Two questions:
- Who is the EH&S contact for our company and what address is associated with them?
- Where do I find the Certificate Release Form if I need our certificate sent somewhere else from the EH&S Contact?
Tiffany has joined the chat.
Tiffany: Hi, Nikki!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Nikki: Good, you?
Tiffany: I am good thank you!
Nikki: Do you see my questions?
Tiffany: We have a couple different accounts in our system for your company bit notes on all the send certificates to the San Diego, CA office to your attention.  
Nikki: Okay, so it will be sent to the San Diego office? how long will it take?
Nikki: to receive it if I order a replacement certificate today?
Tiffany: We send it via US Mail so I can not give you a date when it will be received but the PDF copy is sent and received within 24 hours of placing the replacement order online
Nikki: I might want to do the Certificate Release Form if I need it sent somewhere else, where do I find the Certificate Release Form?
Tiffany: https://csregsdata.com/wp-content/uploads/2020/01/Certificate-Release.pdf
Nikki: Okay thank you
Nikki: I had an issue last week where certificates were sent to our Portland address. How do I know these will be sent to San Diego?
Tiffany: I will do the order and verify the information.  I need the student names in order to look into the issue and why the certificates went to the wrong location to begin with.  
Nikki: Okay, so should I give you the information for the Certificate I need replaced or should I order it online?
Nikki: This is an order separate from the ones that were sent to the Portland address
Tiffany: Place the order online and I will contact you with any questions not included on the order
Nikki: Okay, when it says &quot;cell number&quot; is that a cell phone number for the person who took the training?
Tiffany: You can put yours if you would like since we should not need to contact the student
Nikki: Okay I will do that
Nikki: For the email, should I put mine?
Nikki: or the students?
Tiffany: whatever email you want the replacement sent to
Nikki: How does it know what the training certificate I need replaced is? I don&#39;t see the system asking any of that info besides the name
Tiffany: Please tell me which one you need and I will add it on this end.  That sometimes happens and I would call you for the information
Nikki: Okay got it. So I can go ahead and purchase now and then I&#39;ll tell you the cert I need?
Tiffany: Yes please
Nikki: Okay, I just ordered it. It is for Cayla Whiteside and the training was 40-Hour Hazwoper Initial Training. It was completed on June 20
Tiffany: Alrighty I will get it processed.
Nikki: Thank you!
Tiffany: I se the order #15346 and I will work on it shortly is there anything else I can assist you with today?
Nikki: Yup, that&#39;s it! And no, just need to be sure it&#39;s sent the San Diego office address. Thank you so much for your help, I really appreciate it! Happy Holidays!
Tiffany: My pleasure! You as well!!
Chat closed by the operator. Chat has ended.

