INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('334386137GA', 1709747624, 1709748498, 2, 23, 22, 5, 0, 0, 5, 1, 5992, 0, 0, 0, 0, 'Ryan', 'rmickelson@haleyaldrich.com', '108.7.220.30', 'c11355636a3636600b12960fb9c1f8e6', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Haley & Aldrich-cus-', 'I am wondering why I can not log into my account into my account from the website, but I can from the Admin portal. Do they require different logins?', '<div class=\'ca\'><div class=\'info_box\'><i>I am wondering why I can not log into my account into my account from the website, but I can from the Admin portal. Do they require different logins?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1709747627013--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709747626_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ryan</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1709747627013--><><!--begin:1709747640296--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1709747636_cv>:&nbsp;</b></span>I am well How are you?</div><!--end:1709747640296--><><!--begin:1709747679493--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709747679_co>:&nbsp;</b></span>Good thank you</div><!--end:1709747679493--><><!--begin:1709747744953--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1709747741_cv>:&nbsp;</b></span>Can you assist me with my issue?</div><!--end:1709747744953--><><!--begin:1709747779157--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709747779_co>:&nbsp;</b></span>Yes</div><!--end:1709747779157--><><!--begin:1709747794589--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1709747791_cv>:&nbsp;</b></span>Thank you!</div><!--end:1709747794589--><><!--begin:1709747809533--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709747809_co>:&nbsp;</b></span>They are two seperate accounts but I wil get you an email now with finish setting up the purchasing account </div><!--end:1709747809533--><><!--begin:1709747838794--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1709747835_cv>:&nbsp;</b></span>Thank you. Will the information still be transfered to the admin account as well after I purchase the course?</div><!--end:1709747838794--><><!--begin:1709747866677--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709747866_co>:&nbsp;</b></span>That account will remain the same.  </div><!--end:1709747866677--><><!--begin:1709747903045--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709747902_co>:&nbsp;</b></span>With the new account it is where you purchase training and then once purchased you will log into the group manager log in to assign the seats same as before</div><!--end:1709747903045--><><!--begin:1709747931443--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1709747928_cv>:&nbsp;</b></span>Perfect that makes sense. Thank you</div><!--end:1709747931443--><><!--begin:1709747934941--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709747934_co>:&nbsp;</b></span>You are welcome!</div><!--end:1709747934941--><><!--begin:1709747947429--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709747947_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1709747947429--><><!--begin:1709747970142--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1709747966_cv>:&nbsp;</b></span>No, I just need to create the account correct?</div><!--end:1709747970142--><><!--begin:1709748031541--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709748031_co>:&nbsp;</b></span>Yes you should have received an email to set up a password to finish setting it up</div><!--end:1709748031541--><><!--begin:1709748077137--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1709748073_cv>:&nbsp;</b></span>I have not received an email yet.</div><!--end:1709748077137--><><!--begin:1709748110245--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709748110_co>:&nbsp;</b></span>Did you check your junk folder?</div><!--end:1709748110245--><><!--begin:1709748160570--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1709748157_cv>:&nbsp;</b></span>Yes and I did not receive anything.</div><!--end:1709748160570--><><!--begin:1709748174221--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1709748170_cv>:&nbsp;</b></span>just to confirm you sent it to <a href=\'mailto:rmickelson@haleyaldrich.com\' target=\'_blank\' rel=\'noopener noreferrer\'>rmickelson@haleyaldrich.com</a></div><!--end:1709748174221--><><!--begin:1709748184677--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709748184_co>:&nbsp;</b></span>Yes</div><!--end:1709748184677--><><!--begin:1709748220093--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709748219_co>:&nbsp;</b></span>If you want to create a new account I can link it to the exsiting one</div><!--end:1709748220093--><><!--begin:1709748233533--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1709748230_cv>:&nbsp;</b></span>I just received it. It just came through</div><!--end:1709748233533--><><!--begin:1709748237917--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709748237_co>:&nbsp;</b></span>Great!</div><!--end:1709748237917--><><!--begin:1709748269213--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1709748265_cv>:&nbsp;</b></span>Thank you very much for your help!</div><!--end:1709748269213--><><!--begin:1709748276966--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709748276_co>:&nbsp;</b></span>Of course you are most welcome!</div><!--end:1709748276966--><><!--begin:1709748474453--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709748474_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1709748474453--><><!--begin:1709748495927--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1709748492_cv>:&nbsp;</b></span>No that is all.</div><!--end:1709748495927--><><!--begin:1709748500274--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1709748496_cv>:&nbsp;</b></span>Thank you for your help!</div><!--end:1709748500274--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am wondering why I can not log into my account into my account from the website, but I can from the Admin portal. Do they require different logins?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ryan!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRyan: I am well How are you?\r\nTiffany: Good thank you\r\nRyan: Can you assist me with my issue?\r\nTiffany: Yes\r\nRyan: Thank you!\r\nTiffany: They are two seperate accounts but I wil get you an email now with finish setting up the purchasing account \r\nRyan: Thank you. Will the information still be transfered to the admin account as well after I purchase the course?\r\nTiffany: That account will remain the same.  \r\nTiffany: With the new account it is where you purchase training and then once purchased you will log into the group manager log in to assign the seats same as before\r\nRyan: Perfect that makes sense. Thank you\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nRyan: No, I just need to create the account correct?\r\nTiffany: Yes you should have received an email to set up a password to finish setting it up\r\nRyan: I have not received an email yet.\r\nTiffany: Did you check your junk folder?\r\nRyan: Yes and I did not receive anything.\r\nRyan: just to confirm you sent it to mailto:rmickelson@haleyaldrich.com\r\nTiffany: Yes\r\nTiffany: If you want to create a new account I can link it to the exsiting one\r\nRyan: I just received it. It just came through\r\nTiffany: Great!\r\nRyan: Thank you very much for your help!\r\nTiffany: Of course you are most welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nRyan: No that is all.\r\nRyan: Thank you for your help!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('33439520049', 1709756671, 1709757491, 1, 23, 6, 2, 0, 0, 0, 0, 5541, 0, 0, 0, 0, 'Hannah Rigoni', 'hannah.rigoni@aptim.com', '204.148.224.234', '79e28f5834db08e56d1938d301d30207', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Aptim-cus-Online Course-_-HAZWOPER 40-hour standard version-cus-', 'Hello,\r\nI am working through the fire protection 1 module and I cannot move past the pre-assessment quiz. I took the quiz and it will not go to the next topic when i hit next. I\'ve tried refreshing the browser. Closing and reopening the browser, and replaying the module introduction.\r\n\r\nThanks,', '<div class=\'ca\'><div class=\'info_box\'><i>Hello,\r\nI am working through the fire protection 1 module and I cannot move past the pre-assessment quiz. I took the quiz and it will not go to the next topic when i hit next. I\'ve tried refreshing the browser. Closing and reopening the browser, and replaying the module introduction.\r\n\r\nThanks,</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1709756673460--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709756673_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Hannah Rigoni</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1709756673460--><><!--begin:1709756688707--><div class=\'cv\'><span class=\'notranslate\'><b>Hannah Rigoni<timestamp_1709756688_cv>:&nbsp;</b></span>I&#39;m great and you?</div><!--end:1709756688707--><><!--begin:1709756712022--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709756711_co>:&nbsp;</b></span>I am good thanks</div><!--end:1709756712022--><><!--begin:1709756719159--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709756719_co>:&nbsp;</b></span>One moment while I look you up</div><!--end:1709756719159--><><!--begin:1709756786021--><div class=\'cv\'><span class=\'notranslate\'><b>Hannah Rigoni<timestamp_1709756785_cv>:&nbsp;</b></span>Sounds good.</div><!--end:1709756786021--><><!--begin:1709756865057--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709756864_co>:&nbsp;</b></span>There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:<br><br>Your session will &quot;time out&quot; if you are inactive  for 10 minutes<br>Module quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the exam<br>Not completing ALL module activities (including student activities, videos and interactions or skipping pages)<br>Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer)<br> <br>Do you have ANY questions on the above?</div><!--end:1709756865057--><><!--begin:1709757061771--><div class=\'cv\'><span class=\'notranslate\'><b>Hannah Rigoni<timestamp_1709757061_cv>:&nbsp;</b></span>I have met the time requirements to move forward to the fire protection 1 module. I can start it. I just cannot get past the pre-assessment page. The next button won&#39;t advance anything. Once I click through with my answer and it pops up with the window that says correct and incorrect, I hit continue, and then I can&#39;t click next.</div><!--end:1709757061771--><><!--begin:1709757175988--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709757175_co>:&nbsp;</b></span>OK, I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.<br><br>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1709757175988--><><!--begin:1709757221965--><div class=\'cv\'><span class=\'notranslate\'><b>Hannah Rigoni<timestamp_1709757221_cv>:&nbsp;</b></span>Nope!</div><!--end:1709757221965--><><!--begin:1709757264669--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709757264_co>:&nbsp;</b></span>You can refresh your page and you will see that module as passed</div><!--end:1709757264669--><><!--begin:1709757324734--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709757324_co>:&nbsp;</b></span>If you need anything else, my name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1709757324734--><><!--begin:1709757487031--><div class=\'cv\'><span class=\'notranslate\'><b>Hannah Rigoni<timestamp_1709757486_cv>:&nbsp;</b></span>Thank you.</div><!--end:1709757487031--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello,\r\nI am working through the fire protection 1 module and I cannot move past the pre-assessment quiz. I took the quiz and it will not go to the next topic when i hit next. I\'ve tried refreshing the browser. Closing and reopening the browser, and replaying the module introduction.\r\n\r\nThanks,\r\nTiffany has joined the chat.\r\nTiffany: Hi, Hannah Rigoni!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nHannah Rigoni: I&#39;m great and you?\r\nTiffany: I am good thanks\r\nTiffany: One moment while I look you up\r\nHannah Rigoni: Sounds good.\r\nTiffany: There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:Your session will &quot;time out&quot; if you are inactive  for 10 minutesModule quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the examNot completing ALL module activities (including student activities, videos and interactions or skipping pages)Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer) Do you have ANY questions on the above?\r\nHannah Rigoni: I have met the time requirements to move forward to the fire protection 1 module. I can start it. I just cannot get past the pre-assessment page. The next button won&#39;t advance anything. Once I click through with my answer and it pops up with the window that says correct and incorrect, I hit continue, and then I can&#39;t click next.\r\nTiffany: OK, I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.Going forward, avoid the following while training and follow these Tips:*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)*Remain fully engaged in the course while training.*Refrain from:1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehensionFinally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.Can I help with anything else today?\r\nHannah Rigoni: Nope!\r\nTiffany: You can refresh your page and you will see that module as passed\r\nTiffany: If you need anything else, my name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nHannah Rigoni: Thank you.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('334461382WN', 1709822871, 1709826002, 2, 23, 24, 5, 0, 0, 0, 0, 10853, 0, 0, 0, 0, 'Ray', 'rvillano@fsmgroup.us', '65.124.216.22', '5dbbc5feb9dc8c228f8e8abc6824feaf', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-FSM-cus-', 'Good morning. After completing the on line 40 hour course, where are the hands on training classes offered?', '<div class=\'ca\'><div class=\'info_box\'><i>Good morning. After completing the on line 40 hour course, where are the hands on training classes offered?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1709822874200--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709822874_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ray</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1709822874200--><><!--begin:1709822909613--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709822909_co>:&nbsp;</b></span>I will send you an email with a link to view the schedule</div><!--end:1709822909613--><><!--begin:1709822909669--><div class=\'cv\'><span class=\'notranslate\'><b>Ray<timestamp_1709822910_cv>:&nbsp;</b></span>Good morning. After completing the on line 40 hour course, where are the hands on training classes offered?</div><!--end:1709822909669--><><!--begin:1709822918973--><div class=\'cv\'><span class=\'notranslate\'><b>Ray<timestamp_1709822919_cv>:&nbsp;</b></span>Thank you</div><!--end:1709822918973--><><!--begin:1709822929821--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709822929_co>:&nbsp;</b></span>We currently hold the hands-on dress-out classes the same time as our 8-Hour HAZWOPER Refresher classes</div><!--end:1709822929821--><><!--begin:1709822941061--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709822940_co>:&nbsp;</b></span>Do not use the link to register</div><!--end:1709822941061--><><!--begin:1709822974588--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709822974_co>:&nbsp;</b></span>Only use it as a reference for when the hands-on classes are scheduled</div><!--end:1709822974588--><><!--begin:1709822978973--><div class=\'cv\'><span class=\'notranslate\'><b>Ray<timestamp_1709822979_cv>:&nbsp;</b></span>Not going to register yet, I just need to know where the hands on classes are located</div><!--end:1709822978973--><><!--begin:1709822997088--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709822996_co>:&nbsp;</b></span>Got it!</div><!--end:1709822997088--><><!--begin:1709823006701--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709823006_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1709823006701--><><!--begin:1709823096146--><div class=\'cv\'><span class=\'notranslate\'><b>Ray<timestamp_1709823096_cv>:&nbsp;</b></span>Are there 40 hour classes in good places like the Bahamas or someplace similar??</div><!--end:1709823096146--><><!--begin:1709823114574--><div class=\'cv\'><span class=\'notranslate\'><b>Ray<timestamp_1709823115_cv>:&nbsp;</b></span>Vegas, San Diego? </div><!--end:1709823114574--><><!--begin:1709823132632--><div class=\'cv\'><span class=\'notranslate\'><b>Ray<timestamp_1709823133_cv>:&nbsp;</b></span>Some place worth spending a week in training?</div><!--end:1709823132632--><><!--begin:1709823156526--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709823156_co>:&nbsp;</b></span>We do not have a Bahamas location but we do have a Las Vegas location and various California locations as well.  </div><!--end:1709823156526--><><!--begin:1709823206488--><div class=\'cv\'><span class=\'notranslate\'><b>Ray<timestamp_1709823207_cv>:&nbsp;</b></span>Is there a list to look at?</div><!--end:1709823206488--><><!--begin:1709823270006--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709823269_co>:&nbsp;</b></span>To view our 40-Hour schedule please go to our website here: <a href=\'https://www.csregs.com/OSHA-40-Hour-HAZWOPER\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.csregs.com/OSHA-40-Hour-HAZWOPER</a></div><!--end:1709823270006--><><!--begin:1709823313091--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709823312_co>:&nbsp;</b></span>You have to select the seminar training course options</div><!--end:1709823313091--><><!--begin:1709823342923--><div class=\'cv\'><span class=\'notranslate\'><b>Ray<timestamp_1709823343_cv>:&nbsp;</b></span>I am on the web page, where do i find a list of the places the courses are offered?</div><!--end:1709823342923--><><!--begin:1709823379216--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709823379_co>:&nbsp;</b></span>You have to select the 40-Hour HAZWOPER course </div><!--end:1709823379216--><><!--begin:1709823437006--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709823436_co>:&nbsp;</b></span>Then choose the trainnig preference as one of the seminar options.  We have the California dates listed seperatly as CAL-OSHA.</div><!--end:1709823437006--><><!--begin:1709823649656--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709823649_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1709823649656--><><!--begin:1709823704241--><div class=\'cv\'><span class=\'notranslate\'><b>Ray<timestamp_1709823704_cv>:&nbsp;</b></span>Yes, I am looking for the 8 hour training locations</div><!--end:1709823704241--><><!--begin:1709823737061--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709823736_co>:&nbsp;</b></span>You can click this link to bring you to the 8-Hour page: <a href=\'https://www.csregs.com/OSHA-8-Hour-HAZWOPER-Refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.csregs.com/OSHA-8-Hour-HAZWOPER-Refresher</a></div><!--end:1709823737061--><><!--begin:1709823827503--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709823827_co>:&nbsp;</b></span>You would follow the same steps except select the 8-Hour HAZWOPER Refresher course,  then choose one of the seminar options as the trainnig preference. We have the California dates listed seperatly as CAL-OSHA.</div><!--end:1709823827503--><><!--begin:1709823936162--><div class=\'cv\'><span class=\'notranslate\'><b>Ray<timestamp_1709823936_cv>:&nbsp;</b></span>but to confirm we would need to do the 8hr refresher (8) of the 40 hrs in person?</div><!--end:1709823936162--><><!--begin:1709824085914--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709824085_co>:&nbsp;</b></span>If you complete the online 40-Hour Standard course then you will only attend an 8-Hour class day for the dress-out portion which is currently scheduled for the last day of the 40-Hour HAZWOPER in person classes.</div><!--end:1709824085914--><><!--begin:1709824153975--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709824153_co>:&nbsp;</b></span>Dress-out hands-on days are also currently scheduled the same day as the 8-Hour HAZWOPER Refresher classes as well.</div><!--end:1709824153975--><><!--begin:1709824184769--><div class=\'cv\'><span class=\'notranslate\'><b>Ray<timestamp_1709824185_cv>:&nbsp;</b></span>great thank you for confirming. So when signing up for the 40hr online, will it then take you to where you sign up for the in person portion with your options of loactions to take it</div><!--end:1709824184769--><><!--begin:1709824185926--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709824185_co>:&nbsp;</b></span>Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.</div><!--end:1709824185926--><><!--begin:1709824216742--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709824216_co>:&nbsp;</b></span>You will need to complete the online portion before you are able to register for the hands-on class</div><!--end:1709824216742--><><!--begin:1709824253835--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709824253_co>:&nbsp;</b></span>To register for the hands-on class students must be complete with the online training.  Please have the students or employer call or email our office.  We will add the student to the dress-out list.  Once the class status is finalized (usually by the Tuesday BEFORE the class start date) you will be notified of the status and, if we have space in the course for you to attend. If we do have space, we will register you in the class and provide all the details at that time.<br>Confirmation of Hands-On training is based on sufficient enrollment. Accordingly, we cannot guarantee every class &quot;scheduled&quot; will be confirmed. To minimize wait times, classes are offered in more than 50 U.S. cities.</div><!--end:1709824253835--><><!--begin:1709824554284--><div class=\'cv\'><span class=\'notranslate\'><b>Ray<timestamp_1709824554_cv>:&nbsp;</b></span>okay, thank you for all of the information. It looks like we need to register online for the 40hr pass that and then after passing the online portion and then come back and schedule the in person 8hr to take place within 90 days</div><!--end:1709824554284--><><!--begin:1709824635031--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709824634_co>:&nbsp;</b></span>Yes that is correct.</div><!--end:1709824635031--><><!--begin:1709824665686--><div class=\'cv\'><span class=\'notranslate\'><b>Ray<timestamp_1709824666_cv>:&nbsp;</b></span>thank you for confirming </div><!--end:1709824665686--><><!--begin:1709824741984--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709824741_co>:&nbsp;</b></span>We do have two online 40-Hour courses though.  The standard version includes the hands-on dress-out class and the hybrid version does not</div><!--end:1709824741984--><><!--begin:1709824809825--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709824809_co>:&nbsp;</b></span>Just want you to be aware so you register for the one you are interested in.  </div><!--end:1709824809825--><><!--begin:1709825172397--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709825172_co>:&nbsp;</b></span>Do you have any other questions?</div><!--end:1709825172397--><><!--begin:1709825665807--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709825665_co>:&nbsp;</b></span>If you think of anything else or have any other questions, my name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1709825665807--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Good morning. After completing the on line 40 hour course, where are the hands on training classes offered?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ray!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I will send you an email with a link to view the schedule\r\nRay: Good morning. After completing the on line 40 hour course, where are the hands on training classes offered?\r\nRay: Thank you\r\nTiffany: We currently hold the hands-on dress-out classes the same time as our 8-Hour HAZWOPER Refresher classes\r\nTiffany: Do not use the link to register\r\nTiffany: Only use it as a reference for when the hands-on classes are scheduled\r\nRay: Not going to register yet, I just need to know where the hands on classes are located\r\nTiffany: Got it!\r\nTiffany: Is there anything else I can assist you with today?\r\nRay: Are there 40 hour classes in good places like the Bahamas or someplace similar??\r\nRay: Vegas, San Diego? \r\nRay: Some place worth spending a week in training?\r\nTiffany: We do not have a Bahamas location but we do have a Las Vegas location and various California locations as well.  \r\nRay: Is there a list to look at?\r\nTiffany: To view our 40-Hour schedule please go to our website here: https://www.csregs.com/OSHA-40-Hour-HAZWOPER\r\nTiffany: You have to select the seminar training course options\r\nRay: I am on the web page, where do i find a list of the places the courses are offered?\r\nTiffany: You have to select the 40-Hour HAZWOPER course \r\nTiffany: Then choose the trainnig preference as one of the seminar options.  We have the California dates listed seperatly as CAL-OSHA.\r\nTiffany: Is there anything else I can assist you with today?\r\nRay: Yes, I am looking for the 8 hour training locations\r\nTiffany: You can click this link to bring you to the 8-Hour page: https://www.csregs.com/OSHA-8-Hour-HAZWOPER-Refresher\r\nTiffany: You would follow the same steps except select the 8-Hour HAZWOPER Refresher course,  then choose one of the seminar options as the trainnig preference. We have the California dates listed seperatly as CAL-OSHA.\r\nRay: but to confirm we would need to do the 8hr refresher (8) of the 40 hrs in person?\r\nTiffany: If you complete the online 40-Hour Standard course then you will only attend an 8-Hour class day for the dress-out portion which is currently scheduled for the last day of the 40-Hour HAZWOPER in person classes.\r\nTiffany: Dress-out hands-on days are also currently scheduled the same day as the 8-Hour HAZWOPER Refresher classes as well.\r\nRay: great thank you for confirming. So when signing up for the 40hr online, will it then take you to where you sign up for the in person portion with your options of loactions to take it\r\nTiffany: Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.\r\nTiffany: You will need to complete the online portion before you are able to register for the hands-on class\r\nTiffany: To register for the hands-on class students must be complete with the online training.  Please have the students or employer call or email our office.  We will add the student to the dress-out list.  Once the class status is finalized (usually by the Tuesday BEFORE the class start date) you will be notified of the status and, if we have space in the course for you to attend. If we do have space, we will register you in the class and provide all the details at that time.Confirmation of Hands-On training is based on sufficient enrollment. Accordingly, we cannot guarantee every class &quot;scheduled&quot; will be confirmed. To minimize wait times, classes are offered in more than 50 U.S. cities.\r\nRay: okay, thank you for all of the information. It looks like we need to register online for the 40hr pass that and then after passing the online portion and then come back and schedule the in person 8hr to take place within 90 days\r\nTiffany: Yes that is correct.\r\nRay: thank you for confirming \r\nTiffany: We do have two online 40-Hour courses though.  The standard version includes the hands-on dress-out class and the hybrid version does not\r\nTiffany: Just want you to be aware so you register for the one you are interested in.  \r\nTiffany: Do you have any other questions?\r\nTiffany: If you think of anything else or have any other questions, my name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('334484017QN', 1709845511, 1709845781, 2, 23, 29, 6, 0, 0, 5, 0, 3876, 0, 0, 0, 0, 'Teodor', 'tgrujoski@stantinc.com', '184.17.130.210', 'ad4158e76a75dd72172e625833aa945b', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Stant-cus-', 'We paid for the certification but still didn\'t receive the invitation.', '<div class=\'ca\'><div class=\'info_box\'><i>We paid for the certification but still didn\'t receive the invitation.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1709845515895--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709845515_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Teodor</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1709845515895--><><!--begin:1709845525895--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709845525_co>:&nbsp;</b></span>Do you have an order number?</div><!--end:1709845525895--><><!--begin:1709845530242--><div class=\'cv\'><span class=\'notranslate\'><b>Teodor<timestamp_1709845530_cv>:&nbsp;</b></span>not bad, thank you</div><!--end:1709845530242--><><!--begin:1709845532821--><div class=\'cv\'><span class=\'notranslate\'><b>Teodor<timestamp_1709845532_cv>:&nbsp;</b></span>yes</div><!--end:1709845532821--><><!--begin:1709845539543--><div class=\'cv\'><span class=\'notranslate\'><b>Teodor<timestamp_1709845539_cv>:&nbsp;</b></span>Online Purchase SO12722</div><!--end:1709845539543--><><!--begin:1709845583046--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709845582_co>:&nbsp;</b></span>I have resent the course email to you</div><!--end:1709845583046--><><!--begin:1709845595254--><div class=\'cv\'><span class=\'notranslate\'><b>Teodor<timestamp_1709845595_cv>:&nbsp;</b></span>thank you</div><!--end:1709845595254--><><!--begin:1709845604961--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709845604_co>:&nbsp;</b></span>Did you get hte email?Will you be the student?</div><!--end:1709845604961--><><!--begin:1709845625519--><div class=\'cv\'><span class=\'notranslate\'><b>Teodor<timestamp_1709845625_cv>:&nbsp;</b></span>yes and yes</div><!--end:1709845625519--><><!--begin:1709845635727--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709845635_co>:&nbsp;</b></span>Great!</div><!--end:1709845635727--><><!--begin:1709845658367--><div class=\'cv\'><span class=\'notranslate\'><b>Teodor<timestamp_1709845658_cv>:&nbsp;</b></span>OK, I think I should be able to register now.</div><!--end:1709845658367--><><!--begin:1709845677991--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709845677_co>:&nbsp;</b></span>Great!</div><!--end:1709845677991--><><!--begin:1709845686431--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709845686_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1709845686431--><><!--begin:1709845714127--><div class=\'cv\'><span class=\'notranslate\'><b>Teodor<timestamp_1709845714_cv>:&nbsp;</b></span>I believe I&#39;m all set.</div><!--end:1709845714127--><><!--begin:1709845717368--><div class=\'cv\'><span class=\'notranslate\'><b>Teodor<timestamp_1709845717_cv>:&nbsp;</b></span>thank you</div><!--end:1709845717368--><><!--begin:1709845724071--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709845723_co>:&nbsp;</b></span>You are welcome!</div><!--end:1709845724071--><><!--begin:1709845735944--><div class=\'cv\'><span class=\'notranslate\'><b>Teodor<timestamp_1709845736_cv>:&nbsp;</b></span>have a great rest of the day</div><!--end:1709845735944--><><!--begin:1709845747911--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709845747_co>:&nbsp;</b></span>You as well!<br></div><!--end:1709845747911--><><!--begin:1709845764154--><div class=\'cv\'><span class=\'notranslate\'><b>Teodor<timestamp_1709845764_cv>:&nbsp;</b></span>thanks, bye now</div><!--end:1709845764154--><><!--begin:1709845776777--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709845776_co>:&nbsp;</b></span>Good bye!</div><!--end:1709845776777--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'We paid for the certification but still didn\'t receive the invitation.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Teodor!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Do you have an order number?\r\nTeodor: not bad, thank you\r\nTeodor: yes\r\nTeodor: Online Purchase SO12722\r\nTiffany: I have resent the course email to you\r\nTeodor: thank you\r\nTiffany: Did you get hte email?Will you be the student?\r\nTeodor: yes and yes\r\nTiffany: Great!\r\nTeodor: OK, I think I should be able to register now.\r\nTiffany: Great!\r\nTiffany: Is there anything else I can assist you with?\r\nTeodor: I believe I&#39;m all set.\r\nTeodor: thank you\r\nTiffany: You are welcome!\r\nTeodor: have a great rest of the day\r\nTiffany: You as well!\r\nTeodor: thanks, bye now\r\nTiffany: Good bye!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('334556606WG', 1709918084, 1709918219, 2, 23, 13, 10, 0, 0, 0, 0, 1859, 0, 0, 0, 0, 'Wendy Johnson', 'w.johnson@nelsonjameson.com', '65.73.230.242', '82af9f32d279aa16866dde940ca85a48', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Nelson Jameson Inc -cus-', 'I just registered one of my people for the Hazwoper 40 hour is Pittsburgh in May. What is the site address? I need to make hotel reservations for him. Thx ', '<div class=\'ca\'><div class=\'info_box\'><i>I just registered one of my people for the Hazwoper 40 hour is Pittsburgh in May. What is the site address? I need to make hotel reservations for him. Thx </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1709918088344--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709918088_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Wendy Johnson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1709918088344--><><!--begin:1709918102256--><div class=\'cv\'><span class=\'notranslate\'><b>Wendy Johnson<timestamp_1709918102_cv>:&nbsp;</b></span>Very good thank you for asking</div><!--end:1709918102256--><><!--begin:1709918174325--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709918174_co>:&nbsp;</b></span>I just sent out the class details email.  Do you receive it? The address is included in it.</div><!--end:1709918174325--><><!--begin:1709918192274--><div class=\'cv\'><span class=\'notranslate\'><b>Wendy Johnson<timestamp_1709918192_cv>:&nbsp;</b></span>I see the email that was sent now. Thank you </div><!--end:1709918192274--><><!--begin:1709918208140--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709918208_co>:&nbsp;</b></span>You are welcome!</div><!--end:1709918208140--><><!--begin:1709918216957--><div class=\'cv\'><span class=\'notranslate\'><b>Wendy Johnson<timestamp_1709918216_cv>:&nbsp;</b></span>Have a great day!</div><!--end:1709918216957--><><!--begin:1709918218502--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709918218_co>:&nbsp;</b></span>Is there anything else I can assit you with today?</div><!--end:1709918218502--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I just registered one of my people for the Hazwoper 40 hour is Pittsburgh in May. What is the site address? I need to make hotel reservations for him. Thx \r\nTiffany has joined the chat.\r\nTiffany: Hi, Wendy Johnson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nWendy Johnson: Very good thank you for asking\r\nTiffany: I just sent out the class details email.  Do you receive it? The address is included in it.\r\nWendy Johnson: I see the email that was sent now. Thank you \r\nTiffany: You are welcome!\r\nWendy Johnson: Have a great day!\r\nTiffany: Is there anything else I can assit you with today?\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('334557146CW', 1709918617, 1709918949, 2, 23, 6, 3, 0, 0, 0, 0, 3266, 0, 0, 0, 0, 'Mollie Sabo', 'molliesabo@kennedyjenks.com', '73.202.26.120', '11eee446d518574aa0fa6a35d1a18dc0', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Kennedy Jenks-cus-', 'I need to sign up for my in person 8 hour to complete my 40 hour training. I need to sign up for the Cal-OSHA one if I am in California, correct?', '<div class=\'ca\'><div class=\'info_box\'><i>I need to sign up for my in person 8 hour to complete my 40 hour training. I need to sign up for the Cal-OSHA one if I am in California, correct?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1709918619216--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709918619_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Mollie Sabo</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1709918619216--><><!--begin:1709918642897--><div class=\'cv\'><span class=\'notranslate\'><b>Mollie Sabo<timestamp_1709918644_cv>:&nbsp;</b></span>Hi Tiffany, I am doing well thanks for asking!</div><!--end:1709918642897--><><!--begin:1709918653699--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709918653_co>:&nbsp;</b></span>Yes but you do not place an order through the website</div><!--end:1709918653699--><><!--begin:1709918676873--><div class=\'cv\'><span class=\'notranslate\'><b>Mollie Sabo<timestamp_1709918678_cv>:&nbsp;</b></span>How should I go about registering?</div><!--end:1709918676873--><><!--begin:1709918705288--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709918705_co>:&nbsp;</b></span>To register you just email or call our office so we can register you at $0 as the hands-on class is included with your online course</div><!--end:1709918705288--><><!--begin:1709918726684--><div class=\'cv\'><span class=\'notranslate\'><b>Mollie Sabo<timestamp_1709918728_cv>:&nbsp;</b></span>Can you do that for me now?</div><!--end:1709918726684--><><!--begin:1709918750442--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709918750_co>:&nbsp;</b></span>Yes what date and location do you want to be listed for</div><!--end:1709918750442--><><!--begin:1709918795987--><div class=\'cv\'><span class=\'notranslate\'><b>Mollie Sabo<timestamp_1709918797_cv>:&nbsp;</b></span>Can you please register me for the San Jose class on May 3rd</div><!--end:1709918795987--><><!--begin:1709918837810--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709918837_co>:&nbsp;</b></span>I will get you on that list and send you an email once it is completed</div><!--end:1709918837810--><><!--begin:1709918847441--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709918847_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1709918847441--><><!--begin:1709918853802--><div class=\'cv\'><span class=\'notranslate\'><b>Mollie Sabo<timestamp_1709918855_cv>:&nbsp;</b></span>Great, thank you!</div><!--end:1709918853802--><><!--begin:1709918857218--><div class=\'cv\'><span class=\'notranslate\'><b>Mollie Sabo<timestamp_1709918858_cv>:&nbsp;</b></span>Nope that is it!</div><!--end:1709918857218--><><!--begin:1709918885447--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709918885_co>:&nbsp;</b></span>Have a great day!</div><!--end:1709918885447--><><!--begin:1709918893146--><div class=\'cv\'><span class=\'notranslate\'><b>Mollie Sabo<timestamp_1709918894_cv>:&nbsp;</b></span>You too!</div><!--end:1709918893146--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I need to sign up for my in person 8 hour to complete my 40 hour training. I need to sign up for the Cal-OSHA one if I am in California, correct?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Mollie Sabo!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMollie Sabo: Hi Tiffany, I am doing well thanks for asking!\r\nTiffany: Yes but you do not place an order through the website\r\nMollie Sabo: How should I go about registering?\r\nTiffany: To register you just email or call our office so we can register you at $0 as the hands-on class is included with your online course\r\nMollie Sabo: Can you do that for me now?\r\nTiffany: Yes what date and location do you want to be listed for\r\nMollie Sabo: Can you please register me for the San Jose class on May 3rd\r\nTiffany: I will get you on that list and send you an email once it is completed\r\nTiffany: Is there anything else I can assist you with today?\r\nMollie Sabo: Great, thank you!\r\nMollie Sabo: Nope that is it!\r\nTiffany: Have a great day!\r\nMollie Sabo: You too!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3345582245A', 1709919712, 1709919714, 2, 23, 23, 4, 0, 0, 0, 0, 246, 0, 0, 0, 0, 'David', 'ddufourontheroof9@gmail.com', '174.224.216.13', '178727316ac049a39c863040817517d5', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Yes-cus-', 'h2S certification not ye received in mail', '<div class=\'ca\'><div class=\'info_box\'><i>h2S certification not ye received in mail</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'h2S certification not ye received in mail\r\nTiffany has joined the chat.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('3345623514Y', 1709923844, 1709924217, 2, 23, 28, 8, 0, 0, 5, 0, 3276, 550, 0, 0, 0, 'Ken', 'kclark@VanirTG.com', '73.37.3.23', '097616eda984c0571bbd3d58ab4c00c4', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-VTG LLC-cus-', 'I purchased Qty 3 training modules.  Sales order SO13007.  I can\'t start them because it still shows \"Pending Approval\".  How long does this take for approval so I can start on the training.  Also, it says that the modules will be \"shipped\" to my business address.  How can I get the links sent to my email instead?', '<div class=\'ca\'><div class=\'info_box\'><i>I purchased Qty 3 training modules.  Sales order SO13007.  I can\'t start them because it still shows \"Pending Approval\".  How long does this take for approval so I can start on the training.  Also, it says that the modules will be \"shipped\" to my business address.  How can I get the links sent to my email instead?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1709923847400--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709923847_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ken</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1709923847400--><><!--begin:1709923876043--><div class=\'cv\'><span class=\'notranslate\'><b>Ken<timestamp_1709923877_cv>:&nbsp;</b></span>I&#39;m pretty good.  I just registered and tried to purchase some modules for training.</div><!--end:1709923876043--><><!--begin:1709923910049--><div class=\'cv\'><span class=\'notranslate\'><b>Ken<timestamp_1709923911_cv>:&nbsp;</b></span>Perhaps I did something wrong in the process.</div><!--end:1709923910049--><><!--begin:1709923973934--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709923973_co>:&nbsp;</b></span>I see the order but it looks like there was an error with it bring entered into our online training system.  I will work on getting it corrected now. Usually you will have access to the training right away even if the order is pending approval.   </div><!--end:1709923973934--><><!--begin:1709923986279--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709923986_co>:&nbsp;</b></span>You should get an email from our system once the error is corrected. </div><!--end:1709923986279--><><!--begin:1709924017729--><div class=\'cv\'><span class=\'notranslate\'><b>Ken<timestamp_1709924018_cv>:&nbsp;</b></span>Perfect.  Thank you very much.  Will I get the training links via email or will something actually be shipped to me?</div><!--end:1709924017729--><><!--begin:1709924049098--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709924048_co>:&nbsp;</b></span>Via email nothing will be shipped since they are all online courses.</div><!--end:1709924049098--><><!--begin:1709924122394--><div class=\'cv\'><span class=\'notranslate\'><b>Ken<timestamp_1709924123_cv>:&nbsp;</b></span>Thank you.  That&#39;s what I thought but was confused with the status.  I have used this system before at a previous job and it was always via email.  I think that is all for now.  Thank you Tiffany!</div><!--end:1709924122394--><><!--begin:1709924157383--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709924157_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1709924157383--><><!--begin:1709924164646--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1709924164_co>:&nbsp;</b></span>Is there anything else I can assis tyou with today?</div><!--end:1709924164646--><><!--begin:1709924188937--><div class=\'cv\'><span class=\'notranslate\'><b>Ken<timestamp_1709924190_cv>:&nbsp;</b></span>Thank you, No.  Have a great weekend.</div><!--end:1709924188937--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I purchased Qty 3 training modules.  Sales order SO13007.  I can\'t start them because it still shows \"Pending Approval\".  How long does this take for approval so I can start on the training.  Also, it says that the modules will be \"shipped\" to my business address.  How can I get the links sent to my email instead?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ken!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKen: I&#39;m pretty good.  I just registered and tried to purchase some modules for training.\r\nKen: Perhaps I did something wrong in the process.\r\nTiffany: I see the order but it looks like there was an error with it bring entered into our online training system.  I will work on getting it corrected now. Usually you will have access to the training right away even if the order is pending approval.   \r\nTiffany: You should get an email from our system once the error is corrected. \r\nKen: Perfect.  Thank you very much.  Will I get the training links via email or will something actually be shipped to me?\r\nTiffany: Via email nothing will be shipped since they are all online courses.\r\nKen: Thank you.  That&#39;s what I thought but was confused with the status.  I have used this system before at a previous job and it was always via email.  I think that is all for now.  Thank you Tiffany!\r\nTiffany: You are most welcome!\r\nTiffany: Is there anything else I can assis tyou with today?\r\nKen: Thank you, No.  Have a great weekend.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('334806588T3', 1710168074, 1710168718, 2, 23, 21, 2, 0, 0, 0, 0, 1986, 0, 0, 0, 0, 'Lou Greer', 'greer@navarro-inc.com', '65.114.207.18', 'e5761f08ac56f78417d7ec15a5056b0f', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Navarro R & E-cus-', 'Did the price for 40-hr HAZWOPER Online course just go up to $975 for one person?  I swear when I first pulled up your site it was $775', '<div class=\'ca\'><div class=\'info_box\'><i>Did the price for 40-hr HAZWOPER Online course just go up to $975 for one person?  I swear when I first pulled up your site it was $775</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710168076585--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710168076_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Lou Greer</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710168076585--><><!--begin:1710168096547--><div class=\'cv\'><span class=\'notranslate\'><b>Lou Greer<timestamp_1710168096_cv>:&nbsp;</b></span>Fine, hope you are too.</div><!--end:1710168096547--><><!