I see that the class my employee took says "fulfilled," But I cannot access his progress or view his certificate.
Tiffany has joined the chat.
Tiffany: Hi, Steve King!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Steve King: good
Tiffany: What is the employees name.  Is the course online?
Steve King: Clay Seber, yes
Tiffany: One moment please
Tiffany: He has completed the training on 10/04/2021.  We will send the certificate out via US Mail to the company address and information on file. We do not have the certificates in the online system to download.  
Steve King: 10-4 ty
Steve King: have a good day
Tiffany: You as well!
Tiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!
Chat closed by the operator. Chat has ended.

