INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('305349387BE', 1680710869, 1680711696, 1, 23, 18, 15, 0, 0, 0, 0, 3969, 0, 0, 0, 0, 'Christopher Huebner', 'christopher.huener@aersale.com', '199.30.85.122', 'a6e673df70d8fb4db457811a851e4e74', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-AerSale, Inc.-cus-Online Course-_-DOT HAZMAT-cus-', 'I can\'t proceed but have been online for time required', '<div class=\'ca\'><div class=\'info_box\'><i>I can\'t proceed but have been online for time required</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1680710873545--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680710873_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Christopher Huebner</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1680710873545--><><!--begin:1680710926214--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680710926_co>:&nbsp;</b></span>You do need to be inside the course actively training to log the time needed. </div><!--end:1680710926214--><><!--begin:1680710932353--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Huebner<timestamp_1680710932_cv>:&nbsp;</b></span>Need to proceed with my course but time requirements are preventing it</div><!--end:1680710932353--><><!--begin:1680710953827--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680710957_co>:&nbsp;</b></span>After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  <br><br> <br>Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  </div><!--end:1680710953827--><><!--begin:1680710984874--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680710984_co>:&nbsp;</b></span>The explanation for your next module reads:  At least 1 hour 45  minutes must to be spent in this course before this lesson is available.  The user still requires 2 minutes, 30 seconds more.  <br><br></div><!--end:1680710984874--><><!--begin:1680710997526--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680710997_co>:&nbsp;</b></span>You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it.  <br></div><!--end:1680710997526--><><!--begin:1680711057517--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Huebner<timestamp_1680711057_cv>:&nbsp;</b></span>I read that but don&#39;t know where to spend that time if the other modules are completed, the time requirements are unnecessary</div><!--end:1680711057517--><><!--begin:1680711108783--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680711108_co>:&nbsp;</b></span>We need you to go back and put some time into any of the previoulsy completeed modules.</div><!--end:1680711108783--><><!--begin:1680711442348--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680711442_co>:&nbsp;</b></span>We cannot bypass the time requirement setting. All users learn at different paces and based on feedback from previous users we limit the content to an &#39;average&#39; learner experience.</div><!--end:1680711442348--><><!--begin:1680711476369--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680711476_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1680711476369--><><!--begin:1680711654817--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680711654_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1680711654817--><><!--begin:1680711691476--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Huebner<timestamp_1680711691_cv>:&nbsp;</b></span>No, thank you</div><!--end:1680711691476--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I can\'t proceed but have been online for time required\r\nTiffany has joined the chat.\r\nTiffany: Hi, Christopher Huebner!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: You do need to be inside the course actively training to log the time needed. \r\nChristopher Huebner: Need to proceed with my course but time requirements are preventing it\r\nTiffany: After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  \r\nTiffany: The explanation for your next module reads:  At least 1 hour 45  minutes must to be spent in this course before this lesson is available.  The user still requires 2 minutes, 30 seconds more.  \r\nTiffany: You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it.  \r\nChristopher Huebner: I read that but don&#39;t know where to spend that time if the other modules are completed, the time requirements are unnecessary\r\nTiffany: We need you to go back and put some time into any of the previoulsy completeed modules.\r\nTiffany: We cannot bypass the time requirement setting. All users learn at different paces and based on feedback from previous users we limit the content to an &#39;average&#39; learner experience.\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChristopher Huebner: No, thank you\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('305362000WE', 1680723511, 1680723783, 2, 23, 46, 5, 0, 0, 0, 0, 2866, 0, 0, 0, 0, 'Salman Azhar', 's.azhar@iwscorp.com', '208.98.197.59', 'c3c71139e8a7803ed287fdb12282d748', 'Select Area of Inquiry:-_-Other-cus-Company-_-Intelligent Wellhead Systems-cus-', 'Looking to see if I could get some help pull a receipt for a H2S course purchase? We need it for re-imbursement purposes. Please and thank you!', '<div class=\'ca\'><div class=\'info_box\'><i>Looking to see if I could get some help pull a receipt for a H2S course purchase? We need it for re-imbursement purposes. Please and thank you!</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1680723514217--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680723514_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Salman Azhar</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1680723514217--><><!--begin:1680723532422--><div class=\'cv\'><span class=\'notranslate\'><b>Salman Azhar<timestamp_1680723532_cv>:&nbsp;</b></span>I&#39;m doing well thank you, yourself?</div><!--end:1680723532422--><><!--begin:1680723594364--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680723594_co>:&nbsp;</b></span>I am good thanks</div><!--end:1680723594364--><><!--begin:1680723614757--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680723614_co>:&nbsp;</b></span>I see two orders were placed do you want receipts for both?</div><!--end:1680723614757--><><!--begin:1680723631484--><div class=\'cv\'><span class=\'notranslate\'><b>Salman Azhar<timestamp_1680723631_cv>:&nbsp;</b></span>Yes, please. Thank you!</div><!--end:1680723631484--><><!--begin:1680723677767--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680723677_co>:&nbsp;</b></span>I just sent you an email now.</div><!--end:1680723677767--><><!--begin:1680723695159--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680723695_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1680723695159--><><!--begin:1680723760019--><div class=\'cv\'><span class=\'notranslate\'><b>Salman Azhar<timestamp_1680723760_cv>:&nbsp;</b></span>I&#39;ve got the email. Thank you for your help!</div><!--end:1680723760019--><><!--begin:1680723772470--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680723772_co>:&nbsp;</b></span>You are welcome!</div><!--end:1680723772470--><><!--begin:1680723772925--><div class=\'cv\'><span class=\'notranslate\'><b>Salman Azhar<timestamp_1680723773_cv>:&nbsp;</b></span>That will be all for today. Thanks again!</div><!--end:1680723772925--><><!--begin:1680723783686--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680723783_co>:&nbsp;</b></span>My pleasure! My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1680723783686--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Looking to see if I could get some help pull a receipt for a H2S course purchase? We need it for re-imbursement purposes. Please and thank you!\r\nTiffany has joined the chat.\r\nTiffany: Hi, Salman Azhar!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSalman Azhar: I&#39;m doing well thank you, yourself?\r\nTiffany: I am good thanks\r\nTiffany: I see two orders were placed do you want receipts for both?\r\nSalman Azhar: Yes, please. Thank you!\r\nTiffany: I just sent you an email now.\r\nTiffany: Is there anything else I can assist you with?\r\nSalman Azhar: I&#39;ve got the email. Thank you for your help!\r\nTiffany: You are welcome!\r\nSalman Azhar: That will be all for today. Thanks again!\r\nTiffany: My pleasure! My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('305446587G3', 1680808115, 1680808546, 2, 23, 63, 7, 0, 0, 0, 0, 4151, 0, 0, 0, 0, 'Keith Anderson', 'kaanders@blm.gov', '158.68.66.254', '2b0cbaec96965824e51201aeb00f5070', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Dept of Interior, Bureau of Land Management-cus-', 'I purchased an 8-hr hazwopper refresher class in 2021 but never used that payment for a class.\r\nCan I still use that payment now for a class in 2023?  Ended up taking other classes in house in 2021 and 2022.', '<div class=\'ca\'><div class=\'info_box\'><i>I purchased an 8-hr hazwopper refresher class in 2021 but never used that payment for a class.\r\nCan I still use that payment now for a class in 2023?  Ended up taking other classes in house in 2021 and 2022.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1680808118588--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680808118_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Keith Anderson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1680808118588--><><!--begin:1680808128463--><div class=\'cv\'><span class=\'notranslate\'><b>Keith Anderson<timestamp_1680808128_cv>:&nbsp;</b></span>Fine thanks</div><!--end:1680808128463--><><!--begin:1680808194854--><div class=\'cv\'><span class=\'notranslate\'><b>Keith Anderson<timestamp_1680808194_cv>:&nbsp;</b></span>Can you tell me if my deposit for a class paid for in 2021 and never used can be used now?</div><!--end:1680808194854--><><!--begin:1680808249475--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680808249_co>:&nbsp;</b></span>Typically funds need to be used within one year from the date of purchase</div><!--end:1680808249475--><><!--begin:1680808263208--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680808263_co>:&nbsp;</b></span>Do you have a company name and/or order number I can look up to review?</div><!--end:1680808263208--><><!--begin:1680808318056--><div class=\'cv\'><span class=\'notranslate\'><b>Keith Anderson<timestamp_1680808318_cv>:&nbsp;</b></span><div style=\'padding: 5px; margin-bottom: 5px;\'><span class=\'\'><a tag=\'link\' href=\'https://cs-chatsupport.com/support/view.php?file=8-hr_OSHA_Refresher.pdf\' target=\'_blank\'><img src=\'https://cs-chatsupport.com/support/pics/icons/pdf.gif\' width=\'50\' height=\'50\' border=0 class=\'round\'> 8-hr_OSHA_Refresher.pdf</a></span></div> </div><!--end:1680808318056--><><!--begin:1680808319508--><div class=\'cv\'><span class=\'notranslate\'><b>Keith Anderson<timestamp_1680808319_cv>:&nbsp;</b></span>I can attach the email receipt.  I had our admin pay for it on their credit purchase card as is our policy.</div><!--end:1680808319508--><><!--begin:1680808338878--><div class=\'cv\'><span class=\'notranslate\'><b>Keith Anderson<timestamp_1680808338_cv>:&nbsp;</b></span>Bureau of Land Management</div><!--end:1680808338878--><><!--begin:1680808376617--><div class=\'cv\'><span class=\'notranslate\'><b>Keith Anderson<timestamp_1680808376_cv>:&nbsp;</b></span>From:<br>Compliance Solu</div><!--end:1680808376617--><><!--begin:1680808439123--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680808438_co>:&nbsp;</b></span>I see the course was for an online 8 Hour HAZWOPER.  I am sorry but the course seat has expired after one year from the date of purchase and can no longer be used.  </div><!--end:1680808439123--><><!--begin:1680808440975--><div class=\'cv\'><span class=\'notranslate\'><b>Keith Anderson<timestamp_1680808441_cv>:&nbsp;</b></span>Order number #11015  January 12, 2021</div><!--end:1680808440975--><><!--begin:1680808456733--><div class=\'cv\'><span class=\'notranslate\'><b>Keith Anderson<timestamp_1680808456_cv>:&nbsp;</b></span>So do you refund the money?</div><!--end:1680808456733--><><!--begin:1680808518552--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680808518_co>:&nbsp;</b></span>For online courses, after 24-Hours from when the order was placed refunds are not available.  Please see the following link to view the full policy: <a href=\'https://csregs.com/pages/online-course-training-cancellation-transfer-and-refund-policy\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/online-course-training-cancellation-transfer-and-refund-policy</a></div><!--end:1680808518552--><><!--begin:1680808540399--><div class=\'cv\'><span class=\'notranslate\'><b>Keith Anderson<timestamp_1680808540_cv>:&nbsp;</b></span>ok good to know.  thanks for the help</div><!--end:1680808540399--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I purchased an 8-hr hazwopper refresher class in 2021 but never used that payment for a class.\r\nCan I still use that payment now for a class in 2023?  Ended up taking other classes in house in 2021 and 2022.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Keith Anderson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKeith Anderson: Fine thanks\r\nKeith Anderson: Can you tell me if my deposit for a class paid for in 2021 and never used can be used now?\r\nTiffany: Typically funds need to be used within one year from the date of purchase\r\nTiffany: Do you have a company name and/or order number I can look up to review?\r\nKeith Anderson:  8-hr_OSHA_Refresher.pdf \r\nKeith Anderson: I can attach the email receipt.  I had our admin pay for it on their credit purchase card as is our policy.\r\nKeith Anderson: Bureau of Land Management\r\nKeith Anderson: From:Compliance Solu\r\nTiffany: I see the course was for an online 8 Hour HAZWOPER.  I am sorry but the course seat has expired after one year from the date of purchase and can no longer be used.  \r\nKeith Anderson: Order number #11015  January 12, 2021\r\nKeith Anderson: So do you refund the money?\r\nTiffany: For online courses, after 24-Hours from when the order was placed refunds are not available.  Please see the following link to view the full policy: https://csregs.com/pages/online-course-training-cancellation-transfer-and-refund-policy\r\nKeith Anderson: ok good to know.  thanks for the help\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3055173413N', 1680878830, 1680879098, 2, 23, 23, 5, 0, 0, 0, 0, 2558, 0, 0, 0, 0, 'William Richmond', 'richmond_william@bah.com', '156.80.4.2', 'afedae458619055e5df73c35b1befea5', 'Select Area of Inquiry:-_-Other-cus-Company-_-Booz Allen Hamilton-cus-', 'I am trying to get a PDF of my receipt for HAZWOPER ', '<div class=\'ca\'><div class=\'info_box\'><i>I am trying to get a PDF of my receipt for HAZWOPER </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1680878833312--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680878833_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>William Richmond</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1680878833312--><><!--begin:1680878887882--><div class=\'cv\'><span class=\'notranslate\'><b>William Richmond<timestamp_1680878887_cv>:&nbsp;</b></span>I am well </div><!--end:1680878887882--><><!--begin:1680878929591--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680878929_co>:&nbsp;</b></span>I will get a receipt emailed over to you momentarily.  </div><!--end:1680878929591--><><!--begin:1680878936184--><div class=\'cv\'><span class=\'notranslate\'><b>William Richmond<timestamp_1680878936_cv>:&nbsp;</b></span>Thank you</div><!--end:1680878936184--><><!--begin:1680878940134--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680878939_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1680878940134--><><!--begin:1680878950518--><div class=\'cv\'><span class=\'notranslate\'><b>William Richmond<timestamp_1680878950_cv>:&nbsp;</b></span>No thank you. </div><!--end:1680878950518--><><!--begin:1680878997263--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680878997_co>:&nbsp;</b></span>Your receipt was just emailed.</div><!--end:1680878997263--><><!--begin:1680879029022--><div class=\'cv\'><span class=\'notranslate\'><b>William Richmond<timestamp_1680879029_cv>:&nbsp;</b></span>Received thank you</div><!--end:1680879029022--><><!--begin:1680879045080--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680879044_co>:&nbsp;</b></span>You are welcome!</div><!--end:1680879045080--><><!--begin:1680879059481--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680879059_co>:&nbsp;</b></span>Have a wonderful and safe weekend!</div><!--end:1680879059481--><><!--begin:1680879076324--><div class=\'cv\'><span class=\'notranslate\'><b>William Richmond<timestamp_1680879076_cv>:&nbsp;</b></span>You too!</div><!--end:1680879076324--><><!--begin:1680879097160--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680879097_co>:&nbsp;</b></span>Thank you!</div><!--end:1680879097160--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am trying to get a PDF of my receipt for HAZWOPER \r\nTiffany has joined the chat.\r\nTiffany: Hi, William Richmond!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nWilliam Richmond: I am well \r\nTiffany: I will get a receipt emailed over to you momentarily.  \r\nWilliam Richmond: Thank you\r\nTiffany: Is there anything else I can assist you with today?\r\nWilliam Richmond: No thank you. \r\nTiffany: Your receipt was just emailed.\r\nWilliam Richmond: Received thank you\r\nTiffany: You are welcome!\r\nTiffany: Have a wonderful and safe weekend!\r\nWilliam Richmond: You too!\r\nTiffany: Thank you!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3055206844H', 1680882213, 1680882895, 2, 23, 64, 9, 0, 0, 0, 0, 4763, 0, 0, 0, 0, 'Charles Smith', 'crsmith@tetratec.com', '96.43.52.131', 'c2a5d5778b33deb9ed3ca962174518e6', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-TETRA Chemicals-cus-', 'I logged in last yesterday to review the 40 hour hazwoper class for Memphis next week and now it isn\'t there as an option. Is this class still on and can I register two students?', '<div class=\'ca\'><div class=\'info_box\'><i>I logged in last yesterday to review the 40 hour hazwoper class for Memphis next week and now it isn\'t there as an option. Is this class still on and can I register two students?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1680882217513--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680882217_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Charles Smith</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1680882217513--><><!--begin:1680882232097--><div class=\'cv\'><span class=\'notranslate\'><b>Charles Smith<timestamp_1680882232_cv>:&nbsp;</b></span>I&#39;m doing well, how about you?</div><!--end:1680882232097--><><!--begin:1680882244866--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680882244_co>:&nbsp;</b></span>I am good thank you</div><!--end:1680882244866--><><!--begin:1680882265347--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680882265_co>:&nbsp;</b></span>The class was just cancelled due to lack of registrations</div><!--end:1680882265347--><><!--begin:1680882296954--><div class=\'cv\'><span class=\'notranslate\'><b>Charles Smith<timestamp_1680882296_cv>:&nbsp;</b></span>How many students was it short?</div><!--end:1680882296954--><><!--begin:1680882347428--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680882347_co>:&nbsp;</b></span>I will ask one moment please</div><!--end:1680882347428--><><!--begin:1680882419356--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680882419_co>:&nbsp;</b></span>We only had one student registered so we are 4-5 students short</div><!--end:1680882419356--><><!--begin:1680882486003--><div class=\'cv\'><span class=\'notranslate\'><b>Charles Smith<timestamp_1680882486_cv>:&nbsp;</b></span>Ah, okay. Yeah I&#39;ve only got 2-3 that could possible attend next week. I&#39;m currently hiring a few more and will have an additional 2-3 that need it soon.</div><!--end:1680882486003--><><!--begin:1680882510803--><div class=\'cv\'><span class=\'notranslate\'><b>Charles Smith<timestamp_1680882510_cv>:&nbsp;</b></span>Will there be a reschedule for the Memphis location within the next 2-3 months?</div><!--end:1680882510803--><><!--begin:1680882567453--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680882567_co>:&nbsp;</b></span>At this time I do not show Memphis will be listed for the next couple months. At least not through May.  </div><!--end:1680882567453--><><!--begin:1680882610138--><div class=\'cv\'><span class=\'notranslate\'><b>Charles Smith<timestamp_1680882610_cv>:&nbsp;</b></span>Okay thank you. What does it cost to have an instructor come to my location and host a class for just my company?</div><!--end:1680882610138--><><!--begin:1680882629519--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680882629_co>:&nbsp;</b></span>We can do an onite private class for a group of students that need the training.</div><!--end:1680882629519--><><!--begin:1680882650041--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680882649_co>:&nbsp;</b></span>We would have to provide a quote to do that.  I can have my onsite coordinator reach out.</div><!--end:1680882650041--><><!--begin:1680882695630--><div class=\'cv\'><span class=\'notranslate\'><b>Charles Smith<timestamp_1680882695_cv>:&nbsp;</b></span>That would be great. Just have them send a proposal whenever they have an opportunity and I&#39;ll try to watch the calendar closer for any rescdeuling in the meantime. </div><!--end:1680882695630--><><!--begin:1680882705306--><div class=\'cv\'><span class=\'notranslate\'><b>Charles Smith<timestamp_1680882705_cv>:&nbsp;</b></span>Thanks for your help, have a great day!</div><!--end:1680882705306--><><!--begin:1680882755281--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680882755_co>:&nbsp;</b></span>Charles is there a good phone number I can have him reach you at if he needs more information to prepare a quote?</div><!--end:1680882755281--><><!--begin:1680882857162--><div class=\'cv\'><span class=\'notranslate\'><b>Charles Smith<timestamp_1680882857_cv>:&nbsp;</b></span><a href=\'tel:8708237007\' target=\'_blank\' rel=\'noopener noreferrer\'>870-823-7007</a> is my office and I&#39;ll be back in the office next week. I&#39;m not suppose to be working now, so I&#39;m going to go start the holiday. </div><!--end:1680882857162--><><!--begin:1680882892967--><div class=\'cv\'><span class=\'notranslate\'><b>Charles Smith<timestamp_1680882892_cv>:&nbsp;</b></span>Thanks!</div><!--end:1680882892967--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I logged in last yesterday to review the 40 hour hazwoper class for Memphis next week and now it isn\'t there as an option. Is this class still on and can I register two students?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Charles Smith!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nCharles Smith: I&#39;m doing well, how about you?\r\nTiffany: I am good thank you\r\nTiffany: The class was just cancelled due to lack of registrations\r\nCharles Smith: How many students was it short?\r\nTiffany: I will ask one moment please\r\nTiffany: We only had one student registered so we are 4-5 students short\r\nCharles Smith: Ah, okay. Yeah I&#39;ve only got 2-3 that could possible attend next week. I&#39;m currently hiring a few more and will have an additional 2-3 that need it soon.\r\nCharles Smith: Will there be a reschedule for the Memphis location within the next 2-3 months?\r\nTiffany: At this time I do not show Memphis will be listed for the next couple months. At least not through May.  \r\nCharles Smith: Okay thank you. What does it cost to have an instructor come to my location and host a class for just my company?\r\nTiffany: We can do an onite private class for a group of students that need the training.\r\nTiffany: We would have to provide a quote to do that.  I can have my onsite coordinator reach out.\r\nCharles Smith: That would be great. Just have them send a proposal whenever they have an opportunity and I&#39;ll try to watch the calendar closer for any rescdeuling in the meantime. \r\nCharles Smith: Thanks for your help, have a great day!\r\nTiffany: Charles is there a good phone number I can have him reach you at if he needs more information to prepare a quote?\r\nCharles Smith: tel:8708237007 is my office and I&#39;ll be back in the office next week. I&#39;m not suppose to be working now, so I&#39;m going to go start the holiday. \r\nCharles Smith: Thanks!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3055266804Y', 1680888188, 1680888688, 2, 23, 44, 4, 0, 0, 0, 0, 3180, 0, 0, 0, 0, 'Chris', 'cvasse00@gmail.com', '68.134.164.92', '1b9287f9df0bc78fa2f67fc0d6ca107d', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-VS Group-cus-', 'How do I know if I need to do any training for my company?  And if I am required, which courses do I need to take?', '<div class=\'ca\'><div class=\'info_box\'><i>How do I know if I need to do any training for my company?  And if I am required, which courses do I need to take?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1680888192241--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680888192_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Chris</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1680888192241--><><!--begin:1680888205072--><div class=\'cv\'><span class=\'notranslate\'><b>Chris<timestamp_1680888206_cv>:&nbsp;</b></span>Hello</div><!--end:1680888205072--><><!--begin:1680888259774--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680888259_co>:&nbsp;</b></span>Usually your company will tell you which courses you need.  </div><!--end:1680888259774--><><!--begin:1680888287256--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680888287_co>:&nbsp;</b></span>But if you would like to give us a call we can discussed your job and role at your company and recommend courses to you.</div><!--end:1680888287256--><><!--begin:1680888311768--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680888311_co>:&nbsp;</b></span>I can have on of our team members give you a call if you would like.</div><!--end:1680888311768--><><!--begin:1680888337693--><div class=\'cv\'><span class=\'notranslate\'><b>Chris<timestamp_1680888338_cv>:&nbsp;</b></span>I am the owner of a startup with 3 employees.  I wasnt sure where to get started</div><!--end:1680888337693--><><!--begin:1680888398201--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680888398_co>:&nbsp;</b></span>I understand.  What is a good number to reach you at and I will have Tracy reach out to you to discuss your training needs.</div><!--end:1680888398201--><><!--begin:1680888435418--><div class=\'cv\'><span class=\'notranslate\'><b>Chris<timestamp_1680888436_cv>:&nbsp;</b></span><a href=\'tel:4109671419\' target=\'_blank\' rel=\'noopener noreferrer\'>410-967-1419</a></div><!--end:1680888435418--><><!--begin:1680888480281--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680888480_co>:&nbsp;</b></span>Thank you! We will be in touch momentarily.  </div><!--end:1680888480281--><><!--begin:1680888567370--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680888567_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1680888567370--><><!--begin:1680888665907--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1680888665_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1680888665907--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'How do I know if I need to do any training for my company?  And if I am required, which courses do I need to take?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Chris!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nChris: Hello\r\nTiffany: Usually your company will tell you which courses you need.  \r\nTiffany: But if you would like to give us a call we can discussed your job and role at your company and recommend courses to you.\r\nTiffany: I can have on of our team members give you a call if you would like.\r\nChris: I am the owner of a startup with 3 employees.  I wasnt sure where to get started\r\nTiffany: I understand.  What is a good number to reach you at and I will have Tracy reach out to you to discuss your training needs.\r\nChris: tel:4109671419\r\nTiffany: Thank you! We will be in touch momentarily.  \r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('305868614JM', 1681230109, 1681231140, 2, 23, 30, 10, 0, 0, 0, 0, 2489, 0, 0, 0, 0, 'Ryan Lemay', 'Ryanlemay86@gmail.com', '168.245.155.59', '0146016fa531e4048dc58facf2b767f6', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-NAVFAC-cus-', 'Good Afternoon, I am checking in on a class ( Columbus, OH  June 20-23, 2023) is any one registered for this class? last time i registered it got cancelled due to lack of participants. How many seats need to be filled for this class to take place?\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>Good Afternoon, I am checking in on a class ( Columbus, OH  June 20-23, 2023) is any one registered for this class? last time i registered it got cancelled due to lack of participants. How many seats need to be filled for this class to take place?\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1681230113070--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681230112_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ryan Lemay</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1681230113070--><><!--begin:1681230124563--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Lemay<timestamp_1681230124_cv>:&nbsp;</b></span>im good, how are you</div><!--end:1681230124563--><><!--begin:1681230136022--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681230135_co>:&nbsp;</b></span>I am good thank you</div><!--end:1681230136022--><><!--begin:1681230197271--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681230197_co>:&nbsp;</b></span>That class only has one student registered currently.  We need another 4-5 students registered before the class can be confirmed.  </div><!--end:1681230197271--><><!--begin:1681230258131--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681230257_co>:&nbsp;</b></span>Is there any other questions I can assist you with today?<br></div><!--end:1681230258131--><><!--begin:1681230344415--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Lemay<timestamp_1681230344_cv>:&nbsp;</b></span>I will be registering for that class then, thank you for your time!</div><!--end:1681230344415--><><!--begin:1681230377574--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681230377_co>:&nbsp;</b></span>You are welcome</div><!--end:1681230377574--><><!--begin:1681230576953--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681230576_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1681230576953--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Good Afternoon, I am checking in on a class ( Columbus, OH  June 20-23, 2023) is any one registered for this class? last time i registered it got cancelled due to lack of participants. How many seats need to be filled for this class to take place?\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ryan Lemay!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRyan Lemay: im good, how are you\r\nTiffany: I am good thank you\r\nTiffany: That class only has one student registered currently.  We need another 4-5 students registered before the class can be confirmed.  \r\nTiffany: Is there any other questions I can assist you with today?\r\nRyan Lemay: I will be registering for that class then, thank you for your time!\r\nTiffany: You are welcome\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('305883386XV', 1681244884, 1681245842, 2, 23, 34, 10, 0, 0, 4, 0, 4548, 0, 0, 0, 0, 'Noah Poloniecki', 'nbpoloniecki6452@gmail.com', '70.88.85.194', 'eb7bee175b350d28f4549493856dd3aa', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Kleinfelder-cus-', 'hello, a few years ago I recieved a 40 hour HAZWOPER training through Compliance Solutions. Can a copy of that certificate be sent to me?', '<div class=\'ca\'><div class=\'info_box\'><i>hello, a few years ago I recieved a 40 hour HAZWOPER training through Compliance Solutions. Can a copy of that certificate be sent to me?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1681244888143--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681244888_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Noah Poloniecki</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1681244888143--><><!--begin:1681244897116--><div class=\'cv\'><span class=\'notranslate\'><b>Noah Poloniecki<timestamp_1681244897_cv>:&nbsp;</b></span>Good thanks</div><!--end:1681244897116--><><!--begin:1681244948596--><div class=\'cv\'><span class=\'notranslate\'><b>Noah Poloniecki<timestamp_1681244949_cv>:&nbsp;</b></span>Can I be emailed a copy of my HAZWOPER certification and re-certification training?</div><!--end:1681244948596--><><!--begin:1681244962204--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681244962_co>:&nbsp;</b></span>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1681244962204--><><!--begin:1681245050231--><div class=\'cv\'><span class=\'notranslate\'><b>Noah Poloniecki<timestamp_1681245050_cv>:&nbsp;</b></span>If I am at a new employer I need the employer that authorized the training to sign off to get my certification re-sent?</div><!--end:1681245050231--><><!--begin:1681245076260--><div class=\'cv\'><span class=\'notranslate\'><b>Noah Poloniecki<timestamp_1681245076_cv>:&nbsp;</b></span>I did the re-certification on my own dime so can i just request it for myself?</div><!--end:1681245076260--><><!--begin:1681245091836--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681245091_co>:&nbsp;</b></span>Yes your previous employer that you were with while you completed the training.</div><!--end:1681245091836--><><!--begin:1681245107539--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681245107_co>:&nbsp;</b></span>Yes that is correct</div><!--end:1681245107539--><><!--begin:1681245163739--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681245163_co>:&nbsp;</b></span>I show you did 2 8 Hours as an independent student so you do not need the authorization to request those but you do for the 40 HAZ.  It will be a $10 fee per certificate to reissue digital copies.  </div><!--end:1681245163739--><><!--begin:1681245201315--><div class=\'cv\'><span class=\'notranslate\'><b>Noah Poloniecki<timestamp_1681245201_cv>:&nbsp;</b></span>ok</div><!--end:1681245201315--><><!--begin:1681245215652--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681245215_co>:&nbsp;</b></span>Do you have any other questions I can assist you with?</div><!--end:1681245215652--><><!--begin:1681245222520--><div class=\'cv\'><span class=\'notranslate\'><b>Noah Poloniecki<timestamp_1681245223_cv>:&nbsp;</b></span>No, thanks</div><!--end:1681245222520--><><!--begin:1681245230603--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681245230_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1681245230603--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'hello, a few years ago I recieved a 40 hour HAZWOPER training through Compliance Solutions. Can a copy of that certificate be sent to me?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Noah Poloniecki!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nNoah Poloniecki: Good thanks\r\nNoah Poloniecki: Can I be emailed a copy of my HAZWOPER certification and re-certification training?\r\nTiffany: There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nNoah Poloniecki: If I am at a new employer I need the employer that authorized the training to sign off to get my certification re-sent?\r\nNoah Poloniecki: I did the re-certification on my own dime so can i just request it for myself?\r\nTiffany: Yes your previous employer that you were with while you completed the training.\r\nTiffany: Yes that is correct\r\nTiffany: I show you did 2 8 Hours as an independent student so you do not need the authorization to request those but you do for the 40 HAZ.  It will be a $10 fee per certificate to reissue digital copies.  \r\nNoah Poloniecki: ok\r\nTiffany: Do you have any other questions I can assist you with?\r\nNoah Poloniecki: No, thanks\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('305943722HC', 1681305207, 1681306144, 2, 23, 21, 10, 0, 0, 0, 0, 3185, 0, 0, 0, 0, 'doris', 'dsanchez@hveapc.com', '72.89.144.162', '39fbd8ddaf41ae66c83676ff30ed93e8', 'Select Area of Inquiry:-_-Other-cus-Company-_-hvea-cus-', 'tried purchasing a class for Leslie Geiselhart- but she hasn\'t received invite- it also looks like when I login as her I see the other employees registration- so maybe something is wrong .', '<div class=\'ca\'><div class=\'info_box\'><i>tried purchasing a class for Leslie Geiselhart- but she hasn\'t received invite- it also looks like when I login as her I see the other employees registration- so maybe something is wrong .</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1681305214106--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681305213_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>doris</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1681305214106--><><!--begin:1681305306607--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681305306_co>:&nbsp;</b></span>The account you set up should have been for yourself as the group manager.  I see you set it up in Leslie&#39;s name which made her the group manager.  I will change her role to the student and add the course directly into her account so she will not need to wait for the course invite. </div><!--end:1681305306607--><><!--begin:1681305419540--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681305419_co>:&nbsp;</b></span>It should now be showing in her account to start</div><!--end:1681305419540--><><!--begin:1681305460757--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681305460_co>:&nbsp;</b></span>Do you want me to create an account for you and send you an email to reset your password so you can be the group manager?</div><!--end:1681305460757--><><!--begin:1681305599032--><div class=\'cv\'><span class=\'notranslate\'><b>doris<timestamp_1681305597_cv>:&nbsp;</b></span>yes pls</div><!--end:1681305599032--><><!--begin:1681305604616--><div class=\'cv\'><span class=\'notranslate\'><b>doris<timestamp_1681305602_cv>:&nbsp;</b></span>I should be the group manager </div><!--end:1681305604616--><><!--begin:1681305607849--><div class=\'cv\'><span class=\'notranslate\'><b>doris<timestamp_1681305606_cv>:&nbsp;</b></span>Leslie student :)</div><!--end:1681305607849--><><!--begin:1681305640748--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681305640_co>:&nbsp;</b></span>I will get you an account set up and send you an email momentarily.  Is there anything else I can assist you with?</div><!--end:1681305640748--><><!--begin:1681305853342--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681305853_co>:&nbsp;</b></span>An email has been sent to you and Leslie is now a student. </div><!--end:1681305853342--><><!--begin:1681305864145--><div class=\'cv\'><span class=\'notranslate\'><b>doris<timestamp_1681305862_cv>:&nbsp;</b></span>thyank you</div><!--end:1681305864145--><><!--begin:1681305888541--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681305888_co>:&nbsp;</b></span>You are welcome!</div><!--end:1681305888541--><><!--begin:1681306144980--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681306144_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1681306144980--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'tried purchasing a class for Leslie Geiselhart- but she hasn\'t received invite- it also looks like when I login as her I see the other employees registration- so maybe something is wrong .\r\nTiffany has joined the chat.\r\nTiffany: Hi, doris!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: The account you set up should have been for yourself as the group manager.  I see you set it up in Leslie&#39;s name which made her the group manager.  I will change her role to the student and add the course directly into her account so she will not need to wait for the course invite. \r\nTiffany: It should now be showing in her account to start\r\nTiffany: Do you want me to create an account for you and send you an email to reset your password so you can be the group manager?\r\ndoris: yes pls\r\ndoris: I should be the group manager \r\ndoris: Leslie student :)\r\nTiffany: I will get you an account set up and send you an email momentarily.  Is there anything else I can assist you with?\r\nTiffany: An email has been sent to you and Leslie is now a student. \r\ndoris: thyank you\r\nTiffany: You are welcome!\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nThe party has left.  Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('305967404MZ', 1681328895, 1681329248, 2, 23, 26, 5, 0, 0, 5, 0, 3882, 0, 0, 0, 0, 'Monica', 'mdavenport@doveresg.com', '104.129.207.13', '753e608d242c3519de8a23a992567860', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Heil Environmental-cus-', 'Hi I was going to register for the class on Monday in Knoxville, TN. I was wondering if you could tell me the class start time.', '<div class=\'ca\'><div class=\'info_box\'><i>Hi I was going to register for the class on Monday in Knoxville, TN. I was wondering if you could tell me the class start time.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1681328897878--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681328897_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Monica</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1681328897878--><><!--begin:1681328909912--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681328909_co>:&nbsp;</b></span>The 40-Hour HAZWOPER?</div><!--end:1681328909912--><><!--begin:1681328910274--><div class=\'cv\'><span class=\'notranslate\'><b>Monica<timestamp_1681328910_cv>:&nbsp;</b></span>Good! How are you?</div><!--end:1681328910274--><><!--begin:1681328924957--><div class=\'cv\'><span class=\'notranslate\'><b>Monica<timestamp_1681328924_cv>:&nbsp;</b></span>DOT Hazmat Transportation Complete Certification</div><!--end:1681328924957--><><!--begin:1681328927617--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681328927_co>:&nbsp;</b></span>I am good thank you</div><!--end:1681328927617--><><!--begin:1681328948946--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681328948_co>:&nbsp;</b></span>The DOT in Knoxville has been cancelled due to lack of registrations</div><!--end:1681328948946--><><!--begin:1681328984065--><div class=\'cv\'><span class=\'notranslate\'><b>Monica<timestamp_1681328984_cv>:&nbsp;</b></span>Ok - thank you! Glad I asked before submitting payment</div><!--end:1681328984065--><><!--begin:1681329041844--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681329041_co>:&nbsp;</b></span>It should not be listed on the website any longer.  Can I ask what webpage are you on?</div><!--end:1681329041844--><><!--begin:1681329076985--><div class=\'cv\'><span class=\'notranslate\'><b>Monica<timestamp_1681329076_cv>:&nbsp;</b></span>I was able to add it to my cart but now that I have gone back it is no longer showing</div><!--end:1681329076985--><><!--begin:1681329090390--><div class=\'cv\'><span class=\'notranslate\'><b>Monica<timestamp_1681329090_cv>:&nbsp;</b></span><a href=\'https://csregs.com/collections/dot-hazmat-transportation-complete-certification\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/dot-hazmat-transportation-complete-certification</a></div><!--end:1681329090390--><><!--begin:1681329115138--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681329114_co>:&nbsp;</b></span>Okay thank you! We did cancel it earlier today and it was removed from the website.  </div><!--end:1681329115138--><><!--begin:1681329123329--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681329123_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1681329123329--><><!--begin:1681329187001--><div class=\'cv\'><span class=\'notranslate\'><b>Monica<timestamp_1681329187_cv>:&nbsp;</b></span>I will be registering for the Atlanta, GA class on the first. Will a packet be sent over with start times and location?</div><!--end:1681329187001--><><!--begin:1681329219358--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681329219_co>:&nbsp;</b></span>You will receive an email from us with class details yes.  </div><!--end:1681329219358--><><!--begin:1681329230980--><div class=\'cv\'><span class=\'notranslate\'><b>Monica<timestamp_1681329230_cv>:&nbsp;</b></span>Great! Thank you!</div><!--end:1681329230980--><><!--begin:1681329241001--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681329240_co>:&nbsp;</b></span>You are welcome!</div><!--end:1681329241001--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hi I was going to register for the class on Monday in Knoxville, TN. I was wondering if you could tell me the class start time.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Monica!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: The 40-Hour HAZWOPER?\r\nMonica: Good! How are you?\r\nMonica: DOT Hazmat Transportation Complete Certification\r\nTiffany: I am good thank you\r\nTiffany: The DOT in Knoxville has been cancelled due to lack of registrations\r\nMonica: Ok - thank you! Glad I asked before submitting payment\r\nTiffany: It should not be listed on the website any longer.  Can I ask what webpage are you on?\r\nMonica: I was able to add it to my cart but now that I have gone back it is no longer showing\r\nMonica: https://csregs.com/collections/dot-hazmat-transportation-complete-certification\r\nTiffany: Okay thank you! We did cancel it earlier today and it was removed from the website.  \r\nTiffany: Is there anything else I can assist you with?\r\nMonica: I will be registering for the Atlanta, GA class on the first. Will a packet be sent over with start times and location?\r\nTiffany: You will receive an email from us with class details yes.  \r\nMonica: Great! Thank you!