Need to reschedule/cancel
Tiffany has joined the chat.
Tiffany: Hi, Ryan!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Ryan: im good, how are you?
Tiffany: I am good thank you
Tiffany: As the Columbus, OH class you are registered for is still scheduled and pending (management will be making the determiination today) there is a 50% fee to reschedule at this point since we are within 4 days of the class start date.
Ryan: ok should i wait until monday then?
Tiffany: If the class confirms today and you wait until Monday to request to reschedule or cancel there is a 100% reschedule fee since we will be 24 hours from the class start date at that point.  
Ryan: what time will we know if class is cancelled or not?
Tiffany: We should know within the next couple hours.  
Ryan: ok, i will check back after 1:00 pm mountain time. 
Tiffany: Sounds good.  If you do want to proceed with the reschedule, we will need an email with your request so we have it documented in writing, please.  
Ryan: no problem, i can do that. I will check back after 1:00pm before i send the email. how many people are currently registered for that class
Tiffany: 4
Ryan: ok so there is a possibility it could happen
Tiffany: Correct, we just have to wait for management to make the offical determination
Ryan: ok. i will check back, thank you for your help
Tiffany: You are welcome!
Chat closed by the operator. Chat has ended.

