<div class='ca'><i>I just placed an order but only the payer received a confirmation and not me (the person taking the training)</i></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1606251893_co>:</b></span> Good afternoon!</div><><div class='cv'><span class='notranslate'><b>Ashley<timestamp_1606251899_cv>:</b></span> hi</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1606251912_co>:</b></span> One moment please while I look the order up</div><><div class='cv'><span class='notranslate'><b>Ashley<timestamp_1606251920_cv>:</b></span> ok</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1606251992_co>:</b></span> I see you have registered for a VILT training course.  We will manually process this order and you will get an email from us.  The other email that was sent out was an automatic email from the system.  But I do see you listed as the student.  </div><><div class='cv'><span class='notranslate'><b>Ashley<timestamp_1606252029_cv>:</b></span> ok, well I am the student</div><><div class='cv'><span class='notranslate'><b>Ashley<timestamp_1606252057_cv>:</b></span> there was a bit of time between the first page and the payment page, so maybe it cleared my info</div><><div class='cv'><span class='notranslate'><b>Ashley<timestamp_1606252079_cv>:</b></span> what do i need to do to make sure that I am listed as the student and am receiving the class details?</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1606252186_co>:</b></span> I do show you as the student.  So once we finish manually processing the order we will send the confirmation information to your email address of <a href='mailto:ashley.koehler@gwplc.com' target='_blank' rel='noopener noreferrer'>ashley.koehler@gwplc.com</a>.  </div><><div class='cv'><span class='notranslate'><b>Ashley<timestamp_1606252251_cv>:</b></span> OHHHH ok, my bad. I misread your response. Is there an approximate timeline of when I should receive the confirmation info?</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1606252280_co>:</b></span> I do not should be today sometime though.  </div><><div class='cv'><span class='notranslate'><b>Ashley<timestamp_1606252290_cv>:</b></span> Ok. Thank you.</div><><div class='cv'><span class='notranslate'><b>Ashley<timestamp_1606252301_cv>:</b></span> and Sorry again for my misunderstanding</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1606252301_co>:</b></span> Is there anything else I can assist you with?</div><><div class='cv'><span class='notranslate'><b>Ashley<timestamp_1606252305_cv>:</b></span> :)</div><><div class='cv'><span class='notranslate'><b>Ashley<timestamp_1606252309_cv>:</b></span> no thanks</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1606252341_co>:</b></span> No worries! Have a wonderful day and a fabulous Thanksgiving!</div><><div class='cv'><span class='notranslate'><b>Ashley<timestamp_1606252351_cv>:</b></span> you as well</div><><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1606252368_co>:</b></span> :)</div><><div class='cl'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><>