\r\nTiffany: You are welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('306056682RG', 1681418159, 1681419226, 1, 23, 12, 7, 0, 0, 0, 0, 3002, 0, 0, 0, 0, 'Flora Errico', 'flora.errico@dupont.com', '165.225.243.103', '9ce30df76e04acbd91838cd6a12ecce8', 'Question Type:-_-Computer/Network Issues-cus-Company-_-DuPont-cus-Online Course-_-various-cus-', 'If the links expire in 90 days, what options do we have after the 90-day period?', '<div class=\'ca\'><div class=\'info_box\'><i>If the links expire in 90 days, what options do we have after the 90-day period?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1681418162468--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681418162_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Flora Errico</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1681418162468--><><!--begin:1681418197506--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1681418197_cv>:&nbsp;</b></span>Doing fine</div><!--end:1681418197506--><><!--begin:1681418223115--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681418222_co>:&nbsp;</b></span>Who is the student?</div><!--end:1681418223115--><><!--begin:1681418288350--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1681418288_cv>:&nbsp;</b></span>We have more than 1 student; for now, this is a generic question</div><!--end:1681418288350--><><!--begin:1681418379259--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681418379_co>:&nbsp;</b></span>We can issue a one time 30 day extension from the students original expiration day.  After that there is a 25% per course reactivation fee to extend the course further.  </div><!--end:1681418379259--><><!--begin:1681418470919--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1681418470_cv>:&nbsp;</b></span>That was my next question:  from what date does the 90 days begin (from first logon, date of purchase, other?)?</div><!--end:1681418470919--><><!--begin:1681418869889--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681418869_co>:&nbsp;</b></span>It begins when the student is assigned the course/accepts the invitation.  </div><!--end:1681418869889--><><!--begin:1681418929649--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1681418929_cv>:&nbsp;</b></span>Thank you.</div><!--end:1681418929649--><><!--begin:1681419042365--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681419042_co>:&nbsp;</b></span>You are welcome!</div><!--end:1681419042365--><><!--begin:1681419056860--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681419056_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1681419056860--><><!--begin:1681419225476--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681419225_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1681419225476--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'If the links expire in 90 days, what options do we have after the 90-day period?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Flora Errico!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nFlora Errico: Doing fine\r\nTiffany: Who is the student?\r\nFlora Errico: We have more than 1 student; for now, this is a generic question\r\nTiffany: We can issue a one time 30 day extension from the students original expiration day.  After that there is a 25% per course reactivation fee to extend the course further.  \r\nFlora Errico: That was my next question:  from what date does the 90 days begin (from first logon, date of purchase, other?)?\r\nTiffany: It begins when the student is assigned the course/accepts the invitation.  \r\nFlora Errico: Thank you.\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('306403691NC', 1681765194, 1681765711, 2, 23, 38, 6, 0, 0, 5, 0, 4946, 0, 0, 0, 0, 'Selam', 'shalomt819@gmail.com', '152.8.87.48', 'd4f39da70781c0ba69d6c0b69b0e939a', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-708 westchester dr.-cus-', 'Good afternoon, i havent recieved my online chemical saftey training certificate yet, i have taken the class on 3/31/2023', '<div class=\'ca\'><div class=\'info_box\'><i>Good afternoon, i havent recieved my online chemical saftey training certificate yet, i have taken the class on 3/31/2023</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1681765198795--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681765198_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Selam</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1681765198795--><><!--begin:1681765241254--><div class=\'cv\'><span class=\'notranslate\'><b>Selam<timestamp_1681765241_cv>:&nbsp;</b></span>I am good, how are you</div><!--end:1681765241254--><><!--begin:1681765279396--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681765279_co>:&nbsp;</b></span>I am good thank you</div><!--end:1681765279396--><><!--begin:1681765285924--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681765285_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1681765285924--><><!--begin:1681765294396--><div class=\'cv\'><span class=\'notranslate\'><b>Selam<timestamp_1681765294_cv>:&nbsp;</b></span>Ok</div><!--end:1681765294396--><><!--begin:1681765335062--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681765334_co>:&nbsp;</b></span>I show we mailed the certificate on 04/06/2023 standard US Mail to: Selam Mebrahtu<br>708 Westchester Drive<br>apt G<br>High Point NC 27262</div><!--end:1681765335062--><><!--begin:1681765356687--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681765356_co>:&nbsp;</b></span>If you need an expedited copy via PDF please submit a request at <a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a></div><!--end:1681765356687--><><!--begin:1681765509455--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681765509_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1681765509455--><><!--begin:1681765514435--><div class=\'cv\'><span class=\'notranslate\'><b>Selam<timestamp_1681765514_cv>:&nbsp;</b></span>Ok does it mean  it is sent to post office, not to my apartment</div><!--end:1681765514435--><><!--begin:1681765549477--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681765549_co>:&nbsp;</b></span>It should be sent by USPS to: 708 Westchester Drive<br>apt G<br>High Point NC 27262</div><!--end:1681765549477--><><!--begin:1681765564724--><div class=\'cv\'><span class=\'notranslate\'><b>Selam<timestamp_1681765564_cv>:&nbsp;</b></span>I didnt get it on my apartmet</div><!--end:1681765564724--><><!--begin:1681765586554--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681765586_co>:&nbsp;</b></span>It may still be coming via mail they usually take a couple weeks to arrive</div><!--end:1681765586554--><><!--begin:1681765588621--><div class=\'cv\'><span class=\'notranslate\'><b>Selam<timestamp_1681765588_cv>:&nbsp;</b></span>To whom can i ask about that</div><!--end:1681765588621--><><!--begin:1681765605938--><div class=\'cv\'><span class=\'notranslate\'><b>Selam<timestamp_1681765605_cv>:&nbsp;</b></span>Ohhh ok </div><!--end:1681765605938--><><!--begin:1681765634319--><div class=\'cv\'><span class=\'notranslate\'><b>Selam<timestamp_1681765634_cv>:&nbsp;</b></span>So i will contact you again if i didnt get it by this week</div><!--end:1681765634319--><><!--begin:1681765667886--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681765667_co>:&nbsp;</b></span>That works</div><!--end:1681765667886--><><!--begin:1681765680677--><div class=\'cv\'><span class=\'notranslate\'><b>Selam<timestamp_1681765680_cv>:&nbsp;</b></span>Thank you</div><!--end:1681765680677--><><!--begin:1681765686643--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681765686_co>:&nbsp;</b></span>You are welcome!</div><!--end:1681765686643--><><!--begin:1681765703327--><div class=\'cv\'><span class=\'notranslate\'><b>Selam<timestamp_1681765703_cv>:&nbsp;</b></span>Have anice time</div><!--end:1681765703327--><><!--begin:1681765708544--><div class=\'cv\'><span class=\'notranslate\'><b>Selam<timestamp_1681765708_cv>:&nbsp;</b></span>Bye</div><!--end:1681765708544--><><!--begin:1681765709002--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681765708_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1681765709002--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Good afternoon, i havent recieved my online chemical saftey training certificate yet, i have taken the class on 3/31/2023\r\nTiffany has joined the chat.\r\nTiffany: Hi, Selam!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSelam: I am good, how are you\r\nTiffany: I am good thank you\r\nTiffany: One moment while I look you up please\r\nSelam: Ok\r\nTiffany: I show we mailed the certificate on 04/06/2023 standard US Mail to: Selam Mebrahtu708 Westchester Driveapt GHigh Point NC 27262\r\nTiffany: If you need an expedited copy via PDF please submit a request at https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\r\nTiffany: Is there anything else I can assist you with?\r\nSelam: Ok does it mean  it is sent to post office, not to my apartment\r\nTiffany: It should be sent by USPS to: 708 Westchester Driveapt GHigh Point NC 27262\r\nSelam: I didnt get it on my apartmet\r\nTiffany: It may still be coming via mail they usually take a couple weeks to arrive\r\nSelam: To whom can i ask about that\r\nSelam: Ohhh ok \r\nSelam: So i will contact you again if i didnt get it by this week\r\nTiffany: That works\r\nSelam: Thank you\r\nTiffany: You are welcome!\r\nSelam: Have anice time\r\nSelam: Bye\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('306465413BT', 1681826911, 1681827242, 2, 23, 33, 12, 0, 0, 5, 0, 2772, 0, 0, 0, 0, 'CLINTON CUNNINGHAM', 'CRCUNNINGHAM@WSA.AERO', '71.14.244.115', 'b66a79f1fee6ca096be8140218013afd', 'Select Area of Inquiry:-_-Other-cus-Company-_-WEST STAR AVIATION / AVANT AEROSPACE, LLC-cus-', 'HOW DO I LOG INTO MY ACCOUNT WITHOUT USING THE LINK PROVIDED THROUGH EMAIL?', '<div class=\'ca\'><div class=\'info_box\'><i>HOW DO I LOG INTO MY ACCOUNT WITHOUT USING THE LINK PROVIDED THROUGH EMAIL?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1681826913475--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681826913_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>CLINTON CUNNINGHAM</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1681826913475--><><!--begin:1681826931652--><div class=\'cv\'><span class=\'notranslate\'><b>CLINTON CUNNINGHAM<timestamp_1681826931_cv>:&nbsp;</b></span>I&#39;M DOIUNG ALRIGHT TIFFANY, HOW ARE YOU DOING TODAY?</div><!--end:1681826931652--><><!--begin:1681826951030--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681826950_co>:&nbsp;</b></span>I am good thank you! The log in page can be found: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1681826951030--><><!--begin:1681827003487--><div class=\'cv\'><span class=\'notranslate\'><b>CLINTON CUNNINGHAM<timestamp_1681827003_cv>:&nbsp;</b></span>IS THERE A WAY TO NAVIGATE TO THIS URL VIA THE MENUS WITHIN <a href=\'http://CSREGS.COM\' target=\'_blank\' rel=\'noopener noreferrer\'>CSREGS.COM</a></div><!--end:1681827003487--><><!--begin:1681827071074--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681827070_co>:&nbsp;</b></span>There is a link at the bottom of the <a href=\'http://csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>csregs.com</a> main page that says: Online Training-Registered Student Login</div><!--end:1681827071074--><><!--begin:1681827099292--><div class=\'cv\'><span class=\'notranslate\'><b>CLINTON CUNNINGHAM<timestamp_1681827099_cv>:&nbsp;</b></span>EXCELLENT, I FOUND IT. THANK YOU FOR YOUR HELP TIFFANY</div><!--end:1681827099292--><><!--begin:1681827109881--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681827109_co>:&nbsp;</b></span>Of course!</div><!--end:1681827109881--><><!--begin:1681827119587--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681827119_co>:&nbsp;</b></span>Is there anything else I can assist you with for today?</div><!--end:1681827119587--><><!--begin:1681827175148--><div class=\'cv\'><span class=\'notranslate\'><b>CLINTON CUNNINGHAM<timestamp_1681827175_cv>:&nbsp;</b></span>NOT AT THE MOMENT. THANK YOU. HAVE A GREAT DAY!</div><!--end:1681827175148--><><!--begin:1681827217832--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1681827217_co>:&nbsp;</b></span>Thank you and have a fantastic day yourself!!</div><!--end:1681827217832--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'HOW DO I LOG INTO MY ACCOUNT WITHOUT USING THE LINK PROVIDED THROUGH EMAIL?\r\nTiffany has joined the chat.\r\nTiffany: Hi, CLINTON CUNNINGHAM!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nCLINTON CUNNINGHAM: I&#39;M DOIUNG ALRIGHT TIFFANY, HOW ARE YOU DOING TODAY?\r\nTiffany: I am good thank you! The log in page can be found: https://csregsonline.com/\r\nCLINTON CUNNINGHAM: IS THERE A WAY TO NAVIGATE TO THIS URL VIA THE MENUS WITHIN http://CSREGS.COM\r\nTiffany: There is a link at the bottom of the http://csregs.com main page that says: Online Training-Registered Student Login\r\nCLINTON CUNNINGHAM: EXCELLENT, I FOUND IT. THANK YOU FOR YOUR HELP TIFFANY\r\nTiffany: Of course!\r\nTiffany: Is there anything else I can assist you with for today?\r\nCLINTON CUNNINGHAM: NOT AT THE MOMENT. THANK YOU. HAVE A GREAT DAY!\r\nTiffany: Thank you and have a fantastic day yourself!!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('306657963ZX', 1682019451, 1682020086, 2, 23, 23, 3, 0, 0, 0, 0, 2299, 0, 0, 0, 0, 'Heath Love', 'loveh751@gmail.com', '174.203.65.42', 'cf3b0bdd3f1dfb5888c5b52406bc2fd5', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Self-cus-', 'I took the 40 hour HAZWOPER course in April 2019 and need a copy of the certificate. The policy states that it would be mailed to the company EH&S department. However, I registered for the course outside of work, not with a company. I was not yet employed in this industry. Can I still request the certificate be sent directly to me?', '<div class=\'ca\'><div class=\'info_box\'><i>I took the 40 hour HAZWOPER course in April 2019 and need a copy of the certificate. The policy states that it would be mailed to the company EH&S department. However, I registered for the course outside of work, not with a company. I was not yet employed in this industry. Can I still request the certificate be sent directly to me?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1682019456120--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682019455_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Heath Love</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1682019456120--><><!--begin:1682019472281--><div class=\'cv\'><span class=\'notranslate\'><b>Heath Love<timestamp_1682019472_cv>:&nbsp;</b></span>Doing well.</div><!--end:1682019472281--><><!--begin:1682019530217--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682019530_co>:&nbsp;</b></span>Yes you can I do show you as an independent student</div><!--end:1682019530217--><><!--begin:1682019567986--><div class=\'cv\'><span class=\'notranslate\'><b>Heath Love<timestamp_1682019568_cv>:&nbsp;</b></span>Awesome. Thanks for the information. Should I do this via the website?</div><!--end:1682019567986--><><!--begin:1682019626586--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682019626_co>:&nbsp;</b></span>Yes please</div><!--end:1682019626586--><><!--begin:1682019768969--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682019768_co>:&nbsp;</b></span>Is there anything I can assist you with for today?</div><!--end:1682019768969--><><!--begin:1682020085005--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682020084_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1682020085005--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I took the 40 hour HAZWOPER course in April 2019 and need a copy of the certificate. The policy states that it would be mailed to the company EH&S department. However, I registered for the course outside of work, not with a company. I was not yet employed in this industry. Can I still request the certificate be sent directly to me?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Heath Love!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nHeath Love: Doing well.\r\nTiffany: Yes you can I do show you as an independent student\r\nHeath Love: Awesome. Thanks for the information. Should I do this via the website?\r\nTiffany: Yes please\r\nTiffany: Is there anything I can assist you with for today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('306750705NG', 1682112197, 1682112603, 2, 23, 27, 4, 0, 0, 0, 0, 2705, 0, 0, 0, 0, 'Beth', 'brichter@ramboll.com', '24.1.83.144', 'dee85398baaaad9751adb4d24e420b75', 'Select Area of Inquiry:-_-Other-cus-Company-_-ramboll-cus-', 'Will there be other summer dates for OSHA 40 hr hazwoper courses in the Chicago, IL area?', '<div class=\'ca\'><div class=\'info_box\'><i>Will there be other summer dates for OSHA 40 hr hazwoper courses in the Chicago, IL area?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1682112208773--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682112208_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Beth</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1682112208773--><><!--begin:1682112229824--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1682112229_cv>:&nbsp;</b></span>Good</div><!--end:1682112229824--><><!--begin:1682112247309--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682112247_co>:&nbsp;</b></span>Yes the online schedule shows 90 days worth of dates at a time and is usually updated weekly with new dates.  </div><!--end:1682112247309--><><!--begin:1682112335845--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1682112335_cv>:&nbsp;</b></span>So will August dates be posted at the start of May?</div><!--end:1682112335845--><><!--begin:1682112417721--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682112417_co>:&nbsp;</b></span>The August class dates will start being posted in May sometime but I can not give you an exact date.  </div><!--end:1682112417721--><><!--begin:1682112531373--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682112531_co>:&nbsp;</b></span>Is there anything else I can assist you with for today?</div><!--end:1682112531373--><><!--begin:1682112552476--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1682112552_cv>:&nbsp;</b></span>ok, thank you!</div><!--end:1682112552476--><><!--begin:1682112558820--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1682112558_cv>:&nbsp;</b></span>Thats it! I appreciate the help</div><!--end:1682112558820--><><!--begin:1682112584890--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682112584_co>:&nbsp;</b></span>You are welcome, it is my pleasure! My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1682112584890--><><!--begin:1682112602516--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1682112602_cv>:&nbsp;</b></span>you too</div><!--end:1682112602516--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Will there be other summer dates for OSHA 40 hr hazwoper courses in the Chicago, IL area?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Beth!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBeth: Good\r\nTiffany: Yes the online schedule shows 90 days worth of dates at a time and is usually updated weekly with new dates.  \r\nBeth: So will August dates be posted at the start of May?\r\nTiffany: The August class dates will start being posted in May sometime but I can not give you an exact date.  \r\nTiffany: Is there anything else I can assist you with for today?\r\nBeth: ok, thank you!\r\nBeth: Thats it! I appreciate the help\r\nTiffany: You are welcome, it is my pleasure! My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nBeth: you too\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('306997117QV', 1682358633, 1682358709, 2, 23, 51, 8, 0, 0, 5, 0, 1202, 0, 0, 0, 0, 'robert abbott', 'rabbott@eaest.com', '75.211.163.218', '06414d02479c4faf2d744ecdd61c61de', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-ea engineering-cus-', 'how do i log back into a course ive already started?', '<div class=\'ca\'><div class=\'info_box\'><i>how do i log back into a course ive already started?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1682358636275--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682358636_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>robert abbott</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1682358636275--><><!--begin:1682358649878--><div class=\'cv\'><span class=\'notranslate\'><b>robert abbott<timestamp_1682358650_cv>:&nbsp;</b></span>i&#39;m good</div><!--end:1682358649878--><><!--begin:1682358681598--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682358681_co>:&nbsp;</b></span>The log in page can be found at: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1682358681598--><><!--begin:1682358707809--><div class=\'cv\'><span class=\'notranslate\'><b>robert abbott<timestamp_1682358707_cv>:&nbsp;</b></span>thank you</div><!--end:1682358707809--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'how do i log back into a course ive already started?\r\nTiffany has joined the chat.\r\nTiffany: Hi, robert abbott!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nrobert abbott: i&#39;m good\r\nTiffany: The log in page can be found at: https://csregsonline.com/\r\nrobert abbott: thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('307000317C4', 1682361813, 1682362822, 2, 23, 31, 9, 0, 0, 5, 0, 4291, 0, 0, 0, 0, 'Lily Nelson', 'lily.nelson@ghd.com', '4.20.19.218', 'a7d4ce8d922af76b2c8da6c0de6c3a82', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-GHD-cus-', 'Will the chicago (Wood Dale) training on 4/28/2023 still be  held? I am registered there and have not heard any updates. ', '<div class=\'ca\'><div class=\'info_box\'><i>Will the chicago (Wood Dale) training on 4/28/2023 still be  held? I am registered there and have not heard any updates. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1682361814759--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682361814_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Lily Nelson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1682361814759--><><!--begin:1682361823609--><div class=\'cv\'><span class=\'notranslate\'><b>Lily Nelson<timestamp_1682361823_cv>:&nbsp;</b></span>Good how are you?</div><!--end:1682361823609--><><!--begin:1682361843572--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682361843_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1682361843572--><><!--begin:1682361871133--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682361870_co>:&nbsp;</b></span>Management will make the class status final determination tomorrow.  Once we have the information we will reach out via email and phone call.</div><!--end:1682361871133--><><!--begin:1682361970461--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682361970_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1682361970461--><><!--begin:1682362027829--><div class=\'cv\'><span class=\'notranslate\'><b>Lily Nelson<timestamp_1682362027_cv>:&nbsp;</b></span>Yes if this is cancelled, can i extend my class. It says I will not have access after May 6th</div><!--end:1682362027829--><><!--begin:1682362047601--><div class=\'cv\'><span class=\'notranslate\'><b>Lily Nelson<timestamp_1682362047_cv>:&nbsp;</b></span>however, I keep trying but all the classes I have signed up for have been cancelled </div><!--end:1682362047601--><><!--begin:1682362139352--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682362139_co>:&nbsp;</b></span>Let me look up your training account</div><!--end:1682362139352--><><!--begin:1682362308730--><div class=\'cv\'><span class=\'notranslate\'><b>Lily Nelson<timestamp_1682362308_cv>:&nbsp;</b></span>Ok do you need any further information from me to look it up?</div><!--end:1682362308730--><><!--begin:1682362340912--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682362340_co>:&nbsp;</b></span>No I appolgize for the delay </div><!--end:1682362340912--><><!--begin:1682362373085--><div class=\'cv\'><span class=\'notranslate\'><b>Lily Nelson<timestamp_1682362373_cv>:&nbsp;</b></span>No worries take your time!</div><!--end:1682362373085--><><!--begin:1682362588770--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682362588_co>:&nbsp;</b></span>I can give you an extension on your onliine course</div><!--end:1682362588770--><><!--begin:1682362644988--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682362644_co>:&nbsp;</b></span>I have extended you until 06/06/2023 at no fee</div><!--end:1682362644988--><><!--begin:1682362698233--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682362698_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1682362698233--><><!--begin:1682362770582--><div class=\'cv\'><span class=\'notranslate\'><b>Lily Nelson<timestamp_1682362770_cv>:&nbsp;</b></span>Ok thank you</div><!--end:1682362770582--><><!--begin:1682362799462--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682362799_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1682362799462--><><!--begin:1682362810375--><div class=\'cv\'><span class=\'notranslate\'><b>Lily Nelson<timestamp_1682362810_cv>:&nbsp;</b></span>No thank you, have a good da</div><!--end:1682362810375--><><!--begin:1682362813226--><div class=\'cv\'><span class=\'notranslate\'><b>Lily Nelson<timestamp_1682362813_cv>:&nbsp;</b></span>*day!</div><!--end:1682362813226--><><!--begin:1682362818738--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682362818_co>:&nbsp;</b></span>You as well!!</div><!--end:1682362818738--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Will the chicago (Wood Dale) training on 4/28/2023 still be  held? I am registered there and have not heard any updates. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Lily Nelson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nLily Nelson: Good how are you?\r\nTiffany: I am good thank you!\r\nTiffany: Management will make the class status final determination tomorrow.  Once we have the information we will reach out via email and phone call.\r\nTiffany: Is there anything else I can assist you with today?\r\nLily Nelson: Yes if this is cancelled, can i extend my class. It says I will not have access after May 6th\r\nLily Nelson: however, I keep trying but all the classes I have signed up for have been cancelled \r\nTiffany: Let me look up your training account\r\nLily Nelson: Ok do you need any further information from me to look it up?\r\nTiffany: No I appolgize for the delay \r\nLily Nelson: No worries take your time!\r\nTiffany: I can give you an extension on your onliine course\r\nTiffany: I have extended you until 06/06/2023 at no fee\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nLily Nelson: Ok thank you\r\nTiffany: Is there anything else I can assist you with?\r\nLily Nelson: No thank you, have a good da\r\nLily Nelson: *day!\r\nTiffany: You as well!!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('307070590ZM', 1682432082, 1682433259, 2, 23, 27, 8, 0, 0, 0, 0, 2792, 0, 0, 0, 0, 'Owen Gebler', 'owen.gebler@perkinelmer.com', '152.51.48.1', '96567d0e4be69ab6a7d2766d7880caa9', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-PerkinElmer-cus-', 'I enrolled in an in person training and it only ever asked for the purchaser information. Where do I enter the information for the employee taking the course and when will additional information about the training(Times and Locations) be sent to the employee?', '<div class=\'ca\'><div class=\'info_box\'><i>I enrolled in an in person training and it only ever asked for the purchaser information. Where do I enter the information for the employee taking the course and when will additional information about the training(Times and Locations) be sent to the employee?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1682432084855--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682432084_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Owen Gebler</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1682432084855--><><!--begin:1682432132349--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682432132_co>:&nbsp;</b></span>I see your order and show the student as Behzad Saadi is this correct?</div><!--end:1682432132349--><><!--begin:1682432157122--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682432156_co>:&nbsp;</b></span>We will be sending out an email momentarily to the student and we will cc you the order creator.  </div><!--end:1682432157122--><><!--begin:1682432479743--><div class=\'cv\'><span class=\'notranslate\'><b>Owen Gebler<timestamp_1682432479_cv>:&nbsp;</b></span>I didnt think I ever entered the employee information</div><!--end:1682432479743--><><!--begin:1682432490538--><div class=\'cv\'><span class=\'notranslate\'><b>Owen Gebler<timestamp_1682432490_cv>:&nbsp;</b></span>I suppose that will be sufficient</div><!--end:1682432490538--><><!--begin:1682432494135--><div class=\'cv\'><span class=\'notranslate\'><b>Owen Gebler<timestamp_1682432494_cv>:&nbsp;</b></span>Thank you for the reply</div><!--end:1682432494135--><><!--begin:1682432544705--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682432544_co>:&nbsp;</b></span>Of course! Student info is entered before selecting the checkout option. <br> Is there anything else I can assist you with today?</div><!--end:1682432544705--><><!--begin:1682432753840--><div class=\'cv\'><span class=\'notranslate\'><b>Owen Gebler<timestamp_1682432753_cv>:&nbsp;</b></span>Not today thank you</div><!--end:1682432753840--><><!--begin:1682432773153--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682432772_co>:&nbsp;</b></span>You are welcome! My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1682432773153--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I enrolled in an in person training and it only ever asked for the purchaser information. Where do I enter the information for the employee taking the course and when will additional information about the training(Times and Locations) be sent to the employee?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Owen Gebler!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I see your order and show the student as Behzad Saadi is this correct?\r\nTiffany: We will be sending out an email momentarily to the student and we will cc you the order creator.  \r\nOwen Gebler: I didnt think I ever entered the employee information\r\nOwen Gebler: I suppose that will be sufficient\r\nOwen Gebler: Thank you for the reply\r\nTiffany: Of course! Student info is entered before selecting the checkout option.  Is there anything else I can assist you with today?\r\nOwen Gebler: Not today thank you\r\nTiffany: You are welcome! My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('307088182HB', 1682449695, 1682451087, 2, 23, 48, 10, 0, 0, 5, 0, 3508, 349, 0, 0, 0, 'John Brass', 'john@epi-team.com', '70.90.17.53', '1f17080868c3901c6ba6dfc0ce21e52d', 'Select Area of Inquiry:-_-Other-cus-Company-_-EPI, Inc-cus-', 'Is there any grace period on annual HAZWOPER physicals?  For example, if my last physical was on May 1st of last year, am I out of compliance as of May 2nd, or do I have (15 days, 30 days, etc) any leeway if my physical has to be pushed back?', '<div class=\'ca\'><div class=\'info_box\'><i>Is there any grace period on annual HAZWOPER physicals?  For example, if my last physical was on May 1st of last year, am I out of compliance as of May 2nd, or do I have (15 days, 30 days, etc) any leeway if my physical has to be pushed back?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1682449698995--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682449698_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>John Brass</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1682449698995--><><!--begin:1682449768770--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682449768_co>:&nbsp;</b></span>Are you asking about a physical as in a medical exam?</div><!--end:1682449768770--><><!--begin:1682449771067--><div class=\'cv\'><span class=\'notranslate\'><b>John Brass<timestamp_1682449770_cv>:&nbsp;</b></span>I am well thank you, hope you are also.  We have sent many employees for your 40 hr class in NJ.  I need clarification on physicals.</div><!--end:1682449771067--><><!--begin:1682449827699--><div class=\'cv\'><span class=\'notranslate\'><b>John Brass<timestamp_1682449827_cv>:&nbsp;</b></span>Not DOT or medical clearance, I am good on them.  Just a standard HAZWOPER physical.</div><!--end:1682449827699--><><!--begin:1682449841894--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682449841_co>:&nbsp;</b></span>We do not require you to bring a copy of your physical/medical records.  We want to ensure students and employers are aware anyone required to wear PPE gear for the job should be physically fit and maintain an annual physical up to date on file for their records.  Each participant is able to the dress-out exercises at their own discretion.  </div><!--end:1682449841894--><><!--begin:1682449911570--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682449911_co>:&nbsp;</b></span>HAZWOPER Refreshers and annual physicals should be done as close to the annual date sa possible and if you are not able to do that, you should keep documentation of the delay or lasp in time.  </div><!--end:1682449911570--><><!--begin:1682449950870--><div class=\'cv\'><span class=\'notranslate\'><b>John Brass<timestamp_1682449950_cv>:&nbsp;</b></span>OK, I think we are on two different pages.  I am looking for regulations on physicals.  Thank you for your help.</div><!--end:1682449950870--><><!--begin:1682450038302--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682450038_co>:&nbsp;</b></span>I apologize for the miscommunication.  </div><!--end:1682450038302--><><!--begin:1682450444868--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682450444_co>:&nbsp;</b></span>I see you called into our office,.  Have all your questions been answered?</div><!--end:1682450444868--><><!--begin:1682451084864--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682451084_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1682451084864--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Is there any grace period on annual HAZWOPER physicals?  For example, if my last physical was on May 1st of last year, am I out of compliance as of May 2nd, or do I have (15 days, 30 days, etc) any leeway if my physical has to be pushed back?\r\nTiffany has joined the chat.\r\nTiffany: Hi, John Brass!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Are you asking about a physical as in a medical exam?\r\nJohn Brass: I am well thank you, hope you are also.  We have sent many employees for your 40 hr class in NJ.  I need clarification on physicals.\r\nJohn Brass: Not DOT or medical clearance, I am good on them.  Just a standard HAZWOPER physical.\r\nTiffany: We do not require you to bring a copy of your physical/medical records.  We want to ensure students and employers are aware anyone required to wear PPE gear for the job should be physically fit and maintain an annual physical up to date on file for their records.  Each participant is able to the dress-out exercises at their own discretion.  \r\nTiffany: HAZWOPER Refreshers and annual physicals should be done as close to the annual date sa possible and if you are not able to do that, you should keep documentation of the delay or lasp in time.  \r\nJohn Brass: OK, I think we are on two different pages.  I am looking for regulations on physicals.  Thank you for your help.\r\nTiffany: I apologize for the miscommunication.  \r\nTiffany: I see you called into our office,.  Have all your questions been answered?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('307157206RW', 1682518694, 1682518881, 2, 23, 23, 4, 0, 0, 4, 0, 1576, 0, 0, 0, 0, 'Amy', 'avelasquez@rwater.com', '72.221.73.93', '26a4dabd72ec0f5c49cb4fe713334b39', 'Select Area of Inquiry:-_-Other-cus-Company-_-RWA-cus-', 'For the 24 Hr Hazwoper class I see a physical is required for the dress out exercise. Do employees need to bring proof of the physical?', '<div class=\'ca\'><div class=\'info_box\'><i>For the 24 Hr Hazwoper class I see a physical is required for the dress out exercise. Do employees need to bring proof of the physical?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1682518698239--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682518698_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Amy</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1682518698239--><><!--begin:1682518720397--><div class=\'cv\'><span class=\'notranslate\'><b>Amy<timestamp_1682518720_cv>:&nbsp;</b></span>Fine thanks</div><!--end:1682518720397--><><!--begin:1682518816194--><div class=\'cv\'><span class=\'notranslate\'><b>Amy<timestamp_1682518816_cv>:&nbsp;</b></span>Are you there?</div><!--end:1682518816194--><><!--begin:1682518855836--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682518855_co>:&nbsp;</b></span>24 Hour HAZWOPERs do not participate in the dress-out exercises as they are not required to by OSHA regulations.  So they do not need to provide proof of a physical.  24 Hour HAZWOPER students will only attend Tuesday 10 hours, Wednesday 10 hours and half day on Thursday approximately 4 hours. </div><!--end:1682518855836--><><!--begin:1682518879002--><div class=\'cv\'><span class=\'notranslate\'><b>Amy<timestamp_1682518879_cv>:&nbsp;</b></span>ok thank you</div><!--end:1682518879002--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'For the 24 Hr Hazwoper class I see a physical is required for the dress out exercise. Do employees need to bring proof of the physical?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Amy!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAmy: Fine thanks\r\nAmy: Are you there?\r\nTiffany: 24 Hour HAZWOPERs do not participate in the dress-out exercises as they are not required to by OSHA regulations.  So they do not need to provide proof of a physical.  24 Hour HAZWOPER students will only attend Tuesday 10 hours, Wednesday 10 hours and half day on Thursday approximately 4 hours. \r\nAmy: ok thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('30733018937', 1682691694, 1682692071, 2, 23, 40, 5, 0, 0, 5, 0, 3716, 0, 0, 0, 0, 'Ryan Lemay', 'Ryanlemay86@gmail.com', '168.245.155.52', '8de98604731962c74bbabd844f5ab793', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-NAVFAC-cus-', 'I have signed up for a class in June of this year in the area of columbus ohio. I just wanted to check and see how many people are in the class as of right now? Reason being, last time i signed up there wernt enough people and class was cancelled. I am waiting to book a room until i know this class has enough people to actually hold the class. ', '<div class=\'ca\'><div class=\'info_box\'><i>I have signed up for a class in June of this year in the area of columbus ohio. I just wanted to check and see how many people are in the class as of right now? Reason being, last time i signed up there wernt enough people and class was cancelled. I am waiting to book a room until i know this class has enough people to actually hold the class. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1682691705748--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682691705_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ryan Lemay</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1682691705748--><><!--begin:1682691724193--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Lemay<timestamp_1682691724_cv>:&nbsp;</b></span>im good, how are you</div><!--end:1682691724193--><><!--begin:1682691740684--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682691740_co>:&nbsp;</b></span>Good thank you</div><!--end:1682691740684--><><!--begin:1682691782828--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682691782_co>:&nbsp;</b></span>It seems you request/question did not come through on my screen.  How can I assist you today?</div><!--end:1682691782828--><><!--begin:1682691798444--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Lemay<timestamp_1682691798_cv>:&nbsp;</b></span>I have signed up for a class in June of this year in the area of columbus ohio. I just wanted to check and see how many people are in the class as of right now? Reason being, last time i signed up there wernt enough people and class was cancelled. I am waiting to book a room until i know this class has enough people to actually hold the class.</div><!--end:1682691798444--><><!--begin:1682691890381--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682691890_co>:&nbsp;</b></span>We currently have 3 people which includes you registered for that class.  </div><!--end:1682691890381--><><!--begin:1682691930917--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Lemay<timestamp_1682691930_cv>:&nbsp;</b></span>How many more do we need in order for this class to be held?</div><!--end:1682691930917--><><!--begin:1682691931365--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682691931_co>:&nbsp;</b></span>We will have the class status final determination from management at the very latest by the Friday before class.  </div><!--end:1682691931365--><><!--begin:1682691963829--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Lemay<timestamp_1682691963_cv>:&nbsp;</b></span>ok, i appreciate your help. Thank you</div><!--end:1682691963829--><><!--begin:1682691977308--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682691977_co>:&nbsp;</b></span>I would say at least 3 more but I am not the one who makes the final determination.  </div><!--end:1682691977308--><><!--begin:1682691989932--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682691989_co>:&nbsp;</b></span>You are welcome!  Is there anything else I can assist you with for today?</div><!--end:1682691989932--><><!--begin:1682692006759--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Lemay<timestamp_1682692006_cv>:&nbsp;</b></span>That will be it, hope you have a good weekend! thank you again</div><!--end:1682692006759--><><!--begin:1682692038686--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682692038_co>:&nbsp;</b></span>My pleasure! You as well!!</div><!--end:1682692038686--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have signed up for a class in June of this year in the area of columbus ohio. I just wanted to check and see how many people are in the class as of right now? Reason being, last time i signed up there wernt enough people and class was cancelled. I am waiting to book a room until i know this class has enough people to actually hold the class. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Ryan Lemay!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRyan Lemay: im good, how are you\r\nTiffany: Good thank you\r\nTiffany: It seems you request/question did not come through on my screen.  How can I assist you today?\r\nRyan Lemay: I have signed up for a class in June of this year in the area of columbus ohio. I just wanted to check and see how many people are in the class as of right now? Reason being, last time i signed up there wernt enough people and class was cancelled. I am waiting to book a room until i know this class has enough people to actually hold the class.\r\nTiffany: We currently have 3 people which includes you registered for that class.  \r\nRyan Lemay: How many more do we need in order for this class to be held?\r\nTiffany: We will have the class status final determination from management at the very latest by the Friday before class.  \r\nRyan Lemay: ok, i appreciate your help. Thank you\r\nTiffany: I would say at least 3 more but I am not the one who makes the final determination.  \r\nTiffany: You are welcome!  Is there anything else I can assist you with for today?\r\nRyan Lemay: That will be it, hope you have a good weekend! thank you again\r\nTiffany: My pleasure! You as well!!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('307343682WY', 1682705157, 1682705524, 1, 23, 10, 5, 0, 0, 0, 0, 2156, 0, 0, 0, 0, 'Chris', 'chris.voss@airliquide.com', '63.84.96.250', 'b20645ad3b39c2855b7563d454827e6d', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Air Liquide-cus-Online Course-_-Hydrogen Sulfide Safety Awareness for Oil and Gas-cus-', 'I\'m at the survey and there is no survey at the link', '<div class=\'ca\'><div class=\'info_box\'><i>I\'m at the survey and there is no survey at the link</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1682705160263--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682705160_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Chris</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1682705160263--><><!--begin:1682705180836--><div class=\'cv\'><span class=\'notranslate\'><b>Chris<timestamp_1682705181_cv>:&nbsp;</b></span>ok, ty, and you?</div><!--end:1682705180836--><><!--begin:1682705188875--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682705188_co>:&nbsp;</b></span>I am good thanks</div><!--end:1682705188875--><><!--begin:1682705195172--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682705195_co>:&nbsp;</b></span>One moment and I will look you up</div><!--end:1682705195172--><><!--begin:1682705373495--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682705373_co>:&nbsp;</b></span>I will notify my development team about the link not bringing up a survey.  You can proceed to the assessment if you would like.  If you have any input at this time you would like to submit you can send it to <a href=\'mailto:customerservice@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>customerservice@csregs.com</a></div><!--end:1682705373495--><><!--begin:1682705435165--><div class=\'cv\'><span class=\'notranslate\'><b>Chris<timestamp_1682705435_cv>:&nbsp;</b></span>I can&#39;t proceed to assessment, it won&#39;t let me until the survey is completed.</div><!--end:1682705435165--><><!--begin:1682705454837--><div class=\'cv\'><span class=\'notranslate\'><b>Chris<timestamp_1682705455_cv>:&nbsp;</b></span>Nevermind, Got it</div><!