<div class='ca'><div class='info_box'><i>Hello, I am requesting my 40 hour certification.  The order number is 1110061 and my company ID is 99064247. Training was completed in January 2013.</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683125864913--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1683125864_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Stephen Gabriel</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1683125864913--><><!--begin:1683125883849--><div class='cv'><span class='notranslate'><b>Stephen Gabriel<timestamp_1683125883_cv>:&nbsp;</b></span>Hello, I am well</div><!--end:1683125883849--><><!--begin:1683125934147--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1683125933_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1683125934147--><><!--begin:1683126004377--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1683126004_co>:&nbsp;</b></span>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href='https://csregs.com/pages/certificate-request-for-sponsoring-employer' target='_blank' rel='noopener noreferrer'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href='https://csregs.com/pages/certificate-request-for-employees-and-new-employers' target='_blank' rel='noopener noreferrer'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1683126004377--><><!--begin:1683126012592--><div class='cv'><span class='notranslate'><b>Stephen Gabriel<timestamp_1683126012_cv>:&nbsp;</b></span>thank you</div><!--end:1683126012592--><><!--begin:1683126086638--><div class='cv'><span class='notranslate'><b>Stephen Gabriel<timestamp_1683126086_cv>:&nbsp;</b></span>Is it possible to see who the contact was that the original certification was sent to?</div><!--end:1683126086638--><><!--begin:1683126169355--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1683126169_co>:&nbsp;</b></span>Ann Marie Petricca</div><!--end:1683126169355--><><!--begin:1683126221997--><div class='cv'><span class='notranslate'><b>Stephen Gabriel<timestamp_1683126221_cv>:&nbsp;</b></span>were they emailed or mailed at the time?</div><!--end:1683126221997--><><!--begin:1683126272930--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1683126272_co>:&nbsp;</b></span>It was sent via US Mail.  All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. </div><!--end:1683126272930--><><!--begin:1683126409000--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1683126408_co>:&nbsp;</b></span>Is there anything else I can assist you with for today?</div><!--end:1683126409000--><><!--begin:1683126438935--><div class='cv'><span class='notranslate'><b>Stephen Gabriel<timestamp_1683126438_cv>:&nbsp;</b></span>if i fil out the replacement form is that mailed as well or emailed?</div><!--end:1683126438935--><><!--begin:1683126485530--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1683126485_co>:&nbsp;</b></span>If you pay the $10 fee it is emailed.   If you want it sent via US Mail as well there is an additional cost.  </div><!--end:1683126485530--><><!--begin:1683126592339--><div class='cv'><span class='notranslate'><b>Stephen Gabriel<timestamp_1683126592_cv>:&nbsp;</b></span>How long will it take to get the certificate via email if i submit this now?</div><!--end:1683126592339--><><!--begin:1683126609322--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1683126609_co>:&nbsp;</b></span>Within a couple hours at the most.</div><!--end:1683126609322--><><!--begin:1683126626244--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1683126626_co>:&nbsp;</b></span>As long as we have all the information we need when the order is submitted.</div><!--end:1683126626244--><><!--begin:1683126689763--><div class='cv'><span class='notranslate'><b>Stephen Gabriel<timestamp_1683126689_cv>:&nbsp;</b></span>ok, that should cover me, thank you</div><!--end:1683126689763--><><div class='cl'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>