INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('3192717282T', 1694633212, 1694633679, 1, 23, 19, 15, 0, 0, 0, 0, 3443, 0, 0, 0, 0, 'Dao', 'daoyao@yahoo.com', '50.238.218.205', 'c4d708e48cbc10255692d67631c6e4f9', 'Question Type:-_-Computer/Network Issues-cus-Company-_-ProMab-cus-Online Course-_-radiation safety training-cus-', 'We are a small biotechnology company in California that requires radiation safety training in order to obtain a radiation license from the state to use radioactive materials in research. I\'m just wondering if your company\'s radiation safety training meets California requirements. Can you tell me about it? Thanks.', '<div class=\'ca\'><div class=\'info_box\'><i>We are a small biotechnology company in California that requires radiation safety training in order to obtain a radiation license from the state to use radioactive materials in research. I\'m just wondering if your company\'s radiation safety training meets California requirements. Can you tell me about it? Thanks.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694633229491--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694633229_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Dao</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694633229491--><><!--begin:1694633263815--><div class=\'cv\'><span class=\'notranslate\'><b>Dao<timestamp_1694633264_cv>:&nbsp;</b></span>Hi Tiffany</div><!--end:1694633263815--><><!--begin:1694633292261--><div class=\'cv\'><span class=\'notranslate\'><b>Dao<timestamp_1694633292_cv>:&nbsp;</b></span>Did you see my question?</div><!--end:1694633292261--><><!--begin:1694633318581--><div class=\'cv\'><span class=\'notranslate\'><b>Dao<timestamp_1694633319_cv>:&nbsp;</b></span>We are a small biotechnology company in California that requires radiation safety training in order to obtain a radiation license from the state to use radioactive materials in research. I&#39;m just wondering if your company&#39;s radiation safety training meets California requirements.<br><br>Can you tell me about it?</div><!--end:1694633318581--><><!--begin:1694633426122--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694633425_co>:&nbsp;</b></span>Our Radiation Safety-Online with is as per 29 CFR 1910.1096<br></div><!--end:1694633426122--><><!--begin:1694633428872--><div class=\'cv\'><span class=\'notranslate\'><b>Dao<timestamp_1694633429_cv>:&nbsp;</b></span>Are you there?</div><!--end:1694633428872--><><!--begin:1694633471450--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694633471_co>:&nbsp;</b></span>Our Radiation Safety-Online with is as per 29 CFR 1910.1096</div><!--end:1694633471450--><><!--begin:1694633515200--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694633515_co>:&nbsp;</b></span>I could have my national training manager reach out to once he is out of a meeting to discuss the course and your needs further to be sure we have what you need.</div><!--end:1694633515200--><><!--begin:1694633623305--><div class=\'cv\'><span class=\'notranslate\'><b>Dao<timestamp_1694633623_cv>:&nbsp;</b></span>I don&#39;t know the law. But please send me an email once your national training manager is back, <a href=\'mailto:daoyao@yahoo.com\' target=\'_blank\' rel=\'noopener noreferrer\'>daoyao@yahoo.com</a>. Thanks.</div><!--end:1694633623305--><><!--begin:1694633658082--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694633657_co>:&nbsp;</b></span>I will have him reach out via email as requested when he is available.  </div><!--end:1694633658082--><><!--begin:1694633659817--><div class=\'cv\'><span class=\'notranslate\'><b>Dao<timestamp_1694633660_cv>:&nbsp;</b></span>Have a good day. Bye!</div><!--end:1694633659817--><><!--begin:1694633667779--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694633667_co>:&nbsp;</b></span>You as well!</div><!--end:1694633667779--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'We are a small biotechnology company in California that requires radiation safety training in order to obtain a radiation license from the state to use radioactive materials in research. I\'m just wondering if your company\'s radiation safety training meets California requirements. Can you tell me about it? Thanks.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Dao!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDao: Hi Tiffany\r\nDao: Did you see my question?\r\nDao: We are a small biotechnology company in California that requires radiation safety training in order to obtain a radiation license from the state to use radioactive materials in research. I&#39;m just wondering if your company&#39;s radiation safety training meets California requirements.Can you tell me about it?\r\nTiffany: Our Radiation Safety-Online with is as per 29 CFR 1910.1096\r\nDao: Are you there?\r\nTiffany: Our Radiation Safety-Online with is as per 29 CFR 1910.1096\r\nTiffany: I could have my national training manager reach out to once he is out of a meeting to discuss the course and your needs further to be sure we have what you need.\r\nDao: I don&#39;t know the law. But please send me an email once your national training manager is back, mailto:daoyao@yahoo.com. Thanks.\r\nTiffany: I will have him reach out via email as requested when he is available.  \r\nDao: Have a good day. Bye!\r\nTiffany: You as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('319344396JR', 1694705899, 1694706458, 2, 23, 36, 9, 0, 0, 5, 0, 5811, 449, 0, 0, 0, 'Daniel', 'dcastany@kleinfelder.com', '73.115.77.177', '4736c811b4500c7602c546748764fda8', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Kleinfelder-cus-', 'Good morning, \r\n\r\nI recently completed my online portion of the 40hr OSHA HAZWOPER training, and I need assistance registering for the hands-on portion on Houston, Texas on September 22. ', '<div class=\'ca\'><div class=\'info_box\'><i>Good morning, \r\n\r\nI recently completed my online portion of the 40hr OSHA HAZWOPER training, and I need assistance registering for the hands-on portion on Houston, Texas on September 22. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694705901035--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694705900_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Daniel</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694705901035--><><!--begin:1694705915625--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel<timestamp_1694705916_cv>:&nbsp;</b></span>Good morning Tiffany, doing well. Hope you are too.</div><!--end:1694705915625--><><!--begin:1694705957492--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694705957_co>:&nbsp;</b></span>Yes thank you.  One moment while I look you up please</div><!--end:1694705957492--><><!--begin:1694706003500--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694706003_co>:&nbsp;</b></span>Can I get a direct or cell number to add to your account please?</div><!--end:1694706003500--><><!--begin:1694706012440--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel<timestamp_1694706013_cv>:&nbsp;</b></span>8324031777</div><!--end:1694706012440--><><!--begin:1694706069353--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694706069_co>:&nbsp;</b></span>The class is pending at this time but I am going to add you to the wait list.</div><!--end:1694706069353--><><!--begin:1694706094618--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel<timestamp_1694706095_cv>:&nbsp;</b></span>Thank you, will I receive confirmation and further instructions by email?</div><!--end:1694706094618--><><!--begin:1694706107805--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694706107_co>:&nbsp;</b></span>Yes</div><!--end:1694706107805--><><!--begin:1694706131846--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694706131_co>:&nbsp;</b></span>Also I see your online account is about to expire on 09/15/2023.</div><!--end:1694706131846--><><!--begin:1694706170933--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel<timestamp_1694706171_cv>:&nbsp;</b></span>Much appreciated. Do you have an idea of when we should expect confirmation? Just need to confirm since I have field work scheduled for next week. </div><!--end:1694706170933--><><!--begin:1694706195452--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694706195_co>:&nbsp;</b></span>I am going to give you a 30-day extension at no fee bringing your new expiration date out to 10/15/2023.</div><!--end:1694706195452--><><!--begin:1694706207594--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel<timestamp_1694706208_cv>:&nbsp;</b></span>Perfect. Thanks!</div><!--end:1694706207594--><><!--begin:1694706227045--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694706226_co>:&nbsp;</b></span>I sent your waitlist email now and management will update the class status usually by next MOnday or Tuesday.</div><!--end:1694706227045--><><!--begin:1694706258114--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694706257_co>:&nbsp;</b></span>If you are unable to complete the course before this new expiration date, there is a 25% reactivation fee (per course) that will need to be paid prior to any further extensions. </div><!--end:1694706258114--><><!--begin:1694706279839--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel<timestamp_1694706280_cv>:&nbsp;</b></span>Perfect. You&#39;ve been very helpful. That&#39;s all I have for the moment. Thanks again for the extension.</div><!--end:1694706279839--><><!--begin:1694706296061--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694706295_co>:&nbsp;</b></span>You are welcome!</div><!--end:1694706296061--><><!--begin:1694706304144--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694706304_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1694706304144--><><!--begin:1694706311101--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel<timestamp_1694706311_cv>:&nbsp;</b></span>No, thank you.</div><!--end:1694706311101--><><!--begin:1694706323102--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694706322_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1694706323102--><><!--begin:1694706332821--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel<timestamp_1694706333_cv>:&nbsp;</b></span>Thanks! </div><!--end:1694706332821--><><!--begin:1694706371064--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel<timestamp_1694706371_cv>:&nbsp;</b></span>I left you a review. Do I go ahead and end chat on my end?</div><!--end:1694706371064--><><!--begin:1694706437645--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694706437_co>:&nbsp;</b></span>Yes you can.</div><!--end:1694706437645--><><!--begin:1694706442069--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694706441_co>:&nbsp;</b></span>Thank you!</div><!--end:1694706442069--><><!--begin:1694706455234--><div class=\'cv\'><span class=\'notranslate\'><b>Daniel<timestamp_1694706455_cv>:&nbsp;</b></span>Thanks, wishing you a good rest of your day</div><!--end:1694706455234--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Good morning, \r\n\r\nI recently completed my online portion of the 40hr OSHA HAZWOPER training, and I need assistance registering for the hands-on portion on Houston, Texas on September 22. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Daniel!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDaniel: Good morning Tiffany, doing well. Hope you are too.\r\nTiffany: Yes thank you.  One moment while I look you up please\r\nTiffany: Can I get a direct or cell number to add to your account please?\r\nDaniel: 8324031777\r\nTiffany: The class is pending at this time but I am going to add you to the wait list.\r\nDaniel: Thank you, will I receive confirmation and further instructions by email?\r\nTiffany: Yes\r\nTiffany: Also I see your online account is about to expire on 09/15/2023.\r\nDaniel: Much appreciated. Do you have an idea of when we should expect confirmation? Just need to confirm since I have field work scheduled for next week. \r\nTiffany: I am going to give you a 30-day extension at no fee bringing your new expiration date out to 10/15/2023.\r\nDaniel: Perfect. Thanks!\r\nTiffany: I sent your waitlist email now and management will update the class status usually by next MOnday or Tuesday.\r\nTiffany: If you are unable to complete the course before this new expiration date, there is a 25% reactivation fee (per course) that will need to be paid prior to any further extensions. \r\nDaniel: Perfect. You&#39;ve been very helpful. That&#39;s all I have for the moment. Thanks again for the extension.\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nDaniel: No, thank you.\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nDaniel: Thanks! \r\nDaniel: I left you a review. Do I go ahead and end chat on my end?\r\nTiffany: Yes you can.\r\nTiffany: Thank you!\r\nDaniel: Thanks, wishing you a good rest of your day\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('319346948GY', 1694708451, 1694708690, 2, 23, 38, 11, 0, 0, 5, 0, 2412, 0, 0, 0, 0, 'Kathy', 'kathy.battles@fire.ca.gov', '165.235.73.16', '449e34bf27b9ccbb098da7dfe06ce869', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-CAL FIRE/Office of the State Fire Marshal-cus-', 'Do you accept check payment for classes?', '<div class=\'ca\'><div class=\'info_box\'><i>Do you accept check payment for classes?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694708474008--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694708473_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kathy</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694708474008--><><!--begin:1694708495635--><div class=\'cv\'><span class=\'notranslate\'><b>Kathy<timestamp_1694708495_cv>:&nbsp;</b></span>Fine thank you.</div><!--end:1694708495635--><><!--begin:1694708517298--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694708517_co>:&nbsp;</b></span>We do accept checks as payment for class but that would fall under the payment option invoice.</div><!--end:1694708517298--><><!--begin:1694708543998--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694708543_co>:&nbsp;</b></span>Since the order/registration is not pre-paid at the time the order is placed.  </div><!--end:1694708543998--><><!--begin:1694708573815--><div class=\'cv\'><span class=\'notranslate\'><b>Kathy<timestamp_1694708573_cv>:&nbsp;</b></span>So we would be making the payment after the class or can my engineer pay at the door with the check?</div><!--end:1694708573815--><><!--begin:1694708630171--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694708630_co>:&nbsp;</b></span>He can bring the check to class and give it to the instructor at class.  </div><!--end:1694708630171--><><!--begin:1694708651529--><div class=\'cv\'><span class=\'notranslate\'><b>Kathy<timestamp_1694708651_cv>:&nbsp;</b></span>Perfect.  Thank you so much. </div><!--end:1694708651529--><><!--begin:1694708659583--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694708659_co>:&nbsp;</b></span>You are welcome!</div><!--end:1694708659583--><><!--begin:1694708669040--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694708668_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1694708669040--><><!--begin:1694708685215--><div class=\'cv\'><span class=\'notranslate\'><b>Kathy<timestamp_1694708685_cv>:&nbsp;</b></span>That&#39;s everything.  Thank you. </div><!--end:1694708685215--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Do you accept check payment for classes?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Kathy!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKathy: Fine thank you.\r\nTiffany: We do accept checks as payment for class but that would fall under the payment option invoice.\r\nTiffany: Since the order/registration is not pre-paid at the time the order is placed.  \r\nKathy: So we would be making the payment after the class or can my engineer pay at the door with the check?\r\nTiffany: He can bring the check to class and give it to the instructor at class.  \r\nKathy: Perfect.  Thank you so much. \r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nKathy: That&#39;s everything.  Thank you. \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3194471512Q', 1694808630, 1694808930, 1, 23, 14, 5, 0, 0, 5, 0, 2580, 0, 0, 0, 0, 'Kenneth Griffin', 'kgriffin@shamrockenviro.com', '12.147.14.186', '404a6bd6f6cdfd5c27434193be1757cc', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Shamrock-cus-Online Course-_-24 hazwoper-cus-', 'Module will not let me move forward after answering question correctly.', '<div class=\'ca\'><div class=\'info_box\'><i>Module will not let me move forward after answering question correctly.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1694808648988--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694808648_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kenneth Griffin</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1694808648988--><><!--begin:1694808667397--><div class=\'cv\'><span class=\'notranslate\'><b>Kenneth Griffin<timestamp_1694808660_cv>:&nbsp;</b></span>Good</div><!--end:1694808667397--><><!--begin:1694808717598--><div class=\'cv\'><span class=\'notranslate\'><b>Kenneth Griffin<timestamp_1694808710_cv>:&nbsp;</b></span>I have been stuck in the same module for days, need help Tiffany!!</div><!--end:1694808717598--><><!--begin:1694808752448--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694808752_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1694808752448--><><!--begin:1694808855148--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694808855_co>:&nbsp;</b></span>I looked up your login history and it appears you are timing out, excessively which causes errors.  Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. </div><!--end:1694808855148--><><!--begin:1694808863202--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694808863_co>:&nbsp;</b></span>To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.</div><!--end:1694808863202--><><!--begin:1694808878130--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694808877_co>:&nbsp;</b></span>I have passed you on the current module.  You may proceed forward in the training.  </div><!--end:1694808878130--><><!--begin:1694808915097--><div class=\'cv\'><span class=\'notranslate\'><b>Kenneth Griffin<timestamp_1694808907_cv>:&nbsp;</b></span>You are a life saver. Thank you!</div><!--end:1694808915097--><><!--begin:1694808920464--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1694808920_co>:&nbsp;</b></span>You must complete the Hands and Power Tools Assessment before proceeding to the next module.  </div><!--end:1694808920464--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Module will not let me move forward after answering question correctly.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Kenneth Griffin!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKenneth Griffin: Good\r\nKenneth Griffin: I have been stuck in the same module for days, need help Tiffany!!\r\nTiffany: One moment please while I look you up\r\nTiffany: I looked up your login history and it appears you are timing out, excessively which causes errors.  Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. \r\nTiffany: To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.\r\nTiffany: I have passed you on the current module.  You may proceed forward in the training.  \r\nKenneth Griffin: You are a life saver. Thank you!\r\nTiffany: You must complete the Hands and Power Tools Assessment before proceeding to the next module.  \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('319682017T3', 1695043509, 1695043865, 2, 23, 27, 7, 0, 0, 0, 0, 3181, 0, 0, 0, 0, 'Kyra Ochsner', 'kochsner@trccompanies.com', '67.165.173.76', 'eaa5f61a584c46385d24b1fc706b9c54', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-TRC-cus-', 'If I take the refresher course now will my 40 hour training stay current?', '<div class=\'ca\'><div class=\'info_box\'><i>If I take the refresher course now will my 40 hour training stay current?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1695043513520--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695043513_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kyra Ochsner</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1695043513520--><><!--begin:1695043584789--><div class=\'cv\'><span class=\'notranslate\'><b>Kyra Ochsner<timestamp_1695043584_cv>:&nbsp;</b></span>Hi Tiffany</div><!--end:1695043584789--><><!--begin:1695043590569--><div class=\'cv\'><span class=\'notranslate\'><b>Kyra Ochsner<timestamp_1695043590_cv>:&nbsp;</b></span>I&#39;m good </div><!--end:1695043590569--><><!--begin:1695043613248--><div class=\'cv\'><span class=\'notranslate\'><b>Kyra Ochsner<timestamp_1695043613_cv>:&nbsp;</b></span>If I take the 8 hour refresher course now will my 40 hr stay current?</div><!--end:1695043613248--><><!--begin:1695043649413--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695043649_co>:&nbsp;</b></span>Your refresher was due in March 2023 so you are a bit late in getting it done.  </div><!--end:1695043649413--><><!--begin:1695043668603--><div class=\'cv\'><span class=\'notranslate\'><b>Kyra Ochsner<timestamp_1695043668_cv>:&nbsp;</b></span>What do I do now?</div><!--end:1695043668603--><><!--begin:1695043705548--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695043705_co>:&nbsp;</b></span>We are not consultants so I can not advise you exactly what to do but I would suggest getting the refresher completed as soon as possible.  Then document why it was not done sooner.</div><!--end:1695043705548--><><!