<div class='ca'><div class='info_box'><i>The course isn't continuing after I completed the first section of the course. The 1st lesson shows complete and the test passed, but the next section is still greyed out and can't be started.</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629142072201--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1629142072_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Ryan</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629142072201--><><!--begin:1629142087721--><div class='cv'><span class='notranslate'><b>Ryan<timestamp_1629142087_cv>:&nbsp;</b></span>Hello</div><!--end:1629142087721--><><!--begin:1629142119513--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1629142119_co>:&nbsp;</b></span>After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  <br> <br>Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  <br><br>Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. </div><!--end:1629142119513--><><!--begin:1629142241627--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1629142241_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1629142241627--><><!--begin:1629142261694--><div class='cv'><span class='notranslate'><b>Ryan<timestamp_1629142265_cv>:&nbsp;</b></span>So I just need to have the finished module open for review?</div><!--end:1629142261694--><><!--begin:1629142307085--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1629142307_co>:&nbsp;</b></span>Yes but be sure to be actively training so the course does not time out due to inactivity of 10 minutes +</div><!--end:1629142307085--><><!--begin:1629142498663--><div class='cv'><span class='notranslate'><b>Ryan<timestamp_1629142498_cv>:&nbsp;</b></span>This really doesn&#39;t seem like a good design or the time periods need reviewed. Having listed to, and read the entire lesson (with notes). The time is still short by 20+ minutes. Feels like a real waste of time.</div><!--end:1629142498663--><><!--begin:1629142727162--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1629142728_co>:&nbsp;</b></span>The course is built on the average student time completion rate.  There are some students who complete the course faster then required but per OSHA regulations you must spend 8-hours of time training for the refresher that s why we have the time settings as they are. </div><!--end:1629142727162--><><!--begin:1629142781357--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1629142781_co>:&nbsp;</b></span>I will pass your course input to our technical development department for consideration.  </div><!--end:1629142781357--><><!--begin:1629142874809--><div class='cv'><span class='notranslate'><b>Ryan<timestamp_1629142874_cv>:&nbsp;</b></span>Or add more actual content so that there is something to meaningfully review.</div><!--end:1629142874809--><><!--begin:1629142897657--><div class='cv'><span class='notranslate'><b>Ryan<timestamp_1629142897_cv>:&nbsp;</b></span>Thanks.</div><!--end:1629142897657--><><div class='cl'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>