INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('270796241TY', 1646157735, 1646158508, 2, 23, 29, 9, 0, 0, 0, 0, 1741, 0, 0, 0, 0, 'Adam Mallery', 'office@productionplating.com', '50.214.32.97', 'a4cc8721c37e9797a425d9f2216e3ad7', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-IPC -cus-', 'I never received my certificate. Could you please e-mail me a copy?', '<div class=\'ca\'><div class=\'info_box\'><i>I never received my certificate. Could you please e-mail me a copy?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1646157737468--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646157737_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Adam Mallery</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1646157737468--><><!--begin:1646157763834--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646157763_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1646157763834--><><!--begin:1646157875982--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646157875_co>:&nbsp;</b></span>Looks like it was sent via US Mail on 02/03/2022 to: IPC-Industrial Plating Corporation<br>4412 Russell Rd<br>Unit B<br>Mukilteo WA 98275</div><!--end:1646157875982--><><!--begin:1646158099746--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646158099_co>:&nbsp;</b></span>Is that the correct mailing address?</div><!--end:1646158099746--><><!--begin:1646158506988--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646158506_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1646158506988--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I never received my certificate. Could you please e-mail me a copy?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Adam Mallery!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: One moment while I look you up please\r\nTiffany: Looks like it was sent via US Mail on 02/03/2022 to: IPC-Industrial Plating Corporation4412 Russell RdUnit BMukilteo WA 98275\r\nTiffany: Is that the correct mailing address?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('27096395578', 1646325463, 1646325967, 2, 23, 42, 5, 0, 0, 5, 0, 5725, 0, 0, 0, 0, 'Sylveen', 'sylveen.hall@erm.com', '68.203.22.15', '3ee75032a17581d47ef3d7db5ce7488a', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-ERM-cus-', 'I am planning on signing up for your 40 hour HAZWOPER online course, But I have a couple of questions about the schedule for the course.', '<div class=\'ca\'><div class=\'info_box\'><i>I am planning on signing up for your 40 hour HAZWOPER online course, But I have a couple of questions about the schedule for the course.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1646325465961--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646325465_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sylveen</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1646325465961--><><!--begin:1646325479795--><div class=\'cv\'><span class=\'notranslate\'><b>Sylveen<timestamp_1646325479_cv>:&nbsp;</b></span>Good. How are you?</div><!--end:1646325479795--><><!--begin:1646325492515--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646325492_co>:&nbsp;</b></span>Good thank you!</div><!--end:1646325492515--><><!--begin:1646325546697--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646325546_co>:&nbsp;</b></span>With both online 40-Hour HAZWOPER courses you receive the same overall certification.<br><br>Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.<br><br>With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.</div><!--end:1646325546697--><><!--begin:1646325629487--><div class=\'cv\'><span class=\'notranslate\'><b>Sylveen<timestamp_1646325628_cv>:&nbsp;</b></span>Okay, thank you. For the online portion of the course-is there an official schedule? As in, am I logging into a video chat and following along with a live instructor, or is it all self guided?</div><!--end:1646325629487--><><!--begin:1646325650145--><div class=\'cv\'><span class=\'notranslate\'><b>Sylveen<timestamp_1646325649_cv>:&nbsp;</b></span>And for the hands on portion, would I receieve instructions on how to schedule that?</div><!--end:1646325650145--><><!--begin:1646325698312--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646325698_co>:&nbsp;</b></span>The online portion is all at your own pace, fully online, no live instruction </div><!--end:1646325698312--><><!--begin:1646325754729--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646325754_co>:&nbsp;</b></span>Please use the <a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a> page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.<br><br>Do not register for the 8-Hour HAZWOPER Refresher through the website.<br><br>The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). <br><br>In order to register for the hands-on class please have the students or employer call or email our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  <br><br>If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  <br>Please be aware of the cancellation/reschedule policy for the hands-on classes before registering.  Please see below:<br> <br>If you do not attend the class you are scheduled for, the following policies and fees will apply:<br>1. All students will be charged a $75.00 administrative fee for rescheduling. <br>2. Space in future classes cannot be guaranteed. <br>3. Any student who NO-SHOWS a class will be charged a $125.00 fee. No Refunds will be issued and the student must pay full fee if they re-schedule to another course.<br>Students will be considered a NO-SHOW if they do not provide 24 hours advance notice.</div><!--end:1646325754729--><><!--begin:1646325869671--><div class=\'cv\'><span class=\'notranslate\'><b>Sylveen<timestamp_1646325868_cv>:&nbsp;</b></span>Okay great</div><!--end:1646325869671--><><!--begin:1646325893712--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646325893_co>:&nbsp;</b></span>Is there anything else I can assist you with for today?</div><!--end:1646325893712--><><!--begin:1646325913292--><div class=\'cv\'><span class=\'notranslate\'><b>Sylveen<timestamp_1646325912_cv>:&nbsp;</b></span>No that&#39;s it. Thank you!</div><!--end:1646325913292--><><!--begin:1646325928029--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646325928_co>:&nbsp;</b></span>My pleasure! My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1646325928029--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am planning on signing up for your 40 hour HAZWOPER online course, But I have a couple of questions about the schedule for the course.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Sylveen!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSylveen: Good. How are you?\r\nTiffany: Good thank you!\r\nTiffany: With both online 40-Hour HAZWOPER courses you receive the same overall certification.Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.\r\nSylveen: Okay, thank you. For the online portion of the course-is there an official schedule? As in, am I logging into a video chat and following along with a live instructor, or is it all self guided?\r\nSylveen: And for the hands on portion, would I receieve instructions on how to schedule that?\r\nTiffany: The online portion is all at your own pace, fully online, no live instruction \r\nTiffany: Please use the https://csregs.com/collections/8-hour-hazwoper-annual-refresher page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.Do not register for the 8-Hour HAZWOPER Refresher through the website.The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). In order to register for the hands-on class please have the students or employer call or email our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  Please be aware of the cancellation/reschedule policy for the hands-on classes before registering.  Please see below: If you do not attend the class you are scheduled for, the following policies and fees will apply:1. All students will be charged a $75.00 administrative fee for rescheduling. 2. Space in future classes cannot be guaranteed. 3. Any student who NO-SHOWS a class will be charged a $125.00 fee. No Refunds will be issued and the student must pay full fee if they re-schedule to another course.Students will be considered a NO-SHOW if they do not provide 24 hours advance notice.\r\nSylveen: Okay great\r\nTiffany: Is there anything else I can assist you with for today?\r\nSylveen: No that&#39;s it. Thank you!\r\nTiffany: My pleasure! My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('271392985NM', 1646754475, 1646754765, 2, 23, 25, 5, 0, 0, 1, 0, 2901, 0, 0, 0, 0, 'Katie', 'katiemac812@gmail.com', '107.77.229.212', 'e357f747292e29116e6cef9599ccf55a', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Msts-cus-', 'Where am I supposed to be for a las Vegas NV training ', '<div class=\'ca\'><div class=\'info_box\'><i>Where am I supposed to be for a las Vegas NV training </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1646754478223--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646754478_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Katie</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1646754478223--><><!--begin:1646754490242--><div class=\'cv\'><span class=\'notranslate\'><b>Katie<timestamp_1646754492_cv>:&nbsp;</b></span>I&#39;m doing well how are you ?</div><!--end:1646754490242--><><!--begin:1646754515291--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646754515_co>:&nbsp;</b></span>I am good thank you</div><!--end:1646754515291--><><!--begin:1646754527011--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646754526_co>:&nbsp;</b></span>What is your last name so I can look you up please</div><!--end:1646754527011--><><!--begin:1646754533367--><div class=\'cv\'><span class=\'notranslate\'><b>Katie<timestamp_1646754535_cv>:&nbsp;</b></span>MacDonald</div><!--end:1646754533367--><><!--begin:1646754566675--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646754566_co>:&nbsp;</b></span>The location of the 40 Hour HAZWOPER is at: Comfort Inn & Suites Las Vegas-Nellis<br>4375 E Craig Road<br>Las Vegas NV 89115</div><!--end:1646754566675--><><!--begin:1646754605746--><div class=\'cv\'><span class=\'notranslate\'><b>Katie<timestamp_1646754607_cv>:&nbsp;</b></span>Thank you and I have made it there. I was just wondering what room it&#39;s in.</div><!--end:1646754605746--><><!--begin:1646754639303--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646754639_co>:&nbsp;</b></span>If you ask the front desk they should either has signs or be able to point you in the right direction</div><!--end:1646754639303--><><!--begin:1646754652452--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646754652_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1646754652452--><><!--begin:1646754681700--><div class=\'cv\'><span class=\'notranslate\'><b>Katie<timestamp_1646754683_cv>:&nbsp;</b></span>Nope thank you </div><!--end:1646754681700--><><!--begin:1646754691223--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646754691_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1646754691223--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Where am I supposed to be for a las Vegas NV training \r\nTiffany has joined the chat.\r\nTiffany: Hi, Katie!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKatie: I&#39;m doing well how are you ?\r\nTiffany: I am good thank you\r\nTiffany: What is your last name so I can look you up please\r\nKatie: MacDonald\r\nTiffany: The location of the 40 Hour HAZWOPER is at: Comfort Inn & Suites Las Vegas-Nellis4375 E Craig RoadLas Vegas NV 89115\r\nKatie: Thank you and I have made it there. I was just wondering what room it&#39;s in.\r\nTiffany: If you ask the front desk they should either has signs or be able to point you in the right direction\r\nTiffany: Is there anything else I can assist you with today?\r\nKatie: Nope thank you \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('271401704T8', 1646763225, 1646763390, 2, 23, 49, 6, 0, 0, 5, 0, 2414, 267, 0, 0, 0, 'John Thompson', 'john@bondedinspections.com', '97.77.26.242', '042cb2124083ab6f5d5c1f42ef005236', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Bonded Inspections-cus-', 'Hello, I am the quality manager and have simply just have not had time to dedicate to completing this course due to an influx of work load over the past few months. I know that this class is running out at the end of the week and was hoping to possibly have the class availability extended a week or two as I will have a small window of opportunity coming up. ', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I am the quality manager and have simply just have not had time to dedicate to completing this course due to an influx of work load over the past few months. I know that this class is running out at the end of the week and was hoping to possibly have the class availability extended a week or two as I will have a small window of opportunity coming up. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1646763227215--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646763227_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>John Thompson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1646763227215--><><!--begin:1646763444212--><div class=\'cv\'><span class=\'notranslate\'><b>John Thompson<timestamp_1646763242_cv>:&nbsp;</b></span>good how are you?</div><!--end:1646763444212--><><!--begin:1646763267345--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646763267_co>:&nbsp;</b></span>I am good thank you</div><!--end:1646763267345--><><!--begin:1646763313274--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646763313_co>:&nbsp;</b></span>I can give you a courteous 30 day extension at no fee but if your course expires again there will be a 25% reactivation fee due</div><!--end:1646763313274--><><!--begin:1646763552715--><div class=\'cv\'><span class=\'notranslate\'><b>John Thompson<timestamp_1646763349_cv>:&nbsp;</b></span>excellent! thats all im looking for</div><!--end:1646763552715--><><!--begin:1646763561385--><div class=\'cv\'><span class=\'notranslate\'><b>John Thompson<timestamp_1646763358_cv>:&nbsp;</b></span>thank you so much! </div><!--end:1646763561385--><><!--begin:1646763363377--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646763363_co>:&nbsp;</b></span>You are good to go.</div><!--end:1646763363377--><><!--begin:1646763367337--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646763367_co>:&nbsp;</b></span>My pleasure! </div><!--end:1646763367337--><><!--begin:1646763584964--><div class=\'cv\'><span class=\'notranslate\'><b>John Thompson<timestamp_1646763381_cv>:&nbsp;</b></span>Thank you again have a wonderful day! </div><!--end:1646763584964--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, I am the quality manager and have simply just have not had time to dedicate to completing this course due to an influx of work load over the past few months. I know that this class is running out at the end of the week and was hoping to possibly have the class availability extended a week or two as I will have a small window of opportunity coming up. \r\nTiffany has joined the chat.\r\nTiffany: Hi, John Thompson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJohn Thompson: good how are you?\r\nTiffany: I am good thank you\r\nTiffany: I can give you a courteous 30 day extension at no fee but if your course expires again there will be a 25% reactivation fee due\r\nJohn Thompson: excellent! thats all im looking for\r\nJohn Thompson: thank you so much! \r\nTiffany: You are good to go.\r\nTiffany: My pleasure! \r\nJohn Thompson: Thank you again have a wonderful day! \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('271403331XZ', 1646764820, 1646765319, 2, 23, 24, 4, 0, 0, 0, 0, 3820, 0, 0, 0, 0, 'Austin ', 'austin.bragg@aecom.com', '204.76.196.115', 'a1db29c4b4b06ff5e3ab8697ed215702', 'Select Area of Inquiry:-_-Other-cus-Company-_-AECOM-cus-', 'Hi, I had a question about the baseline physical required and stated in the confirmation email. Are there specific medical institutions I need to go to for the completion of the physical before I attend the course?', '<div class=\'ca\'><div class=\'info_box\'><i>Hi, I had a question about the baseline physical required and stated in the confirmation email. Are there specific medical institutions I need to go to for the completion of the physical before I attend the course?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1646764823725--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646764823_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Austin </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1646764823725--><><!--begin:1646764850632--><div class=\'cv\'><span class=\'notranslate\'><b>Austin <timestamp_1646764850_cv>:&nbsp;</b></span>Good thank you. How are you?</div><!--end:1646764850632--><><!--begin:1646764866900--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646764866_co>:&nbsp;</b></span>I am good thank you.  We do not require proof of the physical.  </div><!--end:1646764866900--><><!--begin:1646764893227--><div class=\'cv\'><span class=\'notranslate\'><b>Austin <timestamp_1646764893_cv>:&nbsp;</b></span>Oh really? I read on the OSHA site that it was still a requirement.</div><!--end:1646764893227--><><!--begin:1646764899396--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646764899_co>:&nbsp;</b></span>We just want to make sure you are aware you should be in good physical shape when having to wear the PPE gear</div><!--end:1646764899396--><><!--begin:1646764909453--><div class=\'cv\'><span class=\'notranslate\'><b>Austin <timestamp_1646764909_cv>:&nbsp;</b></span>Does that include medical surveillance too?</div><!--end:1646764909453--><><!--begin:1646764933676--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646764933_co>:&nbsp;</b></span>I am not sure what you mean </div><!--end:1646764933676--><><!--begin:1646764949477--><div class=\'cv\'><span class=\'notranslate\'><b>Austin <timestamp_1646764949_cv>:&nbsp;</b></span>Isn&#39;t medical surveillance a requirement of the training?</div><!--end:1646764949477--><><!--begin:1646765000277--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646765000_co>:&nbsp;</b></span>If you are getting a respirator that you will wear on the job fit tested a medical clearance is required.</div><!--end:1646765000277--><><!--begin:1646765047716--><div class=\'cv\'><span class=\'notranslate\'><b>Austin <timestamp_1646765047_cv>:&nbsp;</b></span>Oh okay, I&#39;ll go over that with my manager. </div><!--end:1646765047716--><><!--begin:1646765051836--><div class=\'cv\'><span class=\'notranslate\'><b>Austin <timestamp_1646765051_cv>:&nbsp;</b></span>Thanks for your help!</div><!--end:1646765051836--><><!--begin:1646765056719--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646765056_co>:&nbsp;</b></span>You should keep an annual physical on file for your records and your company may want that as well depending on what you job requires exactly.  </div><!--end:1646765056719--><><!--begin:1646765094084--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646765094_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1646765094084--><><!--begin:1646765318365--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646765318_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1646765318365--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hi, I had a question about the baseline physical required and stated in the confirmation email. Are there specific medical institutions I need to go to for the completion of the physical before I attend the course?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Austin !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAustin : Good thank you. How are you?\r\nTiffany: I am good thank you.  We do not require proof of the physical.  \r\nAustin : Oh really? I read on the OSHA site that it was still a requirement.\r\nTiffany: We just want to make sure you are aware you should be in good physical shape when having to wear the PPE gear\r\nAustin : Does that include medical surveillance too?\r\nTiffany: I am not sure what you mean \r\nAustin : Isn&#39;t medical surveillance a requirement of the training?\r\nTiffany: If you are getting a respirator that you will wear on the job fit tested a medical clearance is required.\r\nAustin : Oh okay, I&#39;ll go over that with my manager. \r\nAustin : Thanks for your help!\r\nTiffany: You should keep an annual physical on file for your records and your company may want that as well depending on what you job requires exactly.  \r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('271486418G7', 1646847908, 1646848490, 2, 23, 25, 4, 0, 0, 0, 0, 3522, 0, 0, 0, 0, 'Billy Ray Cedoline', 'billyraycedoline@Assetconstruction.net', '99.162.154.196', 'e2ba7a5c5674782ca4155e3071f7c850', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Asset Construction-cus-', 'Hi, when Is your next available 8 hour Hazwoper?', '<div class=\'ca\'><div class=\'info_box\'><i>Hi, when Is your next available 8 hour Hazwoper?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1646847911821--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646847911_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Billy Ray Cedoline</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1646847911821--><><!--begin:1646847926465--><div class=\'cv\'><span class=\'notranslate\'><b>Billy Ray Cedoline<timestamp_1646847926_cv>:&nbsp;</b></span>Good thank you</div><!--end:1646847926465--><><!--begin:1646847944124--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646847944_co>:&nbsp;</b></span>Do you want an in person class (seminar)?</div><!--end:1646847944124--><><!--begin:1646847972330--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646847972_co>:&nbsp;</b></span>We always have online courses available and we have virtual instructor led training as well.</div><!--end:1646847972330--><><!--begin:1646847981834--><div class=\'cv\'><span class=\'notranslate\'><b>Billy Ray Cedoline<timestamp_1646847982_cv>:&nbsp;</b></span>in person or online is fine. I&#39;m in the Lafayette California </div><!--end:1646847981834--><><!--begin:1646848054151--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646848054_co>:&nbsp;</b></span>Well online is always available to register for and you can start immediately after registering when prepaying.  <a href=\'https://csregs.com/collections/online-training/products/8-hour-osha-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/online-training/products/8-hour-osha-hazwoper-annual-refresher</a></div><!--end:1646848054151--><><!--begin:1646848074970--><div class=\'cv\'><span class=\'notranslate\'><b>Billy Ray Cedoline<timestamp_1646848075_cv>:&nbsp;</b></span>Thank you!</div><!--end:1646848074970--><><!--begin:1646848088713--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646848088_co>:&nbsp;</b></span>We have a confirmed class in Pasadena, CA this Friday 03/11/2022 for seminar training.</div><!--end:1646848088713--><><!--begin:1646848111378--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646848111_co>:&nbsp;</b></span>Or for other class dates and locations you can use the following link to review and register <a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1646848111378--><><!--begin:1646848351601--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646848351_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1646848351601--><><!--begin:1646848480080--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646848480_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1646848480080--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hi, when Is your next available 8 hour Hazwoper?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Billy Ray Cedoline!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBilly Ray Cedoline: Good thank you\r\nTiffany: Do you want an in person class (seminar)?\r\nTiffany: We always have online courses available and we have virtual instructor led training as well.\r\nBilly Ray Cedoline: in person or online is fine. I&#39;m in the Lafayette California \r\nTiffany: Well online is always available to register for and you can start immediately after registering when prepaying.  https://csregs.com/collections/online-training/products/8-hour-osha-hazwoper-annual-refresher\r\nBilly Ray Cedoline: Thank you!\r\nTiffany: We have a confirmed class in Pasadena, CA this Friday 03/11/2022 for seminar training.\r\nTiffany: Or for other class dates and locations you can use the following link to review and register https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('271587136W3', 1646948610, 1646948803, 1, 23, 8, 4, 0, 0, 0, 0, 2989, 0, 0, 0, 0, 'Lana', 'Lana.Vaillancourt@erm.com', '24.126.107.44', '42531d6becd79a1272510a069251068c', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-ERM-cus-Online Course-_-HAZWOPER-cus-', 'Course is stuck on exam at end of \"Personal Protective Equipment\" module. I passed the exam and accidentally pressed \"retake\" instead of \"Review\" and it will not let me move onto the next module or retake the exam. ', '<div class=\'ca\'><div class=\'info_box\'><i>Course is stuck on exam at end of \"Personal Protective Equipment\" module. I passed the exam and accidentally pressed \"retake\" instead of \"Review\" and it will not let me move onto the next module or retake the exam. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1646948613658--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646948613_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Lana</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1646948613658--><><!--begin:1646948630909--><div class=\'cv\'><span class=\'notranslate\'><b>Lana<timestamp_1646948631_cv>:&nbsp;</b></span>Hi Tiffany. I am well, just hoping to get this issue resolved.</div><!--end:1646948630909--><><!--begin:1646948644826--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646948644_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1646948644826--><><!--begin:1646948668389--><div class=\'cv\'><span class=\'notranslate\'><b>Lana<timestamp_1646948668_cv>:&nbsp;</b></span>Ok </div><!--end:1646948668389--><><!--begin:1646948732862--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646948732_co>:&nbsp;</b></span>Reasons this error may have occurred are:<br><br>Allowing the training to time out due to inactivity of 10 minutes or more<br>Improperly exiting the training course<br>Using an unsupported browser</div><!--end:1646948732862--><><!--begin:1646948741290--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646948741_co>:&nbsp;</b></span>To ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.<br>Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.<br>If you are not active, log out of the course. <br>To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen. </div><!--end:1646948741290--><><!--begin:1646948746649--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646948746_co>:&nbsp;</b></span>I have passed you through the current modules lesson.  You can now proceed forward.</div><!--end:1646948746649--><><!--begin:1646948783018--><div class=\'cv\'><span class=\'notranslate\'><b>Lana<timestamp_1646948783_cv>:&nbsp;</b></span>Ok. I probably improperly exited the training. The issue is fixed. Thank you!</div><!--end:1646948783018--><><!--begin:1646948803456--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1646948803_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1646948803456--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Course is stuck on exam at end of \"Personal Protective Equipment\" module. I passed the exam and accidentally pressed \"retake\" instead of \"Review\" and it will not let me move onto the next module or retake the exam. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Lana!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nLana: Hi Tiffany. I am well, just hoping to get this issue resolved.\r\nTiffany: One moment while I look you up please\r\nLana: Ok \r\nTiffany: Reasons this error may have occurred are:Allowing the training to time out due to inactivity of 10 minutes or moreImproperly exiting the training courseUsing an unsupported browser\r\nTiffany: To ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.If you are not active, log out of the course. To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen. \r\nTiffany: I have passed you through the current modules lesson.  You can now proceed forward.\r\nLana: Ok. I probably improperly exited the training. The issue is fixed. Thank you!\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nThe party has left.  Chat has ended.\r\n\r\n'),
('272161843W8', 1647523316, 1647523578, 2, 23, 8, 5, 0, 0, 0, 0, 1986, 0, 0, 0, 0, 'Tom', 'tchaya@gempco.com', '98.102.9.202', '8dd6f8b6e9aa0fcc01c515b20e730b58', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-GMP Friction Products-cus-', 'Can we do the online training at our own pace?', '<div class=\'ca\'><div class=\'info_box\'><i>Can we do the online training at our own pace?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1647523318490--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647523318_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Tom</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1647523318490--><><!--begin:1647523328310--><div class=\'cv\'><span class=\'notranslate\'><b>Tom<timestamp_1647523328_cv>:&nbsp;</b></span>Hi Tiffany</div><!--end:1647523328310--><><!--begin:1647523349048--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647523349_co>:&nbsp;</b></span>Yes as long as the course is completed within 90 days (before the users end date)</div><!--end:1647523349048--><><!--begin:1647523374915--><div class=\'cv\'><span class=\'notranslate\'><b>Tom<timestamp_1647523375_cv>:&nbsp;</b></span>90 days from date of purchase?</div><!--end:1647523374915--><><!--begin:1647523430880--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647523431_co>:&nbsp;</b></span>from the date the student is assigned or accepts the training into their account</div><!--end:1647523430880--><><!--begin:1647523451487--><div class=\'cv\'><span class=\'notranslate\'><b>Tom<timestamp_1647523451_cv>:&nbsp;</b></span>can multiple people do the class at the same time if we buy a multiple seats</div><!--end:1647523451487--><><!--begin:1647523539559--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647523539_co>:&nbsp;</b></span>They will have to log in on their own device into their own account</div><!--end:1647523539559--><><!--begin:1647523566665--><div class=\'cv\'><span class=\'notranslate\'><b>Tom<timestamp_1647523566_cv>:&nbsp;</b></span>ok .  Thanks for the information</div><!--end:1647523566665--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Can we do the online training at our own pace?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Tom!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTom: Hi Tiffany\r\nTiffany: Yes as long as the course is completed within 90 days (before the users end date)\r\nTom: 90 days from date of purchase?\r\nTiffany: from the date the student is assigned or accepts the training into their account\r\nTom: can multiple people do the class at the same time if we buy a multiple seats\r\nTiffany: They will have to log in on their own device into their own account\r\nTom: ok .  Thanks for the information\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('272164326RQ', 1647525797, 1647526396, 2, 23, 6, 4, 0, 0, 0, 0, 4308, 0, 0, 0, 0, 'Johanna', 'jgonzalez@colfaxcorp.net', '12.151.242.116', '608471ac1826ed9ddebf977cec66f7ae', 'Select Area of Inquiry:-_-Other-cus-Company-_-Colfax-cus-', 'is 40 hour hazmat the samething as 40 hour hazwoper class?\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>is 40 hour hazmat the samething as 40 hour hazwoper class?\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1647525800981--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647525801_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Johanna</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1647525800981--><><!--begin:1647525929894--><div class=\'cv\'><span class=\'notranslate\'><b>Johanna<timestamp_1647525805_cv>:&nbsp;</b></span>good and you</div><!--end:1647525929894--><><!--begin:1647525820132--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647525820_co>:&nbsp;</b></span>I am good thank you</div><!--end:1647525820132--><><!--begin:1647525973792--><div class=\'cv\'><span class=\'notranslate\'><b>Johanna<timestamp_1647525849_cv>:&nbsp;</b></span>I am looking to send someone to your Chicago location and wanted to know if Hazmat and Hazwoper is the same thing</div><!--end:1647525973792--><><!--begin:1647525860778--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647525861_co>:&nbsp;</b></span>I am not aware of a 40-Hour HAZMAT class </div><!--end:1647525860778--><><!--begin:1647525997892--><div class=\'cv\'><span class=\'notranslate\'><b>Johanna<timestamp_1647525873_cv>:&nbsp;</b></span>I think it is.</div><!--end:1647525997892--><><!--begin:1647525879298--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647525879_co>:&nbsp;</b></span>There is a DOT HAZMAT class which is not the same as the HAZWOPER class</div><!--end:1647525879298--><><!--begin:1647526006547--><div class=\'cv\'><span class=\'notranslate\'><b>Johanna<timestamp_1647525882_cv>:&nbsp;</b></span>when is your next class in the Chicago area</div><!--end:1647526006547--><><!--begin:1647525918858--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647525919_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/40-hour-hazwoper-initial-site-worker\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/40-hour-hazwoper-initial-site-worker</a></div><!--end:1647525918858--><><!--begin:1647525956265--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647525956_co>:&nbsp;</b></span>Next week is the next scheduled class in the Chicago, IL location</div><!--end:1647525956265--><><!--begin:1647525962122--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647525962_co>:&nbsp;</b></span>March 22-25, 2022</div><!--end:1647525962122--><><!--begin:1647525967250--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647525967_co>:&nbsp;</b></span>4/10 hour days</div><!--end:1647525967250--><><!--begin:1647526106052--><div class=\'cv\'><span class=\'notranslate\'><b>Johanna<timestamp_1647525981_cv>:&nbsp;</b></span>where is the location at</div><!--end:1647526106052--><><!--begin:1647526024349--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647526024_co>:&nbsp;</b></span>The location we are currently scheduled to lease is 900 N Wood Dale Rd, Wood Dale, IL 60191</div><!--end:1647526024349--><><!--begin:1647526321304--><div class=\'cv\'><span class=\'notranslate\'><b>Johanna<timestamp_1647526197_cv>:&nbsp;</b></span>ok thank for your help</div><!--end:1647526321304--><><!--begin:1647526212347--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647526212_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1647526212347--><><!--begin:1647526431456--><div class=\'cv\'><span class=\'notranslate\'><b>Johanna<timestamp_1647526307_cv>:&nbsp;</b></span>no thank you</div><!--end:1647526431456--><><!--begin:1647526333986--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647526334_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1647526333986--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'is 40 hour hazmat the samething as 40 hour hazwoper class?\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Johanna!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJohanna: good and you\r\nTiffany: I am good thank you\r\nJohanna: I am looking to send someone to your Chicago location and wanted to know if Hazmat and Hazwoper is the same thing\r\nTiffany: I am not aware of a 40-Hour HAZMAT class \r\nJohanna: I think it is.\r\nTiffany: There is a DOT HAZMAT class which is not the same as the HAZWOPER class\r\nJohanna: when is your next class in the Chicago area\r\nTiffany: https://csregs.com/collections/40-hour-hazwoper-initial-site-worker\r\nTiffany: Next week is the next scheduled class in the Chicago, IL location\r\nTiffany: March 22-25, 2022\r\nTiffany: 4/10 hour days\r\nJohanna: where is the location at\r\nTiffany: The location we are currently scheduled to lease is 900 N Wood Dale Rd, Wood Dale, IL 60191\r\nJohanna: ok thank for your help\r\nTiffany: Is there anything else I can assist you with today?\r\nJohanna: no thank you\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('272165350WX', 1647526824, 1647527036, 2, 23, 9, 5, 0, 0, 5, 0, 2641, 0, 0, 0, 0, 'Lisa', 'lisa.murfitt@milliporesigma.com', '69.145.187.122', '04c4e2c7e0f6eff877396f7b229ba48d', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-MilliporeSigma-cus-', 'I am looking for a hands on class in Denver to complete my 40 Hazwoper training but I am not sure how to find dates for available classes.\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>I am looking for a hands on class in Denver to complete my 40 Hazwoper training but I am not sure how to find dates for available classes.\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1647526827017--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647526827_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Lisa</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1647526827017--><><!--begin:1647526880932--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647526881_co>:&nbsp;</b></span>Please use this schedule as a reference for when the hands-on days are scheduled</div><!--end:1647526880932--><><!--begin:1647526881629--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647526881_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1647526881629--><><!--begin:1647526921081--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647526921_co>:&nbsp;</b></span>Then to register you will call the office the Monday the week of the class you or the student are interested in attending</div><!--end:1647526921081--><><!--begin:1647526951963--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa<timestamp_1647526952_cv>:&nbsp;</b></span>These registrations all have a fee.  I think the fee should have been covered in the 40 hazwoper.</div><!--end:1647526951963--><><!--begin:1647526992138--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647526992_co>:&nbsp;</b></span>You will not register through the website.  You will need to call our office.  </div><!--end:1647526992138--><><!--begin:1647527009077--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa<timestamp_1647527009_cv>:&nbsp;</b></span>Oh I see.  Ok, thank you very much!</div><!--end:1647527009077--><><!--begin:1647527020047--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647527020_co>:&nbsp;</b></span>Of course!</div><!--end:1647527020047--><><!--begin:1647527034480--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647527034_co>:&nbsp;</b></span>You just submitted order 16559.  We will need the PO emailed into our office in order to finish processing this registration.  I just sent you an email request for this</div><!--end:1647527034480--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am looking for a hands on class in Denver to complete my 40 Hazwoper training but I am not sure how to find dates for available classes.\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Lisa!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Please use this schedule as a reference for when the hands-on days are scheduled\r\nTiffany: https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nTiffany: Then to register you will call the office the Monday the week of the class you or the student are interested in attending\r\nLisa: These registrations all have a fee.  I think the fee should have been covered in the 40 hazwoper.\r\nTiffany: You will not register through the website.  You will need to call our office.  \r\nLisa: Oh I see.  Ok, thank you very much!\r\nTiffany: Of course!\r\nTiffany: You just submitted order 16559.  We will need the PO emailed into our office in order to finish processing this registration.  I just sent you an email request for this\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('272167614XW', 1647529093, 1647529831, 2, 23, 13, 9, 0, 0, 5, 0, 6468, 0, 0, 0, 0, 'Rick Price', 'rprice@4nsi.com', '12.17.254.162', 'f364e94dce8b41204a6b17a344ca3197', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-North Star Imaging-cus-', 'I\'m trying to reschedule due to a canceled live session. I\'m not able to get through at 800-711-2706. Is there another number I can call to talk to someone?', '<div class=\'ca\'><div class=\'info_box\'><i>I\'m trying to reschedule due to a canceled live session. I\'m not able to get through at 800-711-2706. Is there another number I can call to talk to someone?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1647529094677--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647529094_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Rick Price</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1647529094677--><><!--begin:1647529144288--><div class=\'cv\'><span class=\'notranslate\'><b>Rick Price<timestamp_1647529144_cv>:&nbsp;</b></span>I&#39;m just dandy, Tiffany. How are you?</div><!--end:1647529144288--><><!--begin:1647529156875--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647529157_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1647529156875--><><!--begin:1647529188436--><div class=\'cv\'><span class=\'notranslate\'><b>Rick Price<timestamp_1647529188_cv>:&nbsp;</b></span>Did you get my question?</div><!--end:1647529188436--><><!--begin:1647529188980--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647529189_co>:&nbsp;</b></span>You can reschedule through the chat if you would like.  Our power is out at the office so phone lines are down.  I am remote so I can assist with most things.</div><!--end:1647529188980--><><!--begin:1647529229030--><div class=\'cv\'><span class=\'notranslate\'><b>Rick Price<timestamp_1647529229_cv>:&nbsp;</b></span>That makes so much sense. I also tried to call a local 303 number and couldn&#39;t get through.</div><!--end:1647529229030--><><!--begin:1647529242516--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647529242_co>:&nbsp;</b></span>Yes I did get the question</div><!--end:1647529242516--><><!--begin:1647529246327--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647529246_co>:&nbsp;</b></span>I am looking you up now</div><!--end:1647529246327--><><!--begin:1647529291068--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647529291_co>:&nbsp;</b></span>I see we cancelled the DOT class in Orlando when and where you you like to be rescheduled into?</div><!--end:1647529291068--><><!--begin:1647529307771--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647529308_co>:&nbsp;</b></span>We also have online and virtual instructor led training classes available</div><!--end:1647529307771--><><!--begin:1647529308842--><div class=\'cv\'><span class=\'notranslate\'><b>Rick Price<timestamp_1647529308_cv>:&nbsp;</b></span>Can I do it online?</div><!--end:1647529308842--><><!--begin:1647529353090--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647529353_co>:&nbsp;</b></span>Yes I can r/s you into the online course.  You will have 90 days to complete the course online</div><!--end:1647529353090--><><!--begin:1647529378320--><div class=\'cv\'><span class=\'notranslate\'><b>Rick Price<timestamp_1647529378_cv>:&nbsp;</b></span>As I recall, when I first enrolled, I couldn&#39;t do it online for some reason... I&#39;ve never taken the training before and I also need to take IATA.</div><!--end:1647529378320--><><!--begin:1647529452427--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647529452_co>:&nbsp;</b></span>I can reschedule you into the online course.  I am not sure why you could not do it before.  You would need to register for IATA separately to pay the course cost</div><!--end:1647529452427--><><!--begin:1647529464839--><div class=\'cv\'><span class=\'notranslate\'><b>Rick Price<timestamp_1647529464_cv>:&nbsp;</b></span>I registered for IATA online, but I couldn&#39;t do that unless I took the Hazmat course first, correct?</div><!--end:1647529464839--><><!--begin:1647529498322--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647529498_co>:&nbsp;</b></span>Oh yes as our IATA online is currently built as an add on to the DOT</div><!--end:1647529498322--><><!--begin:1647529500678--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647529500_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/online-training/products/iata-dangerous-goods-transportation\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/online-training/products/iata-dangerous-goods-transportation</a></div><!--end:1647529500678--><><!