<div class='ca'><div class='info_box'><i>Unable to recall my log in information. Need assistance.</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1718728519010--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718728518_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Alexandra Mendez</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1718728519010--><><!--begin:1718728562243--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718728562_co>:&nbsp;</b></span>Are you trying to log in and purchase training or log in to complete / start an online course?</div><!--end:1718728562243--><><!--begin:1718728588487--><div class='cv'><span class='notranslate'><b>Alexandra Mendez<timestamp_1718728588_cv>:&nbsp;</b></span>Good, need help to log in to my account. Also, I received an email that I have 2 weeks left for my training to be completed & unfortunately I am out of the office for 2 weeks & would require an extension if that is possible with my account.</div><!--end:1718728588487--><><!--begin:1718728601702--><div class='cv'><span class='notranslate'><b>Alexandra Mendez<timestamp_1718728601_cv>:&nbsp;</b></span>I am trying to log onto my existing account</div><!--end:1718728601702--><><!--begin:1718728635478--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718728635_co>:&nbsp;</b></span>I have sent a password reset email to <a href='mailto:alexandramendez0425@gmail.com' target='_blank' rel='noopener noreferrer'>alexandramendez0425@gmail.com</a></div><!--end:1718728635478--><><!--begin:1718728712298--><div class='cv'><span class='notranslate'><b>Alexandra Mendez<timestamp_1718728712_cv>:&nbsp;</b></span>A web page saying my account is You have had too many consecutive failed login attempts so we have terminated your session. We do this for security reasons, to prevent automated login attacks.<br><br>Please close and reopen your browser to try again.<br><br>If you need assistance, please contact us at <a href='mailto:Dept_Support@csregs.com' target='_blank' rel='noopener noreferrer'>Dept_Support@csregs.com</a> or call <a href='tel:3033079220' target='_blank' rel='noopener noreferrer'>(303) 307-9220</a>.</div><!--end:1718728712298--><><!--begin:1718728785674--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718728785_co>:&nbsp;</b></span>You can close the browser then reopen it and use the password reset email to log in.  As you are taking the online 40-Hour HAZWOPER standard course the FULL course is supposed to be completed by the expiration date.  Which includes the 32-hours of online trianing, the 8-hour in person dressout class, then the final exam back online--is supposed to be all complete with in the 90 days.  </div><!--end:1718728785674--><><!--begin:1718728839361--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718728839_co>:&nbsp;</b></span>I can offer a one time 30 day extension from your expiration date which will bring you to 07/28 if you need more time to complete the course you will need to pay a 25% course reactivation fee.  </div><!--end:1718728839361--><><!--begin:1718728899329--><div class='cv'><span class='notranslate'><b>Alexandra Mendez<timestamp_1718728899_cv>:&nbsp;</b></span>Yes, I would appreciate it. Once, I complete the online training course how or who do I email for the 8 hour in person training?</div><!--end:1718728899329--><><!--begin:1718728964589--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718728964_co>:&nbsp;</b></span>I just sent you an email with info about the extension and a link to view the schedule for the hands-on classes.  To register you will just email me back once you have a date/locaiton in mind as well as all the online training completed</div><!--end:1718728964589--><><!--begin:1718729024402--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718729024_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1718729024402--><><!--begin:1718729043848--><div class='cv'><span class='notranslate'><b>Alexandra Mendez<timestamp_1718729043_cv>:&nbsp;</b></span>Still showing me the same thing, my account is not allowing me to reset a password.</div><!--end:1718729043848--><><!--begin:1718729093396--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718729093_co>:&nbsp;</b></span>Are you on <a href='https://csregsonline.com/' target='_blank' rel='noopener noreferrer'>https://csregsonline.com</a></div><!--end:1718729093396--><><!--begin:1718729128617--><div class='cv'><span class='notranslate'><b>Alexandra Mendez<timestamp_1718729128_cv>:&nbsp;</b></span>Yes. Same thing is popping up.