<div class='ca'><div class='info_box'><i>Hello, I am currently working on the Meters and Instrumentation module final assessment, and it will not let me submit my answer to one of the questions. </i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1702590447568--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1702590447_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Hayden Schlueter</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1702590447568--><><!--begin:1702590461844--><div class='cv'><span class='notranslate'><b>Hayden Schlueter<timestamp_1702590461_cv>:&nbsp;</b></span>Hello, I am doing well how are you</div><!--end:1702590461844--><><!--begin:1702590482142--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1702590482_co>:&nbsp;</b></span>Good thank you </div><!--end:1702590482142--><><!--begin:1702590513124--><div class='cv'><span class='notranslate'><b>Hayden Schlueter<timestamp_1702590513_cv>:&nbsp;</b></span>I am stuck on one of the questions for the Instrumentation Modules and it wont let me submit</div><!--end:1702590513124--><><!--begin:1702590524288--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1702590524_co>:&nbsp;</b></span>There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:<br><br>Your session will &quot;time out&quot; if you are inactive  for 10 minutes<br>Module quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the exam<br>Not completing ALL module activities (including student activities, videos and interactions or skipping pages)<br>Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer)<br> <br>Do you have ANY questions on the above?</div><!--end:1702590524288--><><!--begin:1702590623840--><div class='cv'><span class='notranslate'><b>Hayden Schlueter<timestamp_1702590623_cv>:&nbsp;</b></span>I have not been idle for more than ten minutes, am using Edge, and have completed all previous activities. </div><!--end:1702590623840--><><!--begin:1702590676707--><div class='cv'><span class='notranslate'><b>Hayden Schlueter<timestamp_1702590676_cv>:&nbsp;</b></span>I had issue with the time requirement before starting next module before but this is different because I cannot submit my answer to the assessment at the end of the module.</div><!--end:1702590676707--><><!--begin:1702590765627--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1702590765_co>:&nbsp;</b></span>I do see several time outs (due to inactivity) logged on your account as well as a few terminated by log in errors.  Okay I am going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.<br><br>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1702590765627--><><!--begin:1702590904716--><div class='cv'><span class='notranslate'><b>Hayden Schlueter<timestamp_1702590904_cv>:&nbsp;</b></span>Ok, I do have another window open in Microsoft Word for the purpose of taking notes so I switch to that window to write stuff down (my screen is half and half so I am not switching tabs). Could that be causing the issue?</div><!--end:1702590904716--><><!--begin:1702590962908--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1702590962_co>:&nbsp;</b></span>If you have more then one tab open with our training site that would cause an issue.   </div><!--end:1702590962908--><><!--begin:1702591056385--><div class='cv'><span class='notranslate'><b>Hayden Schlueter<timestamp_1702591056_cv>:&nbsp;</b></span>Okay I guess I will find another way to take notes. Thank you for your help</div><!--end:1702591056385--><><!--begin:1702591070003--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1702591069_co>:&nbsp;</b></span>You are welcome!</div><!--end:1702591070003--><><div class='cl'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>