The same issue occured when doing the next knowledge check at the beginning of the lesson. 
Tiffany has joined the chat.
Tiffany: Hi, Kaden Holton !My name is Tiffany. Welcome to ComplyChat!How are you today? 
Kaden Holton : Not great. I&#39;d love for this problem to stop. 
Kaden Holton : I didn&#39;t change browsers. I didn&#39;t let it time out. I didn&#39;t close it incorrectly. It just freezes up during the pre-lesson knowledge check 
Tiffany: Kaden please avoid using your mobile device.  WHen on your laptop or desktop please clear the cookies and cache in the browser.  Once that is completed close the browser and reopen it.  
Kaden Holton : Okay. I had the same issue on my laptop earlier, but I&#39;ll give that a shot. 
Tiffany: Once the error occurs on one device it will occur everywhere
Kaden Holton : Okay 
Tiffany: Please let me know if you still need assistance once this is completed
Tiffany: I am going to end this chat so you can fully clear your browser and restart it.  You can chat again or call if you still need assistance.  
Kaden Holton : Thank you 
Tiffany: You are welcome!
Chat closed by the operator. Chat has ended.

