INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('312770081MA', 1688131575, 1688132394, 2, 23, 29, 9, 0, 0, 5, 0, 3023, 396, 0, 0, 0, 'Karly Cantrell', 'karly.cantrell@dnata.us', '66.192.30.38', '9a0c4846c18e311fd506a9f1f2b6da8a', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Dnata-cus-', 'How does a group purchase for the RCRA/EPA Hazardous Waste Management Initial Certification online training work? I am looking at a group of about 25 all in different locations. ', '<div class=\'ca\'><div class=\'info_box\'><i>How does a group purchase for the RCRA/EPA Hazardous Waste Management Initial Certification online training work? I am looking at a group of about 25 all in different locations. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688131576679--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688131576_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Karly Cantrell</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688131576679--><><!--begin:1688131592266--><div class=\'cv\'><span class=\'notranslate\'><b>Karly Cantrell<timestamp_1688131591_cv>:&nbsp;</b></span>I am doing well! How are you? </div><!--end:1688131592266--><><!--begin:1688131609565--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688131609_co>:&nbsp;</b></span>I am good thank you</div><!--end:1688131609565--><><!--begin:1688131652965--><div class=\'cv\'><span class=\'notranslate\'><b>Karly Cantrell<timestamp_1688131652_cv>:&nbsp;</b></span>Right now, I just would like to know how much it would cost for the RCRA/EPA Hazardous Waste Management Initial Certification online training for 25 people. They are all at different locations around the country. </div><!--end:1688131652965--><><!--begin:1688131841605--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688131841_co>:&nbsp;</b></span>If you purchase those courses all at once in the same cart, the cost would be $11,300 ($452 per seat ($565 minus the 20% multiple seat discount)).</div><!--end:1688131841605--><><!--begin:1688131957578--><div class=\'cv\'><span class=\'notranslate\'><b>Karly Cantrell<timestamp_1688131956_cv>:&nbsp;</b></span>That makes sense. How long does each person have to complete the training? Are they given a certificate upon completion? And when bought, how will each person receive access to the course?</div><!--end:1688131957578--><><!--begin:1688132302131--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688132301_co>:&nbsp;</b></span>Once you purchase the 25 seats you have one year from the date of purchase to assign the seats to participants.  You as the order creator will set up an online account after you complete your purchase.  Then you will be able to log in and invite the participants to complete the courses as needed.  Once a user accepts a course invite and sets up their online account, they have 90 days to complete the online course before it expires.  Once the student completes the course we do send out the certificates via US Mail to the company address listed at the time the order was placed.   </div><!--end:1688132302131--><><!--begin:1688132392442--><div class=\'cv\'><span class=\'notranslate\'><b>Karly Cantrell<timestamp_1688132391_cv>:&nbsp;</b></span>Thank you for the detail, it was very useful!</div><!--end:1688132392442--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'How does a group purchase for the RCRA/EPA Hazardous Waste Management Initial Certification online training work? I am looking at a group of about 25 all in different locations. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Karly Cantrell!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKarly Cantrell: I am doing well! How are you? \r\nTiffany: I am good thank you\r\nKarly Cantrell: Right now, I just would like to know how much it would cost for the RCRA/EPA Hazardous Waste Management Initial Certification online training for 25 people. They are all at different locations around the country. \r\nTiffany: If you purchase those courses all at once in the same cart, the cost would be $11,300 ($452 per seat ($565 minus the 20% multiple seat discount)).\r\nKarly Cantrell: That makes sense. How long does each person have to complete the training? Are they given a certificate upon completion? And when bought, how will each person receive access to the course?\r\nTiffany: Once you purchase the 25 seats you have one year from the date of purchase to assign the seats to participants.  You as the order creator will set up an online account after you complete your purchase.  Then you will be able to log in and invite the participants to complete the courses as needed.  Once a user accepts a course invite and sets up their online account, they have 90 days to complete the online course before it expires.  Once the student completes the course we do send out the certificates via US Mail to the company address listed at the time the order was placed.   \r\nKarly Cantrell: Thank you for the detail, it was very useful!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('312775862KT', 1688137371, 1688137947, 2, 23, 44, 6, 0, 0, 0, 1, 2430, 0, 0, 0, 0, 'Margaret Stephenson', 'Margaret.Stephenson@AnteaGroup.US', '96.78.88.41', 'a096d67bc9115b30d01f42c3b871ba3e', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Antea Group-cus-', 'I can not advance past the Material Handling module assessment ', '<div class=\'ca\'><div class=\'info_box\'><i>I can not advance past the Material Handling module assessment </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688137375553--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688137375_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Margaret Stephenson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688137375553--><><!--begin:1688137382786--><div class=\'cv\'><span class=\'notranslate\'><b>Margaret Stephenson<timestamp_1688137383_cv>:&nbsp;</b></span>I am good thanks</div><!--end:1688137382786--><><!--begin:1688137420726--><div class=\'cv\'><span class=\'notranslate\'><b>Margaret Stephenson<timestamp_1688137421_cv>:&nbsp;</b></span>I think I may have spoken to you yesterday? Or a different Tiffany. I am having the same problem, I can not advance past the Material Handlings module assessment </div><!--end:1688137420726--><><!--begin:1688137480752--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688137480_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1688137480752--><><!--begin:1688137845804--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688137845_co>:&nbsp;</b></span>Okay I have passed you through the module.  Please be sure to exit the module and log out using the proper links in the upper right hand corner when you are done training for a time.  Allowing the training to time out due to no activity and improperly exiting the training using the x to close the browser is most likely what is causing these errors as I see they both occured on your account the last two days.  </div><!--end:1688137845804--><><!--begin:1688137865997--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688137865_co>:&nbsp;</b></span>You are good to restart the module or proceed forward.  </div><!--end:1688137865997--><><!--begin:1688137941669--><div class=\'cv\'><span class=\'notranslate\'><b>Margaret Stephenson<timestamp_1688137942_cv>:&nbsp;</b></span>Thank you very much</div><!--end:1688137941669--><><!--begin:1688137945110--><div class=\'cv\'><span class=\'notranslate\'><b>Margaret Stephenson<timestamp_1688137945_cv>:&nbsp;</b></span>That is all I needed</div><!--end:1688137945110--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I can not advance past the Material Handling module assessment \r\nTiffany has joined the chat.\r\nTiffany: Hi, Margaret Stephenson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMargaret Stephenson: I am good thanks\r\nMargaret Stephenson: I think I may have spoken to you yesterday? Or a different Tiffany. I am having the same problem, I can not advance past the Material Handlings module assessment \r\nTiffany: One moment please while I look you up\r\nTiffany: Okay I have passed you through the module.  Please be sure to exit the module and log out using the proper links in the upper right hand corner when you are done training for a time.  Allowing the training to time out due to no activity and improperly exiting the training using the x to close the browser is most likely what is causing these errors as I see they both occured on your account the last two days.  \r\nTiffany: You are good to restart the module or proceed forward.  \r\nMargaret Stephenson: Thank you very much\r\nMargaret Stephenson: That is all I needed\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3132014534H', 1688562929, 1688563967, 2, 23, 11, 7, 0, 0, 5, 0, 2394, 0, 0, 0, 0, 'Cooper Ling', 'cling@braunintertec.com', '8.42.13.10', '2f89ef3c8c4a271fb6d1c5aef6b4b94f', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Braun Intertec-cus-', 'Hello,\r\nI have just finished my online 40 hour HAZWOPER training and need to schedule my 8 hour in person training.\r\nThank you!', '<div class=\'ca\'><div class=\'info_box\'><i>Hello,\r\nI have just finished my online 40 hour HAZWOPER training and need to schedule my 8 hour in person training.\r\nThank you!</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688562933335--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688562933_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Cooper Ling</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688562933335--><><!--begin:1688562956707--><div class=\'cv\'><span class=\'notranslate\'><b>Cooper Ling<timestamp_1688562956_cv>:&nbsp;</b></span>Doing well</div><!--end:1688562956707--><><!--begin:1688562998406--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688562998_co>:&nbsp;</b></span>Have you had a chance to look at the schedule?</div><!--end:1688562998406--><><!--begin:1688563036235--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688563036_co>:&nbsp;</b></span>I just sent you an email with a link if not</div><!--end:1688563036235--><><!--begin:1688563130106--><div class=\'cv\'><span class=\'notranslate\'><b>Cooper Ling<timestamp_1688563130_cv>:&nbsp;</b></span>looking at it now thanks </div><!--end:1688563130106--><><!--begin:1688563210153--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688563210_co>:&nbsp;</b></span>Great! Is there anything else I can assist you with today?</div><!--end:1688563210153--><><!--begin:1688563536757--><div class=\'cv\'><span class=\'notranslate\'><b>Cooper Ling<timestamp_1688563536_cv>:&nbsp;</b></span>yes which email can I address to confirm one of the dates?</div><!--end:1688563536757--><><!--begin:1688563552931--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688563552_co>:&nbsp;</b></span>You can reply to me</div><!--end:1688563552931--><><!--begin:1688563876764--><div class=\'cv\'><span class=\'notranslate\'><b>Cooper Ling<timestamp_1688563876_cv>:&nbsp;</b></span>done. Thank you very much tiffany</div><!--end:1688563876764--><><!--begin:1688563919495--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688563919_co>:&nbsp;</b></span>You are welcome! I will email you back shortly.  Have a safe day!</div><!--end:1688563919495--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello,\r\nI have just finished my online 40 hour HAZWOPER training and need to schedule my 8 hour in person training.\r\nThank you!\r\nTiffany has joined the chat.\r\nTiffany: Hi, Cooper Ling!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nCooper Ling: Doing well\r\nTiffany: Have you had a chance to look at the schedule?\r\nTiffany: I just sent you an email with a link if not\r\nCooper Ling: looking at it now thanks \r\nTiffany: Great! Is there anything else I can assist you with today?\r\nCooper Ling: yes which email can I address to confirm one of the dates?\r\nTiffany: You can reply to me\r\nCooper Ling: done. Thank you very much tiffany\r\nTiffany: You are welcome! I will email you back shortly.  Have a safe day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('313204236M4', 1688565727, 1688566044, 2, 23, 26, 5, 0, 0, 0, 0, 2889, 0, 0, 0, 0, 'Jenna Delwiche', 'jenna.delwiche@tetratech.com', '70.33.13.25', '352180b9455bbc42191c1d5701373dc6', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Tetra Tech-cus-', 'Hello - I am registered for the 40-hour HAZWOPER training in Denver next week.  Has the course been confirmed?', '<div class=\'ca\'><div class=\'info_box\'><i>Hello - I am registered for the 40-hour HAZWOPER training in Denver next week.  Has the course been confirmed?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688565730148--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688565729_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jenna Delwiche</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688565730148--><><!--begin:1688565742457--><div class=\'cv\'><span class=\'notranslate\'><b>Jenna Delwiche<timestamp_1688565749_cv>:&nbsp;</b></span>Hi Tiffany!  I am doing well, thanks. You?</div><!--end:1688565742457--><><!--begin:1688565758204--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688565758_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1688565758204--><><!--begin:1688565786261--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688565786_co>:&nbsp;</b></span>The class has not been confirmed yet but it will be by Friday.  </div><!--end:1688565786261--><><!--begin:1688565879300--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688565879_co>:&nbsp;</b></span>We will reach out via email and phone call once management offically confirms the class.  </div><!--end:1688565879300--><><!--begin:1688565880504--><div class=\'cv\'><span class=\'notranslate\'><b>Jenna Delwiche<timestamp_1688565887_cv>:&nbsp;</b></span>Okay thanks.  I need to purchase plane tickets & accommodations...is there a high likelihood that the class is happening?</div><!--end:1688565880504--><><!--begin:1688565911037--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688565910_co>:&nbsp;</b></span>Yes</div><!--end:1688565911037--><><!--begin:1688565944528--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688565944_co>:&nbsp;</b></span>I am almost positive it wlil be confirmed.  </div><!--end:1688565944528--><><!--begin:1688565951521--><div class=\'cv\'><span class=\'notranslate\'><b>Jenna Delwiche<timestamp_1688565958_cv>:&nbsp;</b></span><span class=\'emoji_chat\'>&#128077;</span> Wonderful, thanks.</div><!--end:1688565951521--><><!--begin:1688565997991--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688565997_co>:&nbsp;</b></span>You are welcome! Is there anything else we can assist you with today?</div><!--end:1688565997991--><><!--begin:1688566008755--><div class=\'cv\'><span class=\'notranslate\'><b>Jenna Delwiche<timestamp_1688566014_cv>:&nbsp;</b></span>Nope, have a good day.</div><!--end:1688566008755--><><!--begin:1688566041365--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688566041_co>:&nbsp;</b></span>You as well!</div><!--end:1688566041365--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello - I am registered for the 40-hour HAZWOPER training in Denver next week.  Has the course been confirmed?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jenna Delwiche!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJenna Delwiche: Hi Tiffany!  I am doing well, thanks. You?\r\nTiffany: I am good thank you!\r\nTiffany: The class has not been confirmed yet but it will be by Friday.  \r\nTiffany: We will reach out via email and phone call once management offically confirms the class.  \r\nJenna Delwiche: Okay thanks.  I need to purchase plane tickets & accommodations...is there a high likelihood that the class is happening?\r\nTiffany: Yes\r\nTiffany: I am almost positive it wlil be confirmed.  \r\nJenna Delwiche: &#128077; Wonderful, thanks.\r\nTiffany: You are welcome! Is there anything else we can assist you with today?\r\nJenna Delwiche: Nope, have a good day.\r\nTiffany: You as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('313221690M4', 1688583161, 1688583339, 1, 23, 6, 3, 0, 0, 1, 0, 1221, 399, 0, 0, 0, 'Keegan Lawhead', 'Keegan.Lawhead@oneatlas.com', '209.99.49.138', '30fd3570f0f7ef2b38160d423615dfc5', 'Question Type:-_-Computer/Network Issues-cus-Company-_-Atlas Technical Consultants-cus-Online Course-_-OSHA 40hr Hybrid -cus-', 'Hey, My session is currently stuck on a question in the medical surveillance assessment of the medical surveillance module. How can i fix this?', '<div class=\'ca\'><div class=\'info_box\'><i>Hey, My session is currently stuck on a question in the medical surveillance assessment of the medical surveillance module. How can i fix this?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688583165646--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688583165_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Keegan Lawhead</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688583165646--><><!--begin:1688583182692--><div class=\'cv\'><span class=\'notranslate\'><b>Keegan Lawhead<timestamp_1688583182_cv>:&nbsp;</b></span>Hi! I was having some trouble with a module assessment being stuck</div><!--end:1688583182692--><><!--begin:1688583257980--><div class=\'cv\'><span class=\'notranslate\'><b>Keegan Lawhead<timestamp_1688583258_cv>:&nbsp;</b></span>Hello?</div><!--end:1688583257980--><><!--begin:1688583335284--><div class=\'cv\'><span class=\'notranslate\'><b>Keegan Lawhead<timestamp_1688583335_cv>:&nbsp;</b></span>hello?</div><!--end:1688583335284--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hey, My session is currently stuck on a question in the medical surveillance assessment of the medical surveillance module. How can i fix this?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Keegan Lawhead!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKeegan Lawhead: Hi! I was having some trouble with a module assessment being stuck\r\nKeegan Lawhead: Hello?\r\nKeegan Lawhead: hello?\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('313221981T4', 1688583452, 1688583593, 1, 23, 6, 2, 0, 0, 5, 1, 3563, 400, 0, 0, 0, 'Keegan Lawhead', 'Keegan.Lawhead@oneatlas.com', '209.99.49.138', '30fd3570f0f7ef2b38160d423615dfc5', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Atlas Technical Consultants-cus-Online Course-_-OSHA 40hr Hazwoper hybrid-cus-', 'My module is stuck in the assessment section under the medical surveillance tab. How can i fix this?', '<div class=\'ca\'><div class=\'info_box\'><i>My module is stuck in the assessment section under the medical surveillance tab. How can i fix this?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688583455187--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688583455_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Keegan Lawhead</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688583455187--><><!--begin:1688583463427--><div class=\'cv\'><span class=\'notranslate\'><b>Keegan Lawhead<timestamp_1688583463_cv>:&nbsp;</b></span>Im doing well</div><!--end:1688583463427--><><!--begin:1688583474330--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688583474_co>:&nbsp;</b></span>Keegan I apologize I was having technical difficulties before.  </div><!--end:1688583474330--><><!--begin:1688583479154--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688583479_co>:&nbsp;</b></span>I did look you up</div><!--end:1688583479154--><><!--begin:1688583490729--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688583490_co>:&nbsp;</b></span>After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  <br> <br>Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  <br><br>Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. </div><!--end:1688583490729--><><!--begin:1688583499726--><div class=\'cv\'><span class=\'notranslate\'><b>Keegan Lawhead<timestamp_1688583499_cv>:&nbsp;</b></span>Ah, no worries, I thought it might have been an issue on my end.</div><!--end:1688583499726--><><!--begin:1688583530516--><div class=\'cv\'><span class=\'notranslate\'><b>Keegan Lawhead<timestamp_1688583530_cv>:&nbsp;</b></span>The issue is that the module is stuck on a question in the section, and i cannot continue with it.</div><!--end:1688583530516--><><!--begin:1688583531167--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688583531_co>:&nbsp;</b></span>I show your Medical Surveileenace module is already completed and passed</div><!--end:1688583531167--><><!--begin:1688583553587--><div class=\'cv\'><span class=\'notranslate\'><b>Keegan Lawhead<timestamp_1688583553_cv>:&nbsp;</b></span>Im retaking it to get more time for completion. </div><!--end:1688583553587--><><!--begin:1688583572324--><div class=\'cv\'><span class=\'notranslate\'><b>Keegan Lawhead<timestamp_1688583572_cv>:&nbsp;</b></span>Ah</div><!--end:1688583572324--><><!--begin:1688583576994--><div class=\'cv\'><span class=\'notranslate\'><b>Keegan Lawhead<timestamp_1688583577_cv>:&nbsp;</b></span>it seems to have been fixed</div><!--end:1688583576994--><><!--begin:1688583586554--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688583586_co>:&nbsp;</b></span>Oh good news!</div><!--end:1688583586554--><><!--begin:1688583586786--><div class=\'cv\'><span class=\'notranslate\'><b>Keegan Lawhead<timestamp_1688583586_cv>:&nbsp;</b></span>thank you for your support</div><!--end:1688583586786--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'My module is stuck in the assessment section under the medical surveillance tab. How can i fix this?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Keegan Lawhead!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKeegan Lawhead: Im doing well\r\nTiffany: Keegan I apologize I was having technical difficulties before.  \r\nTiffany: I did look you up\r\nTiffany: After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. \r\nKeegan Lawhead: Ah, no worries, I thought it might have been an issue on my end.\r\nKeegan Lawhead: The issue is that the module is stuck on a question in the section, and i cannot continue with it.\r\nTiffany: I show your Medical Surveileenace module is already completed and passed\r\nKeegan Lawhead: Im retaking it to get more time for completion. \r\nKeegan Lawhead: Ah\r\nKeegan Lawhead: it seems to have been fixed\r\nTiffany: Oh good news!\r\nKeegan Lawhead: thank you for your support\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('313295497VK', 1688656980, 1688657386, 2, 19, 18, 12, 0, 0, 5, 0, 2357, 0, 0, 0, 0, 'Sebastian Campbell', 'sebastian.campbell@ghd.com', '216.200.150.202', 'cb566cebd203c6427e45ebb513d90a76', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-GHD-cus-', 'Hi, I have recently completed the 40 hour HAZWOPER online training, and I believe I need to do the 8 hour in-person training as well. Could you let me know the earliest class I could sign up for (date/location)? I was not able to find this info on the website. I am looking for the closest one to Atlanta, GA.', '<div class=\'ca\'><div class=\'info_box\'><i>Hi, I have recently completed the 40 hour HAZWOPER online training, and I believe I need to do the 8 hour in-person training as well. Could you let me know the earliest class I could sign up for (date/location)? I was not able to find this info on the website. I am looking for the closest one to Atlanta, GA.</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1688657014210--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1688657014_co>:&nbsp;</b></span>Sebastian</div><!--end:1688657014210--><><!--begin:1688657046768--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1688657046_co>:&nbsp;</b></span>I can email you all f the information on registering for your class if you would like</div><!--end:1688657046768--><><!--begin:1688657055427--><div class=\'cv\'><span class=\'notranslate\'><b>Sebastian Campbell<timestamp_1688657055_cv>:&nbsp;</b></span>Yes please</div><!--end:1688657055427--><><!--begin:1688657094004--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1688657093_co>:&nbsp;</b></span>Is this the best email to use? <a href=\'mailto:sebastian.campbell@ghd.com\' target=\'_blank\' rel=\'noopener noreferrer\'>sebastian.campbell@ghd.com</a></div><!--end:1688657094004--><><!--begin:1688657123889--><div class=\'cv\'><span class=\'notranslate\'><b>Sebastian Campbell<timestamp_1688657123_cv>:&nbsp;</b></span>Yes that is good</div><!--end:1688657123889--><><!--begin:1688657159973--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1688657159_co>:&nbsp;</b></span>I will get that to you shortly!!  Anything else I can do to help?</div><!--end:1688657159973--><><!--begin:1688657249540--><div class=\'cv\'><span class=\'notranslate\'><b>Sebastian Campbell<timestamp_1688657249_cv>:&nbsp;</b></span>Will the email work if i forward it to my coworker?</div><!--end:1688657249540--><><!--begin:1688657352695--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1688657352_co>:&nbsp;</b></span>Absolutely!</div><!--end:1688657352695--><><!--begin:1688657381981--><div class=\'cv\'><span class=\'notranslate\'><b>Sebastian Campbell<timestamp_1688657382_cv>:&nbsp;</b></span>Alright thank you! I think that is all.</div><!--end:1688657381981--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hi, I have recently completed the 40 hour HAZWOPER online training, and I believe I need to do the 8 hour in-person training as well. Could you let me know the earliest class I could sign up for (date/location)? I was not able to find this info on the website. I am looking for the closest one to Atlanta, GA.\r\nTracy has joined the chat.\r\nTracy: Sebastian\r\nTracy: I can email you all f the information on registering for your class if you would like\r\nSebastian Campbell: Yes please\r\nTracy: Is this the best email to use? mailto:sebastian.campbell@ghd.com\r\nSebastian Campbell: Yes that is good\r\nTracy: I will get that to you shortly!!  Anything else I can do to help?\r\nSebastian Campbell: Will the email work if i forward it to my coworker?\r\nTracy: Absolutely!\r\nSebastian Campbell: Alright thank you! I think that is all.\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('313296360RZ', 1688657853, 1688658463, 2, 23, 28, 5, 0, 0, 5, 0, 3629, 0, 0, 0, 0, 'Rosita Tirado', 'ckali28@yahoo.com', '24.46.199.139', '1af98b7f4934d900e53ad184dcf49ddf', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Rosita Tirado-cus-', 'It says my email and password is invalid', '<div class=\'ca\'><div class=\'info_box\'><i>It says my email and password is invalid</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688657855732--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688657855_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Rosita Tirado</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688657855732--><><!--begin:1688657878826--><div class=\'cv\'><span class=\'notranslate\'><b>Rosita Tirado<timestamp_1688657879_cv>:&nbsp;</b></span>I am doing good. How about yourself?</div><!--end:1688657878826--><><!--begin:1688657887619--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688657887_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1688657887619--><><!--begin:1688657916472--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688657916_co>:&nbsp;</b></span>I see you did log in today.  The browser may have stored cookies/cache which is causing the error.</div><!--end:1688657916472--><><!--begin:1688657939647--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688657939_co>:&nbsp;</b></span>I am going to send you an email with a link to the log in page to be sure you are on the correct site.  </div><!--end:1688657939647--><><!--begin:1688657984125--><div class=\'cv\'><span class=\'notranslate\'><b>Rosita Tirado<timestamp_1688657984_cv>:&nbsp;</b></span>Okay that sounds good. Did I have to change password?</div><!--end:1688657984125--><><!--begin:1688658040861--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688658040_co>:&nbsp;</b></span>I am not able to see the password as it is hidden for security purposes.  It should be the same password you used to log in earlier today unless you changed it. </div><!--end:1688658040861--><><!--begin:1688658103016--><div class=\'cv\'><span class=\'notranslate\'><b>Rosita Tirado<timestamp_1688658103_cv>:&nbsp;</b></span>No I didn&#39;t change it. When I clicked forgot password it said it didn&#39;t recognise my email.</div><!--end:1688658103016--><><!--begin:1688658168165--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688658168_co>:&nbsp;</b></span>Okay do you want me to change it? I did send you the email a moment ago with the log in link.  Please let me know if you tried it.</div><!--end:1688658168165--><><!--begin:1688658230914--><div class=\'cv\'><span class=\'notranslate\'><b>Rosita Tirado<timestamp_1688658231_cv>:&nbsp;</b></span>I just did and it did go to the lesson overview. Thank you for sending it, I will use this link for now on. </div><!--end:1688658230914--><><!--begin:1688658248231--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688658248_co>:&nbsp;</b></span>You are welcome!</div><!--end:1688658248231--><><!--begin:1688658259821--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688658259_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1688658259821--><><!--begin:1688658460112--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688658459_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1688658460112--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'It says my email and password is invalid\r\nTiffany has joined the chat.\r\nTiffany: Hi, Rosita Tirado!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRosita Tirado: I am doing good. How about yourself?\r\nTiffany: I am good thank you!\r\nTiffany: I see you did log in today.  The browser may have stored cookies/cache which is causing the error.\r\nTiffany: I am going to send you an email with a link to the log in page to be sure you are on the correct site.  \r\nRosita Tirado: Okay that sounds good. Did I have to change password?\r\nTiffany: I am not able to see the password as it is hidden for security purposes.  It should be the same password you used to log in earlier today unless you changed it. \r\nRosita Tirado: No I didn&#39;t change it. When I clicked forgot password it said it didn&#39;t recognise my email.\r\nTiffany: Okay do you want me to change it? I did send you the email a moment ago with the log in link.  Please let me know if you tried it.\r\nRosita Tirado: I just did and it did go to the lesson overview. Thank you for sending it, I will use this link for now on. \r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('313309722ZX', 1688671218, 1688671468, 1, 23, 31, 28, 0, 0, 5, 0, 2143, 0, 0, 0, 0, 'Anne-Marie', 'flyn_nl@yahoo.com', '12.163.125.162', 'b249a5ca5b5ac4dfe02bb5e673dd7dc7', 'Question Type:-_-Display/Browser Issue-cus-Company-_-Odonata EH&S Consulting, inc.-cus-Online Course-_-8 hr Refresher training- Hazwopper-cus-', 'I logged in and my course isn\'t in the cue. I bought the course yesterday afternoon.', '<div class=\'ca\'><div class=\'info_box\'><i>I logged in and my course isn\'t in the cue. I bought the course yesterday afternoon.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688671222710--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688671222_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Anne-Marie</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688671222710--><><!--begin:1688671245900--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688671245_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1688671245900--><><!--begin:1688671259865--><div class=\'cv\'><span class=\'notranslate\'><b>Anne-Marie<timestamp_1688671261_cv>:&nbsp;</b></span>I&#39;m doing <a href=\'http://well.How\' target=\'_blank\' rel=\'noopener noreferrer\'>well.How</a> about you?</div><!--end:1688671259865--><><!--begin:1688671285728--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688671285_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1688671285728--><><!--begin:1688671295340--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688671295_co>:&nbsp;</b></span>This course is for you to complete correct?</div><!--end:1688671295340--><><!--begin:1688671305694--><div class=\'cv\'><span class=\'notranslate\'><b>Anne-Marie<timestamp_1688671307_cv>:&nbsp;</b></span>Yes</div><!--end:1688671305694--><><!--begin:1688671399261--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688671399_co>:&nbsp;</b></span>Please refresh your page and it should be showing now</div><!--end:1688671399261--><><!--begin:1688671447919--><div class=\'cv\'><span class=\'notranslate\'><b>Anne-Marie<timestamp_1688671449_cv>:&nbsp;</b></span>Thank you I see It. Have a great day!</div><!--end:1688671447919--><><!--begin:1688671455860--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688671455_co>:&nbsp;</b></span>You as well!</div><!--end:1688671455860--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I logged in and my course isn\'t in the cue. I bought the course yesterday afternoon.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Anne-Marie!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: One moment please while I look you up\r\nAnne-Marie: I&#39;m doing http://well.How about you?\r\nTiffany: I am good thank you!\r\nTiffany: This course is for you to complete correct?\r\nAnne-Marie: Yes\r\nTiffany: Please refresh your page and it should be showing now\r\nAnne-Marie: Thank you I see It. Have a great day!\r\nTiffany: You as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('313311311VQ', 1688672804, 1688673640, 2, 23, 28, 4, 0, 0, 0, 0, 1880, 0, 0, 0, 0, 'Mili S', 'msatpal@jsrmicro.com', '12.204.224.157', 'c1e7470e07190c4b646769fbe77c3cfc', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-JSR Micro-cus-', 'I am looking for the 40-hr Hazwoper class at the Oakland location in Sept. Do you know what would the timings for the class be ?\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>I am looking for the 40-hr Hazwoper class at the Oakland location in Sept. Do you know what would the timings for the class be ?\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688672808244--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688672808_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Mili S</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688672808244--><><!--begin:1688672820569--><div class=\'cv\'><span class=\'notranslate\'><b>Mili S<timestamp_1688672819_cv>:&nbsp;</b></span>good. Thank you</div><!--end:1688672820569--><><!--begin:1688672864825--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688672864_co>:&nbsp;</b></span>One moment please</div><!--end:1688672864825--><><!--begin:1688672970515--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688672970_co>:&nbsp;</b></span>Pleasure speaking with you on the phone.</div><!--end:1688672970515--><><!--begin:1688673009444--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688673009_co>:&nbsp;</b></span>Is there anything else I can assist you with before we end the chat?</div><!--end:1688673009444--><><!--begin:1688673131765--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688673131_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1688673131765--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am looking for the 40-hr Hazwoper class at the Oakland location in Sept. Do you know what would the timings for the class be ?\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Mili S!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMili S: good. Thank you\r\nTiffany: One moment please\r\nTiffany: Pleasure speaking with you on the phone.\r\nTiffany: Is there anything else I can assist you with before we end the chat?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3133155253J', 1688677039, 1688677174, 2, 23, 49, 11, 0, 0, 5, 0, 2174, 0, 0, 0, 0, 'Joseph Fucella', 'business@ivetenv.com', '98.187.248.210', '8e05df1e988ae33340260ca295fc9522', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-iVet Environmental-cus-', 'We are registering an employee at Long Beach Aug 8-11 for your 40 hour HAZWOPER course, but the registration does not show her name anywhere. I want to make sure her name gets on the certificate and that she is the one actually signed up for the training.', '<div class=\'ca\'><div class=\'info_box\'><i>We are registering an employee at Long Beach Aug 8-11 for your 40 hour HAZWOPER course, but the registration does not show her name anywhere. I want to make sure her name gets on the certificate and that she is the one actually signed up for the training.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688677042583--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688677042_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Joseph Fucella</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688677042583--><><!--begin:1688677094545--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Fucella<timestamp_1688677094_cv>:&nbsp;</b></span>Wondering if Jacey is signed up for Long Beach?</div><!--end:1688677094545--><><!--begin:1688677101186--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688677101_co>:&nbsp;</b></span>I show you just registered Jacey Domingsil.  Once the order is processed I will send out an email with the class details. </div><!--end:1688677101186--><><!--begin:1688677130184--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Fucella<timestamp_1688677130_cv>:&nbsp;</b></span>so the certificate will come to me with her name on it?</div><!--end:1688677130184--><><!--begin:1688677139018--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688677138_co>:&nbsp;</b></span>Yes</div><!--end:1688677139018--><><!--begin:1688677148265--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Fucella<timestamp_1688677148_cv>:&nbsp;</b></span>Perfect.  Thank you so much!</div><!--end:1688677148265--><><!--begin:1688677163181--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688677163_co>:&nbsp;</b></span>You are welcome!</div><!--end:1688677163181--><><!--begin:1688677171314--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Fucella<timestamp_1688677171_cv>:&nbsp;</b></span>Have a great rest of your day</div><!--end:1688677171314--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'We are registering an employee at Long Beach Aug 8-11 for your 40 hour HAZWOPER course, but the registration does not show her name anywhere. I want to make sure her name gets on the certificate and that she is the one actually signed up for the training.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Joseph Fucella!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJoseph Fucella: Wondering if Jacey is signed up for Long Beach?\r\nTiffany: I show you just registered Jacey Domingsil.  Once the order is processed I will send out an email with the class details. \r\nJoseph Fucella: so the certificate will come to me with her name on it?\r\nTiffany: Yes\r\nJoseph Fucella: Perfect.  Thank you so much!\r\nTiffany: You are welcome!\r\nJoseph Fucella: Have a great rest of your day\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3133886635B', 1688750166, 1688750441, 2, 23, 38, 10, 0, 0, 0, 0, 3152, 0, 0, 0, 0, 'James', 'JCobb@regenesis.com', '104.56.143.76', '0b2764de4a7102769da10451ee8cb679', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Regenesis-cus-', 'Is the class in Sacramento 40 hour going to make on the 25th?\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>Is the class in Sacramento 40 hour going to make on the 25th?\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688750167753--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688750167_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>James</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688750167753--><><!--begin:1688750175841--><div class=\'cv\'><span class=\'notranslate\'><b>James<timestamp_1688750175_cv>:&nbsp;</b></span>good</div><!--end:1688750175841--><><!--begin:1688750182729--><div class=\'cv\'><span class=\'notranslate\'><b>James<timestamp_1688750182_cv>:&nbsp;</b></span>is the class going to make?</div><!--end:1688750182729--><><!--begin:1688750192124--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688750191_co>:&nbsp;</b></span>That class is still pending at this time.</div><!--end:1688750192124--><><!--begin:1688750203442--><div class=\'cv\'><span class=\'notranslate\'><b>James<timestamp_1688750203_cv>:&nbsp;</b></span>how many more do you need?</div><!--end:1688750203442--><><!--begin:1688750219674--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688750219_co>:&nbsp;</b></span>Management will make the final class status determination by Friday 7-21</div><!--end:1688750219674--><><!--begin:1688750236402--><div class=\'cv\'><span class=\'notranslate\'><b>James<timestamp_1688750236_cv>:&nbsp;</b></span>well can i add someone to th elist</div><!--end:1688750236402--><><!--begin:1688750249994--><div class=\'cv\'><span class=\'notranslate\'><b>James<timestamp_1688750250_cv>:&nbsp;</b></span>Brody O&#39;Neill</div><!--end:1688750249994--><><!--begin:1688750265341--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688750265_co>:&nbsp;</b></span>Yes.  You can register a 40-HOur HAZWOPER student</div><!--end:1688750265341--><><!--begin:1688750282559--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688750282_co>:&nbsp;</b></span>I will need you to place the order on the website : <a href=\'https://csregs.com/collections/40-hour-hazwoper-initial-site-worker\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/40-hour-hazwoper-initial-site-worker</a></div><!--end:1688750282559--><><!--begin:1688750346327--><div class=\'cv\'><span class=\'notranslate\'><b>James<timestamp_1688750346_cv>:&nbsp;</b></span>yeah im not ging to pay for something that may not make. Ive never had this issue with you guys before</div><!--end:1688750346327--><><!--begin:1688750384945--><div class=\'cv\'><span class=\'notranslate\'><b>James<timestamp_1688750384_cv>:&nbsp;</b></span>I guess ill wait till the 21st to see if i need to send him somewhere else. Thanks for the help ad have a nice weekend</div><!--end:1688750384945--><><!--begin:1688750425181--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688750425_co>:&nbsp;</b></span>Thank you! You as well!</div><!--end:1688750425181--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Is the class in Sacramento 40 hour going to make on the 25th?\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, James!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJames: good\r\nJames: is the class going to make?\r\nTiffany: That class is still pending at this time.\r\nJames: how many more do you need?\r\nTiffany: Management will make the final class status determination by Friday 7-21\r\nJames: well can i add someone to th elist\r\nJames: Brody O&#39;Neill\r\nTiffany: Yes.  You can register a 40-HOur HAZWOPER student\r\nTiffany: I will need you to place the order on the website : https://csregs.com/collections/40-hour-hazwoper-initial-site-worker\r\nJames: yeah im not ging to pay for something that may not make. Ive never had this issue with you guys before\r\nJames: I guess ill wait till the 21st to see if i need to send him somewhere else. Thanks for the help ad have a nice weekend\r\nTiffany: Thank you! You as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('313726343KW', 1689087832, 1689088030, 2, 23, 24, 5, 0, 0, 0, 0, 1797, 0, 0, 0, 0, 'Anthony Davis', 'andavis@kikcorp.com', '184.94.104.196', '6ae56fa055897c391895fafac3e7128f', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-KIK Custom Products -cus-', 'Where will the training for Atlanta Ga be held', '<div class=\'ca\'><div class=\'info_box\'><i>Where will the training for Atlanta Ga be held</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689087834860--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689087834_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Anthony Davis</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689087834860--><><!--begin:1689087871582--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689087871_co>:&nbsp;</b></span>Holiday Inn Express & Suites<br>1231 Highway 54 West<br>Fayetteville GA 30214</div><!--end:1689087871582--><><!--begin:1689087938416--><div class=\'cv\'><span class=\'notranslate\'><b>Anthony Davis<timestamp_1689087945_cv>:&nbsp;</b></span>Im doing fine ma&#39;am, how are you doing.  great you have answered my question</div><!--end:1689087938416--><><!--begin:1689087956155--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689087956_co>:&nbsp;</b></span>I am good thanks</div><!--end:1689087956155--><><!--begin:1689087963706--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689087963_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1689087963706--><><!