I am unable to complete the online support module and start Lesson 1. I can only  choose exit or continue as options when finishing support and both do not complete the module.
Tiffany has joined the chat.
Tiffany: Hi, Charles Campbell!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Charles Campbell: Well, how are you
Tiffany: Good thank you!
Tiffany: I  am looking you up now
Charles Campbell: I think I&#39;m ok actually
Charles Campbell: looks like the first lesson started
Charles Campbell: sorry for the inconvenience
Tiffany: It may have been a time requirement not met
Tiffany: After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. 
Tiffany: If you need any future assistance please let me know.
Charles Campbell: Thanks!
Tiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!
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