<div class='ca'><div class='info_box'><i>Course is stuck on exam at end of "Personal Protective Equipment" module. I passed the exam and accidentally pressed "retake" instead of "Review" and it will not let me move onto the next module or retake the exam. </i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1646948613658--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1646948613_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Lana</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1646948613658--><><!--begin:1646948630909--><div class='cv'><span class='notranslate'><b>Lana<timestamp_1646948631_cv>:&nbsp;</b></span>Hi Tiffany. I am well, just hoping to get this issue resolved.</div><!--end:1646948630909--><><!--begin:1646948644826--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1646948644_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1646948644826--><><!--begin:1646948668389--><div class='cv'><span class='notranslate'><b>Lana<timestamp_1646948668_cv>:&nbsp;</b></span>Ok </div><!--end:1646948668389--><><!--begin:1646948732862--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1646948732_co>:&nbsp;</b></span>Reasons this error may have occurred are:<br><br>Allowing the training to time out due to inactivity of 10 minutes or more<br>Improperly exiting the training course<br>Using an unsupported browser</div><!--end:1646948732862--><><!--begin:1646948741290--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1646948741_co>:&nbsp;</b></span>To ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.<br>Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.<br>If you are not active, log out of the course. <br>To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen. </div><!--end:1646948741290--><><!--begin:1646948746649--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1646948746_co>:&nbsp;</b></span>I have passed you through the current modules lesson.  You can now proceed forward.</div><!--end:1646948746649--><><!--begin:1646948783018--><div class='cv'><span class='notranslate'><b>Lana<timestamp_1646948783_cv>:&nbsp;</b></span>Ok. I probably improperly exited the training. The issue is fixed. Thank you!</div><!--end:1646948783018--><><!--begin:1646948803456--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1646948803_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1646948803456--><><div class='cl'><disconnected><d6>The party has left.  Chat has ended.</div><><>