Can i have a copy of my old certificate?
Tiffany has joined the chat.
Tiffany: Hi, Christopher Evans!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Tiffany: There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?
Christopher Evans: Please check the link for option 2
Tiffany: After you click the link it takes a few seconds before the page loads
Christopher Evans: Certificate Request for Employees and New Employers
Christopher Evans: thats all that shows
Christopher Evans: nothing else to proceed
Tiffany: Which browser are you on?  I am using Chrome and the rest of the page loads for me.  
Christopher Evans: chrome
Tiffany: I am going to send you an email to see if that helps
Tiffany: I have just sent the email
Tiffany: Did you get my email?
Christopher Evans: let me check
Christopher Evans: got it. thanks
Tiffany: You are welcome!
Tiffany: Is there anything else I can assist you with today?
Tiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!
Chat closed by the operator. Chat has ended.

