<div class='ca'><div class='info_box'><i>During my assessment I completed a question, but the next button is not working. I tried to exit the module and enter again, but it is still getting stuck on that question. </i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689881344745--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1689881344_co>:&nbsp;</b></span>Hi, <span class='notranslate'>ally maniscalco</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689881344745--><><!--begin:1689881358737--><div class='cv'><span class='notranslate'><b>ally maniscalco<timestamp_1689881356_cv>:&nbsp;</b></span>Hi, I am well how are you?</div><!--end:1689881358737--><><!--begin:1689881387966--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1689881387_co>:&nbsp;</b></span>I am good thank you</div><!--end:1689881387966--><><!--begin:1689881412147--><div class='cv'><span class='notranslate'><b>ally maniscalco<timestamp_1689881410_cv>:&nbsp;</b></span>glad to hear </div><!--end:1689881412147--><><!--begin:1689881451673--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1689881451_co>:&nbsp;</b></span>Reasons this error may have occurred are:<br>Allowing the training to time out due to inactivity of 10 minutes or more<br>Improperly exiting the training course<br>Using an unsupported browser</div><!--end:1689881451673--><><!--begin:1689881468560--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1689881468_co>:&nbsp;</b></span>To ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.<br>Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.<br>If you are not active, log out of the course. <br>To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  </div><!--end:1689881468560--><><!--begin:1689881493063--><div class='cv'><span class='notranslate'><b>ally maniscalco<timestamp_1689881491_cv>:&nbsp;</b></span>I&#39;ve been using chrome as my browser for the other trainings, I have not logged out or been in active </div><!--end:1689881493063--><><!--begin:1689881502105--><div class='cv'><span class='notranslate'><b>ally maniscalco<timestamp_1689881500_cv>:&nbsp;</b></span>do you think I should try to log out and log back in? </div><!--end:1689881502105--><><!--begin:1689881518736--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1689881518_co>:&nbsp;</b></span>I did pull your history and I show your account timed out a couple times due to inactivity. <br> I have passed you through the current modules lesson.  You can now proceed forward.</div><!--end:1689881518736--><><!--begin:1689881554699--><div class='cv'><span class='notranslate'><b>ally maniscalco<timestamp_1689881552_cv>:&nbsp;</b></span>Yes, I did time out a few times earlier, this particular time I dont think that happened, but thank you so much for you help that is good to know </div><!--end:1689881554699--><><!--begin:1689881576376--><div class='cv'><span class='notranslate'><b>ally maniscalco<timestamp_1689881574_cv>:&nbsp;</b></span>I appreciate your help! </div><!--end:1689881576376--><><!--begin:1689881576886--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1689881576_co>:&nbsp;</b></span>You will need to refresh your page to see the next module as available.  </div><!--end:1689881576886--><><!--begin:1689881584257--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1689881584_co>:&nbsp;</b></span>My pleasure!</div><!--end:1689881584257--><><!--begin:1689881591688--><div class='cv'><span class='notranslate'><b>ally maniscalco<timestamp_1689881589_cv>:&nbsp;</b></span>Yes, I see it now </div><!--end:1689881591688--><><!--begin:1689881595449--><div class='cv'><span class='notranslate'><b>ally maniscalco<timestamp_1689881593_cv>:&nbsp;</b></span>Have a great day </div><!--end:1689881595449--><><!--begin:1689881598973--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1689881598_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1689881598973--><><!--begin:1689881610809--><div class='cv'><span class='notranslate'><b>ally maniscalco<timestamp_1689881608_cv>:&nbsp;</b></span>That is all, thank you again </div><!--end:1689881610809--><><!--begin:1689881625717--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1689881625_co>:&nbsp;</b></span>You are welcome! Have a great day!</div><!--end:1689881625717--><><div class='cl'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>