INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('252912287NX', 1628273763, 1628274725, 1, 23, 9, 7, 0, 0, 5, 0, 2704, 0, 0, 0, 0, 'Michael Heck', 'michaelh@earth-engineers.com', '71.59.200.179', '241dabf413c358d1fe2ffc5f8846275a', 'Question Type:-_-Display/Browser Issue-cus-Company-_-Earth Engineers-cus-Online Course-_-HAZWOPER 40-cus-', 'I seem to be stuck on this confined spaces assessment, i think i need to retake the assesment however all the answers seem locked and not able to re-try', '<div class=\'ca\'><div class=\'info_box\'><i>I seem to be stuck on this confined spaces assessment, i think i need to retake the assesment however all the answers seem locked and not able to re-try</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1628273766859--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628273766_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Michael Heck</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1628273766859--><><!--begin:1628273804100--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628273804_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1628273804100--><><!--begin:1628274137487--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628274137_co>:&nbsp;</b></span>I have passed you through the current module lesson.  You can now proceed forward.<br><br>Reasons this error may have occurred are:<br><br>Allowing the training to time out due to inactivity of 10 minutes or more<br>In properly exiting the training <br><br>When logged in stay actively training or log out once completed for the time.<br>To log out properly be sure to use the exit module link and then use the log out link in the upper right-hand corner of the screen.  <br></div><!--end:1628274137487--><><!--begin:1628274583052--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Heck<timestamp_1628274583_cv>:&nbsp;</b></span>hi tiffany </div><!--end:1628274583052--><><!--begin:1628274602445--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Heck<timestamp_1628274627_cv>:&nbsp;</b></span>thank you!!</div><!--end:1628274602445--><><!--begin:1628274638295--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628274638_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1628274638295--><><!--begin:1628274683629--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Heck<timestamp_1628274702_cv>:&nbsp;</b></span>not for now, thank you! </div><!--end:1628274683629--><><!--begin:1628274715701--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628274715_co>:&nbsp;</b></span>You can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1628274715701--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I seem to be stuck on this confined spaces assessment, i think i need to retake the assesment however all the answers seem locked and not able to re-try\r\nTiffany has joined the chat.\r\nTiffany: Hi, Michael Heck!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: One moment while I look you up please\r\nTiffany: I have passed you through the current module lesson.  You can now proceed forward.Reasons this error may have occurred are:Allowing the training to time out due to inactivity of 10 minutes or moreIn properly exiting the training When logged in stay actively training or log out once completed for the time.To log out properly be sure to use the exit module link and then use the log out link in the upper right-hand corner of the screen.  \r\nMichael Heck: hi tiffany \r\nMichael Heck: thank you!!\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nMichael Heck: not for now, thank you! \r\nTiffany: You can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('253159287VJ', 1628520782, 1628521477, 2, 23, 30, 8, 0, 0, 0, 0, 2782, 0, 0, 0, 0, 'Carl Lehman', 'carl.lehman@stantec.com', '108.231.238.33', '2d2efd0760eeb856296a1c640850db9e', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Stantec-cus-', 'I\'m registered for an online course and it shows up in my order history, how do I access the course instruction/materials?', '<div class=\'ca\'><div class=\'info_box\'><i>I\'m registered for an online course and it shows up in my order history, how do I access the course instruction/materials?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1628520785522--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628520785_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Carl Lehman</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1628520785522--><><!--begin:1628520805957--><div class=\'cv\'><span class=\'notranslate\'><b>Carl Lehman<timestamp_1628520806_cv>:&nbsp;</b></span>Good, thanks!</div><!--end:1628520805957--><><!--begin:1628520838057--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628520838_co>:&nbsp;</b></span>You should have received an email to start the course after registering.  Do you have an order number I can look up?</div><!--end:1628520838057--><><!--begin:1628520864288--><div class=\'cv\'><span class=\'notranslate\'><b>Carl Lehman<timestamp_1628520874_cv>:&nbsp;</b></span>13790</div><!--end:1628520864288--><><!--begin:1628520910717--><div class=\'cv\'><span class=\'notranslate\'><b>Carl Lehman<timestamp_1628520910_cv>:&nbsp;</b></span>My supervisor registered me, so the email may have gone to him. Can you resend it to me or should I reach out to him?</div><!--end:1628520910717--><><!--begin:1628521045560--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628521045_co>:&nbsp;</b></span>I just sent you another course invite.  You should receive the email shortly.</div><!--end:1628521045560--><><!--begin:1628521072923--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628521072_co>:&nbsp;</b></span>You will need to click the accept link in the email and then set up your account password as your email with become your username.  </div><!--end:1628521072923--><><!--begin:1628521161194--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628521161_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1628521161194--><><!--begin:1628521473174--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628521473_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1628521473174--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I\'m registered for an online course and it shows up in my order history, how do I access the course instruction/materials?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Carl Lehman!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nCarl Lehman: Good, thanks!\r\nTiffany: You should have received an email to start the course after registering.  Do you have an order number I can look up?\r\nCarl Lehman: 13790\r\nCarl Lehman: My supervisor registered me, so the email may have gone to him. Can you resend it to me or should I reach out to him?\r\nTiffany: I just sent you another course invite.  You should receive the email shortly.\r\nTiffany: You will need to click the accept link in the email and then set up your account password as your email with become your username.  \r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('2531698724R', 1628531350, 1628532075, 2, 23, 10, 6, 0, 0, 0, 0, 2063, 0, 0, 0, 0, 'John', 'jdizinno@craworld.com', '47.48.193.238', '28b2a7dd1474b4cb4e190a89b0d947d6', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-GHD-cus-', 'Can you verify that the 40-Hour HAZWOPER Initial Site Worker course scheduled for 8/17 to 8/20 in Atlanta, GA is confirmed?\r\n\r\nAlso, if choosing the online option for this course which still requires the 8-hour in person portion, are the training dates/locations for this the same as those shown for the 40-hour course?', '<div class=\'ca\'><div class=\'info_box\'><i>Can you verify that the 40-Hour HAZWOPER Initial Site Worker course scheduled for 8/17 to 8/20 in Atlanta, GA is confirmed?\r\n\r\nAlso, if choosing the online option for this course which still requires the 8-hour in person portion, are the training dates/locations for this the same as those shown for the 40-hour course?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1628531352356--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628531352_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>John</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1628531352356--><><!--begin:1628531374018--><div class=\'cv\'><span class=\'notranslate\'><b>John<timestamp_1628531375_cv>:&nbsp;</b></span>ok</div><!--end:1628531374018--><><!--begin:1628531436636--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628531436_co>:&nbsp;</b></span>The Atlanta, GA class scheduled for next week is not confirmed at this time.  The decision whether the class will be confirmed or cancelled will be made this Friday 08/13/2021.</div><!--end:1628531436636--><><!--begin:1628531828682--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628531828_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1628531828682--><><!--begin:1628532074239--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628532074_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1628532074239--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Can you verify that the 40-Hour HAZWOPER Initial Site Worker course scheduled for 8/17 to 8/20 in Atlanta, GA is confirmed?\r\n\r\nAlso, if choosing the online option for this course which still requires the 8-hour in person portion, are the training dates/locations for this the same as those shown for the 40-hour course?\r\nTiffany has joined the chat.\r\nTiffany: Hi, John!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJohn: ok\r\nTiffany: The Atlanta, GA class scheduled for next week is not confirmed at this time.  The decision whether the class will be confirmed or cancelled will be made this Friday 08/13/2021.\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('253245334Z9', 1628606815, 1628610957, 2, 23, 16, 10, 0, 0, 5, 0, 9132, 0, 0, 0, 0, 'Beth', 'BRICHTER@RAMBOLL.COM', '24.1.83.181', '99551016c59b5533a6e3f24c52e7a69d', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Ramboll-cus-', 'IL course dates for hybrid OSHA 40 hr course', '<div class=\'ca\'><div class=\'info_box\'><i>IL course dates for hybrid OSHA 40 hr course</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1628606820073--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628606820_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Beth</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1628606820073--><><!--begin:1628606834445--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628606835_cv>:&nbsp;</b></span>good. and you?</div><!--end:1628606834445--><><!--begin:1628606868253--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628606868_co>:&nbsp;</b></span>I am good thank you</div><!--end:1628606868253--><><!--begin:1628606879629--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628606879_co>:&nbsp;</b></span>Are you looking for the hands-on class schedule?</div><!--end:1628606879629--><><!--begin:1628606971696--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628606972_cv>:&nbsp;</b></span>Yes, the 8 hr in person hands on potion</div><!--end:1628606971696--><><!--begin:1628607005470--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607025_cv>:&nbsp;</b></span>Looking for the Chicago area</div><!--end:1628607005470--><><!--begin:1628607053841--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628607053_co>:&nbsp;</b></span>Please use the 8-HOUR HAZWOPER ANNUAL REFRESHER page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.</div><!--end:1628607053841--><><!--begin:1628607069002--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628607068_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1628607069002--><><!--begin:1628607112402--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607112_cv>:&nbsp;</b></span>Is it the same course material for the 8 hr hands on day and the 8 hr annual refresher?</div><!--end:1628607112402--><><!--begin:1628607138987--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628607138_co>:&nbsp;</b></span>Yes</div><!--end:1628607138987--><><!--begin:1628607174026--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607174_cv>:&nbsp;</b></span>ok, thank you.  One more question: do you happen to know if masks are required at the in-person courses?</div><!--end:1628607174026--><><!--begin:1628607219705--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628607219_co>:&nbsp;</b></span>That is dependent on the city/state indoor requirements.</div><!--end:1628607219705--><><!--begin:1628607252565--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607253_cv>:&nbsp;</b></span>ok, thanks.</div><!--end:1628607252565--><><!--begin:1628607262365--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607262_cv>:&nbsp;</b></span>Are you able to provide me a Chicago specific contact?</div><!--end:1628607262365--><><!--begin:1628607290048--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607290_cv>:&nbsp;</b></span>I also need to reach out to see if they can resend a completion certificate for a student my company sent earlier this yera.</div><!--end:1628607290048--><><!--begin:1628607375395--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628607375_co>:&nbsp;</b></span>All courses/registrations are handled out of the Denver, CO corporate office.   We lease facilities across the US so we do not have a :Chicago&quot; contact per say.  Do you have a name for the person certificate you are looking for? Normally there is a $10 reissue fee but I would like to double check the certificate was sent out previously.</div><!--end:1628607375395--><><!--begin:1628607414910--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607415_cv>:&nbsp;</b></span>Carrie Leibensperger</div><!--end:1628607414910--><><!--begin:1628607444893--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607445_cv>:&nbsp;</b></span>Good question. I normally get copied, but I&#39;m not sure what happened in this situation</div><!--end:1628607444893--><><!--begin:1628607545627--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628607545_co>:&nbsp;</b></span>Her certificate was sent out via US Mail on 04/12/2021 to: 333 West Wacker Drive Suite 2700 Chicago, IL 60606-2872 to attention Kristen Heitman</div><!--end:1628607545627--><><!--begin:1628607583489--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607584_cv>:&nbsp;</b></span>hmm. Kristen Heitman is no longer with our company, which I know is not your fault.</div><!--end:1628607583489--><><!--begin:1628607609729--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628607624_co>:&nbsp;</b></span>Are you located out of the office I listed above?</div><!--end:1628607609729--><><!--begin:1628607669194--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607670_cv>:&nbsp;</b></span>Yes, that is my office and the students (Carrie).  If you have a designated contact for that location, can you change it to be me?</div><!--end:1628607669194--><><!--begin:1628607687093--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628607687_co>:&nbsp;</b></span>I will update the point of contact now</div><!--end:1628607687093--><><!--begin:1628607721284--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607721_cv>:&nbsp;</b></span>Thanks. Beth Richter, <a href=\'tel:3122883856\' target=\'_blank\' rel=\'noopener noreferrer\'>312-288-3856</a>, <a href=\'mailto:brichter@ramboll.com\' target=\'_blank\' rel=\'noopener noreferrer\'>brichter@ramboll.com</a>, same address as you stated</div><!--end:1628607721284--><><!--begin:1628607749015--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628607748_co>:&nbsp;</b></span>I can send you a PDF copy of Carries certificate at no fee due to the point of contact error. </div><!--end:1628607749015--><><!--begin:1628607773121--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607773_cv>:&nbsp;</b></span>thank you so much</div><!--end:1628607773121--><><!--begin:1628607824302--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628607833_co>:&nbsp;</b></span>I would also advise brining a face mask to any location just in case the facility has it&#39;s own requirements specific to them.   </div><!--end:1628607824302--><><!--begin:1628607832200--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628607833_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1628607832200--><><!--begin:1628607829702--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607834_cv>:&nbsp;</b></span>I have one final question - do you have an online option that is instructor led (ie., a live presenter, but remote students)?</div><!--end:1628607829702--><><!--begin:1628607849974--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607850_cv>:&nbsp;</b></span>I have one final question - do you have an online option that is instructor led (ie., a live presenter, but remote students)?</div><!--end:1628607849974--><><!--begin:1628607952376--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628607952_co>:&nbsp;</b></span>We only have that option for the DOT HAZMAT, Confined Space, and 8-Hour HAZWOPER Refresher students.  The hands-on student must attend an in person class to order to participate and go through the dress out exercises.  </div><!--end:1628607952376--><><!--begin:1628607980318--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607980_cv>:&nbsp;</b></span>noted. and the online portion of the hybrid is recorded modules, correct?</div><!--end:1628607980318--><><!--begin:1628608031161--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628608031_co>:&nbsp;</b></span>Yes there are some video portions, some reading requirements, and some interactive quiz/questions.</div><!--end:1628608031161--><><!--begin:1628608124852--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628608125_cv>:&nbsp;</b></span>great. thank you so much for all of your help!!</div><!--end:1628608124852--><><!--begin:1628608137418--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628608137_cv>:&nbsp;</b></span>also I received the certificate.  I really appreciate everything.</div><!--end:1628608137418--><><!--begin:1628608232583--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628608232_co>:&nbsp;</b></span>My pleasure! Anything else you think I can assist you with, if nothing comes to mind now please feel free to send me an email and I can assist you later on as well. </div><!--end:1628608232583--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'IL course dates for hybrid OSHA 40 hr course\r\nTiffany has joined the chat.\r\nTiffany: Hi, Beth!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBeth: good. and you?\r\nTiffany: I am good thank you\r\nTiffany: Are you looking for the hands-on class schedule?\r\nBeth: Yes, the 8 hr in person hands on potion\r\nBeth: Looking for the Chicago area\r\nTiffany: Please use the 8-HOUR HAZWOPER ANNUAL REFRESHER page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.\r\nTiffany: https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nBeth: Is it the same course material for the 8 hr hands on day and the 8 hr annual refresher?\r\nTiffany: Yes\r\nBeth: ok, thank you.  One more question: do you happen to know if masks are required at the in-person courses?\r\nTiffany: That is dependent on the city/state indoor requirements.\r\nBeth: ok, thanks.\r\nBeth: Are you able to provide me a Chicago specific contact?\r\nBeth: I also need to reach out to see if they can resend a completion certificate for a student my company sent earlier this yera.\r\nTiffany: All courses/registrations are handled out of the Denver, CO corporate office.   We lease facilities across the US so we do not have a :Chicago&quot; contact per say.  Do you have a name for the person certificate you are looking for? Normally there is a $10 reissue fee but I would like to double check the certificate was sent out previously.\r\nBeth: Carrie Leibensperger\r\nBeth: Good question. I normally get copied, but I&#39;m not sure what happened in this situation\r\nTiffany: Her certificate was sent out via US Mail on 04/12/2021 to: 333 West Wacker Drive Suite 2700 Chicago, IL 60606-2872 to attention Kristen Heitman\r\nBeth: hmm. Kristen Heitman is no longer with our company, which I know is not your fault.\r\nTiffany: Are you located out of the office I listed above?\r\nBeth: Yes, that is my office and the students (Carrie).  If you have a designated contact for that location, can you change it to be me?\r\nTiffany: I will update the point of contact now\r\nBeth: Thanks. Beth Richter, tel:3122883856, mailto:brichter@ramboll.com, same address as you stated\r\nTiffany: I can send you a PDF copy of Carries certificate at no fee due to the point of contact error. \r\nBeth: thank you so much\r\nTiffany: I would also advise brining a face mask to any location just in case the facility has it&#39;s own requirements specific to them.   \r\nTiffany: Is there anything else I can assist you with today?\r\nBeth: I have one final question - do you have an online option that is instructor led (ie., a live presenter, but remote students)?\r\nBeth: I have one final question - do you have an online option that is instructor led (ie., a live presenter, but remote students)?\r\nTiffany: We only have that option for the DOT HAZMAT, Confined Space, and 8-Hour HAZWOPER Refresher students.  The hands-on student must attend an in person class to order to participate and go through the dress out exercises.  \r\nBeth: noted. and the online portion of the hybrid is recorded modules, correct?\r\nTiffany: Yes there are some video portions, some reading requirements, and some interactive quiz/questions.\r\nBeth: great. thank you so much for all of your help!!\r\nBeth: also I received the certificate.  I really appreciate everything.\r\nTiffany: My pleasure! Anything else you think I can assist you with, if nothing comes to mind now please feel free to send me an email and I can assist you later on as well. \r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('253253963K2', 1628615474, 1628615883, 2, 23, 46, 9, 0, 0, 0, 0, 3310, 0, 0, 0, 0, 'Manny Cruz', 'cruz.manny@cleanharbors.com', '155.203.3.231', '7e442d517205396375285d1c0ef6e57e', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Clean Harbors-cus-', 'I cannot start the course. after I passed another one. ', '<div class=\'ca\'><div class=\'info_box\'><i>I cannot start the course. after I passed another one. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1628615476095--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628615476_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Manny Cruz</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1628615476095--><><!--begin:1628615524260--><div class=\'cv\'><span class=\'notranslate\'><b>Manny Cruz<timestamp_1628615543_cv>:&nbsp;</b></span>i am good how are oyu?</div><!--end:1628615524260--><><!--begin:1628615557866--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628615557_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1628615557866--><><!--begin:1628615562459--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628615562_co>:&nbsp;</b></span>I see you have passed the course overview and the next module of HAZWOPER Regulations is unlocked for you to complete.</div><!--end:1628615562459--><><!--begin:1628615608947--><div class=\'cv\'><span class=\'notranslate\'><b>Manny Cruz<timestamp_1628615609_cv>:&nbsp;</b></span>Did it just unlock?  i been trying to get it for like an hour already</div><!--end:1628615608947--><><!--begin:1628615679348--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628615679_co>:&nbsp;</b></span>It unlocked at approximately 10:54am after you completed the minimum time requirement in the first module.</div><!--end:1628615679348--><><!--begin:1628615692382--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628615692_co>:&nbsp;</b></span>After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  <br> <br>Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  <br><br>Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. </div><!--end:1628615692382--><><!--begin:1628615736947--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628615764_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1628615736947--><><!--begin:1628615806436--><div class=\'cv\'><span class=\'notranslate\'><b>Manny Cruz<timestamp_1628615806_cv>:&nbsp;</b></span>no that will be all</div><!--end:1628615806436--><><!--begin:1628615872996--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628615872_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1628615872996--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I cannot start the course. after I passed another one. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Manny Cruz!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nManny Cruz: i am good how are oyu?\r\nTiffany: I am good thank you!\r\nTiffany: I see you have passed the course overview and the next module of HAZWOPER Regulations is unlocked for you to complete.\r\nManny Cruz: Did it just unlock?  i been trying to get it for like an hour already\r\nTiffany: It unlocked at approximately 10:54am after you completed the minimum time requirement in the first module.\r\nTiffany: After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. \r\nTiffany: Is there anything else I can assist you with today?\r\nManny Cruz: no that will be all\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('253267080M5', 1628628573, 1628628667, 2, 23, 28, 8, 0, 0, 5, 0, 2165, 0, 0, 0, 0, 'Amanda', 'amandab@fgsfrontrange.com', '23.24.139.57', '6a7e9501cd3d57e16445d0c8ae13e554', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-First General Services-cus-', 'just placed new order, need to confirm attendee name is correct', '<div class=\'ca\'><div class=\'info_box\'><i>just placed new order, need to confirm attendee name is correct</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1628628576672--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628628576_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Amanda</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1628628576672--><><!--begin:1628628584319--><div class=\'cv\'><span class=\'notranslate\'><b>Amanda<timestamp_1628628584_cv>:&nbsp;</b></span>Good. how are you?</div><!--end:1628628584319--><><!--begin:1628628594756--><div class=\'cv\'><span class=\'notranslate\'><b>Amanda<timestamp_1628628595_cv>:&nbsp;</b></span>order #13830</div><!--end:1628628594756--><><!--begin:1628628605609--><div class=\'cv\'><span class=\'notranslate\'><b>Amanda<timestamp_1628628607_cv>:&nbsp;</b></span>Need to confirm Garrett Smith is the attendee</div><!--end:1628628605609--><><!--begin:1628628604738--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628628607_co>:&nbsp;</b></span>I am doing well thank you!</div><!--end:1628628604738--><><!--begin:1628628648701--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628628648_co>:&nbsp;</b></span>Yes I do see Garrett as the attendee for Denver 40Hour HAZWOPER end of August.  We will send out the confirmation email shortly.  </div><!--end:1628628648701--><><!--begin:1628628654826--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628628654_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1628628654826--><><!--begin:1628628655665--><div class=\'cv\'><span class=\'notranslate\'><b>Amanda<timestamp_1628628656_cv>:&nbsp;</b></span>Thank you!!</div><!--end:1628628655665--><><!--begin:1628628658401--><div class=\'cv\'><span class=\'notranslate\'><b>Amanda<timestamp_1628628658_cv>:&nbsp;</b></span>Have a great day</div><!--end:1628628658401--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'just placed new order, need to confirm attendee name is correct\r\nTiffany has joined the chat.\r\nTiffany: Hi, Amanda!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAmanda: Good. how are you?\r\nAmanda: order #13830\r\nAmanda: Need to confirm Garrett Smith is the attendee\r\nTiffany: I am doing well thank you!\r\nTiffany: Yes I do see Garrett as the attendee for Denver 40Hour HAZWOPER end of August.  We will send out the confirmation email shortly.  \r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nAmanda: Thank you!!\r\nAmanda: Have a great day\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('253326988N2', 1628688464, 1628689659, 2, 23, 11, 6, 0, 0, 0, 0, 4317, 0, 0, 0, 0, 'Adam Lawrence', 'adamlawrenceusmc@gmail.com', '71.186.234.67', '559d2651e41656cc2533d02856994689', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-American DND-cus-', 'Good Morning, I have completed and passed the Hazwoper OSHA Site Supervisor course on 08/11/21 and cannot find the certificate on my account.       \r\nIs there a way I can gave a copy of the certificate e-mailed to me?\r\n\r\n\r\n                                   ', '<div class=\'ca\'><div class=\'info_box\'><i>Good Morning, I have completed and passed the Hazwoper OSHA Site Supervisor course on 08/11/21 and cannot find the certificate on my account.       \r\nIs there a way I can gave a copy of the certificate e-mailed to me?\r\n\r\n\r\n                                   </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1628688466297--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628688466_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Adam Lawrence</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1628688466297--><><!--begin:1628688523065--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628688522_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. <br></div><!--end:1628688523065--><><!--begin:1628688545305--><div class=\'cv\'><span class=\'notranslate\'><b>Adam Lawrence<timestamp_1628688545_cv>:&nbsp;</b></span>Hi Tiffany, I&#39;m doing alright. How about yourself? </div><!--end:1628688545305--><><!--begin:1628688583387--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628688583_co>:&nbsp;</b></span>I am doing good thank you!</div><!--end:1628688583387--><><!--begin:1628688632836--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628688632_co>:&nbsp;</b></span><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements or expedited certificates via PDF. </div><!--end:1628688632836--><><!--begin:1628688767579--><div class=\'cv\'><span class=\'notranslate\'><b>Adam Lawrence<timestamp_1628688767_cv>:&nbsp;</b></span>I had this same issue the last I had taken this course. I clicked on &quot;Certificates&quot; link and it says &quot;You have not earned any certificates&quot;</div><!--end:1628688767579--><><!--begin:1628688794266--><div class=\'cv\'><span class=\'notranslate\'><b>Adam Lawrence<timestamp_1628688794_cv>:&nbsp;</b></span>Also, the Activity Reports shows i have passed and completed the course </div><!--end:1628688794266--><><!--begin:1628688972053--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628688971_co>:&nbsp;</b></span>We do not have downloadable certificates in the online system.  All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company.<br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;.</div><!--end:1628688972053--><><!--begin:1628689049148--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628689049_co>:&nbsp;</b></span>IF you do not wan tot wait for the hard copy to arrive there is a $10.00 PER CLASS fee for all expedited certificates. If you would like to proceed, you would have to submit a request through the website at : <a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a></div><!--end:1628689049148--><><!--begin:1628689381828--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628689381_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1628689381828--><><!--begin:1628689656842--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628689656_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1628689656842--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Good Morning, I have completed and passed the Hazwoper OSHA Site Supervisor course on 08/11/21 and cannot find the certificate on my account.       \r\nIs there a way I can gave a copy of the certificate e-mailed to me?\r\n\r\n\r\n                                   \r\nTiffany has joined the chat.\r\nTiffany: Hi, Adam Lawrence!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. \r\nAdam Lawrence: Hi Tiffany, I&#39;m doing alright. How about yourself? \r\nTiffany: I am doing good thank you!\r\nTiffany: https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements or expedited certificates via PDF. \r\nAdam Lawrence: I had this same issue the last I had taken this course. I clicked on &quot;Certificates&quot; link and it says &quot;You have not earned any certificates&quot;\r\nAdam Lawrence: Also, the Activity Reports shows i have passed and completed the course \r\nTiffany: We do not have downloadable certificates in the online system.  All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company.It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;.\r\nTiffany: IF you do not wan tot wait for the hard copy to arrive there is a $10.00 PER CLASS fee for all expedited certificates. If you would like to proceed, you would have to submit a request through the website at : https://csregs.com/pages/certificate-request-for-employees-and-new-employers\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('2533444147A', 1628705896, 1628706556, 2, 19, 16, 14, 0, 0, 5, 0, 3236, 0, 0, 0, 0, 'Jamie', 'jschnieders@dudek.com', '68.65.68.21', '15dda6b5d7f5eb9cca80b538ae53d193', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Dudek-cus-', 'Hello, I would like to sign up for a 40hr HAZWOPER course, but I want to make sure there is a subsequent 8-hr hands on class offer in my area. ', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I would like to sign up for a 40hr HAZWOPER course, but I want to make sure there is a subsequent 8-hr hands on class offer in my area. </i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1628705963048--><div class=\'cv\'><span class=\'notranslate\'><b>Jamie<timestamp_1628705963_cv>:&nbsp;</b></span>Hello!</div><!--end:1628705963048--><><!--begin:1628705963915--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1628705963_co>:&nbsp;</b></span>The link below shows all of the class locations and dates for that class   <a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1628705963915--><><!--begin:1628706033322--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1628706033_co>:&nbsp;</b></span>Jamie   Did you get the link?</div><!--end:1628706033322--><><!--begin:1628706068265--><div class=\'cv\'><span class=\'notranslate\'><b>Jamie<timestamp_1628706068_cv>:&nbsp;</b></span>I did! Thank you. The refresher course is the same as the follow up course for initial certification?</div><!--end:1628706068265--><><!--begin:1628706133414--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1628706133_co>:&nbsp;</b></span>No but they are held on the same day and location.  The class listing is for your reference only.</div><!--end:1628706133414--><><!--begin:1628706176746--><div class=\'cv\'><span class=\'notranslate\'><b>Jamie<timestamp_1628706176_cv>:&nbsp;</b></span>Great. Is it possible to finish the online portion of the class in a few days?</div><!--end:1628706176746--><><!--begin:1628706231616--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1628706231_co>:&nbsp;</b></span>It is possible, but it totally depends on you.  Why?</div><!--end:1628706231616--><><!--begin:1628706354466--><div class=\'cv\'><span class=\'notranslate\'><b>Jamie<timestamp_1628706354_cv>:&nbsp;</b></span>There is a class on Friday in my area! I don&#39;t register for the hands-on portion until I complete the online portion correct?</div><!--end:1628706354466--><><!--begin:1628706463289--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1628706463_co>:&nbsp;</b></span>Yes that is correct the online portion has to be completed first.  However, all of the classes for this Friday are full.  We take the dress-out registrations on Monday of the week you want to attend class.  It is too late for this Friday.</div><!--end:1628706463289--><><!--begin:1628706506402--><div class=\'cv\'><span class=\'notranslate\'><b>Jamie<timestamp_1628706506_cv>:&nbsp;</b></span>Okay. That helps. Thank you!</div><!--end:1628706506402--><><!--begin:1628706546553--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1628706546_co>:&nbsp;</b></span>You are very welcome.  Have a great rest of your day!!</div><!--end:1628706546553--><><!--begin:1628706554954--><div class=\'cv\'><span class=\'notranslate\'><b>Jamie<timestamp_1628706555_cv>:&nbsp;</b></span>You too!</div><!--end:1628706554954--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, I would like to sign up for a 40hr HAZWOPER course, but I want to make sure there is a subsequent 8-hr hands on class offer in my area. \r\nTracy has joined the chat.\r\nJamie: Hello!\r\nTracy: The link below shows all of the class locations and dates for that class   https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nTracy: Jamie   Did you get the link?\r\nJamie: I did! Thank you. The refresher course is the same as the follow up course for initial certification?\r\nTracy: No but they are held on the same day and location.  The class listing is for your reference only.\r\nJamie: Great. Is it possible to finish the online portion of the class in a few days?\r\nTracy: It is possible, but it totally depends on you.  Why?\r\nJamie: There is a class on Friday in my area! I don&#39;t register for the hands-on portion until I complete the online portion correct?\r\nTracy: Yes that is correct the online portion has to be completed first.  However, all of the classes for this Friday are full.  We take the dress-out registrations on Monday of the week you want to attend class.  It is too late for this Friday.\r\nJamie: Okay. That helps. Thank you!\r\nTracy: You are very welcome.  Have a great rest of your day!!\r\nJamie: You too!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('253780111GN', 1629141589, 1629142222, 2, 23, 13, 6, 0, 0, 0, 0, 3647, 0, 0, 0, 0, 'Rachel Straub', 'rachel.straub@wsp.com', '173.70.199.147', 'bfcd72931522285423a8a0c8d1da2f35', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-WSP-cus-', 'I am unable to locate a copy of my certificate for my HAZWOPER 40 hour course', '<div class=\'ca\'><div class=\'info_box\'><i>I am unable to locate a copy of my certificate for my HAZWOPER 40 hour course</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629141591475--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629141591_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Rachel Straub</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629141591475--><><!--begin:1629141609116--><div class=\'cv\'><span class=\'notranslate\'><b>Rachel Straub<timestamp_1629141609_cv>:&nbsp;</b></span>I&#39;m good Tiffany how are you</div><!--end:1629141609116--><><!--begin:1629141623387--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629141623_co>:&nbsp;</b></span>Good thank you!</div><!--end:1629141623387--><><!--begin:1629141639899--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629141639_co>:&nbsp;</b></span>You certificate was sent via US Mail on 02/12/2021 to:</div><!--end:1629141639899--><><!--begin:1629141666961--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629141666_co>:&nbsp;</b></span>412 Mount Kemble Avenue Morristown NJ 07962 Attention Emma Auriti</div><!--end:1629141666961--><><!--begin:1629141714492--><div class=\'cv\'><span class=\'notranslate\'><b>Rachel Straub<timestamp_1629141715_cv>:&nbsp;</b></span>Is it possible to obtain a pdf version</div><!--end:1629141714492--><><!--begin:1629141748094--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629141751_co>:&nbsp;</b></span>There is a $10 reissue fee.</div><!--end:1629141748094--><><!--begin:1629141798716--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629141798_co>:&nbsp;</b></span>If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a></div><!--end:1629141798716--><><!--begin:1629141807229--><div class=\'cv\'><span class=\'notranslate\'><b>Rachel Straub<timestamp_1629141807_cv>:&nbsp;</b></span>For a pdf?</div><!--end:1629141807229--><><!--begin:1629141856873--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629141856_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br></div><!--end:1629141856873--><><!--begin:1629141920184--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629141920_co>:&nbsp;</b></span>So any replacements or expedited certificates are a $10 fee.  But I am sure if you reach out to Emma she will be able to send the certificate to you.</div><!--end:1629141920184--><><!--begin:1629142027707--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629142028_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1629142027707--><><!--begin:1629142214270--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629142219_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1629142214270--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I am unable to locate a copy of my certificate for my HAZWOPER 40 hour course\r\nTiffany has joined the chat.\r\nTiffany: Hi, Rachel Straub!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRachel Straub: I&#39;m good Tiffany how are you\r\nTiffany: Good thank you!\r\nTiffany: You certificate was sent via US Mail on 02/12/2021 to:\r\nTiffany: 412 Mount Kemble Avenue Morristown NJ 07962 Attention Emma Auriti\r\nRachel Straub: Is it possible to obtain a pdf version\r\nTiffany: There is a $10 reissue fee.\r\nTiffany: If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer\r\nRachel Straub: For a pdf?\r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. \r\nTiffany: So any replacements or expedited certificates are a $10 fee.  But I am sure if you reach out to Emma she will be able to send the certificate to you.\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('2537805958Q', 1629142068, 1629142899, 1, 23, 7, 4, 0, 0, 0, 0, 3769, 0, 0, 0, 0, 'Ryan', 'rheslop@golder.com', '209.120.243.10', '26303b8d5e3edd4f5baf860c8ba783c2', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Golder Associates-cus-Online Course-_-OSHA 8hr refresher-cus-', 'The course isn\'t continuing after I completed the first section of the course. The 1st lesson shows complete and the test passed, but the next section is still greyed out and can\'t be started.', '<div class=\'ca\'><div class=\'info_box\'><i>The course isn\'t continuing after I completed the first section of the course. The 1st lesson shows complete and the test passed, but the next section is still greyed out and can\'t be started.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629142072201--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629142072_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ryan</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629142072201--><><!--begin:1629142087721--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1629142087_cv>:&nbsp;</b></span>Hello</div><!--end:1629142087721--><><!--begin:1629142119513--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629142119_co>:&nbsp;</b></span>After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  <br> <br>Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  <br><br>Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. </div><!--end:1629142119513--><><!--begin:1629142241627--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629142241_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1629142241627--><><!--begin:1629142261694--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1629142265_cv>:&nbsp;</b></span>So I just need to have the finished module open for review?</div><!--end:1629142261694--><><!--begin:1629142307085--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629142307_co>:&nbsp;</b></span>Yes but be sure to be actively training so the course does not time out due to inactivity of 10 minutes +</div><!--end:1629142307085--><><!--begin:1629142498663--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1629142498_cv>:&nbsp;</b></span>This really doesn&#39;t seem like a good design or the time periods need reviewed. Having listed to, and read the entire lesson (with notes). The time is still short by 20+ minutes. Feels like a real waste of time.</div><!--end:1629142498663--><><!--begin:1629142727162--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629142728_co>:&nbsp;</b></span>The course is built on the average student time completion rate.  There are some students who complete the course faster then required but per OSHA regulations you must spend 8-hours of time training for the refresher that s why we have the time settings as they are. </div><!--end:1629142727162--><><!--begin:1629142781357--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629142781_co>:&nbsp;</b></span>I will pass your course input to our technical development department for consideration.  </div><!--end:1629142781357--><><!--begin:1629142874809--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1629142874_cv>:&nbsp;</b></span>Or add more actual content so that there is something to meaningfully review.</div><!--end:1629142874809--><><!--begin:1629142897657--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1629142897_cv>:&nbsp;</b></span>Thanks.</div><!--end:1629142897657--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'The course isn\'t continuing after I completed the first section of the course. The 1st lesson shows complete and the test passed, but the next section is still greyed out and can\'t be started.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ryan!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRyan: Hello\r\nTiffany: After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. \r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nRyan: So I just need to have the finished module open for review?\r\nTiffany: Yes but be sure to be actively training so the course does not time out due to inactivity of 10 minutes +\r\nRyan: This really doesn&#39;t seem like a good design or the time periods need reviewed. Having listed to, and read the entire lesson (with notes). The time is still short by 20+ minutes. Feels like a real waste of time.