--begin:1647529514038--><div class=\'cv\'><span class=\'notranslate\'><b>Rick Price<timestamp_1647529514_cv>:&nbsp;</b></span>Maybe it was that someone on my end thought I should take it in person...</div><!--end:1647529514038--><><!--begin:1647529537908--><div class=\'cv\'><span class=\'notranslate\'><b>Rick Price<timestamp_1647529538_cv>:&nbsp;</b></span>I&#39;m already registered for IATA, just haven;t done it yet because I was awaiting to do the other class first.</div><!--end:1647529537908--><><!--begin:1647529548410--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647529548_co>:&nbsp;</b></span>I will get your DOT rescheduled into the online shortly and then send you email to follow to create your account and log in.  </div><!--end:1647529548410--><><!--begin:1647529562291--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647529562_co>:&nbsp;</b></span>Or just log in if you already have your account created</div><!--end:1647529562291--><><!--begin:1647529569832--><div class=\'cv\'><span class=\'notranslate\'><b>Rick Price<timestamp_1647529569_cv>:&nbsp;</b></span>Perfect.</div><!--end:1647529569832--><><!--begin:1647529600651--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647529600_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1647529600651--><><!--begin:1647529697737--><div class=\'cv\'><span class=\'notranslate\'><b>Rick Price<timestamp_1647529697_cv>:&nbsp;</b></span>I think I&#39;m good</div><!--end:1647529697737--><><!--begin:1647529728459--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647529728_co>:&nbsp;</b></span>I have started the reschedule and you should have received an email from the system</div><!--end:1647529728459--><><!--begin:1647529742200--><div class=\'cv\'><span class=\'notranslate\'><b>Rick Price<timestamp_1647529742_cv>:&nbsp;</b></span>Got it. Thanks.</div><!--end:1647529742200--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I\'m trying to reschedule due to a canceled live session. I\'m not able to get through at 800-711-2706. Is there another number I can call to talk to someone?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Rick Price!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRick Price: I&#39;m just dandy, Tiffany. How are you?\r\nTiffany: I am good thank you!\r\nRick Price: Did you get my question?\r\nTiffany: You can reschedule through the chat if you would like.  Our power is out at the office so phone lines are down.  I am remote so I can assist with most things.\r\nRick Price: That makes so much sense. I also tried to call a local 303 number and couldn&#39;t get through.\r\nTiffany: Yes I did get the question\r\nTiffany: I am looking you up now\r\nTiffany: I see we cancelled the DOT class in Orlando when and where you you like to be rescheduled into?\r\nTiffany: We also have online and virtual instructor led training classes available\r\nRick Price: Can I do it online?\r\nTiffany: Yes I can r/s you into the online course.  You will have 90 days to complete the course online\r\nRick Price: As I recall, when I first enrolled, I couldn&#39;t do it online for some reason... I&#39;ve never taken the training before and I also need to take IATA.\r\nTiffany: I can reschedule you into the online course.  I am not sure why you could not do it before.  You would need to register for IATA separately to pay the course cost\r\nRick Price: I registered for IATA online, but I couldn&#39;t do that unless I took the Hazmat course first, correct?\r\nTiffany: Oh yes as our IATA online is currently built as an add on to the DOT\r\nTiffany: https://csregs.com/collections/online-training/products/iata-dangerous-goods-transportation\r\nRick Price: Maybe it was that someone on my end thought I should take it in person...\r\nRick Price: I&#39;m already registered for IATA, just haven;t done it yet because I was awaiting to do the other class first.\r\nTiffany: I will get your DOT rescheduled into the online shortly and then send you email to follow to create your account and log in.  \r\nTiffany: Or just log in if you already have your account created\r\nRick Price: Perfect.\r\nTiffany: Is there anything else I can assist you with today?\r\nRick Price: I think I&#39;m good\r\nTiffany: I have started the reschedule and you should have received an email from the system\r\nRick Price: Got it. Thanks.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('2721820268A', 1647543505, 1647543699, 2, 16, 13, 10, 0, 0, 0, 0, 1142, 0, 0, 0, 0, 'Colton Raymond', 'colton.raymond@trwd.com', '107.127.0.29', '410453fbcd3c6dddc8fa134ea74c073d', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Tarrant Regional Water District-cus-', 'What time does my class start tomorrow?', '<div class=\'ca\'><div class=\'info_box\'><i>What time does my class start tomorrow?</i></div></div><><div class=\'ca\'><b>Scott</b> has joined the chat.</div><><!--begin:1647543523487--><div class=\'co\'><span class=\'notranslate\'><b>Scott<timestamp_1647543523_co>:&nbsp;</b></span>Good Day!  What city are you going to be training in?</div><!--end:1647543523487--><><!--begin:1647543551661--><div class=\'cv\'><span class=\'notranslate\'><b>Colton Raymond<timestamp_1647543551_cv>:&nbsp;</b></span>Dallas. In person portion of HAZWOPER</div><!--end:1647543551661--><><!--begin:1647543618711--><div class=\'co\'><span class=\'notranslate\'><b>Scott<timestamp_1647543618_co>:&nbsp;</b></span>let me check</div><!--end:1647543618711--><><!--begin:1647543649018--><div class=\'co\'><span class=\'notranslate\'><b>Scott<timestamp_1647543649_co>:&nbsp;</b></span>the class starts at 8AM</div><!--end:1647543649018--><><!--begin:1647543698053--><div class=\'cv\'><span class=\'notranslate\'><b>Colton Raymond<timestamp_1647543699_cv>:&nbsp;</b></span>Thank you</div><!--end:1647543698053--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'What time does my class start tomorrow?\r\nScott has joined the chat.\r\nScott: Good Day!  What city are you going to be training in?\r\nColton Raymond: Dallas. In person portion of HAZWOPER\r\nScott: let me check\r\nScott: the class starts at 8AM\r\nColton Raymond: Thank you\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('272533818N2', 1647895307, 1647895659, 2, 23, 24, 4, 0, 0, 0, 0, 6642, 0, 0, 0, 0, 'Matt', 'mnorcott@dudek.com', '45.29.69.216', '21d00427c2b38646f6f71ae172c526d9', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Dudek-cus-', 'Schedule in person training', '<div class=\'ca\'><div class=\'info_box\'><i>Schedule in person training</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1647895311109--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647895311_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Matt</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1647895311109--><><!--begin:1647895321243--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1647895321_cv>:&nbsp;</b></span>Hey there Tiffany doing well!</div><!--end:1647895321243--><><!--begin:1647895324398--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1647895324_cv>:&nbsp;</b></span>hope you are too</div><!--end:1647895324398--><><!--begin:1647895328048--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1647895328_cv>:&nbsp;</b></span>i had a quick question</div><!--end:1647895328048--><><!--begin:1647895342158--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1647895342_cv>:&nbsp;</b></span>I completed the online 40 hour Hazwoper training</div><!--end:1647895342158--><><!--begin:1647895349428--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1647895349_cv>:&nbsp;</b></span>and need to schedule the in person part</div><!--end:1647895349428--><><!--begin:1647895363422--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647895363_co>:&nbsp;</b></span>Please use the 8<a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a> page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.<br><br>Do not register for the 8-Hour HAZWOPER Refresher through the website.<br><br>The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). <br><br>In order to register for the hands-on class please have the students or employer call our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  <br><br>If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  <br><br>Please be aware of the cancellation/reschedule policy for the hands-on classes before registering.  Please see below:<br> <br>If you do not attend the class you are scheduled for, the following policies and fees will apply:<br>1. All students will be charged a $75.00 administrative fee for rescheduling. <br>2. Space in future classes cannot be guaranteed. <br>3. Any student who NO-SHOWS a class will be charged a $125.00 fee. No Refunds will be issued and the student must pay full fee if they re-schedule to another course.<br>Students will be considered a NO-SHOW if they do not provide 24 hours advance notice.</div><!--end:1647895363422--><><!--begin:1647895364377--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1647895364_cv>:&nbsp;</b></span><a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1647895364377--><><!--begin:1647895381928--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1647895382_cv>:&nbsp;</b></span>So the annual refresher is the same thing?</div><!--end:1647895381928--><><!--begin:1647895388888--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1647895389_cv>:&nbsp;</b></span>even if its my first time?</div><!--end:1647895388888--><><!--begin:1647895410076--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1647895410_cv>:&nbsp;</b></span>and with this 8 hour class and the 40 hour online part i will be fully certified right?</div><!--end:1647895410076--><><!--begin:1647895448957--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647895448_co>:&nbsp;</b></span>It is held at the same time but is not the same thing.  8-Hour student are not required to complete the dress out portion.  </div><!--end:1647895448957--><><!--begin:1647895474468--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647895474_co>:&nbsp;</b></span>Yes as long as you have passed your final exam with a 70% or better.  </div><!--end:1647895474468--><><!--begin:1647895499196--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1647895499_cv>:&nbsp;</b></span>Ok just checking bc in the cart i see this 	<br>8-HOUR HAZWOPER ANNUAL REFRESHER — APRIL 8, 2022 (SACRAMENTO CA)</div><!--end:1647895499196--><><!--begin:1647895510694--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1647895510_cv>:&nbsp;</b></span>and want to make sure that is correct for what i need</div><!--end:1647895510694--><><!--begin:1647895539810--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647895539_co>:&nbsp;</b></span>Do not register for the 8-Hour HAZWOPER Refresher through the website.</div><!--end:1647895539810--><><!--begin:1647895582260--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647895582_co>:&nbsp;</b></span>In order to register for the hands-on class please call our office the Monday before the class you are interested in. We will you to the dress-out list and if the class confirms we will send a confirmation email with class details. This email will be sent on Tuesday the week of the class.<br><br>If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.</div><!--end:1647895582260--><><!--begin:1647895609803--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1647895609_cv>:&nbsp;</b></span>oh ok gotcha thank you</div><!--end:1647895609803--><><!--begin:1647895622512--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1647895622_cv>:&nbsp;</b></span>i will call on April 4th</div><!--end:1647895622512--><><!--begin:1647895647004--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647895646_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1647895647004--><><!--begin:1647895658342--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1647895658_cv>:&nbsp;</b></span>nope that is it thank you</div><!--end:1647895658342--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Schedule in person training\r\nTiffany has joined the chat.\r\nTiffany: Hi, Matt!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMatt: Hey there Tiffany doing well!\r\nMatt: hope you are too\r\nMatt: i had a quick question\r\nMatt: I completed the online 40 hour Hazwoper training\r\nMatt: and need to schedule the in person part\r\nTiffany: Please use the 8https://csregs.com/collections/8-hour-hazwoper-annual-refresher page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.Do not register for the 8-Hour HAZWOPER Refresher through the website.The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). In order to register for the hands-on class please have the students or employer call our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  Please be aware of the cancellation/reschedule policy for the hands-on classes before registering.  Please see below: If you do not attend the class you are scheduled for, the following policies and fees will apply:1. All students will be charged a $75.00 administrative fee for rescheduling. 2. Space in future classes cannot be guaranteed. 3. Any student who NO-SHOWS a class will be charged a $125.00 fee. No Refunds will be issued and the student must pay full fee if they re-schedule to another course.Students will be considered a NO-SHOW if they do not provide 24 hours advance notice.\r\nMatt: https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nMatt: So the annual refresher is the same thing?\r\nMatt: even if its my first time?\r\nMatt: and with this 8 hour class and the 40 hour online part i will be fully certified right?\r\nTiffany: It is held at the same time but is not the same thing.  8-Hour student are not required to complete the dress out portion.  \r\nTiffany: Yes as long as you have passed your final exam with a 70% or better.  \r\nMatt: Ok just checking bc in the cart i see this 	8-HOUR HAZWOPER ANNUAL REFRESHER — APRIL 8, 2022 (SACRAMENTO CA)\r\nMatt: and want to make sure that is correct for what i need\r\nTiffany: Do not register for the 8-Hour HAZWOPER Refresher through the website.\r\nTiffany: In order to register for the hands-on class please call our office the Monday before the class you are interested in. We will you to the dress-out list and if the class confirms we will send a confirmation email with class details. This email will be sent on Tuesday the week of the class.If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.\r\nMatt: oh ok gotcha thank you\r\nMatt: i will call on April 4th\r\nTiffany: Is there anything else I can assist you with today?\r\nMatt: nope that is it thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('272611044R2', 1647972519, 1647972811, 2, 23, 10, 5, 0, 0, 5, 0, 3825, 273, 0, 0, 0, 'Karen Eliason', 'keliason@higgins-and-associates.com', '96.81.61.41', '90af423ecb033d229b52867c72f6e743', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Higgins and Associates, LLC-cus-', 'I signed up to take the H2S course and it is saying it was set up by a different user. Not sure how that happened.', '<div class=\'ca\'><div class=\'info_box\'><i>I signed up to take the H2S course and it is saying it was set up by a different user. Not sure how that happened.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1647972521814--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647972521_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Karen Eliason</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1647972521814--><><!--begin:1647972532509--><div class=\'cv\'><span class=\'notranslate\'><b>Karen Eliason<timestamp_1647972532_cv>:&nbsp;</b></span>I am good, yourself? </div><!--end:1647972532509--><><!--begin:1647972558624--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647972558_co>:&nbsp;</b></span>I am good thank you.</div><!--end:1647972558624--><><!--begin:1647972566913--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647972566_co>:&nbsp;</b></span><br>One moment while I look you uo</div><!--end:1647972566913--><><!--begin:1647972570993--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647972571_co>:&nbsp;</b></span>Do you have an order number</div><!--end:1647972570993--><><!--begin:1647972587005--><div class=\'cv\'><span class=\'notranslate\'><b>Karen Eliason<timestamp_1647972587_cv>:&nbsp;</b></span>Yes Order 16509</div><!--end:1647972587005--><><!--begin:1647972595217--><div class=\'cv\'><span class=\'notranslate\'><b>Karen Eliason<timestamp_1647972595_cv>:&nbsp;</b></span>completed on March 14</div><!--end:1647972595217--><><!--begin:1647972638137--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647972638_co>:&nbsp;</b></span>Yes I see you purchased the training but no one is assigned to it.  I can add it into your account now so you can start training.  </div><!--end:1647972638137--><><!--begin:1647972648790--><div class=\'cv\'><span class=\'notranslate\'><b>Karen Eliason<timestamp_1647972648_cv>:&nbsp;</b></span>ohh ok, that would be great. thank you</div><!--end:1647972648790--><><!--begin:1647972756003--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647972756_co>:&nbsp;</b></span>If you are logged in now you may need to refresh to see it</div><!--end:1647972756003--><><!--begin:1647972774727--><div class=\'cv\'><span class=\'notranslate\'><b>Karen Eliason<timestamp_1647972774_cv>:&nbsp;</b></span>fantastic, I just saw it in my email</div><!--end:1647972774727--><><!--begin:1647972787665--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647972787_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1647972787665--><><!--begin:1647972789000--><div class=\'cv\'><span class=\'notranslate\'><b>Karen Eliason<timestamp_1647972789_cv>:&nbsp;</b></span>Thank you very much!</div><!--end:1647972789000--><><!--begin:1647972794446--><div class=\'cv\'><span class=\'notranslate\'><b>Karen Eliason<timestamp_1647972794_cv>:&nbsp;</b></span>Not today! Thank you! </div><!--end:1647972794446--><><!--begin:1647972797044--><div class=\'cv\'><span class=\'notranslate\'><b>Karen Eliason<timestamp_1647972797_cv>:&nbsp;</b></span>have a wonderful day!</div><!--end:1647972797044--><><!--begin:1647972800875--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1647972800_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1647972800875--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I signed up to take the H2S course and it is saying it was set up by a different user. Not sure how that happened.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Karen Eliason!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKaren Eliason: I am good, yourself? \r\nTiffany: I am good thank you.\r\nTiffany: One moment while I look you uo\r\nTiffany: Do you have an order number\r\nKaren Eliason: Yes Order 16509\r\nKaren Eliason: completed on March 14\r\nTiffany: Yes I see you purchased the training but no one is assigned to it.  I can add it into your account now so you can start training.  \r\nKaren Eliason: ohh ok, that would be great. thank you\r\nTiffany: If you are logged in now you may need to refresh to see it\r\nKaren Eliason: fantastic, I just saw it in my email\r\nTiffany: Is there anything else I can assist you with today?\r\nKaren Eliason: Thank you very much!\r\nKaren Eliason: Not today! Thank you! \r\nKaren Eliason: have a wonderful day!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('2726796452K', 1648041116, 1648041237, 2, 23, 6, 4, 0, 0, 0, 0, 1741, 0, 0, 0, 0, 'Robert Reedy', 'scott.reedy@tprfmtn.com', '12.180.75.242', 'b90f9b6acc43efcb9b6aa0825be0c29c', 'Select Area of Inquiry:-_-Other-cus-Company-_-TFT-cus-', 'A couple of months ago, I inquired about taking the annual Hazardous Waste Management refresher course.   I was told this was unavailable, but would be back online soon.  Has this course been re-established?  I am going to need to ship waste soon, so if this isn\'t available I will need to go somewhere else to do this training. ', '<div class=\'ca\'><div class=\'info_box\'><i>A couple of months ago, I inquired about taking the annual Hazardous Waste Management refresher course.   I was told this was unavailable, but would be back online soon.  Has this course been re-established?  I am going to need to ship waste soon, so if this isn\'t available I will need to go somewhere else to do this training. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1648041120062--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648041120_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Robert Reedy</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1648041120062--><><!--begin:1648041133359--><div class=\'cv\'><span class=\'notranslate\'><b>Robert Reedy<timestamp_1648041134_cv>:&nbsp;</b></span>Ok.   </div><!--end:1648041133359--><><!--begin:1648041194981--><div class=\'cv\'><span class=\'notranslate\'><b>Robert Reedy<timestamp_1648041195_cv>:&nbsp;</b></span>Is this course available now?</div><!--end:1648041194981--><><!--begin:1648041214041--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648041213_co>:&nbsp;</b></span>Unfortunately we do not have that course available at this time.  You can either complete the full initial training with us once again this year or as you said complete the training elsewhere for this year.  </div><!--end:1648041214041--><><!--begin:1648041234502--><div class=\'cv\'><span class=\'notranslate\'><b>Robert Reedy<timestamp_1648041235_cv>:&nbsp;</b></span>Thank you for your time.</div><!--end:1648041234502--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'A couple of months ago, I inquired about taking the annual Hazardous Waste Management refresher course.   I was told this was unavailable, but would be back online soon.  Has this course been re-established?  I am going to need to ship waste soon, so if this isn\'t available I will need to go somewhere else to do this training. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Robert Reedy!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRobert Reedy: Ok.   \r\nRobert Reedy: Is this course available now?\r\nTiffany: Unfortunately we do not have that course available at this time.  You can either complete the full initial training with us once again this year or as you said complete the training elsewhere for this year.  \r\nRobert Reedy: Thank you for your time.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('272692520GG', 1648054010, 1648054298, 2, 23, 24, 4, 0, 0, 0, 0, 2156, 0, 0, 0, 0, 'Matthew', 'matthew.burak@wsp.com', '75.69.12.82', '4db162557e8efa6b130b4dd7fdc9d7db', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-WSP-cus-', 'I registered for the 40 HR HAZWOPER training in Windsor Locks, CT from 4/5 through 4/8.  What time should I arrive?\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>I registered for the 40 HR HAZWOPER training in Windsor Locks, CT from 4/5 through 4/8.  What time should I arrive?\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1648054013880--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648054013_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Matthew</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1648054013880--><><!--begin:1648054025608--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew<timestamp_1648054024_cv>:&nbsp;</b></span>good thanks</div><!--end:1648054025608--><><!--begin:1648054132128--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648054140_co>:&nbsp;</b></span>Start time is 800am and the class runs approximately 10 hours each day so end time is approximately 600pm</div><!--end:1648054132128--><><!--begin:1648054162049--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew<timestamp_1648054161_cv>:&nbsp;</b></span>Very good thank you</div><!--end:1648054162049--><><!--begin:1648054199194--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648054198_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1648054199194--><><!--begin:1648054213902--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew<timestamp_1648054213_cv>:&nbsp;</b></span>no, thanks agsian</div><!--end:1648054213902--><><!--begin:1648054245365--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648054245_co>:&nbsp;</b></span>My pleasure! My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1648054245365--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I registered for the 40 HR HAZWOPER training in Windsor Locks, CT from 4/5 through 4/8.  What time should I arrive?\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Matthew!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMatthew: good thanks\r\nTiffany: Start time is 800am and the class runs approximately 10 hours each day so end time is approximately 600pm\r\nMatthew: Very good thank you\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nMatthew: no, thanks agsian\r\nTiffany: My pleasure! My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('272861266H9', 1648222754, 1648223027, 2, 23, 23, 4, 0, 0, 5, 0, 3236, 0, 0, 0, 0, 'Amanda Stiltner', 'amanda.stiltner@aptim.com', '72.85.50.174', '6f3a8def998a9b56b4a7bbdfb06260f2', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-APTIM-cus-', 'How do I sign up for the Hands-on training portion of the Hybrid 40 hour OSHA HAZWOPER?\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>How do I sign up for the Hands-on training portion of the Hybrid 40 hour OSHA HAZWOPER?\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1648222758288--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648222758_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Amanda Stiltner</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1648222758288--><><!--begin:1648222767969--><div class=\'cv\'><span class=\'notranslate\'><b>Amanda Stiltner<timestamp_1648222767_cv>:&nbsp;</b></span>Good</div><!--end:1648222767969--><><!--begin:1648222819736--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648222819_co>:&nbsp;</b></span>The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). <br><br> <br>In order to register for the hands-on class please have the students or employer call or email our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  <br>If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status. </div><!--end:1648222819736--><><!--begin:1648222861095--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648222861_co>:&nbsp;</b></span>Please use the <br> <a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a> page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.</div><!--end:1648222861095--><><!--begin:1648222945575--><div class=\'cv\'><span class=\'notranslate\'><b>Amanda Stiltner<timestamp_1648222945_cv>:&nbsp;</b></span>is the email address I would email be <a href=\'mailto:CustomerService@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>CustomerService@csregs.com</a>?</div><!--end:1648222945575--><><!--begin:1648222952782--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648222952_co>:&nbsp;</b></span>Yes</div><!--end:1648222952782--><><!--begin:1648222963427--><div class=\'cv\'><span class=\'notranslate\'><b>Amanda Stiltner<timestamp_1648222963_cv>:&nbsp;</b></span>Thank You!</div><!--end:1648222963427--><><!--begin:1648222980245--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648222980_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1648222980245--><><!--begin:1648222990547--><div class=\'cv\'><span class=\'notranslate\'><b>Amanda Stiltner<timestamp_1648222990_cv>:&nbsp;</b></span>That is all.  Have a good weekend.</div><!--end:1648222990547--><><!--begin:1648223023716--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648223023_co>:&nbsp;</b></span>You as well!!</div><!--end:1648223023716--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'How do I sign up for the Hands-on training portion of the Hybrid 40 hour OSHA HAZWOPER?\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Amanda Stiltner!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAmanda Stiltner: Good\r\nTiffany: The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER).  In order to register for the hands-on class please have the students or employer call or email our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status. \r\nTiffany: Please use the  https://csregs.com/collections/8-hour-hazwoper-annual-refresher page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.\r\nAmanda Stiltner: is the email address I would email be mailto:CustomerService@csregs.com?\r\nTiffany: Yes\r\nAmanda Stiltner: Thank You!\r\nTiffany: Is there anything else I can assist you with today?\r\nAmanda Stiltner: That is all.  Have a good weekend.\r\nTiffany: You as well!!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('27286988683', 1648231369, 1648232413, 2, 23, 18, 16, 0, 0, 0, 0, 5798, 0, 0, 0, 0, 'Tais', 'tais918@gmail.com', '198.255.183.82', 'd98f0e00b6dfa04e3e3ff84322391716', 'Question Type-_-Content-cus-Online Course Name-_-HAZWOPER 40H-cus-Chapter Name-_-Material Handling, Storage, Use and Disposal-cus-', 'It froze in one of the questions in the assessment. I tried to restart and use in a different device, but it still did not work. what should i do?', '<div class=\'ca\'><div class=\'info_box\'><i>It froze in one of the questions in the assessment. I tried to restart and use in a different device, but it still did not work. what should i do?</i></div></div><><div class=\'ca\'><b>Miguel</b> has joined the chat.</div><><!--begin:1648231405056--><div class=\'co\'><span class=\'notranslate\'><b>Miguel<timestamp_1648231405_co>:&nbsp;</b></span>hello! :-)</div><!--end:1648231405056--><><!--begin:1648231504891--><div class=\'co\'><span class=\'notranslate\'><b>Miguel<timestamp_1648231505_co>:&nbsp;</b></span>I see your issue...um, I&#39;d say that freezing up can certainly happen for many reasons, but I wouldn&#39;t try to change to use a different device unless restarting just didnt resolve the issue...did u try to retsrt several times with same result, and is why u switched?</div><!--end:1648231504891--><><!--begin:1648231669896--><div class=\'cv\'><span class=\'notranslate\'><b>Tais<timestamp_1648231667_cv>:&nbsp;</b></span>yes, exactly </div><!--end:1648231669896--><><!--begin:1648231690702--><div class=\'co\'><span class=\'notranslate\'><b>Miguel<timestamp_1648231690_co>:&nbsp;</b></span>Oh ok</div><!--end:1648231690702--><><!--begin:1648231724957--><div class=\'co\'><span class=\'notranslate\'><b>Miguel<timestamp_1648231725_co>:&nbsp;</b></span>..then, may I please transfer you to my colleague Tiffany? She handles Tech Support, she canhelp u better than me..is that ok? :-)</div><!--end:1648231724957--><><!--begin:1648231746859--><div class=\'cv\'><span class=\'notranslate\'><b>Tais<timestamp_1648231744_cv>:&nbsp;</b></span>yes, that is okay</div><!--end:1648231746859--><><!--begin:1648231762115--><div class=\'cv\'><span class=\'notranslate\'><b>Tais<timestamp_1648231759_cv>:&nbsp;</b></span>thank you very much</div><!--end:1648231762115--><><!--begin:1648231798106--><div class=\'co\'><span class=\'notranslate\'><b>Miguel<timestamp_1648231798_co>:&nbsp;</b></span>Awesome. hang on a sec, and gonna transfer u now. Have a great rest of ur day! </div><!--end:1648231798106--><><restart_router><reset_all><div class=\'ca\'>Transferring chat to <top>(Registration & Customer Service)</top><!--opid:--><!--mapp:--><!--name:--><!--profile_pic:--><!--deptid:2--><!--department:Registration & Customer Service--><!--rtype:2-->.</div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1648231872616--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648231872_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Tais</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1648231872616--><><!--begin:1648231950371--><div class=\'cv\'><span class=\'notranslate\'><b>Tais<timestamp_1648231947_cv>:&nbsp;</b></span>Hi, i am good, thank you!</div><!--end:1648231950371--><><!--begin:1648231954035--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648231954_co>:&nbsp;</b></span>Reasons this error may have occurred are:<br><br>Allowing the training to time out due to inactivity of 10 minutes or more<br>Improperly exiting the training course<br>Using an unsupported browser<br><br>To ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.<br>Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.<br>If you are not active, log out of the course. <br>To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  <br><br>I have passed you through the current modules lesson.  You can now proceed forward.</div><!--end:1648231954035--><><!--begin:1648232045469--><div class=\'cv\'><span class=\'notranslate\'><b>Tais<timestamp_1648232042_cv>:&nbsp;</b></span>thank you!</div><!--end:1648232045469--><><!--begin:1648232077762--><div class=\'cv\'><span class=\'notranslate\'><b>Tais<timestamp_1648232075_cv>:&nbsp;</b></span>i saw that the past module do not have a score, should i try to redo the test later? or that is okay?</div><!--end:1648232077762--><><!--begin:1648232110386--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648232110_co>:&nbsp;</b></span>It is okay as I have marked you as passed.  You can go back through and redo it if you want to but you are okay to proceed forward.  </div><!--end:1648232110386--><><!--begin:1648232144474--><div class=\'cv\'><span class=\'notranslate\'><b>Tais<timestamp_1648232142_cv>:&nbsp;</b></span>perfect, thank you very much</div><!--end:1648232144474--><><!--begin:1648232180865--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648232180_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1648232180865--><><!--begin:1648232316114--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648232316_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1648232316114--><><!--begin:1648232350515--><div class=\'cv\'><span class=\'notranslate\'><b>Tais<timestamp_1648232348_cv>:&nbsp;</b></span>thank you vey much</div><!--end:1648232350515--><><!--begin:1648232361326--><div class=\'cv\'><span class=\'notranslate\'><b>Tais<timestamp_1648232358_cv>:&nbsp;</b></span>have a great day as well!! </div><!--end:1648232361326--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'It froze in one of the questions in the assessment. I tried to restart and use in a different device, but it still did not work. what should i do?\r\nMiguel has joined the chat.\r\nMiguel: hello! :-)\r\nMiguel: I see your issue...um, I&#39;d say that freezing up can certainly happen for many reasons, but I wouldn&#39;t try to change to use a different device unless restarting just didnt resolve the issue...did u try to retsrt several times with same result, and is why u switched?\r\nTais: yes, exactly \r\nMiguel: Oh ok\r\nMiguel: ..then, may I please transfer you to my colleague Tiffany? She handles Tech Support, she canhelp u better than me..is that ok? :-)\r\nTais: yes, that is okay\r\nTais: thank you very much\r\nMiguel: Awesome. hang on a sec, and gonna transfer u now. Have a great rest of ur day! \r\nTransferring chat to (Registration & Customer Service).\r\nTiffany has joined the chat.\r\nTiffany: Hi, Tais!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTais: Hi, i am good, thank you!\r\nTiffany: Reasons this error may have occurred are:Allowing the training to time out due to inactivity of 10 minutes or moreImproperly exiting the training courseUsing an unsupported browserTo ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.If you are not active, log out of the course. To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  I have passed you through the current modules lesson.  You can now proceed forward.\r\nTais: thank you!\r\nTais: i saw that the past module do not have a score, should i try to redo the test later? or that is okay?\r\nTiffany: It is okay as I have marked you as passed.  You can go back through and redo it if you want to but you are okay to proceed forward.  \r\nTais: perfect, thank you very much\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nTais: thank you vey much\r\nTais: have a great day as well!! \r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('273121841Q3', 1648483323, 1648483664, 2, 23, 16, 13, 0, 0, 5, 0, 6145, 0, 0, 0, 0, 'Lisa Murfitt', 'lisa.murfitt@milliporesigma.com', '69.145.187.122', 'dbc3a512b3d0adccd8293ba8f42b1f8e', 'Question Type-_-Exam-cus-Online Course Name-_-IATA - Mode-specific Training Requirements for Packed-cargo Air Consig-cus-Chapter Name-_-Final test-cus-', 'I have completed the online training but the final assessment is still gray.  ', '<div class=\'ca\'><div class=\'info_box\'><i>I have completed the online training but the final assessment is still gray.  </i></div></div><><div class=\'ca\'><b>Miguel</b> has joined the chat.</div><><!--begin:1648483365501--><div class=\'co\'><span class=\'notranslate\'><b>Miguel<timestamp_1648483365_co>:&nbsp;</b></span>Good morning :-)</div><!--end:1648483365501--><><!--begin:1648483366064--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa Murfitt<timestamp_1648483366_cv>:&nbsp;</b></span>Good day!</div><!--end:1648483366064--><><!--begin:1648483410751--><div class=\'co\'><span class=\'notranslate\'><b>Miguel<timestamp_1648483411_co>:&nbsp;</b></span>May I transfer you over to my tech support colleague, Tiffany? She&#39;ll take care of you better I believe ..is that ok?</div><!--end:1648483410751--><><!--begin:1648483412171--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa Murfitt<timestamp_1648483412_cv>:&nbsp;</b></span><div style=\'padding: 5px; margin-bottom: 5px;\' class=\'\'><a tag=\'link\' href=\'https://cs-chatsupport.com/support/view.php?file=6HPVSwJn6MTR.png\' target=\'_blank\'><img src=\'https://cs-chatsupport.com/support/web/file_attach/6HPVSwJn6MTR.png\' style=\'max-width: 100%; max-height: 100%;\' border=0 class=\'round\'><br>6HPVSwJn6MTR.png</a></div> </div><!--end:1648483412171--><><!--begin:1648483417929--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa Murfitt<timestamp_1648483418_cv>:&nbsp;</b></span>ok</div><!--end:1648483417929--><><!--begin:1648483460568--><div class=\'co\'><span class=\'notranslate\'><b>Miguel<timestamp_1648483460_co>:&nbsp;</b></span>ok, here you go..have a great rest of your day! :-)</div><!--end:1648483460568--><><div class=\'ca\'>Transferring chat to <top><b>Tiffany</b>  (Registration & Customer Service)</top><!--opid:23--><!--mapp:0--><!--name:Tiffany--><!--profile_pic:https://cs-chatsupport.com/support/themes/slate/profile.png--><!--deptid:2--><!--department:Registration & Customer Service-->.</div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1648483475261--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648483475_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Lisa Murfitt</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1648483475261--><><!--begin:1648483484784--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa Murfitt<timestamp_1648483485_cv>:&nbsp;</b></span>Hello!  Doing well, and you?</div><!--end:1648483484784--><><!--begin:1648483499066--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648483498_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1648483499066--><><!--begin:1648483508801--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648483508_co>:&nbsp;</b></span>Looks like you need the password to access the final exam</div><!--end:1648483508801--><><!--begin:1648483525554--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648483525_co>:&nbsp;</b></span>You will get this password at the hands-on / dress out class you need to attend in person</div><!--end:1648483525554--><><!--begin:1648483551640--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa Murfitt<timestamp_1648483551_cv>:&nbsp;</b></span>I think that is for the 40 hr Hazwoper. </div><!--end:1648483551640--><><!--begin:1648483582591--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa Murfitt<timestamp_1648483582_cv>:&nbsp;</b></span>This is a separate training that seems to go with the DOT training I completed.</div><!--end:1648483582591--><><!--begin:1648483597450--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648483597_co>:&nbsp;</b></span>For your IATA course you need to log an additional 1 min and 33 sec before the final assessment will be unlocked</div><!--end:1648483597450--><><!--begin:1648483608050--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648483607_co>:&nbsp;</b></span>After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  <br> <br>Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  <br><br>Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. </div><!--end:1648483608050--><><!--begin:1648483615134--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa Murfitt<timestamp_1648483615_cv>:&nbsp;</b></span>Ah ok.  sooo close haha!</div><!--end:1648483615134--><><!--begin:1648483626406--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa Murfitt<timestamp_1648483626_cv>:&nbsp;</b></span>Thank you for your help!</div><!--end:1648483626406--><><!--begin:1648483634386--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648483634_co>:&nbsp;</b></span>My pleasure!</div><!--end:1648483634386--><><!--begin:1648483642158--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa Murfitt<timestamp_1648483642_cv>:&nbsp;</b></span>Have a good day</div><!--end:1648483642158--><><!--begin:1648483644212--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648483644_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1648483644212--><><!--begin:1648483662049--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648483662_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1648483662049--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I have completed the online training but the final assessment is still gray.  \r\nMiguel has joined the chat.\r\nMiguel: Good morning :-)\r\nLisa Murfitt: Good day!\r\nMiguel: May I transfer you over to my tech support colleague, Tiffany? She&#39;ll take care of you better I believe ..is that ok?\r\nLisa Murfitt: 6HPVSwJn6MTR.png \r\nLisa Murfitt: ok\r\nMiguel: ok, here you go..have a great rest of your day! :-)\r\nTransferring chat to Tiffany  (Registration & Customer Service).\r\nTiffany has joined the chat.\r\nTiffany: Hi, Lisa Murfitt!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nLisa Murfitt: Hello!  Doing well, and you?\r\nTiffany: I am good thank you!\r\nTiffany: Looks like you need the password to access the final exam\r\nTiffany: You will get this password at the hands-on / dress out class you need to attend in person\r\nLisa Murfitt: I think that is for the 40 hr Hazwoper. \r\nLisa Murfitt: This is a separate training that seems to go with the DOT training I completed.\r\nTiffany: For your IATA course you need to log an additional 1 min and 33 sec before the final assessment will be unlocked\r\nTiffany: After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. \r\nLisa Murfitt: Ah ok.  sooo close haha!\r\nLisa Murfitt: Thank you for your help!\r\nTiffany: My pleasure!\r\nLisa Murfitt: Have a good day\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('273223436TR', 1648584924, 1648585092, 2, 23, 23, 5, 0, 0, 5, 0, 3135, 0, 0, 0, 0, 'Leah Moradi', 'leah.moradi@aecom.com', '34.124.94.68', 'c2576cef74fbcda571f6a7b9ea3cc04e', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-AECOM-cus-', 'Can I have a list of hands-on training dates in Southern California for the 40-hr HAZWOPER program?', '<div class=\'ca\'><div class=\'info_box\'><i>Can I have a list of hands-on training dates in Southern California for the 40-hr HAZWOPER program?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1648584927601--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648584927_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Leah Moradi</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1648584927601--><><!--begin:1648584958081--><div class=\'cv\'><span class=\'notranslate\'><b>Leah Moradi<timestamp_1648584958_cv>:&nbsp;</b></span>I&#39;m great, thank you</div><!--end:1648584958081--><><!--begin:1648584969887--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648584969_co>:&nbsp;</b></span>Please use the <a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a> page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training. </div><!--end:1648584969887--><><!--begin:1648585008957--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648585008_co>:&nbsp;</b></span>Do not register for the 8-Hour HAZWOPER Refresher through the website.<br>The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). <br><br>In order to register for the hands-on class please have the students or employer call our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  <br><br>If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  <br><br>Please be aware of the cancellation/reschedule policy for the hands-on classes before registering.  