--end:1682705454837--><><!--begin:1682705475447--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682705475_co>:&nbsp;</b></span>Great! Glad it is working for you.  </div><!--end:1682705475447--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I\'m at the survey and there is no survey at the link\r\nTiffany has joined the chat.\r\nTiffany: Hi, Chris!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nChris: ok, ty, and you?\r\nTiffany: I am good thanks\r\nTiffany: One moment and I will look you up\r\nTiffany: I will notify my development team about the link not bringing up a survey.  You can proceed to the assessment if you would like.  If you have any input at this time you would like to submit you can send it to mailto:customerservice@csregs.com\r\nChris: I can&#39;t proceed to assessment, it won&#39;t let me until the survey is completed.\r\nChris: Nevermind, Got it\r\nTiffany: Great! Glad it is working for you.  \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('30734783237', 1682709303, 1682709659, 1, 23, 6, 3, 0, 0, 5, 0, 2801, 0, 0, 0, 0, 'Michael ', 'michael.Bedilion@airliquide.com', '63.84.96.250', '5852444a212031b01e7fc2142df39597', 'Question Type:-_-Computer/Network Issues-cus-Company-_-Air Liquide-cus-Online Course-_-H2S-cus-', 'Im trying to finish an online course and it instructed me to contact you.', '<div class=\'ca\'><div class=\'info_box\'><i>Im trying to finish an online course and it instructed me to contact you.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1682709304943--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682709304_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Michael </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1682709304943--><><!--begin:1682709326820--><div class=\'cv\'><span class=\'notranslate\'><b>Michael <timestamp_1682709327_cv>:&nbsp;</b></span>Im doing fine thank you and how are you</div><!--end:1682709326820--><><!--begin:1682709353546--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682709353_co>:&nbsp;</b></span>I am good thankyou</div><!--end:1682709353546--><><!--begin:1682709362352--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682709362_co>:&nbsp;</b></span>Are you taking the online 40 Hour HAZWOPER?</div><!--end:1682709362352--><><!--begin:1682709398209--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682709398_co>:&nbsp;</b></span>Nevermind I see you are in another course on the survey</div><!--end:1682709398209--><><!--begin:1682709401068--><div class=\'cv\'><span class=\'notranslate\'><b>Michael <timestamp_1682709401_cv>:&nbsp;</b></span>Its H2S hydrogen sulfide training</div><!--end:1682709401068--><><!--begin:1682709422980--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682709422_co>:&nbsp;</b></span>Are you completeing the survey right now?</div><!--end:1682709422980--><><!--begin:1682709442241--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682709442_co>:&nbsp;</b></span>One you complete that and exit it the final assessment should be able for you to start</div><!--end:1682709442241--><><!--begin:1682709449541--><div class=\'cv\'><span class=\'notranslate\'><b>Michael <timestamp_1682709449_cv>:&nbsp;</b></span>it wouldnt let me continue it said to contact you</div><!--end:1682709449541--><><!--begin:1682709471433--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682709471_co>:&nbsp;</b></span>Have you exited the survey module?</div><!--end:1682709471433--><><!--begin:1682709556003--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682709555_co>:&nbsp;</b></span>Once you exit the survey even if you did not complete it the final assessment is unlocked for you to complete.  </div><!--end:1682709556003--><><!--begin:1682709635773--><div class=\'cv\'><span class=\'notranslate\'><b>Michael <timestamp_1682709635_cv>:&nbsp;</b></span>ill give it a try</div><!--end:1682709635773--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Im trying to finish an online course and it instructed me to contact you.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Michael !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMichael : Im doing fine thank you and how are you\r\nTiffany: I am good thankyou\r\nTiffany: Are you taking the online 40 Hour HAZWOPER?\r\nTiffany: Nevermind I see you are in another course on the survey\r\nMichael : Its H2S hydrogen sulfide training\r\nTiffany: Are you completeing the survey right now?\r\nTiffany: One you complete that and exit it the final assessment should be able for you to start\r\nMichael : it wouldnt let me continue it said to contact you\r\nTiffany: Have you exited the survey module?\r\nTiffany: Once you exit the survey even if you did not complete it the final assessment is unlocked for you to complete.  \r\nMichael : ill give it a try\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3076086548T', 1682970127, 1682970339, 1, 23, 8, 5, 0, 0, 5, 0, 2319, 357, 0, 0, 0, 'Steven Rope', 'srope@medivanthealth.com', '65.133.84.186', '3b01caf3fd767f1f05aacb836fdeb3a2', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Medivant Health-cus-Online Course-_-Hazardous Waste Management (RCRA) Initial Certification-cus-', 'Hi, I am wondering how much time I need left before I can take the final assetment? Please let me know, thank you.', '<div class=\'ca\'><div class=\'info_box\'><i>Hi, I am wondering how much time I need left before I can take the final assetment? Please let me know, thank you.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1682970130657--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682970130_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Steven Rope</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1682970130657--><><!--begin:1682970152447--><div class=\'cv\'><span class=\'notranslate\'><b>Steven Rope<timestamp_1682970152_cv>:&nbsp;</b></span>Hi, I&#39;m doing well. You?</div><!--end:1682970152447--><><!--begin:1682970164633--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682970164_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1682970164633--><><!--begin:1682970190878--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682970190_co>:&nbsp;</b></span>You will need to log an additional 41 minutes and 54 seconds in the course before the assessment is available.  </div><!--end:1682970190878--><><!--begin:1682970211536--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682970211_co>:&nbsp;</b></span>You can go back into any module to add the review time in</div><!--end:1682970211536--><><!--begin:1682970222404--><div class=\'cv\'><span class=\'notranslate\'><b>Steven Rope<timestamp_1682970222_cv>:&nbsp;</b></span>Awesome. Ok, Awesome!!! So just watch videos until that time is up?</div><!--end:1682970222404--><><!--begin:1682970269860--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682970269_co>:&nbsp;</b></span>Yes.  As long as you are active inside any previous module the time will accrue.  </div><!--end:1682970269860--><><!--begin:1682970296084--><div class=\'cv\'><span class=\'notranslate\'><b>Steven Rope<timestamp_1682970296_cv>:&nbsp;</b></span>Ok, thank you. That is all I needed to know. Have a great day!</div><!--end:1682970296084--><><!--begin:1682970309520--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1682970309_co>:&nbsp;</b></span>Thank you! You as well!!</div><!--end:1682970309520--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hi, I am wondering how much time I need left before I can take the final assetment? Please let me know, thank you.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Steven Rope!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSteven Rope: Hi, I&#39;m doing well. You?\r\nTiffany: I am good thank you!\r\nTiffany: You will need to log an additional 41 minutes and 54 seconds in the course before the assessment is available.  \r\nTiffany: You can go back into any module to add the review time in\r\nSteven Rope: Awesome. Ok, Awesome!!! So just watch videos until that time is up?\r\nTiffany: Yes.  As long as you are active inside any previous module the time will accrue.  \r\nSteven Rope: Ok, thank you. That is all I needed to know. Have a great day!\r\nTiffany: Thank you! You as well!!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('307683960KK', 1683045447, 1683046073, 2, 23, 22, 3, 0, 0, 0, 0, 4796, 0, 0, 0, 0, 'Joe Prunty', 'joe.prunty@gmail.com', '24.161.8.254', 'fe5cb0a022e1945f8698eec127a9e980', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-American Lamp Recycling -cus-', 'I finished the 32 hours of course work, but I went to schedule the 8-hour and it got canceled. My employer at American Lamp Recycling told me to reach out to you folks about getting the rest of my course done, since I was emailed about the time remaining to get this course done. Any information would be great. Thank you so much!', '<div class=\'ca\'><div class=\'info_box\'><i>I finished the 32 hours of course work, but I went to schedule the 8-hour and it got canceled. My employer at American Lamp Recycling told me to reach out to you folks about getting the rest of my course done, since I was emailed about the time remaining to get this course done. Any information would be great. Thank you so much!</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683045449300--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683045449_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Joe Prunty</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1683045449300--><><!--begin:1683045482410--><div class=\'cv\'><span class=\'notranslate\'><b>Joe Prunty<timestamp_1683045481_cv>:&nbsp;</b></span>Not too bad, how bout yourself </div><!--end:1683045482410--><><!--begin:1683045506577--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683045506_co>:&nbsp;</b></span>I am good thank you</div><!--end:1683045506577--><><!--begin:1683045555527--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683045555_co>:&nbsp;</b></span>You will need to attend a hands-on class to receive the password for your online exam to finish the course.  </div><!--end:1683045555527--><><!--begin:1683045601253--><div class=\'cv\'><span class=\'notranslate\'><b>Joe Prunty<timestamp_1683045599_cv>:&nbsp;</b></span>I know, the one I tried to arrange got cancelled, and the email I got the other day said I have 12 days left before I can no longer access the course</div><!--end:1683045601253--><><!--begin:1683045633014--><div class=\'cv\'><span class=\'notranslate\'><b>Joe Prunty<timestamp_1683045631_cv>:&nbsp;</b></span>So my employer suggested I reach out to you folks about getting the rest of this done before the course time ends</div><!--end:1683045633014--><><!--begin:1683045682196--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683045682_co>:&nbsp;</b></span>Your online course current expiration date is set for 05/14/2023 which is when the full course should be completed by.  I can give you an additional 30 days extension for the online course at no fee.  Your new expiration date is now 06/14/2023.  You will need to complete the course before this new expiration date otherwise there ia 25% course reactivation fee that will need to be paid to extend your online course further.  </div><!--end:1683045682196--><><!--begin:1683045711971--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683045711_co>:&nbsp;</b></span>I suggest traveling to a confirmed hands-on dress-out class if possible to get your training finished up.  </div><!--end:1683045711971--><><!--begin:1683045745547--><div class=\'cv\'><span class=\'notranslate\'><b>Joe Prunty<timestamp_1683045744_cv>:&nbsp;</b></span>I understand. I&#39;ll let my employer know of this and see if he can get me scheduled.</div><!--end:1683045745547--><><!--begin:1683045776974--><div class=\'cv\'><span class=\'notranslate\'><b>Joe Prunty<timestamp_1683045775_cv>:&nbsp;</b></span>I&#39;m on my lunch break so I&#39;ll let him know when I return. Thanks for the information </div><!--end:1683045776974--><><!--begin:1683045831272--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683045831_co>:&nbsp;</b></span>The classes we have confirmed for this Friday are Dallas, TX, Atlanta, GA, Seattle, WA and Thorofare, NJ.  You can have your employer reach out to us via phone or email <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a> ext 1 or <a href=\'mailto:customerservice@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>customerservice@csregs.com</a></div><!--end:1683045831272--><><!--begin:1683045847602--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683045847_co>:&nbsp;</b></span>Is there anything else you need assistance with today?</div><!--end:1683045847602--><><!--begin:1683045873232--><div class=\'cv\'><span class=\'notranslate\'><b>Joe Prunty<timestamp_1683045871_cv>:&nbsp;</b></span>Understood </div><!--end:1683045873232--><><!--begin:1683045883655--><div class=\'cv\'><span class=\'notranslate\'><b>Joe Prunty<timestamp_1683045882_cv>:&nbsp;</b></span>That should be it</div><!--end:1683045883655--><><!--begin:1683045907353--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683045907_co>:&nbsp;</b></span>Great!! Have a safe day!</div><!--end:1683045907353--><><!--begin:1683045922000--><div class=\'cv\'><span class=\'notranslate\'><b>Joe Prunty<timestamp_1683045920_cv>:&nbsp;</b></span>You as well</div><!--end:1683045922000--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I finished the 32 hours of course work, but I went to schedule the 8-hour and it got canceled. My employer at American Lamp Recycling told me to reach out to you folks about getting the rest of my course done, since I was emailed about the time remaining to get this course done. Any information would be great. Thank you so much!\r\nTiffany has joined the chat.\r\nTiffany: Hi, Joe Prunty!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJoe Prunty: Not too bad, how bout yourself \r\nTiffany: I am good thank you\r\nTiffany: You will need to attend a hands-on class to receive the password for your online exam to finish the course.  \r\nJoe Prunty: I know, the one I tried to arrange got cancelled, and the email I got the other day said I have 12 days left before I can no longer access the course\r\nJoe Prunty: So my employer suggested I reach out to you folks about getting the rest of this done before the course time ends\r\nTiffany: Your online course current expiration date is set for 05/14/2023 which is when the full course should be completed by.  I can give you an additional 30 days extension for the online course at no fee.  Your new expiration date is now 06/14/2023.  You will need to complete the course before this new expiration date otherwise there ia 25% course reactivation fee that will need to be paid to extend your online course further.  \r\nTiffany: I suggest traveling to a confirmed hands-on dress-out class if possible to get your training finished up.  \r\nJoe Prunty: I understand. I&#39;ll let my employer know of this and see if he can get me scheduled.\r\nJoe Prunty: I&#39;m on my lunch break so I&#39;ll let him know when I return. Thanks for the information \r\nTiffany: The classes we have confirmed for this Friday are Dallas, TX, Atlanta, GA, Seattle, WA and Thorofare, NJ.  You can have your employer reach out to us via phone or email tel:8007112706 ext 1 or mailto:customerservice@csregs.com\r\nTiffany: Is there anything else you need assistance with today?\r\nJoe Prunty: Understood \r\nJoe Prunty: That should be it\r\nTiffany: Great!! Have a safe day!\r\nJoe Prunty: You as well\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('307701213AC', 1683062720, 1683063135, 2, 23, 42, 7, 0, 0, 5, 0, 3283, 0, 0, 0, 0, 'Stephen ', 'Stephen.french@jacobs.com', '172.56.169.94', 'fb786b4ba51c39f5642a86d0f810ee88', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Jacobs-cus-', 'looking to get an extension on 8hr HAZWOPER for myself and my team', '<div class=\'ca\'><div class=\'info_box\'><i>looking to get an extension on 8hr HAZWOPER for myself and my team</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683062723791--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683062723_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Stephen </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1683062723791--><><!--begin:1683062769215--><div class=\'cv\'><span class=\'notranslate\'><b>Stephen <timestamp_1683062736_cv>:&nbsp;</b></span>good</div><!--end:1683062769215--><><!--begin:1683062820426--><div class=\'cv\'><span class=\'notranslate\'><b>Stephen <timestamp_1683062788_cv>:&nbsp;</b></span>i am looking to get an extension on out 8hr HAZWOPER refresher class</div><!--end:1683062820426--><><!--begin:1683062812515--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683062812_co>:&nbsp;</b></span>I have given you a 30 day extension at no fee</div><!--end:1683062812515--><><!--begin:1683062833203--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683062833_co>:&nbsp;</b></span>Your new expiration date expires on 06/14/2023</div><!--end:1683062833203--><><!--begin:1683062871053--><div class=\'cv\'><span class=\'notranslate\'><b>Stephen <timestamp_1683062838_cv>:&nbsp;</b></span>can that be applied to the other 4 that are enrolled when i purchsed?</div><!--end:1683062871053--><><!--begin:1683062854182--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683062854_co>:&nbsp;</b></span>If you need another extension you will need to pay a 25% course reactivation fee.  </div><!--end:1683062854182--><><!--begin:1683062877899--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683062877_co>:&nbsp;</b></span>I would need student names to look each person and their course up</div><!--end:1683062877899--><><!--begin:1683062944855--><div class=\'cv\'><span class=\'notranslate\'><b>Stephen <timestamp_1683062912_cv>:&nbsp;</b></span>Derik Murphy, Nicholas Colbert, Jason Foster, Jason Bowers</div><!--end:1683062944855--><><!--begin:1683062954336--><div class=\'cv\'><span class=\'notranslate\'><b>Stephen <timestamp_1683062921_cv>:&nbsp;</b></span>all 8hr HAZWOPER refresher</div><!--end:1683062954336--><><!--begin:1683062945739--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683062945_co>:&nbsp;</b></span>one moment please</div><!--end:1683062945739--><><!--begin:1683063009376--><div class=\'cv\'><span class=\'notranslate\'><b>Stephen <timestamp_1683062976_cv>:&nbsp;</b></span>Jason Bowers will probably show up as Melvin Bowers in your system</div><!--end:1683063009376--><><!--begin:1683063106918--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683063106_co>:&nbsp;</b></span>I have given all 4 the same extension.  If anyone needs an additional extension there will be a 25% reactivation fee per course.</div><!--end:1683063106918--><><!--begin:1683063152635--><div class=\'cv\'><span class=\'notranslate\'><b>Stephen <timestamp_1683063120_cv>:&nbsp;</b></span>Thank you for the help Tiffany.</div><!--end:1683063152635--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'looking to get an extension on 8hr HAZWOPER for myself and my team\r\nTiffany has joined the chat.\r\nTiffany: Hi, Stephen !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nStephen : good\r\nStephen : i am looking to get an extension on out 8hr HAZWOPER refresher class\r\nTiffany: I have given you a 30 day extension at no fee\r\nTiffany: Your new expiration date expires on 06/14/2023\r\nStephen : can that be applied to the other 4 that are enrolled when i purchsed?\r\nTiffany: If you need another extension you will need to pay a 25% course reactivation fee.  \r\nTiffany: I would need student names to look each person and their course up\r\nStephen : Derik Murphy, Nicholas Colbert, Jason Foster, Jason Bowers\r\nStephen : all 8hr HAZWOPER refresher\r\nTiffany: one moment please\r\nStephen : Jason Bowers will probably show up as Melvin Bowers in your system\r\nTiffany: I have given all 4 the same extension.  If anyone needs an additional extension there will be a 25% reactivation fee per course.\r\nStephen : Thank you for the help Tiffany.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('307764348MM', 1683125862, 1683126701, 2, 23, 49, 11, 0, 0, 5, 0, 4946, 360, 0, 0, 0, 'Stephen Gabriel', 'sjg@envpartners.com', '73.167.98.131', 'f2fd0e5fff4cf1bf5751c4653dbd10dd', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Environmental Partners Group-cus-', 'Hello, I am requesting my 40 hour certification.  The order number is 1110061 and my company ID is 99064247. Training was completed in January 2013.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I am requesting my 40 hour certification.  The order number is 1110061 and my company ID is 99064247. Training was completed in January 2013.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683125864913--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683125864_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Stephen Gabriel</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1683125864913--><><!--begin:1683125883849--><div class=\'cv\'><span class=\'notranslate\'><b>Stephen Gabriel<timestamp_1683125883_cv>:&nbsp;</b></span>Hello, I am well</div><!--end:1683125883849--><><!--begin:1683125934147--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683125933_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1683125934147--><><!--begin:1683126004377--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683126004_co>:&nbsp;</b></span>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1683126004377--><><!--begin:1683126012592--><div class=\'cv\'><span class=\'notranslate\'><b>Stephen Gabriel<timestamp_1683126012_cv>:&nbsp;</b></span>thank you</div><!--end:1683126012592--><><!--begin:1683126086638--><div class=\'cv\'><span class=\'notranslate\'><b>Stephen Gabriel<timestamp_1683126086_cv>:&nbsp;</b></span>Is it possible to see who the contact was that the original certification was sent to?</div><!--end:1683126086638--><><!--begin:1683126169355--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683126169_co>:&nbsp;</b></span>Ann Marie Petricca</div><!--end:1683126169355--><><!--begin:1683126221997--><div class=\'cv\'><span class=\'notranslate\'><b>Stephen Gabriel<timestamp_1683126221_cv>:&nbsp;</b></span>were they emailed or mailed at the time?</div><!--end:1683126221997--><><!--begin:1683126272930--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683126272_co>:&nbsp;</b></span>It was sent via US Mail.  All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. </div><!--end:1683126272930--><><!--begin:1683126409000--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683126408_co>:&nbsp;</b></span>Is there anything else I can assist you with for today?</div><!--end:1683126409000--><><!--begin:1683126438935--><div class=\'cv\'><span class=\'notranslate\'><b>Stephen Gabriel<timestamp_1683126438_cv>:&nbsp;</b></span>if i fil out the replacement form is that mailed as well or emailed?</div><!--end:1683126438935--><><!--begin:1683126485530--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683126485_co>:&nbsp;</b></span>If you pay the $10 fee it is emailed.   If you want it sent via US Mail as well there is an additional cost.  </div><!--end:1683126485530--><><!--begin:1683126592339--><div class=\'cv\'><span class=\'notranslate\'><b>Stephen Gabriel<timestamp_1683126592_cv>:&nbsp;</b></span>How long will it take to get the certificate via email if i submit this now?</div><!--end:1683126592339--><><!--begin:1683126609322--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683126609_co>:&nbsp;</b></span>Within a couple hours at the most.</div><!--end:1683126609322--><><!--begin:1683126626244--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683126626_co>:&nbsp;</b></span>As long as we have all the information we need when the order is submitted.</div><!--end:1683126626244--><><!--begin:1683126689763--><div class=\'cv\'><span class=\'notranslate\'><b>Stephen Gabriel<timestamp_1683126689_cv>:&nbsp;</b></span>ok, that should cover me, thank you</div><!--end:1683126689763--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, I am requesting my 40 hour certification.  The order number is 1110061 and my company ID is 99064247. Training was completed in January 2013.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Stephen Gabriel!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nStephen Gabriel: Hello, I am well\r\nTiffany: One moment please while I look you up\r\nTiffany: There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nStephen Gabriel: thank you\r\nStephen Gabriel: Is it possible to see who the contact was that the original certification was sent to?\r\nTiffany: Ann Marie Petricca\r\nStephen Gabriel: were they emailed or mailed at the time?\r\nTiffany: It was sent via US Mail.  All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. \r\nTiffany: Is there anything else I can assist you with for today?\r\nStephen Gabriel: if i fil out the replacement form is that mailed as well or emailed?\r\nTiffany: If you pay the $10 fee it is emailed.   If you want it sent via US Mail as well there is an additional cost.  \r\nStephen Gabriel: How long will it take to get the certificate via email if i submit this now?\r\nTiffany: Within a couple hours at the most.\r\nTiffany: As long as we have all the information we need when the order is submitted.\r\nStephen Gabriel: ok, that should cover me, thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('307765931V9', 1683127438, 1683128666, 2, 23, 42, 3, 0, 0, 5, 0, 5266, 361, 0, 0, 0, 'Alex Smith', 'AlexanderSmith@deltafaucet.com', '192.154.121.162', '127baacde5b30b889c5eca7477f6bbdf', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Delta Faucet-cus-', 'I have not recieved my certificate from the dot hazmat training course. I completed the course on 2-27-23', '<div class=\'ca\'><div class=\'info_box\'><i>I have not recieved my certificate from the dot hazmat training course. I completed the course on 2-27-23</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683127440159--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683127440_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Alex Smith</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1683127440159--><><!--begin:1683127463121--><div class=\'cv\'><span class=\'notranslate\'><b>Alex Smith<timestamp_1683127463_cv>:&nbsp;</b></span>Good and you</div><!--end:1683127463121--><><!--begin:1683127475212--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683127475_co>:&nbsp;</b></span>I am good thank you</div><!--end:1683127475212--><><!--begin:1683127486681--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683127486_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1683127486681--><><!--begin:1683127499271--><div class=\'cv\'><span class=\'notranslate\'><b>Alex Smith<timestamp_1683127499_cv>:&nbsp;</b></span>ok</div><!--end:1683127499271--><><!--begin:1683127562211--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683127562_co>:&nbsp;</b></span>I show the certificate was sent via US Mail to:            <br>Delta Faucet Company 201500053<br>3441 Ridgecrest Road Ext<br>Jackson TN 38305</div><!--end:1683127562211--><><!--begin:1683127748438--><div class=\'cv\'><span class=\'notranslate\'><b>Alex Smith<timestamp_1683127748_cv>:&nbsp;</b></span>Our manger left and they cannot find it so if you can send another one or email one so they can have it on file would be great</div><!--end:1683127748438--><><!--begin:1683127961864--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683127961_co>:&nbsp;</b></span>We can reissue you a certificate at a small fee is you submit a request using the following link: <a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a></div><!--end:1683127961864--><><!--begin:1683127987249--><div class=\'cv\'><span class=\'notranslate\'><b>Alex Smith<timestamp_1683127987_cv>:&nbsp;</b></span>Ok thank you</div><!--end:1683127987249--><><!--begin:1683128064167--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683128064_co>:&nbsp;</b></span>You are welcome!</div><!--end:1683128064167--><><!--begin:1683128065121--><div class=\'cv\'><span class=\'notranslate\'><b>Alex Smith<timestamp_1683128065_cv>:&nbsp;</b></span>Can you mail it to my home address</div><!--end:1683128065121--><><!--begin:1683128122463--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683128122_co>:&nbsp;</b></span>If you have the release for cert authorization form completed by your company.  As we are only able to send it to the company address on file or your company email address without one completed.</div><!--end:1683128122463--><><!--begin:1683128164931--><div class=\'cv\'><span class=\'notranslate\'><b>Alex Smith<timestamp_1683128164_cv>:&nbsp;</b></span>ok thank you</div><!--end:1683128164931--><><!--begin:1683128194790--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683128194_co>:&nbsp;</b></span>Of course! Is there anything else I can assist you with today?</div><!--end:1683128194790--><><!--begin:1683128260284--><div class=\'cv\'><span class=\'notranslate\'><b>Alex Smith<timestamp_1683128260_cv>:&nbsp;</b></span>When we purchase another one can you put attention to for a certain person</div><!--end:1683128260284--><><!--begin:1683128311151--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683128310_co>:&nbsp;</b></span>Yes I can update the Delta Faucet Company account now with the person you want all certificates to go to their attention.  </div><!--end:1683128311151--><><!--begin:1683128377476--><div class=\'cv\'><span class=\'notranslate\'><b>Alex Smith<timestamp_1683128377_cv>:&nbsp;</b></span>Ok Attention to Bruce Falin</div><!--end:1683128377476--><><!--begin:1683128411833--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683128411_co>:&nbsp;</b></span>Thank you I have updated the account.  </div><!--end:1683128411833--><><!--begin:1683128432980--><div class=\'cv\'><span class=\'notranslate\'><b>Alex Smith<timestamp_1683128433_cv>:&nbsp;</b></span>ok thank you </div><!--end:1683128432980--><><!--begin:1683128493192--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683128493_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1683128493192--><><!--begin:1683128563221--><div class=\'cv\'><span class=\'notranslate\'><b>Alex Smith<timestamp_1683128563_cv>:&nbsp;</b></span>that will be all thanks for your help today</div><!--end:1683128563221--><><!--begin:1683128605104--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683128604_co>:&nbsp;</b></span>My pleasure! You have a fantastic rest of your day!</div><!--end:1683128605104--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I have not recieved my certificate from the dot hazmat training course. I completed the course on 2-27-23\r\nTiffany has joined the chat.\r\nTiffany: Hi, Alex Smith!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAlex Smith: Good and you\r\nTiffany: I am good thank you\r\nTiffany: One moment while I look you up please\r\nAlex Smith: ok\r\nTiffany: I show the certificate was sent via US Mail to:            Delta Faucet Company 2015000533441 Ridgecrest Road ExtJackson TN 38305\r\nAlex Smith: Our manger left and they cannot find it so if you can send another one or email one so they can have it on file would be great\r\nTiffany: We can reissue you a certificate at a small fee is you submit a request using the following link: https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\r\nAlex Smith: Ok thank you\r\nTiffany: You are welcome!\r\nAlex Smith: Can you mail it to my home address\r\nTiffany: If you have the release for cert authorization form completed by your company.  As we are only able to send it to the company address on file or your company email address without one completed.\r\nAlex Smith: ok thank you\r\nTiffany: Of course! Is there anything else I can assist you with today?\r\nAlex Smith: When we purchase another one can you put attention to for a certain person\r\nTiffany: Yes I can update the Delta Faucet Company account now with the person you want all certificates to go to their attention.  \r\nAlex Smith: Ok Attention to Bruce Falin\r\nTiffany: Thank you I have updated the account.  \r\nAlex Smith: ok thank you \r\nTiffany: Is there anything else I can assist you with today?\r\nAlex Smith: that will be all thanks for your help today\r\nTiffany: My pleasure! You have a fantastic rest of your day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('3077809933V', 1683142492, 1683142906, 2, 19, 34, 16, 0, 0, 0, 0, 2069, 0, 0, 0, 0, 'Kailee Hasbrook', 'kailee.hasbrook@stantec.com', '206.51.194.102', 'acbd7f5d71a471786ff94501e41998c7', 'Select Area of Inquiry:-_-Other-cus-Company-_-Stantec-cus-', 'I\'m taking the 40 hour hazwoper in Minneapolis and I was wondering which dates the in person portion of my course is offered? Please let me know. Thanks!!', '<div class=\'ca\'><div class=\'info_box\'><i>I\'m taking the 40 hour hazwoper in Minneapolis and I was wondering which dates the in person portion of my course is offered? Please let me know. Thanks!!</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1683142562747--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1683142562_co>:&nbsp;</b></span>Kailee are you doing your 40 hour class online or are you attending a 40 hour HAZWOPER seminar?</div><!--end:1683142562747--><><!--begin:1683142587312--><div class=\'cv\'><span class=\'notranslate\'><b>Kailee Hasbrook<timestamp_1683142587_cv>:&nbsp;</b></span>I&#39;m doing the 40 hour online</div><!--end:1683142587312--><><!--begin:1683142638417--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1683142638_co>:&nbsp;</b></span>Whay company are you with?</div><!--end:1683142638417--><><!--begin:1683142669839--><div class=\'cv\'><span class=\'notranslate\'><b>Kailee Hasbrook<timestamp_1683142669_cv>:&nbsp;</b></span>Stantec</div><!--end:1683142669839--><><!--begin:1683142784120--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1683142784_co>:&nbsp;</b></span>Is this email address the best one to use to send you the information on setting up your Hands On class  <a href=\'mailto:kailee.hasbrook@stantec.com\' target=\'_blank\' rel=\'noopener noreferrer\'>kailee.hasbrook@stantec.com</a>?</div><!--end:1683142784120--><><!--begin:1683142803270--><div class=\'cv\'><span class=\'notranslate\'><b>Kailee Hasbrook<timestamp_1683142803_cv>:&nbsp;</b></span>Yes</div><!--end:1683142803270--><><!--begin:1683142888034--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1683142887_co>:&nbsp;</b></span>Great! Give mw about 5 minutes and I will have that in your Inbox.</div><!--end:1683142888034--><><!--begin:1683142896780--><div class=\'cv\'><span class=\'notranslate\'><b>Kailee Hasbrook<timestamp_1683142896_cv>:&nbsp;</b></span>Thank you!!</div><!--end:1683142896780--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I\'m taking the 40 hour hazwoper in Minneapolis and I was wondering which dates the in person portion of my course is offered? Please let me know. Thanks!!\r\nTracy has joined the chat.\r\nTracy: Kailee are you doing your 40 hour class online or are you attending a 40 hour HAZWOPER seminar?\r\nKailee Hasbrook: I&#39;m doing the 40 hour online\r\nTracy: Whay company are you with?\r\nKailee Hasbrook: Stantec\r\nTracy: Is this email address the best one to use to send you the information on setting up your Hands On class  mailto:kailee.hasbrook@stantec.com?\r\nKailee Hasbrook: Yes\r\nTracy: Great! Give mw about 5 minutes and I will have that in your Inbox.\r\nKailee Hasbrook: Thank you!!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('307845413HQ', 1683206887, 1683207307, 2, 23, 9, 7, 0, 0, 5, 0, 4277, 0, 0, 0, 0, 'Aaron Gover', 'agover17@yahoo.com', '134.210.225.223', '407f8e84da2102d89b4170cb9e974201', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Kleinfelder-cus-', 'I\'m hoping to register for an in-person training session for the 40-hour HAZWOPER certification during the week of May 8 - May 12. I have already submitted payment for the online portion. ', '<div class=\'ca\'><div class=\'info_box\'><i>I\'m hoping to register for an in-person training session for the 40-hour HAZWOPER certification during the week of May 8 - May 12. I have already submitted payment for the online portion. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683206890766--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683206890_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Aaron Gover</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1683206890766--><><!--begin:1683206905314--><div class=\'cv\'><span class=\'notranslate\'><b>Aaron Gover<timestamp_1683206905_cv>:&nbsp;</b></span>I&#39;m doing alright, how are you?</div><!--end:1683206905314--><><!--begin:1683206920254--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683206920_co>:&nbsp;</b></span>I am good thank you</div><!--end:1683206920254--><><!--begin:1683206928245--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683206928_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1683206928245--><><!--begin:1683206938759--><div class=\'cv\'><span class=\'notranslate\'><b>Aaron Gover<timestamp_1683206938_cv>:&nbsp;</b></span>No worries. </div><!--end:1683206938759--><><!--begin:1683206980731--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683206980_co>:&nbsp;</b></span>In order to register for the hands-on class the online portion of the course mus tbe completed.  I show you have not started your online course yet.  </div><!--end:1683206980731--><><!--begin:1683207029675--><div class=\'cv\'><span class=\'notranslate\'><b>Aaron Gover<timestamp_1683207029_cv>:&nbsp;</b></span>Ah, I see. Is it common for people to be able to register the same week that the online portion is finished?</div><!--end:1683207029675--><><!--begin:1683207063847--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683207063_co>:&nbsp;</b></span>As long as the class is confirmed and there are seats available in the class you would like, yes.  Which location are you interested in attending for the hands-on class?</div><!--end:1683207063847--><><!--begin:1683207130268--><div class=\'cv\'><span class=\'notranslate\'><b>Aaron Gover<timestamp_1683207130_cv>:&nbsp;</b></span>Either Ft. Washington, PA or Somerset, NJ. </div><!--end:1683207130268--><><!--begin:1683207193785--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683207193_co>:&nbsp;</b></span>Fort Washington, PA is confirmed for next Friday 05/12/2023 but the next Somerset, NJ class is scheduled for 06/02/2023 and is not confirmed at this time.  </div><!--end:1683207193785--><><!--begin:1683207224594--><div class=\'cv\'><span class=\'notranslate\'><b>Aaron Gover<timestamp_1683207224_cv>:&nbsp;</b></span>I see. Alright, well thank you! I appreciate your time and your help on this issue. </div><!--end:1683207224594--><><!--begin:1683207252503--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683207252_co>:&nbsp;</b></span>My pleasure! </div><!--end:1683207252503--><><!--begin:1683207260331--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683207260_co>:&nbsp;</b></span>Is there anything else I can assist you with for today?</div><!--end:1683207260331--><><!--begin:1683207269808--><div class=\'cv\'><span class=\'notranslate\'><b>Aaron Gover<timestamp_1683207269_cv>:&nbsp;</b></span>No, that is everything.</div><!--end:1683207269808--><><!--begin:1683207277603--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683207277_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1683207277603--><><!--begin:1683207286810--><div class=\'cv\'><span class=\'notranslate\'><b>Aaron Gover<timestamp_1683207286_cv>:&nbsp;</b></span>You as well!</div><!--end:1683207286810--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I\'m hoping to register for an in-person training session for the 40-hour HAZWOPER certification during the week of May 8 - May 12. I have already submitted payment for the online portion. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Aaron Gover!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAaron Gover: I&#39;m doing alright, how are you?\r\nTiffany: I am good thank you\r\nTiffany: One moment while I look you up please\r\nAaron Gover: No worries. \r\nTiffany: In order to register for the hands-on class the online portion of the course mus tbe completed.  I show you have not started your online course yet.  \r\nAaron Gover: Ah, I see. Is it common for people to be able to register the same week that the online portion is finished?\r\nTiffany: As long as the class is confirmed and there are seats available in the class you would like, yes.  Which location are you interested in attending for the hands-on class?\r\nAaron Gover: Either Ft. Washington, PA or Somerset, NJ. \r\nTiffany: Fort Washington, PA is confirmed for next Friday 05/12/2023 but the next Somerset, NJ class is scheduled for 06/02/2023 and is not confirmed at this time.  \r\nAaron Gover: I see. Alright, well thank you! I appreciate your time and your help on this issue. \r\nTiffany: My pleasure! \r\nTiffany: Is there anything else I can assist you with for today?\r\nAaron Gover: No, that is everything.\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nAaron Gover: You as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('307852535GA', 1683214007, 1683214388, 1, 23, 7, 2, 0, 0, 5, 0, 3074, 0, 0, 0, 0, 'Jack Baney', 'jackson.baney@arcadis-us.com', '107.123.17.32', '2bc711e64715d864c06ffe745765cc57', 'Question Type:-_-Computer/Network Issues-cus-Company-_-Arcadis-cus-Online Course-_-HAZWOPR Site Supervisor-cus-', 'Module Assessment is frozen and cant progress slide', '<div class=\'ca\'><div class=\'info_box\'><i>Module Assessment is frozen and cant progress slide</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683214009565--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683214009_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jack Baney</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1683214009565--><><!--begin:1683214031107--><div class=\'cv\'><span class=\'notranslate\'><b>Jack Baney<timestamp_1683214031_cv>:&nbsp;</b></span>Good, having troubles with my module Assessment slide</div><!--end:1683214031107--><><!--begin:1683214075209--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683214075_co>:&nbsp;</b></span>One moment while I am looking you up</div><!--end:1683214075209--><><!--begin:1683214161958--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683214161_co>:&nbsp;</b></span>I show back in March when you started the course you allowed it to time out due to inactivity.  This can cause the issue you are experiencing. </div><!--end:1683214161958--><><!--begin:1683214195350--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683214195_co>:&nbsp;</b></span>Please be sure to log out using the appropriate links usually in the uppoer right hand corner when you are going to stop training for a time.  </div><!--end:1683214195350--><><!--begin:1683214219685--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683214219_co>:&nbsp;</b></span>This should assist with avoiding error from occuring.  </div><!--end:1683214219685--><><!--begin:1683214241462--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683214241_co>:&nbsp;</b></span>I have passed you through the current module so you should now be able to proceed forward.  </div><!--end:1683214241462--><><!--begin:1683214242392--><div class=\'cv\'><span class=\'notranslate\'><b>Jack Baney<timestamp_1683214242_cv>:&nbsp;</b></span>Ok, thank you, the issue has been resolved</div><!--end:1683214242392--><><!--begin:1683214262061--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683214261_co>:&nbsp;</b></span>Is there anything else I can assist you with for today?</div><!--end:1683214262061--><><!--begin:1683214314958--><div class=\'cv\'><span class=\'notranslate\'><b>Jack Baney<timestamp_1683214315_cv>:&nbsp;</b></span>nope, thank you</div><!--end:1683214314958--><><!--begin:1683214332839--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683214332_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1683214332839--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Module Assessment is frozen and cant progress slide\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jack Baney!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJack Baney: Good, having troubles with my module Assessment slide\r\nTiffany: One moment while I am looking you up\r\nTiffany: I show back in March when you started the course you allowed it to time out due to inactivity.  This can cause the issue you are experiencing. \r\nTiffany: Please be sure to log out using the appropriate links usually in the uppoer right hand corner when you are going to stop training for a time.  \r\nTiffany: This should assist with avoiding error from occuring.  \r\nTiffany: I have passed you through the current module so you should now be able to proceed forward.  \r\nJack Baney: Ok, thank you, the issue has been resolved\r\nTiffany: Is there anything else I can assist you with for today?\r\nJack Baney: nope, thank you\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('307853652ZJ', 1683215128, 1683216265, 1, 23, 11, 8, 0, 0, 5, 1, 2761, 0, 0, 0, 0, 'Jack Baney', 'jackson.baney@arcadis-us.com', '107.123.17.32', '2bc711e64715d864c06ffe745765cc57', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Arcadis-cus-Online Course-_-HAZWOPR Site Supervisor-cus-', 'Slide frozen on module assessment and wont progress', '<div class=\'ca\'><div class=\'info_box\'><i>Slide frozen on module assessment and wont progress</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683215130651--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683215130_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jack Baney</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1683215130651--><><!--begin:1683215165395--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683215165_co>:&nbsp;</b></span>One moment please</div><!--end:1683215165395--><><!