Sue Witt completed her DOT training and we have not been able to print a certificate documenting the training. How do we print the certificate? 
Tiffany has joined the chat.
Tiffany: Hi, Eric W. Weaver!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Eric W. Weaver: I am well and yourself?
Tiffany: I am good thank you
Tiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. All course fees must be paid before a certificate is released. Is this request for a recent completion and can you verify that payment of all registration fees has been made?
Eric W. Weaver: Yes this is for a recent completion and yes the fees have been paid. It says we can print a certificate but there is no certificate to print.
Tiffany: Certficates are not available for printing or download.  Sue would have received an email after completing the course advising the certificate will be sent via US Mail.
Tiffany: Per APTIM policy all certificates are sent to: Michael DotsonAPTIM1200 Brickyard LaneSuite 202Baton Rouge LA 70802
Eric W. Weaver: How long before the certificate will be mailed?
Tiffany: One moment pleasse
Tiffany: Sorry for the delay.  It was already printed on 01/24/24 and sent on Friday via US Mail. So it should arrive within 7-10 business days
Tiffany: Is there anything else I can assis tyou with today?
Tiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!
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