--begin:1695043733736--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695043733_co>:&nbsp;</b></span>To read information from an OSHA intepration letter please see the below link: <a href=\'https://www.osha.gov/laws-regs/standardinterpretations/2007-03-07-1\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.osha.gov/laws-regs/standardinterpretations/2007-03-07-1</a></div><!--end:1695043733736--><><!--begin:1695043750658--><div class=\'cv\'><span class=\'notranslate\'><b>Kyra Ochsner<timestamp_1695043750_cv>:&nbsp;</b></span>Okay thank you</div><!--end:1695043750658--><><!--begin:1695043783435--><div class=\'cv\'><span class=\'notranslate\'><b>Kyra Ochsner<timestamp_1695043783_cv>:&nbsp;</b></span>Do i send the documentation anywhere or just for myself?</div><!--end:1695043783435--><><!--begin:1695043852871--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695043852_co>:&nbsp;</b></span>Just keep it with your records and HAZWOPER certificates that way if OSHA or anyone questions the dates you have the information readily available. </div><!--end:1695043852871--><><!--begin:1695043864411--><div class=\'cv\'><span class=\'notranslate\'><b>Kyra Ochsner<timestamp_1695043864_cv>:&nbsp;</b></span>Okay thank you</div><!--end:1695043864411--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'If I take the refresher course now will my 40 hour training stay current?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Kyra Ochsner!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKyra Ochsner: Hi Tiffany\r\nKyra Ochsner: I&#39;m good \r\nKyra Ochsner: If I take the 8 hour refresher course now will my 40 hr stay current?\r\nTiffany: Your refresher was due in March 2023 so you are a bit late in getting it done.  \r\nKyra Ochsner: What do I do now?\r\nTiffany: We are not consultants so I can not advise you exactly what to do but I would suggest getting the refresher completed as soon as possible.  Then document why it was not done sooner.\r\nTiffany: To read information from an OSHA intepration letter please see the below link: https://www.osha.gov/laws-regs/standardinterpretations/2007-03-07-1\r\nKyra Ochsner: Okay thank you\r\nKyra Ochsner: Do i send the documentation anywhere or just for myself?\r\nTiffany: Just keep it with your records and HAZWOPER certificates that way if OSHA or anyone questions the dates you have the information readily available. \r\nKyra Ochsner: Okay thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('31970570128', 1695067191, 1695068756, 2, 23, 25, 7, 0, 0, 0, 0, 2976, 0, 0, 0, 0, 'John Volker', 'jdvolker1@gmail.com', '134.67.179.233', '658944e26bb5199c78a694537ba8ac98', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-APTIM-cus-', 'Hello, I completed the Hazwoper 40 hour course in 2021. Can I receive a copy of my completion certificate?', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I completed the Hazwoper 40 hour course in 2021. Can I receive a copy of my completion certificate?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1695067194746--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695067194_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>John Volker</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1695067194746--><><!--begin:1695067200816--><div class=\'cv\'><span class=\'notranslate\'><b>John Volker<timestamp_1695067200_cv>:&nbsp;</b></span>good</div><!--end:1695067200816--><><!--begin:1695067206672--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695067206_co>:&nbsp;</b></span>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1695067206672--><><!--begin:1695067232764--><div class=\'cv\'><span class=\'notranslate\'><b>John Volker<timestamp_1695067232_cv>:&nbsp;</b></span>yes thank you</div><!--end:1695067232764--><><!--begin:1695067877981--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695067877_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1695067877981--><><!--begin:1695067882569--><div class=\'cv\'><span class=\'notranslate\'><b>John Volker<timestamp_1695067882_cv>:&nbsp;</b></span>no</div><!--end:1695067882569--><><!--begin:1695067922604--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695067922_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1695067922604--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, I completed the Hazwoper 40 hour course in 2021. Can I receive a copy of my completion certificate?\r\nTiffany has joined the chat.\r\nTiffany: Hi, John Volker!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJohn Volker: good\r\nTiffany: There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nJohn Volker: yes thank you\r\nTiffany: Is there anything else I can assist you with today?\r\nJohn Volker: no\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('319709134YM', 1695070629, 1695071480, 2, 23, 30, 7, 0, 0, 5, 0, 3963, 452, 0, 0, 0, 'Vanessa', 'vanessa.lara@ghd.com', '75.84.96.31', '591c2630ec030d188c219038498cc14c', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-GHD-cus-', 'I have completed the online portion of the 40 hr HAZWOPER training course I am enrolled in and would like to schedule the 8 hr in person training required to receive my certification. ', '<div class=\'ca\'><div class=\'info_box\'><i>I have completed the online portion of the 40 hr HAZWOPER training course I am enrolled in and would like to schedule the 8 hr in person training required to receive my certification. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1695070632761--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695070632_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Vanessa</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1695070632761--><><!--begin:1695070706154--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695070706_co>:&nbsp;</b></span>I actually just replied to one of the emails you sent in.  </div><!--end:1695070706154--><><!--begin:1695070723047--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695070722_co>:&nbsp;</b></span>After you have a chance to look at the schedule you can either email me back or give us a call to register</div><!--end:1695070723047--><><!--begin:1695070775960--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1695070776_cv>:&nbsp;</b></span>Oh great! Thank you!</div><!--end:1695070775960--><><!--begin:1695070783563--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695070783_co>:&nbsp;</b></span>You are welcome!</div><!--end:1695070783563--><><!--begin:1695070793636--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695070793_co>:&nbsp;</b></span>Is there anything else I can assist you with for now?</div><!--end:1695070793636--><><!--begin:1695070962348--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1695070962_cv>:&nbsp;</b></span>I&#39;d like to enroll for the in person training for the Irvine location on the 29th!</div><!--end:1695070962348--><><!--begin:1695071098447--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695071098_co>:&nbsp;</b></span>I will get you on the dress-out list for that clas and send you an email in a moment</div><!--end:1695071098447--><><!--begin:1695071124443--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1695071125_cv>:&nbsp;</b></span>Thank you!</div><!--end:1695071124443--><><!--begin:1695071148012--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695071147_co>:&nbsp;</b></span>You are welcome it is my pleasure!</div><!--end:1695071148012--><><!--begin:1695071199664--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1695071199_cv>:&nbsp;</b></span>Also, do you know what day my 90 day deadline to complete everything lands on?</div><!--end:1695071199664--><><!--begin:1695071272728--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695071272_co>:&nbsp;</b></span>You need to complete the hands-on and go back online and complete/pass the exam (only 3 attempts) with a 70% or better before 11/19/2023</div><!--end:1695071272728--><><!--begin:1695071296401--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1695071296_cv>:&nbsp;</b></span>Thank you!</div><!--end:1695071296401--><><!--begin:1695071417349--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695071417_co>:&nbsp;</b></span>You are welcome again :)</div><!--end:1695071417349--><><!--begin:1695071424637--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695071424_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1695071424637--><><!--begin:1695071452982--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1695071453_cv>:&nbsp;</b></span>Thats all! Thanks again and have a good day!</div><!--end:1695071452982--><><!--begin:1695071479281--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695071479_co>:&nbsp;</b></span>You as well!</div><!--end:1695071479281--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I have completed the online portion of the 40 hr HAZWOPER training course I am enrolled in and would like to schedule the 8 hr in person training required to receive my certification. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Vanessa!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I actually just replied to one of the emails you sent in.  \r\nTiffany: After you have a chance to look at the schedule you can either email me back or give us a call to register\r\nVanessa: Oh great! Thank you!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with for now?\r\nVanessa: I&#39;d like to enroll for the in person training for the Irvine location on the 29th!\r\nTiffany: I will get you on the dress-out list for that clas and send you an email in a moment\r\nVanessa: Thank you!\r\nTiffany: You are welcome it is my pleasure!\r\nVanessa: Also, do you know what day my 90 day deadline to complete everything lands on?\r\nTiffany: You need to complete the hands-on and go back online and complete/pass the exam (only 3 attempts) with a 70% or better before 11/19/2023\r\nVanessa: Thank you!\r\nTiffany: You are welcome again :)\r\nTiffany: Is there anything else I can assist you with?\r\nVanessa: Thats all! Thanks again and have a good day!\r\nTiffany: You as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3197762755C', 1695137751, 1695138606, 2, 19, 11, 10, 0, 0, 0, 0, 3513, 0, 0, 0, 0, 'Nadia Podpora', 'nadia.podpora@ghd.com', '65.56.28.218', 'f325eb610e598ca2d8dca9e0c805481f', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-GHD-cus-', 'I completed the 40-hour online portion and passed the exam of the Hybrid HAZWOPER course. I have not received my certificate in the mail and I notice it says my course is still \"In Progress\". How do I ensure the course is complete and my certificate is mailed to me?', '<div class=\'ca\'><div class=\'info_box\'><i>I completed the 40-hour online portion and passed the exam of the Hybrid HAZWOPER course. I have not received my certificate in the mail and I notice it says my course is still \"In Progress\". How do I ensure the course is complete and my certificate is mailed to me?</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1695137792180--><div class=\'cv\'><span class=\'notranslate\'><b>Nadia Podpora<timestamp_1695137792_cv>:&nbsp;</b></span>Hello</div><!--end:1695137792180--><><!--begin:1695137793867--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695137793_co>:&nbsp;</b></span>Just a minute Badia while I look this up</div><!--end:1695137793867--><><!--begin:1695137813694--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695137813_co>:&nbsp;</b></span>Just a minute Nadia while I look this up</div><!--end:1695137813694--><><!--begin:1695138182174--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695138182_co>:&nbsp;</b></span>Nqdia I have fixed the issue and it is now showing as completed.</div><!--end:1695138182174--><><!--begin:1695138256640--><div class=\'cv\'><span class=\'notranslate\'><b>Nadia Podpora<timestamp_1695138256_cv>:&nbsp;</b></span>I&#39;d like to confirm that the mailing address is: GHD 5788 Widewaters Pkwy, Syracuse, NY 13214</div><!--end:1695138256640--><><!--begin:1695138303034--><div class=\'cv\'><span class=\'notranslate\'><b>Nadia Podpora<timestamp_1695138304_cv>:&nbsp;</b></span>I checked with our office manager and all incoming mail must have GHD name on it as we share the building with other businesses</div><!--end:1695138303034--><><!--begin:1695138318303--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695138318_co>:&nbsp;</b></span>Yes that is the address I show</div><!--end:1695138318303--><><!--begin:1695138347050--><div class=\'cv\'><span class=\'notranslate\'><b>Nadia Podpora<timestamp_1695138347_cv>:&nbsp;</b></span>Thank you</div><!--end:1695138347050--><><!--begin:1695138377886--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695138377_co>:&nbsp;</b></span>You are very welcome!!</div><!--end:1695138377886--><><!--begin:1695138393063--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695138393_co>:&nbsp;</b></span>Is there anything else I can do for you?</div><!--end:1695138393063--><><!--begin:1695138478702--><div class=\'cv\'><span class=\'notranslate\'><b>Nadia Podpora<timestamp_1695138478_cv>:&nbsp;</b></span>I am on a list for the 8-hour hands on portion in Nyack NY on November 29 which I am no longer able to attend. </div><!--end:1695138478702--><><!--begin:1695138553111--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695138553_co>:&nbsp;</b></span>Please reply to the email you received when you set up the class and put that info in it</div><!--end:1695138553111--><><!--begin:1695138567035--><div class=\'cv\'><span class=\'notranslate\'><b>Nadia Podpora<timestamp_1695138567_cv>:&nbsp;</b></span>Will do</div><!--end:1695138567035--><><!--begin:1695138580203--><div class=\'cv\'><span class=\'notranslate\'><b>Nadia Podpora<timestamp_1695138580_cv>:&nbsp;</b></span>That&#39;s all, thank you</div><!--end:1695138580203--><><!--begin:1695138583688--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695138583_co>:&nbsp;</b></span>Have a great day!!</div><!--end:1695138583688--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I completed the 40-hour online portion and passed the exam of the Hybrid HAZWOPER course. I have not received my certificate in the mail and I notice it says my course is still \"In Progress\". How do I ensure the course is complete and my certificate is mailed to me?\r\nTracy has joined the chat.\r\nNadia Podpora: Hello\r\nTracy: Just a minute Badia while I look this up\r\nTracy: Just a minute Nadia while I look this up\r\nTracy: Nqdia I have fixed the issue and it is now showing as completed.\r\nNadia Podpora: I&#39;d like to confirm that the mailing address is: GHD 5788 Widewaters Pkwy, Syracuse, NY 13214\r\nNadia Podpora: I checked with our office manager and all incoming mail must have GHD name on it as we share the building with other businesses\r\nTracy: Yes that is the address I show\r\nNadia Podpora: Thank you\r\nTracy: You are very welcome!!\r\nTracy: Is there anything else I can do for you?\r\nNadia Podpora: I am on a list for the 8-hour hands on portion in Nyack NY on November 29 which I am no longer able to attend. \r\nTracy: Please reply to the email you received when you set up the class and put that info in it\r\nNadia Podpora: Will do\r\nNadia Podpora: That&#39;s all, thank you\r\nTracy: Have a great day!!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('320288503YT', 1695649977, 1695651047, 2, 23, 9, 5, 0, 0, 5, 0, 2863, 0, 0, 0, 0, 'Zachary Rundell', 'zachary.rundell@tceq.texas.gov', '163.234.245.42', '1abb08e81dda6cfd65a8ba4d879317ac', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Texas Commission on Environmental Quality (TCEQ)-cus-', 'Hello, my work registered me for the in-person 40 hour Hazwoper training in Dallas Ft Worth from September 26-29, 2023. Can you tell me what time the training is scheduled to start on the 26th?', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, my work registered me for the in-person 40 hour Hazwoper training in Dallas Ft Worth from September 26-29, 2023. Can you tell me what time the training is scheduled to start on the 26th?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1695649980453--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695649980_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Zachary Rundell</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1695649980453--><><!--begin:1695649993273--><div class=\'cv\'><span class=\'notranslate\'><b>Zachary Rundell<timestamp_1695649993_cv>:&nbsp;</b></span>Doing well, thank you</div><!--end:1695649993273--><><!--begin:1695650024102--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695650023_co>:&nbsp;</b></span>The start time is 8:00am</div><!--end:1695650024102--><><!--begin:1695650042437--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695650042_co>:&nbsp;</b></span>I do not see you as registered.</div><!--end:1695650042437--><><!--begin:1695650097421--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695650097_co>:&nbsp;</b></span>Please be sure to speak with your companyto get offically registered.  </div><!--end:1695650097421--><><!--begin:1695650217101--><div class=\'cv\'><span class=\'notranslate\'><b>Zachary Rundell<timestamp_1695650217_cv>:&nbsp;</b></span>Ok I will speak to them. In the meantime, can you also tell me what time the course is scheduled to end on a typical day?</div><!--end:1695650217101--><><!--begin:1695650276759--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695650276_co>:&nbsp;</b></span>The class is 4/10-hour days Tuesday through Friday 8:00am to 6:00pm</div><!--end:1695650276759--><><!--begin:1695650346244--><div class=\'cv\'><span class=\'notranslate\'><b>Zachary Rundell<timestamp_1695650346_cv>:&nbsp;</b></span>Great. Thank you</div><!--end:1695650346244--><><!--begin:1695650384760--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695650384_co>:&nbsp;</b></span>You are welcome!  Is there anything else I can assist you with?</div><!--end:1695650384760--><><!--begin:1695651044490--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695651044_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1695651044490--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, my work registered me for the in-person 40 hour Hazwoper training in Dallas Ft Worth from September 26-29, 2023. Can you tell me what time the training is scheduled to start on the 26th?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Zachary Rundell!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nZachary Rundell: Doing well, thank you\r\nTiffany: The start time is 8:00am\r\nTiffany: I do not see you as registered.\r\nTiffany: Please be sure to speak with your companyto get offically registered.  \r\nZachary Rundell: Ok I will speak to them. In the meantime, can you also tell me what time the course is scheduled to end on a typical day?\r\nTiffany: The class is 4/10-hour days Tuesday through Friday 8:00am to 6:00pm\r\nZachary Rundell: Great. Thank you\r\nTiffany: You are welcome!  Is there anything else I can assist you with?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('32030647882', 1695667973, 1695669600, 2, 23, 29, 6, 0, 0, 0, 0, 5577, 0, 0, 0, 0, 'Jacob Nichols', 'jacobmolly12@aol.com', '68.55.175.18', 'b04bc9adcaac2f2657a972eeb4c97f7b', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-none-cus-', 'I finished my 32-hour online portion of the 40-hour program. how do I register for the 8-hour hands on training to complete the program?    ', '<div class=\'ca\'><div class=\'info_box\'><i>I finished my 32-hour online portion of the 40-hour program. how do I register for the 8-hour hands on training to complete the program?    </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1695667977505--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695667977_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jacob Nichols</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1695667977505--><><!--begin:1695667996423--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Nichols<timestamp_1695667996_cv>:&nbsp;</b></span>Good  thank you</div><!--end:1695667996423--><><!--begin:1695668041490--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695668041_co>:&nbsp;</b></span>I emailed you back earlier to with information.  Did you get my email?</div><!--end:1695668041490--><><!--begin:1695668183622--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695668183_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a> Use this link as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training. </div><!--end:1695668183622--><><!--begin:1695668200047--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695668199_co>:&nbsp;</b></span>To register for the hands-on class students must be complete with the online training.  Please have the students or employer call or email our office.  We will add the student to the dress-out list.  Once the class status is finalized (usually by the Tuesday BEFORE the class start date) you will be notified of the status and, if we have space in the course for you to attend. If we do have space, we will register you in the class and provide all the details at that time.<br>Confirmation of Hands-On training is based on sufficient enrollment. Accordingly, we cannot guarantee every class &quot;scheduled&quot; will be confirmed. To minimize wait times, classes are offered in more than 50 U.S. cities.</div><!--end:1695668200047--><><!--begin:1695668592803--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Nichols<timestamp_1695668592_cv>:&nbsp;</b></span>Do I register for the 8-hour refresher, there is a charge for that, I already paid for the 40-hour course? </div><!--end:1695668592803--><><!