\r\nTiffany: The course is built on the average student time completion rate.  There are some students who complete the course faster then required but per OSHA regulations you must spend 8-hours of time training for the refresher that s why we have the time settings as they are. \r\nTiffany: I will pass your course input to our technical development department for consideration.  \r\nRyan: Or add more actual content so that there is something to meaningfully review.\r\nRyan: Thanks.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('253867066A4', 1629228554, 1629228877, 2, 23, 23, 5, 0, 0, 0, 0, 2578, 0, 0, 0, 0, 'Breana', 'whittaker.breana@epa.gov', '173.59.39.150', 'dd4ffd89427f98ccc0fd251c71e2fc29', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-EPA-cus-', 'Is there a published nationwide schedule for the 8 hour in-person course required following the online training for the hybrid course?', '<div class=\'ca\'><div class=\'info_box\'><i>Is there a published nationwide schedule for the 8 hour in-person course required following the online training for the hybrid course?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629228556925--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629228556_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Breana</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629228556925--><><!--begin:1629228582105--><div class=\'cv\'><span class=\'notranslate\'><b>Breana<timestamp_1629228581_cv>:&nbsp;</b></span>good thanks how are you </div><!--end:1629228582105--><><!--begin:1629228630645--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629228630_co>:&nbsp;</b></span>Please use the 8-HOUR HAZWOPER ANNUAL REFRESHER page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.</div><!--end:1629228630645--><><!--begin:1629228632034--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629228631_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1629228632034--><><!--begin:1629228683747--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629228691_co>:&nbsp;</b></span>I am doing good as well thank you!</div><!--end:1629228683747--><><!--begin:1629228858402--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629228858_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1629228858402--><><!--begin:1629228868580--><div class=\'cv\'><span class=\'notranslate\'><b>Breana<timestamp_1629228868_cv>:&nbsp;</b></span>that&#39;s it thanks</div><!--end:1629228868580--><><!--begin:1629228877133--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629228877_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1629228877133--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Is there a published nationwide schedule for the 8 hour in-person course required following the online training for the hybrid course?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Breana!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBreana: good thanks how are you \r\nTiffany: Please use the 8-HOUR HAZWOPER ANNUAL REFRESHER page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.\r\nTiffany: https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nTiffany: I am doing good as well thank you!\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nBreana: that&#39;s it thanks\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('253935695MC', 1629297186, 1629297916, 2, 23, 25, 7, 0, 0, 5, 0, 5299, 0, 0, 0, 0, 'Lisa ', 'lgossett@hikma.com', '4.16.215.2', '94de57c645ce5096df2e9bb855ab2092', 'Select Area of Inquiry:-_-Other-cus-Company-_-Hikma-cus-', 'Hello. I paid for two courses for an employee here Mary Ann Whalen. I received an email saying to log into the account and add participants but I am not seeing this in my account. Needing some help. Thanks,', '<div class=\'ca\'><div class=\'info_box\'><i>Hello. I paid for two courses for an employee here Mary Ann Whalen. I received an email saying to log into the account and add participants but I am not seeing this in my account. Needing some help. Thanks,</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629297190284--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629297190_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Lisa </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629297190284--><><!--begin:1629297205518--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa <timestamp_1629297205_cv>:&nbsp;</b></span>Hello. I paid for two courses for an employee here Mary Ann Whalen. I received an email saying to log into the account and add participants but I am not seeing this in my account. Needing some help. Thanks,</div><!--end:1629297205518--><><!--begin:1629297223463--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa <timestamp_1629297223_cv>:&nbsp;</b></span>I am doing well thanks. I hope the same for you.</div><!--end:1629297223463--><><!--begin:1629297232959--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629297232_co>:&nbsp;</b></span>Once moment please while I look you up.  Do you have an order number.</div><!--end:1629297232959--><><!--begin:1629297250655--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa <timestamp_1629297250_cv>:&nbsp;</b></span>13782</div><!--end:1629297250655--><><!--begin:1629297405456--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629297405_co>:&nbsp;</b></span>I think you may be logging into your purchasing account.  As I do not see you have set up your group manager account yet in our training system.  Did you follow the link in the email that was sent at the time of registration?</div><!--end:1629297405456--><><!--begin:1629297487084--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa <timestamp_1629297487_cv>:&nbsp;</b></span>I did receive an email and went to the link. Hold on one more while I look at it again pls.</div><!--end:1629297487084--><><!--begin:1629297556298--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa <timestamp_1629297556_cv>:&nbsp;</b></span>Hi. It takes me back to the home page asking me to log on which I did but still don&#39;t see the part about inviting participants.</div><!--end:1629297556298--><><!--begin:1629297579838--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa <timestamp_1629297579_cv>:&nbsp;</b></span>How do I set up group manager account This is not in the instructions I received.</div><!--end:1629297579838--><><!--begin:1629297624452--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629297624_co>:&nbsp;</b></span>Are you logging in at <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1629297624452--><><!--begin:1629297703320--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa <timestamp_1629297703_cv>:&nbsp;</b></span>I just went there now. I don&#39;t have a password will try a reset.</div><!--end:1629297703320--><><!--begin:1629297736359--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa <timestamp_1629297736_cv>:&nbsp;</b></span>It doesn&#39;t like my email address. This sure is not user friendly.</div><!--end:1629297736359--><><!--begin:1629297781735--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa <timestamp_1629297781_cv>:&nbsp;</b></span>It is saying I have an invalid email which is not wrong.</div><!--end:1629297781735--><><!--begin:1629297792891--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629297792_co>:&nbsp;</b></span>Pleases use <a href=\'mailto:lgossett@hikma.com\' target=\'_blank\' rel=\'noopener noreferrer\'>lgossett@hikma.com</a> as the email and safety123 as the password and it should work</div><!--end:1629297792891--><><!--begin:1629297830849--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa <timestamp_1629297830_cv>:&nbsp;</b></span>Thank you. That worked.</div><!--end:1629297830849--><><!--begin:1629297848790--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629297848_co>:&nbsp;</b></span>Of course! Is there anything else I can assist you with today?</div><!--end:1629297848790--><><!--begin:1629297868885--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa <timestamp_1629297869_cv>:&nbsp;</b></span>Hopefully I will be good now. I appreciate your time and assistance.</div><!--end:1629297868885--><><!--begin:1629297886485--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629297886_co>:&nbsp;</b></span>My pleasure!</div><!--end:1629297886485--><><!--begin:1629297891641--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629297891_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1629297891641--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello. I paid for two courses for an employee here Mary Ann Whalen. I received an email saying to log into the account and add participants but I am not seeing this in my account. Needing some help. Thanks,\r\nTiffany has joined the chat.\r\nTiffany: Hi, Lisa !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nLisa : Hello. I paid for two courses for an employee here Mary Ann Whalen. I received an email saying to log into the account and add participants but I am not seeing this in my account. Needing some help. Thanks,\r\nLisa : I am doing well thanks. I hope the same for you.\r\nTiffany: Once moment please while I look you up.  Do you have an order number.\r\nLisa : 13782\r\nTiffany: I think you may be logging into your purchasing account.  As I do not see you have set up your group manager account yet in our training system.  Did you follow the link in the email that was sent at the time of registration?\r\nLisa : I did receive an email and went to the link. Hold on one more while I look at it again pls.\r\nLisa : Hi. It takes me back to the home page asking me to log on which I did but still don&#39;t see the part about inviting participants.\r\nLisa : How do I set up group manager account This is not in the instructions I received.\r\nTiffany: Are you logging in at https://csregsonline.com/\r\nLisa : I just went there now. I don&#39;t have a password will try a reset.\r\nLisa : It doesn&#39;t like my email address. This sure is not user friendly.\r\nLisa : It is saying I have an invalid email which is not wrong.\r\nTiffany: Pleases use mailto:lgossett@hikma.com as the email and safety123 as the password and it should work\r\nLisa : Thank you. That worked.\r\nTiffany: Of course! Is there anything else I can assist you with today?\r\nLisa : Hopefully I will be good now. I appreciate your time and assistance.\r\nTiffany: My pleasure!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('254113806QQ', 1629475290, 1629475663, 2, 19, 18, 12, 0, 0, 0, 0, 2513, 0, 0, 0, 0, 'David Stone', 'david.stone@erm.com', '209.172.29.242', '0262a9d8fda8eb0fa35b65f2956a203b', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-ERM-cus-', 'I have not received a notification to schedule the in-person portion of this hybrid coarse. I am in Portland Oregon and wondering when this will be available. I just received a notification that in person classes are available in Portland, should I expect that the in-person component of this coarse will be available soon? ', '<div class=\'ca\'><div class=\'info_box\'><i>I have not received a notification to schedule the in-person portion of this hybrid coarse. I am in Portland Oregon and wondering when this will be available. I just received a notification that in person classes are available in Portland, should I expect that the in-person component of this coarse will be available soon? </i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1629475364741--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1629475364_co>:&nbsp;</b></span>We take registrations for are dress outs the Monday of the week you would like to attend.</div><!--end:1629475364741--><><!--begin:1629475430829--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1629475430_co>:&nbsp;</b></span>The next class in Portland is scheduled for 9/3</div><!--end:1629475430829--><><!--begin:1629475448974--><div class=\'cv\'><span class=\'notranslate\'><b>David Stone<timestamp_1629475449_cv>:&nbsp;</b></span>Okay. How do i sign up? </div><!--end:1629475448974--><><!--begin:1629475508620--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1629475508_co>:&nbsp;</b></span>Give us a call on that Monday and we will put you on the list for the class.  <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a></div><!--end:1629475508620--><><!--begin:1629475542290--><div class=\'cv\'><span class=\'notranslate\'><b>David Stone<timestamp_1629475542_cv>:&nbsp;</b></span>The monday before the class? </div><!--end:1629475542290--><><!--begin:1629475565371--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1629475565_co>:&nbsp;</b></span>Correct</div><!--end:1629475565371--><><!--begin:1629475575689--><div class=\'cv\'><span class=\'notranslate\'><b>David Stone<timestamp_1629475576_cv>:&nbsp;</b></span>Thats Labor day</div><!--end:1629475575689--><><!--begin:1629475630251--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1629475630_co>:&nbsp;</b></span>When that falls on a holiday you would call on the next day.</div><!--end:1629475630251--><><!--begin:1629475655144--><div class=\'cv\'><span class=\'notranslate\'><b>David Stone<timestamp_1629475655_cv>:&nbsp;</b></span>Okay</div><!--end:1629475655144--><><!--begin:1629475660864--><div class=\'cv\'><span class=\'notranslate\'><b>David Stone<timestamp_1629475661_cv>:&nbsp;</b></span>Thank you!</div><!--end:1629475660864--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have not received a notification to schedule the in-person portion of this hybrid coarse. I am in Portland Oregon and wondering when this will be available. I just received a notification that in person classes are available in Portland, should I expect that the in-person component of this coarse will be available soon? \r\nTracy has joined the chat.\r\nTracy: We take registrations for are dress outs the Monday of the week you would like to attend.\r\nTracy: The next class in Portland is scheduled for 9/3\r\nDavid Stone: Okay. How do i sign up? \r\nTracy: Give us a call on that Monday and we will put you on the list for the class.  tel:8007112706\r\nDavid Stone: The monday before the class? \r\nTracy: Correct\r\nDavid Stone: Thats Labor day\r\nTracy: When that falls on a holiday you would call on the next day.\r\nDavid Stone: Okay\r\nDavid Stone: Thank you!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('254123149AK', 1629484627, 1629485402, 1, 23, 12, 8, 0, 0, 0, 0, 3788, 0, 0, 0, 0, 'Nick Clouser', 'nickclouser@kennedyjenks.com', '73.12.189.58', '95ecde7061e3edf3ba79e919312fe974', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Kennedy Jenks-cus-Online Course-_-Confined Space-cus-', 'I missed my first test with a 60% score. When I went to review my answers, I think I messed something up as it wont let me retest.', '<div class=\'ca\'><div class=\'info_box\'><i>I missed my first test with a 60% score. When I went to review my answers, I think I messed something up as it wont let me retest.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629484630514--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629484630_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Nick Clouser</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629484630514--><><!--begin:1629484658996--><div class=\'cv\'><span class=\'notranslate\'><b>Nick Clouser<timestamp_1629484659_cv>:&nbsp;</b></span>I&#39;m good!</div><!--end:1629484658996--><><!--begin:1629484669184--><div class=\'cv\'><span class=\'notranslate\'><b>Nick Clouser<timestamp_1629484669_cv>:&nbsp;</b></span>I just have a question regarding a test I just took.</div><!--end:1629484669184--><><!--begin:1629484669846--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629484669_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1629484669846--><><!--begin:1629484675886--><div class=\'cv\'><span class=\'notranslate\'><b>Nick Clouser<timestamp_1629484676_cv>:&nbsp;</b></span>Thanks</div><!--end:1629484675886--><><!--begin:1629484877972--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629484877_co>:&nbsp;</b></span>I see your account/training timed out due to inactivity on 08/10/2021.  Is that when you started experiencing this issue?</div><!--end:1629484877972--><><!--begin:1629484934552--><div class=\'cv\'><span class=\'notranslate\'><b>Nick Clouser<timestamp_1629484934_cv>:&nbsp;</b></span>No. That was when I first signed in. I logged back in today to finish the module and take the test and that&#39;s were It got messed up.</div><!--end:1629484934552--><><!--begin:1629485036763--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629485036_co>:&nbsp;</b></span>What I can do for you is pass you through the current module lesson then you can proceed forward but if you want to review the content in the current module you will need to start it over as passing you through it will wipe out the progress inside the module. </div><!--end:1629485036763--><><!--begin:1629485091384--><div class=\'cv\'><span class=\'notranslate\'><b>Nick Clouser<timestamp_1629485091_cv>:&nbsp;</b></span>That&#39;d be great.</div><!--end:1629485091384--><><!--begin:1629485092983--><div class=\'cv\'><span class=\'notranslate\'><b>Nick Clouser<timestamp_1629485093_cv>:&nbsp;</b></span>Thanks!</div><!--end:1629485092983--><><!--begin:1629485139127--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629485139_co>:&nbsp;</b></span>You will just need to refresh your account to see the changes I have made.  </div><!--end:1629485139127--><><!--begin:1629485152245--><div class=\'cv\'><span class=\'notranslate\'><b>Nick Clouser<timestamp_1629485152_cv>:&nbsp;</b></span>I&#39;ll log in now.</div><!--end:1629485152245--><><!--begin:1629485250046--><div class=\'cv\'><span class=\'notranslate\'><b>Nick Clouser<timestamp_1629485250_cv>:&nbsp;</b></span>It looks good!</div><!--end:1629485250046--><><!--begin:1629485254754--><div class=\'cv\'><span class=\'notranslate\'><b>Nick Clouser<timestamp_1629485255_cv>:&nbsp;</b></span>Thank you!</div><!--end:1629485254754--><><!--begin:1629485266690--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629485266_co>:&nbsp;</b></span>Of course!</div><!--end:1629485266690--><><!--begin:1629485280235--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629485280_co>:&nbsp;</b></span>Have a great day!</div><!--end:1629485280235--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I missed my first test with a 60% score. When I went to review my answers, I think I messed something up as it wont let me retest.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Nick Clouser!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nNick Clouser: I&#39;m good!\r\nNick Clouser: I just have a question regarding a test I just took.\r\nTiffany: One moment please while I look you up\r\nNick Clouser: Thanks\r\nTiffany: I see your account/training timed out due to inactivity on 08/10/2021.  Is that when you started experiencing this issue?\r\nNick Clouser: No. That was when I first signed in. I logged back in today to finish the module and take the test and that&#39;s were It got messed up.\r\nTiffany: What I can do for you is pass you through the current module lesson then you can proceed forward but if you want to review the content in the current module you will need to start it over as passing you through it will wipe out the progress inside the module. \r\nNick Clouser: That&#39;d be great.\r\nNick Clouser: Thanks!\r\nTiffany: You will just need to refresh your account to see the changes I have made.  \r\nNick Clouser: I&#39;ll log in now.\r\nNick Clouser: It looks good!\r\nNick Clouser: Thank you!\r\nTiffany: Of course!\r\nTiffany: Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('2541254814K', 1629486974, 1629487981, 2, 23, 27, 7, 0, 0, 5, 0, 6026, 0, 0, 0, 0, 'Tyler Allen', 'tyler.allen@terracon.com', '96.18.71.18', '991f3d74067bb5faf7f205cb5d7407fa', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Terracon-cus-', 'I need to get a person through HAZWOPER and interested in online hybrid option.  Are dates and locations available for the hands on in person 8 hour day?  ', '<div class=\'ca\'><div class=\'info_box\'><i>I need to get a person through HAZWOPER and interested in online hybrid option.  Are dates and locations available for the hands on in person 8 hour day?  </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629486978714--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629486978_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Tyler Allen</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629486978714--><><!--begin:1629486990072--><div class=\'cv\'><span class=\'notranslate\'><b>Tyler Allen<timestamp_1629486990_cv>:&nbsp;</b></span><span class=\'emoji_chat\'>&#128077;</span></div><!--end:1629486990072--><><!--begin:1629487067503--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629487067_co>:&nbsp;</b></span>Yes.  Please use the 8-Hour Refresher page as a reference for when we hold the hands-on classes.</div><!--end:1629487067503--><><!--begin:1629487090315--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629487090_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1629487090315--><><!--begin:1629487155029--><div class=\'cv\'><span class=\'notranslate\'><b>Tyler Allen<timestamp_1629487155_cv>:&nbsp;</b></span>Okay even though it&#39;s a refresher it would fulfil the inperson day for a new HAZWOPER ?</div><!--end:1629487155029--><><!--begin:1629487224188--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629487224_co>:&nbsp;</b></span>We host the hands-on person training requirement for the online 40-HOur HAZWOPER at the same time as the 8-Hour Refresher seminar course.  </div><!--end:1629487224188--><><!--begin:1629487268222--><div class=\'cv\'><span class=\'notranslate\'><b>Tyler Allen<timestamp_1629487268_cv>:&nbsp;</b></span>got it.  So sign up for the online Hybrid and then when we do that does it allow us to pick one of the 8 hour dates/locations? </div><!--end:1629487268222--><><!--begin:1629487326041--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629487325_co>:&nbsp;</b></span>After you have completed the online portion of the training then you can register for the hands-on class by calling our office the Monday the week you are interested in attending.  </div><!--end:1629487326041--><><!--begin:1629487389269--><div class=\'cv\'><span class=\'notranslate\'><b>Tyler Allen<timestamp_1629487389_cv>:&nbsp;</b></span>Perfect so that&#39;s just to confirm the individual has fulfilled the prerequisite online portion.  I assume we could book further out than the Monday the week the class is held? </div><!--end:1629487389269--><><!--begin:1629487405691--><div class=\'cv\'><span class=\'notranslate\'><b>Tyler Allen<timestamp_1629487405_cv>:&nbsp;</b></span>once she has the prerequisites </div><!--end:1629487405691--><><!--begin:1629487590196--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629487590_co>:&nbsp;</b></span>All our seminar classes are scheduled pending confirmation.  We do need to have enough enrollment to host the training.  Majority of the enrollment needs to be students attending the full seminar class as the hands-on students are piggy backing off of the seminar students class at no additional cost to them.  </div><!--end:1629487590196--><><!--begin:1629487666905--><div class=\'cv\'><span class=\'notranslate\'><b>Tyler Allen<timestamp_1629487667_cv>:&nbsp;</b></span>Generally are the classes in Denver and Seattle getting enough interest that the bulk of the dates are being held as planned? </div><!--end:1629487666905--><><!--begin:1629487742853--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629487742_co>:&nbsp;</b></span>Denver yes we very rarely cancel classes in that location.  Seattle is a bit harder to fill.  </div><!--end:1629487742853--><><!--begin:1629487755900--><div class=\'cv\'><span class=\'notranslate\'><b>Tyler Allen<timestamp_1629487756_cv>:&nbsp;</b></span>Okay and Vegas?</div><!--end:1629487755900--><><!--begin:1629487799086--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629487799_co>:&nbsp;</b></span>Vegas varies sometimes we have high enrollment and other times not as much.</div><!--end:1629487799086--><><!--begin:1629487820913--><div class=\'cv\'><span class=\'notranslate\'><b>Tyler Allen<timestamp_1629487821_cv>:&nbsp;</b></span>Okay well that should give me enough to get her started and know generally what to plan for.  Thanks for the help.</div><!--end:1629487820913--><><!--begin:1629487871398--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629487871_co>:&nbsp;</b></span>We take the hands-on students registrations the Monday before the class so we can have more of an idea if the class will be confirmed or not to advise the students/contacts accordingly.  </div><!--end:1629487871398--><><!--begin:1629487893406--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629487893_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1629487893406--><><!--begin:1629487906298--><div class=\'cv\'><span class=\'notranslate\'><b>Tyler Allen<timestamp_1629487906_cv>:&nbsp;</b></span>I&#39;m good for now.  Thansk again</div><!--end:1629487906298--><><!--begin:1629487932122--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629487932_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1629487932122--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I need to get a person through HAZWOPER and interested in online hybrid option.  Are dates and locations available for the hands on in person 8 hour day?  \r\nTiffany has joined the chat.\r\nTiffany: Hi, Tyler Allen!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTyler Allen: &#128077;\r\nTiffany: Yes.  Please use the 8-Hour Refresher page as a reference for when we hold the hands-on classes.\r\nTiffany: https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nTyler Allen: Okay even though it&#39;s a refresher it would fulfil the inperson day for a new HAZWOPER ?\r\nTiffany: We host the hands-on person training requirement for the online 40-HOur HAZWOPER at the same time as the 8-Hour Refresher seminar course.  \r\nTyler Allen: got it.  So sign up for the online Hybrid and then when we do that does it allow us to pick one of the 8 hour dates/locations? \r\nTiffany: After you have completed the online portion of the training then you can register for the hands-on class by calling our office the Monday the week you are interested in attending.  \r\nTyler Allen: Perfect so that&#39;s just to confirm the individual has fulfilled the prerequisite online portion.  I assume we could book further out than the Monday the week the class is held? \r\nTyler Allen: once she has the prerequisites \r\nTiffany: All our seminar classes are scheduled pending confirmation.  We do need to have enough enrollment to host the training.  Majority of the enrollment needs to be students attending the full seminar class as the hands-on students are piggy backing off of the seminar students class at no additional cost to them.  \r\nTyler Allen: Generally are the classes in Denver and Seattle getting enough interest that the bulk of the dates are being held as planned? \r\nTiffany: Denver yes we very rarely cancel classes in that location.  Seattle is a bit harder to fill.  \r\nTyler Allen: Okay and Vegas?\r\nTiffany: Vegas varies sometimes we have high enrollment and other times not as much.\r\nTyler Allen: Okay well that should give me enough to get her started and know generally what to plan for.  Thanks for the help.\r\nTiffany: We take the hands-on students registrations the Monday before the class so we can have more of an idea if the class will be confirmed or not to advise the students/contacts accordingly.  \r\nTiffany: Is there anything else I can assist you with today?\r\nTyler Allen: I&#39;m good for now.  Thansk again\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('25445073234', 1629812205, 1629812777, 2, 23, 7, 3, 0, 0, 0, 0, 2260, 0, 0, 0, 0, 'aubrey wilson', 'wilson@robraconstruction.com', '174.199.226.12', '089f8a73660677dd8a24736f97b6b6d4', 'Select Area of Inquiry:-_-Other-cus-Company-_-robra construction inc-cus-', 'can you reset my pass word?  I can\'t seem to get into the program', '<div class=\'ca\'><div class=\'info_box\'><i>can you reset my pass word?  I can\'t seem to get into the program</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629812210095--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629812210_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>aubrey wilson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629812210095--><><!--begin:1629812259705--><div class=\'cv\'><span class=\'notranslate\'><b>aubrey wilson<timestamp_1629812259_cv>:&nbsp;</b></span>frustrated.  Just paid for the program and cannot get in to begin the lesson.  Can you help?</div><!--end:1629812259705--><><!--begin:1629812307297--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629812307_co>:&nbsp;</b></span>I have sent you a password reset link through the system.  When trying to log please remember to use the correct log in page of: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1629812307297--><><!--begin:1629812457545--><div class=\'cv\'><span class=\'notranslate\'><b>aubrey wilson<timestamp_1629812457_cv>:&nbsp;</b></span>thanks.</div><!--end:1629812457545--><><!--begin:1629812481084--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629812481_co>:&nbsp;</b></span>Of course.  Is there anything else I can assist you with? When completing the online training please be sure to use one of the approved browsers which include Chrome, Safari, Firefox, Edge.  Note: Internet Explorer is not approved.</div><!--end:1629812481084--><><!--begin:1629812757754--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629812757_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1629812757754--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'can you reset my pass word?  I can\'t seem to get into the program\r\nTiffany has joined the chat.\r\nTiffany: Hi, aubrey wilson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\naubrey wilson: frustrated.  Just paid for the program and cannot get in to begin the lesson.  Can you help?\r\nTiffany: I have sent you a password reset link through the system.  When trying to log please remember to use the correct log in page of: https://csregsonline.com/\r\naubrey wilson: thanks.\r\nTiffany: Of course.  Is there anything else I can assist you with? When completing the online training please be sure to use one of the approved browsers which include Chrome, Safari, Firefox, Edge.  Note: Internet Explorer is not approved.\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('25445083744', 1629812313, 1629812772, 2, 23, 11, 9, 0, 0, 0, 0, 1659, 0, 0, 0, 0, 'Krista Jackson ', 'krista.jackson@kuraray.com', '209.166.156.34', '6f35fb717408f474b289cde34e5bad32', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Calgon Carbon -cus-', 'Where can I find a schedule of when and where the Confined Space Dress out is available for my employees who have completed their hybrid 40-Hour Hazwoper?', '<div class=\'ca\'><div class=\'info_box\'><i>Where can I find a schedule of when and where the Confined Space Dress out is available for my employees who have completed their hybrid 40-Hour Hazwoper?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629812315439--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629812315_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Krista Jackson </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629812315439--><><!--begin:1629812379738--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629812379_co>:&nbsp;</b></span>I just sent you an email with the Hands-on Training Schedule and Registration </div><!--end:1629812379738--><><!--begin:1629812489462--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629812489_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1629812489462--><><!--begin:1629812766302--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629812766_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1629812766302--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Where can I find a schedule of when and where the Confined Space Dress out is available for my employees who have completed their hybrid 40-Hour Hazwoper?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Krista Jackson !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I just sent you an email with the Hands-on Training Schedule and Registration \r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('254453842AG', 1629815334, 1629815577, 2, 23, 26, 4, 0, 0, 5, 0, 1720, 0, 0, 0, 0, 'Amy Parlette', 'amy.parlette@swca.com', '65.241.1.131', 'ad518d5c8b266ceb26e89d7927ab0a7d', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-swca-cus-', 'I want to register for online 8 hr hazwhoper refresher. Once I pay, can I start today?', '<div class=\'ca\'><div class=\'info_box\'><i>I want to register for online 8 hr hazwhoper refresher. Once I pay, can I start today?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629815338365--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629815338_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Amy Parlette</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629815338365--><><!--begin:1629815370246--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629815370_co>:&nbsp;</b></span>Yes you can start almost immediately after submitting the order/registration.  </div><!--end:1629815370246--><><!--begin:1629815466951--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Parlette<timestamp_1629815467_cv>:&nbsp;</b></span>Great!</div><!--end:1629815466951--><><!--begin:1629815499043--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Parlette<timestamp_1629815499_cv>:&nbsp;</b></span>Well I will pay and start today. Thanks for the info. Will my re-cert be sent to me via email or snail mail?</div><!--end:1629815499043--><><!--begin:1629815534268--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629815534_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company.</div><!--end:1629815534268--><><!--begin:1629815573430--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Parlette<timestamp_1629815573_cv>:&nbsp;</b></span>Great thanks and have a nice day. </div><!--end:1629815573430--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I want to register for online 8 hr hazwhoper refresher. Once I pay, can I start today?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Amy Parlette!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Yes you can start almost immediately after submitting the order/registration.  \r\nAmy Parlette: Great!\r\nAmy Parlette: Well I will pay and start today. Thanks for the info. Will my re-cert be sent to me via email or snail mail?\r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company.\r\nAmy Parlette: Great thanks and have a nice day. \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('254456073TE', 1629817561, 1629818005, 2, 23, 22, 4, 0, 0, 5, 0, 2480, 0, 0, 0, 0, 'Mark Lewis', 'malewis@engsys.com', '66.81.108.29', '5350949a4436369b36ef40c3f63681d1', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-ESi-Dallas-cus-', 'I took your 40-hour HAZWOPER and it was great. But I need explicit certification for SCBA. Do you offer that or can you recommend somebody who does?', '<div class=\'ca\'><div class=\'info_box\'><i>I took your 40-hour HAZWOPER and it was great. But I need explicit certification for SCBA. Do you offer that or can you recommend somebody who does?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629817565152--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629817565_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Mark Lewis</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629817565152--><><!--begin:1629817576800--><div class=\'cv\'><span class=\'notranslate\'><b>Mark Lewis<timestamp_1629817576_cv>:&nbsp;</b></span>Excellent. And yourself?</div><!--end:1629817576800--><><!--begin:1629817677892--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629817677_co>:&nbsp;</b></span>I am good thank you!  We do not have a certification course explicitly for SCBA.  </div><!--end:1629817677892--><><!--begin:1629817708738--><div class=\'cv\'><span class=\'notranslate\'><b>Mark Lewis<timestamp_1629817708_cv>:&nbsp;</b></span>That&#39;s too bad. Ya&#39;ll are great and I really wanted to get the training from you if I could.</div><!--end:1629817708738--><><!--begin:1629817832487--><div class=\'cv\'><span class=\'notranslate\'><b>Mark Lewis<timestamp_1629817832_cv>:&nbsp;</b></span>Is there anything that would, of necessity, include such training? </div><!--end:1629817832487--><><!--begin:1629817896861--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629817896_co>:&nbsp;</b></span>I am glad to hear you enjoyed our training.  I apologize we do not have the SCBA training certification included with any of our courses/certifications.  If your company is requiring the certification they may be able to point you in the right direction of who can provide it.  </div><!--end:1629817896861--><><!--begin:1629817955026--><div class=\'cv\'><span class=\'notranslate\'><b>Mark Lewis<timestamp_1629817955_cv>:&nbsp;</b></span>Sadly, they are clueless. But thanks for checking. I will have to find some other, necessarily inferior, firm to assist me. Have a great. Bye.</div><!--end:1629817955026--><><!--begin:1629817988598--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629817988_co>:&nbsp;</b></span>Good luck! Have a wonderful day as well!</div><!--end:1629817988598--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I took your 40-hour HAZWOPER and it was great. But I need explicit certification for SCBA. Do you offer that or can you recommend somebody who does?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Mark Lewis!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMark Lewis: Excellent. And yourself?\r\nTiffany: I am good thank you!  We do not have a certification course explicitly for SCBA.  \r\nMark Lewis: That&#39;s too bad. Ya&#39;ll are great and I really wanted to get the training from you if I could.\r\nMark Lewis: Is there anything that would, of necessity, include such training? \r\nTiffany: I am glad to hear you enjoyed our training.  I apologize we do not have the SCBA training certification included with any of our courses/certifications.  If your company is requiring the certification they may be able to point you in the right direction of who can provide it.  \r\nMark Lewis: Sadly, they are clueless. But thanks for checking. I will have to find some other, necessarily inferior, firm to assist me. Have a great. Bye.\r\nTiffany: Good luck! Have a wonderful day as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('254471604HG', 1629833082, 1629833409, 2, 23, 12, 8, 0, 0, 0, 0, 1882, 0, 0, 0, 0, 'Eric Wharton', 'eric.wharton@lgcgroup.com', '208.87.235.180', '6310afecca8b8165507477b9f2614140', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-LGC Biosearch-cus-', 'Its been 1 Year since my initial dot hazmat training, Do i need a refresher or in 2 years?', '<div class=\'ca\'><div class=\'info_box\'><i>Its been 1 Year since my initial dot hazmat training, Do i need a refresher or in 2 years?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629833086347--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629833086_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Eric Wharton</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629833086347--><><!--begin:1629833117114--><div class=\'cv\'><span class=\'notranslate\'><b>Eric Wharton<timestamp_1629833147_cv>:&nbsp;</b></span>Well ..and you?</div><!--end:1629833117114--><><!--begin:1629833171167--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629833171_co>:&nbsp;</b></span>I am good thank you.  The DOT HAZAMT requires a recertification every 3 years.</div><!--end:1629833171167--><><!--begin:1629833204029--><div class=\'cv\'><span class=\'notranslate\'><b>Eric Wharton<timestamp_1629833204_cv>:&nbsp;</b></span>Ok thanx</div><!--end:1629833204029--><><!--begin:1629833226985--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629833226_co>:&nbsp;</b></span>My pleasure! Is there anything else I can assist you with today?</div><!--end:1629833226985--><><!--begin:1629833406911--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629833409_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1629833406911--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Its been 1 Year since my initial dot hazmat training, Do i need a refresher or in 2 years?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Eric Wharton!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nEric Wharton: Well ..and you?\r\nTiffany: I am good thank you.  The DOT HAZAMT requires a recertification every 3 years.\r\nEric Wharton: Ok thanx\r\nTiffany: My pleasure! Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('254474877CC', 1629836354, 1629836779, 2, 23, 11, 7, 0, 0, 5, 0, 3641, 0, 0, 0, 0, 'Cara Adelson', 'cara.adelson@denverwater.org', '174.248.153.84', '367d113f2d8fa7774ee917df3efffbe1', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Denver Water-cus-', 'I am signed up for the 40-hr HAZWOPER course where 32 hours is online and the final 8 hours are in person.\r\n\r\n1. Can you provide a list of dates that the 8-hr in-person portion is happening and how difficult it is find one of those days that has availability for an online student to come in?\r\n2. Do I take the course exam after all 40 hours are complete, or is it open to be taken after the online 32-hr portion is complete?', '<div class=\'ca\'><div class=\'info_box\'><i>I am signed up for the 40-hr HAZWOPER course where 32 hours is online and the final 8 hours are in person.\r\n\r\n1. Can you provide a list of dates that the 8-hr in-person portion is happening and how difficult it is find one of those days that has availability for an online student to come in?\r\n2. Do I take the course exam after all 40 hours are complete, or is it open to be taken after the online 32-hr portion is complete?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629836359347--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629836359_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Cara Adelson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629836359347--><><!--begin:1629836370473--><div class=\'cv\'><span class=\'notranslate\'><b>Cara Adelson<timestamp_1629836370_cv>:&nbsp;</b></span>Good thanks how are you?</div><!--end:1629836370473--><><!--begin:1629836389114--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629836389_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1629836389114--><><!--begin:1629836390225--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629836390_co>:&nbsp;</b></span>Please use the 8-HOUR HAZWOPER ANNUAL REFRESHER page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.</div><!--end:1629836390225--><><!--begin:1629836400393--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629836400_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1629836400393--><><!--begin:1629836412512--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629836422_co>:&nbsp;</b></span>The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). <br><br> <br><br>In order to register for the hands-on class please have the students or employer call our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  <br><br>If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  </div><!--end:1629836412512--><><!--begin:1629836477058--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629836477_co>:&nbsp;</b></span>After you complete the 32-Hours you can register for the hands-on class and at the hands-on class you will be provided a code in order to go back online and complete the exam after completing the 40 hours of training. </div><!--end:1629836477058--><><!--begin:1629836630087--><div class=\'cv\'><span class=\'notranslate\'><b>Cara Adelson<timestamp_1629836630_cv>:&nbsp;</b></span>Great thank you!</div><!--end:1629836630087--><><!--begin:1629836672980--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629836672_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1629836672980--><><!--begin:1629836777362--><div class=\'cv\'><span class=\'notranslate\'><b>Cara Adelson<timestamp_1629836777_cv>:&nbsp;</b></span>No thanks</div><!--end:1629836777362--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am signed up for the 40-hr HAZWOPER course where 32 hours is online and the final 8 hours are in person.\r\n\r\n1. Can you provide a list of dates that the 8-hr in-person portion is happening and how difficult it is find one of those days that has availability for an online student to come in?\r\n2. Do I take the course exam after all 40 hours are complete, or is it open to be taken after the online 32-hr portion is complete?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Cara Adelson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nCara Adelson: Good thanks how are you?\r\nTiffany: I am good thank you!\r\nTiffany: Please use the 8-HOUR HAZWOPER ANNUAL REFRESHER page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.\r\nTiffany: https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nTiffany: The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER).  In order to register for the hands-on class please have the students or employer call our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  \r\nTiffany: After you complete the 32-Hours you can register for the hands-on class and at the hands-on class you will be provided a code in order to go back online and complete the exam after completing the 40 hours of training. \r\nCara Adelson: Great thank you!\r\nTiffany: Is there anything else I can assist you with?