--begin:1710168183180--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710168183_co>:&nbsp;</b></span>I am good thank you.  We have two online 40-Hour HAZWOPER course option.  The online standard course that includes the hands-on class is $975.  The online hybrid course that does not include the hands-on course is $775.</div><!--end:1710168183180--><><!--begin:1710168407263--><div class=\'cv\'><span class=\'notranslate\'><b>Lou Greer<timestamp_1710168407_cv>:&nbsp;</b></span>OK, thank you. But that&#39;s $300 higher than I paid last summer for the same thing.  Why the big jump in price?</div><!--end:1710168407263--><><!--begin:1710168548705--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710168548_co>:&nbsp;</b></span>This is the first price increase we have had in 5 years.  Our costs have increased overall so management made the increase as of the begining of 2024.  </div><!--end:1710168548705--><><!--begin:1710168712339--><div class=\'cv\'><span class=\'notranslate\'><b>Lou Greer<timestamp_1710168712_cv>:&nbsp;</b></span>My records show increases for the 40-hr course every year.</div><!--end:1710168712339--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Did the price for 40-hr HAZWOPER Online course just go up to $975 for one person?  I swear when I first pulled up your site it was $775\r\nTiffany has joined the chat.\r\nTiffany: Hi, Lou Greer!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nLou Greer: Fine, hope you are too.\r\nTiffany: I am good thank you.  We have two online 40-Hour HAZWOPER course option.  The online standard course that includes the hands-on class is $975.  The online hybrid course that does not include the hands-on course is $775.\r\nLou Greer: OK, thank you. But that&#39;s $300 higher than I paid last summer for the same thing.  Why the big jump in price?\r\nTiffany: This is the first price increase we have had in 5 years.  Our costs have increased overall so management made the increase as of the begining of 2024.  \r\nLou Greer: My records show increases for the 40-hr course every year.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3348116354C', 1710173122, 1710173723, 2, 23, 22, 5, 0, 0, 5, 0, 4787, 0, 0, 0, 0, 'Amy Holland', 'amy.holland@westonsolutions.com', '162.43.198.100', '9cec99513ccd50ef77cbd95cef6f20ff', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Weston Solutions-cus-', 'Good Morning - The price for this course says $775 then when I went to start the order process it is showing $868.', '<div class=\'ca\'><div class=\'info_box\'><i>Good Morning - The price for this course says $775 then when I went to start the order process it is showing $868.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710173124809--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710173124_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Amy Holland</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710173124809--><><!--begin:1710173189785--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710173189_co>:&nbsp;</b></span>When you select the payment option as credit card/paypal the price will change back to $775 the $868 price is the invoice price which is what the default payment option is.  </div><!--end:1710173189785--><><!--begin:1710173313393--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Holland<timestamp_1710173313_cv>:&nbsp;</b></span>Great. Interesting I chose the cc option and another employee&#39;s cc is showing. </div><!--end:1710173313393--><><!--begin:1710173333431--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Holland<timestamp_1710173333_cv>:&nbsp;</b></span>I&#39;ve only used my cc with Compliance.</div><!--end:1710173333431--><><!--begin:1710173373702--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710173373_co>:&nbsp;</b></span>That is strange</div><!--end:1710173373702--><><!--begin:1710173382278--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710173382_co>:&nbsp;</b></span>Is it Shelby Emerson?</div><!--end:1710173382278--><><!--begin:1710173391288--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Holland<timestamp_1710173391_cv>:&nbsp;</b></span><div style=\'padding: 5px; margin-bottom: 5px;\' class=\'\'><a tag=\'link\' href=\'https://cs-chatsupport.com/support/view.php?file=VLRmALzptbhY.png\' target=\'_blank\'><img src=\'https://cs-chatsupport.com/support/web/file_attach/VLRmALzptbhY.png\' style=\'max-width: 100%; max-height: 100%;\' border=0 class=\'round\'><br>VLRmALzptbhY.png</a></div> </div><!--end:1710173391288--><><!--begin:1710173436776--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Holland<timestamp_1710173436_cv>:&nbsp;</b></span>John Sontag&#39;s cc. Did he last register someone?</div><!--end:1710173436776--><><!--begin:1710173437854--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710173437_co>:&nbsp;</b></span>Thanks for that.  I will look into why this has happened</div><!--end:1710173437854--><><!--begin:1710173453311--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Holland<timestamp_1710173453_cv>:&nbsp;</b></span>Thanks!</div><!--end:1710173453311--><><!--begin:1710173471488--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710173471_co>:&nbsp;</b></span>Yes I show he paid for Shelbys dressout class. </div><!--end:1710173471488--><><!--begin:1710173503214--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710173503_co>:&nbsp;</b></span>I will need to talk with my manager as to why his cc info shows and remained on the account.</div><!--end:1710173503214--><><!--begin:1710173526158--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710173526_co>:&nbsp;</b></span>Can you please remove the payment info from the account?</div><!--end:1710173526158--><><!--begin:1710173527671--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Holland<timestamp_1710173527_cv>:&nbsp;</b></span>It does seems strange as I am logging into my account.</div><!--end:1710173527671--><><!--begin:1710173543777--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Holland<timestamp_1710173543_cv>:&nbsp;</b></span>Yes, I will delete. Ironically he asked me to book the person I am adding today.</div><!--end:1710173543777--><><!--begin:1710173581554--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Holland<timestamp_1710173581_cv>:&nbsp;</b></span>I tried to remove and it says &quot;an internal error has occurred.&quot;</div><!--end:1710173581554--><><!--begin:1710173610454--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710173610_co>:&nbsp;</b></span>That is ironic.  Okay thank you.  I will have my team get on this ASAP. </div><!--end:1710173610454--><><!--begin:1710173644422--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Holland<timestamp_1710173644_cv>:&nbsp;</b></span>Appreciate it. Let me know if there are any concerns. I won&#39;t save my card number to the site.</div><!--end:1710173644422--><><!--begin:1710173659423--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710173659_co>:&nbsp;</b></span>Understood!</div><!--end:1710173659423--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Good Morning - The price for this course says $775 then when I went to start the order process it is showing $868.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Amy Holland!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: When you select the payment option as credit card/paypal the price will change back to $775 the $868 price is the invoice price which is what the default payment option is.  \r\nAmy Holland: Great. Interesting I chose the cc option and another employee&#39;s cc is showing. \r\nAmy Holland: I&#39;ve only used my cc with Compliance.\r\nTiffany: That is strange\r\nTiffany: Is it Shelby Emerson?\r\nAmy Holland: VLRmALzptbhY.png \r\nAmy Holland: John Sontag&#39;s cc. Did he last register someone?\r\nTiffany: Thanks for that.  I will look into why this has happened\r\nAmy Holland: Thanks!\r\nTiffany: Yes I show he paid for Shelbys dressout class. \r\nTiffany: I will need to talk with my manager as to why his cc info shows and remained on the account.\r\nTiffany: Can you please remove the payment info from the account?\r\nAmy Holland: It does seems strange as I am logging into my account.\r\nAmy Holland: Yes, I will delete. Ironically he asked me to book the person I am adding today.\r\nAmy Holland: I tried to remove and it says &quot;an internal error has occurred.&quot;\r\nTiffany: That is ironic.  Okay thank you.  I will have my team get on this ASAP. \r\nAmy Holland: Appreciate it. Let me know if there are any concerns. I won&#39;t save my card number to the site.\r\nTiffany: Understood!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('33481170185', 1710173191, 1710173630, 2, 23, 24, 4, 0, 0, 0, 0, 2908, 0, 0, 0, 0, 'Jerry Ngo', 'jhngo@gsi-net.com', '23.124.194.15', '1d054bed9dd1c912c42bc8db421e2dff', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Existing Registration-cus-Company-_-GSI Environmental-cus-', 'How do i start my course', '<div class=\'ca\'><div class=\'info_box\'><i>How do i start my course</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710173195015--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710173194_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jerry Ngo</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710173195015--><><!--begin:1710173207438--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710173207_co>:&nbsp;</b></span>Do you have an order number?</div><!--end:1710173207438--><><!--begin:1710173217261--><div class=\'cv\'><span class=\'notranslate\'><b>Jerry Ngo<timestamp_1710173216_cv>:&nbsp;</b></span>Hi Tiffany, I am having trouble starting my OSHA 8 hr refresher</div><!--end:1710173217261--><><!--begin:1710173227856--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710173227_co>:&nbsp;</b></span>Do you have an order number?</div><!--end:1710173227856--><><!--begin:1710173231802--><div class=\'cv\'><span class=\'notranslate\'><b>Jerry Ngo<timestamp_1710173231_cv>:&nbsp;</b></span>(Order SO13031</div><!--end:1710173231802--><><!--begin:1710173269798--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710173269_co>:&nbsp;</b></span>I have just resent the course invite email to you</div><!--end:1710173269798--><><!--begin:1710173302625--><div class=\'cv\'><span class=\'notranslate\'><b>Jerry Ngo<timestamp_1710173302_cv>:&nbsp;</b></span>thank you, let me try </div><!--end:1710173302625--><><!--begin:1710173309690--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710173309_co>:&nbsp;</b></span>You will need to accept the invite and finish setting up your online training account which is different then the online purchasing account you created you purchase the training.  </div><!--end:1710173309690--><><!--begin:1710173324450--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710173324_co>:&nbsp;</b></span>The password created can be the same for both sites if you want</div><!--end:1710173324450--><><!--begin:1710173410156--><div class=\'cv\'><span class=\'notranslate\'><b>Jerry Ngo<timestamp_1710173409_cv>:&nbsp;</b></span>thank you it works now</div><!--end:1710173410156--><><!--begin:1710173413279--><div class=\'cv\'><span class=\'notranslate\'><b>Jerry Ngo<timestamp_1710173412_cv>:&nbsp;</b></span>i have no more questions</div><!--end:1710173413279--><><!--begin:1710173414842--><div class=\'cv\'><span class=\'notranslate\'><b>Jerry Ngo<timestamp_1710173414_cv>:&nbsp;</b></span>have a good day</div><!--end:1710173414842--><><!--begin:1710173447256--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710173447_co>:&nbsp;</b></span>You as well!</div><!--end:1710173447256--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'How do i start my course\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jerry Ngo!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Do you have an order number?\r\nJerry Ngo: Hi Tiffany, I am having trouble starting my OSHA 8 hr refresher\r\nTiffany: Do you have an order number?\r\nJerry Ngo: (Order SO13031\r\nTiffany: I have just resent the course invite email to you\r\nJerry Ngo: thank you, let me try \r\nTiffany: You will need to accept the invite and finish setting up your online training account which is different then the online purchasing account you created you purchase the training.  \r\nTiffany: The password created can be the same for both sites if you want\r\nJerry Ngo: thank you it works now\r\nJerry Ngo: i have no more questions\r\nJerry Ngo: have a good day\r\nTiffany: You as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('33481238528', 1710173878, 1710175412, 2, 23, 28, 7, 0, 0, 5, 1, 5194, 0, 0, 0, 0, 'Amy Holland', 'amy.holland@westonsolutions.com', '162.43.198.100', '9cec99513ccd50ef77cbd95cef6f20ff', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Weston-cus-', 'It now is telling me my card is fraudulent.\r\n\r\n\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>It now is telling me my card is fraudulent.\r\n\r\n\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710173882174--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710173882_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Amy Holland</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710173882174--><><!--begin:1710173899403--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Holland<timestamp_1710173899_cv>:&nbsp;</b></span><div style=\'padding: 5px; margin-bottom: 5px;\' class=\'\'><a tag=\'link\' href=\'https://cs-chatsupport.com/support/view.php?file=V2hMeu28UnT6.png\' target=\'_blank\'><img src=\'https://cs-chatsupport.com/support/web/file_attach/V2hMeu28UnT6.png\' style=\'max-width: 100%; max-height: 100%;\' border=0 class=\'round\'><br>V2hMeu28UnT6.png</a></div> </div><!--end:1710173899403--><><!--begin:1710173901435--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Holland<timestamp_1710173901_cv>:&nbsp;</b></span>Tiffany - it is now saying my cc is fraudulent.</div><!--end:1710173901435--><><!--begin:1710173972240--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710173972_co>:&nbsp;</b></span>Thanks again for the snip</div><!--end:1710173972240--><><!--begin:1710174011737--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Holland<timestamp_1710174011_cv>:&nbsp;</b></span>No problem. </div><!--end:1710174011737--><><!--begin:1710174021851--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710174021_co>:&nbsp;</b></span>I will have my team look into this as well.  </div><!--end:1710174021851--><><!--begin:1710174043138--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710174042_co>:&nbsp;</b></span>Do you know if maybe the bank/credit card company flagged this charge?</div><!--end:1710174043138--><><!--begin:1710174046451--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Holland<timestamp_1710174046_cv>:&nbsp;</b></span>I will wait to hear from you. I know they want her to get started.</div><!--end:1710174046451--><><!--begin:1710174058705--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Holland<timestamp_1710174058_cv>:&nbsp;</b></span>I will contact my accounts payable team now.</div><!--end:1710174058705--><><!--begin:1710174142202--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710174142_co>:&nbsp;</b></span>Great that way we can make sure where this error occured.  </div><!--end:1710174142202--><><!--begin:1710174443195--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Holland<timestamp_1710174443_cv>:&nbsp;</b></span>I will email you when I hear back.</div><!--end:1710174443195--><><!--begin:1710174493433--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710174493_co>:&nbsp;</b></span>Great thank you!  I have submitted all the info to my team so they should be looking into it or getting the right people on the job.</div><!--end:1710174493433--><><!--begin:1710174504058--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710174503_co>:&nbsp;</b></span>I will also reach out once I hear anything</div><!--end:1710174504058--><><!--begin:1710174511334--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Holland<timestamp_1710174511_cv>:&nbsp;</b></span>Thank you!</div><!--end:1710174511334--><><!--begin:1710174528881--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710174528_co>:&nbsp;</b></span>You are welcome!</div><!--end:1710174528881--><><!--begin:1710174538169--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710174538_co>:&nbsp;</b></span>I am sorry about all these issues</div><!--end:1710174538169--><><!--begin:1710174600650--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Holland<timestamp_1710174600_cv>:&nbsp;</b></span>That&#39;s okay. It happens. </div><!--end:1710174600650--><><!--begin:1710174785490--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710174785_co>:&nbsp;</b></span>Do you want me to try and place the order on my side for you so the student can get started ASAP?</div><!--end:1710174785490--><><!--begin:1710174943120--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Holland<timestamp_1710174943_cv>:&nbsp;</b></span>Let me see what AP says about my card in case there is an issue with it. </div><!--end:1710174943120--><><!--begin:1710174975013--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Holland<timestamp_1710174975_cv>:&nbsp;</b></span>If everything is okay on my end, then that would work well.</div><!--end:1710174975013--><><!--begin:1710175023916--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710175023_co>:&nbsp;</b></span>Great!  I will watch for your email and we can go from there.  Is there anything else I can assist you with at this time?</div><!--end:1710175023916--><><!--begin:1710175393521--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Holland<timestamp_1710175393_cv>:&nbsp;</b></span>Not right now. Thanks.</div><!--end:1710175393521--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'It now is telling me my card is fraudulent.\r\n\r\n\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Amy Holland!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAmy Holland: V2hMeu28UnT6.png \r\nAmy Holland: Tiffany - it is now saying my cc is fraudulent.\r\nTiffany: Thanks again for the snip\r\nAmy Holland: No problem. \r\nTiffany: I will have my team look into this as well.  \r\nTiffany: Do you know if maybe the bank/credit card company flagged this charge?\r\nAmy Holland: I will wait to hear from you. I know they want her to get started.\r\nAmy Holland: I will contact my accounts payable team now.\r\nTiffany: Great that way we can make sure where this error occured.  \r\nAmy Holland: I will email you when I hear back.\r\nTiffany: Great thank you!  I have submitted all the info to my team so they should be looking into it or getting the right people on the job.\r\nTiffany: I will also reach out once I hear anything\r\nAmy Holland: Thank you!\r\nTiffany: You are welcome!\r\nTiffany: I am sorry about all these issues\r\nAmy Holland: That&#39;s okay. It happens. \r\nTiffany: Do you want me to try and place the order on my side for you so the student can get started ASAP?\r\nAmy Holland: Let me see what AP says about my card in case there is an issue with it. \r\nAmy Holland: If everything is okay on my end, then that would work well.\r\nTiffany: Great!  I will watch for your email and we can go from there.  Is there anything else I can assist you with at this time?\r\nAmy Holland: Not right now. Thanks.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('334814162BY', 1710175652, 1710176364, 2, 23, 25, 7, 0, 0, 5, 0, 5928, 553, 0, 0, 0, 'Ken Clark', 'kclark@vanirtg.com', '73.37.3.23', 'bf86a895798be2a9b711869055b15d4d', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-VTG LLC-cus-', 'Why is my training status still Pending Approval?', '<div class=\'ca\'><div class=\'info_box\'><i>Why is my training status still Pending Approval?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710175655511--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710175655_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ken Clark</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710175655511--><><!--begin:1710175697924--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710175697_co>:&nbsp;</b></span>One moment while I look at your order</div><!--end:1710175697924--><><!--begin:1710175716472--><div class=\'cv\'><span class=\'notranslate\'><b>Ken Clark<timestamp_1710175720_cv>:&nbsp;</b></span>I am doing well, thank you Tiffany.  I chatted with you last week about my new registration and the fact that I can&#39;t access the modules because my status is pending approval. That is still the case.</div><!--end:1710175716472--><><!--begin:1710175802933--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710175802_co>:&nbsp;</b></span>Aww yes I remember I have have been working on your order and my team had an issue importing it into our online system.  </div><!--end:1710175802933--><><!--begin:1710175841768--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710175841_co>:&nbsp;</b></span>I have corrected the error and ask my team to resumbit the order</div><!--end:1710175841768--><><!--begin:1710175869905--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710175869_co>:&nbsp;</b></span>So it should be imported today sometime</div><!--end:1710175869905--><><!--begin:1710175902835--><div class=\'cv\'><span class=\'notranslate\'><b>Ken Clark<timestamp_1710175907_cv>:&nbsp;</b></span>Thank you.  Last week when we chatted, I attempted to send the chat record to my work email.  That didn&#39;t work either.  Is there a reason for that ?  Is my email possibly entered incorrectly?</div><!--end:1710175902835--><><!--begin:1710175911670--><div class=\'cv\'><span class=\'notranslate\'><b>Ken Clark<timestamp_1710175916_cv>:&nbsp;</b></span><a href=\'mailto:kclark@vanirtg.com\' target=\'_blank\' rel=\'noopener noreferrer\'>kclark@vanirtg.com</a></div><!--end:1710175911670--><><!--begin:1710175976759--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710175976_co>:&nbsp;</b></span>That is what I show for this chat </div><!--end:1710175976759--><><!--begin:1710176034737--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710176034_co>:&nbsp;</b></span>I can send you both transcripts if needed to your email.  But they should be send automatically so maybe your work email is blocking the sites email from coming through.  </div><!--end:1710176034737--><><!--begin:1710176074294--><div class=\'cv\'><span class=\'notranslate\'><b>Ken Clark<timestamp_1710176078_cv>:&nbsp;</b></span>Okay, that is the correct email then.  I checked the &quot;junk&quot; folder and it isn&#39;t there.</div><!--end:1710176074294--><><!--begin:1710176107480--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710176107_co>:&nbsp;</b></span>Okay I will email you both transcrpits once we conclude of chat today.  </div><!--end:1710176107480--><><!--begin:1710176128168--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710176128_co>:&nbsp;</b></span>Once the order issue has been resolved I can email or call you so you know right away.</div><!--end:1710176128168--><><!--begin:1710176134822--><div class=\'cv\'><span class=\'notranslate\'><b>Ken Clark<timestamp_1710176139_cv>:&nbsp;</b></span>I just tried sending it to my personal email and it did work.  <a href=\'mailto:fan4de3@comcast.net\' target=\'_blank\' rel=\'noopener noreferrer\'>fan4de3@comcast.net</a></div><!--end:1710176134822--><><!--begin:1710176162384--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710176162_co>:&nbsp;</b></span>Okay great news! So it must be a firewall situation.  </div><!--end:1710176162384--><><!--begin:1710176199750--><div class=\'cv\'><span class=\'notranslate\'><b>Ken Clark<timestamp_1710176204_cv>:&nbsp;</b></span>The phone listed on my registration is the business office.  My work phone is <a href=\'tel:3604725338\' target=\'_blank\' rel=\'noopener noreferrer\'>360-472-5338</a></div><!--end:1710176199750--><><!--begin:1710176227440--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710176227_co>:&nbsp;</b></span>Do you want me to send you our previous chat transcript to your personal email address as well?  Thank you for the information</div><!--end:1710176227440--><><!--begin:1710176247110--><div class=\'cv\'><span class=\'notranslate\'><b>Ken Clark<timestamp_1710176251_cv>:&nbsp;</b></span>If you could, that would be great.Thank you Tiffany for you assistance and I hope that you have a great day.</div><!--end:1710176247110--><><!--begin:1710176298401--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710176298_co>:&nbsp;</b></span>Of course! You are most welcome and I apologize again for the error.  We have recently changed systems so we are still working out some bugs.  </div><!--end:1710176298401--><><!--begin:1710176318932--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710176318_co>:&nbsp;</b></span>I hope you have a great rest of your day as well!!</div><!--end:1710176318932--><><!--begin:1710176316325--><div class=\'cv\'><span class=\'notranslate\'><b>Ken Clark<timestamp_1710176320_cv>:&nbsp;</b></span>Understood.  Thank you.</div><!--end:1710176316325--><><!--begin:1710176361907--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710176361_co>:&nbsp;</b></span>You are welcome! I will reach out once I hear back from my team.  Talk to you soon!</div><!--end:1710176361907--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Why is my training status still Pending Approval?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ken Clark!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: One moment while I look at your order\r\nKen Clark: I am doing well, thank you Tiffany.  I chatted with you last week about my new registration and the fact that I can&#39;t access the modules because my status is pending approval. That is still the case.\r\nTiffany: Aww yes I remember I have have been working on your order and my team had an issue importing it into our online system.  \r\nTiffany: I have corrected the error and ask my team to resumbit the order\r\nTiffany: So it should be imported today sometime\r\nKen Clark: Thank you.  Last week when we chatted, I attempted to send the chat record to my work email.  That didn&#39;t work either.  Is there a reason for that ?  Is my email possibly entered incorrectly?\r\nKen Clark: mailto:kclark@vanirtg.com\r\nTiffany: That is what I show for this chat \r\nTiffany: I can send you both transcripts if needed to your email.  But they should be send automatically so maybe your work email is blocking the sites email from coming through.  \r\nKen Clark: Okay, that is the correct email then.  I checked the &quot;junk&quot; folder and it isn&#39;t there.\r\nTiffany: Okay I will email you both transcrpits once we conclude of chat today.  \r\nTiffany: Once the order issue has been resolved I can email or call you so you know right away.\r\nKen Clark: I just tried sending it to my personal email and it did work.  mailto:fan4de3@comcast.net\r\nTiffany: Okay great news! So it must be a firewall situation.  \r\nKen Clark: The phone listed on my registration is the business office.  My work phone is tel:3604725338\r\nTiffany: Do you want me to send you our previous chat transcript to your personal email address as well?  Thank you for the information\r\nKen Clark: If you could, that would be great.Thank you Tiffany for you assistance and I hope that you have a great day.\r\nTiffany: Of course! You are most welcome and I apologize again for the error.  We have recently changed systems so we are still working out some bugs.  \r\nTiffany: I hope you have a great rest of your day as well!!\r\nKen Clark: Understood.  Thank you.\r\nTiffany: You are welcome! I will reach out once I hear back from my team.  Talk to you soon!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('334828664T8', 1710190154, 1710190549, 2, 23, 25, 5, 0, 0, 0, 0, 4882, 0, 0, 0, 0, 'Eric', 'jordannicolecain@gmail.com', '159.238.36.42', '609e5f71a0b0e4bd1e6e0df6296a6357', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-NA-cus-', 'Can anyone take the HAZWOPER 40 class? or do i need to be with an organization already?\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>Can anyone take the HAZWOPER 40 class? or do i need to be with an organization already?\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710190157280--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710190157_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Eric</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710190157280--><><!--begin:1710190172153--><div class=\'cv\'><span class=\'notranslate\'><b>Eric<timestamp_1710190172_cv>:&nbsp;</b></span>Can anyone take the HAZWOPER 40 class? or do i need to be with an organization already?</div><!--end:1710190172153--><><!--begin:1710190173304--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710190173_co>:&nbsp;</b></span>You can take it as an independent student</div><!--end:1710190173304--><><!--begin:1710190179288--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710190179_co>:&nbsp;</b></span>You can take it as an independent student</div><!--end:1710190179288--><><!--begin:1710190216854--><div class=\'cv\'><span class=\'notranslate\'><b>Eric<timestamp_1710190216_cv>:&nbsp;</b></span>do classes still continue if only one student goes or do you guys need multiple students for the class to continue?</div><!--end:1710190216854--><><!--begin:1710190242361--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710190242_co>:&nbsp;</b></span>We do need to have enough regsitrations in a seminar class before we can confirm it.</div><!--end:1710190242361--><><!--begin:1710190244889--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710190244_co>:&nbsp;</b></span>If you want to use the gmail email address I will need to set up your account on my end to start so you have access to purchase the training.</div><!--end:1710190244889--><><!--begin:1710190315006--><div class=\'cv\'><span class=\'notranslate\'><b>Eric<timestamp_1710190315_cv>:&nbsp;</b></span>is there a way to know if there will be enough students or when would i be notified if there isnt?</div><!--end:1710190315006--><><!--begin:1710190369696--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710190369_co>:&nbsp;</b></span>What class are you interested in registering for and I can look now</div><!--end:1710190369696--><><!--begin:1710190372179--><div class=\'cv\'><span class=\'notranslate\'><b>Eric<timestamp_1710190372_cv>:&nbsp;</b></span>Im looking to possibly do the one in Denver on april 16th </div><!--end:1710190372179--><><!--begin:1710190383026--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710190382_co>:&nbsp;</b></span>Got it</div><!--end:1710190383026--><><!--begin:1710190405649--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710190405_co>:&nbsp;</b></span>It is looking good</div><!--end:1710190405649--><><!--begin:1710190420641--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710190420_co>:&nbsp;</b></span>We very rarely cancel our Denver location</div><!--end:1710190420641--><><!--begin:1710190457817--><div class=\'cv\'><span class=\'notranslate\'><b>Eric<timestamp_1710190457_cv>:&nbsp;</b></span>ok thank you for the info, thats all i needed</div><!--end:1710190457817--><><!--begin:1710190487291--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710190487_co>:&nbsp;</b></span>Would you like me to send you an email to set up an account to make your purchase?</div><!--end:1710190487291--><><!--begin:1710190508270--><div class=\'cv\'><span class=\'notranslate\'><b>Eric<timestamp_1710190508_cv>:&nbsp;</b></span>no need to i will get it when im ready to register</div><!--end:1710190508270--><><!--begin:1710190519209--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710190519_co>:&nbsp;</b></span>Understood.</div><!--end:1710190519209--><><!--begin:1710190527998--><div class=\'cv\'><span class=\'notranslate\'><b>Eric<timestamp_1710190528_cv>:&nbsp;</b></span>thank you have a great day </div><!--end:1710190527998--><><!--begin:1710190528379--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710190528_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1710190528379--><><!--begin:1710190534018--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710190533_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1710190534018--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Can anyone take the HAZWOPER 40 class? or do i need to be with an organization already?\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Eric!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nEric: Can anyone take the HAZWOPER 40 class? or do i need to be with an organization already?\r\nTiffany: You can take it as an independent student\r\nTiffany: You can take it as an independent student\r\nEric: do classes still continue if only one student goes or do you guys need multiple students for the class to continue?\r\nTiffany: We do need to have enough regsitrations in a seminar class before we can confirm it.\r\nTiffany: If you want to use the gmail email address I will need to set up your account on my end to start so you have access to purchase the training.\r\nEric: is there a way to know if there will be enough students or when would i be notified if there isnt?\r\nTiffany: What class are you interested in registering for and I can look now\r\nEric: Im looking to possibly do the one in Denver on april 16th \r\nTiffany: Got it\r\nTiffany: It is looking good\r\nTiffany: We very rarely cancel our Denver location\r\nEric: ok thank you for the info, thats all i needed\r\nTiffany: Would you like me to send you an email to set up an account to make your purchase?\r\nEric: no need to i will get it when im ready to register\r\nTiffany: Understood.\r\nEric: thank you have a great day \r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('33489627799', 1710257767, 1710258271, 2, 23, 25, 2, 0, 0, 0, 1, 1205, 0, 0, 0, 0, 'Paula Camacho', 'paula.camacho@ckssolution.com', '47.146.199.13', '4b4f4e1c1b4e6679e2296c80ac95a44f', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-CKS-cus-', 'does the DOT HAZMAT Transportation & Security Awareness certificate expire?', '<div class=\'ca\'><div class=\'info_box\'><i>does the DOT HAZMAT Transportation & Security Awareness certificate expire?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710257769838--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710257769_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Paula Camacho</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710257769838--><><!--begin:1710257815791--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710257815_co>:&nbsp;</b></span>The DOT HAZMAT certification needs to be recertified every 3 years.  </div><!--end:1710257815791--><><!--begin:1710257977995--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710257977_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1710257977995--><><!--begin:1710258267504--><div class=\'cv\'><span class=\'notranslate\'><b>Paula Camacho<timestamp_1710258267_cv>:&nbsp;</b></span>thank you, have a good day</div><!--end:1710258267504--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'does the DOT HAZMAT Transportation & Security Awareness certificate expire?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Paula Camacho!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: The DOT HAZMAT certification needs to be recertified every 3 years.  \r\nTiffany: Is there anything else I can assist you with today?\r\nPaula Camacho: thank you, have a good day\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('334904678WR', 1710266167, 1710266400, 2, 23, 24, 3, 0, 0, 4, 0, 2538, 0, 0, 0, 0, 'Amy Velasquez', 'avelasquez@rwater.com', '32.223.231.32', 'a6231bc490ccada8ea12111e28be3cbc', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Existing Registration-cus-Company-_-RWA-cus-', 'Hi,  can you tell me what the class hours for the 24-hr hazwoper class in March at Windsor Locks, CT are?', '<div class=\'ca\'><div class=\'info_box\'><i>Hi,  can you tell me what the class hours for the 24-hr hazwoper class in March at Windsor Locks, CT are?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710266168915--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710266168_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Amy Velasquez</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710266168915--><><!--begin:1710266184337--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Velasquez<timestamp_1710266184_cv>:&nbsp;</b></span>Good thanks.</div><!--end:1710266184337--><><!--begin:1710266234014--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710266233_co>:&nbsp;</b></span>Tuesday and Wednesday are 10 hour days 8-6 and Thursday is a half day 8- approximately 12 depending on when the student tests out</div><!--end:1710266234014--><><!--begin:1710266269254--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710266269_co>:&nbsp;</b></span>Thursday is 8am to approximately 12pm depending on when the student tests out</div><!--end:1710266269254--><><!--begin:1710266287279--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Velasquez<timestamp_1710266287_cv>:&nbsp;</b></span>Doesn&#39;t the class start on 3/25?</div><!--end:1710266287279--><><!--begin:1710266303466--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Velasquez<timestamp_1710266303_cv>:&nbsp;</b></span>A Monday?</div><!--end:1710266303466--><><!--begin:1710266340726--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710266340_co>:&nbsp;</b></span>Oh my mistake you are correct that week is a bit different since Good Friday is on 03/29</div><!--end:1710266340726--><><!--begin:1710266356512--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710266356_co>:&nbsp;</b></span>So Monday and Tuesday are 10 hour days 8-6 and </div><!--end:1710266356512--><><!--begin:1710266382997--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710266382_co>:&nbsp;</b></span>Wednesday will be the last day from 8am to approximately 12pm depending on when the student tests out</div><!--end:1710266382997--><><!--begin:1710266393209--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Velasquez<timestamp_1710266393_cv>:&nbsp;</b></span>Ok, thank you.</div><!--end:1710266393209--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hi,  can you tell me what the class hours for the 24-hr hazwoper class in March at Windsor Locks, CT are?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Amy Velasquez!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAmy Velasquez: Good thanks.\r\nTiffany: Tuesday and Wednesday are 10 hour days 8-6 and Thursday is a half day 8- approximately 12 depending on when the student tests out\r\nTiffany: Thursday is 8am to approximately 12pm depending on when the student tests out\r\nAmy Velasquez: Doesn&#39;t the class start on 3/25?\r\nAmy Velasquez: A Monday?\r\nTiffany: Oh my mistake you are correct that week is a bit different since Good Friday is on 03/29\r\nTiffany: So Monday and Tuesday are 10 hour days 8-6 and \r\nTiffany: Wednesday will be the last day from 8am to approximately 12pm depending on when the student tests out\r\nAmy Velasquez: Ok, thank you.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('334970470ZH', 1710331951, 1710332279, 1, 23, 15, 6, 0, 0, 5, 0, 2024, 0, 0, 0, 0, 'George Wheeler', 'buddy.wheeler@aclaritywater.com', '73.31.143.78', 'f2e679f49eac905d6c83df69b14a54b2', 'From-_-Automatic Chat Invite-cus-Question Type:-_-Course Not Working as Expected-cus-Company-_-Aclarity Water-cus-Online Course-_-Hazwoper 24-cus-', 'I am unable to sign into the course that I purchased.', '<div class=\'ca\'><div class=\'info_box\'><i>I am unable to sign into the course that I purchased.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710331953071--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710331952_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>George Wheeler</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710331953071--><><!--begin:1710331989579--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710331989_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1710331989579--><><!--begin:1710332041485--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710332041_co>:&nbsp;</b></span>The 24-Hour HAZWOPER course?</div><!--end:1710332041485--><><!--begin:1710332054508--><div class=\'cv\'><span class=\'notranslate\'><b>George Wheeler<timestamp_1710332053_cv>:&nbsp;</b></span>Yes</div><!--end:1710332054508--><><!--begin:1710332110949--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710332110_co>:&nbsp;</b></span>I resent the course email to you did you receive that?</div><!--end:1710332110949--><><!--begin:1710332139574--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710332139_co>:&nbsp;</b></span>Or you can directly log into your account using the below link: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1710332139574--><><!--begin:1710332217942--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710332217_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1710332217942--><><!--begin:1710332275300--><div class=\'cv\'><span class=\'notranslate\'><b>George Wheeler<timestamp_1710332274_cv>:&nbsp;</b></span>No. Thank you very much</div><!--end:1710332275300--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am unable to sign into the course that I purchased.\r\nTiffany has joined the chat.\r\nTiffany: Hi, George Wheeler!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: One moment while I look you up please\r\nTiffany: The 24-Hour HAZWOPER course?\r\nGeorge Wheeler: Yes\r\nTiffany: I resent the course email to you did you receive that?\r\nTiffany: Or you can directly log into your account using the below link: https://csregsonline.com/\r\nTiffany: Is there anything else I can assist you with today?\r\nGeorge Wheeler: No. Thank you very much\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('335063378BQ', 1710424849, 1710425008, 1, 23, 6, 2, 0, 0, 0, 0, 2694, 0, 0, 0, 0, 'Sheryl', 'sbrown@plasticoid.com', '50.249.7.105', '59dc5f916881807a0446d7e377d33842', 'From-_-Automatic Chat Invite-cus-Question Type:-_-Computer/Network Issues-cus-Company-_-The Plasticoid Company-cus-Online Course-_-DOT Drug & Alcohol-cus-', 'I am trying to order the DOT DOT Drug & Alcohol reasonable suspicion online training.  I can get the class and purchase but, it doesn\'t give me a place for the persons name that is taking the class.', '<div class=\'ca\'><div class=\'info_box\'><i>I am trying to order the DOT DOT Drug & Alcohol reasonable suspicion online training.  I can get the class and purchase but, it doesn\'t give me a place for the persons name that is taking the class.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710424852085--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710424851_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sheryl</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710424852085--><><!--begin:1710424865611--><div class=\'cv\'><span class=\'notranslate\'><b>Sheryl<timestamp_1710424865_cv>:&nbsp;</b></span>Good. Thank you</div><!--end:1710424865611--><><!--begin:1710424943225--><div class=\'cv\'><span class=\'notranslate\'><b>Sheryl<timestamp_1710424943_cv>:&nbsp;</b></span>I do not want to continue to paying for this class if the person who is taking the class is not listed. Can you help with this&gt;</div><!--end:1710424943225--><><!--begin:1710424945256--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710424945_co>:&nbsp;</b></span>Once the course is purchased you will get an email to set up an account for yourself as a group manager and then will be able to assign the seat to the student</div><!--end:1710424945256--><><!--begin:1710424956926--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710424956_co>:&nbsp;</b></span>Once the course is purchased you will get an email to set up an account for yourself as a group manager and then will be able to assign the seat to the student</div><!--end:1710424956926--><><!--begin:1710424963730--><div class=\'cv\'><span class=\'notranslate\'><b>Sheryl<timestamp_1710424963_cv>:&nbsp;</b></span>Great!  Thank you for your help</div><!--end:1710424963730--><><!--begin:1710424970403--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710424970_co>:&nbsp;</b></span>Of course!</div><!--end:1710424970403--><><!--begin:1710424980230--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710424980_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1710424980230--><><!--begin:1710424996993--><div class=\'cv\'><span class=\'notranslate\'><b>Sheryl<timestamp_1710424997_cv>:&nbsp;</b></span>Not at this time. Hope you have a great day.</div><!--end:1710424996993--><><!--begin:1710425004887--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710425004_co>:&nbsp;</b></span>You as well!</div><!--end:1710425004887--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am trying to order the DOT DOT Drug & Alcohol reasonable suspicion online training.  I can get the class and purchase but, it doesn\'t give me a place for the persons name that is taking the class.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Sheryl!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSheryl: Good. Thank you\r\nSheryl: I do not want to continue to paying for this class if the person who is taking the class is not listed. Can you help with this&gt;\r\nTiffany: Once the course is purchased you will get an email to set up an account for yourself as a group manager and then will be able to assign the seat to the student\r\nTiffany: Once the course is purchased you will get an email to set up an account for yourself as a group manager and then will be able to assign the seat to the student\r\nSheryl: Great!  Thank you for your help\r\nTiffany: Of course!\r\nTiffany: Is there anything else I can assist you with today?\r\nSheryl: Not at this time. Hope you have a great day.\r\nTiffany: You as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('335066838H5', 1710428328, 1710429784, 2, 23, 23, 4, 0, 0, 0, 0, 3782, 0, 0, 0, 0, 'dale', 'dneidigh@sabic.com', '208.89.225.33', '1baeb011f696bbe57ef821248366c05d', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-sabic-cus-', 'where is physical training site?', '<div class=\'ca\'><div class=\'info_box\'><i>where is physical training site?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710428332307--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710428332_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>dale</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710428332307--><><!--begin:1710428345276--><div class=\'cv\'><span class=\'notranslate\'><b>dale<timestamp_1710428345_cv>:&nbsp;</b></span>well, yourself?</div><!--end:1710428345276--><><!--begin:1710428358251--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710428358_co>:&nbsp;</b></span>Good thank you</div><!--end:1710428358251--><><!--begin:1710428368224--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710428368_co>:&nbsp;</b></span>What location are you looking at?</div><!--end:1710428368224--><><!