Hello,

I signed up two employees for a virtually led DOT hazmat course on January 26th. Can you provide me with some more information on the structure of the day, and if they have to create profiles before the day they will take the course? More specifically due to coronovirus constraints one employee needs to vacate the building a 6PM eastern which is a half hour earlier than the listed course end. Will that be able to be worked around?

Thank you
Tiffany has joined the chat.
Tiffany:&nbsp;One moment please while I look you up
Sarah Walker:&nbsp;Thank you
Tiffany:&nbsp;Yes I did process those registrations.  The students have been sent two emails.  One directly from me mailto:tiffany@csregs.com which gives them instructions on how to set up their training account the goes to the virtual training classroom.  Then they would have received an email from http://sharedbook.com which is for their digital manual.  They need to create an account for that as well to access the manual.  
Sarah Walker:&nbsp;Thank you I will pass the information along to them. Any insight on the timing issue?
Tiffany:&nbsp;I believe that should not be an issue for you.  Since the times listed on the website is EST.  The class times for MST are 8:00AM-11:30AM MST and 1:00PM -4:30PM MST 
Tiffany:&nbsp;So the class should be done before the end of the day if they are in Colorado 
Tiffany:&nbsp;I do have their numbers listed here and will be following up with each student before the end of the week to ensure they were able to create accounts and access the materials with no issues.  
Tiffany:&nbsp;Is there anything else I can assist you with at this time?
Tiffany:&nbsp;One other thing is if they did not receive their second email from http://sharedbook.com in their inbox it may have went to their junk or spam folder.  
Sarah Walker:&nbsp;Sorry I got pulled away
Tiffany:&nbsp;No worries.  I understand.
Sarah Walker:&nbsp;The person in question needs to leave by 6PM eastern which is 4 PM Mountain, which is a half hour before the course ends
Tiffany:&nbsp;Oh I see.  It really depends on how quickly she completes the DOT exam since that is what is at the end of the day.  
Tiffany:&nbsp;I will check real quick to see if there is anything we can do or suggest
Sarah Walker:&nbsp;Can she maybe take the exam on another day or is it required day of? Or can she start it earlier?
Sarah Walker:&nbsp;Thank you, I appreciate it
Tiffany:&nbsp;Alrighty I was told depending on the class pace that the students will either be done with the exam by then or just getting ready to start it.  If it is the latter then my training manager said he will make sure he is available to give her the exam the following day if need be.  
Sarah Walker:&nbsp;Thank you very much! I truly appreciate it
Sarah Walker:&nbsp;Will there be a note for this class? The student in question if Christina VonHoldt
Tiffany:&nbsp;He said to have the student or main contact email him the day of class if this needs to happen and he needs to give her the exam the following day.   
Sarah Walker:&nbsp;Perfect, thank you for you help
Tiffany:&nbsp;I will give you his email so if she does need to wait until the next day please have her or yourself email him at mailto:tony@csregs.com and cc me at tiffany:csregs.com to make sure we get you taken care of. 
Sarah Walker:&nbsp;Thank you, I will follow up with the employees today
Tiffany:&nbsp;Sounds good! Is there anything else I can assist you with?
Sarah Walker:&nbsp;No that is it thank you
Tiffany:&nbsp;Have a wonderful day!
Sarah Walker:&nbsp;You as well
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