<div class='ca'><div class='info_box'><i>Trying to purchase 8 hour refresher course with my account but the system says I do not have an account</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1617027284191--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1617027195_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Nicholas Cordivari</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1617027284191--><><!--begin:1617027204425--><div class='cv'><span class='notranslate'><b>Nicholas Cordivari<timestamp_1617027204_cv>:&nbsp;</b></span>good how are you</div><!--end:1617027204425--><><!--begin:1617027438093--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1617027349_co>:&nbsp;</b></span>When purchasing training you add the desired course(s) to your cart and at checkout you enter your email address and it will link the course to your account.  After the purchasing has been completed you will get an email with a link that you will follow.</div><!--end:1617027438093--><><!--begin:1617027391458--><div class='cv'><span class='notranslate'><b>Nicholas Cordivari<timestamp_1617027391_cv>:&nbsp;</b></span>ok, so there is no need to login when purchasing the course?</div><!--end:1617027391458--><><!--begin:1617027494066--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1617027405_co>:&nbsp;</b></span>I do see you have an account with your aol email address which you completed your 40-Hour HAZWOPER on. </div><!--end:1617027494066--><><!--begin:1617027519065--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1617027430_co>:&nbsp;</b></span>That is correct at checkout when you add your email address it should link the purchase to you account</div><!--end:1617027519065--><><!--begin:1617027523022--><div class='cv'><span class='notranslate'><b>Nicholas Cordivari<timestamp_1617027523_cv>:&nbsp;</b></span>when i login to view my axtivity report, i can sucessfully loin. but when i login to purchase the online training it says i do not have an account </div><!--end:1617027523022--><><!--begin:1617027529169--><div class='cv'><span class='notranslate'><b>Nicholas Cordivari<timestamp_1617027529_cv>:&nbsp;</b></span>are they two different accounts?</div><!--end:1617027529169--><><!--begin:1617027636931--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1617027548_co>:&nbsp;</b></span>Yes that is correct</div><!--end:1617027636931--><><!--begin:1617027664251--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1617027575_co>:&nbsp;</b></span>One is for purchase history and the other is training history</div><!--end:1617027664251--><><!--begin:1617027630066--><div class='cv'><span class='notranslate'><b>Nicholas Cordivari<timestamp_1617027630_cv>:&nbsp;</b></span>oh ok. if i decide to not make an account when purchasing, will it automatically link to training history </div><!--end:1617027630066--><><!--begin:1617027648079--><div class='cv'><span class='notranslate'><b>Nicholas Cordivari<timestamp_1617027648_cv>:&nbsp;</b></span>if i provide my email when purchasing </div><!--end:1617027648079--><><!--begin:1617027828133--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1617027739_co>:&nbsp;</b></span>Yes</div><!--end:1617027828133--><><!--begin:1617027753439--><div class='cv'><span class='notranslate'><b>Nicholas Cordivari<timestamp_1617027753_cv>:&nbsp;</b></span>ok thank you</div><!--end:1617027753439--><><!--begin:1617027852265--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1617027763_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1617027852265--><><!--begin:1617027777619--><div class='cv'><span class='notranslate'><b>Nicholas Cordivari<timestamp_1617027777_cv>:&nbsp;</b></span>no thats it thanks have a good day</div><!--end:1617027777619--><><!--begin:1617027889397--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1617027800_co>:&nbsp;</b></span>My name is <span class='notranslate'>Tiffany</span>, and you can reach me via email at: <a tag='link' href='mailto:CustomerService@csregs.com' class='notranslate' target='_blank'>CustomerService@csregs.com</a> or by phone at <a href='tel:8007112706' target='_blank' rel='noopener noreferrer'>800-711-2706</a><br><br>Have a great day!</div><!--end:1617027889397--><><div class='cl'><disconnected><d6>The party has left.  Chat has ended.</div><><>