INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('323070689X3', 1698432197, 1698432423, 2, 23, 43, 8, 0, 0, 5, 0, 2851, 467, 0, 0, 0, 'Larry Lugo', 'llugo@cmrnaviscan.com', '76.93.148.187', '2791a8a2edd7a0eef195ba002ab3ba25', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-CMR Naviscan Corporation-cus-', 'Radiation Safety Training course administration.  Once I purchase 5 training seats, how do I roll out to the folks that need the training?', '<div class=\'ca\'><div class=\'info_box\'><i>Radiation Safety Training course administration.  Once I purchase 5 training seats, how do I roll out to the folks that need the training?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698432200348--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698432200_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Larry Lugo</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698432200348--><><!--begin:1698432207321--><div class=\'cv\'><span class=\'notranslate\'><b>Larry Lugo<timestamp_1698432219_cv>:&nbsp;</b></span>OK</div><!--end:1698432207321--><><!--begin:1698432253958--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698432253_co>:&nbsp;</b></span>You will get an email after purchasing the courses.</div><!--end:1698432253958--><><!--begin:1698432279228--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698432279_co>:&nbsp;</b></span>There is a link in the email for you to either log in or create yourself a group manager account.</div><!--end:1698432279228--><><!--begin:1698432269009--><div class=\'cv\'><span class=\'notranslate\'><b>Larry Lugo<timestamp_1698432281_cv>:&nbsp;</b></span>OK, so I can still administer (assign, get certificates for our records?)</div><!--end:1698432269009--><><!--begin:1698432295252--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698432295_co>:&nbsp;</b></span>Once you are logged in you will be able to assign the courses to employees.</div><!--end:1698432295252--><><!--begin:1698432309859--><div class=\'cv\'><span class=\'notranslate\'><b>Larry Lugo<timestamp_1698432321_cv>:&nbsp;</b></span>All this after I purchase, right?  No problem just didn&#39;t want to press &quot;purchase&quot; until I knew how this works.  Thank you.</div><!--end:1698432309859--><><!--begin:1698432359055--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698432358_co>:&nbsp;</b></span>That is correct!</div><!--end:1698432359055--><><!--begin:1698432366861--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698432366_co>:&nbsp;</b></span>We do send the certificates out via US Mail to the company address used at the time of purchase.  </div><!--end:1698432366861--><><!--begin:1698432386130--><div class=\'cv\'><span class=\'notranslate\'><b>Larry Lugo<timestamp_1698432398_cv>:&nbsp;</b></span>Thank you....now time to find the credit card....appreciate the quick response. - </div><!--end:1698432386130--><><!--begin:1698432417076--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698432416_co>:&nbsp;</b></span>Of course, my pleasure! </div><!--end:1698432417076--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Radiation Safety Training course administration.  Once I purchase 5 training seats, how do I roll out to the folks that need the training?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Larry Lugo!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nLarry Lugo: OK\r\nTiffany: You will get an email after purchasing the courses.\r\nTiffany: There is a link in the email for you to either log in or create yourself a group manager account.\r\nLarry Lugo: OK, so I can still administer (assign, get certificates for our records?)\r\nTiffany: Once you are logged in you will be able to assign the courses to employees.\r\nLarry Lugo: All this after I purchase, right?  No problem just didn&#39;t want to press &quot;purchase&quot; until I knew how this works.  Thank you.\r\nTiffany: That is correct!\r\nTiffany: We do send the certificates out via US Mail to the company address used at the time of purchase.  \r\nLarry Lugo: Thank you....now time to find the credit card....appreciate the quick response. - \r\nTiffany: Of course, my pleasure! \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('32332359327', 1698685089, 1698685783, 2, 23, 31, 5, 0, 0, 0, 0, 2974, 0, 0, 0, 0, 'Colman Closser', 'cclosser@pennoni.com', '4.4.211.90', 'f2481aefb44d2bee264a8cb8a7aa8e19', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Pennoni-cus-', 'I just want more information on if I need to be in person or not for my training', '<div class=\'ca\'><div class=\'info_box\'><i>I just want more information on if I need to be in person or not for my training</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698685099105--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698685098_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Colman Closser</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698685099105--><><!--begin:1698685108707--><div class=\'cv\'><span class=\'notranslate\'><b>Colman Closser<timestamp_1698685108_cv>:&nbsp;</b></span>hello I am good</div><!--end:1698685108707--><><!--begin:1698685156516--><div class=\'cv\'><span class=\'notranslate\'><b>Colman Closser<timestamp_1698685156_cv>:&nbsp;</b></span>I was just wondering, I need to show up to the class location every day for my 40 hr hazwoper training right? my class ID is &quot;103023-PHI-40 HAZ&quot;</div><!--end:1698685156516--><><!--begin:1698685204680--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698685204_co>:&nbsp;</b></span>Yes Tuesday through Friday 4-10 hours days. </div><!--end:1698685204680--><><!--begin:1698685251076--><div class=\'cv\'><span class=\'notranslate\'><b>Colman Closser<timestamp_1698685251_cv>:&nbsp;</b></span>thanks</div><!--end:1698685251076--><><!--begin:1698685290572--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698685290_co>:&nbsp;</b></span>You are welcome~</div><!--end:1698685290572--><><!--begin:1698685322300--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698685322_co>:&nbsp;</b></span>Is there anything else I can assit you with?</div><!--end:1698685322300--><><!--begin:1698685358436--><div class=\'cv\'><span class=\'notranslate\'><b>Colman Closser<timestamp_1698685358_cv>:&nbsp;</b></span>what time does it start on tuesday?</div><!--end:1698685358436--><><!--begin:1698685417109--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698685416_co>:&nbsp;</b></span>Start time is in the upper right hand corner.  It is 8:00am</div><!--end:1698685417109--><><!--begin:1698685477253--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698685477_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1698685477253--><><!--begin:1698685763522--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698685763_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1698685763522--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I just want more information on if I need to be in person or not for my training\r\nTiffany has joined the chat.\r\nTiffany: Hi, Colman Closser!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nColman Closser: hello I am good\r\nColman Closser: I was just wondering, I need to show up to the class location every day for my 40 hr hazwoper training right? my class ID is &quot;103023-PHI-40 HAZ&quot;\r\nTiffany: Yes Tuesday through Friday 4-10 hours days. \r\nColman Closser: thanks\r\nTiffany: You are welcome~\r\nTiffany: Is there anything else I can assit you with?\r\nColman Closser: what time does it start on tuesday?\r\nTiffany: Start time is in the upper right hand corner.  It is 8:00am\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('323334073TH', 1698695568, 1698695949, 2, 23, 29, 10, 0, 0, 0, 0, 2159, 0, 0, 0, 0, 'Behnoush Hashemzadehansar', 'benoush.ansar@erm.com', '73.223.201.164', '58cefd4d400c1bdd5e57a593d0e97380', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-ERM-cus-', 'I need to reschedule my dress out training due to insufficient number of registrations.', '<div class=\'ca\'><div class=\'info_box\'><i>I need to reschedule my dress out training due to insufficient number of registrations.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698695572259--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698695572_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Behnoush Hashemzadehansar</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698695572259--><><!--begin:1698695594211--><div class=\'cv\'><span class=\'notranslate\'><b>Behnoush Hashemzadehansar<timestamp_1698695594_cv>:&nbsp;</b></span>Hi Tiffany, I&#39;m good, thanks.</div><!--end:1698695594211--><><!--begin:1698695609495--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698695609_co>:&nbsp;</b></span>Do you have a new date and location you would like to be rescheduled into?</div><!--end:1698695609495--><><!--begin:1698695657798--><div class=\'cv\'><span class=\'notranslate\'><b>Behnoush Hashemzadehansar<timestamp_1698695657_cv>:&nbsp;</b></span>Yes, Sacramento, I it will be on Nov 10th.</div><!--end:1698695657798--><><!--begin:1698695680209--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698695680_co>:&nbsp;</b></span>I will get you rescheduled now and send you an email </div><!--end:1698695680209--><><!--begin:1698695787470--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698695787_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1698695787470--><><!--begin:1698695933119--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698695932_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1698695933119--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I need to reschedule my dress out training due to insufficient number of registrations.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Behnoush Hashemzadehansar!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBehnoush Hashemzadehansar: Hi Tiffany, I&#39;m good, thanks.\r\nTiffany: Do you have a new date and location you would like to be rescheduled into?\r\nBehnoush Hashemzadehansar: Yes, Sacramento, I it will be on Nov 10th.\r\nTiffany: I will get you rescheduled now and send you an email \r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('323398908J2', 1698760401, 1698760893, 2, 23, 27, 7, 0, 0, 0, 1, 3625, 0, 0, 0, 0, 'Allison', 'allison.toney@cummins.com', '32.141.105.170', 'cbb1dd74575ace4859e7b381dca75c6b', 'Select Area of Inquiry:-_-Other-cus-Company-_-Cummins-Meritor-cus-', 'Do you guys offer train the trainer fit testing? \r\n', '<div class=\'ca\'><div class=\'info_box\'><i>Do you guys offer train the trainer fit testing? \r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698760404844--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698760404_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Allison</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698760404844--><><!--begin:1698760413270--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1698760413_cv>:&nbsp;</b></span>Good how are you? </div><!--end:1698760413270--><><!--begin:1698760429096--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698760428_co>:&nbsp;</b></span>I am good thank you</div><!--end:1698760429096--><><!--begin:1698760433625--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698760433_co>:&nbsp;</b></span>We do not do train the trainer</div><!--end:1698760433625--><><!--begin:1698760468530--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1698760469_cv>:&nbsp;</b></span>okay thanks. Do you do fit testing of any kind? <br>&#39;</div><!--end:1698760468530--><><!--begin:1698760496537--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698760496_co>:&nbsp;</b></span>Yes we do</div><!--end:1698760496537--><><!--begin:1698760497469--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698760497_co>:&nbsp;</b></span><a href=\'https://csregs.com/products/qualitative-fit-testing?_pos=1&_sid=832106b36&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/qualitative-fit-testing?_pos=1&_sid=832106b36&_ss=r</a></div><!--end:1698760497469--><><!--begin:1698760502475--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698760502_co>:&nbsp;</b></span>Qualitative Fit Testing</div><!--end:1698760502475--><><!--begin:1698760565771--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1698760565_cv>:&nbsp;</b></span>How long is that course? </div><!--end:1698760565771--><><!--begin:1698760629633--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698760629_co>:&nbsp;</b></span>Fit testing is not a course.  </div><!--end:1698760629633--><><!--begin:1698760639160--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1698760639_cv>:&nbsp;</b></span>Okay thanks. </div><!--end:1698760639160--><><!--begin:1698760681051--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698760680_co>:&nbsp;</b></span>Fit testing must be done before you can use your respirator while at work and must be done with the exact respirator you plan to use while working. The fit test must be performed every 12 months to make sure the respirator still fits!</div><!--end:1698760681051--><><!--begin:1698760717622--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698760717_co>:&nbsp;</b></span>Do you have any questions or anything else I can assist you with?</div><!--end:1698760717622--><><!--begin:1698760879205--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698760879_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1698760879205--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Do you guys offer train the trainer fit testing? \r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Allison!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAllison: Good how are you? \r\nTiffany: I am good thank you\r\nTiffany: We do not do train the trainer\r\nAllison: okay thanks. Do you do fit testing of any kind? &#39;\r\nTiffany: Yes we do\r\nTiffany: https://csregs.com/products/qualitative-fit-testing?_pos=1&_sid=832106b36&_ss=r\r\nTiffany: Qualitative Fit Testing\r\nAllison: How long is that course? \r\nTiffany: Fit testing is not a course.  \r\nAllison: Okay thanks. \r\nTiffany: Fit testing must be done before you can use your respirator while at work and must be done with the exact respirator you plan to use while working. The fit test must be performed every 12 months to make sure the respirator still fits!\r\nTiffany: Do you have any questions or anything else I can assist you with?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('32341452335', 1698776017, 1698776475, 2, 23, 29, 4, 0, 0, 0, 0, 1379, 0, 0, 0, 0, 'Ammy', 'ammy.ubelhor@tektronix.com', '136.226.55.88', '8b521c53ef2b48905e0add428b9b302d', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Tektronix-cus-', 'HazWopper Question', '<div class=\'ca\'><div class=\'info_box\'><i>HazWopper Question</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698776021011--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698776020_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ammy</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698776021011--><><!--begin:1698776096264--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698776096_co>:&nbsp;</b></span>What question can I assist youw ith today?</div><!--end:1698776096264--><><!--begin:1698776287151--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698776287_co>:&nbsp;</b></span>Is anyone there?</div><!--end:1698776287151--><><!--begin:1698776472598--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698776472_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1698776472598--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'HazWopper Question\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ammy!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: What question can I assist youw ith today?\r\nTiffany: Is anyone there?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('323494803G3', 1698856298, 1698856548, 2, 23, 30, 7, 0, 0, 0, 0, 3490, 0, 0, 0, 0, 'Jeremy', 'JPetru82@gmail.com', '73.231.154.27', 'bc674f66b9893ec92badc7764799d0f7', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Sause-cus-', 'I don\'t see the Nov 7-9 24-HR HAZWOPER course in Sacramento on the schedule anymore.  Does that mean it is full, or is it possible to get in that course? ', '<div class=\'ca\'><div class=\'info_box\'><i>I don\'t see the Nov 7-9 24-HR HAZWOPER course in Sacramento on the schedule anymore.  Does that mean it is full, or is it possible to get in that course? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698856302327--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698856302_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jeremy</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698856302327--><><!--begin:1698856311314--><div class=\'cv\'><span class=\'notranslate\'><b>Jeremy<timestamp_1698856311_cv>:&nbsp;</b></span>Good, thank you.</div><!--end:1698856311314--><><!--begin:1698856314217--><div class=\'cv\'><span class=\'notranslate\'><b>Jeremy<timestamp_1698856314_cv>:&nbsp;</b></span>How are you?&gt;</div><!--end:1698856314217--><><!--begin:1698856336988--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698856336_co>:&nbsp;</b></span>I am good thank you!  That course has been cancelled due to low enrollment.  </div><!--end:1698856336988--><><!--begin:1698856352393--><div class=\'cv\'><span class=\'notranslate\'><b>Jeremy<timestamp_1698856352_cv>:&nbsp;</b></span>that&#39;s unfortunate. </div><!--end:1698856352393--><><!--begin:1698856364455--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698856364_co>:&nbsp;</b></span>Agreed</div><!--end:1698856364455--><><!--begin:1698856366011--><div class=\'cv\'><span class=\'notranslate\'><b>Jeremy<timestamp_1698856366_cv>:&nbsp;</b></span>Do you know if the San Jose one the following week will also be cancelled?</div><!--end:1698856366011--><><!--begin:1698856441404--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698856441_co>:&nbsp;</b></span>That one is looking better but management will not make the final determination until next Wednesday.  </div><!--end:1698856441404--><><!--begin:1698856483840--><div class=\'cv\'><span class=\'notranslate\'><b>Jeremy<timestamp_1698856483_cv>:&nbsp;</b></span>Ok, I will see if my company will sign me up for that one. </div><!--end:1698856483840--><><!--begin:1698856496756--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698856496_co>:&nbsp;</b></span>Sounds like a plan.</div><!--end:1698856496756--><><!--begin:1698856507580--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698856507_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1698856507580--><><!--begin:1698856522508--><div class=\'cv\'><span class=\'notranslate\'><b>Jeremy<timestamp_1698856522_cv>:&nbsp;</b></span>nope, that&#39;ll do it.  thank you very much.</div><!--end:1698856522508--><><!--begin:1698856532132--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698856531_co>:&nbsp;</b></span>You are welcome!</div><!--end:1698856532132--><><!--begin:1698856536316--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698856536_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1698856536316--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I don\'t see the Nov 7-9 24-HR HAZWOPER course in Sacramento on the schedule anymore.  Does that mean it is full, or is it possible to get in that course? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Jeremy!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJeremy: Good, thank you.\r\nJeremy: How are you?&gt;\r\nTiffany: I am good thank you!  That course has been cancelled due to low enrollment.  \r\nJeremy: that&#39;s unfortunate. \r\nTiffany: Agreed\r\nJeremy: Do you know if the San Jose one the following week will also be cancelled?\r\nTiffany: That one is looking better but management will not make the final determination until next Wednesday.  \r\nJeremy: Ok, I will see if my company will sign me up for that one. \r\nTiffany: Sounds like a plan.\r\nTiffany: Is there anything else I can assist you with today?\r\nJeremy: nope, that&#39;ll do it.  thank you very much.\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3234979123J', 1698859407, 1698860089, 2, 23, 31, 9, 0, 0, 0, 0, 3243, 0, 0, 0, 0, 'Nirajan Khanal', 'nirajan.khanal@geosyntec.com', '216.68.162.211', 'b06e74f919c31f4d9947f8dcefee61bd', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Geosyntec Consultants, Inc.-cus-', 'Hithere,\r\n\r\nI have already completed the 40 hour OSHA Hazwoper training. My voucher ID was JRPWVPR. Could you please send me the OSHA Hazwoper certificate?\r\n\r\nThank you,\r\nNirajan Khanal', '<div class=\'ca\'><div class=\'info_box\'><i>Hithere,\r\n\r\nI have already completed the 40 hour OSHA Hazwoper training. My voucher ID was JRPWVPR. Could you please send me the OSHA Hazwoper certificate?\r\n\r\nThank you,\r\nNirajan Khanal</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698859409120--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698859408_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Nirajan Khanal</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698859409120--><><!--begin:1698859441735--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698859441_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. </div><!--end:1698859441735--><><!--begin:1698859449191--><div class=\'cv\'><span class=\'notranslate\'><b>Nirajan Khanal<timestamp_1698859449_cv>:&nbsp;</b></span>Im good</div><!--end:1698859449191--><><!--begin:1698859483811--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698859483_co>:&nbsp;</b></span>Your certificate was sent out in 2022.  If you want a reissued copy, there are a couple things I need to check first.<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1698859483811--><><!--begin:1698859860365--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698859860_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1698859860365--><><!--begin:1698860086231--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698860086_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1698860086231--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hithere,\r\n\r\nI have already completed the 40 hour OSHA Hazwoper training. My voucher ID was JRPWVPR. Could you please send me the OSHA Hazwoper certificate?\r\n\r\nThank you,\r\nNirajan Khanal\r\nTiffany has joined the chat.\r\nTiffany: Hi, Nirajan Khanal!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. \r\nNirajan Khanal: Im good\r\nTiffany: Your certificate was sent out in 2022.  If you want a reissued copy, there are a couple things I need to check first.1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3235072109Z', 1698868703, 1698868826, 2, 23, 28, 7, 0, 0, 5, 0, 1314, 0, 0, 0, 0, 'Barbara ', 'bkoszalka@pennoni.com', '216.220.85.84', '5b9730a7880d1d236c1521e4e263aab4', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Pennoni-cus-', 'I was trying to register an employee for an upcoming 40-H HAZWOPER course in Somerset NJ on November 1-4 and it appears the registration is no longer open. Can I still register for it?', '<div class=\'ca\'><div class=\'info_box\'><i>I was trying to register an employee for an upcoming 40-H HAZWOPER course in Somerset NJ on November 1-4 and it appears the registration is no longer open. Can I still register for it?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698868706964--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698868706_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Barbara </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698868706964--><><!--begin:1698868725477--><div class=\'cv\'><span class=\'notranslate\'><b>Barbara <timestamp_1698868725_cv>:&nbsp;</b></span>I&#39;m good thank you - how are you?</div><!--end:1698868725477--><><!--begin:1698868786744--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698868786_co>:&nbsp;</b></span>I am good thank you. <br> Unfortunately next weeks Somerset class was cancelled due to lack or enrollment</div><!--end:1698868786744--><><!--begin:1698868823341--><div class=\'cv\'><span class=\'notranslate\'><b>Barbara <timestamp_1698868823_cv>:&nbsp;</b></span>ok thank you </div><!--end:1698868823341--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I was trying to register an employee for an upcoming 40-H HAZWOPER course in Somerset NJ on November 1-4 and it appears the registration is no longer open. Can I still register for it?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Barbara !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBarbara : I&#39;m good thank you - how are you?\r\nTiffany: I am good thank you.  Unfortunately next weeks Somerset class was cancelled due to lack or enrollment\r\nBarbara : ok thank you \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3235736357Y', 1698935129, 1698935377, 2, 23, 29, 8, 0, 0, 5, 0, 7806, 0, 0, 0, 0, 'Fernando Quintero', 'fernando.q@facs.com', '73.192.148.67', '8cc6b201c6c6bc45a7c60f6ad186834d', 'Select Area of Inquiry:-_-Other-cus-Company-_-FACS-cus-', 'Module will not let me retake the assessment, HTML is broken.', '<div class=\'ca\'><div class=\'info_box\'><i>Module will not let me retake the assessment, HTML is broken.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698935131856--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698935131_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Fernando Quintero</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698935131856--><><!--begin:1698935142287--><div class=\'cv\'><span class=\'notranslate\'><b>Fernando Quintero<timestamp_1698935142_cv>:&nbsp;</b></span>good how are you</div><!--end:1698935142287--><><!--begin:1698935156334--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698935156_co>:&nbsp;</b></span>I am good thank you</div><!--end:1698935156334--><><!--begin:1698935168526--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698935168_co>:&nbsp;</b></span>One moment while I look you up please </div><!--end:1698935168526--><><!--begin:1698935183413--><div class=\'cv\'><span class=\'notranslate\'><b>Fernando Quintero<timestamp_1698935183_cv>:&nbsp;</b></span>kk</div><!--end:1698935183413--><><!--begin:1698935215455--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698935215_co>:&nbsp;</b></span>There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:<br><br>Your session will &quot;time out&quot; if you are inactive  for 10 minutes<br>Module quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the exam<br>Not completing ALL module activities (including student activities, videos and interactions or skipping pages)<br>Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer)<br> <br>Do you have ANY questions on the above?</div><!--end:1698935215455--><><!--begin:1698935266941--><div class=\'cv\'><span class=\'notranslate\'><b>Fernando Quintero<timestamp_1698935267_cv>:&nbsp;</b></span>yes my quiz is locked</div><!--end:1698935266941--><><!--begin:1698935278921--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698935278_co>:&nbsp;</b></span>OK, I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.<br><br>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1698935278921--><><!--begin:1698935280429--><div class=\'cv\'><span class=\'notranslate\'><b>Fernando Quintero<timestamp_1698935280_cv>:&nbsp;</b></span>how do i unlock it</div><!--end:1698935280429--><><!--begin:1698935295223--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698935295_co>:&nbsp;</b></span>I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.<br><br>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1698935295223--><><!--begin:1698935305635--><div class=\'cv\'><span class=\'notranslate\'><b>Fernando Quintero<timestamp_1698935305_cv>:&nbsp;</b></span>yes the module i am stuck on is Motor Vehicles and Mechanized Equipment</div><!--end:1698935305635--><><!--begin:1698935340230--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698935340_co>:&nbsp;</b></span>I have already issued a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.</div><!--end:1698935340230--><><!--begin:1698935346310--><div class=\'cv\'><span class=\'notranslate\'><b>Fernando Quintero<timestamp_1698935346_cv>:&nbsp;</b></span>Thank you!<br></div><!--end:1698935346310--><><!--begin:1698935348050--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698935347_co>:&nbsp;</b></span>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.</div><!--end:1698935348050--><><!--begin:1698935374525--><div class=\'cv\'><span class=\'notranslate\'><b>Fernando Quintero<timestamp_1698935374_cv>:&nbsp;</b></span>Thanks</div><!--end:1698935374525--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Module will not let me retake the assessment, HTML is broken.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Fernando Quintero!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nFernando Quintero: good how are you\r\nTiffany: I am good thank you\r\nTiffany: One moment while I look you up please \r\nFernando Quintero: kk\r\nTiffany: There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:Your session will &quot;time out&quot; if you are inactive  for 10 minutesModule quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the examNot completing ALL module activities (including student activities, videos and interactions or skipping pages)Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer) Do you have ANY questions on the above?\r\nFernando Quintero: yes my quiz is locked\r\nTiffany: OK, I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.Going forward, avoid the following while training and follow these Tips:*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)*Remain fully engaged in the course while training.*Refrain from:1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehensionFinally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.Can I help with anything else today?\r\nFernando Quintero: how do i unlock it\r\nTiffany: I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.Going forward, avoid the following while training and follow these Tips:*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)*Remain fully engaged in the course while training.*Refrain from:1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehensionFinally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.Can I help with anything else today?\r\nFernando Quintero: yes the module i am stuck on is Motor Vehicles and Mechanized Equipment\r\nTiffany: I have already issued a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.\r\nFernando Quintero: Thank you!\r\nTiffany: Going forward, avoid the following while training and follow these Tips:*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)*Remain fully engaged in the course while training.*Refrain from:1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehensionFinally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.\r\nFernando Quintero: Thanks\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('323596608RV', 1698958102, 1698958223, 2, 23, 28, 9, 0, 0, 5, 0, 2355, 0, 0, 0, 0, 'Robert Sherwood', 'robert.sherwood@ghd.com', '70.181.116.63', '958a882e544e85a28b743050a60533b3', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-GHD-cus-', 'need receipt for recent course (Order #23934)', '<div class=\'ca\'><div class=\'info_box\'><i>need receipt for recent course (Order #23934)</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698958104041--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698958103_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Robert Sherwood</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698958104041--><><!--begin:1698958118277--><div class=\'cv\'><span class=\'notranslate\'><b>Robert Sherwood<timestamp_1698958118_cv>:&nbsp;</b></span>Good thanks how are you?</div><!--end:1698958118277--><><!--begin:1698958149244--><div class=\'cv\'><span class=\'notranslate\'><b>Robert Sherwood<timestamp_1698958149_cv>:&nbsp;</b></span>Need receipt for recent course (Order #23934)</div><!--end:1698958149244--><><!--begin:1698958150957--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698958150_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1698958150957--><><!--begin:1698958167071--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698958166_co>:&nbsp;</b></span>I just sent you an email with the receipt </div><!--end:1698958167071--><><!--begin:1698958174294--><div class=\'cv\'><span class=\'notranslate\'><b>Robert Sherwood<timestamp_1698958174_cv>:&nbsp;</b></span>awesome thanks</div><!--end:1698958174294--><><!--begin:1698958182417--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698958182_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1698958182417--><><!--begin:1698958189110--><div class=\'cv\'><span class=\'notranslate\'><b>Robert Sherwood<timestamp_1698958189_cv>:&nbsp;</b></span>nope</div><!--end:1698958189110--><><!--begin:1698958204182--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698958204_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1698958204182--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'need receipt for recent course (Order #23934)\r\nTiffany has joined the chat.\r\nTiffany: Hi, Robert Sherwood!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRobert Sherwood: Good thanks how are you?\r\nRobert Sherwood: Need receipt for recent course (Order #23934)\r\nTiffany: I am good thank you!\r\nTiffany: I just sent you an email with the receipt \r\nRobert Sherwood: awesome thanks\r\nTiffany: Is there anything else I can assist you with today?\r\nRobert Sherwood: nope\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('323666889K8', 1699028377, 1699029330, 2, 23, 23, 3, 0, 0, 5, 0, 5655, 0, 0, 0, 0, 'Anna Holdosh', 'aholdosh@brwncald.com', '208.127.155.4', 'dba9be7ba7b5aa75a617cc6c7093b411', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Brown and Caldwell-cus-', 'Hello, I never received my certificate for the course I completed.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I never received my certificate for the course I completed.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699028379225--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699028379_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Anna Holdosh</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699028379225--><><!--begin:1699028401140--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699028400_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. </div><!--end:1699028401140--><><!--begin:1699028458843--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699028458_co>:&nbsp;</b></span>I show you attended an in person class and should have been handed the certificate at the end of class after passing the final assessment.</div><!--end:1699028458843--><><!--begin:1699028520364--><div class=\'cv\'><span class=\'notranslate\'><b>Anna Holdosh<timestamp_1699028520_cv>:&nbsp;</b></span>He did not give me the certificate</div><!--end:1699028520364--><><!--begin:1699028671201--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699028671_co>:&nbsp;</b></span>After looking over the paperwork I do show all certificates were handed out.  </div><!--end:1699028671201--><><!--begin:1699028712735--><div class=\'cv\'><span class=\'notranslate\'><b>Anna Holdosh<timestamp_1699028712_cv>:&nbsp;</b></span>If you would like to speak with our teacher, you can. However, he never issued a certificate to me</div><!--end:1699028712735--><><!--begin:1699028721678--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699028721_co>:&nbsp;</b></span>As this class was held over three months ago if youo need a certificate reissued please use the following link to submit a request.  <a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a></div><!--end:1699028721678--><><!--begin:1699028732308--><div class=\'cv\'><span class=\'notranslate\'><b>Anna Holdosh<timestamp_1699028732_cv>:&nbsp;</b></span>Is there a digital version of my certificate that I could recieve</div><!--end:1699028732308--><><!--begin:1699028759721--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699028759_co>:&nbsp;</b></span>As this class was held over three months ago if you need a certificate reissued whether via PDF or US Mail please use the following link to submit a request. <a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a></div><!--end:1699028759721--><><!--begin:1699028799276--><div class=\'cv\'><span class=\'notranslate\'><b>Anna Holdosh<timestamp_1699028799_cv>:&nbsp;</b></span>I do not see why I would have to pay $10 as this was not my fault that he did not issue me the form as required.</div><!--end:1699028799276--><><!--begin:1699028902002--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699028901_co>:&nbsp;</b></span>One moment please while I look into the class details further</div><!--end:1699028902002--><><!--begin:1699028912921--><div class=\'cv\'><span class=\'notranslate\'><b>Anna Holdosh<timestamp_1699028912_cv>:&nbsp;</b></span>Thank you</div><!--end:1699028912921--><><!--begin:1699029092610--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699029092_co>:&nbsp;</b></span>After speaking with management I was approved to issue you a PDF copy at no fee this one time.  I will send you an email soon once the PDF has been created.</div><!--end:1699029092610--><><!--begin:1699029145718--><div class=\'cv\'><span class=\'notranslate\'><b>Anna Holdosh<timestamp_1699029145_cv>:&nbsp;</b></span>Thank you very much</div><!--end:1699029145718--><><!--begin:1699029155322--><div class=\'cv\'><span class=\'notranslate\'><b>Anna Holdosh<timestamp_1699029155_cv>:&nbsp;</b></span>my company email is: <a href=\'mailto:aholdosh@brwncald.com\' target=\'_blank\' rel=\'noopener noreferrer\'>aholdosh@brwncald.com</a></div><!--end:1699029155322--><><!--begin:1699029174524--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699029174_co>:&nbsp;</b></span>Thank you.  Is there anything else I can assist you with today? </div><!--end:1699029174524--><><!--begin:1699029191071--><div class=\'cv\'><span class=\'notranslate\'><b>Anna Holdosh<timestamp_1699029191_cv>:&nbsp;</b></span>That is all, thank you very much</div><!--end:1699029191071--><><!--begin:1699029205803--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699029205_co>:&nbsp;</b></span>You are welcome!</div><!--end:1699029205803--><><!--begin:1699029316787--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699029316_co>:&nbsp;</b></span>If there is anything else I can assist you with, you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1699029316787--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, I never received my certificate for the course I completed.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Anna Holdosh!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. \r\nTiffany: I show you attended an in person class and should have been handed the certificate at the end of class after passing the final assessment.\r\nAnna Holdosh: He did not give me the certificate\r\nTiffany: After looking over the paperwork I do show all certificates were handed out.  \r\nAnna Holdosh: If you would like to speak with our teacher, you can. However, he never issued a certificate to me\r\nTiffany: As this class was held over three months ago if youo need a certificate reissued please use the following link to submit a request.  https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\r\nAnna Holdosh: Is there a digital version of my certificate that I could recieve\r\nTiffany: As this class was held over three months ago if you need a certificate reissued whether via PDF or US Mail please use the following link to submit a request. https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\r\nAnna Holdosh: I do not see why I would have to pay $10 as this was not my fault that he did not issue me the form as required.\r\nTiffany: One moment please while I look into the class details further\r\nAnna Holdosh: Thank you\r\nTiffany: After speaking with management I was approved to issue you a PDF copy at no fee this one time.  I will send you an email soon once the PDF has been created.\r\nAnna Holdosh: Thank you very much\r\nAnna Holdosh: my company email is: mailto:aholdosh@brwncald.com\r\nTiffany: Thank you.  Is there anything else I can assist you with today? \r\nAnna Holdosh: That is all, thank you very much\r\nTiffany: You are welcome!\r\nTiffany: If there is anything else I can assist you with, you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('323668211JH', 1699029700, 1699030433, 2, 23, 24, 5, 0, 0, 5, 0, 5753, 0, 0, 0, 0, 'Matthew Harling', 'harling@boonecountyil.gov', '66.225.40.162', '78472d1b42ea4314fdaecb6dfa8e6e56', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Boone County Sheriff-cus-', 'New Registration', '<div class=\'ca\'><div class=\'info_box\'><i>New Registration</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699029703279--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699029703_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Matthew Harling</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699029703279--><><!--begin:1699029766402--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699029766_cv>:&nbsp;</b></span>im good</div><!--end:1699029766402--><><!--begin:1699029812108--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699029811_co>:&nbsp;</b></span>How can I assist you today?</div><!--end:1699029812108--><><!--begin:1699029844278--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699029844_cv>:&nbsp;</b></span>i received an email to start a course invite Radiation Safety.</div><!--end:1699029844278--><><!--begin:1699029854199--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699029854_cv>:&nbsp;</b></span>How do i register for this course</div><!--end:1699029854199--><><!--begin:1699029883006--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699029882_co>:&nbsp;</b></span>You client the accept invite link and you will be redirected to create youronline account. </div><!--end:1699029883006--><><!--begin:1699029895986--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699029895_co>:&nbsp;</b></span>you click the accept invite link and you will be redirected to create youronline account.</div><!--end:1699029895986--><><!--begin:1699029910176--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699029910_cv>:&nbsp;</b></span>i typed in the link, i cannot select it</div><!--end:1699029910176--><><!--begin:1699029961720--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699029961_co>:&nbsp;</b></span>one moment please</div><!--end:1699029961720--><><!--begin:1699029970314--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699029970_cv>:&nbsp;</b></span><a href=\'https://csregsonline.com/ecom/invite/CXRPxNs\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com/ecom/invite/CXRPxNs</a>.