<div class='ca'><div class='info_box'><i>I can't proceed but have been online for time required</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1680710873545--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1680710873_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Christopher Huebner</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1680710873545--><><!--begin:1680710926214--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1680710926_co>:&nbsp;</b></span>You do need to be inside the course actively training to log the time needed. </div><!--end:1680710926214--><><!--begin:1680710932353--><div class='cv'><span class='notranslate'><b>Christopher Huebner<timestamp_1680710932_cv>:&nbsp;</b></span>Need to proceed with my course but time requirements are preventing it</div><!--end:1680710932353--><><!--begin:1680710953827--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1680710957_co>:&nbsp;</b></span>After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  <br><br> <br>Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  </div><!--end:1680710953827--><><!--begin:1680710984874--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1680710984_co>:&nbsp;</b></span>The explanation for your next module reads:  At least 1 hour 45  minutes must to be spent in this course before this lesson is available.  The user still requires 2 minutes, 30 seconds more.  <br><br></div><!--end:1680710984874--><><!--begin:1680710997526--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1680710997_co>:&nbsp;</b></span>You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it.  <br></div><!--end:1680710997526--><><!--begin:1680711057517--><div class='cv'><span class='notranslate'><b>Christopher Huebner<timestamp_1680711057_cv>:&nbsp;</b></span>I read that but don&#39;t know where to spend that time if the other modules are completed, the time requirements are unnecessary</div><!--end:1680711057517--><><!--begin:1680711108783--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1680711108_co>:&nbsp;</b></span>We need you to go back and put some time into any of the previoulsy completeed modules.</div><!--end:1680711108783--><><!--begin:1680711442348--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1680711442_co>:&nbsp;</b></span>We cannot bypass the time requirement setting. All users learn at different paces and based on feedback from previous users we limit the content to an &#39;average&#39; learner experience.</div><!--end:1680711442348--><><!--begin:1680711476369--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1680711476_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1680711476369--><><!--begin:1680711654817--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1680711654_co>:&nbsp;</b></span>My name is <span class='notranslate'>Tiffany</span>, and you can reach me via email at: <a tag='link' href='mailto:CustomerService@csregs.com' class='notranslate' target='_blank'>CustomerService@csregs.com</a> or by phone at <a href='tel:8007112706' target='_blank' rel='noopener noreferrer'>800-711-2706</a><br><br>Have a great day!</div><!--end:1680711654817--><><!--begin:1680711691476--><div class='cv'><span class='notranslate'><b>Christopher Huebner<timestamp_1680711691_cv>:&nbsp;</b></span>No, thank you</div><!--end:1680711691476--><><div class='cl'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>