<div class='ca'><div class='info_box'><i>Could I have my certificate emailed? When is the estimated date of arrival?</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1617976302290--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1617976208_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Adele Fequiere</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1617976302290--><><!--begin:1617976328595--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1617976234_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1617976328595--><><!--begin:1617976289422--><div class='cv'><span class='notranslate'><b>Adele Fequiere<timestamp_1617976289_cv>:&nbsp;</b></span>Good! Okay.</div><!--end:1617976289422--><><!--begin:1617976546990--><div class='cv'><span class='notranslate'><b>Adele Fequiere<timestamp_1617976547_cv>:&nbsp;</b></span>Hi, are you still there?</div><!--end:1617976546990--><><!--begin:1617976648975--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1617976554_co>:&nbsp;</b></span>Normally certificate will be sent out via US Mail within a few days of completing the course.  Then it takes between 7-10 business days for it to arrive at the company location.  </div><!--end:1617976648975--><><!--begin:1617976579342--><div class='cv'><span class='notranslate'><b>Adele Fequiere<timestamp_1617976579_cv>:&nbsp;</b></span>Is the company location Norfolk, VA or Baton Rouge?</div><!--end:1617976579342--><><!--begin:1617976718710--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1617976624_co>:&nbsp;</b></span>One moment please</div><!--end:1617976718710--><><!--begin:1617976803185--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1617976709_co>:&nbsp;</b></span>Sulphur, LA is the company location we are currently sending the certificates to per APTIMs contract.  </div><!--end:1617976803185--><><!--begin:1617976819836--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1617976725_co>:&nbsp;</b></span>It looks like our certificate printer is out of service temporarily.  We are in the process of getting it repaired.<br><br>Due to this internal error, I will send you a PDF certificate at no fee.  I will get this over to you later today.</div><!--end:1617976819836--><><!--begin:1617976769600--><div class='cv'><span class='notranslate'><b>Adele Fequiere<timestamp_1617976769_cv>:&nbsp;</b></span>Okay, thank you!</div><!--end:1617976769600--><><!--begin:1617976871754--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1617976777_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1617976871754--><><!--begin:1617976835390--><div class='cv'><span class='notranslate'><b>Adele Fequiere<timestamp_1617976835_cv>:&nbsp;</b></span>No, PDF certificate is good!</div><!--end:1617976835390--><><!--begin:1617976937204--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1617976843_co>:&nbsp;</b></span>My name is <span class='notranslate'>Tiffany</span>, and you can reach me via email at: <a tag='link' href='mailto:CustomerService@csregs.com' class='notranslate' target='_blank'>CustomerService@csregs.com</a> or by phone at <a href='tel:8007112706' target='_blank' rel='noopener noreferrer'>800-711-2706</a><br><br>Have a great day!</div><!--end:1617976937204--><><!--begin:1617976869358--><div class='cv'><span class='notranslate'><b>Adele Fequiere<timestamp_1617976869_cv>:&nbsp;</b></span>You too, thanks!</div><!--end:1617976869358--><><div class='cl'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>