Please see below:<br>If you do not attend the class you are scheduled for, the following policies and fees will apply:<br>1. All students will be charged a $75.00 administrative fee for rescheduling. <br>2. Space in future classes cannot be guaranteed. <br>3. Any student who NO-SHOWS a class will be charged a $125.00 fee. No Refunds will be issued and the student must pay full fee if they re-schedule to another course.<br>Students will be considered a NO-SHOW if they do not provide 24 hours advance notice.</div><!--end:1648585008957--><><!--begin:1648585048375--><div class=\'cv\'><span class=\'notranslate\'><b>Leah Moradi<timestamp_1648585048_cv>:&nbsp;</b></span>I see, thank you for the link!</div><!--end:1648585048375--><><!--begin:1648585088703--><div class=\'cv\'><span class=\'notranslate\'><b>Leah Moradi<timestamp_1648585088_cv>:&nbsp;</b></span>That&#39;s the only question I had. Thank you for your help. </div><!--end:1648585088703--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Can I have a list of hands-on training dates in Southern California for the 40-hr HAZWOPER program?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Leah Moradi!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nLeah Moradi: I&#39;m great, thank you\r\nTiffany: Please use the https://csregs.com/collections/8-hour-hazwoper-annual-refresher page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training. \r\nTiffany: Do not register for the 8-Hour HAZWOPER Refresher through the website.The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). In order to register for the hands-on class please have the students or employer call our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  Please be aware of the cancellation/reschedule policy for the hands-on classes before registering.  Please see below:If you do not attend the class you are scheduled for, the following policies and fees will apply:1. All students will be charged a $75.00 administrative fee for rescheduling. 2. Space in future classes cannot be guaranteed. 3. Any student who NO-SHOWS a class will be charged a $125.00 fee. No Refunds will be issued and the student must pay full fee if they re-schedule to another course.Students will be considered a NO-SHOW if they do not provide 24 hours advance notice.\r\nLeah Moradi: I see, thank you for the link!\r\nLeah Moradi: That&#39;s the only question I had. Thank you for your help. \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('273293500WK', 1648655010, 1648655801, 2, 23, 44, 8, 0, 0, 0, 0, 1881, 0, 0, 0, 0, 'Andrew Gardner', 'andrew.j.gardner13@gmail.com', '63.235.109.250', 'bf9c31f165a7d84062a5c09db6a686ac', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-ERM-West-cus-', 'I have never received my certificate of completion from attending an in-person session of the 40-hour HAZWOPER training session in Portland, Oregon a few months ago. Can you please supply me with one?', '<div class=\'ca\'><div class=\'info_box\'><i>I have never received my certificate of completion from attending an in-person session of the 40-hour HAZWOPER training session in Portland, Oregon a few months ago. Can you please supply me with one?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1648655013254--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648655013_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Andrew Gardner</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1648655013254--><><!--begin:1648655053742--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648655053_co>:&nbsp;</b></span>On moment please while I look you up</div><!--end:1648655053742--><><!--begin:1648655174930--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648655174_co>:&nbsp;</b></span>I show we sent the certificate to class so you should have received the certificate from the instructor at the end of the day.  </div><!--end:1648655174930--><><!--begin:1648655569299--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648655569_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1648655569299--><><!--begin:1648655665986--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648655665_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1648655665986--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I have never received my certificate of completion from attending an in-person session of the 40-hour HAZWOPER training session in Portland, Oregon a few months ago. Can you please supply me with one?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Andrew Gardner!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: On moment please while I look you up\r\nTiffany: I show we sent the certificate to class so you should have received the certificate from the instructor at the end of the day.  \r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('273293746YC', 1648655256, 1648655616, 2, 23, 45, 5, 0, 0, 4, 0, 6678, 0, 0, 0, 0, 'Sarah', 'sbullock@stlcompost.com', '47.50.140.22', 'c4de56e1b21f46bf03106602c8b23c7f', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-St. Louis Composting-cus-', 'What is the difference between the \"Online/Hands-On Training - Hybrid\" class and the \"Online Training - Standard w/Hands on Training\" class?  We have a job that will start on April 18th and need to get 1-2 employee(s) trained prior to the start of the project.  We are willing to send them to training but would prefer it to be local.', '<div class=\'ca\'><div class=\'info_box\'><i>What is the difference between the \"Online/Hands-On Training - Hybrid\" class and the \"Online Training - Standard w/Hands on Training\" class?  We have a job that will start on April 18th and need to get 1-2 employee(s) trained prior to the start of the project.  We are willing to send them to training but would prefer it to be local.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1648655259016--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648655258_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sarah</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1648655259016--><><!--begin:1648655272768--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah<timestamp_1648655272_cv>:&nbsp;</b></span>I&#39;m good</div><!--end:1648655272768--><><!--begin:1648655275770--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah<timestamp_1648655275_cv>:&nbsp;</b></span>How are you?</div><!--end:1648655275770--><><!--begin:1648655276466--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648655276_co>:&nbsp;</b></span>With both online 40-Hour HAZWOPER courses you receive the same overall certification.<br><br>Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.<br><br>With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.</div><!--end:1648655276466--><><!--begin:1648655282956--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648655282_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1648655282956--><><!--begin:1648655330387--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648655330_co>:&nbsp;</b></span>Please use the follow link as a reference for when the hands-on days are scheduled: <a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1648655330387--><><!--begin:1648655350828--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648655350_co>:&nbsp;</b></span>The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). <br><br> <br><br>In order to register for the hands-on class please have the students or employer call our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  <br><br>If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  </div><!--end:1648655350828--><><!--begin:1648655356399--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah<timestamp_1648655356_cv>:&nbsp;</b></span>With the hybrid course, would we need to register for the hands on training?</div><!--end:1648655356399--><><!--begin:1648655368735--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah<timestamp_1648655368_cv>:&nbsp;</b></span>okay</div><!--end:1648655368735--><><!--begin:1648655441456--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648655441_co>:&nbsp;</b></span>Per OSHA regulations there is a hands-on portion requirement to be fully certified.  You do not have to complete this portion when registered for the 40-Hour Hybrid online course with Compliance Solutions if you want to complete it in house and document it that would be up to you.</div><!--end:1648655441456--><><!--begin:1648655441488--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah<timestamp_1648655441_cv>:&nbsp;</b></span>so potentially, the class could be filled and our employee would have to attend a different hands-on training date/location?</div><!--end:1648655441488--><><!--begin:1648655479858--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648655479_co>:&nbsp;</b></span>Yes and the class could be cancelled due to lack of registrations.</div><!--end:1648655479858--><><!--begin:1648655552934--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648655552_co>:&nbsp;</b></span>I would suggest the hybrid course if you are able to complete the hands-on portion requirement in house. With the standard version student would have to complete the hands-on training with us in order to complete the exam afterwards online.</div><!--end:1648655552934--><><!--begin:1648655572949--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah<timestamp_1648655573_cv>:&nbsp;</b></span>okay</div><!--end:1648655572949--><><!--begin:1648655579973--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah<timestamp_1648655580_cv>:&nbsp;</b></span>Thank you for the information</div><!--end:1648655579973--><><!--begin:1648655582634--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648655582_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1648655582634--><><!--begin:1648655592821--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah<timestamp_1648655592_cv>:&nbsp;</b></span>I don&#39;t think so</div><!--end:1648655592821--><><!--begin:1648655601557--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648655601_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1648655601557--><><!--begin:1648655611404--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah<timestamp_1648655611_cv>:&nbsp;</b></span>You as well!</div><!--end:1648655611404--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'What is the difference between the \"Online/Hands-On Training - Hybrid\" class and the \"Online Training - Standard w/Hands on Training\" class?  We have a job that will start on April 18th and need to get 1-2 employee(s) trained prior to the start of the project.  We are willing to send them to training but would prefer it to be local.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Sarah!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSarah: I&#39;m good\r\nSarah: How are you?\r\nTiffany: With both online 40-Hour HAZWOPER courses you receive the same overall certification.Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.\r\nTiffany: I am good thank you!\r\nTiffany: Please use the follow link as a reference for when the hands-on days are scheduled: https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nTiffany: The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER).  In order to register for the hands-on class please have the students or employer call our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  \r\nSarah: With the hybrid course, would we need to register for the hands on training?\r\nSarah: okay\r\nTiffany: Per OSHA regulations there is a hands-on portion requirement to be fully certified.  You do not have to complete this portion when registered for the 40-Hour Hybrid online course with Compliance Solutions if you want to complete it in house and document it that would be up to you.\r\nSarah: so potentially, the class could be filled and our employee would have to attend a different hands-on training date/location?\r\nTiffany: Yes and the class could be cancelled due to lack of registrations.\r\nTiffany: I would suggest the hybrid course if you are able to complete the hands-on portion requirement in house. With the standard version student would have to complete the hands-on training with us in order to complete the exam afterwards online.\r\nSarah: okay\r\nSarah: Thank you for the information\r\nTiffany: Is there anything else I can assist you with today?\r\nSarah: I don&#39;t think so\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nSarah: You as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('273372347VV', 1648733821, 1648734767, 2, 23, 9, 4, 0, 0, 0, 0, 2892, 0, 0, 0, 0, 'TERRIE', 'TSWANSON@APEXCOS.COM', '75.91.227.190', '4bbd628748f1299ae8f387c0f1c6786e', 'Select Area of Inquiry:-_-Other-cus-Company-_-APEX COMPANIES, LLC-cus-', 'Do you have any of the confined space entry VILT scheduled in April or first week of May?', '<div class=\'ca\'><div class=\'info_box\'><i>Do you have any of the confined space entry VILT scheduled in April or first week of May?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1648733824989--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648733824_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>TERRIE</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1648733824989--><><!--begin:1648733854576--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648733854_co>:&nbsp;</b></span>our next VILT Confined Space class is scheduled for 04/25/2022</div><!--end:1648733854576--><><!--begin:1648733735569--><div class=\'cv\'><span class=\'notranslate\'><b>TERRIE<timestamp_1648733875_cv>:&nbsp;</b></span>Great.  Is there an online registration portal?</div><!--end:1648733735569--><><!--begin:1648733934588--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648733934_co>:&nbsp;</b></span>Yes please register through our website at <a href=\'https://csregs.com/collections/virtual-training/products/confined-space-entry-virtual-instructor-led-training-vilt\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/virtual-training/products/confined-space-entry-virtual-instructor-led-training-vilt</a></div><!--end:1648733934588--><><!--begin:1648733823056--><div class=\'cv\'><span class=\'notranslate\'><b>TERRIE<timestamp_1648733962_cv>:&nbsp;</b></span>Excellent.  Thank you - I will pass this along to the manager of the employee needing this.  Have a great day.</div><!--end:1648733823056--><><!--begin:1648733965264--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648733965_co>:&nbsp;</b></span>Please note there is a date listed for next Monday 04/04/2022 but that class was cancelled due to lack of registrations</div><!--end:1648733965264--><><!--begin:1648733989331--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648733989_co>:&nbsp;</b></span>My pleasure! My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day as well!</div><!--end:1648733989331--><><!--begin:1648733898481--><div class=\'cv\'><span class=\'notranslate\'><b>TERRIE<timestamp_1648734038_cv>:&nbsp;</b></span>Ok - thank you for letting me know that</div><!--end:1648733898481--><><!--begin:1648734050400--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648734050_co>:&nbsp;</b></span>Of course!</div><!--end:1648734050400--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Do you have any of the confined space entry VILT scheduled in April or first week of May?\r\nTiffany has joined the chat.\r\nTiffany: Hi, TERRIE!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: our next VILT Confined Space class is scheduled for 04/25/2022\r\nTERRIE: Great.  Is there an online registration portal?\r\nTiffany: Yes please register through our website at https://csregs.com/collections/virtual-training/products/confined-space-entry-virtual-instructor-led-training-vilt\r\nTERRIE: Excellent.  Thank you - I will pass this along to the manager of the employee needing this.  Have a great day.\r\nTiffany: Please note there is a date listed for next Monday 04/04/2022 but that class was cancelled due to lack of registrations\r\nTiffany: My pleasure! My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day as well!\r\nTERRIE: Ok - thank you for letting me know that\r\nTiffany: Of course!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('273386623B3', 1648748131, 1648748553, 2, 23, 41, 5, 0, 0, 5, 0, 3410, 0, 0, 0, 0, 'David Ver', 'dave.ver@abbott.com', '98.154.80.170', 'f5eaeb75bc55fe2578a90226950c680f', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Immunalysis/Abbott-cus-', 'I have a IATA DG Transortation certificate from you, it expired 3/26/22. I need to re-certify, this was done through my employer. The person who registered me last time is no longer with the company, is there a way to find out how this was paid? My date of issue was 3/26/2020.', '<div class=\'ca\'><div class=\'info_box\'><i>I have a IATA DG Transortation certificate from you, it expired 3/26/22. I need to re-certify, this was done through my employer. The person who registered me last time is no longer with the company, is there a way to find out how this was paid? My date of issue was 3/26/2020.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1648748134086--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648748134_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>David Ver</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1648748134086--><><!--begin:1648748153344--><div class=\'cv\'><span class=\'notranslate\'><b>David Ver<timestamp_1648748153_cv>:&nbsp;</b></span>Good, and you.</div><!--end:1648748153344--><><!--begin:1648748197608--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648748197_co>:&nbsp;</b></span>One moment while I look you up</div><!--end:1648748197608--><><!--begin:1648748238562--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648748238_co>:&nbsp;</b></span>Where you previously with Immunalysis?</div><!--end:1648748238562--><><!--begin:1648748287749--><div class=\'cv\'><span class=\'notranslate\'><b>David Ver<timestamp_1648748288_cv>:&nbsp;</b></span>Yes, still am, we have been aquired by Abbott. Immunalysis is still our name.</div><!--end:1648748287749--><><!--begin:1648748322119--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648748322_co>:&nbsp;</b></span>It was pre-paid by credit card</div><!--end:1648748322119--><><!--begin:1648748357905--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648748357_co>:&nbsp;</b></span>You can purchase the course on our website here: <a href=\'https://csregs.com/products/iata-dangerous-goods-transportation\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/iata-dangerous-goods-transportation</a></div><!--end:1648748357905--><><!--begin:1648748373128--><div class=\'cv\'><span class=\'notranslate\'><b>David Ver<timestamp_1648748373_cv>:&nbsp;</b></span>Ok, thank you </div><!--end:1648748373128--><><!--begin:1648748425847--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648748425_co>:&nbsp;</b></span>Looks like Erma Abolencia was the last person to purchase this training for you</div><!--end:1648748425847--><><!--begin:1648748434326--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648748434_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1648748434326--><><!--begin:1648748454084--><div class=\'cv\'><span class=\'notranslate\'><b>David Ver<timestamp_1648748454_cv>:&nbsp;</b></span>No, thats it I appreciate it.</div><!--end:1648748454084--><><!--begin:1648748509032--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648748508_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1648748509032--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have a IATA DG Transortation certificate from you, it expired 3/26/22. I need to re-certify, this was done through my employer. The person who registered me last time is no longer with the company, is there a way to find out how this was paid? My date of issue was 3/26/2020.\r\nTiffany has joined the chat.\r\nTiffany: Hi, David Ver!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDavid Ver: Good, and you.\r\nTiffany: One moment while I look you up\r\nTiffany: Where you previously with Immunalysis?\r\nDavid Ver: Yes, still am, we have been aquired by Abbott. Immunalysis is still our name.\r\nTiffany: It was pre-paid by credit card\r\nTiffany: You can purchase the course on our website here: https://csregs.com/products/iata-dangerous-goods-transportation\r\nDavid Ver: Ok, thank you \r\nTiffany: Looks like Erma Abolencia was the last person to purchase this training for you\r\nTiffany: Is there anything else I can assist you with today?\r\nDavid Ver: No, thats it I appreciate it.\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('27339603053', 1648757503, 1648758103, 1, 23, 8, 4, 0, 0, 5, 0, 4255, 0, 0, 0, 0, 'ronnie ', 'twmestimating@yahoo.com', '71.30.251.142', '7a12d623729c2409395da35b43069a24', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-CDM-cus-Online Course-_-HAZWOPER-cus-', 'Wont let me submit assessment\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>Wont let me submit assessment\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1648757507225--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648757507_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>ronnie </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1648757507225--><><!--begin:1648757512454--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648757512_co>:&nbsp;</b></span>Can I please have you last name</div><!--end:1648757512454--><><!--begin:1648757520884--><div class=\'cv\'><span class=\'notranslate\'><b>ronnie <timestamp_1648757521_cv>:&nbsp;</b></span>fine Thank you </div><!--end:1648757520884--><><!--begin:1648757524552--><div class=\'cv\'><span class=\'notranslate\'><b>ronnie <timestamp_1648757525_cv>:&nbsp;</b></span>Williams</div><!--end:1648757524552--><><!--begin:1648757734223--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648757734_co>:&nbsp;</b></span>Reasons this error may have occurred are:<br><br>Allowing the training to time out due to inactivity of 10 minutes or more<br>Improperly exiting the training course<br>Using an unsupported browser<br><br>To ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.<br>Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.<br>If you are not active, log out of the course. <br>To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  <br></div><!--end:1648757734223--><><!--begin:1648757773215--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648757773_co>:&nbsp;</b></span>Or possibly to strong of of security/firewall </div><!--end:1648757773215--><><!--begin:1648757784208--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648757784_co>:&nbsp;</b></span>I have passed you through the current modules lesson.  You can now proceed forward.<br></div><!--end:1648757784208--><><!--begin:1648757795816--><div class=\'cv\'><span class=\'notranslate\'><b>ronnie <timestamp_1648757796_cv>:&nbsp;</b></span>was active for the allotted time  using Google Chrome</div><!--end:1648757795816--><><!--begin:1648757848983--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648757848_co>:&nbsp;</b></span>I have passed you through the current modules lesson. You can now proceed forward into the next module.</div><!--end:1648757848983--><><!--begin:1648757872382--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648757872_co>:&nbsp;</b></span>After logging an additional 11 minutes in the current of one of the previous modules</div><!--end:1648757872382--><><!--begin:1648757889981--><div class=\'cv\'><span class=\'notranslate\'><b>ronnie <timestamp_1648757890_cv>:&nbsp;</b></span>Thank you</div><!--end:1648757889981--><><!--begin:1648757894102--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648757894_co>:&nbsp;</b></span>or one of the previous modules/lessons</div><!--end:1648757894102--><><!--begin:1648757903863--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648757903_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1648757903863--><><!--begin:1648757931865--><div class=\'cv\'><span class=\'notranslate\'><b>ronnie <timestamp_1648757932_cv>:&nbsp;</b></span>Not at this time</div><!--end:1648757931865--><><!--begin:1648757948663--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648757948_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1648757948663--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Wont let me submit assessment\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, ronnie !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Can I please have you last name\r\nronnie : fine Thank you \r\nronnie : Williams\r\nTiffany: Reasons this error may have occurred are:Allowing the training to time out due to inactivity of 10 minutes or moreImproperly exiting the training courseUsing an unsupported browserTo ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.If you are not active, log out of the course. To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  \r\nTiffany: Or possibly to strong of of security/firewall \r\nTiffany: I have passed you through the current modules lesson.  You can now proceed forward.\r\nronnie : was active for the allotted time  using Google Chrome\r\nTiffany: I have passed you through the current modules lesson. You can now proceed forward into the next module.\r\nTiffany: After logging an additional 11 minutes in the current of one of the previous modules\r\nronnie : Thank you\r\nTiffany: or one of the previous modules/lessons\r\nTiffany: Is there anything else I can assist you with today?\r\nronnie : Not at this time\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('273474876XV', 1648836367, 1648836768, 2, 23, 25, 5, 0, 0, 5, 0, 3942, 280, 0, 0, 0, 'Cristy Kessel', 'cristy.kessel@teck.com', '74.82.253.168', '1309d9915147eda0fdd16d5f5edcc50d', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Teck American Incorporated-cus-', 'Hello - I\'m wondering if you\'ll be offering any additional 40 hour HAZWOPER training in Washington and/or Oregon state this year?  thank you.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello - I\'m wondering if you\'ll be offering any additional 40 hour HAZWOPER training in Washington and/or Oregon state this year?  thank you.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1648836370401--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648836370_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Cristy Kessel</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1648836370401--><><!--begin:1648836393764--><div class=\'cv\'><span class=\'notranslate\'><b>Cristy Kessel<timestamp_1648836394_cv>:&nbsp;</b></span>I&#39;m good thank you.</div><!--end:1648836393764--><><!--begin:1648836445992--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648836445_co>:&nbsp;</b></span>The next Portland, OR class scheduled is May 17-20, 2022 and the next Seattle (Bothell), WA class is scheduled for May 3-6, 2022</div><!--end:1648836445992--><><!--begin:1648836470132--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648836470_co>:&nbsp;</b></span>You can view the full schedule that usually shows 90 days of dates here: <a href=\'https://csregs.com/collections/40-hour-hazwoper-initial-site-worker\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/40-hour-hazwoper-initial-site-worker</a></div><!--end:1648836470132--><><!--begin:1648836474863--><div class=\'cv\'><span class=\'notranslate\'><b>Cristy Kessel<timestamp_1648836475_cv>:&nbsp;</b></span>thank you.  I was wondering if there would be any offered after May?  is there a good time to check back?</div><!--end:1648836474863--><><!--begin:1648836511109--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648836511_co>:&nbsp;</b></span>Yes there will be classes scheduled past May</div><!--end:1648836511109--><><!--begin:1648836548339--><div class=\'cv\'><span class=\'notranslate\'><b>Cristy Kessel<timestamp_1648836549_cv>:&nbsp;</b></span>ok, thank you.  Should I check back later in April for future dates, or not until May?</div><!--end:1648836548339--><><!--begin:1648836551337--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648836551_co>:&nbsp;</b></span>One moment and I will see if we have a list I can check</div><!--end:1648836551337--><><!--begin:1648836607116--><div class=\'cv\'><span class=\'notranslate\'><b>Cristy Kessel<timestamp_1648836607_cv>:&nbsp;</b></span>thank you.</div><!--end:1648836607116--><><!--begin:1648836631462--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648836631_co>:&nbsp;</b></span>Seattle, WA 07/05-07/08</div><!--end:1648836631462--><><!--begin:1648836643917--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648836643_co>:&nbsp;</b></span>Portland, OR 07/26-07/29</div><!--end:1648836643917--><><!--begin:1648836688624--><div class=\'cv\'><span class=\'notranslate\'><b>Cristy Kessel<timestamp_1648836689_cv>:&nbsp;</b></span>thank you Tiffany - this is very helpful, I couldn&#39;t make the May dates but I&#39;m sure I can make one of these.  Thank you!</div><!--end:1648836688624--><><!--begin:1648836717921--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648836717_co>:&nbsp;</b></span>My pleasure!! the next couple class dates after July are Seattle, WA 09/06-09/09 and Portland, OR 09/27-09/30</div><!--end:1648836717921--><><!--begin:1648836726547--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1648836726_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1648836726547--><><!--begin:1648836749791--><div class=\'cv\'><span class=\'notranslate\'><b>Cristy Kessel<timestamp_1648836750_cv>:&nbsp;</b></span>No, thank you - that was what I needed.  Appreciated!</div><!--end:1648836749791--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello - I\'m wondering if you\'ll be offering any additional 40 hour HAZWOPER training in Washington and/or Oregon state this year?  thank you.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Cristy Kessel!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nCristy Kessel: I&#39;m good thank you.\r\nTiffany: The next Portland, OR class scheduled is May 17-20, 2022 and the next Seattle (Bothell), WA class is scheduled for May 3-6, 2022\r\nTiffany: You can view the full schedule that usually shows 90 days of dates here: https://csregs.com/collections/40-hour-hazwoper-initial-site-worker\r\nCristy Kessel: thank you.  I was wondering if there would be any offered after May?  is there a good time to check back?\r\nTiffany: Yes there will be classes scheduled past May\r\nCristy Kessel: ok, thank you.  Should I check back later in April for future dates, or not until May?\r\nTiffany: One moment and I will see if we have a list I can check\r\nCristy Kessel: thank you.\r\nTiffany: Seattle, WA 07/05-07/08\r\nTiffany: Portland, OR 07/26-07/29\r\nCristy Kessel: thank you Tiffany - this is very helpful, I couldn&#39;t make the May dates but I&#39;m sure I can make one of these.  Thank you!\r\nTiffany: My pleasure!! the next couple class dates after July are Seattle, WA 09/06-09/09 and Portland, OR 09/27-09/30\r\nTiffany: Is there anything else I can assist you with today?\r\nCristy Kessel: No, thank you - that was what I needed.  Appreciated!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('2737276814K', 1649089170, 1649089619, 2, 23, 24, 6, 0, 0, 0, 0, 3040, 0, 0, 0, 0, 'Yolanda Meza', 'ymeza@adcogov.org', '67.230.204.5', 'a44e1d2f2ea45a39391cc4114a367fee', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Adams County Sheriffs Office-cus-', 'I need to cancel a registration for class coming up on April 19 - 22, 2022.', '<div class=\'ca\'><div class=\'info_box\'><i>I need to cancel a registration for class coming up on April 19 - 22, 2022.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1649089171731--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649089171_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Yolanda Meza</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1649089171731--><><!--begin:1649089186890--><div class=\'cv\'><span class=\'notranslate\'><b>Yolanda Meza<timestamp_1649089187_cv>:&nbsp;</b></span>I&#39;m fine, how are you</div><!--end:1649089186890--><><!--begin:1649089200293--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649089200_co>:&nbsp;</b></span>I am good thank you.</div><!--end:1649089200293--><><!--begin:1649089206197--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649089206_co>:&nbsp;</b></span><br>Is the registration for yourself?</div><!--end:1649089206197--><><!--begin:1649089225709--><div class=\'cv\'><span class=\'notranslate\'><b>Yolanda Meza<timestamp_1649089225_cv>:&nbsp;</b></span>No, the registration was for Karin Carroll.</div><!--end:1649089225709--><><!--begin:1649089252862--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649089252_co>:&nbsp;</b></span>One moment while I loo the student up please</div><!--end:1649089252862--><><!--begin:1649089304590--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649089304_co>:&nbsp;</b></span>As we are past 24-Hours from the time of placing the order you do not qualify for a refund.</div><!--end:1649089304590--><><!--begin:1649089337359--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649089337_co>:&nbsp;</b></span>We can reschedule into a future class no fee as we are 15 days in advance of the class start date.</div><!--end:1649089337359--><><!--begin:1649089428683--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649089428_co>:&nbsp;</b></span>I do see you emailed in earlier today as well.  I can removed Karin from the current class and put her registration on hold/pending reschedule and once she returns from leave you can reach back out about finalizing a date/location for her training.  </div><!--end:1649089428683--><><!--begin:1649089581735--><div class=\'cv\'><span class=\'notranslate\'><b>Yolanda Meza<timestamp_1649089581_cv>:&nbsp;</b></span>To reschedule it would need to be later in the year as September - October.  Thank you </div><!--end:1649089581735--><><!--begin:1649089601967--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649089601_co>:&nbsp;</b></span>That is fine.  </div><!--end:1649089601967--><><!--begin:1649089619215--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649089619_co>:&nbsp;</b></span>I will also reply to your email regarding this</div><!--end:1649089619215--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I need to cancel a registration for class coming up on April 19 - 22, 2022.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Yolanda Meza!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nYolanda Meza: I&#39;m fine, how are you\r\nTiffany: I am good thank you.\r\nTiffany: Is the registration for yourself?\r\nYolanda Meza: No, the registration was for Karin Carroll.\r\nTiffany: One moment while I loo the student up please\r\nTiffany: As we are past 24-Hours from the time of placing the order you do not qualify for a refund.\r\nTiffany: We can reschedule into a future class no fee as we are 15 days in advance of the class start date.\r\nTiffany: I do see you emailed in earlier today as well.  I can removed Karin from the current class and put her registration on hold/pending reschedule and once she returns from leave you can reach back out about finalizing a date/location for her training.  \r\nYolanda Meza: To reschedule it would need to be later in the year as September - October.  Thank you \r\nTiffany: That is fine.  \r\nTiffany: I will also reply to your email regarding this\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('273815043G4', 1649176534, 1649176921, 2, 23, 26, 6, 0, 0, 0, 0, 3623, 0, 0, 0, 0, 'Matt', 'mnorcott@dudek.com', '45.29.69.216', 'cae62b3e3ed89dd30bd00c5524fc3894', 'Select Area of Inquiry:-_-Other-cus-Company-_-Dudek-cus-', 'Physical for Dress out class', '<div class=\'ca\'><div class=\'info_box\'><i>Physical for Dress out class</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1649176536525--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649176536_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Matt</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1649176536525--><><!--begin:1649176560699--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1649176560_cv>:&nbsp;</b></span>Hey Tiffany i think I actually talked to you on the phone yesterday when registering for my class!</div><!--end:1649176560699--><><!--begin:1649176565270--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1649176565_cv>:&nbsp;</b></span>I am well</div><!--end:1649176565270--><><!--begin:1649176568429--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1649176568_cv>:&nbsp;</b></span>How are you</div><!--end:1649176568429--><><!--begin:1649176576907--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649176576_co>:&nbsp;</b></span>I am good thank you</div><!--end:1649176576907--><><!--begin:1649176598138--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1649176598_cv>:&nbsp;</b></span>I just got my confirmation email for the hands on class part in Sacramento</div><!--end:1649176598138--><><!--begin:1649176610492--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1649176610_cv>:&nbsp;</b></span>and It says I need to have completed a physical</div><!--end:1649176610492--><><!--begin:1649176627750--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1649176627_cv>:&nbsp;</b></span>which i never was told about in advance</div><!--end:1649176627750--><><!--begin:1649176675951--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1649176676_cv>:&nbsp;</b></span>I do fieldwork all the time and am very active so this should not be a prerequsite. Can you confirm I do not need any documentation of this to proceed?</div><!--end:1649176675951--><><!--begin:1649176722466--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649176722_co>:&nbsp;</b></span>You do not need to bring documentation regarding a physical </div><!--end:1649176722466--><><!--begin:1649176757605--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1649176757_cv>:&nbsp;</b></span>Ok great thank you. </div><!--end:1649176757605--><><!--begin:1649176771375--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1649176771_cv>:&nbsp;</b></span>Appreciate the help. Also, are there breaks throughout the day?</div><!--end:1649176771375--><><!--begin:1649176802110--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1649176803_cv>:&nbsp;</b></span>i dont see anything listed in the email</div><!--end:1649176802110--><><!--begin:1649176806829--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649176806_co>:&nbsp;</b></span>We will have you sign the waiver to participate in the hands-on exercises. Which is held in a classroom.  Yes there are two short breaks and one lunch break </div><!--end:1649176806829--><><!--begin:1649176829750--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1649176829_cv>:&nbsp;</b></span>ok good to know thanks!</div><!--end:1649176829750--><><!--begin:1649176909230--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1649176909_cv>:&nbsp;</b></span>have a great day</div><!--end:1649176909230--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Physical for Dress out class\r\nTiffany has joined the chat.\r\nTiffany: Hi, Matt!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMatt: Hey Tiffany i think I actually talked to you on the phone yesterday when registering for my class!\r\nMatt: I am well\r\nMatt: How are you\r\nTiffany: I am good thank you\r\nMatt: I just got my confirmation email for the hands on class part in Sacramento\r\nMatt: and It says I need to have completed a physical\r\nMatt: which i never was told about in advance\r\nMatt: I do fieldwork all the time and am very active so this should not be a prerequsite. Can you confirm I do not need any documentation of this to proceed?\r\nTiffany: You do not need to bring documentation regarding a physical \r\nMatt: Ok great thank you. \r\nMatt: Appreciate the help. Also, are there breaks throughout the day?\r\nMatt: i dont see anything listed in the email\r\nTiffany: We will have you sign the waiver to participate in the hands-on exercises. Which is held in a classroom.  Yes there are two short breaks and one lunch break \r\nMatt: ok good to know thanks!\r\nMatt: have a great day\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('273818206RA', 1649179693, 1649180359, 2, 23, 21, 3, 0, 0, 0, 0, 2316, 0, 0, 0, 0, 'Doug', 'koopd@michigan.gov', '136.181.197.68', '3a88e93d0e96d5964f14ca84c47122a3', 'Select Area of Inquiry:-_-Other-cus-Company-_-State of Michigan RRD-cus-', 'looking at Lansing training. 4 days are indicated. are these set for 10 hour day? I need to determine if this a commuting opportunity (1.5 hrs each way) or overnight accommodations would be the preferred choice.', '<div class=\'ca\'><div class=\'info_box\'><i>looking at Lansing training. 4 days are indicated. are these set for 10 hour day? I need to determine if this a commuting opportunity (1.5 hrs each way) or overnight accommodations would be the preferred choice.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1649179698215--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649179698_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Doug</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1649179698215--><><!--begin:1649179720347--><div class=\'cv\'><span class=\'notranslate\'><b>Doug<timestamp_1649179720_cv>:&nbsp;</b></span>good, thank you.</div><!--end:1649179720347--><><!--begin:1649179775145--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649179775_co>:&nbsp;</b></span>One moment please</div><!--end:1649179775145--><><!--begin:1649179957836--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649179957_co>:&nbsp;</b></span>Yes 4/10 hour days Tuesday through Friday</div><!--end:1649179957836--><><!--begin:1649180051733--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649180051_co>:&nbsp;</b></span>Is there any other questions I can assist you with today?</div><!--end:1649180051733--><><!--begin:1649180102515--><div class=\'cv\'><span class=\'notranslate\'><b>Doug<timestamp_1649180102_cv>:&nbsp;</b></span>do they list a start time and end time</div><!--end:1649180102515--><><!--begin:1649180181382--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649180181_co>:&nbsp;</b></span>Start time is usually 8:00am and end time is approximately 6:00pm</div><!--end:1649180181382--><><!--begin:1649180311847--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649180311_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1649180311847--><><!--begin:1649180345240--><div class=\'cv\'><span class=\'notranslate\'><b>Doug<timestamp_1649180345_cv>:&nbsp;</b></span>thank you. that was the info I needed</div><!--end:1649180345240--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'looking at Lansing training. 4 days are indicated. are these set for 10 hour day? I need to determine if this a commuting opportunity (1.5 hrs each way) or overnight accommodations would be the preferred choice.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Doug!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDoug: good, thank you.\r\nTiffany: One moment please\r\nTiffany: Yes 4/10 hour days Tuesday through Friday\r\nTiffany: Is there any other questions I can assist you with today?\r\nDoug: do they list a start time and end time\r\nTiffany: Start time is usually 8:00am and end time is approximately 6:00pm\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nDoug: thank you. that was the info I needed\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('273831865T8', 1649193338, 1649193494, 2, 23, 8, 4, 0, 0, 0, 0, 1886, 0, 0, 0, 0, 'Jasleen Sandhu', 'jasleen@bvtribe.com', '50.255.251.129', 'a7052ee440bdb29d6cb3f3474745f9b8', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Buena Vista Rancheria -cus-', 'I would like to schedule a training for 5 in Sacramento on May 10th, I would like to separate the group if possible and see if we could get a discount because of the group size ', '<div class=\'ca\'><div class=\'info_box\'><i>I would like to schedule a training for 5 in Sacramento on May 10th, I would like to separate the group if possible and see if we could get a discount because of the group size </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1649193342402--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649193342_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jasleen Sandhu</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1649193342402--><><!--begin:1649193351979--><div class=\'cv\'><span class=\'notranslate\'><b>Jasleen Sandhu<timestamp_1649193351_cv>:&nbsp;</b></span>Good you? </div><!--end:1649193351979--><><!--begin:1649193360030--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649193359_co>:&nbsp;</b></span>I am good thank you</div><!--end:1649193360030--><><!--begin:1649193387342--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649193387_co>:&nbsp;</b></span>All students have to be registered and attend the same class date/location in order to receive the multiple seat discount</div><!--end:1649193387342--><><!