--begin:1695668637758--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695668637_co>:&nbsp;</b></span>You call or email  us to register so we can register you at $0 since the hands-on is included with the online course.</div><!--end:1695668637758--><><!--begin:1695668660158--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695668660_co>:&nbsp;</b></span>But the hands-on dress-out classes are the same day as the 8-Hour HAZWOPER Refreshers</div><!--end:1695668660158--><><!--begin:1695668672846--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Nichols<timestamp_1695668672_cv>:&nbsp;</b></span>Can you register me?</div><!--end:1695668672846--><><!--begin:1695668710077--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695668709_co>:&nbsp;</b></span>Yes I can </div><!--end:1695668710077--><><!--begin:1695668735965--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Nichols<timestamp_1695668736_cv>:&nbsp;</b></span>I would like to do the October 6, in Lansing</div><!--end:1695668735965--><><!--begin:1695668816822--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695668816_co>:&nbsp;</b></span>I will get you on the list now and send you out an email.  If you do need to reschedule after being put on the list there is a fee to do this.  Do you want to proceed?</div><!--end:1695668816822--><><!--begin:1695669053431--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Nichols<timestamp_1695669053_cv>:&nbsp;</b></span>Sorry, can you switch that to Detroit/Southfield on October 13</div><!--end:1695669053431--><><!--begin:1695669104406--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695669104_co>:&nbsp;</b></span>Yes  I will get you on the list now and send you out an email. If you do need to reschedule after being put on the list there is a fee to do this. Do you want to proceed?</div><!--end:1695669104406--><><!--begin:1695669126167--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Nichols<timestamp_1695669125_cv>:&nbsp;</b></span>Yes, Thank you</div><!--end:1695669126167--><><!--begin:1695669251546--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695669251_co>:&nbsp;</b></span>You are welcome!</div><!--end:1695669251546--><><!--begin:1695669450179--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695669450_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1695669450179--><><!--begin:1695669599032--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695669598_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1695669599032--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I finished my 32-hour online portion of the 40-hour program. how do I register for the 8-hour hands on training to complete the program?    \r\nTiffany has joined the chat.\r\nTiffany: Hi, Jacob Nichols!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJacob Nichols: Good  thank you\r\nTiffany: I emailed you back earlier to with information.  Did you get my email?\r\nTiffany: https://csregs.com/collections/8-hour-hazwoper-annual-refresher Use this link as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training. \r\nTiffany: To register for the hands-on class students must be complete with the online training.  Please have the students or employer call or email our office.  We will add the student to the dress-out list.  Once the class status is finalized (usually by the Tuesday BEFORE the class start date) you will be notified of the status and, if we have space in the course for you to attend. If we do have space, we will register you in the class and provide all the details at that time.Confirmation of Hands-On training is based on sufficient enrollment. Accordingly, we cannot guarantee every class &quot;scheduled&quot; will be confirmed. To minimize wait times, classes are offered in more than 50 U.S. cities.\r\nJacob Nichols: Do I register for the 8-hour refresher, there is a charge for that, I already paid for the 40-hour course? \r\nTiffany: You call or email  us to register so we can register you at $0 since the hands-on is included with the online course.\r\nTiffany: But the hands-on dress-out classes are the same day as the 8-Hour HAZWOPER Refreshers\r\nJacob Nichols: Can you register me?\r\nTiffany: Yes I can \r\nJacob Nichols: I would like to do the October 6, in Lansing\r\nTiffany: I will get you on the list now and send you out an email.  If you do need to reschedule after being put on the list there is a fee to do this.  Do you want to proceed?\r\nJacob Nichols: Sorry, can you switch that to Detroit/Southfield on October 13\r\nTiffany: Yes  I will get you on the list now and send you out an email. If you do need to reschedule after being put on the list there is a fee to do this. Do you want to proceed?\r\nJacob Nichols: Yes, Thank you\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('320386796E9', 1695748271, 1695748562, 1, 23, 10, 7, 0, 0, 5, 0, 3973, 0, 0, 0, 0, 'Victor Arnold', 'varnold@landfillgasom.com', '206.83.30.230', '65a83ce3ca908b5a2482fad3b6164cc6', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-MCC Inc-cus-Online Course-_-HAZWOPER-cus-', 'It will not let me go any further in the course. I am attempting to take an assessment and it wont let me answer the question', '<div class=\'ca\'><div class=\'info_box\'><i>It will not let me go any further in the course. I am attempting to take an assessment and it wont let me answer the question</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1695748275126--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695748274_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Victor Arnold</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1695748275126--><><!--begin:1695748300962--><div class=\'cv\'><span class=\'notranslate\'><b>Victor Arnold<timestamp_1695748300_cv>:&nbsp;</b></span>I am well. Thank you. Yourself?</div><!--end:1695748300962--><><!--begin:1695748315780--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695748315_co>:&nbsp;</b></span>I am good thank you</div><!--end:1695748315780--><><!--begin:1695748324941--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695748324_co>:&nbsp;</b></span>One moment while I pull up your account</div><!--end:1695748324941--><><!--begin:1695748381428--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695748381_co>:&nbsp;</b></span>There are several reasons why this may be happening. It is important to understand that this is a “time required” and “content required” course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:<br><br>Your session will “time out” if you are inactive  for 10 minutes<br>Module quizzes “lock” if you don’t log out properly or close your browser while taking the exam<br>Not completing ALL module activities (including student activities, videos and interactions or skipping pages)<br>Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer)<br> <br><br>Do you have ANY questions on the above?</div><!--end:1695748381428--><><!--begin:1695748445659--><div class=\'cv\'><span class=\'notranslate\'><b>Victor Arnold<timestamp_1695748444_cv>:&nbsp;</b></span>How do i unlock the module quiz?</div><!--end:1695748445659--><><!--begin:1695748488484--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695748488_co>:&nbsp;</b></span>OK, I’m going to issue a “one-time” pass for the module you are “stuck” on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.<br><br>Going forward, avoid the following while training and follow these Tips:<br><br>Engaging in “non-training” activities (writing/answering emails, viewing other windows or browser pages)<br><br>Remain fully engaged in the course while training.<br><br>Refrain from:<br><br>Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br><br>“Rushing thru” content and activities. Please, take your time training! We’ve allowed for review and load time.<br>Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the “Exit Lesson” button or the “Exit Module” link at the top right of your screen and;<br><br>NEVER use the “X” in the top left corner of the browser window. This closes the page (not the course) and may “lock” your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1695748488484--><><!--begin:1695748560174--><div class=\'cv\'><span class=\'notranslate\'><b>Victor Arnold<timestamp_1695748559_cv>:&nbsp;</b></span>That is it. Thank you</div><!--end:1695748560174--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'It will not let me go any further in the course. I am attempting to take an assessment and it wont let me answer the question\r\nTiffany has joined the chat.\r\nTiffany: Hi, Victor Arnold!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nVictor Arnold: I am well. Thank you. Yourself?\r\nTiffany: I am good thank you\r\nTiffany: One moment while I pull up your account\r\nTiffany: There are several reasons why this may be happening. It is important to understand that this is a “time required” and “content required” course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:Your session will “time out” if you are inactive  for 10 minutesModule quizzes “lock” if you don’t log out properly or close your browser while taking the examNot completing ALL module activities (including student activities, videos and interactions or skipping pages)Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer) Do you have ANY questions on the above?\r\nVictor Arnold: How do i unlock the module quiz?\r\nTiffany: OK, I’m going to issue a “one-time” pass for the module you are “stuck” on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.Going forward, avoid the following while training and follow these Tips:Engaging in “non-training” activities (writing/answering emails, viewing other windows or browser pages)Remain fully engaged in the course while training.Refrain from:Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!“Rushing thru” content and activities. Please, take your time training! We’ve allowed for review and load time.Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehensionFinally, log out properly: Click the “Exit Lesson” button or the “Exit Module” link at the top right of your screen and;NEVER use the “X” in the top left corner of the browser window. This closes the page (not the course) and may “lock” your course or even lose accumulated course time. This cannot be recovered.Can I help with anything else today?\r\nVictor Arnold: That is it. Thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('320467268M8', 1695828763, 1695829117, 2, 23, 30, 7, 0, 0, 0, 0, 3681, 0, 0, 0, 0, 'jim eigner', 'jeigner@lineagelogistics.com', '12.14.38.242', '8242f09ecf80ed2f41a2681dc13c7dc3', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-lineage logistics-cus-', 'requesting copy of 24hr hazwoper certificate, please email if possible', '<div class=\'ca\'><div class=\'info_box\'><i>requesting copy of 24hr hazwoper certificate, please email if possible</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1695828767150--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695828767_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>jim eigner</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1695828767150--><><!--begin:1695828791619--><div class=\'cv\'><span class=\'notranslate\'><b>jim eigner<timestamp_1695828791_cv>:&nbsp;</b></span>fine, thanks for asking</div><!--end:1695828791619--><><!--begin:1695828833760--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695828833_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. </div><!--end:1695828833760--><><!--begin:1695828850336--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695828850_co>:&nbsp;</b></span>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1695828850336--><><!--begin:1695828873730--><div class=\'cv\'><span class=\'notranslate\'><b>jim eigner<timestamp_1695828873_cv>:&nbsp;</b></span>yes </div><!--end:1695828873730--><><!--begin:1695828916616--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695828916_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1695828916616--><><!--begin:1695828937275--><div class=\'cv\'><span class=\'notranslate\'><b>jim eigner<timestamp_1695828937_cv>:&nbsp;</b></span>can i borrow $10?</div><!--end:1695828937275--><><!--begin:1695828990759--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695828990_co>:&nbsp;</b></span><span class=\'emoji_chat\'>&#128578;</span> sorry but raising 5 kids I need every penny I get lol</div><!--end:1695828990759--><><!--begin:1695828997086--><div class=\'cv\'><span class=\'notranslate\'><b>jim eigner<timestamp_1695828997_cv>:&nbsp;</b></span>thanks for the info</div><!--end:1695828997086--><><!--begin:1695829004931--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695829004_co>:&nbsp;</b></span>You are welcome!</div><!--end:1695829004931--><><!--begin:1695829024090--><div class=\'cv\'><span class=\'notranslate\'><b>jim eigner<timestamp_1695829024_cv>:&nbsp;</b></span>lol, i know right. everything is expensive.</div><!--end:1695829024090--><><!--begin:1695829117237--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695829117_co>:&nbsp;</b></span>So true</div><!--end:1695829117237--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'requesting copy of 24hr hazwoper certificate, please email if possible\r\nTiffany has joined the chat.\r\nTiffany: Hi, jim eigner!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\njim eigner: fine, thanks for asking\r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. \r\nTiffany: There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\njim eigner: yes \r\nTiffany: Is there anything else I can assist you with today?\r\njim eigner: can i borrow $10?\r\nTiffany: &#128578; sorry but raising 5 kids I need every penny I get lol\r\njim eigner: thanks for the info\r\nTiffany: You are welcome!\r\njim eigner: lol, i know right. everything is expensive.\r\nTiffany: So true\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('3204819367B', 1695843416, 1695843953, 1, 23, 15, 12, 0, 0, 0, 0, 3689, 0, 0, 0, 0, 'anthony', 'anthonykingforeman@gmail.com', '76.39.167.19', '89dc70f652b939480260062d92f6a915', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-erm-cus-Online Course-_-osha site supervisor-cus-', 'assessment is glitched', '<div class=\'ca\'><div class=\'info_box\'><i>assessment is glitched</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1695843418230--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695843418_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>anthony</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1695843418230--><><!--begin:1695843454088--><div class=\'cv\'><span class=\'notranslate\'><b>anthony<timestamp_1695843454_cv>:&nbsp;</b></span>broke and hate my job. trying to finish this training.</div><!--end:1695843454088--><><!--begin:1695843489534--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695843489_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1695843489534--><><!--begin:1695843557982--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695843557_co>:&nbsp;</b></span>I see your training is training out excessively which can cause these errors to occur.  </div><!--end:1695843557982--><><!--begin:1695843588152--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695843588_co>:&nbsp;</b></span>I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.<br><br>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1695843588152--><><!--begin:1695843630162--><div class=\'cv\'><span class=\'notranslate\'><b>anthony<timestamp_1695843630_cv>:&nbsp;</b></span>thank you</div><!--end:1695843630162--><><!--begin:1695843655606--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695843655_co>:&nbsp;</b></span>You are welcome!</div><!--end:1695843655606--><><!--begin:1695843736504--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695843736_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1695843736504--><><!--begin:1695843953335--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695843953_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1695843953335--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'assessment is glitched\r\nTiffany has joined the chat.\r\nTiffany: Hi, anthony!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nanthony: broke and hate my job. trying to finish this training.\r\nTiffany: One moment while I look you up please\r\nTiffany: I see your training is training out excessively which can cause these errors to occur.  \r\nTiffany: I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.Going forward, avoid the following while training and follow these Tips:*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)*Remain fully engaged in the course while training.*Refrain from:1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehensionFinally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.Can I help with anything else today?\r\nanthony: thank you\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('320482579C2', 1695844054, 1695848008, 2, 19, 10, 7, 0, 0, 0, 0, 4112, 0, 0, 0, 0, 'Melanie', 'melanie.houghton@carmeuse.com', '143.170.73.222', '8b738f13ce44ea96c212672a0d8e37e8', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Carmeuse-cus-', 'Will the IATA training give me the official IATA certification needed for UPS International dangerous goods shipping?', '<div class=\'ca\'><div class=\'info_box\'><i>Will the IATA training give me the official IATA certification needed for UPS International dangerous goods shipping?</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1695844110077--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695844110_co>:&nbsp;</b></span>Just a moment while I look this up Melanie</div><!--end:1695844110077--><><!--begin:1695844688226--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695844688_co>:&nbsp;</b></span>Sorry for the wait - just 1 more minute please</div><!--end:1695844688226--><><!--begin:1695844907349--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695844907_co>:&nbsp;</b></span>The IATA (Dangerous Goods Transportation) Training Class covers Our IATA Dangerous Goods Transportation Training Course covers all training requirements under IATA and ICAO.</div><!--end:1695844907349--><><!--begin:1695845265259--><div class=\'cv\'><span class=\'notranslate\'><b>Melanie<timestamp_1695845265_cv>:&nbsp;</b></span>I guess that&#39;s a yes?  And I had DOT training with cert in 7/2022 so I want to make sure that means I can take the IATA training and get a certificate.</div><!--end:1695845265259--><><!--begin:1695845361019--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695845360_co>:&nbsp;</b></span>Yes - in order to take the IATA class you need to have a current DOT certification.  Your Dot is nit due until 7/2025</div><!--end:1695845361019--><><!--begin:1695845690349--><div class=\'cv\'><span class=\'notranslate\'><b>Melanie<timestamp_1695845690_cv>:&nbsp;</b></span>Ok, so will sign up for the online course.  Can I get you a PO and start the course.  Do you have any more current CDs of the IATA manual?</div><!--end:1695845690349--><><!--begin:1695845746062--><div class=\'cv\'><span class=\'notranslate\'><b>Melanie<timestamp_1695845746_cv>:&nbsp;</b></span>I mean - do you have a IATA 2023 manual?</div><!--end:1695845746062--><><!--begin:1695845837207--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695845837_co>:&nbsp;</b></span>When you register for the class you need to choose Purchase Order as the payment Option.  From there you will get directions on sending in the PO.</div><!--end:1695845837207--><><!--begin:1695845915966--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695845915_co>:&nbsp;</b></span>Here is the link to the IATA manuals that we have available.  <a href=\'https://csregs.com/search?type=product%2Ccollection&q=iata\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/search?type=product%2Ccollection&q=iata</a></div><!--end:1695845915966--><><!--begin:1695847381603--><div class=\'cv\'><span class=\'notranslate\'><b>Melanie<timestamp_1695847381_cv>:&nbsp;</b></span>Do you still have a training fee or additional charge (for the PO)</div><!--end:1695847381603--><><!--begin:1695847440953--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695847440_co>:&nbsp;</b></span>YES</div><!--end:1695847440953--><><!--begin:1695847541568--><div class=\'cv\'><span class=\'notranslate\'><b>Melanie<timestamp_1695847541_cv>:&nbsp;</b></span>can you tell me what the fee amount is so I can add it to the PO?  Thanks,</div><!--end:1695847541568--><><!--begin:1695847659833--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695847659_co>:&nbsp;</b></span>The total for the class w/ a PO is $250</div><!--end:1695847659833--><><!--begin:1695847711445--><div class=\'cv\'><span class=\'notranslate\'><b>Melanie<timestamp_1695847711_cv>:&nbsp;</b></span>Thanks for all your help.  I&#39;ll sign up once I have the PO.</div><!--end:1695847711445--><><!--begin:1695847716733--><div class=\'cv\'><span class=\'notranslate\'><b>Melanie<timestamp_1695847716_cv>:&nbsp;</b></span>Bye</div><!--end:1695847716733--><><!--begin:1695847988045--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695847987_co>:&nbsp;</b></span>Have a wonderful day!!</div><!--end:1695847988045--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Will the IATA training give me the official IATA certification needed for UPS International dangerous goods shipping?\r\nTracy has joined the chat.\r\nTracy: Just a moment while I look this up Melanie\r\nTracy: Sorry for the wait - just 1 more minute please\r\nTracy: The IATA (Dangerous Goods Transportation) Training Class covers Our IATA Dangerous Goods Transportation Training Course covers all training requirements under IATA and ICAO.\r\nMelanie: I guess that&#39;s a yes?  