</div><!--end:1699029970314--><><!--begin:1699029981730--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699029981_cv>:&nbsp;</b></span>it tells me that my invitation is not valid</div><!--end:1699029981730--><><!--begin:1699030024463--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699030024_co>:&nbsp;</b></span>It could have expired or if another person used it, it can no  longer be used.</div><!--end:1699030024463--><><!--begin:1699030030834--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699030030_co>:&nbsp;</b></span>Do you have an order number?</div><!--end:1699030030834--><><!--begin:1699030048294--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699030048_co>:&nbsp;</b></span>Who provided you the invite?</div><!--end:1699030048294--><><!--begin:1699030061700--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699030061_cv>:&nbsp;</b></span>Jack McLauglin</div><!--end:1699030061700--><><!--begin:1699030102832--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699030102_cv>:&nbsp;</b></span>its for Boone County Sheriff&#39;s Office in Belvidere, IL</div><!--end:1699030102832--><><!--begin:1699030211957--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699030212_cv>:&nbsp;</b></span>Im sorry i dont see an order number</div><!--end:1699030211957--><><!--begin:1699030213909--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699030213_co>:&nbsp;</b></span>It looks like you may have forwarded the invite to David Beatty and he accepted it in your place</div><!--end:1699030213909--><><!--begin:1699030248593--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699030248_co>:&nbsp;</b></span>I found the order</div><!--end:1699030248593--><><!--begin:1699030258566--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699030258_cv>:&nbsp;</b></span>Should i use the one attached to his name?</div><!--end:1699030258566--><><!--begin:1699030293811--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699030293_co>:&nbsp;</b></span>Yes you can do that.  Just create the account in your name.</div><!--end:1699030293811--><><!--begin:1699030305134--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699030305_cv>:&nbsp;</b></span>thank you.  that worked</div><!--end:1699030305134--><><!--begin:1699030317707--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699030317_co>:&nbsp;</b></span>Sure thing!</div><!--end:1699030317707--><><!--begin:1699030330058--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699030329_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1699030330058--><><!--begin:1699030336358--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699030336_cv>:&nbsp;</b></span>No thank you</div><!--end:1699030336358--><><!--begin:1699030341916--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699030342_cv>:&nbsp;</b></span>have a good day</div><!--end:1699030341916--><><!--begin:1699030351893--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699030351_co>:&nbsp;</b></span>You as well!</div><!--end:1699030351893--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'New Registration\r\nTiffany has joined the chat.\r\nTiffany: Hi, Matthew Harling!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMatthew Harling: im good\r\nTiffany: How can I assist you today?\r\nMatthew Harling: i received an email to start a course invite Radiation Safety.\r\nMatthew Harling: How do i register for this course\r\nTiffany: You client the accept invite link and you will be redirected to create youronline account. \r\nTiffany: you click the accept invite link and you will be redirected to create youronline account.\r\nMatthew Harling: i typed in the link, i cannot select it\r\nTiffany: one moment please\r\nMatthew Harling: https://csregsonline.com/ecom/invite/CXRPxNs.\r\nMatthew Harling: it tells me that my invitation is not valid\r\nTiffany: It could have expired or if another person used it, it can no  longer be used.\r\nTiffany: Do you have an order number?\r\nTiffany: Who provided you the invite?\r\nMatthew Harling: Jack McLauglin\r\nMatthew Harling: its for Boone County Sheriff&#39;s Office in Belvidere, IL\r\nMatthew Harling: Im sorry i dont see an order number\r\nTiffany: It looks like you may have forwarded the invite to David Beatty and he accepted it in your place\r\nTiffany: I found the order\r\nMatthew Harling: Should i use the one attached to his name?\r\nTiffany: Yes you can do that.  Just create the account in your name.\r\nMatthew Harling: thank you.  that worked\r\nTiffany: Sure thing!\r\nTiffany: Is there anything else I can assist you with today?\r\nMatthew Harling: No thank you\r\nMatthew Harling: have a good day\r\nTiffany: You as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('323921752XT', 1699283241, 1699283742, 2, 23, 24, 4, 0, 0, 0, 0, 2710, 0, 0, 0, 0, 'Sean OBryant', 'sean.obryant@toyota.com', '136.226.3.71', 'ac0ac44b182093808e85023504de2d44', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Toyota-cus-', 'Do you all keep copies of training certs? If so, I need one from a 40hour HAZWOPER class in 2018 please', '<div class=\'ca\'><div class=\'info_box\'><i>Do you all keep copies of training certs? If so, I need one from a 40hour HAZWOPER class in 2018 please</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699283246843--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699283246_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sean OBryant</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699283246843--><><!--begin:1699283260511--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699283260_co>:&nbsp;</b></span>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1699283260511--><><!--begin:1699283321812--><div class=\'cv\'><span class=\'notranslate\'><b>Sean OBryant<timestamp_1699283321_cv>:&nbsp;</b></span>yes thanks</div><!--end:1699283321812--><><!--begin:1699283372974--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699283372_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1699283372974--><><!--begin:1699283662255--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699283662_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1699283662255--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Do you all keep copies of training certs? If so, I need one from a 40hour HAZWOPER class in 2018 please\r\nTiffany has joined the chat.\r\nTiffany: Hi, Sean OBryant!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nSean OBryant: yes thanks\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('323930870AJ', 1699292368, 1699292874, 2, 23, 32, 7, 0, 0, 0, 0, 3178, 0, 0, 0, 0, 'Mitchell Wishart', 'mitchell.wishart@lyten.com', '32.132.141.190', '7bb22d90a8968ea63dfdbd4f92483041', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Lyten-cus-', 'I am scheduled to take the Hazwoper 40 training course November 14-17, 2023 in San Jose CA. Can I get a update on when the training starts and ends?', '<div class=\'ca\'><div class=\'info_box\'><i>I am scheduled to take the Hazwoper 40 training course November 14-17, 2023 in San Jose CA. Can I get a update on when the training starts and ends?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699292372008--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699292371_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Mitchell Wishart</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699292372008--><><!--begin:1699292386998--><div class=\'cv\'><span class=\'notranslate\'><b>Mitchell Wishart<timestamp_1699292387_cv>:&nbsp;</b></span>Ok. You?</div><!--end:1699292386998--><><!--begin:1699292407209--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699292407_co>:&nbsp;</b></span>I am good thanks</div><!--end:1699292407209--><><!--begin:1699292487161--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699292486_co>:&nbsp;</b></span>We did send you the inital class details email on 09/15/2023.  Did you get that email? The course start time is 8:00 am and end time is 6:00pm each day.  Tuesday 11/14 through Friday 11/17 4/10-Hour days.  </div><!--end:1699292487161--><><!--begin:1699292506731--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699292506_co>:&nbsp;</b></span>We should be sending an updated email on Wednesday this week as well.  </div><!--end:1699292506731--><><!--begin:1699292559016--><div class=\'cv\'><span class=\'notranslate\'><b>Mitchell Wishart<timestamp_1699292559_cv>:&nbsp;</b></span>Hi. I just received a basic email that looks like a receipt. The executive assistant I work with book the training</div><!--end:1699292559016--><><!--begin:1699292575435--><div class=\'cv\'><span class=\'notranslate\'><b>Mitchell Wishart<timestamp_1699292575_cv>:&nbsp;</b></span>Could you send the updated email to my address directly?</div><!--end:1699292575435--><><!--begin:1699292580387--><div class=\'cv\'><span class=\'notranslate\'><b>Mitchell Wishart<timestamp_1699292580_cv>:&nbsp;</b></span><a href=\'mailto:mitchell.wishart@lyten.com\' target=\'_blank\' rel=\'noopener noreferrer\'>mitchell.wishart@lyten.com</a></div><!--end:1699292580387--><><!--begin:1699292637203--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699292637_co>:&nbsp;</b></span>That is the email we have on file and will be sending the final class status update to.</div><!--end:1699292637203--><><!--begin:1699292652412--><div class=\'cv\'><span class=\'notranslate\'><b>Mitchell Wishart<timestamp_1699292652_cv>:&nbsp;</b></span>Thank you very much Tiffany</div><!--end:1699292652412--><><!--begin:1699292663032--><div class=\'cv\'><span class=\'notranslate\'><b>Mitchell Wishart<timestamp_1699292663_cv>:&nbsp;</b></span>Have a great day. Take care</div><!--end:1699292663032--><><!--begin:1699292698446--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699292698_co>:&nbsp;</b></span>You are welcome! Have a great day as well!</div><!--end:1699292698446--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am scheduled to take the Hazwoper 40 training course November 14-17, 2023 in San Jose CA. Can I get a update on when the training starts and ends?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Mitchell Wishart!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMitchell Wishart: Ok. You?\r\nTiffany: I am good thanks\r\nTiffany: We did send you the inital class details email on 09/15/2023.  Did you get that email? The course start time is 8:00 am and end time is 6:00pm each day.  Tuesday 11/14 through Friday 11/17 4/10-Hour days.  \r\nTiffany: We should be sending an updated email on Wednesday this week as well.  \r\nMitchell Wishart: Hi. I just received a basic email that looks like a receipt. The executive assistant I work with book the training\r\nMitchell Wishart: Could you send the updated email to my address directly?\r\nMitchell Wishart: mailto:mitchell.wishart@lyten.com\r\nTiffany: That is the email we have on file and will be sending the final class status update to.\r\nMitchell Wishart: Thank you very much Tiffany\r\nMitchell Wishart: Have a great day. Take care\r\nTiffany: You are welcome! Have a great day as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('323940191W2', 1699301683, 1699301785, 2, 23, 27, 6, 0, 0, 5, 0, 1505, 0, 0, 0, 0, 'Thomas Salkoskas', 'tom.salkoskas@tetratech.com', '67.82.46.34', '7eff6daa63340b59bffc68fb69eb5c76', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Tetra Tech-cus-', 'Hello,\r\nI am just trying to find the schedule of classes for the in person portion of my 40-hour hazwoper course. If you can just guide me to the schedule on the website that would be much appreciated. Thanks!', '<div class=\'ca\'><div class=\'info_box\'><i>Hello,\r\nI am just trying to find the schedule of classes for the in person portion of my 40-hour hazwoper course. If you can just guide me to the schedule on the website that would be much appreciated. Thanks!</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699301688329--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699301688_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Thomas Salkoskas</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699301688329--><><!--begin:1699301741339--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699301741_co>:&nbsp;</b></span>I just sent you an email with a link to the page that you will reference as the dress-out schedule</div><!--end:1699301741339--><><!--begin:1699301759433--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699301759_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1699301759433--><><!--begin:1699301778766--><div class=\'cv\'><span class=\'notranslate\'><b>Thomas Salkoskas<timestamp_1699301777_cv>:&nbsp;</b></span>ah perfect thanks so much</div><!--end:1699301778766--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello,\r\nI am just trying to find the schedule of classes for the in person portion of my 40-hour hazwoper course. If you can just guide me to the schedule on the website that would be much appreciated. Thanks!\r\nTiffany has joined the chat.\r\nTiffany: Hi, Thomas Salkoskas!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I just sent you an email with a link to the page that you will reference as the dress-out schedule\r\nTiffany: https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nThomas Salkoskas: ah perfect thanks so much\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('323942586XN', 1699304077, 1699304477, 2, 23, 26, 4, 0, 0, 0, 0, 4820, 0, 0, 0, 0, 'Casey Hoffman', 'choffman@brightfieldsinc.com', '65.246.116.202', 'ec97d577f423c131022d3b4e7f5de5b9', 'Select Area of Inquiry:-_-Other-cus-Company-_-Brightfields Inc.-cus-', 'My 40-hour HAZWOPER course just froze in the middle of the assessment for the Concentrations and Toxic Levels module', '<div class=\'ca\'><div class=\'info_box\'><i>My 40-hour HAZWOPER course just froze in the middle of the assessment for the Concentrations and Toxic Levels module</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699304080993--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699304080_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Casey Hoffman</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699304080993--><><!--begin:1699304088147--><div class=\'cv\'><span class=\'notranslate\'><b>Casey Hoffman<timestamp_1699304088_cv>:&nbsp;</b></span>I&#39;m good</div><!--end:1699304088147--><><!--begin:1699304133299--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699304133_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1699304133299--><><!--begin:1699304207763--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699304207_co>:&nbsp;</b></span>There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:<br><br>Your session will &quot;time out&quot; if you are inactive  for 10 minutes<br>Module quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the exam<br>Not completing ALL module activities (including student activities, videos and interactions or skipping pages)<br>Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer)<br> <br>Do you have ANY questions on the above?</div><!--end:1699304207763--><><!--begin:1699304277693--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699304277_co>:&nbsp;</b></span>OK, I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.</div><!--end:1699304277693--><><!--begin:1699304290277--><div class=\'cv\'><span class=\'notranslate\'><b>Casey Hoffman<timestamp_1699304290_cv>:&nbsp;</b></span>Thank you so much</div><!--end:1699304290277--><><!--begin:1699304292933--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699304292_co>:&nbsp;</b></span>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1699304292933--><><!--begin:1699304345542--><div class=\'cv\'><span class=\'notranslate\'><b>Casey Hoffman<timestamp_1699304345_cv>:&nbsp;</b></span>No, that&#39;s it - thank you. Will I still be able to finish the rest of the modules and take the final assessment?</div><!--end:1699304345542--><><!--begin:1699304376541--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699304376_co>:&nbsp;</b></span>Yes just refresh your page and you will be able to proceed forward.  </div><!--end:1699304376541--><><!--begin:1699304393149--><div class=\'cv\'><span class=\'notranslate\'><b>Casey Hoffman<timestamp_1699304393_cv>:&nbsp;</b></span>Thank you so much, Tiffany, have a great night!</div><!--end:1699304393149--><><!--begin:1699304402556--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699304402_co>:&nbsp;</b></span>My pleasure!</div><!--end:1699304402556--><><!--begin:1699304410278--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699304410_co>:&nbsp;</b></span>You as well Casey!</div><!--end:1699304410278--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'My 40-hour HAZWOPER course just froze in the middle of the assessment for the Concentrations and Toxic Levels module\r\nTiffany has joined the chat.\r\nTiffany: Hi, Casey Hoffman!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nCasey Hoffman: I&#39;m good\r\nTiffany: One moment while I look you up please\r\nTiffany: There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:Your session will &quot;time out&quot; if you are inactive  for 10 minutesModule quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the examNot completing ALL module activities (including student activities, videos and interactions or skipping pages)Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer) Do you have ANY questions on the above?\r\nTiffany: OK, I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.\r\nCasey Hoffman: Thank you so much\r\nTiffany: Going forward, avoid the following while training and follow these Tips:*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)*Remain fully engaged in the course while training.*Refrain from:1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehensionFinally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.Can I help with anything else today?\r\nCasey Hoffman: No, that&#39;s it - thank you. Will I still be able to finish the rest of the modules and take the final assessment?\r\nTiffany: Yes just refresh your page and you will be able to proceed forward.  \r\nCasey Hoffman: Thank you so much, Tiffany, have a great night!\r\nTiffany: My pleasure!\r\nTiffany: You as well Casey!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3240108833R', 1699372355, 1699372620, 2, 23, 7, 4, 0, 0, 0, 0, 1896, 0, 0, 0, 0, 'Keir ', 'keir.allisonbourne@aptim.com', '76.144.87.240', 'e526d06a2fb149f40e4b2ff7148ea944', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-APTIM-cus-', 'Do you offer hazwopper 40-hour hybrid classes in Portland, OR?', '<div class=\'ca\'><div class=\'info_box\'><i>Do you offer hazwopper 40-hour hybrid classes in Portland, OR?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699372359045--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699372358_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Keir </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699372359045--><><!--begin:1699372366125--><div class=\'cv\'><span class=\'notranslate\'><b>Keir <timestamp_1699372366_cv>:&nbsp;</b></span>good thanks!</div><!--end:1699372366125--><><!--begin:1699372388148--><div class=\'cv\'><span class=\'notranslate\'><b>Keir <timestamp_1699372388_cv>:&nbsp;</b></span>My question is Do you offer hazwopper 40-hour hybrid classes in Portland, OR?</div><!--end:1699372388148--><><!--begin:1699372409297--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699372409_co>:&nbsp;</b></span>Yes we offer the online 40-Hour HAZWOPER and have dress-out classes scheduled in Portland, OR</div><!--end:1699372409297--><><!--begin:1699372420076--><div class=\'cv\'><span class=\'notranslate\'><b>Keir <timestamp_1699372420_cv>:&nbsp;</b></span>Great thank you so much!</div><!--end:1699372420076--><><!--begin:1699372423773--><div class=\'cv\'><span class=\'notranslate\'><b>Keir <timestamp_1699372423_cv>:&nbsp;</b></span>Hope you have a good day!</div><!--end:1699372423773--><><!--begin:1699372428350--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699372428_co>:&nbsp;</b></span>You are welcome!</div><!--end:1699372428350--><><!--begin:1699372430597--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699372430_co>:&nbsp;</b></span>You as well!</div><!--end:1699372430597--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Do you offer hazwopper 40-hour hybrid classes in Portland, OR?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Keir !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKeir : good thanks!\r\nKeir : My question is Do you offer hazwopper 40-hour hybrid classes in Portland, OR?\r\nTiffany: Yes we offer the online 40-Hour HAZWOPER and have dress-out classes scheduled in Portland, OR\r\nKeir : Great thank you so much!\r\nKeir : Hope you have a good day!\r\nTiffany: You are welcome!\r\nTiffany: You as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('324013079E5', 1699374554, 1699374950, 2, 23, 10, 6, 0, 0, 0, 0, 5961, 0, 0, 0, 0, 'elena', 'safety@matrixlogistics.net', '24.13.211.125', 'c7166d6657aaddc1f411b2adeaa63341', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-matrix logistics-cus-', 'program', '<div class=\'ca\'><div class=\'info_box\'><i>program</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699374556045--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699374555_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>elena</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699374556045--><><!--begin:1699374573716--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374572_cv>:&nbsp;</b></span>good thanks :)</div><!--end:1699374573716--><><!--begin:1699374591233--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699374591_co>:&nbsp;</b></span>How can I assist you?</div><!--end:1699374591233--><><!--begin:1699374596741--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374595_cv>:&nbsp;</b></span>I need to register for this training</div><!--end:1699374596741--><><!--begin:1699374597622--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374595_cv>:&nbsp;</b></span>DOT HAZMAT Transportation Training Seminar Outline</div><!--end:1699374597622--><><!--begin:1699374624759--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374623_cv>:&nbsp;</b></span>where i can find the factual schedule? how many hours is the trainig etc </div><!--end:1699374624759--><><!--begin:1699374632762--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374631_cv>:&nbsp;</b></span>*actual</div><!--end:1699374632762--><><!--begin:1699374645083--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374643_cv>:&nbsp;</b></span>i see what the program covers</div><!--end:1699374645083--><><!--begin:1699374649125--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699374648_co>:&nbsp;</b></span>The schedule is listed on the website here <a href=\'https://csregs.com/collections/dot-hazmat-transportation-complete-certification\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/dot-hazmat-transportation-complete-certification</a></div><!--end:1699374649125--><><!--begin:1699374666776--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374665_cv>:&nbsp;</b></span>but there&#39;s no schedule for the day</div><!--end:1699374666776--><><!--begin:1699374670793--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374669_cv>:&nbsp;</b></span>i saw that </div><!--end:1699374670793--><><!--begin:1699374669955--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699374669_co>:&nbsp;</b></span>To view the course outline you can use the folllowing link: <a href=\'https://csregs.com/pages/dot-hazmat-transportation-training-seminar-outline\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/dot-hazmat-transportation-training-seminar-outline</a></div><!--end:1699374669955--><><!--begin:1699374691304--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374689_cv>:&nbsp;</b></span>this also is not giving the info i need</div><!--end:1699374691304--><><!--begin:1699374691600--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699374691_co>:&nbsp;</b></span>The training is between 6-8 hours</div><!--end:1699374691600--><><!--begin:1699374697113--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374695_cv>:&nbsp;</b></span>i saw that as well</div><!--end:1699374697113--><><!--begin:1699374705371--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699374705_co>:&nbsp;</b></span>Most locaitons start at 8:00 am </div><!--end:1699374705371--><><!--begin:1699374721783--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374720_cv>:&nbsp;</b></span>ok but starting time, ending time</div><!--end:1699374721783--><><!--begin:1699374727495--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374725_cv>:&nbsp;</b></span>do i get a certification?</div><!--end:1699374727495--><><!--begin:1699374756596--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699374756_co>:&nbsp;</b></span>There are two small breaks and a lunch break but those times are not set prior to class.</div><!--end:1699374756596--><><!--begin:1699374826903--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699374826_co>:&nbsp;</b></span>The end time can vary, at the latest the class is released by 6:00pm but as stated above it is usually between 6-8 hours in length.</div><!--end:1699374826903--><><!--begin:1699374843226--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374841_cv>:&nbsp;</b></span>do i get a certificate?</div><!--end:1699374843226--><><!--begin:1699374849429--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699374849_co>:&nbsp;</b></span>We do provide a certifiate after students have passed the final exam.  </div><!--end:1699374849429--><><!--begin:1699374875765--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699374875_co>:&nbsp;</b></span>If the certificate is not available at class for any reason we wil send it via US Mail to the company address.  </div><!--end:1699374875765--><><!--begin:1699374907591--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374905_cv>:&nbsp;</b></span>okey sounds good</div><!--end:1699374907591--><><!--begin:1699374909611--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374907_cv>:&nbsp;</b></span>thank you</div><!--end:1699374909611--><><!--begin:1699374942550--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699374942_co>:&nbsp;</b></span>You are welcome!</div><!--end:1699374942550--><><!--begin:1699374950749--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699374950_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1699374950749--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'program\r\nTiffany has joined the chat.\r\nTiffany: Hi, elena!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nelena: good thanks :)\r\nTiffany: How can I assist you?\r\nelena: I need to register for this training\r\nelena: DOT HAZMAT Transportation Training Seminar Outline\r\nelena: where i can find the factual schedule? how many hours is the trainig etc \r\nelena: *actual\r\nelena: i see what the program covers\r\nTiffany: The schedule is listed on the website here https://csregs.com/collections/dot-hazmat-transportation-complete-certification\r\nelena: but there&#39;s no schedule for the day\r\nelena: i saw that \r\nTiffany: To view the course outline you can use the folllowing link: https://csregs.com/pages/dot-hazmat-transportation-training-seminar-outline\r\nelena: this also is not giving the info i need\r\nTiffany: The training is between 6-8 hours\r\nelena: i saw that as well\r\nTiffany: Most locaitons start at 8:00 am \r\nelena: ok but starting time, ending time\r\nelena: do i get a certification?\r\nTiffany: There are two small breaks and a lunch break but those times are not set prior to class.\r\nTiffany: The end time can vary, at the latest the class is released by 6:00pm but as stated above it is usually between 6-8 hours in length.\r\nelena: do i get a certificate?\r\nTiffany: We do provide a certifiate after students have passed the final exam.  \r\nTiffany: If the certificate is not available at class for any reason we wil send it via US Mail to the company address.  \r\nelena: okey sounds good\r\nelena: thank you\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nThe party has left.  Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('3241127074Z', 1699474198, 1699474975, 2, 23, 26, 4, 0, 0, 0, 0, 2843, 0, 0, 0, 0, 'Ansley Hamid', 'akhamid99@gmail.com', '205.167.180.254', '460189dbe9b3409d8692bff5917d9d2d', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Texas Commission on Environmental Quality-cus-', 'I was hoping to obtain a copy of my 40-hour HAZWOPER certification that I obtained back in June 2023. Thank you!', '<div class=\'ca\'><div class=\'info_box\'><i>I was hoping to obtain a copy of my 40-hour HAZWOPER certification that I obtained back in June 2023. Thank you!</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699474201915--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699474201_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ansley Hamid</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699474201915--><><!--begin:1699474216956--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699474216_co>:&nbsp;</b></span>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1699474216956--><><!--begin:1699474272673--><div class=\'cv\'><span class=\'notranslate\'><b>Ansley Hamid<timestamp_1699474273_cv>:&nbsp;</b></span>Yes it does, thank you!</div><!--end:1699474272673--><><!--begin:1699474292010--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699474291_co>:&nbsp;</b></span>You are welcome!</div><!--end:1699474292010--><><!--begin:1699474304638--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699474304_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1699474304638--><><!--begin:1699474790092--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699474789_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1699474790092--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I was hoping to obtain a copy of my 40-hour HAZWOPER certification that I obtained back in June 2023. Thank you!\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ansley Hamid!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nAnsley Hamid: Yes it does, thank you!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3241175934T', 1699479087, 1699479278, 2, 23, 29, 10, 0, 0, 0, 0, 2265, 0, 0, 0, 0, 'Noemi Agagianian', 'agagianian.noemi@epa.gov', '204.47.196.61', 'a7f4cd6cdcd2de887e6923a93456ce77', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-US EPA-cus-', 'Hi - \r\n\r\nI\'m looking to register for the 40-hour HAZWOPER training in Irvine Dec 5-8. When is the latest I can register for this? My management is asking the timeline. \r\n\r\nThank you!', '<div class=\'ca\'><div class=\'info_box\'><i>Hi - \r\n\r\nI\'m looking to register for the 40-hour HAZWOPER training in Irvine Dec 5-8. When is the latest I can register for this? My management is asking the timeline. \r\n\r\nThank you!</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699479090920--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699479090_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Noemi Agagianian</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699479090920--><><!--begin:1699479108916--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699479108_co>:&nbsp;</b></span>Which location are you looking at?</div><!--end:1699479108916--><><!--begin:1699479194814--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699479194_co>:&nbsp;</b></span>It is best to be registered by or before 11/28 for the 12/05 classes.</div><!--end:1699479194814--><><!--begin:1699479208799--><div class=\'cv\'><span class=\'notranslate\'><b>Noemi Agagianian<timestamp_1699479208_cv>:&nbsp;</b></span>Hi yes, it&#39;s the 12/5 dates</div><!--end:1699479208799--><><!--begin:1699479236940--><div class=\'cv\'><span class=\'notranslate\'><b>Noemi Agagianian<timestamp_1699479236_cv>:&nbsp;</b></span>11/28 is the deadline? In general, is it one week?</div><!--end:1699479236940--><><!--begin:1699479242954--><div class=\'cv\'><span class=\'notranslate\'><b>Noemi Agagianian<timestamp_1699479242_cv>:&nbsp;</b></span>This is helpful, thank you!</div><!--end:1699479242954--><><!--begin:1699479257331--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699479257_co>:&nbsp;</b></span>You are welcome!</div><!--end:1699479257331--><><!--begin:1699479267360--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699479267_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1699479267360--><><!--begin:1699479276228--><div class=\'cv\'><span class=\'notranslate\'><b>Noemi Agagianian<timestamp_1699479276_cv>:&nbsp;</b></span>That was it, thank you!</div><!--end:1699479276228--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hi - \r\n\r\nI\'m looking to register for the 40-hour HAZWOPER training in Irvine Dec 5-8. When is the latest I can register for this? My management is asking the timeline. \r\n\r\nThank you!\r\nTiffany has joined the chat.\r\nTiffany: Hi, Noemi Agagianian!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Which location are you looking at?\r\nTiffany: It is best to be registered by or before 11/28 for the 12/05 classes.\r\nNoemi Agagianian: Hi yes, it&#39;s the 12/5 dates\r\nNoemi Agagianian: 11/28 is the deadline? In general, is it one week?\r\nNoemi Agagianian: This is helpful, thank you!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nNoemi Agagianian: That was it, thank you!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('324179430HY', 1699540916, 1699541294, 2, 23, 21, 11, 0, 0, 4, 0, 4083, 0, 0, 0, 0, 'Patrick Lenihan', 'plenihan6@gmail.com', '47.230.206.146', '2448bd8e479053b071af4b50511c7227', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-URS Corporation-cus-', 'Good morning, I took the OSHA 40-hour training back in 2013 and was wondering if you had the certificate on file? The date of issue is 8/30/2013.', '<div class=\'ca\'><div class=\'info_box\'><i>Good morning, I took the OSHA 40-hour training back in 2013 and was wondering if you had the certificate on file? The date of issue is 8/30/2013.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699540932048--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699540931_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Patrick Lenihan</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699540932048--><><!--begin:1699540939066--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Lenihan<timestamp_1699540939_cv>:&nbsp;</b></span>I am doing well thank you</div><!--end:1699540939066--><><!--begin:1699540944289--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Lenihan<timestamp_1699540944_cv>:&nbsp;</b></span>how are you?</div><!--end:1699540944289--><><!--begin:1699540954565--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699540954_co>:&nbsp;</b></span>I am good thank you</div><!--end:1699540954565--><><!--begin:1699540969044--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699540968_co>:&nbsp;</b></span>I do show we have the certificate on file</div><!--end:1699540969044--><><!--begin:1699540976671--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699540976_co>:&nbsp;</b></span>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1699540976671--><><!--begin:1699541041238--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Lenihan<timestamp_1699541041_cv>:&nbsp;</b></span>I think it should. I am no longer with the company I was with when I took the class so I would have to get their permission and then fill out the form and pay the $10 correct?</div><!--end:1699541041238--><><!--begin:1699541077807--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699541077_co>:&nbsp;</b></span>Yes</div><!--end:1699541077807--><><!--begin:1699541125258--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Lenihan<timestamp_1699541125_cv>:&nbsp;</b></span>okay thanks. that should be all</div><!--end:1699541125258--><><!--begin:1699541132585--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699541132_co>:&nbsp;</b></span>You are welcome!</div><!--end:1699541132585--><><!--begin:1699541137541--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699541137_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1699541137541--><><!--begin:1699541253713--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Lenihan<timestamp_1699541253_cv>:&nbsp;</b></span>thanks you as well!</div><!--end:1699541253713--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Good morning, I took the OSHA 40-hour training back in 2013 and was wondering if you had the certificate on file? The date of issue is 8/30/2013.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Patrick Lenihan!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nPatrick Lenihan: I am doing well thank you\r\nPatrick Lenihan: how are you?\r\nTiffany: I am good thank you\r\nTiffany: I do show we have the certificate on file\r\nTiffany: There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nPatrick Lenihan: I think it should. I am no longer with the company I was with when I took the class so I would have to get their permission and then fill out the form and pay the $10 correct?\r\nTiffany: Yes\r\nPatrick Lenihan: okay thanks. that should be all\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nPatrick Lenihan: thanks you as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('324198014JV', 1699559487, 1699559657, 1, 23, 8, 2, 0, 0, 5, 0, 3421, 0, 0, 0, 0, 'Erika Beresovoy', 'erika.beresovoy@ecy.wa.gov', '98.97.114.57', '8590e7af0464550cc641c7baafa5edcb', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-WA Dept of Ecology-cus-Online Course-_-8 Hour HAZWOPER-cus-', 'I\'ve completed through Lesson 2 and passed the quiz, but Lesson 3 is still grayed out, and I can\'t click it to move forward.', '<div class=\'ca\'><div class=\'info_box\'><i>I\'ve completed through Lesson 2 and passed the quiz, but Lesson 3 is still grayed out, and I can\'t click it to move forward.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699559501202--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699559501_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Erika Beresovoy</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699559501202--><><!--begin:1699559513903--><div class=\'cv\'><span class=\'notranslate\'><b>Erika Beresovoy<timestamp_1699559513_cv>:&nbsp;</b></span>Good, how are you?</div><!--end:1699559513903--><><!--begin:1699559523806--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699559523_co>:&nbsp;</b></span>Good thank you</div><!--end:1699559523806--><><!--begin:1699559532024--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699559531_co>:&nbsp;</b></span>After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  <br> <br>Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  <br><br>Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. </div><!--end:1699559532024--><><!--begin:1699559574719--><div class=\'cv\'><span class=\'notranslate\'><b>Erika Beresovoy<timestamp_1699559574_cv>:&nbsp;</b></span>Ok, thank you. I listened to all the audio clips and watched all the videos. I guess I was just fast.</div><!--end:1699559574719--><><!--begin:1699559594184--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699559594_co>:&nbsp;</b></span>I understand</div><!--end:1699559594184--><><!--begin:1699559601971--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699559601_co>:&nbsp;</b></span>Is there anything else I canassist you with today?</div><!--end:1699559601971--><><!--begin:1699559614817--><div class=\'cv\'><span class=\'notranslate\'><b>Erika Beresovoy<timestamp_1699559614_cv>:&nbsp;</b></span>Thanks for your help. That answers my question.</div><!--end:1699559614817--><><!--begin:1699559624383--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699559624_co>:&nbsp;</b></span>You are welcome!</div><!--end:1699559624383--><><!--begin:1699559628119--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699559627_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1699559628119--><><!--begin:1699559638594--><div class=\'cv\'><span class=\'notranslate\'><b>Erika Beresovoy<timestamp_1699559637_cv>:&nbsp;</b></span>You too!</div><!--end:1699559638594--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I\'ve completed through Lesson 2 and passed the quiz, but Lesson 3 is still grayed out, and I can\'t click it to move forward.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Erika Beresovoy!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nErika Beresovoy: Good, how are you?\r\nTiffany: Good thank you\r\nTiffany: After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. \r\nErika Beresovoy: Ok, thank you. I listened to all the audio clips and watched all the videos. I guess I was just fast.\r\nTiffany: I understand\r\nTiffany: Is there anything else I canassist you with today?\r\nErika Beresovoy: Thanks for your help. That answers my question.\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nErika Beresovoy: You too!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3246224637C', 1699983951, 1699984625, 2, 23, 23, 5, 0, 0, 5, 0, 6123, 0, 0, 0, 0, 'Ryan Mickelson', 'rmickelson@haleyaldrich.com', '65.192.49.194', 'fb79c563b8dee44a088a0248c0a3b0db', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Haley & Aldrich-cus-', 'Hello, I am part of the health & Safety team at my company, partially responsible for tracking and maintaining all of our staff members safety certificates. We recently had a new hire that we requested share their completed 40hr Hazwoper with me. He shared a file with us from your company that says the following. OSHA 40hr HAZWOPER Hands On Training Voucher. I am reaching out to confirm that this certificate is what you provide to people who complete the 40hr HAZWOPER training with you? I am happy to share the cert with you for reference if necessary.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I am part of the health & Safety team at my company, partially responsible for tracking and maintaining all of our staff members safety certificates. We recently had a new hire that we requested share their completed 40hr Hazwoper with me. He shared a file with us from your company that says the following. OSHA 40hr HAZWOPER Hands On Training Voucher. I am reaching out to confirm that this certificate is what you provide to people who complete the 40hr HAZWOPER training with you? I am happy to share the cert with you for reference if necessary.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699983953639--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699983953_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ryan Mickelson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699983953639--><><!