--begin:1683215198445--><div class=\'cv\'><span class=\'notranslate\'><b>Jack Baney<timestamp_1683215198_cv>:&nbsp;</b></span>Not bad, having problems progressing slides in the module assessment, didnt time out or similar, just simply stopped progressing</div><!--end:1683215198445--><><!--begin:1683215315323--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683215315_co>:&nbsp;</b></span>I passed you through again.  You may need to start the module over it review missed data.</div><!--end:1683215315323--><><!--begin:1683215335291--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683215335_co>:&nbsp;</b></span>Does your computer have pop up blockers installed?</div><!--end:1683215335291--><><!--begin:1683215335290--><div class=\'cv\'><span class=\'notranslate\'><b>Jack Baney<timestamp_1683215335_cv>:&nbsp;</b></span>Ok thank you, what could be causing this issue?</div><!--end:1683215335290--><><!--begin:1683215354420--><div class=\'cv\'><span class=\'notranslate\'><b>Jack Baney<timestamp_1683215354_cv>:&nbsp;</b></span>I think so, but was able to pass the other modules before</div><!--end:1683215354420--><><!--begin:1683215374724--><div class=\'cv\'><span class=\'notranslate\'><b>Jack Baney<timestamp_1683215374_cv>:&nbsp;</b></span>I dont have ad block on</div><!--end:1683215374724--><><!--begin:1683215497269--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683215497_co>:&nbsp;</b></span>I see you are using Edge which should work fine.  So I will have to look more into to see what could be causing this error from occuring.  </div><!--end:1683215497269--><><!--begin:1683215545919--><div class=\'cv\'><span class=\'notranslate\'><b>Jack Baney<timestamp_1683215546_cv>:&nbsp;</b></span>ok</div><!--end:1683215545919--><><!--begin:1683216093427--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683216093_co>:&nbsp;</b></span>I have elevated the rrors to Tier 2 tech support.  If they continue to occur please let me know.</div><!--end:1683216093427--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Slide frozen on module assessment and wont progress\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jack Baney!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: One moment please\r\nJack Baney: Not bad, having problems progressing slides in the module assessment, didnt time out or similar, just simply stopped progressing\r\nTiffany: I passed you through again.  You may need to start the module over it review missed data.\r\nTiffany: Does your computer have pop up blockers installed?\r\nJack Baney: Ok thank you, what could be causing this issue?\r\nJack Baney: I think so, but was able to pass the other modules before\r\nJack Baney: I dont have ad block on\r\nTiffany: I see you are using Edge which should work fine.  So I will have to look more into to see what could be causing this error from occuring.  \r\nJack Baney: ok\r\nTiffany: I have elevated the rrors to Tier 2 tech support.  If they continue to occur please let me know.\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3078721764T', 1683233647, 1683234112, 1, 23, 5, 3, 0, 0, 0, 0, 3411, 0, 0, 0, 0, 'Eva Kempanowski', 'ekemp@celestica.com', '134.204.93.122', 'dd4f3c513edcede176101dd168438aec', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Celestica-cus-Online Course-_-yes-cus-', 'I tried to click on resume and is not taking me to the course where I left off?\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>I tried to click on resume and is not taking me to the course where I left off?\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683233654672--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683233654_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Eva Kempanowski</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1683233654672--><><!--begin:1683233668197--><div class=\'cv\'><span class=\'notranslate\'><b>Eva Kempanowski<timestamp_1683233668_cv>:&nbsp;</b></span>o.k. and you?</div><!--end:1683233668197--><><!--begin:1683233681600--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683233681_co>:&nbsp;</b></span>I am good thank you</div><!--end:1683233681600--><><!--begin:1683233712671--><div class=\'cv\'><span class=\'notranslate\'><b>Eva Kempanowski<timestamp_1683233712_cv>:&nbsp;</b></span>how can I go to my course...I have clicked on resume but is not taking me to my lesson?</div><!--end:1683233712671--><><!--begin:1683233737272--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683233737_co>:&nbsp;</b></span>After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  <br> <br>Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  <br><br>Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. </div><!--end:1683233737272--><><!--begin:1683233770335--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683233770_co>:&nbsp;</b></span>I show you need to log 8 minutes and 18 seconds more before lesson 04 is available.  </div><!--end:1683233770335--><><!--begin:1683233814903--><div class=\'cv\'><span class=\'notranslate\'><b>Eva Kempanowski<timestamp_1683233814_cv>:&nbsp;</b></span>o.k. thank you</div><!--end:1683233814903--><><!--begin:1683233820008--><div class=\'cv\'><span class=\'notranslate\'><b>Eva Kempanowski<timestamp_1683233820_cv>:&nbsp;</b></span>i will do that</div><!--end:1683233820008--><><!--begin:1683233822113--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683233821_co>:&nbsp;</b></span>You are welcome!</div><!--end:1683233822113--><><!--begin:1683233835622--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683233835_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1683233835622--><><!--begin:1683234102888--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683234102_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1683234102888--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I tried to click on resume and is not taking me to the course where I left off?\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Eva Kempanowski!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nEva Kempanowski: o.k. and you?\r\nTiffany: I am good thank you\r\nEva Kempanowski: how can I go to my course...I have clicked on resume but is not taking me to my lesson?\r\nTiffany: After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. \r\nTiffany: I show you need to log 8 minutes and 18 seconds more before lesson 04 is available.  \r\nEva Kempanowski: o.k. thank you\r\nEva Kempanowski: i will do that\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('30787282948', 1683234300, 1683234477, 1, 23, 6, 4, 0, 0, 5, 0, 2195, 0, 0, 0, 0, 'Steve Mitchell', 'smitchell@eroresources.com', '162.247.247.114', '6b06b5316a5b2b5e25ec50c37f007f86', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-ERO-cus-Online Course-_-OSHA 8hr refresher-cus-', 'Unable to start actual course.  Stuck on first page:  \"Support\" ', '<div class=\'ca\'><div class=\'info_box\'><i>Unable to start actual course.  Stuck on first page:  \"Support\" </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683234304104--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683234303_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Steve Mitchell</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1683234304104--><><!--begin:1683234322741--><div class=\'cv\'><span class=\'notranslate\'><b>Steve Mitchell<timestamp_1683234322_cv>:&nbsp;</b></span>fine, thanks</div><!--end:1683234322741--><><!--begin:1683234339137--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683234338_co>:&nbsp;</b></span>After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  <br> <br>Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  <br><br>Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. </div><!--end:1683234339137--><><!--begin:1683234374792--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683234374_co>:&nbsp;</b></span>I show you need to log another 2 minutes and 54 seconds in the support module before proceeding</div><!--end:1683234374792--><><!--begin:1683234389248--><div class=\'cv\'><span class=\'notranslate\'><b>Steve Mitchell<timestamp_1683234389_cv>:&nbsp;</b></span>ok</div><!--end:1683234389248--><><!--begin:1683234420528--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683234420_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1683234420528--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Unable to start actual course.  Stuck on first page:  \"Support\" \r\nTiffany has joined the chat.\r\nTiffany: Hi, Steve Mitchell!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSteve Mitchell: fine, thanks\r\nTiffany: After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. \r\nTiffany: I show you need to log another 2 minutes and 54 seconds in the support module before proceeding\r\nSteve Mitchell: ok\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('307873367YT', 1683234841, 1683235078, 1, 23, 9, 7, 0, 0, 5, 1, 2217, 0, 0, 0, 0, 'Steve Mitchell', 'smitchell@eroresources.com', '162.247.247.114', '6b06b5316a5b2b5e25ec50c37f007f86', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-ERO-cus-Online Course-_-8hr refresher-cus-', 'Stuck on \"Support\" module for &gt;5min.  ?', '<div class=\'ca\'><div class=\'info_box\'><i>Stuck on \"Support\" module for &gt;5min.  ?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683234844934--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683234844_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Steve Mitchell</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1683234844934--><><!--begin:1683234878717--><div class=\'cv\'><span class=\'notranslate\'><b>Steve Mitchell<timestamp_1683234878_cv>:&nbsp;</b></span>well, can&#39;t get past the support module.</div><!--end:1683234878717--><><!--begin:1683234883347--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683234883_co>:&nbsp;</b></span>Are you still inside the support module now?</div><!--end:1683234883347--><><!--begin:1683234891764--><div class=\'cv\'><span class=\'notranslate\'><b>Steve Mitchell<timestamp_1683234891_cv>:&nbsp;</b></span>yes</div><!--end:1683234891764--><><!--begin:1683234919378--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683234919_co>:&nbsp;</b></span>You will need to exit the module before the time is added in for me to see.</div><!--end:1683234919378--><><!--begin:1683234956234--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683234956_co>:&nbsp;</b></span>The next module is now available for you to start.</div><!--end:1683234956234--><><!--begin:1683235002572--><div class=\'cv\'><span class=\'notranslate\'><b>Steve Mitchell<timestamp_1683235002_cv>:&nbsp;</b></span>ok.  closed.  now given the option to launch course overview.  Will I be prompted when time completed?</div><!--end:1683235002572--><><!--begin:1683235062066--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683235061_co>:&nbsp;</b></span>It will not prompt you when you have reached the minimum time needed.  </div><!--end:1683235062066--><><!--begin:1683235074302--><div class=\'cv\'><span class=\'notranslate\'><b>Steve Mitchell<timestamp_1683235074_cv>:&nbsp;</b></span>ok.  timer set</div><!--end:1683235074302--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Stuck on \"Support\" module for &gt;5min.  ?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Steve Mitchell!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSteve Mitchell: well, can&#39;t get past the support module.\r\nTiffany: Are you still inside the support module now?\r\nSteve Mitchell: yes\r\nTiffany: You will need to exit the module before the time is added in for me to see.\r\nTiffany: The next module is now available for you to start.\r\nSteve Mitchell: ok.  closed.  now given the option to launch course overview.  Will I be prompted when time completed?\r\nTiffany: It will not prompt you when you have reached the minimum time needed.  \r\nSteve Mitchell: ok.  timer set\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('30795431047', 1683315818, 1683316472, 2, 23, 43, 5, 0, 0, 0, 0, 1860, 0, 0, 0, 0, 'Susan Ronhaar', 'susan.ronhaar@lumentum.com', '64.85.226.24', 'be0a613bac3d1b106844b359b2923bce', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Lumentum Operations-cus-', 'Is the course \"DOT Hazmat Transportation-Virtual Instructor Led Training (VILT)\" going to be offered in June 2023? The course page only lists April 24th (which was a week ago) and May 15th. I need to train 4 people, but can\'t have all 4 of them train on the same day.', '<div class=\'ca\'><div class=\'info_box\'><i>Is the course \"DOT Hazmat Transportation-Virtual Instructor Led Training (VILT)\" going to be offered in June 2023? The course page only lists April 24th (which was a week ago) and May 15th. I need to train 4 people, but can\'t have all 4 of them train on the same day.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683315821091--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683315820_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Susan Ronhaar</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1683315821091--><><!--begin:1683315853061--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683315852_co>:&nbsp;</b></span>One moment while I look up dates for you</div><!--end:1683315853061--><><!--begin:1683315917236--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683315917_co>:&nbsp;</b></span>We have one scheduled for June 12th as well</div><!--end:1683315917236--><><!--begin:1683316010365--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683316010_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1683316010365--><><!--begin:1683316471247--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683316471_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1683316471247--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Is the course \"DOT Hazmat Transportation-Virtual Instructor Led Training (VILT)\" going to be offered in June 2023? The course page only lists April 24th (which was a week ago) and May 15th. I need to train 4 people, but can\'t have all 4 of them train on the same day.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Susan Ronhaar!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: One moment while I look up dates for you\r\nTiffany: We have one scheduled for June 12th as well\r\nTiffany: Is there anything else I can assist you with?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('308212344KG', 1683573817, 1683573999, 1, 23, 8, 5, 0, 0, 5, 0, 1636, 0, 0, 0, 0, 'Nicholas Moore', 'nemoore@vandstrom.com', '50.222.128.34', 'a52fcf0cd1b391a57eafe62d07f33bb2', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Vandstrom, Inc.-cus-Online Course-_-8-Hour HAZWOPER Refresher-cus-', 'I am stuck on the \"Online Tech Support\" module. It will not complete.', '<div class=\'ca\'><div class=\'info_box\'><i>I am stuck on the \"Online Tech Support\" module. It will not complete.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683573819668--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683573819_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Nicholas Moore</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1683573819668--><><!--begin:1683573846079--><div class=\'cv\'><span class=\'notranslate\'><b>Nicholas Moore<timestamp_1683573846_cv>:&nbsp;</b></span>I&#39;m doing okay, it seems like the issue I was having has resolved itself. Not really sure what I did.</div><!--end:1683573846079--><><!--begin:1683573852323--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683573852_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1683573852323--><><!--begin:1683573870595--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683573870_co>:&nbsp;</b></span>Oh great!</div><!--end:1683573870595--><><!--begin:1683573909133--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683573908_co>:&nbsp;</b></span>Could have been you added a bit more time with aloowed the next module to unlock</div><!--end:1683573909133--><><!--begin:1683573997505--><div class=\'cv\'><span class=\'notranslate\'><b>Nicholas Moore<timestamp_1683573997_cv>:&nbsp;</b></span>Sounds good thank you for your help!@</div><!--end:1683573997505--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am stuck on the \"Online Tech Support\" module. It will not complete.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Nicholas Moore!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nNicholas Moore: I&#39;m doing okay, it seems like the issue I was having has resolved itself. Not really sure what I did.\r\nTiffany: One moment please while I look you up\r\nTiffany: Oh great!\r\nTiffany: Could have been you added a bit more time with aloowed the next module to unlock\r\nNicholas Moore: Sounds good thank you for your help!@\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('308214425MV', 1683575924, 1683576985, 2, 23, 34, 9, 0, 0, 0, 0, 5973, 0, 0, 0, 0, 'Bill Johnson', 'bjohnson@valimet.com', '12.105.133.90', 'ca31109b658ed8f08fc1023b3ddc9ace', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Valimet, Inc.-cus-', 'I am looking at getting 1-2 of our employees complete 40 Hour HAZWOPER Training, including the required hands-on training. I am trying to decide between the hybrid class (online training and 8 hours hands-on) or the instructor led 40 hour training. Does the instructor lead 40 hour training meet ALL requirements of training or does it still require 8 hours of hands on training?', '<div class=\'ca\'><div class=\'info_box\'><i>I am looking at getting 1-2 of our employees complete 40 Hour HAZWOPER Training, including the required hands-on training. I am trying to decide between the hybrid class (online training and 8 hours hands-on) or the instructor led 40 hour training. Does the instructor lead 40 hour training meet ALL requirements of training or does it still require 8 hours of hands on training?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683575928593--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683575928_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Bill Johnson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1683575928593--><><!--begin:1683575947111--><div class=\'cv\'><span class=\'notranslate\'><b>Bill Johnson<timestamp_1683575947_cv>:&nbsp;</b></span>Hi, I am alright, how are you?</div><!--end:1683575947111--><><!--begin:1683575998941--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683575998_co>:&nbsp;</b></span>The seminar in person classes include the hands-on dressout portion.  </div><!--end:1683575998941--><><!--begin:1683576038498--><div class=\'cv\'><span class=\'notranslate\'><b>Bill Johnson<timestamp_1683576038_cv>:&nbsp;</b></span>So that will meet ALL requirements for HAZWOPER certification?</div><!--end:1683576038498--><><!--begin:1683576080759--><div class=\'cv\'><span class=\'notranslate\'><b>Bill Johnson<timestamp_1683576080_cv>:&nbsp;</b></span>We will not need any additional training, just the refresher courses?</div><!--end:1683576080759--><><!--begin:1683576152383--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683576152_co>:&nbsp;</b></span>OSHA does require in field training as well which should be done on the job usually.  But yes both our seminar and online courses students receive a certificate after completing and passing the course which is as per 29 CFR 1910.120(e)</div><!--end:1683576152383--><><!--begin:1683576173846--><div class=\'cv\'><span class=\'notranslate\'><b>Bill Johnson<timestamp_1683576173_cv>:&nbsp;</b></span>Do you offer in field training?</div><!--end:1683576173846--><><!--begin:1683576184596--><div class=\'cv\'><span class=\'notranslate\'><b>Bill Johnson<timestamp_1683576184_cv>:&nbsp;</b></span>We need a complete solution. Thanks.</div><!--end:1683576184596--><><!--begin:1683576189277--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683576189_co>:&nbsp;</b></span>Afteran employee has the 40-Hour HAZWOPER certification yes they are reuired to do the annual refresher course.  </div><!--end:1683576189277--><><!--begin:1683576303254--><div class=\'cv\'><span class=\'notranslate\'><b>Bill Johnson<timestamp_1683576303_cv>:&nbsp;</b></span>Do you offer in field training required by OSHA?</div><!--end:1683576303254--><><!--begin:1683576331304--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683576331_co>:&nbsp;</b></span>We do not do in field training.  As stated that is usully done on the job as each employee&#39;s job functions are different.  </div><!--end:1683576331304--><><!--begin:1683576387066--><div class=\'cv\'><span class=\'notranslate\'><b>Bill Johnson<timestamp_1683576387_cv>:&nbsp;</b></span>How are we supposed to do in field training if we are sending people out for training? we have 40 employees and the two we send to training will be the most experienced in HAZWOPER.</div><!--end:1683576387066--><><!--begin:1683576397014--><div class=\'cv\'><span class=\'notranslate\'><b>Bill Johnson<timestamp_1683576397_cv>:&nbsp;</b></span>Not sure what to do about that...</div><!--end:1683576397014--><><!--begin:1683576483197--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683576483_co>:&nbsp;</b></span>Could I have a phone number for you to reach out and it may be better to talk then chat</div><!--end:1683576483197--><><!--begin:1683576500683--><div class=\'cv\'><span class=\'notranslate\'><b>Bill Johnson<timestamp_1683576500_cv>:&nbsp;</b></span>sure, thanks. <a href=\'tel:2094441617\' target=\'_blank\' rel=\'noopener noreferrer\'>(209) 444-1617</a></div><!--end:1683576500683--><><!--begin:1683576577327--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683576577_co>:&nbsp;</b></span>Thank you </div><!--end:1683576577327--><><!--begin:1683576589178--><div class=\'cv\'><span class=\'notranslate\'><b>Bill Johnson<timestamp_1683576589_cv>:&nbsp;</b></span><span class=\'emoji_chat\'>&#128077;</span></div><!--end:1683576589178--><><!--begin:1683576629205--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683576629_co>:&nbsp;</b></span>I will have Tracy give you a call in just a minute.  </div><!--end:1683576629205--><><!--begin:1683576638808--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683576638_co>:&nbsp;</b></span>Is there anything else I nca assist you with for now?</div><!--end:1683576638808--><><!--begin:1683576662648--><div class=\'cv\'><span class=\'notranslate\'><b>Bill Johnson<timestamp_1683576662_cv>:&nbsp;</b></span>Great, I will look forward to talking with Tracy. Not right now, thank you.</div><!--end:1683576662648--><><!--begin:1683576714302--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683576714_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1683576714302--><><!--begin:1683576725032--><div class=\'cv\'><span class=\'notranslate\'><b>Bill Johnson<timestamp_1683576725_cv>:&nbsp;</b></span>Thanks, you too!</div><!--end:1683576725032--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am looking at getting 1-2 of our employees complete 40 Hour HAZWOPER Training, including the required hands-on training. I am trying to decide between the hybrid class (online training and 8 hours hands-on) or the instructor led 40 hour training. Does the instructor lead 40 hour training meet ALL requirements of training or does it still require 8 hours of hands on training?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Bill Johnson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBill Johnson: Hi, I am alright, how are you?\r\nTiffany: The seminar in person classes include the hands-on dressout portion.  \r\nBill Johnson: So that will meet ALL requirements for HAZWOPER certification?\r\nBill Johnson: We will not need any additional training, just the refresher courses?\r\nTiffany: OSHA does require in field training as well which should be done on the job usually.  But yes both our seminar and online courses students receive a certificate after completing and passing the course which is as per 29 CFR 1910.120(e)\r\nBill Johnson: Do you offer in field training?\r\nBill Johnson: We need a complete solution. Thanks.\r\nTiffany: Afteran employee has the 40-Hour HAZWOPER certification yes they are reuired to do the annual refresher course.  \r\nBill Johnson: Do you offer in field training required by OSHA?\r\nTiffany: We do not do in field training.  As stated that is usully done on the job as each employee&#39;s job functions are different.  \r\nBill Johnson: How are we supposed to do in field training if we are sending people out for training? we have 40 employees and the two we send to training will be the most experienced in HAZWOPER.\r\nBill Johnson: Not sure what to do about that...\r\nTiffany: Could I have a phone number for you to reach out and it may be better to talk then chat\r\nBill Johnson: sure, thanks. tel:2094441617\r\nTiffany: Thank you \r\nBill Johnson: &#128077;\r\nTiffany: I will have Tracy give you a call in just a minute.  \r\nTiffany: Is there anything else I nca assist you with for now?\r\nBill Johnson: Great, I will look forward to talking with Tracy. Not right now, thank you.\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nBill Johnson: Thanks, you too!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('308214479BY', 1683575954, 1683576513, 1, 23, 10, 6, 0, 0, 0, 0, 3226, 0, 0, 0, 0, 'Hans Grevstad', 'Hansg@skillsinc.com', '207.109.71.122', '637195bf4b504be2791aed311881db62', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Skills Inc-cus-Online Course-_-HAZWOPER 8 hour-cus-', 'I logged in and I dont know how to get past Online support section(very first section in HAZWOPER). The next module is grayed out and wont let me click on it in the HAZWOPER course.', '<div class=\'ca\'><div class=\'info_box\'><i>I logged in and I dont know how to get past Online support section(very first section in HAZWOPER). The next module is grayed out and wont let me click on it in the HAZWOPER course.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683576018725--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683576018_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1683576018725--><><!--begin:1683576045982--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683576045_co>:&nbsp;</b></span>After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  <br> <br>Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  <br><br>Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. </div><!--end:1683576045982--><><!--begin:1683576171056--><div class=\'cv\'><span class=\'notranslate\'><b>Hans Grevstad<timestamp_1683576171_cv>:&nbsp;</b></span>It has been over 10 minutes. I can go back and see.</div><!--end:1683576171056--><><!--begin:1683576225703--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683576225_co>:&nbsp;</b></span>Have you been logged in on a module for 10 minutes?</div><!--end:1683576225703--><><!--begin:1683576250031--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683576249_co>:&nbsp;</b></span>I do show the course overview is available to take</div><!--end:1683576250031--><><!--begin:1683576264515--><div class=\'cv\'><span class=\'notranslate\'><b>Hans Grevstad<timestamp_1683576264_cv>:&nbsp;</b></span>Ok i can click on the next section now, sorry</div><!--end:1683576264515--><><!--begin:1683576281606--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683576281_co>:&nbsp;</b></span>Is there anything else I can assist you with for today?</div><!--end:1683576281606--><><!--begin:1683576308147--><div class=\'cv\'><span class=\'notranslate\'><b>Hans Grevstad<timestamp_1683576308_cv>:&nbsp;</b></span>No that is all thanks for help, goodbye</div><!--end:1683576308147--><><!--begin:1683576344910--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683576344_co>:&nbsp;</b></span>You are welcome!</div><!--end:1683576344910--><><!--begin:1683576347927--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683576347_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1683576347927--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I logged in and I dont know how to get past Online support section(very first section in HAZWOPER). The next module is grayed out and wont let me click on it in the HAZWOPER course.\r\nTiffany has joined the chat.\r\nTiffany: One moment while I look you up please\r\nTiffany: After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. \r\nHans Grevstad: It has been over 10 minutes. I can go back and see.\r\nTiffany: Have you been logged in on a module for 10 minutes?\r\nTiffany: I do show the course overview is available to take\r\nHans Grevstad: Ok i can click on the next section now, sorry\r\nTiffany: Is there anything else I can assist you with for today?\r\nHans Grevstad: No that is all thanks for help, goodbye\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('308283729MW', 1683645244, 1683645393, 2, 23, 51, 12, 0, 0, 1, 0, 1216, 0, 0, 0, 0, 'Patrick Dickerson', 'pdickerson@trccompanies.com', '136.226.84.92', '50cbc5c0991d57563650ae603333bdda', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-TRC Companies-cus-', 'I signed up for the in-person 8 hour training to complete my 40 hours for the date of May 19 in Lansing, MI. When will I know the date is confirmed or not. ', '<div class=\'ca\'><div class=\'info_box\'><i>I signed up for the in-person 8 hour training to complete my 40 hours for the date of May 19 in Lansing, MI. When will I know the date is confirmed or not. </i></div></div><><div class=\'ca\'><b>Aaron</b> has joined the chat.</div><><!--begin:1683645247197--><div class=\'co\'><span class=\'notranslate\'><b>Aaron<timestamp_1683645247_co>:&nbsp;</b></span>Good day <span class=\'notranslate\'>Patrick Dickerson</span> my name is <span class=\'notranslate\'>Aaron</span> .</div><!--end:1683645247197--><><!--begin:1683645275728--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Dickerson<timestamp_1683645275_cv>:&nbsp;</b></span>Hi Aaron</div><!--end:1683645275728--><><!--begin:1683645370716--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683645370_co>:&nbsp;</b></span>Good day Patrick I think there was a technical glitch as the chat was passed to me.  I am Tiffany</div><!--end:1683645370716--><><!--begin:1683645387603--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Dickerson<timestamp_1683645387_cv>:&nbsp;</b></span>Hi Tiffany</div><!--end:1683645387603--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I signed up for the in-person 8 hour training to complete my 40 hours for the date of May 19 in Lansing, MI. When will I know the date is confirmed or not. \r\nAaron has joined the chat.\r\nAaron: Good day Patrick Dickerson my name is Aaron .\r\nPatrick Dickerson: Hi Aaron\r\nTiffany: Good day Patrick I think there was a technical glitch as the chat was passed to me.  I am Tiffany\r\nPatrick Dickerson: Hi Tiffany\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('308283998WY', 1683645492, 1683645558, 2, 23, 29, 6, 0, 0, 0, 1, 762, 0, 0, 0, 0, 'Patrick Dickerson', 'pdickerson@trccompanies.com', '136.226.84.92', '50cbc5c0991d57563650ae603333bdda', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-TRC Companies-cus-', 'I signed up for the in-person 8 hour training to complete my 40 hours for the date of May 19 in Lansing, MI. When will I know the date is confirmed or not.', '<div class=\'ca\'><div class=\'info_box\'><i>I signed up for the in-person 8 hour training to complete my 40 hours for the date of May 19 in Lansing, MI. When will I know the date is confirmed or not.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683645516180--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683645516_co>:&nbsp;</b></span>Management will make the class status final update by Tuesday 05/16/2023.  </div><!--end:1683645516180--><><!--begin:1683645557183--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Dickerson<timestamp_1683645557_cv>:&nbsp;</b></span>Okay Thanks</div><!--end:1683645557183--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I signed up for the in-person 8 hour training to complete my 40 hours for the date of May 19 in Lansing, MI. When will I know the date is confirmed or not.\r\nTiffany has joined the chat.\r\nTiffany: Management will make the class status final update by Tuesday 05/16/2023.  \r\nPatrick Dickerson: Okay Thanks\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('308284022W7', 1683645494, 1683645900, 1, 23, 7, 2, 0, 0, 0, 0, 2751, 0, 0, 0, 0, 'Bone', 'bacabone@gmail.com', '174.213.240.168', 'a7b39e6866347fb9de3cb1d2f34840d6', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Evoqua-cus-Online Course-_-Atmosphere contaminates confined space-cus-', 'Cannot progress at summary. No selectable option', '<div class=\'ca\'><div class=\'info_box\'><i>Cannot progress at summary. No selectable option</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683645527097--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683645526_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Bone</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1683645527097--><><!--begin:1683645535600--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683645535_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1683645535600--><><!--begin:1683645597281--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683645597_co>:&nbsp;</b></span>Which course are you currently logged into?</div><!--end:1683645597281--><><!--begin:1683645677757--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683645677_co>:&nbsp;</b></span>I have passed you through the Atmospheric Hazards in Confined Spaces module in the 40 Hour HAZWOPER.  You can now proceed forward.  </div><!--end:1683645677757--><><!--begin:1683645751775--><div class=\'cv\'><span class=\'notranslate\'><b>Bone<timestamp_1683645751_cv>:&nbsp;</b></span>Thank you very much</div><!--end:1683645751775--><><!--begin:1683645787887--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683645787_co>:&nbsp;</b></span>To ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.<br>Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.<br>If you are not active, log out of the course. <br>To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  <br>Is there anything else I can assist you with for today?</div><!--end:1683645787887--><><!--begin:1683645823914--><div class=\'cv\'><span class=\'notranslate\'><b>Bone<timestamp_1683645824_cv>:&nbsp;</b></span>Don’t believe so</div><!--end:1683645823914--><><!--begin:1683645832913--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683645832_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1683645832913--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Cannot progress at summary. No selectable option\r\nTiffany has joined the chat.\r\nTiffany: Hi, Bone!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: One moment while I look you up please\r\nTiffany: Which course are you currently logged into?\r\nTiffany: I have passed you through the Atmospheric Hazards in Confined Spaces module in the 40 Hour HAZWOPER.  You can now proceed forward.  \r\nBone: Thank you very much\r\nTiffany: To ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.If you are not active, log out of the course. To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  Is there anything else I can assist you with for today?\r\nBone: Don’t believe so\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3082959883W', 1683657469, 1683659938, 1, 23, 15, 12, 0, 0, 5, 0, 4420, 371, 0, 0, 0, 'Mike Gallegos', 'michael.gallegos@hawaiiancement.com', '72.235.64.130', 'eb5219e2ce97d5ba609b3cb726c8db35', 'Question Type:-_-Computer/Network Issues-cus-Company-_-Hawaiian Cement-cus-Online Course-_-HazCom for Supervisors-cus-', 'Trying to log in but forgot password, system says it\'s sending me a link to change password but no email coming through tried twice and waited for awhile and nothing. Need assistance logging in.  MG', '<div class=\'ca\'><div class=\'info_box\'><i>Trying to log in but forgot password, system says it\'s sending me a link to change password but no email coming through tried twice and waited for awhile and nothing. Need assistance logging in.  MG</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683657470956--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683657470_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Mike Gallegos</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1683657470956--><><!--begin:1683657502001--><div class=\'cv\'><span class=\'notranslate\'><b>Mike Gallegos<timestamp_1683657502_cv>:&nbsp;</b></span>Hello, is this Tiffany Clark? </div><!--end:1683657502001--><><!--begin:1683657608537--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683657608_co>:&nbsp;</b></span>Yes :)</div><!--end:1683657608537--><><!--begin:1683657608582--><div class=\'cv\'><span class=\'notranslate\'><b>Mike Gallegos<timestamp_1683657608_cv>:&nbsp;</b></span>You responded to my emial about certificate and reciept if so. Just wanted to thank you directly. </div><!--end:1683657608582--><><!--begin:1683657621601--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683657621_co>:&nbsp;</b></span>Of course!</div><!--end:1683657621601--><><!--begin:1683657686560--><div class=\'cv\'><span class=\'notranslate\'><b>Mike Gallegos<timestamp_1683657686_cv>:&nbsp;</b></span>You&#39;re a busy lady, so I&#39;m attempting to log on and forgot email. took course the day before going on vacartion so just trying to finish this as I returned back to the office yesterday</div><!--end:1683657686560--><><!--begin:1683657711345--><div class=\'cv\'><span class=\'notranslate\'><b>Mike Gallegos<timestamp_1683657711_cv>:&nbsp;</b></span>Just need link to reset password and then I can log in. </div><!--end:1683657711345--><><!--begin:1683657730091--><div class=\'cv\'><span class=\'notranslate\'><b>Mike Gallegos<timestamp_1683657730_cv>:&nbsp;</b></span>Forgot password not email</div><!--end:1683657730091--><><!--begin:1683657764566--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683657764_co>:&nbsp;</b></span>I can change your password for you if you would like so you do not have to wait for an email </div><!--end:1683657764566--><><!--begin:1683657781120--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683657780_co>:&nbsp;</b></span>The log in page link: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1683657781120--><><!--begin:1683657790227--><div class=\'cv\'><span class=\'notranslate\'><b>Mike Gallegos<timestamp_1683657790_cv>:&nbsp;</b></span>that would be great.</div><!--end:1683657790227--><><!--begin:1683657807871--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683657807_co>:&nbsp;</b></span>New password: safety123</div><!--end:1683657807871--><><!--begin:1683657829382--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683657829_co>:&nbsp;</b></span>Do you want to try to log in while I am on the chat with you?</div><!--end:1683657829382--><><!--begin:1683657837116--><div class=\'cv\'><span class=\'notranslate\'><b>Mike Gallegos<timestamp_1683657837_cv>:&nbsp;</b></span>excellent thank you again, appreciate your support. </div><!--end:1683657837116--><><!--begin:1683657856490--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683657856_co>:&nbsp;</b></span>You are welcome! My pleasure! </div><!--end:1683657856490--><><!--begin:1683657884215--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683657884_co>:&nbsp;</b></span>Is there anything else I can assist you with for today?</div><!--end:1683657884215--><><!--begin:1683658167353--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683658167_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1683658167353--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Trying to log in but forgot password, system says it\'s sending me a link to change password but no email coming through tried twice and waited for awhile and nothing. Need assistance logging in.  MG\r\nTiffany has joined the chat.\r\nTiffany: Hi, Mike Gallegos!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMike Gallegos: Hello, is this Tiffany Clark? \r\nTiffany: Yes :)\r\nMike Gallegos: You responded to my emial about certificate and reciept if so. Just wanted to thank you directly. \r\nTiffany: Of course!\r\nMike Gallegos: You&#39;re a busy lady, so I&#39;m attempting to log on and forgot email. took course the day before going on vacartion so just trying to finish this as I returned back to the office yesterday\r\nMike Gallegos: Just need link to reset password and then I can log in. \r\nMike Gallegos: Forgot password not email\r\nTiffany: I can change your password for you if you would like so you do not have to wait for an email \r\nTiffany: The log in page link: https://csregsonline.com/\r\nMike Gallegos: that would be great.\r\nTiffany: New password: safety123\r\nTiffany: Do you want to try to log in while I am on the chat with you?\r\nMike Gallegos: excellent thank you again, appreciate your support. \r\nTiffany: You are welcome! My pleasure! \r\nTiffany: Is there anything else I can assist you with for today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('308297680TG', 1683659174, 1683659935, 2, 23, 29, 10, 0, 0, 0, 0, 2338, 0, 0, 0, 0, 'Tammi', 'tammicorbin@washgas.com', '161.69.116.34', 'c104ed32abf144d39eda214ce95065d3', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Washington Gas-cus-', 'How many seats are available for June 27, Falls Church, VA and August 1, in glen Burnie, MD? When will the next Fall Church class be after this one?', '<div class=\'ca\'><div class=\'info_box\'><i>How many seats are available for June 27, Falls Church, VA and August 1, in glen Burnie, MD? When will the next Fall Church class be after this one?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683659178786--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683659178_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Tammi</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1683659178786--><><!--begin:1683659205358--><div class=\'cv\'><span class=\'notranslate\'><b>Tammi<timestamp_1683659205_cv>:&nbsp;</b></span>I am doing good. Hope all is well.</div><!--end:1683659205358--><><!--begin:1683659226611--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683659226_co>:&nbsp;</b></span>I am good thank you</div><!--end:1683659226611--><><!--begin:1683659236210--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683659236_co>:&nbsp;</b></span>One moment while I look those classes up for you</div><!--end:1683659236210--><><!--begin:1683659442052--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683659441_co>:&nbsp;</b></span>15 seats are available for the 40-Hour HAZWOPER in both classes</div><!--end:1683659442052--><><!--begin:1683659500830--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683659500_co>:&nbsp;</b></span>The next Virgina one is scheduled for 08/15 through 08/18</div><!--end:1683659500830--><><!--begin:1683659529525--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683659529_co>:&nbsp;</b></span>Is there anything else I can assist you with for today?</div><!--end:1683659529525--><><!--begin:1683659749316--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683659749_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1683659749316--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'How many seats are available for June 27, Falls Church, VA and August 1, in glen Burnie, MD? When will the next Fall Church class be after this one?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Tammi!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTammi: I am doing good. Hope all is well.\r\nTiffany: I am good thank you\r\nTiffany: One moment while I look those classes up for you\r\nTiffany: 15 seats are available for the 40-Hour HAZWOPER in both classes\r\nTiffany: The next Virgina one is scheduled for 08/15 through 08/18\r\nTiffany: Is there anything else I can assist you with for today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('308371756BX', 1683733285, 1683734251, 2, 23, 63, 11, 0, 0, 5, 0, 6710, 372, 0, 0, 0, 'Eddie Ball', 'charles.e.ball@faa.gov', '162.58.82.135', 'f407e1062c9d57418bf7e45b34e2da30', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-FAA-cus-', 'I need an invoice for a class so that I can secure payment to register.\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>I need an invoice for a class so that I can secure payment to register.\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683733288076--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683733287_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Eddie Ball</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1683733288076--><><!--begin:1683733323046--><div class=\'cv\'><span class=\'notranslate\'><b>Eddie Ball<timestamp_1683733321_cv>:&nbsp;</b></span>Barely awake, I&#39;m in Hawaii, its 0530</div><!--end:1683733323046--><><!--begin:1683733341792--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683733341_co>:&nbsp;</b></span>That is early </div><!--end:1683733341792--><><!--begin:1683733368090--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683733367_co>:&nbsp;</b></span>We cannot issue an invoice without an order being placed but I can provide you a quote if that will work</div><!--end:1683733368090--><><!--begin:1683733385257--><div class=\'cv\'><span class=\'notranslate\'><b>Eddie Ball<timestamp_1683733383_cv>:&nbsp;</b></span>I need an invoice for a HAZWOPER class so that my MPA can get me registered</div><!--end:1683733385257--><><!--begin:1683733396451--><div class=\'cv\'><span class=\'notranslate\'><b>Eddie Ball<timestamp_1683733394_cv>:&nbsp;</b></span>that should work</div><!--end:1683733396451--><><!--begin:1683733429459--><div class=\'cv\'><span class=\'notranslate\'><b>Eddie Ball<timestamp_1683733427_cv>:&nbsp;</b></span>It&#39;s for the May 30- June 2 course in Las Vegas</div><!--end:1683733429459--><><!--begin:1683733449040--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683733448_co>:&nbsp;</b></span>You need a quote for both the DOT and 40-Hour HAZWOPER?</div><!--end:1683733449040--><><!