<div class='ca'><div class='info_box'><i>I am trying to schedule the dress out for two of my employees, and I haven't been able to get through the phone lines at all this morning</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1624285549053--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624285548_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Schneider</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1624285549053--><><!--begin:1624285558488--><div class='cv'><span class='notranslate'><b>Schneider<timestamp_1624285558_cv>:&nbsp;</b></span>I am well, how are you</div><!--end:1624285558488--><><!--begin:1624285606153--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624285606_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1624285606153--><><!--begin:1624285617427--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624285617_co>:&nbsp;</b></span>I apologize the phones are currently down.  </div><!--end:1624285617427--><><!--begin:1624285634605--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624285634_co>:&nbsp;</b></span>What are the student names and classes they would like to attend?</div><!--end:1624285634605--><><!--begin:1624285675550--><div class='cv'><span class='notranslate'><b>Schneider<timestamp_1624285675_cv>:&nbsp;</b></span>they are Kalyssa Klausing and Sarah Hall. Both of them have completed the online portion of the 40-hour hazwoper, and I just need to schedule them to take the 8 hour dressout class</div><!--end:1624285675550--><><!--begin:1624285716707--><div class='cv'><span class='notranslate'><b>Schneider<timestamp_1624285716_cv>:&nbsp;</b></span>I have the voucher ID&#39;s for both of them. We will be looking at a class in Michigan. The last person I talked to said there would be a dressout class on this friday in Lansing, MI</div><!--end:1624285716707--><><!--begin:1624285716983--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624285716_co>:&nbsp;</b></span>Which date and location are you looking at scheduling them for?</div><!--end:1624285716983--><><!--begin:1624285736146--><div class='cv'><span class='notranslate'><b>Schneider<timestamp_1624285736_cv>:&nbsp;</b></span>Lansing MI for this friday</div><!--end:1624285736146--><><!--begin:1624285790171--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624285790_co>:&nbsp;</b></span>That class is pending and the class status will be finalized the Tuesday before the class at which point, we will reach out to you and let you know whether the class is confirmed or cancelled.  <br>If the class is confirmed we will send you and the students the class details at that time. </div><!--end:1624285790171--><><!--begin:1624285797956--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624285797_co>:&nbsp;</b></span>Please be aware of the following cancellation/reschedule policy for the hands-on class students:<br> <br>If you do not attend the class you are scheduled for, the following policies and fees will apply:<br>1. All students will be charged a $75.00 administrative fee for rescheduling. <br>2. Space in future classes cannot be guaranteed. <br>3. Any student who NO-SHOWS a class will be charged a $125.00 fee. No Refunds will be issued and the student must pay full fee if they re-schedule to another course.<br>Students will be considered a NO-SHOW if they do not provide 24 hours advance notice.<br>  </div><!--end:1624285797956--><><!--begin:1624285856234--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624285856_co>:&nbsp;</b></span>I now have the above listed students on the wait list for the Lansing, MI class scheduled for this Friday 06/25/2021.</div><!--end:1624285856234--><><!--begin:1624285860386--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624285860_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1624285860386--><><!--begin:1624285888693--><div class='cv'><span class='notranslate'><b>Schneider<timestamp_1624285888_cv>:&nbsp;</b></span>great. So you do not need the voucher ID for Sarah and Kalyssa? </div><!--end:1624285888693--><><!--begin:1624285940486--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624285940_co>:&nbsp;</b></span>No I have looked them up and verified their information.  </div><!--end:1624285940486--><><!--begin:1624285962190--><div class='cv'><span class='notranslate'><b>Schneider<timestamp_1624285962_cv>:&nbsp;</b></span>perfect. thank you!</div><!--end:1624285962190--><><!--begin:1624285985594--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1624285985_co>:&nbsp;</b></span>My name is <span class='notranslate'>Tiffany</span>, and you can reach me via email at: <a tag='link' href='mailto:CustomerService@csregs.com' class='notranslate' target='_blank'>CustomerService@csregs.com</a> or by phone at <a href='tel:8007112706' target='_blank' rel='noopener noreferrer'>800-711-2706</a><br><br>Have a great day!</div><!--end:1624285985594--><><div class='cl'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>