<div class='ca'><div class='info_box'><i>I purchased Qty 3 training modules.  Sales order SO13007.  I can't start them because it still shows "Pending Approval".  How long does this take for approval so I can start on the training.  Also, it says that the modules will be "shipped" to my business address.  How can I get the links sent to my email instead?</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1709923847400--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1709923847_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Ken</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1709923847400--><><!--begin:1709923876043--><div class='cv'><span class='notranslate'><b>Ken<timestamp_1709923877_cv>:&nbsp;</b></span>I&#39;m pretty good.  I just registered and tried to purchase some modules for training.</div><!--end:1709923876043--><><!--begin:1709923910049--><div class='cv'><span class='notranslate'><b>Ken<timestamp_1709923911_cv>:&nbsp;</b></span>Perhaps I did something wrong in the process.</div><!--end:1709923910049--><><!--begin:1709923973934--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1709923973_co>:&nbsp;</b></span>I see the order but it looks like there was an error with it bring entered into our online training system.  I will work on getting it corrected now. Usually you will have access to the training right away even if the order is pending approval.   </div><!--end:1709923973934--><><!--begin:1709923986279--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1709923986_co>:&nbsp;</b></span>You should get an email from our system once the error is corrected. </div><!--end:1709923986279--><><!--begin:1709924017729--><div class='cv'><span class='notranslate'><b>Ken<timestamp_1709924018_cv>:&nbsp;</b></span>Perfect.  Thank you very much.  Will I get the training links via email or will something actually be shipped to me?</div><!--end:1709924017729--><><!--begin:1709924049098--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1709924048_co>:&nbsp;</b></span>Via email nothing will be shipped since they are all online courses.</div><!--end:1709924049098--><><!--begin:1709924122394--><div class='cv'><span class='notranslate'><b>Ken<timestamp_1709924123_cv>:&nbsp;</b></span>Thank you.  That&#39;s what I thought but was confused with the status.  I have used this system before at a previous job and it was always via email.  I think that is all for now.  Thank you Tiffany!</div><!--end:1709924122394--><><!--begin:1709924157383--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1709924157_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1709924157383--><><!--begin:1709924164646--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1709924164_co>:&nbsp;</b></span>Is there anything else I can assis tyou with today?</div><!--end:1709924164646--><><!--begin:1709924188937--><div class='cv'><span class='notranslate'><b>Ken<timestamp_1709924190_cv>:&nbsp;</b></span>Thank you, No.  Have a great weekend.</div><!--end:1709924188937--><><div class='cl'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>