<div class='ca'><div class='info_box'><i>I chatted with a previous person on here regarding my certificate. He said he was going to send it through email but never got the email. Can someone follow up on this please? </i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1623856946009--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1623856945_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Manfred Cortez</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1623856946009--><><!--begin:1623856973933--><div class='cv'><span class='notranslate'><b>Manfred Cortez<timestamp_1623856975_cv>:&nbsp;</b></span>Hi Tiffany. Im good. I hope you are doing good as well</div><!--end:1623856973933--><><!--begin:1623857015844--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1623857015_co>:&nbsp;</b></span>I am good as well thank you.  One moment please while I look into your account.  </div><!--end:1623857015844--><><!--begin:1623857026428--><div class='cv'><span class='notranslate'><b>Manfred Cortez<timestamp_1623857028_cv>:&nbsp;</b></span>Ok</div><!--end:1623857026428--><><!--begin:1623857455413--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1623857455_co>:&nbsp;</b></span>I see you did chat with Aaron briefly and then he gave you a phone call. I see your certificate was sent out via US Mail on 10/13/2020 to the address the registration came in with, 42 Longwater Drive Norwell MA 02061 attention Tim Watson.  </div><!--end:1623857455413--><><!--begin:1623857520732--><div class='cv'><span class='notranslate'><b>Manfred Cortez<timestamp_1623857522_cv>:&nbsp;</b></span>Can I still receive the one Aaron was going to send me through email? </div><!--end:1623857520732--><><!--begin:1623857706242--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1623857706_co>:&nbsp;</b></span>Normally there is a $10 fee to reissue the certificate whether via PDF or US Mail.  But after speaking with Aaron he is going to get you the PDF at no fee this one time so you should receive it via email from him shortly.  </div><!--end:1623857706242--><><!--begin:1623857711208--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1623857711_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1623857711208--><><!--begin:1623857767451--><div class='cv'><span class='notranslate'><b>Manfred Cortez<timestamp_1623857769_cv>:&nbsp;</b></span>Great! Thank you so much for your help. This will be all for now. You guys are great</div><!--end:1623857767451--><><!--begin:1623857797938--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1623857797_co>:&nbsp;</b></span>My name is <span class='notranslate'>Tiffany</span>, and you can reach me via email at: <a tag='link' href='mailto:CustomerService@csregs.com' class='notranslate' target='_blank'>CustomerService@csregs.com</a> or by phone at <a href='tel:8007112706' target='_blank' rel='noopener noreferrer'>800-711-2706</a><br><br>Have a great day!</div><!--end:1623857797938--><><div class='cl'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>