I tried to click on resume and is not taking me to the course where I left off?

Tiffany has joined the chat.
Tiffany: Hi, Eva Kempanowski!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Eva Kempanowski: o.k. and you?
Tiffany: I am good thank you
Eva Kempanowski: how can I go to my course...I have clicked on resume but is not taking me to my lesson?
Tiffany: After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. 
Tiffany: I show you need to log 8 minutes and 18 seconds more before lesson 04 is available.  
Eva Kempanowski: o.k. thank you
Eva Kempanowski: i will do that
Tiffany: You are welcome!
Tiffany: Is there anything else I can assist you with today?
Tiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!
Chat closed by the operator. Chat has ended.

