<div class='ca'><div class='info_box'><i>Hello. I paid for two courses for an employee here Mary Ann Whalen. I received an email saying to log into the account and add participants but I am not seeing this in my account. Needing some help. Thanks,</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629297190284--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1629297190_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Lisa </span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629297190284--><><!--begin:1629297205518--><div class='cv'><span class='notranslate'><b>Lisa <timestamp_1629297205_cv>:&nbsp;</b></span>Hello. I paid for two courses for an employee here Mary Ann Whalen. I received an email saying to log into the account and add participants but I am not seeing this in my account. Needing some help. Thanks,</div><!--end:1629297205518--><><!--begin:1629297223463--><div class='cv'><span class='notranslate'><b>Lisa <timestamp_1629297223_cv>:&nbsp;</b></span>I am doing well thanks. I hope the same for you.</div><!--end:1629297223463--><><!--begin:1629297232959--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1629297232_co>:&nbsp;</b></span>Once moment please while I look you up.  Do you have an order number.</div><!--end:1629297232959--><><!--begin:1629297250655--><div class='cv'><span class='notranslate'><b>Lisa <timestamp_1629297250_cv>:&nbsp;</b></span>13782</div><!--end:1629297250655--><><!--begin:1629297405456--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1629297405_co>:&nbsp;</b></span>I think you may be logging into your purchasing account.  As I do not see you have set up your group manager account yet in our training system.  Did you follow the link in the email that was sent at the time of registration?</div><!--end:1629297405456--><><!--begin:1629297487084--><div class='cv'><span class='notranslate'><b>Lisa <timestamp_1629297487_cv>:&nbsp;</b></span>I did receive an email and went to the link. Hold on one more while I look at it again pls.</div><!--end:1629297487084--><><!--begin:1629297556298--><div class='cv'><span class='notranslate'><b>Lisa <timestamp_1629297556_cv>:&nbsp;</b></span>Hi. It takes me back to the home page asking me to log on which I did but still don&#39;t see the part about inviting participants.</div><!--end:1629297556298--><><!--begin:1629297579838--><div class='cv'><span class='notranslate'><b>Lisa <timestamp_1629297579_cv>:&nbsp;</b></span>How do I set up group manager account This is not in the instructions I received.</div><!--end:1629297579838--><><!--begin:1629297624452--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1629297624_co>:&nbsp;</b></span>Are you logging in at <a href='https://csregsonline.com/' target='_blank' rel='noopener noreferrer'>https://csregsonline.com</a></div><!--end:1629297624452--><><!--begin:1629297703320--><div class='cv'><span class='notranslate'><b>Lisa <timestamp_1629297703_cv>:&nbsp;</b></span>I just went there now. I don&#39;t have a password will try a reset.</div><!--end:1629297703320--><><!--begin:1629297736359--><div class='cv'><span class='notranslate'><b>Lisa <timestamp_1629297736_cv>:&nbsp;</b></span>It doesn&#39;t like my email address. This sure is not user friendly.</div><!--end:1629297736359--><><!--begin:1629297781735--><div class='cv'><span class='notranslate'><b>Lisa <timestamp_1629297781_cv>:&nbsp;</b></span>It is saying I have an invalid email which is not wrong.</div><!--end:1629297781735--><><!--begin:1629297792891--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1629297792_co>:&nbsp;</b></span>Pleases use <a href='mailto:lgossett@hikma.com' target='_blank' rel='noopener noreferrer'>lgossett@hikma.com</a> as the email and safety123 as the password and it should work</div><!--end:1629297792891--><><!--begin:1629297830849--><div class='cv'><span class='notranslate'><b>Lisa <timestamp_1629297830_cv>:&nbsp;</b></span>Thank you. That worked.</div><!--end:1629297830849--><><!--begin:1629297848790--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1629297848_co>:&nbsp;</b></span>Of course! Is there anything else I can assist you with today?</div><!--end:1629297848790--><><!--begin:1629297868885--><div class='cv'><span class='notranslate'><b>Lisa <timestamp_1629297869_cv>:&nbsp;</b></span>Hopefully I will be good now. I appreciate your time and assistance.</div><!--end:1629297868885--><><!--begin:1629297886485--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1629297886_co>:&nbsp;</b></span>My pleasure!</div><!--end:1629297886485--><><!--begin:1629297891641--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1629297891_co>:&nbsp;</b></span>My name is <span class='notranslate'>Tiffany</span>, and you can reach me via email at: <a tag='link' href='mailto:CustomerService@csregs.com' class='notranslate' target='_blank'>CustomerService@csregs.com</a> or by phone at <a href='tel:8007112706' target='_blank' rel='noopener noreferrer'>800-711-2706</a><br><br>Have a great day!</div><!--end:1629297891641--><><div class='cl'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>