<div class='ca'><div class='info_box'><i>I am working on Site Control Part 2 and am on the module assessment. I am unable to submit one of the answers to the questions. </i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1707422701042--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1707422700_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Natalia Roder</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1707422701042--><><!--begin:1707422718074--><div class='cv'><span class='notranslate'><b>Natalia Roder<timestamp_1707422718_cv>:&nbsp;</b></span>I&#39;m good! how are you </div><!--end:1707422718074--><><!--begin:1707422767367--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1707422767_co>:&nbsp;</b></span>I am good thank you</div><!--end:1707422767367--><><!--begin:1707422781523--><div class='cv'><span class='notranslate'><b>Natalia Roder<timestamp_1707422781_cv>:&nbsp;</b></span>I was trying to send in an answer for my end of module assessment but I am unable to do that and move onto the next question. </div><!--end:1707422781523--><><!--begin:1707422787939--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1707422787_co>:&nbsp;</b></span>I am looking you up now</div><!--end:1707422787939--><><!--begin:1707422834324--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1707422834_co>:&nbsp;</b></span>There are several reasons why this may be happening. To get the best experience from your course, be aware that:<br><br>Your session will &quot;time out&quot; if you are inactive  for 10 minutes<br>Module quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the exam<br>Not completing ALL module activities (including student activities, videos and interactions or skipping pages)<br>Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer)<br> <br>Do you have ANY questions on the above?</div><!--end:1707422834324--><><!--begin:1707422906109--><div class='cv'><span class='notranslate'><b>Natalia Roder<timestamp_1707422906_cv>:&nbsp;</b></span>I use microsoft edge for my browser. i tried logging out and logging back in but that didn&#39;t work either. </div><!--end:1707422906109--><><!--begin:1707422987806--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1707422987_co>:&nbsp;</b></span>I do show your account has timed out quiet a few times since you started on 01/23/24 and there was a few timees I see the terminate by login error which occurs when the course/site is not properly logged out of.</div><!--end:1707422987806--><><!--begin:1707423016074--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1707423015_co>:&nbsp;</b></span>These instances probably resulted in the error that has occured.</div><!--end:1707423016074--><><!--begin:1707423027046--><div class='cv'><span class='notranslate'><b>Natalia Roder<timestamp_1707423027_cv>:&nbsp;</b></span>so how do we fix this?</div><!--end:1707423027046--><><!--begin:1707423029869--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1707423029_co>:&nbsp;</b></span>I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.<br><br>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1707423029869--><><!--begin:1707423055795--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1707423055_co>:&nbsp;</b></span>I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.<br><br>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1707423055795--><><!--begin:1707423095248--><div class='cv'><span class='notranslate'><b>Natalia Roder<timestamp_1707423095_cv>:&nbsp;</b></span>nope</div><!--end:1707423095248--><><div class='cl'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>