<div class='ca'><div class='info_box'><i>modules keep freezing</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1687967481202--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1687967481_co>:&nbsp;</b></span>Hi, <span class='notranslate'>martin macdonald</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1687967481202--><><!--begin:1687967502665--><div class='cv'><span class='notranslate'><b>martin macdonald<timestamp_1687967502_cv>:&nbsp;</b></span>may need tech guidance on module training in progress</div><!--end:1687967502665--><><!--begin:1687967514768--><div class='cv'><span class='notranslate'><b>martin macdonald<timestamp_1687967514_cv>:&nbsp;</b></span>module will not advance in quiz</div><!--end:1687967514768--><><!--begin:1687967540109--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1687967539_co>:&nbsp;</b></span>One moment while I pull you up</div><!--end:1687967540109--><><!--begin:1687967711990--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1687967711_co>:&nbsp;</b></span>Reasons this error may have occurred are:<br><br>Allowing the training to time out due to inactivity of 10 minutes or more<br>Improperly exiting the training course<br>Using an unsupported browser</div><!--end:1687967711990--><><!--begin:1687967727392--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1687967727_co>:&nbsp;</b></span>To ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.<br>Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.<br>If you are not active, log out of the course. <br>To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  </div><!--end:1687967727392--><><!--begin:1687967746165--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1687967746_co>:&nbsp;</b></span>I have passed you through the current modules lesson.  You can now proceed forward.</div><!--end:1687967746165--><><!--begin:1687967823407--><div class='cv'><span class='notranslate'><b>martin macdonald<timestamp_1687967823_cv>:&nbsp;</b></span>thank you for your help!! Trying to complete this training for work scheduled for this week has gotten stressfull</div><!--end:1687967823407--><><!--begin:1687967855626--><div class='cv'><span class='notranslate'><b>martin macdonald<timestamp_1687967855_cv>:&nbsp;</b></span>doing great otherwise... hope you have a great day</div><!--end:1687967855626--><><!--begin:1687967872315--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1687967872_co>:&nbsp;</b></span>Thank you and you as well!</div><!--end:1687967872315--><><div class='cl'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>