INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('24953191332', 1624893386, 1624893731, 2, 23, 0, 5, 0, 0, 5, 0, 4087, 0, 0, 0, 0, 'Justin Sedam', 'jsedam@golder.com', '76.19.150.176', '7d2b18f9312db4e1a1eb3f52a273e456', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Golder Associates-cus-', 'I need to access my HAZWOPER training and finish the course.', '<div class=\'ca\'><div class=\'info_box\'><i>I need to access my HAZWOPER training and finish the course.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1624893389458--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1624893389_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Justin Sedam</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1624893389458--><><!--begin:1624893401491--><div class=\'cv\'><span class=\'notranslate\'><b>Justin Sedam<timestamp_1624893401_cv>:&nbsp;</b></span>Hello, I am doing well</div><!--end:1624893401491--><><!--begin:1624893422441--><div class=\'cv\'><span class=\'notranslate\'><b>Justin Sedam<timestamp_1624893422_cv>:&nbsp;</b></span>I need to access and finish my HAZWOPER 40 hour training course</div><!--end:1624893422441--><><!--begin:1624893463252--><div class=\'cv\'><span class=\'notranslate\'><b>Justin Sedam<timestamp_1624893463_cv>:&nbsp;</b></span>hello?</div><!--end:1624893463252--><><!--begin:1624893484055--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1624893483_co>:&nbsp;</b></span>I apologize for the delay I was looking up your accuont.</div><!--end:1624893484055--><><!--begin:1624893494279--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1624893494_co>:&nbsp;</b></span>I see your training expired on 05/27/2021.</div><!--end:1624893494279--><><!--begin:1624893549877--><div class=\'cv\'><span class=\'notranslate\'><b>Justin Sedam<timestamp_1624893549_cv>:&nbsp;</b></span>yes, but I did not get to start the training until a few months after I was registered</div><!--end:1624893549877--><><!--begin:1624893568102--><div class=\'cv\'><span class=\'notranslate\'><b>Justin Sedam<timestamp_1624893568_cv>:&nbsp;</b></span>I need to access that training and finish it</div><!--end:1624893568102--><><!--begin:1624893582722--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1624893582_co>:&nbsp;</b></span>I can offer you a one time 60 day extension from that date bringing your new expiration date out to 07/27/2021.  You will need to complete the entire online course by this new expiration date.  If you require any additional extensions there will be a 25% course reactivation fee that will need to be paid.  </div><!--end:1624893582722--><><!--begin:1624893598217--><div class=\'cv\'><span class=\'notranslate\'><b>Justin Sedam<timestamp_1624893598_cv>:&nbsp;</b></span>Ok</div><!--end:1624893598217--><><!--begin:1624893622242--><div class=\'cv\'><span class=\'notranslate\'><b>Justin Sedam<timestamp_1624893622_cv>:&nbsp;</b></span>Thank you, so I will be able to start off where I had finished off before it expired?</div><!--end:1624893622242--><><!--begin:1624893650815--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1624893650_co>:&nbsp;</b></span>Yes</div><!--end:1624893650815--><><!--begin:1624893673052--><div class=\'cv\'><span class=\'notranslate\'><b>Justin Sedam<timestamp_1624893673_cv>:&nbsp;</b></span>Ok, thank you. please let me know when I am able to continue to finish the course</div><!--end:1624893673052--><><!--begin:1624893696725--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1624893696_co>:&nbsp;</b></span>Your course is now active.  You can log in and begin to train again.  </div><!--end:1624893696725--><><!--begin:1624893707834--><div class=\'cv\'><span class=\'notranslate\'><b>Justin Sedam<timestamp_1624893707_cv>:&nbsp;</b></span>thank you</div><!--end:1624893707834--><><!--begin:1624893720236--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1624893720_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1624893720236--><><!--begin:1624893729191--><div class=\'cv\'><span class=\'notranslate\'><b>Justin Sedam<timestamp_1624893729_cv>:&nbsp;</b></span>nope, have a good day!</div><!--end:1624893729191--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I need to access my HAZWOPER training and finish the course.\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Justin Sedam!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJustin Sedam:&nbsp;Hello, I am doing well\r\nJustin Sedam:&nbsp;I need to access and finish my HAZWOPER 40 hour training course\r\nJustin Sedam:&nbsp;hello?\r\nTiffany:&nbsp;I apologize for the delay I was looking up your accuont.\r\nTiffany:&nbsp;I see your training expired on 05/27/2021.\r\nJustin Sedam:&nbsp;yes, but I did not get to start the training until a few months after I was registered\r\nJustin Sedam:&nbsp;I need to access that training and finish it\r\nTiffany:&nbsp;I can offer you a one time 60 day extension from that date bringing your new expiration date out to 07/27/2021.  You will need to complete the entire online course by this new expiration date.  If you require any additional extensions there will be a 25% course reactivation fee that will need to be paid.  \r\nJustin Sedam:&nbsp;Ok\r\nJustin Sedam:&nbsp;Thank you, so I will be able to start off where I had finished off before it expired?\r\nTiffany:&nbsp;Yes\r\nJustin Sedam:&nbsp;Ok, thank you. please let me know when I am able to continue to finish the course\r\nTiffany:&nbsp;Your course is now active.  You can log in and begin to train again.  \r\nJustin Sedam:&nbsp;thank you\r\nTiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nJustin Sedam:&nbsp;nope, have a good day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('24954132443', 1624902790, 1624903270, 1, 23, 0, 4, 0, 0, 0, 0, 2946, 0, 0, 0, 0, 'John Ruff', 'john.ruff@aptim.com', '72.204.64.175', 'c184d874831c225380916f03fe1c0a33', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-APTIM-cus-Online Course-_-8 Hr OSHA refresher-cus-', 'Course will not allow me to move on to next module once complete with module.', '<div class=\'ca\'><div class=\'info_box\'><i>Course will not allow me to move on to next module once complete with module.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1624902800921--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1624902800_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>John Ruff</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1624902800921--><><!--begin:1624902819924--><div class=\'cv\'><span class=\'notranslate\'><b>John Ruff<timestamp_1624902820_cv>:&nbsp;</b></span>I cannot move on to the next course module</div><!--end:1624902819924--><><!--begin:1624902851350--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1624902851_co>:&nbsp;</b></span>one moment please let me look you up</div><!--end:1624902851350--><><!--begin:1624902886369--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1624902886_co>:&nbsp;</b></span>Which browser are you using to complete your training on?</div><!--end:1624902886369--><><!--begin:1624902907327--><div class=\'cv\'><span class=\'notranslate\'><b>John Ruff<timestamp_1624902907_cv>:&nbsp;</b></span>Microsoft edge</div><!--end:1624902907327--><><!--begin:1624902926945--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1624902926_co>:&nbsp;</b></span>I see the issue is the minimum time requirement has not been met to move on.  After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  <br><br>Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  <br><br>Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. </div><!--end:1624902926945--><><!--begin:1624903057485--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1624903057_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1624903057485--><><!--begin:1624903270178--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1624903270_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1624903270178--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Course will not allow me to move on to next module once complete with module.\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, John Ruff!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJohn Ruff:&nbsp;I cannot move on to the next course module\r\nTiffany:&nbsp;one moment please let me look you up\r\nTiffany:&nbsp;Which browser are you using to complete your training on?\r\nJohn Ruff:&nbsp;Microsoft edge\r\nTiffany:&nbsp;I see the issue is the minimum time requirement has not been met to move on.  After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. \r\nTiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('249626302mp', 1624987774, 1624988162, 2, 23, 0, 5, 0, 0, 0, 0, 2401, 0, 0, 0, 0, 'Aneige Hatfield', 'ahatfield@cedarvilleeng.com', '75.150.180.109', '707b0073e804ce172fa05191e2ab0ad7', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-CEDARVILLE Engineering Group, LLC-cus-', 'I have registered an employee to take the 8 hour in person dress out course to complete their 40 hour Hazwoper certification, we may have a scheduling conflict and might need to reschedule. What is the fee to reschedule the training?', '<div class=\'ca\'><div class=\'info_box\'><i>I have registered an employee to take the 8 hour in person dress out course to complete their 40 hour Hazwoper certification, we may have a scheduling conflict and might need to reschedule. What is the fee to reschedule the training?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1624987777514--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1624987777_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Aneige Hatfield</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1624987777514--><><!--begin:1624987810557--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1624987810_co>:&nbsp;</b></span>Can I have the students name please to look him/her up?</div><!--end:1624987810557--><><!--begin:1624987952886--><div class=\'cv\'><span class=\'notranslate\'><b>Aneige Hatfield<timestamp_1624987953_cv>:&nbsp;</b></span>I am good, how are you? The student is Tracey Franey</div><!--end:1624987952886--><><!--begin:1624988010398--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1624988010_co>:&nbsp;</b></span>Good thank you! There is a $75 fee to reschedule out of Friday&#39;s Fort Washington, PA class.  </div><!--end:1624988010398--><><!--begin:1624988096180--><div class=\'cv\'><span class=\'notranslate\'><b>Aneige Hatfield<timestamp_1624988096_cv>:&nbsp;</b></span>Thank you so much! We will discuss it and let you know if we need to reschedule! </div><!--end:1624988096180--><><!--begin:1624988120186--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1624988120_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1624988120186--><><!--begin:1624988139677--><div class=\'cv\'><span class=\'notranslate\'><b>Aneige Hatfield<timestamp_1624988139_cv>:&nbsp;</b></span>No that is all, thank you!</div><!--end:1624988139677--><><!--begin:1624988148757--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1624988148_co>:&nbsp;</b></span>Have a wonderful day!</div><!--end:1624988148757--><><!--begin:1624988157336--><div class=\'cv\'><span class=\'notranslate\'><b>Aneige Hatfield<timestamp_1624988157_cv>:&nbsp;</b></span>You too</div><!--end:1624988157336--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I have registered an employee to take the 8 hour in person dress out course to complete their 40 hour Hazwoper certification, we may have a scheduling conflict and might need to reschedule. What is the fee to reschedule the training?\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Aneige Hatfield!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany:&nbsp;Can I have the students name please to look him/her up?\r\nAneige Hatfield:&nbsp;I am good, how are you? The student is Tracey Franey\r\nTiffany:&nbsp;Good thank you! There is a $75 fee to reschedule out of Friday&#39;s Fort Washington, PA class.  \r\nAneige Hatfield:&nbsp;Thank you so much! We will discuss it and let you know if we need to reschedule! \r\nTiffany:&nbsp;Is there anything else I can assist you with today?\r\nAneige Hatfield:&nbsp;No that is all, thank you!\r\nTiffany:&nbsp;Have a wonderful day!\r\nAneige Hatfield:&nbsp;You too\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('249700326pj', 1625061792, 1625062395, 2, 23, 0, 3, 0, 0, 0, 0, 3652, 0, 0, 0, 0, 'Marie Stephens', 'mstephens@toeroek.com', '69.25.110.80', 'db775afcb1434425e7adc4b86945a710', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Toeroek Associates-cus-', 'What are your current course offerings for the Hazwoper 40 in the Denver area?  Is this still a hybrid course?  We are looking to send a new hire July 13-16 in person if possible. ', '<div class=\'ca\'><div class=\'info_box\'><i>What are your current course offerings for the Hazwoper 40 in the Denver area?  Is this still a hybrid course?  We are looking to send a new hire July 13-16 in person if possible. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1625061801829--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625061801_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Marie Stephens</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1625061801829--><><!--begin:1625061813666--><div class=\'cv\'><span class=\'notranslate\'><b>Marie Stephens<timestamp_1625061814_cv>:&nbsp;</b></span>awesome!</div><!--end:1625061813666--><><!--begin:1625061883370--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625061883_co>:&nbsp;</b></span>We do have full in class dates available one moment while I look get the link to the schedule for you</div><!--end:1625061883370--><><!--begin:1625061916780--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625061916_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/40-hour-hazwoper-initial-site-worker\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/40-hour-hazwoper-initial-site-worker</a></div><!--end:1625061916780--><><!--begin:1625061952773--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625061952_co>:&nbsp;</b></span>Yes I do see the next class scheduled in Denver, CO is July 13-16th.</div><!--end:1625061952773--><><!--begin:1625061966551--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625061966_co>:&nbsp;</b></span>You can use the link above to register your new hire as well.</div><!--end:1625061966551--><><!--begin:1625061993120--><div class=\'cv\'><span class=\'notranslate\'><b>Marie Stephens<timestamp_1625061993_cv>:&nbsp;</b></span>is it possible to hold a spot so I can get the ok from her supervisor?</div><!--end:1625061993120--><><!--begin:1625062042199--><div class=\'cv\'><span class=\'notranslate\'><b>Marie Stephens<timestamp_1625062042_cv>:&nbsp;</b></span>is this all in person?</div><!--end:1625062042199--><><!--begin:1625062149591--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625062149_co>:&nbsp;</b></span>Unfortunately we can not hold spots.  Yes, this class is all in person 4/10 hour days-Tuesday through Friday.  Most classes do not fill up so as long as you can get this person registered soon I do not think you will have a problem.  </div><!--end:1625062149591--><><!--begin:1625062183966--><div class=\'cv\'><span class=\'notranslate\'><b>Marie Stephens<timestamp_1625062184_cv>:&nbsp;</b></span>Good info.  Thanks I will forward this along.  </div><!--end:1625062183966--><><!--begin:1625062196741--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625062196_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1625062196741--><><!--begin:1625062396014--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625062395_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1625062396014--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'What are your current course offerings for the Hazwoper 40 in the Denver area?  Is this still a hybrid course?  We are looking to send a new hire July 13-16 in person if possible. \r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Marie Stephens!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMarie Stephens:&nbsp;awesome!\r\nTiffany:&nbsp;We do have full in class dates available one moment while I look get the link to the schedule for you\r\nTiffany:&nbsp;https://csregs.com/collections/40-hour-hazwoper-initial-site-worker\r\nTiffany:&nbsp;Yes I do see the next class scheduled in Denver, CO is July 13-16th.\r\nTiffany:&nbsp;You can use the link above to register your new hire as well.\r\nMarie Stephens:&nbsp;is it possible to hold a spot so I can get the ok from her supervisor?\r\nMarie Stephens:&nbsp;is this all in person?\r\nTiffany:&nbsp;Unfortunately we can not hold spots.  Yes, this class is all in person 4/10 hour days-Tuesday through Friday.  Most classes do not fill up so as long as you can get this person registered soon I do not think you will have a problem.  \r\nMarie Stephens:&nbsp;Good info.  Thanks I will forward this along.  \r\nTiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('249700359qg', 1625061834, 1625062629, 2, 23, 0, 5, 0, 0, 0, 0, 4625, 0, 0, 0, 0, 'Andre Payne', 'Apayne@wocmaintenance.com', '107.117.168.171', '281b0e6ff929746bbcbf0a987755483e', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-WOC-cus-', 'I am needing my class reinstalled for me to access.My login has expired, I was able to login to start it. ', '<div class=\'ca\'><div class=\'info_box\'><i>I am needing my class reinstalled for me to access.My login has expired, I was able to login to start it. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1625061875228--><div class=\'cv\'><span class=\'notranslate\'><b>Andre Payne<timestamp_1625061876_cv>:&nbsp;</b></span>Is it possible to have it back to finish it?</div><!--end:1625061875228--><><!--begin:1625061896764--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625061896_co>:&nbsp;</b></span>one moment while I look you up</div><!--end:1625061896764--><><!--begin:1625061910336--><div class=\'cv\'><span class=\'notranslate\'><b>Andre Payne<timestamp_1625061911_cv>:&nbsp;</b></span>thank you</div><!--end:1625061910336--><><!--begin:1625062044538--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625062044_co>:&nbsp;</b></span>I see your course has not expired.  I will send you an email with a link to the log in and your username.  Do you need me to reset your password or do you remember it from before?  </div><!--end:1625062044538--><><!--begin:1625062065017--><div class=\'cv\'><span class=\'notranslate\'><b>Andre Payne<timestamp_1625062066_cv>:&nbsp;</b></span>Is it for confined space</div><!--end:1625062065017--><><!--begin:1625062085243--><div class=\'cv\'><span class=\'notranslate\'><b>Andre Payne<timestamp_1625062086_cv>:&nbsp;</b></span>I am doing osha 10 now</div><!--end:1625062085243--><><!--begin:1625062156613--><div class=\'cv\'><span class=\'notranslate\'><b>Andre Payne<timestamp_1625062158_cv>:&nbsp;</b></span>I am needing confined space</div><!--end:1625062156613--><><!--begin:1625062161719--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625062161_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Andre Payne</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? ne I </div><!--end:1625062161719--><><!--begin:1625062181684--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625062181_co>:&nbsp;</b></span>Yes the one I am talking about is for Confined Space.  </div><!--end:1625062181684--><><!--begin:1625062209626--><div class=\'cv\'><span class=\'notranslate\'><b>Andre Payne<timestamp_1625062211_cv>:&nbsp;</b></span>I am needing confined space login  reinstated if possible </div><!--end:1625062209626--><><!--begin:1625062230589--><div class=\'cv\'><span class=\'notranslate\'><b>Andre Payne<timestamp_1625062232_cv>:&nbsp;</b></span>Ooo okay thank you</div><!--end:1625062230589--><><!--begin:1625062283436--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625062283_co>:&nbsp;</b></span>I will send you the log in info and a new password for the Confined Space account</div><!--end:1625062283436--><><!--begin:1625062293845--><div class=\'cv\'><span class=\'notranslate\'><b>Andre Payne<timestamp_1625062295_cv>:&nbsp;</b></span>Thank you</div><!--end:1625062293845--><><!--begin:1625062306487--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625062306_co>:&nbsp;</b></span>My pleasure!</div><!--end:1625062306487--><><!--begin:1625062309571--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625062309_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1625062309571--><><!--begin:1625062327851--><div class=\'cv\'><span class=\'notranslate\'><b>Andre Payne<timestamp_1625062329_cv>:&nbsp;</b></span><a href=\'mailto:Apayne@wocmaintenance.com\' target=\'_blank\' rel=\'noopener noreferrer\'>Apayne@wocmaintenance.com</a> </div><!--end:1625062327851--><><!--begin:1625062381132--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625062381_co>:&nbsp;</b></span>Just sent it over now :)</div><!--end:1625062381132--><><!--begin:1625062391454--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625062391_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1625062391454--><><!--begin:1625062528013--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625062527_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1625062528013--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am needing my class reinstalled for me to access.My login has expired, I was able to login to start it. \r\nTiffany has joined the chat.\r\nAndre Payne:&nbsp;Is it possible to have it back to finish it?\r\nTiffany:&nbsp;one moment while I look you up\r\nAndre Payne:&nbsp;thank you\r\nTiffany:&nbsp;I see your course has not expired.  I will send you an email with a link to the log in and your username.  Do you need me to reset your password or do you remember it from before?  \r\nAndre Payne:&nbsp;Is it for confined space\r\nAndre Payne:&nbsp;I am doing osha 10 now\r\nAndre Payne:&nbsp;I am needing confined space\r\nTiffany:&nbsp;Hi, Andre Payne!My name is Tiffany. Welcome to ComplyChat!How are you today? ne I \r\nTiffany:&nbsp;Yes the one I am talking about is for Confined Space.  \r\nAndre Payne:&nbsp;I am needing confined space login  reinstated if possible \r\nAndre Payne:&nbsp;Ooo okay thank you\r\nTiffany:&nbsp;I will send you the log in info and a new password for the Confined Space account\r\nAndre Payne:&nbsp;Thank you\r\nTiffany:&nbsp;My pleasure!\r\nTiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nAndre Payne:&nbsp;mailto:Apayne@wocmaintenance.com \r\nTiffany:&nbsp;Just sent it over now :)\r\nTiffany:&nbsp;Is there anything else I can assist you with today?\r\nTiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('249714213dj', 1625075703, 1625076445, 2, 23, 0, 5, 0, 0, 5, 0, 2831, 0, 0, 0, 0, 'Margaret Mikulich', 'mmikulich@plexsci.com', '108.48.188.147', '7caefe7c79ffbf7d9da9e8c55492bfc0', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Plexus Scientific Corporation-cus-', 'I am trying to determine if a remote employee\'s home is nearby a training facility. She needs HAZWOPER initial 40-hr training & lives in Orlando FL. Your website lists TWO training locations \r\n(1) 2014 W Colonial Dr, Orlando, FL 32804, and\r\n(2) 5767 T G Lee Blvd, Orlando, FL 32822\r\nWhich is the location for the 40-hr HAZWOPER training? ', '<div class=\'ca\'><div class=\'info_box\'><i>I am trying to determine if a remote employee\'s home is nearby a training facility. She needs HAZWOPER initial 40-hr training & lives in Orlando FL. Your website lists TWO training locations \r\n(1) 2014 W Colonial Dr, Orlando, FL 32804, and\r\n(2) 5767 T G Lee Blvd, Orlando, FL 32822\r\nWhich is the location for the 40-hr HAZWOPER training? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1625075705732--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625075705_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Margaret Mikulich</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1625075705732--><><!--begin:1625075741656--><div class=\'cv\'><span class=\'notranslate\'><b>Margaret Mikulich<timestamp_1625075715_cv>:&nbsp;</b></span>Good thank you</div><!--end:1625075741656--><><!--begin:1625075759818--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625075759_co>:&nbsp;</b></span>Please give me one moment to look into your inquiry</div><!--end:1625075759818--><><!--begin:1625075795269--><div class=\'cv\'><span class=\'notranslate\'><b>Margaret Mikulich<timestamp_1625075769_cv>:&nbsp;</b></span>Ok thanks</div><!--end:1625075795269--><><!--begin:1625076066810--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625076066_co>:&nbsp;</b></span>The current location we are using is at 5767 T G Lee Blvd, Orlando, FL 32822</div><!--end:1625076066810--><><!--begin:1625076074481--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625076075_co>:&nbsp;</b></span>Hampton Inn Orlando Airport</div><!--end:1625076074481--><><!--begin:1625076152315--><div class=\'cv\'><span class=\'notranslate\'><b>Margaret Mikulich<timestamp_1625076126_cv>:&nbsp;</b></span>Ok thank-you for the address confirmation and the extra detail, I appreciate your assistance</div><!--end:1625076152315--><><!--begin:1625076232631--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625076232_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1625076232631--><><!--begin:1625076444896--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625076444_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1625076444896--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am trying to determine if a remote employee\'s home is nearby a training facility. She needs HAZWOPER initial 40-hr training & lives in Orlando FL. Your website lists TWO training locations \r\n(1) 2014 W Colonial Dr, Orlando, FL 32804, and\r\n(2) 5767 T G Lee Blvd, Orlando, FL 32822\r\nWhich is the location for the 40-hr HAZWOPER training? \r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Margaret Mikulich!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMargaret Mikulich:&nbsp;Good thank you\r\nTiffany:&nbsp;Please give me one moment to look into your inquiry\r\nMargaret Mikulich:&nbsp;Ok thanks\r\nTiffany:&nbsp;The current location we are using is at 5767 T G Lee Blvd, Orlando, FL 32822\r\nTiffany:&nbsp;Hampton Inn Orlando Airport\r\nMargaret Mikulich:&nbsp;Ok thank-you for the address confirmation and the extra detail, I appreciate your assistance\r\nTiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('249718785ea', 1625080260, 1625080579, 2, 23, 0, 5, 0, 0, 0, 0, 2537, 0, 0, 0, 0, 'Yassin Mostafa', 'ymostafa@frccorp.com', '97.64.216.26', 'a0577a715538376ddf5a316202b3c968', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-FRC Corp-cus-', 'Hi, \r\n\r\nSo I just completed the 40-hr Hazwoper training course, but I do not see any voucher sent to me in order to register for the in-person 8hr training. \r\n', '<div class=\'ca\'><div class=\'info_box\'><i>Hi, \r\n\r\nSo I just completed the 40-hr Hazwoper training course, but I do not see any voucher sent to me in order to register for the in-person 8hr training. \r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1625080264797--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625080264_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Yassin Mostafa</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1625080264797--><><!--begin:1625080296418--><div class=\'cv\'><span class=\'notranslate\'><b>Yassin Mostafa<timestamp_1625080295_cv>:&nbsp;</b></span>Hi Tiffany, I am great what about yourself?</div><!--end:1625080296418--><><!--begin:1625080349246--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625080349_co>:&nbsp;</b></span>I am good thank you.</div><!--end:1625080349246--><><!--begin:1625080360635--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625080360_co>:&nbsp;</b></span>Please give me one moment to look you up</div><!--end:1625080360635--><><!--begin:1625080372079--><div class=\'cv\'><span class=\'notranslate\'><b>Yassin Mostafa<timestamp_1625080371_cv>:&nbsp;</b></span>Take your time </div><!--end:1625080372079--><><!--begin:1625080461698--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625080461_co>:&nbsp;</b></span>The voucher is inside of you training course.  I will also send you an email now with directions on how to register and a link to a schedule to reference.   </div><!--end:1625080461698--><><!--begin:1625080514409--><div class=\'cv\'><span class=\'notranslate\'><b>Yassin Mostafa<timestamp_1625080513_cv>:&nbsp;</b></span>Thank you </div><!--end:1625080514409--><><!--begin:1625080517030--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625080516_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1625080517030--><><!--begin:1625080566464--><div class=\'cv\'><span class=\'notranslate\'><b>Yassin Mostafa<timestamp_1625080565_cv>:&nbsp;</b></span>That will be it thank you so much</div><!--end:1625080566464--><><!--begin:1625080574867--><div class=\'cv\'><span class=\'notranslate\'><b>Yassin Mostafa<timestamp_1625080574_cv>:&nbsp;</b></span>Have a nice day</div><!--end:1625080574867--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hi, \r\n\r\nSo I just completed the 40-hr Hazwoper training course, but I do not see any voucher sent to me in order to register for the in-person 8hr training. \r\n\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Yassin Mostafa!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nYassin Mostafa:&nbsp;Hi Tiffany, I am great what about yourself?\r\nTiffany:&nbsp;I am good thank you.\r\nTiffany:&nbsp;Please give me one moment to look you up\r\nYassin Mostafa:&nbsp;Take your time \r\nTiffany:&nbsp;The voucher is inside of you training course.  I will also send you an email now with directions on how to register and a link to a schedule to reference.   \r\nYassin Mostafa:&nbsp;Thank you \r\nTiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nYassin Mostafa:&nbsp;That will be it thank you so much\r\nYassin Mostafa:&nbsp;Have a nice day\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('249786882md', 1625148347, 1625148520, 2, 23, 0, 8, 0, 0, 0, 0, 1306, 0, 0, 0, 0, 'Tony Klimek', 'tonyklimek3@gmail.com', '65.31.21.200', 'bb5ed877cf2d4e2b9563be4e90fe17da', 'Select Area of Inquiry:-_-Other-cus-Company-_-Geosyntec-cus-', 'I have issues logging in\r\n\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>I have issues logging in\r\n\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1625148363096--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625148363_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Tony Klimek</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1625148363096--><><!--begin:1625148448591--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625148448_co>:&nbsp;</b></span>What is the issue you are experiencing?</div><!--end:1625148448591--><><!--begin:1625148487357--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625148487_co>:&nbsp;</b></span>When logging into the online training site please use the following: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1625148487357--><><!--begin:1625148520887--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625148520_co>:&nbsp;</b></span>Your email will be your user name and password it whatever you set at the time of registration.</div><!--end:1625148520887--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I have issues logging in\r\n\r\n\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Tony Klimek!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany:&nbsp;What is the issue you are experiencing?\r\nTiffany:&nbsp;When logging into the online training site please use the following: https://csregsonline.com/\r\nTiffany:&nbsp;Your email will be your user name and password it whatever you set at the time of registration.\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('249800190q7', 1625161663, 1625162094, 2, 23, 0, 3, 0, 0, 0, 0, 2836, 0, 0, 0, 0, 'Alexandra Milne', 'alexandra.m.milne@asu.edu', '50.205.171.74', '219a2b6a83d44ca4c73172eee2547705', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-HVJ Associates/ Epic Engineering-cus-', 'I obtained my initial 40-Hour HAZWOPER through my prior company, HVJ Associates, and I recently completed my 8-Hour refresher. Can I merge these accounts to the email above so that both certificates are in the same account and location?', '<div class=\'ca\'><div class=\'info_box\'><i>I obtained my initial 40-Hour HAZWOPER through my prior company, HVJ Associates, and I recently completed my 8-Hour refresher. Can I merge these accounts to the email above so that both certificates are in the same account and location?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1625161664974--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625161664_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Alexandra Milne</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1625161664974--><><!--begin:1625161675992--><div class=\'cv\'><span class=\'notranslate\'><b>Alexandra Milne<timestamp_1625161675_cv>:&nbsp;</b></span>Great, and yourself?</div><!--end:1625161675992--><><!--begin:1625161685497--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625161685_co>:&nbsp;</b></span>I am doing good thank you.</div><!--end:1625161685497--><><!--begin:1625161692302--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625161692_co>:&nbsp;</b></span>Please give me one moment to look you up.</div><!--end:1625161692302--><><!--begin:1625161708537--><div class=\'cv\'><span class=\'notranslate\'><b>Alexandra Milne<timestamp_1625161707_cv>:&nbsp;</b></span>Thank you</div><!--end:1625161708537--><><!--begin:1625161929837--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625161929_co>:&nbsp;</b></span>Unfortunately at this time we are unable to complete your request.  Currently our student records need to stay under the company registrations are connected with.  </div><!--end:1625161929837--><><!--begin:1625161953946--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625161953_co>:&nbsp;</b></span>I apologize for any inconvenience this may cause. </div><!--end:1625161953946--><><!--begin:1625161972200--><div class=\'cv\'><span class=\'notranslate\'><b>Alexandra Milne<timestamp_1625161971_cv>:&nbsp;</b></span>So even though I no longer have access to the previous company email, I will no longer have access to my certificate?</div><!--end:1625161972200--><><!--begin:1625162060249--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625162060_co>:&nbsp;</b></span>As for the certificates, after completing training courses with Compliance Solutions we send out one copy of the certificate (suitable for framing) and a wallet card via US Mail to the company EHS contact on file.  </div><!--end:1625162060249--><><!--begin:1625162076207--><div class=\'cv\'><span class=\'notranslate\'><b>Alexandra Milne<timestamp_1625162075_cv>:&nbsp;</b></span>Ok, thank you for your help.</div><!--end:1625162076207--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I obtained my initial 40-Hour HAZWOPER through my prior company, HVJ Associates, and I recently completed my 8-Hour refresher. Can I merge these accounts to the email above so that both certificates are in the same account and location?\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Alexandra Milne!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAlexandra Milne:&nbsp;Great, and yourself?\r\nTiffany:&nbsp;I am doing good thank you.\r\nTiffany:&nbsp;Please give me one moment to look you up.\r\nAlexandra Milne:&nbsp;Thank you\r\nTiffany:&nbsp;Unfortunately at this time we are unable to complete your request.  Currently our student records need to stay under the company registrations are connected with.  \r\nTiffany:&nbsp;I apologize for any inconvenience this may cause. \r\nAlexandra Milne:&nbsp;So even though I no longer have access to the previous company email, I will no longer have access to my certificate?\r\nTiffany:&nbsp;As for the certificates, after completing training courses with Compliance Solutions we send out one copy of the certificate (suitable for framing) and a wallet card via US Mail to the company EHS contact on file.  \r\nAlexandra Milne:&nbsp;Ok, thank you for your help.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('2502232667p', 1625584743, 1625585051, 1, 23, 0, 3, 0, 0, 0, 0, 2990, 0, 0, 0, 0, 'Sharyn Kelsey', 'sharyn.kelsey@safety-kleen.com', '155.203.3.121', 'c84305e29c2a703e56b0d8d2e9676a6a', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Clean Harbors-cus-Online Course-_-Hazwoper 24hr-cus-', 'I have spent the required time on the first two sections but it will not allow me to start the course', '<div class=\'ca\'><div class=\'info_box\'><i>I have spent the required time on the first two sections but it will not allow me to start the course</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1625584744516--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625584744_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sharyn Kelsey</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1625584744516--><><!--begin:1625584758476--><div class=\'cv\'><span class=\'notranslate\'><b>Sharyn Kelsey<timestamp_1625584758_cv>:&nbsp;</b></span>I am well! How about you?</div><!--end:1625584758476--><><!--begin:1625584777460--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625584777_co>:&nbsp;</b></span>I am good thank you! One moment while I look you up please.</div><!--end:1625584777460--><><!--begin:1625584864558--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625584864_co>:&nbsp;</b></span>After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  <br> <br>Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  <br><br>Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. </div><!--end:1625584864558--><><!--begin:1625584888893--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625584888_co>:&nbsp;</b></span>I see you only have 28 seconds remaining before the HAZWOPER Regulations module is unlocked.  </div><!--end:1625584888893--><><!--begin:1625584921111--><div class=\'cv\'><span class=\'notranslate\'><b>Sharyn Kelsey<timestamp_1625584921_cv>:&nbsp;</b></span>Okay. I will hang out awhile longer. Thank you. </div><!--end:1625584921111--><><!--begin:1625584930733--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625584930_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1625584930733--><><!--begin:1625585042181--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625585042_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1625585042181--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I have spent the required time on the first two sections but it will not allow me to start the course\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Sharyn Kelsey!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSharyn Kelsey:&nbsp;I am well! How about you?\r\nTiffany:&nbsp;I am good thank you! One moment while I look you up please.\r\nTiffany:&nbsp;After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. \r\nTiffany:&nbsp;I see you only have 28 seconds remaining before the HAZWOPER Regulations module is unlocked.  \r\nSharyn Kelsey:&nbsp;Okay. I will hang out awhile longer. Thank you. \r\nTiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('250230525rp', 1625591998, 1625592709, 2, 23, 0, 3, 0, 0, 0, 0, 4342, 0, 0, 0, 0, 'Gustav Borstad', 'gmbrstad@memphis.edu', '141.225.23.221', '02c382733c923341b848ab89dfdb8dc6', 'Select Area of Inquiry:-_-Other-cus-Company-_-Gustav Borstad-cus-', 'HAZWOPER Refresher required within the past twelve months, or within the past calendar year? And is dress-out required?', '<div class=\'ca\'><div class=\'info_box\'><i>HAZWOPER Refresher required within the past twelve months, or within the past calendar year? And is dress-out required?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1625592004108--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625592004_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Gustav Borstad</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1625592004108--><><!--begin:1625592020572--><div class=\'cv\'><span class=\'notranslate\'><b>Gustav Borstad<timestamp_1625592020_cv>:&nbsp;</b></span>I am well, thank you. How are you&gt;</div><!--end:1625592020572--><><!--begin:1625592021842--><div class=\'cv\'><span class=\'notranslate\'><b>Gustav Borstad<timestamp_1625592021_cv>:&nbsp;</b></span>?</div><!--end:1625592021842--><><!--begin:1625592052349--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625592052_co>:&nbsp;</b></span>I am good thank you</div><!--end:1625592052349--><><!--begin:1625592115960--><div class=\'cv\'><span class=\'notranslate\'><b>Gustav Borstad<timestamp_1625592116_cv>:&nbsp;</b></span>I completed the 40-hour HAZWOPER on August 1, 2019, and the refresher on July 27, 2020.</div><!--end:1625592115960--><><!--begin:1625592184695--><div class=\'cv\'><span class=\'notranslate\'><b>Gustav Borstad<timestamp_1625592184_cv>:&nbsp;</b></span>My question is whether it needs to always be completed within the next twelve months or if it is once in each calendar year. It seems that me that it is the former, but I am not sure.</div><!--end:1625592184695--><><!--begin:1625592194418--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625592194_co>:&nbsp;</b></span>HAZWOPER Refreshers are required annually to stay certified.  I see you completed your 40-Hour in 08/2019 and completed your first refresher at the end of 07/2020.  So your next refresher is coming due the end of this month.  A hands-on portion requirement is only required for the initial 40 or 24 Hour certification not the annual 8-Hour Refreshers.  </div><!--end:1625592194418--><><!--begin:1625592230166--><div class=\'cv\'><span class=\'notranslate\'><b>Gustav Borstad<timestamp_1625592230_cv>:&nbsp;</b></span>So, it would lapse after July 27, 2021, or is it just the end of the month?</div><!--end:1625592230166--><><!--begin:1625592260374--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625592262_co>:&nbsp;</b></span>You want to keep your recertification date as close to the initial/previous refresher training dates as possible.  </div><!--end:1625592260374--><><!--begin:1625592366289--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625592366_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1625592366289--><><!--begin:1625592441861--><div class=\'cv\'><span class=\'notranslate\'><b>Gustav Borstad<timestamp_1625592441_cv>:&nbsp;</b></span>Thank you. So the best case is to complete this year&#39;s refresher on July 27?</div><!--end:1625592441861--><><!--begin:1625592571641--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625592571_co>:&nbsp;</b></span>Does not have to be the exact date but yes, as close to 07/27/2021 as you can do.</div><!--end:1625592571641--><><!--begin:1625592631509--><div class=\'cv\'><span class=\'notranslate\'><b>Gustav Borstad<timestamp_1625592631_cv>:&nbsp;</b></span>Thank you.