I am trying to order a replacement certificate and the website doesn't seem to be working.
Tiffany has joined the chat.
Tiffany: Hi, Amie !My name is Tiffany. Welcome to ComplyChat!How are you today? 
Amie : Hi Tiffany
Tiffany: What is the error you are running into? Are you on Internet Explorer?
Amie : using chrome
Amie : it doesn&#39;t give an error, just does not respond
Amie : page looks incomplete
Amie : can I just request the record here?
Tiffany: There is a $10 fee for replacement certificates which I can not take over chat
Amie : there&#39;s an option to select a delivery option, and a button that says Register, and an area that says Product Description which is empty
Amie : when I click register nothing happens
Tiffany: https://csregs.com/pages/certificate-requests
Tiffany: Then select the link that says
Tiffany: I am a Sponsor Employer/Employee Order Your Copy Now!
Amie : okay, I will try that
Amie : I can order it myself?
Tiffany: Yes you will fill in an information page and then be re-directed to the payment page.  
Amie : okay, thanks
Amie : it will send it to the original employer?
Amie : not to me?
Tiffany: If you are no longer with the company that registered and paid for your training we do need an authorization release to send the certificate to you directly
Tiffany:  Please download and complete a certificate release form.
Tiffany: https://csregsdata.com/wp-content/uploads/2020/01/Certificate-Release.pdf
Tiffany: The you would use this page to order the certificate once you have the auth completed.
Tiffany: https://csregs.com/pages/certificate-request-for-employees-and-new-employers
Amie : okay, thank you
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