<div class='ca'><div class='info_box'><i>hello, im stuck on a module. The "CHEMICAL HAZARD ID SYSTEMS" section. I cant get passed the pre assessment. it asks me what the 3 phases of matter is, i answer and select submit. then thats it, it doesn't move forward, it stays on that question and i cannot select the next section. please help thank you.</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1687985587268--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1687985587_co>:&nbsp;</b></span>Hi, <span class='notranslate'>matthew julian martinez </span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1687985587268--><><!--begin:1687985605680--><div class='cv'><span class='notranslate'><b>matthew julian martinez <timestamp_1687985605_cv>:&nbsp;</b></span>im great, thank you</div><!--end:1687985605680--><><!--begin:1687985689072--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1687985688_co>:&nbsp;</b></span>One moment while I am bringing up your account</div><!--end:1687985689072--><><!--begin:1687985731599--><div class='cv'><span class='notranslate'><b>matthew julian martinez <timestamp_1687985731_cv>:&nbsp;</b></span>thank you very much </div><!--end:1687985731599--><><!--begin:1687985748867--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1687985748_co>:&nbsp;</b></span>I looked up your login history and it appears you are timing out, excessively (please view the attached .pdf file). Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. </div><!--end:1687985748867--><><!--begin:1687985783522--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1687985783_co>:&nbsp;</b></span>To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.<br></div><!--end:1687985783522--><><!--begin:1687985793583--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1687985793_co>:&nbsp;</b></span>I have passed you on the current module.  </div><!--end:1687985793583--><><!--begin:1687985804552--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1687985804_co>:&nbsp;</b></span>You may now proceed forward.</div><!--end:1687985804552--><><!--begin:1687985811755--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1687985811_co>:&nbsp;</b></span>Or restart the module.</div><!--end:1687985811755--><><!--begin:1687985940741--><div class='cv'><span class='notranslate'><b>matthew julian martinez <timestamp_1687985940_cv>:&nbsp;</b></span>okay thank you, i didnt realize i was hitting the x out, i usually click &quot;exit lesson&quot; i will log out properly thank you. </div><!--end:1687985940741--><><!--begin:1687985970528--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1687985970_co>:&nbsp;</b></span>You are welcome! Thank you!</div><!--end:1687985970528--><><!--begin:1687985979071--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1687985978_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1687985979071--><><!--begin:1687986007419--><div class='cv'><span class='notranslate'><b>matthew julian martinez <timestamp_1687986007_cv>:&nbsp;</b></span>no that was it, i thought it was my internet connection. but you helped me properly thank you</div><!--end:1687986007419--><><!--begin:1687986035446--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1687986035_co>:&nbsp;</b></span>My pleasure! </div><!--end:1687986035446--><><!--begin:1687986050003--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1687986049_co>:&nbsp;</b></span>My name is <span class='notranslate'>Tiffany</span>, and you can reach me via email at: <a tag='link' href='mailto:CustomerService@csregs.com' class='notranslate' target='_blank'>CustomerService@csregs.com</a> or by phone at <a href='tel:8007112706' target='_blank' rel='noopener noreferrer'>800-711-2706</a> if you need anything else.<br><br>Have a great day!</div><!--end:1687986050003--><><div class='cl'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>