</div><!--end:1625592631509--><><!--begin:1625592636437--><div class=\'cv\'><span class=\'notranslate\'><b>Gustav Borstad<timestamp_1625592636_cv>:&nbsp;</b></span>Have a great day.</div><!--end:1625592636437--><><!--begin:1625592644740--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625592644_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1625592644740--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'HAZWOPER Refresher required within the past twelve months, or within the past calendar year? And is dress-out required?\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Gustav Borstad!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nGustav Borstad:&nbsp;I am well, thank you. How are you&gt;\r\nGustav Borstad:&nbsp;?\r\nTiffany:&nbsp;I am good thank you\r\nGustav Borstad:&nbsp;I completed the 40-hour HAZWOPER on August 1, 2019, and the refresher on July 27, 2020.\r\nGustav Borstad:&nbsp;My question is whether it needs to always be completed within the next twelve months or if it is once in each calendar year. It seems that me that it is the former, but I am not sure.\r\nTiffany:&nbsp;HAZWOPER Refreshers are required annually to stay certified.  I see you completed your 40-Hour in 08/2019 and completed your first refresher at the end of 07/2020.  So your next refresher is coming due the end of this month.  A hands-on portion requirement is only required for the initial 40 or 24 Hour certification not the annual 8-Hour Refreshers.  \r\nGustav Borstad:&nbsp;So, it would lapse after July 27, 2021, or is it just the end of the month?\r\nTiffany:&nbsp;You want to keep your recertification date as close to the initial/previous refresher training dates as possible.  \r\nTiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nGustav Borstad:&nbsp;Thank you. So the best case is to complete this year&#39;s refresher on July 27?\r\nTiffany:&nbsp;Does not have to be the exact date but yes, as close to 07/27/2021 as you can do.\r\nGustav Borstad:&nbsp;Thank you.\r\nGustav Borstad:&nbsp;Have a great day.\r\nTiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('250305998kc', 1625667488, 1625668218, 2, 23, 0, 5, 0, 0, 0, 0, 4938, 0, 0, 0, 0, 'Garett Smith', 'garetts@my-lei.com', '97.91.7.69', '78b69e0be4cfa4897c694bf53b670fae', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Lakeshore Environmental, Inc-cus-', 'Hello, I would like to reschedule my 40 hour, instructor led HAZWOPER course that was cancelled recently.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I would like to reschedule my 40 hour, instructor led HAZWOPER course that was cancelled recently.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1625667491395--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625667491_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Garett Smith</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1625667491395--><><!--begin:1625667515324--><div class=\'cv\'><span class=\'notranslate\'><b>Garett Smith<timestamp_1625667515_cv>:&nbsp;</b></span>Hi Tiffany! I am doing well, thank you for asking</div><!--end:1625667515324--><><!--begin:1625667567933--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625667567_co>:&nbsp;</b></span>Yes the Detroit, MI class was cancelled that you were originally registered for.  </div><!--end:1625667567933--><><!--begin:1625667591768--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625667591_co>:&nbsp;</b></span>Which class date and location would you like to be rescheduled into?</div><!--end:1625667591768--><><!--begin:1625667680167--><div class=\'cv\'><span class=\'notranslate\'><b>Garett Smith<timestamp_1625667680_cv>:&nbsp;</b></span>Are there any classes in Michigan that currently have enough people signed up? I am wondering if there is a more populated class and location </div><!--end:1625667680167--><><!--begin:1625667740105--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625667740_co>:&nbsp;</b></span>No future Michigan classes are confirmed at this time.</div><!--end:1625667740105--><><!--begin:1625667819683--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625667819_co>:&nbsp;</b></span>Each class varies on registrations received.  </div><!--end:1625667819683--><><!--begin:1625667837676--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625667837_co>:&nbsp;</b></span>The next class scheduled in Lansing, MI currently has 1 interested student. </div><!--end:1625667837676--><><!--begin:1625667900188--><div class=\'cv\'><span class=\'notranslate\'><b>Garett Smith<timestamp_1625667900_cv>:&nbsp;</b></span>Thank you for checking. Regarding the reschedule I would like to join the 40 hour instructor led HAZWOPER course in Lansing, MI on August 17-20. Unfortunately the next class in Lansing does not work with my work schedule</div><!--end:1625667900188--><><!--begin:1625667907556--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625667907_co>:&nbsp;</b></span>The next class in Detroit, MI for the beginning of August also has 1 student registered but that one is a bit farther out giving us more time to receive more interest/registrations.  </div><!--end:1625667907556--><><!--begin:1625667936317--><div class=\'cv\'><span class=\'notranslate\'><b>Garett Smith<timestamp_1625667936_cv>:&nbsp;</b></span>What is the minimum amount of students to hold a class?</div><!--end:1625667936317--><><!--begin:1625667993013--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625667992_co>:&nbsp;</b></span>I do not have an exact number as our President and the logistics department makes those decisions.  </div><!--end:1625667993013--><><!--begin:1625668014073--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625668013_co>:&nbsp;</b></span>But I would say about 5 students usually.</div><!--end:1625668014073--><><!--begin:1625668039200--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625668039_co>:&nbsp;</b></span>I can get you rescheduled into the Lansing, MI class scheduled for August 17-20th if that is how you would like to proceed.  </div><!--end:1625668039200--><><!--begin:1625668069692--><div class=\'cv\'><span class=\'notranslate\'><b>Garett Smith<timestamp_1625668069_cv>:&nbsp;</b></span>Yes lets still go with the Lansing MI class for August 17-20th</div><!--end:1625668069692--><><!--begin:1625668109621--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625668109_co>:&nbsp;</b></span>I will get this taken care of for you and send out an updated email with class details.  </div><!--end:1625668109621--><><!--begin:1625668121497--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625668121_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1625668121497--><><!--begin:1625668195043--><div class=\'cv\'><span class=\'notranslate\'><b>Garett Smith<timestamp_1625668195_cv>:&nbsp;</b></span>I believe that is everything. Thank you for the help:)</div><!--end:1625668195043--><><!--begin:1625668212286--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625668212_co>:&nbsp;</b></span>My pleasure! Have a wonderful day!</div><!--end:1625668212286--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, I would like to reschedule my 40 hour, instructor led HAZWOPER course that was cancelled recently.\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Garett Smith!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nGarett Smith:&nbsp;Hi Tiffany! I am doing well, thank you for asking\r\nTiffany:&nbsp;Yes the Detroit, MI class was cancelled that you were originally registered for.  \r\nTiffany:&nbsp;Which class date and location would you like to be rescheduled into?\r\nGarett Smith:&nbsp;Are there any classes in Michigan that currently have enough people signed up? I am wondering if there is a more populated class and location \r\nTiffany:&nbsp;No future Michigan classes are confirmed at this time.\r\nTiffany:&nbsp;Each class varies on registrations received.  \r\nTiffany:&nbsp;The next class scheduled in Lansing, MI currently has 1 interested student. \r\nGarett Smith:&nbsp;Thank you for checking. Regarding the reschedule I would like to join the 40 hour instructor led HAZWOPER course in Lansing, MI on August 17-20. Unfortunately the next class in Lansing does not work with my work schedule\r\nTiffany:&nbsp;The next class in Detroit, MI for the beginning of August also has 1 student registered but that one is a bit farther out giving us more time to receive more interest/registrations.  \r\nGarett Smith:&nbsp;What is the minimum amount of students to hold a class?\r\nTiffany:&nbsp;I do not have an exact number as our President and the logistics department makes those decisions.  \r\nTiffany:&nbsp;But I would say about 5 students usually.\r\nTiffany:&nbsp;I can get you rescheduled into the Lansing, MI class scheduled for August 17-20th if that is how you would like to proceed.  \r\nGarett Smith:&nbsp;Yes lets still go with the Lansing MI class for August 17-20th\r\nTiffany:&nbsp;I will get this taken care of for you and send out an updated email with class details.  \r\nTiffany:&nbsp;Is there anything else I can assist you with today?\r\nGarett Smith:&nbsp;I believe that is everything. Thank you for the help:)\r\nTiffany:&nbsp;My pleasure! Have a wonderful day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('2503153456a', 1625676834, 1625677297, 2, 23, 0, 3, 0, 0, 0, 0, 2740, 0, 0, 0, 0, 'John Waechter', 'john.waechter@aptim.com', '23.246.82.234', '82080c79fa627358ff59d5e83af6b232', 'Select Area of Inquiry:-_-Other-cus-Company-_-APTIM-cus-', 'For the 40 hour HAZWOPER course, what is the closest location to Brooklyn, NY for the 8 hour classroom portion?\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>For the 40 hour HAZWOPER course, what is the closest location to Brooklyn, NY for the 8 hour classroom portion?\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1625676839317--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625676839_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>John Waechter</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1625676839317--><><!--begin:1625676960243--><div class=\'cv\'><span class=\'notranslate\'><b>John Waechter<timestamp_1625676960_cv>:&nbsp;</b></span>I am well and you?</div><!--end:1625676960243--><><!--begin:1625677028743--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625677028_co>:&nbsp;</b></span>I am good thank you</div><!--end:1625677028743--><><!--begin:1625677044796--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625677044_co>:&nbsp;</b></span>We have a Nyack, NY location</div><!--end:1625677044796--><><!--begin:1625677081907--><div class=\'cv\'><span class=\'notranslate\'><b>John Waechter<timestamp_1625677082_cv>:&nbsp;</b></span>OK, nothing in Brooklyn or Manhattan?</div><!--end:1625677081907--><><!--begin:1625677098752--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625677098_co>:&nbsp;</b></span>No Nyack is our only New York location</div><!--end:1625677098752--><><!--begin:1625677136244--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625677136_co>:&nbsp;</b></span>I will send you an email with a link to the schedule as well as directions on how to register for the hands-on portion of the online 40-Hour HAZWOPER course.  </div><!--end:1625677136244--><><!--begin:1625677157046--><div class=\'cv\'><span class=\'notranslate\'><b>John Waechter<timestamp_1625677157_cv>:&nbsp;</b></span>OK, that would be good.  Thank you!</div><!--end:1625677157046--><><!--begin:1625677181662--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625677181_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1625677181662--><><!--begin:1625677284156--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625677284_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1625677284156--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'For the 40 hour HAZWOPER course, what is the closest location to Brooklyn, NY for the 8 hour classroom portion?\r\n\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, John Waechter!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJohn Waechter:&nbsp;I am well and you?\r\nTiffany:&nbsp;I am good thank you\r\nTiffany:&nbsp;We have a Nyack, NY location\r\nJohn Waechter:&nbsp;OK, nothing in Brooklyn or Manhattan?\r\nTiffany:&nbsp;No Nyack is our only New York location\r\nTiffany:&nbsp;I will send you an email with a link to the schedule as well as directions on how to register for the hands-on portion of the online 40-Hour HAZWOPER course.  \r\nJohn Waechter:&nbsp;OK, that would be good.  Thank you!\r\nTiffany:&nbsp;Is there anything else I can assist you with?\r\nTiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('250409475xr', 1625770940, 1625771184, 2, 23, 0, 4, 0, 0, 0, 0, 2330, 0, 0, 0, 0, 'Jimmy Gibson', 'jimmy.gibson@freese.com', '97.75.108.6', '418d3cae96da8a7c1d31c24b7b07f41c', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Freese and Nichols, Inc.-cus-', 'I need to get a 30 day extension on my course', '<div class=\'ca\'><div class=\'info_box\'><i>I need to get a 30 day extension on my course</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1625770952218--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625770952_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jimmy Gibson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1625770952218--><><!--begin:1625770974491--><div class=\'cv\'><span class=\'notranslate\'><b>Jimmy Gibson<timestamp_1625770974_cv>:&nbsp;</b></span>good</div><!--end:1625770974491--><><!--begin:1625771070645--><div class=\'cv\'><span class=\'notranslate\'><b>Jimmy Gibson<timestamp_1625771070_cv>:&nbsp;</b></span>are you the correct department to contact to get a 30 day extension on this course?</div><!--end:1625771070645--><><!--begin:1625771083622--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625771083_co>:&nbsp;</b></span>It looks like your employer put the due date as 07/15/2021 but your course will still be active until the 90 days are over which is listed  your end date.  Your expiration/end date is listed as 10/16/2021.  So you should be good to complete the training within the next month.</div><!--end:1625771083622--><><!--begin:1625771119041--><div class=\'cv\'><span class=\'notranslate\'><b>Jimmy Gibson<timestamp_1625771119_cv>:&nbsp;</b></span>ok, great that is what I needed.</div><!--end:1625771119041--><><!--begin:1625771127602--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625771127_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1625771127602--><><!--begin:1625771184713--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625771184_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1625771184713--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I need to get a 30 day extension on my course\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Jimmy Gibson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJimmy Gibson:&nbsp;good\r\nJimmy Gibson:&nbsp;are you the correct department to contact to get a 30 day extension on this course?\r\nTiffany:&nbsp;It looks like your employer put the due date as 07/15/2021 but your course will still be active until the 90 days are over which is listed  your end date.  Your expiration/end date is listed as 10/16/2021.  So you should be good to complete the training within the next month.\r\nJimmy Gibson:&nbsp;ok, great that is what I needed.\r\nTiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('250478878w4', 1625840350, 1625841182, 2, 23, 0, 3, 0, 0, 0, 0, 2863, 0, 0, 0, 0, 'Leah Nelson', 'nelsonleahirene@gmail.com', '70.88.224.29', 'e6777d4c1ad7537fd6e7c16b7740edbc', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-SSPA-cus-', 'Is it possible to get a copy of my 40 hr certificate?  I completed the training with you in December 2015.  Thank you in advance.', '<div class=\'ca\'><div class=\'info_box\'><i>Is it possible to get a copy of my 40 hr certificate?  I completed the training with you in December 2015.  Thank you in advance.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1625840351651--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625840351_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Leah Nelson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1625840351651--><><!--begin:1625840361322--><div class=\'cv\'><span class=\'notranslate\'><b>Leah Nelson<timestamp_1625840361_cv>:&nbsp;</b></span>I&#39;m great, how are you&gt;</div><!--end:1625840361322--><><!--begin:1625840370707--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625840370_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1625840370707--><><!--begin:1625840374671--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625840374_co>:&nbsp;</b></span>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1625840374671--><><!--begin:1625841018929--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625841018_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1625841018929--><><!--begin:1625841172222--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625841172_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1625841172222--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Is it possible to get a copy of my 40 hr certificate?  I completed the training with you in December 2015.  Thank you in advance.\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Leah Nelson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nLeah Nelson:&nbsp;I&#39;m great, how are you&gt;\r\nTiffany:&nbsp;I am good thank you!\r\nTiffany:&nbsp;There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nTiffany:&nbsp;Is there anything else I can assist you with?\r\nTiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('250479390u9', 1625840879, 1625841159, 2, 23, 0, 6, 0, 0, 0, 0, 1960, 0, 0, 0, 0, 'Danielle Wilder', 'dwilder1519@charter.net', '24.211.156.84', '238a6e83afc9550a888d78351ed74230', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-US Ecology-cus-', 'My employer will be registering me for the 40hour HAZWOPER training in Raleigh, NC 7/20-7/23.  Is it possible to get a pdf manual for the class prior to the start date?  Thank you for your help.', '<div class=\'ca\'><div class=\'info_box\'><i>My employer will be registering me for the 40hour HAZWOPER training in Raleigh, NC 7/20-7/23.  Is it possible to get a pdf manual for the class prior to the start date?  Thank you for your help.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1625840883922--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625840883_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Danielle Wilder</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1625840883922--><><!--begin:1625840909910--><div class=\'cv\'><span class=\'notranslate\'><b>Danielle Wilder<timestamp_1625840908_cv>:&nbsp;</b></span>Doing well.  Thank you.</div><!--end:1625840909910--><><!--begin:1625840963797--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625840963_co>:&nbsp;</b></span>We do pass out the hard copy of the manuals at class and do not have PDF copies available.  </div><!--end:1625840963797--><><!--begin:1625840991832--><div class=\'cv\'><span class=\'notranslate\'><b>Danielle Wilder<timestamp_1625840990_cv>:&nbsp;</b></span>okay, thank you for your help.  Have a great day.</div><!--end:1625840991832--><><!--begin:1625840999352--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625840999_co>:&nbsp;</b></span>You as well!</div><!--end:1625840999352--><><!--begin:1625841039897--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1625841039_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1625841039897--><><!--begin:1625841133738--><div class=\'cv\'><span class=\'notranslate\'><b>Danielle Wilder<timestamp_1625841132_cv>:&nbsp;</b></span>No, thank you.</div><!--end:1625841133738--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'My employer will be registering me for the 40hour HAZWOPER training in Raleigh, NC 7/20-7/23.  Is it possible to get a pdf manual for the class prior to the start date?  Thank you for your help.\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Danielle Wilder!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDanielle Wilder:&nbsp;Doing well.  Thank you.\r\nTiffany:&nbsp;We do pass out the hard copy of the manuals at class and do not have PDF copies available.  \r\nDanielle Wilder:&nbsp;okay, thank you for your help.  Have a great day.\r\nTiffany:&nbsp;You as well!\r\nTiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nDanielle Wilder:&nbsp;No, thank you.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('250760051py', 1626121528, 1626121836, 2, 23, 0, 7, 0, 0, 5, 0, 2897, 0, 0, 0, 0, 'Steven Papatrefon', 'mailboxforme19@gmail.com', '45.131.195.37', 'f7b894595576216784c68c5355810ad3', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-HL Petroleum Co., Inc.-cus-', 'Has my certificate of completion been mailed yet?  I completed the 8 hr osha refresher course on June 30th.', '<div class=\'ca\'><div class=\'info_box\'><i>Has my certificate of completion been mailed yet?  I completed the 8 hr osha refresher course on June 30th.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1626121532949--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626121532_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Steven Papatrefon</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1626121532949--><><!--begin:1626121544006--><div class=\'cv\'><span class=\'notranslate\'><b>Steven Papatrefon<timestamp_1626121543_cv>:&nbsp;</b></span>Hi.  doing good</div><!--end:1626121544006--><><!--begin:1626121558518--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626121557_co>:&nbsp;</b></span>One moment please while I look you up.</div><!--end:1626121558518--><><!--begin:1626121639988--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626121639_co>:&nbsp;</b></span>I see you completed the course on 06/30/2021.  </div><!--end:1626121639988--><><!--begin:1626121649654--><div class=\'cv\'><span class=\'notranslate\'><b>Steven Papatrefon<timestamp_1626121648_cv>:&nbsp;</b></span>yes</div><!--end:1626121649654--><><!--begin:1626121689095--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626121688_co>:&nbsp;</b></span>It looks like there was an error with getting your certificate sent via US Mail upon completion so I have set it to be mailed with our next batch.  Due to our internal error I can offer you a PDF copy at no fee this one time.</div><!--end:1626121689095--><><!--begin:1626121726194--><div class=\'cv\'><span class=\'notranslate\'><b>Steven Papatrefon<timestamp_1626121725_cv>:&nbsp;</b></span>yes please.  i need it asap for a license renewal.  thanks.</div><!--end:1626121726194--><><!--begin:1626121741318--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626121740_co>:&nbsp;</b></span>I will send it right away to <a href=\'mailto:mailboxforme19@gmail.com\' target=\'_blank\' rel=\'noopener noreferrer\'>mailboxforme19@gmail.com</a></div><!--end:1626121741318--><><!--begin:1626121752584--><div class=\'cv\'><span class=\'notranslate\'><b>Steven Papatrefon<timestamp_1626121751_cv>:&nbsp;</b></span>correct</div><!--end:1626121752584--><><!--begin:1626121792152--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626121791_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1626121792152--><><!--begin:1626121818046--><div class=\'cv\'><span class=\'notranslate\'><b>Steven Papatrefon<timestamp_1626121817_cv>:&nbsp;</b></span>received.  thank you.  have a great day</div><!--end:1626121818046--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Has my certificate of completion been mailed yet?  I completed the 8 hr osha refresher course on June 30th.\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Steven Papatrefon!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSteven Papatrefon:&nbsp;Hi.  doing good\r\nTiffany:&nbsp;One moment please while I look you up.\r\nTiffany:&nbsp;I see you completed the course on 06/30/2021.  \r\nSteven Papatrefon:&nbsp;yes\r\nTiffany:&nbsp;It looks like there was an error with getting your certificate sent via US Mail upon completion so I have set it to be mailed with our next batch.  Due to our internal error I can offer you a PDF copy at no fee this one time.\r\nSteven Papatrefon:&nbsp;yes please.  i need it asap for a license renewal.  thanks.\r\nTiffany:&nbsp;I will send it right away to mailto:mailboxforme19@gmail.com\r\nSteven Papatrefon:&nbsp;correct\r\nTiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nSteven Papatrefon:&nbsp;received.  thank you.  have a great day\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('2507615697n', 1626123041, 1626123472, 2, 23, 0, 4, 0, 0, 5, 0, 3292, 0, 0, 0, 0, 'Kititke Johnson Cook', 'kititke.cook@anteagroup.us', '68.201.64.111', '472b4999076ae3557715fc50f1b055ee', 'Select Area of Inquiry:-_-Other-cus-Company-_-Antea Group-cus-', 'I have an employee who started their 40-hour HazWOpER class with you all and has a certificate to complete the hands on portion.  How do we go about getting her signed up for the hands-on portion?', '<div class=\'ca\'><div class=\'info_box\'><i>I have an employee who started their 40-hour HazWOpER class with you all and has a certificate to complete the hands on portion.  How do we go about getting her signed up for the hands-on portion?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1626123045765--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626123045_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kititke Johnson Cook</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1626123045765--><><!--begin:1626123059123--><div class=\'cv\'><span class=\'notranslate\'><b>Kititke Johnson Cook<timestamp_1626123058_cv>:&nbsp;</b></span>Fine.  How are you?</div><!--end:1626123059123--><><!--begin:1626123155130--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626123154_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1626123155130--><><!--begin:1626123256568--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626123256_co>:&nbsp;</b></span>The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). <br><br>In order to register for the hands-on class please have the students or employer call or email our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  <br><br>If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  </div><!--end:1626123256568--><><!--begin:1626123283867--><div class=\'cv\'><span class=\'notranslate\'><b>Kititke Johnson Cook<timestamp_1626123283_cv>:&nbsp;</b></span>thanks  :-) </div><!--end:1626123283867--><><!--begin:1626123314338--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626123313_co>:&nbsp;</b></span>I will send you an email with a link to the schedule so you also have my contact info as needed.  </div><!--end:1626123314338--><><!--begin:1626123326202--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626123325_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1626123326202--><><!--begin:1626123424409--><div class=\'cv\'><span class=\'notranslate\'><b>Kititke Johnson Cook<timestamp_1626123424_cv>:&nbsp;</b></span>got the email, that is all i needed.  thanks very much</div><!--end:1626123424409--><><!--begin:1626123430653--><div class=\'cv\'><span class=\'notranslate\'><b>Kititke Johnson Cook<timestamp_1626123430_cv>:&nbsp;</b></span>:)</div><!--end:1626123430653--><><!--begin:1626123444245--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626123448_co>:&nbsp;</b></span>Have a wonderful day!</div><!--end:1626123444245--><><!--begin:1626123470228--><div class=\'cv\'><span class=\'notranslate\'><b>Kititke Johnson Cook<timestamp_1626123469_cv>:&nbsp;</b></span>you also</div><!--end:1626123470228--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have an employee who started their 40-hour HazWOpER class with you all and has a certificate to complete the hands on portion.  How do we go about getting her signed up for the hands-on portion?\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Kititke Johnson Cook!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKititke Johnson Cook:&nbsp;Fine.  How are you?\r\nTiffany:&nbsp;I am good thank you!\r\nTiffany:&nbsp;The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). In order to register for the hands-on class please have the students or employer call or email our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  \r\nKititke Johnson Cook:&nbsp;thanks  :-) \r\nTiffany:&nbsp;I will send you an email with a link to the schedule so you also have my contact info as needed.  \r\nTiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nKititke Johnson Cook:&nbsp;got the email, that is all i needed.  thanks very much\r\nKititke Johnson Cook:&nbsp;:)\r\nTiffany:&nbsp;Have a wonderful day!\r\nKititke Johnson Cook:&nbsp;you also\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('25076439537', 1626125868, 1626126324, 2, 23, 0, 5, 0, 0, 0, 0, 4010, 0, 0, 0, 0, 'Dawn Schock', 'dschock@brwncald.com', '137.83.223.202', '46c8924bcf6bbc82dda3bc301c5943b9', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Brown and Caldwell-cus-', 'Do you offer hybrid learning for 40-hour HAZWOPER training? I\'m browsing your site, and I can\'t seem to find it. ', '<div class=\'ca\'><div class=\'info_box\'><i>Do you offer hybrid learning for 40-hour HAZWOPER training? I\'m browsing your site, and I can\'t seem to find it. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1626125871645--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626125871_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Dawn Schock</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1626125871645--><><!--begin:1626125881959--><div class=\'cv\'><span class=\'notranslate\'><b>Dawn Schock<timestamp_1626125881_cv>:&nbsp;</b></span>Great! how are you?</div><!--end:1626125881959--><><!--begin:1626125924582--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626125924_co>:&nbsp;</b></span>We have two options</div><!--end:1626125924582--><><!--begin:1626125925392--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626125924_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/online-training/products/40-hour-osha-hazwoper-online-training-hybrid\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/online-training/products/40-hour-osha-hazwoper-online-training-hybrid</a></div><!--end:1626125925392--><><!--begin:1626125931862--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626125931_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/online-training/products/40-hour-osha-hazwoper-online-training-hybrid\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/online-training/products/40-hour-osha-hazwoper-online-training-hybrid</a></div><!--end:1626125931862--><><!--begin:1626125942454--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626125941_co>:&nbsp;</b></span>With both online 40-Hour HAZWOPER courses you receive the same overall certification.<br><br>Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.<br><br>With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.</div><!--end:1626125942454--><><!--begin:1626126138124--><div class=\'cv\'><span class=\'notranslate\'><b>Dawn Schock<timestamp_1626126137_cv>:&nbsp;</b></span>OK, thank you! I found it just as you were sending it to me. </div><!--end:1626126138124--><><!--begin:1626126155101--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626126154_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1626126155101--><><!--begin:1626126179435--><div class=\'cv\'><span class=\'notranslate\'><b>Dawn Schock<timestamp_1626126179_cv>:&nbsp;</b></span>No thank you!</div><!--end:1626126179435--><><!--begin:1626126189504--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626126189_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1626126189504--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Do you offer hybrid learning for 40-hour HAZWOPER training? I\'m browsing your site, and I can\'t seem to find it. \r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Dawn Schock!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDawn Schock:&nbsp;Great! how are you?\r\nTiffany:&nbsp;We have two options\r\nTiffany:&nbsp;https://csregs.com/collections/online-training/products/40-hour-osha-hazwoper-online-training-hybrid\r\nTiffany:&nbsp;https://csregs.com/collections/online-training/products/40-hour-osha-hazwoper-online-training-hybrid\r\nTiffany:&nbsp;With both online 40-Hour HAZWOPER courses you receive the same overall certification.Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.\r\nDawn Schock:&nbsp;OK, thank you! I found it just as you were sending it to me. \r\nTiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nDawn Schock:&nbsp;No thank you!\r\nTiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('25092063575', 1626282112, 1626282624, 2, 23, 0, 9, 0, 0, 0, 0, 3659, 0, 0, 0, 0, 'Michael Olsen', 'mikeo@ramcompany.com', '209.33.201.27', 'a357dc9b2ae43fc2ad41fe18a8a9aa07', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-RAM AS&D-cus-', 'Is the training I signed up for being held in the Double Tree Hotel? If so, do they offer a discount if I stay there during the course?', '<div class=\'ca\'><div class=\'info_box\'><i>Is the training I signed up for being held in the Double Tree Hotel? If so, do they offer a discount if I stay there during the course?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1626282117309--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626282116_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Michael Olsen</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1626282117309--><><!--begin:1626282139383--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Olsen<timestamp_1626282139_cv>:&nbsp;</b></span>I&#39;m doing well, how are you?</div><!--end:1626282139383--><><!--begin:1626282173411--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626282172_co>:&nbsp;</b></span>I am doing good thank you!</div><!--end:1626282173411--><><!--begin:1626282189145--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626282188_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1626282189145--><><!--begin:1626282194508--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Olsen<timestamp_1626282194_cv>:&nbsp;</b></span>k</div><!--end:1626282194508--><><!--begin:1626282266643--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Olsen<timestamp_1626282266_cv>:&nbsp;</b></span>ORDER #13445 </div><!--end:1626282266643--><><!--begin:1626282298846--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626282298_co>:&nbsp;</b></span>Okay yes I see it is scheduled to be held at the Doubletree by Hilton Las Vegas Airport</div><!--end:1626282298846--><><!--begin:1626282365174--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626282364_co>:&nbsp;</b></span>I do not show they have given the option to us for any discount to stay at the hotel but you can always reach out to the hotel and see if they will provide you the discount.  </div><!--end:1626282365174--><><!--begin:1626282366295--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626282365_co>:&nbsp;</b></span><a href=\'tel:7029484000\' target=\'_blank\' rel=\'noopener noreferrer\'>702-948-4000</a></div><!--end:1626282366295--><><!--begin:1626282377520--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Olsen<timestamp_1626282377_cv>:&nbsp;</b></span>Sounds great. Thank you</div><!--end:1626282377520--><><!--begin:1626282445420--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626282444_co>:&nbsp;</b></span>We are processing your registration now so you will receive the confirmation email shortly.  Is there anything else I can assist you with today?</div><!--end:1626282445420--><><!--begin:1626282455135--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Olsen<timestamp_1626282455_cv>:&nbsp;</b></span>Not at this time</div><!--end:1626282455135--><><!--begin:1626282466921--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626282466_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1626282466921--><><!--begin:1626282531948--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Olsen<timestamp_1626282532_cv>:&nbsp;</b></span>Thank you</div><!--end:1626282531948--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Is the training I signed up for being held in the Double Tree Hotel? If so, do they offer a discount if I stay there during the course?\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Michael Olsen!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMichael Olsen:&nbsp;I&#39;m doing well, how are you?\r\nTiffany:&nbsp;I am doing good thank you!\r\nTiffany:&nbsp;One moment please while I look you up\r\nMichael Olsen:&nbsp;k\r\nMichael Olsen:&nbsp;ORDER #13445 \r\nTiffany:&nbsp;Okay yes I see it is scheduled to be held at the Doubletree by Hilton Las Vegas Airport\r\nTiffany:&nbsp;I do not show they have given the option to us for any discount to stay at the hotel but you can always reach out to the hotel and see if they will provide you the discount.  \r\nTiffany:&nbsp;tel:7029484000\r\nMichael Olsen:&nbsp;Sounds great. Thank you\r\nTiffany:&nbsp;We are processing your registration now so you will receive the confirmation email shortly.  Is there anything else I can assist you with today?\r\nMichael Olsen:&nbsp;Not at this time\r\nTiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nMichael Olsen:&nbsp;Thank you\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('250927815vy', 1626289288, 1626289522, 2, 23, 0, 6, 0, 0, 0, 0, 4347, 0, 0, 0, 0, 'Jen', 'jen.garner@aecom.com', '97.113.86.77', 'dd2556ce34ee2b5ce4707b08b7cb9411', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-AECOM-cus-', 'Hi there.  I need to complete my 8-hour HAZWOPER refresher this week for fieldwork that I\'ll be performing starting on Monday, July 19.  Is this course a \"push play\" course or are there scheduled webinar events?', '<div class=\'ca\'><div class=\'info_box\'><i>Hi there.  I need to complete my 8-hour HAZWOPER refresher this week for fieldwork that I\'ll be performing starting on Monday, July 19.  Is this course a \"push play\" course or are there scheduled webinar events?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1626289293920--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626289293_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jen</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1626289293920--><><!--begin:1626289300302--><div class=\'cv\'><span class=\'notranslate\'><b>Jen<timestamp_1626289300_cv>:&nbsp;</b></span>Good, thanks!</div><!--end:1626289300302--><><!--begin:1626289341335--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626289340_co>:&nbsp;</b></span>Our online course is at your own pace.  You can complete that in a straight 8 hour setting if you would like to.  </div><!--end:1626289341335--><><!--begin:1626289346967--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626289346_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/online-training/products/8-hour-osha-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/online-training/products/8-hour-osha-hazwoper-annual-refresher</a></div><!--end:1626289346967--><><!--begin:1626289353701--><div class=\'cv\'><span class=\'notranslate\'><b>Jen<timestamp_1626289354_cv>:&nbsp;</b></span>That&#39;s fantastic!  </div><!--end:1626289353701--><><!--begin:1626289370080--><div class=\'cv\'><span class=\'notranslate\'><b>Jen<timestamp_1626289370_cv>:&nbsp;</b></span>And will the certificate be issued at completion of the course?</div><!--end:1626289370080--><><!--begin:1626289391512--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626289390_co>:&nbsp;</b></span>We do have webinar type classes called VILT&#39;s (Virtual Instructor Led Training) but our next HAZWOPER one is scheduled for 08/03/2021</div><!--end:1626289391512--><><!--begin:1626289413343--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626289412_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br></div><!--end:1626289413343--><><!--begin:1626289421994--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626289421_co>:&nbsp;</b></span>We can expedite a PDF copy if needed.</div><!--end:1626289421994--><><!--begin:1626289439464--><div class=\'cv\'><span class=\'notranslate\'><b>Jen<timestamp_1626289439_cv>:&nbsp;</b></span>Unfortunately, I need to complete my refresher before July 19.  I don&#39;t need the webinar.</div><!--end:1626289439464--><><!--begin:1626289444272--><div class=\'cv\'><span class=\'notranslate\'><b>Jen<timestamp_1626289444_cv>:&nbsp;</b></span>Does that make sense?</div><!--end:1626289444272--><><!--begin:1626289470839--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626289470_co>:&nbsp;</b></span>Yes the online course would be your best bet then.</div><!--end:1626289470839--><><!--begin:1626289484952--><div class=\'cv\'><span class=\'notranslate\'><b>Jen<timestamp_1626289485_cv>:&nbsp;</b></span>Perfect.  I&#39;ll register now.  Thank you!</div><!--end:1626289484952--><><!--begin:1626289504091--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626289503_co>:&nbsp;</b></span>Wonderful! Is there anything else I can assist you with?</div><!--end:1626289504091--><><!--begin:1626289512215--><div class=\'cv\'><span class=\'notranslate\'><b>Jen<timestamp_1626289512_cv>:&nbsp;</b></span>Not today.  Thanks!</div><!--end:1626289512215--><><!--begin:1626289518308--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626289517_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1626289518308--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hi there.  I need to complete my 8-hour HAZWOPER refresher this week for fieldwork that I\'ll be performing starting on Monday, July 19.  Is this course a \"push play\" course or are there scheduled webinar events?\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Jen!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJen:&nbsp;Good, thanks!\r\nTiffany:&nbsp;Our online course is at your own pace.  You can complete that in a straight 8 hour setting if you would like to.  \r\nTiffany:&nbsp;https://csregs.com/collections/online-training/products/8-hour-osha-hazwoper-annual-refresher\r\nJen:&nbsp;That&#39;s fantastic!  \r\nJen:&nbsp;And will the certificate be issued at completion of the course?\r\nTiffany:&nbsp;We do have webinar type classes called VILT&#39;s (Virtual Instructor Led Training) but our next HAZWOPER one is scheduled for 08/03/2021\r\nTiffany:&nbsp;All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. \r\nTiffany:&nbsp;We can expedite a PDF copy if needed.\r\nJen:&nbsp;Unfortunately, I need to complete my refresher before July 19.  I don&#39;t need the webinar.\r\nJen:&nbsp;Does that make sense?\r\nTiffany:&nbsp;Yes the online course would be your best bet then.\r\nJen:&nbsp;Perfect.  I&#39;ll register now.  Thank you!\r\nTiffany:&nbsp;Wonderful! Is there anything else I can assist you with?\r\nJen:&nbsp;Not today.  Thanks!