--begin:1689087987793--><div class=\'cv\'><span class=\'notranslate\'><b>Anthony Davis<timestamp_1689087994_cv>:&nbsp;</b></span>Ok then I can continue with the registration </div><!--end:1689087987793--><><!--begin:1689088002760--><div class=\'cv\'><span class=\'notranslate\'><b>Anthony Davis<timestamp_1689088009_cv>:&nbsp;</b></span>thank you, have a great day</div><!--end:1689088002760--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Where will the training for Atlanta Ga be held\r\nTiffany has joined the chat.\r\nTiffany: Hi, Anthony Davis!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Holiday Inn Express & Suites1231 Highway 54 WestFayetteville GA 30214\r\nAnthony Davis: Im doing fine ma&#39;am, how are you doing.  great you have answered my question\r\nTiffany: I am good thanks\r\nTiffany: Is there anything else I can assist you with today?\r\nAnthony Davis: Ok then I can continue with the registration \r\nAnthony Davis: thank you, have a great day\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('313822290E7', 1689183764, 1689183980, 2, 23, 9, 7, 0, 0, 5, 0, 2848, 0, 0, 0, 0, 'Lisa Bottalico', 'bottalico.lisa@epa.gov', '204.46.81.38', 'c3331f2a0fb8fbc711b6714f059eaccc', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-US EPA-cus-', '40 hour HAZWOPER training in Thorofare NJ (Sept 19-22) and Ft Washington, PA (Oct 10-13) - start and end times for each day ', '<div class=\'ca\'><div class=\'info_box\'><i>40 hour HAZWOPER training in Thorofare NJ (Sept 19-22) and Ft Washington, PA (Oct 10-13) - start and end times for each day </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689183768168--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689183768_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Lisa Bottalico</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689183768168--><><!--begin:1689183784365--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa Bottalico<timestamp_1689183784_cv>:&nbsp;</b></span>I&#39;m doing well, thank you. How are you?</div><!--end:1689183784365--><><!--begin:1689183816202--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689183816_co>:&nbsp;</b></span>Start time is 8am for both classes and approximate end time is 6 pm.  4/10-hour days.  </div><!--end:1689183816202--><><!--begin:1689183821465--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689183821_co>:&nbsp;</b></span>I am good thank yoU!</div><!--end:1689183821465--><><!--begin:1689183881675--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa Bottalico<timestamp_1689183881_cv>:&nbsp;</b></span>Thank you!</div><!--end:1689183881675--><><!--begin:1689183890016--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689183889_co>:&nbsp;</b></span>You are welcome!</div><!--end:1689183890016--><><!--begin:1689183902864--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689183902_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1689183902864--><><!--begin:1689183915430--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa Bottalico<timestamp_1689183915_cv>:&nbsp;</b></span>No that&#39;s all</div><!--end:1689183915430--><><!--begin:1689183934654--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa Bottalico<timestamp_1689183934_cv>:&nbsp;</b></span>Thanks and hope you enjoy the rest of your day</div><!--end:1689183934654--><><!--begin:1689183951763--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689183951_co>:&nbsp;</b></span>My pleasure! My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1689183951763--><><!--begin:1689183979006--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa Bottalico<timestamp_1689183978_cv>:&nbsp;</b></span>thanks!  </div><!--end:1689183979006--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', '40 hour HAZWOPER training in Thorofare NJ (Sept 19-22) and Ft Washington, PA (Oct 10-13) - start and end times for each day \r\nTiffany has joined the chat.\r\nTiffany: Hi, Lisa Bottalico!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nLisa Bottalico: I&#39;m doing well, thank you. How are you?\r\nTiffany: Start time is 8am for both classes and approximate end time is 6 pm.  4/10-hour days.  \r\nTiffany: I am good thank yoU!\r\nLisa Bottalico: Thank you!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nLisa Bottalico: No that&#39;s all\r\nLisa Bottalico: Thanks and hope you enjoy the rest of your day\r\nTiffany: My pleasure! My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nLisa Bottalico: thanks!  \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('313915641YK', 1689277117, 1689277581, 2, 23, 11, 9, 0, 0, 5, 0, 3835, 0, 0, 0, 0, 'Abby Duke', 'abby.duke@ghd.com', '216.200.150.202', 'b47cff81b8cdbaba3c96ac35ebf0fb1c', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-GHD-cus-', 'I have completed my online portion of the Hazwoper hybrid course and I need to attend the 8 hour in person training. My coworker and I were told to take the training together in Atlanta, GA on Friday July 28th. My coworker received an email that he has a spot in that class. I need to obtain a spot in the Atlanta July 28th class as well. Is this something that you can help me with?', '<div class=\'ca\'><div class=\'info_box\'><i>I have completed my online portion of the Hazwoper hybrid course and I need to attend the 8 hour in person training. My coworker and I were told to take the training together in Atlanta, GA on Friday July 28th. My coworker received an email that he has a spot in that class. I need to obtain a spot in the Atlanta July 28th class as well. Is this something that you can help me with?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689277118951--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689277118_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Abby Duke</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689277118951--><><!--begin:1689277135897--><div class=\'cv\'><span class=\'notranslate\'><b>Abby Duke<timestamp_1689277135_cv>:&nbsp;</b></span>I&#39;m doing well, how are you?</div><!--end:1689277135897--><><!--begin:1689277157212--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689277157_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1689277157212--><><!--begin:1689277211961--><div class=\'cv\'><span class=\'notranslate\'><b>Abby Duke<timestamp_1689277212_cv>:&nbsp;</b></span>I was wondering if you could assist me or provide some insight into how I may obtain a seat/spot in the Atlanta July 28th Hazwoper in person training</div><!--end:1689277211961--><><!--begin:1689277265027--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689277264_co>:&nbsp;</b></span>I am looking you up now</div><!--end:1689277265027--><><!--begin:1689277298689--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689277298_co>:&nbsp;</b></span>I will get you on the class list now</div><!--end:1689277298689--><><!--begin:1689277314741--><div class=\'cv\'><span class=\'notranslate\'><b>Abby Duke<timestamp_1689277314_cv>:&nbsp;</b></span>Oh perfect, thank you so much</div><!--end:1689277314741--><><!--begin:1689277390418--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689277390_co>:&nbsp;</b></span>You are welcome!</div><!--end:1689277390418--><><!--begin:1689277396043--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689277395_co>:&nbsp;</b></span>I just sent you an email now.</div><!--end:1689277396043--><><!--begin:1689277444957--><div class=\'cv\'><span class=\'notranslate\'><b>Abby Duke<timestamp_1689277444_cv>:&nbsp;</b></span>Will I still need to call on the Monday of the same week the class is?</div><!--end:1689277444957--><><!--begin:1689277454033--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689277453_co>:&nbsp;</b></span>No</div><!--end:1689277454033--><><!--begin:1689277489197--><div class=\'cv\'><span class=\'notranslate\'><b>Abby Duke<timestamp_1689277489_cv>:&nbsp;</b></span>Tiffany thank you so much, you have been most helpful!</div><!--end:1689277489197--><><!--begin:1689277512828--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689277512_co>:&nbsp;</b></span>You are welcome!</div><!--end:1689277512828--><><!--begin:1689277519851--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689277519_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1689277519851--><><!--begin:1689277537885--><div class=\'cv\'><span class=\'notranslate\'><b>Abby Duke<timestamp_1689277537_cv>:&nbsp;</b></span>That is all, thank you, and I hope you have a fantastic day!</div><!--end:1689277537885--><><!--begin:1689277569027--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689277568_co>:&nbsp;</b></span>You are welcome again and I hope you do as well!!</div><!--end:1689277569027--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have completed my online portion of the Hazwoper hybrid course and I need to attend the 8 hour in person training. My coworker and I were told to take the training together in Atlanta, GA on Friday July 28th. My coworker received an email that he has a spot in that class. I need to obtain a spot in the Atlanta July 28th class as well. Is this something that you can help me with?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Abby Duke!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAbby Duke: I&#39;m doing well, how are you?\r\nTiffany: I am good thank you!\r\nAbby Duke: I was wondering if you could assist me or provide some insight into how I may obtain a seat/spot in the Atlanta July 28th Hazwoper in person training\r\nTiffany: I am looking you up now\r\nTiffany: I will get you on the class list now\r\nAbby Duke: Oh perfect, thank you so much\r\nTiffany: You are welcome!\r\nTiffany: I just sent you an email now.\r\nAbby Duke: Will I still need to call on the Monday of the same week the class is?\r\nTiffany: No\r\nAbby Duke: Tiffany thank you so much, you have been most helpful!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nAbby Duke: That is all, thank you, and I hope you have a fantastic day!\r\nTiffany: You are welcome again and I hope you do as well!!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('313982077T7', 1689343571, 1689343769, 2, 23, 29, 11, 0, 0, 0, 1, 2008, 0, 0, 0, 0, 'Krista Jackson', 'Krista.Jackson@kuraray.com', '209.166.156.34', '6b3b08dbb1df4c0c574e4d5c8db49c21', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Calgon Carbon -cus-', 'Good morning. Checking to see if the 40-Hour HAZWOPER scheduled for Tuesday in Cleveland (Independence) Ohio was confirmed?', '<div class=\'ca\'><div class=\'info_box\'><i>Good morning. Checking to see if the 40-Hour HAZWOPER scheduled for Tuesday in Cleveland (Independence) Ohio was confirmed?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689343573671--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689343573_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Krista Jackson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689343573671--><><!--begin:1689343587034--><div class=\'cv\'><span class=\'notranslate\'><b>Krista Jackson<timestamp_1689343591_cv>:&nbsp;</b></span>Hi Tiffany !  Checking to see if the 40-Hour HAZWOPER scheduled for Tuesday in Cleveland (Independence) Ohio was confirmed?</div><!--end:1689343587034--><><!--begin:1689343616236--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689343616_co>:&nbsp;</b></span>Management will be making the class determination today.  It is still currently listed as pending.  </div><!--end:1689343616236--><><!--begin:1689343677217--><div class=\'cv\'><span class=\'notranslate\'><b>Krista Jackson<timestamp_1689343681_cv>:&nbsp;</b></span>Thank you very much.  I&#39;ll be on the lookout for the notification of cancelled or confirmed. </div><!--end:1689343677217--><><!--begin:1689343739914--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689343739_co>:&nbsp;</b></span>You are welcome</div><!--end:1689343739914--><><!--begin:1689343748284--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689343748_co>:&nbsp;</b></span>Is there anuthing else I can assist you with today?</div><!--end:1689343748284--><><!--begin:1689343762129--><div class=\'cv\'><span class=\'notranslate\'><b>Krista Jackson<timestamp_1689343766_cv>:&nbsp;</b></span>That is it.  Have a WONDERFUL Friday !!!</div><!--end:1689343762129--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Good morning. Checking to see if the 40-Hour HAZWOPER scheduled for Tuesday in Cleveland (Independence) Ohio was confirmed?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Krista Jackson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKrista Jackson: Hi Tiffany !  Checking to see if the 40-Hour HAZWOPER scheduled for Tuesday in Cleveland (Independence) Ohio was confirmed?\r\nTiffany: Management will be making the class determination today.  It is still currently listed as pending.  \r\nKrista Jackson: Thank you very much.  I&#39;ll be on the lookout for the notification of cancelled or confirmed. \r\nTiffany: You are welcome\r\nTiffany: Is there anuthing else I can assist you with today?\r\nKrista Jackson: That is it.  Have a WONDERFUL Friday !!!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3139821849J', 1689343673, 1689344119, 2, 23, 25, 4, 0, 0, 0, 0, 3617, 0, 0, 0, 0, 'Toni', 'toni@greenwichmedicalspa.com', '24.62.170.89', 'ece5ed47195758ee6fc4f637c9a81f6d', 'Select Area of Inquiry:-_-Other-cus-Company-_-GMS-cus-', 'Are the trainings you provide live or pre-recorded?', '<div class=\'ca\'><div class=\'info_box\'><i>Are the trainings you provide live or pre-recorded?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689343677190--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689343677_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Toni</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689343677190--><><!--begin:1689343698652--><div class=\'cv\'><span class=\'notranslate\'><b>Toni<timestamp_1689343698_cv>:&nbsp;</b></span>I am good, thank you</div><!--end:1689343698652--><><!--begin:1689343771600--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689343771_co>:&nbsp;</b></span>We have online training (videos, online lessons), virtual instructor led training (live) training, and seminar in person training (live)</div><!--end:1689343771600--><><!--begin:1689343798381--><div class=\'cv\'><span class=\'notranslate\'><b>Toni<timestamp_1689343798_cv>:&nbsp;</b></span>We looking to do either in person or live virtual training for BBP, HazCom and Workplace Violence.</div><!--end:1689343798381--><><!--begin:1689343939626--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689343939_co>:&nbsp;</b></span>We do not have open enrollment/live, or VILT classes at this time for those selected courses.</div><!--end:1689343939626--><><!--begin:1689343953990--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689343953_co>:&nbsp;</b></span>The courses you listed we provide as online training.    </div><!--end:1689343953990--><><!--begin:1689343954781--><div class=\'cv\'><span class=\'notranslate\'><b>Toni<timestamp_1689343954_cv>:&nbsp;</b></span>ok, thank you so much</div><!--end:1689343954781--><><!--begin:1689343969738--><div class=\'cv\'><span class=\'notranslate\'><b>Toni<timestamp_1689343969_cv>:&nbsp;</b></span>we are looking for opportunities to ask questions</div><!--end:1689343969738--><><!--begin:1689343979795--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689343979_co>:&nbsp;</b></span>We may be able to do it as an onsite private class but I am not sure.  </div><!--end:1689343979795--><><!--begin:1689343993373--><div class=\'cv\'><span class=\'notranslate\'><b>Toni<timestamp_1689343993_cv>:&nbsp;</b></span>ok, I understand.</div><!--end:1689343993373--><><!--begin:1689344018213--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689344018_co>:&nbsp;</b></span>I could have one of my onsite coordinators reach out to you.  Is there a good number to call?</div><!--end:1689344018213--><><!--begin:1689344041502--><div class=\'cv\'><span class=\'notranslate\'><b>Toni<timestamp_1689344041_cv>:&nbsp;</b></span>I don&#39;t have a company phone... email works best.</div><!--end:1689344041502--><><!--begin:1689344094382--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689344094_co>:&nbsp;</b></span>Alright I will pass on your email : <a href=\'mailto:toni@greenwichmedicalspa.com\' target=\'_blank\' rel=\'noopener noreferrer\'>toni@greenwichmedicalspa.com</a>  and someone will reach out to you.  </div><!--end:1689344094382--><><!--begin:1689344100996--><div class=\'cv\'><span class=\'notranslate\'><b>Toni<timestamp_1689344101_cv>:&nbsp;</b></span>thank you so much</div><!--end:1689344100996--><><!--begin:1689344114346--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689344114_co>:&nbsp;</b></span>You are welcome!</div><!--end:1689344114346--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Are the trainings you provide live or pre-recorded?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Toni!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nToni: I am good, thank you\r\nTiffany: We have online training (videos, online lessons), virtual instructor led training (live) training, and seminar in person training (live)\r\nToni: We looking to do either in person or live virtual training for BBP, HazCom and Workplace Violence.\r\nTiffany: We do not have open enrollment/live, or VILT classes at this time for those selected courses.\r\nTiffany: The courses you listed we provide as online training.    \r\nToni: ok, thank you so much\r\nToni: we are looking for opportunities to ask questions\r\nTiffany: We may be able to do it as an onsite private class but I am not sure.  \r\nToni: ok, I understand.\r\nTiffany: I could have one of my onsite coordinators reach out to you.  Is there a good number to call?\r\nToni: I don&#39;t have a company phone... email works best.\r\nTiffany: Alright I will pass on your email : mailto:toni@greenwichmedicalspa.com  and someone will reach out to you.  \r\nToni: thank you so much\r\nTiffany: You are welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('314004265MH', 1689365755, 1689365991, 2, 23, 25, 4, 0, 0, 0, 0, 2042, 0, 0, 0, 0, 'Nancy Hernandez', 'purchasing@indhq.com', '96.85.142.241', '0c1a21a3595f050f2a916a41f5c4c102', 'Select Area of Inquiry:-_-Other-cus-Company-_-IND, Inc-cus-', 'Hello, does Chemical Safety for Semiconductor Manufacturing Part 1 have to be renewed? thank you', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, does Chemical Safety for Semiconductor Manufacturing Part 1 have to be renewed? thank you</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689365758772--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689365758_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Nancy Hernandez</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689365758772--><><!--begin:1689365770219--><div class=\'cv\'><span class=\'notranslate\'><b>Nancy Hernandez<timestamp_1689365770_cv>:&nbsp;</b></span>hello, good thank you</div><!--end:1689365770219--><><!--begin:1689365856858--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689365856_co>:&nbsp;</b></span>Federal OSHA does not have any specific retraining requirements for Semiconductor Chemical Safety Training; however, State and local laws may have retraining requirements.</div><!--end:1689365856858--><><!--begin:1689365876668--><div class=\'cv\'><span class=\'notranslate\'><b>Nancy Hernandez<timestamp_1689365877_cv>:&nbsp;</b></span>Ok, thank you</div><!--end:1689365876668--><><!--begin:1689365888204--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689365888_co>:&nbsp;</b></span>You are welcome!</div><!--end:1689365888204--><><!--begin:1689365895354--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689365895_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1689365895354--><><!--begin:1689365923097--><div class=\'cv\'><span class=\'notranslate\'><b>Nancy Hernandez<timestamp_1689365923_cv>:&nbsp;</b></span>that is all. have a wonderful weekend!</div><!--end:1689365923097--><><!--begin:1689365937122--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689365936_co>:&nbsp;</b></span>Thank you!  You as well!!</div><!--end:1689365937122--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, does Chemical Safety for Semiconductor Manufacturing Part 1 have to be renewed? thank you\r\nTiffany has joined the chat.\r\nTiffany: Hi, Nancy Hernandez!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nNancy Hernandez: hello, good thank you\r\nTiffany: Federal OSHA does not have any specific retraining requirements for Semiconductor Chemical Safety Training; however, State and local laws may have retraining requirements.\r\nNancy Hernandez: Ok, thank you\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nNancy Hernandez: that is all. have a wonderful weekend!\r\nTiffany: Thank you!  You as well!!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('314242436ZH', 1689603930, 1689604263, 2, 23, 28, 8, 0, 0, 5, 0, 2766, 410, 0, 0, 0, 'denny', 'denqotu@hotmail.com', '174.206.170.133', 'e96745747df6a1edcdaa54aa6c62d9bc', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-independent-cus-', 'RE: 8-Hour OSHA HAZWOPER Annual Refresher - Online Training\r\n\r\nCan this be completed in several time slots, over several days - \r\nor is it required to have a consecutive 8-hrs at one sitting?  \r\n\r\nThanks much,\r\ndenny\r\n347-268-2479', '<div class=\'ca\'><div class=\'info_box\'><i>RE: 8-Hour OSHA HAZWOPER Annual Refresher - Online Training\r\n\r\nCan this be completed in several time slots, over several days - \r\nor is it required to have a consecutive 8-hrs at one sitting?  \r\n\r\nThanks much,\r\ndenny\r\n347-268-2479</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689603932761--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689603932_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>denny</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689603932761--><><!--begin:1689604002671--><div class=\'cv\'><span class=\'notranslate\'><b>denny<timestamp_1689604002_cv>:&nbsp;</b></span>hope you are doing well.  Please advise RE: 8-Hour OSHA HAZWOPER Annual Refresher - Online Training<br><br>Can this be completed in several time slots, over several days -<br>or is it required to have a consecutive 8-hrs at one sitting?<br><br>Thanks much,<br>denny<br><a href=\'tel:3472682479\' target=\'_blank\' rel=\'noopener noreferrer\'>347-268-2479</a></div><!--end:1689604002671--><><!--begin:1689604063951--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689604063_co>:&nbsp;</b></span>Yes it can be completed in several time slots, over several days.  You have 90 days from the day of registration to complete and pass the course.  You can log in and out at your convenience.  But once you start the final exam you have to complete that in one sitting.  You will need to score a 70% or better to pass.  You have 3 chances to pass it.</div><!--end:1689604063951--><><!--begin:1689604167837--><div class=\'cv\'><span class=\'notranslate\'><b>denny<timestamp_1689604167_cv>:&nbsp;</b></span>Thanks so very much, Tiffany - this is quite helpful!  <span class=\'emoji_chat\'>&#128578;</span>  My preference is to always attend in-person trainings, tho&#39; travel has impacted my schedule.  Appreciate your rapid response, and clear guidance.  All the best, denny diveley.  </div><!--end:1689604167837--><><!--begin:1689604215986--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689604215_co>:&nbsp;</b></span>My pleasure and you are most welcome!</div><!--end:1689604215986--><><!--begin:1689604225922--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689604225_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1689604225922--><><!--begin:1689604248186--><div class=\'cv\'><span class=\'notranslate\'><b>denny<timestamp_1689604248_cv>:&nbsp;</b></span>All set for now - Tons of Thanks!  Best, denny</div><!--end:1689604248186--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'RE: 8-Hour OSHA HAZWOPER Annual Refresher - Online Training\r\n\r\nCan this be completed in several time slots, over several days - \r\nor is it required to have a consecutive 8-hrs at one sitting?  \r\n\r\nThanks much,\r\ndenny\r\n347-268-2479\r\nTiffany has joined the chat.\r\nTiffany: Hi, denny!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\ndenny: hope you are doing well.  Please advise RE: 8-Hour OSHA HAZWOPER Annual Refresher - Online TrainingCan this be completed in several time slots, over several days -or is it required to have a consecutive 8-hrs at one sitting?Thanks much,dennytel:3472682479\r\nTiffany: Yes it can be completed in several time slots, over several days.  You have 90 days from the day of registration to complete and pass the course.  You can log in and out at your convenience.  But once you start the final exam you have to complete that in one sitting.  You will need to score a 70% or better to pass.  You have 3 chances to pass it.\r\ndenny: Thanks so very much, Tiffany - this is quite helpful!  &#128578;  My preference is to always attend in-person trainings, tho&#39; travel has impacted my schedule.  Appreciate your rapid response, and clear guidance.  All the best, denny diveley.  \r\nTiffany: My pleasure and you are most welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\ndenny: All set for now - Tons of Thanks!  Best, denny\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3142492474M', 1689610772, 1689610900, 2, 23, 60, 5, 0, 0, 0, 0, 1944, 0, 0, 0, 0, 'Nannette', 'nmendoza@bakerrisk.com', '70.121.161.148', '0e59dbe790676bcd2b3c266c7fe5480a', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Baker Engineering and Risk Consultants, Inc.-cus-', 'I just signed up an employee for the HAZWOPER 40 HR, Aug 8-11 Chicago. What are the specific hours they will be there?', '<div class=\'ca\'><div class=\'info_box\'><i>I just signed up an employee for the HAZWOPER 40 HR, Aug 8-11 Chicago. What are the specific hours they will be there?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689610774746--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689610774_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Nannette</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689610774746--><><!--begin:1689610786485--><div class=\'cv\'><span class=\'notranslate\'><b>Nannette<timestamp_1689610786_cv>:&nbsp;</b></span>Fine. How are you?</div><!--end:1689610786485--><><!--begin:1689610806355--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689610806_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1689610806355--><><!--begin:1689610834796--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689610834_co>:&nbsp;</b></span>The class times are 8:00am to 6:00pm.  4/10 hour days Tuesday through Friday.</div><!--end:1689610834796--><><!--begin:1689610854370--><div class=\'cv\'><span class=\'notranslate\'><b>Nannette<timestamp_1689610854_cv>:&nbsp;</b></span>Just what I needed to know, thanks</div><!--end:1689610854370--><><!--begin:1689610877835--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689610877_co>:&nbsp;</b></span>You are welcome!</div><!--end:1689610877835--><><!--begin:1689610886306--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689610886_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1689610886306--><><!--begin:1689610899340--><div class=\'cv\'><span class=\'notranslate\'><b>Nannette<timestamp_1689610899_cv>:&nbsp;</b></span>No thanks, have a good day. </div><!--end:1689610899340--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I just signed up an employee for the HAZWOPER 40 HR, Aug 8-11 Chicago. What are the specific hours they will be there?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Nannette!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nNannette: Fine. How are you?\r\nTiffany: I am good thank you!\r\nTiffany: The class times are 8:00am to 6:00pm.  4/10 hour days Tuesday through Friday.\r\nNannette: Just what I needed to know, thanks\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nNannette: No thanks, have a good day. \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('31425834185', 1689619854, 1689620487, 2, 23, 47, 7, 0, 0, 0, 0, 5047, 0, 0, 0, 0, 'Kailing', 'kto@myrtlegreens.com', '98.152.36.190', '129108c1abfa31ef70478decfe8b0c85', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Myrtle Greens-cus-', 'Hi, does the Forklift Safety Training in Spanish come with a certification after taking the 1-2 hr course?', '<div class=\'ca\'><div class=\'info_box\'><i>Hi, does the Forklift Safety Training in Spanish come with a certification after taking the 1-2 hr course?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689619863847--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689619863_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kailing</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689619863847--><><!--begin:1689619929075--><div class=\'cv\'><span class=\'notranslate\'><b>Kailing<timestamp_1689619876_cv>:&nbsp;</b></span>Hi there, I am doing well. Yourself?</div><!--end:1689619929075--><><!--begin:1689619883261--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689619883_co>:&nbsp;</b></span>I am good thank you</div><!--end:1689619883261--><><!--begin:1689619910253--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689619910_co>:&nbsp;</b></span>It looks like your inital need did not come through.  How can I assist you?</div><!--end:1689619910253--><><!--begin:1689619971073--><div class=\'cv\'><span class=\'notranslate\'><b>Kailing<timestamp_1689619918_cv>:&nbsp;</b></span>does the Forklift Safety Training in Spanish come with a certification after taking the 1-2 hr course?</div><!--end:1689619971073--><><!--begin:1689619976306--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689619976_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. </div><!--end:1689619976306--><><!--begin:1689620054283--><div class=\'cv\'><span class=\'notranslate\'><b>Kailing<timestamp_1689620002_cv>:&nbsp;</b></span>What is &quot;EH&S&quot;?</div><!--end:1689620054283--><><!--begin:1689620063919--><div class=\'cv\'><span class=\'notranslate\'><b>Kailing<timestamp_1689620011_cv>:&nbsp;</b></span>Does that certification allow them to safely operate a forklift?</div><!--end:1689620063919--><><!--begin:1689620029733--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689620029_co>:&nbsp;</b></span>Environmental Health & Safety</div><!--end:1689620029733--><><!--begin:1689620074465--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689620074_co>:&nbsp;</b></span>They would need hands-on/ on the job training specific to their duties and specific fork lift.  </div><!--end:1689620074465--><><!--begin:1689620160807--><div class=\'cv\'><span class=\'notranslate\'><b>Kailing<timestamp_1689620108_cv>:&nbsp;</b></span>I see</div><!--end:1689620160807--><><!--begin:1689620178582--><div class=\'cv\'><span class=\'notranslate\'><b>Kailing<timestamp_1689620126_cv>:&nbsp;</b></span>Does the certificate have a 1 yr or 3 yr expiration?</div><!--end:1689620178582--><><!--begin:1689620131807--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689620131_co>:&nbsp;</b></span>The certificate they get is as per OSHA regulation 29 CFR 1910.178</div><!--end:1689620131807--><><!--begin:1689620245994--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689620245_co>:&nbsp;</b></span>There is no specific recertification requires per OSHA but we do advise renewing every three years or if an accident occurs</div><!--end:1689620245994--><><!--begin:1689620314839--><div class=\'cv\'><span class=\'notranslate\'><b>Kailing<timestamp_1689620262_cv>:&nbsp;</b></span>I see, thank you so much!</div><!--end:1689620314839--><><!--begin:1689620282053--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689620281_co>:&nbsp;</b></span>You are welcome!</div><!--end:1689620282053--><><!--begin:1689620291310--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689620291_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1689620291310--><><!--begin:1689620349435--><div class=\'cv\'><span class=\'notranslate\'><b>Kailing<timestamp_1689620297_cv>:&nbsp;</b></span>No, thats all</div><!--end:1689620349435--><><!--begin:1689620350393--><div class=\'cv\'><span class=\'notranslate\'><b>Kailing<timestamp_1689620298_cv>:&nbsp;</b></span>thank you</div><!--end:1689620350393--><><!--begin:1689620332677--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689620332_co>:&nbsp;</b></span>My pleasure!</div><!--end:1689620332677--><><!--begin:1689620338758--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689620338_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1689620338758--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hi, does the Forklift Safety Training in Spanish come with a certification after taking the 1-2 hr course?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Kailing!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKailing: Hi there, I am doing well. Yourself?\r\nTiffany: I am good thank you\r\nTiffany: It looks like your inital need did not come through.  How can I assist you?\r\nKailing: does the Forklift Safety Training in Spanish come with a certification after taking the 1-2 hr course?\r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. \r\nKailing: What is &quot;EH&S&quot;?\r\nKailing: Does that certification allow them to safely operate a forklift?\r\nTiffany: Environmental Health & Safety\r\nTiffany: They would need hands-on/ on the job training specific to their duties and specific fork lift.  \r\nKailing: I see\r\nKailing: Does the certificate have a 1 yr or 3 yr expiration?\r\nTiffany: The certificate they get is as per OSHA regulation 29 CFR 1910.178\r\nTiffany: There is no specific recertification requires per OSHA but we do advise renewing every three years or if an accident occurs\r\nKailing: I see, thank you so much!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nKailing: No, thats all\r\nKailing: thank you\r\nTiffany: My pleasure!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('314331527CB', 1689693017, 1689693182, 2, 23, 24, 6, 0, 0, 5, 0, 2165, 0, 0, 0, 0, 'Sarah King', 'sarah.king2@ghd.com', '65.56.28.218', '90295436553345cba8bf0451e214f014', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-GHD-cus-', 'I need a receipt for the training course I purchased.', '<div class=\'ca\'><div class=\'info_box\'><i>I need a receipt for the training course I purchased.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689693019435--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689693019_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sarah King</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689693019435--><><!--begin:1689693031156--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah King<timestamp_1689693031_cv>:&nbsp;</b></span>I&#39;m good</div><!--end:1689693031156--><><!--begin:1689693046769--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah King<timestamp_1689693046_cv>:&nbsp;</b></span>How are you?</div><!--end:1689693046769--><><!--begin:1689693079307--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689693079_co>:&nbsp;</b></span>I am good thank you</div><!--end:1689693079307--><><!--begin:1689693095657--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689693095_co>:&nbsp;</b></span>I just sent you an email with the receipt as requested.  </div><!--end:1689693095657--><><!--begin:1689693109810--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689693109_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1689693109810--><><!--begin:1689693152671--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah King<timestamp_1689693153_cv>:&nbsp;</b></span>No. Thank you. Have a good day.</div><!--end:1689693152671--><><!--begin:1689693175276--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689693175_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1689693175276--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I need a receipt for the training course I purchased.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Sarah King!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSarah King: I&#39;m good\r\nSarah King: How are you?\r\nTiffany: I am good thank you\r\nTiffany: I just sent you an email with the receipt as requested.  \r\nTiffany: Is there anything else I can assist you with today?\r\nSarah King: No. Thank you. Have a good day.\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('314346162KA', 1689707670, 1689708004, 2, 23, 43, 8, 0, 0, 0, 0, 3153, 0, 0, 0, 0, 'Juli Ryan', 'jryan@tanaq.com', '208.102.212.12', '22071a10974b50def1ea6f19c569a56c', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Tanaq Environmental-cus-', 'I completed the 8h refresher hazwoper course last week but I\'m not seeing it in my completed certificates list. Is there a way to check it went through ok? I did get a completion email. I also wanted to check what address it was being sent to. My company is primarily online so I was hoping it would be sent to me directly.', '<div class=\'ca\'><div class=\'info_box\'><i>I completed the 8h refresher hazwoper course last week but I\'m not seeing it in my completed certificates list. Is there a way to check it went through ok? I did get a completion email. I also wanted to check what address it was being sent to. My company is primarily online so I was hoping it would be sent to me directly.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689707690019--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689707689_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Juli Ryan</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689707690019--><><!--begin:1689707701572--><div class=\'cv\'><span class=\'notranslate\'><b>Juli Ryan<timestamp_1689707702_cv>:&nbsp;</b></span>Hi, I&#39;m doing well. How are you?</div><!--end:1689707701572--><><!--begin:1689707712971--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689707712_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. <br><br>All course fees must be paid before a certificate is released. Is this request for a recent completion.</div><!--end:1689707712971--><><!--begin:1689707721085--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689707720_co>:&nbsp;</b></span>I am good thank you</div><!--end:1689707721085--><><!--begin:1689707749004--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689707748_co>:&nbsp;</b></span>Your certificate will be sent via US Mail to: Melaina Pierce<br>Tanaq Environmental 201900507<br>2480 W 26th Ave.<br>Suite B26<br>Denver CO 80211</div><!--end:1689707749004--><><!--begin:1689707815097--><div class=\'cv\'><span class=\'notranslate\'><b>Juli Ryan<timestamp_1689707816_cv>:&nbsp;</b></span>Perfect! Was a receipt of payment sent to an email? I may have lost it</div><!--end:1689707815097--><><!--begin:1689707839710--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689707839_co>:&nbsp;</b></span>I can resend that you today</div><!--end:1689707839710--><><!--begin:1689707861271--><div class=\'cv\'><span class=\'notranslate\'><b>Juli Ryan<timestamp_1689707862_cv>:&nbsp;</b></span>Thank you!</div><!--end:1689707861271--><><!--begin:1689707865846--><div class=\'cv\'><span class=\'notranslate\'><b>Juli Ryan<timestamp_1689707866_cv>:&nbsp;</b></span>That should be everything</div><!--end:1689707865846--><><!--begin:1689707909620--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689707909_co>:&nbsp;</b></span>Great!  I will get you the email in a few moments.  Have a safe day!</div><!--end:1689707909620--><><!--begin:1689707930665--><div class=\'cv\'><span class=\'notranslate\'><b>Juli Ryan<timestamp_1689707931_cv>:&nbsp;</b></span><span class=\'emoji_chat\'>&#128578;</span></div><!--end:1689707930665--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I completed the 8h refresher hazwoper course last week but I\'m not seeing it in my completed certificates list. Is there a way to check it went through ok? I did get a completion email. I also wanted to check what address it was being sent to. My company is primarily online so I was hoping it would be sent to me directly.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Juli Ryan!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJuli Ryan: Hi, I&#39;m doing well. How are you?\r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. All course fees must be paid before a certificate is released. Is this request for a recent completion.\r\nTiffany: I am good thank you\r\nTiffany: Your certificate will be sent via US Mail to: Melaina PierceTanaq Environmental 2019005072480 W 26th Ave.Suite B26Denver CO 80211\r\nJuli Ryan: Perfect! Was a receipt of payment sent to an email? I may have lost it\r\nTiffany: I can resend that you today\r\nJuli Ryan: Thank you!\r\nJuli Ryan: That should be everything\r\nTiffany: Great!  I will get you the email in a few moments.  Have a safe day!\r\nJuli Ryan: &#128578;\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('314430603T2', 1689792084, 1689792438, 2, 23, 16, 4, 0, 0, 5, 0, 1834, 0, 0, 0, 0, 'Kevin ', 'num2dog@aol.com', '67.180.88.162', '9c7282ffbfe6aa98d70db751754aeeb6', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Kevin Lawson Trucking-cus-', 'I have already taken a 40 hr HAZWOPER course some years ago. Do I need to take the 40 hr course again or can I do the 8 hour refresher course? ', '<div class=\'ca\'><div class=\'info_box\'><i>I have already taken a 40 hr HAZWOPER course some years ago. Do I need to take the 40 hr course again or can I do the 8 hour refresher course? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689792091264--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689792091_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kevin </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689792091264--><><!--begin:1689792110815--><div class=\'cv\'><span class=\'notranslate\'><b>Kevin <timestamp_1689792111_cv>:&nbsp;</b></span>Hello</div><!--end:1689792110815--><><!--begin:1689792167430--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689792167_co>:&nbsp;</b></span>Per OSHA regulations the 40-Hour HAZWOPER does require an annual 8-Hour HAZWOPER to stay certified.  If you did not do the 8-Hour annual refreshers we would advise completeing the 40-Hour HAZWOPER again. </div><!--end:1689792167430--><><!--begin:1689792231704--><div class=\'cv\'><span class=\'notranslate\'><b>Kevin <timestamp_1689792231_cv>:&nbsp;</b></span>How long does the 40 hour HAZWOPER stay valid for? </div><!--end:1689792231704--><><!--begin:1689792420147--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689792420_co>:&nbsp;</b></span>One year unless you do the 8-Hour HAZWOPER annual refreshers, annually after you have the 40-Hour HAZWOPER certification to keep it current.  </div><!--end:1689792420147--><><!--begin:1689792433277--><div class=\'cv\'><span class=\'notranslate\'><b>Kevin <timestamp_1689792433_cv>:&nbsp;</b></span>Ok. Thank you! </div><!--end:1689792433277--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have already taken a 40 hr HAZWOPER course some years ago. Do I need to take the 40 hr course again or can I do the 8 hour refresher course? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Kevin !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKevin : Hello\r\nTiffany: Per OSHA regulations the 40-Hour HAZWOPER does require an annual 8-Hour HAZWOPER to stay certified.  If you did not do the 8-Hour annual refreshers we would advise completeing the 40-Hour HAZWOPER again. \r\nKevin : How long does the 40 hour HAZWOPER stay valid for? \r\nTiffany: One year unless you do the 8-Hour HAZWOPER annual refreshers, annually after you have the 40-Hour HAZWOPER certification to keep it current.  \r\nKevin : Ok. Thank you! \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('314433559NQ', 1689795030, 1689795131, 2, 23, 6, 4, 0, 0, 0, 0, 1344, 0, 0, 0, 0, 'Kevin Lawson ', 'num2dog@aol.com', '67.180.88.162', '4ce9d376d32947773e8a35f2bf43b9d8', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Kevin Lawson Trucking-cus-', 'What is the address for the HAZWOPER training in Sacramento on July 25 - July 28? ', '<div class=\'ca\'><div class=\'info_box\'><i>What is the address for the HAZWOPER training in Sacramento on July 25 - July 28? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689795034256--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689795034_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kevin Lawson </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689795034256--><><!--begin:1689795039017--><div class=\'cv\'><span class=\'notranslate\'><b>Kevin Lawson <timestamp_1689795039_cv>:&nbsp;</b></span>Hello</div><!--end:1689795039017--><><!--begin:1689795084303--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689795084_co>:&nbsp;</b></span>Hampton Inn & Suites West Sacramento<br>800 Stillwater Road<br>West Sacramento CA 95605</div><!