<div class='ca'><div class='info_box'><i> 
Im concerned because I took the hybrid training instead of full online ($395 offer) even the price was higher because I needed to take the hands on training. I payed my training because I don't have an employer yet, I had to take that training to be able to work and they require the hands on training.
On the website was a class scheduled for this Friday at Fort Lauderdale and I was told that class was going for sure because it correspond to the last day of a seminar course. Also, I asked about the locations where do you offer trainings because I'm located at miami dade county. I don't recall the name of the person that I spoke with but it was last Monday during morning hours.
On the other hand, on the website appears that the hands on training it is needed. I attached a few pictures with the info that I get from your website.
I wanted to know if you are still be offering a hands on class on Fort Lauderdale at any other time soon or not? Because I really need it to start working. And when it will be scheduled for? Or if any other company you work with that could give me that training?
Thanks for your comprehending</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1635182584493--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635182584_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Lorryn</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1635182584493--><><!--begin:1635182598766--><div class='cv'><span class='notranslate'><b>Lorryn<timestamp_1635182600_cv>:&nbsp;</b></span>Tiffany, <br>Im concerned because I took the hybrid training instead of full online ($395 offer) even the price was higher because I needed to take the hands on training. I payed my training because I don&#39;t have an employer yet, I had to take that training to be able to work and they require the hands on training.<br>On the website was a class scheduled for this Friday at Fort Lauderdale and I was told that class was going for sure because it correspond to the last day of a seminar course. Also, I asked about the locations where do you offer trainings because I&#39;m located at miami dade county. I don&#39;t recall the name of the person that I spoke with but it was last Monday during morning hours.<br>On the other hand, on the website appears that the hands on training it is needed. I attached a few pictures with the info that I get from your website.<br>I wanted to know if you are still be offering a hands on class on Fort Lauderdale at any other time soon or not? Because I really need it to start working. And when it will be scheduled for? Or if any other company you work with that could give me that training?<br>Thanks for your comprehending</div><!--end:1635182598766--><><!--begin:1635182733268--><div class='cv'><span class='notranslate'><b>Lorryn<timestamp_1635182734_cv>:&nbsp;</b></span><div style='padding: 5px; margin-bottom: 5px;' class=''><a tag='link' href='https://cs-chatsupport.com/support/view.php?file=Capture_2021-10-25-12-57-42.png' target='_blank'><img src='https://cs-chatsupport.com/support/web/file_attach/Capture_2021-10-25-12-57-42.png' style='max-width: 100%; max-height: 100%;' border=0 class='round'><br>Capture_2021-10-25-12-57-42.png</a></div> </div><!--end:1635182733268--><><!--begin:1635182753517--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635182753_co>:&nbsp;</b></span>The website schedule is up to date so the next Ft Lauderdale, FL class scheduled is 12/03/2021</div><!--end:1635182753517--><><!--begin:1635182787821--><div class='cv'><span class='notranslate'><b>Lorryn<timestamp_1635182790_cv>:&nbsp;</b></span>There is any other class close to miami?</div><!--end:1635182787821--><><!--begin:1635182789966--><div class='cv'><span class='notranslate'><b>Lorryn<timestamp_1635182791_cv>:&nbsp;</b></span><div style='padding: 5px; margin-bottom: 5px;' class=''><a tag='link' href='https://cs-chatsupport.com/support/view.php?file=Capture_2021-10-25-12-51-20.png' target='_blank'><img src='https://cs-chatsupport.com/support/web/file_attach/Capture_2021-10-25-12-51-20.png' style='max-width: 100%; max-height: 100%;' border=0 class='round'><br>Capture_2021-10-25-12-51-20.png</a></div> </div><!--end:1635182789966--><><!--begin:1635182846217--><div class='cv'><span class='notranslate'><b>Lorryn<timestamp_1635182848_cv>:&nbsp;</b></span>And the 12/3/21 is for sure? </div><!--end:1635182846217--><><!--begin:1635182858436--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635182858_co>:&nbsp;</b></span>The other FL locations we have are Tampa and Orlando</div><!--end:1635182858436--><><!--begin:1635182905303--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635182905_co>:&nbsp;</b></span>No.  All hands-on classes are scheduled pending confirmation.  We confirm classes closer to the start date and based on the interest in the class location/date.   </div><!--end:1635182905303--><><!--begin:1635182932459--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635182932_co>:&nbsp;</b></span>The only class we have confirmed are for this Friday in the following locations: Denver, CO, Detroit, MI, Modesto, CA and Nyack, NY</div><!--end:1635182932459--><><!--begin:1635183051719--><div class='cv'><span class='notranslate'><b>Lorryn<timestamp_1635183053_cv>:&nbsp;</b></span>There is any company that you know that could provide me that training since it already payed?</div><!--end:1635183051719--><><!--begin:1635183085704--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635183085_co>:&nbsp;</b></span>We do not partner with any other company as we can not validate another company&#39;s training</div><!