\r\nTiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('251016297y8', 1626377778, 1626379209, 2, 23, 0, 13, 0, 0, 5, 0, 6883, 0, 0, 0, 0, 'Madison Smith', 'madison.smith@arcadis.com', '74.221.178.230', '0f20f1f1636d3068c990eab2b839f002', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Arcadis, Inc.-cus-', 'Are the sessions for the 40-hr Initial Site Worker trainings in-person or online? ', '<div class=\'ca\'><div class=\'info_box\'><i>Are the sessions for the 40-hr Initial Site Worker trainings in-person or online? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1626377781697--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626377780_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Madison Smith</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1626377781697--><><!--begin:1626377795389--><div class=\'cv\'><span class=\'notranslate\'><b>Madison Smith<timestamp_1626377794_cv>:&nbsp;</b></span>Good thank you!</div><!--end:1626377795389--><><!--begin:1626377819157--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626377818_co>:&nbsp;</b></span>We have the full seminar class that is 4/10 hour days and then we have the online options which include a 1 day hands-on class requirement per OSHA regulations.  </div><!--end:1626377819157--><><!--begin:1626377841795--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626377840_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/40-hour-hazwoper-initial-site-worker\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/40-hour-hazwoper-initial-site-worker</a></div><!--end:1626377841795--><><!--begin:1626377868660--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626377867_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/online-training/products/40-hour-osha-hazwoper-online-training-hybrid\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/online-training/products/40-hour-osha-hazwoper-online-training-hybrid</a></div><!--end:1626377868660--><><!--begin:1626377876148--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626377875_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/online-training/products/40-hour-osha-hazwoper\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/online-training/products/40-hour-osha-hazwoper</a></div><!--end:1626377876148--><><!--begin:1626378101659--><div class=\'cv\'><span class=\'notranslate\'><b>Madison Smith<timestamp_1626378101_cv>:&nbsp;</b></span>What is the difference between the 2nd and 3rd links? </div><!--end:1626378101659--><><!--begin:1626378111505--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626378110_co>:&nbsp;</b></span>With both online 40-Hour HAZWOPER courses you receive the same overall certification.<br><br>Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.<br><br>With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.</div><!--end:1626378111505--><><!--begin:1626378250538--><div class=\'cv\'><span class=\'notranslate\'><b>Madison Smith<timestamp_1626378249_cv>:&nbsp;</b></span>For the standard version, do the 32hrs need to be completed in the same week as the hands-on 1 day portion? </div><!--end:1626378250538--><><!--begin:1626378330147--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626378329_co>:&nbsp;</b></span>No they just need to be completed prior to being able to register.</div><!--end:1626378330147--><><!--begin:1626378359578--><div class=\'cv\'><span class=\'notranslate\'><b>Madison Smith<timestamp_1626378358_cv>:&nbsp;</b></span>Got it. Where can I find a schedule of the 1-day hands-on locations/times?</div><!--end:1626378359578--><><!--begin:1626378398362--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626378397_co>:&nbsp;</b></span>The last day of the seminar classes are when we hold the hands-on classes.  </div><!--end:1626378398362--><><!--begin:1626378436641--><div class=\'cv\'><span class=\'notranslate\'><b>Madison Smith<timestamp_1626378435_cv>:&nbsp;</b></span>So the 32hrs online for the Standard version are live, synchronous, and online?</div><!--end:1626378436641--><><!--begin:1626378554493--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626378553_co>:&nbsp;</b></span>The 32 hours are all online.  Training is in the format of videos, slides, reading, and mini quizzes.  You can log in and out at your convenience to get the online portion completed.   </div><!--end:1626378554493--><><!--begin:1626378659214--><div class=\'cv\'><span class=\'notranslate\'><b>Madison Smith<timestamp_1626378658_cv>:&nbsp;</b></span>Once the 32hrs online are complete, I could schedule the hands-on day? </div><!--end:1626378659214--><><!--begin:1626378684923--><div class=\'cv\'><span class=\'notranslate\'><b>Madison Smith<timestamp_1626378684_cv>:&nbsp;</b></span>Or, for the Hybrid version, complete 40hrs online and then schedule the 1-day hands-on any time in the following 6 months</div><!--end:1626378684923--><><!--begin:1626378794285--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626378793_co>:&nbsp;</b></span>We start taking registrations for the hands-on students (either version of the online training) the Monday the week of the class they are interested in.  So if you have completed the online portion and would like to attend one of next Fridays classes on 07/23/2021, you would call or email in to be registered on Monday 07/19/2021.</div><!--end:1626378794285--><><!--begin:1626379082319--><div class=\'cv\'><span class=\'notranslate\'><b>Madison Smith<timestamp_1626379081_cv>:&nbsp;</b></span>Okay great, thank you!</div><!--end:1626379082319--><><!--begin:1626379113071--><div class=\'cv\'><span class=\'notranslate\'><b>Madison Smith<timestamp_1626379112_cv>:&nbsp;</b></span>And the hands-on classes are at any of the locations listed?</div><!--end:1626379113071--><><!--begin:1626379164182--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626379163_co>:&nbsp;</b></span>Yes all classes are scheduled/pending confirmation based on having enough interest/registrations in the class.</div><!--end:1626379164182--><><!--begin:1626379206878--><div class=\'cv\'><span class=\'notranslate\'><b>Madison Smith<timestamp_1626379206_cv>:&nbsp;</b></span>I think that covers all of my questions. thank you!</div><!--end:1626379206878--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Are the sessions for the 40-hr Initial Site Worker trainings in-person or online? \r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Madison Smith!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMadison Smith:&nbsp;Good thank you!\r\nTiffany:&nbsp;We have the full seminar class that is 4/10 hour days and then we have the online options which include a 1 day hands-on class requirement per OSHA regulations.  \r\nTiffany:&nbsp;https://csregs.com/collections/40-hour-hazwoper-initial-site-worker\r\nTiffany:&nbsp;https://csregs.com/collections/online-training/products/40-hour-osha-hazwoper-online-training-hybrid\r\nTiffany:&nbsp;https://csregs.com/collections/online-training/products/40-hour-osha-hazwoper\r\nMadison Smith:&nbsp;What is the difference between the 2nd and 3rd links? \r\nTiffany:&nbsp;With both online 40-Hour HAZWOPER courses you receive the same overall certification.Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.\r\nMadison Smith:&nbsp;For the standard version, do the 32hrs need to be completed in the same week as the hands-on 1 day portion? \r\nTiffany:&nbsp;No they just need to be completed prior to being able to register.\r\nMadison Smith:&nbsp;Got it. Where can I find a schedule of the 1-day hands-on locations/times?\r\nTiffany:&nbsp;The last day of the seminar classes are when we hold the hands-on classes.  \r\nMadison Smith:&nbsp;So the 32hrs online for the Standard version are live, synchronous, and online?\r\nTiffany:&nbsp;The 32 hours are all online.  Training is in the format of videos, slides, reading, and mini quizzes.  You can log in and out at your convenience to get the online portion completed.   \r\nMadison Smith:&nbsp;Once the 32hrs online are complete, I could schedule the hands-on day? \r\nMadison Smith:&nbsp;Or, for the Hybrid version, complete 40hrs online and then schedule the 1-day hands-on any time in the following 6 months\r\nTiffany:&nbsp;We start taking registrations for the hands-on students (either version of the online training) the Monday the week of the class they are interested in.  So if you have completed the online portion and would like to attend one of next Fridays classes on 07/23/2021, you would call or email in to be registered on Monday 07/19/2021.\r\nMadison Smith:&nbsp;Okay great, thank you!\r\nMadison Smith:&nbsp;And the hands-on classes are at any of the locations listed?\r\nTiffany:&nbsp;Yes all classes are scheduled/pending confirmation based on having enough interest/registrations in the class.\r\nMadison Smith:&nbsp;I think that covers all of my questions. thank you!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('25109610692', 1626457579, 1626458515, 2, 23, 0, 3, 0, 0, 0, 0, 5688, 0, 0, 0, 0, 'Charles Dahlen', 'chdahlen@yahoo.com', '50.76.44.253', 'a44edfaac0315c716554d2242d4c9a12', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Clean harbors-cus-', 'I am hoping to get a copy of my Osha 40 Cert ', '<div class=\'ca\'><div class=\'info_box\'><i>I am hoping to get a copy of my Osha 40 Cert </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1626457584195--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626457583_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Charles Dahlen</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1626457584195--><><!--begin:1626457624402--><div class=\'cv\'><span class=\'notranslate\'><b>Charles Dahlen<timestamp_1626457624_cv>:&nbsp;</b></span>I&#39;m doing well, thanks. How are you?&gt;</div><!--end:1626457624402--><><!--begin:1626457625876--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626457625_co>:&nbsp;</b></span>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1626457625876--><><!--begin:1626457635115--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626457634_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1626457635115--><><!--begin:1626457687361--><div class=\'cv\'><span class=\'notranslate\'><b>Charles Dahlen<timestamp_1626457687_cv>:&nbsp;</b></span>I never received a copy after completing the course. I am still with my sponsoring employer</div><!--end:1626457687361--><><!--begin:1626457764250--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626457763_co>:&nbsp;</b></span>Your original certificate was mailed on 05/24/2021</div><!--end:1626457764250--><><!--begin:1626457774957--><div class=\'cv\'><span class=\'notranslate\'><b>Charles Dahlen<timestamp_1626457774_cv>:&nbsp;</b></span>to where?</div><!--end:1626457774957--><><!--begin:1626457800563--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626457800_co>:&nbsp;</b></span>The address it was sent to is: 1010 Commercial Street San Jose, CA 95112-1436 Attention Ashlie Ward</div><!--end:1626457800563--><><!--begin:1626457849613--><div class=\'cv\'><span class=\'notranslate\'><b>Charles Dahlen<timestamp_1626457849_cv>:&nbsp;</b></span>She is no longer with the company and is in a different department from me anyway. Can you send me a copy to the same address? </div><!--end:1626457849613--><><!--begin:1626457923731--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626457923_co>:&nbsp;</b></span>Should Michelle Downs take her place as our main point of contact with the San Jose, CA location?</div><!--end:1626457923731--><><!--begin:1626457958657--><div class=\'cv\'><span class=\'notranslate\'><b>Charles Dahlen<timestamp_1626457958_cv>:&nbsp;</b></span>I am not sure since they are a different department and business unit. Same company, but we are ran pretty separate. </div><!--end:1626457958657--><><!--begin:1626458101643--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626458101_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. <br>If Ashlie is no longer with the company I will need to update the point of contact.  I can issue a PDF cert at no fee to the point of contact for you at no fee but there would be a fee to reissue a new hard copy via US Mail.   </div><!--end:1626458101643--><><!--begin:1626458154340--><div class=\'cv\'><span class=\'notranslate\'><b>Charles Dahlen<timestamp_1626458154_cv>:&nbsp;</b></span>A PDF will be fine. Can you not send it to me? </div><!--end:1626458154340--><><!--begin:1626458281187--><div class=\'cv\'><span class=\'notranslate\'><b>Charles Dahlen<timestamp_1626458280_cv>:&nbsp;</b></span>I just checked and you can put Michelle Downs as the point of contact </div><!--end:1626458281187--><><!--begin:1626458413871--><div class=\'cv\'><span class=\'notranslate\'><b>Charles Dahlen<timestamp_1626458413_cv>:&nbsp;</b></span>Hello? </div><!--end:1626458413871--><><!--begin:1626458451720--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626458468_co>:&nbsp;</b></span>I did check with Clean Harbors and was told Ashlie can remain as point of contact as she is still with the company but on leave.  I was told Lisa Marichalas receives all certificates addressed to her.  I will send Michelle a PDF copy of your certificate at no fee but you can try checking with Lisa to get the original copy from her if you would like.  </div><!--end:1626458451720--><><!--begin:1626458501547--><div class=\'cv\'><span class=\'notranslate\'><b>Charles Dahlen<timestamp_1626458501_cv>:&nbsp;</b></span>ok thanks</div><!--end:1626458501547--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am hoping to get a copy of my Osha 40 Cert \r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Charles Dahlen!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nCharles Dahlen:&nbsp;I&#39;m doing well, thanks. How are you?&gt;\r\nTiffany:&nbsp;There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nTiffany:&nbsp;I am good thank you!\r\nCharles Dahlen:&nbsp;I never received a copy after completing the course. I am still with my sponsoring employer\r\nTiffany:&nbsp;Your original certificate was mailed on 05/24/2021\r\nCharles Dahlen:&nbsp;to where?\r\nTiffany:&nbsp;The address it was sent to is: 1010 Commercial Street San Jose, CA 95112-1436 Attention Ashlie Ward\r\nCharles Dahlen:&nbsp;She is no longer with the company and is in a different department from me anyway. Can you send me a copy to the same address? \r\nTiffany:&nbsp;Should Michelle Downs take her place as our main point of contact with the San Jose, CA location?\r\nCharles Dahlen:&nbsp;I am not sure since they are a different department and business unit. Same company, but we are ran pretty separate. \r\nTiffany:&nbsp;All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. If Ashlie is no longer with the company I will need to update the point of contact.  I can issue a PDF cert at no fee to the point of contact for you at no fee but there would be a fee to reissue a new hard copy via US Mail.   \r\nCharles Dahlen:&nbsp;A PDF will be fine. Can you not send it to me? \r\nCharles Dahlen:&nbsp;I just checked and you can put Michelle Downs as the point of contact \r\nCharles Dahlen:&nbsp;Hello? \r\nTiffany:&nbsp;I did check with Clean Harbors and was told Ashlie can remain as point of contact as she is still with the company but on leave.  I was told Lisa Marichalas receives all certificates addressed to her.  I will send Michelle a PDF copy of your certificate at no fee but you can try checking with Lisa to get the original copy from her if you would like.  \r\nCharles Dahlen:&nbsp;ok thanks\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('251348260mp', 1626709726, 1626710603, 2, 23, 0, 7, 0, 0, 0, 0, 4858, 0, 0, 0, 0, 'Andy Whitty', 'Andy.Whitty@denvergov.org', '8.42.69.21', 'e0403324ffd2c7f64bcca8dc681afbd8', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-CCoD-cus-', 'Assistance with log in to take OSHA 8 hr refresher', '<div class=\'ca\'><div class=\'info_box\'><i>Assistance with log in to take OSHA 8 hr refresher</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1626709739832--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626709738_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Andy Whitty</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1626709739832--><><!--begin:1626709821493--><div class=\'cv\'><span class=\'notranslate\'><b>Andy Whitty<timestamp_1626709836_cv>:&nbsp;</b></span>I am trying to log in to take the OSHA 8 hr refresher. Our admin staff signed me up, and forwarded me an email to proceed with the course. From the email, I linked into a login page for email/password.</div><!--end:1626709821493--><><!--begin:1626709871178--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626709870_co>:&nbsp;</b></span>I do not see you have an account set up yet</div><!--end:1626709871178--><><!--begin:1626709887623--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626709886_co>:&nbsp;</b></span>Do you have an order number I can look up?</div><!--end:1626709887623--><><!--begin:1626709904080--><div class=\'cv\'><span class=\'notranslate\'><b>Andy Whitty<timestamp_1626709903_cv>:&nbsp;</b></span>I put in my work email for login, which the page notes is already on file. I don&#39;t have a password. I clicked &quot;forgot password&quot; and put in my email to request a new one, but it says no email.</div><!--end:1626709904080--><><!--begin:1626709946623--><div class=\'cv\'><span class=\'notranslate\'><b>Andy Whitty<timestamp_1626709945_cv>:&nbsp;</b></span>Order #13356</div><!--end:1626709946623--><><!--begin:1626709998410--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626709997_co>:&nbsp;</b></span>I see the participant already taking the course using that order number is a Keri Whetter</div><!--end:1626709998410--><><!--begin:1626710019253--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626710018_co>:&nbsp;</b></span>Are you with Sound Equipment?</div><!--end:1626710019253--><><!--begin:1626710095970--><div class=\'cv\'><span class=\'notranslate\'><b>Andy Whitty<timestamp_1626710095_cv>:&nbsp;</b></span>oops it&#39;s Order # 13396</div><!--end:1626710095970--><><!--begin:1626710119708--><div class=\'cv\'><span class=\'notranslate\'><b>Andy Whitty<timestamp_1626710119_cv>:&nbsp;</b></span>I&#39;m with the City and County of Denver</div><!--end:1626710119708--><><!--begin:1626710152003--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626710151_co>:&nbsp;</b></span>I will send you a course invite now.  You will need to create a password after clicking the link.</div><!--end:1626710152003--><><!--begin:1626710168770--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626710167_co>:&nbsp;</b></span>It has been sent</div><!--end:1626710168770--><><!--begin:1626710247896--><div class=\'cv\'><span class=\'notranslate\'><b>Andy Whitty<timestamp_1626710247_cv>:&nbsp;</b></span>Thank you</div><!--end:1626710247896--><><!--begin:1626710259089--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626710258_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1626710259089--><><!--begin:1626710372958--><div class=\'cv\'><span class=\'notranslate\'><b>Andy Whitty<timestamp_1626710372_cv>:&nbsp;</b></span>I don&#39;t see an email. Did you send it to <a href=\'mailto:andy.whitty@denvergov.org\' target=\'_blank\' rel=\'noopener noreferrer\'>andy.whitty@denvergov.org</a>?</div><!--end:1626710372958--><><!--begin:1626710406240--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626710417_co>:&nbsp;</b></span>yes it is sent out automatically by the system.</div><!--end:1626710406240--><><!--begin:1626710445051--><div class=\'cv\'><span class=\'notranslate\'><b>Andy Whitty<timestamp_1626710459_cv>:&nbsp;</b></span>Okay it just arrived. Thanks again.</div><!--end:1626710445051--><><!--begin:1626710599819--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626710598_co>:&nbsp;</b></span>My pleasure!</div><!--end:1626710599819--><><!--begin:1626710604611--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626710603_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1626710604611--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Assistance with log in to take OSHA 8 hr refresher\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Andy Whitty!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAndy Whitty:&nbsp;I am trying to log in to take the OSHA 8 hr refresher. Our admin staff signed me up, and forwarded me an email to proceed with the course. From the email, I linked into a login page for email/password.\r\nTiffany:&nbsp;I do not see you have an account set up yet\r\nTiffany:&nbsp;Do you have an order number I can look up?\r\nAndy Whitty:&nbsp;I put in my work email for login, which the page notes is already on file. I don&#39;t have a password. I clicked &quot;forgot password&quot; and put in my email to request a new one, but it says no email.\r\nAndy Whitty:&nbsp;Order #13356\r\nTiffany:&nbsp;I see the participant already taking the course using that order number is a Keri Whetter\r\nTiffany:&nbsp;Are you with Sound Equipment?\r\nAndy Whitty:&nbsp;oops it&#39;s Order # 13396\r\nAndy Whitty:&nbsp;I&#39;m with the City and County of Denver\r\nTiffany:&nbsp;I will send you a course invite now.  You will need to create a password after clicking the link.\r\nTiffany:&nbsp;It has been sent\r\nAndy Whitty:&nbsp;Thank you\r\nTiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nAndy Whitty:&nbsp;I don&#39;t see an email. Did you send it to mailto:andy.whitty@denvergov.org?\r\nTiffany:&nbsp;yes it is sent out automatically by the system.\r\nAndy Whitty:&nbsp;Okay it just arrived. Thanks again.\r\nTiffany:&nbsp;My pleasure!\r\nTiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('251354060aw', 1626715531, 1626715808, 2, 23, 0, 3, 0, 0, 0, 0, 2681, 0, 0, 0, 0, 'Kim Beatty', 'kimbeatty66@gmail.com', '75.172.34.224', 'b674b827b37195c9db519e80a05075d7', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-N/A-cus-', 'I am trying to register for the HAZWOPER40 as an individual with no affiliation with any company. I want to pay for this myself to improve my chances of getting hired in an evironmental geoscientist position.When I try to register for the online hybrid option, it will not let me because it wants me to fill out company information. Is this training not for individuals?  ', '<div class=\'ca\'><div class=\'info_box\'><i>I am trying to register for the HAZWOPER40 as an individual with no affiliation with any company. I want to pay for this myself to improve my chances of getting hired in an evironmental geoscientist position.When I try to register for the online hybrid option, it will not let me because it wants me to fill out company information. Is this training not for individuals?  </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1626715536977--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626715536_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kim Beatty</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1626715536977--><><!--begin:1626715554263--><div class=\'cv\'><span class=\'notranslate\'><b>Kim Beatty<timestamp_1626715553_cv>:&nbsp;</b></span>Im well. You?</div><!--end:1626715554263--><><!--begin:1626715577431--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626715576_co>:&nbsp;</b></span>I am good thank you! Please enter None as the company Name and all other information should be your home and personal information.  </div><!--end:1626715577431--><><!--begin:1626715618913--><div class=\'cv\'><span class=\'notranslate\'><b>Kim Beatty<timestamp_1626715618_cv>:&nbsp;</b></span>Oh my gosh ! I will try that...thank you so much.</div><!--end:1626715618913--><><!--begin:1626715633353--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626715632_co>:&nbsp;</b></span>My pleasure!</div><!--end:1626715633353--><><!--begin:1626715637021--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626715636_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1626715637021--><><!--begin:1626715681370--><div class=\'cv\'><span class=\'notranslate\'><b>Kim Beatty<timestamp_1626715680_cv>:&nbsp;</b></span>I think that&#39;s all Tiffany ! Have a great day !!</div><!--end:1626715681370--><><!--begin:1626715807123--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626715806_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day as well!</div><!--end:1626715807123--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am trying to register for the HAZWOPER40 as an individual with no affiliation with any company. I want to pay for this myself to improve my chances of getting hired in an evironmental geoscientist position.When I try to register for the online hybrid option, it will not let me because it wants me to fill out company information. Is this training not for individuals?  \r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Kim Beatty!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKim Beatty:&nbsp;Im well. You?\r\nTiffany:&nbsp;I am good thank you! Please enter None as the company Name and all other information should be your home and personal information.  \r\nKim Beatty:&nbsp;Oh my gosh ! I will try that...thank you so much.\r\nTiffany:&nbsp;My pleasure!\r\nTiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nKim Beatty:&nbsp;I think that&#39;s all Tiffany ! Have a great day !!\r\nTiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('251441626h5', 1626803099, 1626803301, 2, 23, 0, 4, 0, 0, 5, 0, 1736, 0, 0, 0, 0, 'Cristy', 'kesselc@gmail.com', '74.82.253.168', '09e1522e6fec95e31109b753592df2d0', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-NA-cus-', 'Hello - wondering for the Denver 8/24-8/27 40 hour HAZWOPER training, what are the hours each day?  I would need to fly in to attend, so checking on a return flight time.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello - wondering for the Denver 8/24-8/27 40 hour HAZWOPER training, what are the hours each day?  I would need to fly in to attend, so checking on a return flight time.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1626803104246--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626803103_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Cristy</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1626803104246--><><!--begin:1626803113671--><div class=\'cv\'><span class=\'notranslate\'><b>Cristy<timestamp_1626803112_cv>:&nbsp;</b></span>I&#39;m good Tiffany, thanks.</div><!--end:1626803113671--><><!--begin:1626803207312--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626803206_co>:&nbsp;</b></span>The start time is 8 AM and the class runs approximately 10 hours each day so end time is approximately 6 PM each day.</div><!--end:1626803207312--><><!--begin:1626803242961--><div class=\'cv\'><span class=\'notranslate\'><b>Cristy<timestamp_1626803242_cv>:&nbsp;</b></span>thank you Tiffany - appreciate the help.</div><!--end:1626803242961--><><!--begin:1626803281192--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626803280_co>:&nbsp;</b></span>Sure thing! Is there anything else I can assist you with?</div><!--end:1626803281192--><><!--begin:1626803296395--><div class=\'cv\'><span class=\'notranslate\'><b>Cristy<timestamp_1626803295_cv>:&nbsp;</b></span>no, I think that answers my question.  Thank you!</div><!--end:1626803296395--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello - wondering for the Denver 8/24-8/27 40 hour HAZWOPER training, what are the hours each day?  I would need to fly in to attend, so checking on a return flight time.\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Cristy!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nCristy:&nbsp;I&#39;m good Tiffany, thanks.\r\nTiffany:&nbsp;The start time is 8 AM and the class runs approximately 10 hours each day so end time is approximately 6 PM each day.\r\nCristy:&nbsp;thank you Tiffany - appreciate the help.\r\nTiffany:&nbsp;Sure thing! Is there anything else I can assist you with?\r\nCristy:&nbsp;no, I think that answers my question.  Thank you!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('251446287jv', 1626807761, 1626808078, 2, 23, 0, 5, 0, 0, 0, 0, 2176, 0, 0, 0, 0, 'Kent Carlson', 'kent.carlson@state.co.us', '24.49.134.56', '8baf0590f782d5370dfb18c4161d649c', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Colorado Department of Public Health and Environment-cus-', 'Hi There CS,\r\n\r\nI finished the requirements for the 40 hour Hazwoper class, including the 8hr in-person dress out class, and final test (88%; 07/02/21). I\'ve been watching for the completion certificate, but have not yet seen it. Can you please confirm that this has been sent to 1931 Wildfire Road, Estes Park, CO 80517?', '<div class=\'ca\'><div class=\'info_box\'><i>Hi There CS,\r\n\r\nI finished the requirements for the 40 hour Hazwoper class, including the 8hr in-person dress out class, and final test (88%; 07/02/21). I\'ve been watching for the completion certificate, but have not yet seen it. Can you please confirm that this has been sent to 1931 Wildfire Road, Estes Park, CO 80517?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1626807764464--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626807763_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kent Carlson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1626807764464--><><!--begin:1626807784848--><div class=\'cv\'><span class=\'notranslate\'><b>Kent Carlson<timestamp_1626807787_cv>:&nbsp;</b></span>fine. did you receive my question?</div><!--end:1626807784848--><><!--begin:1626807829757--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626807828_co>:&nbsp;</b></span>Yes. Please give me one moment to look you up.</div><!--end:1626807829757--><><!--begin:1626807827817--><div class=\'cv\'><span class=\'notranslate\'><b>Kent Carlson<timestamp_1626807830_cv>:&nbsp;</b></span>and Hi Tiffany! Good afternoon.</div><!--end:1626807827817--><><!--begin:1626807956018--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626807955_co>:&nbsp;</b></span>Your certificate was sent via US Mail to State of Colorado 4300 Cherry Creek South Drive Denver, CO 80246-1523.</div><!--end:1626807956018--><><!--begin:1626808059018--><div class=\'cv\'><span class=\'notranslate\'><b>Kent Carlson<timestamp_1626808061_cv>:&nbsp;</b></span>Thank you. Unfortunately I telework so probably won&#39;t see this for quite some time. Perhaps next time CS could ask where to send the certificate? </div><!--end:1626808059018--><><!--begin:1626808072703--><div class=\'cv\'><span class=\'notranslate\'><b>Kent Carlson<timestamp_1626808075_cv>:&nbsp;</b></span><br>Have a great afternoon.</div><!--end:1626808072703--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hi There CS,\r\n\r\nI finished the requirements for the 40 hour Hazwoper class, including the 8hr in-person dress out class, and final test (88%; 07/02/21). I\'ve been watching for the completion certificate, but have not yet seen it. Can you please confirm that this has been sent to 1931 Wildfire Road, Estes Park, CO 80517?\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Kent Carlson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKent Carlson:&nbsp;fine. did you receive my question?\r\nTiffany:&nbsp;Yes. Please give me one moment to look you up.\r\nKent Carlson:&nbsp;and Hi Tiffany! Good afternoon.\r\nTiffany:&nbsp;Your certificate was sent via US Mail to State of Colorado 4300 Cherry Creek South Drive Denver, CO 80246-1523.\r\nKent Carlson:&nbsp;Thank you. Unfortunately I telework so probably won&#39;t see this for quite some time. Perhaps next time CS could ask where to send the certificate? \r\nKent Carlson:&nbsp;Have a great afternoon.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('251617402yq', 1626978896, 1626979240, 2, 23, 0, 6, 0, 0, 0, 0, 2035, 0, 0, 0, 0, 'Nancy', 'nancy.j.smith@nasa.gov', '156.68.153.45', 'fc0bd3841263c438a16bb815560c3a27', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-AMENTUM-cus-', 'American Express card was declined. Website says you take Am Ex.  Is there a way to find out why it was declined?  What system do you use?  Sometimes that is an issue.  \r\n', '<div class=\'ca\'><div class=\'info_box\'><i>American Express card was declined. Website says you take Am Ex.  Is there a way to find out why it was declined?  What system do you use?  Sometimes that is an issue.  \r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1626978898250--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626978898_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Nancy</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1626978898250--><><!--begin:1626978949220--><div class=\'cv\'><span class=\'notranslate\'><b>Nancy<timestamp_1626978949_cv>:&nbsp;</b></span>I am good. </div><!--end:1626978949220--><><!--begin:1626979116126--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626979115_co>:&nbsp;</b></span>Our Shopify system does not show why it is declined. You would have to call your card company or back to find out details.  </div><!--end:1626979116126--><><!--begin:1626979133662--><div class=\'cv\'><span class=\'notranslate\'><b>Nancy<timestamp_1626979133_cv>:&nbsp;</b></span>okay, thank you for checking. </div><!--end:1626979133662--><><!--begin:1626979160744--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626979160_co>:&nbsp;</b></span>Is there a good number to reach you at if I find out more details or different information?</div><!--end:1626979160744--><><!--begin:1626979220239--><div class=\'cv\'><span class=\'notranslate\'><b>Nancy<timestamp_1626979220_cv>:&nbsp;</b></span>I don&#39;t want to keep trying and lock my card up.  Thank you though. </div><!--end:1626979220239--><><!--begin:1626979230397--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626979230_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1626979230397--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'American Express card was declined. Website says you take Am Ex.  Is there a way to find out why it was declined?  What system do you use?  Sometimes that is an issue.  \r\n\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Nancy!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nNancy:&nbsp;I am good. \r\nTiffany:&nbsp;Our Shopify system does not show why it is declined. You would have to call your card company or back to find out details.  \r\nNancy:&nbsp;okay, thank you for checking. \r\nTiffany:&nbsp;Is there a good number to reach you at if I find out more details or different information?\r\nNancy:&nbsp;I don&#39;t want to keep trying and lock my card up.  Thank you though. \r\nTiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('251626149cx', 1626987637, 1626988383, 2, 23, 0, 3, 0, 0, 0, 0, 2741, 0, 0, 0, 0, 'Ryan Bonnette', 'ryan.bonnette@wilhelmsen.com', '50.230.205.138', '2b064137643189fc6648668b2a7b857e', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-WILHELMSEN SHIPS SERVICE-cus-', 'I have my certificate of completion for IATA dangerous goods transportation, but i was wondering if there is any other certificate or training needed on top of whati have already done. i want to make sure i am certified to pack, ship and sign off on dangerous goods documents', '<div class=\'ca\'><div class=\'info_box\'><i>I have my certificate of completion for IATA dangerous goods transportation, but i was wondering if there is any other certificate or training needed on top of whati have already done. i want to make sure i am certified to pack, ship and sign off on dangerous goods documents</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1626987638974--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626987638_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ryan Bonnette</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1626987638974--><><!--begin:1626987662471--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Bonnette<timestamp_1626987680_cv>:&nbsp;</b></span>Hello, im good and you?</div><!--end:1626987662471--><><!--begin:1626987696539--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626987696_co>:&nbsp;</b></span>I am doing good thank you</div><!--end:1626987696539--><><!--begin:1626987743754--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626987743_co>:&nbsp;</b></span>I have a couple &quot;back and forth&quot; type questions that would be much easier for you (and me) if handled with a personal phone call. <br><br>If you would be so kind as to provide a phone number to reach you directly, either myself or Tracy can call you right back.</div><!--end:1626987743754--><><!--begin:1626987759611--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Bonnette<timestamp_1626987760_cv>:&nbsp;</b></span><a href=\'tel:5044321666\' target=\'_blank\' rel=\'noopener noreferrer\'>504-432-1666</a></div><!--end:1626987759611--><><!--begin:1626987802947--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626987802_co>:&nbsp;</b></span>Thank you very much.  We will be calling you shortly.</div><!--end:1626987802947--><><!--begin:1626988024562--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626988024_co>:&nbsp;</b></span>Is there anything else I can assist you with before we disconnect our chat?</div><!--end:1626988024562--><><!--begin:1626988241981--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1626988241_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1626988241981--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I have my certificate of completion for IATA dangerous goods transportation, but i was wondering if there is any other certificate or training needed on top of whati have already done. i want to make sure i am certified to pack, ship and sign off on dangerous goods documents\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Ryan Bonnette!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRyan Bonnette:&nbsp;Hello, im good and you?\r\nTiffany:&nbsp;I am doing good thank you\r\nTiffany:&nbsp;I have a couple &quot;back and forth&quot; type questions that would be much easier for you (and me) if handled with a personal phone call. If you would be so kind as to provide a phone number to reach you directly, either myself or Tracy can call you right back.\r\nRyan Bonnette:&nbsp;tel:5044321666\r\nTiffany:&nbsp;Thank you very much.  We will be calling you shortly.\r\nTiffany:&nbsp;Is there anything else I can assist you with before we disconnect our chat?\r\nTiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('251700004wx', 1627061501, 1627063013, 2, 23, 0, 6, 0, 0, 0, 0, 2562, 0, 0, 0, 0, 'Edward Holbrook', 'edward.holbrook@ecy.wa.gov', '165.151.210.112', '82453b9ab26316ec92a568cc3ac908fe', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Edward Holbrook-cus-', 'In order for us to get approval for training within our organization, we have to have to following information to fill in.  Do you have a Vendor ID or Employer Identification Number I could get for our approval form?  Also do you would you provide an invoice for us to give to our accounts payable\'s team?', '<div class=\'ca\'><div class=\'info_box\'><i>In order for us to get approval for training within our organization, we have to have to following information to fill in.  Do you have a Vendor ID or Employer Identification Number I could get for our approval form?  Also do you would you provide an invoice for us to give to our accounts payable\'s team?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1627061506497--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627061506_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Edward Holbrook</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1627061506497--><><!--begin:1627061586341--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627061585_co>:&nbsp;</b></span>We can invoice your company when you submit an order/registration.</div><!--end:1627061586341--><><!--begin:1627061603019--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627061602_co>:&nbsp;</b></span>We can fill out any vendor needed if you have something for us to complete.</div><!--end:1627061603019--><><!--begin:1627061646429--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627061646_co>:&nbsp;</b></span>Our EID # is 84-1357395</div><!--end:1627061646429--><><!--begin:1627061729944--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627061729_co>:&nbsp;</b></span>Are you with the government?</div><!--end:1627061729944--><><!--begin:1627061761093--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627061760_co>:&nbsp;</b></span>Are you registered in SAM?</div><!--end:1627061761093--><><!--begin:1627062617080--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627062616_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1627062617080--><><!--begin:1627063012188--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627063011_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1627063012188--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'In order for us to get approval for training within our organization, we have to have to following information to fill in.  Do you have a Vendor ID or Employer Identification Number I could get for our approval form?  Also do you would you provide an invoice for us to give to our accounts payable\'s team?\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Edward Holbrook!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany:&nbsp;We can invoice your company when you submit an order/registration.\r\nTiffany:&nbsp;We can fill out any vendor needed if you have something for us to complete.\r\nTiffany:&nbsp;Our EID # is 84-1357395\r\nTiffany:&nbsp;Are you with the government?\r\nTiffany:&nbsp;Are you registered in SAM?\r\nTiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('251948939d4', 1627310425, 1627311474, 2, 23, 0, 3, 0, 0, 0, 0, 4453, 0, 0, 0, 0, 'Poya Yasaei', 'p.yasaei@gmail.com', '165.225.60.206', 'fa246df38592593da7f0ea2c277a27d1', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Exponent-cus-', 'My certificate date is not right', '<div class=\'ca\'><div class=\'info_box\'><i>My certificate date is not right</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1627310430560--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627310429_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Poya Yasaei</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1627310430560--><><!--begin:1627310450905--><div class=\'cv\'><span class=\'notranslate\'><b>Poya Yasaei<timestamp_1627310450_cv>:&nbsp;</b></span>Doing good. and you?</div><!--end:1627310450905--><><!--begin:1627310475785--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627310475_co>:&nbsp;</b></span>I am good thank you! Which certificate is not correct?</div><!--end:1627310475785--><><!--begin:1627310542840--><div class=\'cv\'><span class=\'notranslate\'><b>Poya Yasaei<timestamp_1627310542_cv>:&nbsp;</b></span>I recently finished my 8-hour HAZWOPER training, and I received a certificate for it a couple of days ago, but the date on it shows 3 October 2020, which is for my previous refresher, not the most recent one</div><!