<div class='ca'><div class='info_box'><i>Need to obtain a 40 hour certificate for one of my employees for record keeping. </i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1620933895560--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1620933785_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Andrew Ramirez</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1620933895560--><><!--begin:1620933973463--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1620933863_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company.<br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;.<br><br>All course fees must be paid before a certificate is released. Is this request for a recent completion and can you verify that payment of all registration fees has been made?</div><!--end:1620933973463--><><!--begin:1620934013338--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1620933903_co>:&nbsp;</b></span>I would need the order number or student name to look into this particular certificate.  </div><!--end:1620934013338--><><!--begin:1620933915180--><div class='cv'><span class='notranslate'><b>Andrew Ramirez<timestamp_1620933915_cv>:&nbsp;</b></span>OK I do not know who the EH&S contact that is listed with our account.  Can you tell me who that might be for Cleanharbors Environmental? </div><!--end:1620933915180--><><!--begin:1620934076639--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1620933966_co>:&nbsp;</b></span>We have several accounts for Clean Harbors.  Could I get the address of the location you are with? As well as the students name please?  </div><!--end:1620934076639--><><!--begin:1620934010025--><div class='cv'><span class='notranslate'><b>Andrew Ramirez<timestamp_1620934010_cv>:&nbsp;</b></span>Location is 2500 West Lokern Road Buttonwillow Ca 93206,  Name of student is Flabio De La Rosa </div><!--end:1620934010025--><><!--begin:1620934189780--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1620934079_co>:&nbsp;</b></span>We have Eric Almberg as the main point of contact on that account.</div><!--end:1620934189780--><><!--begin:1620934224138--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1620934114_co>:&nbsp;</b></span>But I do not see any recent orders under that account.  Please give me one moment to look the student up.</div><!--end:1620934224138--><><!--begin:1620934121607--><div class='cv'><span class='notranslate'><b>Andrew Ramirez<timestamp_1620934121_cv>:&nbsp;</b></span>OK so he would need to be the one requesting the 40 hour cert? or if I order one it will be sent to him </div><!--end:1620934121607--><><!--begin:1620934135671--><div class='cv'><span class='notranslate'><b>Andrew Ramirez<timestamp_1620934135_cv>:&nbsp;</b></span>It was not recent it was from 2018</div><!--end:1620934135671--><><!--begin:1620934390140--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1620934280_co>:&nbsp;</b></span>What is your title with the company? </div><!--end:1620934390140--><><!--begin:1620934302011--><div class='cv'><span class='notranslate'><b>Andrew Ramirez<timestamp_1620934302_cv>:&nbsp;</b></span>Facility Operations Manager</div><!--end:1620934302011--><><!--begin:1620934436926--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1620934326_co>:&nbsp;</b></span>You can request the certificate and pay a $10 reissue fee since you are also a point of contact for Clean Harbors. </div><!--end:1620934436926--><><!--begin:1620934366233--><div class='cv'><span class='notranslate'><b>Andrew Ramirez<timestamp_1620934366_cv>:&nbsp;</b></span>OK I tried to on your website but nothing comes up when I click reorder I am a sponsor tab.</div><!--end:1620934366233--><><!--begin:1620934502076--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1620934392_co>:&nbsp;</b></span>I do not see a completed date in my system for Flabio and since his course was in 2018 I will need to ask to have records pulled since we have a new system since then.  </div><!--end:1620934502076--><><!--begin:1620934436889--><div class='cv'><span class='notranslate'><b>Andrew Ramirez<timestamp_1620934437_cv>:&nbsp;</b></span>OK can I get that certificate emailed over to me when you find it.   And someone can call me for payment ? </div><!--end:1620934436889--><><!--begin:1620934549445--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1620934439_co>:&nbsp;</b></span>I can send you an email with the information I found out.  I will also check on the web page that you are having trouble with and let you now once the error has been resolved.  </div><!--end:1620934549445--><><!--begin:1620934617389--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1620934507_co>:&nbsp;</b></span>Once i verify the student has completed the course I can send you a payment request so all you will need to do is click a link and submit the payment and then we can email you the certificate.  </div><!--end:1620934617389--><><!--begin:1620934563053--><div class='cv'><span class='notranslate'><b>Andrew Ramirez<timestamp_1620934563_cv>:&nbsp;</b></span>OK that works </div><!--end:1620934563053--><><!--begin:1620934574871--><div class='cv'><span class='notranslate'><b>Andrew Ramirez<timestamp_1620934575_cv>:&nbsp;</b></span>my email is <a href='mailto:Ramirez.Andrew@cleanharbors.com' target='_blank' rel='noopener noreferrer'>Ramirez.Andrew@cleanharbors.com</a></div><!--end:1620934574871--><><!--begin:1620934713174--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1620934603_co>:&nbsp;</b></span>Got it! Thanks.  </div><!--end:1620934713174--><><!--begin:1620934715357--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1620934605_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1620934715357--><><!--begin:1620934614287--><div class='cv'><span class='notranslate'><b>Andrew Ramirez<timestamp_1620934614_cv>:&nbsp;</b></span>Thank you for your help </div><!--end:1620934614287--><><!--begin:1620934737126--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1620934627_co>:&nbsp;</b></span>My name is <span class='notranslate'>Tiffany</span>, and you can reach me via email at: <a tag='link' href='mailto:CustomerService@csregs.com' class='notranslate' target='_blank'>CustomerService@csregs.com</a> or by phone at <a href='tel:8007112706' target='_blank' rel='noopener noreferrer'>800-711-2706</a><br><br>Have a great day!</div><!--end:1620934737126--><><div class='cl'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>