it seems that I am stuck after my first unit. will not advance. 
Tiffany has joined the chat.
Tiffany: Hi, shawn bowie!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Tiffany: One moment please while I look you up
shawn bowie: good thank you
Tiffany: I show you need to complete the Introduction quiz section 
shawn bowie: i have completed it 2 
Tiffany: I see the unit is passed twice but the outside quiz looks like it was just started.
shawn bowie: i just completed it a third time 
Tiffany: I show it is complete now
shawn bowie: ok  thank you
Tiffany: Training and Record keeping is available now
Tiffany: Is there anything else I can assist you with today?
The party has left.  Chat has ended.