--begin:1699983967444--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Mickelson<timestamp_1699983967_cv>:&nbsp;</b></span>I am well thank you. How are you?</div><!--end:1699983967444--><><!--begin:1699983973923--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699983973_co>:&nbsp;</b></span>I am good thank you</div><!--end:1699983973923--><><!--begin:1699984006619--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699984006_co>:&nbsp;</b></span>That is a voucher for a student to complete the hands-on dress-out component with us NOT a certificate.  </div><!--end:1699984006619--><><!--begin:1699984040475--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699984040_co>:&nbsp;</b></span>The student would have reiceved a seperate certificate or the 40-Hour completion and the hands-on practical portion completeion.  </div><!--end:1699984040475--><><!--begin:1699984048420--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699984048_co>:&nbsp;</b></span>Do you have a student name I can look up for you?</div><!--end:1699984048420--><><!--begin:1699984059084--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Mickelson<timestamp_1699984059_cv>:&nbsp;</b></span>Zachary Oretsky is his name</div><!--end:1699984059084--><><!--begin:1699984080788--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Mickelson<timestamp_1699984080_cv>:&nbsp;</b></span>That is what I thought as well when looking at the certificate. I wanted to reach out and double check.</div><!--end:1699984080788--><><!--begin:1699984122004--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699984121_co>:&nbsp;</b></span>He did complete the 40-Hour HAZWOPER with us. If he does not have the certificate he will need to go through a process to get a copy from us or reach back out to his previous employer to see about getting a copy.  </div><!--end:1699984122004--><><!--begin:1699984141827--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Mickelson<timestamp_1699984141_cv>:&nbsp;</b></span>There is no way you can provide me with the certificate?</div><!--end:1699984141827--><><!--begin:1699984210444--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699984210_co>:&nbsp;</b></span>That is correct. Since you were not the company who sponsored (paid for) his 40-Hour Training, I cannot releases the certificate to you.</div><!--end:1699984210444--><><!--begin:1699984263515--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Mickelson<timestamp_1699984263_cv>:&nbsp;</b></span>Well that is unfortunate. Thank you for your help though, I will follow up with him. He can go through a process to obtain it from you correct?</div><!--end:1699984263515--><><!--begin:1699984276389--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Mickelson<timestamp_1699984276_cv>:&nbsp;</b></span>If he is unable to get it from his previous employer</div><!--end:1699984276389--><><!--begin:1699984326795--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699984326_co>:&nbsp;</b></span>Yes.  I can send him an email with some details now if you want to provide an updated email address for him.  </div><!--end:1699984326795--><><!--begin:1699984411011--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Mickelson<timestamp_1699984410_cv>:&nbsp;</b></span>Yes that would be fantastic!</div><!--end:1699984411011--><><!--begin:1699984444863--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Mickelson<timestamp_1699984444_cv>:&nbsp;</b></span><a href=\'mailto:zoretsky@haleyaldrich.com\' target=\'_blank\' rel=\'noopener noreferrer\'>zoretsky@haleyaldrich.com</a></div><!--end:1699984444863--><><!--begin:1699984480605--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699984480_co>:&nbsp;</b></span>I will send him the standard email now and if he needs assistance he will have my contact info that way as well.  </div><!--end:1699984480605--><><!--begin:1699984487588--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699984487_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1699984487588--><><!--begin:1699984514985--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Mickelson<timestamp_1699984514_cv>:&nbsp;</b></span>That is fantastic. Thank you for your help. I do not need anything else today. Thank you!</div><!--end:1699984514985--><><!--begin:1699984535219--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699984535_co>:&nbsp;</b></span>You are welcome!</div><!--end:1699984535219--><><!--begin:1699984546940--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699984546_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1699984546940--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, I am part of the health & Safety team at my company, partially responsible for tracking and maintaining all of our staff members safety certificates. We recently had a new hire that we requested share their completed 40hr Hazwoper with me. He shared a file with us from your company that says the following. OSHA 40hr HAZWOPER Hands On Training Voucher. I am reaching out to confirm that this certificate is what you provide to people who complete the 40hr HAZWOPER training with you? I am happy to share the cert with you for reference if necessary.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ryan Mickelson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRyan Mickelson: I am well thank you. How are you?\r\nTiffany: I am good thank you\r\nTiffany: That is a voucher for a student to complete the hands-on dress-out component with us NOT a certificate.  \r\nTiffany: The student would have reiceved a seperate certificate or the 40-Hour completion and the hands-on practical portion completeion.  \r\nTiffany: Do you have a student name I can look up for you?\r\nRyan Mickelson: Zachary Oretsky is his name\r\nRyan Mickelson: That is what I thought as well when looking at the certificate. I wanted to reach out and double check.\r\nTiffany: He did complete the 40-Hour HAZWOPER with us. If he does not have the certificate he will need to go through a process to get a copy from us or reach back out to his previous employer to see about getting a copy.  \r\nRyan Mickelson: There is no way you can provide me with the certificate?\r\nTiffany: That is correct. Since you were not the company who sponsored (paid for) his 40-Hour Training, I cannot releases the certificate to you.\r\nRyan Mickelson: Well that is unfortunate. Thank you for your help though, I will follow up with him. He can go through a process to obtain it from you correct?\r\nRyan Mickelson: If he is unable to get it from his previous employer\r\nTiffany: Yes.  I can send him an email with some details now if you want to provide an updated email address for him.  \r\nRyan Mickelson: Yes that would be fantastic!\r\nRyan Mickelson: mailto:zoretsky@haleyaldrich.com\r\nTiffany: I will send him the standard email now and if he needs assistance he will have my contact info that way as well.  \r\nTiffany: Is there anything else I can assist you with today?\r\nRyan Mickelson: That is fantastic. Thank you for your help. I do not need anything else today. Thank you!\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('324624742XM', 1699986233, 1699986523, 2, 23, 26, 5, 0, 0, 5, 0, 2711, 0, 0, 0, 0, 'Flora Errico', 'flora.errico@dupont.com', '136.226.67.108', '7f1d557b919137d3b78eba61e6acf91b', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Dupont -cus-', 'Our employee, Darnell Domingo, took the Hazwoper 8-hour refresher course but her test expired.  What options does she have to take the test?', '<div class=\'ca\'><div class=\'info_box\'><i>Our employee, Darnell Domingo, took the Hazwoper 8-hour refresher course but her test expired.  What options does she have to take the test?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699986235715--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699986235_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Flora Errico</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699986235715--><><!--begin:1699986254018--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1699986254_cv>:&nbsp;</b></span>Very well</div><!--end:1699986254018--><><!--begin:1699986306368--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699986306_co>:&nbsp;</b></span>I see Darnell Doming was registered for the online 24-Hour HAZWOPER course which expired in June incomplete.  Is this the course you are in need of? </div><!--end:1699986306368--><><!--begin:1699986320952--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1699986320_cv>:&nbsp;</b></span>Correct:  I believe she took the 24-hour course.</div><!--end:1699986320952--><><!--begin:1699986331682--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1699986331_cv>:&nbsp;</b></span>Yes, that is the course</div><!--end:1699986331682--><><!--begin:1699986377966--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699986377_co>:&nbsp;</b></span>Her course will need to be reactivated at a 25% fee.</div><!--end:1699986377966--><><!--begin:1699986405977--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1699986406_cv>:&nbsp;</b></span>I will get back to you.  Thank you.</div><!--end:1699986405977--><><!--begin:1699986437836--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699986437_co>:&nbsp;</b></span>I sent you an email if you do want to proceed.</div><!--end:1699986437836--><><!--begin:1699986483529--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1699986483_cv>:&nbsp;</b></span>Please send the email of this chat and I will find out our next step. </div><!--end:1699986483529--><><!--begin:1699986506054--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699986505_co>:&nbsp;</b></span>The chat transcript is sent automatically I believe</div><!--end:1699986506054--><><!--begin:1699986515817--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1699986515_cv>:&nbsp;</b></span>Thank you.</div><!--end:1699986515817--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Our employee, Darnell Domingo, took the Hazwoper 8-hour refresher course but her test expired.  What options does she have to take the test?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Flora Errico!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nFlora Errico: Very well\r\nTiffany: I see Darnell Doming was registered for the online 24-Hour HAZWOPER course which expired in June incomplete.  Is this the course you are in need of? \r\nFlora Errico: Correct:  I believe she took the 24-hour course.\r\nFlora Errico: Yes, that is the course\r\nTiffany: Her course will need to be reactivated at a 25% fee.\r\nFlora Errico: I will get back to you.  Thank you.\r\nTiffany: I sent you an email if you do want to proceed.\r\nFlora Errico: Please send the email of this chat and I will find out our next step. \r\nTiffany: The chat transcript is sent automatically I believe\r\nFlora Errico: Thank you.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('324627120G8', 1699988608, 1699988904, 2, 23, 23, 5, 0, 0, 5, 1, 2175, 0, 0, 0, 0, 'Flora Errico', 'flora.errico@dupont.com', '136.226.67.108', '7f1d557b919137d3b78eba61e6acf91b', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Dupont-cus-', 'The last certificate I have for our employee, Fabian Villamizar, was dated 8/23/19; do you have any later certs for him?', '<div class=\'ca\'><div class=\'info_box\'><i>The last certificate I have for our employee, Fabian Villamizar, was dated 8/23/19; do you have any later certs for him?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699988610971--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699988610_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Flora Errico</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699988610971--><><!--begin:1699988629803--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1699988629_cv>:&nbsp;</b></span>Very well</div><!--end:1699988629803--><><!--begin:1699988678221--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699988678_co>:&nbsp;</b></span>One moment please</div><!--end:1699988678221--><><!--begin:1699988736637--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699988736_co>:&nbsp;</b></span>I show one dated in 2021 </div><!--end:1699988736637--><><!--begin:1699988770618--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1699988770_cv>:&nbsp;</b></span>Can you email that to me?</div><!--end:1699988770618--><><!--begin:1699988837168--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699988837_co>:&nbsp;</b></span>There is a small fee to reissue certificates.  You can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a></div><!--end:1699988837168--><><!--begin:1699988876083--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1699988876_cv>:&nbsp;</b></span>I will forward that information and we will decide.  Thank you!</div><!--end:1699988876083--><><!--begin:1699988886261--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699988886_co>:&nbsp;</b></span>You are welcome!</div><!--end:1699988886261--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'The last certificate I have for our employee, Fabian Villamizar, was dated 8/23/19; do you have any later certs for him?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Flora Errico!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nFlora Errico: Very well\r\nTiffany: One moment please\r\nTiffany: I show one dated in 2021 \r\nFlora Errico: Can you email that to me?\r\nTiffany: There is a small fee to reissue certificates.  You can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer\r\nFlora Errico: I will forward that information and we will decide.  Thank you!\r\nTiffany: You are welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('324634675KG', 1699996166, 1699996258, 2, 23, 26, 7, 0, 0, 5, 0, 1560, 0, 0, 0, 0, 'Dominique Gutierrez', 'dominique.gutierrez@cci-corporation.com', '66.244.171.154', '719443b71d993019659f87954bc7ee0c', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-CCi Manufacturing IL Corporation-cus-', 'Hello, I am inquiring whether a new registrant for an in person training event will receive instruction as to what time to arrive to the training, location, etc. Their e-mail address was provided when signing up. Thank You!', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I am inquiring whether a new registrant for an in person training event will receive instruction as to what time to arrive to the training, location, etc. Their e-mail address was provided when signing up. Thank You!</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699996172278--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699996172_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Dominique Gutierrez</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699996172278--><><!--begin:1699996202592--><div class=\'cv\'><span class=\'notranslate\'><b>Dominique Gutierrez<timestamp_1699996203_cv>:&nbsp;</b></span>Hi Tiffany, actually i just received the email I was inquiring about. Thank You!</div><!--end:1699996202592--><><!--begin:1699996233709--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699996233_co>:&nbsp;</b></span>You are welcome!</div><!--end:1699996233709--><><!--begin:1699996242234--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699996242_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1699996242234--><><!--begin:1699996250815--><div class=\'cv\'><span class=\'notranslate\'><b>Dominique Gutierrez<timestamp_1699996251_cv>:&nbsp;</b></span>That was all. Enjoy your day!</div><!--end:1699996250815--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, I am inquiring whether a new registrant for an in person training event will receive instruction as to what time to arrive to the training, location, etc. Their e-mail address was provided when signing up. Thank You!\r\nTiffany has joined the chat.\r\nTiffany: Hi, Dominique Gutierrez!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDominique Gutierrez: Hi Tiffany, actually i just received the email I was inquiring about. Thank You!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nDominique Gutierrez: That was all. Enjoy your day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('32469829243', 1700059787, 1700060060, 2, 23, 30, 8, 0, 0, 0, 0, 1841, 0, 0, 0, 0, 'Richard Lesser', 'richard@resolutionsdev.com', '76.154.242.98', 'bbc4ec167ef4ad25dc4872ef456cbee7', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-RE Solutions-cus-', 'Good morning!  I started OSHA 8 hour refresher yesterday on a different computer, and, now can\'t find the login window on your website.  Plz advise so I can continue training.', '<div class=\'ca\'><div class=\'info_box\'><i>Good morning!  I started OSHA 8 hour refresher yesterday on a different computer, and, now can\'t find the login window on your website.  Plz advise so I can continue training.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1700059790167--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700059790_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Richard Lesser</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1700059790167--><><!--begin:1700059810708--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700059810_co>:&nbsp;</b></span>Please ues the following link to log in: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1700059810708--><><!--begin:1700059846130--><div class=\'cv\'><span class=\'notranslate\'><b>Richard Lesser<timestamp_1700059845_cv>:&nbsp;</b></span>:-)</div><!--end:1700059846130--><><!--begin:1700059863411--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700059863_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1700059863411--><><!--begin:1700060061099--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700060060_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1700060061099--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Good morning!  I started OSHA 8 hour refresher yesterday on a different computer, and, now can\'t find the login window on your website.  Plz advise so I can continue training.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Richard Lesser!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Please ues the following link to log in: https://csregsonline.com/\r\nRichard Lesser: :-)\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('324702891J5', 1700064389, 1700064756, 2, 23, 32, 14, 0, 0, 0, 0, 2465, 0, 0, 0, 0, 'Addison', 'webba@mcohio.org', '144.121.183.134', '0c719bf717da99c7fb19e9884e36aa08', 'Select Area of Inquiry:-_-Other-cus-Company-_-Montgomery County, OH-cus-', 'wanted to ask about online hazwoper refresher\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>wanted to ask about online hazwoper refresher\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1700064392447--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700064392_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Addison</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1700064392447--><><!--begin:1700064401383--><div class=\'cv\'><span class=\'notranslate\'><b>Addison<timestamp_1700064401_cv>:&nbsp;</b></span>I am well</div><!--end:1700064401383--><><!--begin:1700064443269--><div class=\'cv\'><span class=\'notranslate\'><b>Addison<timestamp_1700064443_cv>:&nbsp;</b></span>I apologize if I have the wrong department. I just wanted to ask if OSHA accepts online classes for HAZWOPER 8 hour refreshers? I hadn&#39;t been aware they did, but saw you offered it</div><!--end:1700064443269--><><!--begin:1700064591963--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700064591_co>:&nbsp;</b></span>Yes we have that course available fully online.  The only time that OSHA requires a hands-on component is when a student is initially becoming 40-Hour HAZWOPER certified.  </div><!--end:1700064591963--><><!--begin:1700064631715--><div class=\'cv\'><span class=\'notranslate\'><b>Addison<timestamp_1700064631_cv>:&nbsp;</b></span>okay, great! I will talk with my boss about registering. Thank you. </div><!--end:1700064631715--><><!--begin:1700064640598--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700064640_co>:&nbsp;</b></span>You are welcome!</div><!--end:1700064640598--><><!--begin:1700064651019--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700064650_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1700064651019--><><!--begin:1700064755137--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700064754_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1700064755137--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'wanted to ask about online hazwoper refresher\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Addison!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAddison: I am well\r\nAddison: I apologize if I have the wrong department. I just wanted to ask if OSHA accepts online classes for HAZWOPER 8 hour refreshers? I hadn&#39;t been aware they did, but saw you offered it\r\nTiffany: Yes we have that course available fully online.  The only time that OSHA requires a hands-on component is when a student is initially becoming 40-Hour HAZWOPER certified.  \r\nAddison: okay, great! I will talk with my boss about registering. Thank you. \r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('324788096GA', 1700149573, 1700149889, 2, 23, 12, 7, 0, 0, 5, 0, 3277, 0, 0, 0, 0, 'Maddison', 'm.tanner@iwscorp.com', '208.98.197.59', 'b4486f57427145c235214cd5a03976d5', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Intelligent Wellhead Systems-cus-', 'Good morning! I am wondering if there is a way for me to see my purchase history and/or resend the course email to my employee?', '<div class=\'ca\'><div class=\'info_box\'><i>Good morning! I am wondering if there is a way for me to see my purchase history and/or resend the course email to my employee?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1700149576511--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700149576_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Maddison</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1700149576511--><><!--begin:1700149676382--><div class=\'cv\'><span class=\'notranslate\'><b>Maddison<timestamp_1700149672_cv>:&nbsp;</b></span>I&#39;m good thanks how are you?</div><!--end:1700149676382--><><!--begin:1700149688599--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700149688_co>:&nbsp;</b></span>I am good thank you</div><!--end:1700149688599--><><!--begin:1700149708231--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700149708_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1700149708231--><><!--begin:1700149715792--><div class=\'cv\'><span class=\'notranslate\'><b>Maddison<timestamp_1700149712_cv>:&nbsp;</b></span>Thanks!</div><!--end:1700149715792--><><!--begin:1700149783490--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700149783_co>:&nbsp;</b></span>When you log in your group manager account you can resend course invites to employees for courses that have not expired. </div><!--end:1700149783490--><><!--begin:1700149790381--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700149790_co>:&nbsp;</b></span>Log in Page: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1700149790381--><><!--begin:1700149835629--><div class=\'cv\'><span class=\'notranslate\'><b>Maddison<timestamp_1700149832_cv>:&nbsp;</b></span>Ohhh I see. </div><!--end:1700149835629--><><!--begin:1700149837983--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700149837_co>:&nbsp;</b></span>Under your company account you can see all online courses that were purchased but I do not believe it shows order history per say.  </div><!--end:1700149837983--><><!--begin:1700149850342--><div class=\'cv\'><span class=\'notranslate\'><b>Maddison<timestamp_1700149846_cv>:&nbsp;</b></span>Thank you so much! Idk why I couldn&#39;t find the login page. </div><!--end:1700149850342--><><!--begin:1700149860550--><div class=\'cv\'><span class=\'notranslate\'><b>Maddison<timestamp_1700149857_cv>:&nbsp;</b></span>This is what I needed</div><!--end:1700149860550--><><!--begin:1700149870073--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700149869_co>:&nbsp;</b></span>Great!</div><!--end:1700149870073--><><!--begin:1700149880470--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700149880_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1700149880470--><><!--begin:1700149891184--><div class=\'cv\'><span class=\'notranslate\'><b>Maddison<timestamp_1700149887_cv>:&nbsp;</b></span>Thats all! Thank you!</div><!--end:1700149891184--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Good morning! I am wondering if there is a way for me to see my purchase history and/or resend the course email to my employee?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Maddison!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMaddison: I&#39;m good thanks how are you?\r\nTiffany: I am good thank you\r\nTiffany: One moment while I look you up please\r\nMaddison: Thanks!\r\nTiffany: When you log in your group manager account you can resend course invites to employees for courses that have not expired. \r\nTiffany: Log in Page: https://csregsonline.com/\r\nMaddison: Ohhh I see. \r\nTiffany: Under your company account you can see all online courses that were purchased but I do not believe it shows order history per say.  \r\nMaddison: Thank you so much! Idk why I couldn&#39;t find the login page. \r\nMaddison: This is what I needed\r\nTiffany: Great!\r\nTiffany: Is there anything else I can assist you with today?\r\nMaddison: Thats all! Thank you!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('325129923Y9', 1700491413, 1700491518, 2, 23, 25, 2, 0, 0, 0, 0, 1497, 0, 0, 0, 0, 'Bernedette', 'bandersen@awdrew.com', '173.54.229.244', 'fa78b59795964ef35a5e02c861d07ca9', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-AW Drew Environmental-cus-', 'When will you be posting the 2024 dates for in-person training?', '<div class=\'ca\'><div class=\'info_box\'><i>When will you be posting the 2024 dates for in-person training?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1700491415514--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700491415_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Bernedette</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1700491415514--><><!--begin:1700491426044--><div class=\'cv\'><span class=\'notranslate\'><b>Bernedette<timestamp_1700491424_cv>:&nbsp;</b></span>great!</div><!--end:1700491426044--><><!--begin:1700491468605--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700491468_co>:&nbsp;</b></span>Hopefully those date will be posted within the next couple weeks.  </div><!--end:1700491468605--><><!--begin:1700491501444--><div class=\'cv\'><span class=\'notranslate\'><b>Bernedette<timestamp_1700491500_cv>:&nbsp;</b></span>ah ok.  thanks</div><!--end:1700491501444--><><!--begin:1700491510882--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700491510_co>:&nbsp;</b></span>You are welcome!</div><!--end:1700491510882--><><!--begin:1700491518893--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700491518_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1700491518893--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'When will you be posting the 2024 dates for in-person training?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Bernedette!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBernedette: great!\r\nTiffany: Hopefully those date will be posted within the next couple weeks.  \r\nBernedette: ah ok.  thanks\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('325151840H3', 1700513337, 1700513685, 2, 23, 32, 5, 0, 0, 0, 0, 2735, 0, 0, 0, 0, 'Noelle', 'Noelle@wecenvironmental.com', '71.195.113.239', '7cbcab7876121a92d340f76fcfa9c1e1', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Willbanks Environmental Consulting-cus-', 'How do we sign our employee up for the hands on portion of the 40 hour?', '<div class=\'ca\'><div class=\'info_box\'><i>How do we sign our employee up for the hands on portion of the 40 hour?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1700513340243--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700513340_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Noelle</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1700513340243--><><!--begin:1700513347239--><div class=\'cv\'><span class=\'notranslate\'><b>Noelle<timestamp_1700513347_cv>:&nbsp;</b></span>grea thanks</div><!--end:1700513347239--><><!--begin:1700513392358--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700513392_co>:&nbsp;</b></span>I canse dn you an email with direcitons</div><!--end:1700513392358--><><!--begin:1700513405654--><div class=\'cv\'><span class=\'notranslate\'><b>Noelle<timestamp_1700513406_cv>:&nbsp;</b></span>ok great</div><!--end:1700513405654--><><!--begin:1700513512537--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700513512_co>:&nbsp;</b></span>Just sent it</div><!--end:1700513512537--><><!--begin:1700513568336--><div class=\'cv\'><span class=\'notranslate\'><b>Noelle<timestamp_1700513569_cv>:&nbsp;</b></span>got it.  thank you i will call the office to sign him up</div><!--end:1700513568336--><><!--begin:1700513589496--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700513589_co>:&nbsp;</b></span>Or you can reply to my email :)</div><!--end:1700513589496--><><!--begin:1700513621039--><div class=\'cv\'><span class=\'notranslate\'><b>Noelle<timestamp_1700513621_cv>:&nbsp;</b></span>Ah, ok thanks. I will do that!</div><!--end:1700513621039--><><!--begin:1700513634884--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700513634_co>:&nbsp;</b></span>You are welcome!</div><!--end:1700513634884--><><!--begin:1700513648751--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700513648_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1700513648751--><><!--begin:1700513657263--><div class=\'cv\'><span class=\'notranslate\'><b>Noelle<timestamp_1700513657_cv>:&nbsp;</b></span>Not at this time, thank you!</div><!--end:1700513657263--><><!--begin:1700513672828--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700513672_co>:&nbsp;</b></span>You are welcome again!</div><!--end:1700513672828--><><!--begin:1700513678292--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700513678_co>:&nbsp;</b></span>Have a great day!</div><!--end:1700513678292--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'How do we sign our employee up for the hands on portion of the 40 hour?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Noelle!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nNoelle: grea thanks\r\nTiffany: I canse dn you an email with direcitons\r\nNoelle: ok great\r\nTiffany: Just sent it\r\nNoelle: got it.  thank you i will call the office to sign him up\r\nTiffany: Or you can reply to my email :)\r\nNoelle: Ah, ok thanks. I will do that!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nNoelle: Not at this time, thank you!\r\nTiffany: You are welcome again!\r\nTiffany: Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('325152026BQ', 1700513517, 1700513924, 2, 23, 26, 5, 0, 0, 0, 0, 3228, 0, 0, 0, 0, 'Madeline Edwards', 'madeline.edwards@stantec.com', '4.4.255.190', '22ba3b79b8169ae46dca8f814589fef4', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Stantec-cus-', 'Looking for a pdf of my 8-hr Hands-On Classroom HAZWOPER certification. Completed, misplaced the physical hard copy.', '<div class=\'ca\'><div class=\'info_box\'><i>Looking for a pdf of my 8-hr Hands-On Classroom HAZWOPER certification. Completed, misplaced the physical hard copy.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1700513520050--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700513519_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Madeline Edwards</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1700513520050--><><!--begin:1700513529587--><div class=\'cv\'><span class=\'notranslate\'><b>Madeline Edwards<timestamp_1700513529_cv>:&nbsp;</b></span>Good, how are you?</div><!--end:1700513529587--><><!--begin:1700513542343--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700513542_co>:&nbsp;</b></span>I am good thank you! There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1700513542343--><><!--begin:1700513655124--><div class=\'cv\'><span class=\'notranslate\'><b>Madeline Edwards<timestamp_1700513655_cv>:&nbsp;</b></span>Partially, for the part two authorization- I have changed supervisors since my original training, would my new supervisor be able to sign?</div><!--end:1700513655124--><><!--begin:1700513700665--><div class=\'cv\'><span class=\'notranslate\'><b>Madeline Edwards<timestamp_1700513700_cv>:&nbsp;</b></span>Ope, I&#39;m sorry, my chat box is on the small side so i only saw the second link</div><!--end:1700513700665--><><!--begin:1700513776893--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700513776_co>:&nbsp;</b></span>If you are still with the same company you do not need to complete the form you would use this link to submit your order: <a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br></div><!--end:1700513776893--><><!--begin:1700513924406--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700513924_co>:&nbsp;</b></span>Is there anything else I can assist you with for today?</div><!--end:1700513924406--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Looking for a pdf of my 8-hr Hands-On Classroom HAZWOPER certification. Completed, misplaced the physical hard copy.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Madeline Edwards!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMadeline Edwards: Good, how are you?\r\nTiffany: I am good thank you! There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nMadeline Edwards: Partially, for the part two authorization- I have changed supervisors since my original training, would my new supervisor be able to sign?\r\nMadeline Edwards: Ope, I&#39;m sorry, my chat box is on the small side so i only saw the second link\r\nTiffany: If you are still with the same company you do not need to complete the form you would use this link to submit your order: https://csregs.com/pages/certificate-request-for-sponsoring-employer\r\nTiffany: Is there anything else I can assist you with for today?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('325223949YX', 1700585437, 1700585625, 2, 23, 23, 2, 0, 0, 5, 0, 2712, 0, 0, 0, 0, 'Jackson Paul', 'jackson.paul@erm.com', '198.21.24.250', '7034feeb6145d81b08d34aba364ec9b4', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-ERM-cus-', 'I am interested in registering for the online 40-hour HAZWOPER training course, and I was curious how the scheduling works for 8-hour in-person training session works. ', '<div class=\'ca\'><div class=\'info_box\'><i>I am interested in registering for the online 40-hour HAZWOPER training course, and I was curious how the scheduling works for 8-hour in-person training session works. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1700585439584--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700585439_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jackson Paul</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1700585439584--><><!--begin:1700585468709--><div class=\'cv\'><span class=\'notranslate\'><b>Jackson Paul<timestamp_1700585467_cv>:&nbsp;</b></span>Good, you?</div><!--end:1700585468709--><><!--begin:1700585477380--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700585477_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1700585477380--><><!--begin:1700585522709--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700585522_co>:&nbsp;</b></span>After you complete the online portion you would either call or email our office to get registered for the hands-on dress-out portion.</div><!--end:1700585522709--><><!--begin:1700585561710--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700585561_co>:&nbsp;</b></span>WE currently schedule the dress-out portion with our 8-Hour HAZWOPER Refresher students so you can use the following link as a reference to the schedule <a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1700585561710--><><!--begin:1700585589503--><div class=\'cv\'><span class=\'notranslate\'><b>Jackson Paul<timestamp_1700585588_cv>:&nbsp;</b></span>Ok, perfect. </div><!--end:1700585589503--><><!--begin:1700585593882--><div class=\'cv\'><span class=\'notranslate\'><b>Jackson Paul<timestamp_1700585592_cv>:&nbsp;</b></span>Thanks for the info!</div><!--end:1700585593882--><><!--begin:1700585599182--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700585599_co>:&nbsp;</b></span>Of course!</div><!--end:1700585599182--><><!--begin:1700585611583--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700585611_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1700585611583--><><!--begin:1700585624394--><div class=\'cv\'><span class=\'notranslate\'><b>Jackson Paul<timestamp_1700585623_cv>:&nbsp;</b></span>Nope, that was it. Have a great day!</div><!--end:1700585624394--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am interested in registering for the online 40-hour HAZWOPER training course, and I was curious how the scheduling works for 8-hour in-person training session works. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Jackson Paul!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJackson Paul: Good, you?\r\nTiffany: I am good thank you!\r\nTiffany: After you complete the online portion you would either call or email our office to get registered for the hands-on dress-out portion.\r\nTiffany: WE currently schedule the dress-out portion with our 8-Hour HAZWOPER Refresher students so you can use the following link as a reference to the schedule https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nJackson Paul: Ok, perfect. \r\nJackson Paul: Thanks for the info!\r\nTiffany: Of course!\r\nTiffany: Is there anything else I can assist you with today?\r\nJackson Paul: Nope, that was it. Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('325736172JM', 1701097662, 1701098120, 2, 23, 22, 3, 0, 0, 5, 0, 2793, 0, 0, 0, 0, 'Ashley', 'ashley.koehler@gwplc.com', '12.9.73.66', '13f27a4646ddfa5f6f4199da624a9abd', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Games Workshop-cus-', 'I\'m wondering about 8-hr HAZWOPER BILT refresher options for January 2024', '<div class=\'ca\'><div class=\'info_box\'><i>I\'m wondering about 8-hr HAZWOPER BILT refresher options for January 2024</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1701097666791--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701097666_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ashley</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1701097666791--><><!--begin:1701097674439--><div class=\'cv\'><span class=\'notranslate\'><b>Ashley<timestamp_1701097678_cv>:&nbsp;</b></span>good, you?</div><!--end:1701097674439--><><!--begin:1701097686565--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701097686_co>:&nbsp;</b></span>I am good thank you</div><!--end:1701097686565--><><!--begin:1701097708970--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701097708_co>:&nbsp;</b></span>One moment and let me see if I have any dates I can provide to you for the VILT 8-Hour HAZWOPER</div><!--end:1701097708970--><><!--begin:1701097918662--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701097918_co>:&nbsp;</b></span>I do not see the 2024 VILT dates have been released yet.  I can reach out to you via email once I have the information available.  </div><!--end:1701097918662--><><!--begin:1701097966015--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701097965_co>:&nbsp;</b></span>Is there anything else I can assist you with at this time?</div><!--end:1701097966015--><><!--begin:1701098019548--><div class=\'cv\'><span class=\'notranslate\'><b>Ashley<timestamp_1701098023_cv>:&nbsp;</b></span>when will they be released?</div><!--end:1701098019548--><><!--begin:1701098038123--><div class=\'cv\'><span class=\'notranslate\'><b>Ashley<timestamp_1701098041_cv>:&nbsp;</b></span>or, yeah, an email would be excellent!</div><!--end:1701098038123--><><!--begin:1701098074043--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701098073_co>:&nbsp;</b></span>It should be released soon I know they are working on finalizing everything.  </div><!--end:1701098074043--><><!--begin:1701098081619--><div class=\'cv\'><span class=\'notranslate\'><b>Ashley<timestamp_1701098085_cv>:&nbsp;</b></span>coolio, thanks</div><!--end:1701098081619--><><!--begin:1701098085546--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701098085_co>:&nbsp;</b></span>I will reach out right when I have the info</div><!--end:1701098085546--><><!--begin:1701098098395--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701098098_co>:&nbsp;</b></span>You are welcome!</div><!--end:1701098098395--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I\'m wondering about 8-hr HAZWOPER BILT refresher options for January 2024\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ashley!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAshley: good, you?\r\nTiffany: I am good thank you\r\nTiffany: One moment and let me see if I have any dates I can provide to you for the VILT 8-Hour HAZWOPER\r\nTiffany: I do not see the 2024 VILT dates have been released yet.  I can reach out to you via email once I have the information available.  \r\nTiffany: Is there anything else I can assist you with at this time?\r\nAshley: when will they be released?\r\nAshley: or, yeah, an email would be excellent!\r\nTiffany: It should be released soon I know they are working on finalizing everything.  \r\nAshley: coolio, thanks\r\nTiffany: I will reach out right when I have the info\r\nTiffany: You are welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('325737452EH', 1701098934, 1701099308, 2, 19, 17, 12, 0, 0, 4, 0, 831, 0, 0, 0, 0, 'Mike', 'mike.traynor@wsp.com', '100.4.180.222', 'b5536e46c4c18d1bdcd97da69411b522', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-WSP-cus-', 'Are any 40-hr HAZWOPER classes lined up for NJ for January 2024?  Thanks, Mike T', '<div class=\'ca\'><div class=\'info_box\'><i>Are any 40-hr HAZWOPER classes lined up for NJ for January 2024?  Thanks, Mike T</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1701098951459--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1701098951_co>:&nbsp;</b></span>Hello Mike!</div><!--end:1701098951459--><><!--begin:1701099003806--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1701099003_co>:&nbsp;</b></span>The class listings for 2024 are supposed to be posted on the website shortly.</div><!--end:1701099003806--><><!--begin:1701099185239--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1701099185_co>:&nbsp;</b></span>Hello?</div><!