How do I start the course?
Tiffany has joined the chat.
Tiffany: Hi, Marcos!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Marcos: Hi, just enrolled for the course mentioned but it has a shipping status of &quot;pending&quot;. It&#39;s my understanding this is a self-paced, online course.
Tiffany: Yes that is corrected so there will be no shipping
Tiffany: Did you get an email from the system after placing the order?
Tiffany: There should be a link to set up your online training account and log in
Marcos: I just did, looks like I have to create an account on another website.
Marcos: Ok, will do that now.
Tiffany: Yes that is right you can use the same password if youd like
Marcos: As far as payment goes, I got an invoice but haven&#39;t paid yet. Is that after the course is completed?
Tiffany: You can pay anytime but our terms  are Net 15 days
Tiffany: So if you complete it today please pay within 15 days to avoid any added late fees.
Marcos: Ok, I&#39;ll try to wrap it up today and pay.
Tiffany: Sounds good.  We do issue the certificate via US Mail so we will hold it until payment has been made in full.  
Tiffany: Is there anything else I can assist you with today?
Marcos: Will there be a digital certificate issued after payment? I need to get reimbursed and provide the certificate as evidence that I completed the course.
Tiffany: We send an email after the course is completed that you can use as proof until the certificate arrives
Marcos: Sounds good, I&#39;m all set. Thanks for your help!
Tiffany: You are most welcome!
Tiffany: If you need anything else, my name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!
Marcos: Thanks, you too!
Chat closed by the visitor. Chat has ended.

