<div class='ca'><div class='info_box'><i>curse won't let me advance to next section</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1624482947969--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624482947_co>:&nbsp;</b></span>Hi, <span class='notranslate'>ellsworth jennison</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1624482947969--><><!--begin:1624482958040--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624482957_co>:&nbsp;</b></span>one moment please while I look you up</div><!--end:1624482958040--><><!--begin:1624482986662--><div class='cv'><span class='notranslate'><b>ellsworth jennison<timestamp_1624482986_cv>:&nbsp;</b></span>ok</div><!--end:1624482986662--><><!--begin:1624483044916--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624483044_co>:&nbsp;</b></span>Did you complete the entire course overview module</div><!--end:1624483044916--><><!--begin:1624483054456--><div class='cv'><span class='notranslate'><b>ellsworth jennison<timestamp_1624483054_cv>:&nbsp;</b></span>stuck in course overview can&#39;t get to first lesson</div><!--end:1624483054456--><><!--begin:1624483073128--><div class='cv'><span class='notranslate'><b>ellsworth jennison<timestamp_1624483073_cv>:&nbsp;</b></span>yes</div><!--end:1624483073128--><><!--begin:1624483100369--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624483100_co>:&nbsp;</b></span>Did you select the continue button at the end of the module and then select the exit module in the upper right hand corner of the screen to exit module?</div><!--end:1624483100369--><><!--begin:1624483139760--><div class='cv'><span class='notranslate'><b>ellsworth jennison<timestamp_1624483139_cv>:&nbsp;</b></span>hit exit but not continue button</div><!--end:1624483139760--><><!--begin:1624483178301--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624483178_co>:&nbsp;</b></span>Please enter module and proceed to end and try doing that to see if it registers that you have completed the module</div><!--end:1624483178301--><><!--begin:1624483217271--><div class='cv'><span class='notranslate'><b>ellsworth jennison<timestamp_1624483217_cv>:&nbsp;</b></span>it says incomplete three times</div><!--end:1624483217271--><><!--begin:1624483263045--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624483262_co>:&nbsp;</b></span>Yes I see that.  You can launch the lesson again this will not effect any previous attempts of entering the module.   </div><!--end:1624483263045--><><!--begin:1624483311799--><div class='cv'><span class='notranslate'><b>ellsworth jennison<timestamp_1624483311_cv>:&nbsp;</b></span>how do I launch from here?</div><!--end:1624483311799--><><!--begin:1624483347589--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624483347_co>:&nbsp;</b></span>I had another client that was stuck in the course overview earlier and to resolve his issue he selected the continue button at the end of the module and then selected the exit module link.  </div><!--end:1624483347589--><><!--begin:1624483380686--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624483380_co>:&nbsp;</b></span>You would select the course overview and then select launch lesson</div><!--end:1624483380686--><><div class='cl'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>