INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('316419425EA', 1691780896, 1691781953, 1, 23, 6, 4, 0, 0, 5, 0, 7524, 0, 0, 0, 0, 'Jake Zaragoza', 'jzaragoza@ramboll.com', '38.147.237.218', 'dca3a7a1d5cff35a030beaa61b535d44', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Ramboll US Consulting-cus-Online Course-_-HAZWOPER-cus-', 'Hello, I am going through the Competent Person module but the software seems to be confused. Under the OSHA Inspection section is the Competent Person Assessment. I completed it, passed with a 90%, then when clicking next, directed back to the Menu screen. Here I was unable to go the next module because I had not yet completed the Competent Person module. Now it seems like I need to retake the whole Competent Person module.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I am going through the Competent Person module but the software seems to be confused. Under the OSHA Inspection section is the Competent Person Assessment. I completed it, passed with a 90%, then when clicking next, directed back to the Menu screen. Here I was unable to go the next module because I had not yet completed the Competent Person module. Now it seems like I need to retake the whole Competent Person module.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1691780900216--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691780900_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jake Zaragoza</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1691780900216--><><!--begin:1691780923453--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691780921_cv>:&nbsp;</b></span>I am doing well.</div><!--end:1691780923453--><><!--begin:1691780925830--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691780925_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1691780925830--><><!--begin:1691781007165--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691781007_co>:&nbsp;</b></span>I do show the module itself as completed and passed but the outside quiz is not.</div><!--end:1691781007165--><><!--begin:1691781048266--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781046_cv>:&nbsp;</b></span>So I need to retake the assessment?</div><!--end:1691781048266--><><!--begin:1691781053000--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691781052_co>:&nbsp;</b></span>If you are on the content page please click into the competent person section (module 1, assessment 1)</div><!--end:1691781053000--><><!--begin:1691781100877--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691781100_co>:&nbsp;</b></span>Yes the assessment needs to be completed.  Once you complete the assessment the next module will unlock for you.</div><!--end:1691781100877--><><!--begin:1691781134421--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781132_cv>:&nbsp;</b></span>FYI the assessment is in the middle of the module and asks question about other sections that aren&#39;t covered yet</div><!--end:1691781134421--><><!--begin:1691781230475--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781228_cv>:&nbsp;</b></span>The menu shows 7 main sections from Overview and Objectives to Summary. The second to last one is OSHA Inspection and the assessment is there. So I was never able to cover half the mini modules in OSHA Inspection</div><!--end:1691781230475--><><!--begin:1691781293103--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781291_cv>:&nbsp;</b></span>Hence why I am saying that I already took the assessment</div><!--end:1691781293103--><><!--begin:1691781330160--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781328_cv>:&nbsp;</b></span>So I never covered Citations and OSHA Inspection Knowledge Check under OSHA Inspection</div><!--end:1691781330160--><><!--begin:1691781377543--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691781377_co>:&nbsp;</b></span>Which is located inside the Compentent Person Module, correct?</div><!--end:1691781377543--><><!--begin:1691781407556--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781405_cv>:&nbsp;</b></span>Yes, the assessment is within the module</div><!--end:1691781407556--><><!--begin:1691781457404--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781455_cv>:&nbsp;</b></span>Because of this I don&#39;t get to see certain sections covered</div><!--end:1691781457404--><><!--begin:1691781508373--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691781508_co>:&nbsp;</b></span>All modules have a pre-quiz inside of it and outside of it is the last assessment.   </div><!--end:1691781508373--><><!--begin:1691781527204--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691781527_co>:&nbsp;</b></span>It may be easier talking over the  phone if you would like.</div><!--end:1691781527204--><><!--begin:1691781542889--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781541_cv>:&nbsp;</b></span>Yes</div><!--end:1691781542889--><><!--begin:1691781612238--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691781612_co>:&nbsp;</b></span>If I understand correctly, you took the mini quiz inside the module and then got stuck.  I passed you through the module in order for you to be unstuck but you were unable to complete the remaining content when I did so.  </div><!--end:1691781612238--><><!--begin:1691781710887--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781709_cv>:&nbsp;</b></span>It wasn&#39;t a mini quiz, it was the full assessment (and had more questions than the actual assessment outside of the module). It had questions about uncovered material. When I finished it, then it took me back to the module contents page</div><!--end:1691781710887--><><!--begin:1691781758995--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781757_cv>:&nbsp;</b></span>So I never covered a portion of the material</div><!--end:1691781758995--><><!--begin:1691781758150--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691781757_co>:&nbsp;</b></span>I will have to look into what you are saying.  </div><!--end:1691781758150--><><!--begin:1691781792681--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781791_cv>:&nbsp;</b></span>Ok sounds good. I&#39;ll continue for now, but just wanted to let you know I was encountering a bug in the software</div><!--end:1691781792681--><><!--begin:1691781813466--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691781813_co>:&nbsp;</b></span>Yes it sounds like maybe two quizzes merged but I will see what I can find out.  </div><!--end:1691781813466--><><!--begin:1691781830223--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691781830_co>:&nbsp;</b></span>Is there anything else I can assist you with in the meantime?</div><!--end:1691781830223--><><!--begin:1691781925524--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781923_cv>:&nbsp;</b></span>Nope I&#39;m set, thank you!</div><!--end:1691781925524--><><!--begin:1691781932634--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691781932_co>:&nbsp;</b></span>You are welcome!</div><!--end:1691781932634--><><!--begin:1691781938249--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691781938_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1691781938249--><><!--begin:1691781952708--><div class=\'cv\'><span class=\'notranslate\'><b>Jake Zaragoza<timestamp_1691781951_cv>:&nbsp;</b></span>You as well!</div><!--end:1691781952708--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, I am going through the Competent Person module but the software seems to be confused. Under the OSHA Inspection section is the Competent Person Assessment. I completed it, passed with a 90%, then when clicking next, directed back to the Menu screen. Here I was unable to go the next module because I had not yet completed the Competent Person module. Now it seems like I need to retake the whole Competent Person module.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jake Zaragoza!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJake Zaragoza: I am doing well.\r\nTiffany: One moment please while I look you up\r\nTiffany: I do show the module itself as completed and passed but the outside quiz is not.\r\nJake Zaragoza: So I need to retake the assessment?\r\nTiffany: If you are on the content page please click into the competent person section (module 1, assessment 1)\r\nTiffany: Yes the assessment needs to be completed.  Once you complete the assessment the next module will unlock for you.\r\nJake Zaragoza: FYI the assessment is in the middle of the module and asks question about other sections that aren&#39;t covered yet\r\nJake Zaragoza: The menu shows 7 main sections from Overview and Objectives to Summary. The second to last one is OSHA Inspection and the assessment is there. So I was never able to cover half the mini modules in OSHA Inspection\r\nJake Zaragoza: Hence why I am saying that I already took the assessment\r\nJake Zaragoza: So I never covered Citations and OSHA Inspection Knowledge Check under OSHA Inspection\r\nTiffany: Which is located inside the Compentent Person Module, correct?\r\nJake Zaragoza: Yes, the assessment is within the module\r\nJake Zaragoza: Because of this I don&#39;t get to see certain sections covered\r\nTiffany: All modules have a pre-quiz inside of it and outside of it is the last assessment.   \r\nTiffany: It may be easier talking over the  phone if you would like.\r\nJake Zaragoza: Yes\r\nTiffany: If I understand correctly, you took the mini quiz inside the module and then got stuck.  I passed you through the module in order for you to be unstuck but you were unable to complete the remaining content when I did so.  \r\nJake Zaragoza: It wasn&#39;t a mini quiz, it was the full assessment (and had more questions than the actual assessment outside of the module). It had questions about uncovered material. When I finished it, then it took me back to the module contents page\r\nJake Zaragoza: So I never covered a portion of the material\r\nTiffany: I will have to look into what you are saying.  \r\nJake Zaragoza: Ok sounds good. I&#39;ll continue for now, but just wanted to let you know I was encountering a bug in the software\r\nTiffany: Yes it sounds like maybe two quizzes merged but I will see what I can find out.  \r\nTiffany: Is there anything else I can assist you with in the meantime?\r\nJake Zaragoza: Nope I&#39;m set, thank you!\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nJake Zaragoza: You as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('316425628GW', 1691787132, 1691787302, 2, 23, 39, 4, 0, 0, 0, 0, 1730, 0, 0, 0, 0, 'Ranay Kirkman', 'ranay.kirkman@dnr.mo.gov', '168.166.80.243', '2ff4973c9a1d5d5a722d7b1378455b98', 'Select Area of Inquiry:-_-Other-cus-Company-_-MDNR-cus-', 'What times do the classes start and end for the 40 in person HAZWOPER course?', '<div class=\'ca\'><div class=\'info_box\'><i>What times do the classes start and end for the 40 in person HAZWOPER course?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1691787136241--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691787136_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ranay Kirkman</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1691787136241--><><!--begin:1691787190401--><div class=\'cv\'><span class=\'notranslate\'><b>Ranay Kirkman<timestamp_1691787190_cv>:&nbsp;</b></span>Good! Yourself?</div><!--end:1691787190401--><><!--begin:1691787220215--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691787220_co>:&nbsp;</b></span>Good thank you. Usually 8:00am to 6:00pm Tuesday through Friday 4/10-Hour days.</div><!--end:1691787220215--><><!--begin:1691787251631--><div class=\'cv\'><span class=\'notranslate\'><b>Ranay Kirkman<timestamp_1691787251_cv>:&nbsp;</b></span>Are there going to be breaks?</div><!--end:1691787251631--><><!--begin:1691787276955--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1691787276_co>:&nbsp;</b></span>There are two short breaks (one in the morning and one in the afternoon) and a lunch break each day.  We do not provide lunch.  Student&#39;s can bring a lunch or plan to go to a nearby location during the break.</div><!--end:1691787276955--><><!--begin:1691787301045--><div class=\'cv\'><span class=\'notranslate\'><b>Ranay Kirkman<timestamp_1691787301_cv>:&nbsp;</b></span>Okay. Thank you!</div><!--end:1691787301045--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'What times do the classes start and end for the 40 in person HAZWOPER course?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ranay Kirkman!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRanay Kirkman: Good! Yourself?\r\nTiffany: Good thank you. Usually 8:00am to 6:00pm Tuesday through Friday 4/10-Hour days.\r\nRanay Kirkman: Are there going to be breaks?\r\nTiffany: There are two short breaks (one in the morning and one in the afternoon) and a lunch break each day.  We do not provide lunch.  Student&#39;s can bring a lunch or plan to go to a nearby location during the break.\r\nRanay Kirkman: Okay. Thank you!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('316661030YY', 1692022517, 1692023124, 2, 23, 22, 4, 0, 0, 0, 0, 3904, 0, 0, 0, 0, 'Simone Mitchell', 'Simone.Mitchell.Contractor@Usap.gov', '157.132.194.146', 'ac507063bd3645fc473c42e1b949881d', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Leidos / Antarctica Support Program-cus-', 'Hello!! I need to make a registration for 08 people ', '<div class=\'ca\'><div class=\'info_box\'><i>Hello!! I need to make a registration for 08 people </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692022520799--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692022520_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Simone Mitchell</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692022520799--><><!--begin:1692022558586--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692022558_co>:&nbsp;</b></span>Which class do you need to register the students for?</div><!--end:1692022558586--><><!--begin:1692022574041--><div class=\'cv\'><span class=\'notranslate\'><b>Simone Mitchell<timestamp_1692022574_cv>:&nbsp;</b></span>8-Hour OSHA HAZWOPER Annual Refresher - Online Training</div><!--end:1692022574041--><><!--begin:1692022654002--><div class=\'cv\'><span class=\'notranslate\'><b>Simone Mitchell<timestamp_1692022654_cv>:&nbsp;</b></span>I&#39;m only the person that who is going to register them and pay for the classes. </div><!--end:1692022654002--><><!--begin:1692022661392--><div class=\'cv\'><span class=\'notranslate\'><b>Simone Mitchell<timestamp_1692022661_cv>:&nbsp;</b></span>I won&#39;t be doing the class</div><!--end:1692022661392--><><!--begin:1692022679836--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692022679_co>:&nbsp;</b></span>I was told Tracy was speaking to you last week regarding your needs.  She says she needs to talk with you again.  Could I have her give you a call to assist you?  What is the best number to reach you at?</div><!--end:1692022679836--><><!--begin:1692022835049--><div class=\'cv\'><span class=\'notranslate\'><b>Simone Mitchell<timestamp_1692022835_cv>:&nbsp;</b></span>I&#39;m afraid you talking to someone else or another Material Planner that has a similar order</div><!--end:1692022835049--><><!--begin:1692022907049--><div class=\'cv\'><span class=\'notranslate\'><b>Simone Mitchell<timestamp_1692022907_cv>:&nbsp;</b></span>my number is <a href=\'tel:7205682143\' target=\'_blank\' rel=\'noopener noreferrer\'>720-568-2143</a></div><!--end:1692022907049--><><!--begin:1692023006774--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692023006_co>:&nbsp;</b></span>Thank you.  I will have her give you a call. I believe she just wants to make sure we get you the correct training.  </div><!--end:1692023006774--><><!--begin:1692023023905--><div class=\'cv\'><span class=\'notranslate\'><b>Simone Mitchell<timestamp_1692023023_cv>:&nbsp;</b></span>Wonderful!! thank you</div><!--end:1692023023905--><><!--begin:1692023034422--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692023034_co>:&nbsp;</b></span>You are welcome!</div><!--end:1692023034422--><><!--begin:1692023051239--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692023051_co>:&nbsp;</b></span>TO submit the order you will need the following link as well: <a href=\'https://csregs.com/products/8-hour-osha-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/8-hour-osha-hazwoper-annual-refresher</a></div><!--end:1692023051239--><><!--begin:1692023069383--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692023069_co>:&nbsp;</b></span>Tracy will be calling you in a miment</div><!--end:1692023069383--><><!--begin:1692023080678--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692023080_co>:&nbsp;</b></span>Is there anything wlse I can assist you with today?</div><!--end:1692023080678--><><!--begin:1692023121041--><div class=\'cv\'><span class=\'notranslate\'><b>Simone Mitchell<timestamp_1692023121_cv>:&nbsp;</b></span>that&#39;s it!! thank you!</div><!--end:1692023121041--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello!! I need to make a registration for 08 people \r\nTiffany has joined the chat.\r\nTiffany: Hi, Simone Mitchell!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Which class do you need to register the students for?\r\nSimone Mitchell: 8-Hour OSHA HAZWOPER Annual Refresher - Online Training\r\nSimone Mitchell: I&#39;m only the person that who is going to register them and pay for the classes. \r\nSimone Mitchell: I won&#39;t be doing the class\r\nTiffany: I was told Tracy was speaking to you last week regarding your needs.  She says she needs to talk with you again.  Could I have her give you a call to assist you?  What is the best number to reach you at?\r\nSimone Mitchell: I&#39;m afraid you talking to someone else or another Material Planner that has a similar order\r\nSimone Mitchell: my number is tel:7205682143\r\nTiffany: Thank you.  I will have her give you a call. I believe she just wants to make sure we get you the correct training.  \r\nSimone Mitchell: Wonderful!! thank you\r\nTiffany: You are welcome!\r\nTiffany: TO submit the order you will need the following link as well: https://csregs.com/products/8-hour-osha-hazwoper-annual-refresher\r\nTiffany: Tracy will be calling you in a miment\r\nTiffany: Is there anything wlse I can assist you with today?\r\nSimone Mitchell: that&#39;s it!! thank you!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('316664279AV', 1692025773, 1692026196, 2, 23, 29, 5, 0, 0, 5, 0, 3992, 0, 0, 0, 0, 'James Davis', 'scott.davis@aptim.com', '204.148.224.234', '7cb692022135db40b6d7059aae45a74c', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-APTIM-cus-', 'I have been busy since procuring the 8-hour OSHA refresher class and it expired on me before I could get around to starting it.  I went to start it today and realized this.  Is there a way I can have access reactivated so I can begin and complete it this week?', '<div class=\'ca\'><div class=\'info_box\'><i>I have been busy since procuring the 8-hour OSHA refresher class and it expired on me before I could get around to starting it.  I went to start it today and realized this.  Is there a way I can have access reactivated so I can begin and complete it this week?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692025776534--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692025776_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>James Davis</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692025776534--><><!--begin:1692025786752--><div class=\'cv\'><span class=\'notranslate\'><b>James Davis<timestamp_1692025786_cv>:&nbsp;</b></span>Fine, thanks.</div><!--end:1692025786752--><><!--begin:1692025790960--><div class=\'cv\'><span class=\'notranslate\'><b>James Davis<timestamp_1692025790_cv>:&nbsp;</b></span>8 Hour HAZWOPER (available until June 23, 2023)</div><!--end:1692025790960--><><!--begin:1692025812499--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692025820_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1692025812499--><><!--begin:1692025831972--><div class=\'cv\'><span class=\'notranslate\'><b>James Davis<timestamp_1692025831_cv>:&nbsp;</b></span>Thanks.</div><!--end:1692025831972--><><!--begin:1692025926198--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692025926_co>:&nbsp;</b></span>My system is running a bit slow I apologize for the delay</div><!--end:1692025926198--><><!--begin:1692026095140--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692026094_co>:&nbsp;</b></span>Normally we are only authorized to issue a one time 30 day extension at no fee from the orignal expiration date.  I have been approved to extend your course to 08/23/2023 at no fee.  You need to complete the course befor ethis new expiration date.  If you need any additional extend you will need to pay a 25% course reactivaiton fee.  </div><!--end:1692026095140--><><!--begin:1692026124073--><div class=\'cv\'><span class=\'notranslate\'><b>James Davis<timestamp_1692026124_cv>:&nbsp;</b></span>Thank you!</div><!--end:1692026124073--><><!--begin:1692026133535--><div class=\'cv\'><span class=\'notranslate\'><b>James Davis<timestamp_1692026133_cv>:&nbsp;</b></span>I appreciate the assistance.  I will get it done this week</div><!--end:1692026133535--><><!--begin:1692026140758--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692026140_co>:&nbsp;</b></span>You can refresh you page and the course is available now</div><!--end:1692026140758--><><!--begin:1692026153158--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692026153_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1692026153158--><><!--begin:1692026163118--><div class=\'cv\'><span class=\'notranslate\'><b>James Davis<timestamp_1692026163_cv>:&nbsp;</b></span>That is it.  Thank you!</div><!--end:1692026163118--><><!--begin:1692026178691--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692026178_co>:&nbsp;</b></span>You are welcome!</div><!--end:1692026178691--><><!--begin:1692026183437--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692026183_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1692026183437--><><!--begin:1692026192670--><div class=\'cv\'><span class=\'notranslate\'><b>James Davis<timestamp_1692026192_cv>:&nbsp;</b></span>You too</div><!--end:1692026192670--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have been busy since procuring the 8-hour OSHA refresher class and it expired on me before I could get around to starting it.  I went to start it today and realized this.  Is there a way I can have access reactivated so I can begin and complete it this week?\r\nTiffany has joined the chat.\r\nTiffany: Hi, James Davis!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJames Davis: Fine, thanks.\r\nJames Davis: 8 Hour HAZWOPER (available until June 23, 2023)\r\nTiffany: One moment while I look you up please\r\nJames Davis: Thanks.\r\nTiffany: My system is running a bit slow I apologize for the delay\r\nTiffany: Normally we are only authorized to issue a one time 30 day extension at no fee from the orignal expiration date.  I have been approved to extend your course to 08/23/2023 at no fee.  You need to complete the course befor ethis new expiration date.  If you need any additional extend you will need to pay a 25% course reactivaiton fee.  \r\nJames Davis: Thank you!\r\nJames Davis: I appreciate the assistance.  I will get it done this week\r\nTiffany: You can refresh you page and the course is available now\r\nTiffany: Is there anything else I can assist you with?\r\nJames Davis: That is it.  Thank you!\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nJames Davis: You too\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3166701357C', 1692031614, 1692031976, 2, 19, 14, 12, 0, 0, 5, 0, 1763, 430, 0, 0, 0, 'Brian Seals', 'bseals@tabetmfg.com', '174.77.91.77', '96b448bf28a4f70776ada6e2b679ab53', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Tabet manufacturing co.-cus-', 'I just signed up for a class for Hazwopper Training in Raleigh, Nc and wanted to confirm the address so I can book a hotel in the area. The address that I have is 1309 Corporation Pkwy, Raleigh Nc 27610. If you could just confirm that this is the training location it would help me out on getting accommodations set up for this trip. Thank you for your time. Have an amazing week. ', '<div class=\'ca\'><div class=\'info_box\'><i>I just signed up for a class for Hazwopper Training in Raleigh, Nc and wanted to confirm the address so I can book a hotel in the area. The address that I have is 1309 Corporation Pkwy, Raleigh Nc 27610. If you could just confirm that this is the training location it would help me out on getting accommodations set up for this trip. Thank you for your time. Have an amazing week. </i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1692031644512--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1692031644_co>:&nbsp;</b></span>jUST A MINUTE </div><!--end:1692031644512--><><!--begin:1692031698301--><div class=\'cv\'><span class=\'notranslate\'><b>Brian Seals<timestamp_1692031698_cv>:&nbsp;</b></span>take your time I thought this was an email I was writing. lol</div><!--end:1692031698301--><><!--begin:1692031865799--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1692031865_co>:&nbsp;</b></span>Brian  That is the address that I show for the class at this time.</div><!--end:1692031865799--><><!--begin:1692031916038--><div class=\'cv\'><span class=\'notranslate\'><b>Brian Seals<timestamp_1692031916_cv>:&nbsp;</b></span>I figured as much. Just wanted to make sure. thank you for helping me.</div><!--end:1692031916038--><><!--begin:1692031957138--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1692031957_co>:&nbsp;</b></span>My pleasure!  Have a great week!!</div><!--end:1692031957138--><><!--begin:1692031969062--><div class=\'cv\'><span class=\'notranslate\'><b>Brian Seals<timestamp_1692031969_cv>:&nbsp;</b></span>You too!!!!</div><!--end:1692031969062--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I just signed up for a class for Hazwopper Training in Raleigh, Nc and wanted to confirm the address so I can book a hotel in the area. The address that I have is 1309 Corporation Pkwy, Raleigh Nc 27610. If you could just confirm that this is the training location it would help me out on getting accommodations set up for this trip. Thank you for your time. Have an amazing week. \r\nTracy has joined the chat.\r\nTracy: jUST A MINUTE \r\nBrian Seals: take your time I thought this was an email I was writing. lol\r\nTracy: Brian  That is the address that I show for the class at this time.\r\nBrian Seals: I figured as much. Just wanted to make sure. thank you for helping me.\r\nTracy: My pleasure!  Have a great week!!\r\nBrian Seals: You too!!!!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('316672650M8', 1692034129, 1692034458, 2, 23, 14, 10, 0, 0, 0, 0, 3895, 0, 0, 0, 0, 'Devin', 'devinqlackey@gmail.com', '108.69.88.148', '39902229f1d840fc7919c27546aa2311', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Formerly Apex Companies LLC (Now EBI)-cus-', 'Hey, I recently switched companies and cannot locate my 40 hr refresher certificate. Do you have it on file?', '<div class=\'ca\'><div class=\'info_box\'><i>Hey, I recently switched companies and cannot locate my 40 hr refresher certificate. Do you have it on file?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692034132892--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692034132_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Devin</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692034132892--><><!--begin:1692034189395--><div class=\'cv\'><span class=\'notranslate\'><b>Devin<timestamp_1692034188_cv>:&nbsp;</b></span>Hi Tiffany, I believe I took a 40hr hazwoper course with your company earlier this year. I have switched jobs and cannot locate my certificate, can you help me with that?</div><!--end:1692034189395--><><!--begin:1692034200382--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692034200_co>:&nbsp;</b></span>If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. </div><!--end:1692034200382--><><!--begin:1692034274560--><div class=\'cv\'><span class=\'notranslate\'><b>Devin<timestamp_1692034273_cv>:&nbsp;</b></span>ok that is fine. Can you confirm for me that you do in fact have it on file before I acquire that written permission?</div><!--end:1692034274560--><><!--begin:1692034314070--><div class=\'cv\'><span class=\'notranslate\'><b>Devin<timestamp_1692034313_cv>:&nbsp;</b></span>I&#39;m pretty confident I got the refresher, but I could be wrong. If that&#39;s the case it would be much easier for me to just take the refresher with the new company, you know?</div><!--end:1692034314070--><><!--begin:1692034339841--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692034339_co>:&nbsp;</b></span>Yes I show you completed on 03/04/2022</div><!--end:1692034339841--><><!--begin:1692034358089--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692034357_co>:&nbsp;</b></span>I only show the 40 HAZ on file no 8-Hour Refresher</div><!--end:1692034358089--><><!--begin:1692034377967--><div class=\'cv\'><span class=\'notranslate\'><b>Devin<timestamp_1692034377_cv>:&nbsp;</b></span>ok! that saves me a lot of time. Thank you!</div><!--end:1692034377967--><><!--begin:1692034383904--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692034383_co>:&nbsp;</b></span>You are welcome@</div><!--end:1692034383904--><><!--begin:1692034394304--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692034394_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1692034394304--><><!--begin:1692034411308--><div class=\'cv\'><span class=\'notranslate\'><b>Devin<timestamp_1692034410_cv>:&nbsp;</b></span>I don&#39;t believe so. Thank you again, Tiffany!</div><!--end:1692034411308--><><!--begin:1692034448822--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692034448_co>:&nbsp;</b></span>If you think of anything else, you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1692034448822--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hey, I recently switched companies and cannot locate my 40 hr refresher certificate. Do you have it on file?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Devin!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDevin: Hi Tiffany, I believe I took a 40hr hazwoper course with your company earlier this year. I have switched jobs and cannot locate my certificate, can you help me with that?\r\nTiffany: If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. \r\nDevin: ok that is fine. Can you confirm for me that you do in fact have it on file before I acquire that written permission?\r\nDevin: I&#39;m pretty confident I got the refresher, but I could be wrong. If that&#39;s the case it would be much easier for me to just take the refresher with the new company, you know?\r\nTiffany: Yes I show you completed on 03/04/2022\r\nTiffany: I only show the 40 HAZ on file no 8-Hour Refresher\r\nDevin: ok! that saves me a lot of time. Thank you!\r\nTiffany: You are welcome@\r\nTiffany: Is there anything else I can assist you with today?\r\nDevin: I don&#39;t believe so. Thank you again, Tiffany!\r\nTiffany: If you think of anything else, you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('316673186AN', 1692034679, 1692035375, 2, 23, 28, 4, 0, 0, 4, 0, 3701, 0, 0, 0, 0, 'Joseph Rodriguez', 'j_rodriguez6@u.pacific.edu', '12.88.150.186', 'de7eca108aaefc5cdcfbff86fef3ec2e', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-NV5-cus-', 'I have previously completed a 40 hour HAZWOPER training and I want to know if I can see if there is a record of the certificate. This would have been completed between 2013 and 2015', '<div class=\'ca\'><div class=\'info_box\'><i>I have previously completed a 40 hour HAZWOPER training and I want to know if I can see if there is a record of the certificate. This would have been completed between 2013 and 2015</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692034682762--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692034682_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Joseph Rodriguez</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692034682762--><><!--begin:1692034691976--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Rodriguez<timestamp_1692034692_cv>:&nbsp;</b></span>I am well thankyou</div><!--end:1692034691976--><><!--begin:1692034736431--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692034736_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1692034736431--><><!--begin:1692034760972--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Rodriguez<timestamp_1692034761_cv>:&nbsp;</b></span>Thanks</div><!--end:1692034760972--><><!--begin:1692034935074--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692034934_co>:&nbsp;</b></span>Yes we do have it on file</div><!--end:1692034935074--><><!--begin:1692034959862--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Rodriguez<timestamp_1692034959_cv>:&nbsp;</b></span>Great. What was the dates from if you dont mind my asking?</div><!--end:1692034959862--><><!--begin:1692035029419--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692035029_co>:&nbsp;</b></span>02/24/2014 is the date you completed the 40 HAZ<br></div><!--end:1692035029419--><><!--begin:1692035045127--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692035044_co>:&nbsp;</b></span>TO request another copy please use the following link: <a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a></div><!--end:1692035045127--><><!--begin:1692035060188--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Rodriguez<timestamp_1692035060_cv>:&nbsp;</b></span>I am going to want to do the 8 hour refresher. Is there anything specific I should do to ensure I don&#39;t have any complications with qualifying for an up to date 40 hr HAZWOPR</div><!--end:1692035060188--><><!--begin:1692035132023--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692035131_co>:&nbsp;</b></span>If you have not done an 8-Hour HAZWOPER since you completed the 40-Hour HAZWOPER, I would suggest completing the 40-HOur HAZWOPER again as it does require an annual 8-Hour Refresher to stay compliant</div><!--end:1692035132023--><><!--begin:1692035253431--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Rodriguez<timestamp_1692035253_cv>:&nbsp;</b></span>Ok thank you for the help</div><!--end:1692035253431--><><!--begin:1692035288156--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692035288_co>:&nbsp;</b></span>You are welcome!</div><!--end:1692035288156--><><!--begin:1692035297351--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692035297_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1692035297351--><><!--begin:1692035356860--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Rodriguez<timestamp_1692035356_cv>:&nbsp;</b></span>No that is it. Thanks</div><!--end:1692035356860--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have previously completed a 40 hour HAZWOPER training and I want to know if I can see if there is a record of the certificate. This would have been completed between 2013 and 2015\r\nTiffany has joined the chat.\r\nTiffany: Hi, Joseph Rodriguez!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJoseph Rodriguez: I am well thankyou\r\nTiffany: One moment while I look you up please\r\nJoseph Rodriguez: Thanks\r\nTiffany: Yes we do have it on file\r\nJoseph Rodriguez: Great. What was the dates from if you dont mind my asking?\r\nTiffany: 02/24/2014 is the date you completed the 40 HAZ\r\nTiffany: TO request another copy please use the following link: https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\r\nJoseph Rodriguez: I am going to want to do the 8 hour refresher. Is there anything specific I should do to ensure I don&#39;t have any complications with qualifying for an up to date 40 hr HAZWOPR\r\nTiffany: If you have not done an 8-Hour HAZWOPER since you completed the 40-Hour HAZWOPER, I would suggest completing the 40-HOur HAZWOPER again as it does require an annual 8-Hour Refresher to stay compliant\r\nJoseph Rodriguez: Ok thank you for the help\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nJoseph Rodriguez: No that is it. Thanks\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('316678164Z5', 1692039637, 1692040243, 1, 23, 8, 5, 0, 0, 0, 0, 2842, 0, 0, 0, 0, 'Joseph Widder', 'JWidder@trcsolutions.com', '73.17.34.215', 'fe224604fe65d9320d91fee95822d506', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-TRC Companies Inc.-cus-Online Course-_-OSHA Site Supervisor-cus-', 'Principles of Safety Module - Assessment frozen. Cannot proceed/submit the assessment.', '<div class=\'ca\'><div class=\'info_box\'><i>Principles of Safety Module - Assessment frozen. Cannot proceed/submit the assessment.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692039639973--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692039639_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Joseph Widder</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692039639973--><><!--begin:1692039665377--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Widder<timestamp_1692039666_cv>:&nbsp;</b></span>hello, I&#39;m just going through my site supervisor training module and the assessment is frozen</div><!--end:1692039665377--><><!--begin:1692039808652--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692039808_co>:&nbsp;</b></span>Joseph sorry to hear you are having troubles with your Site Supervisor training course now. <br>I have passed you through the module.  </div><!--end:1692039808652--><><!--begin:1692039808990--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Widder<timestamp_1692039809_cv>:&nbsp;</b></span>any idea whats happening here?</div><!--end:1692039808990--><><!--begin:1692039816564--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Widder<timestamp_1692039816_cv>:&nbsp;</b></span>oh great, thank you so much</div><!--end:1692039816564--><><!--begin:1692039907531--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692039907_co>:&nbsp;</b></span>I am going to try to look into it more but I do not see the standard reasons on why it would happen.  Your course doesn&#39;t show it timed out due to inactivity and you are exiting the modules and course properly from what I see on my end.  </div><!--end:1692039907531--><><!--begin:1692039995362--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692039995_co>:&nbsp;</b></span>Whenever possible I would advise using Chrome while logged into train.  </div><!--end:1692039995362--><><!--begin:1692040039610--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692040039_co>:&nbsp;</b></span>Is there anything else I can assist you with at this time?</div><!--end:1692040039610--><><!--begin:1692040241067--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692040240_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1692040241067--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Principles of Safety Module - Assessment frozen. Cannot proceed/submit the assessment.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Joseph Widder!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJoseph Widder: hello, I&#39;m just going through my site supervisor training module and the assessment is frozen\r\nTiffany: Joseph sorry to hear you are having troubles with your Site Supervisor training course now. I have passed you through the module.  \r\nJoseph Widder: any idea whats happening here?\r\nJoseph Widder: oh great, thank you so much\r\nTiffany: I am going to try to look into it more but I do not see the standard reasons on why it would happen.  Your course doesn&#39;t show it timed out due to inactivity and you are exiting the modules and course properly from what I see on my end.  \r\nTiffany: Whenever possible I would advise using Chrome while logged into train.  \r\nTiffany: Is there anything else I can assist you with at this time?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('3167550485E', 1692116527, 1692116857, 1, 23, 14, 7, 0, 0, 0, 1, 3488, 0, 0, 0, 0, 'Joseph Widder', 'JWidder@trcsolutions.com', '73.17.34.215', 'fe224604fe65d9320d91fee95822d506', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-TRC Companies Inc.-cus-Online Course-_-OSHA Site Supervisor-cus-', 'Decontamination Procedures Assessment frozen.', '<div class=\'ca\'><div class=\'info_box\'><i>Decontamination Procedures Assessment frozen.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692116530903--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692116530_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Joseph Widder</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692116530903--><><!--begin:1692116554406--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Widder<timestamp_1692116554_cv>:&nbsp;</b></span>Hello</div><!--end:1692116554406--><><!--begin:1692116579588--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Widder<timestamp_1692116579_cv>:&nbsp;</b></span>My assessment for the OSHA site supervisor in the decontamination procedures module is frozen</div><!--end:1692116579588--><><!--begin:1692116633983--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692116633_co>:&nbsp;</b></span>I am sorry for all the issues you are experiencing.  Does your computer have high security?</div><!--end:1692116633983--><><!--begin:1692116661831--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692116661_co>:&nbsp;</b></span>It may be blocking pop ups throughout the training if so.  </div><!--end:1692116661831--><><!--begin:1692116671160--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692116671_co>:&nbsp;</b></span>I have passed you through the module again.</div><!--end:1692116671160--><><!--begin:1692116671805--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Widder<timestamp_1692116671_cv>:&nbsp;</b></span>Oh, possibly</div><!--end:1692116671805--><><!--begin:1692116694683--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Widder<timestamp_1692116694_cv>:&nbsp;</b></span>Thank you</div><!--end:1692116694683--><><!--begin:1692116704157--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692116704_co>:&nbsp;</b></span>You are welcome!</div><!--end:1692116704157--><><!--begin:1692116704481--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Widder<timestamp_1692116704_cv>:&nbsp;</b></span>I&#39;m not sure why this issue keeps popping up</div><!--end:1692116704481--><><!--begin:1692116709913--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Widder<timestamp_1692116709_cv>:&nbsp;</b></span>sorry about tha</div><!--end:1692116709913--><><!--begin:1692116712138--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Widder<timestamp_1692116712_cv>:&nbsp;</b></span>that*</div><!--end:1692116712138--><><!--begin:1692116743718--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692116743_co>:&nbsp;</b></span>Please allow all po ups from our site and maybe that will assist with the errors.</div><!--end:1692116743718--><><!--begin:1692116758534--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Widder<timestamp_1692116758_cv>:&nbsp;</b></span>ok will do, thank you for your help</div><!--end:1692116758534--><><!--begin:1692116773219--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692116773_co>:&nbsp;</b></span>As always you are welcome! Have a safe day!</div><!--end:1692116773219--><><!--begin:1692116826619--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Widder<timestamp_1692116826_cv>:&nbsp;</b></span>you as well! thanks</div><!--end:1692116826619--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Decontamination Procedures Assessment frozen.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Joseph Widder!