--end:1689795084303--><><!--begin:1689795100700--><div class=\'cv\'><span class=\'notranslate\'><b>Kevin Lawson <timestamp_1689795100_cv>:&nbsp;</b></span>Thank you! </div><!--end:1689795100700--><><!--begin:1689795110033--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689795109_co>:&nbsp;</b></span>You are welcome!</div><!--end:1689795110033--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'What is the address for the HAZWOPER training in Sacramento on July 25 - July 28? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Kevin Lawson !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKevin Lawson : Hello\r\nTiffany: Hampton Inn & Suites West Sacramento800 Stillwater RoadWest Sacramento CA 95605\r\nKevin Lawson : Thank you! \r\nTiffany: You are welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('314504300ZC', 1689865787, 1689866313, 2, 23, 22, 3, 0, 0, 5, 0, 2331, 0, 0, 0, 0, 'Brian Merle', 'merleb2@michigan.gov', '136.181.195.249', 'eecafb159160037994d367f00fc055c8', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-EGLE-cus-', 'is the Lansing 40 Hour HAZWOPER training confirmed for July 25-28?', '<div class=\'ca\'><div class=\'info_box\'><i>is the Lansing 40 Hour HAZWOPER training confirmed for July 25-28?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689865789029--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689865788_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Brian Merle</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689865789029--><><!--begin:1689865810237--><div class=\'cv\'><span class=\'notranslate\'><b>Brian Merle<timestamp_1689865810_cv>:&nbsp;</b></span>I&#39;m good how are you</div><!--end:1689865810237--><><!--begin:1689865836141--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689865835_co>:&nbsp;</b></span>I am good thank you</div><!--end:1689865836141--><><!--begin:1689865854358--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689865854_co>:&nbsp;</b></span>The class is still pending at this time but I do believe it will be confirmed.  Management will make the class status final determination by Friday.  We will reach out via email and phone call with the status update.</div><!--end:1689865854358--><><!--begin:1689865867240--><div class=\'cv\'><span class=\'notranslate\'><b>Brian Merle<timestamp_1689865867_cv>:&nbsp;</b></span>Thank you!</div><!--end:1689865867240--><><!--begin:1689865899528--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689865899_co>:&nbsp;</b></span>You are welcome!</div><!--end:1689865899528--><><!--begin:1689865910608--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689865910_co>:&nbsp;</b></span>Is there anything else I can assist you woth today?</div><!--end:1689865910608--><><!--begin:1689866116374--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689866116_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1689866116374--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'is the Lansing 40 Hour HAZWOPER training confirmed for July 25-28?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Brian Merle!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBrian Merle: I&#39;m good how are you\r\nTiffany: I am good thank you\r\nTiffany: The class is still pending at this time but I do believe it will be confirmed.  Management will make the class status final determination by Friday.  We will reach out via email and phone call with the status update.\r\nBrian Merle: Thank you!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you woth today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('314519869RY', 1689881341, 1689881717, 1, 23, 7, 4, 0, 0, 5, 0, 4841, 0, 0, 0, 0, 'ally maniscalco', 'alexandria.maniscalco@wisc.edu', '24.183.40.247', '4695d59e1bdb9480631210e6f85ad181', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-UW-Madison-cus-Online Course-_-HAZWOPER-cus-', 'During my assessment I completed a question, but the next button is not working. I tried to exit the module and enter again, but it is still getting stuck on that question. ', '<div class=\'ca\'><div class=\'info_box\'><i>During my assessment I completed a question, but the next button is not working. I tried to exit the module and enter again, but it is still getting stuck on that question. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689881344745--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689881344_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>ally maniscalco</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689881344745--><><!--begin:1689881358737--><div class=\'cv\'><span class=\'notranslate\'><b>ally maniscalco<timestamp_1689881356_cv>:&nbsp;</b></span>Hi, I am well how are you?</div><!--end:1689881358737--><><!--begin:1689881387966--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689881387_co>:&nbsp;</b></span>I am good thank you</div><!--end:1689881387966--><><!--begin:1689881412147--><div class=\'cv\'><span class=\'notranslate\'><b>ally maniscalco<timestamp_1689881410_cv>:&nbsp;</b></span>glad to hear </div><!--end:1689881412147--><><!--begin:1689881451673--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689881451_co>:&nbsp;</b></span>Reasons this error may have occurred are:<br>Allowing the training to time out due to inactivity of 10 minutes or more<br>Improperly exiting the training course<br>Using an unsupported browser</div><!--end:1689881451673--><><!--begin:1689881468560--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689881468_co>:&nbsp;</b></span>To ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.<br>Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.<br>If you are not active, log out of the course. <br>To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  </div><!--end:1689881468560--><><!--begin:1689881493063--><div class=\'cv\'><span class=\'notranslate\'><b>ally maniscalco<timestamp_1689881491_cv>:&nbsp;</b></span>I&#39;ve been using chrome as my browser for the other trainings, I have not logged out or been in active </div><!--end:1689881493063--><><!--begin:1689881502105--><div class=\'cv\'><span class=\'notranslate\'><b>ally maniscalco<timestamp_1689881500_cv>:&nbsp;</b></span>do you think I should try to log out and log back in? </div><!--end:1689881502105--><><!--begin:1689881518736--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689881518_co>:&nbsp;</b></span>I did pull your history and I show your account timed out a couple times due to inactivity. <br> I have passed you through the current modules lesson.  You can now proceed forward.</div><!--end:1689881518736--><><!--begin:1689881554699--><div class=\'cv\'><span class=\'notranslate\'><b>ally maniscalco<timestamp_1689881552_cv>:&nbsp;</b></span>Yes, I did time out a few times earlier, this particular time I dont think that happened, but thank you so much for you help that is good to know </div><!--end:1689881554699--><><!--begin:1689881576376--><div class=\'cv\'><span class=\'notranslate\'><b>ally maniscalco<timestamp_1689881574_cv>:&nbsp;</b></span>I appreciate your help! </div><!--end:1689881576376--><><!--begin:1689881576886--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689881576_co>:&nbsp;</b></span>You will need to refresh your page to see the next module as available.  </div><!--end:1689881576886--><><!--begin:1689881584257--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689881584_co>:&nbsp;</b></span>My pleasure!</div><!--end:1689881584257--><><!--begin:1689881591688--><div class=\'cv\'><span class=\'notranslate\'><b>ally maniscalco<timestamp_1689881589_cv>:&nbsp;</b></span>Yes, I see it now </div><!--end:1689881591688--><><!--begin:1689881595449--><div class=\'cv\'><span class=\'notranslate\'><b>ally maniscalco<timestamp_1689881593_cv>:&nbsp;</b></span>Have a great day </div><!--end:1689881595449--><><!--begin:1689881598973--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689881598_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1689881598973--><><!--begin:1689881610809--><div class=\'cv\'><span class=\'notranslate\'><b>ally maniscalco<timestamp_1689881608_cv>:&nbsp;</b></span>That is all, thank you again </div><!--end:1689881610809--><><!--begin:1689881625717--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689881625_co>:&nbsp;</b></span>You are welcome! Have a great day!</div><!--end:1689881625717--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'During my assessment I completed a question, but the next button is not working. I tried to exit the module and enter again, but it is still getting stuck on that question. \r\nTiffany has joined the chat.\r\nTiffany: Hi, ally maniscalco!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nally maniscalco: Hi, I am well how are you?\r\nTiffany: I am good thank you\r\nally maniscalco: glad to hear \r\nTiffany: Reasons this error may have occurred are:Allowing the training to time out due to inactivity of 10 minutes or moreImproperly exiting the training courseUsing an unsupported browser\r\nTiffany: To ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.If you are not active, log out of the course. To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  \r\nally maniscalco: I&#39;ve been using chrome as my browser for the other trainings, I have not logged out or been in active \r\nally maniscalco: do you think I should try to log out and log back in? \r\nTiffany: I did pull your history and I show your account timed out a couple times due to inactivity.  I have passed you through the current modules lesson.  You can now proceed forward.\r\nally maniscalco: Yes, I did time out a few times earlier, this particular time I dont think that happened, but thank you so much for you help that is good to know \r\nally maniscalco: I appreciate your help! \r\nTiffany: You will need to refresh your page to see the next module as available.  \r\nTiffany: My pleasure!\r\nally maniscalco: Yes, I see it now \r\nally maniscalco: Have a great day \r\nTiffany: Is there anything else I can assist you with?\r\nally maniscalco: That is all, thank you again \r\nTiffany: You are welcome! Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3145207039C', 1689882174, 1689882512, 1, 23, 6, 3, 0, 0, 0, 0, 3011, 0, 0, 0, 0, 'Bruno Giri', 'bruno.giri@usda.gov', '151.121.153.21', '25d49905c592995077dbf6315d79ef80', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-USDA-cus-Online Course-_-8 hour HAZWOPER Refresher-cus-', 'It\'s not showing up under my login, can this be fixed?', '<div class=\'ca\'><div class=\'info_box\'><i>It\'s not showing up under my login, can this be fixed?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689882178673--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689882178_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Bruno Giri</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689882178673--><><!--begin:1689882189316--><div class=\'cv\'><span class=\'notranslate\'><b>Bruno Giri<timestamp_1689882189_cv>:&nbsp;</b></span>I&#39;m fine, how are you?</div><!--end:1689882189316--><><!--begin:1689882197865--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689882197_co>:&nbsp;</b></span>Good thank you</div><!--end:1689882197865--><><!--begin:1689882205555--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689882205_co>:&nbsp;</b></span>Do you have an order #?</div><!--end:1689882205555--><><!--begin:1689882229353--><div class=\'cv\'><span class=\'notranslate\'><b>Bruno Giri<timestamp_1689882229_cv>:&nbsp;</b></span>Yes, it&#39;s 22920</div><!--end:1689882229353--><><!--begin:1689882259642--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689882259_co>:&nbsp;</b></span>Refresh your page and it should show now</div><!--end:1689882259642--><><!--begin:1689882279249--><div class=\'cv\'><span class=\'notranslate\'><b>Bruno Giri<timestamp_1689882279_cv>:&nbsp;</b></span>awesome thanks</div><!--end:1689882279249--><><!--begin:1689882291132--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689882290_co>:&nbsp;</b></span>You are welcome!</div><!--end:1689882291132--><><!--begin:1689882298330--><div class=\'cv\'><span class=\'notranslate\'><b>Bruno Giri<timestamp_1689882298_cv>:&nbsp;</b></span>It&#39;s there</div><!--end:1689882298330--><><!--begin:1689882306769--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689882306_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1689882306769--><><!--begin:1689882314943--><div class=\'cv\'><span class=\'notranslate\'><b>Bruno Giri<timestamp_1689882314_cv>:&nbsp;</b></span>no thank you</div><!--end:1689882314943--><><!--begin:1689882319591--><div class=\'cv\'><span class=\'notranslate\'><b>Bruno Giri<timestamp_1689882319_cv>:&nbsp;</b></span>have a great day</div><!--end:1689882319591--><><!--begin:1689882328854--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689882328_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day as well!</div><!--end:1689882328854--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'It\'s not showing up under my login, can this be fixed?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Bruno Giri!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBruno Giri: I&#39;m fine, how are you?\r\nTiffany: Good thank you\r\nTiffany: Do you have an order #?\r\nBruno Giri: Yes, it&#39;s 22920\r\nTiffany: Refresh your page and it should show now\r\nBruno Giri: awesome thanks\r\nTiffany: You are welcome!\r\nBruno Giri: It&#39;s there\r\nTiffany: Is there anything else I can assist you with today?\r\nBruno Giri: no thank you\r\nBruno Giri: have a great day\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('314844194T7', 1690205670, 1690205982, 2, 23, 11, 7, 0, 0, 0, 0, 4353, 0, 0, 0, 0, 'Kate Schaeffer', 'kate.schaeffer@glopkg.com', '50.205.16.138', '548dcc55f3f47d7d8bbdbc980032c719', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Global Packaging Inc.-cus-', 'Hello- I\'m interested in the DOT Hazmat Transportation-Virtual Instructor Led Training (VILT). Two employees require the class certification.  Will these employees be able to choose the date of training that works best for their schedule, or will they be required to complete the course on the same day in the same online class? \r\nMust the class be completed in 1 day, or can it be completed as time permits for their schedule (pre-recorded training)? Please let me know, thank you.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello- I\'m interested in the DOT Hazmat Transportation-Virtual Instructor Led Training (VILT). Two employees require the class certification.  Will these employees be able to choose the date of training that works best for their schedule, or will they be required to complete the course on the same day in the same online class? \r\nMust the class be completed in 1 day, or can it be completed as time permits for their schedule (pre-recorded training)? Please let me know, thank you.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690205674373--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690205674_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kate Schaeffer</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690205674373--><><!--begin:1690205687455--><div class=\'cv\'><span class=\'notranslate\'><b>Kate Schaeffer<timestamp_1690205687_cv>:&nbsp;</b></span>Good thank you.</div><!--end:1690205687455--><><!--begin:1690205708450--><div class=\'cv\'><span class=\'notranslate\'><b>Kate Schaeffer<timestamp_1690205708_cv>:&nbsp;</b></span>I&#39;m interested in the DOT Hazmat Transportation-Virtual Instructor Led Training (VILT). Two employees require the class certification. Will these employees be able to choose the date of training that works best for their schedule, or will they be required to complete the course on the same day in the same online class?<br>Must the class be completed in 1 day, or can it be completed as time permits for their schedule (pre-recorded training)?</div><!--end:1690205708450--><><!--begin:1690205726805--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690205726_co>:&nbsp;</b></span>We have an online course and a virtual instructor led course.</div><!--end:1690205726805--><><!--begin:1690205754459--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690205754_co>:&nbsp;</b></span>The virtual instructor led course does have to be completed in one day as it is live with an instructor over the web.</div><!--end:1690205754459--><><!--begin:1690205779497--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690205779_co>:&nbsp;</b></span>The online course can be completed over time (90 days).</div><!--end:1690205779497--><><!--begin:1690205794597--><div class=\'cv\'><span class=\'notranslate\'><b>Kate Schaeffer<timestamp_1690205794_cv>:&nbsp;</b></span>Thank you, I did not realize there was a second oline training option.  Thank you for clarifying.</div><!--end:1690205794597--><><!--begin:1690205826064--><div class=\'cv\'><span class=\'notranslate\'><b>Kate Schaeffer<timestamp_1690205826_cv>:&nbsp;</b></span>Have a good day.</div><!--end:1690205826064--><><!--begin:1690205838665--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690205838_co>:&nbsp;</b></span>Of course. Here are the links if you need them.</div><!--end:1690205838665--><><!--begin:1690205841091--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690205840_co>:&nbsp;</b></span><a href=\'https://csregs.com/products/dot-hazmat-transportation-complete-ghs-compliant\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/dot-hazmat-transportation-complete-ghs-compliant</a><br></div><!--end:1690205841091--><><!--begin:1690205844969--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690205844_co>:&nbsp;</b></span><a href=\'https://csregs.com/products/dot-hazmat-transportation-virtual-instructor-led-training-vilt\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/dot-hazmat-transportation-virtual-instructor-led-training-vilt</a></div><!--end:1690205844969--><><!--begin:1690205863602--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690205863_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1690205863602--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello- I\'m interested in the DOT Hazmat Transportation-Virtual Instructor Led Training (VILT). Two employees require the class certification.  Will these employees be able to choose the date of training that works best for their schedule, or will they be required to complete the course on the same day in the same online class? \r\nMust the class be completed in 1 day, or can it be completed as time permits for their schedule (pre-recorded training)? Please let me know, thank you.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Kate Schaeffer!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKate Schaeffer: Good thank you.\r\nKate Schaeffer: I&#39;m interested in the DOT Hazmat Transportation-Virtual Instructor Led Training (VILT). Two employees require the class certification. Will these employees be able to choose the date of training that works best for their schedule, or will they be required to complete the course on the same day in the same online class?Must the class be completed in 1 day, or can it be completed as time permits for their schedule (pre-recorded training)?\r\nTiffany: We have an online course and a virtual instructor led course.\r\nTiffany: The virtual instructor led course does have to be completed in one day as it is live with an instructor over the web.\r\nTiffany: The online course can be completed over time (90 days).\r\nKate Schaeffer: Thank you, I did not realize there was a second oline training option.  Thank you for clarifying.\r\nKate Schaeffer: Have a good day.\r\nTiffany: Of course. Here are the links if you need them.\r\nTiffany: https://csregs.com/products/dot-hazmat-transportation-complete-ghs-compliant\r\nTiffany: https://csregs.com/products/dot-hazmat-transportation-virtual-instructor-led-training-vilt\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3148501415N', 1690211620, 1690212707, 2, 23, 14, 9, 0, 0, 0, 0, 4576, 0, 0, 0, 0, 'noora sheheb', 'shehabsehovic.noora@epa.gov', '172.114.39.247', '48aa7ba247d2721dd7e22a0224dfe73c', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-US EPA-cus-', 'are there any seminar trainings HAZWOPER 40 hour in November in California?\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>are there any seminar trainings HAZWOPER 40 hour in November in California?\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690211622249--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690211622_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>noora sheheb</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690211622249--><><!--begin:1690211632561--><div class=\'cv\'><span class=\'notranslate\'><b>noora sheheb<timestamp_1690211632_cv>:&nbsp;</b></span>Good how are you?</div><!--end:1690211632561--><><!--begin:1690211644119--><div class=\'cv\'><span class=\'notranslate\'><b>noora sheheb<timestamp_1690211644_cv>:&nbsp;</b></span>are there any seminar trainings HAZWOPER 40 hour in November in California?</div><!--end:1690211644119--><><!--begin:1690211657515--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690211657_co>:&nbsp;</b></span>I am good thank you</div><!--end:1690211657515--><><!--begin:1690211710945--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690211710_co>:&nbsp;</b></span>There will be HAZWOPER courses in CA in November.  The schedule online only shows 90 days out.  It should update every week.  </div><!--end:1690211710945--><><!--begin:1690211754993--><div class=\'cv\'><span class=\'notranslate\'><b>noora sheheb<timestamp_1690211755_cv>:&nbsp;</b></span>ok thank you</div><!--end:1690211754993--><><!--begin:1690211793330--><div class=\'cv\'><span class=\'notranslate\'><b>noora sheheb<timestamp_1690211793_cv>:&nbsp;</b></span>do you have this information available?</div><!--end:1690211793330--><><!--begin:1690211816826--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690211816_co>:&nbsp;</b></span>Is there a specific locations you would like me to look up?</div><!--end:1690211816826--><><!--begin:1690211833408--><div class=\'cv\'><span class=\'notranslate\'><b>noora sheheb<timestamp_1690211833_cv>:&nbsp;</b></span>southern california preferrably</div><!--end:1690211833408--><><!--begin:1690211836017--><div class=\'cv\'><span class=\'notranslate\'><b>noora sheheb<timestamp_1690211836_cv>:&nbsp;</b></span>or sacramento</div><!--end:1690211836017--><><!--begin:1690211840551--><div class=\'cv\'><span class=\'notranslate\'><b>noora sheheb<timestamp_1690211840_cv>:&nbsp;</b></span>december is fine too</div><!--end:1690211840551--><><!--begin:1690211855997--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690211855_co>:&nbsp;</b></span>One moment pleae</div><!--end:1690211855997--><><!--begin:1690212171159--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690212171_co>:&nbsp;</b></span>11/7 through 11/10 -Sacramento, CA 11/14 through 11/17 in San Bernadino, CA 11/28 through 12/01 in Bakersfield, CA  12/05 through 12/08 in Costa Mesa, CA 12/05 through 12/08/2023 in Modesto, CA and 12/19 through 12/22 in Sacramento, CA</div><!--end:1690212171159--><><!--begin:1690212214344--><div class=\'cv\'><span class=\'notranslate\'><b>noora sheheb<timestamp_1690212214_cv>:&nbsp;</b></span>is there anything end of october?</div><!--end:1690212214344--><><!--begin:1690212414333--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690212414_co>:&nbsp;</b></span>10/17 through 10/20  Modesto, CA 10/31 through 11/03 Pasadena, CA</div><!--end:1690212414333--><><!--begin:1690212441798--><div class=\'cv\'><span class=\'notranslate\'><b>noora sheheb<timestamp_1690212441_cv>:&nbsp;</b></span>ok thank you very much<br>1</div><!--end:1690212441798--><><!--begin:1690212483336--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690212483_co>:&nbsp;</b></span>You are welcome!</div><!--end:1690212483336--><><!--begin:1690212493696--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690212493_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1690212493696--><><!--begin:1690212703374--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690212703_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1690212703374--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'are there any seminar trainings HAZWOPER 40 hour in November in California?\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, noora sheheb!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nnoora sheheb: Good how are you?\r\nnoora sheheb: are there any seminar trainings HAZWOPER 40 hour in November in California?\r\nTiffany: I am good thank you\r\nTiffany: There will be HAZWOPER courses in CA in November.  The schedule online only shows 90 days out.  It should update every week.  \r\nnoora sheheb: ok thank you\r\nnoora sheheb: do you have this information available?\r\nTiffany: Is there a specific locations you would like me to look up?\r\nnoora sheheb: southern california preferrably\r\nnoora sheheb: or sacramento\r\nnoora sheheb: december is fine too\r\nTiffany: One moment pleae\r\nTiffany: 11/7 through 11/10 -Sacramento, CA 11/14 through 11/17 in San Bernadino, CA 11/28 through 12/01 in Bakersfield, CA  12/05 through 12/08 in Costa Mesa, CA 12/05 through 12/08/2023 in Modesto, CA and 12/19 through 12/22 in Sacramento, CA\r\nnoora sheheb: is there anything end of october?\r\nTiffany: 10/17 through 10/20  Modesto, CA 10/31 through 11/03 Pasadena, CA\r\nnoora sheheb: ok thank you very much1\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('314858020XA', 1690219525, 1690219871, 2, 23, 40, 4, 0, 0, 0, 0, 2245, 0, 0, 0, 0, 'isaac', 'iekdahl@kbic-nsn.gov', '206.51.125.66', 'fe3a89ad6a2d4fa35793cb1c950f18c3', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-KBIC NRD-cus-', 'I cannot advance past slide in the raspatory Protection section. ', '<div class=\'ca\'><div class=\'info_box\'><i>I cannot advance past slide in the raspatory Protection section. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690219529120--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690219528_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>isaac</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690219529120--><><!--begin:1690219567370--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690219567_co>:&nbsp;</b></span>I am looking you up now</div><!--end:1690219567370--><><!--begin:1690219614381--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690219614_co>:&nbsp;</b></span>Please exit the current module you are in.</div><!--end:1690219614381--><><!--begin:1690219653869--><div class=\'cv\'><span class=\'notranslate\'><b>isaac<timestamp_1690219653_cv>:&nbsp;</b></span>alright i left the module </div><!--end:1690219653869--><><!--begin:1690219790563--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690219790_co>:&nbsp;</b></span>I looked up your login history and it appears you are timing out, excessively.  <br><br>To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.</div><!--end:1690219790563--><><!--begin:1690219810149--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690219810_co>:&nbsp;</b></span>I have passed you through the current module so can now proceed forward.</div><!--end:1690219810149--><><!--begin:1690219836760--><div class=\'cv\'><span class=\'notranslate\'><b>isaac<timestamp_1690219836_cv>:&nbsp;</b></span>Thank you very much!<br>&#39;</div><!--end:1690219836760--><><!--begin:1690219857851--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690219857_co>:&nbsp;</b></span>My pleasure!</div><!--end:1690219857851--><><!--begin:1690219871870--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690219871_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1690219871870--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I cannot advance past slide in the raspatory Protection section. \r\nTiffany has joined the chat.\r\nTiffany: Hi, isaac!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I am looking you up now\r\nTiffany: Please exit the current module you are in.\r\nisaac: alright i left the module \r\nTiffany: I looked up your login history and it appears you are timing out, excessively.  To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.\r\nTiffany: I have passed you through the current module so can now proceed forward.\r\nisaac: Thank you very much!&#39;\r\nTiffany: My pleasure!\r\nTiffany: Is there anything else I can assist you with today?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('314943020CE', 1690304526, 1690304994, 2, 23, 42, 5, 0, 0, 5, 0, 4087, 418, 0, 0, 0, 'Jake Vaisvil', 'Jake.Vaisvil@USDA.gov', '151.121.153.23', '2810968b6218667a5892e5479983fefe', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-USDA - FSIS-cus-', 'We recently purchased 2 classes of the 40 hour HAZWOPER training and we are trying to figure out how to access it. The person that made the purchase said they didn\'t have an account and we were just sent a link that asks us to login.', '<div class=\'ca\'><div class=\'info_box\'><i>We recently purchased 2 classes of the 40 hour HAZWOPER training and we are trying to figure out how to access it. The person that made the purchase said they didn\'t have an account and we were just sent a link that asks us to login.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690304529299--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690304529_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jake Vaisvil</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690304529299--><><!--begin:1690304542992--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Vaisvil<timestamp_1690304543_cv>:&nbsp;</b></span>Doing well thank you.</div><!--end:1690304542992--><><!--begin:1690304612243--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Vaisvil<timestamp_1690304612_cv>:&nbsp;</b></span>Did you see the question above?</div><!--end:1690304612243--><><!--begin:1690304613919--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690304613_co>:&nbsp;</b></span>Do you have an order number for the name of the person who purchased the courses?</div><!--end:1690304613919--><><!--begin:1690304670469--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690304670_co>:&nbsp;</b></span>Do you have an order number for the name of the person who purchased the courses?</div><!--end:1690304670469--><><!--begin:1690304697693--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Vaisvil<timestamp_1690304697_cv>:&nbsp;</b></span>Let me get it for you</div><!--end:1690304697693--><><!--begin:1690304751159--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Vaisvil<timestamp_1690304751_cv>:&nbsp;</b></span>Order #22893</div><!--end:1690304751159--><><!--begin:1690304792901--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690304792_co>:&nbsp;</b></span>What are the two student emails that should be assigned to the courses?</div><!--end:1690304792901--><><!--begin:1690304862025--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Vaisvil<timestamp_1690304862_cv>:&nbsp;</b></span><a href=\'mailto:Jake.Vaisvil@USDA.gov\' target=\'_blank\' rel=\'noopener noreferrer\'>Jake.Vaisvil@USDA.gov</a> and <a href=\'mailto:Jason.Stone@USDA.gov\' target=\'_blank\' rel=\'noopener noreferrer\'>Jason.Stone@USDA.gov</a></div><!--end:1690304862025--><><!--begin:1690304931104--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690304930_co>:&nbsp;</b></span>I just sent out course invites to the two emails.  Once received you will need to set up a password to finish setting up your account and then you will be able to start training.  </div><!--end:1690304931104--><><!--begin:1690304947559--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Vaisvil<timestamp_1690304947_cv>:&nbsp;</b></span>Perfect! Thank you very much!</div><!--end:1690304947559--><><!--begin:1690304959598--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690304959_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1690304959598--><><!--begin:1690304972029--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Vaisvil<timestamp_1690304972_cv>:&nbsp;</b></span>That is it. Thank you!</div><!--end:1690304972029--><><!--begin:1690304979277--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690304979_co>:&nbsp;</b></span>You are welcome!</div><!--end:1690304979277--><><!--begin:1690304986015--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690304985_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1690304986015--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'We recently purchased 2 classes of the 40 hour HAZWOPER training and we are trying to figure out how to access it. The person that made the purchase said they didn\'t have an account and we were just sent a link that asks us to login.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jake Vaisvil!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJake Vaisvil: Doing well thank you.\r\nJake Vaisvil: Did you see the question above?\r\nTiffany: Do you have an order number for the name of the person who purchased the courses?\r\nTiffany: Do you have an order number for the name of the person who purchased the courses?\r\nJake Vaisvil: Let me get it for you\r\nJake Vaisvil: Order #22893\r\nTiffany: What are the two student emails that should be assigned to the courses?\r\nJake Vaisvil: mailto:Jake.Vaisvil@USDA.gov and mailto:Jason.Stone@USDA.gov\r\nTiffany: I just sent out course invites to the two emails.  Once received you will need to set up a password to finish setting up your account and then you will be able to start training.  \r\nJake Vaisvil: Perfect! Thank you very much!\r\nTiffany: Is there anything else I can assist you with?\r\nJake Vaisvil: That is it. Thank you!\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('315019734GQ', 1690381226, 1690381333, 2, 23, 27, 8, 0, 0, 0, 0, 1339, 0, 0, 0, 0, 'Matt Ashmore', 'mashmore@shamrockenviro.com', '12.147.14.186', 'daf8dc05fa5bc7be6adc0dcc8b4b0a4d', 'Select Area of Inquiry:-_-Other-cus-Company-_-Shamrock Enviro-cus-', 'Do you have a Spanish version of the 24-hour hazwoper?', '<div class=\'ca\'><div class=\'info_box\'><i>Do you have a Spanish version of the 24-hour hazwoper?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690381228503--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690381228_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Matt Ashmore</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690381228503--><><!--begin:1690381266859--><div class=\'cv\'><span class=\'notranslate\'><b>Matt Ashmore<timestamp_1690381255_cv>:&nbsp;</b></span>i am good. </div><!--end:1690381266859--><><!--begin:1690381301767--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690381301_co>:&nbsp;</b></span>We do not have one online or in open enrollment setting.  </div><!--end:1690381301767--><><!--begin:1690381319017--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690381318_co>:&nbsp;</b></span>We can do it for a group in an onsite private class setting.  </div><!--end:1690381319017--><><!--begin:1690381343845--><div class=\'cv\'><span class=\'notranslate\'><b>Matt Ashmore<timestamp_1690381332_cv>:&nbsp;</b></span>okay thank you</div><!--end:1690381343845--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Do you have a Spanish version of the 24-hour hazwoper?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Matt Ashmore!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMatt Ashmore: i am good. \r\nTiffany: We do not have one online or in open enrollment setting.  \r\nTiffany: We can do it for a group in an onsite private class setting.  \r\nMatt Ashmore: okay thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('315026185G4', 1690387698, 1690388613, 2, 23, 48, 9, 0, 0, 0, 0, 5317, 0, 0, 0, 0, 'Paul Kunkel', 'uspdk@coloplast.com', '216.251.185.214', '807772aa5a4c9901e8341d92802e102a', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Coloplast LLC-cus-', 'I purchased three DOT Hazmat Refresher courses.  When I set up the people for taking the courses, one of the emails did not go through.  How do I check if the information was correct when I sent it?  ', '<div class=\'ca\'><div class=\'info_box\'><i>I purchased three DOT Hazmat Refresher courses.  When I set up the people for taking the courses, one of the emails did not go through.  How do I check if the information was correct when I sent it?  </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690387702478--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690387702_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Paul Kunkel</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690387702478--><><!--begin:1690387722919--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690387722_co>:&nbsp;</b></span>Do you have an order number?</div><!--end:1690387722919--><><!--begin:1690387739449--><div class=\'cv\'><span class=\'notranslate\'><b>Paul Kunkel<timestamp_1690387739_cv>:&nbsp;</b></span>22924</div><!--end:1690387739449--><><!--begin:1690387813063--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690387812_co>:&nbsp;</b></span>When you are logged on you would click the show details link under the course you purchased</div><!--end:1690387813063--><><!--begin:1690387836840--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690387836_co>:&nbsp;</b></span>Then you would select the invitations tab to view the emails you sent the invitation to</div><!--end:1690387836840--><><!--begin:1690387852723--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690387852_co>:&nbsp;</b></span>I show <a href=\'mailto:usdmf@coloplast.com\' target=\'_blank\' rel=\'noopener noreferrer\'>usdmf@coloplast.com</a> and <a href=\'mailto:usdtrus@coloplast.com\' target=\'_blank\' rel=\'noopener noreferrer\'>usdtrus@coloplast.com</a></div><!--end:1690387852723--><><!--begin:1690387983479--><div class=\'cv\'><span class=\'notranslate\'><b>Paul Kunkel<timestamp_1690387983_cv>:&nbsp;</b></span>There should also be <a href=\'mailto:usbar@coloplast.com\' target=\'_blank\' rel=\'noopener noreferrer\'>usbar@coloplast.com</a>.  And it looks like i made a mistake on usdtrus, should be <a href=\'http://ustrus.coloplast.com\' target=\'_blank\' rel=\'noopener noreferrer\'>ustrus.coloplast.com</a></div><!--end:1690387983479--><><!--begin:1690388046287--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690388046_co>:&nbsp;</b></span>Bonnie Refsland <a href=\'mailto:usbar@coloplast.com\' target=\'_blank\' rel=\'noopener noreferrer\'>usbar@coloplast.com</a> was added to the course and it is in her account</div><!--end:1690388046287--><><!--begin:1690388162994--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690388162_co>:&nbsp;</b></span>I have revoked the wrong invite.  You can resend the invite to the correct email now.</div><!--end:1690388162994--><><!--begin:1690388239404--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690388239_co>:&nbsp;</b></span>I just resent it for you to the correct email address</div><!--end:1690388239404--><><!--begin:1690388302431--><div class=\'cv\'><span class=\'notranslate\'><b>Paul Kunkel<timestamp_1690388302_cv>:&nbsp;</b></span>Thank you</div><!--end:1690388302431--><><!--begin:1690388310148--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690388310_co>:&nbsp;</b></span>You are welcome!</div><!--end:1690388310148--><><!--begin:1690388329431--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690388329_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1690388329431--><><!--begin:1690388473275--><div class=\'cv\'><span class=\'notranslate\'><b>Paul Kunkel<timestamp_1690388473_cv>:&nbsp;</b></span>Did I <a href=\'http://ustrus.coloplast.com\' target=\'_blank\' rel=\'noopener noreferrer\'>ustrus.coloplast.com</a> show up now?</div><!--end:1690388473275--><><!--begin:1690388530289--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690388530_co>:&nbsp;</b></span>I sent the invite to <a href=\'mailto:ustrus@coloplast.com\' target=\'_blank\' rel=\'noopener noreferrer\'>ustrus@coloplast.com</a> you would have to check with the owner of the email if he/she received it</div><!--end:1690388530289--><><!--begin:1690388571394--><div class=\'cv\'><span class=\'notranslate\'><b>Paul Kunkel<timestamp_1690388571_cv>:&nbsp;</b></span>I will.  That helps thanks again.</div><!--end:1690388571394--><><!--begin:1690388590005--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690388589_co>:&nbsp;</b></span>You are welcome again :)</div><!--end:1690388590005--><><!--begin:1690388600741--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690388600_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1690388600741--><><!--begin:1690388611447--><div class=\'cv\'><span class=\'notranslate\'><b>Paul Kunkel<timestamp_1690388611_cv>:&nbsp;</b></span>You as well</div><!--end:1690388611447--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I purchased three DOT Hazmat Refresher courses.  When I set up the people for taking the courses, one of the emails did not go through.  How do I check if the information was correct when I sent it?  \r\nTiffany has joined the chat.\r\nTiffany: Hi, Paul Kunkel!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Do you have an order number?\r\nPaul Kunkel: 22924\r\nTiffany: When you are logged on you would click the show details link under the course you purchased\r\nTiffany: Then you would select the invitations tab to view the emails you sent the invitation to\r\nTiffany: I show mailto:usdmf@coloplast.com and mailto:usdtrus@coloplast.com\r\nPaul Kunkel: There should also be mailto:usbar@coloplast.com.  And it looks like i made a mistake on usdtrus, should be http://ustrus.coloplast.com\r\nTiffany: Bonnie Refsland mailto:usbar@coloplast.com was added to the course and it is in her account\r\nTiffany: I have revoked the wrong invite.  You can resend the invite to the correct email now.\r\nTiffany: I just resent it for you to the correct email address\r\nPaul Kunkel: Thank you\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nPaul Kunkel: Did I http://ustrus.coloplast.com show up now?\r\nTiffany: I sent the invite to mailto:ustrus@coloplast.com you would have to check with the owner of the email if he/she received it\r\nPaul Kunkel: I will.  That helps thanks again.\r\nTiffany: You are welcome again :)\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nPaul Kunkel: You as well\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('315103946AH', 1690465420, 1690465760, 2, 23, 9, 6, 0, 0, 5, 0, 2161, 0, 0, 0, 0, 'Emily Ebaugh', 'emiebaugh@gmail.com', '136.181.197.228', '62b9e053ddd25847a8a6fd80c4d6cb78', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-The Mannik & Smith Group-cus-', 'I was wondering if you had any documentation of my completion of your 40 hour hazwoper course from 2019. Thank you', '<div class=\'ca\'><div class=\'info_box\'><i>I was wondering if you had any documentation of my completion of your 40 hour hazwoper course from 2019. Thank you</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690465422625--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690465422_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Emily Ebaugh</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690465422625--><><!--begin:1690465433014--><div class=\'cv\'><span class=\'notranslate\'><b>Emily Ebaugh<timestamp_1690465433_cv>:&nbsp;</b></span>Good thank you</div><!--end:1690465433014--><><!--begin:1690465482093--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690465481_co>:&nbsp;</b></span>Yes, we do! There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1690465482093--><><!--begin:1690465749107--><div class=\'cv\'><span class=\'notranslate\'><b>Emily Ebaugh<timestamp_1690465749_cv>:&nbsp;</b></span>yes, thank you!</div><!--end:1690465749107--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I was wondering if you had any documentation of my completion of your 40 hour hazwoper course from 2019. Thank you\r\nTiffany has joined the chat.\r\nTiffany: Hi, Emily Ebaugh!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nEmily Ebaugh: Good thank you\r\nTiffany: Yes, we do! There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nEmily Ebaugh: yes, thank you!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('315117500RR', 1690478990, 1690479403, 2, 23, 24, 3, 0, 0, 0, 0, 2914, 0, 0, 0, 0, 'Wyatt Biggs', 'wyatt.biggs@gmail.com', '107.123.1.60', '0e2da195c3b85f3ea76fb1a065725a00', 'Select Area of Inquiry:-_-Other-cus-Company-_-Belfor Environmental-cus-', 'I lost my 40 hour HAZWOPER wallet card, I was wondering if I could get a new one sent to me?', '<div class=\'ca\'><div class=\'info_box\'><i>I lost my 40 hour HAZWOPER wallet card, I was wondering if I could get a new one sent to me?