<div class='ca'><div class='info_box'><i>Trying to help co-worker register. Your customer service number is not working. Can someone call me at 216-630-7090?</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1624287223255--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624287223_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Taki Shinkawa</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1624287223255--><><!--begin:1624287242505--><div class='cv'><span class='notranslate'><b>Taki Shinkawa<timestamp_1624287242_cv>:&nbsp;</b></span>I&#39;m fine. Are your phones down? The main number is not working.</div><!--end:1624287242505--><><!--begin:1624287288135--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624287288_co>:&nbsp;</b></span>Yes the phone are currently down I apologize we are working to resolve the issue.  </div><!--end:1624287288135--><><!--begin:1624287306008--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624287305_co>:&nbsp;</b></span>What class are you trying to register your co-worker for?</div><!--end:1624287306008--><><!--begin:1624287395963--><div class='cv'><span class='notranslate'><b>Taki Shinkawa<timestamp_1624287396_cv>:&nbsp;</b></span>I have a new co-worker (Scott Logan) who had tomorrow&#39;s in-person class in Columbus, OH cancelled, and I would like to get him registered for online class, so he can start tomorrow. Can you manage that?</div><!--end:1624287395963--><><!--begin:1624287411812--><div class='cv'><span class='notranslate'><b>Taki Shinkawa<timestamp_1624287411_cv>:&nbsp;</b></span>Sorry, 40-hr class</div><!--end:1624287411812--><><!--begin:1624287478865--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624287478_co>:&nbsp;</b></span>Yes I can get you the directions on how to reschedule him into the online class today.  Which version would you like the Hybrid or Standard version?  </div><!--end:1624287478865--><><!--begin:1624287485496--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624287485_co>:&nbsp;</b></span>With both online 40-Hour HAZWOPER courses you receive the same overall certification.<br><br>Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.<br><br>With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.</div><!--end:1624287485496--><><!--begin:1624287639980--><div class='cv'><span class='notranslate'><b>Taki Shinkawa<timestamp_1624287640_cv>:&nbsp;</b></span>Sounds like you need &quot;hands on&quot; training either way, so it seems the standard would be the way to go. When and where are the 8 hr &quot;hands on&quot; portions offered in the next couple weeks?  </div><!--end:1624287639980--><><!--begin:1624287819849--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624287819_co>:&nbsp;</b></span>Please use the following link as reference when the hands-on classes are scheduled:</div><!--end:1624287819849--><><!--begin:1624287820521--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624287820_co>:&nbsp;</b></span><a href='https://csregs.com/collections/8-hour-hazwoper-annual-refresher' target='_blank' rel='noopener noreferrer'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1624287820521--><><!--begin:1624287932505--><div class='cv'><span class='notranslate'><b>Taki Shinkawa<timestamp_1624287932_cv>:&nbsp;</b></span>So the &quot;Hands On&quot; portion is the 8-hr refresher... OK, so what do we need to do to register Scott for the 40-hr &quot;standard&quot; class? He would like to start the online portion first thing tomorrow.</div><!--end:1624287932505--><><!--begin:1624288004403--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624288004_co>:&nbsp;</b></span>I can get you the information shortly via email to get him rescheduled.  </div><!--end:1624288004403--><><!--begin:1624288030835--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624288030_co>:&nbsp;</b></span>Please be aware of the following information for the hands-on portion.  The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). <br><br>In order to register for the hands-on class please have the students or employer call or email our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  <br><br>If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  <br><br><br><br><br>For Standard 40-Hour HAZWOPER Students only<br><br>We will check to see if they have completed their 32-Hours of online training and all required modules before we can schedule them for the hands-on portion. <br><br>Once the employee completes his or her hands-on training, he or she will be given a password to access the online exam.  