<div class='ca'><div class='info_box'><i>Sue Witt completed her DOT training and we have not been able to print a certificate documenting the training. How do we print the certificate? </i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1706541969359--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1706541969_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Eric W. Weaver</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1706541969359--><><!--begin:1706541990897--><div class='cv'><span class='notranslate'><b>Eric W. Weaver<timestamp_1706541990_cv>:&nbsp;</b></span>I am well and yourself?</div><!--end:1706541990897--><><!--begin:1706542003377--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1706542003_co>:&nbsp;</b></span>I am good thank you</div><!--end:1706542003377--><><!--begin:1706542008505--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1706542008_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. <br><br>All course fees must be paid before a certificate is released. Is this request for a recent completion and can you verify that payment of all registration fees has been made?</div><!--end:1706542008505--><><!--begin:1706542088681--><div class='cv'><span class='notranslate'><b>Eric W. Weaver<timestamp_1706542088_cv>:&nbsp;</b></span>Yes this is for a recent completion and yes the fees have been paid. It says we can print a certificate but there is no certificate to print.</div><!--end:1706542088681--><><!--begin:1706542201386--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1706542201_co>:&nbsp;</b></span>Certficates are not available for printing or download.  Sue would have received an email after completing the course advising the certificate will be sent via US Mail.</div><!--end:1706542201386--><><!--begin:1706542229633--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1706542229_co>:&nbsp;</b></span>Per APTIM policy all certificates are sent to: Michael Dotson<br>APTIM<br>1200 Brickyard Lane<br>Suite 202<br>Baton Rouge LA 70802</div><!--end:1706542229633--><><!--begin:1706542428723--><div class='cv'><span class='notranslate'><b>Eric W. Weaver<timestamp_1706542428_cv>:&nbsp;</b></span>How long before the certificate will be mailed?</div><!--end:1706542428723--><><!--begin:1706542530360--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1706542530_co>:&nbsp;</b></span>One moment pleasse</div><!--end:1706542530360--><><!--begin:1706543381408--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1706543381_co>:&nbsp;</b></span>Sorry for the delay.  It was already printed on 01/24/24 and sent on Friday via US Mail. So it should arrive within 7-10 business days</div><!--end:1706543381408--><><!--begin:1706543519553--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1706543519_co>:&nbsp;</b></span>Is there anything else I can assis tyou with today?</div><!--end:1706543519553--><><!--begin:1706543628497--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1706543628_co>:&nbsp;</b></span>My name is <span class='notranslate'>Tiffany</span>, and you can reach me via email at: <a tag='link' href='mailto:CustomerService@csregs.com' class='notranslate' target='_blank'>CustomerService@csregs.com</a> or by phone at <a href='tel:8007112706' target='_blank' rel='noopener noreferrer'>800-711-2706</a><br><br>Have a great day!</div><!--end:1706543628497--><><div class='cl'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>