Hi. I have a question regarding the confirmation sent to Emily Wells- Class ID: 101521-POR-8 HAZ, Start Date:10/15/2021. She was signed up for the 40 hour Hazwoper online and the 8 hour in person class which says "annual refresher". When it was printed out the course name was flagged in the office and I was asked to reconfirm that it was the correct class that was needed for her initial certificate.
Tiffany has joined the chat.
Tiffany: Hi, crizmon!My name is Tiffany. Welcome to ComplyChat!How are you today? 
crizmon: Good, thanks. You?
Tiffany: Good thank you! One moment please while I look her up
Tiffany: She should have called our office or emailed in to registered for the Dressout portion of the online training course.  The 8-Hour refresher is the wrong course code but it is the held at the same time as our dressout students. 
crizmon: Was she sent and email? 
crizmon: an email, sorry
Tiffany: I do not know. An email on how to register or the confirmation for the class?
Tiffany: The registration information is in the online course content I believe.
crizmon: Can you change the course code to the correct code so she can still take the same class and get the correct credit for it?
Tiffany: Yes.  I have made the change on our end and resent the class confirmation email
crizmon: I signed her up online for the class and forwarded her the information so I haven&#39;t seen anything since the printout I was given yesterday. I spoke to someone and did a couple chats asking questions so I thought I got the right class, but I was wrong. Thank you for making the changes. Does she still need to call into your office to register? Your phone lines have been down for a while.
Tiffany: No she is all set.  Yes our phones/internet went out yesterday and have not been restored yet.  I apologize for the inconvenience.  
crizmon: Thank you! I appreciate your assistance!! Have a great day!
Tiffany: My pleasure! You as well!
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