And I had DOT training with cert in 7/2022 so I want to make sure that means I can take the IATA training and get a certificate.\r\nTracy: Yes - in order to take the IATA class you need to have a current DOT certification.  Your Dot is nit due until 7/2025\r\nMelanie: Ok, so will sign up for the online course.  Can I get you a PO and start the course.  Do you have any more current CDs of the IATA manual?\r\nMelanie: I mean - do you have a IATA 2023 manual?\r\nTracy: When you register for the class you need to choose Purchase Order as the payment Option.  From there you will get directions on sending in the PO.\r\nTracy: Here is the link to the IATA manuals that we have available.  https://csregs.com/search?type=product%2Ccollection&q=iata\r\nMelanie: Do you still have a training fee or additional charge (for the PO)\r\nTracy: YES\r\nMelanie: can you tell me what the fee amount is so I can add it to the PO?  Thanks,\r\nTracy: The total for the class w/ a PO is $250\r\nMelanie: Thanks for all your help.  I&#39;ll sign up once I have the PO.\r\nMelanie: Bye\r\nTracy: Have a wonderful day!!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('32048312579', 1695844596, 1695844813, 2, 23, 6, 3, 0, 0, 0, 0, 2845, 0, 0, 0, 0, 'James Zemartis', 'jzemartis@ramboll.com', '67.217.179.115', 'ae8de160679aa44e0e73f5a04a0fc96e', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Ramboll-cus-', 'Hello! I’ve been given information regarding my upcoming 40-Hr Hazwoper training but it does not include a schedule for the course. I was just wondering what times each day the course will run for. ', '<div class=\'ca\'><div class=\'info_box\'><i>Hello! I’ve been given information regarding my upcoming 40-Hr Hazwoper training but it does not include a schedule for the course. I was just wondering what times each day the course will run for. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1695844600946--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695844600_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>James Zemartis</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1695844600946--><><!--begin:1695844610293--><div class=\'cv\'><span class=\'notranslate\'><b>James Zemartis<timestamp_1695844610_cv>:&nbsp;</b></span>I’m good thanks, how are you?</div><!--end:1695844610293--><><!--begin:1695844626007--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695844625_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1695844626007--><><!--begin:1695844650047--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695844649_co>:&nbsp;</b></span>Our 40-Hour HAZWOPER seminar classes run 4/10-hour days usually 8:00am to 6:00pm</div><!--end:1695844650047--><><!--begin:1695844691001--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695844690_co>:&nbsp;</b></span>Tuesday through Friday</div><!--end:1695844691001--><><!--begin:1695844694858--><div class=\'cv\'><span class=\'notranslate\'><b>James Zemartis<timestamp_1695844694_cv>:&nbsp;</b></span>And is there a break for lunch or is it just straight through?</div><!--end:1695844694858--><><!--begin:1695844714102--><div class=\'cv\'><span class=\'notranslate\'><b>James Zemartis<timestamp_1695844714_cv>:&nbsp;</b></span>I know these are simple questions but nothing is provided in the confirmation email. </div><!--end:1695844714102--><><!--begin:1695844719967--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695844719_co>:&nbsp;</b></span>There is a break yes but we do not provide lunch.  </div><!--end:1695844719967--><><!--begin:1695844749001--><div class=\'cv\'><span class=\'notranslate\'><b>James Zemartis<timestamp_1695844749_cv>:&nbsp;</b></span>That’s fine, and are there any materials we need to bring or is workbook/textbooks provided?</div><!--end:1695844749001--><><!--begin:1695844789615--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1695844789_co>:&nbsp;</b></span>Just bring a photo ID and a pen if you would like and we will supply the student manual. </div><!--end:1695844789615--><><!--begin:1695844809868--><div class=\'cv\'><span class=\'notranslate\'><b>James Zemartis<timestamp_1695844809_cv>:&nbsp;</b></span>Ok great, thanks so much. </div><!--end:1695844809868--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello! I’ve been given information regarding my upcoming 40-Hr Hazwoper training but it does not include a schedule for the course. I was just wondering what times each day the course will run for. \r\nTiffany has joined the chat.\r\nTiffany: Hi, James Zemartis!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJames Zemartis: I’m good thanks, how are you?\r\nTiffany: I am good thank you!\r\nTiffany: Our 40-Hour HAZWOPER seminar classes run 4/10-hour days usually 8:00am to 6:00pm\r\nTiffany: Tuesday through Friday\r\nJames Zemartis: And is there a break for lunch or is it just straight through?\r\nJames Zemartis: I know these are simple questions but nothing is provided in the confirmation email. \r\nTiffany: There is a break yes but we do not provide lunch.  \r\nJames Zemartis: That’s fine, and are there any materials we need to bring or is workbook/textbooks provided?\r\nTiffany: Just bring a photo ID and a pen if you would like and we will supply the student manual. \r\nJames Zemartis: Ok great, thanks so much. \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('320552277BN', 1695913754, 1695914920, 2, 19, 12, 10, 0, 0, 0, 0, 3712, 0, 0, 0, 0, 'IRENA PETROVIC', 'Irena.petrovic@ezag.com', '64.47.152.74', 'e2c0fa2f1b2bc65d50878a02ad5e239e', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-ECKERT AND ZIEGLER ISOTOPE PRODUCTS-cus-', 'PLEASE HELP ME ASSIGN STUDENTS FOR THE COURSES WHICH I JUST ORDERD ONLINE, I TRIED TO ADD EMAIL INVITATION AND DID NOT SUCCEDED, LOOK LIKE IT IS NOT PROCESSING REQUEST FOR SENDING EMAIL INVITATIONS.', '<div class=\'ca\'><div class=\'info_box\'><i>PLEASE HELP ME ASSIGN STUDENTS FOR THE COURSES WHICH I JUST ORDERD ONLINE, I TRIED TO ADD EMAIL INVITATION AND DID NOT SUCCEDED, LOOK LIKE IT IS NOT PROCESSING REQUEST FOR SENDING EMAIL INVITATIONS.</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1695913802671--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1695913802_cv>:&nbsp;</b></span>COULD YOU HELP ME PLEASE ?</div><!--end:1695913802671--><><!--begin:1695913820487--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695913820_co>:&nbsp;</b></span>Just a moment while I look into this please</div><!--end:1695913820487--><><!--begin:1695913862845--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1695913862_cv>:&nbsp;</b></span>IT IS AKING ME FOR ACLIENT id?</div><!--end:1695913862845--><><!--begin:1695913887092--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1695913887_cv>:&nbsp;</b></span>i ORDERED COURSES FOR SEVERAL PEOPLE IN MY COMPANY?</div><!--end:1695913887092--><><!--begin:1695913923123--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695913922_co>:&nbsp;</b></span>Just a moment while I look this up please</div><!--end:1695913923123--><><!--begin:1695913935100--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1695913935_cv>:&nbsp;</b></span>OK</div><!--end:1695913935100--><><!--begin:1695914107544--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695914107_co>:&nbsp;</b></span>Irene did you receive the 2 emails from us? One is titled Course Authorization and the other is your receipt</div><!--end:1695914107544--><><!--begin:1695914235600--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1695914235_cv>:&nbsp;</b></span>YES AND I TRIED TO ADD EMAIL ADRESS AND INVITE WORKERS TO THE COURSE AND AFTER I PROCEED, IT IS ASKING ME FOR MY CLIENT id I GOT TOTALY CONFUSED, COULD YOU PLEAS E CHECK IF I ASSIGNED pETER LEIRA AND ABEL RICANO TO 24 H HAZWOPER, I DID NOT SEE IT/</div><!--end:1695914235600--><><!--begin:1695914334572--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1695914334_cv>:&nbsp;</b></span>I BELEVE THAT I NEED CLIEN iD IF I AM ASSIGNED FOR THE COURSE.</div><!--end:1695914334572--><><!--begin:1695914358482--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695914358_co>:&nbsp;</b></span>Irene you need to click on the Let&#39;s get started limk in the Course Authorization email first</div><!--end:1695914358482--><><!--begin:1695914382061--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1695914382_cv>:&nbsp;</b></span>i AM YOUR CUSTOMER FOR 20 YESRS AND ASSIGNED SO MENY TRAINOINGS TO THE WORKERS</div><!--end:1695914382061--><><!--begin:1695914454065--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1695914453_co>:&nbsp;</b></span>Irene give me a call so I can get this figured out for you please.  <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a></div><!--end:1695914454065--><><!--begin:1695914764402--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1695914764_cv>:&nbsp;</b></span>SURE</div><!--end:1695914764402--><><!--begin:1695914887811--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1695914887_cv>:&nbsp;</b></span>EXT NO?</div><!--end:1695914887811--><><!--begin:1695914920673--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1695914920_cv>:&nbsp;</b></span>CUSTOMER SERVICE</div><!--end:1695914920673--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'PLEASE HELP ME ASSIGN STUDENTS FOR THE COURSES WHICH I JUST ORDERD ONLINE, I TRIED TO ADD EMAIL INVITATION AND DID NOT SUCCEDED, LOOK LIKE IT IS NOT PROCESSING REQUEST FOR SENDING EMAIL INVITATIONS.\r\nTracy has joined the chat.\r\nIRENA PETROVIC: COULD YOU HELP ME PLEASE ?\r\nTracy: Just a moment while I look into this please\r\nIRENA PETROVIC: IT IS AKING ME FOR ACLIENT id?\r\nIRENA PETROVIC: i ORDERED COURSES FOR SEVERAL PEOPLE IN MY COMPANY?\r\nTracy: Just a moment while I look this up please\r\nIRENA PETROVIC: OK\r\nTracy: Irene did you receive the 2 emails from us? One is titled Course Authorization and the other is your receipt\r\nIRENA PETROVIC: YES AND I TRIED TO ADD EMAIL ADRESS AND INVITE WORKERS TO THE COURSE AND AFTER I PROCEED, IT IS ASKING ME FOR MY CLIENT id I GOT TOTALY CONFUSED, COULD YOU PLEAS E CHECK IF I ASSIGNED pETER LEIRA AND ABEL RICANO TO 24 H HAZWOPER, I DID NOT SEE IT/\r\nIRENA PETROVIC: I BELEVE THAT I NEED CLIEN iD IF I AM ASSIGNED FOR THE COURSE.\r\nTracy: Irene you need to click on the Let&#39;s get started limk in the Course Authorization email first\r\nIRENA PETROVIC: i AM YOUR CUSTOMER FOR 20 YESRS AND ASSIGNED SO MENY TRAINOINGS TO THE WORKERS\r\nTracy: Irene give me a call so I can get this figured out for you please.  tel:8007112706\r\nIRENA PETROVIC: SURE\r\nIRENA PETROVIC: EXT NO?\r\nIRENA PETROVIC: CUSTOMER SERVICE\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('320645865ZR', 1696007343, 1696007703, 2, 23, 13, 9, 0, 0, 0, 0, 2400, 0, 0, 0, 0, 'Sydney Schreppler', 'sydney@savor-it.com', '164.152.140.98', '6139ad899852aaf310ea66e67e89da09', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Savor Foods Ltd-cus-', 'I\'m interested in your laboratory safety online training. Can you tell me what kind of course completion information you provide for compliance? ', '<div class=\'ca\'><div class=\'info_box\'><i>I\'m interested in your laboratory safety online training. Can you tell me what kind of course completion information you provide for compliance? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1696007347864--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696007347_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sydney Schreppler</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1696007347864--><><!--begin:1696007382104--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696007381_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company.  <br><br>All course fees must be paid before a certificate is released.</div><!--end:1696007382104--><><!--begin:1696007420506--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696007420_co>:&nbsp;</b></span>Laboratory Safety-Online course certificate will say as per 29 CFR 1910.1450<br></div><!--end:1696007420506--><><!--begin:1696007577983--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696007577_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1696007577983--><><!--begin:1696007601276--><div class=\'cv\'><span class=\'notranslate\'><b>Sydney Schreppler<timestamp_1696007601_cv>:&nbsp;</b></span>Thank you! that&#39;s very helpful</div><!--end:1696007601276--><><!--begin:1696007611108--><div class=\'cv\'><span class=\'notranslate\'><b>Sydney Schreppler<timestamp_1696007611_cv>:&nbsp;</b></span>I don&#39;t need any other info, thanks</div><!--end:1696007611108--><><!--begin:1696007628502--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696007628_co>:&nbsp;</b></span>You are welcome! My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1696007628502--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I\'m interested in your laboratory safety online training. Can you tell me what kind of course completion information you provide for compliance? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Sydney Schreppler!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company.  All course fees must be paid before a certificate is released.\r\nTiffany: Laboratory Safety-Online course certificate will say as per 29 CFR 1910.1450\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nSydney Schreppler: Thank you! that&#39;s very helpful\r\nSydney Schreppler: I don&#39;t need any other info, thanks\r\nTiffany: You are welcome! My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('320904911T5', 1696266400, 1696266573, 2, 23, 24, 6, 0, 0, 0, 0, 2494, 0, 0, 0, 0, 'Ember', 'ejensen@ptiasbestos.com', '75.98.156.246', '32376f73e548fe6a9541546ee5ca1b6e', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Pacific Technologies, Inc-cus-', 'Is there a 16 hour option that is online? Why does the 40 hours have an online option when it also requires hands-on training?', '<div class=\'ca\'><div class=\'info_box\'><i>Is there a 16 hour option that is online? Why does the 40 hours have an online option when it also requires hands-on training?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1696266404764--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696266404_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ember</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1696266404764--><><!--begin:1696266430812--><div class=\'cv\'><span class=\'notranslate\'><b>Ember<timestamp_1696266430_cv>:&nbsp;</b></span>Great.  Thanks.  You?</div><!--end:1696266430812--><><!--begin:1696266454655--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696266454_co>:&nbsp;</b></span>Good thank you!</div><!--end:1696266454655--><><!--begin:1696266462176--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696266462_co>:&nbsp;</b></span>Our 16-hours does NOT have an online option as it also requires a hands-on portion.  </div><!--end:1696266462176--><><!--begin:1696266499714--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696266499_co>:&nbsp;</b></span>With both our online 40-Hour HAZWOPER courses you receive the same overall certification and both include the hands-on component.<br><br>Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.<br><br>With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.</div><!--end:1696266499714--><><!--begin:1696266570426--><div class=\'cv\'><span class=\'notranslate\'><b>Ember<timestamp_1696266570_cv>:&nbsp;</b></span>Okay.  Thanks</div><!--end:1696266570426--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Is there a 16 hour option that is online? Why does the 40 hours have an online option when it also requires hands-on training?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ember!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nEmber: Great.  Thanks.  You?\r\nTiffany: Good thank you!\r\nTiffany: Our 16-hours does NOT have an online option as it also requires a hands-on portion.  \r\nTiffany: With both our online 40-Hour HAZWOPER courses you receive the same overall certification and both include the hands-on component.Once registered for any online training course with Compliance Solutions they have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. They will then receive their certificate of completion (as long as they have passed the exam with a 70% or better) and a voucher stating they have 6 months to complete their hands-on training to be fully certified.\r\nEmber: Okay.  Thanks\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('320981444CZ', 1696342920, 1696343159, 2, 19, 11, 7, 0, 0, 0, 0, 1744, 0, 0, 0, 0, 'Joseph Lanese', 'Joseph.Lanese@orioncarbons.com', '12.161.103.227', 'cfb7a2c9aa992fd24da245166ad63597', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Orion Engineered Carbons-cus-', 'I am an EHS manager and have taken courses for my own development through Compliance Solutions in the past.  I am very interested in the Platinum Library Pass.  My question is: if I were to purchase this subscription, can I have all of my employees use this pass to get training?  Or does each subscription link to an individual person (Meaning each one of my employees I would have to buy a pass)?', '<div class=\'ca\'><div class=\'info_box\'><i>I am an EHS manager and have taken courses for my own development through Compliance Solutions in the past.  I am very interested in the Platinum Library Pass.  My question is: if I were to purchase this subscription, can I have all of my employees use this pass to get training?  Or does each subscription link to an individual person (Meaning each one of my employees I would have to buy a pass)?</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1696342984336--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696342984_co>:&nbsp;</b></span>Good Morning Joseph!</div><!--end:1696342984336--><><!--begin:1696343008133--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Lanese<timestamp_1696343008_cv>:&nbsp;</b></span>Good morning Tracy</div><!--end:1696343008133--><><!--begin:1696343103162--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696343103_co>:&nbsp;</b></span>The course in the Library Pass can only be taken by 1 person.  Each of the passes are set up under 1 participants name</div><!--end:1696343103162--><><!--begin:1696343144034--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Lanese<timestamp_1696343144_cv>:&nbsp;</b></span>Okay thank you!</div><!--end:1696343144034--><><!--begin:1696343145664--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696343145_co>:&nbsp;</b></span>Does that answer your question?</div><!--end:1696343145664--><><!--begin:1696343153179--><div class=\'cv\'><span class=\'notranslate\'><b>Joseph Lanese<timestamp_1696343153_cv>:&nbsp;</b></span>yes it does</div><!--end:1696343153179--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am an EHS manager and have taken courses for my own development through Compliance Solutions in the past.  I am very interested in the Platinum Library Pass.  My question is: if I were to purchase this subscription, can I have all of my employees use this pass to get training?  Or does each subscription link to an individual person (Meaning each one of my employees I would have to buy a pass)?\r\nTracy has joined the chat.\r\nTracy: Good Morning Joseph!\r\nJoseph Lanese: Good morning Tracy\r\nTracy: The course in the Library Pass can only be taken by 1 person.  Each of the passes are set up under 1 participants name\r\nJoseph Lanese: Okay thank you!\r\nTracy: Does that answer your question?\r\nJoseph Lanese: yes it does\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('321079010QG', 1696440485, 1696441066, 2, 23, 10, 8, 0, 0, 0, 0, 3085, 0, 0, 0, 0, 'IRENA PETROVIC', 'Irena.petrovic@ezag.com', '64.47.152.74', '326fca7a883e730f492734a35cdabe86', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Eckert & Ziegler Isotope Products-cus-', 'Hi,\r\nI have a question about certificates for Petter Leira, Scott Crowell?\r\nAre you going to send us certifications in mail, or you can send online certs?\r\nThanks', '<div class=\'ca\'><div class=\'info_box\'><i>Hi,\r\nI have a question about certificates for Petter Leira, Scott Crowell?\r\nAre you going to send us certifications in mail, or you can send online certs?\r\nThanks</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1696440488178--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696440488_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>IRENA PETROVIC</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1696440488178--><><!--begin:1696440529713--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696440529_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. <br><br>All course fees must be paid before a certificate is released. </div><!--end:1696440529713--><><!--begin:1696440542011--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1696440542_cv>:&nbsp;</b></span>could i get certificates for completed trainings for Petter Leira and Scott Crowell via e-mail?</div><!--end:1696440542011--><><!--begin:1696440596850--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1696440597_cv>:&nbsp;</b></span>All courses are paid via CC.</div><!--end:1696440596850--><><!--begin:1696440625054--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696440624_co>:&nbsp;</b></span>There is a $10.00 per certificate fee for all expedited certificates via PDF/email. </div><!--end:1696440625054--><><!--begin:1696440647564--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696440647_co>:&nbsp;</b></span>If you want to do that please submit a request here: <a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a></div><!--end:1696440647564--><><!