Could I have my certificate emailed? When is the estimated date of arrival?
Tiffany has joined the chat.
Tiffany:&nbsp;Hi, Adele Fequiere!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Tiffany:&nbsp;One moment while I look you up please
Adele Fequiere:&nbsp;Good! Okay.
Adele Fequiere:&nbsp;Hi, are you still there?
Tiffany:&nbsp;Normally certificate will be sent out via US Mail within a few days of completing the course.  Then it takes between 7-10 business days for it to arrive at the company location.  
Adele Fequiere:&nbsp;Is the company location Norfolk, VA or Baton Rouge?
Tiffany:&nbsp;One moment please
Tiffany:&nbsp;Sulphur, LA is the company location we are currently sending the certificates to per APTIMs contract.  
Tiffany:&nbsp;It looks like our certificate printer is out of service temporarily.  We are in the process of getting it repaired.Due to this internal error, I will send you a PDF certificate at no fee.  I will get this over to you later today.
Adele Fequiere:&nbsp;Okay, thank you!
Tiffany:&nbsp;We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? 
Adele Fequiere:&nbsp;No, PDF certificate is good!
Tiffany:&nbsp;My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!
Adele Fequiere:&nbsp;You too, thanks!
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