INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('308544524YZ', 1683906020, 1683906661, 2, 23, 31, 10, 0, 0, 0, 0, 2277, 0, 0, 0, 0, 'Sheryl Brown', 'sbrown@plasticoid.com', '50.249.7.105', 'efdbdc0e8e44f06e70e4ccea29214ea4', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-The Plasticoid Company-cus-', 'I need to registar 7 of our employees.  How do I go about this with a Purchase Order?', '<div class=\'ca\'><div class=\'info_box\'><i>I need to registar 7 of our employees.  How do I go about this with a Purchase Order?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1683906024387--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683906024_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sheryl Brown</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1683906024387--><><!--begin:1683906039941--><div class=\'cv\'><span class=\'notranslate\'><b>Sheryl Brown<timestamp_1683906040_cv>:&nbsp;</b></span>I am very well.  Thank you for asking</div><!--end:1683906039941--><><!--begin:1683906056980--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683906056_co>:&nbsp;</b></span>Once you have the 7 seats in your cart there should be an area to the payment option of purhase order.  </div><!--end:1683906056980--><><!--begin:1683906078950--><div class=\'cv\'><span class=\'notranslate\'><b>Sheryl Brown<timestamp_1683906079_cv>:&nbsp;</b></span>ok Thank you</div><!--end:1683906078950--><><!--begin:1683906087010--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683906086_co>:&nbsp;</b></span>Once you place the order we do need a PDF copy of the purchase order emailed into us at <a href=\'mailto:customerservice@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>customerservice@csregs.com</a></div><!--end:1683906087010--><><!--begin:1683906161592--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683906161_co>:&nbsp;</b></span>Is there anything else I can assist you with for today?</div><!--end:1683906161592--><><!--begin:1683906659680--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1683906659_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1683906659680--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I need to registar 7 of our employees.  How do I go about this with a Purchase Order?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Sheryl Brown!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSheryl Brown: I am very well.  Thank you for asking\r\nTiffany: Once you have the 7 seats in your cart there should be an area to the payment option of purhase order.  \r\nSheryl Brown: ok Thank you\r\nTiffany: Once you place the order we do need a PDF copy of the purchase order emailed into us at mailto:customerservice@csregs.com\r\nTiffany: Is there anything else I can assist you with for today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('308798282ET', 1684159769, 1684160328, 2, 23, 23, 3, 0, 0, 0, 0, 4364, 0, 0, 0, 0, 'Lisa', 'lcornely@propertysolutionsinc.com', '50.232.94.178', '29107c7caf6e6db5e579995dffd6ddda', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Property Solutions-cus-', 'I am looking for the Hybrid HAZWOPER option where people complete 32 hours online, then do the last 8 hours in the classroom. ', '<div class=\'ca\'><div class=\'info_box\'><i>I am looking for the Hybrid HAZWOPER option where people complete 32 hours online, then do the last 8 hours in the classroom. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1684159771394--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684159771_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Lisa</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1684159771394--><><!--begin:1684159801256--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa<timestamp_1684159801_cv>:&nbsp;</b></span>Good thanks Tiffany.  How are you?</div><!--end:1684159801256--><><!--begin:1684159837364--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684159837_co>:&nbsp;</b></span>We have two online 40-Hour courses the one I believe you are referring to is located here: <a href=\'https://csregs.com/products/40-hour-osha-hazwoper\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/40-hour-osha-hazwoper</a></div><!--end:1684159837364--><><!--begin:1684159843584--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684159843_co>:&nbsp;</b></span>I am doing well thank you!</div><!--end:1684159843584--><><!--begin:1684159901397--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684159901_co>:&nbsp;</b></span>The first link is for the 40 Hour OSHA HAZWOPER - Online/WITH Hands-On Training - Standard Version.  We also have 40 Hour OSHA HAZWOPER - Online/With Hands-On Training - Hybrid Version as well: <a href=\'https://csregs.com/products/40-hour-osha-hazwoper-online-training-hybrid\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/40-hour-osha-hazwoper-online-training-hybrid</a></div><!--end:1684159901397--><><!--begin:1684159912917--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684159912_co>:&nbsp;</b></span>With both online 40-Hour HAZWOPER courses you receive the same overall certification.<br><br>Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.<br><br>With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.</div><!--end:1684159912917--><><!--begin:1684159940735--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa<timestamp_1684159940_cv>:&nbsp;</b></span>No I definitely don&#39;t want the Hybrid version, because then my folks are spending 48 hours taking the course rather than 40. </div><!--end:1684159940735--><><!--begin:1684159964134--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa<timestamp_1684159964_cv>:&nbsp;</b></span><br>I will use the first link to sign them up. Thank you. </div><!--end:1684159964134--><><!--begin:1684159974165--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684159974_co>:&nbsp;</b></span>You are welcome!</div><!--end:1684159974165--><><!--begin:1684159988053--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684159987_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1684159988053--><><!--begin:1684160278759--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684160278_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1684160278759--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am looking for the Hybrid HAZWOPER option where people complete 32 hours online, then do the last 8 hours in the classroom. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Lisa!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nLisa: Good thanks Tiffany.  How are you?\r\nTiffany: We have two online 40-Hour courses the one I believe you are referring to is located here: https://csregs.com/products/40-hour-osha-hazwoper\r\nTiffany: I am doing well thank you!\r\nTiffany: The first link is for the 40 Hour OSHA HAZWOPER - Online/WITH Hands-On Training - Standard Version.  We also have 40 Hour OSHA HAZWOPER - Online/With Hands-On Training - Hybrid Version as well: https://csregs.com/products/40-hour-osha-hazwoper-online-training-hybrid\r\nTiffany: With both online 40-Hour HAZWOPER courses you receive the same overall certification.Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.\r\nLisa: No I definitely don&#39;t want the Hybrid version, because then my folks are spending 48 hours taking the course rather than 40. \r\nLisa: I will use the first link to sign them up. Thank you. \r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3088040964Q', 1684165600, 1684165755, 2, 23, 39, 3, 0, 0, 5, 0, 3009, 0, 0, 0, 0, 'Sarah Doyle', 'sdoyle@blm.gov', '158.68.66.253', '72d0efbe4e9b9e7e591e44d8120be6cd', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-BLM-cus-', 'I need the 40 hr HAZWOPER, but I am located in Spokane WA.  I see that the hybrid course requires an 8 hr hands on portion at the nearest location (probably Seattle).  How soon after I take the online class do I need to complete this?\r\nThanks, Sarah', '<div class=\'ca\'><div class=\'info_box\'><i>I need the 40 hr HAZWOPER, but I am located in Spokane WA.  I see that the hybrid course requires an 8 hr hands on portion at the nearest location (probably Seattle).  How soon after I take the online class do I need to complete this?\r\nThanks, Sarah</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1684165605104--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684165604_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sarah Doyle</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1684165605104--><><!--begin:1684165617691--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Doyle<timestamp_1684165617_cv>:&nbsp;</b></span>I&#39;</div><!--end:1684165617691--><><!--begin:1684165621396--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Doyle<timestamp_1684165621_cv>:&nbsp;</b></span>I&#39;m good</div><!--end:1684165621396--><><!--begin:1684165654812--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684165654_co>:&nbsp;</b></span>Sarah it depends on which online 40-Hour HAZWOPER course you chose to complete. </div><!--end:1684165654812--><><!--begin:1684165659429--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684165659_co>:&nbsp;</b></span>With both online 40-Hour HAZWOPER courses you receive the same overall certification.<br><br>Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.<br><br>With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.</div><!--end:1684165659429--><><!--begin:1684165719851--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Doyle<timestamp_1684165719_cv>:&nbsp;</b></span>thanks, the hybrid version makes more sense for me I think. </div><!--end:1684165719851--><><!--begin:1684165754926--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684165754_co>:&nbsp;</b></span>I agree.  Here is a link if needed: <a href=\'https://csregs.com/products/40-hour-osha-hazwoper-online-training-hybrid\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/40-hour-osha-hazwoper-online-training-hybrid</a></div><!--end:1684165754926--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I need the 40 hr HAZWOPER, but I am located in Spokane WA.  I see that the hybrid course requires an 8 hr hands on portion at the nearest location (probably Seattle).  How soon after I take the online class do I need to complete this?\r\nThanks, Sarah\r\nTiffany has joined the chat.\r\nTiffany: Hi, Sarah Doyle!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSarah Doyle: I&#39;\r\nSarah Doyle: I&#39;m good\r\nTiffany: Sarah it depends on which online 40-Hour HAZWOPER course you chose to complete. \r\nTiffany: With both online 40-Hour HAZWOPER courses you receive the same overall certification.Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.\r\nSarah Doyle: thanks, the hybrid version makes more sense for me I think. \r\nTiffany: I agree.  Here is a link if needed: https://csregs.com/products/40-hour-osha-hazwoper-online-training-hybrid\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('30880998949', 1684171497, 1684172214, 2, 23, 43, 2, 0, 0, 5, 0, 4863, 0, 0, 0, 0, 'Aaron Gover', 'agover17@yahoo.com', '96.227.94.36', '36f8d55001646185185e56585ad4a1bc', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Kleinfelder-cus-', 'How do I register for an 8-hour in-person session after completing the online portion of the HAZWOPER course?', '<div class=\'ca\'><div class=\'info_box\'><i>How do I register for an 8-hour in-person session after completing the online portion of the HAZWOPER course?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1684171499807--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684171499_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Aaron Gover</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1684171499807--><><!--begin:1684171522595--><div class=\'cv\'><span class=\'notranslate\'><b>Aaron Gover<timestamp_1684171522_cv>:&nbsp;</b></span>I&#39;m doing well, how are you?</div><!--end:1684171522595--><><!--begin:1684171542051--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684171541_co>:&nbsp;</b></span>I am good thanks</div><!--end:1684171542051--><><!--begin:1684171558163--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684171558_co>:&nbsp;</b></span>I will send you an email with informaiton and a link to the schedule for review.  </div><!--end:1684171558163--><><!--begin:1684171569786--><div class=\'cv\'><span class=\'notranslate\'><b>Aaron Gover<timestamp_1684171569_cv>:&nbsp;</b></span>Thank you!</div><!--end:1684171569786--><><!--begin:1684171602644--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684171602_co>:&nbsp;</b></span>You can email me or call me with any questions.  Is there anything else I can assist you with for today?</div><!--end:1684171602644--><><!--begin:1684171636064--><div class=\'cv\'><span class=\'notranslate\'><b>Aaron Gover<timestamp_1684171636_cv>:&nbsp;</b></span>No, that&#39;s everything. Thank you so much!</div><!--end:1684171636064--><><!--begin:1684171648363--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684171648_co>:&nbsp;</b></span>You are welcome! My pleasure!</div><!--end:1684171648363--><><!--begin:1684171798991--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684171798_co>:&nbsp;</b></span>Have a wonderful and safe day!</div><!--end:1684171798991--><><!--begin:1684171818426--><div class=\'cv\'><span class=\'notranslate\'><b>Aaron Gover<timestamp_1684171818_cv>:&nbsp;</b></span>Actually, I do have another question. Are you able to consult?</div><!--end:1684171818426--><><!--begin:1684171823822--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684171823_co>:&nbsp;</b></span>Yes</div><!--end:1684171823822--><><!--begin:1684171834212--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684171834_co>:&nbsp;</b></span>How can I help you?</div><!--end:1684171834212--><><!--begin:1684171871873--><div class=\'cv\'><span class=\'notranslate\'><b>Aaron Gover<timestamp_1684171872_cv>:&nbsp;</b></span>Thank you. I don&#39;t see a link in the email you&#39;ve sent me to register for the 8 hour in-person session. It only provides an option to register for the 8 hour refresher. </div><!--end:1684171871873--><><!--begin:1684171961560--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684171961_co>:&nbsp;</b></span>Yes that is correct you use that link as a reference to the schedule (we hold hands on and 8-Hour refresher classes the same day).  Then to register you can either email me back or call our office as the cost is already included with the 40-Hour online portion of the course.  </div><!--end:1684171961560--><><!--begin:1684171982493--><div class=\'cv\'><span class=\'notranslate\'><b>Aaron Gover<timestamp_1684171982_cv>:&nbsp;</b></span>I see. </div><!--end:1684171982493--><><!--begin:1684171999838--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684171999_co>:&nbsp;</b></span>Do you. have any other questions?</div><!--end:1684171999838--><><!--begin:1684172109124--><div class=\'cv\'><span class=\'notranslate\'><b>Aaron Gover<timestamp_1684172109_cv>:&nbsp;</b></span>Would you be able to register for me for the June 2 Session in Somerset, NJ?</div><!--end:1684172109124--><><!--begin:1684172154653--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684172154_co>:&nbsp;</b></span>I would need you to email or call me next week to register for that class.  As we start doing hands-on students registrations the weeks before at the eariest. </div><!--end:1684172154653--><><!--begin:1684172190259--><div class=\'cv\'><span class=\'notranslate\'><b>Aaron Gover<timestamp_1684172190_cv>:&nbsp;</b></span>I see. Alright, I think I have everything I need for now. Thank you again for all your help, and have a wonderful day!</div><!--end:1684172190259--><><!--begin:1684172204780--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684172204_co>:&nbsp;</b></span>Thanks you as well!</div><!--end:1684172204780--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'How do I register for an 8-hour in-person session after completing the online portion of the HAZWOPER course?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Aaron Gover!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAaron Gover: I&#39;m doing well, how are you?\r\nTiffany: I am good thanks\r\nTiffany: I will send you an email with informaiton and a link to the schedule for review.  \r\nAaron Gover: Thank you!\r\nTiffany: You can email me or call me with any questions.  Is there anything else I can assist you with for today?\r\nAaron Gover: No, that&#39;s everything. Thank you so much!\r\nTiffany: You are welcome! My pleasure!\r\nTiffany: Have a wonderful and safe day!\r\nAaron Gover: Actually, I do have another question. Are you able to consult?\r\nTiffany: Yes\r\nTiffany: How can I help you?\r\nAaron Gover: Thank you. I don&#39;t see a link in the email you&#39;ve sent me to register for the 8 hour in-person session. It only provides an option to register for the 8 hour refresher. \r\nTiffany: Yes that is correct you use that link as a reference to the schedule (we hold hands on and 8-Hour refresher classes the same day).  Then to register you can either email me back or call our office as the cost is already included with the 40-Hour online portion of the course.  \r\nAaron Gover: I see. \r\nTiffany: Do you. have any other questions?\r\nAaron Gover: Would you be able to register for me for the June 2 Session in Somerset, NJ?\r\nTiffany: I would need you to email or call me next week to register for that class.  As we start doing hands-on students registrations the weeks before at the eariest. \r\nAaron Gover: I see. Alright, I think I have everything I need for now. Thank you again for all your help, and have a wonderful day!\r\nTiffany: Thanks you as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('309153819BH', 1684515343, 1684515971, 2, 23, 59, 5, 0, 0, 0, 0, 2784, 0, 0, 0, 0, 'Ryan Lemay', 'Ryanlemay86@gmail.com', '168.245.155.33', '1f6bcd6fa43c1c0c6d2a75d2616d12eb', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-NAVFAC-cus-', 'I signed up for a class in june in Columbus ohio, Just checking to see how many seats have been filled so i know if this class will be happening', '<div class=\'ca\'><div class=\'info_box\'><i>I signed up for a class in june in Columbus ohio, Just checking to see how many seats have been filled so i know if this class will be happening</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1684515345815--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684515345_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ryan Lemay</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1684515345815--><><!--begin:1684515360437--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Lemay<timestamp_1684515360_cv>:&nbsp;</b></span>im good how are you</div><!--end:1684515360437--><><!--begin:1684515408806--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684515408_co>:&nbsp;</b></span>The class is still pending.  We have 3 students registered which includes yourself</div><!--end:1684515408806--><><!--begin:1684515430242--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Lemay<timestamp_1684515430_cv>:&nbsp;</b></span>and how many do we need to hold the class?</div><!--end:1684515430242--><><!--begin:1684515495540--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684515495_co>:&nbsp;</b></span>I do not have an exact number as management makes the determinations  on the class status.  But I think probably 2-3 more would be needed.</div><!--end:1684515495540--><><!--begin:1684515520833--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Lemay<timestamp_1684515520_cv>:&nbsp;</b></span>ok, thank you for your help today</div><!--end:1684515520833--><><!--begin:1684515543844--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684515543_co>:&nbsp;</b></span>You are welcome!</div><!--end:1684515543844--><><!--begin:1684515553299--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684515553_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1684515553299--><><!--begin:1684515672441--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Lemay<timestamp_1684515672_cv>:&nbsp;</b></span>nope, i am good, thank you</div><!--end:1684515672441--><><!--begin:1684515698077--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684515697_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1684515698077--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I signed up for a class in june in Columbus ohio, Just checking to see how many seats have been filled so i know if this class will be happening\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ryan Lemay!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRyan Lemay: im good how are you\r\nTiffany: The class is still pending.  We have 3 students registered which includes yourself\r\nRyan Lemay: and how many do we need to hold the class?\r\nTiffany: I do not have an exact number as management makes the determinations  on the class status.  But I think probably 2-3 more would be needed.\r\nRyan Lemay: ok, thank you for your help today\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nRyan Lemay: nope, i am good, thank you\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('309577344GN', 1684938868, 1684939579, 2, 23, 60, 3, 0, 0, 0, 0, 4088, 0, 0, 0, 0, 'Lauren Koloski', 'koloskil@washtenaw.org', '198.108.4.105', '754918c7ca72d7975bff381215d05b5e', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Washtenaw County-cus-', 'I am hoping to get a refund on a class that i purchased but have not started yet. ', '<div class=\'ca\'><div class=\'info_box\'><i>I am hoping to get a refund on a class that i purchased but have not started yet. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1684938869898--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684938869_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Lauren Koloski</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1684938869898--><><!--begin:1684938879353--><div class=\'cv\'><span class=\'notranslate\'><b>Lauren Koloski<timestamp_1684938879_cv>:&nbsp;</b></span>i am well thank you!</div><!--end:1684938879353--><><!--begin:1684938882091--><div class=\'cv\'><span class=\'notranslate\'><b>Lauren Koloski<timestamp_1684938882_cv>:&nbsp;</b></span>how are you?</div><!--end:1684938882091--><><!--begin:1684938910557--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684938910_co>:&nbsp;</b></span>I am good thank you</div><!--end:1684938910557--><><!--begin:1684938916580--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684938916_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1684938916580--><><!--begin:1684938926002--><div class=\'cv\'><span class=\'notranslate\'><b>Lauren Koloski<timestamp_1684938926_cv>:&nbsp;</b></span>thank you</div><!--end:1684938926002--><><!--begin:1684939010114--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684939009_co>:&nbsp;</b></span>I show you placed an order on 05/15/23 for 2 online DOT Courses.  Since we are past 24 hours from the time the order was placed it does not qualify for a refund.  </div><!--end:1684939010114--><><!--begin:1684939028866--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684939030_co>:&nbsp;</b></span>To view full policy please see the follow webpage: <a href=\'https://csregs.com/pages/online-course-training-cancellation-transfer-and-refund-policy\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/online-course-training-cancellation-transfer-and-refund-policy</a></div><!--end:1684939028866--><><!--begin:1684939047122--><div class=\'cv\'><span class=\'notranslate\'><b>Lauren Koloski<timestamp_1684939047_cv>:&nbsp;</b></span>ok</div><!--end:1684939047122--><><!--begin:1684939055081--><div class=\'cv\'><span class=\'notranslate\'><b>Lauren Koloski<timestamp_1684939055_cv>:&nbsp;</b></span>can i get a credit towards another class?</div><!--end:1684939055081--><><!--begin:1684939125028--><div class=\'cv\'><span class=\'notranslate\'><b>Lauren Koloski<timestamp_1684939125_cv>:&nbsp;</b></span>I would like to save my credit and put it towards a Hazwoper 40 hour for new staff</div><!--end:1684939125028--><><!--begin:1684939173810--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684939173_co>:&nbsp;</b></span>I will have to get approval from management on that.  I can email you once I receieve a response. Did you want an online 40-Hour HAZWOPER or a seminar 40-Hour HAZWOPER?</div><!--end:1684939173810--><><!--begin:1684939472228--><div class=\'cv\'><span class=\'notranslate\'><b>Lauren Koloski<timestamp_1684939472_cv>:&nbsp;</b></span>it will be online for a new staff member we are hiring</div><!--end:1684939472228--><><!--begin:1684939501553--><div class=\'cv\'><span class=\'notranslate\'><b>Lauren Koloski<timestamp_1684939501_cv>:&nbsp;</b></span>I am interviewing and would like to pass a class onto them when we hire in the next few months</div><!--end:1684939501553--><><!--begin:1684939554621--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684939554_co>:&nbsp;</b></span>Okay thank you for the information.  I will talk with management and get back about your request for the credit.  </div><!--end:1684939554621--><><!--begin:1684939576757--><div class=\'cv\'><span class=\'notranslate\'><b>Lauren Koloski<timestamp_1684939576_cv>:&nbsp;</b></span>I appreciate it. Thank you<br></div><!--end:1684939576757--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am hoping to get a refund on a class that i purchased but have not started yet. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Lauren Koloski!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nLauren Koloski: i am well thank you!\r\nLauren Koloski: how are you?\r\nTiffany: I am good thank you\r\nTiffany: One moment please while I look you up\r\nLauren Koloski: thank you\r\nTiffany: I show you placed an order on 05/15/23 for 2 online DOT Courses.  Since we are past 24 hours from the time the order was placed it does not qualify for a refund.  \r\nTiffany: To view full policy please see the follow webpage: https://csregs.com/pages/online-course-training-cancellation-transfer-and-refund-policy\r\nLauren Koloski: ok\r\nLauren Koloski: can i get a credit towards another class?\r\nLauren Koloski: I would like to save my credit and put it towards a Hazwoper 40 hour for new staff\r\nTiffany: I will have to get approval from management on that.  I can email you once I receieve a response. Did you want an online 40-Hour HAZWOPER or a seminar 40-Hour HAZWOPER?\r\nLauren Koloski: it will be online for a new staff member we are hiring\r\nLauren Koloski: I am interviewing and would like to pass a class onto them when we hire in the next few months\r\nTiffany: Okay thank you for the information.  I will talk with management and get back about your request for the credit.  \r\nLauren Koloski: I appreciate it. Thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('309579267QY', 1684940776, 1684941034, 2, 23, 44, 7, 0, 0, 5, 0, 2514, 0, 0, 0, 0, 'Tiara BrownMatthew Williams', 'mwilliams@tippmanngroup.com', '205.234.113.3', '1481fde5e8013ae0a57703c53eccbebd', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Interstate Warehouse-cus-', 'We wanted to ask about the physical needed for the Hazwopper Class. All of our applicants have fulfilled one with RapidMEQ.com within the past year. Will this be acceptable to meet the requirements. Thank you. ', '<div class=\'ca\'><div class=\'info_box\'><i>We wanted to ask about the physical needed for the Hazwopper Class. All of our applicants have fulfilled one with RapidMEQ.com within the past year. Will this be acceptable to meet the requirements. Thank you. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1684940790556--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684940790_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Tiara BrownMatthew Williams</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1684940790556--><><!--begin:1684940805569--><div class=\'cv\'><span class=\'notranslate\'><b>Tiara BrownMatthew Williams<timestamp_1684940805_cv>:&nbsp;</b></span>doing well how are you</div><!--end:1684940805569--><><!--begin:1684940828072--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684940827_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1684940828072--><><!--begin:1684940870217--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684940870_co>:&nbsp;</b></span>We do not require you to bring a copy of your physical/medical records.  We want to ensure students and employers are aware anyone required to wear PPE gear for the job should be physically fit and maintain an annual physical up to date on file for their records.  Each participant is able to the dress-out exercises at their own discretion.  </div><!--end:1684940870217--><><!--begin:1684940940421--><div class=\'cv\'><span class=\'notranslate\'><b>Tiara BrownMatthew Williams<timestamp_1684940940_cv>:&nbsp;</b></span>Ok great, we just wanted to confirm if we need to show proof but that answers the question. </div><!--end:1684940940421--><><!--begin:1684940981488--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684940981_co>:&nbsp;</b></span>Great! Is there anything else I can assist you with for today?</div><!--end:1684940981488--><><!--begin:1684941011827--><div class=\'cv\'><span class=\'notranslate\'><b>Tiara BrownMatthew Williams<timestamp_1684941011_cv>:&nbsp;</b></span>No mam, thank you for getting back to me so quickly. </div><!--end:1684941011827--><><!--begin:1684941019356--><div class=\'cv\'><span class=\'notranslate\'><b>Tiara BrownMatthew Williams<timestamp_1684941019_cv>:&nbsp;</b></span>have a good rest of your day</div><!--end:1684941019356--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'We wanted to ask about the physical needed for the Hazwopper Class. All of our applicants have fulfilled one with RapidMEQ.com within the past year. Will this be acceptable to meet the requirements. Thank you. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Tiara BrownMatthew Williams!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiara BrownMatthew Williams: doing well how are you\r\nTiffany: I am good thank you!\r\nTiffany: We do not require you to bring a copy of your physical/medical records.  We want to ensure students and employers are aware anyone required to wear PPE gear for the job should be physically fit and maintain an annual physical up to date on file for their records.  Each participant is able to the dress-out exercises at their own discretion.  \r\nTiara BrownMatthew Williams: Ok great, we just wanted to confirm if we need to show proof but that answers the question. \r\nTiffany: Great! Is there anything else I can assist you with for today?\r\nTiara BrownMatthew Williams: No mam, thank you for getting back to me so quickly. \r\nTiara BrownMatthew Williams: have a good rest of your day\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('309581148VG', 1684942661, 1684943106, 2, 23, 48, 8, 0, 0, 5, 0, 5215, 379, 0, 0, 0, 'Katie Schulz', 'katarina.schulz@stantec.com', '4.4.255.190', '4d2d5476d302499eb0a88a0578f6534e', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Stantec-cus-', 'My new boss sent me an email with the link to complete my HAZWOPER training, but when I follow the link it doesn\'t provide the option to set up a new password, just to log in. The order number is #22169.', '<div class=\'ca\'><div class=\'info_box\'><i>My new boss sent me an email with the link to complete my HAZWOPER training, but when I follow the link it doesn\'t provide the option to set up a new password, just to log in. The order number is #22169.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1684942664189--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684942664_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Katie Schulz</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1684942664189--><><!--begin:1684942679363--><div class=\'cv\'><span class=\'notranslate\'><b>Katie Schulz<timestamp_1684942679_cv>:&nbsp;</b></span>I&#39;m good, thanks. How are you?</div><!--end:1684942679363--><><!--begin:1684942694329--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684942694_co>:&nbsp;</b></span>I am good thanks</div><!--end:1684942694329--><><!--begin:1684942701515--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684942701_co>:&nbsp;</b></span>One moment while I look it up please</div><!--end:1684942701515--><><!--begin:1684942755158--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684942755_co>:&nbsp;</b></span>You should have received an email invite yesterday to accept and set up your online account info.</div><!--end:1684942755158--><><!--begin:1684942761049--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684942760_co>:&nbsp;</b></span>Did you receive that email?</div><!--end:1684942761049--><><!--begin:1684942815967--><div class=\'cv\'><span class=\'notranslate\'><b>Katie Schulz<timestamp_1684942815_cv>:&nbsp;</b></span>I think he initially input the wrong email. I go by Katie, but the company-generated email used my full name katarina, which he did not realize at first. So when he sent the invite he probably sent it to <a href=\'mailto:katie.schulz@stantec.com\' target=\'_blank\' rel=\'noopener noreferrer\'>katie.schulz@stantec.com</a> when my actual email is <a href=\'mailto:katarina.schulz@stantec.com\' target=\'_blank\' rel=\'noopener noreferrer\'>katarina.schulz@stantec.com</a></div><!--end:1684942815967--><><!--begin:1684942849680--><div class=\'cv\'><span class=\'notranslate\'><b>Katie Schulz<timestamp_1684942849_cv>:&nbsp;</b></span>He forwareded me his own email confirmation, which had the link I have been trying to use. </div><!--end:1684942849680--><><!--begin:1684942864266--><div class=\'cv\'><span class=\'notranslate\'><b>Katie Schulz<timestamp_1684942864_cv>:&nbsp;</b></span>If there was a separate email, I did not get that. </div><!--end:1684942864266--><><!--begin:1684942873298--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684942873_co>:&nbsp;</b></span>I will resend the course invite now</div><!--end:1684942873298--><><!--begin:1684942906587--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684942906_co>:&nbsp;</b></span>It was originally sent to <a href=\'mailto:katie.schulz@stantec.com\' target=\'_blank\' rel=\'noopener noreferrer\'>katie.schulz@stantec.com</a></div><!--end:1684942906587--><><!--begin:1684942915787--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684942915_co>:&nbsp;</b></span>I have just sent it to 	<a href=\'mailto:katarina.schulz@stantec.com\' target=\'_blank\' rel=\'noopener noreferrer\'>katarina.schulz@stantec.com</a> </div><!--end:1684942915787--><><!--begin:1684942925214--><div class=\'cv\'><span class=\'notranslate\'><b>Katie Schulz<timestamp_1684942925_cv>:&nbsp;</b></span>Okay. I have my email open and can let you know once I&#39;ve received it. </div><!--end:1684942925214--><><!--begin:1684942935085--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684942934_co>:&nbsp;</b></span>Great!</div><!--end:1684942935085--><><!--begin:1684942983631--><div class=\'cv\'><span class=\'notranslate\'><b>Katie Schulz<timestamp_1684942983_cv>:&nbsp;</b></span>I got it and the link worked, thank you!</div><!--end:1684942983631--><><!--begin:1684943016709--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684943016_co>:&nbsp;</b></span>My pleasure! Is there anything else I can assist you with for today?</div><!--end:1684943016709--><><!--begin:1684943031821--><div class=\'cv\'><span class=\'notranslate\'><b>Katie Schulz<timestamp_1684943031_cv>:&nbsp;</b></span>No thanks, that was all I needed. </div><!--end:1684943031821--><><!--begin:1684943043177--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1684943043_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1684943043177--><><!--begin:1684943070308--><div class=\'cv\'><span class=\'notranslate\'><b>Katie Schulz<timestamp_1684943070_cv>:&nbsp;</b></span>Thanks, you too!</div><!--end:1684943070308--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'My new boss sent me an email with the link to complete my HAZWOPER training, but when I follow the link it doesn\'t provide the option to set up a new password, just to log in. The order number is #22169.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Katie Schulz!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKatie Schulz: I&#39;m good, thanks. How are you?\r\nTiffany: I am good thanks\r\nTiffany: One moment while I look it up please\r\nTiffany: You should have received an email invite yesterday to accept and set up your online account info.\r\nTiffany: Did you receive that email?\r\nKatie Schulz: I think he initially input the wrong email. I go by Katie, but the company-generated email used my full name katarina, which he did not realize at first. So when he sent the invite he probably sent it to mailto:katie.schulz@stantec.com when my actual email is mailto:katarina.schulz@stantec.com\r\nKatie Schulz: He forwareded me his own email confirmation, which had the link I have been trying to use. \r\nKatie Schulz: If there was a separate email, I did not get that. \r\nTiffany: I will resend the course invite now\r\nTiffany: It was originally sent to mailto:katie.schulz@stantec.com\r\nTiffany: I have just sent it to 	mailto:katarina.schulz@stantec.com \r\nKatie Schulz: Okay. I have my email open and can let you know once I&#39;ve received it. \r\nTiffany: Great!\r\nKatie Schulz: I got it and the link worked, thank you!\r\nTiffany: My pleasure! Is there anything else I can assist you with for today?\r\nKatie Schulz: No thanks, that was all I needed. \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nKatie Schulz: Thanks, you too!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('30966179843', 1685023285, 1685024309, 2, 23, 22, 3, 0, 0, 5, 0, 6025, 0, 0, 0, 0, 'Patricia', 'pniculas@dennistaylor.com', '47.44.51.122', 'b80c28fc82aba15e329e57273cf84948', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Dennis Taylor and Company, Inc.-cus-', 'Can I pre-register for 6 people but provide the names closer to the class dates? And what are the scheduled class times for the Atlanta location on June 20 - 23, 2023?', '<div class=\'ca\'><div class=\'info_box\'><i>Can I pre-register for 6 people but provide the names closer to the class dates? And what are the scheduled class times for the Atlanta location on June 20 - 23, 2023?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1685023287024--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685023286_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Patricia</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1685023287024--><><!--begin:1685023326214--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685023326_cv>:&nbsp;</b></span>Hi Tiffany. I&#39;m great, how are you?</div><!--end:1685023326214--><><!--begin:1685023373116--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685023372_co>:&nbsp;</b></span>I am good thank you</div><!--end:1685023373116--><><!--begin:1685023427955--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685023427_co>:&nbsp;</b></span>It is best to have names at the time the order is placed. But if you do not we will need the names a week before the class date at the latest.</div><!--end:1685023427955--><><!--begin:1685023483788--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685023483_co>:&nbsp;</b></span>The start time is set for 8:00 in Atlanta currently.  The classes are 4/10-Hour days so end time is approximately 6:00pm.  </div><!--end:1685023483788--><><!--begin:1685023522483--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685023522_cv>:&nbsp;</b></span>Understood. Yes, we know we need to certify 6 people in the next few months, but it has not been established which crew will be working on the job that requires HAZWOPER. </div><!--end:1685023522483--><><!--begin:1685023601033--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685023601_cv>:&nbsp;</b></span>Can you please confirm they will receive a 40 hr HAZWOPER certificate upon completion of the 40 hour class? </div><!--end:1685023601033--><><!--begin:1685023614944--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685023614_cv>:&nbsp;</b></span>Does that get emailed or mailed to me or our office?</div><!--end:1685023614944--><><!--begin:1685023677004--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685023676_co>:&nbsp;</b></span>Yes as long as they pass the exam with a 70% or better.  We had out the certificate in class as long as the training is paid for and he students are registered in enough time in advance.  If not then we send them via US Mail to the company.</div><!--end:1685023677004--><><!--begin:1685023753441--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685023753_cv>:&nbsp;</b></span>What happens if they don&#39;t pass with a 70% or more? Is there a makeup test day and would there be additional cost or would they need to retake the whole class again?</div><!--end:1685023753441--><><!--begin:1685023840637--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685023840_co>:&nbsp;</b></span>We usually do not have students that fail as it is an open book multiple choice exam.  </div><!--end:1685023840637--><><!--begin:1685023910249--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685023910_cv>:&nbsp;</b></span>I have to give all this information to my boss, and I know he will ask...but what if they do? Even if it is unlikely?</div><!--end:1685023910249--><><!--begin:1685024074729--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685024074_co>:&nbsp;</b></span>Usually the instructor will review missed questions after class with the student and discuss topics needed and retest if the instructor determines it is needed.  </div><!--end:1685024074729--><><!--begin:1685024117271--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685024117_cv>:&nbsp;</b></span>Thank you</div><!--end:1685024117271--><><!--begin:1685024123810--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685024123_cv>:&nbsp;</b></span>I appreciate the info and your time</div><!--end:1685024123810--><><!--begin:1685024129564--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685024129_co>:&nbsp;</b></span>You are welcome!</div><!--end:1685024129564--><><!--begin:1685024137124--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685024136_co>:&nbsp;</b></span>Is there anything else you need today?</div><!--end:1685024137124--><><!--begin:1685024196330--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685024196_cv>:&nbsp;</b></span>I just need a transcript of our chat. I requested one but haven&#39;t received it yet. Does it get emailed after we end the chat?</div><!--end:1685024196330--><><!--begin:1685024224877--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685024224_co>:&nbsp;</b></span>Yes I believe it does.  But I will send you one as well after we end the chat.  </div><!--end:1685024224877--><><!--begin:1685024239619--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685024239_cv>:&nbsp;</b></span>Perfect. My email is <a href=\'mailto:pniculas@dennistaylor.com\' target=\'_blank\' rel=\'noopener noreferrer\'>pniculas@dennistaylor.com</a></div><!--end:1685024239619--><><!--begin:1685024246304--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685024246_cv>:&nbsp;</b></span>Thank you for your help, Tiffany! Have a great day</div><!--end:1685024246304--><><!--begin:1685024246951--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685024246_co>:&nbsp;</b></span>Got it thanks</div><!--end:1685024246951--><><!--begin:1685024299239--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685024299_co>:&nbsp;</b></span>You are welcome and you as well!</div><!--end:1685024299239--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Can I pre-register for 6 people but provide the names closer to the class dates? And what are the scheduled class times for the Atlanta location on June 20 - 23, 2023?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Patricia!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nPatricia: Hi Tiffany. I&#39;m great, how are you?\r\nTiffany: I am good thank you\r\nTiffany: It is best to have names at the time the order is placed. But if you do not we will need the names a week before the class date at the latest.\r\nTiffany: The start time is set for 8:00 in Atlanta currently.  The classes are 4/10-Hour days so end time is approximately 6:00pm.  \r\nPatricia: Understood. Yes, we know we need to certify 6 people in the next few months, but it has not been established which crew will be working on the job that requires HAZWOPER. \r\nPatricia: Can you please confirm they will receive a 40 hr HAZWOPER certificate upon completion of the 40 hour class? \r\nPatricia: Does that get emailed or mailed to me or our office?\r\nTiffany: Yes as long as they pass the exam with a 70% or better.  We had out the certificate in class as long as the training is paid for and he students are registered in enough time in advance.  If not then we send them via US Mail to the company.\r\nPatricia: What happens if they don&#39;t pass with a 70% or more? Is there a makeup test day and would there be additional cost or would they need to retake the whole class again?\r\nTiffany: We usually do not have students that fail as it is an open book multiple choice exam.  \r\nPatricia: I have to give all this information to my boss, and I know he will ask...but what if they do? Even if it is unlikely?\r\nTiffany: Usually the instructor will review missed questions after class with the student and discuss topics needed and retest if the instructor determines it is needed.  \r\nPatricia: Thank you\r\nPatricia: I appreciate the info and your time\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else you need today?