\r\nCara Adelson: No thanks\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('254543905V8', 1629905394, 1629906044, 2, 23, 23, 5, 0, 0, 5, 0, 5688, 0, 0, 0, 0, 'angela ', 'kooleam@equate.com', '98.158.240.207', '006074d86f731f4e3ac478d28f6cec83', 'Select Area of Inquiry:-_-Other-cus-Company-_-MEGlobal Americas-cus-', 'We have a couple people here at MEGlobal that need to attend classes in Katy.  I see for payment it says credit card or paypal. Do you not except Purchase orders?\r\nI don\'t see you on approved vendor as well\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>We have a couple people here at MEGlobal that need to attend classes in Katy.  I see for payment it says credit card or paypal. Do you not except Purchase orders?\r\nI don\'t see you on approved vendor as well\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629905397598--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629905400_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>angela </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629905397598--><><!--begin:1629905552254--><div class=\'cv\'><span class=\'notranslate\'><b>angela <timestamp_1629905552_cv>:&nbsp;</b></span>Are you there?</div><!--end:1629905552254--><><!--begin:1629905559078--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629905559_co>:&nbsp;</b></span>We do accept purchase orders.  I believe the website is missing a link.  Usually after choosing the date and selecting register, there should be a drop down for payment options.  </div><!--end:1629905559078--><><!--begin:1629905578880--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629905578_co>:&nbsp;</b></span>There is an additional fee to invoice/use purchase orders.</div><!--end:1629905578880--><><!--begin:1629905601198--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629905601_co>:&nbsp;</b></span>Are you wanting the employees to attend the 8-Hour Refresher?</div><!--end:1629905601198--><><!--begin:1629905606253--><div class=\'cv\'><span class=\'notranslate\'><b>angela <timestamp_1629905607_cv>:&nbsp;</b></span>Is this information on the page or where can I find it</div><!--end:1629905606253--><><!--begin:1629905645488--><div class=\'cv\'><span class=\'notranslate\'><b>angela <timestamp_1629905646_cv>:&nbsp;</b></span><a href=\'https://csregs.com/collections/40-hour-hazwoper-initial-site-worker\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/40-hour-hazwoper-initial-site-worker</a></div><!--end:1629905645488--><><!--begin:1629905700310--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629905700_co>:&nbsp;</b></span>Okay I see the page you are on now.  Find the date you want and select the register button.</div><!--end:1629905700310--><><!--begin:1629905730730--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629905730_co>:&nbsp;</b></span>Then on the next page that pops up there is a payment option dropped down</div><!--end:1629905730730--><><!--begin:1629905744148--><div class=\'cv\'><span class=\'notranslate\'><b>angela <timestamp_1629905745_cv>:&nbsp;</b></span>Okay I found it.  </div><!--end:1629905744148--><><!--begin:1629905764334--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629905764_co>:&nbsp;</b></span>When you select the invoice or purchase order option it should show the additional price</div><!--end:1629905764334--><><!--begin:1629905766250--><div class=\'cv\'><span class=\'notranslate\'><b>angela <timestamp_1629905766_cv>:&nbsp;</b></span>Is there somewhere I can email or call to get a quote for the class</div><!--end:1629905766250--><><!--begin:1629905789203--><div class=\'cv\'><span class=\'notranslate\'><b>angela <timestamp_1629905789_cv>:&nbsp;</b></span>and see if you are an approved vendor</div><!--end:1629905789203--><><!--begin:1629905826918--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629905826_co>:&nbsp;</b></span>I can provide you a quote or you can email a request into <a href=\'mailto:customerservice@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>customerservice@csregs.com</a> for a quote.  What information do you need to see if we are an approved vendor?</div><!--end:1629905826918--><><!--begin:1629905873634--><div class=\'cv\'><span class=\'notranslate\'><b>angela <timestamp_1629905874_cv>:&nbsp;</b></span>I am not showing Compliance Solutions in our vendor catalog</div><!--end:1629905873634--><><!--begin:1629905914915--><div class=\'cv\'><span class=\'notranslate\'><b>angela <timestamp_1629905915_cv>:&nbsp;</b></span>I will have to send purchasing banking information so they can do what they need to be in vendor approved</div><!--end:1629905914915--><><!--begin:1629905976625--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629905976_co>:&nbsp;</b></span>You can send that information to the <a href=\'mailto:customerservice@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>customerservice@csregs.com</a> email address and we will get the appropriate person to complete the forms as needed.  </div><!--end:1629905976625--><><!--begin:1629905982460--><div class=\'cv\'><span class=\'notranslate\'><b>angela <timestamp_1629905983_cv>:&nbsp;</b></span>Let me email customer service. Thank you for your help today</div><!--end:1629905982460--><><!--begin:1629906012112--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629906012_co>:&nbsp;</b></span>My pleasure! Is there anything else I can assist you with?</div><!--end:1629906012112--><><!--begin:1629906025874--><div class=\'cv\'><span class=\'notranslate\'><b>angela <timestamp_1629906026_cv>:&nbsp;</b></span>No Ma&#39;am. </div><!--end:1629906025874--><><!--begin:1629906036605--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629906036_co>:&nbsp;</b></span>Have a wonderful day!</div><!--end:1629906036605--><><!--begin:1629906041660--><div class=\'cv\'><span class=\'notranslate\'><b>angela <timestamp_1629906042_cv>:&nbsp;</b></span>you as well</div><!--end:1629906041660--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'We have a couple people here at MEGlobal that need to attend classes in Katy.  I see for payment it says credit card or paypal. Do you not except Purchase orders?\r\nI don\'t see you on approved vendor as well\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, angela !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nangela : Are you there?\r\nTiffany: We do accept purchase orders.  I believe the website is missing a link.  Usually after choosing the date and selecting register, there should be a drop down for payment options.  \r\nTiffany: There is an additional fee to invoice/use purchase orders.\r\nTiffany: Are you wanting the employees to attend the 8-Hour Refresher?\r\nangela : Is this information on the page or where can I find it\r\nangela : https://csregs.com/collections/40-hour-hazwoper-initial-site-worker\r\nTiffany: Okay I see the page you are on now.  Find the date you want and select the register button.\r\nTiffany: Then on the next page that pops up there is a payment option dropped down\r\nangela : Okay I found it.  \r\nTiffany: When you select the invoice or purchase order option it should show the additional price\r\nangela : Is there somewhere I can email or call to get a quote for the class\r\nangela : and see if you are an approved vendor\r\nTiffany: I can provide you a quote or you can email a request into mailto:customerservice@csregs.com for a quote.  What information do you need to see if we are an approved vendor?\r\nangela : I am not showing Compliance Solutions in our vendor catalog\r\nangela : I will have to send purchasing banking information so they can do what they need to be in vendor approved\r\nTiffany: You can send that information to the mailto:customerservice@csregs.com email address and we will get the appropriate person to complete the forms as needed.  \r\nangela : Let me email customer service. Thank you for your help today\r\nTiffany: My pleasure! Is there anything else I can assist you with?\r\nangela : No Ma&#39;am. \r\nTiffany: Have a wonderful day!\r\nangela : you as well\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('254626460ZE', 1629987951, 1629989219, 2, 23, 26, 7, 0, 0, 5, 0, 3421, 0, 0, 0, 0, 'Melanie Peapell', 'mpeapell@med.miami.edu', '129.171.150.71', '9599af23831a45beebb6a5a419bfc15d', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-University of Miami-cus-', 'What time does the in person training in Fort Lauderdale (8/30 - 9/3) begin and finish?', '<div class=\'ca\'><div class=\'info_box\'><i>What time does the in person training in Fort Lauderdale (8/30 - 9/3) begin and finish?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629987955627--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629987955_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Melanie Peapell</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629987955627--><><!--begin:1629987966709--><div class=\'cv\'><span class=\'notranslate\'><b>Melanie Peapell<timestamp_1629987967_cv>:&nbsp;</b></span>I am well.</div><!--end:1629987966709--><><!--begin:1629988026862--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629988026_co>:&nbsp;</b></span>That class is scheduled to start at 8 am if the class confirms.  I see you are registered on order #14039.</div><!--end:1629988026862--><><!--begin:1629988039702--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629988039_co>:&nbsp;</b></span>Once we process your registrations you will get an email with all the class details.</div><!--end:1629988039702--><><!--begin:1629988052835--><div class=\'cv\'><span class=\'notranslate\'><b>Melanie Peapell<timestamp_1629988053_cv>:&nbsp;</b></span>Thank you.</div><!--end:1629988052835--><><!--begin:1629988066902--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629988066_co>:&nbsp;</b></span>We did leave a message yesterday as we wanted to confirm the company account to enter your registration on.</div><!--end:1629988066902--><><!--begin:1629988097360--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629988097_co>:&nbsp;</b></span>We have an account with the mailing address of PO Box 016960 (R-23) Miami, FL 33101</div><!--end:1629988097360--><><!--begin:1629988130862--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629988130_co>:&nbsp;</b></span>With a note that the address of 1400 Northwest 10th Avenue Miami FL 33136 is for billing only</div><!--end:1629988130862--><><!--begin:1629988171503--><div class=\'cv\'><span class=\'notranslate\'><b>Melanie Peapell<timestamp_1629988171_cv>:&nbsp;</b></span>My director, Dr. Jennifer Laine, registered me so I&#39;m sure that is correct.</div><!--end:1629988171503--><><!--begin:1629988250046--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629988249_co>:&nbsp;</b></span>Could you speak with Jennifer and have her reach out to me either via email or by phone so I can finish processing your registration and get you the details.  Our number is <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a> or email address is <a href=\'mailto:tiffany@cregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>tiffany@cregs.com</a></div><!--end:1629988250046--><><!--begin:1629988578217--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629988578_co>:&nbsp;</b></span>Is there anything else I can assist you with in the meantime? </div><!--end:1629988578217--><><!--begin:1629989217818--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629989217_co>:&nbsp;</b></span>I will try to reach out to Jennifer later today if I have not heard back.  Have a wonderful day!</div><!--end:1629989217818--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'What time does the in person training in Fort Lauderdale (8/30 - 9/3) begin and finish?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Melanie Peapell!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMelanie Peapell: I am well.\r\nTiffany: That class is scheduled to start at 8 am if the class confirms.  I see you are registered on order #14039.\r\nTiffany: Once we process your registrations you will get an email with all the class details.\r\nMelanie Peapell: Thank you.\r\nTiffany: We did leave a message yesterday as we wanted to confirm the company account to enter your registration on.\r\nTiffany: We have an account with the mailing address of PO Box 016960 (R-23) Miami, FL 33101\r\nTiffany: With a note that the address of 1400 Northwest 10th Avenue Miami FL 33136 is for billing only\r\nMelanie Peapell: My director, Dr. Jennifer Laine, registered me so I&#39;m sure that is correct.\r\nTiffany: Could you speak with Jennifer and have her reach out to me either via email or by phone so I can finish processing your registration and get you the details.  Our number is tel:8007112706 or email address is mailto:tiffany@cregs.com\r\nTiffany: Is there anything else I can assist you with in the meantime? \r\nTiffany: I will try to reach out to Jennifer later today if I have not heard back.  Have a wonderful day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('2546293725E', 1629990859, 1629991399, 2, 23, 22, 3, 0, 0, 5, 0, 4133, 0, 0, 0, 0, 'Tatiana', 'tbenitez@gleassociates.com', '47.206.207.125', '44358f91db64c46bd2659be7374eaca8', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-GLE Associates-cus-', 'Hello, \r\n\r\nIs the 40 hour Hazwoper training in Ft. Lauderdale on 8/31-9/3 still planned to happen? And is this an in-person training? We have a potential new hire we would like to get scheduled and I would like to confirm before signing them up.\r\n\r\nThank you!', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, \r\n\r\nIs the 40 hour Hazwoper training in Ft. Lauderdale on 8/31-9/3 still planned to happen? And is this an in-person training? We have a potential new hire we would like to get scheduled and I would like to confirm before signing them up.\r\n\r\nThank you!</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629990863731--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629990863_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Tatiana</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629990863731--><><!--begin:1629990894527--><div class=\'cv\'><span class=\'notranslate\'><b>Tatiana<timestamp_1629990894_cv>:&nbsp;</b></span>Great, thanks how are you?</div><!--end:1629990894527--><><!--begin:1629990913395--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629990913_co>:&nbsp;</b></span>I am doing good thank you!</div><!--end:1629990913395--><><!--begin:1629990946340--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629990946_co>:&nbsp;</b></span>The class is still pending but looking good.  The class is fully in person 4/10 hour days Tuesday through Friday.</div><!--end:1629990946340--><><!--begin:1629990980449--><div class=\'cv\'><span class=\'notranslate\'><b>Tatiana<timestamp_1629990980_cv>:&nbsp;</b></span>Awesome! thank you. What time does the class start at?</div><!--end:1629990980449--><><!--begin:1629990996286--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629990996_co>:&nbsp;</b></span>8:00AM</div><!--end:1629990996286--><><!--begin:1629991010530--><div class=\'cv\'><span class=\'notranslate\'><b>Tatiana<timestamp_1629991010_cv>:&nbsp;</b></span>Okay, is there a deadline to register? </div><!--end:1629991010530--><><!--begin:1629991175284--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629991175_co>:&nbsp;</b></span>Tomorrow we will make our decision if we have enough registrations to confirm the class or if we need to cancel it.  So if you would register today that would make the decision lean more towards the confirming side of the scale.  </div><!--end:1629991175284--><><!--begin:1629991241329--><div class=\'cv\'><span class=\'notranslate\'><b>Tatiana<timestamp_1629991241_cv>:&nbsp;</b></span>Okay thank you, I will try to confirm with our new hire and get him registered. If the class ends up getting canceled will that be posted on the scheduled classes section? </div><!--end:1629991241329--><><!--begin:1629991278693--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629991278_co>:&nbsp;</b></span>The class will be removed from the website if it has been cancelled.  </div><!--end:1629991278693--><><!--begin:1629991305974--><div class=\'cv\'><span class=\'notranslate\'><b>Tatiana<timestamp_1629991306_cv>:&nbsp;</b></span>OKay, thank you for all your help. I really appreciate it!</div><!--end:1629991305974--><><!--begin:1629991338316--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629991338_co>:&nbsp;</b></span>My pleasure! Is there anything else I can assist you with today? </div><!--end:1629991338316--><><!--begin:1629991344192--><div class=\'cv\'><span class=\'notranslate\'><b>Tatiana<timestamp_1629991344_cv>:&nbsp;</b></span>nope, all set</div><!--end:1629991344192--><><!--begin:1629991363673--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629991363_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1629991363673--><><!--begin:1629991397196--><div class=\'cv\'><span class=\'notranslate\'><b>Tatiana<timestamp_1629991397_cv>:&nbsp;</b></span>thanks you too</div><!--end:1629991397196--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, \r\n\r\nIs the 40 hour Hazwoper training in Ft. Lauderdale on 8/31-9/3 still planned to happen? And is this an in-person training? We have a potential new hire we would like to get scheduled and I would like to confirm before signing them up.\r\n\r\nThank you!\r\nTiffany has joined the chat.\r\nTiffany: Hi, Tatiana!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTatiana: Great, thanks how are you?\r\nTiffany: I am doing good thank you!\r\nTiffany: The class is still pending but looking good.  The class is fully in person 4/10 hour days Tuesday through Friday.\r\nTatiana: Awesome! thank you. What time does the class start at?\r\nTiffany: 8:00AM\r\nTatiana: Okay, is there a deadline to register? \r\nTiffany: Tomorrow we will make our decision if we have enough registrations to confirm the class or if we need to cancel it.  So if you would register today that would make the decision lean more towards the confirming side of the scale.  \r\nTatiana: Okay thank you, I will try to confirm with our new hire and get him registered. If the class ends up getting canceled will that be posted on the scheduled classes section? \r\nTiffany: The class will be removed from the website if it has been cancelled.  \r\nTatiana: OKay, thank you for all your help. I really appreciate it!\r\nTiffany: My pleasure! Is there anything else I can assist you with today? \r\nTatiana: nope, all set\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nTatiana: thanks you too\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('254637711Q8', 1629999199, 1629999785, 2, 23, 23, 5, 0, 0, 5, 0, 2812, 0, 0, 0, 0, 'John Jansen', 'john_jansen@quadrachemicals.com', '12.166.187.162', 'c770dfd29eedb9ed3ef1bee3d6b703be', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Quadra-cus-', 'Cannot get logged in, waiting on password change email for 30 mins?', '<div class=\'ca\'><div class=\'info_box\'><i>Cannot get logged in, waiting on password change email for 30 mins?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629999202082--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629999202_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>John Jansen</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629999202082--><><!--begin:1629999212915--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1629999213_cv>:&nbsp;</b></span>Great</div><!--end:1629999212915--><><!--begin:1629999249923--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629999249_co>:&nbsp;</b></span>Please give me one moment to look you up</div><!--end:1629999249923--><><!--begin:1629999286510--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629999286_co>:&nbsp;</b></span>Please use the following information to log in: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1629999286510--><><!--begin:1629999299963--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629999299_co>:&nbsp;</b></span>Username/Email: <a href=\'mailto:john_jansen@quadrachemicals.com\' target=\'_blank\' rel=\'noopener noreferrer\'>john_jansen@quadrachemicals.com</a></div><!--end:1629999299963--><><!--begin:1629999310339--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629999310_co>:&nbsp;</b></span>Temporary Password: safety123</div><!--end:1629999310339--><><!--begin:1629999392690--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1629999392_cv>:&nbsp;</b></span>Perfect, I&#39;m in, Thank you</div><!--end:1629999392690--><><!--begin:1629999412432--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629999412_co>:&nbsp;</b></span>My pleasure! Is there anything else I can assist you with today?</div><!--end:1629999412432--><><!--begin:1629999491601--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1629999491_cv>:&nbsp;</b></span>No, That is all, Have a great day</div><!--end:1629999491601--><><!--begin:1629999515789--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629999515_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day as well!</div><!--end:1629999515789--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Cannot get logged in, waiting on password change email for 30 mins?\r\nTiffany has joined the chat.\r\nTiffany: Hi, John Jansen!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJohn Jansen: Great\r\nTiffany: Please give me one moment to look you up\r\nTiffany: Please use the following information to log in: https://csregsonline.com/\r\nTiffany: Username/Email: mailto:john_jansen@quadrachemicals.com\r\nTiffany: Temporary Password: safety123\r\nJohn Jansen: Perfect, I&#39;m in, Thank you\r\nTiffany: My pleasure! Is there anything else I can assist you with today?\r\nJohn Jansen: No, That is all, Have a great day\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('254639498YH', 1630000980, 1630003103, 2, 19, 17, 15, 0, 0, 5, 1, 6926, 0, 0, 0, 0, 'John Jansen', 'john_jansen@quadrachemicals.com', '12.166.187.162', 'c770dfd29eedb9ed3ef1bee3d6b703be', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Quadra-cus-', 'New invitation not sent', '<div class=\'ca\'><div class=\'info_box\'><i>New invitation not sent</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1630001014531--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630001014_co>:&nbsp;</b></span>Hi this is Tracy  How can I help you?</div><!--end:1630001014531--><><!--begin:1630001065069--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630001065_cv>:&nbsp;</b></span>Hi, I&#39;m trying to send an invitation to a coworker, does not seem to be sending it to her</div><!--end:1630001065069--><><!--begin:1630001087086--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630001087_cv>:&nbsp;</b></span><a href=\'mailto:seng_vongvilay@quadrachemicals.com\' target=\'_blank\' rel=\'noopener noreferrer\'>seng_vongvilay@quadrachemicals.com</a></div><!--end:1630001087086--><><!--begin:1630001137771--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630001137_co>:&nbsp;</b></span>Are you trying to invite her from your Group Manager Account?</div><!--end:1630001137771--><><!--begin:1630001161486--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630001161_cv>:&nbsp;</b></span>It shows seat details</div><!--end:1630001161486--><><!--begin:1630001187021--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630001187_cv>:&nbsp;</b></span>I see her under invitations</div><!--end:1630001187021--><><!--begin:1630001220097--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630001220_co>:&nbsp;</b></span>Let me take a look</div><!--end:1630001220097--><><!--begin:1630001369223--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630001369_co>:&nbsp;</b></span>It shows that it is Awaiting Response has she checked her email for the invitation including Junk/Spam?</div><!--end:1630001369223--><><!--begin:1630001465752--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630001465_cv>:&nbsp;</b></span>Just checked, not in junk or spam or her inbox</div><!--end:1630001465752--><><!--begin:1630001535757--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630001535_cv>:&nbsp;</b></span>Earlier today I was trying to do an automated password reset. Never got the email. Tiffany helped me to reset it</div><!--end:1630001535757--><><!--begin:1630001560810--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630001560_co>:&nbsp;</b></span>Let me retry it</div><!--end:1630001560810--><><!--begin:1630001817727--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630001818_cv>:&nbsp;</b></span>still not here</div><!--end:1630001817727--><><!--begin:1630001850236--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630001850_co>:&nbsp;</b></span>Just a second more</div><!--end:1630001850236--><><!--begin:1630001864125--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630001864_cv>:&nbsp;</b></span>No worries, just giving you an update</div><!--end:1630001864125--><><!--begin:1630001935579--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630001935_co>:&nbsp;</b></span>Check again and it should be there.</div><!--end:1630001935579--><><!--begin:1630001970772--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630001970_co>:&nbsp;</b></span>This is the email address it was sent to <a href=\'mailto:seng_vongvilay@quadrachemicals.com\' target=\'_blank\' rel=\'noopener noreferrer\'>seng_vongvilay@quadrachemicals.com</a></div><!--end:1630001970772--><><!--begin:1630002032745--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630002032_cv>:&nbsp;</b></span>Darn, still nothing</div><!--end:1630002032745--><><!--begin:1630002058936--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630002059_cv>:&nbsp;</b></span><a href=\'mailto:Seng_Vongvilay@quadrachemicals.com\' target=\'_blank\' rel=\'noopener noreferrer\'>Seng_Vongvilay@quadrachemicals.com</a></div><!--end:1630002058936--><><!--begin:1630002074018--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630002074_cv>:&nbsp;</b></span>That is a copy from our address book</div><!--end:1630002074018--><><!--begin:1630002130435--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630002130_co>:&nbsp;</b></span>So we are sure the email address is correct - right?</div><!--end:1630002130435--><><!--begin:1630002163874--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630002164_cv>:&nbsp;</b></span>Yes, can she send an email to you to make sure?</div><!--end:1630002163874--><><!--begin:1630002261716--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630002261_co>:&nbsp;</b></span>Sure  I am wondering if your company server is stopping the emails.  You mentioned that the email to reset you password wouldn&#39;t come through either.  My email address is  <a href=\'mailto:2csec@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>2csec@csregs.com</a></div><!--end:1630002261716--><><!--begin:1630002571262--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630002571_co>:&nbsp;</b></span>Did she send the email?</div><!--end:1630002571262--><><!--begin:1630002806906--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630002807_cv>:&nbsp;</b></span>Yes, a few mins ago</div><!--end:1630002806906--><><!--begin:1630002887959--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630002888_co>:&nbsp;</b></span>I have not received any emails at all in the last 20 minutes</div><!--end:1630002887959--><><!--begin:1630002958367--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630002958_cv>:&nbsp;</b></span>OK, I will get with IT to see what is happening from our end.</div><!--end:1630002958367--><><!--begin:1630002973159--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630002973_cv>:&nbsp;</b></span>What email address is the invitation coming from ?</div><!--end:1630002973159--><><!--begin:1630003030590--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630003030_co>:&nbsp;</b></span><a href=\'mailto:orders@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>orders@csregs.com</a>   Sorry I couldn&#39;t have been more help!!</div><!--end:1630003030590--><><!--begin:1630003073521--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630003073_cv>:&nbsp;</b></span>No problem, we are narrowing down the issue</div><!--end:1630003073521--><><!--begin:1630003079818--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630003079_cv>:&nbsp;</b></span>Have a great day</div><!--end:1630003079818--><><!--begin:1630003103398--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630003103_co>:&nbsp;</b></span>You too!!</div><!--end:1630003103398--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'New invitation not sent\r\nTracy has joined the chat.\r\nTracy: Hi this is Tracy  How can I help you?\r\nJohn Jansen: Hi, I&#39;m trying to send an invitation to a coworker, does not seem to be sending it to her\r\nJohn Jansen: mailto:seng_vongvilay@quadrachemicals.com\r\nTracy: Are you trying to invite her from your Group Manager Account?\r\nJohn Jansen: It shows seat details\r\nJohn Jansen: I see her under invitations\r\nTracy: Let me take a look\r\nTracy: It shows that it is Awaiting Response has she checked her email for the invitation including Junk/Spam?\r\nJohn Jansen: Just checked, not in junk or spam or her inbox\r\nJohn Jansen: Earlier today I was trying to do an automated password reset. Never got the email. Tiffany helped me to reset it\r\nTracy: Let me retry it\r\nJohn Jansen: still not here\r\nTracy: Just a second more\r\nJohn Jansen: No worries, just giving you an update\r\nTracy: Check again and it should be there.\r\nTracy: This is the email address it was sent to mailto:seng_vongvilay@quadrachemicals.com\r\nJohn Jansen: Darn, still nothing\r\nJohn Jansen: mailto:Seng_Vongvilay@quadrachemicals.com\r\nJohn Jansen: That is a copy from our address book\r\nTracy: So we are sure the email address is correct - right?\r\nJohn Jansen: Yes, can she send an email to you to make sure?\r\nTracy: Sure  I am wondering if your company server is stopping the emails.  You mentioned that the email to reset you password wouldn&#39;t come through either.  My email address is  mailto:2csec@csregs.com\r\nTracy: Did she send the email?\r\nJohn Jansen: Yes, a few mins ago\r\nTracy: I have not received any emails at all in the last 20 minutes\r\nJohn Jansen: OK, I will get with IT to see what is happening from our end.\r\nJohn Jansen: What email address is the invitation coming from ?\r\nTracy: mailto:orders@csregs.com   Sorry I couldn&#39;t have been more help!!\r\nJohn Jansen: No problem, we are narrowing down the issue\r\nJohn Jansen: Have a great day\r\nTracy: You too!!\r\nThe party has left.  Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('254651983BB', 1630013456, 1630013752, 2, 23, 8, 6, 0, 0, 0, 0, 2692, 0, 0, 0, 0, 'John', 'calenviron@yahoo.com', '73.222.72.150', '3845fd2984a465f0c3075d90e208a837', 'Select Area of Inquiry:-_-Other-cus-Company-_-CEMS Co., Inc.-cus-', 'RE 24 H HAZWOPER, online version. Can the online version of the training be done at the pace I need. I have to take it during working hours, and I will have phone calls, meetings, and other interruptions that will require me to stop of an undertermined length of time. I would be squeezing the training in with my work.  I need a program that I can stop and then resume. If I have to complete a whole module once I start, or start over because I stop, it would not be worth my while. Also, much of the training is redundant, can you skip or speed through the modules and take the test?', '<div class=\'ca\'><div class=\'info_box\'><i>RE 24 H HAZWOPER, online version. Can the online version of the training be done at the pace I need. I have to take it during working hours, and I will have phone calls, meetings, and other interruptions that will require me to stop of an undertermined length of time. I would be squeezing the training in with my work.  I need a program that I can stop and then resume. If I have to complete a whole module once I start, or start over because I stop, it would not be worth my while. Also, much of the training is redundant, can you skip or speed through the modules and take the test?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1630013458592--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630013458_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>John</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1630013458592--><><!--begin:1630013468082--><div class=\'cv\'><span class=\'notranslate\'><b>John<timestamp_1630013468_cv>:&nbsp;</b></span>Busy.</div><!--end:1630013468082--><><!--begin:1630013493596--><div class=\'cv\'><span class=\'notranslate\'><b>John<timestamp_1630013493_cv>:&nbsp;</b></span>I do not mean to be rude, but I am.</div><!--end:1630013493596--><><!--begin:1630013604581--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630013604_co>:&nbsp;</b></span>The online course you can complete over a course of 90 days at your convenience.  The only things you cannot stop in the middle of and pick back up where you let off are any videos and the final assessment.  </div><!--end:1630013604581--><><!--begin:1630013631618--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630013631_co>:&nbsp;</b></span>You cannot fast forward through the course as it is a timed course per OSHA regulation</div><!--end:1630013631618--><><!--begin:1630013666882--><div class=\'cv\'><span class=\'notranslate\'><b>John<timestamp_1630013667_cv>:&nbsp;</b></span>Too bad. Thanks. By.</div><!--end:1630013666882--><><!--begin:1630013680961--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630013680_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1630013680961--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'RE 24 H HAZWOPER, online version. Can the online version of the training be done at the pace I need. I have to take it during working hours, and I will have phone calls, meetings, and other interruptions that will require me to stop of an undertermined length of time. I would be squeezing the training in with my work.  I need a program that I can stop and then resume. If I have to complete a whole module once I start, or start over because I stop, it would not be worth my while. Also, much of the training is redundant, can you skip or speed through the modules and take the test?\r\nTiffany has joined the chat.\r\nTiffany: Hi, John!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJohn: Busy.\r\nJohn: I do not mean to be rude, but I am.\r\nTiffany: The online course you can complete over a course of 90 days at your convenience.  The only things you cannot stop in the middle of and pick back up where you let off are any videos and the final assessment.  \r\nTiffany: You cannot fast forward through the course as it is a timed course per OSHA regulation\r\nJohn: Too bad. Thanks. By.\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('254993642QV', 1630355117, 1630355259, 1, 23, 9, 6, 0, 0, 5, 0, 2812, 0, 0, 0, 0, 'Ankur ', 'ankur.dass@arkema.com', '50.226.227.155', 'a951a217aea17b758cddbcfa1e4fc36d', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Arkema-cus-Online Course-_-8 hour HAZWOPER-cus-', 'Unable to proceed past \"Course Overview\"; all the lessons are greyed-out. Please advise. ', '<div class=\'ca\'><div class=\'info_box\'><i>Unable to proceed past \"Course Overview\"; all the lessons are greyed-out. Please advise. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1630355119674--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630355120_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ankur </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1630355119674--><><!--begin:1630355131597--><div class=\'cv\'><span class=\'notranslate\'><b>Ankur <timestamp_1630355133_cv>:&nbsp;</b></span>I&#39;m alright, how about you?</div><!--end:1630355131597--><><!--begin:1630355151807--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630355151_co>:&nbsp;</b></span>I am good thank you</div><!--end:1630355151807--><><!--begin:1630355168127--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630355168_co>:&nbsp;</b></span>After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  <br> <br>Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  <br><br>Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. </div><!--end:1630355168127--><><!--begin:1630355210304--><div class=\'cv\'><span class=\'notranslate\'><b>Ankur <timestamp_1630355210_cv>:&nbsp;</b></span>got it, thank you</div><!--end:1630355210304--><><!--begin:1630355220757--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630355220_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1630355220757--><><!--begin:1630355235592--><div class=\'cv\'><span class=\'notranslate\'><b>Ankur <timestamp_1630355236_cv>:&nbsp;</b></span>no, all set. thanks!</div><!--end:1630355235592--><><!--begin:1630355243846--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630355243_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1630355243846--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Unable to proceed past \"Course Overview\"; all the lessons are greyed-out. Please advise. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Ankur !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAnkur : I&#39;m alright, how about you?\r\nTiffany: I am good thank you\r\nTiffany: After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. \r\nAnkur : got it, thank you\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nAnkur : no, all set. thanks!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('255068004Z9', 1630429497, 1630429791, 2, 23, 27, 8, 0, 0, 5, 0, 4086, 178, 0, 0, 0, 'anthony adams', 'Anthonyadams0504@gmail.com', '12.110.154.41', '6c74801bd4b34e0230f902b6ebd65741', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Menzies aviation-cus-', 'it says my email is wrong ', '<div class=\'ca\'><div class=\'info_box\'><i>it says my email is wrong </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1630429500396--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630429500_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>anthony adams</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1630429500396--><><!--begin:1630429515590--><div class=\'cv\'><span class=\'notranslate\'><b>anthony adams<timestamp_1630429515_cv>:&nbsp;</b></span>im well and you?</div><!--end:1630429515590--><><!--begin:1630429544406--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630429544_co>:&nbsp;</b></span>I am good thank you.  </div><!--end:1630429544406--><><!--begin:1630429566742--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630429566_co>:&nbsp;</b></span>Can you please try clicking the link below and logging in again to ensure you are on the right log in page.</div><!--end:1630429566742--><><!--begin:1630429568146--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630429568_co>:&nbsp;</b></span><a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1630429568146--><><!--begin:1630429594052--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630429593_co>:&nbsp;</b></span>Email address is case sensitive I believe so be sure you are entering it as <a href=\'mailto:Anthonyadams0504@gamail.com\' target=\'_blank\' rel=\'noopener noreferrer\'>Anthonyadams0504@gamail.com</a></div><!--end:1630429594052--><><!--begin:1630429621476--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630429621_co>:&nbsp;</b></span>oh I see the error now :) there is an extra a in the accounts email address</div><!--end:1630429621476--><><!--begin:1630429650115--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630429650_co>:&nbsp;</b></span>I will update your account to reflect the email address of </div><!--end:1630429650115--><><!--begin:1630429652562--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630429652_co>:&nbsp;</b></span><a href=\'mailto:Anthonyadams0504@gmail.com\' target=\'_blank\' rel=\'noopener noreferrer\'>Anthonyadams0504@gmail.com</a></div><!--end:1630429652562--><><!--begin:1630429668668--><div class=\'cv\'><span class=\'notranslate\'><b>anthony adams<timestamp_1630429668_cv>:&nbsp;</b></span>yes please and thank you so much </div><!--end:1630429668668--><><!--begin:1630429670796--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630429670_co>:&nbsp;</b></span>please try logging in now</div><!--end:1630429670796--><><!--begin:1630429704794--><div class=\'cv\'><span class=\'notranslate\'><b>anthony adams<timestamp_1630429704_cv>:&nbsp;</b></span>perfect thank you so much </div><!--end:1630429704794--><><!--begin:1630429734526--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630429734_co>:&nbsp;</b></span>My pleasure! Is there anything else I can assist you with today?</div><!--end:1630429734526--><><!--begin:1630429752554--><div class=\'cv\'><span class=\'notranslate\'><b>anthony adams<timestamp_1630429752_cv>:&nbsp;</b></span>no thank you you were a huge help</div><!--end:1630429752554--><><!--begin:1630429762966--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630429762_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1630429762966--><><!--begin:1630429780090--><div class=\'cv\'><span class=\'notranslate\'><b>anthony adams<timestamp_1630429780_cv>:&nbsp;</b></span>thanks </div><!--end:1630429780090--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'it says my email is wrong \r\nTiffany has joined the chat.\r\nTiffany: Hi, anthony adams!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nanthony adams: im well and you?\r\nTiffany: I am good thank you.  \r\nTiffany: Can you please try clicking the link below and logging in again to ensure you are on the right log in page.\r\nTiffany: https://csregsonline.com/\r\nTiffany: Email address is case sensitive I believe so be sure you are entering it as mailto:Anthonyadams0504@gamail.com\r\nTiffany: oh I see the error now :) there is an extra a in the accounts email address\r\nTiffany: I will update your account to reflect the email address of \r\nTiffany: mailto:Anthonyadams0504@gmail.com\r\nanthony adams: yes please and thank you so much \r\nTiffany: please try logging in now\r\nanthony adams: perfect thank you so much \r\nTiffany: My pleasure! Is there anything else I can assist you with today?\r\nanthony adams: no thank you you were a huge help\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nanthony adams: thanks \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('255075201CT', 1630436697, 1630437282, 2, 23, 30, 9, 0, 0, 0, 0, 2761, 0, 0, 0, 0, 'David Flores-Felix', 'david.flores-felix@wsp.com', '172.113.13.147', '4519ddc630b9443edb92fe9c73363391', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-WSP USA-cus-', 'Since the 8-Hour HAZWOPER Annual Refresher - instructor led course was canceled, can a \"DRESS OUT EXERCISE\" be requested if I reschedule for the 8-Hour OSHA HAZWOPER Annual Refresher - Online Training?', '<div class=\'ca\'><div class=\'info_box\'><i>Since the 8-Hour HAZWOPER Annual Refresher - instructor led course was canceled, can a \"DRESS OUT EXERCISE\" be requested if I reschedule for the 8-Hour OSHA HAZWOPER Annual Refresher - Online Training?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1630436702431--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630436702_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>David Flores-Felix</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1630436702431--><><!--begin:1630436726963--><div class=\'cv\'><span class=\'notranslate\'><b>David Flores-Felix<timestamp_1630436727_cv>:&nbsp;</b></span>Hello Tiffany, I am well and you?</div><!--end:1630436726963--><><!--begin:1630436753992--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630436753_co>:&nbsp;</b></span>I am good thank you</div><!--end:1630436753992--><><!--begin:1630436799771--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630436799_co>:&nbsp;</b></span>We can reschedule you into the online class but there is no dress out exercise or hands-on training with the online 8-Hour Refresher.  </div><!--end:1630436799771--><><!--begin:1630436823767--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630436823_co>:&nbsp;</b></span>If you want the hands-on training/dress-out exercise you would need to reschedule for another seminar class date/location. </div><!--end:1630436823767--><><!--begin:1630436978787--><div class=\'cv\'><span class=\'notranslate\'><b>David Flores-Felix<timestamp_1630436979_cv>:&nbsp;</b></span>Ok, Thank you</div><!--end:1630436978787--><><!--begin:1630436981922--><div class=\'cv\'><span class=\'notranslate\'><b>David Flores-Felix<timestamp_1630436982_cv>:&nbsp;</b></span>I understand.</div><!--end:1630436981922--><><!--begin:1630436989262--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630436989_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1630436989262--><><!--begin:1630437276760--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630437276_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1630437276760--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Since the 8-Hour HAZWOPER Annual Refresher - instructor led course was canceled, can a \"DRESS OUT EXERCISE\" be requested if I reschedule for the 8-Hour OSHA HAZWOPER Annual Refresher - Online Training?\r\nTiffany has joined the chat.\r\nTiffany: Hi, David Flores-Felix!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDavid Flores-Felix: Hello Tiffany, I am well and you?\r\nTiffany: I am good thank you\r\nTiffany: We can reschedule you into the online class but there is no dress out exercise or hands-on training with the online 8-Hour Refresher.  \r\nTiffany: If you want the hands-on training/dress-out exercise you would need to reschedule for another seminar class date/location. \r\nDavid Flores-Felix: Ok, Thank you\r\nDavid Flores-Felix: I understand.