--end:1701099185239--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Are any 40-hr HAZWOPER classes lined up for NJ for January 2024?  Thanks, Mike T\r\nTracy has joined the chat.\r\nTracy: Hello Mike!\r\nTracy: The class listings for 2024 are supposed to be posted on the website shortly.\r\nTracy: Hello?\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('325747647YZ', 1701109119, 1701109515, 2, 23, 7, 5, 0, 0, 0, 0, 2788, 0, 0, 0, 0, 'Shauna LaValley', 'slavalley@skyworksllc.com', '24.213.238.244', 'a95cbcf921e97d35ecf2ac075b5319c1', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Skyworks LLC-cus-', 'Hello, I am looking to sign up 50 people for DOT Drug & Alcohol Reasonable Suspicion Training for Supervisors and would like a quote. Can you help me with this?', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I am looking to sign up 50 people for DOT Drug & Alcohol Reasonable Suspicion Training for Supervisors and would like a quote. Can you help me with this?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1701109122332--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701109122_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Shauna LaValley</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1701109122332--><><!--begin:1701109131613--><div class=\'cv\'><span class=\'notranslate\'><b>Shauna LaValley<timestamp_1701109131_cv>:&nbsp;</b></span>I&#39;m good thank you.</div><!--end:1701109131613--><><!--begin:1701109152282--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701109152_co>:&nbsp;</b></span>Yes I can get a quote created and send you an email with the information as requested. </div><!--end:1701109152282--><><!--begin:1701109163894--><div class=\'cv\'><span class=\'notranslate\'><b>Shauna LaValley<timestamp_1701109163_cv>:&nbsp;</b></span>Sounds great!</div><!--end:1701109163894--><><!--begin:1701109198492--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701109198_co>:&nbsp;</b></span>Will you be paying by credit card?</div><!--end:1701109198492--><><!--begin:1701109237579--><div class=\'cv\'><span class=\'notranslate\'><b>Shauna LaValley<timestamp_1701109237_cv>:&nbsp;</b></span>Yes, however at this time I am only comparing quotes from multiple companies,</div><!--end:1701109237579--><><!--begin:1701109263201--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701109263_co>:&nbsp;</b></span>I understand is there anything else I can assist you with today?</div><!--end:1701109263201--><><!--begin:1701109318198--><div class=\'cv\'><span class=\'notranslate\'><b>Shauna LaValley<timestamp_1701109317_cv>:&nbsp;</b></span>That will be all. Thank you for your help on this.</div><!--end:1701109318198--><><!--begin:1701109332315--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701109332_co>:&nbsp;</b></span>You are welcome!</div><!--end:1701109332315--><><!--begin:1701109336819--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701109336_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1701109336819--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, I am looking to sign up 50 people for DOT Drug & Alcohol Reasonable Suspicion Training for Supervisors and would like a quote. Can you help me with this?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Shauna LaValley!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nShauna LaValley: I&#39;m good thank you.\r\nTiffany: Yes I can get a quote created and send you an email with the information as requested. \r\nShauna LaValley: Sounds great!\r\nTiffany: Will you be paying by credit card?\r\nShauna LaValley: Yes, however at this time I am only comparing quotes from multiple companies,\r\nTiffany: I understand is there anything else I can assist you with today?\r\nShauna LaValley: That will be all. Thank you for your help on this.\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3257598505G', 1701121342, 1701121501, 2, 23, 27, 4, 0, 0, 5, 0, 3464, 0, 0, 0, 0, 'Christina Hebert', 'hebertc3@michigan.gov', '136.181.195.44', 'ee5a25f641736c244183c2d362d5f4a6', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Michigan EGLE-cus-', 'Hello, \r\n\r\nI am looking at signing an employee up for 24-hour HAZWOPER training in Michigan. On your website I only see one upcoming course being offered in Lansing. In the past you have also offered courses in the metro Detroit area (Southfield I believe). I was just wondering if you would be offering more upcoming courses in that location as well, or if it will just be in Lansing? ', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, \r\n\r\nI am looking at signing an employee up for 24-hour HAZWOPER training in Michigan. On your website I only see one upcoming course being offered in Lansing. In the past you have also offered courses in the metro Detroit area (Southfield I believe). I was just wondering if you would be offering more upcoming courses in that location as well, or if it will just be in Lansing? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1701121345894--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701121345_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Christina Hebert</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1701121345894--><><!--begin:1701121359057--><div class=\'cv\'><span class=\'notranslate\'><b>Christina Hebert<timestamp_1701121359_cv>:&nbsp;</b></span>I&#39;m good, how are you?</div><!--end:1701121359057--><><!--begin:1701121367180--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701121367_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1701121367180--><><!--begin:1701121392900--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701121392_co>:&nbsp;</b></span>New dates have just been uploaded</div><!--end:1701121392900--><><!--begin:1701121416909--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701121416_co>:&nbsp;</b></span>Can you verify you refresh your page or use the below link <a href=\'https://csregs.com/collections/24-hour-hazwoper-occasional-site-worker\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/24-hour-hazwoper-occasional-site-worker</a></div><!--end:1701121416909--><><!--begin:1701121442124--><div class=\'cv\'><span class=\'notranslate\'><b>Christina Hebert<timestamp_1701121442_cv>:&nbsp;</b></span>I just refreshed my page and I see the new dates now!</div><!--end:1701121442124--><><!--begin:1701121450749--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701121450_co>:&nbsp;</b></span>We only have one remaining MI class scheduled for 2023 but there are more in 2024</div><!--end:1701121450749--><><!--begin:1701121460782--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701121460_co>:&nbsp;</b></span>Great news!</div><!--end:1701121460782--><><!--begin:1701121468736--><div class=\'cv\'><span class=\'notranslate\'><b>Christina Hebert<timestamp_1701121468_cv>:&nbsp;</b></span>That&#39;s perfect, thank you so much for your help!</div><!--end:1701121468736--><><!--begin:1701121469456--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701121469_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1701121469456--><><!--begin:1701121479524--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701121479_co>:&nbsp;</b></span>Of course! My pleasure!</div><!--end:1701121479524--><><!--begin:1701121485644--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701121485_co>:&nbsp;</b></span>You are welcome!</div><!--end:1701121485644--><><!--begin:1701121487074--><div class=\'cv\'><span class=\'notranslate\'><b>Christina Hebert<timestamp_1701121487_cv>:&nbsp;</b></span>Nope, I&#39;m all set. Thank you very much. Have a great night</div><!--end:1701121487074--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, \r\n\r\nI am looking at signing an employee up for 24-hour HAZWOPER training in Michigan. On your website I only see one upcoming course being offered in Lansing. In the past you have also offered courses in the metro Detroit area (Southfield I believe). I was just wondering if you would be offering more upcoming courses in that location as well, or if it will just be in Lansing? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Christina Hebert!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nChristina Hebert: I&#39;m good, how are you?\r\nTiffany: I am good thank you!\r\nTiffany: New dates have just been uploaded\r\nTiffany: Can you verify you refresh your page or use the below link https://csregs.com/collections/24-hour-hazwoper-occasional-site-worker\r\nChristina Hebert: I just refreshed my page and I see the new dates now!\r\nTiffany: We only have one remaining MI class scheduled for 2023 but there are more in 2024\r\nTiffany: Great news!\r\nChristina Hebert: That&#39;s perfect, thank you so much for your help!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: Of course! My pleasure!\r\nTiffany: You are welcome!\r\nChristina Hebert: Nope, I&#39;m all set. Thank you very much. Have a great night\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('325839437WN', 1701200937, 1701201193, 2, 22, 35, 16, 0, 0, 5, 0, 2130, 0, 0, 0, 0, 'caroline', 'caroline.mead@anheuser-busch.com', '104.36.139.98', '3b45f9203b3896afe8f7f17c657d8f16', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Anheuser-busch-cus-', 'Where is the Atlanta 40 hour HAZMAT training location?', '<div class=\'ca\'><div class=\'info_box\'><i>Where is the Atlanta 40 hour HAZMAT training location?</i></div></div><><div class=\'ca\'><b>Drew</b> has joined the chat.</div><><!--begin:1701201012822--><div class=\'co\'><span class=\'notranslate\'><b>Drew<timestamp_1701201012_co>:&nbsp;</b></span>Hello Caroline, the Atlanta location is 1231 Hwy 54 W, Fayetteville, GA 30214.</div><!--end:1701201012822--><><!--begin:1701201056433--><div class=\'cv\'><span class=\'notranslate\'><b>caroline<timestamp_1701201056_cv>:&nbsp;</b></span>Okay great - and that is for the class next week?</div><!--end:1701201056433--><><!--begin:1701201069323--><div class=\'cv\'><span class=\'notranslate\'><b>caroline<timestamp_1701201069_cv>:&nbsp;</b></span>December 5th -8th </div><!--end:1701201069323--><><!--begin:1701201076152--><div class=\'co\'><span class=\'notranslate\'><b>Drew<timestamp_1701201076_co>:&nbsp;</b></span>Yep.</div><!--end:1701201076152--><><!--begin:1701201105264--><div class=\'cv\'><span class=\'notranslate\'><b>caroline<timestamp_1701201105_cv>:&nbsp;</b></span>Do you know the hours of the class?</div><!--end:1701201105264--><><!--begin:1701201111162--><div class=\'cv\'><span class=\'notranslate\'><b>caroline<timestamp_1701201111_cv>:&nbsp;</b></span>when it starts and ends?</div><!--end:1701201111162--><><!--begin:1701201134531--><div class=\'co\'><span class=\'notranslate\'><b>Drew<timestamp_1701201134_co>:&nbsp;</b></span>It start at 8:00 a.m. and ends roughly at 6:00 p.m.</div><!--end:1701201134531--><><!--begin:1701201161937--><div class=\'cv\'><span class=\'notranslate\'><b>caroline<timestamp_1701201162_cv>:&nbsp;</b></span>Okay thank you</div><!--end:1701201161937--><><!--begin:1701201189596--><div class=\'co\'><span class=\'notranslate\'><b>Drew<timestamp_1701201189_co>:&nbsp;</b></span>Anything else I can help with?</div><!--end:1701201189596--><><!--begin:1701201190421--><div class=\'cv\'><span class=\'notranslate\'><b>caroline<timestamp_1701201190_cv>:&nbsp;</b></span>Thats all the questions I have. Have a good day</div><!--end:1701201190421--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Where is the Atlanta 40 hour HAZMAT training location?\r\nDrew has joined the chat.\r\nDrew: Hello Caroline, the Atlanta location is 1231 Hwy 54 W, Fayetteville, GA 30214.\r\ncaroline: Okay great - and that is for the class next week?\r\ncaroline: December 5th -8th \r\nDrew: Yep.\r\ncaroline: Do you know the hours of the class?\r\ncaroline: when it starts and ends?\r\nDrew: It start at 8:00 a.m. and ends roughly at 6:00 p.m.\r\ncaroline: Okay thank you\r\nDrew: Anything else I can help with?\r\ncaroline: Thats all the questions I have. Have a good day\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('325921399CN', 1701282888, 1701283220, 2, 23, 23, 5, 0, 0, 0, 0, 2256, 0, 0, 0, 0, 'Bankole Arowobusoye', 'Bankarow@yahoo.com', '66.249.100.244', 'f47472b64b44090c3550156b07f3edd4', 'Select Area of Inquiry:-_-Other-cus-Company-_-Kiewit-cus-', 'I am inquiring about your 40 hour Hazwoper training. Is there a requirement for an additional 3 days employer supervised field training after doing the course with you?', '<div class=\'ca\'><div class=\'info_box\'><i>I am inquiring about your 40 hour Hazwoper training. Is there a requirement for an additional 3 days employer supervised field training after doing the course with you?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1701282890445--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701282890_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Bankole Arowobusoye</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1701282890445--><><!--begin:1701282909409--><div class=\'cv\'><span class=\'notranslate\'><b>Bankole Arowobusoye<timestamp_1701282909_cv>:&nbsp;</b></span>good</div><!--end:1701282909409--><><!--begin:1701283037589--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701283037_co>:&nbsp;</b></span>We do not do the 3 day field training after the initial 40-Hours of training and dress-out exercises are complete.</div><!--end:1701283037589--><><!--begin:1701283073052--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701283072_co>:&nbsp;</b></span>Those are usually done on the job along with job specfic training.  </div><!--end:1701283073052--><><!--begin:1701283120847--><div class=\'cv\'><span class=\'notranslate\'><b>Bankole Arowobusoye<timestamp_1701283121_cv>:&nbsp;</b></span>ok</div><!--end:1701283120847--><><!--begin:1701283135734--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701283135_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1701283135734--><><!--begin:1701283137472--><div class=\'cv\'><span class=\'notranslate\'><b>Bankole Arowobusoye<timestamp_1701283138_cv>:&nbsp;</b></span>Thanks</div><!--end:1701283137472--><><!--begin:1701283204924--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701283204_co>:&nbsp;</b></span>You are welcome!</div><!--end:1701283204924--><><!--begin:1701283221042--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701283220_co>:&nbsp;</b></span>Is there anything else I can help you with today?</div><!--end:1701283221042--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I am inquiring about your 40 hour Hazwoper training. Is there a requirement for an additional 3 days employer supervised field training after doing the course with you?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Bankole Arowobusoye!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBankole Arowobusoye: good\r\nTiffany: We do not do the 3 day field training after the initial 40-Hours of training and dress-out exercises are complete.\r\nTiffany: Those are usually done on the job along with job specfic training.  \r\nBankole Arowobusoye: ok\r\nTiffany: Is there anything else I can assist you with today?\r\nBankole Arowobusoye: Thanks\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can help you with today?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('326080765T3', 1701442256, 1701442676, 2, 23, 26, 5, 0, 0, 5, 0, 3085, 486, 0, 0, 0, 'Vicki Brown', 'vibrown@llu.edu', '143.197.222.231', '9837a82d3a27d60f604d144e64a85376', 'Select Area of Inquiry:-_-Other-cus-Company-_-Loma Linda University Health -cus-', 'Is there a representative in my area that I can email?  I used to email Abe Baker, but his email that I had doesn\'t work. \r\nWe have 2 people that need 40-Hour Hazwoper in-person training. I\'d like to see a schedule, get prices, possibly a quote and work through a representative. \r\nI look forward to hearing from someone. Thank you, Vicki', '<div class=\'ca\'><div class=\'info_box\'><i>Is there a representative in my area that I can email?  I used to email Abe Baker, but his email that I had doesn\'t work. \r\nWe have 2 people that need 40-Hour Hazwoper in-person training. I\'d like to see a schedule, get prices, possibly a quote and work through a representative. \r\nI look forward to hearing from someone. Thank you, Vicki</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1701442258872--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701442258_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Vicki Brown</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1701442258872--><><!--begin:1701442283082--><div class=\'cv\'><span class=\'notranslate\'><b>Vicki Brown<timestamp_1701442283_cv>:&nbsp;</b></span>Hi Tiffany. I&#39;m very blessed! You?</div><!--end:1701442283082--><><!--begin:1701442303026--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701442302_co>:&nbsp;</b></span>Great news! Blessed as well.</div><!--end:1701442303026--><><!--begin:1701442339424--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701442339_co>:&nbsp;</b></span>You can always email into <a href=\'mailto:customerservice@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>customerservice@csregs.com</a> for assistance </div><!--end:1701442339424--><><!--begin:1701442352700--><div class=\'cv\'><span class=\'notranslate\'><b>Vicki Brown<timestamp_1701442352_cv>:&nbsp;</b></span>can you get me hooked up with a new rep?</div><!--end:1701442352700--><><!--begin:1701442357265--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701442357_co>:&nbsp;</b></span>I will get your emails and if I cannot respond Tracy can assist you.</div><!--end:1701442357265--><><!--begin:1701442387798--><div class=\'cv\'><span class=\'notranslate\'><b>Vicki Brown<timestamp_1701442387_cv>:&nbsp;</b></span>Okay, I will use the email you sent to start.</div><!--end:1701442387798--><><!--begin:1701442417193--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701442417_co>:&nbsp;</b></span>We have restructured a bit so we do not have specific reps for each customer but if you prefer only one point of contact I am happy to be that for you.</div><!--end:1701442417193--><><!--begin:1701442448611--><div class=\'cv\'><span class=\'notranslate\'><b>Vicki Brown<timestamp_1701442448_cv>:&nbsp;</b></span>Okay, I understand.  that&#39;s all I needed. Thank you so much and have a wonderful day.</div><!--end:1701442448611--><><!--begin:1701442495844--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701442495_co>:&nbsp;</b></span>You are welcome and you have a wonderful day as well!!</div><!--end:1701442495844--><><!--begin:1701442512253--><div class=\'cv\'><span class=\'notranslate\'><b>Vicki Brown<timestamp_1701442512_cv>:&nbsp;</b></span>Thanks. </div><!--end:1701442512253--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Is there a representative in my area that I can email?  I used to email Abe Baker, but his email that I had doesn\'t work. \r\nWe have 2 people that need 40-Hour Hazwoper in-person training. I\'d like to see a schedule, get prices, possibly a quote and work through a representative. \r\nI look forward to hearing from someone. Thank you, Vicki\r\nTiffany has joined the chat.\r\nTiffany: Hi, Vicki Brown!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nVicki Brown: Hi Tiffany. I&#39;m very blessed! You?\r\nTiffany: Great news! Blessed as well.\r\nTiffany: You can always email into mailto:customerservice@csregs.com for assistance \r\nVicki Brown: can you get me hooked up with a new rep?\r\nTiffany: I will get your emails and if I cannot respond Tracy can assist you.\r\nVicki Brown: Okay, I will use the email you sent to start.\r\nTiffany: We have restructured a bit so we do not have specific reps for each customer but if you prefer only one point of contact I am happy to be that for you.\r\nVicki Brown: Okay, I understand.  that&#39;s all I needed. Thank you so much and have a wonderful day.\r\nTiffany: You are welcome and you have a wonderful day as well!!\r\nVicki Brown: Thanks. \r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('326086953XW', 1701448446, 1701448749, 2, 23, 28, 7, 0, 0, 0, 0, 3205, 0, 0, 0, 0, 'Zachary Rundell', 'zachary.rundell@tceq.texas.gov', '163.234.245.42', '6cffd272fe11e9fa20ad1a562a48016f', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Texas Commission on Environmental Quality-cus-', 'Hello,\r\nI have finished the online portion of my 40 Hour Hazwoper training & I would like to schedule my 8-Hour \"Hands-On\" Dress out training class. I would like to schedule it at the Dallas North location next week.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello,\r\nI have finished the online portion of my 40 Hour Hazwoper training & I would like to schedule my 8-Hour \"Hands-On\" Dress out training class. I would like to schedule it at the Dallas North location next week.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1701448449367--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701448449_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Zachary Rundell</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1701448449367--><><!--begin:1701448462955--><div class=\'cv\'><span class=\'notranslate\'><b>Zachary Rundell<timestamp_1701448462_cv>:&nbsp;</b></span>Im good thanks for asking</div><!--end:1701448462955--><><!--begin:1701448480868--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701448480_co>:&nbsp;</b></span>Great news!</div><!--end:1701448480868--><><!--begin:1701448498218--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701448498_co>:&nbsp;</b></span>I will get you registered as requested and send you an email with the class details in a moment.</div><!--end:1701448498218--><><!--begin:1701448514946--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701448514_co>:&nbsp;</b></span>Is <a href=\'tel:8175885940\' target=\'_blank\' rel=\'noopener noreferrer\'>(817) 588-5940</a><br>still a good number to reach you at?</div><!--end:1701448514946--><><!--begin:1701448525137--><div class=\'cv\'><span class=\'notranslate\'><b>Zachary Rundell<timestamp_1701448525_cv>:&nbsp;</b></span>Yes</div><!--end:1701448525137--><><!--begin:1701448543016--><div class=\'cv\'><span class=\'notranslate\'><b>Zachary Rundell<timestamp_1701448543_cv>:&nbsp;</b></span>Great, thank you</div><!--end:1701448543016--><><!--begin:1701448570091--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701448569_co>:&nbsp;</b></span>You are welcome!</div><!--end:1701448570091--><><!--begin:1701448597148--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701448596_co>:&nbsp;</b></span>I just sent you the email now.</div><!--end:1701448597148--><><!--begin:1701448606789--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701448606_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1701448606789--><><!--begin:1701448689225--><div class=\'cv\'><span class=\'notranslate\'><b>Zachary Rundell<timestamp_1701448689_cv>:&nbsp;</b></span>Thanks! Just to confirm, the class will be on 12/8 right? Can you tell me what time the class is scheduled to start and end that day?</div><!--end:1701448689225--><><!--begin:1701448725907--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701448725_co>:&nbsp;</b></span>Yes.  Al the class details are in the email I just sent</div><!--end:1701448725907--><><!--begin:1701448742624--><div class=\'cv\'><span class=\'notranslate\'><b>Zachary Rundell<timestamp_1701448742_cv>:&nbsp;</b></span>great I just got it. Thanks!</div><!--end:1701448742624--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello,\r\nI have finished the online portion of my 40 Hour Hazwoper training & I would like to schedule my 8-Hour \"Hands-On\" Dress out training class. I would like to schedule it at the Dallas North location next week.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Zachary Rundell!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nZachary Rundell: Im good thanks for asking\r\nTiffany: Great news!\r\nTiffany: I will get you registered as requested and send you an email with the class details in a moment.\r\nTiffany: Is tel:8175885940still a good number to reach you at?\r\nZachary Rundell: Yes\r\nZachary Rundell: Great, thank you\r\nTiffany: You are welcome!\r\nTiffany: I just sent you the email now.\r\nTiffany: Is there anything else I can assist you with today?\r\nZachary Rundell: Thanks! Just to confirm, the class will be on 12/8 right? Can you tell me what time the class is scheduled to start and end that day?\r\nTiffany: Yes.  Al the class details are in the email I just sent\r\nZachary Rundell: great I just got it. Thanks!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('326103253BK', 1701464728, 1701465258, 1, 23, 9, 6, 0, 0, 5, 0, 6370, 0, 0, 0, 0, 'Abigail ', 'abigail.porter@arcadis.com', '157.131.186.62', 'e0d4fe4c02f9812f2596f288a51b9ba2', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Arcadis U.S., Inc. -cus-Online Course-_-40 HR HAZWOPER -cus-', 'In the section: Ionizing Radiation, the screen won\'t advance past the \"Ionizing Radiation Pre-assessment\".  I\'ve restarted my computer, deleted browser history, but I\'m unsure what to try next to resolve this issue.  ', '<div class=\'ca\'><div class=\'info_box\'><i>In the section: Ionizing Radiation, the screen won\'t advance past the \"Ionizing Radiation Pre-assessment\".  I\'ve restarted my computer, deleted browser history, but I\'m unsure what to try next to resolve this issue.  </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1701464729717--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701464729_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Abigail </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1701464729717--><><!--begin:1701464751429--><div class=\'cv\'><span class=\'notranslate\'><b>Abigail <timestamp_1701464751_cv>:&nbsp;</b></span>hello Tiffany!</div><!--end:1701464751429--><><!--begin:1701464805789--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701464805_co>:&nbsp;</b></span>Can you please exit the module?</div><!--end:1701464805789--><><!--begin:1701464824233--><div class=\'cv\'><span class=\'notranslate\'><b>Abigail <timestamp_1701464824_cv>:&nbsp;</b></span>Yes.  Closed</div><!--end:1701464824233--><><!--begin:1701464872567--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701464872_co>:&nbsp;</b></span>There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:<br><br>Your session will &quot;time out&quot; if you are inactive  for 10 minutes<br>Module quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the exam<br>Not completing ALL module activities (including student activities, videos and interactions or skipping pages)<br>Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer)<br> <br>Do you have ANY questions on the above?</div><!--end:1701464872567--><><!--begin:1701464920143--><div class=\'cv\'><span class=\'notranslate\'><b>Abigail <timestamp_1701464920_cv>:&nbsp;</b></span>no, these don&#39;t apply.</div><!--end:1701464920143--><><!--begin:1701464927170--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701464927_co>:&nbsp;</b></span>I do show several &quot;time outs&quot; on your account.  </div><!--end:1701464927170--><><!--begin:1701464941759--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701464941_co>:&nbsp;</b></span>I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.<br><br>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1701464941759--><><!--begin:1701465003335--><div class=\'cv\'><span class=\'notranslate\'><b>Abigail <timestamp_1701465003_cv>:&nbsp;</b></span>I don&#39;t need the pass, I would like to work through the module ... it just won&#39;t advance. </div><!--end:1701465003335--><><!--begin:1701465064305--><div class=\'cv\'><span class=\'notranslate\'><b>Abigail <timestamp_1701465064_cv>:&nbsp;</b></span>My internet was acting up and I believe there was a delay, which might have led to a miss or rapid input of information (to many nexts, backs, etc. all in that section)</div><!--end:1701465064305--><><!--begin:1701465115443--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701465115_co>:&nbsp;</b></span>Since it is stuck,  I have to mark is as passed to clear the module error.  You can start the module from the begining and the error should be cleared out. But you need to have a strong internet connection to avoid other errors from occuring. </div><!--end:1701465115443--><><!--begin:1701465174462--><div class=\'cv\'><span class=\'notranslate\'><b>Abigail <timestamp_1701465174_cv>:&nbsp;</b></span>Great, thank you!  I&#39;ll review the information in the &quot;stuck&quot; area this afternoon. </div><!--end:1701465174462--><><!--begin:1701465212252--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701465212_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1701465212252--><><!--begin:1701465237815--><div class=\'cv\'><span class=\'notranslate\'><b>Abigail <timestamp_1701465238_cv>:&nbsp;</b></span>No, thank you for your time and help!</div><!--end:1701465237815--><><!--begin:1701465250283--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701465250_co>:&nbsp;</b></span>You are welcome!</div><!--end:1701465250283--><><!--begin:1701465257514--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701465257_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1701465257514--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'In the section: Ionizing Radiation, the screen won\'t advance past the \"Ionizing Radiation Pre-assessment\".  I\'ve restarted my computer, deleted browser history, but I\'m unsure what to try next to resolve this issue.  \r\nTiffany has joined the chat.\r\nTiffany: Hi, Abigail !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAbigail : hello Tiffany!\r\nTiffany: Can you please exit the module?\r\nAbigail : Yes.  Closed\r\nTiffany: There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:Your session will &quot;time out&quot; if you are inactive  for 10 minutesModule quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the examNot completing ALL module activities (including student activities, videos and interactions or skipping pages)Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer) Do you have ANY questions on the above?\r\nAbigail : no, these don&#39;t apply.\r\nTiffany: I do show several &quot;time outs&quot; on your account.  \r\nTiffany: I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.Going forward, avoid the following while training and follow these Tips:*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)*Remain fully engaged in the course while training.*Refrain from:1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehensionFinally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.Can I help with anything else today?\r\nAbigail : I don&#39;t need the pass, I would like to work through the module ... it just won&#39;t advance. \r\nAbigail : My internet was acting up and I believe there was a delay, which might have led to a miss or rapid input of information (to many nexts, backs, etc. all in that section)\r\nTiffany: Since it is stuck,  I have to mark is as passed to clear the module error.  You can start the module from the begining and the error should be cleared out. But you need to have a strong internet connection to avoid other errors from occuring. \r\nAbigail : Great, thank you!  I&#39;ll review the information in the &quot;stuck&quot; area this afternoon. \r\nTiffany: Is there anything else I can assist you with today?\r\nAbigail : No, thank you for your time and help!\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('326342615NE', 1701704106, 1701704270, 2, 23, 26, 4, 0, 0, 0, 0, 3156, 0, 0, 0, 0, 'Laurie Chilcote', 'Laurie_Chilcote@coxcolvin.com', '70.63.22.34', '80e27172acdbae9b0e8f3ebe7f79d56d', 'Select Area of Inquiry:-_-Other-cus-Company-_-Cox-Colvin & Associates, Inc.-cus-', 'Location of Training in Cincinnati, Ohio December 19-22, 2023?', '<div class=\'ca\'><div class=\'info_box\'><i>Location of Training in Cincinnati, Ohio December 19-22, 2023?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1701704109949--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701704109_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Laurie Chilcote</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1701704109949--><><!--begin:1701704131911--><div class=\'cv\'><span class=\'notranslate\'><b>Laurie Chilcote<timestamp_1701704131_cv>:&nbsp;</b></span>I&#39;m fine,.  How are you?  I hope you had a nice weekend.</div><!--end:1701704131911--><><!--begin:1701704163947--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701704163_co>:&nbsp;</b></span>I am good thank you. </div><!--end:1701704163947--><><!--begin:1701704165063--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701704164_co>:&nbsp;</b></span>It is currently scheduled to be held at: Fairfield Inn & Suites Uptown/University<br>2500 South Market St<br>Cincinnati OH 45219</div><!--end:1701704165063--><><!--begin:1701704169988--><div class=\'cv\'><span class=\'notranslate\'><b>Laurie Chilcote<timestamp_1701704170_cv>:&nbsp;</b></span>Thank you</div><!--end:1701704169988--><><!--begin:1701704182622--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701704182_co>:&nbsp;</b></span>You are welcome!</div><!--end:1701704182622--><><!--begin:1701704189428--><div class=\'cv\'><span class=\'notranslate\'><b>Laurie Chilcote<timestamp_1701704189_cv>:&nbsp;</b></span>Will we receive a schedule?</div><!--end:1701704189428--><><!--begin:1701704196404--><div class=\'cv\'><span class=\'notranslate\'><b>Laurie Chilcote<timestamp_1701704196_cv>:&nbsp;</b></span>I download the course outline</div><!--end:1701704196404--><><!--begin:1701704232052--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701704231_co>:&nbsp;</b></span>I will process the order in a minute and you will receive a confirmation email with class dates and times.  </div><!--end:1701704232052--><><!--begin:1701704238779--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701704238_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1701704238779--><><!--begin:1701704247852--><div class=\'cv\'><span class=\'notranslate\'><b>Laurie Chilcote<timestamp_1701704247_cv>:&nbsp;</b></span>Thank you so much.  Have a fantastic day!</div><!--end:1701704247852--><><!--begin:1701704259481--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701704259_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1701704259481--><><!--begin:1701704263194--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701704263_co>:&nbsp;</b></span>You as well!</div><!--end:1701704263194--><><!--begin:1701704267828--><div class=\'cv\'><span class=\'notranslate\'><b>Laurie Chilcote<timestamp_1701704267_cv>:&nbsp;</b></span>Take care bye</div><!--end:1701704267828--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Location of Training in Cincinnati, Ohio December 19-22, 2023?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Laurie Chilcote!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nLaurie Chilcote: I&#39;m fine,.  How are you?  I hope you had a nice weekend.\r\nTiffany: I am good thank you. \r\nTiffany: It is currently scheduled to be held at: Fairfield Inn & Suites Uptown/University2500 South Market StCincinnati OH 45219\r\nLaurie Chilcote: Thank you\r\nTiffany: You are welcome!\r\nLaurie Chilcote: Will we receive a schedule?\r\nLaurie Chilcote: I download the course outline\r\nTiffany: I will process the order in a minute and you will receive a confirmation email with class dates and times.  \r\nTiffany: Is there anything else I can assist you with today?\r\nLaurie Chilcote: Thank you so much.  Have a fantastic day!\r\nTiffany: You are most welcome!\r\nTiffany: You as well!\r\nLaurie Chilcote: Take care bye\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('32635110773', 1701712604, 1701713042, 2, 23, 33, 10, 0, 0, 0, 0, 4585, 0, 0, 0, 0, 'Laurie Chilcote', 'Laurie_Chilcote@COXCOLVIN.COM', '70.63.22.34', 'a1f5ea71bc2b60406588d98a811e2bb7', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Cox-Colvin & Associates, Inc-cus-', 'Verification of class', '<div class=\'ca\'><div class=\'info_box\'><i>Verification of class</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1701712608055--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701712607_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Laurie Chilcote</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1701712608055--><><!--begin:1701712632124--><div class=\'cv\'><span class=\'notranslate\'><b>Laurie Chilcote<timestamp_1701712632_cv>:&nbsp;</b></span>Hi Tiffany</div><!--end:1701712632124--><><!--begin:1701712650380--><div class=\'cv\'><span class=\'notranslate\'><b>Laurie Chilcote<timestamp_1701712650_cv>:&nbsp;</b></span>Thank you for your assistance getting Evan Cohen registered.  I had a quick question.</div><!--end:1701712650380--><><!--begin:1701712665680--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701712665_co>:&nbsp;</b></span>SUre thing!</div><!--end:1701712665680--><><!--begin:1701712669879--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701712669_co>:&nbsp;</b></span>How can I help?</div><!--end:1701712669879--><><!--begin:1701712679004--><div class=\'cv\'><span class=\'notranslate\'><b>Laurie Chilcote<timestamp_1701712679_cv>:&nbsp;</b></span>I noticed that it said the class was not for sure.  Is the class in Cleveland the week for sure going to happen?</div><!--end:1701712679004--><><!--begin:1701712692933--><div class=\'cv\'><span class=\'notranslate\'><b>Laurie Chilcote<timestamp_1701712693_cv>:&nbsp;</b></span>the week before the one he is currently registered?</div><!--end:1701712692933--><><!--begin:1701712704813--><div class=\'cv\'><span class=\'notranslate\'><b>Laurie Chilcote<timestamp_1701712704_cv>:&nbsp;</b></span>When do you decide to proceed with the class?</div><!--end:1701712704813--><><!--begin:1701712777515--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701712777_co>:&nbsp;</b></span>The Cleveland, OH class is pending as well.  Management will make each classes final status update the Wednesday before the class.  So this Wednesday we will know if Cleveland, OH is confirmed or cancelled.  </div><!--end:1701712777515--><><!--begin:1701712812176--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701712812_co>:&nbsp;</b></span>Cleveland, OH does hav emore registrations and is more likely to be confirmed then Cincinnati, OH at this time.  </div><!--end:1701712812176--><><!--begin:1701712925390--><div class=\'cv\'><span class=\'notranslate\'><b>Laurie Chilcote<timestamp_1701712925_cv>:&nbsp;</b></span>Would it be possible to decide on Wednesday, once Cleveland is confirmed to switch him to the Cleveland class?</div><!--end:1701712925390--><><!--begin:1701712935662--><div class=\'cv\'><span class=\'notranslate\'><b>Laurie Chilcote<timestamp_1701712935_cv>:&nbsp;</b></span>How many spots are open?</div><!--end:1701712935662--><><!--begin:1701712994390--><div class=\'cv\'><span class=\'notranslate\'><b>Laurie Chilcote<timestamp_1701712994_cv>:&nbsp;</b></span>in cleveland?</div><!--end:1701712994390--><><!--begin:1701713005830--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701713005_co>:&nbsp;</b></span>Yes if Cleveland, OH is confirmed on Wednesday we can reschedule Evan into that class.  There are plenty of seat left.  </div><!--end:1701713005830--><><!--begin:1701713018679--><div class=\'cv\'><span class=\'notranslate\'><b>Laurie Chilcote<timestamp_1701713018_cv>:&nbsp;</b></span>Thanks.</div><!--end:1701713018679--><><!--begin:1701713026114--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701713025_co>:&nbsp;</b></span>You are welcome!</div><!--end:1701713026114--><><!--begin:1701713027010--><div class=\'cv\'><span class=\'notranslate\'><b>Laurie Chilcote<timestamp_1701713027_cv>:&nbsp;</b></span>I&#39;ll touch base with you on Wednesday if that is ok?</div><!--end:1701713027010--><><!--begin:1701713031535--><div class=\'cv\'><span class=\'notranslate\'><b>Laurie Chilcote<timestamp_1701713031_cv>:&nbsp;</b></span>Have a fantastic day</div><!--end:1701713031535--><><!--begin:1701713035100--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701713034_co>:&nbsp;</b></span>Sounds like a plan!</div><!--end:1701713035100--><><!--begin:1701713038772--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701713038_co>:&nbsp;</b></span>You as well!!</div><!--end:1701713038772--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Verification of class\r\nTiffany has joined the chat.\r\nTiffany: Hi, Laurie Chilcote!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nLaurie Chilcote: Hi Tiffany\r\nLaurie Chilcote: Thank you for your assistance getting Evan Cohen registered.  I had a quick question.\r\nTiffany: SUre thing!\r\nTiffany: How can I help?\r\nLaurie Chilcote: I noticed that it said the class was not for sure.  Is the class in Cleveland the week for sure going to happen?\r\nLaurie Chilcote: the week before the one he is currently registered?\r\nLaurie Chilcote: When do you decide to proceed with the class?\r\nTiffany: The Cleveland, OH class is pending as well.  Management will make each classes final status update the Wednesday before the class.  So this Wednesday we will know if Cleveland, OH is confirmed or cancelled.  \r\nTiffany: Cleveland, OH does hav emore registrations and is more likely to be confirmed then Cincinnati, OH at this time.  \r\nLaurie Chilcote: Would it be possible to decide on Wednesday, once Cleveland is confirmed to switch him to the Cleveland class?\r\nLaurie Chilcote: How many spots are open?\r\nLaurie Chilcote: in cleveland?\r\nTiffany: Yes if Cleveland, OH is confirmed on Wednesday we can reschedule Evan into that class.  There are plenty of seat left.  \r\nLaurie Chilcote: Thanks.\r\nTiffany: You are welcome!\r\nLaurie Chilcote: I&#39;ll touch base with you on Wednesday if that is ok?\r\nLaurie Chilcote: Have a fantastic day\r\nTiffany: Sounds like a plan!\r\nTiffany: You as well!!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3263567624R', 1701718258, 1701718579, 2, 22, 30, 12, 0, 0, 0, 0, 815, 0, 0, 0, 0, 'Miguel Rocha', 'miguel.rocha@greenwaste.com', '64.21.198.146', 'c1930b1ea65809b38e4cab370b06313b', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Zbest Products-cus-', 'Certificate has not arrived', '<div class=\'ca\'><div class=\'info_box\'><i>Certificate has not arrived</i></div></div><><div class=\'ca\'><b>Drew</b> has joined the chat.</div><><!--begin:1701718278041--><div class=\'co\'><span class=\'notranslate\'><b>Drew<timestamp_1701718277_co>:&nbsp;</b></span>Hello Miguel. Please give me a second to pull up your file.</div><!--end:1701718278041--><><!--begin:1701718381706--><div class=\'co\'><span class=\'notranslate\'><b>Drew<timestamp_1701718381_co>:&nbsp;</b></span>Can you please verify what company you are with?</div><!