\r\nPatricia: I just need a transcript of our chat. I requested one but haven&#39;t received it yet. Does it get emailed after we end the chat?\r\nTiffany: Yes I believe it does.  But I will send you one as well after we end the chat.  \r\nPatricia: Perfect. My email is mailto:pniculas@dennistaylor.com\r\nPatricia: Thank you for your help, Tiffany! Have a great day\r\nTiffany: Got it thanks\r\nTiffany: You are welcome and you as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('309748593H4', 1685110088, 1685111111, 2, 23, 30, 10, 0, 0, 4, 1, 4599, 0, 0, 0, 0, 'Patricia', 'pniculas@dennistaylor.com', '47.44.51.122', 'b80c28fc82aba15e329e57273cf84948', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Dennis Taylor and Company, Inc.-cus-', 'I registered 6 people for the Atlanta June 20 - 23 HAZWOPER class. According to the email I just received, the class will take place if enough students register. What is the minimum # of students you need to hold the class, and how many do you have so far?', '<div class=\'ca\'><div class=\'info_box\'><i>I registered 6 people for the Atlanta June 20 - 23 HAZWOPER class. According to the email I just received, the class will take place if enough students register. What is the minimum # of students you need to hold the class, and how many do you have so far?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1685110092049--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685110091_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Patricia</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1685110092049--><><!--begin:1685110105492--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685110105_cv>:&nbsp;</b></span>Hi Tiffany. I&#39;m well, how are you?</div><!--end:1685110105492--><><!--begin:1685110130440--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685110130_co>:&nbsp;</b></span>I am good thank you! I believe with your six students it will be confirmed.  </div><!--end:1685110130440--><><!--begin:1685110173599--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685110173_co>:&nbsp;</b></span>Management will make the class status final determination during the week before the class.  But we usually confirm with 5-6 minimum students.</div><!--end:1685110173599--><><!--begin:1685110266163--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685110266_cv>:&nbsp;</b></span>Okay. One of our jobs is dependent on HAZWOPER training so they must take this class in June prior to the job starting. I did not know this might be an issue because it&#39;s not listed anywhere on your website prior to paying for the class.</div><!--end:1685110266163--><><!--begin:1685110378880--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685110378_co>:&nbsp;</b></span>I am highly confident the class will be confirmed as stated usualy the minimum students we confirm a class with is 5-6 .  </div><!--end:1685110378880--><><!--begin:1685110463685--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685110463_cv>:&nbsp;</b></span>Thanks. While I&#39;m not 100% confident in the &quot;usually&quot;, I will wait to hear from you the week before.</div><!--end:1685110463685--><><!--begin:1685110551437--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685110551_co>:&nbsp;</b></span>Thank you! When you start getting student names to attach to the registrations please email them over and I can update the class roster as of right now I just have you as registered for the 6 seats in order for management to see the number of registrations we have.  </div><!--end:1685110551437--><><!--begin:1685110575682--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685110575_cv>:&nbsp;</b></span>Yes, I have made a note to do so by June 12th. Thank you</div><!--end:1685110575682--><><!--begin:1685110598960--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685110598_cv>:&nbsp;</b></span>do I just email them to <a href=\'mailto:customerservice@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>customerservice@csregs.com</a></div><!--end:1685110598960--><><!--begin:1685110633485--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685110633_co>:&nbsp;</b></span>Yes, you can reply back to the emails you received from me today.  </div><!--end:1685110633485--><><!--begin:1685110645842--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685110645_cv>:&nbsp;</b></span>Will do</div><!--end:1685110645842--><><!--begin:1685110647683--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685110647_cv>:&nbsp;</b></span>Thank you</div><!--end:1685110647683--><><!--begin:1685110658113--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685110657_co>:&nbsp;</b></span>You are welcome!</div><!--end:1685110658113--><><!--begin:1685110665412--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685110665_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1685110665412--><><!--begin:1685110675067--><div class=\'cv\'><span class=\'notranslate\'><b>Patricia<timestamp_1685110675_cv>:&nbsp;</b></span>No thanks</div><!--end:1685110675067--><><!--begin:1685111108460--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685111108_co>:&nbsp;</b></span>Have a safe daY!</div><!--end:1685111108460--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I registered 6 people for the Atlanta June 20 - 23 HAZWOPER class. According to the email I just received, the class will take place if enough students register. What is the minimum # of students you need to hold the class, and how many do you have so far?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Patricia!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nPatricia: Hi Tiffany. I&#39;m well, how are you?\r\nTiffany: I am good thank you! I believe with your six students it will be confirmed.  \r\nTiffany: Management will make the class status final determination during the week before the class.  But we usually confirm with 5-6 minimum students.\r\nPatricia: Okay. One of our jobs is dependent on HAZWOPER training so they must take this class in June prior to the job starting. I did not know this might be an issue because it&#39;s not listed anywhere on your website prior to paying for the class.\r\nTiffany: I am highly confident the class will be confirmed as stated usualy the minimum students we confirm a class with is 5-6 .  \r\nPatricia: Thanks. While I&#39;m not 100% confident in the &quot;usually&quot;, I will wait to hear from you the week before.\r\nTiffany: Thank you! When you start getting student names to attach to the registrations please email them over and I can update the class roster as of right now I just have you as registered for the 6 seats in order for management to see the number of registrations we have.  \r\nPatricia: Yes, I have made a note to do so by June 12th. Thank you\r\nPatricia: do I just email them to mailto:customerservice@csregs.com\r\nTiffany: Yes, you can reply back to the emails you received from me today.  \r\nPatricia: Will do\r\nPatricia: Thank you\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nPatricia: No thanks\r\nTiffany: Have a safe daY!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('310116117Q7', 1685477597, 1685477922, 2, 23, 14, 6, 0, 0, 0, 0, 2572, 0, 0, 0, 0, 'Mostafa Ahmadzadeh', 'mahmadzadeh@exponent.com', '50.222.177.67', 'de05272caad9f9243afe61c523583020', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Exponent Inc-cus-', 'This is my first time trying to register for the fall protection online training for 11 colleagues. I wanted to know what happens after I complete my payment. How do I send the training to others?', '<div class=\'ca\'><div class=\'info_box\'><i>This is my first time trying to register for the fall protection online training for 11 colleagues. I wanted to know what happens after I complete my payment. How do I send the training to others?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1685477605528--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685477605_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Mostafa Ahmadzadeh</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1685477605528--><><!--begin:1685477628393--><div class=\'cv\'><span class=\'notranslate\'><b>Mostafa Ahmadzadeh<timestamp_1685477627_cv>:&nbsp;</b></span>good!</div><!--end:1685477628393--><><!--begin:1685477676604--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685477676_co>:&nbsp;</b></span>Can you please tell me know your request as I can not see the first message sent as there may be an error</div><!--end:1685477676604--><><!--begin:1685477706198--><div class=\'cv\'><span class=\'notranslate\'><b>Mostafa Ahmadzadeh<timestamp_1685477705_cv>:&nbsp;</b></span>This is my first time trying to register for the fall protection online training for 11 colleagues. I wanted to know what happens after I complete my payment. How do I send the training to others?</div><!--end:1685477706198--><><!--begin:1685477784919--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685477784_co>:&nbsp;</b></span>You will receive an email confirmation.  In that email there is a link to set yourself up an account in our online system.  Once you have your account set up you will be able to invite the 11 colleagues to complete the course.  </div><!--end:1685477784919--><><!--begin:1685477811735--><div class=\'cv\'><span class=\'notranslate\'><b>Mostafa Ahmadzadeh<timestamp_1685477811_cv>:&nbsp;</b></span>Will they need to create an account as well?</div><!--end:1685477811735--><><!--begin:1685477871223--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685477871_co>:&nbsp;</b></span>Yes after they get the email invite they will set up their online account and then beable to start training.  </div><!--end:1685477871223--><><!--begin:1685477920205--><div class=\'cv\'><span class=\'notranslate\'><b>Mostafa Ahmadzadeh<timestamp_1685477919_cv>:&nbsp;</b></span>Got it. Thanks Tiffany. That&#39;s all I needed. </div><!--end:1685477920205--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'This is my first time trying to register for the fall protection online training for 11 colleagues. I wanted to know what happens after I complete my payment. How do I send the training to others?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Mostafa Ahmadzadeh!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMostafa Ahmadzadeh: good!\r\nTiffany: Can you please tell me know your request as I can not see the first message sent as there may be an error\r\nMostafa Ahmadzadeh: This is my first time trying to register for the fall protection online training for 11 colleagues. I wanted to know what happens after I complete my payment. How do I send the training to others?\r\nTiffany: You will receive an email confirmation.  In that email there is a link to set yourself up an account in our online system.  Once you have your account set up you will be able to invite the 11 colleagues to complete the course.  \r\nMostafa Ahmadzadeh: Will they need to create an account as well?\r\nTiffany: Yes after they get the email invite they will set up their online account and then beable to start training.  \r\nMostafa Ahmadzadeh: Got it. Thanks Tiffany. That&#39;s all I needed. \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('310263765C8', 1685625241, 1685625527, 2, 23, 11, 6, 0, 0, 5, 0, 3880, 0, 0, 0, 0, 'Patrick Labadie', 'patrick.labadie@arcadis.com', '24.192.129.204', 'abeb7ec7e215299cd53111e905bd633b', 'Select Area of Inquiry:-_-Other-cus-Company-_-Arcadis-cus-', 'Is the course supposed to have sound?', '<div class=\'ca\'><div class=\'info_box\'><i>Is the course supposed to have sound?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1685625245243--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685625245_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Patrick Labadie</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1685625245243--><><!--begin:1685625261279--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685625261_co>:&nbsp;</b></span>Yes it should</div><!--end:1685625261279--><><!--begin:1685625264141--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Labadie<timestamp_1685625264_cv>:&nbsp;</b></span>Im doing well thank you</div><!--end:1685625264141--><><!--begin:1685625272187--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685625272_co>:&nbsp;</b></span>Some screens may not but most do.  </div><!--end:1685625272187--><><!--begin:1685625315161--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Labadie<timestamp_1685625315_cv>:&nbsp;</b></span>ok because I started the course in the overview section and I dont hear anything</div><!--end:1685625315161--><><!--begin:1685625366465--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685625366_co>:&nbsp;</b></span>Which Browser are you current logged into the training under?<br><br>Our Learning Management System (LMS) supports most modern browsers, particularly Google Chrome, Microsoft Edge, Mozilla Firefox, and Safari.<br><br>Note: Microsoft Internet Explorer is not recommended as you may experience glitching or technical errors.</div><!--end:1685625366465--><><!--begin:1685625387255--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Labadie<timestamp_1685625387_cv>:&nbsp;</b></span>chrome</div><!--end:1685625387255--><><!--begin:1685625431604--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685625431_co>:&nbsp;</b></span>I see  your are on the Hazardous Materials Regulatory Overview module does that have sound for you?</div><!--end:1685625431604--><><!--begin:1685625439479--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Labadie<timestamp_1685625439_cv>:&nbsp;</b></span>Wait it started working lol I restarted it again and it started working</div><!--end:1685625439479--><><!--begin:1685625461149--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685625461_co>:&nbsp;</b></span>Oh great news! I am glad to hear it. lol</div><!--end:1685625461149--><><!--begin:1685625477456--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Labadie<timestamp_1685625477_cv>:&nbsp;</b></span>Thank you anyway</div><!--end:1685625477456--><><!--begin:1685625482428--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685625482_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1685625482428--><><!--begin:1685625498455--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Labadie<timestamp_1685625498_cv>:&nbsp;</b></span>No I dont think so</div><!--end:1685625498455--><><!--begin:1685625510795--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685625510_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1685625510795--><><!--begin:1685625524975--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Labadie<timestamp_1685625524_cv>:&nbsp;</b></span>you too thank you</div><!--end:1685625524975--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Is the course supposed to have sound?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Patrick Labadie!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Yes it should\r\nPatrick Labadie: Im doing well thank you\r\nTiffany: Some screens may not but most do.  \r\nPatrick Labadie: ok because I started the course in the overview section and I dont hear anything\r\nTiffany: Which Browser are you current logged into the training under?Our Learning Management System (LMS) supports most modern browsers, particularly Google Chrome, Microsoft Edge, Mozilla Firefox, and Safari.Note: Microsoft Internet Explorer is not recommended as you may experience glitching or technical errors.\r\nPatrick Labadie: chrome\r\nTiffany: I see  your are on the Hazardous Materials Regulatory Overview module does that have sound for you?\r\nPatrick Labadie: Wait it started working lol I restarted it again and it started working\r\nTiffany: Oh great news! I am glad to hear it. lol\r\nPatrick Labadie: Thank you anyway\r\nTiffany: Is there anything else I can assist you with today?\r\nPatrick Labadie: No I dont think so\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nPatrick Labadie: you too thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('31035281249', 1685714299, 1685714441, 2, 23, 23, 2, 0, 0, 0, 0, 1581, 0, 0, 0, 0, 'WIlliam Brackney', 'william.brackney@westonsolutions.com', '76.255.192.249', '3a9c62ef79a41f85036e42c81147c474', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Weston Solutions-cus-', 'I need a detailed receipt for expense reporting, I was hoping to get one emailed to me.', '<div class=\'ca\'><div class=\'info_box\'><i>I need a detailed receipt for expense reporting, I was hoping to get one emailed to me.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1685714302333--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685714302_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>WIlliam Brackney</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1685714302333--><><!--begin:1685714315769--><div class=\'cv\'><span class=\'notranslate\'><b>WIlliam Brackney<timestamp_1685714315_cv>:&nbsp;</b></span>great thanks</div><!--end:1685714315769--><><!--begin:1685714363434--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685714363_co>:&nbsp;</b></span>I can get you a receipt emailed now.  Do you need it for order #22272?</div><!--end:1685714363434--><><!--begin:1685714391759--><div class=\'cv\'><span class=\'notranslate\'><b>WIlliam Brackney<timestamp_1685714391_cv>:&nbsp;</b></span>Yes thank you</div><!--end:1685714391759--><><!--begin:1685714414687--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685714414_co>:&nbsp;</b></span>I just sent it.  Please let me know if you need anything else</div><!--end:1685714414687--><><!--begin:1685714439778--><div class=\'cv\'><span class=\'notranslate\'><b>WIlliam Brackney<timestamp_1685714439_cv>:&nbsp;</b></span>That&#39;s it. Thank you</div><!--end:1685714439778--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I need a detailed receipt for expense reporting, I was hoping to get one emailed to me.\r\nTiffany has joined the chat.\r\nTiffany: Hi, WIlliam Brackney!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nWIlliam Brackney: great thanks\r\nTiffany: I can get you a receipt emailed now.  Do you need it for order #22272?\r\nWIlliam Brackney: Yes thank you\r\nTiffany: I just sent it.  Please let me know if you need anything else\r\nWIlliam Brackney: That&#39;s it. Thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3106094554W', 1685970928, 1685971433, 2, 23, 8, 6, 0, 0, 5, 0, 3197, 0, 0, 0, 0, 'Julian Mona Bermudez', 'mona.julian@cleanharbors.com', '73.226.236.175', 'cb5dc8857c7217955409f88bd0669afb', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Clean Harbors Environmental Services-99149733, 99149733-cus-', 'Never received my certificate. Please need my certificate for my training department. ', '<div class=\'ca\'><div class=\'info_box\'><i>Never received my certificate. Please need my certificate for my training department. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1685970930607--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685970930_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Julian Mona Bermudez</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1685970930607--><><!--begin:1685970940189--><div class=\'cv\'><span class=\'notranslate\'><b>Julian Mona Bermudez<timestamp_1685970940_cv>:&nbsp;</b></span>Good Tiffany </div><!--end:1685970940189--><><!--begin:1685970942332--><div class=\'cv\'><span class=\'notranslate\'><b>Julian Mona Bermudez<timestamp_1685970942_cv>:&nbsp;</b></span>You?</div><!--end:1685970942332--><><!--begin:1685970963201--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685970963_co>:&nbsp;</b></span>I am good thank you.</div><!--end:1685970963201--><><!--begin:1685970973296--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685970973_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1685970973296--><><!--begin:1685971008814--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685971008_co>:&nbsp;</b></span>Your certificate was sent back in February via US Mail to the address used on the order/registration which was: Jaime Jaramillo<br>Clean Harbors 99149733<br>42 Longwater Drive<br>Norwell MA 02061</div><!--end:1685971008814--><><!--begin:1685971079306--><div class=\'cv\'><span class=\'notranslate\'><b>Julian Mona Bermudez<timestamp_1685971079_cv>:&nbsp;</b></span>Yea im sorry that is my corporate address. They haven’t forwarded to me nor update my records</div><!--end:1685971079306--><><!--begin:1685971096770--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685971096_co>:&nbsp;</b></span>You can have the certificate reissued via PDF by placing an order: <a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a></div><!--end:1685971096770--><><!--begin:1685971112316--><div class=\'cv\'><span class=\'notranslate\'><b>Julian Mona Bermudez<timestamp_1685971112_cv>:&nbsp;</b></span>Okay thank you will do </div><!--end:1685971112316--><><!--begin:1685971134915--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685971134_co>:&nbsp;</b></span>You are welcome.  Is there anything else I can assist you with?</div><!--end:1685971134915--><><!--begin:1685971173148--><div class=\'cv\'><span class=\'notranslate\'><b>Julian Mona Bermudez<timestamp_1685971173_cv>:&nbsp;</b></span>No that was it. Thank you very much and have a blessed day </div><!--end:1685971173148--><><!--begin:1685971208873--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685971208_co>:&nbsp;</b></span>Thank you and you have a blessed day as well!</div><!--end:1685971208873--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Never received my certificate. Please need my certificate for my training department. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Julian Mona Bermudez!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJulian Mona Bermudez: Good Tiffany \r\nJulian Mona Bermudez: You?\r\nTiffany: I am good thank you.\r\nTiffany: One moment while I look you up please\r\nTiffany: Your certificate was sent back in February via US Mail to the address used on the order/registration which was: Jaime JaramilloClean Harbors 9914973342 Longwater DriveNorwell MA 02061\r\nJulian Mona Bermudez: Yea im sorry that is my corporate address. They haven’t forwarded to me nor update my records\r\nTiffany: You can have the certificate reissued via PDF by placing an order: https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\r\nJulian Mona Bermudez: Okay thank you will do \r\nTiffany: You are welcome.  Is there anything else I can assist you with?\r\nJulian Mona Bermudez: No that was it. Thank you very much and have a blessed day \r\nTiffany: Thank you and you have a blessed day as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('310613160KY', 1685974639, 1685974959, 2, 23, 14, 7, 0, 0, 5, 0, 1785, 0, 0, 0, 0, 'Blake', 'bpaskill@matw.com', '50.73.21.253', '24570ee3a5b24cc349b18ba5234e726f', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Matthews International-cus-', 'For the 8 hr HAZWOPER refresher course will the entire course be administered online? Will is be live or asynchronous? Will the employee need to be on-site at a training to take the exam at the end of the course?', '<div class=\'ca\'><div class=\'info_box\'><i>For the 8 hr HAZWOPER refresher course will the entire course be administered online? Will is be live or asynchronous? Will the employee need to be on-site at a training to take the exam at the end of the course?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1685974643435--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685974643_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Blake</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1685974643435--><><!--begin:1685974652236--><div class=\'cv\'><span class=\'notranslate\'><b>Blake<timestamp_1685974652_cv>:&nbsp;</b></span>good</div><!--end:1685974652236--><><!--begin:1685974831879--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685974831_co>:&nbsp;</b></span>If registered for our online 8-Hour HAZWOPER that is completely online self paced. Course is accessable 24/7.  Students will need to read, listen to lessons, watch videos, and do quizzes throughout the course.  There is no instructor for the online course and ALL is done online including the exam there is no in person/on a site portion.  </div><!--end:1685974831879--><><!--begin:1685974858985--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685974858_co>:&nbsp;</b></span>But we also have in person training and virtual instructor led training available if interested.  </div><!--end:1685974858985--><><!--begin:1685974955284--><div class=\'cv\'><span class=\'notranslate\'><b>Blake<timestamp_1685974955_cv>:&nbsp;</b></span>ok thank you</div><!--end:1685974955284--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'For the 8 hr HAZWOPER refresher course will the entire course be administered online? Will is be live or asynchronous? Will the employee need to be on-site at a training to take the exam at the end of the course?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Blake!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBlake: good\r\nTiffany: If registered for our online 8-Hour HAZWOPER that is completely online self paced. Course is accessable 24/7.  Students will need to read, listen to lessons, watch videos, and do quizzes throughout the course.  There is no instructor for the online course and ALL is done online including the exam there is no in person/on a site portion.  \r\nTiffany: But we also have in person training and virtual instructor led training available if interested.  \r\nBlake: ok thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('310624826J2', 1685986318, 1685986594, 2, 23, 21, 4, 0, 0, 5, 0, 3023, 386, 0, 0, 0, 'Sheryl Brown', 'sbrown@plasticoid.com', '50.249.7.105', 'aafecaf1e8c5b948f55a7ca1757fb93f', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-The Plasticoid Company-cus-', 'Could you please send another link to lmccannon@plasticoid.com  This employee has not received the link DOT Drug & Alcohol Reasonable suspicion training for Supervisors,  Our PO # 168998\r\nConfirmation DLD_Jg73BvuL6N.  Please let me know if you need any other information and please let me know when this has been sent. My email is sbrown@plasticoid.com\r\nThank you ', '<div class=\'ca\'><div class=\'info_box\'><i>Could you please send another link to lmccannon@plasticoid.com  This employee has not received the link DOT Drug & Alcohol Reasonable suspicion training for Supervisors,  Our PO # 168998\r\nConfirmation DLD_Jg73BvuL6N.  Please let me know if you need any other information and please let me know when this has been sent. My email is sbrown@plasticoid.com\r\nThank you </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1685986322302--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685986322_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sheryl Brown</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1685986322302--><><!--begin:1685986341288--><div class=\'cv\'><span class=\'notranslate\'><b>Sheryl Brown<timestamp_1685986341_cv>:&nbsp;</b></span>I am good. thank you</div><!--end:1685986341288--><><!--begin:1685986366188--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685986366_co>:&nbsp;</b></span>One moment please while I look into this</div><!--end:1685986366188--><><!--begin:1685986397147--><div class=\'cv\'><span class=\'notranslate\'><b>Sheryl Brown<timestamp_1685986397_cv>:&nbsp;</b></span>Our company number if this helps is 99007525</div><!--end:1685986397147--><><!--begin:1685986438739--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685986445_co>:&nbsp;</b></span>A new email invite has been sent to <a href=\'mailto:lmccannon@plasticoid.com\' target=\'_blank\' rel=\'noopener noreferrer\'>lmccannon@plasticoid.com</a></div><!--end:1685986438739--><><!--begin:1685986472953--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685986472_co>:&nbsp;</b></span>Is there anything else I can assist you with for today?</div><!--end:1685986472953--><><!--begin:1685986508735--><div class=\'cv\'><span class=\'notranslate\'><b>Sheryl Brown<timestamp_1685986508_cv>:&nbsp;</b></span>Thank you so much for your help.</div><!--end:1685986508735--><><!--begin:1685986522880--><div class=\'cv\'><span class=\'notranslate\'><b>Sheryl Brown<timestamp_1685986522_cv>:&nbsp;</b></span>Nothing else is needed. Again, thank you for your help.</div><!--end:1685986522880--><><!--begin:1685986530825--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685986530_co>:&nbsp;</b></span>You are welcome!</div><!--end:1685986530825--><><!--begin:1685986535585--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1685986535_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1685986535585--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Could you please send another link to lmccannon@plasticoid.com  This employee has not received the link DOT Drug & Alcohol Reasonable suspicion training for Supervisors,  Our PO # 168998\r\nConfirmation DLD_Jg73BvuL6N.  Please let me know if you need any other information and please let me know when this has been sent. My email is sbrown@plasticoid.com\r\nThank you \r\nTiffany has joined the chat.\r\nTiffany: Hi, Sheryl Brown!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSheryl Brown: I am good. thank you\r\nTiffany: One moment please while I look into this\r\nSheryl Brown: Our company number if this helps is 99007525\r\nTiffany: A new email invite has been sent to mailto:lmccannon@plasticoid.com\r\nTiffany: Is there anything else I can assist you with for today?\r\nSheryl Brown: Thank you so much for your help.\r\nSheryl Brown: Nothing else is needed. Again, thank you for your help.\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('311225720K9', 1686587213, 1686587653, 2, 23, 28, 7, 0, 0, 0, 0, 3703, 0, 0, 0, 0, 'Ryan ', 'Ryanlemay86@gmail.com', '168.245.155.36', '80c8b281e6ba2a74cbb8295ca314ca6d', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-NAVFAC-cus-', 'I am currently registered to a class that begins 6/20/2023 in Columbus ohio. Last time i was registered for this classs there were only 3 people who enrolled which wasnt enough for the class. I am checking to see how many people are currently registered to get an idea if this class will happen or not. If not i will be looking to reschedule elsewhere', '<div class=\'ca\'><div class=\'info_box\'><i>I am currently registered to a class that begins 6/20/2023 in Columbus ohio. Last time i was registered for this classs there were only 3 people who enrolled which wasnt enough for the class. I am checking to see how many people are currently registered to get an idea if this class will happen or not. If not i will be looking to reschedule elsewhere</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1686587217249--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686587217_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ryan </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1686587217249--><><!--begin:1686587256218--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan <timestamp_1686587256_cv>:&nbsp;</b></span>i am good, and you</div><!--end:1686587256218--><><!--begin:1686587275314--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686587275_co>:&nbsp;</b></span>I am good thank you</div><!--end:1686587275314--><><!--begin:1686587310531--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686587310_co>:&nbsp;</b></span>Currently we only have 3 (including yourself) for next weeks class as well.  Hopefully we get a couple more this week.  </div><!--end:1686587310531--><><!--begin:1686587357251--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686587357_co>:&nbsp;</b></span>We do have Cleveland (Independance, OH) confirmed for this week if you are able to attend that. </div><!--end:1686587357251--><><!--begin:1686587357837--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan <timestamp_1686587357_cv>:&nbsp;</b></span>i appreciate it, whats the process to reschedule else where and by doing so will we be charged a fee?</div><!--end:1686587357837--><><!--begin:1686587448611--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan <timestamp_1686587448_cv>:&nbsp;</b></span>i cant make that one as i am coming from maine</div><!--end:1686587448611--><><!--begin:1686587449885--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686587449_co>:&nbsp;</b></span>If we reschedule you while the class you are scheduled for is still pending or is confirmed there is a fee.  But if we wait for it to cancel before we reschedule you there is no fee to reschedule.  </div><!--end:1686587449885--><><!--begin:1686587467663--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686587467_co>:&nbsp;</b></span>I understand.  </div><!--end:1686587467663--><><!--begin:1686587474029--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan <timestamp_1686587474_cv>:&nbsp;</b></span>ok, i will wait to see what happens then. thank you for your help</div><!--end:1686587474029--><><!--begin:1686587535976--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686587535_co>:&nbsp;</b></span>Our Fort Washington, PA class is also confirmed for this week if that one is better.  I know it is still last minute but trying to help you with solutions.  </div><!--end:1686587535976--><><!--begin:1686587565632--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686587565_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1686587565632--><><!--begin:1686587598857--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan <timestamp_1686587598_cv>:&nbsp;</b></span>nothing else currently. i will reach out again friday to see where we are at. i will wait for class to cancel before i reschedule</div><!--end:1686587598857--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am currently registered to a class that begins 6/20/2023 in Columbus ohio. Last time i was registered for this classs there were only 3 people who enrolled which wasnt enough for the class. I am checking to see how many people are currently registered to get an idea if this class will happen or not. If not i will be looking to reschedule elsewhere\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ryan !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRyan : i am good, and you\r\nTiffany: I am good thank you\r\nTiffany: Currently we only have 3 (including yourself) for next weeks class as well.  Hopefully we get a couple more this week.  \r\nTiffany: We do have Cleveland (Independance, OH) confirmed for this week if you are able to attend that. \r\nRyan : i appreciate it, whats the process to reschedule else where and by doing so will we be charged a fee?\r\nRyan : i cant make that one as i am coming from maine\r\nTiffany: If we reschedule you while the class you are scheduled for is still pending or is confirmed there is a fee.  But if we wait for it to cancel before we reschedule you there is no fee to reschedule.  \r\nTiffany: I understand.  \r\nRyan : ok, i will wait to see what happens then. thank you for your help\r\nTiffany: Our Fort Washington, PA class is also confirmed for this week if that one is better.  I know it is still last minute but trying to help you with solutions.  \r\nTiffany: Is there anything else I can assist you with today?\r\nRyan : nothing else currently. i will reach out again friday to see where we are at. i will wait for class to cancel before i reschedule\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('3113031183J', 1686664601, 1686665108, 2, 19, 17, 13, 0, 0, 5, 0, 2538, 0, 0, 0, 0, 'Stanley Montalvo', 'smontalvo@mmxfoods.com', '198.245.13.4', 'd6d4ac750da5a57561eb2ceb8e55781c', 'Select Area of Inquiry:-_-Other-cus-Company-_-Don Miguel Foods-cus-', 'Hello, I am on \"Planning and Organization\" portion of the training. I was online last night going through the sections and got up to PSM section and my laptop died. When i logged back on after setting the charger the trainer reset to the beginning. Anyway we can get my 2hours plus back for this? Well not hte activity report shows i have 3 hours for the section. Please advise.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I am on \"Planning and Organization\" portion of the training. I was online last night going through the sections and got up to PSM section and my laptop died. When i logged back on after setting the charger the trainer reset to the beginning. Anyway we can get my 2hours plus back for this? Well not hte activity report shows i have 3 hours for the section. Please advise.</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1686664659978--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1686664659_co>:&nbsp;</b></span>Let me take a look</div><!--end:1686664659978--><><!--begin:1686664772453--><div class=\'cv\'><span class=\'notranslate\'><b>Stanley Montalvo<timestamp_1686664772_cv>:&nbsp;</b></span>Ok, thank you. </div><!--end:1686664772453--><><!--begin:1686664866528--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1686664866_co>:&nbsp;</b></span>It shows that you have 	3 hours, 7 minutes, 26 seconds in that section already</div><!--end:1686664866528--><><!--begin:1686664877027--><div class=\'cv\'><span class=\'notranslate\'><b>Stanley Montalvo<timestamp_1686664877_cv>:&nbsp;</b></span>Correct</div><!--end:1686664877027--><><!--begin:1686664893198--><div class=\'cv\'><span class=\'notranslate\'><b>Stanley Montalvo<timestamp_1686664893_cv>:&nbsp;</b></span>When i open the section again it takes me back to the begin as if i have to restart the whole section</div><!--end:1686664893198--><><!--begin:1686664907916--><div class=\'cv\'><span class=\'notranslate\'><b>Stanley Montalvo<timestamp_1686664907_cv>:&nbsp;</b></span>It won&#39;t let me return back to the last section i was in. </div><!--end:1686664907916--><><!--begin:1686664938507--><div class=\'cv\'><span class=\'notranslate\'><b>Stanley Montalvo<timestamp_1686664938_cv>:&nbsp;</b></span>I can open the &quot;Planning and Organization&quot; section. But it goes back to the beginning. </div><!--end:1686664938507--><><!--begin:1686664987475--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1686664987_co>:&nbsp;</b></span>Can you giver me a quick call and we can get that fixed. <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a></div><!--end:1686664987475--><><!--begin:1686665005132--><div class=\'cv\'><span class=\'notranslate\'><b>Stanley Montalvo<timestamp_1686665005_cv>:&nbsp;</b></span>Yes, will do. </div><!--end:1686665005132--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, I am on \"Planning and Organization\" portion of the training. I was online last night going through the sections and got up to PSM section and my laptop died. When i logged back on after setting the charger the trainer reset to the beginning. Anyway we can get my 2hours plus back for this? Well not hte activity report shows i have 3 hours for the section. Please advise.\r\nTracy has joined the chat.\r\nTracy: Let me take a look\r\nStanley Montalvo: Ok, thank you. \r\nTracy: It shows that you have 	3 hours, 7 minutes, 26 seconds in that section already\r\nStanley Montalvo: Correct\r\nStanley Montalvo: When i open the section again it takes me back to the begin as if i have to restart the whole section\r\nStanley Montalvo: It won&#39;t let me return back to the last section i was in. \r\nStanley Montalvo: I can open the &quot;Planning and Organization&quot; section. But it goes back to the beginning. \r\nTracy: Can you giver me a quick call and we can get that fixed. tel:8007112706\r\nStanley Montalvo: Yes, will do. \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3113131073G', 1686674597, 1686674728, 2, 23, 25, 6, 0, 0, 5, 0, 1940, 0, 0, 0, 0, 'Theodore Gold', 'tgold@rgaincorporated.com', '98.111.145.250', '7673546fd7a0d3297ab41d83800db709', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-RGA Incorporated-cus-', 'Hi! I\'m attempting to start my course, but it won\'t let me click on anything beyond \"Online Course Support\". I\'ve clicked on that section and read to the end, but it isn\'t allowing me to go forward.', '<div class=\'ca\'><div class=\'info_box\'><i>Hi! I\'m attempting to start my course, but it won\'t let me click on anything beyond \"Online Course Support\". I\'ve clicked on that section and read to the end, but it isn\'t allowing me to go forward.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1686674599403--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686674599_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Theodore Gold</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1686674599403--><><!--begin:1686674641844--><div class=\'cv\'><span class=\'notranslate\'><b>Theodore Gold<timestamp_1686674636_cv>:&nbsp;</b></span>Lovely, thank you! I&#39;m trying to access my training modules but the program won&#39;t let me.</div><!--end:1686674641844--><><!--begin:1686674687720--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686674687_co>:&nbsp;</b></span>We are working on fixing this issue now.  </div><!--end:1686674687720--><><!--begin:1686674701027--><div class=\'cv\'><span class=\'notranslate\'><b>Theodore Gold<timestamp_1686674696_cv>:&nbsp;</b></span>Thank you!</div><!--end:1686674701027--><><!--begin:1686674703671--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686674703_co>:&nbsp;</b></span>I can send you an email once it has been resolved it you would like.  </div><!--end:1686674703671--><><!--begin:1686674718770--><div class=\'cv\'><span class=\'notranslate\'><b>Theodore Gold<timestamp_1686674713_cv>:&nbsp;</b></span>I would appreciate that, thank you very much!</div><!--end:1686674718770--><><!--begin:1686674721632--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686674721_co>:&nbsp;</b></span>Of course! My pleasure!</div><!--end:1686674721632--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hi! I\'m attempting to start my course, but it won\'t let me click on anything beyond \"Online Course Support\". I\'ve clicked on that section and read to the end, but it isn\'t allowing me to go forward.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Theodore Gold!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTheodore Gold: Lovely, thank you! I&#39;m trying to access my training modules but the program won&#39;t let me.\r\nTiffany: We are working on fixing this issue now.  \r\nTheodore Gold: Thank you!\r\nTiffany: I can send you an email once it has been resolved it you would like.  \r\nTheodore Gold: I would appreciate that, thank you very much!\r\nTiffany: Of course! My pleasure!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('311319562GA', 1686681051, 1686681052, 2, 23, 24, 2, 0, 0, 0, 0, 255, 0, 0, 0, 0, 'anny', 'aabreulaw@gmail.com', '98.113.134.32', '3f3821938b9592630ddabb87be76699c', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Anny LLC-cus-', 'Are you approved with the National Safety Councel?', '<div class=\'ca\'><div class=\'info_box\'><i>Are you approved with the National Safety Councel?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Are you approved with the National Safety Councel?\r\nTiffany has joined the chat.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('311390870CA', 1686752379, 1686753023, 2, 23, 45, 5, 0, 0, 0, 0, 4789, 0, 0, 0, 0, 'Cassidy Alonzo', 'calonzo@diagraph.com', '97.86.174.2', '37a0920da221f1f5d474d6a36587c252', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Diagraph Marking and Coding -cus-', 'Employee who completed RCRA/DOT training was unable to access his completion certificate.  I tried accessing online and so did he, but nothing shows as available. ', '<div class=\'ca\'><div class=\'info_box\'><i>Employee who completed RCRA/DOT training was unable to access his completion certificate.  I tried accessing online and so did he, but nothing shows as available. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1686752381883--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686752381_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Cassidy Alonzo</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1686752381883--><><!--begin:1686752421422--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686752421_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. <br><br>All course fees must be paid before a certificate is released. Is this request for a recent completion and can you verify that payment of all registration fees has been made?</div><!--end:1686752421422--><><!--begin:1686752477752--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686752477_co>:&nbsp;</b></span>Do you have the students name and I can loog him up.</div><!--end:1686752477752--><><!--begin:1686752486484--><div class=\'cv\'><span class=\'notranslate\'><b>Cassidy Alonzo<timestamp_1686752484_cv>:&nbsp;</b></span><div style=\'padding: 5px; margin-bottom: 5px;\' class=\'\'><a tag=\'link\' href=\'https://cs-chatsupport.com/support/view.php?file=sgZpCk2uT9AV.png\' target=\'_blank\'><img src=\'https://cs-chatsupport.com/support/web/file_attach/sgZpCk2uT9AV.png\' style=\'max-width: 100%; max-height: 100%;\' border=0 class=\'round\'><br>sgZpCk2uT9AV.png</a></div> </div><!--end:1686752486484--><><!--begin:1686752526565--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686752526_co>:&nbsp;</b></span>We sent the certificate via US Mail on 05/23/2023 to: Cassidy Alonzo<br>Diagraph Marking & Coding<br>1 Research Park Dr<br>Saint Charles MO 63304</div><!--end:1686752526565--><><!--begin:1686752541000--><div class=\'cv\'><span class=\'notranslate\'><b>Cassidy Alonzo<timestamp_1686752538_cv>:&nbsp;</b></span>Okay... thank you!</div><!--end:1686752541000--><><!