--begin:1696440734493--><div class=\'cv\'><span class=\'notranslate\'><b>IRENA PETROVIC<timestamp_1696440734_cv>:&nbsp;</b></span>OK thanks. </div><!--end:1696440734493--><><!--begin:1696440775124--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696440774_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1696440775124--><><!--begin:1696441063380--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696441063_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1696441063380--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hi,\r\nI have a question about certificates for Petter Leira, Scott Crowell?\r\nAre you going to send us certifications in mail, or you can send online certs?\r\nThanks\r\nTiffany has joined the chat.\r\nTiffany: Hi, IRENA PETROVIC!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. All course fees must be paid before a certificate is released. \r\nIRENA PETROVIC: could i get certificates for completed trainings for Petter Leira and Scott Crowell via e-mail?\r\nIRENA PETROVIC: All courses are paid via CC.\r\nTiffany: There is a $10.00 per certificate fee for all expedited certificates via PDF/email. \r\nTiffany: If you want to do that please submit a request here: https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\r\nIRENA PETROVIC: OK thanks. \r\nTiffany: Is there anything else I can assist you with?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3210858203R', 1696447319, 1696447616, 2, 23, 33, 10, 0, 0, 0, 0, 2775, 0, 0, 0, 0, 'Summer Hitchens', 'summer.hitchens@impactcandt.com', '97.70.76.175', 'f5d35ec90c6146fb87c4de25f6b30306', 'Select Area of Inquiry:-_-Other-cus-Company-_-Impact Compliance & Testing, Inc.-cus-', 'Where is the list of in-person, hands on training for the 40-hr OSHA HAZWOPER training located?  We want to make sure there is an opportunity in the metro Detroit area for the hands on portion for approximately 7 employees.', '<div class=\'ca\'><div class=\'info_box\'><i>Where is the list of in-person, hands on training for the 40-hr OSHA HAZWOPER training located?  We want to make sure there is an opportunity in the metro Detroit area for the hands on portion for approximately 7 employees.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1696447322888--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696447322_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Summer Hitchens</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1696447322888--><><!--begin:1696447336868--><div class=\'cv\'><span class=\'notranslate\'><b>Summer Hitchens<timestamp_1696447335_cv>:&nbsp;</b></span>Good thank you</div><!--end:1696447336868--><><!--begin:1696447347109--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696447346_co>:&nbsp;</b></span>The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). </div><!--end:1696447347109--><><!--begin:1696447356585--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696447356_co>:&nbsp;</b></span>Please use the 8-HOUR HAZWOPER ANNUAL REFRESHER page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training. </div><!--end:1696447356585--><><!--begin:1696447360910--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696447360_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1696447360910--><><!--begin:1696447485338--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696447485_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1696447485338--><><!--begin:1696447504429--><div class=\'cv\'><span class=\'notranslate\'><b>Summer Hitchens<timestamp_1696447503_cv>:&nbsp;</b></span>no that is it thank you</div><!--end:1696447504429--><><!--begin:1696447607759--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696447607_co>:&nbsp;</b></span>You are welcome! You can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1696447607759--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Where is the list of in-person, hands on training for the 40-hr OSHA HAZWOPER training located?  We want to make sure there is an opportunity in the metro Detroit area for the hands on portion for approximately 7 employees.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Summer Hitchens!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSummer Hitchens: Good thank you\r\nTiffany: The hands-on class days are normally scheduled for Fridays (last day of the 40-Hour HAZWOPER Seminar training and the same day as the 8-Hour HAZWOPER). \r\nTiffany: Please use the 8-HOUR HAZWOPER ANNUAL REFRESHER page on the website as reference for when the hands-on days are scheduled for the online 40-Hour HAZWOPER training. \r\nTiffany: https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nSummer Hitchens: no that is it thank you\r\nTiffany: You are welcome! You can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('321243508WQ', 1696604983, 1696605431, 2, 23, 10, 7, 0, 0, 0, 0, 2885, 0, 0, 0, 0, 'brian emrich', 'brianemrich1@gmail.com', '173.220.143.2', 'c265c1aeb31148403bdff8f6059f2b45', 'Select Area of Inquiry:-_-Other-cus-Company-_-american pipeline solutions-cus-', 'i recently completed my 40hr osha class. how do i access my final exam? my test code is\r\n23PWC926CS', '<div class=\'ca\'><div class=\'info_box\'><i>i recently completed my 40hr osha class. how do i access my final exam? my test code is\r\n23PWC926CS</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1696604986780--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696604986_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>brian emrich</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1696604986780--><><!--begin:1696605002745--><div class=\'cv\'><span class=\'notranslate\'><b>brian emrich<timestamp_1696605002_cv>:&nbsp;</b></span>peachy</div><!--end:1696605002745--><><!--begin:1696605021219--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696605021_co>:&nbsp;</b></span>You need to log into your online account first</div><!--end:1696605021219--><><!--begin:1696605022520--><div class=\'cv\'><span class=\'notranslate\'><b>brian emrich<timestamp_1696605022_cv>:&nbsp;</b></span>how do i access my final exam?</div><!--end:1696605022520--><><!--begin:1696605070964--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696605070_co>:&nbsp;</b></span>I show your online course expired so I have given you a 30-day extension at no fee until 11/02/2023 to complete the exam.</div><!--end:1696605070964--><><!--begin:1696605107779--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696605107_co>:&nbsp;</b></span>After you log into your account select your 40-Hour course and the last 2 modules will be the password area and the exam.</div><!--end:1696605107779--><><!--begin:1696605141145--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696605140_co>:&nbsp;</b></span>Remember you only have three attempts at the final exam and you need to score a 70% or better to pass.</div><!--end:1696605141145--><><!--begin:1696605161656--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696605161_co>:&nbsp;</b></span>If you are currently logged in please refresh your page to see your course</div><!--end:1696605161656--><><!--begin:1696605185406--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696605185_co>:&nbsp;</b></span>Is there anything else I can assist you with for today?</div><!--end:1696605185406--><><!--begin:1696605432117--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696605431_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1696605432117--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'i recently completed my 40hr osha class. how do i access my final exam? my test code is\r\n23PWC926CS\r\nTiffany has joined the chat.\r\nTiffany: Hi, brian emrich!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nbrian emrich: peachy\r\nTiffany: You need to log into your online account first\r\nbrian emrich: how do i access my final exam?\r\nTiffany: I show your online course expired so I have given you a 30-day extension at no fee until 11/02/2023 to complete the exam.\r\nTiffany: After you log into your account select your 40-Hour course and the last 2 modules will be the password area and the exam.\r\nTiffany: Remember you only have three attempts at the final exam and you need to score a 70% or better to pass.\r\nTiffany: If you are currently logged in please refresh your page to see your course\r\nTiffany: Is there anything else I can assist you with for today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('321248109QK', 1696609589, 1696609782, 2, 19, 14, 10, 0, 0, 0, 0, 1295, 0, 0, 0, 0, 'Amber Bacom', 'abacom@srcinc.com', '74.106.8.242', 'b5fc22179b2ddff35cee6c70e633a39b', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-SRC-cus-', 'I received an email about needing to update the address to sent my certificate, but the reply email address is getting an error with my email. Can I update the address through this chat? I also have a question about my current status and determining if the training I just bought (8-hr) is the correct one I need or not. ', '<div class=\'ca\'><div class=\'info_box\'><i>I received an email about needing to update the address to sent my certificate, but the reply email address is getting an error with my email. Can I update the address through this chat? I also have a question about my current status and determining if the training I just bought (8-hr) is the correct one I need or not. </i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1696609699250--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696609699_co>:&nbsp;</b></span>Amber it would provably be easier if you call us so we can get all of it taken care of for you.  800-711-706</div><!--end:1696609699250--><><!--begin:1696609740301--><div class=\'cv\'><span class=\'notranslate\'><b>Amber Bacom<timestamp_1696609740_cv>:&nbsp;</b></span>Ok. The number looks incomplete - looking online is it <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a>?</div><!--end:1696609740301--><><!--begin:1696609774127--><div class=\'cv\'><span class=\'notranslate\'><b>Amber Bacom<timestamp_1696609774_cv>:&nbsp;</b></span>I will call the customer service number online. Thank you. </div><!--end:1696609774127--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I received an email about needing to update the address to sent my certificate, but the reply email address is getting an error with my email. Can I update the address through this chat? I also have a question about my current status and determining if the training I just bought (8-hr) is the correct one I need or not. \r\nTracy has joined the chat.\r\nTracy: Amber it would provably be easier if you call us so we can get all of it taken care of for you.  800-711-706\r\nAmber Bacom: Ok. The number looks incomplete - looking online is it tel:8007112706?\r\nAmber Bacom: I will call the customer service number online. Thank you. \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('32126726554', 1696628743, 1696628880, 2, 19, 13, 10, 0, 0, 5, 0, 982, 0, 0, 0, 0, 'Michelle Ortiz', 'michelle.ortiz@ecy.wa.gov', '147.55.7.168', '085cdc8083445580a1fda824d9bca756', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Washington State Department of Ecology-cus-', 'Hello, Can you confirm if the in person training October 20th will be taking place? This is the Seattle, 8 hour in person Hazwoper training. This is registered under Jerry Yokel', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, Can you confirm if the in person training October 20th will be taking place? This is the Seattle, 8 hour in person Hazwoper training. This is registered under Jerry Yokel</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1696628802784--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696628802_co>:&nbsp;</b></span>Michelle I&#39;m sorry that class is not confirmed yet.  It is still a little too early</div><!--end:1696628802784--><><!--begin:1696628843722--><div class=\'cv\'><span class=\'notranslate\'><b>Michelle Ortiz<timestamp_1696628843_cv>:&nbsp;</b></span>Ok, thank you</div><!--end:1696628843722--><><!--begin:1696628878860--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696628878_co>:&nbsp;</b></span>Is there anything else I can do for you?</div><!--end:1696628878860--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, Can you confirm if the in person training October 20th will be taking place? This is the Seattle, 8 hour in person Hazwoper training. This is registered under Jerry Yokel\r\nTracy has joined the chat.\r\nTracy: Michelle I&#39;m sorry that class is not confirmed yet.  It is still a little too early\r\nMichelle Ortiz: Ok, thank you\r\nTracy: Is there anything else I can do for you?\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3215083278W', 1696869808, 1696870478, 2, 23, 16, 12, 0, 0, 0, 0, 2023, 0, 0, 0, 0, 'Kevin Murphy', 'kmurphy@hrswater.com', '73.153.58.94', 'aec98367507d9882535802bca9f66c0c', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-HRS Water Consultants-cus-', 'Hello, I just had a quick question regarding your 40-hr HAZWOPER course in Denver. I didn\'t see what time the classes started/ended and was wondering if your could help me out with that.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I just had a quick question regarding your 40-hr HAZWOPER course in Denver. I didn\'t see what time the classes started/ended and was wondering if your could help me out with that.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1696869809972--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696869809_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kevin Murphy</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1696869809972--><><!--begin:1696869832541--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696869832_co>:&nbsp;</b></span>start tiem is 8:00am and end time is approximately 6:00pm</div><!--end:1696869832541--><><!--begin:1696869884349--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696869884_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1696869884349--><><!--begin:1696869849274--><div class=\'cv\'><span class=\'notranslate\'><b>Kevin Murphy<timestamp_1696869995_cv>:&nbsp;</b></span>I think that&#39;s it, thank you!</div><!--end:1696869849274--><><!--begin:1696870026858--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696870026_co>:&nbsp;</b></span>You are welcome!</div><!--end:1696870026858--><><!--begin:1696870059494--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696870059_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1696870059494--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, I just had a quick question regarding your 40-hr HAZWOPER course in Denver. I didn\'t see what time the classes started/ended and was wondering if your could help me out with that.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Kevin Murphy!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: start tiem is 8:00am and end time is approximately 6:00pm\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nKevin Murphy: I think that&#39;s it, thank you!\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('321605932J9', 1696967415, 1696968090, 2, 19, 18, 12, 0, 0, 0, 0, 2865, 0, 0, 0, 0, 'Jacob Nichols', 'jacobmolly12@aol.com', '68.55.175.18', '3dbb478129efa34d215dc1ce390ae5b1', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-none-cus-', 'I am registered for the 8-hour hands- on training to complete my 40-hour class. I was confirmed for this Friday in Detroit/Southfield. I did not get any additional information like the address, time, what to wear, or if I need to bring any paperwork etc. to the class.   ', '<div class=\'ca\'><div class=\'info_box\'><i>I am registered for the 8-hour hands- on training to complete my 40-hour class. I was confirmed for this Friday in Detroit/Southfield. I did not get any additional information like the address, time, what to wear, or if I need to bring any paperwork etc. to the class.   </i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1696967477443--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696967477_co>:&nbsp;</b></span>Jacob just a minute while I look this up</div><!--end:1696967477443--><><!--begin:1696967648799--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696967648_co>:&nbsp;</b></span>Jacob we emailed you all of the confirmed class information on 10/3/23.  Did you check your Spam/Junk mailbox just in case?</div><!--end:1696967648799--><><!--begin:1696967764286--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Nichols<timestamp_1696967763_cv>:&nbsp;</b></span>I will check my junk mailbox now</div><!--end:1696967764286--><><!--begin:1696967819253--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696967819_co>:&nbsp;</b></span>The email address we have on file for you is - <a href=\'mailto:jeffn854@aol.com\' target=\'_blank\' rel=\'noopener noreferrer\'>jeffn854@aol.com</a></div><!--end:1696967819253--><><!--begin:1696967848855--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Nichols<timestamp_1696967847_cv>:&nbsp;</b></span>I just checked but I do not see anything. </div><!--end:1696967848855--><><!--begin:1696967890701--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696967890_co>:&nbsp;</b></span>The email address we have on file for you is - <a href=\'mailto:jeffn854@aol.com\' target=\'_blank\' rel=\'noopener noreferrer\'>jeffn854@aol.com</a>  Is that the correct address??</div><!--end:1696967890701--><><!--begin:1696967910160--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Nichols<timestamp_1696967909_cv>:&nbsp;</b></span>Yes</div><!--end:1696967910160--><><!--begin:1696967976861--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696967976_co>:&nbsp;</b></span>The email address I see on this chat is - <a href=\'mailto:jacobmolly12@aol.com\' target=\'_blank\' rel=\'noopener noreferrer\'>jacobmolly12@aol.com</a> I can try sending the email to this address if you would like?</div><!--end:1696967976861--><><!--begin:1696968035023--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Nichols<timestamp_1696968034_cv>:&nbsp;</b></span>That would be fine, Thank you</div><!--end:1696968035023--><><!--begin:1696968081614--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696968081_co>:&nbsp;</b></span>My pleasure!!  You should have it in about 5 minutes.</div><!--end:1696968081614--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am registered for the 8-hour hands- on training to complete my 40-hour class. I was confirmed for this Friday in Detroit/Southfield. I did not get any additional information like the address, time, what to wear, or if I need to bring any paperwork etc. to the class.   \r\nTracy has joined the chat.\r\nTracy: Jacob just a minute while I look this up\r\nTracy: Jacob we emailed you all of the confirmed class information on 10/3/23.  Did you check your Spam/Junk mailbox just in case?\r\nJacob Nichols: I will check my junk mailbox now\r\nTracy: The email address we have on file for you is - mailto:jeffn854@aol.com\r\nJacob Nichols: I just checked but I do not see anything. \r\nTracy: The email address we have on file for you is - mailto:jeffn854@aol.com  Is that the correct address??\r\nJacob Nichols: Yes\r\nTracy: The email address I see on this chat is - mailto:jacobmolly12@aol.com I can try sending the email to this address if you would like?\r\nJacob Nichols: That would be fine, Thank you\r\nTracy: My pleasure!!  You should have it in about 5 minutes.\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('32161083448', 1696972310, 1696974092, 2, 23, 11, 6, 0, 0, 5, 0, 5278, 0, 0, 0, 0, 'Denice Barnes', 'denice.barnes@santacruzcounty.us', '63.194.190.100', '5f50089258e8231d57ea023b439bec9a', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Santa Cruz County Environmental Health-cus-', 'We have one employee in the San Jose, CA, 10/13 HAZWOPER Refresher class (8 hr). We would like to register another employee for the same class. Is this possible?', '<div class=\'ca\'><div class=\'info_box\'><i>We have one employee in the San Jose, CA, 10/13 HAZWOPER Refresher class (8 hr). We would like to register another employee for the same class. Is this possible?</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1696972374543--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696972374_co>:&nbsp;</b></span>Yes we do have seats still available.  Just register through the website</div><!--end:1696972374543--><><!--begin:1696972455352--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1696972455_cv>:&nbsp;</b></span>Online it says the class is full</div><!--end:1696972455352--><><!--begin:1696972505309--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696972505_co>:&nbsp;</b></span>They must have just put that up.  I am sorry that class is full</div><!--end:1696972505309--><><!--begin:1696972549643--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1696972549_cv>:&nbsp;</b></span>Earlier today they said they would check & call me back.</div><!--end:1696972549643--><><!--begin:1696972605766--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696972605_co>:&nbsp;</b></span>Who were you speaking with at that time?</div><!--end:1696972605766--><><!--begin:1696972725623--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1696972725_cv>:&nbsp;</b></span>I don&#39;t know--just the person who answered the 800 number</div><!--end:1696972725623--><><!--begin:1696972821008--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696972820_co>:&nbsp;</b></span>Just a minute let me check?</div><!--end:1696972821008--><><!--begin:1696973034897--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1696973034_co>:&nbsp;</b></span>Just q more minute please</div><!--end:1696973034897--><><!