--end:1701718381706--><><!--begin:1701718469455--><div class=\'co\'><span class=\'notranslate\'><b>Drew<timestamp_1701718469_co>:&nbsp;</b></span>Miguel, are you still there?</div><!--end:1701718469455--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Certificate has not arrived\r\nDrew has joined the chat.\r\nDrew: Hello Miguel. Please give me a second to pull up your file.\r\nDrew: Can you please verify what company you are with?\r\nDrew: Miguel, are you still there?\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('32635809349', 1701719585, 1701719858, 2, 23, 27, 6, 0, 0, 0, 0, 2691, 0, 0, 0, 0, 'Annette Ademasu', 'aade461@ecy.wa.gov', '147.55.7.168', '1334704cb79ea9d68bbefa45e8202cfd', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-WA St. Dept. of Ecology-cus-', 'Hi. My agency was supposed to register and pay for my in person 8 hr Hazwoper training in Tukwila on Friday Dec. 8. Was that accomplished? I see today there is no option on that day. Did I get registered? If not, can you fit me in?', '<div class=\'ca\'><div class=\'info_box\'><i>Hi. My agency was supposed to register and pay for my in person 8 hr Hazwoper training in Tukwila on Friday Dec. 8. Was that accomplished? I see today there is no option on that day. Did I get registered? If not, can you fit me in?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1701719587318--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701719587_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Annette Ademasu</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1701719587318--><><!--begin:1701719600280--><div class=\'cv\'><span class=\'notranslate\'><b>Annette Ademasu<timestamp_1701719600_cv>:&nbsp;</b></span>Good and you?</div><!--end:1701719600280--><><!--begin:1701719608890--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701719608_co>:&nbsp;</b></span>I am good thnk you</div><!--end:1701719608890--><><!--begin:1701719614594--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701719614_co>:&nbsp;</b></span>You were not registered</div><!--end:1701719614594--><><!--begin:1701719628882--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701719628_co>:&nbsp;</b></span>The WA class was cancelled due to low enrollment.  </div><!--end:1701719628882--><><!--begin:1701719643187--><div class=\'cv\'><span class=\'notranslate\'><b>Annette Ademasu<timestamp_1701719643_cv>:&nbsp;</b></span>Ok, thank you.</div><!--end:1701719643187--><><!--begin:1701719653191--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701719653_co>:&nbsp;</b></span>You are welcome!</div><!--end:1701719653191--><><!--begin:1701719662427--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701719662_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1701719662427--><><!--begin:1701719756371--><div class=\'cv\'><span class=\'notranslate\'><b>Annette Ademasu<timestamp_1701719756_cv>:&nbsp;</b></span>No, have a good day<br></div><!--end:1701719756371--><><!--begin:1701719778203--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701719778_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1701719778203--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hi. My agency was supposed to register and pay for my in person 8 hr Hazwoper training in Tukwila on Friday Dec. 8. Was that accomplished? I see today there is no option on that day. Did I get registered? If not, can you fit me in?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Annette Ademasu!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAnnette Ademasu: Good and you?\r\nTiffany: I am good thnk you\r\nTiffany: You were not registered\r\nTiffany: The WA class was cancelled due to low enrollment.  \r\nAnnette Ademasu: Ok, thank you.\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nAnnette Ademasu: No, have a good day\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3264491762T', 1701810670, 1701810939, 2, 23, 29, 7, 0, 0, 5, 0, 4371, 0, 0, 0, 0, 'Kyle Richards', 'krichards1@BrwnCald.com', '137.83.246.173', '6d3bdb559b4ae1b9404b5295ee6174ed', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Brown and Caldwell-cus-', 'Hello - I am hoping to find a copy of my original HAZWOPER 40 hour from many years ago, like 2007-2008!  Hoping you can assist me.  ', '<div class=\'ca\'><div class=\'info_box\'><i>Hello - I am hoping to find a copy of my original HAZWOPER 40 hour from many years ago, like 2007-2008!  Hoping you can assist me.  </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1701810673907--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701810673_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kyle Richards</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1701810673907--><><!--begin:1701810688630--><div class=\'cv\'><span class=\'notranslate\'><b>Kyle Richards<timestamp_1701810688_cv>:&nbsp;</b></span>I&#39;m doing good, how are you doing?</div><!--end:1701810688630--><><!--begin:1701810718743--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701810718_co>:&nbsp;</b></span>I am good thank you</div><!--end:1701810718743--><><!--begin:1701810761795--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701810761_co>:&nbsp;</b></span>Yes I do see we have your 40 HAZ on file that you completed while with Arcadis.</div><!--end:1701810761795--><><!--begin:1701810777414--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701810777_co>:&nbsp;</b></span>If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. </div><!--end:1701810777414--><><!--begin:1701810806783--><div class=\'cv\'><span class=\'notranslate\'><b>Kyle Richards<timestamp_1701810807_cv>:&nbsp;</b></span>Wow great that would be the one!  How do I pay the fee and obtain the replacement?</div><!--end:1701810806783--><><!--begin:1701810827267--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701810827_co>:&nbsp;</b></span><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a></div><!--end:1701810827267--><><!--begin:1701810834775--><div class=\'cv\'><span class=\'notranslate\'><b>Kyle Richards<timestamp_1701810835_cv>:&nbsp;</b></span>Oh sorry I see that now</div><!--end:1701810834775--><><!--begin:1701810837720--><div class=\'cv\'><span class=\'notranslate\'><b>Kyle Richards<timestamp_1701810838_cv>:&nbsp;</b></span>Thanks!</div><!--end:1701810837720--><><!--begin:1701810844399--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701810844_co>:&nbsp;</b></span>You are welcome!</div><!--end:1701810844399--><><!--begin:1701810854713--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701810854_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1701810854713--><><!--begin:1701810892564--><div class=\'cv\'><span class=\'notranslate\'><b>Kyle Richards<timestamp_1701810892_cv>:&nbsp;</b></span>I think that&#39;s all I need for now!  Thank you so much!</div><!--end:1701810892564--><><!--begin:1701810901886--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701810901_co>:&nbsp;</b></span>You are welcome!</div><!--end:1701810901886--><><!--begin:1701810908463--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701810908_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1701810908463--><><!--begin:1701810927814--><div class=\'cv\'><span class=\'notranslate\'><b>Kyle Richards<timestamp_1701810928_cv>:&nbsp;</b></span>Okay got it.  Have a good day too!</div><!--end:1701810927814--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello - I am hoping to find a copy of my original HAZWOPER 40 hour from many years ago, like 2007-2008!  Hoping you can assist me.  \r\nTiffany has joined the chat.\r\nTiffany: Hi, Kyle Richards!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKyle Richards: I&#39;m doing good, how are you doing?\r\nTiffany: I am good thank you\r\nTiffany: Yes I do see we have your 40 HAZ on file that you completed while with Arcadis.\r\nTiffany: If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. \r\nKyle Richards: Wow great that would be the one!  How do I pay the fee and obtain the replacement?\r\nTiffany: https://csregs.com/pages/certificate-request-for-employees-and-new-employers\r\nKyle Richards: Oh sorry I see that now\r\nKyle Richards: Thanks!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nKyle Richards: I think that&#39;s all I need for now!  Thank you so much!\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nKyle Richards: Okay got it.  Have a good day too!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3265300803B', 1701891555, 1701891703, 1, 23, 11, 8, 0, 0, 0, 0, 1851, 0, 0, 0, 0, 'Sarah Aleshire', 'sarah.aleshire@dgs.virginia.gov', '161.69.116.10', '296987974d8da56f44fc79f0d4873e4c', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-DCLS-Department of General Services-cus-Online Course-_-RCRA/EPA - Hazardous Waste Management-cus-', 'I have completed the Hazardous Waste Management-Introduction Section and it says that I passed and completed on 06-Dec-2023 but I\'m not able to move forward to Lesson 1', '<div class=\'ca\'><div class=\'info_box\'><i>I have completed the Hazardous Waste Management-Introduction Section and it says that I passed and completed on 06-Dec-2023 but I\'m not able to move forward to Lesson 1</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1701891557931--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701891557_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sarah Aleshire</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1701891557931--><><!--begin:1701891574273--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Aleshire<timestamp_1701891574_cv>:&nbsp;</b></span>Fine, thanks</div><!--end:1701891574273--><><!--begin:1701891583569--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701891583_co>:&nbsp;</b></span>After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  <br> <br>Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  <br><br>Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. </div><!--end:1701891583569--><><!--begin:1701891647808--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Aleshire<timestamp_1701891647_cv>:&nbsp;</b></span>So I have to stay in the introduction for a total of 15 minutes?</div><!--end:1701891647808--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have completed the Hazardous Waste Management-Introduction Section and it says that I passed and completed on 06-Dec-2023 but I\'m not able to move forward to Lesson 1\r\nTiffany has joined the chat.\r\nTiffany: Hi, Sarah Aleshire!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSarah Aleshire: Fine, thanks\r\nTiffany: After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. \r\nSarah Aleshire: So I have to stay in the introduction for a total of 15 minutes?\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('326530562BK', 1701892057, 1701892429, 2, 23, 30, 7, 0, 0, 5, 0, 2747, 0, 0, 0, 0, 'Dan HickmaN', 'daniel.hickman@safety-kleen.com', '162.210.106.44', 'f8db758de6a7ddf03464ef2d34066063', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Safety-Kleen-cus-', 'Could you help me with how I need to submit a PO to you to register for a class (online IATA training)?', '<div class=\'ca\'><div class=\'info_box\'><i>Could you help me with how I need to submit a PO to you to register for a class (online IATA training)?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1701892060787--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701892060_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Dan HickmaN</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1701892060787--><><!--begin:1701892085045--><div class=\'cv\'><span class=\'notranslate\'><b>Dan HickmaN<timestamp_1701892085_cv>:&nbsp;</b></span>Doing well, thanks</div><!--end:1701892085045--><><!--begin:1701892103306--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701892103_co>:&nbsp;</b></span>you would register on the website and the email the PO to <a href=\'mailto:customerservice@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>customerservice@csregs.com</a></div><!--end:1701892103306--><><!--begin:1701892114875--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701892114_co>:&nbsp;</b></span><a href=\'https://csregs.com/products/iata-dangerous-goods-transportation\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/iata-dangerous-goods-transportation</a></div><!--end:1701892114875--><><!--begin:1701892144485--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701892144_co>:&nbsp;</b></span>Choose the payment option as purchase order before adding the course to your cart</div><!--end:1701892144485--><><!--begin:1701892165430--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701892165_co>:&nbsp;</b></span>Do you have any other questions I can assist you with?</div><!--end:1701892165430--><><!--begin:1701892178982--><div class=\'cv\'><span class=\'notranslate\'><b>Dan HickmaN<timestamp_1701892179_cv>:&nbsp;</b></span>No, I think that covers it. Thanks!</div><!--end:1701892178982--><><!--begin:1701892228141--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701892227_co>:&nbsp;</b></span>You are welcome!</div><!--end:1701892228141--><><!--begin:1701892233302--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701892233_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1701892233302--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Could you help me with how I need to submit a PO to you to register for a class (online IATA training)?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Dan HickmaN!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDan HickmaN: Doing well, thanks\r\nTiffany: you would register on the website and the email the PO to mailto:customerservice@csregs.com\r\nTiffany: https://csregs.com/products/iata-dangerous-goods-transportation\r\nTiffany: Choose the payment option as purchase order before adding the course to your cart\r\nTiffany: Do you have any other questions I can assist you with?\r\nDan HickmaN: No, I think that covers it. Thanks!\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('3267036172J', 1702065097, 1702066336, 1, 23, 15, 12, 0, 0, 0, 0, 5480, 0, 0, 0, 0, 'Andrew', 'andrew.lorenz@arcadis.com', '73.161.168.110', '10f02bc517bbf20c5b548a126907cf33', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Arcadis-cus-Online Course-_-8 Hour HAZWOPER-cus-', 'The course will not allow me to proceed to the next module, even though I have completed the prior modules. Please advise on a solution.', '<div class=\'ca\'><div class=\'info_box\'><i>The course will not allow me to proceed to the next module, even though I have completed the prior modules. Please advise on a solution.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1702065099266--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702065099_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Andrew</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1702065099266--><><!--begin:1702065117581--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew<timestamp_1702065117_cv>:&nbsp;</b></span>ok, HAZWOPER 8-hour refresher module is not working</div><!--end:1702065117581--><><!--begin:1702065140026--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702065139_co>:&nbsp;</b></span>After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  <br> <br>Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  <br><br>Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. </div><!--end:1702065140026--><><!--begin:1702065230535--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew<timestamp_1702065230_cv>:&nbsp;</b></span>Yes, but when I go back into the module I completed, it is making me start over from the beginning</div><!--end:1702065230535--><><!--begin:1702065275685--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702065275_co>:&nbsp;</b></span>Yes when you launch a new attempt you have to start from the begining.  You will not need to complete the whole module again though since you have already completed it.</div><!--end:1702065275685--><><!--begin:1702065300573--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew<timestamp_1702065300_cv>:&nbsp;</b></span>How do I know when I have reached the time limit?</div><!--end:1702065300573--><><!--begin:1702065309755--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702065309_co>:&nbsp;</b></span>You only need to log the additional almost 8 minutes and then lesson 2 will unlock for you to take</div><!--end:1702065309755--><><!--begin:1702065370764--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702065370_co>:&nbsp;</b></span>There is no time tracker inside the module so you will have to track your time if you want to only hit the bare minimum needed.  </div><!--end:1702065370764--><><!--begin:1702065471006--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew<timestamp_1702065470_cv>:&nbsp;</b></span>I&#39;m confused about the time limits. I went through the module, listened and ready to every prompt, completed every question, and yet I&#39;m still 8 minutes short on time?</div><!--end:1702065471006--><><!--begin:1702065541189--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702065541_co>:&nbsp;</b></span>The time limits are set on the average learners time through the lesson/course.    </div><!--end:1702065541189--><><!--begin:1702065574381--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702065574_co>:&nbsp;</b></span>Some students train more quickly then others and some train more slowly.</div><!--end:1702065574381--><><!--begin:1702066125727--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702066125_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1702066125727--><><!--begin:1702066133712--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew<timestamp_1702066133_cv>:&nbsp;</b></span>It&#39;s been over 8 minutes and I still cannot advance to the next module</div><!--end:1702066133712--><><!--begin:1702066169435--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702066169_co>:&nbsp;</b></span>Please refresh your page I do show Lesson 2 unlocked for you</div><!--end:1702066169435--><><!--begin:1702066182894--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702066182_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1702066182894--><><!--begin:1702066200267--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew<timestamp_1702066200_cv>:&nbsp;</b></span>No, thank you</div><!--end:1702066200267--><><!--begin:1702066263254--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702066263_co>:&nbsp;</b></span>If you need anything else you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a safe day and a great weekend!</div><!--end:1702066263254--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'The course will not allow me to proceed to the next module, even though I have completed the prior modules. Please advise on a solution.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Andrew!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAndrew: ok, HAZWOPER 8-hour refresher module is not working\r\nTiffany: After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. \r\nAndrew: Yes, but when I go back into the module I completed, it is making me start over from the beginning\r\nTiffany: Yes when you launch a new attempt you have to start from the begining.  You will not need to complete the whole module again though since you have already completed it.\r\nAndrew: How do I know when I have reached the time limit?\r\nTiffany: You only need to log the additional almost 8 minutes and then lesson 2 will unlock for you to take\r\nTiffany: There is no time tracker inside the module so you will have to track your time if you want to only hit the bare minimum needed.  \r\nAndrew: I&#39;m confused about the time limits. I went through the module, listened and ready to every prompt, completed every question, and yet I&#39;m still 8 minutes short on time?\r\nTiffany: The time limits are set on the average learners time through the lesson/course.    \r\nTiffany: Some students train more quickly then others and some train more slowly.\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nAndrew: It&#39;s been over 8 minutes and I still cannot advance to the next module\r\nTiffany: Please refresh your page I do show Lesson 2 unlocked for you\r\nTiffany: Is there anything else I can assist you with today?\r\nAndrew: No, thank you\r\nTiffany: If you need anything else you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a safe day and a great weekend!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3269459722V', 1702307463, 1702308199, 2, 23, 26, 8, 0, 0, 0, 0, 3049, 0, 0, 0, 0, 'Jamie', 'jmarr@truemfg.com', '97.84.36.34', '9fcd57b90a192c2d22adc610644bc3c3', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-True Manufacturing-cus-', 'We had (2) seats that we purchased for the 8hr Hazwoper Refresher.  One was for myself and the other for Rebecca Keithley (RKeithley@truemfg.com).  I mistakenly revoked her invitation and now she can\'t log in to take it.  Could someone send her an invite or allow her to take the course?', '<div class=\'ca\'><div class=\'info_box\'><i>We had (2) seats that we purchased for the 8hr Hazwoper Refresher.  One was for myself and the other for Rebecca Keithley (RKeithley@truemfg.com).  I mistakenly revoked her invitation and now she can\'t log in to take it.  Could someone send her an invite or allow her to take the course?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1702307466530--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702307466_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jamie</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1702307466530--><><!--begin:1702307482382--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702307482_co>:&nbsp;</b></span>Do you have an order number?</div><!--end:1702307482382--><><!--begin:1702307506475--><div class=\'cv\'><span class=\'notranslate\'><b>Jamie<timestamp_1702307506_cv>:&nbsp;</b></span>(Order #24273)<br>________________________________________</div><!--end:1702307506475--><><!--begin:1702307568994--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702307568_co>:&nbsp;</b></span>One moment please</div><!--end:1702307568994--><><!--begin:1702307803705--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702307803_co>:&nbsp;</b></span>Order #24273 was for just one seat and since you revoked the seat from <a href=\'mailto:RKeithley@truemfg.com\' target=\'_blank\' rel=\'noopener noreferrer\'>RKeithley@truemfg.com</a> and then added the seat into your account, you used the one available seat purchased.  </div><!--end:1702307803705--><><!--begin:1702307873036--><div class=\'cv\'><span class=\'notranslate\'><b>Jamie<timestamp_1702307873_cv>:&nbsp;</b></span>OK, that is odd.  I requested (2) from our Accounting Dept.  I will check on our end. Is there any other orders from True Manufacturing?  Maybe she did them separate. </div><!--end:1702307873036--><><!--begin:1702307907258--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702307907_co>:&nbsp;</b></span>No just the one order.  </div><!--end:1702307907258--><><!--begin:1702307915101--><div class=\'cv\'><span class=\'notranslate\'><b>Jamie<timestamp_1702307915_cv>:&nbsp;</b></span>OK.  Thanks. </div><!--end:1702307915101--><><!--begin:1702307933613--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702307933_co>:&nbsp;</b></span>You are welcome!</div><!--end:1702307933613--><><!--begin:1702307941006--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702307940_co>:&nbsp;</b></span>Do you want me to send you a receipt?</div><!--end:1702307941006--><><!--begin:1702308199990--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702308199_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1702308199990--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'We had (2) seats that we purchased for the 8hr Hazwoper Refresher.  One was for myself and the other for Rebecca Keithley (RKeithley@truemfg.com).  I mistakenly revoked her invitation and now she can\'t log in to take it.  Could someone send her an invite or allow her to take the course?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jamie!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Do you have an order number?\r\nJamie: (Order #24273)________________________________________\r\nTiffany: One moment please\r\nTiffany: Order #24273 was for just one seat and since you revoked the seat from mailto:RKeithley@truemfg.com and then added the seat into your account, you used the one available seat purchased.  \r\nJamie: OK, that is odd.  I requested (2) from our Accounting Dept.  I will check on our end. Is there any other orders from True Manufacturing?  Maybe she did them separate. \r\nTiffany: No just the one order.  \r\nJamie: OK.  Thanks. \r\nTiffany: You are welcome!\r\nTiffany: Do you want me to send you a receipt?\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nThe party has left.  Chat has ended.\r\n\r\n'),
('327041561KQ', 1702403050, 1702403356, 2, 23, 20, 3, 0, 0, 0, 0, 3804, 0, 0, 0, 0, 'gerg', 'greg@platformtennis.com', '24.45.128.239', '93aeb93afe13e775e77e3e4ac7120ac3', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-reilly green  mountain-cus-', 'we are looking at Forklift Safety Training (Spanish) - 6 seats.  can each of my personnel take this course on a laptop or cell phone? how do they initiate a course if i purchase 6 seats? do i need 6 unique email addresses?\r\n\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>we are looking at Forklift Safety Training (Spanish) - 6 seats.  can each of my personnel take this course on a laptop or cell phone? how do they initiate a course if i purchase 6 seats? do i need 6 unique email addresses?\r\n\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1702403054866--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702403054_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>gerg</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1702403054866--><><!--begin:1702403125239--><div class=\'cv\'><span class=\'notranslate\'><b>gerg<timestamp_1702403125_cv>:&nbsp;</b></span>good thanks - not sure if i expressed my question well enough however</div><!--end:1702403125239--><><!--begin:1702403156908--><div class=\'cv\'><span class=\'notranslate\'><b>gerg<timestamp_1702403157_cv>:&nbsp;</b></span>is there a real person available for the chat?</div><!--end:1702403156908--><><!--begin:1702403178698--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702403178_co>:&nbsp;</b></span>Yes I am here and I understand your question</div><!--end:1702403178698--><><!--begin:1702403189909--><div class=\'cv\'><span class=\'notranslate\'><b>gerg<timestamp_1702403189_cv>:&nbsp;</b></span>great</div><!--end:1702403189909--><><!--begin:1702403202109--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702403201_co>:&nbsp;</b></span>Each student will need their own email address for their unquie account yes.  </div><!--end:1702403202109--><><!--begin:1702403222133--><div class=\'cv\'><span class=\'notranslate\'><b>gerg<timestamp_1702403222_cv>:&nbsp;</b></span>ugh - that is more complex - </div><!--end:1702403222133--><><!--begin:1702403246125--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702403245_co>:&nbsp;</b></span>I believe the course is best fit for laptops or large tablets but not sure of cell phones will run the course as smoothly.</div><!--end:1702403246125--><><!--begin:1702403276448--><div class=\'cv\'><span class=\'notranslate\'><b>gerg<timestamp_1702403276_cv>:&nbsp;</b></span>got it - i prefer if that take the course on a laptop or similar.  ok thanks - big issue is the email addresses</div><!--end:1702403276448--><><!--begin:1702403283998--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702403283_co>:&nbsp;</b></span>Student can use personal email addresses as needed.  </div><!--end:1702403283998--><><!--begin:1702403309489--><div class=\'cv\'><span class=\'notranslate\'><b>gerg<timestamp_1702403309_cv>:&nbsp;</b></span>all my guys do not have email addresses - thanks</div><!--end:1702403309489--><><!--begin:1702403315556--><div class=\'cv\'><span class=\'notranslate\'><b>gerg<timestamp_1702403315_cv>:&nbsp;</b></span>will figure something out</div><!--end:1702403315556--><><!--begin:1702403316287--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702403316_co>:&nbsp;</b></span>So if they do not have one set up you can set them up a simple gmail account to use</div><!--end:1702403316287--><><!--begin:1702403326691--><div class=\'cv\'><span class=\'notranslate\'><b>gerg<timestamp_1702403326_cv>:&nbsp;</b></span>yes thanks</div><!--end:1702403326691--><><!--begin:1702403342277--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702403342_co>:&nbsp;</b></span>Of course! Is there anything else I can assist you with today?</div><!--end:1702403342277--><><!--begin:1702403352997--><div class=\'cv\'><span class=\'notranslate\'><b>gerg<timestamp_1702403353_cv>:&nbsp;</b></span>no thanks - bye</div><!--end:1702403352997--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'we are looking at Forklift Safety Training (Spanish) - 6 seats.  can each of my personnel take this course on a laptop or cell phone? how do they initiate a course if i purchase 6 seats? do i need 6 unique email addresses?\r\n\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, gerg!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\ngerg: good thanks - not sure if i expressed my question well enough however\r\ngerg: is there a real person available for the chat?\r\nTiffany: Yes I am here and I understand your question\r\ngerg: great\r\nTiffany: Each student will need their own email address for their unquie account yes.  \r\ngerg: ugh - that is more complex - \r\nTiffany: I believe the course is best fit for laptops or large tablets but not sure of cell phones will run the course as smoothly.\r\ngerg: got it - i prefer if that take the course on a laptop or similar.  ok thanks - big issue is the email addresses\r\nTiffany: Student can use personal email addresses as needed.  \r\ngerg: all my guys do not have email addresses - thanks\r\ngerg: will figure something out\r\nTiffany: So if they do not have one set up you can set them up a simple gmail account to use\r\ngerg: yes thanks\r\nTiffany: Of course! Is there anything else I can assist you with today?\r\ngerg: no thanks - bye\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('327054928BG', 1702416443, 1702416537, 2, 23, 50, 12, 0, 0, 0, 0, 2000, 0, 0, 0, 0, 'Kyle Dennis', 'kyle.dennis@errg.com', '204.195.72.114', 'c8ebb9bd7e99bbe8de80c88e38e6cc3e', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-ERRG, Inc.-cus-', 'Are there any 40HR HAZWOPER courses available in-person and also in Spanish?', '<div class=\'ca\'><div class=\'info_box\'><i>Are there any 40HR HAZWOPER courses available in-person and also in Spanish?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1702416444977--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702416444_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kyle Dennis</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1702416444977--><><!--begin:1702416457733--><div class=\'cv\'><span class=\'notranslate\'><b>Kyle Dennis<timestamp_1702416457_cv>:&nbsp;</b></span>I&#39;m doing well, Tiffany, how about you?</div><!--end:1702416457733--><><!--begin:1702416473549--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702416473_co>:&nbsp;</b></span>I am good thank you</div><!--end:1702416473549--><><!--begin:1702416496809--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702416496_co>:&nbsp;</b></span>We have open enrollment courses for the 40-Horu HAZWOPER in English only</div><!--end:1702416496809--><><!--begin:1702416515624--><div class=\'cv\'><span class=\'notranslate\'><b>Kyle Dennis<timestamp_1702416515_cv>:&nbsp;</b></span>Got it! Thank you :)</div><!--end:1702416515624--><><!--begin:1702416515865--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702416515_co>:&nbsp;</b></span>But we can do onsite private classes for group in SPanish if needed</div><!--end:1702416515865--><><!--begin:1702416531411--><div class=\'cv\'><span class=\'notranslate\'><b>Kyle Dennis<timestamp_1702416531_cv>:&nbsp;</b></span>Oh perfect! I&#39;ll have to see if we can get enough folks registered but that may work.</div><!--end:1702416531411--><><!--begin:1702416536476--><div class=\'cv\'><span class=\'notranslate\'><b>Kyle Dennis<timestamp_1702416536_cv>:&nbsp;</b></span>Thank you!</div><!--end:1702416536476--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Are there any 40HR HAZWOPER courses available in-person and also in Spanish?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Kyle Dennis!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKyle Dennis: I&#39;m doing well, Tiffany, how about you?\r\nTiffany: I am good thank you\r\nTiffany: We have open enrollment courses for the 40-Horu HAZWOPER in English only\r\nKyle Dennis: Got it! Thank you :)\r\nTiffany: But we can do onsite private classes for group in SPanish if needed\r\nKyle Dennis: Oh perfect! I&#39;ll have to see if we can get enough folks registered but that may work.\r\nKyle Dennis: Thank you!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('327133383Y2', 1702494880, 1702495691, 2, 23, 32, 9, 0, 0, 0, 0, 6477, 0, 0, 0, 0, 'Conor Roland-Chicvara', 'crol461@ecy.wa.gov', '24.17.162.91', '9caeb7e0edb56923b5da828921fbbd49', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Washington Department of Ecology-cus-', 'Cant sign up for a new account', '<div class=\'ca\'><div class=\'info_box\'><i>Cant sign up for a new account</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1702494884926--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702494884_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Conor Roland-Chicvara</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1702494884926--><><!--begin:1702494932634--><div class=\'cv\'><span class=\'notranslate\'><b>Conor Roland-Chicvara<timestamp_1702494925_cv>:&nbsp;</b></span>good how are you?</div><!--end:1702494932634--><><!--begin:1702494934408--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702494934_co>:&nbsp;</b></span>Good thank you!</div><!--end:1702494934408--><><!--begin:1702494963058--><div class=\'cv\'><span class=\'notranslate\'><b>Conor Roland-Chicvara<timestamp_1702494955_cv>:&nbsp;</b></span>Im having a hard time registering for a class</div><!--end:1702494963058--><><!--begin:1702494996699--><div class=\'cv\'><span class=\'notranslate\'><b>Conor Roland-Chicvara<timestamp_1702494989_cv>:&nbsp;</b></span>the link i was sent has a login and password recovery option but not a create a new account option--can you send me the correct link?</div><!--end:1702494996699--><><!--begin:1702495001818--><div class=\'cv\'><span class=\'notranslate\'><b>Conor Roland-Chicvara<timestamp_1702494994_cv>:&nbsp;</b></span>my agency already paid for the class</div><!--end:1702495001818--><><!--begin:1702495052555--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702495052_co>:&nbsp;</b></span>Who purchased the course fo ryou so I can look up the order or do you have an order number?</div><!--end:1702495052555--><><!--begin:1702495098683--><div class=\'cv\'><span class=\'notranslate\'><b>Conor Roland-Chicvara<timestamp_1702495091_cv>:&nbsp;</b></span>ORDER #24468 </div><!--end:1702495098683--><><!--begin:1702495126579--><div class=\'cv\'><span class=\'notranslate\'><b>Conor Roland-Chicvara<timestamp_1702495119_cv>:&nbsp;</b></span>purchased by a representative for the washington department of ecology</div><!--end:1702495126579--><><!--begin:1702495149819--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702495149_co>:&nbsp;</b></span>I show the student on that order is Vance Atkins</div><!--end:1702495149819--><><!--begin:1702495231891--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702495231_co>:&nbsp;</b></span>I am going to revoke the seat from Vance and send you an invite since it looks like Vance recently completed an 8-Hour HAZWOPER Refresher</div><!--end:1702495231891--><><!--begin:1702495249403--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702495249_co>:&nbsp;</b></span>Invite sent</div><!--end:1702495249403--><><!--begin:1702495273087--><div class=\'cv\'><span class=\'notranslate\'><b>Conor Roland-Chicvara<timestamp_1702495265_cv>:&nbsp;</b></span>Okay yeah not sure who that is, happy to provide the reciept if you want</div><!--end:1702495273087--><><!--begin:1702495291743--><div class=\'cv\'><span class=\'notranslate\'><b>Conor Roland-Chicvara<timestamp_1702495284_cv>:&nbsp;</b></span>just got the invite link thank you</div><!--end:1702495291743--><><!--begin:1702495298638--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702495298_co>:&nbsp;</b></span>No I do show Rob listed you on the order so I agree the course was for you.  </div><!--end:1702495298638--><><!--begin:1702495303958--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702495303_co>:&nbsp;</b></span>You are welcome!</div><!--end:1702495303958--><><!--begin:1702495310542--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702495310_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1702495310542--><><!--begin:1702495370767--><div class=\'cv\'><span class=\'notranslate\'><b>Conor Roland-Chicvara<timestamp_1702495363_cv>:&nbsp;</b></span>Nope im in the class now so all good</div><!--end:1702495370767--><><!--begin:1702495376617--><div class=\'cv\'><span class=\'notranslate\'><b>Conor Roland-Chicvara<timestamp_1702495369_cv>:&nbsp;</b></span>Actually</div><!--end:1702495376617--><><!--begin:1702495388198--><div class=\'cv\'><span class=\'notranslate\'><b>Conor Roland-Chicvara<timestamp_1702495381_cv>:&nbsp;</b></span>how do I schdule the 8 hour in person day?</div><!--end:1702495388198--><><!--begin:1702495407044--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702495406_co>:&nbsp;</b></span>I can send you an email with info for that now.  You will need to be completed with the online portion first.  </div><!--end:1702495407044--><><!--begin:1702495463716--><div class=\'cv\'><span class=\'notranslate\'><b>Conor Roland-Chicvara<timestamp_1702495456_cv>:&nbsp;</b></span>Yeah copy that, I&#39;m working on the course now and I will finish next week so looking to schdule the in person day ASAP starting next week</div><!--end:1702495463716--><><!--begin:1702495474206--><div class=\'cv\'><span class=\'notranslate\'><b>Conor Roland-Chicvara<timestamp_1702495467_cv>:&nbsp;</b></span>thank you</div><!--end:1702495474206--><><!--begin:1702495478352--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702495478_co>:&nbsp;</b></span>You are welcome!</div><!--end:1702495478352--><><!--begin:1702495517289--><div class=\'cv\'><span class=\'notranslate\'><b>Conor Roland-Chicvara<timestamp_1702495510_cv>:&nbsp;</b></span>did you send out that link?</div><!--end:1702495517289--><><!--begin:1702495558994--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702495558_co>:&nbsp;</b></span>I sent out the email for the dress-out class info yes</div><!--end:1702495558994--><><!--begin:1702495571307--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702495571_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1702495571307--><><!--begin:1702495599264--><div class=\'cv\'><span class=\'notranslate\'><b>Conor Roland-Chicvara<timestamp_1702495592_cv>:&nbsp;</b></span>awesome thank you so much--all good here, have a great day!</div><!--end:1702495599264--><><!--begin:1702495601303--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702495601_co>:&nbsp;</b></span>You as well!</div><!--end:1702495601303--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Cant sign up for a new account\r\nTiffany has joined the chat.\r\nTiffany: Hi, Conor Roland-Chicvara!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nConor Roland-Chicvara: good how are you?\r\nTiffany: Good thank you!\r\nConor Roland-Chicvara: Im having a hard time registering for a class\r\nConor Roland-Chicvara: the link i was sent has a login and password recovery option but not a create a new account option--can you send me the correct link?\r\nConor Roland-Chicvara: my agency already paid for the class\r\nTiffany: Who purchased the course fo ryou so I can look up the order or do you have an order number?\r\nConor Roland-Chicvara: ORDER #24468 \r\nConor Roland-Chicvara: purchased by a representative for the washington department of ecology\r\nTiffany: I show the student on that order is Vance Atkins\r\nTiffany: I am going to revoke the seat from Vance and send you an invite since it looks like Vance recently completed an 8-Hour HAZWOPER Refresher\r\nTiffany: Invite sent\r\nConor Roland-Chicvara: Okay yeah not sure who that is, happy to provide the reciept if you want\r\nConor Roland-Chicvara: just got the invite link thank you\r\nTiffany: No I do show Rob listed you on the order so I agree the course was for you.  \r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nConor Roland-Chicvara: Nope im in the class now so all good\r\nConor Roland-Chicvara: Actually\r\nConor Roland-Chicvara: how do I schdule the 8 hour in person day?\r\nTiffany: I can send you an email with info for that now.  You will need to be completed with the online portion first.  \r\nConor Roland-Chicvara: Yeah copy that, I&#39;m working on the course now and I will finish next week so looking to schdule the in person day ASAP starting next week\r\nConor Roland-Chicvara: thank you\r\nTiffany: You are welcome!\r\nConor Roland-Chicvara: did you send out that link?\r\nTiffany: I sent out the email for the dress-out class info yes\r\nTiffany: Is there anything else I can assist you with?\r\nConor Roland-Chicvara: awesome thank you so much--all good here, have a great day!\r\nTiffany: You as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('327143929R4', 1702505417, 1702505881, 2, 23, 24, 6, 0, 0, 0, 0, 2273, 0, 0, 0, 0, 'Paula Castagna', 'paula.castagna@yale.edu', '216.49.130.82', '4eee72088cbafca48e3c8750afe1b556', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Yale University-cus-', 'Will you have additional Level 3 initial courses scheduled in CT in 2024 after the Jan/Feb ones listed?  ', '<div class=\'ca\'><div class=\'info_box\'><i>Will you have additional Level 3 initial courses scheduled in CT in 2024 after the Jan/Feb ones listed?  </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1702505419367--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702505419_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Paula Castagna</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1702505419367--><><!--begin:1702505511839--><div class=\'cv\'><span class=\'notranslate\'><b>Paula Castagna<timestamp_1702505469_cv>:&nbsp;</b></span>I&#39;m good, thank you.  