--begin:1649193457969--><div class=\'cv\'><span class=\'notranslate\'><b>Jasleen Sandhu<timestamp_1649193457_cv>:&nbsp;</b></span>Okay thank you. And the discount applies for groups of 5+? </div><!--end:1649193457969--><><!--begin:1649193479592--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649193479_co>:&nbsp;</b></span>Yes that is correct</div><!--end:1649193479592--><><!--begin:1649193494690--><div class=\'cv\'><span class=\'notranslate\'><b>Jasleen Sandhu<timestamp_1649193493_cv>:&nbsp;</b></span>Okay thank you again. </div><!--end:1649193494690--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I would like to schedule a training for 5 in Sacramento on May 10th, I would like to separate the group if possible and see if we could get a discount because of the group size \r\nTiffany has joined the chat.\r\nTiffany: Hi, Jasleen Sandhu!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJasleen Sandhu: Good you? \r\nTiffany: I am good thank you\r\nTiffany: All students have to be registered and attend the same class date/location in order to receive the multiple seat discount\r\nJasleen Sandhu: Okay thank you. And the discount applies for groups of 5+? \r\nTiffany: Yes that is correct\r\nJasleen Sandhu: Okay thank you again. \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('273891589ZR', 1649253076, 1649253367, 2, 23, 21, 3, 0, 0, 5, 0, 2397, 0, 0, 0, 0, 'Seth', 'hburch@ci.ocoee.fl.us', '67.129.173.162', '5829100df5191a1e2340b2342a24b50b', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-City of Ocoee-cus-', 'I first received my RCRA and 40hr HAZWOPER certifications in 2017, and followed up with a refresher course in 2018. Due to work and the pandemic I have not been in for a renewal since. May I still undergo a renewal class for both?', '<div class=\'ca\'><div class=\'info_box\'><i>I first received my RCRA and 40hr HAZWOPER certifications in 2017, and followed up with a refresher course in 2018. Due to work and the pandemic I have not been in for a renewal since. May I still undergo a renewal class for both?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1649253080581--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649253080_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Seth</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1649253080581--><><!--begin:1649253104017--><div class=\'cv\'><span class=\'notranslate\'><b>Seth<timestamp_1649253104_cv>:&nbsp;</b></span>I&#39;m well, and you?</div><!--end:1649253104017--><><!--begin:1649253181204--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649253181_co>:&nbsp;</b></span>I am good thank you!  If an annual refresher certification course is not completed for both the the RCRA and 40 Hour HAZWOPER you would need to complete the initial training course again especially since it has been about 4 years since your last refresher.  </div><!--end:1649253181204--><><!--begin:1649253215334--><div class=\'cv\'><span class=\'notranslate\'><b>Seth<timestamp_1649253215_cv>:&nbsp;</b></span>okay. That is what I wanted to check on. Thank you.</div><!--end:1649253215334--><><!--begin:1649253246267--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649253246_co>:&nbsp;</b></span>Of course.  Is there anything else I can assist you with today? </div><!--end:1649253246267--><><!--begin:1649253298879--><div class=\'cv\'><span class=\'notranslate\'><b>Seth<timestamp_1649253299_cv>:&nbsp;</b></span>That was it. Thanks</div><!--end:1649253298879--><><!--begin:1649253307295--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649253307_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1649253307295--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I first received my RCRA and 40hr HAZWOPER certifications in 2017, and followed up with a refresher course in 2018. Due to work and the pandemic I have not been in for a renewal since. May I still undergo a renewal class for both?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Seth!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSeth: I&#39;m well, and you?\r\nTiffany: I am good thank you!  If an annual refresher certification course is not completed for both the the RCRA and 40 Hour HAZWOPER you would need to complete the initial training course again especially since it has been about 4 years since your last refresher.  \r\nSeth: okay. That is what I wanted to check on. Thank you.\r\nTiffany: Of course.  Is there anything else I can assist you with today? \r\nSeth: That was it. Thanks\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('273896657VR', 1649258164, 1649258453, 2, 23, 42, 6, 0, 0, 0, 0, 3555, 0, 0, 0, 0, 'Youn Joo Kim', 'kim.younjoo@epa.gov', '71.56.249.188', 'c5354dafe99ffe1581a0e90b752f88aa', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-EPA-cus-', 'What is the schedule like for the hybrid option? Is it self-paced?', '<div class=\'ca\'><div class=\'info_box\'><i>What is the schedule like for the hybrid option? Is it self-paced?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1649258166092--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649258166_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Youn Joo Kim</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1649258166092--><><!--begin:1649258179053--><div class=\'cv\'><span class=\'notranslate\'><b>Youn Joo Kim<timestamp_1649258178_cv>:&nbsp;</b></span>good</div><!--end:1649258179053--><><!--begin:1649258250557--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649258250_co>:&nbsp;</b></span>All online courses are self paced.  You can log in and out at your convenience.  You have 90 days to complete the online portion of the course and pass the final assessment/exam with a 70% or better.  </div><!--end:1649258250557--><><!--begin:1649258306697--><div class=\'cv\'><span class=\'notranslate\'><b>Youn Joo Kim<timestamp_1649258305_cv>:&nbsp;</b></span>That&#39;s great. F</div><!--end:1649258306697--><><!--begin:1649258331266--><div class=\'cv\'><span class=\'notranslate\'><b>Youn Joo Kim<timestamp_1649258330_cv>:&nbsp;</b></span>For the in-class portion, are there certain days (like beginning of the week versus end of the week) spelled out in the schedule?</div><!--end:1649258331266--><><!--begin:1649258339086--><div class=\'cv\'><span class=\'notranslate\'><b>Youn Joo Kim<timestamp_1649258338_cv>:&nbsp;</b></span>I can&#39;t seem to find the exact schedules </div><!--end:1649258339086--><><!--begin:1649258420493--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649258420_co>:&nbsp;</b></span>Please use the <a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a> page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.<br><br>Do not register for the 8-Hour HAZWOPER Refresher through the website.<br><br>The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). <br><br>In order to register for the hands-on class please have the students or employer call our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  <br>If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  <br>Please be aware of the cancellation/reschedule policy for the hands-on classes before registering.  Please see below:<br> <br>If you do not attend the class you are scheduled for, the following policies and fees will apply:<br>1. All students will be charged a $75.00 administrative fee for rescheduling. <br>2. Space in future classes cannot be guaranteed. <br>3. Any student who NO-SHOWS a class will be charged a $125.00 fee. No Refunds will be issued and the student must pay full fee if they re-schedule to another course.<br>Students will be considered a NO-SHOW if they do not provide 24 hours advance notice.</div><!--end:1649258420493--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'What is the schedule like for the hybrid option? Is it self-paced?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Youn Joo Kim!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nYoun Joo Kim: good\r\nTiffany: All online courses are self paced.  You can log in and out at your convenience.  You have 90 days to complete the online portion of the course and pass the final assessment/exam with a 70% or better.  \r\nYoun Joo Kim: That&#39;s great. F\r\nYoun Joo Kim: For the in-class portion, are there certain days (like beginning of the week versus end of the week) spelled out in the schedule?\r\nYoun Joo Kim: I can&#39;t seem to find the exact schedules \r\nTiffany: Please use the https://csregs.com/collections/8-hour-hazwoper-annual-refresher page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.Do not register for the 8-Hour HAZWOPER Refresher through the website.The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). In order to register for the hands-on class please have the students or employer call our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  Please be aware of the cancellation/reschedule policy for the hands-on classes before registering.  Please see below: If you do not attend the class you are scheduled for, the following policies and fees will apply:1. All students will be charged a $75.00 administrative fee for rescheduling. 2. Space in future classes cannot be guaranteed. 3. Any student who NO-SHOWS a class will be charged a $125.00 fee. No Refunds will be issued and the student must pay full fee if they re-schedule to another course.Students will be considered a NO-SHOW if they do not provide 24 hours advance notice.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('273977706K8', 1649339180, 1649339288, 2, 23, 8, 4, 0, 0, 0, 0, 1134, 0, 0, 0, 0, 'Lisa Hamilton', 'lhamilton@njng.com', '65.51.208.2', 'e743f5f0e3b337d93d0091af752849ce', 'Select Area of Inquiry:-_-Other-cus-Company-_-NJ Natural Gas Company-cus-', 'Do you offer a course in-person or on-line for recertification for underground storage tanks?', '<div class=\'ca\'><div class=\'info_box\'><i>Do you offer a course in-person or on-line for recertification for underground storage tanks?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1649339184418--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649339184_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Lisa Hamilton</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1649339184418--><><!--begin:1649339196965--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa Hamilton<timestamp_1649339197_cv>:&nbsp;</b></span>fine thank you</div><!--end:1649339196965--><><!--begin:1649339254773--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649339254_co>:&nbsp;</b></span>I do not believe we do.  </div><!--end:1649339254773--><><!--begin:1649339286671--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa Hamilton<timestamp_1649339286_cv>:&nbsp;</b></span>Thanks. Bye.</div><!--end:1649339286671--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Do you offer a course in-person or on-line for recertification for underground storage tanks?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Lisa Hamilton!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nLisa Hamilton: fine thank you\r\nTiffany: I do not believe we do.  \r\nLisa Hamilton: Thanks. Bye.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('273978464TW', 1649339938, 1649340753, 2, 23, 9, 4, 0, 0, 0, 0, 4464, 0, 0, 0, 0, 'Adam Szafran', 'aszafran@emt.com', '50.79.27.166', 'e0baa75933bf08e5b64e1db5f483be21', 'Select Area of Inquiry:-_-Other-cus-Company-_-Environmental Monitoring & Technologies-cus-', '1. Can you provide me with the contact information for our account representative?\r\n\r\n2. When will the RCRA/EPA Hazardous Waste Management Refresher - Online Training be available? I have been checking weekly for a couple months and it has been missing.', '<div class=\'ca\'><div class=\'info_box\'><i>1. Can you provide me with the contact information for our account representative?\r\n\r\n2. When will the RCRA/EPA Hazardous Waste Management Refresher - Online Training be available? I have been checking weekly for a couple months and it has been missing.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1649339941905--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649339941_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Adam Szafran</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1649339941905--><><!--begin:1649339964830--><div class=\'cv\'><span class=\'notranslate\'><b>Adam Szafran<timestamp_1649339964_cv>:&nbsp;</b></span>I am doing well</div><!--end:1649339964830--><><!--begin:1649340070631--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649340070_co>:&nbsp;</b></span>Unfortunately right now the RCRA Refresher is not available as it is down for updates.  I do not have a time frame either.  </div><!--end:1649340070631--><><!--begin:1649340177718--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649340177_co>:&nbsp;</b></span>I would suggest either completing the initial RCRA training course this year if you want to stay with us or find another RCRA Refresher for this year from a different source.   </div><!--end:1649340177718--><><!--begin:1649340198280--><div class=\'cv\'><span class=\'notranslate\'><b>Adam Szafran<timestamp_1649340198_cv>:&nbsp;</b></span>What was the price of the refresher compared to the initial training?</div><!--end:1649340198280--><><!--begin:1649340296178--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649340296_co>:&nbsp;</b></span>The initial training is $565 pre-paid and I believe the refresher was $295.  </div><!--end:1649340296178--><><!--begin:1649340332287--><div class=\'cv\'><span class=\'notranslate\'><b>Adam Szafran<timestamp_1649340332_cv>:&nbsp;</b></span>Can I have the contact information for the account rep for my company</div><!--end:1649340332287--><><!--begin:1649340371698--><div class=\'cv\'><span class=\'notranslate\'><b>Adam Szafran<timestamp_1649340371_cv>:&nbsp;</b></span>If I do not have an option of the refresher I should get the initial certification for the refresher price</div><!--end:1649340371698--><><!--begin:1649340455580--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649340455_co>:&nbsp;</b></span>We have restructured and do not really have account reps anymore.  We work together as a team and assist all customer needs depending on who is available.  </div><!--end:1649340455580--><><!--begin:1649340523365--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649340523_co>:&nbsp;</b></span>I can not approve the initial RCRA course at the refresher price but I can talk to management about your request but I would have to get back with you.  </div><!--end:1649340523365--><><!--begin:1649340539013--><div class=\'cv\'><span class=\'notranslate\'><b>Adam Szafran<timestamp_1649340539_cv>:&nbsp;</b></span>That is fine</div><!--end:1649340539013--><><!--begin:1649340651466--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649340651_co>:&nbsp;</b></span>Do you want me to call you or send you an email once I speak to management?</div><!--end:1649340651466--><><!--begin:1649340670668--><div class=\'cv\'><span class=\'notranslate\'><b>Adam Szafran<timestamp_1649340670_cv>:&nbsp;</b></span>an email will suffice </div><!--end:1649340670668--><><!--begin:1649340705086--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649340705_co>:&nbsp;</b></span>Will do! Is there anything else I can assist you with for now?</div><!--end:1649340705086--><><!--begin:1649340718147--><div class=\'cv\'><span class=\'notranslate\'><b>Adam Szafran<timestamp_1649340718_cv>:&nbsp;</b></span>not at this time</div><!--end:1649340718147--><><!--begin:1649340742115--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649340742_co>:&nbsp;</b></span>Have a wonderful and safe day and I will reach out to you soon!</div><!--end:1649340742115--><><!--begin:1649340750947--><div class=\'cv\'><span class=\'notranslate\'><b>Adam Szafran<timestamp_1649340751_cv>:&nbsp;</b></span>thank you</div><!--end:1649340750947--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', '1. Can you provide me with the contact information for our account representative?\r\n\r\n2. When will the RCRA/EPA Hazardous Waste Management Refresher - Online Training be available? I have been checking weekly for a couple months and it has been missing.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Adam Szafran!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAdam Szafran: I am doing well\r\nTiffany: Unfortunately right now the RCRA Refresher is not available as it is down for updates.  I do not have a time frame either.  \r\nTiffany: I would suggest either completing the initial RCRA training course this year if you want to stay with us or find another RCRA Refresher for this year from a different source.   \r\nAdam Szafran: What was the price of the refresher compared to the initial training?\r\nTiffany: The initial training is $565 pre-paid and I believe the refresher was $295.  \r\nAdam Szafran: Can I have the contact information for the account rep for my company\r\nAdam Szafran: If I do not have an option of the refresher I should get the initial certification for the refresher price\r\nTiffany: We have restructured and do not really have account reps anymore.  We work together as a team and assist all customer needs depending on who is available.  \r\nTiffany: I can not approve the initial RCRA course at the refresher price but I can talk to management about your request but I would have to get back with you.  \r\nAdam Szafran: That is fine\r\nTiffany: Do you want me to call you or send you an email once I speak to management?\r\nAdam Szafran: an email will suffice \r\nTiffany: Will do! Is there anything else I can assist you with for now?\r\nAdam Szafran: not at this time\r\nTiffany: Have a wonderful and safe day and I will reach out to you soon!\r\nAdam Szafran: thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('274074759Z2', 1649436256, 1649436768, 2, 23, 32, 12, 0, 0, 5, 1, 3585, 0, 0, 0, 0, 'Jamie Merrill', 'jmerrill@partneresi.com', '70.229.241.64', '228204738334b3eec4f18f0baebb0285', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Partner Engineering and Science-cus-', 'Following the 40 hour online HAZWOPER course, is registering and attending an in-person course required for certification? Or can my employer provide hands-on training?', '<div class=\'ca\'><div class=\'info_box\'><i>Following the 40 hour online HAZWOPER course, is registering and attending an in-person course required for certification? Or can my employer provide hands-on training?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1649436258553--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649436258_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jamie Merrill</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1649436258553--><><!--begin:1649436296793--><div class=\'cv\'><span class=\'notranslate\'><b>Jamie Merrill<timestamp_1649436296_cv>:&nbsp;</b></span>Good, thank you</div><!--end:1649436296793--><><!--begin:1649436413815--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649436413_co>:&nbsp;</b></span>You would have to complete our hybrid online option in order to complete 40-hours of training with us and receive the certificate.  Then you will also get a voucher to complete our hands-on training but if you do not want to do that and get done else where that is up to you and your employer.  </div><!--end:1649436413815--><><!--begin:1649436467299--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649436467_co>:&nbsp;</b></span>The hands-on class is required with us if you complete our standard online course which is 32-hours online then our required 8-hours hands-on class before going back online and completing the exam.  </div><!--end:1649436467299--><><!--begin:1649436528202--><div class=\'cv\'><span class=\'notranslate\'><b>Jamie Merrill<timestamp_1649436528_cv>:&nbsp;</b></span>Okay, I must have done the hybrid because I&#39;ve completed 40 hours and passed the exam. I was issued a voucher for a hands-on class.</div><!--end:1649436528202--><><!--begin:1649436577791--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649436577_co>:&nbsp;</b></span>Yes that is what it looks like you completed</div><!--end:1649436577791--><><!--begin:1649436653225--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649436653_co>:&nbsp;</b></span>If your employer chooses to do the hands-on training they do have to follow OSHA regulations and document the completion of this task.  As the hands-on portion is a requirement to be completely certified.  </div><!--end:1649436653225--><><!--begin:1649436664362--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649436664_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1649436664362--><><!--begin:1649436686285--><div class=\'cv\'><span class=\'notranslate\'><b>Jamie Merrill<timestamp_1649436686_cv>:&nbsp;</b></span>I think that clarifies what I need, thank you!</div><!--end:1649436686285--><><!--begin:1649436726561--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649436726_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1649436726561--><><!--begin:1649436736305--><div class=\'cv\'><span class=\'notranslate\'><b>Jamie Merrill<timestamp_1649436736_cv>:&nbsp;</b></span>You too, thank you!</div><!--end:1649436736305--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Following the 40 hour online HAZWOPER course, is registering and attending an in-person course required for certification? Or can my employer provide hands-on training?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jamie Merrill!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJamie Merrill: Good, thank you\r\nTiffany: You would have to complete our hybrid online option in order to complete 40-hours of training with us and receive the certificate.  Then you will also get a voucher to complete our hands-on training but if you do not want to do that and get done else where that is up to you and your employer.  \r\nTiffany: The hands-on class is required with us if you complete our standard online course which is 32-hours online then our required 8-hours hands-on class before going back online and completing the exam.  \r\nJamie Merrill: Okay, I must have done the hybrid because I&#39;ve completed 40 hours and passed the exam. I was issued a voucher for a hands-on class.\r\nTiffany: Yes that is what it looks like you completed\r\nTiffany: If your employer chooses to do the hands-on training they do have to follow OSHA regulations and document the completion of this task.  As the hands-on portion is a requirement to be completely certified.  \r\nTiffany: Is there anything else I can assist you with today?\r\nJamie Merrill: I think that clarifies what I need, thank you!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nJamie Merrill: You too, thank you!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('2743306185G', 1649692112, 1649692553, 2, 23, 29, 9, 0, 0, 5, 0, 5205, 0, 0, 0, 0, 'Nathaniel Lisanti', 'NLisanti@kleinfelder.com', '173.11.166.41', 'e88fd4739bf6a28b9ad4337eb13246bd', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Kleinfelder-cus-', 'Are you offering any Hazwoper in-person courses in Houston TX? Looks like youre only offering them in Dallas', '<div class=\'ca\'><div class=\'info_box\'><i>Are you offering any Hazwoper in-person courses in Houston TX? Looks like youre only offering them in Dallas</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1649692113874--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649692113_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Nathaniel Lisanti</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1649692113874--><><!--begin:1649692119775--><div class=\'cv\'><span class=\'notranslate\'><b>Nathaniel Lisanti<timestamp_1649692119_cv>:&nbsp;</b></span>Good, hbu?</div><!--end:1649692119775--><><!--begin:1649692141009--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649692140_co>:&nbsp;</b></span>I am good as well thank you</div><!--end:1649692141009--><><!--begin:1649692165788--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649692165_co>:&nbsp;</b></span>Yes we do have Houston, TX classes scheduled.  Let me look at the schedule now one moment please</div><!--end:1649692165788--><><!--begin:1649692221341--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649692221_co>:&nbsp;</b></span>Which course are you looking to complete?</div><!--end:1649692221341--><><!--begin:1649692256276--><div class=\'cv\'><span class=\'notranslate\'><b>Nathaniel Lisanti<timestamp_1649692256_cv>:&nbsp;</b></span>I finished the online part of the 40hr Hazwoper course, and I need to schedule the in-person part of it</div><!--end:1649692256276--><><!--begin:1649692293009--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649692292_co>:&nbsp;</b></span>The next Houston, TX class scheduled for the 8-Hour hands-on portion is 06/10/2022</div><!--end:1649692293009--><><!--begin:1649692325090--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649692325_co>:&nbsp;</b></span>Please use the following page as a schedule reference for the hands-on class days but DO NOT register through the site</div><!--end:1649692325090--><><!--begin:1649692325677--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649692325_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1649692325677--><><!--begin:1649692348851--><div class=\'cv\'><span class=\'notranslate\'><b>Nathaniel Lisanti<timestamp_1649692349_cv>:&nbsp;</b></span>oh, thats kinda far. There&#39;s nothing sooner in Houston? It looks like there is one in Dallas this Friday, but there are none in Houston?</div><!--end:1649692348851--><><!--begin:1649692428832--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649692428_co>:&nbsp;</b></span>That is correct.  The one in Dallas, TX this Friday is still pending and the final class determination will be made tomorrow afternoon on whether we have enough registrations to host the training or not.  </div><!--end:1649692428832--><><!--begin:1649692464288--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649692464_co>:&nbsp;</b></span>In order to register for the hands-on class please call our office the Monday before the class you are interested in.  We will you to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  <br>If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  <br>Please be aware of the cancellation/reschedule policy for the hands-on classes before registering.  Please see below:<br> <br>If you do not attend the class you are scheduled for, the following policies and fees will apply:<br>1. All students will be charged a $75.00 administrative fee for rescheduling. <br>2. Space in future classes cannot be guaranteed. <br>3. Any student who NO-SHOWS a class will be charged a $125.00 fee. No Refunds will be issued and the student must pay full fee if they re-schedule to another course.<br>Students will be considered a NO-SHOW if they do not provide 24 hours advance notice.</div><!--end:1649692464288--><><!--begin:1649692496330--><div class=\'cv\'><span class=\'notranslate\'><b>Nathaniel Lisanti<timestamp_1649692496_cv>:&nbsp;</b></span>Ok, I&#39;m gonna talk to my supervisor and then call to register for the course in Dallas this Friday if he wants me to</div><!--end:1649692496330--><><!--begin:1649692533194--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649692533_co>:&nbsp;</b></span>Sounds good!</div><!--end:1649692533194--><><!--begin:1649692543229--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649692543_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1649692543229--><><!--begin:1649692551705--><div class=\'cv\'><span class=\'notranslate\'><b>Nathaniel Lisanti<timestamp_1649692551_cv>:&nbsp;</b></span>no thanks</div><!--end:1649692551705--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Are you offering any Hazwoper in-person courses in Houston TX? Looks like youre only offering them in Dallas\r\nTiffany has joined the chat.\r\nTiffany: Hi, Nathaniel Lisanti!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nNathaniel Lisanti: Good, hbu?\r\nTiffany: I am good as well thank you\r\nTiffany: Yes we do have Houston, TX classes scheduled.  Let me look at the schedule now one moment please\r\nTiffany: Which course are you looking to complete?\r\nNathaniel Lisanti: I finished the online part of the 40hr Hazwoper course, and I need to schedule the in-person part of it\r\nTiffany: The next Houston, TX class scheduled for the 8-Hour hands-on portion is 06/10/2022\r\nTiffany: Please use the following page as a schedule reference for the hands-on class days but DO NOT register through the site\r\nTiffany: https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nNathaniel Lisanti: oh, thats kinda far. There&#39;s nothing sooner in Houston? It looks like there is one in Dallas this Friday, but there are none in Houston?\r\nTiffany: That is correct.  The one in Dallas, TX this Friday is still pending and the final class determination will be made tomorrow afternoon on whether we have enough registrations to host the training or not.  \r\nTiffany: In order to register for the hands-on class please call our office the Monday before the class you are interested in.  We will you to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  Please be aware of the cancellation/reschedule policy for the hands-on classes before registering.  Please see below: If you do not attend the class you are scheduled for, the following policies and fees will apply:1. All students will be charged a $75.00 administrative fee for rescheduling. 2. Space in future classes cannot be guaranteed. 3. Any student who NO-SHOWS a class will be charged a $125.00 fee. No Refunds will be issued and the student must pay full fee if they re-schedule to another course.Students will be considered a NO-SHOW if they do not provide 24 hours advance notice.\r\nNathaniel Lisanti: Ok, I&#39;m gonna talk to my supervisor and then call to register for the course in Dallas this Friday if he wants me to\r\nTiffany: Sounds good!\r\nTiffany: Is there anything else I can assist you with today?\r\nNathaniel Lisanti: no thanks\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('2743371647K', 1649698638, 1649698828, 1, 23, 8, 4, 0, 0, 0, 0, 2809, 0, 0, 0, 0, 'Jim Cox', 'jcox@danforthcenter.org', '65.254.111.237', 'f04c604056d43e12b354df266d5dbb9a', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Danforth Plant Science Center-cus-Online Course-_-IATA-cus-', 'Why I can\'t take the quiz.  I have been in over an hour.', '<div class=\'ca\'><div class=\'info_box\'><i>Why I can\'t take the quiz.  I have been in over an hour.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1649698641656--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649698641_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jim Cox</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1649698641656--><><!--begin:1649698664044--><div class=\'cv\'><span class=\'notranslate\'><b>Jim Cox<timestamp_1649698664_cv>:&nbsp;</b></span>Ok.  Just want to finish the course</div><!--end:1649698664044--><><!--begin:1649698687617--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649698687_co>:&nbsp;</b></span>I do show the IATA assessment is available for you to complete</div><!--end:1649698687617--><><!--begin:1649698696592--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649698696_co>:&nbsp;</b></span>Maybe refresh your page</div><!--end:1649698696592--><><!--begin:1649698726762--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649698726_co>:&nbsp;</b></span>Exit module/lesson and go to the contents page please</div><!--end:1649698726762--><><!--begin:1649698737997--><div class=\'cv\'><span class=\'notranslate\'><b>Jim Cox<timestamp_1649698738_cv>:&nbsp;</b></span>Ok.  It wasn&#39;t highlighted last I looked.  </div><!--end:1649698737997--><><!--begin:1649698764420--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649698764_co>:&nbsp;</b></span>Please let me know if you are able to access it now</div><!--end:1649698764420--><><!--begin:1649698777109--><div class=\'cv\'><span class=\'notranslate\'><b>Jim Cox<timestamp_1649698777_cv>:&nbsp;</b></span>It has now allowed me in.  Thanks</div><!--end:1649698777109--><><!--begin:1649698798297--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649698798_co>:&nbsp;</b></span>Of course.  Is there anything else I can do for you today?</div><!--end:1649698798297--><><!--begin:1649698815973--><div class=\'cv\'><span class=\'notranslate\'><b>Jim Cox<timestamp_1649698816_cv>:&nbsp;</b></span>No I&#39;m good.Thanks</div><!--end:1649698815973--><><!--begin:1649698828088--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649698828_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1649698828088--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Why I can\'t take the quiz.  I have been in over an hour.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jim Cox!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJim Cox: Ok.  Just want to finish the course\r\nTiffany: I do show the IATA assessment is available for you to complete\r\nTiffany: Maybe refresh your page\r\nTiffany: Exit module/lesson and go to the contents page please\r\nJim Cox: Ok.  It wasn&#39;t highlighted last I looked.  \r\nTiffany: Please let me know if you are able to access it now\r\nJim Cox: It has now allowed me in.  Thanks\r\nTiffany: Of course.  Is there anything else I can do for you today?\r\nJim Cox: No I&#39;m good.Thanks\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('274337789B3', 1649699299, 1649699991, 2, 23, 44, 10, 0, 0, 0, 0, 5727, 0, 0, 0, 0, 'Julia Atwater', 'jatwater@intell-group.com', '74.69.151.49', 'ba480a0ec7d00ca15fd877c46660a81b', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-The Intelligence Group-cus-', 'Hi - I just purchased 6 online HAZWOPER refreshers for my company, and was hoping I could change the email on my order.', '<div class=\'ca\'><div class=\'info_box\'><i>Hi - I just purchased 6 online HAZWOPER refreshers for my company, and was hoping I could change the email on my order.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1649699303343--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649699303_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Julia Atwater</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1649699303343--><><!--begin:1649699313323--><div class=\'cv\'><span class=\'notranslate\'><b>Julia Atwater<timestamp_1649699313_cv>:&nbsp;</b></span>Good!</div><!--end:1649699313323--><><!--begin:1649699362970--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649699362_co>:&nbsp;</b></span>What email do you want the information sent to?</div><!--end:1649699362970--><><!--begin:1649699381467--><div class=\'cv\'><span class=\'notranslate\'><b>Julia Atwater<timestamp_1649699381_cv>:&nbsp;</b></span><a href=\'mailto:safety@intell-group.com\' target=\'_blank\' rel=\'noopener noreferrer\'>safety@intell-group.com</a></div><!--end:1649699381467--><><!--begin:1649699422001--><div class=\'cv\'><span class=\'notranslate\'><b>Julia Atwater<timestamp_1649699422_cv>:&nbsp;</b></span>My company&#39;s health and safety department is connected to the account that I need to use to assign the trainings to people, so if the receipt of the purchase is sent to that email, will it attach to that account now?</div><!--end:1649699422001--><><!--begin:1649699427960--><div class=\'cv\'><span class=\'notranslate\'><b>Julia Atwater<timestamp_1649699428_cv>:&nbsp;</b></span>Not sure if that question made sense lol</div><!--end:1649699427960--><><!--begin:1649699481524--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649699481_co>:&nbsp;</b></span>Well an automated email has already gone out which does work as a receipt which you can forward to the email just provided.  </div><!--end:1649699481524--><><!--begin:1649699495939--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649699495_co>:&nbsp;</b></span>Or I can update the email on the order only or on the order and your account.</div><!--end:1649699495939--><><!--begin:1649699507156--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649699507_co>:&nbsp;</b></span>Which would you like me to do?</div><!--end:1649699507156--><><!--begin:1649699526183--><div class=\'cv\'><span class=\'notranslate\'><b>Julia Atwater<timestamp_1649699526_cv>:&nbsp;</b></span>I need the order attached to the <a href=\'mailto:safety@intell-group.com\' target=\'_blank\' rel=\'noopener noreferrer\'>safety@intell-group.com</a> account please</div><!--end:1649699526183--><><!--begin:1649699623258--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649699623_co>:&nbsp;</b></span>I have updated the email for the order </div><!--end:1649699623258--><><!--begin:1649699664593--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649699664_co>:&nbsp;</b></span>It looks like the email is already associated with an account under Erin O&#39;Connell&#39;s name</div><!--end:1649699664593--><><!--begin:1649699682326--><div class=\'cv\'><span class=\'notranslate\'><b>Julia Atwater<timestamp_1649699682_cv>:&nbsp;</b></span>Okay - so should i be able to assign these trainigns now?</div><!--end:1649699682326--><><!--begin:1649699731992--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649699731_co>:&nbsp;</b></span>You would have to finish setting up your online account as a group manager</div><!--end:1649699731992--><><!--begin:1649699737424--><div class=\'cv\'><span class=\'notranslate\'><b>Julia Atwater<timestamp_1649699737_cv>:&nbsp;</b></span>i don&#39;t see the &quot;add participants&quot; option </div><!--end:1649699737424--><><!--begin:1649699740102--><div class=\'cv\'><span class=\'notranslate\'><b>Julia Atwater<timestamp_1649699740_cv>:&nbsp;</b></span>ahh okay!</div><!--end:1649699740102--><><!--begin:1649699747157--><div class=\'cv\'><span class=\'notranslate\'><b>Julia Atwater<timestamp_1649699747_cv>:&nbsp;</b></span>i&#39;m currently logged into Erin&#39;s account</div><!--end:1649699747157--><><!--begin:1649699804800--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649699804_co>:&nbsp;</b></span>Yes create your own account which should link to the current Sales Order.  Then allowing you to assign the courses.  </div><!--end:1649699804800--><><!--begin:1649699826386--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649699826_co>:&nbsp;</b></span>Please do that now while we are chatting and then if needed I can assist further</div><!--end:1649699826386--><><!--begin:1649699840430--><div class=\'cv\'><span class=\'notranslate\'><b>Julia Atwater<timestamp_1649699840_cv>:&nbsp;</b></span>okay could you send me a link to create my own account?</div><!--end:1649699840430--><><!--begin:1649699865940--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649699865_co>:&nbsp;</b></span>On one of the auto mated emails you should have received after placing the order it should have a link to follow</div><!--end:1649699865940--><><!--begin:1649699965594--><div class=\'cv\'><span class=\'notranslate\'><b>Julia Atwater<timestamp_1649699965_cv>:&nbsp;</b></span>okay i got it and now i can assign trainings! thanks</div><!--end:1649699965594--><><!--begin:1649699991956--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649699991_co>:&nbsp;</b></span>Of course! Please let me know if you need anything else.</div><!--end:1649699991956--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Hi - I just purchased 6 online HAZWOPER refreshers for my company, and was hoping I could change the email on my order.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Julia Atwater!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJulia Atwater: Good!\r\nTiffany: What email do you want the information sent to?\r\nJulia Atwater: mailto:safety@intell-group.com\r\nJulia Atwater: My company&#39;s health and safety department is connected to the account that I need to use to assign the trainings to people, so if the receipt of the purchase is sent to that email, will it attach to that account now?\r\nJulia Atwater: Not sure if that question made sense lol\r\nTiffany: Well an automated email has already gone out which does work as a receipt which you can forward to the email just provided.  \r\nTiffany: Or I can update the email on the order only or on the order and your account.\r\nTiffany: Which would you like me to do?\r\nJulia Atwater: I need the order attached to the mailto:safety@intell-group.com account please\r\nTiffany: I have updated the email for the order \r\nTiffany: It looks like the email is already associated with an account under Erin O&#39;Connell&#39;s name\r\nJulia Atwater: Okay - so should i be able to assign these trainigns now?\r\nTiffany: You would have to finish setting up your online account as a group manager\r\nJulia Atwater: i don&#39;t see the &quot;add participants&quot; option \r\nJulia Atwater: ahh okay!\r\nJulia Atwater: i&#39;m currently logged into Erin&#39;s account\r\nTiffany: Yes create your own account which should link to the current Sales Order.  Then allowing you to assign the courses.  \r\nTiffany: Please do that now while we are chatting and then if needed I can assist further\r\nJulia Atwater: okay could you send me a link to create my own account?\r\nTiffany: On one of the auto mated emails you should have received after placing the order it should have a link to follow\r\nJulia Atwater: okay i got it and now i can assign trainings! thanks\r\nTiffany: Of course! Please let me know if you need anything else.\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('274338856HT', 1649700339, 1649700938, 1, 23, 17, 15, 0, 0, 0, 0, 2461, 0, 0, 0, 0, 'LAUREN GEBHARDT', 'LAURENG@USPOLY.COM', '71.183.76.31', '3534b6a784d5e57c0f7c9ca5f1da4e21', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-US POLYCHEMICAL-cus-Online Course-_-hazardous training-cus-', 'I took the test for labels and pictograms 3 x and it says I am still in progess I cant go to next catagorya', '<div class=\'ca\'><div class=\'info_box\'><i>I took the test for labels and pictograms 3 x and it says I am still in progess I cant go to next catagorya</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1649700341041--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649700340_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>LAUREN GEBHARDT</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1649700341041--><><!--begin:1649700455447--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649700455_co>:&nbsp;</b></span>One moment please while I a looking you up</div><!--end:1649700455447--><><!--begin:1649700587894--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649700587_co>:&nbsp;</b></span>Are you currently logged in and have the module/lesson open?  If so please use the exit module/lesson link in the upper right and exit the module.</div><!--end:1649700587894--><><!--begin:1649700764359--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649700764_co>:&nbsp;</b></span>I see a couple times on your account the training timed out due to inactivity once on 04/06/22 and once today.  This could have caused the error.  Another thing I see is two terminated by login&#39;s on your account which just means you did not exit the training using the appropriate exit module/lesson links and log out links which are located in the upper right hand corner usually.  Doing this can also cause errors.</div><!--end:1649700764359--><><!--begin:1649700849962--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649700849_co>:&nbsp;</b></span>I have gone ahead and passed you through the Label and Pictograms module/lesson so you should be able to access the next module/lesson now.  </div><!--end:1649700849962--><><!--begin:1649700906804--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649700906_co>:&nbsp;</b></span>You will still need to log an additional 27 minutes in the remaining modules before the final assessment is available to take.  </div><!--end:1649700906804--><><!--begin:1649700938977--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649700938_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1649700938977--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I took the test for labels and pictograms 3 x and it says I am still in progess I cant go to next catagorya\r\nTiffany has joined the chat.\r\nTiffany: Hi, LAUREN GEBHARDT!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: One moment please while I a looking you up\r\nTiffany: Are you currently logged in and have the module/lesson open?  If so please use the exit module/lesson link in the upper right and exit the module.\r\nTiffany: I see a couple times on your account the training timed out due to inactivity once on 04/06/22 and once today.  This could have caused the error.  Another thing I see is two terminated by login&#39;s on your account which just means you did not exit the training using the appropriate exit module/lesson links and log out links which are located in the upper right hand corner usually.  