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJoseph Widder: Hello\r\nJoseph Widder: My assessment for the OSHA site supervisor in the decontamination procedures module is frozen\r\nTiffany: I am sorry for all the issues you are experiencing.  Does your computer have high security?\r\nTiffany: It may be blocking pop ups throughout the training if so.  \r\nTiffany: I have passed you through the module again.\r\nJoseph Widder: Oh, possibly\r\nJoseph Widder: Thank you\r\nTiffany: You are welcome!\r\nJoseph Widder: I&#39;m not sure why this issue keeps popping up\r\nJoseph Widder: sorry about tha\r\nJoseph Widder: that*\r\nTiffany: Please allow all po ups from our site and maybe that will assist with the errors.\r\nJoseph Widder: ok will do, thank you for your help\r\nTiffany: As always you are welcome! Have a safe day!\r\nJoseph Widder: you as well! thanks\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('316764590MX', 1692126062, 1692126380, 1, 23, 7, 3, 0, 0, 0, 0, 3372, 0, 0, 0, 0, 'Malissa Wilson', 'malissa.wilson@danfoss.com', '73.243.130.251', 'e7c376bb634e34f6f97131b69201e575', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Danfoss-cus-Online Course-_-RCRA Initial Certification-cus-', 'I am at the module assessment for the combustible disposal module and my assessment is not allowing me to retake the assessment.', '<div class=\'ca\'><div class=\'info_box\'><i>I am at the module assessment for the combustible disposal module and my assessment is not allowing me to retake the assessment.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692126066538--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692126066_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Malissa Wilson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692126066538--><><!--begin:1692126073166--><div class=\'cv\'><span class=\'notranslate\'><b>Malissa Wilson<timestamp_1692126075_cv>:&nbsp;</b></span>great thank you</div><!--end:1692126073166--><><!--begin:1692126120983--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692126120_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1692126120983--><><!--begin:1692126195328--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692126195_co>:&nbsp;</b></span>I looked up your login history and it appears your account timed out a couple times (3) on 08/13.</div><!--end:1692126195328--><><!--begin:1692126204807--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692126204_co>:&nbsp;</b></span>To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.<br></div><!--end:1692126204807--><><!--begin:1692126220561--><div class=\'cv\'><span class=\'notranslate\'><b>Malissa Wilson<timestamp_1692126222_cv>:&nbsp;</b></span>I will do that</div><!--end:1692126220561--><><!--begin:1692126250023--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692126249_co>:&nbsp;</b></span>I have passed you on the Combustion Disposal. You may proceed forward or start the module from the begining.</div><!--end:1692126250023--><><!--begin:1692126270507--><div class=\'cv\'><span class=\'notranslate\'><b>Malissa Wilson<timestamp_1692126272_cv>:&nbsp;</b></span>Thank you.</div><!--end:1692126270507--><><!--begin:1692126279241--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692126279_co>:&nbsp;</b></span>You are welcome!</div><!--end:1692126279241--><><!--begin:1692126288483--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692126288_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1692126288483--><><!--begin:1692126308624--><div class=\'cv\'><span class=\'notranslate\'><b>Malissa Wilson<timestamp_1692126310_cv>:&nbsp;</b></span>No that will do thank you for the help.</div><!--end:1692126308624--><><!--begin:1692126331167--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692126331_co>:&nbsp;</b></span>You are welcome again!</div><!--end:1692126331167--><><!--begin:1692126335137--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692126334_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1692126335137--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am at the module assessment for the combustible disposal module and my assessment is not allowing me to retake the assessment.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Malissa Wilson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMalissa Wilson: great thank you\r\nTiffany: One moment please while I look you up\r\nTiffany: I looked up your login history and it appears your account timed out a couple times (3) on 08/13.\r\nTiffany: To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.\r\nMalissa Wilson: I will do that\r\nTiffany: I have passed you on the Combustion Disposal. You may proceed forward or start the module from the begining.\r\nMalissa Wilson: Thank you.\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nMalissa Wilson: No that will do thank you for the help.\r\nTiffany: You are welcome again!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3168342037V', 1692195713, 1692197238, 2, 23, 45, 7, 0, 0, 5, 0, 7237, 0, 0, 0, 0, 'Phillip', 'phillip.alford@ghd.com', '104.5.249.20', '70893377c848a7851833d0556d66828f', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-GHD-cus-', 'How do I create a new login?', '<div class=\'ca\'><div class=\'info_box\'><i>How do I create a new login?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692195717154--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692195717_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Phillip</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692195717154--><><!--begin:1692195733452--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692195733_cv>:&nbsp;</b></span>doing well, and you?</div><!--end:1692195733452--><><!--begin:1692195743278--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692195743_co>:&nbsp;</b></span>I am good thank you</div><!--end:1692195743278--><><!--begin:1692195762988--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692195763_cv>:&nbsp;</b></span>How DO I create a new login?</div><!--end:1692195762988--><><!--begin:1692195774142--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692195773_co>:&nbsp;</b></span>What website are you on? Have you already purchased training?</div><!--end:1692195774142--><><!--begin:1692195819426--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692195819_cv>:&nbsp;</b></span>It was already purchased. I have her login information</div><!--end:1692195819426--><><!--begin:1692195837401--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692195837_co>:&nbsp;</b></span>Do you have an order number?</div><!--end:1692195837401--><><!--begin:1692195861480--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692195861_cv>:&nbsp;</b></span>23214</div><!--end:1692195861480--><><!--begin:1692195986369--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692195986_co>:&nbsp;</b></span>Did you get the course invite email?</div><!--end:1692195986369--><><!--begin:1692196011054--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692196011_cv>:&nbsp;</b></span>no I havent</div><!--end:1692196011054--><><!--begin:1692196033614--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692196033_co>:&nbsp;</b></span>It was resent today.  Did you check the junk or spam folder?</div><!--end:1692196033614--><><!--begin:1692196052520--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692196052_co>:&nbsp;</b></span>You will need the link to create your log in</div><!--end:1692196052520--><><!--begin:1692196192862--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692196193_cv>:&nbsp;</b></span>Even when I resend it I still dont get an email.</div><!--end:1692196192862--><><!--begin:1692196232378--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692196232_co>:&nbsp;</b></span>I can or you can download the course invite and it will create a PDF version since you are not receeiving the emails</div><!--end:1692196232378--><><!--begin:1692196353369--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692196353_co>:&nbsp;</b></span>Do you want me to do that and send you an email manually from my outlook email?</div><!--end:1692196353369--><><!--begin:1692196371177--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692196371_cv>:&nbsp;</b></span>I have it downloaded</div><!--end:1692196371177--><><!--begin:1692196385152--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692196385_co>:&nbsp;</b></span>Great!</div><!--end:1692196385152--><><!--begin:1692196402031--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692196401_co>:&nbsp;</b></span>You can follow the directions to set up your online account.  </div><!--end:1692196402031--><><!--begin:1692196444372--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692196444_cv>:&nbsp;</b></span>It keeps going back to the login of my HR admin.</div><!--end:1692196444372--><><!--begin:1692196476576--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692196476_co>:&nbsp;</b></span>You have to be sure to log out of that persons account if you are using the same computer</div><!--end:1692196476576--><><!--begin:1692196680343--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692196680_cv>:&nbsp;</b></span>When I click the link it automatically pulls up the wrong login</div><!--end:1692196680343--><><!--begin:1692196723495--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692196723_co>:&nbsp;</b></span>Did you log out of the admin&#39;s account?</div><!--end:1692196723495--><><!--begin:1692196734634--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692196734_cv>:&nbsp;</b></span>yes</div><!--end:1692196734634--><><!--begin:1692196766572--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692196766_co>:&nbsp;</b></span>One moment please</div><!--end:1692196766572--><><!--begin:1692196861220--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692196861_co>:&nbsp;</b></span>I was able to download the invite and create an account for you</div><!--end:1692196861220--><><!--begin:1692196876590--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692196876_co>:&nbsp;</b></span>Please use your email address to log in and the password safet123</div><!--end:1692196876590--><><!--begin:1692196890867--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692196890_co>:&nbsp;</b></span>Log in Page link is: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1692196890867--><><!--begin:1692197026132--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692197025_co>:&nbsp;</b></span>Were you able to log in?</div><!--end:1692197026132--><><!--begin:1692197083605--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692197084_cv>:&nbsp;</b></span>its saying invalid login/password</div><!--end:1692197083605--><><!--begin:1692197113463--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692197113_co>:&nbsp;</b></span>Please close that page and then click the log in link I posted above and then try again.</div><!--end:1692197113463--><><!--begin:1692197138334--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692197138_co>:&nbsp;</b></span>Password is safety123</div><!--end:1692197138334--><><!--begin:1692197205014--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692197204_co>:&nbsp;</b></span>Is there anything else I can assis tyou with today?</div><!--end:1692197205014--><><!--begin:1692197211373--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692197211_cv>:&nbsp;</b></span>Ok Now Im logged in! thank you</div><!--end:1692197211373--><><!--begin:1692197219057--><div class=\'cv\'><span class=\'notranslate\'><b>Phillip<timestamp_1692197219_cv>:&nbsp;</b></span>no thats it</div><!--end:1692197219057--><><!--begin:1692197220926--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692197220_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1692197220926--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'How do I create a new login?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Phillip!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nPhillip: doing well, and you?\r\nTiffany: I am good thank you\r\nPhillip: How DO I create a new login?\r\nTiffany: What website are you on? Have you already purchased training?\r\nPhillip: It was already purchased. I have her login information\r\nTiffany: Do you have an order number?\r\nPhillip: 23214\r\nTiffany: Did you get the course invite email?\r\nPhillip: no I havent\r\nTiffany: It was resent today.  Did you check the junk or spam folder?\r\nTiffany: You will need the link to create your log in\r\nPhillip: Even when I resend it I still dont get an email.\r\nTiffany: I can or you can download the course invite and it will create a PDF version since you are not receeiving the emails\r\nTiffany: Do you want me to do that and send you an email manually from my outlook email?\r\nPhillip: I have it downloaded\r\nTiffany: Great!\r\nTiffany: You can follow the directions to set up your online account.  \r\nPhillip: It keeps going back to the login of my HR admin.\r\nTiffany: You have to be sure to log out of that persons account if you are using the same computer\r\nPhillip: When I click the link it automatically pulls up the wrong login\r\nTiffany: Did you log out of the admin&#39;s account?\r\nPhillip: yes\r\nTiffany: One moment please\r\nTiffany: I was able to download the invite and create an account for you\r\nTiffany: Please use your email address to log in and the password safet123\r\nTiffany: Log in Page link is: https://csregsonline.com/\r\nTiffany: Were you able to log in?\r\nPhillip: its saying invalid login/password\r\nTiffany: Please close that page and then click the log in link I posted above and then try again.\r\nTiffany: Password is safety123\r\nTiffany: Is there anything else I can assis tyou with today?\r\nPhillip: Ok Now Im logged in! thank you\r\nPhillip: no thats it\r\nTiffany: You are most welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3169309107Z', 1692292389, 1692292465, 1, 23, 12, 6, 0, 0, 0, 0, 1363, 0, 0, 0, 0, 'Faysal Ibrahim', 'faysal.ibrahim@signatureflight.com', '204.239.11.6', '45e1e9df7b3d5583c7796a88a81cb976', 'Question Type:-_-Computer/Network Issues-cus-Company-_-Signature Flight-cus-Online Course-_-139-cus-', 'I have completed the course but have not received my certificate', '<div class=\'ca\'><div class=\'info_box\'><i>I have completed the course but have not received my certificate</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692292394168--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692292394_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Faysal Ibrahim</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692292394168--><><!--begin:1692292401913--><div class=\'cv\'><span class=\'notranslate\'><b>Faysal Ibrahim<timestamp_1692292402_cv>:&nbsp;</b></span>good and u<br></div><!--end:1692292401913--><><!--begin:1692292424920--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692292424_co>:&nbsp;</b></span>I am good thank you</div><!--end:1692292424920--><><!--begin:1692292439416--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692292439_co>:&nbsp;</b></span>We sent the certificate out via US Mail on 08/08/23</div><!--end:1692292439416--><><!--begin:1692292447450--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692292447_co>:&nbsp;</b></span>To: Signature Flight Support<br>15290 North 78th Way<br>Scottsdale AZ 85260</div><!--end:1692292447450--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have completed the course but have not received my certificate\r\nTiffany has joined the chat.\r\nTiffany: Hi, Faysal Ibrahim!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nFaysal Ibrahim: good and u\r\nTiffany: I am good thank you\r\nTiffany: We sent the certificate out via US Mail on 08/08/23\r\nTiffany: To: Signature Flight Support15290 North 78th WayScottsdale AZ 85260\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('31701868442', 1692380159, 1692380733, 1, 23, 10, 8, 0, 0, 5, 0, 3296, 433, 0, 0, 0, 'kathy burge', 'kburge@scottcountysheriff.org', '208.86.62.14', '1d5e271037496c85275b75ce0718e55f', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-scott county sheriffs dept-cus-Online Course-_-radiation safety-cus-', 'i just completed the course but it says there is a course asssessment and a certificate afterward.where do i find it', '<div class=\'ca\'><div class=\'info_box\'><i>i just completed the course but it says there is a course asssessment and a certificate afterward.where do i find it</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692380168194--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692380168_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>kathy burge</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692380168194--><><!--begin:1692380179648--><div class=\'cv\'><span class=\'notranslate\'><b>kathy burge<timestamp_1692380180_cv>:&nbsp;</b></span>ok</div><!--end:1692380179648--><><!--begin:1692380221574--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692380221_co>:&nbsp;</b></span>I do not show your course as completed</div><!--end:1692380221574--><><!--begin:1692380273023--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692380272_co>:&nbsp;</b></span>You do need to log at least 1 hour in the course module before the final assessment is available to access.  </div><!--end:1692380273023--><><!--begin:1692380315854--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692380315_co>:&nbsp;</b></span>Onc eyou have logged one hour and completed the module, you will need to exit the module and then the Radiation Safety Assessment will be available for you to take.</div><!--end:1692380315854--><><!--begin:1692380330610--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692380330_co>:&nbsp;</b></span>You have 3 chances to take the assessment and pass with a 70% or better. </div><!--end:1692380330610--><><!--begin:1692380382546--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692380382_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. </div><!--end:1692380382546--><><!--begin:1692380471135--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692380470_co>:&nbsp;</b></span>To expedite a certificate via email / PDF you can use the following link: <a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a></div><!--end:1692380471135--><><!--begin:1692380482680--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692380482_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1692380482680--><><!--begin:1692380730440--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692380730_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1692380730440--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'i just completed the course but it says there is a course asssessment and a certificate afterward.where do i find it\r\nTiffany has joined the chat.\r\nTiffany: Hi, kathy burge!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nkathy burge: ok\r\nTiffany: I do not show your course as completed\r\nTiffany: You do need to log at least 1 hour in the course module before the final assessment is available to access.  \r\nTiffany: Onc eyou have logged one hour and completed the module, you will need to exit the module and then the Radiation Safety Assessment will be available for you to take.\r\nTiffany: You have 3 chances to take the assessment and pass with a 70% or better. \r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. \r\nTiffany: To expedite a certificate via email / PDF you can use the following link: https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('317022385H7', 1692383863, 1692384330, 1, 23, 13, 8, 0, 0, 0, 0, 3194, 0, 0, 0, 0, 'Eve Garry', 'egarry@langan.com', '136.38.46.209', '745459266b2d7ddc94dfb41a53612f93', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Langan-cus-Online Course-_-Hazwoper-cus-', 'One of the sections won\'t like me access the final quiz', '<div class=\'ca\'><div class=\'info_box\'><i>One of the sections won\'t like me access the final quiz</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692383866023--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692383865_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Eve Garry</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692383866023--><><!--begin:1692383900596--><div class=\'cv\'><span class=\'notranslate\'><b>Eve Garry<timestamp_1692383900_cv>:&nbsp;</b></span>I am having trouble with the Hazwoper course</div><!--end:1692383900596--><><!--begin:1692383929169--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692383929_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1692383929169--><><!--begin:1692383962509--><div class=\'cv\'><span class=\'notranslate\'><b>Eve Garry<timestamp_1692383962_cv>:&nbsp;</b></span>The ionizing radiation section wont let me access any of the questions except 1</div><!--end:1692383962509--><><!--begin:1692383996769--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692383996_co>:&nbsp;</b></span>I looked up your login history and it appears you have timed out a couple times. Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. </div><!--end:1692383996769--><><!--begin:1692384004274--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692384004_co>:&nbsp;</b></span>To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.<br></div><!--end:1692384004274--><><!--begin:1692384020186--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692384020_co>:&nbsp;</b></span>I have passed you on the current module.</div><!--end:1692384020186--><><!--begin:1692384031452--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692384031_co>:&nbsp;</b></span>You can proceed forawrd or start the module fromt he begining.</div><!--end:1692384031452--><><!--begin:1692384063015--><div class=\'cv\'><span class=\'notranslate\'><b>Eve Garry<timestamp_1692384063_cv>:&nbsp;</b></span>I have to start over? I just spent an hour and a half on it</div><!--end:1692384063015--><><!--begin:1692384094106--><div class=\'cv\'><span class=\'notranslate\'><b>Eve Garry<timestamp_1692384094_cv>:&nbsp;</b></span>Oh I misunderstood</div><!--end:1692384094106--><><!--begin:1692384132258--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692384132_co>:&nbsp;</b></span>You can either proceed forward to the next module or start the module over.  When I pass you through it, it does clear the content accessed.  </div><!--end:1692384132258--><><!--begin:1692384330588--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692384330_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1692384330588--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'One of the sections won\'t like me access the final quiz\r\nTiffany has joined the chat.\r\nTiffany: Hi, Eve Garry!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nEve Garry: I am having trouble with the Hazwoper course\r\nTiffany: One moment while I look you up please\r\nEve Garry: The ionizing radiation section wont let me access any of the questions except 1\r\nTiffany: I looked up your login history and it appears you have timed out a couple times. Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. \r\nTiffany: To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.\r\nTiffany: I have passed you on the current module.\r\nTiffany: You can proceed forawrd or start the module fromt he begining.\r\nEve Garry: I have to start over? I just spent an hour and a half on it\r\nEve Garry: Oh I misunderstood\r\nTiffany: You can either proceed forward to the next module or start the module over.  When I pass you through it, it does clear the content accessed.  \r\nTiffany: Is there anything else I can assist you with today?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('317030702VA', 1692392167, 1692392175, 2, 23, 0, 0, 0, 0, 0, 0, 207, 0, 0, 0, 0, 'Carlsen John Sabusap', 'carlsen.sabusap@signatureflight.com', '204.239.11.6', '81cca73ef9199c71f6d0ab4eb9b477d7', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Signature Flight Support-cus-', 'Good Afternoon\r\n\r\nI need a copy of my certificate I obtained in 2021', '<div class=\'ca\'><div class=\'info_box\'><i>Good Afternoon\r\n\r\nI need a copy of my certificate I obtained in 2021</i></div></div><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Good Afternoon\r\n\r\nI need a copy of my certificate I obtained in 2021\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('317267695ZE', 1692629176, 1692630295, 2, 19, 17, 13, 0, 0, 5, 0, 2569, 0, 0, 0, 0, 'Julian', 'jjulien@brwncald.com', '75.13.66.73', '386a85b3bc92207c8fd40255021afb11', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-B&C-cus-', 'The dates of the in-person/hands-on portion of the HAZWOPER for the online hybrid training?', '<div class=\'ca\'><div class=\'info_box\'><i>The dates of the in-person/hands-on portion of the HAZWOPER for the online hybrid training?</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1692629216456--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1692629216_co>:&nbsp;</b></span>Just a moment Julian and I will get you that information</div><!--end:1692629216456--><><!--begin:1692629291624--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1692629291_co>:&nbsp;</b></span>Here is the link <a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1692629291624--><><!--begin:1692629353636--><div class=\'cv\'><span class=\'notranslate\'><b>Julian<timestamp_1692629353_cv>:&nbsp;</b></span>Sorry. This question is in regards to the 40hour HAZWOPER course.</div><!--end:1692629353636--><><!--begin:1692629451578--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1692629451_co>:&nbsp;</b></span>the Dress Out class for the 40 Hour HAZWOPER online class and the 8 Hour HAZWOPER class are done on the same day  Is this what you are referring to?</div><!--end:1692629451578--><><!--begin:1692629556659--><div class=\'cv\'><span class=\'notranslate\'><b>Julian<timestamp_1692629556_cv>:&nbsp;</b></span>As in if I started the 40-hour online course today, what days are available to take the hands-on training class in Ft Lauderdale?</div><!--end:1692629556659--><><!--begin:1692629649193--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1692629649_co>:&nbsp;</b></span>If you look at the information in the link I sent you there is a list of dates listed alphabetically by state.  All of the locations and dates are listed there.</div><!--end:1692629649193--><><!--begin:1692629699632--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1692629699_co>:&nbsp;</b></span>Just a reminder that all of the online training needs to be completed before you can register for the 1 day face - to-face class.</div><!--end:1692629699632--><><!--begin:1692629759896--><div class=\'cv\'><span class=\'notranslate\'><b>Julian<timestamp_1692629759_cv>:&nbsp;</b></span>Oh thank you!</div><!--end:1692629759896--><><!--begin:1692629801071--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1692629801_co>:&nbsp;</b></span>My pleasure!!</div><!--end:1692629801071--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'The dates of the in-person/hands-on portion of the HAZWOPER for the online hybrid training?\r\nTracy has joined the chat.\r\nTracy: Just a moment Julian and I will get you that information\r\nTracy: Here is the link https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nJulian: Sorry. This question is in regards to the 40hour HAZWOPER course.\r\nTracy: the Dress Out class for the 40 Hour HAZWOPER online class and the 8 Hour HAZWOPER class are done on the same day  Is this what you are referring to?\r\nJulian: As in if I started the 40-hour online course today, what days are available to take the hands-on training class in Ft Lauderdale?\r\nTracy: If you look at the information in the link I sent you there is a list of dates listed alphabetically by state.  All of the locations and dates are listed there.\r\nTracy: Just a reminder that all of the online training needs to be completed before you can register for the 1 day face - to-face class.\r\nJulian: Oh thank you!\r\nTracy: My pleasure!!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('317268718G7', 1692630192, 1692630707, 2, 23, 9, 5, 0, 0, 5, 0, 2705, 0, 0, 0, 0, 'Dale ', 'dale.kato@menziesaviation.com', '12.215.222.226', '17ee7a009dd1e2f5dea516fa3ab9fc45', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Menzies Aviation-cus-', 'Has certificate #754998083 expired?', '<div class=\'ca\'><div class=\'info_box\'><i>Has certificate #754998083 expired?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692630194713--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692630194_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Dale </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692630194713--><><!--begin:1692630211364--><div class=\'cv\'><span class=\'notranslate\'><b>Dale <timestamp_1692630211_cv>:&nbsp;</b></span>I&#39;m well. Yourself?</div><!--end:1692630211364--><><!--begin:1692630237040--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692630236_co>:&nbsp;</b></span>I would need the student name on the certificate to look it up please</div><!--end:1692630237040--><><!--begin:1692630242542--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692630242_co>:&nbsp;</b></span>I am good thank you</div><!--end:1692630242542--><><!--begin:1692630253199--><div class=\'cv\'><span class=\'notranslate\'><b>Dale <timestamp_1692630253_cv>:&nbsp;</b></span>Eduardo Garcia</div><!--end:1692630253199--><><!--begin:1692630424240--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692630424_co>:&nbsp;</b></span>Since he completed the course on 4/22/2021 he is due in 04/2024 for his recertification/refresher training</div><!--end:1692630424240--><><!--begin:1692630461910--><div class=\'cv\'><span class=\'notranslate\'><b>Dale <timestamp_1692630461_cv>:&nbsp;</b></span>Thank you Tiffany</div><!--end:1692630461910--><><!--begin:1692630474455--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692630474_co>:&nbsp;</b></span>You are welcome!</div><!--end:1692630474455--><><!--begin:1692630483419--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692630483_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1692630483419--><><!--begin:1692630575999--><div class=\'cv\'><span class=\'notranslate\'><b>Dale <timestamp_1692630576_cv>:&nbsp;</b></span>No thank you. </div><!--end:1692630575999--><><!--begin:1692630640290--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692630640_co>:&nbsp;</b></span>If you think of anything else, you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1692630640290--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Has certificate #754998083 expired?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Dale !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDale : I&#39;m well. Yourself?\r\nTiffany: I would need the student name on the certificate to look it up please\r\nTiffany: I am good thank you\r\nDale : Eduardo Garcia\r\nTiffany: Since he completed the course on 4/22/2021 he is due in 04/2024 for his recertification/refresher training\r\nDale : Thank you Tiffany\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nDale : No thank you. \r\nTiffany: If you think of anything else, you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('31727824293', 1692639751, 1692640076, 2, 23, 44, 6, 0, 0, 5, 0, 2864, 0, 0, 0, 0, 'Denice Barnes', 'denice.barnes@santacruzcounty.us', '63.194.190.100', '04b7594645906a0eeea6646791cbcc8f', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Santa Cruz County-cus-', 'I would like to know the schedule for VILT 8-Hour HAZWOPER Refresher classes Oct-Dec 2023 in San Jose, CA', '<div class=\'ca\'><div class=\'info_box\'><i>I would like to know the schedule for VILT 8-Hour HAZWOPER Refresher classes Oct-Dec 2023 in San Jose, CA</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692639752728--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692639752_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Denice Barnes</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692639752728--><><!--begin:1692639771463--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1692639771_cv>:&nbsp;</b></span>Fine thanks. And you?</div><!--end:1692639771463--><><!--begin:1692639834481--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1692639834_cv>:&nbsp;</b></span>Can you tell me about the 8 hr HAZWOPER refresher courses in San Jose</div><!--end:1692639834481--><><!--begin:1692639847651--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692639847_co>:&nbsp;</b></span>I am good thank you.  Once moment please while I look up the virtual instructor led class schedules. These are held via a webinar so they are not location specfic </div><!--end:1692639847651--><><!--begin:1692639859280--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692639859_co>:&nbsp;</b></span>Oh you want the seminar classes instead</div><!--end:1692639859280--><><!--begin:1692639872887--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692639872_co>:&nbsp;</b></span>I will look those up now</div><!--end:1692639872887--><><!--begin:1692639994071--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692639993_co>:&nbsp;</b></span>Both dates should be listed on the website but they are 10/13/2023 and 11/17/23</div><!--end:1692639994071--><><!--begin:1692639997031--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692639996_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1692639997031--><><!--begin:1692640018036--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1692640018_cv>:&nbsp;</b></span>Is there one in December too?</div><!--end:1692640018036--><><!--begin:1692640043173--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692640043_co>:&nbsp;</b></span>There is not one scheduled for December</div><!--end:1692640043173--><><!--begin:1692640071197--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1692640071_cv>:&nbsp;</b></span>Okay that&#39;s all I needed. Thank you!</div><!--end:1692640071197--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I would like to know the schedule for VILT 8-Hour HAZWOPER Refresher classes Oct-Dec 2023 in San Jose, CA\r\nTiffany has joined the chat.\r\nTiffany: Hi, Denice Barnes!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDenice Barnes: Fine thanks. And you?\r\nDenice Barnes: Can you tell me about the 8 hr HAZWOPER refresher courses in San Jose\r\nTiffany: I am good thank you.  Once moment please while I look up the virtual instructor led class schedules. These are held via a webinar so they are not location specfic \r\nTiffany: Oh you want the seminar classes instead\r\nTiffany: I will look those up now\r\nTiffany: Both dates should be listed on the website but they are 10/13/2023 and 11/17/23\r\nTiffany: https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nDenice Barnes: Is there one in December too?\r\nTiffany: There is not one scheduled for December\r\nDenice Barnes: Okay that&#39;s all I needed. Thank you!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3173644878K', 1692725998, 1692726015, 2, 23, 46, 9, 0, 0, 0, 0, 636, 0, 0, 0, 0, 'Teal Sackett', 'tsackett@kbic-nsn.gov', '206.51.125.66', '5a1cb39d187bafe631ac19d6f16207fa', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-KBIC NRD-cus-', 'I need to schedule my 8 hour hands on portion for my 40 hour HAZWOPER. I will be scheduling for both my coworker and I', '<div class=\'ca\'><div class=\'info_box\'><i>I need to schedule my 8 hour hands on portion for my 40 hour HAZWOPER. I will be scheduling for both my coworker and I</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692726000162--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692726000_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Teal Sackett</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692726000162--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I need to schedule my 8 hour hands on portion for my 40 hour HAZWOPER. I will be scheduling for both my coworker and I\r\nTiffany has joined the chat.\r\nTiffany: Hi, Teal Sackett!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('317372408VT', 1692733911, 1692736507, 2, 23, 38, 3, 0, 0, 0, 0, 8714, 0, 0, 0, 0, 'Beth', 'bglidergirl@aol.com', '174.193.202.43', 'c1645fce89725687d7e4efe615731b90', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-PRIMIENT-cus-', 'I signed up for the sacramento 40 hr hazwopper but it just canceled. I want to make sure NY training is osha compliant. What other choices do I have? I am driving from Los Angeles to Indiana for a job that starts Sept 11th. Maybe there is something along the route there?', '<div class=\'ca\'><div class=\'info_box\'><i>I signed up for the sacramento 40 hr hazwopper but it just canceled. I want to make sure NY training is osha compliant. What other choices do I have? I am driving from Los Angeles to Indiana for a job that starts Sept 11th. Maybe there is something along the route there?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692733915445--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692733915_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Beth</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692733915445--><><!--begin:1692733939009--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1692733939_cv>:&nbsp;</b></span>Fine thanks</div><!--end:1692733939009--><><!--begin:1692733978645--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692733978_co>:&nbsp;</b></span>The current confirmed classes for next week are in CT, MD and OR</div><!--end:1692733978645--><><!--begin:1692733993013--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692733992_co>:&nbsp;</b></span>All our classes are  OSHA complaint yes</div><!--end:1692733993013--><><!--begin:1692734008527--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1692734009_cv>:&nbsp;</b></span>How about the first week of sept?</div><!--end:1692734008527--><><!--begin:1692734040930--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692734040_co>:&nbsp;</b></span>One moment while I look</div><!--end:1692734040930--><><!--begin:1692734120139--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692734120_co>:&nbsp;</b></span>No classes are confirmed for that week yet but...</div><!--end:1692734120139--><><!--begin:1692734153338--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692734153_co>:&nbsp;</b></span>The Dallas, TX class looks good and so does the Southfield, MI class</div><!--end:1692734153338--><><!--begin:1692734186894--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692734186_co>:&nbsp;</b></span>Oakland, CA looks good as well</div><!--end:1692734186894--><><!--begin:1692734238163--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692734238_co>:&nbsp;</b></span>The NY clas is currently on the lower side of registrations at this time.  </div><!--end:1692734238163--><><!--begin:1692734269779--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692734269_co>:&nbsp;</b></span>The Long Beach, CA class is looking good too</div><!--end:1692734269779--><><!--begin:1692734275918--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1692734276_cv>:&nbsp;</b></span>What are the dates for Dallas?</div><!--end:1692734275918--><><!--begin:1692734300836--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1692734301_cv>:&nbsp;</b></span>Also is the class all in person or is it 32 hours online and 8 hours in person?</div><!--end:1692734300836--><><!--begin:1692734331170--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692734331_co>:&nbsp;</b></span>Tuesday through Friday 09/05-09/08.  These classes are all in person classes.  </div><!--end:1692734331170--><><!--begin:1692734333360--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1692734334_cv>:&nbsp;</b></span>If you do the hybrid is it just as compliant with osha as all in person?</div><!--end:1692734333360--><><!--begin:1692734406074--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692734405_co>:&nbsp;</b></span>The online 32-hour course is available 24/7 and then the following 8-hours hands on portion for the online course is held the same day as the last day of the full in person class (normally on Fridays)</div><!--end:1692734406074--><><!--begin:1692734439387--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692734439_co>:&nbsp;</b></span>If you do the online porton and the hands-on portion requirement it is OSHA compliant</div><!--end:1692734439387--><><!--begin:1692734477803--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1692734478_cv>:&nbsp;</b></span>Are the 8 hour portions ever offered on saturdays?</div><!--end:1692734477803--><><!--begin:1692734491490--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692734491_co>:&nbsp;</b></span>No</div><!--end:1692734491490--><><!--begin:1692734581159--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1692734581_cv>:&nbsp;</b></span>If I signed up for the hybrid and did the 32 hours online, where and when could I do the 8 hours in Southern or Central California before September 5th?</div><!--end:1692734581159--><><!--begin:1692734705074--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692734704_co>:&nbsp;</b></span>The only hands-on day before 09/05/2023 is only on 09/01/2023 but we do not have any confirmed classes in CA</div><!--end:1692734705074--><><!--begin:1692734741839--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1692734742_cv>:&nbsp;</b></span>After the 32 hours online are done, how long do I have to do the 8 hours?</div><!--end:1692734741839--><><!--begin:1692734798820--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692734798_co>:&nbsp;</b></span>Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. </div><!--end:1692734798820--><><!--begin:1692734947908--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1692734948_cv>:&nbsp;</b></span>I see. Can you tell me the locations of confirmed 8 hour classes the first 9 days of September between scal and Indiana? I may be able to plan my route to my new job in Indiana where I can stay a couple of nights to do the 8 hour portion</div><!--end:1692734947908--><><!--begin:1692735099900--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692735099_co>:&nbsp;</b></span>Currently only the classes confirmed are scheduled for next week 09/01 in MD, CT and OR.  More classes will be confirmed by Monday and Tuesday of next week.</div><!--end:1692735099900--><><!--begin:1692735121498--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692735121_co>:&nbsp;</b></span>You can view all the scheduled classes using the following link: <a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a> </div><!--end:1692735121498--><><!--begin:1692735388240--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1692735388_cv>:&nbsp;</b></span>Okay, so I could do Dallas Sept 8th..the refresher is the same as the 8 hour required portion for the first time you do the 40 hour hazwoper?</div><!--end:1692735388240--><><!--begin:1692735559658--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692735559_co>:&nbsp;</b></span>If we get you rescheduled and you complete the online training yes you could register for the Dallas TX class on the 8th by calling or emailing <a href=\'mailto:customersrevice@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>customersrevice@csregs.com</a>.  </div><!--end:1692735559658--><><!--begin:1692735599727--><div class=\'cv\'><span class=\'notranslate\'><b>Beth<timestamp_1692735600_cv>:&nbsp;</b></span>Okay thank you so much for the information</div><!--end:1692735599727--><><!--begin:1692735610190--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692735610_co>:&nbsp;</b></span>You are welcome!</div><!--end:1692735610190--><><!--begin:1692735617608--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692735617_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1692735617608--><><!