I am unable to proceed in the PPE lesson. It is stuck on the pre assessment and will not let me continue.
Tiffany has joined the chat.
Tiffany: Hi, Regan!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Regan: I&#39;m fine, thanks.
Tiffany: Are you using a mobile device to complete the training on?
Regan: No I&#39;m on a laptop.
Tiffany: I looked up your login history and it appears you are timing out, excessively. Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.
Regan: Okay, how can I procced in the training? Can you reset something to unfreeze the PPE Lesson?
Tiffany: I can pass you through this module which will clear the error but it also clears the module.  You will need to restart the module to log the additional time required before the next module unlocks.  DO you want me to proceed?
Regan: That&#39;s fine
Tiffany: Please exit modules and log out using appropriate link and then log back in to continue
Tiffany: You may need to clear your cookies and cache to avoid further errors
Regan: Okay
Tiffany: Is there anything else I can assist you with today?
Regan: No
Tiffany: Have a safe day!
Chat closed by the visitor. Chat has ended.

