I have completed the online training but the final assessment is still gray.  
Miguel has joined the chat.
Miguel: Good morning :-)
Lisa Murfitt: Good day!
Miguel: May I transfer you over to my tech support colleague, Tiffany? She&#39;ll take care of you better I believe ..is that ok?
Lisa Murfitt: 6HPVSwJn6MTR.png 
Lisa Murfitt: ok
Miguel: ok, here you go..have a great rest of your day! :-)
Transferring chat to Tiffany  (Registration & Customer Service).
Tiffany has joined the chat.
Tiffany: Hi, Lisa Murfitt!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Lisa Murfitt: Hello!  Doing well, and you?
Tiffany: I am good thank you!
Tiffany: Looks like you need the password to access the final exam
Tiffany: You will get this password at the hands-on / dress out class you need to attend in person
Lisa Murfitt: I think that is for the 40 hr Hazwoper. 
Lisa Murfitt: This is a separate training that seems to go with the DOT training I completed.
Tiffany: For your IATA course you need to log an additional 1 min and 33 sec before the final assessment will be unlocked
Tiffany: After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. 
Lisa Murfitt: Ah ok.  sooo close haha!
Lisa Murfitt: Thank you for your help!
Tiffany: My pleasure!
Lisa Murfitt: Have a good day
Tiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? 
Tiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!
Chat closed by the operator. Chat has ended.

