Hello, I am having an issue reoccur where I cannot submit an answer to the assessment at the end of a module. The same problem just happened in the previous module an hour ago and the person I chatted with fixed it. I do not know why it is happening again, I did not open any new windows or tabs during the module and made sure not to take notes in Word like I had been doing previously. My email and Microsoft Teams applications are open in the background because I have to monitor those for my work, but I have not clicked out of the window since beginning the module.
Tiffany has joined the chat.
Tiffany: Hi, Hayden Schlueter!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Hayden Schlueter: Hello Tiffany, I believe I just spoke with you earlier about the same issue
Tiffany: Yes you did
Hayden Schlueter: I have no idea why it is happening again
Tiffany: One moment please
Tiffany: I will pass you through this modeul again but can you please exit the module and log out using the appropriate links and then clear your cookies/cache in your brower.  Once the cookies and cache is cleared restart the browser before logging back in.
Hayden Schlueter: Yes I will do that, thanks again for the help
Tiffany: You are welcome! Hopefully you will not get anymore issues.
Chat closed by the visitor. Chat has ended.