Doing this can also cause errors.\r\nTiffany: I have gone ahead and passed you through the Label and Pictograms module/lesson so you should be able to access the next module/lesson now.  \r\nTiffany: You will still need to log an additional 27 minutes in the remaining modules before the final assessment is available to take.  \r\nTiffany: Is there anything else I can assist you with?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('274339472J7', 1649700974, 1649701520, 2, 23, 37, 3, 0, 0, 5, 1, 5891, 0, 0, 0, 0, 'Oscar Melendez', 'travis.burkey@menziesaviation.com', '12.16.82.170', '7fa161c5dc97e566237bacbea5accfa0', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Menzies Aviation-cus-', 'Having Issues getting password reset for a new course hazwopper and hazshipper ?  The email address is registered to travis.burkey@menziesaviation.com', '<div class=\'ca\'><div class=\'info_box\'><i>Having Issues getting password reset for a new course hazwopper and hazshipper ?  The email address is registered to travis.burkey@menziesaviation.com</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1649700976227--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649700976_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Oscar Melendez</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1649700976227--><><!--begin:1649700996891--><div class=\'cv\'><span class=\'notranslate\'><b>Oscar Melendez<timestamp_1649700997_cv>:&nbsp;</b></span>Doing fine and yourself</div><!--end:1649700996891--><><!--begin:1649701041601--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649701041_co>:&nbsp;</b></span>I am good thank you</div><!--end:1649701041601--><><!--begin:1649701061084--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649701061_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1649701061084--><><!--begin:1649701099688--><div class=\'cv\'><span class=\'notranslate\'><b>Oscar Melendez<timestamp_1649701099_cv>:&nbsp;</b></span>thank you</div><!--end:1649701099688--><><!--begin:1649701115456--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649701115_co>:&nbsp;</b></span>Have you purchased the new training courses yet?</div><!--end:1649701115456--><><!--begin:1649701139225--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649701139_co>:&nbsp;</b></span>I do not see an account under your name or under Travis Burkey</div><!--end:1649701139225--><><!--begin:1649701184844--><div class=\'cv\'><span class=\'notranslate\'><b>Oscar Melendez<timestamp_1649701184_cv>:&nbsp;</b></span>this is all the information I have.</div><!--end:1649701184844--><><!--begin:1649701206176--><div class=\'cv\'><span class=\'notranslate\'><b>Oscar Melendez<timestamp_1649701206_cv>:&nbsp;</b></span>Travis,<br> <br>I have purchased both courses for Oscar to take. Please use this link to access the course materials. Please complete the set up ASAP! <a href=\'https://csregsonline.com/lms/login.aspx?ReturnUrl=%2flms%2fsignup%2freturnPurchase.aspx%3fcid%3decom%26oid%3d3954285674545&cid=ecom&oid=3954285674545\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com/lms/login.aspx?ReturnUrl=%2flms%2fsignup%2freturnPurchase.aspx%3fcid%3decom%26oid%3d3954285674545&cid=ecom&oid=3954285674545</a><br> <br>The email is yours, but you will need to go through the “Forgot Passwordâ€ to do the set up.<br> <br>Branden Salyer<br></div><!--end:1649701206176--><><!--begin:1649701256482--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649701256_co>:&nbsp;</b></span>Okay, so you Oscar should be completing the training?</div><!--end:1649701256482--><><!--begin:1649701260110--><div class=\'cv\'><span class=\'notranslate\'><b>Oscar Melendez<timestamp_1649701260_cv>:&nbsp;</b></span>The registered email address should be <a href=\'mailto:travis.burkey@menziesaviation.com\' target=\'_blank\' rel=\'noopener noreferrer\'>travis.burkey@menziesaviation.com</a></div><!--end:1649701260110--><><!--begin:1649701266861--><div class=\'cv\'><span class=\'notranslate\'><b>Oscar Melendez<timestamp_1649701266_cv>:&nbsp;</b></span>yes</div><!--end:1649701266861--><><!--begin:1649701283712--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649701283_co>:&nbsp;</b></span>What is your email address so I can fix the order I found</div><!--end:1649701283712--><><!--begin:1649701303981--><div class=\'cv\'><span class=\'notranslate\'><b>Oscar Melendez<timestamp_1649701304_cv>:&nbsp;</b></span><a href=\'mailto:oscar.melendez@menziesaviation.com\' target=\'_blank\' rel=\'noopener noreferrer\'>oscar.melendez@menziesaviation.com</a></div><!--end:1649701303981--><><!--begin:1649701334081--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649701334_co>:&nbsp;</b></span>I will send you a course invite in one moment then you can follow the link and set a password up for your own account</div><!--end:1649701334081--><><!--begin:1649701348445--><div class=\'cv\'><span class=\'notranslate\'><b>Oscar Melendez<timestamp_1649701348_cv>:&nbsp;</b></span>Cool, thank you</div><!--end:1649701348445--><><!--begin:1649701394154--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649701394_co>:&nbsp;</b></span>Just sent the email now</div><!--end:1649701394154--><><!--begin:1649701416765--><div class=\'cv\'><span class=\'notranslate\'><b>Oscar Melendez<timestamp_1649701416_cv>:&nbsp;</b></span>just got it</div><!--end:1649701416765--><><!--begin:1649701445857--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649701445_co>:&nbsp;</b></span>Once you have your account set in place I will add the second course into your account.</div><!--end:1649701445857--><><!--begin:1649701453216--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649701453_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1649701453216--><><!--begin:1649701490692--><div class=\'cv\'><span class=\'notranslate\'><b>Oscar Melendez<timestamp_1649701490_cv>:&nbsp;</b></span>That should be it</div><!--end:1649701490692--><><!--begin:1649701501930--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649701501_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1649701501930--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Having Issues getting password reset for a new course hazwopper and hazshipper ?  The email address is registered to travis.burkey@menziesaviation.com\r\nTiffany has joined the chat.\r\nTiffany: Hi, Oscar Melendez!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nOscar Melendez: Doing fine and yourself\r\nTiffany: I am good thank you\r\nTiffany: One moment please while I look you up\r\nOscar Melendez: thank you\r\nTiffany: Have you purchased the new training courses yet?\r\nTiffany: I do not see an account under your name or under Travis Burkey\r\nOscar Melendez: this is all the information I have.\r\nOscar Melendez: Travis, I have purchased both courses for Oscar to take. Please use this link to access the course materials. Please complete the set up ASAP! https://csregsonline.com/lms/login.aspx?ReturnUrl=%2flms%2fsignup%2freturnPurchase.aspx%3fcid%3decom%26oid%3d3954285674545&cid=ecom&oid=3954285674545 The email is yours, but you will need to go through the “Forgot Passwordâ€ to do the set up. Branden Salyer\r\nTiffany: Okay, so you Oscar should be completing the training?\r\nOscar Melendez: The registered email address should be mailto:travis.burkey@menziesaviation.com\r\nOscar Melendez: yes\r\nTiffany: What is your email address so I can fix the order I found\r\nOscar Melendez: mailto:oscar.melendez@menziesaviation.com\r\nTiffany: I will send you a course invite in one moment then you can follow the link and set a password up for your own account\r\nOscar Melendez: Cool, thank you\r\nTiffany: Just sent the email now\r\nOscar Melendez: just got it\r\nTiffany: Once you have your account set in place I will add the second course into your account.\r\nTiffany: Is there anything else I can assist you with today?\r\nOscar Melendez: That should be it\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('274410356Y8', 1649771844, 1649773183, 2, 23, 23, 3, 0, 0, 0, 0, 5398, 0, 0, 0, 0, 'Gio Supnet', 'supnetgio@fhda.edu', '153.18.173.32', '0acc8cdf10ab2959515a058cc308bd7d', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Foothill-De Anza Community College District-cus-', 'Hi. We purchased the DOT Hazmat Transportation Complete Certification online for one of our staff. Does she (staff) need to do anything else?', '<div class=\'ca\'><div class=\'info_box\'><i>Hi. We purchased the DOT Hazmat Transportation Complete Certification online for one of our staff. Does she (staff) need to do anything else?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1649771848863--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649771848_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Gio Supnet</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1649771848863--><><!--begin:1649771862162--><div class=\'cv\'><span class=\'notranslate\'><b>Gio Supnet<timestamp_1649771861_cv>:&nbsp;</b></span>I&#39;m good. Thank you.</div><!--end:1649771862162--><><!--begin:1649771892089--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649771892_co>:&nbsp;</b></span>What is the staff members name, so I can look her up please?</div><!--end:1649771892089--><><!--begin:1649771904147--><div class=\'cv\'><span class=\'notranslate\'><b>Gio Supnet<timestamp_1649771903_cv>:&nbsp;</b></span>Jeanette Garcia</div><!--end:1649771904147--><><!--begin:1649771970515--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649771970_co>:&nbsp;</b></span>I do not see her in our system.  Has she started the training yet? Do you have an order number?</div><!--end:1649771970515--><><!--begin:1649772029463--><div class=\'cv\'><span class=\'notranslate\'><b>Gio Supnet<timestamp_1649772029_cv>:&nbsp;</b></span>Not yet. We purchased the training on 5/2 in San jose. The order # 16847.</div><!--end:1649772029463--><><!--begin:1649772231152--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649772231_co>:&nbsp;</b></span>I see her now.  Once we have the class status update we will send that information out.  Jeannette will need to complete the function specific training portion in house once and document that. Function specific training is basically on the job training in the different areas and functions she will need her DOT certification.  </div><!--end:1649772231152--><><!--begin:1649772315829--><div class=\'cv\'><span class=\'notranslate\'><b>Gio Supnet<timestamp_1649772315_cv>:&nbsp;</b></span>Will she receive those information/ instructions directly?</div><!--end:1649772315829--><><!--begin:1649772419753--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649772419_co>:&nbsp;</b></span>We cannot provide instructions/directions  regarding this portion as all jobs/companies and employees have different tasks and functions specific to that company.  </div><!--end:1649772419753--><><!--begin:1649772628020--><div class=\'cv\'><span class=\'notranslate\'><b>Gio Supnet<timestamp_1649772627_cv>:&nbsp;</b></span>What I meant is instruction/information regarding the training ie what to do, what to bring, location, etc...</div><!--end:1649772628020--><><!--begin:1649772735288--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649772735_co>:&nbsp;</b></span>She should have received the initial email the day the order was placed and we will send another email out once the class status has been updated.  The email will have the start time date and location.  We break for lunch so she can either bring lunch or plan to go to a near by location.  The only thing she needs to bring is a picture ID.    </div><!--end:1649772735288--><><!--begin:1649772834493--><div class=\'cv\'><span class=\'notranslate\'><b>Gio Supnet<timestamp_1649772834_cv>:&nbsp;</b></span>I asked her yesterday and she said she didn&#39;t receive any email or confirmation about the training. </div><!--end:1649772834493--><><!--begin:1649772895127--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649772895_co>:&nbsp;</b></span>We sent it to: <a href=\'mailto:garciajeannette@fhda.edu\' target=\'_blank\' rel=\'noopener noreferrer\'>garciajeannette@fhda.edu</a> and cc:ed <a href=\'mailto:nelsontodd@fhda.edu\' target=\'_blank\' rel=\'noopener noreferrer\'>nelsontodd@fhda.edu</a></div><!--end:1649772895127--><><!--begin:1649772966695--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649772966_co>:&nbsp;</b></span>I will resend now and cc you on the email</div><!--end:1649772966695--><><!--begin:1649773013148--><div class=\'cv\'><span class=\'notranslate\'><b>Gio Supnet<timestamp_1649773012_cv>:&nbsp;</b></span>I just got it. Thank you.</div><!--end:1649773013148--><><!--begin:1649773028146--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649773028_co>:&nbsp;</b></span>Of course!</div><!--end:1649773028146--><><!--begin:1649773038662--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649773038_co>:&nbsp;</b></span>Is there anything else I can assist you with? </div><!--end:1649773038662--><><!--begin:1649773061114--><div class=\'cv\'><span class=\'notranslate\'><b>Gio Supnet<timestamp_1649773060_cv>:&nbsp;</b></span>That&#39;s it. Thanks again.</div><!--end:1649773061114--><><!--begin:1649773087406--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649773087_co>:&nbsp;</b></span>My pleasure! Have a wonderful day!</div><!--end:1649773087406--><><!--begin:1649773135464--><div class=\'cv\'><span class=\'notranslate\'><b>Gio Supnet<timestamp_1649773135_cv>:&nbsp;</b></span>You too.</div><!--end:1649773135464--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hi. We purchased the DOT Hazmat Transportation Complete Certification online for one of our staff. Does she (staff) need to do anything else?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Gio Supnet!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nGio Supnet: I&#39;m good. Thank you.\r\nTiffany: What is the staff members name, so I can look her up please?\r\nGio Supnet: Jeanette Garcia\r\nTiffany: I do not see her in our system.  Has she started the training yet? Do you have an order number?\r\nGio Supnet: Not yet. We purchased the training on 5/2 in San jose. The order # 16847.\r\nTiffany: I see her now.  Once we have the class status update we will send that information out.  Jeannette will need to complete the function specific training portion in house once and document that. Function specific training is basically on the job training in the different areas and functions she will need her DOT certification.  \r\nGio Supnet: Will she receive those information/ instructions directly?\r\nTiffany: We cannot provide instructions/directions  regarding this portion as all jobs/companies and employees have different tasks and functions specific to that company.  \r\nGio Supnet: What I meant is instruction/information regarding the training ie what to do, what to bring, location, etc...\r\nTiffany: She should have received the initial email the day the order was placed and we will send another email out once the class status has been updated.  The email will have the start time date and location.  We break for lunch so she can either bring lunch or plan to go to a near by location.  The only thing she needs to bring is a picture ID.    \r\nGio Supnet: I asked her yesterday and she said she didn&#39;t receive any email or confirmation about the training. \r\nTiffany: We sent it to: mailto:garciajeannette@fhda.edu and cc:ed mailto:nelsontodd@fhda.edu\r\nTiffany: I will resend now and cc you on the email\r\nGio Supnet: I just got it. Thank you.\r\nTiffany: Of course!\r\nTiffany: Is there anything else I can assist you with? \r\nGio Supnet: That&#39;s it. Thanks again.\r\nTiffany: My pleasure! Have a wonderful day!\r\nGio Supnet: You too.\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('27442646749', 1649787939, 1649788535, 1, 23, 7, 5, 0, 0, 5, 0, 2645, 0, 0, 0, 0, 'lauren munari', 'lmunari@langan.com', '69.74.18.53', 'f83730763b78afe7b5acf4e43e97c9d0', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Langan-cus-Online Course-_-OSHA 40 Hour HAZWOPER-cus-', 'Hi, My OSHA appears to be frozen on an incorrect question, on the ionizing radiation module. it iwll not let me move past the question, nor re try the module assessment. ', '<div class=\'ca\'><div class=\'info_box\'><i>Hi, My OSHA appears to be frozen on an incorrect question, on the ionizing radiation module. it iwll not let me move past the question, nor re try the module assessment. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1649787942319--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649787942_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>lauren munari</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1649787942319--><><!--begin:1649787970779--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649787970_co>:&nbsp;</b></span>one moment while I look you up please</div><!--end:1649787970779--><><!--begin:1649788074146--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649788074_co>:&nbsp;</b></span>Reasons this error may have occurred are:<br>Allowing the training to time out due to inactivity of 10 minutes or more<br>Improperly exiting the training course<br>Using an unsupported browser<br>To ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.<br>Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.<br>If you are not active, log out of the course. <br>To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  </div><!--end:1649788074146--><><!--begin:1649788143962--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649788143_co>:&nbsp;</b></span>I have passed you through the current modules lesson.  You can now proceed forward.<br></div><!--end:1649788143962--><><!--begin:1649788303131--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649788303_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1649788303131--><><!--begin:1649788534451--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649788534_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1649788534451--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hi, My OSHA appears to be frozen on an incorrect question, on the ionizing radiation module. it iwll not let me move past the question, nor re try the module assessment. \r\nTiffany has joined the chat.\r\nTiffany: Hi, lauren munari!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: one moment while I look you up please\r\nTiffany: Reasons this error may have occurred are:Allowing the training to time out due to inactivity of 10 minutes or moreImproperly exiting the training courseUsing an unsupported browserTo ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.If you are not active, log out of the course. To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  \r\nTiffany: I have passed you through the current modules lesson.  You can now proceed forward.\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('274501742ZK', 1649863233, 1649863489, 2, 23, 26, 5, 0, 0, 0, 0, 2791, 0, 0, 0, 0, 'Jake', 'jlarimore@tishazmat.com', '50.253.105.145', '844e28ea0a0e45f6dc840f824f548358', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-TIS-cus-', 'Hi, I needed a copy of one of our new employee\'s 40-Hour cert.  His name is Brandon Norman.  He took the 40-Hour course March 15-18 in Dallas.  Any help would be appreciated.  Thanks!\r\n\r\nJake', '<div class=\'ca\'><div class=\'info_box\'><i>Hi, I needed a copy of one of our new employee\'s 40-Hour cert.  His name is Brandon Norman.  He took the 40-Hour course March 15-18 in Dallas.  Any help would be appreciated.  Thanks!\r\n\r\nJake</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1649863235802--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649863235_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jake</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1649863235802--><><!--begin:1649863247998--><div class=\'cv\'><span class=\'notranslate\'><b>Jake<timestamp_1649863248_cv>:&nbsp;</b></span>Not bad, how about you?</div><!--end:1649863247998--><><!--begin:1649863259824--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649863259_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1649863259824--><><!--begin:1649863341021--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649863340_co>:&nbsp;</b></span>I show Brandon did receive the certificate at the completion of class last month.  </div><!--end:1649863341021--><><!--begin:1649863414675--><div class=\'cv\'><span class=\'notranslate\'><b>Jake<timestamp_1649863414_cv>:&nbsp;</b></span>Ok, he said he is unable to find it at the moment.  Is there any way I could obtain a copy?</div><!--end:1649863414675--><><!--begin:1649863416652--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649863416_co>:&nbsp;</b></span>There is a $10.00 per certificate fee for all replacements. </div><!--end:1649863416652--><><!--begin:1649863450558--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649863450_co>:&nbsp;</b></span>To order a replacement certificate please follow the link: <a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a></div><!--end:1649863450558--><><!--begin:1649863456911--><div class=\'cv\'><span class=\'notranslate\'><b>Jake<timestamp_1649863457_cv>:&nbsp;</b></span>Ok, I&#39;ll give him a day to find it, and then we&#39;ll check back with you guys then.  Thank you!</div><!--end:1649863456911--><><!--begin:1649863474511--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649863474_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1649863474511--><><!--begin:1649863485699--><div class=\'cv\'><span class=\'notranslate\'><b>Jake<timestamp_1649863485_cv>:&nbsp;</b></span>Nope, that will do it.</div><!--end:1649863485699--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hi, I needed a copy of one of our new employee\'s 40-Hour cert.  His name is Brandon Norman.  He took the 40-Hour course March 15-18 in Dallas.  Any help would be appreciated.  Thanks!\r\n\r\nJake\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jake!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJake: Not bad, how about you?\r\nTiffany: I am good thank you!\r\nTiffany: I show Brandon did receive the certificate at the completion of class last month.  \r\nJake: Ok, he said he is unable to find it at the moment.  Is there any way I could obtain a copy?\r\nTiffany: There is a $10.00 per certificate fee for all replacements. \r\nTiffany: To order a replacement certificate please follow the link: https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\r\nJake: Ok, I&#39;ll give him a day to find it, and then we&#39;ll check back with you guys then.  Thank you!\r\nTiffany: Is there anything else I can assist you with today?\r\nJake: Nope, that will do it.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('2745065848Y', 1649868091, 1649868555, 2, 23, 42, 4, 0, 0, 5, 0, 2314, 0, 0, 0, 0, 'Brian Bengies', 'bengies6996@gmail.com', '12.22.248.98', 'a2f56374825c81eb6b79b75145ea99fe', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Tnemec-cus-', 'Good Afternoon,\r\n\r\nDo you know how long it takes for my certificate to be sent over. I took the 8 Hour HAZWOPHER refresher course on 4-11-2022. Thanks and have a good day.', '<div class=\'ca\'><div class=\'info_box\'><i>Good Afternoon,\r\n\r\nDo you know how long it takes for my certificate to be sent over. I took the 8 Hour HAZWOPHER refresher course on 4-11-2022. Thanks and have a good day.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1649868094811--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649868094_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Brian Bengies</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1649868094811--><><!--begin:1649868125454--><div class=\'cv\'><span class=\'notranslate\'><b>Brian Bengies<timestamp_1649868110_cv>:&nbsp;</b></span>I am good.. how about you?</div><!--end:1649868125454--><><!--begin:1649868163754--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649868163_co>:&nbsp;</b></span>I am doing good thank you</div><!--end:1649868163754--><><!--begin:1649868222701--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649868222_co>:&nbsp;</b></span>We will be sending the certificate via US Mail to the company address within a couple days.  Then however long US Mail takes it to be delivered usually we say within 7-10 business days.   </div><!--end:1649868222701--><><!--begin:1649868261130--><div class=\'cv\'><span class=\'notranslate\'><b>Brian Bengies<timestamp_1649868245_cv>:&nbsp;</b></span>Ok thank you for your time.. <span class=\'emoji_chat\'>&#128578;</span></div><!--end:1649868261130--><><!--begin:1649868263625--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649868263_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1649868263625--><><!--begin:1649868456603--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649868456_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1649868456603--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Good Afternoon,\r\n\r\nDo you know how long it takes for my certificate to be sent over. I took the 8 Hour HAZWOPHER refresher course on 4-11-2022. Thanks and have a good day.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Brian Bengies!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBrian Bengies: I am good.. how about you?\r\nTiffany: I am doing good thank you\r\nTiffany: We will be sending the certificate via US Mail to the company address within a couple days.  Then however long US Mail takes it to be delivered usually we say within 7-10 business days.   \r\nBrian Bengies: Ok thank you for your time.. &#128578;\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('27450911995', 1649870599, 1649870962, 1, 23, 15, 11, 0, 0, 0, 0, 3710, 0, 0, 0, 0, 'Samuel Durham', 'sam.durham@stantec.com', '108.231.238.33', '5df2ad7f50825bf1bb4d5bab85b2adc9', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Stantec-cus-Online Course-_-Hazwoper-cus-', 'I am on the introduction to confined spaces portion and it is stuck on one of the assessment questions I was reviewing. I\'ve tried logging out but it keeps returning to the same question ang will not let me continue.', '<div class=\'ca\'><div class=\'info_box\'><i>I am on the introduction to confined spaces portion and it is stuck on one of the assessment questions I was reviewing. I\'ve tried logging out but it keeps returning to the same question ang will not let me continue.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1649870602685--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649870602_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Samuel Durham</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1649870602685--><><!--begin:1649870621933--><div class=\'cv\'><span class=\'notranslate\'><b>Samuel Durham<timestamp_1649870622_cv>:&nbsp;</b></span>Im doing good. You?</div><!--end:1649870621933--><><!--begin:1649870629179--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649870629_co>:&nbsp;</b></span>I am good thank you.</div><!--end:1649870629179--><><!--begin:1649870635661--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649870635_co>:&nbsp;</b></span>Please give me one moment to look you up.</div><!--end:1649870635661--><><!--begin:1649870748642--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649870748_co>:&nbsp;</b></span>Reasons this error may have occurred are:<br>Allowing the training to time out due to inactivity of 10 minutes or more<br>Improperly exiting the training course<br>Using an unsupported browser</div><!--end:1649870748642--><><!--begin:1649870762526--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649870762_co>:&nbsp;</b></span>To ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.<br>Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.<br>If you are not active, log out of the course. <br>To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.</div><!--end:1649870762526--><><!--begin:1649870813982--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649870813_co>:&nbsp;</b></span>I have passed you through the current modules lesson.  You can now proceed forward.<br></div><!--end:1649870813982--><><!--begin:1649870826597--><div class=\'cv\'><span class=\'notranslate\'><b>Samuel Durham<timestamp_1649870826_cv>:&nbsp;</b></span>Thanks!</div><!--end:1649870826597--><><!--begin:1649870843295--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649870843_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1649870843295--><><!--begin:1649870885937--><div class=\'cv\'><span class=\'notranslate\'><b>Samuel Durham<timestamp_1649870886_cv>:&nbsp;</b></span>That is it. Thanks a bunch!</div><!--end:1649870885937--><><!--begin:1649870914518--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649870914_co>:&nbsp;</b></span>My pleasure!</div><!--end:1649870914518--><><!--begin:1649870918364--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649870918_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1649870918364--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am on the introduction to confined spaces portion and it is stuck on one of the assessment questions I was reviewing. I\'ve tried logging out but it keeps returning to the same question ang will not let me continue.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Samuel Durham!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSamuel Durham: Im doing good. You?\r\nTiffany: I am good thank you.\r\nTiffany: Please give me one moment to look you up.\r\nTiffany: Reasons this error may have occurred are:Allowing the training to time out due to inactivity of 10 minutes or moreImproperly exiting the training courseUsing an unsupported browser\r\nTiffany: To ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.If you are not active, log out of the course. To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.\r\nTiffany: I have passed you through the current modules lesson.  You can now proceed forward.\r\nSamuel Durham: Thanks!\r\nTiffany: Is there anything else I can assist you with today?\r\nSamuel Durham: That is it. Thanks a bunch!\r\nTiffany: My pleasure!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('274601924GB', 1649963412, 1649963572, 2, 23, 23, 3, 0, 0, 5, 0, 3028, 0, 0, 0, 0, 'Michael Wise', 'talisman.26@gmail.com', '162.43.198.100', '3848101eb77ee28d817c2ed167f9512d', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Weston Solutions, Inc.-cus-', 'I seem to have lost my invoice for my training.  Do you have a copy of it?  8-Hour OSHA HAZWOPER Annual Refresher - Online Training-order number-16697', '<div class=\'ca\'><div class=\'info_box\'><i>I seem to have lost my invoice for my training.  Do you have a copy of it?  8-Hour OSHA HAZWOPER Annual Refresher - Online Training-order number-16697</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1649963417263--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649963417_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Michael Wise</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1649963417263--><><!--begin:1649963425412--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Wise<timestamp_1649963425_cv>:&nbsp;</b></span>I&#39;m great thanks!!</div><!--end:1649963425412--><><!--begin:1649963452414--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649963452_co>:&nbsp;</b></span>I can email you another receipt for this purchase</div><!--end:1649963452414--><><!--begin:1649963466633--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Wise<timestamp_1649963466_cv>:&nbsp;</b></span>wonderful, shall I wait?</div><!--end:1649963466633--><><!--begin:1649963503458--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649963503_co>:&nbsp;</b></span>Just sent!</div><!--end:1649963503458--><><!--begin:1649963512983--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649963512_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1649963512983--><><!--begin:1649963530652--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Wise<timestamp_1649963530_cv>:&nbsp;</b></span>as long as I get that invoice, no ma&#39;am!!</div><!--end:1649963530652--><><!--begin:1649963536176--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Wise<timestamp_1649963536_cv>:&nbsp;</b></span>you&#39;ve been great, thank you!!!</div><!--end:1649963536176--><><!--begin:1649963544735--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649963544_co>:&nbsp;</b></span>My pleasure!</div><!--end:1649963544735--><><!--begin:1649963546538--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Wise<timestamp_1649963546_cv>:&nbsp;</b></span>HA!!  Got it...</div><!--end:1649963546538--><><!--begin:1649963550189--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Wise<timestamp_1649963550_cv>:&nbsp;</b></span>thanks a bunch!!</div><!--end:1649963550189--><><!--begin:1649963559584--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649963559_co>:&nbsp;</b></span>Have a wonderful day!!</div><!--end:1649963559584--><><!--begin:1649963566006--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1649963565_co>:&nbsp;</b></span>and you are most welcom!!</div><!--end:1649963566006--><><!--begin:1649963570584--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Wise<timestamp_1649963570_cv>:&nbsp;</b></span>you too :)</div><!--end:1649963570584--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I seem to have lost my invoice for my training.  Do you have a copy of it?  8-Hour OSHA HAZWOPER Annual Refresher - Online Training-order number-16697\r\nTiffany has joined the chat.\r\nTiffany: Hi, Michael Wise!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMichael Wise: I&#39;m great thanks!!\r\nTiffany: I can email you another receipt for this purchase\r\nMichael Wise: wonderful, shall I wait?\r\nTiffany: Just sent!\r\nTiffany: Is there anything else I can assist you with today?\r\nMichael Wise: as long as I get that invoice, no ma&#39;am!!\r\nMichael Wise: you&#39;ve been great, thank you!!!\r\nTiffany: My pleasure!\r\nMichael Wise: HA!!  Got it...\r\nMichael Wise: thanks a bunch!!\r\nTiffany: Have a wonderful day!!\r\nTiffany: and you are most welcom!!\r\nMichael Wise: you too :)\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('2746032295K', 1649964693, 1649964734, 2, 19, 0, 0, 0, 18, 0, 1, 145, 0, 0, 0, 0, 'Aaron', 'CustomerService@csregs.com', '50.222.123.98', 'op2op', '', 'Operator to Operator Chat Request', '<div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Tracy has joined the chat.\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('274603286Z3', 1649964750, 1649964802, 2, 19, 0, 0, 0, 18, 0, 1, 145, 0, 0, 0, 0, 'Aaron', 'CustomerService@csregs.com', '50.222.123.98', 'op2op', '', 'Operator to Operator Chat Request', '<div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Tracy has joined the chat.\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('2746718408J', 1650033334, 1650033573, 2, 23, 29, 9, 0, 0, 0, 0, 3144, 0, 0, 0, 0, 'JANICE GRIFFIN', 'JGRIFFIN@HISCOINC.COM', '149.20.205.26', '5605e2e0e485f710772fb48640cf1380', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-HISCO-cus-', 'I NEED TO SEE IF I CAN GET A INVITATION RESENT ON A PURCHASED DOT ONLINE TRAINING CLASS', '<div class=\'ca\'><div class=\'info_box\'><i>I NEED TO SEE IF I CAN GET A INVITATION RESENT ON A PURCHASED DOT ONLINE TRAINING CLASS</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1650033335874--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650033335_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>JANICE GRIFFIN</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1650033335874--><><!--begin:1650033343578--><div class=\'cv\'><span class=\'notranslate\'><b>JANICE GRIFFIN<timestamp_1650033343_cv>:&nbsp;</b></span>GOOD... HOW ARE YOU</div><!--end:1650033343578--><><!--begin:1650033350934--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650033350_co>:&nbsp;</b></span>I am good thank you</div><!--end:1650033350934--><><!--begin:1650033358415--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650033358_co>:&nbsp;</b></span>Do you have an order number I can look up please</div><!--end:1650033358415--><><!--begin:1650033365282--><div class=\'cv\'><span class=\'notranslate\'><b>JANICE GRIFFIN<timestamp_1650033365_cv>:&nbsp;</b></span>I PLACED AN ORDER 16513 ON 3-14-22</div><!--end:1650033365282--><><!--begin:1650033382098--><div class=\'cv\'><span class=\'notranslate\'><b>JANICE GRIFFIN<timestamp_1650033382_cv>:&nbsp;</b></span>THE USER I ASSIGNED FAILED TO ACCEPT THE INVITE IN 30 DAYS</div><!--end:1650033382098--><><!--begin:1650033402824--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650033402_co>:&nbsp;</b></span>Should I resend the invite to <a href=\'mailto:JTODD@HISCOINC.COM\' target=\'_blank\' rel=\'noopener noreferrer\'>JTODD@HISCOINC.COM</a> ?</div><!--end:1650033402824--><><!--begin:1650033415370--><div class=\'cv\'><span class=\'notranslate\'><b>JANICE GRIFFIN<timestamp_1650033415_cv>:&nbsp;</b></span>YES PLEASE DO</div><!--end:1650033415370--><><!--begin:1650033426011--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650033426_co>:&nbsp;</b></span>Just sent :)</div><!--end:1650033426011--><><!--begin:1650033437935--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650033437_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1650033437935--><><!--begin:1650033439710--><div class=\'cv\'><span class=\'notranslate\'><b>JANICE GRIFFIN<timestamp_1650033439_cv>:&nbsp;</b></span>THANK YOU SO MUCH.  I APPRECIATE YOUR HELP</div><!--end:1650033439710--><><!--begin:1650033449399--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650033449_co>:&nbsp;</b></span>My pleasure!!</div><!--end:1650033449399--><><!--begin:1650033450228--><div class=\'cv\'><span class=\'notranslate\'><b>JANICE GRIFFIN<timestamp_1650033450_cv>:&nbsp;</b></span>I dont think so.  </div><!--end:1650033450228--><><!--begin:1650033473274--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650033473_co>:&nbsp;</b></span>Have a wonderful rest of your day and weekend!</div><!--end:1650033473274--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I NEED TO SEE IF I CAN GET A INVITATION RESENT ON A PURCHASED DOT ONLINE TRAINING CLASS\r\nTiffany has joined the chat.\r\nTiffany: Hi, JANICE GRIFFIN!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJANICE GRIFFIN: GOOD... HOW ARE YOU\r\nTiffany: I am good thank you\r\nTiffany: Do you have an order number I can look up please\r\nJANICE GRIFFIN: I PLACED AN ORDER 16513 ON 3-14-22\r\nJANICE GRIFFIN: THE USER I ASSIGNED FAILED TO ACCEPT THE INVITE IN 30 DAYS\r\nTiffany: Should I resend the invite to mailto:JTODD@HISCOINC.COM ?\r\nJANICE GRIFFIN: YES PLEASE DO\r\nTiffany: Just sent :)\r\nTiffany: Is there anything else I can assist you with today?\r\nJANICE GRIFFIN: THANK YOU SO MUCH.  I APPRECIATE YOUR HELP\r\nTiffany: My pleasure!!\r\nJANICE GRIFFIN: I dont think so.  \r\nTiffany: Have a wonderful rest of your day and weekend!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('274679947ZZ', 1650041423, 1650041692, 1, 23, 11, 6, 0, 0, 5, 0, 2527, 0, 0, 0, 0, 'Gerardo Hernandez', 'Gerardo.Hernandez@WestonSolutions.com', '162.43.198.100', 'c61f3e06114bddf81c57b06152036b30', 'Question Type:-_-Computer/Network Issues-cus-Company-_-Weston Solutions -cus-Online Course-_-Hazwoper 40Hr-cus-', 'The module froze it won\'t let me move forward in the module. ', '<div class=\'ca\'><div class=\'info_box\'><i>The module froze it won\'t let me move forward in the module. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1650041424753--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650041424_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Gerardo Hernandez</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1650041424753--><><!--begin:1650041445979--><div class=\'cv\'><span class=\'notranslate\'><b>Gerardo Hernandez<timestamp_1650041446_cv>:&nbsp;</b></span>Pretty good and yourself </div><!--end:1650041445979--><><!--begin:1650041468005--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650041467_co>:&nbsp;</b></span>I am good thank you</div><!--end:1650041468005--><><!--begin:1650041584082--><div class=\'cv\'><span class=\'notranslate\'><b>Gerardo Hernandez<timestamp_1650041584_cv>:&nbsp;</b></span>I&#39;m stuck in one of the modules it seems like it froze because after I was done answering the pre-assessment check it didn&#39;t let me advance in the course. </div><!--end:1650041584082--><><!--begin:1650041618289--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650041618_co>:&nbsp;</b></span>Reasons this error may have occurred are:<br>Allowing the training to time out due to inactivity of 10 minutes or more<br>Improperly exiting the training course<br>Using an unsupported browser<br><br>To ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.<br>Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.<br>If you are not active, log out of the course. <br>To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  </div><!--end:1650041618289--><><!--begin:1650041662965--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650041663_co>:&nbsp;</b></span>I have passed you through the current modules lesson.  You can now proceed forward.</div><!--end:1650041662965--><><!--begin:1650041680750--><div class=\'cv\'><span class=\'notranslate\'><b>Gerardo Hernandez<timestamp_1650041680_cv>:&nbsp;</b></span>Thank you, Tiffany!</div><!--end:1650041680750--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'The module froze it won\'t let me move forward in the module. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Gerardo Hernandez!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nGerardo Hernandez: Pretty good and yourself \r\nTiffany: I am good thank you\r\nGerardo Hernandez: I&#39;m stuck in one of the modules it seems like it froze because after I was done answering the pre-assessment check it didn&#39;t let me advance in the course. \r\nTiffany: Reasons this error may have occurred are:Allowing the training to time out due to inactivity of 10 minutes or moreImproperly exiting the training courseUsing an unsupported browserTo ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.If you are not active, log out of the course. To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  \r\nTiffany: I have passed you through the current modules lesson.  You can now proceed forward.\r\nGerardo Hernandez: Thank you, Tiffany!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('274933294MX', 1650294773, 1650296076, 2, 19, 14, 9, 0, 0, 0, 0, 3455, 0, 0, 0, 0, 'avani', 'avani.pate@erm.com', '208.104.177.33', 'a54583f98863fe5cc7148ed1a52d3ff2', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-ERM-cus-', 'Signing-up an employee for hybrid training; however, there is no information on when/where the in-person training is. ', '<div class=\'ca\'><div class=\'info_box\'><i>Signing-up an employee for hybrid training; however, there is no information on when/where the in-person training is. </i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1650294816926--><div class=\'cv\'><span class=\'notranslate\'><b>avani<timestamp_1650294817_cv>:&nbsp;</b></span>hello- i need to sing-up an employee for 40-hr osha hazwoper.  I need information about when and where the in-person portion is</div><!--end:1650294816926--><><!--begin:1650294847434--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1650294847_co>:&nbsp;</b></span>I would be happy to email you all of the information on registering for the hands on class.  I just need an email address.</div><!--end:1650294847434--><><!--begin:1650294878202--><div class=\'cv\'><span class=\'notranslate\'><b>avani<timestamp_1650294878_cv>:&nbsp;</b></span>for myself?  <a href=\'mailto:avani.patel@erm.com\' target=\'_blank\' rel=\'noopener noreferrer\'>avani.patel@erm.com</a></div><!--end:1650294878202--><><!--begin:1650294957771--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1650294957_co>:&nbsp;</b></span>Yes,  I will have it in your inbox in about 5 minutes.  Let me know if you have any questions once you have received the infirmation.  Have a great day!!</div><!--end:1650294957771--><><!--begin:1650295267833--><div class=\'cv\'><span class=\'notranslate\'><b>avani<timestamp_1650295267_cv>:&nbsp;</b></span>Ok-  i see the in-person one for the refresher.. is that the same as the the initial 40-hour hybrid?</div><!--end:1650295267833--><><!--begin:1650295304777--><div class=\'cv\'><span class=\'notranslate\'><b>avani<timestamp_1650295304_cv>:&nbsp;</b></span>also- that is 170 fee, but is that separate from the 40-hour hybrid charge?</div><!--end:1650295304777--><><!--begin:1650295332922--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1650295332_co>:&nbsp;</b></span>We hold both classes on the same days so you can use this as a resource for the schedule.</div><!--end:1650295332922--><><!