<div class='ca'><i>i just purchased a 8-hour hazwoper online training. How to add that to our account? and how to send that information to our service tech?</i></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1598474877_co>:</b></span> Good afternoon.</div><><div class='cv'><span class='notranslate'><b>Shabeena Perera<timestamp_1598474903_cv>:</b></span> good afternoon. My order # is 9408</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1598474917_co>:</b></span> You should receive 2 email confirmations of your purchase one will be a receipt then next you will need to create your account.  </div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1598474943_co>:</b></span> After you create your account you can either accept the training for yourself or invite an employee to complete the training</div><><div class='cv'><span class='notranslate'><b>Shabeena Perera<timestamp_1598474944_cv>:</b></span> we already have an account. </div><><div class='cv'><span class='notranslate'><b>Shabeena Perera<timestamp_1598474965_cv>:</b></span> account email is <a href='mailto:dharshanj@activatedcarbon.com' target='_blank' rel='noopener noreferrer'>dharshanj@activatedcarbon.com</a></div><><div class='cv'><span class='notranslate'><b>Shabeena Perera<timestamp_1598475009_cv>:</b></span> i am already in our account. how should i invite an employee?</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1598475034_co>:</b></span> One moment please while I look you up</div><><div class='cv'><span class='notranslate'><b>Shabeena Perera<timestamp_1598475097_cv>:</b></span> thank you. </div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1598475348_co>:</b></span> I am still looking into this.  I am not sure if there was an issue with the website connecting.  I will keep looking and make sure you are good.</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1598475517_co>:</b></span> Do you show an add participants link?</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1598475617_co>:</b></span> Once you click on that link, on the next screen you should be able to search for existing users to invite or invite by email or invite with a code.</div><><div class='cv'><span class='notranslate'><b>Shabeena Perera<timestamp_1598475726_cv>:</b></span> Hi Tiffany, I think i found the problem. Since i put my email address <a href='mailto:shabeena@activatedcarbon.com' target='_blank' rel='noopener noreferrer'>shabeena@activatedcarbon.com</a>, while i was placing the order. i had to create a new account</div><><div class='cv'><span class='notranslate'><b>Shabeena Perera<timestamp_1598475811_cv>:</b></span> After i open account, i see add participants.then invite by email. Is that correct? </div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1598475825_co>:</b></span> That is correct</div><><div class='cv'><span class='notranslate'><b>Shabeena Perera<timestamp_1598475862_cv>:</b></span> now the employee should open the email and register right?</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1598475918_co>:</b></span> Yes, the employee with open the email and accept the invitation and then set up their account and they should be directed straight to the training sight after that.</div><><div class='cv'><span class='notranslate'><b>Shabeena Perera<timestamp_1598475974_cv>:</b></span> that's great. Thanks for your help.</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1598476027_co>:</b></span> Of course! Thank you! Is there anything else I canc assist you with<br>;</div><><div class='cv'><span class='notranslate'><b>Shabeena Perera<timestamp_1598476118_cv>:</b></span> that's all about. Thank you. </div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1598476131_co>:</b></span> Have a wonderful day!</div><><div class='cl'><disconnected><d6>The party has left.  Chat has ended.</div><>