<div class='ca'><div class='info_box'><i>I registered for the 8-Hour HAZWOPER on 10/22 (order SO1029).  I need to withdraw from the class and need a refund.  How do I do that?</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1635783697582--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635783697_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Marcus Siefert</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1635783697582--><><!--begin:1635783727782--><div class='cv'><span class='notranslate'><b>Marcus Siefert<timestamp_1635783727_cv>:&nbsp;</b></span>Happy and you?</div><!--end:1635783727782--><><!--begin:1635783768639--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635783768_co>:&nbsp;</b></span>I am good thank you</div><!--end:1635783768639--><><!--begin:1635783780325--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635783780_co>:&nbsp;</b></span>Please give me one moment to look you up</div><!--end:1635783780325--><><!--begin:1635783823096--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635783823_co>:&nbsp;</b></span>I see the class you are scheduled for in is Houston, TX on 11/19/2021</div><!--end:1635783823096--><><!--begin:1635783852310--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635783852_co>:&nbsp;</b></span>Since it is outside of 24 hours from the time of registration we do not offer a refund unless we cancel the class</div><!--end:1635783852310--><><!--begin:1635783864986--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635783864_co>:&nbsp;</b></span>Please see the full policy on the website here: <a href='https://csregs.com/pages/seminar-reschedule-registration-policy' target='_blank' rel='noopener noreferrer'>https://csregs.com/pages/seminar-reschedule-registration-policy</a></div><!--end:1635783864986--><><!--begin:1635783904918--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635783904_co>:&nbsp;</b></span>Since we are more then 15 days out from the class start date we can reschedule you into another class at no fee</div><!--end:1635783904918--><><!--begin:1635784055767--><div class='cv'><span class='notranslate'><b>Marcus Siefert<timestamp_1635784055_cv>:&nbsp;</b></span>ok is the class likely to happen?</div><!--end:1635784055767--><><!--begin:1635784112476--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635784112_co>:&nbsp;</b></span>There are currently a couple others registered for this class but I can not say either way at this time.  </div><!--end:1635784112476--><><!--begin:1635784148430--><div class='cv'><span class='notranslate'><b>Marcus Siefert<timestamp_1635784148_cv>:&nbsp;</b></span>how many do you need for the class to occur?</div><!--end:1635784148430--><><!--begin:1635784238596--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635784238_co>:&nbsp;</b></span>That varies class by class.  The decision is made by the President and our logistics department and class registration count is a part of the decision but not all of it as there are more factors.   </div><!--end:1635784238596--><><!--begin:1635784510688--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635784510_co>:&nbsp;</b></span>Is there any other questions I can assist you with today? Would you like to remain in the class as scheduled? </div><!--end:1635784510688--><><!--begin:1635784857915--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635784857_co>:&nbsp;</b></span>Are you still there?</div><!--end:1635784857915--><><!--begin:1635785194138--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635785194_co>:&nbsp;</b></span>My name is <span class='notranslate'>Tiffany</span>, and you can reach me via email at: <a tag='link' href='mailto:CustomerService@csregs.com' class='notranslate' target='_blank'>CustomerService@csregs.com</a> or by phone at <a href='tel:8007112706' target='_blank' rel='noopener noreferrer'>800-711-2706</a><br><br>Have a great day!</div><!--end:1635785194138--><><div class='cl'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>