<div class='ca'><div class='info_box'><i>I logged in and I dont know how to get past Online support section(very first section in HAZWOPER). The next module is grayed out and wont let me click on it in the HAZWOPER course.</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683576018725--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1683576018_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1683576018725--><><!--begin:1683576045982--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1683576045_co>:&nbsp;</b></span>After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  <br> <br>Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  <br><br>Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. </div><!--end:1683576045982--><><!--begin:1683576171056--><div class='cv'><span class='notranslate'><b>Hans Grevstad<timestamp_1683576171_cv>:&nbsp;</b></span>It has been over 10 minutes. I can go back and see.</div><!--end:1683576171056--><><!--begin:1683576225703--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1683576225_co>:&nbsp;</b></span>Have you been logged in on a module for 10 minutes?</div><!--end:1683576225703--><><!--begin:1683576250031--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1683576249_co>:&nbsp;</b></span>I do show the course overview is available to take</div><!--end:1683576250031--><><!--begin:1683576264515--><div class='cv'><span class='notranslate'><b>Hans Grevstad<timestamp_1683576264_cv>:&nbsp;</b></span>Ok i can click on the next section now, sorry</div><!--end:1683576264515--><><!--begin:1683576281606--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1683576281_co>:&nbsp;</b></span>Is there anything else I can assist you with for today?</div><!--end:1683576281606--><><!--begin:1683576308147--><div class='cv'><span class='notranslate'><b>Hans Grevstad<timestamp_1683576308_cv>:&nbsp;</b></span>No that is all thanks for help, goodbye</div><!--end:1683576308147--><><!--begin:1683576344910--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1683576344_co>:&nbsp;</b></span>You are welcome!</div><!--end:1683576344910--><><!--begin:1683576347927--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1683576347_co>:&nbsp;</b></span>My name is <span class='notranslate'>Tiffany</span>, and you can reach me via email at: <a tag='link' href='mailto:CustomerService@csregs.com' class='notranslate' target='_blank'>CustomerService@csregs.com</a> or by phone at <a href='tel:8007112706' target='_blank' rel='noopener noreferrer'>800-711-2706</a><br><br>Have a great day!</div><!--end:1683576347927--><><div class='cl'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>