\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('25514874955', 1630510231, 1630511034, 2, 19, 16, 14, 0, 0, 0, 0, 2853, 0, 0, 0, 0, 'Travis', 'tdewitt@apachejunctionaz.gov', '172.58.95.67', '9855bee9c64e7a270184bda23c387f64', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Apache Junction Water District-cus-', 'when I log in it says my password is wrong and when I reset it then it says my email does not exist', '<div class=\'ca\'><div class=\'info_box\'><i>when I log in it says my password is wrong and when I reset it then it says my email does not exist</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1630510276582--><div class=\'cv\'><span class=\'notranslate\'><b>Travis<timestamp_1630510276_cv>:&nbsp;</b></span>hello</div><!--end:1630510276582--><><!--begin:1630510286465--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630510286_co>:&nbsp;</b></span>Sorry you are having this problem.  Can I have your name so I can look into this?</div><!--end:1630510286465--><><!--begin:1630510297176--><div class=\'cv\'><span class=\'notranslate\'><b>Travis<timestamp_1630510296_cv>:&nbsp;</b></span>Travis Dewitt</div><!--end:1630510297176--><><!--begin:1630510328132--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630510328_co>:&nbsp;</b></span>Just a minute while I look into it</div><!--end:1630510328132--><><!--begin:1630510424404--><div class=\'cv\'><span class=\'notranslate\'><b>Travis<timestamp_1630510424_cv>:&nbsp;</b></span>ok</div><!--end:1630510424404--><><!--begin:1630510509006--><div class=\'cv\'><span class=\'notranslate\'><b>Travis<timestamp_1630510508_cv>:&nbsp;</b></span>hello</div><!--end:1630510509006--><><!--begin:1630510517055--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630510517_co>:&nbsp;</b></span>Please try using these credentials</div><!--end:1630510517055--><><!--begin:1630510542526--><div class=\'cv\'><span class=\'notranslate\'><b>Travis<timestamp_1630510542_cv>:&nbsp;</b></span>what credentials?</div><!--end:1630510542526--><><!--begin:1630510595509--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630510595_co>:&nbsp;</b></span><a href=\'mailto:itt@apacheJunctionaz.gov\' target=\'_blank\' rel=\'noopener noreferrer\'>itt@apacheJunctionaz.gov</a>                Password training1</div><!--end:1630510595509--><><!--begin:1630510702933--><div class=\'cv\'><span class=\'notranslate\'><b>Travis<timestamp_1630510703_cv>:&nbsp;</b></span>does not work</div><!--end:1630510702933--><><!--begin:1630510840195--><div class=\'cv\'><span class=\'notranslate\'><b>Travis<timestamp_1630510840_cv>:&nbsp;</b></span>hello</div><!--end:1630510840195--><><!--begin:1630510866304--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630510866_co>:&nbsp;</b></span>I am looking into this</div><!--end:1630510866304--><><!--begin:1630511010658--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630511010_co>:&nbsp;</b></span>I am going to have our IT Specialist call you about this.</div><!--end:1630511010658--><><!--begin:1630511034352--><div class=\'cv\'><span class=\'notranslate\'><b>Travis<timestamp_1630511034_cv>:&nbsp;</b></span>ok</div><!--end:1630511034352--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'when I log in it says my password is wrong and when I reset it then it says my email does not exist\r\nTracy has joined the chat.\r\nTravis: hello\r\nTracy: Sorry you are having this problem.  Can I have your name so I can look into this?\r\nTravis: Travis Dewitt\r\nTracy: Just a minute while I look into it\r\nTravis: ok\r\nTravis: hello\r\nTracy: Please try using these credentials\r\nTravis: what credentials?\r\nTracy: mailto:itt@apacheJunctionaz.gov                Password training1\r\nTravis: does not work\r\nTravis: hello\r\nTracy: I am looking into this\r\nTracy: I am going to have our IT Specialist call you about this.\r\nTravis: ok\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('255163087TN', 1630524566, 1630524703, 2, 23, 13, 10, 0, 0, 5, 0, 2381, 179, 0, 0, 0, 'crizmon', 'crizmon@hlworegon.com', '68.67.105.121', '77b9bb65d38aa3e3465788b1bc4d8628', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-hlw-cus-', 'I am looking at the 40 hour Hazwoper online training for one of our employees. I do not see anywhere that the 8 hour in person classes locations and days are listed. Is it the same places and times as the 8 hour refresher?', '<div class=\'ca\'><div class=\'info_box\'><i>I am looking at the 40 hour Hazwoper online training for one of our employees. I do not see anywhere that the 8 hour in person classes locations and days are listed. Is it the same places and times as the 8 hour refresher?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1630524570766--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630524570_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>crizmon</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1630524570766--><><!--begin:1630524581843--><div class=\'cv\'><span class=\'notranslate\'><b>crizmon<timestamp_1630524580_cv>:&nbsp;</b></span>good</div><!--end:1630524581843--><><!--begin:1630524584603--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630524584_co>:&nbsp;</b></span>Yes that is correct</div><!--end:1630524584603--><><!--begin:1630524616829--><div class=\'cv\'><span class=\'notranslate\'><b>crizmon<timestamp_1630524615_cv>:&nbsp;</b></span>and the 8hour in person class is included with the online 40 hour hazwoper?</div><!--end:1630524616829--><><!--begin:1630524648223--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630524648_co>:&nbsp;</b></span>We do take the hands-on registrations over the phone or via email since they are at no additional cost.  Yes the cost is included.    </div><!--end:1630524648223--><><!--begin:1630524662193--><div class=\'cv\'><span class=\'notranslate\'><b>crizmon<timestamp_1630524661_cv>:&nbsp;</b></span>Thanks!! </div><!--end:1630524662193--><><!--begin:1630524667522--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630524667_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1630524667522--><><!--begin:1630524692773--><div class=\'cv\'><span class=\'notranslate\'><b>crizmon<timestamp_1630524691_cv>:&nbsp;</b></span>nope, just wanted to make sure before I registered them.</div><!--end:1630524692773--><><!--begin:1630524699121--><div class=\'cv\'><span class=\'notranslate\'><b>crizmon<timestamp_1630524698_cv>:&nbsp;</b></span>have a good day!</div><!--end:1630524699121--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am looking at the 40 hour Hazwoper online training for one of our employees. I do not see anywhere that the 8 hour in person classes locations and days are listed. Is it the same places and times as the 8 hour refresher?\r\nTiffany has joined the chat.\r\nTiffany: Hi, crizmon!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\ncrizmon: good\r\nTiffany: Yes that is correct\r\ncrizmon: and the 8hour in person class is included with the online 40 hour hazwoper?\r\nTiffany: We do take the hands-on registrations over the phone or via email since they are at no additional cost.  Yes the cost is included.    \r\ncrizmon: Thanks!! \r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\ncrizmon: nope, just wanted to make sure before I registered them.\r\ncrizmon: have a good day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('255166104QR', 1630527589, 1630528827, 2, 19, 19, 16, 0, 0, 1, 0, 4446, 180, 0, 0, 0, 'Jessica Fry Perkins', 'JessicaMeltonFry@gmail.com', '134.67.29.75', '18ab208437898aa34a88b7831f1ca65a', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-EPA-cus-', 'I have recently switched jobs and am needing my 40 hour HAZWOPER records but do not have access to my old email account. Is there any way I can get copies of my 40 hour certificate and annual refreshers since 2014? I am current through December 2021, I believe. My emails addresses from my old employer were jessica.perkins@cbi.com and Jessica.Fry@aptim.com', '<div class=\'ca\'><div class=\'info_box\'><i>I have recently switched jobs and am needing my 40 hour HAZWOPER records but do not have access to my old email account. Is there any way I can get copies of my 40 hour certificate and annual refreshers since 2014? I am current through December 2021, I believe. My emails addresses from my old employer were jessica.perkins@cbi.com and Jessica.Fry@aptim.com</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1630527658499--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630527658_co>:&nbsp;</b></span>Jessica let me take a look</div><!--end:1630527658499--><><!--begin:1630527797354--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630527797_co>:&nbsp;</b></span>I show that we have records that you did your 8 hour HAZWOPER refresher classes with us from 2018 - 2020</div><!--end:1630527797354--><><!--begin:1630527868404--><div class=\'cv\'><span class=\'notranslate\'><b>Jessica Fry Perkins<timestamp_1630527868_cv>:&nbsp;</b></span>Okay, can I get copies of those? I can verify any information you need. Was there a record of my 40 hour class in 2014? </div><!--end:1630527868404--><><!--begin:1630527921371--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630527921_co>:&nbsp;</b></span>Those were under the last name of Fry.  Under Perkins we do show the other classes.</div><!--end:1630527921371--><><!--begin:1630527962876--><div class=\'cv\'><span class=\'notranslate\'><b>Jessica Fry Perkins<timestamp_1630527962_cv>:&nbsp;</b></span>Oh okay yes. that is great. my name changed in 2018. </div><!--end:1630527962876--><><!--begin:1630528017316--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630528017_co>:&nbsp;</b></span>To order replacement certificates you need to click on the link below and order them online.      <a href=\'https://csregs.com/products/certificate-replacement?_pos=1&_sid=013e1b8b4&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=1&_sid=013e1b8b4&_ss=r</a></div><!--end:1630528017316--><><!--begin:1630528147819--><div class=\'cv\'><span class=\'notranslate\'><b>Jessica Fry Perkins<timestamp_1630528147_cv>:&nbsp;</b></span><div style=\'padding: 5px; margin-bottom: 5px;\' class=\'\'><a tag=\'link\' href=\'https://cs-chatsupport.com/support/view.php?file=zgF3UR2AGXn7.png\' target=\'_blank\'><img src=\'https://cs-chatsupport.com/support/web/file_attach/zgF3UR2AGXn7.png\' style=\'max-width: 100%; max-height: 100%;\' border=0 class=\'round\'><br>zgF3UR2AGXn7.png</a></div> </div><!--end:1630528147819--><><!--begin:1630528179743--><div class=\'cv\'><span class=\'notranslate\'><b>Jessica Fry Perkins<timestamp_1630528179_cv>:&nbsp;</b></span>It is not letting me do anything. I pick digital and hit register and nothing happens. </div><!--end:1630528179743--><><!--begin:1630528328678--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630528328_co>:&nbsp;</b></span>What Browser are you using?</div><!--end:1630528328678--><><!--begin:1630528340619--><div class=\'cv\'><span class=\'notranslate\'><b>Jessica Fry Perkins<timestamp_1630528340_cv>:&nbsp;</b></span>chrome</div><!--end:1630528340619--><><!--begin:1630528417686--><div class=\'cv\'><span class=\'notranslate\'><b>Jessica Fry Perkins<timestamp_1630528417_cv>:&nbsp;</b></span>just tried Microsoft edge and got the same thing. </div><!--end:1630528417686--><><!--begin:1630528455961--><div class=\'cv\'><span class=\'notranslate\'><b>Jessica Fry Perkins<timestamp_1630528456_cv>:&nbsp;</b></span>I don&#39;t mind paying for the copies, I just need them ASAP. </div><!--end:1630528455961--><><!--begin:1630528504807--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630528504_co>:&nbsp;</b></span>They must be updating the website.  I would try again a little later,</div><!--end:1630528504807--><><!--begin:1630528560840--><div class=\'cv\'><span class=\'notranslate\'><b>Jessica Fry Perkins<timestamp_1630528560_cv>:&nbsp;</b></span>I dont have login access anymore because I no longer have those old emails. is there anyway I can order over the phone? </div><!--end:1630528560840--><><!--begin:1630528615799--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630528615_co>:&nbsp;</b></span>All certificates have to be ordered from the website.</div><!--end:1630528615799--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have recently switched jobs and am needing my 40 hour HAZWOPER records but do not have access to my old email account. Is there any way I can get copies of my 40 hour certificate and annual refreshers since 2014? I am current through December 2021, I believe. My emails addresses from my old employer were jessica.perkins@cbi.com and Jessica.Fry@aptim.com\r\nTracy has joined the chat.\r\nTracy: Jessica let me take a look\r\nTracy: I show that we have records that you did your 8 hour HAZWOPER refresher classes with us from 2018 - 2020\r\nJessica Fry Perkins: Okay, can I get copies of those? I can verify any information you need. Was there a record of my 40 hour class in 2014? \r\nTracy: Those were under the last name of Fry.  Under Perkins we do show the other classes.\r\nJessica Fry Perkins: Oh okay yes. that is great. my name changed in 2018. \r\nTracy: To order replacement certificates you need to click on the link below and order them online.      https://csregs.com/products/certificate-replacement?_pos=1&_sid=013e1b8b4&_ss=r\r\nJessica Fry Perkins: zgF3UR2AGXn7.png \r\nJessica Fry Perkins: It is not letting me do anything. I pick digital and hit register and nothing happens. \r\nTracy: What Browser are you using?\r\nJessica Fry Perkins: chrome\r\nJessica Fry Perkins: just tried Microsoft edge and got the same thing. \r\nJessica Fry Perkins: I don&#39;t mind paying for the copies, I just need them ASAP. \r\nTracy: They must be updating the website.  I would try again a little later,\r\nJessica Fry Perkins: I dont have login access anymore because I no longer have those old emails. is there anyway I can order over the phone? \r\nTracy: All certificates have to be ordered from the website.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('255316037R3', 1630677510, 1630678470, 2, 23, 7, 5, 0, 0, 0, 0, 6297, 0, 0, 0, 0, 'Ben Stanley', 'BStanley@ecslimited.com', '47.206.143.109', '48bfd7c8f2294d9a675d9a1d9bf0dace', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-ECS Florida-cus-', 'I am interested in registering for the 40 hour w/ hands on training but am wondering where the hands on training takes place?', '<div class=\'ca\'><div class=\'info_box\'><i>I am interested in registering for the 40 hour w/ hands on training but am wondering where the hands on training takes place?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1630677513649--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630677513_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ben Stanley</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1630677513649--><><!--begin:1630677526402--><div class=\'cv\'><span class=\'notranslate\'><b>Ben Stanley<timestamp_1630677526_cv>:&nbsp;</b></span>Good and you?</div><!--end:1630677526402--><><!--begin:1630677542807--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630677542_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1630677542807--><><!--begin:1630677568395--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630677568_co>:&nbsp;</b></span>Please use the 8-HOUR HAZWOPER ANNUAL REFRESHER page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.<br><br> <br><br>Do not register for the 8-Hour HAZWOPER Refresher through the website.<br><br> <br><br>The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). <br><br> <br><br>In order to register for the hands-on class please have the students or employer call our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  <br><br>If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  </div><!--end:1630677568395--><><!--begin:1630677595283--><div class=\'cv\'><span class=\'notranslate\'><b>Ben Stanley<timestamp_1630677595_cv>:&nbsp;</b></span>Where can i find the in-person class locations?</div><!--end:1630677595283--><><!--begin:1630677614208--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630677614_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1630677614208--><><!--begin:1630677638383--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630677655_co>:&nbsp;</b></span>Use the above link as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.</div><!--end:1630677638383--><><!--begin:1630677647668--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630677655_co>:&nbsp;</b></span>The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER).</div><!--end:1630677647668--><><!--begin:1630677706468--><div class=\'cv\'><span class=\'notranslate\'><b>Ben Stanley<timestamp_1630677706_cv>:&nbsp;</b></span>Do i have a time limit to complete the 40 hour initial training?</div><!--end:1630677706468--><><!--begin:1630677728403--><div class=\'cv\'><span class=\'notranslate\'><b>Ben Stanley<timestamp_1630677728_cv>:&nbsp;</b></span>I would ideally like to do 8 hours per week because I work full-time</div><!--end:1630677728403--><><!--begin:1630677788075--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630677787_co>:&nbsp;</b></span>We have two online 40-Hour Options.  With both online 40-Hour HAZWOPER courses you receive the same overall certification.<br>Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.<br><br>With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.</div><!--end:1630677788075--><><!--begin:1630677847442--><div class=\'cv\'><span class=\'notranslate\'><b>Ben Stanley<timestamp_1630677847_cv>:&nbsp;</b></span>So with the online version I can complete the 32 hours online at my own pace?</div><!--end:1630677847442--><><!--begin:1630677923880--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630677923_co>:&nbsp;</b></span>As long as you complete the entire course within 90 days including hands-on day and back online for the exam.  </div><!--end:1630677923880--><><!--begin:1630678175552--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630678175_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1630678175552--><><!--begin:1630678218552--><div class=\'cv\'><span class=\'notranslate\'><b>Ben Stanley<timestamp_1630678218_cv>:&nbsp;</b></span>Thank you</div><!--end:1630678218552--><><!--begin:1630678246284--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630678246_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1630678246284--><><!--begin:1630678470593--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630678470_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1630678470593--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I am interested in registering for the 40 hour w/ hands on training but am wondering where the hands on training takes place?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ben Stanley!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBen Stanley: Good and you?\r\nTiffany: I am good thank you!\r\nTiffany: Please use the 8-HOUR HAZWOPER ANNUAL REFRESHER page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training. Do not register for the 8-Hour HAZWOPER Refresher through the website. The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER).  In order to register for the hands-on class please have the students or employer call our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  \r\nBen Stanley: Where can i find the in-person class locations?\r\nTiffany: https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nTiffany: Use the above link as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.\r\nTiffany: The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER).\r\nBen Stanley: Do i have a time limit to complete the 40 hour initial training?\r\nBen Stanley: I would ideally like to do 8 hours per week because I work full-time\r\nTiffany: We have two online 40-Hour Options.  With both online 40-Hour HAZWOPER courses you receive the same overall certification.Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.\r\nBen Stanley: So with the online version I can complete the 32 hours online at my own pace?\r\nTiffany: As long as you complete the entire course within 90 days including hands-on day and back online for the exam.  \r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nBen Stanley: Thank you\r\nTiffany: Is there anything else I can assist you with?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('255318590N2', 1630680098, 1630680503, 2, 23, 43, 7, 0, 0, 5, 0, 2808, 0, 0, 0, 0, 'Derek Thompson', 'djthompson@enercon.com', '134.6.71.206', '4ec8270e2e5ee9158e4f28d10bf5e13f', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Enercon Services Inc.-cus-', 'I haven\'t received a certification for my 40 hour HAZWOPER class.', '<div class=\'ca\'><div class=\'info_box\'><i>I haven\'t received a certification for my 40 hour HAZWOPER class.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1630680102678--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630680102_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Derek Thompson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1630680102678--><><!--begin:1630680120855--><div class=\'cv\'><span class=\'notranslate\'><b>Derek Thompson<timestamp_1630680120_cv>:&nbsp;</b></span>I&#39;m good, how are you?</div><!--end:1630680120855--><><!--begin:1630680130183--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630680130_co>:&nbsp;</b></span>I am good thank you.</div><!--end:1630680130183--><><!--begin:1630680140255--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630680140_co>:&nbsp;</b></span>Please give me one moment to look you up</div><!--end:1630680140255--><><!--begin:1630680207890--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630680207_co>:&nbsp;</b></span>I apologize as it looks like it has not been sent out just yet.</div><!--end:1630680207890--><><!--begin:1630680218399--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630680218_co>:&nbsp;</b></span>I can get you a PDF coy at no fee due to our delay </div><!--end:1630680218399--><><!--begin:1630680230589--><div class=\'cv\'><span class=\'notranslate\'><b>Derek Thompson<timestamp_1630680230_cv>:&nbsp;</b></span>What address is it getting sent to?</div><!--end:1630680230589--><><!--begin:1630680324080--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630680324_co>:&nbsp;</b></span>The certificate will be sent via US Mail to Enercon Services attention Jennifer Meek 15770 North Dallas Parkway Suite 400 Dallas, TX 75248</div><!--end:1630680324080--><><!--begin:1630680367895--><div class=\'cv\'><span class=\'notranslate\'><b>Derek Thompson<timestamp_1630680367_cv>:&nbsp;</b></span>ok that&#39;s fine. If you wouldn&#39;t mind sending that PDF that would be great.</div><!--end:1630680367895--><><!--begin:1630680407762--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630680407_co>:&nbsp;</b></span>I will get it sent shortly</div><!--end:1630680407762--><><!--begin:1630680423275--><div class=\'cv\'><span class=\'notranslate\'><b>Derek Thompson<timestamp_1630680423_cv>:&nbsp;</b></span>Thank you!</div><!--end:1630680423275--><><!--begin:1630680498384--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630680498_co>:&nbsp;</b></span>Have a wonderful day!</div><!--end:1630680498384--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I haven\'t received a certification for my 40 hour HAZWOPER class.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Derek Thompson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDerek Thompson: I&#39;m good, how are you?\r\nTiffany: I am good thank you.\r\nTiffany: Please give me one moment to look you up\r\nTiffany: I apologize as it looks like it has not been sent out just yet.\r\nTiffany: I can get you a PDF coy at no fee due to our delay \r\nDerek Thompson: What address is it getting sent to?\r\nTiffany: The certificate will be sent via US Mail to Enercon Services attention Jennifer Meek 15770 North Dallas Parkway Suite 400 Dallas, TX 75248\r\nDerek Thompson: ok that&#39;s fine. If you wouldn&#39;t mind sending that PDF that would be great.\r\nTiffany: I will get it sent shortly\r\nDerek Thompson: Thank you!\r\nTiffany: Have a wonderful day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('255324690AX', 1630686197, 1630687030, 2, 23, 42, 4, 0, 0, 5, 0, 3876, 0, 0, 0, 0, 'wyatt renner', 'wyatt.renner@terracon.com', '24.6.185.39', '713e72680909eaf785bdfb72b1264d83', 'Select Area of Inquiry:-_-Other-cus-Company-_-terracon-cus-', 'is there an 8 hour dress out for the 40 hour hazwopper?\r\nwhere do I acquire my password for the final exam?', '<div class=\'ca\'><div class=\'info_box\'><i>is there an 8 hour dress out for the 40 hour hazwopper?\r\nwhere do I acquire my password for the final exam?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1630686200976--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630686200_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>wyatt renner</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1630686200976--><><!--begin:1630686218898--><div class=\'cv\'><span class=\'notranslate\'><b>wyatt renner<timestamp_1630686219_cv>:&nbsp;</b></span>good thank you</div><!--end:1630686218898--><><!--begin:1630686237008--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630686236_co>:&nbsp;</b></span>You would get the password at the hands-on class</div><!--end:1630686237008--><><!--begin:1630686256755--><div class=\'cv\'><span class=\'notranslate\'><b>wyatt renner<timestamp_1630686256_cv>:&nbsp;</b></span>so the whole class is not online?</div><!--end:1630686256755--><><!--begin:1630686313820--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630686313_co>:&nbsp;</b></span>Yes that is correct.  Per OSHA Regulations there is a required hands-on portion.  Please use the following page on the website as reference for when the hands-on classes are held. <a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1630686313820--><><!--begin:1630686342238--><div class=\'cv\'><span class=\'notranslate\'><b>wyatt renner<timestamp_1630686342_cv>:&nbsp;</b></span>for covid safety is this video streamed?</div><!--end:1630686342238--><><!--begin:1630686349123--><div class=\'cv\'><span class=\'notranslate\'><b>wyatt renner<timestamp_1630686349_cv>:&nbsp;</b></span>or does it have to be in person?</div><!--end:1630686349123--><><!--begin:1630686404730--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630686404_co>:&nbsp;</b></span>It has to be in person.  We do have a COVID safety policy in place </div><!--end:1630686404730--><><!--begin:1630686469711--><div class=\'cv\'><span class=\'notranslate\'><b>wyatt renner<timestamp_1630686469_cv>:&nbsp;</b></span>thank you. I have access to my online course until september 11. does this mean I need to take the hands on and the exam before september 11?</div><!--end:1630686469711--><><!--begin:1630686710876--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630686710_co>:&nbsp;</b></span>Yes.    </div><!--end:1630686710876--><><!--begin:1630686830703--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630686830_co>:&nbsp;</b></span>I can give you a courteous 30 day extension on your online course but if it expires again after 10/11/2021 there is a 25% course reactivation fee that will needed to be paid to get another extension.  </div><!--end:1630686830703--><><!--begin:1630686962031--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630686961_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1630686962031--><><!--begin:1630687028800--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630687028_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1630687028800--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'is there an 8 hour dress out for the 40 hour hazwopper?\r\nwhere do I acquire my password for the final exam?\r\nTiffany has joined the chat.\r\nTiffany: Hi, wyatt renner!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nwyatt renner: good thank you\r\nTiffany: You would get the password at the hands-on class\r\nwyatt renner: so the whole class is not online?\r\nTiffany: Yes that is correct.  Per OSHA Regulations there is a required hands-on portion.  Please use the following page on the website as reference for when the hands-on classes are held. https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nwyatt renner: for covid safety is this video streamed?\r\nwyatt renner: or does it have to be in person?\r\nTiffany: It has to be in person.  We do have a COVID safety policy in place \r\nwyatt renner: thank you. I have access to my online course until september 11. does this mean I need to take the hands on and the exam before september 11?\r\nTiffany: Yes.    \r\nTiffany: I can give you a courteous 30 day extension on your online course but if it expires again after 10/11/2021 there is a 25% course reactivation fee that will needed to be paid to get another extension.  \r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('255328081T5', 1630689564, 1630691494, 2, 19, 17, 12, 0, 0, 0, 0, 2270, 0, 0, 0, 0, 'Jennifer', 'jennifer.rovezzi@dallascityhall.com', '66.97.145.65', '118a93ef9c2208e7e776a7f36618d5cd', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-City of Dallas-cus-', 'Hello - I need a copy of my HAZWOPER refresher certificate.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello - I need a copy of my HAZWOPER refresher certificate.</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1630689602671--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630689603_co>:&nbsp;</b></span>When did you complete the course?</div><!--end:1630689602671--><><!--begin:1630689628779--><div class=\'cv\'><span class=\'notranslate\'><b>Jennifer<timestamp_1630689628_cv>:&nbsp;</b></span>06/23/2020</div><!--end:1630689628779--><><!--begin:1630689713973--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630689714_co>:&nbsp;</b></span>Jennifer  What company are you with? Also, what is your last name</div><!--end:1630689713973--><><!--begin:1630689728488--><div class=\'cv\'><span class=\'notranslate\'><b>Jennifer<timestamp_1630689728_cv>:&nbsp;</b></span>Rovezzi - City of Dallas</div><!--end:1630689728488--><><!--begin:1630689784889--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630689784_co>:&nbsp;</b></span>One moment please</div><!--end:1630689784889--><><!--begin:1630689819636--><div class=\'cv\'><span class=\'notranslate\'><b>Jennifer<timestamp_1630689819_cv>:&nbsp;</b></span>No problem.</div><!--end:1630689819636--><><!--begin:1630690021354--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630690021_co>:&nbsp;</b></span>Jennufer I am having the certificate and wallet card mailed out.</div><!--end:1630690021354--><><!--begin:1630690126604--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630690126_co>:&nbsp;</b></span>Is there anything else I can help you with?</div><!--end:1630690126604--><><!--begin:1630690324046--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630690324_co>:&nbsp;</b></span>Are you still there?</div><!--end:1630690324046--><><!--begin:1630691471290--><div class=\'cv\'><span class=\'notranslate\'><b>Jennifer<timestamp_1630691471_cv>:&nbsp;</b></span>Yes - computer frozew</div><!--end:1630691471290--><><!--begin:1630691486265--><div class=\'cv\'><span class=\'notranslate\'><b>Jennifer<timestamp_1630691486_cv>:&nbsp;</b></span>Thank you for your help.</div><!--end:1630691486265--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello - I need a copy of my HAZWOPER refresher certificate.\r\nTracy has joined the chat.\r\nTracy: When did you complete the course?\r\nJennifer: 06/23/2020\r\nTracy: Jennifer  What company are you with? Also, what is your last name\r\nJennifer: Rovezzi - City of Dallas\r\nTracy: One moment please\r\nJennifer: No problem.\r\nTracy: Jennufer I am having the certificate and wallet card mailed out.\r\nTracy: Is there anything else I can help you with?\r\nTracy: Are you still there?\r\nJennifer: Yes - computer frozew\r\nJennifer: Thank you for your help.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('255843187G7', 1631204669, 1631204983, 2, 23, 10, 4, 0, 0, 0, 0, 1943, 0, 0, 0, 0, 'John', 'jdizinno@craworld.com', '47.48.193.238', '7b46a4963de706b516a86ccb52ef43bc', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-GDH-cus-', 'Hello, Can you tell me if the 40-hour HAZWOPER Course in Atlanta scheduled for Sep 14-17 has been confirmed?', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, Can you tell me if the 40-hour HAZWOPER Course in Atlanta scheduled for Sep 14-17 has been confirmed?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1631204673541--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1631204673_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>John</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1631204673541--><><!--begin:1631204691379--><div class=\'cv\'><span class=\'notranslate\'><b>John<timestamp_1631204692_cv>:&nbsp;</b></span>good</div><!--end:1631204691379--><><!--begin:1631204742847--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1631204742_co>:&nbsp;</b></span>One moment please</div><!--end:1631204742847--><><!--begin:1631204790249--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1631204790_co>:&nbsp;</b></span>The Atlanta, GA class for next week is still pending at the moment.  The decision will be made tomorrow.  </div><!--end:1631204790249--><><!--begin:1631204868701--><div class=\'cv\'><span class=\'notranslate\'><b>John<timestamp_1631204869_cv>:&nbsp;</b></span>ok, at about what time so I can follow-up? We have someone to enroll if it is a go.</div><!--end:1631204868701--><><!--begin:1631204947052--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1631204946_co>:&nbsp;</b></span>It will be made between 10-12 MST.  If I had to guess at this point the class will be cancelled, you may want to consider putting your student into the online class or a future date if possible.  </div><!--end:1631204947052--><><!--begin:1631204977563--><div class=\'cv\'><span class=\'notranslate\'><b>John<timestamp_1631204978_cv>:&nbsp;</b></span>ok, thanks</div><!--end:1631204977563--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, Can you tell me if the 40-hour HAZWOPER Course in Atlanta scheduled for Sep 14-17 has been confirmed?\r\nTiffany has joined the chat.\r\nTiffany: Hi, John!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJohn: good\r\nTiffany: One moment please\r\nTiffany: The Atlanta, GA class for next week is still pending at the moment.  The decision will be made tomorrow.  \r\nJohn: ok, at about what time so I can follow-up? We have someone to enroll if it is a go.\r\nTiffany: It will be made between 10-12 MST.  If I had to guess at this point the class will be cancelled, you may want to consider putting your student into the online class or a future date if possible.  \r\nJohn: ok, thanks\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('256265891TH', 1631627364, 1631627722, 2, 23, 8, 3, 0, 0, 5, 0, 3586, 0, 0, 0, 0, 'Yvonne Alexander', 'yvonne.krimmel@gmail.com', '136.181.198.24', '5b4c6ebf9fe03371b4ac3535ab5b6332', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Environment, Great Lakes, and Energy (EGLE)-cus-', 'I recently signed up for the 40 hour HAZWOPER training in Lansing MI in November, but was wondering if there is any chance I could switch sessions to the one taking place in October? ', '<div class=\'ca\'><div class=\'info_box\'><i>I recently signed up for the 40 hour HAZWOPER training in Lansing MI in November, but was wondering if there is any chance I could switch sessions to the one taking place in October? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1631627369154--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1631627369_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Yvonne Alexander</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1631627369154--><><!--begin:1631627385635--><div class=\'cv\'><span class=\'notranslate\'><b>Yvonne Alexander<timestamp_1631627385_cv>:&nbsp;</b></span>Doing well thank you</div><!--end:1631627385635--><><!--begin:1631627421994--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1631627421_co>:&nbsp;</b></span>Yes we can reschedule your registration at no fee since we are 15 days plus before the class start date you are currently registered for.</div><!--end:1631627421994--><><!--begin:1631627449296--><div class=\'cv\'><span class=\'notranslate\'><b>Yvonne Alexander<timestamp_1631627449_cv>:&nbsp;</b></span>That&#39;s great, thank you!</div><!--end:1631627449296--><><!--begin:1631627449655--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1631627449_co>:&nbsp;</b></span>To view the complete policy: <a href=\'https://csregs.com/pages/seminar-reschedule-registration-policy\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/seminar-reschedule-registration-policy</a></div><!--end:1631627449655--><><!--begin:1631627548255--><div class=\'cv\'><span class=\'notranslate\'><b>Yvonne Alexander<timestamp_1631627548_cv>:&nbsp;</b></span>Oh, I see, I can just reschedule on my own then?</div><!--end:1631627548255--><><!--begin:1631627583843--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1631627583_co>:&nbsp;</b></span>I will have to manually reschedule you on our end.  To confirm you would like to reschedule your 40-Hour HAZWOPER out of the Lansing, MI 11/09/2021 through 11/12/2021 and then be rescheduled into the 40-Hour HAZWOPER Landing, MI 10/12/2021 through 10/15/2021 class. </div><!--end:1631627583843--><><!--begin:1631627627688--><div class=\'cv\'><span class=\'notranslate\'><b>Yvonne Alexander<timestamp_1631627627_cv>:&nbsp;</b></span>Yes, perfect</div><!--end:1631627627688--><><!--begin:1631627629609--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1631627629_co>:&nbsp;</b></span>Lansing, MI for 10/12/2021 through 10/15/2021</div><!--end:1631627629609--><><!--begin:1631627667633--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1631627667_co>:&nbsp;</b></span>I will get this reschedule taken care of for you and send you out an updated class email with details.  </div><!--end:1631627667633--><><!--begin:1631627676470--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1631627676_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1631627676470--><><!--begin:1631627693113--><div class=\'cv\'><span class=\'notranslate\'><b>Yvonne Alexander<timestamp_1631627693_cv>:&nbsp;</b></span>No that will do it, thank you for your help</div><!--end:1631627693113--><><!--begin:1631627708412--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1631627708_co>:&nbsp;</b></span>My pleasure! Have a wonderful day!</div><!--end:1631627708412--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I recently signed up for the 40 hour HAZWOPER training in Lansing MI in November, but was wondering if there is any chance I could switch sessions to the one taking place in October? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Yvonne Alexander!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nYvonne Alexander: Doing well thank you\r\nTiffany: Yes we can reschedule your registration at no fee since we are 15 days plus before the class start date you are currently registered for.\r\nYvonne Alexander: That&#39;s great, thank you!\r\nTiffany: To view the complete policy: https://csregs.com/pages/seminar-reschedule-registration-policy\r\nYvonne Alexander: Oh, I see, I can just reschedule on my own then?\r\nTiffany: I will have to manually reschedule you on our end.  To confirm you would like to reschedule your 40-Hour HAZWOPER out of the Lansing, MI 11/09/2021 through 11/12/2021 and then be rescheduled into the 40-Hour HAZWOPER Landing, MI 10/12/2021 through 10/15/2021 class. \r\nYvonne Alexander: Yes, perfect\r\nTiffany: Lansing, MI for 10/12/2021 through 10/15/2021\r\nTiffany: I will get this reschedule taken care of for you and send you out an updated class email with details.  \r\nTiffany: Is there anything else I can assist you with today?\r\nYvonne Alexander: No that will do it, thank you for your help\r\nTiffany: My pleasure! Have a wonderful day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('256285717NT', 1631647197, 1631647773, 2, 19, 15, 11, 0, 0, 0, 1, 3428, 0, 0, 0, 0, 'Joseph Cardenas', 'joey@allphaseenvironmental.com', '173.8.253.30', '91fb46a2adb17d05fb80853e6bc12683', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-All-Phase Environmental Consultants-cus-', 'I Have not received the certificate for my HAZWOPER refresher which was completed on August 13, 2021', '<div class=\'ca\'><div class=\'info_box\'><i>I Have not received the certificate for my HAZWOPER refresher which was completed on August 13, 2021</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1631647234400--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1631647234_co>:&nbsp;</b></span>Hi This is Tracy  Give me a minute to look this up</div><!--end:1631647234400--><><!--begin:1631647095111--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Cardenas<timestamp_1631647324_cv>:&nbsp;</b></span>Thank you</div><!--end:1631647095111--><><!--begin:1631647384428--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1631647384_co>:&nbsp;</b></span>Joseph are you with All-Phase Environmental Consultants, Inc.?</div><!--end:1631647384428--><><!--begin:1631647162438--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Cardenas<timestamp_1631647392_cv>:&nbsp;</b></span>Yes</div><!--end:1631647162438--><><!--begin:1631647191559--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Cardenas<timestamp_1631647421_cv>:&nbsp;</b></span>My Boss is having the same issue with her certificate</div><!--end:1631647191559--><><!--begin:1631647471817--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1631647471_co>:&nbsp;</b></span>Our records show your certificate was mailed on 9/8/2021   to the following address:</div><!--end:1631647471817--><><!--begin:1631647548287--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1631647548_co>:&nbsp;</b></span>All-Phase Environmental Consultants, Inc.   721 W 9th St   Pueblo CO  81003  Attention Brandice Elsinger</div><!--end:1631647548287--><><!--begin:1631647384394--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Cardenas<timestamp_1631647614_cv>:&nbsp;</b></span>That is correct but we have not received either mine or the one for Brandice. is there a way we can have them emailed to me. we need these for an upcoming project</div><!--end:1631647384394--><><!--begin:1631647615226--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1631647615_co>:&nbsp;</b></span>Brandice&#39;s certificate was mailed on 9/8/21 as well</div><!--end:1631647615226--><><!--begin:1631647449344--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Cardenas<timestamp_1631647679_cv>:&nbsp;</b></span>We will keep an eye out in the mail.</div><!--end:1631647449344--><><!--begin:1631647697905--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1631647697_co>:&nbsp;</b></span>You can order an email copy on our website   The link is   <a href=\'https://csregs.com/products/certificate-replacement?_pos=1&_sid=a77d0341e&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=1&_sid=a77d0341e&_ss=r</a></div><!--end:1631647697905--><><!--begin:1631647493055--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Cardenas<timestamp_1631647722_cv>:&nbsp;</b></span>thank you</div><!--end:1631647493055--><><!--begin:1631647747895--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1631647747_co>:&nbsp;</b></span>My pleasure - have a wonderful day!!</div><!--end:1631647747895--><><!--begin:1631647543983--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Cardenas<timestamp_1631647773_cv>:&nbsp;</b></span>You as well</div><!--end:1631647543983--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I Have not received the certificate for my HAZWOPER refresher which was completed on August 13, 2021\r\nTracy has joined the chat.\r\nTracy: Hi This is Tracy  Give me a minute to look this up\r\nJoseph Cardenas: Thank you\r\nTracy: Joseph are you with All-Phase Environmental Consultants, Inc.?\r\nJoseph Cardenas: Yes\r\nJoseph Cardenas: My Boss is having the same issue with her certificate\r\nTracy: Our records show your certificate was mailed on 9/8/2021   to the following address:\r\nTracy: All-Phase Environmental Consultants, Inc.   721 W 9th St   Pueblo CO  81003  Attention Brandice Elsinger\r\nJoseph Cardenas: That is correct but we have not received either mine or the one for Brandice. is there a way we can have them emailed to me. we need these for an upcoming project\r\nTracy: Brandice&#39;s certificate was mailed on 9/8/21 as well\r\nJoseph Cardenas: We will keep an eye out in the mail.\r\nTracy: You can order an email copy on our website   The link is   https://csregs.com/products/certificate-replacement?_pos=1&_sid=a77d0341e&_ss=r\r\nJoseph Cardenas: thank you\r\nTracy: My pleasure - have a wonderful day!!\r\nJoseph Cardenas: You as well\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('256871586JQ', 1632233062, 1632233155, 2, 23, 11, 9, 0, 0, 0, 0, 1663, 0, 0, 0, 0, 'Stephanie GArcia', 'stephanie.garcia2@veolia.com', '104.186.160.107', 'cd8e9dfc3359cb73fc7f3da3b4f1ae90', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Veolia-cus-', 'Did your company do away with the on-line RCRA Hazardous Waste Management Refresher course?  I can\'t find it on your webpage anymore.  \r\n', '<div class=\'ca\'><div class=\'info_box\'><i>Did your company do away with the on-line RCRA Hazardous Waste Management Refresher course?  I can\'t find it on your webpage anymore.  \r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1632233064549--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632233064_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Stephanie GArcia</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1632233064549--><><!--begin:1632232882209--><div class=\'cv\'><span class=\'notranslate\'><b>Stephanie GArcia<timestamp_1632233075_cv>:&nbsp;</b></span>Fine</div><!--end:1632232882209--><><!--begin:1632233090003--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632233089_co>:&nbsp;</b></span>We are in the process of updating it so yes as of right now we no longer have that course available for purchase.  </div><!--end:1632233090003--><><!--begin:1632232908566--><div class=\'cv\'><span class=\'notranslate\'><b>Stephanie GArcia<timestamp_1632233102_cv>:&nbsp;</b></span>Do you know when it will be available?