I would like to request a refund on a purchased course for an employee of ours that needed to take the training, Arnoldo Chavarria. We were under the impression the course was video modules and we signed him up for the Fall Protection Online Training in Spanish- however Arnoldo does not know how to read and the course is fully reading. Can you help?
Tiffany has joined the chat.
Tiffany: Hi, Candace Klein!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Candace Klein: Good, thank you. 
Tiffany: I will need to have you email in your refund request to mailto:customerservice@csregs.com
Candace Klein: okay, thank you. 
Tiffany: Then I will have to bring it to management for review and get back with you.  
Tiffany: Is there anything else I can assist you with for today?
Candace Klein: Yes, what do i need to include in the email i send over to customer service?
Tiffany: Just what you said above
Candace Klein: okay, great thank you. That is all. Have a great day!
Tiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!
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