--begin:1710428399289--><div class=\'cv\'><span class=\'notranslate\'><b>dale<timestamp_1710428399_cv>:&nbsp;</b></span>i am in texas.  is this training in CO?</div><!--end:1710428399289--><><!--begin:1710428419784--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710428419_co>:&nbsp;</b></span>We have several locations across the US.</div><!--end:1710428419784--><><!--begin:1710428421740--><div class=\'cv\'><span class=\'notranslate\'><b>dale<timestamp_1710428421_cv>:&nbsp;</b></span>i can travel to CO if need be.</div><!--end:1710428421740--><><!--begin:1710428432386--><div class=\'cv\'><span class=\'notranslate\'><b>dale<timestamp_1710428432_cv>:&nbsp;</b></span>one in CO?</div><!--end:1710428432386--><><!--begin:1710428462987--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710428462_co>:&nbsp;</b></span>Yes we have a location in Denver and Colorado Springs. <br> What training course are you interested in completing?</div><!--end:1710428462987--><><!--begin:1710428492277--><div class=\'cv\'><span class=\'notranslate\'><b>dale<timestamp_1710428492_cv>:&nbsp;</b></span>Level 3 emergency response</div><!--end:1710428492277--><><!--begin:1710428544467--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710428544_co>:&nbsp;</b></span>To view all scheduled dates and locations please see our webpage using the below link: <a href=\'https://www.csregs.com/Emergency-Response-Technician-Training-Level-3\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.csregs.com/Emergency-Response-Technician-Training-Level-3</a></div><!--end:1710428544467--><><!--begin:1710428559800--><div class=\'cv\'><span class=\'notranslate\'><b>dale<timestamp_1710428559_cv>:&nbsp;</b></span>ok  thx</div><!--end:1710428559800--><><!--begin:1710428574272--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710428574_co>:&nbsp;</b></span>Then select the training preference as Seminar (Instructor-Led)</div><!--end:1710428574272--><><!--begin:1710429027297--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710429027_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1710429027297--><><!--begin:1710429319289--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710429319_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1710429319289--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'where is physical training site?\r\nTiffany has joined the chat.\r\nTiffany: Hi, dale!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\ndale: well, yourself?\r\nTiffany: Good thank you\r\nTiffany: What location are you looking at?\r\ndale: i am in texas.  is this training in CO?\r\nTiffany: We have several locations across the US.\r\ndale: i can travel to CO if need be.\r\ndale: one in CO?\r\nTiffany: Yes we have a location in Denver and Colorado Springs.  What training course are you interested in completing?\r\ndale: Level 3 emergency response\r\nTiffany: To view all scheduled dates and locations please see our webpage using the below link: https://www.csregs.com/Emergency-Response-Technician-Training-Level-3\r\ndale: ok  thx\r\nTiffany: Then select the training preference as Seminar (Instructor-Led)\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('335067523K4', 1710429017, 1710429314, 2, 23, 29, 8, 0, 0, 5, 0, 2662, 0, 0, 0, 0, 'Arthur Henderson', 'awhenderson@usgs.gov', '130.11.34.247', '27b63908504f788f5625f815c595d826', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-United States Geological Survey-cus-', 'May I get an extension on my training?', '<div class=\'ca\'><div class=\'info_box\'><i>May I get an extension on my training?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710429019927--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710429019_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Arthur Henderson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710429019927--><><!--begin:1710429050880--><div class=\'cv\'><span class=\'notranslate\'><b>Arthur Henderson<timestamp_1710429050_cv>:&nbsp;</b></span>Hello Tiffany</div><!--end:1710429050880--><><!--begin:1710429065432--><div class=\'cv\'><span class=\'notranslate\'><b>Arthur Henderson<timestamp_1710429065_cv>:&nbsp;</b></span>I&#39;m doing good</div><!--end:1710429065432--><><!--begin:1710429123691--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710429123_co>:&nbsp;</b></span>We allow a courtesy ONE TIME 30-day extension at no fee from your original expiration date. Your new course expiration date is now: 04/15/2024. NOTE: If you are unable to complete the course before this new expiration date, there is a 25% fee (per course) that will need to be paid prior to any further extensions. </div><!--end:1710429123691--><><!--begin:1710429191636--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710429191_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1710429191636--><><!--begin:1710429254239--><div class=\'cv\'><span class=\'notranslate\'><b>Arthur Henderson<timestamp_1710429254_cv>:&nbsp;</b></span>No. That is all I needed and thank you!</div><!--end:1710429254239--><><!--begin:1710429280521--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710429280_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1710429280521--><><!--begin:1710429300950--><div class=\'cv\'><span class=\'notranslate\'><b>Arthur Henderson<timestamp_1710429300_cv>:&nbsp;</b></span>Have a good day</div><!--end:1710429300950--><><!--begin:1710429307635--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710429307_co>:&nbsp;</b></span>If you think of anything else, my name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1710429307635--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'May I get an extension on my training?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Arthur Henderson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nArthur Henderson: Hello Tiffany\r\nArthur Henderson: I&#39;m doing good\r\nTiffany: We allow a courtesy ONE TIME 30-day extension at no fee from your original expiration date. Your new course expiration date is now: 04/15/2024. NOTE: If you are unable to complete the course before this new expiration date, there is a 25% fee (per course) that will need to be paid prior to any further extensions. \r\nTiffany: Is there anything else I can assist you with today?\r\nArthur Henderson: No. That is all I needed and thank you!\r\nTiffany: You are most welcome!\r\nArthur Henderson: Have a good day\r\nTiffany: If you think of anything else, my name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('335071082W7', 1710432570, 1710432741, 2, 23, 23, 3, 0, 0, 0, 0, 1990, 0, 0, 0, 0, 'Jimmy', 'jimmy.yann@sqm.com', '104.177.179.217', '77c67b930c43f0f7406d4f6d5718442f', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-SQM North America-cus-', 'Hi, we have used your company in the past for Hazmat certification. I beleive we have done in person training and a test at out Atlanta, GA office. We are needing to renew this for several people and have new people certified to book and arrange freight with Hazmat goods. Please reach out to set up. Estimated group size ~25people, Tuesdays are best. ', '<div class=\'ca\'><div class=\'info_box\'><i>Hi, we have used your company in the past for Hazmat certification. I beleive we have done in person training and a test at out Atlanta, GA office. We are needing to renew this for several people and have new people certified to book and arrange freight with Hazmat goods. Please reach out to set up. Estimated group size ~25people, Tuesdays are best. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710432572194--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710432572_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jimmy</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710432572194--><><!--begin:1710432661034--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710432660_co>:&nbsp;</b></span>I will have an account representative reach out as requested.  </div><!--end:1710432661034--><><!--begin:1710432666773--><div class=\'cv\'><span class=\'notranslate\'><b>Jimmy<timestamp_1710432664_cv>:&nbsp;</b></span>Good , thanks Tiffany.</div><!--end:1710432666773--><><!--begin:1710432671341--><div class=\'cv\'><span class=\'notranslate\'><b>Jimmy<timestamp_1710432669_cv>:&nbsp;</b></span>Perfect, thank you</div><!--end:1710432671341--><><!--begin:1710432670583--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710432670_co>:&nbsp;</b></span>Is there anything I can do for you today?</div><!--end:1710432670583--><><!--begin:1710432688912--><div class=\'cv\'><span class=\'notranslate\'><b>Jimmy<timestamp_1710432687_cv>:&nbsp;</b></span>That&#39;s it, appreciate the support. </div><!--end:1710432688912--><><!--begin:1710432711099--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710432710_co>:&nbsp;</b></span>Of course! You are most welcome!</div><!--end:1710432711099--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hi, we have used your company in the past for Hazmat certification. I beleive we have done in person training and a test at out Atlanta, GA office. We are needing to renew this for several people and have new people certified to book and arrange freight with Hazmat goods. Please reach out to set up. Estimated group size ~25people, Tuesdays are best. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Jimmy!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I will have an account representative reach out as requested.  \r\nJimmy: Good , thanks Tiffany.\r\nJimmy: Perfect, thank you\r\nTiffany: Is there anything I can do for you today?\r\nJimmy: That&#39;s it, appreciate the support. \r\nTiffany: Of course! You are most welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3350765135Q', 1710438002, 1710438409, 2, 23, 24, 5, 0, 0, 5, 0, 4398, 0, 0, 0, 0, 'Monica', 'monica.roath@maderacounty.com', '63.192.182.126', '017baa7dbf535c391e7470c7f62e468b', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-County of Madera-cus-', 'Requesting more details related to the 40 Hour HAZWOPER Online Standard.  Is there a separate schedule for the 8 Hour Hands-On Training/Dress-Out Exercise?', '<div class=\'ca\'><div class=\'info_box\'><i>Requesting more details related to the 40 Hour HAZWOPER Online Standard.  Is there a separate schedule for the 8 Hour Hands-On Training/Dress-Out Exercise?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710438005079--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710438004_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Monica</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710438005079--><><!--begin:1710438023029--><div class=\'cv\'><span class=\'notranslate\'><b>Monica<timestamp_1710438023_cv>:&nbsp;</b></span>Hi Tiffany, I&#39;m doing well; thanks for asking.</div><!--end:1710438023029--><><!--begin:1710438066750--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710438066_co>:&nbsp;</b></span>You can use the 8 Hour HAZWOPER Refresher Seminar scheduled listed on the website as a reference for when the hands-on dress-out days are currently scheduled</div><!--end:1710438066750--><><!--begin:1710438070221--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710438070_co>:&nbsp;</b></span><a href=\'https://www.csregs.com/OSHA-8-Hour-HAZWOPER-Refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.csregs.com/OSHA-8-Hour-HAZWOPER-Refresher</a></div><!--end:1710438070221--><><!--begin:1710438192617--><div class=\'cv\'><span class=\'notranslate\'><b>Monica<timestamp_1710438192_cv>:&nbsp;</b></span>Would the CAL-OSHA 8-hour refresher?</div><!--end:1710438192617--><><!--begin:1710438213815--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710438213_co>:&nbsp;</b></span>Yes those are the California dates</div><!--end:1710438213815--><><!--begin:1710438218000--><div class=\'cv\'><span class=\'notranslate\'><b>Monica<timestamp_1710438218_cv>:&nbsp;</b></span>Oops, Would the CAL-OSHA 8-hour be included</div><!--end:1710438218000--><><!--begin:1710438238792--><div class=\'cv\'><span class=\'notranslate\'><b>Monica<timestamp_1710438238_cv>:&nbsp;</b></span>Gotcha, thank you.  What&#39;s the likelihood of class cancellation? And how much in advance are registrants notified?</div><!--end:1710438238792--><><!--begin:1710438252325--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710438252_co>:&nbsp;</b></span>Each class varies</div><!--end:1710438252325--><><!--begin:1710438288825--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710438288_co>:&nbsp;</b></span>Management makes the final class status determinations at the latest for the dress-out classes the Monday the week of the scheduled class</div><!--end:1710438288825--><><!--begin:1710438290232--><div class=\'cv\'><span class=\'notranslate\'><b>Monica<timestamp_1710438290_cv>:&nbsp;</b></span>And hopefully one more question; Is the price included with the 40 Hour HAZWOPER Online Standard or is the 8-hour Refresher Course an additional fee to account for the onsite training/dress out exercise?</div><!--end:1710438290232--><><!--begin:1710438327006--><div class=\'cv\'><span class=\'notranslate\'><b>Monica<timestamp_1710438327_cv>:&nbsp;</b></span>$975 that includes the 32 hours of training and 8 hour hands on is how I understand it</div><!--end:1710438327006--><><!--begin:1710438350718--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710438350_co>:&nbsp;</b></span>The dress-out class is included with the 40-Hour HAZWOPER Standard version but NOT included with the online 40-Hour Hybrid version.</div><!--end:1710438350718--><><!--begin:1710438356533--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710438356_co>:&nbsp;</b></span>Yes that is correct</div><!--end:1710438356533--><><!--begin:1710438389312--><div class=\'cv\'><span class=\'notranslate\'><b>Monica<timestamp_1710438389_cv>:&nbsp;</b></span>Great, that answers my question</div><!--end:1710438389312--><><!--begin:1710438395529--><div class=\'cv\'><span class=\'notranslate\'><b>Monica<timestamp_1710438395_cv>:&nbsp;</b></span>Thanks for your help and have a wonderful day</div><!--end:1710438395529--><><!--begin:1710438405030--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710438404_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1710438405030--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Requesting more details related to the 40 Hour HAZWOPER Online Standard.  Is there a separate schedule for the 8 Hour Hands-On Training/Dress-Out Exercise?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Monica!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMonica: Hi Tiffany, I&#39;m doing well; thanks for asking.\r\nTiffany: You can use the 8 Hour HAZWOPER Refresher Seminar scheduled listed on the website as a reference for when the hands-on dress-out days are currently scheduled\r\nTiffany: https://www.csregs.com/OSHA-8-Hour-HAZWOPER-Refresher\r\nMonica: Would the CAL-OSHA 8-hour refresher?\r\nTiffany: Yes those are the California dates\r\nMonica: Oops, Would the CAL-OSHA 8-hour be included\r\nMonica: Gotcha, thank you.  What&#39;s the likelihood of class cancellation? And how much in advance are registrants notified?\r\nTiffany: Each class varies\r\nTiffany: Management makes the final class status determinations at the latest for the dress-out classes the Monday the week of the scheduled class\r\nMonica: And hopefully one more question; Is the price included with the 40 Hour HAZWOPER Online Standard or is the 8-hour Refresher Course an additional fee to account for the onsite training/dress out exercise?\r\nMonica: $975 that includes the 32 hours of training and 8 hour hands on is how I understand it\r\nTiffany: The dress-out class is included with the 40-Hour HAZWOPER Standard version but NOT included with the online 40-Hour Hybrid version.\r\nTiffany: Yes that is correct\r\nMonica: Great, that answers my question\r\nMonica: Thanks for your help and have a wonderful day\r\nTiffany: You are most welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('335155943G5', 1710517419, 1710517743, 2, 23, 11, 2, 0, 0, 5, 0, 3138, 0, 0, 0, 0, 'Brianna Duggal', 'brianna.duggal@eabminc.com', '162.12.226.196', '82d5070a26bdc6a3ffa93c11b7c9cbdd', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Existing Registration-cus-Company-_-EABM-cus-', 'I can\'t log into my account and I tried to reset my password but I am not receiving the email to reset my password. ', '<div class=\'ca\'><div class=\'info_box\'><i>I can\'t log into my account and I tried to reset my password but I am not receiving the email to reset my password. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710517422082--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710517421_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Brianna Duggal</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710517422082--><><!--begin:1710517442364--><div class=\'cv\'><span class=\'notranslate\'><b>Brianna Duggal<timestamp_1710517442_cv>:&nbsp;</b></span>Hi. I am well</div><!--end:1710517442364--><><!--begin:1710517455289--><div class=\'cv\'><span class=\'notranslate\'><b>Brianna Duggal<timestamp_1710517455_cv>:&nbsp;</b></span>I need help to enter my account. </div><!--end:1710517455289--><><!--begin:1710517508854--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710517508_co>:&nbsp;</b></span>Are you trying to log in and purchase training?</div><!--end:1710517508854--><><!--begin:1710517541179--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710517541_co>:&nbsp;</b></span>Or complete training</div><!--end:1710517541179--><><!--begin:1710517552219--><div class=\'cv\'><span class=\'notranslate\'><b>Brianna Duggal<timestamp_1710517552_cv>:&nbsp;</b></span>No, I already have completed the training. I am trying to enter to check something. </div><!--end:1710517552219--><><!--begin:1710517562166--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710517562_co>:&nbsp;</b></span><a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1710517562166--><><!--begin:1710517593361--><div class=\'cv\'><span class=\'notranslate\'><b>Brianna Duggal<timestamp_1710517593_cv>:&nbsp;</b></span>Thank you!</div><!--end:1710517593361--><><!--begin:1710517615740--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710517615_co>:&nbsp;</b></span>You are welcome!</div><!--end:1710517615740--><><!--begin:1710517656559--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710517656_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1710517656559--><><!--begin:1710517669664--><div class=\'cv\'><span class=\'notranslate\'><b>Brianna Duggal<timestamp_1710517669_cv>:&nbsp;</b></span>That is all!</div><!--end:1710517669664--><><!--begin:1710517677665--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710517677_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1710517677665--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I can\'t log into my account and I tried to reset my password but I am not receiving the email to reset my password. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Brianna Duggal!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBrianna Duggal: Hi. I am well\r\nBrianna Duggal: I need help to enter my account. \r\nTiffany: Are you trying to log in and purchase training?\r\nTiffany: Or complete training\r\nBrianna Duggal: No, I already have completed the training. I am trying to enter to check something. \r\nTiffany: https://csregsonline.com/\r\nBrianna Duggal: Thank you!\r\nTiffany: You are welcome!\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nBrianna Duggal: That is all!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('335158606KT', 1710520081, 1710520151, 2, 23, 10, 6, 0, 0, 0, 0, 1454, 0, 0, 0, 0, 'Justine', 'jhenry@netechnical.com', '64.90.69.170', '45db535e8e26282e1f4d97a7049792f7', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Northeast Technical Services-cus-', 'I\'m registering one of my employees for hazwoper training.  I think I used to do that and add the actual attendee after. Is that still the case?  I have an account but don\'t want to accidentally enroll myself in a course.', '<div class=\'ca\'><div class=\'info_box\'><i>I\'m registering one of my employees for hazwoper training.  I think I used to do that and add the actual attendee after. Is that still the case?  I have an account but don\'t want to accidentally enroll myself in a course.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710520085952--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710520085_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Justine</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710520085952--><><!--begin:1710520094224--><div class=\'cv\'><span class=\'notranslate\'><b>Justine<timestamp_1710520094_cv>:&nbsp;</b></span>good</div><!--end:1710520094224--><><!--begin:1710520100526--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710520100_co>:&nbsp;</b></span>Yes that is still the case</div><!--end:1710520100526--><><!--begin:1710520116071--><div class=\'cv\'><span class=\'notranslate\'><b>Justine<timestamp_1710520116_cv>:&nbsp;</b></span>Ok good...just didn&#39;t want to make a mistake. haha</div><!--end:1710520116071--><><!--begin:1710520138847--><div class=\'cv\'><span class=\'notranslate\'><b>Justine<timestamp_1710520139_cv>:&nbsp;</b></span>Thank you for your help!</div><!--end:1710520138847--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I\'m registering one of my employees for hazwoper training.  I think I used to do that and add the actual attendee after. Is that still the case?  I have an account but don\'t want to accidentally enroll myself in a course.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Justine!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJustine: good\r\nTiffany: Yes that is still the case\r\nJustine: Ok good...just didn&#39;t want to make a mistake. haha\r\nJustine: Thank you for your help!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('335408454X8', 1710769927, 1710770002, 2, 23, 8, 5, 0, 0, 0, 1, 1348, 0, 0, 0, 0, 'Amy Velasquez', 'avelasquez@rwater.com', '32.223.231.32', 'a6231bc490ccada8ea12111e28be3cbc', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-RWA-cus-', 'Hi, Mark Imbriglio and Derval Murphy are currently scheduled for the 3/25 class in Hartford/Windsor Locks. I need to reschedule them to the next class in May.\r\n ', '<div class=\'ca\'><div class=\'info_box\'><i>Hi, Mark Imbriglio and Derval Murphy are currently scheduled for the 3/25 class in Hartford/Windsor Locks. I need to reschedule them to the next class in May.\r\n </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710769930418--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710769930_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Amy Velasquez</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710769930418--><><!--begin:1710769942549--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Velasquez<timestamp_1710769942_cv>:&nbsp;</b></span>Good thank you</div><!--end:1710769942549--><><!--begin:1710769978205--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710769978_co>:&nbsp;</b></span>I will need you to send in your request via email to <a href=\'mailto:customerservice@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>customerservice@csregs.com</a></div><!--end:1710769978205--><><!--begin:1710770000578--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Velasquez<timestamp_1710770000_cv>:&nbsp;</b></span>Ok, thank you.</div><!--end:1710770000578--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hi, Mark Imbriglio and Derval Murphy are currently scheduled for the 3/25 class in Hartford/Windsor Locks. I need to reschedule them to the next class in May.\r\n \r\nTiffany has joined the chat.\r\nTiffany: Hi, Amy Velasquez!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAmy Velasquez: Good thank you\r\nTiffany: I will need you to send in your request via email to mailto:customerservice@csregs.com\r\nAmy Velasquez: Ok, thank you.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('335412225H4', 1710773697, 1710774531, 2, 23, 7, 4, 0, 0, 5, 0, 3754, 0, 0, 0, 0, 'Amber Eide', 'dispatch@valdeslawn.com', '98.61.84.80', '5574d59d1749976fbca98c0f13d61961', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-VT&E Services-cus-', 'Hello, \r\nI received a notification that my access to the Drug and Alcohol Reasonable Suspicion Training for Supervisors is only available until March 30, 2024. It occurred to me that I never received a certificate of completion for my records. Can this be emailed to me or how do I receive it?\r\n\r\nThank You for your assistance. \r\n\r\nAmber', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, \r\nI received a notification that my access to the Drug and Alcohol Reasonable Suspicion Training for Supervisors is only available until March 30, 2024. It occurred to me that I never received a certificate of completion for my records. Can this be emailed to me or how do I receive it?\r\n\r\nThank You for your assistance. \r\n\r\nAmber</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710773700964--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710773700_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Amber Eide</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710773700964--><><!--begin:1710773725640--><div class=\'cv\'><span class=\'notranslate\'><b>Amber Eide<timestamp_1710773725_cv>:&nbsp;</b></span>I am well. Thank you. Please see question above regarding a certificate of course completion.</div><!--end:1710773725640--><><!--begin:1710773792721--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710773792_co>:&nbsp;</b></span>The course final assessment was never completed</div><!--end:1710773792721--><><!--begin:1710773817643--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710773817_co>:&nbsp;</b></span>I see you completed the course lesson module in January but not the final assessment</div><!--end:1710773817643--><><!--begin:1710773826635--><div class=\'cv\'><span class=\'notranslate\'><b>Amber Eide<timestamp_1710773826_cv>:&nbsp;</b></span>How do I go back and access this now?</div><!--end:1710773826635--><><!--begin:1710773838471--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710773838_co>:&nbsp;</b></span>Log in page: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1710773838471--><><!--begin:1710773856897--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710773856_co>:&nbsp;</b></span>You have access through 03/29</div><!--end:1710773856897--><><!--begin:1710773898273--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710773898_co>:&nbsp;</b></span>You have 3 chances to pass the final assessment with a 70% or better</div><!--end:1710773898273--><><!--begin:1710773978226--><div class=\'cv\'><span class=\'notranslate\'><b>Amber Eide<timestamp_1710773978_cv>:&nbsp;</b></span>Wonderful! I am glad I thought of this. I appreciate the three chances too - it will really test my memory from January. :)</div><!--end:1710773978226--><><!--begin:1710773986584--><div class=\'cv\'><span class=\'notranslate\'><b>Amber Eide<timestamp_1710773986_cv>:&nbsp;</b></span>Thank you for your help!</div><!--end:1710773986584--><><!--begin:1710774005795--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710774005_co>:&nbsp;</b></span>You are welcome! Is there anything else I can assist you with today?</div><!--end:1710774005795--><><!--begin:1710774145645--><div class=\'cv\'><span class=\'notranslate\'><b>Amber Eide<timestamp_1710774145_cv>:&nbsp;</b></span>I dont think so. Thanks!</div><!--end:1710774145645--><><!--begin:1710774160579--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710774160_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1710774160579--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, \r\nI received a notification that my access to the Drug and Alcohol Reasonable Suspicion Training for Supervisors is only available until March 30, 2024. It occurred to me that I never received a certificate of completion for my records. Can this be emailed to me or how do I receive it?\r\n\r\nThank You for your assistance. \r\n\r\nAmber\r\nTiffany has joined the chat.\r\nTiffany: Hi, Amber Eide!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAmber Eide: I am well. Thank you. Please see question above regarding a certificate of course completion.\r\nTiffany: The course final assessment was never completed\r\nTiffany: I see you completed the course lesson module in January but not the final assessment\r\nAmber Eide: How do I go back and access this now?\r\nTiffany: Log in page: https://csregsonline.com/\r\nTiffany: You have access through 03/29\r\nTiffany: You have 3 chances to pass the final assessment with a 70% or better\r\nAmber Eide: Wonderful! I am glad I thought of this. I appreciate the three chances too - it will really test my memory from January. :)\r\nAmber Eide: Thank you for your help!\r\nTiffany: You are welcome! Is there anything else I can assist you with today?\r\nAmber Eide: I dont think so. Thanks!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('335425324ZQ', 1710786798, 1710787802, 2, 23, 9, 5, 0, 0, 0, 0, 2772, 0, 0, 0, 0, 'pris', 'prlopez@metrowaterrecovery.com', '205.153.8.7', 'b8a2431c15048b22e864601a6a62b056', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-mwr-cus-', 'is the Hazwhopper standard course completed once the 28 online modules and 8 hours of hands on training are completed? What is this 3 day field experience component?', '<div class=\'ca\'><div class=\'info_box\'><i>is the Hazwhopper standard course completed once the 28 online modules and 8 hours of hands on training are completed? What is this 3 day field experience component?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710786801052--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710786800_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>pris</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710786801052--><><!--begin:1710786812760--><div class=\'cv\'><span class=\'notranslate\'><b>pris<timestamp_1710786814_cv>:&nbsp;</b></span>good</div><!--end:1710786812760--><><!--begin:1710786986041--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710786985_co>:&nbsp;</b></span>You will receive the 40-Hour HAZWOPER certificate once you complete the 32 hours online, 8-hour dress-out portion, and pass the final exam which is back online.  This should all be completed within 90 days.  The 3 day field experience is similar to &quot;on the job training&quot; but varies for each site you work on. <br>That portion should be done by your employer.</div><!--end:1710786986041--><><!--begin:1710787064230--><div class=\'cv\'><span class=\'notranslate\'><b>pris<timestamp_1710787065_cv>:&nbsp;</b></span>Okay so does my employer have to fil out paperwork and report back to you with the information? or does it ge submitted to OSHA, how does that work?</div><!--end:1710787064230--><><!--begin:1710787228810--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710787228_co>:&nbsp;</b></span>Nothing is submitted back to us or OSHA.  Your employer would document the training and keep it on file with all your training records.  Then if OSHA were to visit or request the information it will be readily available.  </div><!--end:1710787228810--><><!--begin:1710787686252--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710787686_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1710787686252--><><!--begin:1710787754134--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710787754_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1710787754134--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'is the Hazwhopper standard course completed once the 28 online modules and 8 hours of hands on training are completed? What is this 3 day field experience component?\r\nTiffany has joined the chat.\r\nTiffany: Hi, pris!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\npris: good\r\nTiffany: You will receive the 40-Hour HAZWOPER certificate once you complete the 32 hours online, 8-hour dress-out portion, and pass the final exam which is back online.  This should all be completed within 90 days.  The 3 day field experience is similar to &quot;on the job training&quot; but varies for each site you work on. That portion should be done by your employer.\r\npris: Okay so does my employer have to fil out paperwork and report back to you with the information? or does it ge submitted to OSHA, how does that work?\r\nTiffany: Nothing is submitted back to us or OSHA.  Your employer would document the training and keep it on file with all your training records.  Then if OSHA were to visit or request the information it will be readily available.  \r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('335429262WX', 1710790736, 1710790981, 2, 23, 9, 4, 0, 0, 0, 0, 1792, 0, 0, 0, 0, 'Hunter Kilgore', 'hunterkilgore12@icloud.com', '4.14.196.122', '8baa21548a91d65eab4fbba439e7c62b', 'Select Area of Inquiry:-_-Other-cus-Company-_-Converse Consultants-cus-', 'I need help receiving an email for password reset. I keep using the forgot password option to receive an email but have not received anything.', '<div class=\'ca\'><div class=\'info_box\'><i>I need help receiving an email for password reset. I keep using the forgot password option to receive an email but have not received anything.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710790739394--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710790739_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Hunter Kilgore</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710790739394--><><!--begin:1710790845482--><div class=\'cv\'><span class=\'notranslate\'><b>Hunter Kilgore<timestamp_1710790758_cv>:&nbsp;</b></span>I am well thank you.</div><!--end:1710790845482--><><!--begin:1710790793125--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710790793_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1710790793125--><><!--begin:1710790935136--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710790935_co>:&nbsp;</b></span>I do not see you have an account set up on our new website at <a href=\'http://www.csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>www.csregs.com</a> yet.  This is where you purchase the training.  You would need to create an account there.</div><!--end:1710790935136--><><!--begin:1710790981438--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710790981_co>:&nbsp;</b></span>But I do see you have an account set up in the online training site at <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a>.  Did you need a password reset there?</div><!--end:1710790981438--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I need help receiving an email for password reset. I keep using the forgot password option to receive an email but have not received anything.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Hunter Kilgore!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nHunter Kilgore: I am well thank you.\r\nTiffany: One moment please while I look you up\r\nTiffany: I do not see you have an account set up on our new website at http://www.csregs.com yet.  This is where you purchase the training.  You would need to create an account there.\r\nTiffany: But I do see you have an account set up in the online training site at https://csregsonline.com/.  Did you need a password reset there?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('335494997Y5', 1710856475, 1710856671, 2, 23, 14, 10, 0, 0, 5, 0, 2756, 0, 0, 0, 0, 'Michelle Rudy', 'MRudy@freemancos.com', '50.247.220.233', '4226534a814230c19e2efe4800c9dcaa', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Freeman Companies LLC-cus-', 'Can we still register for the 40 hour Connecticut class beginning March 25?', '<div class=\'ca\'><div class=\'info_box\'><i>Can we still register for the 40 hour Connecticut class beginning March 25?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710856479463--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710856479_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Michelle Rudy</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710856479463--><><!--begin:1710856491375--><div class=\'cv\'><span class=\'notranslate\'><b>Michelle Rudy<timestamp_1710856491_cv>:&nbsp;</b></span>Great, how are you?</div><!--end:1710856491375--><><!--begin:1710856502537--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710856502_co>:&nbsp;</b></span>GOod thanks</div><!--end:1710856502537--><><!--begin:1710856511041--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710856510_co>:&nbsp;</b></span>And yes you can still register</div><!--end:1710856511041--><><!--begin:1710856528615--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710856528_co>:&nbsp;</b></span><a href=\'https://www.csregs.com/OSHA-40-Hour-HAZWOPER\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.csregs.com/OSHA-40-Hour-HAZWOPER</a></div><!--end:1710856528615--><><!--begin:1710856572851--><div class=\'cv\'><span class=\'notranslate\'><b>Michelle Rudy<timestamp_1710856572_cv>:&nbsp;</b></span>OK, thanks. We don&#39;t have a credit card available now, we were looking to register in the afternoon. Can we just copy the link for later?</div><!--end:1710856572851--><><!--begin:1710856614734--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710856614_co>:&nbsp;</b></span>Yes you can</div><!--end:1710856614734--><><!--begin:1710856633219--><div class=\'cv\'><span class=\'notranslate\'><b>Michelle Rudy<timestamp_1710856633_cv>:&nbsp;</b></span>That&#39;s all we need, thank you!</div><!--end:1710856633219--><><!--begin:1710856660191--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710856660_co>:&nbsp;</b></span>You are welcome!</div><!--end:1710856660191--><><!--begin:1710856671271--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710856671_co>:&nbsp;</b></span>If you need anything else, my name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1710856671271--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Can we still register for the 40 hour Connecticut class beginning March 25?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Michelle Rudy!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMichelle Rudy: Great, how are you?\r\nTiffany: GOod thanks\r\nTiffany: And yes you can still register\r\nTiffany: https://www.csregs.com/OSHA-40-Hour-HAZWOPER\r\nMichelle Rudy: OK, thanks. We don&#39;t have a credit card available now, we were looking to register in the afternoon. Can we just copy the link for later?\r\nTiffany: Yes you can\r\nMichelle Rudy: That&#39;s all we need, thank you!\r\nTiffany: You are welcome!\r\nTiffany: If you need anything else, my name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('335495044YQ', 1710856514, 1710856913, 2, 23, 5, 3, 0, 0, 0, 0, 2671, 0, 0, 0, 0, 'Suzanne ', 'SMANLY@undergroundsvcs.com', '97.139.135.20', 'c23fea6390af1b29511d3e1cf4fa9dc0', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Underground Services-cus-', 'I need to get one of my employees signed up for 10 hour Osha training. I will need to pay for it on my end so he can take the training. How do I do this.', '<div class=\'ca\'><div class=\'info_box\'><i>I need to get one of my employees signed up for 10 hour Osha training. I will need to pay for it on my end so he can take the training. How do I do this.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710856516119--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710856515_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Suzanne </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710856516119--><><!--begin:1710856520129--><div class=\'cv\'><span class=\'notranslate\'><b>Suzanne <timestamp_1710856530_cv>:&nbsp;</b></span>I am doing great, and yourself.</div><!--end:1710856520129--><><!--begin:1710856563599--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710856563_co>:&nbsp;</b></span>You will create yourself an account to purchase the training.</div><!--end:1710856563599--><><!--begin:1710856595031--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710856594_co>:&nbsp;</b></span>Then once you have gone through the steps and completed the purchase you will get an email to set up your group manager accoutn and assign the course to another person</div><!--end:1710856595031--><><!--begin:1710856644406--><div class=\'cv\'><span class=\'notranslate\'><b>Suzanne <timestamp_1710856654_cv>:&nbsp;</b></span>ok.  That sounds simple.  This employee does not have a company email does that matter?</div><!--end:1710856644406--><><!--begin:1710856686102--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710856685_co>:&nbsp;</b></span>No he can use a personal email address</div><!--end:1710856686102--><><!--begin:1710856691411--><div class=\'cv\'><span class=\'notranslate\'><b>Suzanne <timestamp_1710856701_cv>:&nbsp;</b></span>Ok.  Thank you. </div><!--end:1710856691411--><><!--begin:1710856724945--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710856724_co>:&nbsp;</b></span>You are welcome!</div><!--end:1710856724945--><><!--begin:1710856735527--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710856735_co>:&nbsp;</b></span>If you need anything else, my name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1710856735527--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I need to get one of my employees signed up for 10 hour Osha training. I will need to pay for it on my end so he can take the training. How do I do this.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Suzanne !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSuzanne : I am doing great, and yourself.\r\nTiffany: You will create yourself an account to purchase the training.\r\nTiffany: Then once you have gone through the steps and completed the purchase you will get an email to set up your group manager accoutn and assign the course to another person\r\nSuzanne : ok.  That sounds simple.  This employee does not have a company email does that matter?\r\nTiffany: No he can use a personal email address\r\nSuzanne : Ok.  Thank you. \r\nTiffany: You are welcome!\r\nTiffany: If you need anything else, my name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('33549865378', 1710860141, 1710860540, 2, 23, 23, 2, 0, 0, 0, 0, 2288, 0, 0, 0, 0, 'sandi', 'sfuhrman@tricterrig.net', '73.164.244.243', '00fa8ec6de331509413af5c3e8c5025b', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Tricter Rig-cus-', 'I have an employee who has a 40hr hazoper cert from 2013 from a previous employer. No additional 8 hour certs. Can he take an 8 hr refresher cert class or does he need to start over?', '<div class=\'ca\'><div class=\'info_box\'><i>I have an employee who has a 40hr hazoper cert from 2013 from a previous employer. No additional 8 hour certs. Can he take an 8 hr refresher cert class or does he need to start over?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710860143405--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710860143_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>sandi</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710860143405--><><!--begin:1710860158755--><div class=\'cv\'><span class=\'notranslate\'><b>sandi<timestamp_1710860158_cv>:&nbsp;</b></span>I have an employee who has a 40hr hazoper cert from 2013 from a previous employer. No additional 8 hour certs. Can he take an 8 hr refresher cert class or does he need to start over?</div><!--end:1710860158755--><><!--begin:1710860248038--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710860247_co>:&nbsp;</b></span>Since it has been almost 10 years I would advise completing the initial training again.  </div><!--end:1710860248038--><><!--begin:1710860269839--><div class=\'cv\'><span class=\'notranslate\'><b>sandi<timestamp_1710860269_cv>:&nbsp;</b></span>ok, thanks</div><!--end:1710860269839--><><!--begin:1710860278930--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710860278_co>:&nbsp;</b></span>You are welcome</div><!--end:1710860278930--><><!--begin:1710860289694--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710860289_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1710860289694--><><!--begin:1710860537528--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710860537_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1710860537528--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I have an employee who has a 40hr hazoper cert from 2013 from a previous employer. No additional 8 hour certs. Can he take an 8 hr refresher cert class or does he need to start over?\r\nTiffany has joined the chat.\r\nTiffany: Hi, sandi!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nsandi: I have an employee who has a 40hr hazoper cert from 2013 from a previous employer. No additional 8 hour certs. Can he take an 8 hr refresher cert class or does he need to start over?\r\nTiffany: Since it has been almost 10 years I would advise completing the initial training again.  \r\nsandi: ok, thanks\r\nTiffany: You are welcome\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('335498693MW', 1710860182, 1710860519, 2, 23, 25, 4, 0, 0, 5, 0, 1979, 0, 0, 0, 0, 'Russell Ogle', 'russellogle12@gmail.com', '173.25.206.42', '2d4de64c0803dd4cada2f4459c59f4da', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Russell Ogle Consulting-cus-', 'I cannot log into my account. I tried resetting my password, but I have not received an email to reset it.', '<div class=\'ca\'><div class=\'info_box\'><i>I cannot log into my account. I tried resetting my password, but I have not received an email to reset it.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710860271830--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710860271_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1710860271830--><><!--begin:1710860343810--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710860343_co>:&nbsp;</b></span>I just sent you an email to set your password form our NetSuite system</div><!--end:1710860343810--><><!--begin:1710860365992--><div class=\'cv\'><span class=\'notranslate\'><b>Russell Ogle<timestamp_1710860365_cv>:&nbsp;</b></span>Got it. Let me try it.</div><!--end:1710860365992--><><!--begin:1710860390358--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710860390_co>:&nbsp;</b></span>Great!</div><!--end:1710860390358--><><!--begin:1710860422327--><div class=\'cv\'><span class=\'notranslate\'><b>Russell Ogle<timestamp_1710860421_cv>:&nbsp;</b></span>Looks like it might work.</div><!--end:1710860422327--><><!--begin:1710860455017--><div class=\'cv\'><span class=\'notranslate\'><b>Russell Ogle<timestamp_1710860454_cv>:&nbsp;</b></span>Yes, that worked. Thank you!</div><!--end:1710860455017--><><!--begin:1710860463784--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710860463_co>:&nbsp;</b></span>You are welcome!</div><!--end:1710860463784--><><!--begin:1710860474200--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710860474_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1710860474200--><><!