Fire Protection part 1, got through pre-eval, when I got to first knowledge check I could not submit. Exited module and when I came back in the knowledge check is blank, and Will not let me go back to the beginning of the module. Says I have not viewed some of the previous slides? I have tried logging out, deleting cookies and other files, tired multiple browsers. Im not sure what to do now. It is stuck and I cannot move forwards. Can that module or section be reset by tech support?