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690478994525--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690478994_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Wyatt Biggs</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690478994525--><><!--begin:1690479017284--><div class=\'cv\'><span class=\'notranslate\'><b>Wyatt Biggs<timestamp_1690479017_cv>:&nbsp;</b></span>I’m doing well! I was wondering if I could get a new wallet card?</div><!--end:1690479017284--><><!--begin:1690479034336--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690479034_co>:&nbsp;</b></span>Wallect cards are printed with the certificates. <br>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1690479034336--><><!--begin:1690479072991--><div class=\'cv\'><span class=\'notranslate\'><b>Wyatt Biggs<timestamp_1690479073_cv>:&nbsp;</b></span>Yes, thank you</div><!--end:1690479072991--><><!--begin:1690479107808--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690479107_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1690479107808--><><!--begin:1690479402097--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690479401_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1690479402097--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I lost my 40 hour HAZWOPER wallet card, I was wondering if I could get a new one sent to me?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Wyatt Biggs!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nWyatt Biggs: I’m doing well! I was wondering if I could get a new wallet card?\r\nTiffany: Wallect cards are printed with the certificates. There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nWyatt Biggs: Yes, thank you\r\nTiffany: Is there anything else I can assist you with?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('315454834R9', 1690816305, 1690817089, 2, 23, 6, 4, 0, 0, 5, 0, 4929, 0, 0, 0, 0, 'Jose Arostegui', 'arostegui1.1@gmail.com', '67.238.131.171', '84b367457ff82b0e0a680f46a457f46c', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Arostegui & Associates-cus-', 'I recently completed DOT HAZMAT Transportation & Security Awareness on 07/28/2023 and when looking over the GHS Global Harmonization System - Online Training, it mentions that ... \"If you need HAZMAT Transportation initial or refresher training, this course will be included for free when you sign up for either course, find the links below!\"  Please let me know when I will be able to access this GHS Global Harmonization System - Online Training for free; since, I have paid for the DOT Hazmat Transportation Complete - Online Training.  My order was #22971.  Thank you.\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>I recently completed DOT HAZMAT Transportation & Security Awareness on 07/28/2023 and when looking over the GHS Global Harmonization System - Online Training, it mentions that ... \"If you need HAZMAT Transportation initial or refresher training, this course will be included for free when you sign up for either course, find the links below!\"  Please let me know when I will be able to access this GHS Global Harmonization System - Online Training for free; since, I have paid for the DOT Hazmat Transportation Complete - Online Training.  My order was #22971.  Thank you.\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690816308933--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690816309_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jose Arostegui</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690816308933--><><!--begin:1690816351314--><div class=\'cv\'><span class=\'notranslate\'><b>Jose Arostegui<timestamp_1690816350_cv>:&nbsp;</b></span>Hi Tiffany.  Fine.  Thank you.  I hope you are fine, also.  </div><!--end:1690816351314--><><!--begin:1690816372597--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690816372_co>:&nbsp;</b></span>I am good thank you</div><!--end:1690816372597--><><!--begin:1690816392166--><div class=\'cv\'><span class=\'notranslate\'><b>Jose Arostegui<timestamp_1690816391_cv>:&nbsp;</b></span>Good to hear.  </div><!--end:1690816392166--><><!--begin:1690816424844--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690816425_co>:&nbsp;</b></span>One moment while I read over your request</div><!--end:1690816424844--><><!--begin:1690816431290--><div class=\'cv\'><span class=\'notranslate\'><b>Jose Arostegui<timestamp_1690816430_cv>:&nbsp;</b></span>OK.  </div><!--end:1690816431290--><><!--begin:1690816544725--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690816545_co>:&nbsp;</b></span>Could you forward me a screen shot of the website page you have found that information on?</div><!--end:1690816544725--><><!--begin:1690816566776--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690816567_co>:&nbsp;</b></span>I am not aware of that deal so I do need to look into it.</div><!--end:1690816566776--><><!--begin:1690816584226--><div class=\'cv\'><span class=\'notranslate\'><b>Jose Arostegui<timestamp_1690816583_cv>:&nbsp;</b></span>Sure.  Give me a moment, please.  </div><!--end:1690816584226--><><!--begin:1690816617366--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690816617_co>:&nbsp;</b></span>My email is <a href=\'mailto:tiffany@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>tiffany@csregs.com</a></div><!--end:1690816617366--><><!--begin:1690816634942--><div class=\'cv\'><span class=\'notranslate\'><b>Jose Arostegui<timestamp_1690816634_cv>:&nbsp;</b></span><a href=\'https://csregs.com/products/ghs-global-harmonization-system\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/ghs-global-harmonization-system</a><br><br>On the following section... <br><br>Who needs Globally Harmonized System (GHS) Training?<br>Managers, supervisors, and Employees who haven’t learned the new Globally Harmonized System will need to take this training immediately! If you need HAZMAT Transportation initial or refresher training, this course will be included for free when you sign up for either course, find the links below!<br><br>If you aren’t sure if you need GHS Training or any other course we offer, please start a chat above with the chat button or call us for more information or with any other questions you may have! Call us at <a href=\'tel:18007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>1-800-711-2706</a></div><!--end:1690816634942--><><!--begin:1690816852652--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690816852_co>:&nbsp;</b></span>I believe that statement is saying the DOT HAZMAT courses have been updated to include the new GHS Harmonized System information so you will not need the GHS training. </div><!--end:1690816852652--><><!--begin:1690816917594--><div class=\'cv\'><span class=\'notranslate\'><b>Jose Arostegui<timestamp_1690816916_cv>:&nbsp;</b></span>Ah!  Got it!  I appreciate the clarification, Tiffany!</div><!--end:1690816917594--><><!--begin:1690817046318--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690817046_co>:&nbsp;</b></span>Of course! Is there anything else I can assist you with today?</div><!--end:1690817046318--><><!--begin:1690817080819--><div class=\'cv\'><span class=\'notranslate\'><b>Jose Arostegui<timestamp_1690817079_cv>:&nbsp;</b></span>I believe that is all.  Thank you, again.  Goodbye.</div><!--end:1690817080819--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I recently completed DOT HAZMAT Transportation & Security Awareness on 07/28/2023 and when looking over the GHS Global Harmonization System - Online Training, it mentions that ... \"If you need HAZMAT Transportation initial or refresher training, this course will be included for free when you sign up for either course, find the links below!\"  Please let me know when I will be able to access this GHS Global Harmonization System - Online Training for free; since, I have paid for the DOT Hazmat Transportation Complete - Online Training.  My order was #22971.  Thank you.\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jose Arostegui!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJose Arostegui: Hi Tiffany.  Fine.  Thank you.  I hope you are fine, also.  \r\nTiffany: I am good thank you\r\nJose Arostegui: Good to hear.  \r\nTiffany: One moment while I read over your request\r\nJose Arostegui: OK.  \r\nTiffany: Could you forward me a screen shot of the website page you have found that information on?\r\nTiffany: I am not aware of that deal so I do need to look into it.\r\nJose Arostegui: Sure.  Give me a moment, please.  \r\nTiffany: My email is mailto:tiffany@csregs.com\r\nJose Arostegui: https://csregs.com/products/ghs-global-harmonization-systemOn the following section... Who needs Globally Harmonized System (GHS) Training?Managers, supervisors, and Employees who haven’t learned the new Globally Harmonized System will need to take this training immediately! If you need HAZMAT Transportation initial or refresher training, this course will be included for free when you sign up for either course, find the links below!If you aren’t sure if you need GHS Training or any other course we offer, please start a chat above with the chat button or call us for more information or with any other questions you may have! Call us at tel:18007112706\r\nTiffany: I believe that statement is saying the DOT HAZMAT courses have been updated to include the new GHS Harmonized System information so you will not need the GHS training. \r\nJose Arostegui: Ah!  Got it!  I appreciate the clarification, Tiffany!\r\nTiffany: Of course! Is there anything else I can assist you with today?\r\nJose Arostegui: I believe that is all.  Thank you, again.  Goodbye.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3154632358A', 1690824728, 1690824875, 2, 23, 29, 5, 0, 0, 0, 0, 2149, 0, 0, 0, 0, 'Richard E. Ashton', 'ashtonr@premier3pl.com', '12.29.116.9', '2293f09c3856fc1c6b8032473bfaf7bb', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Premier Logistics Solutions-cus-', 'Considering sending two of my managers to 40-HAZWOPER INTIAL SITE WORKER... where is the instruction at Jacksonville, FL specifically... thanks, Richard', '<div class=\'ca\'><div class=\'info_box\'><i>Considering sending two of my managers to 40-HAZWOPER INTIAL SITE WORKER... where is the instruction at Jacksonville, FL specifically... thanks, Richard</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690824731111--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690824730_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Richard E. Ashton</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690824731111--><><!--begin:1690824747144--><div class=\'cv\'><span class=\'notranslate\'><b>Richard E. Ashton<timestamp_1690824747_cv>:&nbsp;</b></span>Good thanks</div><!--end:1690824747144--><><!--begin:1690824820486--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690824820_co>:&nbsp;</b></span>Jacksonville, FL is a new location for us.  We are still getting the exact location locked in.  </div><!--end:1690824820486--><><!--begin:1690824852766--><div class=\'cv\'><span class=\'notranslate\'><b>Richard E. Ashton<timestamp_1690824853_cv>:&nbsp;</b></span>Ok, and thanks, that is all I needed to know... good bye.</div><!--end:1690824852766--><><!--begin:1690824857782--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690824857_co>:&nbsp;</b></span>Once we have the information the website will be updated with it at <a href=\'https://csregs.com/pages/Jacksonville\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/Jacksonville</a></div><!--end:1690824857782--><><!--begin:1690824875348--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690824875_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1690824875348--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Considering sending two of my managers to 40-HAZWOPER INTIAL SITE WORKER... where is the instruction at Jacksonville, FL specifically... thanks, Richard\r\nTiffany has joined the chat.\r\nTiffany: Hi, Richard E. Ashton!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRichard E. Ashton: Good thanks\r\nTiffany: Jacksonville, FL is a new location for us.  We are still getting the exact location locked in.  \r\nRichard E. Ashton: Ok, and thanks, that is all I needed to know... good bye.\r\nTiffany: Once we have the information the website will be updated with it at https://csregs.com/pages/Jacksonville\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('315536363HT', 1690897858, 1690898618, 2, 23, 29, 11, 0, 0, 5, 0, 6016, 0, 0, 0, 0, 'Jose', 'gjosegaro@gmail.com', '68.203.75.53', '8efb386e0e809e281159bcb84606bad4', 'Select Area of Inquiry:-_-Other-cus-Company-_-Childrens Health-cus-', 'Hazwoper requirements for employee who manage emergency response but not involved in clean up', '<div class=\'ca\'><div class=\'info_box\'><i>Hazwoper requirements for employee who manage emergency response but not involved in clean up</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690897861343--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690897861_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jose</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690897861343--><><!--begin:1690897888815--><div class=\'cv\'><span class=\'notranslate\'><b>Jose<timestamp_1690897888_cv>:&nbsp;</b></span>Hi Tiffany, I&#39;m good. How are you?</div><!--end:1690897888815--><><!--begin:1690897915841--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690897915_co>:&nbsp;</b></span>I am good thank you</div><!--end:1690897915841--><><!--begin:1690897937364--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690897937_co>:&nbsp;</b></span>Sounds like you need Emergency Response Level 3 Initial Training</div><!--end:1690897937364--><><!--begin:1690897956326--><div class=\'cv\'><span class=\'notranslate\'><b>Jose<timestamp_1690897956_cv>:&nbsp;</b></span>I wanted to ask about Hazwoper requirements for someone who may manage a spill/emergency response but not directly involved in clean up</div><!--end:1690897956326--><><!--begin:1690897984982--><div class=\'cv\'><span class=\'notranslate\'><b>Jose<timestamp_1690897985_cv>:&nbsp;</b></span>Is the emergency response level 3 same as hazwoper 24 h?</div><!--end:1690897984982--><><!--begin:1690898001726--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690898001_co>:&nbsp;</b></span>No</div><!--end:1690898001726--><><!--begin:1690898028261--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690898028_co>:&nbsp;</b></span>Employees who have job duties that involve handling or cleaning up hazardous materials in any manner should take 40-hour HAZWOPER training. The 24-hour course is specifically for &quot;Occasional Site Workers&quot;(individuals who ARE NOT required to handle waste or hazardous materials as a part of their job function).</div><!--end:1690898028261--><><!--begin:1690898096997--><div class=\'cv\'><span class=\'notranslate\'><b>Jose<timestamp_1690898097_cv>:&nbsp;</b></span>Does your company offer the emergency response level 3 training? </div><!--end:1690898096997--><><!--begin:1690898110563--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690898110_co>:&nbsp;</b></span>Yes </div><!--end:1690898110563--><><!--begin:1690898114591--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690898114_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/emergency-response-level-3-initial-training\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/emergency-response-level-3-initial-training</a></div><!--end:1690898114591--><><!--begin:1690898163821--><div class=\'cv\'><span class=\'notranslate\'><b>Jose<timestamp_1690898164_cv>:&nbsp;</b></span>and what&#39;s the main difference between hazwoper 24h and the ER level 3? I still do not see the difference </div><!--end:1690898163821--><><!--begin:1690898202851--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690898202_co>:&nbsp;</b></span>Our Emergency Response Technician (Level 3) course is delivered over four (4) days alongside HAZWOPER students who learn control and containment along with actual remediation. As the Emergency Response Technician’s primary role is “control and containment,” this course provides additional experience in what happens “after the spill is contained.” <br>This course REQUIRES the employee to bring a copy of the company/agency’s Emergency Response Plan so the Instructor can review and discuss on-site safety and company-specific procedures (required by regulation). Please ensure a printed copy is available BEFORE registering for this class. Certification cannot be issued without meeting this crucial requirement.</div><!--end:1690898202851--><><!--begin:1690898204788--><div class=\'cv\'><span class=\'notranslate\'><b>Jose<timestamp_1690898205_cv>:&nbsp;</b></span>sorry just for me to fully understand the requirements </div><!--end:1690898204788--><><!--begin:1690898305694--><div class=\'cv\'><span class=\'notranslate\'><b>Jose<timestamp_1690898305_cv>:&nbsp;</b></span>Is there a refresher once the course is complete?</div><!--end:1690898305694--><><!--begin:1690898324006--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690898323_co>:&nbsp;</b></span>Yes it requires an annual refresher as well.</div><!--end:1690898324006--><><!--begin:1690898463579--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690898463_co>:&nbsp;</b></span>Is there anything else I can assist you with or answer for you?</div><!--end:1690898463579--><><!--begin:1690898572900--><div class=\'cv\'><span class=\'notranslate\'><b>Jose<timestamp_1690898573_cv>:&nbsp;</b></span>No for the moment. Thank you very much for the information </div><!--end:1690898572900--><><!--begin:1690898583411--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690898583_co>:&nbsp;</b></span>You are welcome!</div><!--end:1690898583411--><><!--begin:1690898589288--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690898589_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1690898589288--><><!--begin:1690898598131--><div class=\'cv\'><span class=\'notranslate\'><b>Jose<timestamp_1690898598_cv>:&nbsp;</b></span>You too. Thanks!</div><!--end:1690898598131--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hazwoper requirements for employee who manage emergency response but not involved in clean up\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jose!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJose: Hi Tiffany, I&#39;m good. How are you?\r\nTiffany: I am good thank you\r\nTiffany: Sounds like you need Emergency Response Level 3 Initial Training\r\nJose: I wanted to ask about Hazwoper requirements for someone who may manage a spill/emergency response but not directly involved in clean up\r\nJose: Is the emergency response level 3 same as hazwoper 24 h?\r\nTiffany: No\r\nTiffany: Employees who have job duties that involve handling or cleaning up hazardous materials in any manner should take 40-hour HAZWOPER training. The 24-hour course is specifically for &quot;Occasional Site Workers&quot;(individuals who ARE NOT required to handle waste or hazardous materials as a part of their job function).\r\nJose: Does your company offer the emergency response level 3 training? \r\nTiffany: Yes \r\nTiffany: https://csregs.com/collections/emergency-response-level-3-initial-training\r\nJose: and what&#39;s the main difference between hazwoper 24h and the ER level 3? I still do not see the difference \r\nTiffany: Our Emergency Response Technician (Level 3) course is delivered over four (4) days alongside HAZWOPER students who learn control and containment along with actual remediation. As the Emergency Response Technician’s primary role is “control and containment,” this course provides additional experience in what happens “after the spill is contained.” This course REQUIRES the employee to bring a copy of the company/agency’s Emergency Response Plan so the Instructor can review and discuss on-site safety and company-specific procedures (required by regulation). Please ensure a printed copy is available BEFORE registering for this class. Certification cannot be issued without meeting this crucial requirement.\r\nJose: sorry just for me to fully understand the requirements \r\nJose: Is there a refresher once the course is complete?\r\nTiffany: Yes it requires an annual refresher as well.\r\nTiffany: Is there anything else I can assist you with or answer for you?\r\nJose: No for the moment. Thank you very much for the information \r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nJose: You too. Thanks!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3155381289Q', 1690899614, 1690900228, 2, 23, 21, 2, 0, 0, 0, 0, 3368, 0, 0, 0, 0, 'Adam Mahr', 'mahradam@gmail.com', '68.78.35.9', '91cbb2e744e212f6cb66e12ed56c05a7', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Kleinfelder-cus-', 'I completed my 40-hour HAZWOPER course in April and cannot find my certificate that my employer is requesting. I was filling out the certificate request form but do not know who would be considered the sponsor to send it to. It was sponsored by Compliance Solutions and I completed the dress out on April 7, 2023 in Raleigh, NC.', '<div class=\'ca\'><div class=\'info_box\'><i>I completed my 40-hour HAZWOPER course in April and cannot find my certificate that my employer is requesting. I was filling out the certificate request form but do not know who would be considered the sponsor to send it to. It was sponsored by Compliance Solutions and I completed the dress out on April 7, 2023 in Raleigh, NC.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690899616324--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690899616_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Adam Mahr</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690899616324--><><!--begin:1690899640276--><div class=\'cv\'><span class=\'notranslate\'><b>Adam Mahr<timestamp_1690899641_cv>:&nbsp;</b></span>doing well, thanks</div><!--end:1690899640276--><><!--begin:1690899680527--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690899680_co>:&nbsp;</b></span>The sponsor employer would be the company that paid for the training.  In your case it is Kleinfelder</div><!--end:1690899680527--><><!--begin:1690899760661--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690899760_co>:&nbsp;</b></span>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1690899760661--><><!--begin:1690899766162--><div class=\'cv\'><span class=\'notranslate\'><b>Adam Mahr<timestamp_1690899767_cv>:&nbsp;</b></span>Ah okay, thank you</div><!--end:1690899766162--><><!--begin:1690899808483--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690899808_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1690899808483--><><!--begin:1690900186737--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690900186_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1690900186737--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I completed my 40-hour HAZWOPER course in April and cannot find my certificate that my employer is requesting. I was filling out the certificate request form but do not know who would be considered the sponsor to send it to. It was sponsored by Compliance Solutions and I completed the dress out on April 7, 2023 in Raleigh, NC.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Adam Mahr!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAdam Mahr: doing well, thanks\r\nTiffany: The sponsor employer would be the company that paid for the training.  In your case it is Kleinfelder\r\nTiffany: There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nAdam Mahr: Ah okay, thank you\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3155478653X', 1690909375, 1690909561, 2, 23, 45, 7, 0, 0, 0, 0, 3071, 0, 0, 0, 0, 'Scott M', 'smorgan@converseconsultants.com', '96.31.253.130', 'ec8e57ea29e7983499c909000c3a1016', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Converse-cus-', 'I cannot get access to the learning portal. Please advise.', '<div class=\'ca\'><div class=\'info_box\'><i>I cannot get access to the learning portal. Please advise.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690909378977--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690909378_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Scott M</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690909378977--><><!--begin:1690909402711--><div class=\'cv\'><span class=\'notranslate\'><b>Scott M<timestamp_1690909406_cv>:&nbsp;</b></span>I am well, just looking to access my OSHA refresher course. Link provided in email is not valid</div><!--end:1690909402711--><><!--begin:1690909418898--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690909418_co>:&nbsp;</b></span>Do you have an account already set up?</div><!--end:1690909418898--><><!--begin:1690909434907--><div class=\'cv\'><span class=\'notranslate\'><b>Scott M<timestamp_1690909438_cv>:&nbsp;</b></span>I do not believe so, I have only purchased the course thus far</div><!--end:1690909434907--><><!--begin:1690909457474--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690909457_co>:&nbsp;</b></span>Can I have your last name and order number?</div><!--end:1690909457474--><><!--begin:1690909461790--><div class=\'cv\'><span class=\'notranslate\'><b>Scott M<timestamp_1690909465_cv>:&nbsp;</b></span>Scott Morgan</div><!--end:1690909461790--><><!--begin:1690909473510--><div class=\'cv\'><span class=\'notranslate\'><b>Scott M<timestamp_1690909477_cv>:&nbsp;</b></span>#22380</div><!--end:1690909473510--><><!--begin:1690909510539--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690909510_co>:&nbsp;</b></span>I do see you have an account set up</div><!--end:1690909510539--><><!--begin:1690909517819--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690909517_co>:&nbsp;</b></span>Please log in here: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1690909517819--><><!--begin:1690909533174--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690909533_co>:&nbsp;</b></span><a href=\'mailto:smorgan@converseconsultants.com\' target=\'_blank\' rel=\'noopener noreferrer\'>smorgan@converseconsultants.com</a><br>is the email on the account</div><!--end:1690909533174--><><!--begin:1690909543345--><div class=\'cv\'><span class=\'notranslate\'><b>Scott M<timestamp_1690909547_cv>:&nbsp;</b></span>Thank you for the help. I have access now</div><!--end:1690909543345--><><!--begin:1690909554956--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690909554_co>:&nbsp;</b></span>Great news!</div><!--end:1690909554956--><><!--begin:1690909561576--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690909561_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1690909561576--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I cannot get access to the learning portal. Please advise.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Scott M!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nScott M: I am well, just looking to access my OSHA refresher course. Link provided in email is not valid\r\nTiffany: Do you have an account already set up?\r\nScott M: I do not believe so, I have only purchased the course thus far\r\nTiffany: Can I have your last name and order number?\r\nScott M: Scott Morgan\r\nScott M: #22380\r\nTiffany: I do see you have an account set up\r\nTiffany: Please log in here: https://csregsonline.com/\r\nTiffany: mailto:smorgan@converseconsultants.comis the email on the account\r\nScott M: Thank you for the help. I have access now\r\nTiffany: Great news!\r\nTiffany: Is there anything else I can assist you with?\r\nThe party has left.  Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('315626164BY', 1690987657, 1690988275, 2, 23, 28, 5, 0, 0, 5, 0, 3254, 423, 0, 0, 0, 'Vana Foster', 'vana.foster@aps.com', '137.91.114.239', 'b74397711cc67077e8c2b9342beaf1d7', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Arizona Public Service-cus-', 'How can I get one of my employees that I signed up earlier this year to registered for one of the in person 40 hours classes?', '<div class=\'ca\'><div class=\'info_box\'><i>How can I get one of my employees that I signed up earlier this year to registered for one of the in person 40 hours classes?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690987660060--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690987659_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Vana Foster</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690987660060--><><!--begin:1690987704670--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690987704_co>:&nbsp;</b></span>Can I have the students name please? I do need to look this person up.</div><!--end:1690987704670--><><!--begin:1690987921661--><div class=\'cv\'><span class=\'notranslate\'><b>Vana Foster<timestamp_1690987921_cv>:&nbsp;</b></span>Hi</div><!--end:1690987921661--><><!--begin:1690987927952--><div class=\'cv\'><span class=\'notranslate\'><b>Vana Foster<timestamp_1690987927_cv>:&nbsp;</b></span>His name is Daniel Lerma</div><!--end:1690987927952--><><!--begin:1690987967942--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690987967_co>:&nbsp;</b></span>You can simply reply back to the cancellation email you received about rescheding him.  </div><!--end:1690987967942--><><!--begin:1690987988062--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690987987_co>:&nbsp;</b></span>Do you need the next class dates available in Arizona?</div><!--end:1690987988062--><><!--begin:1690988011557--><div class=\'cv\'><span class=\'notranslate\'><b>Vana Foster<timestamp_1690988011_cv>:&nbsp;</b></span>I do see them online. I will see if I can find that email. Could you please confirm that the payment that I made months ago is still good?</div><!--end:1690988011557--><><!--begin:1690988111601--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690988111_co>:&nbsp;</b></span>Yes we still have the funds and will apply them to the rescheduled class.</div><!--end:1690988111601--><><!--begin:1690988186482--><div class=\'cv\'><span class=\'notranslate\'><b>Vana Foster<timestamp_1690988186_cv>:&nbsp;</b></span>Awesome. Thank you Tiffany. This has been very helpful. :)</div><!--end:1690988186482--><><!--begin:1690988214552--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690988214_co>:&nbsp;</b></span>You are welcome! Is there anything else I can assist you with today?</div><!--end:1690988214552--><><!--begin:1690988231174--><div class=\'cv\'><span class=\'notranslate\'><b>Vana Foster<timestamp_1690988231_cv>:&nbsp;</b></span>Nothing else at this time. </div><!--end:1690988231174--><><!--begin:1690988267983--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690988267_co>:&nbsp;</b></span>If you think of anything else, you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1690988267983--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'How can I get one of my employees that I signed up earlier this year to registered for one of the in person 40 hours classes?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Vana Foster!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Can I have the students name please? I do need to look this person up.\r\nVana Foster: Hi\r\nVana Foster: His name is Daniel Lerma\r\nTiffany: You can simply reply back to the cancellation email you received about rescheding him.  \r\nTiffany: Do you need the next class dates available in Arizona?\r\nVana Foster: I do see them online. I will see if I can find that email. Could you please confirm that the payment that I made months ago is still good?\r\nTiffany: Yes we still have the funds and will apply them to the rescheduled class.\r\nVana Foster: Awesome. Thank you Tiffany. This has been very helpful. :)\r\nTiffany: You are welcome! Is there anything else I can assist you with today?\r\nVana Foster: Nothing else at this time. \r\nTiffany: If you think of anything else, you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('31563046085', 1690991953, 1690992363, 2, 23, 27, 10, 0, 0, 5, 0, 3778, 0, 0, 0, 0, 'Vanessa', 'vanessa.lara@ghd.com', '75.84.96.31', '128d443dfbe6dfa36cc6e765b7d76ca2', 'Select Area of Inquiry:-_-Other-cus-Company-_-GHD-cus-', 'For the 40 hr HAZWOPER Online with hands on training, is there a certain amount of time I need to complete the 40hrs in, such as an overall deadline for the training? Would I be able to do 8 hours per week or would I need to complete all 40 hrs in one week. Also what locations are available around the Irvine area? ', '<div class=\'ca\'><div class=\'info_box\'><i>For the 40 hr HAZWOPER Online with hands on training, is there a certain amount of time I need to complete the 40hrs in, such as an overall deadline for the training? Would I be able to do 8 hours per week or would I need to complete all 40 hrs in one week. Also what locations are available around the Irvine area? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690991957224--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690991957_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Vanessa</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690991957224--><><!--begin:1690991970523--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1690991970_cv>:&nbsp;</b></span>I am good thank you.</div><!--end:1690991970523--><><!--begin:1690992022448--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690992022_co>:&nbsp;</b></span>With both online 40-Hour HAZWOPER courses you receive the same overall certification.<br><br>Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.<br><br>With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.</div><!--end:1690992022448--><><!--begin:1690992075025--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690992074_co>:&nbsp;</b></span>The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). <br>IMPORTANT: DO NOT register for the 8-Hour HAZWOPER Refresher through the website as the hands-on classes are included with the online course purchase.</div><!--end:1690992075025--><><!--begin:1690992088636--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690992088_co>:&nbsp;</b></span>Please use the <a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a> page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.</div><!--end:1690992088636--><><!--begin:1690992297058--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690992296_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1690992297058--><><!--begin:1690992333762--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1690992333_cv>:&nbsp;</b></span>I think that answered everything. Just to confirm the online course is self paced?</div><!--end:1690992333762--><><!--begin:1690992345921--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690992345_co>:&nbsp;</b></span>That is correct</div><!--end:1690992345921--><><!--begin:1690992359128--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1690992359_cv>:&nbsp;</b></span>Great thank you</div><!--end:1690992359128--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'For the 40 hr HAZWOPER Online with hands on training, is there a certain amount of time I need to complete the 40hrs in, such as an overall deadline for the training? Would I be able to do 8 hours per week or would I need to complete all 40 hrs in one week. Also what locations are available around the Irvine area? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Vanessa!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nVanessa: I am good thank you.\r\nTiffany: With both online 40-Hour HAZWOPER courses you receive the same overall certification.Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.\r\nTiffany: The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). IMPORTANT: DO NOT register for the 8-Hour HAZWOPER Refresher through the website as the hands-on classes are included with the online course purchase.\r\nTiffany: Please use the https://csregs.com/collections/8-hour-hazwoper-annual-refresher page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.\r\nTiffany: Is there anything else I can assist you with today?\r\nVanessa: I think that answered everything. Just to confirm the online course is self paced?\r\nTiffany: That is correct\r\nVanessa: Great thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3157367212K', 1691098209, 1691099077, 2, 23, 22, 2, 0, 0, 0, 0, 5171, 0, 0, 0, 0, 'Christopher Pauley', 'Christopher.Pauley@arcadis.com', '97.113.180.166', '502155d322ee3211be101f70a1a28501', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Arcadis -cus-', 'Hello, I have yet to receive my certificate for HAZWOPER Supervisor 8hr training, it was completed 11/28/21', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I have yet to receive my certificate for HAZWOPER Supervisor 8hr training, it was completed 11/28/21</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1691098211960--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691098211_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Christopher Pauley</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1691098211960--><><!--begin:1691098220798--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Pauley<timestamp_1691098220_cv>:&nbsp;</b></span>Good</div><!--end:1691098220798--><><!--begin:1691098269556--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Pauley<timestamp_1691098269_cv>:&nbsp;</b></span>I have not received my certificate for HAZWOPER Supervisor 8hr, completed on 11/28/21 </div><!--end:1691098269556--><><!--begin:1691098401023--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691098400_co>:&nbsp;</b></span>After looking you up I do not see that you completed the Site Supervisor course with us.  I do see you have an account created in the Arcadis portal but it has never been logged into and I show no courses assigned.  </div><!--end:1691098401023--><><!--begin:1691098408429--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691098408_co>:&nbsp;</b></span>Are you sure the course was completed through us?</div><!--end:1691098408429--><><!--begin:1691098422947--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Pauley<timestamp_1691098423_cv>:&nbsp;</b></span><div style=\'padding: 5px; margin-bottom: 5px;\' class=\'\'><a tag=\'link\' href=\'https://cs-chatsupport.com/support/view.php?file=2HABcH8ebxUS.png\' target=\'_blank\'><img src=\'https://cs-chatsupport.com/support/web/file_attach/2HABcH8ebxUS.png\' style=\'max-width: 100%; max-height: 100%;\' border=0 class=\'round\'><br>2HABcH8ebxUS.png</a></div> </div><!--end:1691098422947--><><!--begin:1691098426522--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Pauley<timestamp_1691098426_cv>:&nbsp;</b></span>Yes </div><!--end:1691098426522--><><!--begin:1691098456110--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691098455_co>:&nbsp;</b></span>Ah I was looking for Christopher as the name on the account.</div><!--end:1691098456110--><><!--begin:1691098601755--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691098601_co>:&nbsp;</b></span>I do see it was completed.  Arcadis has directed us to send any certificates we issue via US Mail to their Colorado office.  It was sent back in 2021 to:</div><!--end:1691098601755--><><!--begin:1691098624145--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Pauley<timestamp_1691098624_cv>:&nbsp;</b></span>Can I get a copy of it </div><!--end:1691098624145--><><!--begin:1691098645606--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691098645_co>:&nbsp;</b></span>Arcadis<br>630 Plaza Dr<br>Suite 200<br>Highlands Ranch CO 80129</div><!--end:1691098645606--><><!--begin:1691098688023--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691098687_co>:&nbsp;</b></span>If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a></div><!--end:1691098688023--><><!--begin:1691098716286--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691098716_co>:&nbsp;</b></span>We can then email you a copy after we receive the request and $10 reissue payment.</div><!--end:1691098716286--><><!--begin:1691098736598--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Pauley<timestamp_1691098736_cv>:&nbsp;</b></span>What is the name on the certificate, is it under Brian or Christopher? </div><!--end:1691098736598--><><!--begin:1691098762574--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691098762_co>:&nbsp;</b></span>Brian</div><!--end:1691098762574--><><!--begin:1691098885744--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691098885_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1691098885744--><><!--begin:1691099043694--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Pauley<timestamp_1691099043_cv>:&nbsp;</b></span>Nope, thanks ! </div><!--end:1691099043694--><><!--begin:1691099050583--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691099050_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1691099050583--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, I have yet to receive my certificate for HAZWOPER Supervisor 8hr training, it was completed 11/28/21\r\nTiffany has joined the chat.\r\nTiffany: Hi, Christopher Pauley!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nChristopher Pauley: Good\r\nChristopher Pauley: I have not received my certificate for HAZWOPER Supervisor 8hr, completed on 11/28/21 \r\nTiffany: After looking you up I do not see that you completed the Site Supervisor course with us.  I do see you have an account created in the Arcadis portal but it has never been logged into and I show no courses assigned.  \r\nTiffany: Are you sure the course was completed through us?\r\nChristopher Pauley: 2HABcH8ebxUS.png \r\nChristopher Pauley: Yes \r\nTiffany: Ah I was looking for Christopher as the name on the account.\r\nTiffany: I do see it was completed.  Arcadis has directed us to send any certificates we issue via US Mail to their Colorado office.  It was sent back in 2021 to:\r\nChristopher Pauley: Can I get a copy of it \r\nTiffany: Arcadis630 Plaza DrSuite 200Highlands Ranch CO 80129\r\nTiffany: If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer\r\nTiffany: We can then email you a copy after we receive the request and $10 reissue payment.\r\nChristopher Pauley: What is the name on the certificate, is it under Brian or Christopher? \r\nTiffany: Brian\r\nTiffany: Is there anything else I can assist you with?\r\nChristopher Pauley: Nope, thanks ! \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('31581099587', 1691172505, 1691173115, 2, 23, 45, 7, 0, 0, 0, 0, 1823, 0, 0, 0, 0, 'Julianna Tresca', 'julianna.e.tresca@usace.army.mil', '140.194.140.7', '4b1176c530de060ef04ad0c5fe5c6470', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-USACE-cus-', 'I need a specific address of where the hazwoper 40 hour training in late august in denver colorado is going to be\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>I need a specific address of where the hazwoper 40 hour training in late august in denver colorado is going to be\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1691172509578--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691172509_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Julianna Tresca</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1691172509578--><><!--begin:1691172540515--><div class=\'cv\'><span class=\'notranslate\'><b>Julianna Tresca<timestamp_1691172540_cv>:&nbsp;</b></span>im doing well thank you</div><!--end:1691172540515--><><!--begin:1691172550542--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691172550_co>:&nbsp;</b></span>That class will be held at our Corporate Office:<br>3980 Quebec Street. 2nd Floor<br>Denver, CO 80207</div><!--end:1691172550542--><><!--begin:1691172940918--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691172940_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1691172940918--><><!--begin:1691173081894--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691173081_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1691173081894--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I need a specific address of where the hazwoper 40 hour training in late august in denver colorado is going to be\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Julianna Tresca!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJulianna Tresca: im doing well thank you\r\nTiffany: That class will be held at our Corporate Office:3980 Quebec Street. 2nd FloorDenver, CO 80207\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('316069396G7', 1691430881, 1691431023, 1, 23, 20, 7, 0, 0, 0, 0, 1245, 0, 0, 0, 0, 'Gaudy ', 'gaudy_chavarria@stimpson.com', '216.75.248.102', '840de1ed97c78819b97440c4a72c354f', 'Question Type:-_-Display/Browser Issue-cus-Company-_-Stimpson-cus-Online Course-_-Hazwoper-cus-', 'What is the location of the hands-on trainings?', '<div class=\'ca\'><div class=\'info_box\'><i>What is the location of the hands-on trainings?