--begin:1710860488898--><div class=\'cv\'><span class=\'notranslate\'><b>Russell Ogle<timestamp_1710860488_cv>:&nbsp;</b></span>No, that was it.</div><!--end:1710860488898--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I cannot log into my account. I tried resetting my password, but I have not received an email to reset it.\r\nTiffany has joined the chat.\r\nTiffany: One moment please while I look you up\r\nTiffany: I just sent you an email to set your password form our NetSuite system\r\nRussell Ogle: Got it. Let me try it.\r\nTiffany: Great!\r\nRussell Ogle: Looks like it might work.\r\nRussell Ogle: Yes, that worked. Thank you!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nRussell Ogle: No, that was it.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3355053722M', 1710866866, 1710866963, 2, 23, 29, 7, 0, 0, 0, 0, 1269, 0, 0, 0, 0, 'Sheila Jones', 'sheila.jones@hrpassociates.com', '45.23.80.89', 'f06948e73f966b6e5884d771bfcf10bd', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-HRP-cus-', 'I am logged on, how do i sign up someone else, because I need to pay for this, never saw an option', '<div class=\'ca\'><div class=\'info_box\'><i>I am logged on, how do i sign up someone else, because I need to pay for this, never saw an option</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710866869551--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710866869_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sheila Jones</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710866869551--><><!--begin:1710866913386--><div class=\'cv\'><span class=\'notranslate\'><b>Sheila Jones<timestamp_1710866913_cv>:&nbsp;</b></span>fine thanks</div><!--end:1710866913386--><><!--begin:1710866922340--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710866922_co>:&nbsp;</b></span>If you are purchasing and online course you will get an email after the purchase is complete to log in as a group manager to assign the course to the participant</div><!--end:1710866922340--><><!--begin:1710866947156--><div class=\'cv\'><span class=\'notranslate\'><b>Sheila Jones<timestamp_1710866947_cv>:&nbsp;</b></span>great thanks</div><!--end:1710866947156--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am logged on, how do i sign up someone else, because I need to pay for this, never saw an option\r\nTiffany has joined the chat.\r\nTiffany: Hi, Sheila Jones!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSheila Jones: fine thanks\r\nTiffany: If you are purchasing and online course you will get an email after the purchase is complete to log in as a group manager to assign the course to the participant\r\nSheila Jones: great thanks\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('335507026XK', 1710868521, 1710869086, 2, 23, 30, 7, 0, 0, 5, 1, 5153, 0, 0, 0, 0, 'Russell Ogle', 'russellogle12@gmail.com', '173.25.206.42', '2d4de64c0803dd4cada2f4459c59f4da', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-Russell Ogle Consulting-cus-', 'I have made a purchase for the HAZWOPER 8-hour refresher, PO # S01344. I have been issued an invoice, but cannot figure out how to pay online. I wanted to start the course today.', '<div class=\'ca\'><div class=\'info_box\'><i>I have made a purchase for the HAZWOPER 8-hour refresher, PO # S01344. I have been issued an invoice, but cannot figure out how to pay online. I wanted to start the course today.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710868525057--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710868524_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Russell Ogle</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710868525057--><><!--begin:1710868546994--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710868546_co>:&nbsp;</b></span>Are you logged into your account on <a href=\'http://www.csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>www.csregs.com</a> ?</div><!--end:1710868546994--><><!--begin:1710868558195--><div class=\'cv\'><span class=\'notranslate\'><b>Russell Ogle<timestamp_1710868557_cv>:&nbsp;</b></span>Yes</div><!--end:1710868558195--><><!--begin:1710868593668--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710868593_co>:&nbsp;</b></span>Are you in the account overview section?</div><!--end:1710868593668--><><!--begin:1710868608587--><div class=\'cv\'><span class=\'notranslate\'><b>Russell Ogle<timestamp_1710868608_cv>:&nbsp;</b></span>Yes</div><!--end:1710868608587--><><!--begin:1710868626226--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710868626_co>:&nbsp;</b></span>Select the billing tab</div><!--end:1710868626226--><><!--begin:1710868640547--><div class=\'cv\'><span class=\'notranslate\'><b>Russell Ogle<timestamp_1710868640_cv>:&nbsp;</b></span>Got it.</div><!--end:1710868640547--><><!--begin:1710868651085--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710868650_co>:&nbsp;</b></span>Then the invoices tab</div><!--end:1710868651085--><><!--begin:1710868657435--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710868657_co>:&nbsp;</b></span>Is the open invoice showing there?</div><!--end:1710868657435--><><!--begin:1710868675873--><div class=\'cv\'><span class=\'notranslate\'><b>Russell Ogle<timestamp_1710868675_cv>:&nbsp;</b></span>No open invoice</div><!--end:1710868675873--><><!--begin:1710868689868--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710868689_co>:&nbsp;</b></span>One moment please</div><!--end:1710868689868--><><!--begin:1710868848845--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710868848_co>:&nbsp;</b></span>Please refresh your page and you should see it now</div><!--end:1710868848845--><><!--begin:1710868876788--><div class=\'cv\'><span class=\'notranslate\'><b>Russell Ogle<timestamp_1710868876_cv>:&nbsp;</b></span>I see it.</div><!--end:1710868876788--><><!--begin:1710868920901--><div class=\'cv\'><span class=\'notranslate\'><b>Russell Ogle<timestamp_1710868920_cv>:&nbsp;</b></span>Ok, next screen says I can make a payment. That should work. Thanks</div><!--end:1710868920901--><><!--begin:1710868929958--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710868929_co>:&nbsp;</b></span>Great!</div><!--end:1710868929958--><><!--begin:1710868941464--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710868941_co>:&nbsp;</b></span>I can wait to be sure you have access to the course if you would like</div><!--end:1710868941464--><><!--begin:1710868987931--><div class=\'cv\'><span class=\'notranslate\'><b>Russell Ogle<timestamp_1710868987_cv>:&nbsp;</b></span>It worked. thanks</div><!--end:1710868987931--><><!--begin:1710869022742--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710869022_co>:&nbsp;</b></span>Wonderful news!</div><!--end:1710869022742--><><!--begin:1710869039703--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710869039_co>:&nbsp;</b></span>You can log in to access the course at <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1710869039703--><><!--begin:1710869046154--><div class=\'cv\'><span class=\'notranslate\'><b>Russell Ogle<timestamp_1710869045_cv>:&nbsp;</b></span>Looks like I am all set.</div><!--end:1710869046154--><><!--begin:1710869066565--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710869066_co>:&nbsp;</b></span>Great news!</div><!--end:1710869066565--><><!--begin:1710869074373--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710869074_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1710869074373--><><!--begin:1710869085223--><div class=\'cv\'><span class=\'notranslate\'><b>Russell Ogle<timestamp_1710869084_cv>:&nbsp;</b></span>You too!</div><!--end:1710869085223--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have made a purchase for the HAZWOPER 8-hour refresher, PO # S01344. I have been issued an invoice, but cannot figure out how to pay online. I wanted to start the course today.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Russell Ogle!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Are you logged into your account on http://www.csregs.com ?\r\nRussell Ogle: Yes\r\nTiffany: Are you in the account overview section?\r\nRussell Ogle: Yes\r\nTiffany: Select the billing tab\r\nRussell Ogle: Got it.\r\nTiffany: Then the invoices tab\r\nTiffany: Is the open invoice showing there?\r\nRussell Ogle: No open invoice\r\nTiffany: One moment please\r\nTiffany: Please refresh your page and you should see it now\r\nRussell Ogle: I see it.\r\nRussell Ogle: Ok, next screen says I can make a payment. That should work. Thanks\r\nTiffany: Great!\r\nTiffany: I can wait to be sure you have access to the course if you would like\r\nRussell Ogle: It worked. thanks\r\nTiffany: Wonderful news!\r\nTiffany: You can log in to access the course at https://csregsonline.com/\r\nRussell Ogle: Looks like I am all set.\r\nTiffany: Great news!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nRussell Ogle: You too!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3355141555H', 1710875642, 1710876959, 2, 23, 22, 2, 0, 0, 5, 0, 8125, 0, 0, 0, 0, 'Raymond Holcomb', 'rlholcomb@biofriendly.com', '69.39.38.247', 'd4d1bc56e94c47540b4d2e5249a96dfe', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-Biofriendly Corporation-cus-', 'How can I change the shipping address?\r\nThe billing address is different from destination address.', '<div class=\'ca\'><div class=\'info_box\'><i>How can I change the shipping address?\r\nThe billing address is different from destination address.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710875644827--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710875644_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Raymond Holcomb</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710875644827--><><!--begin:1710875662610--><div class=\'cv\'><span class=\'notranslate\'><b>Raymond Holcomb<timestamp_1710875662_cv>:&nbsp;</b></span>Great! How are you?</div><!--end:1710875662610--><><!--begin:1710875685841--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710875685_co>:&nbsp;</b></span>I am good thanks</div><!--end:1710875685841--><><!--begin:1710875695393--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710875695_co>:&nbsp;</b></span>One moment and I will pull up your account on my end now</div><!--end:1710875695393--><><!--begin:1710875726632--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710875726_co>:&nbsp;</b></span>I show a shipping address of Michael Carroll<br>Biofriendly Corporation<br>2 N. Lake St. 870<br>Pasadena CA 91101</div><!--end:1710875726632--><><!--begin:1710875735765--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710875735_co>:&nbsp;</b></span>And a billing address of Raymond Holcomb<br>Biofriendly Corporation<br>708 E Houston Street<br>Unit 2 Suite #6<br>Anna TX 75409-7016</div><!--end:1710875735765--><><!--begin:1710875765381--><div class=\'cv\'><span class=\'notranslate\'><b>Raymond Holcomb<timestamp_1710875765_cv>:&nbsp;</b></span>I am wanting to order a Hazwoper refresher online but the company is based in Pasadena California and we are in Anna Texas.</div><!--end:1710875765381--><><!--begin:1710875787353--><div class=\'cv\'><span class=\'notranslate\'><b>Raymond Holcomb<timestamp_1710875787_cv>:&nbsp;</b></span>How can I reverse that?</div><!--end:1710875787353--><><!--begin:1710875817937--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710875817_co>:&nbsp;</b></span>Consider it reversed</div><!--end:1710875817937--><><!--begin:1710875877252--><div class=\'cv\'><span class=\'notranslate\'><b>Raymond Holcomb<timestamp_1710875877_cv>:&nbsp;</b></span>Billing should have Michael and shipping to Raymond</div><!--end:1710875877252--><><!--begin:1710875909904--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710875909_co>:&nbsp;</b></span>You should be able to see addresses in your account under settings tab in your account overview </div><!--end:1710875909904--><><!--begin:1710875947529--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710875947_co>:&nbsp;</b></span>It will say default billing and default shipping under the addresses listed</div><!--end:1710875947529--><><!--begin:1710875970834--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710875970_co>:&nbsp;</b></span>I did update it to billing address is now: Michael Carroll<br>Biofriendly Corporation<br>2 N. Lake St. 870<br>Pasadena CA 91101</div><!--end:1710875970834--><><!--begin:1710875981265--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710875981_co>:&nbsp;</b></span>and shipping is now: 	Raymond Holcomb<br>Biofriendly Corporation<br>708 E Houston Street<br>Unit 2 Suite #6<br>Anna TX 75409-7016</div><!--end:1710875981265--><><!--begin:1710876047056--><div class=\'cv\'><span class=\'notranslate\'><b>Raymond Holcomb<timestamp_1710876047_cv>:&nbsp;</b></span>Okay, so if i order this it will be correct now? i ordered it already but when I seen it was incorrect I had to cancel. lol</div><!--end:1710876047056--><><!--begin:1710876089360--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710876089_co>:&nbsp;</b></span>Yes</div><!--end:1710876089360--><><!--begin:1710876131883--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710876131_co>:&nbsp;</b></span>I can adjust the order on my side if it comes in also.</div><!--end:1710876131883--><><!--begin:1710876137779--><div class=\'cv\'><span class=\'notranslate\'><b>Raymond Holcomb<timestamp_1710876138_cv>:&nbsp;</b></span>On my side it is showing Billing address for me in Anna now.</div><!--end:1710876137779--><><!--begin:1710876168220--><div class=\'cv\'><span class=\'notranslate\'><b>Raymond Holcomb<timestamp_1710876168_cv>:&nbsp;</b></span>Okay! I am going to place my order now</div><!--end:1710876168220--><><!--begin:1710876188865--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710876188_co>:&nbsp;</b></span>Okay I can watch for it and make sure it it how you want it</div><!--end:1710876188865--><><!--begin:1710876209850--><div class=\'cv\'><span class=\'notranslate\'><b>Raymond Holcomb<timestamp_1710876210_cv>:&nbsp;</b></span>Its still wrong</div><!--end:1710876209850--><><!--begin:1710876250600--><div class=\'cv\'><span class=\'notranslate\'><b>Raymond Holcomb<timestamp_1710876250_cv>:&nbsp;</b></span>Bill to and Ship to is backwards.</div><!--end:1710876250600--><><!--begin:1710876289721--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710876289_co>:&nbsp;</b></span>I have corrected it.  You may need to refresh to see it on your end</div><!--end:1710876289721--><><!--begin:1710876293426--><div class=\'cv\'><span class=\'notranslate\'><b>Raymond Holcomb<timestamp_1710876293_cv>:&nbsp;</b></span>Let me know if I need to cancel again.</div><!--end:1710876293426--><><!--begin:1710876355557--><div class=\'cv\'><span class=\'notranslate\'><b>Raymond Holcomb<timestamp_1710876355_cv>:&nbsp;</b></span>The PDF is wrong.</div><!--end:1710876355557--><><!--begin:1710876374228--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710876374_co>:&nbsp;</b></span>I am not sure what PDF you are looking at</div><!--end:1710876374228--><><!--begin:1710876440726--><div class=\'cv\'><span class=\'notranslate\'><b>Raymond Holcomb<timestamp_1710876440_cv>:&nbsp;</b></span>The one at the end of the purchase.</div><!--end:1710876440726--><><!--begin:1710876463287--><div class=\'cv\'><span class=\'notranslate\'><b>Raymond Holcomb<timestamp_1710876463_cv>:&nbsp;</b></span>Is there something to be shipped?</div><!--end:1710876463287--><><!--begin:1710876481230--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710876481_co>:&nbsp;</b></span>The certificate</div><!--end:1710876481230--><><!--begin:1710876482991--><div class=\'cv\'><span class=\'notranslate\'><b>Raymond Holcomb<timestamp_1710876483_cv>:&nbsp;</b></span>If not then I can live with that.</div><!--end:1710876482991--><><!--begin:1710876522105--><div class=\'cv\'><span class=\'notranslate\'><b>Raymond Holcomb<timestamp_1710876522_cv>:&nbsp;</b></span>It needs to be shipped to 708 E. Houston Street Anna,Texas 75409</div><!--end:1710876522105--><><!--begin:1710876560558--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710876560_co>:&nbsp;</b></span>Yes I understand</div><!--end:1710876560558--><><!--begin:1710876570062--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710876569_co>:&nbsp;</b></span>I will email you a new updated PDF if needed.</div><!--end:1710876570062--><><!--begin:1710876843057--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710876842_co>:&nbsp;</b></span>I sent you an email</div><!--end:1710876843057--><><!--begin:1710876873469--><div class=\'cv\'><span class=\'notranslate\'><b>Raymond Holcomb<timestamp_1710876873_cv>:&nbsp;</b></span>Thank you</div><!--end:1710876873469--><><!--begin:1710876896181--><div class=\'cv\'><span class=\'notranslate\'><b>Raymond Holcomb<timestamp_1710876896_cv>:&nbsp;</b></span>Thanks for your help. Have a great day.</div><!--end:1710876896181--><><!--begin:1710876957385--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710876957_co>:&nbsp;</b></span>Have a great day as well!</div><!--end:1710876957385--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'How can I change the shipping address?\r\nThe billing address is different from destination address.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Raymond Holcomb!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRaymond Holcomb: Great! How are you?\r\nTiffany: I am good thanks\r\nTiffany: One moment and I will pull up your account on my end now\r\nTiffany: I show a shipping address of Michael CarrollBiofriendly Corporation2 N. Lake St. 870Pasadena CA 91101\r\nTiffany: And a billing address of Raymond HolcombBiofriendly Corporation708 E Houston StreetUnit 2 Suite #6Anna TX 75409-7016\r\nRaymond Holcomb: I am wanting to order a Hazwoper refresher online but the company is based in Pasadena California and we are in Anna Texas.\r\nRaymond Holcomb: How can I reverse that?\r\nTiffany: Consider it reversed\r\nRaymond Holcomb: Billing should have Michael and shipping to Raymond\r\nTiffany: You should be able to see addresses in your account under settings tab in your account overview \r\nTiffany: It will say default billing and default shipping under the addresses listed\r\nTiffany: I did update it to billing address is now: Michael CarrollBiofriendly Corporation2 N. Lake St. 870Pasadena CA 91101\r\nTiffany: and shipping is now: 	Raymond HolcombBiofriendly Corporation708 E Houston StreetUnit 2 Suite #6Anna TX 75409-7016\r\nRaymond Holcomb: Okay, so if i order this it will be correct now? i ordered it already but when I seen it was incorrect I had to cancel. lol\r\nTiffany: Yes\r\nTiffany: I can adjust the order on my side if it comes in also.\r\nRaymond Holcomb: On my side it is showing Billing address for me in Anna now.\r\nRaymond Holcomb: Okay! I am going to place my order now\r\nTiffany: Okay I can watch for it and make sure it it how you want it\r\nRaymond Holcomb: Its still wrong\r\nRaymond Holcomb: Bill to and Ship to is backwards.\r\nTiffany: I have corrected it.  You may need to refresh to see it on your end\r\nRaymond Holcomb: Let me know if I need to cancel again.\r\nRaymond Holcomb: The PDF is wrong.\r\nTiffany: I am not sure what PDF you are looking at\r\nRaymond Holcomb: The one at the end of the purchase.\r\nRaymond Holcomb: Is there something to be shipped?\r\nTiffany: The certificate\r\nRaymond Holcomb: If not then I can live with that.\r\nRaymond Holcomb: It needs to be shipped to 708 E. Houston Street Anna,Texas 75409\r\nTiffany: Yes I understand\r\nTiffany: I will email you a new updated PDF if needed.\r\nTiffany: I sent you an email\r\nRaymond Holcomb: Thank you\r\nRaymond Holcomb: Thanks for your help. Have a great day.\r\nTiffany: Have a great day as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('335516942JM', 1710878432, 1710880125, 2, 23, 25, 3, 0, 0, 0, 0, 5510, 0, 0, 0, 0, 'Xiao', 'xshi@penumbrainc.com', '207.231.76.4', '5a92fa62fed9171b2195cbb3d754356d', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Penumbra-cus-', 'Inquiry of number of registrations for the upcoming training', '<div class=\'ca\'><div class=\'info_box\'><i>Inquiry of number of registrations for the upcoming training</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710878434261--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710878434_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Xiao</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710878434261--><><!--begin:1710878459766--><div class=\'cv\'><span class=\'notranslate\'><b>Xiao<timestamp_1710878459_cv>:&nbsp;</b></span>Hi Tiffany, my training has been cancelled because there is no sufficient registrations</div><!--end:1710878459766--><><!--begin:1710878505451--><div class=\'cv\'><span class=\'notranslate\'><b>Xiao<timestamp_1710878505_cv>:&nbsp;</b></span>I am wondering if you can check for me to see if we have sufficient registrations for any of the following Hazwoper Cal OSHA training.</div><!--end:1710878505451--><><!--begin:1710878544380--><div class=\'cv\'><span class=\'notranslate\'><b>Xiao<timestamp_1710878544_cv>:&nbsp;</b></span>I am looking at the MAY 7 SACRAMENTO and June 18 SACRAMENTO</div><!--end:1710878544380--><><!--begin:1710878660239--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710878660_co>:&nbsp;</b></span>Those classes are too far out to know.  All classes start out as pending usually until the week before.  We usually get majority of our registrations within the three weeks before the class start date.</div><!--end:1710878660239--><><!--begin:1710878689182--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710878689_co>:&nbsp;</b></span>The May class only has 1 40 HAZ student registered at this time and the June class does not have anyone registered yet</div><!--end:1710878689182--><><!--begin:1710878715336--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710878715_co>:&nbsp;</b></span>Are you able to travel to a different location possibly?</div><!--end:1710878715336--><><!--begin:1710879013760--><div class=\'cv\'><span class=\'notranslate\'><b>Xiao<timestamp_1710879013_cv>:&nbsp;</b></span>I see</div><!--end:1710879013760--><><!--begin:1710879025836--><div class=\'cv\'><span class=\'notranslate\'><b>Xiao<timestamp_1710879025_cv>:&nbsp;</b></span>Maybe Oakland</div><!--end:1710879025836--><><!--begin:1710879086191--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710879086_co>:&nbsp;</b></span>The April OAK class has a couple people registered right now</div><!--end:1710879086191--><><!--begin:1710879106340--><div class=\'cv\'><span class=\'notranslate\'><b>Xiao<timestamp_1710879106_cv>:&nbsp;</b></span>May I know what is the lowest limit of registration required for a class?</div><!--end:1710879106340--><><!--begin:1710879171231--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710879171_co>:&nbsp;</b></span>I do not have that information as management makes the class status determinations and every class varies</div><!--end:1710879171231--><><!--begin:1710879236093--><div class=\'cv\'><span class=\'notranslate\'><b>Xiao<timestamp_1710879236_cv>:&nbsp;</b></span>I see.</div><!--end:1710879236093--><><!--begin:1710879269357--><div class=\'cv\'><span class=\'notranslate\'><b>Xiao<timestamp_1710879269_cv>:&nbsp;</b></span>May I know if there is any difference between online training and offline training?</div><!--end:1710879269357--><><!--begin:1710879303814--><div class=\'cv\'><span class=\'notranslate\'><b>Xiao<timestamp_1710879303_cv>:&nbsp;</b></span>For example, will the certificate specify if it is online/offline training?</div><!--end:1710879303814--><><!--begin:1710879328435--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710879328_co>:&nbsp;</b></span>The certification you receive is the same it does not list online or seminar</div><!--end:1710879328435--><><!--begin:1710879374124--><div class=\'cv\'><span class=\'notranslate\'><b>Xiao<timestamp_1710879374_cv>:&nbsp;</b></span>I see, thanks Tiffany!</div><!--end:1710879374124--><><!--begin:1710879379941--><div class=\'cv\'><span class=\'notranslate\'><b>Xiao<timestamp_1710879379_cv>:&nbsp;</b></span>I will check with my manager</div><!--end:1710879379941--><><!--begin:1710879475838--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710879475_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1710879475838--><><!--begin:1710879488244--><div class=\'cv\'><span class=\'notranslate\'><b>Xiao<timestamp_1710879488_cv>:&nbsp;</b></span>Nope</div><!--end:1710879488244--><><!--begin:1710879492948--><div class=\'cv\'><span class=\'notranslate\'><b>Xiao<timestamp_1710879492_cv>:&nbsp;</b></span>Thanks!</div><!--end:1710879492948--><><!--begin:1710879501334--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710879501_co>:&nbsp;</b></span>You are welcome!</div><!--end:1710879501334--><><!--begin:1710879506623--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710879506_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1710879506623--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Inquiry of number of registrations for the upcoming training\r\nTiffany has joined the chat.\r\nTiffany: Hi, Xiao!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nXiao: Hi Tiffany, my training has been cancelled because there is no sufficient registrations\r\nXiao: I am wondering if you can check for me to see if we have sufficient registrations for any of the following Hazwoper Cal OSHA training.\r\nXiao: I am looking at the MAY 7 SACRAMENTO and June 18 SACRAMENTO\r\nTiffany: Those classes are too far out to know.  All classes start out as pending usually until the week before.  We usually get majority of our registrations within the three weeks before the class start date.\r\nTiffany: The May class only has 1 40 HAZ student registered at this time and the June class does not have anyone registered yet\r\nTiffany: Are you able to travel to a different location possibly?\r\nXiao: I see\r\nXiao: Maybe Oakland\r\nTiffany: The April OAK class has a couple people registered right now\r\nXiao: May I know what is the lowest limit of registration required for a class?\r\nTiffany: I do not have that information as management makes the class status determinations and every class varies\r\nXiao: I see.\r\nXiao: May I know if there is any difference between online training and offline training?\r\nXiao: For example, will the certificate specify if it is online/offline training?\r\nTiffany: The certification you receive is the same it does not list online or seminar\r\nXiao: I see, thanks Tiffany!\r\nXiao: I will check with my manager\r\nTiffany: Is there anything else I can assist you with today?\r\nXiao: Nope\r\nXiao: Thanks!\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('335583170MK', 1710944647, 1710945161, 2, 23, 12, 7, 0, 0, 5, 0, 2566, 564, 0, 0, 0, 'Wendy Blanco', 'wblanco@mckinneytexas.org', '50.84.129.124', 'a9405ea8dad1ab6898696b277b22ae8d', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-City of McKinney-cus-', 'I have an account and requested forgot password email.  But i have not received an email.\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>I have an account and requested forgot password email.  But i have not received an email.\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1710944650701--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710944650_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Wendy Blanco</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1710944650701--><><!--begin:1710944661297--><div class=\'cv\'><span class=\'notranslate\'><b>Wendy Blanco<timestamp_1710944661_cv>:&nbsp;</b></span>good</div><!--end:1710944661297--><><!--begin:1710944705914--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710944705_co>:&nbsp;</b></span>One moment while I look you up</div><!--end:1710944705914--><><!--begin:1710944793510--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710944793_co>:&nbsp;</b></span>I just sent you an email through our NetSuite system to set up your password</div><!--end:1710944793510--><><!--begin:1710944875400--><div class=\'cv\'><span class=\'notranslate\'><b>Wendy Blanco<timestamp_1710944875_cv>:&nbsp;</b></span>got it.  thank you.</div><!--end:1710944875400--><><!--begin:1710944885071--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710944884_co>:&nbsp;</b></span>You are welcome!</div><!--end:1710944885071--><><!--begin:1710944902662--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710944902_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1710944902662--><><!--begin:1710945002914--><div class=\'cv\'><span class=\'notranslate\'><b>Wendy Blanco<timestamp_1710945002_cv>:&nbsp;</b></span>Okay i changed the password.  I&#39;m now going to see if i can log into CS.</div><!--end:1710945002914--><><!--begin:1710945023969--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710945023_co>:&nbsp;</b></span>Great!</div><!--end:1710945023969--><><!--begin:1710945057079--><div class=\'cv\'><span class=\'notranslate\'><b>Wendy Blanco<timestamp_1710945057_cv>:&nbsp;</b></span>I&#39;m in.  Thank you very much.  Have a wonderful day.<span class=\'emoji_chat\'>&#128578;</span></div><!--end:1710945057079--><><!--begin:1710945078197--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1710945078_co>:&nbsp;</b></span>You are welcome and you as well!</div><!--end:1710945078197--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have an account and requested forgot password email.  But i have not received an email.\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Wendy Blanco!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nWendy Blanco: good\r\nTiffany: One moment while I look you up\r\nTiffany: I just sent you an email through our NetSuite system to set up your password\r\nWendy Blanco: got it.  thank you.\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nWendy Blanco: Okay i changed the password.  I&#39;m now going to see if i can log into CS.\r\nTiffany: Great!\r\nWendy Blanco: I&#39;m in.  Thank you very much.  Have a wonderful day.&#128578;\r\nTiffany: You are welcome and you as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3356639845V', 1711025457, 1711025630, 2, 23, 8, 4, 0, 0, 0, 0, 3051, 0, 0, 0, 0, 'Susanna', 'susanna.williams@wolfspeed.com', '8.42.18.10', 'dba6418c3481f528802c8544ab53b026', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-Wolfspeed-cus-', 'I have requested the email password reset a few times now and haven\'t received an email. I\'ve checked my junk and spam folders as well.  Can you just reset it for me?', '<div class=\'ca\'><div class=\'info_box\'><i>I have requested the email password reset a few times now and haven\'t received an email. I\'ve checked my junk and spam folders as well.  Can you just reset it for me?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711025461409--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711025461_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Susanna</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711025461409--><><!--begin:1711025471444--><div class=\'cv\'><span class=\'notranslate\'><b>Susanna<timestamp_1711025470_cv>:&nbsp;</b></span>Good hope you are.</div><!--end:1711025471444--><><!--begin:1711025490928--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711025490_co>:&nbsp;</b></span>Yes thank you</div><!--end:1711025490928--><><!--begin:1711025497290--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711025497_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1711025497290--><><!--begin:1711025561003--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711025560_co>:&nbsp;</b></span>I just sent you an email through our NetSuite system to create your password please let me know if you get it</div><!--end:1711025561003--><><!--begin:1711025572338--><div class=\'cv\'><span class=\'notranslate\'><b>Susanna<timestamp_1711025571_cv>:&nbsp;</b></span>I did.  TY!</div><!--end:1711025572338--><><!--begin:1711025581413--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711025581_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1711025581413--><><!--begin:1711025599958--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711025599_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1711025599958--><><!--begin:1711025609019--><div class=\'cv\'><span class=\'notranslate\'><b>Susanna<timestamp_1711025608_cv>:&nbsp;</b></span>That&#39;s it!</div><!--end:1711025609019--><><!--begin:1711025612417--><div class=\'cv\'><span class=\'notranslate\'><b>Susanna<timestamp_1711025611_cv>:&nbsp;</b></span>Have a great day!</div><!--end:1711025612417--><><!--begin:1711025625832--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711025625_co>:&nbsp;</b></span>If you think of anything else, my name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day as well!</div><!--end:1711025625832--><><!--begin:1711025630013--><div class=\'cv\'><span class=\'notranslate\'><b>Susanna<timestamp_1711025629_cv>:&nbsp;</b></span>I&#39;m in.  Thanks again.</div><!--end:1711025630013--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have requested the email password reset a few times now and haven\'t received an email. I\'ve checked my junk and spam folders as well.  Can you just reset it for me?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Susanna!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSusanna: Good hope you are.\r\nTiffany: Yes thank you\r\nTiffany: One moment while I look you up please\r\nTiffany: I just sent you an email through our NetSuite system to create your password please let me know if you get it\r\nSusanna: I did.  TY!\r\nTiffany: You are most welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nSusanna: That&#39;s it!\r\nSusanna: Have a great day!\r\nTiffany: If you think of anything else, my name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day as well!\r\nSusanna: I&#39;m in.  Thanks again.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('335669390G2', 1711030873, 1711031127, 2, 19, 18, 15, 0, 0, 5, 0, 1046, 0, 0, 0, 0, 'Eric', 'ericb@highlandthreads.com', '12.154.248.98', '6eae9987db863d7a6a4d52e2df9f2f82', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-Highland Threads-cus-', 'Is the 40 hour Hazwoper class available in Spanish on-line?', '<div class=\'ca\'><div class=\'info_box\'><i>Is the 40 hour Hazwoper class available in Spanish on-line?</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1711030890304--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1711030930_co>:&nbsp;</b></span>Good Morning Eric.  Please give me a moment to look that up.</div><!--end:1711030890304--><><!--begin:1711031047630--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1711031087_co>:&nbsp;</b></span>Eric Unfortunately we do not offer the 40 Hour HAZWOPEER course in Spanish.  Sorry!</div><!--end:1711031047630--><><!--begin:1711031109840--><div class=\'cv\'><span class=\'notranslate\'><b>Eric<timestamp_1711031110_cv>:&nbsp;</b></span>Ok, no problem.</div><!--end:1711031109840--><><!--begin:1711031114182--><div class=\'cv\'><span class=\'notranslate\'><b>Eric<timestamp_1711031115_cv>:&nbsp;</b></span>Thank you for your help.</div><!--end:1711031114182--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Is the 40 hour Hazwoper class available in Spanish on-line?\r\nTracy has joined the chat.\r\nTracy: Good Morning Eric.  Please give me a moment to look that up.\r\nTracy: Eric Unfortunately we do not offer the 40 Hour HAZWOPEER course in Spanish.  Sorry!\r\nEric: Ok, no problem.\r\nEric: Thank you for your help.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('335671481W5', 1711032954, 1711035091, 2, 23, 9, 2, 0, 0, 5, 0, 8847, 567, 0, 0, 0, 'Brian Wiedow', 'bwiedow@precollc.com', '64.33.164.219', 'd4f606bb812d99d30ba4092adf0f9062', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Preco, LLC-cus-', 'I tried logging in with my last saved password but have not received an email after clicking on \'forgot password\'', '<div class=\'ca\'><div class=\'info_box\'><i>I tried logging in with my last saved password but have not received an email after clicking on \'forgot password\'</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711032956882--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711032956_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Brian Wiedow</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711032956882--><><!--begin:1711032973766--><div class=\'cv\'><span class=\'notranslate\'><b>Brian Wiedow<timestamp_1711032973_cv>:&nbsp;</b></span>I am fine.  How are you?</div><!--end:1711032973766--><><!--begin:1711033002272--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711033002_co>:&nbsp;</b></span>Good thanks</div><!--end:1711033002272--><><!--begin:1711033010171--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711033010_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1711033010171--><><!--begin:1711033081242--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711033081_co>:&nbsp;</b></span>Are you trying to purchase training on our main website <a href=\'http://www.csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>www.csregs.com</a> or log in as a group manager on <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1711033081242--><><!--begin:1711033201000--><div class=\'cv\'><span class=\'notranslate\'><b>Brian Wiedow<timestamp_1711033201_cv>:&nbsp;</b></span>I don&#39;t recall how we did it last time.  I think we had someone from purchasing (Cathie?) send the PO and I organized the trainees here at Preco.</div><!--end:1711033201000--><><!--begin:1711033250013--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711033249_co>:&nbsp;</b></span>Yes Cathie and Lorene placed the last orders </div><!--end:1711033250013--><><!--begin:1711033254351--><div class=\'cv\'><span class=\'notranslate\'><b>Brian Wiedow<timestamp_1711033254_cv>:&nbsp;</b></span>Maybe the <a href=\'http://csregsonline.com\' target=\'_blank\' rel=\'noopener noreferrer\'>csregsonline.com</a> site would work.  I was at <a href=\'http://csreg.com\' target=\'_blank\' rel=\'noopener noreferrer\'>csreg.com</a>.</div><!--end:1711033254351--><><!--begin:1711033282562--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711033282_co>:&nbsp;</b></span><a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a> is the site the employees complete the training on and I do see you have an account there</div><!--end:1711033282562--><><!--begin:1711033302938--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711033302_co>:&nbsp;</b></span>But you do not have one set up on our main website at <a href=\'http://www.csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>www.csregs.com</a></div><!--end:1711033302938--><><!--begin:1711033410919--><div class=\'cv\'><span class=\'notranslate\'><b>Brian Wiedow<timestamp_1711033410_cv>:&nbsp;</b></span>OK. I did log on there.  I do want to set up 2 new employees as the 2 listed as accepted didn&#39;t last more than a couple weeks here before they moved on.  Is there any chance the training paid then can transfer to the new names?</div><!--end:1711033410919--><><!--begin:1711033490579--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711033490_co>:&nbsp;</b></span>No those courses have expired in 2023 and cannot be reassigned</div><!--end:1711033490579--><><!--begin:1711033609579--><div class=\'cv\'><span class=\'notranslate\'><b>Brian Wiedow<timestamp_1711033609_cv>:&nbsp;</b></span>So POs go to csregs and I manage them at csregsonline?  We have other employees here that completed training in 2021 and I do not see them on <a href=\'http://csregsonline.com\' target=\'_blank\' rel=\'noopener noreferrer\'>csregsonline.com</a></div><!--end:1711033609579--><><!--begin:1711033754973--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711033754_co>:&nbsp;</b></span>You place orders at <a href=\'http://www.csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>www.csregs.com</a> then send the POs into our office at <a href=\'mailto:customerservice@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>customerservice@csregs.com</a>.  Then you assign/manage the courses at <a href=\'https://csregsonline.com\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1711033754973--><><!--begin:1711033767419--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711033767_co>:&nbsp;</b></span>If you provide me names I can look up the other students</div><!--end:1711033767419--><><!--begin:1711033893315--><div class=\'cv\'><span class=\'notranslate\'><b>Brian Wiedow<timestamp_1711033893_cv>:&nbsp;</b></span>Linda Rozell, Kevin Rhone, Kari Hillstead, Derek Nelson</div><!--end:1711033893315--><><!--begin:1711034009433--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711034009_co>:&nbsp;</b></span>I do show all those students under your company account</div><!--end:1711034009433--><><!--begin:1711034057371--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711034057_co>:&nbsp;</b></span>There are two seperate DOT courses listed probably because the orders were placed seperately</div><!--end:1711034057371--><><!--begin:1711034134814--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711034134_co>:&nbsp;</b></span>Do you see them now?</div><!--end:1711034134814--><><!--begin:1711034392827--><div class=\'cv\'><span class=\'notranslate\'><b>Brian Wiedow<timestamp_1711034392_cv>:&nbsp;</b></span>Yes.  I have not really reviewed what is all on the site.  Is it possible to change our email addresses?</div><!--end:1711034392827--><><!--begin:1711034422681--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711034422_co>:&nbsp;</b></span>Yes I can do that</div><!--end:1711034422681--><><!--begin:1711034465290--><div class=\'cv\'><span class=\'notranslate\'><b>Brian Wiedow<timestamp_1711034465_cv>:&nbsp;</b></span>Our compan yname changed form Preco, Inc to Preco, LLC and our email addresses followed.  They were @precoinc.com and are now @precollc.com</div><!--end:1711034465290--><><!--begin:1711034499522--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711034499_co>:&nbsp;</b></span>I will go into every students account and update the email addresses</div><!--end:1711034499522--><><!--begin:1711034584250--><div class=\'cv\'><span class=\'notranslate\'><b>Brian Wiedow<timestamp_1711034584_cv>:&nbsp;</b></span>HOld on.  You can delete Nicole McSorely and Johnny Ziemer.  I looked to see if I could but it does not look like it.</div><!--end:1711034584250--><><!--begin:1711034619663--><div class=\'cv\'><span class=\'notranslate\'><b>Brian Wiedow<timestamp_1711034619_cv>:&nbsp;</b></span>Thanks for your help0.  </div><!--end:1711034619663--><><!--begin:1711034662828--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711034662_co>:&nbsp;</b></span>I will disable their accounts now</div><!--end:1711034662828--><><!--begin:1711034755938--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711034755_co>:&nbsp;</b></span>All email addresses have been updated</div><!--end:1711034755938--><><!--begin:1711034765490--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711034765_co>:&nbsp;</b></span>Is there anything else I can assis tyou with today?</div><!--end:1711034765490--><><!--begin:1711034843864--><div class=\'cv\'><span class=\'notranslate\'><b>Brian Wiedow<timestamp_1711034843_cv>:&nbsp;</b></span>No, I guess I just have our purchasing group send a PO so we can get new students started?</div><!--end:1711034843864--><><!--begin:1711034893130--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711034893_co>:&nbsp;</b></span>Do you need a quote? How many DOT online courses do you need?</div><!--end:1711034893130--><><!--begin:1711034900780--><div class=\'cv\'><span class=\'notranslate\'><b>Brian Wiedow<timestamp_1711034900_cv>:&nbsp;</b></span>2 students</div><!--end:1711034900780--><><!--begin:1711035007994--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711035007_co>:&nbsp;</b></span>I will send you an email with a quote so you can forward it to your accounting to send me a PO so we can get the order placed for you</div><!--end:1711035007994--><><!--begin:1711035075001--><div class=\'cv\'><span class=\'notranslate\'><b>Brian Wiedow<timestamp_1711035075_cv>:&nbsp;</b></span>Thanks, that&#39;s all I need for now.</div><!--end:1711035075001--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I tried logging in with my last saved password but have not received an email after clicking on \'forgot password\'\r\nTiffany has joined the chat.\r\nTiffany: Hi, Brian Wiedow!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBrian Wiedow: I am fine.  How are you?\r\nTiffany: Good thanks\r\nTiffany: One moment while I look you up please\r\nTiffany: Are you trying to purchase training on our main website http://www.csregs.com or log in as a group manager on https://csregsonline.com/\r\nBrian Wiedow: I don&#39;t recall how we did it last time.  I think we had someone from purchasing (Cathie?) send the PO and I organized the trainees here at Preco.\r\nTiffany: Yes Cathie and Lorene placed the last orders \r\nBrian Wiedow: Maybe the http://csregsonline.com site would work.  I was at http://csreg.com.\r\nTiffany: https://csregsonline.com/ is the site the employees complete the training on and I do see you have an account there\r\nTiffany: But you do not have one set up on our main website at http://www.csregs.com\r\nBrian Wiedow: OK. I did log on there.  I do want to set up 2 new employees as the 2 listed as accepted didn&#39;t last more than a couple weeks here before they moved on.  Is there any chance the training paid then can transfer to the new names?\r\nTiffany: No those courses have expired in 2023 and cannot be reassigned\r\nBrian Wiedow: So POs go to csregs and I manage them at csregsonline?  We have other employees here that completed training in 2021 and I do not see them on http://csregsonline.com\r\nTiffany: You place orders at http://www.csregs.com then send the POs into our office at mailto:customerservice@csregs.com.  Then you assign/manage the courses at https://csregsonline.com\r\nTiffany: If you provide me names I can look up the other students\r\nBrian Wiedow: Linda Rozell, Kevin Rhone, Kari Hillstead, Derek Nelson\r\nTiffany: I do show all those students under your company account\r\nTiffany: There are two seperate DOT courses listed probably because the orders were placed seperately\r\nTiffany: Do you see them now?\r\nBrian Wiedow: Yes.  I have not really reviewed what is all on the site.  Is it possible to change our email addresses?\r\nTiffany: Yes I can do that\r\nBrian Wiedow: Our compan yname changed form Preco, Inc to Preco, LLC and our email addresses followed.  They were @precoinc.com and are now @precollc.com\r\nTiffany: I will go into every students account and update the email addresses\r\nBrian Wiedow: HOld on.  You can delete Nicole McSorely and Johnny Ziemer.  I looked to see if I could but it does not look like it.\r\nBrian Wiedow: Thanks for your help0.  \r\nTiffany: I will disable their accounts now\r\nTiffany: All email addresses have been updated\r\nTiffany: Is there anything else I can assis tyou with today?\r\nBrian Wiedow: No, I guess I just have our purchasing group send a PO so we can get new students started?\r\nTiffany: Do you need a quote? How many DOT online courses do you need?\r\nBrian Wiedow: 2 students\r\nTiffany: I will send you an email with a quote so you can forward it to your accounting to send me a PO so we can get the order placed for you\r\nBrian Wiedow: Thanks, that&#39;s all I need for now.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('335672517KJ', 1711034011, 1711034418, 2, 23, 29, 10, 0, 0, 5, 0, 5225, 566, 0, 0, 0, 'Timothy Johnson', 'Tim.Johnson@jameshardie.com', '147.185.148.243', '33dec56016bc7d468f53908ac8e4298f', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-James Hardie Building Products-cus-', 'Timelines for certificate receipt on HAZWOPER 8', '<div class=\'ca\'><div class=\'info_box\'><i>Timelines for certificate receipt on HAZWOPER 8</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711034028503--><div class=\'cv\'><span class=\'notranslate\'><b>Timothy Johnson<timestamp_1711034033_cv>:&nbsp;</b></span>Good morning Tiffany! I hope you&#39;ve been doing well today</div><!--end:1711034028503--><><!--begin:1711034063902--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711034063_co>:&nbsp;</b></span>Yes thank you</div><!--end:1711034063902--><><!--begin:1711034098886--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711034098_co>:&nbsp;</b></span>I see you completed your 8 HAZ on 030624</div><!--end:1711034098886--><><!--begin:1711034125235--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711034125_co>:&nbsp;</b></span>I show there has been a delay but the certificate will be sent to: Timothy Johnson<br>James Hardie Building Products<br>1000 James Hardie Way<br>Pulaski MI 24301</div><!--end:1711034125235--><><!--begin:1711034139088--><div class=\'cv\'><span class=\'notranslate\'><b>Timothy Johnson<timestamp_1711034143_cv>:&nbsp;</b></span>Are there updated estimates regarding timelines?</div><!--end:1711034139088--><><!--begin:1711034159295--><div class=\'cv\'><span class=\'notranslate\'><b>Timothy Johnson<timestamp_1711034164_cv>:&nbsp;</b></span>It looks like that address is slightly wrong, I may have made a typo!</div><!--end:1711034159295--><><!--begin:1711034165895--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711034165_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Timothy Johnson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711034165895--><><!--begin:1711034163735--><div class=\'cv\'><span class=\'notranslate\'><b>Timothy Johnson<timestamp_1711034168_cv>:&nbsp;</b></span>Pulaski, VA</div><!--end:1711034163735--><><!--begin:1711034179751--><div class=\'cv\'><span class=\'notranslate\'><b>Timothy Johnson<timestamp_1711034184_cv>:&nbsp;</b></span>James Hardie Building Products<br>1000 James Hardie Way<br>Pulaski VA24301</div><!--end:1711034179751--><><!--begin:1711034201167--><div class=\'cv\'><span class=\'notranslate\'><b>Timothy Johnson<timestamp_1711034205_cv>:&nbsp;</b></span>However, it may be better if that could be forwarded to my home address so that I can make sure I receive it in, is that possible?</div><!--end:1711034201167--><><!--begin:1711034216418--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711034216_co>:&nbsp;</b></span>Okay thank you I will update my logistics team about the change since they did print the certificates recently</div><!--end:1711034216418--><><!--begin:1711034251274--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711034251_co>:&nbsp;</b></span>Per policy we send certificates to the company address</div><!--end:1711034251274--><><!--begin:1711034267227--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711034267_co>:&nbsp;</b></span>I can get you a PDF copy this time at no fee due to our delay</div><!--end:1711034267227--><><!--begin:1711034279752--><div class=\'cv\'><span class=\'notranslate\'><b>Timothy Johnson<timestamp_1711034284_cv>:&nbsp;</b></span>That would be great in the interim, I have potential audits coming up and need a copy of that cert.</div><!--end:1711034279752--><><!--begin:1711034305590--><div class=\'cv\'><span class=\'notranslate\'><b>Timothy Johnson<timestamp_1711034310_cv>:&nbsp;</b></span>I will keep an eye out as well for when that comes through to the plant at 1000 James Hardie Way, Pulaski Virginia 24301</div><!--end:1711034305590--><><!--begin:1711034354434--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711034354_co>:&nbsp;</b></span>Sounds like a plan!</div><!--end:1711034354434--><><!--begin:1711034363340--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711034363_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1711034363340--><><!--begin:1711034371972--><div class=\'cv\'><span class=\'notranslate\'><b>Timothy Johnson<timestamp_1711034376_cv>:&nbsp;</b></span>I think that will do it, thank-you so much Tiffany</div><!--end:1711034371972--><><!--begin:1711034388469--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711034388_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1711034388469--><><!--begin:1711034408074--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711034407_co>:&nbsp;</b></span>If you think of anything else, you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1711034408074--><><!--begin:1711034409269--><div class=\'cv\'><span class=\'notranslate\'><b>Timothy Johnson<timestamp_1711034414_cv>:&nbsp;</b></span>Have a lovely day!</div><!--end:1711034409269--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Timelines for certificate receipt on HAZWOPER 8\r\nTiffany has joined the chat.\r\nTimothy Johnson: Good morning Tiffany! I hope you&#39;ve been doing well today\r\nTiffany: Yes thank you\r\nTiffany: I see you completed your 8 HAZ on 030624\r\nTiffany: I show there has been a delay but the certificate will be sent to: Timothy JohnsonJames Hardie Building Products1000 James Hardie WayPulaski MI 24301\r\nTimothy Johnson: Are there updated estimates regarding timelines?\r\nTimothy Johnson: It looks like that address is slightly wrong, I may have made a typo!\r\nTiffany: Hi, Timothy Johnson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTimothy Johnson: Pulaski, VA\r\nTimothy Johnson: James Hardie Building Products1000 James Hardie WayPulaski VA24301\r\nTimothy Johnson: However, it may be better if that could be forwarded to my home address so that I can make sure I receive it in, is that possible?\r\nTiffany: Okay thank you I will update my logistics team about the change since they did print the certificates recently\r\nTiffany: Per policy we send certificates to the company address\r\nTiffany: I can get you a PDF copy this time at no fee due to our delay\r\nTimothy Johnson: That would be great in the interim, I have potential audits coming up and need a copy of that cert.\r\nTimothy Johnson: I will keep an eye out as well for when that comes through to the plant at 1000 James Hardie Way, Pulaski Virginia 24301\r\nTiffany: Sounds like a plan!\r\nTiffany: Is there anything else I can assist you with today?\r\nTimothy Johnson: I think that will do it, thank-you so much Tiffany\r\nTiffany: You are most welcome!\r\nTiffany: If you think of anything else, you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nTimothy Johnson: Have a lovely day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('335685172XB', 1711046663, 1711046998, 2, 23, 26, 7, 0, 0, 0, 0, 3426, 0, 0, 0, 0, 'Jacob', 'jacob.macduffie@arcadis.com', '75.68.100.143', '6c907b0d1f4b0b234a32a35bb7c0bd2c', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Arcadis-cus-', 'Hello, i am registered for the 40 hour training being held in boston on april 9th. what is the adress of where the training will be held so i can book a hotel in clsoe proximity', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, i am registered for the 40 hour training being held in boston on april 9th. what is the adress of where the training will be held so i can book a hotel in clsoe proximity</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711046667221--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711046667_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jacob</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711046667221--><><!--begin:1711046683640--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob<timestamp_1711046684_cv>:&nbsp;</b></span>well, how are you?</div><!--end:1711046683640--><><!--begin:1711046725950--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob<timestamp_1711046727_cv>:&nbsp;</b></span> i am registered for the 40 hour training being held in boston on april 9th. what is the adress of where the training will be held so i can book a hotel in clsoe proximity</div><!--end:1711046725950--><><!--begin:1711046728368--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711046728_co>:&nbsp;</b></span>I am good thank you</div><!--end:1711046728368--><><!--begin:1711046738265--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711046738_co>:&nbsp;</b></span>I did send the class deatils back in February</div><!--end:1711046738265--><><!--begin:1711046745873--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711046745_co>:&nbsp;</b></span>I will forward them now</div><!--end:1711046745873--><><!--begin:1711046775035--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob<timestamp_1711046776_cv>:&nbsp;</b></span>Thank you. Appologies, I am a new hire and my email has been getting flooded pretty fast. thank you for the help!</div><!--end:1711046775035--><><!--begin:1711046778162--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711046778_co>:&nbsp;</b></span>Please let me know if you received it</div><!--end:1711046778162--><><!--begin:1711046791263--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob<timestamp_1711046792_cv>:&nbsp;</b></span>I did! Thank you again!</div><!--end:1711046791263--><><!--begin:1711046863249--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711046863_co>:&nbsp;</b></span>You are welcome!</div><!--end:1711046863249--><><!--begin:1711046871393--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711046871_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1711046871393--><><!--begin:1711046882454--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob<timestamp_1711046883_cv>:&nbsp;</b></span>i should be all set, thank you!</div><!--end:1711046882454--><><!--begin:1711046956372--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711046956_co>:&nbsp;</b></span>If you think of anything else, my name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1711046956372--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, i am registered for the 40 hour training being held in boston on april 9th. what is the adress of where the training will be held so i can book a hotel in clsoe proximity\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jacob!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJacob: well, how are you?\r\nJacob:  i am registered for the 40 hour training being held in boston on april 9th. what is the adress of where the training will be held so i can book a hotel in clsoe proximity\r\nTiffany: I am good thank you\r\nTiffany: I did send the class deatils back in February\r\nTiffany: I will forward them now\r\nJacob: Thank you. Appologies, I am a new hire and my email has been getting flooded pretty fast. thank you for the help!\r\nTiffany: Please let me know if you received it\r\nJacob: I did! Thank you again!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nJacob: i should be all set, thank you!\r\nTiffany: If you think of anything else, my name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('335689935Z2', 1711051423, 1711051587, 2, 23, 23, 3, 0, 0, 5, 0, 1935, 0, 0, 0, 0, 'Travis Purser', 'travis.purser@guardiannrg.com', '184.12.0.194', 'be7f84242a2fb045af160d265a75b9e5', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Guardian Energy-cus-', 'Hello. I am looking at taking the online version of the 40 Hour HAZWOPER. Are the hands on dates for Minneapolis the same as those listed for the instructor-led classes?', '<div class=\'ca\'><div class=\'info_box\'><i>Hello. I am looking at taking the online version of the 40 Hour HAZWOPER. Are the hands on dates for Minneapolis the same as those listed for the instructor-led classes?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711051425217--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711051425_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Travis Purser</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711051425217--><><!--begin:1711051442540--><div class=\'cv\'><span class=\'notranslate\'><b>Travis Purser<timestamp_1711051442_cv>:&nbsp;</b></span>Hi, Tiffany. I am doing well </div><!--end:1711051442540--><><!--begin:1711051499757--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711051499_co>:&nbsp;</b></span>Yes currently the last day (usually held Fridays) of the instructor-led 40 HAZ in person classes is the same day as when the dress-out classes are scheduled.</div><!--end:1711051499757--><><!--begin:1711051524825--><div class=\'cv\'><span class=\'notranslate\'><b>Travis Purser<timestamp_1711051524_cv>:&nbsp;</b></span>That answers my question. Thank you!</div><!--end:1711051524825--><><!--begin:1711051538732--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711051538_co>:&nbsp;</b></span>You are welcome!</div><!--end:1711051538732--><><!--begin:1711051548686--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711051548_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1711051548686--><><!--begin:1711051558319--><div class=\'cv\'><span class=\'notranslate\'><b>Travis Purser<timestamp_1711051558_cv>:&nbsp;</b></span>That is it, thank you!</div><!--end:1711051558319--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello. I am looking at taking the online version of the 40 Hour HAZWOPER. Are the hands on dates for Minneapolis the same as those listed for the instructor-led classes?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Travis Purser!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTravis Purser: Hi, Tiffany. I am doing well \r\nTiffany: Yes currently the last day (usually held Fridays) of the instructor-led 40 HAZ in person classes is the same day as when the dress-out classes are scheduled.\r\nTravis Purser: That answers my question. Thank you!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nTravis Purser: That is it, thank you!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('335692401VQ', 1711053887, 1711054489, 2, 23, 22, 2, 0, 0, 0, 0, 4281, 0, 0, 0, 0, 'Chris Johnson', 'chrisj@nwsllc.us', '97.68.171.50', '4ac858202a6b5142f853ddb4d8365924', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-National Waterproofing Supply-cus-', 'It has been 10 business days since I have passed my exam, and I have yet to receive my certification. Could you please provide me with a tracking number?', '<div class=\'ca\'><div class=\'info_box\'><i>It has been 10 business days since I have passed my exam, and I have yet to receive my certification. Could you please provide me with a tracking number?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711053889318--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711053889_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Chris Johnson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711053889318--><><!--begin:1711053905230--><div class=\'cv\'><span class=\'notranslate\'><b>Chris Johnson<timestamp_1711053905_cv>:&nbsp;</b></span>I&#39;m doing well, thank you, Tiffany.</div><!--end:1711053905230--><><!--begin:1711053973506--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711053973_co>:&nbsp;</b></span>Since we send the certificates via standard US Mail there is no tracking number </div><!--end:1711053973506--><><!--begin:1711054005247--><div class=\'cv\'><span class=\'notranslate\'><b>Chris Johnson<timestamp_1711054005_cv>:&nbsp;</b></span>Can you at least verify my certificates have been shipped?</div><!--end:1711054005247--><><!--begin:1711054012123--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711054012_co>:&nbsp;</b></span>I show there was a delay in sending your certificate so I can get you a PDF copy at no fee </div><!--end:1711054012123--><><!--begin:1711054026588--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711054026_co>:&nbsp;</b></span>It will be shipped to:	Christopher Johnson<br>National Waterproofing Supply<br>550 Kane Ct<br>Ste 100<br>Oviedo FL 32765</div><!--end:1711054026588--><><!--begin:1711054062440--><div class=\'cv\'><span class=\'notranslate\'><b>Chris Johnson<timestamp_1711054062_cv>:&nbsp;</b></span>A temporary PDF certificate would be great, thank you. Can you tell me when my card and certificate will ship?</div><!--end:1711054062440--><><!--begin:1711054138933--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711054138_co>:&nbsp;</b></span>They were printed today so they should be sent out within the next few days.  I cannot confirm 100% when exactly though.</div><!--end:1711054138933--><><!--begin:1711054225812--><div class=\'cv\'><span class=\'notranslate\'><b>Chris Johnson<timestamp_1711054225_cv>:&nbsp;</b></span>Can you please send me an e-mail when everything ships? My boss wants me to have these in my possession as soon as possible, in order to be fully compliant.</div><!--end:1711054225812--><><!--begin:1711054300502--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711054300_co>:&nbsp;</b></span>I will send you the PDF right now and will do my best to reach out once I have information that the certificates went out via US Mail.</div><!--end:1711054300502--><><!--begin:1711054357814--><div class=\'cv\'><span class=\'notranslate\'><b>Chris Johnson<timestamp_1711054357_cv>:&nbsp;</b></span>Thank you, Tiffany. I really appreciate it.</div><!--end:1711054357814--><><!--begin:1711054384966--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711054384_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1711054384966--><><!--begin:1711054391848--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711054391_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1711054391848--><><!--begin:1711054409708--><div class=\'cv\'><span class=\'notranslate\'><b>Chris Johnson<timestamp_1711054409_cv>:&nbsp;</b></span>That&#39;s it for today. Thanks again for all your help!</div><!--end:1711054409708--><><!--begin:1711054435566--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711054435_co>:&nbsp;</b></span>My pleasure!</div><!--end:1711054435566--><><!--begin:1711054439734--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711054439_co>:&nbsp;</b></span>Have a wonderful day!</div><!--end:1711054439734--><><!--begin:1711054451796--><div class=\'cv\'><span class=\'notranslate\'><b>Chris Johnson<timestamp_1711054451_cv>:&nbsp;</b></span>You as well.</div><!--end:1711054451796--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'It has been 10 business days since I have passed my exam, and I have yet to receive my certification. Could you please provide me with a tracking number?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Chris Johnson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nChris Johnson: I&#39;m doing well, thank you, Tiffany.\r\nTiffany: Since we send the certificates via standard US Mail there is no tracking number \r\nChris Johnson: Can you at least verify my certificates have been shipped?\r\nTiffany: I show there was a delay in sending your certificate so I can get you a PDF copy at no fee \r\nTiffany: It will be shipped to:	Christopher JohnsonNational Waterproofing Supply550 Kane CtSte 100Oviedo FL 32765\r\nChris Johnson: A temporary PDF certificate would be great, thank you. Can you tell me when my card and certificate will ship?\r\nTiffany: They were printed today so they should be sent out within the next few days.  I cannot confirm 100% when exactly though.\r\nChris Johnson: Can you please send me an e-mail when everything ships? My boss wants me to have these in my possession as soon as possible, in order to be fully compliant.\r\nTiffany: I will send you the PDF right now and will do my best to reach out once I have information that the certificates went out via US Mail.\r\nChris Johnson: Thank you, Tiffany. I really appreciate it.\r\nTiffany: You are most welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nChris Johnson: That&#39;s it for today. Thanks again for all your help!\r\nTiffany: My pleasure!\r\nTiffany: Have a wonderful day!\r\nChris Johnson: You as well.\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('335750987XZ', 1711112459, 1711112571, 1, 23, 7, 3, 0, 0, 0, 0, 1564, 0, 0, 0, 0, 'eric', 'ezeigler@upenn.edu', '73.195.26.231', '62bf449a27e2e6aed28d58d994677516', 'From-_-Automatic Chat Invite-cus-Question Type:-_-Course Not Working as Expected-cus-Company-_-Upenn-cus-Online Course-_-8 hour hazwoper-cus-', 'Previously had access to th course material, now it is no where to be found', '<div class=\'ca\'><div class=\'info_box\'><i>Previously had access to th course material, now it is no where to be found</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711112463574--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711112463_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>eric</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711112463574--><><!--begin:1711112479995--><div class=\'cv\'><span class=\'notranslate\'><b>eric<timestamp_1711112479_cv>:&nbsp;</b></span>Can you help me figure this out please</div><!--end:1711112479995--><><!--begin:1711112504663--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711112504_co>:&nbsp;</b></span>I am looking you up now</div><!--end:1711112504663--><><!--begin:1711112527057--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711112526_co>:&nbsp;</b></span>Are you logging into your account on <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1711112527057--><><!--begin:1711112566780--><div class=\'cv\'><span class=\'notranslate\'><b>eric<timestamp_1711112566_cv>:&nbsp;</b></span>THAT WORKED</div><!--end:1711112566780--><><!--begin:1711112569057--><div class=\'cv\'><span class=\'notranslate\'><b>eric<timestamp_1711112569_cv>:&nbsp;</b></span>THANKYOU</div><!--end:1711112569057--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Previously had access to th course material, now it is no where to be found\r\nTiffany has joined the chat.\r\nTiffany: Hi, eric!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\neric: Can you help me figure this out please\r\nTiffany: I am looking you up now\r\nTiffany: Are you logging into your account on https://csregsonline.com/\r\neric: THAT WORKED\r\neric: THANKYOU\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('3357553274Z', 1711116797, 1711117114, 1, 23, 5, 2, 0, 0, 5, 0, 3269, 0, 0, 0, 0, 'Gregory Yeager', 'greg.yeager@syensqo.com', '150.251.3.1', 'ce185bdc3bd00a90f6ed02096749afcf', 'From-_-Automatic Chat Invite-cus-Question Type:-_-Course Not Working as Expected-cus-Company-_-Syensqo-cus-Online Course-_-8 hour Hazwoper-cus-', 'Can you help me with the login screen? A firmwater login pops up after I am in the course and it is saying that it does not recognize my email', '<div class=\'ca\'><div class=\'info_box\'><i>Can you help me with the login screen? A firmwater login pops up after I am in the course and it is saying that it does not recognize my email</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711116799947--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711116799_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Gregory Yeager</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711116799947--><><!--begin:1711116821898--><div class=\'cv\'><span class=\'notranslate\'><b>Gregory Yeager<timestamp_1711116821_cv>:&nbsp;</b></span>Hi Tiffany can you help me with my login issues?</div><!--end:1711116821898--><><!--begin:1711116856058--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711116855_co>:&nbsp;</b></span>Are you logging into <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1711116856058--><><!--begin:1711116862022--><div class=\'cv\'><span class=\'notranslate\'><b>Gregory Yeager<timestamp_1711116862_cv>:&nbsp;</b></span>Yes</div><!--end:1711116862022--><><!--begin:1711116897242--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711116897_co>:&nbsp;</b></span>So you log in successfully and then it bumps you out when you try and enter the course?</div><!--end:1711116897242--><><!--begin:1711116950585--><div class=\'cv\'><span class=\'notranslate\'><b>Gregory Yeager<timestamp_1711116950_cv>:&nbsp;</b></span>Actually, I think it&#39;s working now</div><!--end:1711116950585--><><!--begin:1711116968147--><div class=\'cv\'><span class=\'notranslate\'><b>Gregory Yeager<timestamp_1711116968_cv>:&nbsp;</b></span>I was clicking on the support link instead of the course link. That&#39;s my mistake</div><!--end:1711116968147--><><!--begin:1711116973218--><div class=\'cv\'><span class=\'notranslate\'><b>Gregory Yeager<timestamp_1711116973_cv>:&nbsp;</b></span>Thank you for your help!</div><!--end:1711116973218--><><!--begin:1711116980202--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711116980_co>:&nbsp;</b></span>You are welcome!</div><!--end:1711116980202--><><!--begin:1711116992674--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711116992_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1711116992674--><><!--begin:1711117074050--><div class=\'cv\'><span class=\'notranslate\'><b>Gregory Yeager<timestamp_1711117074_cv>:&nbsp;</b></span>That is all. Thank you</div><!--end:1711117074050--><><!--begin:1711117102813--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711117102_co>:&nbsp;</b></span>You are welcome! If you think of anything else, my name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1711117102813--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Can you help me with the login screen? A firmwater login pops up after I am in the course and it is saying that it does not recognize my email\r\nTiffany has joined the chat.\r\nTiffany: Hi, Gregory Yeager!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nGregory Yeager: Hi Tiffany can you help me with my login issues?\r\nTiffany: Are you logging into https://csregsonline.com/\r\nGregory Yeager: Yes\r\nTiffany: So you log in successfully and then it bumps you out when you try and enter the course?\r\nGregory Yeager: Actually, I think it&#39;s working now\r\nGregory Yeager: I was clicking on the support link instead of the course link. That&#39;s my mistake\r\nGregory Yeager: Thank you for your help!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nGregory Yeager: That is all. Thank you\r\nTiffany: You are welcome! If you think of anything else, my name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('335763683MX', 1711125180, 1711125861, 2, 23, 32, 10, 0, 0, 0, 0, 3624, 0, 0, 0, 0, 'Sharon Sharp', 'fiscalpurchasing@mewuk.com', '209.142.126.93', '33952a40e8022e8a452ea37ff6226c8b', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-Tuolumne Mewuk Tribal Council-cus-', 'It\'s time for our Environmental Specialist to take the 8 hour hazwoper refresher course. Every year between him and I there is an issue with logins and passwords. My password from lat year purchasing the course is not longer recognized. I assume it\'s been replaced by Erik\'s.', '<div class=\'ca\'><div class=\'info_box\'><i>It\'s time for our Environmental Specialist to take the 8 hour hazwoper refresher course. Every year between him and I there is an issue with logins and passwords. My password from lat year purchasing the course is not longer recognized. I assume it\'s been replaced by Erik\'s.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711125183538--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711125183_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sharon Sharp</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711125183538--><><!--begin:1711125201902--><div class=\'cv\'><span class=\'notranslate\'><b>Sharon Sharp<timestamp_1711125201_cv>:&nbsp;</b></span>I&#39;m well, thank you.</div><!--end:1711125201902--><><!--begin:1711125220601--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711125220_co>:&nbsp;</b></span>One moment please</div><!--end:1711125220601--><><!--begin:1711125288900--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711125288_co>:&nbsp;</b></span>I see your email in our system as <a href=\'mailto:SSharpe@mewuk.com\' target=\'_blank\' rel=\'noopener noreferrer\'>SSharpe@mewuk.com</a> is this correct?</div><!--end:1711125288900--><><!--begin:1711125331051--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711125330_co>:&nbsp;</b></span>Or should I use <a href=\'mailto:fiscalpurchasing@mewuk.com\' target=\'_blank\' rel=\'noopener noreferrer\'>fiscalpurchasing@mewuk.com</a> </div><!--end:1711125331051--><><!--begin:1711125361818--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711125361_co>:&nbsp;</b></span>We recently updated our website so I will need to send you an email to set up your password as the purchaser</div><!--end:1711125361818--><><!--begin:1711125372753--><div class=\'cv\'><span class=\'notranslate\'><b>Sharon Sharp<timestamp_1711125372_cv>:&nbsp;</b></span>My notes for login information was <a href=\'mailto:fiscalpurchasing@mewuk.com\' target=\'_blank\' rel=\'noopener noreferrer\'>fiscalpurchasing@mewuk.com</a></div><!--end:1711125372753--><><!--begin:1711125393049--><div class=\'cv\'><span class=\'notranslate\'><b>Sharon Sharp<timestamp_1711125393_cv>:&nbsp;</b></span>Oh....that makes sense.</div><!--end:1711125393049--><><!--begin:1711125447156--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711125447_co>:&nbsp;</b></span>Which email would you like to use?</div><!--end:1711125447156--><><!--begin:1711125503819--><div class=\'cv\'><span class=\'notranslate\'><b>Sharon Sharp<timestamp_1711125503_cv>:&nbsp;</b></span>fiscalpurchasing, please.</div><!--end:1711125503819--><><!--begin:1711125533563--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711125533_co>:&nbsp;</b></span>I just sent you the email now</div><!--end:1711125533563--><><!--begin:1711125607355--><div class=\'cv\'><span class=\'notranslate\'><b>Sharon Sharp<timestamp_1711125607_cv>:&nbsp;</b></span>Thank you Tiffany. I will make the changes.</div><!--end:1711125607355--><><!--begin:1711125628484--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711125628_co>:&nbsp;</b></span>Sounds good is there anything else I can assist you with today?</div><!--end:1711125628484--><><!--begin:1711125828646--><div class=\'cv\'><span class=\'notranslate\'><b>Sharon Sharp<timestamp_1711125828_cv>:&nbsp;</b></span>No thank you.</div><!--end:1711125828646--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'It\'s time for our Environmental Specialist to take the 8 hour hazwoper refresher course. Every year between him and I there is an issue with logins and passwords. My password from lat year purchasing the course is not longer recognized. I assume it\'s been replaced by Erik\'s.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Sharon Sharp!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSharon Sharp: I&#39;m well, thank you.\r\nTiffany: One moment please\r\nTiffany: I see your email in our system as mailto:SSharpe@mewuk.com is this correct?\r\nTiffany: Or should I use mailto:fiscalpurchasing@mewuk.com \r\nTiffany: We recently updated our website so I will need to send you an email to set up your password as the purchaser\r\nSharon Sharp: My notes for login information was mailto:fiscalpurchasing@mewuk.com\r\nSharon Sharp: Oh....that makes sense.\r\nTiffany: Which email would you like to use?\r\nSharon Sharp: fiscalpurchasing, please.\r\nTiffany: I just sent you the email now\r\nSharon Sharp: Thank you Tiffany. I will make the changes.\r\nTiffany: Sounds good is there anything else I can assist you with today?\r\nSharon Sharp: No thank you.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3357806609E', 1711142150, 1711142323, 2, 23, 25, 2, 0, 0, 0, 0, 2186, 0, 0, 0, 0, 'dianne', 'dianne.burnia@stantec.com', '96.78.227.253', 'a2c6de752097f23b45cda3a13c7f13f1', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Stantec-cus-', 'your website down?', '<div class=\'ca\'><div class=\'info_box\'><i>your website down?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711142152853--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711142152_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>dianne</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711142152853--><><!--begin:1711142170274--><div class=\'cv\'><span class=\'notranslate\'><b>dianne<timestamp_1711142170_cv>:&nbsp;</b></span>ok</div><!--end:1711142170274--><><!--begin:1711142179247--><div class=\'cv\'><span class=\'notranslate\'><b>dianne<timestamp_1711142179_cv>:&nbsp;</b></span>your website down</div><!--end:1711142179247--><><!--begin:1711142183345--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711142183_co>:&nbsp;</b></span>Not that I am aware of</div><!--end:1711142183345--><><!--begin:1711142188380--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711142188_co>:&nbsp;</b></span>What issue are you having</div><!--end:1711142188380--><><!--begin:1711142197856--><div class=\'cv\'><span class=\'notranslate\'><b>dianne<timestamp_1711142197_cv>:&nbsp;</b></span>it&#39;s not loading</div><!--end:1711142197856--><><!--begin:1711142206233--><div class=\'cv\'><span class=\'notranslate\'><b>dianne<timestamp_1711142206_cv>:&nbsp;</b></span><a href=\'http://www.csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>www.csregs.com</a></div><!--end:1711142206233--><><!--begin:1711142210649--><div class=\'cv\'><span class=\'notranslate\'><b>dianne<timestamp_1711142210_cv>:&nbsp;</b></span>is that wrong?</div><!--end:1711142210649--><><!--begin:1711142223884--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711142223_co>:&nbsp;</b></span>That is correct but it is loading on my side</div><!--end:1711142223884--><><!--begin:1711142241586--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711142241_co>:&nbsp;</b></span>Maybe it is your internet connection or firewall</div><!--end:1711142241586--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'your website down?\r\nTiffany has joined the chat.\r\nTiffany: Hi, dianne!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\ndianne: ok\r\ndianne: your website down\r\nTiffany: Not that I am aware of\r\nTiffany: What issue are you having\r\ndianne: it&#39;s not loading\r\ndianne: http://www.csregs.com\r\ndianne: is that wrong?\r\nTiffany: That is correct but it is loading on my side\r\nTiffany: Maybe it is your internet connection or firewall\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3360089553E', 1711370430, 1711370645, 2, 23, 9, 5, 0, 0, 5, 1, 2133, 0, 0, 0, 0, 'George Wheeler', 'buddy.wheeler@aclaritywater.com', '73.31.143.78', 'f2e679f49eac905d6c83df69b14a54b2', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Aclarity Water-cus-', 'I completed the 24 hour online Hazwoper training. I would like to schedule the remaining 16 hours to get 40 hour certified.', '<div class=\'ca\'><div class=\'info_box\'><i>I completed the 24 hour online Hazwoper training. I would like to schedule the remaining 16 hours to get 40 hour certified.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711370432913--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711370432_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>George Wheeler</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711370432913--><><!--begin:1711370481554--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711370481_co>:&nbsp;</b></span>To purchase the 16-Hour HAZWOPER upgrade please go to our website using the following link: <a href=\'https://www.csregs.com/16-Hour-HAZWOPER\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.csregs.com/16-Hour-HAZWOPER</a></div><!--end:1711370481554--><><!--begin:1711370545226--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711370545_co>:&nbsp;</b></span>I see we cancelled your original 40-Hour HAZWOPER class.</div><!--end:1711370545226--><><!--begin:1711370568528--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711370568_co>:&nbsp;</b></span>I can get you rescheduled at no fee without you placing a new order for the 16-Hour HAZWOPER</div><!--end:1711370568528--><><!--begin:1711370581264--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711370581_co>:&nbsp;</b></span>We do have a Hartford, CT class this week.</div><!--end:1711370581264--><><!--begin:1711370622545--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711370622_co>:&nbsp;</b></span>The 16-Hour HAZWOPER students would attend the last two days of class on Wednesday-03/27 and Thursday-03/28</div><!--end:1711370622545--><><!--begin:1711370645898--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711370645_co>:&nbsp;</b></span>Do you want me to reschedule you into this weeks class?</div><!--end:1711370645898--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I completed the 24 hour online Hazwoper training. I would like to schedule the remaining 16 hours to get 40 hour certified.\r\nTiffany has joined the chat.\r\nTiffany: Hi, George Wheeler!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: To purchase the 16-Hour HAZWOPER upgrade please go to our website using the following link: https://www.csregs.com/16-Hour-HAZWOPER\r\nTiffany: I see we cancelled your original 40-Hour HAZWOPER class.\r\nTiffany: I can get you rescheduled at no fee without you placing a new order for the 16-Hour HAZWOPER\r\nTiffany: We do have a Hartford, CT class this week.\r\nTiffany: The 16-Hour HAZWOPER students would attend the last two days of class on Wednesday-03/27 and Thursday-03/28\r\nTiffany: Do you want me to reschedule you into this weeks class?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('33601420697', 1711375691, 1711376161, 2, 23, 20, 2, 0, 0, 5, 0, 4843, 0, 0, 0, 0, 'Frank', 'Frank.Trigilio@va.gov', '152.131.10.79', 'c07e1c7fdf047cce96ea9f0659d1b4f6', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Veterans Affairs-cus-', '        Frank Trigilio is approved to attend HAZWOPER training on\r\n        4/8/2024, this is an virtual training.  Regsitration Cost:\r\n        $675 \r\n\r\n        V.A. TRANSACTION NUMBERS: \r\n              653-24-2-337-0033\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>        Frank Trigilio is approved to attend HAZWOPER training on\r\n        4/8/2024, this is an virtual training.  Regsitration Cost:\r\n        $675 \r\n\r\n        V.A. TRANSACTION NUMBERS: \r\n              653-24-2-337-0033\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711375694082--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711375693_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Frank</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711375694082--><><!--begin:1711375712412--><div class=\'cv\'><span class=\'notranslate\'><b>Frank<timestamp_1711375712_cv>:&nbsp;</b></span>Good, You?</div><!--end:1711375712412--><><!--begin:1711375724144--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711375724_co>:&nbsp;</b></span>Good thanks</div><!--end:1711375724144--><><!--begin:1711375771545--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711375771_co>:&nbsp;</b></span>You were sent a course invite to start training on 03/18/2024</div><!--end:1711375771545--><><!--begin:1711375774109--><div class=\'cv\'><span class=\'notranslate\'><b>Frank<timestamp_1711375774_cv>:&nbsp;</b></span>I am having an issue with the 40 HAzmat online course</div><!--end:1711375774109--><><!--begin:1711375781966--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711375781_co>:&nbsp;</b></span>Did you get that email?</div><!--end:1711375781966--><><!--begin:1711375800772--><div class=\'cv\'><span class=\'notranslate\'><b>Frank<timestamp_1711375800_cv>:&nbsp;</b></span>I was told it was april 8th</div><!--end:1711375800772--><><!--begin:1711375857968--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711375857_co>:&nbsp;</b></span>This is a 40-hour course.  You have to complete the online 32-hour portion before you can attend the 8-Hour hands-on dressout portion.</div><!--end:1711375857968--><><!--begin:1711375874033--><div class=\'cv\'><span class=\'notranslate\'><b>Frank<timestamp_1711375874_cv>:&nbsp;</b></span>I do have an email to accept the invitation </div><!--end:1711375874033--><><!--begin:1711375889079--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711375888_co>:&nbsp;</b></span>We cannot even register you for the hands-on dressout portion until the online portion is complete.  </div><!--end:1711375889079--><><!--begin:1711375910393--><div class=\'cv\'><span class=\'notranslate\'><b>Frank<timestamp_1711375910_cv>:&nbsp;</b></span>I was told by my chain of command this was a full online course.</div><!--end:1711375910393--><><!--begin:1711375965337--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711375965_co>:&nbsp;</b></span>The 40-Hour HAZWOPER cannot be completed fully online per OSHA regulations there is a hands-on dress-out portion requirement.  </div><!--end:1711375965337--><><!--begin:1711375989200--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711375989_co>:&nbsp;</b></span>The course that was purchased for you is the 40 Hour OSHA HAZWOPER - Online Training - Standard w/Hands On Training</div><!--end:1711375989200--><><!--begin:1711376016898--><div class=\'cv\'><span class=\'notranslate\'><b>Frank<timestamp_1711376016_cv>:&nbsp;</b></span>Okay. I understand. </div><!--end:1711376016898--><><!--begin:1711376027065--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711376026_co>:&nbsp;</b></span>This course includes a 32-hour online portion and then an 8-Hour hands-on dressout in person portion.</div><!--end:1711376027065--><><!--begin:1711376078055--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711376077_co>:&nbsp;</b></span>Once you accept the online course invite you have 90 days to complete the FULL course, online portion, hands-on in person portion and then back online to complete the final assessment/exam.  </div><!--end:1711376078055--><><!--begin:1711376105888--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711376105_co>:&nbsp;</b></span>Do you have any other questions I can assist with?</div><!--end:1711376105888--><><!--begin:1711376131843--><div class=\'cv\'><span class=\'notranslate\'><b>Frank<timestamp_1711376131_cv>:&nbsp;</b></span>Okay. Thank you for your time. </div><!--end:1711376131843--><><!--begin:1711376141112--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711376140_co>:&nbsp;</b></span>You are welcome!</div><!--end:1711376141112--><><!--begin:1711376149395--><div class=\'cv\'><span class=\'notranslate\'><b>Frank<timestamp_1711376149_cv>:&nbsp;</b></span><span class=\'emoji_chat\'>&#128578;</span></div><!--end:1711376149395--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', '        Frank Trigilio is approved to attend HAZWOPER training on\r\n        4/8/2024, this is an virtual training.  Regsitration Cost:\r\n        $675 \r\n\r\n        V.A. TRANSACTION NUMBERS: \r\n              653-24-2-337-0033\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Frank!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nFrank: Good, You?\r\nTiffany: Good thanks\r\nTiffany: You were sent a course invite to start training on 03/18/2024\r\nFrank: I am having an issue with the 40 HAzmat online course\r\nTiffany: Did you get that email?\r\nFrank: I was told it was april 8th\r\nTiffany: This is a 40-hour course.  You have to complete the online 32-hour portion before you can attend the 8-Hour hands-on dressout portion.\r\nFrank: I do have an email to accept the invitation \r\nTiffany: We cannot even register you for the hands-on dressout portion until the online portion is complete.  \r\nFrank: I was told by my chain of command this was a full online course.\r\nTiffany: The 40-Hour HAZWOPER cannot be completed fully online per OSHA regulations there is a hands-on dress-out portion requirement.  \r\nTiffany: The course that was purchased for you is the 40 Hour OSHA HAZWOPER - Online Training - Standard w/Hands On Training\r\nFrank: Okay. I understand. \r\nTiffany: This course includes a 32-hour online portion and then an 8-Hour hands-on dressout in person portion.\r\nTiffany: Once you accept the online course invite you have 90 days to complete the FULL course, online portion, hands-on in person portion and then back online to complete the final assessment/exam.  \r\nTiffany: Do you have any other questions I can assist with?\r\nFrank: Okay. Thank you for your time. \r\nTiffany: You are welcome!\r\nFrank: &#128578;\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('336101157ZA', 1711462641, 1711462920, 2, 19, 19, 16, 0, 0, 0, 0, 1881, 0, 0, 0, 0, 'Justin Olson', 'justinolson@106group.com', '174.141.201.104', 'fa8926ce6d3a46ae17b3fa471ca40c96', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-106 Group-cus-', 'Hello, \r\n\r\nI need to buy two online 8-hour annual refresher courses for a couple of employees. If I were to buy to of those trainings, is there a way for me to share it with the two employees? ', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, \r\n\r\nI need to buy two online 8-hour annual refresher courses for a couple of employees. If I were to buy to of those trainings, is there a way for me to share it with the two employees? </i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1711462623608--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1711462669_co>:&nbsp;</b></span>Good Morning Justin</div><!--end:1711462623608--><><!--begin:1711462746808--><div class=\'cv\'><span class=\'notranslate\'><b>Justin Olson<timestamp_1711462741_cv>:&nbsp;</b></span>Good morning </div><!--end:1711462746808--><><!--begin:1711462754632--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1711462800_co>:&nbsp;</b></span>You can purchase both of the classes at the same time and then assign them to them after the purchase.  I would be happy to email you the instructions for that.</div><!--end:1711462754632--><><!--begin:1711462831143--><div class=\'cv\'><span class=\'notranslate\'><b>Justin Olson<timestamp_1711462825_cv>:&nbsp;</b></span>Yes, please email me the instructions. It would be greatly appreciated!</div><!--end:1711462831143--><><!--begin:1711462825970--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1711462871_co>:&nbsp;</b></span>I will send those. Is there anything else I can do for you?</div><!--end:1711462825970--><><!--begin:1711462891381--><div class=\'cv\'><span class=\'notranslate\'><b>Justin Olson<timestamp_1711462886_cv>:&nbsp;</b></span>Nope, that&#39;s all the help I will need. Thank you!