<div class='ca'><div class='info_box'><i>My 40-hour HAZWOPER course just froze in the middle of the assessment for the Concentrations and Toxic Levels module</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699304080993--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1699304080_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Casey Hoffman</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699304080993--><><!--begin:1699304088147--><div class='cv'><span class='notranslate'><b>Casey Hoffman<timestamp_1699304088_cv>:&nbsp;</b></span>I&#39;m good</div><!--end:1699304088147--><><!--begin:1699304133299--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1699304133_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1699304133299--><><!--begin:1699304207763--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1699304207_co>:&nbsp;</b></span>There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:<br><br>Your session will &quot;time out&quot; if you are inactive  for 10 minutes<br>Module quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the exam<br>Not completing ALL module activities (including student activities, videos and interactions or skipping pages)<br>Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer)<br> <br>Do you have ANY questions on the above?</div><!--end:1699304207763--><><!--begin:1699304277693--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1699304277_co>:&nbsp;</b></span>OK, I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.</div><!--end:1699304277693--><><!--begin:1699304290277--><div class='cv'><span class='notranslate'><b>Casey Hoffman<timestamp_1699304290_cv>:&nbsp;</b></span>Thank you so much</div><!--end:1699304290277--><><!--begin:1699304292933--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1699304292_co>:&nbsp;</b></span>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1699304292933--><><!--begin:1699304345542--><div class='cv'><span class='notranslate'><b>Casey Hoffman<timestamp_1699304345_cv>:&nbsp;</b></span>No, that&#39;s it - thank you. Will I still be able to finish the rest of the modules and take the final assessment?</div><!--end:1699304345542--><><!--begin:1699304376541--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1699304376_co>:&nbsp;</b></span>Yes just refresh your page and you will be able to proceed forward.  </div><!--end:1699304376541--><><!--begin:1699304393149--><div class='cv'><span class='notranslate'><b>Casey Hoffman<timestamp_1699304393_cv>:&nbsp;</b></span>Thank you so much, Tiffany, have a great night!</div><!--end:1699304393149--><><!--begin:1699304402556--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1699304402_co>:&nbsp;</b></span>My pleasure!</div><!--end:1699304402556--><><!--begin:1699304410278--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1699304410_co>:&nbsp;</b></span>You as well Casey!</div><!--end:1699304410278--><><div class='cl'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>