<div class='ca'><div class='info_box'><i>Module Assessment is frozen and cant progress slide</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683214009565--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1683214009_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Jack Baney</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1683214009565--><><!--begin:1683214031107--><div class='cv'><span class='notranslate'><b>Jack Baney<timestamp_1683214031_cv>:&nbsp;</b></span>Good, having troubles with my module Assessment slide</div><!--end:1683214031107--><><!--begin:1683214075209--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1683214075_co>:&nbsp;</b></span>One moment while I am looking you up</div><!--end:1683214075209--><><!--begin:1683214161958--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1683214161_co>:&nbsp;</b></span>I show back in March when you started the course you allowed it to time out due to inactivity.  This can cause the issue you are experiencing. </div><!--end:1683214161958--><><!--begin:1683214195350--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1683214195_co>:&nbsp;</b></span>Please be sure to log out using the appropriate links usually in the uppoer right hand corner when you are going to stop training for a time.  </div><!--end:1683214195350--><><!--begin:1683214219685--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1683214219_co>:&nbsp;</b></span>This should assist with avoiding error from occuring.  </div><!--end:1683214219685--><><!--begin:1683214241462--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1683214241_co>:&nbsp;</b></span>I have passed you through the current module so you should now be able to proceed forward.  </div><!--end:1683214241462--><><!--begin:1683214242392--><div class='cv'><span class='notranslate'><b>Jack Baney<timestamp_1683214242_cv>:&nbsp;</b></span>Ok, thank you, the issue has been resolved</div><!--end:1683214242392--><><!--begin:1683214262061--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1683214261_co>:&nbsp;</b></span>Is there anything else I can assist you with for today?</div><!--end:1683214262061--><><!--begin:1683214314958--><div class='cv'><span class='notranslate'><b>Jack Baney<timestamp_1683214315_cv>:&nbsp;</b></span>nope, thank you</div><!--end:1683214314958--><><!--begin:1683214332839--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1683214332_co>:&nbsp;</b></span>My name is <span class='notranslate'>Tiffany</span>, and you can reach me via email at: <a tag='link' href='mailto:CustomerService@csregs.com' class='notranslate' target='_blank'>CustomerService@csregs.com</a> or by phone at <a href='tel:8007112706' target='_blank' rel='noopener noreferrer'>800-711-2706</a><br><br>Have a great day!</div><!--end:1683214332839--><><div class='cl'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>