<div class='ca'><div class='info_box'><i>Completed section and assessment but wont let me click on next module</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1621440555926--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1621440443_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Kevin</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1621440555926--><><!--begin:1621440451803--><div class='cv'><span class='notranslate'><b>Kevin<timestamp_1621440452_cv>:&nbsp;</b></span>good</div><!--end:1621440451803--><><!--begin:1621440592075--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1621440479_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1621440592075--><><!--begin:1621440510429--><div class='cv'><span class='notranslate'><b>Kevin<timestamp_1621440510_cv>:&nbsp;</b></span>ok</div><!--end:1621440510429--><><!--begin:1621440646802--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1621440534_co>:&nbsp;</b></span>After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  <br> <br>Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  <br><br>Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. </div><!--end:1621440646802--><><!--begin:1621440691322--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1621440578_co>:&nbsp;</b></span>The explanation for your next module reads: <br> <br>At least 1 hour must to be spent in this course before this lesson is available.  The user still requires 22 minutes, 44 second more.  <br><br><br>You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it.  </div><!--end:1621440691322--><><!--begin:1621440612558--><div class='cv'><span class='notranslate'><b>Kevin<timestamp_1621440612_cv>:&nbsp;</b></span>do I have to go back through?</div><!--end:1621440612558--><><!--begin:1621440634685--><div class='cv'><span class='notranslate'><b>Kevin<timestamp_1621440635_cv>:&nbsp;</b></span>can I just come back to my computer in 22 minutes?</div><!--end:1621440634685--><><!--begin:1621440829787--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1621440717_co>:&nbsp;</b></span>You need to add more time in the previous module. If you are not actively training the system will log you out after 10 minutes of inactivity.   Allowing the training to time out may cause technical error down the road.  </div><!--end:1621440829787--><><!--begin:1621440742954--><div class='cv'><span class='notranslate'><b>Kevin<timestamp_1621440743_cv>:&nbsp;</b></span>pssh</div><!--end:1621440742954--><><!--begin:1621440749344--><div class='cv'><span class='notranslate'><b>Kevin<timestamp_1621440749_cv>:&nbsp;</b></span>roger that</div><!--end:1621440749344--><><!--begin:1621440930796--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1621440818_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1621440930796--><><!--begin:1621441081907--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1621440969_co>:&nbsp;</b></span>My name is <span class='notranslate'>Tiffany</span>, and you can reach me via email at: <a tag='link' href='mailto:CustomerService@csregs.com' class='notranslate' target='_blank'>CustomerService@csregs.com</a> or by phone at <a href='tel:8007112706' target='_blank' rel='noopener noreferrer'>800-711-2706</a><br><br>Have a great day!</div><!--end:1621441081907--><><div class='cl'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>