I forgot my password, and I have clicked through the password reset button many times with multiple emails (just in case). I am not receiving an email to reset the password. It has been about 30 minutes, so I think I should have something by now?
Tiffany has joined the chat.
Tiffany: Hi, Heather Hurtado!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Heather Hurtado: Hi! trying to solve problems, thanks!
Heather Hurtado: Step one: reset password. I have been trying and am not receiving a reset email.
Tiffany: Email just sent from our NetSuite system
Tiffany: I received your emails
Heather Hurtado: To where? I keep updating emails and they are not coming through :(
Tiffany: Do you want to get registered for the DOT PILOT class that states tomorrow?
Tiffany: mailto:hhurtado@englewoodco.gov
Heather Hurtado: YES!!! I swear I did but apparently it did not go through. Thanks for help!!
Tiffany: I will manually do it all on my end now for you and send you out the class confirmation details
Heather Hurtado: You are a gem! Thank you so much!
Heather Hurtado: Sorry for inundating you with emails earlier.
Tiffany: I have you registered and sent you out the confirmation email did you get that?
Heather Hurtado: I DID get confirmation email! Still no password reset, which is bizarre.
Heather Hurtado: I assume I will need to resolve that before logging on to class tomorrow, ahah.
Tiffany: That is strange
Tiffany: The class is actually full in person at our Denver office
Heather Hurtado: Oh great! That works, too.
Heather Hurtado: It said &quot;can fully be done online&quot; or the like, but I was not sure since it is a pilot.
Heather Hurtado: Thanks for clarifying.
Tiffany: THat may have been an error on our end
Heather Hurtado: So, I guess I don&#39;t need my password today, but maybe that system that sends reset is down?
Tiffany: Is there anything else I can assist you with today?
Tiffany: No you do not need a password since I registered on my end
Tiffany: We will just see you in person tomorrow
Heather Hurtado: No, I guess I will try to reset my password another day. Thanks, Tiffany!
Heather Hurtado: Perfect! Have a great evening.
Tiffany: You are welcome!
Tiffany: You as well!
Chat closed by the operator. Chat has ended.

