If I remember correctly from when I started that I could request a one time extension on my course.  Is this correct and do you charge a fee?
Tiffany has joined the chat.
Tiffany:&nbsp;Hi, Robert Pelkey!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Robert Pelkey:&nbsp;Well and yourself?
Tiffany:&nbsp;I am doing good.  Thank you!
Tiffany:&nbsp;Please give me one moment to look you up
Robert Pelkey:&nbsp;Ok
Tiffany:&nbsp;Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER you need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days.
Tiffany:&nbsp;I see your course expiration date is set as 08/01/2021.  I can give you a courteous extension of 30 days but you will need to complete the online and hands-on class then exam within that time frame.
Tiffany:&nbsp;Have you had a chance to look over the hands-on scheduele?
Robert Pelkey:&nbsp;Did not even know about the hands on.  
Robert Pelkey:&nbsp;My company said I needed the course and they signed me up
Tiffany:&nbsp;Yes per OSHA regulations to receive the 40-Hour HAZWOPER certification you must complete a hands-on portion.  
Robert Pelkey:&nbsp;ok
Tiffany:&nbsp;Please use the https://csregs.com/collections/8-hour-hazwoper-annual-refresher page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.Do not register for the 8-Hour HAZWOPER Refresher through the website.The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). 
Tiffany:&nbsp;I will also send you an email so you have my contact info and more details regarding the hands-on class.
Robert Pelkey:&nbsp;So I can get the 30 day extension at no cost and... ok I see where to look it up
Tiffany:&nbsp;I have gone ahead and given you the 30 day extension at no fee so your new expiration date is 09/01/2021.  
Robert Pelkey:&nbsp;Great thank you.  And are the hands on classes local in NC or?
Tiffany:&nbsp;We do have two NC locations one in Charlotte and one in Raleigh.  All hands-on classes are scheduled pending confirmation.  So it would probably be beset if you try and get into the next available class if possible just in case is cancels.  
Robert Pelkey:&nbsp;Ok and it is a one day class?  I have a 2.5 hour drive to it
Tiffany:&nbsp;Yes.  I see the next Charlotte, NC class is scheduled for 08/27/2021.  So you would have to have your online portion completed prior to this week to get scheduled for the hands-on class.
Robert Pelkey:&nbsp;The week prior to 8/27
Robert Pelkey:&nbsp;ok I will have to get someone in my company to sign me up
Tiffany:&nbsp;by 08/23/2021 which is when we start taking registrations for the hands-on students for classes scheduled for 08/27/2021
Robert Pelkey:&nbsp;Oh so I can&#39;t get signed up now?
Tiffany:&nbsp;The hands-on class is included with the online course cost so there is no fee to register.
Tiffany:&nbsp;Not until your online portion is completed.  
Robert Pelkey:&nbsp;ok   Will definitely be done by 23rd
Tiffany:&nbsp;The email I sent you does have the hands-on registration information included as well.
Tiffany:&nbsp;Good news!
Robert Pelkey:&nbsp;Yes
Tiffany:&nbsp;Is there anything else I can assist you with today?
Tiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!
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