I chatted with a previous person on here regarding my certificate. He said he was going to send it through email but never got the email. Can someone follow up on this please? 
Tiffany has joined the chat.
Tiffany:&nbsp;Hi, Manfred Cortez!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Manfred Cortez:&nbsp;Hi Tiffany. Im good. I hope you are doing good as well
Tiffany:&nbsp;I am good as well thank you.  One moment please while I look into your account.  
Manfred Cortez:&nbsp;Ok
Tiffany:&nbsp;I see you did chat with Aaron briefly and then he gave you a phone call. I see your certificate was sent out via US Mail on 10/13/2020 to the address the registration came in with, 42 Longwater Drive Norwell MA 02061 attention Tim Watson.  
Manfred Cortez:&nbsp;Can I still receive the one Aaron was going to send me through email? 
Tiffany:&nbsp;Normally there is a $10 fee to reissue the certificate whether via PDF or US Mail.  But after speaking with Aaron he is going to get you the PDF at no fee this one time so you should receive it via email from him shortly.  
Tiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? 
Manfred Cortez:&nbsp;Great! Thank you so much for your help. This will be all for now. You guys are great
Tiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!
Chat closed by the operator. Chat has ended.