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1691430902042--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691430901_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Gaudy </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1691430902042--><><!--begin:1691430942986--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691430942_co>:&nbsp;</b></span>We hold our hands-on classes the same date.locaiton as the 8-Hour HAZWOPERs.  You can use the following link as a referrence to when they are scheduled: <a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1691430942986--><><!--begin:1691431023657--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691431023_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1691431023657--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'What is the location of the hands-on trainings?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Gaudy !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: We hold our hands-on classes the same date.locaiton as the 8-Hour HAZWOPERs.  You can use the following link as a referrence to when they are scheduled: https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nTiffany: Is there anything else I can assist you with today?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('3162336852B', 1691595177, 1691595556, 2, 23, 27, 4, 0, 0, 5, 0, 3926, 0, 0, 0, 0, 'Karly Wogenstahl', 'karly.wogenstahl@arcadis.com', '24.3.219.81', 'c87890b119f5427d8ae5f6c27614c0b8', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Arcadis-cus-', 'Hello I completed OSHA 40 hour training with the in person session 8/5/2022. Is there any way I am able to get a copy of my course completion certificate so I am able to register for my renewal with me company? I have the in person voucher certificate but am looking for the overall course completion certificate. I was registered with the email: wogenstahl.5@osu.edu, but that email is no longer active.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello I completed OSHA 40 hour training with the in person session 8/5/2022. Is there any way I am able to get a copy of my course completion certificate so I am able to register for my renewal with me company? I have the in person voucher certificate but am looking for the overall course completion certificate. I was registered with the email: wogenstahl.5@osu.edu, but that email is no longer active.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1691595180424--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691595180_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Karly Wogenstahl</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1691595180424--><><!--begin:1691595198649--><div class=\'cv\'><span class=\'notranslate\'><b>Karly Wogenstahl<timestamp_1691595198_cv>:&nbsp;</b></span>Hello Tiffany, Im good thank you. How are you</div><!--end:1691595198649--><><!--begin:1691595255226--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691595255_co>:&nbsp;</b></span>one  moment please while I look you up</div><!--end:1691595255226--><><!--begin:1691595276350--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691595276_co>:&nbsp;</b></span>I am good thank you :</div><!--end:1691595276350--><><!--begin:1691595325932--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691595325_co>:&nbsp;</b></span>Your main 40-Hour HAZWOPER certificate dated 06/09/22 was sent via US Mail to Arcadis head quarters in CO per their request.</div><!--end:1691595325932--><><!--begin:1691595351035--><div class=\'cv\'><span class=\'notranslate\'><b>Karly Wogenstahl<timestamp_1691595351_cv>:&nbsp;</b></span>okay thank you</div><!--end:1691595351035--><><!--begin:1691595352545--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691595352_co>:&nbsp;</b></span>I have updated your account with the new email address</div><!--end:1691595352545--><><!--begin:1691595361219--><div class=\'cv\'><span class=\'notranslate\'><b>Karly Wogenstahl<timestamp_1691595361_cv>:&nbsp;</b></span>great thank you so muhc</div><!--end:1691595361219--><><!--begin:1691595362902--><div class=\'cv\'><span class=\'notranslate\'><b>Karly Wogenstahl<timestamp_1691595362_cv>:&nbsp;</b></span>much</div><!--end:1691595362902--><><!--begin:1691595400454--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691595400_co>:&nbsp;</b></span>If you need another copy reissued you can submit a request on the website here: <a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a></div><!--end:1691595400454--><><!--begin:1691595474033--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691595473_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1691595474033--><><!--begin:1691595492449--><div class=\'cv\'><span class=\'notranslate\'><b>Karly Wogenstahl<timestamp_1691595492_cv>:&nbsp;</b></span>Thats all today, thank you so much have a great day</div><!--end:1691595492449--><><!--begin:1691595514885--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691595514_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day as well!</div><!--end:1691595514885--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello I completed OSHA 40 hour training with the in person session 8/5/2022. Is there any way I am able to get a copy of my course completion certificate so I am able to register for my renewal with me company? I have the in person voucher certificate but am looking for the overall course completion certificate. I was registered with the email: wogenstahl.5@osu.edu, but that email is no longer active.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Karly Wogenstahl!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKarly Wogenstahl: Hello Tiffany, Im good thank you. How are you\r\nTiffany: one  moment please while I look you up\r\nTiffany: I am good thank you :\r\nTiffany: Your main 40-Hour HAZWOPER certificate dated 06/09/22 was sent via US Mail to Arcadis head quarters in CO per their request.\r\nKarly Wogenstahl: okay thank you\r\nTiffany: I have updated your account with the new email address\r\nKarly Wogenstahl: great thank you so muhc\r\nKarly Wogenstahl: much\r\nTiffany: If you need another copy reissued you can submit a request on the website here: https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nKarly Wogenstahl: Thats all today, thank you so much have a great day\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('316249325QA', 1691610820, 1691611419, 2, 23, 29, 8, 0, 0, 0, 0, 2950, 0, 0, 0, 0, 'Dennis Schilly', 'dennis.schilly@gmail.com', '147.1.50.4', 'f085c36ae8dd0f8df564feb0cbf96f1f', 'Select Area of Inquiry:-_-Other-cus-Company-_-ERM-cus-', 'do you offer the 30 hour Osha construction safety course\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>do you offer the 30 hour Osha construction safety course\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1691610841533--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691610841_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Dennis Schilly</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1691610841533--><><!--begin:1691610875209--><div class=\'cv\'><span class=\'notranslate\'><b>Dennis Schilly<timestamp_1691610875_cv>:&nbsp;</b></span>fine</div><!--end:1691610875209--><><!--begin:1691610900627--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691610900_co>:&nbsp;</b></span>Your inital request did not come through, how can I assist you?</div><!--end:1691610900627--><><!--begin:1691610936028--><div class=\'cv\'><span class=\'notranslate\'><b>Dennis Schilly<timestamp_1691610936_cv>:&nbsp;</b></span>Does CS offer the OSHA 30 hour Construction Safety Course - if so where do I find it -I have an employee that is looking for it</div><!--end:1691610936028--><><!--begin:1691611008216--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691611008_co>:&nbsp;</b></span>Only as an Onsite/Private class for groups usually</div><!--end:1691611008216--><><!--begin:1691611121829--><div class=\'cv\'><span class=\'notranslate\'><b>Dennis Schilly<timestamp_1691611121_cv>:&nbsp;</b></span>do you allow people to join the group, if it is offered</div><!--end:1691611121829--><><!--begin:1691611174890--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691611174_co>:&nbsp;</b></span>That would be up to the company hosting the training.  We do not have any classses scheduled at this time though.  </div><!--end:1691611174890--><><!--begin:1691611223558--><div class=\'cv\'><span class=\'notranslate\'><b>Dennis Schilly<timestamp_1691611223_cv>:&nbsp;</b></span>thanks</div><!--end:1691611223558--><><!--begin:1691611232929--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691611232_co>:&nbsp;</b></span>You are welcome! </div><!--end:1691611232929--><><!--begin:1691611242648--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691611242_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1691611242648--><><!--begin:1691611420017--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691611419_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1691611420017--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'do you offer the 30 hour Osha construction safety course\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Dennis Schilly!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDennis Schilly: fine\r\nTiffany: Your inital request did not come through, how can I assist you?\r\nDennis Schilly: Does CS offer the OSHA 30 hour Construction Safety Course - if so where do I find it -I have an employee that is looking for it\r\nTiffany: Only as an Onsite/Private class for groups usually\r\nDennis Schilly: do you allow people to join the group, if it is offered\r\nTiffany: That would be up to the company hosting the training.  We do not have any classses scheduled at this time though.  \r\nDennis Schilly: thanks\r\nTiffany: You are welcome! \r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('316315274RC', 1691676769, 1691677066, 2, 23, 28, 9, 0, 0, 5, 0, 3158, 0, 0, 0, 0, 'Hans Grevstad', 'Hansg@skillsinc.com', '207.109.71.122', '9f1562cbe62cb21463afe12883baeba4', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Skills Inc.-cus-', 'I need more time to finish the course, please. I see I started on May 8th and it is now August 10.....(As far as I know I can still acess my course as of today Aug. 10---but I am past 3 months and I may need more time)', '<div class=\'ca\'><div class=\'info_box\'><i>I need more time to finish the course, please. I see I started on May 8th and it is now August 10.....(As far as I know I can still acess my course as of today Aug. 10---but I am past 3 months and I may need more time)</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1691676771474--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691676771_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Hans Grevstad</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1691676771474--><><!--begin:1691676800427--><div class=\'cv\'><span class=\'notranslate\'><b>Hans Grevstad<timestamp_1691676800_cv>:&nbsp;</b></span>Fine thanks</div><!--end:1691676800427--><><!--begin:1691676819375--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691676819_co>:&nbsp;</b></span>Your course has an expiration date of 08/16/2023.  </div><!--end:1691676819375--><><!--begin:1691676864473--><div class=\'cv\'><span class=\'notranslate\'><b>Hans Grevstad<timestamp_1691676864_cv>:&nbsp;</b></span>Ok thanks I thought I might already be past...I&#39;ll try to finish before 8-16.</div><!--end:1691676864473--><><!--begin:1691676911292--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691676911_co>:&nbsp;</b></span>I can give you a one time 30 day extension at no fee if you need it.</div><!--end:1691676911292--><><!--begin:1691676933700--><div class=\'cv\'><span class=\'notranslate\'><b>Hans Grevstad<timestamp_1691676933_cv>:&nbsp;</b></span>yes that extra 30 day would be good, thanks</div><!--end:1691676933700--><><!--begin:1691677007694--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691677007_co>:&nbsp;</b></span>Your new expiration date is now 09/16/2023 if you do not complete the course by this new expiration date there will be a 25% course reactivation fee due to extend it further.  </div><!--end:1691677007694--><><!--begin:1691677016166--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691677016_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1691677016166--><><!--begin:1691677037202--><div class=\'cv\'><span class=\'notranslate\'><b>Hans Grevstad<timestamp_1691677037_cv>:&nbsp;</b></span>No that is all. Thanks for your help.</div><!--end:1691677037202--><><!--begin:1691677047446--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691677047_co>:&nbsp;</b></span>You are welcome!</div><!--end:1691677047446--><><!--begin:1691677052029--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691677051_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1691677052029--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I need more time to finish the course, please. I see I started on May 8th and it is now August 10.....(As far as I know I can still acess my course as of today Aug. 10---but I am past 3 months and I may need more time)\r\nTiffany has joined the chat.\r\nTiffany: Hi, Hans Grevstad!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nHans Grevstad: Fine thanks\r\nTiffany: Your course has an expiration date of 08/16/2023.  \r\nHans Grevstad: Ok thanks I thought I might already be past...I&#39;ll try to finish before 8-16.\r\nTiffany: I can give you a one time 30 day extension at no fee if you need it.\r\nHans Grevstad: yes that extra 30 day would be good, thanks\r\nTiffany: Your new expiration date is now 09/16/2023 if you do not complete the course by this new expiration date there will be a 25% course reactivation fee due to extend it further.  \r\nTiffany: Is there anything else I can assist you with today?\r\nHans Grevstad: No that is all. Thanks for your help.\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('316325369KV', 1691686897, 1691687058, 2, 23, 62, 10, 0, 0, 5, 0, 2346, 0, 0, 0, 0, 'Jacob Thomas', 'jacob.thomas@arcadis.com', '166.193.30.99', 'bc70686b1de3b9350d39ce2764c99eae', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Arcadis-cus-', 'I took my 40hr Hazwoper training with a different online company back in 2019. The certificate I currently have doesn\'t have the instructors name and I was sent to you guys. Is this something you could help with or would I have to have taken the course with you?', '<div class=\'ca\'><div class=\'info_box\'><i>I took my 40hr Hazwoper training with a different online company back in 2019. The certificate I currently have doesn\'t have the instructors name and I was sent to you guys. Is this something you could help with or would I have to have taken the course with you?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1691686900676--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691686900_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jacob Thomas</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1691686900676--><><!--begin:1691686915310--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Thomas<timestamp_1691686915_cv>:&nbsp;</b></span>Doing well and yourself?</div><!--end:1691686915310--><><!--begin:1691686934563--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691686934_co>:&nbsp;</b></span>I am good thank you</div><!--end:1691686934563--><><!--begin:1691686956348--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691686956_co>:&nbsp;</b></span>So you did not do that 40-Hour HAZWOPER with us</div><!--end:1691686956348--><><!--begin:1691686981049--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Thomas<timestamp_1691686981_cv>:&nbsp;</b></span>I did not no. I completed it with 360 training</div><!--end:1691686981049--><><!--begin:1691687020940--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691687020_co>:&nbsp;</b></span>We cannot correct or change any other company&#39;s training certificates.  </div><!--end:1691687020940--><><!--begin:1691687040519--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Thomas<timestamp_1691687040_cv>:&nbsp;</b></span>That&#39;s what I figured. Thank you though!</div><!--end:1691687040519--><><!--begin:1691687050132--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691687049_co>:&nbsp;</b></span>You are welcome!</div><!--end:1691687050132--><><!--begin:1691687057870--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691687057_co>:&nbsp;</b></span>Is there anything else I can assist you with for today?</div><!--end:1691687057870--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I took my 40hr Hazwoper training with a different online company back in 2019. The certificate I currently have doesn\'t have the instructors name and I was sent to you guys. Is this something you could help with or would I have to have taken the course with you?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jacob Thomas!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJacob Thomas: Doing well and yourself?\r\nTiffany: I am good thank you\r\nTiffany: So you did not do that 40-Hour HAZWOPER with us\r\nJacob Thomas: I did not no. I completed it with 360 training\r\nTiffany: We cannot correct or change any other company&#39;s training certificates.  \r\nJacob Thomas: That&#39;s what I figured. Thank you though!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with for today?\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('316418809KX', 1691780282, 1691781787, 1, 23, 9, 5, 0, 0, 0, 0, 3727, 0, 0, 0, 0, 'Jaspreet Mumman', 'jesse.mumman@cbre.com', '192.25.52.194', '7970860ebc5e491faa120893c5a9222f', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-CBRE-cus-Online Course-_-HAZWOPER - Powered Industrial Vehicles-cus-', 'My course looks like it froze. I was on the Powered Industrial Vehicles, more specifically the Knowledge Check for the Safe Operations subsection within Powered Industrial Vehicles.', '<div class=\'ca\'><div class=\'info_box\'><i>My course looks like it froze. I was on the Powered Industrial Vehicles, more specifically the Knowledge Check for the Safe Operations subsection within Powered Industrial Vehicles.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1691780285135--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691780284_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jaspreet Mumman</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1691780285135--><><!--begin:1691780332155--><div class=\'cv\'><span class=\'notranslate\'><b>Jaspreet Mumman<timestamp_1691780332_cv>:&nbsp;</b></span>I&#39;m doing okay, hungry haha. How are you?</div><!--end:1691780332155--><><!--begin:1691780334213--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691780334_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1691780334213--><><!--begin:1691780339728--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691780339_co>:&nbsp;</b></span>I am good thnk you</div><!--end:1691780339728--><><!--begin:1691780568709--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691780568_co>:&nbsp;</b></span>I have passed you through the current module lesson.  I also have replied to your email with more of an explaination and something attached you can look over.  </div><!--end:1691780568709--><><!--begin:1691780623594--><div class=\'cv\'><span class=\'notranslate\'><b>Jaspreet Mumman<timestamp_1691780623_cv>:&nbsp;</b></span>I will check</div><!--end:1691780623594--><><!--begin:1691780656719--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691780656_co>:&nbsp;</b></span>If you exit the module you should be able to proceed forward or start the module from the begining.</div><!--end:1691780656719--><><!--begin:1691780667471--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691780667_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1691780667471--><><!--begin:1691780798822--><div class=\'cv\'><span class=\'notranslate\'><b>Jaspreet Mumman<timestamp_1691780798_cv>:&nbsp;</b></span>I just checked the module again, it looks I have to restart the module from the start. I was nearly done with that module. Is there anyway I can start from where I had left off?</div><!--end:1691780798822--><><!--begin:1691780885265--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691780885_co>:&nbsp;</b></span>Once I clear the error and module you can either start from the begining or proceed forward onto the module assessment.  </div><!--end:1691780885265--><><!--begin:1691780918013--><div class=\'cv\'><span class=\'notranslate\'><b>Jaspreet Mumman<timestamp_1691780918_cv>:&nbsp;</b></span>okay</div><!--end:1691780918013--><><!--begin:1691780939206--><div class=\'cv\'><span class=\'notranslate\'><b>Jaspreet Mumman<timestamp_1691780939_cv>:&nbsp;</b></span>okay it says completed now, thank you</div><!--end:1691780939206--><><!--begin:1691780951459--><div class=\'cv\'><span class=\'notranslate\'><b>Jaspreet Mumman<timestamp_1691780951_cv>:&nbsp;</b></span>That should be all. I appreciate the help</div><!--end:1691780951459--><><!--begin:1691780970829--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691780970_co>:&nbsp;</b></span>Sure thing!</div><!--end:1691780970829--><><!--begin:1691780976728--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691780976_co>:&nbsp;</b></span>Have a wonderful day!</div><!--end:1691780976728--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'My course looks like it froze. I was on the Powered Industrial Vehicles, more specifically the Knowledge Check for the Safe Operations subsection within Powered Industrial Vehicles.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jaspreet Mumman!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJaspreet Mumman: I&#39;m doing okay, hungry haha. How are you?\r\nTiffany: One moment while I look you up please\r\nTiffany: I am good thnk you\r\nTiffany: I have passed you through the current module lesson.  I also have replied to your email with more of an explaination and something attached you can look over.  \r\nJaspreet Mumman: I will check\r\nTiffany: If you exit the module you should be able to proceed forward or start the module from the begining.\r\nTiffany: Is there anything else I can assist you with today?\r\nJaspreet Mumman: I just checked the module again, it looks I have to restart the module from the start. I was nearly done with that module. Is there anyway I can start from where I had left off?\r\nTiffany: Once I clear the error and module you can either start from the begining or proceed forward onto the module assessment.  \r\nJaspreet Mumman: okay\r\nJaspreet Mumman: okay it says completed now, thank you\r\nJaspreet Mumman: That should be all. I appreciate the help\r\nTiffany: Sure thing!\r\nTiffany: Have a wonderful day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('316419425EA', 1691780896, 1691781953, 1, 23, 6, 4, 0, 0, 5, 0, 7524, 0, 0, 0, 0, 'Jake Zaragoza', 'jzaragoza@ramboll.com', '38.147.237.218', 'dca3a7a1d5cff35a030beaa61b535d44', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Ramboll US Consulting-cus-Online Course-_-HAZWOPER-cus-', 'Hello, I am going through the Competent Person module but the software seems to be confused. Under the OSHA Inspection section is the Competent Person Assessment. I completed it, passed with a 90%, then when clicking next, directed back to the Menu screen. Here I was unable to go the next module because I had not yet completed the Competent Person module. Now it seems like I need to retake the whole Competent Person module.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I am going through the Competent Person module but the software seems to be confused. Under the OSHA Inspection section is the Competent Person Assessment. I completed it, passed with a 90%, then when clicking next, directed back to the Menu screen. Here I was unable to go the next module because I had not yet completed the Competent Person module. Now it seems like I need to retake the whole Competent Person module.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1691780900216--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691780900_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jake Zaragoza</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1691780900216--><><!--begin:1691780923453--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691780921_cv>:&nbsp;</b></span>I am doing well.</div><!--end:1691780923453--><><!--begin:1691780925830--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691780925_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1691780925830--><><!--begin:1691781007165--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691781007_co>:&nbsp;</b></span>I do show the module itself as completed and passed but the outside quiz is not.</div><!--end:1691781007165--><><!--begin:1691781048266--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781046_cv>:&nbsp;</b></span>So I need to retake the assessment?</div><!--end:1691781048266--><><!--begin:1691781053000--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691781052_co>:&nbsp;</b></span>If you are on the content page please click into the competent person section (module 1, assessment 1)</div><!--end:1691781053000--><><!--begin:1691781100877--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691781100_co>:&nbsp;</b></span>Yes the assessment needs to be completed.  Once you complete the assessment the next module will unlock for you.</div><!--end:1691781100877--><><!--begin:1691781134421--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781132_cv>:&nbsp;</b></span>FYI the assessment is in the middle of the module and asks question about other sections that aren&#39;t covered yet</div><!--end:1691781134421--><><!--begin:1691781230475--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781228_cv>:&nbsp;</b></span>The menu shows 7 main sections from Overview and Objectives to Summary. The second to last one is OSHA Inspection and the assessment is there. So I was never able to cover half the mini modules in OSHA Inspection</div><!--end:1691781230475--><><!--begin:1691781293103--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781291_cv>:&nbsp;</b></span>Hence why I am saying that I already took the assessment</div><!--end:1691781293103--><><!--begin:1691781330160--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781328_cv>:&nbsp;</b></span>So I never covered Citations and OSHA Inspection Knowledge Check under OSHA Inspection</div><!--end:1691781330160--><><!--begin:1691781377543--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691781377_co>:&nbsp;</b></span>Which is located inside the Compentent Person Module, correct?</div><!--end:1691781377543--><><!--begin:1691781407556--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781405_cv>:&nbsp;</b></span>Yes, the assessment is within the module</div><!--end:1691781407556--><><!--begin:1691781457404--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781455_cv>:&nbsp;</b></span>Because of this I don&#39;t get to see certain sections covered</div><!--end:1691781457404--><><!--begin:1691781508373--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691781508_co>:&nbsp;</b></span>All modules have a pre-quiz inside of it and outside of it is the last assessment.   </div><!--end:1691781508373--><><!--begin:1691781527204--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691781527_co>:&nbsp;</b></span>It may be easier talking over the  phone if you would like.</div><!--end:1691781527204--><><!--begin:1691781542889--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781541_cv>:&nbsp;</b></span>Yes</div><!--end:1691781542889--><><!--begin:1691781612238--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691781612_co>:&nbsp;</b></span>If I understand correctly, you took the mini quiz inside the module and then got stuck.  I passed you through the module in order for you to be unstuck but you were unable to complete the remaining content when I did so.  </div><!--end:1691781612238--><><!--begin:1691781710887--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781709_cv>:&nbsp;</b></span>It wasn&#39;t a mini quiz, it was the full assessment (and had more questions than the actual assessment outside of the module). It had questions about uncovered material. When I finished it, then it took me back to the module contents page</div><!--end:1691781710887--><><!--begin:1691781758995--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781757_cv>:&nbsp;</b></span>So I never covered a portion of the material</div><!--end:1691781758995--><><!--begin:1691781758150--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691781757_co>:&nbsp;</b></span>I will have to look into what you are saying.  </div><!--end:1691781758150--><><!--begin:1691781792681--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781791_cv>:&nbsp;</b></span>Ok sounds good. I&#39;ll continue for now, but just wanted to let you know I was encountering a bug in the software</div><!--end:1691781792681--><><!--begin:1691781813466--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691781813_co>:&nbsp;</b></span>Yes it sounds like maybe two quizzes merged but I will see what I can find out.  </div><!--end:1691781813466--><><!--begin:1691781830223--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691781830_co>:&nbsp;</b></span>Is there anything else I can assist you with in the meantime?</div><!--end:1691781830223--><><!--begin:1691781925524--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781923_cv>:&nbsp;</b></span>Nope I&#39;m set, thank you!</div><!--end:1691781925524--><><!--begin:1691781932634--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691781932_co>:&nbsp;</b></span>You are welcome!</div><!--end:1691781932634--><><!--begin:1691781938249--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691781938_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1691781938249--><><!--begin:1691781952708--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781951_cv>:&nbsp;</b></span>You as well!</div><!--end:1691781952708--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, I am going through the Competent Person module but the software seems to be confused. Under the OSHA Inspection section is the Competent Person Assessment. I completed it, passed with a 90%, then when clicking next, directed back to the Menu screen. Here I was unable to go the next module because I had not yet completed the Competent Person module. Now it seems like I need to retake the whole Competent Person module.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jake Zaragoza!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJake Zaragoza: I am doing well.\r\nTiffany: One moment please while I look you up\r\nTiffany: I do show the module itself as completed and passed but the outside quiz is not.\r\nJake Zaragoza: So I need to retake the assessment?\r\nTiffany: If you are on the content page please click into the competent person section (module 1, assessment 1)\r\nTiffany: Yes the assessment needs to be completed.  Once you complete the assessment the next module will unlock for you.\r\nJake Zaragoza: FYI the assessment is in the middle of the module and asks question about other sections that aren&#39;t covered yet\r\nJake Zaragoza: The menu shows 7 main sections from Overview and Objectives to Summary. The second to last one is OSHA Inspection and the assessment is there. So I was never able to cover half the mini modules in OSHA Inspection\r\nJake Zaragoza: Hence why I am saying that I already took the assessment\r\nJake Zaragoza: So I never covered Citations and OSHA Inspection Knowledge Check under OSHA Inspection\r\nTiffany: Which is located inside the Compentent Person Module, correct?\r\nJake Zaragoza: Yes, the assessment is within the module\r\nJake Zaragoza: Because of this I don&#39;t get to see certain sections covered\r\nTiffany: All modules have a pre-quiz inside of it and outside of it is the last assessment.   \r\nTiffany: It may be easier talking over the  phone if you would like.\r\nJake Zaragoza: Yes\r\nTiffany: If I understand correctly, you took the mini quiz inside the module and then got stuck.  I passed you through the module in order for you to be unstuck but you were unable to complete the remaining content when I did so.  \r\nJake Zaragoza: It wasn&#39;t a mini quiz, it was the full assessment (and had more questions than the actual assessment outside of the module). It had questions about uncovered material. When I finished it, then it took me back to the module contents page\r\nJake Zaragoza: So I never covered a portion of the material\r\nTiffany: I will have to look into what you are saying.  \r\nJake Zaragoza: Ok sounds good. I&#39;ll continue for now, but just wanted to let you know I was encountering a bug in the software\r\nTiffany: Yes it sounds like maybe two quizzes merged but I will see what I can find out.  \r\nTiffany: Is there anything else I can assist you with in the meantime?\r\nJake Zaragoza: Nope I&#39;m set, thank you!\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nJake Zaragoza: You as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('316425628GW', 1691787132, 1691787302, 2, 23, 39, 4, 0, 0, 0, 0, 1730, 0, 0, 0, 0, 'Ranay Kirkman', 'ranay.kirkman@dnr.mo.gov', '168.166.80.243', '2ff4973c9a1d5d5a722d7b1378455b98', 'Select Area of Inquiry:-_-Other-cus-Company-_-MDNR-cus-', 'What times do the classes start and end for the 40 in person HAZWOPER course?', '<div class=\'ca\'><div class=\'info_box\'><i>What times do the classes start and end for the 40 in person HAZWOPER course?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1691787136241--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691787136_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ranay Kirkman</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1691787136241--><><!--begin:1691787190401--><div class=\'cv\'><span class=\'notranslate\'><b>Ranay Kirkman<timestamp_1691787190_cv>:&nbsp;</b></span>Good! Yourself?</div><!--end:1691787190401--><><!--begin:1691787220215--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691787220_co>:&nbsp;</b></span>Good thank you. Usually 8:00am to 6:00pm Tuesday through Friday 4/10-Hour days.</div><!--end:1691787220215--><><!--begin:1691787251631--><div class=\'cv\'><span class=\'notranslate\'><b>Ranay Kirkman<timestamp_1691787251_cv>:&nbsp;</b></span>Are there going to be breaks?</div><!--end:1691787251631--><><!--begin:1691787276955--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691787276_co>:&nbsp;</b></span>There are two short breaks (one in the morning and one in the afternoon) and a lunch break each day.  We do not provide lunch.  Student&#39;s can bring a lunch or plan to go to a nearby location during the break.</div><!--end:1691787276955--><><!--begin:1691787301045--><div class=\'cv\'><span class=\'notranslate\'><b>Ranay Kirkman<timestamp_1691787301_cv>:&nbsp;</b></span>Okay. Thank you!</div><!--end:1691787301045--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'What times do the classes start and end for the 40 in person HAZWOPER course?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ranay Kirkman!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRanay Kirkman: Good! Yourself?\r\nTiffany: Good thank you. Usually 8:00am to 6:00pm Tuesday through Friday 4/10-Hour days.\r\nRanay Kirkman: Are there going to be breaks?\r\nTiffany: There are two short breaks (one in the morning and one in the afternoon) and a lunch break each day.  We do not provide lunch.  Student&#39;s can bring a lunch or plan to go to a nearby location during the break.\r\nRanay Kirkman: Okay. Thank you!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('316661030YY', 1692022517, 1692023124, 2, 23, 22, 4, 0, 0, 0, 0, 3904, 0, 0, 0, 0, 'Simone Mitchell', 'Simone.Mitchell.Contractor@Usap.gov', '157.132.194.146', 'ac507063bd3645fc473c42e1b949881d', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Leidos / Antarctica Support Program-cus-', 'Hello!! I need to make a registration for 08 people ', '<div class=\'ca\'><div class=\'info_box\'><i>Hello!! I need to make a registration for 08 people </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692022520799--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692022520_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Simone Mitchell</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692022520799--><><!--begin:1692022558586--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692022558_co>:&nbsp;</b></span>Which class do you need to register the students for?</div><!--end:1692022558586--><><!--begin:1692022574041--><div class=\'cv\'><span class=\'notranslate\'><b>Simone Mitchell<timestamp_1692022574_cv>:&nbsp;</b></span>8-Hour OSHA HAZWOPER Annual Refresher - Online Training</div><!--end:1692022574041--><><!--begin:1692022654002--><div class=\'cv\'><span class=\'notranslate\'><b>Simone Mitchell<timestamp_1692022654_cv>:&nbsp;</b></span>I&#39;m only the person that who is going to register them and pay for the classes. </div><!--end:1692022654002--><><!--begin:1692022661392--><div class=\'cv\'><span class=\'notranslate\'><b>Simone Mitchell<timestamp_1692022661_cv>:&nbsp;</b></span>I won&#39;t be doing the class</div><!--end:1692022661392--><><!--begin:1692022679836--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692022679_co>:&nbsp;</b></span>I was told Tracy was speaking to you last week regarding your needs.  She says she needs to talk with you again.  Could I have her give you a call to assist you?  What is the best number to reach you at?</div><!--end:1692022679836--><><!--begin:1692022835049--><div class=\'cv\'><span class=\'notranslate\'><b>Simone Mitchell<timestamp_1692022835_cv>:&nbsp;</b></span>I&#39;m afraid you talking to someone else or another Material Planner that has a similar order</div><!--end:1692022835049--><><!--begin:1692022907049--><div class=\'cv\'><span class=\'notranslate\'><b>Simone Mitchell<timestamp_1692022907_cv>:&nbsp;</b></span>my number is <a href=\'tel:7205682143\' target=\'_blank\' rel=\'noopener noreferrer\'>720-568-2143</a></div><!--end:1692022907049--><><!--begin:1692023006774--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692023006_co>:&nbsp;</b></span>Thank you.  I will have her give you a call. I believe she just wants to make sure we get you the correct training.  </div><!--end:1692023006774--><><!--begin:1692023023905--><div class=\'cv\'><span class=\'notranslate\'><b>Simone Mitchell<timestamp_1692023023_cv>:&nbsp;</b></span>Wonderful!! thank you</div><!--end:1692023023905--><><!--begin:1692023034422--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692023034_co>:&nbsp;</b></span>You are welcome!</div><!--end:1692023034422--><><!--begin:1692023051239--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692023051_co>:&nbsp;</b></span>TO submit the order you will need the following link as well: <a href=\'https://csregs.com/products/8-hour-osha-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/8-hour-osha-hazwoper-annual-refresher</a></div><!--end:1692023051239--><><!--begin:1692023069383--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692023069_co>:&nbsp;</b></span>Tracy will be calling you in a miment</div><!--end:1692023069383--><><!--begin:1692023080678--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692023080_co>:&nbsp;</b></span>Is there anything wlse I can assist you with today?</div><!--end:1692023080678--><><!--begin:1692023121041--><div class=\'cv\'><span class=\'notranslate\'><b>Simone Mitchell<timestamp_1692023121_cv>:&nbsp;</b></span>that&#39;s it!! thank you!</div><!--end:1692023121041--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello!! I need to make a registration for 08 people \r\nTiffany has joined the chat.\r\nTiffany: Hi, Simone Mitchell!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Which class do you need to register the students for?\r\nSimone Mitchell: 8-Hour OSHA HAZWOPER Annual Refresher - Online Training\r\nSimone Mitchell: I&#39;m only the person that who is going to register them and pay for the classes. \r\nSimone Mitchell: I won&#39;t be doing the class\r\nTiffany: I was told Tracy was speaking to you last week regarding your needs.  She says she needs to talk with you again.  Could I have her give you a call to assist you?  What is the best number to reach you at?\r\nSimone Mitchell: I&#39;m afraid you talking to someone else or another Material Planner that has a similar order\r\nSimone Mitchell: my number is tel:7205682143\r\nTiffany: Thank you.  I will have her give you a call. I believe she just wants to make sure we get you the correct training.  \r\nSimone Mitchell: Wonderful!! thank you\r\nTiffany: You are welcome!\r\nTiffany: TO submit the order you will need the following link as well: https://csregs.com/products/8-hour-osha-hazwoper-annual-refresher\r\nTiffany: Tracy will be calling you in a miment\r\nTiffany: Is there anything wlse I can assist you with today?\r\nSimone Mitchell: that&#39;s it!! thank you!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('316664279AV', 1692025773, 1692026196, 2, 23, 29, 5, 0, 0, 5, 0, 3992, 0, 0, 0, 0, 'James Davis', 'scott.davis@aptim.com', '204.148.224.234', '7cb692022135db40b6d7059aae45a74c', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-APTIM-cus-', 'I have been busy since procuring the 8-hour OSHA refresher class and it expired on me before I could get around to starting it.  I went to start it today and realized this.  Is there a way I can have access reactivated so I can begin and complete it this week?', '<div class=\'ca\'><div class=\'info_box\'><i>I have been busy since procuring the 8-hour OSHA refresher class and it expired on me before I could get around to starting it.  I went to start it today and realized this.  Is there a way I can have access reactivated so I can begin and complete it this week?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692025776534--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692025776_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>James Davis</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692025776534--><><!--begin:1692025786752--><div class=\'cv\'><span class=\'notranslate\'><b>James Davis<timestamp_1692025786_cv>:&nbsp;</b></span>Fine, thanks.</div><!--end:1692025786752--><><!--begin:1692025790960--><div class=\'cv\'><span class=\'notranslate\'><b>James Davis<timestamp_1692025790_cv>:&nbsp;</b></span>8 Hour HAZWOPER (available until June 23, 2023)</div><!--end:1692025790960--><><!--begin:1692025812499--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692025820_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1692025812499--><><!--begin:1692025831972--><div class=\'cv\'><span class=\'notranslate\'><b>James Davis<timestamp_1692025831_cv>:&nbsp;</b></span>Thanks.</div><!--end:1692025831972--><><!--begin:1692025926198--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692025926_co>:&nbsp;</b></span>My system is running a bit slow I apologize for the delay</div><!--end:1692025926198--><><!--begin:1692026095140--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692026094_co>:&nbsp;</b></span>Normally we are only authorized to issue a one time 30 day extension at no fee from the orignal expiration date.  I have been approved to extend your course to 08/23/2023 at no fee.  You need to complete the course befor ethis new expiration date.  If you need any additional extend you will need to pay a 25% course reactivaiton fee.  </div><!--end:1692026095140--><><!--begin:1692026124073--><div class=\'cv\'><span class=\'notranslate\'><b>James Davis<timestamp_1692026124_cv>:&nbsp;</b></span>Thank you!</div><!--end:1692026124073--><><!--begin:1692026133535--><div class=\'cv\'><span class=\'notranslate\'><b>James Davis<timestamp_1692026133_cv>:&nbsp;</b></span>I appreciate the assistance.  I will get it done this week</div><!--end:1692026133535--><><!--begin:1692026140758--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692026140_co>:&nbsp;</b></span>You can refresh you page and the course is available now</div><!--end:1692026140758--><><!--begin:1692026153158--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692026153_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1692026153158--><><!--begin:1692026163118--><div class=\'cv\'><span class=\'notranslate\'><b>James Davis<timestamp_1692026163_cv>:&nbsp;</b></span>That is it.  Thank you!</div><!--end:1692026163118--><><!--begin:1692026178691--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692026178_co>:&nbsp;</b></span>You are welcome!</div><!--end:1692026178691--><><!--begin:1692026183437--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692026183_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1692026183437--><><!