--begin:1683733567404--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683733567_co>:&nbsp;</b></span>I do not have a DOT that week so do you just need the 40-Hour HAZWOPER?</div><!--end:1683733567404--><><!--begin:1683733573459--><div class=\'cv\'><span class=\'notranslate\'><b>Eddie Ball<timestamp_1683733571_cv>:&nbsp;</b></span>just the 40 hour hazwoper</div><!--end:1683733573459--><><!--begin:1683733582231--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683733582_co>:&nbsp;</b></span>Alright sounds good!</div><!--end:1683733582231--><><!--begin:1683733590935--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683733590_co>:&nbsp;</b></span>I will email you over some information</div><!--end:1683733590935--><><!--begin:1683733606531--><div class=\'cv\'><span class=\'notranslate\'><b>Eddie Ball<timestamp_1683733604_cv>:&nbsp;</b></span>Is the DOT on Monday of that week</div><!--end:1683733606531--><><!--begin:1683733640454--><div class=\'cv\'><span class=\'notranslate\'><b>Eddie Ball<timestamp_1683733638_cv>:&nbsp;</b></span>The dates for this class are Tuesday thru Friday</div><!--end:1683733640454--><><!--begin:1683733666042--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683733665_co>:&nbsp;</b></span>Normally it would be but that week is Memorial Day so no training.  Yes the 40-HAZ is Tuesday through Friday 4/10-Hour days.  Is this <a href=\'mailto:charles.e.ball@faa.gov\' target=\'_blank\' rel=\'noopener noreferrer\'>charles.e.ball@faa.gov</a>  the best email to send it to?</div><!--end:1683733666042--><><!--begin:1683733690952--><div class=\'cv\'><span class=\'notranslate\'><b>Eddie Ball<timestamp_1683733689_cv>:&nbsp;</b></span>yes that works</div><!--end:1683733690952--><><!--begin:1683733734074--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683733733_co>:&nbsp;</b></span>I will send it to you soon.  Is there anything else I can assist you with today?</div><!--end:1683733734074--><><!--begin:1683734015722--><div class=\'cv\'><span class=\'notranslate\'><b>Eddie Ball<timestamp_1683734013_cv>:&nbsp;</b></span>I was looking at regietering and this class comes up in Somerset NJ not Las Vegas NV</div><!--end:1683734015722--><><!--begin:1683734034288--><div class=\'cv\'><span class=\'notranslate\'><b>Eddie Ball<timestamp_1683734032_cv>:&nbsp;</b></span>I notice they&#39;re both the same days</div><!--end:1683734034288--><><!--begin:1683734052042--><div class=\'cv\'><span class=\'notranslate\'><b>Eddie Ball<timestamp_1683734050_cv>:&nbsp;</b></span>But I&#39;m going to be in NV, not NJ</div><!--end:1683734052042--><><!--begin:1683734075531--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683734075_co>:&nbsp;</b></span>We do have both locations scheduled the same week.  Just be sure to select the location you would like</div><!--end:1683734075531--><><!--begin:1683734076464--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683734076_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/40-hour-hazwoper-initial-site-worker\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/40-hour-hazwoper-initial-site-worker</a></div><!--end:1683734076464--><><!--begin:1683734114078--><div class=\'cv\'><span class=\'notranslate\'><b>Eddie Ball<timestamp_1683734112_cv>:&nbsp;</b></span>okay thanks, I did select NV but it said NJ when I got into it</div><!--end:1683734114078--><><!--begin:1683734172193--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683734172_co>:&nbsp;</b></span>I will keep an eye out for your order/registration and make sure it is for Las Vegas, NV</div><!--end:1683734172193--><><!--begin:1683734185552--><div class=\'cv\'><span class=\'notranslate\'><b>Eddie Ball<timestamp_1683734183_cv>:&nbsp;</b></span>Thank you</div><!--end:1683734185552--><><!--begin:1683734215015--><div class=\'cv\'><span class=\'notranslate\'><b>Eddie Ball<timestamp_1683734213_cv>:&nbsp;</b></span>I&#39;ve been to NJ but would rather be in Vegas</div><!--end:1683734215015--><><!--begin:1683734221795--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683734221_co>:&nbsp;</b></span>I did send you an email with the pricing details.  I will send a receipt once an order is placed as well.    </div><!--end:1683734221795--><><!--begin:1683734234477--><div class=\'cv\'><span class=\'notranslate\'><b>Eddie Ball<timestamp_1683734232_cv>:&nbsp;</b></span>Mahalo</div><!--end:1683734234477--><><!--begin:1683734237221--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683734237_co>:&nbsp;</b></span>I understand that <span class=\'emoji_chat\'>&#128578;</span></div><!--end:1683734237221--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I need an invoice for a class so that I can secure payment to register.\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Eddie Ball!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nEddie Ball: Barely awake, I&#39;m in Hawaii, its 0530\r\nTiffany: That is early \r\nTiffany: We cannot issue an invoice without an order being placed but I can provide you a quote if that will work\r\nEddie Ball: I need an invoice for a HAZWOPER class so that my MPA can get me registered\r\nEddie Ball: that should work\r\nEddie Ball: It&#39;s for the May 30- June 2 course in Las Vegas\r\nTiffany: You need a quote for both the DOT and 40-Hour HAZWOPER?\r\nTiffany: I do not have a DOT that week so do you just need the 40-Hour HAZWOPER?\r\nEddie Ball: just the 40 hour hazwoper\r\nTiffany: Alright sounds good!\r\nTiffany: I will email you over some information\r\nEddie Ball: Is the DOT on Monday of that week\r\nEddie Ball: The dates for this class are Tuesday thru Friday\r\nTiffany: Normally it would be but that week is Memorial Day so no training.  Yes the 40-HAZ is Tuesday through Friday 4/10-Hour days.  Is this mailto:charles.e.ball@faa.gov  the best email to send it to?\r\nEddie Ball: yes that works\r\nTiffany: I will send it to you soon.  Is there anything else I can assist you with today?\r\nEddie Ball: I was looking at regietering and this class comes up in Somerset NJ not Las Vegas NV\r\nEddie Ball: I notice they&#39;re both the same days\r\nEddie Ball: But I&#39;m going to be in NV, not NJ\r\nTiffany: We do have both locations scheduled the same week.  Just be sure to select the location you would like\r\nTiffany: https://csregs.com/collections/40-hour-hazwoper-initial-site-worker\r\nEddie Ball: okay thanks, I did select NV but it said NJ when I got into it\r\nTiffany: I will keep an eye out for your order/registration and make sure it is for Las Vegas, NV\r\nEddie Ball: Thank you\r\nEddie Ball: I&#39;ve been to NJ but would rather be in Vegas\r\nTiffany: I did send you an email with the pricing details.  I will send a receipt once an order is placed as well.    \r\nEddie Ball: Mahalo\r\nTiffany: I understand that &#128578;\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('30837468837', 1683736241, 1683736373, 2, 23, 88, 7, 0, 0, 5, 0, 2389, 0, 0, 0, 0, 'Adelisa', 'arobles93@pasadena.edu', '198.188.4.4', '3092b51f0dc83b277c82cc72f3a7a460', 'Select Area of Inquiry:-_-Other-cus-Company-_-PCC-cus-', 'Hello, i\'m interested in your 40 hour HAZWOPER in-person training but noticed the classes are only four days long. How long is the class on the four days?', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, i\'m interested in your 40 hour HAZWOPER in-person training but noticed the classes are only four days long. How long is the class on the four days?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683736242752--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683736242_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Adelisa</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1683736242752--><><!--begin:1683736263095--><div class=\'cv\'><span class=\'notranslate\'><b>Adelisa<timestamp_1683736263_cv>:&nbsp;</b></span>Good, thank you</div><!--end:1683736263095--><><!--begin:1683736266290--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683736266_co>:&nbsp;</b></span>4/10-hour days</div><!--end:1683736266290--><><!--begin:1683736290840--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683736290_co>:&nbsp;</b></span>Times are usually around 8am through 6 pm</div><!--end:1683736290840--><><!--begin:1683736315647--><div class=\'cv\'><span class=\'notranslate\'><b>Adelisa<timestamp_1683736315_cv>:&nbsp;</b></span>Ok, great</div><!--end:1683736315647--><><!--begin:1683736336898--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683736336_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1683736336898--><><!--begin:1683736347080--><div class=\'cv\'><span class=\'notranslate\'><b>Adelisa<timestamp_1683736347_cv>:&nbsp;</b></span>No that was it. Thank you</div><!--end:1683736347080--><><!--begin:1683736356696--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683736356_co>:&nbsp;</b></span>You are welcome!</div><!--end:1683736356696--><><!--begin:1683736361569--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683736361_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1683736361569--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, i\'m interested in your 40 hour HAZWOPER in-person training but noticed the classes are only four days long. How long is the class on the four days?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Adelisa!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAdelisa: Good, thank you\r\nTiffany: 4/10-hour days\r\nTiffany: Times are usually around 8am through 6 pm\r\nAdelisa: Ok, great\r\nTiffany: Is there anything else I can assist you with?\r\nAdelisa: No that was it. Thank you\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3084503804C', 1683811853, 1683813269, 2, 23, 8, 5, 0, 0, 5, 0, 5177, 0, 0, 0, 0, 'Annalie Peterson', 'annalie.peterson2@wsp.com', '67.210.212.54', 'e9885f891c9e9b6f0309ebd530a20a90', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-WSP-cus-', 'Hello, I was wondering how I get access to my HAZWOPER certification', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I was wondering how I get access to my HAZWOPER certification</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683811856376--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683811856_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Annalie Peterson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1683811856376--><><!--begin:1683811866269--><div class=\'cv\'><span class=\'notranslate\'><b>Annalie Peterson<timestamp_1683811866_cv>:&nbsp;</b></span>good thanks how are you</div><!--end:1683811866269--><><!--begin:1683811894692--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683811894_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. <br><br>All course fees must be paid before a certificate is released. Is this request for a recent completion and can you verify that payment of all registration fees has been made?</div><!--end:1683811894692--><><!--begin:1683811964859--><div class=\'cv\'><span class=\'notranslate\'><b>Annalie Peterson<timestamp_1683811965_cv>:&nbsp;</b></span>I was just trying to do an expense report and they usually want just a screen shot of something of the certificate itself</div><!--end:1683811964859--><><!--begin:1683811985889--><div class=\'cv\'><span class=\'notranslate\'><b>Annalie Peterson<timestamp_1683811986_cv>:&nbsp;</b></span>or at least the license or registration number associated with it</div><!--end:1683811985889--><><!--begin:1683812047596--><div class=\'cv\'><span class=\'notranslate\'><b>Annalie Peterson<timestamp_1683812047_cv>:&nbsp;</b></span>I receipt only shows I purchased it, but the certification proves I completed it... a little annoying</div><!--end:1683812047596--><><!--begin:1683812758579--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683812758_co>:&nbsp;</b></span>I apologize for the delay.  Did you do an online course? If so you should have received an email notificationof your completeion of the course.</div><!--end:1683812758579--><><!--begin:1683812850755--><div class=\'cv\'><span class=\'notranslate\'><b>Annalie Peterson<timestamp_1683812850_cv>:&nbsp;</b></span>Yes I did the online course but still need to do the in person skills session. I was told that the online course is still valid up until I take that in person skills session. I may have received an email, but I cannot find it. I don&#39;t delete any of my emails and a search of my other, primary and junk boxes yielded no confirmation. If a confirmation could be sent again that would be great</div><!--end:1683812850755--><><!--begin:1683812947125--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683812946_co>:&nbsp;</b></span>I could send you something but it wont be the same thing that would have bent sent from the system.   </div><!--end:1683812947125--><><!--begin:1683812967179--><div class=\'cv\'><span class=\'notranslate\'><b>Annalie Peterson<timestamp_1683812967_cv>:&nbsp;</b></span>as long as it has the number associated with the certification it should be fine</div><!--end:1683812967179--><><!--begin:1683813036619--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683813036_co>:&nbsp;</b></span>I just sent you an email now</div><!--end:1683813036619--><><!--begin:1683813097118--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683813096_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1683813097118--><><!--begin:1683813112935--><div class=\'cv\'><span class=\'notranslate\'><b>Annalie Peterson<timestamp_1683813113_cv>:&nbsp;</b></span>is the REG number the number associated with that certification?</div><!--end:1683813112935--><><!--begin:1683813141075--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683813140_co>:&nbsp;</b></span>I believe that is what you are looking for yes.  </div><!--end:1683813141075--><><!--begin:1683813228370--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683813228_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1683813228370--><><!--begin:1683813235942--><div class=\'cv\'><span class=\'notranslate\'><b>Annalie Peterson<timestamp_1683813236_cv>:&nbsp;</b></span>ok this should work thank you.nothing else</div><!--end:1683813235942--><><!--begin:1683813263168--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683813263_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and if you need anything else, you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1683813263168--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, I was wondering how I get access to my HAZWOPER certification\r\nTiffany has joined the chat.\r\nTiffany: Hi, Annalie Peterson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAnnalie Peterson: good thanks how are you\r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. All course fees must be paid before a certificate is released. Is this request for a recent completion and can you verify that payment of all registration fees has been made?\r\nAnnalie Peterson: I was just trying to do an expense report and they usually want just a screen shot of something of the certificate itself\r\nAnnalie Peterson: or at least the license or registration number associated with it\r\nAnnalie Peterson: I receipt only shows I purchased it, but the certification proves I completed it... a little annoying\r\nTiffany: I apologize for the delay.  Did you do an online course? If so you should have received an email notificationof your completeion of the course.\r\nAnnalie Peterson: Yes I did the online course but still need to do the in person skills session. I was told that the online course is still valid up until I take that in person skills session. I may have received an email, but I cannot find it. I don&#39;t delete any of my emails and a search of my other, primary and junk boxes yielded no confirmation. If a confirmation could be sent again that would be great\r\nTiffany: I could send you something but it wont be the same thing that would have bent sent from the system.   \r\nAnnalie Peterson: as long as it has the number associated with the certification it should be fine\r\nTiffany: I just sent you an email now\r\nTiffany: Is there anything else I can assist you with?\r\nAnnalie Peterson: is the REG number the number associated with that certification?\r\nTiffany: I believe that is what you are looking for yes.  \r\nTiffany: Is there anything else I can assist you with?\r\nAnnalie Peterson: ok this should work thank you.nothing else\r\nTiffany: My name is Tiffany, and if you need anything else, you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('308456244HC', 1683817733, 1683818252, 2, 23, 24, 2, 0, 0, 0, 0, 2982, 0, 0, 0, 0, 'Jeff Huber', 'jhuber@interconchemical.com', '38.104.163.174', '583f8aedde2119114c825c816a016551', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Intercon Chemical Company-cus-', 'I am looking at the DOT Hazmat Transportation program on 6/12/2023.  My question is \"what is the start time and end time\" and the ability to catch a 5:40 flight at Milwaukee airport.', '<div class=\'ca\'><div class=\'info_box\'><i>I am looking at the DOT Hazmat Transportation program on 6/12/2023.  My question is \"what is the start time and end time\" and the ability to catch a 5:40 flight at Milwaukee airport.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683817735582--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683817735_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jeff Huber</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1683817735582--><><!--begin:1683817764219--><div class=\'cv\'><span class=\'notranslate\'><b>Jeff Huber<timestamp_1683817767_cv>:&nbsp;</b></span>Everything is good.  Thanks.</div><!--end:1683817764219--><><!--begin:1683817841550--><div class=\'cv\'><span class=\'notranslate\'><b>Jeff Huber<timestamp_1683817844_cv>:&nbsp;</b></span>I have seen the outline for the DOT Hazmat Transportation program.  Can you tell me the start and end time for the training?</div><!--end:1683817841550--><><!--begin:1683817865499--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683817865_co>:&nbsp;</b></span>The start time of the Milwaukee, WI DOT is 8:00am. <br> The end time varies based on the flow of class but most likely by 4:00pm.  </div><!--end:1683817865499--><><!--begin:1683817912847--><div class=\'cv\'><span class=\'notranslate\'><b>Jeff Huber<timestamp_1683817916_cv>:&nbsp;</b></span>Do you know how close the Milwaukee training venue is to the Milwaukee airport?</div><!--end:1683817912847--><><!--begin:1683817951805--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683817951_co>:&nbsp;</b></span>I think pretty close the location is set for: Quality Suites Milwaukee Airport<br>4428 S 27th St<br>Milwaukee WI 53221</div><!--end:1683817951805--><><!--begin:1683817965338--><div class=\'cv\'><span class=\'notranslate\'><b>Jeff Huber<timestamp_1683817968_cv>:&nbsp;</b></span>Thank you.</div><!--end:1683817965338--><><!--begin:1683817978044--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683817977_co>:&nbsp;</b></span>You are welcome!</div><!--end:1683817978044--><><!--begin:1683817987206--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683817987_co>:&nbsp;</b></span>Is there anything else I can assist you with for today?</div><!--end:1683817987206--><><!--begin:1683818120669--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683818120_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1683818120669--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am looking at the DOT Hazmat Transportation program on 6/12/2023.  My question is \"what is the start time and end time\" and the ability to catch a 5:40 flight at Milwaukee airport.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jeff Huber!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJeff Huber: Everything is good.  Thanks.\r\nJeff Huber: I have seen the outline for the DOT Hazmat Transportation program.  Can you tell me the start and end time for the training?\r\nTiffany: The start time of the Milwaukee, WI DOT is 8:00am.  The end time varies based on the flow of class but most likely by 4:00pm.  \r\nJeff Huber: Do you know how close the Milwaukee training venue is to the Milwaukee airport?\r\nTiffany: I think pretty close the location is set for: Quality Suites Milwaukee Airport4428 S 27th StMilwaukee WI 53221\r\nJeff Huber: Thank you.\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with for today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('308544524YZ', 1683906020, 1683906661, 2, 23, 31, 10, 0, 0, 0, 0, 2277, 0, 0, 0, 0, 'Sheryl Brown', 'sbrown@plasticoid.com', '50.249.7.105', 'efdbdc0e8e44f06e70e4ccea29214ea4', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-The Plasticoid Company-cus-', 'I need to registar 7 of our employees.  How do I go about this with a Purchase Order?', '<div class=\'ca\'><div class=\'info_box\'><i>I need to registar 7 of our employees.  How do I go about this with a Purchase Order?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683906024387--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683906024_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sheryl Brown</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1683906024387--><><!--begin:1683906039941--><div class=\'cv\'><span class=\'notranslate\'><b>Sheryl Brown<timestamp_1683906040_cv>:&nbsp;</b></span>I am very well.  Thank you for asking</div><!--end:1683906039941--><><!--begin:1683906056980--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683906056_co>:&nbsp;</b></span>Once you have the 7 seats in your cart there should be an area to the payment option of purhase order.  </div><!--end:1683906056980--><><!--begin:1683906078950--><div class=\'cv\'><span class=\'notranslate\'><b>Sheryl Brown<timestamp_1683906079_cv>:&nbsp;</b></span>ok Thank you</div><!--end:1683906078950--><><!--begin:1683906087010--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683906086_co>:&nbsp;</b></span>Once you place the order we do need a PDF copy of the purchase order emailed into us at <a href=\'mailto:customerservice@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>customerservice@csregs.com</a></div><!--end:1683906087010--><><!--begin:1683906161592--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683906161_co>:&nbsp;</b></span>Is there anything else I can assist you with for today?</div><!--end:1683906161592--><><!--begin:1683906659680--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683906659_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1683906659680--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I need to registar 7 of our employees.  How do I go about this with a Purchase Order?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Sheryl Brown!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSheryl Brown: I am very well.  Thank you for asking\r\nTiffany: Once you have the 7 seats in your cart there should be an area to the payment option of purhase order.  \r\nSheryl Brown: ok Thank you\r\nTiffany: Once you place the order we do need a PDF copy of the purchase order emailed into us at mailto:customerservice@csregs.com\r\nTiffany: Is there anything else I can assist you with for today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('308798282ET', 1684159769, 1684160328, 2, 23, 23, 3, 0, 0, 0, 0, 4364, 0, 0, 0, 0, 'Lisa', 'lcornely@propertysolutionsinc.com', '50.232.94.178', '29107c7caf6e6db5e579995dffd6ddda', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Property Solutions-cus-', 'I am looking for the Hybrid HAZWOPER option where people complete 32 hours online, then do the last 8 hours in the classroom. ', '<div class=\'ca\'><div class=\'info_box\'><i>I am looking for the Hybrid HAZWOPER option where people complete 32 hours online, then do the last 8 hours in the classroom. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1684159771394--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684159771_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Lisa</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1684159771394--><><!--begin:1684159801256--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa<timestamp_1684159801_cv>:&nbsp;</b></span>Good thanks Tiffany.  How are you?</div><!--end:1684159801256--><><!--begin:1684159837364--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684159837_co>:&nbsp;</b></span>We have two online 40-Hour courses the one I believe you are referring to is located here: <a href=\'https://csregs.com/products/40-hour-osha-hazwoper\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/40-hour-osha-hazwoper</a></div><!--end:1684159837364--><><!--begin:1684159843584--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684159843_co>:&nbsp;</b></span>I am doing well thank you!</div><!--end:1684159843584--><><!--begin:1684159901397--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684159901_co>:&nbsp;</b></span>The first link is for the 40 Hour OSHA HAZWOPER - Online/WITH Hands-On Training - Standard Version.  We also have 40 Hour OSHA HAZWOPER - Online/With Hands-On Training - Hybrid Version as well: <a href=\'https://csregs.com/products/40-hour-osha-hazwoper-online-training-hybrid\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/40-hour-osha-hazwoper-online-training-hybrid</a></div><!--end:1684159901397--><><!--begin:1684159912917--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684159912_co>:&nbsp;</b></span>With both online 40-Hour HAZWOPER courses you receive the same overall certification.<br><br>Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.<br><br>With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.</div><!--end:1684159912917--><><!--begin:1684159940735--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa<timestamp_1684159940_cv>:&nbsp;</b></span>No I definitely don&#39;t want the Hybrid version, because then my folks are spending 48 hours taking the course rather than 40. </div><!--end:1684159940735--><><!--begin:1684159964134--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa<timestamp_1684159964_cv>:&nbsp;</b></span><br>I will use the first link to sign them up. Thank you. </div><!--end:1684159964134--><><!--begin:1684159974165--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684159974_co>:&nbsp;</b></span>You are welcome!</div><!--end:1684159974165--><><!--begin:1684159988053--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684159987_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1684159988053--><><!--begin:1684160278759--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684160278_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1684160278759--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am looking for the Hybrid HAZWOPER option where people complete 32 hours online, then do the last 8 hours in the classroom. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Lisa!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nLisa: Good thanks Tiffany.  How are you?\r\nTiffany: We have two online 40-Hour courses the one I believe you are referring to is located here: https://csregs.com/products/40-hour-osha-hazwoper\r\nTiffany: I am doing well thank you!\r\nTiffany: The first link is for the 40 Hour OSHA HAZWOPER - Online/WITH Hands-On Training - Standard Version.  We also have 40 Hour OSHA HAZWOPER - Online/With Hands-On Training - Hybrid Version as well: https://csregs.com/products/40-hour-osha-hazwoper-online-training-hybrid\r\nTiffany: With both online 40-Hour HAZWOPER courses you receive the same overall certification.Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.\r\nLisa: No I definitely don&#39;t want the Hybrid version, because then my folks are spending 48 hours taking the course rather than 40. \r\nLisa: I will use the first link to sign them up. Thank you. \r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3088040964Q', 1684165600, 1684165755, 2, 23, 39, 3, 0, 0, 5, 0, 3009, 0, 0, 0, 0, 'Sarah Doyle', 'sdoyle@blm.gov', '158.68.66.253', '72d0efbe4e9b9e7e591e44d8120be6cd', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-BLM-cus-', 'I need the 40 hr HAZWOPER, but I am located in Spokane WA.  I see that the hybrid course requires an 8 hr hands on portion at the nearest location (probably Seattle).  How soon after I take the online class do I need to complete this?\r\nThanks, Sarah', '<div class=\'ca\'><div class=\'info_box\'><i>I need the 40 hr HAZWOPER, but I am located in Spokane WA.  I see that the hybrid course requires an 8 hr hands on portion at the nearest location (probably Seattle).  How soon after I take the online class do I need to complete this?\r\nThanks, Sarah</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1684165605104--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684165604_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sarah Doyle</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1684165605104--><><!--begin:1684165617691--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Doyle<timestamp_1684165617_cv>:&nbsp;</b></span>I&#39;</div><!--end:1684165617691--><><!--begin:1684165621396--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Doyle<timestamp_1684165621_cv>:&nbsp;</b></span>I&#39;m good</div><!--end:1684165621396--><><!--begin:1684165654812--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684165654_co>:&nbsp;</b></span>Sarah it depends on which online 40-Hour HAZWOPER course you chose to complete. </div><!--end:1684165654812--><><!--begin:1684165659429--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684165659_co>:&nbsp;</b></span>With both online 40-Hour HAZWOPER courses you receive the same overall certification.<br><br>Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.<br><br>With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.</div><!--end:1684165659429--><><!--begin:1684165719851--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Doyle<timestamp_1684165719_cv>:&nbsp;</b></span>thanks, the hybrid version makes more sense for me I think. </div><!--end:1684165719851--><><!--begin:1684165754926--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684165754_co>:&nbsp;</b></span>I agree.  Here is a link if needed: <a href=\'https://csregs.com/products/40-hour-osha-hazwoper-online-training-hybrid\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/40-hour-osha-hazwoper-online-training-hybrid</a></div><!--end:1684165754926--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I need the 40 hr HAZWOPER, but I am located in Spokane WA.  I see that the hybrid course requires an 8 hr hands on portion at the nearest location (probably Seattle).  How soon after I take the online class do I need to complete this?\r\nThanks, Sarah\r\nTiffany has joined the chat.\r\nTiffany: Hi, Sarah Doyle!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSarah Doyle: I&#39;\r\nSarah Doyle: I&#39;m good\r\nTiffany: Sarah it depends on which online 40-Hour HAZWOPER course you chose to complete. \r\nTiffany: With both online 40-Hour HAZWOPER courses you receive the same overall certification.Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.\r\nSarah Doyle: thanks, the hybrid version makes more sense for me I think. \r\nTiffany: I agree.  Here is a link if needed: https://csregs.com/products/40-hour-osha-hazwoper-online-training-hybrid\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('30880998949', 1684171497, 1684172214, 2, 23, 43, 2, 0, 0, 5, 0, 4863, 0, 0, 0, 0, 'Aaron Gover', 'agover17@yahoo.com', '96.227.94.36', '36f8d55001646185185e56585ad4a1bc', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Kleinfelder-cus-', 'How do I register for an 8-hour in-person session after completing the online portion of the HAZWOPER course?', '<div class=\'ca\'><div class=\'info_box\'><i>How do I register for an 8-hour in-person session after completing the online portion of the HAZWOPER course?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1684171499807--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684171499_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Aaron Gover</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1684171499807--><><!--begin:1684171522595--><div class=\'cv\'><span class=\'notranslate\'><b>Aaron Gover<timestamp_1684171522_cv>:&nbsp;</b></span>I&#39;m doing well, how are you?</div><!--end:1684171522595--><><!--begin:1684171542051--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684171541_co>:&nbsp;</b></span>I am good thanks</div><!--end:1684171542051--><><!--begin:1684171558163--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684171558_co>:&nbsp;</b></span>I will send you an email with informaiton and a link to the schedule for review.  </div><!--end:1684171558163--><><!--begin:1684171569786--><div class=\'cv\'><span class=\'notranslate\'><b>Aaron Gover<timestamp_1684171569_cv>:&nbsp;</b></span>Thank you!</div><!--end:1684171569786--><><!--begin:1684171602644--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684171602_co>:&nbsp;</b></span>You can email me or call me with any questions.  Is there anything else I can assist you with for today?</div><!--end:1684171602644--><><!--begin:1684171636064--><div class=\'cv\'><span class=\'notranslate\'><b>Aaron Gover<timestamp_1684171636_cv>:&nbsp;</b></span>No, that&#39;s everything. Thank you so much!</div><!--end:1684171636064--><><!--begin:1684171648363--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684171648_co>:&nbsp;</b></span>You are welcome! My pleasure!</div><!--end:1684171648363--><><!--begin:1684171798991--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684171798_co>:&nbsp;</b></span>Have a wonderful and safe day!</div><!--end:1684171798991--><><!--begin:1684171818426--><div class=\'cv\'><span class=\'notranslate\'><b>Aaron Gover<timestamp_1684171818_cv>:&nbsp;</b></span>Actually, I do have another question. Are you able to consult?</div><!--end:1684171818426--><><!--begin:1684171823822--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684171823_co>:&nbsp;</b></span>Yes</div><!--end:1684171823822--><><!--begin:1684171834212--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684171834_co>:&nbsp;</b></span>How can I help you?</div><!--end:1684171834212--><><!--begin:1684171871873--><div class=\'cv\'><span class=\'notranslate\'><b>Aaron Gover<timestamp_1684171872_cv>:&nbsp;</b></span>Thank you. I don&#39;t see a link in the email you&#39;ve sent me to register for the 8 hour in-person session. It only provides an option to register for the 8 hour refresher. </div><!--end:1684171871873--><><!--begin:1684171961560--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684171961_co>:&nbsp;</b></span>Yes that is correct you use that link as a reference to the schedule (we hold hands on and 8-Hour refresher classes the same day).  Then to register you can either email me back or call our office as the cost is already included with the 40-Hour online portion of the course.  </div><!--end:1684171961560--><><!--begin:1684171982493--><div class=\'cv\'><span class=\'notranslate\'><b>Aaron Gover<timestamp_1684171982_cv>:&nbsp;</b></span>I see. </div><!--end:1684171982493--><><!--begin:1684171999838--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684171999_co>:&nbsp;</b></span>Do you. have any other questions?</div><!--end:1684171999838--><><!--begin:1684172109124--><div class=\'cv\'><span class=\'notranslate\'><b>Aaron Gover<timestamp_1684172109_cv>:&nbsp;</b></span>Would you be able to register for me for the June 2 Session in Somerset, NJ?</div><!--end:1684172109124--><><!--begin:1684172154653--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684172154_co>:&nbsp;</b></span>I would need you to email or call me next week to register for that class.  As we start doing hands-on students registrations the weeks before at the eariest. </div><!--end:1684172154653--><><!--begin:1684172190259--><div class=\'cv\'><span class=\'notranslate\'><b>Aaron Gover<timestamp_1684172190_cv>:&nbsp;</b></span>I see. Alright, I think I have everything I need for now. Thank you again for all your help, and have a wonderful day!</div><!--end:1684172190259--><><!--begin:1684172204780--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684172204_co>:&nbsp;</b></span>Thanks you as well!</div><!--end:1684172204780--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'How do I register for an 8-hour in-person session after completing the online portion of the HAZWOPER course?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Aaron Gover!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAaron Gover: I&#39;m doing well, how are you?\r\nTiffany: I am good thanks\r\nTiffany: I will send you an email with informaiton and a link to the schedule for review.  \r\nAaron Gover: Thank you!\r\nTiffany: You can email me or call me with any questions.  Is there anything else I can assist you with for today?\r\nAaron Gover: No, that&#39;s everything. Thank you so much!\r\nTiffany: You are welcome! My pleasure!\r\nTiffany: Have a wonderful and safe day!\r\nAaron Gover: Actually, I do have another question. Are you able to consult?\r\nTiffany: Yes\r\nTiffany: How can I help you?\r\nAaron Gover: Thank you. I don&#39;t see a link in the email you&#39;ve sent me to register for the 8 hour in-person session. It only provides an option to register for the 8 hour refresher. \r\nTiffany: Yes that is correct you use that link as a reference to the schedule (we hold hands on and 8-Hour refresher classes the same day).  Then to register you can either email me back or call our office as the cost is already included with the 40-Hour online portion of the course.  \r\nAaron Gover: I see. \r\nTiffany: Do you. have any other questions?\r\nAaron Gover: Would you be able to register for me for the June 2 Session in Somerset, NJ?\r\nTiffany: I would need you to email or call me next week to register for that class.  As we start doing hands-on students registrations the weeks before at the eariest. \r\nAaron Gover: I see. Alright, I think I have everything I need for now. Thank you again for all your help, and have a wonderful day!\r\nTiffany: Thanks you as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('309153819BH', 1684515343, 1684515971, 2, 23, 59, 5, 0, 0, 0, 0, 2784, 0, 0, 0, 0, 'Ryan Lemay', 'Ryanlemay86@gmail.com', '168.245.155.33', '1f6bcd6fa43c1c0c6d2a75d2616d12eb', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-NAVFAC-cus-', 'I signed up for a class in june in Columbus ohio, Just checking to see how many seats have been filled so i know if this class will be happening', '<div class=\'ca\'><div class=\'info_box\'><i>I signed up for a class in june in Columbus ohio, Just checking to see how many seats have been filled so i know if this class will be happening</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1684515345815--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684515345_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ryan Lemay</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1684515345815--><><!--begin:1684515360437--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Lemay<timestamp_1684515360_cv>:&nbsp;</b></span>im good how are you</div><!--end:1684515360437--><><!--begin:1684515408806--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684515408_co>:&nbsp;</b></span>The class is still pending.  We have 3 students registered which includes yourself</div><!--end:1684515408806--><><!--begin:1684515430242--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Lemay<timestamp_1684515430_cv>:&nbsp;</b></span>and how many do we need to hold the class?</div><!--end:1684515430242--><><!--begin:1684515495540--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684515495_co>:&nbsp;</b></span>I do not have an exact number as management makes the determinations  on the class status.  But I think probably 2-3 more would be needed.</div><!--end:1684515495540--><><!--begin:1684515520833--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Lemay<timestamp_1684515520_cv>:&nbsp;</b></span>ok, thank you for your help today</div><!--end:1684515520833--><><!--begin:1684515543844--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684515543_co>:&nbsp;</b></span>You are welcome!</div><!--end:1684515543844--><><!--begin:1684515553299--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684515553_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1684515553299--><><!--begin:1684515672441--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Lemay<timestamp_1684515672_cv>:&nbsp;</b></span>nope, i am good, thank you</div><!--end:1684515672441--><><!--begin:1684515698077--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684515697_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1684515698077--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I signed up for a class in june in Columbus ohio, Just checking to see how many seats have been filled so i know if this class will be happening\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ryan Lemay!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRyan Lemay: im good how are you\r\nTiffany: The class is still pending.  We have 3 students registered which includes yourself\r\nRyan Lemay: and how many do we need to hold the class?\r\nTiffany: I do not have an exact number as management makes the determinations  on the class status.  But I think probably 2-3 more would be needed.\r\nRyan Lemay: ok, thank you for your help today\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nRyan Lemay: nope, i am good, thank you\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('309577344GN', 1684938868, 1684939579, 2, 23, 60, 3, 0, 0, 0, 0, 4088, 0, 0, 0, 0, 'Lauren Koloski', 'koloskil@washtenaw.org', '198.108.4.105', '754918c7ca72d7975bff381215d05b5e', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Washtenaw County-cus-', 'I am hoping to get a refund on a class that i purchased but have not started yet. ', '<div class=\'ca\'><div class=\'info_box\'><i>I am hoping to get a refund on a class that i purchased but have not started yet. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1684938869898--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684938869_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Lauren Koloski</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1684938869898--><><!--begin:1684938879353--><div class=\'cv\'><span class=\'notranslate\'><b>Lauren Koloski<timestamp_1684938879_cv>:&nbsp;</b></span>i am well thank you!</div><!--end:1684938879353--><><!--begin:1684938882091--><div class=\'cv\'><span class=\'notranslate\'><b>Lauren Koloski<timestamp_1684938882_cv>:&nbsp;</b></span>how are you?</div><!--end:1684938882091--><><!--begin:1684938910557--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684938910_co>:&nbsp;</b></span>I am good thank you</div><!--end:1684938910557--><><!--begin:1684938916580--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684938916_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1684938916580--><><!--begin:1684938926002--><div class=\'cv\'><span class=\'notranslate\'><b>Lauren Koloski<timestamp_1684938926_cv>:&nbsp;</b></span>thank you</div><!--end:1684938926002--><><!--begin:1684939010114--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684939009_co>:&nbsp;</b></span>I show you placed an order on 05/15/23 for 2 online DOT Courses.  Since we are past 24 hours from the time the order was placed it does not qualify for a refund.  </div><!--end:1684939010114--><><!--begin:1684939028866--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684939030_co>:&nbsp;</b></span>To view full policy please see the follow webpage: <a href=\'https://csregs.com/pages/online-course-training-cancellation-transfer-and-refund-policy\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/online-course-training-cancellation-transfer-and-refund-policy</a></div><!--end:1684939028866--><><!--begin:1684939047122--><div class=\'cv\'><span class=\'notranslate\'><b>Lauren Koloski<timestamp_1684939047_cv>:&nbsp;</b></span>ok</div><!--end:1684939047122--><><!--begin:1684939055081--><div class=\'cv\'><span class=\'notranslate\'><b>Lauren Koloski<timestamp_1684939055_cv>:&nbsp;</b></span>can i get a credit towards another class?</div><!--end:1684939055081--><><!--begin:1684939125028--><div class=\'cv\'><span class=\'notranslate\'><b>Lauren Koloski<timestamp_1684939125_cv>:&nbsp;</b></span>I would like to save my credit and put it towards a Hazwoper 40 hour for new staff</div><!--end:1684939125028--><><!--begin:1684939173810--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684939173_co>:&nbsp;</b></span>I will have to get approval from management on that.  I can email you once I receieve a response. Did you want an online 40-Hour HAZWOPER or a seminar 40-Hour HAZWOPER?</div><!--end:1684939173810--><><!--begin:1684939472228--><div class=\'cv\'><span class=\'notranslate\'><b>Lauren Koloski<timestamp_1684939472_cv>:&nbsp;</b></span>it will be online for a new staff member we are hiring</div><!--end:1684939472228--><><!--begin:1684939501553--><div class=\'cv\'><span class=\'notranslate\'><b>Lauren Koloski<timestamp_1684939501_cv>:&nbsp;</b></span>I am interviewing and would like to pass a class onto them when we hire in the next few months</div><!--end:1684939501553--><><!--begin:1684939554621--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684939554_co>:&nbsp;</b></span>Okay thank you for the information.  I will talk with management and get back about your request for the credit.  </div><!--end:1684939554621--><><!--begin:1684939576757--><div class=\'cv\'><span class=\'notranslate\'><b>Lauren Koloski<timestamp_1684939576_cv>:&nbsp;</b></span>I appreciate it. Thank you<br></div><!--end:1684939576757--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am hoping to get a refund on a class that i purchased but have not started yet. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Lauren Koloski!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nLauren Koloski: i am well thank you!\r\nLauren Koloski: how are you?