--begin:1696973045117--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1696973045_cv>:&nbsp;</b></span>No worries</div><!--end:1696973045117--><><div class=\'ca\'>Transferring chat to <top><b>Tiffany</b>  (Registration & Customer Service)</top><!--opid:23--><!--mapp:0--><!--name:Tiffany--><!--profile_pic:https://cs-chatsupport.com/support/themes/slate/profile.png--><!--deptid:2--><!--department:Registration & Customer Service-->.</div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1696973501337--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696973501_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Denice Barnes</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1696973501337--><><!--begin:1696973537817--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696973537_co>:&nbsp;</b></span>I spoke with you earlier today and was going to call you back now actually</div><!--end:1696973537817--><><!--begin:1696973552366--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1696973552_cv>:&nbsp;</b></span>fine just need to know if our employee can squeeze into your class</div><!--end:1696973552366--><><!--begin:1696973689361--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696973689_co>:&nbsp;</b></span>I have talked with my logistics department and they said if you really need to we can squeeze one more person in.</div><!--end:1696973689361--><><!--begin:1696973705562--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1696973705_cv>:&nbsp;</b></span>Yes! We really need to!</div><!--end:1696973705562--><><!--begin:1696973744010--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696973743_co>:&nbsp;</b></span>I am going to open the website right now and add one seat.  Are you able to get him/her registered now?</div><!--end:1696973744010--><><!--begin:1696973768925--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1696973768_cv>:&nbsp;</b></span>Yes. I&#39;ll do it now.</div><!--end:1696973768925--><><!--begin:1696973797427--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696973797_co>:&nbsp;</b></span>It is available for you now</div><!--end:1696973797427--><><!--begin:1696973815383--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1696973815_cv>:&nbsp;</b></span>On it! Thank you!</div><!--end:1696973815383--><><!--begin:1696973822339--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696973822_co>:&nbsp;</b></span>You are welcome!</div><!--end:1696973822339--><><!--begin:1696973909729--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696973909_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1696973909729--><><!--begin:1696973982058--><div class=\'cv\'><span class=\'notranslate\'><b>Denice Barnes<timestamp_1696973982_cv>:&nbsp;</b></span>No this is wonderful. Thank you very much.</div><!--end:1696973982058--><><!--begin:1696974014884--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1696974014_co>:&nbsp;</b></span>You are welcome! Have a great rest of your day!</div><!--end:1696974014884--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'We have one employee in the San Jose, CA, 10/13 HAZWOPER Refresher class (8 hr). We would like to register another employee for the same class. Is this possible?\r\nTracy has joined the chat.\r\nTracy: Yes we do have seats still available.  Just register through the website\r\nDenice Barnes: Online it says the class is full\r\nTracy: They must have just put that up.  I am sorry that class is full\r\nDenice Barnes: Earlier today they said they would check & call me back.\r\nTracy: Who were you speaking with at that time?\r\nDenice Barnes: I don&#39;t know--just the person who answered the 800 number\r\nTracy: Just a minute let me check?\r\nTracy: Just q more minute please\r\nDenice Barnes: No worries\r\nTransferring chat to Tiffany  (Registration & Customer Service).\r\nTiffany has joined the chat.\r\nTiffany: Hi, Denice Barnes!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I spoke with you earlier today and was going to call you back now actually\r\nDenice Barnes: fine just need to know if our employee can squeeze into your class\r\nTiffany: I have talked with my logistics department and they said if you really need to we can squeeze one more person in.\r\nDenice Barnes: Yes! We really need to!\r\nTiffany: I am going to open the website right now and add one seat.  Are you able to get him/her registered now?\r\nDenice Barnes: Yes. I&#39;ll do it now.\r\nTiffany: It is available for you now\r\nDenice Barnes: On it! Thank you!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nDenice Barnes: No this is wonderful. Thank you very much.\r\nTiffany: You are welcome! Have a great rest of your day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('321687631YN', 1697049108, 1697049313, 2, 23, 12, 7, 0, 0, 5, 0, 3365, 0, 0, 0, 0, 'Vanessa', 'vanessa.lara@ghd.com', '67.29.135.178', '56ee575e5129973302ed92f7c3610cdd', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-GHD-cus-', 'Hi I have completed the OSHA 40 HR HAZWOPER COURSE and was wondering if I could get a copy of my certificate, either hard copy or a pdf?', '<div class=\'ca\'><div class=\'info_box\'><i>Hi I have completed the OSHA 40 HR HAZWOPER COURSE and was wondering if I could get a copy of my certificate, either hard copy or a pdf?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1697049126381--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697049126_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Vanessa</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1697049126381--><><!--begin:1697049140309--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1697049140_cv>:&nbsp;</b></span>I am good thank you1</div><!--end:1697049140309--><><!--begin:1697049152443--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697049152_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. <br><br>All course fees must be paid before a certificate is released.  </div><!--end:1697049152443--><><!--begin:1697049185474--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697049185_co>:&nbsp;</b></span>I show we sent your certificate via US Mail to</div><!--end:1697049185474--><><!--begin:1697049192025--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697049191_co>:&nbsp;</b></span>GHD<br>320 Goddard Way<br>Suite 200<br>Irvine CA 92618</div><!--end:1697049192025--><><!--begin:1697049204489--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1697049204_cv>:&nbsp;</b></span>ah ok thank you!</div><!--end:1697049204489--><><!--begin:1697049221860--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1697049221_cv>:&nbsp;</b></span>If i wanted to get another copy what would the fee be?</div><!--end:1697049221860--><><!--begin:1697049236241--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697049236_co>:&nbsp;</b></span>$10 for a PDF copy</div><!--end:1697049236241--><><!--begin:1697049254610--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697049254_co>:&nbsp;</b></span>To submit a request please do so on the website here <a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a></div><!--end:1697049254610--><><!--begin:1697049265891--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1697049266_cv>:&nbsp;</b></span>Ok thank you so much!</div><!--end:1697049265891--><><!--begin:1697049281948--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697049281_co>:&nbsp;</b></span>You are welcome!</div><!--end:1697049281948--><><!--begin:1697049291387--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697049291_co>:&nbsp;</b></span>Is ther anything else I can assist you with for today?</div><!--end:1697049291387--><><!--begin:1697049306002--><div class=\'cv\'><span class=\'notranslate\'><b>Vanessa<timestamp_1697049306_cv>:&nbsp;</b></span>Thats all thank you</div><!--end:1697049306002--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hi I have completed the OSHA 40 HR HAZWOPER COURSE and was wondering if I could get a copy of my certificate, either hard copy or a pdf?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Vanessa!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nVanessa: I am good thank you1\r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. All course fees must be paid before a certificate is released.  \r\nTiffany: I show we sent your certificate via US Mail to\r\nTiffany: GHD320 Goddard WaySuite 200Irvine CA 92618\r\nVanessa: ah ok thank you!\r\nVanessa: If i wanted to get another copy what would the fee be?\r\nTiffany: $10 for a PDF copy\r\nTiffany: To submit a request please do so on the website here https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\r\nVanessa: Ok thank you so much!\r\nTiffany: You are welcome!\r\nTiffany: Is ther anything else I can assist you with for today?\r\nVanessa: Thats all thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('321783997EH', 1697145476, 1697145811, 2, 19, 14, 9, 0, 0, 0, 0, 2292, 0, 0, 0, 0, 'Maddison', 'm.tanner@iwscorp.com', '208.98.197.59', '77ef24aa29f3fc1c790076cb145defa0', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-IWS USA CORP-cus-', 'I would like to get a digital copy of a course completed today by one of our employee\'s. He needs the certificate in order to go on-site tomorrow. Thanks. ', '<div class=\'ca\'><div class=\'info_box\'><i>I would like to get a digital copy of a course completed today by one of our employee\'s. He needs the certificate in order to go on-site tomorrow. Thanks. </i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1697145525805--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1697145525_co>:&nbsp;</b></span>Just a minute while I get that information together.</div><!--end:1697145525805--><><!--begin:1697145550236--><div class=\'cv\'><span class=\'notranslate\'><b>Maddison<timestamp_1697145549_cv>:&nbsp;</b></span>Thank you</div><!--end:1697145550236--><><!--begin:1697145652722--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1697145652_co>:&nbsp;</b></span>To order an expedited copy (digital or hard copy) this can be done through our website at: <br><br><a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=4521c020c&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=4521c020c&_ss=r</a><br></div><!--end:1697145652722--><><!--begin:1697145690968--><div class=\'cv\'><span class=\'notranslate\'><b>Maddison<timestamp_1697145690_cv>:&nbsp;</b></span>Okay thank you for the help</div><!--end:1697145690968--><><!--begin:1697145717382--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1697145717_co>:&nbsp;</b></span>My pleasire!</div><!--end:1697145717382--><><!--begin:1697145722466--><div class=\'cv\'><span class=\'notranslate\'><b>Maddison<timestamp_1697145721_cv>:&nbsp;</b></span>It isn&#39;t a replacement certificate though</div><!--end:1697145722466--><><!--begin:1697145732033--><div class=\'cv\'><span class=\'notranslate\'><b>Maddison<timestamp_1697145731_cv>:&nbsp;</b></span>Would that be the proper option?</div><!--end:1697145732033--><><!--begin:1697145776746--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1697145776_co>:&nbsp;</b></span>They are both ordered from the same link</div><!--end:1697145776746--><><!--begin:1697145795266--><div class=\'cv\'><span class=\'notranslate\'><b>Maddison<timestamp_1697145794_cv>:&nbsp;</b></span>Okay trying to order now</div><!--end:1697145795266--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I would like to get a digital copy of a course completed today by one of our employee\'s. He needs the certificate in order to go on-site tomorrow. Thanks. \r\nTracy has joined the chat.\r\nTracy: Just a minute while I get that information together.\r\nMaddison: Thank you\r\nTracy: To order an expedited copy (digital or hard copy) this can be done through our website at: https://csregs.com/products/certificate-replacement?_pos=2&_sid=4521c020c&_ss=r\r\nMaddison: Okay thank you for the help\r\nTracy: My pleasire!\r\nMaddison: It isn&#39;t a replacement certificate though\r\nMaddison: Would that be the proper option?\r\nTracy: They are both ordered from the same link\r\nMaddison: Okay trying to order now\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('321856672H8', 1697218147, 1697218313, 2, 23, 10, 7, 0, 0, 0, 0, 2057, 0, 0, 0, 0, 'Heather', 'h.schulle@iwscorp.com', '162.193.141.33', 'b01723b10b8e3f3e0ca2cff09279ff01', 'Select Area of Inquiry:-_-Other-cus-Company-_-IWS-cus-', 'Hello. I need a copy of my receipt for my expense report and I am unable to locate in my email. ', '<div class=\'ca\'><div class=\'info_box\'><i>Hello. I need a copy of my receipt for my expense report and I am unable to locate in my email. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1697218150572--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697218150_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Heather</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1697218150572--><><!--begin:1697218155773--><div class=\'cv\'><span class=\'notranslate\'><b>Heather<timestamp_1697218157_cv>:&nbsp;</b></span>Im good</div><!--end:1697218155773--><><!--begin:1697218233245--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697218233_co>:&nbsp;</b></span>I just emailed you a receipt now.  Can you please confirm it is what you are looking for?</div><!--end:1697218233245--><><!--begin:1697218243062--><div class=\'cv\'><span class=\'notranslate\'><b>Heather<timestamp_1697218245_cv>:&nbsp;</b></span>Perfect! thank you</div><!--end:1697218243062--><><!--begin:1697218264811--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697218264_co>:&nbsp;</b></span>You are welcome!</div><!--end:1697218264811--><><!--begin:1697218274698--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697218274_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1697218274698--><><!--begin:1697218292381--><div class=\'cv\'><span class=\'notranslate\'><b>Heather<timestamp_1697218294_cv>:&nbsp;</b></span>Nope, that was it</div><!--end:1697218292381--><><!--begin:1697218296327--><div class=\'cv\'><span class=\'notranslate\'><b>Heather<timestamp_1697218298_cv>:&nbsp;</b></span>have a great Friday!</div><!--end:1697218296327--><><!--begin:1697218305352--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697218305_co>:&nbsp;</b></span>You as well!</div><!--end:1697218305352--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello. I need a copy of my receipt for my expense report and I am unable to locate in my email. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Heather!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nHeather: Im good\r\nTiffany: I just emailed you a receipt now.  Can you please confirm it is what you are looking for?\r\nHeather: Perfect! thank you\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nHeather: Nope, that was it\r\nHeather: have a great Friday!\r\nTiffany: You as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('321858307MG', 1697219782, 1697220289, 1, 23, 10, 7, 0, 0, 0, 0, 5320, 0, 0, 0, 0, 'Adrine Kramer', 'adriane.kramer2277@gmail.com', '99.173.137.128', 'ced1880cf49fdffa48e5399ea5fb6e27', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Arcadis-cus-Online Course-_-40 HAZWOPER-cus-', 'I am supposed to start with the introduction and then the courses, but it is only allowing the 8 hour refresher to be available.  Please advise. ', '<div class=\'ca\'><div class=\'info_box\'><i>I am supposed to start with the introduction and then the courses, but it is only allowing the 8 hour refresher to be available.  Please advise. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1697219786122--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697219785_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Adrine Kramer</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1697219786122--><><!--begin:1697219836117--><div class=\'cv\'><span class=\'notranslate\'><b>Adrine Kramer<timestamp_1697219836_cv>:&nbsp;</b></span>Great!</div><!--end:1697219836117--><><!--begin:1697219839904--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697219839_co>:&nbsp;</b></span>What company are you with?</div><!--end:1697219839904--><><!--begin:1697219855021--><div class=\'cv\'><span class=\'notranslate\'><b>Adrine Kramer<timestamp_1697219855_cv>:&nbsp;</b></span>I am trying to find my initial training module for work.</div><!--end:1697219855021--><><!--begin:1697219859173--><div class=\'cv\'><span class=\'notranslate\'><b>Adrine Kramer<timestamp_1697219859_cv>:&nbsp;</b></span>Arcadis</div><!--end:1697219859173--><><!--begin:1697219866148--><div class=\'cv\'><span class=\'notranslate\'><b>Adrine Kramer<timestamp_1697219866_cv>:&nbsp;</b></span>40 hour hazwoper</div><!--end:1697219866148--><><!--begin:1697219908225--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697219908_co>:&nbsp;</b></span>One moment please</div><!--end:1697219908225--><><!--begin:1697219922026--><div class=\'cv\'><span class=\'notranslate\'><b>Adrine Kramer<timestamp_1697219922_cv>:&nbsp;</b></span><span class=\'emoji_chat\'>&#128077;</span></div><!--end:1697219922026--><><!--begin:1697219948009--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697219947_co>:&nbsp;</b></span>Did you complete the original 40 under a different name?</div><!--end:1697219948009--><><!--begin:1697219950051--><div class=\'cv\'><span class=\'notranslate\'><b>Adrine Kramer<timestamp_1697219950_cv>:&nbsp;</b></span>They sent the 8 hour, but I need the 40 hour. </div><!--end:1697219950051--><><!--begin:1697219966603--><div class=\'cv\'><span class=\'notranslate\'><b>Adrine Kramer<timestamp_1697219967_cv>:&nbsp;</b></span>I haven&#39;t had it sent to me yet</div><!--end:1697219966603--><><!--begin:1697219987841--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697219987_co>:&nbsp;</b></span>I see so you need to complete the 40-Horu HAZWOPER and not the 8-Hour Refresher.</div><!--end:1697219987841--><><!--begin:1697220016668--><div class=\'cv\'><span class=\'notranslate\'><b>Adrine Kramer<timestamp_1697220017_cv>:&nbsp;</b></span>Yes, I will complete the 8 hour in person.</div><!--end:1697220016668--><><!--begin:1697220023649--><div class=\'cv\'><span class=\'notranslate\'><b>Adrine Kramer<timestamp_1697220024_cv>:&nbsp;</b></span>I need the 40 hour</div><!--end:1697220023649--><><!--begin:1697220026232--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697220026_co>:&nbsp;</b></span>Since Arcadis has their own training portal I will need you to reach out to the person who assigned the training to you.</div><!--end:1697220026232--><><!--begin:1697220033979--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697220033_co>:&nbsp;</b></span>I show the person as Kristine Laranang</div><!--end:1697220033979--><><!--begin:1697220052380--><div class=\'cv\'><span class=\'notranslate\'><b>Adrine Kramer<timestamp_1697220052_cv>:&nbsp;</b></span>Yes, and she was directed by Tana Barajas.</div><!--end:1697220052380--><><!--begin:1697220094251--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697220094_co>:&nbsp;</b></span>So you would either need to reach out to Kristine or Tana regarding the correct course you need assigned. </div><!--end:1697220094251--><><!--begin:1697220118732--><div class=\'cv\'><span class=\'notranslate\'><b>Adrine Kramer<timestamp_1697220119_cv>:&nbsp;</b></span>Ok, thank you for your time, I will do that!  </div><!--end:1697220118732--><><!--begin:1697220129962--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697220129_co>:&nbsp;</b></span>You are welcome!</div><!--end:1697220129962--><><!--begin:1697220136850--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697220136_co>:&nbsp;</b></span>If you need anything else please let us know.</div><!--end:1697220136850--><><!--begin:1697220264226--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697220264_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1697220264226--><><!--begin:1697220274742--><div class=\'cv\'><span class=\'notranslate\'><b>Adrine Kramer<timestamp_1697220275_cv>:&nbsp;</b></span>Yes, you too!  Thank you!</div><!--end:1697220274742--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am supposed to start with the introduction and then the courses, but it is only allowing the 8 hour refresher to be available.  Please advise. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Adrine Kramer!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAdrine Kramer: Great!\r\nTiffany: What company are you with?\r\nAdrine Kramer: I am trying to find my initial training module for work.\r\nAdrine Kramer: Arcadis\r\nAdrine Kramer: 40 hour hazwoper\r\nTiffany: One moment please\r\nAdrine Kramer: &#128077;\r\nTiffany: Did you complete the original 40 under a different name?\r\nAdrine Kramer: They sent the 8 hour, but I need the 40 hour. \r\nAdrine Kramer: I haven&#39;t had it sent to me yet\r\nTiffany: I see so you need to complete the 40-Horu HAZWOPER and not the 8-Hour Refresher.\r\nAdrine Kramer: Yes, I will complete the 8 hour in person.\r\nAdrine Kramer: I need the 40 hour\r\nTiffany: Since Arcadis has their own training portal I will need you to reach out to the person who assigned the training to you.\r\nTiffany: I show the person as Kristine Laranang\r\nAdrine Kramer: Yes, and she was directed by Tana Barajas.\r\nTiffany: So you would either need to reach out to Kristine or Tana regarding the correct course you need assigned. \r\nAdrine Kramer: Ok, thank you for your time, I will do that!  \r\nTiffany: You are welcome!\r\nTiffany: If you need anything else please let us know.\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nAdrine Kramer: Yes, you too!  Thank you!