I was told on that my certificate was mailed out on September 27th, I still have not received it. 
Tiffany has joined the chat.
Tiffany: Hi, Sharon Gomez!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Sharon Gomez: ok 
Sharon Gomez: can you please assist
Sharon Gomez: I tried calling and phones are not working
Sharon Gomez: are you there&#39;
Tiffany: Certificates are sent via US Mail so sometimes it does take 10 business days or so.  Currently our Internet is out as well as our phones, so I cannot check the system to verify where the certificate was sent.  
Sharon Gomez: this is for employment 
Tiffany: Currently our Internet is out so our system is down, so I cannot check the system to verify where/ to whom or when  the certificate was sent.
Sharon Gomez: ok so what do I do now? or can you reach me once your systems are up 
Tiffany: The systems have been down since yesterday.  But I can look into it once they are back up and email you back when I have more info.  
Sharon Gomez: please do this is preventing me from doing certain job duties
Tiffany: I will email you at mailto:sgome1@citgo.com once I have more information. 
Sharon Gomez: thank you 
Tiffany: Is there anything else I can assist you with today?
Sharon Gomez: no
Tiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!
Chat closed by the operator. Chat has ended.