\r\nTiffany: I am good thank you\r\nTiffany: One moment please while I look you up\r\nLauren Koloski: thank you\r\nTiffany: I show you placed an order on 05/15/23 for 2 online DOT Courses.  Since we are past 24 hours from the time the order was placed it does not qualify for a refund.  \r\nTiffany: To view full policy please see the follow webpage: https://csregs.com/pages/online-course-training-cancellation-transfer-and-refund-policy\r\nLauren Koloski: ok\r\nLauren Koloski: can i get a credit towards another class?\r\nLauren Koloski: I would like to save my credit and put it towards a Hazwoper 40 hour for new staff\r\nTiffany: I will have to get approval from management on that.  I can email you once I receieve a response. Did you want an online 40-Hour HAZWOPER or a seminar 40-Hour HAZWOPER?\r\nLauren Koloski: it will be online for a new staff member we are hiring\r\nLauren Koloski: I am interviewing and would like to pass a class onto them when we hire in the next few months\r\nTiffany: Okay thank you for the information.  I will talk with management and get back about your request for the credit.  \r\nLauren Koloski: I appreciate it. Thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('309579267QY', 1684940776, 1684941034, 2, 23, 44, 7, 0, 0, 5, 0, 2514, 0, 0, 0, 0, 'Tiara BrownMatthew Williams', 'mwilliams@tippmanngroup.com', '205.234.113.3', '1481fde5e8013ae0a57703c53eccbebd', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Interstate Warehouse-cus-', 'We wanted to ask about the physical needed for the Hazwopper Class. All of our applicants have fulfilled one with RapidMEQ.com within the past year. Will this be acceptable to meet the requirements. Thank you. ', '<div class=\'ca\'><div class=\'info_box\'><i>We wanted to ask about the physical needed for the Hazwopper Class. All of our applicants have fulfilled one with RapidMEQ.com within the past year. Will this be acceptable to meet the requirements. Thank you. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1684940790556--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684940790_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Tiara BrownMatthew Williams</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1684940790556--><><!--begin:1684940805569--><div class=\'cv\'><span class=\'notranslate\'><b>Tiara BrownMatthew Williams<timestamp_1684940805_cv>:&nbsp;</b></span>doing well how are you</div><!--end:1684940805569--><><!--begin:1684940828072--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684940827_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1684940828072--><><!--begin:1684940870217--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684940870_co>:&nbsp;</b></span>We do not require you to bring a copy of your physical/medical records.  We want to ensure students and employers are aware anyone required to wear PPE gear for the job should be physically fit and maintain an annual physical up to date on file for their records.  Each participant is able to the dress-out exercises at their own discretion.  </div><!--end:1684940870217--><><!--begin:1684940940421--><div class=\'cv\'><span class=\'notranslate\'><b>Tiara BrownMatthew Williams<timestamp_1684940940_cv>:&nbsp;</b></span>Ok great, we just wanted to confirm if we need to show proof but that answers the question. </div><!--end:1684940940421--><><!--begin:1684940981488--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684940981_co>:&nbsp;</b></span>Great! Is there anything else I can assist you with for today?</div><!--end:1684940981488--><><!--begin:1684941011827--><div class=\'cv\'><span class=\'notranslate\'><b>Tiara BrownMatthew Williams<timestamp_1684941011_cv>:&nbsp;</b></span>No mam, thank you for getting back to me so quickly. </div><!--end:1684941011827--><><!--begin:1684941019356--><div class=\'cv\'><span class=\'notranslate\'><b>Tiara BrownMatthew Williams<timestamp_1684941019_cv>:&nbsp;</b></span>have a good rest of your day</div><!--end:1684941019356--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'We wanted to ask about the physical needed for the Hazwopper Class. All of our applicants have fulfilled one with RapidMEQ.com within the past year. Will this be acceptable to meet the requirements. Thank you. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Tiara BrownMatthew Williams!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiara BrownMatthew Williams: doing well how are you\r\nTiffany: I am good thank you!\r\nTiffany: We do not require you to bring a copy of your physical/medical records.  We want to ensure students and employers are aware anyone required to wear PPE gear for the job should be physically fit and maintain an annual physical up to date on file for their records.  Each participant is able to the dress-out exercises at their own discretion.  \r\nTiara BrownMatthew Williams: Ok great, we just wanted to confirm if we need to show proof but that answers the question. \r\nTiffany: Great! Is there anything else I can assist you with for today?\r\nTiara BrownMatthew Williams: No mam, thank you for getting back to me so quickly. \r\nTiara BrownMatthew Williams: have a good rest of your day\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('309581148VG', 1684942661, 1684943106, 2, 23, 48, 8, 0, 0, 5, 0, 5215, 379, 0, 0, 0, 'Katie Schulz', 'katarina.schulz@stantec.com', '4.4.255.190', '4d2d5476d302499eb0a88a0578f6534e', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Stantec-cus-', 'My new boss sent me an email with the link to complete my HAZWOPER training, but when I follow the link it doesn\'t provide the option to set up a new password, just to log in. The order number is #22169.', '<div class=\'ca\'><div class=\'info_box\'><i>My new boss sent me an email with the link to complete my HAZWOPER training, but when I follow the link it doesn\'t provide the option to set up a new password, just to log in. The order number is #22169.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1684942664189--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684942664_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Katie Schulz</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1684942664189--><><!--begin:1684942679363--><div class=\'cv\'><span class=\'notranslate\'><b>Katie Schulz<timestamp_1684942679_cv>:&nbsp;</b></span>I&#39;m good, thanks. How are you?</div><!--end:1684942679363--><><!--begin:1684942694329--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684942694_co>:&nbsp;</b></span>I am good thanks</div><!--end:1684942694329--><><!--begin:1684942701515--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684942701_co>:&nbsp;</b></span>One moment while I look it up please</div><!--end:1684942701515--><><!--begin:1684942755158--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684942755_co>:&nbsp;</b></span>You should have received an email invite yesterday to accept and set up your online account info.</div><!--end:1684942755158--><><!--begin:1684942761049--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684942760_co>:&nbsp;</b></span>Did you receive that email?</div><!--end:1684942761049--><><!--begin:1684942815967--><div class=\'cv\'><span class=\'notranslate\'><b>Katie Schulz<timestamp_1684942815_cv>:&nbsp;</b></span>I think he initially input the wrong email. I go by Katie, but the company-generated email used my full name katarina, which he did not realize at first. So when he sent the invite he probably sent it to <a href=\'mailto:katie.schulz@stantec.com\' target=\'_blank\' rel=\'noopener noreferrer\'>katie.schulz@stantec.com</a> when my actual email is <a href=\'mailto:katarina.schulz@stantec.com\' target=\'_blank\' rel=\'noopener noreferrer\'>katarina.schulz@stantec.com</a></div><!--end:1684942815967--><><!--begin:1684942849680--><div class=\'cv\'><span class=\'notranslate\'><b>Katie Schulz<timestamp_1684942849_cv>:&nbsp;</b></span>He forwareded me his own email confirmation, which had the link I have been trying to use. </div><!--end:1684942849680--><><!--begin:1684942864266--><div class=\'cv\'><span class=\'notranslate\'><b>Katie Schulz<timestamp_1684942864_cv>:&nbsp;</b></span>If there was a separate email, I did not get that. </div><!--end:1684942864266--><><!--begin:1684942873298--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684942873_co>:&nbsp;</b></span>I will resend the course invite now</div><!--end:1684942873298--><><!--begin:1684942906587--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684942906_co>:&nbsp;</b></span>It was originally sent to <a href=\'mailto:katie.schulz@stantec.com\' target=\'_blank\' rel=\'noopener noreferrer\'>katie.schulz@stantec.com</a></div><!--end:1684942906587--><><!--begin:1684942915787--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684942915_co>:&nbsp;</b></span>I have just sent it to 	<a href=\'mailto:katarina.schulz@stantec.com\' target=\'_blank\' rel=\'noopener noreferrer\'>katarina.schulz@stantec.com</a> </div><!--end:1684942915787--><><!--begin:1684942925214--><div class=\'cv\'><span class=\'notranslate\'><b>Katie Schulz<timestamp_1684942925_cv>:&nbsp;</b></span>Okay. I have my email open and can let you know once I&#39;ve received it. </div><!--end:1684942925214--><><!--begin:1684942935085--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684942934_co>:&nbsp;</b></span>Great!</div><!--end:1684942935085--><><!--begin:1684942983631--><div class=\'cv\'><span class=\'notranslate\'><b>Katie Schulz<timestamp_1684942983_cv>:&nbsp;</b></span>I got it and the link worked, thank you!</div><!--end:1684942983631--><><!--begin:1684943016709--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684943016_co>:&nbsp;</b></span>My pleasure! Is there anything else I can assist you with for today?</div><!--end:1684943016709--><><!--begin:1684943031821--><div class=\'cv\'><span class=\'notranslate\'><b>Katie Schulz<timestamp_1684943031_cv>:&nbsp;</b></span>No thanks, that was all I needed. </div><!--end:1684943031821--><><!--begin:1684943043177--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684943043_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1684943043177--><><!--begin:1684943070308--><div class=\'cv\'><span class=\'notranslate\'><b>Katie Schulz<timestamp_1684943070_cv>:&nbsp;</b></span>Thanks, you too!</div><!--end:1684943070308--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'My new boss sent me an email with the link to complete my HAZWOPER training, but when I follow the link it doesn\'t provide the option to set up a new password, just to log in. The order number is #22169.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Katie Schulz!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKatie Schulz: I&#39;m good, thanks. How are you?\r\nTiffany: I am good thanks\r\nTiffany: One moment while I look it up please\r\nTiffany: You should have received an email invite yesterday to accept and set up your online account info.\r\nTiffany: Did you receive that email?\r\nKatie Schulz: I think he initially input the wrong email. I go by Katie, but the company-generated email used my full name katarina, which he did not realize at first. So when he sent the invite he probably sent it to mailto:katie.schulz@stantec.com when my actual email is mailto:katarina.schulz@stantec.com\r\nKatie Schulz: He forwareded me his own email confirmation, which had the link I have been trying to use. \r\nKatie Schulz: If there was a separate email, I did not get that. \r\nTiffany: I will resend the course invite now\r\nTiffany: It was originally sent to mailto:katie.schulz@stantec.com\r\nTiffany: I have just sent it to 	mailto:katarina.schulz@stantec.com \r\nKatie Schulz: Okay. I have my email open and can let you know once I&#39;ve received it. \r\nTiffany: Great!\r\nKatie Schulz: I got it and the link worked, thank you!\r\nTiffany: My pleasure! Is there anything else I can assist you with for today?\r\nKatie Schulz: No thanks, that was all I needed. \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nKatie Schulz: Thanks, you too!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('30966179843', 1685023285, 1685024309, 2, 23, 22, 3, 0, 0, 5, 0, 6025, 0, 0, 0, 0, 'Patricia', 'pniculas@dennistaylor.com', '47.44.51.122', 'b80c28fc82aba15e329e57273cf84948', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Dennis Taylor and Company, Inc.-cus-', 'Can I pre-register for 6 people but provide the names closer to the class dates? And what are the scheduled class times for the Atlanta location on June 20 - 23, 2023?', '<div class=\'ca\'><div class=\'info_box\'><i>Can I pre-register for 6 people but provide the names closer to the class dates? And what are the scheduled class times for the Atlanta location on June 20 - 23, 2023?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1685023287024--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685023286_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Patricia</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1685023287024--><><!--begin:1685023326214--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685023326_cv>:&nbsp;</b></span>Hi Tiffany. I&#39;m great, how are you?</div><!--end:1685023326214--><><!--begin:1685023373116--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685023372_co>:&nbsp;</b></span>I am good thank you</div><!--end:1685023373116--><><!--begin:1685023427955--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685023427_co>:&nbsp;</b></span>It is best to have names at the time the order is placed. But if you do not we will need the names a week before the class date at the latest.</div><!--end:1685023427955--><><!--begin:1685023483788--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685023483_co>:&nbsp;</b></span>The start time is set for 8:00 in Atlanta currently.  The classes are 4/10-Hour days so end time is approximately 6:00pm.  </div><!--end:1685023483788--><><!--begin:1685023522483--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685023522_cv>:&nbsp;</b></span>Understood. Yes, we know we need to certify 6 people in the next few months, but it has not been established which crew will be working on the job that requires HAZWOPER. </div><!--end:1685023522483--><><!--begin:1685023601033--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685023601_cv>:&nbsp;</b></span>Can you please confirm they will receive a 40 hr HAZWOPER certificate upon completion of the 40 hour class? </div><!--end:1685023601033--><><!--begin:1685023614944--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685023614_cv>:&nbsp;</b></span>Does that get emailed or mailed to me or our office?</div><!--end:1685023614944--><><!--begin:1685023677004--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685023676_co>:&nbsp;</b></span>Yes as long as they pass the exam with a 70% or better.  We had out the certificate in class as long as the training is paid for and he students are registered in enough time in advance.  If not then we send them via US Mail to the company.</div><!--end:1685023677004--><><!--begin:1685023753441--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685023753_cv>:&nbsp;</b></span>What happens if they don&#39;t pass with a 70% or more? Is there a makeup test day and would there be additional cost or would they need to retake the whole class again?</div><!--end:1685023753441--><><!--begin:1685023840637--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685023840_co>:&nbsp;</b></span>We usually do not have students that fail as it is an open book multiple choice exam.  </div><!--end:1685023840637--><><!--begin:1685023910249--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685023910_cv>:&nbsp;</b></span>I have to give all this information to my boss, and I know he will ask...but what if they do? Even if it is unlikely?</div><!--end:1685023910249--><><!--begin:1685024074729--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685024074_co>:&nbsp;</b></span>Usually the instructor will review missed questions after class with the student and discuss topics needed and retest if the instructor determines it is needed.  </div><!--end:1685024074729--><><!--begin:1685024117271--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685024117_cv>:&nbsp;</b></span>Thank you</div><!--end:1685024117271--><><!--begin:1685024123810--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685024123_cv>:&nbsp;</b></span>I appreciate the info and your time</div><!--end:1685024123810--><><!--begin:1685024129564--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685024129_co>:&nbsp;</b></span>You are welcome!</div><!--end:1685024129564--><><!--begin:1685024137124--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685024136_co>:&nbsp;</b></span>Is there anything else you need today?</div><!--end:1685024137124--><><!--begin:1685024196330--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685024196_cv>:&nbsp;</b></span>I just need a transcript of our chat. I requested one but haven&#39;t received it yet. Does it get emailed after we end the chat?</div><!--end:1685024196330--><><!--begin:1685024224877--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685024224_co>:&nbsp;</b></span>Yes I believe it does.  But I will send you one as well after we end the chat.  </div><!--end:1685024224877--><><!--begin:1685024239619--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685024239_cv>:&nbsp;</b></span>Perfect. My email is <a href=\'mailto:pniculas@dennistaylor.com\' target=\'_blank\' rel=\'noopener noreferrer\'>pniculas@dennistaylor.com</a></div><!--end:1685024239619--><><!--begin:1685024246304--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685024246_cv>:&nbsp;</b></span>Thank you for your help, Tiffany! Have a great day</div><!--end:1685024246304--><><!--begin:1685024246951--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685024246_co>:&nbsp;</b></span>Got it thanks</div><!--end:1685024246951--><><!--begin:1685024299239--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685024299_co>:&nbsp;</b></span>You are welcome and you as well!</div><!--end:1685024299239--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Can I pre-register for 6 people but provide the names closer to the class dates? And what are the scheduled class times for the Atlanta location on June 20 - 23, 2023?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Patricia!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nPatricia: Hi Tiffany. I&#39;m great, how are you?\r\nTiffany: I am good thank you\r\nTiffany: It is best to have names at the time the order is placed. But if you do not we will need the names a week before the class date at the latest.\r\nTiffany: The start time is set for 8:00 in Atlanta currently.  The classes are 4/10-Hour days so end time is approximately 6:00pm.  \r\nPatricia: Understood. Yes, we know we need to certify 6 people in the next few months, but it has not been established which crew will be working on the job that requires HAZWOPER. \r\nPatricia: Can you please confirm they will receive a 40 hr HAZWOPER certificate upon completion of the 40 hour class? \r\nPatricia: Does that get emailed or mailed to me or our office?\r\nTiffany: Yes as long as they pass the exam with a 70% or better.  We had out the certificate in class as long as the training is paid for and he students are registered in enough time in advance.  If not then we send them via US Mail to the company.\r\nPatricia: What happens if they don&#39;t pass with a 70% or more? Is there a makeup test day and would there be additional cost or would they need to retake the whole class again?\r\nTiffany: We usually do not have students that fail as it is an open book multiple choice exam.  \r\nPatricia: I have to give all this information to my boss, and I know he will ask...but what if they do? Even if it is unlikely?\r\nTiffany: Usually the instructor will review missed questions after class with the student and discuss topics needed and retest if the instructor determines it is needed.  \r\nPatricia: Thank you\r\nPatricia: I appreciate the info and your time\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else you need today?\r\nPatricia: I just need a transcript of our chat. I requested one but haven&#39;t received it yet. Does it get emailed after we end the chat?\r\nTiffany: Yes I believe it does.  But I will send you one as well after we end the chat.  \r\nPatricia: Perfect. My email is mailto:pniculas@dennistaylor.com\r\nPatricia: Thank you for your help, Tiffany! Have a great day\r\nTiffany: Got it thanks\r\nTiffany: You are welcome and you as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('309748593H4', 1685110088, 1685111111, 2, 23, 30, 10, 0, 0, 4, 1, 4599, 0, 0, 0, 0, 'Patricia', 'pniculas@dennistaylor.com', '47.44.51.122', 'b80c28fc82aba15e329e57273cf84948', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Dennis Taylor and Company, Inc.-cus-', 'I registered 6 people for the Atlanta June 20 - 23 HAZWOPER class. According to the email I just received, the class will take place if enough students register. What is the minimum # of students you need to hold the class, and how many do you have so far?', '<div class=\'ca\'><div class=\'info_box\'><i>I registered 6 people for the Atlanta June 20 - 23 HAZWOPER class. According to the email I just received, the class will take place if enough students register. What is the minimum # of students you need to hold the class, and how many do you have so far?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1685110092049--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685110091_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Patricia</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1685110092049--><><!--begin:1685110105492--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685110105_cv>:&nbsp;</b></span>Hi Tiffany. I&#39;m well, how are you?</div><!--end:1685110105492--><><!--begin:1685110130440--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685110130_co>:&nbsp;</b></span>I am good thank you! I believe with your six students it will be confirmed.  </div><!--end:1685110130440--><><!--begin:1685110173599--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685110173_co>:&nbsp;</b></span>Management will make the class status final determination during the week before the class.  But we usually confirm with 5-6 minimum students.</div><!--end:1685110173599--><><!--begin:1685110266163--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685110266_cv>:&nbsp;</b></span>Okay. One of our jobs is dependent on HAZWOPER training so they must take this class in June prior to the job starting. I did not know this might be an issue because it&#39;s not listed anywhere on your website prior to paying for the class.</div><!--end:1685110266163--><><!--begin:1685110378880--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685110378_co>:&nbsp;</b></span>I am highly confident the class will be confirmed as stated usualy the minimum students we confirm a class with is 5-6 .  </div><!--end:1685110378880--><><!--begin:1685110463685--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685110463_cv>:&nbsp;</b></span>Thanks. While I&#39;m not 100% confident in the &quot;usually&quot;, I will wait to hear from you the week before.</div><!--end:1685110463685--><><!--begin:1685110551437--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685110551_co>:&nbsp;</b></span>Thank you! When you start getting student names to attach to the registrations please email them over and I can update the class roster as of right now I just have you as registered for the 6 seats in order for management to see the number of registrations we have.  </div><!--end:1685110551437--><><!--begin:1685110575682--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685110575_cv>:&nbsp;</b></span>Yes, I have made a note to do so by June 12th. Thank you</div><!--end:1685110575682--><><!--begin:1685110598960--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685110598_cv>:&nbsp;</b></span>do I just email them to <a href=\'mailto:customerservice@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>customerservice@csregs.com</a></div><!--end:1685110598960--><><!--begin:1685110633485--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685110633_co>:&nbsp;</b></span>Yes, you can reply back to the emails you received from me today.  </div><!--end:1685110633485--><><!--begin:1685110645842--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685110645_cv>:&nbsp;</b></span>Will do</div><!--end:1685110645842--><><!--begin:1685110647683--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685110647_cv>:&nbsp;</b></span>Thank you</div><!--end:1685110647683--><><!--begin:1685110658113--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685110657_co>:&nbsp;</b></span>You are welcome!</div><!--end:1685110658113--><><!--begin:1685110665412--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685110665_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1685110665412--><><!--begin:1685110675067--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685110675_cv>:&nbsp;</b></span>No thanks</div><!--end:1685110675067--><><!--begin:1685111108460--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685111108_co>:&nbsp;</b></span>Have a safe daY!</div><!--end:1685111108460--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I registered 6 people for the Atlanta June 20 - 23 HAZWOPER class. According to the email I just received, the class will take place if enough students register. What is the minimum # of students you need to hold the class, and how many do you have so far?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Patricia!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nPatricia: Hi Tiffany. I&#39;m well, how are you?\r\nTiffany: I am good thank you! I believe with your six students it will be confirmed.  \r\nTiffany: Management will make the class status final determination during the week before the class.  But we usually confirm with 5-6 minimum students.\r\nPatricia: Okay. One of our jobs is dependent on HAZWOPER training so they must take this class in June prior to the job starting. I did not know this might be an issue because it&#39;s not listed anywhere on your website prior to paying for the class.\r\nTiffany: I am highly confident the class will be confirmed as stated usualy the minimum students we confirm a class with is 5-6 .  \r\nPatricia: Thanks. While I&#39;m not 100% confident in the &quot;usually&quot;, I will wait to hear from you the week before.\r\nTiffany: Thank you! When you start getting student names to attach to the registrations please email them over and I can update the class roster as of right now I just have you as registered for the 6 seats in order for management to see the number of registrations we have.  \r\nPatricia: Yes, I have made a note to do so by June 12th. Thank you\r\nPatricia: do I just email them to mailto:customerservice@csregs.com\r\nTiffany: Yes, you can reply back to the emails you received from me today.  \r\nPatricia: Will do\r\nPatricia: Thank you\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nPatricia: No thanks\r\nTiffany: Have a safe daY!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('310116117Q7', 1685477597, 1685477922, 2, 23, 14, 6, 0, 0, 0, 0, 2572, 0, 0, 0, 0, 'Mostafa Ahmadzadeh', 'mahmadzadeh@exponent.com', '50.222.177.67', 'de05272caad9f9243afe61c523583020', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Exponent Inc-cus-', 'This is my first time trying to register for the fall protection online training for 11 colleagues. I wanted to know what happens after I complete my payment. How do I send the training to others?', '<div class=\'ca\'><div class=\'info_box\'><i>This is my first time trying to register for the fall protection online training for 11 colleagues. I wanted to know what happens after I complete my payment. How do I send the training to others?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1685477605528--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685477605_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Mostafa Ahmadzadeh</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1685477605528--><><!--begin:1685477628393--><div class=\'cv\'><span class=\'notranslate\'><b>Mostafa Ahmadzadeh<timestamp_1685477627_cv>:&nbsp;</b></span>good!</div><!--end:1685477628393--><><!--begin:1685477676604--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685477676_co>:&nbsp;</b></span>Can you please tell me know your request as I can not see the first message sent as there may be an error</div><!--end:1685477676604--><><!--begin:1685477706198--><div class=\'cv\'><span class=\'notranslate\'><b>Mostafa Ahmadzadeh<timestamp_1685477705_cv>:&nbsp;</b></span>This is my first time trying to register for the fall protection online training for 11 colleagues. I wanted to know what happens after I complete my payment. How do I send the training to others?</div><!--end:1685477706198--><><!--begin:1685477784919--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685477784_co>:&nbsp;</b></span>You will receive an email confirmation.  In that email there is a link to set yourself up an account in our online system.  Once you have your account set up you will be able to invite the 11 colleagues to complete the course.  </div><!--end:1685477784919--><><!--begin:1685477811735--><div class=\'cv\'><span class=\'notranslate\'><b>Mostafa Ahmadzadeh<timestamp_1685477811_cv>:&nbsp;</b></span>Will they need to create an account as well?</div><!--end:1685477811735--><><!--begin:1685477871223--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685477871_co>:&nbsp;</b></span>Yes after they get the email invite they will set up their online account and then beable to start training.  </div><!--end:1685477871223--><><!--begin:1685477920205--><div class=\'cv\'><span class=\'notranslate\'><b>Mostafa Ahmadzadeh<timestamp_1685477919_cv>:&nbsp;</b></span>Got it. Thanks Tiffany. That&#39;s all I needed. </div><!--end:1685477920205--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'This is my first time trying to register for the fall protection online training for 11 colleagues. I wanted to know what happens after I complete my payment. How do I send the training to others?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Mostafa Ahmadzadeh!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMostafa Ahmadzadeh: good!\r\nTiffany: Can you please tell me know your request as I can not see the first message sent as there may be an error\r\nMostafa Ahmadzadeh: This is my first time trying to register for the fall protection online training for 11 colleagues. I wanted to know what happens after I complete my payment. How do I send the training to others?\r\nTiffany: You will receive an email confirmation.  In that email there is a link to set yourself up an account in our online system.  Once you have your account set up you will be able to invite the 11 colleagues to complete the course.  \r\nMostafa Ahmadzadeh: Will they need to create an account as well?\r\nTiffany: Yes after they get the email invite they will set up their online account and then beable to start training.  \r\nMostafa Ahmadzadeh: Got it. Thanks Tiffany. That&#39;s all I needed. \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('310263765C8', 1685625241, 1685625527, 2, 23, 11, 6, 0, 0, 5, 0, 3880, 0, 0, 0, 0, 'Patrick Labadie', 'patrick.labadie@arcadis.com', '24.192.129.204', 'abeb7ec7e215299cd53111e905bd633b', 'Select Area of Inquiry:-_-Other-cus-Company-_-Arcadis-cus-', 'Is the course supposed to have sound?', '<div class=\'ca\'><div class=\'info_box\'><i>Is the course supposed to have sound?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1685625245243--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685625245_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Patrick Labadie</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1685625245243--><><!--begin:1685625261279--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685625261_co>:&nbsp;</b></span>Yes it should</div><!--end:1685625261279--><><!--begin:1685625264141--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Labadie<timestamp_1685625264_cv>:&nbsp;</b></span>Im doing well thank you</div><!--end:1685625264141--><><!--begin:1685625272187--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685625272_co>:&nbsp;</b></span>Some screens may not but most do.  </div><!--end:1685625272187--><><!--begin:1685625315161--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Labadie<timestamp_1685625315_cv>:&nbsp;</b></span>ok because I started the course in the overview section and I dont hear anything</div><!--end:1685625315161--><><!--begin:1685625366465--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685625366_co>:&nbsp;</b></span>Which Browser are you current logged into the training under?<br><br>Our Learning Management System (LMS) supports most modern browsers, particularly Google Chrome, Microsoft Edge, Mozilla Firefox, and Safari.<br><br>Note: Microsoft Internet Explorer is not recommended as you may experience glitching or technical errors.</div><!--end:1685625366465--><><!--begin:1685625387255--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Labadie<timestamp_1685625387_cv>:&nbsp;</b></span>chrome</div><!--end:1685625387255--><><!--begin:1685625431604--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685625431_co>:&nbsp;</b></span>I see  your are on the Hazardous Materials Regulatory Overview module does that have sound for you?</div><!--end:1685625431604--><><!--begin:1685625439479--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Labadie<timestamp_1685625439_cv>:&nbsp;</b></span>Wait it started working lol I restarted it again and it started working</div><!--end:1685625439479--><><!--begin:1685625461149--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685625461_co>:&nbsp;</b></span>Oh great news! I am glad to hear it. lol</div><!--end:1685625461149--><><!--begin:1685625477456--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Labadie<timestamp_1685625477_cv>:&nbsp;</b></span>Thank you anyway</div><!--end:1685625477456--><><!--begin:1685625482428--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685625482_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1685625482428--><><!--begin:1685625498455--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Labadie<timestamp_1685625498_cv>:&nbsp;</b></span>No I dont think so</div><!--end:1685625498455--><><!--begin:1685625510795--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685625510_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1685625510795--><><!--begin:1685625524975--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Labadie<timestamp_1685625524_cv>:&nbsp;</b></span>you too thank you</div><!--end:1685625524975--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Is the course supposed to have sound?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Patrick Labadie!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Yes it should\r\nPatrick Labadie: Im doing well thank you\r\nTiffany: Some screens may not but most do.  \r\nPatrick Labadie: ok because I started the course in the overview section and I dont hear anything\r\nTiffany: Which Browser are you current logged into the training under?Our Learning Management System (LMS) supports most modern browsers, particularly Google Chrome, Microsoft Edge, Mozilla Firefox, and Safari.Note: Microsoft Internet Explorer is not recommended as you may experience glitching or technical errors.\r\nPatrick Labadie: chrome\r\nTiffany: I see  your are on the Hazardous Materials Regulatory Overview module does that have sound for you?\r\nPatrick Labadie: Wait it started working lol I restarted it again and it started working\r\nTiffany: Oh great news! I am glad to hear it. lol\r\nPatrick Labadie: Thank you anyway\r\nTiffany: Is there anything else I can assist you with today?\r\nPatrick Labadie: No I dont think so\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nPatrick Labadie: you too thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('31035281249', 1685714299, 1685714441, 2, 23, 23, 2, 0, 0, 0, 0, 1581, 0, 0, 0, 0, 'WIlliam Brackney', 'william.brackney@westonsolutions.com', '76.255.192.249', '3a9c62ef79a41f85036e42c81147c474', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Weston Solutions-cus-', 'I need a detailed receipt for expense reporting, I was hoping to get one emailed to me.', '<div class=\'ca\'><div class=\'info_box\'><i>I need a detailed receipt for expense reporting, I was hoping to get one emailed to me.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1685714302333--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685714302_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>WIlliam Brackney</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1685714302333--><><!--begin:1685714315769--><div class=\'cv\'><span class=\'notranslate\'><b>WIlliam Brackney<timestamp_1685714315_cv>:&nbsp;</b></span>great thanks</div><!--end:1685714315769--><><!--begin:1685714363434--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685714363_co>:&nbsp;</b></span>I can get you a receipt emailed now.  Do you need it for order #22272?</div><!--end:1685714363434--><><!--begin:1685714391759--><div class=\'cv\'><span class=\'notranslate\'><b>WIlliam Brackney<timestamp_1685714391_cv>:&nbsp;</b></span>Yes thank you</div><!--end:1685714391759--><><!--begin:1685714414687--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685714414_co>:&nbsp;</b></span>I just sent it.  Please let me know if you need anything else</div><!--end:1685714414687--><><!--begin:1685714439778--><div class=\'cv\'><span class=\'notranslate\'><b>WIlliam Brackney<timestamp_1685714439_cv>:&nbsp;</b></span>That&#39;s it. Thank you</div><!--end:1685714439778--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I need a detailed receipt for expense reporting, I was hoping to get one emailed to me.\r\nTiffany has joined the chat.\r\nTiffany: Hi, WIlliam Brackney!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nWIlliam Brackney: great thanks\r\nTiffany: I can get you a receipt emailed now.  Do you need it for order #22272?\r\nWIlliam Brackney: Yes thank you\r\nTiffany: I just sent it.  Please let me know if you need anything else\r\nWIlliam Brackney: That&#39;s it. Thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3106094554W', 1685970928, 1685971433, 2, 23, 8, 6, 0, 0, 5, 0, 3197, 0, 0, 0, 0, 'Julian Mona Bermudez', 'mona.julian@cleanharbors.com', '73.226.236.175', 'cb5dc8857c7217955409f88bd0669afb', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Clean Harbors Environmental Services-99149733, 99149733-cus-', 'Never received my certificate. Please need my certificate for my training department. ', '<div class=\'ca\'><div class=\'info_box\'><i>Never received my certificate. Please need my certificate for my training department. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1685970930607--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685970930_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Julian Mona Bermudez</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1685970930607--><><!--begin:1685970940189--><div class=\'cv\'><span class=\'notranslate\'><b>Julian Mona Bermudez<timestamp_1685970940_cv>:&nbsp;</b></span>Good Tiffany </div><!--end:1685970940189--><><!--begin:1685970942332--><div class=\'cv\'><span class=\'notranslate\'><b>Julian Mona Bermudez<timestamp_1685970942_cv>:&nbsp;</b></span>You?</div><!--end:1685970942332--><><!--begin:1685970963201--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685970963_co>:&nbsp;</b></span>I am good thank you.</div><!--end:1685970963201--><><!--begin:1685970973296--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685970973_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1685970973296--><><!--begin:1685971008814--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685971008_co>:&nbsp;</b></span>Your certificate was sent back in February via US Mail to the address used on the order/registration which was: Jaime Jaramillo<br>Clean Harbors 99149733<br>42 Longwater Drive<br>Norwell MA 02061</div><!--end:1685971008814--><><!--begin:1685971079306--><div class=\'cv\'><span class=\'notranslate\'><b>Julian Mona Bermudez<timestamp_1685971079_cv>:&nbsp;</b></span>Yea im sorry that is my corporate address. They haven’t forwarded to me nor update my records</div><!--end:1685971079306--><><!--begin:1685971096770--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685971096_co>:&nbsp;</b></span>You can have the certificate reissued via PDF by placing an order: <a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a></div><!--end:1685971096770--><><!--begin:1685971112316--><div class=\'cv\'><span class=\'notranslate\'><b>Julian Mona Bermudez<timestamp_1685971112_cv>:&nbsp;</b></span>Okay thank you will do </div><!--end:1685971112316--><><!--begin:1685971134915--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685971134_co>:&nbsp;</b></span>You are welcome.  Is there anything else I can assist you with?</div><!--end:1685971134915--><><!--begin:1685971173148--><div class=\'cv\'><span class=\'notranslate\'><b>Julian Mona Bermudez<timestamp_1685971173_cv>:&nbsp;</b></span>No that was it. Thank you very much and have a blessed day </div><!--end:1685971173148--><><!--begin:1685971208873--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685971208_co>:&nbsp;</b></span>Thank you and you have a blessed day as well!</div><!--end:1685971208873--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Never received my certificate. Please need my certificate for my training department. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Julian Mona Bermudez!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJulian Mona Bermudez: Good Tiffany \r\nJulian Mona Bermudez: You?\r\nTiffany: I am good thank you.\r\nTiffany: One moment while I look you up please\r\nTiffany: Your certificate was sent back in February via US Mail to the address used on the order/registration which was: Jaime JaramilloClean Harbors 9914973342 Longwater DriveNorwell MA 02061\r\nJulian Mona Bermudez: Yea im sorry that is my corporate address. They haven’t forwarded to me nor update my records\r\nTiffany: You can have the certificate reissued via PDF by placing an order: https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\r\nJulian Mona Bermudez: Okay thank you will do \r\nTiffany: You are welcome.  Is there anything else I can assist you with?\r\nJulian Mona Bermudez: No that was it. Thank you very much and have a blessed day \r\nTiffany: Thank you and you have a blessed day as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('310613160KY', 1685974639, 1685974959, 2, 23, 14, 7, 0, 0, 5, 0, 1785, 0, 0, 0, 0, 'Blake', 'bpaskill@matw.com', '50.73.21.253', '24570ee3a5b24cc349b18ba5234e726f', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Matthews International-cus-', 'For the 8 hr HAZWOPER refresher course will the entire course be administered online? Will is be live or asynchronous? Will the employee need to be on-site at a training to take the exam at the end of the course?', '<div class=\'ca\'><div class=\'info_box\'><i>For the 8 hr HAZWOPER refresher course will the entire course be administered online? Will is be live or asynchronous? Will the employee need to be on-site at a training to take the exam at the end of the course?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1685974643435--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685974643_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Blake</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1685974643435--><><!--begin:1685974652236--><div class=\'cv\'><span class=\'notranslate\'><b>Blake<timestamp_1685974652_cv>:&nbsp;</b></span>good</div><!--end:1685974652236--><><!--begin:1685974831879--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685974831_co>:&nbsp;</b></span>If registered for our online 8-Hour HAZWOPER that is completely online self paced. Course is accessable 24/7.  Students will need to read, listen to lessons, watch videos, and do quizzes throughout the course.  There is no instructor for the online course and ALL is done online including the exam there is no in person/on a site portion.  </div><!--end:1685974831879--><><!--begin:1685974858985--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685974858_co>:&nbsp;</b></span>But we also have in person training and virtual instructor led training available if interested.  </div><!--end:1685974858985--><><!--begin:1685974955284--><div class=\'cv\'><span class=\'notranslate\'><b>Blake<timestamp_1685974955_cv>:&nbsp;</b></span>ok thank you</div><!--end:1685974955284--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'For the 8 hr HAZWOPER refresher course will the entire course be administered online? Will is be live or asynchronous? Will the employee need to be on-site at a training to take the exam at the end of the course?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Blake!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBlake: good\r\nTiffany: If registered for our online 8-Hour HAZWOPER that is completely online self paced. Course is accessable 24/7.  Students will need to read, listen to lessons, watch videos, and do quizzes throughout the course.  There is no instructor for the online course and ALL is done online including the exam there is no in person/on a site portion.  \r\nTiffany: But we also have in person training and virtual instructor led training available if interested.  \r\nBlake: ok thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('310624826J2', 1685986318, 1685986594, 2, 23, 21, 4, 0, 0, 5, 0, 3023, 386, 0, 0, 0, 'Sheryl Brown', 'sbrown@plasticoid.com', '50.249.7.105', 'aafecaf1e8c5b948f55a7ca1757fb93f', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-The Plasticoid Company-cus-', 'Could you please send another link to lmccannon@plasticoid.com  This employee has not received the link DOT Drug & Alcohol Reasonable suspicion training for Supervisors,  Our PO # 168998\r\nConfirmation DLD_Jg73BvuL6N.  