--begin:1686752550783--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686752550_co>:&nbsp;</b></span>You are welcome!</div><!--end:1686752550783--><><!--begin:1686752558254--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686752558_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1686752558254--><><!--begin:1686752575182--><div class=\'cv\'><span class=\'notranslate\'><b>Cassidy Alonzo<timestamp_1686752572_cv>:&nbsp;</b></span>How much is a new certificate if that one doesn&#39;t turn up?</div><!--end:1686752575182--><><!--begin:1686752621583--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686752621_co>:&nbsp;</b></span>To place an order for another cert please go to: <a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a></div><!--end:1686752621583--><><!--begin:1686752648827--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686752648_co>:&nbsp;</b></span>$10 per a PDF copy</div><!--end:1686752648827--><><!--begin:1686752709458--><div class=\'cv\'><span class=\'notranslate\'><b>Cassidy Alonzo<timestamp_1686752707_cv>:&nbsp;</b></span>Thank you!</div><!--end:1686752709458--><><!--begin:1686752745072--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686752744_co>:&nbsp;</b></span>My pleasure!</div><!--end:1686752745072--><><!--begin:1686752750790--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686752750_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1686752750790--><><!--begin:1686752832542--><div class=\'cv\'><span class=\'notranslate\'><b>Cassidy Alonzo<timestamp_1686752830_cv>:&nbsp;</b></span>no thank you! :)</div><!--end:1686752832542--><><!--begin:1686752842294--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686752842_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1686752842294--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Employee who completed RCRA/DOT training was unable to access his completion certificate.  I tried accessing online and so did he, but nothing shows as available. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Cassidy Alonzo!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. All course fees must be paid before a certificate is released. Is this request for a recent completion and can you verify that payment of all registration fees has been made?\r\nTiffany: Do you have the students name and I can loog him up.\r\nCassidy Alonzo: sgZpCk2uT9AV.png \r\nTiffany: We sent the certificate via US Mail on 05/23/2023 to: Cassidy AlonzoDiagraph Marking & Coding1 Research Park DrSaint Charles MO 63304\r\nCassidy Alonzo: Okay... thank you!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nCassidy Alonzo: How much is a new certificate if that one doesn&#39;t turn up?\r\nTiffany: To place an order for another cert please go to: https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\r\nTiffany: $10 per a PDF copy\r\nCassidy Alonzo: Thank you!\r\nTiffany: My pleasure!\r\nTiffany: Is there anything else I can assist you with?\r\nCassidy Alonzo: no thank you! :)\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('311394552K3', 1686756027, 1686756611, 1, 23, 10, 3, 0, 0, 0, 0, 3724, 0, 0, 0, 0, 'Elisabeth Schreiber', 'schreiberem@cdmsmith.com', '98.124.160.253', 'dbe6d1e31411a9ff797abfb240fdf80a', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-CDM Smith-cus-Online Course-_-OSHA 40-Hour HAZWOPER-cus-', 'Health Effects and Exposure Systems module assessment - Page is frozen on a question. Cannot proceed with module or course.', '<div class=\'ca\'><div class=\'info_box\'><i>Health Effects and Exposure Systems module assessment - Page is frozen on a question. Cannot proceed with module or course.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1686756035885--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686756035_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Elisabeth Schreiber</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1686756035885--><><!--begin:1686756051442--><div class=\'cv\'><span class=\'notranslate\'><b>Elisabeth Schreiber<timestamp_1686756051_cv>:&nbsp;</b></span>I&#39;m good, how are you?</div><!--end:1686756051442--><><!--begin:1686756062582--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686756062_co>:&nbsp;</b></span>I am good thank you</div><!--end:1686756062582--><><!--begin:1686756115183--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686756115_co>:&nbsp;</b></span>I can email you details on how to register for your hands-on class once your online course is completed.  </div><!--end:1686756115183--><><!--begin:1686756140885--><div class=\'cv\'><span class=\'notranslate\'><b>Elisabeth Schreiber<timestamp_1686756140_cv>:&nbsp;</b></span>I am having technical difficulties with completing the online course</div><!--end:1686756140885--><><!--begin:1686756199412--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686756199_co>:&nbsp;</b></span>Sorry the inital message did not come through and I see you are almost complete.  One moment and I will look up your account now then.  </div><!--end:1686756199412--><><!--begin:1686756214857--><div class=\'cv\'><span class=\'notranslate\'><b>Elisabeth Schreiber<timestamp_1686756214_cv>:&nbsp;</b></span>thank you</div><!--end:1686756214857--><><!--begin:1686756412251--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686756412_co>:&nbsp;</b></span>I looked up your login history and it appears you are timing out, excessively. Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. <br><br>To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.<br><br>I have passed you on the current module. You may now proceed forward or start the module from the beginning.  </div><!--end:1686756412251--><><!--begin:1686756451793--><div class=\'cv\'><span class=\'notranslate\'><b>Elisabeth Schreiber<timestamp_1686756451_cv>:&nbsp;</b></span>Oh okay, interesting. Thank you.</div><!--end:1686756451793--><><!--begin:1686756506893--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686756506_co>:&nbsp;</b></span>You are welcome! Is there anything else I can assist you with?</div><!--end:1686756506893--><><!--begin:1686756517113--><div class=\'cv\'><span class=\'notranslate\'><b>Elisabeth Schreiber<timestamp_1686756517_cv>:&nbsp;</b></span>No thank you!</div><!--end:1686756517113--><><!--begin:1686756547659--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686756547_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1686756547659--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Health Effects and Exposure Systems module assessment - Page is frozen on a question. Cannot proceed with module or course.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Elisabeth Schreiber!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nElisabeth Schreiber: I&#39;m good, how are you?\r\nTiffany: I am good thank you\r\nTiffany: I can email you details on how to register for your hands-on class once your online course is completed.  \r\nElisabeth Schreiber: I am having technical difficulties with completing the online course\r\nTiffany: Sorry the inital message did not come through and I see you are almost complete.  One moment and I will look up your account now then.  \r\nElisabeth Schreiber: thank you\r\nTiffany: I looked up your login history and it appears you are timing out, excessively. Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.I have passed you on the current module. You may now proceed forward or start the module from the beginning.  \r\nElisabeth Schreiber: Oh okay, interesting. Thank you.\r\nTiffany: You are welcome! Is there anything else I can assist you with?\r\nElisabeth Schreiber: No thank you!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('311486772V5', 1686848263, 1686848878, 2, 23, 26, 20, 0, 0, 0, 0, 5122, 0, 0, 0, 0, 'Daniel Saunders', 'Daniel.Saunders1@cbre.com', '192.25.7.194', 'dd0455d7d6af01f33f6531aaa2201ee4', 'Question Type-_-Exam-cus-Online Course Name-_-HAZWOPER 40 HOUR-cus-Chapter Name-_-Roles and Definitions-cus-', 'I am trying to complete the assessment on this module but it has stopped working. how can I reset it to finish the assessment?', '<div class=\'ca\'><div class=\'info_box\'><i>I am trying to complete the assessment on this module but it has stopped working. how can I reset it to finish the assessment?</i></div></div><><div class=\'ca\'><b>Tony</b> has joined the chat.</div><><!--begin:1686848273326--><div class=\'co\'><span class=\'notranslate\'><b>Tony<timestamp_1686848273_co>:&nbsp;</b></span>Hi Daniel</div><!--end:1686848273326--><><!--begin:1686848291941--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Saunders<timestamp_1686848291_cv>:&nbsp;</b></span>Hello</div><!--end:1686848291941--><><!--begin:1686848295419--><div class=\'co\'><span class=\'notranslate\'><b>Tony<timestamp_1686848295_co>:&nbsp;</b></span>I can&#39;t assist with this issue, but I can get you to someone who can.</div><!--end:1686848295419--><><!--begin:1686848318490--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Saunders<timestamp_1686848318_cv>:&nbsp;</b></span>thank you</div><!--end:1686848318490--><><!--begin:1686848348314--><div class=\'co\'><span class=\'notranslate\'><b>Tony<timestamp_1686848348_co>:&nbsp;</b></span>Not a problem</div><!--end:1686848348314--><><!--begin:1686848375047--><div class=\'co\'><span class=\'notranslate\'><b>Tony<timestamp_1686848375_co>:&nbsp;</b></span>I am going to transfer you to Tiffany to assist. be well</div><!--end:1686848375047--><><div class=\'ca\'>Transferring chat to <top><b>Tiffany</b>  (Registration & Customer Service)</top><!--opid:23--><!--mapp:0--><!--name:Tiffany--><!--profile_pic:https://cs-chatsupport.com/support/themes/slate/profile.png--><!--deptid:2--><!--department:Registration & Customer Service-->.</div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1686848389205--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686848389_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Daniel Saunders</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1686848389205--><><!--begin:1686848430627--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Saunders<timestamp_1686848430_cv>:&nbsp;</b></span>I&#39;m doing okay, just trying to complete my courses.</div><!--end:1686848430627--><><!--begin:1686848435851--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Saunders<timestamp_1686848435_cv>:&nbsp;</b></span>how are you?</div><!--end:1686848435851--><><!--begin:1686848444902--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686848444_co>:&nbsp;</b></span>I am good thank you</div><!--end:1686848444902--><><!--begin:1686848458153--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686848458_co>:&nbsp;</b></span>I am pulling up your account now one moment please</div><!--end:1686848458153--><><!--begin:1686848557087--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686848556_co>:&nbsp;</b></span>I looked up your login history and it appears you have timed timing out a few times. Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. <br><br>To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.</div><!--end:1686848557087--><><!--begin:1686848611236--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686848611_co>:&nbsp;</b></span>I have passed you through the Roles and Definitions Module Lesson.  You can now either start the module from the begining or proceed forward.</div><!--end:1686848611236--><><!--begin:1686848707610--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Saunders<timestamp_1686848707_cv>:&nbsp;</b></span>Ok that makes sense, I am doing the Modules at work so I do have to leave sometimes. I will remember to log out. thank you so much for your help. </div><!--end:1686848707610--><><!--begin:1686848728631--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686848728_co>:&nbsp;</b></span>You are welcome! It is my pleasure!</div><!--end:1686848728631--><><!--begin:1686848740778--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686848740_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1686848740778--><><!--begin:1686848761298--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Saunders<timestamp_1686848761_cv>:&nbsp;</b></span>I think that was it.</div><!--end:1686848761298--><><!--begin:1686848769189--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Saunders<timestamp_1686848769_cv>:&nbsp;</b></span>Thank you again</div><!--end:1686848769189--><><!--begin:1686848782427--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel Saunders<timestamp_1686848782_cv>:&nbsp;</b></span>Have an Awesome day!</div><!--end:1686848782427--><><!--begin:1686848792008--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686848791_co>:&nbsp;</b></span>Thanks you as well!!</div><!--end:1686848792008--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am trying to complete the assessment on this module but it has stopped working. how can I reset it to finish the assessment?\r\nTony has joined the chat.\r\nTony: Hi Daniel\r\nDaniel Saunders: Hello\r\nTony: I can&#39;t assist with this issue, but I can get you to someone who can.\r\nDaniel Saunders: thank you\r\nTony: Not a problem\r\nTony: I am going to transfer you to Tiffany to assist. be well\r\nTransferring chat to Tiffany  (Registration & Customer Service).\r\nTiffany has joined the chat.\r\nTiffany: Hi, Daniel Saunders!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDaniel Saunders: I&#39;m doing okay, just trying to complete my courses.\r\nDaniel Saunders: how are you?\r\nTiffany: I am good thank you\r\nTiffany: I am pulling up your account now one moment please\r\nTiffany: I looked up your login history and it appears you have timed timing out a few times. Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.\r\nTiffany: I have passed you through the Roles and Definitions Module Lesson.  You can now either start the module from the begining or proceed forward.\r\nDaniel Saunders: Ok that makes sense, I am doing the Modules at work so I do have to leave sometimes. I will remember to log out. thank you so much for your help. \r\nTiffany: You are welcome! It is my pleasure!\r\nTiffany: Is there anything else I can assist you with today?\r\nDaniel Saunders: I think that was it.\r\nDaniel Saunders: Thank you again\r\nDaniel Saunders: Have an Awesome day!\r\nTiffany: Thanks you as well!!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('311565264R7', 1686926752, 1686927381, 2, 23, 23, 4, 0, 0, 5, 0, 3923, 0, 0, 0, 0, 'Ryan', 'Ryanlemay86@gmail.com', '216.24.45.44', 'cfbc994872641c2d853b06c921c6be40', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-NAVFAC-cus-', 'Need to reschedule/cancel', '<div class=\'ca\'><div class=\'info_box\'><i>Need to reschedule/cancel</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1686926756288--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686926756_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ryan</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1686926756288--><><!--begin:1686926769564--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1686926769_cv>:&nbsp;</b></span>im good, how are you?</div><!--end:1686926769564--><><!--begin:1686926804239--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686926804_co>:&nbsp;</b></span>I am good thank you</div><!--end:1686926804239--><><!--begin:1686926895844--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686926895_co>:&nbsp;</b></span>As the Columbus, OH class you are registered for is still scheduled and pending (management will be making the determiination today) there is a 50% fee to reschedule at this point since we are within 4 days of the class start date.</div><!--end:1686926895844--><><!--begin:1686926914388--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1686926914_cv>:&nbsp;</b></span>ok should i wait until monday then?</div><!--end:1686926914388--><><!--begin:1686926977070--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686926976_co>:&nbsp;</b></span>If the class confirms today and you wait until Monday to request to reschedule or cancel there is a 100% reschedule fee since we will be 24 hours from the class start date at that point.  </div><!--end:1686926977070--><><!--begin:1686926999454--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1686926999_cv>:&nbsp;</b></span>what time will we know if class is cancelled or not?</div><!--end:1686926999454--><><!--begin:1686927046193--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686927046_co>:&nbsp;</b></span>We should know within the next couple hours.  </div><!--end:1686927046193--><><!--begin:1686927078946--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1686927078_cv>:&nbsp;</b></span>ok, i will check back after 1:00 pm mountain time. </div><!--end:1686927078946--><><!--begin:1686927125077--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686927124_co>:&nbsp;</b></span>Sounds good.  If you do want to proceed with the reschedule, we will need an email with your request so we have it documented in writing, please.  </div><!--end:1686927125077--><><!--begin:1686927170985--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1686927171_cv>:&nbsp;</b></span>no problem, i can do that. I will check back after 1:00pm before i send the email. how many people are currently registered for that class</div><!--end:1686927170985--><><!--begin:1686927189042--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686927188_co>:&nbsp;</b></span>4</div><!--end:1686927189042--><><!--begin:1686927209975--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1686927210_cv>:&nbsp;</b></span>ok so there is a possibility it could happen</div><!--end:1686927209975--><><!--begin:1686927244328--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686927244_co>:&nbsp;</b></span>Correct, we just have to wait for management to make the offical determination</div><!--end:1686927244328--><><!--begin:1686927260525--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1686927260_cv>:&nbsp;</b></span>ok. i will check back, thank you for your help</div><!--end:1686927260525--><><!--begin:1686927313409--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1686927313_co>:&nbsp;</b></span>You are welcome!</div><!--end:1686927313409--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Need to reschedule/cancel\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ryan!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRyan: im good, how are you?\r\nTiffany: I am good thank you\r\nTiffany: As the Columbus, OH class you are registered for is still scheduled and pending (management will be making the determiination today) there is a 50% fee to reschedule at this point since we are within 4 days of the class start date.\r\nRyan: ok should i wait until monday then?\r\nTiffany: If the class confirms today and you wait until Monday to request to reschedule or cancel there is a 100% reschedule fee since we will be 24 hours from the class start date at that point.  \r\nRyan: what time will we know if class is cancelled or not?\r\nTiffany: We should know within the next couple hours.  \r\nRyan: ok, i will check back after 1:00 pm mountain time. \r\nTiffany: Sounds good.  If you do want to proceed with the reschedule, we will need an email with your request so we have it documented in writing, please.  \r\nRyan: no problem, i can do that. I will check back after 1:00pm before i send the email. how many people are currently registered for that class\r\nTiffany: 4\r\nRyan: ok so there is a possibility it could happen\r\nTiffany: Correct, we just have to wait for management to make the offical determination\r\nRyan: ok. i will check back, thank you for your help\r\nTiffany: You are welcome!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('311825524ZE', 1687187025, 1687187835, 2, 23, 29, 6, 0, 0, 5, 0, 4459, 0, 0, 0, 0, 'Rich Willis', 'rich.willis@asu.edu', '204.10.126.59', 'e2818366912d89035bf99a47dc48c603', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Arizona State-cus-', 'Looking to evaluate semiconductor safety training as a possibility at ASU.  This is on me and I would like to understand the certification and is there a discount you can provide me?  Thanks, Rich\r\n\r\n\r\nChemical Safety for Semiconductor Manufacturing Part 1 (Introduction) - Online Training\r\n\r\nChemical Safety for Semiconductor Manufacturing Part 2 (Advanced) - Online Training', '<div class=\'ca\'><div class=\'info_box\'><i>Looking to evaluate semiconductor safety training as a possibility at ASU.  This is on me and I would like to understand the certification and is there a discount you can provide me?  Thanks, Rich\r\n\r\n\r\nChemical Safety for Semiconductor Manufacturing Part 1 (Introduction) - Online Training\r\n\r\nChemical Safety for Semiconductor Manufacturing Part 2 (Advanced) - Online Training</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1687187026831--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687187026_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Rich Willis</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1687187026831--><><!--begin:1687187044618--><div class=\'cv\'><span class=\'notranslate\'><b>Rich Willis<timestamp_1687187044_cv>:&nbsp;</b></span>Hi Tiffany, I am fine.  Thanks</div><!--end:1687187044618--><><!--begin:1687187089160--><div class=\'cv\'><span class=\'notranslate\'><b>Rich Willis<timestamp_1687187089_cv>:&nbsp;</b></span>Can you explain certification for mentioned online training?</div><!--end:1687187089160--><><!--begin:1687187115626--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687187115_co>:&nbsp;</b></span>One moment please</div><!--end:1687187115626--><><!--begin:1687187478675--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687187478_co>:&nbsp;</b></span>As far as discount goes you can use the promotion code: CS23WELCOME at check out and you will get 10% discount on your order.  </div><!--end:1687187478675--><><!--begin:1687187516062--><div class=\'cv\'><span class=\'notranslate\'><b>Rich Willis<timestamp_1687187516_cv>:&nbsp;</b></span>ok.  Is there a confirmed certificate after the training is completed?</div><!--end:1687187516062--><><!--begin:1687187579763--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687187579_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. </div><!--end:1687187579763--><><!--begin:1687187606813--><div class=\'cv\'><span class=\'notranslate\'><b>Rich Willis<timestamp_1687187606_cv>:&nbsp;</b></span>is there an electronic version also (pdf)?</div><!--end:1687187606813--><><!--begin:1687187686049--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687187685_co>:&nbsp;</b></span>If you want a PDF copy expedited after the training is completed we can do that but there is a small fee of $10 per certificate.  You would use the following link to submit a request: <a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a></div><!--end:1687187686049--><><!--begin:1687187732325--><div class=\'cv\'><span class=\'notranslate\'><b>Rich Willis<timestamp_1687187732_cv>:&nbsp;</b></span>Thank you for the info.  That will do it.</div><!--end:1687187732325--><><!--begin:1687187760040--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687187759_co>:&nbsp;</b></span>Of course! Is there anything else I can assist you with?</div><!--end:1687187760040--><><!--begin:1687187777330--><div class=\'cv\'><span class=\'notranslate\'><b>Rich Willis<timestamp_1687187777_cv>:&nbsp;</b></span>No, thanks.</div><!--end:1687187777330--><><!--begin:1687187797232--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687187797_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1687187797232--><><!--begin:1687187808439--><div class=\'cv\'><span class=\'notranslate\'><b>Rich Willis<timestamp_1687187808_cv>:&nbsp;</b></span>bye niw</div><!--end:1687187808439--><><!--begin:1687187811067--><div class=\'cv\'><span class=\'notranslate\'><b>Rich Willis<timestamp_1687187811_cv>:&nbsp;</b></span>now</div><!--end:1687187811067--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Looking to evaluate semiconductor safety training as a possibility at ASU.  This is on me and I would like to understand the certification and is there a discount you can provide me?  Thanks, Rich\r\n\r\n\r\nChemical Safety for Semiconductor Manufacturing Part 1 (Introduction) - Online Training\r\n\r\nChemical Safety for Semiconductor Manufacturing Part 2 (Advanced) - Online Training\r\nTiffany has joined the chat.\r\nTiffany: Hi, Rich Willis!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRich Willis: Hi Tiffany, I am fine.  Thanks\r\nRich Willis: Can you explain certification for mentioned online training?\r\nTiffany: One moment please\r\nTiffany: As far as discount goes you can use the promotion code: CS23WELCOME at check out and you will get 10% discount on your order.  \r\nRich Willis: ok.  Is there a confirmed certificate after the training is completed?\r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. \r\nRich Willis: is there an electronic version also (pdf)?\r\nTiffany: If you want a PDF copy expedited after the training is completed we can do that but there is a small fee of $10 per certificate.  You would use the following link to submit a request: https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\r\nRich Willis: Thank you for the info.  That will do it.\r\nTiffany: Of course! Is there anything else I can assist you with?\r\nRich Willis: No, thanks.\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nRich Willis: bye niw\r\nRich Willis: now\r\nChat closed by the visitor. Chat has ended.\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3119169328H', 1687278441, 1687279074, 2, 23, 44, 6, 0, 0, 5, 0, 4792, 0, 0, 0, 0, 'Jenna Delwiche', 'jenna.delwiche@gmail.com', '153.90.122.18', 'db0c0e48e3508013b7eff436880298da', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Tetra Tech-cus-', 'Hello, I am looking into registering for the 40-hour HAZWOPER training and I was wondering what time class starts and finishes each day.\r\n\r\nThank you!', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I am looking into registering for the 40-hour HAZWOPER training and I was wondering what time class starts and finishes each day.\r\n\r\nThank you!</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1687278442825--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687278442_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jenna Delwiche</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1687278442825--><><!--begin:1687278454580--><div class=\'cv\'><span class=\'notranslate\'><b>Jenna Delwiche<timestamp_1687278454_cv>:&nbsp;</b></span>Hi Tiffany.  I&#39;m well, thank you.</div><!--end:1687278454580--><><!--begin:1687278498707--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687278498_co>:&nbsp;</b></span>Our seminar courses usually start at 8 pm and run Tuesday through Friday 4/10-Hour days.  The end time is approximately 6pm</div><!--end:1687278498707--><><!--begin:1687278512577--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687278512_co>:&nbsp;</b></span>8am start time usually sorry</div><!--end:1687278512577--><><!--begin:1687278544883--><div class=\'cv\'><span class=\'notranslate\'><b>Jenna Delwiche<timestamp_1687278544_cv>:&nbsp;</b></span>Okay thank you! I am looking at potential flights - is the last day (Friday) usually done around 6 pm?</div><!--end:1687278544883--><><!--begin:1687278608934--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687278608_co>:&nbsp;</b></span>Yes that is correct.  Which location are you looking at registering for?</div><!--end:1687278608934--><><!--begin:1687278658192--><div class=\'cv\'><span class=\'notranslate\'><b>Jenna Delwiche<timestamp_1687278658_cv>:&nbsp;</b></span>I haven&#39;t decided yet - I&#39;m going to see which locations have flights that work with my schedule.  But I was considering Houston next week. </div><!--end:1687278658192--><><!--begin:1687278710023--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687278709_co>:&nbsp;</b></span>Since you are scheduling flights and what not please understand our classes are scheduled but pending confirmation based on having enough registrations.  </div><!--end:1687278710023--><><!--begin:1687278743528--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687278743_co>:&nbsp;</b></span>We will know more tomorrow and Friday which classes will be confirming.</div><!--end:1687278743528--><><!--begin:1687278748959--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687278748_co>:&nbsp;</b></span>For next week that is.</div><!--end:1687278748959--><><!--begin:1687278818564--><div class=\'cv\'><span class=\'notranslate\'><b>Jenna Delwiche<timestamp_1687278818_cv>:&nbsp;</b></span><span class=\'emoji_chat\'>&#128077;</span> Okay thank you!  Will that information be posted on the website?  I&#39;ll wait to book any flights until I am confirmed.  Do you know which locations are confirmed for next week?  I am currently considering Houston, San Jose, and Seattle. </div><!--end:1687278818564--><><!--begin:1687278907872--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687278907_co>:&nbsp;</b></span>The information will not be posted on the website as it always changes at different times.  </div><!--end:1687278907872--><><!--begin:1687278923904--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687278923_co>:&nbsp;</b></span>You can call or chat or email us to check back about the locations you are interested in.</div><!--end:1687278923904--><><!--begin:1687278971843--><div class=\'cv\'><span class=\'notranslate\'><b>Jenna Delwiche<timestamp_1687278971_cv>:&nbsp;</b></span>Okay thank you!</div><!--end:1687278971843--><><!--begin:1687278981208--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687278981_co>:&nbsp;</b></span>None of the classes are confirmed for next week yet but the Seatle, WA class and San Jose, CA class are looking good</div><!--end:1687278981208--><><!--begin:1687279001779--><div class=\'cv\'><span class=\'notranslate\'><b>Jenna Delwiche<timestamp_1687279001_cv>:&nbsp;</b></span>Great!</div><!--end:1687279001779--><><!--begin:1687279018609--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687279018_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1687279018609--><><!--begin:1687279064004--><div class=\'cv\'><span class=\'notranslate\'><b>Jenna Delwiche<timestamp_1687279064_cv>:&nbsp;</b></span>Nope, that&#39;s it.  Thank you.  Have a great rest of your day!</div><!--end:1687279064004--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, I am looking into registering for the 40-hour HAZWOPER training and I was wondering what time class starts and finishes each day.\r\n\r\nThank you!\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jenna Delwiche!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJenna Delwiche: Hi Tiffany.  I&#39;m well, thank you.\r\nTiffany: Our seminar courses usually start at 8 pm and run Tuesday through Friday 4/10-Hour days.  The end time is approximately 6pm\r\nTiffany: 8am start time usually sorry\r\nJenna Delwiche: Okay thank you! I am looking at potential flights - is the last day (Friday) usually done around 6 pm?\r\nTiffany: Yes that is correct.  Which location are you looking at registering for?\r\nJenna Delwiche: I haven&#39;t decided yet - I&#39;m going to see which locations have flights that work with my schedule.  But I was considering Houston next week. \r\nTiffany: Since you are scheduling flights and what not please understand our classes are scheduled but pending confirmation based on having enough registrations.  \r\nTiffany: We will know more tomorrow and Friday which classes will be confirming.\r\nTiffany: For next week that is.\r\nJenna Delwiche: &#128077; Okay thank you!  Will that information be posted on the website?  I&#39;ll wait to book any flights until I am confirmed.  Do you know which locations are confirmed for next week?  I am currently considering Houston, San Jose, and Seattle. \r\nTiffany: The information will not be posted on the website as it always changes at different times.  \r\nTiffany: You can call or chat or email us to check back about the locations you are interested in.\r\nJenna Delwiche: Okay thank you!\r\nTiffany: None of the classes are confirmed for next week yet but the Seatle, WA class and San Jose, CA class are looking good\r\nJenna Delwiche: Great!\r\nTiffany: Is there anything else I can assist you with today?\r\nJenna Delwiche: Nope, that&#39;s it.  Thank you.  Have a great rest of your day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('3120169545K', 1687378463, 1687378764, 2, 23, 44, 7, 0, 0, 0, 0, 2247, 0, 0, 0, 0, 'Christian Santonil', 'csantonil19@yahoo.com', '142.129.140.7', 'c6d2d971b89e0eba179530cec6ce1e1f', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-ERM-cus-', 'I am currently on the waitlist for the 8-hour hands on HAZWOPER training after completing the 40 Hour online portion. I wanted to know if I am able to choose a preferred location and day for the hands on class section ', '<div class=\'ca\'><div class=\'info_box\'><i>I am currently on the waitlist for the 8-hour hands on HAZWOPER training after completing the 40 Hour online portion. I wanted to know if I am able to choose a preferred location and day for the hands on class section </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1687378467140--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687378466_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Christian Santonil</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1687378467140--><><!--begin:1687378480572--><div class=\'cv\'><span class=\'notranslate\'><b>Christian Santonil<timestamp_1687378480_cv>:&nbsp;</b></span>Good how are you</div><!--end:1687378480572--><><!--begin:1687378497922--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687378497_co>:&nbsp;</b></span>I am good thank you</div><!--end:1687378497922--><><!--begin:1687378518075--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687378517_co>:&nbsp;</b></span>I currently do not show you as listed for any class date/locaiton.  I will send you an email with some info now</div><!--end:1687378518075--><><!--begin:1687378553495--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687378553_co>:&nbsp;</b></span>Please reply to the email with the date and locaiton you are interested in attending after reviewing the schedule</div><!--end:1687378553495--><><!--begin:1687378657632--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687378657_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1687378657632--><><!--begin:1687378710727--><div class=\'cv\'><span class=\'notranslate\'><b>Christian Santonil<timestamp_1687378710_cv>:&nbsp;</b></span>No thank you I will go ahead and respond to the email, thank you for your help</div><!--end:1687378710727--><><!--begin:1687378728659--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687378728_co>:&nbsp;</b></span>You are welcome! My pleasure! </div><!--end:1687378728659--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am currently on the waitlist for the 8-hour hands on HAZWOPER training after completing the 40 Hour online portion. I wanted to know if I am able to choose a preferred location and day for the hands on class section \r\nTiffany has joined the chat.\r\nTiffany: Hi, Christian Santonil!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nChristian Santonil: Good how are you\r\nTiffany: I am good thank you\r\nTiffany: I currently do not show you as listed for any class date/locaiton.  I will send you an email with some info now\r\nTiffany: Please reply to the email with the date and locaiton you are interested in attending after reviewing the schedule\r\nTiffany: Is there anything else I can assist you with?\r\nChristian Santonil: No thank you I will go ahead and respond to the email, thank you for your help\r\nTiffany: You are welcome! My pleasure! \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('312093300XB', 1687454795, 1687455255, 2, 23, 30, 5, 0, 0, 0, 0, 3193, 0, 0, 0, 0, 'noora', 'shehabsehovic.noora@epa.gov', '134.67.29.89', 'a70cc976f3c09ccb4bb2c73f14909be4', 'Select Area of Inquiry:-_-Other-cus-Company-_-government-cus-', 'Hello, I\'d like to know the address of the 40 hr seminar training HAZWOPER in Sacramento California August 29-September 1 and Long Beach September 5-8 \r\n', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I\'d like to know the address of the 40 hr seminar training HAZWOPER in Sacramento California August 29-September 1 and Long Beach September 5-8 \r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1687454798210--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687454798_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>noora</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1687454798210--><><!--begin:1687454835862--><div class=\'cv\'><span class=\'notranslate\'><b>noora<timestamp_1687454835_cv>:&nbsp;</b></span>good how are you?</div><!--end:1687454835862--><><!--begin:1687454872193--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687454872_co>:&nbsp;</b></span>I am good thank you</div><!--end:1687454872193--><><!--begin:1687454873816--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687454873_co>:&nbsp;</b></span>Doubletree by Hilton Sacramento<br>2001 Point W Way<br>Sacramento CA 95815</div><!--end:1687454873816--><><!--begin:1687454889369--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687454889_co>:&nbsp;</b></span>The Cove Hotel<br>200 E Willow Street<br>Long Beach CA 90806</div><!--end:1687454889369--><><!--begin:1687454906666--><div class=\'cv\'><span class=\'notranslate\'><b>noora<timestamp_1687454906_cv>:&nbsp;</b></span>thank you!<br>]</div><!--end:1687454906666--><><!--begin:1687454921608--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687454921_co>:&nbsp;</b></span>If you click on the city names on the website you should be redirected to a map page with this information as well.  </div><!--end:1687454921608--><><!--begin:1687454939984--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687454939_co>:&nbsp;</b></span>My pleasure! Is there anything else I can assist you with today?</div><!--end:1687454939984--><><!--begin:1687454943175--><div class=\'cv\'><span class=\'notranslate\'><b>noora<timestamp_1687454943_cv>:&nbsp;</b></span>oh thats helpful thanks a lot!</div><!--end:1687454943175--><><!--begin:1687454968824--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687454968_co>:&nbsp;</b></span>Of course! I always like to provide my clients the tools to succeed :)</div><!--end:1687454968824--><><!--begin:1687455042465--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687455042_co>:&nbsp;</b></span> Is there anything else I can assist you with today?</div><!--end:1687455042465--><><!--begin:1687455248674--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687455248_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1687455248674--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, I\'d like to know the address of the 40 hr seminar training HAZWOPER in Sacramento California August 29-September 1 and Long Beach September 5-8 \r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, noora!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nnoora: good how are you?\r\nTiffany: I am good thank you\r\nTiffany: Doubletree by Hilton Sacramento2001 Point W WaySacramento CA 95815\r\nTiffany: The Cove Hotel200 E Willow StreetLong Beach CA 90806\r\nnoora: thank you!]\r\nTiffany: If you click on the city names on the website you should be redirected to a map page with this information as well.  \r\nTiffany: My pleasure! Is there anything else I can assist you with today?\r\nnoora: oh thats helpful thanks a lot!\r\nTiffany: Of course! I always like to provide my clients the tools to succeed :)\r\nTiffany:  Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('312528134JN', 1687889634, 1687889972, 2, 23, 30, 7, 0, 0, 5, 0, 1434, 0, 0, 0, 0, 'Melissa', 'melissa.greathouse@tkinet.com', '72.44.194.34', 'ab38c70d8edd7f787201b24a7a247976', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Tessenderlo Kerley Inc.-cus-', 'I submitted for the 25% off second class code and have not received it.  How can I quickly get this code so I can order two classes?', '<div class=\'ca\'><div class=\'info_box\'><i>I submitted for the 25% off second class code and have not received it.  How can I quickly get this code so I can order two classes?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1687889636791--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687889636_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Melissa</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1687889636791--><><!--begin:1687889676783--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687889676_co>:&nbsp;</b></span>One moment please</div><!--end:1687889676783--><><!--begin:1687889881518--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687889881_co>:&nbsp;</b></span>I apologize you did not get the email.  I will have my manager look into the error.</div><!--end:1687889881518--><><!--begin:1687889887254--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687889887_co>:&nbsp;</b></span>Please use the following code: 25%2XDH</div><!--end:1687889887254--><><!--begin:1687889928078--><div class=\'cv\'><span class=\'notranslate\'><b>Melissa<timestamp_1687889928_cv>:&nbsp;</b></span>Thank you!  I can order my classes now.</div><!--end:1687889928078--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I submitted for the 25% off second class code and have not received it.  How can I quickly get this code so I can order two classes?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Melissa!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: One moment please\r\nTiffany: I apologize you did not get the email.  I will have my manager look into the error.\r\nTiffany: Please use the following code: 25%2XDH\r\nMelissa: Thank you!  I can order my classes now.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('312529007GQ', 1687890498, 1687891312, 2, 23, 25, 5, 0, 0, 5, 1, 3806, 0, 0, 0, 0, 'Melissa', 'melissa.greathouse@tkinet.com', '72.44.194.34', 'ab38c70d8edd7f787201b24a7a247976', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Tessenderlo Kerley Inc.-cus-', 'I entered for the 25% off second class discount code but have not received it.  A customer service agent gave me code 25%2XDH but it is not working.  I\'m trying to purchase two HAZWOPER Hybrid classes.', '<div class=\'ca\'><div class=\'info_box\'><i>I entered for the 25% off second class discount code but have not received it.  A customer service agent gave me code 25%2XDH but it is not working.  I\'m trying to purchase two HAZWOPER Hybrid classes.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1687890500379--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687890500_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Melissa</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1687890500379--><><!--begin:1687890550865--><div class=\'cv\'><span class=\'notranslate\'><b>Melissa<timestamp_1687890551_cv>:&nbsp;</b></span>Good</div><!--end:1687890550865--><><!--begin:1687890599276--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687890599_co>:&nbsp;</b></span>One moment again please :) </div><!--end:1687890599276--><><!--begin:1687890795912--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687890795_co>:&nbsp;</b></span>Melissa, the code I provided is the code that would have been sent in the email.  I show it is listed for the DOT courses only.  </div><!--end:1687890795912--><><!--begin:1687890828692--><div class=\'cv\'><span class=\'notranslate\'><b>Melissa<timestamp_1687890828_cv>:&nbsp;</b></span>Ok I did not notice that.  Is there a code for the hazmat classes?</div><!--end:1687890828692--><><!--begin:1687890913708--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687890913_co>:&nbsp;</b></span>I believe 25%2X40 code should work for the 40 Hour HAZWOPERs</div><!--end:1687890913708--><><!--begin:1687890955178--><div class=\'cv\'><span class=\'notranslate\'><b>Melissa<timestamp_1687890955_cv>:&nbsp;</b></span>Says it isn&#39;t valid.</div><!--end:1687890955178--><><!--begin:1687891022086--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687891021_co>:&nbsp;</b></span>It might be for seminar courses only.  </div><!--end:1687891022086--><><!--begin:1687891117546--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687891117_co>:&nbsp;</b></span>I would need to talk with my manager about these codes and verify the information.  He is away from his desk at the moment.  I can email or call you once I have more information if you&#39;d like.  </div><!--end:1687891117546--><><!--begin:1687891155546--><div class=\'cv\'><span class=\'notranslate\'><b>Melissa<timestamp_1687891155_cv>:&nbsp;</b></span>Yes please.  Anything that can help us save with the cost would be appreciated. </div><!--end:1687891155546--><><!--begin:1687891233006--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687891232_co>:&nbsp;</b></span>Sounds good.  I will send you an email once I am able to talk it through with him.  If there is a discount code for online 40s I will get it for you :)</div><!--end:1687891233006--><><!--begin:1687891246791--><div class=\'cv\'><span class=\'notranslate\'><b>Melissa<timestamp_1687891246_cv>:&nbsp;</b></span>Thank you so much!</div><!--end:1687891246791--><><!--begin:1687891249619--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687891249_co>:&nbsp;</b></span>Is there anything else I can assist with for today?</div><!--end:1687891249619--><><!--begin:1687891267821--><div class=\'cv\'><span class=\'notranslate\'><b>Melissa<timestamp_1687891268_cv>:&nbsp;</b></span>No thank you that is all I was needing.</div><!