</div><!--end:1711462891381--><><!--begin:1711462871303--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1711462917_co>:&nbsp;</b></span>Your welcome.  Have a great day!</div><!--end:1711462871303--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, \r\n\r\nI need to buy two online 8-hour annual refresher courses for a couple of employees. If I were to buy to of those trainings, is there a way for me to share it with the two employees? \r\nTracy has joined the chat.\r\nTracy: Good Morning Justin\r\nJustin Olson: Good morning \r\nTracy: You can purchase both of the classes at the same time and then assign them to them after the purchase.  I would be happy to email you the instructions for that.\r\nJustin Olson: Yes, please email me the instructions. It would be greatly appreciated!\r\nTracy: I will send those. Is there anything else I can do for you?\r\nJustin Olson: Nope, that&#39;s all the help I will need. Thank you!\r\nTracy: Your welcome.  Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('336104524GK', 1711465996, 1711466563, 2, 23, 7, 3, 0, 0, 0, 0, 6437, 0, 0, 0, 0, 'Teodor', 'tgrujoski@stantinc.com', '184.17.130.210', 'dd3bbdadf5ac7909629656fc55c4e05f', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Stant-cus-', 'When I will receive certificate?', '<div class=\'ca\'><div class=\'info_box\'><i>When I will receive certificate?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711465998055--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711465997_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Teodor</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711465998055--><><!--begin:1711466007728--><div class=\'cv\'><span class=\'notranslate\'><b>Teodor<timestamp_1711466007_cv>:&nbsp;</b></span>Good, thank you.</div><!--end:1711466007728--><><!--begin:1711466029720--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711466029_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1711466029720--><><!--begin:1711466042086--><div class=\'cv\'><span class=\'notranslate\'><b>Teodor<timestamp_1711466042_cv>:&nbsp;</b></span>OK, thanks.</div><!--end:1711466042086--><><!--begin:1711466060887--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711466060_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. <br><br>All course fees must be paid before a certificate is released. Is this request for a recent completion and can you verify that payment of all registration fees has been made?</div><!--end:1711466060887--><><!--begin:1711466093041--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711466092_co>:&nbsp;</b></span>Your certificate will be sent via US Mail to: 	  <br>Joseph Ruddy<br>Stant Corp<br>437 Grove Ct<br>Batavia IL 60510</div><!--end:1711466093041--><><!--begin:1711466101589--><div class=\'cv\'><span class=\'notranslate\'><b>Teodor<timestamp_1711466101_cv>:&nbsp;</b></span>I completed it on 3/12</div><!--end:1711466101589--><><!--begin:1711466120551--><div class=\'cv\'><span class=\'notranslate\'><b>Teodor<timestamp_1711466120_cv>:&nbsp;</b></span>do you know if it was already sent?</div><!--end:1711466120551--><><!--begin:1711466128903--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711466128_co>:&nbsp;</b></span>I see there has been a slight delay with getting it in the mail  on our end so I can get you a PDF copy at no fee today if you would like.  </div><!--end:1711466128903--><><!--begin:1711466143006--><div class=\'cv\'><span class=\'notranslate\'><b>Teodor<timestamp_1711466143_cv>:&nbsp;</b></span>yes, please.</div><!--end:1711466143006--><><!--begin:1711466155096--><div class=\'cv\'><span class=\'notranslate\'><b>Teodor<timestamp_1711466155_cv>:&nbsp;</b></span>my email is <a href=\'mailto:tgrujoski@stantinc.com\' target=\'_blank\' rel=\'noopener noreferrer\'>tgrujoski@stantinc.com</a></div><!--end:1711466155096--><><!--begin:1711466155791--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711466155_co>:&nbsp;</b></span>I will get that sent over shortly.</div><!--end:1711466155791--><><!--begin:1711466171673--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711466171_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1711466171673--><><!--begin:1711466175167--><div class=\'cv\'><span class=\'notranslate\'><b>Teodor<timestamp_1711466175_cv>:&nbsp;</b></span>thank you. Also, can you change mailing address too?</div><!--end:1711466175167--><><!--begin:1711466205024--><div class=\'cv\'><span class=\'notranslate\'><b>Teodor<timestamp_1711466205_cv>:&nbsp;</b></span>Because that is not the person who is certified, just company credit card address.</div><!--end:1711466205024--><><!--begin:1711466264360--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711466264_co>:&nbsp;</b></span>As the certificate was already printed and most likely put in the mail I cannot change it for this particular certificate but I can update it for future certificates that are sent.  </div><!--end:1711466264360--><><!--begin:1711466330345--><div class=\'cv\'><span class=\'notranslate\'><b>Teodor<timestamp_1711466330_cv>:&nbsp;</b></span>you don&#39;t have too, we can do it in 3 years when the next one is due.</div><!--end:1711466330345--><><!--begin:1711466339275--><div class=\'cv\'><span class=\'notranslate\'><b>Teodor<timestamp_1711466339_cv>:&nbsp;</b></span>Thanks.</div><!--end:1711466339275--><><!--begin:1711466367051--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711466366_co>:&nbsp;</b></span>You are welcome!</div><!--end:1711466367051--><><!--begin:1711466380434--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711466380_co>:&nbsp;</b></span>Is there anything else I can do for  you today?</div><!--end:1711466380434--><><!--begin:1711466400299--><div class=\'cv\'><span class=\'notranslate\'><b>Teodor<timestamp_1711466400_cv>:&nbsp;</b></span>All set, just waiting for you email with the cert.</div><!--end:1711466400299--><><!--begin:1711466413756--><div class=\'cv\'><span class=\'notranslate\'><b>Teodor<timestamp_1711466413_cv>:&nbsp;</b></span>*your</div><!--end:1711466413756--><><!--begin:1711466489929--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711466489_co>:&nbsp;</b></span>Just sent!</div><!--end:1711466489929--><><!--begin:1711466514999--><div class=\'cv\'><span class=\'notranslate\'><b>Teodor<timestamp_1711466515_cv>:&nbsp;</b></span>got it!</div><!--end:1711466514999--><><!--begin:1711466520874--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711466520_co>:&nbsp;</b></span>If you need anything else you can reach me at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a> ext 313 or simply by replying to my email.  Have a great day!</div><!--end:1711466520874--><><!--begin:1711466521614--><div class=\'cv\'><span class=\'notranslate\'><b>Teodor<timestamp_1711466521_cv>:&nbsp;</b></span>thank you very much!</div><!--end:1711466521614--><><!--begin:1711466529880--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711466529_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1711466529880--><><!--begin:1711466557118--><div class=\'cv\'><span class=\'notranslate\'><b>Teodor<timestamp_1711466557_cv>:&nbsp;</b></span>you too! Bye now.</div><!--end:1711466557118--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'When I will receive certificate?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Teodor!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTeodor: Good, thank you.\r\nTiffany: One moment while I look you up please\r\nTeodor: OK, thanks.\r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. All course fees must be paid before a certificate is released. Is this request for a recent completion and can you verify that payment of all registration fees has been made?\r\nTiffany: Your certificate will be sent via US Mail to: 	  Joseph RuddyStant Corp437 Grove CtBatavia IL 60510\r\nTeodor: I completed it on 3/12\r\nTeodor: do you know if it was already sent?\r\nTiffany: I see there has been a slight delay with getting it in the mail  on our end so I can get you a PDF copy at no fee today if you would like.  \r\nTeodor: yes, please.\r\nTeodor: my email is mailto:tgrujoski@stantinc.com\r\nTiffany: I will get that sent over shortly.\r\nTiffany: Is there anything else I can assist you with today?\r\nTeodor: thank you. Also, can you change mailing address too?\r\nTeodor: Because that is not the person who is certified, just company credit card address.\r\nTiffany: As the certificate was already printed and most likely put in the mail I cannot change it for this particular certificate but I can update it for future certificates that are sent.  \r\nTeodor: you don&#39;t have too, we can do it in 3 years when the next one is due.\r\nTeodor: Thanks.\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can do for  you today?\r\nTeodor: All set, just waiting for you email with the cert.\r\nTeodor: *your\r\nTiffany: Just sent!\r\nTeodor: got it!\r\nTiffany: If you need anything else you can reach me at tel:8007112706 ext 313 or simply by replying to my email.  Have a great day!\r\nTeodor: thank you very much!\r\nTiffany: You are most welcome!\r\nTeodor: you too! Bye now.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('336112416AA', 1711473910, 1711474397, 2, 23, 28, 10, 0, 0, 5, 0, 3638, 0, 0, 0, 0, 'Hannah', 'hannah.medsker@duke.edu', '96.10.238.194', 'a7f42efe086ff0ea872ebffcf6e49907', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-CSS-cus-', 'I am currently doing the online portion of the 40-hour HAZWOPER, and my supervisor wants me to attend the last portion in person. Do you have upcoming training dates in North Carolina? My course is due May 31st. I could attend a session in Raleigh/Durham or Charlotte. ', '<div class=\'ca\'><div class=\'info_box\'><i>I am currently doing the online portion of the 40-hour HAZWOPER, and my supervisor wants me to attend the last portion in person. Do you have upcoming training dates in North Carolina? My course is due May 31st. I could attend a session in Raleigh/Durham or Charlotte. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711473913768--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711473913_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Hannah</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711473913768--><><!--begin:1711473935733--><div class=\'cv\'><span class=\'notranslate\'><b>Hannah<timestamp_1711473935_cv>:&nbsp;</b></span>I&#39;m good, how are you?</div><!--end:1711473935733--><><!--begin:1711473971438--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711473971_co>:&nbsp;</b></span>I am good thank you</div><!--end:1711473971438--><><!--begin:1711474009388--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711474009_co>:&nbsp;</b></span>I just sent you an email with information and directions on how to register for the hands-on dress out class once the online portion is completed</div><!--end:1711474009388--><><!--begin:1711474049353--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711474049_co>:&nbsp;</b></span>The next Charotte, NC class scheduled is 04/26/2024 and the next Raleigh, NC class is scheduled for 04/12/2024</div><!--end:1711474049353--><><!--begin:1711474095934--><div class=\'cv\'><span class=\'notranslate\'><b>Hannah<timestamp_1711474096_cv>:&nbsp;</b></span>Perfect! Those dates both work for me.</div><!--end:1711474095934--><><!--begin:1711474139151--><div class=\'cv\'><span class=\'notranslate\'><b>Hannah<timestamp_1711474139_cv>:&nbsp;</b></span>Once I finish the online portion, I can sign up for one of those dates?</div><!--end:1711474139151--><><!--begin:1711474191333--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711474191_co>:&nbsp;</b></span>You can just email me back and I will get you registered on my end at $0 sa the cost is included with your online course purchase.  </div><!--end:1711474191333--><><!--begin:1711474233285--><div class=\'cv\'><span class=\'notranslate\'><b>Hannah<timestamp_1711474233_cv>:&nbsp;</b></span>Okay great! Thank you. I will email you once I pass the online exam.</div><!--end:1711474233285--><><!--begin:1711474282622--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711474282_co>:&nbsp;</b></span>You will actually not be able to take the final exam until after the hands-on class as a password is required but you can email me once you get to the password module.</div><!--end:1711474282622--><><!--begin:1711474320630--><div class=\'cv\'><span class=\'notranslate\'><b>Hannah<timestamp_1711474320_cv>:&nbsp;</b></span>Ok, understood! </div><!--end:1711474320630--><><!--begin:1711474340220--><div class=\'cv\'><span class=\'notranslate\'><b>Hannah<timestamp_1711474340_cv>:&nbsp;</b></span>I will let my supervisor know. Thanks again. </div><!--end:1711474340220--><><!--begin:1711474350892--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711474350_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1711474350892--><><!--begin:1711474389113--><div class=\'cv\'><span class=\'notranslate\'><b>Hannah<timestamp_1711474389_cv>:&nbsp;</b></span>Have a great day!</div><!--end:1711474389113--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am currently doing the online portion of the 40-hour HAZWOPER, and my supervisor wants me to attend the last portion in person. Do you have upcoming training dates in North Carolina? My course is due May 31st. I could attend a session in Raleigh/Durham or Charlotte. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Hannah!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nHannah: I&#39;m good, how are you?\r\nTiffany: I am good thank you\r\nTiffany: I just sent you an email with information and directions on how to register for the hands-on dress out class once the online portion is completed\r\nTiffany: The next Charotte, NC class scheduled is 04/26/2024 and the next Raleigh, NC class is scheduled for 04/12/2024\r\nHannah: Perfect! Those dates both work for me.\r\nHannah: Once I finish the online portion, I can sign up for one of those dates?\r\nTiffany: You can just email me back and I will get you registered on my end at $0 sa the cost is included with your online course purchase.  \r\nHannah: Okay great! Thank you. I will email you once I pass the online exam.\r\nTiffany: You will actually not be able to take the final exam until after the hands-on class as a password is required but you can email me once you get to the password module.\r\nHannah: Ok, understood! \r\nHannah: I will let my supervisor know. Thanks again. \r\nTiffany: You are most welcome!\r\nHannah: Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('336115406JK', 1711476903, 1711477534, 2, 23, 32, 9, 0, 0, 0, 0, 4684, 0, 0, 0, 0, 'Jerry Ngo', 'jhngo@gsi-net.com', '104.10.26.99', '1c86b82fad72de48f4654649fadccdab', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-GSI Environmental-cus-', 'Please send over certificate of HAZWOPER 8hr Refresher completion ', '<div class=\'ca\'><div class=\'info_box\'><i>Please send over certificate of HAZWOPER 8hr Refresher completion </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711476907959--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711476907_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jerry Ngo</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711476907959--><><!--begin:1711476981932--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711476981_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. <br><br>All course fees must be paid before a certificate is released. Is this request for a recent completion and can you verify that payment of all registration fees has been made?</div><!--end:1711476981932--><><!--begin:1711477010359--><div class=\'cv\'><span class=\'notranslate\'><b>Jerry Ngo<timestamp_1711477010_cv>:&nbsp;</b></span>yes the course was completed march 12 by Jerry Ngo</div><!--end:1711477010359--><><!--begin:1711477032899--><div class=\'cv\'><span class=\'notranslate\'><b>Jerry Ngo<timestamp_1711477032_cv>:&nbsp;</b></span>can you confirm the mailing address that it was sent to?</div><!--end:1711477032899--><><!--begin:1711477045139--><div class=\'cv\'><span class=\'notranslate\'><b>Jerry Ngo<timestamp_1711477045_cv>:&nbsp;</b></span>all registration fees have been paid</div><!--end:1711477045139--><><!--begin:1711477051157--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711477051_co>:&nbsp;</b></span>Jerry Ngo<br>GSI Environmental<br>17219 Millikan Ave<br>Irvine CA 92612</div><!--end:1711477051157--><><!--begin:1711477092773--><div class=\'cv\'><span class=\'notranslate\'><b>Jerry Ngo<timestamp_1711477092_cv>:&nbsp;</b></span>Yes correct</div><!--end:1711477092773--><><!--begin:1711477098430--><div class=\'cv\'><span class=\'notranslate\'><b>Jerry Ngo<timestamp_1711477098_cv>:&nbsp;</b></span>i have not received a certificate though?</div><!--end:1711477098430--><><!--begin:1711477119858--><div class=\'cv\'><span class=\'notranslate\'><b>Jerry Ngo<timestamp_1711477119_cv>:&nbsp;</b></span>is it possible to email the certificate in that case?</div><!--end:1711477119858--><><!--begin:1711477224613--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711477224_co>:&nbsp;</b></span>I do show there was a delay with sending the certificate via US Mail.  I will get you a PDF copy at no fee this one time due to our delay</div><!--end:1711477224613--><><!--begin:1711477246905--><div class=\'cv\'><span class=\'notranslate\'><b>Jerry Ngo<timestamp_1711477246_cv>:&nbsp;</b></span>thanks, please send over to <a href=\'mailto:jerryngojhn@gmail.com\' target=\'_blank\' rel=\'noopener noreferrer\'>jerryngojhn@gmail.com</a> or <a href=\'mailto:jhngo@gsi-net.com\' target=\'_blank\' rel=\'noopener noreferrer\'>jhngo@gsi-net.com</a></div><!--end:1711477246905--><><!--begin:1711477251885--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711477251_co>:&nbsp;</b></span>Normally there is a $10 fee</div><!--end:1711477251885--><><!--begin:1711477312588--><div class=\'cv\'><span class=\'notranslate\'><b>Jerry Ngo<timestamp_1711477312_cv>:&nbsp;</b></span>please send to one of the emails thank you</div><!--end:1711477312588--><><!--begin:1711477316198--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711477316_co>:&nbsp;</b></span>I will get the PDF generated and sent today</div><!--end:1711477316198--><><!--begin:1711477324102--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711477323_co>:&nbsp;</b></span>You are welcome</div><!--end:1711477324102--><><!--begin:1711477333878--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711477333_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1711477333878--><><!--begin:1711477394917--><div class=\'cv\'><span class=\'notranslate\'><b>Jerry Ngo<timestamp_1711477394_cv>:&nbsp;</b></span>no that&#39;s all thank you</div><!--end:1711477394917--><><!--begin:1711477400125--><div class=\'cv\'><span class=\'notranslate\'><b>Jerry Ngo<timestamp_1711477400_cv>:&nbsp;</b></span>have a good day</div><!--end:1711477400125--><><!--begin:1711477425946--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711477425_co>:&nbsp;</b></span>You as well!!</div><!--end:1711477425946--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Please send over certificate of HAZWOPER 8hr Refresher completion \r\nTiffany has joined the chat.\r\nTiffany: Hi, Jerry Ngo!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. All course fees must be paid before a certificate is released. Is this request for a recent completion and can you verify that payment of all registration fees has been made?\r\nJerry Ngo: yes the course was completed march 12 by Jerry Ngo\r\nJerry Ngo: can you confirm the mailing address that it was sent to?\r\nJerry Ngo: all registration fees have been paid\r\nTiffany: Jerry NgoGSI Environmental17219 Millikan AveIrvine CA 92612\r\nJerry Ngo: Yes correct\r\nJerry Ngo: i have not received a certificate though?\r\nJerry Ngo: is it possible to email the certificate in that case?\r\nTiffany: I do show there was a delay with sending the certificate via US Mail.  I will get you a PDF copy at no fee this one time due to our delay\r\nJerry Ngo: thanks, please send over to mailto:jerryngojhn@gmail.com or mailto:jhngo@gsi-net.com\r\nTiffany: Normally there is a $10 fee\r\nJerry Ngo: please send to one of the emails thank you\r\nTiffany: I will get the PDF generated and sent today\r\nTiffany: You are welcome\r\nTiffany: Is there anything else I can assist you with today?\r\nJerry Ngo: no that&#39;s all thank you\r\nJerry Ngo: have a good day\r\nTiffany: You as well!!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('3361195719M', 1711481059, 1711482571, 2, 23, 22, 4, 0, 0, 0, 0, 2539, 0, 0, 0, 0, 'Patrick', 'pwmoffitt@gsi-net.com', '72.174.129.52', '8214c42c98bd54a4500fc5fb868fa3e8', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-GSI Environmental-cus-', 'The site will not let me register for some reason. Error code says, \"An error occurred during registration. Please try again.\" However it does not show what the error might be. ', '<div class=\'ca\'><div class=\'info_box\'><i>The site will not let me register for some reason. Error code says, \"An error occurred during registration. Please try again.\" However it does not show what the error might be. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711481063304--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711481063_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Patrick</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711481063304--><><!--begin:1711481072696--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick<timestamp_1711481072_cv>:&nbsp;</b></span>Good thanks</div><!--end:1711481072696--><><!--begin:1711481191563--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711481191_co>:&nbsp;</b></span>One moment while i look you up</div><!--end:1711481191563--><><!--begin:1711481335362--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick<timestamp_1711481335_cv>:&nbsp;</b></span>I dont even have an account yet. The website wont let submit the initial registration with the website</div><!--end:1711481335362--><><!--begin:1711481441709--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711481441_co>:&nbsp;</b></span>You are at the main site attempting to purchase training correct</div><!--end:1711481441709--><><!--begin:1711481497649--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick<timestamp_1711481497_cv>:&nbsp;</b></span>Yes trying to purchase, but need to register first</div><!--end:1711481497649--><><!--begin:1711481536863--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick<timestamp_1711481537_cv>:&nbsp;</b></span>maybe I dont need to register - it atuomatically sent me to this page after I added the course to my basket. Can I just checkout without registering?</div><!--end:1711481536863--><><!--begin:1711481621520--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711481621_co>:&nbsp;</b></span>You do need to set up an account</div><!--end:1711481621520--><><!--begin:1711481874350--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711481874_co>:&nbsp;</b></span>I did just get an order from <a href=\'mailto:dcbranscum@gsi-net.com\' target=\'_blank\' rel=\'noopener noreferrer\'>dcbranscum@gsi-net.com</a> were you able to move forward with the purchase?</div><!--end:1711481874350--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'The site will not let me register for some reason. Error code says, \"An error occurred during registration. Please try again.\" However it does not show what the error might be. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Patrick!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nPatrick: Good thanks\r\nTiffany: One moment while i look you up\r\nPatrick: I dont even have an account yet. The website wont let submit the initial registration with the website\r\nTiffany: You are at the main site attempting to purchase training correct\r\nPatrick: Yes trying to purchase, but need to register first\r\nPatrick: maybe I dont need to register - it atuomatically sent me to this page after I added the course to my basket. Can I just checkout without registering?\r\nTiffany: You do need to set up an account\r\nTiffany: I did just get an order from mailto:dcbranscum@gsi-net.com were you able to move forward with the purchase?\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('336187559HM', 1711549048, 1711549687, 2, 23, 24, 3, 0, 0, 0, 0, 2999, 0, 0, 0, 0, 'Tymber', 'tymber.minnick@loudoun.gov', '142.202.200.1', 'e639162ef32d6109ffc180563b3e30c2', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Loudoun County Landfill-cus-', 'I purchased the training for me and a coworker. I cannot log into the student portal to share access with her, or view myself. I can log into main site but the portal says my email doesnt exist.', '<div class=\'ca\'><div class=\'info_box\'><i>I purchased the training for me and a coworker. I cannot log into the student portal to share access with her, or view myself. I can log into main site but the portal says my email doesnt exist.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711549052715--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711549052_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Tymber</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711549052715--><><!--begin:1711549136681--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711549136_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1711549136681--><><!--begin:1711549245349--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711549245_co>:&nbsp;</b></span>Please refresh your account I have upgrade you to the group manager</div><!--end:1711549245349--><><!--begin:1711549311277--><div class=\'cv\'><span class=\'notranslate\'><b>Tymber<timestamp_1711549311_cv>:&nbsp;</b></span>Okay!</div><!--end:1711549311277--><><!--begin:1711549357119--><div class=\'cv\'><span class=\'notranslate\'><b>Tymber<timestamp_1711549357_cv>:&nbsp;</b></span>I am still unable to log in </div><!--end:1711549357119--><><!--begin:1711549375600--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711549375_co>:&nbsp;</b></span>Are you trying to log into <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1711549375600--><><!--begin:1711549444236--><div class=\'cv\'><span class=\'notranslate\'><b>Tymber<timestamp_1711549444_cv>:&nbsp;</b></span>I was but for some reason the link you sent worked</div><!--end:1711549444236--><><!--begin:1711549455319--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711549455_co>:&nbsp;</b></span>Great!</div><!--end:1711549455319--><><!--begin:1711549458466--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711549458_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1711549458466--><><!--begin:1711549504604--><div class=\'cv\'><span class=\'notranslate\'><b>Tymber<timestamp_1711549504_cv>:&nbsp;</b></span>No thank you! That is all</div><!--end:1711549504604--><><!--begin:1711549527257--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711549527_co>:&nbsp;</b></span>If you think of anything else, my name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1711549527257--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I purchased the training for me and a coworker. I cannot log into the student portal to share access with her, or view myself. I can log into main site but the portal says my email doesnt exist.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Tymber!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: One moment please while I look you up\r\nTiffany: Please refresh your account I have upgrade you to the group manager\r\nTymber: Okay!\r\nTymber: I am still unable to log in \r\nTiffany: Are you trying to log into https://csregsonline.com/\r\nTymber: I was but for some reason the link you sent worked\r\nTiffany: Great!\r\nTiffany: Is there anything else I can assist you with today?\r\nTymber: No thank you! That is all\r\nTiffany: If you think of anything else, my name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('336188506ZH', 1711549992, 1711551249, 2, 23, 21, 2, 0, 0, 0, 0, 3103, 0, 0, 0, 0, 'Sarah Munday', 's.munday@iwscorp.com', '104.55.68.53', 'a7846595d5c7526fca0891975dafe98f', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Intelligent Wellhead Systems-cus-', 'I am trying to register one of our techs for the H2S course and it says an error occurred during registration. I provided my information, but I won\'t be completing the course. ', '<div class=\'ca\'><div class=\'info_box\'><i>I am trying to register one of our techs for the H2S course and it says an error occurred during registration. I provided my information, but I won\'t be completing the course. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711549995244--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711549995_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sarah Munday</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711549995244--><><!--begin:1711550031059--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711550030_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1711550031059--><><!--begin:1711550107953--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711550107_co>:&nbsp;</b></span>Did the message cone up when trying to set up your purcashing account?</div><!--end:1711550107953--><><!--begin:1711550305283--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711550305_co>:&nbsp;</b></span>Do you still need assistance?</div><!--end:1711550305283--><><!--begin:1711550327432--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Munday<timestamp_1711550326_cv>:&nbsp;</b></span>just trying to get in</div><!--end:1711550327432--><><!--begin:1711550726163--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711550726_co>:&nbsp;</b></span>I sent you a password set email from our NetSuite system</div><!--end:1711550726163--><><!--begin:1711550836703--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Munday<timestamp_1711550835_cv>:&nbsp;</b></span>got in</div><!--end:1711550836703--><><!--begin:1711550838320--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Munday<timestamp_1711550837_cv>:&nbsp;</b></span>thank you</div><!--end:1711550838320--><><!--begin:1711550867315--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711550867_co>:&nbsp;</b></span>You are welcome!</div><!--end:1711550867315--><><!--begin:1711550947771--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Munday<timestamp_1711550946_cv>:&nbsp;</b></span>now I have purchased the course but need to place it in our field techs name</div><!--end:1711550947771--><><!--begin:1711551029831--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711551029_co>:&nbsp;</b></span>You should get an email from our other online training system to log in and do that</div><!--end:1711551029831--><><!--begin:1711551043650--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711551043_co>:&nbsp;</b></span><a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1711551043650--><><!--begin:1711551250106--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711551249_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1711551250106--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I am trying to register one of our techs for the H2S course and it says an error occurred during registration. I provided my information, but I won\'t be completing the course. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Sarah Munday!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: One moment please while I look you up\r\nTiffany: Did the message cone up when trying to set up your purcashing account?\r\nTiffany: Do you still need assistance?\r\nSarah Munday: just trying to get in\r\nTiffany: I sent you a password set email from our NetSuite system\r\nSarah Munday: got in\r\nSarah Munday: thank you\r\nTiffany: You are welcome!\r\nSarah Munday: now I have purchased the course but need to place it in our field techs name\r\nTiffany: You should get an email from our other online training system to log in and do that\r\nTiffany: https://csregsonline.com/\r\nTiffany: Is there anything else I can assist you with today?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('336196004HB', 1711557493, 1711557901, 2, 23, 23, 5, 0, 0, 5, 0, 2751, 0, 0, 0, 0, 'Paulna', 'pwells@gsi-net.com', '163.235.193.10', 'e53087f9ea8f9623e2135e29419305e3', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-GSI Environmental-cus-', 'I\'m trying to register a new account. However, when I click \"Create Account\", a pop up keeps coming up that \"An error occured during registration. Please try again.\" Is there another way to create a new account?', '<div class=\'ca\'><div class=\'info_box\'><i>I\'m trying to register a new account. However, when I click \"Create Account\", a pop up keeps coming up that \"An error occured during registration. Please try again.\" Is there another way to create a new account?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711557495884--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711557495_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Paulna</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711557495884--><><!--begin:1711557508621--><div class=\'cv\'><span class=\'notranslate\'><b>Paulna<timestamp_1711557508_cv>:&nbsp;</b></span>I&#39;m good. How are you?</div><!--end:1711557508621--><><!--begin:1711557545661--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711557545_co>:&nbsp;</b></span>Good thanks</div><!--end:1711557545661--><><!--begin:1711557568137--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711557567_co>:&nbsp;</b></span>I just sent you an email to set up a password for our NetSuite system</div><!--end:1711557568137--><><!--begin:1711557644795--><div class=\'cv\'><span class=\'notranslate\'><b>Paulna<timestamp_1711557644_cv>:&nbsp;</b></span>I haven&#39;t received the email yet</div><!--end:1711557644795--><><!--begin:1711557660859--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711557660_co>:&nbsp;</b></span>Please check junk or spam if it does not come into you inbox</div><!--end:1711557660859--><><!--begin:1711557768100--><div class=\'cv\'><span class=\'notranslate\'><b>Paulna<timestamp_1711557768_cv>:&nbsp;</b></span>Got it! Was able to log in and everything! </div><!--end:1711557768100--><><!--begin:1711557770317--><div class=\'cv\'><span class=\'notranslate\'><b>Paulna<timestamp_1711557770_cv>:&nbsp;</b></span>Thank you!</div><!--end:1711557770317--><><!--begin:1711557791673--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711557791_co>:&nbsp;</b></span>Great! </div><!--end:1711557791673--><><!--begin:1711557809050--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711557808_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1711557809050--><><!--begin:1711557827287--><div class=\'cv\'><span class=\'notranslate\'><b>Paulna<timestamp_1711557827_cv>:&nbsp;</b></span>Nope! Thanks! Have a great day!</div><!--end:1711557827287--><><!--begin:1711557836850--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711557836_co>:&nbsp;</b></span>You as well!</div><!--end:1711557836850--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I\'m trying to register a new account. However, when I click \"Create Account\", a pop up keeps coming up that \"An error occured during registration. Please try again.\" Is there another way to create a new account?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Paulna!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nPaulna: I&#39;m good. How are you?\r\nTiffany: Good thanks\r\nTiffany: I just sent you an email to set up a password for our NetSuite system\r\nPaulna: I haven&#39;t received the email yet\r\nTiffany: Please check junk or spam if it does not come into you inbox\r\nPaulna: Got it! Was able to log in and everything! \r\nPaulna: Thank you!\r\nTiffany: Great! \r\nTiffany: Is there anything else I can assist you with?\r\nPaulna: Nope! Thanks! Have a great day!\r\nTiffany: You as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('336288378KM', 1711649851, 1711650234, 2, 23, 8, 4, 0, 0, 5, 0, 4720, 0, 0, 0, 0, 'Amanda ', 'amanda.baeza54@gmail.com', '67.8.76.249', '9bc7bffbadde5499ef62d765449e154a', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Brown and Caldwell-cus-', 'Good Afternoon, I\'m looking to register for the hybrid course offered. The company Brown and Caldwell said the contract between companies has ended, but that you still could provide a discount from mentioning Brown and Caldwell? I\'m curious how much it is, because this would be paid out of my own pocket (and later reimbursed) and would just like to know just how much the course would cost in the end with discount? Thanks!', '<div class=\'ca\'><div class=\'info_box\'><i>Good Afternoon, I\'m looking to register for the hybrid course offered. The company Brown and Caldwell said the contract between companies has ended, but that you still could provide a discount from mentioning Brown and Caldwell? I\'m curious how much it is, because this would be paid out of my own pocket (and later reimbursed) and would just like to know just how much the course would cost in the end with discount? Thanks!</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711649854821--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711649854_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Amanda </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711649854821--><><!--begin:1711649872786--><div class=\'cv\'><span class=\'notranslate\'><b>Amanda <timestamp_1711649872_cv>:&nbsp;</b></span>I&#39;m great how are you?</div><!--end:1711649872786--><><!--begin:1711649903491--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711649903_co>:&nbsp;</b></span>I am good thanks</div><!--end:1711649903491--><><!--begin:1711649994659--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711649994_co>:&nbsp;</b></span>No there is no existing discount for Brown & Caldwell. <br>Once registered for any online training course with Compliance Solutions students have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.<br><br>With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. The students certificate of completion will then be issued via USPS (as long as they have passed the exam with a 70% or better and the course is paid).  The hands-on dressout portion is not included in this course.<br><br>At the request of students and clients, Compliance Solutions created this Hybrid, 100% online version of our 40-Hour HAZWOPER course that is specially designed for workers/employees who:<br><br>Are employed by a company that provides hands-on training for their employees or;<br>Have job descriptions that EXCLUDE exposure to IDLH environments.<br><br>Compliance Solutions offers the hands-On training at 41 U.S. locations (onsite classes are offered for groups of 5 or more).  After registering, and within 12 months, you need hands-on training (per OSHA regulations), simply register for and pay the additional cost.</div><!--end:1711649994659--><><!--begin:1711650052718--><div class=\'cv\'><span class=\'notranslate\'><b>Amanda <timestamp_1711650052_cv>:&nbsp;</b></span>okay, thankyou! </div><!--end:1711650052718--><><!--begin:1711650088859--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711650088_co>:&nbsp;</b></span>The standard version that includes that hands0on dress-out requirement is $975 and the hybrid option which does not include the hands-on dress-out class is $775, the hands-on dress-out price when sold separately is $295</div><!--end:1711650088859--><><!--begin:1711650130522--><div class=\'cv\'><span class=\'notranslate\'><b>Amanda <timestamp_1711650130_cv>:&nbsp;</b></span>perfect, thankyou for letting me know!</div><!--end:1711650130522--><><!--begin:1711650157675--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711650157_co>:&nbsp;</b></span>You are welcome!</div><!--end:1711650157675--><><!--begin:1711650168732--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711650168_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1711650168732--><><!--begin:1711650182885--><div class=\'cv\'><span class=\'notranslate\'><b>Amanda <timestamp_1711650182_cv>:&nbsp;</b></span>nope, thats all I needed :)</div><!--end:1711650182885--><><!--begin:1711650197404--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711650197_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1711650197404--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Good Afternoon, I\'m looking to register for the hybrid course offered. The company Brown and Caldwell said the contract between companies has ended, but that you still could provide a discount from mentioning Brown and Caldwell? I\'m curious how much it is, because this would be paid out of my own pocket (and later reimbursed) and would just like to know just how much the course would cost in the end with discount? Thanks!\r\nTiffany has joined the chat.\r\nTiffany: Hi, Amanda !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAmanda : I&#39;m great how are you?\r\nTiffany: I am good thanks\r\nTiffany: No there is no existing discount for Brown & Caldwell. Once registered for any online training course with Compliance Solutions students have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. The students certificate of completion will then be issued via USPS (as long as they have passed the exam with a 70% or better and the course is paid).  The hands-on dressout portion is not included in this course.At the request of students and clients, Compliance Solutions created this Hybrid, 100% online version of our 40-Hour HAZWOPER course that is specially designed for workers/employees who:Are employed by a company that provides hands-on training for their employees or;Have job descriptions that EXCLUDE exposure to IDLH environments.Compliance Solutions offers the hands-On training at 41 U.S. locations (onsite classes are offered for groups of 5 or more).  After registering, and within 12 months, you need hands-on training (per OSHA regulations), simply register for and pay the additional cost.\r\nAmanda : okay, thankyou! \r\nTiffany: The standard version that includes that hands0on dress-out requirement is $975 and the hybrid option which does not include the hands-on dress-out class is $775, the hands-on dress-out price when sold separately is $295\r\nAmanda : perfect, thankyou for letting me know!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nAmanda : nope, thats all I needed :)\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('336288773WH', 1711650245, 1711650513, 2, 23, 7, 4, 0, 0, 5, 0, 2266, 0, 0, 0, 0, 'Kimberly', 'kimberly.dudeck@aptim.com', '24.0.73.78', '2b018121691ae5ea17b365f30703ab76', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Aptim-cus-', 'Once I purchase the 40 hours HAZWOPER Online Standard course, is there a time limit on how quickly I need to complete the course?', '<div class=\'ca\'><div class=\'info_box\'><i>Once I purchase the 40 hours HAZWOPER Online Standard course, is there a time limit on how quickly I need to complete the course?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711650249235--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711650249_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kimberly</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711650249235--><><!--begin:1711650275849--><div class=\'cv\'><span class=\'notranslate\'><b>Kimberly<timestamp_1711650275_cv>:&nbsp;</b></span>Hi, I&#39;m great! How are you?</div><!--end:1711650275849--><><!--begin:1711650288125--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711650287_co>:&nbsp;</b></span>I am good thanks! Once registered for any online training course with Compliance Solutions students have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.</div><!--end:1711650288125--><><!--begin:1711650347950--><div class=\'cv\'><span class=\'notranslate\'><b>Kimberly<timestamp_1711650347_cv>:&nbsp;</b></span>Perfect. So I don&#39;t need to complete the course and the in person training all in the same week.</div><!--end:1711650347950--><><!--begin:1711650372124--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711650371_co>:&nbsp;</b></span>Correct!</div><!--end:1711650372124--><><!--begin:1711650430948--><div class=\'cv\'><span class=\'notranslate\'><b>Kimberly<timestamp_1711650430_cv>:&nbsp;</b></span>Great! Well that answers my question. Thank you!</div><!--end:1711650430948--><><!--begin:1711650506933--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711650506_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1711650506933--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Once I purchase the 40 hours HAZWOPER Online Standard course, is there a time limit on how quickly I need to complete the course?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Kimberly!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKimberly: Hi, I&#39;m great! How are you?\r\nTiffany: I am good thanks! Once registered for any online training course with Compliance Solutions students have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.\r\nKimberly: Perfect. So I don&#39;t need to complete the course and the in person training all in the same week.\r\nTiffany: Correct!\r\nKimberly: Great! Well that answers my question. Thank you!\r\nTiffany: You are most welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3362934649C', 1711654935, 1711655213, 1, 23, 6, 2, 0, 0, 0, 0, 1937, 0, 0, 0, 0, 'Kevin', 'kkelly@dhojv.com', '76.173.99.174', 'd08eb56e9b55122dc71cee1530919719', 'From-_-Automatic Chat Invite-cus-Question Type:-_-Course Not Working as Expected-cus-Company-_-DHOJV-cus-Online Course-_-DOT Hazmat-cus-', 'I can\'t find the button to open the course', '<div class=\'ca\'><div class=\'info_box\'><i>I can\'t find the button to open the course</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711654937969--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711654937_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kevin</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711654937969--><><!--begin:1711654950392--><div class=\'cv\'><span class=\'notranslate\'><b>Kevin<timestamp_1711654949_cv>:&nbsp;</b></span>OK</div><!--end:1711654950392--><><!--begin:1711655008000--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711655007_co>:&nbsp;</b></span>One moment please while I am looking you up</div><!--end:1711655008000--><><!--begin:1711655044512--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711655044_co>:&nbsp;</b></span>I see you are registered for the DOT online course.  To log in please use the following link: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1711655044512--><><!--begin:1711655078792--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711655078_co>:&nbsp;</b></span>Is there anything else I can assist you with toay?</div><!--end:1711655078792--><><!