<div class='ca'><div class='info_box'><i>I am unable to proceed in the PPE lesson. It is stuck on the pre assessment and will not let me continue.</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713969914869--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1713969914_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Regan</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713969914869--><><!--begin:1713969950963--><div class='cv'><span class='notranslate'><b>Regan<timestamp_1713969951_cv>:&nbsp;</b></span>I&#39;m fine, thanks.</div><!--end:1713969950963--><><!--begin:1713970002475--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1713970002_co>:&nbsp;</b></span>Are you using a mobile device to complete the training on?</div><!--end:1713970002475--><><!--begin:1713970035048--><div class='cv'><span class='notranslate'><b>Regan<timestamp_1713970035_cv>:&nbsp;</b></span>No I&#39;m on a laptop.</div><!--end:1713970035048--><><!--begin:1713970198123--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1713970197_co>:&nbsp;</b></span>I looked up your login history and it appears you are timing out, excessively. Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. <br><br>To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.</div><!--end:1713970198123--><><!--begin:1713970343269--><div class='cv'><span class='notranslate'><b>Regan<timestamp_1713970343_cv>:&nbsp;</b></span>Okay, how can I procced in the training? Can you reset something to unfreeze the PPE Lesson?</div><!--end:1713970343269--><><!--begin:1713970403659--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1713970403_co>:&nbsp;</b></span>I can pass you through this module which will clear the error but it also clears the module.  You will need to restart the module to log the additional time required before the next module unlocks.  DO you want me to proceed?</div><!--end:1713970403659--><><!--begin:1713970440722--><div class='cv'><span class='notranslate'><b>Regan<timestamp_1713970440_cv>:&nbsp;</b></span>That&#39;s fine</div><!--end:1713970440722--><><!--begin:1713970472962--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1713970472_co>:&nbsp;</b></span>Please exit modules and log out using appropriate link and then log back in to continue</div><!--end:1713970472962--><><!--begin:1713970494354--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1713970494_co>:&nbsp;</b></span>You may need to clear your cookies and cache to avoid further errors</div><!--end:1713970494354--><><!--begin:1713970496492--><div class='cv'><span class='notranslate'><b>Regan<timestamp_1713970496_cv>:&nbsp;</b></span>Okay</div><!--end:1713970496492--><><!--begin:1713970502451--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1713970502_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1713970502451--><><!--begin:1713970516199--><div class='cv'><span class='notranslate'><b>Regan<timestamp_1713970516_cv>:&nbsp;</b></span>No</div><!--end:1713970516199--><><!--begin:1713970597387--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1713970597_co>:&nbsp;</b></span>Have a safe day!</div><!--end:1713970597387--><><div class='cl'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>