I just found out that our class for Nov 20th in Denver has been rescheduled to Nov 23rd.  In that case, I need to add Shawn Flanagan back on the roster.  Also, I need to check and see if I originally had Rick Rogers on the list.  If I did, I need to take him off and get credit for him.
Tiffany has joined the chat.
Tiffany: Good afternoon Karen.
Tiffany: One moment while I look your company up, please.
Karen: Thank you
Tiffany: Let me talk to my manager and ask about this change of dates on the class.  
Karen: Okay.  I understand that Scott told my boss, Rick.
Tiffany: Can I send you an email back once I get an answer regarding the change in class date?
Karen: Yes, that will work fine.  Thank you.
Tiffany: Of course!
Tiffany: Is there anything else i can help you with?
Karen: I think that is it for now.  Thank you.
Tiffany: Have a wonderful day!
Karen: you too
Tiffany: Karen I have moved Shawn to the Monday class of November 23rd. 
Tiffany: We are still hosting a class on Friday November 20th that was Closed due to reaching max capacity but there is a spot for Rick to stay in that class since he is unable to attend the Monday class on the 23rd. 
Tiffany: Does this work for you?
Karen: Thanks for that offer but I need to take Rick out of the class altogether.  He does his online and will schedule that himself.
Karen: Can I confirm that all 9 of our guys are in the Monday 23rd class?
Tiffany: Since he has already been registered and paid.  I can send Rick a link to register himself online and use a code to where he will not have to pay again.  He will be a reschedule at no fee into an online class.   
Karen: I think that will work okay. thank you
Tiffany: Yes the only employee of your company that has been removed is Rick all other 9 students are scheduled for Monday 11/23/2020.
Karen: That is perfect!  I appreciate your help!
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