--begin:1692026192670--><div class=\'cv\'><span class=\'notranslate\'><b>James Davis<timestamp_1692026192_cv>:&nbsp;</b></span>You too</div><!--end:1692026192670--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have been busy since procuring the 8-hour OSHA refresher class and it expired on me before I could get around to starting it.  I went to start it today and realized this.  Is there a way I can have access reactivated so I can begin and complete it this week?\r\nTiffany has joined the chat.\r\nTiffany: Hi, James Davis!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJames Davis: Fine, thanks.\r\nJames Davis: 8 Hour HAZWOPER (available until June 23, 2023)\r\nTiffany: One moment while I look you up please\r\nJames Davis: Thanks.\r\nTiffany: My system is running a bit slow I apologize for the delay\r\nTiffany: Normally we are only authorized to issue a one time 30 day extension at no fee from the orignal expiration date.  I have been approved to extend your course to 08/23/2023 at no fee.  You need to complete the course befor ethis new expiration date.  If you need any additional extend you will need to pay a 25% course reactivaiton fee.  \r\nJames Davis: Thank you!\r\nJames Davis: I appreciate the assistance.  I will get it done this week\r\nTiffany: You can refresh you page and the course is available now\r\nTiffany: Is there anything else I can assist you with?\r\nJames Davis: That is it.  Thank you!\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nJames Davis: You too\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3166701357C', 1692031614, 1692031976, 2, 19, 14, 12, 0, 0, 5, 0, 1763, 430, 0, 0, 0, 'Brian Seals', 'bseals@tabetmfg.com', '174.77.91.77', '96b448bf28a4f70776ada6e2b679ab53', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Tabet manufacturing co.-cus-', 'I just signed up for a class for Hazwopper Training in Raleigh, Nc and wanted to confirm the address so I can book a hotel in the area. The address that I have is 1309 Corporation Pkwy, Raleigh Nc 27610. If you could just confirm that this is the training location it would help me out on getting accommodations set up for this trip. Thank you for your time. Have an amazing week. ', '<div class=\'ca\'><div class=\'info_box\'><i>I just signed up for a class for Hazwopper Training in Raleigh, Nc and wanted to confirm the address so I can book a hotel in the area. The address that I have is 1309 Corporation Pkwy, Raleigh Nc 27610. If you could just confirm that this is the training location it would help me out on getting accommodations set up for this trip. Thank you for your time. Have an amazing week. </i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1692031644512--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1692031644_co>:&nbsp;</b></span>jUST A MINUTE </div><!--end:1692031644512--><><!--begin:1692031698301--><div class=\'cv\'><span class=\'notranslate\'><b>Brian Seals<timestamp_1692031698_cv>:&nbsp;</b></span>take your time I thought this was an email I was writing. lol</div><!--end:1692031698301--><><!--begin:1692031865799--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1692031865_co>:&nbsp;</b></span>Brian  That is the address that I show for the class at this time.</div><!--end:1692031865799--><><!--begin:1692031916038--><div class=\'cv\'><span class=\'notranslate\'><b>Brian Seals<timestamp_1692031916_cv>:&nbsp;</b></span>I figured as much. Just wanted to make sure. thank you for helping me.</div><!--end:1692031916038--><><!--begin:1692031957138--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1692031957_co>:&nbsp;</b></span>My pleasure!  Have a great week!!</div><!--end:1692031957138--><><!--begin:1692031969062--><div class=\'cv\'><span class=\'notranslate\'><b>Brian Seals<timestamp_1692031969_cv>:&nbsp;</b></span>You too!!!!</div><!--end:1692031969062--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I just signed up for a class for Hazwopper Training in Raleigh, Nc and wanted to confirm the address so I can book a hotel in the area. The address that I have is 1309 Corporation Pkwy, Raleigh Nc 27610. If you could just confirm that this is the training location it would help me out on getting accommodations set up for this trip. Thank you for your time. Have an amazing week. \r\nTracy has joined the chat.\r\nTracy: jUST A MINUTE \r\nBrian Seals: take your time I thought this was an email I was writing. lol\r\nTracy: Brian  That is the address that I show for the class at this time.\r\nBrian Seals: I figured as much. Just wanted to make sure. thank you for helping me.\r\nTracy: My pleasure!  Have a great week!!\r\nBrian Seals: You too!!!!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('316672650M8', 1692034129, 1692034458, 2, 23, 14, 10, 0, 0, 0, 0, 3895, 0, 0, 0, 0, 'Devin', 'devinqlackey@gmail.com', '108.69.88.148', '39902229f1d840fc7919c27546aa2311', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Formerly Apex Companies LLC (Now EBI)-cus-', 'Hey, I recently switched companies and cannot locate my 40 hr refresher certificate. Do you have it on file?', '<div class=\'ca\'><div class=\'info_box\'><i>Hey, I recently switched companies and cannot locate my 40 hr refresher certificate. Do you have it on file?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692034132892--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692034132_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Devin</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692034132892--><><!--begin:1692034189395--><div class=\'cv\'><span class=\'notranslate\'><b>Devin<timestamp_1692034188_cv>:&nbsp;</b></span>Hi Tiffany, I believe I took a 40hr hazwoper course with your company earlier this year. I have switched jobs and cannot locate my certificate, can you help me with that?</div><!--end:1692034189395--><><!--begin:1692034200382--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692034200_co>:&nbsp;</b></span>If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. </div><!--end:1692034200382--><><!--begin:1692034274560--><div class=\'cv\'><span class=\'notranslate\'><b>Devin<timestamp_1692034273_cv>:&nbsp;</b></span>ok that is fine. Can you confirm for me that you do in fact have it on file before I acquire that written permission?</div><!--end:1692034274560--><><!--begin:1692034314070--><div class=\'cv\'><span class=\'notranslate\'><b>Devin<timestamp_1692034313_cv>:&nbsp;</b></span>I&#39;m pretty confident I got the refresher, but I could be wrong. If that&#39;s the case it would be much easier for me to just take the refresher with the new company, you know?</div><!--end:1692034314070--><><!--begin:1692034339841--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692034339_co>:&nbsp;</b></span>Yes I show you completed on 03/04/2022</div><!--end:1692034339841--><><!--begin:1692034358089--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692034357_co>:&nbsp;</b></span>I only show the 40 HAZ on file no 8-Hour Refresher</div><!--end:1692034358089--><><!--begin:1692034377967--><div class=\'cv\'><span class=\'notranslate\'><b>Devin<timestamp_1692034377_cv>:&nbsp;</b></span>ok! that saves me a lot of time. Thank you!</div><!--end:1692034377967--><><!--begin:1692034383904--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692034383_co>:&nbsp;</b></span>You are welcome@</div><!--end:1692034383904--><><!--begin:1692034394304--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692034394_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1692034394304--><><!--begin:1692034411308--><div class=\'cv\'><span class=\'notranslate\'><b>Devin<timestamp_1692034410_cv>:&nbsp;</b></span>I don&#39;t believe so. Thank you again, Tiffany!</div><!--end:1692034411308--><><!--begin:1692034448822--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692034448_co>:&nbsp;</b></span>If you think of anything else, you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1692034448822--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hey, I recently switched companies and cannot locate my 40 hr refresher certificate. Do you have it on file?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Devin!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDevin: Hi Tiffany, I believe I took a 40hr hazwoper course with your company earlier this year. I have switched jobs and cannot locate my certificate, can you help me with that?\r\nTiffany: If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. \r\nDevin: ok that is fine. Can you confirm for me that you do in fact have it on file before I acquire that written permission?\r\nDevin: I&#39;m pretty confident I got the refresher, but I could be wrong. If that&#39;s the case it would be much easier for me to just take the refresher with the new company, you know?\r\nTiffany: Yes I show you completed on 03/04/2022\r\nTiffany: I only show the 40 HAZ on file no 8-Hour Refresher\r\nDevin: ok! that saves me a lot of time. Thank you!\r\nTiffany: You are welcome@\r\nTiffany: Is there anything else I can assist you with today?\r\nDevin: I don&#39;t believe so. Thank you again, Tiffany!\r\nTiffany: If you think of anything else, you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('316673186AN', 1692034679, 1692035375, 2, 23, 28, 4, 0, 0, 4, 0, 3701, 0, 0, 0, 0, 'Joseph Rodriguez', 'j_rodriguez6@u.pacific.edu', '12.88.150.186', 'de7eca108aaefc5cdcfbff86fef3ec2e', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-NV5-cus-', 'I have previously completed a 40 hour HAZWOPER training and I want to know if I can see if there is a record of the certificate. This would have been completed between 2013 and 2015', '<div class=\'ca\'><div class=\'info_box\'><i>I have previously completed a 40 hour HAZWOPER training and I want to know if I can see if there is a record of the certificate. This would have been completed between 2013 and 2015</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692034682762--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692034682_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Joseph Rodriguez</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692034682762--><><!--begin:1692034691976--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Rodriguez<timestamp_1692034692_cv>:&nbsp;</b></span>I am well thankyou</div><!--end:1692034691976--><><!--begin:1692034736431--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692034736_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1692034736431--><><!--begin:1692034760972--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Rodriguez<timestamp_1692034761_cv>:&nbsp;</b></span>Thanks</div><!--end:1692034760972--><><!--begin:1692034935074--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692034934_co>:&nbsp;</b></span>Yes we do have it on file</div><!--end:1692034935074--><><!--begin:1692034959862--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Rodriguez<timestamp_1692034959_cv>:&nbsp;</b></span>Great. What was the dates from if you dont mind my asking?</div><!--end:1692034959862--><><!--begin:1692035029419--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692035029_co>:&nbsp;</b></span>02/24/2014 is the date you completed the 40 HAZ<br></div><!--end:1692035029419--><><!--begin:1692035045127--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692035044_co>:&nbsp;</b></span>TO request another copy please use the following link: <a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a></div><!--end:1692035045127--><><!--begin:1692035060188--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Rodriguez<timestamp_1692035060_cv>:&nbsp;</b></span>I am going to want to do the 8 hour refresher. Is there anything specific I should do to ensure I don&#39;t have any complications with qualifying for an up to date 40 hr HAZWOPR</div><!--end:1692035060188--><><!--begin:1692035132023--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692035131_co>:&nbsp;</b></span>If you have not done an 8-Hour HAZWOPER since you completed the 40-Hour HAZWOPER, I would suggest completing the 40-HOur HAZWOPER again as it does require an annual 8-Hour Refresher to stay compliant</div><!--end:1692035132023--><><!--begin:1692035253431--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Rodriguez<timestamp_1692035253_cv>:&nbsp;</b></span>Ok thank you for the help</div><!--end:1692035253431--><><!--begin:1692035288156--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692035288_co>:&nbsp;</b></span>You are welcome!</div><!--end:1692035288156--><><!--begin:1692035297351--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692035297_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1692035297351--><><!--begin:1692035356860--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Rodriguez<timestamp_1692035356_cv>:&nbsp;</b></span>No that is it. Thanks</div><!--end:1692035356860--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have previously completed a 40 hour HAZWOPER training and I want to know if I can see if there is a record of the certificate. This would have been completed between 2013 and 2015\r\nTiffany has joined the chat.\r\nTiffany: Hi, Joseph Rodriguez!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJoseph Rodriguez: I am well thankyou\r\nTiffany: One moment while I look you up please\r\nJoseph Rodriguez: Thanks\r\nTiffany: Yes we do have it on file\r\nJoseph Rodriguez: Great. What was the dates from if you dont mind my asking?\r\nTiffany: 02/24/2014 is the date you completed the 40 HAZ\r\nTiffany: TO request another copy please use the following link: https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\r\nJoseph Rodriguez: I am going to want to do the 8 hour refresher. Is there anything specific I should do to ensure I don&#39;t have any complications with qualifying for an up to date 40 hr HAZWOPR\r\nTiffany: If you have not done an 8-Hour HAZWOPER since you completed the 40-Hour HAZWOPER, I would suggest completing the 40-HOur HAZWOPER again as it does require an annual 8-Hour Refresher to stay compliant\r\nJoseph Rodriguez: Ok thank you for the help\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nJoseph Rodriguez: No that is it. Thanks\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('316678164Z5', 1692039637, 1692040243, 1, 23, 8, 5, 0, 0, 0, 0, 2842, 0, 0, 0, 0, 'Joseph Widder', 'JWidder@trcsolutions.com', '73.17.34.215', 'fe224604fe65d9320d91fee95822d506', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-TRC Companies Inc.-cus-Online Course-_-OSHA Site Supervisor-cus-', 'Principles of Safety Module - Assessment frozen. Cannot proceed/submit the assessment.', '<div class=\'ca\'><div class=\'info_box\'><i>Principles of Safety Module - Assessment frozen. Cannot proceed/submit the assessment.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692039639973--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692039639_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Joseph Widder</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692039639973--><><!--begin:1692039665377--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Widder<timestamp_1692039666_cv>:&nbsp;</b></span>hello, I&#39;m just going through my site supervisor training module and the assessment is frozen</div><!--end:1692039665377--><><!--begin:1692039808652--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692039808_co>:&nbsp;</b></span>Joseph sorry to hear you are having troubles with your Site Supervisor training course now. <br>I have passed you through the module.  </div><!--end:1692039808652--><><!--begin:1692039808990--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Widder<timestamp_1692039809_cv>:&nbsp;</b></span>any idea whats happening here?</div><!--end:1692039808990--><><!--begin:1692039816564--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Widder<timestamp_1692039816_cv>:&nbsp;</b></span>oh great, thank you so much</div><!--end:1692039816564--><><!--begin:1692039907531--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692039907_co>:&nbsp;</b></span>I am going to try to look into it more but I do not see the standard reasons on why it would happen.  Your course doesn&#39;t show it timed out due to inactivity and you are exiting the modules and course properly from what I see on my end.  </div><!--end:1692039907531--><><!--begin:1692039995362--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692039995_co>:&nbsp;</b></span>Whenever possible I would advise using Chrome while logged into train.  </div><!--end:1692039995362--><><!--begin:1692040039610--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692040039_co>:&nbsp;</b></span>Is there anything else I can assist you with at this time?</div><!--end:1692040039610--><><!--begin:1692040241067--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692040240_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1692040241067--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Principles of Safety Module - Assessment frozen. Cannot proceed/submit the assessment.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Joseph Widder!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJoseph Widder: hello, I&#39;m just going through my site supervisor training module and the assessment is frozen\r\nTiffany: Joseph sorry to hear you are having troubles with your Site Supervisor training course now. I have passed you through the module.  \r\nJoseph Widder: any idea whats happening here?\r\nJoseph Widder: oh great, thank you so much\r\nTiffany: I am going to try to look into it more but I do not see the standard reasons on why it would happen.  Your course doesn&#39;t show it timed out due to inactivity and you are exiting the modules and course properly from what I see on my end.  \r\nTiffany: Whenever possible I would advise using Chrome while logged into train.  \r\nTiffany: Is there anything else I can assist you with at this time?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('3167550485E', 1692116527, 1692116857, 1, 23, 14, 7, 0, 0, 0, 1, 3488, 0, 0, 0, 0, 'Joseph Widder', 'JWidder@trcsolutions.com', '73.17.34.215', 'fe224604fe65d9320d91fee95822d506', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-TRC Companies Inc.-cus-Online Course-_-OSHA Site Supervisor-cus-', 'Decontamination Procedures Assessment frozen.', '<div class=\'ca\'><div class=\'info_box\'><i>Decontamination Procedures Assessment frozen.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692116530903--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692116530_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Joseph Widder</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692116530903--><><!--begin:1692116554406--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Widder<timestamp_1692116554_cv>:&nbsp;</b></span>Hello</div><!--end:1692116554406--><><!--begin:1692116579588--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Widder<timestamp_1692116579_cv>:&nbsp;</b></span>My assessment for the OSHA site supervisor in the decontamination procedures module is frozen</div><!--end:1692116579588--><><!--begin:1692116633983--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692116633_co>:&nbsp;</b></span>I am sorry for all the issues you are experiencing.  Does your computer have high security?</div><!--end:1692116633983--><><!--begin:1692116661831--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692116661_co>:&nbsp;</b></span>It may be blocking pop ups throughout the training if so.  </div><!--end:1692116661831--><><!--begin:1692116671160--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692116671_co>:&nbsp;</b></span>I have passed you through the module again.</div><!--end:1692116671160--><><!--begin:1692116671805--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Widder<timestamp_1692116671_cv>:&nbsp;</b></span>Oh, possibly</div><!--end:1692116671805--><><!--begin:1692116694683--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Widder<timestamp_1692116694_cv>:&nbsp;</b></span>Thank you</div><!--end:1692116694683--><><!--begin:1692116704157--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692116704_co>:&nbsp;</b></span>You are welcome!</div><!--end:1692116704157--><><!--begin:1692116704481--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Widder<timestamp_1692116704_cv>:&nbsp;</b></span>I&#39;m not sure why this issue keeps popping up</div><!--end:1692116704481--><><!--begin:1692116709913--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Widder<timestamp_1692116709_cv>:&nbsp;</b></span>sorry about tha</div><!--end:1692116709913--><><!--begin:1692116712138--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Widder<timestamp_1692116712_cv>:&nbsp;</b></span>that*</div><!--end:1692116712138--><><!--begin:1692116743718--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692116743_co>:&nbsp;</b></span>Please allow all po ups from our site and maybe that will assist with the errors.</div><!--end:1692116743718--><><!--begin:1692116758534--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Widder<timestamp_1692116758_cv>:&nbsp;</b></span>ok will do, thank you for your help</div><!--end:1692116758534--><><!--begin:1692116773219--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692116773_co>:&nbsp;</b></span>As always you are welcome! Have a safe day!</div><!--end:1692116773219--><><!--begin:1692116826619--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Widder<timestamp_1692116826_cv>:&nbsp;</b></span>you as well! thanks</div><!--end:1692116826619--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Decontamination Procedures Assessment frozen.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Joseph Widder!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJoseph Widder: Hello\r\nJoseph Widder: My assessment for the OSHA site supervisor in the decontamination procedures module is frozen\r\nTiffany: I am sorry for all the issues you are experiencing.  Does your computer have high security?\r\nTiffany: It may be blocking pop ups throughout the training if so.  \r\nTiffany: I have passed you through the module again.\r\nJoseph Widder: Oh, possibly\r\nJoseph Widder: Thank you\r\nTiffany: You are welcome!\r\nJoseph Widder: I&#39;m not sure why this issue keeps popping up\r\nJoseph Widder: sorry about tha\r\nJoseph Widder: that*\r\nTiffany: Please allow all po ups from our site and maybe that will assist with the errors.\r\nJoseph Widder: ok will do, thank you for your help\r\nTiffany: As always you are welcome! Have a safe day!\r\nJoseph Widder: you as well! thanks\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('316764590MX', 1692126062, 1692126380, 1, 23, 7, 3, 0, 0, 0, 0, 3372, 0, 0, 0, 0, 'Malissa Wilson', 'malissa.wilson@danfoss.com', '73.243.130.251', 'e7c376bb634e34f6f97131b69201e575', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Danfoss-cus-Online Course-_-RCRA Initial Certification-cus-', 'I am at the module assessment for the combustible disposal module and my assessment is not allowing me to retake the assessment.', '<div class=\'ca\'><div class=\'info_box\'><i>I am at the module assessment for the combustible disposal module and my assessment is not allowing me to retake the assessment.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692126066538--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692126066_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Malissa Wilson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692126066538--><><!--begin:1692126073166--><div class=\'cv\'><span class=\'notranslate\'><b>Malissa Wilson<timestamp_1692126075_cv>:&nbsp;</b></span>great thank you</div><!--end:1692126073166--><><!--begin:1692126120983--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692126120_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1692126120983--><><!--begin:1692126195328--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692126195_co>:&nbsp;</b></span>I looked up your login history and it appears your account timed out a couple times (3) on 08/13.</div><!--end:1692126195328--><><!--begin:1692126204807--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692126204_co>:&nbsp;</b></span>To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.<br></div><!--end:1692126204807--><><!--begin:1692126220561--><div class=\'cv\'><span class=\'notranslate\'><b>Malissa Wilson<timestamp_1692126222_cv>:&nbsp;</b></span>I will do that</div><!--end:1692126220561--><><!--begin:1692126250023--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692126249_co>:&nbsp;</b></span>I have passed you on the Combustion Disposal. You may proceed forward or start the module from the begining.</div><!--end:1692126250023--><><!--begin:1692126270507--><div class=\'cv\'><span class=\'notranslate\'><b>Malissa Wilson<timestamp_1692126272_cv>:&nbsp;</b></span>Thank you.</div><!--end:1692126270507--><><!--begin:1692126279241--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692126279_co>:&nbsp;</b></span>You are welcome!</div><!--end:1692126279241--><><!--begin:1692126288483--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692126288_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1692126288483--><><!--begin:1692126308624--><div class=\'cv\'><span class=\'notranslate\'><b>Malissa Wilson<timestamp_1692126310_cv>:&nbsp;</b></span>No that will do thank you for the help.</div><!--end:1692126308624--><><!--begin:1692126331167--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692126331_co>:&nbsp;</b></span>You are welcome again!</div><!--end:1692126331167--><><!--begin:1692126335137--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692126334_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1692126335137--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am at the module assessment for the combustible disposal module and my assessment is not allowing me to retake the assessment.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Malissa Wilson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMalissa Wilson: great thank you\r\nTiffany: One moment please while I look you up\r\nTiffany: I looked up your login history and it appears your account timed out a couple times (3) on 08/13.\r\nTiffany: To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.\r\nMalissa Wilson: I will do that\r\nTiffany: I have passed you on the Combustion Disposal. You may proceed forward or start the module from the begining.\r\nMalissa Wilson: Thank you.\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nMalissa Wilson: No that will do thank you for the help.\r\nTiffany: You are welcome again!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3168342037V', 1692195713, 1692197238, 2, 23, 45, 7, 0, 0, 5, 0, 7237, 0, 0, 0, 0, 'Phillip', 'phillip.alford@ghd.com', '104.5.249.20', '70893377c848a7851833d0556d66828f', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-GHD-cus-', 'How do I create a new login?', '<div class=\'ca\'><div class=\'info_box\'><i>How do I create a new login?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692195717154--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692195717_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Phillip</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692195717154--><><!--begin:1692195733452--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692195733_cv>:&nbsp;</b></span>doing well, and you?</div><!--end:1692195733452--><><!--begin:1692195743278--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692195743_co>:&nbsp;</b></span>I am good thank you</div><!--end:1692195743278--><><!--begin:1692195762988--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692195763_cv>:&nbsp;</b></span>How DO I create a new login?</div><!--end:1692195762988--><><!--begin:1692195774142--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692195773_co>:&nbsp;</b></span>What website are you on? Have you already purchased training?</div><!--end:1692195774142--><><!--begin:1692195819426--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692195819_cv>:&nbsp;</b></span>It was already purchased. I have her login information</div><!--end:1692195819426--><><!--begin:1692195837401--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692195837_co>:&nbsp;</b></span>Do you have an order number?</div><!--end:1692195837401--><><!--begin:1692195861480--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692195861_cv>:&nbsp;</b></span>23214</div><!--end:1692195861480--><><!--begin:1692195986369--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692195986_co>:&nbsp;</b></span>Did you get the course invite email?</div><!--end:1692195986369--><><!--begin:1692196011054--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692196011_cv>:&nbsp;</b></span>no I havent</div><!--end:1692196011054--><><!--begin:1692196033614--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692196033_co>:&nbsp;</b></span>It was resent today.  Did you check the junk or spam folder?</div><!--end:1692196033614--><><!--begin:1692196052520--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692196052_co>:&nbsp;</b></span>You will need the link to create your log in</div><!--end:1692196052520--><><!--begin:1692196192862--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692196193_cv>:&nbsp;</b></span>Even when I resend it I still dont get an email.</div><!--end:1692196192862--><><!--begin:1692196232378--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692196232_co>:&nbsp;</b></span>I can or you can download the course invite and it will create a PDF version since you are not receeiving the emails</div><!--end:1692196232378--><><!--begin:1692196353369--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692196353_co>:&nbsp;</b></span>Do you want me to do that and send you an email manually from my outlook email?</div><!--end:1692196353369--><><!--begin:1692196371177--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692196371_cv>:&nbsp;</b></span>I have it downloaded</div><!--end:1692196371177--><><!--begin:1692196385152--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692196385_co>:&nbsp;</b></span>Great!</div><!--end:1692196385152--><><!--begin:1692196402031--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692196401_co>:&nbsp;</b></span>You can follow the directions to set up your online account.  </div><!--end:1692196402031--><><!--begin:1692196444372--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692196444_cv>:&nbsp;</b></span>It keeps going back to the login of my HR admin.</div><!--end:1692196444372--><><!--begin:1692196476576--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692196476_co>:&nbsp;</b></span>You have to be sure to log out of that persons account if you are using the same computer</div><!--end:1692196476576--><><!--begin:1692196680343--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692196680_cv>:&nbsp;</b></span>When I click the link it automatically pulls up the wrong login</div><!--end:1692196680343--><><!--begin:1692196723495--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692196723_co>:&nbsp;</b></span>Did you log out of the admin&#39;s account?</div><!--end:1692196723495--><><!--begin:1692196734634--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692196734_cv>:&nbsp;</b></span>yes</div><!--end:1692196734634--><><!--begin:1692196766572--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692196766_co>:&nbsp;</b></span>One moment please</div><!--end:1692196766572--><><!--begin:1692196861220--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692196861_co>:&nbsp;</b></span>I was able to download the invite and create an account for you</div><!--end:1692196861220--><><!--begin:1692196876590--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692196876_co>:&nbsp;</b></span>Please use your email address to log in and the password safet123</div><!--end:1692196876590--><><!--begin:1692196890867--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692196890_co>:&nbsp;</b></span>Log in Page link is: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1692196890867--><><!--begin:1692197026132--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692197025_co>:&nbsp;</b></span>Were you able to log in?</div><!--end:1692197026132--><><!--begin:1692197083605--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692197084_cv>:&nbsp;</b></span>its saying invalid login/password</div><!--end:1692197083605--><><!--begin:1692197113463--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692197113_co>:&nbsp;</b></span>Please close that page and then click the log in link I posted above and then try again.</div><!--end:1692197113463--><><!--begin:1692197138334--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692197138_co>:&nbsp;</b></span>Password is safety123</div><!--end:1692197138334--><><!--begin:1692197205014--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692197204_co>:&nbsp;</b></span>Is there anything else I can assis tyou with today?</div><!--end:1692197205014--><><!--begin:1692197211373--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692197211_cv>:&nbsp;</b></span>Ok Now Im logged in! thank you</div><!--end:1692197211373--><><!--begin:1692197219057--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692197219_cv>:&nbsp;</b></span>no thats it</div><!--end:1692197219057--><><!--begin:1692197220926--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692197220_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1692197220926--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'How do I create a new login?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Phillip!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nPhillip: doing well, and you?\r\nTiffany: I am good thank you\r\nPhillip: How DO I create a new login?\r\nTiffany: What website are you on? Have you already purchased training?\r\nPhillip: It was already purchased. I have her login information\r\nTiffany: Do you have an order number?\r\nPhillip: 23214\r\nTiffany: Did you get the course invite email?\r\nPhillip: no I havent\r\nTiffany: It was resent today.  Did you check the junk or spam folder?\r\nTiffany: You will need the link to create your log in\r\nPhillip: Even when I resend it I still dont get an email.\r\nTiffany: I can or you can download the course invite and it will create a PDF version since you are not receeiving the emails\r\nTiffany: Do you want me to do that and send you an email manually from my outlook email?\r\nPhillip: I have it downloaded\r\nTiffany: Great!\r\nTiffany: You can follow the directions to set up your online account.  \r\nPhillip: It keeps going back to the login of my HR admin.\r\nTiffany: You have to be sure to log out of that persons account if you are using the same computer\r\nPhillip: When I click the link it automatically pulls up the wrong login\r\nTiffany: Did you log out of the admin&#39;s account?\r\nPhillip: yes\r\nTiffany: One moment please\r\nTiffany: I was able to download the invite and create an account for you\r\nTiffany: Please use your email address to log in and the password safet123\r\nTiffany: Log in Page link is: https://csregsonline.com/\r\nTiffany: Were you able to log in?\r\nPhillip: its saying invalid login/password\r\nTiffany: Please close that page and then click the log in link I posted above and then try again.\r\nTiffany: Password is safety123\r\nTiffany: Is there anything else I can assis tyou with today?\r\nPhillip: Ok Now Im logged in! thank you\r\nPhillip: no thats it\r\nTiffany: You are most welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3169309107Z', 1692292389, 1692292465, 1, 23, 12, 6, 0, 0, 0, 0, 1363, 0, 0, 0, 0, 'Faysal Ibrahim', 'faysal.ibrahim@signatureflight.com', '204.239.11.6', '45e1e9df7b3d5583c7796a88a81cb976', 'Question Type:-_-Computer/Network Issues-cus-Company-_-Signature Flight-cus-Online Course-_-139-cus-', 'I have completed the course but have not received my certificate', '<div class=\'ca\'><div class=\'info_box\'><i>I have completed the course but have not received my certificate</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692292394168--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692292394_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Faysal Ibrahim</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692292394168--><><!--begin:1692292401913--><div class=\'cv\'><span class=\'notranslate\'><b>Faysal Ibrahim<timestamp_1692292402_cv>:&nbsp;</b></span>good and u<br></div><!--end:1692292401913--><><!--begin:1692292424920--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692292424_co>:&nbsp;</b></span>I am good thank you</div><!--end:1692292424920--><><!--begin:1692292439416--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692292439_co>:&nbsp;</b></span>We sent the certificate out via US Mail on 08/08/23</div><!--end:1692292439416--><><!--begin:1692292447450--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692292447_co>:&nbsp;</b></span>To: Signature Flight Support<br>15290 North 78th Way<br>Scottsdale AZ 85260</div><!--end:1692292447450--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have completed the course but have not received my certificate\r\nTiffany has joined the chat.\r\nTiffany: Hi, Faysal Ibrahim!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nFaysal Ibrahim: good and u\r\nTiffany: I am good thank you\r\nTiffany: We sent the certificate out via US Mail on 08/08/23\r\nTiffany: To: Signature Flight Support15290 North 78th WayScottsdale AZ 85260\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('31701868442', 1692380159, 1692380733, 1, 23, 10, 8, 0, 0, 5, 0, 3296, 433, 0, 0, 0, 'kathy burge', 'kburge@scottcountysheriff.org', '208.86.62.14', '1d5e271037496c85275b75ce0718e55f', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-scott county sheriffs dept-cus-Online Course-_-radiation safety-cus-', 'i just completed the course but it says there is a course asssessment and a certificate afterward.where do i find it', '<div class=\'ca\'><div class=\'info_box\'><i>i just completed the course but it says there is a course asssessment and a certificate afterward.where do i find it</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692380168194--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692380168_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>kathy burge</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692380168194--><><!--begin:1692380179648--><div class=\'cv\'><span class=\'notranslate\'><b>kathy burge<timestamp_1692380180_cv>:&nbsp;</b></span>ok</div><!--end:1692380179648--><><!--begin:1692380221574--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692380221_co>:&nbsp;</b></span>I do not show your course as completed</div><!--end:1692380221574--><><!--begin:1692380273023--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692380272_co>:&nbsp;</b></span>You do need to log at least 1 hour in the course module before the final assessment is available to access.  </div><!--end:1692380273023--><><!--begin:1692380315854--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692380315_co>:&nbsp;</b></span>Onc eyou have logged one hour and completed the module, you will need to exit the module and then the Radiation Safety Assessment will be available for you to take.</div><!--end:1692380315854--><><!--begin:1692380330610--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692380330_co>:&nbsp;</b></span>You have 3 chances to take the assessment and pass with a 70% or better. </div><!--end:1692380330610--><><!--begin:1692380382546--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692380382_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. </div><!--end:1692380382546--><><!--begin:1692380471135--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692380470_co>:&nbsp;</b></span>To expedite a certificate via email / PDF you can use the following link: <a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a></div><!--end:1692380471135--><><!--begin:1692380482680--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692380482_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1692380482680--><><!--begin:1692380730440--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692380730_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1692380730440--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'i just completed the course but it says there is a course asssessment and a certificate afterward.where do i find it\r\nTiffany has joined the chat.\r\nTiffany: Hi, kathy burge!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nkathy burge: ok\r\nTiffany: I do not show your course as completed\r\nTiffany: You do need to log at least 1 hour in the course module before the final assessment is available to access.  \r\nTiffany: Onc eyou have logged one hour and completed the module, you will need to exit the module and then the Radiation Safety Assessment will be available for you to take.\r\nTiffany: You have 3 chances to take the assessment and pass with a 70% or better. \r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. \r\nTiffany: To expedite a certificate via email / PDF you can use the following link: https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('317022385H7', 1692383863, 1692384330, 1, 23, 13, 8, 0, 0, 0, 0, 3194, 0, 0, 0, 0, 'Eve Garry', 'egarry@langan.com', '136.38.46.209', '745459266b2d7ddc94dfb41a53612f93', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Langan-cus-Online Course-_-Hazwoper-cus-', 'One of the sections won\'t like me access the final quiz', '<div class=\'ca\'><div class=\'info_box\'><i>One of the sections won\'t like me access the final quiz</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692383866023--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692383865_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Eve Garry</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692383866023--><><!--begin:1692383900596--><div class=\'cv\'><span class=\'notranslate\'><b>Eve Garry<timestamp_1692383900_cv>:&nbsp;</b></span>I am having trouble with the Hazwoper course</div><!--end:1692383900596--><><!--begin:1692383929169--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692383929_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1692383929169--><><!--begin:1692383962509--><div class=\'cv\'><span class=\'notranslate\'><b>Eve Garry<timestamp_1692383962_cv>:&nbsp;</b></span>The ionizing radiation section wont let me access any of the questions except 1</div><!--end:1692383962509--><><!--begin:1692383996769--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692383996_co>:&nbsp;</b></span>I looked up your login history and it appears you have timed out a couple times. Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. </div><!--end:1692383996769--><><!--begin:1692384004274--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692384004_co>:&nbsp;</b></span>To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.<br></div><!--end:1692384004274--><><!--begin:1692384020186--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692384020_co>:&nbsp;</b></span>I have passed you on the current module.</div><!--end:1692384020186--><><!--begin:1692384031452--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692384031_co>:&nbsp;</b></span>You can proceed forawrd or start the module fromt he begining.</div><!--end:1692384031452--><><!--begin:1692384063015--><div class=\'cv\'><span class=\'notranslate\'><b>Eve Garry<timestamp_1692384063_cv>:&nbsp;</b></span>I have to start over? I just spent an hour and a half on it</div><!--end:1692384063015--><><!--begin:1692384094106--><div class=\'cv\'><span class=\'notranslate\'><b>Eve Garry<timestamp_1692384094_cv>:&nbsp;</b></span>Oh I misunderstood</div><!--end:1692384094106--><><!--begin:1692384132258--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692384132_co>:&nbsp;</b></span>You can either proceed forward to the next module or start the module over.  When I pass you through it, it does clear the content accessed.  </div><!--end:1692384132258--><><!--begin:1692384330588--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692384330_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1692384330588--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'One of the sections won\'t like me access the final quiz\r\nTiffany has joined the chat.\r\nTiffany: Hi, Eve Garry!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nEve Garry: I am having trouble with the Hazwoper course\r\nTiffany: One moment while I look you up please\r\nEve Garry: The ionizing radiation section wont let me access any of the questions except 1\r\nTiffany: I looked up your login history and it appears you have timed out a couple times. Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. \r\nTiffany: To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.