I am curious if the schedule for CT level 3 initial training will have more dates for 2024</div><!--end:1702505511839--><><!--begin:1702505501840--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702505501_co>:&nbsp;</b></span>Yes.  The website only lists 90 days worth of training that is scheduled so more dates should upload automatically weekly as time goes on.  </div><!--end:1702505501840--><><!--begin:1702505560194--><div class=\'cv\'><span class=\'notranslate\'><b>Paula Castagna<timestamp_1702505517_cv>:&nbsp;</b></span>Ah, that is perfect.  Thank you!</div><!--end:1702505560194--><><!--begin:1702505528278--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702505528_co>:&nbsp;</b></span>You are welcome!</div><!--end:1702505528278--><><!--begin:1702505536828--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702505536_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1702505536828--><><!--begin:1702505582321--><div class=\'cv\'><span class=\'notranslate\'><b>Paula Castagna<timestamp_1702505539_cv>:&nbsp;</b></span>Have a good night.</div><!--end:1702505582321--><><!--begin:1702505585082--><div class=\'cv\'><span class=\'notranslate\'><b>Paula Castagna<timestamp_1702505542_cv>:&nbsp;</b></span>No, thanks</div><!--end:1702505585082--><><!--begin:1702505546771--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702505546_co>:&nbsp;</b></span>You as well!</div><!--end:1702505546771--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Will you have additional Level 3 initial courses scheduled in CT in 2024 after the Jan/Feb ones listed?  \r\nTiffany has joined the chat.\r\nTiffany: Hi, Paula Castagna!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nPaula Castagna: I&#39;m good, thank you.  I am curious if the schedule for CT level 3 initial training will have more dates for 2024\r\nTiffany: Yes.  The website only lists 90 days worth of training that is scheduled so more dates should upload automatically weekly as time goes on.  \r\nPaula Castagna: Ah, that is perfect.  Thank you!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nPaula Castagna: Have a good night.\r\nPaula Castagna: No, thanks\r\nTiffany: You as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('327212411TA', 1702573907, 1702574214, 2, 23, 31, 10, 0, 0, 0, 0, 1831, 0, 0, 0, 0, 'Jennifer Jones', 'jjones@intell-group.com', '72.45.234.90', '4cc011d35cb8c96072dc44f804db5a83', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-TIG Environmental-cus-', 'My course access expires in two weeks and I\'d like more time. Is it possible to extend access?', '<div class=\'ca\'><div class=\'info_box\'><i>My course access expires in two weeks and I\'d like more time. Is it possible to extend access?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1702573910922--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702573910_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jennifer Jones</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1702573910922--><><!--begin:1702573998704--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702573998_co>:&nbsp;</b></span>I have given you a 30 days extension at no fee.  Your nex expiration date is 01/28/24</div><!--end:1702573998704--><><!--begin:1702574012350--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702574012_co>:&nbsp;</b></span>If you need additional time after this date there will be a 25% course react fee due</div><!--end:1702574012350--><><!--begin:1702574060981--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702574060_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1702574060981--><><!--begin:1702574114377--><div class=\'cv\'><span class=\'notranslate\'><b>Jennifer Jones<timestamp_1702574114_cv>:&nbsp;</b></span>Thank you!! </div><!--end:1702574114377--><><!--begin:1702574147185--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702574147_co>:&nbsp;</b></span>You are welcome!</div><!--end:1702574147185--><><!--begin:1702574214728--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702574214_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1702574214728--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'My course access expires in two weeks and I\'d like more time. Is it possible to extend access?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jennifer Jones!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I have given you a 30 days extension at no fee.  Your nex expiration date is 01/28/24\r\nTiffany: If you need additional time after this date there will be a 25% course react fee due\r\nTiffany: Is there anything else I can assist you with today?\r\nJennifer Jones: Thank you!! \r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('327214013KY', 1702575505, 1702575663, 2, 23, 27, 7, 0, 0, 5, 0, 1901, 0, 0, 0, 0, 'greg wehrli', 'greg@platformtennis.com', '24.45.128.239', '6dfbc72362f744a23cf2fdfb1054c564', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-reilly green mountain-cus-', 'i purchased 2 seats for online spanish forklift safety course - i assigned 1 to one of my employees who took the course.  i want to assign the other to another employee but i do not find a log in or know how to get to that seat to assign the course.  can you assist.', '<div class=\'ca\'><div class=\'info_box\'><i>i purchased 2 seats for online spanish forklift safety course - i assigned 1 to one of my employees who took the course.  i want to assign the other to another employee but i do not find a log in or know how to get to that seat to assign the course.  can you assist.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1702575508773--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702575508_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>greg wehrli</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1702575508773--><><!--begin:1702575543509--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702575543_co>:&nbsp;</b></span>Log in Page: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1702575543509--><><!--begin:1702575586936--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702575586_co>:&nbsp;</b></span><a href=\'mailto:rptc.home@gmail.com\' target=\'_blank\' rel=\'noopener noreferrer\'>rptc.home@gmail.com</a><br>is the email on your account</div><!--end:1702575586936--><><!--begin:1702575617781--><div class=\'cv\'><span class=\'notranslate\'><b>greg wehrli<timestamp_1702575616_cv>:&nbsp;</b></span>yes - i got in - thank you - </div><!--end:1702575617781--><><!--begin:1702575652012--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702575651_co>:&nbsp;</b></span>You are welcome!</div><!--end:1702575652012--><><!--begin:1702575663010--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702575662_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1702575663010--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'i purchased 2 seats for online spanish forklift safety course - i assigned 1 to one of my employees who took the course.  i want to assign the other to another employee but i do not find a log in or know how to get to that seat to assign the course.  can you assist.\r\nTiffany has joined the chat.\r\nTiffany: Hi, greg wehrli!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Log in Page: https://csregsonline.com/\r\nTiffany: mailto:rptc.home@gmail.comis the email on your account\r\ngreg wehrli: yes - i got in - thank you - \r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('327228966E4', 1702590443, 1702591078, 1, 23, 12, 9, 0, 0, 0, 0, 5505, 0, 0, 0, 0, 'Hayden Schlueter', 'hayden.schlueter@erm.com', '70.129.178.150', '31a83afdd0f2b23afb37702338e33426', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-ERM-cus-Online Course-_-HAZWOPER 40-cus-', 'Hello, I am currently working on the Meters and Instrumentation module final assessment, and it will not let me submit my answer to one of the questions. ', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I am currently working on the Meters and Instrumentation module final assessment, and it will not let me submit my answer to one of the questions. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1702590447568--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702590447_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Hayden Schlueter</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1702590447568--><><!--begin:1702590461844--><div class=\'cv\'><span class=\'notranslate\'><b>Hayden Schlueter<timestamp_1702590461_cv>:&nbsp;</b></span>Hello, I am doing well how are you</div><!--end:1702590461844--><><!--begin:1702590482142--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702590482_co>:&nbsp;</b></span>Good thank you </div><!--end:1702590482142--><><!--begin:1702590513124--><div class=\'cv\'><span class=\'notranslate\'><b>Hayden Schlueter<timestamp_1702590513_cv>:&nbsp;</b></span>I am stuck on one of the questions for the Instrumentation Modules and it wont let me submit</div><!--end:1702590513124--><><!--begin:1702590524288--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702590524_co>:&nbsp;</b></span>There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:<br><br>Your session will &quot;time out&quot; if you are inactive  for 10 minutes<br>Module quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the exam<br>Not completing ALL module activities (including student activities, videos and interactions or skipping pages)<br>Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer)<br> <br>Do you have ANY questions on the above?</div><!--end:1702590524288--><><!--begin:1702590623840--><div class=\'cv\'><span class=\'notranslate\'><b>Hayden Schlueter<timestamp_1702590623_cv>:&nbsp;</b></span>I have not been idle for more than ten minutes, am using Edge, and have completed all previous activities. </div><!--end:1702590623840--><><!--begin:1702590676707--><div class=\'cv\'><span class=\'notranslate\'><b>Hayden Schlueter<timestamp_1702590676_cv>:&nbsp;</b></span>I had issue with the time requirement before starting next module before but this is different because I cannot submit my answer to the assessment at the end of the module.</div><!--end:1702590676707--><><!--begin:1702590765627--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702590765_co>:&nbsp;</b></span>I do see several time outs (due to inactivity) logged on your account as well as a few terminated by log in errors.  Okay I am going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.<br><br>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1702590765627--><><!--begin:1702590904716--><div class=\'cv\'><span class=\'notranslate\'><b>Hayden Schlueter<timestamp_1702590904_cv>:&nbsp;</b></span>Ok, I do have another window open in Microsoft Word for the purpose of taking notes so I switch to that window to write stuff down (my screen is half and half so I am not switching tabs). Could that be causing the issue?</div><!--end:1702590904716--><><!--begin:1702590962908--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702590962_co>:&nbsp;</b></span>If you have more then one tab open with our training site that would cause an issue.   </div><!--end:1702590962908--><><!--begin:1702591056385--><div class=\'cv\'><span class=\'notranslate\'><b>Hayden Schlueter<timestamp_1702591056_cv>:&nbsp;</b></span>Okay I guess I will find another way to take notes. Thank you for your help</div><!--end:1702591056385--><><!--begin:1702591070003--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702591069_co>:&nbsp;</b></span>You are welcome!</div><!--end:1702591070003--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, I am currently working on the Meters and Instrumentation module final assessment, and it will not let me submit my answer to one of the questions. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Hayden Schlueter!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nHayden Schlueter: Hello, I am doing well how are you\r\nTiffany: Good thank you \r\nHayden Schlueter: I am stuck on one of the questions for the Instrumentation Modules and it wont let me submit\r\nTiffany: There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:Your session will &quot;time out&quot; if you are inactive  for 10 minutesModule quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the examNot completing ALL module activities (including student activities, videos and interactions or skipping pages)Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer) Do you have ANY questions on the above?\r\nHayden Schlueter: I have not been idle for more than ten minutes, am using Edge, and have completed all previous activities. \r\nHayden Schlueter: I had issue with the time requirement before starting next module before but this is different because I cannot submit my answer to the assessment at the end of the module.\r\nTiffany: I do see several time outs (due to inactivity) logged on your account as well as a few terminated by log in errors.  Okay I am going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.Going forward, avoid the following while training and follow these Tips:*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)*Remain fully engaged in the course while training.*Refrain from:1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehensionFinally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.Can I help with anything else today?\r\nHayden Schlueter: Ok, I do have another window open in Microsoft Word for the purpose of taking notes so I switch to that window to write stuff down (my screen is half and half so I am not switching tabs). Could that be causing the issue?\r\nTiffany: If you have more then one tab open with our training site that would cause an issue.   \r\nHayden Schlueter: Okay I guess I will find another way to take notes. Thank you for your help\r\nTiffany: You are welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('327231642WA', 1702593117, 1702593382, 1, 23, 10, 5, 0, 0, 0, 1, 2686, 0, 0, 0, 0, 'Hayden Schlueter', 'hayden.schlueter@erm.com', '70.129.178.150', '31a83afdd0f2b23afb37702338e33426', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-ERM-cus-Online Course-_-Hazwoper 40-cus-', 'Hello, I am having an issue reoccur where I cannot submit an answer to the assessment at the end of a module. The same problem just happened in the previous module an hour ago and the person I chatted with fixed it. I do not know why it is happening again, I did not open any new windows or tabs during the module and made sure not to take notes in Word like I had been doing previously. My email and Microsoft Teams applications are open in the background because I have to monitor those for my work, but I have not clicked out of the window since beginning the module.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I am having an issue reoccur where I cannot submit an answer to the assessment at the end of a module. The same problem just happened in the previous module an hour ago and the person I chatted with fixed it. I do not know why it is happening again, I did not open any new windows or tabs during the module and made sure not to take notes in Word like I had been doing previously. My email and Microsoft Teams applications are open in the background because I have to monitor those for my work, but I have not clicked out of the window since beginning the module.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1702593119767--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702593119_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Hayden Schlueter</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1702593119767--><><!--begin:1702593153984--><div class=\'cv\'><span class=\'notranslate\'><b>Hayden Schlueter<timestamp_1702593153_cv>:&nbsp;</b></span>Hello Tiffany, I believe I just spoke with you earlier about the same issue</div><!--end:1702593153984--><><!--begin:1702593163210--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702593163_co>:&nbsp;</b></span>Yes you did</div><!--end:1702593163210--><><!--begin:1702593183928--><div class=\'cv\'><span class=\'notranslate\'><b>Hayden Schlueter<timestamp_1702593183_cv>:&nbsp;</b></span>I have no idea why it is happening again</div><!--end:1702593183928--><><!--begin:1702593216987--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702593216_co>:&nbsp;</b></span>One moment please</div><!--end:1702593216987--><><!--begin:1702593326714--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702593326_co>:&nbsp;</b></span>I will pass you through this modeul again but can you please exit the module and log out using the appropriate links and then clear your cookies/cache in your brower.  Once the cookies and cache is cleared restart the browser before logging back in.</div><!--end:1702593326714--><><!--begin:1702593365137--><div class=\'cv\'><span class=\'notranslate\'><b>Hayden Schlueter<timestamp_1702593365_cv>:&nbsp;</b></span>Yes I will do that, thanks again for the help</div><!--end:1702593365137--><><!--begin:1702593381298--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702593381_co>:&nbsp;</b></span>You are welcome! Hopefully you will not get anymore issues.</div><!--end:1702593381298--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, I am having an issue reoccur where I cannot submit an answer to the assessment at the end of a module. The same problem just happened in the previous module an hour ago and the person I chatted with fixed it. I do not know why it is happening again, I did not open any new windows or tabs during the module and made sure not to take notes in Word like I had been doing previously. My email and Microsoft Teams applications are open in the background because I have to monitor those for my work, but I have not clicked out of the window since beginning the module.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Hayden Schlueter!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nHayden Schlueter: Hello Tiffany, I believe I just spoke with you earlier about the same issue\r\nTiffany: Yes you did\r\nHayden Schlueter: I have no idea why it is happening again\r\nTiffany: One moment please\r\nTiffany: I will pass you through this modeul again but can you please exit the module and log out using the appropriate links and then clear your cookies/cache in your brower.  Once the cookies and cache is cleared restart the browser before logging back in.\r\nHayden Schlueter: Yes I will do that, thanks again for the help\r\nTiffany: You are welcome! Hopefully you will not get anymore issues.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3272907985K', 1702652274, 1702653301, 2, 23, 11, 7, 0, 0, 0, 0, 5737, 0, 0, 0, 0, 'Tatiana Sherrill', 'tasherrill@cehs.siu.edu', '131.230.182.110', 'b48811938755ee1abd136c783187269d', 'Select Area of Inquiry:-_-Other-cus-Company-_-SIUC-cus-', 'For the hybrid version of the 40-hr hazwoper training, how is the hands-on portion done? Do you send a training out to us OR do we send the employee to a facility?', '<div class=\'ca\'><div class=\'info_box\'><i>For the hybrid version of the 40-hr hazwoper training, how is the hands-on portion done? Do you send a training out to us OR do we send the employee to a facility?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1702652278389--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702652278_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Tatiana Sherrill</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1702652278389--><><!--begin:1702652287301--><div class=\'cv\'><span class=\'notranslate\'><b>Tatiana Sherrill<timestamp_1702652287_cv>:&nbsp;</b></span>Hello. I&#39;m well</div><!--end:1702652287301--><><!--begin:1702652335290--><div class=\'cv\'><span class=\'notranslate\'><b>Tatiana Sherrill<timestamp_1702652335_cv>:&nbsp;</b></span>are you able to answer my question?</div><!--end:1702652335290--><><!--begin:1702652364440--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702652364_co>:&nbsp;</b></span>If you purchased a 40-Hour Hybrid course in 2023 or prior after the student completes the online portion they would come to one of our scheduled/confirmed classes to complete the dress-out portion.  </div><!--end:1702652364440--><><!--begin:1702652435907--><div class=\'cv\'><span class=\'notranslate\'><b>Tatiana Sherrill<timestamp_1702652436_cv>:&nbsp;</b></span>Until they complete the dress-out portion, they can&#39;t respond in emergency situations, such as a chemical spill, correct?</div><!--end:1702652435907--><><!--begin:1702652512731--><div class=\'cv\'><span class=\'notranslate\'><b>Tatiana Sherrill<timestamp_1702652513_cv>:&nbsp;</b></span>Also, is the dress-out portion a one day class?</div><!--end:1702652512731--><><!--begin:1702652537484--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702652537_co>:&nbsp;</b></span>Students are not fully 40-Hour HAZWOPER certified until they have complete the dress-out portion as well.</div><!--end:1702652537484--><><!--begin:1702652549814--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702652549_co>:&nbsp;</b></span>Yes our dress-out classes are one 8-hour day</div><!--end:1702652549814--><><!--begin:1702652612060--><div class=\'cv\'><span class=\'notranslate\'><b>Tatiana Sherrill<timestamp_1702652612_cv>:&nbsp;</b></span>Since this is the end of 2023, is the dress-out classes already schedule for 2024?</div><!--end:1702652612060--><><!--begin:1702652657329--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702652657_co>:&nbsp;</b></span>We have a few classes scheduled next week and then yes we have 2024 date scheduled</div><!--end:1702652657329--><><!--begin:1702652664009--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702652663_co>:&nbsp;</b></span>Do you have a student name I can look up?</div><!--end:1702652664009--><><!--begin:1702652708605--><div class=\'cv\'><span class=\'notranslate\'><b>Tatiana Sherrill<timestamp_1702652708_cv>:&nbsp;</b></span>We haven&#39;t registered yet him yet, but wanted to make sure that I had all of the facts first. </div><!--end:1702652708605--><><!--begin:1702652792659--><div class=\'cv\'><span class=\'notranslate\'><b>Tatiana Sherrill<timestamp_1702652792_cv>:&nbsp;</b></span>If we use your hybrid training, we would need to get him the hands-on portion pretty quickly (we have an employee quitting). Can you provide me with the scheduled dates and locations for 2024?</div><!--end:1702652792659--><><!--begin:1702652862885--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702652862_co>:&nbsp;</b></span>We hold our hands-on dressout classes currently at the same time as our 8-Hour HAZWOPER classes so you can use the following link as a reference to the schedule</div><!--end:1702652862885--><><!--begin:1702652869753--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702652869_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1702652869753--><><!--begin:1702652998173--><div class=\'cv\'><span class=\'notranslate\'><b>Tatiana Sherrill<timestamp_1702652998_cv>:&nbsp;</b></span>perfect! Thank you. </div><!--end:1702652998173--><><!--begin:1702653026861--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702653026_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1702653026861--><><!--begin:1702653084837--><div class=\'cv\'><span class=\'notranslate\'><b>Tatiana Sherrill<timestamp_1702653085_cv>:&nbsp;</b></span>No, you have been a great help. </div><!--end:1702653084837--><><!--begin:1702653086918--><div class=\'cv\'><span class=\'notranslate\'><b>Tatiana Sherrill<timestamp_1702653087_cv>:&nbsp;</b></span>Thank you </div><!--end:1702653086918--><><!--begin:1702653097213--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702653097_co>:&nbsp;</b></span>You are welcome!</div><!--end:1702653097213--><><!--begin:1702653109853--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702653109_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and if you need anything else, you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1702653109853--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'For the hybrid version of the 40-hr hazwoper training, how is the hands-on portion done? Do you send a training out to us OR do we send the employee to a facility?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Tatiana Sherrill!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTatiana Sherrill: Hello. I&#39;m well\r\nTatiana Sherrill: are you able to answer my question?\r\nTiffany: If you purchased a 40-Hour Hybrid course in 2023 or prior after the student completes the online portion they would come to one of our scheduled/confirmed classes to complete the dress-out portion.  \r\nTatiana Sherrill: Until they complete the dress-out portion, they can&#39;t respond in emergency situations, such as a chemical spill, correct?\r\nTatiana Sherrill: Also, is the dress-out portion a one day class?\r\nTiffany: Students are not fully 40-Hour HAZWOPER certified until they have complete the dress-out portion as well.\r\nTiffany: Yes our dress-out classes are one 8-hour day\r\nTatiana Sherrill: Since this is the end of 2023, is the dress-out classes already schedule for 2024?\r\nTiffany: We have a few classes scheduled next week and then yes we have 2024 date scheduled\r\nTiffany: Do you have a student name I can look up?\r\nTatiana Sherrill: We haven&#39;t registered yet him yet, but wanted to make sure that I had all of the facts first. \r\nTatiana Sherrill: If we use your hybrid training, we would need to get him the hands-on portion pretty quickly (we have an employee quitting). Can you provide me with the scheduled dates and locations for 2024?\r\nTiffany: We hold our hands-on dressout classes currently at the same time as our 8-Hour HAZWOPER classes so you can use the following link as a reference to the schedule\r\nTiffany: https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nTatiana Sherrill: perfect! Thank you. \r\nTiffany: Is there anything else I can assist you with today?\r\nTatiana Sherrill: No, you have been a great help. \r\nTatiana Sherrill: Thank you \r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and if you need anything else, you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('327294287Z4', 1702655778, 1702655973, 2, 23, 26, 6, 0, 0, 0, 0, 3207, 0, 0, 0, 0, 'LeCynthia Rudolph', 'rudolph.cyn@epa.gov', '134.67.29.83', 'cd10ddfa5410c75f372d4444a49ba4e0', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-US EPA-cus-', 'Just registered an employee for training and wanted to make sure I registered Kate Cronin for the training and not myself by mistake', '<div class=\'ca\'><div class=\'info_box\'><i>Just registered an employee for training and wanted to make sure I registered Kate Cronin for the training and not myself by mistake</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1702655779849--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702655779_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>LeCynthia Rudolph</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1702655779849--><><!--begin:1702655792515--><div class=\'cv\'><span class=\'notranslate\'><b>LeCynthia Rudolph<timestamp_1702655792_cv>:&nbsp;</b></span>Doing well hope you are too</div><!--end:1702655792515--><><!--begin:1702655818479--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702655818_co>:&nbsp;</b></span>Yes I am thank you</div><!--end:1702655818479--><><!--begin:1702655819613--><div class=\'cv\'><span class=\'notranslate\'><b>LeCynthia Rudolph<timestamp_1702655819_cv>:&nbsp;</b></span>Also the order #24578</div><!--end:1702655819613--><><!--begin:1702655835724--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702655835_co>:&nbsp;</b></span>Yes I do show Kate Cronin as the student on order #24578</div><!--end:1702655835724--><><!--begin:1702655850626--><div class=\'cv\'><span class=\'notranslate\'><b>LeCynthia Rudolph<timestamp_1702655850_cv>:&nbsp;</b></span>perfect thanks for confirmaing</div><!--end:1702655850626--><><!--begin:1702655892997--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702655892_co>:&nbsp;</b></span>Once we have finished processing the order we will send out an updated email to both of you with class details.  We are still finishing uploading the 2024 schedule to our end of the datatbase but we will get it out as soon as possible. </div><!--end:1702655892997--><><!--begin:1702655911556--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702655911_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1702655911556--><><!--begin:1702655931035--><div class=\'cv\'><span class=\'notranslate\'><b>LeCynthia Rudolph<timestamp_1702655931_cv>:&nbsp;</b></span>No thats all. Thank you</div><!--end:1702655931035--><><!--begin:1702655944574--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702655944_co>:&nbsp;</b></span>You are welcome!</div><!--end:1702655944574--><><!--begin:1702655948722--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702655948_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1702655948722--><><!--begin:1702655960158--><div class=\'cv\'><span class=\'notranslate\'><b>LeCynthia Rudolph<timestamp_1702655960_cv>:&nbsp;</b></span>You too</div><!--end:1702655960158--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Just registered an employee for training and wanted to make sure I registered Kate Cronin for the training and not myself by mistake\r\nTiffany has joined the chat.\r\nTiffany: Hi, LeCynthia Rudolph!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nLeCynthia Rudolph: Doing well hope you are too\r\nTiffany: Yes I am thank you\r\nLeCynthia Rudolph: Also the order #24578\r\nTiffany: Yes I do show Kate Cronin as the student on order #24578\r\nLeCynthia Rudolph: perfect thanks for confirmaing\r\nTiffany: Once we have finished processing the order we will send out an updated email to both of you with class details.  We are still finishing uploading the 2024 schedule to our end of the datatbase but we will get it out as soon as possible. \r\nTiffany: Is there anything else I can assist you with today?\r\nLeCynthia Rudolph: No thats all. Thank you\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nLeCynthia Rudolph: You too\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('327547415XX', 1702908892, 1702910000, 2, 23, 12, 7, 0, 0, 0, 0, 2707, 0, 0, 0, 0, 'Todd Grover', 'Todd.Grover@ingeteam.com', '24.106.35.10', '44ba5a3dad67474b68b1c173ef44f141', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Ingeteam-cus-', 'When is your next scheduled DOT Hazmat class in the Milwaukee, WI area?  I will not be able to attend the Madison class on January 8th, 2024.', '<div class=\'ca\'><div class=\'info_box\'><i>When is your next scheduled DOT Hazmat class in the Milwaukee, WI area?  I will not be able to attend the Madison class on January 8th, 2024.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1702908895710--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702908895_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Todd Grover</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1702908895710--><><!--begin:1702908909682--><div class=\'cv\'><span class=\'notranslate\'><b>Todd Grover<timestamp_1702908909_cv>:&nbsp;</b></span>Fine Tiffany</div><!--end:1702908909682--><><!--begin:1702908979804--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702908979_co>:&nbsp;</b></span>One moment while I see if I have access to any future dates not listed on the website</div><!--end:1702908979804--><><!--begin:1702909007159--><div class=\'cv\'><span class=\'notranslate\'><b>Todd Grover<timestamp_1702909006_cv>:&nbsp;</b></span>I&#39;ll have 3 people to register for the class</div><!--end:1702909007159--><><!--begin:1702909251481--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702909251_co>:&nbsp;</b></span>There is a Madison, WI one scheduled on 04/01/2024</div><!--end:1702909251481--><><!--begin:1702909346771--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702909346_co>:&nbsp;</b></span>We won&#39;t have a Milwaukee, WI location in 2024</div><!--end:1702909346771--><><!--begin:1702909595681--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702909595_co>:&nbsp;</b></span>We also offer virtual instructor led training live with a instructor held via Teams</div><!--end:1702909595681--><><!--begin:1702909610741--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702909610_co>:&nbsp;</b></span><a href=\'https://csregs.com/products/dot-hazmat-transportation-virtual-instructor-led-training-vilt\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/dot-hazmat-transportation-virtual-instructor-led-training-vilt</a></div><!--end:1702909610741--><><!--begin:1702909960372--><div class=\'cv\'><span class=\'notranslate\'><b>Todd Grover<timestamp_1702909960_cv>:&nbsp;</b></span>I&#39;ll have to find another source</div><!--end:1702909960372--><><!--begin:1702910000574--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702910000_co>:&nbsp;</b></span>I understand.  Is there anything else I can assist you with today?</div><!--end:1702910000574--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'When is your next scheduled DOT Hazmat class in the Milwaukee, WI area?  I will not be able to attend the Madison class on January 8th, 2024.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Todd Grover!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTodd Grover: Fine Tiffany\r\nTiffany: One moment while I see if I have access to any future dates not listed on the website\r\nTodd Grover: I&#39;ll have 3 people to register for the class\r\nTiffany: There is a Madison, WI one scheduled on 04/01/2024\r\nTiffany: We won&#39;t have a Milwaukee, WI location in 2024\r\nTiffany: We also offer virtual instructor led training live with a instructor held via Teams\r\nTiffany: https://csregs.com/products/dot-hazmat-transportation-virtual-instructor-led-training-vilt\r\nTodd Grover: I&#39;ll have to find another source\r\nTiffany: I understand.  Is there anything else I can assist you with today?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('327554123NV', 1702915615, 1702915894, 2, 23, 28, 4, 0, 0, 5, 0, 2431, 0, 0, 0, 0, 'Liam Merrow', 'LMerrow@trccompanies.com', '136.226.81.4', 'b9a3f58b0eda3c632bc0318eeaa96392', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-TRC Companies-cus-', 'I need to register for the Hands-On portion of my 40-Hour HAZWOPER course.', '<div class=\'ca\'><div class=\'info_box\'><i>I need to register for the Hands-On portion of my 40-Hour HAZWOPER course.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1702915618345--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702915618_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Liam Merrow</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1702915618345--><><!--begin:1702915633636--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702915633_co>:&nbsp;</b></span>What location of TRC are you with?</div><!--end:1702915633636--><><!--begin:1702915697342--><div class=\'cv\'><span class=\'notranslate\'><b>Liam Merrow<timestamp_1702915697_cv>:&nbsp;</b></span>I&#39;m doing well thank you. I am with the Liverpool, NY office.</div><!--end:1702915697342--><><!--begin:1702915729397--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702915729_co>:&nbsp;</b></span>I will send you an email with information on how to register</div><!--end:1702915729397--><><!--begin:1702915752733--><div class=\'cv\'><span class=\'notranslate\'><b>Liam Merrow<timestamp_1702915752_cv>:&nbsp;</b></span>Awesome thank you so much!</div><!--end:1702915752733--><><!--begin:1702915772387--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702915772_co>:&nbsp;</b></span>AFter you have completed the online training and have a date/location you would like to register for you can email me back.</div><!--end:1702915772387--><><!--begin:1702915780590--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702915780_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1702915780590--><><!--begin:1702915858104--><div class=\'cv\'><span class=\'notranslate\'><b>Liam Merrow<timestamp_1702915858_cv>:&nbsp;</b></span>Nope that is all, thank you so much for the assistance.</div><!--end:1702915858104--><><!--begin:1702915882671--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702915882_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1702915882671--><><!--begin:1702915886180--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702915886_co>:&nbsp;</b></span>Have a safe day!</div><!--end:1702915886180--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I need to register for the Hands-On portion of my 40-Hour HAZWOPER course.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Liam Merrow!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: What location of TRC are you with?\r\nLiam Merrow: I&#39;m doing well thank you. I am with the Liverpool, NY office.\r\nTiffany: I will send you an email with information on how to register\r\nLiam Merrow: Awesome thank you so much!\r\nTiffany: AFter you have completed the online training and have a date/location you would like to register for you can email me back.\r\nTiffany: Is there anything else I can assist you with today?\r\nLiam Merrow: Nope that is all, thank you so much for the assistance.\r\nTiffany: You are most welcome!\r\nTiffany: Have a safe day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('327561755MG', 1702923240, 1702923635, 2, 23, 20, 2, 0, 0, 5, 0, 3896, 0, 0, 0, 0, 'David Wilhelm', 'dwilhelm@llu.edu', '143.197.222.231', 'ed0a4099aab6a9a85be8d5f988ac5277', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Loma Linda University-cus-', 'Good morning, I\'m trying to understand the how I take the final assessment. I\'m doing the online class, then going in this Friday to complete the in-person portion of the course. I noticed in the email traffic that it said that once the in-person portion is complete, I\'m given a password to complete the final assessment, does that mean I complete it online and not in person? ', '<div class=\'ca\'><div class=\'info_box\'><i>Good morning, I\'m trying to understand the how I take the final assessment. I\'m doing the online class, then going in this Friday to complete the in-person portion of the course. I noticed in the email traffic that it said that once the in-person portion is complete, I\'m given a password to complete the final assessment, does that mean I complete it online and not in person? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1702923242522--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702923242_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>David Wilhelm</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1702923242522--><><!--begin:1702923257827--><div class=\'cv\'><span class=\'notranslate\'><b>David Wilhelm<timestamp_1702923258_cv>:&nbsp;</b></span>Im doing great and yourself?</div><!--end:1702923257827--><><!--begin:1702923290377--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702923290_co>:&nbsp;</b></span>I am good thank you</div><!--end:1702923290377--><><!--begin:1702923332677--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702923332_co>:&nbsp;</b></span>The final assessment will be completed online since you are completing the online 40-Hour HAZWOPER standard course.  </div><!--end:1702923332677--><><!--begin:1702923356237--><div class=\'cv\'><span class=\'notranslate\'><b>David Wilhelm<timestamp_1702923356_cv>:&nbsp;</b></span>ok great thank you for the clarification! </div><!--end:1702923356237--><><!--begin:1702923360345--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702923360_co>:&nbsp;</b></span>You have to be completed with the online portion before we can register you for the in person portion.  </div><!--end:1702923360345--><><!--begin:1702923408596--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702923408_co>:&nbsp;</b></span>Please reach out ASAP once you are completed with the online portion to get registered if you are looking to attend one of the classes scheduled for this Friday.  </div><!--end:1702923408596--><><!--begin:1702923437309--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702923437_co>:&nbsp;</b></span>I believe your company wants you to attend the Pasadena, CA class this Friday.</div><!--end:1702923437309--><><!--begin:1702923491471--><div class=\'cv\'><span class=\'notranslate\'><b>David Wilhelm<timestamp_1702923491_cv>:&nbsp;</b></span>yes im working on it now actually, i believe it said complete by the 20 by COB to be able to do the in person</div><!--end:1702923491471--><><!--begin:1702923521951--><div class=\'cv\'><span class=\'notranslate\'><b>David Wilhelm<timestamp_1702923522_cv>:&nbsp;</b></span>ok so ill complete the online portion, let you know, take the assessment and THEN on friday do the in person portion if im understanding correctly<br></div><!--end:1702923521951--><><!--begin:1702923601003--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702923600_co>:&nbsp;</b></span>No you will complete the online 32-hours, let us know--we will register you for the dress-out in person class on Friday--then after you attend that class you will go back online to complete the final assessment.  The instructor will give you the password at class.    </div><!--end:1702923601003--><><!--begin:1702923617774--><div class=\'cv\'><span class=\'notranslate\'><b>David Wilhelm<timestamp_1702923617_cv>:&nbsp;</b></span>ahhh gotcha ok thank you for the help!</div><!--end:1702923617774--><><!--begin:1702923628892--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1702923628_co>:&nbsp;</b></span>You are welcome!</div><!--end:1702923628892--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Good morning, I\'m trying to understand the how I take the final assessment. I\'m doing the online class, then going in this Friday to complete the in-person portion of the course. I noticed in the email traffic that it said that once the in-person portion is complete, I\'m given a password to complete the final assessment, does that mean I complete it online and not in person? \r\nTiffany has joined the chat.\r\nTiffany: Hi, David Wilhelm!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDavid Wilhelm: Im doing great and yourself?\r\nTiffany: I am good thank you\r\nTiffany: The final assessment will be completed online since you are completing the online 40-Hour HAZWOPER standard course.  \r\nDavid Wilhelm: ok great thank you for the clarification! \r\nTiffany: You have to be completed with the online portion before we can register you for the in person portion.  \r\nTiffany: Please reach out ASAP once you are completed with the online portion to get registered if you are looking to attend one of the classes scheduled for this Friday.  \r\nTiffany: I believe your company wants you to attend the Pasadena, CA class this Friday.