<div class='ca'><div class='info_box'><i>I have purchased 29 classes and would like to assign them to my team. My logon information for the CSRegs site is not working when attempting to log in and view the courses. Order SO14349</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1720030842996--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1720030842_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Lyndsey Tollis</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1720030842996--><><!--begin:1720030854522--><div class='cv'><span class='notranslate'><b>Lyndsey Tollis<timestamp_1720030854_cv>:&nbsp;</b></span>Good. Thank you.</div><!--end:1720030854522--><><!--begin:1720030889631--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1720030889_co>:&nbsp;</b></span>I just replied to your email</div><!--end:1720030889631--><><!--begin:1720030903912--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1720030903_co>:&nbsp;</b></span>You should have received an email from the system after you placed your order.  The email has a link to use to set up your online training group manager account.  This account is separate from the purchasing account you use at <a href='http://www.csregs.com' target='_blank' rel='noopener noreferrer'>www.csregs.com</a>.<br><br>Did you get that email?</div><!--end:1720030903912--><><!--begin:1720030910866--><div class='cv'><span class='notranslate'><b>Lyndsey Tollis<timestamp_1720030911_cv>:&nbsp;</b></span>Thank you! I didn&#39;t realize there was a chat function before I sent that.</div><!--end:1720030910866--><><!--begin:1720030922759--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1720030922_co>:&nbsp;</b></span>I think it says Log in to get started</div><!--end:1720030922759--><><!--begin:1720030943169--><div class='cv'><span class='notranslate'><b>Lyndsey Tollis<timestamp_1720030943_cv>:&nbsp;</b></span>My credentials don&#39;t work on the log in page.</div><!--end:1720030943169--><><!--begin:1720030979351--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1720030979_co>:&nbsp;</b></span>You have to click a link in the email that was sent to set up your account as this is seperate from the purchasing account you have</div><!--end:1720030979351--><><!--begin:1720030998137--><div class='cv'><span class='notranslate'><b>Lyndsey Tollis<timestamp_1720030998_cv>:&nbsp;</b></span>Yes. When I click the link, it brings me to a log in page.  </div><!--end:1720030998137--><><!--begin:1720031001701--><div class='cv'><span class='notranslate'><b>Lyndsey Tollis<timestamp_1720031001_cv>:&nbsp;</b></span>I can&#39;t log in.</div><!--end:1720031001701--><><!--begin:1720031032426--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1720031032_co>:&nbsp;</b></span>I think you are clicking the wrong link there should be another link</div><!--end:1720031032426--><><!--begin:1720031043600--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1720031043_co>:&nbsp;</b></span>Click here to get started I think it says</div><!--end:1720031043600--><><!--begin:1720031067113--><div class='cv'><span class='notranslate'><b>Lyndsey Tollis<timestamp_1720031067_cv>:&nbsp;</b></span>It says &#39;Log in to get started&#39;</div><!--end:1720031067113--><><!--begin:1720031088362--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1720031088_co>:&nbsp;</b></span>No that is the wrong link since you do not have an account.  Is there another link above that?</div><!--end:1720031088362--><><!--begin:1720031126688--><div class='cv'><span class='notranslate'><b>Lyndsey Tollis<timestamp_1720031126_cv>:&nbsp;</b></span>I just sent the email.</div><!--end:1720031126688--><><!--begin:1720031147030--><div class='cv'><span class='notranslate'><b>Lyndsey Tollis<timestamp_1720031147_cv>:&nbsp;</b></span>There isn&#39;t another link. Thank you for your help! I really appreciate it.</div><!--end:1720031147030--><><!--begin:1720031158225--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1720031158_co>:&nbsp;</b></span>Okay just one moment please</div><!--end:1720031158225--><><!--begin:1720031217603--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1720031217_co>:&nbsp;</b></span>I do see you have an account set up.   I can update the password for you.  What do you want it to be?  It can be the same as the other site to make it easy</div><!--end:1720031217603--><><!--begin:1720031258004--><div class='cv'><span class='notranslate'><b>Lyndsey Tollis<timestamp_1720031258_cv>:&nbsp;</b></span>Thank you! Is it under my email address? I can use the &#39;forgot password&#39; feature if it is.</div><!--end:1720031258004--><><!--begin:1720031264866--><div class='cv'><span class='notranslate'><b>Lyndsey Tollis<timestamp_1720031264_cv>:&nbsp;</b></span><a href='mailto:lyndsey.tollis@molsoncoors.com' target='_blank' rel='noopener noreferrer'>lyndsey.tollis@molsoncoors.com</a></div><!--end:1720031264866--><><!--begin:1720031274915--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1720031274_co>:&nbsp;</b></span>Yes it shows as <a href='mailto:Lyndsey.Tollis@molsoncoors.com' target='_blank' rel='noopener noreferrer'>Lyndsey.Tollis@molsoncoors.com</a><br></div><!--end:1720031274915--><><!--begin:1720031291395--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1720031291_co>:&nbsp;</b></span>Not sure if it is case sensitive or not</div><!--end:1720031291395--><><!--begin:1720031294432--><div class='cv'><span class='notranslate'><b>Lyndsey Tollis<timestamp_1720031294_cv>:&nbsp;</b></span>Perfect! Thank you so much for verifying Tiffany. I really appreciate it.</div><!--end:1720031294432--><><!--begin:1720031306051--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1720031305_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1720031306051--><><!--begin:1720031345966--><div class='cv'><span class='notranslate'><b>Lyndsey Tollis<timestamp_1720031346_cv>:&nbsp;</b></span>I&#39;m in! Thank you again and have a great 4th of July.</div><!--end:1720031345966--><><div class='cl'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>