--end:1687891267821--><><!--begin:1687891305925--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687891305_co>:&nbsp;</b></span>Great! I will try and get you an answer within a couple hours.  </div><!--end:1687891305925--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I entered for the 25% off second class discount code but have not received it.  A customer service agent gave me code 25%2XDH but it is not working.  I\'m trying to purchase two HAZWOPER Hybrid classes.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Melissa!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMelissa: Good\r\nTiffany: One moment again please :) \r\nTiffany: Melissa, the code I provided is the code that would have been sent in the email.  I show it is listed for the DOT courses only.  \r\nMelissa: Ok I did not notice that.  Is there a code for the hazmat classes?\r\nTiffany: I believe 25%2X40 code should work for the 40 Hour HAZWOPERs\r\nMelissa: Says it isn&#39;t valid.\r\nTiffany: It might be for seminar courses only.  \r\nTiffany: I would need to talk with my manager about these codes and verify the information.  He is away from his desk at the moment.  I can email or call you once I have more information if you&#39;d like.  \r\nMelissa: Yes please.  Anything that can help us save with the cost would be appreciated. \r\nTiffany: Sounds good.  I will send you an email once I am able to talk it through with him.  If there is a discount code for online 40s I will get it for you :)\r\nMelissa: Thank you so much!\r\nTiffany: Is there anything else I can assist with for today?\r\nMelissa: No thank you that is all I was needing.\r\nTiffany: Great! I will try and get you an answer within a couple hours.  \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('312532631ZK', 1687894122, 1687894728, 2, 23, 26, 4, 0, 0, 0, 0, 2046, 0, 0, 0, 0, 'Raymond ', 'mkeeton0924@gmail.com', '69.154.26.251', '39285d8dd530e76395d9345ba56596f2', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Clean harbors-cus-', 'I am no longer with the company that paid for the course but I need a copy of the certificate, how can I obtain this? ', '<div class=\'ca\'><div class=\'info_box\'><i>I am no longer with the company that paid for the course but I need a copy of the certificate, how can I obtain this? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1687894125878--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687894125_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Raymond </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1687894125878--><><!--begin:1687894154409--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687894154_co>:&nbsp;</b></span>If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a></div><!--end:1687894154409--><><!--begin:1687894375347--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687894375_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1687894375347--><><!--begin:1687894729011--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687894728_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1687894729011--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I am no longer with the company that paid for the course but I need a copy of the certificate, how can I obtain this? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Raymond !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employers\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('3126059515T', 1687967477, 1687968666, 2, 23, 61, 4, 0, 0, 0, 0, 3025, 0, 0, 0, 0, 'martin macdonald', 'mpmacdonald@trcsolutions.com', '24.46.135.238', 'f9d6771dd3662454f5804f4f26911c8f', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-TRC-cus-', 'modules keep freezing', '<div class=\'ca\'><div class=\'info_box\'><i>modules keep freezing</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1687967481202--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687967481_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>martin macdonald</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1687967481202--><><!--begin:1687967502665--><div class=\'cv\'><span class=\'notranslate\'><b>martin macdonald<timestamp_1687967502_cv>:&nbsp;</b></span>may need tech guidance on module training in progress</div><!--end:1687967502665--><><!--begin:1687967514768--><div class=\'cv\'><span class=\'notranslate\'><b>martin macdonald<timestamp_1687967514_cv>:&nbsp;</b></span>module will not advance in quiz</div><!--end:1687967514768--><><!--begin:1687967540109--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687967539_co>:&nbsp;</b></span>One moment while I pull you up</div><!--end:1687967540109--><><!--begin:1687967711990--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687967711_co>:&nbsp;</b></span>Reasons this error may have occurred are:<br><br>Allowing the training to time out due to inactivity of 10 minutes or more<br>Improperly exiting the training course<br>Using an unsupported browser</div><!--end:1687967711990--><><!--begin:1687967727392--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687967727_co>:&nbsp;</b></span>To ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.<br>Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.<br>If you are not active, log out of the course. <br>To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  </div><!--end:1687967727392--><><!--begin:1687967746165--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687967746_co>:&nbsp;</b></span>I have passed you through the current modules lesson.  You can now proceed forward.</div><!--end:1687967746165--><><!--begin:1687967823407--><div class=\'cv\'><span class=\'notranslate\'><b>martin macdonald<timestamp_1687967823_cv>:&nbsp;</b></span>thank you for your help!! Trying to complete this training for work scheduled for this week has gotten stressfull</div><!--end:1687967823407--><><!--begin:1687967855626--><div class=\'cv\'><span class=\'notranslate\'><b>martin macdonald<timestamp_1687967855_cv>:&nbsp;</b></span>doing great otherwise... hope you have a great day</div><!--end:1687967855626--><><!--begin:1687967872315--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687967872_co>:&nbsp;</b></span>Thank you and you as well!</div><!--end:1687967872315--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'modules keep freezing\r\nTiffany has joined the chat.\r\nTiffany: Hi, martin macdonald!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nmartin macdonald: may need tech guidance on module training in progress\r\nmartin macdonald: module will not advance in quiz\r\nTiffany: One moment while I pull you up\r\nTiffany: Reasons this error may have occurred are:Allowing the training to time out due to inactivity of 10 minutes or moreImproperly exiting the training courseUsing an unsupported browser\r\nTiffany: To ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.If you are not active, log out of the course. To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  \r\nTiffany: I have passed you through the current modules lesson.  You can now proceed forward.\r\nmartin macdonald: thank you for your help!! Trying to complete this training for work scheduled for this week has gotten stressfull\r\nmartin macdonald: doing great otherwise... hope you have a great day\r\nTiffany: Thank you and you as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('312624108VT', 1687985585, 1687986050, 1, 23, 13, 9, 0, 0, 5, 0, 4342, 0, 0, 0, 0, 'matthew julian martinez ', 'matt.martinez@westonsolutions.com', '104.48.155.193', 'd6f9e1dbc29f9e7d4fb222c8aaf4eb2d', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-weston solutions -cus-Online Course-_-40 hr hazwoper-cus-', 'hello, im stuck on a module. The \"CHEMICAL HAZARD ID SYSTEMS\" section. I cant get passed the pre assessment. it asks me what the 3 phases of matter is, i answer and select submit. then thats it, it doesn\'t move forward, it stays on that question and i cannot select the next section. please help thank you.', '<div class=\'ca\'><div class=\'info_box\'><i>hello, im stuck on a module. The \"CHEMICAL HAZARD ID SYSTEMS\" section. I cant get passed the pre assessment. it asks me what the 3 phases of matter is, i answer and select submit. then thats it, it doesn\'t move forward, it stays on that question and i cannot select the next section. please help thank you.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1687985587268--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687985587_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>matthew julian martinez </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1687985587268--><><!--begin:1687985605680--><div class=\'cv\'><span class=\'notranslate\'><b>matthew julian martinez <timestamp_1687985605_cv>:&nbsp;</b></span>im great, thank you</div><!--end:1687985605680--><><!--begin:1687985689072--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687985688_co>:&nbsp;</b></span>One moment while I am bringing up your account</div><!--end:1687985689072--><><!--begin:1687985731599--><div class=\'cv\'><span class=\'notranslate\'><b>matthew julian martinez <timestamp_1687985731_cv>:&nbsp;</b></span>thank you very much </div><!--end:1687985731599--><><!--begin:1687985748867--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687985748_co>:&nbsp;</b></span>I looked up your login history and it appears you are timing out, excessively (please view the attached .pdf file). Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. </div><!--end:1687985748867--><><!--begin:1687985783522--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687985783_co>:&nbsp;</b></span>To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.<br></div><!--end:1687985783522--><><!--begin:1687985793583--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687985793_co>:&nbsp;</b></span>I have passed you on the current module.  </div><!--end:1687985793583--><><!--begin:1687985804552--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687985804_co>:&nbsp;</b></span>You may now proceed forward.</div><!--end:1687985804552--><><!--begin:1687985811755--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687985811_co>:&nbsp;</b></span>Or restart the module.</div><!--end:1687985811755--><><!--begin:1687985940741--><div class=\'cv\'><span class=\'notranslate\'><b>matthew julian martinez <timestamp_1687985940_cv>:&nbsp;</b></span>okay thank you, i didnt realize i was hitting the x out, i usually click &quot;exit lesson&quot; i will log out properly thank you. </div><!--end:1687985940741--><><!--begin:1687985970528--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687985970_co>:&nbsp;</b></span>You are welcome! Thank you!</div><!--end:1687985970528--><><!--begin:1687985979071--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687985978_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1687985979071--><><!--begin:1687986007419--><div class=\'cv\'><span class=\'notranslate\'><b>matthew julian martinez <timestamp_1687986007_cv>:&nbsp;</b></span>no that was it, i thought it was my internet connection. but you helped me properly thank you</div><!--end:1687986007419--><><!--begin:1687986035446--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687986035_co>:&nbsp;</b></span>My pleasure! </div><!--end:1687986035446--><><!--begin:1687986050003--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687986049_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a> if you need anything else.<br><br>Have a great day!</div><!--end:1687986050003--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'hello, im stuck on a module. The \"CHEMICAL HAZARD ID SYSTEMS\" section. I cant get passed the pre assessment. it asks me what the 3 phases of matter is, i answer and select submit. then thats it, it doesn\'t move forward, it stays on that question and i cannot select the next section. please help thank you.\r\nTiffany has joined the chat.\r\nTiffany: Hi, matthew julian martinez !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nmatthew julian martinez : im great, thank you\r\nTiffany: One moment while I am bringing up your account\r\nmatthew julian martinez : thank you very much \r\nTiffany: I looked up your login history and it appears you are timing out, excessively (please view the attached .pdf file). Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. \r\nTiffany: To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.\r\nTiffany: I have passed you on the current module.  \r\nTiffany: You may now proceed forward.\r\nTiffany: Or restart the module.\r\nmatthew julian martinez : okay thank you, i didnt realize i was hitting the x out, i usually click &quot;exit lesson&quot; i will log out properly thank you. \r\nTiffany: You are welcome! Thank you!\r\nTiffany: Is there anything else I can assist you with today?\r\nmatthew julian martinez : no that was it, i thought it was my internet connection. but you helped me properly thank you\r\nTiffany: My pleasure! \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706 if you need anything else.Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3126263084Y', 1687987789, 1687988046, 1, 23, 16, 13, 0, 0, 0, 0, 3934, 0, 0, 0, 0, 'Margaret Stephenson ', 'Margaret.Stephenson@AnteaGroup.US', '96.78.88.41', 'a096d67bc9115b30d01f42c3b871ba3e', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Antea Group USA-cus-Online Course-_-40 hour HAZWOPER -cus-', 'I can not complete the assessment at the end of the Ionizing Radiation module, so I can not advance past this module. I can navigate backwards in the course but I am stuck on one assessment problem and can not click \"submit\" or \"next.\" I have tried exiting the module, logging out of the course, and restarting my computer with no luck. Thanks for you help. ', '<div class=\'ca\'><div class=\'info_box\'><i>I can not complete the assessment at the end of the Ionizing Radiation module, so I can not advance past this module. I can navigate backwards in the course but I am stuck on one assessment problem and can not click \"submit\" or \"next.\" I have tried exiting the module, logging out of the course, and restarting my computer with no luck. Thanks for you help. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1687987793345--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687987793_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Margaret Stephenson </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1687987793345--><><!--begin:1687987848311--><div class=\'cv\'><span class=\'notranslate\'><b>Margaret Stephenson <timestamp_1687987848_cv>:&nbsp;</b></span>I am stuck on the assessment portion of the ionizing radiation module in 40 hour HAZWOPER. I can not complete the assessment of advance past the assessment</div><!--end:1687987848311--><><!--begin:1687987870865--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687987870_co>:&nbsp;</b></span>One moment while I pull up your account</div><!--end:1687987870865--><><!--begin:1687987957559--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687987957_co>:&nbsp;</b></span>I looked up your login history and it appears your training timed out. Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. <br></div><!--end:1687987957559--><><!--begin:1687987961314--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687987961_co>:&nbsp;</b></span>To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.<br></div><!--end:1687987961314--><><!--begin:1687987984465--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687987984_co>:&nbsp;</b></span>I have passed you on the current module.  You may now proceed forward or restart the module.  </div><!--end:1687987984465--><><!--begin:1687987984482--><div class=\'cv\'><span class=\'notranslate\'><b>Margaret Stephenson <timestamp_1687987984_cv>:&nbsp;</b></span>Okay sounds good.</div><!--end:1687987984482--><><!--begin:1687987996484--><div class=\'cv\'><span class=\'notranslate\'><b>Margaret Stephenson <timestamp_1687987996_cv>:&nbsp;</b></span>Thank you so much!</div><!--end:1687987996484--><><!--begin:1687988006810--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687988006_co>:&nbsp;</b></span>You are welcome!</div><!--end:1687988006810--><><!--begin:1687988016441--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687988016_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1687988016441--><><!--begin:1687988023381--><div class=\'cv\'><span class=\'notranslate\'><b>Margaret Stephenson <timestamp_1687988023_cv>:&nbsp;</b></span>No thats all, thanks!</div><!--end:1687988023381--><><!--begin:1687988034497--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687988034_co>:&nbsp;</b></span>You are welcome!</div><!--end:1687988034497--><><!--begin:1687988038544--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1687988038_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1687988038544--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I can not complete the assessment at the end of the Ionizing Radiation module, so I can not advance past this module. I can navigate backwards in the course but I am stuck on one assessment problem and can not click \"submit\" or \"next.\" I have tried exiting the module, logging out of the course, and restarting my computer with no luck. Thanks for you help. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Margaret Stephenson !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMargaret Stephenson : I am stuck on the assessment portion of the ionizing radiation module in 40 hour HAZWOPER. I can not complete the assessment of advance past the assessment\r\nTiffany: One moment while I pull up your account\r\nTiffany: I looked up your login history and it appears your training timed out. Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. \r\nTiffany: To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.\r\nTiffany: I have passed you on the current module.  You may now proceed forward or restart the module.  \r\nMargaret Stephenson : Okay sounds good.\r\nMargaret Stephenson : Thank you so much!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nMargaret Stephenson : No thats all, thanks!\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('312706268W7', 1688067778, 1688068510, 2, 23, 45, 9, 0, 0, 0, 0, 4081, 0, 0, 0, 0, 'Caroline Cope', 'caroline.c.cope@gmail.com', '166.198.250.82', '724826c5e24ace901c021472e2cd905b', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-SWCA -cus-', 'Hello,\r\n\r\nI am looking to see if I can obtain a certificate number for the HAZWOPER course completed through CS', '<div class=\'ca\'><div class=\'info_box\'><i>Hello,\r\n\r\nI am looking to see if I can obtain a certificate number for the HAZWOPER course completed through CS</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688067782919--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688067782_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Caroline Cope</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688067782919--><><!--begin:1688067803524--><div class=\'cv\'><span class=\'notranslate\'><b>Caroline Cope<timestamp_1688067803_cv>:&nbsp;</b></span>I’m great, how about you?</div><!--end:1688067803524--><><!--begin:1688067812670--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688067812_co>:&nbsp;</b></span>I am good thank you</div><!--end:1688067812670--><><!--begin:1688067818712--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688067818_co>:&nbsp;</b></span>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1688067818712--><><!--begin:1688067998166--><div class=\'cv\'><span class=\'notranslate\'><b>Caroline Cope<timestamp_1688067998_cv>:&nbsp;</b></span>I have the certificate, it is not lost nor in need of replacement. I’m currently out of town and was seeing if I could obtain the cert number only to provide to a client. </div><!--end:1688067998166--><><!--begin:1688068061271--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688068061_co>:&nbsp;</b></span>The certificate number is really more for our internal use.  Do you need it for the 40 Hour HAZWOPER? </div><!--end:1688068061271--><><!--begin:1688068096869--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688068096_co>:&nbsp;</b></span>REG15184</div><!--end:1688068096869--><><!--begin:1688068186097--><div class=\'cv\'><span class=\'notranslate\'><b>Caroline Cope<timestamp_1688068186_cv>:&nbsp;</b></span>Ok thank you for the clarification. If they need verification of completion can they contact CS directly for that?</div><!--end:1688068186097--><><!--begin:1688068343948--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688068343_co>:&nbsp;</b></span>I would need you to reach out to us via email and cc your client that way we are not releasing information to a 3rd party without your request/authorization.  </div><!--end:1688068343948--><><!--begin:1688068378799--><div class=\'cv\'><span class=\'notranslate\'><b>Caroline Cope<timestamp_1688068379_cv>:&nbsp;</b></span>Ok great! Thank you! </div><!--end:1688068378799--><><!--begin:1688068401881--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688068401_co>:&nbsp;</b></span>You are welcome! Is there anything else I can assist you with today?</div><!--end:1688068401881--><><!--begin:1688068508129--><div class=\'cv\'><span class=\'notranslate\'><b>Caroline Cope<timestamp_1688068508_cv>:&nbsp;</b></span>Nope! You’ve very helpful!</div><!--end:1688068508129--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello,\r\n\r\nI am looking to see if I can obtain a certificate number for the HAZWOPER course completed through CS\r\nTiffany has joined the chat.\r\nTiffany: Hi, Caroline Cope!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nCaroline Cope: I’m great, how about you?\r\nTiffany: I am good thank you\r\nTiffany: There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nCaroline Cope: I have the certificate, it is not lost nor in need of replacement. I’m currently out of town and was seeing if I could obtain the cert number only to provide to a client. \r\nTiffany: The certificate number is really more for our internal use.  Do you need it for the 40 Hour HAZWOPER? \r\nTiffany: REG15184\r\nCaroline Cope: Ok thank you for the clarification. If they need verification of completion can they contact CS directly for that?\r\nTiffany: I would need you to reach out to us via email and cc your client that way we are not releasing information to a 3rd party without your request/authorization.  \r\nCaroline Cope: Ok great! Thank you! \r\nTiffany: You are welcome! Is there anything else I can assist you with today?\r\nCaroline Cope: Nope! You’ve very helpful!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('312708729EQ', 1688070247, 1688070773, 2, 23, 53, 2, 0, 0, 0, 0, 3106, 0, 0, 0, 0, 'Matt', 'accounting@stagenterprise.com', '173.186.110.49', 'be3fe1d243f4e9c7c4620d67799673fa', 'Select Area of Inquiry:-_-Other-cus-Company-_-Stag Enterprise-cus-', 'Our employee has the certificate for DOT Hazmat Transportation & Security Awareness as per 49 CFR 172.704 (a)(1)(3)(4).  The certificate expired this month...does he need the same training or just the refresher? ', '<div class=\'ca\'><div class=\'info_box\'><i>Our employee has the certificate for DOT Hazmat Transportation & Security Awareness as per 49 CFR 172.704 (a)(1)(3)(4).  The certificate expired this month...does he need the same training or just the refresher? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688070263429--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688070263_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Matt</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688070263429--><><!--begin:1688070328927--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1688070329_cv>:&nbsp;</b></span>Good, thanks&#39;</div><!--end:1688070328927--><><!--begin:1688070351492--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688070351_co>:&nbsp;</b></span>The employee can complete whatever you are comfortable with.  The DOT and DOT Refresher are approximately the same time frame and only slightly different.  </div><!--end:1688070351492--><><!--begin:1688070364687--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1688070364_cv>:&nbsp;</b></span>I just need him to be street legal...</div><!--end:1688070364687--><><!--begin:1688070398967--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688070398_co>:&nbsp;</b></span>I would say have him take the main course again just to be safe.  </div><!--end:1688070398967--><><!--begin:1688070414814--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688070414_co>:&nbsp;</b></span><a href=\'https://csregs.com/products/dot-hazmat-transportation-complete-ghs-compliant\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/dot-hazmat-transportation-complete-ghs-compliant</a></div><!--end:1688070414814--><><!--begin:1688070428543--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1688070428_cv>:&nbsp;</b></span>okay, thanks. </div><!--end:1688070428543--><><!--begin:1688070447293--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688070447_co>:&nbsp;</b></span>The above link is for the online course but we also have the training in the seminar setting as well as virtual instructor led classroom. </div><!--end:1688070447293--><><!--begin:1688070464159--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688070464_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1688070464159--><><!--begin:1688070762126--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688070761_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1688070762126--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Our employee has the certificate for DOT Hazmat Transportation & Security Awareness as per 49 CFR 172.704 (a)(1)(3)(4).  The certificate expired this month...does he need the same training or just the refresher? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Matt!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMatt: Good, thanks&#39;\r\nTiffany: The employee can complete whatever you are comfortable with.  The DOT and DOT Refresher are approximately the same time frame and only slightly different.  \r\nMatt: I just need him to be street legal...\r\nTiffany: I would say have him take the main course again just to be safe.  \r\nTiffany: https://csregs.com/products/dot-hazmat-transportation-complete-ghs-compliant\r\nMatt: okay, thanks. \r\nTiffany: The above link is for the online course but we also have the training in the seminar setting as well as virtual instructor led classroom. \r\nTiffany: Is there anything else I can assist you with?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('312770081MA', 1688131575, 1688132394, 2, 23, 29, 9, 0, 0, 5, 0, 3023, 396, 0, 0, 0, 'Karly Cantrell', 'karly.cantrell@dnata.us', '66.192.30.38', '9a0c4846c18e311fd506a9f1f2b6da8a', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Dnata-cus-', 'How does a group purchase for the RCRA/EPA Hazardous Waste Management Initial Certification online training work? I am looking at a group of about 25 all in different locations. ', '<div class=\'ca\'><div class=\'info_box\'><i>How does a group purchase for the RCRA/EPA Hazardous Waste Management Initial Certification online training work? I am looking at a group of about 25 all in different locations. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688131576679--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688131576_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Karly Cantrell</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688131576679--><><!--begin:1688131592266--><div class=\'cv\'><span class=\'notranslate\'><b>Karly Cantrell<timestamp_1688131591_cv>:&nbsp;</b></span>I am doing well! How are you? </div><!--end:1688131592266--><><!--begin:1688131609565--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688131609_co>:&nbsp;</b></span>I am good thank you</div><!--end:1688131609565--><><!--begin:1688131652965--><div class=\'cv\'><span class=\'notranslate\'><b>Karly Cantrell<timestamp_1688131652_cv>:&nbsp;</b></span>Right now, I just would like to know how much it would cost for the RCRA/EPA Hazardous Waste Management Initial Certification online training for 25 people. They are all at different locations around the country. </div><!--end:1688131652965--><><!--begin:1688131841605--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688131841_co>:&nbsp;</b></span>If you purchase those courses all at once in the same cart, the cost would be $11,300 ($452 per seat ($565 minus the 20% multiple seat discount)).</div><!--end:1688131841605--><><!--begin:1688131957578--><div class=\'cv\'><span class=\'notranslate\'><b>Karly Cantrell<timestamp_1688131956_cv>:&nbsp;</b></span>That makes sense. How long does each person have to complete the training? Are they given a certificate upon completion? And when bought, how will each person receive access to the course?</div><!--end:1688131957578--><><!--begin:1688132302131--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688132301_co>:&nbsp;</b></span>Once you purchase the 25 seats you have one year from the date of purchase to assign the seats to participants.  You as the order creator will set up an online account after you complete your purchase.  Then you will be able to log in and invite the participants to complete the courses as needed.  Once a user accepts a course invite and sets up their online account, they have 90 days to complete the online course before it expires.  Once the student completes the course we do send out the certificates via US Mail to the company address listed at the time the order was placed.   </div><!--end:1688132302131--><><!--begin:1688132392442--><div class=\'cv\'><span class=\'notranslate\'><b>Karly Cantrell<timestamp_1688132391_cv>:&nbsp;</b></span>Thank you for the detail, it was very useful!</div><!--end:1688132392442--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'How does a group purchase for the RCRA/EPA Hazardous Waste Management Initial Certification online training work? I am looking at a group of about 25 all in different locations. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Karly Cantrell!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKarly Cantrell: I am doing well! How are you? \r\nTiffany: I am good thank you\r\nKarly Cantrell: Right now, I just would like to know how much it would cost for the RCRA/EPA Hazardous Waste Management Initial Certification online training for 25 people. They are all at different locations around the country. \r\nTiffany: If you purchase those courses all at once in the same cart, the cost would be $11,300 ($452 per seat ($565 minus the 20% multiple seat discount)).\r\nKarly Cantrell: That makes sense. How long does each person have to complete the training? Are they given a certificate upon completion? And when bought, how will each person receive access to the course?\r\nTiffany: Once you purchase the 25 seats you have one year from the date of purchase to assign the seats to participants.  You as the order creator will set up an online account after you complete your purchase.  Then you will be able to log in and invite the participants to complete the courses as needed.  Once a user accepts a course invite and sets up their online account, they have 90 days to complete the online course before it expires.  Once the student completes the course we do send out the certificates via US Mail to the company address listed at the time the order was placed.   \r\nKarly Cantrell: Thank you for the detail, it was very useful!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('312775862KT', 1688137371, 1688137947, 2, 23, 44, 6, 0, 0, 0, 1, 2430, 0, 0, 0, 0, 'Margaret Stephenson', 'Margaret.Stephenson@AnteaGroup.US', '96.78.88.41', 'a096d67bc9115b30d01f42c3b871ba3e', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Antea Group-cus-', 'I can not advance past the Material Handling module assessment ', '<div class=\'ca\'><div class=\'info_box\'><i>I can not advance past the Material Handling module assessment </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688137375553--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688137375_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Margaret Stephenson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688137375553--><><!--begin:1688137382786--><div class=\'cv\'><span class=\'notranslate\'><b>Margaret Stephenson<timestamp_1688137383_cv>:&nbsp;</b></span>I am good thanks</div><!--end:1688137382786--><><!--begin:1688137420726--><div class=\'cv\'><span class=\'notranslate\'><b>Margaret Stephenson<timestamp_1688137421_cv>:&nbsp;</b></span>I think I may have spoken to you yesterday? Or a different Tiffany. I am having the same problem, I can not advance past the Material Handlings module assessment </div><!--end:1688137420726--><><!--begin:1688137480752--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688137480_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1688137480752--><><!--begin:1688137845804--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688137845_co>:&nbsp;</b></span>Okay I have passed you through the module.  Please be sure to exit the module and log out using the proper links in the upper right hand corner when you are done training for a time.  Allowing the training to time out due to no activity and improperly exiting the training using the x to close the browser is most likely what is causing these errors as I see they both occured on your account the last two days.  </div><!--end:1688137845804--><><!--begin:1688137865997--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688137865_co>:&nbsp;</b></span>You are good to restart the module or proceed forward.  </div><!--end:1688137865997--><><!--begin:1688137941669--><div class=\'cv\'><span class=\'notranslate\'><b>Margaret Stephenson<timestamp_1688137942_cv>:&nbsp;</b></span>Thank you very much</div><!--end:1688137941669--><><!--begin:1688137945110--><div class=\'cv\'><span class=\'notranslate\'><b>Margaret Stephenson<timestamp_1688137945_cv>:&nbsp;</b></span>That is all I needed</div><!--end:1688137945110--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I can not advance past the Material Handling module assessment \r\nTiffany has joined the chat.\r\nTiffany: Hi, Margaret Stephenson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMargaret Stephenson: I am good thanks\r\nMargaret Stephenson: I think I may have spoken to you yesterday? Or a different Tiffany. I am having the same problem, I can not advance past the Material Handlings module assessment \r\nTiffany: One moment please while I look you up\r\nTiffany: Okay I have passed you through the module.  Please be sure to exit the module and log out using the proper links in the upper right hand corner when you are done training for a time.  Allowing the training to time out due to no activity and improperly exiting the training using the x to close the browser is most likely what is causing these errors as I see they both occured on your account the last two days.  \r\nTiffany: You are good to restart the module or proceed forward.  \r\nMargaret Stephenson: Thank you very much\r\nMargaret Stephenson: That is all I needed\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3132014534H', 1688562929, 1688563967, 2, 23, 11, 7, 0, 0, 5, 0, 2394, 0, 0, 0, 0, 'Cooper Ling', 'cling@braunintertec.com', '8.42.13.10', '2f89ef3c8c4a271fb6d1c5aef6b4b94f', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Braun Intertec-cus-', 'Hello,\r\nI have just finished my online 40 hour HAZWOPER training and need to schedule my 8 hour in person training.\r\nThank you!', '<div class=\'ca\'><div class=\'info_box\'><i>Hello,\r\nI have just finished my online 40 hour HAZWOPER training and need to schedule my 8 hour in person training.\r\nThank you!</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688562933335--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688562933_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Cooper Ling</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688562933335--><><!--begin:1688562956707--><div class=\'cv\'><span class=\'notranslate\'><b>Cooper Ling<timestamp_1688562956_cv>:&nbsp;</b></span>Doing well</div><!--end:1688562956707--><><!--begin:1688562998406--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688562998_co>:&nbsp;</b></span>Have you had a chance to look at the schedule?</div><!--end:1688562998406--><><!--begin:1688563036235--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688563036_co>:&nbsp;</b></span>I just sent you an email with a link if not</div><!--end:1688563036235--><><!--begin:1688563130106--><div class=\'cv\'><span class=\'notranslate\'><b>Cooper Ling<timestamp_1688563130_cv>:&nbsp;</b></span>looking at it now thanks </div><!--end:1688563130106--><><!--begin:1688563210153--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688563210_co>:&nbsp;</b></span>Great! Is there anything else I can assist you with today?</div><!--end:1688563210153--><><!--begin:1688563536757--><div class=\'cv\'><span class=\'notranslate\'><b>Cooper Ling<timestamp_1688563536_cv>:&nbsp;</b></span>yes which email can I address to confirm one of the dates?</div><!--end:1688563536757--><><!--begin:1688563552931--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688563552_co>:&nbsp;</b></span>You can reply to me</div><!--end:1688563552931--><><!--begin:1688563876764--><div class=\'cv\'><span class=\'notranslate\'><b>Cooper Ling<timestamp_1688563876_cv>:&nbsp;</b></span>done. Thank you very much tiffany</div><!--end:1688563876764--><><!--begin:1688563919495--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688563919_co>:&nbsp;</b></span>You are welcome! I will email you back shortly.  Have a safe day!</div><!--end:1688563919495--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello,\r\nI have just finished my online 40 hour HAZWOPER training and need to schedule my 8 hour in person training.\r\nThank you!\r\nTiffany has joined the chat.\r\nTiffany: Hi, Cooper Ling!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nCooper Ling: Doing well\r\nTiffany: Have you had a chance to look at the schedule?\r\nTiffany: I just sent you an email with a link if not\r\nCooper Ling: looking at it now thanks \r\nTiffany: Great! Is there anything else I can assist you with today?\r\nCooper Ling: yes which email can I address to confirm one of the dates?\r\nTiffany: You can reply to me\r\nCooper Ling: done. Thank you very much tiffany\r\nTiffany: You are welcome! I will email you back shortly.  Have a safe day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('313204236M4', 1688565727, 1688566044, 2, 23, 26, 5, 0, 0, 0, 0, 2889, 0, 0, 0, 0, 'Jenna Delwiche', 'jenna.delwiche@tetratech.com', '70.33.13.25', '352180b9455bbc42191c1d5701373dc6', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Tetra Tech-cus-', 'Hello - I am registered for the 40-hour HAZWOPER training in Denver next week.  Has the course been confirmed?', '<div class=\'ca\'><div class=\'info_box\'><i>Hello - I am registered for the 40-hour HAZWOPER training in Denver next week.  Has the course been confirmed?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688565730148--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688565729_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jenna Delwiche</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688565730148--><><!--begin:1688565742457--><div class=\'cv\'><span class=\'notranslate\'><b>Jenna Delwiche<timestamp_1688565749_cv>:&nbsp;</b></span>Hi Tiffany!  I am doing well, thanks. You?</div><!--end:1688565742457--><><!--begin:1688565758204--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688565758_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1688565758204--><><!--begin:1688565786261--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688565786_co>:&nbsp;</b></span>The class has not been confirmed yet but it will be by Friday.  </div><!--end:1688565786261--><><!--begin:1688565879300--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688565879_co>:&nbsp;</b></span>We will reach out via email and phone call once management offically confirms the class.  </div><!--end:1688565879300--><><!--begin:1688565880504--><div class=\'cv\'><span class=\'notranslate\'><b>Jenna Delwiche<timestamp_1688565887_cv>:&nbsp;</b></span>Okay thanks.  I need to purchase plane tickets & accommodations...is there a high likelihood that the class is happening?</div><!--end:1688565880504--><><!--begin:1688565911037--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688565910_co>:&nbsp;</b></span>Yes</div><!--end:1688565911037--><><!--begin:1688565944528--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688565944_co>:&nbsp;</b></span>I am almost positive it wlil be confirmed.  </div><!--end:1688565944528--><><!--begin:1688565951521--><div class=\'cv\'><span class=\'notranslate\'><b>Jenna Delwiche<timestamp_1688565958_cv>:&nbsp;</b></span><span class=\'emoji_chat\'>&#128077;</span> Wonderful, thanks.</div><!--end:1688565951521--><><!--begin:1688565997991--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688565997_co>:&nbsp;</b></span>You are welcome! Is there anything else we can assist you with today?</div><!--end:1688565997991--><><!--begin:1688566008755--><div class=\'cv\'><span class=\'notranslate\'><b>Jenna Delwiche<timestamp_1688566014_cv>:&nbsp;</b></span>Nope, have a good day.</div><!--end:1688566008755--><><!--begin:1688566041365--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688566041_co>:&nbsp;</b></span>You as well!</div><!--end:1688566041365--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello - I am registered for the 40-hour HAZWOPER training in Denver next week.  Has the course been confirmed?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jenna Delwiche!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJenna Delwiche: Hi Tiffany!  I am doing well, thanks. You?\r\nTiffany: I am good thank you!\r\nTiffany: The class has not been confirmed yet but it will be by Friday.  \r\nTiffany: We will reach out via email and phone call once management offically confirms the class.  \r\nJenna Delwiche: Okay thanks.  I need to purchase plane tickets & accommodations...is there a high likelihood that the class is happening?\r\nTiffany: Yes\r\nTiffany: I am almost positive it wlil be confirmed.  \r\nJenna Delwiche: &#128077; Wonderful, thanks.\r\nTiffany: You are welcome! Is there anything else we can assist you with today?\r\nJenna Delwiche: Nope, have a good day.\r\nTiffany: You as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('313221690M4', 1688583161, 1688583339, 1, 23, 6, 3, 0, 0, 1, 0, 1221, 399, 0, 0, 0, 'Keegan Lawhead', 'Keegan.Lawhead@oneatlas.com', '209.99.49.138', '30fd3570f0f7ef2b38160d423615dfc5', 'Question Type:-_-Computer/Network Issues-cus-Company-_-Atlas Technical Consultants-cus-Online Course-_-OSHA 40hr Hybrid -cus-', 'Hey, My session is currently stuck on a question in the medical surveillance assessment of the medical surveillance module. How can i fix this?', '<div class=\'ca\'><div class=\'info_box\'><i>Hey, My session is currently stuck on a question in the medical surveillance assessment of the medical surveillance module. How can i fix this?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688583165646--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688583165_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Keegan Lawhead</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688583165646--><><!--begin:1688583182692--><div class=\'cv\'><span class=\'notranslate\'><b>Keegan Lawhead<timestamp_1688583182_cv>:&nbsp;</b></span>Hi! I was having some trouble with a module assessment being stuck</div><!--end:1688583182692--><><!--begin:1688583257980--><div class=\'cv\'><span class=\'notranslate\'><b>Keegan Lawhead<timestamp_1688583258_cv>:&nbsp;</b></span>Hello?</div><!--end:1688583257980--><><!--begin:1688583335284--><div class=\'cv\'><span class=\'notranslate\'><b>Keegan Lawhead<timestamp_1688583335_cv>:&nbsp;</b></span>hello?</div><!--end:1688583335284--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hey, My session is currently stuck on a question in the medical surveillance assessment of the medical surveillance module. How can i fix this?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Keegan Lawhead!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKeegan Lawhead: Hi! I was having some trouble with a module assessment being stuck\r\nKeegan Lawhead: Hello?\r\nKeegan Lawhead: hello?\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('313221981T4', 1688583452, 1688583593, 1, 23, 6, 2, 0, 0, 5, 1, 3563, 400, 0, 0, 0, 'Keegan Lawhead', 'Keegan.Lawhead@oneatlas.com', '209.99.49.138', '30fd3570f0f7ef2b38160d423615dfc5', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Atlas Technical Consultants-cus-Online Course-_-OSHA 40hr Hazwoper hybrid-cus-', 'My module is stuck in the assessment section under the medical surveillance tab. How can i fix this?', '<div class=\'ca\'><div class=\'info_box\'><i>My module is stuck in the assessment section under the medical surveillance tab. How can i fix this?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688583455187--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688583455_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Keegan Lawhead</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688583455187--><><!--begin:1688583463427--><div class=\'cv\'><span class=\'notranslate\'><b>Keegan Lawhead<timestamp_1688583463_cv>:&nbsp;</b></span>Im doing well</div><!--end:1688583463427--><><!--begin:1688583474330--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688583474_co>:&nbsp;</b></span>Keegan I apologize I was having technical difficulties before.  </div><!--end:1688583474330--><><!--begin:1688583479154--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688583479_co>:&nbsp;</b></span>I did look you up</div><!--end:1688583479154--><><!--begin:1688583490729--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688583490_co>:&nbsp;</b></span>After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  <br> <br>Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  <br><br>Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. </div><!--end:1688583490729--><><!--begin:1688583499726--><div class=\'cv\'><span class=\'notranslate\'><b>Keegan Lawhead<timestamp_1688583499_cv>:&nbsp;</b></span>Ah, no worries, I thought it might have been an issue on my end.</div><!--end:1688583499726--><><!--begin:1688583530516--><div class=\'cv\'><span class=\'notranslate\'><b>Keegan Lawhead<timestamp_1688583530_cv>:&nbsp;</b></span>The issue is that the module is stuck on a question in the section, and i cannot continue with it.</div><!--end:1688583530516--><><!--begin:1688583531167--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688583531_co>:&nbsp;</b></span>I show your Medical Surveileenace module is already completed and passed</div><!--end:1688583531167--><><!--begin:1688583553587--><div class=\'cv\'><span class=\'notranslate\'><b>Keegan Lawhead<timestamp_1688583553_cv>:&nbsp;</b></span>Im retaking it to get more time for completion. </div><!--end:1688583553587--><><!--begin:1688583572324--><div class=\'cv\'><span class=\'notranslate\'><b>Keegan Lawhead<timestamp_1688583572_cv>:&nbsp;</b></span>Ah</div><!--end:1688583572324--><><!--begin:1688583576994--><div class=\'cv\'><span class=\'notranslate\'><b>Keegan Lawhead<timestamp_1688583577_cv>:&nbsp;</b></span>it seems to have been fixed</div><!--end:1688583576994--><><!--begin:1688583586554--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688583586_co>:&nbsp;</b></span>Oh good news!</div><!--end:1688583586554--><><!--begin:1688583586786--><div class=\'cv\'><span class=\'notranslate\'><b>Keegan Lawhead<timestamp_1688583586_cv>:&nbsp;</b></span>thank you for your support</div><!--end:1688583586786--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'My module is stuck in the assessment section under the medical surveillance tab. How can i fix this?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Keegan Lawhead!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKeegan Lawhead: Im doing well\r\nTiffany: Keegan I apologize I was having technical difficulties before.  \r\nTiffany: I did look you up\r\nTiffany: After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. \r\nKeegan Lawhead: Ah, no worries, I thought it might have been an issue on my end.\r\nKeegan Lawhead: The issue is that the module is stuck on a question in the section, and i cannot continue with it.\r\nTiffany: I show your Medical Surveileenace module is already completed and passed\r\nKeegan Lawhead: Im retaking it to get more time for completion. \r\nKeegan Lawhead: Ah\r\nKeegan Lawhead: it seems to have been fixed\r\nTiffany: Oh good news!\r\nKeegan Lawhead: thank you for your support\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('313295497VK', 1688656980, 1688657386, 2, 19, 18, 12, 0, 0, 5, 0, 2357, 0, 0, 0, 0, 'Sebastian Campbell', 'sebastian.campbell@ghd.com', '216.200.150.202', 'cb566cebd203c6427e45ebb513d90a76', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-GHD-cus-', 'Hi, I have recently completed the 40 hour HAZWOPER online training, and I believe I need to do the 8 hour in-person training as well. Could you let me know the earliest class I could sign up for (date/location)? I was not able to find this info on the website. I am looking for the closest one to Atlanta, GA.', '<div class=\'ca\'><div class=\'info_box\'><i>Hi, I have recently completed the 40 hour HAZWOPER online training, and I believe I need to do the 8 hour in-person training as well. Could you let me know the earliest class I could sign up for (date/location)? I was not able to find this info on the website. I am looking for the closest one to Atlanta, GA.</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1688657014210--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1688657014_co>:&nbsp;</b></span>Sebastian</div><!--end:1688657014210--><><!--begin:1688657046768--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1688657046_co>:&nbsp;</b></span>I can email you all f the information on registering for your class if you would like</div><!--end:1688657046768--><><!--begin:1688657055427--><div class=\'cv\'><span class=\'notranslate\'><b>Sebastian Campbell<timestamp_1688657055_cv>:&nbsp;</b></span>Yes please</div><!--end:1688657055427--><><!--begin:1688657094004--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1688657093_co>:&nbsp;</b></span>Is this the best email to use? <a href=\'mailto:sebastian.campbell@ghd.com\' target=\'_blank\' rel=\'noopener noreferrer\'>sebastian.campbell@ghd.com</a></div><!--end:1688657094004--><><!--begin:1688657123889--><div class=\'cv\'><span class=\'notranslate\'><b>Sebastian Campbell<timestamp_1688657123_cv>:&nbsp;</b></span>Yes that is good</div><!--end:1688657123889--><><!--begin:1688657159973--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1688657159_co>:&nbsp;</b></span>I will get that to you shortly!!  Anything else I can do to help?</div><!--end:1688657159973--><><!--begin:1688657249540--><div class=\'cv\'><span class=\'notranslate\'><b>Sebastian Campbell<timestamp_1688657249_cv>:&nbsp;</b></span>Will the email work if i forward it to my coworker?</div><!--end:1688657249540--><><!--begin:1688657352695--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1688657352_co>:&nbsp;</b></span>Absolutely!</div><!--end:1688657352695--><><!--begin:1688657381981--><div class=\'cv\'><span class=\'notranslate\'><b>Sebastian Campbell<timestamp_1688657382_cv>:&nbsp;</b></span>Alright thank you! I think that is all.</div><!--end:1688657381981--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hi, I have recently completed the 40 hour HAZWOPER online training, and I believe I need to do the 8 hour in-person training as well. Could you let me know the earliest class I could sign up for (date/location)? I was not able to find this info on the website. I am looking for the closest one to Atlanta, GA.\r\nTracy has joined the chat.\r\nTracy: Sebastian\r\nTracy: I can email you all f the information on registering for your class if you would like\r\nSebastian Campbell: Yes please\r\nTracy: Is this the best email to use? mailto:sebastian.campbell@ghd.com\r\nSebastian Campbell: Yes that is good\r\nTracy: I will get that to you shortly!!  Anything else I can do to help?\r\nSebastian Campbell: Will the email work if i forward it to my coworker?\r\nTracy: Absolutely!\r\nSebastian Campbell: Alright thank you! I think that is all.\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('313296360RZ', 1688657853, 1688658463, 2, 23, 28, 5, 0, 0, 5, 0, 3629, 0, 0, 0, 0, 'Rosita Tirado', 'ckali28@yahoo.com', '24.46.199.139', '1af98b7f4934d900e53ad184dcf49ddf', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Rosita Tirado-cus-', 'It says my email and password is invalid', '<div class=\'ca\'><div class=\'info_box\'><i>It says my email and password is invalid</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688657855732--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688657855_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Rosita Tirado</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688657855732--><><!--begin:1688657878826--><div class=\'cv\'><span class=\'notranslate\'><b>Rosita Tirado<timestamp_1688657879_cv>:&nbsp;</b></span>I am doing good. How about yourself?</div><!--end:1688657878826--><><!--begin:1688657887619--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688657887_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1688657887619--><><!--begin:1688657916472--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688657916_co>:&nbsp;</b></span>I see you did log in today.  The browser may have stored cookies/cache which is causing the error.</div><!--end:1688657916472--><><!--begin:1688657939647--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688657939_co>:&nbsp;</b></span>I am going to send you an email with a link to the log in page to be sure you are on the correct site.  </div><!--end:1688657939647--><><!--begin:1688657984125--><div class=\'cv\'><span class=\'notranslate\'><b>Rosita Tirado<timestamp_1688657984_cv>:&nbsp;</b></span>Okay that sounds good. Did I have to change password?</div><!--end:1688657984125--><><!--begin:1688658040861--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688658040_co>:&nbsp;</b></span>I am not able to see the password as it is hidden for security purposes.  It should be the same password you used to log in earlier today unless you changed it. </div><!--end:1688658040861--><><!--begin:1688658103016--><div class=\'cv\'><span class=\'notranslate\'><b>Rosita Tirado<timestamp_1688658103_cv>:&nbsp;</b></span>No I didn&#39;t change it. When I clicked forgot password it said it didn&#39;t recognise my email.</div><!--end:1688658103016--><><!--begin:1688658168165--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688658168_co>:&nbsp;</b></span>Okay do you want me to change it? I did send you the email a moment ago with the log in link.  Please let me know if you tried it.</div><!--end:1688658168165--><><!--begin:1688658230914--><div class=\'cv\'><span class=\'notranslate\'><b>Rosita Tirado<timestamp_1688658231_cv>:&nbsp;</b></span>I just did and it did go to the lesson overview. Thank you for sending it, I will use this link for now on. </div><!--end:1688658230914--><><!--begin:1688658248231--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688658248_co>:&nbsp;</b></span>You are welcome!</div><!--end:1688658248231--><><!--begin:1688658259821--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688658259_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1688658259821--><><!--begin:1688658460112--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688658459_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1688658460112--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'It says my email and password is invalid\r\nTiffany has joined the chat.\r\nTiffany: Hi, Rosita Tirado!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRosita Tirado: I am doing good. How about yourself?\r\nTiffany: I am good thank you!\r\nTiffany: I see you did log in today.  The browser may have stored cookies/cache which is causing the error.\r\nTiffany: I am going to send you an email with a link to the log in page to be sure you are on the correct site.  \r\nRosita Tirado: Okay that sounds good. Did I have to change password?\r\nTiffany: I am not able to see the password as it is hidden for security purposes.  It should be the same password you used to log in earlier today unless you changed it. \r\nRosita Tirado: No I didn&#39;t change it. When I clicked forgot password it said it didn&#39;t recognise my email.\r\nTiffany: Okay do you want me to change it? I did send you the email a moment ago with the log in link.  Please let me know if you tried it.\r\nRosita Tirado: I just did and it did go to the lesson overview. Thank you for sending it, I will use this link for now on. \r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('313309722ZX', 1688671218, 1688671468, 1, 23, 31, 28, 0, 0, 5, 0, 2143, 0, 0, 0, 0, 'Anne-Marie', 'flyn_nl@yahoo.com', '12.163.125.162', 'b249a5ca5b5ac4dfe02bb5e673dd7dc7', 'Question Type:-_-Display/Browser Issue-cus-Company-_-Odonata EH&S Consulting, inc.-cus-Online Course-_-8 hr Refresher training- Hazwopper-cus-', 'I logged in and my course isn\'t in the cue. I bought the course yesterday afternoon.', '<div class=\'ca\'><div class=\'info_box\'><i>I logged in and my course isn\'t in the cue. I bought the course yesterday afternoon.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688671222710--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688671222_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Anne-Marie</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688671222710--><><!--begin:1688671245900--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688671245_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1688671245900--><><!--begin:1688671259865--><div class=\'cv\'><span class=\'notranslate\'><b>Anne-Marie<timestamp_1688671261_cv>:&nbsp;</b></span>I&#39;m doing <a href=\'http://well.How\' target=\'_blank\' rel=\'noopener noreferrer\'>well.How</a> about you?</div><!--end:1688671259865--><><!--begin:1688671285728--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688671285_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1688671285728--><><!--begin:1688671295340--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688671295_co>:&nbsp;</b></span>This course is for you to complete correct?</div><!--end:1688671295340--><><!--begin:1688671305694--><div class=\'cv\'><span class=\'notranslate\'><b>Anne-Marie<timestamp_1688671307_cv>:&nbsp;</b></span>Yes</div><!--end:1688671305694--><><!--begin:1688671399261--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688671399_co>:&nbsp;</b></span>Please refresh your page and it should be showing now</div><!--end:1688671399261--><><!--begin:1688671447919--><div class=\'cv\'><span class=\'notranslate\'><b>Anne-Marie<timestamp_1688671449_cv>:&nbsp;</b></span>Thank you I see It. Have a great day!</div><!--end:1688671447919--><><!--begin:1688671455860--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688671455_co>:&nbsp;</b></span>You as well!</div><!--end:1688671455860--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I logged in and my course isn\'t in the cue. I bought the course yesterday afternoon.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Anne-Marie!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: One moment please while I look you up\r\nAnne-Marie: I&#39;m doing http://well.How about you?\r\nTiffany: I am good thank you!\r\nTiffany: This course is for you to complete correct?\r\nAnne-Marie: Yes\r\nTiffany: Please refresh your page and it should be showing now\r\nAnne-Marie: Thank you I see It. Have a great day!\r\nTiffany: You as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('313311311VQ', 1688672804, 1688673640, 2, 23, 28, 4, 0, 0, 0, 0, 1880, 0, 0, 0, 0, 'Mili S', 'msatpal@jsrmicro.com', '12.204.224.157', 'c1e7470e07190c4b646769fbe77c3cfc', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-JSR Micro-cus-', 'I am looking for the 40-hr Hazwoper class at the Oakland location in Sept. Do you know what would the timings for the class be ?\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>I am looking for the 40-hr Hazwoper class at the Oakland location in Sept. Do you know what would the timings for the class be ?\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688672808244--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688672808_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Mili S</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688672808244--><><!--begin:1688672820569--><div class=\'cv\'><span class=\'notranslate\'><b>Mili S<timestamp_1688672819_cv>:&nbsp;</b></span>good. Thank you</div><!--end:1688672820569--><><!--begin:1688672864825--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688672864_co>:&nbsp;</b></span>One moment please</div><!--end:1688672864825--><><!--begin:1688672970515--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688672970_co>:&nbsp;</b></span>Pleasure speaking with you on the phone.</div><!--end:1688672970515--><><!--begin:1688673009444--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688673009_co>:&nbsp;</b></span>Is there anything else I can assist you with before we end the chat?</div><!--end:1688673009444--><><!--begin:1688673131765--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688673131_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1688673131765--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am looking for the 40-hr Hazwoper class at the Oakland location in Sept. Do you know what would the timings for the class be ?\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Mili S!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMili S: good. Thank you\r\nTiffany: One moment please\r\nTiffany: Pleasure speaking with you on the phone.\r\nTiffany: Is there anything else I can assist you with before we end the chat?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3133155253J', 1688677039, 1688677174, 2, 23, 49, 11, 0, 0, 5, 0, 2174, 0, 0, 0, 0, 'Joseph Fucella', 'business@ivetenv.com', '98.187.248.210', '8e05df1e988ae33340260ca295fc9522', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-iVet Environmental-cus-', 'We are registering an employee at Long Beach Aug 8-11 for your 40 hour HAZWOPER course, but the registration does not show her name anywhere. I want to make sure her name gets on the certificate and that she is the one actually signed up for the training.', '<div class=\'ca\'><div class=\'info_box\'><i>We are registering an employee at Long Beach Aug 8-11 for your 40 hour HAZWOPER course, but the registration does not show her name anywhere. I want to make sure her name gets on the certificate and that she is the one actually signed up for the training.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688677042583--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688677042_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Joseph Fucella</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688677042583--><><!--begin:1688677094545--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Fucella<timestamp_1688677094_cv>:&nbsp;</b></span>Wondering if Jacey is signed up for Long Beach?</div><!--end:1688677094545--><><!--begin:1688677101186--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688677101_co>:&nbsp;</b></span>I show you just registered Jacey Domingsil.  Once the order is processed I will send out an email with the class details. </div><!--end:1688677101186--><><!--begin:1688677130184--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Fucella<timestamp_1688677130_cv>:&nbsp;</b></span>so the certificate will come to me with her name on it?</div><!--end:1688677130184--><><!--begin:1688677139018--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688677138_co>:&nbsp;</b></span>Yes</div><!--end:1688677139018--><><!--begin:1688677148265--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Fucella<timestamp_1688677148_cv>:&nbsp;</b></span>Perfect.  Thank you so much!</div><!--end:1688677148265--><><!--begin:1688677163181--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688677163_co>:&nbsp;</b></span>You are welcome!</div><!--end:1688677163181--><><!--begin:1688677171314--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Fucella<timestamp_1688677171_cv>:&nbsp;</b></span>Have a great rest of your day</div><!--end:1688677171314--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'We are registering an employee at Long Beach Aug 8-11 for your 40 hour HAZWOPER course, but the registration does not show her name anywhere. I want to make sure her name gets on the certificate and that she is the one actually signed up for the training.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Joseph Fucella!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJoseph Fucella: Wondering if Jacey is signed up for Long Beach?\r\nTiffany: I show you just registered Jacey Domingsil.  Once the order is processed I will send out an email with the class details. \r\nJoseph Fucella: so the certificate will come to me with her name on it?\r\nTiffany: Yes\r\nJoseph Fucella: Perfect.  Thank you so much!\r\nTiffany: You are welcome!\r\nJoseph Fucella: Have a great rest of your day\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3133886635B', 1688750166, 1688750441, 2, 23, 38, 10, 0, 0, 0, 0, 3152, 0, 0, 0, 0, 'James', 'JCobb@regenesis.com', '104.56.143.76', '0b2764de4a7102769da10451ee8cb679', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Regenesis-cus-', 'Is the class in Sacramento 40 hour going to make on the 25th?\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>Is the class in Sacramento 40 hour going to make on the 25th?\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1688750167753--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688750167_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>James</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1688750167753--><><!--begin:1688750175841--><div class=\'cv\'><span class=\'notranslate\'><b>James<timestamp_1688750175_cv>:&nbsp;</b></span>good</div><!--end:1688750175841--><><!--begin:1688750182729--><div class=\'cv\'><span class=\'notranslate\'><b>James<timestamp_1688750182_cv>:&nbsp;</b></span>is the class going to make?</div><!--end:1688750182729--><><!--begin:1688750192124--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688750191_co>:&nbsp;</b></span>That class is still pending at this time.</div><!--end:1688750192124--><><!--begin:1688750203442--><div class=\'cv\'><span class=\'notranslate\'><b>James<timestamp_1688750203_cv>:&nbsp;</b></span>how many more do you need?</div><!--end:1688750203442--><><!--begin:1688750219674--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688750219_co>:&nbsp;</b></span>Management will make the final class status determination by Friday 7-21</div><!--end:1688750219674--><><!--begin:1688750236402--><div class=\'cv\'><span class=\'notranslate\'><b>James<timestamp_1688750236_cv>:&nbsp;</b></span>well can i add someone to th elist</div><!--end:1688750236402--><><!--begin:1688750249994--><div class=\'cv\'><span class=\'notranslate\'><b>James<timestamp_1688750250_cv>:&nbsp;</b></span>Brody O&#39;Neill</div><!--end:1688750249994--><><!--begin:1688750265341--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688750265_co>:&nbsp;</b></span>Yes.  You can register a 40-HOur HAZWOPER student</div><!--end:1688750265341--><><!--begin:1688750282559--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688750282_co>:&nbsp;</b></span>I will need you to place the order on the website : <a href=\'https://csregs.com/collections/40-hour-hazwoper-initial-site-worker\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/40-hour-hazwoper-initial-site-worker</a></div><!--end:1688750282559--><><!--begin:1688750346327--><div class=\'cv\'><span class=\'notranslate\'><b>James<timestamp_1688750346_cv>:&nbsp;</b></span>yeah im not ging to pay for something that may not make. Ive never had this issue with you guys before</div><!--end:1688750346327--><><!--begin:1688750384945--><div class=\'cv\'><span class=\'notranslate\'><b>James<timestamp_1688750384_cv>:&nbsp;</b></span>I guess ill wait till the 21st to see if i need to send him somewhere else. Thanks for the help ad have a nice weekend</div><!--end:1688750384945--><><!--begin:1688750425181--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1688750425_co>:&nbsp;</b></span>Thank you! You as well!</div><!--end:1688750425181--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Is the class in Sacramento 40 hour going to make on the 25th?\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, James!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJames: good\r\nJames: is the class going to make?\r\nTiffany: That class is still pending at this time.\r\nJames: how many more do you need?\r\nTiffany: Management will make the final class status determination by Friday 7-21\r\nJames: well can i add someone to th elist\r\nJames: Brody O&#39;Neill\r\nTiffany: Yes.  You can register a 40-HOur HAZWOPER student\r\nTiffany: I will need you to place the order on the website : https://csregs.com/collections/40-hour-hazwoper-initial-site-worker\r\nJames: yeah im not ging to pay for something that may not make. Ive never had this issue with you guys before\r\nJames: I guess ill wait till the 21st to see if i need to send him somewhere else. Thanks for the help ad have a nice weekend\r\nTiffany: Thank you! You as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('313726343KW', 1689087832, 1689088030, 2, 23, 24, 5, 0, 0, 0, 0, 1797, 0, 0, 0, 0, 'Anthony Davis', 'andavis@kikcorp.com', '184.94.104.196', '6ae56fa055897c391895fafac3e7128f', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-KIK Custom Products -cus-', 'Where will the training for Atlanta Ga be held', '<div class=\'ca\'><div class=\'info_box\'><i>Where will the training for Atlanta Ga be held</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689087834860--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689087834_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Anthony Davis</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689087834860--><><!--begin:1689087871582--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689087871_co>:&nbsp;</b></span>Holiday Inn Express & Suites<br>1231 Highway 54 West<br>Fayetteville GA 30214</div><!--end:1689087871582--><><!--begin:1689087938416--><div class=\'cv\'><span class=\'notranslate\'><b>Anthony Davis<timestamp_1689087945_cv>:&nbsp;</b></span>Im doing fine ma&#39;am, how are you doing.  great you have answered my question</div><!--end:1689087938416--><><!--begin:1689087956155--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689087956_co>:&nbsp;</b></span>I am good thanks</div><!--end:1689087956155--><><!--begin:1689087963706--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689087963_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1689087963706--><><!--begin:1689087987793--><div class=\'cv\'><span class=\'notranslate\'><b>Anthony Davis<timestamp_1689087994_cv>:&nbsp;</b></span>Ok then I can continue with the registration </div><!--end:1689087987793--><><!--begin:1689088002760--><div class=\'cv\'><span class=\'notranslate\'><b>Anthony Davis<timestamp_1689088009_cv>:&nbsp;</b></span>thank you, have a great day</div><!--end:1689088002760--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Where will the training for Atlanta Ga be held\r\nTiffany has joined the chat.\r\nTiffany: Hi, Anthony Davis!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Holiday Inn Express & Suites1231 Highway 54 WestFayetteville GA 30214\r\nAnthony Davis: Im doing fine ma&#39;am, how are you doing.  great you have answered my question\r\nTiffany: I am good thanks\r\nTiffany: Is there anything else I can assist you with today?\r\nAnthony Davis: Ok then I can continue with the registration \r\nAnthony Davis: thank you, have a great day\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('313822290E7', 1689183764, 1689183980, 2, 23, 9, 7, 0, 0, 5, 0, 2848, 0, 0, 0, 0, 'Lisa Bottalico', 'bottalico.lisa@epa.gov', '204.46.81.38', 'c3331f2a0fb8fbc711b6714f059eaccc', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-US EPA-cus-', '40 hour HAZWOPER training in Thorofare NJ (Sept 19-22) and Ft Washington, PA (Oct 10-13) - start and end times for each day ', '<div class=\'ca\'><div class=\'info_box\'><i>40 hour HAZWOPER training in Thorofare NJ (Sept 19-22) and Ft Washington, PA (Oct 10-13) - start and end times for each day </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689183768168--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689183768_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Lisa Bottalico</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689183768168--><><!--begin:1689183784365--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa Bottalico<timestamp_1689183784_cv>:&nbsp;</b></span>I&#39;m doing well, thank you. How are you?</div><!--end:1689183784365--><><!--begin:1689183816202--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689183816_co>:&nbsp;</b></span>Start time is 8am for both classes and approximate end time is 6 pm.  4/10-hour days.  </div><!--end:1689183816202--><><!--begin:1689183821465--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689183821_co>:&nbsp;</b></span>I am good thank yoU!</div><!--end:1689183821465--><><!--begin:1689183881675--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa Bottalico<timestamp_1689183881_cv>:&nbsp;</b></span>Thank you!</div><!--end:1689183881675--><><!--begin:1689183890016--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689183889_co>:&nbsp;</b></span>You are welcome!</div><!--end:1689183890016--><><!--begin:1689183902864--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689183902_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1689183902864--><><!--begin:1689183915430--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa Bottalico<timestamp_1689183915_cv>:&nbsp;</b></span>No that&#39;s all</div><!--end:1689183915430--><><!--begin:1689183934654--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa Bottalico<timestamp_1689183934_cv>:&nbsp;</b></span>Thanks and hope you enjoy the rest of your day</div><!--end:1689183934654--><><!--begin:1689183951763--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689183951_co>:&nbsp;</b></span>My pleasure! My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1689183951763--><><!--begin:1689183979006--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa Bottalico<timestamp_1689183978_cv>:&nbsp;</b></span>thanks!  </div><!--end:1689183979006--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', '40 hour HAZWOPER training in Thorofare NJ (Sept 19-22) and Ft Washington, PA (Oct 10-13) - start and end times for each day \r\nTiffany has joined the chat.\r\nTiffany: Hi, Lisa Bottalico!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nLisa Bottalico: I&#39;m doing well, thank you. How are you?\r\nTiffany: Start time is 8am for both classes and approximate end time is 6 pm.  4/10-hour days.  \r\nTiffany: I am good thank yoU!\r\nLisa Bottalico: Thank you!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nLisa Bottalico: No that&#39;s all\r\nLisa Bottalico: Thanks and hope you enjoy the rest of your day\r\nTiffany: My pleasure! My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nLisa Bottalico: thanks!  \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('313915641YK', 1689277117, 1689277581, 2, 23, 11, 9, 0, 0, 5, 0, 3835, 0, 0, 0, 0, 'Abby Duke', 'abby.duke@ghd.com', '216.200.150.202', 'b47cff81b8cdbaba3c96ac35ebf0fb1c', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-GHD-cus-', 'I have completed my online portion of the Hazwoper hybrid course and I need to attend the 8 hour in person training. My coworker and I were told to take the training together in Atlanta, GA on Friday July 28th. My coworker received an email that he has a spot in that class. I need to obtain a spot in the Atlanta July 28th class as well. Is this something that you can help me with?', '<div class=\'ca\'><div class=\'info_box\'><i>I have completed my online portion of the Hazwoper hybrid course and I need to attend the 8 hour in person training. My coworker and I were told to take the training together in Atlanta, GA on Friday July 28th. My coworker received an email that he has a spot in that class. I need to obtain a spot in the Atlanta July 28th class as well. Is this something that you can help me with?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689277118951--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689277118_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Abby Duke</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689277118951--><><!--begin:1689277135897--><div class=\'cv\'><span class=\'notranslate\'><b>Abby Duke<timestamp_1689277135_cv>:&nbsp;</b></span>I&#39;m doing well, how are you?</div><!--end:1689277135897--><><!--begin:1689277157212--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689277157_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1689277157212--><><!--begin:1689277211961--><div class=\'cv\'><span class=\'notranslate\'><b>Abby Duke<timestamp_1689277212_cv>:&nbsp;</b></span>I was wondering if you could assist me or provide some insight into how I may obtain a seat/spot in the Atlanta July 28th Hazwoper in person training</div><!--end:1689277211961--><><!--begin:1689277265027--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689277264_co>:&nbsp;</b></span>I am looking you up now</div><!--end:1689277265027--><><!--begin:1689277298689--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689277298_co>:&nbsp;</b></span>I will get you on the class list now</div><!--end:1689277298689--><><!--begin:1689277314741--><div class=\'cv\'><span class=\'notranslate\'><b>Abby Duke<timestamp_1689277314_cv>:&nbsp;</b></span>Oh perfect, thank you so much</div><!--end:1689277314741--><><!--begin:1689277390418--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689277390_co>:&nbsp;</b></span>You are welcome!</div><!--end:1689277390418--><><!--begin:1689277396043--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689277395_co>:&nbsp;</b></span>I just sent you an email now.</div><!--end:1689277396043--><><!--begin:1689277444957--><div class=\'cv\'><span class=\'notranslate\'><b>Abby Duke<timestamp_1689277444_cv>:&nbsp;</b></span>Will I still need to call on the Monday of the same week the class is?</div><!--end:1689277444957--><><!--begin:1689277454033--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689277453_co>:&nbsp;</b></span>No</div><!--end:1689277454033--><><!--begin:1689277489197--><div class=\'cv\'><span class=\'notranslate\'><b>Abby Duke<timestamp_1689277489_cv>:&nbsp;</b></span>Tiffany thank you so much, you have been most helpful!</div><!--end:1689277489197--><><!--begin:1689277512828--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689277512_co>:&nbsp;</b></span>You are welcome!</div><!--end:1689277512828--><><!--begin:1689277519851--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689277519_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1689277519851--><><!--begin:1689277537885--><div class=\'cv\'><span class=\'notranslate\'><b>Abby Duke<timestamp_1689277537_cv>:&nbsp;</b></span>That is all, thank you, and I hope you have a fantastic day!</div><!--end:1689277537885--><><!--begin:1689277569027--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689277568_co>:&nbsp;</b></span>You are welcome again and I hope you do as well!!</div><!--end:1689277569027--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have completed my online portion of the Hazwoper hybrid course and I need to attend the 8 hour in person training. My coworker and I were told to take the training together in Atlanta, GA on Friday July 28th. My coworker received an email that he has a spot in that class. I need to obtain a spot in the Atlanta July 28th class as well. Is this something that you can help me with?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Abby Duke!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAbby Duke: I&#39;m doing well, how are you?\r\nTiffany: I am good thank you!\r\nAbby Duke: I was wondering if you could assist me or provide some insight into how I may obtain a seat/spot in the Atlanta July 28th Hazwoper in person training\r\nTiffany: I am looking you up now\r\nTiffany: I will get you on the class list now\r\nAbby Duke: Oh perfect, thank you so much\r\nTiffany: You are welcome!\r\nTiffany: I just sent you an email now.\r\nAbby Duke: Will I still need to call on the Monday of the same week the class is?\r\nTiffany: No\r\nAbby Duke: Tiffany thank you so much, you have been most helpful!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nAbby Duke: That is all, thank you, and I hope you have a fantastic day!\r\nTiffany: You are welcome again and I hope you do as well!!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('313982077T7', 1689343571, 1689343769, 2, 23, 29, 11, 0, 0, 0, 1, 2008, 0, 0, 0, 0, 'Krista Jackson', 'Krista.Jackson@kuraray.com', '209.166.156.34', '6b3b08dbb1df4c0c574e4d5c8db49c21', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Calgon Carbon -cus-', 'Good morning. Checking to see if the 40-Hour HAZWOPER scheduled for Tuesday in Cleveland (Independence) Ohio was confirmed?', '<div class=\'ca\'><div class=\'info_box\'><i>Good morning. Checking to see if the 40-Hour HAZWOPER scheduled for Tuesday in Cleveland (Independence) Ohio was confirmed?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689343573671--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689343573_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Krista Jackson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689343573671--><><!--begin:1689343587034--><div class=\'cv\'><span class=\'notranslate\'><b>Krista Jackson<timestamp_1689343591_cv>:&nbsp;</b></span>Hi Tiffany !  Checking to see if the 40-Hour HAZWOPER scheduled for Tuesday in Cleveland (Independence) Ohio was confirmed?</div><!--end:1689343587034--><><!--begin:1689343616236--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689343616_co>:&nbsp;</b></span>Management will be making the class determination today.  It is still currently listed as pending.  </div><!--end:1689343616236--><><!--begin:1689343677217--><div class=\'cv\'><span class=\'notranslate\'><b>Krista Jackson<timestamp_1689343681_cv>:&nbsp;</b></span>Thank you very much.  I&#39;ll be on the lookout for the notification of cancelled or confirmed. </div><!--end:1689343677217--><><!--begin:1689343739914--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689343739_co>:&nbsp;</b></span>You are welcome</div><!--end:1689343739914--><><!--begin:1689343748284--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689343748_co>:&nbsp;</b></span>Is there anuthing else I can assist you with today?</div><!--end:1689343748284--><><!--begin:1689343762129--><div class=\'cv\'><span class=\'notranslate\'><b>Krista Jackson<timestamp_1689343766_cv>:&nbsp;</b></span>That is it.  Have a WONDERFUL Friday !!!</div><!--end:1689343762129--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Good morning. Checking to see if the 40-Hour HAZWOPER scheduled for Tuesday in Cleveland (Independence) Ohio was confirmed?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Krista Jackson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKrista Jackson: Hi Tiffany !  Checking to see if the 40-Hour HAZWOPER scheduled for Tuesday in Cleveland (Independence) Ohio was confirmed?\r\nTiffany: Management will be making the class determination today.  It is still currently listed as pending.  \r\nKrista Jackson: Thank you very much.  I&#39;ll be on the lookout for the notification of cancelled or confirmed. \r\nTiffany: You are welcome\r\nTiffany: Is there anuthing else I can assist you with today?\r\nKrista Jackson: That is it.  Have a WONDERFUL Friday !!!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3139821849J', 1689343673, 1689344119, 2, 23, 25, 4, 0, 0, 0, 0, 3617, 0, 0, 0, 0, 'Toni', 'toni@greenwichmedicalspa.com', '24.62.170.89', 'ece5ed47195758ee6fc4f637c9a81f6d', 'Select Area of Inquiry:-_-Other-cus-Company-_-GMS-cus-', 'Are the trainings you provide live or pre-recorded?', '<div class=\'ca\'><div class=\'info_box\'><i>Are the trainings you provide live or pre-recorded?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689343677190--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689343677_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Toni</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689343677190--><><!--begin:1689343698652--><div class=\'cv\'><span class=\'notranslate\'><b>Toni<timestamp_1689343698_cv>:&nbsp;</b></span>I am good, thank you</div><!--end:1689343698652--><><!--begin:1689343771600--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689343771_co>:&nbsp;</b></span>We have online training (videos, online lessons), virtual instructor led training (live) training, and seminar in person training (live)</div><!--end:1689343771600--><><!--begin:1689343798381--><div class=\'cv\'><span class=\'notranslate\'><b>Toni<timestamp_1689343798_cv>:&nbsp;</b></span>We looking to do either in person or live virtual training for BBP, HazCom and Workplace Violence.</div><!--end:1689343798381--><><!--begin:1689343939626--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689343939_co>:&nbsp;</b></span>We do not have open enrollment/live, or VILT classes at this time for those selected courses.</div><!--end:1689343939626--><><!--begin:1689343953990--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689343953_co>:&nbsp;</b></span>The courses you listed we provide as online training.    </div><!--end:1689343953990--><><!--begin:1689343954781--><div class=\'cv\'><span class=\'notranslate\'><b>Toni<timestamp_1689343954_cv>:&nbsp;</b></span>ok, thank you so much</div><!--end:1689343954781--><><!--begin:1689343969738--><div class=\'cv\'><span class=\'notranslate\'><b>Toni<timestamp_1689343969_cv>:&nbsp;</b></span>we are looking for opportunities to ask questions</div><!--end:1689343969738--><><!--begin:1689343979795--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689343979_co>:&nbsp;</b></span>We may be able to do it as an onsite private class but I am not sure.  </div><!--end:1689343979795--><><!--begin:1689343993373--><div class=\'cv\'><span class=\'notranslate\'><b>Toni<timestamp_1689343993_cv>:&nbsp;</b></span>ok, I understand.</div><!--end:1689343993373--><><!--begin:1689344018213--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689344018_co>:&nbsp;</b></span>I could have one of my onsite coordinators reach out to you.  Is there a good number to call?</div><!--end:1689344018213--><><!--begin:1689344041502--><div class=\'cv\'><span class=\'notranslate\'><b>Toni<timestamp_1689344041_cv>:&nbsp;</b></span>I don&#39;t have a company phone... email works best.</div><!--end:1689344041502--><><!--begin:1689344094382--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689344094_co>:&nbsp;</b></span>Alright I will pass on your email : <a href=\'mailto:toni@greenwichmedicalspa.com\' target=\'_blank\' rel=\'noopener noreferrer\'>toni@greenwichmedicalspa.com</a>  and someone will reach out to you.  </div><!--end:1689344094382--><><!--begin:1689344100996--><div class=\'cv\'><span class=\'notranslate\'><b>Toni<timestamp_1689344101_cv>:&nbsp;</b></span>thank you so much</div><!--end:1689344100996--><><!--begin:1689344114346--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689344114_co>:&nbsp;</b></span>You are welcome!</div><!--end:1689344114346--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Are the trainings you provide live or pre-recorded?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Toni!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nToni: I am good, thank you\r\nTiffany: We have online training (videos, online lessons), virtual instructor led training (live) training, and seminar in person training (live)\r\nToni: We looking to do either in person or live virtual training for BBP, HazCom and Workplace Violence.\r\nTiffany: We do not have open enrollment/live, or VILT classes at this time for those selected courses.\r\nTiffany: The courses you listed we provide as online training.    \r\nToni: ok, thank you so much\r\nToni: we are looking for opportunities to ask questions\r\nTiffany: We may be able to do it as an onsite private class but I am not sure.  \r\nToni: ok, I understand.\r\nTiffany: I could have one of my onsite coordinators reach out to you.  Is there a good number to call?\r\nToni: I don&#39;t have a company phone... email works best.\r\nTiffany: Alright I will pass on your email : mailto:toni@greenwichmedicalspa.com  and someone will reach out to you.  \r\nToni: thank you so much\r\nTiffany: You are welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('314004265MH', 1689365755, 1689365991, 2, 23, 25, 4, 0, 0, 0, 0, 2042, 0, 0, 0, 0, 'Nancy Hernandez', 'purchasing@indhq.com', '96.85.142.241', '0c1a21a3595f050f2a916a41f5c4c102', 'Select Area of Inquiry:-_-Other-cus-Company-_-IND, Inc-cus-', 'Hello, does Chemical Safety for Semiconductor Manufacturing Part 1 have to be renewed? thank you', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, does Chemical Safety for Semiconductor Manufacturing Part 1 have to be renewed? thank you</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689365758772--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689365758_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Nancy Hernandez</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689365758772--><><!--begin:1689365770219--><div class=\'cv\'><span class=\'notranslate\'><b>Nancy Hernandez<timestamp_1689365770_cv>:&nbsp;</b></span>hello, good thank you</div><!--end:1689365770219--><><!--begin:1689365856858--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689365856_co>:&nbsp;</b></span>Federal OSHA does not have any specific retraining requirements for Semiconductor Chemical Safety Training; however, State and local laws may have retraining requirements.</div><!--end:1689365856858--><><!--begin:1689365876668--><div class=\'cv\'><span class=\'notranslate\'><b>Nancy Hernandez<timestamp_1689365877_cv>:&nbsp;</b></span>Ok, thank you</div><!--end:1689365876668--><><!--begin:1689365888204--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689365888_co>:&nbsp;</b></span>You are welcome!</div><!--end:1689365888204--><><!--begin:1689365895354--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689365895_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1689365895354--><><!--begin:1689365923097--><div class=\'cv\'><span class=\'notranslate\'><b>Nancy Hernandez<timestamp_1689365923_cv>:&nbsp;</b></span>that is all. have a wonderful weekend!</div><!--end:1689365923097--><><!--begin:1689365937122--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689365936_co>:&nbsp;</b></span>Thank you!  You as well!!</div><!