\r\nDavid Wilhelm: yes im working on it now actually, i believe it said complete by the 20 by COB to be able to do the in person\r\nDavid Wilhelm: ok so ill complete the online portion, let you know, take the assessment and THEN on friday do the in person portion if im understanding correctly\r\nTiffany: No you will complete the online 32-hours, let us know--we will register you for the dress-out in person class on Friday--then after you attend that class you will go back online to complete the final assessment.  The instructor will give you the password at class.    \r\nDavid Wilhelm: ahhh gotcha ok thank you for the help!\r\nTiffany: You are welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('327901335KC', 1703262824, 1703263294, 2, 23, 23, 4, 0, 0, 5, 0, 1821, 0, 0, 0, 0, 'Richard Evans', 'rick.evans@stantec.com', '107.142.44.121', 'cf169d3dbaeadb851e33f1bfbd3cd616', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Stantec-cus-', 'Hello, my HAZWOPER 8-hr refresher expired on December 20th. I\'m wondering if I can still purchase and receive the 8-hours certificate. I could not attend a in-person class due to illness. Thank you. - Richard Evans', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, my HAZWOPER 8-hr refresher expired on December 20th. I\'m wondering if I can still purchase and receive the 8-hours certificate. I could not attend a in-person class due to illness. Thank you. - Richard Evans</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1703262828390--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703262828_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Richard Evans</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1703262828390--><><!--begin:1703262893864--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703262893_co>:&nbsp;</b></span>Yes</div><!--end:1703262893864--><><!--begin:1703262929256--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703262929_co>:&nbsp;</b></span>You will just want to get the refresher completed as soon as possible to stay current.  </div><!--end:1703262929256--><><!--begin:1703262980488--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703262980_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1703262980488--><><!--begin:1703263264992--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703263264_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1703263264992--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, my HAZWOPER 8-hr refresher expired on December 20th. I\'m wondering if I can still purchase and receive the 8-hours certificate. I could not attend a in-person class due to illness. Thank you. - Richard Evans\r\nTiffany has joined the chat.\r\nTiffany: Hi, Richard Evans!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Yes\r\nTiffany: You will just want to get the refresher completed as soon as possible to stay current.  \r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('328332831KM', 1703694309, 1703694606, 2, 23, 13, 9, 0, 0, 5, 0, 3883, 0, 0, 0, 0, 'Kelly Peterson', 'kelly.peterson@denverwater.org', '159.143.1.253', '6aa7aa6174526f97571f7152692cad94', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Denver Water-cus-', 'Hi there, I am registered to take the 40-hour Hazwoper course January 2-5 in Denver Colorado. I have not received an email telling me times or locations, so I wanted to reach out to make sure I am prepared come Tuesday, January 2nd. ', '<div class=\'ca\'><div class=\'info_box\'><i>Hi there, I am registered to take the 40-hour Hazwoper course January 2-5 in Denver Colorado. I have not received an email telling me times or locations, so I wanted to reach out to make sure I am prepared come Tuesday, January 2nd. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1703694311631--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703694311_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kelly Peterson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1703694311631--><><!--begin:1703694326329--><div class=\'cv\'><span class=\'notranslate\'><b>Kelly Peterson<timestamp_1703694326_cv>:&nbsp;</b></span>Hi Tiffany, I am good! How are you? </div><!--end:1703694326329--><><!--begin:1703694335429--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703694335_co>:&nbsp;</b></span>I am good thank you</div><!--end:1703694335429--><><!--begin:1703694346550--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703694346_co>:&nbsp;</b></span>We sent you an email on 12/18/2023 with class details.</div><!--end:1703694346550--><><!--begin:1703694353170--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703694353_co>:&nbsp;</b></span>I will forward it again now</div><!--end:1703694353170--><><!--begin:1703694409731--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703694409_co>:&nbsp;</b></span>Just sent it</div><!--end:1703694409731--><><!--begin:1703694416531--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703694416_co>:&nbsp;</b></span>Please let me know if you receive it</div><!--end:1703694416531--><><!--begin:1703694427004--><div class=\'cv\'><span class=\'notranslate\'><b>Kelly Peterson<timestamp_1703694427_cv>:&nbsp;</b></span>Thank you so much! Let me go check</div><!--end:1703694427004--><><!--begin:1703694442778--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703694442_co>:&nbsp;</b></span>You are welcome!</div><!--end:1703694442778--><><!--begin:1703694513839--><div class=\'cv\'><span class=\'notranslate\'><b>Kelly Peterson<timestamp_1703694513_cv>:&nbsp;</b></span>I got it. I really appreciate the help!</div><!--end:1703694513839--><><!--begin:1703694530398--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703694530_co>:&nbsp;</b></span>Of course! You are welcome!</div><!--end:1703694530398--><><!--begin:1703694555258--><div class=\'cv\'><span class=\'notranslate\'><b>Kelly Peterson<timestamp_1703694555_cv>:&nbsp;</b></span>Have a great rest of your day!</div><!--end:1703694555258--><><!--begin:1703694557754--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703694557_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1703694557754--><><!--begin:1703694562059--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703694561_co>:&nbsp;</b></span>You as well!</div><!--end:1703694562059--><><!--begin:1703694567188--><div class=\'cv\'><span class=\'notranslate\'><b>Kelly Peterson<timestamp_1703694567_cv>:&nbsp;</b></span>I think I am all good, thank you(: </div><!--end:1703694567188--><><!--begin:1703694590195--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703694590_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1703694590195--><><!--begin:1703694597811--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703694597_co>:&nbsp;</b></span>Have a great rest of your day!</div><!--end:1703694597811--><><!--begin:1703694604827--><div class=\'cv\'><span class=\'notranslate\'><b>Kelly Peterson<timestamp_1703694604_cv>:&nbsp;</b></span>You too!</div><!--end:1703694604827--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hi there, I am registered to take the 40-hour Hazwoper course January 2-5 in Denver Colorado. I have not received an email telling me times or locations, so I wanted to reach out to make sure I am prepared come Tuesday, January 2nd. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Kelly Peterson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKelly Peterson: Hi Tiffany, I am good! How are you? \r\nTiffany: I am good thank you\r\nTiffany: We sent you an email on 12/18/2023 with class details.\r\nTiffany: I will forward it again now\r\nTiffany: Just sent it\r\nTiffany: Please let me know if you receive it\r\nKelly Peterson: Thank you so much! Let me go check\r\nTiffany: You are welcome!\r\nKelly Peterson: I got it. I really appreciate the help!\r\nTiffany: Of course! You are welcome!\r\nKelly Peterson: Have a great rest of your day!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: You as well!\r\nKelly Peterson: I think I am all good, thank you(: \r\nTiffany: You are most welcome!\r\nTiffany: Have a great rest of your day!\r\nKelly Peterson: You too!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('328414859E4', 1703776332, 1703776727, 2, 23, 7, 4, 0, 0, 0, 0, 4703, 0, 0, 0, 0, 'Cristal Garcia-Lara', 'cvgl.lgvc@gmail.com', '190.62.6.37', '92a52c044fcd6cd9494635bbe302cc6b', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Self-cus-', 'Hello,\r\n\r\nDue to some unfortunate family events of loved ones passing and having to travel to visit family this past month and a half, I have been without adequate wifi to finish my HAZWOPER course. I was wondering if I could get an extension on the course in order to finish it. Thank you.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello,\r\n\r\nDue to some unfortunate family events of loved ones passing and having to travel to visit family this past month and a half, I have been without adequate wifi to finish my HAZWOPER course. I was wondering if I could get an extension on the course in order to finish it. Thank you.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1703776336165--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703776336_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Cristal Garcia-Lara</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1703776336165--><><!--begin:1703776351840--><div class=\'cv\'><span class=\'notranslate\'><b>Cristal Garcia-Lara<timestamp_1703776351_cv>:&nbsp;</b></span>A bit sick but chugging on</div><!--end:1703776351840--><><!--begin:1703776397136--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703776396_co>:&nbsp;</b></span>I can provide one 30-day extension at no fee</div><!--end:1703776397136--><><!--begin:1703776413455--><div class=\'cv\'><span class=\'notranslate\'><b>Cristal Garcia-Lara<timestamp_1703776413_cv>:&nbsp;</b></span>That would be awesome thank you!</div><!--end:1703776413455--><><!--begin:1703776429024--><div class=\'cv\'><span class=\'notranslate\'><b>Cristal Garcia-Lara<timestamp_1703776429_cv>:&nbsp;</b></span>Do I need a new order number with that extention?</div><!--end:1703776429024--><><!--begin:1703776436019--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703776435_co>:&nbsp;</b></span>I am sorry to hear about all your troubles.  You now have until 02/04/2024 to complete the course</div><!--end:1703776436019--><><!--begin:1703776440136--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703776439_co>:&nbsp;</b></span>No you are all set now</div><!--end:1703776440136--><><!--begin:1703776463066--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703776462_co>:&nbsp;</b></span>If you are unable to complete the course before this new expiration date, there is a 25% fee (per course) that will need to be paid prior to any further extensions. </div><!--end:1703776463066--><><!--begin:1703776467208--><div class=\'cv\'><span class=\'notranslate\'><b>Cristal Garcia-Lara<timestamp_1703776467_cv>:&nbsp;</b></span>Alright. Thank you so much and have a good holiday</div><!--end:1703776467208--><><!--begin:1703776476436--><div class=\'cv\'><span class=\'notranslate\'><b>Cristal Garcia-Lara<timestamp_1703776476_cv>:&nbsp;</b></span>understood</div><!--end:1703776476436--><><!--begin:1703776495542--><div class=\'cv\'><span class=\'notranslate\'><b>Cristal Garcia-Lara<timestamp_1703776495_cv>:&nbsp;</b></span>if that does happen should i reach out to the chat again or call? I will be back in the country next month</div><!--end:1703776495542--><><!--begin:1703776528307--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703776528_co>:&nbsp;</b></span>I will send you an email now and you can respond to my email if you need your course reactivated. </div><!--end:1703776528307--><><!--begin:1703776545879--><div class=\'cv\'><span class=\'notranslate\'><b>Cristal Garcia-Lara<timestamp_1703776545_cv>:&nbsp;</b></span>awesome. Thank you so much!</div><!--end:1703776545879--><><!--begin:1703776553259--><div class=\'cv\'><span class=\'notranslate\'><b>Cristal Garcia-Lara<timestamp_1703776553_cv>:&nbsp;</b></span>Just got the email</div><!--end:1703776553259--><><!--begin:1703776562993--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703776562_co>:&nbsp;</b></span>Great!</div><!--end:1703776562993--><><!--begin:1703776570516--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703776570_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1703776570516--><><!--begin:1703776578317--><div class=\'cv\'><span class=\'notranslate\'><b>Cristal Garcia-Lara<timestamp_1703776578_cv>:&nbsp;</b></span>no that is it</div><!--end:1703776578317--><><!--begin:1703776598069--><div class=\'cv\'><span class=\'notranslate\'><b>Cristal Garcia-Lara<timestamp_1703776598_cv>:&nbsp;</b></span>thank you!4</div><!--end:1703776598069--><><!--begin:1703776612730--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703776612_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1703776612730--><><!--begin:1703776727547--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703776727_co>:&nbsp;</b></span>Have a wonderful day!</div><!--end:1703776727547--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Hello,\r\n\r\nDue to some unfortunate family events of loved ones passing and having to travel to visit family this past month and a half, I have been without adequate wifi to finish my HAZWOPER course. I was wondering if I could get an extension on the course in order to finish it. Thank you.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Cristal Garcia-Lara!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nCristal Garcia-Lara: A bit sick but chugging on\r\nTiffany: I can provide one 30-day extension at no fee\r\nCristal Garcia-Lara: That would be awesome thank you!\r\nCristal Garcia-Lara: Do I need a new order number with that extention?\r\nTiffany: I am sorry to hear about all your troubles.  You now have until 02/04/2024 to complete the course\r\nTiffany: No you are all set now\r\nTiffany: If you are unable to complete the course before this new expiration date, there is a 25% fee (per course) that will need to be paid prior to any further extensions. \r\nCristal Garcia-Lara: Alright. Thank you so much and have a good holiday\r\nCristal Garcia-Lara: understood\r\nCristal Garcia-Lara: if that does happen should i reach out to the chat again or call? I will be back in the country next month\r\nTiffany: I will send you an email now and you can respond to my email if you need your course reactivated. \r\nCristal Garcia-Lara: awesome. Thank you so much!\r\nCristal Garcia-Lara: Just got the email\r\nTiffany: Great!\r\nTiffany: Is there anything else I can assist you with today?\r\nCristal Garcia-Lara: no that is it\r\nCristal Garcia-Lara: thank you!4\r\nTiffany: You are most welcome!\r\nTiffany: Have a wonderful day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('328418496CK', 1703779968, 1703780268, 2, 23, 7, 4, 0, 0, 5, 0, 2834, 0, 0, 0, 0, 'Erika Santos', 'esantos@auroraesi.com', '173.8.133.141', 'ce4283d32f25cef8e0dadd7e187bdcfe', 'Select Area of Inquiry:-_-Other-cus-Company-_-Aurora Environmental Services, Inc. -cus-', 'DOT Hazmat Transportation -Initial In Person class dates ', '<div class=\'ca\'><div class=\'info_box\'><i>DOT Hazmat Transportation -Initial In Person class dates </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1703779972249--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703779972_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Erika Santos</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1703779972249--><><!--begin:1703779984666--><div class=\'cv\'><span class=\'notranslate\'><b>Erika Santos<timestamp_1703779984_cv>:&nbsp;</b></span>Good Thank you and you?</div><!--end:1703779984666--><><!--begin:1703779997699--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703779997_co>:&nbsp;</b></span>I am good thank you! Dates can be found on the website here: <a href=\'https://csregs.com/collections/dot-hazmat-transportation-complete-certification\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/dot-hazmat-transportation-complete-certification</a></div><!--end:1703779997699--><><!--begin:1703780075101--><div class=\'cv\'><span class=\'notranslate\'><b>Erika Santos<timestamp_1703780075_cv>:&nbsp;</b></span>Is that the Hazmat Ground Shipper Certification DOT</div><!--end:1703780075101--><><!--begin:1703780166997--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703780166_co>:&nbsp;</b></span>Yes</div><!--end:1703780166997--><><!--begin:1703780196192--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703780196_co>:&nbsp;</b></span>The DOT Hazmat Transportation Training Course (GHS Compliant) is an Instructor-Led, 1-day certification course covering the specific training requirements outlined under 49 CFR 172.704 and 49 CFR 172 204, which requires any person involved in offering a hazardous material for transportation to be properly trained.</div><!--end:1703780196192--><><!--begin:1703780210057--><div class=\'cv\'><span class=\'notranslate\'><b>Erika Santos<timestamp_1703780210_cv>:&nbsp;</b></span>Thank you so much for your help Ms. Tiffany. I think that is all I needed to confirm.</div><!--end:1703780210057--><><!--begin:1703780223891--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703780223_co>:&nbsp;</b></span>You are welcome!</div><!--end:1703780223891--><><!--begin:1703780242563--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703780242_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1703780242563--><><!--begin:1703780247603--><div class=\'cv\'><span class=\'notranslate\'><b>Erika Santos<timestamp_1703780247_cv>:&nbsp;</b></span>Have a wonderful day and a happy new year!</div><!--end:1703780247603--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'DOT Hazmat Transportation -Initial In Person class dates \r\nTiffany has joined the chat.\r\nTiffany: Hi, Erika Santos!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nErika Santos: Good Thank you and you?\r\nTiffany: I am good thank you! Dates can be found on the website here: https://csregs.com/collections/dot-hazmat-transportation-complete-certification\r\nErika Santos: Is that the Hazmat Ground Shipper Certification DOT\r\nTiffany: Yes\r\nTiffany: The DOT Hazmat Transportation Training Course (GHS Compliant) is an Instructor-Led, 1-day certification course covering the specific training requirements outlined under 49 CFR 172.704 and 49 CFR 172 204, which requires any person involved in offering a hazardous material for transportation to be properly trained.\r\nErika Santos: Thank you so much for your help Ms. Tiffany. I think that is all I needed to confirm.\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nErika Santos: Have a wonderful day and a happy new year!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('328502301E8', 1703863775, 1703864041, 2, 23, 9, 2, 0, 0, 0, 0, 3173, 0, 0, 0, 0, 'Donna Giles', 'dgiles@cityofallen.org', '72.48.190.69', 'b32d24b1db056786066f22accb4fa9bc', 'Select Area of Inquiry:-_-Other-cus-Company-_-City Of Allen-cus-', 'Is there any way to print any materials for the online for the HAZWOPER Site Supervisor 8hr. refresher course?', '<div class=\'ca\'><div class=\'info_box\'><i>Is there any way to print any materials for the online for the HAZWOPER Site Supervisor 8hr. refresher course?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1703863778373--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703863778_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Donna Giles</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1703863778373--><><!--begin:1703863796186--><div class=\'cv\'><span class=\'notranslate\'><b>Donna Giles<timestamp_1703863796_cv>:&nbsp;</b></span>Good and you?</div><!--end:1703863796186--><><!--begin:1703863805016--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703863804_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1703863805016--><><!--begin:1703863854910--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703863854_co>:&nbsp;</b></span>The course is fully online.  The only printable materials are a few items in the reference file cabinet within the course I believe.  </div><!--end:1703863854910--><><!--begin:1703863857573--><div class=\'cv\'><span class=\'notranslate\'><b>Donna Giles<timestamp_1703863857_cv>:&nbsp;</b></span>Is there any way to print any materials for the online HAZWOPER Site Supervisor 8hr. refresher course?</div><!--end:1703863857573--><><!--begin:1703863866760--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703863866_co>:&nbsp;</b></span>The course is fully online. The only printable materials are a few items in the reference file cabinet within the course I believe.</div><!--end:1703863866760--><><!--begin:1703863882464--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703863882_co>:&nbsp;</b></span>It maybe called the library</div><!--end:1703863882464--><><!--begin:1703863903888--><div class=\'cv\'><span class=\'notranslate\'><b>Donna Giles<timestamp_1703863903_cv>:&nbsp;</b></span>Okay thanks.</div><!--end:1703863903888--><><!--begin:1703863912298--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703863912_co>:&nbsp;</b></span>You are welcome!</div><!--end:1703863912298--><><!--begin:1703863919442--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703863919_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1703863919442--><><!--begin:1703863937766--><div class=\'cv\'><span class=\'notranslate\'><b>Donna Giles<timestamp_1703863937_cv>:&nbsp;</b></span>No, have a great day.</div><!--end:1703863937766--><><!--begin:1703863993322--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1703863993_co>:&nbsp;</b></span>If you do need anything else, <br> you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day as well!</div><!--end:1703863993322--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Is there any way to print any materials for the online for the HAZWOPER Site Supervisor 8hr. refresher course?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Donna Giles!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDonna Giles: Good and you?\r\nTiffany: I am good thank you!\r\nTiffany: The course is fully online.  The only printable materials are a few items in the reference file cabinet within the course I believe.  \r\nDonna Giles: Is there any way to print any materials for the online HAZWOPER Site Supervisor 8hr. refresher course?\r\nTiffany: The course is fully online. The only printable materials are a few items in the reference file cabinet within the course I believe.\r\nTiffany: It maybe called the library\r\nDonna Giles: Okay thanks.\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nDonna Giles: No, have a great day.\r\nTiffany: If you do need anything else,  you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3288492783T', 1704210770, 1704210980, 2, 23, 27, 5, 0, 0, 0, 0, 2076, 0, 0, 0, 0, 'Ashley Haney', 'ahaney@indsvccorp.com', '198.40.232.178', 'a6db3cd6344e9ed79eb8d53c89247076', 'Select Area of Inquiry:-_-Other-cus-Company-_-Industrial Service Corp.-cus-', 'I am the Plant Manager at A CFS(Central Freight Station) in Iowa. We do international sea and air shippments with road travel to ports (raod travel is not ISC it is done with carriers). We are looking into doing Haz-mat shippments in the near furture and would like to know what training is required to perform said operations?', '<div class=\'ca\'><div class=\'info_box\'><i>I am the Plant Manager at A CFS(Central Freight Station) in Iowa. We do international sea and air shippments with road travel to ports (raod travel is not ISC it is done with carriers). We are looking into doing Haz-mat shippments in the near furture and would like to know what training is required to perform said operations?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1704210772758--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704210772_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ashley Haney</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1704210772758--><><!--begin:1704210776720--><div class=\'cv\'><span class=\'notranslate\'><b>Ashley Haney<timestamp_1704210784_cv>:&nbsp;</b></span><span class=\'emoji_chat\'>&#128077;</span></div><!--end:1704210776720--><><!--begin:1704210915342--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704210915_co>:&nbsp;</b></span>The training needed would be DOT HAZMAT, IATA, and most likely IMDG Training as well (we do not offer the IMDG training at this time)</div><!--end:1704210915342--><><!--begin:1704210928140--><div class=\'cv\'><span class=\'notranslate\'><b>Ashley Haney<timestamp_1704210935_cv>:&nbsp;</b></span>ok thanks for the information!</div><!--end:1704210928140--><><!--begin:1704210944956--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704210944_co>:&nbsp;</b></span>You are welcome!</div><!--end:1704210944956--><><!--begin:1704210953532--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704210953_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1704210953532--><><!--begin:1704210970241--><div class=\'cv\'><span class=\'notranslate\'><b>Ashley Haney<timestamp_1704210977_cv>:&nbsp;</b></span>no thanks have a great day!</div><!--end:1704210970241--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am the Plant Manager at A CFS(Central Freight Station) in Iowa. We do international sea and air shippments with road travel to ports (raod travel is not ISC it is done with carriers). We are looking into doing Haz-mat shippments in the near furture and would like to know what training is required to perform said operations?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ashley Haney!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAshley Haney: &#128077;\r\nTiffany: The training needed would be DOT HAZMAT, IATA, and most likely IMDG Training as well (we do not offer the IMDG training at this time)\r\nAshley Haney: ok thanks for the information!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nAshley Haney: no thanks have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('328863643J7', 1704225129, 1704226003, 2, 23, 21, 2, 0, 0, 0, 0, 2912, 0, 0, 0, 0, 'Tyler Repa', 'tyler.repa@dnr.mo.gov', '168.166.80.226', '54d1ba6971ea4162bd1d387d81b53931', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Missouri Department of Natural Resources-cus-', 'Hello, I just had questions regarding a training I was signed up for. I was signed up for a HAZWOPER 40 hour training, located in Kansas City, MO. Specific address given was this: (12801 S U.S. 71 Hwy, Grandview, MO 64030)\r\nThis address is at a holiday inn. So I had two questions.\r\n1. Does this training take part inside the holiday inn, and if so which conference room should I look for?\r\n2. What times do the trainings take place? Since it is a 40 hour course happening over 4 days, I assume it will be 10 hour days, I just need to know when they start and end. \r\nThanks.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I just had questions regarding a training I was signed up for. I was signed up for a HAZWOPER 40 hour training, located in Kansas City, MO. Specific address given was this: (12801 S U.S. 71 Hwy, Grandview, MO 64030)\r\nThis address is at a holiday inn. So I had two questions.\r\n1. Does this training take part inside the holiday inn, and if so which conference room should I look for?\r\n2. What times do the trainings take place? Since it is a 40 hour course happening over 4 days, I assume it will be 10 hour days, I just need to know when they start and end. \r\nThanks.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1704225131582--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704225131_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Tyler Repa</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1704225131582--><><!--begin:1704225161672--><div class=\'cv\'><span class=\'notranslate\'><b>Tyler Repa<timestamp_1704225161_cv>:&nbsp;</b></span><span class=\'emoji_chat\'>&#128077;</span></div><!--end:1704225161672--><><!--begin:1704225268177--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704225268_co>:&nbsp;</b></span>The training is inside the Holiday Inn Express & Suites</div><!--end:1704225268177--><><!--begin:1704225319499--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704225319_co>:&nbsp;</b></span>The day of class there should be signs and/or directions at the facility for which conference room they have us training in.  </div><!--end:1704225319499--><><!--begin:1704225366999--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704225366_co>:&nbsp;</b></span>The class is 4-10 hour days 8:00am through 6:00pm.  Tuesday through Friday</div><!--end:1704225366999--><><!--begin:1704225637416--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704225637_co>:&nbsp;</b></span>I am processing your order now. <br> Can you provide me with the department you are with?</div><!--end:1704225637416--><><!--begin:1704225655235--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704225655_co>:&nbsp;</b></span>Or divsion that you are with?</div><!--end:1704225655235--><><!--begin:1704226000198--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704226000_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1704226000198--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, I just had questions regarding a training I was signed up for. I was signed up for a HAZWOPER 40 hour training, located in Kansas City, MO. Specific address given was this: (12801 S U.S. 71 Hwy, Grandview, MO 64030)\r\nThis address is at a holiday inn. So I had two questions.\r\n1. Does this training take part inside the holiday inn, and if so which conference room should I look for?\r\n2. What times do the trainings take place? Since it is a 40 hour course happening over 4 days, I assume it will be 10 hour days, I just need to know when they start and end. \r\nThanks.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Tyler Repa!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTyler Repa: &#128077;\r\nTiffany: The training is inside the Holiday Inn Express & Suites\r\nTiffany: The day of class there should be signs and/or directions at the facility for which conference room they have us training in.  \r\nTiffany: The class is 4-10 hour days 8:00am through 6:00pm.  Tuesday through Friday\r\nTiffany: I am processing your order now.  Can you provide me with the department you are with?\r\nTiffany: Or divsion that you are with?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('328868119N5', 1704229639, 1704229769, 2, 22, 54, 16, 0, 0, 5, 0, 1194, 0, 0, 0, 0, 'Juan Ruvalcaba', 'jruvalcaba@magicleap.com', '4.53.133.26', '5b7ad4a22e241b2fd4b6545a403a7dd7', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Magic Leap-cus-', 'my certification for my 8hr HAZWOPER Refresher was last certified on 3/4/23.\r\n\r\nWill I be ok If I sign up for a course that takes place after 3/4/24?  Or do I need to do it prior to 3/4?', '<div class=\'ca\'><div class=\'info_box\'><i>my certification for my 8hr HAZWOPER Refresher was last certified on 3/4/23.\r\n\r\nWill I be ok If I sign up for a course that takes place after 3/4/24?  Or do I need to do it prior to 3/4?</i></div></div><><div class=\'ca\'><b>Drew</b> has joined the chat.</div><><!--begin:1704229666317--><div class=\'co\'><span class=\'notranslate\'><b>Drew<timestamp_1704229666_co>:&nbsp;</b></span>You will be fine with a class that starts on 3/4/24.</div><!--end:1704229666317--><><!--begin:1704229690069--><div class=\'cv\'><span class=\'notranslate\'><b>Juan Ruvalcaba<timestamp_1704229690_cv>:&nbsp;</b></span>the class i was looking at is on 3/22 so that will be ok or no?</div><!--end:1704229690069--><><!--begin:1704229752895--><div class=\'co\'><span class=\'notranslate\'><b>Drew<timestamp_1704229752_co>:&nbsp;</b></span>Yes. Especially if you purchase the class prior to 3/4/24.</div><!--end:1704229752895--><><!--begin:1704229762048--><div class=\'cv\'><span class=\'notranslate\'><b>Juan Ruvalcaba<timestamp_1704229762_cv>:&nbsp;</b></span>ok thank you!</div><!--end:1704229762048--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'my certification for my 8hr HAZWOPER Refresher was last certified on 3/4/23.\r\n\r\nWill I be ok If I sign up for a course that takes place after 3/4/24?  Or do I need to do it prior to 3/4?\r\nDrew has joined the chat.\r\nDrew: You will be fine with a class that starts on 3/4/24.\r\nJuan Ruvalcaba: the class i was looking at is on 3/22 so that will be ok or no?\r\nDrew: Yes. Especially if you purchase the class prior to 3/4/24.\r\nJuan Ruvalcaba: ok thank you!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3289371692A', 1704298659, 1704299154, 2, 23, 26, 3, 0, 0, 5, 0, 3160, 0, 0, 0, 0, 'Dylan Quintal', 'dylan.quintal@stantec.com', '108.69.147.201', '03e61154af92befe1cfb250e6c8b52a6', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Stantec-cus-', 'When is my HAZWOPER refresher due?', '<div class=\'ca\'><div class=\'info_box\'><i>When is my HAZWOPER refresher due?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1704298663925--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704298663_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Dylan Quintal</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1704298663925--><><!--begin:1704298676435--><div class=\'cv\'><span class=\'notranslate\'><b>Dylan Quintal<timestamp_1704298676_cv>:&nbsp;</b></span>Fine, how are you?</div><!--end:1704298676435--><><!--begin:1704298704125--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704298703_co>:&nbsp;</b></span>I am good thank you! Your refresher is due now as of 12/29/2023</div><!--end:1704298704125--><><!--begin:1704298728218--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704298728_co>:&nbsp;</b></span>You completed the 40 HAZ on 12/29/22</div><!--end:1704298728218--><><!--begin:1704298743009--><div class=\'cv\'><span class=\'notranslate\'><b>Dylan Quintal<timestamp_1704298743_cv>:&nbsp;</b></span>Where could I find that information for myself? I didn&#39;t see it on my HAZWOPER certificate. Is there a login page I&#39;m missing?</div><!--end:1704298743009--><><!--begin:1704298800874--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704298800_co>:&nbsp;</b></span>HAZWOPER requires annual refreshers so the refresher dates are based approximately one year after the date listed on the certificates.  </div><!--end:1704298800874--><><!--begin:1704298834500--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704298834_co>:&nbsp;</b></span>The dates on the certificates are the certification completion dates</div><!--end:1704298834500--><><!--begin:1704298850185--><div class=\'cv\'><span class=\'notranslate\'><b>Dylan Quintal<timestamp_1704298850_cv>:&nbsp;</b></span>I see. Thanks so much!</div><!--end:1704298850185--><><!--begin:1704298890636--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704298890_co>:&nbsp;</b></span>You are welcome!</div><!--end:1704298890636--><><!--begin:1704298898579--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704298898_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1704298898579--><><!--begin:1704299011728--><div class=\'cv\'><span class=\'notranslate\'><b>Dylan Quintal<timestamp_1704299011_cv>:&nbsp;</b></span>No, that&#39;ll be it.</div><!--end:1704299011728--><><!--begin:1704299083318--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704299083_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1704299083318--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'When is my HAZWOPER refresher due?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Dylan Quintal!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDylan Quintal: Fine, how are you?\r\nTiffany: I am good thank you! Your refresher is due now as of 12/29/2023\r\nTiffany: You completed the 40 HAZ on 12/29/22\r\nDylan Quintal: Where could I find that information for myself? I didn&#39;t see it on my HAZWOPER certificate. Is there a login page I&#39;m missing?\r\nTiffany: HAZWOPER requires annual refreshers so the refresher dates are based approximately one year after the date listed on the certificates.  \r\nTiffany: The dates on the certificates are the certification completion dates\r\nDylan Quintal: I see. Thanks so much!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nDylan Quintal: No, that&#39;ll be it.\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('328956287EJ', 1704317775, 1704318107, 2, 23, 23, 3, 0, 0, 5, 0, 3966, 0, 0, 0, 0, 'Amber Bacom', 'abacom@srcinc.com', '74.106.8.242', '8aaa6758933eafef1dce27f44ead25aa', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-SRC-cus-', 'I recently purchased the 8-hour refresher. I thought that is what I needed, but when I logged on there is nothing under \"certificates\". I think that I may have lapsed on my refresher training without realizing it. Can someone please confirm if I can proceed with the 8-hour course or if I need to somehow change it to do 24-hour again due to a elapsed time? ', '<div class=\'ca\'><div class=\'info_box\'><i>I recently purchased the 8-hour refresher. I thought that is what I needed, but when I logged on there is nothing under \"certificates\". I think that I may have lapsed on my refresher training without realizing it. Can someone please confirm if I can proceed with the 8-hour course or if I need to somehow change it to do 24-hour again due to a elapsed time? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1704317780060--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704317779_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Amber Bacom</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1704317780060--><><!--begin:1704317792042--><div class=\'cv\'><span class=\'notranslate\'><b>Amber Bacom<timestamp_1704317792_cv>:&nbsp;</b></span>Good thanks. How are you?</div><!--end:1704317792042--><><!--begin:1704317799715--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704317799_co>:&nbsp;</b></span>I am good thank you</div><!--end:1704317799715--><><!--begin:1704317820071--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704317819_co>:&nbsp;</b></span>Do you have an order number?</div><!--end:1704317820071--><><!--begin:1704317839818--><div class=\'cv\'><span class=\'notranslate\'><b>Amber Bacom<timestamp_1704317839_cv>:&nbsp;</b></span>Let me find that....</div><!--end:1704317839818--><><!--begin:1704317857695--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704317857_co>:&nbsp;</b></span>I did find it</div><!--end:1704317857695--><><!--begin:1704317874590--><div class=\'cv\'><span class=\'notranslate\'><b>Amber Bacom<timestamp_1704317874_cv>:&nbsp;</b></span>Looks like #23733</div><!--end:1704317874590--><><!--begin:1704317908008--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704317907_co>:&nbsp;</b></span>I show you completed the 24 HAZ on 12/16/21 and HAZWOPER does require an annual 8-Hour HAZWOPER Refresher to be completed.  </div><!--end:1704317908008--><><!--begin:1704317932488--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704317932_co>:&nbsp;</b></span>I do not see you have completed a refresher in 2022 or 2023 </div><!--end:1704317932488--><><!--begin:1704317949435--><div class=\'cv\'><span class=\'notranslate\'><b>Amber Bacom<timestamp_1704317949_cv>:&nbsp;</b></span>Oh wow, that is even longer than I thought. </div><!--end:1704317949435--><><!--begin:1704317973545--><div class=\'cv\'><span class=\'notranslate\'><b>Amber Bacom<timestamp_1704317973_cv>:&nbsp;</b></span>Ok. Can I change my registration for the 8-hour into the 24-hour? </div><!--end:1704317973545--><><!--begin:1704318022517--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704318022_co>:&nbsp;</b></span>I will have to ask management since we are past 24-hours from the time the order was placed which was back in September.  </div><!--end:1704318022517--><><!--begin:1704318049545--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704318049_co>:&nbsp;</b></span>I will have to get back with you most likely tomorrow or later once I have an answer.</div><!--end:1704318049545--><><!--begin:1704318063090--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704318062_co>:&nbsp;</b></span>Can I email you at <a href=\'mailto:abacom@srcinc.com\' target=\'_blank\' rel=\'noopener noreferrer\'>abacom@srcinc.com</a> </div><!--end:1704318063090--><><!--begin:1704318072299--><div class=\'cv\'><span class=\'notranslate\'><b>Amber Bacom<timestamp_1704318072_cv>:&nbsp;</b></span>Yes, thank you.</div><!--end:1704318072299--><><!--begin:1704318089528--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704318089_co>:&nbsp;</b></span>You are welcome!</div><!--end:1704318089528--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I recently purchased the 8-hour refresher. I thought that is what I needed, but when I logged on there is nothing under \"certificates\". I think that I may have lapsed on my refresher training without realizing it. Can someone please confirm if I can proceed with the 8-hour course or if I need to somehow change it to do 24-hour again due to a elapsed time? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Amber Bacom!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAmber Bacom: Good thanks. How are you?\r\nTiffany: I am good thank you\r\nTiffany: Do you have an order number?\r\nAmber Bacom: Let me find that....\r\nTiffany: I did find it\r\nAmber Bacom: Looks like #23733\r\nTiffany: I show you completed the 24 HAZ on 12/16/21 and HAZWOPER does require an annual 8-Hour HAZWOPER Refresher to be completed.  \r\nTiffany: I do not see you have completed a refresher in 2022 or 2023 \r\nAmber Bacom: Oh wow, that is even longer than I thought. \r\nAmber Bacom: Ok. Can I change my registration for the 8-hour into the 24-hour? \r\nTiffany: I will have to ask management since we are past 24-hours from the time the order was placed which was back in September.  \r\nTiffany: I will have to get back with you most likely tomorrow or later once I have an answer.\r\nTiffany: Can I email you at mailto:abacom@srcinc.com \r\nAmber Bacom: Yes, thank you.