<div class='ca'><div class='info_box'><i>Hello, I am having an issue reoccur where I cannot submit an answer to the assessment at the end of a module. The same problem just happened in the previous module an hour ago and the person I chatted with fixed it. I do not know why it is happening again, I did not open any new windows or tabs during the module and made sure not to take notes in Word like I had been doing previously. My email and Microsoft Teams applications are open in the background because I have to monitor those for my work, but I have not clicked out of the window since beginning the module.</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1702593119767--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1702593119_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Hayden Schlueter</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1702593119767--><><!--begin:1702593153984--><div class='cv'><span class='notranslate'><b>Hayden Schlueter<timestamp_1702593153_cv>:&nbsp;</b></span>Hello Tiffany, I believe I just spoke with you earlier about the same issue</div><!--end:1702593153984--><><!--begin:1702593163210--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1702593163_co>:&nbsp;</b></span>Yes you did</div><!--end:1702593163210--><><!--begin:1702593183928--><div class='cv'><span class='notranslate'><b>Hayden Schlueter<timestamp_1702593183_cv>:&nbsp;</b></span>I have no idea why it is happening again</div><!--end:1702593183928--><><!--begin:1702593216987--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1702593216_co>:&nbsp;</b></span>One moment please</div><!--end:1702593216987--><><!--begin:1702593326714--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1702593326_co>:&nbsp;</b></span>I will pass you through this modeul again but can you please exit the module and log out using the appropriate links and then clear your cookies/cache in your brower.  Once the cookies and cache is cleared restart the browser before logging back in.</div><!--end:1702593326714--><><!--begin:1702593365137--><div class='cv'><span class='notranslate'><b>Hayden Schlueter<timestamp_1702593365_cv>:&nbsp;</b></span>Yes I will do that, thanks again for the help</div><!--end:1702593365137--><><!--begin:1702593381298--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1702593381_co>:&nbsp;</b></span>You are welcome! Hopefully you will not get anymore issues.</div><!--end:1702593381298--><><div class='cl'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>