I want to check on order #21521 to get my pdf certificate. 
Tiffany has joined the chat.
Tiffany: Hi, Mohammad Hammoud!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Mohammad Hammoud: Good
Tiffany: I resent an email to you just now
Tiffany: We need an authorization to release the cert to you as it appears you are no longer with the sponser employer.  
Mohammad Hammoud: Yes I am
Tiffany: Once you complete part 1 of the form your previous employer will need to complete part 2.  Then once the form is returned we can issue the certificate to you.  
Mohammad Hammoud: I am still with bsk
Tiffany: On the certificate request you used a personal email address as well as a home address.  We cannot send the certificate to personal addresses.
Mohammad Hammoud: I work remotely but you can send it to the office address
Mohammad Hammoud: I can change it
Tiffany: You only paid for a digital copy.  Can I email it to mailto:mhammoud@bskassociates.com
Mohammad Hammoud: The company has been bought out by Kleinfelder so our old email addresses don&#39;t work anymore
Tiffany: One moment please
Mohammad Hammoud: 399 Lindbergh Ave, Livermore, CA 94551
Mohammad Hammoud: This is our office address if you want to change it
Tiffany: I will update the order accordingly and get you out a copy or your PDF certificate today.  
Mohammad Hammoud: Yes please try to send the pdf copy before tomorrow morning
Mohammad Hammoud: we need it for a project
Tiffany: I understand and I will issue it today.
Mohammad Hammoud: Also if I need to renew it
Mohammad Hammoud: I need to take the refresher after 1 year?
Tiffany: That is correct you are due for the refresher this month.  
Mohammad Hammoud: Will do thanks
Tiffany: Sure thing you are welcome!
Tiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? 
Mohammad Hammoud: thank you
Tiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!
Chat closed by the operator. Chat has ended.