--end:1627310542840--><><!--begin:1627310574742--><div class=\'cv\'><span class=\'notranslate\'><b>Poya Yasaei<timestamp_1627310574_cv>:&nbsp;</b></span>I&#39;d like to request a PDF copy of the most recent refresher which I completed in July 2021</div><!--end:1627310574742--><><!--begin:1627310599686--><div class=\'cv\'><span class=\'notranslate\'><b>Poya Yasaei<timestamp_1627310599_cv>:&nbsp;</b></span>July 15, 2021 to be exact</div><!--end:1627310599686--><><!--begin:1627310731170--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627310730_co>:&nbsp;</b></span>I will have the one you recently completed sent via US Mail and well as send you a PDF at no fee due to our error.  But I can only send the certificate to the compnay point of contact I have on file which is Brenton Cox.  </div><!--end:1627310731170--><><!--begin:1627310797505--><div class=\'cv\'><span class=\'notranslate\'><b>Poya Yasaei<timestamp_1627310796_cv>:&nbsp;</b></span>Thanks. Can you please send me a PDF copy for my records? I am fine with having the printed certificate sent to Brent</div><!--end:1627310797505--><><!--begin:1627311007870--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627311007_co>:&nbsp;</b></span>Since the company did pay for the training, I can send the PDF copy to Brent only per policy.  He can then forward to you at his discretion.  </div><!--end:1627311007870--><><!--begin:1627311029444--><div class=\'cv\'><span class=\'notranslate\'><b>Poya Yasaei<timestamp_1627311028_cv>:&nbsp;</b></span>No I paid from my credit card</div><!--end:1627311029444--><><!--begin:1627311073703--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627311072_co>:&nbsp;</b></span>Companies are required to reimburse employees for job required training.  </div><!--end:1627311073703--><><!--begin:1627311158489--><div class=\'cv\'><span class=\'notranslate\'><b>Poya Yasaei<timestamp_1627311157_cv>:&nbsp;</b></span>Do you know if they have reimbursed me? Isn&#39;t that something between me and my company? Your colleagues have sent me my PDF certificates before when I requested them without having to go through Brent. </div><!--end:1627311158489--><><!--begin:1627311210083--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627311210_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. <br><br>All course fees must be paid before a certificate is released. Is this request for a recent completion and can you verify that payment of all registration fees has been made?</div><!--end:1627311210083--><><!--begin:1627311241881--><div class=\'cv\'><span class=\'notranslate\'><b>Poya Yasaei<timestamp_1627311241_cv>:&nbsp;</b></span>Could you please call me at <a href=\'tel:3129122224\' target=\'_blank\' rel=\'noopener noreferrer\'>312-912-2224</a></div><!--end:1627311241881--><><!--begin:1627311273705--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627311273_co>:&nbsp;</b></span>Yes I will call you now.</div><!--end:1627311273705--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'My certificate date is not right\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Poya Yasaei!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nPoya Yasaei:&nbsp;Doing good. and you?\r\nTiffany:&nbsp;I am good thank you! Which certificate is not correct?\r\nPoya Yasaei:&nbsp;I recently finished my 8-hour HAZWOPER training, and I received a certificate for it a couple of days ago, but the date on it shows 3 October 2020, which is for my previous refresher, not the most recent one\r\nPoya Yasaei:&nbsp;I&#39;d like to request a PDF copy of the most recent refresher which I completed in July 2021\r\nPoya Yasaei:&nbsp;July 15, 2021 to be exact\r\nTiffany:&nbsp;I will have the one you recently completed sent via US Mail and well as send you a PDF at no fee due to our error.  But I can only send the certificate to the compnay point of contact I have on file which is Brenton Cox.  \r\nPoya Yasaei:&nbsp;Thanks. Can you please send me a PDF copy for my records? I am fine with having the printed certificate sent to Brent\r\nTiffany:&nbsp;Since the company did pay for the training, I can send the PDF copy to Brent only per policy.  He can then forward to you at his discretion.  \r\nPoya Yasaei:&nbsp;No I paid from my credit card\r\nTiffany:&nbsp;Companies are required to reimburse employees for job required training.  \r\nPoya Yasaei:&nbsp;Do you know if they have reimbursed me? Isn&#39;t that something between me and my company? Your colleagues have sent me my PDF certificates before when I requested them without having to go through Brent. \r\nTiffany:&nbsp;All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. All course fees must be paid before a certificate is released. Is this request for a recent completion and can you verify that payment of all registration fees has been made?\r\nPoya Yasaei:&nbsp;Could you please call me at tel:3129122224\r\nTiffany:&nbsp;Yes I will call you now.\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('252117584x2', 1627479049, 1627479581, 2, 23, 0, 4, 0, 0, 0, 0, 4269, 0, 0, 0, 0, 'Breana Whittaker', 'whittaker.breana@epa.gov', '161.80.29.86', 'f08d093e23a1438ab26e57344cc78e25', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-EPA-cus-', 'Can you tell me more about the hybrid training option? Are the 8hour in person sessions provided during the existing class times and at those locations? ', '<div class=\'ca\'><div class=\'info_box\'><i>Can you tell me more about the hybrid training option? Are the 8hour in person sessions provided during the existing class times and at those locations? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1627479060587--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627479060_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Breana Whittaker</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1627479060587--><><!--begin:1627479080586--><div class=\'cv\'><span class=\'notranslate\'><b>Breana Whittaker<timestamp_1627479080_cv>:&nbsp;</b></span>good thanks</div><!--end:1627479080586--><><!--begin:1627479114460--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627479114_co>:&nbsp;</b></span>With both online 40-Hour HAZWOPER courses you receive the same overall certification.<br><br>Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.<br><br>With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.</div><!--end:1627479114460--><><!--begin:1627479166143--><div class=\'cv\'><span class=\'notranslate\'><b>Breana Whittaker<timestamp_1627479166_cv>:&nbsp;</b></span>but when and where is the hands on training </div><!--end:1627479166143--><><!--begin:1627479167363--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627479167_co>:&nbsp;</b></span>The hands-on classes are scheduled the last day of our 40-Hour Seminar class on Fridays usually, same day as the 8-Hour HAZWOPER refresher seminar class.  </div><!--end:1627479167363--><><!--begin:1627479172027--><div class=\'cv\'><span class=\'notranslate\'><b>Breana Whittaker<timestamp_1627479171_cv>:&nbsp;</b></span>are there scheduling options</div><!--end:1627479172027--><><!--begin:1627479229456--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627479229_co>:&nbsp;</b></span>Please see the following link as reference for when the hands-on days are scheduled. <a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1627479229456--><><!--begin:1627479260116--><div class=\'cv\'><span class=\'notranslate\'><b>Breana Whittaker<timestamp_1627479260_cv>:&nbsp;</b></span>okay thanks</div><!--end:1627479260116--><><!--begin:1627479300118--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627479299_co>:&nbsp;</b></span>Once a student completes the online portion is when they can register for the hands-on class.  We start taking registrations on Mondays of the class week.</div><!--end:1627479300118--><><!--begin:1627479304786--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627479304_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1627479304786--><><!--begin:1627479582252--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627479581_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1627479582252--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Can you tell me more about the hybrid training option? Are the 8hour in person sessions provided during the existing class times and at those locations? \r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Breana Whittaker!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBreana Whittaker:&nbsp;good thanks\r\nTiffany:&nbsp;With both online 40-Hour HAZWOPER courses you receive the same overall certification.Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.\r\nBreana Whittaker:&nbsp;but when and where is the hands on training \r\nTiffany:&nbsp;The hands-on classes are scheduled the last day of our 40-Hour Seminar class on Fridays usually, same day as the 8-Hour HAZWOPER refresher seminar class.  \r\nBreana Whittaker:&nbsp;are there scheduling options\r\nTiffany:&nbsp;Please see the following link as reference for when the hands-on days are scheduled. https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nBreana Whittaker:&nbsp;okay thanks\r\nTiffany:&nbsp;Once a student completes the online portion is when they can register for the hands-on class.  We start taking registrations on Mondays of the class week.\r\nTiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('2521405184k', 1627501998, 1627502596, 2, 23, 0, 13, 0, 0, 0, 0, 4234, 0, 0, 0, 0, 'Kent Carlson', 'kent.carlson@state.co.us', '24.49.134.56', '331c3a00ae8b643fd3a63e676ffd2303', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Colorado Department of Public Health and Environment-cus-', 'Can\'t get into my account or reset my password using any of my emails... and... where you sent my certificate to has not received it. Can you send a hardcopy duplicate or electronic version to another address?', '<div class=\'ca\'><div class=\'info_box\'><i>Can\'t get into my account or reset my password using any of my emails... and... where you sent my certificate to has not received it. Can you send a hardcopy duplicate or electronic version to another address?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1627502003149--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627502002_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kent Carlson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1627502003149--><><!--begin:1627502034405--><div class=\'cv\'><span class=\'notranslate\'><b>Kent Carlson<timestamp_1627502035_cv>:&nbsp;</b></span>Fine. Thank you.</div><!--end:1627502034405--><><!--begin:1627502076433--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627502076_co>:&nbsp;</b></span>One moment while I look you up</div><!--end:1627502076433--><><!--begin:1627502150084--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627502149_co>:&nbsp;</b></span>It was sent via US Mail on 07/19/2021 to: 4300 Cherry Creek South Drive Denver CO 80246-1523 attention Kent Carlson.  </div><!--end:1627502150084--><><!--begin:1627502165222--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627502165_co>:&nbsp;</b></span>Please try to log in again using the following link: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1627502165222--><><!--begin:1627502186482--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627502186_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. </div><!--end:1627502186482--><><!--begin:1627502241833--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627502241_co>:&nbsp;</b></span>If you want a duplicate copy sent</div><!--end:1627502241833--><><!--begin:1627502259645--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627502259_co>:&nbsp;</b></span>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1627502259645--><><!--begin:1627502299340--><div class=\'cv\'><span class=\'notranslate\'><b>Kent Carlson<timestamp_1627502300_cv>:&nbsp;</b></span>yes. I&#39;ll have them keep looking</div><!--end:1627502299340--><><!--begin:1627502334589--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627502334_co>:&nbsp;</b></span>Is there anything else I can do for you today?<br></div><!--end:1627502334589--><><!--begin:1627502588203--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627502587_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1627502588203--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Can\'t get into my account or reset my password using any of my emails... and... where you sent my certificate to has not received it. Can you send a hardcopy duplicate or electronic version to another address?\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Kent Carlson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKent Carlson:&nbsp;Fine. Thank you.\r\nTiffany:&nbsp;One moment while I look you up\r\nTiffany:&nbsp;It was sent via US Mail on 07/19/2021 to: 4300 Cherry Creek South Drive Denver CO 80246-1523 attention Kent Carlson.  \r\nTiffany:&nbsp;Please try to log in again using the following link: https://csregsonline.com/\r\nTiffany:&nbsp;All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. \r\nTiffany:&nbsp;If you want a duplicate copy sent\r\nTiffany:&nbsp;1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nKent Carlson:&nbsp;yes. I&#39;ll have them keep looking\r\nTiffany:&nbsp;Is there anything else I can do for you today?\r\nTiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('252208229we', 1627569709, 1627570948, 2, 23, 0, 10, 0, 0, 0, 0, 8683, 0, 0, 0, 0, 'Robert Pelkey', 'robert.pelkey@wsp.com', '174.216.7.18', 'c7bb76bd9fe86f2f4277233a7f85e703', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-WSP-cus-', 'If I remember correctly from when I started that I could request a one time extension on my course.  Is this correct and do you charge a fee?', '<div class=\'ca\'><div class=\'info_box\'><i>If I remember correctly from when I started that I could request a one time extension on my course.  Is this correct and do you charge a fee?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1627569711403--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627569710_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Robert Pelkey</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1627569711403--><><!--begin:1627569722441--><div class=\'cv\'><span class=\'notranslate\'><b>Robert Pelkey<timestamp_1627569722_cv>:&nbsp;</b></span>Well and yourself?</div><!--end:1627569722441--><><!--begin:1627569751420--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627569750_co>:&nbsp;</b></span>I am doing good.  Thank you!</div><!--end:1627569751420--><><!--begin:1627569766620--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627569766_co>:&nbsp;</b></span>Please give me one moment to look you up</div><!--end:1627569766620--><><!--begin:1627569773555--><div class=\'cv\'><span class=\'notranslate\'><b>Robert Pelkey<timestamp_1627569773_cv>:&nbsp;</b></span>Ok</div><!--end:1627569773555--><><!--begin:1627569851337--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627569850_co>:&nbsp;</b></span>Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER you need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days.</div><!--end:1627569851337--><><!--begin:1627569896766--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627569896_co>:&nbsp;</b></span>I see your course expiration date is set as 08/01/2021.  I can give you a courteous extension of 30 days but you will need to complete the online and hands-on class then exam within that time frame.</div><!--end:1627569896766--><><!--begin:1627569907461--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627569906_co>:&nbsp;</b></span>Have you had a chance to look over the hands-on scheduele?</div><!--end:1627569907461--><><!--begin:1627569946604--><div class=\'cv\'><span class=\'notranslate\'><b>Robert Pelkey<timestamp_1627569946_cv>:&nbsp;</b></span>Did not even know about the hands on.  </div><!--end:1627569946604--><><!--begin:1627569979674--><div class=\'cv\'><span class=\'notranslate\'><b>Robert Pelkey<timestamp_1627569979_cv>:&nbsp;</b></span>My company said I needed the course and they signed me up</div><!--end:1627569979674--><><!--begin:1627569980533--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627569979_co>:&nbsp;</b></span>Yes per OSHA regulations to receive the 40-Hour HAZWOPER certification you must complete a hands-on portion.  </div><!--end:1627569980533--><><!--begin:1627569988564--><div class=\'cv\'><span class=\'notranslate\'><b>Robert Pelkey<timestamp_1627569987_cv>:&nbsp;</b></span>ok</div><!--end:1627569988564--><><!--begin:1627570026767--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627570026_co>:&nbsp;</b></span>Please use the <a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a> page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.<br><br>Do not register for the 8-Hour HAZWOPER Refresher through the website.<br><br>The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). </div><!--end:1627570026767--><><!--begin:1627570050537--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627570050_co>:&nbsp;</b></span>I will also send you an email so you have my contact info and more details regarding the hands-on class.</div><!--end:1627570050537--><><!--begin:1627570081298--><div class=\'cv\'><span class=\'notranslate\'><b>Robert Pelkey<timestamp_1627570080_cv>:&nbsp;</b></span>So I can get the 30 day extension at no cost and... ok I see where to look it up</div><!--end:1627570081298--><><!--begin:1627570137162--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627570136_co>:&nbsp;</b></span>I have gone ahead and given you the 30 day extension at no fee so your new expiration date is 09/01/2021.  </div><!--end:1627570137162--><><!--begin:1627570183417--><div class=\'cv\'><span class=\'notranslate\'><b>Robert Pelkey<timestamp_1627570183_cv>:&nbsp;</b></span>Great thank you.  And are the hands on classes local in NC or?</div><!--end:1627570183417--><><!--begin:1627570257852--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627570257_co>:&nbsp;</b></span>We do have two NC locations one in Charlotte and one in Raleigh.  All hands-on classes are scheduled pending confirmation.  So it would probably be beset if you try and get into the next available class if possible just in case is cancels.  </div><!--end:1627570257852--><><!--begin:1627570327035--><div class=\'cv\'><span class=\'notranslate\'><b>Robert Pelkey<timestamp_1627570326_cv>:&nbsp;</b></span>Ok and it is a one day class?  I have a 2.5 hour drive to it</div><!--end:1627570327035--><><!--begin:1627570370214--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627570369_co>:&nbsp;</b></span>Yes.  I see the next Charlotte, NC class is scheduled for 08/27/2021.  So you would have to have your online portion completed prior to this week to get scheduled for the hands-on class.</div><!--end:1627570370214--><><!--begin:1627570407093--><div class=\'cv\'><span class=\'notranslate\'><b>Robert Pelkey<timestamp_1627570406_cv>:&nbsp;</b></span>The week prior to 8/27</div><!--end:1627570407093--><><!--begin:1627570450144--><div class=\'cv\'><span class=\'notranslate\'><b>Robert Pelkey<timestamp_1627570449_cv>:&nbsp;</b></span>ok I will have to get someone in my company to sign me up</div><!--end:1627570450144--><><!--begin:1627570469361--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627570468_co>:&nbsp;</b></span>by 08/23/2021 which is when we start taking registrations for the hands-on students for classes scheduled for 08/27/2021</div><!--end:1627570469361--><><!--begin:1627570494302--><div class=\'cv\'><span class=\'notranslate\'><b>Robert Pelkey<timestamp_1627570493_cv>:&nbsp;</b></span>Oh so I can&#39;t get signed up now?</div><!--end:1627570494302--><><!--begin:1627570502523--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627570501_co>:&nbsp;</b></span>The hands-on class is included with the online course cost so there is no fee to register.</div><!--end:1627570502523--><><!--begin:1627570551415--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627570550_co>:&nbsp;</b></span>Not until your online portion is completed.  </div><!--end:1627570551415--><><!--begin:1627570569590--><div class=\'cv\'><span class=\'notranslate\'><b>Robert Pelkey<timestamp_1627570569_cv>:&nbsp;</b></span>ok   Will definitely be done by 23rd</div><!--end:1627570569590--><><!--begin:1627570575110--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627570574_co>:&nbsp;</b></span>The email I sent you does have the hands-on registration information included as well.</div><!--end:1627570575110--><><!--begin:1627570584001--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627570583_co>:&nbsp;</b></span>Good news!</div><!--end:1627570584001--><><!--begin:1627570598853--><div class=\'cv\'><span class=\'notranslate\'><b>Robert Pelkey<timestamp_1627570599_cv>:&nbsp;</b></span>Yes</div><!--end:1627570598853--><><!--begin:1627570623512--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627570622_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1627570623512--><><!--begin:1627570849357--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627570858_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1627570849357--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'If I remember correctly from when I started that I could request a one time extension on my course.  Is this correct and do you charge a fee?\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Robert Pelkey!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRobert Pelkey:&nbsp;Well and yourself?\r\nTiffany:&nbsp;I am doing good.  Thank you!\r\nTiffany:&nbsp;Please give me one moment to look you up\r\nRobert Pelkey:&nbsp;Ok\r\nTiffany:&nbsp;Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER you need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days.\r\nTiffany:&nbsp;I see your course expiration date is set as 08/01/2021.  I can give you a courteous extension of 30 days but you will need to complete the online and hands-on class then exam within that time frame.\r\nTiffany:&nbsp;Have you had a chance to look over the hands-on scheduele?\r\nRobert Pelkey:&nbsp;Did not even know about the hands on.  \r\nRobert Pelkey:&nbsp;My company said I needed the course and they signed me up\r\nTiffany:&nbsp;Yes per OSHA regulations to receive the 40-Hour HAZWOPER certification you must complete a hands-on portion.  \r\nRobert Pelkey:&nbsp;ok\r\nTiffany:&nbsp;Please use the https://csregs.com/collections/8-hour-hazwoper-annual-refresher page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.Do not register for the 8-Hour HAZWOPER Refresher through the website.The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). \r\nTiffany:&nbsp;I will also send you an email so you have my contact info and more details regarding the hands-on class.\r\nRobert Pelkey:&nbsp;So I can get the 30 day extension at no cost and... ok I see where to look it up\r\nTiffany:&nbsp;I have gone ahead and given you the 30 day extension at no fee so your new expiration date is 09/01/2021.  \r\nRobert Pelkey:&nbsp;Great thank you.  And are the hands on classes local in NC or?\r\nTiffany:&nbsp;We do have two NC locations one in Charlotte and one in Raleigh.  All hands-on classes are scheduled pending confirmation.  So it would probably be beset if you try and get into the next available class if possible just in case is cancels.  \r\nRobert Pelkey:&nbsp;Ok and it is a one day class?  I have a 2.5 hour drive to it\r\nTiffany:&nbsp;Yes.  I see the next Charlotte, NC class is scheduled for 08/27/2021.  So you would have to have your online portion completed prior to this week to get scheduled for the hands-on class.\r\nRobert Pelkey:&nbsp;The week prior to 8/27\r\nRobert Pelkey:&nbsp;ok I will have to get someone in my company to sign me up\r\nTiffany:&nbsp;by 08/23/2021 which is when we start taking registrations for the hands-on students for classes scheduled for 08/27/2021\r\nRobert Pelkey:&nbsp;Oh so I can&#39;t get signed up now?\r\nTiffany:&nbsp;The hands-on class is included with the online course cost so there is no fee to register.\r\nTiffany:&nbsp;Not until your online portion is completed.  \r\nRobert Pelkey:&nbsp;ok   Will definitely be done by 23rd\r\nTiffany:&nbsp;The email I sent you does have the hands-on registration information included as well.\r\nTiffany:&nbsp;Good news!\r\nRobert Pelkey:&nbsp;Yes\r\nTiffany:&nbsp;Is there anything else I can assist you with today?\r\nTiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('2525540758e', 1627915547, 1627916101, 2, 23, 0, 3, 0, 0, 0, 0, 2798, 0, 0, 0, 0, 'Jeff Dick', 'jdick@hgl.com', '50.215.143.110', 'b0dea6cfda5d0613b299ff517b3d6896', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-HGL-cus-', 'Where/when are the 8 hour hands on training provided for 40 Hr OSHA Hazwoper?', '<div class=\'ca\'><div class=\'info_box\'><i>Where/when are the 8 hour hands on training provided for 40 Hr OSHA Hazwoper?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1627915552403--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627915551_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jeff Dick</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1627915552403--><><!--begin:1627915585221--><div class=\'cv\'><span class=\'notranslate\'><b>Jeff Dick<timestamp_1627915581_cv>:&nbsp;</b></span>Good, Thank you, I have 2 employees I am trying to get 40 hr OSHA Hazwoper Training</div><!--end:1627915585221--><><!--begin:1627915617515--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627915616_co>:&nbsp;</b></span>Please use this website page a s a reference for the scheduled hands-on classes: <a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1627915617515--><><!--begin:1627915659643--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627915658_co>:&nbsp;</b></span>The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). <br><br> <br><br>In order to register for the hands-on class please have the students or employer call or email our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  <br><br>If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  <br><br></div><!--end:1627915659643--><><!--begin:1627916049731--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627916049_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1627916049731--><><!--begin:1627916100824--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627916100_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1627916100824--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Where/when are the 8 hour hands on training provided for 40 Hr OSHA Hazwoper?\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Jeff Dick!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJeff Dick:&nbsp;Good, Thank you, I have 2 employees I am trying to get 40 hr OSHA Hazwoper Training\r\nTiffany:&nbsp;Please use this website page a s a reference for the scheduled hands-on classes: https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nTiffany:&nbsp;The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER).  In order to register for the hands-on class please have the students or employer call or email our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  \r\nTiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('252559506a5', 1627920972, 1627921574, 2, 23, 0, 7, 0, 0, 0, 0, 2746, 0, 0, 0, 0, 'Emma Auriti', 'Emma.auriti@wsp.com', '174.59.189.96', '6bf4d2a49d8118017b3cf4a1fcf10cb9', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-WSP USA-cus-', 'Good Morning-Compliance Solutions is still offering the online 40 Hour Hazwoper Training - Hybrid Option; is that correct?', '<div class=\'ca\'><div class=\'info_box\'><i>Good Morning-Compliance Solutions is still offering the online 40 Hour Hazwoper Training - Hybrid Option; is that correct?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1627921004595--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627921003_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Emma Auriti</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1627921004595--><><!--begin:1627921036503--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627921035_co>:&nbsp;</b></span>Yes that is correct!</div><!--end:1627921036503--><><!--begin:1627921067298--><div class=\'cv\'><span class=\'notranslate\'><b>Emma Auriti<timestamp_1627921066_cv>:&nbsp;</b></span>Thank you, Tiffany for letting me know.</div><!--end:1627921067298--><><!--begin:1627921102745--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627921104_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else I can assist you with?</div><!--end:1627921102745--><><!--begin:1627921228924--><div class=\'cv\'><span class=\'notranslate\'><b>Emma Auriti<timestamp_1627921228_cv>:&nbsp;</b></span>I have another question - When someone completes the hybrid option, do they receive their actual certificate of completion, even though they have not completed the hands on classroom training?</div><!--end:1627921228924--><><!--begin:1627921317975--><div class=\'cv\'><span class=\'notranslate\'><b>Emma Auriti<timestamp_1627921317_cv>:&nbsp;</b></span>Or do they only receive a training voucher and then, after they have completed the hands on training, then they would receive their certificate?</div><!--end:1627921317975--><><!--begin:1627921514476--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627921513_co>:&nbsp;</b></span>The certificate of completion is sent via US Mail to the company upon completion of online 40-Hours of training (granted they have passed and we have received payment).  The certificate states they have completed 40 hours of training.  Then they are suppose to get a certificate upon completion of the hands-on class for proof of that training portion. </div><!--end:1627921514476--><><!--begin:1627921574970--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627921574_co>:&nbsp;</b></span>Our online 40-Hour HAZWOPER standard version the certificates are sent out after completion of the full course 32-hours online, 8 hour hands-on class and then back online for their exam. </div><!--end:1627921574970--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Good Morning-Compliance Solutions is still offering the online 40 Hour Hazwoper Training - Hybrid Option; is that correct?\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Emma Auriti!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany:&nbsp;Yes that is correct!\r\nEmma Auriti:&nbsp;Thank you, Tiffany for letting me know.\r\nTiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else I can assist you with?\r\nEmma Auriti:&nbsp;I have another question - When someone completes the hybrid option, do they receive their actual certificate of completion, even though they have not completed the hands on classroom training?\r\nEmma Auriti:&nbsp;Or do they only receive a training voucher and then, after they have completed the hands on training, then they would receive their certificate?\r\nTiffany:&nbsp;The certificate of completion is sent via US Mail to the company upon completion of online 40-Hours of training (granted they have passed and we have received payment).  The certificate states they have completed 40 hours of training.  Then they are suppose to get a certificate upon completion of the hands-on class for proof of that training portion. \r\nTiffany:&nbsp;Our online 40-Hour HAZWOPER standard version the certificates are sent out after completion of the full course 32-hours online, 8 hour hands-on class and then back online for their exam. \r\nThe party has left.  Chat has ended.\r\n\r\n'),
('2525731329w', 1627934600, 1627936961, 2, 23, 0, 11, 0, 0, 0, 0, 4730, 0, 0, 0, 0, 'Danny Doan', 'ddoan@honolulu.gov', '206.195.191.253', '755a01308c72fdd563d94a1515eda4b3', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-City and County of Honolulu-cus-', 'I can\'t log in to complete my training.  I think I need to register an account?', '<div class=\'ca\'><div class=\'info_box\'><i>I can\'t log in to complete my training.  I think I need to register an account?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1627934634511--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627934633_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Danny Doan</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1627934634511--><><!--begin:1627934651223--><div class=\'cv\'><span class=\'notranslate\'><b>Danny Doan<timestamp_1627934650_cv>:&nbsp;</b></span>i&#39;m good, thank you for asking.</div><!--end:1627934651223--><><!--begin:1627934695653--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627934699_co>:&nbsp;</b></span>One moment please</div><!--end:1627934695653--><><!--begin:1627934723504--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627934722_co>:&nbsp;</b></span>Have you purchased training yet or been sent an invite to start a course via email?</div><!--end:1627934723504--><><!--begin:1627934751821--><div class=\'cv\'><span class=\'notranslate\'><b>Danny Doan<timestamp_1627934751_cv>:&nbsp;</b></span>Yes, I was sent an invite but can&#39;t seem to log in.</div><!--end:1627934751821--><><!--begin:1627934874870--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627934874_co>:&nbsp;</b></span>You will need to click the link in the invite to accept the course.  Then the next page should give you the option of either creating a password and then confirming the password or logging into an existing account.  </div><!--end:1627934874870--><><!--begin:1627934883418--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627934884_co>:&nbsp;</b></span>Did you click the link in the email ?</div><!--end:1627934883418--><><!--begin:1627935264687--><div class=\'cv\'><span class=\'notranslate\'><b>Danny Doan<timestamp_1627935264_cv>:&nbsp;</b></span>Yes.</div><!--end:1627935264687--><><!--begin:1627935308461--><div class=\'cv\'><span class=\'notranslate\'><b>Danny Doan<timestamp_1627935308_cv>:&nbsp;</b></span>Is it a one time click?</div><!--end:1627935308461--><><!--begin:1627935371683--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627935371_co>:&nbsp;</b></span>You can click it as many time as you need as long as an account was not linked to the invite.  TO assist me looking this up more can you provide what company are you with and Do you have an order number?</div><!--end:1627935371683--><><!--begin:1627936276572--><div class=\'cv\'><span class=\'notranslate\'><b>Danny Doan<timestamp_1627936276_cv>:&nbsp;</b></span>The company is The City and County of Honolulu, Department of Environmental Services.</div><!--end:1627936276572--><><!--begin:1627936375206--><div class=\'cv\'><span class=\'notranslate\'><b>Danny Doan<timestamp_1627936374_cv>:&nbsp;</b></span>Our employees were sent out separate invitations.  I believe I clicked on my invitation last week but didn&#39;t proceed with the training.  Could it have locked me out?</div><!--end:1627936375206--><><!--begin:1627936652236--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627936651_co>:&nbsp;</b></span><a href=\'mailto:ddoan@honolulu.gov\' target=\'_blank\' rel=\'noopener noreferrer\'>ddoan@honolulu.gov</a> looks like the invite was Accepted (Kaena Adric).  Did you forward for invite?</div><!--end:1627936652236--><><!--begin:1627936760522--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627936759_co>:&nbsp;</b></span>I have revoked Kaena&#39;s original invite and sent you a new one since Kaena accepted yours somehow.  </div><!--end:1627936760522--><><!--begin:1627936765756--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627936765_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1627936765756--><><!--begin:1627936938094--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627936937_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1627936938094--><><!--begin:1627936961932--><div class=\'cv\'><span class=\'notranslate\'><b>Danny Doan<timestamp_1627936961_cv>:&nbsp;</b></span>Thank you Tiffany!</div><!--end:1627936961932--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I can\'t log in to complete my training.  I think I need to register an account?\r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Danny Doan!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDanny Doan:&nbsp;i&#39;m good, thank you for asking.\r\nTiffany:&nbsp;One moment please\r\nTiffany:&nbsp;Have you purchased training yet or been sent an invite to start a course via email?\r\nDanny Doan:&nbsp;Yes, I was sent an invite but can&#39;t seem to log in.\r\nTiffany:&nbsp;You will need to click the link in the invite to accept the course.  Then the next page should give you the option of either creating a password and then confirming the password or logging into an existing account.  \r\nTiffany:&nbsp;Did you click the link in the email ?\r\nDanny Doan:&nbsp;Yes.\r\nDanny Doan:&nbsp;Is it a one time click?\r\nTiffany:&nbsp;You can click it as many time as you need as long as an account was not linked to the invite.  TO assist me looking this up more can you provide what company are you with and Do you have an order number?\r\nDanny Doan:&nbsp;The company is The City and County of Honolulu, Department of Environmental Services.\r\nDanny Doan:&nbsp;Our employees were sent out separate invitations.  I believe I clicked on my invitation last week but didn&#39;t proceed with the training.  Could it have locked me out?\r\nTiffany:&nbsp;mailto:ddoan@honolulu.gov looks like the invite was Accepted (Kaena Adric).  Did you forward for invite?\r\nTiffany:&nbsp;I have revoked Kaena&#39;s original invite and sent you a new one since Kaena accepted yours somehow.  \r\nTiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nDanny Doan:&nbsp;Thank you Tiffany!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('252636761k8', 1627998236, 1627999493, 2, 23, 0, 6, 0, 0, 0, 0, 6317, 0, 0, 0, 0, 'Sarah Sylvester ', 'SSylvester@Geosyntec.com', '47.207.16.144', 'c33d28f85fa7e2bb4d6e4b6b3881a3fb', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Sarah Sylvester-cus-', 'I need to complete the 8 hour field training component of the 40 hr HAZWOPER course. Is that something I can do online? Which course do I take? ', '<div class=\'ca\'><div class=\'info_box\'><i>I need to complete the 8 hour field training component of the 40 hr HAZWOPER course. Is that something I can do online? Which course do I take? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1627998238324--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627998238_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sarah Sylvester </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1627998238324--><><!--begin:1627998245807--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Sylvester <timestamp_1627998245_cv>:&nbsp;</b></span>Good</div><!--end:1627998245807--><><!--begin:1627998363329--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627998363_co>:&nbsp;</b></span>The hands-on portion is an in person requirement so you cannot complete it online.  </div><!--end:1627998363329--><><!--begin:1627998450094--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Sylvester <timestamp_1627998450_cv>:&nbsp;</b></span>I was told Compliance Solutions was in town this week. How do I register for the 8 hour field training? What is the cost? </div><!--end:1627998450094--><><!--begin:1627998458108--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627998457_co>:&nbsp;</b></span>I do not see you as completing the 40-Hour Online portion of training with us.  Do you already have the 40-Hour certification and are you needing the 8-HOur HAZWOPER annual refresher training?</div><!--end:1627998458108--><><!--begin:1627998477267--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627998477_co>:&nbsp;</b></span>Where are you located?</div><!--end:1627998477267--><><!--begin:1627998526612--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Sylvester <timestamp_1627998526_cv>:&nbsp;</b></span>This is for an intern. She took most of the course online. Not yet finished. We are located in Temple Terrace. </div><!--end:1627998526612--><><!--begin:1627998611127--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627998611_co>:&nbsp;</b></span>Okay yes.  She will need to be fully completed with the online portion before we can register her for the hands-on class. Can I have her name please?</div><!--end:1627998611127--><><!--begin:1627998743754--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Sylvester <timestamp_1627998743_cv>:&nbsp;</b></span>Okay. Mandi Mohr is her name. I am checking to see if she is almost finished or has finished the 40hr training. </div><!--end:1627998743754--><><!--begin:1627998753770--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Sylvester <timestamp_1627998753_cv>:&nbsp;</b></span>What is the cost of the course?</div><!--end:1627998753770--><><!--begin:1627998826203--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627998826_co>:&nbsp;</b></span>Is she completing the course with us? As I do not she her in our system with that name.</div><!--end:1627998826203--><><!--begin:1627998850468--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Sylvester <timestamp_1627998850_cv>:&nbsp;</b></span>She has completed the 40 hours</div><!--end:1627998850468--><><!--begin:1627998852486--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627998852_co>:&nbsp;</b></span>The hands-on portion is included with our online training 40-Hour cost.</div><!--end:1627998852486--><><!--begin:1627998886475--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627998886_co>:&nbsp;</b></span>With Compliance Solutions? As I do not see anyone in our system with that name.</div><!--end:1627998886475--><><!--begin:1627998936654--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Sylvester <timestamp_1627998936_cv>:&nbsp;</b></span>She didn&#39;t complete the 40hr course with you. Do you offer the 8 hour field course separate??</div><!--end:1627998936654--><><!--begin:1627999020290--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627999020_co>:&nbsp;</b></span>She can complete our 8-hour HAZWOPER Refresher course which is held in same time as our hands-on class but she would get the 8-Hour HAZWOPER Refresher certificate.  We do not offer the hands-on training alone. </div><!--end:1627999020290--><><!--begin:1627999218673--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Sylvester <timestamp_1627999218_cv>:&nbsp;</b></span>Okay thank you for your help. I probably made that confusing. I didn&#39;t realize she didn&#39;t take the course with you. So the refresher course would include the field training for $140.00??</div><!--end:1627999218673--><><!--begin:1627999261497--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627999262_co>:&nbsp;</b></span>Not the online refresher course.  