<div class='ca'><i>need access to my account</i></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1606766113_co>:</b></span> Good afternoon!</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1606766132_co>:</b></span> What seems to be the issues?</div><><div class='cv'><span class='notranslate'><b>Tammy Lutz-Rechtin<timestamp_1606766160_cv>:</b></span> I can no longer login. It says my email: <a href='mailto:tlutzrec@uark.edu' target='_blank' rel='noopener noreferrer'>tlutzrec@uark.edu</a> no longer is valid</div><><div class='cv'><span class='notranslate'><b>Tammy Lutz-Rechtin<timestamp_1606766173_cv>:</b></span> <div style='padding: 5px; margin-bottom: 5px;' class='info_neutral'><a href='https://cs-chatsupport.com/support/view.php?file=NiAG5M.png' target='_blank'><img src='https://cs-chatsupport.com/support/web/file_attach/NiAG5M.png' style='max-width: 100%; max-height: 100%;' border=0 class='round'><br>NiAG5M.png</a></div> </div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1606766186_co>:</b></span> Which browser are you using to log in with?</div><><div class='cv'><span class='notranslate'><b>Tammy Lutz-Rechtin<timestamp_1606766193_cv>:</b></span> chrome</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1606766221_co>:</b></span> This error could be caused by your computer storing so many cookies and cache from the browsing history which is causing this log in error.  You can try to clear your cookies and cache from your browsers history to see if this resolves the issue.</div><><div class='cv'><span class='notranslate'><b>Tammy Lutz-Rechtin<timestamp_1606766222_cv>:</b></span> I took a lot of courses in April </div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1606766246_co>:</b></span> Would you like me to walk you through clearing your cookies and cache?</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1606766273_co>:</b></span> I am not sure if you saw my previous message which states: This error could be caused by your computer storing so many cookies and cache from the browsing history which is causing this log in error.  You can try to clear your cookies and cache from your browsers history to see if this resolves the issue.</div><><div class='cv'><span class='notranslate'><b>Tammy Lutz-Rechtin<timestamp_1606766287_cv>:</b></span> no I do that regularly. I use edge and it worked.</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1606766331_co>:</b></span> Alrighty.  Would you still like assistance logging in with Chrome, or are you all set?</div><><div class='cv'><span class='notranslate'><b>Tammy Lutz-Rechtin<timestamp_1606766346_cv>:</b></span> all set</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1606766370_co>:</b></span> Wonderful!  Have an amazing day!</div><><div class='cl'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><>