--end:1635183085704--><><!--begin:1635183142594--><div class='cv'><span class='notranslate'><b>Lorryn<timestamp_1635183144_cv>:&nbsp;</b></span>Or could I have a reimbursement for the difference between the online class and the hybrid class? Because I payed 595 and the online class was 395 and I&#39;m not receiving the hands on training</div><!--end:1635183142594--><><!--begin:1635183188718--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635183188_co>:&nbsp;</b></span>As I stated in the email I sent you, we will be issuing the certificate for the training you completed.  As you already have the voucher you can complete the hands-on training at a later date if you can not travel to one of the confirmed classes.</div><!--end:1635183188718--><><!--begin:1635183237924--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635183237_co>:&nbsp;</b></span>We cannot issue any particle refunds as the $595 is the price of our online training and the hands-on portion is provided at no additional cost.</div><!--end:1635183237924--><><!--begin:1635183287001--><div class='cv'><span class='notranslate'><b>Lorryn<timestamp_1635183288_cv>:&nbsp;</b></span>Until when I have to use the voucher?</div><!--end:1635183287001--><><!--begin:1635183329845--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635183329_co>:&nbsp;</b></span>I did not say you have used the voucher I just said you have received it.  </div><!--end:1635183329845--><><!--begin:1635183406652--><div class='cv'><span class='notranslate'><b>Lorryn<timestamp_1635183408_cv>:&nbsp;</b></span>No, my question is when the voucher expires</div><!--end:1635183406652--><><!--begin:1635183410454--><div class='cv'><span class='notranslate'><b>Lorryn<timestamp_1635183412_cv>:&nbsp;</b></span>?</div><!--end:1635183410454--><><!--begin:1635183487110--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635183487_co>:&nbsp;</b></span>6 month after the date of issue is when it expires but we have been giving more time for students as COVID delays have come and gone a few times.</div><!--end:1635183487110--><><!--begin:1635183487495--><div class='cv'><span class='notranslate'><b>Lorryn<timestamp_1635183489_cv>:&nbsp;</b></span>And the certificate of completion implies that I complete the hands on training?</div><!--end:1635183487495--><><!--begin:1635183584909--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635183584_co>:&nbsp;</b></span>After the hands-on training you would keep that hands-on certificate with your 40 Hour Certificate to show the hands-on was completed.  But it is the same certificate we issue for 40-Hour students who complete the all in person class.  </div><!--end:1635183584909--><><!--begin:1635183586487--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635183586_co>:&nbsp;</b></span>I apologize for the miscommunication you received on the day you called in prior to registering.  I am not sure which day you called.  A possibly is that there was a Ft Lauderdale, FL class scheduled and confirmed for September 3.</div><!--end:1635183586487--><><!--begin:1635183704492--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635183704_co>:&nbsp;</b></span>But I now see you did not register until October so I do not believe this to be the cause for miscommunication </div><!--end:1635183704492--><><!--begin:1635183987299--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635183987_co>:&nbsp;</b></span>Is there anything else I can answer for you today?</div><!--end:1635183987299--><><!--begin:1635184348442--><div class='cv'><span class='notranslate'><b>Lorryn<timestamp_1635184350_cv>:&nbsp;</b></span>That cerficate is recignized by OSHA?</div><!--end:1635184348442--><><!--begin:1635184359129--><div class='cv'><span class='notranslate'><b>Lorryn<timestamp_1635184361_cv>:&nbsp;</b></span>or I need the hands on?</div><!--end:1635184359129--><><!--begin:1635184565414--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635184565_co>:&nbsp;</b></span>I will have my National Training Manager give you a call once he is done with training today.  I think after speaking with him you will feel better about the certification you are receiving and the the OSHA Regulations regarding the 40-Hour HAZWOPER. </div><!--end:1635184565414--><><!--begin:1635184583388--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635184583_co>:&nbsp;</b></span>Do you want me to have him call you at <a href='tel:7864911386' target='_blank' rel='noopener noreferrer'>786-491-1386</a>?</div><!--end:1635184583388--><><!--begin:1635184681222--><div class='cv'><span class='notranslate'><b>Lorryn<timestamp_1635184682_cv>:&nbsp;</b></span>Yes please</div><!--end:1635184681222--><><!--begin:1635184711270--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635184711_co>:&nbsp;</b></span>I will send him a message now and then follow up after class dismisses to be sure he calls.</div><!--end:1635184711270--><><!--begin:1635184746795--><div class='cv'><span class='notranslate'><b>Lorryn<timestamp_1635184748_cv>:&nbsp;</b></span>Thank you</div><!--end:1635184746795--><><!--begin:1635184791165--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635184791_co>:&nbsp;</b></span>Of course.  Is there anything else I can assist you with in the meantime? </div><!--end:1635184791165--><><!--begin:1635185329210--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1635185329_co>:&nbsp;</b></span>If you have any other questions please feel free to chat again or call into our office.  Have a wonderful day!</div><!--end:1635185329210--><><div class='cl'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>