She could have to go to our seminar instructor led course.</div><!--end:1627999261497--><><!--begin:1627999271603--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627999271_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1627999271603--><><!--begin:1627999296334--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627999296_co>:&nbsp;</b></span>This Fridays class is $185 if you register today.</div><!--end:1627999296334--><><!--begin:1627999391180--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627999391_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1627999391180--><><!--begin:1627999459298--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1627999459_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1627999459298--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I need to complete the 8 hour field training component of the 40 hr HAZWOPER course. Is that something I can do online? Which course do I take? \r\nTiffany has joined the chat.\r\nTiffany:&nbsp;Hi, Sarah Sylvester !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSarah Sylvester :&nbsp;Good\r\nTiffany:&nbsp;The hands-on portion is an in person requirement so you cannot complete it online.  \r\nSarah Sylvester :&nbsp;I was told Compliance Solutions was in town this week. How do I register for the 8 hour field training? What is the cost? \r\nTiffany:&nbsp;I do not see you as completing the 40-Hour Online portion of training with us.  Do you already have the 40-Hour certification and are you needing the 8-HOur HAZWOPER annual refresher training?\r\nTiffany:&nbsp;Where are you located?\r\nSarah Sylvester :&nbsp;This is for an intern. She took most of the course online. Not yet finished. We are located in Temple Terrace. \r\nTiffany:&nbsp;Okay yes.  She will need to be fully completed with the online portion before we can register her for the hands-on class. Can I have her name please?\r\nSarah Sylvester :&nbsp;Okay. Mandi Mohr is her name. I am checking to see if she is almost finished or has finished the 40hr training. \r\nSarah Sylvester :&nbsp;What is the cost of the course?\r\nTiffany:&nbsp;Is she completing the course with us? As I do not she her in our system with that name.\r\nSarah Sylvester :&nbsp;She has completed the 40 hours\r\nTiffany:&nbsp;The hands-on portion is included with our online training 40-Hour cost.\r\nTiffany:&nbsp;With Compliance Solutions? As I do not see anyone in our system with that name.\r\nSarah Sylvester :&nbsp;She didn&#39;t complete the 40hr course with you. Do you offer the 8 hour field course separate??\r\nTiffany:&nbsp;She can complete our 8-hour HAZWOPER Refresher course which is held in same time as our hands-on class but she would get the 8-Hour HAZWOPER Refresher certificate.  We do not offer the hands-on training alone. \r\nSarah Sylvester :&nbsp;Okay thank you for your help. I probably made that confusing. I didn&#39;t realize she didn&#39;t take the course with you. So the refresher course would include the field training for $140.00??\r\nTiffany:&nbsp;Not the online refresher course.  She could have to go to our seminar instructor led course.\r\nTiffany:&nbsp;https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nTiffany:&nbsp;This Fridays class is $185 if you register today.\r\nTiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('252827810BQ', 1628189274, 1628189329, 2, 19, 0, 0, 0, 18, 0, 1, 145, 0, 0, 0, 0, 'Aaron', 'CustomerService@csregs.com', '50.222.123.98', 'op2op', '', 'Operator to Operator Chat Request', '<div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Tracy has joined the chat.\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('252827945TQ', 1628189409, 1628189446, 2, 19, 0, 0, 0, 18, 0, 1, 615, 0, 0, 0, 0, 'Aaron', 'CustomerService@csregs.com', '50.222.123.98', 'op2op', '', 'Operator to Operator Chat Request', '<div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1628189415759--><div class=\'co\'><span class=\'notranslate\'><b>Aaron<timestamp_1628189415_co>:&nbsp;</b></span>Hello</div><!--end:1628189415759--><><!--begin:1628189423757--><div class=\'cv\'><span class=\'notranslate\'><b>Tracy<timestamp_1628189424_cv>:&nbsp;</b></span>Got it</div><!--end:1628189423757--><><!--begin:1628189437203--><div class=\'co\'><span class=\'notranslate\'><b>Aaron<timestamp_1628189437_co>:&nbsp;</b></span>Got it</div><!--end:1628189437203--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Tracy has joined the chat.\r\nAaron: Hello\r\nTracy: Got it\r\nAaron: Got it\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('252830003EX', 1628191492, 1628191614, 2, 23, 24, 3, 0, 0, 5, 0, 1668, 158, 0, 0, 0, 'Wally', 'webmaster@technomax.com', '70.54.51.210', '1ad80413afef6a73bd5646e69289b3ff', 'Select Area of Inquiry:-_-Other-cus-Company-_-Technomax-cus-', 'Just testing the system - thanks', '<div class=\'ca\'><div class=\'info_box\'><i>Just testing the system - thanks</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1628191497112--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628191497_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Wally</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1628191497112--><><!--begin:1628191504309--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628191505_co>:&nbsp;</b></span>Thank you!</div><!--end:1628191504309--><><!--begin:1628191512621--><div class=\'cv\'><span class=\'notranslate\'><b>Wally<timestamp_1628191512_cv>:&nbsp;</b></span>Good thanks and you?</div><!--end:1628191512621--><><!--begin:1628191531085--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628191531_co>:&nbsp;</b></span>I am doing good thank you!</div><!--end:1628191531085--><><!--begin:1628191583085--><div class=\'cv\'><span class=\'notranslate\'><b>Wally<timestamp_1628191583_cv>:&nbsp;</b></span>I am just testing the chat system.  I am the technical guy,  I see it&#39;s working OK now.  Thanks and sorry to bother you :-) </div><!--end:1628191583085--><><!--begin:1628191599306--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628191599_co>:&nbsp;</b></span>Have a wonderful day!</div><!--end:1628191599306--><><!--begin:1628191611745--><div class=\'cv\'><span class=\'notranslate\'><b>Wally<timestamp_1628191612_cv>:&nbsp;</b></span>You too!</div><!--end:1628191611745--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Just testing the system - thanks\r\nTiffany has joined the chat.\r\nTiffany: Hi, Wally!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Thank you!\r\nWally: Good thanks and you?\r\nTiffany: I am doing good thank you!\r\nWally: I am just testing the chat system.  I am the technical guy,  I see it&#39;s working OK now.  Thanks and sorry to bother you :-) \r\nTiffany: Have a wonderful day!\r\nWally: You too!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('252836244WZ', 1628197722, 1628197908, 2, 19, 13, 9, 0, 0, 0, 0, 1710, 0, 0, 0, 0, 'mary ann whalen', 'mwhalen@hikma.com', '198.24.108.90', 'd7f0852dbe1c61e7e9eb81a48f41be0e', 'Select Area of Inquiry:-_-Other-cus-Company-_-hikma-cus-', 'I took the DOTHazmat course 5 years ago.  Do I need to re-take the course or could I do a refresher.  I just want to make sure to sign up for the correct course', '<div class=\'ca\'><div class=\'info_box\'><i>I took the DOTHazmat course 5 years ago.  Do I need to re-take the course or could I do a refresher.  I just want to make sure to sign up for the correct course</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1628197790840--><div class=\'cv\'><span class=\'notranslate\'><b>mary ann whalen<timestamp_1628197790_cv>:&nbsp;</b></span>Hi Tracy</div><!--end:1628197790840--><><!--begin:1628197832886--><div class=\'cv\'><span class=\'notranslate\'><b>mary ann whalen<timestamp_1628197832_cv>:&nbsp;</b></span>hello?</div><!--end:1628197832886--><><!--begin:1628197846056--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1628197846_co>:&nbsp;</b></span>The DOT/HAZMAT class needs to be renewed every 3 years so you will need to take the initial class.</div><!--end:1628197846056--><><!--begin:1628197857967--><div class=\'cv\'><span class=\'notranslate\'><b>mary ann whalen<timestamp_1628197857_cv>:&nbsp;</b></span>okay great thank you!</div><!--end:1628197857967--><><!--begin:1628197881764--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1628197881_co>:&nbsp;</b></span>Anything else I can help you with?</div><!--end:1628197881764--><><!--begin:1628197901086--><div class=\'cv\'><span class=\'notranslate\'><b>mary ann whalen<timestamp_1628197901_cv>:&nbsp;</b></span>that was it, I just needed to know for sure what class to take.</div><!--end:1628197901086--><><!--begin:1628197903215--><div class=\'cv\'><span class=\'notranslate\'><b>mary ann whalen<timestamp_1628197903_cv>:&nbsp;</b></span>thank you.</div><!--end:1628197903215--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I took the DOTHazmat course 5 years ago.  Do I need to re-take the course or could I do a refresher.  I just want to make sure to sign up for the correct course\r\nTracy has joined the chat.\r\nmary ann whalen: Hi Tracy\r\nmary ann whalen: hello?\r\nTracy: The DOT/HAZMAT class needs to be renewed every 3 years so you will need to take the initial class.\r\nmary ann whalen: okay great thank you!\r\nTracy: Anything else I can help you with?\r\nmary ann whalen: that was it, I just needed to know for sure what class to take.\r\nmary ann whalen: thank you.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('252912287NX', 1628273763, 1628274725, 1, 23, 9, 7, 0, 0, 5, 0, 2704, 0, 0, 0, 0, 'Michael Heck', 'michaelh@earth-engineers.com', '71.59.200.179', '241dabf413c358d1fe2ffc5f8846275a', 'Question Type:-_-Display/Browser Issue-cus-Company-_-Earth Engineers-cus-Online Course-_-HAZWOPER 40-cus-', 'I seem to be stuck on this confined spaces assessment, i think i need to retake the assesment however all the answers seem locked and not able to re-try', '<div class=\'ca\'><div class=\'info_box\'><i>I seem to be stuck on this confined spaces assessment, i think i need to retake the assesment however all the answers seem locked and not able to re-try</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1628273766859--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628273766_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Michael Heck</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1628273766859--><><!--begin:1628273804100--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628273804_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1628273804100--><><!--begin:1628274137487--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628274137_co>:&nbsp;</b></span>I have passed you through the current module lesson.  You can now proceed forward.<br><br>Reasons this error may have occurred are:<br><br>Allowing the training to time out due to inactivity of 10 minutes or more<br>In properly exiting the training <br><br>When logged in stay actively training or log out once completed for the time.<br>To log out properly be sure to use the exit module link and then use the log out link in the upper right-hand corner of the screen.  <br></div><!--end:1628274137487--><><!--begin:1628274583052--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Heck<timestamp_1628274583_cv>:&nbsp;</b></span>hi tiffany </div><!--end:1628274583052--><><!--begin:1628274602445--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Heck<timestamp_1628274627_cv>:&nbsp;</b></span>thank you!!</div><!--end:1628274602445--><><!--begin:1628274638295--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628274638_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1628274638295--><><!--begin:1628274683629--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Heck<timestamp_1628274702_cv>:&nbsp;</b></span>not for now, thank you! </div><!--end:1628274683629--><><!--begin:1628274715701--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628274715_co>:&nbsp;</b></span>You can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1628274715701--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I seem to be stuck on this confined spaces assessment, i think i need to retake the assesment however all the answers seem locked and not able to re-try\r\nTiffany has joined the chat.\r\nTiffany: Hi, Michael Heck!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: One moment while I look you up please\r\nTiffany: I have passed you through the current module lesson.  You can now proceed forward.Reasons this error may have occurred are:Allowing the training to time out due to inactivity of 10 minutes or moreIn properly exiting the training When logged in stay actively training or log out once completed for the time.To log out properly be sure to use the exit module link and then use the log out link in the upper right-hand corner of the screen.  \r\nMichael Heck: hi tiffany \r\nMichael Heck: thank you!!\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nMichael Heck: not for now, thank you! \r\nTiffany: You can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('253159287VJ', 1628520782, 1628521477, 2, 23, 30, 8, 0, 0, 0, 0, 2782, 0, 0, 0, 0, 'Carl Lehman', 'carl.lehman@stantec.com', '108.231.238.33', '2d2efd0760eeb856296a1c640850db9e', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Stantec-cus-', 'I\'m registered for an online course and it shows up in my order history, how do I access the course instruction/materials?', '<div class=\'ca\'><div class=\'info_box\'><i>I\'m registered for an online course and it shows up in my order history, how do I access the course instruction/materials?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1628520785522--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628520785_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Carl Lehman</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1628520785522--><><!--begin:1628520805957--><div class=\'cv\'><span class=\'notranslate\'><b>Carl Lehman<timestamp_1628520806_cv>:&nbsp;</b></span>Good, thanks!</div><!--end:1628520805957--><><!--begin:1628520838057--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628520838_co>:&nbsp;</b></span>You should have received an email to start the course after registering.  Do you have an order number I can look up?</div><!--end:1628520838057--><><!--begin:1628520864288--><div class=\'cv\'><span class=\'notranslate\'><b>Carl Lehman<timestamp_1628520874_cv>:&nbsp;</b></span>13790</div><!--end:1628520864288--><><!--begin:1628520910717--><div class=\'cv\'><span class=\'notranslate\'><b>Carl Lehman<timestamp_1628520910_cv>:&nbsp;</b></span>My supervisor registered me, so the email may have gone to him. Can you resend it to me or should I reach out to him?</div><!--end:1628520910717--><><!--begin:1628521045560--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628521045_co>:&nbsp;</b></span>I just sent you another course invite.  You should receive the email shortly.</div><!--end:1628521045560--><><!--begin:1628521072923--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628521072_co>:&nbsp;</b></span>You will need to click the accept link in the email and then set up your account password as your email with become your username.  </div><!--end:1628521072923--><><!--begin:1628521161194--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628521161_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1628521161194--><><!--begin:1628521473174--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628521473_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1628521473174--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I\'m registered for an online course and it shows up in my order history, how do I access the course instruction/materials?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Carl Lehman!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nCarl Lehman: Good, thanks!\r\nTiffany: You should have received an email to start the course after registering.  Do you have an order number I can look up?\r\nCarl Lehman: 13790\r\nCarl Lehman: My supervisor registered me, so the email may have gone to him. Can you resend it to me or should I reach out to him?\r\nTiffany: I just sent you another course invite.  You should receive the email shortly.\r\nTiffany: You will need to click the accept link in the email and then set up your account password as your email with become your username.  \r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('2531698724R', 1628531350, 1628532075, 2, 23, 10, 6, 0, 0, 0, 0, 2063, 0, 0, 0, 0, 'John', 'jdizinno@craworld.com', '47.48.193.238', '28b2a7dd1474b4cb4e190a89b0d947d6', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-GHD-cus-', 'Can you verify that the 40-Hour HAZWOPER Initial Site Worker course scheduled for 8/17 to 8/20 in Atlanta, GA is confirmed?\r\n\r\nAlso, if choosing the online option for this course which still requires the 8-hour in person portion, are the training dates/locations for this the same as those shown for the 40-hour course?', '<div class=\'ca\'><div class=\'info_box\'><i>Can you verify that the 40-Hour HAZWOPER Initial Site Worker course scheduled for 8/17 to 8/20 in Atlanta, GA is confirmed?\r\n\r\nAlso, if choosing the online option for this course which still requires the 8-hour in person portion, are the training dates/locations for this the same as those shown for the 40-hour course?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1628531352356--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628531352_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>John</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1628531352356--><><!--begin:1628531374018--><div class=\'cv\'><span class=\'notranslate\'><b>John<timestamp_1628531375_cv>:&nbsp;</b></span>ok</div><!--end:1628531374018--><><!--begin:1628531436636--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628531436_co>:&nbsp;</b></span>The Atlanta, GA class scheduled for next week is not confirmed at this time.  The decision whether the class will be confirmed or cancelled will be made this Friday 08/13/2021.</div><!--end:1628531436636--><><!--begin:1628531828682--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628531828_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1628531828682--><><!--begin:1628532074239--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628532074_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1628532074239--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Can you verify that the 40-Hour HAZWOPER Initial Site Worker course scheduled for 8/17 to 8/20 in Atlanta, GA is confirmed?\r\n\r\nAlso, if choosing the online option for this course which still requires the 8-hour in person portion, are the training dates/locations for this the same as those shown for the 40-hour course?\r\nTiffany has joined the chat.\r\nTiffany: Hi, John!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJohn: ok\r\nTiffany: The Atlanta, GA class scheduled for next week is not confirmed at this time.  The decision whether the class will be confirmed or cancelled will be made this Friday 08/13/2021.\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('253245334Z9', 1628606815, 1628610957, 2, 23, 16, 10, 0, 0, 5, 0, 9132, 0, 0, 0, 0, 'Beth', 'BRICHTER@RAMBOLL.COM', '24.1.83.181', '99551016c59b5533a6e3f24c52e7a69d', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Ramboll-cus-', 'IL course dates for hybrid OSHA 40 hr course', '<div class=\'ca\'><div class=\'info_box\'><i>IL course dates for hybrid OSHA 40 hr course</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1628606820073--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628606820_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Beth</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1628606820073--><><!--begin:1628606834445--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628606835_cv>:&nbsp;</b></span>good. and you?</div><!--end:1628606834445--><><!--begin:1628606868253--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628606868_co>:&nbsp;</b></span>I am good thank you</div><!--end:1628606868253--><><!--begin:1628606879629--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628606879_co>:&nbsp;</b></span>Are you looking for the hands-on class schedule?</div><!--end:1628606879629--><><!--begin:1628606971696--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628606972_cv>:&nbsp;</b></span>Yes, the 8 hr in person hands on potion</div><!--end:1628606971696--><><!--begin:1628607005470--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607025_cv>:&nbsp;</b></span>Looking for the Chicago area</div><!--end:1628607005470--><><!--begin:1628607053841--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628607053_co>:&nbsp;</b></span>Please use the 8-HOUR HAZWOPER ANNUAL REFRESHER page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.</div><!--end:1628607053841--><><!--begin:1628607069002--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628607068_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1628607069002--><><!--begin:1628607112402--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607112_cv>:&nbsp;</b></span>Is it the same course material for the 8 hr hands on day and the 8 hr annual refresher?</div><!--end:1628607112402--><><!--begin:1628607138987--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628607138_co>:&nbsp;</b></span>Yes</div><!--end:1628607138987--><><!--begin:1628607174026--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607174_cv>:&nbsp;</b></span>ok, thank you.  One more question: do you happen to know if masks are required at the in-person courses?</div><!--end:1628607174026--><><!--begin:1628607219705--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628607219_co>:&nbsp;</b></span>That is dependent on the city/state indoor requirements.</div><!--end:1628607219705--><><!--begin:1628607252565--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607253_cv>:&nbsp;</b></span>ok, thanks.</div><!--end:1628607252565--><><!--begin:1628607262365--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607262_cv>:&nbsp;</b></span>Are you able to provide me a Chicago specific contact?</div><!--end:1628607262365--><><!--begin:1628607290048--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607290_cv>:&nbsp;</b></span>I also need to reach out to see if they can resend a completion certificate for a student my company sent earlier this yera.</div><!--end:1628607290048--><><!--begin:1628607375395--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628607375_co>:&nbsp;</b></span>All courses/registrations are handled out of the Denver, CO corporate office.   We lease facilities across the US so we do not have a :Chicago&quot; contact per say.  Do you have a name for the person certificate you are looking for? Normally there is a $10 reissue fee but I would like to double check the certificate was sent out previously.</div><!--end:1628607375395--><><!--begin:1628607414910--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607415_cv>:&nbsp;</b></span>Carrie Leibensperger</div><!--end:1628607414910--><><!--begin:1628607444893--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607445_cv>:&nbsp;</b></span>Good question. I normally get copied, but I&#39;m not sure what happened in this situation</div><!--end:1628607444893--><><!--begin:1628607545627--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628607545_co>:&nbsp;</b></span>Her certificate was sent out via US Mail on 04/12/2021 to: 333 West Wacker Drive Suite 2700 Chicago, IL 60606-2872 to attention Kristen Heitman</div><!--end:1628607545627--><><!--begin:1628607583489--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607584_cv>:&nbsp;</b></span>hmm. Kristen Heitman is no longer with our company, which I know is not your fault.</div><!--end:1628607583489--><><!--begin:1628607609729--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628607624_co>:&nbsp;</b></span>Are you located out of the office I listed above?</div><!--end:1628607609729--><><!--begin:1628607669194--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607670_cv>:&nbsp;</b></span>Yes, that is my office and the students (Carrie).  If you have a designated contact for that location, can you change it to be me?</div><!--end:1628607669194--><><!--begin:1628607687093--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628607687_co>:&nbsp;</b></span>I will update the point of contact now</div><!--end:1628607687093--><><!--begin:1628607721284--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607721_cv>:&nbsp;</b></span>Thanks. Beth Richter, <a href=\'tel:3122883856\' target=\'_blank\' rel=\'noopener noreferrer\'>312-288-3856</a>, <a href=\'mailto:brichter@ramboll.com\' target=\'_blank\' rel=\'noopener noreferrer\'>brichter@ramboll.com</a>, same address as you stated</div><!--end:1628607721284--><><!--begin:1628607749015--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628607748_co>:&nbsp;</b></span>I can send you a PDF copy of Carries certificate at no fee due to the point of contact error. </div><!--end:1628607749015--><><!--begin:1628607773121--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607773_cv>:&nbsp;</b></span>thank you so much</div><!--end:1628607773121--><><!--begin:1628607824302--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628607833_co>:&nbsp;</b></span>I would also advise brining a face mask to any location just in case the facility has it&#39;s own requirements specific to them.   </div><!--end:1628607824302--><><!--begin:1628607832200--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628607833_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1628607832200--><><!--begin:1628607829702--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607834_cv>:&nbsp;</b></span>I have one final question - do you have an online option that is instructor led (ie., a live presenter, but remote students)?</div><!--end:1628607829702--><><!--begin:1628607849974--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607850_cv>:&nbsp;</b></span>I have one final question - do you have an online option that is instructor led (ie., a live presenter, but remote students)?</div><!--end:1628607849974--><><!--begin:1628607952376--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628607952_co>:&nbsp;</b></span>We only have that option for the DOT HAZMAT, Confined Space, and 8-Hour HAZWOPER Refresher students.  The hands-on student must attend an in person class to order to participate and go through the dress out exercises.  </div><!--end:1628607952376--><><!--begin:1628607980318--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628607980_cv>:&nbsp;</b></span>noted. and the online portion of the hybrid is recorded modules, correct?</div><!--end:1628607980318--><><!--begin:1628608031161--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628608031_co>:&nbsp;</b></span>Yes there are some video portions, some reading requirements, and some interactive quiz/questions.</div><!--end:1628608031161--><><!--begin:1628608124852--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628608125_cv>:&nbsp;</b></span>great. thank you so much for all of your help!!</div><!--end:1628608124852--><><!--begin:1628608137418--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1628608137_cv>:&nbsp;</b></span>also I received the certificate.  I really appreciate everything.</div><!--end:1628608137418--><><!--begin:1628608232583--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628608232_co>:&nbsp;</b></span>My pleasure! Anything else you think I can assist you with, if nothing comes to mind now please feel free to send me an email and I can assist you later on as well. </div><!--end:1628608232583--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'IL course dates for hybrid OSHA 40 hr course\r\nTiffany has joined the chat.\r\nTiffany: Hi, Beth!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBeth: good. and you?\r\nTiffany: I am good thank you\r\nTiffany: Are you looking for the hands-on class schedule?\r\nBeth: Yes, the 8 hr in person hands on potion\r\nBeth: Looking for the Chicago area\r\nTiffany: Please use the 8-HOUR HAZWOPER ANNUAL REFRESHER page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.\r\nTiffany: https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nBeth: Is it the same course material for the 8 hr hands on day and the 8 hr annual refresher?\r\nTiffany: Yes\r\nBeth: ok, thank you.  One more question: do you happen to know if masks are required at the in-person courses?\r\nTiffany: That is dependent on the city/state indoor requirements.\r\nBeth: ok, thanks.\r\nBeth: Are you able to provide me a Chicago specific contact?\r\nBeth: I also need to reach out to see if they can resend a completion certificate for a student my company sent earlier this yera.\r\nTiffany: All courses/registrations are handled out of the Denver, CO corporate office.   We lease facilities across the US so we do not have a :Chicago&quot; contact per say.  Do you have a name for the person certificate you are looking for? Normally there is a $10 reissue fee but I would like to double check the certificate was sent out previously.\r\nBeth: Carrie Leibensperger\r\nBeth: Good question. I normally get copied, but I&#39;m not sure what happened in this situation\r\nTiffany: Her certificate was sent out via US Mail on 04/12/2021 to: 333 West Wacker Drive Suite 2700 Chicago, IL 60606-2872 to attention Kristen Heitman\r\nBeth: hmm. Kristen Heitman is no longer with our company, which I know is not your fault.\r\nTiffany: Are you located out of the office I listed above?\r\nBeth: Yes, that is my office and the students (Carrie).  If you have a designated contact for that location, can you change it to be me?\r\nTiffany: I will update the point of contact now\r\nBeth: Thanks. Beth Richter, tel:3122883856, mailto:brichter@ramboll.com, same address as you stated\r\nTiffany: I can send you a PDF copy of Carries certificate at no fee due to the point of contact error. \r\nBeth: thank you so much\r\nTiffany: I would also advise brining a face mask to any location just in case the facility has it&#39;s own requirements specific to them.   \r\nTiffany: Is there anything else I can assist you with today?\r\nBeth: I have one final question - do you have an online option that is instructor led (ie., a live presenter, but remote students)?\r\nBeth: I have one final question - do you have an online option that is instructor led (ie., a live presenter, but remote students)?\r\nTiffany: We only have that option for the DOT HAZMAT, Confined Space, and 8-Hour HAZWOPER Refresher students.  The hands-on student must attend an in person class to order to participate and go through the dress out exercises.  \r\nBeth: noted. and the online portion of the hybrid is recorded modules, correct?\r\nTiffany: Yes there are some video portions, some reading requirements, and some interactive quiz/questions.\r\nBeth: great. thank you so much for all of your help!!\r\nBeth: also I received the certificate.  I really appreciate everything.\r\nTiffany: My pleasure! Anything else you think I can assist you with, if nothing comes to mind now please feel free to send me an email and I can assist you later on as well. \r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('253253963K2', 1628615474, 1628615883, 2, 23, 46, 9, 0, 0, 0, 0, 3310, 0, 0, 0, 0, 'Manny Cruz', 'cruz.manny@cleanharbors.com', '155.203.3.231', '7e442d517205396375285d1c0ef6e57e', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Clean Harbors-cus-', 'I cannot start the course. after I passed another one. ', '<div class=\'ca\'><div class=\'info_box\'><i>I cannot start the course. after I passed another one. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1628615476095--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628615476_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Manny Cruz</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1628615476095--><><!--begin:1628615524260--><div class=\'cv\'><span class=\'notranslate\'><b>Manny Cruz<timestamp_1628615543_cv>:&nbsp;</b></span>i am good how are oyu?</div><!--end:1628615524260--><><!--begin:1628615557866--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628615557_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1628615557866--><><!--begin:1628615562459--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628615562_co>:&nbsp;</b></span>I see you have passed the course overview and the next module of HAZWOPER Regulations is unlocked for you to complete.</div><!--end:1628615562459--><><!--begin:1628615608947--><div class=\'cv\'><span class=\'notranslate\'><b>Manny Cruz<timestamp_1628615609_cv>:&nbsp;</b></span>Did it just unlock?  i been trying to get it for like an hour already</div><!--end:1628615608947--><><!--begin:1628615679348--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628615679_co>:&nbsp;</b></span>It unlocked at approximately 10:54am after you completed the minimum time requirement in the first module.</div><!--end:1628615679348--><><!--begin:1628615692382--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628615692_co>:&nbsp;</b></span>After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  <br> <br>Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  <br><br>Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. </div><!--end:1628615692382--><><!--begin:1628615736947--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628615764_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1628615736947--><><!--begin:1628615806436--><div class=\'cv\'><span class=\'notranslate\'><b>Manny Cruz<timestamp_1628615806_cv>:&nbsp;</b></span>no that will be all</div><!--end:1628615806436--><><!--begin:1628615872996--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628615872_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1628615872996--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I cannot start the course. after I passed another one. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Manny Cruz!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nManny Cruz: i am good how are oyu?\r\nTiffany: I am good thank you!\r\nTiffany: I see you have passed the course overview and the next module of HAZWOPER Regulations is unlocked for you to complete.\r\nManny Cruz: Did it just unlock?  i been trying to get it for like an hour already\r\nTiffany: It unlocked at approximately 10:54am after you completed the minimum time requirement in the first module.\r\nTiffany: After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. \r\nTiffany: Is there anything else I can assist you with today?\r\nManny Cruz: no that will be all\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('253267080M5', 1628628573, 1628628667, 2, 23, 28, 8, 0, 0, 5, 0, 2165, 0, 0, 0, 0, 'Amanda', 'amandab@fgsfrontrange.com', '23.24.139.57', '6a7e9501cd3d57e16445d0c8ae13e554', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-First General Services-cus-', 'just placed new order, need to confirm attendee name is correct', '<div class=\'ca\'><div class=\'info_box\'><i>just placed new order, need to confirm attendee name is correct</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1628628576672--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628628576_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Amanda</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1628628576672--><><!--begin:1628628584319--><div class=\'cv\'><span class=\'notranslate\'><b>Amanda<timestamp_1628628584_cv>:&nbsp;</b></span>Good. how are you?</div><!--end:1628628584319--><><!--begin:1628628594756--><div class=\'cv\'><span class=\'notranslate\'><b>Amanda<timestamp_1628628595_cv>:&nbsp;</b></span>order #13830</div><!--end:1628628594756--><><!--begin:1628628605609--><div class=\'cv\'><span class=\'notranslate\'><b>Amanda<timestamp_1628628607_cv>:&nbsp;</b></span>Need to confirm Garrett Smith is the attendee</div><!--end:1628628605609--><><!--begin:1628628604738--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628628607_co>:&nbsp;</b></span>I am doing well thank you!</div><!--end:1628628604738--><><!--begin:1628628648701--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628628648_co>:&nbsp;</b></span>Yes I do see Garrett as the attendee for Denver 40Hour HAZWOPER end of August.  We will send out the confirmation email shortly.  </div><!--end:1628628648701--><><!--begin:1628628654826--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628628654_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1628628654826--><><!--begin:1628628655665--><div class=\'cv\'><span class=\'notranslate\'><b>Amanda<timestamp_1628628656_cv>:&nbsp;</b></span>Thank you!!</div><!--end:1628628655665--><><!--begin:1628628658401--><div class=\'cv\'><span class=\'notranslate\'><b>Amanda<timestamp_1628628658_cv>:&nbsp;</b></span>Have a great day</div><!--end:1628628658401--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'just placed new order, need to confirm attendee name is correct\r\nTiffany has joined the chat.\r\nTiffany: Hi, Amanda!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAmanda: Good. how are you?\r\nAmanda: order #13830\r\nAmanda: Need to confirm Garrett Smith is the attendee\r\nTiffany: I am doing well thank you!\r\nTiffany: Yes I do see Garrett as the attendee for Denver 40Hour HAZWOPER end of August.  We will send out the confirmation email shortly.  \r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nAmanda: Thank you!!\r\nAmanda: Have a great day\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('253326988N2', 1628688464, 1628689659, 2, 23, 11, 6, 0, 0, 0, 0, 4317, 0, 0, 0, 0, 'Adam Lawrence', 'adamlawrenceusmc@gmail.com', '71.186.234.67', '559d2651e41656cc2533d02856994689', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-American DND-cus-', 'Good Morning, I have completed and passed the Hazwoper OSHA Site Supervisor course on 08/11/21 and cannot find the certificate on my account.       \r\nIs there a way I can gave a copy of the certificate e-mailed to me?\r\n\r\n\r\n                                   ', '<div class=\'ca\'><div class=\'info_box\'><i>Good Morning, I have completed and passed the Hazwoper OSHA Site Supervisor course on 08/11/21 and cannot find the certificate on my account.       \r\nIs there a way I can gave a copy of the certificate e-mailed to me?\r\n\r\n\r\n                                   </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1628688466297--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628688466_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Adam Lawrence</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1628688466297--><><!--begin:1628688523065--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628688522_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. <br></div><!--end:1628688523065--><><!--begin:1628688545305--><div class=\'cv\'><span class=\'notranslate\'><b>Adam Lawrence<timestamp_1628688545_cv>:&nbsp;</b></span>Hi Tiffany, I&#39;m doing alright. How about yourself? </div><!--end:1628688545305--><><!--begin:1628688583387--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628688583_co>:&nbsp;</b></span>I am doing good thank you!</div><!--end:1628688583387--><><!--begin:1628688632836--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628688632_co>:&nbsp;</b></span><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements or expedited certificates via PDF. </div><!--end:1628688632836--><><!--begin:1628688767579--><div class=\'cv\'><span class=\'notranslate\'><b>Adam Lawrence<timestamp_1628688767_cv>:&nbsp;</b></span>I had this same issue the last I had taken this course. I clicked on &quot;Certificates&quot; link and it says &quot;You have not earned any certificates&quot;</div><!--end:1628688767579--><><!--begin:1628688794266--><div class=\'cv\'><span class=\'notranslate\'><b>Adam Lawrence<timestamp_1628688794_cv>:&nbsp;</b></span>Also, the Activity Reports shows i have passed and completed the course </div><!--end:1628688794266--><><!--begin:1628688972053--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628688971_co>:&nbsp;</b></span>We do not have downloadable certificates in the online system.  All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company.<br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;.</div><!--end:1628688972053--><><!--begin:1628689049148--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628689049_co>:&nbsp;</b></span>IF you do not wan tot wait for the hard copy to arrive there is a $10.00 PER CLASS fee for all expedited certificates. If you would like to proceed, you would have to submit a request through the website at : <a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a></div><!--end:1628689049148--><><!--begin:1628689381828--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628689381_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1628689381828--><><!--begin:1628689656842--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1628689656_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1628689656842--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Good Morning, I have completed and passed the Hazwoper OSHA Site Supervisor course on 08/11/21 and cannot find the certificate on my account.       \r\nIs there a way I can gave a copy of the certificate e-mailed to me?\r\n\r\n\r\n                                   \r\nTiffany has joined the chat.\r\nTiffany: Hi, Adam Lawrence!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. \r\nAdam Lawrence: Hi Tiffany, I&#39;m doing alright. How about yourself? \r\nTiffany: I am doing good thank you!\r\nTiffany: https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements or expedited certificates via PDF. \r\nAdam Lawrence: I had this same issue the last I had taken this course. I clicked on &quot;Certificates&quot; link and it says &quot;You have not earned any certificates&quot;\r\nAdam Lawrence: Also, the Activity Reports shows i have passed and completed the course \r\nTiffany: We do not have downloadable certificates in the online system.  All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company.It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;.\r\nTiffany: IF you do not wan tot wait for the hard copy to arrive there is a $10.00 PER CLASS fee for all expedited certificates. If you would like to proceed, you would have to submit a request through the website at : https://csregs.com/pages/certificate-request-for-employees-and-new-employers\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('2533444147A', 1628705896, 1628706556, 2, 19, 16, 14, 0, 0, 5, 0, 3236, 0, 0, 0, 0, 'Jamie', 'jschnieders@dudek.com', '68.65.68.21', '15dda6b5d7f5eb9cca80b538ae53d193', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Dudek-cus-', 'Hello, I would like to sign up for a 40hr HAZWOPER course, but I want to make sure there is a subsequent 8-hr hands on class offer in my area. ', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I would like to sign up for a 40hr HAZWOPER course, but I want to make sure there is a subsequent 8-hr hands on class offer in my area. </i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1628705963048--><div class=\'cv\'><span class=\'notranslate\'><b>Jamie<timestamp_1628705963_cv>:&nbsp;</b></span>Hello!