<div class='ca'><div class='info_box'><i>Why is the course not in Spanish when the account has been switched from English to Spanish?</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1718212007164--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718212007_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Jose</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1718212007164--><><!--begin:1718212082361--><div class='cv'><span class='notranslate'><b>Jose<timestamp_1718212083_cv>:&nbsp;</b></span>Fine.  my name is Zac & I am helping Jose with setting up the course.</div><!--end:1718212082361--><><!--begin:1718212096669--><div class='cv'><span class='notranslate'><b>Jose<timestamp_1718212097_cv>:&nbsp;</b></span>Why is the course not in Spanish when the account has been switched from English to Spanish?</div><!--end:1718212096669--><><!--begin:1718212173475--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718212173_co>:&nbsp;</b></span>Did he start the course in Spanish?</div><!--end:1718212173475--><><!--begin:1718212224332--><div class='cv'><span class='notranslate'><b>Jose<timestamp_1718212225_cv>:&nbsp;</b></span>No, the account was switched to Spanish, but when he started the course, it was in English.</div><!--end:1718212224332--><><!--begin:1718212254706--><div class='cv'><span class='notranslate'><b>Jose<timestamp_1718212255_cv>:&nbsp;</b></span>How do we switch the course to Spanish?</div><!--end:1718212254706--><><!--begin:1718212344764--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718212344_co>:&nbsp;</b></span>So he selected Spanish as the course option and then when he started the course it was in English? Am I understanding this correctly?</div><!--end:1718212344764--><><!--begin:1718212361905--><div class='cv'><span class='notranslate'><b>Jose<timestamp_1718212362_cv>:&nbsp;</b></span>Yes</div><!--end:1718212361905--><><!--begin:1718212458237--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718212458_co>:&nbsp;</b></span>Okay I will have to get with RedVector the host site of the training about this situation.  Do you want me to contact you via phone or email to follow up once I have more information</div><!--end:1718212458237--><><!--begin:1718212502546--><div class='cv'><span class='notranslate'><b>Jose<timestamp_1718212503_cv>:&nbsp;</b></span>Please email me at <a href='mailto:zac@bellcontractinginc.com' target='_blank' rel='noopener noreferrer'>zac@bellcontractinginc.com</a> with instructions.</div><!--end:1718212502546--><><!--begin:1718212514815--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718212514_co>:&nbsp;</b></span>Will do!</div><!--end:1718212514815--><><div class='cl'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>