Course will not allow me to move on to next module once complete with module.
Tiffany has joined the chat.
Tiffany:&nbsp;Hi, John Ruff!My name is Tiffany. Welcome to ComplyChat!How are you today? 
John Ruff:&nbsp;I cannot move on to the next course module
Tiffany:&nbsp;one moment please let me look you up
Tiffany:&nbsp;Which browser are you using to complete your training on?
John Ruff:&nbsp;Microsoft edge
Tiffany:&nbsp;I see the issue is the minimum time requirement has not been met to move on.  After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. 
Tiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? 
Tiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!
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