--begin:1650295361858--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1650295361_co>:&nbsp;</b></span>As the email says do not register for the class on the website</div><!--end:1650295361858--><><!--begin:1650295427326--><div class=\'cv\'><span class=\'notranslate\'><b>avani<timestamp_1650295427_cv>:&nbsp;</b></span>ok, a spot is guranteeed ?</div><!--end:1650295427326--><><!--begin:1650295472922--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1650295472_co>:&nbsp;</b></span>None of the classes are guaranteed until the week of the class</div><!--end:1650295472922--><><!--begin:1650295482364--><div class=\'cv\'><span class=\'notranslate\'><b>avani<timestamp_1650295482_cv>:&nbsp;</b></span>ok</div><!--end:1650295482364--><><!--begin:1650295519886--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1650295519_co>:&nbsp;</b></span>Is there anything else I can do for you?</div><!--end:1650295519886--><><!--begin:1650295531074--><div class=\'cv\'><span class=\'notranslate\'><b>avani<timestamp_1650295531_cv>:&nbsp;</b></span>no- thank you</div><!--end:1650295531074--><><!--begin:1650296075941--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1650296076_co>:&nbsp;</b></span><span class=\'emoji_chat\'>&#128578;</span></div><!--end:1650296075941--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Signing-up an employee for hybrid training; however, there is no information on when/where the in-person training is. \r\nTracy has joined the chat.\r\navani: hello- i need to sing-up an employee for 40-hr osha hazwoper.  I need information about when and where the in-person portion is\r\nTracy: I would be happy to email you all of the information on registering for the hands on class.  I just need an email address.\r\navani: for myself?  mailto:avani.patel@erm.com\r\nTracy: Yes,  I will have it in your inbox in about 5 minutes.  Let me know if you have any questions once you have received the infirmation.  Have a great day!!\r\navani: Ok-  i see the in-person one for the refresher.. is that the same as the the initial 40-hour hybrid?\r\navani: also- that is 170 fee, but is that separate from the 40-hour hybrid charge?\r\nTracy: We hold both classes on the same days so you can use this as a resource for the schedule.\r\nTracy: As the email says do not register for the class on the website\r\navani: ok, a spot is guranteeed ?\r\nTracy: None of the classes are guaranteed until the week of the class\r\navani: ok\r\nTracy: Is there anything else I can do for you?\r\navani: no- thank you\r\nTracy: &#128578;\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('2749458787V', 1650307354, 1650307472, 2, 23, 8, 4, 0, 0, 5, 0, 2767, 0, 0, 0, 0, 'Kat Nunez', 'kathryn.nunez@arcadis.com', '98.109.25.199', '1335b31687a73c1283ff787fd09b0011', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Arcadis-cus-', 'Hello, I have a hands-on training voucher for the OSHA 40 Hour HAZWOPER and am looking to schedule the hands-on training portion in the Central NJ (Somerset) location for 4/22/2022.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I have a hands-on training voucher for the OSHA 40 Hour HAZWOPER and am looking to schedule the hands-on training portion in the Central NJ (Somerset) location for 4/22/2022.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1650307357705--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650307357_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kat Nunez</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1650307357705--><><!--begin:1650307368631--><div class=\'cv\'><span class=\'notranslate\'><b>Kat Nunez<timestamp_1650307369_cv>:&nbsp;</b></span>Great, thank you</div><!--end:1650307368631--><><!--begin:1650307386943--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650307386_co>:&nbsp;</b></span>I will get you on the list now.</div><!--end:1650307386943--><><!--begin:1650307396980--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650307396_co>:&nbsp;</b></span>We will send you the class details and information tomorrow</div><!--end:1650307396980--><><!--begin:1650307408982--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650307408_co>:&nbsp;</b></span>Please be aware of the cancellation/reschedule policy for the hands-on classes before registering.  Please see below:<br> <br>If you do not attend the class you are scheduled for, the following policies and fees will apply:<br>1. All students will be charged a $75.00 administrative fee for rescheduling. <br>2. Space in future classes cannot be guaranteed. <br>3. Any student who NO-SHOWS a class will be charged a $125.00 fee. No Refunds will be issued and the student must pay full fee if they re-schedule to another course.<br>Students will be considered a NO-SHOW if they do not provide 24 hours advance notice.</div><!--end:1650307408982--><><!--begin:1650307408958--><div class=\'cv\'><span class=\'notranslate\'><b>Kat Nunez<timestamp_1650307409_cv>:&nbsp;</b></span>Amazing, thanks very much!</div><!--end:1650307408958--><><!--begin:1650307450374--><div class=\'cv\'><span class=\'notranslate\'><b>Kat Nunez<timestamp_1650307450_cv>:&nbsp;</b></span>I appreciate it</div><!--end:1650307450374--><><!--begin:1650307453190--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650307453_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1650307453190--><><!--begin:1650307462224--><div class=\'cv\'><span class=\'notranslate\'><b>Kat Nunez<timestamp_1650307462_cv>:&nbsp;</b></span>That will be all. Thanks!</div><!--end:1650307462224--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, I have a hands-on training voucher for the OSHA 40 Hour HAZWOPER and am looking to schedule the hands-on training portion in the Central NJ (Somerset) location for 4/22/2022.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Kat Nunez!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKat Nunez: Great, thank you\r\nTiffany: I will get you on the list now.\r\nTiffany: We will send you the class details and information tomorrow\r\nTiffany: Please be aware of the cancellation/reschedule policy for the hands-on classes before registering.  Please see below: If you do not attend the class you are scheduled for, the following policies and fees will apply:1. All students will be charged a $75.00 administrative fee for rescheduling. 2. Space in future classes cannot be guaranteed. 3. Any student who NO-SHOWS a class will be charged a $125.00 fee. No Refunds will be issued and the student must pay full fee if they re-schedule to another course.Students will be considered a NO-SHOW if they do not provide 24 hours advance notice.\r\nKat Nunez: Amazing, thanks very much!\r\nKat Nunez: I appreciate it\r\nTiffany: Is there anything else I can assist you with today?\r\nKat Nunez: That will be all. Thanks!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('2750194197H', 1650380908, 1650381435, 2, 23, 24, 4, 0, 0, 5, 0, 3814, 0, 0, 0, 0, 'Timothy Darrar', 'Darrar7@gmail.com', '23.96.1.201', 'dd93b93b6eb09825739b30650f99797e', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-C-3 Technologies -cus-', 'Can you provide me with a copy of my certificate and let me know if it has expired? ', '<div class=\'ca\'><div class=\'info_box\'><i>Can you provide me with a copy of my certificate and let me know if it has expired? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1650380912179--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650380912_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Timothy Darrar</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1650380912179--><><!--begin:1650380960930--><div class=\'cv\'><span class=\'notranslate\'><b>Timothy Darrar<timestamp_1650380961_cv>:&nbsp;</b></span>Hello Tiffany,</div><!--end:1650380960930--><><!--begin:1650380977779--><div class=\'cv\'><span class=\'notranslate\'><b>Timothy Darrar<timestamp_1650380977_cv>:&nbsp;</b></span>I am well how are you?</div><!--end:1650380977779--><><!--begin:1650380987440--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650380987_co>:&nbsp;</b></span>I am good thank you</div><!--end:1650380987440--><><!--begin:1650381004465--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650381004_co>:&nbsp;</b></span>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1650381004465--><><!--begin:1650381082805--><div class=\'cv\'><span class=\'notranslate\'><b>Timothy Darrar<timestamp_1650381082_cv>:&nbsp;</b></span>My old employer is going to send me a copy of my certificate, I am just wondering if it has expired yet?</div><!--end:1650381082805--><><!--begin:1650381221500--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650381221_co>:&nbsp;</b></span>You received the 40 Hour HAZWOPER certification in 02/2019.  This certification requires an annual 8-hour HAZWOPER refresher course to be completed annually so unless you have completed one for 2021 and 2022 this certification has expired.  </div><!--end:1650381221500--><><!--begin:1650381246848--><div class=\'cv\'><span class=\'notranslate\'><b>Timothy Darrar<timestamp_1650381246_cv>:&nbsp;</b></span>Thank you</div><!--end:1650381246848--><><!--begin:1650381267194--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650381267_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1650381267194--><><!--begin:1650381435634--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650381435_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1650381435634--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Can you provide me with a copy of my certificate and let me know if it has expired? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Timothy Darrar!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTimothy Darrar: Hello Tiffany,\r\nTimothy Darrar: I am well how are you?\r\nTiffany: I am good thank you\r\nTiffany: There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nTimothy Darrar: My old employer is going to send me a copy of my certificate, I am just wondering if it has expired yet?\r\nTiffany: You received the 40 Hour HAZWOPER certification in 02/2019.  This certification requires an annual 8-hour HAZWOPER refresher course to be completed annually so unless you have completed one for 2021 and 2022 this certification has expired.  \r\nTimothy Darrar: Thank you\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('2750265062V', 1650388016, 1650389234, 2, 23, 44, 5, 0, 0, 5, 0, 4999, 0, 0, 0, 0, 'Andrew Gardner', 'andrew.j.gardner13@gmail.com', '76.105.140.147', 'c33d80af6fddcdca73e22cff2ac694f1', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-ERM-West-cus-', 'Hi, I completed a 40-hr HAZWOPER hybrid course about a year ago, and then completed an in-person session in December. I never received a certificate for the online HAZWOPER. Can that be sent to me?', '<div class=\'ca\'><div class=\'info_box\'><i>Hi, I completed a 40-hr HAZWOPER hybrid course about a year ago, and then completed an in-person session in December. I never received a certificate for the online HAZWOPER. Can that be sent to me?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1650388019497--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650388019_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Andrew Gardner</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1650388019497--><><!--begin:1650388032689--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Gardner<timestamp_1650388032_cv>:&nbsp;</b></span>Great!</div><!--end:1650388032689--><><!--begin:1650388037083--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Gardner<timestamp_1650388037_cv>:&nbsp;</b></span>How about you?</div><!--end:1650388037083--><><!--begin:1650388052101--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650388052_co>:&nbsp;</b></span>I am good thank you</div><!--end:1650388052101--><><!--begin:1650388331774--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Gardner<timestamp_1650388331_cv>:&nbsp;</b></span>Can you send me my certificate for the online portion of the HAZWOPER training that I attended?</div><!--end:1650388331774--><><!--begin:1650388399059--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650388399_co>:&nbsp;</b></span>I apologize for the delay I am looking you up</div><!--end:1650388399059--><><!--begin:1650388475555--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650388475_co>:&nbsp;</b></span>I see it was sent via US Mail to the company address in Portland.</div><!--end:1650388475555--><><!--begin:1650388518330--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Gardner<timestamp_1650388518_cv>:&nbsp;</b></span>It was never received. Is there anyway that it can be sent again?</div><!--end:1650388518330--><><!--begin:1650388525577--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650388525_co>:&nbsp;</b></span>Normally there is a reissue fee to send another copy via US Mail or PDF via email but I have received approval to get you a PDF copy this one time at no fee </div><!--end:1650388525577--><><!--begin:1650388547849--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Gardner<timestamp_1650388547_cv>:&nbsp;</b></span>Thank you, can you send a PDF of the in person training as well?</div><!--end:1650388547849--><><!--begin:1650388602448--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650388602_co>:&nbsp;</b></span>I can only generate one PDF at no fee.  The other certificate should have been given to you in class</div><!--end:1650388602448--><><!--begin:1650388629269--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Gardner<timestamp_1650388629_cv>:&nbsp;</b></span>Ok, I can pay the fee for the in-person portion.</div><!--end:1650388629269--><><!--begin:1650388673884--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650388673_co>:&nbsp;</b></span>To submit the request/payment for the certificate please use the link below </div><!--end:1650388673884--><><!--begin:1650388674553--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650388674_co>:&nbsp;</b></span><a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a></div><!--end:1650388674553--><><!--begin:1650388801005--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650388800_co>:&nbsp;</b></span>Is there anything else I can assist you with in the meantime?</div><!--end:1650388801005--><><!--begin:1650388822522--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Gardner<timestamp_1650388822_cv>:&nbsp;</b></span>I am paying now. Will they send the PDF of the in-person class?</div><!--end:1650388822522--><><!--begin:1650388857608--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650388857_co>:&nbsp;</b></span>Yes I will make note once the order comes in as to which certificates you need.</div><!--end:1650388857608--><><!--begin:1650388880058--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Gardner<timestamp_1650388880_cv>:&nbsp;</b></span>Great, thank you Tiffany. Order number 16983</div><!--end:1650388880058--><><!--begin:1650388928817--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650388928_co>:&nbsp;</b></span>Alrighty we will get those certs out soon.  Have a  wonderful day!</div><!--end:1650388928817--><><!--begin:1650388952634--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Gardner<timestamp_1650388952_cv>:&nbsp;</b></span>Thank you very much! You too!</div><!--end:1650388952634--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hi, I completed a 40-hr HAZWOPER hybrid course about a year ago, and then completed an in-person session in December. I never received a certificate for the online HAZWOPER. Can that be sent to me?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Andrew Gardner!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAndrew Gardner: Great!\r\nAndrew Gardner: How about you?\r\nTiffany: I am good thank you\r\nAndrew Gardner: Can you send me my certificate for the online portion of the HAZWOPER training that I attended?\r\nTiffany: I apologize for the delay I am looking you up\r\nTiffany: I see it was sent via US Mail to the company address in Portland.\r\nAndrew Gardner: It was never received. Is there anyway that it can be sent again?\r\nTiffany: Normally there is a reissue fee to send another copy via US Mail or PDF via email but I have received approval to get you a PDF copy this one time at no fee \r\nAndrew Gardner: Thank you, can you send a PDF of the in person training as well?\r\nTiffany: I can only generate one PDF at no fee.  The other certificate should have been given to you in class\r\nAndrew Gardner: Ok, I can pay the fee for the in-person portion.\r\nTiffany: To submit the request/payment for the certificate please use the link below \r\nTiffany: https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\r\nTiffany: Is there anything else I can assist you with in the meantime?\r\nAndrew Gardner: I am paying now. Will they send the PDF of the in-person class?\r\nTiffany: Yes I will make note once the order comes in as to which certificates you need.\r\nAndrew Gardner: Great, thank you Tiffany. Order number 16983\r\nTiffany: Alrighty we will get those certs out soon.  Have a  wonderful day!\r\nAndrew Gardner: Thank you very much! You too!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('275036951YA', 1650398461, 1650398735, 2, 23, 44, 4, 0, 0, 5, 0, 3495, 0, 0, 0, 0, 'Denie Rasmussen', 'robert.rasmussen@nvenergy.com', '192.206.180.200', '7ddadf951b056100a380756dd08843c3', 'Select Area of Inquiry:-_-Other-cus-Company-_-NV Energy-cus-', 'Where on csregs.com is evaluation for instructor led training?', '<div class=\'ca\'><div class=\'info_box\'><i>Where on csregs.com is evaluation for instructor led training?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1650398465272--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650398465_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Denie Rasmussen</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1650398465272--><><!--begin:1650398485828--><div class=\'cv\'><span class=\'notranslate\'><b>Denie Rasmussen<timestamp_1650398485_cv>:&nbsp;</b></span>Doing well Tiff; you?</div><!--end:1650398485828--><><!--begin:1650398509791--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650398509_co>:&nbsp;</b></span>I am good thank you.  Give me one moment and I will get a link for you</div><!--end:1650398509791--><><!--begin:1650398541924--><div class=\'cv\'><span class=\'notranslate\'><b>Denie Rasmussen<timestamp_1650398542_cv>:&nbsp;</b></span>windy in Las Vegas today; there?</div><!--end:1650398541924--><><!--begin:1650398542754--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650398542_co>:&nbsp;</b></span><a href=\'https://csregs.com/pages/course-evaluations\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/course-evaluations</a></div><!--end:1650398542754--><><!--begin:1650398552598--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650398552_co>:&nbsp;</b></span><a href=\'https://csregs.com/pages/seminar-course-student-evaluation\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/seminar-course-student-evaluation</a></div><!--end:1650398552598--><><!--begin:1650398601705--><div class=\'cv\'><span class=\'notranslate\'><b>Denie Rasmussen<timestamp_1650398601_cv>:&nbsp;</b></span>got the links; thanks much</div><!--end:1650398601705--><><!--begin:1650398608280--><div class=\'cv\'><span class=\'notranslate\'><b>Denie Rasmussen<timestamp_1650398608_cv>:&nbsp;</b></span>have a great day, Denie</div><!--end:1650398608280--><><!--begin:1650398608415--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650398608_co>:&nbsp;</b></span>The first link I sent is for evaluations in general but the second one is specifically for seminar courses</div><!--end:1650398608415--><><!--begin:1650398617670--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650398617_co>:&nbsp;</b></span>Mu pleasure! You as well!!</div><!--end:1650398617670--><><!--begin:1650398639361--><div class=\'cv\'><span class=\'notranslate\'><b>Denie Rasmussen<timestamp_1650398639_cv>:&nbsp;</b></span>so, I attended 8 hr HAZWOPER; second link for me then?</div><!--end:1650398639361--><><!--begin:1650398657374--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650398657_co>:&nbsp;</b></span>Yes </div><!--end:1650398657374--><><!--begin:1650398678719--><div class=\'cv\'><span class=\'notranslate\'><b>Denie Rasmussen<timestamp_1650398678_cv>:&nbsp;</b></span>sweet! thanks much!!</div><!--end:1650398678719--><><!--begin:1650398689862--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650398689_co>:&nbsp;</b></span>Sure thing!</div><!--end:1650398689862--><><!--begin:1650398709935--><div class=\'cv\'><span class=\'notranslate\'><b>Denie Rasmussen<timestamp_1650398710_cv>:&nbsp;</b></span>caio!</div><!--end:1650398709935--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Where on csregs.com is evaluation for instructor led training?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Denie Rasmussen!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDenie Rasmussen: Doing well Tiff; you?\r\nTiffany: I am good thank you.  Give me one moment and I will get a link for you\r\nDenie Rasmussen: windy in Las Vegas today; there?\r\nTiffany: https://csregs.com/pages/course-evaluations\r\nTiffany: https://csregs.com/pages/seminar-course-student-evaluation\r\nDenie Rasmussen: got the links; thanks much\r\nDenie Rasmussen: have a great day, Denie\r\nTiffany: The first link I sent is for evaluations in general but the second one is specifically for seminar courses\r\nTiffany: Mu pleasure! You as well!!\r\nDenie Rasmussen: so, I attended 8 hr HAZWOPER; second link for me then?\r\nTiffany: Yes \r\nDenie Rasmussen: sweet! thanks much!!\r\nTiffany: Sure thing!\r\nDenie Rasmussen: caio!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('275114279GA', 1650475754, 1650476307, 1, 23, 9, 5, 0, 0, 0, 0, 3512, 0, 0, 0, 0, 'Wayne Webster', 'wayne.webster@anteagroup.us', '69.122.142.205', '1c5e0baf6571140b822edbcf78a8efe6', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Antea Group USA-cus-Online Course-_-Hazwoper 40-hr-cus-', 'Hi, my module is stuck at the end of confined spaces. I cannot resume, take the quiz, or move onto the next module. Please help. Thank you!', '<div class=\'ca\'><div class=\'info_box\'><i>Hi, my module is stuck at the end of confined spaces. I cannot resume, take the quiz, or move onto the next module. Please help. Thank you!</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1650475756784--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650475756_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Wayne Webster</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1650475756784--><><!--begin:1650475789197--><div class=\'cv\'><span class=\'notranslate\'><b>Wayne Webster<timestamp_1650475789_cv>:&nbsp;</b></span>Good, thank you. Hope you are doing well.</div><!--end:1650475789197--><><!--begin:1650475812707--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650475812_co>:&nbsp;</b></span>Yes thank you.  I am looking you up now.  One moment please</div><!--end:1650475812707--><><!--begin:1650475818448--><div class=\'cv\'><span class=\'notranslate\'><b>Wayne Webster<timestamp_1650475818_cv>:&nbsp;</b></span>Thank you</div><!--end:1650475818448--><><!--begin:1650475923519--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650475923_co>:&nbsp;</b></span>Reasons this error may have occurred are:<br><br>Allowing the training to time out due to inactivity of 10 minutes or more<br>Improperly exiting the training course<br>Using an unsupported browser<br><br>To ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.<br>Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.<br>If you are not active, log out of the course. <br>To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  <br></div><!--end:1650475923519--><><!--begin:1650475948466--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650475948_co>:&nbsp;</b></span>I have passed you through the current modules lesson.  You can now proceed forward.</div><!--end:1650475948466--><><!--begin:1650475951081--><div class=\'cv\'><span class=\'notranslate\'><b>Wayne Webster<timestamp_1650475951_cv>:&nbsp;</b></span>Okay, I&#39;ll check it out</div><!--end:1650475951081--><><!--begin:1650475956201--><div class=\'cv\'><span class=\'notranslate\'><b>Wayne Webster<timestamp_1650475956_cv>:&nbsp;</b></span>Thank you so much</div><!--end:1650475956201--><><!--begin:1650475960324--><div class=\'cv\'><span class=\'notranslate\'><b>Wayne Webster<timestamp_1650475960_cv>:&nbsp;</b></span>I appreciate it</div><!--end:1650475960324--><><!--begin:1650475963125--><div class=\'cv\'><span class=\'notranslate\'><b>Wayne Webster<timestamp_1650475963_cv>:&nbsp;</b></span>Take care</div><!--end:1650475963125--><><!--begin:1650476000803--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650476000_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1650476000803--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hi, my module is stuck at the end of confined spaces. I cannot resume, take the quiz, or move onto the next module. Please help. Thank you!\r\nTiffany has joined the chat.\r\nTiffany: Hi, Wayne Webster!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nWayne Webster: Good, thank you. Hope you are doing well.\r\nTiffany: Yes thank you.  I am looking you up now.  One moment please\r\nWayne Webster: Thank you\r\nTiffany: Reasons this error may have occurred are:Allowing the training to time out due to inactivity of 10 minutes or moreImproperly exiting the training courseUsing an unsupported browserTo ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.If you are not active, log out of the course. To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  \r\nTiffany: I have passed you through the current modules lesson.  You can now proceed forward.\r\nWayne Webster: Okay, I&#39;ll check it out\r\nWayne Webster: Thank you so much\r\nWayne Webster: I appreciate it\r\nWayne Webster: Take care\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('275127824EX', 1650489316, 1650489642, 2, 23, 26, 6, 0, 0, 5, 0, 2134, 298, 0, 0, 0, 'dave', 'droelke@americanpackaging.com', '98.124.175.106', '3bbbf9b31785c88f00f10a0e5cf629a8', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-American Packaging-cus-', 'I have signed a learner up for 24 HAZWOPER in Milwaukee WI, May 10-12. I am wondering how many others have signed up and how likely the class is to happen. I know you cannot provide answer with certainty but this learner is looking to schedule child care. Any insight would be appreciated.', '<div class=\'ca\'><div class=\'info_box\'><i>I have signed a learner up for 24 HAZWOPER in Milwaukee WI, May 10-12. I am wondering how many others have signed up and how likely the class is to happen. I know you cannot provide answer with certainty but this learner is looking to schedule child care. Any insight would be appreciated.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1650489320774--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650489320_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>dave</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1650489320774--><><!--begin:1650489339217--><div class=\'cv\'><span class=\'notranslate\'><b>dave<timestamp_1650489339_cv>:&nbsp;</b></span>I have signed a learner up for 24 HAZWOPER in Milwaukee WI, May 10-12. I am wondering how many others have signed up and how likely the class is to happen. I know you cannot provide answer with certainty but this learner is looking to schedule child care. Any insight would be appreciated.</div><!--end:1650489339217--><><!--begin:1650489353095--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650489353_co>:&nbsp;</b></span>One moment please</div><!--end:1650489353095--><><!--begin:1650489460630--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650489460_co>:&nbsp;</b></span>We have one other student registered currently for the 40 HAZ.  I can not say one way or the other on whether the class will be confirmed or cancelled as it is to far out at this time.  </div><!--end:1650489460630--><><!--begin:1650489503481--><div class=\'cv\'><span class=\'notranslate\'><b>dave<timestamp_1650489503_cv>:&nbsp;</b></span>Thank you. this info is helpful enough.</div><!--end:1650489503481--><><!--begin:1650489641158--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650489641_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1650489641158--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have signed a learner up for 24 HAZWOPER in Milwaukee WI, May 10-12. I am wondering how many others have signed up and how likely the class is to happen. I know you cannot provide answer with certainty but this learner is looking to schedule child care. Any insight would be appreciated.\r\nTiffany has joined the chat.\r\nTiffany: Hi, dave!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\ndave: I have signed a learner up for 24 HAZWOPER in Milwaukee WI, May 10-12. I am wondering how many others have signed up and how likely the class is to happen. I know you cannot provide answer with certainty but this learner is looking to schedule child care. Any insight would be appreciated.\r\nTiffany: One moment please\r\nTiffany: We have one other student registered currently for the 40 HAZ.  I can not say one way or the other on whether the class will be confirmed or cancelled as it is to far out at this time.  \r\ndave: Thank you. this info is helpful enough.\r\nTiffany: Is there anything else I can assist you with?\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('275191201JN', 1650552688, 1650553124, 2, 23, 22, 4, 0, 0, 5, 0, 3724, 0, 0, 0, 0, 'Maranda Cole', 'accounting@spectrumstandards.com', '12.16.56.27', 'dbf1b1a68520c7629fe595931a9f5503', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Spectrum Quality Standards-cus-', 'I am trying to obtain the certificate for the Radiation Safety for Gary Lew and Jennifer Lew. ', '<div class=\'ca\'><div class=\'info_box\'><i>I am trying to obtain the certificate for the Radiation Safety for Gary Lew and Jennifer Lew. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1650552692306--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650552692_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Maranda Cole</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1650552692306--><><!--begin:1650552711870--><div class=\'cv\'><span class=\'notranslate\'><b>Maranda Cole<timestamp_1650552712_cv>:&nbsp;</b></span>I am good and yourself? </div><!--end:1650552711870--><><!--begin:1650552768227--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650552768_co>:&nbsp;</b></span>I am good thank you</div><!--end:1650552768227--><><!--begin:1650552778779--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650552778_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. </div><!--end:1650552778779--><><!--begin:1650552789979--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650552789_co>:&nbsp;</b></span>These certificates will be sent via US Mail to:</div><!--end:1650552789979--><><!--begin:1650552790955--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650552790_co>:&nbsp;</b></span>Greg Lew<br>Spectrum Quality Standards 201100453<br>17360 Groeschke Road<br>Houston TX 77084</div><!--end:1650552790955--><><!--begin:1650552824203--><div class=\'cv\'><span class=\'notranslate\'><b>Maranda Cole<timestamp_1650552824_cv>:&nbsp;</b></span>Is there any way to get a copy now? We need it asap</div><!--end:1650552824203--><><!--begin:1650552874052--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650552873_co>:&nbsp;</b></span>If you need us to create and email a PDF copy we will need you to complete the certificate request through our website</div><!--end:1650552874052--><><!--begin:1650552883468--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650552883_co>:&nbsp;</b></span><a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a></div><!--end:1650552883468--><><!--begin:1650552920094--><div class=\'cv\'><span class=\'notranslate\'><b>Maranda Cole<timestamp_1650552920_cv>:&nbsp;</b></span>Okay thank you </div><!--end:1650552920094--><><!--begin:1650552936680--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650552936_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1650552936680--><><!--begin:1650552979854--><div class=\'cv\'><span class=\'notranslate\'><b>Maranda Cole<timestamp_1650552980_cv>:&nbsp;</b></span>That is all. </div><!--end:1650552979854--><><!--begin:1650552989605--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650552989_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1650552989605--><><!--begin:1650553025665--><div class=\'cv\'><span class=\'notranslate\'><b>Maranda Cole<timestamp_1650553025_cv>:&nbsp;</b></span>You also </div><!--end:1650553025665--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am trying to obtain the certificate for the Radiation Safety for Gary Lew and Jennifer Lew. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Maranda Cole!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMaranda Cole: I am good and yourself? \r\nTiffany: I am good thank you\r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. \r\nTiffany: These certificates will be sent via US Mail to:\r\nTiffany: Greg LewSpectrum Quality Standards 20110045317360 Groeschke RoadHouston TX 77084\r\nMaranda Cole: Is there any way to get a copy now? We need it asap\r\nTiffany: If you need us to create and email a PDF copy we will need you to complete the certificate request through our website\r\nTiffany: https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\r\nMaranda Cole: Okay thank you \r\nTiffany: Is there anything else I can assist you with today?\r\nMaranda Cole: That is all. \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nMaranda Cole: You also \r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('275202296K9', 1650563785, 1650564106, 2, 23, 24, 5, 0, 0, 5, 0, 4701, 0, 0, 0, 0, 'Robert ', 'shoemakr@lhcaz.gov', '4.71.34.130', '50353977283abaec65950917ff8dc1f5', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-LHCPD-cus-', 'Do you still offer the iii certificate for Bomb technicians on the8 hr refresher&gt;\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>Do you still offer the iii certificate for Bomb technicians on the8 hr refresher&gt;\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1650563788100--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650563788_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Robert </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1650563788100--><><!--begin:1650563814317--><div class=\'cv\'><span class=\'notranslate\'><b>Robert <timestamp_1650563814_cv>:&nbsp;</b></span>Good how are you?</div><!--end:1650563814317--><><!--begin:1650563866300--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650563866_co>:&nbsp;</b></span>I am good thank you</div><!--end:1650563866300--><><!--begin:1650563882400--><div class=\'cv\'><span class=\'notranslate\'><b>Robert <timestamp_1650563882_cv>:&nbsp;</b></span>Do you still offer the iii certificate for Bomb technicians on the8 hr refresher</div><!--end:1650563882400--><><!--begin:1650563908274--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650563908_co>:&nbsp;</b></span>We have the Emergency Response Technician Refresher as per CFR 1910.120 (q)(iii)</div><!--end:1650563908274--><><!--begin:1650563915498--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650563915_co>:&nbsp;</b></span>Is this what you are referring to?</div><!--end:1650563915498--><><!--begin:1650563926412--><div class=\'cv\'><span class=\'notranslate\'><b>Robert <timestamp_1650563926_cv>:&nbsp;</b></span>Yes</div><!--end:1650563926412--><><!--begin:1650563961891--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650563961_co>:&nbsp;</b></span><a href=\'https://csregs.com/products/emergency-responder-technician-level-iii-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/emergency-responder-technician-level-iii-annual-refresher</a></div><!--end:1650563961891--><><!--begin:1650563966923--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650563966_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/emergency-response-level-3-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/emergency-response-level-3-annual-refresher</a></div><!--end:1650563966923--><><!--begin:1650563989714--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650563989_co>:&nbsp;</b></span>The first link I sent is for the online training and the second link is for the seminar in person training schedule</div><!--end:1650563989714--><><!--begin:1650563990076--><div class=\'cv\'><span class=\'notranslate\'><b>Robert <timestamp_1650563990_cv>:&nbsp;</b></span>Ok Ty is that online?</div><!--end:1650563990076--><><!--begin:1650564009058--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650564009_co>:&nbsp;</b></span>WE offer it both way in person and online</div><!--end:1650564009058--><><!--begin:1650564008885--><div class=\'cv\'><span class=\'notranslate\'><b>Robert <timestamp_1650564009_cv>:&nbsp;</b></span>perfect thank you.</div><!--end:1650564008885--><><!--begin:1650564016450--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650564016_co>:&nbsp;</b></span>My pleasure!</div><!--end:1650564016450--><><!--begin:1650564032925--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650564032_co>:&nbsp;</b></span>Is there anything else I can do for you today? Do you have any other questions?</div><!--end:1650564032925--><><!--begin:1650564056357--><div class=\'cv\'><span class=\'notranslate\'><b>Robert <timestamp_1650564056_cv>:&nbsp;</b></span>No that should work.</div><!--end:1650564056357--><><!--begin:1650564076566--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650564076_co>:&nbsp;</b></span>Wonderful news!!</div><!--end:1650564076566--><><!--begin:1650564083543--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650564083_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1650564083543--><><!--begin:1650564102893--><div class=\'cv\'><span class=\'notranslate\'><b>Robert <timestamp_1650564103_cv>:&nbsp;</b></span>Thanks and you do the same. </div><!--end:1650564102893--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Do you still offer the iii certificate for Bomb technicians on the8 hr refresher&gt;\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Robert !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRobert : Good how are you?\r\nTiffany: I am good thank you\r\nRobert : Do you still offer the iii certificate for Bomb technicians on the8 hr refresher\r\nTiffany: We have the Emergency Response Technician Refresher as per CFR 1910.120 (q)(iii)\r\nTiffany: Is this what you are referring to?\r\nRobert : Yes\r\nTiffany: https://csregs.com/products/emergency-responder-technician-level-iii-annual-refresher\r\nTiffany: https://csregs.com/collections/emergency-response-level-3-annual-refresher\r\nTiffany: The first link I sent is for the online training and the second link is for the seminar in person training schedule\r\nRobert : Ok Ty is that online?\r\nTiffany: WE offer it both way in person and online\r\nRobert : perfect thank you.\r\nTiffany: My pleasure!\r\nTiffany: Is there anything else I can do for you today? Do you have any other questions?\r\nRobert : No that should work.\r\nTiffany: Wonderful news!!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nRobert : Thanks and you do the same. \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('275208658M8', 1650570133, 1650570503, 1, 23, 10, 6, 0, 0, 5, 0, 3307, 0, 0, 0, 0, 'Liam McNamara', 'liam.mcnamara@woodplc.com', '208.184.143.184', '35233f6fa3ca92b12fd41775402c9f1a', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Wood-cus-Online Course-_-Hazardous Waste Management (RCRA) Initial Certification-cus-', 'I am in the middle of a module assessment and the system is not letting me submit one of my answers', '<div class=\'ca\'><div class=\'info_box\'><i>I am in the middle of a module assessment and the system is not letting me submit one of my answers</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1650570135312--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650570135_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Liam McNamara</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1650570135312--><><!--begin:1650570148891--><div class=\'cv\'><span class=\'notranslate\'><b>Liam McNamara<timestamp_1650570148_cv>:&nbsp;</b></span>I am well, how are you?</div><!--end:1650570148891--><><!--begin:1650570170097--><div class=\'cv\'><span class=\'notranslate\'><b>Liam McNamara<timestamp_1650570170_cv>:&nbsp;</b></span>I am having difficulty continuing with my test</div><!--end:1650570170097--><><!--begin:1650570194368--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650570194_co>:&nbsp;</b></span>I am good thank you </div><!--end:1650570194368--><><!--begin:1650570201946--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650570201_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1650570201946--><><!--begin:1650570240738--><div class=\'cv\'><span class=\'notranslate\'><b>Liam McNamara<timestamp_1650570240_cv>:&nbsp;</b></span>ok</div><!--end:1650570240738--><><!--begin:1650570330404--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650570330_co>:&nbsp;</b></span>I have passed you through the current modules lesson.  You can now proceed forward.</div><!--end:1650570330404--><><!--begin:1650570335732--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650570335_co>:&nbsp;</b></span>Reasons this error may have occurred are:<br><br>Allowing the training to time out due to inactivity of 10 minutes or more<br>Improperly exiting the training course<br>Using an unsupported browser<br><br>To ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.<br>Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.<br>If you are not active, log out of the course. <br>To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  </div><!--end:1650570335732--><><!--begin:1650570366116--><div class=\'cv\'><span class=\'notranslate\'><b>Liam McNamara<timestamp_1650570366_cv>:&nbsp;</b></span>Will do, thank yiu</div><!--end:1650570366116--><><!--begin:1650570370444--><div class=\'cv\'><span class=\'notranslate\'><b>Liam McNamara<timestamp_1650570370_cv>:&nbsp;</b></span>you*</div><!--end:1650570370444--><><!--begin:1650570382283--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650570382_co>:&nbsp;</b></span>My pleasure! Have a wonderful day!</div><!--end:1650570382283--><><!--begin:1650570393764--><div class=\'cv\'><span class=\'notranslate\'><b>Liam McNamara<timestamp_1650570393_cv>:&nbsp;</b></span>You as well!</div><!--end:1650570393764--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am in the middle of a module assessment and the system is not letting me submit one of my answers\r\nTiffany has joined the chat.\r\nTiffany: Hi, Liam McNamara!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nLiam McNamara: I am well, how are you?\r\nLiam McNamara: I am having difficulty continuing with my test\r\nTiffany: I am good thank you \r\nTiffany: One moment please while I look you up\r\nLiam McNamara: ok\r\nTiffany: I have passed you through the current modules lesson.  You can now proceed forward.\r\nTiffany: Reasons this error may have occurred are:Allowing the training to time out due to inactivity of 10 minutes or moreImproperly exiting the training courseUsing an unsupported browserTo ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.If you are not active, log out of the course. To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  \r\nLiam McNamara: Will do, thank yiu\r\nLiam McNamara: you*\r\nTiffany: My pleasure! Have a wonderful day!\r\nLiam McNamara: You as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('275296525CW', 1650658005, 1650658636, 2, 19, 15, 9, 0, 0, 5, 1, 2695, 0, 0, 0, 0, 'Wayne Webster', 'wayne.webster@anteagroup.us', '69.122.142.205', '1c5e0baf6571140b822edbcf78a8efe6', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Antea Group USA-cus-', 'Hi, I was wondering how long today I have to complete this course? I think it expires at midnight, but want to make sure since I just have a few modules remaining? Thank you.', '<div class=\'ca\'><div class=\'info_box\'><i>Hi, I was wondering how long today I have to complete this course? I think it expires at midnight, but want to make sure since I just have a few modules remaining? Thank you.</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1650658061190--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1650658061_co>:&nbsp;</b></span>Hi This is Tracy.   What class are you taking?</div><!--end:1650658061190--><><!--begin:1650658069856--><div class=\'cv\'><span class=\'notranslate\'><b>Wayne Webster<timestamp_1650658069_cv>:&nbsp;</b></span>Hi</div><!--end:1650658069856--><><!--begin:1650658075195--><div class=\'cv\'><span class=\'notranslate\'><b>Wayne Webster<timestamp_1650658075_cv>:&nbsp;</b></span>Hazwoper 40hr</div><!