I wanted to know the status of my online purchase SO13471 and why the order has not been shipped. Could you please check this for me?
Tiffany has joined the chat.
Tiffany: Hi, Jeff Michel!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Jeff Michel: Hi Tiffany, i am well, thank you for your response. 
Tiffany: The order itself will not show shipped
Tiffany: But your certificate was re mailed
Tiffany: on 04/22/2024
Tiffany: To 	Jeff MichelAECOM605 3rd Ave3rd FloorNew York NY 10158
Jeff Michel: how can I check the status when it was shipped?
Tiffany: It was sent via standard US Mail on 04/22/2024 so it should have arrived at your office
Jeff Michel: also, is it possible you offer the tracking number on the order?
Tiffany: Since it is sent standard US Mail there is no tracking number available
Jeff Michel: Which delivery service was used for delivering the order?
Tiffany: United States Postal Service, USPS
Jeff Michel: Thank you. Do you have the exact date the order was delivered to the address you have on file? 
Tiffany: No only the ship date
Jeff Michel: Okay, do you know the estimated time frame for how long delivery takes after the item has been shipped?
Tiffany: 7-10 business days
Jeff Michel: ok thank you, Tiffany 
Tiffany: You are welcome!
Tiffany: Is there anything else I can assist you with today?
Jeff Michel: No, that is all. I really appreciate your assistance on the matter.
Tiffany: You are most welcome!
Tiffany: Have a safe day!
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