--begin:1692736506695--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692736506_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1692736506695--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I signed up for the sacramento 40 hr hazwopper but it just canceled. I want to make sure NY training is osha compliant. What other choices do I have? I am driving from Los Angeles to Indiana for a job that starts Sept 11th. Maybe there is something along the route there?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Beth!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBeth: Fine thanks\r\nTiffany: The current confirmed classes for next week are in CT, MD and OR\r\nTiffany: All our classes are  OSHA complaint yes\r\nBeth: How about the first week of sept?\r\nTiffany: One moment while I look\r\nTiffany: No classes are confirmed for that week yet but...\r\nTiffany: The Dallas, TX class looks good and so does the Southfield, MI class\r\nTiffany: Oakland, CA looks good as well\r\nTiffany: The NY clas is currently on the lower side of registrations at this time.  \r\nTiffany: The Long Beach, CA class is looking good too\r\nBeth: What are the dates for Dallas?\r\nBeth: Also is the class all in person or is it 32 hours online and 8 hours in person?\r\nTiffany: Tuesday through Friday 09/05-09/08.  These classes are all in person classes.  \r\nBeth: If you do the hybrid is it just as compliant with osha as all in person?\r\nTiffany: The online 32-hour course is available 24/7 and then the following 8-hours hands on portion for the online course is held the same day as the last day of the full in person class (normally on Fridays)\r\nTiffany: If you do the online porton and the hands-on portion requirement it is OSHA compliant\r\nBeth: Are the 8 hour portions ever offered on saturdays?\r\nTiffany: No\r\nBeth: If I signed up for the hybrid and did the 32 hours online, where and when could I do the 8 hours in Southern or Central California before September 5th?\r\nTiffany: The only hands-on day before 09/05/2023 is only on 09/01/2023 but we do not have any confirmed classes in CA\r\nBeth: After the 32 hours online are done, how long do I have to do the 8 hours?\r\nTiffany: Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. \r\nBeth: I see. Can you tell me the locations of confirmed 8 hour classes the first 9 days of September between scal and Indiana? I may be able to plan my route to my new job in Indiana where I can stay a couple of nights to do the 8 hour portion\r\nTiffany: Currently only the classes confirmed are scheduled for next week 09/01 in MD, CT and OR.  More classes will be confirmed by Monday and Tuesday of next week.\r\nTiffany: You can view all the scheduled classes using the following link: https://csregs.com/collections/8-hour-hazwoper-annual-refresher \r\nBeth: Okay, so I could do Dallas Sept 8th..the refresher is the same as the 8 hour required portion for the first time you do the 40 hour hazwoper?\r\nTiffany: If we get you rescheduled and you complete the online training yes you could register for the Dallas TX class on the 8th by calling or emailing mailto:customersrevice@csregs.com.  \r\nBeth: Okay thank you so much for the information\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('317447119HM', 1692808633, 1692809660, 2, 23, 49, 11, 0, 0, 5, 0, 4546, 0, 0, 0, 0, 'Spencer George', 'spencergeorge@kennedyjenks.com', '70.20.226.24', '0967e9e64a53980620e2048360149366', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Kennedy Jenks-cus-', 'Hello, I have completed my 40 hour HAZWOPER training (both online modules and the 8 hour in person). I have my certificate of completion; I was wondering if I could get a pdf copy of my certificate? ', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I have completed my 40 hour HAZWOPER training (both online modules and the 8 hour in person). I have my certificate of completion; I was wondering if I could get a pdf copy of my certificate? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692808646772--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692808646_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Spencer George</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692808646772--><><!--begin:1692808656968--><div class=\'cv\'><span class=\'notranslate\'><b>Spencer George<timestamp_1692808656_cv>:&nbsp;</b></span>hello</div><!--end:1692808656968--><><!--begin:1692808730021--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692808729_co>:&nbsp;</b></span>To request an expedited certificate please use the below link:<br> <br><a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a><br><br>There is a $10.00 PER Certificate. </div><!--end:1692808730021--><><!--begin:1692808780790--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692808780_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1692808780790--><><!--begin:1692808918082--><div class=\'cv\'><span class=\'notranslate\'><b>Spencer George<timestamp_1692808917_cv>:&nbsp;</b></span>I have a hard copy of my certificate</div><!--end:1692808918082--><><!--begin:1692808959973--><div class=\'cv\'><span class=\'notranslate\'><b>Spencer George<timestamp_1692808959_cv>:&nbsp;</b></span>I have a certificate from the online course and a certificate from the 8 hour in person course </div><!--end:1692808959973--><><!--begin:1692808977396--><div class=\'cv\'><span class=\'notranslate\'><b>Spencer George<timestamp_1692808977_cv>:&nbsp;</b></span>is there another certificate that shows I completed both? </div><!--end:1692808977396--><><!--begin:1692809029088--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692809028_co>:&nbsp;</b></span>No you keep both those certs  </div><!--end:1692809029088--><><!--begin:1692809143670--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692809143_co>:&nbsp;</b></span>The on that says 40-Hour HAZWOPER is the one you would need to show as proof but keep the hands-on one just in case they ask for proof of completing a dress-out portion.  </div><!--end:1692809143670--><><!--begin:1692809150055--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692809149_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1692809150055--><><!--begin:1692809376807--><div class=\'cv\'><span class=\'notranslate\'><b>Spencer George<timestamp_1692809376_cv>:&nbsp;</b></span>I received a 7 digit code from my dress out class, I forgot what I am supposed to do with it? </div><!--end:1692809376807--><><!--begin:1692809495229--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692809495_co>:&nbsp;</b></span>You do not need to do anything with that as that is for the student who completed the standard course and you completed the hybrid</div><!--end:1692809495229--><><!--begin:1692809509876--><div class=\'cv\'><span class=\'notranslate\'><b>Spencer George<timestamp_1692809509_cv>:&nbsp;</b></span>ah got it, thank you </div><!--end:1692809509876--><><!--begin:1692809529105--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692809528_co>:&nbsp;</b></span>You are welcome!</div><!--end:1692809529105--><><!--begin:1692809529566--><div class=\'cv\'><span class=\'notranslate\'><b>Spencer George<timestamp_1692809529_cv>:&nbsp;</b></span>thank you for your time, that is all. Have a great day</div><!--end:1692809529566--><><!--begin:1692809542556--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692809542_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day as well!</div><!--end:1692809542556--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, I have completed my 40 hour HAZWOPER training (both online modules and the 8 hour in person). I have my certificate of completion; I was wondering if I could get a pdf copy of my certificate? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Spencer George!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSpencer George: hello\r\nTiffany: To request an expedited certificate please use the below link: https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=rThere is a $10.00 PER Certificate. \r\nTiffany: Is there anything else I can assist you with today?\r\nSpencer George: I have a hard copy of my certificate\r\nSpencer George: I have a certificate from the online course and a certificate from the 8 hour in person course \r\nSpencer George: is there another certificate that shows I completed both? \r\nTiffany: No you keep both those certs  \r\nTiffany: The on that says 40-Hour HAZWOPER is the one you would need to show as proof but keep the hands-on one just in case they ask for proof of completing a dress-out portion.  \r\nTiffany: Is there anything else I can assist you with today?\r\nSpencer George: I received a 7 digit code from my dress out class, I forgot what I am supposed to do with it? \r\nTiffany: You do not need to do anything with that as that is for the student who completed the standard course and you completed the hybrid\r\nSpencer George: ah got it, thank you \r\nTiffany: You are welcome!\r\nSpencer George: thank you for your time, that is all. Have a great day\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('317447824C4', 1692809331, 1692810021, 2, 23, 42, 6, 0, 0, 5, 0, 3268, 0, 0, 0, 0, 'Daniel ', 'hrdept@sundeepinc.com', '12.125.210.2', 'd84147f3668f0ed00c920a0755fa56aa', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Sundeep Cosmetics-cus-', 'How long is the online Lockout Tagout training valid for until needed to be renewed?', '<div class=\'ca\'><div class=\'info_box\'><i>How long is the online Lockout Tagout training valid for until needed to be renewed?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692809332987--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692809332_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Daniel </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692809332987--><><!--begin:1692809137608--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel <timestamp_1692809374_cv>:&nbsp;</b></span>Good, yourself?</div><!--end:1692809137608--><><!--begin:1692809420944--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692809420_co>:&nbsp;</b></span>I am good thank you</div><!--end:1692809420944--><><!--begin:1692809264426--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel <timestamp_1692809501_cv>:&nbsp;</b></span>For the Lockout tagout online training, for how long is the certification valid?</div><!--end:1692809264426--><><!--begin:1692809501361--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692809501_co>:&nbsp;</b></span>One moment please</div><!--end:1692809501361--><><!--begin:1692809649796--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692809649_co>:&nbsp;</b></span>1910.147(c)(7)(iii)(A)<br>Retraining shall be provided for all authorized and affected employees whenever there is a change in their job assignments, a change in machines, equipment or processes that present a new hazard, or when there is a change in the energy control procedures.<br><br>1910.147(c)(7)(iii)(B)<br>Additional retraining shall also be conducted whenever a periodic inspection under paragraph (c)(6) of this section reveals, or whenever the employer has reason to believe, that there are deviations from or inadequacies in the employee&#39;s knowledge or use of the energy control procedures.<br><br>1910.147(c)(7)(iii)(C)<br>The retraining shall reestablish employee proficiency and introduce new or revised control methods and procedures, as necessary.</div><!--end:1692809649796--><><!--begin:1692809522651--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel <timestamp_1692809759_cv>:&nbsp;</b></span>I am confused</div><!--end:1692809522651--><><!--begin:1692809566054--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel <timestamp_1692809802_cv>:&nbsp;</b></span>So is it a one time certification or needs to be renewed to keep valid?</div><!--end:1692809566054--><><!--begin:1692809906212--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692809906_co>:&nbsp;</b></span>As long as nothing above applied you do not need to renew it.  But we do suggest doing it again every 3 years</div><!--end:1692809906212--><><!--begin:1692809762302--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel <timestamp_1692809998_cv>:&nbsp;</b></span>understood, thank you very much!</div><!--end:1692809762302--><><!--begin:1692810007381--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692810007_co>:&nbsp;</b></span>You are welcome!</div><!--end:1692810007381--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'How long is the online Lockout Tagout training valid for until needed to be renewed?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Daniel !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDaniel : Good, yourself?\r\nTiffany: I am good thank you\r\nDaniel : For the Lockout tagout online training, for how long is the certification valid?\r\nTiffany: One moment please\r\nTiffany: 1910.147(c)(7)(iii)(A)Retraining shall be provided for all authorized and affected employees whenever there is a change in their job assignments, a change in machines, equipment or processes that present a new hazard, or when there is a change in the energy control procedures.1910.147(c)(7)(iii)(B)Additional retraining shall also be conducted whenever a periodic inspection under paragraph (c)(6) of this section reveals, or whenever the employer has reason to believe, that there are deviations from or inadequacies in the employee&#39;s knowledge or use of the energy control procedures.1910.147(c)(7)(iii)(C)The retraining shall reestablish employee proficiency and introduce new or revised control methods and procedures, as necessary.\r\nDaniel : I am confused\r\nDaniel : So is it a one time certification or needs to be renewed to keep valid?\r\nTiffany: As long as nothing above applied you do not need to renew it.  But we do suggest doing it again every 3 years\r\nDaniel : understood, thank you very much!\r\nTiffany: You are welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('317462599E8', 1692824114, 1692824157, 2, 23, 50, 12, 0, 0, 0, 0, 786, 0, 0, 0, 0, 'Logan Logback', 'llogback@hgl.com', '75.70.216.249', '2bd46cbeb692fc14834499b0883262e1', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-HydroGeoLogic, Inc.-cus-', 'I\'m enrolled in the online 40hr HAZWOPER (I already completed the online portion). What is the estimated time for taking the final online exam after I complete my 8hr hands-on training? I\'m wondering if I can fit it into the workday on friday after my course. Thanks!', '<div class=\'ca\'><div class=\'info_box\'><i>I\'m enrolled in the online 40hr HAZWOPER (I already completed the online portion). What is the estimated time for taking the final online exam after I complete my 8hr hands-on training? I\'m wondering if I can fit it into the workday on friday after my course. Thanks!</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1692824119029--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1692824118_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Logan Logback</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1692824119029--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I\'m enrolled in the online 40hr HAZWOPER (I already completed the online portion). What is the estimated time for taking the final online exam after I complete my 8hr hands-on training? I\'m wondering if I can fit it into the workday on friday after my course. Thanks!\r\nTiffany has joined the chat.\r\nTiffany: Hi, Logan Logback!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3179694502K', 1693330940, 1693331080, 2, 23, 25, 3, 0, 0, 5, 0, 2303, 0, 0, 0, 0, 'Grey', 'grey.melgard@wsp.com', '12.16.78.76', '0910318d098dc16a5f2a8c3df7070da1', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-WSP-cus-', 'Hi, Can I register someone else for the hybrid 40hr HAZWOPER class? I put in my information as the purchaser but I don\'t know if I need to submit his information elsewhere. ', '<div class=\'ca\'><div class=\'info_box\'><i>Hi, Can I register someone else for the hybrid 40hr HAZWOPER class? I put in my information as the purchaser but I don\'t know if I need to submit his information elsewhere. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1693330942352--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693330942_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Grey</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1693330942352--><><!--begin:1693330956969--><div class=\'cv\'><span class=\'notranslate\'><b>Grey<timestamp_1693330957_cv>:&nbsp;</b></span>Doing great Tiffany thanks!</div><!--end:1693330956969--><><!--begin:1693330980019--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693330979_co>:&nbsp;</b></span>Yes you are doing it right</div><!--end:1693330980019--><><!--begin:1693331007762--><div class=\'cv\'><span class=\'notranslate\'><b>Grey<timestamp_1693331007_cv>:&nbsp;</b></span>Great. Just wanted to be sure I didnt accidently sign myself up again!</div><!--end:1693331007762--><><!--begin:1693331031924--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693331031_co>:&nbsp;</b></span>After you purchase the course you will get a confirmation email and you can set up your group manager account and then add the participant to the seat/invite them by email.  </div><!--end:1693331031924--><><!--begin:1693331053037--><div class=\'cv\'><span class=\'notranslate\'><b>Grey<timestamp_1693331053_cv>:&nbsp;</b></span>Understood! Thanks!</div><!--end:1693331053037--><><!--begin:1693331060665--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693331060_co>:&nbsp;</b></span>You are welcome!</div><!--end:1693331060665--><><!--begin:1693331071008--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693331070_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1693331071008--><><!--begin:1693331079077--><div class=\'cv\'><span class=\'notranslate\'><b>Grey<timestamp_1693331079_cv>:&nbsp;</b></span>Nope! All good thank you!</div><!--end:1693331079077--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hi, Can I register someone else for the hybrid 40hr HAZWOPER class? I put in my information as the purchaser but I don\'t know if I need to submit his information elsewhere. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Grey!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nGrey: Doing great Tiffany thanks!\r\nTiffany: Yes you are doing it right\r\nGrey: Great. Just wanted to be sure I didnt accidently sign myself up again!\r\nTiffany: After you purchase the course you will get a confirmation email and you can set up your group manager account and then add the participant to the seat/invite them by email.  \r\nGrey: Understood! Thanks!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nGrey: Nope! All good thank you!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('317973473BA', 1693334962, 1693336018, 2, 23, 24, 6, 0, 0, 0, 0, 2323, 0, 0, 0, 0, 'Curtis Wilson', 'curtis.wilson@univarsolutions.com', '72.47.156.25', 'f961db8984073856116ce58b4f7ee40b', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Univar Solutions-cus-', 'I need to obtain a copy of my certificate from 2021. I\'m no longer with Univar, I will need the certificate emailed to a different email address. ', '<div class=\'ca\'><div class=\'info_box\'><i>I need to obtain a copy of my certificate from 2021. I\'m no longer with Univar, I will need the certificate emailed to a different email address. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1693334964186--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693334964_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Curtis Wilson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1693334964186--><><!--begin:1693334973093--><div class=\'cv\'><span class=\'notranslate\'><b>Curtis Wilson<timestamp_1693334975_cv>:&nbsp;</b></span>Good, thank you</div><!--end:1693334973093--><><!--begin:1693334988243--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693334988_co>:&nbsp;</b></span>If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. </div><!--end:1693334988243--><><!--begin:1693335839425--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693335839_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1693335839425--><><!--begin:1693336011987--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693336011_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1693336011987--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I need to obtain a copy of my certificate from 2021. I\'m no longer with Univar, I will need the certificate emailed to a different email address. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Curtis Wilson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nCurtis Wilson: Good, thank you\r\nTiffany: If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. \r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('318040970AH', 1693402443, 1693403426, 2, 23, 8, 6, 0, 0, 0, 0, 5197, 0, 0, 0, 0, 'Darcell Decou', 'darcell.m.decou@nasa.gov', '198.120.15.178', '578a1ba43850d4a34d91d3b16c9429d0', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Syncom Space Services-cus-', 'I am the administrator for the company. I need to assign the class to 2 students but the add participants link will not let me click on it.', '<div class=\'ca\'><div class=\'info_box\'><i>I am the administrator for the company. I need to assign the class to 2 students but the add participants link will not let me click on it.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1693402447999--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693402447_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Darcell Decou</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1693402447999--><><!--begin:1693402506951--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693402506_co>:&nbsp;</b></span>I do show the 2-40 HAZ seats available for you</div><!--end:1693402506951--><><!--begin:1693402533658--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693402533_co>:&nbsp;</b></span>I am not sure why it wont let you click the add particiapnats link.  What browser are you on?</div><!--end:1693402533658--><><!--begin:1693402572328--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693402572_co>:&nbsp;</b></span>If you provide me with the two students email addresses I can invite them by email for you if you would like.  </div><!--end:1693402572328--><><!--begin:1693402664162--><div class=\'cv\'><span class=\'notranslate\'><b>Darcell Decou<timestamp_1693402664_cv>:&nbsp;</b></span>that would be perfect. I believe they have the 32 hybrid because they will do the last 8 hours in person. Give me a second to send you their email addresses.</div><!--end:1693402664162--><><!--begin:1693402691771--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693402691_co>:&nbsp;</b></span>Yes that is correct</div><!--end:1693402691771--><><!--begin:1693402735468--><div class=\'cv\'><span class=\'notranslate\'><b>Darcell Decou<timestamp_1693402735_cv>:&nbsp;</b></span><a href=\'mailto:emily.m.wilson@nasa.gov\' target=\'_blank\' rel=\'noopener noreferrer\'>emily.m.wilson@nasa.gov</a></div><!--end:1693402735468--><><!--begin:1693402766470--><div class=\'cv\'><span class=\'notranslate\'><b>Darcell Decou<timestamp_1693402766_cv>:&nbsp;</b></span><a href=\'mailto:brent.carver@nasa.gov\' target=\'_blank\' rel=\'noopener noreferrer\'>brent.carver@nasa.gov</a></div><!--end:1693402766470--><><!--begin:1693402794348--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693402794_co>:&nbsp;</b></span>Invites sent.  If you refresh your page you should see that as well</div><!--end:1693402794348--><><!--begin:1693402830312--><div class=\'cv\'><span class=\'notranslate\'><b>Darcell Decou<timestamp_1693402830_cv>:&nbsp;</b></span>ok thank you  so  much</div><!--end:1693402830312--><><!--begin:1693402849059--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693402848_co>:&nbsp;</b></span>You are welcome!</div><!--end:1693402849059--><><!--begin:1693402856178--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693402856_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1693402856178--><><!--begin:1693402862695--><div class=\'cv\'><span class=\'notranslate\'><b>Darcell Decou<timestamp_1693402862_cv>:&nbsp;</b></span>where will i see that</div><!--end:1693402862695--><><!--begin:1693402970803--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693402970_co>:&nbsp;</b></span>Under the second 40 Hour HAZWOPER  link on your company account to the right it now says 2 seats and then 2 invited.   You can click the show details link on that course to look at who the invites were sent to.</div><!--end:1693402970803--><><!--begin:1693403061166--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693403061_co>:&nbsp;</b></span>Course title is 40 Hour OSHA HAZWOPER - Online Training - Standard w/Hands On Training — SYNCOM SPACE SERVICES (S3)-201010331</div><!--end:1693403061166--><><!--begin:1693403061142--><div class=\'cv\'><span class=\'notranslate\'><b>Darcell Decou<timestamp_1693403061_cv>:&nbsp;</b></span>ok i see it. Thanks aga</div><!--end:1693403061142--><><!--begin:1693403068928--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693403068_co>:&nbsp;</b></span>Of course!</div><!--end:1693403068928--><><!--begin:1693403081472--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693403081_co>:&nbsp;</b></span>Is there anything else you need assistance with today?</div><!--end:1693403081472--><><!--begin:1693403272821--><div class=\'cv\'><span class=\'notranslate\'><b>Darcell Decou<timestamp_1693403272_cv>:&nbsp;</b></span>no thank you </div><!--end:1693403272821--><><!--begin:1693403290680--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693403290_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1693403290680--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am the administrator for the company. I need to assign the class to 2 students but the add participants link will not let me click on it.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Darcell Decou!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I do show the 2-40 HAZ seats available for you\r\nTiffany: I am not sure why it wont let you click the add particiapnats link.  What browser are you on?\r\nTiffany: If you provide me with the two students email addresses I can invite them by email for you if you would like.  \r\nDarcell Decou: that would be perfect. I believe they have the 32 hybrid because they will do the last 8 hours in person. Give me a second to send you their email addresses.\r\nTiffany: Yes that is correct\r\nDarcell Decou: mailto:emily.m.wilson@nasa.gov\r\nDarcell Decou: mailto:brent.carver@nasa.gov\r\nTiffany: Invites sent.  If you refresh your page you should see that as well\r\nDarcell Decou: ok thank you  so  much\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nDarcell Decou: where will i see that\r\nTiffany: Under the second 40 Hour HAZWOPER  link on your company account to the right it now says 2 seats and then 2 invited.   You can click the show details link on that course to look at who the invites were sent to.\r\nTiffany: Course title is 40 Hour OSHA HAZWOPER - Online Training - Standard w/Hands On Training — SYNCOM SPACE SERVICES (S3)-201010331\r\nDarcell Decou: ok i see it. Thanks aga\r\nTiffany: Of course!\r\nTiffany: Is there anything else you need assistance with today?\r\nDarcell Decou: no thank you \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3185662675E', 1693927774, 1693927919, 2, 23, 41, 6, 0, 0, 5, 0, 2342, 0, 0, 0, 0, 'Allison ', 'allison.toney@cummins.com', '32.141.105.170', 'cbb1dd74575ace4859e7b381dca75c6b', 'Select Area of Inquiry:-_-Other-cus-Company-_-Cummins-cus-', 'I just registered for DOT Training in Indianapolis. Can someone send me the address and what time I am supposed to be there. ', '<div class=\'ca\'><div class=\'info_box\'><i>I just registered for DOT Training in Indianapolis. Can someone send me the address and what time I am supposed to be there. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1693927778695--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693927778_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Allison </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1693927778695--><><!--begin:1693927794978--><div class=\'cv\'><span class=\'notranslate\'><b>Allison <timestamp_1693927795_cv>:&nbsp;</b></span>Doing well. How are you</div><!--end:1693927794978--><><!--begin:1693927809985--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693927809_co>:&nbsp;</b></span>I am actually processing your order now.  I will send you out an email shortly with the class details.  </div><!--end:1693927809985--><><!--begin:1693927814156--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693927814_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1693927814156--><><!--begin:1693927822313--><div class=\'cv\'><span class=\'notranslate\'><b>Allison <timestamp_1693927822_cv>:&nbsp;</b></span>Oh great. Thanks so much!</div><!--end:1693927822313--><><!--begin:1693927877345--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693927877_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1693927877345--><><!--begin:1693927886851--><div class=\'cv\'><span class=\'notranslate\'><b>Allison <timestamp_1693927886_cv>:&nbsp;</b></span>Nope thats it. </div><!--end:1693927886851--><><!--begin:1693927911714--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1693927911_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1693927911714--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I just registered for DOT Training in Indianapolis. Can someone send me the address and what time I am supposed to be there. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Allison !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAllison : Doing well. How are you\r\nTiffany: I am actually processing your order now.  I will send you out an email shortly with the class details.  \r\nTiffany: I am good thank you!\r\nAllison : Oh great. Thanks so much!\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nAllison : Nope thats it. \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3186562158V', 1694017743, 1694017808, 2, 23, 62, 3, 0, 0, 0, 0, 793, 0, 0, 0, 0, 'Paul Weinhardt', 'pwein79@hotmail.com', '174.236.231.171', 'b92b667bb6119cbd9303e138d2411495', 'Select Area of Inquiry:-_-Other-cus-Company-_-Aptim -cus-', 'Need in person 8 hour hazwoper refresher in Sacramento area \r\n', '<div class=\'ca\'><div class=\'info_box\'><i>Need in person 8 hour hazwoper refresher in Sacramento area \r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694017754878--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694017754_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Paul Weinhardt</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694017754878--><><!--begin:1694017808723--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694017808_co>:&nbsp;</b></span>Your initial request did not come through.  How can I assist you?</div><!--end:1694017808723--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Need in person 8 hour hazwoper refresher in Sacramento area \r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Paul Weinhardt!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Your initial request did not come through.  How can I assist you?\r\nThe party has left.  Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('31866471554', 1694026223, 1694026625, 2, 23, 44, 6, 0, 0, 5, 0, 2344, 0, 0, 0, 0, 'Jacob Pumpret', 'jpumphret@callahan-inc.com', '73.89.91.155', '64257a0b877e539aaccd332c97e37401', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Callahan Construction-cus-', 'Classroom info ', '<div class=\'ca\'><div class=\'info_box\'><i>Classroom info </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694026225723--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694026225_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jacob Pumpret</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694026225723--><><!--begin:1694026284065--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Pumpret<timestamp_1694026284_cv>:&nbsp;</b></span>Good thanks, I was looking for some more information on the Hazwoper 40 class I just signed up for in Malden MA</div><!--end:1694026284065--><><!--begin:1694026355558--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694026355_co>:&nbsp;</b></span>I am processing your order now and will be sending out an email shortly with class details.</div><!--end:1694026355558--><><!--begin:1694026376485--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694026376_co>:&nbsp;</b></span>Once you receive my email which should be within 10 minutes if you have any questions please let me know.</div><!--end:1694026376485--><><!--begin:1694026390089--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Pumpret<timestamp_1694026390_cv>:&nbsp;</b></span>Awesome, thank you!</div><!--end:1694026390089--><><!--begin:1694026425863--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694026425_co>:&nbsp;</b></span>You are welcome!</div><!--end:1694026425863--><><!--begin:1694026433536--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694026433_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1694026433536--><><!--begin:1694026606597--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694026606_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1694026606597--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Classroom info \r\nTiffany has joined the chat.\r\nTiffany: Hi, Jacob Pumpret!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJacob Pumpret: Good thanks, I was looking for some more information on the Hazwoper 40 class I just signed up for in Malden MA\r\nTiffany: I am processing your order now and will be sending out an email shortly with class details.\r\nTiffany: Once you receive my email which should be within 10 minutes if you have any questions please let me know.\r\nJacob Pumpret: Awesome, thank you!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('318667734NC', 1694029264, 1694029516, 2, 23, 66, 7, 0, 0, 0, 0, 1317, 0, 0, 0, 0, 'David Iglesias', 'david.iglesias@vecenergy.com', '170.55.44.10', '132355a80126d0d518e8f9531e33e09c', 'Select Area of Inquiry:-_-Other-cus-Company-_-Vecenergy-cus-', 'How long is the DOT HAZMAT refresher online training? Can I start and stop or do I have to do the training all at once?', '<div class=\'ca\'><div class=\'info_box\'><i>How long is the DOT HAZMAT refresher online training? Can I start and stop or do I have to do the training all at once?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694029267633--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694029267_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>David Iglesias</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694029267633--><><!--begin:1694029321684--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694029321_co>:&nbsp;</b></span>The course is a minimum of 6 hours.  You can log in and out to complete the course over time as long as you complete the course within 90 days of registering before your course expires.  </div><!--end:1694029321684--><><!--begin:1694029494823--><div class=\'cv\'><span class=\'notranslate\'><b>David Iglesias<timestamp_1694029494_cv>:&nbsp;</b></span>THANK YOU</div><!--end:1694029494823--><><!--begin:1694029510076--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694029509_co>:&nbsp;</b></span>You are welcome!</div><!--end:1694029510076--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'How long is the DOT HAZMAT refresher online training? Can I start and stop or do I have to do the training all at once?\r\nTiffany has joined the chat.\r\nTiffany: Hi, David Iglesias!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: The course is a minimum of 6 hours.  You can log in and out to complete the course over time as long as you complete the course within 90 days of registering before your course expires.  \r\nDavid Iglesias: THANK YOU\r\nTiffany: You are welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3186710638M', 1694032537, 1694033066, 1, 23, 9, 7, 0, 0, 5, 0, 3313, 0, 0, 0, 0, 'Andrew Escalante', 'deusesca@gmail.com', '73.93.172.196', '1abfe0cd32b38aaeb91e6410ef01b91b', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-ECM GROUP-cus-Online Course-_-40 HR HAZWOPER ONLINE-cus-', 'I am trying to complete the 40 HR HAZWOPER Course and could not find where to take my 8 hr in person course to access the final exam. Can you please assist me in finding the in person classes. ', '<div class=\'ca\'><div class=\'info_box\'><i>I am trying to complete the 40 HR HAZWOPER Course and could not find where to take my 8 hr in person course to access the final exam. Can you please assist me in finding the in person classes. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694032540971--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694032540_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Andrew Escalante</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694032540971--><><!--begin:1694032565610--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Escalante<timestamp_1694032565_cv>:&nbsp;</b></span>I&#39;m good Tiffany, how are you?</div><!--end:1694032565610--><><!--begin:1694032593153--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694032593_co>:&nbsp;</b></span>I am good thank you</div><!--end:1694032593153--><><!--begin:1694032598987--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694032598_co>:&nbsp;</b></span>I just sent you an email with some info</div><!--end:1694032598987--><><!--begin:1694032627204--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694032627_co>:&nbsp;</b></span>Once at the hands-on dress-out class you will get a password to go back online to complete your exam.  </div><!--end:1694032627204--><><!--begin:1694032683533--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694032683_co>:&nbsp;</b></span>I see your online account has a different email address listed.  Do you want me to merge the two accounts you have set up?</div><!--end:1694032683533--><><!--begin:1694032702006--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694032701_co>:&nbsp;</b></span>Making <a href=\'mailto:deusesca@gmail.com\' target=\'_blank\' rel=\'noopener noreferrer\'>deusesca@gmail.com</a><br> the only email used</div><!--end:1694032702006--><><!--begin:1694032779924--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Escalante<timestamp_1694032779_cv>:&nbsp;</b></span>No, that&#39;s alright</div><!--end:1694032779924--><><!--begin:1694032808709--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694032808_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1694032808709--><><!--begin:1694032879069--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Escalante<timestamp_1694032879_cv>:&nbsp;</b></span>One last question, I see that the course costs 170-195, is it not included with the 40 HR course?</div><!--end:1694032879069--><><!--begin:1694032972365--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694032972_co>:&nbsp;</b></span>It is included.  </div><!--end:1694032972365--><><!--begin:1694032988190--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694032988_co>:&nbsp;</b></span>You just email me back or call into our office to register at no fee</div><!--end:1694032988190--><><!--begin:1694033062801--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Escalante<timestamp_1694033062_cv>:&nbsp;</b></span>Alright, great, thanks!</div><!--end:1694033062801--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am trying to complete the 40 HR HAZWOPER Course and could not find where to take my 8 hr in person course to access the final exam. Can you please assist me in finding the in person classes. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Andrew Escalante!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAndrew Escalante: I&#39;m good Tiffany, how are you?\r\nTiffany: I am good thank you\r\nTiffany: I just sent you an email with some info\r\nTiffany: Once at the hands-on dress-out class you will get a password to go back online to complete your exam.  \r\nTiffany: I see your online account has a different email address listed.  Do you want me to merge the two accounts you have set up?\r\nTiffany: Making mailto:deusesca@gmail.com the only email used\r\nAndrew Escalante: No, that&#39;s alright\r\nTiffany: Is there anything else I can assist you with today?\r\nAndrew Escalante: One last question, I see that the course costs 170-195, is it not included with the 40 HR course?\r\nTiffany: It is included.  \r\nTiffany: You just email me back or call into our office to register at no fee\r\nAndrew Escalante: Alright, great, thanks!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('318731710T3', 1694093185, 1694093669, 2, 23, 10, 7, 0, 0, 0, 0, 2482, 0, 0, 0, 0, 'Wendy', 'wendytomamichel@depauw.edu', '163.120.62.74', '2bb03b9b046bb82bc0c6ae761dd5320d', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-DePauw University-cus-', 'Good morning. I was thinking about registering for your Sept 22nd, Indianapolis, Hazwoper Refresher course.  What are the hours of the course?  Thank you,', '<div class=\'ca\'><div class=\'info_box\'><i>Good morning. I was thinking about registering for your Sept 22nd, Indianapolis, Hazwoper Refresher course.  What are the hours of the course?  Thank you,</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694093188836--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694093188_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Wendy</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694093188836--><><!--begin:1694093210026--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694093209_co>:&nbsp;</b></span>The class start time is 8:00am </div><!--end:1694093210026--><><!--begin:1694093216035--><div class=\'cv\'><span class=\'notranslate\'><b>Wendy<timestamp_1694093216_cv>:&nbsp;</b></span>I am well thank you.  How are you?</div><!--end:1694093216035--><><!--begin:1694093228256--><div class=\'cv\'><span class=\'notranslate\'><b>Wendy<timestamp_1694093228_cv>:&nbsp;</b></span>When does this class end?</div><!--end:1694093228256--><><!--begin:1694093252549--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694093252_co>:&nbsp;</b></span>The end time is between 4 and 5 pm depending on the flow of the class and when you test out.</div><!--end:1694093252549--><><!--begin:1694093262673--><div class=\'cv\'><span class=\'notranslate\'><b>Wendy<timestamp_1694093262_cv>:&nbsp;</b></span>Okay, thank you!</div><!--end:1694093262673--><><!--begin:1694093270828--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694093270_co>:&nbsp;</b></span>You are welcome!</div><!--end:1694093270828--><><!--begin:1694093279283--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694093279_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1694093279283--><><!--begin:1694093667076--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694093666_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1694093667076--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Good morning. I was thinking about registering for your Sept 22nd, Indianapolis, Hazwoper Refresher course.  What are the hours of the course?  Thank you,\r\nTiffany has joined the chat.\r\nTiffany: Hi, Wendy!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: The class start time is 8:00am \r\nWendy: I am well thank you.  How are you?\r\nWendy: When does this class end?\r\nTiffany: The end time is between 4 and 5 pm depending on the flow of the class and when you test out.\r\nWendy: Okay, thank you!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('31875588753', 1694117380, 1694118505, 2, 23, 29, 5, 0, 0, 0, 0, 4763, 0, 0, 0, 0, 'Stanislav kovac', 'stanokv@yahoo.com', '172.56.160.164', '1d5717ab90fcff47273c8f80263acceb', 'Select Area of Inquiry:-_-Other-cus-Company-_-Self-cus-', 'My license hazardous worker expire September 26 2022.  