--begin:1711655213673--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711655213_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1711655213673--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I can\'t find the button to open the course\r\nTiffany has joined the chat.\r\nTiffany: Hi, Kevin!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKevin: OK\r\nTiffany: One moment please while I am looking you up\r\nTiffany: I see you are registered for the DOT online course.  To log in please use the following link: https://csregsonline.com/\r\nTiffany: Is there anything else I can assist you with toay?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('336294786R8', 1711656257, 1711656572, 2, 23, 6, 3, 0, 0, 5, 0, 2157, 0, 0, 0, 0, 'jerry garcia', 'jerry.garcia@roadguardinterlock.com', '65.240.68.34', '9199ea3908b3112bd786435fe8b494c7', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-Road Guard Interlock-cus-', 'I\'m needing to reset my PW. I\'ve clicked on Reset PW and send an email....and yet I don\'t receive instructions on resetting my PW.', '<div class=\'ca\'><div class=\'info_box\'><i>I\'m needing to reset my PW. I\'ve clicked on Reset PW and send an email....and yet I don\'t receive instructions on resetting my PW.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711656258910--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711656258_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>jerry garcia</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711656258910--><><!--begin:1711656279928--><div class=\'cv\'><span class=\'notranslate\'><b>jerry garcia<timestamp_1711656280_cv>:&nbsp;</b></span>Great, how about you ?</div><!--end:1711656279928--><><!--begin:1711656315637--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711656315_co>:&nbsp;</b></span>I am good thanks</div><!--end:1711656315637--><><!--begin:1711656338787--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711656338_co>:&nbsp;</b></span>I just sent you an email from out NetSuite to set your password</div><!--end:1711656338787--><><!--begin:1711656385659--><div class=\'cv\'><span class=\'notranslate\'><b>jerry garcia<timestamp_1711656385_cv>:&nbsp;</b></span>Yes, I just received it. I see my email is my old one. </div><!--end:1711656385659--><><!--begin:1711656402947--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711656402_co>:&nbsp;</b></span>I can update that for you now</div><!--end:1711656402947--><><!--begin:1711656421468--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711656421_co>:&nbsp;</b></span>Or you can update it after youo set your password</div><!--end:1711656421468--><><!--begin:1711656486938--><div class=\'cv\'><span class=\'notranslate\'><b>jerry garcia<timestamp_1711656487_cv>:&nbsp;</b></span>I&#39;ll reset it.</div><!--end:1711656486938--><><!--begin:1711656550103--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711656549_co>:&nbsp;</b></span>Sounds ike a plan!</div><!--end:1711656550103--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I\'m needing to reset my PW. I\'ve clicked on Reset PW and send an email....and yet I don\'t receive instructions on resetting my PW.\r\nTiffany has joined the chat.\r\nTiffany: Hi, jerry garcia!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\njerry garcia: Great, how about you ?\r\nTiffany: I am good thanks\r\nTiffany: I just sent you an email from out NetSuite to set your password\r\njerry garcia: Yes, I just received it. I see my email is my old one. \r\nTiffany: I can update that for you now\r\nTiffany: Or you can update it after youo set your password\r\njerry garcia: I&#39;ll reset it.\r\nTiffany: Sounds ike a plan!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3362988725H', 1711660348, 1711660839, 2, 23, 11, 9, 0, 0, 5, 0, 3285, 0, 0, 0, 0, 'Heather', 'heather.fawcett@aecom.com', '208.127.90.94', 'a56eb9e5c103143eb16c2bc6d3cfc81f', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-AECOM-cus-', 'Where is the May 28th class in Detroit being held?', '<div class=\'ca\'><div class=\'info_box\'><i>Where is the May 28th class in Detroit being held?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711660353070--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711660352_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Heather</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711660353070--><><!--begin:1711660372383--><div class=\'cv\'><span class=\'notranslate\'><b>Heather<timestamp_1711660372_cv>:&nbsp;</b></span>Good.  How are you?</div><!--end:1711660372383--><><!--begin:1711660400967--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711660400_co>:&nbsp;</b></span>I am good thanks</div><!--end:1711660400967--><><!--begin:1711660407215--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711660407_co>:&nbsp;</b></span>It is scheduled to be held at: Embassy Suites by Hilton<br>2300 Featherstone Dr.<br>Auburn Hills MI 48326</div><!--end:1711660407215--><><!--begin:1711660442042--><div class=\'cv\'><span class=\'notranslate\'><b>Heather<timestamp_1711660442_cv>:&nbsp;</b></span>OK.  Thank you.</div><!--end:1711660442042--><><!--begin:1711660474508--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711660474_co>:&nbsp;</b></span>You are welcome!</div><!--end:1711660474508--><><!--begin:1711660482133--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711660482_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1711660482133--><><!--begin:1711660518299--><div class=\'cv\'><span class=\'notranslate\'><b>Heather<timestamp_1711660518_cv>:&nbsp;</b></span>Will the early bird price come up once I add to cart?</div><!--end:1711660518299--><><!--begin:1711660598059--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711660597_co>:&nbsp;</b></span>Yes after you select the payment option as credit card</div><!--end:1711660598059--><><!--begin:1711660709409--><div class=\'cv\'><span class=\'notranslate\'><b>Heather<timestamp_1711660709_cv>:&nbsp;</b></span>We are purchasing for a new employee.  If something happens and the new employee dose not start can we cancel the registration?</div><!--end:1711660709409--><><!--begin:1711660762927--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711660762_co>:&nbsp;</b></span>To read over the full policy please follow this link: <a href=\'https://www.csregs.com/seminar-reschedule-registration-policy\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.csregs.com/seminar-reschedule-registration-policy</a></div><!--end:1711660762927--><><!--begin:1711660804454--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711660804_co>:&nbsp;</b></span>You can substitute someone in the new employees place at no fee. But after 24-hours from when the order is placed no refunds are granted unless we cancel a class due to low enrollment.</div><!--end:1711660804454--><><!--begin:1711660829124--><div class=\'cv\'><span class=\'notranslate\'><b>Heather<timestamp_1711660829_cv>:&nbsp;</b></span>OK thank you!</div><!--end:1711660829124--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Where is the May 28th class in Detroit being held?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Heather!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nHeather: Good.  How are you?\r\nTiffany: I am good thanks\r\nTiffany: It is scheduled to be held at: Embassy Suites by Hilton2300 Featherstone Dr.Auburn Hills MI 48326\r\nHeather: OK.  Thank you.\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nHeather: Will the early bird price come up once I add to cart?\r\nTiffany: Yes after you select the payment option as credit card\r\nHeather: We are purchasing for a new employee.  If something happens and the new employee dose not start can we cancel the registration?\r\nTiffany: To read over the full policy please follow this link: https://www.csregs.com/seminar-reschedule-registration-policy\r\nTiffany: You can substitute someone in the new employees place at no fee. But after 24-hours from when the order is placed no refunds are granted unless we cancel a class due to low enrollment.\r\nHeather: OK thank you!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('336360219WA', 1711721709, 1711722082, 2, 23, 24, 6, 0, 0, 0, 0, 2543, 0, 0, 0, 0, 'Roberto Calderon', 'robertcalderon72@hotmail.com', '155.150.184.200', '4a7b870e58072b9f54736b72b2c8db53', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Weston Solutions-cus-', 'How to get a copy of my certificate (40 Hr HAZWOPER)', '<div class=\'ca\'><div class=\'info_box\'><i>How to get a copy of my certificate (40 Hr HAZWOPER)</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711721713974--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711721713_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Roberto Calderon</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711721713974--><><!--begin:1711721750693--><div class=\'cv\'><span class=\'notranslate\'><b>Roberto Calderon<timestamp_1711721750_cv>:&nbsp;</b></span>I&#39;m fine, thanks for asking</div><!--end:1711721750693--><><!--begin:1711721773847--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711721773_co>:&nbsp;</b></span>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1711721773847--><><!--begin:1711721800722--><div class=\'cv\'><span class=\'notranslate\'><b>Roberto Calderon<timestamp_1711721800_cv>:&nbsp;</b></span>where do i send the $10 to?</div><!--end:1711721800722--><><!--begin:1711721834455--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711721834_co>:&nbsp;</b></span>You click the above link and submit the order through the website</div><!--end:1711721834455--><><!--begin:1711722082855--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711722082_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1711722082855--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'How to get a copy of my certificate (40 Hr HAZWOPER)\r\nTiffany has joined the chat.\r\nTiffany: Hi, Roberto Calderon!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRoberto Calderon: I&#39;m fine, thanks for asking\r\nTiffany: There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nRoberto Calderon: where do i send the $10 to?\r\nTiffany: You click the above link and submit the order through the website\r\nTiffany: Is there anything else I can assist you with today?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('336362996RR', 1711724486, 1711725065, 2, 23, 25, 3, 0, 0, 5, 0, 2155, 0, 0, 0, 0, 'david crigger', 'david_crigger@fws.gov', '158.68.216.231', 'f5027ae5619e1e076ac1a14cc52d3cd4', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-US FWS-cus-', 'I just purchased a 40 hour hazwopr training in indianapolis. I need training\r\n location so I can book travel', '<div class=\'ca\'><div class=\'info_box\'><i>I just purchased a 40 hour hazwopr training in indianapolis. I need training\r\n location so I can book travel</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711724488109--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711724487_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>david crigger</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711724488109--><><!--begin:1711724524975--><div class=\'cv\'><span class=\'notranslate\'><b>david crigger<timestamp_1711724524_cv>:&nbsp;</b></span>Okay, how are you?</div><!--end:1711724524975--><><!--begin:1711724549068--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711724548_co>:&nbsp;</b></span>Good thanks.  I just sent out the class details to the student and I cc:ed you.  </div><!--end:1711724549068--><><!--begin:1711724571635--><div class=\'cv\'><span class=\'notranslate\'><b>david crigger<timestamp_1711724571_cv>:&nbsp;</b></span>Thank you</div><!--end:1711724571635--><><!--begin:1711724599202--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711724599_co>:&nbsp;</b></span>You are welcome!</div><!--end:1711724599202--><><!--begin:1711724607107--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711724606_co>:&nbsp;</b></span>Is there anything else I can assis tyou with today?</div><!--end:1711724607107--><><!--begin:1711724613911--><div class=\'cv\'><span class=\'notranslate\'><b>david crigger<timestamp_1711724613_cv>:&nbsp;</b></span>I&#39;ll check it now</div><!--end:1711724613911--><><!--begin:1711724673023--><div class=\'cv\'><span class=\'notranslate\'><b>david crigger<timestamp_1711724672_cv>:&nbsp;</b></span>Thanks for your help <span class=\'emoji_chat\'>&#128077;</span></div><!--end:1711724673023--><><!--begin:1711724691086--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711724690_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1711724691086--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I just purchased a 40 hour hazwopr training in indianapolis. I need training\r\n location so I can book travel\r\nTiffany has joined the chat.\r\nTiffany: Hi, david crigger!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\ndavid crigger: Okay, how are you?\r\nTiffany: Good thanks.  I just sent out the class details to the student and I cc:ed you.  \r\ndavid crigger: Thank you\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assis tyou with today?\r\ndavid crigger: I&#39;ll check it now\r\ndavid crigger: Thanks for your help &#128077;\r\nTiffany: You are most welcome!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('3363691365J', 1711730621, 1711731152, 2, 23, 19, 17, 0, 0, 0, 0, 3657, 0, 0, 0, 0, 'Oscar ', 'oscarprado@freyinc.com', '76.80.14.26', 'efd17906403bee24f8dd3c49638f84ab', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-FREY-cus-', 'Do you still offer 40 hr hazwoper class online with the additional 8-hour in person training?', '<div class=\'ca\'><div class=\'info_box\'><i>Do you still offer 40 hr hazwoper class online with the additional 8-hour in person training?</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1711730647182--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711730647_co>:&nbsp;</b></span>Yes</div><!--end:1711730647182--><><!--begin:1711730658932--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711730658_co>:&nbsp;</b></span>That is our 40-Hour HAZWOPER Standard online course</div><!--end:1711730658932--><><!--begin:1711730674841--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711730674_co>:&nbsp;</b></span><a href=\'https://www.csregs.com/OSHA-40-Hour-HAZWOPER\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.csregs.com/OSHA-40-Hour-HAZWOPER</a></div><!--end:1711730674841--><><!--begin:1711730744482--><div class=\'cv\'><span class=\'notranslate\'><b>Oscar <timestamp_1711730745_cv>:&nbsp;</b></span>Where can the hands on training be completed?</div><!--end:1711730744482--><><!--begin:1711730826773--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711730826_co>:&nbsp;</b></span>The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER).  This will be changing around June 2024. </div><!--end:1711730826773--><><!--begin:1711730841133--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711730841_co>:&nbsp;</b></span>Please use the 8 Hour HAZWOPER Refresher Seminar page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training. </div><!--end:1711730841133--><><!--begin:1711730849598--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711730849_co>:&nbsp;</b></span><a href=\'https://www.csregs.com/OSHA-8-Hour-HAZWOPER-Refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.csregs.com/OSHA-8-Hour-HAZWOPER-Refresher</a></div><!--end:1711730849598--><><!--begin:1711730996906--><div class=\'cv\'><span class=\'notranslate\'><b>Oscar <timestamp_1711730997_cv>:&nbsp;</b></span>Just to make sure, nothing in Southern California in this year? </div><!--end:1711730996906--><><!--begin:1711731039877--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711731039_co>:&nbsp;</b></span>Yes there is you would use the seminar CAL-OSHA training option to see California locations</div><!--end:1711731039877--><><!--begin:1711731067765--><div class=\'cv\'><span class=\'notranslate\'><b>Oscar <timestamp_1711731068_cv>:&nbsp;</b></span>I see now, thank you!</div><!--end:1711731067765--><><!--begin:1711731080159--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711731080_co>:&nbsp;</b></span>You are welcome!</div><!--end:1711731080159--><><!--begin:1711731090471--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711731090_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1711731090471--><><!--begin:1711731107909--><div class=\'cv\'><span class=\'notranslate\'><b>Oscar <timestamp_1711731108_cv>:&nbsp;</b></span>Nothing else. Thank you again.</div><!--end:1711731107909--><><!--begin:1711731147598--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711731147_co>:&nbsp;</b></span>You are welcome again :)</div><!--end:1711731147598--><><!--begin:1711731152537--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711731152_co>:&nbsp;</b></span>Have a safe day!</div><!--end:1711731152537--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Do you still offer 40 hr hazwoper class online with the additional 8-hour in person training?\r\nTracy has joined the chat.\r\nTiffany: Yes\r\nTiffany: That is our 40-Hour HAZWOPER Standard online course\r\nTiffany: https://www.csregs.com/OSHA-40-Hour-HAZWOPER\r\nOscar : Where can the hands on training be completed?\r\nTiffany: The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER).  This will be changing around June 2024. \r\nTiffany: Please use the 8 Hour HAZWOPER Refresher Seminar page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training. \r\nTiffany: https://www.csregs.com/OSHA-8-Hour-HAZWOPER-Refresher\r\nOscar : Just to make sure, nothing in Southern California in this year? \r\nTiffany: Yes there is you would use the seminar CAL-OSHA training option to see California locations\r\nOscar : I see now, thank you!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nOscar : Nothing else. Thank you again.\r\nTiffany: You are welcome again :)\r\nTiffany: Have a safe day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('3366142829M', 1711975751, 1711976117, 1, 23, 4, 2, 0, 0, 5, 0, 3179, 0, 0, 0, 0, 'Arthur', 'awhenderson@usgs.gov', '130.11.34.247', '946cac46d5a59cd7685cf07a437e6c89', 'From-_-Automatic Chat Invite-cus-Question Type:-_-Course Not Working as Expected-cus-Company-_-USGS-cus-Online Course-_-RCRA-cus-', 'Have not been able to log in.', '<div class=\'ca\'><div class=\'info_box\'><i>Have not been able to log in.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711975753686--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711975753_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Arthur</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711975753686--><><!--begin:1711975773011--><div class=\'cv\'><span class=\'notranslate\'><b>Arthur<timestamp_1711975773_cv>:&nbsp;</b></span>I&#39;m good and you?</div><!--end:1711975773011--><><!--begin:1711975792292--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711975792_co>:&nbsp;</b></span>Good thanks.  Is the site you are trying to log into: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1711975792292--><><!--begin:1711975823463--><div class=\'cv\'><span class=\'notranslate\'><b>Arthur<timestamp_1711975823_cv>:&nbsp;</b></span>Yes</div><!--end:1711975823463--><><!--begin:1711975857396--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711975857_co>:&nbsp;</b></span>Can you click the link above and try to log in now?</div><!--end:1711975857396--><><!--begin:1711975873369--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711975873_co>:&nbsp;</b></span>Then if you get an error message tell me what it says</div><!--end:1711975873369--><><!--begin:1711975884679--><div class=\'cv\'><span class=\'notranslate\'><b>Arthur<timestamp_1711975884_cv>:&nbsp;</b></span>Alright</div><!--end:1711975884679--><><!--begin:1711975991002--><div class=\'cv\'><span class=\'notranslate\'><b>Arthur<timestamp_1711975991_cv>:&nbsp;</b></span>It worked. I am now logged in.Was I on the wrong site?</div><!--end:1711975991002--><><!--begin:1711976017956--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711976017_co>:&nbsp;</b></span>I cannot confirm what the error was initially. </div><!--end:1711976017956--><><!--begin:1711976026884--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711976026_co>:&nbsp;</b></span>But glad you were able to log in</div><!--end:1711976026884--><><!--begin:1711976039486--><div class=\'cv\'><span class=\'notranslate\'><b>Arthur<timestamp_1711976039_cv>:&nbsp;</b></span>Me too</div><!--end:1711976039486--><><!--begin:1711976055426--><div class=\'cv\'><span class=\'notranslate\'><b>Arthur<timestamp_1711976055_cv>:&nbsp;</b></span>Thanks for you help!</div><!--end:1711976055426--><><!--begin:1711976063500--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711976063_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1711976063500--><><!--begin:1711976093992--><div class=\'cv\'><span class=\'notranslate\'><b>Arthur<timestamp_1711976093_cv>:&nbsp;</b></span>Have a good day</div><!--end:1711976093992--><><!--begin:1711976105635--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711976105_co>:&nbsp;</b></span>You as well!!</div><!--end:1711976105635--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Have not been able to log in.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Arthur!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nArthur: I&#39;m good and you?\r\nTiffany: Good thanks.  Is the site you are trying to log into: https://csregsonline.com/\r\nArthur: Yes\r\nTiffany: Can you click the link above and try to log in now?\r\nTiffany: Then if you get an error message tell me what it says\r\nArthur: Alright\r\nArthur: It worked. I am now logged in.Was I on the wrong site?\r\nTiffany: I cannot confirm what the error was initially. \r\nTiffany: But glad you were able to log in\r\nArthur: Me too\r\nArthur: Thanks for you help!\r\nTiffany: You are most welcome!\r\nArthur: Have a good day\r\nTiffany: You as well!!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('336624375JH', 1711985871, 1711987363, 2, 23, 31, 8, 0, 0, 5, 0, 6995, 0, 0, 0, 0, 'Matt', 'mmutch@mutchassociates.com', '74.102.198.202', 'c86c831a13ff7f2decb2c4b451ed5d95', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-Mutch Associates, LLC-cus-', 'Unable to complete a purchase - getting a generic sort of Payment information incomplete error at Place Order', '<div class=\'ca\'><div class=\'info_box\'><i>Unable to complete a purchase - getting a generic sort of Payment information incomplete error at Place Order</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1711985874167--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711985874_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Matt</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1711985874167--><><!--begin:1711985896441--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1711985891_cv>:&nbsp;</b></span>I&#39;m fine thanks, hopefully you are too.</div><!--end:1711985896441--><><!--begin:1711985909741--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711985909_co>:&nbsp;</b></span>Yes thank you</div><!--end:1711985909741--><><!--begin:1711986011123--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1711986006_cv>:&nbsp;</b></span>I&#39;m having trouble completing an order. It says Payment Information is incomplete. I&#39;m trying to use PayPal and I&#39;ve filled out all of the fields on the billing address too.</div><!--end:1711986011123--><><!--begin:1711986041052--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711986040_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1711986041052--><><!--begin:1711986090220--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711986090_co>:&nbsp;</b></span>Can you send me a screen shot?  The paypal option may be down and I would have to have my website team look into the error.</div><!--end:1711986090220--><><!--begin:1711986127854--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711986127_co>:&nbsp;</b></span><a href=\'mailto:tiffany@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>tiffany@csregs.com</a> is my email</div><!--end:1711986127854--><><!--begin:1711986140971--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1711986135_cv>:&nbsp;</b></span>sure one sec</div><!--end:1711986140971--><><!--begin:1711986246245--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1711986241_cv>:&nbsp;</b></span>sent</div><!--end:1711986246245--><><!--begin:1711986342565--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711986342_co>:&nbsp;</b></span>Received thank you</div><!--end:1711986342565--><><!--begin:1711986360709--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711986360_co>:&nbsp;</b></span>I will need to bring this error to my team to look into why paypal is not working as an option.  </div><!--end:1711986360709--><><!--begin:1711986381389--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711986381_co>:&nbsp;</b></span>If you are able to use a credit card there should not be an error when submitted</div><!--end:1711986381389--><><!--begin:1711986395083--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1711986390_cv>:&nbsp;</b></span>all right, i&#39;ll try that. thanks</div><!--end:1711986395083--><><!--begin:1711986408582--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711986408_co>:&nbsp;</b></span>Thank you and I apologize for the error.  </div><!--end:1711986408582--><><!--begin:1711986432941--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1711986427_cv>:&nbsp;</b></span>It&#39;s okay, it happens.</div><!--end:1711986432941--><><!--begin:1711986485690--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1711986480_cv>:&nbsp;</b></span>The credit card check out says That record does not exist.</div><!--end:1711986485690--><><!--begin:1711986520670--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711986520_co>:&nbsp;</b></span>Please verify all information is correct</div><!--end:1711986520670--><><!--begin:1711986527182--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711986527_co>:&nbsp;</b></span>When is the cards expiration date</div><!--end:1711986527182--><><!--begin:1711986632739--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1711986627_cv>:&nbsp;</b></span>I have verified all of the information as correct. the date is plenty in the future (1/26)</div><!--end:1711986632739--><><!--begin:1711986841750--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711986841_co>:&nbsp;</b></span>That is strange</div><!--end:1711986841750--><><!--begin:1711987073502--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1711987068_cv>:&nbsp;</b></span>Ok. Strange progress. I managed to complete the purchase in the Chrome browser, but was unable to in the Microsoft Edge browser.</div><!--end:1711987073502--><><!--begin:1711987092872--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711987092_co>:&nbsp;</b></span>Thank you for that information!!</div><!--end:1711987092872--><><!--begin:1711987120348--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1711987115_cv>:&nbsp;</b></span>It is the &#39;latest&#39; Edge browser, which supposedly works just like Chrome but - apparently not.</div><!--end:1711987120348--><><!--begin:1711987125752--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711987125_co>:&nbsp;</b></span>I will bring this info as well to my team.  We just swicthe dout websites in February and are still woring out the kinks on somethings.</div><!--end:1711987125752--><><!--begin:1711987171904--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711987171_co>:&nbsp;</b></span>So I will have them lok to see if there is anything on our side causing the error or if it is Edge.  </div><!--end:1711987171904--><><!--begin:1711987217991--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1711987212_cv>:&nbsp;</b></span>Thanks. I&#39;m all set for now, the purchase is available in the csregsonline interface. Can I offer any other information for diagnosing?</div><!--end:1711987217991--><><!--begin:1711987253105--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711987252_co>:&nbsp;</b></span>I do not believe so at this time.  Unless you feel anything else was a bit off in the process</div><!--end:1711987253105--><><!--begin:1711987299533--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1711987294_cv>:&nbsp;</b></span>No, this was the only issue. Thanks for your time and help.</div><!--end:1711987299533--><><!--begin:1711987335197--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1711987335_co>:&nbsp;</b></span>Thank you for all the info you have provided hopefully we can get things running smoother. </div><!--end:1711987335197--><><!--begin:1711987355279--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1711987350_cv>:&nbsp;</b></span>Oh I don&#39;t doubt it. Take care</div><!--end:1711987355279--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Unable to complete a purchase - getting a generic sort of Payment information incomplete error at Place Order\r\nTiffany has joined the chat.\r\nTiffany: Hi, Matt!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMatt: I&#39;m fine thanks, hopefully you are too.\r\nTiffany: Yes thank you\r\nMatt: I&#39;m having trouble completing an order. It says Payment Information is incomplete. I&#39;m trying to use PayPal and I&#39;ve filled out all of the fields on the billing address too.\r\nTiffany: One moment please while I look you up\r\nTiffany: Can you send me a screen shot?  The paypal option may be down and I would have to have my website team look into the error.\r\nTiffany: mailto:tiffany@csregs.com is my email\r\nMatt: sure one sec\r\nMatt: sent\r\nTiffany: Received thank you\r\nTiffany: I will need to bring this error to my team to look into why paypal is not working as an option.  \r\nTiffany: If you are able to use a credit card there should not be an error when submitted\r\nMatt: all right, i&#39;ll try that. thanks\r\nTiffany: Thank you and I apologize for the error.  \r\nMatt: It&#39;s okay, it happens.\r\nMatt: The credit card check out says That record does not exist.\r\nTiffany: Please verify all information is correct\r\nTiffany: When is the cards expiration date\r\nMatt: I have verified all of the information as correct. the date is plenty in the future (1/26)\r\nTiffany: That is strange\r\nMatt: Ok. Strange progress. I managed to complete the purchase in the Chrome browser, but was unable to in the Microsoft Edge browser.\r\nTiffany: Thank you for that information!!\r\nMatt: It is the &#39;latest&#39; Edge browser, which supposedly works just like Chrome but - apparently not.\r\nTiffany: I will bring this info as well to my team.  We just swicthe dout websites in February and are still woring out the kinks on somethings.\r\nTiffany: So I will have them lok to see if there is anything on our side causing the error or if it is Edge.  \r\nMatt: Thanks. I&#39;m all set for now, the purchase is available in the csregsonline interface. Can I offer any other information for diagnosing?\r\nTiffany: I do not believe so at this time.  Unless you feel anything else was a bit off in the process\r\nMatt: No, this was the only issue. Thanks for your time and help.\r\nTiffany: Thank you for all the info you have provided hopefully we can get things running smoother. \r\nMatt: Oh I don&#39;t doubt it. Take care\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('336706758KG', 1712068246, 1712068441, 2, 23, 23, 4, 0, 0, 0, 0, 1987, 0, 0, 0, 0, 'Kelly', 'BoyajianK@Michigan.gov', '136.181.197.252', '9d5127d6454e31b8b3b79c223969b701', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-EGLE-cus-', 'This website is not accepting my employees email address', '<div class=\'ca\'><div class=\'info_box\'><i>This website is not accepting my employees email address</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712068249623--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712068249_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kelly</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712068249623--><><!--begin:1712068267084--><div class=\'cv\'><span class=\'notranslate\'><b>Kelly<timestamp_1712068267_cv>:&nbsp;</b></span>Hi Tiffany, I am fine, how are you?</div><!--end:1712068267084--><><!--begin:1712068288937--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712068288_co>:&nbsp;</b></span>GOod thanks! Who is purchasing the training?</div><!--end:1712068288937--><><!--begin:1712068332602--><div class=\'cv\'><span class=\'notranslate\'><b>Kelly<timestamp_1712068332_cv>:&nbsp;</b></span>I am purchasing the training for a new employee</div><!--end:1712068332602--><><!--begin:1712068385889--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712068385_co>:&nbsp;</b></span>So you would need to set up your account as the purchaser.  When you type in your email please do not use capital letters and it should work.</div><!--end:1712068385889--><><!--begin:1712068416450--><div class=\'cv\'><span class=\'notranslate\'><b>Kelly<timestamp_1712068416_cv>:&nbsp;</b></span>Thank you, I&#39;ll try that</div><!--end:1712068416450--><><!--begin:1712068432216--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712068432_co>:&nbsp;</b></span>You are welcome!</div><!--end:1712068432216--><><!--begin:1712068442021--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712068441_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1712068442021--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'This website is not accepting my employees email address\r\nTiffany has joined the chat.\r\nTiffany: Hi, Kelly!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKelly: Hi Tiffany, I am fine, how are you?\r\nTiffany: GOod thanks! Who is purchasing the training?\r\nKelly: I am purchasing the training for a new employee\r\nTiffany: So you would need to set up your account as the purchaser.  When you type in your email please do not use capital letters and it should work.\r\nKelly: Thank you, I&#39;ll try that\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('336717449EC', 1712078940, 1712079082, 2, 23, 26, 8, 0, 0, 0, 0, 1775, 0, 0, 0, 0, 'Jeff Barker', 'jeff.barker@sysco.com', '50.237.163.134', 'a9c1cf1cefc0227298e1fd0fae130486', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-SYSCO-cus-', 'I want to enroll two Techs in 8hr Hazwopper Refresher. Can the course be taken at anytime once fees are paid?', '<div class=\'ca\'><div class=\'info_box\'><i>I want to enroll two Techs in 8hr Hazwopper Refresher. Can the course be taken at anytime once fees are paid?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712078943193--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712078943_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jeff Barker</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712078943193--><><!--begin:1712078964832--><div class=\'cv\'><span class=\'notranslate\'><b>Jeff Barker<timestamp_1712078964_cv>:&nbsp;</b></span>Doing fine thank you.</div><!--end:1712078964832--><><!--begin:1712078979248--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712078979_co>:&nbsp;</b></span>With online training once you place the order you have 1 year to assign the seats to students</div><!--end:1712078979248--><><!--begin:1712079000681--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712079000_co>:&nbsp;</b></span>Once students are assigned they have 90 days to complete the course before it expires</div><!--end:1712079000681--><><!--begin:1712079039702--><div class=\'cv\'><span class=\'notranslate\'><b>Jeff Barker<timestamp_1712079039_cv>:&nbsp;</b></span>OK, That will work great. Once I purchase two courses I can forward to each student, Yes?</div><!--end:1712079039702--><><!--begin:1712079079540--><div class=\'cv\'><span class=\'notranslate\'><b>Jeff Barker<timestamp_1712079079_cv>:&nbsp;</b></span>I need to roll off to a meeting I think the questions have been answered, thank you.</div><!--end:1712079079540--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I want to enroll two Techs in 8hr Hazwopper Refresher. Can the course be taken at anytime once fees are paid?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jeff Barker!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJeff Barker: Doing fine thank you.\r\nTiffany: With online training once you place the order you have 1 year to assign the seats to students\r\nTiffany: Once students are assigned they have 90 days to complete the course before it expires\r\nJeff Barker: OK, That will work great. Once I purchase two courses I can forward to each student, Yes?\r\nJeff Barker: I need to roll off to a meeting I think the questions have been answered, thank you.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('336717936NM', 1712079425, 1712079595, 2, 23, 25, 4, 0, 0, 5, 0, 2388, 0, 0, 0, 0, 'Jason', 'jason.sass@aecom.com', '73.188.210.116', '43416e17da18ad3c264cd03279177bf1', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Existing Registration-cus-Company-_-AECOM-cus-', 'How do I start taking the course that I already bought?', '<div class=\'ca\'><div class=\'info_box\'><i>How do I start taking the course that I already bought?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712079428750--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712079428_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jason</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712079428750--><><!--begin:1712079437021--><div class=\'cv\'><span class=\'notranslate\'><b>Jason<timestamp_1712079437_cv>:&nbsp;</b></span>good how are you</div><!--end:1712079437021--><><!--begin:1712079447534--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712079447_co>:&nbsp;</b></span>Good thanks</div><!--end:1712079447534--><><!--begin:1712079452339--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712079452_co>:&nbsp;</b></span>Do you have an order number?</div><!--end:1712079452339--><><!--begin:1712079478542--><div class=\'cv\'><span class=\'notranslate\'><b>Jason<timestamp_1712079478_cv>:&nbsp;</b></span>SO12965</div><!--end:1712079478542--><><!--begin:1712079509439--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712079509_co>:&nbsp;</b></span>I have resent you the course invite email now</div><!--end:1712079509439--><><!--begin:1712079525382--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712079525_co>:&nbsp;</b></span>You will need to click the accept invite link and set up your online training account</div><!--end:1712079525382--><><!--begin:1712079533628--><div class=\'cv\'><span class=\'notranslate\'><b>Jason<timestamp_1712079533_cv>:&nbsp;</b></span>got it, thank you very much</div><!--end:1712079533628--><><!--begin:1712079541674--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712079541_co>:&nbsp;</b></span>You are welcome!</div><!--end:1712079541674--><><!--begin:1712079549180--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712079549_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1712079549180--><><!--begin:1712079562391--><div class=\'cv\'><span class=\'notranslate\'><b>Jason<timestamp_1712079562_cv>:&nbsp;</b></span>nope thats all</div><!--end:1712079562391--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'How do I start taking the course that I already bought?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jason!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJason: good how are you\r\nTiffany: Good thanks\r\nTiffany: Do you have an order number?\r\nJason: SO12965\r\nTiffany: I have resent you the course invite email now\r\nTiffany: You will need to click the accept invite link and set up your online training account\r\nJason: got it, thank you very much\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nJason: nope thats all\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('336722552GX', 1712084041, 1712084239, 2, 23, 24, 2, 0, 0, 5, 0, 2831, 0, 0, 0, 0, 'Marvin', 'marvin.sasser@us.belfor.com', '24.128.110.8', 'b1770bf0d019b7ac8ff61aace40b93e8', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Belfor-cus-', 'How long after purchase until online class is available, still showing pending?', '<div class=\'ca\'><div class=\'info_box\'><i>How long after purchase until online class is available, still showing pending?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712084044069--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712084043_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Marvin</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? Judy Shojinaga<br><br>Judy Shojinaga<br></div><!--end:1712084044069--><><!--begin:1712084049524--><div class=\'cv\'><span class=\'notranslate\'><b>Marvin<timestamp_1712084051_cv>:&nbsp;</b></span>good</div><!--end:1712084049524--><><!--begin:1712084069829--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712084069_co>:&nbsp;</b></span>Should be immediately </div><!--end:1712084069829--><><!--begin:1712084079124--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712084078_co>:&nbsp;</b></span>Do you have an order number I can look up for you?</div><!--end:1712084079124--><><!--begin:1712084086254--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712084086_co>:&nbsp;</b></span>And is the course for yourself?</div><!--end:1712084086254--><><!--begin:1712084107935--><div class=\'cv\'><span class=\'notranslate\'><b>Marvin<timestamp_1712084109_cv>:&nbsp;</b></span>SO13304 class is for ee</div><!--end:1712084107935--><><!--begin:1712084161829--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712084161_co>:&nbsp;</b></span>You should have received a seperate email from our online training site to set up your account there and log in to start training.</div><!--end:1712084161829--><><!--begin:1712084165288--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712084165_co>:&nbsp;</b></span>Did you get that?</div><!--end:1712084165288--><><!--begin:1712084176009--><div class=\'cv\'><span class=\'notranslate\'><b>Marvin<timestamp_1712084178_cv>:&nbsp;</b></span>no</div><!--end:1712084176009--><><!--begin:1712084206750--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712084206_co>:&nbsp;</b></span>I have resent the email</div><!--end:1712084206750--><><!--begin:1712084221637--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712084221_co>:&nbsp;</b></span>Please check your junk or spam folder as well if needed</div><!--end:1712084221637--><><!--begin:1712084225341--><div class=\'cv\'><span class=\'notranslate\'><b>Marvin<timestamp_1712084227_cv>:&nbsp;</b></span>got it</div><!--end:1712084225341--><><!--begin:1712084233365--><div class=\'cv\'><span class=\'notranslate\'><b>Marvin<timestamp_1712084235_cv>:&nbsp;</b></span>thanks</div><!--end:1712084233365--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'How long after purchase until online class is available, still showing pending?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Marvin!My name is Tiffany. Welcome to ComplyChat!How are you today? Judy ShojinagaJudy Shojinaga\r\nMarvin: good\r\nTiffany: Should be immediately \r\nTiffany: Do you have an order number I can look up for you?\r\nTiffany: And is the course for yourself?\r\nMarvin: SO13304 class is for ee\r\nTiffany: You should have received a seperate email from our online training site to set up your account there and log in to start training.\r\nTiffany: Did you get that?\r\nMarvin: no\r\nTiffany: I have resent the email\r\nTiffany: Please check your junk or spam folder as well if needed\r\nMarvin: got it\r\nMarvin: thanks\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('336792114GC', 1712153598, 1712153647, 2, 23, 19, 2, 0, 0, 0, 0, 922, 0, 0, 0, 0, 'Ruth Fort', 'rfort@mp-mail.com', '96.88.71.141', 'dd20e263d6801d7694cb452ff56b0f2b', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Mostardi Platt-cus-', 'I need to order two courses and its saying its a duplicate', '<div class=\'ca\'><div class=\'info_box\'><i>I need to order two courses and its saying its a duplicate</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712153600919--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712153600_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ruth Fort</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712153600919--><><!--begin:1712153608318--><div class=\'cv\'><span class=\'notranslate\'><b>Ruth Fort<timestamp_1712153608_cv>:&nbsp;</b></span>Good</div><!--end:1712153608318--><><!--begin:1712153646878--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712153646_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1712153646878--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I need to order two courses and its saying its a duplicate\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ruth Fort!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRuth Fort: Good\r\nTiffany: One moment while I look you up please\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('336794929XY', 1712156404, 1712156967, 1, 23, 9, 5, 0, 0, 0, 0, 2259, 0, 0, 0, 0, 'Jon Adam', 'adamj@washtenaw.org', '67.143.160.123', '4d1fcf4c02153ac09132cf64526e87fb', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Washtenaw County-cus-Online Course-_-40 HR Hazwoper-cus-', 'I noticed a number of incorrect answers to questions and poorly worded questions throughout the training.  I just came across the most glaring mistake, Struck-By Hazards Knowledge check.  The question\' \"A flying object is an example of a Struck-by object.\" I selected \"True,\" but your correct answer is \"False.\"  The explanation afterward even states that a flying object is a Struck-by hazard.\r\n\r\nIt would be a good idea to review all of the questions for accuracy and how well they make sense\r\n\r\nThank you\r\nJon Adam', '<div class=\'ca\'><div class=\'info_box\'><i>I noticed a number of incorrect answers to questions and poorly worded questions throughout the training.  I just came across the most glaring mistake, Struck-By Hazards Knowledge check.  The question\' \"A flying object is an example of a Struck-by object.\" I selected \"True,\" but your correct answer is \"False.\"  The explanation afterward even states that a flying object is a Struck-by hazard.\r\n\r\nIt would be a good idea to review all of the questions for accuracy and how well they make sense\r\n\r\nThank you\r\nJon Adam</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712156411001--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712156410_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jon Adam</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712156411001--><><!--begin:1712156505126--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712156504_co>:&nbsp;</b></span>Thank you Jon I will bring this to my management and development teams attention </div><!--end:1712156505126--><><!--begin:1712156587811--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712156587_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1712156587811--><><!--begin:1712156783184--><div class=\'cv\'><span class=\'notranslate\'><b>Jon Adam<timestamp_1712156782_cv>:&nbsp;</b></span>I just looked back and realize that False and True were switched in this question. I was used to Ture being on top.  