--end:1689365937122--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, does Chemical Safety for Semiconductor Manufacturing Part 1 have to be renewed? thank you\r\nTiffany has joined the chat.\r\nTiffany: Hi, Nancy Hernandez!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nNancy Hernandez: hello, good thank you\r\nTiffany: Federal OSHA does not have any specific retraining requirements for Semiconductor Chemical Safety Training; however, State and local laws may have retraining requirements.\r\nNancy Hernandez: Ok, thank you\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nNancy Hernandez: that is all. have a wonderful weekend!\r\nTiffany: Thank you!  You as well!!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('314242436ZH', 1689603930, 1689604263, 2, 23, 28, 8, 0, 0, 5, 0, 2766, 410, 0, 0, 0, 'denny', 'denqotu@hotmail.com', '174.206.170.133', 'e96745747df6a1edcdaa54aa6c62d9bc', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-independent-cus-', 'RE: 8-Hour OSHA HAZWOPER Annual Refresher - Online Training\r\n\r\nCan this be completed in several time slots, over several days - \r\nor is it required to have a consecutive 8-hrs at one sitting?  \r\n\r\nThanks much,\r\ndenny\r\n347-268-2479', '<div class=\'ca\'><div class=\'info_box\'><i>RE: 8-Hour OSHA HAZWOPER Annual Refresher - Online Training\r\n\r\nCan this be completed in several time slots, over several days - \r\nor is it required to have a consecutive 8-hrs at one sitting?  \r\n\r\nThanks much,\r\ndenny\r\n347-268-2479</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689603932761--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689603932_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>denny</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689603932761--><><!--begin:1689604002671--><div class=\'cv\'><span class=\'notranslate\'><b>denny<timestamp_1689604002_cv>:&nbsp;</b></span>hope you are doing well.  Please advise RE: 8-Hour OSHA HAZWOPER Annual Refresher - Online Training<br><br>Can this be completed in several time slots, over several days -<br>or is it required to have a consecutive 8-hrs at one sitting?<br><br>Thanks much,<br>denny<br><a href=\'tel:3472682479\' target=\'_blank\' rel=\'noopener noreferrer\'>347-268-2479</a></div><!--end:1689604002671--><><!--begin:1689604063951--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689604063_co>:&nbsp;</b></span>Yes it can be completed in several time slots, over several days.  You have 90 days from the day of registration to complete and pass the course.  You can log in and out at your convenience.  But once you start the final exam you have to complete that in one sitting.  You will need to score a 70% or better to pass.  You have 3 chances to pass it.</div><!--end:1689604063951--><><!--begin:1689604167837--><div class=\'cv\'><span class=\'notranslate\'><b>denny<timestamp_1689604167_cv>:&nbsp;</b></span>Thanks so very much, Tiffany - this is quite helpful!  <span class=\'emoji_chat\'>&#128578;</span>  My preference is to always attend in-person trainings, tho&#39; travel has impacted my schedule.  Appreciate your rapid response, and clear guidance.  All the best, denny diveley.  </div><!--end:1689604167837--><><!--begin:1689604215986--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689604215_co>:&nbsp;</b></span>My pleasure and you are most welcome!</div><!--end:1689604215986--><><!--begin:1689604225922--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689604225_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1689604225922--><><!--begin:1689604248186--><div class=\'cv\'><span class=\'notranslate\'><b>denny<timestamp_1689604248_cv>:&nbsp;</b></span>All set for now - Tons of Thanks!  Best, denny</div><!--end:1689604248186--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'RE: 8-Hour OSHA HAZWOPER Annual Refresher - Online Training\r\n\r\nCan this be completed in several time slots, over several days - \r\nor is it required to have a consecutive 8-hrs at one sitting?  \r\n\r\nThanks much,\r\ndenny\r\n347-268-2479\r\nTiffany has joined the chat.\r\nTiffany: Hi, denny!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\ndenny: hope you are doing well.  Please advise RE: 8-Hour OSHA HAZWOPER Annual Refresher - Online TrainingCan this be completed in several time slots, over several days -or is it required to have a consecutive 8-hrs at one sitting?Thanks much,dennytel:3472682479\r\nTiffany: Yes it can be completed in several time slots, over several days.  You have 90 days from the day of registration to complete and pass the course.  You can log in and out at your convenience.  But once you start the final exam you have to complete that in one sitting.  You will need to score a 70% or better to pass.  You have 3 chances to pass it.\r\ndenny: Thanks so very much, Tiffany - this is quite helpful!  &#128578;  My preference is to always attend in-person trainings, tho&#39; travel has impacted my schedule.  Appreciate your rapid response, and clear guidance.  All the best, denny diveley.  \r\nTiffany: My pleasure and you are most welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\ndenny: All set for now - Tons of Thanks!  Best, denny\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3142492474M', 1689610772, 1689610900, 2, 23, 60, 5, 0, 0, 0, 0, 1944, 0, 0, 0, 0, 'Nannette', 'nmendoza@bakerrisk.com', '70.121.161.148', '0e59dbe790676bcd2b3c266c7fe5480a', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Baker Engineering and Risk Consultants, Inc.-cus-', 'I just signed up an employee for the HAZWOPER 40 HR, Aug 8-11 Chicago. What are the specific hours they will be there?', '<div class=\'ca\'><div class=\'info_box\'><i>I just signed up an employee for the HAZWOPER 40 HR, Aug 8-11 Chicago. What are the specific hours they will be there?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689610774746--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689610774_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Nannette</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689610774746--><><!--begin:1689610786485--><div class=\'cv\'><span class=\'notranslate\'><b>Nannette<timestamp_1689610786_cv>:&nbsp;</b></span>Fine. How are you?</div><!--end:1689610786485--><><!--begin:1689610806355--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689610806_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1689610806355--><><!--begin:1689610834796--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689610834_co>:&nbsp;</b></span>The class times are 8:00am to 6:00pm.  4/10 hour days Tuesday through Friday.</div><!--end:1689610834796--><><!--begin:1689610854370--><div class=\'cv\'><span class=\'notranslate\'><b>Nannette<timestamp_1689610854_cv>:&nbsp;</b></span>Just what I needed to know, thanks</div><!--end:1689610854370--><><!--begin:1689610877835--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689610877_co>:&nbsp;</b></span>You are welcome!</div><!--end:1689610877835--><><!--begin:1689610886306--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689610886_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1689610886306--><><!--begin:1689610899340--><div class=\'cv\'><span class=\'notranslate\'><b>Nannette<timestamp_1689610899_cv>:&nbsp;</b></span>No thanks, have a good day. </div><!--end:1689610899340--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I just signed up an employee for the HAZWOPER 40 HR, Aug 8-11 Chicago. What are the specific hours they will be there?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Nannette!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nNannette: Fine. How are you?\r\nTiffany: I am good thank you!\r\nTiffany: The class times are 8:00am to 6:00pm.  4/10 hour days Tuesday through Friday.\r\nNannette: Just what I needed to know, thanks\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nNannette: No thanks, have a good day. \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('31425834185', 1689619854, 1689620487, 2, 23, 47, 7, 0, 0, 0, 0, 5047, 0, 0, 0, 0, 'Kailing', 'kto@myrtlegreens.com', '98.152.36.190', '129108c1abfa31ef70478decfe8b0c85', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Myrtle Greens-cus-', 'Hi, does the Forklift Safety Training in Spanish come with a certification after taking the 1-2 hr course?', '<div class=\'ca\'><div class=\'info_box\'><i>Hi, does the Forklift Safety Training in Spanish come with a certification after taking the 1-2 hr course?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689619863847--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689619863_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kailing</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689619863847--><><!--begin:1689619929075--><div class=\'cv\'><span class=\'notranslate\'><b>Kailing<timestamp_1689619876_cv>:&nbsp;</b></span>Hi there, I am doing well. Yourself?</div><!--end:1689619929075--><><!--begin:1689619883261--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689619883_co>:&nbsp;</b></span>I am good thank you</div><!--end:1689619883261--><><!--begin:1689619910253--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689619910_co>:&nbsp;</b></span>It looks like your inital need did not come through.  How can I assist you?</div><!--end:1689619910253--><><!--begin:1689619971073--><div class=\'cv\'><span class=\'notranslate\'><b>Kailing<timestamp_1689619918_cv>:&nbsp;</b></span>does the Forklift Safety Training in Spanish come with a certification after taking the 1-2 hr course?</div><!--end:1689619971073--><><!--begin:1689619976306--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689619976_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. </div><!--end:1689619976306--><><!--begin:1689620054283--><div class=\'cv\'><span class=\'notranslate\'><b>Kailing<timestamp_1689620002_cv>:&nbsp;</b></span>What is &quot;EH&S&quot;?</div><!--end:1689620054283--><><!--begin:1689620063919--><div class=\'cv\'><span class=\'notranslate\'><b>Kailing<timestamp_1689620011_cv>:&nbsp;</b></span>Does that certification allow them to safely operate a forklift?</div><!--end:1689620063919--><><!--begin:1689620029733--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689620029_co>:&nbsp;</b></span>Environmental Health & Safety</div><!--end:1689620029733--><><!--begin:1689620074465--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689620074_co>:&nbsp;</b></span>They would need hands-on/ on the job training specific to their duties and specific fork lift.  </div><!--end:1689620074465--><><!--begin:1689620160807--><div class=\'cv\'><span class=\'notranslate\'><b>Kailing<timestamp_1689620108_cv>:&nbsp;</b></span>I see</div><!--end:1689620160807--><><!--begin:1689620178582--><div class=\'cv\'><span class=\'notranslate\'><b>Kailing<timestamp_1689620126_cv>:&nbsp;</b></span>Does the certificate have a 1 yr or 3 yr expiration?</div><!--end:1689620178582--><><!--begin:1689620131807--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689620131_co>:&nbsp;</b></span>The certificate they get is as per OSHA regulation 29 CFR 1910.178</div><!--end:1689620131807--><><!--begin:1689620245994--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689620245_co>:&nbsp;</b></span>There is no specific recertification requires per OSHA but we do advise renewing every three years or if an accident occurs</div><!--end:1689620245994--><><!--begin:1689620314839--><div class=\'cv\'><span class=\'notranslate\'><b>Kailing<timestamp_1689620262_cv>:&nbsp;</b></span>I see, thank you so much!</div><!--end:1689620314839--><><!--begin:1689620282053--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689620281_co>:&nbsp;</b></span>You are welcome!</div><!--end:1689620282053--><><!--begin:1689620291310--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689620291_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1689620291310--><><!--begin:1689620349435--><div class=\'cv\'><span class=\'notranslate\'><b>Kailing<timestamp_1689620297_cv>:&nbsp;</b></span>No, thats all</div><!--end:1689620349435--><><!--begin:1689620350393--><div class=\'cv\'><span class=\'notranslate\'><b>Kailing<timestamp_1689620298_cv>:&nbsp;</b></span>thank you</div><!--end:1689620350393--><><!--begin:1689620332677--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689620332_co>:&nbsp;</b></span>My pleasure!</div><!--end:1689620332677--><><!--begin:1689620338758--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689620338_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1689620338758--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hi, does the Forklift Safety Training in Spanish come with a certification after taking the 1-2 hr course?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Kailing!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKailing: Hi there, I am doing well. Yourself?\r\nTiffany: I am good thank you\r\nTiffany: It looks like your inital need did not come through.  How can I assist you?\r\nKailing: does the Forklift Safety Training in Spanish come with a certification after taking the 1-2 hr course?\r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. \r\nKailing: What is &quot;EH&S&quot;?\r\nKailing: Does that certification allow them to safely operate a forklift?\r\nTiffany: Environmental Health & Safety\r\nTiffany: They would need hands-on/ on the job training specific to their duties and specific fork lift.  \r\nKailing: I see\r\nKailing: Does the certificate have a 1 yr or 3 yr expiration?\r\nTiffany: The certificate they get is as per OSHA regulation 29 CFR 1910.178\r\nTiffany: There is no specific recertification requires per OSHA but we do advise renewing every three years or if an accident occurs\r\nKailing: I see, thank you so much!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nKailing: No, thats all\r\nKailing: thank you\r\nTiffany: My pleasure!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('314331527CB', 1689693017, 1689693182, 2, 23, 24, 6, 0, 0, 5, 0, 2165, 0, 0, 0, 0, 'Sarah King', 'sarah.king2@ghd.com', '65.56.28.218', '90295436553345cba8bf0451e214f014', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-GHD-cus-', 'I need a receipt for the training course I purchased.', '<div class=\'ca\'><div class=\'info_box\'><i>I need a receipt for the training course I purchased.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689693019435--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689693019_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sarah King</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689693019435--><><!--begin:1689693031156--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah King<timestamp_1689693031_cv>:&nbsp;</b></span>I&#39;m good</div><!--end:1689693031156--><><!--begin:1689693046769--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah King<timestamp_1689693046_cv>:&nbsp;</b></span>How are you?</div><!--end:1689693046769--><><!--begin:1689693079307--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689693079_co>:&nbsp;</b></span>I am good thank you</div><!--end:1689693079307--><><!--begin:1689693095657--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689693095_co>:&nbsp;</b></span>I just sent you an email with the receipt as requested.  </div><!--end:1689693095657--><><!--begin:1689693109810--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689693109_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1689693109810--><><!--begin:1689693152671--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah King<timestamp_1689693153_cv>:&nbsp;</b></span>No. Thank you. Have a good day.</div><!--end:1689693152671--><><!--begin:1689693175276--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689693175_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1689693175276--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I need a receipt for the training course I purchased.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Sarah King!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSarah King: I&#39;m good\r\nSarah King: How are you?\r\nTiffany: I am good thank you\r\nTiffany: I just sent you an email with the receipt as requested.  \r\nTiffany: Is there anything else I can assist you with today?\r\nSarah King: No. Thank you. Have a good day.\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('314346162KA', 1689707670, 1689708004, 2, 23, 43, 8, 0, 0, 0, 0, 3153, 0, 0, 0, 0, 'Juli Ryan', 'jryan@tanaq.com', '208.102.212.12', '22071a10974b50def1ea6f19c569a56c', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Tanaq Environmental-cus-', 'I completed the 8h refresher hazwoper course last week but I\'m not seeing it in my completed certificates list. Is there a way to check it went through ok? I did get a completion email. I also wanted to check what address it was being sent to. My company is primarily online so I was hoping it would be sent to me directly.', '<div class=\'ca\'><div class=\'info_box\'><i>I completed the 8h refresher hazwoper course last week but I\'m not seeing it in my completed certificates list. Is there a way to check it went through ok? I did get a completion email. I also wanted to check what address it was being sent to. My company is primarily online so I was hoping it would be sent to me directly.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689707690019--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689707689_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Juli Ryan</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689707690019--><><!--begin:1689707701572--><div class=\'cv\'><span class=\'notranslate\'><b>Juli Ryan<timestamp_1689707702_cv>:&nbsp;</b></span>Hi, I&#39;m doing well. How are you?</div><!--end:1689707701572--><><!--begin:1689707712971--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689707712_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. <br><br>All course fees must be paid before a certificate is released. Is this request for a recent completion.</div><!--end:1689707712971--><><!--begin:1689707721085--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689707720_co>:&nbsp;</b></span>I am good thank you</div><!--end:1689707721085--><><!--begin:1689707749004--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689707748_co>:&nbsp;</b></span>Your certificate will be sent via US Mail to: Melaina Pierce<br>Tanaq Environmental 201900507<br>2480 W 26th Ave.<br>Suite B26<br>Denver CO 80211</div><!--end:1689707749004--><><!--begin:1689707815097--><div class=\'cv\'><span class=\'notranslate\'><b>Juli Ryan<timestamp_1689707816_cv>:&nbsp;</b></span>Perfect! Was a receipt of payment sent to an email? I may have lost it</div><!--end:1689707815097--><><!--begin:1689707839710--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689707839_co>:&nbsp;</b></span>I can resend that you today</div><!--end:1689707839710--><><!--begin:1689707861271--><div class=\'cv\'><span class=\'notranslate\'><b>Juli Ryan<timestamp_1689707862_cv>:&nbsp;</b></span>Thank you!</div><!--end:1689707861271--><><!--begin:1689707865846--><div class=\'cv\'><span class=\'notranslate\'><b>Juli Ryan<timestamp_1689707866_cv>:&nbsp;</b></span>That should be everything</div><!--end:1689707865846--><><!--begin:1689707909620--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689707909_co>:&nbsp;</b></span>Great!  I will get you the email in a few moments.  Have a safe day!</div><!--end:1689707909620--><><!--begin:1689707930665--><div class=\'cv\'><span class=\'notranslate\'><b>Juli Ryan<timestamp_1689707931_cv>:&nbsp;</b></span><span class=\'emoji_chat\'>&#128578;</span></div><!--end:1689707930665--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I completed the 8h refresher hazwoper course last week but I\'m not seeing it in my completed certificates list. Is there a way to check it went through ok? I did get a completion email. I also wanted to check what address it was being sent to. My company is primarily online so I was hoping it would be sent to me directly.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Juli Ryan!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJuli Ryan: Hi, I&#39;m doing well. How are you?\r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. All course fees must be paid before a certificate is released. Is this request for a recent completion.\r\nTiffany: I am good thank you\r\nTiffany: Your certificate will be sent via US Mail to: Melaina PierceTanaq Environmental 2019005072480 W 26th Ave.Suite B26Denver CO 80211\r\nJuli Ryan: Perfect! Was a receipt of payment sent to an email? I may have lost it\r\nTiffany: I can resend that you today\r\nJuli Ryan: Thank you!\r\nJuli Ryan: That should be everything\r\nTiffany: Great!  I will get you the email in a few moments.  Have a safe day!\r\nJuli Ryan: &#128578;\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('314430603T2', 1689792084, 1689792438, 2, 23, 16, 4, 0, 0, 5, 0, 1834, 0, 0, 0, 0, 'Kevin ', 'num2dog@aol.com', '67.180.88.162', '9c7282ffbfe6aa98d70db751754aeeb6', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Kevin Lawson Trucking-cus-', 'I have already taken a 40 hr HAZWOPER course some years ago. Do I need to take the 40 hr course again or can I do the 8 hour refresher course? ', '<div class=\'ca\'><div class=\'info_box\'><i>I have already taken a 40 hr HAZWOPER course some years ago. Do I need to take the 40 hr course again or can I do the 8 hour refresher course? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689792091264--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689792091_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kevin </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689792091264--><><!--begin:1689792110815--><div class=\'cv\'><span class=\'notranslate\'><b>Kevin <timestamp_1689792111_cv>:&nbsp;</b></span>Hello</div><!--end:1689792110815--><><!--begin:1689792167430--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689792167_co>:&nbsp;</b></span>Per OSHA regulations the 40-Hour HAZWOPER does require an annual 8-Hour HAZWOPER to stay certified.  If you did not do the 8-Hour annual refreshers we would advise completeing the 40-Hour HAZWOPER again. </div><!--end:1689792167430--><><!--begin:1689792231704--><div class=\'cv\'><span class=\'notranslate\'><b>Kevin <timestamp_1689792231_cv>:&nbsp;</b></span>How long does the 40 hour HAZWOPER stay valid for? </div><!--end:1689792231704--><><!--begin:1689792420147--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689792420_co>:&nbsp;</b></span>One year unless you do the 8-Hour HAZWOPER annual refreshers, annually after you have the 40-Hour HAZWOPER certification to keep it current.  </div><!--end:1689792420147--><><!--begin:1689792433277--><div class=\'cv\'><span class=\'notranslate\'><b>Kevin <timestamp_1689792433_cv>:&nbsp;</b></span>Ok. Thank you! </div><!--end:1689792433277--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have already taken a 40 hr HAZWOPER course some years ago. Do I need to take the 40 hr course again or can I do the 8 hour refresher course? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Kevin !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKevin : Hello\r\nTiffany: Per OSHA regulations the 40-Hour HAZWOPER does require an annual 8-Hour HAZWOPER to stay certified.  If you did not do the 8-Hour annual refreshers we would advise completeing the 40-Hour HAZWOPER again. \r\nKevin : How long does the 40 hour HAZWOPER stay valid for? \r\nTiffany: One year unless you do the 8-Hour HAZWOPER annual refreshers, annually after you have the 40-Hour HAZWOPER certification to keep it current.  \r\nKevin : Ok. Thank you! \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('314433559NQ', 1689795030, 1689795131, 2, 23, 6, 4, 0, 0, 0, 0, 1344, 0, 0, 0, 0, 'Kevin Lawson ', 'num2dog@aol.com', '67.180.88.162', '4ce9d376d32947773e8a35f2bf43b9d8', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Kevin Lawson Trucking-cus-', 'What is the address for the HAZWOPER training in Sacramento on July 25 - July 28? ', '<div class=\'ca\'><div class=\'info_box\'><i>What is the address for the HAZWOPER training in Sacramento on July 25 - July 28? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689795034256--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689795034_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kevin Lawson </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689795034256--><><!--begin:1689795039017--><div class=\'cv\'><span class=\'notranslate\'><b>Kevin Lawson <timestamp_1689795039_cv>:&nbsp;</b></span>Hello</div><!--end:1689795039017--><><!--begin:1689795084303--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689795084_co>:&nbsp;</b></span>Hampton Inn & Suites West Sacramento<br>800 Stillwater Road<br>West Sacramento CA 95605</div><!--end:1689795084303--><><!--begin:1689795100700--><div class=\'cv\'><span class=\'notranslate\'><b>Kevin Lawson <timestamp_1689795100_cv>:&nbsp;</b></span>Thank you! </div><!--end:1689795100700--><><!--begin:1689795110033--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689795109_co>:&nbsp;</b></span>You are welcome!</div><!--end:1689795110033--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'What is the address for the HAZWOPER training in Sacramento on July 25 - July 28? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Kevin Lawson !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKevin Lawson : Hello\r\nTiffany: Hampton Inn & Suites West Sacramento800 Stillwater RoadWest Sacramento CA 95605\r\nKevin Lawson : Thank you! \r\nTiffany: You are welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('314504300ZC', 1689865787, 1689866313, 2, 23, 22, 3, 0, 0, 5, 0, 2331, 0, 0, 0, 0, 'Brian Merle', 'merleb2@michigan.gov', '136.181.195.249', 'eecafb159160037994d367f00fc055c8', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-EGLE-cus-', 'is the Lansing 40 Hour HAZWOPER training confirmed for July 25-28?', '<div class=\'ca\'><div class=\'info_box\'><i>is the Lansing 40 Hour HAZWOPER training confirmed for July 25-28?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689865789029--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689865788_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Brian Merle</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689865789029--><><!--begin:1689865810237--><div class=\'cv\'><span class=\'notranslate\'><b>Brian Merle<timestamp_1689865810_cv>:&nbsp;</b></span>I&#39;m good how are you</div><!--end:1689865810237--><><!--begin:1689865836141--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689865835_co>:&nbsp;</b></span>I am good thank you</div><!--end:1689865836141--><><!--begin:1689865854358--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689865854_co>:&nbsp;</b></span>The class is still pending at this time but I do believe it will be confirmed.  Management will make the class status final determination by Friday.  We will reach out via email and phone call with the status update.</div><!--end:1689865854358--><><!--begin:1689865867240--><div class=\'cv\'><span class=\'notranslate\'><b>Brian Merle<timestamp_1689865867_cv>:&nbsp;</b></span>Thank you!</div><!--end:1689865867240--><><!--begin:1689865899528--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689865899_co>:&nbsp;</b></span>You are welcome!</div><!--end:1689865899528--><><!--begin:1689865910608--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689865910_co>:&nbsp;</b></span>Is there anything else I can assist you woth today?</div><!--end:1689865910608--><><!--begin:1689866116374--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689866116_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1689866116374--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'is the Lansing 40 Hour HAZWOPER training confirmed for July 25-28?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Brian Merle!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBrian Merle: I&#39;m good how are you\r\nTiffany: I am good thank you\r\nTiffany: The class is still pending at this time but I do believe it will be confirmed.  Management will make the class status final determination by Friday.  We will reach out via email and phone call with the status update.\r\nBrian Merle: Thank you!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you woth today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('314519869RY', 1689881341, 1689881717, 1, 23, 7, 4, 0, 0, 5, 0, 4841, 0, 0, 0, 0, 'ally maniscalco', 'alexandria.maniscalco@wisc.edu', '24.183.40.247', '4695d59e1bdb9480631210e6f85ad181', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-UW-Madison-cus-Online Course-_-HAZWOPER-cus-', 'During my assessment I completed a question, but the next button is not working. I tried to exit the module and enter again, but it is still getting stuck on that question. ', '<div class=\'ca\'><div class=\'info_box\'><i>During my assessment I completed a question, but the next button is not working. I tried to exit the module and enter again, but it is still getting stuck on that question. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689881344745--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689881344_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>ally maniscalco</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689881344745--><><!--begin:1689881358737--><div class=\'cv\'><span class=\'notranslate\'><b>ally maniscalco<timestamp_1689881356_cv>:&nbsp;</b></span>Hi, I am well how are you?</div><!--end:1689881358737--><><!--begin:1689881387966--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689881387_co>:&nbsp;</b></span>I am good thank you</div><!--end:1689881387966--><><!--begin:1689881412147--><div class=\'cv\'><span class=\'notranslate\'><b>ally maniscalco<timestamp_1689881410_cv>:&nbsp;</b></span>glad to hear </div><!--end:1689881412147--><><!--begin:1689881451673--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689881451_co>:&nbsp;</b></span>Reasons this error may have occurred are:<br>Allowing the training to time out due to inactivity of 10 minutes or more<br>Improperly exiting the training course<br>Using an unsupported browser</div><!--end:1689881451673--><><!--begin:1689881468560--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689881468_co>:&nbsp;</b></span>To ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.<br>Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.<br>If you are not active, log out of the course. <br>To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  </div><!--end:1689881468560--><><!--begin:1689881493063--><div class=\'cv\'><span class=\'notranslate\'><b>ally maniscalco<timestamp_1689881491_cv>:&nbsp;</b></span>I&#39;ve been using chrome as my browser for the other trainings, I have not logged out or been in active </div><!--end:1689881493063--><><!--begin:1689881502105--><div class=\'cv\'><span class=\'notranslate\'><b>ally maniscalco<timestamp_1689881500_cv>:&nbsp;</b></span>do you think I should try to log out and log back in? </div><!--end:1689881502105--><><!--begin:1689881518736--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689881518_co>:&nbsp;</b></span>I did pull your history and I show your account timed out a couple times due to inactivity. <br> I have passed you through the current modules lesson.  You can now proceed forward.</div><!--end:1689881518736--><><!--begin:1689881554699--><div class=\'cv\'><span class=\'notranslate\'><b>ally maniscalco<timestamp_1689881552_cv>:&nbsp;</b></span>Yes, I did time out a few times earlier, this particular time I dont think that happened, but thank you so much for you help that is good to know </div><!--end:1689881554699--><><!--begin:1689881576376--><div class=\'cv\'><span class=\'notranslate\'><b>ally maniscalco<timestamp_1689881574_cv>:&nbsp;</b></span>I appreciate your help! </div><!--end:1689881576376--><><!--begin:1689881576886--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689881576_co>:&nbsp;</b></span>You will need to refresh your page to see the next module as available.  </div><!--end:1689881576886--><><!--begin:1689881584257--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689881584_co>:&nbsp;</b></span>My pleasure!</div><!--end:1689881584257--><><!--begin:1689881591688--><div class=\'cv\'><span class=\'notranslate\'><b>ally maniscalco<timestamp_1689881589_cv>:&nbsp;</b></span>Yes, I see it now </div><!--end:1689881591688--><><!--begin:1689881595449--><div class=\'cv\'><span class=\'notranslate\'><b>ally maniscalco<timestamp_1689881593_cv>:&nbsp;</b></span>Have a great day </div><!--end:1689881595449--><><!--begin:1689881598973--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689881598_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1689881598973--><><!--begin:1689881610809--><div class=\'cv\'><span class=\'notranslate\'><b>ally maniscalco<timestamp_1689881608_cv>:&nbsp;</b></span>That is all, thank you again </div><!--end:1689881610809--><><!--begin:1689881625717--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689881625_co>:&nbsp;</b></span>You are welcome! Have a great day!</div><!--end:1689881625717--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'During my assessment I completed a question, but the next button is not working. I tried to exit the module and enter again, but it is still getting stuck on that question. \r\nTiffany has joined the chat.\r\nTiffany: Hi, ally maniscalco!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nally maniscalco: Hi, I am well how are you?\r\nTiffany: I am good thank you\r\nally maniscalco: glad to hear \r\nTiffany: Reasons this error may have occurred are:Allowing the training to time out due to inactivity of 10 minutes or moreImproperly exiting the training courseUsing an unsupported browser\r\nTiffany: To ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.If you are not active, log out of the course. To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  \r\nally maniscalco: I&#39;ve been using chrome as my browser for the other trainings, I have not logged out or been in active \r\nally maniscalco: do you think I should try to log out and log back in? \r\nTiffany: I did pull your history and I show your account timed out a couple times due to inactivity.  I have passed you through the current modules lesson.  You can now proceed forward.\r\nally maniscalco: Yes, I did time out a few times earlier, this particular time I dont think that happened, but thank you so much for you help that is good to know \r\nally maniscalco: I appreciate your help! \r\nTiffany: You will need to refresh your page to see the next module as available.  \r\nTiffany: My pleasure!\r\nally maniscalco: Yes, I see it now \r\nally maniscalco: Have a great day \r\nTiffany: Is there anything else I can assist you with?\r\nally maniscalco: That is all, thank you again \r\nTiffany: You are welcome! Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3145207039C', 1689882174, 1689882512, 1, 23, 6, 3, 0, 0, 0, 0, 3011, 0, 0, 0, 0, 'Bruno Giri', 'bruno.giri@usda.gov', '151.121.153.21', '25d49905c592995077dbf6315d79ef80', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-USDA-cus-Online Course-_-8 hour HAZWOPER Refresher-cus-', 'It\'s not showing up under my login, can this be fixed?', '<div class=\'ca\'><div class=\'info_box\'><i>It\'s not showing up under my login, can this be fixed?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1689882178673--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689882178_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Bruno Giri</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1689882178673--><><!--begin:1689882189316--><div class=\'cv\'><span class=\'notranslate\'><b>Bruno Giri<timestamp_1689882189_cv>:&nbsp;</b></span>I&#39;m fine, how are you?</div><!--end:1689882189316--><><!--begin:1689882197865--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689882197_co>:&nbsp;</b></span>Good thank you</div><!--end:1689882197865--><><!--begin:1689882205555--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689882205_co>:&nbsp;</b></span>Do you have an order #?</div><!--end:1689882205555--><><!--begin:1689882229353--><div class=\'cv\'><span class=\'notranslate\'><b>Bruno Giri<timestamp_1689882229_cv>:&nbsp;</b></span>Yes, it&#39;s 22920</div><!--end:1689882229353--><><!--begin:1689882259642--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689882259_co>:&nbsp;</b></span>Refresh your page and it should show now</div><!--end:1689882259642--><><!--begin:1689882279249--><div class=\'cv\'><span class=\'notranslate\'><b>Bruno Giri<timestamp_1689882279_cv>:&nbsp;</b></span>awesome thanks</div><!--end:1689882279249--><><!--begin:1689882291132--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689882290_co>:&nbsp;</b></span>You are welcome!</div><!--end:1689882291132--><><!--begin:1689882298330--><div class=\'cv\'><span class=\'notranslate\'><b>Bruno Giri<timestamp_1689882298_cv>:&nbsp;</b></span>It&#39;s there</div><!--end:1689882298330--><><!--begin:1689882306769--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689882306_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1689882306769--><><!--begin:1689882314943--><div class=\'cv\'><span class=\'notranslate\'><b>Bruno Giri<timestamp_1689882314_cv>:&nbsp;</b></span>no thank you</div><!--end:1689882314943--><><!--begin:1689882319591--><div class=\'cv\'><span class=\'notranslate\'><b>Bruno Giri<timestamp_1689882319_cv>:&nbsp;</b></span>have a great day</div><!--end:1689882319591--><><!--begin:1689882328854--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1689882328_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day as well!</div><!--end:1689882328854--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'It\'s not showing up under my login, can this be fixed?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Bruno Giri!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBruno Giri: I&#39;m fine, how are you?\r\nTiffany: Good thank you\r\nTiffany: Do you have an order #?\r\nBruno Giri: Yes, it&#39;s 22920\r\nTiffany: Refresh your page and it should show now\r\nBruno Giri: awesome thanks\r\nTiffany: You are welcome!\r\nBruno Giri: It&#39;s there\r\nTiffany: Is there anything else I can assist you with today?\r\nBruno Giri: no thank you\r\nBruno Giri: have a great day\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('314844194T7', 1690205670, 1690205982, 2, 23, 11, 7, 0, 0, 0, 0, 4353, 0, 0, 0, 0, 'Kate Schaeffer', 'kate.schaeffer@glopkg.com', '50.205.16.138', '548dcc55f3f47d7d8bbdbc980032c719', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Global Packaging Inc.-cus-', 'Hello- I\'m interested in the DOT Hazmat Transportation-Virtual Instructor Led Training (VILT). Two employees require the class certification.  Will these employees be able to choose the date of training that works best for their schedule, or will they be required to complete the course on the same day in the same online class? \r\nMust the class be completed in 1 day, or can it be completed as time permits for their schedule (pre-recorded training)? Please let me know, thank you.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello- I\'m interested in the DOT Hazmat Transportation-Virtual Instructor Led Training (VILT). Two employees require the class certification.  Will these employees be able to choose the date of training that works best for their schedule, or will they be required to complete the course on the same day in the same online class? \r\nMust the class be completed in 1 day, or can it be completed as time permits for their schedule (pre-recorded training)? Please let me know, thank you.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690205674373--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690205674_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kate Schaeffer</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690205674373--><><!--begin:1690205687455--><div class=\'cv\'><span class=\'notranslate\'><b>Kate Schaeffer<timestamp_1690205687_cv>:&nbsp;</b></span>Good thank you.</div><!--end:1690205687455--><><!--begin:1690205708450--><div class=\'cv\'><span class=\'notranslate\'><b>Kate Schaeffer<timestamp_1690205708_cv>:&nbsp;</b></span>I&#39;m interested in the DOT Hazmat Transportation-Virtual Instructor Led Training (VILT). Two employees require the class certification. Will these employees be able to choose the date of training that works best for their schedule, or will they be required to complete the course on the same day in the same online class?<br>Must the class be completed in 1 day, or can it be completed as time permits for their schedule (pre-recorded training)?</div><!--end:1690205708450--><><!--begin:1690205726805--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690205726_co>:&nbsp;</b></span>We have an online course and a virtual instructor led course.</div><!--end:1690205726805--><><!--begin:1690205754459--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690205754_co>:&nbsp;</b></span>The virtual instructor led course does have to be completed in one day as it is live with an instructor over the web.</div><!--end:1690205754459--><><!--begin:1690205779497--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690205779_co>:&nbsp;</b></span>The online course can be completed over time (90 days).</div><!--end:1690205779497--><><!--begin:1690205794597--><div class=\'cv\'><span class=\'notranslate\'><b>Kate Schaeffer<timestamp_1690205794_cv>:&nbsp;</b></span>Thank you, I did not realize there was a second oline training option.  Thank you for clarifying.</div><!--end:1690205794597--><><!--begin:1690205826064--><div class=\'cv\'><span class=\'notranslate\'><b>Kate Schaeffer<timestamp_1690205826_cv>:&nbsp;</b></span>Have a good day.</div><!--end:1690205826064--><><!--begin:1690205838665--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690205838_co>:&nbsp;</b></span>Of course. Here are the links if you need them.</div><!--end:1690205838665--><><!--begin:1690205841091--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690205840_co>:&nbsp;</b></span><a href=\'https://csregs.com/products/dot-hazmat-transportation-complete-ghs-compliant\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/dot-hazmat-transportation-complete-ghs-compliant</a><br></div><!--end:1690205841091--><><!--begin:1690205844969--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690205844_co>:&nbsp;</b></span><a href=\'https://csregs.com/products/dot-hazmat-transportation-virtual-instructor-led-training-vilt\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/dot-hazmat-transportation-virtual-instructor-led-training-vilt</a></div><!--end:1690205844969--><><!--begin:1690205863602--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690205863_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1690205863602--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello- I\'m interested in the DOT Hazmat Transportation-Virtual Instructor Led Training (VILT). Two employees require the class certification.  Will these employees be able to choose the date of training that works best for their schedule, or will they be required to complete the course on the same day in the same online class? \r\nMust the class be completed in 1 day, or can it be completed as time permits for their schedule (pre-recorded training)? Please let me know, thank you.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Kate Schaeffer!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKate Schaeffer: Good thank you.\r\nKate Schaeffer: I&#39;m interested in the DOT Hazmat Transportation-Virtual Instructor Led Training (VILT). Two employees require the class certification. Will these employees be able to choose the date of training that works best for their schedule, or will they be required to complete the course on the same day in the same online class?Must the class be completed in 1 day, or can it be completed as time permits for their schedule (pre-recorded training)?\r\nTiffany: We have an online course and a virtual instructor led course.\r\nTiffany: The virtual instructor led course does have to be completed in one day as it is live with an instructor over the web.\r\nTiffany: The online course can be completed over time (90 days).\r\nKate Schaeffer: Thank you, I did not realize there was a second oline training option.  Thank you for clarifying.\r\nKate Schaeffer: Have a good day.\r\nTiffany: Of course. Here are the links if you need them.\r\nTiffany: https://csregs.com/products/dot-hazmat-transportation-complete-ghs-compliant\r\nTiffany: https://csregs.com/products/dot-hazmat-transportation-virtual-instructor-led-training-vilt\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3148501415N', 1690211620, 1690212707, 2, 23, 14, 9, 0, 0, 0, 0, 4576, 0, 0, 0, 0, 'noora sheheb', 'shehabsehovic.noora@epa.gov', '172.114.39.247', '48aa7ba247d2721dd7e22a0224dfe73c', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-US EPA-cus-', 'are there any seminar trainings HAZWOPER 40 hour in November in California?\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>are there any seminar trainings HAZWOPER 40 hour in November in California?\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690211622249--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690211622_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>noora sheheb</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690211622249--><><!--begin:1690211632561--><div class=\'cv\'><span class=\'notranslate\'><b>noora sheheb<timestamp_1690211632_cv>:&nbsp;</b></span>Good how are you?</div><!--end:1690211632561--><><!--begin:1690211644119--><div class=\'cv\'><span class=\'notranslate\'><b>noora sheheb<timestamp_1690211644_cv>:&nbsp;</b></span>are there any seminar trainings HAZWOPER 40 hour in November in California?