What is my option now', '<div class=\'ca\'><div class=\'info_box\'><i>My license hazardous worker expire September 26 2022.  What is my option now</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694117400268--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694117400_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Stanislav kovac</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694117400268--><><!--begin:1694117429430--><div class=\'cv\'><span class=\'notranslate\'><b>Stanislav kovac<timestamp_1694117429_cv>:&nbsp;</b></span>I’m good</div><!--end:1694117429430--><><!--begin:1694117500182--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694117500_co>:&nbsp;</b></span>Yes I see you completed the DOT HAZMAT in 2019.  You are supposed to be recertified every 3 years.  </div><!--end:1694117500182--><><!--begin:1694117515474--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694117515_co>:&nbsp;</b></span>You are a year over due.</div><!--end:1694117515474--><><!--begin:1694117527369--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694117527_co>:&nbsp;</b></span>You can register for the training and complete it again now.  </div><!--end:1694117527369--><><!--begin:1694117567731--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694117567_co>:&nbsp;</b></span>We offer the course in a online setting: <a href=\'https://csregs.com/products/dot-hazmat-transportation-complete-ghs-compliant\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/dot-hazmat-transportation-complete-ghs-compliant</a></div><!--end:1694117567731--><><!--begin:1694117569101--><div class=\'cv\'><span class=\'notranslate\'><b>Stanislav kovac<timestamp_1694117569_cv>:&nbsp;</b></span>My question was, my license hazardous worker expire September 26 2022, what are my options now…</div><!--end:1694117569101--><><!--begin:1694117675811--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694117675_co>:&nbsp;</b></span>I am not sure what a hazardous worker license is.  I will have to check with my training manager to see if he has any information.  One moment please</div><!--end:1694117675811--><><!--begin:1694117712851--><div class=\'cv\'><span class=\'notranslate\'><b>Stanislav kovac<timestamp_1694117712_cv>:&nbsp;</b></span>40 hours hazwoper</div><!--end:1694117712851--><><!--begin:1694117799340--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694117799_co>:&nbsp;</b></span>If you completed the 40-Hour HAZWOPER in 09/2022 then you need to complete an 8-Hour HAZWOPER Refresher this year as soon as possible since you are coming up on the annual date.</div><!--end:1694117799340--><><!--begin:1694117846203--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694117846_co>:&nbsp;</b></span>We offer the 8-Hour HAZWOPER online, seminar, and in a cirtual instructor led setting.</div><!--end:1694117846203--><><!--begin:1694117857937--><div class=\'cv\'><span class=\'notranslate\'><b>Stanislav kovac<timestamp_1694117857_cv>:&nbsp;</b></span>My license expire 09/2022</div><!--end:1694117857937--><><!--begin:1694117925946--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694117925_co>:&nbsp;</b></span>If you completed the 40-Hour HAZWOPER in 09/2021 and have not completed an 8-Hour HAZWOPER Refresher annually you are not in compliance.  </div><!--end:1694117925946--><><!--begin:1694117955758--><div class=\'cv\'><span class=\'notranslate\'><b>Stanislav kovac<timestamp_1694117955_cv>:&nbsp;</b></span>Thanks</div><!--end:1694117955758--><><!--begin:1694117966873--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694117966_co>:&nbsp;</b></span>I would highly recommend completing the 40-Hour HAZWOPER training again.  As we are not consultants I can not tell you what to do.    </div><!--end:1694117966873--><><!--begin:1694118103123--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694118102_co>:&nbsp;</b></span>Can I assist you with anything else? Do you have any other questions?</div><!--end:1694118103123--><><!--begin:1694118253099--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694118252_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1694118253099--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'My license hazardous worker expire September 26 2022.  What is my option now\r\nTiffany has joined the chat.\r\nTiffany: Hi, Stanislav kovac!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nStanislav kovac: I’m good\r\nTiffany: Yes I see you completed the DOT HAZMAT in 2019.  You are supposed to be recertified every 3 years.  \r\nTiffany: You are a year over due.\r\nTiffany: You can register for the training and complete it again now.  \r\nTiffany: We offer the course in a online setting: https://csregs.com/products/dot-hazmat-transportation-complete-ghs-compliant\r\nStanislav kovac: My question was, my license hazardous worker expire September 26 2022, what are my options now…\r\nTiffany: I am not sure what a hazardous worker license is.  I will have to check with my training manager to see if he has any information.  One moment please\r\nStanislav kovac: 40 hours hazwoper\r\nTiffany: If you completed the 40-Hour HAZWOPER in 09/2022 then you need to complete an 8-Hour HAZWOPER Refresher this year as soon as possible since you are coming up on the annual date.\r\nTiffany: We offer the 8-Hour HAZWOPER online, seminar, and in a cirtual instructor led setting.\r\nStanislav kovac: My license expire 09/2022\r\nTiffany: If you completed the 40-Hour HAZWOPER in 09/2021 and have not completed an 8-Hour HAZWOPER Refresher annually you are not in compliance.  \r\nStanislav kovac: Thanks\r\nTiffany: I would highly recommend completing the 40-Hour HAZWOPER training again.  As we are not consultants I can not tell you what to do.    \r\nTiffany: Can I assist you with anything else? Do you have any other questions?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('318823683NQ', 1694185195, 1694185698, 2, 23, 47, 7, 0, 0, 5, 0, 4566, 0, 0, 0, 0, 'Brooke Hickox', 'brooke.hickox@avmax.com', '173.12.139.137', '43c8ac2bff5bd0ef3cd70efb2d94e156', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Avmax Montana Inc-cus-', 'Good morning, \r\n\r\nmy employee, Natasha Nieves received her certificate for DOT Hazmat Transportation & Security Awareness. Natasha should have also completed the IATA Dangerous Goods course, but we did not receive a certificate for that one. Could you please advise? ', '<div class=\'ca\'><div class=\'info_box\'><i>Good morning, \r\n\r\nmy employee, Natasha Nieves received her certificate for DOT Hazmat Transportation & Security Awareness. Natasha should have also completed the IATA Dangerous Goods course, but we did not receive a certificate for that one. Could you please advise? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694185198481--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694185198_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Brooke Hickox</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694185198481--><><!--begin:1694185216441--><div class=\'cv\'><span class=\'notranslate\'><b>Brooke Hickox<timestamp_1694185214_cv>:&nbsp;</b></span>Hello, I&#39;m good. How are you? </div><!--end:1694185216441--><><!--begin:1694185246227--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694185246_co>:&nbsp;</b></span>I am good thank you</div><!--end:1694185246227--><><!--begin:1694185255759--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694185255_co>:&nbsp;</b></span>One moment please while I look Natasha up </div><!--end:1694185255759--><><!--begin:1694185271943--><div class=\'cv\'><span class=\'notranslate\'><b>Brooke Hickox<timestamp_1694185270_cv>:&nbsp;</b></span>Thank you, take your time</div><!--end:1694185271943--><><!--begin:1694185315202--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694185315_co>:&nbsp;</b></span>I only show she was registered and complete the DOT online course.</div><!--end:1694185315202--><><!--begin:1694185443181--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694185443_co>:&nbsp;</b></span>I show order #22113 when Natasha&#39;s DOT course was purchased.   An IATA course was also purchased but I show Edwin Ramirez has completed that course.</div><!--end:1694185443181--><><!--begin:1694185478033--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694185477_co>:&nbsp;</b></span>There are still available IATA seats on your account</div><!--end:1694185478033--><><!--begin:1694185543735--><div class=\'cv\'><span class=\'notranslate\'><b>Brooke Hickox<timestamp_1694185542_cv>:&nbsp;</b></span>Ok, so she would be able to log in and take this course then? </div><!--end:1694185543735--><><!--begin:1694185567908--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694185567_co>:&nbsp;</b></span>Do you want me to assign one of the seats to her? If so then yes</div><!--end:1694185567908--><><!--begin:1694185598417--><div class=\'cv\'><span class=\'notranslate\'><b>Brooke Hickox<timestamp_1694185596_cv>:&nbsp;</b></span>Yes, please!</div><!--end:1694185598417--><><!--begin:1694185611223--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694185611_co>:&nbsp;</b></span>Consider it done!</div><!--end:1694185611223--><><!--begin:1694185645843--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694185645_co>:&nbsp;</b></span>She should get an email from the system notifying her that the IATA course has been assigned to her.  She has 90 days to complete the course .</div><!--end:1694185645843--><><!--begin:1694185659690--><div class=\'cv\'><span class=\'notranslate\'><b>Brooke Hickox<timestamp_1694185658_cv>:&nbsp;</b></span>Thank you so much</div><!--end:1694185659690--><><!--begin:1694185658719--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694185658_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1694185658719--><><!--begin:1694185665944--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694185665_co>:&nbsp;</b></span>You are welcome!</div><!--end:1694185665944--><><!--begin:1694185670609--><div class=\'cv\'><span class=\'notranslate\'><b>Brooke Hickox<timestamp_1694185669_cv>:&nbsp;</b></span>That is all. Have a great day!</div><!--end:1694185670609--><><!--begin:1694185684424--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694185684_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day as well!</div><!--end:1694185684424--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Good morning, \r\n\r\nmy employee, Natasha Nieves received her certificate for DOT Hazmat Transportation & Security Awareness. Natasha should have also completed the IATA Dangerous Goods course, but we did not receive a certificate for that one. Could you please advise? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Brooke Hickox!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBrooke Hickox: Hello, I&#39;m good. How are you? \r\nTiffany: I am good thank you\r\nTiffany: One moment please while I look Natasha up \r\nBrooke Hickox: Thank you, take your time\r\nTiffany: I only show she was registered and complete the DOT online course.\r\nTiffany: I show order #22113 when Natasha&#39;s DOT course was purchased.   An IATA course was also purchased but I show Edwin Ramirez has completed that course.\r\nTiffany: There are still available IATA seats on your account\r\nBrooke Hickox: Ok, so she would be able to log in and take this course then? \r\nTiffany: Do you want me to assign one of the seats to her? If so then yes\r\nBrooke Hickox: Yes, please!\r\nTiffany: Consider it done!\r\nTiffany: She should get an email from the system notifying her that the IATA course has been assigned to her.  She has 90 days to complete the course .\r\nBrooke Hickox: Thank you so much\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: You are welcome!\r\nBrooke Hickox: That is all. Have a great day!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('319093523BV', 1694455014, 1694455642, 2, 23, 25, 5, 0, 0, 0, 0, 4906, 0, 0, 0, 0, 'Allison', 'allison.toney@cummins.com', '32.141.105.170', '0d29ef7037be0e79fefd591eddc7a739', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Cummins-cus-', 'Why was this class cancelled?', '<div class=\'ca\'><div class=\'info_box\'><i>Why was this class cancelled?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694455016467--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694455016_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Allison</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694455016467--><><!--begin:1694455035775--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1694455036_cv>:&nbsp;</b></span>Good. How are you? </div><!--end:1694455035775--><><!--begin:1694455076180--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694455076_co>:&nbsp;</b></span>I am good thank you.  The class was cancelled because we did not have engough people registered to hold the class.  </div><!--end:1694455076180--><><!--begin:1694455102162--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1694455102_cv>:&nbsp;</b></span>Is there any way an expectation can be made? I really need that training</div><!--end:1694455102162--><><!--begin:1694455112920--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694455112_co>:&nbsp;</b></span>We do have a confirmed VILT (virtual instructor led trianing) on 09/18/2023 if you would like to be rescheduled for that.  </div><!--end:1694455112920--><><!--begin:1694455127180--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1694455127_cv>:&nbsp;</b></span>Thats online? </div><!--end:1694455127180--><><!--begin:1694455127676--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694455127_co>:&nbsp;</b></span>So you can get it completed the same day.</div><!--end:1694455127676--><><!--begin:1694455143219--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694455143_co>:&nbsp;</b></span>Yes it is held via Teams with a live instructor.</div><!--end:1694455143219--><><!--begin:1694455144890--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1694455144_cv>:&nbsp;</b></span>When is the next in person class? </div><!--end:1694455144890--><><!--begin:1694455183509--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1694455183_cv>:&nbsp;</b></span>When is the next in person class?</div><!--end:1694455183509--><><!--begin:1694455186579--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694455186_co>:&nbsp;</b></span>The next class scheduled in Indianapolis is 10/23/2023.</div><!--end:1694455186579--><><!--begin:1694455207307--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1694455207_cv>:&nbsp;</b></span>Dang. Yeah I cant wait that long and I prefer in person. </div><!--end:1694455207307--><><!--begin:1694455215578--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1694455215_cv>:&nbsp;</b></span>How long do I have to decide? </div><!--end:1694455215578--><><!--begin:1694455291824--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694455291_co>:&nbsp;</b></span>I will keep your registration on pending and if you want to move into the VILT class you can reply to the cancellation email before Monday.  </div><!--end:1694455291824--><><!--begin:1694455330250--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1694455330_cv>:&nbsp;</b></span>How long is ther VILT Class? </div><!--end:1694455330250--><><!--begin:1694455365926--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694455365_co>:&nbsp;</b></span>The class is 8am - 4pm Mountain Standard Time. </div><!--end:1694455365926--><><!--begin:1694455393275--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1694455393_cv>:&nbsp;</b></span>Okay thanks!</div><!--end:1694455393275--><><!--begin:1694455423308--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694455423_co>:&nbsp;</b></span>You are welcome!</div><!--end:1694455423308--><><!--begin:1694455434740--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694455434_co>:&nbsp;</b></span>Is there anything else I can assist you with at this time?</div><!--end:1694455434740--><><!--begin:1694455572316--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1694455572_cv>:&nbsp;</b></span>Not right now but thanks!</div><!--end:1694455572316--><><!--begin:1694455586196--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694455586_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1694455586196--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Why was this class cancelled?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Allison!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAllison: Good. How are you? \r\nTiffany: I am good thank you.  The class was cancelled because we did not have engough people registered to hold the class.  \r\nAllison: Is there any way an expectation can be made? I really need that training\r\nTiffany: We do have a confirmed VILT (virtual instructor led trianing) on 09/18/2023 if you would like to be rescheduled for that.  \r\nAllison: Thats online? \r\nTiffany: So you can get it completed the same day.\r\nTiffany: Yes it is held via Teams with a live instructor.\r\nAllison: When is the next in person class? \r\nAllison: When is the next in person class?\r\nTiffany: The next class scheduled in Indianapolis is 10/23/2023.\r\nAllison: Dang. Yeah I cant wait that long and I prefer in person. \r\nAllison: How long do I have to decide? \r\nTiffany: I will keep your registration on pending and if you want to move into the VILT class you can reply to the cancellation email before Monday.  \r\nAllison: How long is ther VILT Class? \r\nTiffany: The class is 8am - 4pm Mountain Standard Time. \r\nAllison: Okay thanks!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with at this time?\r\nAllison: Not right now but thanks!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('319250949JC', 1694612432, 1694613144, 2, 23, 18, 13, 0, 0, 5, 0, 4073, 0, 0, 0, 0, 'Lisa', 'lcornely@propertysolutionsinc.com', '50.232.94.178', '3258688813006dca37b679c4094c5182', 'Select Area of Inquiry:-_-Other-cus-Company-_-Property Solutions-cus-', 'I wanted to confirm the length of time that students have to finish their OSHA HAZWOPER online course (32 hours of online training with 8 hour in person)?\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>I wanted to confirm the length of time that students have to finish their OSHA HAZWOPER online course (32 hours of online training with 8 hour in person)?\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694612437015--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694612436_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Lisa</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694612437015--><><!--begin:1694612448881--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa<timestamp_1694612449_cv>:&nbsp;</b></span>Good how are you?</div><!--end:1694612448881--><><!--begin:1694612501927--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694612501_co>:&nbsp;</b></span>I am good thank you!! Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued via US Mail as long as the training has been paid for.</div><!--end:1694612501927--><><!--begin:1694612568184--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa<timestamp_1694612568_cv>:&nbsp;</b></span>One of my employees has exceeded the 90 days.  Does that mean they will need to start over and pay again?</div><!--end:1694612568184--><><!--begin:1694612604637--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694612604_co>:&nbsp;</b></span>Can I please ge tthe students name to look him/her up?</div><!--end:1694612604637--><><!--begin:1694612642646--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa<timestamp_1694612642_cv>:&nbsp;</b></span>Justin Tuman</div><!--end:1694612642646--><><!--begin:1694612754486--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694612754_co>:&nbsp;</b></span>I see his course expires today.  I can offer a one time 30 day extension at no fee to 10/13/2023.  If he does not complete the entire course before then you can pay a 25% course reactivaion fee to extend him another 90 days.  </div><!--end:1694612754486--><><!--begin:1694612795071--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa<timestamp_1694612795_cv>:&nbsp;</b></span>Ok that would be great. Thank you!</div><!--end:1694612795071--><><!--begin:1694612817101--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694612816_co>:&nbsp;</b></span>I will get it done and send you an email as well with the info</div><!--end:1694612817101--><><!--begin:1694612860950--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa<timestamp_1694612861_cv>:&nbsp;</b></span>Perfect. Thanks Tiffany!</div><!--end:1694612860950--><><!--begin:1694612912097--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694612911_co>:&nbsp;</b></span>You are welcome!</div><!--end:1694612912097--><><!--begin:1694612918971--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694612918_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1694612918971--><><!--begin:1694612970965--><div class=\'cv\'><span class=\'notranslate\'><b>Lisa<timestamp_1694612971_cv>:&nbsp;</b></span>No thats it Tiffany. </div><!--end:1694612970965--><><!--begin:1694613139513--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694613139_co>:&nbsp;</b></span>If you think of anything else, you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1694613139513--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I wanted to confirm the length of time that students have to finish their OSHA HAZWOPER online course (32 hours of online training with 8 hour in person)?\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Lisa!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nLisa: Good how are you?\r\nTiffany: I am good thank you!! Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued via US Mail as long as the training has been paid for.\r\nLisa: One of my employees has exceeded the 90 days.  Does that mean they will need to start over and pay again?\r\nTiffany: Can I please ge tthe students name to look him/her up?\r\nLisa: Justin Tuman\r\nTiffany: I see his course expires today.  I can offer a one time 30 day extension at no fee to 10/13/2023.  If he does not complete the entire course before then you can pay a 25% course reactivaion fee to extend him another 90 days.  \r\nLisa: Ok that would be great. Thank you!\r\nTiffany: I will get it done and send you an email as well with the info\r\nLisa: Perfect. Thanks Tiffany!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nLisa: No thats it Tiffany. \r\nTiffany: If you think of anything else, you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3192703042A', 1694631797, 1694632401, 2, 23, 28, 7, 0, 0, 0, 0, 2068, 0, 0, 0, 0, 'Tara Calley', 'tara.calley@kalmarglobal.com', '71.34.213.96', '13e144402b98f3e33827d8f6f8126cdd', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Kalmar Global-cus-', 'I have an employee that took the 40 hour hazwoper about two years ago. Can he still take the 8 hour refresher?', '<div class=\'ca\'><div class=\'info_box\'><i>I have an employee that took the 40 hour hazwoper about two years ago. Can he still take the 8 hour refresher?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694631801127--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694631800_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Tara Calley</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694631801127--><><!--begin:1694631961762--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694631961_co>:&nbsp;</b></span>We suggest taking the inital 40-Hour HAZWOPER again if he has not completed an 8-Hour Refresher annually.  </div><!--end:1694631961762--><><!--begin:1694632195483--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694632195_co>:&nbsp;</b></span>To read more information from an OSHA intepration letter please see the below link: <a href=\'https://www.osha.gov/laws-regs/standardinterpretations/2007-03-07-1\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.osha.gov/laws-regs/standardinterpretations/2007-03-07-1</a></div><!--end:1694632195483--><><!--begin:1694632258436--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694632258_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1694632258436--><><!--begin:1694632396409--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694632396_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1694632396409--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I have an employee that took the 40 hour hazwoper about two years ago. Can he still take the 8 hour refresher?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Tara Calley!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: We suggest taking the inital 40-Hour HAZWOPER again if he has not completed an 8-Hour Refresher annually.  \r\nTiffany: To read more information from an OSHA intepration letter please see the below link: https://www.osha.gov/laws-regs/standardinterpretations/2007-03-07-1\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('3192717282T', 1694633212, 1694633679, 1, 23, 19, 15, 0, 0, 0, 0, 3443, 0, 0, 0, 0, 'Dao', 'daoyao@yahoo.com', '50.238.218.205', 'c4d708e48cbc10255692d67631c6e4f9', 'Question Type:-_-Computer/Network Issues-cus-Company-_-ProMab-cus-Online Course-_-radiation safety training-cus-', 'We are a small biotechnology company in California that requires radiation safety training in order to obtain a radiation license from the state to use radioactive materials in research. I\'m just wondering if your company\'s radiation safety training meets California requirements. Can you tell me about it? Thanks.', '<div class=\'ca\'><div class=\'info_box\'><i>We are a small biotechnology company in California that requires radiation safety training in order to obtain a radiation license from the state to use radioactive materials in research. I\'m just wondering if your company\'s radiation safety training meets California requirements. Can you tell me about it? Thanks.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694633229491--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694633229_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Dao</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694633229491--><><!--begin:1694633263815--><div class=\'cv\'><span class=\'notranslate\'><b>Dao<timestamp_1694633264_cv>:&nbsp;</b></span>Hi Tiffany</div><!--end:1694633263815--><><!--begin:1694633292261--><div class=\'cv\'><span class=\'notranslate\'><b>Dao<timestamp_1694633292_cv>:&nbsp;</b></span>Did you see my question?</div><!--end:1694633292261--><><!--begin:1694633318581--><div class=\'cv\'><span class=\'notranslate\'><b>Dao<timestamp_1694633319_cv>:&nbsp;</b></span>We are a small biotechnology company in California that requires radiation safety training in order to obtain a radiation license from the state to use radioactive materials in research. I&#39;m just wondering if your company&#39;s radiation safety training meets California requirements.<br><br>Can you tell me about it?</div><!--end:1694633318581--><><!--begin:1694633426122--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694633425_co>:&nbsp;</b></span>Our Radiation Safety-Online with is as per 29 CFR 1910.1096<br></div><!--end:1694633426122--><><!--begin:1694633428872--><div class=\'cv\'><span class=\'notranslate\'><b>Dao<timestamp_1694633429_cv>:&nbsp;</b></span>Are you there?</div><!--end:1694633428872--><><!--begin:1694633471450--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694633471_co>:&nbsp;</b></span>Our Radiation Safety-Online with is as per 29 CFR 1910.1096</div><!--end:1694633471450--><><!--begin:1694633515200--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694633515_co>:&nbsp;</b></span>I could have my national training manager reach out to once he is out of a meeting to discuss the course and your needs further to be sure we have what you need.</div><!--end:1694633515200--><><!--begin:1694633623305--><div class=\'cv\'><span class=\'notranslate\'><b>Dao<timestamp_1694633623_cv>:&nbsp;</b></span>I don&#39;t know the law. But please send me an email once your national training manager is back, <a href=\'mailto:daoyao@yahoo.com\' target=\'_blank\' rel=\'noopener noreferrer\'>daoyao@yahoo.com</a>. Thanks.</div><!--end:1694633623305--><><!--begin:1694633658082--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694633657_co>:&nbsp;</b></span>I will have him reach out via email as requested when he is available.  </div><!--end:1694633658082--><><!--begin:1694633659817--><div class=\'cv\'><span class=\'notranslate\'><b>Dao<timestamp_1694633660_cv>:&nbsp;</b></span>Have a good day. Bye!</div><!--end:1694633659817--><><!--begin:1694633667779--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694633667_co>:&nbsp;</b></span>You as well!</div><!--end:1694633667779--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'We are a small biotechnology company in California that requires radiation safety training in order to obtain a radiation license from the state to use radioactive materials in research. I\'m just wondering if your company\'s radiation safety training meets California requirements. Can you tell me about it? Thanks.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Dao!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDao: Hi Tiffany\r\nDao: Did you see my question?\r\nDao: We are a small biotechnology company in California that requires radiation safety training in order to obtain a radiation license from the state to use radioactive materials in research. I&#39;m just wondering if your company&#39;s radiation safety training meets California requirements.Can you tell me about it?\r\nTiffany: Our Radiation Safety-Online with is as per 29 CFR 1910.1096\r\nDao: Are you there?\r\nTiffany: Our Radiation Safety-Online with is as per 29 CFR 1910.1096\r\nTiffany: I could have my national training manager reach out to once he is out of a meeting to discuss the course and your needs further to be sure we have what you need.\r\nDao: I don&#39;t know the law. But please send me an email once your national training manager is back, mailto:daoyao@yahoo.com. Thanks.\r\nTiffany: I will have him reach out via email as requested when he is available.  \r\nDao: Have a good day. Bye!\r\nTiffany: You as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('319344396JR', 1694705899, 1694706458, 2, 23, 36, 9, 0, 0, 5, 0, 5811, 449, 0, 0, 0, 'Daniel', 'dcastany@kleinfelder.com', '73.115.77.177', '4736c811b4500c7602c546748764fda8', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Kleinfelder-cus-', 'Good morning, \r\n\r\nI recently completed my online portion of the 40hr OSHA HAZWOPER training, and I need assistance registering for the hands-on portion on Houston, Texas on September 22. ', '<div class=\'ca\'><div class=\'info_box\'><i>Good morning, \r\n\r\nI recently completed my online portion of the 40hr OSHA HAZWOPER training, and I need assistance registering for the hands-on portion on Houston, Texas on September 22. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694705901035--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694705900_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Daniel</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694705901035--><><!--begin:1694705915625--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel<timestamp_1694705916_cv>:&nbsp;</b></span>Good morning Tiffany, doing well. Hope you are too.</div><!--end:1694705915625--><><!--begin:1694705957492--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694705957_co>:&nbsp;</b></span>Yes thank you.  One moment while I look you up please</div><!--end:1694705957492--><><!--begin:1694706003500--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694706003_co>:&nbsp;</b></span>Can I get a direct or cell number to add to your account please?</div><!--end:1694706003500--><><!--begin:1694706012440--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel<timestamp_1694706013_cv>:&nbsp;</b></span>8324031777</div><!--end:1694706012440--><><!--begin:1694706069353--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694706069_co>:&nbsp;</b></span>The class is pending at this time but I am going to add you to the wait list.</div><!--end:1694706069353--><><!--begin:1694706094618--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel<timestamp_1694706095_cv>:&nbsp;</b></span>Thank you, will I receive confirmation and further instructions by email?</div><!--end:1694706094618--><><!--begin:1694706107805--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694706107_co>:&nbsp;</b></span>Yes</div><!--end:1694706107805--><><!--begin:1694706131846--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694706131_co>:&nbsp;</b></span>Also I see your online account is about to expire on 09/15/2023.</div><!--end:1694706131846--><><!--begin:1694706170933--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel<timestamp_1694706171_cv>:&nbsp;</b></span>Much appreciated. Do you have an idea of when we should expect confirmation? Just need to confirm since I have field work scheduled for next week. </div><!--end:1694706170933--><><!--begin:1694706195452--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694706195_co>:&nbsp;</b></span>I am going to give you a 30-day extension at no fee bringing your new expiration date out to 10/15/2023.</div><!--end:1694706195452--><><!--begin:1694706207594--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel<timestamp_1694706208_cv>:&nbsp;</b></span>Perfect. Thanks!</div><!--end:1694706207594--><><!--begin:1694706227045--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694706226_co>:&nbsp;</b></span>I sent your waitlist email now and management will update the class status usually by next MOnday or Tuesday.</div><!--end:1694706227045--><><!--begin:1694706258114--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694706257_co>:&nbsp;</b></span>If you are unable to complete the course before this new expiration date, there is a 25% reactivation fee (per course) that will need to be paid prior to any further extensions. </div><!--end:1694706258114--><><!--begin:1694706279839--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel<timestamp_1694706280_cv>:&nbsp;</b></span>Perfect. You&#39;ve been very helpful. That&#39;s all I have for the moment. Thanks again for the extension.</div><!--end:1694706279839--><><!--begin:1694706296061--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694706295_co>:&nbsp;</b></span>You are welcome!</div><!--end:1694706296061--><><!--begin:1694706304144--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694706304_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1694706304144--><><!--begin:1694706311101--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel<timestamp_1694706311_cv>:&nbsp;</b></span>No, thank you.</div><!--end:1694706311101--><><!--begin:1694706323102--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694706322_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1694706323102--><><!--begin:1694706332821--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel<timestamp_1694706333_cv>:&nbsp;</b></span>Thanks! </div><!--end:1694706332821--><><!--begin:1694706371064--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel<timestamp_1694706371_cv>:&nbsp;</b></span>I left you a review. Do I go ahead and end chat on my end?</div><!--end:1694706371064--><><!--begin:1694706437645--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694706437_co>:&nbsp;</b></span>Yes you can.</div><!--end:1694706437645--><><!--begin:1694706442069--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694706441_co>:&nbsp;</b></span>Thank you!</div><!--end:1694706442069--><><!--begin:1694706455234--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel<timestamp_1694706455_cv>:&nbsp;</b></span>Thanks, wishing you a good rest of your day</div><!--end:1694706455234--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Good morning, \r\n\r\nI recently completed my online portion of the 40hr OSHA HAZWOPER training, and I need assistance registering for the hands-on portion on Houston, Texas on September 22. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Daniel!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDaniel: Good morning Tiffany, doing well. Hope you are too.\r\nTiffany: Yes thank you.  One moment while I look you up please\r\nTiffany: Can I get a direct or cell number to add to your account please?\r\nDaniel: 8324031777\r\nTiffany: The class is pending at this time but I am going to add you to the wait list.\r\nDaniel: Thank you, will I receive confirmation and further instructions by email?\r\nTiffany: Yes\r\nTiffany: Also I see your online account is about to expire on 09/15/2023.\r\nDaniel: Much appreciated. Do you have an idea of when we should expect confirmation? Just need to confirm since I have field work scheduled for next week. \r\nTiffany: I am going to give you a 30-day extension at no fee bringing your new expiration date out to 10/15/2023.\r\nDaniel: Perfect. Thanks!\r\nTiffany: I sent your waitlist email now and management will update the class status usually by next MOnday or Tuesday.\r\nTiffany: If you are unable to complete the course before this new expiration date, there is a 25% reactivation fee (per course) that will need to be paid prior to any further extensions. \r\nDaniel: Perfect. You&#39;ve been very helpful. That&#39;s all I have for the moment. Thanks again for the extension.\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nDaniel: No, thank you.\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nDaniel: Thanks! \r\nDaniel: I left you a review. Do I go ahead and end chat on my end?\r\nTiffany: Yes you can.\r\nTiffany: Thank you!\r\nDaniel: Thanks, wishing you a good rest of your day\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('319346948GY', 1694708451, 1694708690, 2, 23, 38, 11, 0, 0, 5, 0, 2412, 0, 0, 0, 0, 'Kathy', 'kathy.battles@fire.ca.gov', '165.235.73.16', '449e34bf27b9ccbb098da7dfe06ce869', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-CAL FIRE/Office of the State Fire Marshal-cus-', 'Do you accept check payment for classes?', '<div class=\'ca\'><div class=\'info_box\'><i>Do you accept check payment for classes?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694708474008--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694708473_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kathy</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694708474008--><><!--begin:1694708495635--><div class=\'cv\'><span class=\'notranslate\'><b>Kathy<timestamp_1694708495_cv>:&nbsp;</b></span>Fine thank you.</div><!--end:1694708495635--><><!--begin:1694708517298--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694708517_co>:&nbsp;</b></span>We do accept checks as payment for class but that would fall under the payment option invoice.</div><!--end:1694708517298--><><!--begin:1694708543998--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694708543_co>:&nbsp;</b></span>Since the order/registration is not pre-paid at the time the order is placed.  </div><!--end:1694708543998--><><!--begin:1694708573815--><div class=\'cv\'><span class=\'notranslate\'><b>Kathy<timestamp_1694708573_cv>:&nbsp;</b></span>So we would be making the payment after the class or can my engineer pay at the door with the check?</div><!--end:1694708573815--><><!--begin:1694708630171--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694708630_co>:&nbsp;</b></span>He can bring the check to class and give it to the instructor at class.  </div><!--end:1694708630171--><><!--begin:1694708651529--><div class=\'cv\'><span class=\'notranslate\'><b>Kathy<timestamp_1694708651_cv>:&nbsp;</b></span>Perfect.  Thank you so much. </div><!--end:1694708651529--><><!--begin:1694708659583--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694708659_co>:&nbsp;</b></span>You are welcome!</div><!--end:1694708659583--><><!--begin:1694708669040--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694708668_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1694708669040--><><!--begin:1694708685215--><div class=\'cv\'><span class=\'notranslate\'><b>Kathy<timestamp_1694708685_cv>:&nbsp;</b></span>That&#39;s everything.  Thank you. </div><!--end:1694708685215--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Do you accept check payment for classes?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Kathy!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKathy: Fine thank you.\r\nTiffany: We do accept checks as payment for class but that would fall under the payment option invoice.\r\nTiffany: Since the order/registration is not pre-paid at the time the order is placed.  \r\nKathy: So we would be making the payment after the class or can my engineer pay at the door with the check?\r\nTiffany: He can bring the check to class and give it to the instructor at class.  \r\nKathy: Perfect.  Thank you so much. \r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nKathy: That&#39;s everything.  Thank you. \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3194471512Q', 1694808630, 1694808930, 1, 23, 14, 5, 0, 0, 5, 0, 2580, 0, 0, 0, 0, 'Kenneth Griffin', 'kgriffin@shamrockenviro.com', '12.147.14.186', '404a6bd6f6cdfd5c27434193be1757cc', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Shamrock-cus-Online Course-_-24 hazwoper-cus-', 'Module will not let me move forward after answering question correctly.', '<div class=\'ca\'><div class=\'info_box\'><i>Module will not let me move forward after answering question correctly.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694808648988--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694808648_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kenneth Griffin</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694808648988--><><!--begin:1694808667397--><div class=\'cv\'><span class=\'notranslate\'><b>Kenneth Griffin<timestamp_1694808660_cv>:&nbsp;</b></span>Good</div><!--end:1694808667397--><><!--begin:1694808717598--><div class=\'cv\'><span class=\'notranslate\'><b>Kenneth Griffin<timestamp_1694808710_cv>:&nbsp;</b></span>I have been stuck in the same module for days, need help Tiffany!!</div><!--end:1694808717598--><><!--begin:1694808752448--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694808752_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1694808752448--><><!--begin:1694808855148--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694808855_co>:&nbsp;</b></span>I looked up your login history and it appears you are timing out, excessively which causes errors.  Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. </div><!--end:1694808855148--><><!--begin:1694808863202--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694808863_co>:&nbsp;</b></span>To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.</div><!--end:1694808863202--><><!--begin:1694808878130--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694808877_co>:&nbsp;</b></span>I have passed you on the current module.  You may proceed forward in the training.  </div><!--end:1694808878130--><><!--begin:1694808915097--><div class=\'cv\'><span class=\'notranslate\'><b>Kenneth Griffin<timestamp_1694808907_cv>:&nbsp;</b></span>You are a life saver. Thank you!</div><!--end:1694808915097--><><!--begin:1694808920464--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694808920_co>:&nbsp;</b></span>You must complete the Hands and Power Tools Assessment before proceeding to the next module.  </div><!--end:1694808920464--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Module will not let me move forward after answering question correctly.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Kenneth Griffin!