</div><!--end:1628705963048--><><!--begin:1628705963915--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1628705963_co>:&nbsp;</b></span>The link below shows all of the class locations and dates for that class   <a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1628705963915--><><!--begin:1628706033322--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1628706033_co>:&nbsp;</b></span>Jamie   Did you get the link?</div><!--end:1628706033322--><><!--begin:1628706068265--><div class=\'cv\'><span class=\'notranslate\'><b>Jamie<timestamp_1628706068_cv>:&nbsp;</b></span>I did! Thank you. The refresher course is the same as the follow up course for initial certification?</div><!--end:1628706068265--><><!--begin:1628706133414--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1628706133_co>:&nbsp;</b></span>No but they are held on the same day and location.  The class listing is for your reference only.</div><!--end:1628706133414--><><!--begin:1628706176746--><div class=\'cv\'><span class=\'notranslate\'><b>Jamie<timestamp_1628706176_cv>:&nbsp;</b></span>Great. Is it possible to finish the online portion of the class in a few days?</div><!--end:1628706176746--><><!--begin:1628706231616--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1628706231_co>:&nbsp;</b></span>It is possible, but it totally depends on you.  Why?</div><!--end:1628706231616--><><!--begin:1628706354466--><div class=\'cv\'><span class=\'notranslate\'><b>Jamie<timestamp_1628706354_cv>:&nbsp;</b></span>There is a class on Friday in my area! I don&#39;t register for the hands-on portion until I complete the online portion correct?</div><!--end:1628706354466--><><!--begin:1628706463289--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1628706463_co>:&nbsp;</b></span>Yes that is correct the online portion has to be completed first.  However, all of the classes for this Friday are full.  We take the dress-out registrations on Monday of the week you want to attend class.  It is too late for this Friday.</div><!--end:1628706463289--><><!--begin:1628706506402--><div class=\'cv\'><span class=\'notranslate\'><b>Jamie<timestamp_1628706506_cv>:&nbsp;</b></span>Okay. That helps. Thank you!</div><!--end:1628706506402--><><!--begin:1628706546553--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1628706546_co>:&nbsp;</b></span>You are very welcome.  Have a great rest of your day!!</div><!--end:1628706546553--><><!--begin:1628706554954--><div class=\'cv\'><span class=\'notranslate\'><b>Jamie<timestamp_1628706555_cv>:&nbsp;</b></span>You too!</div><!--end:1628706554954--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, I would like to sign up for a 40hr HAZWOPER course, but I want to make sure there is a subsequent 8-hr hands on class offer in my area. \r\nTracy has joined the chat.\r\nJamie: Hello!\r\nTracy: The link below shows all of the class locations and dates for that class   https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nTracy: Jamie   Did you get the link?\r\nJamie: I did! Thank you. The refresher course is the same as the follow up course for initial certification?\r\nTracy: No but they are held on the same day and location.  The class listing is for your reference only.\r\nJamie: Great. Is it possible to finish the online portion of the class in a few days?\r\nTracy: It is possible, but it totally depends on you.  Why?\r\nJamie: There is a class on Friday in my area! I don&#39;t register for the hands-on portion until I complete the online portion correct?\r\nTracy: Yes that is correct the online portion has to be completed first.  However, all of the classes for this Friday are full.  We take the dress-out registrations on Monday of the week you want to attend class.  It is too late for this Friday.\r\nJamie: Okay. That helps. Thank you!\r\nTracy: You are very welcome.  Have a great rest of your day!!\r\nJamie: You too!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('253780111GN', 1629141589, 1629142222, 2, 23, 13, 6, 0, 0, 0, 0, 3647, 0, 0, 0, 0, 'Rachel Straub', 'rachel.straub@wsp.com', '173.70.199.147', 'bfcd72931522285423a8a0c8d1da2f35', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-WSP-cus-', 'I am unable to locate a copy of my certificate for my HAZWOPER 40 hour course', '<div class=\'ca\'><div class=\'info_box\'><i>I am unable to locate a copy of my certificate for my HAZWOPER 40 hour course</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629141591475--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629141591_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Rachel Straub</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629141591475--><><!--begin:1629141609116--><div class=\'cv\'><span class=\'notranslate\'><b>Rachel Straub<timestamp_1629141609_cv>:&nbsp;</b></span>I&#39;m good Tiffany how are you</div><!--end:1629141609116--><><!--begin:1629141623387--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629141623_co>:&nbsp;</b></span>Good thank you!</div><!--end:1629141623387--><><!--begin:1629141639899--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629141639_co>:&nbsp;</b></span>You certificate was sent via US Mail on 02/12/2021 to:</div><!--end:1629141639899--><><!--begin:1629141666961--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629141666_co>:&nbsp;</b></span>412 Mount Kemble Avenue Morristown NJ 07962 Attention Emma Auriti</div><!--end:1629141666961--><><!--begin:1629141714492--><div class=\'cv\'><span class=\'notranslate\'><b>Rachel Straub<timestamp_1629141715_cv>:&nbsp;</b></span>Is it possible to obtain a pdf version</div><!--end:1629141714492--><><!--begin:1629141748094--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629141751_co>:&nbsp;</b></span>There is a $10 reissue fee.</div><!--end:1629141748094--><><!--begin:1629141798716--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629141798_co>:&nbsp;</b></span>If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a></div><!--end:1629141798716--><><!--begin:1629141807229--><div class=\'cv\'><span class=\'notranslate\'><b>Rachel Straub<timestamp_1629141807_cv>:&nbsp;</b></span>For a pdf?</div><!--end:1629141807229--><><!--begin:1629141856873--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629141856_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br></div><!--end:1629141856873--><><!--begin:1629141920184--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629141920_co>:&nbsp;</b></span>So any replacements or expedited certificates are a $10 fee.  But I am sure if you reach out to Emma she will be able to send the certificate to you.</div><!--end:1629141920184--><><!--begin:1629142027707--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629142028_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1629142027707--><><!--begin:1629142214270--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629142219_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1629142214270--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I am unable to locate a copy of my certificate for my HAZWOPER 40 hour course\r\nTiffany has joined the chat.\r\nTiffany: Hi, Rachel Straub!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRachel Straub: I&#39;m good Tiffany how are you\r\nTiffany: Good thank you!\r\nTiffany: You certificate was sent via US Mail on 02/12/2021 to:\r\nTiffany: 412 Mount Kemble Avenue Morristown NJ 07962 Attention Emma Auriti\r\nRachel Straub: Is it possible to obtain a pdf version\r\nTiffany: There is a $10 reissue fee.\r\nTiffany: If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer\r\nRachel Straub: For a pdf?\r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. \r\nTiffany: So any replacements or expedited certificates are a $10 fee.  But I am sure if you reach out to Emma she will be able to send the certificate to you.\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('2537805958Q', 1629142068, 1629142899, 1, 23, 7, 4, 0, 0, 0, 0, 3769, 0, 0, 0, 0, 'Ryan', 'rheslop@golder.com', '209.120.243.10', '26303b8d5e3edd4f5baf860c8ba783c2', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Golder Associates-cus-Online Course-_-OSHA 8hr refresher-cus-', 'The course isn\'t continuing after I completed the first section of the course. The 1st lesson shows complete and the test passed, but the next section is still greyed out and can\'t be started.', '<div class=\'ca\'><div class=\'info_box\'><i>The course isn\'t continuing after I completed the first section of the course. The 1st lesson shows complete and the test passed, but the next section is still greyed out and can\'t be started.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629142072201--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629142072_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ryan</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629142072201--><><!--begin:1629142087721--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1629142087_cv>:&nbsp;</b></span>Hello</div><!--end:1629142087721--><><!--begin:1629142119513--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629142119_co>:&nbsp;</b></span>After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  <br> <br>Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  <br><br>Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. </div><!--end:1629142119513--><><!--begin:1629142241627--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629142241_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1629142241627--><><!--begin:1629142261694--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1629142265_cv>:&nbsp;</b></span>So I just need to have the finished module open for review?</div><!--end:1629142261694--><><!--begin:1629142307085--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629142307_co>:&nbsp;</b></span>Yes but be sure to be actively training so the course does not time out due to inactivity of 10 minutes +</div><!--end:1629142307085--><><!--begin:1629142498663--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1629142498_cv>:&nbsp;</b></span>This really doesn&#39;t seem like a good design or the time periods need reviewed. Having listed to, and read the entire lesson (with notes). The time is still short by 20+ minutes. Feels like a real waste of time.</div><!--end:1629142498663--><><!--begin:1629142727162--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629142728_co>:&nbsp;</b></span>The course is built on the average student time completion rate.  There are some students who complete the course faster then required but per OSHA regulations you must spend 8-hours of time training for the refresher that s why we have the time settings as they are. </div><!--end:1629142727162--><><!--begin:1629142781357--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629142781_co>:&nbsp;</b></span>I will pass your course input to our technical development department for consideration.  </div><!--end:1629142781357--><><!--begin:1629142874809--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1629142874_cv>:&nbsp;</b></span>Or add more actual content so that there is something to meaningfully review.</div><!--end:1629142874809--><><!--begin:1629142897657--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1629142897_cv>:&nbsp;</b></span>Thanks.</div><!--end:1629142897657--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'The course isn\'t continuing after I completed the first section of the course. The 1st lesson shows complete and the test passed, but the next section is still greyed out and can\'t be started.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ryan!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRyan: Hello\r\nTiffany: After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. \r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nRyan: So I just need to have the finished module open for review?\r\nTiffany: Yes but be sure to be actively training so the course does not time out due to inactivity of 10 minutes +\r\nRyan: This really doesn&#39;t seem like a good design or the time periods need reviewed. Having listed to, and read the entire lesson (with notes). The time is still short by 20+ minutes. Feels like a real waste of time.\r\nTiffany: The course is built on the average student time completion rate.  There are some students who complete the course faster then required but per OSHA regulations you must spend 8-hours of time training for the refresher that s why we have the time settings as they are. \r\nTiffany: I will pass your course input to our technical development department for consideration.  \r\nRyan: Or add more actual content so that there is something to meaningfully review.\r\nRyan: Thanks.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('253867066A4', 1629228554, 1629228877, 2, 23, 23, 5, 0, 0, 0, 0, 2578, 0, 0, 0, 0, 'Breana', 'whittaker.breana@epa.gov', '173.59.39.150', 'dd4ffd89427f98ccc0fd251c71e2fc29', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-EPA-cus-', 'Is there a published nationwide schedule for the 8 hour in-person course required following the online training for the hybrid course?', '<div class=\'ca\'><div class=\'info_box\'><i>Is there a published nationwide schedule for the 8 hour in-person course required following the online training for the hybrid course?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629228556925--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629228556_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Breana</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629228556925--><><!--begin:1629228582105--><div class=\'cv\'><span class=\'notranslate\'><b>Breana<timestamp_1629228581_cv>:&nbsp;</b></span>good thanks how are you </div><!--end:1629228582105--><><!--begin:1629228630645--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629228630_co>:&nbsp;</b></span>Please use the 8-HOUR HAZWOPER ANNUAL REFRESHER page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.</div><!--end:1629228630645--><><!--begin:1629228632034--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629228631_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1629228632034--><><!--begin:1629228683747--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629228691_co>:&nbsp;</b></span>I am doing good as well thank you!</div><!--end:1629228683747--><><!--begin:1629228858402--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629228858_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1629228858402--><><!--begin:1629228868580--><div class=\'cv\'><span class=\'notranslate\'><b>Breana<timestamp_1629228868_cv>:&nbsp;</b></span>that&#39;s it thanks</div><!--end:1629228868580--><><!--begin:1629228877133--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629228877_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1629228877133--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Is there a published nationwide schedule for the 8 hour in-person course required following the online training for the hybrid course?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Breana!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBreana: good thanks how are you \r\nTiffany: Please use the 8-HOUR HAZWOPER ANNUAL REFRESHER page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.\r\nTiffany: https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nTiffany: I am doing good as well thank you!\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nBreana: that&#39;s it thanks\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('253935695MC', 1629297186, 1629297916, 2, 23, 25, 7, 0, 0, 5, 0, 5299, 0, 0, 0, 0, 'Lisa ', 'lgossett@hikma.com', '4.16.215.2', '94de57c645ce5096df2e9bb855ab2092', 'Select Area of Inquiry:-_-Other-cus-Company-_-Hikma-cus-', 'Hello. I paid for two courses for an employee here Mary Ann Whalen. I received an email saying to log into the account and add participants but I am not seeing this in my account. Needing some help. Thanks,', '<div class=\'ca\'><div class=\'info_box\'><i>Hello. I paid for two courses for an employee here Mary Ann Whalen. I received an email saying to log into the account and add participants but I am not seeing this in my account. Needing some help. Thanks,</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629297190284--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629297190_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Lisa </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629297190284--><><!--begin:1629297205518--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa <timestamp_1629297205_cv>:&nbsp;</b></span>Hello. I paid for two courses for an employee here Mary Ann Whalen. I received an email saying to log into the account and add participants but I am not seeing this in my account. Needing some help. Thanks,</div><!--end:1629297205518--><><!--begin:1629297223463--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa <timestamp_1629297223_cv>:&nbsp;</b></span>I am doing well thanks. I hope the same for you.</div><!--end:1629297223463--><><!--begin:1629297232959--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629297232_co>:&nbsp;</b></span>Once moment please while I look you up.  Do you have an order number.</div><!--end:1629297232959--><><!--begin:1629297250655--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa <timestamp_1629297250_cv>:&nbsp;</b></span>13782</div><!--end:1629297250655--><><!--begin:1629297405456--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629297405_co>:&nbsp;</b></span>I think you may be logging into your purchasing account.  As I do not see you have set up your group manager account yet in our training system.  Did you follow the link in the email that was sent at the time of registration?</div><!--end:1629297405456--><><!--begin:1629297487084--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa <timestamp_1629297487_cv>:&nbsp;</b></span>I did receive an email and went to the link. Hold on one more while I look at it again pls.</div><!--end:1629297487084--><><!--begin:1629297556298--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa <timestamp_1629297556_cv>:&nbsp;</b></span>Hi. It takes me back to the home page asking me to log on which I did but still don&#39;t see the part about inviting participants.</div><!--end:1629297556298--><><!--begin:1629297579838--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa <timestamp_1629297579_cv>:&nbsp;</b></span>How do I set up group manager account This is not in the instructions I received.</div><!--end:1629297579838--><><!--begin:1629297624452--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629297624_co>:&nbsp;</b></span>Are you logging in at <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1629297624452--><><!--begin:1629297703320--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa <timestamp_1629297703_cv>:&nbsp;</b></span>I just went there now. I don&#39;t have a password will try a reset.</div><!--end:1629297703320--><><!--begin:1629297736359--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa <timestamp_1629297736_cv>:&nbsp;</b></span>It doesn&#39;t like my email address. This sure is not user friendly.</div><!--end:1629297736359--><><!--begin:1629297781735--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa <timestamp_1629297781_cv>:&nbsp;</b></span>It is saying I have an invalid email which is not wrong.</div><!--end:1629297781735--><><!--begin:1629297792891--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629297792_co>:&nbsp;</b></span>Pleases use <a href=\'mailto:lgossett@hikma.com\' target=\'_blank\' rel=\'noopener noreferrer\'>lgossett@hikma.com</a> as the email and safety123 as the password and it should work</div><!--end:1629297792891--><><!--begin:1629297830849--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa <timestamp_1629297830_cv>:&nbsp;</b></span>Thank you. That worked.</div><!--end:1629297830849--><><!--begin:1629297848790--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629297848_co>:&nbsp;</b></span>Of course! Is there anything else I can assist you with today?</div><!--end:1629297848790--><><!--begin:1629297868885--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa <timestamp_1629297869_cv>:&nbsp;</b></span>Hopefully I will be good now. I appreciate your time and assistance.</div><!--end:1629297868885--><><!--begin:1629297886485--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629297886_co>:&nbsp;</b></span>My pleasure!</div><!--end:1629297886485--><><!--begin:1629297891641--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629297891_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1629297891641--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello. I paid for two courses for an employee here Mary Ann Whalen. I received an email saying to log into the account and add participants but I am not seeing this in my account. Needing some help. Thanks,\r\nTiffany has joined the chat.\r\nTiffany: Hi, Lisa !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nLisa : Hello. I paid for two courses for an employee here Mary Ann Whalen. I received an email saying to log into the account and add participants but I am not seeing this in my account. Needing some help. Thanks,\r\nLisa : I am doing well thanks. I hope the same for you.\r\nTiffany: Once moment please while I look you up.  Do you have an order number.\r\nLisa : 13782\r\nTiffany: I think you may be logging into your purchasing account.  As I do not see you have set up your group manager account yet in our training system.  Did you follow the link in the email that was sent at the time of registration?\r\nLisa : I did receive an email and went to the link. Hold on one more while I look at it again pls.\r\nLisa : Hi. It takes me back to the home page asking me to log on which I did but still don&#39;t see the part about inviting participants.\r\nLisa : How do I set up group manager account This is not in the instructions I received.\r\nTiffany: Are you logging in at https://csregsonline.com/\r\nLisa : I just went there now. I don&#39;t have a password will try a reset.\r\nLisa : It doesn&#39;t like my email address. This sure is not user friendly.\r\nLisa : It is saying I have an invalid email which is not wrong.\r\nTiffany: Pleases use mailto:lgossett@hikma.com as the email and safety123 as the password and it should work\r\nLisa : Thank you. That worked.\r\nTiffany: Of course! Is there anything else I can assist you with today?\r\nLisa : Hopefully I will be good now. I appreciate your time and assistance.\r\nTiffany: My pleasure!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('254113806QQ', 1629475290, 1629475663, 2, 19, 18, 12, 0, 0, 0, 0, 2513, 0, 0, 0, 0, 'David Stone', 'david.stone@erm.com', '209.172.29.242', '0262a9d8fda8eb0fa35b65f2956a203b', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-ERM-cus-', 'I have not received a notification to schedule the in-person portion of this hybrid coarse. I am in Portland Oregon and wondering when this will be available. I just received a notification that in person classes are available in Portland, should I expect that the in-person component of this coarse will be available soon? ', '<div class=\'ca\'><div class=\'info_box\'><i>I have not received a notification to schedule the in-person portion of this hybrid coarse. I am in Portland Oregon and wondering when this will be available. I just received a notification that in person classes are available in Portland, should I expect that the in-person component of this coarse will be available soon? </i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1629475364741--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1629475364_co>:&nbsp;</b></span>We take registrations for are dress outs the Monday of the week you would like to attend.</div><!--end:1629475364741--><><!--begin:1629475430829--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1629475430_co>:&nbsp;</b></span>The next class in Portland is scheduled for 9/3</div><!--end:1629475430829--><><!--begin:1629475448974--><div class=\'cv\'><span class=\'notranslate\'><b>David Stone<timestamp_1629475449_cv>:&nbsp;</b></span>Okay. How do i sign up? </div><!--end:1629475448974--><><!--begin:1629475508620--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1629475508_co>:&nbsp;</b></span>Give us a call on that Monday and we will put you on the list for the class.  <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a></div><!--end:1629475508620--><><!--begin:1629475542290--><div class=\'cv\'><span class=\'notranslate\'><b>David Stone<timestamp_1629475542_cv>:&nbsp;</b></span>The monday before the class? </div><!--end:1629475542290--><><!--begin:1629475565371--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1629475565_co>:&nbsp;</b></span>Correct</div><!--end:1629475565371--><><!--begin:1629475575689--><div class=\'cv\'><span class=\'notranslate\'><b>David Stone<timestamp_1629475576_cv>:&nbsp;</b></span>Thats Labor day</div><!--end:1629475575689--><><!--begin:1629475630251--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1629475630_co>:&nbsp;</b></span>When that falls on a holiday you would call on the next day.</div><!--end:1629475630251--><><!--begin:1629475655144--><div class=\'cv\'><span class=\'notranslate\'><b>David Stone<timestamp_1629475655_cv>:&nbsp;</b></span>Okay</div><!--end:1629475655144--><><!--begin:1629475660864--><div class=\'cv\'><span class=\'notranslate\'><b>David Stone<timestamp_1629475661_cv>:&nbsp;</b></span>Thank you!</div><!--end:1629475660864--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have not received a notification to schedule the in-person portion of this hybrid coarse. I am in Portland Oregon and wondering when this will be available. I just received a notification that in person classes are available in Portland, should I expect that the in-person component of this coarse will be available soon? \r\nTracy has joined the chat.\r\nTracy: We take registrations for are dress outs the Monday of the week you would like to attend.\r\nTracy: The next class in Portland is scheduled for 9/3\r\nDavid Stone: Okay. How do i sign up? \r\nTracy: Give us a call on that Monday and we will put you on the list for the class.  tel:8007112706\r\nDavid Stone: The monday before the class? \r\nTracy: Correct\r\nDavid Stone: Thats Labor day\r\nTracy: When that falls on a holiday you would call on the next day.\r\nDavid Stone: Okay\r\nDavid Stone: Thank you!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('254123149AK', 1629484627, 1629485402, 1, 23, 12, 8, 0, 0, 0, 0, 3788, 0, 0, 0, 0, 'Nick Clouser', 'nickclouser@kennedyjenks.com', '73.12.189.58', '95ecde7061e3edf3ba79e919312fe974', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Kennedy Jenks-cus-Online Course-_-Confined Space-cus-', 'I missed my first test with a 60% score. When I went to review my answers, I think I messed something up as it wont let me retest.', '<div class=\'ca\'><div class=\'info_box\'><i>I missed my first test with a 60% score. When I went to review my answers, I think I messed something up as it wont let me retest.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629484630514--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629484630_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Nick Clouser</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629484630514--><><!--begin:1629484658996--><div class=\'cv\'><span class=\'notranslate\'><b>Nick Clouser<timestamp_1629484659_cv>:&nbsp;</b></span>I&#39;m good!</div><!--end:1629484658996--><><!--begin:1629484669184--><div class=\'cv\'><span class=\'notranslate\'><b>Nick Clouser<timestamp_1629484669_cv>:&nbsp;</b></span>I just have a question regarding a test I just took.</div><!--end:1629484669184--><><!--begin:1629484669846--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629484669_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1629484669846--><><!--begin:1629484675886--><div class=\'cv\'><span class=\'notranslate\'><b>Nick Clouser<timestamp_1629484676_cv>:&nbsp;</b></span>Thanks</div><!--end:1629484675886--><><!--begin:1629484877972--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629484877_co>:&nbsp;</b></span>I see your account/training timed out due to inactivity on 08/10/2021.  Is that when you started experiencing this issue?</div><!--end:1629484877972--><><!--begin:1629484934552--><div class=\'cv\'><span class=\'notranslate\'><b>Nick Clouser<timestamp_1629484934_cv>:&nbsp;</b></span>No. That was when I first signed in. I logged back in today to finish the module and take the test and that&#39;s were It got messed up.</div><!--end:1629484934552--><><!--begin:1629485036763--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629485036_co>:&nbsp;</b></span>What I can do for you is pass you through the current module lesson then you can proceed forward but if you want to review the content in the current module you will need to start it over as passing you through it will wipe out the progress inside the module. </div><!--end:1629485036763--><><!--begin:1629485091384--><div class=\'cv\'><span class=\'notranslate\'><b>Nick Clouser<timestamp_1629485091_cv>:&nbsp;</b></span>That&#39;d be great.</div><!--end:1629485091384--><><!--begin:1629485092983--><div class=\'cv\'><span class=\'notranslate\'><b>Nick Clouser<timestamp_1629485093_cv>:&nbsp;</b></span>Thanks!</div><!--end:1629485092983--><><!--begin:1629485139127--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629485139_co>:&nbsp;</b></span>You will just need to refresh your account to see the changes I have made.  </div><!--end:1629485139127--><><!--begin:1629485152245--><div class=\'cv\'><span class=\'notranslate\'><b>Nick Clouser<timestamp_1629485152_cv>:&nbsp;</b></span>I&#39;ll log in now.</div><!--end:1629485152245--><><!--begin:1629485250046--><div class=\'cv\'><span class=\'notranslate\'><b>Nick Clouser<timestamp_1629485250_cv>:&nbsp;</b></span>It looks good!</div><!--end:1629485250046--><><!--begin:1629485254754--><div class=\'cv\'><span class=\'notranslate\'><b>Nick Clouser<timestamp_1629485255_cv>:&nbsp;</b></span>Thank you!</div><!--end:1629485254754--><><!--begin:1629485266690--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629485266_co>:&nbsp;</b></span>Of course!</div><!--end:1629485266690--><><!--begin:1629485280235--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629485280_co>:&nbsp;</b></span>Have a great day!</div><!--end:1629485280235--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I missed my first test with a 60% score. When I went to review my answers, I think I messed something up as it wont let me retest.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Nick Clouser!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nNick Clouser: I&#39;m good!\r\nNick Clouser: I just have a question regarding a test I just took.\r\nTiffany: One moment please while I look you up\r\nNick Clouser: Thanks\r\nTiffany: I see your account/training timed out due to inactivity on 08/10/2021.  Is that when you started experiencing this issue?\r\nNick Clouser: No. That was when I first signed in. I logged back in today to finish the module and take the test and that&#39;s were It got messed up.\r\nTiffany: What I can do for you is pass you through the current module lesson then you can proceed forward but if you want to review the content in the current module you will need to start it over as passing you through it will wipe out the progress inside the module. \r\nNick Clouser: That&#39;d be great.\r\nNick Clouser: Thanks!\r\nTiffany: You will just need to refresh your account to see the changes I have made.  \r\nNick Clouser: I&#39;ll log in now.\r\nNick Clouser: It looks good!\r\nNick Clouser: Thank you!\r\nTiffany: Of course!\r\nTiffany: Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('2541254814K', 1629486974, 1629487981, 2, 23, 27, 7, 0, 0, 5, 0, 6026, 0, 0, 0, 0, 'Tyler Allen', 'tyler.allen@terracon.com', '96.18.71.18', '991f3d74067bb5faf7f205cb5d7407fa', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Terracon-cus-', 'I need to get a person through HAZWOPER and interested in online hybrid option.  Are dates and locations available for the hands on in person 8 hour day?  ', '<div class=\'ca\'><div class=\'info_box\'><i>I need to get a person through HAZWOPER and interested in online hybrid option.  Are dates and locations available for the hands on in person 8 hour day?  </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629486978714--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629486978_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Tyler Allen</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629486978714--><><!--begin:1629486990072--><div class=\'cv\'><span class=\'notranslate\'><b>Tyler Allen<timestamp_1629486990_cv>:&nbsp;</b></span><span class=\'emoji_chat\'>&#128077;</span></div><!--end:1629486990072--><><!--begin:1629487067503--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629487067_co>:&nbsp;</b></span>Yes.  Please use the 8-Hour Refresher page as a reference for when we hold the hands-on classes.</div><!--end:1629487067503--><><!--begin:1629487090315--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629487090_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1629487090315--><><!--begin:1629487155029--><div class=\'cv\'><span class=\'notranslate\'><b>Tyler Allen<timestamp_1629487155_cv>:&nbsp;</b></span>Okay even though it&#39;s a refresher it would fulfil the inperson day for a new HAZWOPER ?</div><!--end:1629487155029--><><!--begin:1629487224188--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629487224_co>:&nbsp;</b></span>We host the hands-on person training requirement for the online 40-HOur HAZWOPER at the same time as the 8-Hour Refresher seminar course.  </div><!--end:1629487224188--><><!--begin:1629487268222--><div class=\'cv\'><span class=\'notranslate\'><b>Tyler Allen<timestamp_1629487268_cv>:&nbsp;</b></span>got it.  So sign up for the online Hybrid and then when we do that does it allow us to pick one of the 8 hour dates/locations? </div><!--end:1629487268222--><><!--begin:1629487326041--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629487325_co>:&nbsp;</b></span>After you have completed the online portion of the training then you can register for the hands-on class by calling our office the Monday the week you are interested in attending.  </div><!--end:1629487326041--><><!--begin:1629487389269--><div class=\'cv\'><span class=\'notranslate\'><b>Tyler Allen<timestamp_1629487389_cv>:&nbsp;</b></span>Perfect so that&#39;s just to confirm the individual has fulfilled the prerequisite online portion.  I assume we could book further out than the Monday the week the class is held? </div><!--end:1629487389269--><><!--begin:1629487405691--><div class=\'cv\'><span class=\'notranslate\'><b>Tyler Allen<timestamp_1629487405_cv>:&nbsp;</b></span>once she has the prerequisites </div><!--end:1629487405691--><><!--begin:1629487590196--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629487590_co>:&nbsp;</b></span>All our seminar classes are scheduled pending confirmation.  We do need to have enough enrollment to host the training.  Majority of the enrollment needs to be students attending the full seminar class as the hands-on students are piggy backing off of the seminar students class at no additional cost to them.  </div><!--end:1629487590196--><><!--begin:1629487666905--><div class=\'cv\'><span class=\'notranslate\'><b>Tyler Allen<timestamp_1629487667_cv>:&nbsp;</b></span>Generally are the classes in Denver and Seattle getting enough interest that the bulk of the dates are being held as planned? </div><!--end:1629487666905--><><!--begin:1629487742853--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629487742_co>:&nbsp;</b></span>Denver yes we very rarely cancel classes in that location.  Seattle is a bit harder to fill.  </div><!--end:1629487742853--><><!--begin:1629487755900--><div class=\'cv\'><span class=\'notranslate\'><b>Tyler Allen<timestamp_1629487756_cv>:&nbsp;</b></span>Okay and Vegas?</div><!--end:1629487755900--><><!--begin:1629487799086--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629487799_co>:&nbsp;</b></span>Vegas varies sometimes we have high enrollment and other times not as much.</div><!--end:1629487799086--><><!--begin:1629487820913--><div class=\'cv\'><span class=\'notranslate\'><b>Tyler Allen<timestamp_1629487821_cv>:&nbsp;</b></span>Okay well that should give me enough to get her started and know generally what to plan for.  Thanks for the help.</div><!--end:1629487820913--><><!--begin:1629487871398--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629487871_co>:&nbsp;</b></span>We take the hands-on students registrations the Monday before the class so we can have more of an idea if the class will be confirmed or not to advise the students/contacts accordingly.  </div><!--end:1629487871398--><><!--begin:1629487893406--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629487893_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1629487893406--><><!--begin:1629487906298--><div class=\'cv\'><span class=\'notranslate\'><b>Tyler Allen<timestamp_1629487906_cv>:&nbsp;</b></span>I&#39;m good for now.  Thansk again</div><!--end:1629487906298--><><!--begin:1629487932122--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629487932_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1629487932122--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I need to get a person through HAZWOPER and interested in online hybrid option.  Are dates and locations available for the hands on in person 8 hour day?  \r\nTiffany has joined the chat.\r\nTiffany: Hi, Tyler Allen!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTyler Allen: &#128077;\r\nTiffany: Yes.  Please use the 8-Hour Refresher page as a reference for when we hold the hands-on classes.\r\nTiffany: https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nTyler Allen: Okay even though it&#39;s a refresher it would fulfil the inperson day for a new HAZWOPER ?\r\nTiffany: We host the hands-on person training requirement for the online 40-HOur HAZWOPER at the same time as the 8-Hour Refresher seminar course.  \r\nTyler Allen: got it.  So sign up for the online Hybrid and then when we do that does it allow us to pick one of the 8 hour dates/locations? \r\nTiffany: After you have completed the online portion of the training then you can register for the hands-on class by calling our office the Monday the week you are interested in attending.  \r\nTyler Allen: Perfect so that&#39;s just to confirm the individual has fulfilled the prerequisite online portion.  I assume we could book further out than the Monday the week the class is held? \r\nTyler Allen: once she has the prerequisites \r\nTiffany: All our seminar classes are scheduled pending confirmation.  We do need to have enough enrollment to host the training.  Majority of the enrollment needs to be students attending the full seminar class as the hands-on students are piggy backing off of the seminar students class at no additional cost to them.  \r\nTyler Allen: Generally are the classes in Denver and Seattle getting enough interest that the bulk of the dates are being held as planned? \r\nTiffany: Denver yes we very rarely cancel classes in that location.  Seattle is a bit harder to fill.  \r\nTyler Allen: Okay and Vegas?\r\nTiffany: Vegas varies sometimes we have high enrollment and other times not as much.\r\nTyler Allen: Okay well that should give me enough to get her started and know generally what to plan for.  Thanks for the help.\r\nTiffany: We take the hands-on students registrations the Monday before the class so we can have more of an idea if the class will be confirmed or not to advise the students/contacts accordingly.  \r\nTiffany: Is there anything else I can assist you with today?\r\nTyler Allen: I&#39;m good for now.  Thansk again\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('25445073234', 1629812205, 1629812777, 2, 23, 7, 3, 0, 0, 0, 0, 2260, 0, 0, 0, 0, 'aubrey wilson', 'wilson@robraconstruction.com', '174.199.226.12', '089f8a73660677dd8a24736f97b6b6d4', 'Select Area of Inquiry:-_-Other-cus-Company-_-robra construction inc-cus-', 'can you reset my pass word?  I can\'t seem to get into the program', '<div class=\'ca\'><div class=\'info_box\'><i>can you reset my pass word?  I can\'t seem to get into the program</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629812210095--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629812210_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>aubrey wilson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629812210095--><><!--begin:1629812259705--><div class=\'cv\'><span class=\'notranslate\'><b>aubrey wilson<timestamp_1629812259_cv>:&nbsp;</b></span>frustrated.  Just paid for the program and cannot get in to begin the lesson.  Can you help?</div><!--end:1629812259705--><><!--begin:1629812307297--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629812307_co>:&nbsp;</b></span>I have sent you a password reset link through the system.  When trying to log please remember to use the correct log in page of: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1629812307297--><><!--begin:1629812457545--><div class=\'cv\'><span class=\'notranslate\'><b>aubrey wilson<timestamp_1629812457_cv>:&nbsp;</b></span>thanks.</div><!--end:1629812457545--><><!--begin:1629812481084--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629812481_co>:&nbsp;</b></span>Of course.  Is there anything else I can assist you with? When completing the online training please be sure to use one of the approved browsers which include Chrome, Safari, Firefox, Edge.  Note: Internet Explorer is not approved.</div><!--end:1629812481084--><><!--begin:1629812757754--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629812757_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1629812757754--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'can you reset my pass word?  I can\'t seem to get into the program\r\nTiffany has joined the chat.\r\nTiffany: Hi, aubrey wilson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\naubrey wilson: frustrated.  Just paid for the program and cannot get in to begin the lesson.  Can you help?\r\nTiffany: I have sent you a password reset link through the system.  When trying to log please remember to use the correct log in page of: https://csregsonline.com/\r\naubrey wilson: thanks.