<div class='ca'><div class='info_box'><i>I purchased an 8-hr hazwopper refresher class in 2021 but never used that payment for a class.
Can I still use that payment now for a class in 2023?  Ended up taking other classes in house in 2021 and 2022.</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1680808118588--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1680808118_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Keith Anderson</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1680808118588--><><!--begin:1680808128463--><div class='cv'><span class='notranslate'><b>Keith Anderson<timestamp_1680808128_cv>:&nbsp;</b></span>Fine thanks</div><!--end:1680808128463--><><!--begin:1680808194854--><div class='cv'><span class='notranslate'><b>Keith Anderson<timestamp_1680808194_cv>:&nbsp;</b></span>Can you tell me if my deposit for a class paid for in 2021 and never used can be used now?</div><!--end:1680808194854--><><!--begin:1680808249475--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1680808249_co>:&nbsp;</b></span>Typically funds need to be used within one year from the date of purchase</div><!--end:1680808249475--><><!--begin:1680808263208--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1680808263_co>:&nbsp;</b></span>Do you have a company name and/or order number I can look up to review?</div><!--end:1680808263208--><><!--begin:1680808318056--><div class='cv'><span class='notranslate'><b>Keith Anderson<timestamp_1680808318_cv>:&nbsp;</b></span><div style='padding: 5px; margin-bottom: 5px;'><span class=''><a tag='link' href='https://cs-chatsupport.com/support/view.php?file=8-hr_OSHA_Refresher.pdf' target='_blank'><img src='https://cs-chatsupport.com/support/pics/icons/pdf.gif' width='50' height='50' border=0 class='round'> 8-hr_OSHA_Refresher.pdf</a></span></div> </div><!--end:1680808318056--><><!--begin:1680808319508--><div class='cv'><span class='notranslate'><b>Keith Anderson<timestamp_1680808319_cv>:&nbsp;</b></span>I can attach the email receipt.  I had our admin pay for it on their credit purchase card as is our policy.</div><!--end:1680808319508--><><!--begin:1680808338878--><div class='cv'><span class='notranslate'><b>Keith Anderson<timestamp_1680808338_cv>:&nbsp;</b></span>Bureau of Land Management</div><!--end:1680808338878--><><!--begin:1680808376617--><div class='cv'><span class='notranslate'><b>Keith Anderson<timestamp_1680808376_cv>:&nbsp;</b></span>From:<br>Compliance Solu</div><!--end:1680808376617--><><!--begin:1680808439123--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1680808438_co>:&nbsp;</b></span>I see the course was for an online 8 Hour HAZWOPER.  I am sorry but the course seat has expired after one year from the date of purchase and can no longer be used.  </div><!--end:1680808439123--><><!--begin:1680808440975--><div class='cv'><span class='notranslate'><b>Keith Anderson<timestamp_1680808441_cv>:&nbsp;</b></span>Order number #11015  January 12, 2021</div><!--end:1680808440975--><><!--begin:1680808456733--><div class='cv'><span class='notranslate'><b>Keith Anderson<timestamp_1680808456_cv>:&nbsp;</b></span>So do you refund the money?</div><!--end:1680808456733--><><!--begin:1680808518552--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1680808518_co>:&nbsp;</b></span>For online courses, after 24-Hours from when the order was placed refunds are not available.  Please see the following link to view the full policy: <a href='https://csregs.com/pages/online-course-training-cancellation-transfer-and-refund-policy' target='_blank' rel='noopener noreferrer'>https://csregs.com/pages/online-course-training-cancellation-transfer-and-refund-policy</a></div><!--end:1680808518552--><><!--begin:1680808540399--><div class='cv'><span class='notranslate'><b>Keith Anderson<timestamp_1680808540_cv>:&nbsp;</b></span>ok good to know.  thanks for the help</div><!--end:1680808540399--><><div class='cl'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>