<div class='ca'><div class='info_box'><i>Two questions:
- Who is the EH&S contact for our company and what address is associated with them?
- Where do I find the Certificate Release Form if I need our certificate sent somewhere else from the EH&S Contact?</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1640021962940--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1640021962_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Nikki</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1640021962940--><><!--begin:1640021974511--><div class='cv'><span class='notranslate'><b>Nikki<timestamp_1640021974_cv>:&nbsp;</b></span>Good, you?</div><!--end:1640021974511--><><!--begin:1640021984014--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1640021983_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1640021984014--><><!--begin:1640022074886--><div class='cv'><span class='notranslate'><b>Nikki<timestamp_1640022074_cv>:&nbsp;</b></span>Do you see my questions?</div><!--end:1640022074886--><><!--begin:1640022113375--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1640022113_co>:&nbsp;</b></span>We have a couple different accounts in our system for your company bit notes on all the send certificates to the San Diego, CA office to your attention.  </div><!--end:1640022113375--><><!--begin:1640022160982--><div class='cv'><span class='notranslate'><b>Nikki<timestamp_1640022161_cv>:&nbsp;</b></span>Okay, so it will be sent to the San Diego office? how long will it take?</div><!--end:1640022160982--><><!--begin:1640022178070--><div class='cv'><span class='notranslate'><b>Nikki<timestamp_1640022178_cv>:&nbsp;</b></span>to receive it if I order a replacement certificate today?</div><!--end:1640022178070--><><!--begin:1640022423235--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1640022423_co>:&nbsp;</b></span>We send it via US Mail so I can not give you a date when it will be received but the PDF copy is sent and received within 24 hours of placing the replacement order online</div><!--end:1640022423235--><><!--begin:1640022491734--><div class='cv'><span class='notranslate'><b>Nikki<timestamp_1640022491_cv>:&nbsp;</b></span>I might want to do the Certificate Release Form if I need it sent somewhere else, where do I find the Certificate Release Form?</div><!--end:1640022491734--><><!--begin:1640022540338--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1640022540_co>:&nbsp;</b></span><a href='https://csregsdata.com/wp-content/uploads/2020/01/Certificate-Release.pdf' target='_blank' rel='noopener noreferrer'>https://csregsdata.com/wp-content/uploads/2020/01/Certificate-Release.pdf</a></div><!--end:1640022540338--><><!--begin:1640022599001--><div class='cv'><span class='notranslate'><b>Nikki<timestamp_1640022599_cv>:&nbsp;</b></span>Okay thank you</div><!--end:1640022599001--><><!--begin:1640022627392--><div class='cv'><span class='notranslate'><b>Nikki<timestamp_1640022627_cv>:&nbsp;</b></span>I had an issue last week where certificates were sent to our Portland address. How do I know these will be sent to San Diego?</div><!--end:1640022627392--><><!--begin:1640022828507--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1640022828_co>:&nbsp;</b></span>I will do the order and verify the information.  I need the student names in order to look into the issue and why the certificates went to the wrong location to begin with.  </div><!--end:1640022828507--><><!--begin:1640022871741--><div class='cv'><span class='notranslate'><b>Nikki<timestamp_1640022871_cv>:&nbsp;</b></span>Okay, so should I give you the information for the Certificate I need replaced or should I order it online?</div><!--end:1640022871741--><><!--begin:1640022902564--><div class='cv'><span class='notranslate'><b>Nikki<timestamp_1640022902_cv>:&nbsp;</b></span>This is an order separate from the ones that were sent to the Portland address</div><!--end:1640022902564--><><!--begin:1640023065354--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1640023065_co>:&nbsp;</b></span>Place the order online and I will contact you with any questions not included on the order</div><!--end:1640023065354--><><!--begin:1640023166307--><div class='cv'><span class='notranslate'><b>Nikki<timestamp_1640023166_cv>:&nbsp;</b></span>Okay, when it says &quot;cell number&quot; is that a cell phone number for the person who took the training?</div><!--end:1640023166307--><><!--begin:1640023198614--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1640023198_co>:&nbsp;</b></span>You can put yours if you would like since we should not need to contact the student</div><!--end:1640023198614--><><!--begin:1640023218304--><div class='cv'><span class='notranslate'><b>Nikki<timestamp_1640023218_cv>:&nbsp;</b></span>Okay I will do that</div><!--end:1640023218304--><><!--begin:1640023267337--><div class='cv'><span class='notranslate'><b>Nikki<timestamp_1640023267_cv>:&nbsp;</b></span>For the email, should I put mine?</div><!--end:1640023267337--><><!--begin:1640023273604--><div class='cv'><span class='notranslate'><b>Nikki<timestamp_1640023273_cv>:&nbsp;</b></span>or the students?</div><!--end:1640023273604--><><!--begin:1640023294694--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1640023294_co>:&nbsp;</b></span>whatever email you want the replacement sent to</div><!--end:1640023294694--><><!--begin:1640023506359--><div class='cv'><span class='notranslate'><b>Nikki<timestamp_1640023506_cv>:&nbsp;</b></span>How does it know what the training certificate I need replaced is? I don&#39;t see the system asking any of that info besides the name</div><!--end:1640023506359--><><!--begin:1640023663314--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1640023663_co>:&nbsp;</b></span>Please tell me which one you need and I will add it on this end.  That sometimes happens and I would call you for the information</div><!--end:1640023663314--><><!--begin:1640023693914--><div class='cv'><span class='notranslate'><b>Nikki<timestamp_1640023694_cv>:&nbsp;</b></span>Okay got it. So I can go ahead and purchase now and then I&#39;ll tell you the cert I need?</div><!--end:1640023693914--><><!--begin:1640023729074--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1640023729_co>:&nbsp;</b></span>Yes please</div><!--end:1640023729074--><><!--begin:1640023850507--><div class='cv'><span class='notranslate'><b>Nikki<timestamp_1640023850_cv>:&nbsp;</b></span>Okay, I just ordered it. It is for Cayla Whiteside and the training was 40-Hour Hazwoper Initial Training. It was completed on June 20</div><!--end:1640023850507--><><!--begin:1640024123841--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1640024123_co>:&nbsp;</b></span>Alrighty I will get it processed.</div><!--end:1640024123841--><><!--begin:1640024136801--><div class='cv'><span class='notranslate'><b>Nikki<timestamp_1640024136_cv>:&nbsp;</b></span>Thank you!</div><!--end:1640024136801--><><!--begin:1640024308891--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1640024308_co>:&nbsp;</b></span>I se the order #15346 and I will work on it shortly is there anything else I can assist you with today?</div><!--end:1640024308891--><><!--begin:1640024360310--><div class='cv'><span class='notranslate'><b>Nikki<timestamp_1640024360_cv>:&nbsp;</b></span>Yup, that&#39;s it! And no, just need to be sure it&#39;s sent the San Diego office address. Thank you so much for your help, I really appreciate it! Happy Holidays!</div><!--end:1640024360310--><><!--begin:1640024403985--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1640024403_co>:&nbsp;</b></span>My pleasure! You as well!!</div><!--end:1640024403985--><><div class='cl'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>