\r\nTiffany: I have passed you on the current module.\r\nTiffany: You can proceed forawrd or start the module fromt he begining.\r\nEve Garry: I have to start over? I just spent an hour and a half on it\r\nEve Garry: Oh I misunderstood\r\nTiffany: You can either proceed forward to the next module or start the module over.  When I pass you through it, it does clear the content accessed.  \r\nTiffany: Is there anything else I can assist you with today?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('317030702VA', 1692392167, 1692392175, 2, 23, 0, 0, 0, 0, 0, 0, 207, 0, 0, 0, 0, 'Carlsen John Sabusap', 'carlsen.sabusap@signatureflight.com', '204.239.11.6', '81cca73ef9199c71f6d0ab4eb9b477d7', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Signature Flight Support-cus-', 'Good Afternoon\r\n\r\nI need a copy of my certificate I obtained in 2021', '<div class=\'ca\'><div class=\'info_box\'><i>Good Afternoon\r\n\r\nI need a copy of my certificate I obtained in 2021</i></div></div><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Good Afternoon\r\n\r\nI need a copy of my certificate I obtained in 2021\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('317267695ZE', 1692629176, 1692630295, 2, 19, 17, 13, 0, 0, 5, 0, 2569, 0, 0, 0, 0, 'Julian', 'jjulien@brwncald.com', '75.13.66.73', '386a85b3bc92207c8fd40255021afb11', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-B&C-cus-', 'The dates of the in-person/hands-on portion of the HAZWOPER for the online hybrid training?', '<div class=\'ca\'><div class=\'info_box\'><i>The dates of the in-person/hands-on portion of the HAZWOPER for the online hybrid training?</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1692629216456--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1692629216_co>:&nbsp;</b></span>Just a moment Julian and I will get you that information</div><!--end:1692629216456--><><!--begin:1692629291624--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1692629291_co>:&nbsp;</b></span>Here is the link <a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1692629291624--><><!--begin:1692629353636--><div class=\'cv\'><span class=\'notranslate\'><b>Julian<timestamp_1692629353_cv>:&nbsp;</b></span>Sorry. This question is in regards to the 40hour HAZWOPER course.</div><!--end:1692629353636--><><!--begin:1692629451578--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1692629451_co>:&nbsp;</b></span>the Dress Out class for the 40 Hour HAZWOPER online class and the 8 Hour HAZWOPER class are done on the same day  Is this what you are referring to?</div><!--end:1692629451578--><><!--begin:1692629556659--><div class=\'cv\'><span class=\'notranslate\'><b>Julian<timestamp_1692629556_cv>:&nbsp;</b></span>As in if I started the 40-hour online course today, what days are available to take the hands-on training class in Ft Lauderdale?</div><!--end:1692629556659--><><!--begin:1692629649193--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1692629649_co>:&nbsp;</b></span>If you look at the information in the link I sent you there is a list of dates listed alphabetically by state.  All of the locations and dates are listed there.</div><!--end:1692629649193--><><!--begin:1692629699632--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1692629699_co>:&nbsp;</b></span>Just a reminder that all of the online training needs to be completed before you can register for the 1 day face - to-face class.</div><!--end:1692629699632--><><!--begin:1692629759896--><div class=\'cv\'><span class=\'notranslate\'><b>Julian<timestamp_1692629759_cv>:&nbsp;</b></span>Oh thank you!</div><!--end:1692629759896--><><!--begin:1692629801071--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1692629801_co>:&nbsp;</b></span>My pleasure!!</div><!--end:1692629801071--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'The dates of the in-person/hands-on portion of the HAZWOPER for the online hybrid training?\r\nTracy has joined the chat.\r\nTracy: Just a moment Julian and I will get you that information\r\nTracy: Here is the link https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nJulian: Sorry. This question is in regards to the 40hour HAZWOPER course.\r\nTracy: the Dress Out class for the 40 Hour HAZWOPER online class and the 8 Hour HAZWOPER class are done on the same day  Is this what you are referring to?\r\nJulian: As in if I started the 40-hour online course today, what days are available to take the hands-on training class in Ft Lauderdale?\r\nTracy: If you look at the information in the link I sent you there is a list of dates listed alphabetically by state.  All of the locations and dates are listed there.\r\nTracy: Just a reminder that all of the online training needs to be completed before you can register for the 1 day face - to-face class.\r\nJulian: Oh thank you!\r\nTracy: My pleasure!!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('317268718G7', 1692630192, 1692630707, 2, 23, 9, 5, 0, 0, 5, 0, 2705, 0, 0, 0, 0, 'Dale ', 'dale.kato@menziesaviation.com', '12.215.222.226', '17ee7a009dd1e2f5dea516fa3ab9fc45', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Menzies Aviation-cus-', 'Has certificate #754998083 expired?', '<div class=\'ca\'><div class=\'info_box\'><i>Has certificate #754998083 expired?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692630194713--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692630194_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Dale </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692630194713--><><!--begin:1692630211364--><div class=\'cv\'><span class=\'notranslate\'><b>Dale <timestamp_1692630211_cv>:&nbsp;</b></span>I&#39;m well. Yourself?</div><!--end:1692630211364--><><!--begin:1692630237040--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692630236_co>:&nbsp;</b></span>I would need the student name on the certificate to look it up please</div><!--end:1692630237040--><><!--begin:1692630242542--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692630242_co>:&nbsp;</b></span>I am good thank you</div><!--end:1692630242542--><><!--begin:1692630253199--><div class=\'cv\'><span class=\'notranslate\'><b>Dale <timestamp_1692630253_cv>:&nbsp;</b></span>Eduardo Garcia</div><!--end:1692630253199--><><!--begin:1692630424240--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692630424_co>:&nbsp;</b></span>Since he completed the course on 4/22/2021 he is due in 04/2024 for his recertification/refresher training</div><!--end:1692630424240--><><!--begin:1692630461910--><div class=\'cv\'><span class=\'notranslate\'><b>Dale <timestamp_1692630461_cv>:&nbsp;</b></span>Thank you Tiffany</div><!--end:1692630461910--><><!--begin:1692630474455--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692630474_co>:&nbsp;</b></span>You are welcome!</div><!--end:1692630474455--><><!--begin:1692630483419--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692630483_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1692630483419--><><!--begin:1692630575999--><div class=\'cv\'><span class=\'notranslate\'><b>Dale <timestamp_1692630576_cv>:&nbsp;</b></span>No thank you. </div><!--end:1692630575999--><><!--begin:1692630640290--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692630640_co>:&nbsp;</b></span>If you think of anything else, you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1692630640290--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Has certificate #754998083 expired?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Dale !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDale : I&#39;m well. Yourself?\r\nTiffany: I would need the student name on the certificate to look it up please\r\nTiffany: I am good thank you\r\nDale : Eduardo Garcia\r\nTiffany: Since he completed the course on 4/22/2021 he is due in 04/2024 for his recertification/refresher training\r\nDale : Thank you Tiffany\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nDale : No thank you. \r\nTiffany: If you think of anything else, you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('31727824293', 1692639751, 1692640076, 2, 23, 44, 6, 0, 0, 5, 0, 2864, 0, 0, 0, 0, 'Denice Barnes', 'denice.barnes@santacruzcounty.us', '63.194.190.100', '04b7594645906a0eeea6646791cbcc8f', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Santa Cruz County-cus-', 'I would like to know the schedule for VILT 8-Hour HAZWOPER Refresher classes Oct-Dec 2023 in San Jose, CA', '<div class=\'ca\'><div class=\'info_box\'><i>I would like to know the schedule for VILT 8-Hour HAZWOPER Refresher classes Oct-Dec 2023 in San Jose, CA</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692639752728--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692639752_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Denice Barnes</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692639752728--><><!--begin:1692639771463--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1692639771_cv>:&nbsp;</b></span>Fine thanks. And you?</div><!--end:1692639771463--><><!--begin:1692639834481--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1692639834_cv>:&nbsp;</b></span>Can you tell me about the 8 hr HAZWOPER refresher courses in San Jose</div><!--end:1692639834481--><><!--begin:1692639847651--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692639847_co>:&nbsp;</b></span>I am good thank you.  Once moment please while I look up the virtual instructor led class schedules. These are held via a webinar so they are not location specfic </div><!--end:1692639847651--><><!--begin:1692639859280--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692639859_co>:&nbsp;</b></span>Oh you want the seminar classes instead</div><!--end:1692639859280--><><!--begin:1692639872887--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692639872_co>:&nbsp;</b></span>I will look those up now</div><!--end:1692639872887--><><!--begin:1692639994071--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692639993_co>:&nbsp;</b></span>Both dates should be listed on the website but they are 10/13/2023 and 11/17/23</div><!--end:1692639994071--><><!--begin:1692639997031--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692639996_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1692639997031--><><!--begin:1692640018036--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1692640018_cv>:&nbsp;</b></span>Is there one in December too?</div><!--end:1692640018036--><><!--begin:1692640043173--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692640043_co>:&nbsp;</b></span>There is not one scheduled for December</div><!--end:1692640043173--><><!--begin:1692640071197--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1692640071_cv>:&nbsp;</b></span>Okay that&#39;s all I needed. Thank you!</div><!--end:1692640071197--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I would like to know the schedule for VILT 8-Hour HAZWOPER Refresher classes Oct-Dec 2023 in San Jose, CA\r\nTiffany has joined the chat.\r\nTiffany: Hi, Denice Barnes!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDenice Barnes: Fine thanks. And you?\r\nDenice Barnes: Can you tell me about the 8 hr HAZWOPER refresher courses in San Jose\r\nTiffany: I am good thank you.  Once moment please while I look up the virtual instructor led class schedules. These are held via a webinar so they are not location specfic \r\nTiffany: Oh you want the seminar classes instead\r\nTiffany: I will look those up now\r\nTiffany: Both dates should be listed on the website but they are 10/13/2023 and 11/17/23\r\nTiffany: https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nDenice Barnes: Is there one in December too?\r\nTiffany: There is not one scheduled for December\r\nDenice Barnes: Okay that&#39;s all I needed. Thank you!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3173644878K', 1692725998, 1692726015, 2, 23, 46, 9, 0, 0, 0, 0, 636, 0, 0, 0, 0, 'Teal Sackett', 'tsackett@kbic-nsn.gov', '206.51.125.66', '5a1cb39d187bafe631ac19d6f16207fa', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-KBIC NRD-cus-', 'I need to schedule my 8 hour hands on portion for my 40 hour HAZWOPER. I will be scheduling for both my coworker and I', '<div class=\'ca\'><div class=\'info_box\'><i>I need to schedule my 8 hour hands on portion for my 40 hour HAZWOPER. I will be scheduling for both my coworker and I</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692726000162--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692726000_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Teal Sackett</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692726000162--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I need to schedule my 8 hour hands on portion for my 40 hour HAZWOPER. I will be scheduling for both my coworker and I\r\nTiffany has joined the chat.\r\nTiffany: Hi, Teal Sackett!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('317372408VT', 1692733911, 1692736507, 2, 23, 38, 3, 0, 0, 0, 0, 8714, 0, 0, 0, 0, 'Beth', 'bglidergirl@aol.com', '174.193.202.43', 'c1645fce89725687d7e4efe615731b90', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-PRIMIENT-cus-', 'I signed up for the sacramento 40 hr hazwopper but it just canceled. I want to make sure NY training is osha compliant. What other choices do I have? I am driving from Los Angeles to Indiana for a job that starts Sept 11th. Maybe there is something along the route there?', '<div class=\'ca\'><div class=\'info_box\'><i>I signed up for the sacramento 40 hr hazwopper but it just canceled. I want to make sure NY training is osha compliant. What other choices do I have? I am driving from Los Angeles to Indiana for a job that starts Sept 11th. Maybe there is something along the route there?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692733915445--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692733915_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Beth</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692733915445--><><!--begin:1692733939009--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1692733939_cv>:&nbsp;</b></span>Fine thanks</div><!--end:1692733939009--><><!--begin:1692733978645--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692733978_co>:&nbsp;</b></span>The current confirmed classes for next week are in CT, MD and OR</div><!--end:1692733978645--><><!--begin:1692733993013--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692733992_co>:&nbsp;</b></span>All our classes are  OSHA complaint yes</div><!--end:1692733993013--><><!--begin:1692734008527--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1692734009_cv>:&nbsp;</b></span>How about the first week of sept?</div><!--end:1692734008527--><><!--begin:1692734040930--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692734040_co>:&nbsp;</b></span>One moment while I look</div><!--end:1692734040930--><><!--begin:1692734120139--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692734120_co>:&nbsp;</b></span>No classes are confirmed for that week yet but...</div><!--end:1692734120139--><><!--begin:1692734153338--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692734153_co>:&nbsp;</b></span>The Dallas, TX class looks good and so does the Southfield, MI class</div><!--end:1692734153338--><><!--begin:1692734186894--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692734186_co>:&nbsp;</b></span>Oakland, CA looks good as well</div><!--end:1692734186894--><><!--begin:1692734238163--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692734238_co>:&nbsp;</b></span>The NY clas is currently on the lower side of registrations at this time.  </div><!--end:1692734238163--><><!--begin:1692734269779--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692734269_co>:&nbsp;</b></span>The Long Beach, CA class is looking good too</div><!--end:1692734269779--><><!--begin:1692734275918--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1692734276_cv>:&nbsp;</b></span>What are the dates for Dallas?</div><!--end:1692734275918--><><!--begin:1692734300836--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1692734301_cv>:&nbsp;</b></span>Also is the class all in person or is it 32 hours online and 8 hours in person?</div><!--end:1692734300836--><><!--begin:1692734331170--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692734331_co>:&nbsp;</b></span>Tuesday through Friday 09/05-09/08.  These classes are all in person classes.  </div><!--end:1692734331170--><><!--begin:1692734333360--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1692734334_cv>:&nbsp;</b></span>If you do the hybrid is it just as compliant with osha as all in person?</div><!--end:1692734333360--><><!--begin:1692734406074--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692734405_co>:&nbsp;</b></span>The online 32-hour course is available 24/7 and then the following 8-hours hands on portion for the online course is held the same day as the last day of the full in person class (normally on Fridays)</div><!--end:1692734406074--><><!--begin:1692734439387--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692734439_co>:&nbsp;</b></span>If you do the online porton and the hands-on portion requirement it is OSHA compliant</div><!--end:1692734439387--><><!--begin:1692734477803--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1692734478_cv>:&nbsp;</b></span>Are the 8 hour portions ever offered on saturdays?</div><!--end:1692734477803--><><!--begin:1692734491490--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692734491_co>:&nbsp;</b></span>No</div><!--end:1692734491490--><><!--begin:1692734581159--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1692734581_cv>:&nbsp;</b></span>If I signed up for the hybrid and did the 32 hours online, where and when could I do the 8 hours in Southern or Central California before September 5th?</div><!--end:1692734581159--><><!--begin:1692734705074--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692734704_co>:&nbsp;</b></span>The only hands-on day before 09/05/2023 is only on 09/01/2023 but we do not have any confirmed classes in CA</div><!--end:1692734705074--><><!--begin:1692734741839--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1692734742_cv>:&nbsp;</b></span>After the 32 hours online are done, how long do I have to do the 8 hours?</div><!--end:1692734741839--><><!--begin:1692734798820--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692734798_co>:&nbsp;</b></span>Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. </div><!--end:1692734798820--><><!--begin:1692734947908--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1692734948_cv>:&nbsp;</b></span>I see. Can you tell me the locations of confirmed 8 hour classes the first 9 days of September between scal and Indiana? I may be able to plan my route to my new job in Indiana where I can stay a couple of nights to do the 8 hour portion</div><!--end:1692734947908--><><!--begin:1692735099900--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692735099_co>:&nbsp;</b></span>Currently only the classes confirmed are scheduled for next week 09/01 in MD, CT and OR.  More classes will be confirmed by Monday and Tuesday of next week.</div><!--end:1692735099900--><><!--begin:1692735121498--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692735121_co>:&nbsp;</b></span>You can view all the scheduled classes using the following link: <a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a> </div><!--end:1692735121498--><><!--begin:1692735388240--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1692735388_cv>:&nbsp;</b></span>Okay, so I could do Dallas Sept 8th..the refresher is the same as the 8 hour required portion for the first time you do the 40 hour hazwoper?</div><!--end:1692735388240--><><!--begin:1692735559658--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692735559_co>:&nbsp;</b></span>If we get you rescheduled and you complete the online training yes you could register for the Dallas TX class on the 8th by calling or emailing <a href=\'mailto:customersrevice@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>customersrevice@csregs.com</a>.  </div><!--end:1692735559658--><><!--begin:1692735599727--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1692735600_cv>:&nbsp;</b></span>Okay thank you so much for the information</div><!--end:1692735599727--><><!--begin:1692735610190--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692735610_co>:&nbsp;</b></span>You are welcome!</div><!--end:1692735610190--><><!--begin:1692735617608--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692735617_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1692735617608--><><!--begin:1692736506695--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692736506_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1692736506695--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I signed up for the sacramento 40 hr hazwopper but it just canceled. I want to make sure NY training is osha compliant. What other choices do I have? I am driving from Los Angeles to Indiana for a job that starts Sept 11th. Maybe there is something along the route there?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Beth!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBeth: Fine thanks\r\nTiffany: The current confirmed classes for next week are in CT, MD and OR\r\nTiffany: All our classes are  OSHA complaint yes\r\nBeth: How about the first week of sept?\r\nTiffany: One moment while I look\r\nTiffany: No classes are confirmed for that week yet but...\r\nTiffany: The Dallas, TX class looks good and so does the Southfield, MI class\r\nTiffany: Oakland, CA looks good as well\r\nTiffany: The NY clas is currently on the lower side of registrations at this time.  \r\nTiffany: The Long Beach, CA class is looking good too\r\nBeth: What are the dates for Dallas?\r\nBeth: Also is the class all in person or is it 32 hours online and 8 hours in person?\r\nTiffany: Tuesday through Friday 09/05-09/08.  These classes are all in person classes.  \r\nBeth: If you do the hybrid is it just as compliant with osha as all in person?\r\nTiffany: The online 32-hour course is available 24/7 and then the following 8-hours hands on portion for the online course is held the same day as the last day of the full in person class (normally on Fridays)\r\nTiffany: If you do the online porton and the hands-on portion requirement it is OSHA compliant\r\nBeth: Are the 8 hour portions ever offered on saturdays?\r\nTiffany: No\r\nBeth: If I signed up for the hybrid and did the 32 hours online, where and when could I do the 8 hours in Southern or Central California before September 5th?\r\nTiffany: The only hands-on day before 09/05/2023 is only on 09/01/2023 but we do not have any confirmed classes in CA\r\nBeth: After the 32 hours online are done, how long do I have to do the 8 hours?\r\nTiffany: Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. \r\nBeth: I see. Can you tell me the locations of confirmed 8 hour classes the first 9 days of September between scal and Indiana? I may be able to plan my route to my new job in Indiana where I can stay a couple of nights to do the 8 hour portion\r\nTiffany: Currently only the classes confirmed are scheduled for next week 09/01 in MD, CT and OR.  More classes will be confirmed by Monday and Tuesday of next week.\r\nTiffany: You can view all the scheduled classes using the following link: https://csregs.com/collections/8-hour-hazwoper-annual-refresher \r\nBeth: Okay, so I could do Dallas Sept 8th..the refresher is the same as the 8 hour required portion for the first time you do the 40 hour hazwoper?\r\nTiffany: If we get you rescheduled and you complete the online training yes you could register for the Dallas TX class on the 8th by calling or emailing mailto:customersrevice@csregs.com.  \r\nBeth: Okay thank you so much for the information\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('317447119HM', 1692808633, 1692809660, 2, 23, 49, 11, 0, 0, 5, 0, 4546, 0, 0, 0, 0, 'Spencer George', 'spencergeorge@kennedyjenks.com', '70.20.226.24', '0967e9e64a53980620e2048360149366', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Kennedy Jenks-cus-', 'Hello, I have completed my 40 hour HAZWOPER training (both online modules and the 8 hour in person). I have my certificate of completion; I was wondering if I could get a pdf copy of my certificate? ', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I have completed my 40 hour HAZWOPER training (both online modules and the 8 hour in person). I have my certificate of completion; I was wondering if I could get a pdf copy of my certificate? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692808646772--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692808646_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Spencer George</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692808646772--><><!--begin:1692808656968--><div class=\'cv\'><span class=\'notranslate\'><b>Spencer George<timestamp_1692808656_cv>:&nbsp;</b></span>hello</div><!--end:1692808656968--><><!--begin:1692808730021--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692808729_co>:&nbsp;</b></span>To request an expedited certificate please use the below link:<br> <br><a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a><br><br>There is a $10.00 PER Certificate. </div><!--end:1692808730021--><><!--begin:1692808780790--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692808780_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1692808780790--><><!--begin:1692808918082--><div class=\'cv\'><span class=\'notranslate\'><b>Spencer George<timestamp_1692808917_cv>:&nbsp;</b></span>I have a hard copy of my certificate</div><!--end:1692808918082--><><!--begin:1692808959973--><div class=\'cv\'><span class=\'notranslate\'><b>Spencer George<timestamp_1692808959_cv>:&nbsp;</b></span>I have a certificate from the online course and a certificate from the 8 hour in person course </div><!--end:1692808959973--><><!--begin:1692808977396--><div class=\'cv\'><span class=\'notranslate\'><b>Spencer George<timestamp_1692808977_cv>:&nbsp;</b></span>is there another certificate that shows I completed both? </div><!--end:1692808977396--><><!--begin:1692809029088--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692809028_co>:&nbsp;</b></span>No you keep both those certs  </div><!--end:1692809029088--><><!--begin:1692809143670--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692809143_co>:&nbsp;</b></span>The on that says 40-Hour HAZWOPER is the one you would need to show as proof but keep the hands-on one just in case they ask for proof of completing a dress-out portion.  </div><!--end:1692809143670--><><!--begin:1692809150055--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692809149_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1692809150055--><><!--begin:1692809376807--><div class=\'cv\'><span class=\'notranslate\'><b>Spencer George<timestamp_1692809376_cv>:&nbsp;</b></span>I received a 7 digit code from my dress out class, I forgot what I am supposed to do with it? </div><!--end:1692809376807--><><!--begin:1692809495229--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692809495_co>:&nbsp;</b></span>You do not need to do anything with that as that is for the student who completed the standard course and you completed the hybrid</div><!--end:1692809495229--><><!--begin:1692809509876--><div class=\'cv\'><span class=\'notranslate\'><b>Spencer George<timestamp_1692809509_cv>:&nbsp;</b></span>ah got it, thank you </div><!--end:1692809509876--><><!--begin:1692809529105--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692809528_co>:&nbsp;</b></span>You are welcome!</div><!--end:1692809529105--><><!--begin:1692809529566--><div class=\'cv\'><span class=\'notranslate\'><b>Spencer George<timestamp_1692809529_cv>:&nbsp;</b></span>thank you for your time, that is all. Have a great day</div><!--end:1692809529566--><><!--begin:1692809542556--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692809542_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day as well!</div><!--end:1692809542556--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, I have completed my 40 hour HAZWOPER training (both online modules and the 8 hour in person). I have my certificate of completion; I was wondering if I could get a pdf copy of my certificate? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Spencer George!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSpencer George: hello\r\nTiffany: To request an expedited certificate please use the below link: https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=rThere is a $10.00 PER Certificate. \r\nTiffany: Is there anything else I can assist you with today?\r\nSpencer George: I have a hard copy of my certificate\r\nSpencer George: I have a certificate from the online course and a certificate from the 8 hour in person course \r\nSpencer George: is there another certificate that shows I completed both? \r\nTiffany: No you keep both those certs  \r\nTiffany: The on that says 40-Hour HAZWOPER is the one you would need to show as proof but keep the hands-on one just in case they ask for proof of completing a dress-out portion.  \r\nTiffany: Is there anything else I can assist you with today?\r\nSpencer George: I received a 7 digit code from my dress out class, I forgot what I am supposed to do with it? \r\nTiffany: You do not need to do anything with that as that is for the student who completed the standard course and you completed the hybrid\r\nSpencer George: ah got it, thank you \r\nTiffany: You are welcome!\r\nSpencer George: thank you for your time, that is all. Have a great day\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('317447824C4', 1692809331, 1692810021, 2, 23, 42, 6, 0, 0, 5, 0, 3268, 0, 0, 0, 0, 'Daniel ', 'hrdept@sundeepinc.com', '12.125.210.2', 'd84147f3668f0ed00c920a0755fa56aa', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Sundeep Cosmetics-cus-', 'How long is the online Lockout Tagout training valid for until needed to be renewed?', '<div class=\'ca\'><div class=\'info_box\'><i>How long is the online Lockout Tagout training valid for until needed to be renewed?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692809332987--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692809332_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Daniel </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692809332987--><><!--begin:1692809137608--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel <timestamp_1692809374_cv>:&nbsp;</b></span>Good, yourself?</div><!--end:1692809137608--><><!--begin:1692809420944--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692809420_co>:&nbsp;</b></span>I am good thank you</div><!--end:1692809420944--><><!--begin:1692809264426--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel <timestamp_1692809501_cv>:&nbsp;</b></span>For the Lockout tagout online training, for how long is the certification valid?</div><!--end:1692809264426--><><!--begin:1692809501361--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692809501_co>:&nbsp;</b></span>One moment please</div><!--end:1692809501361--><><!--begin:1692809649796--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692809649_co>:&nbsp;</b></span>1910.147(c)(7)(iii)(A)<br>Retraining shall be provided for all authorized and affected employees whenever there is a change in their job assignments, a change in machines, equipment or processes that present a new hazard, or when there is a change in the energy control procedures.<br><br>1910.147(c)(7)(iii)(B)<br>Additional retraining shall also be conducted whenever a periodic inspection under paragraph (c)(6) of this section reveals, or whenever the employer has reason to believe, that there are deviations from or inadequacies in the employee&#39;s knowledge or use of the energy control procedures.<br><br>1910.147(c)(7)(iii)(C)<br>The retraining shall reestablish employee proficiency and introduce new or revised control methods and procedures, as necessary.</div><!--end:1692809649796--><><!--begin:1692809522651--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel <timestamp_1692809759_cv>:&nbsp;</b></span>I am confused</div><!--end:1692809522651--><><!--begin:1692809566054--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel <timestamp_1692809802_cv>:&nbsp;</b></span>So is it a one time certification or needs to be renewed to keep valid?</div><!--end:1692809566054--><><!--begin:1692809906212--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692809906_co>:&nbsp;</b></span>As long as nothing above applied you do not need to renew it.  But we do suggest doing it again every 3 years</div><!--end:1692809906212--><><!--begin:1692809762302--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel <timestamp_1692809998_cv>:&nbsp;</b></span>understood, thank you very much!</div><!--end:1692809762302--><><!--begin:1692810007381--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692810007_co>:&nbsp;</b></span>You are welcome!</div><!--end:1692810007381--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'How long is the online Lockout Tagout training valid for until needed to be renewed?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Daniel !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDaniel : Good, yourself?\r\nTiffany: I am good thank you\r\nDaniel : For the Lockout tagout online training, for how long is the certification valid?\r\nTiffany: One moment please\r\nTiffany: 1910.147(c)(7)(iii)(A)Retraining shall be provided for all authorized and affected employees whenever there is a change in their job assignments, a change in machines, equipment or processes that present a new hazard, or when there is a change in the energy control procedures.1910.147(c)(7)(iii)(B)Additional retraining shall also be conducted whenever a periodic inspection under paragraph (c)(6) of this section reveals, or whenever the employer has reason to believe, that there are deviations from or inadequacies in the employee&#39;s knowledge or use of the energy control procedures.1910.147(c)(7)(iii)(C)The retraining shall reestablish employee proficiency and introduce new or revised control methods and procedures, as necessary.\r\nDaniel : I am confused\r\nDaniel : So is it a one time certification or needs to be renewed to keep valid?\r\nTiffany: As long as nothing above applied you do not need to renew it.  But we do suggest doing it again every 3 years\r\nDaniel : understood, thank you very much!\r\nTiffany: You are welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('317462599E8', 1692824114, 1692824157, 2, 23, 50, 12, 0, 0, 0, 0, 786, 0, 0, 0, 0, 'Logan Logback', 'llogback@hgl.com', '75.70.216.249', '2bd46cbeb692fc14834499b0883262e1', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-HydroGeoLogic, Inc.-cus-', 'I\'m enrolled in the online 40hr HAZWOPER (I already completed the online portion). What is the estimated time for taking the final online exam after I complete my 8hr hands-on training? I\'m wondering if I can fit it into the workday on friday after my course. Thanks!', '<div class=\'ca\'><div class=\'info_box\'><i>I\'m enrolled in the online 40hr HAZWOPER (I already completed the online portion). What is the estimated time for taking the final online exam after I complete my 8hr hands-on training? I\'m wondering if I can fit it into the workday on friday after my course. Thanks!</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692824119029--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692824118_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Logan Logback</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692824119029--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I\'m enrolled in the online 40hr HAZWOPER (I already completed the online portion). What is the estimated time for taking the final online exam after I complete my 8hr hands-on training? I\'m wondering if I can fit it into the workday on friday after my course. Thanks!\r\nTiffany has joined the chat.\r\nTiffany: Hi, Logan Logback!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3179694502K', 1693330940, 1693331080, 2, 23, 25, 3, 0, 0, 5, 0, 2303, 0, 0, 0, 0, 'Grey', 'grey.melgard@wsp.com', '12.16.78.76', '0910318d098dc16a5f2a8c3df7070da1', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-WSP-cus-', 'Hi, Can I register someone else for the hybrid 40hr HAZWOPER class? I put in my information as the purchaser but I don\'t know if I need to submit his information elsewhere. ', '<div class=\'ca\'><div class=\'info_box\'><i>Hi, Can I register someone else for the hybrid 40hr HAZWOPER class? I put in my information as the purchaser but I don\'t know if I need to submit his information elsewhere. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1693330942352--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693330942_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Grey</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1693330942352--><><!--begin:1693330956969--><div class=\'cv\'><span class=\'notranslate\'><b>Grey<timestamp_1693330957_cv>:&nbsp;</b></span>Doing great Tiffany thanks!</div><!--end:1693330956969--><><!--begin:1693330980019--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693330979_co>:&nbsp;</b></span>Yes you are doing it right</div><!--end:1693330980019--><><!--begin:1693331007762--><div class=\'cv\'><span class=\'notranslate\'><b>Grey<timestamp_1693331007_cv>:&nbsp;</b></span>Great. Just wanted to be sure I didnt accidently sign myself up again!</div><!--end:1693331007762--><><!--begin:1693331031924--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693331031_co>:&nbsp;</b></span>After you purchase the course you will get a confirmation email and you can set up your group manager account and then add the participant to the seat/invite them by email.  </div><!--end:1693331031924--><><!--begin:1693331053037--><div class=\'cv\'><span class=\'notranslate\'><b>Grey<timestamp_1693331053_cv>:&nbsp;</b></span>Understood! Thanks!</div><!--end:1693331053037--><><!--begin:1693331060665--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693331060_co>:&nbsp;</b></span>You are welcome!</div><!--end:1693331060665--><><!--begin:1693331071008--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693331070_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1693331071008--><><!--begin:1693331079077--><div class=\'cv\'><span class=\'notranslate\'><b>Grey<timestamp_1693331079_cv>:&nbsp;</b></span>Nope! All good thank you!</div><!--end:1693331079077--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hi, Can I register someone else for the hybrid 40hr HAZWOPER class? I put in my information as the purchaser but I don\'t know if I need to submit his information elsewhere. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Grey!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nGrey: Doing great Tiffany thanks!\r\nTiffany: Yes you are doing it right\r\nGrey: Great. Just wanted to be sure I didnt accidently sign myself up again!\r\nTiffany: After you purchase the course you will get a confirmation email and you can set up your group manager account and then add the participant to the seat/invite them by email.  \r\nGrey: Understood! Thanks!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nGrey: Nope! All good thank you!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('317973473BA', 1693334962, 1693336018, 2, 23, 24, 6, 0, 0, 0, 0, 2323, 0, 0, 0, 0, 'Curtis Wilson', 'curtis.wilson@univarsolutions.com', '72.47.156.25', 'f961db8984073856116ce58b4f7ee40b', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Univar Solutions-cus-', 'I need to obtain a copy of my certificate from 2021. I\'m no longer with Univar, I will need the certificate emailed to a different email address. ', '<div class=\'ca\'><div class=\'info_box\'><i>I need to obtain a copy of my certificate from 2021. I\'m no longer with Univar, I will need the certificate emailed to a different email address. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1693334964186--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693334964_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Curtis Wilson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1693334964186--><><!--begin:1693334973093--><div class=\'cv\'><span class=\'notranslate\'><b>Curtis Wilson<timestamp_1693334975_cv>:&nbsp;</b></span>Good, thank you</div><!--end:1693334973093--><><!--begin:1693334988243--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693334988_co>:&nbsp;</b></span>If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. </div><!--end:1693334988243--><><!--begin:1693335839425--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693335839_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1693335839425--><><!--begin:1693336011987--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693336011_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1693336011987--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I need to obtain a copy of my certificate from 2021. I\'m no longer with Univar, I will need the certificate emailed to a different email address. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Curtis Wilson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nCurtis Wilson: Good, thank you\r\nTiffany: If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. \r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('318040970AH', 1693402443, 1693403426, 2, 23, 8, 6, 0, 0, 0, 0, 5197, 0, 0, 0, 0, 'Darcell Decou', 'darcell.m.decou@nasa.gov', '198.120.15.178', '578a1ba43850d4a34d91d3b16c9429d0', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Syncom Space Services-cus-', 'I am the administrator for the company. I need to assign the class to 2 students but the add participants link will not let me click on it.', '<div class=\'ca\'><div class=\'info_box\'><i>I am the administrator for the company. I need to assign the class to 2 students but the add participants link will not let me click on it.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1693402447999--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693402447_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Darcell Decou</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1693402447999--><><!--begin:1693402506951--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693402506_co>:&nbsp;</b></span>I do show the 2-40 HAZ seats available for you</div><!--end:1693402506951--><><!--begin:1693402533658--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693402533_co>:&nbsp;</b></span>I am not sure why it wont let you click the add particiapnats link.  What browser are you on?</div><!--end:1693402533658--><><!--begin:1693402572328--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693402572_co>:&nbsp;</b></span>If you provide me with the two students email addresses I can invite them by email for you if you would like.  </div><!--end:1693402572328--><><!--begin:1693402664162--><div class=\'cv\'><span class=\'notranslate\'><b>Darcell Decou<timestamp_1693402664_cv>:&nbsp;</b></span>that would be perfect. I believe they have the 32 hybrid because they will do the last 8 hours in person. Give me a second to send you their email addresses.</div><!--end:1693402664162--><><!--begin:1693402691771--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693402691_co>:&nbsp;</b></span>Yes that is correct</div><!--end:1693402691771--><><!--begin:1693402735468--><div class=\'cv\'><span class=\'notranslate\'><b>Darcell Decou<timestamp_1693402735_cv>:&nbsp;</b></span><a href=\'mailto:emily.m.wilson@nasa.gov\' target=\'_blank\' rel=\'noopener noreferrer\'>emily.m.wilson@nasa.gov</a></div><!--end:1693402735468--><><!--begin:1693402766470--><div class=\'cv\'><span class=\'notranslate\'><b>Darcell Decou<timestamp_1693402766_cv>:&nbsp;</b></span><a href=\'mailto:brent.carver@nasa.gov\' target=\'_blank\' rel=\'noopener noreferrer\'>brent.carver@nasa.gov</a></div><!--end:1693402766470--><><!--begin:1693402794348--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693402794_co>:&nbsp;</b></span>Invites sent.  If you refresh your page you should see that as well</div><!--end:1693402794348--><><!--begin:1693402830312--><div class=\'cv\'><span class=\'notranslate\'><b>Darcell Decou<timestamp_1693402830_cv>:&nbsp;</b></span>ok thank you  so  much</div><!--end:1693402830312--><><!--begin:1693402849059--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693402848_co>:&nbsp;</b></span>You are welcome!</div><!--end:1693402849059--><><!--begin:1693402856178--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693402856_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1693402856178--><><!