<div class='ca'><i>I got a email says before I try do it again I need to talked to you guys </i></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1606771452_co>:</b></span> Good afternoon.  How can I assist you?</div><><div class='cv'><span class='notranslate'><b>Steven<timestamp_1606771525_cv>:</b></span> Good afternoon I tried passed my hazwoper 40 last test but I didn’t know you guys send me an email until today I’m on my last try </div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1606771541_co>:</b></span> With the online training you have 3 attempts to pass the course at a 70% or better.</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1606771589_co>:</b></span> It does state on the exam page before you enter the exam that you have 3 attempts to pass the exam with a 70% or better.  </div><><div class='cv'><span class='notranslate'><b>Steven<timestamp_1606771642_cv>:</b></span> I fail twice but I didn’t know I needed to contact you guys until today when I saw the email saying before I try again to talked to customer services </div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1606771771_co>:</b></span> You only need to talk to customer service if there is a technical issue or you have questions prior to taking the exam again. If you receive a failing score you should go back through the course and study and review the module quizzes to ensure you know the materials.  </div><><div class='cv'><span class='notranslate'><b>Steven<timestamp_1606771870_cv>:</b></span> Oh okay what about if i do not pass at all do I have to pay and take the course again </div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1606772072_co>:</b></span> The policy is students have 3 chances to complete and pass the online course exam with a 70% or better. If a student fails all three times the student would need to re-register/pay/complete the course again in it's entirety before they have another attempt to pass the exam with a 70% or better.  </div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1606772092_co>:</b></span> Are you able to log into the exam at this time?</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1606772230_co>:</b></span> I show two failed scores recorded and I am unsure of the third score when you started the exam on 11/27/2020 at 3:34pm so I want to be sure whether you can access the exam or not.</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1606772302_co>:</b></span> Usually once you start the exam you are unable to leave or you will be recorded with a failing/incomplete score.  </div><><div class='cl'><disconnected><d6>The party has left.  Chat has ended.</div><>