So you are all good</div><!--end:1712156783184--><><!--begin:1712156870130--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712156869_co>:&nbsp;</b></span>Sounds good!</div><!--end:1712156870130--><><!--begin:1712156887034--><div class=\'cv\'><span class=\'notranslate\'><b>Jon Adam<timestamp_1712156886_cv>:&nbsp;</b></span>Have a nice day</div><!--end:1712156887034--><><!--begin:1712156893266--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712156893_co>:&nbsp;</b></span>You as well!</div><!--end:1712156893266--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I noticed a number of incorrect answers to questions and poorly worded questions throughout the training.  I just came across the most glaring mistake, Struck-By Hazards Knowledge check.  The question\' \"A flying object is an example of a Struck-by object.\" I selected \"True,\" but your correct answer is \"False.\"  The explanation afterward even states that a flying object is a Struck-by hazard.\r\n\r\nIt would be a good idea to review all of the questions for accuracy and how well they make sense\r\n\r\nThank you\r\nJon Adam\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jon Adam!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Thank you Jon I will bring this to my management and development teams attention \r\nTiffany: Is there anything else I can assist you with today?\r\nJon Adam: I just looked back and realize that False and True were switched in this question. I was used to Ture being on top.  So you are all good\r\nTiffany: Sounds good!\r\nJon Adam: Have a nice day\r\nTiffany: You as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('336795628RE', 1712157117, 1712157548, 2, 23, 25, 2, 0, 0, 0, 0, 1830, 0, 0, 0, 0, 'Charles Foster', 'cfoster@artesianwater.com', '50.207.185.118', 'de01238c0be92ccedbd6c0a3bc39443e', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-Artesian Water-cus-', 'What is the duration of the online lab safety training', '<div class=\'ca\'><div class=\'info_box\'><i>What is the duration of the online lab safety training</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712157119773--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712157119_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Charles Foster</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712157119773--><><!--begin:1712157129034--><div class=\'cv\'><span class=\'notranslate\'><b>Charles Foster<timestamp_1712157129_cv>:&nbsp;</b></span>Good</div><!--end:1712157129034--><><!--begin:1712157135082--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712157134_co>:&nbsp;</b></span>1 to 2 hours</div><!--end:1712157135082--><><!--begin:1712157243197--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712157243_co>:&nbsp;</b></span>It is a minimum of 1 hour that needs to be spent before the assessment is available</div><!--end:1712157243197--><><!--begin:1712157386742--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712157386_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1712157386742--><><!--begin:1712157545730--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712157545_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1712157545730--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'What is the duration of the online lab safety training\r\nTiffany has joined the chat.\r\nTiffany: Hi, Charles Foster!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nCharles Foster: Good\r\nTiffany: 1 to 2 hours\r\nTiffany: It is a minimum of 1 hour that needs to be spent before the assessment is available\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('336804674Z7', 1712166162, 1712166499, 1, 23, 23, 7, 0, 0, 0, 0, 1708, 0, 0, 0, 0, 'Susan DeSantis', 'sdesantis@rkrhess.com', '24.229.64.115', '519b2694c25251e5f4f311125dd0d359', 'From-_-Automatic Chat Invite-cus-Question Type:-_-Computer/Network Issues-cus-Company-_-RKR Hess, a division of UTRS, Inc.-cus-Online Course-_-Hazwoper-cus-', 'waiting for password reset, is system down?', '<div class=\'ca\'><div class=\'info_box\'><i>waiting for password reset, is system down?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712166165839--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712166165_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Susan DeSantis</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712166165839--><><!--begin:1712166237483--><div class=\'cv\'><span class=\'notranslate\'><b>Susan DeSantis<timestamp_1712166237_cv>:&nbsp;</b></span>good, can&#39;t log in</div><!--end:1712166237483--><><!--begin:1712166267185--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712166266_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1712166267185--><><!--begin:1712166428297--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712166427_co>:&nbsp;</b></span>I just sent you an email from our NetSuite system to create a password</div><!--end:1712166428297--><><!--begin:1712166464280--><div class=\'cv\'><span class=\'notranslate\'><b>Susan DeSantis<timestamp_1712166464_cv>:&nbsp;</b></span>Thanks, I rec&#39;d trying to log back in now.</div><!--end:1712166464280--><><!--begin:1712166472704--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712166472_co>:&nbsp;</b></span>Great!</div><!--end:1712166472704--><><!--begin:1712166486857--><div class=\'cv\'><span class=\'notranslate\'><b>Susan DeSantis<timestamp_1712166486_cv>:&nbsp;</b></span>Thanks again, I&#39;m in!</div><!--end:1712166486857--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'waiting for password reset, is system down?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Susan DeSantis!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSusan DeSantis: good, can&#39;t log in\r\nTiffany: One moment please while I look you up\r\nTiffany: I just sent you an email from our NetSuite system to create a password\r\nSusan DeSantis: Thanks, I rec&#39;d trying to log back in now.\r\nTiffany: Great!\r\nSusan DeSantis: Thanks again, I&#39;m in!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3368055459V', 1712167025, 1712167260, 2, 19, 15, 10, 0, 0, 0, 0, 814, 0, 0, 0, 0, 'Troy ', 'troy.staples@denvergov.org', '169.133.141.1', '04a1b34879cd3e3876749e41c37f1821', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-DDPHE-cus-', 'Where in Denver is the in person HAZWOPER training located?', '<div class=\'ca\'><div class=\'info_box\'><i>Where in Denver is the in person HAZWOPER training located?</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1712167028088--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1712167078_co>:&nbsp;</b></span>Troy  The classes are held at our corporate office at 3980 Quebec St.</div><!--end:1712167028088--><><!--begin:1712167223662--><div class=\'cv\'><span class=\'notranslate\'><b>Troy <timestamp_1712167223_cv>:&nbsp;</b></span>Great, thanks. </div><!--end:1712167223662--><><!--begin:1712167237658--><div class=\'cv\'><span class=\'notranslate\'><b>Troy <timestamp_1712167237_cv>:&nbsp;</b></span>Have a good day</div><!--end:1712167237658--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Where in Denver is the in person HAZWOPER training located?\r\nTracy has joined the chat.\r\nTracy: Troy  The classes are held at our corporate office at 3980 Quebec St.\r\nTroy : Great, thanks. \r\nTroy : Have a good day\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('3368061367N', 1712167609, 1712168112, 2, 23, 8, 4, 0, 0, 5, 1, 3693, 0, 0, 0, 0, 'Susan DeSantis', 'sdesantis@rkrhess.com', '24.229.64.115', '519b2694c25251e5f4f311125dd0d359', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-RKR Hess, a division of UTRS, Inc.-cus-', 'I just paid for 2 seats of Hazwoper Refresher Online course. Where do I input the trainees information so they can take the test?', '<div class=\'ca\'><div class=\'info_box\'><i>I just paid for 2 seats of Hazwoper Refresher Online course. Where do I input the trainees information so they can take the test?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712167612889--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712167612_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Susan DeSantis</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712167612889--><><!--begin:1712167630604--><div class=\'cv\'><span class=\'notranslate\'><b>Susan DeSantis<timestamp_1712167630_cv>:&nbsp;</b></span>Hi again Tiffany.</div><!--end:1712167630604--><><!--begin:1712167660126--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712167659_co>:&nbsp;</b></span>You should have received an email from out online training system to log in at <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a> to assign the seats</div><!--end:1712167660126--><><!--begin:1712167719423--><div class=\'cv\'><span class=\'notranslate\'><b>Susan DeSantis<timestamp_1712167719_cv>:&nbsp;</b></span>I have not. I did receive a confirmation from NetSuite about changing my pw.</div><!--end:1712167719423--><><!--begin:1712167759518--><div class=\'cv\'><span class=\'notranslate\'><b>Susan DeSantis<timestamp_1712167759_cv>:&nbsp;</b></span>Perhaps, I am having issues receiving csreg emails?</div><!--end:1712167759518--><><!--begin:1712167771716--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712167771_co>:&nbsp;</b></span><a href=\'http://www.csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>www.csregs.com</a> is the site you changed your password in the NetSuite system to purchase the training</div><!--end:1712167771716--><><!--begin:1712167808270--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712167808_co>:&nbsp;</b></span>Now you would log into <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a> to assign the seats</div><!--end:1712167808270--><><!--begin:1712167851990--><div class=\'cv\'><span class=\'notranslate\'><b>Susan DeSantis<timestamp_1712167852_cv>:&nbsp;</b></span>yes, now this looks familiar. Thanks again.</div><!--end:1712167851990--><><!--begin:1712167870179--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712167870_co>:&nbsp;</b></span>Were you able to log in?</div><!--end:1712167870179--><><!--begin:1712167894330--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712167894_co>:&nbsp;</b></span>Can I help you with anything else today?</div><!--end:1712167894330--><><!--begin:1712168008104--><div class=\'cv\'><span class=\'notranslate\'><b>Susan DeSantis<timestamp_1712168008_cv>:&nbsp;</b></span>Nope, we&#39;re good, thanks again for your help. You are awesome!</div><!--end:1712168008104--><><!--begin:1712168086344--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712168086_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1712168086344--><><!--begin:1712168102767--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712168102_co>:&nbsp;</b></span>If you need anything else you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1712168102767--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I just paid for 2 seats of Hazwoper Refresher Online course. Where do I input the trainees information so they can take the test?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Susan DeSantis!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSusan DeSantis: Hi again Tiffany.\r\nTiffany: You should have received an email from out online training system to log in at https://csregsonline.com/ to assign the seats\r\nSusan DeSantis: I have not. I did receive a confirmation from NetSuite about changing my pw.\r\nSusan DeSantis: Perhaps, I am having issues receiving csreg emails?\r\nTiffany: http://www.csregs.com is the site you changed your password in the NetSuite system to purchase the training\r\nTiffany: Now you would log into https://csregsonline.com/ to assign the seats\r\nSusan DeSantis: yes, now this looks familiar. Thanks again.\r\nTiffany: Were you able to log in?\r\nTiffany: Can I help you with anything else today?\r\nSusan DeSantis: Nope, we&#39;re good, thanks again for your help. You are awesome!\r\nTiffany: You are most welcome!\r\nTiffany: If you need anything else you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('33680849182', 1712169980, 1712170271, 2, 23, 24, 6, 0, 0, 5, 0, 2159, 584, 0, 0, 0, 'Brendan Mullen', 'bmullen@racertrust.org', '69.124.244.227', 'eed3ed1114945f91f2396c042f850d77', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Existing Registration-cus-Company-_-RACER Trust-cus-', 'Can I please get a receipt for Order no. S012805.\r\nI have a Sales Order in the amount of $245, however, that is an order not a receipt. Thanks ', '<div class=\'ca\'><div class=\'info_box\'><i>Can I please get a receipt for Order no. S012805.\r\nI have a Sales Order in the amount of $245, however, that is an order not a receipt. Thanks </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712169981604--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712169981_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Brendan Mullen</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712169981604--><><!--begin:1712170010512--><div class=\'cv\'><span class=\'notranslate\'><b>Brendan Mullen<timestamp_1712170017_cv>:&nbsp;</b></span>Fine, Tiffany, thanks. </div><!--end:1712170010512--><><!--begin:1712170065479--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712170065_co>:&nbsp;</b></span>I will get you an email now</div><!--end:1712170065479--><><!--begin:1712170082816--><div class=\'cv\'><span class=\'notranslate\'><b>Brendan Mullen<timestamp_1712170089_cv>:&nbsp;</b></span>Thank you; I appreciate that,</div><!--end:1712170082816--><><!--begin:1712170187876--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712170187_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1712170187876--><><!--begin:1712170196991--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712170196_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1712170196991--><><!--begin:1712170244775--><div class=\'cv\'><span class=\'notranslate\'><b>Brendan Mullen<timestamp_1712170251_cv>:&nbsp;</b></span>Thanks, again, Tiffany; confirming that I received your email.</div><!--end:1712170244775--><><!--begin:1712170261496--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712170261_co>:&nbsp;</b></span>Great!!</div><!--end:1712170261496--><><!--begin:1712170261895--><div class=\'cv\'><span class=\'notranslate\'><b>Brendan Mullen<timestamp_1712170268_cv>:&nbsp;</b></span>I&#39;m all set. Thanks,</div><!--end:1712170261895--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Can I please get a receipt for Order no. S012805.\r\nI have a Sales Order in the amount of $245, however, that is an order not a receipt. Thanks \r\nTiffany has joined the chat.\r\nTiffany: Hi, Brendan Mullen!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBrendan Mullen: Fine, Tiffany, thanks. \r\nTiffany: I will get you an email now\r\nBrendan Mullen: Thank you; I appreciate that,\r\nTiffany: You are most welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nBrendan Mullen: Thanks, again, Tiffany; confirming that I received your email.\r\nTiffany: Great!!\r\nBrendan Mullen: I&#39;m all set. Thanks,\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('336871997AK', 1712233470, 1712233811, 2, 23, 8, 4, 0, 0, 5, 0, 3181, 0, 0, 0, 0, 'Ryan', 'rmickelson@haleyaldrich.com', '65.192.49.194', 'dae82cd30b13a21cbb65cb781d51547a', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Haley & Aldrich-cus-', 'Good morning. I just purchased a few courses and the order says pending approval. I am wondering how long it will take to get this order approved so I can assign the online training to my staff members?', '<div class=\'ca\'><div class=\'info_box\'><i>Good morning. I just purchased a few courses and the order says pending approval. I am wondering how long it will take to get this order approved so I can assign the online training to my staff members?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712233473818--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712233473_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ryan</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712233473818--><><!--begin:1712233490957--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1712233490_cv>:&nbsp;</b></span>I am well. How are you?</div><!--end:1712233490957--><><!--begin:1712233494651--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712233494_co>:&nbsp;</b></span>Good thanks</div><!--end:1712233494651--><><!--begin:1712233552252--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712233552_co>:&nbsp;</b></span>The order should be available immediately to assign to users</div><!--end:1712233552252--><><!--begin:1712233567124--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712233566_co>:&nbsp;</b></span>But I see your order did not get imported into the training system</div><!--end:1712233567124--><><!--begin:1712233597869--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1712233597_cv>:&nbsp;</b></span>Is this something that I can fix?</div><!--end:1712233597869--><><!--begin:1712233601035--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712233600_co>:&nbsp;</b></span>I will have to look into this issue to get it resolved for you.  I will reach out once it has been corrected.</div><!--end:1712233601035--><><!--begin:1712233614329--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1712233614_cv>:&nbsp;</b></span>Fantastic, I appreciate your help!</div><!--end:1712233614329--><><!--begin:1712233638691--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712233638_co>:&nbsp;</b></span>You are welcome!</div><!--end:1712233638691--><><!--begin:1712233667210--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712233667_co>:&nbsp;</b></span>I will have the system send you an email once it is ready</div><!--end:1712233667210--><><!--begin:1712233678522--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1712233678_cv>:&nbsp;</b></span>Perfect, I appreciate your assistance!</div><!--end:1712233678522--><><!--begin:1712233683261--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1712233683_cv>:&nbsp;</b></span>Thank you!</div><!--end:1712233683261--><><!--begin:1712233692875--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712233692_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1712233692875--><><!--begin:1712233697243--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712233697_co>:&nbsp;</b></span>Have a safe day!</div><!--end:1712233697243--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Good morning. I just purchased a few courses and the order says pending approval. I am wondering how long it will take to get this order approved so I can assign the online training to my staff members?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ryan!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRyan: I am well. How are you?\r\nTiffany: Good thanks\r\nTiffany: The order should be available immediately to assign to users\r\nTiffany: But I see your order did not get imported into the training system\r\nRyan: Is this something that I can fix?\r\nTiffany: I will have to look into this issue to get it resolved for you.  I will reach out once it has been corrected.\r\nRyan: Fantastic, I appreciate your help!\r\nTiffany: You are welcome!\r\nTiffany: I will have the system send you an email once it is ready\r\nRyan: Perfect, I appreciate your assistance!\r\nRyan: Thank you!\r\nTiffany: You are most welcome!\r\nTiffany: Have a safe day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('336880355G2', 1712241840, 1712242918, 2, 23, 20, 2, 0, 0, 5, 0, 2173, 0, 0, 0, 0, 'Beth', 'beth.burkard@ocfl.net', '192.234.90.48', '2ed21f2c4d4cb8d15e9887ff7399e15e', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Orange County EPD-cus-', 'Can we get more details about the in-person training in Orlando the week of May 21?  Specifically which part of town, and will there be a parking fee?', '<div class=\'ca\'><div class=\'info_box\'><i>Can we get more details about the in-person training in Orlando the week of May 21?  Specifically which part of town, and will there be a parking fee?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712241842706--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712241842_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Beth</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712241842706--><><!--begin:1712241867317--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1712241867_cv>:&nbsp;</b></span>Very well.  Excited to get my teammate signed up for 40hr hazwoper!</div><!--end:1712241867317--><><!--begin:1712241929510--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712241929_co>:&nbsp;</b></span>One moment while I get the information</div><!--end:1712241929510--><><!--begin:1712241955252--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712241955_co>:&nbsp;</b></span>Fairfield Inn Orlando Airport<br>7100 Augusta National Dr<br>Orlando FL 32822</div><!--end:1712241955252--><><!--begin:1712242103111--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712242102_co>:&nbsp;</b></span>No parking fees from what I see</div><!--end:1712242103111--><><!--begin:1712242421939--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712242421_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1712242421939--><><!--begin:1712242868608--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712242868_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1712242868608--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Can we get more details about the in-person training in Orlando the week of May 21?  Specifically which part of town, and will there be a parking fee?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Beth!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBeth: Very well.  Excited to get my teammate signed up for 40hr hazwoper!\r\nTiffany: One moment while I get the information\r\nTiffany: Fairfield Inn Orlando Airport7100 Augusta National DrOrlando FL 32822\r\nTiffany: No parking fees from what I see\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('336902838TX', 1712264332, 1712265167, 2, 23, 29, 9, 0, 0, 0, 0, 8803, 0, 0, 0, 0, 'Teresa', 'tboyle@partneresi.com', '12.199.152.122', '77c4a3f7b4946f2a749f5d0a9bfeae31', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-Partneresi.-cus-', 'Received confirmation email, unable to log in  now to assign students\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>Received confirmation email, unable to log in  now to assign students\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712264333699--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712264333_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Teresa</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712264333699--><><!--begin:1712264372041--><div class=\'cv\'><span class=\'notranslate\'><b>Teresa<timestamp_1712264371_cv>:&nbsp;</b></span>Hi Tiffany</div><!--end:1712264372041--><><!--begin:1712264400307--><div class=\'cv\'><span class=\'notranslate\'><b>Teresa<timestamp_1712264400_cv>:&nbsp;</b></span>frustrated righ</div><!--end:1712264400307--><><!--begin:1712264402606--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712264402_co>:&nbsp;</b></span>Did you receive the email to log in after placing the order?</div><!--end:1712264402606--><><!--begin:1712264403431--><div class=\'cv\'><span class=\'notranslate\'><b>Teresa<timestamp_1712264403_cv>:&nbsp;</b></span>right now</div><!--end:1712264403431--><><!--begin:1712264409386--><div class=\'cv\'><span class=\'notranslate\'><b>Teresa<timestamp_1712264409_cv>:&nbsp;</b></span>YES</div><!--end:1712264409386--><><!--begin:1712264422030--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712264421_co>:&nbsp;</b></span>Log in Page: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1712264422030--><><!--begin:1712264440517--><div class=\'cv\'><span class=\'notranslate\'><b>Teresa<timestamp_1712264440_cv>:&nbsp;</b></span>yes</div><!--end:1712264440517--><><!--begin:1712264446701--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712264446_co>:&nbsp;</b></span>Are you receiving an error message?</div><!--end:1712264446701--><><!--begin:1712264465542--><div class=\'cv\'><span class=\'notranslate\'><b>Teresa<timestamp_1712264465_cv>:&nbsp;</b></span>maybe my password is incorrect now</div><!--end:1712264465542--><><!--begin:1712264476823--><div class=\'cv\'><span class=\'notranslate\'><b>Teresa<timestamp_1712264476_cv>:&nbsp;</b></span>yes unable to log in</div><!--end:1712264476823--><><!--begin:1712264512582--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712264512_co>:&nbsp;</b></span>Please close the page you are on and then use the link above to try to log in</div><!--end:1712264512582--><><!--begin:1712264520798--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712264520_co>:&nbsp;</b></span>Or do you want me to send you a password reset email?</div><!--end:1712264520798--><><!--begin:1712264543264--><div class=\'cv\'><span class=\'notranslate\'><b>Teresa<timestamp_1712264543_cv>:&nbsp;</b></span>i just received the password reset email</div><!--end:1712264543264--><><!--begin:1712264546927--><div class=\'cv\'><span class=\'notranslate\'><b>Teresa<timestamp_1712264546_cv>:&nbsp;</b></span>I will try that</div><!--end:1712264546927--><><!--begin:1712264572654--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712264572_co>:&nbsp;</b></span>Okay great</div><!--end:1712264572654--><><!--begin:1712264575677--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712264575_co>:&nbsp;</b></span>I will wait</div><!--end:1712264575677--><><!--begin:1712264667152--><div class=\'cv\'><span class=\'notranslate\'><b>Teresa<timestamp_1712264667_cv>:&nbsp;</b></span>so I</div><!--end:1712264667152--><><!--begin:1712264686664--><div class=\'cv\'><span class=\'notranslate\'><b>Teresa<timestamp_1712264686_cv>:&nbsp;</b></span>was able to get in but don&#39;t know that I see what I purchased</div><!--end:1712264686664--><><!--begin:1712264698158--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712264698_co>:&nbsp;</b></span>Are you on the home tab?</div><!--end:1712264698158--><><!--begin:1712264743779--><div class=\'cv\'><span class=\'notranslate\'><b>Teresa<timestamp_1712264743_cv>:&nbsp;</b></span>who knows</div><!--end:1712264743779--><><!--begin:1712264755185--><div class=\'cv\'><span class=\'notranslate\'><b>Teresa<timestamp_1712264755_cv>:&nbsp;</b></span>Yes home tab</div><!--end:1712264755185--><><!--begin:1712264775309--><div class=\'cv\'><span class=\'notranslate\'><b>Teresa<timestamp_1712264775_cv>:&nbsp;</b></span>I don&#39;t see the (standard)</div><!--end:1712264775309--><><!--begin:1712264792719--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712264792_co>:&nbsp;</b></span>It is the second course listed</div><!--end:1712264792719--><><!--begin:1712264806095--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712264805_co>:&nbsp;</b></span>40 Hour OSHA HAZWOPER - Online Training - Standard w/Hands On Training — Partner Engineering and Science Inc.-220929164905</div><!--end:1712264806095--><><!--begin:1712264836595--><div class=\'cv\'><span class=\'notranslate\'><b>Teresa<timestamp_1712264836_cv>:&nbsp;</b></span>I don&#39;t want hands on</div><!--end:1712264836595--><><!--begin:1712264845032--><div class=\'cv\'><span class=\'notranslate\'><b>Teresa<timestamp_1712264844_cv>:&nbsp;</b></span>INT40NV2 40-Hour HAZWOPER Online (Standard) </div><!--end:1712264845032--><><!--begin:1712264854497--><div class=\'cv\'><span class=\'notranslate\'><b>Teresa<timestamp_1712264854_cv>:&nbsp;</b></span>or is this the same</div><!--end:1712264854497--><><!--begin:1712264865743--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712264865_co>:&nbsp;</b></span>Once registered for any online training course with Compliance Solutions students have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.<br><br>With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. The students certificate of completion will then be issued via USPS (as long as they have passed the exam with a 70% or better and the course is paid).  The hands-on dressout portion is not included in this course.<br><br>At the request of students and clients, Compliance Solutions created this Hybrid, 100% online version of our 40-Hour HAZWOPER course that is specially designed for workers/employees who:<br><br>Are employed by a company that provides hands-on training for their employees or;<br>Have job descriptions that EXCLUDE exposure to IDLH environments.<br><br>Compliance Solutions offers the hands-On training at 41 U.S. locations (onsite classes are offered for groups of 5 or more).  After registering, and within 12 months, you need hands-on training (per OSHA regulations), simply register for and pay the additional cost.</div><!--end:1712264865743--><><!--begin:1712264952350--><div class=\'cv\'><span class=\'notranslate\'><b>Teresa<timestamp_1712264952_cv>:&nbsp;</b></span>Can you cancel this order so I can start over - not happy with this </div><!--end:1712264952350--><><!--begin:1712264969759--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712264969_co>:&nbsp;</b></span>I can cancel this order yes</div><!--end:1712264969759--><><!--begin:1712264979714--><div class=\'cv\'><span class=\'notranslate\'><b>Teresa<timestamp_1712264979_cv>:&nbsp;</b></span>will there be a charge</div><!--end:1712264979714--><><!--begin:1712265014159--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712265014_co>:&nbsp;</b></span>No charge or fee since we are canceling same day order was placed</div><!--end:1712265014159--><><!--begin:1712265029296--><div class=\'cv\'><span class=\'notranslate\'><b>Teresa<timestamp_1712265029_cv>:&nbsp;</b></span>ok</div><!--end:1712265029296--><><!--begin:1712265070257--><div class=\'cv\'><span class=\'notranslate\'><b>Teresa<timestamp_1712265070_cv>:&nbsp;</b></span>I will start over - your website was not user friendly before but now it seems worse, just venting since you are trying to help</div><!--end:1712265070257--><><!--begin:1712265146812--><div class=\'cv\'><span class=\'notranslate\'><b>Teresa<timestamp_1712265146_cv>:&nbsp;</b></span>Thanks for canceling the order - I will try again </div><!--end:1712265146812--><><!--begin:1712265160232--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712265160_co>:&nbsp;</b></span>You are welcome!</div><!--end:1712265160232--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Received confirmation email, unable to log in  now to assign students\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Teresa!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTeresa: Hi Tiffany\r\nTeresa: frustrated righ\r\nTiffany: Did you receive the email to log in after placing the order?\r\nTeresa: right now\r\nTeresa: YES\r\nTiffany: Log in Page: https://csregsonline.com/\r\nTeresa: yes\r\nTiffany: Are you receiving an error message?\r\nTeresa: maybe my password is incorrect now\r\nTeresa: yes unable to log in\r\nTiffany: Please close the page you are on and then use the link above to try to log in\r\nTiffany: Or do you want me to send you a password reset email?\r\nTeresa: i just received the password reset email\r\nTeresa: I will try that\r\nTiffany: Okay great\r\nTiffany: I will wait\r\nTeresa: so I\r\nTeresa: was able to get in but don&#39;t know that I see what I purchased\r\nTiffany: Are you on the home tab?\r\nTeresa: who knows\r\nTeresa: Yes home tab\r\nTeresa: I don&#39;t see the (standard)\r\nTiffany: It is the second course listed\r\nTiffany: 40 Hour OSHA HAZWOPER - Online Training - Standard w/Hands On Training — Partner Engineering and Science Inc.-220929164905\r\nTeresa: I don&#39;t want hands on\r\nTeresa: INT40NV2 40-Hour HAZWOPER Online (Standard) \r\nTeresa: or is this the same\r\nTiffany: Once registered for any online training course with Compliance Solutions students have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. The students certificate of completion will then be issued via USPS (as long as they have passed the exam with a 70% or better and the course is paid).  The hands-on dressout portion is not included in this course.At the request of students and clients, Compliance Solutions created this Hybrid, 100% online version of our 40-Hour HAZWOPER course that is specially designed for workers/employees who:Are employed by a company that provides hands-on training for their employees or;Have job descriptions that EXCLUDE exposure to IDLH environments.Compliance Solutions offers the hands-On training at 41 U.S. locations (onsite classes are offered for groups of 5 or more).  After registering, and within 12 months, you need hands-on training (per OSHA regulations), simply register for and pay the additional cost.\r\nTeresa: Can you cancel this order so I can start over - not happy with this \r\nTiffany: I can cancel this order yes\r\nTeresa: will there be a charge\r\nTiffany: No charge or fee since we are canceling same day order was placed\r\nTeresa: ok\r\nTeresa: I will start over - your website was not user friendly before but now it seems worse, just venting since you are trying to help\r\nTeresa: Thanks for canceling the order - I will try again \r\nTiffany: You are welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3369641482C', 1712325627, 1712326696, 2, 19, 13, 11, 0, 0, 0, 0, 2260, 0, 0, 0, 0, 'Leslie Smith', 'lsmith@sanbornhead.com', '50.224.17.78', '7dc212f9a5197669019e3aa8b0714f0c', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Sanborn, Head & Associates, Inc.-cus-', 'What are the classroom hours for the Denver 40-hour HAZWOPER initial training.', '<div class=\'ca\'><div class=\'info_box\'><i>What are the classroom hours for the Denver 40-hour HAZWOPER initial training.</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1712325633321--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1712325684_co>:&nbsp;</b></span>Leslie  The class is held from 8 am to 6 pm Tuesday - Friday.</div><!--end:1712325633321--><><!--begin:1712325693099--><div class=\'cv\'><span class=\'notranslate\'><b>Leslie Smith<timestamp_1712325694_cv>:&nbsp;</b></span>Looking at the May 28-31 class.  What are the daily hours.</div><!--end:1712325693099--><><!--begin:1712325667298--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1712325718_co>:&nbsp;</b></span>8 am to 6 pm</div><!--end:1712325667298--><><!--begin:1712325718230--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1712325769_co>:&nbsp;</b></span>How many employees do you need to register?</div><!--end:1712325718230--><><!--begin:1712326010764--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1712326062_co>:&nbsp;</b></span>Hello?</div><!--end:1712326010764--><><!--begin:1712326560541--><div class=\'cv\'><span class=\'notranslate\'><b>Leslie Smith<timestamp_1712326562_cv>:&nbsp;</b></span>Sorry, was in a meeting.  Looking at registering one employee.</div><!--end:1712326560541--><><!--begin:1712326593288--><div class=\'cv\'><span class=\'notranslate\'><b>Leslie Smith<timestamp_1712326594_cv>:&nbsp;</b></span>We will confirm with the employee that she is free to attend this class, then I will register her.</div><!--end:1712326593288--><><!--begin:1712326572212--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1712326623_co>:&nbsp;</b></span>Can I answer any more questions for you today?</div><!--end:1712326572212--><><!--begin:1712326640729--><div class=\'cv\'><span class=\'notranslate\'><b>Leslie Smith<timestamp_1712326642_cv>:&nbsp;</b></span>No, thanks for the info.</div><!--end:1712326640729--><><!--begin:1712326644891--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1712326696_co>:&nbsp;</b></span>My pleasure  Have a wonderful weekend!</div><!--end:1712326644891--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'What are the classroom hours for the Denver 40-hour HAZWOPER initial training.\r\nTracy has joined the chat.\r\nTracy: Leslie  The class is held from 8 am to 6 pm Tuesday - Friday.\r\nLeslie Smith: Looking at the May 28-31 class.  What are the daily hours.\r\nTracy: 8 am to 6 pm\r\nTracy: How many employees do you need to register?\r\nTracy: Hello?\r\nLeslie Smith: Sorry, was in a meeting.  Looking at registering one employee.\r\nLeslie Smith: We will confirm with the employee that she is free to attend this class, then I will register her.\r\nTracy: Can I answer any more questions for you today?\r\nLeslie Smith: No, thanks for the info.\r\nTracy: My pleasure  Have a wonderful weekend!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('336982480VT', 1712343951, 1712344341, 2, 23, 6, 2, 0, 0, 5, 0, 4745, 587, 0, 0, 0, 'Kurt', 'kprice@autec-carwash.com', '70.63.104.114', 'f1df43f301d4c70ffcde66fcca9ca9af', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-AUTEC-cus-', 'I cannot get into my account to continue my course.  I have tried to reset my password but the email never comes through.', '<div class=\'ca\'><div class=\'info_box\'><i>I cannot get into my account to continue my course.  I have tried to reset my password but the email never comes through.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712343954329--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712343954_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kurt</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712343954329--><><!--begin:1712343968036--><div class=\'cv\'><span class=\'notranslate\'><b>Kurt<timestamp_1712343968_cv>:&nbsp;</b></span>I am good, hope you are as well.</div><!--end:1712343968036--><><!--begin:1712343976438--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712343976_co>:&nbsp;</b></span>Yes thanks</div><!--end:1712343976438--><><!--begin:1712343979482--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712343979_co>:&nbsp;</b></span>Log in Page: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1712343979482--><><!--begin:1712343999864--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712343999_co>:&nbsp;</b></span>Are you trying to log into the above site?</div><!--end:1712343999864--><><!--begin:1712344058907--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712344058_co>:&nbsp;</b></span>I just sent the password reset email for you please let me know if you get it.</div><!--end:1712344058907--><><!--begin:1712344060361--><div class=\'cv\'><span class=\'notranslate\'><b>Kurt<timestamp_1712344060_cv>:&nbsp;</b></span>It had me on a different login screen from website... and kept getting incorrect password.  The link you sent me actually had my password saved, so I was able to get in.  Thank you.</div><!--end:1712344060361--><><!--begin:1712344069039--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712344068_co>:&nbsp;</b></span>Op looks like you ar ein</div><!--end:1712344069039--><><!--begin:1712344079605--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712344079_co>:&nbsp;</b></span>Great!</div><!--end:1712344079605--><><!--begin:1712344091337--><div class=\'cv\'><span class=\'notranslate\'><b>Kurt<timestamp_1712344091_cv>:&nbsp;</b></span>Yep.  Thank you so much! </div><!--end:1712344091337--><><!--begin:1712344092029--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712344091_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1712344092029--><><!--begin:1712344101821--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712344101_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1712344101821--><><!--begin:1712344150779--><div class=\'cv\'><span class=\'notranslate\'><b>Kurt<timestamp_1712344151_cv>:&nbsp;</b></span>Can you tell me how long I have to complete my course before I would have to start over.  I started back in February, and have been so busy I haven&#39;t had time to work on it.  I know I am likely to need to complete very soon.</div><!--end:1712344150779--><><!--begin:1712344187552--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712344187_co>:&nbsp;</b></span>Your course will expire on May 8, 2024.</div><!--end:1712344187552--><><!--begin:1712344204462--><div class=\'cv\'><span class=\'notranslate\'><b>Kurt<timestamp_1712344204_cv>:&nbsp;</b></span>Ok so as long as I complete before then, I am good?</div><!--end:1712344204462--><><!--begin:1712344233651--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712344233_co>:&nbsp;</b></span>Yes otherwise you will need to pay a 25% course reactivation fee to extend it further. </div><!--end:1712344233651--><><!--begin:1712344290401--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712344290_co>:&nbsp;</b></span>DO you have any other questions or is there anything else I can assist you with?</div><!--end:1712344290401--><><!--begin:1712344311518--><div class=\'cv\'><span class=\'notranslate\'><b>Kurt<timestamp_1712344311_cv>:&nbsp;</b></span>Ok thank you so much.  I will get this knocked out.  I have carried this certificate for quite awhile</div><!--end:1712344311518--><><!--begin:1712344321666--><div class=\'cv\'><span class=\'notranslate\'><b>Kurt<timestamp_1712344321_cv>:&nbsp;</b></span>That will do it.  You have a great day.</div><!--end:1712344321666--><><!--begin:1712344336527--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712344336_co>:&nbsp;</b></span>Thanks and you too!</div><!--end:1712344336527--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I cannot get into my account to continue my course.  I have tried to reset my password but the email never comes through.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Kurt!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKurt: I am good, hope you are as well.\r\nTiffany: Yes thanks\r\nTiffany: Log in Page: https://csregsonline.com/\r\nTiffany: Are you trying to log into the above site?\r\nTiffany: I just sent the password reset email for you please let me know if you get it.\r\nKurt: It had me on a different login screen from website... and kept getting incorrect password.  The link you sent me actually had my password saved, so I was able to get in.  Thank you.\r\nTiffany: Op looks like you ar ein\r\nTiffany: Great!\r\nKurt: Yep.  Thank you so much! \r\nTiffany: Is there anything else I can assist you with?\r\nTiffany: You are most welcome!\r\nKurt: Can you tell me how long I have to complete my course before I would have to start over.  I started back in February, and have been so busy I haven&#39;t had time to work on it.  I know I am likely to need to complete very soon.\r\nTiffany: Your course will expire on May 8, 2024.\r\nKurt: Ok so as long as I complete before then, I am good?\r\nTiffany: Yes otherwise you will need to pay a 25% course reactivation fee to extend it further. \r\nTiffany: DO you have any other questions or is there anything else I can assist you with?\r\nKurt: Ok thank you so much.  I will get this knocked out.  I have carried this certificate for quite awhile\r\nKurt: That will do it.  You have a great day.\r\nTiffany: Thanks and you too!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('336984900BM', 1712346370, 1712347179, 1, 23, 5, 4, 0, 0, 0, 0, 1126, 0, 0, 0, 0, 'Lauren Allred', 'lauren.allred@hidglobal.com', '174.46.30.194', '996ef49d83eb45968a404d3a0c45135d', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-HID Global-cus-Online Course-_-Hazwoper refresher 8-hr-cus-', 'Purchased HAZWOPER 8-hr refresher course is not displaying in queue when logging in. All that is showing is DOT course that I previously took. Did have to create a new account to buy course', '<div class=\'ca\'><div class=\'info_box\'><i>Purchased HAZWOPER 8-hr refresher course is not displaying in queue when logging in. All that is showing is DOT course that I previously took. Did have to create a new account to buy course</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712346374336--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712346374_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Lauren Allred</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712346374336--><><!--begin:1712346457051--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712346456_co>:&nbsp;</b></span>Is this course for  yourself?</div><!--end:1712346457051--><><!--begin:1712346493606--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712346493_co>:&nbsp;</b></span>I have linked it to your account so please refresh your page and you should see it</div><!--end:1712346493606--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Purchased HAZWOPER 8-hr refresher course is not displaying in queue when logging in. All that is showing is DOT course that I previously took. Did have to create a new account to buy course\r\nTiffany has joined the chat.\r\nTiffany: Hi, Lauren Allred!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Is this course for  yourself?\r\nTiffany: I have linked it to your account so please refresh your page and you should see it\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3369855368K', 1712347027, 1712347163, 2, 23, 26, 7, 0, 0, 0, 0, 1401, 0, 0, 0, 0, 'Heather', 'heather.fawcett@aecom.com', '208.127.90.93', '7cd2863f88ee0397e25f6e14c26d7fa7', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-AECOM-cus-', 'I am trying to register a new employee but it wants me to logn and it is not accepting mu password so I clicked forgot password but I have not received an email yet to reset my password.  ', '<div class=\'ca\'><div class=\'info_box\'><i>I am trying to register a new employee but it wants me to logn and it is not accepting mu password so I clicked forgot password but I have not received an email yet to reset my password.  </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712347046052--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712347045_co>:&nbsp;</b></span>One moment please</div><!--end:1712347046052--><><!--begin:1712347140481--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712347140_co>:&nbsp;</b></span>We updated our website in February so yes you would need to create a new purchasing account on the main website <a href=\'http://www.csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>www.csregs.com</a></div><!--end:1712347140481--><><!--begin:1712347160533--><div class=\'cv\'><span class=\'notranslate\'><b>Heather<timestamp_1712347160_cv>:&nbsp;</b></span>OK Will do.  Thanks!</div><!--end:1712347160533--><><!--begin:1712347162606--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712347162_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Heather</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712347162606--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am trying to register a new employee but it wants me to logn and it is not accepting mu password so I clicked forgot password but I have not received an email yet to reset my password.  \r\nTiffany has joined the chat.\r\nTiffany: One moment please\r\nTiffany: We updated our website in February so yes you would need to create a new purchasing account on the main website http://www.csregs.com\r\nHeather: OK Will do.  Thanks!\r\nTiffany: Hi, Heather!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