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKenneth Griffin: Good\r\nKenneth Griffin: I have been stuck in the same module for days, need help Tiffany!!\r\nTiffany: One moment please while I look you up\r\nTiffany: I looked up your login history and it appears you are timing out, excessively which causes errors.  Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. \r\nTiffany: To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.\r\nTiffany: I have passed you on the current module.  You may proceed forward in the training.  \r\nKenneth Griffin: You are a life saver. Thank you!\r\nTiffany: You must complete the Hands and Power Tools Assessment before proceeding to the next module.  \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('319682017T3', 1695043509, 1695043865, 2, 23, 27, 7, 0, 0, 0, 0, 3181, 0, 0, 0, 0, 'Kyra Ochsner', 'kochsner@trccompanies.com', '67.165.173.76', 'eaa5f61a584c46385d24b1fc706b9c54', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-TRC-cus-', 'If I take the refresher course now will my 40 hour training stay current?', '<div class=\'ca\'><div class=\'info_box\'><i>If I take the refresher course now will my 40 hour training stay current?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1695043513520--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695043513_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kyra Ochsner</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1695043513520--><><!--begin:1695043584789--><div class=\'cv\'><span class=\'notranslate\'><b>Kyra Ochsner<timestamp_1695043584_cv>:&nbsp;</b></span>Hi Tiffany</div><!--end:1695043584789--><><!--begin:1695043590569--><div class=\'cv\'><span class=\'notranslate\'><b>Kyra Ochsner<timestamp_1695043590_cv>:&nbsp;</b></span>I&#39;m good </div><!--end:1695043590569--><><!--begin:1695043613248--><div class=\'cv\'><span class=\'notranslate\'><b>Kyra Ochsner<timestamp_1695043613_cv>:&nbsp;</b></span>If I take the 8 hour refresher course now will my 40 hr stay current?</div><!--end:1695043613248--><><!--begin:1695043649413--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695043649_co>:&nbsp;</b></span>Your refresher was due in March 2023 so you are a bit late in getting it done.  </div><!--end:1695043649413--><><!--begin:1695043668603--><div class=\'cv\'><span class=\'notranslate\'><b>Kyra Ochsner<timestamp_1695043668_cv>:&nbsp;</b></span>What do I do now?</div><!--end:1695043668603--><><!--begin:1695043705548--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695043705_co>:&nbsp;</b></span>We are not consultants so I can not advise you exactly what to do but I would suggest getting the refresher completed as soon as possible.  Then document why it was not done sooner.</div><!--end:1695043705548--><><!--begin:1695043733736--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695043733_co>:&nbsp;</b></span>To read information from an OSHA intepration letter please see the below link: <a href=\'https://www.osha.gov/laws-regs/standardinterpretations/2007-03-07-1\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.osha.gov/laws-regs/standardinterpretations/2007-03-07-1</a></div><!--end:1695043733736--><><!--begin:1695043750658--><div class=\'cv\'><span class=\'notranslate\'><b>Kyra Ochsner<timestamp_1695043750_cv>:&nbsp;</b></span>Okay thank you</div><!--end:1695043750658--><><!--begin:1695043783435--><div class=\'cv\'><span class=\'notranslate\'><b>Kyra Ochsner<timestamp_1695043783_cv>:&nbsp;</b></span>Do i send the documentation anywhere or just for myself?</div><!--end:1695043783435--><><!--begin:1695043852871--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695043852_co>:&nbsp;</b></span>Just keep it with your records and HAZWOPER certificates that way if OSHA or anyone questions the dates you have the information readily available. </div><!--end:1695043852871--><><!--begin:1695043864411--><div class=\'cv\'><span class=\'notranslate\'><b>Kyra Ochsner<timestamp_1695043864_cv>:&nbsp;</b></span>Okay thank you</div><!--end:1695043864411--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'If I take the refresher course now will my 40 hour training stay current?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Kyra Ochsner!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKyra Ochsner: Hi Tiffany\r\nKyra Ochsner: I&#39;m good \r\nKyra Ochsner: If I take the 8 hour refresher course now will my 40 hr stay current?\r\nTiffany: Your refresher was due in March 2023 so you are a bit late in getting it done.  \r\nKyra Ochsner: What do I do now?\r\nTiffany: We are not consultants so I can not advise you exactly what to do but I would suggest getting the refresher completed as soon as possible.  Then document why it was not done sooner.\r\nTiffany: To read information from an OSHA intepration letter please see the below link: https://www.osha.gov/laws-regs/standardinterpretations/2007-03-07-1\r\nKyra Ochsner: Okay thank you\r\nKyra Ochsner: Do i send the documentation anywhere or just for myself?\r\nTiffany: Just keep it with your records and HAZWOPER certificates that way if OSHA or anyone questions the dates you have the information readily available. \r\nKyra Ochsner: Okay thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('31970570128', 1695067191, 1695068756, 2, 23, 25, 7, 0, 0, 0, 0, 2976, 0, 0, 0, 0, 'John Volker', 'jdvolker1@gmail.com', '134.67.179.233', '658944e26bb5199c78a694537ba8ac98', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-APTIM-cus-', 'Hello, I completed the Hazwoper 40 hour course in 2021. Can I receive a copy of my completion certificate?', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I completed the Hazwoper 40 hour course in 2021. Can I receive a copy of my completion certificate?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1695067194746--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695067194_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>John Volker</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1695067194746--><><!--begin:1695067200816--><div class=\'cv\'><span class=\'notranslate\'><b>John Volker<timestamp_1695067200_cv>:&nbsp;</b></span>good</div><!--end:1695067200816--><><!--begin:1695067206672--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695067206_co>:&nbsp;</b></span>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1695067206672--><><!--begin:1695067232764--><div class=\'cv\'><span class=\'notranslate\'><b>John Volker<timestamp_1695067232_cv>:&nbsp;</b></span>yes thank you</div><!--end:1695067232764--><><!--begin:1695067877981--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695067877_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1695067877981--><><!--begin:1695067882569--><div class=\'cv\'><span class=\'notranslate\'><b>John Volker<timestamp_1695067882_cv>:&nbsp;</b></span>no</div><!--end:1695067882569--><><!--begin:1695067922604--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695067922_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1695067922604--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, I completed the Hazwoper 40 hour course in 2021. Can I receive a copy of my completion certificate?\r\nTiffany has joined the chat.\r\nTiffany: Hi, John Volker!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJohn Volker: good\r\nTiffany: There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nJohn Volker: yes thank you\r\nTiffany: Is there anything else I can assist you with today?\r\nJohn Volker: no\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('319709134YM', 1695070629, 1695071480, 2, 23, 30, 7, 0, 0, 5, 0, 3963, 452, 0, 0, 0, 'Vanessa', 'vanessa.lara@ghd.com', '75.84.96.31', '591c2630ec030d188c219038498cc14c', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-GHD-cus-', 'I have completed the online portion of the 40 hr HAZWOPER training course I am enrolled in and would like to schedule the 8 hr in person training required to receive my certification. ', '<div class=\'ca\'><div class=\'info_box\'><i>I have completed the online portion of the 40 hr HAZWOPER training course I am enrolled in and would like to schedule the 8 hr in person training required to receive my certification. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1695070632761--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695070632_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Vanessa</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1695070632761--><><!--begin:1695070706154--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695070706_co>:&nbsp;</b></span>I actually just replied to one of the emails you sent in.  </div><!--end:1695070706154--><><!--begin:1695070723047--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695070722_co>:&nbsp;</b></span>After you have a chance to look at the schedule you can either email me back or give us a call to register</div><!--end:1695070723047--><><!--begin:1695070775960--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1695070776_cv>:&nbsp;</b></span>Oh great! Thank you!</div><!--end:1695070775960--><><!--begin:1695070783563--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695070783_co>:&nbsp;</b></span>You are welcome!</div><!--end:1695070783563--><><!--begin:1695070793636--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695070793_co>:&nbsp;</b></span>Is there anything else I can assist you with for now?</div><!--end:1695070793636--><><!--begin:1695070962348--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1695070962_cv>:&nbsp;</b></span>I&#39;d like to enroll for the in person training for the Irvine location on the 29th!</div><!--end:1695070962348--><><!--begin:1695071098447--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695071098_co>:&nbsp;</b></span>I will get you on the dress-out list for that clas and send you an email in a moment</div><!--end:1695071098447--><><!--begin:1695071124443--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1695071125_cv>:&nbsp;</b></span>Thank you!</div><!--end:1695071124443--><><!--begin:1695071148012--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695071147_co>:&nbsp;</b></span>You are welcome it is my pleasure!</div><!--end:1695071148012--><><!--begin:1695071199664--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1695071199_cv>:&nbsp;</b></span>Also, do you know what day my 90 day deadline to complete everything lands on?</div><!--end:1695071199664--><><!--begin:1695071272728--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695071272_co>:&nbsp;</b></span>You need to complete the hands-on and go back online and complete/pass the exam (only 3 attempts) with a 70% or better before 11/19/2023</div><!--end:1695071272728--><><!--begin:1695071296401--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1695071296_cv>:&nbsp;</b></span>Thank you!</div><!--end:1695071296401--><><!--begin:1695071417349--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695071417_co>:&nbsp;</b></span>You are welcome again :)</div><!--end:1695071417349--><><!--begin:1695071424637--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695071424_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1695071424637--><><!--begin:1695071452982--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1695071453_cv>:&nbsp;</b></span>Thats all! Thanks again and have a good day!</div><!--end:1695071452982--><><!--begin:1695071479281--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695071479_co>:&nbsp;</b></span>You as well!</div><!--end:1695071479281--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I have completed the online portion of the 40 hr HAZWOPER training course I am enrolled in and would like to schedule the 8 hr in person training required to receive my certification. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Vanessa!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I actually just replied to one of the emails you sent in.  \r\nTiffany: After you have a chance to look at the schedule you can either email me back or give us a call to register\r\nVanessa: Oh great! Thank you!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with for now?\r\nVanessa: I&#39;d like to enroll for the in person training for the Irvine location on the 29th!\r\nTiffany: I will get you on the dress-out list for that clas and send you an email in a moment\r\nVanessa: Thank you!\r\nTiffany: You are welcome it is my pleasure!\r\nVanessa: Also, do you know what day my 90 day deadline to complete everything lands on?\r\nTiffany: You need to complete the hands-on and go back online and complete/pass the exam (only 3 attempts) with a 70% or better before 11/19/2023\r\nVanessa: Thank you!\r\nTiffany: You are welcome again :)\r\nTiffany: Is there anything else I can assist you with?\r\nVanessa: Thats all! Thanks again and have a good day!\r\nTiffany: You as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3197762755C', 1695137751, 1695138606, 2, 19, 11, 10, 0, 0, 0, 0, 3513, 0, 0, 0, 0, 'Nadia Podpora', 'nadia.podpora@ghd.com', '65.56.28.218', 'f325eb610e598ca2d8dca9e0c805481f', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-GHD-cus-', 'I completed the 40-hour online portion and passed the exam of the Hybrid HAZWOPER course. I have not received my certificate in the mail and I notice it says my course is still \"In Progress\". How do I ensure the course is complete and my certificate is mailed to me?', '<div class=\'ca\'><div class=\'info_box\'><i>I completed the 40-hour online portion and passed the exam of the Hybrid HAZWOPER course. I have not received my certificate in the mail and I notice it says my course is still \"In Progress\". How do I ensure the course is complete and my certificate is mailed to me?</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1695137792180--><div class=\'cv\'><span class=\'notranslate\'><b>Nadia Podpora<timestamp_1695137792_cv>:&nbsp;</b></span>Hello</div><!--end:1695137792180--><><!--begin:1695137793867--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695137793_co>:&nbsp;</b></span>Just a minute Badia while I look this up</div><!--end:1695137793867--><><!--begin:1695137813694--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695137813_co>:&nbsp;</b></span>Just a minute Nadia while I look this up</div><!--end:1695137813694--><><!--begin:1695138182174--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695138182_co>:&nbsp;</b></span>Nqdia I have fixed the issue and it is now showing as completed.</div><!--end:1695138182174--><><!--begin:1695138256640--><div class=\'cv\'><span class=\'notranslate\'><b>Nadia Podpora<timestamp_1695138256_cv>:&nbsp;</b></span>I&#39;d like to confirm that the mailing address is: GHD 5788 Widewaters Pkwy, Syracuse, NY 13214</div><!--end:1695138256640--><><!--begin:1695138303034--><div class=\'cv\'><span class=\'notranslate\'><b>Nadia Podpora<timestamp_1695138304_cv>:&nbsp;</b></span>I checked with our office manager and all incoming mail must have GHD name on it as we share the building with other businesses</div><!--end:1695138303034--><><!--begin:1695138318303--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695138318_co>:&nbsp;</b></span>Yes that is the address I show</div><!--end:1695138318303--><><!--begin:1695138347050--><div class=\'cv\'><span class=\'notranslate\'><b>Nadia Podpora<timestamp_1695138347_cv>:&nbsp;</b></span>Thank you</div><!--end:1695138347050--><><!--begin:1695138377886--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695138377_co>:&nbsp;</b></span>You are very welcome!!</div><!--end:1695138377886--><><!--begin:1695138393063--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695138393_co>:&nbsp;</b></span>Is there anything else I can do for you?</div><!--end:1695138393063--><><!--begin:1695138478702--><div class=\'cv\'><span class=\'notranslate\'><b>Nadia Podpora<timestamp_1695138478_cv>:&nbsp;</b></span>I am on a list for the 8-hour hands on portion in Nyack NY on November 29 which I am no longer able to attend. </div><!--end:1695138478702--><><!--begin:1695138553111--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695138553_co>:&nbsp;</b></span>Please reply to the email you received when you set up the class and put that info in it</div><!--end:1695138553111--><><!--begin:1695138567035--><div class=\'cv\'><span class=\'notranslate\'><b>Nadia Podpora<timestamp_1695138567_cv>:&nbsp;</b></span>Will do</div><!--end:1695138567035--><><!--begin:1695138580203--><div class=\'cv\'><span class=\'notranslate\'><b>Nadia Podpora<timestamp_1695138580_cv>:&nbsp;</b></span>That&#39;s all, thank you</div><!--end:1695138580203--><><!--begin:1695138583688--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695138583_co>:&nbsp;</b></span>Have a great day!!</div><!--end:1695138583688--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I completed the 40-hour online portion and passed the exam of the Hybrid HAZWOPER course. I have not received my certificate in the mail and I notice it says my course is still \"In Progress\". How do I ensure the course is complete and my certificate is mailed to me?\r\nTracy has joined the chat.\r\nNadia Podpora: Hello\r\nTracy: Just a minute Badia while I look this up\r\nTracy: Just a minute Nadia while I look this up\r\nTracy: Nqdia I have fixed the issue and it is now showing as completed.\r\nNadia Podpora: I&#39;d like to confirm that the mailing address is: GHD 5788 Widewaters Pkwy, Syracuse, NY 13214\r\nNadia Podpora: I checked with our office manager and all incoming mail must have GHD name on it as we share the building with other businesses\r\nTracy: Yes that is the address I show\r\nNadia Podpora: Thank you\r\nTracy: You are very welcome!!\r\nTracy: Is there anything else I can do for you?\r\nNadia Podpora: I am on a list for the 8-hour hands on portion in Nyack NY on November 29 which I am no longer able to attend. \r\nTracy: Please reply to the email you received when you set up the class and put that info in it\r\nNadia Podpora: Will do\r\nNadia Podpora: That&#39;s all, thank you\r\nTracy: Have a great day!!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('320288503YT', 1695649977, 1695651047, 2, 23, 9, 5, 0, 0, 5, 0, 2863, 0, 0, 0, 0, 'Zachary Rundell', 'zachary.rundell@tceq.texas.gov', '163.234.245.42', '1abb08e81dda6cfd65a8ba4d879317ac', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Texas Commission on Environmental Quality (TCEQ)-cus-', 'Hello, my work registered me for the in-person 40 hour Hazwoper training in Dallas Ft Worth from September 26-29, 2023. Can you tell me what time the training is scheduled to start on the 26th?', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, my work registered me for the in-person 40 hour Hazwoper training in Dallas Ft Worth from September 26-29, 2023. Can you tell me what time the training is scheduled to start on the 26th?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1695649980453--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695649980_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Zachary Rundell</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1695649980453--><><!--begin:1695649993273--><div class=\'cv\'><span class=\'notranslate\'><b>Zachary Rundell<timestamp_1695649993_cv>:&nbsp;</b></span>Doing well, thank you</div><!--end:1695649993273--><><!--begin:1695650024102--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695650023_co>:&nbsp;</b></span>The start time is 8:00am</div><!--end:1695650024102--><><!--begin:1695650042437--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695650042_co>:&nbsp;</b></span>I do not see you as registered.</div><!--end:1695650042437--><><!--begin:1695650097421--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695650097_co>:&nbsp;</b></span>Please be sure to speak with your companyto get offically registered.  </div><!--end:1695650097421--><><!--begin:1695650217101--><div class=\'cv\'><span class=\'notranslate\'><b>Zachary Rundell<timestamp_1695650217_cv>:&nbsp;</b></span>Ok I will speak to them. In the meantime, can you also tell me what time the course is scheduled to end on a typical day?</div><!--end:1695650217101--><><!--begin:1695650276759--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695650276_co>:&nbsp;</b></span>The class is 4/10-hour days Tuesday through Friday 8:00am to 6:00pm</div><!--end:1695650276759--><><!--begin:1695650346244--><div class=\'cv\'><span class=\'notranslate\'><b>Zachary Rundell<timestamp_1695650346_cv>:&nbsp;</b></span>Great. Thank you</div><!--end:1695650346244--><><!--begin:1695650384760--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695650384_co>:&nbsp;</b></span>You are welcome!  Is there anything else I can assist you with?</div><!--end:1695650384760--><><!--begin:1695651044490--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695651044_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1695651044490--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, my work registered me for the in-person 40 hour Hazwoper training in Dallas Ft Worth from September 26-29, 2023. Can you tell me what time the training is scheduled to start on the 26th?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Zachary Rundell!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nZachary Rundell: Doing well, thank you\r\nTiffany: The start time is 8:00am\r\nTiffany: I do not see you as registered.\r\nTiffany: Please be sure to speak with your companyto get offically registered.  \r\nZachary Rundell: Ok I will speak to them. In the meantime, can you also tell me what time the course is scheduled to end on a typical day?\r\nTiffany: The class is 4/10-hour days Tuesday through Friday 8:00am to 6:00pm\r\nZachary Rundell: Great. Thank you\r\nTiffany: You are welcome!  Is there anything else I can assist you with?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('32030647882', 1695667973, 1695669600, 2, 23, 29, 6, 0, 0, 0, 0, 5577, 0, 0, 0, 0, 'Jacob Nichols', 'jacobmolly12@aol.com', '68.55.175.18', 'b04bc9adcaac2f2657a972eeb4c97f7b', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-none-cus-', 'I finished my 32-hour online portion of the 40-hour program. how do I register for the 8-hour hands on training to complete the program?    ', '<div class=\'ca\'><div class=\'info_box\'><i>I finished my 32-hour online portion of the 40-hour program. how do I register for the 8-hour hands on training to complete the program?    </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1695667977505--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695667977_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jacob Nichols</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1695667977505--><><!--begin:1695667996423--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Nichols<timestamp_1695667996_cv>:&nbsp;</b></span>Good  thank you</div><!--end:1695667996423--><><!--begin:1695668041490--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695668041_co>:&nbsp;</b></span>I emailed you back earlier to with information.  Did you get my email?</div><!--end:1695668041490--><><!--begin:1695668183622--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695668183_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a> Use this link as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training. </div><!--end:1695668183622--><><!--begin:1695668200047--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695668199_co>:&nbsp;</b></span>To register for the hands-on class students must be complete with the online training.  Please have the students or employer call or email our office.  We will add the student to the dress-out list.  Once the class status is finalized (usually by the Tuesday BEFORE the class start date) you will be notified of the status and, if we have space in the course for you to attend. If we do have space, we will register you in the class and provide all the details at that time.<br>Confirmation of Hands-On training is based on sufficient enrollment. Accordingly, we cannot guarantee every class &quot;scheduled&quot; will be confirmed. To minimize wait times, classes are offered in more than 50 U.S. cities.</div><!--end:1695668200047--><><!--begin:1695668592803--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Nichols<timestamp_1695668592_cv>:&nbsp;</b></span>Do I register for the 8-hour refresher, there is a charge for that, I already paid for the 40-hour course? </div><!--end:1695668592803--><><!--begin:1695668637758--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695668637_co>:&nbsp;</b></span>You call or email  us to register so we can register you at $0 since the hands-on is included with the online course.</div><!--end:1695668637758--><><!--begin:1695668660158--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695668660_co>:&nbsp;</b></span>But the hands-on dress-out classes are the same day as the 8-Hour HAZWOPER Refreshers</div><!--end:1695668660158--><><!--begin:1695668672846--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Nichols<timestamp_1695668672_cv>:&nbsp;</b></span>Can you register me?</div><!--end:1695668672846--><><!--begin:1695668710077--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695668709_co>:&nbsp;</b></span>Yes I can </div><!--end:1695668710077--><><!--begin:1695668735965--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Nichols<timestamp_1695668736_cv>:&nbsp;</b></span>I would like to do the October 6, in Lansing</div><!--end:1695668735965--><><!--begin:1695668816822--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695668816_co>:&nbsp;</b></span>I will get you on the list now and send you out an email.  If you do need to reschedule after being put on the list there is a fee to do this.  Do you want to proceed?</div><!--end:1695668816822--><><!--begin:1695669053431--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Nichols<timestamp_1695669053_cv>:&nbsp;</b></span>Sorry, can you switch that to Detroit/Southfield on October 13</div><!--end:1695669053431--><><!--begin:1695669104406--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695669104_co>:&nbsp;</b></span>Yes  I will get you on the list now and send you out an email. If you do need to reschedule after being put on the list there is a fee to do this. Do you want to proceed?</div><!--end:1695669104406--><><!--begin:1695669126167--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Nichols<timestamp_1695669125_cv>:&nbsp;</b></span>Yes, Thank you</div><!--end:1695669126167--><><!--begin:1695669251546--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695669251_co>:&nbsp;</b></span>You are welcome!</div><!--end:1695669251546--><><!--begin:1695669450179--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695669450_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1695669450179--><><!--begin:1695669599032--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695669598_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1695669599032--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I finished my 32-hour online portion of the 40-hour program. how do I register for the 8-hour hands on training to complete the program?    \r\nTiffany has joined the chat.\r\nTiffany: Hi, Jacob Nichols!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJacob Nichols: Good  thank you\r\nTiffany: I emailed you back earlier to with information.  Did you get my email?\r\nTiffany: https://csregs.com/collections/8-hour-hazwoper-annual-refresher Use this link as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training. \r\nTiffany: To register for the hands-on class students must be complete with the online training.  Please have the students or employer call or email our office.  We will add the student to the dress-out list.  Once the class status is finalized (usually by the Tuesday BEFORE the class start date) you will be notified of the status and, if we have space in the course for you to attend. If we do have space, we will register you in the class and provide all the details at that time.Confirmation of Hands-On training is based on sufficient enrollment. Accordingly, we cannot guarantee every class &quot;scheduled&quot; will be confirmed. To minimize wait times, classes are offered in more than 50 U.S. cities.\r\nJacob Nichols: Do I register for the 8-hour refresher, there is a charge for that, I already paid for the 40-hour course? \r\nTiffany: You call or email  us to register so we can register you at $0 since the hands-on is included with the online course.\r\nTiffany: But the hands-on dress-out classes are the same day as the 8-Hour HAZWOPER Refreshers\r\nJacob Nichols: Can you register me?\r\nTiffany: Yes I can \r\nJacob Nichols: I would like to do the October 6, in Lansing\r\nTiffany: I will get you on the list now and send you out an email.  If you do need to reschedule after being put on the list there is a fee to do this.  Do you want to proceed?\r\nJacob Nichols: Sorry, can you switch that to Detroit/Southfield on October 13\r\nTiffany: Yes  I will get you on the list now and send you out an email. If you do need to reschedule after being put on the list there is a fee to do this. Do you want to proceed?\r\nJacob Nichols: Yes, Thank you\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('320386796E9', 1695748271, 1695748562, 1, 23, 10, 7, 0, 0, 5, 0, 3973, 0, 0, 0, 0, 'Victor Arnold', 'varnold@landfillgasom.com', '206.83.30.230', '65a83ce3ca908b5a2482fad3b6164cc6', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-MCC Inc-cus-Online Course-_-HAZWOPER-cus-', 'It will not let me go any further in the course. I am attempting to take an assessment and it wont let me answer the question', '<div class=\'ca\'><div class=\'info_box\'><i>It will not let me go any further in the course. I am attempting to take an assessment and it wont let me answer the question</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1695748275126--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695748274_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Victor Arnold</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1695748275126--><><!--begin:1695748300962--><div class=\'cv\'><span class=\'notranslate\'><b>Victor Arnold<timestamp_1695748300_cv>:&nbsp;</b></span>I am well. Thank you. Yourself?</div><!--end:1695748300962--><><!--begin:1695748315780--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695748315_co>:&nbsp;</b></span>I am good thank you</div><!--end:1695748315780--><><!--begin:1695748324941--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695748324_co>:&nbsp;</b></span>One moment while I pull up your account</div><!--end:1695748324941--><><!--begin:1695748381428--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695748381_co>:&nbsp;</b></span>There are several reasons why this may be happening. It is important to understand that this is a “time required” and “content required” course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:<br><br>Your session will “time out” if you are inactive  for 10 minutes<br>Module quizzes “lock” if you don’t log out properly or close your browser while taking the exam<br>Not completing ALL module activities (including student activities, videos and interactions or skipping pages)<br>Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer)<br> <br><br>Do you have ANY questions on the above?</div><!--end:1695748381428--><><!--begin:1695748445659--><div class=\'cv\'><span class=\'notranslate\'><b>Victor Arnold<timestamp_1695748444_cv>:&nbsp;</b></span>How do i unlock the module quiz?</div><!--end:1695748445659--><><!--begin:1695748488484--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695748488_co>:&nbsp;</b></span>OK, I’m going to issue a “one-time” pass for the module you are “stuck” on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.<br><br>Going forward, avoid the following while training and follow these Tips:<br><br>Engaging in “non-training” activities (writing/answering emails, viewing other windows or browser pages)<br><br>Remain fully engaged in the course while training.<br><br>Refrain from:<br><br>Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br><br>“Rushing thru” content and activities. Please, take your time training! We’ve allowed for review and load time.<br>Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the “Exit Lesson” button or the “Exit Module” link at the top right of your screen and;<br><br>NEVER use the “X” in the top left corner of the browser window. This closes the page (not the course) and may “lock” your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1695748488484--><><!--begin:1695748560174--><div class=\'cv\'><span class=\'notranslate\'><b>Victor Arnold<timestamp_1695748559_cv>:&nbsp;</b></span>That is it. Thank you</div><!--end:1695748560174--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'It will not let me go any further in the course. I am attempting to take an assessment and it wont let me answer the question\r\nTiffany has joined the chat.\r\nTiffany: Hi, Victor Arnold!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nVictor Arnold: I am well. Thank you. Yourself?\r\nTiffany: I am good thank you\r\nTiffany: One moment while I pull up your account\r\nTiffany: There are several reasons why this may be happening. It is important to understand that this is a “time required” and “content required” course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:Your session will “time out” if you are inactive  for 10 minutesModule quizzes “lock” if you don’t log out properly or close your browser while taking the examNot completing ALL module activities (including student activities, videos and interactions or skipping pages)Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer) Do you have ANY questions on the above?\r\nVictor Arnold: How do i unlock the module quiz?\r\nTiffany: OK, I’m going to issue a “one-time” pass for the module you are “stuck” on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.Going forward, avoid the following while training and follow these Tips:Engaging in “non-training” activities (writing/answering emails, viewing other windows or browser pages)Remain fully engaged in the course while training.Refrain from:Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!“Rushing thru” content and activities. Please, take your time training! We’ve allowed for review and load time.Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehensionFinally, log out properly: Click the “Exit Lesson” button or the “Exit Module” link at the top right of your screen and;NEVER use the “X” in the top left corner of the browser window. This closes the page (not the course) and may “lock” your course or even lose accumulated course time. This cannot be recovered.Can I help with anything else today?\r\nVictor Arnold: That is it. Thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('320467268M8', 1695828763, 1695829117, 2, 23, 30, 7, 0, 0, 0, 0, 3681, 0, 0, 0, 0, 'jim eigner', 'jeigner@lineagelogistics.com', '12.14.38.242', '8242f09ecf80ed2f41a2681dc13c7dc3', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-lineage logistics-cus-', 'requesting copy of 24hr hazwoper certificate, please email if possible', '<div class=\'ca\'><div class=\'info_box\'><i>requesting copy of 24hr hazwoper certificate, please email if possible</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1695828767150--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695828767_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>jim eigner</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1695828767150--><><!--begin:1695828791619--><div class=\'cv\'><span class=\'notranslate\'><b>jim eigner<timestamp_1695828791_cv>:&nbsp;</b></span>fine, thanks for asking</div><!--end:1695828791619--><><!--begin:1695828833760--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695828833_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. </div><!--end:1695828833760--><><!--begin:1695828850336--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695828850_co>:&nbsp;</b></span>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1695828850336--><><!--begin:1695828873730--><div class=\'cv\'><span class=\'notranslate\'><b>jim eigner<timestamp_1695828873_cv>:&nbsp;</b></span>yes </div><!--end:1695828873730--><><!--begin:1695828916616--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695828916_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1695828916616--><><!--begin:1695828937275--><div class=\'cv\'><span class=\'notranslate\'><b>jim eigner<timestamp_1695828937_cv>:&nbsp;</b></span>can i borrow $10?</div><!--end:1695828937275--><><!--begin:1695828990759--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695828990_co>:&nbsp;</b></span><span class=\'emoji_chat\'>&#128578;</span> sorry but raising 5 kids I need every penny I get lol</div><!--end:1695828990759--><><!--begin:1695828997086--><div class=\'cv\'><span class=\'notranslate\'><b>jim eigner<timestamp_1695828997_cv>:&nbsp;</b></span>thanks for the info</div><!--end:1695828997086--><><!--begin:1695829004931--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695829004_co>:&nbsp;</b></span>You are welcome!</div><!--end:1695829004931--><><!--begin:1695829024090--><div class=\'cv\'><span class=\'notranslate\'><b>jim eigner<timestamp_1695829024_cv>:&nbsp;</b></span>lol, i know right. everything is expensive.</div><!--end:1695829024090--><><!--begin:1695829117237--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695829117_co>:&nbsp;</b></span>So true</div><!--end:1695829117237--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'requesting copy of 24hr hazwoper certificate, please email if possible\r\nTiffany has joined the chat.\r\nTiffany: Hi, jim eigner!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\njim eigner: fine, thanks for asking\r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. \r\nTiffany: There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\njim eigner: yes \r\nTiffany: Is there anything else I can assist you with today?\r\njim eigner: can i borrow $10?\r\nTiffany: &#128578; sorry but raising 5 kids I need every penny I get lol\r\njim eigner: thanks for the info\r\nTiffany: You are welcome!\r\njim eigner: lol, i know right. everything is expensive.\r\nTiffany: So true\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('3204819367B', 1695843416, 1695843953, 1, 23, 15, 12, 0, 0, 0, 0, 3689, 0, 0, 0, 0, 'anthony', 'anthonykingforeman@gmail.com', '76.39.167.19', '89dc70f652b939480260062d92f6a915', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-erm-cus-Online Course-_-osha site supervisor-cus-', 'assessment is glitched', '<div class=\'ca\'><div class=\'info_box\'><i>assessment is glitched</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1695843418230--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695843418_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>anthony</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1695843418230--><><!--begin:1695843454088--><div class=\'cv\'><span class=\'notranslate\'><b>anthony<timestamp_1695843454_cv>:&nbsp;</b></span>broke and hate my job. trying to finish this training.</div><!--end:1695843454088--><><!--begin:1695843489534--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695843489_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1695843489534--><><!--begin:1695843557982--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695843557_co>:&nbsp;</b></span>I see your training is training out excessively which can cause these errors to occur.  </div><!--end:1695843557982--><><!--begin:1695843588152--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695843588_co>:&nbsp;</b></span>I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.<br><br>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1695843588152--><><!--begin:1695843630162--><div class=\'cv\'><span class=\'notranslate\'><b>anthony<timestamp_1695843630_cv>:&nbsp;</b></span>thank you</div><!--end:1695843630162--><><!--begin:1695843655606--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695843655_co>:&nbsp;</b></span>You are welcome!</div><!--end:1695843655606--><><!--begin:1695843736504--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695843736_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1695843736504--><><!--begin:1695843953335--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695843953_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1695843953335--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'assessment is glitched\r\nTiffany has joined the chat.\r\nTiffany: Hi, anthony!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nanthony: broke and hate my job. trying to finish this training.\r\nTiffany: One moment while I look you up please\r\nTiffany: I see your training is training out excessively which can cause these errors to occur.  \r\nTiffany: I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.Going forward, avoid the following while training and follow these Tips:*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)*Remain fully engaged in the course while training.*Refrain from:1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehensionFinally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.Can I help with anything else today?\r\nanthony: thank you\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('320482579C2', 1695844054, 1695848008, 2, 19, 10, 7, 0, 0, 0, 0, 4112, 0, 0, 0, 0, 'Melanie', 'melanie.houghton@carmeuse.com', '143.170.73.222', '8b738f13ce44ea96c212672a0d8e37e8', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Carmeuse-cus-', 'Will the IATA training give me the official IATA certification needed for UPS International dangerous goods shipping?', '<div class=\'ca\'><div class=\'info_box\'><i>Will the IATA training give me the official IATA certification needed for UPS International dangerous goods shipping?</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1695844110077--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695844110_co>:&nbsp;</b></span>Just a moment while I look this up Melanie</div><!--end:1695844110077--><><!--begin:1695844688226--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695844688_co>:&nbsp;</b></span>Sorry for the wait - just 1 more minute please</div><!--end:1695844688226--><><!--begin:1695844907349--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695844907_co>:&nbsp;</b></span>The IATA (Dangerous Goods Transportation) Training Class covers Our IATA Dangerous Goods Transportation Training Course covers all training requirements under IATA and ICAO.</div><!--end:1695844907349--><><!--begin:1695845265259--><div class=\'cv\'><span class=\'notranslate\'><b>Melanie<timestamp_1695845265_cv>:&nbsp;</b></span>I guess that&#39;s a yes?  And I had DOT training with cert in 7/2022 so I want to make sure that means I can take the IATA training and get a certificate.</div><!--end:1695845265259--><><!--begin:1695845361019--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695845360_co>:&nbsp;</b></span>Yes - in order to take the IATA class you need to have a current DOT certification.  Your Dot is nit due until 7/2025</div><!--end:1695845361019--><><!--begin:1695845690349--><div class=\'cv\'><span class=\'notranslate\'><b>Melanie<timestamp_1695845690_cv>:&nbsp;</b></span>Ok, so will sign up for the online course.  Can I get you a PO and start the course.  Do you have any more current CDs of the IATA manual?</div><!--end:1695845690349--><><!--begin:1695845746062--><div class=\'cv\'><span class=\'notranslate\'><b>Melanie<timestamp_1695845746_cv>:&nbsp;</b></span>I mean - do you have a IATA 2023 manual?</div><!--end:1695845746062--><><!--begin:1695845837207--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695845837_co>:&nbsp;</b></span>When you register for the class you need to choose Purchase Order as the payment Option.  