Hi, things have been very busy due to work. I am part of the front line work force in DeKalb County Government. So, I haven't been albe to finish the class. Is there a way the class can be extended?
Tiffany has joined the chat.
Tiffany: Good afternoon Denis
Tiffany: Let me look into your account. One moment please.
Tiffany: I see you account will expire on 11/27/2020
Denis: yes
Denis: I work for the government and due to covid and personal matter I haven't done much
Denis: I am over half way so I just need more time
Tiffany: I can offer a one time 30 day extension from the date of expiration bringing your course to 12/27/2020 at no fee.  After this date if the training does expire there would be a 25% reactivation fee to complete your training. 
Denis: Can you do two months? 
Tiffany: Yes.  New course expiration date is 01/27/2021.  This is all I have been approved to extend without charging the reactivation fee.  Your online portion needs to be completed by this time.  After completing the online course you will receive a voucher to complete the hands-on within 6 months.  
Tiffany: Is there anything else I can assist you with?
Denis: ok
Denis: Thank you so much!!!
Denis: this is all I needed! you are awesome!
Denis: :)
Tiffany: My pleasure! I hope you have a fantastic day!
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