--end:1650658075195--><><!--begin:1650658114126--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1650658114_co>:&nbsp;</b></span>Just a minute while I look up your training class please.</div><!--end:1650658114126--><><!--begin:1650658154817--><div class=\'cv\'><span class=\'notranslate\'><b>Wayne Webster<timestamp_1650658154_cv>:&nbsp;</b></span>thank you</div><!--end:1650658154817--><><!--begin:1650658326882--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1650658326_co>:&nbsp;</b></span>That class expires at Midnight tonight.  I can extend your time until May 22nd if that would help???</div><!--end:1650658326882--><><!--begin:1650658411806--><div class=\'cv\'><span class=\'notranslate\'><b>Wayne Webster<timestamp_1650658411_cv>:&nbsp;</b></span>Sure, if that&#39;s not a problem a couple more weeks would be helpful! Thank you so much.</div><!--end:1650658411806--><><!--begin:1650658495619--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1650658495_co>:&nbsp;</b></span>My pleasure!  I will take care of it right away and you will see the change the next time you log in to your class.  Is there anything else I can help you with today?</div><!--end:1650658495619--><><!--begin:1650658538441--><div class=\'cv\'><span class=\'notranslate\'><b>Wayne Webster<timestamp_1650658538_cv>:&nbsp;</b></span>That will be it. Thank you so much for the course extension and your help.</div><!--end:1650658538441--><><!--begin:1650658544114--><div class=\'cv\'><span class=\'notranslate\'><b>Wayne Webster<timestamp_1650658544_cv>:&nbsp;</b></span>Take care</div><!--end:1650658544114--><><!--begin:1650658585484--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1650658585_co>:&nbsp;</b></span>You too and have a wonderful weekend!  Bye!</div><!--end:1650658585484--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hi, I was wondering how long today I have to complete this course? I think it expires at midnight, but want to make sure since I just have a few modules remaining? Thank you.\r\nTracy has joined the chat.\r\nTracy: Hi This is Tracy.   What class are you taking?\r\nWayne Webster: Hi\r\nWayne Webster: Hazwoper 40hr\r\nTracy: Just a minute while I look up your training class please.\r\nWayne Webster: thank you\r\nTracy: That class expires at Midnight tonight.  I can extend your time until May 22nd if that would help???\r\nWayne Webster: Sure, if that&#39;s not a problem a couple more weeks would be helpful! Thank you so much.\r\nTracy: My pleasure!  I will take care of it right away and you will see the change the next time you log in to your class.  Is there anything else I can help you with today?\r\nWayne Webster: That will be it. Thank you so much for the course extension and your help.\r\nWayne Webster: Take care\r\nTracy: You too and have a wonderful weekend!  Bye!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('275533396A9', 1650894869, 1650895069, 2, 23, 8, 6, 0, 0, 0, 0, 1986, 0, 0, 0, 0, 'erich sisco', 'esisco@criticalenergyservicesllc.com', '96.242.83.95', '6ffd13e49b3d39d9e60be801003be65c', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Critical Energy Services LLC-cus-', 'i have two employees taking the HAZWOPER refresher, can they both complete it online at the same time via the same computer?  i do not have multiple devices for them to complete separately.  ', '<div class=\'ca\'><div class=\'info_box\'><i>i have two employees taking the HAZWOPER refresher, can they both complete it online at the same time via the same computer?  i do not have multiple devices for them to complete separately.  </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1650894871538--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650894871_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>erich sisco</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1650894871538--><><!--begin:1650894890675--><div class=\'cv\'><span class=\'notranslate\'><b>erich sisco<timestamp_1650894891_cv>:&nbsp;</b></span>good thank you</div><!--end:1650894890675--><><!--begin:1650894916954--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650894916_co>:&nbsp;</b></span>They will need to be logged in separately in their own accounts to complete the online training.</div><!--end:1650894916954--><><!--begin:1650895007682--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650895007_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1650895007682--><><!--begin:1650895057336--><div class=\'cv\'><span class=\'notranslate\'><b>erich sisco<timestamp_1650895058_cv>:&nbsp;</b></span>thats it thank you</div><!--end:1650895057336--><><!--begin:1650895069500--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650895069_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1650895069500--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'i have two employees taking the HAZWOPER refresher, can they both complete it online at the same time via the same computer?  i do not have multiple devices for them to complete separately.  \r\nTiffany has joined the chat.\r\nTiffany: Hi, erich sisco!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nerich sisco: good thank you\r\nTiffany: They will need to be logged in separately in their own accounts to complete the online training.\r\nTiffany: Is there anything else I can assist you with today?\r\nerich sisco: thats it thank you\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('275539504EV', 1650901008, 1650901158, 2, 23, 39, 4, 0, 0, 0, 0, 1822, 0, 0, 0, 0, 'Dawn', 'dawn.cook@thermavant.com', '199.36.80.4', '18706aea92ecae0c21848e84f1a5a68e', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Thermavant-cus-', 'Do you offer a train the trainer for the 40 hour hazwoper training?\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>Do you offer a train the trainer for the 40 hour hazwoper training?\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1650901011816--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650901011_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Dawn</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1650901011816--><><!--begin:1650901019267--><div class=\'cv\'><span class=\'notranslate\'><b>Dawn<timestamp_1650901019_cv>:&nbsp;</b></span>Great!</div><!--end:1650901019267--><><!--begin:1650901029128--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650901029_co>:&nbsp;</b></span>We do not offer any train the trainer courses.  </div><!--end:1650901029128--><><!--begin:1650901049923--><div class=\'cv\'><span class=\'notranslate\'><b>Dawn<timestamp_1650901050_cv>:&nbsp;</b></span>OK, But you offer the 40 hour plus the supervisor correct?</div><!--end:1650901049923--><><!--begin:1650901115812--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650901115_co>:&nbsp;</b></span>We have the 40-Hour HAZWOPER course and then we have a Site Supervisor training course if that is what you are looking for.  Those are two separate courses</div><!--end:1650901115812--><><!--begin:1650901130784--><div class=\'cv\'><span class=\'notranslate\'><b>Dawn<timestamp_1650901130_cv>:&nbsp;</b></span>ok, thanks</div><!--end:1650901130784--><><!--begin:1650901158364--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650901158_co>:&nbsp;</b></span>My pleasure! Is there anything else I can assist you with today?</div><!--end:1650901158364--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Do you offer a train the trainer for the 40 hour hazwoper training?\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Dawn!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDawn: Great!\r\nTiffany: We do not offer any train the trainer courses.  \r\nDawn: OK, But you offer the 40 hour plus the supervisor correct?\r\nTiffany: We have the 40-Hour HAZWOPER course and then we have a Site Supervisor training course if that is what you are looking for.  Those are two separate courses\r\nDawn: ok, thanks\r\nTiffany: My pleasure! Is there anything else I can assist you with today?\r\nThe party has left.  Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('275545378RK', 1650906871, 1650907160, 2, 19, 28, 7, 0, 0, 0, 0, 1014, 0, 0, 0, 0, 'Andy Garay', 'agaray@hiscoinc.com', '149.20.194.44', '0e791581d151435fa27ddbf6b9d67230', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Hisco-cus-', 'Hello, Would I be able to get a copy of my certificate sent to me trough email. I did not receive my certificate in the mail.\r\n\r\nThank you,', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, Would I be able to get a copy of my certificate sent to me trough email. I did not receive my certificate in the mail.\r\n\r\nThank you,</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1650906999097--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1650906999_co>:&nbsp;</b></span>Andy  Your DOT certificate was mailed out in March.  You can order a certificate on our website <a href=\'http://csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>csregs.com</a></div><!--end:1650906999097--><><!--begin:1650907111877--><div class=\'cv\'><span class=\'notranslate\'><b>Andy Garay<timestamp_1650907111_cv>:&nbsp;</b></span>thank you</div><!--end:1650907111877--><><!--begin:1650907160893--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1650907160_co>:&nbsp;</b></span>Your welcome!  Have a great day!</div><!--end:1650907160893--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Hello, Would I be able to get a copy of my certificate sent to me trough email. I did not receive my certificate in the mail.\r\n\r\nThank you,\r\nTracy has joined the chat.\r\nTracy: Andy  Your DOT certificate was mailed out in March.  You can order a certificate on our website http://csregs.com\r\nAndy Garay: thank you\r\nTracy: Your welcome!  Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('27562739039', 1650988866, 1650989098, 2, 23, 11, 6, 0, 0, 5, 0, 2720, 0, 0, 0, 0, 'Adrienne Bonton', 'abonton@memphis.edu', '141.225.144.177', 'd17331ba36cd32c8b114689219eab48f', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-The University of Memphis-cus-', 'Will students in the Emergency Response Level 3 Initial Training receive the 8 HR HAZWOPER Refresher Certificate as well? ', '<div class=\'ca\'><div class=\'info_box\'><i>Will students in the Emergency Response Level 3 Initial Training receive the 8 HR HAZWOPER Refresher Certificate as well? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1650988868088--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650988868_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Adrienne Bonton</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1650988868088--><><!--begin:1650988888563--><div class=\'cv\'><span class=\'notranslate\'><b>Adrienne Bonton<timestamp_1650988888_cv>:&nbsp;</b></span>I&#39;m well.  How are you?</div><!--end:1650988888563--><><!--begin:1650988899260--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650988899_co>:&nbsp;</b></span>I am good thank you</div><!--end:1650988899260--><><!--begin:1650988908117--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650988908_co>:&nbsp;</b></span>The students will only receive one certificate</div><!--end:1650988908117--><><!--begin:1650988936683--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650988936_co>:&nbsp;</b></span>for the Emergency Response Technician Refresher</div><!--end:1650988936683--><><!--begin:1650988961247--><div class=\'cv\'><span class=\'notranslate\'><b>Adrienne Bonton<timestamp_1650988961_cv>:&nbsp;</b></span>ok</div><!--end:1650988961247--><><!--begin:1650988981589--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650988981_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1650988981589--><><!--begin:1650989030862--><div class=\'cv\'><span class=\'notranslate\'><b>Adrienne Bonton<timestamp_1650989030_cv>:&nbsp;</b></span>That&#39;s it.  I just trying to see if I needed to register for one or two training classes.  Thank you for your time.</div><!--end:1650989030862--><><!--begin:1650989079526--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1650989079_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1650989079526--><><!--begin:1650989096934--><div class=\'cv\'><span class=\'notranslate\'><b>Adrienne Bonton<timestamp_1650989097_cv>:&nbsp;</b></span>Enjoy your day as well. </div><!--end:1650989096934--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Will students in the Emergency Response Level 3 Initial Training receive the 8 HR HAZWOPER Refresher Certificate as well? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Adrienne Bonton!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAdrienne Bonton: I&#39;m well.  How are you?\r\nTiffany: I am good thank you\r\nTiffany: The students will only receive one certificate\r\nTiffany: for the Emergency Response Technician Refresher\r\nAdrienne Bonton: ok\r\nTiffany: Is there anything else I can assist you with today?\r\nAdrienne Bonton: That&#39;s it.  I just trying to see if I needed to register for one or two training classes.  Thank you for your time.\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nAdrienne Bonton: Enjoy your day as well. \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('275703545B8', 1651065018, 1651065095, 2, 23, 8, 4, 0, 0, 0, 0, 1336, 0, 0, 0, 0, 'Victoria', 'Victoria.Keschinger@hrpassociates.com', '71.147.33.172', '40e26bbc0cd5cb91bcf41cad7c0914eb', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-HRP ASSOCIATES-cus-', 'Hello, I am working on my 40 hr hazwoper training and I keep getting an error code on the website. ', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I am working on my 40 hr hazwoper training and I keep getting an error code on the website. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1651065021966--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651065021_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Victoria</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1651065021966--><><!--begin:1651065055142--><div class=\'cv\'><span class=\'notranslate\'><b>Victoria<timestamp_1651065055_cv>:&nbsp;</b></span>Hi, When I onto the site to work on my training I keep getting an error code. </div><!--end:1651065055142--><><!--begin:1651065074778--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651065074_co>:&nbsp;</b></span>I apologize for the inconvenience.  We are aware of the situation and are working on a resolution.<br><br>I will email you back once we have the site back up and running.</div><!--end:1651065074778--><><!--begin:1651065092157--><div class=\'cv\'><span class=\'notranslate\'><b>Victoria<timestamp_1651065092_cv>:&nbsp;</b></span>Okay thank you</div><!--end:1651065092157--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, I am working on my 40 hr hazwoper training and I keep getting an error code on the website. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Victoria!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nVictoria: Hi, When I onto the site to work on my training I keep getting an error code. \r\nTiffany: I apologize for the inconvenience.  We are aware of the situation and are working on a resolution.I will email you back once we have the site back up and running.\r\nVictoria: Okay thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('275703925ET', 1651065397, 1651065548, 2, 23, 7, 3, 0, 0, 5, 0, 2458, 0, 0, 0, 0, 'Chelsi Miller', 'ChMiller@braunintertec.com', '63.158.0.82', 'db553761efa533e057d23bd87e6b3094', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Braun Intertec-cus-', 'I am unable to access the Compliance Solutions Learning Portal to continue my 40 hour HAZWOPER online material. When I click on the link provided in my confirmation email, it leads me to a page that says \"Bad Gateway.\" How can I access the login portal?', '<div class=\'ca\'><div class=\'info_box\'><i>I am unable to access the Compliance Solutions Learning Portal to continue my 40 hour HAZWOPER online material. When I click on the link provided in my confirmation email, it leads me to a page that says \"Bad Gateway.\" How can I access the login portal?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1651065402229--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651065402_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Chelsi Miller</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1651065402229--><><!--begin:1651065419470--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651065419_co>:&nbsp;</b></span>I apologize for the inconvenience.  We are aware of the situation and are working on a resolution.<br><br>I will email you back once we have the site back up and running.</div><!--end:1651065419470--><><!--begin:1651065428578--><div class=\'cv\'><span class=\'notranslate\'><b>Chelsi Miller<timestamp_1651065428_cv>:&nbsp;</b></span>Hello Tiffany. I am good, how are you?</div><!--end:1651065428578--><><!--begin:1651065436208--><div class=\'cv\'><span class=\'notranslate\'><b>Chelsi Miller<timestamp_1651065435_cv>:&nbsp;</b></span>Ok, thank you so much!</div><!--end:1651065436208--><><!--begin:1651065437645--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651065437_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1651065437645--><><!--begin:1651065460700--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651065460_co>:&nbsp;</b></span>Of course! Is there anything else I can assist you with for today?</div><!--end:1651065460700--><><!--begin:1651065478212--><div class=\'cv\'><span class=\'notranslate\'><b>Chelsi Miller<timestamp_1651065478_cv>:&nbsp;</b></span>No ma&#39;am, that is all.</div><!--end:1651065478212--><><!--begin:1651065515214--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651065515_co>:&nbsp;</b></span>I will get you that email once I have an update.  Until then have a safe day!</div><!--end:1651065515214--><><!--begin:1651065542770--><div class=\'cv\'><span class=\'notranslate\'><b>Chelsi Miller<timestamp_1651065542_cv>:&nbsp;</b></span>Thank you, you too!</div><!--end:1651065542770--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am unable to access the Compliance Solutions Learning Portal to continue my 40 hour HAZWOPER online material. When I click on the link provided in my confirmation email, it leads me to a page that says \"Bad Gateway.\" How can I access the login portal?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Chelsi Miller!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I apologize for the inconvenience.  We are aware of the situation and are working on a resolution.I will email you back once we have the site back up and running.\r\nChelsi Miller: Hello Tiffany. I am good, how are you?\r\nChelsi Miller: Ok, thank you so much!\r\nTiffany: I am good thank you!\r\nTiffany: Of course! Is there anything else I can assist you with for today?\r\nChelsi Miller: No ma&#39;am, that is all.\r\nTiffany: I will get you that email once I have an update.  Until then have a safe day!\r\nChelsi Miller: Thank you, you too!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('275707208WJ', 1651068705, 1651068830, 2, 23, 32, 12, 0, 0, 4, 0, 1796, 0, 0, 0, 0, 'Erin Gilmore', 'erin.gilmore@tetratech.com', '136.226.75.16', '98dcbe40306179778c379a1f79726ba8', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-tetra tech-cus-', 'Website crashed this morning while I was working through one of my modules. Any chance you will know when it is going to be back up? Trying to finish my course and take exam today!', '<div class=\'ca\'><div class=\'info_box\'><i>Website crashed this morning while I was working through one of my modules. Any chance you will know when it is going to be back up? Trying to finish my course and take exam today!</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1651068707688--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651068707_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Erin Gilmore</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1651068707688--><><!--begin:1651068752431--><div class=\'cv\'><span class=\'notranslate\'><b>Erin Gilmore<timestamp_1651068752_cv>:&nbsp;</b></span>I&#39;m doing alright, a little stressed about my course</div><!--end:1651068752431--><><!--begin:1651068785789--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651068785_co>:&nbsp;</b></span>We are working on the resolution now.  It should be back up soon.  If you want to try again now it may be up already.  I just tried my admin account and it looks like it is up</div><!--end:1651068785789--><><!--begin:1651068800039--><div class=\'cv\'><span class=\'notranslate\'><b>Erin Gilmore<timestamp_1651068800_cv>:&nbsp;</b></span>Yes, just checked! thank you </div><!--end:1651068800039--><><!--begin:1651068804783--><div class=\'cv\'><span class=\'notranslate\'><b>Erin Gilmore<timestamp_1651068804_cv>:&nbsp;</b></span>all set now!</div><!--end:1651068804783--><><!--begin:1651068819820--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651068819_co>:&nbsp;</b></span>Sure thing! I apologize for the inconvenience.</div><!--end:1651068819820--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Website crashed this morning while I was working through one of my modules. Any chance you will know when it is going to be back up? Trying to finish my course and take exam today!\r\nTiffany has joined the chat.\r\nTiffany: Hi, Erin Gilmore!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nErin Gilmore: I&#39;m doing alright, a little stressed about my course\r\nTiffany: We are working on the resolution now.  It should be back up soon.  If you want to try again now it may be up already.  I just tried my admin account and it looks like it is up\r\nErin Gilmore: Yes, just checked! thank you \r\nErin Gilmore: all set now!\r\nTiffany: Sure thing! I apologize for the inconvenience.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('275719262G5', 1651080740, 1651080932, 2, 19, 12, 6, 0, 0, 5, 0, 1365, 0, 0, 0, 0, 'Lauren ', 'Murphy.laurend1@gmail.com', '107.77.207.49', 'f16e373c322594f0d9227e7d6fdf3052', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Self-cus-', 'Do I have to be with a company or can I take a class if I\'m unemployed to maintain certification?', '<div class=\'ca\'><div class=\'info_box\'><i>Do I have to be with a company or can I take a class if I\'m unemployed to maintain certification?</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1651080803323--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1651080803_co>:&nbsp;</b></span>You can absolutely take a class as an independent student.</div><!--end:1651080803323--><><!--begin:1651080845461--><div class=\'cv\'><span class=\'notranslate\'><b>Lauren <timestamp_1651080846_cv>:&nbsp;</b></span>During registration they require an address and stipulate that it can not be a home address.</div><!--end:1651080845461--><><!--begin:1651080871257--><div class=\'cv\'><span class=\'notranslate\'><b>Lauren <timestamp_1651080871_cv>:&nbsp;</b></span>Specifically I am trying to take the 8hr hazwoper refresher</div><!--end:1651080871257--><><!--begin:1651080912962--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1651080913_co>:&nbsp;</b></span>That is how we usually receive the orders but you can simply use your home address.</div><!--end:1651080912962--><><!--begin:1651080929533--><div class=\'cv\'><span class=\'notranslate\'><b>Lauren <timestamp_1651080930_cv>:&nbsp;</b></span>Ok thank you</div><!--end:1651080929533--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Do I have to be with a company or can I take a class if I\'m unemployed to maintain certification?\r\nTracy has joined the chat.\r\nTracy: You can absolutely take a class as an independent student.\r\nLauren : During registration they require an address and stipulate that it can not be a home address.\r\nLauren : Specifically I am trying to take the 8hr hazwoper refresher\r\nTracy: That is how we usually receive the orders but you can simply use your home address.\r\nLauren : Ok thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('27572100482', 1651082496, 1651083856, 2, 23, 27, 6, 0, 0, 5, 0, 6726, 308, 0, 0, 0, 'Aimee', 'aimeegerhard@verizon.net', '173.49.41.145', '030c75e395b85a3cd9379b2da7b677dc', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Gerhard & Gerhard-cus-', 'Does 40 hr hazwoper seminar training include the required hours, testing time, and in-person training needed for full certification? And what are the hours for the seminar in Ft. Washington PA from 5/10 to 5/13?', '<div class=\'ca\'><div class=\'info_box\'><i>Does 40 hr hazwoper seminar training include the required hours, testing time, and in-person training needed for full certification? And what are the hours for the seminar in Ft. Washington PA from 5/10 to 5/13?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1651082498518--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651082498_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Aimee</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1651082498518--><><!--begin:1651082543886--><div class=\'cv\'><span class=\'notranslate\'><b>Aimee<timestamp_1651082548_cv>:&nbsp;</b></span>Good thanks. Just looking for some information for my daughter who needs 40 hr Hazwoper for an internship this summer.</div><!--end:1651082543886--><><!--begin:1651082565768--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651082565_co>:&nbsp;</b></span>Yes.  Other then the required 3 day field experience needed.</div><!--end:1651082565768--><><!--begin:1651082591104--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651082591_co>:&nbsp;</b></span>The class is 4/10 hour days Tuesday through Friday start time usually 8:00am</div><!--end:1651082591104--><><!--begin:1651082588447--><div class=\'cv\'><span class=\'notranslate\'><b>Aimee<timestamp_1651082593_cv>:&nbsp;</b></span>I&#39;m very confused. </div><!--end:1651082588447--><><!--begin:1651082611854--><div class=\'cv\'><span class=\'notranslate\'><b>Aimee<timestamp_1651082616_cv>:&nbsp;</b></span>When is the final exam then? And when is the 8 hour hands-on?</div><!--end:1651082611854--><><!--begin:1651082672441--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651082672_co>:&nbsp;</b></span>The final exam is Friday at the end of class about at the 38-39 hour mark</div><!--end:1651082672441--><><!--begin:1651082695754--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651082695_co>:&nbsp;</b></span>The hands-on portion is completed on Friday as well during our class time.</div><!--end:1651082695754--><><!--begin:1651082723313--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651082723_co>:&nbsp;</b></span>I can send you over a course outline it does not have dates or times but it does go in the order the class is set up</div><!--end:1651082723313--><><!--begin:1651082726011--><div class=\'cv\'><span class=\'notranslate\'><b>Aimee<timestamp_1651082730_cv>:&nbsp;</b></span>So if taking it in person, she gets everything done in 4 days? Nothing else required after that?</div><!--end:1651082726011--><><!--begin:1651082758851--><div class=\'cv\'><span class=\'notranslate\'><b>Aimee<timestamp_1651082763_cv>:&nbsp;</b></span>I&#39;ve looked at the course outline, but I&#39;m just not familiar with this stuff so difficult for me to figure it out</div><!--end:1651082758851--><><!--begin:1651082777533--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651082777_co>:&nbsp;</b></span>Correct she will get a certificate from us as long as she passes the final exam with a 70% or better. </div><!--end:1651082777533--><><!--begin:1651082800306--><div class=\'cv\'><span class=\'notranslate\'><b>Aimee<timestamp_1651082804_cv>:&nbsp;</b></span>And the certificate includes the on-site, in person 8 hr requirement?</div><!--end:1651082800306--><><!--begin:1651082866379--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651082866_co>:&nbsp;</b></span>The certificate does not state that but yes that is included in the certification itself.  </div><!--end:1651082866379--><><!--begin:1651082883079--><div class=\'cv\'><span class=\'notranslate\'><b>Aimee<timestamp_1651082887_cv>:&nbsp;</b></span>How does this differ from the hybrid option?</div><!--end:1651082883079--><><!--begin:1651082901820--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651082901_co>:&nbsp;</b></span>The hybrid is an online course</div><!--end:1651082901820--><><!--begin:1651082921755--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651082921_co>:&nbsp;</b></span>We have two online 40-Hour options</div><!--end:1651082921755--><><!--begin:1651082928194--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651082928_co>:&nbsp;</b></span>With both online 40-Hour HAZWOPER courses you receive the same overall certification.<br><br>Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.<br><br>With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.</div><!--end:1651082928194--><><!--begin:1651082975238--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651082975_co>:&nbsp;</b></span>The hands-on day for the online course students is held the final day of the 40-Hour seminar class so it would be 05/13/2022 the week you are speaking about.  </div><!--end:1651082975238--><><!--begin:1651083181884--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651083181_co>:&nbsp;</b></span>Do you have any other questions? It may be easier to go over the phone if you still do not understand</div><!--end:1651083181884--><><!--begin:1651083219489--><div class=\'cv\'><span class=\'notranslate\'><b>Aimee<timestamp_1651083224_cv>:&nbsp;</b></span>Is there a number to call.</div><!--end:1651083219489--><><!--begin:1651083277148--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651083277_co>:&nbsp;</b></span>Yes you can call <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a> and either ask for me Tiffany or another one of my team members that may answer the phone should be able to assist you</div><!--end:1651083277148--><><!--begin:1651083727597--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651083727_co>:&nbsp;</b></span>Or I can call you if that would work better</div><!--end:1651083727597--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Does 40 hr hazwoper seminar training include the required hours, testing time, and in-person training needed for full certification? And what are the hours for the seminar in Ft. Washington PA from 5/10 to 5/13?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Aimee!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAimee: Good thanks. Just looking for some information for my daughter who needs 40 hr Hazwoper for an internship this summer.\r\nTiffany: Yes.  Other then the required 3 day field experience needed.\r\nTiffany: The class is 4/10 hour days Tuesday through Friday start time usually 8:00am\r\nAimee: I&#39;m very confused. \r\nAimee: When is the final exam then? And when is the 8 hour hands-on?\r\nTiffany: The final exam is Friday at the end of class about at the 38-39 hour mark\r\nTiffany: The hands-on portion is completed on Friday as well during our class time.\r\nTiffany: I can send you over a course outline it does not have dates or times but it does go in the order the class is set up\r\nAimee: So if taking it in person, she gets everything done in 4 days? Nothing else required after that?\r\nAimee: I&#39;ve looked at the course outline, but I&#39;m just not familiar with this stuff so difficult for me to figure it out\r\nTiffany: Correct she will get a certificate from us as long as she passes the final exam with a 70% or better. \r\nAimee: And the certificate includes the on-site, in person 8 hr requirement?\r\nTiffany: The certificate does not state that but yes that is included in the certification itself.  \r\nAimee: How does this differ from the hybrid option?\r\nTiffany: The hybrid is an online course\r\nTiffany: We have two online 40-Hour options\r\nTiffany: With both online 40-Hour HAZWOPER courses you receive the same overall certification.Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.\r\nTiffany: The hands-on day for the online course students is held the final day of the 40-Hour seminar class so it would be 05/13/2022 the week you are speaking about.  \r\nTiffany: Do you have any other questions? It may be easier to go over the phone if you still do not understand\r\nAimee: Is there a number to call.\r\nTiffany: Yes you can call tel:8007112706 and either ask for me Tiffany or another one of my team members that may answer the phone should be able to assist you\r\nTiffany: Or I can call you if that would work better\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('275794804ZV', 1651156280, 1651156621, 2, 19, 11, 9, 0, 0, 0, 0, 2951, 0, 0, 0, 0, 'Heidi', 'heidigibson@geminielectric.net', '96.85.124.145', '0e879c1599074c3c1276ad816e22ca04', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Gemini Electric-cus-', 'Hello, I have three employees starting Hazewoper40 on 5/3 (Detroit/ Southfield) location. I see the start time at 8:00am, can you tell me how long the classes are. I see no lunch is provided, will they be able to leave for a lunch break ? or is it recommended for them to bring a lunch? Are there any certain PPE or dress requirements they would need to bring with them?', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I have three employees starting Hazewoper40 on 5/3 (Detroit/ Southfield) location. I see the start time at 8:00am, can you tell me how long the classes are. I see no lunch is provided, will they be able to leave for a lunch break ? or is it recommended for them to bring a lunch? Are there any certain PPE or dress requirements they would need to bring with them?</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1651156320166--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1651156320_co>:&nbsp;</b></span>Heidi</div><!--end:1651156320166--><><!--begin:1651156347365--><div class=\'cv\'><span class=\'notranslate\'><b>Heidi<timestamp_1651156345_cv>:&nbsp;</b></span>Hello</div><!--end:1651156347365--><><!--begin:1651156369656--><div class=\'cv\'><span class=\'notranslate\'><b>Heidi<timestamp_1651156367_cv>:&nbsp;</b></span>Hello, I have three employees starting Hazewoper40 on 5/3 (Detroit/ Southfield) location. I see the start time at 8:00am, can you tell me how long the classes are. I see no lunch is provided, will they be able to leave for a lunch break ? or is it recommended for them to bring a lunch? Are there any certain PPE or dress requirements they would need to bring with them?</div><!--end:1651156369656--><><!--begin:1651156447711--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1651156447_co>:&nbsp;</b></span>Heidid  the classes are 10 hours each day.  Yes they will have a lunch break.  They can either bring lunch or bring money to purchase it.  They just need to come in casual dress - no other needs.</div><!--end:1651156447711--><><!--begin:1651156484486--><div class=\'cv\'><span class=\'notranslate\'><b>Heidi<timestamp_1651156482_cv>:&nbsp;</b></span>ok thank you</div><!--end:1651156484486--><><!--begin:1651156506727--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1651156506_co>:&nbsp;</b></span>Anything else I can do for you?</div><!--end:1651156506727--><><!--begin:1651156519658--><div class=\'cv\'><span class=\'notranslate\'><b>Heidi<timestamp_1651156517_cv>:&nbsp;</b></span>how long is the lunch break</div><!--end:1651156519658--><><!--begin:1651156540758--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1651156540_co>:&nbsp;</b></span>Usually an hour.</div><!--end:1651156540758--><><!--begin:1651156576634--><div class=\'cv\'><span class=\'notranslate\'><b>Heidi<timestamp_1651156574_cv>:&nbsp;</b></span>ok thank you, I am all set</div><!--end:1651156576634--><><!--begin:1651156611111--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1651156611_co>:&nbsp;</b></span>Have a wonderful day!!</div><!--end:1651156611111--><><!--begin:1651156622900--><div class=\'cv\'><span class=\'notranslate\'><b>Heidi<timestamp_1651156621_cv>:&nbsp;</b></span>you do the same</div><!--end:1651156622900--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Hello, I have three employees starting Hazewoper40 on 5/3 (Detroit/ Southfield) location. I see the start time at 8:00am, can you tell me how long the classes are. I see no lunch is provided, will they be able to leave for a lunch break ? or is it recommended for them to bring a lunch? Are there any certain PPE or dress requirements they would need to bring with them?\r\nTracy has joined the chat.\r\nTracy: Heidi\r\nHeidi: Hello\r\nHeidi: Hello, I have three employees starting Hazewoper40 on 5/3 (Detroit/ Southfield) location. I see the start time at 8:00am, can you tell me how long the classes are. I see no lunch is provided, will they be able to leave for a lunch break ? or is it recommended for them to bring a lunch? Are there any certain PPE or dress requirements they would need to bring with them?\r\nTracy: Heidid  the classes are 10 hours each day.  Yes they will have a lunch break.  They can either bring lunch or bring money to purchase it.  They just need to come in casual dress - no other needs.\r\nHeidi: ok thank you\r\nTracy: Anything else I can do for you?\r\nHeidi: how long is the lunch break\r\nTracy: Usually an hour.\r\nHeidi: ok thank you, I am all set\r\nTracy: Have a wonderful day!!\r\nHeidi: you do the same\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('275815473VV', 1651176947, 1651177371, 2, 23, 7, 6, 0, 0, 5, 1, 3119, 0, 0, 0, 0, 'dave', 'droelke@americanpackaging.com', '12.188.111.19', '3bbbf9b31785c88f00f10a0e5cf629a8', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-American Packaging Corp-cus-', 'I have a learner signed up for 24 hour HAWZWOPER training in Madison WI May 10-12. She is looking to schedule childcare for her to attend. I\'m interested in knowing how many others are signed up for the course and how likely it would be to happen. I know that you cannot give a definitive answer yet but any info would be appreciated.', '<div class=\'ca\'><div class=\'info_box\'><i>I have a learner signed up for 24 hour HAWZWOPER training in Madison WI May 10-12. She is looking to schedule childcare for her to attend. I\'m interested in knowing how many others are signed up for the course and how likely it would be to happen. I know that you cannot give a definitive answer yet but any info would be appreciated.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1651176949584--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651176949_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>dave</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1651176949584--><><!--begin:1651176970443--><div class=\'cv\'><span class=\'notranslate\'><b>dave<timestamp_1651176970_cv>:&nbsp;</b></span>On the right side of the ground:)</div><!--end:1651176970443--><><!--begin:1651176983092--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651176983_co>:&nbsp;</b></span>One moment please while I look up the class</div><!--end:1651176983092--><><!--begin:1651177126996--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651177126_co>:&nbsp;</b></span>I see an employee registered for the Milwaukee, WI class for the 05/10-05/12, 2022.  Is this the employee you are talking about</div><!--end:1651177126996--><><!--begin:1651177144731--><div class=\'cv\'><span class=\'notranslate\'><b>dave<timestamp_1651177144_cv>:&nbsp;</b></span>yes</div><!--end:1651177144731--><><!--begin:1651177194732--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651177194_co>:&nbsp;</b></span>We only have one other student currently registered.  Management will make that final class status determination the Friday before the class on 05/06/2022</div><!--end:1651177194732--><><!--begin:1651177251665--><div class=\'cv\'><span class=\'notranslate\'><b>dave<timestamp_1651177251_cv>:&nbsp;</b></span>I am aware. I appreciate the insight. I suspect the class would be canceled if only two were signed up?</div><!--end:1651177251665--><><!--begin:1651177310998--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651177310_co>:&nbsp;</b></span>If we do not get more registrations within the next week. I would yes the class will be cancelled but I do not have the authority to make that final decision.  </div><!--end:1651177310998--><><!--begin:1651177332042--><div class=\'cv\'><span class=\'notranslate\'><b>dave<timestamp_1651177332_cv>:&nbsp;</b></span>understood. I thank you again.</div><!--end:1651177332042--><><!--begin:1651177352667--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651177352_co>:&nbsp;</b></span>Of course.  Is there anything else I can assist you with today?</div><!--end:1651177352667--><><!--begin:1651177367307--><div class=\'cv\'><span class=\'notranslate\'><b>dave<timestamp_1651177367_cv>:&nbsp;</b></span>That&#39;s it. Have a great rest of the day.</div><!--end:1651177367307--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have a learner signed up for 24 hour HAWZWOPER training in Madison WI May 10-12. She is looking to schedule childcare for her to attend. I\'m interested in knowing how many others are signed up for the course and how likely it would be to happen. I know that you cannot give a definitive answer yet but any info would be appreciated.\r\nTiffany has joined the chat.\r\nTiffany: Hi, dave!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\ndave: On the right side of the ground:)\r\nTiffany: One moment please while I look up the class\r\nTiffany: I see an employee registered for the Milwaukee, WI class for the 05/10-05/12, 2022.  Is this the employee you are talking about\r\ndave: yes\r\nTiffany: We only have one other student currently registered.  Management will make that final class status determination the Friday before the class on 05/06/2022\r\ndave: I am aware. I appreciate the insight. I suspect the class would be canceled if only two were signed up?\r\nTiffany: If we do not get more registrations within the next week. I would yes the class will be cancelled but I do not have the authority to make that final decision.  \r\ndave: understood. I thank you again.\r\nTiffany: Of course.  Is there anything else I can assist you with today?\r\ndave: That&#39;s it. Have a great rest of the day.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('2758779113B', 1651239386, 1651239970, 2, 19, 10, 8, 0, 0, 5, 1, 4114, 0, 0, 0, 0, 'Victoria', 'Victoria.Keschinger@hrpassociates.com', '71.147.33.172', '40e26bbc0cd5cb91bcf41cad7c0914eb', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-HRP Associates-cus-', 'Hi, I just completed the online section of the OSHA 40hr HAZWOPER and was looking to find more information about the 8hr hands on portion.', '<div class=\'ca\'><div class=\'info_box\'><i>Hi, I just completed the online section of the OSHA 40hr HAZWOPER and was looking to find more information about the 8hr hands on portion.</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1651239478493--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1651239478_co>:&nbsp;</b></span>Victoria  Here is the information you need</div><!--end:1651239478493--><><!--begin:1651239486465--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1651239486_co>:&nbsp;</b></span>Dress-Out (Hands On) Registration Information<br><br>Please use this link 8-HOUR HAZWOPER ANNUAL REFRESHER  on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.<br> <br>Do not register for the 8-Hour HAZWOPER Refresher through the website.<br> <br>The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). <br> <br>In order to register for the hands-on class please have the students or employer call or email our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  <br>If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  <br> <br>Please be aware of the cancellation/reschedule policy for the hands-on classes before registering.  Please see below:<br> <br>If you do not attend the class you are scheduled for, the following policies and fees will apply:<br>1. All students will be charged a $75.00 administrative fee for rescheduling. <br>2. Space in future classes cannot be guaranteed. <br>3. Any student who NO-SHOWS a class will be charged a $125.00 fee. No Refunds will be issued, and the student must pay full fee if they re-schedule to another course.<br>Students will be considered a NO-SHOW if they do not provide 24 hours advance notice.</div><!--end:1651239486465--><><!--begin:1651239620258--><div class=\'cv\'><span class=\'notranslate\'><b>Victoria<timestamp_1651239620_cv>:&nbsp;</b></span>Do you have the number I would call when I am interested in signing up for a date?</div><!--end:1651239620258--><><!--begin:1651239639268--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1651239639_co>:&nbsp;</b></span><a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a></div><!--end:1651239639268--><><!