<div class='ca'><div class='info_box'><i>Can't get into my account or reset my password using any of my emails... and... where you sent my certificate to has not received it. Can you send a hardcopy duplicate or electronic version to another address?</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1627502003149--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1627502002_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Kent Carlson</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1627502003149--><><!--begin:1627502034405--><div class='cv'><span class='notranslate'><b>Kent Carlson<timestamp_1627502035_cv>:&nbsp;</b></span>Fine. Thank you.</div><!--end:1627502034405--><><!--begin:1627502076433--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1627502076_co>:&nbsp;</b></span>One moment while I look you up</div><!--end:1627502076433--><><!--begin:1627502150084--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1627502149_co>:&nbsp;</b></span>It was sent via US Mail on 07/19/2021 to: 4300 Cherry Creek South Drive Denver CO 80246-1523 attention Kent Carlson.  </div><!--end:1627502150084--><><!--begin:1627502165222--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1627502165_co>:&nbsp;</b></span>Please try to log in again using the following link: <a href='https://csregsonline.com/' target='_blank' rel='noopener noreferrer'>https://csregsonline.com</a></div><!--end:1627502165222--><><!--begin:1627502186482--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1627502186_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. </div><!--end:1627502186482--><><!--begin:1627502241833--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1627502241_co>:&nbsp;</b></span>If you want a duplicate copy sent</div><!--end:1627502241833--><><!--begin:1627502259645--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1627502259_co>:&nbsp;</b></span>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href='https://csregs.com/pages/certificate-request-for-sponsoring-employer' target='_blank' rel='noopener noreferrer'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href='https://csregs.com/pages/certificate-request-for-employees-and-new-employers' target='_blank' rel='noopener noreferrer'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1627502259645--><><!--begin:1627502299340--><div class='cv'><span class='notranslate'><b>Kent Carlson<timestamp_1627502300_cv>:&nbsp;</b></span>yes. I&#39;ll have them keep looking</div><!--end:1627502299340--><><!--begin:1627502334589--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1627502334_co>:&nbsp;</b></span>Is there anything else I can do for you today?<br></div><!--end:1627502334589--><><!--begin:1627502588203--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1627502587_co>:&nbsp;</b></span>My name is <span class='notranslate'>Tiffany</span>, and you can reach me via email at: <a tag='link' href='mailto:CustomerService@csregs.com' class='notranslate' target='_blank'>CustomerService@csregs.com</a> or by phone at <a href='tel:8007112706' target='_blank' rel='noopener noreferrer'>800-711-2706</a><br><br>Have a great day!</div><!--end:1627502588203--><><div class='cl'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>