</div><!--end:1718729128617--><><!--begin:1718729140429--><div class='cv'><span class='notranslate'><b>Alexandra Mendez<timestamp_1718729140_cv>:&nbsp;</b></span>You have had too many consecutive failed login attempts so we have terminated your session. We do this for security reasons, to prevent automated login attacks.<br><br>Please close and reopen your browser to try again.<br><br>If you need assistance, please contact us at <a href='mailto:Dept_Support@csregs.com' target='_blank' rel='noopener noreferrer'>Dept_Support@csregs.com</a> or call <a href='tel:3033079220' target='_blank' rel='noopener noreferrer'>(303) 307-9220</a>.</div><!--end:1718729140429--><><!--begin:1718729173812--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718729173_co>:&nbsp;</b></span>The email on your account is <a href='mailto:alexandramendez0425@gmail.com' target='_blank' rel='noopener noreferrer'>alexandramendez0425@gmail.com</a><br>I have reset the password to safety123 </div><!--end:1718729173812--><><!--begin:1718729213965--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718729213_co>:&nbsp;</b></span>If you continue to have issues please close the page and use the link above to reopen the site</div><!--end:1718729213965--><><!--begin:1718729222630--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718729222_co>:&nbsp;</b></span>This link: <a href='https://csregsonline.com' target='_blank' rel='noopener noreferrer'>https://csregsonline.com</a></div><!--end:1718729222630--><><!--begin:1718729278861--><div class='cv'><span class='notranslate'><b>Alexandra Mendez<timestamp_1718729278_cv>:&nbsp;</b></span>Same page comes up</div><!--end:1718729278861--><><!--begin:1718729298415--><div class='cv'><span class='notranslate'><b>Alexandra Mendez<timestamp_1718729298_cv>:&nbsp;</b></span>My account is disabled</div><!--end:1718729298415--><><!--begin:1718729319443--><div class='cv'><span class='notranslate'><b>Alexandra Mendez<timestamp_1718729319_cv>:&nbsp;</b></span>It&#39;s letting me know for 16 minutes</div><!--end:1718729319443--><><!--begin:1718729422119--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718729421_co>:&nbsp;</b></span>One moment please</div><!--end:1718729422119--><><!--begin:1718729670169--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718729670_co>:&nbsp;</b></span>I was able to log in as you</div><!--end:1718729670169--><><!--begin:1718729693196--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718729693_co>:&nbsp;</b></span>So please click the following link: <a href='https://csregsonline.com/' target='_blank' rel='noopener noreferrer'>https://csregsonline.com</a></div><!--end:1718729693196--><><!--begin:1718729715371--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718729715_co>:&nbsp;</b></span>enter your email as <a href='mailto:alexandramendez0425@gmail.com' target='_blank' rel='noopener noreferrer'>alexandramendez0425@gmail.com</a></div><!--end:1718729715371--><><!--begin:1718729727566--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718729727_co>:&nbsp;</b></span>Then type the password in as safety123</div><!--end:1718729727566--><><!--begin:1718730050741--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718730050_co>:&nbsp;</b></span>Do you still need assistance?</div><!--end:1718730050741--><><!--begin:1718730704047--><div class='cv'><span class='notranslate'><b>Alexandra Mendez<timestamp_1718730704_cv>:&nbsp;</b></span>Let me see if it works</div><!--end:1718730704047--><><!--begin:1718730725763--><div class='cv'><span class='notranslate'><b>Alexandra Mendez<timestamp_1718730725_cv>:&nbsp;</b></span>Not working.</div><!--end:1718730725763--><><!--begin:1718730743474--><div class='cv'><span class='notranslate'><b>Alexandra Mendez<timestamp_1718730743_cv>:&nbsp;</b></span>Incorrect email or password</div><!--end:1718730743474--><><!--begin:1718730776086--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718730775_co>:&nbsp;</b></span><a href='https://csregsonline.com/' target='_blank' rel='noopener noreferrer'>https://csregsonline.com</a></div><!--end:1718730776086--><><!--begin:1718731414222--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1718731414_co>:&nbsp;</b></span>Have you closed your browser completely and then tried using the link to reopen the page?</div><!--end:1718731414222--><><div class='cl'><disconnected><d6>The party has left.  Chat has ended.</div><><>