</div><!--end:1632232908566--><><!--begin:1632233144409--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632233144_co>:&nbsp;</b></span>No we do not have a timeframe available. </div><!--end:1632233144409--><><!--begin:1632232959055--><div class=\'cv\'><span class=\'notranslate\'><b>Stephanie GArcia<timestamp_1632233152_cv>:&nbsp;</b></span>OK, thank you.</div><!--end:1632232959055--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Did your company do away with the on-line RCRA Hazardous Waste Management Refresher course?  I can\'t find it on your webpage anymore.  \r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Stephanie GArcia!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nStephanie GArcia: Fine\r\nTiffany: We are in the process of updating it so yes as of right now we no longer have that course available for purchase.  \r\nStephanie GArcia: Do you know when it will be available?\r\nTiffany: No we do not have a timeframe available. \r\nStephanie GArcia: OK, thank you.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('256881076EY', 1632242592, 1632243041, 2, 23, 51, 13, 0, 0, 5, 0, 2996, 0, 0, 0, 0, 'Cynthia Reyes', 'creyes@trccompanies.com', '165.225.32.252', '2ee423b318753354d5c559166c093311', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-TRC Environmental -cus-', 'Hello, I was wondering how I could access my HAZWOPER certificate of completion. Thank you! ', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I was wondering how I could access my HAZWOPER certificate of completion. Thank you! </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1632242595959--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632242595_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Cynthia Reyes</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1632242595959--><><!--begin:1632242613488--><div class=\'cv\'><span class=\'notranslate\'><b>Cynthia Reyes<timestamp_1632242613_cv>:&nbsp;</b></span>I am doing good how are you!</div><!--end:1632242613488--><><!--begin:1632242677074--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632242677_co>:&nbsp;</b></span>I am good thank you! All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. <br><br>All course fees must be paid before a certificate is released. Certificates are not downloaded into online accounts because of this.  </div><!--end:1632242677074--><><!--begin:1632242730726--><div class=\'cv\'><span class=\'notranslate\'><b>Cynthia Reyes<timestamp_1632242730_cv>:&nbsp;</b></span>Is there any way to check if my certificate was already mailed to my EH&S contact?</div><!--end:1632242730726--><><!--begin:1632242757228--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632242757_co>:&nbsp;</b></span>Yes I will take a look.  One moment please.  </div><!--end:1632242757228--><><!--begin:1632242863910--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632242863_co>:&nbsp;</b></span>Cynthia I see you are with TRC.  TRC has their our training portal and issues the certificates internally on the TRC end. Can you please follow up with the person who assigned you to complete the 40-Hour HAZWOPER course regarding the certificate.  </div><!--end:1632242863910--><><!--begin:1632242934590--><div class=\'cv\'><span class=\'notranslate\'><b>Cynthia Reyes<timestamp_1632242934_cv>:&nbsp;</b></span>Okay Thank you so much! I will reach out to them for my certificate ! Thank you!</div><!--end:1632242934590--><><!--begin:1632242981852--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632242981_co>:&nbsp;</b></span>My pleasure! Is there anything else I can assist you with today? </div><!--end:1632242981852--><><!--begin:1632243008237--><div class=\'cv\'><span class=\'notranslate\'><b>Cynthia Reyes<timestamp_1632243008_cv>:&nbsp;</b></span>That would be all, thank you!</div><!--end:1632243008237--><><!--begin:1632243017772--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632243017_co>:&nbsp;</b></span>Have a wonderful day!</div><!--end:1632243017772--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, I was wondering how I could access my HAZWOPER certificate of completion. Thank you! \r\nTiffany has joined the chat.\r\nTiffany: Hi, Cynthia Reyes!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nCynthia Reyes: I am doing good how are you!\r\nTiffany: I am good thank you! All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. All course fees must be paid before a certificate is released. Certificates are not downloaded into online accounts because of this.  \r\nCynthia Reyes: Is there any way to check if my certificate was already mailed to my EH&S contact?\r\nTiffany: Yes I will take a look.  One moment please.  \r\nTiffany: Cynthia I see you are with TRC.  TRC has their our training portal and issues the certificates internally on the TRC end. Can you please follow up with the person who assigned you to complete the 40-Hour HAZWOPER course regarding the certificate.  \r\nCynthia Reyes: Okay Thank you so much! I will reach out to them for my certificate ! Thank you!\r\nTiffany: My pleasure! Is there anything else I can assist you with today? \r\nCynthia Reyes: That would be all, thank you!\r\nTiffany: Have a wonderful day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('2570486705C', 1632410161, 1632410832, 2, 23, 26, 6, 0, 0, 5, 0, 3987, 0, 0, 0, 0, 'Jessica ', 'jmanderson@golder.com', '209.120.138.10', 'a539d35df75ba3f400ac9f5cf6a25fb4', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Golder-cus-', 'I have two employees who completed the online portion of the 40 hour HAZWOPER. I need to get them scheduled for the in person class portion and wasn\'t sure of dates and when they could take this.', '<div class=\'ca\'><div class=\'info_box\'><i>I have two employees who completed the online portion of the 40 hour HAZWOPER. I need to get them scheduled for the in person class portion and wasn\'t sure of dates and when they could take this.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1632410163707--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632410163_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jessica </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1632410163707--><><!--begin:1632410182140--><div class=\'cv\'><span class=\'notranslate\'><b>Jessica <timestamp_1632410182_cv>:&nbsp;</b></span>Hi Tiffany, I am doing well. I hope you&#39;re the same.</div><!--end:1632410182140--><><!--begin:1632410197123--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632410197_co>:&nbsp;</b></span>Yes thank you</div><!--end:1632410197123--><><!--begin:1632410223073--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632410223_co>:&nbsp;</b></span>Please use the 8-Hour Refresher page on our website as reference for the days we hold the hands-on classes as well. <a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a> </div><!--end:1632410223073--><><!--begin:1632410271056--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632410271_co>:&nbsp;</b></span>We usually start taking registrations for hands-on students the Monday the week of the class the student is interested in attending.</div><!--end:1632410271056--><><!--begin:1632410286160--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632410286_co>:&nbsp;</b></span>You can call or email into our office to register the student(s)</div><!--end:1632410286160--><><!--begin:1632410298744--><div class=\'cv\'><span class=\'notranslate\'><b>Jessica <timestamp_1632410298_cv>:&nbsp;</b></span>Okay, thank you. That was my next question.</div><!--end:1632410298744--><><!--begin:1632410340414--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632410340_co>:&nbsp;</b></span>Please note all classes are scheduled pending confirmation.  We do need to have enough registrations before we can confirm a class.  </div><!--end:1632410340414--><><!--begin:1632410479576--><div class=\'cv\'><span class=\'notranslate\'><b>Jessica <timestamp_1632410479_cv>:&nbsp;</b></span>Thank you. I&#39;ll contact my staff and let them know. Thanks again for your help. </div><!--end:1632410479576--><><!--begin:1632410493366--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632410493_co>:&nbsp;</b></span>My Pleasure!</div><!--end:1632410493366--><><!--begin:1632410502441--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632410502_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1632410502441--><><!--begin:1632410629208--><div class=\'cv\'><span class=\'notranslate\'><b>Jessica <timestamp_1632410629_cv>:&nbsp;</b></span>That was everything <span class=\'emoji_chat\'>&#128578;</span></div><!--end:1632410629208--><><!--begin:1632410698403--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632410698_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1632410698403--><><!--begin:1632410779395--><div class=\'cv\'><span class=\'notranslate\'><b>Jessica <timestamp_1632410779_cv>:&nbsp;</b></span>You too.</div><!--end:1632410779395--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have two employees who completed the online portion of the 40 hour HAZWOPER. I need to get them scheduled for the in person class portion and wasn\'t sure of dates and when they could take this.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jessica !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJessica : Hi Tiffany, I am doing well. I hope you&#39;re the same.\r\nTiffany: Yes thank you\r\nTiffany: Please use the 8-Hour Refresher page on our website as reference for the days we hold the hands-on classes as well. https://csregs.com/collections/8-hour-hazwoper-annual-refresher \r\nTiffany: We usually start taking registrations for hands-on students the Monday the week of the class the student is interested in attending.\r\nTiffany: You can call or email into our office to register the student(s)\r\nJessica : Okay, thank you. That was my next question.\r\nTiffany: Please note all classes are scheduled pending confirmation.  We do need to have enough registrations before we can confirm a class.  \r\nJessica : Thank you. I&#39;ll contact my staff and let them know. Thanks again for your help. \r\nTiffany: My Pleasure!\r\nTiffany: Is there anything else I can assist you with?\r\nJessica : That was everything &#128578;\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nJessica : You too.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('257069270N7', 1632430777, 1632431823, 2, 23, 41, 6, 0, 0, 5, 0, 6122, 188, 0, 0, 0, 'Daniel Mascitello', 'daniel.mascitello@woodplc.com', '184.178.199.250', '12396582584920ef44d2664a3cab105b', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Wood PLC-cus-', 'I am attempting to request an expedited certificate, and but navigating to https://csregs.com/pages/certificate-request-for-sponsoring-employer only shows me a blank page with no way to request the certificate. \r\n\r\nI have tried opening it on Edge, Chrome, and on my phone (chrome). ', '<div class=\'ca\'><div class=\'info_box\'><i>I am attempting to request an expedited certificate, and but navigating to https://csregs.com/pages/certificate-request-for-sponsoring-employer only shows me a blank page with no way to request the certificate. \r\n\r\nI have tried opening it on Edge, Chrome, and on my phone (chrome). </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1632430778845--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632430778_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Daniel Mascitello</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1632430778845--><><!--begin:1632430797302--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Mascitello<timestamp_1632430797_cv>:&nbsp;</b></span>Doing well, thank you for asking.</div><!--end:1632430797302--><><!--begin:1632430806732--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Mascitello<timestamp_1632430807_cv>:&nbsp;</b></span>Just looking to get this certification as soon as I can! </div><!--end:1632430806732--><><!--begin:1632430839177--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632430839_co>:&nbsp;</b></span>One moment please</div><!--end:1632430839177--><><!--begin:1632430883540--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632430883_co>:&nbsp;</b></span><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a></div><!--end:1632430883540--><><!--begin:1632430907336--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632430907_co>:&nbsp;</b></span>Please try again but once the page comes up give it a moment to load as it does take a bit longer then other pages</div><!--end:1632430907336--><><!--begin:1632430962428--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632430962_co>:&nbsp;</b></span>There should be an info required page for you to enter details of the certificate you need and then once submitted you should be redirected to the payment page</div><!--end:1632430962428--><><!--begin:1632430981846--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Mascitello<timestamp_1632430981_cv>:&nbsp;</b></span>It always gets stuck here, doesnt seem to matter which browser</div><!--end:1632430981846--><><!--begin:1632430992581--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Mascitello<timestamp_1632430992_cv>:&nbsp;</b></span><div style=\'padding: 5px; margin-bottom: 5px;\' class=\'\'><a tag=\'link\' href=\'https://cs-chatsupport.com/support/view.php?file=request_not_working.png\' target=\'_blank\'><img src=\'https://cs-chatsupport.com/support/web/file_attach/request_not_working.png\' style=\'max-width: 100%; max-height: 100%;\' border=0 class=\'round\'><br>request_not_working.png</a></div> </div><!--end:1632430992581--><><!--begin:1632431099139--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632431099_co>:&nbsp;</b></span>Okay.  I can create an draft order for you and send it to you via email there will be a link inside the email to complete the order and submit payment. </div><!--end:1632431099139--><><!--begin:1632431108460--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632431108_co>:&nbsp;</b></span>Which certificate do you need expedited?</div><!--end:1632431108460--><><!--begin:1632431115594--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Mascitello<timestamp_1632431115_cv>:&nbsp;</b></span>that would be fantastic</div><!--end:1632431115594--><><!--begin:1632431121925--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Mascitello<timestamp_1632431121_cv>:&nbsp;</b></span>its the 40 hour HAZWOPER</div><!--end:1632431121925--><><!--begin:1632431174789--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Mascitello<timestamp_1632431174_cv>:&nbsp;</b></span><div style=\'padding: 5px; margin-bottom: 5px;\' class=\'\'><a tag=\'link\' href=\'https://cs-chatsupport.com/support/view.php?file=email_from_compliance_solutions.png\' target=\'_blank\'><img src=\'https://cs-chatsupport.com/support/web/file_attach/email_from_compliance_solutions.png\' style=\'max-width: 100%; max-height: 100%;\' border=0 class=\'round\'><br>email_from_compliance_solutions.png</a></div> </div><!--end:1632431174789--><><!--begin:1632431462931--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632431462_co>:&nbsp;</b></span>I have you the order email.</div><!--end:1632431462931--><><!--begin:1632431619764--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Mascitello<timestamp_1632431619_cv>:&nbsp;</b></span>Looks good! thank you, I should be able to complete it now</div><!--end:1632431619764--><><!--begin:1632431641855--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632431641_co>:&nbsp;</b></span>Sure thing!</div><!--end:1632431641855--><><!--begin:1632431649740--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632431649_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1632431649740--><><!--begin:1632431666610--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Mascitello<timestamp_1632431666_cv>:&nbsp;</b></span>I dont think so! I appreciate your help</div><!--end:1632431666610--><><!--begin:1632431669486--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Mascitello<timestamp_1632431669_cv>:&nbsp;</b></span>have a good one!</div><!--end:1632431669486--><><!--begin:1632431692249--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632431692_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1632431692249--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am attempting to request an expedited certificate, and but navigating to https://csregs.com/pages/certificate-request-for-sponsoring-employer only shows me a blank page with no way to request the certificate. \r\n\r\nI have tried opening it on Edge, Chrome, and on my phone (chrome). \r\nTiffany has joined the chat.\r\nTiffany: Hi, Daniel Mascitello!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDaniel Mascitello: Doing well, thank you for asking.\r\nDaniel Mascitello: Just looking to get this certification as soon as I can! \r\nTiffany: One moment please\r\nTiffany: https://csregs.com/pages/certificate-request-for-sponsoring-employer\r\nTiffany: Please try again but once the page comes up give it a moment to load as it does take a bit longer then other pages\r\nTiffany: There should be an info required page for you to enter details of the certificate you need and then once submitted you should be redirected to the payment page\r\nDaniel Mascitello: It always gets stuck here, doesnt seem to matter which browser\r\nDaniel Mascitello: request_not_working.png \r\nTiffany: Okay.  I can create an draft order for you and send it to you via email there will be a link inside the email to complete the order and submit payment. \r\nTiffany: Which certificate do you need expedited?\r\nDaniel Mascitello: that would be fantastic\r\nDaniel Mascitello: its the 40 hour HAZWOPER\r\nDaniel Mascitello: email_from_compliance_solutions.png \r\nTiffany: I have you the order email.\r\nDaniel Mascitello: Looks good! thank you, I should be able to complete it now\r\nTiffany: Sure thing!\r\nTiffany: Is there anything else I can assist you with today?\r\nDaniel Mascitello: I dont think so! I appreciate your help\r\nDaniel Mascitello: have a good one!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('257403067B2', 1632764541, 1632764918, 2, 23, 8, 5, 0, 0, 5, 0, 3240, 189, 0, 0, 0, 'Alicia Chamberlain', 'acchamberlain@tva.gov', '152.87.3.5', '3fafab3aca01891ec432d5f97dcd5a6c', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-TVA-cus-', 'Hello,  What are the differences in the \"DOT Hazmat Transportation Complete - Online Training\" and the Refresher versions of this course?  They appear to be the same content and length.  ', '<div class=\'ca\'><div class=\'info_box\'><i>Hello,  What are the differences in the \"DOT Hazmat Transportation Complete - Online Training\" and the Refresher versions of this course?  They appear to be the same content and length.  </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1632764544085--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632764544_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Alicia Chamberlain</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1632764544085--><><!--begin:1632764599606--><div class=\'cv\'><span class=\'notranslate\'><b>Alicia Chamberlain<timestamp_1632764599_cv>:&nbsp;</b></span>Hi Tiffany.  I have someone that needs to take DOT Hazmat Training.  What are the differences in the &quot;DOT Hazmat Transportation Complete - Online Training&quot; and the Refresher versions of this course? They appear to be the same content and length.</div><!--end:1632764599606--><><!--begin:1632764753671--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632764753_co>:&nbsp;</b></span>DOT regulations require every 3 years for individuals to be recertified after their first initial DOT HAZMAT certification.  Some individuals like their certificates to read refresher since they have completed the course before but the overall course content is the same and students receive the same over all certification. </div><!--end:1632764753671--><><!--begin:1632764791147--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632764791_co>:&nbsp;</b></span>If the student has not completed the course before they should do the initial course to ensure their certificate does not read &quot;refresher&quot;.  </div><!--end:1632764791147--><><!--begin:1632764831182--><div class=\'cv\'><span class=\'notranslate\'><b>Alicia Chamberlain<timestamp_1632764831_cv>:&nbsp;</b></span>Thank you.  Appreciate it.  I will direct them to the Initial training and let them know to do the refresher next time.  </div><!--end:1632764831182--><><!--begin:1632764849766--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632764849_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1632764849766--><><!--begin:1632764863992--><div class=\'cv\'><span class=\'notranslate\'><b>Alicia Chamberlain<timestamp_1632764864_cv>:&nbsp;</b></span>No, that was it.  thanks</div><!--end:1632764863992--><><!--begin:1632764892924--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632764892_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1632764892924--><><!--begin:1632764913353--><div class=\'cv\'><span class=\'notranslate\'><b>Alicia Chamberlain<timestamp_1632764913_cv>:&nbsp;</b></span>You to!</div><!--end:1632764913353--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello,  What are the differences in the \"DOT Hazmat Transportation Complete - Online Training\" and the Refresher versions of this course?  They appear to be the same content and length.  \r\nTiffany has joined the chat.\r\nTiffany: Hi, Alicia Chamberlain!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAlicia Chamberlain: Hi Tiffany.  I have someone that needs to take DOT Hazmat Training.  What are the differences in the &quot;DOT Hazmat Transportation Complete - Online Training&quot; and the Refresher versions of this course? They appear to be the same content and length.\r\nTiffany: DOT regulations require every 3 years for individuals to be recertified after their first initial DOT HAZMAT certification.  Some individuals like their certificates to read refresher since they have completed the course before but the overall course content is the same and students receive the same over all certification. \r\nTiffany: If the student has not completed the course before they should do the initial course to ensure their certificate does not read &quot;refresher&quot;.  \r\nAlicia Chamberlain: Thank you.  Appreciate it.  I will direct them to the Initial training and let them know to do the refresher next time.  \r\nTiffany: Is there anything else I can assist you with?\r\nAlicia Chamberlain: No, that was it.  thanks\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nAlicia Chamberlain: You to!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('25749591339', 1632857385, 1632857586, 1, 23, 7, 5, 0, 0, 0, 0, 2616, 0, 0, 0, 0, 'Michael Lloyd', 'michael.lloyd@oneatlas.com', '208.92.189.2', 'eeda9c03a6459e7cf218223214a054f4', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-ATC Group Services LLC dba Atlas Technical-cus-Online Course-_-8-Hr HAZWOPER Refresher-cus-', 'Unable to start modules because it wants me to go to initial technical support course and will not complete.', '<div class=\'ca\'><div class=\'info_box\'><i>Unable to start modules because it wants me to go to initial technical support course and will not complete.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1632857388414--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632857388_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Michael Lloyd</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1632857388414--><><!--begin:1632857396576--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Lloyd<timestamp_1632857396_cv>:&nbsp;</b></span>Fine</div><!--end:1632857396576--><><!--begin:1632857400179--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Lloyd<timestamp_1632857400_cv>:&nbsp;</b></span>Fine</div><!--end:1632857400179--><><!--begin:1632857455948--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632857458_co>:&nbsp;</b></span>You should be able to launch Lesson 1: Introduction to HAZWOPER</div><!--end:1632857455948--><><!--begin:1632857480285--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Lloyd<timestamp_1632857480_cv>:&nbsp;</b></span>I think I got it resolved. I had to use Chrome instead of Explorer</div><!--end:1632857480285--><><!--begin:1632857512518--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632857512_co>:&nbsp;</b></span>Yes IE will not run the training properly.  </div><!--end:1632857512518--><><!--begin:1632857519562--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632857519_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1632857519562--><><!--begin:1632857520781--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Lloyd<timestamp_1632857520_cv>:&nbsp;</b></span>Thanks</div><!--end:1632857520781--><><!--begin:1632857525415--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Lloyd<timestamp_1632857525_cv>:&nbsp;</b></span>No, thanks</div><!--end:1632857525415--><><!--begin:1632857540642--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1632857540_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1632857540642--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Unable to start modules because it wants me to go to initial technical support course and will not complete.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Michael Lloyd!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMichael Lloyd: Fine\r\nMichael Lloyd: Fine\r\nTiffany: You should be able to launch Lesson 1: Introduction to HAZWOPER\r\nMichael Lloyd: I think I got it resolved. I had to use Chrome instead of Explorer\r\nTiffany: Yes IE will not run the training properly.  \r\nTiffany: Is there anything else I can assist you with today?\r\nMichael Lloyd: Thanks\r\nMichael Lloyd: No, thanks\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('2576479339N', 1633009411, 1633009914, 2, 19, 12, 10, 0, 0, 5, 0, 1508, 190, 0, 0, 0, 'Isaac Marrero', 'warehouse@channelcomp.com', '67.78.205.4', '9a9a64fa8976aa50bdb40c532bc587c4', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Channel Comp-cus-', 'I finish the DOT Hazmat Certificate in 9/13/2021, but still haven\'t received the Certification', '<div class=\'ca\'><div class=\'info_box\'><i>I finish the DOT Hazmat Certificate in 9/13/2021, but still haven\'t received the Certification</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1633009444551--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1633009444_co>:&nbsp;</b></span>Just a momebt and I will check on this</div><!--end:1633009444551--><><!--begin:1633009464172--><div class=\'cv\'><span class=\'notranslate\'><b>Isaac Marrero<timestamp_1633009460_cv>:&nbsp;</b></span>Thanks</div><!--end:1633009464172--><><!--begin:1633009733464--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1633009733_co>:&nbsp;</b></span>Isaac I am not sure why that was not mailed to you -but I will have it mailed out right away!  I am so sorry!!</div><!--end:1633009733464--><><!--begin:1633009826716--><div class=\'cv\'><span class=\'notranslate\'><b>Isaac Marrero<timestamp_1633009823_cv>:&nbsp;</b></span>No problem, I was actually worried it might have gotten lost in the mail.</div><!--end:1633009826716--><><!--begin:1633009854962--><div class=\'cv\'><span class=\'notranslate\'><b>Isaac Marrero<timestamp_1633009851_cv>:&nbsp;</b></span>But thanks for the update</div><!--end:1633009854962--><><!--begin:1633009881493--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1633009881_co>:&nbsp;</b></span>Absolutely have a great day!!</div><!--end:1633009881493--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I finish the DOT Hazmat Certificate in 9/13/2021, but still haven\'t received the Certification\r\nTracy has joined the chat.\r\nTracy: Just a momebt and I will check on this\r\nIsaac Marrero: Thanks\r\nTracy: Isaac I am not sure why that was not mailed to you -but I will have it mailed out right away!  I am so sorry!!\r\nIsaac Marrero: No problem, I was actually worried it might have gotten lost in the mail.\r\nIsaac Marrero: But thanks for the update\r\nTracy: Absolutely have a great day!!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('257660266AA', 1633021741, 1633022188, 2, 23, 10, 8, 0, 0, 0, 0, 5849, 0, 0, 0, 0, 'Amie ', 'amiehinds@gmail.com', '99.45.117.91', 'ebac562a73b1c0c156fa77cf8d96637d', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Ramboll Environ-cus-', 'I am trying to order a replacement certificate and the website doesn\'t seem to be working.', '<div class=\'ca\'><div class=\'info_box\'><i>I am trying to order a replacement certificate and the website doesn\'t seem to be working.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1633021744229--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633021744_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Amie </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1633021744229--><><!--begin:1633021759646--><div class=\'cv\'><span class=\'notranslate\'><b>Amie <timestamp_1633021758_cv>:&nbsp;</b></span>Hi Tiffany</div><!--end:1633021759646--><><!--begin:1633021810584--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633021810_co>:&nbsp;</b></span>What is the error you are running into? Are you on Internet Explorer?</div><!--end:1633021810584--><><!--begin:1633021821927--><div class=\'cv\'><span class=\'notranslate\'><b>Amie <timestamp_1633021820_cv>:&nbsp;</b></span>using chrome</div><!--end:1633021821927--><><!--begin:1633021836870--><div class=\'cv\'><span class=\'notranslate\'><b>Amie <timestamp_1633021835_cv>:&nbsp;</b></span>it doesn&#39;t give an error, just does not respond</div><!--end:1633021836870--><><!--begin:1633021839964--><div class=\'cv\'><span class=\'notranslate\'><b>Amie <timestamp_1633021838_cv>:&nbsp;</b></span>page looks incomplete</div><!--end:1633021839964--><><!--begin:1633021845327--><div class=\'cv\'><span class=\'notranslate\'><b>Amie <timestamp_1633021843_cv>:&nbsp;</b></span>can I just request the record here?</div><!--end:1633021845327--><><!--begin:1633021869329--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633021869_co>:&nbsp;</b></span>There is a $10 fee for replacement certificates which I can not take over chat</div><!--end:1633021869329--><><!--begin:1633021877273--><div class=\'cv\'><span class=\'notranslate\'><b>Amie <timestamp_1633021875_cv>:&nbsp;</b></span>there&#39;s an option to select a delivery option, and a button that says Register, and an area that says Product Description which is empty</div><!--end:1633021877273--><><!--begin:1633021886958--><div class=\'cv\'><span class=\'notranslate\'><b>Amie <timestamp_1633021885_cv>:&nbsp;</b></span>when I click register nothing happens</div><!--end:1633021886958--><><!--begin:1633021896566--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633021896_co>:&nbsp;</b></span><a href=\'https://csregs.com/pages/certificate-requests\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-requests</a></div><!--end:1633021896566--><><!--begin:1633021907981--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633021907_co>:&nbsp;</b></span>Then select the link that says</div><!--end:1633021907981--><><!--begin:1633021908734--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633021908_co>:&nbsp;</b></span>I am a Sponsor Employer/Employee Order Your Copy Now!</div><!--end:1633021908734--><><!--begin:1633021980799--><div class=\'cv\'><span class=\'notranslate\'><b>Amie <timestamp_1633021979_cv>:&nbsp;</b></span>okay, I will try that</div><!--end:1633021980799--><><!--begin:1633021984145--><div class=\'cv\'><span class=\'notranslate\'><b>Amie <timestamp_1633021982_cv>:&nbsp;</b></span>I can order it myself?</div><!--end:1633021984145--><><!--begin:1633022019629--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633022019_co>:&nbsp;</b></span>Yes you will fill in an information page and then be re-directed to the payment page.  </div><!--end:1633022019629--><><!--begin:1633022032844--><div class=\'cv\'><span class=\'notranslate\'><b>Amie <timestamp_1633022031_cv>:&nbsp;</b></span>okay, thanks</div><!--end:1633022032844--><><!--begin:1633022054040--><div class=\'cv\'><span class=\'notranslate\'><b>Amie <timestamp_1633022052_cv>:&nbsp;</b></span>it will send it to the original employer?</div><!--end:1633022054040--><><!--begin:1633022055508--><div class=\'cv\'><span class=\'notranslate\'><b>Amie <timestamp_1633022053_cv>:&nbsp;</b></span>not to me?</div><!--end:1633022055508--><><!--begin:1633022125272--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633022125_co>:&nbsp;</b></span>If you are no longer with the company that registered and paid for your training we do need an authorization release to send the certificate to you directly</div><!--end:1633022125272--><><!--begin:1633022134052--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633022134_co>:&nbsp;</b></span> Please download and complete a certificate release form.</div><!--end:1633022134052--><><!--begin:1633022139532--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633022139_co>:&nbsp;</b></span><a href=\'https://csregsdata.com/wp-content/uploads/2020/01/Certificate-Release.pdf\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsdata.com/wp-content/uploads/2020/01/Certificate-Release.pdf</a></div><!--end:1633022139532--><><!--begin:1633022168022--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633022167_co>:&nbsp;</b></span>The you would use this page to order the certificate once you have the auth completed.</div><!--end:1633022168022--><><!--begin:1633022168775--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633022168_co>:&nbsp;</b></span><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a></div><!--end:1633022168775--><><!--begin:1633022178200--><div class=\'cv\'><span class=\'notranslate\'><b>Amie <timestamp_1633022176_cv>:&nbsp;</b></span>okay, thank you</div><!--end:1633022178200--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am trying to order a replacement certificate and the website doesn\'t seem to be working.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Amie !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAmie : Hi Tiffany\r\nTiffany: What is the error you are running into? Are you on Internet Explorer?\r\nAmie : using chrome\r\nAmie : it doesn&#39;t give an error, just does not respond\r\nAmie : page looks incomplete\r\nAmie : can I just request the record here?\r\nTiffany: There is a $10 fee for replacement certificates which I can not take over chat\r\nAmie : there&#39;s an option to select a delivery option, and a button that says Register, and an area that says Product Description which is empty\r\nAmie : when I click register nothing happens\r\nTiffany: https://csregs.com/pages/certificate-requests\r\nTiffany: Then select the link that says\r\nTiffany: I am a Sponsor Employer/Employee Order Your Copy Now!\r\nAmie : okay, I will try that\r\nAmie : I can order it myself?\r\nTiffany: Yes you will fill in an information page and then be re-directed to the payment page.  \r\nAmie : okay, thanks\r\nAmie : it will send it to the original employer?\r\nAmie : not to me?\r\nTiffany: If you are no longer with the company that registered and paid for your training we do need an authorization release to send the certificate to you directly\r\nTiffany:  Please download and complete a certificate release form.\r\nTiffany: https://csregsdata.com/wp-content/uploads/2020/01/Certificate-Release.pdf\r\nTiffany: The you would use this page to order the certificate once you have the auth completed.\r\nTiffany: https://csregs.com/pages/certificate-request-for-employees-and-new-employers\r\nAmie : okay, thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('257669903QZ', 1633031385, 1633032762, 2, 19, 17, 11, 0, 0, 0, 0, 1402, 0, 0, 0, 0, 'Kayla Rebbeck', 'krebbeck@trccompanies.com', '136.226.67.35', '0981c2bfe8d5270bb24bcb60d9f2d8ed', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-TRC-cus-', 'Hello, I completed the online assessment and passed. Will my HAZWOPER certificate be mailed to our companies office?', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I completed the online assessment and passed. Will my HAZWOPER certificate be mailed to our companies office?</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1633031424923--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1633031424_co>:&nbsp;</b></span>Just a minute while I look up the information</div><!--end:1633031424923--><><!--begin:1633031608131--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1633031608_co>:&nbsp;</b></span>Kayla   TRC has it&#39;s own training portal that handles registrations and certificates.  I would speak with your Supervisor about how to get a copy of the 40 hour HAZWOPER certificate.</div><!--end:1633031608131--><><!--begin:1633031937692--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1633031937_co>:&nbsp;</b></span>Hello?</div><!--end:1633031937692--><><!--begin:1633032143214--><div class=\'cv\'><span class=\'notranslate\'><b>Kayla Rebbeck<timestamp_1633032143_cv>:&nbsp;</b></span>Ok I&#39;ll check with my supervisor, thank you</div><!--end:1633032143214--><><!--begin:1633032164908--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1633032164_co>:&nbsp;</b></span>My pleasure.  Have a wonderful day!!</div><!--end:1633032164908--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, I completed the online assessment and passed. Will my HAZWOPER certificate be mailed to our companies office?\r\nTracy has joined the chat.\r\nTracy: Just a minute while I look up the information\r\nTracy: Kayla   TRC has it&#39;s own training portal that handles registrations and certificates.  I would speak with your Supervisor about how to get a copy of the 40 hour HAZWOPER certificate.\r\nTracy: Hello?\r\nKayla Rebbeck: Ok I&#39;ll check with my supervisor, thank you\r\nTracy: My pleasure.  Have a wonderful day!!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('257758140B7', 1633119631, 1633119953, 2, 23, 26, 5, 0, 0, 0, 0, 3480, 0, 0, 0, 0, 'Sarah', 'qdc@certol.com', '23.31.95.97', '328f3d3844ff7aaa3e2b1829207d3094', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Certol International, LLC-cus-', 'How long is the online course available to start after purchase?', '<div class=\'ca\'><div class=\'info_box\'><i>How long is the online course available to start after purchase?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1633119633977--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633119633_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sarah</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1633119633977--><><!--begin:1633119641435--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah<timestamp_1633119641_cv>:&nbsp;</b></span>Good thank you</div><!--end:1633119641435--><><!--begin:1633119664086--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633119664_co>:&nbsp;</b></span>You can start the course almost immediately after purchase and then you have 100 days to complete before the online courses expire.  </div><!--end:1633119664086--><><!--begin:1633119670391--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah<timestamp_1633119670_cv>:&nbsp;</b></span>Thank you</div><!--end:1633119670391--><><!--begin:1633119680732--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah<timestamp_1633119680_cv>:&nbsp;</b></span>I have another question</div><!--end:1633119680732--><><!--begin:1633119694180--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah<timestamp_1633119694_cv>:&nbsp;</b></span>Our company was purchased recently and I need to change the company name</div><!--end:1633119694180--><><!--begin:1633119782746--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633119782_co>:&nbsp;</b></span>What is the old company&#39;s name?</div><!--end:1633119782746--><><!--begin:1633119790942--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah<timestamp_1633119791_cv>:&nbsp;</b></span>Certol International</div><!--end:1633119790942--><><!--begin:1633119802402--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633119802_co>:&nbsp;</b></span>What is the new company name?</div><!--end:1633119802402--><><!--begin:1633119824193--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah<timestamp_1633119824_cv>:&nbsp;</b></span>Microcare</div><!--end:1633119824193--><><!--begin:1633119867040--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633119866_co>:&nbsp;</b></span>I have updated the account</div><!--end:1633119867040--><><!--begin:1633119879108--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah<timestamp_1633119879_cv>:&nbsp;</b></span>Thank you very much!</div><!--end:1633119879108--><><!--begin:1633119921845--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633119921_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1633119921845--><><!--begin:1633119944343--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah<timestamp_1633119944_cv>:&nbsp;</b></span>no thank you</div><!--end:1633119944343--><><!--begin:1633119953653--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633119953_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1633119953653--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'How long is the online course available to start after purchase?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Sarah!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSarah: Good thank you\r\nTiffany: You can start the course almost immediately after purchase and then you have 100 days to complete before the online courses expire.  \r\nSarah: Thank you\r\nSarah: I have another question\r\nSarah: Our company was purchased recently and I need to change the company name\r\nTiffany: What is the old company&#39;s name?\r\nSarah: Certol International\r\nTiffany: What is the new company name?\r\nSarah: Microcare\r\nTiffany: I have updated the account\r\nSarah: Thank you very much!\r\nTiffany: Is there anything else I can assist you with today?\r\nSarah: no thank you\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('258081443CW', 1633442937, 1633443903, 2, 23, 29, 10, 0, 0, 0, 0, 3567, 0, 0, 0, 0, 'Mary', 'Mary_Kerins@golder.com', '96.11.96.178', 'c2be0e244fb12a133d47d97b747e84ba', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Golder Associates Inc-cus-', 'I had just ordered an online training of the 10 Hour OSHA construction training coarse. I am unable to access the coarse and do not know where to locate it. Is there a reason that I am unable to access it? Or where can I find it?', '<div class=\'ca\'><div class=\'info_box\'><i>I had just ordered an online training of the 10 Hour OSHA construction training coarse. I am unable to access the coarse and do not know where to locate it. Is there a reason that I am unable to access it? Or where can I find it?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1633442941590--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633442941_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Mary</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1633442941590--><><!--begin:1633443084630--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633443084_co>:&nbsp;</b></span>We have received your registration for (1) 10-Hour OSHA Construction Training Courses.<br><br>We have to manually process these registrations and assign the course to each individual student in house.  </div><!--end:1633443084630--><><!--begin:1633443106783--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633443106_co>:&nbsp;</b></span>I did send you an email just a moment ago asking for the student information to set up the course.</div><!--end:1633443106783--><><!--begin:1633443137298--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633443137_co>:&nbsp;</b></span>If the course is for yourself I can finish processing the registration and send you the log in details to start your training.  </div><!--end:1633443137298--><><!--begin:1633443177701--><div class=\'cv\'><span class=\'notranslate\'><b>Mary<timestamp_1633443177_cv>:&nbsp;</b></span>Yes the coarse is for myself</div><!--end:1633443177701--><><!--begin:1633443244629--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633443244_co>:&nbsp;</b></span>I will get you the information via email in a few minutes after I finish setting up the course.  </div><!--end:1633443244629--><><!--begin:1633443578287--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633443578_co>:&nbsp;</b></span>The course authorization email has been sent to you.</div><!--end:1633443578287--><><!--begin:1633443713332--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633443713_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1633443713332--><><!--begin:1633443758585--><div class=\'cv\'><span class=\'notranslate\'><b>Mary<timestamp_1633443758_cv>:&nbsp;</b></span>I was wondering with this coarse do I only have two days to complete it?</div><!--end:1633443758585--><><!--begin:1633443779423--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633443779_co>:&nbsp;</b></span>No you have 90 days</div><!--end:1633443779423--><><!--begin:1633443788170--><div class=\'cv\'><span class=\'notranslate\'><b>Mary<timestamp_1633443788_cv>:&nbsp;</b></span>Okay thank you!</div><!--end:1633443788170--><><!--begin:1633443797925--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633443797_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1633443797925--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I had just ordered an online training of the 10 Hour OSHA construction training coarse. I am unable to access the coarse and do not know where to locate it. Is there a reason that I am unable to access it? Or where can I find it?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Mary!