<div class='ca'><div class='info_box'><i>Hi, my assessment for the module Safety principles is frozen.</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1645198020530--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1645198020_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Andrea Vecci</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1645198020530--><><!--begin:1645198065084--><div class='cv'><span class='notranslate'><b>Andrea Vecci<timestamp_1645198065_cv>:&nbsp;</b></span>Hi, I am good, thank! How are you?</div><!--end:1645198065084--><><!--begin:1645198090728--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1645198090_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1645198090728--><><!--begin:1645198107751--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1645198107_co>:&nbsp;</b></span>I am getting you looked  and now</div><!--end:1645198107751--><><!--begin:1645198115787--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1645198115_co>:&nbsp;</b></span>looked up*</div><!--end:1645198115787--><><!--begin:1645198164028--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1645198163_co>:&nbsp;</b></span>Reasons this error may have occurred are:<br><br>Allowing the training to time out due to inactivity of 10 minutes or more<br>In properly exiting the training <br>Using an unsupported browser while logged in<br></div><!--end:1645198164028--><><!--begin:1645198183800--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1645198183_co>:&nbsp;</b></span>I do see there are a few times your timing account did time out.</div><!--end:1645198183800--><><!--begin:1645198192233--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1645198192_co>:&nbsp;</b></span>To ensure this does not happen again please be sure you are logged in one of the supported browsers, Google Chrome, Firefox, Safari, and Microsoft Edge.<br>When logged in stay actively training or log out once completed for the time.<br>To log out properly be sure to use the exit module link and then use the log out link in the upper right-hand corner of the screen.  </div><!--end:1645198192233--><><!--begin:1645198235159--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1645198235_co>:&nbsp;</b></span>I have passed you through the current modules lesson.  You can now proceed forward.  You may need to refresh you training page.</div><!--end:1645198235159--><><!--begin:1645198339598--><div class='cv'><span class='notranslate'><b>Andrea Vecci<timestamp_1645198339_cv>:&nbsp;</b></span><div style='padding: 5px; margin-bottom: 5px;' class=''><a tag='link' href='https://cs-chatsupport.com/support/view.php?file=yMa9jTrYL2nw.png' target='_blank'><img src='https://cs-chatsupport.com/support/web/file_attach/yMa9jTrYL2nw.png' style='max-width: 100%; max-height: 100%;' border=0 class='round'><br>yMa9jTrYL2nw.png</a></div> </div><!--end:1645198339598--><><!--begin:1645198364707--><div class='cv'><span class='notranslate'><b>Andrea Vecci<timestamp_1645198364_cv>:&nbsp;</b></span>There are two exit options, Which one is the right one?</div><!--end:1645198364707--><><!--begin:1645198399814--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1645198399_co>:&nbsp;</b></span>You do the exit module and once you are back on the main page you use the log out link.</div><!--end:1645198399814--><><!--begin:1645198437583--><div class='cv'><span class='notranslate'><b>Andrea Vecci<timestamp_1645198437_cv>:&nbsp;</b></span>okay, thank you. And what is the single &quot;exit&quot; button for?</div><!--end:1645198437583--><><!--begin:1645198487681--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1645198487_co>:&nbsp;</b></span>I can not say.  I will have to talk with the course developer as no one has pointed that out to me before and I have not seen it while completing training myself</div><!--end:1645198487681--><><!--begin:1645198618438--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1645198618_co>:&nbsp;</b></span>Is there anything else I can assist you with for today?</div><!--end:1645198618438--><><!--begin:1645198657149--><div class='cv'><span class='notranslate'><b>Andrea Vecci<timestamp_1645198657_cv>:&nbsp;</b></span>Thank you, that is all I needed for today.</div><!--end:1645198657149--><><!--begin:1645198668886--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1645198668_co>:&nbsp;</b></span>My name is <span class='notranslate'>Tiffany</span>, and you can reach me via email at: <a tag='link' href='mailto:CustomerService@csregs.com' class='notranslate' target='_blank'>CustomerService@csregs.com</a> or by phone at <a href='tel:8007112706' target='_blank' rel='noopener noreferrer'>800-711-2706</a><br><br>Have a great day!</div><!--end:1645198668886--><><!--begin:1645198689301--><div class='cv'><span class='notranslate'><b>Andrea Vecci<timestamp_1645198689_cv>:&nbsp;</b></span>you too!!</div><!--end:1645198689301--><><div class='cl'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>