How long is a library pass active?  I thought it was 12 months.  I received an e-mail message this AM indicating that my current library pass was only available for two more weeks.  The pass was purchased on 12OCT2021, Order # 14555.  Please confirm.  Thank you.
Tiffany has joined the chat.
Tiffany: Hi, Stanley Dunlavy!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Stanley Dunlavy: I am doing well, thank you!
Tiffany: The library pass is active for one year.  Once you assign yourself a course is the course is active for 90 days
Stanley Dunlavy: The Email message I received listed all courses on the pass that I have not completed at this time.
Stanley Dunlavy: I attempted to take DOT HAZMAT Security Awareness.  However, the class required adobe acrobat and I could not take it.  This class is the only one that is currently active even though I cannot complete it.
Stanley Dunlavy: My mistake, The DOT Hazmat Security Awareness required Adobe Flash.
Tiffany: I show all the courses you registered for are active until 01/20/2022
Stanley Dunlavy: As I mentioned before, the only class that I am currently registered for is DOT Hazmat Security Awareness and I cannot complete it because it requires Adobe Flash.  Again, the email lists all courses on the pass that I have not completed.  Will I still be able to access these courses through October?
Stanley Dunlavy: I can forward you the email message if you need it.
Tiffany: I would need to speak to management about your account as I show you are registered for all courses.  
Tiffany: You ca forward the email to mailto:customerservice@csregs.com
Stanley Dunlavy: Okay, I will forward you the message.  Thank you!
Tiffany: Once I get the email I will look into the library pass course situation and get back with you once I have information.  
Tiffany: Is there anything else I can assist you with in the mean time?
Tiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!
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