I have reviewed the Support section several times and taken the next section and passed, but it is not allowing me to move onto the next section of the course?
Tiffany has joined the chat.
Tiffany: Hi, Rita Terwilliger!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Rita Terwilliger: I am fine, Thank You for asking.
Tiffany: After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. 
Rita Terwilliger: The module was just a video explaining the sections, glossary etc. 
Rita Terwilliger: I will take it again, 3rd time is a charm.
Tiffany: If you open the module and stay in it for 7 minutes and 48 seconds more the next module will unlock for you.  
Rita Terwilliger: The module states it was completed.
Tiffany: Yes you can relaunch it to accrue more time
Tiffany: Is there anything else I can assist you with for today?
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