</div><!--end:1690211644119--><><!--begin:1690211657515--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690211657_co>:&nbsp;</b></span>I am good thank you</div><!--end:1690211657515--><><!--begin:1690211710945--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690211710_co>:&nbsp;</b></span>There will be HAZWOPER courses in CA in November.  The schedule online only shows 90 days out.  It should update every week.  </div><!--end:1690211710945--><><!--begin:1690211754993--><div class=\'cv\'><span class=\'notranslate\'><b>noora sheheb<timestamp_1690211755_cv>:&nbsp;</b></span>ok thank you</div><!--end:1690211754993--><><!--begin:1690211793330--><div class=\'cv\'><span class=\'notranslate\'><b>noora sheheb<timestamp_1690211793_cv>:&nbsp;</b></span>do you have this information available?</div><!--end:1690211793330--><><!--begin:1690211816826--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690211816_co>:&nbsp;</b></span>Is there a specific locations you would like me to look up?</div><!--end:1690211816826--><><!--begin:1690211833408--><div class=\'cv\'><span class=\'notranslate\'><b>noora sheheb<timestamp_1690211833_cv>:&nbsp;</b></span>southern california preferrably</div><!--end:1690211833408--><><!--begin:1690211836017--><div class=\'cv\'><span class=\'notranslate\'><b>noora sheheb<timestamp_1690211836_cv>:&nbsp;</b></span>or sacramento</div><!--end:1690211836017--><><!--begin:1690211840551--><div class=\'cv\'><span class=\'notranslate\'><b>noora sheheb<timestamp_1690211840_cv>:&nbsp;</b></span>december is fine too</div><!--end:1690211840551--><><!--begin:1690211855997--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690211855_co>:&nbsp;</b></span>One moment pleae</div><!--end:1690211855997--><><!--begin:1690212171159--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690212171_co>:&nbsp;</b></span>11/7 through 11/10 -Sacramento, CA 11/14 through 11/17 in San Bernadino, CA 11/28 through 12/01 in Bakersfield, CA  12/05 through 12/08 in Costa Mesa, CA 12/05 through 12/08/2023 in Modesto, CA and 12/19 through 12/22 in Sacramento, CA</div><!--end:1690212171159--><><!--begin:1690212214344--><div class=\'cv\'><span class=\'notranslate\'><b>noora sheheb<timestamp_1690212214_cv>:&nbsp;</b></span>is there anything end of october?</div><!--end:1690212214344--><><!--begin:1690212414333--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690212414_co>:&nbsp;</b></span>10/17 through 10/20  Modesto, CA 10/31 through 11/03 Pasadena, CA</div><!--end:1690212414333--><><!--begin:1690212441798--><div class=\'cv\'><span class=\'notranslate\'><b>noora sheheb<timestamp_1690212441_cv>:&nbsp;</b></span>ok thank you very much<br>1</div><!--end:1690212441798--><><!--begin:1690212483336--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690212483_co>:&nbsp;</b></span>You are welcome!</div><!--end:1690212483336--><><!--begin:1690212493696--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690212493_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1690212493696--><><!--begin:1690212703374--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690212703_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1690212703374--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'are there any seminar trainings HAZWOPER 40 hour in November in California?\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, noora sheheb!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nnoora sheheb: Good how are you?\r\nnoora sheheb: are there any seminar trainings HAZWOPER 40 hour in November in California?\r\nTiffany: I am good thank you\r\nTiffany: There will be HAZWOPER courses in CA in November.  The schedule online only shows 90 days out.  It should update every week.  \r\nnoora sheheb: ok thank you\r\nnoora sheheb: do you have this information available?\r\nTiffany: Is there a specific locations you would like me to look up?\r\nnoora sheheb: southern california preferrably\r\nnoora sheheb: or sacramento\r\nnoora sheheb: december is fine too\r\nTiffany: One moment pleae\r\nTiffany: 11/7 through 11/10 -Sacramento, CA 11/14 through 11/17 in San Bernadino, CA 11/28 through 12/01 in Bakersfield, CA  12/05 through 12/08 in Costa Mesa, CA 12/05 through 12/08/2023 in Modesto, CA and 12/19 through 12/22 in Sacramento, CA\r\nnoora sheheb: is there anything end of october?\r\nTiffany: 10/17 through 10/20  Modesto, CA 10/31 through 11/03 Pasadena, CA\r\nnoora sheheb: ok thank you very much1\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('314858020XA', 1690219525, 1690219871, 2, 23, 40, 4, 0, 0, 0, 0, 2245, 0, 0, 0, 0, 'isaac', 'iekdahl@kbic-nsn.gov', '206.51.125.66', 'fe3a89ad6a2d4fa35793cb1c950f18c3', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-KBIC NRD-cus-', 'I cannot advance past slide in the raspatory Protection section. ', '<div class=\'ca\'><div class=\'info_box\'><i>I cannot advance past slide in the raspatory Protection section. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690219529120--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690219528_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>isaac</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690219529120--><><!--begin:1690219567370--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690219567_co>:&nbsp;</b></span>I am looking you up now</div><!--end:1690219567370--><><!--begin:1690219614381--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690219614_co>:&nbsp;</b></span>Please exit the current module you are in.</div><!--end:1690219614381--><><!--begin:1690219653869--><div class=\'cv\'><span class=\'notranslate\'><b>isaac<timestamp_1690219653_cv>:&nbsp;</b></span>alright i left the module </div><!--end:1690219653869--><><!--begin:1690219790563--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690219790_co>:&nbsp;</b></span>I looked up your login history and it appears you are timing out, excessively.  <br><br>To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.</div><!--end:1690219790563--><><!--begin:1690219810149--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690219810_co>:&nbsp;</b></span>I have passed you through the current module so can now proceed forward.</div><!--end:1690219810149--><><!--begin:1690219836760--><div class=\'cv\'><span class=\'notranslate\'><b>isaac<timestamp_1690219836_cv>:&nbsp;</b></span>Thank you very much!<br>&#39;</div><!--end:1690219836760--><><!--begin:1690219857851--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690219857_co>:&nbsp;</b></span>My pleasure!</div><!--end:1690219857851--><><!--begin:1690219871870--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690219871_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1690219871870--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I cannot advance past slide in the raspatory Protection section. \r\nTiffany has joined the chat.\r\nTiffany: Hi, isaac!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I am looking you up now\r\nTiffany: Please exit the current module you are in.\r\nisaac: alright i left the module \r\nTiffany: I looked up your login history and it appears you are timing out, excessively.  To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.\r\nTiffany: I have passed you through the current module so can now proceed forward.\r\nisaac: Thank you very much!&#39;\r\nTiffany: My pleasure!\r\nTiffany: Is there anything else I can assist you with today?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('314943020CE', 1690304526, 1690304994, 2, 23, 42, 5, 0, 0, 5, 0, 4087, 418, 0, 0, 0, 'Jake Vaisvil', 'Jake.Vaisvil@USDA.gov', '151.121.153.23', '2810968b6218667a5892e5479983fefe', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-USDA - FSIS-cus-', 'We recently purchased 2 classes of the 40 hour HAZWOPER training and we are trying to figure out how to access it. The person that made the purchase said they didn\'t have an account and we were just sent a link that asks us to login.', '<div class=\'ca\'><div class=\'info_box\'><i>We recently purchased 2 classes of the 40 hour HAZWOPER training and we are trying to figure out how to access it. The person that made the purchase said they didn\'t have an account and we were just sent a link that asks us to login.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690304529299--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690304529_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jake Vaisvil</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690304529299--><><!--begin:1690304542992--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Vaisvil<timestamp_1690304543_cv>:&nbsp;</b></span>Doing well thank you.</div><!--end:1690304542992--><><!--begin:1690304612243--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Vaisvil<timestamp_1690304612_cv>:&nbsp;</b></span>Did you see the question above?</div><!--end:1690304612243--><><!--begin:1690304613919--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690304613_co>:&nbsp;</b></span>Do you have an order number for the name of the person who purchased the courses?</div><!--end:1690304613919--><><!--begin:1690304670469--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690304670_co>:&nbsp;</b></span>Do you have an order number for the name of the person who purchased the courses?</div><!--end:1690304670469--><><!--begin:1690304697693--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Vaisvil<timestamp_1690304697_cv>:&nbsp;</b></span>Let me get it for you</div><!--end:1690304697693--><><!--begin:1690304751159--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Vaisvil<timestamp_1690304751_cv>:&nbsp;</b></span>Order #22893</div><!--end:1690304751159--><><!--begin:1690304792901--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690304792_co>:&nbsp;</b></span>What are the two student emails that should be assigned to the courses?</div><!--end:1690304792901--><><!--begin:1690304862025--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Vaisvil<timestamp_1690304862_cv>:&nbsp;</b></span><a href=\'mailto:Jake.Vaisvil@USDA.gov\' target=\'_blank\' rel=\'noopener noreferrer\'>Jake.Vaisvil@USDA.gov</a> and <a href=\'mailto:Jason.Stone@USDA.gov\' target=\'_blank\' rel=\'noopener noreferrer\'>Jason.Stone@USDA.gov</a></div><!--end:1690304862025--><><!--begin:1690304931104--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690304930_co>:&nbsp;</b></span>I just sent out course invites to the two emails.  Once received you will need to set up a password to finish setting up your account and then you will be able to start training.  </div><!--end:1690304931104--><><!--begin:1690304947559--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Vaisvil<timestamp_1690304947_cv>:&nbsp;</b></span>Perfect! Thank you very much!</div><!--end:1690304947559--><><!--begin:1690304959598--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690304959_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1690304959598--><><!--begin:1690304972029--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Vaisvil<timestamp_1690304972_cv>:&nbsp;</b></span>That is it. Thank you!</div><!--end:1690304972029--><><!--begin:1690304979277--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690304979_co>:&nbsp;</b></span>You are welcome!</div><!--end:1690304979277--><><!--begin:1690304986015--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690304985_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1690304986015--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'We recently purchased 2 classes of the 40 hour HAZWOPER training and we are trying to figure out how to access it. The person that made the purchase said they didn\'t have an account and we were just sent a link that asks us to login.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jake Vaisvil!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJake Vaisvil: Doing well thank you.\r\nJake Vaisvil: Did you see the question above?\r\nTiffany: Do you have an order number for the name of the person who purchased the courses?\r\nTiffany: Do you have an order number for the name of the person who purchased the courses?\r\nJake Vaisvil: Let me get it for you\r\nJake Vaisvil: Order #22893\r\nTiffany: What are the two student emails that should be assigned to the courses?\r\nJake Vaisvil: mailto:Jake.Vaisvil@USDA.gov and mailto:Jason.Stone@USDA.gov\r\nTiffany: I just sent out course invites to the two emails.  Once received you will need to set up a password to finish setting up your account and then you will be able to start training.  \r\nJake Vaisvil: Perfect! Thank you very much!\r\nTiffany: Is there anything else I can assist you with?\r\nJake Vaisvil: That is it. Thank you!\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('315019734GQ', 1690381226, 1690381333, 2, 23, 27, 8, 0, 0, 0, 0, 1339, 0, 0, 0, 0, 'Matt Ashmore', 'mashmore@shamrockenviro.com', '12.147.14.186', 'daf8dc05fa5bc7be6adc0dcc8b4b0a4d', 'Select Area of Inquiry:-_-Other-cus-Company-_-Shamrock Enviro-cus-', 'Do you have a Spanish version of the 24-hour hazwoper?', '<div class=\'ca\'><div class=\'info_box\'><i>Do you have a Spanish version of the 24-hour hazwoper?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690381228503--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690381228_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Matt Ashmore</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690381228503--><><!--begin:1690381266859--><div class=\'cv\'><span class=\'notranslate\'><b>Matt Ashmore<timestamp_1690381255_cv>:&nbsp;</b></span>i am good. </div><!--end:1690381266859--><><!--begin:1690381301767--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690381301_co>:&nbsp;</b></span>We do not have one online or in open enrollment setting.  </div><!--end:1690381301767--><><!--begin:1690381319017--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690381318_co>:&nbsp;</b></span>We can do it for a group in an onsite private class setting.  </div><!--end:1690381319017--><><!--begin:1690381343845--><div class=\'cv\'><span class=\'notranslate\'><b>Matt Ashmore<timestamp_1690381332_cv>:&nbsp;</b></span>okay thank you</div><!--end:1690381343845--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Do you have a Spanish version of the 24-hour hazwoper?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Matt Ashmore!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMatt Ashmore: i am good. \r\nTiffany: We do not have one online or in open enrollment setting.  \r\nTiffany: We can do it for a group in an onsite private class setting.  \r\nMatt Ashmore: okay thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('315026185G4', 1690387698, 1690388613, 2, 23, 48, 9, 0, 0, 0, 0, 5317, 0, 0, 0, 0, 'Paul Kunkel', 'uspdk@coloplast.com', '216.251.185.214', '807772aa5a4c9901e8341d92802e102a', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Coloplast LLC-cus-', 'I purchased three DOT Hazmat Refresher courses.  When I set up the people for taking the courses, one of the emails did not go through.  How do I check if the information was correct when I sent it?  ', '<div class=\'ca\'><div class=\'info_box\'><i>I purchased three DOT Hazmat Refresher courses.  When I set up the people for taking the courses, one of the emails did not go through.  How do I check if the information was correct when I sent it?  </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690387702478--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690387702_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Paul Kunkel</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690387702478--><><!--begin:1690387722919--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690387722_co>:&nbsp;</b></span>Do you have an order number?</div><!--end:1690387722919--><><!--begin:1690387739449--><div class=\'cv\'><span class=\'notranslate\'><b>Paul Kunkel<timestamp_1690387739_cv>:&nbsp;</b></span>22924</div><!--end:1690387739449--><><!--begin:1690387813063--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690387812_co>:&nbsp;</b></span>When you are logged on you would click the show details link under the course you purchased</div><!--end:1690387813063--><><!--begin:1690387836840--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690387836_co>:&nbsp;</b></span>Then you would select the invitations tab to view the emails you sent the invitation to</div><!--end:1690387836840--><><!--begin:1690387852723--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690387852_co>:&nbsp;</b></span>I show <a href=\'mailto:usdmf@coloplast.com\' target=\'_blank\' rel=\'noopener noreferrer\'>usdmf@coloplast.com</a> and <a href=\'mailto:usdtrus@coloplast.com\' target=\'_blank\' rel=\'noopener noreferrer\'>usdtrus@coloplast.com</a></div><!--end:1690387852723--><><!--begin:1690387983479--><div class=\'cv\'><span class=\'notranslate\'><b>Paul Kunkel<timestamp_1690387983_cv>:&nbsp;</b></span>There should also be <a href=\'mailto:usbar@coloplast.com\' target=\'_blank\' rel=\'noopener noreferrer\'>usbar@coloplast.com</a>.  And it looks like i made a mistake on usdtrus, should be <a href=\'http://ustrus.coloplast.com\' target=\'_blank\' rel=\'noopener noreferrer\'>ustrus.coloplast.com</a></div><!--end:1690387983479--><><!--begin:1690388046287--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690388046_co>:&nbsp;</b></span>Bonnie Refsland <a href=\'mailto:usbar@coloplast.com\' target=\'_blank\' rel=\'noopener noreferrer\'>usbar@coloplast.com</a> was added to the course and it is in her account</div><!--end:1690388046287--><><!--begin:1690388162994--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690388162_co>:&nbsp;</b></span>I have revoked the wrong invite.  You can resend the invite to the correct email now.</div><!--end:1690388162994--><><!--begin:1690388239404--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690388239_co>:&nbsp;</b></span>I just resent it for you to the correct email address</div><!--end:1690388239404--><><!--begin:1690388302431--><div class=\'cv\'><span class=\'notranslate\'><b>Paul Kunkel<timestamp_1690388302_cv>:&nbsp;</b></span>Thank you</div><!--end:1690388302431--><><!--begin:1690388310148--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690388310_co>:&nbsp;</b></span>You are welcome!</div><!--end:1690388310148--><><!--begin:1690388329431--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690388329_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1690388329431--><><!--begin:1690388473275--><div class=\'cv\'><span class=\'notranslate\'><b>Paul Kunkel<timestamp_1690388473_cv>:&nbsp;</b></span>Did I <a href=\'http://ustrus.coloplast.com\' target=\'_blank\' rel=\'noopener noreferrer\'>ustrus.coloplast.com</a> show up now?</div><!--end:1690388473275--><><!--begin:1690388530289--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690388530_co>:&nbsp;</b></span>I sent the invite to <a href=\'mailto:ustrus@coloplast.com\' target=\'_blank\' rel=\'noopener noreferrer\'>ustrus@coloplast.com</a> you would have to check with the owner of the email if he/she received it</div><!--end:1690388530289--><><!--begin:1690388571394--><div class=\'cv\'><span class=\'notranslate\'><b>Paul Kunkel<timestamp_1690388571_cv>:&nbsp;</b></span>I will.  That helps thanks again.</div><!--end:1690388571394--><><!--begin:1690388590005--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690388589_co>:&nbsp;</b></span>You are welcome again :)</div><!--end:1690388590005--><><!--begin:1690388600741--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690388600_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1690388600741--><><!--begin:1690388611447--><div class=\'cv\'><span class=\'notranslate\'><b>Paul Kunkel<timestamp_1690388611_cv>:&nbsp;</b></span>You as well</div><!--end:1690388611447--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I purchased three DOT Hazmat Refresher courses.  When I set up the people for taking the courses, one of the emails did not go through.  How do I check if the information was correct when I sent it?  \r\nTiffany has joined the chat.\r\nTiffany: Hi, Paul Kunkel!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Do you have an order number?\r\nPaul Kunkel: 22924\r\nTiffany: When you are logged on you would click the show details link under the course you purchased\r\nTiffany: Then you would select the invitations tab to view the emails you sent the invitation to\r\nTiffany: I show mailto:usdmf@coloplast.com and mailto:usdtrus@coloplast.com\r\nPaul Kunkel: There should also be mailto:usbar@coloplast.com.  And it looks like i made a mistake on usdtrus, should be http://ustrus.coloplast.com\r\nTiffany: Bonnie Refsland mailto:usbar@coloplast.com was added to the course and it is in her account\r\nTiffany: I have revoked the wrong invite.  You can resend the invite to the correct email now.\r\nTiffany: I just resent it for you to the correct email address\r\nPaul Kunkel: Thank you\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nPaul Kunkel: Did I http://ustrus.coloplast.com show up now?\r\nTiffany: I sent the invite to mailto:ustrus@coloplast.com you would have to check with the owner of the email if he/she received it\r\nPaul Kunkel: I will.  That helps thanks again.\r\nTiffany: You are welcome again :)\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nPaul Kunkel: You as well\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('315103946AH', 1690465420, 1690465760, 2, 23, 9, 6, 0, 0, 5, 0, 2161, 0, 0, 0, 0, 'Emily Ebaugh', 'emiebaugh@gmail.com', '136.181.197.228', '62b9e053ddd25847a8a6fd80c4d6cb78', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-The Mannik & Smith Group-cus-', 'I was wondering if you had any documentation of my completion of your 40 hour hazwoper course from 2019. Thank you', '<div class=\'ca\'><div class=\'info_box\'><i>I was wondering if you had any documentation of my completion of your 40 hour hazwoper course from 2019. Thank you</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690465422625--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690465422_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Emily Ebaugh</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690465422625--><><!--begin:1690465433014--><div class=\'cv\'><span class=\'notranslate\'><b>Emily Ebaugh<timestamp_1690465433_cv>:&nbsp;</b></span>Good thank you</div><!--end:1690465433014--><><!--begin:1690465482093--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690465481_co>:&nbsp;</b></span>Yes, we do! There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1690465482093--><><!--begin:1690465749107--><div class=\'cv\'><span class=\'notranslate\'><b>Emily Ebaugh<timestamp_1690465749_cv>:&nbsp;</b></span>yes, thank you!</div><!--end:1690465749107--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I was wondering if you had any documentation of my completion of your 40 hour hazwoper course from 2019. Thank you\r\nTiffany has joined the chat.\r\nTiffany: Hi, Emily Ebaugh!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nEmily Ebaugh: Good thank you\r\nTiffany: Yes, we do! There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nEmily Ebaugh: yes, thank you!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('315117500RR', 1690478990, 1690479403, 2, 23, 24, 3, 0, 0, 0, 0, 2914, 0, 0, 0, 0, 'Wyatt Biggs', 'wyatt.biggs@gmail.com', '107.123.1.60', '0e2da195c3b85f3ea76fb1a065725a00', 'Select Area of Inquiry:-_-Other-cus-Company-_-Belfor Environmental-cus-', 'I lost my 40 hour HAZWOPER wallet card, I was wondering if I could get a new one sent to me?', '<div class=\'ca\'><div class=\'info_box\'><i>I lost my 40 hour HAZWOPER wallet card, I was wondering if I could get a new one sent to me?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690478994525--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690478994_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Wyatt Biggs</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690478994525--><><!--begin:1690479017284--><div class=\'cv\'><span class=\'notranslate\'><b>Wyatt Biggs<timestamp_1690479017_cv>:&nbsp;</b></span>I’m doing well! I was wondering if I could get a new wallet card?</div><!--end:1690479017284--><><!--begin:1690479034336--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690479034_co>:&nbsp;</b></span>Wallect cards are printed with the certificates. <br>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1690479034336--><><!--begin:1690479072991--><div class=\'cv\'><span class=\'notranslate\'><b>Wyatt Biggs<timestamp_1690479073_cv>:&nbsp;</b></span>Yes, thank you</div><!--end:1690479072991--><><!--begin:1690479107808--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690479107_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1690479107808--><><!--begin:1690479402097--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690479401_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1690479402097--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I lost my 40 hour HAZWOPER wallet card, I was wondering if I could get a new one sent to me?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Wyatt Biggs!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nWyatt Biggs: I’m doing well! I was wondering if I could get a new wallet card?\r\nTiffany: Wallect cards are printed with the certificates. There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nWyatt Biggs: Yes, thank you\r\nTiffany: Is there anything else I can assist you with?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('315454834R9', 1690816305, 1690817089, 2, 23, 6, 4, 0, 0, 5, 0, 4929, 0, 0, 0, 0, 'Jose Arostegui', 'arostegui1.1@gmail.com', '67.238.131.171', '84b367457ff82b0e0a680f46a457f46c', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Arostegui & Associates-cus-', 'I recently completed DOT HAZMAT Transportation & Security Awareness on 07/28/2023 and when looking over the GHS Global Harmonization System - Online Training, it mentions that ... \"If you need HAZMAT Transportation initial or refresher training, this course will be included for free when you sign up for either course, find the links below!\"  Please let me know when I will be able to access this GHS Global Harmonization System - Online Training for free; since, I have paid for the DOT Hazmat Transportation Complete - Online Training.  My order was #22971.  Thank you.\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>I recently completed DOT HAZMAT Transportation & Security Awareness on 07/28/2023 and when looking over the GHS Global Harmonization System - Online Training, it mentions that ... \"If you need HAZMAT Transportation initial or refresher training, this course will be included for free when you sign up for either course, find the links below!\"  Please let me know when I will be able to access this GHS Global Harmonization System - Online Training for free; since, I have paid for the DOT Hazmat Transportation Complete - Online Training.  My order was #22971.  Thank you.\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690816308933--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690816309_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jose Arostegui</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690816308933--><><!--begin:1690816351314--><div class=\'cv\'><span class=\'notranslate\'><b>Jose Arostegui<timestamp_1690816350_cv>:&nbsp;</b></span>Hi Tiffany.  Fine.  Thank you.  I hope you are fine, also.  </div><!--end:1690816351314--><><!--begin:1690816372597--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690816372_co>:&nbsp;</b></span>I am good thank you</div><!--end:1690816372597--><><!--begin:1690816392166--><div class=\'cv\'><span class=\'notranslate\'><b>Jose Arostegui<timestamp_1690816391_cv>:&nbsp;</b></span>Good to hear.  </div><!--end:1690816392166--><><!--begin:1690816424844--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690816425_co>:&nbsp;</b></span>One moment while I read over your request</div><!--end:1690816424844--><><!--begin:1690816431290--><div class=\'cv\'><span class=\'notranslate\'><b>Jose Arostegui<timestamp_1690816430_cv>:&nbsp;</b></span>OK.  </div><!--end:1690816431290--><><!--begin:1690816544725--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690816545_co>:&nbsp;</b></span>Could you forward me a screen shot of the website page you have found that information on?</div><!--end:1690816544725--><><!--begin:1690816566776--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690816567_co>:&nbsp;</b></span>I am not aware of that deal so I do need to look into it.</div><!--end:1690816566776--><><!--begin:1690816584226--><div class=\'cv\'><span class=\'notranslate\'><b>Jose Arostegui<timestamp_1690816583_cv>:&nbsp;</b></span>Sure.  Give me a moment, please.  </div><!--end:1690816584226--><><!--begin:1690816617366--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690816617_co>:&nbsp;</b></span>My email is <a href=\'mailto:tiffany@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>tiffany@csregs.com</a></div><!--end:1690816617366--><><!--begin:1690816634942--><div class=\'cv\'><span class=\'notranslate\'><b>Jose Arostegui<timestamp_1690816634_cv>:&nbsp;</b></span><a href=\'https://csregs.com/products/ghs-global-harmonization-system\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/ghs-global-harmonization-system</a><br><br>On the following section... <br><br>Who needs Globally Harmonized System (GHS) Training?<br>Managers, supervisors, and Employees who haven’t learned the new Globally Harmonized System will need to take this training immediately! If you need HAZMAT Transportation initial or refresher training, this course will be included for free when you sign up for either course, find the links below!<br><br>If you aren’t sure if you need GHS Training or any other course we offer, please start a chat above with the chat button or call us for more information or with any other questions you may have! Call us at <a href=\'tel:18007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>1-800-711-2706</a></div><!--end:1690816634942--><><!--begin:1690816852652--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690816852_co>:&nbsp;</b></span>I believe that statement is saying the DOT HAZMAT courses have been updated to include the new GHS Harmonized System information so you will not need the GHS training. </div><!--end:1690816852652--><><!--begin:1690816917594--><div class=\'cv\'><span class=\'notranslate\'><b>Jose Arostegui<timestamp_1690816916_cv>:&nbsp;</b></span>Ah!  Got it!  I appreciate the clarification, Tiffany!</div><!--end:1690816917594--><><!--begin:1690817046318--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690817046_co>:&nbsp;</b></span>Of course! Is there anything else I can assist you with today?</div><!--end:1690817046318--><><!--begin:1690817080819--><div class=\'cv\'><span class=\'notranslate\'><b>Jose Arostegui<timestamp_1690817079_cv>:&nbsp;</b></span>I believe that is all.  Thank you, again.  Goodbye.</div><!--end:1690817080819--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I recently completed DOT HAZMAT Transportation & Security Awareness on 07/28/2023 and when looking over the GHS Global Harmonization System - Online Training, it mentions that ... \"If you need HAZMAT Transportation initial or refresher training, this course will be included for free when you sign up for either course, find the links below!\"  Please let me know when I will be able to access this GHS Global Harmonization System - Online Training for free; since, I have paid for the DOT Hazmat Transportation Complete - Online Training.  My order was #22971.  Thank you.\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jose Arostegui!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJose Arostegui: Hi Tiffany.  Fine.  Thank you.  I hope you are fine, also.  \r\nTiffany: I am good thank you\r\nJose Arostegui: Good to hear.  \r\nTiffany: One moment while I read over your request\r\nJose Arostegui: OK.  \r\nTiffany: Could you forward me a screen shot of the website page you have found that information on?\r\nTiffany: I am not aware of that deal so I do need to look into it.\r\nJose Arostegui: Sure.  Give me a moment, please.  \r\nTiffany: My email is mailto:tiffany@csregs.com\r\nJose Arostegui: https://csregs.com/products/ghs-global-harmonization-systemOn the following section... Who needs Globally Harmonized System (GHS) Training?Managers, supervisors, and Employees who haven’t learned the new Globally Harmonized System will need to take this training immediately! If you need HAZMAT Transportation initial or refresher training, this course will be included for free when you sign up for either course, find the links below!If you aren’t sure if you need GHS Training or any other course we offer, please start a chat above with the chat button or call us for more information or with any other questions you may have! Call us at tel:18007112706\r\nTiffany: I believe that statement is saying the DOT HAZMAT courses have been updated to include the new GHS Harmonized System information so you will not need the GHS training. \r\nJose Arostegui: Ah!  Got it!  I appreciate the clarification, Tiffany!\r\nTiffany: Of course! Is there anything else I can assist you with today?\r\nJose Arostegui: I believe that is all.  Thank you, again.  Goodbye.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3154632358A', 1690824728, 1690824875, 2, 23, 29, 5, 0, 0, 0, 0, 2149, 0, 0, 0, 0, 'Richard E. Ashton', 'ashtonr@premier3pl.com', '12.29.116.9', '2293f09c3856fc1c6b8032473bfaf7bb', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Premier Logistics Solutions-cus-', 'Considering sending two of my managers to 40-HAZWOPER INTIAL SITE WORKER... where is the instruction at Jacksonville, FL specifically... thanks, Richard', '<div class=\'ca\'><div class=\'info_box\'><i>Considering sending two of my managers to 40-HAZWOPER INTIAL SITE WORKER... where is the instruction at Jacksonville, FL specifically... thanks, Richard</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690824731111--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690824730_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Richard E. Ashton</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690824731111--><><!--begin:1690824747144--><div class=\'cv\'><span class=\'notranslate\'><b>Richard E. Ashton<timestamp_1690824747_cv>:&nbsp;</b></span>Good thanks</div><!--end:1690824747144--><><!--begin:1690824820486--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690824820_co>:&nbsp;</b></span>Jacksonville, FL is a new location for us.  We are still getting the exact location locked in.  </div><!--end:1690824820486--><><!--begin:1690824852766--><div class=\'cv\'><span class=\'notranslate\'><b>Richard E. Ashton<timestamp_1690824853_cv>:&nbsp;</b></span>Ok, and thanks, that is all I needed to know... good bye.</div><!--end:1690824852766--><><!--begin:1690824857782--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690824857_co>:&nbsp;</b></span>Once we have the information the website will be updated with it at <a href=\'https://csregs.com/pages/Jacksonville\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/Jacksonville</a></div><!--end:1690824857782--><><!--begin:1690824875348--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690824875_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1690824875348--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Considering sending two of my managers to 40-HAZWOPER INTIAL SITE WORKER... where is the instruction at Jacksonville, FL specifically... thanks, Richard\r\nTiffany has joined the chat.\r\nTiffany: Hi, Richard E. Ashton!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRichard E. Ashton: Good thanks\r\nTiffany: Jacksonville, FL is a new location for us.  We are still getting the exact location locked in.  \r\nRichard E. Ashton: Ok, and thanks, that is all I needed to know... good bye.\r\nTiffany: Once we have the information the website will be updated with it at https://csregs.com/pages/Jacksonville\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('315536363HT', 1690897858, 1690898618, 2, 23, 29, 11, 0, 0, 5, 0, 6016, 0, 0, 0, 0, 'Jose', 'gjosegaro@gmail.com', '68.203.75.53', '8efb386e0e809e281159bcb84606bad4', 'Select Area of Inquiry:-_-Other-cus-Company-_-Childrens Health-cus-', 'Hazwoper requirements for employee who manage emergency response but not involved in clean up', '<div class=\'ca\'><div class=\'info_box\'><i>Hazwoper requirements for employee who manage emergency response but not involved in clean up</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690897861343--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690897861_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jose</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690897861343--><><!--begin:1690897888815--><div class=\'cv\'><span class=\'notranslate\'><b>Jose<timestamp_1690897888_cv>:&nbsp;</b></span>Hi Tiffany, I&#39;m good. How are you?</div><!--end:1690897888815--><><!--begin:1690897915841--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690897915_co>:&nbsp;</b></span>I am good thank you</div><!--end:1690897915841--><><!--begin:1690897937364--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690897937_co>:&nbsp;</b></span>Sounds like you need Emergency Response Level 3 Initial Training</div><!--end:1690897937364--><><!--begin:1690897956326--><div class=\'cv\'><span class=\'notranslate\'><b>Jose<timestamp_1690897956_cv>:&nbsp;</b></span>I wanted to ask about Hazwoper requirements for someone who may manage a spill/emergency response but not directly involved in clean up</div><!--end:1690897956326--><><!--begin:1690897984982--><div class=\'cv\'><span class=\'notranslate\'><b>Jose<timestamp_1690897985_cv>:&nbsp;</b></span>Is the emergency response level 3 same as hazwoper 24 h?</div><!--end:1690897984982--><><!--begin:1690898001726--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690898001_co>:&nbsp;</b></span>No</div><!--end:1690898001726--><><!--begin:1690898028261--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690898028_co>:&nbsp;</b></span>Employees who have job duties that involve handling or cleaning up hazardous materials in any manner should take 40-hour HAZWOPER training. The 24-hour course is specifically for &quot;Occasional Site Workers&quot;(individuals who ARE NOT required to handle waste or hazardous materials as a part of their job function).</div><!--end:1690898028261--><><!--begin:1690898096997--><div class=\'cv\'><span class=\'notranslate\'><b>Jose<timestamp_1690898097_cv>:&nbsp;</b></span>Does your company offer the emergency response level 3 training? </div><!--end:1690898096997--><><!--begin:1690898110563--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690898110_co>:&nbsp;</b></span>Yes </div><!--end:1690898110563--><><!--begin:1690898114591--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690898114_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/emergency-response-level-3-initial-training\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/emergency-response-level-3-initial-training</a></div><!--end:1690898114591--><><!--begin:1690898163821--><div class=\'cv\'><span class=\'notranslate\'><b>Jose<timestamp_1690898164_cv>:&nbsp;</b></span>and what&#39;s the main difference between hazwoper 24h and the ER level 3? I still do not see the difference </div><!--end:1690898163821--><><!--begin:1690898202851--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690898202_co>:&nbsp;</b></span>Our Emergency Response Technician (Level 3) course is delivered over four (4) days alongside HAZWOPER students who learn control and containment along with actual remediation. As the Emergency Response Technician’s primary role is “control and containment,” this course provides additional experience in what happens “after the spill is contained.” <br>This course REQUIRES the employee to bring a copy of the company/agency’s Emergency Response Plan so the Instructor can review and discuss on-site safety and company-specific procedures (required by regulation). Please ensure a printed copy is available BEFORE registering for this class. Certification cannot be issued without meeting this crucial requirement.</div><!--end:1690898202851--><><!--begin:1690898204788--><div class=\'cv\'><span class=\'notranslate\'><b>Jose<timestamp_1690898205_cv>:&nbsp;</b></span>sorry just for me to fully understand the requirements </div><!--end:1690898204788--><><!--begin:1690898305694--><div class=\'cv\'><span class=\'notranslate\'><b>Jose<timestamp_1690898305_cv>:&nbsp;</b></span>Is there a refresher once the course is complete?</div><!--end:1690898305694--><><!--begin:1690898324006--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690898323_co>:&nbsp;</b></span>Yes it requires an annual refresher as well.</div><!--end:1690898324006--><><!--begin:1690898463579--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690898463_co>:&nbsp;</b></span>Is there anything else I can assist you with or answer for you?</div><!--end:1690898463579--><><!--begin:1690898572900--><div class=\'cv\'><span class=\'notranslate\'><b>Jose<timestamp_1690898573_cv>:&nbsp;</b></span>No for the moment. Thank you very much for the information </div><!--end:1690898572900--><><!--begin:1690898583411--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690898583_co>:&nbsp;</b></span>You are welcome!</div><!--end:1690898583411--><><!--begin:1690898589288--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690898589_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1690898589288--><><!--begin:1690898598131--><div class=\'cv\'><span class=\'notranslate\'><b>Jose<timestamp_1690898598_cv>:&nbsp;</b></span>You too. Thanks!</div><!--end:1690898598131--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hazwoper requirements for employee who manage emergency response but not involved in clean up\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jose!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJose: Hi Tiffany, I&#39;m good. How are you?\r\nTiffany: I am good thank you\r\nTiffany: Sounds like you need Emergency Response Level 3 Initial Training\r\nJose: I wanted to ask about Hazwoper requirements for someone who may manage a spill/emergency response but not directly involved in clean up\r\nJose: Is the emergency response level 3 same as hazwoper 24 h?\r\nTiffany: No\r\nTiffany: Employees who have job duties that involve handling or cleaning up hazardous materials in any manner should take 40-hour HAZWOPER training. The 24-hour course is specifically for &quot;Occasional Site Workers&quot;(individuals who ARE NOT required to handle waste or hazardous materials as a part of their job function).\r\nJose: Does your company offer the emergency response level 3 training? \r\nTiffany: Yes \r\nTiffany: https://csregs.com/collections/emergency-response-level-3-initial-training\r\nJose: and what&#39;s the main difference between hazwoper 24h and the ER level 3? I still do not see the difference \r\nTiffany: Our Emergency Response Technician (Level 3) course is delivered over four (4) days alongside HAZWOPER students who learn control and containment along with actual remediation. As the Emergency Response Technician’s primary role is “control and containment,” this course provides additional experience in what happens “after the spill is contained.” This course REQUIRES the employee to bring a copy of the company/agency’s Emergency Response Plan so the Instructor can review and discuss on-site safety and company-specific procedures (required by regulation). Please ensure a printed copy is available BEFORE registering for this class. Certification cannot be issued without meeting this crucial requirement.\r\nJose: sorry just for me to fully understand the requirements \r\nJose: Is there a refresher once the course is complete?\r\nTiffany: Yes it requires an annual refresher as well.\r\nTiffany: Is there anything else I can assist you with or answer for you?\r\nJose: No for the moment. Thank you very much for the information \r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nJose: You too. Thanks!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3155381289Q', 1690899614, 1690900228, 2, 23, 21, 2, 0, 0, 0, 0, 3368, 0, 0, 0, 0, 'Adam Mahr', 'mahradam@gmail.com', '68.78.35.9', '91cbb2e744e212f6cb66e12ed56c05a7', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Kleinfelder-cus-', 'I completed my 40-hour HAZWOPER course in April and cannot find my certificate that my employer is requesting. I was filling out the certificate request form but do not know who would be considered the sponsor to send it to. It was sponsored by Compliance Solutions and I completed the dress out on April 7, 2023 in Raleigh, NC.', '<div class=\'ca\'><div class=\'info_box\'><i>I completed my 40-hour HAZWOPER course in April and cannot find my certificate that my employer is requesting. I was filling out the certificate request form but do not know who would be considered the sponsor to send it to. It was sponsored by Compliance Solutions and I completed the dress out on April 7, 2023 in Raleigh, NC.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690899616324--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690899616_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Adam Mahr</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690899616324--><><!--begin:1690899640276--><div class=\'cv\'><span class=\'notranslate\'><b>Adam Mahr<timestamp_1690899641_cv>:&nbsp;</b></span>doing well, thanks</div><!--end:1690899640276--><><!