Please let me know if you need any other information and please let me know when this has been sent. My email is sbrown@plasticoid.com\r\nThank you ', '<div class=\'ca\'><div class=\'info_box\'><i>Could you please send another link to lmccannon@plasticoid.com  This employee has not received the link DOT Drug & Alcohol Reasonable suspicion training for Supervisors,  Our PO # 168998\r\nConfirmation DLD_Jg73BvuL6N.  Please let me know if you need any other information and please let me know when this has been sent. My email is sbrown@plasticoid.com\r\nThank you </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1685986322302--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685986322_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sheryl Brown</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1685986322302--><><!--begin:1685986341288--><div class=\'cv\'><span class=\'notranslate\'><b>Sheryl Brown<timestamp_1685986341_cv>:&nbsp;</b></span>I am good. thank you</div><!--end:1685986341288--><><!--begin:1685986366188--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685986366_co>:&nbsp;</b></span>One moment please while I look into this</div><!--end:1685986366188--><><!--begin:1685986397147--><div class=\'cv\'><span class=\'notranslate\'><b>Sheryl Brown<timestamp_1685986397_cv>:&nbsp;</b></span>Our company number if this helps is 99007525</div><!--end:1685986397147--><><!--begin:1685986438739--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685986445_co>:&nbsp;</b></span>A new email invite has been sent to <a href=\'mailto:lmccannon@plasticoid.com\' target=\'_blank\' rel=\'noopener noreferrer\'>lmccannon@plasticoid.com</a></div><!--end:1685986438739--><><!--begin:1685986472953--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685986472_co>:&nbsp;</b></span>Is there anything else I can assist you with for today?</div><!--end:1685986472953--><><!--begin:1685986508735--><div class=\'cv\'><span class=\'notranslate\'><b>Sheryl Brown<timestamp_1685986508_cv>:&nbsp;</b></span>Thank you so much for your help.</div><!--end:1685986508735--><><!--begin:1685986522880--><div class=\'cv\'><span class=\'notranslate\'><b>Sheryl Brown<timestamp_1685986522_cv>:&nbsp;</b></span>Nothing else is needed. Again, thank you for your help.</div><!--end:1685986522880--><><!--begin:1685986530825--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685986530_co>:&nbsp;</b></span>You are welcome!</div><!--end:1685986530825--><><!--begin:1685986535585--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685986535_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1685986535585--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Could you please send another link to lmccannon@plasticoid.com  This employee has not received the link DOT Drug & Alcohol Reasonable suspicion training for Supervisors,  Our PO # 168998\r\nConfirmation DLD_Jg73BvuL6N.  Please let me know if you need any other information and please let me know when this has been sent. My email is sbrown@plasticoid.com\r\nThank you \r\nTiffany has joined the chat.\r\nTiffany: Hi, Sheryl Brown!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSheryl Brown: I am good. thank you\r\nTiffany: One moment please while I look into this\r\nSheryl Brown: Our company number if this helps is 99007525\r\nTiffany: A new email invite has been sent to mailto:lmccannon@plasticoid.com\r\nTiffany: Is there anything else I can assist you with for today?\r\nSheryl Brown: Thank you so much for your help.\r\nSheryl Brown: Nothing else is needed. Again, thank you for your help.\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('311225720K9', 1686587213, 1686587653, 2, 23, 28, 7, 0, 0, 0, 0, 3703, 0, 0, 0, 0, 'Ryan ', 'Ryanlemay86@gmail.com', '168.245.155.36', '80c8b281e6ba2a74cbb8295ca314ca6d', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-NAVFAC-cus-', 'I am currently registered to a class that begins 6/20/2023 in Columbus ohio. Last time i was registered for this classs there were only 3 people who enrolled which wasnt enough for the class. I am checking to see how many people are currently registered to get an idea if this class will happen or not. If not i will be looking to reschedule elsewhere', '<div class=\'ca\'><div class=\'info_box\'><i>I am currently registered to a class that begins 6/20/2023 in Columbus ohio. Last time i was registered for this classs there were only 3 people who enrolled which wasnt enough for the class. I am checking to see how many people are currently registered to get an idea if this class will happen or not. If not i will be looking to reschedule elsewhere</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1686587217249--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686587217_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ryan </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1686587217249--><><!--begin:1686587256218--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan <timestamp_1686587256_cv>:&nbsp;</b></span>i am good, and you</div><!--end:1686587256218--><><!--begin:1686587275314--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686587275_co>:&nbsp;</b></span>I am good thank you</div><!--end:1686587275314--><><!--begin:1686587310531--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686587310_co>:&nbsp;</b></span>Currently we only have 3 (including yourself) for next weeks class as well.  Hopefully we get a couple more this week.  </div><!--end:1686587310531--><><!--begin:1686587357251--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686587357_co>:&nbsp;</b></span>We do have Cleveland (Independance, OH) confirmed for this week if you are able to attend that. </div><!--end:1686587357251--><><!--begin:1686587357837--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan <timestamp_1686587357_cv>:&nbsp;</b></span>i appreciate it, whats the process to reschedule else where and by doing so will we be charged a fee?</div><!--end:1686587357837--><><!--begin:1686587448611--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan <timestamp_1686587448_cv>:&nbsp;</b></span>i cant make that one as i am coming from maine</div><!--end:1686587448611--><><!--begin:1686587449885--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686587449_co>:&nbsp;</b></span>If we reschedule you while the class you are scheduled for is still pending or is confirmed there is a fee.  But if we wait for it to cancel before we reschedule you there is no fee to reschedule.  </div><!--end:1686587449885--><><!--begin:1686587467663--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686587467_co>:&nbsp;</b></span>I understand.  </div><!--end:1686587467663--><><!--begin:1686587474029--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan <timestamp_1686587474_cv>:&nbsp;</b></span>ok, i will wait to see what happens then. thank you for your help</div><!--end:1686587474029--><><!--begin:1686587535976--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686587535_co>:&nbsp;</b></span>Our Fort Washington, PA class is also confirmed for this week if that one is better.  I know it is still last minute but trying to help you with solutions.  </div><!--end:1686587535976--><><!--begin:1686587565632--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686587565_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1686587565632--><><!--begin:1686587598857--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan <timestamp_1686587598_cv>:&nbsp;</b></span>nothing else currently. i will reach out again friday to see where we are at. i will wait for class to cancel before i reschedule</div><!--end:1686587598857--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am currently registered to a class that begins 6/20/2023 in Columbus ohio. Last time i was registered for this classs there were only 3 people who enrolled which wasnt enough for the class. I am checking to see how many people are currently registered to get an idea if this class will happen or not. If not i will be looking to reschedule elsewhere\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ryan !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRyan : i am good, and you\r\nTiffany: I am good thank you\r\nTiffany: Currently we only have 3 (including yourself) for next weeks class as well.  Hopefully we get a couple more this week.  \r\nTiffany: We do have Cleveland (Independance, OH) confirmed for this week if you are able to attend that. \r\nRyan : i appreciate it, whats the process to reschedule else where and by doing so will we be charged a fee?\r\nRyan : i cant make that one as i am coming from maine\r\nTiffany: If we reschedule you while the class you are scheduled for is still pending or is confirmed there is a fee.  But if we wait for it to cancel before we reschedule you there is no fee to reschedule.  \r\nTiffany: I understand.  \r\nRyan : ok, i will wait to see what happens then. thank you for your help\r\nTiffany: Our Fort Washington, PA class is also confirmed for this week if that one is better.  I know it is still last minute but trying to help you with solutions.  \r\nTiffany: Is there anything else I can assist you with today?\r\nRyan : nothing else currently. i will reach out again friday to see where we are at. i will wait for class to cancel before i reschedule\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('3113031183J', 1686664601, 1686665108, 2, 19, 17, 13, 0, 0, 5, 0, 2538, 0, 0, 0, 0, 'Stanley Montalvo', 'smontalvo@mmxfoods.com', '198.245.13.4', 'd6d4ac750da5a57561eb2ceb8e55781c', 'Select Area of Inquiry:-_-Other-cus-Company-_-Don Miguel Foods-cus-', 'Hello, I am on \"Planning and Organization\" portion of the training. I was online last night going through the sections and got up to PSM section and my laptop died. When i logged back on after setting the charger the trainer reset to the beginning. Anyway we can get my 2hours plus back for this? Well not hte activity report shows i have 3 hours for the section. Please advise.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I am on \"Planning and Organization\" portion of the training. I was online last night going through the sections and got up to PSM section and my laptop died. When i logged back on after setting the charger the trainer reset to the beginning. Anyway we can get my 2hours plus back for this? Well not hte activity report shows i have 3 hours for the section. Please advise.</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1686664659978--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1686664659_co>:&nbsp;</b></span>Let me take a look</div><!--end:1686664659978--><><!--begin:1686664772453--><div class=\'cv\'><span class=\'notranslate\'><b>Stanley Montalvo<timestamp_1686664772_cv>:&nbsp;</b></span>Ok, thank you. </div><!--end:1686664772453--><><!--begin:1686664866528--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1686664866_co>:&nbsp;</b></span>It shows that you have 	3 hours, 7 minutes, 26 seconds in that section already</div><!--end:1686664866528--><><!--begin:1686664877027--><div class=\'cv\'><span class=\'notranslate\'><b>Stanley Montalvo<timestamp_1686664877_cv>:&nbsp;</b></span>Correct</div><!--end:1686664877027--><><!--begin:1686664893198--><div class=\'cv\'><span class=\'notranslate\'><b>Stanley Montalvo<timestamp_1686664893_cv>:&nbsp;</b></span>When i open the section again it takes me back to the begin as if i have to restart the whole section</div><!--end:1686664893198--><><!--begin:1686664907916--><div class=\'cv\'><span class=\'notranslate\'><b>Stanley Montalvo<timestamp_1686664907_cv>:&nbsp;</b></span>It won&#39;t let me return back to the last section i was in. </div><!--end:1686664907916--><><!--begin:1686664938507--><div class=\'cv\'><span class=\'notranslate\'><b>Stanley Montalvo<timestamp_1686664938_cv>:&nbsp;</b></span>I can open the &quot;Planning and Organization&quot; section. But it goes back to the beginning. </div><!--end:1686664938507--><><!--begin:1686664987475--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1686664987_co>:&nbsp;</b></span>Can you giver me a quick call and we can get that fixed. <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a></div><!--end:1686664987475--><><!--begin:1686665005132--><div class=\'cv\'><span class=\'notranslate\'><b>Stanley Montalvo<timestamp_1686665005_cv>:&nbsp;</b></span>Yes, will do. </div><!--end:1686665005132--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, I am on \"Planning and Organization\" portion of the training. I was online last night going through the sections and got up to PSM section and my laptop died. When i logged back on after setting the charger the trainer reset to the beginning. Anyway we can get my 2hours plus back for this? Well not hte activity report shows i have 3 hours for the section. Please advise.\r\nTracy has joined the chat.\r\nTracy: Let me take a look\r\nStanley Montalvo: Ok, thank you. \r\nTracy: It shows that you have 	3 hours, 7 minutes, 26 seconds in that section already\r\nStanley Montalvo: Correct\r\nStanley Montalvo: When i open the section again it takes me back to the begin as if i have to restart the whole section\r\nStanley Montalvo: It won&#39;t let me return back to the last section i was in. \r\nStanley Montalvo: I can open the &quot;Planning and Organization&quot; section. But it goes back to the beginning. \r\nTracy: Can you giver me a quick call and we can get that fixed. tel:8007112706\r\nStanley Montalvo: Yes, will do. \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3113131073G', 1686674597, 1686674728, 2, 23, 25, 6, 0, 0, 5, 0, 1940, 0, 0, 0, 0, 'Theodore Gold', 'tgold@rgaincorporated.com', '98.111.145.250', '7673546fd7a0d3297ab41d83800db709', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-RGA Incorporated-cus-', 'Hi! I\'m attempting to start my course, but it won\'t let me click on anything beyond \"Online Course Support\". I\'ve clicked on that section and read to the end, but it isn\'t allowing me to go forward.', '<div class=\'ca\'><div class=\'info_box\'><i>Hi! I\'m attempting to start my course, but it won\'t let me click on anything beyond \"Online Course Support\". I\'ve clicked on that section and read to the end, but it isn\'t allowing me to go forward.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1686674599403--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686674599_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Theodore Gold</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1686674599403--><><!--begin:1686674641844--><div class=\'cv\'><span class=\'notranslate\'><b>Theodore Gold<timestamp_1686674636_cv>:&nbsp;</b></span>Lovely, thank you! I&#39;m trying to access my training modules but the program won&#39;t let me.</div><!--end:1686674641844--><><!--begin:1686674687720--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686674687_co>:&nbsp;</b></span>We are working on fixing this issue now.  </div><!--end:1686674687720--><><!--begin:1686674701027--><div class=\'cv\'><span class=\'notranslate\'><b>Theodore Gold<timestamp_1686674696_cv>:&nbsp;</b></span>Thank you!</div><!--end:1686674701027--><><!--begin:1686674703671--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686674703_co>:&nbsp;</b></span>I can send you an email once it has been resolved it you would like.  </div><!--end:1686674703671--><><!--begin:1686674718770--><div class=\'cv\'><span class=\'notranslate\'><b>Theodore Gold<timestamp_1686674713_cv>:&nbsp;</b></span>I would appreciate that, thank you very much!</div><!--end:1686674718770--><><!--begin:1686674721632--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686674721_co>:&nbsp;</b></span>Of course! My pleasure!</div><!--end:1686674721632--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hi! I\'m attempting to start my course, but it won\'t let me click on anything beyond \"Online Course Support\". I\'ve clicked on that section and read to the end, but it isn\'t allowing me to go forward.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Theodore Gold!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTheodore Gold: Lovely, thank you! I&#39;m trying to access my training modules but the program won&#39;t let me.\r\nTiffany: We are working on fixing this issue now.  \r\nTheodore Gold: Thank you!\r\nTiffany: I can send you an email once it has been resolved it you would like.  \r\nTheodore Gold: I would appreciate that, thank you very much!\r\nTiffany: Of course! My pleasure!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('311319562GA', 1686681051, 1686681052, 2, 23, 24, 2, 0, 0, 0, 0, 255, 0, 0, 0, 0, 'anny', 'aabreulaw@gmail.com', '98.113.134.32', '3f3821938b9592630ddabb87be76699c', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Anny LLC-cus-', 'Are you approved with the National Safety Councel?', '<div class=\'ca\'><div class=\'info_box\'><i>Are you approved with the National Safety Councel?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Are you approved with the National Safety Councel?\r\nTiffany has joined the chat.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('311390870CA', 1686752379, 1686753023, 2, 23, 45, 5, 0, 0, 0, 0, 4789, 0, 0, 0, 0, 'Cassidy Alonzo', 'calonzo@diagraph.com', '97.86.174.2', '37a0920da221f1f5d474d6a36587c252', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Diagraph Marking and Coding -cus-', 'Employee who completed RCRA/DOT training was unable to access his completion certificate.  I tried accessing online and so did he, but nothing shows as available. ', '<div class=\'ca\'><div class=\'info_box\'><i>Employee who completed RCRA/DOT training was unable to access his completion certificate.  I tried accessing online and so did he, but nothing shows as available. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1686752381883--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686752381_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Cassidy Alonzo</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1686752381883--><><!--begin:1686752421422--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686752421_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. <br><br>All course fees must be paid before a certificate is released. Is this request for a recent completion and can you verify that payment of all registration fees has been made?</div><!--end:1686752421422--><><!--begin:1686752477752--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686752477_co>:&nbsp;</b></span>Do you have the students name and I can loog him up.</div><!--end:1686752477752--><><!--begin:1686752486484--><div class=\'cv\'><span class=\'notranslate\'><b>Cassidy Alonzo<timestamp_1686752484_cv>:&nbsp;</b></span><div style=\'padding: 5px; margin-bottom: 5px;\' class=\'\'><a tag=\'link\' href=\'https://cs-chatsupport.com/support/view.php?file=sgZpCk2uT9AV.png\' target=\'_blank\'><img src=\'https://cs-chatsupport.com/support/web/file_attach/sgZpCk2uT9AV.png\' style=\'max-width: 100%; max-height: 100%;\' border=0 class=\'round\'><br>sgZpCk2uT9AV.png</a></div> </div><!--end:1686752486484--><><!--begin:1686752526565--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686752526_co>:&nbsp;</b></span>We sent the certificate via US Mail on 05/23/2023 to: Cassidy Alonzo<br>Diagraph Marking & Coding<br>1 Research Park Dr<br>Saint Charles MO 63304</div><!--end:1686752526565--><><!--begin:1686752541000--><div class=\'cv\'><span class=\'notranslate\'><b>Cassidy Alonzo<timestamp_1686752538_cv>:&nbsp;</b></span>Okay... thank you!</div><!--end:1686752541000--><><!--begin:1686752550783--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686752550_co>:&nbsp;</b></span>You are welcome!</div><!--end:1686752550783--><><!--begin:1686752558254--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686752558_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1686752558254--><><!--begin:1686752575182--><div class=\'cv\'><span class=\'notranslate\'><b>Cassidy Alonzo<timestamp_1686752572_cv>:&nbsp;</b></span>How much is a new certificate if that one doesn&#39;t turn up?</div><!--end:1686752575182--><><!--begin:1686752621583--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686752621_co>:&nbsp;</b></span>To place an order for another cert please go to: <a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a></div><!--end:1686752621583--><><!--begin:1686752648827--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686752648_co>:&nbsp;</b></span>$10 per a PDF copy</div><!--end:1686752648827--><><!--begin:1686752709458--><div class=\'cv\'><span class=\'notranslate\'><b>Cassidy Alonzo<timestamp_1686752707_cv>:&nbsp;</b></span>Thank you!</div><!--end:1686752709458--><><!--begin:1686752745072--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686752744_co>:&nbsp;</b></span>My pleasure!</div><!--end:1686752745072--><><!--begin:1686752750790--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686752750_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1686752750790--><><!--begin:1686752832542--><div class=\'cv\'><span class=\'notranslate\'><b>Cassidy Alonzo<timestamp_1686752830_cv>:&nbsp;</b></span>no thank you! :)</div><!--end:1686752832542--><><!--begin:1686752842294--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686752842_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1686752842294--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Employee who completed RCRA/DOT training was unable to access his completion certificate.  I tried accessing online and so did he, but nothing shows as available. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Cassidy Alonzo!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. All course fees must be paid before a certificate is released. Is this request for a recent completion and can you verify that payment of all registration fees has been made?\r\nTiffany: Do you have the students name and I can loog him up.\r\nCassidy Alonzo: sgZpCk2uT9AV.png \r\nTiffany: We sent the certificate via US Mail on 05/23/2023 to: Cassidy AlonzoDiagraph Marking & Coding1 Research Park DrSaint Charles MO 63304\r\nCassidy Alonzo: Okay... thank you!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nCassidy Alonzo: How much is a new certificate if that one doesn&#39;t turn up?\r\nTiffany: To place an order for another cert please go to: https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\r\nTiffany: $10 per a PDF copy\r\nCassidy Alonzo: Thank you!\r\nTiffany: My pleasure!\r\nTiffany: Is there anything else I can assist you with?\r\nCassidy Alonzo: no thank you! :)\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('311394552K3', 1686756027, 1686756611, 1, 23, 10, 3, 0, 0, 0, 0, 3724, 0, 0, 0, 0, 'Elisabeth Schreiber', 'schreiberem@cdmsmith.com', '98.124.160.253', 'dbe6d1e31411a9ff797abfb240fdf80a', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-CDM Smith-cus-Online Course-_-OSHA 40-Hour HAZWOPER-cus-', 'Health Effects and Exposure Systems module assessment - Page is frozen on a question. Cannot proceed with module or course.', '<div class=\'ca\'><div class=\'info_box\'><i>Health Effects and Exposure Systems module assessment - Page is frozen on a question. Cannot proceed with module or course.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1686756035885--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686756035_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Elisabeth Schreiber</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1686756035885--><><!--begin:1686756051442--><div class=\'cv\'><span class=\'notranslate\'><b>Elisabeth Schreiber<timestamp_1686756051_cv>:&nbsp;</b></span>I&#39;m good, how are you?</div><!--end:1686756051442--><><!--begin:1686756062582--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686756062_co>:&nbsp;</b></span>I am good thank you</div><!--end:1686756062582--><><!--begin:1686756115183--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686756115_co>:&nbsp;</b></span>I can email you details on how to register for your hands-on class once your online course is completed.  </div><!--end:1686756115183--><><!--begin:1686756140885--><div class=\'cv\'><span class=\'notranslate\'><b>Elisabeth Schreiber<timestamp_1686756140_cv>:&nbsp;</b></span>I am having technical difficulties with completing the online course</div><!--end:1686756140885--><><!--begin:1686756199412--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686756199_co>:&nbsp;</b></span>Sorry the inital message did not come through and I see you are almost complete.  One moment and I will look up your account now then.  </div><!--end:1686756199412--><><!--begin:1686756214857--><div class=\'cv\'><span class=\'notranslate\'><b>Elisabeth Schreiber<timestamp_1686756214_cv>:&nbsp;</b></span>thank you</div><!--end:1686756214857--><><!--begin:1686756412251--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686756412_co>:&nbsp;</b></span>I looked up your login history and it appears you are timing out, excessively. Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. <br><br>To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.<br><br>I have passed you on the current module. You may now proceed forward or start the module from the beginning.  </div><!--end:1686756412251--><><!--begin:1686756451793--><div class=\'cv\'><span class=\'notranslate\'><b>Elisabeth Schreiber<timestamp_1686756451_cv>:&nbsp;</b></span>Oh okay, interesting. Thank you.</div><!--end:1686756451793--><><!--begin:1686756506893--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686756506_co>:&nbsp;</b></span>You are welcome! Is there anything else I can assist you with?</div><!--end:1686756506893--><><!--begin:1686756517113--><div class=\'cv\'><span class=\'notranslate\'><b>Elisabeth Schreiber<timestamp_1686756517_cv>:&nbsp;</b></span>No thank you!</div><!--end:1686756517113--><><!--begin:1686756547659--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686756547_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1686756547659--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Health Effects and Exposure Systems module assessment - Page is frozen on a question. Cannot proceed with module or course.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Elisabeth Schreiber!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nElisabeth Schreiber: I&#39;m good, how are you?\r\nTiffany: I am good thank you\r\nTiffany: I can email you details on how to register for your hands-on class once your online course is completed.  \r\nElisabeth Schreiber: I am having technical difficulties with completing the online course\r\nTiffany: Sorry the inital message did not come through and I see you are almost complete.  One moment and I will look up your account now then.  \r\nElisabeth Schreiber: thank you\r\nTiffany: I looked up your login history and it appears you are timing out, excessively. Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.I have passed you on the current module. You may now proceed forward or start the module from the beginning.  \r\nElisabeth Schreiber: Oh okay, interesting. Thank you.\r\nTiffany: You are welcome! Is there anything else I can assist you with?\r\nElisabeth Schreiber: No thank you!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('311486772V5', 1686848263, 1686848878, 2, 23, 26, 20, 0, 0, 0, 0, 5122, 0, 0, 0, 0, 'Daniel Saunders', 'Daniel.Saunders1@cbre.com', '192.25.7.194', 'dd0455d7d6af01f33f6531aaa2201ee4', 'Question Type-_-Exam-cus-Online Course Name-_-HAZWOPER 40 HOUR-cus-Chapter Name-_-Roles and Definitions-cus-', 'I am trying to complete the assessment on this module but it has stopped working. how can I reset it to finish the assessment?', '<div class=\'ca\'><div class=\'info_box\'><i>I am trying to complete the assessment on this module but it has stopped working. how can I reset it to finish the assessment?</i></div></div><><div class=\'ca\'><b>Tony</b> has joined the chat.</div><><!--begin:1686848273326--><div class=\'co\'><span class=\'notranslate\'><b>Tony<timestamp_1686848273_co>:&nbsp;</b></span>Hi Daniel</div><!--end:1686848273326--><><!--begin:1686848291941--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Saunders<timestamp_1686848291_cv>:&nbsp;</b></span>Hello</div><!--end:1686848291941--><><!--begin:1686848295419--><div class=\'co\'><span class=\'notranslate\'><b>Tony<timestamp_1686848295_co>:&nbsp;</b></span>I can&#39;t assist with this issue, but I can get you to someone who can.</div><!--end:1686848295419--><><!--begin:1686848318490--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Saunders<timestamp_1686848318_cv>:&nbsp;</b></span>thank you</div><!--end:1686848318490--><><!--begin:1686848348314--><div class=\'co\'><span class=\'notranslate\'><b>Tony<timestamp_1686848348_co>:&nbsp;</b></span>Not a problem</div><!--end:1686848348314--><><!--begin:1686848375047--><div class=\'co\'><span class=\'notranslate\'><b>Tony<timestamp_1686848375_co>:&nbsp;</b></span>I am going to transfer you to Tiffany to assist. be well</div><!--end:1686848375047--><><div class=\'ca\'>Transferring chat to <top><b>Tiffany</b>  (Registration & Customer Service)</top><!--opid:23--><!--mapp:0--><!--name:Tiffany--><!--profile_pic:https://cs-chatsupport.com/support/themes/slate/profile.png--><!--deptid:2--><!--department:Registration & Customer Service-->.</div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1686848389205--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686848389_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Daniel Saunders</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1686848389205--><><!--begin:1686848430627--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Saunders<timestamp_1686848430_cv>:&nbsp;</b></span>I&#39;m doing okay, just trying to complete my courses.</div><!--end:1686848430627--><><!--begin:1686848435851--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Saunders<timestamp_1686848435_cv>:&nbsp;</b></span>how are you?</div><!--end:1686848435851--><><!--begin:1686848444902--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686848444_co>:&nbsp;</b></span>I am good thank you</div><!--end:1686848444902--><><!--begin:1686848458153--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686848458_co>:&nbsp;</b></span>I am pulling up your account now one moment please</div><!--end:1686848458153--><><!--begin:1686848557087--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686848556_co>:&nbsp;</b></span>I looked up your login history and it appears you have timed timing out a few times. Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. <br><br>To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.</div><!--end:1686848557087--><><!--begin:1686848611236--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686848611_co>:&nbsp;</b></span>I have passed you through the Roles and Definitions Module Lesson.  You can now either start the module from the begining or proceed forward.</div><!--end:1686848611236--><><!--begin:1686848707610--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Saunders<timestamp_1686848707_cv>:&nbsp;</b></span>Ok that makes sense, I am doing the Modules at work so I do have to leave sometimes. I will remember to log out. thank you so much for your help. </div><!--end:1686848707610--><><!--begin:1686848728631--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686848728_co>:&nbsp;</b></span>You are welcome! It is my pleasure!</div><!--end:1686848728631--><><!--begin:1686848740778--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686848740_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1686848740778--><><!--begin:1686848761298--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Saunders<timestamp_1686848761_cv>:&nbsp;</b></span>I think that was it.</div><!--end:1686848761298--><><!--begin:1686848769189--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Saunders<timestamp_1686848769_cv>:&nbsp;</b></span>Thank you again</div><!--end:1686848769189--><><!--begin:1686848782427--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Saunders<timestamp_1686848782_cv>:&nbsp;</b></span>Have an Awesome day!</div><!--end:1686848782427--><><!--begin:1686848792008--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686848791_co>:&nbsp;</b></span>Thanks you as well!!</div><!--end:1686848792008--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am trying to complete the assessment on this module but it has stopped working. how can I reset it to finish the assessment?\r\nTony has joined the chat.\r\nTony: Hi Daniel\r\nDaniel Saunders: Hello\r\nTony: I can&#39;t assist with this issue, but I can get you to someone who can.\r\nDaniel Saunders: thank you\r\nTony: Not a problem\r\nTony: I am going to transfer you to Tiffany to assist. be well\r\nTransferring chat to Tiffany  (Registration & Customer Service).\r\nTiffany has joined the chat.\r\nTiffany: Hi, Daniel Saunders!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDaniel Saunders: I&#39;m doing okay, just trying to complete my courses.\r\nDaniel Saunders: how are you?\r\nTiffany: I am good thank you\r\nTiffany: I am pulling up your account now one moment please\r\nTiffany: I looked up your login history and it appears you have timed timing out a few times. Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.\r\nTiffany: I have passed you through the Roles and Definitions Module Lesson.  You can now either start the module from the begining or proceed forward.\r\nDaniel Saunders: Ok that makes sense, I am doing the Modules at work so I do have to leave sometimes. I will remember to log out. thank you so much for your help. \r\nTiffany: You are welcome! It is my pleasure!\r\nTiffany: Is there anything else I can assist you with today?\r\nDaniel Saunders: I think that was it.\r\nDaniel Saunders: Thank you again\r\nDaniel Saunders: Have an Awesome day!\r\nTiffany: Thanks you as well!!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('311565264R7', 1686926752, 1686927381, 2, 23, 23, 4, 0, 0, 5, 0, 3923, 0, 0, 0, 0, 'Ryan', 'Ryanlemay86@gmail.com', '216.24.45.44', 'cfbc994872641c2d853b06c921c6be40', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-NAVFAC-cus-', 'Need to reschedule/cancel', '<div class=\'ca\'><div class=\'info_box\'><i>Need to reschedule/cancel</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1686926756288--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686926756_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ryan</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1686926756288--><><!--begin:1686926769564--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1686926769_cv>:&nbsp;</b></span>im good, how are you?</div><!--end:1686926769564--><><!--begin:1686926804239--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686926804_co>:&nbsp;</b></span>I am good thank you</div><!--end:1686926804239--><><!--begin:1686926895844--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686926895_co>:&nbsp;</b></span>As the Columbus, OH class you are registered for is still scheduled and pending (management will be making the determiination today) there is a 50% fee to reschedule at this point since we are within 4 days of the class start date.</div><!--end:1686926895844--><><!--begin:1686926914388--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1686926914_cv>:&nbsp;</b></span>ok should i wait until monday then?</div><!--end:1686926914388--><><!--begin:1686926977070--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686926976_co>:&nbsp;</b></span>If the class confirms today and you wait until Monday to request to reschedule or cancel there is a 100% reschedule fee since we will be 24 hours from the class start date at that point.  </div><!--end:1686926977070--><><!--begin:1686926999454--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1686926999_cv>:&nbsp;</b></span>what time will we know if class is cancelled or not?</div><!--end:1686926999454--><><!--begin:1686927046193--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686927046_co>:&nbsp;</b></span>We should know within the next couple hours.  </div><!--end:1686927046193--><><!--begin:1686927078946--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1686927078_cv>:&nbsp;</b></span>ok, i will check back after 1:00 pm mountain time. </div><!--end:1686927078946--><><!--begin:1686927125077--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686927124_co>:&nbsp;</b></span>Sounds good.  If you do want to proceed with the reschedule, we will need an email with your request so we have it documented in writing, please.  </div><!--end:1686927125077--><><!--begin:1686927170985--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1686927171_cv>:&nbsp;</b></span>no problem, i can do that. I will check back after 1:00pm before i send the email. how many people are currently registered for that class</div><!--end:1686927170985--><><!--begin:1686927189042--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686927188_co>:&nbsp;</b></span>4</div><!--end:1686927189042--><><!--begin:1686927209975--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1686927210_cv>:&nbsp;</b></span>ok so there is a possibility it could happen</div><!--end:1686927209975--><><!--begin:1686927244328--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686927244_co>:&nbsp;</b></span>Correct, we just have to wait for management to make the offical determination</div><!--end:1686927244328--><><!--begin:1686927260525--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1686927260_cv>:&nbsp;</b></span>ok. i will check back, thank you for your help</div><!--end:1686927260525--><><!--begin:1686927313409--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686927313_co>:&nbsp;</b></span>You are welcome!</div><!--end:1686927313409--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Need to reschedule/cancel\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ryan!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRyan: im good, how are you?\r\nTiffany: I am good thank you\r\nTiffany: As the Columbus, OH class you are registered for is still scheduled and pending (management will be making the determiination today) there is a 50% fee to reschedule at this point since we are within 4 days of the class start date.\r\nRyan: ok should i wait until monday then?\r\nTiffany: If the class confirms today and you wait until Monday to request to reschedule or cancel there is a 100% reschedule fee since we will be 24 hours from the class start date at that point.  \r\nRyan: what time will we know if class is cancelled or not?\r\nTiffany: We should know within the next couple hours.  \r\nRyan: ok, i will check back after 1:00 pm mountain time. \r\nTiffany: Sounds good.  If you do want to proceed with the reschedule, we will need an email with your request so we have it documented in writing, please.  \r\nRyan: no problem, i can do that. I will check back after 1:00pm before i send the email. how many people are currently registered for that class\r\nTiffany: 4\r\nRyan: ok so there is a possibility it could happen\r\nTiffany: Correct, we just have to wait for management to make the offical determination\r\nRyan: ok. i will check back, thank you for your help\r\nTiffany: You are welcome!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('311825524ZE', 1687187025, 1687187835, 2, 23, 29, 6, 0, 0, 5, 0, 4459, 0, 0, 0, 0, 'Rich Willis', 'rich.willis@asu.edu', '204.10.126.59', 'e2818366912d89035bf99a47dc48c603', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Arizona State-cus-', 'Looking to evaluate semiconductor safety training as a possibility at ASU.  This is on me and I would like to understand the certification and is there a discount you can provide me?  Thanks, Rich\r\n\r\n\r\nChemical Safety for Semiconductor Manufacturing Part 1 (Introduction) - Online Training\r\n\r\nChemical Safety for Semiconductor Manufacturing Part 2 (Advanced) - Online Training', '<div class=\'ca\'><div class=\'info_box\'><i>Looking to evaluate semiconductor safety training as a possibility at ASU.  This is on me and I would like to understand the certification and is there a discount you can provide me?  Thanks, Rich\r\n\r\n\r\nChemical Safety for Semiconductor Manufacturing Part 1 (Introduction) - Online Training\r\n\r\nChemical Safety for Semiconductor Manufacturing Part 2 (Advanced) - Online Training</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1687187026831--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687187026_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Rich Willis</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1687187026831--><><!--begin:1687187044618--><div class=\'cv\'><span class=\'notranslate\'><b>Rich Willis<timestamp_1687187044_cv>:&nbsp;</b></span>Hi Tiffany, I am fine.  Thanks</div><!--end:1687187044618--><><!--begin:1687187089160--><div class=\'cv\'><span class=\'notranslate\'><b>Rich Willis<timestamp_1687187089_cv>:&nbsp;</b></span>Can you explain certification for mentioned online training?</div><!--end:1687187089160--><><!--begin:1687187115626--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687187115_co>:&nbsp;</b></span>One moment please</div><!--end:1687187115626--><><!--begin:1687187478675--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687187478_co>:&nbsp;</b></span>As far as discount goes you can use the promotion code: CS23WELCOME at check out and you will get 10% discount on your order.  </div><!--end:1687187478675--><><!--begin:1687187516062--><div class=\'cv\'><span class=\'notranslate\'><b>Rich Willis<timestamp_1687187516_cv>:&nbsp;</b></span>ok.  Is there a confirmed certificate after the training is completed?</div><!--end:1687187516062--><><!--begin:1687187579763--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687187579_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. </div><!--end:1687187579763--><><!--begin:1687187606813--><div class=\'cv\'><span class=\'notranslate\'><b>Rich Willis<timestamp_1687187606_cv>:&nbsp;</b></span>is there an electronic version also (pdf)?</div><!--end:1687187606813--><><!--begin:1687187686049--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687187685_co>:&nbsp;</b></span>If you want a PDF copy expedited after the training is completed we can do that but there is a small fee of $10 per certificate.  You would use the following link to submit a request: <a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a></div><!--end:1687187686049--><><!--begin:1687187732325--><div class=\'cv\'><span class=\'notranslate\'><b>Rich Willis<timestamp_1687187732_cv>:&nbsp;</b></span>Thank you for the info.  That will do it.</div><!--end:1687187732325--><><!--begin:1687187760040--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687187759_co>:&nbsp;</b></span>Of course! Is there anything else I can assist you with?</div><!--end:1687187760040--><><!--begin:1687187777330--><div class=\'cv\'><span class=\'notranslate\'><b>Rich Willis<timestamp_1687187777_cv>:&nbsp;</b></span>No, thanks.</div><!--end:1687187777330--><><!--begin:1687187797232--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687187797_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1687187797232--><><!--begin:1687187808439--><div class=\'cv\'><span class=\'notranslate\'><b>Rich Willis<timestamp_1687187808_cv>:&nbsp;</b></span>bye niw</div><!--end:1687187808439--><><!--begin:1687187811067--><div class=\'cv\'><span class=\'notranslate\'><b>Rich Willis<timestamp_1687187811_cv>:&nbsp;</b></span>now</div><!--end:1687187811067--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Looking to evaluate semiconductor safety training as a possibility at ASU.  This is on me and I would like to understand the certification and is there a discount you can provide me?  Thanks, Rich\r\n\r\n\r\nChemical Safety for Semiconductor Manufacturing Part 1 (Introduction) - Online Training\r\n\r\nChemical Safety for Semiconductor Manufacturing Part 2 (Advanced) - Online Training\r\nTiffany has joined the chat.\r\nTiffany: Hi, Rich Willis!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRich Willis: Hi Tiffany, I am fine.  Thanks\r\nRich Willis: Can you explain certification for mentioned online training?\r\nTiffany: One moment please\r\nTiffany: As far as discount goes you can use the promotion code: CS23WELCOME at check out and you will get 10% discount on your order.  \r\nRich Willis: ok.  Is there a confirmed certificate after the training is completed?\r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. \r\nRich Willis: is there an electronic version also (pdf)?\r\nTiffany: If you want a PDF copy expedited after the training is completed we can do that but there is a small fee of $10 per certificate.  You would use the following link to submit a request: https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\r\nRich Willis: Thank you for the info.  That will do it.\r\nTiffany: Of course! Is there anything else I can assist you with?\r\nRich Willis: No, thanks.\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nRich Willis: bye niw\r\nRich Willis: now\r\nChat closed by the visitor. Chat has ended.\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3119169328H', 1687278441, 1687279074, 2, 23, 44, 6, 0, 0, 5, 0, 4792, 0, 0, 0, 0, 'Jenna Delwiche', 'jenna.delwiche@gmail.com', '153.90.122.18', 'db0c0e48e3508013b7eff436880298da', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Tetra Tech-cus-', 'Hello, I am looking into registering for the 40-hour HAZWOPER training and I was wondering what time class starts and finishes each day.\r\n\r\nThank you!', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I am looking into registering for the 40-hour HAZWOPER training and I was wondering what time class starts and finishes each day.\r\n\r\nThank you!</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1687278442825--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687278442_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jenna Delwiche</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1687278442825--><><!