OK, I’m going to issue a “one-time” pass for the module you are stuck on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.

Going forward, avoid the following while training and follow these Tips:
*Engaging in “non-training” activities (writing/answering emails, viewing other windows or browser pages)
*Remain fully engaged in the course while training.
*Refrain from:
1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!
2. “Rushing thru” content and activities. Please, take your time training! We’ve allowed for review and load time
3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension

Finally, log out properly: Click the “Exit Lesson” button or the “Exit Module” link at the top right of your screen and;

NEVER use the “X” in the top left corner of the browser window. This closes the page (not the course) and may “lock” your course or even lose accumulated course time. This cannot be recovered.

Can I help with anything else today?