<div class='ca'><div class='info_box'><i>On the hand and power tools segment and it is glitched out. Won't let me move on and is frozen on a review question.</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1718893172700--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718893172_co>:&nbsp;</b></span>Hi, <span class='notranslate'>mark rendl</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1718893172700--><><!--begin:1718893184699--><div class='cv'><span class='notranslate'><b>mark rendl<timestamp_1718893186_cv>:&nbsp;</b></span>good</div><!--end:1718893184699--><><!--begin:1718893247223--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718893247_co>:&nbsp;</b></span>One moment please</div><!--end:1718893247223--><><!--begin:1718893285374--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718893285_co>:&nbsp;</b></span>There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:<br><br>Your session will &quot;time out&quot; if you are inactive  for 10 minutes<br>Module quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the exam<br>Not completing ALL module activities (including student activities, videos and interactions or skipping pages)<br>Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer)<br> <br>Do you have ANY questions on the above?</div><!--end:1718893285374--><><!--begin:1718893338385--><div class='cv'><span class='notranslate'><b>mark rendl<timestamp_1718893340_cv>:&nbsp;</b></span>I am in the middle of a course and it bugged out.</div><!--end:1718893338385--><><!--begin:1718893362428--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718893362_co>:&nbsp;</b></span>OK, I’m going to issue a &quot;one-time&quot; pass for the module you are stuck on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.<br><br>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1718893362428--><><!--begin:1718893423007--><div class='cv'><span class='notranslate'><b>mark rendl<timestamp_1718893424_cv>:&nbsp;</b></span>Nope Thank You</div><!--end:1718893423007--><><!--begin:1718893604837--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718893604_co>:&nbsp;</b></span>Have a safe day!</div><!--end:1718893604837--><><div class='cl'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>