 
Im concerned because I took the hybrid training instead of full online ($395 offer) even the price was higher because I needed to take the hands on training. I payed my training because I don't have an employer yet, I had to take that training to be able to work and they require the hands on training.
On the website was a class scheduled for this Friday at Fort Lauderdale and I was told that class was going for sure because it correspond to the last day of a seminar course. Also, I asked about the locations where do you offer trainings because I'm located at miami dade county. I don't recall the name of the person that I spoke with but it was last Monday during morning hours.
On the other hand, on the website appears that the hands on training it is needed. I attached a few pictures with the info that I get from your website.
I wanted to know if you are still be offering a hands on class on Fort Lauderdale at any other time soon or not? Because I really need it to start working. And when it will be scheduled for? Or if any other company you work with that could give me that training?
Thanks for your comprehending
Tiffany has joined the chat.
Tiffany: Hi, Lorryn!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Lorryn: Tiffany, Im concerned because I took the hybrid training instead of full online ($395 offer) even the price was higher because I needed to take the hands on training. I payed my training because I don&#39;t have an employer yet, I had to take that training to be able to work and they require the hands on training.On the website was a class scheduled for this Friday at Fort Lauderdale and I was told that class was going for sure because it correspond to the last day of a seminar course. Also, I asked about the locations where do you offer trainings because I&#39;m located at miami dade county. I don&#39;t recall the name of the person that I spoke with but it was last Monday during morning hours.On the other hand, on the website appears that the hands on training it is needed. I attached a few pictures with the info that I get from your website.I wanted to know if you are still be offering a hands on class on Fort Lauderdale at any other time soon or not? Because I really need it to start working. And when it will be scheduled for? Or if any other company you work with that could give me that training?Thanks for your comprehending
Lorryn: Capture_2021-10-25-12-57-42.png 
Tiffany: The website schedule is up to date so the next Ft Lauderdale, FL class scheduled is 12/03/2021
Lorryn: There is any other class close to miami?
Lorryn: Capture_2021-10-25-12-51-20.png 
Lorryn: And the 12/3/21 is for sure? 
Tiffany: The other FL locations we have are Tampa and Orlando
Tiffany: No.  All hands-on classes are scheduled pending confirmation.  We confirm classes closer to the start date and based on the interest in the class location/date.   
Tiffany: The only class we have confirmed are for this Friday in the following locations: Denver, CO, Detroit, MI, Modesto, CA and Nyack, NY
Lorryn: There is any company that you know that could provide me that training since it already payed?
Tiffany: We do not partner with any other company as we can not validate another company&#39;s training
Lorryn: Or could I have a reimbursement for the difference between the online class and the hybrid class? Because I payed 595 and the online class was 395 and I&#39;m not receiving the hands on training
Tiffany: As I stated in the email I sent you, we will be issuing the certificate for the training you completed.  As you already have the voucher you can complete the hands-on training at a later date if you can not travel to one of the confirmed classes.
Tiffany: We cannot issue any particle refunds as the $595 is the price of our online training and the hands-on portion is provided at no additional cost.
Lorryn: Until when I have to use the voucher?
Tiffany: I did not say you have used the voucher I just said you have received it.  
Lorryn: No, my question is when the voucher expires
Lorryn: ?
Tiffany: 6 month after the date of issue is when it expires but we have been giving more time for students as COVID delays have come and gone a few times.
Lorryn: And the certificate of completion implies that I complete the hands on training?
Tiffany: After the hands-on training you would keep that hands-on certificate with your 40 Hour Certificate to show the hands-on was completed.  But it is the same certificate we issue for 40-Hour students who complete the all in person class.  
Tiffany: I apologize for the miscommunication you received on the day you called in prior to registering.  I am not sure which day you called.  A possibly is that there was a Ft Lauderdale, FL class scheduled and confirmed for September 3.
Tiffany: But I now see you did not register until October so I do not believe this to be the cause for miscommunication 
Tiffany: Is there anything else I can answer for you today?
Lorryn: That cerficate is recignized by OSHA?
Lorryn: or I need the hands on?
Tiffany: I will have my National Training Manager give you a call once he is done with training today.  I think after speaking with him you will feel better about the certification you are receiving and the the OSHA Regulations regarding the 40-Hour HAZWOPER. 
Tiffany: Do you want me to have him call you at tel:7864911386?
Lorryn: Yes please
Tiffany: I will send him a message now and then follow up after class dismisses to be sure he calls.
Lorryn: Thank you
Tiffany: Of course.  Is there anything else I can assist you with in the meantime? 
Tiffany: If you have any other questions please feel free to chat again or call into our office.  Have a wonderful day!
Chat closed by the operator. Chat has ended.