From there you will get directions on sending in the PO.</div><!--end:1695845837207--><><!--begin:1695845915966--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695845915_co>:&nbsp;</b></span>Here is the link to the IATA manuals that we have available.  <a href=\'https://csregs.com/search?type=product%2Ccollection&q=iata\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/search?type=product%2Ccollection&q=iata</a></div><!--end:1695845915966--><><!--begin:1695847381603--><div class=\'cv\'><span class=\'notranslate\'><b>Melanie<timestamp_1695847381_cv>:&nbsp;</b></span>Do you still have a training fee or additional charge (for the PO)</div><!--end:1695847381603--><><!--begin:1695847440953--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695847440_co>:&nbsp;</b></span>YES</div><!--end:1695847440953--><><!--begin:1695847541568--><div class=\'cv\'><span class=\'notranslate\'><b>Melanie<timestamp_1695847541_cv>:&nbsp;</b></span>can you tell me what the fee amount is so I can add it to the PO?  Thanks,</div><!--end:1695847541568--><><!--begin:1695847659833--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695847659_co>:&nbsp;</b></span>The total for the class w/ a PO is $250</div><!--end:1695847659833--><><!--begin:1695847711445--><div class=\'cv\'><span class=\'notranslate\'><b>Melanie<timestamp_1695847711_cv>:&nbsp;</b></span>Thanks for all your help.  I&#39;ll sign up once I have the PO.</div><!--end:1695847711445--><><!--begin:1695847716733--><div class=\'cv\'><span class=\'notranslate\'><b>Melanie<timestamp_1695847716_cv>:&nbsp;</b></span>Bye</div><!--end:1695847716733--><><!--begin:1695847988045--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695847987_co>:&nbsp;</b></span>Have a wonderful day!!</div><!--end:1695847988045--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Will the IATA training give me the official IATA certification needed for UPS International dangerous goods shipping?\r\nTracy has joined the chat.\r\nTracy: Just a moment while I look this up Melanie\r\nTracy: Sorry for the wait - just 1 more minute please\r\nTracy: The IATA (Dangerous Goods Transportation) Training Class covers Our IATA Dangerous Goods Transportation Training Course covers all training requirements under IATA and ICAO.\r\nMelanie: I guess that&#39;s a yes?  And I had DOT training with cert in 7/2022 so I want to make sure that means I can take the IATA training and get a certificate.\r\nTracy: Yes - in order to take the IATA class you need to have a current DOT certification.  Your Dot is nit due until 7/2025\r\nMelanie: Ok, so will sign up for the online course.  Can I get you a PO and start the course.  Do you have any more current CDs of the IATA manual?\r\nMelanie: I mean - do you have a IATA 2023 manual?\r\nTracy: When you register for the class you need to choose Purchase Order as the payment Option.  From there you will get directions on sending in the PO.\r\nTracy: Here is the link to the IATA manuals that we have available.  https://csregs.com/search?type=product%2Ccollection&q=iata\r\nMelanie: Do you still have a training fee or additional charge (for the PO)\r\nTracy: YES\r\nMelanie: can you tell me what the fee amount is so I can add it to the PO?  Thanks,\r\nTracy: The total for the class w/ a PO is $250\r\nMelanie: Thanks for all your help.  I&#39;ll sign up once I have the PO.\r\nMelanie: Bye\r\nTracy: Have a wonderful day!!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('32048312579', 1695844596, 1695844813, 2, 23, 6, 3, 0, 0, 0, 0, 2845, 0, 0, 0, 0, 'James Zemartis', 'jzemartis@ramboll.com', '67.217.179.115', 'ae8de160679aa44e0e73f5a04a0fc96e', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Ramboll-cus-', 'Hello! I’ve been given information regarding my upcoming 40-Hr Hazwoper training but it does not include a schedule for the course. I was just wondering what times each day the course will run for. ', '<div class=\'ca\'><div class=\'info_box\'><i>Hello! I’ve been given information regarding my upcoming 40-Hr Hazwoper training but it does not include a schedule for the course. I was just wondering what times each day the course will run for. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1695844600946--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695844600_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>James Zemartis</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1695844600946--><><!--begin:1695844610293--><div class=\'cv\'><span class=\'notranslate\'><b>James Zemartis<timestamp_1695844610_cv>:&nbsp;</b></span>I’m good thanks, how are you?</div><!--end:1695844610293--><><!--begin:1695844626007--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695844625_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1695844626007--><><!--begin:1695844650047--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695844649_co>:&nbsp;</b></span>Our 40-Hour HAZWOPER seminar classes run 4/10-hour days usually 8:00am to 6:00pm</div><!--end:1695844650047--><><!--begin:1695844691001--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695844690_co>:&nbsp;</b></span>Tuesday through Friday</div><!--end:1695844691001--><><!--begin:1695844694858--><div class=\'cv\'><span class=\'notranslate\'><b>James Zemartis<timestamp_1695844694_cv>:&nbsp;</b></span>And is there a break for lunch or is it just straight through?</div><!--end:1695844694858--><><!--begin:1695844714102--><div class=\'cv\'><span class=\'notranslate\'><b>James Zemartis<timestamp_1695844714_cv>:&nbsp;</b></span>I know these are simple questions but nothing is provided in the confirmation email. </div><!--end:1695844714102--><><!--begin:1695844719967--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695844719_co>:&nbsp;</b></span>There is a break yes but we do not provide lunch.  </div><!--end:1695844719967--><><!--begin:1695844749001--><div class=\'cv\'><span class=\'notranslate\'><b>James Zemartis<timestamp_1695844749_cv>:&nbsp;</b></span>That’s fine, and are there any materials we need to bring or is workbook/textbooks provided?</div><!--end:1695844749001--><><!--begin:1695844789615--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695844789_co>:&nbsp;</b></span>Just bring a photo ID and a pen if you would like and we will supply the student manual. </div><!--end:1695844789615--><><!--begin:1695844809868--><div class=\'cv\'><span class=\'notranslate\'><b>James Zemartis<timestamp_1695844809_cv>:&nbsp;</b></span>Ok great, thanks so much. </div><!--end:1695844809868--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello! I’ve been given information regarding my upcoming 40-Hr Hazwoper training but it does not include a schedule for the course. I was just wondering what times each day the course will run for. \r\nTiffany has joined the chat.\r\nTiffany: Hi, James Zemartis!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJames Zemartis: I’m good thanks, how are you?\r\nTiffany: I am good thank you!\r\nTiffany: Our 40-Hour HAZWOPER seminar classes run 4/10-hour days usually 8:00am to 6:00pm\r\nTiffany: Tuesday through Friday\r\nJames Zemartis: And is there a break for lunch or is it just straight through?\r\nJames Zemartis: I know these are simple questions but nothing is provided in the confirmation email. \r\nTiffany: There is a break yes but we do not provide lunch.  \r\nJames Zemartis: That’s fine, and are there any materials we need to bring or is workbook/textbooks provided?\r\nTiffany: Just bring a photo ID and a pen if you would like and we will supply the student manual. \r\nJames Zemartis: Ok great, thanks so much. \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('320552277BN', 1695913754, 1695914920, 2, 19, 12, 10, 0, 0, 0, 0, 3712, 0, 0, 0, 0, 'IRENA PETROVIC', 'Irena.petrovic@ezag.com', '64.47.152.74', 'e2c0fa2f1b2bc65d50878a02ad5e239e', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-ECKERT AND ZIEGLER ISOTOPE PRODUCTS-cus-', 'PLEASE HELP ME ASSIGN STUDENTS FOR THE COURSES WHICH I JUST ORDERD ONLINE, I TRIED TO ADD EMAIL INVITATION AND DID NOT SUCCEDED, LOOK LIKE IT IS NOT PROCESSING REQUEST FOR SENDING EMAIL INVITATIONS.', '<div class=\'ca\'><div class=\'info_box\'><i>PLEASE HELP ME ASSIGN STUDENTS FOR THE COURSES WHICH I JUST ORDERD ONLINE, I TRIED TO ADD EMAIL INVITATION AND DID NOT SUCCEDED, LOOK LIKE IT IS NOT PROCESSING REQUEST FOR SENDING EMAIL INVITATIONS.</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1695913802671--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1695913802_cv>:&nbsp;</b></span>COULD YOU HELP ME PLEASE ?</div><!--end:1695913802671--><><!--begin:1695913820487--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695913820_co>:&nbsp;</b></span>Just a moment while I look into this please</div><!--end:1695913820487--><><!--begin:1695913862845--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1695913862_cv>:&nbsp;</b></span>IT IS AKING ME FOR ACLIENT id?</div><!--end:1695913862845--><><!--begin:1695913887092--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1695913887_cv>:&nbsp;</b></span>i ORDERED COURSES FOR SEVERAL PEOPLE IN MY COMPANY?</div><!--end:1695913887092--><><!--begin:1695913923123--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695913922_co>:&nbsp;</b></span>Just a moment while I look this up please</div><!--end:1695913923123--><><!--begin:1695913935100--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1695913935_cv>:&nbsp;</b></span>OK</div><!--end:1695913935100--><><!--begin:1695914107544--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695914107_co>:&nbsp;</b></span>Irene did you receive the 2 emails from us? One is titled Course Authorization and the other is your receipt</div><!--end:1695914107544--><><!--begin:1695914235600--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1695914235_cv>:&nbsp;</b></span>YES AND I TRIED TO ADD EMAIL ADRESS AND INVITE WORKERS TO THE COURSE AND AFTER I PROCEED, IT IS ASKING ME FOR MY CLIENT id I GOT TOTALY CONFUSED, COULD YOU PLEAS E CHECK IF I ASSIGNED pETER LEIRA AND ABEL RICANO TO 24 H HAZWOPER, I DID NOT SEE IT/</div><!--end:1695914235600--><><!--begin:1695914334572--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1695914334_cv>:&nbsp;</b></span>I BELEVE THAT I NEED CLIEN iD IF I AM ASSIGNED FOR THE COURSE.</div><!--end:1695914334572--><><!--begin:1695914358482--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695914358_co>:&nbsp;</b></span>Irene you need to click on the Let&#39;s get started limk in the Course Authorization email first</div><!--end:1695914358482--><><!--begin:1695914382061--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1695914382_cv>:&nbsp;</b></span>i AM YOUR CUSTOMER FOR 20 YESRS AND ASSIGNED SO MENY TRAINOINGS TO THE WORKERS</div><!--end:1695914382061--><><!--begin:1695914454065--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695914453_co>:&nbsp;</b></span>Irene give me a call so I can get this figured out for you please.  <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a></div><!--end:1695914454065--><><!--begin:1695914764402--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1695914764_cv>:&nbsp;</b></span>SURE</div><!--end:1695914764402--><><!--begin:1695914887811--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1695914887_cv>:&nbsp;</b></span>EXT NO?</div><!--end:1695914887811--><><!--begin:1695914920673--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1695914920_cv>:&nbsp;</b></span>CUSTOMER SERVICE</div><!--end:1695914920673--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'PLEASE HELP ME ASSIGN STUDENTS FOR THE COURSES WHICH I JUST ORDERD ONLINE, I TRIED TO ADD EMAIL INVITATION AND DID NOT SUCCEDED, LOOK LIKE IT IS NOT PROCESSING REQUEST FOR SENDING EMAIL INVITATIONS.\r\nTracy has joined the chat.\r\nIRENA PETROVIC: COULD YOU HELP ME PLEASE ?\r\nTracy: Just a moment while I look into this please\r\nIRENA PETROVIC: IT IS AKING ME FOR ACLIENT id?\r\nIRENA PETROVIC: i ORDERED COURSES FOR SEVERAL PEOPLE IN MY COMPANY?\r\nTracy: Just a moment while I look this up please\r\nIRENA PETROVIC: OK\r\nTracy: Irene did you receive the 2 emails from us? One is titled Course Authorization and the other is your receipt\r\nIRENA PETROVIC: YES AND I TRIED TO ADD EMAIL ADRESS AND INVITE WORKERS TO THE COURSE AND AFTER I PROCEED, IT IS ASKING ME FOR MY CLIENT id I GOT TOTALY CONFUSED, COULD YOU PLEAS E CHECK IF I ASSIGNED pETER LEIRA AND ABEL RICANO TO 24 H HAZWOPER, I DID NOT SEE IT/\r\nIRENA PETROVIC: I BELEVE THAT I NEED CLIEN iD IF I AM ASSIGNED FOR THE COURSE.\r\nTracy: Irene you need to click on the Let&#39;s get started limk in the Course Authorization email first\r\nIRENA PETROVIC: i AM YOUR CUSTOMER FOR 20 YESRS AND ASSIGNED SO MENY TRAINOINGS TO THE WORKERS\r\nTracy: Irene give me a call so I can get this figured out for you please.  tel:8007112706\r\nIRENA PETROVIC: SURE\r\nIRENA PETROVIC: EXT NO?\r\nIRENA PETROVIC: CUSTOMER SERVICE\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('320645865ZR', 1696007343, 1696007703, 2, 23, 13, 9, 0, 0, 0, 0, 2400, 0, 0, 0, 0, 'Sydney Schreppler', 'sydney@savor-it.com', '164.152.140.98', '6139ad899852aaf310ea66e67e89da09', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Savor Foods Ltd-cus-', 'I\'m interested in your laboratory safety online training. Can you tell me what kind of course completion information you provide for compliance? ', '<div class=\'ca\'><div class=\'info_box\'><i>I\'m interested in your laboratory safety online training. Can you tell me what kind of course completion information you provide for compliance? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1696007347864--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696007347_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sydney Schreppler</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1696007347864--><><!--begin:1696007382104--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696007381_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company.  <br><br>All course fees must be paid before a certificate is released.</div><!--end:1696007382104--><><!--begin:1696007420506--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696007420_co>:&nbsp;</b></span>Laboratory Safety-Online course certificate will say as per 29 CFR 1910.1450<br></div><!--end:1696007420506--><><!--begin:1696007577983--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696007577_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1696007577983--><><!--begin:1696007601276--><div class=\'cv\'><span class=\'notranslate\'><b>Sydney Schreppler<timestamp_1696007601_cv>:&nbsp;</b></span>Thank you! that&#39;s very helpful</div><!--end:1696007601276--><><!--begin:1696007611108--><div class=\'cv\'><span class=\'notranslate\'><b>Sydney Schreppler<timestamp_1696007611_cv>:&nbsp;</b></span>I don&#39;t need any other info, thanks</div><!--end:1696007611108--><><!--begin:1696007628502--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696007628_co>:&nbsp;</b></span>You are welcome! My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1696007628502--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I\'m interested in your laboratory safety online training. Can you tell me what kind of course completion information you provide for compliance? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Sydney Schreppler!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company.  All course fees must be paid before a certificate is released.\r\nTiffany: Laboratory Safety-Online course certificate will say as per 29 CFR 1910.1450\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nSydney Schreppler: Thank you! that&#39;s very helpful\r\nSydney Schreppler: I don&#39;t need any other info, thanks\r\nTiffany: You are welcome! My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('320904911T5', 1696266400, 1696266573, 2, 23, 24, 6, 0, 0, 0, 0, 2494, 0, 0, 0, 0, 'Ember', 'ejensen@ptiasbestos.com', '75.98.156.246', '32376f73e548fe6a9541546ee5ca1b6e', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Pacific Technologies, Inc-cus-', 'Is there a 16 hour option that is online? Why does the 40 hours have an online option when it also requires hands-on training?', '<div class=\'ca\'><div class=\'info_box\'><i>Is there a 16 hour option that is online? Why does the 40 hours have an online option when it also requires hands-on training?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1696266404764--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696266404_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ember</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1696266404764--><><!--begin:1696266430812--><div class=\'cv\'><span class=\'notranslate\'><b>Ember<timestamp_1696266430_cv>:&nbsp;</b></span>Great.  Thanks.  You?</div><!--end:1696266430812--><><!--begin:1696266454655--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696266454_co>:&nbsp;</b></span>Good thank you!</div><!--end:1696266454655--><><!--begin:1696266462176--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696266462_co>:&nbsp;</b></span>Our 16-hours does NOT have an online option as it also requires a hands-on portion.  </div><!--end:1696266462176--><><!--begin:1696266499714--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696266499_co>:&nbsp;</b></span>With both our online 40-Hour HAZWOPER courses you receive the same overall certification and both include the hands-on component.<br><br>Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.<br><br>With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.</div><!--end:1696266499714--><><!--begin:1696266570426--><div class=\'cv\'><span class=\'notranslate\'><b>Ember<timestamp_1696266570_cv>:&nbsp;</b></span>Okay.  Thanks</div><!--end:1696266570426--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Is there a 16 hour option that is online? Why does the 40 hours have an online option when it also requires hands-on training?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ember!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nEmber: Great.  Thanks.  You?\r\nTiffany: Good thank you!\r\nTiffany: Our 16-hours does NOT have an online option as it also requires a hands-on portion.  \r\nTiffany: With both our online 40-Hour HAZWOPER courses you receive the same overall certification and both include the hands-on component.Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.\r\nEmber: Okay.  Thanks\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('320981444CZ', 1696342920, 1696343159, 2, 19, 11, 7, 0, 0, 0, 0, 1744, 0, 0, 0, 0, 'Joseph Lanese', 'Joseph.Lanese@orioncarbons.com', '12.161.103.227', 'cfb7a2c9aa992fd24da245166ad63597', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Orion Engineered Carbons-cus-', 'I am an EHS manager and have taken courses for my own development through Compliance Solutions in the past.  I am very interested in the Platinum Library Pass.  My question is: if I were to purchase this subscription, can I have all of my employees use this pass to get training?  Or does each subscription link to an individual person (Meaning each one of my employees I would have to buy a pass)?', '<div class=\'ca\'><div class=\'info_box\'><i>I am an EHS manager and have taken courses for my own development through Compliance Solutions in the past.  I am very interested in the Platinum Library Pass.  My question is: if I were to purchase this subscription, can I have all of my employees use this pass to get training?  Or does each subscription link to an individual person (Meaning each one of my employees I would have to buy a pass)?</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1696342984336--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696342984_co>:&nbsp;</b></span>Good Morning Joseph!</div><!--end:1696342984336--><><!--begin:1696343008133--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Lanese<timestamp_1696343008_cv>:&nbsp;</b></span>Good morning Tracy</div><!--end:1696343008133--><><!--begin:1696343103162--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696343103_co>:&nbsp;</b></span>The course in the Library Pass can only be taken by 1 person.  Each of the passes are set up under 1 participants name</div><!--end:1696343103162--><><!--begin:1696343144034--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Lanese<timestamp_1696343144_cv>:&nbsp;</b></span>Okay thank you!</div><!--end:1696343144034--><><!--begin:1696343145664--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696343145_co>:&nbsp;</b></span>Does that answer your question?</div><!--end:1696343145664--><><!--begin:1696343153179--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Lanese<timestamp_1696343153_cv>:&nbsp;</b></span>yes it does</div><!--end:1696343153179--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am an EHS manager and have taken courses for my own development through Compliance Solutions in the past.  I am very interested in the Platinum Library Pass.  My question is: if I were to purchase this subscription, can I have all of my employees use this pass to get training?  Or does each subscription link to an individual person (Meaning each one of my employees I would have to buy a pass)?\r\nTracy has joined the chat.\r\nTracy: Good Morning Joseph!\r\nJoseph Lanese: Good morning Tracy\r\nTracy: The course in the Library Pass can only be taken by 1 person.  Each of the passes are set up under 1 participants name\r\nJoseph Lanese: Okay thank you!\r\nTracy: Does that answer your question?\r\nJoseph Lanese: yes it does\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('321079010QG', 1696440485, 1696441066, 2, 23, 10, 8, 0, 0, 0, 0, 3085, 0, 0, 0, 0, 'IRENA PETROVIC', 'Irena.petrovic@ezag.com', '64.47.152.74', '326fca7a883e730f492734a35cdabe86', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Eckert & Ziegler Isotope Products-cus-', 'Hi,\r\nI have a question about certificates for Petter Leira, Scott Crowell?\r\nAre you going to send us certifications in mail, or you can send online certs?\r\nThanks', '<div class=\'ca\'><div class=\'info_box\'><i>Hi,\r\nI have a question about certificates for Petter Leira, Scott Crowell?\r\nAre you going to send us certifications in mail, or you can send online certs?\r\nThanks</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1696440488178--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696440488_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>IRENA PETROVIC</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1696440488178--><><!--begin:1696440529713--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696440529_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. <br><br>All course fees must be paid before a certificate is released. </div><!--end:1696440529713--><><!--begin:1696440542011--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1696440542_cv>:&nbsp;</b></span>could i get certificates for completed trainings for Petter Leira and Scott Crowell via e-mail?</div><!--end:1696440542011--><><!--begin:1696440596850--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1696440597_cv>:&nbsp;</b></span>All courses are paid via CC.</div><!--end:1696440596850--><><!--begin:1696440625054--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696440624_co>:&nbsp;</b></span>There is a $10.00 per certificate fee for all expedited certificates via PDF/email. </div><!--end:1696440625054--><><!--begin:1696440647564--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696440647_co>:&nbsp;</b></span>If you want to do that please submit a request here: <a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a></div><!--end:1696440647564--><><!--begin:1696440734493--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1696440734_cv>:&nbsp;</b></span>OK thanks. </div><!--end:1696440734493--><><!--begin:1696440775124--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696440774_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1696440775124--><><!--begin:1696441063380--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696441063_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1696441063380--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hi,\r\nI have a question about certificates for Petter Leira, Scott Crowell?\r\nAre you going to send us certifications in mail, or you can send online certs?\r\nThanks\r\nTiffany has joined the chat.\r\nTiffany: Hi, IRENA PETROVIC!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. All course fees must be paid before a certificate is released. \r\nIRENA PETROVIC: could i get certificates for completed trainings for Petter Leira and Scott Crowell via e-mail?\r\nIRENA PETROVIC: All courses are paid via CC.\r\nTiffany: There is a $10.00 per certificate fee for all expedited certificates via PDF/email. \r\nTiffany: If you want to do that please submit a request here: https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\r\nIRENA PETROVIC: OK thanks. \r\nTiffany: Is there anything else I can assist you with?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3210858203R', 1696447319, 1696447616, 2, 23, 33, 10, 0, 0, 0, 0, 2775, 0, 0, 0, 0, 'Summer Hitchens', 'summer.hitchens@impactcandt.com', '97.70.76.175', 'f5d35ec90c6146fb87c4de25f6b30306', 'Select Area of Inquiry:-_-Other-cus-Company-_-Impact Compliance & Testing, Inc.-cus-', 'Where is the list of in-person, hands on training for the 40-hr OSHA HAZWOPER training located?  We want to make sure there is an opportunity in the metro Detroit area for the hands on portion for approximately 7 employees.', '<div class=\'ca\'><div class=\'info_box\'><i>Where is the list of in-person, hands on training for the 40-hr OSHA HAZWOPER training located?  We want to make sure there is an opportunity in the metro Detroit area for the hands on portion for approximately 7 employees.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1696447322888--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696447322_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Summer Hitchens</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1696447322888--><><!--begin:1696447336868--><div class=\'cv\'><span class=\'notranslate\'><b>Summer Hitchens<timestamp_1696447335_cv>:&nbsp;</b></span>Good thank you</div><!--end:1696447336868--><><!--begin:1696447347109--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696447346_co>:&nbsp;</b></span>The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). </div><!--end:1696447347109--><><!--begin:1696447356585--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696447356_co>:&nbsp;</b></span>Please use the 8-HOUR HAZWOPER ANNUAL REFRESHER page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training. </div><!--end:1696447356585--><><!--begin:1696447360910--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696447360_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1696447360910--><><!--begin:1696447485338--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696447485_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1696447485338--><><!--begin:1696447504429--><div class=\'cv\'><span class=\'notranslate\'><b>Summer Hitchens<timestamp_1696447503_cv>:&nbsp;</b></span>no that is it thank you</div><!--end:1696447504429--><><!--begin:1696447607759--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696447607_co>:&nbsp;</b></span>You are welcome! You can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1696447607759--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Where is the list of in-person, hands on training for the 40-hr OSHA HAZWOPER training located?  We want to make sure there is an opportunity in the metro Detroit area for the hands on portion for approximately 7 employees.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Summer Hitchens!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSummer Hitchens: Good thank you\r\nTiffany: The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). \r\nTiffany: Please use the 8-HOUR HAZWOPER ANNUAL REFRESHER page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training. \r\nTiffany: https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nSummer Hitchens: no that is it thank you\r\nTiffany: You are welcome! You can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('321243508WQ', 1696604983, 1696605431, 2, 23, 10, 7, 0, 0, 0, 0, 2885, 0, 0, 0, 0, 'brian emrich', 'brianemrich1@gmail.com', '173.220.143.2', 'c265c1aeb31148403bdff8f6059f2b45', 'Select Area of Inquiry:-_-Other-cus-Company-_-american pipeline solutions-cus-', 'i recently completed my 40hr osha class. how do i access my final exam? my test code is\r\n23PWC926CS', '<div class=\'ca\'><div class=\'info_box\'><i>i recently completed my 40hr osha class. how do i access my final exam? my test code is\r\n23PWC926CS</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1696604986780--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696604986_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>brian emrich</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1696604986780--><><!--begin:1696605002745--><div class=\'cv\'><span class=\'notranslate\'><b>brian emrich<timestamp_1696605002_cv>:&nbsp;</b></span>peachy</div><!--end:1696605002745--><><!--begin:1696605021219--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696605021_co>:&nbsp;</b></span>You need to log into your online account first</div><!--end:1696605021219--><><!--begin:1696605022520--><div class=\'cv\'><span class=\'notranslate\'><b>brian emrich<timestamp_1696605022_cv>:&nbsp;</b></span>how do i access my final exam?</div><!--end:1696605022520--><><!--begin:1696605070964--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696605070_co>:&nbsp;</b></span>I show your online course expired so I have given you a 30-day extension at no fee until 11/02/2023 to complete the exam.</div><!--end:1696605070964--><><!--begin:1696605107779--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696605107_co>:&nbsp;</b></span>After you log into your account select your 40-Hour course and the last 2 modules will be the password area and the exam.</div><!--end:1696605107779--><><!--begin:1696605141145--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696605140_co>:&nbsp;</b></span>Remember you only have three attempts at the final exam and you need to score a 70% or better to pass.</div><!--end:1696605141145--><><!--begin:1696605161656--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696605161_co>:&nbsp;</b></span>If you are currently logged in please refresh your page to see your course</div><!--end:1696605161656--><><!--begin:1696605185406--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696605185_co>:&nbsp;</b></span>Is there anything else I can assist you with for today?</div><!--end:1696605185406--><><!--begin:1696605432117--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696605431_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1696605432117--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'i recently completed my 40hr osha class. how do i access my final exam? my test code is\r\n23PWC926CS\r\nTiffany has joined the chat.\r\nTiffany: Hi, brian emrich!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nbrian emrich: peachy\r\nTiffany: You need to log into your online account first\r\nbrian emrich: how do i access my final exam?\r\nTiffany: I show your online course expired so I have given you a 30-day extension at no fee until 11/02/2023 to complete the exam.\r\nTiffany: After you log into your account select your 40-Hour course and the last 2 modules will be the password area and the exam.\r\nTiffany: Remember you only have three attempts at the final exam and you need to score a 70% or better to pass.\r\nTiffany: If you are currently logged in please refresh your page to see your course\r\nTiffany: Is there anything else I can assist you with for today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('321248109QK', 1696609589, 1696609782, 2, 19, 14, 10, 0, 0, 0, 0, 1295, 0, 0, 0, 0, 'Amber Bacom', 'abacom@srcinc.com', '74.106.8.242', 'b5fc22179b2ddff35cee6c70e633a39b', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-SRC-cus-', 'I received an email about needing to update the address to sent my certificate, but the reply email address is getting an error with my email. Can I update the address through this chat? I also have a question about my current status and determining if the training I just bought (8-hr) is the correct one I need or not. ', '<div class=\'ca\'><div class=\'info_box\'><i>I received an email about needing to update the address to sent my certificate, but the reply email address is getting an error with my email. Can I update the address through this chat? I also have a question about my current status and determining if the training I just bought (8-hr) is the correct one I need or not. </i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1696609699250--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696609699_co>:&nbsp;</b></span>Amber it would provably be easier if you call us so we can get all of it taken care of for you.  800-711-706</div><!--end:1696609699250--><><!--begin:1696609740301--><div class=\'cv\'><span class=\'notranslate\'><b>Amber Bacom<timestamp_1696609740_cv>:&nbsp;</b></span>Ok. The number looks incomplete - looking online is it <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a>?</div><!--end:1696609740301--><><!--begin:1696609774127--><div class=\'cv\'><span class=\'notranslate\'><b>Amber Bacom<timestamp_1696609774_cv>:&nbsp;</b></span>I will call the customer service number online. Thank you. </div><!--end:1696609774127--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I received an email about needing to update the address to sent my certificate, but the reply email address is getting an error with my email. Can I update the address through this chat? I also have a question about my current status and determining if the training I just bought (8-hr) is the correct one I need or not. \r\nTracy has joined the chat.\r\nTracy: Amber it would provably be easier if you call us so we can get all of it taken care of for you.  800-711-706\r\nAmber Bacom: Ok. The number looks incomplete - looking online is it tel:8007112706?\r\nAmber Bacom: I will call the customer service number online. Thank you. \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('32126726554', 1696628743, 1696628880, 2, 19, 13, 10, 0, 0, 5, 0, 982, 0, 0, 0, 0, 'Michelle Ortiz', 'michelle.ortiz@ecy.wa.gov', '147.55.7.168', '085cdc8083445580a1fda824d9bca756', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Washington State Department of Ecology-cus-', 'Hello, Can you confirm if the in person training October 20th will be taking place? This is the Seattle, 8 hour in person Hazwoper training. This is registered under Jerry Yokel', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, Can you confirm if the in person training October 20th will be taking place? This is the Seattle, 8 hour in person Hazwoper training. This is registered under Jerry Yokel</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1696628802784--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696628802_co>:&nbsp;</b></span>Michelle I&#39;m sorry that class is not confirmed yet.  It is still a little too early</div><!--end:1696628802784--><><!--begin:1696628843722--><div class=\'cv\'><span class=\'notranslate\'><b>Michelle Ortiz<timestamp_1696628843_cv>:&nbsp;</b></span>Ok, thank you</div><!--end:1696628843722--><><!--begin:1696628878860--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696628878_co>:&nbsp;</b></span>Is there anything else I can do for you?</div><!--end:1696628878860--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, Can you confirm if the in person training October 20th will be taking place? This is the Seattle, 8 hour in person Hazwoper training. This is registered under Jerry Yokel\r\nTracy has joined the chat.\r\nTracy: Michelle I&#39;m sorry that class is not confirmed yet.  It is still a little too early\r\nMichelle Ortiz: Ok, thank you\r\nTracy: Is there anything else I can do for you?\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3215083278W', 1696869808, 1696870478, 2, 23, 16, 12, 0, 0, 0, 0, 2023, 0, 0, 0, 0, 'Kevin Murphy', 'kmurphy@hrswater.com', '73.153.58.94', 'aec98367507d9882535802bca9f66c0c', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-HRS Water Consultants-cus-', 'Hello, I just had a quick question regarding your 40-hr HAZWOPER course in Denver. I didn\'t see what time the classes started/ended and was wondering if your could help me out with that.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I just had a quick question regarding your 40-hr HAZWOPER course in Denver. I didn\'t see what time the classes started/ended and was wondering if your could help me out with that.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1696869809972--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696869809_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kevin Murphy</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1696869809972--><><!--begin:1696869832541--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696869832_co>:&nbsp;</b></span>start tiem is 8:00am and end time is approximately 6:00pm</div><!--end:1696869832541--><><!--begin:1696869884349--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696869884_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1696869884349--><><!--begin:1696869849274--><div class=\'cv\'><span class=\'notranslate\'><b>Kevin Murphy<timestamp_1696869995_cv>:&nbsp;</b></span>I think that&#39;s it, thank you!</div><!--end:1696869849274--><><!--begin:1696870026858--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696870026_co>:&nbsp;</b></span>You are welcome!</div><!--end:1696870026858--><><!--begin:1696870059494--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696870059_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1696870059494--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, I just had a quick question regarding your 40-hr HAZWOPER course in Denver. I didn\'t see what time the classes started/ended and was wondering if your could help me out with that.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Kevin Murphy!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: start tiem is 8:00am and end time is approximately 6:00pm\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nKevin Murphy: I think that&#39;s it, thank you!\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('321605932J9', 1696967415, 1696968090, 2, 19, 18, 12, 0, 0, 0, 0, 2865, 0, 0, 0, 0, 'Jacob Nichols', 'jacobmolly12@aol.com', '68.55.175.18', '3dbb478129efa34d215dc1ce390ae5b1', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-none-cus-', 'I am registered for the 8-hour hands- on training to complete my 40-hour class. I was confirmed for this Friday in Detroit/Southfield. I did not get any additional information like the address, time, what to wear, or if I need to bring any paperwork etc. to the class.   ', '<div class=\'ca\'><div class=\'info_box\'><i>I am registered for the 8-hour hands- on training to complete my 40-hour class. I was confirmed for this Friday in Detroit/Southfield. I did not get any additional information like the address, time, what to wear, or if I need to bring any paperwork etc. to the class.   </i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1696967477443--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696967477_co>:&nbsp;</b></span>Jacob just a minute while I look this up</div><!--end:1696967477443--><><!--begin:1696967648799--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696967648_co>:&nbsp;</b></span>Jacob we emailed you all of the confirmed class information on 10/3/23.  Did you check your Spam/Junk mailbox just in case?</div><!--end:1696967648799--><><!--begin:1696967764286--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Nichols<timestamp_1696967763_cv>:&nbsp;</b></span>I will check my junk mailbox now</div><!--end:1696967764286--><><!--begin:1696967819253--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696967819_co>:&nbsp;</b></span>The email address we have on file for you is - <a href=\'mailto:jeffn854@aol.com\' target=\'_blank\' rel=\'noopener noreferrer\'>jeffn854@aol.com</a></div><!--end:1696967819253--><><!--begin:1696967848855--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Nichols<timestamp_1696967847_cv>:&nbsp;</b></span>I just checked but I do not see anything. </div><!--end:1696967848855--><><!--begin:1696967890701--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696967890_co>:&nbsp;</b></span>The email address we have on file for you is - <a href=\'mailto:jeffn854@aol.com\' target=\'_blank\' rel=\'noopener noreferrer\'>jeffn854@aol.com</a>  Is that the correct address??</div><!--end:1696967890701--><><!--begin:1696967910160--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Nichols<timestamp_1696967909_cv>:&nbsp;</b></span>Yes</div><!--end:1696967910160--><><!--begin:1696967976861--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696967976_co>:&nbsp;</b></span>The email address I see on this chat is - <a href=\'mailto:jacobmolly12@aol.com\' target=\'_blank\' rel=\'noopener noreferrer\'>jacobmolly12@aol.com</a> I can try sending the email to this address if you would like?</div><!--end:1696967976861--><><!--begin:1696968035023--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Nichols<timestamp_1696968034_cv>:&nbsp;</b></span>That would be fine, Thank you</div><!--end:1696968035023--><><!--begin:1696968081614--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696968081_co>:&nbsp;</b></span>My pleasure!!  You should have it in about 5 minutes.</div><!--end:1696968081614--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am registered for the 8-hour hands- on training to complete my 40-hour class. I was confirmed for this Friday in Detroit/Southfield. I did not get any additional information like the address, time, what to wear, or if I need to bring any paperwork etc. to the class.   \r\nTracy has joined the chat.\r\nTracy: Jacob just a minute while I look this up\r\nTracy: Jacob we emailed you all of the confirmed class information on 10/3/23.  Did you check your Spam/Junk mailbox just in case?\r\nJacob Nichols: I will check my junk mailbox now\r\nTracy: The email address we have on file for you is - mailto:jeffn854@aol.com\r\nJacob Nichols: I just checked but I do not see anything. \r\nTracy: The email address we have on file for you is - mailto:jeffn854@aol.com  Is that the correct address??\r\nJacob Nichols: Yes\r\nTracy: The email address I see on this chat is - mailto:jacobmolly12@aol.com I can try sending the email to this address if you would like?\r\nJacob Nichols: That would be fine, Thank you\r\nTracy: My pleasure!!  You should have it in about 5 minutes.\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('32161083448', 1696972310, 1696974092, 2, 23, 11, 6, 0, 0, 5, 0, 5278, 0, 0, 0, 0, 'Denice Barnes', 'denice.barnes@santacruzcounty.us', '63.194.190.100', '5f50089258e8231d57ea023b439bec9a', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Santa Cruz County Environmental Health-cus-', 'We have one employee in the San Jose, CA, 10/13 HAZWOPER Refresher class (8 hr). We would like to register another employee for the same class. Is this possible?', '<div class=\'ca\'><div class=\'info_box\'><i>We have one employee in the San Jose, CA, 10/13 HAZWOPER Refresher class (8 hr). We would like to register another employee for the same class. Is this possible?</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1696972374543--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696972374_co>:&nbsp;</b></span>Yes we do have seats still available.  