--begin:1651239674816--><div class=\'cv\'><span class=\'notranslate\'><b>Victoria<timestamp_1651239674_cv>:&nbsp;</b></span>Where would I find the exact dates of the class?</div><!--end:1651239674816--><><!--begin:1651239780023--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1651239780_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1651239780023--><><!--begin:1651239870685--><div class=\'cv\'><span class=\'notranslate\'><b>Victoria<timestamp_1651239870_cv>:&nbsp;</b></span>Perfect! Thank you!</div><!--end:1651239870685--><><!--begin:1651239909920--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1651239909_co>:&nbsp;</b></span>Anything else I xan help with?</div><!--end:1651239909920--><><!--begin:1651239931018--><div class=\'cv\'><span class=\'notranslate\'><b>Victoria<timestamp_1651239931_cv>:&nbsp;</b></span>That is all. Thank you!</div><!--end:1651239931018--><><!--begin:1651239949896--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1651239949_co>:&nbsp;</b></span>Have a great weekend!!</div><!--end:1651239949896--><><!--begin:1651239962661--><div class=\'cv\'><span class=\'notranslate\'><b>Victoria<timestamp_1651239962_cv>:&nbsp;</b></span>You too!</div><!--end:1651239962661--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hi, I just completed the online section of the OSHA 40hr HAZWOPER and was looking to find more information about the 8hr hands on portion.\r\nTracy has joined the chat.\r\nTracy: Victoria  Here is the information you need\r\nTracy: Dress-Out (Hands On) Registration InformationPlease use this link 8-HOUR HAZWOPER ANNUAL REFRESHER  on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training. Do not register for the 8-Hour HAZWOPER Refresher through the website. The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER).  In order to register for the hands-on class please have the students or employer call or email our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.   Please be aware of the cancellation/reschedule policy for the hands-on classes before registering.  Please see below: If you do not attend the class you are scheduled for, the following policies and fees will apply:1. All students will be charged a $75.00 administrative fee for rescheduling. 2. Space in future classes cannot be guaranteed. 3. Any student who NO-SHOWS a class will be charged a $125.00 fee. No Refunds will be issued, and the student must pay full fee if they re-schedule to another course.Students will be considered a NO-SHOW if they do not provide 24 hours advance notice.\r\nVictoria: Do you have the number I would call when I am interested in signing up for a date?\r\nTracy: tel:8007112706\r\nVictoria: Where would I find the exact dates of the class?\r\nTracy: https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nVictoria: Perfect! Thank you!\r\nTracy: Anything else I xan help with?\r\nVictoria: That is all. Thank you!\r\nTracy: Have a great weekend!!\r\nVictoria: You too!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('275890980AH', 1651252461, 1651253309, 2, 23, 16, 11, 0, 0, 5, 0, 6789, 311, 0, 0, 0, 'Bridget', 'bireland@ensafe.com', '69.73.35.6', 'f83e8f57e85e0215b437c61f95a11470', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-EnSafe-cus-', 'I am looking to do the 40 hour Hazwoper training before the end of May. I am willing to travel to Nashville or Memphis (or another location close to Knoxville TN). I have heard that classes will not take place unless the course meets a certain registration capacity. Can you let me know if either Nashville or Memphis is at this point for May?', '<div class=\'ca\'><div class=\'info_box\'><i>I am looking to do the 40 hour Hazwoper training before the end of May. I am willing to travel to Nashville or Memphis (or another location close to Knoxville TN). I have heard that classes will not take place unless the course meets a certain registration capacity. Can you let me know if either Nashville or Memphis is at this point for May?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1651252464192--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651252464_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Bridget</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1651252464192--><><!--begin:1651252480681--><div class=\'cv\'><span class=\'notranslate\'><b>Bridget<timestamp_1651252480_cv>:&nbsp;</b></span>I am well thanks, how are you?</div><!--end:1651252480681--><><!--begin:1651252505521--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651252505_co>:&nbsp;</b></span>We just held our NASH class this week</div><!--end:1651252505521--><><!--begin:1651252520594--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651252520_co>:&nbsp;</b></span>I am checking the schedule now</div><!--end:1651252520594--><><!--begin:1651252570018--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651252569_co>:&nbsp;</b></span>We do have MEM scheduled 05/17-05/20 and NASH again on 05/24-05/27</div><!--end:1651252570018--><><!--begin:1651252576268--><div class=\'cv\'><span class=\'notranslate\'><b>Bridget<timestamp_1651252576_cv>:&nbsp;</b></span>Atlanta may also be an option </div><!--end:1651252576268--><><!--begin:1651252580873--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651252580_co>:&nbsp;</b></span>Let me check on their registrations now</div><!--end:1651252580873--><><!--begin:1651252601568--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651252601_co>:&nbsp;</b></span>We have ATL scheduled for 05/24-05/27</div><!--end:1651252601568--><><!--begin:1651252661050--><div class=\'cv\'><span class=\'notranslate\'><b>Bridget<timestamp_1651252661_cv>:&nbsp;</b></span>Can you let me know what ATL&#39;s reg looks like too?</div><!--end:1651252661050--><><!--begin:1651252662618--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651252662_co>:&nbsp;</b></span>We do not have anyone registered currently for the MEM class in May</div><!--end:1651252662618--><><!--begin:1651252686883--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651252686_co>:&nbsp;</b></span>We have one student registered for both the NASH and ATL May classes</div><!--end:1651252686883--><><!--begin:1651252707266--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651252707_co>:&nbsp;</b></span>We do get most of the registrations for our classes within the week and 2 before the class start date</div><!--end:1651252707266--><><!--begin:1651252716673--><div class=\'cv\'><span class=\'notranslate\'><b>Bridget<timestamp_1651252716_cv>:&nbsp;</b></span>What is the amount needed to hold the class?</div><!--end:1651252716673--><><!--begin:1651252798672--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651252798_co>:&nbsp;</b></span>Each class varies.  I do not have the exact information but usually between 5-6 but sometimes as low as 3.  All those decisions are made by our logistics and management team.</div><!--end:1651252798672--><><!--begin:1651252814385--><div class=\'cv\'><span class=\'notranslate\'><b>Bridget<timestamp_1651252814_cv>:&nbsp;</b></span>Awesome, thank you so much for providing this information</div><!--end:1651252814385--><><!--begin:1651252822124--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651252822_co>:&nbsp;</b></span>Of course!</div><!--end:1651252822124--><><!--begin:1651252837555--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651252837_co>:&nbsp;</b></span>We do have online courses available as well if that is an option</div><!--end:1651252837555--><><!--begin:1651252850169--><div class=\'cv\'><span class=\'notranslate\'><b>Bridget<timestamp_1651252850_cv>:&nbsp;</b></span>I need to do the practicum somewhere</div><!--end:1651252850169--><><!--begin:1651252859979--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651252859_co>:&nbsp;</b></span><a href=\'https://csregs.com/products/40-hour-osha-hazwoper-online-training-hybrid\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/40-hour-osha-hazwoper-online-training-hybrid</a></div><!--end:1651252859979--><><!--begin:1651252885027--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651252884_co>:&nbsp;</b></span>our online portion does include a hands-on portion requirement which is scheduled for the last day of our seminar classes</div><!--end:1651252885027--><><!--begin:1651252998848--><div class=\'cv\'><span class=\'notranslate\'><b>Bridget<timestamp_1651252998_cv>:&nbsp;</b></span>So I can do the online and then just go for the last day of an in-person course? For example complete the online before May 26 and attend the end of the May 27th course?</div><!--end:1651252998848--><><!--begin:1651253052844--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651253052_co>:&nbsp;</b></span>Yes.  As long as we have confirmed the in person class.  </div><!--end:1651253052844--><><!--begin:1651253064600--><div class=\'cv\'><span class=\'notranslate\'><b>Bridget<timestamp_1651253064_cv>:&nbsp;</b></span>That is great. Thank you so much!</div><!--end:1651253064600--><><!--begin:1651253107685--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651253107_co>:&nbsp;</b></span>My pleasure!! Is there anything else I can assist you with today?</div><!--end:1651253107685--><><!--begin:1651253121519--><div class=\'cv\'><span class=\'notranslate\'><b>Bridget<timestamp_1651253121_cv>:&nbsp;</b></span>No, that is all!</div><!--end:1651253121519--><><!--begin:1651253142756--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651253142_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1651253142756--><><!--begin:1651253294272--><div class=\'cv\'><span class=\'notranslate\'><b>Bridget<timestamp_1651253294_cv>:&nbsp;</b></span>You too, thanks!</div><!--end:1651253294272--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am looking to do the 40 hour Hazwoper training before the end of May. I am willing to travel to Nashville or Memphis (or another location close to Knoxville TN). I have heard that classes will not take place unless the course meets a certain registration capacity. Can you let me know if either Nashville or Memphis is at this point for May?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Bridget!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBridget: I am well thanks, how are you?\r\nTiffany: We just held our NASH class this week\r\nTiffany: I am checking the schedule now\r\nTiffany: We do have MEM scheduled 05/17-05/20 and NASH again on 05/24-05/27\r\nBridget: Atlanta may also be an option \r\nTiffany: Let me check on their registrations now\r\nTiffany: We have ATL scheduled for 05/24-05/27\r\nBridget: Can you let me know what ATL&#39;s reg looks like too?\r\nTiffany: We do not have anyone registered currently for the MEM class in May\r\nTiffany: We have one student registered for both the NASH and ATL May classes\r\nTiffany: We do get most of the registrations for our classes within the week and 2 before the class start date\r\nBridget: What is the amount needed to hold the class?\r\nTiffany: Each class varies.  I do not have the exact information but usually between 5-6 but sometimes as low as 3.  All those decisions are made by our logistics and management team.\r\nBridget: Awesome, thank you so much for providing this information\r\nTiffany: Of course!\r\nTiffany: We do have online courses available as well if that is an option\r\nBridget: I need to do the practicum somewhere\r\nTiffany: https://csregs.com/products/40-hour-osha-hazwoper-online-training-hybrid\r\nTiffany: our online portion does include a hands-on portion requirement which is scheduled for the last day of our seminar classes\r\nBridget: So I can do the online and then just go for the last day of an in-person course? For example complete the online before May 26 and attend the end of the May 27th course?\r\nTiffany: Yes.  As long as we have confirmed the in person class.  \r\nBridget: That is great. Thank you so much!\r\nTiffany: My pleasure!! Is there anything else I can assist you with today?\r\nBridget: No, that is all!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nBridget: You too, thanks!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('2758990915X', 1651260569, 1651260908, 2, 19, 13, 8, 0, 0, 0, 0, 1929, 0, 0, 0, 0, 'Chelsea Golon', 'crgolon@loureiro.com', '50.225.247.50', 'c4950b7425af5815e8477fc5c27a97cb', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Loureiro Engineering Associates, Inc.-cus-', 'Hello,\r\nA manager recently signed up one of our employees for the 40-hour HAZWOPER training from May 3-6 in Windsor Locks, but we are unable to find the address of where the training is located. Please let me know if someone can provide me with that information.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello,\r\nA manager recently signed up one of our employees for the 40-hour HAZWOPER training from May 3-6 in Windsor Locks, but we are unable to find the address of where the training is located. Please let me know if someone can provide me with that information.</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1651260604055--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1651260604_co>:&nbsp;</b></span>What is the employees name?</div><!--end:1651260604055--><><!--begin:1651260633077--><div class=\'cv\'><span class=\'notranslate\'><b>Chelsea Golon<timestamp_1651260633_cv>:&nbsp;</b></span>Don Gillette</div><!--end:1651260633077--><><!--begin:1651260771631--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1651260771_co>:&nbsp;</b></span>The address is in the email that was sent to him, but in the meantime-</div><!--end:1651260771631--><><!--begin:1651260804984--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1651260805_co>:&nbsp;</b></span>Training Course Location:<br>CSOTI Instructor<br>Candlewood Suites Windsor Locks<br>149 Ella Grasson Turnpike<br>Windsor Locks CT 06096</div><!--end:1651260804984--><><!--begin:1651260836220--><div class=\'cv\'><span class=\'notranslate\'><b>Chelsea Golon<timestamp_1651260836_cv>:&nbsp;</b></span>Thank you very much, I appreciate your help with this!</div><!--end:1651260836220--><><!--begin:1651260879519--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1651260879_co>:&nbsp;</b></span>Absolutely!  Is there anything else I can help with?</div><!--end:1651260879519--><><!--begin:1651260905196--><div class=\'cv\'><span class=\'notranslate\'><b>Chelsea Golon<timestamp_1651260905_cv>:&nbsp;</b></span>That is all, have a good weekend!</div><!--end:1651260905196--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello,\r\nA manager recently signed up one of our employees for the 40-hour HAZWOPER training from May 3-6 in Windsor Locks, but we are unable to find the address of where the training is located. Please let me know if someone can provide me with that information.\r\nTracy has joined the chat.\r\nTracy: What is the employees name?\r\nChelsea Golon: Don Gillette\r\nTracy: The address is in the email that was sent to him, but in the meantime-\r\nTracy: Training Course Location:CSOTI InstructorCandlewood Suites Windsor Locks149 Ella Grasson TurnpikeWindsor Locks CT 06096\r\nChelsea Golon: Thank you very much, I appreciate your help with this!\r\nTracy: Absolutely!  Is there anything else I can help with?\r\nChelsea Golon: That is all, have a good weekend!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('276137261XC', 1651498737, 1651499179, 2, 23, 11, 7, 0, 0, 0, 0, 2284, 0, 0, 0, 0, 'Idris ', 'iahmad@fsmgroup.us', '24.99.123.248', 'e5ddfa6387e7c6e4a05beb8ad58a60a3', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-FSM Group-cus-', 'I completed my Hazwoper 24hr exam with a 84%. However a certificate did not generate. ', '<div class=\'ca\'><div class=\'info_box\'><i>I completed my Hazwoper 24hr exam with a 84%. However a certificate did not generate. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1651498740910--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651498740_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Idris </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1651498740910--><><!--begin:1651498774245--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651498774_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company.</div><!--end:1651498774245--><><!--begin:1651498915069--><div class=\'cv\'><span class=\'notranslate\'><b>Idris <timestamp_1651498911_cv>:&nbsp;</b></span>Ok. I am receiving emails stating I have two weeks to complete exam.</div><!--end:1651498915069--><><!--begin:1651498971270--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651498971_co>:&nbsp;</b></span>Can I have your last name please to look you up?</div><!--end:1651498971270--><><!--begin:1651498984401--><div class=\'cv\'><span class=\'notranslate\'><b>Idris <timestamp_1651498980_cv>:&nbsp;</b></span>Ahmad</div><!--end:1651498984401--><><!--begin:1651499094538--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651499094_co>:&nbsp;</b></span>I have corrected this error.  I do see you completed the course.  and I have updated the account.  We will be sending your certificate out this week via US Mail.  </div><!--end:1651499094538--><><!--begin:1651499129340--><div class=\'cv\'><span class=\'notranslate\'><b>Idris <timestamp_1651499125_cv>:&nbsp;</b></span>Thanks Tiffany</div><!--end:1651499129340--><><!--begin:1651499172442--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651499172_co>:&nbsp;</b></span>My pleasure! </div><!--end:1651499172442--><><!--begin:1651499179837--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651499179_co>:&nbsp;</b></span>Is there anything else I can assist you with today? </div><!--end:1651499179837--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I completed my Hazwoper 24hr exam with a 84%. However a certificate did not generate. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Idris !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company.\r\nIdris : Ok. I am receiving emails stating I have two weeks to complete exam.\r\nTiffany: Can I have your last name please to look you up?\r\nIdris : Ahmad\r\nTiffany: I have corrected this error.  I do see you completed the course.  and I have updated the account.  We will be sending your certificate out this week via US Mail.  \r\nIdris : Thanks Tiffany\r\nTiffany: My pleasure! \r\nTiffany: Is there anything else I can assist you with today? \r\nThe party has left.  Chat has ended.\r\n\r\n'),
('276139032Y8', 1651500508, 1651503172, 2, 23, 10, 6, 0, 0, 5, 0, 9498, 315, 0, 0, 0, 'Anne Marron', 'cassandra.belvinwilson@woodplc.com', '207.11.241.4', 'e2463034768a8b982ef4b835e0e06a0b', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Wood-cus-', 'hello i just paid for a course Central New Jersey (Somerset)May 17-20, 2022 but i did it wrong because i didn\'t put the right name who will be attending can you help me out please thanks', '<div class=\'ca\'><div class=\'info_box\'><i>hello i just paid for a course Central New Jersey (Somerset)May 17-20, 2022 but i did it wrong because i didn\'t put the right name who will be attending can you help me out please thanks</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1651500509840--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651500509_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Anne Marron</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1651500509840--><><!--begin:1651500527400--><div class=\'cv\'><span class=\'notranslate\'><b>Anne Marron<timestamp_1651500527_cv>:&nbsp;</b></span>Good and looney at the same time..lol</div><!--end:1651500527400--><><!--begin:1651500574862--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651500574_co>:&nbsp;</b></span>I do see your order 17148</div><!--end:1651500574862--><><!--begin:1651500590827--><div class=\'cv\'><span class=\'notranslate\'><b>Anne Marron<timestamp_1651500590_cv>:&nbsp;</b></span>i just paid for an order for 40 osha training and i thingk i did it wrong i put my name insead of the guys name</div><!--end:1651500590827--><><!--begin:1651500593990--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651500593_co>:&nbsp;</b></span>for an online 40-Hour HAZWOPER.  I do not see anyone current assigned to the seat you purchased.</div><!--end:1651500593990--><><!--begin:1651500622952--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651500622_co>:&nbsp;</b></span>You did it right since you are the buyer.  You just need to log in and then invite the employee to start training.  </div><!--end:1651500622952--><><!--begin:1651500628499--><div class=\'cv\'><span class=\'notranslate\'><b>Anne Marron<timestamp_1651500628_cv>:&nbsp;</b></span>I was going for May 17-20 Central NJ Somerset</div><!--end:1651500628499--><><!--begin:1651500671411--><div class=\'cv\'><span class=\'notranslate\'><b>Anne Marron<timestamp_1651500671_cv>:&nbsp;</b></span>i didn&#39;t want it for today i need him to go on the days up top3</div><!--end:1651500671411--><><!--begin:1651500682175--><div class=\'cv\'><span class=\'notranslate\'><b>Anne Marron<timestamp_1651500682_cv>:&nbsp;</b></span>typos </div><!--end:1651500682175--><><!--begin:1651500685680--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651500685_co>:&nbsp;</b></span>Okay it looks like you purchased an online course not the in person seminar course</div><!--end:1651500685680--><><!--begin:1651500701008--><div class=\'cv\'><span class=\'notranslate\'><b>Anne Marron<timestamp_1651500701_cv>:&nbsp;</b></span>so how can this be fixed</div><!--end:1651500701008--><><!--begin:1651500764660--><div class=\'cv\'><span class=\'notranslate\'><b>Anne Marron<timestamp_1651500764_cv>:&nbsp;</b></span>i wanted the Hybrid osha training for May 17-20 </div><!--end:1651500764660--><><!--begin:1651500786192--><div class=\'cv\'><span class=\'notranslate\'><b>Anne Marron<timestamp_1651500786_cv>:&nbsp;</b></span>his name is Schultz Stryker</div><!--end:1651500786192--><><!--begin:1651500820868--><div class=\'cv\'><span class=\'notranslate\'><b>Anne Marron<timestamp_1651500820_cv>:&nbsp;</b></span>May 17-20 Central NJ Somerset+</div><!--end:1651500820868--><><!--begin:1651500872977--><div class=\'cv\'><span class=\'notranslate\'><b>Anne Marron<timestamp_1651500873_cv>:&nbsp;</b></span>yes this is correct i meant to the online one because the last day he gets hands on experience on the 20th</div><!--end:1651500872977--><><!--begin:1651500940017--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651500939_co>:&nbsp;</b></span>If you wanted the online course, you did it right since you are the buyer. You just need to log in and then invite the employee to start training.</div><!--end:1651500940017--><><!--begin:1651500988292--><div class=\'cv\'><span class=\'notranslate\'><b>Anne Marron<timestamp_1651500988_cv>:&nbsp;</b></span>not understanding to start training will it be starting for May 17?</div><!--end:1651500988292--><><!--begin:1651501039152--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651501039_co>:&nbsp;</b></span>If you want the student to complete the online course he/she needs to complete the online portion prior to being able to scheduled for the hand on class.  </div><!--end:1651501039152--><><!--begin:1651501073428--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651501073_co>:&nbsp;</b></span>He or she can start as soon as they accept the online course invite but will need to be completed by 05/16/2022 in order to register for the hands-on class scheduled for 05/20/2022.</div><!--end:1651501073428--><><!--begin:1651501243955--><div class=\'cv\'><span class=\'notranslate\'><b>Anne Marron<timestamp_1651501244_cv>:&nbsp;</b></span>I don&#39;t think i even made a profile, it just came on the web page as i pushed register now for confirmed classes and i just started ordering</div><!--end:1651501243955--><><!--begin:1651501347170--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651501347_co>:&nbsp;</b></span>You would finish setting up your account by clicking a link in the automated email you received and then creating a password</div><!--end:1651501347170--><><!--begin:1651501385575--><div class=\'cv\'><span class=\'notranslate\'><b>Anne Marron<timestamp_1651501385_cv>:&nbsp;</b></span>ok could you wait right there for a minute let me see thanks</div><!--end:1651501385575--><><!--begin:1651501417191--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651501417_co>:&nbsp;</b></span>Yes I will wait</div><!--end:1651501417191--><><!--begin:1651501643485--><div class=\'cv\'><span class=\'notranslate\'><b>Anne Marron<timestamp_1651501643_cv>:&nbsp;</b></span>ok I am in</div><!--end:1651501643485--><><!--begin:1651501651826--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651501651_co>:&nbsp;</b></span>I did also send you an email with step by step directions if needed.</div><!--end:1651501651826--><><!--begin:1651501860603--><div class=\'cv\'><span class=\'notranslate\'><b>Anne Marron<timestamp_1651501860_cv>:&nbsp;</b></span>so i see stuff but no where to put the real date that i want him to do</div><!--end:1651501860603--><><!--begin:1651501965789--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651501965_co>:&nbsp;</b></span>You will need to invite him to complete the online 40-Hour portion first.  Then once he completes the online 40 hours and passes the exam, he will email or call our office to be registered for the hands-on class as we do need to verify he has completed the online portion prior to getting him registered.  </div><!--end:1651501965789--><><!--begin:1651502051002--><div class=\'cv\'><span class=\'notranslate\'><b>Anne Marron<timestamp_1651502051_cv>:&nbsp;</b></span>but will it be starting on May 17 not today?</div><!--end:1651502051002--><><!--begin:1651502106853--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651502106_co>:&nbsp;</b></span>The online course is available right after you buy it and the student has 90 days to complete the online after accepting the invite.  </div><!--end:1651502106853--><><!--begin:1651502133419--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651502133_co>:&nbsp;</b></span>If he does not start the online portion until 05/17/2022 then he will not be able to attend the hands-on day on 05/20/2022</div><!--end:1651502133419--><><!--begin:1651502150398--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651502150_co>:&nbsp;</b></span>Do you want him to attend the seminar class that is all in person from 05/17-05/20, 2022?</div><!--end:1651502150398--><><!--begin:1651502201656--><div class=\'cv\'><span class=\'notranslate\'><b>Anne Marron<timestamp_1651502201_cv>:&nbsp;</b></span>noooo he said the online course and then on the 20th he attends in person please pull that money so i can do it right</div><!--end:1651502201656--><><!--begin:1651502252411--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651502252_co>:&nbsp;</b></span>This is right.  I need to call you as it will be better to speak with you over the phone.  Can you provide me a number to reach out to you?</div><!--end:1651502252411--><><!--begin:1651502268526--><div class=\'cv\'><span class=\'notranslate\'><b>Anne Marron<timestamp_1651502268_cv>:&nbsp;</b></span>6096892829</div><!--end:1651502268526--><><!--begin:1651502277497--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651502277_co>:&nbsp;</b></span>calling you now</div><!--end:1651502277497--><><!--begin:1651502298661--><div class=\'cv\'><span class=\'notranslate\'><b>Anne Marron<timestamp_1651502298_cv>:&nbsp;</b></span><span class=\'emoji_chat\'>&#128077;</span></div><!--end:1651502298661--><><!--begin:1651503169631--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651503169_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1651503169631--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'hello i just paid for a course Central New Jersey (Somerset)May 17-20, 2022 but i did it wrong because i didn\'t put the right name who will be attending can you help me out please thanks\r\nTiffany has joined the chat.\r\nTiffany: Hi, Anne Marron!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAnne Marron: Good and looney at the same time..lol\r\nTiffany: I do see your order 17148\r\nAnne Marron: i just paid for an order for 40 osha training and i thingk i did it wrong i put my name insead of the guys name\r\nTiffany: for an online 40-Hour HAZWOPER.  I do not see anyone current assigned to the seat you purchased.\r\nTiffany: You did it right since you are the buyer.  You just need to log in and then invite the employee to start training.  \r\nAnne Marron: I was going for May 17-20 Central NJ Somerset\r\nAnne Marron: i didn&#39;t want it for today i need him to go on the days up top3\r\nAnne Marron: typos \r\nTiffany: Okay it looks like you purchased an online course not the in person seminar course\r\nAnne Marron: so how can this be fixed\r\nAnne Marron: i wanted the Hybrid osha training for May 17-20 \r\nAnne Marron: his name is Schultz Stryker\r\nAnne Marron: May 17-20 Central NJ Somerset+\r\nAnne Marron: yes this is correct i meant to the online one because the last day he gets hands on experience on the 20th\r\nTiffany: If you wanted the online course, you did it right since you are the buyer. You just need to log in and then invite the employee to start training.\r\nAnne Marron: not understanding to start training will it be starting for May 17?\r\nTiffany: If you want the student to complete the online course he/she needs to complete the online portion prior to being able to scheduled for the hand on class.  \r\nTiffany: He or she can start as soon as they accept the online course invite but will need to be completed by 05/16/2022 in order to register for the hands-on class scheduled for 05/20/2022.\r\nAnne Marron: I don&#39;t think i even made a profile, it just came on the web page as i pushed register now for confirmed classes and i just started ordering\r\nTiffany: You would finish setting up your account by clicking a link in the automated email you received and then creating a password\r\nAnne Marron: ok could you wait right there for a minute let me see thanks\r\nTiffany: Yes I will wait\r\nAnne Marron: ok I am in\r\nTiffany: I did also send you an email with step by step directions if needed.\r\nAnne Marron: so i see stuff but no where to put the real date that i want him to do\r\nTiffany: You will need to invite him to complete the online 40-Hour portion first.  Then once he completes the online 40 hours and passes the exam, he will email or call our office to be registered for the hands-on class as we do need to verify he has completed the online portion prior to getting him registered.  \r\nAnne Marron: but will it be starting on May 17 not today?\r\nTiffany: The online course is available right after you buy it and the student has 90 days to complete the online after accepting the invite.  \r\nTiffany: If he does not start the online portion until 05/17/2022 then he will not be able to attend the hands-on day on 05/20/2022\r\nTiffany: Do you want him to attend the seminar class that is all in person from 05/17-05/20, 2022?\r\nAnne Marron: noooo he said the online course and then on the 20th he attends in person please pull that money so i can do it right\r\nTiffany: This is right.  I need to call you as it will be better to speak with you over the phone.  Can you provide me a number to reach out to you?\r\nAnne Marron: 6096892829\r\nTiffany: calling you now\r\nAnne Marron: &#128077;\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('276139563JQ', 1651501035, 1651501365, 2, 23, 7, 3, 0, 0, 5, 1, 2771, 312, 0, 0, 0, 'Aimee', 'aimeegerhard@verizon.net', '173.49.41.145', '030c75e395b85a3cd9379b2da7b677dc', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Kleinfelder-cus-', 'Just helping my daughter, who will be intern, register for HAZWOPER 40 at Ft Washington on 05/10. Asks for company address, but she is really registering individually and then will be reimbursed by company. Should we use her home address or the internship address? \r\nAlso, I understand that there is a minimum # of registrations needed. How many do you have so far? \r\nThanks!', '<div class=\'ca\'><div class=\'info_box\'><i>Just helping my daughter, who will be intern, register for HAZWOPER 40 at Ft Washington on 05/10. Asks for company address, but she is really registering individually and then will be reimbursed by company. Should we use her home address or the internship address? \r\nAlso, I understand that there is a minimum # of registrations needed. How many do you have so far? \r\nThanks!</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1651501042721--><div class=\'cv\'><span class=\'notranslate\'><b>Aimee<timestamp_1651501047_cv>:&nbsp;</b></span>Hi Tiffany! We spoke last week!</div><!--end:1651501042721--><><!--begin:1651501082017--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651501081_co>:&nbsp;</b></span>Yes I remember :)</div><!--end:1651501082017--><><!--begin:1651501122433--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651501122_co>:&nbsp;</b></span>I am looking up the class now to see how it looks&#39;</div><!--end:1651501122433--><><!--begin:1651501195282--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651501195_co>:&nbsp;</b></span>We only have one student registered so far and we will need at least 4 or 5 more in order to confirm the class.  </div><!--end:1651501195282--><><!--begin:1651501229039--><div class=\'cv\'><span class=\'notranslate\'><b>Aimee<timestamp_1651501233_cv>:&nbsp;</b></span>And should we use her home address?</div><!--end:1651501229039--><><!--begin:1651501235017--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651501234_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Aimee</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1651501235017--><><!--begin:1651501262769--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651501262_co>:&nbsp;</b></span>sorry about that last message not sure what happened I think the system sent it by mistake</div><!--end:1651501262769--><><!--begin:1651501303370--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651501303_co>:&nbsp;</b></span>If she is going to be reimbursed by the company she is interning with she should use the company name and office address she is associated with</div><!--end:1651501303370--><><!--begin:1651501325362--><div class=\'cv\'><span class=\'notranslate\'><b>Aimee<timestamp_1651501329_cv>:&nbsp;</b></span>Thanks for your help.</div><!--end:1651501325362--><><!--begin:1651501355953--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651501355_co>:&nbsp;</b></span>Of course!</div><!--end:1651501355953--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Just helping my daughter, who will be intern, register for HAZWOPER 40 at Ft Washington on 05/10. Asks for company address, but she is really registering individually and then will be reimbursed by company. Should we use her home address or the internship address? \r\nAlso, I understand that there is a minimum # of registrations needed. How many do you have so far? \r\nThanks!\r\nTiffany has joined the chat.\r\nAimee: Hi Tiffany! We spoke last week!\r\nTiffany: Yes I remember :)\r\nTiffany: I am looking up the class now to see how it looks&#39;\r\nTiffany: We only have one student registered so far and we will need at least 4 or 5 more in order to confirm the class.  \r\nAimee: And should we use her home address?\r\nTiffany: Hi, Aimee!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: sorry about that last message not sure what happened I think the system sent it by mistake\r\nTiffany: If she is going to be reimbursed by the company she is interning with she should use the company name and office address she is associated with\r\nAimee: Thanks for your help.\r\nTiffany: Of course!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('27614047097', 1651501957, 1651502517, 2, 23, 22, 4, 0, 0, 5, 1, 2015, 313, 0, 0, 0, 'Aimee', 'aimeegerhard@verizon.net', '173.49.41.145', '030c75e395b85a3cd9379b2da7b677dc', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Kleinfelder-cus-', 'One question. Registering daughter who will be an intern at Kleinfelder. Should company address in registration have her name, or a contact at the company? ', '<div class=\'ca\'><div class=\'info_box\'><i>One question. Registering daughter who will be an intern at Kleinfelder. Should company address in registration have her name, or a contact at the company? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1651501963950--><div class=\'cv\'><span class=\'notranslate\'><b>Aimee<timestamp_1651501968_cv>:&nbsp;</b></span>Glad it&#39;s you again!</div><!--end:1651501963950--><><!--begin:1651501971121--><div class=\'cv\'><span class=\'notranslate\'><b>Aimee<timestamp_1651501975_cv>:&nbsp;</b></span>So sorry for all the questions!</div><!--end:1651501971121--><><!--begin:1651501979628--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651501979_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Aimee</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1651501979628--><><!--begin:1651501985981--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651501985_co>:&nbsp;</b></span>No worries</div><!--end:1651501985981--><><!--begin:1651502024126--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651502024_co>:&nbsp;</b></span>You can put both if you&#39;d like.  I will be the one wo receives the registration and if I have any questions I will reach out.  </div><!--end:1651502024126--><><!--begin:1651502034224--><div class=\'cv\'><span class=\'notranslate\'><b>Aimee<timestamp_1651502038_cv>:&nbsp;</b></span>Great. Thanks!</div><!--end:1651502034224--><><!--begin:1651502038620--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651502038_co>:&nbsp;</b></span>We may already have the company and contact in our system </div><!--end:1651502038620--><><!--begin:1651502048317--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651502048_co>:&nbsp;</b></span>My pleasure! :)</div><!--end:1651502048317--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'One question. Registering daughter who will be an intern at Kleinfelder. Should company address in registration have her name, or a contact at the company? \r\nTiffany has joined the chat.\r\nAimee: Glad it&#39;s you again!\r\nAimee: So sorry for all the questions!\r\nTiffany: Hi, Aimee!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: No worries\r\nTiffany: You can put both if you&#39;d like.  I will be the one wo receives the registration and if I have any questions I will reach out.  \r\nAimee: Great. Thanks!\r\nTiffany: We may already have the company and contact in our system \r\nTiffany: My pleasure! :)\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('276141484K3', 1651502972, 1651503151, 2, 23, 23, 4, 0, 0, 5, 1, 2119, 0, 0, 0, 0, 'Aimee', 'aimeegerhard@verizon.net', '173.49.41.145', '030c75e395b85a3cd9379b2da7b677dc', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Kleinfelder-cus-', 'One last question - How many are registered for Hazwoper 40 in person seminar in Orlando on 5/17? I understand you need 5. Our daughter is registered in Ft Washington on 5/10, but just looking at other options should that be canceled', '<div class=\'ca\'><div class=\'info_box\'><i>One last question - How many are registered for Hazwoper 40 in person seminar in Orlando on 5/17? I understand you need 5. Our daughter is registered in Ft Washington on 5/10, but just looking at other options should that be canceled</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1651502976145--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651502976_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Aimee</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1651502976145--><><!--begin:1651502998597--><div class=\'cv\'><span class=\'notranslate\'><b>Aimee<timestamp_1651503003_cv>:&nbsp;</b></span>I am SOOO sorry for another question. This should be the last!</div><!--end:1651502998597--><><!--begin:1651503021633--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651503021_co>:&nbsp;</b></span>:) I am happy to help</div><!--end:1651503021633--><><!--begin:1651503067843--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651503067_co>:&nbsp;</b></span>I only see one registered for that Orlando, FL date and location</div><!--end:1651503067843--><><!--begin:1651503092009--><div class=\'cv\'><span class=\'notranslate\'><b>Aimee<timestamp_1651503096_cv>:&nbsp;</b></span>OK, thanks. I guess I&#39;ll follow up on that one if Ft Washington doesn&#39;t work. </div><!--end:1651503092009--><><!--begin:1651503117514--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651503117_co>:&nbsp;</b></span>Sounds like a plan :)</div><!--end:1651503117514--><><!--begin:1651503118039--><div class=\'cv\'><span class=\'notranslate\'><b>Aimee<timestamp_1651503122_cv>:&nbsp;</b></span>We have family there so she could stay there.</div><!--end:1651503118039--><><!--begin:1651503121684--><div class=\'cv\'><span class=\'notranslate\'><b>Aimee<timestamp_1651503125_cv>:&nbsp;</b></span>Thanks again.</div><!--end:1651503121684--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'One last question - How many are registered for Hazwoper 40 in person seminar in Orlando on 5/17? I understand you need 5. Our daughter is registered in Ft Washington on 5/10, but just looking at other options should that be canceled\r\nTiffany has joined the chat.\r\nTiffany: Hi, Aimee!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAimee: I am SOOO sorry for another question. This should be the last!\r\nTiffany: :) I am happy to help\r\nTiffany: I only see one registered for that Orlando, FL date and location\r\nAimee: OK, thanks. I guess I&#39;ll follow up on that one if Ft Washington doesn&#39;t work. \r\nTiffany: Sounds like a plan :)\r\nAimee: We have family there so she could stay there.\r\nAimee: Thanks again.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('276152131W7', 1651513607, 1651513762, 2, 23, 11, 6, 0, 0, 5, 1, 1766, 0, 0, 0, 0, 'Aimee', 'aimeegerhard@verizon.net', '173.49.41.145', '030c75e395b85a3cd9379b2da7b677dc', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Kleinfelder-cus-', 'My daughter Allison is registered for 5/10/22 in Ft Washington. She is having a physical on 5/9/22 for her internship. What documentation do you need for her to participate in class dress-out exercises?\r\nAlso, if Ft Washington is canceled can we reschedule right away for another location the following week?', '<div class=\'ca\'><div class=\'info_box\'><i>My daughter Allison is registered for 5/10/22 in Ft Washington. She is having a physical on 5/9/22 for her internship. What documentation do you need for her to participate in class dress-out exercises?\r\nAlso, if Ft Washington is canceled can we reschedule right away for another location the following week?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1651513609318--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651513609_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Aimee</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1651513609318--><><!--begin:1651513621972--><div class=\'cv\'><span class=\'notranslate\'><b>Aimee<timestamp_1651513625_cv>:&nbsp;</b></span>Hi Tiffany, it&#39;s me again! With more questions</div><!--end:1651513621972--><><!--begin:1651513719488--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651513719_co>:&nbsp;</b></span>We do not need the documentation.  We just want to ensure students and their employers are aware they should be in good shape to participate in the hands-on mock exercises and when trying on the PPE gear</div><!--end:1651513719488--><><!--begin:1651513738938--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1651513738_co>:&nbsp;</b></span>Yes you can reschedule right away if the class cancels</div><!--end:1651513738938--><><!--begin:1651513755186--><div class=\'cv\'><span class=\'notranslate\'><b>Aimee<timestamp_1651513758_cv>:&nbsp;</b></span>OK, great. Thanks so much again!</div><!--end:1651513755186--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'My daughter Allison is registered for 5/10/22 in Ft Washington. She is having a physical on 5/9/22 for her internship. What documentation do you need for her to participate in class dress-out exercises?\r\nAlso, if Ft Washington is canceled can we reschedule right away for another location the following week?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Aimee!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAimee: Hi Tiffany, it&#39;s me again! With more questions\r\nTiffany: We do not need the documentation.  We just want to ensure students and their employers are aware they should be in good shape to participate in the hands-on mock exercises and when trying on the PPE gear\r\nTiffany: Yes you can reschedule right away if the class cancels\r\nAimee: OK, great. Thanks so much again!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