--begin:1690899680527--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690899680_co>:&nbsp;</b></span>The sponsor employer would be the company that paid for the training.  In your case it is Kleinfelder</div><!--end:1690899680527--><><!--begin:1690899760661--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690899760_co>:&nbsp;</b></span>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1690899760661--><><!--begin:1690899766162--><div class=\'cv\'><span class=\'notranslate\'><b>Adam Mahr<timestamp_1690899767_cv>:&nbsp;</b></span>Ah okay, thank you</div><!--end:1690899766162--><><!--begin:1690899808483--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690899808_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1690899808483--><><!--begin:1690900186737--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690900186_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1690900186737--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I completed my 40-hour HAZWOPER course in April and cannot find my certificate that my employer is requesting. I was filling out the certificate request form but do not know who would be considered the sponsor to send it to. It was sponsored by Compliance Solutions and I completed the dress out on April 7, 2023 in Raleigh, NC.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Adam Mahr!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAdam Mahr: doing well, thanks\r\nTiffany: The sponsor employer would be the company that paid for the training.  In your case it is Kleinfelder\r\nTiffany: There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nAdam Mahr: Ah okay, thank you\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3155478653X', 1690909375, 1690909561, 2, 23, 45, 7, 0, 0, 0, 0, 3071, 0, 0, 0, 0, 'Scott M', 'smorgan@converseconsultants.com', '96.31.253.130', 'ec8e57ea29e7983499c909000c3a1016', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Converse-cus-', 'I cannot get access to the learning portal. Please advise.', '<div class=\'ca\'><div class=\'info_box\'><i>I cannot get access to the learning portal. Please advise.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690909378977--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690909378_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Scott M</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690909378977--><><!--begin:1690909402711--><div class=\'cv\'><span class=\'notranslate\'><b>Scott M<timestamp_1690909406_cv>:&nbsp;</b></span>I am well, just looking to access my OSHA refresher course. Link provided in email is not valid</div><!--end:1690909402711--><><!--begin:1690909418898--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690909418_co>:&nbsp;</b></span>Do you have an account already set up?</div><!--end:1690909418898--><><!--begin:1690909434907--><div class=\'cv\'><span class=\'notranslate\'><b>Scott M<timestamp_1690909438_cv>:&nbsp;</b></span>I do not believe so, I have only purchased the course thus far</div><!--end:1690909434907--><><!--begin:1690909457474--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690909457_co>:&nbsp;</b></span>Can I have your last name and order number?</div><!--end:1690909457474--><><!--begin:1690909461790--><div class=\'cv\'><span class=\'notranslate\'><b>Scott M<timestamp_1690909465_cv>:&nbsp;</b></span>Scott Morgan</div><!--end:1690909461790--><><!--begin:1690909473510--><div class=\'cv\'><span class=\'notranslate\'><b>Scott M<timestamp_1690909477_cv>:&nbsp;</b></span>#22380</div><!--end:1690909473510--><><!--begin:1690909510539--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690909510_co>:&nbsp;</b></span>I do see you have an account set up</div><!--end:1690909510539--><><!--begin:1690909517819--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690909517_co>:&nbsp;</b></span>Please log in here: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1690909517819--><><!--begin:1690909533174--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690909533_co>:&nbsp;</b></span><a href=\'mailto:smorgan@converseconsultants.com\' target=\'_blank\' rel=\'noopener noreferrer\'>smorgan@converseconsultants.com</a><br>is the email on the account</div><!--end:1690909533174--><><!--begin:1690909543345--><div class=\'cv\'><span class=\'notranslate\'><b>Scott M<timestamp_1690909547_cv>:&nbsp;</b></span>Thank you for the help. I have access now</div><!--end:1690909543345--><><!--begin:1690909554956--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690909554_co>:&nbsp;</b></span>Great news!</div><!--end:1690909554956--><><!--begin:1690909561576--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690909561_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1690909561576--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I cannot get access to the learning portal. Please advise.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Scott M!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nScott M: I am well, just looking to access my OSHA refresher course. Link provided in email is not valid\r\nTiffany: Do you have an account already set up?\r\nScott M: I do not believe so, I have only purchased the course thus far\r\nTiffany: Can I have your last name and order number?\r\nScott M: Scott Morgan\r\nScott M: #22380\r\nTiffany: I do see you have an account set up\r\nTiffany: Please log in here: https://csregsonline.com/\r\nTiffany: mailto:smorgan@converseconsultants.comis the email on the account\r\nScott M: Thank you for the help. I have access now\r\nTiffany: Great news!\r\nTiffany: Is there anything else I can assist you with?\r\nThe party has left.  Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('315626164BY', 1690987657, 1690988275, 2, 23, 28, 5, 0, 0, 5, 0, 3254, 423, 0, 0, 0, 'Vana Foster', 'vana.foster@aps.com', '137.91.114.239', 'b74397711cc67077e8c2b9342beaf1d7', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Arizona Public Service-cus-', 'How can I get one of my employees that I signed up earlier this year to registered for one of the in person 40 hours classes?', '<div class=\'ca\'><div class=\'info_box\'><i>How can I get one of my employees that I signed up earlier this year to registered for one of the in person 40 hours classes?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690987660060--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690987659_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Vana Foster</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690987660060--><><!--begin:1690987704670--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690987704_co>:&nbsp;</b></span>Can I have the students name please? I do need to look this person up.</div><!--end:1690987704670--><><!--begin:1690987921661--><div class=\'cv\'><span class=\'notranslate\'><b>Vana Foster<timestamp_1690987921_cv>:&nbsp;</b></span>Hi</div><!--end:1690987921661--><><!--begin:1690987927952--><div class=\'cv\'><span class=\'notranslate\'><b>Vana Foster<timestamp_1690987927_cv>:&nbsp;</b></span>His name is Daniel Lerma</div><!--end:1690987927952--><><!--begin:1690987967942--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690987967_co>:&nbsp;</b></span>You can simply reply back to the cancellation email you received about rescheding him.  </div><!--end:1690987967942--><><!--begin:1690987988062--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690987987_co>:&nbsp;</b></span>Do you need the next class dates available in Arizona?</div><!--end:1690987988062--><><!--begin:1690988011557--><div class=\'cv\'><span class=\'notranslate\'><b>Vana Foster<timestamp_1690988011_cv>:&nbsp;</b></span>I do see them online. I will see if I can find that email. Could you please confirm that the payment that I made months ago is still good?</div><!--end:1690988011557--><><!--begin:1690988111601--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690988111_co>:&nbsp;</b></span>Yes we still have the funds and will apply them to the rescheduled class.</div><!--end:1690988111601--><><!--begin:1690988186482--><div class=\'cv\'><span class=\'notranslate\'><b>Vana Foster<timestamp_1690988186_cv>:&nbsp;</b></span>Awesome. Thank you Tiffany. This has been very helpful. :)</div><!--end:1690988186482--><><!--begin:1690988214552--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690988214_co>:&nbsp;</b></span>You are welcome! Is there anything else I can assist you with today?</div><!--end:1690988214552--><><!--begin:1690988231174--><div class=\'cv\'><span class=\'notranslate\'><b>Vana Foster<timestamp_1690988231_cv>:&nbsp;</b></span>Nothing else at this time. </div><!--end:1690988231174--><><!--begin:1690988267983--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690988267_co>:&nbsp;</b></span>If you think of anything else, you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1690988267983--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'How can I get one of my employees that I signed up earlier this year to registered for one of the in person 40 hours classes?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Vana Foster!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Can I have the students name please? I do need to look this person up.\r\nVana Foster: Hi\r\nVana Foster: His name is Daniel Lerma\r\nTiffany: You can simply reply back to the cancellation email you received about rescheding him.  \r\nTiffany: Do you need the next class dates available in Arizona?\r\nVana Foster: I do see them online. I will see if I can find that email. Could you please confirm that the payment that I made months ago is still good?\r\nTiffany: Yes we still have the funds and will apply them to the rescheduled class.\r\nVana Foster: Awesome. Thank you Tiffany. This has been very helpful. :)\r\nTiffany: You are welcome! Is there anything else I can assist you with today?\r\nVana Foster: Nothing else at this time. \r\nTiffany: If you think of anything else, you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('31563046085', 1690991953, 1690992363, 2, 23, 27, 10, 0, 0, 5, 0, 3778, 0, 0, 0, 0, 'Vanessa', 'vanessa.lara@ghd.com', '75.84.96.31', '128d443dfbe6dfa36cc6e765b7d76ca2', 'Select Area of Inquiry:-_-Other-cus-Company-_-GHD-cus-', 'For the 40 hr HAZWOPER Online with hands on training, is there a certain amount of time I need to complete the 40hrs in, such as an overall deadline for the training? Would I be able to do 8 hours per week or would I need to complete all 40 hrs in one week. Also what locations are available around the Irvine area? ', '<div class=\'ca\'><div class=\'info_box\'><i>For the 40 hr HAZWOPER Online with hands on training, is there a certain amount of time I need to complete the 40hrs in, such as an overall deadline for the training? Would I be able to do 8 hours per week or would I need to complete all 40 hrs in one week. Also what locations are available around the Irvine area? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1690991957224--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690991957_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Vanessa</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1690991957224--><><!--begin:1690991970523--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1690991970_cv>:&nbsp;</b></span>I am good thank you.</div><!--end:1690991970523--><><!--begin:1690992022448--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690992022_co>:&nbsp;</b></span>With both online 40-Hour HAZWOPER courses you receive the same overall certification.<br><br>Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.<br><br>With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.</div><!--end:1690992022448--><><!--begin:1690992075025--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690992074_co>:&nbsp;</b></span>The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). <br>IMPORTANT: DO NOT register for the 8-Hour HAZWOPER Refresher through the website as the hands-on classes are included with the online course purchase.</div><!--end:1690992075025--><><!--begin:1690992088636--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690992088_co>:&nbsp;</b></span>Please use the <a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a> page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.</div><!--end:1690992088636--><><!--begin:1690992297058--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690992296_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1690992297058--><><!--begin:1690992333762--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1690992333_cv>:&nbsp;</b></span>I think that answered everything. Just to confirm the online course is self paced?</div><!--end:1690992333762--><><!--begin:1690992345921--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1690992345_co>:&nbsp;</b></span>That is correct</div><!--end:1690992345921--><><!--begin:1690992359128--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1690992359_cv>:&nbsp;</b></span>Great thank you</div><!--end:1690992359128--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'For the 40 hr HAZWOPER Online with hands on training, is there a certain amount of time I need to complete the 40hrs in, such as an overall deadline for the training? Would I be able to do 8 hours per week or would I need to complete all 40 hrs in one week. Also what locations are available around the Irvine area? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Vanessa!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nVanessa: I am good thank you.\r\nTiffany: With both online 40-Hour HAZWOPER courses you receive the same overall certification.Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.\r\nTiffany: The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). IMPORTANT: DO NOT register for the 8-Hour HAZWOPER Refresher through the website as the hands-on classes are included with the online course purchase.\r\nTiffany: Please use the https://csregs.com/collections/8-hour-hazwoper-annual-refresher page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training.\r\nTiffany: Is there anything else I can assist you with today?\r\nVanessa: I think that answered everything. Just to confirm the online course is self paced?\r\nTiffany: That is correct\r\nVanessa: Great thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3157367212K', 1691098209, 1691099077, 2, 23, 22, 2, 0, 0, 0, 0, 5171, 0, 0, 0, 0, 'Christopher Pauley', 'Christopher.Pauley@arcadis.com', '97.113.180.166', '502155d322ee3211be101f70a1a28501', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Arcadis -cus-', 'Hello, I have yet to receive my certificate for HAZWOPER Supervisor 8hr training, it was completed 11/28/21', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I have yet to receive my certificate for HAZWOPER Supervisor 8hr training, it was completed 11/28/21</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1691098211960--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691098211_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Christopher Pauley</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1691098211960--><><!--begin:1691098220798--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Pauley<timestamp_1691098220_cv>:&nbsp;</b></span>Good</div><!--end:1691098220798--><><!--begin:1691098269556--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Pauley<timestamp_1691098269_cv>:&nbsp;</b></span>I have not received my certificate for HAZWOPER Supervisor 8hr, completed on 11/28/21 </div><!--end:1691098269556--><><!--begin:1691098401023--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691098400_co>:&nbsp;</b></span>After looking you up I do not see that you completed the Site Supervisor course with us.  I do see you have an account created in the Arcadis portal but it has never been logged into and I show no courses assigned.  </div><!--end:1691098401023--><><!--begin:1691098408429--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691098408_co>:&nbsp;</b></span>Are you sure the course was completed through us?</div><!--end:1691098408429--><><!--begin:1691098422947--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Pauley<timestamp_1691098423_cv>:&nbsp;</b></span><div style=\'padding: 5px; margin-bottom: 5px;\' class=\'\'><a tag=\'link\' href=\'https://cs-chatsupport.com/support/view.php?file=2HABcH8ebxUS.png\' target=\'_blank\'><img src=\'https://cs-chatsupport.com/support/web/file_attach/2HABcH8ebxUS.png\' style=\'max-width: 100%; max-height: 100%;\' border=0 class=\'round\'><br>2HABcH8ebxUS.png</a></div> </div><!--end:1691098422947--><><!--begin:1691098426522--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Pauley<timestamp_1691098426_cv>:&nbsp;</b></span>Yes </div><!--end:1691098426522--><><!--begin:1691098456110--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691098455_co>:&nbsp;</b></span>Ah I was looking for Christopher as the name on the account.</div><!--end:1691098456110--><><!--begin:1691098601755--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691098601_co>:&nbsp;</b></span>I do see it was completed.  Arcadis has directed us to send any certificates we issue via US Mail to their Colorado office.  It was sent back in 2021 to:</div><!--end:1691098601755--><><!--begin:1691098624145--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Pauley<timestamp_1691098624_cv>:&nbsp;</b></span>Can I get a copy of it </div><!--end:1691098624145--><><!--begin:1691098645606--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691098645_co>:&nbsp;</b></span>Arcadis<br>630 Plaza Dr<br>Suite 200<br>Highlands Ranch CO 80129</div><!--end:1691098645606--><><!--begin:1691098688023--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691098687_co>:&nbsp;</b></span>If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a></div><!--end:1691098688023--><><!--begin:1691098716286--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691098716_co>:&nbsp;</b></span>We can then email you a copy after we receive the request and $10 reissue payment.</div><!--end:1691098716286--><><!--begin:1691098736598--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Pauley<timestamp_1691098736_cv>:&nbsp;</b></span>What is the name on the certificate, is it under Brian or Christopher? </div><!--end:1691098736598--><><!--begin:1691098762574--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691098762_co>:&nbsp;</b></span>Brian</div><!--end:1691098762574--><><!--begin:1691098885744--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691098885_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1691098885744--><><!--begin:1691099043694--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Pauley<timestamp_1691099043_cv>:&nbsp;</b></span>Nope, thanks ! </div><!--end:1691099043694--><><!--begin:1691099050583--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691099050_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1691099050583--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, I have yet to receive my certificate for HAZWOPER Supervisor 8hr training, it was completed 11/28/21\r\nTiffany has joined the chat.\r\nTiffany: Hi, Christopher Pauley!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nChristopher Pauley: Good\r\nChristopher Pauley: I have not received my certificate for HAZWOPER Supervisor 8hr, completed on 11/28/21 \r\nTiffany: After looking you up I do not see that you completed the Site Supervisor course with us.  I do see you have an account created in the Arcadis portal but it has never been logged into and I show no courses assigned.  \r\nTiffany: Are you sure the course was completed through us?\r\nChristopher Pauley: 2HABcH8ebxUS.png \r\nChristopher Pauley: Yes \r\nTiffany: Ah I was looking for Christopher as the name on the account.\r\nTiffany: I do see it was completed.  Arcadis has directed us to send any certificates we issue via US Mail to their Colorado office.  It was sent back in 2021 to:\r\nChristopher Pauley: Can I get a copy of it \r\nTiffany: Arcadis630 Plaza DrSuite 200Highlands Ranch CO 80129\r\nTiffany: If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer\r\nTiffany: We can then email you a copy after we receive the request and $10 reissue payment.\r\nChristopher Pauley: What is the name on the certificate, is it under Brian or Christopher? \r\nTiffany: Brian\r\nTiffany: Is there anything else I can assist you with?\r\nChristopher Pauley: Nope, thanks ! \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('31581099587', 1691172505, 1691173115, 2, 23, 45, 7, 0, 0, 0, 0, 1823, 0, 0, 0, 0, 'Julianna Tresca', 'julianna.e.tresca@usace.army.mil', '140.194.140.7', '4b1176c530de060ef04ad0c5fe5c6470', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-USACE-cus-', 'I need a specific address of where the hazwoper 40 hour training in late august in denver colorado is going to be\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>I need a specific address of where the hazwoper 40 hour training in late august in denver colorado is going to be\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1691172509578--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691172509_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Julianna Tresca</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1691172509578--><><!--begin:1691172540515--><div class=\'cv\'><span class=\'notranslate\'><b>Julianna Tresca<timestamp_1691172540_cv>:&nbsp;</b></span>im doing well thank you</div><!--end:1691172540515--><><!--begin:1691172550542--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691172550_co>:&nbsp;</b></span>That class will be held at our Corporate Office:<br>3980 Quebec Street. 2nd Floor<br>Denver, CO 80207</div><!--end:1691172550542--><><!--begin:1691172940918--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691172940_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1691172940918--><><!--begin:1691173081894--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691173081_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1691173081894--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I need a specific address of where the hazwoper 40 hour training in late august in denver colorado is going to be\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Julianna Tresca!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJulianna Tresca: im doing well thank you\r\nTiffany: That class will be held at our Corporate Office:3980 Quebec Street. 2nd FloorDenver, CO 80207\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('316069396G7', 1691430881, 1691431023, 1, 23, 20, 7, 0, 0, 0, 0, 1245, 0, 0, 0, 0, 'Gaudy ', 'gaudy_chavarria@stimpson.com', '216.75.248.102', '840de1ed97c78819b97440c4a72c354f', 'Question Type:-_-Display/Browser Issue-cus-Company-_-Stimpson-cus-Online Course-_-Hazwoper-cus-', 'What is the location of the hands-on trainings?', '<div class=\'ca\'><div class=\'info_box\'><i>What is the location of the hands-on trainings?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1691430902042--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691430901_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Gaudy </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1691430902042--><><!--begin:1691430942986--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691430942_co>:&nbsp;</b></span>We hold our hands-on classes the same date.locaiton as the 8-Hour HAZWOPERs.  You can use the following link as a referrence to when they are scheduled: <a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1691430942986--><><!--begin:1691431023657--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691431023_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1691431023657--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'What is the location of the hands-on trainings?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Gaudy !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: We hold our hands-on classes the same date.locaiton as the 8-Hour HAZWOPERs.  You can use the following link as a referrence to when they are scheduled: https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nTiffany: Is there anything else I can assist you with today?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('3162336852B', 1691595177, 1691595556, 2, 23, 27, 4, 0, 0, 5, 0, 3926, 0, 0, 0, 0, 'Karly Wogenstahl', 'karly.wogenstahl@arcadis.com', '24.3.219.81', 'c87890b119f5427d8ae5f6c27614c0b8', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Arcadis-cus-', 'Hello I completed OSHA 40 hour training with the in person session 8/5/2022. Is there any way I am able to get a copy of my course completion certificate so I am able to register for my renewal with me company? I have the in person voucher certificate but am looking for the overall course completion certificate. I was registered with the email: wogenstahl.5@osu.edu, but that email is no longer active.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello I completed OSHA 40 hour training with the in person session 8/5/2022. Is there any way I am able to get a copy of my course completion certificate so I am able to register for my renewal with me company? I have the in person voucher certificate but am looking for the overall course completion certificate. I was registered with the email: wogenstahl.5@osu.edu, but that email is no longer active.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1691595180424--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691595180_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Karly Wogenstahl</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1691595180424--><><!--begin:1691595198649--><div class=\'cv\'><span class=\'notranslate\'><b>Karly Wogenstahl<timestamp_1691595198_cv>:&nbsp;</b></span>Hello Tiffany, Im good thank you. How are you</div><!--end:1691595198649--><><!--begin:1691595255226--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691595255_co>:&nbsp;</b></span>one  moment please while I look you up</div><!--end:1691595255226--><><!--begin:1691595276350--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691595276_co>:&nbsp;</b></span>I am good thank you :</div><!--end:1691595276350--><><!--begin:1691595325932--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691595325_co>:&nbsp;</b></span>Your main 40-Hour HAZWOPER certificate dated 06/09/22 was sent via US Mail to Arcadis head quarters in CO per their request.</div><!--end:1691595325932--><><!--begin:1691595351035--><div class=\'cv\'><span class=\'notranslate\'><b>Karly Wogenstahl<timestamp_1691595351_cv>:&nbsp;</b></span>okay thank you</div><!--end:1691595351035--><><!--begin:1691595352545--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691595352_co>:&nbsp;</b></span>I have updated your account with the new email address</div><!--end:1691595352545--><><!--begin:1691595361219--><div class=\'cv\'><span class=\'notranslate\'><b>Karly Wogenstahl<timestamp_1691595361_cv>:&nbsp;</b></span>great thank you so muhc</div><!--end:1691595361219--><><!--begin:1691595362902--><div class=\'cv\'><span class=\'notranslate\'><b>Karly Wogenstahl<timestamp_1691595362_cv>:&nbsp;</b></span>much</div><!--end:1691595362902--><><!--begin:1691595400454--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691595400_co>:&nbsp;</b></span>If you need another copy reissued you can submit a request on the website here: <a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a></div><!--end:1691595400454--><><!--begin:1691595474033--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691595473_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1691595474033--><><!--begin:1691595492449--><div class=\'cv\'><span class=\'notranslate\'><b>Karly Wogenstahl<timestamp_1691595492_cv>:&nbsp;</b></span>Thats all today, thank you so much have a great day</div><!--end:1691595492449--><><!--begin:1691595514885--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691595514_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day as well!</div><!--end:1691595514885--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello I completed OSHA 40 hour training with the in person session 8/5/2022. Is there any way I am able to get a copy of my course completion certificate so I am able to register for my renewal with me company? I have the in person voucher certificate but am looking for the overall course completion certificate. I was registered with the email: wogenstahl.5@osu.edu, but that email is no longer active.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Karly Wogenstahl!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKarly Wogenstahl: Hello Tiffany, Im good thank you. How are you\r\nTiffany: one  moment please while I look you up\r\nTiffany: I am good thank you :\r\nTiffany: Your main 40-Hour HAZWOPER certificate dated 06/09/22 was sent via US Mail to Arcadis head quarters in CO per their request.\r\nKarly Wogenstahl: okay thank you\r\nTiffany: I have updated your account with the new email address\r\nKarly Wogenstahl: great thank you so muhc\r\nKarly Wogenstahl: much\r\nTiffany: If you need another copy reissued you can submit a request on the website here: https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nKarly Wogenstahl: Thats all today, thank you so much have a great day\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('316249325QA', 1691610820, 1691611419, 2, 23, 29, 8, 0, 0, 0, 0, 2950, 0, 0, 0, 0, 'Dennis Schilly', 'dennis.schilly@gmail.com', '147.1.50.4', 'f085c36ae8dd0f8df564feb0cbf96f1f', 'Select Area of Inquiry:-_-Other-cus-Company-_-ERM-cus-', 'do you offer the 30 hour Osha construction safety course\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>do you offer the 30 hour Osha construction safety course\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1691610841533--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691610841_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Dennis Schilly</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1691610841533--><><!--begin:1691610875209--><div class=\'cv\'><span class=\'notranslate\'><b>Dennis Schilly<timestamp_1691610875_cv>:&nbsp;</b></span>fine</div><!--end:1691610875209--><><!--begin:1691610900627--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691610900_co>:&nbsp;</b></span>Your inital request did not come through, how can I assist you?</div><!--end:1691610900627--><><!--begin:1691610936028--><div class=\'cv\'><span class=\'notranslate\'><b>Dennis Schilly<timestamp_1691610936_cv>:&nbsp;</b></span>Does CS offer the OSHA 30 hour Construction Safety Course - if so where do I find it -I have an employee that is looking for it</div><!--end:1691610936028--><><!--begin:1691611008216--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691611008_co>:&nbsp;</b></span>Only as an Onsite/Private class for groups usually</div><!--end:1691611008216--><><!--begin:1691611121829--><div class=\'cv\'><span class=\'notranslate\'><b>Dennis Schilly<timestamp_1691611121_cv>:&nbsp;</b></span>do you allow people to join the group, if it is offered</div><!--end:1691611121829--><><!--begin:1691611174890--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691611174_co>:&nbsp;</b></span>That would be up to the company hosting the training.  We do not have any classses scheduled at this time though.  </div><!--end:1691611174890--><><!--begin:1691611223558--><div class=\'cv\'><span class=\'notranslate\'><b>Dennis Schilly<timestamp_1691611223_cv>:&nbsp;</b></span>thanks</div><!--end:1691611223558--><><!--begin:1691611232929--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691611232_co>:&nbsp;</b></span>You are welcome! </div><!--end:1691611232929--><><!--begin:1691611242648--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691611242_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1691611242648--><><!--begin:1691611420017--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691611419_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1691611420017--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'do you offer the 30 hour Osha construction safety course\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Dennis Schilly!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDennis Schilly: fine\r\nTiffany: Your inital request did not come through, how can I assist you?\r\nDennis Schilly: Does CS offer the OSHA 30 hour Construction Safety Course - if so where do I find it -I have an employee that is looking for it\r\nTiffany: Only as an Onsite/Private class for groups usually\r\nDennis Schilly: do you allow people to join the group, if it is offered\r\nTiffany: That would be up to the company hosting the training.  We do not have any classses scheduled at this time though.  \r\nDennis Schilly: thanks\r\nTiffany: You are welcome! \r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('316315274RC', 1691676769, 1691677066, 2, 23, 28, 9, 0, 0, 5, 0, 3158, 0, 0, 0, 0, 'Hans Grevstad', 'Hansg@skillsinc.com', '207.109.71.122', '9f1562cbe62cb21463afe12883baeba4', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Skills Inc.-cus-', 'I need more time to finish the course, please. I see I started on May 8th and it is now August 10.....(As far as I know I can still acess my course as of today Aug. 10---but I am past 3 months and I may need more time)', '<div class=\'ca\'><div class=\'info_box\'><i>I need more time to finish the course, please. I see I started on May 8th and it is now August 10.....(As far as I know I can still acess my course as of today Aug. 10---but I am past 3 months and I may need more time)</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1691676771474--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691676771_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Hans Grevstad</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1691676771474--><><!--begin:1691676800427--><div class=\'cv\'><span class=\'notranslate\'><b>Hans Grevstad<timestamp_1691676800_cv>:&nbsp;</b></span>Fine thanks</div><!--end:1691676800427--><><!--begin:1691676819375--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691676819_co>:&nbsp;</b></span>Your course has an expiration date of 08/16/2023.  </div><!--end:1691676819375--><><!--begin:1691676864473--><div class=\'cv\'><span class=\'notranslate\'><b>Hans Grevstad<timestamp_1691676864_cv>:&nbsp;</b></span>Ok thanks I thought I might already be past...I&#39;ll try to finish before 8-16.</div><!--end:1691676864473--><><!--begin:1691676911292--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691676911_co>:&nbsp;</b></span>I can give you a one time 30 day extension at no fee if you need it.</div><!--end:1691676911292--><><!--begin:1691676933700--><div class=\'cv\'><span class=\'notranslate\'><b>Hans Grevstad<timestamp_1691676933_cv>:&nbsp;</b></span>yes that extra 30 day would be good, thanks</div><!--end:1691676933700--><><!--begin:1691677007694--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691677007_co>:&nbsp;</b></span>Your new expiration date is now 09/16/2023 if you do not complete the course by this new expiration date there will be a 25% course reactivation fee due to extend it further.  </div><!--end:1691677007694--><><!--begin:1691677016166--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691677016_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1691677016166--><><!--begin:1691677037202--><div class=\'cv\'><span class=\'notranslate\'><b>Hans Grevstad<timestamp_1691677037_cv>:&nbsp;</b></span>No that is all. Thanks for your help.</div><!--end:1691677037202--><><!--begin:1691677047446--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691677047_co>:&nbsp;</b></span>You are welcome!</div><!--end:1691677047446--><><!--begin:1691677052029--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691677051_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1691677052029--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I need more time to finish the course, please. I see I started on May 8th and it is now August 10.....(As far as I know I can still acess my course as of today Aug. 10---but I am past 3 months and I may need more time)\r\nTiffany has joined the chat.\r\nTiffany: Hi, Hans Grevstad!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nHans Grevstad: Fine thanks\r\nTiffany: Your course has an expiration date of 08/16/2023.  \r\nHans Grevstad: Ok thanks I thought I might already be past...I&#39;ll try to finish before 8-16.\r\nTiffany: I can give you a one time 30 day extension at no fee if you need it.\r\nHans Grevstad: yes that extra 30 day would be good, thanks\r\nTiffany: Your new expiration date is now 09/16/2023 if you do not complete the course by this new expiration date there will be a 25% course reactivation fee due to extend it further.  \r\nTiffany: Is there anything else I can assist you with today?\r\nHans Grevstad: No that is all. Thanks for your help.\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('316325369KV', 1691686897, 1691687058, 2, 23, 62, 10, 0, 0, 5, 0, 2346, 0, 0, 0, 0, 'Jacob Thomas', 'jacob.thomas@arcadis.com', '166.193.30.99', 'bc70686b1de3b9350d39ce2764c99eae', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Arcadis-cus-', 'I took my 40hr Hazwoper training with a different online company back in 2019. The certificate I currently have doesn\'t have the instructors name and I was sent to you guys. Is this something you could help with or would I have to have taken the course with you?', '<div class=\'ca\'><div class=\'info_box\'><i>I took my 40hr Hazwoper training with a different online company back in 2019. The certificate I currently have doesn\'t have the instructors name and I was sent to you guys. Is this something you could help with or would I have to have taken the course with you?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1691686900676--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691686900_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jacob Thomas</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1691686900676--><><!--begin:1691686915310--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Thomas<timestamp_1691686915_cv>:&nbsp;</b></span>Doing well and yourself?</div><!--end:1691686915310--><><!--begin:1691686934563--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691686934_co>:&nbsp;</b></span>I am good thank you</div><!--end:1691686934563--><><!--begin:1691686956348--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691686956_co>:&nbsp;</b></span>So you did not do that 40-Hour HAZWOPER with us</div><!--end:1691686956348--><><!--begin:1691686981049--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Thomas<timestamp_1691686981_cv>:&nbsp;</b></span>I did not no. I completed it with 360 training</div><!--end:1691686981049--><><!--begin:1691687020940--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691687020_co>:&nbsp;</b></span>We cannot correct or change any other company&#39;s training certificates.  </div><!--end:1691687020940--><><!--begin:1691687040519--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Thomas<timestamp_1691687040_cv>:&nbsp;</b></span>That&#39;s what I figured. Thank you though!</div><!--end:1691687040519--><><!--begin:1691687050132--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691687049_co>:&nbsp;</b></span>You are welcome!</div><!--end:1691687050132--><><!--begin:1691687057870--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691687057_co>:&nbsp;</b></span>Is there anything else I can assist you with for today?</div><!--end:1691687057870--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I took my 40hr Hazwoper training with a different online company back in 2019. The certificate I currently have doesn\'t have the instructors name and I was sent to you guys. Is this something you could help with or would I have to have taken the course with you?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jacob Thomas!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJacob Thomas: Doing well and yourself?\r\nTiffany: I am good thank you\r\nTiffany: So you did not do that 40-Hour HAZWOPER with us\r\nJacob Thomas: I did not no. I completed it with 360 training\r\nTiffany: We cannot correct or change any other company&#39;s training certificates.  \r\nJacob Thomas: That&#39;s what I figured. Thank you though!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with for today?\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('316418809KX', 1691780282, 1691781787, 1, 23, 9, 5, 0, 0, 0, 0, 3727, 0, 0, 0, 0, 'Jaspreet Mumman', 'jesse.mumman@cbre.com', '192.25.52.194', '7970860ebc5e491faa120893c5a9222f', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-CBRE-cus-Online Course-_-HAZWOPER - Powered Industrial Vehicles-cus-', 'My course looks like it froze. I was on the Powered Industrial Vehicles, more specifically the Knowledge Check for the Safe Operations subsection within Powered Industrial Vehicles.', '<div class=\'ca\'><div class=\'info_box\'><i>My course looks like it froze. I was on the Powered Industrial Vehicles, more specifically the Knowledge Check for the Safe Operations subsection within Powered Industrial Vehicles.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1691780285135--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691780284_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jaspreet Mumman</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1691780285135--><><!--begin:1691780332155--><div class=\'cv\'><span class=\'notranslate\'><b>Jaspreet Mumman<timestamp_1691780332_cv>:&nbsp;</b></span>I&#39;m doing okay, hungry haha. How are you?</div><!--end:1691780332155--><><!--begin:1691780334213--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691780334_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1691780334213--><><!--begin:1691780339728--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691780339_co>:&nbsp;</b></span>I am good thnk you</div><!--end:1691780339728--><><!--begin:1691780568709--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691780568_co>:&nbsp;</b></span>I have passed you through the current module lesson.  I also have replied to your email with more of an explaination and something attached you can look over.  </div><!--end:1691780568709--><><!--begin:1691780623594--><div class=\'cv\'><span class=\'notranslate\'><b>Jaspreet Mumman<timestamp_1691780623_cv>:&nbsp;</b></span>I will check</div><!--end:1691780623594--><><!--begin:1691780656719--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691780656_co>:&nbsp;</b></span>If you exit the module you should be able to proceed forward or start the module from the begining.</div><!--end:1691780656719--><><!--begin:1691780667471--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691780667_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1691780667471--><><!--begin:1691780798822--><div class=\'cv\'><span class=\'notranslate\'><b>Jaspreet Mumman<timestamp_1691780798_cv>:&nbsp;</b></span>I just checked the module again, it looks I have to restart the module from the start. I was nearly done with that module. Is there anyway I can start from where I had left off?</div><!--end:1691780798822--><><!--begin:1691780885265--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691780885_co>:&nbsp;</b></span>Once I clear the error and module you can either start from the begining or proceed forward onto the module assessment.  </div><!--end:1691780885265--><><!--begin:1691780918013--><div class=\'cv\'><span class=\'notranslate\'><b>Jaspreet Mumman<timestamp_1691780918_cv>:&nbsp;</b></span>okay</div><!--end:1691780918013--><><!--begin:1691780939206--><div class=\'cv\'><span class=\'notranslate\'><b>Jaspreet Mumman<timestamp_1691780939_cv>:&nbsp;</b></span>okay it says completed now, thank you</div><!--end:1691780939206--><><!--begin:1691780951459--><div class=\'cv\'><span class=\'notranslate\'><b>Jaspreet Mumman<timestamp_1691780951_cv>:&nbsp;</b></span>That should be all. I appreciate the help</div><!--end:1691780951459--><><!--begin:1691780970829--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691780970_co>:&nbsp;</b></span>Sure thing!</div><!--end:1691780970829--><><!--begin:1691780976728--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691780976_co>:&nbsp;</b></span>Have a wonderful day!</div><!--end:1691780976728--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'My course looks like it froze. I was on the Powered Industrial Vehicles, more specifically the Knowledge Check for the Safe Operations subsection within Powered Industrial Vehicles.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jaspreet Mumman!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJaspreet Mumman: I&#39;m doing okay, hungry haha. How are you?\r\nTiffany: One moment while I look you up please\r\nTiffany: I am good thnk you\r\nTiffany: I have passed you through the current module lesson.  I also have replied to your email with more of an explaination and something attached you can look over.  \r\nJaspreet Mumman: I will check\r\nTiffany: If you exit the module you should be able to proceed forward or start the module from the begining.\r\nTiffany: Is there anything else I can assist you with today?\r\nJaspreet Mumman: I just checked the module again, it looks I have to restart the module from the start. I was nearly done with that module. Is there anyway I can start from where I had left off?\r\nTiffany: Once I clear the error and module you can either start from the begining or proceed forward onto the module assessment.  \r\nJaspreet Mumman: okay\r\nJaspreet Mumman: okay it says completed now, thank you\r\nJaspreet Mumman: That should be all. I appreciate the help\r\nTiffany: Sure thing!\r\nTiffany: Have a wonderful day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