Just register through the website</div><!--end:1696972374543--><><!--begin:1696972455352--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1696972455_cv>:&nbsp;</b></span>Online it says the class is full</div><!--end:1696972455352--><><!--begin:1696972505309--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696972505_co>:&nbsp;</b></span>They must have just put that up.  I am sorry that class is full</div><!--end:1696972505309--><><!--begin:1696972549643--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1696972549_cv>:&nbsp;</b></span>Earlier today they said they would check & call me back.</div><!--end:1696972549643--><><!--begin:1696972605766--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696972605_co>:&nbsp;</b></span>Who were you speaking with at that time?</div><!--end:1696972605766--><><!--begin:1696972725623--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1696972725_cv>:&nbsp;</b></span>I don&#39;t know--just the person who answered the 800 number</div><!--end:1696972725623--><><!--begin:1696972821008--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696972820_co>:&nbsp;</b></span>Just a minute let me check?</div><!--end:1696972821008--><><!--begin:1696973034897--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696973034_co>:&nbsp;</b></span>Just q more minute please</div><!--end:1696973034897--><><!--begin:1696973045117--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1696973045_cv>:&nbsp;</b></span>No worries</div><!--end:1696973045117--><><div class=\'ca\'>Transferring chat to <top><b>Tiffany</b>  (Registration & Customer Service)</top><!--opid:23--><!--mapp:0--><!--name:Tiffany--><!--profile_pic:https://cs-chatsupport.com/support/themes/slate/profile.png--><!--deptid:2--><!--department:Registration & Customer Service-->.</div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1696973501337--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696973501_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Denice Barnes</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1696973501337--><><!--begin:1696973537817--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696973537_co>:&nbsp;</b></span>I spoke with you earlier today and was going to call you back now actually</div><!--end:1696973537817--><><!--begin:1696973552366--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1696973552_cv>:&nbsp;</b></span>fine just need to know if our employee can squeeze into your class</div><!--end:1696973552366--><><!--begin:1696973689361--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696973689_co>:&nbsp;</b></span>I have talked with my logistics department and they said if you really need to we can squeeze one more person in.</div><!--end:1696973689361--><><!--begin:1696973705562--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1696973705_cv>:&nbsp;</b></span>Yes! We really need to!</div><!--end:1696973705562--><><!--begin:1696973744010--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696973743_co>:&nbsp;</b></span>I am going to open the website right now and add one seat.  Are you able to get him/her registered now?</div><!--end:1696973744010--><><!--begin:1696973768925--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1696973768_cv>:&nbsp;</b></span>Yes. I&#39;ll do it now.</div><!--end:1696973768925--><><!--begin:1696973797427--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696973797_co>:&nbsp;</b></span>It is available for you now</div><!--end:1696973797427--><><!--begin:1696973815383--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1696973815_cv>:&nbsp;</b></span>On it! Thank you!</div><!--end:1696973815383--><><!--begin:1696973822339--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696973822_co>:&nbsp;</b></span>You are welcome!</div><!--end:1696973822339--><><!--begin:1696973909729--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696973909_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1696973909729--><><!--begin:1696973982058--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1696973982_cv>:&nbsp;</b></span>No this is wonderful. Thank you very much.</div><!--end:1696973982058--><><!--begin:1696974014884--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696974014_co>:&nbsp;</b></span>You are welcome! Have a great rest of your day!</div><!--end:1696974014884--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'We have one employee in the San Jose, CA, 10/13 HAZWOPER Refresher class (8 hr). We would like to register another employee for the same class. Is this possible?\r\nTracy has joined the chat.\r\nTracy: Yes we do have seats still available.  Just register through the website\r\nDenice Barnes: Online it says the class is full\r\nTracy: They must have just put that up.  I am sorry that class is full\r\nDenice Barnes: Earlier today they said they would check & call me back.\r\nTracy: Who were you speaking with at that time?\r\nDenice Barnes: I don&#39;t know--just the person who answered the 800 number\r\nTracy: Just a minute let me check?\r\nTracy: Just q more minute please\r\nDenice Barnes: No worries\r\nTransferring chat to Tiffany  (Registration & Customer Service).\r\nTiffany has joined the chat.\r\nTiffany: Hi, Denice Barnes!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I spoke with you earlier today and was going to call you back now actually\r\nDenice Barnes: fine just need to know if our employee can squeeze into your class\r\nTiffany: I have talked with my logistics department and they said if you really need to we can squeeze one more person in.\r\nDenice Barnes: Yes! We really need to!\r\nTiffany: I am going to open the website right now and add one seat.  Are you able to get him/her registered now?\r\nDenice Barnes: Yes. I&#39;ll do it now.\r\nTiffany: It is available for you now\r\nDenice Barnes: On it! Thank you!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nDenice Barnes: No this is wonderful. Thank you very much.\r\nTiffany: You are welcome! Have a great rest of your day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('321687631YN', 1697049108, 1697049313, 2, 23, 12, 7, 0, 0, 5, 0, 3365, 0, 0, 0, 0, 'Vanessa', 'vanessa.lara@ghd.com', '67.29.135.178', '56ee575e5129973302ed92f7c3610cdd', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-GHD-cus-', 'Hi I have completed the OSHA 40 HR HAZWOPER COURSE and was wondering if I could get a copy of my certificate, either hard copy or a pdf?', '<div class=\'ca\'><div class=\'info_box\'><i>Hi I have completed the OSHA 40 HR HAZWOPER COURSE and was wondering if I could get a copy of my certificate, either hard copy or a pdf?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1697049126381--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697049126_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Vanessa</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1697049126381--><><!--begin:1697049140309--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1697049140_cv>:&nbsp;</b></span>I am good thank you1</div><!--end:1697049140309--><><!--begin:1697049152443--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697049152_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. <br><br>All course fees must be paid before a certificate is released.  </div><!--end:1697049152443--><><!--begin:1697049185474--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697049185_co>:&nbsp;</b></span>I show we sent your certificate via US Mail to</div><!--end:1697049185474--><><!--begin:1697049192025--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697049191_co>:&nbsp;</b></span>GHD<br>320 Goddard Way<br>Suite 200<br>Irvine CA 92618</div><!--end:1697049192025--><><!--begin:1697049204489--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1697049204_cv>:&nbsp;</b></span>ah ok thank you!</div><!--end:1697049204489--><><!--begin:1697049221860--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1697049221_cv>:&nbsp;</b></span>If i wanted to get another copy what would the fee be?</div><!--end:1697049221860--><><!--begin:1697049236241--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697049236_co>:&nbsp;</b></span>$10 for a PDF copy</div><!--end:1697049236241--><><!--begin:1697049254610--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697049254_co>:&nbsp;</b></span>To submit a request please do so on the website here <a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a></div><!--end:1697049254610--><><!--begin:1697049265891--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1697049266_cv>:&nbsp;</b></span>Ok thank you so much!</div><!--end:1697049265891--><><!--begin:1697049281948--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697049281_co>:&nbsp;</b></span>You are welcome!</div><!--end:1697049281948--><><!--begin:1697049291387--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697049291_co>:&nbsp;</b></span>Is ther anything else I can assist you with for today?</div><!--end:1697049291387--><><!--begin:1697049306002--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1697049306_cv>:&nbsp;</b></span>Thats all thank you</div><!--end:1697049306002--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hi I have completed the OSHA 40 HR HAZWOPER COURSE and was wondering if I could get a copy of my certificate, either hard copy or a pdf?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Vanessa!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nVanessa: I am good thank you1\r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. All course fees must be paid before a certificate is released.  \r\nTiffany: I show we sent your certificate via US Mail to\r\nTiffany: GHD320 Goddard WaySuite 200Irvine CA 92618\r\nVanessa: ah ok thank you!\r\nVanessa: If i wanted to get another copy what would the fee be?\r\nTiffany: $10 for a PDF copy\r\nTiffany: To submit a request please do so on the website here https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\r\nVanessa: Ok thank you so much!\r\nTiffany: You are welcome!\r\nTiffany: Is ther anything else I can assist you with for today?\r\nVanessa: Thats all thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('321783997EH', 1697145476, 1697145811, 2, 19, 14, 9, 0, 0, 0, 0, 2292, 0, 0, 0, 0, 'Maddison', 'm.tanner@iwscorp.com', '208.98.197.59', '77ef24aa29f3fc1c790076cb145defa0', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-IWS USA CORP-cus-', 'I would like to get a digital copy of a course completed today by one of our employee\'s. He needs the certificate in order to go on-site tomorrow. Thanks. ', '<div class=\'ca\'><div class=\'info_box\'><i>I would like to get a digital copy of a course completed today by one of our employee\'s. He needs the certificate in order to go on-site tomorrow. Thanks. </i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1697145525805--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1697145525_co>:&nbsp;</b></span>Just a minute while I get that information together.</div><!--end:1697145525805--><><!--begin:1697145550236--><div class=\'cv\'><span class=\'notranslate\'><b>Maddison<timestamp_1697145549_cv>:&nbsp;</b></span>Thank you</div><!--end:1697145550236--><><!--begin:1697145652722--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1697145652_co>:&nbsp;</b></span>To order an expedited copy (digital or hard copy) this can be done through our website at: <br><br><a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=4521c020c&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=4521c020c&_ss=r</a><br></div><!--end:1697145652722--><><!--begin:1697145690968--><div class=\'cv\'><span class=\'notranslate\'><b>Maddison<timestamp_1697145690_cv>:&nbsp;</b></span>Okay thank you for the help</div><!--end:1697145690968--><><!--begin:1697145717382--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1697145717_co>:&nbsp;</b></span>My pleasire!</div><!--end:1697145717382--><><!--begin:1697145722466--><div class=\'cv\'><span class=\'notranslate\'><b>Maddison<timestamp_1697145721_cv>:&nbsp;</b></span>It isn&#39;t a replacement certificate though</div><!--end:1697145722466--><><!--begin:1697145732033--><div class=\'cv\'><span class=\'notranslate\'><b>Maddison<timestamp_1697145731_cv>:&nbsp;</b></span>Would that be the proper option?</div><!--end:1697145732033--><><!--begin:1697145776746--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1697145776_co>:&nbsp;</b></span>They are both ordered from the same link</div><!--end:1697145776746--><><!--begin:1697145795266--><div class=\'cv\'><span class=\'notranslate\'><b>Maddison<timestamp_1697145794_cv>:&nbsp;</b></span>Okay trying to order now</div><!--end:1697145795266--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I would like to get a digital copy of a course completed today by one of our employee\'s. He needs the certificate in order to go on-site tomorrow. Thanks. \r\nTracy has joined the chat.\r\nTracy: Just a minute while I get that information together.\r\nMaddison: Thank you\r\nTracy: To order an expedited copy (digital or hard copy) this can be done through our website at: https://csregs.com/products/certificate-replacement?_pos=2&_sid=4521c020c&_ss=r\r\nMaddison: Okay thank you for the help\r\nTracy: My pleasire!\r\nMaddison: It isn&#39;t a replacement certificate though\r\nMaddison: Would that be the proper option?\r\nTracy: They are both ordered from the same link\r\nMaddison: Okay trying to order now\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('321856672H8', 1697218147, 1697218313, 2, 23, 10, 7, 0, 0, 0, 0, 2057, 0, 0, 0, 0, 'Heather', 'h.schulle@iwscorp.com', '162.193.141.33', 'b01723b10b8e3f3e0ca2cff09279ff01', 'Select Area of Inquiry:-_-Other-cus-Company-_-IWS-cus-', 'Hello. I need a copy of my receipt for my expense report and I am unable to locate in my email. ', '<div class=\'ca\'><div class=\'info_box\'><i>Hello. I need a copy of my receipt for my expense report and I am unable to locate in my email. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1697218150572--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697218150_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Heather</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1697218150572--><><!--begin:1697218155773--><div class=\'cv\'><span class=\'notranslate\'><b>Heather<timestamp_1697218157_cv>:&nbsp;</b></span>Im good</div><!--end:1697218155773--><><!--begin:1697218233245--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697218233_co>:&nbsp;</b></span>I just emailed you a receipt now.  Can you please confirm it is what you are looking for?</div><!--end:1697218233245--><><!--begin:1697218243062--><div class=\'cv\'><span class=\'notranslate\'><b>Heather<timestamp_1697218245_cv>:&nbsp;</b></span>Perfect! thank you</div><!--end:1697218243062--><><!--begin:1697218264811--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697218264_co>:&nbsp;</b></span>You are welcome!</div><!--end:1697218264811--><><!--begin:1697218274698--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697218274_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1697218274698--><><!--begin:1697218292381--><div class=\'cv\'><span class=\'notranslate\'><b>Heather<timestamp_1697218294_cv>:&nbsp;</b></span>Nope, that was it</div><!--end:1697218292381--><><!--begin:1697218296327--><div class=\'cv\'><span class=\'notranslate\'><b>Heather<timestamp_1697218298_cv>:&nbsp;</b></span>have a great Friday!</div><!--end:1697218296327--><><!--begin:1697218305352--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697218305_co>:&nbsp;</b></span>You as well!</div><!--end:1697218305352--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello. I need a copy of my receipt for my expense report and I am unable to locate in my email. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Heather!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nHeather: Im good\r\nTiffany: I just emailed you a receipt now.  Can you please confirm it is what you are looking for?\r\nHeather: Perfect! thank you\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nHeather: Nope, that was it\r\nHeather: have a great Friday!\r\nTiffany: You as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('321858307MG', 1697219782, 1697220289, 1, 23, 10, 7, 0, 0, 0, 0, 5320, 0, 0, 0, 0, 'Adrine Kramer', 'adriane.kramer2277@gmail.com', '99.173.137.128', 'ced1880cf49fdffa48e5399ea5fb6e27', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Arcadis-cus-Online Course-_-40 HAZWOPER-cus-', 'I am supposed to start with the introduction and then the courses, but it is only allowing the 8 hour refresher to be available.  Please advise. ', '<div class=\'ca\'><div class=\'info_box\'><i>I am supposed to start with the introduction and then the courses, but it is only allowing the 8 hour refresher to be available.  Please advise. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1697219786122--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697219785_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Adrine Kramer</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1697219786122--><><!--begin:1697219836117--><div class=\'cv\'><span class=\'notranslate\'><b>Adrine Kramer<timestamp_1697219836_cv>:&nbsp;</b></span>Great!</div><!--end:1697219836117--><><!--begin:1697219839904--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697219839_co>:&nbsp;</b></span>What company are you with?</div><!--end:1697219839904--><><!--begin:1697219855021--><div class=\'cv\'><span class=\'notranslate\'><b>Adrine Kramer<timestamp_1697219855_cv>:&nbsp;</b></span>I am trying to find my initial training module for work.</div><!--end:1697219855021--><><!--begin:1697219859173--><div class=\'cv\'><span class=\'notranslate\'><b>Adrine Kramer<timestamp_1697219859_cv>:&nbsp;</b></span>Arcadis</div><!--end:1697219859173--><><!--begin:1697219866148--><div class=\'cv\'><span class=\'notranslate\'><b>Adrine Kramer<timestamp_1697219866_cv>:&nbsp;</b></span>40 hour hazwoper</div><!--end:1697219866148--><><!--begin:1697219908225--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697219908_co>:&nbsp;</b></span>One moment please</div><!--end:1697219908225--><><!--begin:1697219922026--><div class=\'cv\'><span class=\'notranslate\'><b>Adrine Kramer<timestamp_1697219922_cv>:&nbsp;</b></span><span class=\'emoji_chat\'>&#128077;</span></div><!--end:1697219922026--><><!--begin:1697219948009--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697219947_co>:&nbsp;</b></span>Did you complete the original 40 under a different name?</div><!--end:1697219948009--><><!--begin:1697219950051--><div class=\'cv\'><span class=\'notranslate\'><b>Adrine Kramer<timestamp_1697219950_cv>:&nbsp;</b></span>They sent the 8 hour, but I need the 40 hour. </div><!--end:1697219950051--><><!--begin:1697219966603--><div class=\'cv\'><span class=\'notranslate\'><b>Adrine Kramer<timestamp_1697219967_cv>:&nbsp;</b></span>I haven&#39;t had it sent to me yet</div><!--end:1697219966603--><><!--begin:1697219987841--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697219987_co>:&nbsp;</b></span>I see so you need to complete the 40-Horu HAZWOPER and not the 8-Hour Refresher.</div><!--end:1697219987841--><><!--begin:1697220016668--><div class=\'cv\'><span class=\'notranslate\'><b>Adrine Kramer<timestamp_1697220017_cv>:&nbsp;</b></span>Yes, I will complete the 8 hour in person.</div><!--end:1697220016668--><><!--begin:1697220023649--><div class=\'cv\'><span class=\'notranslate\'><b>Adrine Kramer<timestamp_1697220024_cv>:&nbsp;</b></span>I need the 40 hour</div><!--end:1697220023649--><><!--begin:1697220026232--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697220026_co>:&nbsp;</b></span>Since Arcadis has their own training portal I will need you to reach out to the person who assigned the training to you.</div><!--end:1697220026232--><><!--begin:1697220033979--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697220033_co>:&nbsp;</b></span>I show the person as Kristine Laranang</div><!--end:1697220033979--><><!--begin:1697220052380--><div class=\'cv\'><span class=\'notranslate\'><b>Adrine Kramer<timestamp_1697220052_cv>:&nbsp;</b></span>Yes, and she was directed by Tana Barajas.</div><!--end:1697220052380--><><!--begin:1697220094251--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697220094_co>:&nbsp;</b></span>So you would either need to reach out to Kristine or Tana regarding the correct course you need assigned. </div><!--end:1697220094251--><><!--begin:1697220118732--><div class=\'cv\'><span class=\'notranslate\'><b>Adrine Kramer<timestamp_1697220119_cv>:&nbsp;</b></span>Ok, thank you for your time, I will do that!  </div><!--end:1697220118732--><><!--begin:1697220129962--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697220129_co>:&nbsp;</b></span>You are welcome!</div><!--end:1697220129962--><><!--begin:1697220136850--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697220136_co>:&nbsp;</b></span>If you need anything else please let us know.</div><!--end:1697220136850--><><!--begin:1697220264226--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697220264_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1697220264226--><><!--begin:1697220274742--><div class=\'cv\'><span class=\'notranslate\'><b>Adrine Kramer<timestamp_1697220275_cv>:&nbsp;</b></span>Yes, you too!  Thank you!</div><!--end:1697220274742--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am supposed to start with the introduction and then the courses, but it is only allowing the 8 hour refresher to be available.  Please advise. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Adrine Kramer!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAdrine Kramer: Great!\r\nTiffany: What company are you with?\r\nAdrine Kramer: I am trying to find my initial training module for work.\r\nAdrine Kramer: Arcadis\r\nAdrine Kramer: 40 hour hazwoper\r\nTiffany: One moment please\r\nAdrine Kramer: &#128077;\r\nTiffany: Did you complete the original 40 under a different name?\r\nAdrine Kramer: They sent the 8 hour, but I need the 40 hour. \r\nAdrine Kramer: I haven&#39;t had it sent to me yet\r\nTiffany: I see so you need to complete the 40-Horu HAZWOPER and not the 8-Hour Refresher.\r\nAdrine Kramer: Yes, I will complete the 8 hour in person.\r\nAdrine Kramer: I need the 40 hour\r\nTiffany: Since Arcadis has their own training portal I will need you to reach out to the person who assigned the training to you.\r\nTiffany: I show the person as Kristine Laranang\r\nAdrine Kramer: Yes, and she was directed by Tana Barajas.\r\nTiffany: So you would either need to reach out to Kristine or Tana regarding the correct course you need assigned. \r\nAdrine Kramer: Ok, thank you for your time, I will do that!  \r\nTiffany: You are welcome!\r\nTiffany: If you need anything else please let us know.\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nAdrine Kramer: Yes, you too!  Thank you!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('322107067ZK', 1697468541, 1697469268, 2, 23, 8, 5, 0, 0, 0, 0, 1889, 0, 0, 0, 0, 'Emily ODonnell', 'eodonnell@usgs.gov', '158.68.192.200', '1de8bea31bb0e759ae9f2683e421203b', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-USGS-cus-', 'Hello, I am enrolled in the online 32 hour HAZWOPER training and will need to schedule the 8 hour in-person refresher training. Am I able to schedule now for one in December?', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I am enrolled in the online 32 hour HAZWOPER training and will need to schedule the 8 hour in-person refresher training. Am I able to schedule now for one in December?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1697468543748--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697468543_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Emily ODonnell</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1697468543748--><><!--begin:1697468628538--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697468628_co>:&nbsp;</b></span>I just sent you an email with a link to the schedule and information on how to register.</div><!--end:1697468628538--><><!--begin:1697468644746--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697468644_co>:&nbsp;</b></span>You do need to be completed with the online portion before we are able to register you for the hands-on class.</div><!--end:1697468644746--><><!--begin:1697468699878--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697468699_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1697468699878--><><!--begin:1697469267021--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697469266_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1697469267021--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, I am enrolled in the online 32 hour HAZWOPER training and will need to schedule the 8 hour in-person refresher training. Am I able to schedule now for one in December?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Emily ODonnell!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I just sent you an email with a link to the schedule and information on how to register.\r\nTiffany: You do need to be completed with the online portion before we are able to register you for the hands-on class.\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('322192857HX', 1697554351, 1697554535, 2, 23, 29, 9, 0, 0, 0, 1, 2826, 0, 0, 0, 0, 'Heather', 'h.schulle@iwscorp.com', '162.193.141.33', 'b01723b10b8e3f3e0ca2cff09279ff01', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-IWS-cus-', 'I cannot figure out how to login to assign seats for a training class.\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>I cannot figure out how to login to assign seats for a training class.\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1697554356176--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697554356_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Heather</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1697554356176--><><!--begin:1697554365667--><div class=\'cv\'><span class=\'notranslate\'><b>Heather<timestamp_1697554367_cv>:&nbsp;</b></span>HI, Tiffany!</div><!--end:1697554365667--><><!--begin:1697554383010--><div class=\'cv\'><span class=\'notranslate\'><b>Heather<timestamp_1697554384_cv>:&nbsp;</b></span>I feel so silly...i cannot figure out how to login to see the seats i have available to assign to employees</div><!--end:1697554383010--><><!--begin:1697554414165--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697554414_co>:&nbsp;</b></span>Log in Page: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1697554414165--><><!--begin:1697554449292--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697554449_co>:&nbsp;</b></span>Your email will be used with a password you set up.  I can not access the password so please let me know if you need additional assistance.  </div><!--end:1697554449292--><><!--begin:1697554451180--><div class=\'cv\'><span class=\'notranslate\'><b>Heather<timestamp_1697554452_cv>:&nbsp;</b></span>ah! thank you! i saved ut </div><!--end:1697554451180--><><!--begin:1697554459789--><div class=\'cv\'><span class=\'notranslate\'><b>Heather<timestamp_1697554461_cv>:&nbsp;</b></span>i got it! thank you so much</div><!--end:1697554459789--><><!--begin:1697554466656--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697554466_co>:&nbsp;</b></span>Of course!</div><!--end:1697554466656--><><!--begin:1697554470159--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697554469_co>:&nbsp;</b></span>My pleasure!</div><!--end:1697554470159--><><!--begin:1697554478698--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697554478_co>:&nbsp;</b></span>Is there anything else you need assistance with?</div><!--end:1697554478698--><><!--begin:1697554496037--><div class=\'cv\'><span class=\'notranslate\'><b>Heather<timestamp_1697554497_cv>:&nbsp;</b></span>no, that takes care of it. have a great day!</div><!--end:1697554496037--><><!--begin:1697554521666--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697554521_co>:&nbsp;</b></span>You as well!</div><!--end:1697554521666--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I cannot figure out how to login to assign seats for a training class.\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Heather!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nHeather: HI, Tiffany!\r\nHeather: I feel so silly...i cannot figure out how to login to see the seats i have available to assign to employees\r\nTiffany: Log in Page: https://csregsonline.com/\r\nTiffany: Your email will be used with a password you set up.  I can not access the password so please let me know if you need additional assistance.  \r\nHeather: ah! thank you! i saved ut \r\nHeather: i got it! thank you so much\r\nTiffany: Of course!\r\nTiffany: My pleasure!\r\nTiffany: Is there anything else you need assistance with?\r\nHeather: no, that takes care of it. have a great day!\r\nTiffany: You as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3221971528A', 1697558638, 1697558962, 2, 23, 20, 3, 0, 0, 5, 0, 3126, 0, 0, 0, 0, 'Flora', 'flora.errico@dupont.com', '136.226.67.108', '792775bed989c0834fb04974f32e0d83', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Dupont EKC-cus-', 'Whom do I contact if we have not yet received the Hazwoper certificate for one of our employees?  (in-person refresher course taken in Sacramento on 10/6/23)', '<div class=\'ca\'><div class=\'info_box\'><i>Whom do I contact if we have not yet received the Hazwoper certificate for one of our employees?  (in-person refresher course taken in Sacramento on 10/6/23)</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1697558640363--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697558640_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Flora</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1697558640363--><><!--begin:1697558658240--><div class=\'cv\'><span class=\'notranslate\'><b>Flora<timestamp_1697558658_cv>:&nbsp;</b></span>Just fine</div><!--end:1697558658240--><><!--begin:1697558696996--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697558696_co>:&nbsp;</b></span>Can I please have the students name?</div><!--end:1697558696996--><><!--begin:1697558719597--><div class=\'cv\'><span class=\'notranslate\'><b>Flora<timestamp_1697558719_cv>:&nbsp;</b></span><div style=\'padding: 5px; margin-bottom: 5px;\' class=\'\'><a tag=\'link\' href=\'https://cs-chatsupport.com/support/view.php?file=sZNj34z3vQng.png\' target=\'_blank\'><img src=\'https://cs-chatsupport.com/support/web/file_attach/sZNj34z3vQng.png\' style=\'max-width: 100%; max-height: 100%;\' border=0 class=\'round\'><br>sZNj34z3vQng.png</a></div> </div><!--end:1697558719597--><><!--begin:1697558720884--><div class=\'cv\'><span class=\'notranslate\'><b>Flora<timestamp_1697558720_cv>:&nbsp;</b></span>Nicholette Miller-Storm</div><!--end:1697558720884--><><!--begin:1697558831239--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697558831_co>:&nbsp;</b></span>I show she was a late registration.  We have not sent the certificate out just yet.  Once we have her exam back from class showing she has passed the course we will send the certificate at that time.  </div><!--end:1697558831239--><><!--begin:1697558855778--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697558855_co>:&nbsp;</b></span>When mailed the certificate will go to:Shawn Butler<br>DuPont Electronics and Communications<br>2520 Barrington Court<br>Hayward CA 94545-1133</div><!--end:1697558855778--><><!--begin:1697558886917--><div class=\'cv\'><span class=\'notranslate\'><b>Flora<timestamp_1697558886_cv>:&nbsp;</b></span>That is correct; we registered her name the day before.  Shawn&#39;s address is correct.  Thank you. </div><!--end:1697558886917--><><!--begin:1697558903917--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697558903_co>:&nbsp;</b></span>You are welcome!</div><!--end:1697558903917--><><!--begin:1697558912054--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697558911_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1697558912054--><><!--begin:1697558960631--><div class=\'cv\'><span class=\'notranslate\'><b>Flora<timestamp_1697558960_cv>:&nbsp;</b></span>That is all - thank you.</div><!--end:1697558960631--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Whom do I contact if we have not yet received the Hazwoper certificate for one of our employees?  (in-person refresher course taken in Sacramento on 10/6/23)\r\nTiffany has joined the chat.\r\nTiffany: Hi, Flora!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nFlora: Just fine\r\nTiffany: Can I please have the students name?\r\nFlora: sZNj34z3vQng.png \r\nFlora: Nicholette Miller-Storm\r\nTiffany: I show she was a late registration.  We have not sent the certificate out just yet.  Once we have her exam back from class showing she has passed the course we will send the certificate at that time.  \r\nTiffany: When mailed the certificate will go to:Shawn ButlerDuPont Electronics and Communications2520 Barrington CourtHayward CA 94545-1133\r\nFlora: That is correct; we registered her name the day before.  Shawn&#39;s address is correct.  Thank you. \r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nFlora: That is all - thank you.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3222768067C', 1697638278, 1697638926, 2, 23, 7, 6, 0, 0, 5, 0, 5148, 460, 0, 0, 0, 'Ray Worley', 'worley.ray@epa.gov', '134.67.67.3', 'c966f3cca1102d0ae7662650b2368e57', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-USEPA-cus-', 'Can you resend link for me to pay for Daniel Lee with EPA - HAZWOPER course in Glen Burnie Maryland.', '<div class=\'ca\'><div class=\'info_box\'><i>Can you resend link for me to pay for Daniel Lee with EPA - HAZWOPER course in Glen Burnie Maryland.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1697638280294--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697638280_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ray Worley</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1697638280294--><><!--begin:1697638291907--><div class=\'cv\'><span class=\'notranslate\'><b>Ray Worley<timestamp_1697638291_cv>:&nbsp;</b></span>HI</div><!--end:1697638291907--><><!--begin:1697638320762--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697638320_co>:&nbsp;</b></span>Have you placed an order yet?</div><!--end:1697638320762--><><!--begin:1697638415559--><div class=\'cv\'><span class=\'notranslate\'><b>Ray Worley<timestamp_1697638415_cv>:&nbsp;</b></span>I used the website late Monday, Oct 16 and did not complete the order</div><!--end:1697638415559--><><!--begin:1697638444033--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697638443_co>:&nbsp;</b></span>What course does Daniel need? The 24 or 40 Hour HAZWOPER?</div><!--end:1697638444033--><><!--begin:1697638477906--><div class=\'cv\'><span class=\'notranslate\'><b>Ray Worley<timestamp_1697638477_cv>:&nbsp;</b></span>40-Hour HAZWOPER Initial Site Worker — November 7-10, 2023 (Baltimore (Glen Burnie) MD)<br>Quantity: 1 — Total: $665.00<br></div><!--end:1697638477906--><><!--begin:1697638495267--><div class=\'cv\'><span class=\'notranslate\'><b>Ray Worley<timestamp_1697638495_cv>:&nbsp;</b></span>Does it show that I registered him and need to pay for him.</div><!--end:1697638495267--><><!--begin:1697638513532--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697638513_co>:&nbsp;</b></span>No there was no order placed</div><!--end:1697638513532--><><!--begin:1697638530045--><div class=\'cv\'><span class=\'notranslate\'><b>Ray Worley<timestamp_1697638530_cv>:&nbsp;</b></span>If it is not in the system - I can go back in and redo the order (no issues) will do now</div><!--end:1697638530045--><><!--begin:1697638551999--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697638551_co>:&nbsp;</b></span>I can create a draft order for you and send you a payment request if you would like.  </div><!--end:1697638551999--><><!--begin:1697638581454--><div class=\'cv\'><span class=\'notranslate\'><b>Ray Worley<timestamp_1697638581_cv>:&nbsp;</b></span>Yes - I welcome your help.</div><!--end:1697638581454--><><!--begin:1697638605494--><div class=\'cv\'><span class=\'notranslate\'><b>Ray Worley<timestamp_1697638605_cv>:&nbsp;</b></span>Person:  Daniel Lee - US Environmental Protection Agency</div><!--end:1697638605494--><><!--begin:1697638630403--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697638630_co>:&nbsp;</b></span>Will you be paying now with a credit card?</div><!--end:1697638630403--><><!--begin:1697638659271--><div class=\'cv\'><span class=\'notranslate\'><b>Ray Worley<timestamp_1697638659_cv>:&nbsp;</b></span>Yes</div><!--end:1697638659271--><><!--begin:1697638664320--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697638664_co>:&nbsp;</b></span>Also can I get Daniel&#39;s email address?</div><!--end:1697638664320--><><!--begin:1697638739238--><div class=\'cv\'><span class=\'notranslate\'><b>Ray Worley<timestamp_1697638739_cv>:&nbsp;</b></span><a href=\'mailto:lee.daniel.r@epa.gov\' target=\'_blank\' rel=\'noopener noreferrer\'>lee.daniel.r@epa.gov</a></div><!--end:1697638739238--><><!--begin:1697638774661--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697638774_co>:&nbsp;</b></span>You should have received an email or 2 from the system. You can use either of them to finish placing your order</div><!--end:1697638774661--><><!--begin:1697638817528--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697638817_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1697638817528--><><!--begin:1697638852649--><div class=\'cv\'><span class=\'notranslate\'><b>Ray Worley<timestamp_1697638852_cv>:&nbsp;</b></span>I received the invoice - thank you very much for your help.  Super helpful</div><!--end:1697638852649--><><!--begin:1697638868445--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697638868_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1697638868445--><><!--begin:1697638879022--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697638878_co>:&nbsp;</b></span>My pleasure to assist you :)</div><!--end:1697638879022--><><!--begin:1697638885689--><div class=\'cv\'><span class=\'notranslate\'><b>Ray Worley<timestamp_1697638885_cv>:&nbsp;</b></span>Have a great day!</div><!--end:1697638885689--><><!--begin:1697638899845--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697638899_co>:&nbsp;</b></span>You as well!</div><!--end:1697638899845--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Can you resend link for me to pay for Daniel Lee with EPA - HAZWOPER course in Glen Burnie Maryland.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ray Worley!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRay Worley: HI\r\nTiffany: Have you placed an order yet?\r\nRay Worley: I used the website late Monday, Oct 16 and did not complete the order\r\nTiffany: What course does Daniel need? The 24 or 40 Hour HAZWOPER?\r\nRay Worley: 40-Hour HAZWOPER Initial Site Worker — November 7-10, 2023 (Baltimore (Glen Burnie) MD)Quantity: 1 — Total: $665.00\r\nRay Worley: Does it show that I registered him and need to pay for him.\r\nTiffany: No there was no order placed\r\nRay Worley: If it is not in the system - I can go back in and redo the order (no issues) will do now\r\nTiffany: I can create a draft order for you and send you a payment request if you would like.  \r\nRay Worley: Yes - I welcome your help.\r\nRay Worley: Person:  Daniel Lee - US Environmental Protection Agency\r\nTiffany: Will you be paying now with a credit card?\r\nRay Worley: Yes\r\nTiffany: Also can I get Daniel&#39;s email address?\r\nRay Worley: mailto:lee.daniel.r@epa.gov\r\nTiffany: You should have received an email or 2 from the system. You can use either of them to finish placing your order\r\nTiffany: Is there anything else I can assist you with today?\r\nRay Worley: I received the invoice - thank you very much for your help.  Super helpful\r\nTiffany: You are most welcome!\r\nTiffany: My pleasure to assist you :)\r\nRay Worley: Have a great day!\r\nTiffany: You as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('322457865BE', 1697819346, 1697819772, 2, 19, 15, 12, 0, 0, 1, 0, 2051, 0, 0, 0, 0, 'Behnoush Hashemzadehansar', 'benoush.ansar@erm.com', '73.223.201.164', 'f82b19fde6a5697daeb3e7e37a1e37c6', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-ERM-cus-', 'Hello, I have completed 32 hrs online chapters of my 40 hrs HAZWOPER training. For the final exam, I need a password to enter. How can I get this code and remaining 8 hrs dress out training?', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I have completed 32 hrs online chapters of my 40 hrs HAZWOPER training. For the final exam, I need a password to enter. How can I get this code and remaining 8 hrs dress out training?</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1697819437023--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1697819436_co>:&nbsp;</b></span>Hi  The code is given to you at the end of your 1 day Dress Out class.</div><!--end:1697819437023--><><!--begin:1697819555608--><div class=\'cv\'><span class=\'notranslate\'><b>Behnoush Hashemzadehansar<timestamp_1697819555_cv>:&nbsp;</b></span>How can I register for 1 day dress out class?</div><!--end:1697819555608--><><!--begin:1697819598210--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1697819598_co>:&nbsp;</b></span>I am sending you an email with the instructions to set that up.</div><!--end:1697819598210--><><!--begin:1697819617388--><div class=\'cv\'><span class=\'notranslate\'><b>Behnoush Hashemzadehansar<timestamp_1697819617_cv>:&nbsp;</b></span>Thank you!</div><!--end:1697819617388--><><!--begin:1697819666366--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1697819666_co>:&nbsp;</b></span>My pleasure!  Is there anything else I can do for you?</div><!--end:1697819666366--><><!--begin:1697819674864--><div class=\'cv\'><span class=\'notranslate\'><b>Behnoush Hashemzadehansar<timestamp_1697819674_cv>:&nbsp;</b></span>Please let me know if you sent</div><!--end:1697819674864--><><!--begin:1697819700839--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1697819700_co>:&nbsp;</b></span>????</div><!--end:1697819700839--><><!--begin:1697819763626--><div class=\'cv\'><span class=\'notranslate\'><b>Behnoush Hashemzadehansar<timestamp_1697819763_cv>:&nbsp;</b></span>I just wanted to check if you sent the instruction email, because I have not received it yet.</div><!--end:1697819763626--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, I have completed 32 hrs online chapters of my 40 hrs HAZWOPER training. For the final exam, I need a password to enter. How can I get this code and remaining 8 hrs dress out training?\r\nTracy has joined the chat.\r\nTracy: Hi  The code is given to you at the end of your 1 day Dress Out class.\r\nBehnoush Hashemzadehansar: How can I register for 1 day dress out class?\r\nTracy: I am sending you an email with the instructions to set that up.\r\nBehnoush Hashemzadehansar: Thank you!\r\nTracy: My pleasure!  Is there anything else I can do for you?\r\nBehnoush Hashemzadehansar: Please let me know if you sent\r\nTracy: ????\r\nBehnoush Hashemzadehansar: I just wanted to check if you sent the instruction email, because I have not received it yet.\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3224588037X', 1697820282, 1697820868, 2, 23, 14, 10, 0, 0, 0, 1, 3995, 0, 0, 0, 0, 'Behnoush Hashemzadehansar', 'benoush.ansar@erm.com', '73.223.201.164', 'f82b19fde6a5697daeb3e7e37a1e37c6', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-ERM-cus-', 'Hello, I have completed 32 hrs HAZWOPER training and I need to schedule the dress out training. I have checked the list, and I would like to be scheduled for Oakland, California on Nov 3. What should I do for scheduling?', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I have completed 32 hrs HAZWOPER training and I need to schedule the dress out training. I have checked the list, and I would like to be scheduled for Oakland, California on Nov 3. What should I do for scheduling?