<div class='ca'><i>I am trying to register 10 employees for 8 hour refresher and it shows there is a 15% discount for 10 or more but that discount isn't being applied.</i></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1600375175_co>:</b></span> Good afternoon Karen.  There is an issue with the system at this time.  If you add the students and check out we will have to manually edit the order to give you the discount.  As long as it is the same class the 10 students are going to you will get the 15% discount</div><><div class='cv'><span class='notranslate'><b>Karen<timestamp_1600375216_cv>:</b></span> Okay.  So if I check out with a credit card, the charge will be changed before it hits the card?</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1600375265_co>:</b></span> Let me double check to confirm how it is edited.</div><><div class='cv'><span class='notranslate'><b>Karen<timestamp_1600375273_cv>:</b></span> thanks</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1600375606_co>:</b></span> Okay so we will charge the full amount but right after we will edit the order and refund the amount that should have been discounted.</div><><div class='cv'><span class='notranslate'><b>Karen<timestamp_1600375633_cv>:</b></span> That sounds great.  I will go ahead and finish checking out.  Thank you.</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1600375645_co>:</b></span> Have a wonderful day!</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1600375992_co>:</b></span> Karen I have Rick as the main contact on the account.  Should that be you and Rick as an alternate?</div><><div class='cv'><span class='notranslate'><b>Karen<timestamp_1600376020_cv>:</b></span> Either way is fine</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1600376093_co>:</b></span> The main contact is cc:ed on all seminar emails and if we have to mail any certificates they will be sent to their attention.  </div><><div class='cv'><span class='notranslate'><b>Karen<timestamp_1600376122_cv>:</b></span> You can leave Rick as the main contact</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1600376211_co>:</b></span> Sounds good! </div><><div class='cv'><span class='notranslate'><b>Karen<timestamp_1600376239_cv>:</b></span> Thank you again for your help! Have a great afternoon.</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1600376264_co>:</b></span> You as well!</div><><div class='cl'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><>