I am trying to move to the next lesson but even though I've completed the first 3 the 4th lesson is still grey and won't let me do it.
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Tiffany:&nbsp;Hi, Arianna!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Arianna:&nbsp;im fine thanks
Arianna:&nbsp;trying to complete my training 
Tiffany:&nbsp;One moment while I look you up please
Arianna:&nbsp;but it won&#39;t let me move forward
Arianna:&nbsp;ok
Tiffany:&nbsp;After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. 
Arianna:&nbsp;how do I know how much longer 
Tiffany:&nbsp;Your explanation reads you still need to log 21 minutes and 29 seconds since you have not reached the time requirement of 2 hours and 40 minutes.  
Tiffany:&nbsp;Next to the grayed-out module&#39;s name there is a small question mark. If you hover your curser/arrow over the question mark it will give you an explanation.
Arianna:&nbsp;okay thanks
Arianna:&nbsp;that requirement is kind of a pain 
Arianna:&nbsp;but I get it 
Tiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? 
Tiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!
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