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('322107067ZK', 1697468541, 1697469268, 2, 23, 8, 5, 0, 0, 0, 0, 1889, 0, 0, 0, 0, 'Emily ODonnell', 'eodonnell@usgs.gov', '158.68.192.200', '1de8bea31bb0e759ae9f2683e421203b', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-USGS-cus-', 'Hello, I am enrolled in the online 32 hour HAZWOPER training and will need to schedule the 8 hour in-person refresher training. Am I able to schedule now for one in December?', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I am enrolled in the online 32 hour HAZWOPER training and will need to schedule the 8 hour in-person refresher training. Am I able to schedule now for one in December?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1697468543748--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697468543_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Emily ODonnell</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1697468543748--><><!--begin:1697468628538--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697468628_co>:&nbsp;</b></span>I just sent you an email with a link to the schedule and information on how to register.</div><!--end:1697468628538--><><!--begin:1697468644746--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697468644_co>:&nbsp;</b></span>You do need to be completed with the online portion before we are able to register you for the hands-on class.</div><!--end:1697468644746--><><!--begin:1697468699878--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697468699_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1697468699878--><><!--begin:1697469267021--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697469266_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1697469267021--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, I am enrolled in the online 32 hour HAZWOPER training and will need to schedule the 8 hour in-person refresher training. Am I able to schedule now for one in December?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Emily ODonnell!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I just sent you an email with a link to the schedule and information on how to register.\r\nTiffany: You do need to be completed with the online portion before we are able to register you for the hands-on class.\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('322192857HX', 1697554351, 1697554535, 2, 23, 29, 9, 0, 0, 0, 1, 2826, 0, 0, 0, 0, 'Heather', 'h.schulle@iwscorp.com', '162.193.141.33', 'b01723b10b8e3f3e0ca2cff09279ff01', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-IWS-cus-', 'I cannot figure out how to login to assign seats for a training class.\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>I cannot figure out how to login to assign seats for a training class.\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1697554356176--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697554356_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Heather</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1697554356176--><><!--begin:1697554365667--><div class=\'cv\'><span class=\'notranslate\'><b>Heather<timestamp_1697554367_cv>:&nbsp;</b></span>HI, Tiffany!</div><!--end:1697554365667--><><!--begin:1697554383010--><div class=\'cv\'><span class=\'notranslate\'><b>Heather<timestamp_1697554384_cv>:&nbsp;</b></span>I feel so silly...i cannot figure out how to login to see the seats i have available to assign to employees</div><!--end:1697554383010--><><!--begin:1697554414165--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697554414_co>:&nbsp;</b></span>Log in Page: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1697554414165--><><!--begin:1697554449292--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697554449_co>:&nbsp;</b></span>Your email will be used with a password you set up.  I can not access the password so please let me know if you need additional assistance.  </div><!--end:1697554449292--><><!--begin:1697554451180--><div class=\'cv\'><span class=\'notranslate\'><b>Heather<timestamp_1697554452_cv>:&nbsp;</b></span>ah! thank you! i saved ut </div><!--end:1697554451180--><><!--begin:1697554459789--><div class=\'cv\'><span class=\'notranslate\'><b>Heather<timestamp_1697554461_cv>:&nbsp;</b></span>i got it! thank you so much</div><!--end:1697554459789--><><!--begin:1697554466656--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697554466_co>:&nbsp;</b></span>Of course!</div><!--end:1697554466656--><><!--begin:1697554470159--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697554469_co>:&nbsp;</b></span>My pleasure!</div><!--end:1697554470159--><><!--begin:1697554478698--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697554478_co>:&nbsp;</b></span>Is there anything else you need assistance with?</div><!--end:1697554478698--><><!--begin:1697554496037--><div class=\'cv\'><span class=\'notranslate\'><b>Heather<timestamp_1697554497_cv>:&nbsp;</b></span>no, that takes care of it. have a great day!</div><!--end:1697554496037--><><!--begin:1697554521666--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697554521_co>:&nbsp;</b></span>You as well!</div><!--end:1697554521666--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I cannot figure out how to login to assign seats for a training class.\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Heather!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nHeather: HI, Tiffany!\r\nHeather: I feel so silly...i cannot figure out how to login to see the seats i have available to assign to employees\r\nTiffany: Log in Page: https://csregsonline.com/\r\nTiffany: Your email will be used with a password you set up.  I can not access the password so please let me know if you need additional assistance.  \r\nHeather: ah! thank you! i saved ut \r\nHeather: i got it! thank you so much\r\nTiffany: Of course!\r\nTiffany: My pleasure!\r\nTiffany: Is there anything else you need assistance with?\r\nHeather: no, that takes care of it. have a great day!\r\nTiffany: You as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3221971528A', 1697558638, 1697558962, 2, 23, 20, 3, 0, 0, 5, 0, 3126, 0, 0, 0, 0, 'Flora', 'flora.errico@dupont.com', '136.226.67.108', '792775bed989c0834fb04974f32e0d83', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Dupont EKC-cus-', 'Whom do I contact if we have not yet received the Hazwoper certificate for one of our employees?  (in-person refresher course taken in Sacramento on 10/6/23)', '<div class=\'ca\'><div class=\'info_box\'><i>Whom do I contact if we have not yet received the Hazwoper certificate for one of our employees?  (in-person refresher course taken in Sacramento on 10/6/23)</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1697558640363--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697558640_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Flora</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1697558640363--><><!--begin:1697558658240--><div class=\'cv\'><span class=\'notranslate\'><b>Flora<timestamp_1697558658_cv>:&nbsp;</b></span>Just fine</div><!--end:1697558658240--><><!--begin:1697558696996--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697558696_co>:&nbsp;</b></span>Can I please have the students name?</div><!--end:1697558696996--><><!--begin:1697558719597--><div class=\'cv\'><span class=\'notranslate\'><b>Flora<timestamp_1697558719_cv>:&nbsp;</b></span><div style=\'padding: 5px; margin-bottom: 5px;\' class=\'\'><a tag=\'link\' href=\'https://cs-chatsupport.com/support/view.php?file=sZNj34z3vQng.png\' target=\'_blank\'><img src=\'https://cs-chatsupport.com/support/web/file_attach/sZNj34z3vQng.png\' style=\'max-width: 100%; max-height: 100%;\' border=0 class=\'round\'><br>sZNj34z3vQng.png</a></div> </div><!--end:1697558719597--><><!--begin:1697558720884--><div class=\'cv\'><span class=\'notranslate\'><b>Flora<timestamp_1697558720_cv>:&nbsp;</b></span>Nicholette Miller-Storm</div><!--end:1697558720884--><><!--begin:1697558831239--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697558831_co>:&nbsp;</b></span>I show she was a late registration.  We have not sent the certificate out just yet.  Once we have her exam back from class showing she has passed the course we will send the certificate at that time.  </div><!--end:1697558831239--><><!--begin:1697558855778--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697558855_co>:&nbsp;</b></span>When mailed the certificate will go to:Shawn Butler<br>DuPont Electronics and Communications<br>2520 Barrington Court<br>Hayward CA 94545-1133</div><!--end:1697558855778--><><!--begin:1697558886917--><div class=\'cv\'><span class=\'notranslate\'><b>Flora<timestamp_1697558886_cv>:&nbsp;</b></span>That is correct; we registered her name the day before.  Shawn&#39;s address is correct.  Thank you. </div><!--end:1697558886917--><><!--begin:1697558903917--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697558903_co>:&nbsp;</b></span>You are welcome!</div><!--end:1697558903917--><><!--begin:1697558912054--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697558911_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1697558912054--><><!--begin:1697558960631--><div class=\'cv\'><span class=\'notranslate\'><b>Flora<timestamp_1697558960_cv>:&nbsp;</b></span>That is all - thank you.</div><!--end:1697558960631--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Whom do I contact if we have not yet received the Hazwoper certificate for one of our employees?  (in-person refresher course taken in Sacramento on 10/6/23)\r\nTiffany has joined the chat.\r\nTiffany: Hi, Flora!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nFlora: Just fine\r\nTiffany: Can I please have the students name?\r\nFlora: sZNj34z3vQng.png \r\nFlora: Nicholette Miller-Storm\r\nTiffany: I show she was a late registration.  We have not sent the certificate out just yet.  Once we have her exam back from class showing she has passed the course we will send the certificate at that time.  \r\nTiffany: When mailed the certificate will go to:Shawn ButlerDuPont Electronics and Communications2520 Barrington CourtHayward CA 94545-1133\r\nFlora: That is correct; we registered her name the day before.  Shawn&#39;s address is correct.  Thank you. \r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nFlora: That is all - thank you.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3222768067C', 1697638278, 1697638926, 2, 23, 7, 6, 0, 0, 5, 0, 5148, 460, 0, 0, 0, 'Ray Worley', 'worley.ray@epa.gov', '134.67.67.3', 'c966f3cca1102d0ae7662650b2368e57', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-USEPA-cus-', 'Can you resend link for me to pay for Daniel Lee with EPA - HAZWOPER course in Glen Burnie Maryland.', '<div class=\'ca\'><div class=\'info_box\'><i>Can you resend link for me to pay for Daniel Lee with EPA - HAZWOPER course in Glen Burnie Maryland.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1697638280294--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697638280_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ray Worley</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1697638280294--><><!--begin:1697638291907--><div class=\'cv\'><span class=\'notranslate\'><b>Ray Worley<timestamp_1697638291_cv>:&nbsp;</b></span>HI</div><!--end:1697638291907--><><!--begin:1697638320762--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697638320_co>:&nbsp;</b></span>Have you placed an order yet?</div><!--end:1697638320762--><><!--begin:1697638415559--><div class=\'cv\'><span class=\'notranslate\'><b>Ray Worley<timestamp_1697638415_cv>:&nbsp;</b></span>I used the website late Monday, Oct 16 and did not complete the order</div><!--end:1697638415559--><><!--begin:1697638444033--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697638443_co>:&nbsp;</b></span>What course does Daniel need? The 24 or 40 Hour HAZWOPER?</div><!--end:1697638444033--><><!--begin:1697638477906--><div class=\'cv\'><span class=\'notranslate\'><b>Ray Worley<timestamp_1697638477_cv>:&nbsp;</b></span>40-Hour HAZWOPER Initial Site Worker — November 7-10, 2023 (Baltimore (Glen Burnie) MD)<br>Quantity: 1 — Total: $665.00<br></div><!--end:1697638477906--><><!--begin:1697638495267--><div class=\'cv\'><span class=\'notranslate\'><b>Ray Worley<timestamp_1697638495_cv>:&nbsp;</b></span>Does it show that I registered him and need to pay for him.</div><!--end:1697638495267--><><!--begin:1697638513532--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697638513_co>:&nbsp;</b></span>No there was no order placed</div><!--end:1697638513532--><><!--begin:1697638530045--><div class=\'cv\'><span class=\'notranslate\'><b>Ray Worley<timestamp_1697638530_cv>:&nbsp;</b></span>If it is not in the system - I can go back in and redo the order (no issues) will do now</div><!--end:1697638530045--><><!--begin:1697638551999--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697638551_co>:&nbsp;</b></span>I can create a draft order for you and send you a payment request if you would like.  </div><!--end:1697638551999--><><!--begin:1697638581454--><div class=\'cv\'><span class=\'notranslate\'><b>Ray Worley<timestamp_1697638581_cv>:&nbsp;</b></span>Yes - I welcome your help.</div><!--end:1697638581454--><><!--begin:1697638605494--><div class=\'cv\'><span class=\'notranslate\'><b>Ray Worley<timestamp_1697638605_cv>:&nbsp;</b></span>Person:  Daniel Lee - US Environmental Protection Agency</div><!--end:1697638605494--><><!--begin:1697638630403--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697638630_co>:&nbsp;</b></span>Will you be paying now with a credit card?</div><!--end:1697638630403--><><!--begin:1697638659271--><div class=\'cv\'><span class=\'notranslate\'><b>Ray Worley<timestamp_1697638659_cv>:&nbsp;</b></span>Yes</div><!--end:1697638659271--><><!--begin:1697638664320--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697638664_co>:&nbsp;</b></span>Also can I get Daniel&#39;s email address?</div><!--end:1697638664320--><><!--begin:1697638739238--><div class=\'cv\'><span class=\'notranslate\'><b>Ray Worley<timestamp_1697638739_cv>:&nbsp;</b></span><a href=\'mailto:lee.daniel.r@epa.gov\' target=\'_blank\' rel=\'noopener noreferrer\'>lee.daniel.r@epa.gov</a></div><!--end:1697638739238--><><!--begin:1697638774661--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697638774_co>:&nbsp;</b></span>You should have received an email or 2 from the system. You can use either of them to finish placing your order</div><!--end:1697638774661--><><!--begin:1697638817528--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697638817_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1697638817528--><><!--begin:1697638852649--><div class=\'cv\'><span class=\'notranslate\'><b>Ray Worley<timestamp_1697638852_cv>:&nbsp;</b></span>I received the invoice - thank you very much for your help.  Super helpful</div><!--end:1697638852649--><><!--begin:1697638868445--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697638868_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1697638868445--><><!--begin:1697638879022--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697638878_co>:&nbsp;</b></span>My pleasure to assist you :)</div><!--end:1697638879022--><><!--begin:1697638885689--><div class=\'cv\'><span class=\'notranslate\'><b>Ray Worley<timestamp_1697638885_cv>:&nbsp;</b></span>Have a great day!</div><!--end:1697638885689--><><!--begin:1697638899845--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697638899_co>:&nbsp;</b></span>You as well!</div><!--end:1697638899845--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Can you resend link for me to pay for Daniel Lee with EPA - HAZWOPER course in Glen Burnie Maryland.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ray Worley!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRay Worley: HI\r\nTiffany: Have you placed an order yet?\r\nRay Worley: I used the website late Monday, Oct 16 and did not complete the order\r\nTiffany: What course does Daniel need? The 24 or 40 Hour HAZWOPER?\r\nRay Worley: 40-Hour HAZWOPER Initial Site Worker — November 7-10, 2023 (Baltimore (Glen Burnie) MD)Quantity: 1 — Total: $665.00\r\nRay Worley: Does it show that I registered him and need to pay for him.\r\nTiffany: No there was no order placed\r\nRay Worley: If it is not in the system - I can go back in and redo the order (no issues) will do now\r\nTiffany: I can create a draft order for you and send you a payment request if you would like.  \r\nRay Worley: Yes - I welcome your help.\r\nRay Worley: Person:  Daniel Lee - US Environmental Protection Agency\r\nTiffany: Will you be paying now with a credit card?\r\nRay Worley: Yes\r\nTiffany: Also can I get Daniel&#39;s email address?\r\nRay Worley: mailto:lee.daniel.r@epa.gov\r\nTiffany: You should have received an email or 2 from the system. You can use either of them to finish placing your order\r\nTiffany: Is there anything else I can assist you with today?\r\nRay Worley: I received the invoice - thank you very much for your help.  Super helpful\r\nTiffany: You are most welcome!\r\nTiffany: My pleasure to assist you :)\r\nRay Worley: Have a great day!\r\nTiffany: You as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('322457865BE', 1697819346, 1697819772, 2, 19, 15, 12, 0, 0, 1, 0, 2051, 0, 0, 0, 0, 'Behnoush Hashemzadehansar', 'benoush.ansar@erm.com', '73.223.201.164', 'f82b19fde6a5697daeb3e7e37a1e37c6', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-ERM-cus-', 'Hello, I have completed 32 hrs online chapters of my 40 hrs HAZWOPER training. For the final exam, I need a password to enter. How can I get this code and remaining 8 hrs dress out training?', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I have completed 32 hrs online chapters of my 40 hrs HAZWOPER training. For the final exam, I need a password to enter. How can I get this code and remaining 8 hrs dress out training?</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1697819437023--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1697819436_co>:&nbsp;</b></span>Hi  The code is given to you at the end of your 1 day Dress Out class.</div><!--end:1697819437023--><><!--begin:1697819555608--><div class=\'cv\'><span class=\'notranslate\'><b>Behnoush Hashemzadehansar<timestamp_1697819555_cv>:&nbsp;</b></span>How can I register for 1 day dress out class?</div><!--end:1697819555608--><><!--begin:1697819598210--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1697819598_co>:&nbsp;</b></span>I am sending you an email with the instructions to set that up.</div><!--end:1697819598210--><><!--begin:1697819617388--><div class=\'cv\'><span class=\'notranslate\'><b>Behnoush Hashemzadehansar<timestamp_1697819617_cv>:&nbsp;</b></span>Thank you!</div><!--end:1697819617388--><><!--begin:1697819666366--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1697819666_co>:&nbsp;</b></span>My pleasure!  Is there anything else I can do for you?</div><!--end:1697819666366--><><!--begin:1697819674864--><div class=\'cv\'><span class=\'notranslate\'><b>Behnoush Hashemzadehansar<timestamp_1697819674_cv>:&nbsp;</b></span>Please let me know if you sent</div><!--end:1697819674864--><><!--begin:1697819700839--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1697819700_co>:&nbsp;</b></span>????</div><!--end:1697819700839--><><!--begin:1697819763626--><div class=\'cv\'><span class=\'notranslate\'><b>Behnoush Hashemzadehansar<timestamp_1697819763_cv>:&nbsp;</b></span>I just wanted to check if you sent the instruction email, because I have not received it yet.</div><!--end:1697819763626--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, I have completed 32 hrs online chapters of my 40 hrs HAZWOPER training. For the final exam, I need a password to enter. How can I get this code and remaining 8 hrs dress out training?\r\nTracy has joined the chat.\r\nTracy: Hi  The code is given to you at the end of your 1 day Dress Out class.\r\nBehnoush Hashemzadehansar: How can I register for 1 day dress out class?\r\nTracy: I am sending you an email with the instructions to set that up.\r\nBehnoush Hashemzadehansar: Thank you!\r\nTracy: My pleasure!  Is there anything else I can do for you?\r\nBehnoush Hashemzadehansar: Please let me know if you sent\r\nTracy: ????\r\nBehnoush Hashemzadehansar: I just wanted to check if you sent the instruction email, because I have not received it yet.\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3224588037X', 1697820282, 1697820868, 2, 23, 14, 10, 0, 0, 0, 1, 3995, 0, 0, 0, 0, 'Behnoush Hashemzadehansar', 'benoush.ansar@erm.com', '73.223.201.164', 'f82b19fde6a5697daeb3e7e37a1e37c6', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-ERM-cus-', 'Hello, I have completed 32 hrs HAZWOPER training and I need to schedule the dress out training. I have checked the list, and I would like to be scheduled for Oakland, California on Nov 3. What should I do for scheduling?', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I have completed 32 hrs HAZWOPER training and I need to schedule the dress out training. I have checked the list, and I would like to be scheduled for Oakland, California on Nov 3. What should I do for scheduling?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1697820286259--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697820286_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Behnoush Hashemzadehansar</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1697820286259--><><!--begin:1697820323563--><div class=\'cv\'><span class=\'notranslate\'><b>Behnoush Hashemzadehansar<timestamp_1697820323_cv>:&nbsp;</b></span>Hi Tiffany, thanks, I &#39;m good, what about you?</div><!--end:1697820323563--><><!