\r\nTiffany: Of course.  Is there anything else I can assist you with? When completing the online training please be sure to use one of the approved browsers which include Chrome, Safari, Firefox, Edge.  Note: Internet Explorer is not approved.\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('25445083744', 1629812313, 1629812772, 2, 23, 11, 9, 0, 0, 0, 0, 1659, 0, 0, 0, 0, 'Krista Jackson ', 'krista.jackson@kuraray.com', '209.166.156.34', '6f35fb717408f474b289cde34e5bad32', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Calgon Carbon -cus-', 'Where can I find a schedule of when and where the Confined Space Dress out is available for my employees who have completed their hybrid 40-Hour Hazwoper?', '<div class=\'ca\'><div class=\'info_box\'><i>Where can I find a schedule of when and where the Confined Space Dress out is available for my employees who have completed their hybrid 40-Hour Hazwoper?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629812315439--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629812315_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Krista Jackson </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629812315439--><><!--begin:1629812379738--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629812379_co>:&nbsp;</b></span>I just sent you an email with the Hands-on Training Schedule and Registration </div><!--end:1629812379738--><><!--begin:1629812489462--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629812489_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1629812489462--><><!--begin:1629812766302--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629812766_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1629812766302--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Where can I find a schedule of when and where the Confined Space Dress out is available for my employees who have completed their hybrid 40-Hour Hazwoper?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Krista Jackson !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I just sent you an email with the Hands-on Training Schedule and Registration \r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('254453842AG', 1629815334, 1629815577, 2, 23, 26, 4, 0, 0, 5, 0, 1720, 0, 0, 0, 0, 'Amy Parlette', 'amy.parlette@swca.com', '65.241.1.131', 'ad518d5c8b266ceb26e89d7927ab0a7d', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-swca-cus-', 'I want to register for online 8 hr hazwhoper refresher. Once I pay, can I start today?', '<div class=\'ca\'><div class=\'info_box\'><i>I want to register for online 8 hr hazwhoper refresher. Once I pay, can I start today?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629815338365--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629815338_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Amy Parlette</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629815338365--><><!--begin:1629815370246--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629815370_co>:&nbsp;</b></span>Yes you can start almost immediately after submitting the order/registration.  </div><!--end:1629815370246--><><!--begin:1629815466951--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Parlette<timestamp_1629815467_cv>:&nbsp;</b></span>Great!</div><!--end:1629815466951--><><!--begin:1629815499043--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Parlette<timestamp_1629815499_cv>:&nbsp;</b></span>Well I will pay and start today. Thanks for the info. Will my re-cert be sent to me via email or snail mail?</div><!--end:1629815499043--><><!--begin:1629815534268--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629815534_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company.</div><!--end:1629815534268--><><!--begin:1629815573430--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Parlette<timestamp_1629815573_cv>:&nbsp;</b></span>Great thanks and have a nice day. </div><!--end:1629815573430--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I want to register for online 8 hr hazwhoper refresher. Once I pay, can I start today?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Amy Parlette!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Yes you can start almost immediately after submitting the order/registration.  \r\nAmy Parlette: Great!\r\nAmy Parlette: Well I will pay and start today. Thanks for the info. Will my re-cert be sent to me via email or snail mail?\r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company.\r\nAmy Parlette: Great thanks and have a nice day. \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('254456073TE', 1629817561, 1629818005, 2, 23, 22, 4, 0, 0, 5, 0, 2480, 0, 0, 0, 0, 'Mark Lewis', 'malewis@engsys.com', '66.81.108.29', '5350949a4436369b36ef40c3f63681d1', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-ESi-Dallas-cus-', 'I took your 40-hour HAZWOPER and it was great. But I need explicit certification for SCBA. Do you offer that or can you recommend somebody who does?', '<div class=\'ca\'><div class=\'info_box\'><i>I took your 40-hour HAZWOPER and it was great. But I need explicit certification for SCBA. Do you offer that or can you recommend somebody who does?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629817565152--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629817565_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Mark Lewis</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629817565152--><><!--begin:1629817576800--><div class=\'cv\'><span class=\'notranslate\'><b>Mark Lewis<timestamp_1629817576_cv>:&nbsp;</b></span>Excellent. And yourself?</div><!--end:1629817576800--><><!--begin:1629817677892--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629817677_co>:&nbsp;</b></span>I am good thank you!  We do not have a certification course explicitly for SCBA.  </div><!--end:1629817677892--><><!--begin:1629817708738--><div class=\'cv\'><span class=\'notranslate\'><b>Mark Lewis<timestamp_1629817708_cv>:&nbsp;</b></span>That&#39;s too bad. Ya&#39;ll are great and I really wanted to get the training from you if I could.</div><!--end:1629817708738--><><!--begin:1629817832487--><div class=\'cv\'><span class=\'notranslate\'><b>Mark Lewis<timestamp_1629817832_cv>:&nbsp;</b></span>Is there anything that would, of necessity, include such training? </div><!--end:1629817832487--><><!--begin:1629817896861--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629817896_co>:&nbsp;</b></span>I am glad to hear you enjoyed our training.  I apologize we do not have the SCBA training certification included with any of our courses/certifications.  If your company is requiring the certification they may be able to point you in the right direction of who can provide it.  </div><!--end:1629817896861--><><!--begin:1629817955026--><div class=\'cv\'><span class=\'notranslate\'><b>Mark Lewis<timestamp_1629817955_cv>:&nbsp;</b></span>Sadly, they are clueless. But thanks for checking. I will have to find some other, necessarily inferior, firm to assist me. Have a great. Bye.</div><!--end:1629817955026--><><!--begin:1629817988598--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629817988_co>:&nbsp;</b></span>Good luck! Have a wonderful day as well!</div><!--end:1629817988598--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I took your 40-hour HAZWOPER and it was great. But I need explicit certification for SCBA. Do you offer that or can you recommend somebody who does?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Mark Lewis!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMark Lewis: Excellent. And yourself?\r\nTiffany: I am good thank you!  We do not have a certification course explicitly for SCBA.  \r\nMark Lewis: That&#39;s too bad. Ya&#39;ll are great and I really wanted to get the training from you if I could.\r\nMark Lewis: Is there anything that would, of necessity, include such training? \r\nTiffany: I am glad to hear you enjoyed our training.  I apologize we do not have the SCBA training certification included with any of our courses/certifications.  If your company is requiring the certification they may be able to point you in the right direction of who can provide it.  \r\nMark Lewis: Sadly, they are clueless. But thanks for checking. I will have to find some other, necessarily inferior, firm to assist me. Have a great. Bye.\r\nTiffany: Good luck! Have a wonderful day as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('254471604HG', 1629833082, 1629833409, 2, 23, 12, 8, 0, 0, 0, 0, 1882, 0, 0, 0, 0, 'Eric Wharton', 'eric.wharton@lgcgroup.com', '208.87.235.180', '6310afecca8b8165507477b9f2614140', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-LGC Biosearch-cus-', 'Its been 1 Year since my initial dot hazmat training, Do i need a refresher or in 2 years?', '<div class=\'ca\'><div class=\'info_box\'><i>Its been 1 Year since my initial dot hazmat training, Do i need a refresher or in 2 years?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629833086347--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629833086_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Eric Wharton</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629833086347--><><!--begin:1629833117114--><div class=\'cv\'><span class=\'notranslate\'><b>Eric Wharton<timestamp_1629833147_cv>:&nbsp;</b></span>Well ..and you?</div><!--end:1629833117114--><><!--begin:1629833171167--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629833171_co>:&nbsp;</b></span>I am good thank you.  The DOT HAZAMT requires a recertification every 3 years.</div><!--end:1629833171167--><><!--begin:1629833204029--><div class=\'cv\'><span class=\'notranslate\'><b>Eric Wharton<timestamp_1629833204_cv>:&nbsp;</b></span>Ok thanx</div><!--end:1629833204029--><><!--begin:1629833226985--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629833226_co>:&nbsp;</b></span>My pleasure! Is there anything else I can assist you with today?</div><!--end:1629833226985--><><!--begin:1629833406911--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629833409_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1629833406911--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Its been 1 Year since my initial dot hazmat training, Do i need a refresher or in 2 years?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Eric Wharton!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nEric Wharton: Well ..and you?\r\nTiffany: I am good thank you.  The DOT HAZAMT requires a recertification every 3 years.\r\nEric Wharton: Ok thanx\r\nTiffany: My pleasure! Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('254474877CC', 1629836354, 1629836779, 2, 23, 11, 7, 0, 0, 5, 0, 3641, 0, 0, 0, 0, 'Cara Adelson', 'cara.adelson@denverwater.org', '174.248.153.84', '367d113f2d8fa7774ee917df3efffbe1', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Denver Water-cus-', 'I am signed up for the 40-hr HAZWOPER course where 32 hours is online and the final 8 hours are in person.\r\n\r\n1. Can you provide a list of dates that the 8-hr in-person portion is happening and how difficult it is find one of those days that has availability for an online student to come in?\r\n2. Do I take the course exam after all 40 hours are complete, or is it open to be taken after the online 32-hr portion is complete?', '<div class=\'ca\'><div class=\'info_box\'><i>I am signed up for the 40-hr HAZWOPER course where 32 hours is online and the final 8 hours are in person.\r\n\r\n1. Can you provide a list of dates that the 8-hr in-person portion is happening and how difficult it is find one of those days that has availability for an online student to come in?\r\n2. Do I take the course exam after all 40 hours are complete, or is it open to be taken after the online 32-hr portion is complete?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629836359347--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629836359_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Cara Adelson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629836359347--><><!--begin:1629836370473--><div class=\'cv\'><span class=\'notranslate\'><b>Cara Adelson<timestamp_1629836370_cv>:&nbsp;</b></span>Good thanks how are you?</div><!--end:1629836370473--><><!--begin:1629836389114--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629836389_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1629836389114--><><!--begin:1629836390225--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629836390_co>:&nbsp;</b></span>Please use the 8-HOUR HAZWOPER ANNUAL REFRESHER page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.</div><!--end:1629836390225--><><!--begin:1629836400393--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629836400_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1629836400393--><><!--begin:1629836412512--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629836422_co>:&nbsp;</b></span>The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). <br><br> <br><br>In order to register for the hands-on class please have the students or employer call our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  <br><br>If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  </div><!--end:1629836412512--><><!--begin:1629836477058--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629836477_co>:&nbsp;</b></span>After you complete the 32-Hours you can register for the hands-on class and at the hands-on class you will be provided a code in order to go back online and complete the exam after completing the 40 hours of training. </div><!--end:1629836477058--><><!--begin:1629836630087--><div class=\'cv\'><span class=\'notranslate\'><b>Cara Adelson<timestamp_1629836630_cv>:&nbsp;</b></span>Great thank you!</div><!--end:1629836630087--><><!--begin:1629836672980--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629836672_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1629836672980--><><!--begin:1629836777362--><div class=\'cv\'><span class=\'notranslate\'><b>Cara Adelson<timestamp_1629836777_cv>:&nbsp;</b></span>No thanks</div><!--end:1629836777362--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am signed up for the 40-hr HAZWOPER course where 32 hours is online and the final 8 hours are in person.\r\n\r\n1. Can you provide a list of dates that the 8-hr in-person portion is happening and how difficult it is find one of those days that has availability for an online student to come in?\r\n2. Do I take the course exam after all 40 hours are complete, or is it open to be taken after the online 32-hr portion is complete?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Cara Adelson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nCara Adelson: Good thanks how are you?\r\nTiffany: I am good thank you!\r\nTiffany: Please use the 8-HOUR HAZWOPER ANNUAL REFRESHER page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.\r\nTiffany: https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nTiffany: The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER).  In order to register for the hands-on class please have the students or employer call our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  \r\nTiffany: After you complete the 32-Hours you can register for the hands-on class and at the hands-on class you will be provided a code in order to go back online and complete the exam after completing the 40 hours of training. \r\nCara Adelson: Great thank you!\r\nTiffany: Is there anything else I can assist you with?\r\nCara Adelson: No thanks\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('254543905V8', 1629905394, 1629906044, 2, 23, 23, 5, 0, 0, 5, 0, 5688, 0, 0, 0, 0, 'angela ', 'kooleam@equate.com', '98.158.240.207', '006074d86f731f4e3ac478d28f6cec83', 'Select Area of Inquiry:-_-Other-cus-Company-_-MEGlobal Americas-cus-', 'We have a couple people here at MEGlobal that need to attend classes in Katy.  I see for payment it says credit card or paypal. Do you not except Purchase orders?\r\nI don\'t see you on approved vendor as well\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>We have a couple people here at MEGlobal that need to attend classes in Katy.  I see for payment it says credit card or paypal. Do you not except Purchase orders?\r\nI don\'t see you on approved vendor as well\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629905397598--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629905400_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>angela </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629905397598--><><!--begin:1629905552254--><div class=\'cv\'><span class=\'notranslate\'><b>angela <timestamp_1629905552_cv>:&nbsp;</b></span>Are you there?</div><!--end:1629905552254--><><!--begin:1629905559078--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629905559_co>:&nbsp;</b></span>We do accept purchase orders.  I believe the website is missing a link.  Usually after choosing the date and selecting register, there should be a drop down for payment options.  </div><!--end:1629905559078--><><!--begin:1629905578880--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629905578_co>:&nbsp;</b></span>There is an additional fee to invoice/use purchase orders.</div><!--end:1629905578880--><><!--begin:1629905601198--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629905601_co>:&nbsp;</b></span>Are you wanting the employees to attend the 8-Hour Refresher?</div><!--end:1629905601198--><><!--begin:1629905606253--><div class=\'cv\'><span class=\'notranslate\'><b>angela <timestamp_1629905607_cv>:&nbsp;</b></span>Is this information on the page or where can I find it</div><!--end:1629905606253--><><!--begin:1629905645488--><div class=\'cv\'><span class=\'notranslate\'><b>angela <timestamp_1629905646_cv>:&nbsp;</b></span><a href=\'https://csregs.com/collections/40-hour-hazwoper-initial-site-worker\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/40-hour-hazwoper-initial-site-worker</a></div><!--end:1629905645488--><><!--begin:1629905700310--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629905700_co>:&nbsp;</b></span>Okay I see the page you are on now.  Find the date you want and select the register button.</div><!--end:1629905700310--><><!--begin:1629905730730--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629905730_co>:&nbsp;</b></span>Then on the next page that pops up there is a payment option dropped down</div><!--end:1629905730730--><><!--begin:1629905744148--><div class=\'cv\'><span class=\'notranslate\'><b>angela <timestamp_1629905745_cv>:&nbsp;</b></span>Okay I found it.  </div><!--end:1629905744148--><><!--begin:1629905764334--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629905764_co>:&nbsp;</b></span>When you select the invoice or purchase order option it should show the additional price</div><!--end:1629905764334--><><!--begin:1629905766250--><div class=\'cv\'><span class=\'notranslate\'><b>angela <timestamp_1629905766_cv>:&nbsp;</b></span>Is there somewhere I can email or call to get a quote for the class</div><!--end:1629905766250--><><!--begin:1629905789203--><div class=\'cv\'><span class=\'notranslate\'><b>angela <timestamp_1629905789_cv>:&nbsp;</b></span>and see if you are an approved vendor</div><!--end:1629905789203--><><!--begin:1629905826918--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629905826_co>:&nbsp;</b></span>I can provide you a quote or you can email a request into <a href=\'mailto:customerservice@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>customerservice@csregs.com</a> for a quote.  What information do you need to see if we are an approved vendor?</div><!--end:1629905826918--><><!--begin:1629905873634--><div class=\'cv\'><span class=\'notranslate\'><b>angela <timestamp_1629905874_cv>:&nbsp;</b></span>I am not showing Compliance Solutions in our vendor catalog</div><!--end:1629905873634--><><!--begin:1629905914915--><div class=\'cv\'><span class=\'notranslate\'><b>angela <timestamp_1629905915_cv>:&nbsp;</b></span>I will have to send purchasing banking information so they can do what they need to be in vendor approved</div><!--end:1629905914915--><><!--begin:1629905976625--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629905976_co>:&nbsp;</b></span>You can send that information to the <a href=\'mailto:customerservice@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>customerservice@csregs.com</a> email address and we will get the appropriate person to complete the forms as needed.  </div><!--end:1629905976625--><><!--begin:1629905982460--><div class=\'cv\'><span class=\'notranslate\'><b>angela <timestamp_1629905983_cv>:&nbsp;</b></span>Let me email customer service. Thank you for your help today</div><!--end:1629905982460--><><!--begin:1629906012112--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629906012_co>:&nbsp;</b></span>My pleasure! Is there anything else I can assist you with?</div><!--end:1629906012112--><><!--begin:1629906025874--><div class=\'cv\'><span class=\'notranslate\'><b>angela <timestamp_1629906026_cv>:&nbsp;</b></span>No Ma&#39;am. </div><!--end:1629906025874--><><!--begin:1629906036605--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629906036_co>:&nbsp;</b></span>Have a wonderful day!</div><!--end:1629906036605--><><!--begin:1629906041660--><div class=\'cv\'><span class=\'notranslate\'><b>angela <timestamp_1629906042_cv>:&nbsp;</b></span>you as well</div><!--end:1629906041660--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'We have a couple people here at MEGlobal that need to attend classes in Katy.  I see for payment it says credit card or paypal. Do you not except Purchase orders?\r\nI don\'t see you on approved vendor as well\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, angela !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nangela : Are you there?\r\nTiffany: We do accept purchase orders.  I believe the website is missing a link.  Usually after choosing the date and selecting register, there should be a drop down for payment options.  \r\nTiffany: There is an additional fee to invoice/use purchase orders.\r\nTiffany: Are you wanting the employees to attend the 8-Hour Refresher?\r\nangela : Is this information on the page or where can I find it\r\nangela : https://csregs.com/collections/40-hour-hazwoper-initial-site-worker\r\nTiffany: Okay I see the page you are on now.  Find the date you want and select the register button.\r\nTiffany: Then on the next page that pops up there is a payment option dropped down\r\nangela : Okay I found it.  \r\nTiffany: When you select the invoice or purchase order option it should show the additional price\r\nangela : Is there somewhere I can email or call to get a quote for the class\r\nangela : and see if you are an approved vendor\r\nTiffany: I can provide you a quote or you can email a request into mailto:customerservice@csregs.com for a quote.  What information do you need to see if we are an approved vendor?\r\nangela : I am not showing Compliance Solutions in our vendor catalog\r\nangela : I will have to send purchasing banking information so they can do what they need to be in vendor approved\r\nTiffany: You can send that information to the mailto:customerservice@csregs.com email address and we will get the appropriate person to complete the forms as needed.  \r\nangela : Let me email customer service. Thank you for your help today\r\nTiffany: My pleasure! Is there anything else I can assist you with?\r\nangela : No Ma&#39;am. \r\nTiffany: Have a wonderful day!\r\nangela : you as well\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('254626460ZE', 1629987951, 1629989219, 2, 23, 26, 7, 0, 0, 5, 0, 3421, 0, 0, 0, 0, 'Melanie Peapell', 'mpeapell@med.miami.edu', '129.171.150.71', '9599af23831a45beebb6a5a419bfc15d', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-University of Miami-cus-', 'What time does the in person training in Fort Lauderdale (8/30 - 9/3) begin and finish?', '<div class=\'ca\'><div class=\'info_box\'><i>What time does the in person training in Fort Lauderdale (8/30 - 9/3) begin and finish?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629987955627--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629987955_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Melanie Peapell</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629987955627--><><!--begin:1629987966709--><div class=\'cv\'><span class=\'notranslate\'><b>Melanie Peapell<timestamp_1629987967_cv>:&nbsp;</b></span>I am well.</div><!--end:1629987966709--><><!--begin:1629988026862--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629988026_co>:&nbsp;</b></span>That class is scheduled to start at 8 am if the class confirms.  I see you are registered on order #14039.</div><!--end:1629988026862--><><!--begin:1629988039702--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629988039_co>:&nbsp;</b></span>Once we process your registrations you will get an email with all the class details.</div><!--end:1629988039702--><><!--begin:1629988052835--><div class=\'cv\'><span class=\'notranslate\'><b>Melanie Peapell<timestamp_1629988053_cv>:&nbsp;</b></span>Thank you.</div><!--end:1629988052835--><><!--begin:1629988066902--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629988066_co>:&nbsp;</b></span>We did leave a message yesterday as we wanted to confirm the company account to enter your registration on.</div><!--end:1629988066902--><><!--begin:1629988097360--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629988097_co>:&nbsp;</b></span>We have an account with the mailing address of PO Box 016960 (R-23) Miami, FL 33101</div><!--end:1629988097360--><><!--begin:1629988130862--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629988130_co>:&nbsp;</b></span>With a note that the address of 1400 Northwest 10th Avenue Miami FL 33136 is for billing only</div><!--end:1629988130862--><><!--begin:1629988171503--><div class=\'cv\'><span class=\'notranslate\'><b>Melanie Peapell<timestamp_1629988171_cv>:&nbsp;</b></span>My director, Dr. Jennifer Laine, registered me so I&#39;m sure that is correct.</div><!--end:1629988171503--><><!--begin:1629988250046--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629988249_co>:&nbsp;</b></span>Could you speak with Jennifer and have her reach out to me either via email or by phone so I can finish processing your registration and get you the details.  Our number is <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a> or email address is <a href=\'mailto:tiffany@cregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>tiffany@cregs.com</a></div><!--end:1629988250046--><><!--begin:1629988578217--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629988578_co>:&nbsp;</b></span>Is there anything else I can assist you with in the meantime? </div><!--end:1629988578217--><><!--begin:1629989217818--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629989217_co>:&nbsp;</b></span>I will try to reach out to Jennifer later today if I have not heard back.  Have a wonderful day!</div><!--end:1629989217818--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'What time does the in person training in Fort Lauderdale (8/30 - 9/3) begin and finish?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Melanie Peapell!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMelanie Peapell: I am well.\r\nTiffany: That class is scheduled to start at 8 am if the class confirms.  I see you are registered on order #14039.\r\nTiffany: Once we process your registrations you will get an email with all the class details.\r\nMelanie Peapell: Thank you.\r\nTiffany: We did leave a message yesterday as we wanted to confirm the company account to enter your registration on.\r\nTiffany: We have an account with the mailing address of PO Box 016960 (R-23) Miami, FL 33101\r\nTiffany: With a note that the address of 1400 Northwest 10th Avenue Miami FL 33136 is for billing only\r\nMelanie Peapell: My director, Dr. Jennifer Laine, registered me so I&#39;m sure that is correct.\r\nTiffany: Could you speak with Jennifer and have her reach out to me either via email or by phone so I can finish processing your registration and get you the details.  Our number is tel:8007112706 or email address is mailto:tiffany@cregs.com\r\nTiffany: Is there anything else I can assist you with in the meantime? \r\nTiffany: I will try to reach out to Jennifer later today if I have not heard back.  Have a wonderful day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('2546293725E', 1629990859, 1629991399, 2, 23, 22, 3, 0, 0, 5, 0, 4133, 0, 0, 0, 0, 'Tatiana', 'tbenitez@gleassociates.com', '47.206.207.125', '44358f91db64c46bd2659be7374eaca8', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-GLE Associates-cus-', 'Hello, \r\n\r\nIs the 40 hour Hazwoper training in Ft. Lauderdale on 8/31-9/3 still planned to happen? And is this an in-person training? We have a potential new hire we would like to get scheduled and I would like to confirm before signing them up.\r\n\r\nThank you!', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, \r\n\r\nIs the 40 hour Hazwoper training in Ft. Lauderdale on 8/31-9/3 still planned to happen? And is this an in-person training? We have a potential new hire we would like to get scheduled and I would like to confirm before signing them up.\r\n\r\nThank you!</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629990863731--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629990863_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Tatiana</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629990863731--><><!--begin:1629990894527--><div class=\'cv\'><span class=\'notranslate\'><b>Tatiana<timestamp_1629990894_cv>:&nbsp;</b></span>Great, thanks how are you?</div><!--end:1629990894527--><><!--begin:1629990913395--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629990913_co>:&nbsp;</b></span>I am doing good thank you!</div><!--end:1629990913395--><><!--begin:1629990946340--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629990946_co>:&nbsp;</b></span>The class is still pending but looking good.  The class is fully in person 4/10 hour days Tuesday through Friday.</div><!--end:1629990946340--><><!--begin:1629990980449--><div class=\'cv\'><span class=\'notranslate\'><b>Tatiana<timestamp_1629990980_cv>:&nbsp;</b></span>Awesome! thank you. What time does the class start at?</div><!--end:1629990980449--><><!--begin:1629990996286--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629990996_co>:&nbsp;</b></span>8:00AM</div><!--end:1629990996286--><><!--begin:1629991010530--><div class=\'cv\'><span class=\'notranslate\'><b>Tatiana<timestamp_1629991010_cv>:&nbsp;</b></span>Okay, is there a deadline to register? </div><!--end:1629991010530--><><!--begin:1629991175284--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629991175_co>:&nbsp;</b></span>Tomorrow we will make our decision if we have enough registrations to confirm the class or if we need to cancel it.  So if you would register today that would make the decision lean more towards the confirming side of the scale.  </div><!--end:1629991175284--><><!--begin:1629991241329--><div class=\'cv\'><span class=\'notranslate\'><b>Tatiana<timestamp_1629991241_cv>:&nbsp;</b></span>Okay thank you, I will try to confirm with our new hire and get him registered. If the class ends up getting canceled will that be posted on the scheduled classes section? </div><!--end:1629991241329--><><!--begin:1629991278693--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629991278_co>:&nbsp;</b></span>The class will be removed from the website if it has been cancelled.  </div><!--end:1629991278693--><><!--begin:1629991305974--><div class=\'cv\'><span class=\'notranslate\'><b>Tatiana<timestamp_1629991306_cv>:&nbsp;</b></span>OKay, thank you for all your help. I really appreciate it!</div><!--end:1629991305974--><><!--begin:1629991338316--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629991338_co>:&nbsp;</b></span>My pleasure! Is there anything else I can assist you with today? </div><!--end:1629991338316--><><!--begin:1629991344192--><div class=\'cv\'><span class=\'notranslate\'><b>Tatiana<timestamp_1629991344_cv>:&nbsp;</b></span>nope, all set</div><!--end:1629991344192--><><!--begin:1629991363673--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629991363_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1629991363673--><><!--begin:1629991397196--><div class=\'cv\'><span class=\'notranslate\'><b>Tatiana<timestamp_1629991397_cv>:&nbsp;</b></span>thanks you too</div><!--end:1629991397196--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, \r\n\r\nIs the 40 hour Hazwoper training in Ft. Lauderdale on 8/31-9/3 still planned to happen? And is this an in-person training? We have a potential new hire we would like to get scheduled and I would like to confirm before signing them up.\r\n\r\nThank you!\r\nTiffany has joined the chat.\r\nTiffany: Hi, Tatiana!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTatiana: Great, thanks how are you?\r\nTiffany: I am doing good thank you!\r\nTiffany: The class is still pending but looking good.  The class is fully in person 4/10 hour days Tuesday through Friday.\r\nTatiana: Awesome! thank you. What time does the class start at?\r\nTiffany: 8:00AM\r\nTatiana: Okay, is there a deadline to register? \r\nTiffany: Tomorrow we will make our decision if we have enough registrations to confirm the class or if we need to cancel it.  So if you would register today that would make the decision lean more towards the confirming side of the scale.  \r\nTatiana: Okay thank you, I will try to confirm with our new hire and get him registered. If the class ends up getting canceled will that be posted on the scheduled classes section? \r\nTiffany: The class will be removed from the website if it has been cancelled.  \r\nTatiana: OKay, thank you for all your help. I really appreciate it!\r\nTiffany: My pleasure! Is there anything else I can assist you with today? \r\nTatiana: nope, all set\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nTatiana: thanks you too\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('254637711Q8', 1629999199, 1629999785, 2, 23, 23, 5, 0, 0, 5, 0, 2812, 0, 0, 0, 0, 'John Jansen', 'john_jansen@quadrachemicals.com', '12.166.187.162', 'c770dfd29eedb9ed3ef1bee3d6b703be', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Quadra-cus-', 'Cannot get logged in, waiting on password change email for 30 mins?', '<div class=\'ca\'><div class=\'info_box\'><i>Cannot get logged in, waiting on password change email for 30 mins?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1629999202082--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629999202_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>John Jansen</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1629999202082--><><!--begin:1629999212915--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1629999213_cv>:&nbsp;</b></span>Great</div><!--end:1629999212915--><><!--begin:1629999249923--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629999249_co>:&nbsp;</b></span>Please give me one moment to look you up</div><!--end:1629999249923--><><!--begin:1629999286510--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629999286_co>:&nbsp;</b></span>Please use the following information to log in: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1629999286510--><><!--begin:1629999299963--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629999299_co>:&nbsp;</b></span>Username/Email: <a href=\'mailto:john_jansen@quadrachemicals.com\' target=\'_blank\' rel=\'noopener noreferrer\'>john_jansen@quadrachemicals.com</a></div><!--end:1629999299963--><><!--begin:1629999310339--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629999310_co>:&nbsp;</b></span>Temporary Password: safety123</div><!--end:1629999310339--><><!--begin:1629999392690--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1629999392_cv>:&nbsp;</b></span>Perfect, I&#39;m in, Thank you</div><!--end:1629999392690--><><!--begin:1629999412432--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629999412_co>:&nbsp;</b></span>My pleasure! Is there anything else I can assist you with today?</div><!--end:1629999412432--><><!--begin:1629999491601--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1629999491_cv>:&nbsp;</b></span>No, That is all, Have a great day</div><!--end:1629999491601--><><!--begin:1629999515789--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1629999515_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day as well!</div><!--end:1629999515789--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Cannot get logged in, waiting on password change email for 30 mins?\r\nTiffany has joined the chat.\r\nTiffany: Hi, John Jansen!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJohn Jansen: Great\r\nTiffany: Please give me one moment to look you up\r\nTiffany: Please use the following information to log in: https://csregsonline.com/\r\nTiffany: Username/Email: mailto:john_jansen@quadrachemicals.com\r\nTiffany: Temporary Password: safety123\r\nJohn Jansen: Perfect, I&#39;m in, Thank you\r\nTiffany: My pleasure! Is there anything else I can assist you with today?\r\nJohn Jansen: No, That is all, Have a great day\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('254639498YH', 1630000980, 1630003103, 2, 19, 17, 15, 0, 0, 5, 1, 6926, 0, 0, 0, 0, 'John Jansen', 'john_jansen@quadrachemicals.com', '12.166.187.162', 'c770dfd29eedb9ed3ef1bee3d6b703be', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Quadra-cus-', 'New invitation not sent', '<div class=\'ca\'><div class=\'info_box\'><i>New invitation not sent</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1630001014531--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630001014_co>:&nbsp;</b></span>Hi this is Tracy  How can I help you?</div><!--end:1630001014531--><><!--begin:1630001065069--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630001065_cv>:&nbsp;</b></span>Hi, I&#39;m trying to send an invitation to a coworker, does not seem to be sending it to her</div><!--end:1630001065069--><><!--begin:1630001087086--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630001087_cv>:&nbsp;</b></span><a href=\'mailto:seng_vongvilay@quadrachemicals.com\' target=\'_blank\' rel=\'noopener noreferrer\'>seng_vongvilay@quadrachemicals.com</a></div><!--end:1630001087086--><><!--begin:1630001137771--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630001137_co>:&nbsp;</b></span>Are you trying to invite her from your Group Manager Account?</div><!--end:1630001137771--><><!--begin:1630001161486--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630001161_cv>:&nbsp;</b></span>It shows seat details</div><!--end:1630001161486--><><!--begin:1630001187021--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630001187_cv>:&nbsp;</b></span>I see her under invitations</div><!--end:1630001187021--><><!--begin:1630001220097--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630001220_co>:&nbsp;</b></span>Let me take a look</div><!--end:1630001220097--><><!--begin:1630001369223--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630001369_co>:&nbsp;</b></span>It shows that it is Awaiting Response has she checked her email for the invitation including Junk/Spam?</div><!--end:1630001369223--><><!--begin:1630001465752--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630001465_cv>:&nbsp;</b></span>Just checked, not in junk or spam or her inbox</div><!--end:1630001465752--><><!--begin:1630001535757--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630001535_cv>:&nbsp;</b></span>Earlier today I was trying to do an automated password reset. Never got the email. Tiffany helped me to reset it</div><!--end:1630001535757--><><!--begin:1630001560810--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630001560_co>:&nbsp;</b></span>Let me retry it</div><!--end:1630001560810--><><!--begin:1630001817727--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630001818_cv>:&nbsp;</b></span>still not here</div><!--end:1630001817727--><><!--begin:1630001850236--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630001850_co>:&nbsp;</b></span>Just a second more</div><!--end:1630001850236--><><!--begin:1630001864125--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630001864_cv>:&nbsp;</b></span>No worries, just giving you an update</div><!--end:1630001864125--><><!--begin:1630001935579--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630001935_co>:&nbsp;</b></span>Check again and it should be there.</div><!--end:1630001935579--><><!--begin:1630001970772--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630001970_co>:&nbsp;</b></span>This is the email address it was sent to <a href=\'mailto:seng_vongvilay@quadrachemicals.com\' target=\'_blank\' rel=\'noopener noreferrer\'>seng_vongvilay@quadrachemicals.com</a></div><!--end:1630001970772--><><!--begin:1630002032745--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630002032_cv>:&nbsp;</b></span>Darn, still nothing</div><!--end:1630002032745--><><!--begin:1630002058936--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630002059_cv>:&nbsp;</b></span><a href=\'mailto:Seng_Vongvilay@quadrachemicals.com\' target=\'_blank\' rel=\'noopener noreferrer\'>Seng_Vongvilay@quadrachemicals.com</a></div><!--end:1630002058936--><><!--begin:1630002074018--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630002074_cv>:&nbsp;</b></span>That is a copy from our address book</div><!--end:1630002074018--><><!--begin:1630002130435--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630002130_co>:&nbsp;</b></span>So we are sure the email address is correct - right?</div><!--end:1630002130435--><><!--begin:1630002163874--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630002164_cv>:&nbsp;</b></span>Yes, can she send an email to you to make sure?</div><!--end:1630002163874--><><!--begin:1630002261716--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630002261_co>:&nbsp;</b></span>Sure  I am wondering if your company server is stopping the emails.  You mentioned that the email to reset you password wouldn&#39;t come through either.  My email address is  <a href=\'mailto:2csec@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>2csec@csregs.com</a></div><!--end:1630002261716--><><!--begin:1630002571262--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630002571_co>:&nbsp;</b></span>Did she send the email?</div><!--end:1630002571262--><><!--begin:1630002806906--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630002807_cv>:&nbsp;</b></span>Yes, a few mins ago</div><!--end:1630002806906--><><!--begin:1630002887959--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630002888_co>:&nbsp;</b></span>I have not received any emails at all in the last 20 minutes</div><!--end:1630002887959--><><!