Hello, I am going through the Competent Person module but the software seems to be confused. Under the OSHA Inspection section is the Competent Person Assessment. I completed it, passed with a 90%, then when clicking next, directed back to the Menu screen. Here I was unable to go the next module because I had not yet completed the Competent Person module. Now it seems like I need to retake the whole Competent Person module.
Tiffany has joined the chat.
Tiffany: Hi, Jake Zaragoza!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Jake Zaragoza: I am doing well.
Tiffany: One moment please while I look you up
Tiffany: I do show the module itself as completed and passed but the outside quiz is not.
Jake Zaragoza: So I need to retake the assessment?
Tiffany: If you are on the content page please click into the competent person section (module 1, assessment 1)
Tiffany: Yes the assessment needs to be completed.  Once you complete the assessment the next module will unlock for you.
Jake Zaragoza: FYI the assessment is in the middle of the module and asks question about other sections that aren&#39;t covered yet
Jake Zaragoza: The menu shows 7 main sections from Overview and Objectives to Summary. The second to last one is OSHA Inspection and the assessment is there. So I was never able to cover half the mini modules in OSHA Inspection
Jake Zaragoza: Hence why I am saying that I already took the assessment
Jake Zaragoza: So I never covered Citations and OSHA Inspection Knowledge Check under OSHA Inspection
Tiffany: Which is located inside the Compentent Person Module, correct?
Jake Zaragoza: Yes, the assessment is within the module
Jake Zaragoza: Because of this I don&#39;t get to see certain sections covered
Tiffany: All modules have a pre-quiz inside of it and outside of it is the last assessment.   
Tiffany: It may be easier talking over the  phone if you would like.
Jake Zaragoza: Yes
Tiffany: If I understand correctly, you took the mini quiz inside the module and then got stuck.  I passed you through the module in order for you to be unstuck but you were unable to complete the remaining content when I did so.  
Jake Zaragoza: It wasn&#39;t a mini quiz, it was the full assessment (and had more questions than the actual assessment outside of the module). It had questions about uncovered material. When I finished it, then it took me back to the module contents page
Jake Zaragoza: So I never covered a portion of the material
Tiffany: I will have to look into what you are saying.  
Jake Zaragoza: Ok sounds good. I&#39;ll continue for now, but just wanted to let you know I was encountering a bug in the software
Tiffany: Yes it sounds like maybe two quizzes merged but I will see what I can find out.  
Tiffany: Is there anything else I can assist you with in the meantime?
Jake Zaragoza: Nope I&#39;m set, thank you!
Tiffany: You are welcome!
Tiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!
Jake Zaragoza: You as well!
Chat closed by the visitor. Chat has ended.