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1697820286259--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697820286_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Behnoush Hashemzadehansar</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1697820286259--><><!--begin:1697820323563--><div class=\'cv\'><span class=\'notranslate\'><b>Behnoush Hashemzadehansar<timestamp_1697820323_cv>:&nbsp;</b></span>Hi Tiffany, thanks, I &#39;m good, what about you?</div><!--end:1697820323563--><><!--begin:1697820341380--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697820341_co>:&nbsp;</b></span>I am good as well.  I can get you on the waitlist for the Oakland 11/03/2023 class now.  </div><!--end:1697820341380--><><!--begin:1697820403199--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697820403_co>:&nbsp;</b></span>Once the class status is finalized (usually by the Tuesday BEFORE the class start date) you will be notified of the status and, if we have space in the course for you to attend. If we have space, we will register you in the class and provide all details at that time. </div><!--end:1697820403199--><><!--begin:1697820430323--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697820430_co>:&nbsp;</b></span>I just sent you an email confirming you are on on the list.</div><!--end:1697820430323--><><!--begin:1697820518457--><div class=\'cv\'><span class=\'notranslate\'><b>Behnoush Hashemzadehansar<timestamp_1697820518_cv>:&nbsp;</b></span>Thank you, is not there a seat capacity for me? as you put me in the waiting list.</div><!--end:1697820518457--><><!--begin:1697820581409--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697820581_co>:&nbsp;</b></span>All dress-out students start out on a waitlist since the classes are usually pending and have not been confirmed yet.  </div><!--end:1697820581409--><><!--begin:1697820674024--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697820673_co>:&nbsp;</b></span>We do confirm classes based on having enough registrations</div><!--end:1697820674024--><><!--begin:1697820690189--><div class=\'cv\'><span class=\'notranslate\'><b>Behnoush Hashemzadehansar<timestamp_1697820690_cv>:&nbsp;</b></span>Got it, Thank you!</div><!--end:1697820690189--><><!--begin:1697820701276--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697820701_co>:&nbsp;</b></span>You are welcome!</div><!--end:1697820701276--><><!--begin:1697820712597--><div class=\'cv\'><span class=\'notranslate\'><b>Behnoush Hashemzadehansar<timestamp_1697820712_cv>:&nbsp;</b></span>and Do I need to pay extra?</div><!--end:1697820712597--><><!--begin:1697820726054--><div class=\'cv\'><span class=\'notranslate\'><b>Behnoush Hashemzadehansar<timestamp_1697820726_cv>:&nbsp;</b></span>for 8 hrs dress out.</div><!--end:1697820726054--><><!--begin:1697820770088--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697820769_co>:&nbsp;</b></span>The dress-out class is included with the online course no there is no additional fee unless you need to reschedule into a different class.  </div><!--end:1697820770088--><><!--begin:1697820797952--><div class=\'cv\'><span class=\'notranslate\'><b>Behnoush Hashemzadehansar<timestamp_1697820797_cv>:&nbsp;</b></span>Great, thank you, have a great day.</div><!--end:1697820797952--><><!--begin:1697820817781--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697820817_co>:&nbsp;</b></span>You as well!</div><!--end:1697820817781--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, I have completed 32 hrs HAZWOPER training and I need to schedule the dress out training. I have checked the list, and I would like to be scheduled for Oakland, California on Nov 3. What should I do for scheduling?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Behnoush Hashemzadehansar!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBehnoush Hashemzadehansar: Hi Tiffany, thanks, I &#39;m good, what about you?\r\nTiffany: I am good as well.  I can get you on the waitlist for the Oakland 11/03/2023 class now.  \r\nTiffany: Once the class status is finalized (usually by the Tuesday BEFORE the class start date) you will be notified of the status and, if we have space in the course for you to attend. If we have space, we will register you in the class and provide all details at that time. \r\nTiffany: I just sent you an email confirming you are on on the list.\r\nBehnoush Hashemzadehansar: Thank you, is not there a seat capacity for me? as you put me in the waiting list.\r\nTiffany: All dress-out students start out on a waitlist since the classes are usually pending and have not been confirmed yet.  \r\nTiffany: We do confirm classes based on having enough registrations\r\nBehnoush Hashemzadehansar: Got it, Thank you!\r\nTiffany: You are welcome!\r\nBehnoush Hashemzadehansar: and Do I need to pay extra?\r\nBehnoush Hashemzadehansar: for 8 hrs dress out.\r\nTiffany: The dress-out class is included with the online course no there is no additional fee unless you need to reschedule into a different class.  \r\nBehnoush Hashemzadehansar: Great, thank you, have a great day.\r\nTiffany: You as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('322464699RA', 1697826194, 1697827378, 2, 23, 30, 6, 0, 0, 5, 0, 5783, 0, 0, 0, 0, 'Olivia Eddings', 'olivia.eddings@trinityconsultants.com', '76.253.189.143', 'cab7e0e1d4f31d95e5a2524239829cb0', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Trinity Consultants-cus-', 'I signed up for the online 8-hour refresher course on Monday. How will I receive access to the course? Will a link be sent to me?', '<div class=\'ca\'><div class=\'info_box\'><i>I signed up for the online 8-hour refresher course on Monday. How will I receive access to the course? Will a link be sent to me?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1697826195394--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826195_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Olivia Eddings</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1697826195394--><><!--begin:1697826148071--><div class=\'cv\'><span class=\'notranslate\'><b>Olivia Eddings<timestamp_1697826238_cv>:&nbsp;</b></span>Hi Tiffany. I signed up for the online 8-hour refresher course on Monday. How will I receive access to the course? Will a link be sent to me?</div><!--end:1697826148071--><><!--begin:1697826182877--><div class=\'cv\'><span class=\'notranslate\'><b>Olivia Eddings<timestamp_1697826273_cv>:&nbsp;</b></span>for OSHA HAZWOPER.</div><!--end:1697826182877--><><!--begin:1697826286771--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826286_co>:&nbsp;</b></span>You should have received an email confirmation within minuntes of placing your order and details to start training.</div><!--end:1697826286771--><><!--begin:1697826295795--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826295_co>:&nbsp;</b></span>Do you have an order number I can look up?</div><!--end:1697826295795--><><!--begin:1697826261760--><div class=\'cv\'><span class=\'notranslate\'><b>Olivia Eddings<timestamp_1697826352_cv>:&nbsp;</b></span>24003</div><!--end:1697826261760--><><!--begin:1697826409315--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826409_co>:&nbsp;</b></span>Oh I see you registered for the VILT class scheduled for Monday 102323</div><!--end:1697826409315--><><!--begin:1697826342929--><div class=\'cv\'><span class=\'notranslate\'><b>Olivia Eddings<timestamp_1697826433_cv>:&nbsp;</b></span>yes</div><!--end:1697826342929--><><!--begin:1697826435707--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826435_co>:&nbsp;</b></span>I misunderstood you</div><!--end:1697826435707--><><!--begin:1697826450595--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826450_co>:&nbsp;</b></span>I thought you meant you registered for a class this past Monday for an online course</div><!--end:1697826450595--><><!--begin:1697826453523--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826453_co>:&nbsp;</b></span>I will get your order processed now and send you the class details</div><!--end:1697826453523--><><!--begin:1697826469339--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826469_co>:&nbsp;</b></span>Please give me about 5 minutes and you should have your email</div><!--end:1697826469339--><><!--begin:1697826487256--><div class=\'cv\'><span class=\'notranslate\'><b>Olivia Eddings<timestamp_1697826577_cv>:&nbsp;</b></span> I also used a different email when registering for this course than the email I used to do the 40-hour training last year. Will that be an issue in confirming I have the 40-hour osha Hazwoper prerequisite? </div><!--end:1697826487256--><><!--begin:1697826699798--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826699_co>:&nbsp;</b></span>I will update everything.  But I do have a question for you: I see you put a home address for billing purposes but is the Trinity Consultants<br>company office you are associated with 16252 Westwoods Business Park Dr<br>Ellisville, Missouri</div><!--end:1697826699798--><><!--begin:1697826706791--><div class=\'cv\'><span class=\'notranslate\'><b>Olivia Eddings<timestamp_1697826797_cv>:&nbsp;</b></span>No. Sorry I thought I was supposed to put the billing address associated with the credit card used. I am associated with the office at 1 Copley Parkway, Suite 205 Morrisville, NC 27560. My company will reimburse me after I submit an expense report. </div><!--end:1697826706791--><><!--begin:1697826839836--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826839_co>:&nbsp;</b></span>Sounds good.  Ans since both emails are listed on the registrations which email do you want me to send the class details to <a href=\'mailto:olivia.eddings@trinityconsultants.com\' target=\'_blank\' rel=\'noopener noreferrer\'>olivia.eddings@trinityconsultants.com</a> or <a href=\'mailto:oliviaeddings@gmail.com\' target=\'_blank\' rel=\'noopener noreferrer\'>oliviaeddings@gmail.com</a></div><!--end:1697826839836--><><!--begin:1697826781578--><div class=\'cv\'><span class=\'notranslate\'><b>Olivia Eddings<timestamp_1697826872_cv>:&nbsp;</b></span> <a href=\'mailto:olivia.eddings@trinityconsultants.com\' target=\'_blank\' rel=\'noopener noreferrer\'>olivia.eddings@trinityconsultants.com</a></div><!--end:1697826781578--><><!--begin:1697826897993--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826897_co>:&nbsp;</b></span>Thank you</div><!--end:1697826897993--><><!--begin:1697826919347--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826919_co>:&nbsp;</b></span>I will get this processed now and you will get an email from me shortly.  Is there anything else I can assist you with today?</div><!--end:1697826919347--><><!--begin:1697826845895--><div class=\'cv\'><span class=\'notranslate\'><b>Olivia Eddings<timestamp_1697826936_cv>:&nbsp;</b></span>No, thank you for your help!</div><!--end:1697826845895--><><!--begin:1697826965869--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826965_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1697826965869--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I signed up for the online 8-hour refresher course on Monday. How will I receive access to the course? Will a link be sent to me?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Olivia Eddings!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nOlivia Eddings: Hi Tiffany. I signed up for the online 8-hour refresher course on Monday. How will I receive access to the course? Will a link be sent to me?\r\nOlivia Eddings: for OSHA HAZWOPER.\r\nTiffany: You should have received an email confirmation within minuntes of placing your order and details to start training.\r\nTiffany: Do you have an order number I can look up?\r\nOlivia Eddings: 24003\r\nTiffany: Oh I see you registered for the VILT class scheduled for Monday 102323\r\nOlivia Eddings: yes\r\nTiffany: I misunderstood you\r\nTiffany: I thought you meant you registered for a class this past Monday for an online course\r\nTiffany: I will get your order processed now and send you the class details\r\nTiffany: Please give me about 5 minutes and you should have your email\r\nOlivia Eddings:  I also used a different email when registering for this course than the email I used to do the 40-hour training last year. Will that be an issue in confirming I have the 40-hour osha Hazwoper prerequisite? \r\nTiffany: I will update everything.  But I do have a question for you: I see you put a home address for billing purposes but is the Trinity Consultantscompany office you are associated with 16252 Westwoods Business Park DrEllisville, Missouri\r\nOlivia Eddings: No. Sorry I thought I was supposed to put the billing address associated with the credit card used. I am associated with the office at 1 Copley Parkway, Suite 205 Morrisville, NC 27560. My company will reimburse me after I submit an expense report. \r\nTiffany: Sounds good.  Ans since both emails are listed on the registrations which email do you want me to send the class details to mailto:olivia.eddings@trinityconsultants.com or mailto:oliviaeddings@gmail.com\r\nOlivia Eddings:  mailto:olivia.eddings@trinityconsultants.com\r\nTiffany: Thank you\r\nTiffany: I will get this processed now and you will get an email from me shortly.  Is there anything else I can assist you with today?\r\nOlivia Eddings: No, thank you for your help!\r\nTiffany: You are most welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3227298435Q', 1698091320, 1698091767, 2, 19, 12, 8, 0, 0, 5, 0, 1209, 0, 0, 0, 0, 'Michelle Ortiz', 'michelle.ortiz@ecy.wa.gov', '147.55.7.168', 'f412be788904eda1c81b188aa57963c7', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Wa Dept of Ecology-cus-', 'Can I confirm if one of my staff has been registered and her invoice has been paid for 8hr hazwoper class.\r\nName: Michelle Jones', '<div class=\'ca\'><div class=\'info_box\'><i>Can I confirm if one of my staff has been registered and her invoice has been paid for 8hr hazwoper class.\r\nName: Michelle Jones</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1698091365567--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1698091365_co>:&nbsp;</b></span>Just a minute while I look this up please.</div><!--end:1698091365567--><><!--begin:1698091592905--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1698091592_co>:&nbsp;</b></span>Michelle Jones is registered for an online 8 hour HAZWOPER refresher class.  However, we have not yet received payment for her class.</div><!--end:1698091592905--><><!--begin:1698091719311--><div class=\'cv\'><span class=\'notranslate\'><b>Michelle Ortiz<timestamp_1698091719_cv>:&nbsp;</b></span>Thank you so much. I will follow up with accounts payable</div><!--end:1698091719311--><><!--begin:1698091749310--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1698091749_co>:&nbsp;</b></span>My pleasure.  Have a great day!!</div><!--end:1698091749310--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Can I confirm if one of my staff has been registered and her invoice has been paid for 8hr hazwoper class.\r\nName: Michelle Jones\r\nTracy has joined the chat.\r\nTracy: Just a minute while I look this up please.\r\nTracy: Michelle Jones is registered for an online 8 hour HAZWOPER refresher class.  However, we have not yet received payment for her class.\r\nMichelle Ortiz: Thank you so much. I will follow up with accounts payable\r\nTracy: My pleasure.  Have a great day!!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('322734591T7', 1698096062, 1698096638, 2, 23, 7, 4, 0, 0, 5, 0, 4027, 0, 0, 0, 0, 'Michael Champion', 'mchampion@partneresi.com', '4.7.206.150', 'e740021ed47e2b8750dfb2d3fb28a3e1', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Partner Engineering and Science-cus-', 'I completed my online HAZWOPER training and got my hands on training voucher, how do I sign up for/schedule for the hands on training?', '<div class=\'ca\'><div class=\'info_box\'><i>I completed my online HAZWOPER training and got my hands on training voucher, how do I sign up for/schedule for the hands on training?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698096065713--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698096065_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Michael Champion</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698096065713--><><!--begin:1698096073126--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Champion<timestamp_1698096073_cv>:&nbsp;</b></span>Good, how are you?</div><!--end:1698096073126--><><!--begin:1698096099395--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698096099_co>:&nbsp;</b></span>I am doing good as well</div><!--end:1698096099395--><><!--begin:1698096134360--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698096134_co>:&nbsp;</b></span>I just sent you an email with some info and a link to the schedule to register just email me back or give us a call at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a> ext 1</div><!--end:1698096134360--><><!--begin:1698096158953--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Champion<timestamp_1698096158_cv>:&nbsp;</b></span>Okay do I schedule for a refresher like in the link?</div><!--end:1698096158953--><><!--begin:1698096170196--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Champion<timestamp_1698096170_cv>:&nbsp;</b></span>or is there another spot I should sign up at</div><!--end:1698096170196--><><!--begin:1698096178997--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698096178_co>:&nbsp;</b></span>No do not actually register using the link</div><!--end:1698096178997--><><!--begin:1698096207181--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698096207_co>:&nbsp;</b></span>Just email or call us and we will register you at $0 for the dress-out class which is held the same day as the refresher.</div><!--end:1698096207181--><><!--begin:1698096239211--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698096239_co>:&nbsp;</b></span>Or you can let me know now a date and location and I can get you set up as requested</div><!--end:1698096239211--><><!--begin:1698096240248--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Champion<timestamp_1698096240_cv>:&nbsp;</b></span>Okay, and what email address should I contact for this?</div><!--end:1698096240248--><><!--begin:1698096269456--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698096269_co>:&nbsp;</b></span><a href=\'mailto:customerservice@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>customerservice@csregs.com</a></div><!--end:1698096269456--><><!--begin:1698096347495--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Champion<timestamp_1698096347_cv>:&nbsp;</b></span>Okay, thank you very much!</div><!--end:1698096347495--><><!--begin:1698096355883--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698096355_co>:&nbsp;</b></span>You are welcome!</div><!--end:1698096355883--><><!--begin:1698096365142--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698096365_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1698096365142--><><!--begin:1698096637564--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698096637_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1698096637564--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I completed my online HAZWOPER training and got my hands on training voucher, how do I sign up for/schedule for the hands on training?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Michael Champion!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMichael Champion: Good, how are you?\r\nTiffany: I am doing good as well\r\nTiffany: I just sent you an email with some info and a link to the schedule to register just email me back or give us a call at tel:8007112706 ext 1\r\nMichael Champion: Okay do I schedule for a refresher like in the link?\r\nMichael Champion: or is there another spot I should sign up at\r\nTiffany: No do not actually register using the link\r\nTiffany: Just email or call us and we will register you at $0 for the dress-out class which is held the same day as the refresher.\r\nTiffany: Or you can let me know now a date and location and I can get you set up as requested\r\nMichael Champion: Okay, and what email address should I contact for this?\r\nTiffany: mailto:customerservice@csregs.com\r\nMichael Champion: Okay, thank you very much!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('322884095N3', 1698245573, 1698246060, 2, 19, 13, 11, 0, 0, 5, 0, 930, 0, 0, 0, 0, 'Christopher Gendron', 'christopher.gendron@systemscontrol.com', '71.13.152.130', '6831a7e29afdc97ff0a79ad8ea233bd3', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Systems Control -cus-', 'I will be signing myself and a co-worker up for the December 18th DOT Hazmat training in Minneapolis. What time does the class start and end and where is it held?  can i get a hotel recommendation please?  ', '<div class=\'ca\'><div class=\'info_box\'><i>I will be signing myself and a co-worker up for the December 18th DOT Hazmat training in Minneapolis. What time does the class start and end and where is it held?  can i get a hotel recommendation please?  </i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1698245705666--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1698245705_co>:&nbsp;</b></span>Christopher Please give us a call when you have a minute so I can go over the class details with you.  Tracy  <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a></div><!--end:1698245705666--><><!--begin:1698245813244--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Gendron<timestamp_1698245813_cv>:&nbsp;</b></span>calling now</div><!--end:1698245813244--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I will be signing myself and a co-worker up for the December 18th DOT Hazmat training in Minneapolis. What time does the class start and end and where is it held?  can i get a hotel recommendation please?  \r\nTracy has joined the chat.\r\nTracy: Christopher Please give us a call when you have a minute so I can go over the class details with you.  Tracy  tel:8007112706\r\nChristopher Gendron: calling now\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('322884136ER', 1698245609, 1698246418, 2, 23, 7, 5, 0, 0, 0, 0, 1772, 0, 0, 0, 0, 'SANAL KUMAR.V.S ', 'sanalkumar987@gmail.com', '37.210.128.170', 'ecef99d446f8bdcf06947a8a36720b27', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-QATAR PEST CONTROL COMPANY -cus-', 'I am Interesting for online course Chemical handling ', '<div class=\'ca\'><div class=\'info_box\'><i>I am Interesting for online course Chemical handling </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698245612091--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698245611_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>SANAL KUMAR.V.S </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698245612091--><><!--begin:1698245626916--><div class=\'cv\'><span class=\'notranslate\'><b>SANAL KUMAR.V.S <timestamp_1698245627_cv>:&nbsp;</b></span>good </div><!--end:1698245626916--><><!--begin:1698245678271--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698245678_co>:&nbsp;</b></span><a href=\'https://csregs.com/products/chemical-safety-online-training\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/chemical-safety-online-training</a></div><!--end:1698245678271--><><!--begin:1698245694681--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698245694_co>:&nbsp;</b></span>Here is the link to our course is there anything else you need</div><!--end:1698245694681--><><!--begin:1698246415944--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698246415_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1698246415944--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am Interesting for online course Chemical handling \r\nTiffany has joined the chat.\r\nTiffany: Hi, SANAL KUMAR.V.S !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSANAL KUMAR.V.S : good \r\nTiffany: https://csregs.com/products/chemical-safety-online-training\r\nTiffany: Here is the link to our course is there anything else you need\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('32288472859', 1698246205, 1698246405, 1, 23, 11, 8, 0, 0, 0, 0, 4496, 0, 0, 0, 0, 'Brendan Champlin', 'bchamplin@trccompanies.com', '157.131.95.254', '64d165059aeac6de9e60239e4318f7d7', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-TRC-cus-Online Course-_-HAZWOPER 40-cus-', 'Can\'t submit question in module 2 assessment. Tried rebooting computer', '<div class=\'ca\'><div class=\'info_box\'><i>Can\'t submit question in module 2 assessment. Tried rebooting computer</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698246207798--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698246207_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Brendan Champlin</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698246207798--><><!--begin:1698246226798--><div class=\'cv\'><span class=\'notranslate\'><b>Brendan Champlin<timestamp_1698246225_cv>:&nbsp;</b></span>Good morning Hi Tiffany!</div><!--end:1698246226798--><><!--begin:1698246234621--><div class=\'cv\'><span class=\'notranslate\'><b>Brendan Champlin<timestamp_1698246233_cv>:&nbsp;</b></span>Im well how are you?</div><!--end:1698246234621--><><!--begin:1698246248160--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698246248_co>:&nbsp;</b></span>I am good thank you </div><!--end:1698246248160--><><!--begin:1698246255146--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698246254_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1698246255146--><><!--begin:1698246327521--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698246327_co>:&nbsp;</b></span>There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:<br><br>Your session will &quot;time out&quot; if you are inactive  for 10 minutes<br>Module quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the exam<br>Not completing ALL module activities (including student activities, videos and interactions or skipping pages)<br>Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer)<br> <br>Do you have ANY questions on the above?</div><!--end:1698246327521--><><!--begin:1698246354381--><div class=\'cv\'><span class=\'notranslate\'><b>Brendan Champlin<timestamp_1698246352_cv>:&nbsp;</b></span>No questions re the above</div><!--end:1698246354381--><><!--begin:1698246361063--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698246360_co>:&nbsp;</b></span>OK, I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.<br><br>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1698246361063--><><!--begin:1698246389876--><div class=\'cv\'><span class=\'notranslate\'><b>Brendan Champlin<timestamp_1698246388_cv>:&nbsp;</b></span>ok thanks!</div><!--end:1698246389876--><><!--begin:1698246395165--><div class=\'cv\'><span class=\'notranslate\'><b>Brendan Champlin<timestamp_1698246393_cv>:&nbsp;</b></span>no other help needed</div><!--end:1698246395165--><><!--begin:1698246397156--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698246397_co>:&nbsp;</b></span>You are welcome!</div><!--end:1698246397156--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Can\'t submit question in module 2 assessment. Tried rebooting computer\r\nTiffany has joined the chat.\r\nTiffany: Hi, Brendan Champlin!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBrendan Champlin: Good morning Hi Tiffany!\r\nBrendan Champlin: Im well how are you?\r\nTiffany: I am good thank you \r\nTiffany: One moment while I look you up please\r\nTiffany: There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:Your session will &quot;time out&quot; if you are inactive  for 10 minutesModule quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the examNot completing ALL module activities (including student activities, videos and interactions or skipping pages)Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer) Do you have ANY questions on the above?\r\nBrendan Champlin: No questions re the above\r\nTiffany: OK, I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.Going forward, avoid the following while training and follow these Tips:*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)*Remain fully engaged in the course while training.*Refrain from:1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehensionFinally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.Can I help with anything else today?\r\nBrendan Champlin: ok thanks!\r\nBrendan Champlin: no other help needed\r\nTiffany: You are welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('322992716XT', 1698354190, 1698354747, 2, 23, 9, 5, 0, 0, 5, 0, 4568, 0, 0, 0, 0, 'Christopher Evans', 'chrisevans1914@gmail.com', '192.112.2.60', '53b8c5fc5aa71dd0b569cf89d547517e', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-DFW-cus-', 'I have an old hazwoper and want t do a refresher training. \r\n', '<div class=\'ca\'><div class=\'info_box\'><i>I have an old hazwoper and want t do a refresher training. \r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698354193396--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698354193_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Christopher Evans</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698354193396--><><!--begin:1698354211304--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698354211_cv>:&nbsp;</b></span>Imwell</div><!--end:1698354211304--><><!--begin:1698354215568--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698354215_cv>:&nbsp;</b></span>im well</div><!--end:1698354215568--><><!--begin:1698354219152--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698354219_cv>:&nbsp;</b></span>how are you</div><!--end:1698354219152--><><!--begin:1698354228567--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698354228_co>:&nbsp;</b></span>I am good thank you</div><!--end:1698354228567--><><!--begin:1698354234712--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698354234_cv>:&nbsp;</b></span>i did my hazwoper with Compliance a while ago</div><!--end:1698354234712--><><!--begin:1698354259152--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698354259_cv>:&nbsp;</b></span>i was wondering how i can get a refresher to update my certification</div><!--end:1698354259152--><><!--begin:1698354295319--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698354295_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1698354295319--><><!--begin:1698354420296--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698354420_co>:&nbsp;</b></span>The only training I see you completed with us was a HAZWOPER refresher course in 2017</div><!--end:1698354420296--><><!--begin:1698354448294--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698354448_co>:&nbsp;</b></span>If you have not completed the refresher since you are way out of compliance per OSHA regulations.</div><!--end:1698354448294--><><!--begin:1698354493715--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698354493_co>:&nbsp;</b></span>The 40-Hour HAZWOPER and 24-Hour HAZWOPER require annual 8-Hour refreshers to be completed every year in order to stay compliant </div><!--end:1698354493715--><><!--begin:1698354533895--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698354533_co>:&nbsp;</b></span>I would advise doing the initial training again if you do not have any recent Refreshers</div><!--end:1698354533895--><><!--begin:1698354536319--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698354536_cv>:&nbsp;</b></span>oh</div><!--end:1698354536319--><><!--begin:1698354549983--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698354549_cv>:&nbsp;</b></span>so if i take a refresher. it wont update?</div><!--end:1698354549983--><><!--begin:1698354662672--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698354662_co>:&nbsp;</b></span>If OSHA were to ever ask for your records they would ask why there was a lasps in training and you or your company could be fined.  But I cannot say for sure what OSHA would do.  It is up to you and your company how you want to proceed.    </div><!--end:1698354662672--><><!--begin:1698354697287--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698354697_cv>:&nbsp;</b></span>Ok thanks.</div><!--end:1698354697287--><><!--begin:1698354705927--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698354705_co>:&nbsp;</b></span>You are welcome!</div><!--end:1698354705927--><><!--begin:1698354713303--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698354713_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1698354713303--><><!--begin:1698354737214--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698354737_cv>:&nbsp;</b></span>NO that will be all</div><!--end:1698354737214--><><!--begin:1698354744877--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698354744_cv>:&nbsp;</b></span>thanks</div><!--end:1698354744877--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have an old hazwoper and want t do a refresher training. \r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Christopher Evans!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nChristopher Evans: Imwell\r\nChristopher Evans: im well\r\nChristopher Evans: how are you\r\nTiffany: I am good thank you\r\nChristopher Evans: i did my hazwoper with Compliance a while ago\r\nChristopher Evans: i was wondering how i can get a refresher to update my certification\r\nTiffany: One moment while I look you up please\r\nTiffany: The only training I see you completed with us was a HAZWOPER refresher course in 2017\r\nTiffany: If you have not completed the refresher since you are way out of compliance per OSHA regulations.\r\nTiffany: The 40-Hour HAZWOPER and 24-Hour HAZWOPER require annual 8-Hour refreshers to be completed every year in order to stay compliant \r\nTiffany: I would advise doing the initial training again if you do not have any recent Refreshers\r\nChristopher Evans: oh\r\nChristopher Evans: so if i take a refresher. it wont update?\r\nTiffany: If OSHA were to ever ask for your records they would ask why there was a lasps in training and you or your company could be fined.  But I cannot say for sure what OSHA would do.  It is up to you and your company how you want to proceed.    \r\nChristopher Evans: Ok thanks.\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nChristopher Evans: NO that will be all\r\nChristopher Evans: thanks\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('322993456C7', 1698354927, 1698355941, 2, 23, 6, 2, 0, 0, 0, 1, 4914, 0, 0, 0, 0, 'Christopher Evans', 'chrisevans1914@gmail.com', '192.112.2.60', '53b8c5fc5aa71dd0b569cf89d547517e', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-DFW-cus-', 'Can i have a copy of my old certificate?', '<div class=\'ca\'><div class=\'info_box\'><i>Can i have a copy of my old certificate?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698354929527--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698354929_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Christopher Evans</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698354929527--><><!--begin:1698354941410--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698354941_co>:&nbsp;</b></span>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1698354941410--><><!--begin:1698355006033--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698355006_cv>:&nbsp;</b></span>Please check the link for option 2</div><!--end:1698355006033--><><!--begin:1698355044508--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698355044_co>:&nbsp;</b></span>After you click the link it takes a few seconds before the page loads</div><!--end:1698355044508--><><!--begin:1698355087584--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698355087_cv>:&nbsp;</b></span>Certificate Request for Employees and New Employers</div><!--end:1698355087584--><><!--begin:1698355095310--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698355095_cv>:&nbsp;</b></span>thats all that shows</div><!--end:1698355095310--><><!--begin:1698355101006--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698355101_cv>:&nbsp;</b></span>nothing else to proceed</div><!--end:1698355101006--><><!--begin:1698355179282--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698355179_co>:&nbsp;</b></span>Which browser are you on?  I am using Chrome and the rest of the page loads for me.  </div><!--end:1698355179282--><><!--begin:1698355199270--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698355199_cv>:&nbsp;</b></span>chrome</div><!--end:1698355199270--><><!--begin:1698355300345--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698355300_co>:&nbsp;</b></span>I am going to send you an email to see if that helps</div><!--end:1698355300345--><><!--begin:1698355386141--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698355385_co>:&nbsp;</b></span>I have just sent the email</div><!--end:1698355386141--><><!--begin:1698355576293--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698355576_co>:&nbsp;</b></span>Did you get my email?</div><!--end:1698355576293--><><!--begin:1698355678557--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698355678_cv>:&nbsp;</b></span>let me check</div><!--end:1698355678557--><><!--begin:1698355709451--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698355709_cv>:&nbsp;</b></span>got it. thanks</div><!--end:1698355709451--><><!--begin:1698355769628--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698355769_co>:&nbsp;</b></span>You are welcome!</div><!--end:1698355769628--><><!--begin:1698355778332--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698355778_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1698355778332--><><!--begin:1698355939005--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698355938_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1698355939005--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Can i have a copy of my old certificate?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Christopher Evans!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nChristopher Evans: Please check the link for option 2\r\nTiffany: After you click the link it takes a few seconds before the page loads\r\nChristopher Evans: Certificate Request for Employees and New Employers\r\nChristopher Evans: thats all that shows\r\nChristopher Evans: nothing else to proceed\r\nTiffany: Which browser are you on?  I am using Chrome and the rest of the page loads for me.  \r\nChristopher Evans: chrome\r\nTiffany: I am going to send you an email to see if that helps\r\nTiffany: I have just sent the email\r\nTiffany: Did you get my email?\r\nChristopher Evans: let me check\r\nChristopher Evans: got it. thanks\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('323054718WN', 1698416195, 1698416299, 2, 19, 12, 6, 0, 0, 0, 0, 1086, 0, 0, 0, 0, 'KATYA', 'ADMINISTRATIVE@EMXROUTE.COM', '73.55.79.20', '3dfe682d29a7b2422a85c38345a1e55a', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-K TRUCKING LLC-cus-', 'Would the Hazmat DOT course be the proper course for drivers looking to do a Hazmat course for WA that would allow them to complete the HAZMAT in person knowledge test?\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>Would the Hazmat DOT course be the proper course for drivers looking to do a Hazmat course for WA that would allow them to complete the HAZMAT in person knowledge test?\r\n</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1698416263696--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1698416263_co>:&nbsp;</b></span>The quick answer is no,  If you could give us a call I can explaing in motr detail.</div><!--end:1698416263696--><><!--begin:1698416288291--><div class=\'cv\'><span class=\'notranslate\'><b>KATYA<timestamp_1698416288_cv>:&nbsp;</b></span>Thank you for replying. I&#39;ll call in a little later. Thank you.</div><!--end:1698416288291--><><!--begin:1698416288747--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1698416288_co>:&nbsp;</b></span>Oops more detail.  Tracy  <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a></div><!--end:1698416288747--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Would the Hazmat DOT course be the proper course for drivers looking to do a Hazmat course for WA that would allow them to complete the HAZMAT in person knowledge test?\r\n\r\nTracy has joined the chat.\r\nTracy: The quick answer is no,  If you could give us a call I can explaing in motr detail.\r\nKATYA: Thank you for replying. I&#39;ll call in a little later. Thank you.\r\nTracy: Oops more detail.  Tracy  tel:8007112706\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('323056941CC', 1698418413, 1698419012, 2, 23, 7, 3, 0, 0, 0, 0, 2316, 0, 0, 0, 0, 'Alaina', 'alaina.tibbs@anteagroup.us', '72.177.26.146', '81e44696a56aa7ef9137b7972dc1d446', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Antea Group-cus-', 'I cannot remember my instructor\'s name/email and I am trying to complete a replacement certificate request.', '<div class=\'ca\'><div class=\'info_box\'><i>I cannot remember my instructor\'s name/email and I am trying to complete a replacement certificate request.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698418415132--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698418414_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Alaina</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698418415132--><><!--begin:1698418452949--><div class=\'cv\'><span class=\'notranslate\'><b>Alaina<timestamp_1698418452_cv>:&nbsp;</b></span>I am doing well!</div><!--end:1698418452949--><><!--begin:1698418597554--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698418597_co>:&nbsp;</b></span>You should not need the instructors name for a replacement certificate but the instructor who taught your 40-Hour HAZWOPER class is Randy Carter.  </div><!--end:1698418597554--><><!--begin:1698418627959--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698418627_co>:&nbsp;</b></span>There are a couple things I need to check:<br>If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>There is a $10.00 PER CLASS fee for all replacements. </div><!--end:1698418627959--><><!--begin:1698418658975--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698418658_co>:&nbsp;</b></span>If you are no longer employed I will need to send you a different link.</div><!--end:1698418658975--><><!--begin:1698418977428--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698418977_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1698418977428--><><!--begin:1698419010938--><div class=\'cv\'><span class=\'notranslate\'><b>Alaina<timestamp_1698419010_cv>:&nbsp;</b></span>No. Thank you!</div><!--end:1698419010938--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I cannot remember my instructor\'s name/email and I am trying to complete a replacement certificate request.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Alaina!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAlaina: I am doing well!\r\nTiffany: You should not need the instructors name for a replacement certificate but the instructor who taught your 40-Hour HAZWOPER class is Randy Carter.  \r\nTiffany: There are a couple things I need to check:If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employerThere is a $10.00 PER CLASS fee for all replacements. \r\nTiffany: If you are no longer employed I will need to send you a different link.\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nAlaina: No. Thank you!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