The exam will need to be completed back online before the employee&#39;s course expiration date.</div><!--end:1624288030835--><><!--begin:1624288269168--><div class='cv'><span class='notranslate'><b>Taki Shinkawa<timestamp_1624288269_cv>:&nbsp;</b></span>Scott had been coordinating with Aaron Redding, and we were not sure how to transfer his in person 40-hr registration to the online 40-hr. Can this be completed if your phone lines are not repaired today? Is Aaron in today? Scott had not gotten a response from him.</div><!--end:1624288269168--><><!--begin:1624288303319--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624288303_co>:&nbsp;</b></span>No Aaron is not in the office today and phone are down.  I can complete the request for you.  </div><!--end:1624288303319--><><!--begin:1624288342088--><div class='cv'><span class='notranslate'><b>Taki Shinkawa<timestamp_1624288342_cv>:&nbsp;</b></span>Also, how often are classes in Ohio being cancelled? ...the class this week was cancelled, so wondering if many &quot;scheduled&quot; classes are being cancelled, and how long scott would have to wait to participate in an 8-hr class?</div><!--end:1624288342088--><><!--begin:1624288390537--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624288390_co>:&nbsp;</b></span>Classes in Ohio are harder to confirm and we do have lower registration numbers.  </div><!--end:1624288390537--><><!--begin:1624288407305--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624288407_co>:&nbsp;</b></span>I can not say how long he would have to wait to complete the hands-on in a Ohio location.  </div><!--end:1624288407305--><><!--begin:1624288449572--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624288449_co>:&nbsp;</b></span>I would advise having him complete the Hybrid version of the online course as it does give him a 6 month voucher to complete the hands-on class upon completion of the online course and exam.  </div><!--end:1624288449572--><><!--begin:1624288747212--><div class='cv'><span class='notranslate'><b>Taki Shinkawa<timestamp_1624288747_cv>:&nbsp;</b></span>I think either way, he is waiting for the first available 8-hr class. The &quot;standard&quot; class requires hands on within 3 months, correct? Would you think that an 8-hr class would be held in that time?</div><!--end:1624288747212--><><!--begin:1624288814103--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624288814_co>:&nbsp;</b></span>I am not sure if we will confirm a class in the Ohio area in that time.  </div><!--end:1624288814103--><><!--begin:1624288942766--><div class='cv'><span class='notranslate'><b>Taki Shinkawa<timestamp_1624288942_cv>:&nbsp;</b></span>Wow. No in-person training in 3 months in Ohio. Can you be sure one would be held in 6 months?</div><!--end:1624288942766--><><!--begin:1624289029121--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624289029_co>:&nbsp;</b></span>We did just hold a class in Cincinnati, OH.  But if no Ohio classes confirm within the 6-months we do offer extensions for the vouchers.  </div><!--end:1624289029121--><><!--begin:1624289290179--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624289290_co>:&nbsp;</b></span>Do you want me to proceed to get your student rescheduled into the online Standard version or Hybrid version of the course today?</div><!--end:1624289290179--><><!--begin:1624289484289--><div class='cv'><span class='notranslate'><b>Taki Shinkawa<timestamp_1624289484_cv>:&nbsp;</b></span>I am thinking that we should register scott for the 40-hr standard version, and we will look for the first 8-hr class to be held. I guess the plan would be to register for each 8-hr class until one is held.</div><!--end:1624289484289--><><!--begin:1624289539819--><div class='cv'><span class='notranslate'><b>Taki Shinkawa<timestamp_1624289539_cv>:&nbsp;</b></span>Let me know what else I might need to do. I assume you have his email contact and can forward the Login information directly to him to start tomorrow?</div><!--end:1624289539819--><><!--begin:1624289661446--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624289661_co>:&nbsp;</b></span>I will send him the course invite today.  </div><!--end:1624289661446--><><!--begin:1624289671510--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624289671_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1624289671510--><><!--begin:1624289746994--><div class='cv'><span class='notranslate'><b>Taki Shinkawa<timestamp_1624289747_cv>:&nbsp;</b></span>No. That is it. Thanks for your help.</div><!--end:1624289746994--><><div class='cl'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>