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: We have received your registration for (1) 10-Hour OSHA Construction Training Courses.We have to manually process these registrations and assign the course to each individual student in house.  \r\nTiffany: I did send you an email just a moment ago asking for the student information to set up the course.\r\nTiffany: If the course is for yourself I can finish processing the registration and send you the log in details to start your training.  \r\nMary: Yes the coarse is for myself\r\nTiffany: I will get you the information via email in a few minutes after I finish setting up the course.  \r\nTiffany: The course authorization email has been sent to you.\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nMary: I was wondering with this coarse do I only have two days to complete it?\r\nTiffany: No you have 90 days\r\nMary: Okay thank you!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('258102038GG', 1633463544, 1633466843, 2, 23, 41, 5, 0, 0, 0, 0, 5309, 0, 0, 0, 0, 'craig', 'cfollis@armorworks.com', '70.175.26.232', 'de4fc356fe691aed9bf74090162fe189', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Armorworks-cus-', 'Does the Hazmat Transportation Complete Certification training qualify the trainee to sign to have hazmat transported ', '<div class=\'ca\'><div class=\'info_box\'><i>Does the Hazmat Transportation Complete Certification training qualify the trainee to sign to have hazmat transported </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1633463547227--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633463547_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>craig</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1633463547227--><><!--begin:1633463596454--><div class=\'cv\'><span class=\'notranslate\'><b>craig<timestamp_1633463596_cv>:&nbsp;</b></span>good, you</div><!--end:1633463596454--><><!--begin:1633463613580--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633463613_co>:&nbsp;</b></span>I am good.  Thank you.  Yes if you are signing paperwork to transport or receive HAZMAT you would need this certification.  </div><!--end:1633463613580--><><!--begin:1633463721391--><div class=\'cv\'><span class=\'notranslate\'><b>craig<timestamp_1633463721_cv>:&nbsp;</b></span>yes i need to be able to sign to release hazmat to our disposal company</div><!--end:1633463721391--><><!--begin:1633463845520--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633463845_co>:&nbsp;</b></span>This would be the certification you need.  In addition you also need job (function) specific training documented which should be done by your employer.</div><!--end:1633463845520--><><!--begin:1633463888310--><div class=\'cv\'><span class=\'notranslate\'><b>craig<timestamp_1633463888_cv>:&nbsp;</b></span>yes, i am the ehs person developing our in house training but i need the 3rd party certification</div><!--end:1633463888310--><><!--begin:1633463945033--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633463944_co>:&nbsp;</b></span>You can complete the training online, seminar, or in a virtual instructor led setting</div><!--end:1633463945033--><><!--begin:1633463971204--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633463971_co>:&nbsp;</b></span><a href=\'https://csregs.com/products/dot-hazmat-transportation-complete-ghs-compliant\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/dot-hazmat-transportation-complete-ghs-compliant</a></div><!--end:1633463971204--><><!--begin:1633463972574--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633463972_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/dot-hazmat-transportation-complete-certification\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/dot-hazmat-transportation-complete-certification</a></div><!--end:1633463972574--><><!--begin:1633463978466--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633463978_co>:&nbsp;</b></span><a href=\'https://csregs.com/products/dot-hazmat-transportation-virtual-instructor-led-training-vilt\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/dot-hazmat-transportation-virtual-instructor-led-training-vilt</a></div><!--end:1633463978466--><><!--begin:1633464005479--><div class=\'cv\'><span class=\'notranslate\'><b>craig<timestamp_1633464011_cv>:&nbsp;</b></span>what is the class time and how long does the online/remote take</div><!--end:1633464005479--><><!--begin:1633464083003--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633464082_co>:&nbsp;</b></span>The course is approximately 6 hours in any of the methods, online, seminar, VILT</div><!--end:1633464083003--><><!--begin:1633464264448--><div class=\'cv\'><span class=\'notranslate\'><b>craig<timestamp_1633464264_cv>:&nbsp;</b></span>for the phoenix location what is the start and end time</div><!--end:1633464264448--><><!--begin:1633466069870--><div class=\'cv\'><span class=\'notranslate\'><b>craig<timestamp_1633466070_cv>:&nbsp;</b></span>?</div><!--end:1633466069870--><><!--begin:1633466087776--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633466087_co>:&nbsp;</b></span>Sorry about that one moment please</div><!--end:1633466087776--><><!--begin:1633466120503--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633466120_co>:&nbsp;</b></span>8:00 AM is the start time so approx. end time is 2:00pm</div><!--end:1633466120503--><><!--begin:1633466140255--><div class=\'cv\'><span class=\'notranslate\'><b>craig<timestamp_1633466140_cv>:&nbsp;</b></span>ok thank you</div><!--end:1633466140255--><><!--begin:1633466207350--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633466207_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1633466207350--><><!--begin:1633466837746--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633466837_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1633466837746--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Does the Hazmat Transportation Complete Certification training qualify the trainee to sign to have hazmat transported \r\nTiffany has joined the chat.\r\nTiffany: Hi, craig!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\ncraig: good, you\r\nTiffany: I am good.  Thank you.  Yes if you are signing paperwork to transport or receive HAZMAT you would need this certification.  \r\ncraig: yes i need to be able to sign to release hazmat to our disposal company\r\nTiffany: This would be the certification you need.  In addition you also need job (function) specific training documented which should be done by your employer.\r\ncraig: yes, i am the ehs person developing our in house training but i need the 3rd party certification\r\nTiffany: You can complete the training online, seminar, or in a virtual instructor led setting\r\nTiffany: https://csregs.com/products/dot-hazmat-transportation-complete-ghs-compliant\r\nTiffany: https://csregs.com/collections/dot-hazmat-transportation-complete-certification\r\nTiffany: https://csregs.com/products/dot-hazmat-transportation-virtual-instructor-led-training-vilt\r\ncraig: what is the class time and how long does the online/remote take\r\nTiffany: The course is approximately 6 hours in any of the methods, online, seminar, VILT\r\ncraig: for the phoenix location what is the start and end time\r\ncraig: ?\r\nTiffany: Sorry about that one moment please\r\nTiffany: 8:00 AM is the start time so approx. end time is 2:00pm\r\ncraig: ok thank you\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('2581738577H', 1633535347, 1633535536, 2, 23, 25, 4, 0, 0, 5, 0, 2914, 0, 0, 0, 0, 'Johnathan Hall', 'tbenitez@gleassociates.com', '47.206.207.125', '2c8042efb618d728b205688447c0d7bb', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-GLE Associates-cus-', 'Hello, I had signed up Johnathan Hall for the Hazwoper 8hour refresher in Orlando on October 22nd. I would like to confirm what time the class starts and if Johnathan needs to bring anything with him to the class. ', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I had signed up Johnathan Hall for the Hazwoper 8hour refresher in Orlando on October 22nd. I would like to confirm what time the class starts and if Johnathan needs to bring anything with him to the class. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1633535351259--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633535351_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Johnathan Hall</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1633535351259--><><!--begin:1633535367857--><div class=\'cv\'><span class=\'notranslate\'><b>Johnathan Hall<timestamp_1633535368_cv>:&nbsp;</b></span>Good thank you, hope you are well! :)</div><!--end:1633535367857--><><!--begin:1633535385014--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633535384_co>:&nbsp;</b></span>Yes thank you!</div><!--end:1633535385014--><><!--begin:1633535393190--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633535393_co>:&nbsp;</b></span>The class starts at 8:00am</div><!--end:1633535393190--><><!--begin:1633535417701--><div class=\'cv\'><span class=\'notranslate\'><b>Johnathan Hall<timestamp_1633535418_cv>:&nbsp;</b></span>Okay thanks! Does Johnthan need to bring anything with him?</div><!--end:1633535417701--><><!--begin:1633535420152--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633535420_co>:&nbsp;</b></span>We will break for lunch so he can either bring lunch or plan to go to a near by location. </div><!--end:1633535420152--><><!--begin:1633535435108--><div class=\'cv\'><span class=\'notranslate\'><b>Johnathan Hall<timestamp_1633535435_cv>:&nbsp;</b></span>Sounds good, I will let him know that you!</div><!--end:1633535435108--><><!--begin:1633535440523--><div class=\'cv\'><span class=\'notranslate\'><b>Johnathan Hall<timestamp_1633535440_cv>:&nbsp;</b></span>*thank</div><!--end:1633535440523--><><!--begin:1633535460201--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633535460_co>:&nbsp;</b></span>Once we finish processing the order an email will be sent with the class location.  He can dress comfortably and bring a photo ID. </div><!--end:1633535460201--><><!--begin:1633535483083--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633535483_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1633535483083--><><!--begin:1633535503472--><div class=\'cv\'><span class=\'notranslate\'><b>Johnathan Hall<timestamp_1633535503_cv>:&nbsp;</b></span>Great, I look forward to receiving that. That&#39;s all for now, thank you again for the information.</div><!--end:1633535503472--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, I had signed up Johnathan Hall for the Hazwoper 8hour refresher in Orlando on October 22nd. I would like to confirm what time the class starts and if Johnathan needs to bring anything with him to the class. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Johnathan Hall!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJohnathan Hall: Good thank you, hope you are well! :)\r\nTiffany: Yes thank you!\r\nTiffany: The class starts at 8:00am\r\nJohnathan Hall: Okay thanks! Does Johnthan need to bring anything with him?\r\nTiffany: We will break for lunch so he can either bring lunch or plan to go to a near by location. \r\nJohnathan Hall: Sounds good, I will let him know that you!\r\nJohnathan Hall: *thank\r\nTiffany: Once we finish processing the order an email will be sent with the class location.  He can dress comfortably and bring a photo ID. \r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nJohnathan Hall: Great, I look forward to receiving that. That&#39;s all for now, thank you again for the information.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('25817410139', 1633535597, 1633536004, 2, 23, 31, 8, 0, 0, 5, 0, 2017, 0, 0, 0, 0, 'Donna', 'djkliewer@gmail.com', '72.48.190.69', '48f083e837e461f98d68c2d7df65d1f7', 'Select Area of Inquiry:-_-Other-cus-Company-_-City of Allen-cus-', 'I recently registered Donna Giles for online 8 hour site supervisor HAZWOPER training.  I would like to have a receipt for payment for the class. Could you please send one to dkliewer@cityofallen.org? ', '<div class=\'ca\'><div class=\'info_box\'><i>I recently registered Donna Giles for online 8 hour site supervisor HAZWOPER training.  I would like to have a receipt for payment for the class. Could you please send one to dkliewer@cityofallen.org? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1633535599914--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633535599_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Donna</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1633535599914--><><!--begin:1633535625605--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633535625_co>:&nbsp;</b></span>I will request my accounting department send the receipt to you as requested.</div><!--end:1633535625605--><><!--begin:1633535670792--><div class=\'cv\'><span class=\'notranslate\'><b>Donna<timestamp_1633535671_cv>:&nbsp;</b></span>Great day to be here! Thank you for your help.</div><!--end:1633535670792--><><!--begin:1633535693189--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633535693_co>:&nbsp;</b></span>My pleasure! Is there anything else I can assist you with?</div><!--end:1633535693189--><><!--begin:1633535865053--><div class=\'cv\'><span class=\'notranslate\'><b>Donna<timestamp_1633535865_cv>:&nbsp;</b></span>That was all. Have a good day</div><!--end:1633535865053--><><!--begin:1633535893539--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633535893_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1633535893539--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I recently registered Donna Giles for online 8 hour site supervisor HAZWOPER training.  I would like to have a receipt for payment for the class. Could you please send one to dkliewer@cityofallen.org? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Donna!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I will request my accounting department send the receipt to you as requested.\r\nDonna: Great day to be here! Thank you for your help.\r\nTiffany: My pleasure! Is there anything else I can assist you with?\r\nDonna: That was all. Have a good day\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('258177645Y4', 1633539137, 1633539755, 2, 23, 27, 7, 0, 0, 0, 0, 2335, 0, 0, 0, 0, 'Gianna Diaz', 'gianna.diaz@aptim.com', '23.246.82.234', '5936b59a2730fd9986ebe6b1ebab6358', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-APTIM-cus-', 'I am register for an in person course this Friday, I want to know how much it will cost for me to reschedule/drop out of this course. ', '<div class=\'ca\'><div class=\'info_box\'><i>I am register for an in person course this Friday, I want to know how much it will cost for me to reschedule/drop out of this course. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1633539141261--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633539141_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Gianna Diaz</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1633539141261--><><!--begin:1633539178661--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633539178_co>:&nbsp;</b></span>$125 since we have confirmed the class</div><!--end:1633539178661--><><!--begin:1633539190194--><div class=\'cv\'><span class=\'notranslate\'><b>Gianna Diaz<timestamp_1633539190_cv>:&nbsp;</b></span>I am registered for an in person training this Friday and would like to know if it&#39;s possible for me to re-schedule. If so, will I have to pay a fee? </div><!--end:1633539190194--><><!--begin:1633539215966--><div class=\'cv\'><span class=\'notranslate\'><b>Gianna Diaz<timestamp_1633539215_cv>:&nbsp;</b></span>Is that $125 to cancel or to reschedule </div><!--end:1633539215966--><><!--begin:1633539316505--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633539318_co>:&nbsp;</b></span>Yes the fee is $125 to reschedule .  If you cancel and need to reschedule in the future the $125 fee would need to be paid prior to your rescheduling or re-registering.   </div><!--end:1633539316505--><><!--begin:1633539512206--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633539512_co>:&nbsp;</b></span>Is there anything else I can assist you with? Did you want to proceed to be removed from the class this Friday in Thorofare, NJ?<br></div><!--end:1633539512206--><><!--begin:1633539750866--><div class=\'cv\'><span class=\'notranslate\'><b>Gianna Diaz<timestamp_1633539750_cv>:&nbsp;</b></span>No that&#39;s alright I will be attending the class </div><!--end:1633539750866--><><!--begin:1633539752233--><div class=\'cv\'><span class=\'notranslate\'><b>Gianna Diaz<timestamp_1633539752_cv>:&nbsp;</b></span>thank you </div><!--end:1633539752233--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am register for an in person course this Friday, I want to know how much it will cost for me to reschedule/drop out of this course. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Gianna Diaz!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: $125 since we have confirmed the class\r\nGianna Diaz: I am registered for an in person training this Friday and would like to know if it&#39;s possible for me to re-schedule. If so, will I have to pay a fee? \r\nGianna Diaz: Is that $125 to cancel or to reschedule \r\nTiffany: Yes the fee is $125 to reschedule .  If you cancel and need to reschedule in the future the $125 fee would need to be paid prior to your rescheduling or re-registering.   \r\nTiffany: Is there anything else I can assist you with? Did you want to proceed to be removed from the class this Friday in Thorofare, NJ?\r\nGianna Diaz: No that&#39;s alright I will be attending the class \r\nGianna Diaz: thank you \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('258178828WA', 1633540328, 1633540967, 2, 23, 34, 15, 0, 0, 5, 0, 5655, 0, 0, 0, 0, 'Sarah Kell ', 'kellse@g.cofc.edu', '24.255.229.229', '7abb7bb98e08b86a0a03b51e40b4422d', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-CSS-cus-', 'Hi, I completed the 40hr HAZWOPER training online, voucher #2JRWPNX and would like to schedule the in-person training session. I\'ve tried calling but the number does not seem to be working. \r\nThanks ', '<div class=\'ca\'><div class=\'info_box\'><i>Hi, I completed the 40hr HAZWOPER training online, voucher #2JRWPNX and would like to schedule the in-person training session. I\'ve tried calling but the number does not seem to be working. \r\nThanks </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1633540330580--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633540330_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sarah Kell </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1633540330580--><><!--begin:1633540346652--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633540346_co>:&nbsp;</b></span>Yes the phones are down currently.</div><!--end:1633540346652--><><!--begin:1633540348381--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Kell <timestamp_1633540348_cv>:&nbsp;</b></span>I&#39;m good thanks</div><!--end:1633540348381--><><!--begin:1633540391128--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633540391_co>:&nbsp;</b></span>Please use this website page as a reference for when the hands-on days are scheduled <a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a> </div><!--end:1633540391128--><><!--begin:1633540531442--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Kell <timestamp_1633540531_cv>:&nbsp;</b></span>So I need to complete an 8-hr refresher course? I thought I needed to attend the last day of a 40 HR in-person session? </div><!--end:1633540531442--><><!--begin:1633540532492--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Kell <timestamp_1633540532_cv>:&nbsp;</b></span><a href=\'https://csregs.com/collections/40-hour-hazwoper-initial-site-worker\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/40-hour-hazwoper-initial-site-worker</a></div><!--end:1633540532492--><><!--begin:1633540587537--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633540587_co>:&nbsp;</b></span>The refresher and last day of the in person HAZWOPER 40-hours class are scheduled at the same time.</div><!--end:1633540587537--><><!--begin:1633540603919--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Kell <timestamp_1633540603_cv>:&nbsp;</b></span>Gotcha, I see that now, thanks! </div><!--end:1633540603919--><><!--begin:1633540642444--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633540642_co>:&nbsp;</b></span>In order to register for the hands-on class please call or email our office the Monday before the class you are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  <br><br>If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  <br><br> <br><br>Please be aware of the cancellation/reschedule policy for the hands-on classes before registering.  Please see below:<br> <br>If you do not attend the class you are scheduled for, the following policies and fees will apply:<br>1. All students will be charged a $75.00 administrative fee for rescheduling. <br>2. Space in future classes cannot be guaranteed. <br>3. Any student who NO-SHOWS a class will be charged a $125.00 fee. No Refunds will be issued and the student must pay full fee if they re-schedule to another course.<br>Students will be considered a NO-SHOW if they do not provide 24 hours advance notice.</div><!--end:1633540642444--><><!--begin:1633540735455--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Kell <timestamp_1633540735_cv>:&nbsp;</b></span>I&#39;d like to schedule the one in Kansas City (grandview) MO on Oct.22nd. Just to confirm, I need to call that Monday Oct. 18th or the Monday the week before, 10.11? </div><!--end:1633540735455--><><!--begin:1633540817026--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633540816_co>:&nbsp;</b></span>Monday the 18th.  This way we have a better idea if we can confirm the class as the majority of the registrations need to be full seminar students.  </div><!--end:1633540817026--><><!--begin:1633540867766--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Kell <timestamp_1633540867_cv>:&nbsp;</b></span>Ok, thanks. Appreciate all of your help!</div><!--end:1633540867766--><><!--begin:1633540897476--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633540897_co>:&nbsp;</b></span>My pleasure! Is there anything else I can assist you with?</div><!--end:1633540897476--><><!--begin:1633540903253--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Kell <timestamp_1633540903_cv>:&nbsp;</b></span>No that is all</div><!--end:1633540903253--><><!--begin:1633540921251--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633540921_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1633540921251--><><!--begin:1633540938670--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Kell <timestamp_1633540938_cv>:&nbsp;</b></span>Thanks you too! </div><!--end:1633540938670--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hi, I completed the 40hr HAZWOPER training online, voucher #2JRWPNX and would like to schedule the in-person training session. I\'ve tried calling but the number does not seem to be working. \r\nThanks \r\nTiffany has joined the chat.\r\nTiffany: Hi, Sarah Kell !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Yes the phones are down currently.\r\nSarah Kell : I&#39;m good thanks\r\nTiffany: Please use this website page as a reference for when the hands-on days are scheduled https://csregs.com/collections/8-hour-hazwoper-annual-refresher \r\nSarah Kell : So I need to complete an 8-hr refresher course? I thought I needed to attend the last day of a 40 HR in-person session? \r\nSarah Kell : https://csregs.com/collections/40-hour-hazwoper-initial-site-worker\r\nTiffany: The refresher and last day of the in person HAZWOPER 40-hours class are scheduled at the same time.\r\nSarah Kell : Gotcha, I see that now, thanks! \r\nTiffany: In order to register for the hands-on class please call or email our office the Monday before the class you are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.   Please be aware of the cancellation/reschedule policy for the hands-on classes before registering.  Please see below: If you do not attend the class you are scheduled for, the following policies and fees will apply:1. All students will be charged a $75.00 administrative fee for rescheduling. 2. Space in future classes cannot be guaranteed. 3. Any student who NO-SHOWS a class will be charged a $125.00 fee. No Refunds will be issued and the student must pay full fee if they re-schedule to another course.Students will be considered a NO-SHOW if they do not provide 24 hours advance notice.\r\nSarah Kell : I&#39;d like to schedule the one in Kansas City (grandview) MO on Oct.22nd. Just to confirm, I need to call that Monday Oct. 18th or the Monday the week before, 10.11? \r\nTiffany: Monday the 18th.  This way we have a better idea if we can confirm the class as the majority of the registrations need to be full seminar students.  \r\nSarah Kell : Ok, thanks. Appreciate all of your help!\r\nTiffany: My pleasure! Is there anything else I can assist you with?\r\nSarah Kell : No that is all\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nSarah Kell : Thanks you too! \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('258180495BM', 1633541986, 1633542288, 2, 23, 26, 4, 0, 0, 0, 1, 1343, 0, 0, 0, 0, 'Gianna Diaz', 'gianna.diaz@aptim.com', '23.246.82.234', '5936b59a2730fd9986ebe6b1ebab6358', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-APTIM-cus-', 'I am signed up for an 8 hour in person training to complete my certification. I received a confirmation email stating the course begins at 8 am, but I was wondering when it ends? I was also wondering if I will have to take an exam at the end of the course or if that is something I do on my own time. ', '<div class=\'ca\'><div class=\'info_box\'><i>I am signed up for an 8 hour in person training to complete my certification. I received a confirmation email stating the course begins at 8 am, but I was wondering when it ends? I was also wondering if I will have to take an exam at the end of the course or if that is something I do on my own time. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1633541990132--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633541990_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Gianna Diaz</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1633541990132--><><!--begin:1633542058265--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633542058_co>:&nbsp;</b></span>The class is approximately 8-hours but there is no set end time.  Since you have already completed the exam online on 08/09/21 you do not have to do another exam.  </div><!--end:1633542058265--><><!--begin:1633542089132--><div class=\'cv\'><span class=\'notranslate\'><b>Gianna Diaz<timestamp_1633542089_cv>:&nbsp;</b></span>Oaky and do I need to bring anything besides my ID?</div><!--end:1633542089132--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am signed up for an 8 hour in person training to complete my certification. I received a confirmation email stating the course begins at 8 am, but I was wondering when it ends? I was also wondering if I will have to take an exam at the end of the course or if that is something I do on my own time. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Gianna Diaz!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: The class is approximately 8-hours but there is no set end time.  Since you have already completed the exam online on 08/09/21 you do not have to do another exam.  \r\nGianna Diaz: Oaky and do I need to bring anything besides my ID?\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('2581939389W', 1633555429, 1633555567, 2, 23, 26, 4, 0, 0, 5, 0, 2357, 0, 0, 0, 0, 'Mallory Kienitz', 'mallorykienitz@gmail.com', '12.231.149.253', '9645707fb3623ade5aa128eda0ca66d7', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Geo-Logic Associates-cus-', 'Hello,\r\nI just completed the 40 Hour HAZWOPER Training online, and I now have a hands on training voucher. I\'m looking for information about how to sign up for a hands on training. Thank you.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello,\r\nI just completed the 40 Hour HAZWOPER Training online, and I now have a hands on training voucher. I\'m looking for information about how to sign up for a hands on training. Thank you.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1633555433428--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633555433_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Mallory Kienitz</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1633555433428--><><!--begin:1633555443815--><div class=\'cv\'><span class=\'notranslate\'><b>Mallory Kienitz<timestamp_1633555443_cv>:&nbsp;</b></span>I&#39;m good thank you!</div><!--end:1633555443815--><><!--begin:1633555461058--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633555460_co>:&nbsp;</b></span>I will send you an email with a link to the schedule and details on how to register.</div><!--end:1633555461058--><><!--begin:1633555468597--><div class=\'cv\'><span class=\'notranslate\'><b>Mallory Kienitz<timestamp_1633555468_cv>:&nbsp;</b></span>Thank you!</div><!--end:1633555468597--><><!--begin:1633555516714--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633555517_co>:&nbsp;</b></span>Just sent.  IS there anything else I can assist you with today?</div><!--end:1633555516714--><><!--begin:1633555534809--><div class=\'cv\'><span class=\'notranslate\'><b>Mallory Kienitz<timestamp_1633555534_cv>:&nbsp;</b></span>Nope, thanks a bunch!</div><!--end:1633555534809--><><!--begin:1633555542906--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633555542_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1633555542906--><><!--begin:1633555555277--><div class=\'cv\'><span class=\'notranslate\'><b>Mallory Kienitz<timestamp_1633555555_cv>:&nbsp;</b></span>You too!</div><!--end:1633555555277--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello,\r\nI just completed the 40 Hour HAZWOPER Training online, and I now have a hands on training voucher. I\'m looking for information about how to sign up for a hands on training. Thank you.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Mallory Kienitz!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMallory Kienitz: I&#39;m good thank you!\r\nTiffany: I will send you an email with a link to the schedule and details on how to register.\r\nMallory Kienitz: Thank you!\r\nTiffany: Just sent.  IS there anything else I can assist you with today?\r\nMallory Kienitz: Nope, thanks a bunch!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nMallory Kienitz: You too!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('258194308Q5', 1633555801, 1633556228, 2, 23, 28, 7, 0, 0, 5, 0, 2673, 0, 0, 0, 0, 'Kyle Kercher', 'kyle.kercher@tetratech.com', '165.225.222.216', '3ddef8c8e29087be3adda5b0f5e838c6', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Tetra Tech-cus-', 'I would like to receive an electronic copy of my 40 Hr HAZWOPER certificate and check on the status of my paper certificate.', '<div class=\'ca\'><div class=\'info_box\'><i>I would like to receive an electronic copy of my 40 Hr HAZWOPER certificate and check on the status of my paper certificate.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1633555805295--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633555805_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kyle Kercher</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1633555805295--><><!--begin:1633555829130--><div class=\'cv\'><span class=\'notranslate\'><b>Kyle Kercher<timestamp_1633555828_cv>:&nbsp;</b></span>Good, thank you. I would like to check on the status of my OSHA 40 Hr HAZWOPER certificate.</div><!--end:1633555829130--><><!--begin:1633555857700--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633555857_co>:&nbsp;</b></span>One moment please</div><!--end:1633555857700--><><!--begin:1633556059780--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633556059_co>:&nbsp;</b></span>Usually there is a $10 fee to expedite and send certificates via PDF but we are between systems currently so we are behind on sending the hard copies.  </div><!--end:1633556059780--><><!--begin:1633556084011--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633556083_co>:&nbsp;</b></span>I will send you the PDF at no fee and the hard copy will be sent out via US Mail with our next batch as I see it has not been sent at this time. </div><!--end:1633556084011--><><!--begin:1633556111320--><div class=\'cv\'><span class=\'notranslate\'><b>Kyle Kercher<timestamp_1633556111_cv>:&nbsp;</b></span>Okay, great thank you. I appreciate it. When can I expect to receive the pdf?</div><!--end:1633556111320--><><!--begin:1633556161692--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633556161_co>:&nbsp;</b></span>Just sent</div><!--end:1633556161692--><><!--begin:1633556172547--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633556172_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1633556172547--><><!--begin:1633556199042--><div class=\'cv\'><span class=\'notranslate\'><b>Kyle Kercher<timestamp_1633556199_cv>:&nbsp;</b></span>Okay, great thank you very much! No, I think that&#39;s everything. have great night!</div><!--end:1633556199042--><><!--begin:1633556220770--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633556220_co>:&nbsp;</b></span>You as well!</div><!--end:1633556220770--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I would like to receive an electronic copy of my 40 Hr HAZWOPER certificate and check on the status of my paper certificate.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Kyle Kercher!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKyle Kercher: Good, thank you. I would like to check on the status of my OSHA 40 Hr HAZWOPER certificate.\r\nTiffany: One moment please\r\nTiffany: Usually there is a $10 fee to expedite and send certificates via PDF but we are between systems currently so we are behind on sending the hard copies.  \r\nTiffany: I will send you the PDF at no fee and the hard copy will be sent out via US Mail with our next batch as I see it has not been sent at this time. \r\nKyle Kercher: Okay, great thank you. I appreciate it. When can I expect to receive the pdf?\r\nTiffany: Just sent\r\nTiffany: Is there anything else I can assist you with today?\r\nKyle Kercher: Okay, great thank you very much! No, I think that&#39;s everything. have great night!\r\nTiffany: You as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('258272194BC', 1633633686, 1633634179, 2, 23, 26, 6, 0, 0, 5, 0, 4871, 0, 0, 0, 0, 'Tim Nelson', 'tnelson@integral-corp.com', '173.171.76.226', '6cd12045fb3de0a31b3024d499032b0d', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Integral Consulting Inc.-cus-', '1) after completion of the 8hour hands on training as part of the 40-Hour HAZWOPER-Online Hybrid Option, do that meet OSHA requirements for certification. I am confused by the disclaimer on the page.\r\n2) How long is the 40-hour online training active once started, can I complete the training over a few weeks? Also, since an in person spot is not guaranteed the week I might want it, will the online training remain active so I can refresh on the content if I have to wait 2 months for the training to be back in my area?', '<div class=\'ca\'><div class=\'info_box\'><i>1) after completion of the 8hour hands on training as part of the 40-Hour HAZWOPER-Online Hybrid Option, do that meet OSHA requirements for certification. I am confused by the disclaimer on the page.\r\n2) How long is the 40-hour online training active once started, can I complete the training over a few weeks? Also, since an in person spot is not guaranteed the week I might want it, will the online training remain active so I can refresh on the content if I have to wait 2 months for the training to be back in my area?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1633633689694--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633633689_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Tim Nelson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1633633689694--><><!--begin:1633633702572--><div class=\'cv\'><span class=\'notranslate\'><b>Tim Nelson<timestamp_1633633702_cv>:&nbsp;</b></span>doing well. </div><!--end:1633633702572--><><!--begin:1633633770288--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633633770_co>:&nbsp;</b></span>Tim are you registered for the standard or hybrid course?</div><!--end:1633633770288--><><!--begin:1633633795516--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633633795_co>:&nbsp;</b></span>With both online 40-Hour HAZWOPER courses you receive the same overall certification.<br><br>Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.<br><br>With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.</div><!--end:1633633795516--><><!--begin:1633633800253--><div class=\'cv\'><span class=\'notranslate\'><b>Tim Nelson<timestamp_1633633800_cv>:&nbsp;</b></span>I am not registered yet but plan to register for the hybrid. </div><!--end:1633633800253--><><!--begin:1633633858208--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633633858_co>:&nbsp;</b></span>With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.</div><!--end:1633633858208--><><!--begin:1633633885095--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633633889_co>:&nbsp;</b></span>Online courses stay active for 90 days. </div><!--end:1633633885095--><><!--begin:1633634012756--><div class=\'cv\'><span class=\'notranslate\'><b>Tim Nelson<timestamp_1633634012_cv>:&nbsp;</b></span>Thanks for the clarification. I didn&#39;t realize the standard had an online component as well. </div><!--end:1633634012756--><><!--begin:1633634091052--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633634091_co>:&nbsp;</b></span>Those are the two options for the online 40-Hour HAZWOPER.  We also have a full classroom course which is would receive the same certification if completing any of the 40-Hour course options we have.  </div><!--end:1633634091052--><><!--begin:1633634103932--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633634113_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1633634103932--><><!--begin:1633634128396--><div class=\'cv\'><span class=\'notranslate\'><b>Tim Nelson<timestamp_1633634128_cv>:&nbsp;</b></span>No that is all. Thanks</div><!--end:1633634128396--><><!--begin:1633634143443--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633634143_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1633634143443--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', '1) after completion of the 8hour hands on training as part of the 40-Hour HAZWOPER-Online Hybrid Option, do that meet OSHA requirements for certification. I am confused by the disclaimer on the page.\r\n2) How long is the 40-hour online training active once started, can I complete the training over a few weeks? Also, since an in person spot is not guaranteed the week I might want it, will the online training remain active so I can refresh on the content if I have to wait 2 months for the training to be back in my area?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Tim Nelson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTim Nelson: doing well. \r\nTiffany: Tim are you registered for the standard or hybrid course?\r\nTiffany: With both online 40-Hour HAZWOPER courses you receive the same overall certification.Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.\r\nTim Nelson: I am not registered yet but plan to register for the hybrid. \r\nTiffany: With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.\r\nTiffany: Online courses stay active for 90 days. \r\nTim Nelson: Thanks for the clarification. I didn&#39;t realize the standard had an online component as well. \r\nTiffany: Those are the two options for the online 40-Hour HAZWOPER.  We also have a full classroom course which is would receive the same certification if completing any of the 40-Hour course options we have.  \r\nTiffany: Is there anything else I can assist you with today?\r\nTim Nelson: No that is all. Thanks\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('258275444EK', 1633636933, 1633637602, 2, 23, 24, 3, 0, 0, 5, 0, 4296, 0, 0, 0, 0, 'James R York', 'james.york@taylor.com', '198.12.16.4', '387c0eec071063d09d34672439890059', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Taylor-cus-', 'Why am I not seeing all the folks I invited to the HAZCOM training class? I purchased 11 seats. I have several listed that are from the NY Harbor school and are missing a most of the folks that should be listed in my group. Thanks Jim', '<div class=\'ca\'><div class=\'info_box\'><i>Why am I not seeing all the folks I invited to the HAZCOM training class? I purchased 11 seats. I have several listed that are from the NY Harbor school and are missing a most of the folks that should be listed in my group. Thanks Jim</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1633636938158--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633636938_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>James R York</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1633636938158--><><!--begin:1633636959521--><div class=\'cv\'><span class=\'notranslate\'><b>James R York<timestamp_1633636959_cv>:&nbsp;</b></span>I am great how about you? </div><!--end:1633636959521--><><!--begin:1633636969368--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633636969_co>:&nbsp;</b></span>Good thanks.</div><!--end:1633636969368--><><!--begin:1633636979040--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633636978_co>:&nbsp;</b></span>Do you have an order number I can reference?</div><!--end:1633636979040--><><!--begin:1633637092074--><div class=\'cv\'><span class=\'notranslate\'><b>James R York<timestamp_1633637092_cv>:&nbsp;</b></span>Order 14282</div><!--end:1633637092074--><><!--begin:1633637106836--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633637116_co>:&nbsp;</b></span>One moment please</div><!--end:1633637106836--><><!--begin:1633637187611--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633637187_co>:&nbsp;</b></span>I see 11 seats 2 participants and 9 invited students who we are still awaiting response from the person who was invited.  </div><!--end:1633637187611--><><!--begin:1633637227723--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633637227_co>:&nbsp;</b></span>The IATA courses I see 11 seats, 3 participants, and 8 invited awaiting response.</div><!--end:1633637227723--><><!--begin:1633637288420--><div class=\'cv\'><span class=\'notranslate\'><b>James R York<timestamp_1633637293_cv>:&nbsp;</b></span>When I look at the Hazmat Transportation class I see three folks that were invited by me.</div><!--end:1633637288420--><><!--begin:1633637289827--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633637293_co>:&nbsp;</b></span>When students are invited and have not yet accepted the invite they can still be seen under the show details tab but then in the invitations tab</div><!--end:1633637289827--><><!--begin:1633637330732--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633637330_co>:&nbsp;</b></span>Are you looking under the participants tab? there is also an invitations tab </div><!--end:1633637330732--><><!--begin:1633637336787--><div class=\'cv\'><span class=\'notranslate\'><b>James R York<timestamp_1633637337_cv>:&nbsp;</b></span>How about the students from the NY Harbor school</div><!--end:1633637336787--><><!--begin:1633637381267--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633637381_co>:&nbsp;</b></span>Is that a different order number? </div><!--end:1633637381267--><><!--begin:1633637438572--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633637438_co>:&nbsp;</b></span>All students that were invited have @taylor.com email addresses</div><!--end:1633637438572--><><!--begin:1633637444110--><div class=\'cv\'><span class=\'notranslate\'><b>James R York<timestamp_1633637447_cv>:&nbsp;</b></span>No they are my students. I just looked a gain and they are no longer on my list. I think I am good</div><!--end:1633637444110--><><!--begin:1633637469559--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633637499_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1633637469559--><><!--begin:1633637584297--><div class=\'cv\'><span class=\'notranslate\'><b>James R York<timestamp_1633637584_cv>:&nbsp;</b></span>I hope you don&#39;t think I am crazy! I wrote down the names of three folks from NY Harbor, but the good news it fixed itself! I am fine, Sorry, Jim</div><!--end:1633637584297--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Why am I not seeing all the folks I invited to the HAZCOM training class? I purchased 11 seats. I have several listed that are from the NY Harbor school and are missing a most of the folks that should be listed in my group. Thanks Jim\r\nTiffany has joined the chat.\r\nTiffany: Hi, James R York!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJames R York: I am great how about you? \r\nTiffany: Good thanks.\r\nTiffany: Do you have an order number I can reference?\r\nJames R York: Order 14282\r\nTiffany: One moment please\r\nTiffany: I see 11 seats 2 participants and 9 invited students who we are still awaiting response from the person who was invited.  \r\nTiffany: The IATA courses I see 11 seats, 3 participants, and 8 invited awaiting response.\r\nJames R York: When I look at the Hazmat Transportation class I see three folks that were invited by me.\r\nTiffany: When students are invited and have not yet accepted the invite they can still be seen under the show details tab but then in the invitations tab\r\nTiffany: Are you looking under the participants tab? there is also an invitations tab \r\nJames R York: How about the students from the NY Harbor school\r\nTiffany: Is that a different order number? \r\nTiffany: All students that were invited have @taylor.com email addresses\r\nJames R York: No they are my students. I just looked a gain and they are no longer on my list. I think I am good\r\nTiffany: Is there anything else I can assist you with today?