I registered/paid for the Hybrid HAZWOPER 40-hour training course (SO12696) and have yet to receive email confirmation or further instruction on how to begin the course. 
Tiffany has joined the chat.
Tiffany: Hi, Jacob Ashe!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Jacob Ashe: I am well, thank you.
Tiffany: One moment while I look it up please
Tiffany: I do see your order but it looks like an error has occured.  I will look into why it has not set up the course and sent the email to you now with my team.  Can I send you an email or give you a call once it has been resolved?
Jacob Ashe: Yes please send me an email when it has been resolved. Thank you.
Tiffany: Will do! You are welcome!
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