--begin:1693402862695--><div class=\'cv\'><span class=\'notranslate\'><b>Darcell Decou<timestamp_1693402862_cv>:&nbsp;</b></span>where will i see that</div><!--end:1693402862695--><><!--begin:1693402970803--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693402970_co>:&nbsp;</b></span>Under the second 40 Hour HAZWOPER  link on your company account to the right it now says 2 seats and then 2 invited.   You can click the show details link on that course to look at who the invites were sent to.</div><!--end:1693402970803--><><!--begin:1693403061166--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693403061_co>:&nbsp;</b></span>Course title is 40 Hour OSHA HAZWOPER - Online Training - Standard w/Hands On Training — SYNCOM SPACE SERVICES (S3)-201010331</div><!--end:1693403061166--><><!--begin:1693403061142--><div class=\'cv\'><span class=\'notranslate\'><b>Darcell Decou<timestamp_1693403061_cv>:&nbsp;</b></span>ok i see it. Thanks aga</div><!--end:1693403061142--><><!--begin:1693403068928--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693403068_co>:&nbsp;</b></span>Of course!</div><!--end:1693403068928--><><!--begin:1693403081472--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693403081_co>:&nbsp;</b></span>Is there anything else you need assistance with today?</div><!--end:1693403081472--><><!--begin:1693403272821--><div class=\'cv\'><span class=\'notranslate\'><b>Darcell Decou<timestamp_1693403272_cv>:&nbsp;</b></span>no thank you </div><!--end:1693403272821--><><!--begin:1693403290680--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693403290_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1693403290680--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am the administrator for the company. I need to assign the class to 2 students but the add participants link will not let me click on it.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Darcell Decou!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I do show the 2-40 HAZ seats available for you\r\nTiffany: I am not sure why it wont let you click the add particiapnats link.  What browser are you on?\r\nTiffany: If you provide me with the two students email addresses I can invite them by email for you if you would like.  \r\nDarcell Decou: that would be perfect. I believe they have the 32 hybrid because they will do the last 8 hours in person. Give me a second to send you their email addresses.\r\nTiffany: Yes that is correct\r\nDarcell Decou: mailto:emily.m.wilson@nasa.gov\r\nDarcell Decou: mailto:brent.carver@nasa.gov\r\nTiffany: Invites sent.  If you refresh your page you should see that as well\r\nDarcell Decou: ok thank you  so  much\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nDarcell Decou: where will i see that\r\nTiffany: Under the second 40 Hour HAZWOPER  link on your company account to the right it now says 2 seats and then 2 invited.   You can click the show details link on that course to look at who the invites were sent to.\r\nTiffany: Course title is 40 Hour OSHA HAZWOPER - Online Training - Standard w/Hands On Training — SYNCOM SPACE SERVICES (S3)-201010331\r\nDarcell Decou: ok i see it. Thanks aga\r\nTiffany: Of course!\r\nTiffany: Is there anything else you need assistance with today?\r\nDarcell Decou: no thank you \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3185662675E', 1693927774, 1693927919, 2, 23, 41, 6, 0, 0, 5, 0, 2342, 0, 0, 0, 0, 'Allison ', 'allison.toney@cummins.com', '32.141.105.170', 'cbb1dd74575ace4859e7b381dca75c6b', 'Select Area of Inquiry:-_-Other-cus-Company-_-Cummins-cus-', 'I just registered for DOT Training in Indianapolis. Can someone send me the address and what time I am supposed to be there. ', '<div class=\'ca\'><div class=\'info_box\'><i>I just registered for DOT Training in Indianapolis. Can someone send me the address and what time I am supposed to be there. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1693927778695--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693927778_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Allison </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1693927778695--><><!--begin:1693927794978--><div class=\'cv\'><span class=\'notranslate\'><b>Allison <timestamp_1693927795_cv>:&nbsp;</b></span>Doing well. How are you</div><!--end:1693927794978--><><!--begin:1693927809985--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693927809_co>:&nbsp;</b></span>I am actually processing your order now.  I will send you out an email shortly with the class details.  </div><!--end:1693927809985--><><!--begin:1693927814156--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693927814_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1693927814156--><><!--begin:1693927822313--><div class=\'cv\'><span class=\'notranslate\'><b>Allison <timestamp_1693927822_cv>:&nbsp;</b></span>Oh great. Thanks so much!</div><!--end:1693927822313--><><!--begin:1693927877345--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693927877_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1693927877345--><><!--begin:1693927886851--><div class=\'cv\'><span class=\'notranslate\'><b>Allison <timestamp_1693927886_cv>:&nbsp;</b></span>Nope thats it. </div><!--end:1693927886851--><><!--begin:1693927911714--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693927911_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1693927911714--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I just registered for DOT Training in Indianapolis. Can someone send me the address and what time I am supposed to be there. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Allison !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAllison : Doing well. How are you\r\nTiffany: I am actually processing your order now.  I will send you out an email shortly with the class details.  \r\nTiffany: I am good thank you!\r\nAllison : Oh great. Thanks so much!\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nAllison : Nope thats it. \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3186562158V', 1694017743, 1694017808, 2, 23, 62, 3, 0, 0, 0, 0, 793, 0, 0, 0, 0, 'Paul Weinhardt', 'pwein79@hotmail.com', '174.236.231.171', 'b92b667bb6119cbd9303e138d2411495', 'Select Area of Inquiry:-_-Other-cus-Company-_-Aptim -cus-', 'Need in person 8 hour hazwoper refresher in Sacramento area \r\n', '<div class=\'ca\'><div class=\'info_box\'><i>Need in person 8 hour hazwoper refresher in Sacramento area \r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694017754878--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694017754_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Paul Weinhardt</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694017754878--><><!--begin:1694017808723--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694017808_co>:&nbsp;</b></span>Your initial request did not come through.  How can I assist you?</div><!--end:1694017808723--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Need in person 8 hour hazwoper refresher in Sacramento area \r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Paul Weinhardt!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Your initial request did not come through.  How can I assist you?\r\nThe party has left.  Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('31866471554', 1694026223, 1694026625, 2, 23, 44, 6, 0, 0, 5, 0, 2344, 0, 0, 0, 0, 'Jacob Pumpret', 'jpumphret@callahan-inc.com', '73.89.91.155', '64257a0b877e539aaccd332c97e37401', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Callahan Construction-cus-', 'Classroom info ', '<div class=\'ca\'><div class=\'info_box\'><i>Classroom info </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694026225723--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694026225_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jacob Pumpret</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694026225723--><><!--begin:1694026284065--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Pumpret<timestamp_1694026284_cv>:&nbsp;</b></span>Good thanks, I was looking for some more information on the Hazwoper 40 class I just signed up for in Malden MA</div><!--end:1694026284065--><><!--begin:1694026355558--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694026355_co>:&nbsp;</b></span>I am processing your order now and will be sending out an email shortly with class details.</div><!--end:1694026355558--><><!--begin:1694026376485--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694026376_co>:&nbsp;</b></span>Once you receive my email which should be within 10 minutes if you have any questions please let me know.</div><!--end:1694026376485--><><!--begin:1694026390089--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Pumpret<timestamp_1694026390_cv>:&nbsp;</b></span>Awesome, thank you!</div><!--end:1694026390089--><><!--begin:1694026425863--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694026425_co>:&nbsp;</b></span>You are welcome!</div><!--end:1694026425863--><><!--begin:1694026433536--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694026433_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1694026433536--><><!--begin:1694026606597--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694026606_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1694026606597--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Classroom info \r\nTiffany has joined the chat.\r\nTiffany: Hi, Jacob Pumpret!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJacob Pumpret: Good thanks, I was looking for some more information on the Hazwoper 40 class I just signed up for in Malden MA\r\nTiffany: I am processing your order now and will be sending out an email shortly with class details.\r\nTiffany: Once you receive my email which should be within 10 minutes if you have any questions please let me know.\r\nJacob Pumpret: Awesome, thank you!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('318667734NC', 1694029264, 1694029516, 2, 23, 66, 7, 0, 0, 0, 0, 1317, 0, 0, 0, 0, 'David Iglesias', 'david.iglesias@vecenergy.com', '170.55.44.10', '132355a80126d0d518e8f9531e33e09c', 'Select Area of Inquiry:-_-Other-cus-Company-_-Vecenergy-cus-', 'How long is the DOT HAZMAT refresher online training? Can I start and stop or do I have to do the training all at once?', '<div class=\'ca\'><div class=\'info_box\'><i>How long is the DOT HAZMAT refresher online training? Can I start and stop or do I have to do the training all at once?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694029267633--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694029267_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>David Iglesias</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694029267633--><><!--begin:1694029321684--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694029321_co>:&nbsp;</b></span>The course is a minimum of 6 hours.  You can log in and out to complete the course over time as long as you complete the course within 90 days of registering before your course expires.  </div><!--end:1694029321684--><><!--begin:1694029494823--><div class=\'cv\'><span class=\'notranslate\'><b>David Iglesias<timestamp_1694029494_cv>:&nbsp;</b></span>THANK YOU</div><!--end:1694029494823--><><!--begin:1694029510076--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694029509_co>:&nbsp;</b></span>You are welcome!</div><!--end:1694029510076--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'How long is the DOT HAZMAT refresher online training? Can I start and stop or do I have to do the training all at once?\r\nTiffany has joined the chat.\r\nTiffany: Hi, David Iglesias!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: The course is a minimum of 6 hours.  You can log in and out to complete the course over time as long as you complete the course within 90 days of registering before your course expires.  \r\nDavid Iglesias: THANK YOU\r\nTiffany: You are welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3186710638M', 1694032537, 1694033066, 1, 23, 9, 7, 0, 0, 5, 0, 3313, 0, 0, 0, 0, 'Andrew Escalante', 'deusesca@gmail.com', '73.93.172.196', '1abfe0cd32b38aaeb91e6410ef01b91b', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-ECM GROUP-cus-Online Course-_-40 HR HAZWOPER ONLINE-cus-', 'I am trying to complete the 40 HR HAZWOPER Course and could not find where to take my 8 hr in person course to access the final exam. Can you please assist me in finding the in person classes. ', '<div class=\'ca\'><div class=\'info_box\'><i>I am trying to complete the 40 HR HAZWOPER Course and could not find where to take my 8 hr in person course to access the final exam. Can you please assist me in finding the in person classes. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694032540971--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694032540_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Andrew Escalante</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694032540971--><><!--begin:1694032565610--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Escalante<timestamp_1694032565_cv>:&nbsp;</b></span>I&#39;m good Tiffany, how are you?</div><!--end:1694032565610--><><!--begin:1694032593153--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694032593_co>:&nbsp;</b></span>I am good thank you</div><!--end:1694032593153--><><!--begin:1694032598987--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694032598_co>:&nbsp;</b></span>I just sent you an email with some info</div><!--end:1694032598987--><><!--begin:1694032627204--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694032627_co>:&nbsp;</b></span>Once at the hands-on dress-out class you will get a password to go back online to complete your exam.  </div><!--end:1694032627204--><><!--begin:1694032683533--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694032683_co>:&nbsp;</b></span>I see your online account has a different email address listed.  Do you want me to merge the two accounts you have set up?</div><!--end:1694032683533--><><!--begin:1694032702006--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694032701_co>:&nbsp;</b></span>Making <a href=\'mailto:deusesca@gmail.com\' target=\'_blank\' rel=\'noopener noreferrer\'>deusesca@gmail.com</a><br> the only email used</div><!--end:1694032702006--><><!--begin:1694032779924--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Escalante<timestamp_1694032779_cv>:&nbsp;</b></span>No, that&#39;s alright</div><!--end:1694032779924--><><!--begin:1694032808709--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694032808_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1694032808709--><><!--begin:1694032879069--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Escalante<timestamp_1694032879_cv>:&nbsp;</b></span>One last question, I see that the course costs 170-195, is it not included with the 40 HR course?</div><!--end:1694032879069--><><!--begin:1694032972365--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694032972_co>:&nbsp;</b></span>It is included.  </div><!--end:1694032972365--><><!--begin:1694032988190--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694032988_co>:&nbsp;</b></span>You just email me back or call into our office to register at no fee</div><!--end:1694032988190--><><!--begin:1694033062801--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Escalante<timestamp_1694033062_cv>:&nbsp;</b></span>Alright, great, thanks!</div><!--end:1694033062801--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am trying to complete the 40 HR HAZWOPER Course and could not find where to take my 8 hr in person course to access the final exam. Can you please assist me in finding the in person classes. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Andrew Escalante!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAndrew Escalante: I&#39;m good Tiffany, how are you?\r\nTiffany: I am good thank you\r\nTiffany: I just sent you an email with some info\r\nTiffany: Once at the hands-on dress-out class you will get a password to go back online to complete your exam.  \r\nTiffany: I see your online account has a different email address listed.  Do you want me to merge the two accounts you have set up?\r\nTiffany: Making mailto:deusesca@gmail.com the only email used\r\nAndrew Escalante: No, that&#39;s alright\r\nTiffany: Is there anything else I can assist you with today?\r\nAndrew Escalante: One last question, I see that the course costs 170-195, is it not included with the 40 HR course?\r\nTiffany: It is included.  \r\nTiffany: You just email me back or call into our office to register at no fee\r\nAndrew Escalante: Alright, great, thanks!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('318731710T3', 1694093185, 1694093669, 2, 23, 10, 7, 0, 0, 0, 0, 2482, 0, 0, 0, 0, 'Wendy', 'wendytomamichel@depauw.edu', '163.120.62.74', '2bb03b9b046bb82bc0c6ae761dd5320d', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-DePauw University-cus-', 'Good morning. I was thinking about registering for your Sept 22nd, Indianapolis, Hazwoper Refresher course.  What are the hours of the course?  Thank you,', '<div class=\'ca\'><div class=\'info_box\'><i>Good morning. I was thinking about registering for your Sept 22nd, Indianapolis, Hazwoper Refresher course.  What are the hours of the course?  Thank you,</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694093188836--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694093188_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Wendy</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694093188836--><><!--begin:1694093210026--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694093209_co>:&nbsp;</b></span>The class start time is 8:00am </div><!--end:1694093210026--><><!--begin:1694093216035--><div class=\'cv\'><span class=\'notranslate\'><b>Wendy<timestamp_1694093216_cv>:&nbsp;</b></span>I am well thank you.  How are you?</div><!--end:1694093216035--><><!--begin:1694093228256--><div class=\'cv\'><span class=\'notranslate\'><b>Wendy<timestamp_1694093228_cv>:&nbsp;</b></span>When does this class end?</div><!--end:1694093228256--><><!--begin:1694093252549--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694093252_co>:&nbsp;</b></span>The end time is between 4 and 5 pm depending on the flow of the class and when you test out.</div><!--end:1694093252549--><><!--begin:1694093262673--><div class=\'cv\'><span class=\'notranslate\'><b>Wendy<timestamp_1694093262_cv>:&nbsp;</b></span>Okay, thank you!</div><!--end:1694093262673--><><!--begin:1694093270828--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694093270_co>:&nbsp;</b></span>You are welcome!</div><!--end:1694093270828--><><!--begin:1694093279283--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694093279_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1694093279283--><><!--begin:1694093667076--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694093666_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1694093667076--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Good morning. I was thinking about registering for your Sept 22nd, Indianapolis, Hazwoper Refresher course.  What are the hours of the course?  Thank you,\r\nTiffany has joined the chat.\r\nTiffany: Hi, Wendy!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: The class start time is 8:00am \r\nWendy: I am well thank you.  How are you?\r\nWendy: When does this class end?\r\nTiffany: The end time is between 4 and 5 pm depending on the flow of the class and when you test out.\r\nWendy: Okay, thank you!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('31875588753', 1694117380, 1694118505, 2, 23, 29, 5, 0, 0, 0, 0, 4763, 0, 0, 0, 0, 'Stanislav kovac', 'stanokv@yahoo.com', '172.56.160.164', '1d5717ab90fcff47273c8f80263acceb', 'Select Area of Inquiry:-_-Other-cus-Company-_-Self-cus-', 'My license hazardous worker expire September 26 2022.  What is my option now', '<div class=\'ca\'><div class=\'info_box\'><i>My license hazardous worker expire September 26 2022.  What is my option now</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694117400268--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694117400_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Stanislav kovac</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694117400268--><><!--begin:1694117429430--><div class=\'cv\'><span class=\'notranslate\'><b>Stanislav kovac<timestamp_1694117429_cv>:&nbsp;</b></span>I’m good</div><!--end:1694117429430--><><!--begin:1694117500182--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694117500_co>:&nbsp;</b></span>Yes I see you completed the DOT HAZMAT in 2019.  You are supposed to be recertified every 3 years.  </div><!--end:1694117500182--><><!--begin:1694117515474--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694117515_co>:&nbsp;</b></span>You are a year over due.</div><!--end:1694117515474--><><!--begin:1694117527369--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694117527_co>:&nbsp;</b></span>You can register for the training and complete it again now.  </div><!--end:1694117527369--><><!--begin:1694117567731--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694117567_co>:&nbsp;</b></span>We offer the course in a online setting: <a href=\'https://csregs.com/products/dot-hazmat-transportation-complete-ghs-compliant\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/dot-hazmat-transportation-complete-ghs-compliant</a></div><!--end:1694117567731--><><!--begin:1694117569101--><div class=\'cv\'><span class=\'notranslate\'><b>Stanislav kovac<timestamp_1694117569_cv>:&nbsp;</b></span>My question was, my license hazardous worker expire September 26 2022, what are my options now…</div><!--end:1694117569101--><><!--begin:1694117675811--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694117675_co>:&nbsp;</b></span>I am not sure what a hazardous worker license is.  I will have to check with my training manager to see if he has any information.  One moment please</div><!--end:1694117675811--><><!--begin:1694117712851--><div class=\'cv\'><span class=\'notranslate\'><b>Stanislav kovac<timestamp_1694117712_cv>:&nbsp;</b></span>40 hours hazwoper</div><!--end:1694117712851--><><!--begin:1694117799340--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694117799_co>:&nbsp;</b></span>If you completed the 40-Hour HAZWOPER in 09/2022 then you need to complete an 8-Hour HAZWOPER Refresher this year as soon as possible since you are coming up on the annual date.</div><!--end:1694117799340--><><!--begin:1694117846203--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694117846_co>:&nbsp;</b></span>We offer the 8-Hour HAZWOPER online, seminar, and in a cirtual instructor led setting.</div><!--end:1694117846203--><><!--begin:1694117857937--><div class=\'cv\'><span class=\'notranslate\'><b>Stanislav kovac<timestamp_1694117857_cv>:&nbsp;</b></span>My license expire 09/2022</div><!--end:1694117857937--><><!--begin:1694117925946--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694117925_co>:&nbsp;</b></span>If you completed the 40-Hour HAZWOPER in 09/2021 and have not completed an 8-Hour HAZWOPER Refresher annually you are not in compliance.  </div><!--end:1694117925946--><><!--begin:1694117955758--><div class=\'cv\'><span class=\'notranslate\'><b>Stanislav kovac<timestamp_1694117955_cv>:&nbsp;</b></span>Thanks</div><!--end:1694117955758--><><!--begin:1694117966873--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694117966_co>:&nbsp;</b></span>I would highly recommend completing the 40-Hour HAZWOPER training again.  As we are not consultants I can not tell you what to do.    </div><!--end:1694117966873--><><!--begin:1694118103123--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694118102_co>:&nbsp;</b></span>Can I assist you with anything else? Do you have any other questions?</div><!--end:1694118103123--><><!--begin:1694118253099--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694118252_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1694118253099--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'My license hazardous worker expire September 26 2022.  What is my option now\r\nTiffany has joined the chat.\r\nTiffany: Hi, Stanislav kovac!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nStanislav kovac: I’m good\r\nTiffany: Yes I see you completed the DOT HAZMAT in 2019.  You are supposed to be recertified every 3 years.  \r\nTiffany: You are a year over due.\r\nTiffany: You can register for the training and complete it again now.  \r\nTiffany: We offer the course in a online setting: https://csregs.com/products/dot-hazmat-transportation-complete-ghs-compliant\r\nStanislav kovac: My question was, my license hazardous worker expire September 26 2022, what are my options now…\r\nTiffany: I am not sure what a hazardous worker license is.  I will have to check with my training manager to see if he has any information.  One moment please\r\nStanislav kovac: 40 hours hazwoper\r\nTiffany: If you completed the 40-Hour HAZWOPER in 09/2022 then you need to complete an 8-Hour HAZWOPER Refresher this year as soon as possible since you are coming up on the annual date.\r\nTiffany: We offer the 8-Hour HAZWOPER online, seminar, and in a cirtual instructor led setting.\r\nStanislav kovac: My license expire 09/2022\r\nTiffany: If you completed the 40-Hour HAZWOPER in 09/2021 and have not completed an 8-Hour HAZWOPER Refresher annually you are not in compliance.  \r\nStanislav kovac: Thanks\r\nTiffany: I would highly recommend completing the 40-Hour HAZWOPER training again.  As we are not consultants I can not tell you what to do.    \r\nTiffany: Can I assist you with anything else? Do you have any other questions?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('318823683NQ', 1694185195, 1694185698, 2, 23, 47, 7, 0, 0, 5, 0, 4566, 0, 0, 0, 0, 'Brooke Hickox', 'brooke.hickox@avmax.com', '173.12.139.137', '43c8ac2bff5bd0ef3cd70efb2d94e156', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Avmax Montana Inc-cus-', 'Good morning, \r\n\r\nmy employee, Natasha Nieves received her certificate for DOT Hazmat Transportation & Security Awareness. Natasha should have also completed the IATA Dangerous Goods course, but we did not receive a certificate for that one. Could you please advise? ', '<div class=\'ca\'><div class=\'info_box\'><i>Good morning, \r\n\r\nmy employee, Natasha Nieves received her certificate for DOT Hazmat Transportation & Security Awareness. Natasha should have also completed the IATA Dangerous Goods course, but we did not receive a certificate for that one. Could you please advise? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694185198481--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694185198_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Brooke Hickox</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694185198481--><><!--begin:1694185216441--><div class=\'cv\'><span class=\'notranslate\'><b>Brooke Hickox<timestamp_1694185214_cv>:&nbsp;</b></span>Hello, I&#39;m good. How are you? </div><!--end:1694185216441--><><!--begin:1694185246227--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694185246_co>:&nbsp;</b></span>I am good thank you</div><!--end:1694185246227--><><!--begin:1694185255759--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694185255_co>:&nbsp;</b></span>One moment please while I look Natasha up </div><!--end:1694185255759--><><!--begin:1694185271943--><div class=\'cv\'><span class=\'notranslate\'><b>Brooke Hickox<timestamp_1694185270_cv>:&nbsp;</b></span>Thank you, take your time</div><!--end:1694185271943--><><!--begin:1694185315202--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694185315_co>:&nbsp;</b></span>I only show she was registered and complete the DOT online course.</div><!--end:1694185315202--><><!--begin:1694185443181--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694185443_co>:&nbsp;</b></span>I show order #22113 when Natasha&#39;s DOT course was purchased.   An IATA course was also purchased but I show Edwin Ramirez has completed that course.</div><!--end:1694185443181--><><!--begin:1694185478033--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694185477_co>:&nbsp;</b></span>There are still available IATA seats on your account</div><!--end:1694185478033--><><!--begin:1694185543735--><div class=\'cv\'><span class=\'notranslate\'><b>Brooke Hickox<timestamp_1694185542_cv>:&nbsp;</b></span>Ok, so she would be able to log in and take this course then? </div><!--end:1694185543735--><><!--begin:1694185567908--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694185567_co>:&nbsp;</b></span>Do you want me to assign one of the seats to her? If so then yes</div><!--end:1694185567908--><><!--begin:1694185598417--><div class=\'cv\'><span class=\'notranslate\'><b>Brooke Hickox<timestamp_1694185596_cv>:&nbsp;</b></span>Yes, please!</div><!--end:1694185598417--><><!--begin:1694185611223--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694185611_co>:&nbsp;</b></span>Consider it done!</div><!--end:1694185611223--><><!--begin:1694185645843--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694185645_co>:&nbsp;</b></span>She should get an email from the system notifying her that the IATA course has been assigned to her.  She has 90 days to complete the course .</div><!--end:1694185645843--><><!--begin:1694185659690--><div class=\'cv\'><span class=\'notranslate\'><b>Brooke Hickox<timestamp_1694185658_cv>:&nbsp;</b></span>Thank you so much</div><!--end:1694185659690--><><!--begin:1694185658719--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694185658_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1694185658719--><><!--begin:1694185665944--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694185665_co>:&nbsp;</b></span>You are welcome!</div><!--end:1694185665944--><><!--begin:1694185670609--><div class=\'cv\'><span class=\'notranslate\'><b>Brooke Hickox<timestamp_1694185669_cv>:&nbsp;</b></span>That is all. Have a great day!</div><!--end:1694185670609--><><!--begin:1694185684424--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694185684_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day as well!</div><!--end:1694185684424--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Good morning, \r\n\r\nmy employee, Natasha Nieves received her certificate for DOT Hazmat Transportation & Security Awareness. Natasha should have also completed the IATA Dangerous Goods course, but we did not receive a certificate for that one. Could you please advise? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Brooke Hickox!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBrooke Hickox: Hello, I&#39;m good. How are you? \r\nTiffany: I am good thank you\r\nTiffany: One moment please while I look Natasha up \r\nBrooke Hickox: Thank you, take your time\r\nTiffany: I only show she was registered and complete the DOT online course.\r\nTiffany: I show order #22113 when Natasha&#39;s DOT course was purchased.   An IATA course was also purchased but I show Edwin Ramirez has completed that course.\r\nTiffany: There are still available IATA seats on your account\r\nBrooke Hickox: Ok, so she would be able to log in and take this course then? \r\nTiffany: Do you want me to assign one of the seats to her? If so then yes\r\nBrooke Hickox: Yes, please!\r\nTiffany: Consider it done!\r\nTiffany: She should get an email from the system notifying her that the IATA course has been assigned to her.  She has 90 days to complete the course .\r\nBrooke Hickox: Thank you so much\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: You are welcome!\r\nBrooke Hickox: That is all. Have a great day!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('319093523BV', 1694455014, 1694455642, 2, 23, 25, 5, 0, 0, 0, 0, 4906, 0, 0, 0, 0, 'Allison', 'allison.toney@cummins.com', '32.141.105.170', '0d29ef7037be0e79fefd591eddc7a739', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Cummins-cus-', 'Why was this class cancelled?', '<div class=\'ca\'><div class=\'info_box\'><i>Why was this class cancelled?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694455016467--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694455016_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Allison</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694455016467--><><!--begin:1694455035775--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1694455036_cv>:&nbsp;</b></span>Good. How are you? </div><!--end:1694455035775--><><!--begin:1694455076180--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694455076_co>:&nbsp;</b></span>I am good thank you.  The class was cancelled because we did not have engough people registered to hold the class.  </div><!--end:1694455076180--><><!--begin:1694455102162--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1694455102_cv>:&nbsp;</b></span>Is there any way an expectation can be made? I really need that training</div><!--end:1694455102162--><><!--begin:1694455112920--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694455112_co>:&nbsp;</b></span>We do have a confirmed VILT (virtual instructor led trianing) on 09/18/2023 if you would like to be rescheduled for that.  </div><!--end:1694455112920--><><!--begin:1694455127180--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1694455127_cv>:&nbsp;</b></span>Thats online? </div><!--end:1694455127180--><><!--begin:1694455127676--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694455127_co>:&nbsp;</b></span>So you can get it completed the same day.</div><!--end:1694455127676--><><!--begin:1694455143219--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694455143_co>:&nbsp;</b></span>Yes it is held via Teams with a live instructor.</div><!--end:1694455143219--><><!--begin:1694455144890--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1694455144_cv>:&nbsp;</b></span>When is the next in person class? </div><!--end:1694455144890--><><!--begin:1694455183509--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1694455183_cv>:&nbsp;</b></span>When is the next in person class?</div><!--end:1694455183509--><><!--begin:1694455186579--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694455186_co>:&nbsp;</b></span>The next class scheduled in Indianapolis is 10/23/2023.</div><!--end:1694455186579--><><!--begin:1694455207307--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1694455207_cv>:&nbsp;</b></span>Dang. Yeah I cant wait that long and I prefer in person. </div><!--end:1694455207307--><><!--begin:1694455215578--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1694455215_cv>:&nbsp;</b></span>How long do I have to decide? </div><!--end:1694455215578--><><!--begin:1694455291824--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694455291_co>:&nbsp;</b></span>I will keep your registration on pending and if you want to move into the VILT class you can reply to the cancellation email before Monday.  </div><!--end:1694455291824--><><!--begin:1694455330250--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1694455330_cv>:&nbsp;</b></span>How long is ther VILT Class? </div><!--end:1694455330250--><><!--begin:1694455365926--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694455365_co>:&nbsp;</b></span>The class is 8am - 4pm Mountain Standard Time. </div><!--end:1694455365926--><><!--begin:1694455393275--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1694455393_cv>:&nbsp;</b></span>Okay thanks!</div><!--end:1694455393275--><><!--begin:1694455423308--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694455423_co>:&nbsp;</b></span>You are welcome!</div><!--end:1694455423308--><><!--begin:1694455434740--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694455434_co>:&nbsp;</b></span>Is there anything else I can assist you with at this time?</div><!--end:1694455434740--><><!--begin:1694455572316--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1694455572_cv>:&nbsp;</b></span>Not right now but thanks!</div><!--end:1694455572316--><><!--begin:1694455586196--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694455586_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1694455586196--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Why was this class cancelled?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Allison!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAllison: Good. How are you? \r\nTiffany: I am good thank you.  The class was cancelled because we did not have engough people registered to hold the class.  \r\nAllison: Is there any way an expectation can be made? I really need that training\r\nTiffany: We do have a confirmed VILT (virtual instructor led trianing) on 09/18/2023 if you would like to be rescheduled for that.  \r\nAllison: Thats online? \r\nTiffany: So you can get it completed the same day.\r\nTiffany: Yes it is held via Teams with a live instructor.\r\nAllison: When is the next in person class? \r\nAllison: When is the next in person class?\r\nTiffany: The next class scheduled in Indianapolis is 10/23/2023.\r\nAllison: Dang. Yeah I cant wait that long and I prefer in person. \r\nAllison: How long do I have to decide? \r\nTiffany: I will keep your registration on pending and if you want to move into the VILT class you can reply to the cancellation email before Monday.  \r\nAllison: How long is ther VILT Class? \r\nTiffany: The class is 8am - 4pm Mountain Standard Time. \r\nAllison: Okay thanks!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with at this time?\r\nAllison: Not right now but thanks!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('319250949JC', 1694612432, 1694613144, 2, 23, 18, 13, 0, 0, 5, 0, 4073, 0, 0, 0, 0, 'Lisa', 'lcornely@propertysolutionsinc.com', '50.232.94.178', '3258688813006dca37b679c4094c5182', 'Select Area of Inquiry:-_-Other-cus-Company-_-Property Solutions-cus-', 'I wanted to confirm the length of time that students have to finish their OSHA HAZWOPER online course (32 hours of online training with 8 hour in person)?\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>I wanted to confirm the length of time that students have to finish their OSHA HAZWOPER online course (32 hours of online training with 8 hour in person)?\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694612437015--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694612436_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Lisa</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694612437015--><><!--begin:1694612448881--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa<timestamp_1694612449_cv>:&nbsp;</b></span>Good how are you?</div><!--end:1694612448881--><><!--begin:1694612501927--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694612501_co>:&nbsp;</b></span>I am good thank you!! Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued via US Mail as long as the training has been paid for.</div><!--end:1694612501927--><><!--begin:1694612568184--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa<timestamp_1694612568_cv>:&nbsp;</b></span>One of my employees has exceeded the 90 days.  Does that mean they will need to start over and pay again?</div><!--end:1694612568184--><><!--begin:1694612604637--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694612604_co>:&nbsp;</b></span>Can I please ge tthe students name to look him/her up?</div><!--end:1694612604637--><><!--begin:1694612642646--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa<timestamp_1694612642_cv>:&nbsp;</b></span>Justin Tuman</div><!--end:1694612642646--><><!--begin:1694612754486--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694612754_co>:&nbsp;</b></span>I see his course expires today.  I can offer a one time 30 day extension at no fee to 10/13/2023.  If he does not complete the entire course before then you can pay a 25% course reactivaion fee to extend him another 90 days.  </div><!--end:1694612754486--><><!--begin:1694612795071--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa<timestamp_1694612795_cv>:&nbsp;</b></span>Ok that would be great. Thank you!</div><!--end:1694612795071--><><!--begin:1694612817101--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694612816_co>:&nbsp;</b></span>I will get it done and send you an email as well with the info</div><!--end:1694612817101--><><!--begin:1694612860950--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa<timestamp_1694612861_cv>:&nbsp;</b></span>Perfect. Thanks Tiffany!</div><!--end:1694612860950--><><!--begin:1694612912097--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694612911_co>:&nbsp;</b></span>You are welcome!</div><!--end:1694612912097--><><!--begin:1694612918971--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694612918_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1694612918971--><><!--begin:1694612970965--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa<timestamp_1694612971_cv>:&nbsp;</b></span>No thats it Tiffany. </div><!--end:1694612970965--><><!--begin:1694613139513--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694613139_co>:&nbsp;</b></span>If you think of anything else, you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1694613139513--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I wanted to confirm the length of time that students have to finish their OSHA HAZWOPER online course (32 hours of online training with 8 hour in person)?\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Lisa!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nLisa: Good how are you?\r\nTiffany: I am good thank you!! Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued via US Mail as long as the training has been paid for.\r\nLisa: One of my employees has exceeded the 90 days.  Does that mean they will need to start over and pay again?\r\nTiffany: Can I please ge tthe students name to look him/her up?\r\nLisa: Justin Tuman\r\nTiffany: I see his course expires today.  I can offer a one time 30 day extension at no fee to 10/13/2023.  If he does not complete the entire course before then you can pay a 25% course reactivaion fee to extend him another 90 days.  \r\nLisa: Ok that would be great. Thank you!\r\nTiffany: I will get it done and send you an email as well with the info\r\nLisa: Perfect. Thanks Tiffany!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nLisa: No thats it Tiffany. \r\nTiffany: If you think of anything else, you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3192703042A', 1694631797, 1694632401, 2, 23, 28, 7, 0, 0, 0, 0, 2068, 0, 0, 0, 0, 'Tara Calley', 'tara.calley@kalmarglobal.com', '71.34.213.96', '13e144402b98f3e33827d8f6f8126cdd', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Kalmar Global-cus-', 'I have an employee that took the 40 hour hazwoper about two years ago. Can he still take the 8 hour refresher?', '<div class=\'ca\'><div class=\'info_box\'><i>I have an employee that took the 40 hour hazwoper about two years ago. Can he still take the 8 hour refresher?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694631801127--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694631800_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Tara Calley</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694631801127--><><!--begin:1694631961762--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694631961_co>:&nbsp;</b></span>We suggest taking the inital 40-Hour HAZWOPER again if he has not completed an 8-Hour Refresher annually.  </div><!--end:1694631961762--><><!--begin:1694632195483--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694632195_co>:&nbsp;</b></span>To read more information from an OSHA intepration letter please see the below link: <a href=\'https://www.osha.gov/laws-regs/standardinterpretations/2007-03-07-1\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.osha.gov/laws-regs/standardinterpretations/2007-03-07-1</a></div><!--end:1694632195483--><><!--begin:1694632258436--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694632258_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1694632258436--><><!--begin:1694632396409--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694632396_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1694632396409--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I have an employee that took the 40 hour hazwoper about two years ago. Can he still take the 8 hour refresher?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Tara Calley!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: We suggest taking the inital 40-Hour HAZWOPER again if he has not completed an 8-Hour Refresher annually.  \r\nTiffany: To read more information from an OSHA intepration letter please see the below link: https://www.osha.gov/laws-regs/standardinterpretations/2007-03-07-1\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