--begin:1630002958367--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630002958_cv>:&nbsp;</b></span>OK, I will get with IT to see what is happening from our end.</div><!--end:1630002958367--><><!--begin:1630002973159--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630002973_cv>:&nbsp;</b></span>What email address is the invitation coming from ?</div><!--end:1630002973159--><><!--begin:1630003030590--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630003030_co>:&nbsp;</b></span><a href=\'mailto:orders@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>orders@csregs.com</a>   Sorry I couldn&#39;t have been more help!!</div><!--end:1630003030590--><><!--begin:1630003073521--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630003073_cv>:&nbsp;</b></span>No problem, we are narrowing down the issue</div><!--end:1630003073521--><><!--begin:1630003079818--><div class=\'cv\'><span class=\'notranslate\'><b>John Jansen<timestamp_1630003079_cv>:&nbsp;</b></span>Have a great day</div><!--end:1630003079818--><><!--begin:1630003103398--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630003103_co>:&nbsp;</b></span>You too!!</div><!--end:1630003103398--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'New invitation not sent\r\nTracy has joined the chat.\r\nTracy: Hi this is Tracy  How can I help you?\r\nJohn Jansen: Hi, I&#39;m trying to send an invitation to a coworker, does not seem to be sending it to her\r\nJohn Jansen: mailto:seng_vongvilay@quadrachemicals.com\r\nTracy: Are you trying to invite her from your Group Manager Account?\r\nJohn Jansen: It shows seat details\r\nJohn Jansen: I see her under invitations\r\nTracy: Let me take a look\r\nTracy: It shows that it is Awaiting Response has she checked her email for the invitation including Junk/Spam?\r\nJohn Jansen: Just checked, not in junk or spam or her inbox\r\nJohn Jansen: Earlier today I was trying to do an automated password reset. Never got the email. Tiffany helped me to reset it\r\nTracy: Let me retry it\r\nJohn Jansen: still not here\r\nTracy: Just a second more\r\nJohn Jansen: No worries, just giving you an update\r\nTracy: Check again and it should be there.\r\nTracy: This is the email address it was sent to mailto:seng_vongvilay@quadrachemicals.com\r\nJohn Jansen: Darn, still nothing\r\nJohn Jansen: mailto:Seng_Vongvilay@quadrachemicals.com\r\nJohn Jansen: That is a copy from our address book\r\nTracy: So we are sure the email address is correct - right?\r\nJohn Jansen: Yes, can she send an email to you to make sure?\r\nTracy: Sure  I am wondering if your company server is stopping the emails.  You mentioned that the email to reset you password wouldn&#39;t come through either.  My email address is  mailto:2csec@csregs.com\r\nTracy: Did she send the email?\r\nJohn Jansen: Yes, a few mins ago\r\nTracy: I have not received any emails at all in the last 20 minutes\r\nJohn Jansen: OK, I will get with IT to see what is happening from our end.\r\nJohn Jansen: What email address is the invitation coming from ?\r\nTracy: mailto:orders@csregs.com   Sorry I couldn&#39;t have been more help!!\r\nJohn Jansen: No problem, we are narrowing down the issue\r\nJohn Jansen: Have a great day\r\nTracy: You too!!\r\nThe party has left.  Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('254651983BB', 1630013456, 1630013752, 2, 23, 8, 6, 0, 0, 0, 0, 2692, 0, 0, 0, 0, 'John', 'calenviron@yahoo.com', '73.222.72.150', '3845fd2984a465f0c3075d90e208a837', 'Select Area of Inquiry:-_-Other-cus-Company-_-CEMS Co., Inc.-cus-', 'RE 24 H HAZWOPER, online version. Can the online version of the training be done at the pace I need. I have to take it during working hours, and I will have phone calls, meetings, and other interruptions that will require me to stop of an undertermined length of time. I would be squeezing the training in with my work.  I need a program that I can stop and then resume. If I have to complete a whole module once I start, or start over because I stop, it would not be worth my while. Also, much of the training is redundant, can you skip or speed through the modules and take the test?', '<div class=\'ca\'><div class=\'info_box\'><i>RE 24 H HAZWOPER, online version. Can the online version of the training be done at the pace I need. I have to take it during working hours, and I will have phone calls, meetings, and other interruptions that will require me to stop of an undertermined length of time. I would be squeezing the training in with my work.  I need a program that I can stop and then resume. If I have to complete a whole module once I start, or start over because I stop, it would not be worth my while. Also, much of the training is redundant, can you skip or speed through the modules and take the test?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1630013458592--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630013458_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>John</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1630013458592--><><!--begin:1630013468082--><div class=\'cv\'><span class=\'notranslate\'><b>John<timestamp_1630013468_cv>:&nbsp;</b></span>Busy.</div><!--end:1630013468082--><><!--begin:1630013493596--><div class=\'cv\'><span class=\'notranslate\'><b>John<timestamp_1630013493_cv>:&nbsp;</b></span>I do not mean to be rude, but I am.</div><!--end:1630013493596--><><!--begin:1630013604581--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630013604_co>:&nbsp;</b></span>The online course you can complete over a course of 90 days at your convenience.  The only things you cannot stop in the middle of and pick back up where you let off are any videos and the final assessment.  </div><!--end:1630013604581--><><!--begin:1630013631618--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630013631_co>:&nbsp;</b></span>You cannot fast forward through the course as it is a timed course per OSHA regulation</div><!--end:1630013631618--><><!--begin:1630013666882--><div class=\'cv\'><span class=\'notranslate\'><b>John<timestamp_1630013667_cv>:&nbsp;</b></span>Too bad. Thanks. By.</div><!--end:1630013666882--><><!--begin:1630013680961--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630013680_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1630013680961--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'RE 24 H HAZWOPER, online version. Can the online version of the training be done at the pace I need. I have to take it during working hours, and I will have phone calls, meetings, and other interruptions that will require me to stop of an undertermined length of time. I would be squeezing the training in with my work.  I need a program that I can stop and then resume. If I have to complete a whole module once I start, or start over because I stop, it would not be worth my while. Also, much of the training is redundant, can you skip or speed through the modules and take the test?\r\nTiffany has joined the chat.\r\nTiffany: Hi, John!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJohn: Busy.\r\nJohn: I do not mean to be rude, but I am.\r\nTiffany: The online course you can complete over a course of 90 days at your convenience.  The only things you cannot stop in the middle of and pick back up where you let off are any videos and the final assessment.  \r\nTiffany: You cannot fast forward through the course as it is a timed course per OSHA regulation\r\nJohn: Too bad. Thanks. By.\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('254993642QV', 1630355117, 1630355259, 1, 23, 9, 6, 0, 0, 5, 0, 2812, 0, 0, 0, 0, 'Ankur ', 'ankur.dass@arkema.com', '50.226.227.155', 'a951a217aea17b758cddbcfa1e4fc36d', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Arkema-cus-Online Course-_-8 hour HAZWOPER-cus-', 'Unable to proceed past \"Course Overview\"; all the lessons are greyed-out. Please advise. ', '<div class=\'ca\'><div class=\'info_box\'><i>Unable to proceed past \"Course Overview\"; all the lessons are greyed-out. Please advise. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1630355119674--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630355120_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ankur </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1630355119674--><><!--begin:1630355131597--><div class=\'cv\'><span class=\'notranslate\'><b>Ankur <timestamp_1630355133_cv>:&nbsp;</b></span>I&#39;m alright, how about you?</div><!--end:1630355131597--><><!--begin:1630355151807--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630355151_co>:&nbsp;</b></span>I am good thank you</div><!--end:1630355151807--><><!--begin:1630355168127--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630355168_co>:&nbsp;</b></span>After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  <br> <br>Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  <br><br>Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. </div><!--end:1630355168127--><><!--begin:1630355210304--><div class=\'cv\'><span class=\'notranslate\'><b>Ankur <timestamp_1630355210_cv>:&nbsp;</b></span>got it, thank you</div><!--end:1630355210304--><><!--begin:1630355220757--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630355220_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1630355220757--><><!--begin:1630355235592--><div class=\'cv\'><span class=\'notranslate\'><b>Ankur <timestamp_1630355236_cv>:&nbsp;</b></span>no, all set. thanks!</div><!--end:1630355235592--><><!--begin:1630355243846--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630355243_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1630355243846--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Unable to proceed past \"Course Overview\"; all the lessons are greyed-out. Please advise. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Ankur !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAnkur : I&#39;m alright, how about you?\r\nTiffany: I am good thank you\r\nTiffany: After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. \r\nAnkur : got it, thank you\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nAnkur : no, all set. thanks!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('255068004Z9', 1630429497, 1630429791, 2, 23, 27, 8, 0, 0, 5, 0, 4086, 178, 0, 0, 0, 'anthony adams', 'Anthonyadams0504@gmail.com', '12.110.154.41', '6c74801bd4b34e0230f902b6ebd65741', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Menzies aviation-cus-', 'it says my email is wrong ', '<div class=\'ca\'><div class=\'info_box\'><i>it says my email is wrong </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1630429500396--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630429500_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>anthony adams</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1630429500396--><><!--begin:1630429515590--><div class=\'cv\'><span class=\'notranslate\'><b>anthony adams<timestamp_1630429515_cv>:&nbsp;</b></span>im well and you?</div><!--end:1630429515590--><><!--begin:1630429544406--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630429544_co>:&nbsp;</b></span>I am good thank you.  </div><!--end:1630429544406--><><!--begin:1630429566742--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630429566_co>:&nbsp;</b></span>Can you please try clicking the link below and logging in again to ensure you are on the right log in page.</div><!--end:1630429566742--><><!--begin:1630429568146--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630429568_co>:&nbsp;</b></span><a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1630429568146--><><!--begin:1630429594052--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630429593_co>:&nbsp;</b></span>Email address is case sensitive I believe so be sure you are entering it as <a href=\'mailto:Anthonyadams0504@gamail.com\' target=\'_blank\' rel=\'noopener noreferrer\'>Anthonyadams0504@gamail.com</a></div><!--end:1630429594052--><><!--begin:1630429621476--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630429621_co>:&nbsp;</b></span>oh I see the error now :) there is an extra a in the accounts email address</div><!--end:1630429621476--><><!--begin:1630429650115--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630429650_co>:&nbsp;</b></span>I will update your account to reflect the email address of </div><!--end:1630429650115--><><!--begin:1630429652562--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630429652_co>:&nbsp;</b></span><a href=\'mailto:Anthonyadams0504@gmail.com\' target=\'_blank\' rel=\'noopener noreferrer\'>Anthonyadams0504@gmail.com</a></div><!--end:1630429652562--><><!--begin:1630429668668--><div class=\'cv\'><span class=\'notranslate\'><b>anthony adams<timestamp_1630429668_cv>:&nbsp;</b></span>yes please and thank you so much </div><!--end:1630429668668--><><!--begin:1630429670796--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630429670_co>:&nbsp;</b></span>please try logging in now</div><!--end:1630429670796--><><!--begin:1630429704794--><div class=\'cv\'><span class=\'notranslate\'><b>anthony adams<timestamp_1630429704_cv>:&nbsp;</b></span>perfect thank you so much </div><!--end:1630429704794--><><!--begin:1630429734526--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630429734_co>:&nbsp;</b></span>My pleasure! Is there anything else I can assist you with today?</div><!--end:1630429734526--><><!--begin:1630429752554--><div class=\'cv\'><span class=\'notranslate\'><b>anthony adams<timestamp_1630429752_cv>:&nbsp;</b></span>no thank you you were a huge help</div><!--end:1630429752554--><><!--begin:1630429762966--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630429762_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1630429762966--><><!--begin:1630429780090--><div class=\'cv\'><span class=\'notranslate\'><b>anthony adams<timestamp_1630429780_cv>:&nbsp;</b></span>thanks </div><!--end:1630429780090--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'it says my email is wrong \r\nTiffany has joined the chat.\r\nTiffany: Hi, anthony adams!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nanthony adams: im well and you?\r\nTiffany: I am good thank you.  \r\nTiffany: Can you please try clicking the link below and logging in again to ensure you are on the right log in page.\r\nTiffany: https://csregsonline.com/\r\nTiffany: Email address is case sensitive I believe so be sure you are entering it as mailto:Anthonyadams0504@gamail.com\r\nTiffany: oh I see the error now :) there is an extra a in the accounts email address\r\nTiffany: I will update your account to reflect the email address of \r\nTiffany: mailto:Anthonyadams0504@gmail.com\r\nanthony adams: yes please and thank you so much \r\nTiffany: please try logging in now\r\nanthony adams: perfect thank you so much \r\nTiffany: My pleasure! Is there anything else I can assist you with today?\r\nanthony adams: no thank you you were a huge help\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nanthony adams: thanks \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('255075201CT', 1630436697, 1630437282, 2, 23, 30, 9, 0, 0, 0, 0, 2761, 0, 0, 0, 0, 'David Flores-Felix', 'david.flores-felix@wsp.com', '172.113.13.147', '4519ddc630b9443edb92fe9c73363391', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-WSP USA-cus-', 'Since the 8-Hour HAZWOPER Annual Refresher - instructor led course was canceled, can a \"DRESS OUT EXERCISE\" be requested if I reschedule for the 8-Hour OSHA HAZWOPER Annual Refresher - Online Training?', '<div class=\'ca\'><div class=\'info_box\'><i>Since the 8-Hour HAZWOPER Annual Refresher - instructor led course was canceled, can a \"DRESS OUT EXERCISE\" be requested if I reschedule for the 8-Hour OSHA HAZWOPER Annual Refresher - Online Training?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1630436702431--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630436702_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>David Flores-Felix</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1630436702431--><><!--begin:1630436726963--><div class=\'cv\'><span class=\'notranslate\'><b>David Flores-Felix<timestamp_1630436727_cv>:&nbsp;</b></span>Hello Tiffany, I am well and you?</div><!--end:1630436726963--><><!--begin:1630436753992--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630436753_co>:&nbsp;</b></span>I am good thank you</div><!--end:1630436753992--><><!--begin:1630436799771--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630436799_co>:&nbsp;</b></span>We can reschedule you into the online class but there is no dress out exercise or hands-on training with the online 8-Hour Refresher.  </div><!--end:1630436799771--><><!--begin:1630436823767--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630436823_co>:&nbsp;</b></span>If you want the hands-on training/dress-out exercise you would need to reschedule for another seminar class date/location. </div><!--end:1630436823767--><><!--begin:1630436978787--><div class=\'cv\'><span class=\'notranslate\'><b>David Flores-Felix<timestamp_1630436979_cv>:&nbsp;</b></span>Ok, Thank you</div><!--end:1630436978787--><><!--begin:1630436981922--><div class=\'cv\'><span class=\'notranslate\'><b>David Flores-Felix<timestamp_1630436982_cv>:&nbsp;</b></span>I understand.</div><!--end:1630436981922--><><!--begin:1630436989262--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630436989_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1630436989262--><><!--begin:1630437276760--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630437276_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1630437276760--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Since the 8-Hour HAZWOPER Annual Refresher - instructor led course was canceled, can a \"DRESS OUT EXERCISE\" be requested if I reschedule for the 8-Hour OSHA HAZWOPER Annual Refresher - Online Training?\r\nTiffany has joined the chat.\r\nTiffany: Hi, David Flores-Felix!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDavid Flores-Felix: Hello Tiffany, I am well and you?\r\nTiffany: I am good thank you\r\nTiffany: We can reschedule you into the online class but there is no dress out exercise or hands-on training with the online 8-Hour Refresher.  \r\nTiffany: If you want the hands-on training/dress-out exercise you would need to reschedule for another seminar class date/location. \r\nDavid Flores-Felix: Ok, Thank you\r\nDavid Flores-Felix: I understand.\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('25514874955', 1630510231, 1630511034, 2, 19, 16, 14, 0, 0, 0, 0, 2853, 0, 0, 0, 0, 'Travis', 'tdewitt@apachejunctionaz.gov', '172.58.95.67', '9855bee9c64e7a270184bda23c387f64', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Apache Junction Water District-cus-', 'when I log in it says my password is wrong and when I reset it then it says my email does not exist', '<div class=\'ca\'><div class=\'info_box\'><i>when I log in it says my password is wrong and when I reset it then it says my email does not exist</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1630510276582--><div class=\'cv\'><span class=\'notranslate\'><b>Travis<timestamp_1630510276_cv>:&nbsp;</b></span>hello</div><!--end:1630510276582--><><!--begin:1630510286465--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630510286_co>:&nbsp;</b></span>Sorry you are having this problem.  Can I have your name so I can look into this?</div><!--end:1630510286465--><><!--begin:1630510297176--><div class=\'cv\'><span class=\'notranslate\'><b>Travis<timestamp_1630510296_cv>:&nbsp;</b></span>Travis Dewitt</div><!--end:1630510297176--><><!--begin:1630510328132--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630510328_co>:&nbsp;</b></span>Just a minute while I look into it</div><!--end:1630510328132--><><!--begin:1630510424404--><div class=\'cv\'><span class=\'notranslate\'><b>Travis<timestamp_1630510424_cv>:&nbsp;</b></span>ok</div><!--end:1630510424404--><><!--begin:1630510509006--><div class=\'cv\'><span class=\'notranslate\'><b>Travis<timestamp_1630510508_cv>:&nbsp;</b></span>hello</div><!--end:1630510509006--><><!--begin:1630510517055--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630510517_co>:&nbsp;</b></span>Please try using these credentials</div><!--end:1630510517055--><><!--begin:1630510542526--><div class=\'cv\'><span class=\'notranslate\'><b>Travis<timestamp_1630510542_cv>:&nbsp;</b></span>what credentials?</div><!--end:1630510542526--><><!--begin:1630510595509--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630510595_co>:&nbsp;</b></span><a href=\'mailto:itt@apacheJunctionaz.gov\' target=\'_blank\' rel=\'noopener noreferrer\'>itt@apacheJunctionaz.gov</a>                Password training1</div><!--end:1630510595509--><><!--begin:1630510702933--><div class=\'cv\'><span class=\'notranslate\'><b>Travis<timestamp_1630510703_cv>:&nbsp;</b></span>does not work</div><!--end:1630510702933--><><!--begin:1630510840195--><div class=\'cv\'><span class=\'notranslate\'><b>Travis<timestamp_1630510840_cv>:&nbsp;</b></span>hello</div><!--end:1630510840195--><><!--begin:1630510866304--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630510866_co>:&nbsp;</b></span>I am looking into this</div><!--end:1630510866304--><><!--begin:1630511010658--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630511010_co>:&nbsp;</b></span>I am going to have our IT Specialist call you about this.</div><!--end:1630511010658--><><!--begin:1630511034352--><div class=\'cv\'><span class=\'notranslate\'><b>Travis<timestamp_1630511034_cv>:&nbsp;</b></span>ok</div><!--end:1630511034352--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'when I log in it says my password is wrong and when I reset it then it says my email does not exist\r\nTracy has joined the chat.\r\nTravis: hello\r\nTracy: Sorry you are having this problem.  Can I have your name so I can look into this?\r\nTravis: Travis Dewitt\r\nTracy: Just a minute while I look into it\r\nTravis: ok\r\nTravis: hello\r\nTracy: Please try using these credentials\r\nTravis: what credentials?\r\nTracy: mailto:itt@apacheJunctionaz.gov                Password training1\r\nTravis: does not work\r\nTravis: hello\r\nTracy: I am looking into this\r\nTracy: I am going to have our IT Specialist call you about this.\r\nTravis: ok\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('255163087TN', 1630524566, 1630524703, 2, 23, 13, 10, 0, 0, 5, 0, 2381, 179, 0, 0, 0, 'crizmon', 'crizmon@hlworegon.com', '68.67.105.121', '77b9bb65d38aa3e3465788b1bc4d8628', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-hlw-cus-', 'I am looking at the 40 hour Hazwoper online training for one of our employees. I do not see anywhere that the 8 hour in person classes locations and days are listed. Is it the same places and times as the 8 hour refresher?', '<div class=\'ca\'><div class=\'info_box\'><i>I am looking at the 40 hour Hazwoper online training for one of our employees. I do not see anywhere that the 8 hour in person classes locations and days are listed. Is it the same places and times as the 8 hour refresher?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1630524570766--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630524570_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>crizmon</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1630524570766--><><!--begin:1630524581843--><div class=\'cv\'><span class=\'notranslate\'><b>crizmon<timestamp_1630524580_cv>:&nbsp;</b></span>good</div><!--end:1630524581843--><><!--begin:1630524584603--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630524584_co>:&nbsp;</b></span>Yes that is correct</div><!--end:1630524584603--><><!--begin:1630524616829--><div class=\'cv\'><span class=\'notranslate\'><b>crizmon<timestamp_1630524615_cv>:&nbsp;</b></span>and the 8hour in person class is included with the online 40 hour hazwoper?</div><!--end:1630524616829--><><!--begin:1630524648223--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630524648_co>:&nbsp;</b></span>We do take the hands-on registrations over the phone or via email since they are at no additional cost.  Yes the cost is included.    </div><!--end:1630524648223--><><!--begin:1630524662193--><div class=\'cv\'><span class=\'notranslate\'><b>crizmon<timestamp_1630524661_cv>:&nbsp;</b></span>Thanks!! </div><!--end:1630524662193--><><!--begin:1630524667522--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630524667_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1630524667522--><><!--begin:1630524692773--><div class=\'cv\'><span class=\'notranslate\'><b>crizmon<timestamp_1630524691_cv>:&nbsp;</b></span>nope, just wanted to make sure before I registered them.</div><!--end:1630524692773--><><!--begin:1630524699121--><div class=\'cv\'><span class=\'notranslate\'><b>crizmon<timestamp_1630524698_cv>:&nbsp;</b></span>have a good day!</div><!--end:1630524699121--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am looking at the 40 hour Hazwoper online training for one of our employees. I do not see anywhere that the 8 hour in person classes locations and days are listed. Is it the same places and times as the 8 hour refresher?\r\nTiffany has joined the chat.\r\nTiffany: Hi, crizmon!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\ncrizmon: good\r\nTiffany: Yes that is correct\r\ncrizmon: and the 8hour in person class is included with the online 40 hour hazwoper?\r\nTiffany: We do take the hands-on registrations over the phone or via email since they are at no additional cost.  Yes the cost is included.    \r\ncrizmon: Thanks!! \r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\ncrizmon: nope, just wanted to make sure before I registered them.\r\ncrizmon: have a good day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('255166104QR', 1630527589, 1630528827, 2, 19, 19, 16, 0, 0, 1, 0, 4446, 180, 0, 0, 0, 'Jessica Fry Perkins', 'JessicaMeltonFry@gmail.com', '134.67.29.75', '18ab208437898aa34a88b7831f1ca65a', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-EPA-cus-', 'I have recently switched jobs and am needing my 40 hour HAZWOPER records but do not have access to my old email account. Is there any way I can get copies of my 40 hour certificate and annual refreshers since 2014? I am current through December 2021, I believe. My emails addresses from my old employer were jessica.perkins@cbi.com and Jessica.Fry@aptim.com', '<div class=\'ca\'><div class=\'info_box\'><i>I have recently switched jobs and am needing my 40 hour HAZWOPER records but do not have access to my old email account. Is there any way I can get copies of my 40 hour certificate and annual refreshers since 2014? I am current through December 2021, I believe. My emails addresses from my old employer were jessica.perkins@cbi.com and Jessica.Fry@aptim.com</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1630527658499--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630527658_co>:&nbsp;</b></span>Jessica let me take a look</div><!--end:1630527658499--><><!--begin:1630527797354--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630527797_co>:&nbsp;</b></span>I show that we have records that you did your 8 hour HAZWOPER refresher classes with us from 2018 - 2020</div><!--end:1630527797354--><><!--begin:1630527868404--><div class=\'cv\'><span class=\'notranslate\'><b>Jessica Fry Perkins<timestamp_1630527868_cv>:&nbsp;</b></span>Okay, can I get copies of those? I can verify any information you need. Was there a record of my 40 hour class in 2014? </div><!--end:1630527868404--><><!--begin:1630527921371--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630527921_co>:&nbsp;</b></span>Those were under the last name of Fry.  Under Perkins we do show the other classes.</div><!--end:1630527921371--><><!--begin:1630527962876--><div class=\'cv\'><span class=\'notranslate\'><b>Jessica Fry Perkins<timestamp_1630527962_cv>:&nbsp;</b></span>Oh okay yes. that is great. my name changed in 2018. </div><!--end:1630527962876--><><!--begin:1630528017316--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630528017_co>:&nbsp;</b></span>To order replacement certificates you need to click on the link below and order them online.      <a href=\'https://csregs.com/products/certificate-replacement?_pos=1&_sid=013e1b8b4&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=1&_sid=013e1b8b4&_ss=r</a></div><!--end:1630528017316--><><!--begin:1630528147819--><div class=\'cv\'><span class=\'notranslate\'><b>Jessica Fry Perkins<timestamp_1630528147_cv>:&nbsp;</b></span><div style=\'padding: 5px; margin-bottom: 5px;\' class=\'\'><a tag=\'link\' href=\'https://cs-chatsupport.com/support/view.php?file=zgF3UR2AGXn7.png\' target=\'_blank\'><img src=\'https://cs-chatsupport.com/support/web/file_attach/zgF3UR2AGXn7.png\' style=\'max-width: 100%; max-height: 100%;\' border=0 class=\'round\'><br>zgF3UR2AGXn7.png</a></div> </div><!--end:1630528147819--><><!--begin:1630528179743--><div class=\'cv\'><span class=\'notranslate\'><b>Jessica Fry Perkins<timestamp_1630528179_cv>:&nbsp;</b></span>It is not letting me do anything. I pick digital and hit register and nothing happens. </div><!--end:1630528179743--><><!--begin:1630528328678--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630528328_co>:&nbsp;</b></span>What Browser are you using?</div><!--end:1630528328678--><><!--begin:1630528340619--><div class=\'cv\'><span class=\'notranslate\'><b>Jessica Fry Perkins<timestamp_1630528340_cv>:&nbsp;</b></span>chrome</div><!--end:1630528340619--><><!--begin:1630528417686--><div class=\'cv\'><span class=\'notranslate\'><b>Jessica Fry Perkins<timestamp_1630528417_cv>:&nbsp;</b></span>just tried Microsoft edge and got the same thing. </div><!--end:1630528417686--><><!--begin:1630528455961--><div class=\'cv\'><span class=\'notranslate\'><b>Jessica Fry Perkins<timestamp_1630528456_cv>:&nbsp;</b></span>I don&#39;t mind paying for the copies, I just need them ASAP. </div><!--end:1630528455961--><><!--begin:1630528504807--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630528504_co>:&nbsp;</b></span>They must be updating the website.  I would try again a little later,</div><!--end:1630528504807--><><!--begin:1630528560840--><div class=\'cv\'><span class=\'notranslate\'><b>Jessica Fry Perkins<timestamp_1630528560_cv>:&nbsp;</b></span>I dont have login access anymore because I no longer have those old emails. is there anyway I can order over the phone? </div><!--end:1630528560840--><><!--begin:1630528615799--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1630528615_co>:&nbsp;</b></span>All certificates have to be ordered from the website.</div><!--end:1630528615799--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have recently switched jobs and am needing my 40 hour HAZWOPER records but do not have access to my old email account. Is there any way I can get copies of my 40 hour certificate and annual refreshers since 2014? I am current through December 2021, I believe. My emails addresses from my old employer were jessica.perkins@cbi.com and Jessica.Fry@aptim.com\r\nTracy has joined the chat.\r\nTracy: Jessica let me take a look\r\nTracy: I show that we have records that you did your 8 hour HAZWOPER refresher classes with us from 2018 - 2020\r\nJessica Fry Perkins: Okay, can I get copies of those? I can verify any information you need. Was there a record of my 40 hour class in 2014? \r\nTracy: Those were under the last name of Fry.  Under Perkins we do show the other classes.\r\nJessica Fry Perkins: Oh okay yes. that is great. my name changed in 2018. \r\nTracy: To order replacement certificates you need to click on the link below and order them online.      https://csregs.com/products/certificate-replacement?_pos=1&_sid=013e1b8b4&_ss=r\r\nJessica Fry Perkins: zgF3UR2AGXn7.png \r\nJessica Fry Perkins: It is not letting me do anything. I pick digital and hit register and nothing happens. \r\nTracy: What Browser are you using?\r\nJessica Fry Perkins: chrome\r\nJessica Fry Perkins: just tried Microsoft edge and got the same thing. \r\nJessica Fry Perkins: I don&#39;t mind paying for the copies, I just need them ASAP. \r\nTracy: They must be updating the website.  I would try again a little later,\r\nJessica Fry Perkins: I dont have login access anymore because I no longer have those old emails. is there anyway I can order over the phone? \r\nTracy: All certificates have to be ordered from the website.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('255316037R3', 1630677510, 1630678470, 2, 23, 7, 5, 0, 0, 0, 0, 6297, 0, 0, 0, 0, 'Ben Stanley', 'BStanley@ecslimited.com', '47.206.143.109', '48bfd7c8f2294d9a675d9a1d9bf0dace', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-ECS Florida-cus-', 'I am interested in registering for the 40 hour w/ hands on training but am wondering where the hands on training takes place?', '<div class=\'ca\'><div class=\'info_box\'><i>I am interested in registering for the 40 hour w/ hands on training but am wondering where the hands on training takes place?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1630677513649--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630677513_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ben Stanley</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1630677513649--><><!--begin:1630677526402--><div class=\'cv\'><span class=\'notranslate\'><b>Ben Stanley<timestamp_1630677526_cv>:&nbsp;</b></span>Good and you?</div><!--end:1630677526402--><><!--begin:1630677542807--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630677542_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1630677542807--><><!--begin:1630677568395--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630677568_co>:&nbsp;</b></span>Please use the 8-HOUR HAZWOPER ANNUAL REFRESHER page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.<br><br> <br><br>Do not register for the 8-Hour HAZWOPER Refresher through the website.<br><br> <br><br>The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). <br><br> <br><br>In order to register for the hands-on class please have the students or employer call our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  <br><br>If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  </div><!--end:1630677568395--><><!--begin:1630677595283--><div class=\'cv\'><span class=\'notranslate\'><b>Ben Stanley<timestamp_1630677595_cv>:&nbsp;</b></span>Where can i find the in-person class locations?</div><!--end:1630677595283--><><!--begin:1630677614208--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630677614_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1630677614208--><><!--begin:1630677638383--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630677655_co>:&nbsp;</b></span>Use the above link as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.</div><!--end:1630677638383--><><!--begin:1630677647668--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630677655_co>:&nbsp;</b></span>The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER).</div><!--end:1630677647668--><><!--begin:1630677706468--><div class=\'cv\'><span class=\'notranslate\'><b>Ben Stanley<timestamp_1630677706_cv>:&nbsp;</b></span>Do i have a time limit to complete the 40 hour initial training?</div><!--end:1630677706468--><><!--begin:1630677728403--><div class=\'cv\'><span class=\'notranslate\'><b>Ben Stanley<timestamp_1630677728_cv>:&nbsp;</b></span>I would ideally like to do 8 hours per week because I work full-time</div><!--end:1630677728403--><><!--begin:1630677788075--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630677787_co>:&nbsp;</b></span>We have two online 40-Hour Options.  With both online 40-Hour HAZWOPER courses you receive the same overall certification.<br>Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.<br><br>With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.</div><!--end:1630677788075--><><!--begin:1630677847442--><div class=\'cv\'><span class=\'notranslate\'><b>Ben Stanley<timestamp_1630677847_cv>:&nbsp;</b></span>So with the online version I can complete the 32 hours online at my own pace?</div><!--end:1630677847442--><><!--begin:1630677923880--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630677923_co>:&nbsp;</b></span>As long as you complete the entire course within 90 days including hands-on day and back online for the exam.  </div><!--end:1630677923880--><><!--begin:1630678175552--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630678175_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1630678175552--><><!--begin:1630678218552--><div class=\'cv\'><span class=\'notranslate\'><b>Ben Stanley<timestamp_1630678218_cv>:&nbsp;</b></span>Thank you</div><!--end:1630678218552--><><!--begin:1630678246284--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630678246_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1630678246284--><><!--begin:1630678470593--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630678470_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1630678470593--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I am interested in registering for the 40 hour w/ hands on training but am wondering where the hands on training takes place?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ben Stanley!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBen Stanley: Good and you?\r\nTiffany: I am good thank you!\r\nTiffany: Please use the 8-HOUR HAZWOPER ANNUAL REFRESHER page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training. Do not register for the 8-Hour HAZWOPER Refresher through the website. The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER).  In order to register for the hands-on class please have the students or employer call our office the Monday before the class they are interested in.  We will add the student to the dress-out list and if the class confirms we will send the student a confirmation email with class details.  This email will be sent on Tuesday the week of the class.  If the class cancels, we will also be reaching out on Tuesday to notify you of that change in status.  \r\nBen Stanley: Where can i find the in-person class locations?\r\nTiffany: https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nTiffany: Use the above link as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.\r\nTiffany: The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER).\r\nBen Stanley: Do i have a time limit to complete the 40 hour initial training?\r\nBen Stanley: I would ideally like to do 8 hours per week because I work full-time\r\nTiffany: We have two online 40-Hour Options.  With both online 40-Hour HAZWOPER courses you receive the same overall certification.Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.\r\nBen Stanley: So with the online version I can complete the 32 hours online at my own pace?\r\nTiffany: As long as you complete the entire course within 90 days including hands-on day and back online for the exam.  \r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nBen Stanley: Thank you\r\nTiffany: Is there anything else I can assist you with?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('255318590N2', 1630680098, 1630680503, 2, 23, 43, 7, 0, 0, 5, 0, 2808, 0, 0, 0, 0, 'Derek Thompson', 'djthompson@enercon.com', '134.6.71.206', '4ec8270e2e5ee9158e4f28d10bf5e13f', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Enercon Services Inc.-cus-', 'I haven\'t received a certification for my 40 hour HAZWOPER class.', '<div class=\'ca\'><div class=\'info_box\'><i>I haven\'t received a certification for my 40 hour HAZWOPER class.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1630680102678--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630680102_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Derek Thompson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1630680102678--><><!--begin:1630680120855--><div class=\'cv\'><span class=\'notranslate\'><b>Derek Thompson<timestamp_1630680120_cv>:&nbsp;</b></span>I&#39;m good, how are you?</div><!--end:1630680120855--><><!--begin:1630680130183--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630680130_co>:&nbsp;</b></span>I am good thank you.</div><!--end:1630680130183--><><!--begin:1630680140255--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630680140_co>:&nbsp;</b></span>Please give me one moment to look you up</div><!--end:1630680140255--><><!--begin:1630680207890--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630680207_co>:&nbsp;</b></span>I apologize as it looks like it has not been sent out just yet.</div><!--end:1630680207890--><><!--begin:1630680218399--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630680218_co>:&nbsp;</b></span>I can get you a PDF coy at no fee due to our delay </div><!--end:1630680218399--><><!--begin:1630680230589--><div class=\'cv\'><span class=\'notranslate\'><b>Derek Thompson<timestamp_1630680230_cv>:&nbsp;</b></span>What address is it getting sent to?</div><!--end:1630680230589--><><!--begin:1630680324080--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630680324_co>:&nbsp;</b></span>The certificate will be sent via US Mail to Enercon Services attention Jennifer Meek 15770 North Dallas Parkway Suite 400 Dallas, TX 75248</div><!--end:1630680324080--><><!--begin:1630680367895--><div class=\'cv\'><span class=\'notranslate\'><b>Derek Thompson<timestamp_1630680367_cv>:&nbsp;</b></span>ok that&#39;s fine. If you wouldn&#39;t mind sending that PDF that would be great.</div><!--end:1630680367895--><><!--begin:1630680407762--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630680407_co>:&nbsp;</b></span>I will get it sent shortly</div><!--end:1630680407762--><><!--begin:1630680423275--><div class=\'cv\'><span class=\'notranslate\'><b>Derek Thompson<timestamp_1630680423_cv>:&nbsp;</b></span>Thank you!</div><!--end:1630680423275--><><!--begin:1630680498384--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1630680498_co>:&nbsp;</b></span>Have a wonderful day!</div><!--end:1630680498384--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I haven\'t received a certification for my 40 hour HAZWOPER class.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Derek Thompson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDerek Thompson: I&#39;m good, how are you?\r\nTiffany: I am good thank you.\r\nTiffany: Please give me one moment to look you up\r\nTiffany: I apologize as it looks like it has not been sent out just yet.\r\nTiffany: I can get you a PDF coy at no fee due to our delay \r\nDerek Thompson: What address is it getting sent to?\r\nTiffany: The certificate will be sent via US Mail to Enercon Services attention Jennifer Meek 15770 North Dallas Parkway Suite 400 Dallas, TX 75248\r\nDerek Thompson: ok that&#39;s fine. If you wouldn&#39;t mind sending that PDF that would be great.\r\nTiffany: I will get it sent shortly\r\nDerek Thompson: Thank you!\r\nTiffany: Have a wonderful day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