\r\nJames R York: I hope you don&#39;t think I am crazy! I wrote down the names of three folks from NY Harbor, but the good news it fixed itself! I am fine, Sorry, Jim\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('258354350VV', 1633715853, 1633715854, 2, 23, 38, 18, 0, 0, 0, 0, 538, 0, 0, 0, 0, 'Jessica Hinton', 'jessicanhinton@gmail.com', '209.145.78.164', '26a91ea20913d2957e45683ede2a0b54', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-N/A-cus-', 'Hello! I am currently unemployed and am in the process of signing up for a 40-Hr Hazwoper class near me, but when filling out the form it stated \"no home addresses\". I\'m sorry if this is a silly question, but before paying for the class I wanted to be sure it is ok for individuals who aren\'t affiliated with a company to take your courses?', '<div class=\'ca\'><div class=\'info_box\'><i>Hello! I am currently unemployed and am in the process of signing up for a 40-Hr Hazwoper class near me, but when filling out the form it stated \"no home addresses\". I\'m sorry if this is a silly question, but before paying for the class I wanted to be sure it is ok for individuals who aren\'t affiliated with a company to take your courses?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Hello! I am currently unemployed and am in the process of signing up for a 40-Hr Hazwoper class near me, but when filling out the form it stated \"no home addresses\". I\'m sorry if this is a silly question, but before paying for the class I wanted to be sure it is ok for individuals who aren\'t affiliated with a company to take your courses?\r\nTiffany has joined the chat.\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('258622679YY', 1633984157, 1633984860, 2, 23, 12, 10, 0, 0, 5, 0, 3183, 0, 0, 0, 0, 'Sherri', 'slkeefer@allianceconstruction.com', '162.210.176.126', '728101552ecd2c7adce7b03777e543cb', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-ACS-cus-', 'Hello,\r\nI just registered Todd Konigsfeld for the 24-Hour HAZWOPER Occasional Site Worker — October 26-28, 2021 (Denver CO).  Is the training held at your location on Quebec Street and what are the hours of the training?\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>Hello,\r\nI just registered Todd Konigsfeld for the 24-Hour HAZWOPER Occasional Site Worker — October 26-28, 2021 (Denver CO).  Is the training held at your location on Quebec Street and what are the hours of the training?\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1633984161105--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633984161_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sherri</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1633984161105--><><!--begin:1633984175424--><div class=\'cv\'><span class=\'notranslate\'><b>Sherri<timestamp_1633984175_cv>:&nbsp;</b></span>Hi Tiffany - I&#39;m good thanks.</div><!--end:1633984175424--><><!--begin:1633984212645--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633984212_co>:&nbsp;</b></span>Yes.  </div><!--end:1633984212645--><><!--begin:1633984240240--><div class=\'cv\'><span class=\'notranslate\'><b>Sherri<timestamp_1633984240_cv>:&nbsp;</b></span>Do you have the question I inquired about?</div><!--end:1633984240240--><><!--begin:1633984272695--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633984272_co>:&nbsp;</b></span>The hours are, 8 am start time. The first two days will be 10 hours long with the final day at approximately 4 hours in length.</div><!--end:1633984272695--><><!--begin:1633984328550--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633984328_co>:&nbsp;</b></span>The class is at Quebec street we will be sending the address information soon once we finish processing the registration.  </div><!--end:1633984328550--><><!--begin:1633984346991--><div class=\'cv\'><span class=\'notranslate\'><b>Sherri<timestamp_1633984347_cv>:&nbsp;</b></span>Great, thank you.  Should we be expecting materials to be sent or will they provided at the training?</div><!--end:1633984346991--><><!--begin:1633984360233--><div class=\'cv\'><span class=\'notranslate\'><b>Sherri<timestamp_1633984360_cv>:&nbsp;</b></span>Sounds good on the address information - Thanks.</div><!--end:1633984360233--><><!--begin:1633984381813--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633984381_co>:&nbsp;</b></span>We will provide the booklet to follow along with the instructor at class.  </div><!--end:1633984381813--><><!--begin:1633984444584--><div class=\'cv\'><span class=\'notranslate\'><b>Sherri<timestamp_1633984444_cv>:&nbsp;</b></span>Thanks - That&#39;s all I needed.</div><!--end:1633984444584--><><!--begin:1633984458598--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1633984458_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1633984458598--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello,\r\nI just registered Todd Konigsfeld for the 24-Hour HAZWOPER Occasional Site Worker — October 26-28, 2021 (Denver CO).  Is the training held at your location on Quebec Street and what are the hours of the training?\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Sherri!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSherri: Hi Tiffany - I&#39;m good thanks.\r\nTiffany: Yes.  \r\nSherri: Do you have the question I inquired about?\r\nTiffany: The hours are, 8 am start time. The first two days will be 10 hours long with the final day at approximately 4 hours in length.\r\nTiffany: The class is at Quebec street we will be sending the address information soon once we finish processing the registration.  \r\nSherri: Great, thank you.  Should we be expecting materials to be sent or will they provided at the training?\r\nSherri: Sounds good on the address information - Thanks.\r\nTiffany: We will provide the booklet to follow along with the instructor at class.  \r\nSherri: Thanks - That&#39;s all I needed.\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('258690631CK', 1634052106, 1634052321, 2, 23, 10, 7, 0, 0, 0, 0, 2070, 0, 0, 0, 0, 'Graeme Durovich', 'gdurovich@nantucket-ma.gov', '208.87.236.201', '1eb9fe2f6a0c3471c13446279eb8e65d', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Town of Nantucket-cus-', 'I am interested in the HazWhoper 40 course in Malden, MA in November. What are the class hours? I am trying to see if I can schedule my travel to be able to make the course. \r\nThanks, \r\nGraeme', '<div class=\'ca\'><div class=\'info_box\'><i>I am interested in the HazWhoper 40 course in Malden, MA in November. What are the class hours? I am trying to see if I can schedule my travel to be able to make the course. \r\nThanks, \r\nGraeme</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1634052108827--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634052109_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Graeme Durovich</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1634052108827--><><!--begin:1634052116697--><div class=\'cv\'><span class=\'notranslate\'><b>Graeme Durovich<timestamp_1634052132_cv>:&nbsp;</b></span>Good, how are you?</div><!--end:1634052116697--><><!--begin:1634052158562--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634052159_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1634052158562--><><!--begin:1634052209206--><div class=\'cv\'><span class=\'notranslate\'><b>Graeme Durovich<timestamp_1634052224_cv>:&nbsp;</b></span>I  am interested in the HazWhoper 40 course in Malden, MA in November. What are the class hours? I am trying to see if I can schedule my travel to be able to make the course.</div><!--end:1634052209206--><><!--begin:1634052253042--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634052254_co>:&nbsp;</b></span>The class is 4/10 hours days Tuesday through Friday and the start time is 8:00am approximate end time 6:00pm</div><!--end:1634052253042--><><!--begin:1634052280324--><div class=\'cv\'><span class=\'notranslate\'><b>Graeme Durovich<timestamp_1634052295_cv>:&nbsp;</b></span>Great, thank you very much! That answers my question. Have a great day</div><!--end:1634052280324--><><!--begin:1634052314836--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634052315_co>:&nbsp;</b></span>My pleasure! You as well!</div><!--end:1634052314836--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am interested in the HazWhoper 40 course in Malden, MA in November. What are the class hours? I am trying to see if I can schedule my travel to be able to make the course. \r\nThanks, \r\nGraeme\r\nTiffany has joined the chat.\r\nTiffany: Hi, Graeme Durovich!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nGraeme Durovich: Good, how are you?\r\nTiffany: I am good thank you!\r\nGraeme Durovich: I  am interested in the HazWhoper 40 course in Malden, MA in November. What are the class hours? I am trying to see if I can schedule my travel to be able to make the course.\r\nTiffany: The class is 4/10 hours days Tuesday through Friday and the start time is 8:00am approximate end time 6:00pm\r\nGraeme Durovich: Great, thank you very much! That answers my question. Have a great day\r\nTiffany: My pleasure! You as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('258690902NY', 1634052377, 1634053149, 2, 23, 10, 4, 0, 0, 0, 0, 4086, 0, 0, 0, 0, 'Jacob ', 'Jacob@mciclay.com', '99.122.244.109', '4b8150055089b716f0040db13cdcec2b', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Meitler Consulting Inc.-cus-', 'We recently signed a employee up for a hazwoper class and he has found other employment a week after signing him up.', '<div class=\'ca\'><div class=\'info_box\'><i>We recently signed a employee up for a hazwoper class and he has found other employment a week after signing him up.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1634052379597--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634052380_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jacob </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1634052379597--><><!--begin:1634052438884--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob <timestamp_1634052438_cv>:&nbsp;</b></span>good thank you. Kenny Paterson was signed up for the hazwoper in oct and has quit not sure what to do.</div><!--end:1634052438884--><><!--begin:1634052452656--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634052453_co>:&nbsp;</b></span>One moment please</div><!--end:1634052452656--><><!--begin:1634052489985--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634052492_co>:&nbsp;</b></span>Do you have an order number?</div><!--end:1634052489985--><><!--begin:1634052547506--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob <timestamp_1634052547_cv>:&nbsp;</b></span>Order #14173</div><!--end:1634052547506--><><!--begin:1634052631152--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634052632_co>:&nbsp;</b></span>One moment please</div><!--end:1634052631152--><><!--begin:1634052845740--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634052846_co>:&nbsp;</b></span>It looks like the class he is registered for is the November Kansas City, MO 40-HAZ.  Since we are 15 days plus before the class start date I can remove him from class at no fee and put the registration on hold/pending.  You are able to reschedule/substitute another student into the same or a different future 40-Hour HAZWOPER class within 365 days of the registration date of 09/07/21.  </div><!--end:1634052845740--><><!--begin:1634052940446--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob <timestamp_1634052940_cv>:&nbsp;</b></span>There are 3 of us here that need to do the 8 hour refresher online is there anyway you can set us up for that?</div><!--end:1634052940446--><><!--begin:1634053020971--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634053022_co>:&nbsp;</b></span>I would have to talk to management about doing the change you are requesting.  I would have to get back with you with an answer.  </div><!--end:1634053020971--><><!--begin:1634053037524--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634053038_co>:&nbsp;</b></span>I can email you once I have the information back from management. </div><!--end:1634053037524--><><!--begin:1634053072091--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob <timestamp_1634053072_cv>:&nbsp;</b></span>Yes please do email me back thank you. <a href=\'mailto:Jacob@mciclay.com\' target=\'_blank\' rel=\'noopener noreferrer\'>Jacob@mciclay.com</a></div><!--end:1634053072091--><><!--begin:1634053105250--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634053106_co>:&nbsp;</b></span>I will get back to you as soon as I have an answer.  Is there anything else I can assist you with today?</div><!--end:1634053105250--><><!--begin:1634053136545--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob <timestamp_1634053136_cv>:&nbsp;</b></span>Nope thank you for your time.</div><!--end:1634053136545--><><!--begin:1634053143298--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634053144_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1634053143298--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'We recently signed a employee up for a hazwoper class and he has found other employment a week after signing him up.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jacob !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJacob : good thank you. Kenny Paterson was signed up for the hazwoper in oct and has quit not sure what to do.\r\nTiffany: One moment please\r\nTiffany: Do you have an order number?\r\nJacob : Order #14173\r\nTiffany: One moment please\r\nTiffany: It looks like the class he is registered for is the November Kansas City, MO 40-HAZ.  Since we are 15 days plus before the class start date I can remove him from class at no fee and put the registration on hold/pending.  You are able to reschedule/substitute another student into the same or a different future 40-Hour HAZWOPER class within 365 days of the registration date of 09/07/21.  \r\nJacob : There are 3 of us here that need to do the 8 hour refresher online is there anyway you can set us up for that?\r\nTiffany: I would have to talk to management about doing the change you are requesting.  I would have to get back with you with an answer.  \r\nTiffany: I can email you once I have the information back from management. \r\nJacob : Yes please do email me back thank you. mailto:Jacob@mciclay.com\r\nTiffany: I will get back to you as soon as I have an answer.  Is there anything else I can assist you with today?\r\nJacob : Nope thank you for your time.\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('258691677BW', 1634053148, 1634053698, 2, 23, 6, 4, 0, 0, 5, 0, 3109, 0, 0, 0, 0, 'Ian Lisle', 'lislei6@live.com', '208.127.155.4', '2b8091eb460ed55b2f0434b219e63184', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Brown and Caldwell-cus-', 'I signed up for a 40 hour HAZWOPER course in Tampa through this company which was cancelled last Friday. I need to switch over my course selection to the Hybrid online course. This is very time sensitive as I must have it done by next week to work in the field. Please contact me ASAP at 7273662023 or lislei6@live.com ', '<div class=\'ca\'><div class=\'info_box\'><i>I signed up for a 40 hour HAZWOPER course in Tampa through this company which was cancelled last Friday. I need to switch over my course selection to the Hybrid online course. This is very time sensitive as I must have it done by next week to work in the field. Please contact me ASAP at 7273662023 or lislei6@live.com </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1634053179649--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634053180_co>:&nbsp;</b></span>Good afternoon Ian.  I never received your email yesterday.  </div><!--end:1634053179649--><><!--begin:1634053255048--><div class=\'cv\'><span class=\'notranslate\'><b>Ian Lisle<timestamp_1634053255_cv>:&nbsp;</b></span>Yes, it sent back an error message this morning saying it couldn&#39;t be delivered to your email address for some reason.</div><!--end:1634053255048--><><!--begin:1634053255323--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634053256_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ian Lisle</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1634053255323--><><!--begin:1634053339948--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634053341_co>:&nbsp;</b></span>I can use this chat as your written request so I will get you rescheduled right now.  You will receive a couple emails from the system with information on how to start the online course.  </div><!--end:1634053339948--><><!--begin:1634053366801--><div class=\'cv\'><span class=\'notranslate\'><b>Ian Lisle<timestamp_1634053366_cv>:&nbsp;</b></span>Okay, perfect. Thank you so much.</div><!--end:1634053366801--><><!--begin:1634053396130--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634053397_co>:&nbsp;</b></span>Of course. My pleasure! Is there anything else I can assist you with today?</div><!--end:1634053396130--><><!--begin:1634053436025--><div class=\'cv\'><span class=\'notranslate\'><b>Ian Lisle<timestamp_1634053436_cv>:&nbsp;</b></span>Nope, that is all!</div><!--end:1634053436025--><><!--begin:1634053486700--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634053487_co>:&nbsp;</b></span>I will get that change done now.  Please let me know if you need anything else.  Keep a look out for the emails to come momentarily.  </div><!--end:1634053486700--><><!--begin:1634053516151--><div class=\'cv\'><span class=\'notranslate\'><b>Ian Lisle<timestamp_1634053516_cv>:&nbsp;</b></span>Okay will do, and thank you again</div><!--end:1634053516151--><><!--begin:1634053525132--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634053526_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1634053525132--><><!--begin:1634053697432--><div class=\'cv\'><span class=\'notranslate\'><b>Ian Lisle<timestamp_1634053697_cv>:&nbsp;</b></span>I got the email and am logged in. Hace a good day!</div><!--end:1634053697432--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I signed up for a 40 hour HAZWOPER course in Tampa through this company which was cancelled last Friday. I need to switch over my course selection to the Hybrid online course. This is very time sensitive as I must have it done by next week to work in the field. Please contact me ASAP at 7273662023 or lislei6@live.com \r\nTiffany has joined the chat.\r\nTiffany: Good afternoon Ian.  I never received your email yesterday.  \r\nIan Lisle: Yes, it sent back an error message this morning saying it couldn&#39;t be delivered to your email address for some reason.\r\nTiffany: Hi, Ian Lisle!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I can use this chat as your written request so I will get you rescheduled right now.  You will receive a couple emails from the system with information on how to start the online course.  \r\nIan Lisle: Okay, perfect. Thank you so much.\r\nTiffany: Of course. My pleasure! Is there anything else I can assist you with today?\r\nIan Lisle: Nope, that is all!\r\nTiffany: I will get that change done now.  Please let me know if you need anything else.  Keep a look out for the emails to come momentarily.  \r\nIan Lisle: Okay will do, and thank you again\r\nTiffany: You are most welcome!\r\nIan Lisle: I got the email and am logged in. Hace a good day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('258696265Z7', 1634057742, 1634058293, 1, 23, 12, 6, 0, 0, 5, 0, 4128, 0, 0, 0, 0, 'Edie Scala-Hampson', 'ESCALA-HAMPSON@HGL.COM', '71.57.48.52', '24f1c41bcf04a15306f6b52be784f6d9', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-HgL-cus-Online Course-_-40 hour-cus-', 'your customer service number is not working', '<div class=\'ca\'><div class=\'info_box\'><i>your customer service number is not working</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1634057742803--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634057743_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Edie Scala-Hampson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1634057742803--><><!--begin:1634057765055--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634057766_co>:&nbsp;</b></span>Yes our phones are currently down and we are working to resolve the problem. </div><!--end:1634057765055--><><!--begin:1634057903181--><div class=\'cv\'><span class=\'notranslate\'><b>Edie Scala-Hampson<timestamp_1634057846_cv>:&nbsp;</b></span>Your customer service number is not working.  We are trying to find a hand-on course for one of our employees in Ballston Lake, NY 12019.  Can you assist in locating a course for the remainder of her 40 hour training.  She completed the 32 hour on-line training.</div><!--end:1634057903181--><><!--begin:1634057915597--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634057916_co>:&nbsp;</b></span>I will send you an email with a link to the schedule and instructions on how to register.  </div><!--end:1634057915597--><><!--begin:1634057997858--><div class=\'cv\'><span class=\'notranslate\'><b>Edie Scala-Hampson<timestamp_1634057941_cv>:&nbsp;</b></span><a href=\'mailto:escala-hampson@hgl.com\' target=\'_blank\' rel=\'noopener noreferrer\'>escala-hampson@hgl.com</a></div><!--end:1634057997858--><><!--begin:1634057962822--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634057963_co>:&nbsp;</b></span>Just sent!</div><!--end:1634057962822--><><!--begin:1634057970837--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634057971_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1634057970837--><><!--begin:1634058078418--><div class=\'cv\'><span class=\'notranslate\'><b>Edie Scala-Hampson<timestamp_1634058021_cv>:&nbsp;</b></span>Please also send to Rebecca</div><!--end:1634058078418--><><!--begin:1634058104023--><div class=\'cv\'><span class=\'notranslate\'><b>Edie Scala-Hampson<timestamp_1634058061_cv>:&nbsp;</b></span><a href=\'mailto:rebecca.lynch@hgl.com\' target=\'_blank\' rel=\'noopener noreferrer\'>rebecca.lynch@hgl.com</a></div><!--end:1634058104023--><><!--begin:1634058131992--><div class=\'cv\'><span class=\'notranslate\'><b>Edie Scala-Hampson<timestamp_1634058075_cv>:&nbsp;</b></span>I have not received your email</div><!--end:1634058131992--><><!--begin:1634058208360--><div class=\'cv\'><span class=\'notranslate\'><b>Edie Scala-Hampson<timestamp_1634058151_cv>:&nbsp;</b></span>Can you also send to <a href=\'mailto:ESHampson@comcast.net\' target=\'_blank\' rel=\'noopener noreferrer\'>ESHampson@comcast.net</a> just in case the Compliance Solutions emails are going to spam</div><!--end:1634058208360--><><!--begin:1634058246338--><div class=\'cv\'><span class=\'notranslate\'><b>Edie Scala-Hampson<timestamp_1634058189_cv>:&nbsp;</b></span>Tiffany,  Are you still there?</div><!--end:1634058246338--><><!--begin:1634058206105--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634058207_co>:&nbsp;</b></span>Yes I sent it to all the email addresses you requested. </div><!--end:1634058206105--><><!--begin:1634058313464--><div class=\'cv\'><span class=\'notranslate\'><b>Edie Scala-Hampson<timestamp_1634058256_cv>:&nbsp;</b></span>Thank you.  I just received it at the Comcast address. Great!</div><!--end:1634058313464--><><!--begin:1634058272077--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634058273_co>:&nbsp;</b></span>Is there anything else I can assist you with toay?</div><!--end:1634058272077--><><!--begin:1634058345077--><div class=\'cv\'><span class=\'notranslate\'><b>Edie Scala-Hampson<timestamp_1634058288_cv>:&nbsp;</b></span>This should do it.</div><!--end:1634058345077--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'your customer service number is not working\r\nTiffany has joined the chat.\r\nTiffany: Hi, Edie Scala-Hampson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Yes our phones are currently down and we are working to resolve the problem. \r\nEdie Scala-Hampson: Your customer service number is not working.  We are trying to find a hand-on course for one of our employees in Ballston Lake, NY 12019.  Can you assist in locating a course for the remainder of her 40 hour training.  She completed the 32 hour on-line training.\r\nTiffany: I will send you an email with a link to the schedule and instructions on how to register.  \r\nEdie Scala-Hampson: mailto:escala-hampson@hgl.com\r\nTiffany: Just sent!\r\nTiffany: Is there anything else I can assist you with today?\r\nEdie Scala-Hampson: Please also send to Rebecca\r\nEdie Scala-Hampson: mailto:rebecca.lynch@hgl.com\r\nEdie Scala-Hampson: I have not received your email\r\nEdie Scala-Hampson: Can you also send to mailto:ESHampson@comcast.net just in case the Compliance Solutions emails are going to spam\r\nEdie Scala-Hampson: Tiffany,  Are you still there?\r\nTiffany: Yes I sent it to all the email addresses you requested. \r\nEdie Scala-Hampson: Thank you.  I just received it at the Comcast address. Great!\r\nTiffany: Is there anything else I can assist you with toay?\r\nEdie Scala-Hampson: This should do it.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('258698290BM', 1634059765, 1634060769, 2, 23, 10, 7, 0, 0, 5, 0, 2883, 0, 0, 0, 0, 'Tim Carlock', 'ticarlock@seagen.com', '4.16.2.130', '6e712bacb29703707afce1716caff550', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Arcadis-cus-', 'I need to schedule my in-person training portion of the 40 Hour HAZWOPER course.', '<div class=\'ca\'><div class=\'info_box\'><i>I need to schedule my in-person training portion of the 40 Hour HAZWOPER course.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1634059767884--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634059768_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Tim Carlock</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1634059767884--><><!--begin:1634059793738--><div class=\'cv\'><span class=\'notranslate\'><b>Tim Carlock<timestamp_1634059793_cv>:&nbsp;</b></span>Im great thank you</div><!--end:1634059793738--><><!--begin:1634059807381--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634059808_co>:&nbsp;</b></span>Have you had a chance to review the schedule? </div><!--end:1634059807381--><><!--begin:1634059977269--><div class=\'cv\'><span class=\'notranslate\'><b>Tim Carlock<timestamp_1634059977_cv>:&nbsp;</b></span>No.  Where is the schedule?</div><!--end:1634059977269--><><!--begin:1634060015966--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634060017_co>:&nbsp;</b></span>I will send you an email with the link and instructions on how to register. </div><!--end:1634060015966--><><!--begin:1634060038141--><div class=\'cv\'><span class=\'notranslate\'><b>Tim Carlock<timestamp_1634060044_cv>:&nbsp;</b></span>I have completed the onlione course work already</div><!--end:1634060038141--><><!--begin:1634060061916--><div class=\'cv\'><span class=\'notranslate\'><b>Tim Carlock<timestamp_1634060062_cv>:&nbsp;</b></span>its just the in-person part</div><!--end:1634060061916--><><!--begin:1634060070606--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634060071_co>:&nbsp;</b></span>A link to the schedule and how to register for the hands-on class.  </div><!--end:1634060070606--><><!--begin:1634060083726--><div class=\'cv\'><span class=\'notranslate\'><b>Tim Carlock<timestamp_1634060083_cv>:&nbsp;</b></span>Yes,  Thank you.</div><!--end:1634060083726--><><!--begin:1634060138343--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634060139_co>:&nbsp;</b></span>Is there anything else I can assist you with today?  I just sent that email.</div><!--end:1634060138343--><><!--begin:1634060766478--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634060767_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1634060766478--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I need to schedule my in-person training portion of the 40 Hour HAZWOPER course.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Tim Carlock!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTim Carlock: Im great thank you\r\nTiffany: Have you had a chance to review the schedule? \r\nTim Carlock: No.  Where is the schedule?\r\nTiffany: I will send you an email with the link and instructions on how to register. \r\nTim Carlock: I have completed the onlione course work already\r\nTim Carlock: its just the in-person part\r\nTiffany: A link to the schedule and how to register for the hands-on class.  \r\nTim Carlock: Yes,  Thank you.\r\nTiffany: Is there anything else I can assist you with today?  I just sent that email.\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('258698398QR', 1634059873, 1634060219, 2, 23, 9, 4, 0, 0, 0, 0, 2678, 0, 0, 0, 0, 'Steve King', 'sking@firstcity.org', '74.87.107.194', '2998fc58d1bc9c4d939a6ce374c42775', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-City of Leavenworth-cus-', 'I see that the class my employee took says \"fulfilled,\" But I cannot access his progress or view his certificate.', '<div class=\'ca\'><div class=\'info_box\'><i>I see that the class my employee took says \"fulfilled,\" But I cannot access his progress or view his certificate.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1634059875619--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634059876_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Steve King</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1634059875619--><><!--begin:1634059886481--><div class=\'cv\'><span class=\'notranslate\'><b>Steve King<timestamp_1634059886_cv>:&nbsp;</b></span>good</div><!--end:1634059886481--><><!--begin:1634059927270--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634059928_co>:&nbsp;</b></span>What is the employees name.  Is the course online?</div><!--end:1634059927270--><><!--begin:1634059937355--><div class=\'cv\'><span class=\'notranslate\'><b>Steve King<timestamp_1634059937_cv>:&nbsp;</b></span>Clay Seber, yes</div><!--end:1634059937355--><><!--begin:1634059999688--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634060000_co>:&nbsp;</b></span>One moment please</div><!--end:1634059999688--><><!--begin:1634060121613--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634060122_co>:&nbsp;</b></span>He has completed the training on 10/04/2021.  We will send the certificate out via US Mail to the company address and information on file. We do not have the certificates in the online system to download.  </div><!--end:1634060121613--><><!--begin:1634060138402--><div class=\'cv\'><span class=\'notranslate\'><b>Steve King<timestamp_1634060138_cv>:&nbsp;</b></span>10-4 ty</div><!--end:1634060138402--><><!--begin:1634060144479--><div class=\'cv\'><span class=\'notranslate\'><b>Steve King<timestamp_1634060144_cv>:&nbsp;</b></span>have a good day</div><!--end:1634060144479--><><!--begin:1634060151368--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634060152_co>:&nbsp;</b></span>You as well!</div><!--end:1634060151368--><><!--begin:1634060212342--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634060213_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1634060212342--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I see that the class my employee took says \"fulfilled,\" But I cannot access his progress or view his certificate.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Steve King!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSteve King: good\r\nTiffany: What is the employees name.  Is the course online?\r\nSteve King: Clay Seber, yes\r\nTiffany: One moment please\r\nTiffany: He has completed the training on 10/04/2021.  We will send the certificate out via US Mail to the company address and information on file. We do not have the certificates in the online system to download.  \r\nSteve King: 10-4 ty\r\nSteve King: have a good day\r\nTiffany: You as well!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('258701109XZ', 1634062586, 1634063146, 2, 23, 11, 7, 0, 0, 0, 0, 2010, 0, 0, 0, 0, 'Matt', 'almquist.matthew@cleanharbors.com', '155.203.3.35', 'efbe052614c5c8faba5bf65169780b2f', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Clean Harbors-cus-', 'How do I gift an OSHA 10 registration to another individual? ', '<div class=\'ca\'><div class=\'info_box\'><i>How do I gift an OSHA 10 registration to another individual? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1634062588587--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634062589_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Matt</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1634062588587--><><!--begin:1634062609925--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1634062614_cv>:&nbsp;</b></span>Great, thank you</div><!--end:1634062609925--><><!--begin:1634062690943--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634062692_co>:&nbsp;</b></span>I see you just order the course.  To assign it to another employee/student, please reply the to confirmation email you received and state: Students first and last name and email address.  The order will go onto whatever shipping address you used on the order.  </div><!--end:1634062690943--><><!--begin:1634062968202--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1634062972_cv>:&nbsp;</b></span>Will do. thank you</div><!--end:1634062968202--><><!--begin:1634062992606--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634062993_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1634062992606--><><!--begin:1634063143358--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634063144_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1634063143358--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'How do I gift an OSHA 10 registration to another individual? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Matt!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMatt: Great, thank you\r\nTiffany: I see you just order the course.  To assign it to another employee/student, please reply the to confirmation email you received and state: Students first and last name and email address.  The order will go onto whatever shipping address you used on the order.  \r\nMatt: Will do. thank you\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('258704223HK', 1634065699, 1634065940, 2, 23, 10, 7, 0, 0, 0, 0, 1916, 0, 0, 0, 0, 'clark scott', 'cscott@gammatech.us', '216.68.154.228', '5520776c788a0c3fe769d26fc405f228', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Gamma-Tech-cus-', 'I just registered a new employee for a course but paid with my credit card.  The name on the training is listed as me, not the employee. How can I edit the name?\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>I just registered a new employee for a course but paid with my credit card.  The name on the training is listed as me, not the employee. How can I edit the name?\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1634065702262--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634065703_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>clark scott</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1634065702262--><><!--begin:1634065716012--><div class=\'cv\'><span class=\'notranslate\'><b>clark scott<timestamp_1634065716_cv>:&nbsp;</b></span>Well.</div><!--end:1634065716012--><><!--begin:1634065775560--><div class=\'cv\'><span class=\'notranslate\'><b>clark scott<timestamp_1634065775_cv>:&nbsp;</b></span>Hello?</div><!--end:1634065775560--><><!--begin:1634065775677--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634065776_co>:&nbsp;</b></span>I will have to edit it on this end.  What is the students name?</div><!--end:1634065775677--><><!--begin:1634065785620--><div class=\'cv\'><span class=\'notranslate\'><b>clark scott<timestamp_1634065785_cv>:&nbsp;</b></span>William Lynch</div><!--end:1634065785620--><><!--begin:1634065798513--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634065799_co>:&nbsp;</b></span>IT has been corrected</div><!--end:1634065798513--><><!--begin:1634065814261--><div class=\'cv\'><span class=\'notranslate\'><b>clark scott<timestamp_1634065814_cv>:&nbsp;</b></span>Thank you.  Have a nice day.</div><!--end:1634065814261--><><!--begin:1634065832744--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634065833_co>:&nbsp;</b></span>You as well!</div><!--end:1634065832744--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I just registered a new employee for a course but paid with my credit card.  The name on the training is listed as me, not the employee. How can I edit the name?\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, clark scott!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nclark scott: Well.\r\nclark scott: Hello?\r\nTiffany: I will have to edit it on this end.  What is the students name?\r\nclark scott: William Lynch\r\nTiffany: IT has been corrected\r\nclark scott: Thank you.  Have a nice day.\r\nTiffany: You as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('258778589TW', 1634140062, 1634140541, 2, 23, 8, 5, 0, 0, 0, 0, 4438, 0, 0, 0, 0, 'Kaitie', 'wilmskc@gmail.com', '104.129.206.190', '6563b8c6afc848ed5b0f912676114f1d', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Tetra Tech-cus-', 'I just registered for a course, but I need an invoice and I didn\'t get any type of receipt. Could you send me some for of receipt? ', '<div class=\'ca\'><div class=\'info_box\'><i>I just registered for a course, but I need an invoice and I didn\'t get any type of receipt. Could you send me some for of receipt? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1634140064266--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634140065_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kaitie</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1634140064266--><><!--begin:1634140076630--><div class=\'cv\'><span class=\'notranslate\'><b>Kaitie<timestamp_1634140076_cv>:&nbsp;</b></span>I&#39;m good, how are you?</div><!--end:1634140076630--><><!--begin:1634140095240--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634140096_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1634140095240--><><!--begin:1634140177826--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634140179_co>:&nbsp;</b></span>You should have received a confirmation email, confirming the order which usually works as a receipt.  As well as an email to log in and start the training.  </div><!--end:1634140177826--><><!--begin:1634140190836--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634140191_co>:&nbsp;</b></span>Did you receive either of the emails?</div><!--end:1634140190836--><><!--begin:1634140206389--><div class=\'cv\'><span class=\'notranslate\'><b>Kaitie<timestamp_1634140212_cv>:&nbsp;</b></span>I did not get a confirmation email, but I got the email about the log in for training </div><!--end:1634140206389--><><!--begin:1634140242198--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634140243_co>:&nbsp;</b></span>I will send you an email with a receipt now</div><!--end:1634140242198--><><!--begin:1634140264596--><div class=\'cv\'><span class=\'notranslate\'><b>Kaitie<timestamp_1634140264_cv>:&nbsp;</b></span>Thank you!</div><!--end:1634140264596--><><!--begin:1634140282796--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634140283_co>:&nbsp;</b></span>YOu r most welcome! I just sent it.</div><!--end:1634140282796--><><!--begin:1634140293323--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634140294_co>:&nbsp;</b></span>You are most welcome :)</div><!--end:1634140293323--><><!--begin:1634140307773--><div class=\'cv\'><span class=\'notranslate\'><b>Kaitie<timestamp_1634140307_cv>:&nbsp;</b></span>I appreciate it. I have one more question if that&#39;s ok!</div><!--end:1634140307773--><><!--begin:1634140343869--><div class=\'cv\'><span class=\'notranslate\'><b>Kaitie<timestamp_1634140343_cv>:&nbsp;</b></span>I sent an email to customer support about this. I signed up for an online course and I wanted to know if I had a timeline to take the class?</div><!--end:1634140343869--><><!--begin:1634140348645--><div class=\'cv\'><span class=\'notranslate\'><b>Kaitie<timestamp_1634140348_cv>:&nbsp;</b></span>Or is it a work at my own pace?</div><!--end:1634140348645--><><!--begin:1634140388150--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634140389_co>:&nbsp;</b></span>At your own pace but the course does need to be completed within 90 days.</div><!--end:1634140388150--><><!--begin:1634140405262--><div class=\'cv\'><span class=\'notranslate\'><b>Kaitie<timestamp_1634140405_cv>:&nbsp;</b></span>Okay, thank you so much!</div><!--end:1634140405262--><><!--begin:1634140427961--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634140429_co>:&nbsp;</b></span>My pleasure! Is there anything else I can assist you with?</div><!--end:1634140427961--><><!--begin:1634140445422--><div class=\'cv\'><span class=\'notranslate\'><b>Kaitie<timestamp_1634140445_cv>:&nbsp;</b></span>That&#39;s it, I really appreciate your help!</div><!--end:1634140445422--><><!--begin:1634140460876--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634140462_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1634140460876--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I just registered for a course, but I need an invoice and I didn\'t get any type of receipt. Could you send me some for of receipt? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Kaitie!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKaitie: I&#39;m good, how are you?\r\nTiffany: I am good thank you!\r\nTiffany: You should have received a confirmation email, confirming the order which usually works as a receipt.  As well as an email to log in and start the training.  \r\nTiffany: Did you receive either of the emails?\r\nKaitie: I did not get a confirmation email, but I got the email about the log in for training \r\nTiffany: I will send you an email with a receipt now\r\nKaitie: Thank you!\r\nTiffany: YOu r most welcome! I just sent it.\r\nTiffany: You are most welcome :)\r\nKaitie: I appreciate it. I have one more question if that&#39;s ok!\r\nKaitie: I sent an email to customer support about this. I signed up for an online course and I wanted to know if I had a timeline to take the class?\r\nKaitie: Or is it a work at my own pace?\r\nTiffany: At your own pace but the course does need to be completed within 90 days.\r\nKaitie: Okay, thank you so much!\r\nTiffany: My pleasure! Is there anything else I can assist you with?\r\nKaitie: That&#39;s it, I really appreciate your help!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('2587811295R', 1634142606, 1634142861, 2, 23, 12, 6, 0, 0, 0, 0, 2804, 0, 0, 0, 0, 'Madison Jones', 'mjones@all4inc.com', '104.180.214.129', '379e26a6ffb423ee6478b87ad81efaa3', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-ALL4 LLC-cus-', 'I am trying to track down my certificate / ID from the 40 HR HAZWOPER I completed in June 2016. I worked for Oasis Consulting Services at the time', '<div class=\'ca\'><div class=\'info_box\'><i>I am trying to track down my certificate / ID from the 40 HR HAZWOPER I completed in June 2016. I worked for Oasis Consulting Services at the time</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1634142609835--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634142610_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Madison Jones</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1634142609835--><><!--begin:1634142624968--><div class=\'cv\'><span class=\'notranslate\'><b>Madison Jones<timestamp_1634142625_cv>:&nbsp;</b></span>Doing alright, how are you?</div><!--end:1634142624968--><><!--begin:1634142638005--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634142639_co>:&nbsp;</b></span>Our system is down at the moment so I can not verify that information at this time.</div><!--end:1634142638005--><><!--begin:1634142676984--><div class=\'cv\'><span class=\'notranslate\'><b>Madison Jones<timestamp_1634142677_cv>:&nbsp;</b></span>Okay, could you search for it once your system is up and then email what you find to me?</div><!--end:1634142676984--><><!--begin:1634142679165--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634142680_co>:&nbsp;</b></span>If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. </div><!--end:1634142679165--><><!--begin:1634142722479--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634142723_co>:&nbsp;</b></span>I can check once our system is back up but I am not sure when that will be as it has been down as of yesterday due to an internet issue.  </div><!--end:1634142722479--><><!--begin:1634142777689--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634142778_co>:&nbsp;</b></span>Is there anything else I can assist you with at this time?</div><!--end:1634142777689--><><!--begin:1634142857921--><div class=\'cv\'><span class=\'notranslate\'><b>Madison Jones<timestamp_1634142858_cv>:&nbsp;</b></span>okay, no that&#39;s it. I will look into the form. thank you for your help</div><!--end:1634142857921--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am trying to track down my certificate / ID from the 40 HR HAZWOPER I completed in June 2016. I worked for Oasis Consulting Services at the time\r\nTiffany has joined the chat.\r\nTiffany: Hi, Madison Jones!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMadison Jones: Doing alright, how are you?\r\nTiffany: Our system is down at the moment so I can not verify that information at this time.\r\nMadison Jones: Okay, could you search for it once your system is up and then email what you find to me?\r\nTiffany: If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. \r\nTiffany: I can check once our system is back up but I am not sure when that will be as it has been down as of yesterday due to an internet issue.  \r\nTiffany: Is there anything else I can assist you with at this time?