It will not let me go any further in the course. I am attempting to take an assessment and it wont let me answer the question
Tiffany has joined the chat.
Tiffany: Hi, Victor Arnold!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Victor Arnold: I am well. Thank you. Yourself?
Tiffany: I am good thank you
Tiffany: One moment while I pull up your account
Tiffany: There are several reasons why this may be happening. It is important to understand that this is a “time required” and “content required” course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:Your session will “time out” if you are inactive  for 10 minutesModule quizzes “lock” if you don’t log out properly or close your browser while taking the examNot completing ALL module activities (including student activities, videos and interactions or skipping pages)Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer) Do you have ANY questions on the above?
Victor Arnold: How do i unlock the module quiz?
Tiffany: OK, I’m going to issue a “one-time” pass for the module you are “stuck” on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.Going forward, avoid the following while training and follow these Tips:Engaging in “non-training” activities (writing/answering emails, viewing other windows or browser pages)Remain fully engaged in the course while training.Refrain from:Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!“Rushing thru” content and activities. Please, take your time training! We’ve allowed for review and load time.Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehensionFinally, log out properly: Click the “Exit Lesson” button or the “Exit Module” link at the top right of your screen and;NEVER use the “X” in the top left corner of the browser window. This closes the page (not the course) and may “lock” your course or even lose accumulated course time. This cannot be recovered.Can I help with anything else today?
Victor Arnold: That is it. Thank you
Chat closed by the visitor. Chat has ended.