--begin:1687278454580--><div class=\'cv\'><span class=\'notranslate\'><b>Jenna Delwiche<timestamp_1687278454_cv>:&nbsp;</b></span>Hi Tiffany.  I&#39;m well, thank you.</div><!--end:1687278454580--><><!--begin:1687278498707--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687278498_co>:&nbsp;</b></span>Our seminar courses usually start at 8 pm and run Tuesday through Friday 4/10-Hour days.  The end time is approximately 6pm</div><!--end:1687278498707--><><!--begin:1687278512577--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687278512_co>:&nbsp;</b></span>8am start time usually sorry</div><!--end:1687278512577--><><!--begin:1687278544883--><div class=\'cv\'><span class=\'notranslate\'><b>Jenna Delwiche<timestamp_1687278544_cv>:&nbsp;</b></span>Okay thank you! I am looking at potential flights - is the last day (Friday) usually done around 6 pm?</div><!--end:1687278544883--><><!--begin:1687278608934--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687278608_co>:&nbsp;</b></span>Yes that is correct.  Which location are you looking at registering for?</div><!--end:1687278608934--><><!--begin:1687278658192--><div class=\'cv\'><span class=\'notranslate\'><b>Jenna Delwiche<timestamp_1687278658_cv>:&nbsp;</b></span>I haven&#39;t decided yet - I&#39;m going to see which locations have flights that work with my schedule.  But I was considering Houston next week. </div><!--end:1687278658192--><><!--begin:1687278710023--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687278709_co>:&nbsp;</b></span>Since you are scheduling flights and what not please understand our classes are scheduled but pending confirmation based on having enough registrations.  </div><!--end:1687278710023--><><!--begin:1687278743528--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687278743_co>:&nbsp;</b></span>We will know more tomorrow and Friday which classes will be confirming.</div><!--end:1687278743528--><><!--begin:1687278748959--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687278748_co>:&nbsp;</b></span>For next week that is.</div><!--end:1687278748959--><><!--begin:1687278818564--><div class=\'cv\'><span class=\'notranslate\'><b>Jenna Delwiche<timestamp_1687278818_cv>:&nbsp;</b></span><span class=\'emoji_chat\'>&#128077;</span> Okay thank you!  Will that information be posted on the website?  I&#39;ll wait to book any flights until I am confirmed.  Do you know which locations are confirmed for next week?  I am currently considering Houston, San Jose, and Seattle. </div><!--end:1687278818564--><><!--begin:1687278907872--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687278907_co>:&nbsp;</b></span>The information will not be posted on the website as it always changes at different times.  </div><!--end:1687278907872--><><!--begin:1687278923904--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687278923_co>:&nbsp;</b></span>You can call or chat or email us to check back about the locations you are interested in.</div><!--end:1687278923904--><><!--begin:1687278971843--><div class=\'cv\'><span class=\'notranslate\'><b>Jenna Delwiche<timestamp_1687278971_cv>:&nbsp;</b></span>Okay thank you!</div><!--end:1687278971843--><><!--begin:1687278981208--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687278981_co>:&nbsp;</b></span>None of the classes are confirmed for next week yet but the Seatle, WA class and San Jose, CA class are looking good</div><!--end:1687278981208--><><!--begin:1687279001779--><div class=\'cv\'><span class=\'notranslate\'><b>Jenna Delwiche<timestamp_1687279001_cv>:&nbsp;</b></span>Great!</div><!--end:1687279001779--><><!--begin:1687279018609--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687279018_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1687279018609--><><!--begin:1687279064004--><div class=\'cv\'><span class=\'notranslate\'><b>Jenna Delwiche<timestamp_1687279064_cv>:&nbsp;</b></span>Nope, that&#39;s it.  Thank you.  Have a great rest of your day!</div><!--end:1687279064004--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, I am looking into registering for the 40-hour HAZWOPER training and I was wondering what time class starts and finishes each day.\r\n\r\nThank you!\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jenna Delwiche!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJenna Delwiche: Hi Tiffany.  I&#39;m well, thank you.\r\nTiffany: Our seminar courses usually start at 8 pm and run Tuesday through Friday 4/10-Hour days.  The end time is approximately 6pm\r\nTiffany: 8am start time usually sorry\r\nJenna Delwiche: Okay thank you! I am looking at potential flights - is the last day (Friday) usually done around 6 pm?\r\nTiffany: Yes that is correct.  Which location are you looking at registering for?\r\nJenna Delwiche: I haven&#39;t decided yet - I&#39;m going to see which locations have flights that work with my schedule.  But I was considering Houston next week. \r\nTiffany: Since you are scheduling flights and what not please understand our classes are scheduled but pending confirmation based on having enough registrations.  \r\nTiffany: We will know more tomorrow and Friday which classes will be confirming.\r\nTiffany: For next week that is.\r\nJenna Delwiche: &#128077; Okay thank you!  Will that information be posted on the website?  I&#39;ll wait to book any flights until I am confirmed.  Do you know which locations are confirmed for next week?  I am currently considering Houston, San Jose, and Seattle. \r\nTiffany: The information will not be posted on the website as it always changes at different times.  \r\nTiffany: You can call or chat or email us to check back about the locations you are interested in.\r\nJenna Delwiche: Okay thank you!\r\nTiffany: None of the classes are confirmed for next week yet but the Seatle, WA class and San Jose, CA class are looking good\r\nJenna Delwiche: Great!\r\nTiffany: Is there anything else I can assist you with today?\r\nJenna Delwiche: Nope, that&#39;s it.  Thank you.  Have a great rest of your day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('3120169545K', 1687378463, 1687378764, 2, 23, 44, 7, 0, 0, 0, 0, 2247, 0, 0, 0, 0, 'Christian Santonil', 'csantonil19@yahoo.com', '142.129.140.7', 'c6d2d971b89e0eba179530cec6ce1e1f', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-ERM-cus-', 'I am currently on the waitlist for the 8-hour hands on HAZWOPER training after completing the 40 Hour online portion. I wanted to know if I am able to choose a preferred location and day for the hands on class section ', '<div class=\'ca\'><div class=\'info_box\'><i>I am currently on the waitlist for the 8-hour hands on HAZWOPER training after completing the 40 Hour online portion. I wanted to know if I am able to choose a preferred location and day for the hands on class section </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1687378467140--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687378466_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Christian Santonil</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1687378467140--><><!--begin:1687378480572--><div class=\'cv\'><span class=\'notranslate\'><b>Christian Santonil<timestamp_1687378480_cv>:&nbsp;</b></span>Good how are you</div><!--end:1687378480572--><><!--begin:1687378497922--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687378497_co>:&nbsp;</b></span>I am good thank you</div><!--end:1687378497922--><><!--begin:1687378518075--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687378517_co>:&nbsp;</b></span>I currently do not show you as listed for any class date/locaiton.  I will send you an email with some info now</div><!--end:1687378518075--><><!--begin:1687378553495--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687378553_co>:&nbsp;</b></span>Please reply to the email with the date and locaiton you are interested in attending after reviewing the schedule</div><!--end:1687378553495--><><!--begin:1687378657632--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687378657_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1687378657632--><><!--begin:1687378710727--><div class=\'cv\'><span class=\'notranslate\'><b>Christian Santonil<timestamp_1687378710_cv>:&nbsp;</b></span>No thank you I will go ahead and respond to the email, thank you for your help</div><!--end:1687378710727--><><!--begin:1687378728659--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687378728_co>:&nbsp;</b></span>You are welcome! My pleasure! </div><!--end:1687378728659--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am currently on the waitlist for the 8-hour hands on HAZWOPER training after completing the 40 Hour online portion. I wanted to know if I am able to choose a preferred location and day for the hands on class section \r\nTiffany has joined the chat.\r\nTiffany: Hi, Christian Santonil!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nChristian Santonil: Good how are you\r\nTiffany: I am good thank you\r\nTiffany: I currently do not show you as listed for any class date/locaiton.  I will send you an email with some info now\r\nTiffany: Please reply to the email with the date and locaiton you are interested in attending after reviewing the schedule\r\nTiffany: Is there anything else I can assist you with?\r\nChristian Santonil: No thank you I will go ahead and respond to the email, thank you for your help\r\nTiffany: You are welcome! My pleasure! \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('312093300XB', 1687454795, 1687455255, 2, 23, 30, 5, 0, 0, 0, 0, 3193, 0, 0, 0, 0, 'noora', 'shehabsehovic.noora@epa.gov', '134.67.29.89', 'a70cc976f3c09ccb4bb2c73f14909be4', 'Select Area of Inquiry:-_-Other-cus-Company-_-government-cus-', 'Hello, I\'d like to know the address of the 40 hr seminar training HAZWOPER in Sacramento California August 29-September 1 and Long Beach September 5-8 \r\n', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I\'d like to know the address of the 40 hr seminar training HAZWOPER in Sacramento California August 29-September 1 and Long Beach September 5-8 \r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1687454798210--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687454798_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>noora</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1687454798210--><><!--begin:1687454835862--><div class=\'cv\'><span class=\'notranslate\'><b>noora<timestamp_1687454835_cv>:&nbsp;</b></span>good how are you?</div><!--end:1687454835862--><><!--begin:1687454872193--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687454872_co>:&nbsp;</b></span>I am good thank you</div><!--end:1687454872193--><><!--begin:1687454873816--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687454873_co>:&nbsp;</b></span>Doubletree by Hilton Sacramento<br>2001 Point W Way<br>Sacramento CA 95815</div><!--end:1687454873816--><><!--begin:1687454889369--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687454889_co>:&nbsp;</b></span>The Cove Hotel<br>200 E Willow Street<br>Long Beach CA 90806</div><!--end:1687454889369--><><!--begin:1687454906666--><div class=\'cv\'><span class=\'notranslate\'><b>noora<timestamp_1687454906_cv>:&nbsp;</b></span>thank you!<br>]</div><!--end:1687454906666--><><!--begin:1687454921608--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687454921_co>:&nbsp;</b></span>If you click on the city names on the website you should be redirected to a map page with this information as well.  </div><!--end:1687454921608--><><!--begin:1687454939984--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687454939_co>:&nbsp;</b></span>My pleasure! Is there anything else I can assist you with today?</div><!--end:1687454939984--><><!--begin:1687454943175--><div class=\'cv\'><span class=\'notranslate\'><b>noora<timestamp_1687454943_cv>:&nbsp;</b></span>oh thats helpful thanks a lot!</div><!--end:1687454943175--><><!--begin:1687454968824--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687454968_co>:&nbsp;</b></span>Of course! I always like to provide my clients the tools to succeed :)</div><!--end:1687454968824--><><!--begin:1687455042465--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687455042_co>:&nbsp;</b></span> Is there anything else I can assist you with today?</div><!--end:1687455042465--><><!--begin:1687455248674--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687455248_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1687455248674--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, I\'d like to know the address of the 40 hr seminar training HAZWOPER in Sacramento California August 29-September 1 and Long Beach September 5-8 \r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, noora!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nnoora: good how are you?\r\nTiffany: I am good thank you\r\nTiffany: Doubletree by Hilton Sacramento2001 Point W WaySacramento CA 95815\r\nTiffany: The Cove Hotel200 E Willow StreetLong Beach CA 90806\r\nnoora: thank you!]\r\nTiffany: If you click on the city names on the website you should be redirected to a map page with this information as well.  \r\nTiffany: My pleasure! Is there anything else I can assist you with today?\r\nnoora: oh thats helpful thanks a lot!\r\nTiffany: Of course! I always like to provide my clients the tools to succeed :)\r\nTiffany:  Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('312528134JN', 1687889634, 1687889972, 2, 23, 30, 7, 0, 0, 5, 0, 1434, 0, 0, 0, 0, 'Melissa', 'melissa.greathouse@tkinet.com', '72.44.194.34', 'ab38c70d8edd7f787201b24a7a247976', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Tessenderlo Kerley Inc.-cus-', 'I submitted for the 25% off second class code and have not received it.  How can I quickly get this code so I can order two classes?', '<div class=\'ca\'><div class=\'info_box\'><i>I submitted for the 25% off second class code and have not received it.  How can I quickly get this code so I can order two classes?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1687889636791--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687889636_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Melissa</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1687889636791--><><!--begin:1687889676783--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687889676_co>:&nbsp;</b></span>One moment please</div><!--end:1687889676783--><><!--begin:1687889881518--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687889881_co>:&nbsp;</b></span>I apologize you did not get the email.  I will have my manager look into the error.</div><!--end:1687889881518--><><!--begin:1687889887254--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687889887_co>:&nbsp;</b></span>Please use the following code: 25%2XDH</div><!--end:1687889887254--><><!--begin:1687889928078--><div class=\'cv\'><span class=\'notranslate\'><b>Melissa<timestamp_1687889928_cv>:&nbsp;</b></span>Thank you!  I can order my classes now.</div><!--end:1687889928078--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I submitted for the 25% off second class code and have not received it.  How can I quickly get this code so I can order two classes?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Melissa!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: One moment please\r\nTiffany: I apologize you did not get the email.  I will have my manager look into the error.\r\nTiffany: Please use the following code: 25%2XDH\r\nMelissa: Thank you!  I can order my classes now.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('312529007GQ', 1687890498, 1687891312, 2, 23, 25, 5, 0, 0, 5, 1, 3806, 0, 0, 0, 0, 'Melissa', 'melissa.greathouse@tkinet.com', '72.44.194.34', 'ab38c70d8edd7f787201b24a7a247976', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Tessenderlo Kerley Inc.-cus-', 'I entered for the 25% off second class discount code but have not received it.  A customer service agent gave me code 25%2XDH but it is not working.  I\'m trying to purchase two HAZWOPER Hybrid classes.', '<div class=\'ca\'><div class=\'info_box\'><i>I entered for the 25% off second class discount code but have not received it.  A customer service agent gave me code 25%2XDH but it is not working.  I\'m trying to purchase two HAZWOPER Hybrid classes.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1687890500379--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687890500_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Melissa</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1687890500379--><><!--begin:1687890550865--><div class=\'cv\'><span class=\'notranslate\'><b>Melissa<timestamp_1687890551_cv>:&nbsp;</b></span>Good</div><!--end:1687890550865--><><!--begin:1687890599276--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687890599_co>:&nbsp;</b></span>One moment again please :) </div><!--end:1687890599276--><><!--begin:1687890795912--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687890795_co>:&nbsp;</b></span>Melissa, the code I provided is the code that would have been sent in the email.  I show it is listed for the DOT courses only.  </div><!--end:1687890795912--><><!--begin:1687890828692--><div class=\'cv\'><span class=\'notranslate\'><b>Melissa<timestamp_1687890828_cv>:&nbsp;</b></span>Ok I did not notice that.  Is there a code for the hazmat classes?</div><!--end:1687890828692--><><!--begin:1687890913708--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687890913_co>:&nbsp;</b></span>I believe 25%2X40 code should work for the 40 Hour HAZWOPERs</div><!--end:1687890913708--><><!--begin:1687890955178--><div class=\'cv\'><span class=\'notranslate\'><b>Melissa<timestamp_1687890955_cv>:&nbsp;</b></span>Says it isn&#39;t valid.</div><!--end:1687890955178--><><!--begin:1687891022086--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687891021_co>:&nbsp;</b></span>It might be for seminar courses only.  </div><!--end:1687891022086--><><!--begin:1687891117546--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687891117_co>:&nbsp;</b></span>I would need to talk with my manager about these codes and verify the information.  He is away from his desk at the moment.  I can email or call you once I have more information if you&#39;d like.  </div><!--end:1687891117546--><><!--begin:1687891155546--><div class=\'cv\'><span class=\'notranslate\'><b>Melissa<timestamp_1687891155_cv>:&nbsp;</b></span>Yes please.  Anything that can help us save with the cost would be appreciated. </div><!--end:1687891155546--><><!--begin:1687891233006--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687891232_co>:&nbsp;</b></span>Sounds good.  I will send you an email once I am able to talk it through with him.  If there is a discount code for online 40s I will get it for you :)</div><!--end:1687891233006--><><!--begin:1687891246791--><div class=\'cv\'><span class=\'notranslate\'><b>Melissa<timestamp_1687891246_cv>:&nbsp;</b></span>Thank you so much!</div><!--end:1687891246791--><><!--begin:1687891249619--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687891249_co>:&nbsp;</b></span>Is there anything else I can assist with for today?</div><!--end:1687891249619--><><!--begin:1687891267821--><div class=\'cv\'><span class=\'notranslate\'><b>Melissa<timestamp_1687891268_cv>:&nbsp;</b></span>No thank you that is all I was needing.</div><!--end:1687891267821--><><!--begin:1687891305925--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687891305_co>:&nbsp;</b></span>Great! I will try and get you an answer within a couple hours.  </div><!--end:1687891305925--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I entered for the 25% off second class discount code but have not received it.  A customer service agent gave me code 25%2XDH but it is not working.  I\'m trying to purchase two HAZWOPER Hybrid classes.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Melissa!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMelissa: Good\r\nTiffany: One moment again please :) \r\nTiffany: Melissa, the code I provided is the code that would have been sent in the email.  I show it is listed for the DOT courses only.  \r\nMelissa: Ok I did not notice that.  Is there a code for the hazmat classes?\r\nTiffany: I believe 25%2X40 code should work for the 40 Hour HAZWOPERs\r\nMelissa: Says it isn&#39;t valid.\r\nTiffany: It might be for seminar courses only.  \r\nTiffany: I would need to talk with my manager about these codes and verify the information.  He is away from his desk at the moment.  I can email or call you once I have more information if you&#39;d like.  \r\nMelissa: Yes please.  Anything that can help us save with the cost would be appreciated. \r\nTiffany: Sounds good.  I will send you an email once I am able to talk it through with him.  If there is a discount code for online 40s I will get it for you :)\r\nMelissa: Thank you so much!\r\nTiffany: Is there anything else I can assist with for today?\r\nMelissa: No thank you that is all I was needing.\r\nTiffany: Great! I will try and get you an answer within a couple hours.  \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('312532631ZK', 1687894122, 1687894728, 2, 23, 26, 4, 0, 0, 0, 0, 2046, 0, 0, 0, 0, 'Raymond ', 'mkeeton0924@gmail.com', '69.154.26.251', '39285d8dd530e76395d9345ba56596f2', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Clean harbors-cus-', 'I am no longer with the company that paid for the course but I need a copy of the certificate, how can I obtain this? ', '<div class=\'ca\'><div class=\'info_box\'><i>I am no longer with the company that paid for the course but I need a copy of the certificate, how can I obtain this? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1687894125878--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687894125_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Raymond </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1687894125878--><><!--begin:1687894154409--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687894154_co>:&nbsp;</b></span>If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a></div><!--end:1687894154409--><><!--begin:1687894375347--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687894375_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1687894375347--><><!--begin:1687894729011--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687894728_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1687894729011--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I am no longer with the company that paid for the course but I need a copy of the certificate, how can I obtain this? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Raymond !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employers\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('3126059515T', 1687967477, 1687968666, 2, 23, 61, 4, 0, 0, 0, 0, 3025, 0, 0, 0, 0, 'martin macdonald', 'mpmacdonald@trcsolutions.com', '24.46.135.238', 'f9d6771dd3662454f5804f4f26911c8f', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-TRC-cus-', 'modules keep freezing', '<div class=\'ca\'><div class=\'info_box\'><i>modules keep freezing</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1687967481202--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687967481_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>martin macdonald</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1687967481202--><><!--begin:1687967502665--><div class=\'cv\'><span class=\'notranslate\'><b>martin macdonald<timestamp_1687967502_cv>:&nbsp;</b></span>may need tech guidance on module training in progress</div><!--end:1687967502665--><><!--begin:1687967514768--><div class=\'cv\'><span class=\'notranslate\'><b>martin macdonald<timestamp_1687967514_cv>:&nbsp;</b></span>module will not advance in quiz</div><!--end:1687967514768--><><!--begin:1687967540109--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687967539_co>:&nbsp;</b></span>One moment while I pull you up</div><!--end:1687967540109--><><!--begin:1687967711990--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687967711_co>:&nbsp;</b></span>Reasons this error may have occurred are:<br><br>Allowing the training to time out due to inactivity of 10 minutes or more<br>Improperly exiting the training course<br>Using an unsupported browser</div><!--end:1687967711990--><><!--begin:1687967727392--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687967727_co>:&nbsp;</b></span>To ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.<br>Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.<br>If you are not active, log out of the course. <br>To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  </div><!--end:1687967727392--><><!--begin:1687967746165--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687967746_co>:&nbsp;</b></span>I have passed you through the current modules lesson.  You can now proceed forward.</div><!--end:1687967746165--><><!--begin:1687967823407--><div class=\'cv\'><span class=\'notranslate\'><b>martin macdonald<timestamp_1687967823_cv>:&nbsp;</b></span>thank you for your help!! Trying to complete this training for work scheduled for this week has gotten stressfull</div><!--end:1687967823407--><><!--begin:1687967855626--><div class=\'cv\'><span class=\'notranslate\'><b>martin macdonald<timestamp_1687967855_cv>:&nbsp;</b></span>doing great otherwise... hope you have a great day</div><!--end:1687967855626--><><!--begin:1687967872315--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687967872_co>:&nbsp;</b></span>Thank you and you as well!</div><!--end:1687967872315--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'modules keep freezing\r\nTiffany has joined the chat.\r\nTiffany: Hi, martin macdonald!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nmartin macdonald: may need tech guidance on module training in progress\r\nmartin macdonald: module will not advance in quiz\r\nTiffany: One moment while I pull you up\r\nTiffany: Reasons this error may have occurred are:Allowing the training to time out due to inactivity of 10 minutes or moreImproperly exiting the training courseUsing an unsupported browser\r\nTiffany: To ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.If you are not active, log out of the course. To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  \r\nTiffany: I have passed you through the current modules lesson.  You can now proceed forward.\r\nmartin macdonald: thank you for your help!! Trying to complete this training for work scheduled for this week has gotten stressfull\r\nmartin macdonald: doing great otherwise... hope you have a great day\r\nTiffany: Thank you and you as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('312624108VT', 1687985585, 1687986050, 1, 23, 13, 9, 0, 0, 5, 0, 4342, 0, 0, 0, 0, 'matthew julian martinez ', 'matt.martinez@westonsolutions.com', '104.48.155.193', 'd6f9e1dbc29f9e7d4fb222c8aaf4eb2d', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-weston solutions -cus-Online Course-_-40 hr hazwoper-cus-', 'hello, im stuck on a module. The \"CHEMICAL HAZARD ID SYSTEMS\" section. I cant get passed the pre assessment. it asks me what the 3 phases of matter is, i answer and select submit. then thats it, it doesn\'t move forward, it stays on that question and i cannot select the next section. please help thank you.', '<div class=\'ca\'><div class=\'info_box\'><i>hello, im stuck on a module. The \"CHEMICAL HAZARD ID SYSTEMS\" section. I cant get passed the pre assessment. it asks me what the 3 phases of matter is, i answer and select submit. then thats it, it doesn\'t move forward, it stays on that question and i cannot select the next section. please help thank you.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1687985587268--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687985587_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>matthew julian martinez </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1687985587268--><><!--begin:1687985605680--><div class=\'cv\'><span class=\'notranslate\'><b>matthew julian martinez <timestamp_1687985605_cv>:&nbsp;</b></span>im great, thank you</div><!--end:1687985605680--><><!--begin:1687985689072--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687985688_co>:&nbsp;</b></span>One moment while I am bringing up your account</div><!--end:1687985689072--><><!--begin:1687985731599--><div class=\'cv\'><span class=\'notranslate\'><b>matthew julian martinez <timestamp_1687985731_cv>:&nbsp;</b></span>thank you very much </div><!--end:1687985731599--><><!--begin:1687985748867--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687985748_co>:&nbsp;</b></span>I looked up your login history and it appears you are timing out, excessively (please view the attached .pdf file). Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. </div><!--end:1687985748867--><><!--begin:1687985783522--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687985783_co>:&nbsp;</b></span>To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.<br></div><!--end:1687985783522--><><!--begin:1687985793583--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687985793_co>:&nbsp;</b></span>I have passed you on the current module.  </div><!--end:1687985793583--><><!--begin:1687985804552--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687985804_co>:&nbsp;</b></span>You may now proceed forward.</div><!--end:1687985804552--><><!--begin:1687985811755--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687985811_co>:&nbsp;</b></span>Or restart the module.</div><!--end:1687985811755--><><!--begin:1687985940741--><div class=\'cv\'><span class=\'notranslate\'><b>matthew julian martinez <timestamp_1687985940_cv>:&nbsp;</b></span>okay thank you, i didnt realize i was hitting the x out, i usually click &quot;exit lesson&quot; i will log out properly thank you. </div><!--end:1687985940741--><><!--begin:1687985970528--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687985970_co>:&nbsp;</b></span>You are welcome! Thank you!</div><!--end:1687985970528--><><!--begin:1687985979071--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687985978_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1687985979071--><><!--begin:1687986007419--><div class=\'cv\'><span class=\'notranslate\'><b>matthew julian martinez <timestamp_1687986007_cv>:&nbsp;</b></span>no that was it, i thought it was my internet connection. but you helped me properly thank you</div><!--end:1687986007419--><><!--begin:1687986035446--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687986035_co>:&nbsp;</b></span>My pleasure! </div><!--end:1687986035446--><><!--begin:1687986050003--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687986049_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a> if you need anything else.<br><br>Have a great day!</div><!--end:1687986050003--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'hello, im stuck on a module. The \"CHEMICAL HAZARD ID SYSTEMS\" section. I cant get passed the pre assessment. it asks me what the 3 phases of matter is, i answer and select submit. then thats it, it doesn\'t move forward, it stays on that question and i cannot select the next section. please help thank you.\r\nTiffany has joined the chat.\r\nTiffany: Hi, matthew julian martinez !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nmatthew julian martinez : im great, thank you\r\nTiffany: One moment while I am bringing up your account\r\nmatthew julian martinez : thank you very much \r\nTiffany: I looked up your login history and it appears you are timing out, excessively (please view the attached .pdf file). Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. \r\nTiffany: To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.\r\nTiffany: I have passed you on the current module.  \r\nTiffany: You may now proceed forward.\r\nTiffany: Or restart the module.\r\nmatthew julian martinez : okay thank you, i didnt realize i was hitting the x out, i usually click &quot;exit lesson&quot; i will log out properly thank you. \r\nTiffany: You are welcome! Thank you!\r\nTiffany: Is there anything else I can assist you with today?\r\nmatthew julian martinez : no that was it, i thought it was my internet connection. but you helped me properly thank you\r\nTiffany: My pleasure! \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706 if you need anything else.Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3126263084Y', 1687987789, 1687988046, 1, 23, 16, 13, 0, 0, 0, 0, 3934, 0, 0, 0, 0, 'Margaret Stephenson ', 'Margaret.Stephenson@AnteaGroup.US', '96.78.88.41', 'a096d67bc9115b30d01f42c3b871ba3e', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Antea Group USA-cus-Online Course-_-40 hour HAZWOPER -cus-', 'I can not complete the assessment at the end of the Ionizing Radiation module, so I can not advance past this module. I can navigate backwards in the course but I am stuck on one assessment problem and can not click \"submit\" or \"next.\" I have tried exiting the module, logging out of the course, and restarting my computer with no luck. Thanks for you help. ', '<div class=\'ca\'><div class=\'info_box\'><i>I can not complete the assessment at the end of the Ionizing Radiation module, so I can not advance past this module. I can navigate backwards in the course but I am stuck on one assessment problem and can not click \"submit\" or \"next.\" I have tried exiting the module, logging out of the course, and restarting my computer with no luck. Thanks for you help. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1687987793345--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687987793_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Margaret Stephenson </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1687987793345--><><!--begin:1687987848311--><div class=\'cv\'><span class=\'notranslate\'><b>Margaret Stephenson <timestamp_1687987848_cv>:&nbsp;</b></span>I am stuck on the assessment portion of the ionizing radiation module in 40 hour HAZWOPER. I can not complete the assessment of advance past the assessment</div><!--end:1687987848311--><><!--begin:1687987870865--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687987870_co>:&nbsp;</b></span>One moment while I pull up your account</div><!--end:1687987870865--><><!--begin:1687987957559--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687987957_co>:&nbsp;</b></span>I looked up your login history and it appears your training timed out. Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. <br></div><!--end:1687987957559--><><!--begin:1687987961314--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687987961_co>:&nbsp;</b></span>To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.<br></div><!--end:1687987961314--><><!--begin:1687987984465--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687987984_co>:&nbsp;</b></span>I have passed you on the current module.  You may now proceed forward or restart the module.  </div><!--end:1687987984465--><><!--begin:1687987984482--><div class=\'cv\'><span class=\'notranslate\'><b>Margaret Stephenson <timestamp_1687987984_cv>:&nbsp;</b></span>Okay sounds good.</div><!--end:1687987984482--><><!--begin:1687987996484--><div class=\'cv\'><span class=\'notranslate\'><b>Margaret Stephenson <timestamp_1687987996_cv>:&nbsp;</b></span>Thank you so much!</div><!--end:1687987996484--><><!--begin:1687988006810--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687988006_co>:&nbsp;</b></span>You are welcome!</div><!--end:1687988006810--><><!--begin:1687988016441--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687988016_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1687988016441--><><!--begin:1687988023381--><div class=\'cv\'><span class=\'notranslate\'><b>Margaret Stephenson <timestamp_1687988023_cv>:&nbsp;</b></span>No thats all, thanks!</div><!--end:1687988023381--><><!--begin:1687988034497--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687988034_co>:&nbsp;</b></span>You are welcome!</div><!--end:1687988034497--><><!--begin:1687988038544--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687988038_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1687988038544--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I can not complete the assessment at the end of the Ionizing Radiation module, so I can not advance past this module. I can navigate backwards in the course but I am stuck on one assessment problem and can not click \"submit\" or \"next.\" I have tried exiting the module, logging out of the course, and restarting my computer with no luck. Thanks for you help. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Margaret Stephenson !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMargaret Stephenson : I am stuck on the assessment portion of the ionizing radiation module in 40 hour HAZWOPER. I can not complete the assessment of advance past the assessment\r\nTiffany: One moment while I pull up your account\r\nTiffany: I looked up your login history and it appears your training timed out. Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. \r\nTiffany: To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.\r\nTiffany: I have passed you on the current module.  You may now proceed forward or restart the module.  \r\nMargaret Stephenson : Okay sounds good.\r\nMargaret Stephenson : Thank you so much!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nMargaret Stephenson : No thats all, thanks!\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('312706268W7', 1688067778, 1688068510, 2, 23, 45, 9, 0, 0, 0, 0, 4081, 0, 0, 0, 0, 'Caroline Cope', 'caroline.c.cope@gmail.com', '166.198.250.82', '724826c5e24ace901c021472e2cd905b', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-SWCA -cus-', 'Hello,\r\n\r\nI am looking to see if I can obtain a certificate number for the HAZWOPER course completed through CS', '<div class=\'ca\'><div class=\'info_box\'><i>Hello,\r\n\r\nI am looking to see if I can obtain a certificate number for the HAZWOPER course completed through CS</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688067782919--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688067782_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Caroline Cope</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688067782919--><><!--begin:1688067803524--><div class=\'cv\'><span class=\'notranslate\'><b>Caroline Cope<timestamp_1688067803_cv>:&nbsp;</b></span>I’m great, how about you?</div><!--end:1688067803524--><><!--begin:1688067812670--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688067812_co>:&nbsp;</b></span>I am good thank you</div><!--end:1688067812670--><><!--begin:1688067818712--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688067818_co>:&nbsp;</b></span>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1688067818712--><><!--begin:1688067998166--><div class=\'cv\'><span class=\'notranslate\'><b>Caroline Cope<timestamp_1688067998_cv>:&nbsp;</b></span>I have the certificate, it is not lost nor in need of replacement. I’m currently out of town and was seeing if I could obtain the cert number only to provide to a client. </div><!--end:1688067998166--><><!--begin:1688068061271--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688068061_co>:&nbsp;</b></span>The certificate number is really more for our internal use.  Do you need it for the 40 Hour HAZWOPER? </div><!--end:1688068061271--><><!--begin:1688068096869--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688068096_co>:&nbsp;</b></span>REG15184</div><!--end:1688068096869--><><!--begin:1688068186097--><div class=\'cv\'><span class=\'notranslate\'><b>Caroline Cope<timestamp_1688068186_cv>:&nbsp;</b></span>Ok thank you for the clarification. If they need verification of completion can they contact CS directly for that?</div><!--end:1688068186097--><><!--begin:1688068343948--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688068343_co>:&nbsp;</b></span>I would need you to reach out to us via email and cc your client that way we are not releasing information to a 3rd party without your request/authorization.  </div><!--end:1688068343948--><><!--begin:1688068378799--><div class=\'cv\'><span class=\'notranslate\'><b>Caroline Cope<timestamp_1688068379_cv>:&nbsp;</b></span>Ok great! Thank you! </div><!--end:1688068378799--><><!--begin:1688068401881--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688068401_co>:&nbsp;</b></span>You are welcome! Is there anything else I can assist you with today?</div><!--end:1688068401881--><><!--begin:1688068508129--><div class=\'cv\'><span class=\'notranslate\'><b>Caroline Cope<timestamp_1688068508_cv>:&nbsp;</b></span>Nope! You’ve very helpful!</div><!--end:1688068508129--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello,\r\n\r\nI am looking to see if I can obtain a certificate number for the HAZWOPER course completed through CS\r\nTiffany has joined the chat.\r\nTiffany: Hi, Caroline Cope!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nCaroline Cope: I’m great, how about you?\r\nTiffany: I am good thank you\r\nTiffany: There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nCaroline Cope: I have the certificate, it is not lost nor in need of replacement. I’m currently out of town and was seeing if I could obtain the cert number only to provide to a client. \r\nTiffany: The certificate number is really more for our internal use.  Do you need it for the 40 Hour HAZWOPER? \r\nTiffany: REG15184\r\nCaroline Cope: Ok thank you for the clarification. If they need verification of completion can they contact CS directly for that?\r\nTiffany: I would need you to reach out to us via email and cc your client that way we are not releasing information to a 3rd party without your request/authorization.  \r\nCaroline Cope: Ok great! Thank you! \r\nTiffany: You are welcome! Is there anything else I can assist you with today?\r\nCaroline Cope: Nope! You’ve very helpful!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('312708729EQ', 1688070247, 1688070773, 2, 23, 53, 2, 0, 0, 0, 0, 3106, 0, 0, 0, 0, 'Matt', 'accounting@stagenterprise.com', '173.186.110.49', 'be3fe1d243f4e9c7c4620d67799673fa', 'Select Area of Inquiry:-_-Other-cus-Company-_-Stag Enterprise-cus-', 'Our employee has the certificate for DOT Hazmat Transportation & Security Awareness as per 49 CFR 172.704 (a)(1)(3)(4).  The certificate expired this month...does he need the same training or just the refresher? ', '<div class=\'ca\'><div class=\'info_box\'><i>Our employee has the certificate for DOT Hazmat Transportation & Security Awareness as per 49 CFR 172.704 (a)(1)(3)(4).  The certificate expired this month...does he need the same training or just the refresher? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688070263429--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688070263_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Matt</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688070263429--><><!--begin:1688070328927--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1688070329_cv>:&nbsp;</b></span>Good, thanks&#39;</div><!--end:1688070328927--><><!--begin:1688070351492--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688070351_co>:&nbsp;</b></span>The employee can complete whatever you are comfortable with.  The DOT and DOT Refresher are approximately the same time frame and only slightly different.  </div><!--end:1688070351492--><><!--begin:1688070364687--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1688070364_cv>:&nbsp;</b></span>I just need him to be street legal...</div><!--end:1688070364687--><><!--begin:1688070398967--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688070398_co>:&nbsp;</b></span>I would say have him take the main course again just to be safe.  </div><!--end:1688070398967--><><!--begin:1688070414814--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688070414_co>:&nbsp;</b></span><a href=\'https://csregs.com/products/dot-hazmat-transportation-complete-ghs-compliant\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/dot-hazmat-transportation-complete-ghs-compliant</a></div><!--end:1688070414814--><><!--begin:1688070428543--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1688070428_cv>:&nbsp;</b></span>okay, thanks. </div><!--end:1688070428543--><><!--begin:1688070447293--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688070447_co>:&nbsp;</b></span>The above link is for the online course but we also have the training in the seminar setting as well as virtual instructor led classroom. </div><!--end:1688070447293--><><!--begin:1688070464159--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688070464_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1688070464159--><><!--begin:1688070762126--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688070761_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1688070762126--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Our employee has the certificate for DOT Hazmat Transportation & Security Awareness as per 49 CFR 172.704 (a)(1)(3)(4).  The certificate expired this month...does he need the same training or just the refresher? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Matt!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMatt: Good, thanks&#39;\r\nTiffany: The employee can complete whatever you are comfortable with.  The DOT and DOT Refresher are approximately the same time frame and only slightly different.  \r\nMatt: I just need him to be street legal...\r\nTiffany: I would say have him take the main course again just to be safe.  \r\nTiffany: https://csregs.com/products/dot-hazmat-transportation-complete-ghs-compliant\r\nMatt: okay, thanks. \r\nTiffany: The above link is for the online course but we also have the training in the seminar setting as well as virtual instructor led classroom. \r\nTiffany: Is there anything else I can assist you with?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