\r\nTiffany: You are welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('329018765TN', 1704380256, 1704380998, 2, 23, 26, 8, 0, 0, 0, 0, 3777, 0, 0, 0, 0, 'Michael Deckers', 'michael.j.deckers@nasa.gov', '128.159.245.25', 'f64daae0dd2b3ad64f0ed8ef4bc95436', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Deck 4 Innovation-cus-', 'Neither myself nor my coworker, Terry Williams, have received our certificate for completing/passing the 24 Hr HAZWOPER course we took from December 5 to December 7 in Orlando, FL. If I remember correctly our instructor informed us there was a hold up with the shipping that delayed our certificates from arriving until after we completed the course and either he or Compliance Solutions would mail our certificates to our office. However, we are yet to receive our certificates.', '<div class=\'ca\'><div class=\'info_box\'><i>Neither myself nor my coworker, Terry Williams, have received our certificate for completing/passing the 24 Hr HAZWOPER course we took from December 5 to December 7 in Orlando, FL. If I remember correctly our instructor informed us there was a hold up with the shipping that delayed our certificates from arriving until after we completed the course and either he or Compliance Solutions would mail our certificates to our office. However, we are yet to receive our certificates.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1704380259131--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704380258_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Michael Deckers</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1704380259131--><><!--begin:1704380281981--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Deckers<timestamp_1704380282_cv>:&nbsp;</b></span>good thank you</div><!--end:1704380281981--><><!--begin:1704380314858--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704380314_co>:&nbsp;</b></span>One moment while I look you and the class you attended up please</div><!--end:1704380314858--><><!--begin:1704380465882--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704380465_co>:&nbsp;</b></span>I show we did send the certificate via US Mail to your company just before the Christmas holiday.  They were sent to: Nancy Smith<br>Amentum Services, Inc.<br>PO Box 21165<br>Kennedy Space Center FL 32815</div><!--end:1704380465882--><><!--begin:1704380502201--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704380502_co>:&nbsp;</b></span>There may be a delay in receiving them due to the recent holidays.</div><!--end:1704380502201--><><!--begin:1704380540027--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Deckers<timestamp_1704380540_cv>:&nbsp;</b></span>Do you know either what day it was sent or when it was supposed to arrive</div><!--end:1704380540027--><><!--begin:1704380563994--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Deckers<timestamp_1704380564_cv>:&nbsp;</b></span>And also do you know if certificates were sent for both myself and Terry Williams</div><!--end:1704380563994--><><!--begin:1704380737214--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704380737_co>:&nbsp;</b></span>As it is sent via US Mail there is not tracking number or delivery date provided.  The certificates were printed on 12/22/2022.  It was both yours and Terrys certificate that was sent.</div><!--end:1704380737214--><><!--begin:1704380772251--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704380772_co>:&nbsp;</b></span>Hopefully they will arrive by next week at the latest but I do not know how the mail is handled at your facility.  </div><!--end:1704380772251--><><!--begin:1704380913067--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Deckers<timestamp_1704380913_cv>:&nbsp;</b></span>ok thank you</div><!--end:1704380913067--><><!--begin:1704380932462--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704380932_co>:&nbsp;</b></span>You are welcome!</div><!--end:1704380932462--><><!--begin:1704380941260--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704380941_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1704380941260--><><!--begin:1704380977745--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Deckers<timestamp_1704380977_cv>:&nbsp;</b></span>that is all thank you</div><!--end:1704380977745--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Neither myself nor my coworker, Terry Williams, have received our certificate for completing/passing the 24 Hr HAZWOPER course we took from December 5 to December 7 in Orlando, FL. If I remember correctly our instructor informed us there was a hold up with the shipping that delayed our certificates from arriving until after we completed the course and either he or Compliance Solutions would mail our certificates to our office. However, we are yet to receive our certificates.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Michael Deckers!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMichael Deckers: good thank you\r\nTiffany: One moment while I look you and the class you attended up please\r\nTiffany: I show we did send the certificate via US Mail to your company just before the Christmas holiday.  They were sent to: Nancy SmithAmentum Services, Inc.PO Box 21165Kennedy Space Center FL 32815\r\nTiffany: There may be a delay in receiving them due to the recent holidays.\r\nMichael Deckers: Do you know either what day it was sent or when it was supposed to arrive\r\nMichael Deckers: And also do you know if certificates were sent for both myself and Terry Williams\r\nTiffany: As it is sent via US Mail there is not tracking number or delivery date provided.  The certificates were printed on 12/22/2022.  It was both yours and Terrys certificate that was sent.\r\nTiffany: Hopefully they will arrive by next week at the latest but I do not know how the mail is handled at your facility.  \r\nMichael Deckers: ok thank you\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nMichael Deckers: that is all thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('329032869YA', 1704394366, 1704394834, 2, 23, 27, 10, 0, 0, 0, 0, 1881, 0, 0, 0, 0, 'Andy', 'Andy@gmail.com', '98.103.71.2', '374e8bc8c0efc51c0c9d26f373daa0be', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-GL-cus-', 'Will there be an 8-hr HAZWOPER course in Cleveland in 2024? It was on the list last year, but isn\'t anymore.\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>Will there be an 8-hr HAZWOPER course in Cleveland in 2024? It was on the list last year, but isn\'t anymore.\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1704394369646--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704394369_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Andy</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1704394369646--><><!--begin:1704394402198--><div class=\'cv\'><span class=\'notranslate\'><b>Andy<timestamp_1704394402_cv>:&nbsp;</b></span>good how are you</div><!--end:1704394402198--><><!--begin:1704394420065--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704394419_co>:&nbsp;</b></span>Yes we do have plans to have classes scheduled in Cleveland (Independence), OH</div><!--end:1704394420065--><><!--begin:1704394424438--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704394424_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1704394424438--><><!--begin:1704394768149--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704394767_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1704394768149--><><!--begin:1704394828927--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704394828_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1704394828927--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Will there be an 8-hr HAZWOPER course in Cleveland in 2024? It was on the list last year, but isn\'t anymore.\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Andy!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAndy: good how are you\r\nTiffany: Yes we do have plans to have classes scheduled in Cleveland (Independence), OH\r\nTiffany: I am good thank you!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('329040472QH', 1704401963, 1704402095, 2, 23, 25, 6, 0, 0, 0, 0, 1645, 0, 0, 0, 0, 'Soren Kahl', 'soren.kahl@arcadis.com', '12.10.26.34', 'cd2aa5ad77d1c5424bd3479269a44751', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Arcadis-cus-', 'Hi,\r\n\r\nI have recently completed the online portion of the Hazwoper training and need to complete the 8HR in person section. How do I go about scheduling that?\r\n\r\nThanks,\r\nSoren Kahl', '<div class=\'ca\'><div class=\'info_box\'><i>Hi,\r\n\r\nI have recently completed the online portion of the Hazwoper training and need to complete the 8HR in person section. How do I go about scheduling that?\r\n\r\nThanks,\r\nSoren Kahl</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1704401967537--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704401967_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Soren Kahl</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1704401967537--><><!--begin:1704402020956--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704402020_co>:&nbsp;</b></span>I just sent you over an email with information on how to register.</div><!--end:1704402020956--><><!--begin:1704402062858--><div class=\'cv\'><span class=\'notranslate\'><b>Soren Kahl<timestamp_1704402062_cv>:&nbsp;</b></span>Excellent, thanks! That&#39;s all I needed. Appreciate the help. </div><!--end:1704402062858--><><!--begin:1704402075060--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704402074_co>:&nbsp;</b></span>You are welcome!</div><!--end:1704402075060--><><!--begin:1704402080165--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704402080_co>:&nbsp;</b></span>Have a wonderful day!</div><!--end:1704402080165--><><!--begin:1704402093017--><div class=\'cv\'><span class=\'notranslate\'><b>Soren Kahl<timestamp_1704402093_cv>:&nbsp;</b></span>You too.</div><!--end:1704402093017--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hi,\r\n\r\nI have recently completed the online portion of the Hazwoper training and need to complete the 8HR in person section. How do I go about scheduling that?\r\n\r\nThanks,\r\nSoren Kahl\r\nTiffany has joined the chat.\r\nTiffany: Hi, Soren Kahl!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I just sent you over an email with information on how to register.\r\nSoren Kahl: Excellent, thanks! That&#39;s all I needed. Appreciate the help. \r\nTiffany: You are welcome!\r\nTiffany: Have a wonderful day!\r\nSoren Kahl: You too.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3291079477Z', 1704469436, 1704470424, 2, 23, 23, 2, 0, 0, 5, 0, 5713, 499, 0, 0, 0, 'Mike', 'mike.traynor@wsp.com', '100.4.180.222', '90709af0accc8024d334b46a52bb95cf', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-WSP-cus-', 'I schedule our staff for safety training and have a candidate for your 40-hr HAZWOPER course scheduled for Somerset, NJ on 1/9-1/12/24 but have a couple of questions:\r\n1. Can you confirm that this is a 4 day class (Tue-Fri) at 10 hrs/day (and what are the hours)?, and\r\n2. We could potentially send the student to either the Somerset class ($1,175) or to the class scheduled at Nyack, NY on 1/23-1/26 ($975). Can we get the Somerset class for the Nyack class price?\r\nThanks, \r\nMike T (518) 258-2098 ', '<div class=\'ca\'><div class=\'info_box\'><i>I schedule our staff for safety training and have a candidate for your 40-hr HAZWOPER course scheduled for Somerset, NJ on 1/9-1/12/24 but have a couple of questions:\r\n1. Can you confirm that this is a 4 day class (Tue-Fri) at 10 hrs/day (and what are the hours)?, and\r\n2. We could potentially send the student to either the Somerset class ($1,175) or to the class scheduled at Nyack, NY on 1/23-1/26 ($975). Can we get the Somerset class for the Nyack class price?\r\nThanks, \r\nMike T (518) 258-2098 </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1704469438517--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704469438_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Mike</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1704469438517--><><!--begin:1704469464077--><div class=\'cv\'><span class=\'notranslate\'><b>Mike<timestamp_1704469464_cv>:&nbsp;</b></span>Great thanks for getting back to me.</div><!--end:1704469464077--><><!--begin:1704469488279--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704469488_co>:&nbsp;</b></span>I will need a few minutes to answer all your questions</div><!--end:1704469488279--><><!--begin:1704469499978--><div class=\'cv\'><span class=\'notranslate\'><b>Mike<timestamp_1704469500_cv>:&nbsp;</b></span>No problem.</div><!--end:1704469499978--><><!--begin:1704469518806--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704469518_co>:&nbsp;</b></span>1. The seminar classes are 4/10-hours days Tuesday through Friday (regularly)</div><!--end:1704469518806--><><!--begin:1704469536157--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704469536_co>:&nbsp;</b></span>Hours would be 8:00am-6:00pm</div><!--end:1704469536157--><><!--begin:1704469550064--><div class=\'cv\'><span class=\'notranslate\'><b>Mike<timestamp_1704469550_cv>:&nbsp;</b></span>Thanks for that clarification.</div><!--end:1704469550064--><><!--begin:1704469699494--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704469699_co>:&nbsp;</b></span>2.  Both classes cost $1,175 at this time.  The $975 Early bird prices are available when registering more than three weeks prior to the class start date.<br>Payment must be made at time of registration to receive the early bird discount. </div><!--end:1704469699494--><><!--begin:1704469885264--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704469885_co>:&nbsp;</b></span>Is there anything else I can assist you wtih today?</div><!--end:1704469885264--><><!--begin:1704469935534--><div class=\'cv\'><span class=\'notranslate\'><b>Mike<timestamp_1704469935_cv>:&nbsp;</b></span>Ah.  I see I had not refreshed your web page.  My management is asking about the price differences. Any chance we can still get the $975 price?</div><!--end:1704469935534--><><!--begin:1704470026128--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704470025_co>:&nbsp;</b></span>I can ask my management and get back with you but normally the $975 is for early bird registrations. Can I email you at  <a href=\'mailto:mike.traynor@wsp.com\' target=\'_blank\' rel=\'noopener noreferrer\'>mike.traynor@wsp.com</a>  once I have an answer?</div><!--end:1704470026128--><><!--begin:1704470123797--><div class=\'cv\'><span class=\'notranslate\'><b>Mike<timestamp_1704470123_cv>:&nbsp;</b></span>Yes that email address works and that would be great. We prefer to use your in person classes and typically send our new field techs to your courses. Thanks for checking for us!</div><!--end:1704470123797--><><!--begin:1704470160722--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704470160_co>:&nbsp;</b></span>Of course!  I will email you once I have an update.  To confirm you just have one student correct?</div><!--end:1704470160722--><><!--begin:1704470227504--><div class=\'cv\'><span class=\'notranslate\'><b>Mike<timestamp_1704470227_cv>:&nbsp;</b></span>Yes.  I was hoping for two but the other will be working out of Buffalo, NY (not one of our NJ) offices.</div><!--end:1704470227504--><><!--begin:1704470252810--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704470252_co>:&nbsp;</b></span>Got it! Thanks!  I wil get back to you as soon as I can.</div><!--end:1704470252810--><><!--begin:1704470263357--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704470263_co>:&nbsp;</b></span>Is there anything else I can help with for now?</div><!--end:1704470263357--><><!--begin:1704470294165--><div class=\'cv\'><span class=\'notranslate\'><b>Mike<timestamp_1704470294_cv>:&nbsp;</b></span>Not at this time.  thx again.</div><!--end:1704470294165--><><!--begin:1704470351977--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704470351_co>:&nbsp;</b></span>You are welcome!</div><!--end:1704470351977--><><!--begin:1704470374909--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704470374_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and if you do need anything else, you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1704470374909--><><!--begin:1704470397272--><div class=\'cv\'><span class=\'notranslate\'><b>Mike<timestamp_1704470397_cv>:&nbsp;</b></span>Thx you too.</div><!--end:1704470397272--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I schedule our staff for safety training and have a candidate for your 40-hr HAZWOPER course scheduled for Somerset, NJ on 1/9-1/12/24 but have a couple of questions:\r\n1. Can you confirm that this is a 4 day class (Tue-Fri) at 10 hrs/day (and what are the hours)?, and\r\n2. We could potentially send the student to either the Somerset class ($1,175) or to the class scheduled at Nyack, NY on 1/23-1/26 ($975). Can we get the Somerset class for the Nyack class price?\r\nThanks, \r\nMike T (518) 258-2098 \r\nTiffany has joined the chat.\r\nTiffany: Hi, Mike!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMike: Great thanks for getting back to me.\r\nTiffany: I will need a few minutes to answer all your questions\r\nMike: No problem.\r\nTiffany: 1. The seminar classes are 4/10-hours days Tuesday through Friday (regularly)\r\nTiffany: Hours would be 8:00am-6:00pm\r\nMike: Thanks for that clarification.\r\nTiffany: 2.  Both classes cost $1,175 at this time.  The $975 Early bird prices are available when registering more than three weeks prior to the class start date.Payment must be made at time of registration to receive the early bird discount. \r\nTiffany: Is there anything else I can assist you wtih today?\r\nMike: Ah.  I see I had not refreshed your web page.  My management is asking about the price differences. Any chance we can still get the $975 price?\r\nTiffany: I can ask my management and get back with you but normally the $975 is for early bird registrations. Can I email you at  mailto:mike.traynor@wsp.com  once I have an answer?\r\nMike: Yes that email address works and that would be great. We prefer to use your in person classes and typically send our new field techs to your courses. Thanks for checking for us!\r\nTiffany: Of course!  I will email you once I have an update.  To confirm you just have one student correct?\r\nMike: Yes.  I was hoping for two but the other will be working out of Buffalo, NY (not one of our NJ) offices.\r\nTiffany: Got it! Thanks!  I wil get back to you as soon as I can.\r\nTiffany: Is there anything else I can help with for now?\r\nMike: Not at this time.  thx again.\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and if you do need anything else, you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nMike: Thx you too.\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('329366521A3', 1704728011, 1704728504, 2, 23, 25, 7, 0, 0, 5, 0, 2265, 0, 0, 0, 0, 'Keith Wilson', 'kwilson@eagleexcavation.com', '50.197.119.121', 'b863888b294f09f3eab136f277d3784d', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Eagle Excavation, Inc.-cus-', 'Would you check and see how many open spots are available for the 8-Hour HazWOPER Refresher in Lansing, MI 1/19/24 and 3/1/24, and Detroit 1/26/24 and 3/8/24?\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>Would you check and see how many open spots are available for the 8-Hour HazWOPER Refresher in Lansing, MI 1/19/24 and 3/1/24, and Detroit 1/26/24 and 3/8/24?\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1704728014710--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704728014_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Keith Wilson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1704728014710--><><!--begin:1704728033640--><div class=\'cv\'><span class=\'notranslate\'><b>Keith Wilson<timestamp_1704728033_cv>:&nbsp;</b></span>I am well thanks for asking</div><!--end:1704728033640--><><!--begin:1704728060703--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704728060_co>:&nbsp;</b></span>One moment please</div><!--end:1704728060703--><><!--begin:1704728296442--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704728296_co>:&nbsp;</b></span>15 seats left in LAN for 011924 and 20 seats left in LAN for 030124, 16 seats left in DET for 012624, and 20 seats left in DET for 030824</div><!--end:1704728296442--><><!--begin:1704728318432--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704728318_co>:&nbsp;</b></span>Do you have a large group needing trained?</div><!--end:1704728318432--><><!--begin:1704728394535--><div class=\'cv\'><span class=\'notranslate\'><b>Keith Wilson<timestamp_1704728394_cv>:&nbsp;</b></span>Not sure yet I need to talk to our field staff.</div><!--end:1704728394535--><><!--begin:1704728440053--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704728439_co>:&nbsp;</b></span>I understand</div><!--end:1704728440053--><><!--begin:1704728449972--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704728449_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1704728449972--><><!--begin:1704728483954--><div class=\'cv\'><span class=\'notranslate\'><b>Keith Wilson<timestamp_1704728483_cv>:&nbsp;</b></span>All set thanks.</div><!--end:1704728483954--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Would you check and see how many open spots are available for the 8-Hour HazWOPER Refresher in Lansing, MI 1/19/24 and 3/1/24, and Detroit 1/26/24 and 3/8/24?\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Keith Wilson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKeith Wilson: I am well thanks for asking\r\nTiffany: One moment please\r\nTiffany: 15 seats left in LAN for 011924 and 20 seats left in LAN for 030124, 16 seats left in DET for 012624, and 20 seats left in DET for 030824\r\nTiffany: Do you have a large group needing trained?\r\nKeith Wilson: Not sure yet I need to talk to our field staff.\r\nTiffany: I understand\r\nTiffany: Is there anything else I can assist you with today?\r\nKeith Wilson: All set thanks.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3294744748Q', 1704835963, 1704836282, 2, 23, 24, 5, 0, 0, 0, 0, 2425, 0, 0, 0, 0, 'Neil', 'nreid@arh-us.com', '50.225.24.242', '0a62b9be87adb84a28feaa3e7a5134b9', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-ARH Associates-cus-', 'Trying to get to a login screen so I can assign a class to one of our employees...thanks', '<div class=\'ca\'><div class=\'info_box\'><i>Trying to get to a login screen so I can assign a class to one of our employees...thanks</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1704835966172--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704835966_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Neil</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1704835966172--><><!--begin:1704835976486--><div class=\'cv\'><span class=\'notranslate\'><b>Neil<timestamp_1704835976_cv>:&nbsp;</b></span>Good...thanks</div><!--end:1704835976486--><><!--begin:1704836009315--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704836009_co>:&nbsp;</b></span>Have you already purchased the training?</div><!--end:1704836009315--><><!--begin:1704836055912--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704836055_co>:&nbsp;</b></span>The log in page for the online training site is <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1704836055912--><><!--begin:1704836062785--><div class=\'cv\'><span class=\'notranslate\'><b>Neil<timestamp_1704836062_cv>:&nbsp;</b></span>Yes.  I think I may have found a link in one of the emails.  Isn&#39;t there a user / login link on the main <a href=\'http://CSREGS.com\' target=\'_blank\' rel=\'noopener noreferrer\'>CSREGS.com</a> website?</div><!--end:1704836062785--><><!--begin:1704836154586--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704836154_co>:&nbsp;</b></span>Yes there is a link at the bottom of the website that says: Online Training-Registered Student Login<br><br><br></div><!--end:1704836154586--><><!--begin:1704836188799--><div class=\'cv\'><span class=\'notranslate\'><b>Neil<timestamp_1704836188_cv>:&nbsp;</b></span>OK - got it...great!</div><!--end:1704836188799--><><!--begin:1704836214376--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704836214_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1704836214376--><><!--begin:1704836280067--><div class=\'cv\'><span class=\'notranslate\'><b>Neil<timestamp_1704836280_cv>:&nbsp;</b></span>that&#39;s all...thanks</div><!--end:1704836280067--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Trying to get to a login screen so I can assign a class to one of our employees...thanks\r\nTiffany has joined the chat.\r\nTiffany: Hi, Neil!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nNeil: Good...thanks\r\nTiffany: Have you already purchased the training?\r\nTiffany: The log in page for the online training site is https://csregsonline.com/\r\nNeil: Yes.  I think I may have found a link in one of the emails.  Isn&#39;t there a user / login link on the main http://CSREGS.com website?\r\nTiffany: Yes there is a link at the bottom of the website that says: Online Training-Registered Student Login\r\nNeil: OK - got it...great!\r\nTiffany: Is there anything else I can assist you with today?\r\nNeil: that&#39;s all...thanks\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('329549519ZJ', 1704911012, 1704911335, 2, 23, 27, 6, 0, 0, 0, 0, 2801, 0, 0, 0, 0, 'Sam Akey', 'samuel.akey@avangrid.com', '198.145.46.30', '1dd5ba7c4c6cf43ecf1f9bda8a20c86a', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Avangrid-cus-', 'Does your 40 Hour Hazwoper course satisfy the OSHA 8 hour hands on requirement?', '<div class=\'ca\'><div class=\'info_box\'><i>Does your 40 Hour Hazwoper course satisfy the OSHA 8 hour hands on requirement?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1704911014004--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704911013_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sam Akey</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1704911014004--><><!--begin:1704911025299--><div class=\'cv\'><span class=\'notranslate\'><b>Sam Akey<timestamp_1704911025_cv>:&nbsp;</b></span>Good how are you?</div><!--end:1704911025299--><><!--begin:1704911068315--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704911068_co>:&nbsp;</b></span>I am good thank </div><!--end:1704911068315--><><!--begin:1704911075853--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704911075_co>:&nbsp;</b></span>you*</div><!--end:1704911075853--><><!--begin:1704911097415--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704911097_co>:&nbsp;</b></span>We have 3 40-Hour courses one in person and two online</div><!--end:1704911097415--><><!--begin:1704911132350--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704911132_co>:&nbsp;</b></span>The in person one and one of the online courses include a hands-on portion per OSHA regulations</div><!--end:1704911132350--><><!--begin:1704911161223--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704911161_co>:&nbsp;</b></span>The other online course does not include a hands-on portion but can be added at an additional cost.</div><!--end:1704911161223--><><!--begin:1704911198969--><div class=\'cv\'><span class=\'notranslate\'><b>Sam Akey<timestamp_1704911199_cv>:&nbsp;</b></span>Is there a student minimum for the in person?</div><!--end:1704911198969--><><!--begin:1704911256520--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704911256_co>:&nbsp;</b></span>Yes our in person classes are scheduled pending confirmation based on having enough registrations</div><!--end:1704911256520--><><!--begin:1704911304953--><div class=\'cv\'><span class=\'notranslate\'><b>Sam Akey<timestamp_1704911305_cv>:&nbsp;</b></span>Ok understood.....thank you so much!</div><!--end:1704911304953--><><!--begin:1704911327184--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704911327_co>:&nbsp;</b></span>You are welcome</div><!--end:1704911327184--><><!--begin:1704911335710--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704911335_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1704911335710--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Does your 40 Hour Hazwoper course satisfy the OSHA 8 hour hands on requirement?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Sam Akey!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSam Akey: Good how are you?\r\nTiffany: I am good thank \r\nTiffany: you*\r\nTiffany: We have 3 40-Hour courses one in person and two online\r\nTiffany: The in person one and one of the online courses include a hands-on portion per OSHA regulations\r\nTiffany: The other online course does not include a hands-on portion but can be added at an additional cost.\r\nSam Akey: Is there a student minimum for the in person?\r\nTiffany: Yes our in person classes are scheduled pending confirmation based on having enough registrations\r\nSam Akey: Ok understood.....thank you so much!\r\nTiffany: You are welcome\r\nTiffany: Is there anything else I can assist you with today?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('329552443EB', 1704913937, 1704914265, 2, 23, 29, 10, 0, 0, 5, 0, 2672, 0, 0, 0, 0, 'Flora Errico', 'flora.errico@dupont.com', '136.226.67.108', '8e7e64d7223f663f185a1082d1a606c8', 'Select Area of Inquiry:-_-Other-cus-Company-_-EKC Dupont-cus-', 'Our employee, Darnell Domingo, completed her 24-hour HAZWOPER course but did not take the test.  Is there a way we can purchase only the test and for what amount?', '<div class=\'ca\'><div class=\'info_box\'><i>Our employee, Darnell Domingo, completed her 24-hour HAZWOPER course but did not take the test.  Is there a way we can purchase only the test and for what amount?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1704913941565--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704913941_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Flora Errico</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1704913941565--><><!--begin:1704913960511--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1704913960_cv>:&nbsp;</b></span>Very well, thank you.</div><!--end:1704913960511--><><!--begin:1704914000814--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704914000_co>:&nbsp;</b></span>We do not have the option of clients purchasing just the final exam.  </div><!--end:1704914000814--><><!--begin:1704914025763--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1704914025_cv>:&nbsp;</b></span>So, we will need to purchase the course again?</div><!--end:1704914025763--><><!--begin:1704914139464--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1704914139_cv>:&nbsp;</b></span>And would we received a discount to purchase the same course again?</div><!--end:1704914139464--><><!--begin:1704914140407--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704914140_co>:&nbsp;</b></span>I see he was registered in the online course and had two more modules before he course access the final exam.  The course did expire on 03/27/2023 and he was given another 90 days at no fee through 06/27/2023.  Unfortunately we cannot extend this course again as it is older then 6 months.</div><!--end:1704914140407--><><!--begin:1704914185300--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1704914185_cv>:&nbsp;</b></span>Thank you; I will anticipate an email of this chat.  Regards</div><!--end:1704914185300--><><!--begin:1704914214215--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704914214_co>:&nbsp;</b></span>A new course will need to be purchased and completed.  </div><!--end:1704914214215--><><!--begin:1704914249846--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704914249_co>:&nbsp;</b></span>You can use the discount CS23WELCOME to get 10% off the online course.  But you do need to use it today as the code will be expiring soon.  </div><!--end:1704914249846--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Our employee, Darnell Domingo, completed her 24-hour HAZWOPER course but did not take the test.  Is there a way we can purchase only the test and for what amount?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Flora Errico!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nFlora Errico: Very well, thank you.\r\nTiffany: We do not have the option of clients purchasing just the final exam.  \r\nFlora Errico: So, we will need to purchase the course again?\r\nFlora Errico: And would we received a discount to purchase the same course again?\r\nTiffany: I see he was registered in the online course and had two more modules before he course access the final exam.  The course did expire on 03/27/2023 and he was given another 90 days at no fee through 06/27/2023.  Unfortunately we cannot extend this course again as it is older then 6 months.\r\nFlora Errico: Thank you; I will anticipate an email of this chat.  Regards\r\nTiffany: A new course will need to be purchased and completed.  \r\nTiffany: You can use the discount CS23WELCOME to get 10% off the online course.  But you do need to use it today as the code will be expiring soon.  \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('329556360A9', 1704917849, 1704918328, 2, 23, 24, 2, 0, 0, 0, 0, 2097, 0, 0, 0, 0, 'Keith Wilson', 'kwilson@eagleexcavation.com', '50.197.119.121', 'adb113f0d4d1e06484b22a1119b47920', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Eagle Excavation-cus-', 'I would like to register 15 employees for the HazWOPER refresher training on 1/26 in Detroit.  Are there enough available opens?', '<div class=\'ca\'><div class=\'info_box\'><i>I would like to register 15 employees for the HazWOPER refresher training on 1/26 in Detroit.  Are there enough available opens?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1704917851652--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704917851_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Keith Wilson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1704917851652--><><!--begin:1704917865710--><div class=\'cv\'><span class=\'notranslate\'><b>Keith Wilson<timestamp_1704917865_cv>:&nbsp;</b></span>Doing well. thanks.</div><!--end:1704917865710--><><!--begin:1704917886155--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704917886_co>:&nbsp;</b></span>One moment please</div><!--end:1704917886155--><><!--begin:1704918039324--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704918039_co>:&nbsp;</b></span>Yes I believe we have enough space for 15 students.  Since you have such a large group have you considered having us come onsite to do a private class for your group.  </div><!--end:1704918039324--><><!--begin:1704918112919--><div class=\'cv\'><span class=\'notranslate\'><b>Keith Wilson<timestamp_1704918112_cv>:&nbsp;</b></span>Unfortunately, we do not have the room to train on-site.</div><!--end:1704918112919--><><!--begin:1704918130573--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704918130_co>:&nbsp;</b></span>I understand.  </div><!--end:1704918130573--><><!--begin:1704918174357--><div class=\'cv\'><span class=\'notranslate\'><b>Keith Wilson<timestamp_1704918174_cv>:&nbsp;</b></span>Can I email you the names or do I need to register them myself?</div><!--end:1704918174357--><><!--begin:1704918227924--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704918227_co>:&nbsp;</b></span>I am going to call you now</div><!--end:1704918227924--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I would like to register 15 employees for the HazWOPER refresher training on 1/26 in Detroit.  Are there enough available opens?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Keith Wilson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKeith Wilson: Doing well. thanks.\r\nTiffany: One moment please\r\nTiffany: Yes I believe we have enough space for 15 students.  Since you have such a large group have you considered having us come onsite to do a private class for your group.  \r\nKeith Wilson: Unfortunately, we do not have the room to train on-site.\r\nTiffany: I understand.  \r\nKeith Wilson: Can I email you the names or do I need to register them myself?\r\nTiffany: I am going to call you now\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('329628117WN', 1704989605, 1704989750, 2, 23, 22, 2, 0, 0, 0, 0, 2772, 0, 0, 0, 0, 'Erin', 'Schade.erin@gmail.com', '166.196.75.68', '7286ed7c94b86bf430851300d1c76826', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Metro-cus-', 'I was trying to schedule a 40-hour hazwoper course with the hybrid 32-hour online and 8-hour hands on portion. I see that there us usually a training scheduled in Long Beach, CA, would you be able to prove the dates for the next couple of in person 8-hour training sessions for me?', '<div class=\'ca\'><div class=\'info_box\'><i>I was trying to schedule a 40-hour hazwoper course with the hybrid 32-hour online and 8-hour hands on portion. I see that there us usually a training scheduled in Long Beach, CA, would you be able to prove the dates for the next couple of in person 8-hour training sessions for me?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1704989607557--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704989607_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Erin</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1704989607557--><><!--begin:1704989623221--><div class=\'cv\'><span class=\'notranslate\'><b>Erin<timestamp_1704989622_cv>:&nbsp;</b></span>I am good, how about yourself?</div><!--end:1704989623221--><><!--begin:1704989631712--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704989631_co>:&nbsp;</b></span>Good thanks</div><!--end:1704989631712--><><!--begin:1704989648058--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704989647_co>:&nbsp;</b></span>The next couple dress-out dates in Long Beach, CA are on:</div><!--end:1704989648058--><><!--begin:1704989671541--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704989671_co>:&nbsp;</b></span>are scheduled on 02/02/24 and 03/15/2024</div><!--end:1704989671541--><><!--begin:1704989687775--><div class=\'cv\'><span class=\'notranslate\'><b>Erin<timestamp_1704989687_cv>:&nbsp;</b></span>Perfect, thank you!</div><!--end:1704989687775--><><!--begin:1704989696457--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704989696_co>:&nbsp;</b></span>You are welcome!</div><!--end:1704989696457--><><!--begin:1704989704296--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704989704_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1704989704296--><><!--begin:1704989712533--><div class=\'cv\'><span class=\'notranslate\'><b>Erin<timestamp_1704989712_cv>:&nbsp;</b></span>No that should be it</div><!--end:1704989712533--><><!--begin:1704989744012--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704989743_co>:&nbsp;</b></span>If you think of anything else, <br> my name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1704989744012--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I was trying to schedule a 40-hour hazwoper course with the hybrid 32-hour online and 8-hour hands on portion. I see that there us usually a training scheduled in Long Beach, CA, would you be able to prove the dates for the next couple of in person 8-hour training sessions for me?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Erin!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nErin: I am good, how about yourself?\r\nTiffany: Good thanks\r\nTiffany: The next couple dress-out dates in Long Beach, CA are on:\r\nTiffany: are scheduled on 02/02/24 and 03/15/2024\r\nErin: Perfect, thank you!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nErin: No that should be it\r\nTiffany: If you think of anything else,  my name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('329636100J2', 1704997596, 1704997884, 2, 23, 30, 9, 0, 0, 0, 0, 2860, 0, 0, 0, 0, 'Ryan Manning', 'ryan.manning@ghd.com', '174.218.85.68', '99cb0db30197b6fe629bf1719eaaa64b', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-GHD-cus-', 'If I purchase 11 seats of a class, can 11 people take the class on their own computer on their own time? How do I distribute the class to them?', '<div class=\'ca\'><div class=\'info_box\'><i>If I purchase 11 seats of a class, can 11 people take the class on their own computer on their own time? How do I distribute the class to them?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1704997598248--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704997598_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ryan Manning</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1704997598248--><><!--begin:1704997615235--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704997615_co>:&nbsp;</b></span>Yes.  </div><!--end:1704997615235--><><!--begin:1704997637836--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704997637_co>:&nbsp;</b></span>Once you purchase the online courses you get an email to create yourself an account.  Your account will be a Group Manager.</div><!--end:1704997637836--><><!--begin:1704997650661--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704997650_co>:&nbsp;</b></span>Once your account is set up you can assign the students to the courses.</div><!--end:1704997650661--><><!--begin:1704997663973--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704997663_co>:&nbsp;</b></span>Once the students are assigned to the course they have 90 days to complete the training.</div><!--end:1704997663973--><><!--begin:1704997679333--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704997679_co>:&nbsp;</b></span>The can log in and out at their own convenience</div><!--end:1704997679333--><><!--begin:1704997687278--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Manning<timestamp_1704997687_cv>:&nbsp;</b></span>That answers my question. Thank you for your help.</div><!--end:1704997687278--><><!--begin:1704997693628--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704997693_co>:&nbsp;</b></span>You are welcome!</div><!--end:1704997693628--><><!--begin:1704997701364--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704997701_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1704997701364--><><!--begin:1704997852882--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1704997852_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and if you think of anything else, you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1704997852882--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'If I purchase 11 seats of a class, can 11 people take the class on their own computer on their own time? How do I distribute the class to them?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ryan Manning!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Yes.  \r\nTiffany: Once you purchase the online courses you get an email to create yourself an account.  Your account will be a Group Manager.\r\nTiffany: Once your account is set up you can assign the students to the courses.\r\nTiffany: Once the students are assigned to the course they have 90 days to complete the training.\r\nTiffany: The can log in and out at their own convenience\r\nRyan Manning: That answers my question. Thank you for your help.\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and if you think of anything else, you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
