<div class='ca'><div class='info_box'><i>Hello,

I signed up two employees for a virtually led DOT hazmat course on January 26th. Can you provide me with some more information on the structure of the day, and if they have to create profiles before the day they will take the course? More specifically due to coronovirus constraints one employee needs to vacate the building a 6PM eastern which is a half hour earlier than the listed course end. Will that be able to be worked around?

Thank you</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1610400356100--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1610400302_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1610400356100--><><!--begin:1610400309019--><div class='cv'><span class='notranslate'><b>Sarah Walker<timestamp_1610400308_cv>:&nbsp;</b></span>Thank you</div><!--end:1610400309019--><><!--begin:1610400623778--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1610400570_co>:&nbsp;</b></span>Yes I did process those registrations.  The students have been sent two emails.  One directly from me <a href='mailto:tiffany@csregs.com' target='_blank' rel='noopener noreferrer'>tiffany@csregs.com</a> which gives them instructions on how to set up their training account the goes to the virtual training classroom.  Then they would have received an email from <a href='http://sharedbook.com' target='_blank' rel='noopener noreferrer'>sharedbook.com</a> which is for their digital manual.  They need to create an account for that as well to access the manual.  </div><!--end:1610400623778--><><!--begin:1610400601568--><div class='cv'><span class='notranslate'><b>Sarah Walker<timestamp_1610400600_cv>:&nbsp;</b></span>Thank you I will pass the information along to them. Any insight on the timing issue?</div><!--end:1610400601568--><><!--begin:1610400762767--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1610400709_co>:&nbsp;</b></span>I believe that should not be an issue for you.  Since the times listed on the website is EST.  The class times for MST are 8:00AM-11:30AM MST and 1:00PM -4:30PM MST </div><!--end:1610400762767--><><!--begin:1610400798717--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1610400745_co>:&nbsp;</b></span>So the class should be done before the end of the day if they are in Colorado </div><!--end:1610400798717--><><!--begin:1610400863949--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1610400810_co>:&nbsp;</b></span>I do have their numbers listed here and will be following up with each student before the end of the week to ensure they were able to create accounts and access the materials with no issues.  </div><!--end:1610400863949--><><!--begin:1610400877064--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1610400823_co>:&nbsp;</b></span>Is there anything else I can assist you with at this time?</div><!--end:1610400877064--><><!--begin:1610400989109--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1610400935_co>:&nbsp;</b></span>One other thing is if they did not receive their second email from <a href='http://sharedbook.com' target='_blank' rel='noopener noreferrer'>sharedbook.com</a> in their inbox it may have went to their junk or spam folder.  </div><!--end:1610400989109--><><!--begin:1610401359239--><div class='cv'><span class='notranslate'><b>Sarah Walker<timestamp_1610401358_cv>:&nbsp;</b></span>Sorry I got pulled away</div><!--end:1610401359239--><><!--begin:1610401430737--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1610401377_co>:&nbsp;</b></span>No worries.  I understand.</div><!--end:1610401430737--><><!--begin:1610401383622--><div class='cv'><span class='notranslate'><b>Sarah Walker<timestamp_1610401382_cv>:&nbsp;</b></span>The person in question needs to leave by 6PM eastern which is 4 PM Mountain, which is a half hour before the course ends</div><!--end:1610401383622--><><!--begin:1610401484067--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1610401430_co>:&nbsp;</b></span>Oh I see.  It really depends on how quickly she completes the DOT exam since that is what is at the end of the day.  </div><!--end:1610401484067--><><!--begin:1610401509687--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1610401456_co>:&nbsp;</b></span>I will check real quick to see if there is anything we can do or suggest</div><!--end:1610401509687--><><!--begin:1610401457164--><div class='cv'><span class='notranslate'><b>Sarah Walker<timestamp_1610401456_cv>:&nbsp;</b></span>Can she maybe take the exam on another day or is it required day of? Or can she start it earlier?</div><!--end:1610401457164--><><!--begin:1610401473068--><div class='cv'><span class='notranslate'><b>Sarah Walker<timestamp_1610401472_cv>:&nbsp;</b></span>Thank you, I appreciate it</div><!--end:1610401473068--><><!--begin:1610401987295--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1610401933_co>:&nbsp;</b></span>Alrighty I was told depending on the class pace that the students will either be done with the exam by then or just getting ready to start it.  If it is the latter then my training manager said he will make sure he is available to give her the exam the following day if need be.  </div><!--end:1610401987295--><><!--begin:1610401955250--><div class='cv'><span class='notranslate'><b>Sarah Walker<timestamp_1610401954_cv>:&nbsp;</b></span>Thank you very much! I truly appreciate it</div><!--end:1610401955250--><><!--begin:1610401993787--><div class='cv'><span class='notranslate'><b>Sarah Walker<timestamp_1610401993_cv>:&nbsp;</b></span>Will there be a note for this class? The student in question if Christina VonHoldt</div><!--end:1610401993787--><><!--begin:1610402118863--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1610402065_co>:&nbsp;</b></span>He said to have the student or main contact email him the day of class if this needs to happen and he needs to give her the exam the following day.   </div><!--end:1610402118863--><><!--begin:1610402083411--><div class='cv'><span class='notranslate'><b>Sarah Walker<timestamp_1610402082_cv>:&nbsp;</b></span>Perfect, thank you for you help</div><!--end:1610402083411--><><!--begin:1610402223581--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1610402170_co>:&nbsp;</b></span>I will give you his email so if she does need to wait until the next day please have her or yourself email him at <a href='mailto:tony@csregs.com' target='_blank' rel='noopener noreferrer'>tony@csregs.com</a> and cc me at <a href='tiffany:csregs.com' target='_blank' rel='noopener noreferrer'>tiffany:csregs.com</a> to make sure we get you taken care of. </div><!--end:1610402223581--><><!--begin:1610402210364--><div class='cv'><span class='notranslate'><b>Sarah Walker<timestamp_1610402209_cv>:&nbsp;</b></span>Thank you, I will follow up with the employees today</div><!--end:1610402210364--><><!--begin:1610402302159--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1610402248_co>:&nbsp;</b></span>Sounds good! Is there anything else I can assist you with?</div><!--end:1610402302159--><><!--begin:1610402493226--><div class='cv'><span class='notranslate'><b>Sarah Walker<timestamp_1610402492_cv>:&nbsp;</b></span>No that is it thank you</div><!--end:1610402493226--><><!--begin:1610402567869--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1610402514_co>:&nbsp;</b></span>Have a wonderful day!</div><!--end:1610402567869--><><!--begin:1610402541495--><div class='cv'><span class='notranslate'><b>Sarah Walker<timestamp_1610402541_cv>:&nbsp;</b></span>You as well</div><!--end:1610402541495--><><div class='cl'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>