\r\nMadison Jones: okay, no that&#39;s it. I will look into the form. thank you for your help\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('258783621GH', 1634145097, 1634145763, 2, 23, 10, 7, 0, 0, 4, 0, 2990, 0, 0, 0, 0, 'Doug Hulmes', 'doug.hulmes@aptim.com', '72.201.60.220', '8b5171b4962c7e0b305ba5aae9c5193f', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Aptim-cus-', '8 hour OSHA Refresher registration', '<div class=\'ca\'><div class=\'info_box\'><i>8 hour OSHA Refresher registration</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1634145099893--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634145101_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Doug Hulmes</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1634145099893--><><!--begin:1634145130151--><div class=\'cv\'><span class=\'notranslate\'><b>Doug Hulmes<timestamp_1634145130_cv>:&nbsp;</b></span>Good, I would like to register for 8 hour refresher. My company is Aptim</div><!--end:1634145130151--><><!--begin:1634145158181--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634145159_co>:&nbsp;</b></span>You can follow this link to register online <a href=\'https://csregs.com/collections/online-training/products/8-hour-osha-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/online-training/products/8-hour-osha-hazwoper-annual-refresher</a></div><!--end:1634145158181--><><!--begin:1634145258020--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634145259_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1634145258020--><><!--begin:1634145286332--><div class=\'cv\'><span class=\'notranslate\'><b>Doug Hulmes<timestamp_1634145286_cv>:&nbsp;</b></span>I believe my company has a discount, can you check on that?</div><!--end:1634145286332--><><!--begin:1634145303349--><div class=\'cv\'><span class=\'notranslate\'><b>Doug Hulmes<timestamp_1634145303_cv>:&nbsp;</b></span>Last year the fee was $56.</div><!--end:1634145303349--><><!--begin:1634145326990--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634145328_co>:&nbsp;</b></span>The codes to use is 2013004589 </div><!--end:1634145326990--><><!--begin:1634145600444--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634145601_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1634145600444--><><!--begin:1634145635690--><div class=\'cv\'><span class=\'notranslate\'><b>Doug Hulmes<timestamp_1634145635_cv>:&nbsp;</b></span>I think I&#39;m set</div><!--end:1634145635690--><><!--begin:1634145663308--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634145664_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1634145663308--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', '8 hour OSHA Refresher registration\r\nTiffany has joined the chat.\r\nTiffany: Hi, Doug Hulmes!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDoug Hulmes: Good, I would like to register for 8 hour refresher. My company is Aptim\r\nTiffany: You can follow this link to register online https://csregs.com/collections/online-training/products/8-hour-osha-hazwoper-annual-refresher\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nDoug Hulmes: I believe my company has a discount, can you check on that?\r\nDoug Hulmes: Last year the fee was $56.\r\nTiffany: The codes to use is 2013004589 \r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nDoug Hulmes: I think I&#39;m set\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('25878368492', 1634145161, 1634145981, 2, 23, 12, 8, 0, 0, 0, 0, 1968, 0, 0, 0, 0, 'Michael Horan', 'mhoran@chacompanies.com', '64.132.221.203', '35796de11f35c0b00336dda2b7f6ba2c', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-CHA Consulting-cus-', 'Hello, \r\n\r\nI tried to call a couple times today, but the line is not connecting. My question is: will the 8-hr hands-on training for the OSHA HAZWOPER 40 hr -Hybrid class be held this Friday 10/15 in Somerset, NJ as planned? If it is not scheduled please let me know as well.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, \r\n\r\nI tried to call a couple times today, but the line is not connecting. My question is: will the 8-hr hands-on training for the OSHA HAZWOPER 40 hr -Hybrid class be held this Friday 10/15 in Somerset, NJ as planned? If it is not scheduled please let me know as well.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1634145162801--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634145163_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Michael Horan</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1634145162801--><><!--begin:1634145190888--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634145192_co>:&nbsp;</b></span>I apologize as our phones are currently down.  Yes that class is confirmed.</div><!--end:1634145190888--><><!--begin:1634145229728--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634145230_co>:&nbsp;</b></span>Do you want to be scheduled into this class?</div><!--end:1634145229728--><><!--begin:1634145612972--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634145614_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1634145612972--><><!--begin:1634145949324--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634145950_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1634145949324--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, \r\n\r\nI tried to call a couple times today, but the line is not connecting. My question is: will the 8-hr hands-on training for the OSHA HAZWOPER 40 hr -Hybrid class be held this Friday 10/15 in Somerset, NJ as planned? If it is not scheduled please let me know as well.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Michael Horan!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I apologize as our phones are currently down.  Yes that class is confirmed.\r\nTiffany: Do you want to be scheduled into this class?\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('258785507Z2', 1634146981, 1634147659, 2, 23, 9, 5, 0, 0, 0, 0, 4225, 0, 0, 0, 0, 'Sharon Gomez', 'sgome1@citgo.com', '152.193.7.22', '100e59c3ac54468af32474a29d6dbf46', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Citgo-cus-', 'I was told on that my certificate was mailed out on September 27th, I still have not received it. ', '<div class=\'ca\'><div class=\'info_box\'><i>I was told on that my certificate was mailed out on September 27th, I still have not received it. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1634146983634--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634146984_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sharon Gomez</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1634146983634--><><!--begin:1634146995830--><div class=\'cv\'><span class=\'notranslate\'><b>Sharon Gomez<timestamp_1634146997_cv>:&nbsp;</b></span>ok </div><!--end:1634146995830--><><!--begin:1634147000789--><div class=\'cv\'><span class=\'notranslate\'><b>Sharon Gomez<timestamp_1634147001_cv>:&nbsp;</b></span>can you please assist</div><!--end:1634147000789--><><!--begin:1634147009698--><div class=\'cv\'><span class=\'notranslate\'><b>Sharon Gomez<timestamp_1634147009_cv>:&nbsp;</b></span>I tried calling and phones are not working</div><!--end:1634147009698--><><!--begin:1634147054993--><div class=\'cv\'><span class=\'notranslate\'><b>Sharon Gomez<timestamp_1634147055_cv>:&nbsp;</b></span>are you there<br>&#39;</div><!--end:1634147054993--><><!--begin:1634147059435--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634147060_co>:&nbsp;</b></span>Certificates are sent via US Mail so sometimes it does take 10 business days or so.  Currently our Internet is out as well as our phones, so I cannot check the system to verify where the certificate was sent.  </div><!--end:1634147059435--><><!--begin:1634147084202--><div class=\'cv\'><span class=\'notranslate\'><b>Sharon Gomez<timestamp_1634147084_cv>:&nbsp;</b></span>this is for employment </div><!--end:1634147084202--><><!--begin:1634147153880--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634147155_co>:&nbsp;</b></span>Currently our Internet is out so our system is down, so I cannot check the system to verify where/ to whom or when  the certificate was sent.</div><!--end:1634147153880--><><!--begin:1634147187650--><div class=\'cv\'><span class=\'notranslate\'><b>Sharon Gomez<timestamp_1634147187_cv>:&nbsp;</b></span>ok so what do I do now? or can you reach me once your systems are up </div><!--end:1634147187650--><><!--begin:1634147239069--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634147240_co>:&nbsp;</b></span>The systems have been down since yesterday.  But I can look into it once they are back up and email you back when I have more info.  </div><!--end:1634147239069--><><!--begin:1634147360448--><div class=\'cv\'><span class=\'notranslate\'><b>Sharon Gomez<timestamp_1634147360_cv>:&nbsp;</b></span>please do this is preventing me from doing certain job duties</div><!--end:1634147360448--><><!--begin:1634147390248--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634147391_co>:&nbsp;</b></span>I will email you at <a href=\'mailto:sgome1@citgo.com\' target=\'_blank\' rel=\'noopener noreferrer\'>sgome1@citgo.com</a> once I have more information. </div><!--end:1634147390248--><><!--begin:1634147406953--><div class=\'cv\'><span class=\'notranslate\'><b>Sharon Gomez<timestamp_1634147407_cv>:&nbsp;</b></span>thank you </div><!--end:1634147406953--><><!--begin:1634147428772--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634147429_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1634147428772--><><!--begin:1634147446666--><div class=\'cv\'><span class=\'notranslate\'><b>Sharon Gomez<timestamp_1634147446_cv>:&nbsp;</b></span>no</div><!--end:1634147446666--><><!--begin:1634147484724--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634147485_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1634147484724--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I was told on that my certificate was mailed out on September 27th, I still have not received it. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Sharon Gomez!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSharon Gomez: ok \r\nSharon Gomez: can you please assist\r\nSharon Gomez: I tried calling and phones are not working\r\nSharon Gomez: are you there&#39;\r\nTiffany: Certificates are sent via US Mail so sometimes it does take 10 business days or so.  Currently our Internet is out as well as our phones, so I cannot check the system to verify where the certificate was sent.  \r\nSharon Gomez: this is for employment \r\nTiffany: Currently our Internet is out so our system is down, so I cannot check the system to verify where/ to whom or when  the certificate was sent.\r\nSharon Gomez: ok so what do I do now? or can you reach me once your systems are up \r\nTiffany: The systems have been down since yesterday.  But I can look into it once they are back up and email you back when I have more info.  \r\nSharon Gomez: please do this is preventing me from doing certain job duties\r\nTiffany: I will email you at mailto:sgome1@citgo.com once I have more information. \r\nSharon Gomez: thank you \r\nTiffany: Is there anything else I can assist you with today?\r\nSharon Gomez: no\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('2587857134E', 1634147187, 1634148070, 2, 23, 8, 5, 0, 0, 5, 0, 3195, 0, 0, 0, 0, 'Madison Smith', 'madison.smith@arcadis.com', '104.177.93.184', '7e80f46d29449c73c713158550d3f7ab', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Arcadis U.S., Inc.-cus-', 'I am registered for the 8hr in-person HAZWOPER Training this Friday, October 15th, in Atlanta, GA. I have not received confirmation for the training. Please let me know if this training course is confirmed. ', '<div class=\'ca\'><div class=\'info_box\'><i>I am registered for the 8hr in-person HAZWOPER Training this Friday, October 15th, in Atlanta, GA. I have not received confirmation for the training. Please let me know if this training course is confirmed. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1634147189163--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634147190_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Madison Smith</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1634147189163--><><!--begin:1634147205605--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634147206_co>:&nbsp;</b></span>One moment please so I can confirm you are registered</div><!--end:1634147205605--><><!--begin:1634147223677--><div class=\'cv\'><span class=\'notranslate\'><b>Madison Smith<timestamp_1634147223_cv>:&nbsp;</b></span>I completed the 40hr online portion already, and I have the certificate for the 8hr in-person component. </div><!--end:1634147223677--><><!--begin:1634147406057--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634147407_co>:&nbsp;</b></span>I do not show you were registered in that class.  Did you call or email our office to registered?</div><!--end:1634147406057--><><!--begin:1634147480195--><div class=\'cv\'><span class=\'notranslate\'><b>Madison Smith<timestamp_1634147480_cv>:&nbsp;</b></span>I called</div><!--end:1634147480195--><><!--begin:1634147492340--><div class=\'cv\'><span class=\'notranslate\'><b>Madison Smith<timestamp_1634147492_cv>:&nbsp;</b></span>Is it too late to register?</div><!--end:1634147492340--><><!--begin:1634147511415--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634147512_co>:&nbsp;</b></span>One moment please while I verify class seating</div><!--end:1634147511415--><><!--begin:1634147651110--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634147652_co>:&nbsp;</b></span>There is room.  I will get you registered now and send you out the class confirmation and details.  </div><!--end:1634147651110--><><!--begin:1634147670274--><div class=\'cv\'><span class=\'notranslate\'><b>Madison Smith<timestamp_1634147670_cv>:&nbsp;</b></span>Ok great, thank you!</div><!--end:1634147670274--><><!--begin:1634147746196--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634147747_co>:&nbsp;</b></span>My pleasure! Is there anything else I can assist you with today?</div><!--end:1634147746196--><><!--begin:1634147872429--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634147873_co>:&nbsp;</b></span>The email has been sent </div><!--end:1634147872429--><><!--begin:1634148040235--><div class=\'cv\'><span class=\'notranslate\'><b>Madison Smith<timestamp_1634148040_cv>:&nbsp;</b></span>Looks good, thank you</div><!--end:1634148040235--><><!--begin:1634148058662--><div class=\'cv\'><span class=\'notranslate\'><b>Madison Smith<timestamp_1634148070_cv>:&nbsp;</b></span>That&#39;s all! Have a good day!</div><!--end:1634148058662--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am registered for the 8hr in-person HAZWOPER Training this Friday, October 15th, in Atlanta, GA. I have not received confirmation for the training. Please let me know if this training course is confirmed. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Madison Smith!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: One moment please so I can confirm you are registered\r\nMadison Smith: I completed the 40hr online portion already, and I have the certificate for the 8hr in-person component. \r\nTiffany: I do not show you were registered in that class.  Did you call or email our office to registered?\r\nMadison Smith: I called\r\nMadison Smith: Is it too late to register?\r\nTiffany: One moment please while I verify class seating\r\nTiffany: There is room.  I will get you registered now and send you out the class confirmation and details.  \r\nMadison Smith: Ok great, thank you!\r\nTiffany: My pleasure! Is there anything else I can assist you with today?\r\nTiffany: The email has been sent \r\nMadison Smith: Looks good, thank you\r\nMadison Smith: That&#39;s all! Have a good day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('258790307GE', 1634151781, 1634152704, 2, 23, 8, 4, 0, 0, 5, 0, 4198, 204, 0, 0, 0, 'crizmon', 'crizmon@hlworegon.com', '216.228.184.217', 'a270c0cd43f83370eb021806d9cadd20', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Hudspeth Land+Water-cus-', 'Hi. I have a question regarding the confirmation sent to Emily Wells- Class ID: 101521-POR-8 HAZ, Start Date:10/15/2021. She was signed up for the 40 hour Hazwoper online and the 8 hour in person class which says \"annual refresher\". When it was printed out the course name was flagged in the office and I was asked to reconfirm that it was the correct class that was needed for her initial certificate.', '<div class=\'ca\'><div class=\'info_box\'><i>Hi. I have a question regarding the confirmation sent to Emily Wells- Class ID: 101521-POR-8 HAZ, Start Date:10/15/2021. She was signed up for the 40 hour Hazwoper online and the 8 hour in person class which says \"annual refresher\". When it was printed out the course name was flagged in the office and I was asked to reconfirm that it was the correct class that was needed for her initial certificate.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1634151783884--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634151785_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>crizmon</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1634151783884--><><!--begin:1634151805359--><div class=\'cv\'><span class=\'notranslate\'><b>crizmon<timestamp_1634151804_cv>:&nbsp;</b></span>Good, thanks. You?</div><!--end:1634151805359--><><!--begin:1634151817199--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634151818_co>:&nbsp;</b></span>Good thank you! One moment please while I look her up</div><!--end:1634151817199--><><!--begin:1634152052324--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634152053_co>:&nbsp;</b></span>She should have called our office or emailed in to registered for the Dressout portion of the online training course.  The 8-Hour refresher is the wrong course code but it is the held at the same time as our dressout students. </div><!--end:1634152052324--><><!--begin:1634152141078--><div class=\'cv\'><span class=\'notranslate\'><b>crizmon<timestamp_1634152140_cv>:&nbsp;</b></span>Was she sent and email? </div><!--end:1634152141078--><><!--begin:1634152154099--><div class=\'cv\'><span class=\'notranslate\'><b>crizmon<timestamp_1634152153_cv>:&nbsp;</b></span>an email, sorry</div><!--end:1634152154099--><><!--begin:1634152250861--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634152252_co>:&nbsp;</b></span>I do not know. An email on how to register or the confirmation for the class?</div><!--end:1634152250861--><><!--begin:1634152279501--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634152280_co>:&nbsp;</b></span>The registration information is in the online course content I believe.</div><!--end:1634152279501--><><!--begin:1634152376511--><div class=\'cv\'><span class=\'notranslate\'><b>crizmon<timestamp_1634152375_cv>:&nbsp;</b></span>Can you change the course code to the correct code so she can still take the same class and get the correct credit for it?</div><!--end:1634152376511--><><!--begin:1634152399566--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634152402_co>:&nbsp;</b></span>Yes.  I have made the change on our end and resent the class confirmation email</div><!--end:1634152399566--><><!--begin:1634152555809--><div class=\'cv\'><span class=\'notranslate\'><b>crizmon<timestamp_1634152554_cv>:&nbsp;</b></span>I signed her up online for the class and forwarded her the information so I haven&#39;t seen anything since the printout I was given yesterday. I spoke to someone and did a couple chats asking questions so I thought I got the right class, but I was wrong. Thank you for making the changes. Does she still need to call into your office to register? Your phone lines have been down for a while.</div><!--end:1634152555809--><><!--begin:1634152626331--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634152627_co>:&nbsp;</b></span>No she is all set.  Yes our phones/internet went out yesterday and have not been restored yet.  I apologize for the inconvenience.  </div><!--end:1634152626331--><><!--begin:1634152682802--><div class=\'cv\'><span class=\'notranslate\'><b>crizmon<timestamp_1634152681_cv>:&nbsp;</b></span>Thank you! I appreciate your assistance!! Have a great day!</div><!--end:1634152682802--><><!--begin:1634152693519--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634152694_co>:&nbsp;</b></span>My pleasure! You as well!</div><!--end:1634152693519--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hi. I have a question regarding the confirmation sent to Emily Wells- Class ID: 101521-POR-8 HAZ, Start Date:10/15/2021. She was signed up for the 40 hour Hazwoper online and the 8 hour in person class which says \"annual refresher\". When it was printed out the course name was flagged in the office and I was asked to reconfirm that it was the correct class that was needed for her initial certificate.\r\nTiffany has joined the chat.\r\nTiffany: Hi, crizmon!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\ncrizmon: Good, thanks. You?\r\nTiffany: Good thank you! One moment please while I look her up\r\nTiffany: She should have called our office or emailed in to registered for the Dressout portion of the online training course.  The 8-Hour refresher is the wrong course code but it is the held at the same time as our dressout students. \r\ncrizmon: Was she sent and email? \r\ncrizmon: an email, sorry\r\nTiffany: I do not know. An email on how to register or the confirmation for the class?\r\nTiffany: The registration information is in the online course content I believe.\r\ncrizmon: Can you change the course code to the correct code so she can still take the same class and get the correct credit for it?\r\nTiffany: Yes.  I have made the change on our end and resent the class confirmation email\r\ncrizmon: I signed her up online for the class and forwarded her the information so I haven&#39;t seen anything since the printout I was given yesterday. I spoke to someone and did a couple chats asking questions so I thought I got the right class, but I was wrong. Thank you for making the changes. Does she still need to call into your office to register? Your phone lines have been down for a while.\r\nTiffany: No she is all set.  Yes our phones/internet went out yesterday and have not been restored yet.  I apologize for the inconvenience.  \r\ncrizmon: Thank you! I appreciate your assistance!! Have a great day!\r\nTiffany: My pleasure! You as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('258793990M4', 1634155466, 1634156029, 2, 23, 10, 6, 0, 0, 5, 0, 4192, 0, 0, 0, 0, 'Sarah Smaltz', 'sarah.smaltz@arcadis.com', '174.245.16.124', 'abd30529a68d7cf61e0ae4d4845a6c7b', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Arcadis-cus-', 'I have staff signed up for a 8 hour class to fulfill their 40 hour hybrid class requirement. They are signed up for a class in Lansing, MI on 10/15.  Compliance Solutions was supposed to call by Wednesday morning to let us know if the class is still on or has been cancelled (previous class in Detroit MI on 10/1 was cancelled).  We have not heard and I have not been able to get through to your number.  Can you please confirm if this class is still on? ', '<div class=\'ca\'><div class=\'info_box\'><i>I have staff signed up for a 8 hour class to fulfill their 40 hour hybrid class requirement. They are signed up for a class in Lansing, MI on 10/15.  Compliance Solutions was supposed to call by Wednesday morning to let us know if the class is still on or has been cancelled (previous class in Detroit MI on 10/1 was cancelled).  We have not heard and I have not been able to get through to your number.  Can you please confirm if this class is still on? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1634155467002--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634155468_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sarah Smaltz</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1634155467002--><><!--begin:1634155480956--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Smaltz<timestamp_1634155481_cv>:&nbsp;</b></span>Doing well - you?</div><!--end:1634155480956--><><!--begin:1634155540651--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634155541_co>:&nbsp;</b></span>I am good thank you.  I apologize as our phones and internet has been out since yesterday.  </div><!--end:1634155540651--><><!--begin:1634155563591--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Smaltz<timestamp_1634155563_cv>:&nbsp;</b></span>I figured that was the case! That sounds like a lot of fun :)</div><!--end:1634155563591--><><!--begin:1634155570597--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634155571_co>:&nbsp;</b></span>Do you have students names I can confirm if they are registered as that class is confirmed and we did send the class confirmation emails out yesterday.  </div><!--end:1634155570597--><><!--begin:1634155580081--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Smaltz<timestamp_1634155580_cv>:&nbsp;</b></span>Scott Beckner</div><!--end:1634155580081--><><!--begin:1634155626030--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634155627_co>:&nbsp;</b></span>Looks like he was not rescheduled.  I will get him switched into Lansing for Friday now and send the confirmation email out.</div><!--end:1634155626030--><><!--begin:1634155663435--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Smaltz<timestamp_1634155663_cv>:&nbsp;</b></span>thank you!</div><!--end:1634155663435--><><!--begin:1634155685384--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634155686_co>:&nbsp;</b></span>I cc:ed you as well.  :)</div><!--end:1634155685384--><><!--begin:1634155697330--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634155698_co>:&nbsp;</b></span>Good thing I work remotely :)</div><!--end:1634155697330--><><!--begin:1634155756938--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634155758_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1634155756938--><><!--begin:1634155779918--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Smaltz<timestamp_1634155780_cv>:&nbsp;</b></span>Yes, Thank you! </div><!--end:1634155779918--><><!--begin:1634155789878--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Smaltz<timestamp_1634155790_cv>:&nbsp;</b></span>No I&#39;m all set.  Thank you for your assistance.  </div><!--end:1634155789878--><><!--begin:1634155804587--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634155817_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1634155804587--><><!--begin:1634155840479--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Smaltz<timestamp_1634155840_cv>:&nbsp;</b></span>you too</div><!--end:1634155840479--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I have staff signed up for a 8 hour class to fulfill their 40 hour hybrid class requirement. They are signed up for a class in Lansing, MI on 10/15.  Compliance Solutions was supposed to call by Wednesday morning to let us know if the class is still on or has been cancelled (previous class in Detroit MI on 10/1 was cancelled).  We have not heard and I have not been able to get through to your number.  Can you please confirm if this class is still on? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Sarah Smaltz!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSarah Smaltz: Doing well - you?\r\nTiffany: I am good thank you.  I apologize as our phones and internet has been out since yesterday.  \r\nSarah Smaltz: I figured that was the case! That sounds like a lot of fun :)\r\nTiffany: Do you have students names I can confirm if they are registered as that class is confirmed and we did send the class confirmation emails out yesterday.  \r\nSarah Smaltz: Scott Beckner\r\nTiffany: Looks like he was not rescheduled.  I will get him switched into Lansing for Friday now and send the confirmation email out.\r\nSarah Smaltz: thank you!\r\nTiffany: I cc:ed you as well.  :)\r\nTiffany: Good thing I work remotely :)\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nSarah Smaltz: Yes, Thank you! \r\nSarah Smaltz: No I&#39;m all set.  Thank you for your assistance.  \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nSarah Smaltz: you too\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('258855958JR', 1634217432, 1634217993, 2, 23, 8, 3, 0, 0, 0, 0, 3295, 0, 0, 0, 0, 'Haley', 'hbeste@harcros.com', '108.219.188.174', '79c81eba456aa24faa8dff599dd249f9', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Harcros-cus-', 'For the St. Louis 24 hour hazwoper training where is that located? ', '<div class=\'ca\'><div class=\'info_box\'><i>For the St. Louis 24 hour hazwoper training where is that located? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1634217436649--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634217436_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Haley</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1634217436649--><><!--begin:1634217458938--><div class=\'cv\'><span class=\'notranslate\'><b>Haley<timestamp_1634217459_cv>:&nbsp;</b></span>Hi Tiffany. I am well. How are you? For the St. Louis 24 hazwoper class where is the training located? </div><!--end:1634217458938--><><!--begin:1634217535910--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634217535_co>:&nbsp;</b></span>I am good thank you! </div><!--end:1634217535910--><><!--begin:1634217578752--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634217578_co>:&nbsp;</b></span>Currently we are scheduled to hold class at the Days Inn & Suites, 1970 Craig Rd. St. Louis, MO 63146</div><!--end:1634217578752--><><!--begin:1634217605267--><div class=\'cv\'><span class=\'notranslate\'><b>Haley<timestamp_1634217605_cv>:&nbsp;</b></span>Thank you. So when we register for that class it will take place their for the 3 days? </div><!--end:1634217605267--><><!--begin:1634217668817--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634217668_co>:&nbsp;</b></span>Yes unless something changes and we have to find a different location which is rare but does happen.  </div><!--end:1634217668817--><><!--begin:1634217693865--><div class=\'cv\'><span class=\'notranslate\'><b>Haley<timestamp_1634217694_cv>:&nbsp;</b></span>okay, thank you so much and then where does the KC training take place? </div><!--end:1634217693865--><><!--begin:1634217763381--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634217763_co>:&nbsp;</b></span>Holiday Inn Express & Suites Grandview, 12801 S. U.S. 71 Highway Grandview, MO 64030</div><!--end:1634217763381--><><!--begin:1634217775044--><div class=\'cv\'><span class=\'notranslate\'><b>Haley<timestamp_1634217775_cv>:&nbsp;</b></span>excellent thank you so much</div><!--end:1634217775044--><><!--begin:1634217806420--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634217806_co>:&nbsp;</b></span>My pleasure! Is there anything else I can assist you with today?</div><!--end:1634217806420--><><!--begin:1634217831527--><div class=\'cv\'><span class=\'notranslate\'><b>Haley<timestamp_1634217832_cv>:&nbsp;</b></span>not at this moment. Thanks and have a great day! </div><!--end:1634217831527--><><!--begin:1634217850691--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634217850_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1634217850691--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'For the St. Louis 24 hour hazwoper training where is that located? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Haley!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nHaley: Hi Tiffany. I am well. How are you? For the St. Louis 24 hazwoper class where is the training located? \r\nTiffany: I am good thank you! \r\nTiffany: Currently we are scheduled to hold class at the Days Inn & Suites, 1970 Craig Rd. St. Louis, MO 63146\r\nHaley: Thank you. So when we register for that class it will take place their for the 3 days? \r\nTiffany: Yes unless something changes and we have to find a different location which is rare but does happen.  \r\nHaley: okay, thank you so much and then where does the KC training take place? \r\nTiffany: Holiday Inn Express & Suites Grandview, 12801 S. U.S. 71 Highway Grandview, MO 64030\r\nHaley: excellent thank you so much\r\nTiffany: My pleasure! Is there anything else I can assist you with today?\r\nHaley: not at this moment. Thanks and have a great day! \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('258866202RB', 1634227691, 1634227908, 2, 23, 24, 4, 0, 0, 5, 0, 2201, 0, 0, 0, 0, 'Eric Patton', 'epatton@harcros.com', '208.188.194.249', 'f8743217fe49671dbf4c46e512f73c80', 'Select Area of Inquiry:-_-Other-cus-Company-_-Harcros-cus-', 'Does the 24hr online course topics meet the training requirements for 1910.120(q) or just (e)?', '<div class=\'ca\'><div class=\'info_box\'><i>Does the 24hr online course topics meet the training requirements for 1910.120(q) or just (e)?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1634227694594--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634227694_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Eric Patton</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1634227694594--><><!--begin:1634227712141--><div class=\'cv\'><span class=\'notranslate\'><b>Eric Patton<timestamp_1634227712_cv>:&nbsp;</b></span>good - thanks</div><!--end:1634227712141--><><!--begin:1634227758275--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634227758_co>:&nbsp;</b></span>per 29 CFR 1910.120(e) & Title 8CCR 5192(e)(3)(A)</div><!--end:1634227758275--><><!--begin:1634227798499--><div class=\'cv\'><span class=\'notranslate\'><b>Eric Patton<timestamp_1634227799_cv>:&nbsp;</b></span>okay.  so no course offering for 120(q)?</div><!--end:1634227798499--><><!--begin:1634227839348--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634227839_co>:&nbsp;</b></span>Not online</div><!--end:1634227839348--><><!--begin:1634227865588--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634227865_co>:&nbsp;</b></span>Emergency Response Technician Initial Training -as per 29 CFR 1910.120(q)</div><!--end:1634227865588--><><!--begin:1634227865739--><div class=\'cv\'><span class=\'notranslate\'><b>Eric Patton<timestamp_1634227866_cv>:&nbsp;</b></span>got it - thank you</div><!--end:1634227865739--><><!--begin:1634227875476--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634227875_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1634227875476--><><!--begin:1634227904624--><div class=\'cv\'><span class=\'notranslate\'><b>Eric Patton<timestamp_1634227905_cv>:&nbsp;</b></span>that is what I needed to know.  Thanks</div><!--end:1634227904624--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Does the 24hr online course topics meet the training requirements for 1910.120(q) or just (e)?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Eric Patton!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nEric Patton: good - thanks\r\nTiffany: per 29 CFR 1910.120(e) & Title 8CCR 5192(e)(3)(A)\r\nEric Patton: okay.  so no course offering for 120(q)?\r\nTiffany: Not online\r\nTiffany: Emergency Response Technician Initial Training -as per 29 CFR 1910.120(q)\r\nEric Patton: got it - thank you\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nEric Patton: that is what I needed to know.  Thanks\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('258873240YW', 1634234722, 1634235601, 1, 23, 13, 9, 0, 0, 5, 0, 5077, 0, 0, 0, 0, 'Tyson Weiler', 'tyson.weiler@fhr.com', '146.209.159.31', '9f64f4eae8a98d43223e03e125962c93', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Flint Hills Resources-cus-Online Course-_-hazwapor-cus-', 'the course is stuck on 1 page and wont let me advance in the lesson', '<div class=\'ca\'><div class=\'info_box\'><i>the course is stuck on 1 page and wont let me advance in the lesson</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1634234727270--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634234727_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Tyson Weiler</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1634234727270--><><!--begin:1634234743996--><div class=\'cv\'><span class=\'notranslate\'><b>Tyson Weiler<timestamp_1634234744_cv>:&nbsp;</b></span>good and urself</div><!--end:1634234743996--><><!--begin:1634234751901--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634234751_co>:&nbsp;</b></span>Good thank you.</div><!--end:1634234751901--><><!--begin:1634234757621--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634234757_co>:&nbsp;</b></span>One moment while I look you up</div><!--end:1634234757621--><><!--begin:1634234768021--><div class=\'cv\'><span class=\'notranslate\'><b>Tyson Weiler<timestamp_1634234768_cv>:&nbsp;</b></span>yup</div><!--end:1634234768021--><><!--begin:1634234800350--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634234800_co>:&nbsp;</b></span>I see you are on Fire Protection Requirements Part 1</div><!--end:1634234800350--><><!--begin:1634234816084--><div class=\'cv\'><span class=\'notranslate\'><b>Tyson Weiler<timestamp_1634234816_cv>:&nbsp;</b></span>yes</div><!--end:1634234816084--><><!--begin:1634234917684--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634234917_co>:&nbsp;</b></span>Which browser are you using while training?</div><!--end:1634234917684--><><!--begin:1634234996125--><div class=\'cv\'><span class=\'notranslate\'><b>Tyson Weiler<timestamp_1634234996_cv>:&nbsp;</b></span>umm whatever they sent my link to in the email i recieced</div><!--end:1634234996125--><><!--begin:1634235036683--><div class=\'cv\'><span class=\'notranslate\'><b>Tyson Weiler<timestamp_1634235036_cv>:&nbsp;</b></span>outlook is the email </div><!--end:1634235036683--><><!--begin:1634235123517--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634235123_co>:&nbsp;</b></span>Looks like you are using Microsoft Edge which is good.  But I do see your training sessions have timed out a couple times due to inactivity longer then 10 minutes which can cause training errors </div><!--end:1634235123517--><><!--begin:1634235167410--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634235167_co>:&nbsp;</b></span>Please exit the module and log out using the proper links and I will reset the module lesson</div><!--end:1634235167410--><><!--begin:1634235180638--><div class=\'cv\'><span class=\'notranslate\'><b>Tyson Weiler<timestamp_1634235180_cv>:&nbsp;</b></span>sounds good</div><!--end:1634235180638--><><!--begin:1634235210613--><div class=\'cv\'><span class=\'notranslate\'><b>Tyson Weiler<timestamp_1634235210_cv>:&nbsp;</b></span>alright im logged out</div><!--end:1634235210613--><><!--begin:1634235306573--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634235306_co>:&nbsp;</b></span>You can log back in and either start the module over or proceed to the next module but you may need information from the first module to pass the quiz at the end.</div><!--end:1634235306573--><><!--begin:1634235373441--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634235373_co>:&nbsp;</b></span>I also sent you an email with reasons these errors can occur.  </div><!--end:1634235373441--><><!--begin:1634235384319--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634235384_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1634235384319--><><!--begin:1634235434979--><div class=\'cv\'><span class=\'notranslate\'><b>Tyson Weiler<timestamp_1634235435_cv>:&nbsp;</b></span>cant u just say i passed this class so i can stop staring at the screen<span class=\'emoji_chat\'>&#128512;</span></div><!--end:1634235434979--><><!--begin:1634235503154--><div class=\'cv\'><span class=\'notranslate\'><b>Tyson Weiler<timestamp_1634235503_cv>:&nbsp;</b></span>jk ill keep working thanks </div><!--end:1634235503154--><><!--begin:1634235543309--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634235543_co>:&nbsp;</b></span>If only :) but then you may not be safe doing your job and we wouldn&#39;t want that.  We want you going home safe every night or day depending on your shift :)</div><!--end:1634235543309--><><!--begin:1634235558824--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634235558_co>:&nbsp;</b></span>Have a wonderful day! Good luck with training!</div><!--end:1634235558824--><><!--begin:1634235581907--><div class=\'cv\'><span class=\'notranslate\'><b>Tyson Weiler<timestamp_1634235582_cv>:&nbsp;</b></span>lol i no and thanks again have a good day tiffany</div><!--end:1634235581907--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'the course is stuck on 1 page and wont let me advance in the lesson\r\nTiffany has joined the chat.\r\nTiffany: Hi, Tyson Weiler!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTyson Weiler: good and urself\r\nTiffany: Good thank you.\r\nTiffany: One moment while I look you up\r\nTyson Weiler: yup\r\nTiffany: I see you are on Fire Protection Requirements Part 1\r\nTyson Weiler: yes\r\nTiffany: Which browser are you using while training?\r\nTyson Weiler: umm whatever they sent my link to in the email i recieced\r\nTyson Weiler: outlook is the email \r\nTiffany: Looks like you are using Microsoft Edge which is good.  But I do see your training sessions have timed out a couple times due to inactivity longer then 10 minutes which can cause training errors \r\nTiffany: Please exit the module and log out using the proper links and I will reset the module lesson\r\nTyson Weiler: sounds good\r\nTyson Weiler: alright im logged out\r\nTiffany: You can log back in and either start the module over or proceed to the next module but you may need information from the first module to pass the quiz at the end.\r\nTiffany: I also sent you an email with reasons these errors can occur.  \r\nTiffany: Is there anything else I can assist you with today?\r\nTyson Weiler: cant u just say i passed this class so i can stop staring at the screen&#128512;\r\nTyson Weiler: jk ill keep working thanks \r\nTiffany: If only :) but then you may not be safe doing your job and we wouldn&#39;t want that.  We want you going home safe every night or day depending on your shift :)\r\nTiffany: Have a wonderful day! Good luck with training!\r\nTyson Weiler: lol i no and thanks again have a good day tiffany\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('258881887A2', 1634243378, 1634244834, 2, 23, 24, 5, 0, 0, 0, 0, 2012, 0, 0, 0, 0, 'terri', 'terri.wyels@erm.com', '108.245.208.6', '547ea569201f1c28d3ba806b06809f59', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-erm-cus-', 'If i have an employee sign up for the hybrid 40 hour class how soon can he do the 8 hour in person?\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>If i have an employee sign up for the hybrid 40 hour class how soon can he do the 8 hour in person?\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1634243381076--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634243381_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>terri</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1634243381076--><><!--begin:1634243391287--><div class=\'cv\'><span class=\'notranslate\'><b>terri<timestamp_1634243391_cv>:&nbsp;</b></span>Hi</div><!--end:1634243391287--><><!--begin:1634243440338--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634243440_co>:&nbsp;</b></span>Once the person completes the online portion he or she can be registered for the hands-on portion.</div><!--end:1634243440338--><><!--begin:1634243462398--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634243462_co>:&nbsp;</b></span>The hands-on portion is held at the same time as our 8-Hour HAZWOPER Refresher seminar classes</div><!--end:1634243462398--><><!--begin:1634244592837--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634244592_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1634244592837--><><!--begin:1634244834022--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1634244833_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1634244834022--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'If i have an employee sign up for the hybrid 40 hour class how soon can he do the 8 hour in person?\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, terri!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nterri: Hi\r\nTiffany: Once the person completes the online portion he or she can be registered for the hands-on portion.\r\nTiffany: The hands-on portion is held at the same time as our 8-Hour HAZWOPER Refresher seminar classes\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('258883509VM', 1634244991, 1634245111, 2, 19, 16, 15, 0, 0, 0, 1, 852, 0, 0, 0, 0, 'terri', 'terri.wyels@erm.com', '108.245.208.6', '547ea569201f1c28d3ba806b06809f59', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-erm-cus-', 'how soon can an employee take the hands on training if they sign up for a 40 hour hazwoper hybrid class?\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>how soon can an employee take the hands on training if they sign up for a 40 hour hazwoper hybrid class?\r\n</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1634245054234--><div class=\'cv\'><span class=\'notranslate\'><b>terri<timestamp_1634245054_cv>:&nbsp;</b></span>sorry about that.  my computer froze</div><!--end:1634245054234--><><!--begin:1634245102567--><div class=\'cv\'><span class=\'notranslate\'><b>terri<timestamp_1634245103_cv>:&nbsp;</b></span>nevermind i see your response.  thanks</div><!--end:1634245102567--><><!--begin:1634245108462--><div class=\'cv\'><span class=\'notranslate\'><b>terri<timestamp_1634245108_cv>:&nbsp;</b></span>thanks very much</div><!--end:1634245108462--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'how soon can an employee take the hands on training if they sign up for a 40 hour hazwoper hybrid class?\r\n\r\nTracy has joined the chat.\r\nterri: sorry about that.  my computer froze\r\nterri: nevermind i see your response.  thanks\r\nterri: thanks very much\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
