<div class='ca'><div class='info_box'><i>Got a knowledge check question wrong on handling drums and containers section and it will not let me move on.</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1719502853075--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1719502852_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Mark Rendl</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1719502853075--><><!--begin:1719502871391--><div class='cv'><span class='notranslate'><b>Mark Rendl<timestamp_1719502871_cv>:&nbsp;</b></span>good</div><!--end:1719502871391--><><!--begin:1719502948784--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1719502948_co>:&nbsp;</b></span>One moment please</div><!--end:1719502948784--><><!--begin:1719503062060--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1719503061_co>:&nbsp;</b></span>OK, I’m going to issue a &quot;one-time&quot; pass for the module you are stuck on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.<br><br>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1719503062060--><><!--begin:1719503093885--><div class='cv'><span class='notranslate'><b>Mark Rendl<timestamp_1719503093_cv>:&nbsp;</b></span>nope</div><!--end:1719503093885--><><!--begin:1719503125744--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1719503125_co>:&nbsp;</b></span>You can proceed forward now</div><!--end:1719503125744--><><!--begin:1719503286405--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1719503286_co>:&nbsp;</b></span>My name is <span class='notranslate'>Tiffany</span>, and you can reach me via email at: <a tag='link' href='mailto:CustomerService@csregs.com' class='notranslate' target='_blank'>CustomerService@csregs.com</a> or by phone at <a href='tel:8007112706' target='_blank' rel='noopener noreferrer'>800-711-2706</a><br><br>Have a great day!</div><!--end:1719503286405--><><div class='cl'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>