--begin:1697820341380--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697820341_co>:&nbsp;</b></span>I am good as well.  I can get you on the waitlist for the Oakland 11/03/2023 class now.  </div><!--end:1697820341380--><><!--begin:1697820403199--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697820403_co>:&nbsp;</b></span>Once the class status is finalized (usually by the Tuesday BEFORE the class start date) you will be notified of the status and, if we have space in the course for you to attend. If we have space, we will register you in the class and provide all details at that time. </div><!--end:1697820403199--><><!--begin:1697820430323--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697820430_co>:&nbsp;</b></span>I just sent you an email confirming you are on on the list.</div><!--end:1697820430323--><><!--begin:1697820518457--><div class=\'cv\'><span class=\'notranslate\'><b>Behnoush Hashemzadehansar<timestamp_1697820518_cv>:&nbsp;</b></span>Thank you, is not there a seat capacity for me? as you put me in the waiting list.</div><!--end:1697820518457--><><!--begin:1697820581409--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697820581_co>:&nbsp;</b></span>All dress-out students start out on a waitlist since the classes are usually pending and have not been confirmed yet.  </div><!--end:1697820581409--><><!--begin:1697820674024--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697820673_co>:&nbsp;</b></span>We do confirm classes based on having enough registrations</div><!--end:1697820674024--><><!--begin:1697820690189--><div class=\'cv\'><span class=\'notranslate\'><b>Behnoush Hashemzadehansar<timestamp_1697820690_cv>:&nbsp;</b></span>Got it, Thank you!</div><!--end:1697820690189--><><!--begin:1697820701276--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697820701_co>:&nbsp;</b></span>You are welcome!</div><!--end:1697820701276--><><!--begin:1697820712597--><div class=\'cv\'><span class=\'notranslate\'><b>Behnoush Hashemzadehansar<timestamp_1697820712_cv>:&nbsp;</b></span>and Do I need to pay extra?</div><!--end:1697820712597--><><!--begin:1697820726054--><div class=\'cv\'><span class=\'notranslate\'><b>Behnoush Hashemzadehansar<timestamp_1697820726_cv>:&nbsp;</b></span>for 8 hrs dress out.</div><!--end:1697820726054--><><!--begin:1697820770088--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697820769_co>:&nbsp;</b></span>The dress-out class is included with the online course no there is no additional fee unless you need to reschedule into a different class.  </div><!--end:1697820770088--><><!--begin:1697820797952--><div class=\'cv\'><span class=\'notranslate\'><b>Behnoush Hashemzadehansar<timestamp_1697820797_cv>:&nbsp;</b></span>Great, thank you, have a great day.</div><!--end:1697820797952--><><!--begin:1697820817781--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697820817_co>:&nbsp;</b></span>You as well!</div><!--end:1697820817781--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, I have completed 32 hrs HAZWOPER training and I need to schedule the dress out training. I have checked the list, and I would like to be scheduled for Oakland, California on Nov 3. What should I do for scheduling?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Behnoush Hashemzadehansar!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBehnoush Hashemzadehansar: Hi Tiffany, thanks, I &#39;m good, what about you?\r\nTiffany: I am good as well.  I can get you on the waitlist for the Oakland 11/03/2023 class now.  \r\nTiffany: Once the class status is finalized (usually by the Tuesday BEFORE the class start date) you will be notified of the status and, if we have space in the course for you to attend. If we have space, we will register you in the class and provide all details at that time. \r\nTiffany: I just sent you an email confirming you are on on the list.\r\nBehnoush Hashemzadehansar: Thank you, is not there a seat capacity for me? as you put me in the waiting list.\r\nTiffany: All dress-out students start out on a waitlist since the classes are usually pending and have not been confirmed yet.  \r\nTiffany: We do confirm classes based on having enough registrations\r\nBehnoush Hashemzadehansar: Got it, Thank you!\r\nTiffany: You are welcome!\r\nBehnoush Hashemzadehansar: and Do I need to pay extra?\r\nBehnoush Hashemzadehansar: for 8 hrs dress out.\r\nTiffany: The dress-out class is included with the online course no there is no additional fee unless you need to reschedule into a different class.  \r\nBehnoush Hashemzadehansar: Great, thank you, have a great day.\r\nTiffany: You as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('322464699RA', 1697826194, 1697827378, 2, 23, 30, 6, 0, 0, 5, 0, 5783, 0, 0, 0, 0, 'Olivia Eddings', 'olivia.eddings@trinityconsultants.com', '76.253.189.143', 'cab7e0e1d4f31d95e5a2524239829cb0', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Trinity Consultants-cus-', 'I signed up for the online 8-hour refresher course on Monday. How will I receive access to the course? Will a link be sent to me?', '<div class=\'ca\'><div class=\'info_box\'><i>I signed up for the online 8-hour refresher course on Monday. How will I receive access to the course? Will a link be sent to me?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1697826195394--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826195_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Olivia Eddings</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1697826195394--><><!--begin:1697826148071--><div class=\'cv\'><span class=\'notranslate\'><b>Olivia Eddings<timestamp_1697826238_cv>:&nbsp;</b></span>Hi Tiffany. I signed up for the online 8-hour refresher course on Monday. How will I receive access to the course? Will a link be sent to me?</div><!--end:1697826148071--><><!--begin:1697826182877--><div class=\'cv\'><span class=\'notranslate\'><b>Olivia Eddings<timestamp_1697826273_cv>:&nbsp;</b></span>for OSHA HAZWOPER.</div><!--end:1697826182877--><><!--begin:1697826286771--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826286_co>:&nbsp;</b></span>You should have received an email confirmation within minuntes of placing your order and details to start training.</div><!--end:1697826286771--><><!--begin:1697826295795--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826295_co>:&nbsp;</b></span>Do you have an order number I can look up?</div><!--end:1697826295795--><><!--begin:1697826261760--><div class=\'cv\'><span class=\'notranslate\'><b>Olivia Eddings<timestamp_1697826352_cv>:&nbsp;</b></span>24003</div><!--end:1697826261760--><><!--begin:1697826409315--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826409_co>:&nbsp;</b></span>Oh I see you registered for the VILT class scheduled for Monday 102323</div><!--end:1697826409315--><><!--begin:1697826342929--><div class=\'cv\'><span class=\'notranslate\'><b>Olivia Eddings<timestamp_1697826433_cv>:&nbsp;</b></span>yes</div><!--end:1697826342929--><><!--begin:1697826435707--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826435_co>:&nbsp;</b></span>I misunderstood you</div><!--end:1697826435707--><><!--begin:1697826450595--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826450_co>:&nbsp;</b></span>I thought you meant you registered for a class this past Monday for an online course</div><!--end:1697826450595--><><!--begin:1697826453523--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826453_co>:&nbsp;</b></span>I will get your order processed now and send you the class details</div><!--end:1697826453523--><><!--begin:1697826469339--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826469_co>:&nbsp;</b></span>Please give me about 5 minutes and you should have your email</div><!--end:1697826469339--><><!--begin:1697826487256--><div class=\'cv\'><span class=\'notranslate\'><b>Olivia Eddings<timestamp_1697826577_cv>:&nbsp;</b></span> I also used a different email when registering for this course than the email I used to do the 40-hour training last year. Will that be an issue in confirming I have the 40-hour osha Hazwoper prerequisite? </div><!--end:1697826487256--><><!--begin:1697826699798--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826699_co>:&nbsp;</b></span>I will update everything.  But I do have a question for you: I see you put a home address for billing purposes but is the Trinity Consultants<br>company office you are associated with 16252 Westwoods Business Park Dr<br>Ellisville, Missouri</div><!--end:1697826699798--><><!--begin:1697826706791--><div class=\'cv\'><span class=\'notranslate\'><b>Olivia Eddings<timestamp_1697826797_cv>:&nbsp;</b></span>No. Sorry I thought I was supposed to put the billing address associated with the credit card used. I am associated with the office at 1 Copley Parkway, Suite 205 Morrisville, NC 27560. My company will reimburse me after I submit an expense report. </div><!--end:1697826706791--><><!--begin:1697826839836--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826839_co>:&nbsp;</b></span>Sounds good.  Ans since both emails are listed on the registrations which email do you want me to send the class details to <a href=\'mailto:olivia.eddings@trinityconsultants.com\' target=\'_blank\' rel=\'noopener noreferrer\'>olivia.eddings@trinityconsultants.com</a> or <a href=\'mailto:oliviaeddings@gmail.com\' target=\'_blank\' rel=\'noopener noreferrer\'>oliviaeddings@gmail.com</a></div><!--end:1697826839836--><><!--begin:1697826781578--><div class=\'cv\'><span class=\'notranslate\'><b>Olivia Eddings<timestamp_1697826872_cv>:&nbsp;</b></span> <a href=\'mailto:olivia.eddings@trinityconsultants.com\' target=\'_blank\' rel=\'noopener noreferrer\'>olivia.eddings@trinityconsultants.com</a></div><!--end:1697826781578--><><!--begin:1697826897993--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826897_co>:&nbsp;</b></span>Thank you</div><!--end:1697826897993--><><!--begin:1697826919347--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826919_co>:&nbsp;</b></span>I will get this processed now and you will get an email from me shortly.  Is there anything else I can assist you with today?</div><!--end:1697826919347--><><!--begin:1697826845895--><div class=\'cv\'><span class=\'notranslate\'><b>Olivia Eddings<timestamp_1697826936_cv>:&nbsp;</b></span>No, thank you for your help!</div><!--end:1697826845895--><><!--begin:1697826965869--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1697826965_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1697826965869--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I signed up for the online 8-hour refresher course on Monday. How will I receive access to the course? Will a link be sent to me?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Olivia Eddings!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nOlivia Eddings: Hi Tiffany. I signed up for the online 8-hour refresher course on Monday. How will I receive access to the course? Will a link be sent to me?\r\nOlivia Eddings: for OSHA HAZWOPER.\r\nTiffany: You should have received an email confirmation within minuntes of placing your order and details to start training.\r\nTiffany: Do you have an order number I can look up?\r\nOlivia Eddings: 24003\r\nTiffany: Oh I see you registered for the VILT class scheduled for Monday 102323\r\nOlivia Eddings: yes\r\nTiffany: I misunderstood you\r\nTiffany: I thought you meant you registered for a class this past Monday for an online course\r\nTiffany: I will get your order processed now and send you the class details\r\nTiffany: Please give me about 5 minutes and you should have your email\r\nOlivia Eddings:  I also used a different email when registering for this course than the email I used to do the 40-hour training last year. Will that be an issue in confirming I have the 40-hour osha Hazwoper prerequisite? \r\nTiffany: I will update everything.  But I do have a question for you: I see you put a home address for billing purposes but is the Trinity Consultantscompany office you are associated with 16252 Westwoods Business Park DrEllisville, Missouri\r\nOlivia Eddings: No. Sorry I thought I was supposed to put the billing address associated with the credit card used. I am associated with the office at 1 Copley Parkway, Suite 205 Morrisville, NC 27560. My company will reimburse me after I submit an expense report. \r\nTiffany: Sounds good.  Ans since both emails are listed on the registrations which email do you want me to send the class details to mailto:olivia.eddings@trinityconsultants.com or mailto:oliviaeddings@gmail.com\r\nOlivia Eddings:  mailto:olivia.eddings@trinityconsultants.com\r\nTiffany: Thank you\r\nTiffany: I will get this processed now and you will get an email from me shortly.  Is there anything else I can assist you with today?\r\nOlivia Eddings: No, thank you for your help!\r\nTiffany: You are most welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3227298435Q', 1698091320, 1698091767, 2, 19, 12, 8, 0, 0, 5, 0, 1209, 0, 0, 0, 0, 'Michelle Ortiz', 'michelle.ortiz@ecy.wa.gov', '147.55.7.168', 'f412be788904eda1c81b188aa57963c7', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Wa Dept of Ecology-cus-', 'Can I confirm if one of my staff has been registered and her invoice has been paid for 8hr hazwoper class.\r\nName: Michelle Jones', '<div class=\'ca\'><div class=\'info_box\'><i>Can I confirm if one of my staff has been registered and her invoice has been paid for 8hr hazwoper class.\r\nName: Michelle Jones</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1698091365567--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1698091365_co>:&nbsp;</b></span>Just a minute while I look this up please.</div><!--end:1698091365567--><><!--begin:1698091592905--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1698091592_co>:&nbsp;</b></span>Michelle Jones is registered for an online 8 hour HAZWOPER refresher class.  However, we have not yet received payment for her class.</div><!--end:1698091592905--><><!--begin:1698091719311--><div class=\'cv\'><span class=\'notranslate\'><b>Michelle Ortiz<timestamp_1698091719_cv>:&nbsp;</b></span>Thank you so much. I will follow up with accounts payable</div><!--end:1698091719311--><><!--begin:1698091749310--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1698091749_co>:&nbsp;</b></span>My pleasure.  Have a great day!!</div><!--end:1698091749310--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Can I confirm if one of my staff has been registered and her invoice has been paid for 8hr hazwoper class.\r\nName: Michelle Jones\r\nTracy has joined the chat.\r\nTracy: Just a minute while I look this up please.\r\nTracy: Michelle Jones is registered for an online 8 hour HAZWOPER refresher class.  However, we have not yet received payment for her class.\r\nMichelle Ortiz: Thank you so much. I will follow up with accounts payable\r\nTracy: My pleasure.  Have a great day!!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('322734591T7', 1698096062, 1698096638, 2, 23, 7, 4, 0, 0, 5, 0, 4027, 0, 0, 0, 0, 'Michael Champion', 'mchampion@partneresi.com', '4.7.206.150', 'e740021ed47e2b8750dfb2d3fb28a3e1', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Partner Engineering and Science-cus-', 'I completed my online HAZWOPER training and got my hands on training voucher, how do I sign up for/schedule for the hands on training?', '<div class=\'ca\'><div class=\'info_box\'><i>I completed my online HAZWOPER training and got my hands on training voucher, how do I sign up for/schedule for the hands on training?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698096065713--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698096065_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Michael Champion</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698096065713--><><!--begin:1698096073126--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Champion<timestamp_1698096073_cv>:&nbsp;</b></span>Good, how are you?</div><!--end:1698096073126--><><!--begin:1698096099395--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698096099_co>:&nbsp;</b></span>I am doing good as well</div><!--end:1698096099395--><><!--begin:1698096134360--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698096134_co>:&nbsp;</b></span>I just sent you an email with some info and a link to the schedule to register just email me back or give us a call at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a> ext 1</div><!--end:1698096134360--><><!--begin:1698096158953--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Champion<timestamp_1698096158_cv>:&nbsp;</b></span>Okay do I schedule for a refresher like in the link?</div><!--end:1698096158953--><><!--begin:1698096170196--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Champion<timestamp_1698096170_cv>:&nbsp;</b></span>or is there another spot I should sign up at</div><!--end:1698096170196--><><!--begin:1698096178997--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698096178_co>:&nbsp;</b></span>No do not actually register using the link</div><!--end:1698096178997--><><!--begin:1698096207181--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698096207_co>:&nbsp;</b></span>Just email or call us and we will register you at $0 for the dress-out class which is held the same day as the refresher.</div><!--end:1698096207181--><><!--begin:1698096239211--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698096239_co>:&nbsp;</b></span>Or you can let me know now a date and location and I can get you set up as requested</div><!--end:1698096239211--><><!--begin:1698096240248--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Champion<timestamp_1698096240_cv>:&nbsp;</b></span>Okay, and what email address should I contact for this?</div><!--end:1698096240248--><><!--begin:1698096269456--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698096269_co>:&nbsp;</b></span><a href=\'mailto:customerservice@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>customerservice@csregs.com</a></div><!--end:1698096269456--><><!--begin:1698096347495--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Champion<timestamp_1698096347_cv>:&nbsp;</b></span>Okay, thank you very much!</div><!--end:1698096347495--><><!--begin:1698096355883--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698096355_co>:&nbsp;</b></span>You are welcome!</div><!--end:1698096355883--><><!--begin:1698096365142--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698096365_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1698096365142--><><!--begin:1698096637564--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698096637_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1698096637564--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I completed my online HAZWOPER training and got my hands on training voucher, how do I sign up for/schedule for the hands on training?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Michael Champion!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMichael Champion: Good, how are you?\r\nTiffany: I am doing good as well\r\nTiffany: I just sent you an email with some info and a link to the schedule to register just email me back or give us a call at tel:8007112706 ext 1\r\nMichael Champion: Okay do I schedule for a refresher like in the link?\r\nMichael Champion: or is there another spot I should sign up at\r\nTiffany: No do not actually register using the link\r\nTiffany: Just email or call us and we will register you at $0 for the dress-out class which is held the same day as the refresher.\r\nTiffany: Or you can let me know now a date and location and I can get you set up as requested\r\nMichael Champion: Okay, and what email address should I contact for this?\r\nTiffany: mailto:customerservice@csregs.com\r\nMichael Champion: Okay, thank you very much!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('322884095N3', 1698245573, 1698246060, 2, 19, 13, 11, 0, 0, 5, 0, 930, 0, 0, 0, 0, 'Christopher Gendron', 'christopher.gendron@systemscontrol.com', '71.13.152.130', '6831a7e29afdc97ff0a79ad8ea233bd3', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Systems Control -cus-', 'I will be signing myself and a co-worker up for the December 18th DOT Hazmat training in Minneapolis. What time does the class start and end and where is it held?  can i get a hotel recommendation please?  ', '<div class=\'ca\'><div class=\'info_box\'><i>I will be signing myself and a co-worker up for the December 18th DOT Hazmat training in Minneapolis. What time does the class start and end and where is it held?  can i get a hotel recommendation please?  </i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1698245705666--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1698245705_co>:&nbsp;</b></span>Christopher Please give us a call when you have a minute so I can go over the class details with you.  Tracy  <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a></div><!--end:1698245705666--><><!--begin:1698245813244--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Gendron<timestamp_1698245813_cv>:&nbsp;</b></span>calling now</div><!--end:1698245813244--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I will be signing myself and a co-worker up for the December 18th DOT Hazmat training in Minneapolis. What time does the class start and end and where is it held?  can i get a hotel recommendation please?  \r\nTracy has joined the chat.\r\nTracy: Christopher Please give us a call when you have a minute so I can go over the class details with you.  Tracy  tel:8007112706\r\nChristopher Gendron: calling now\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('322884136ER', 1698245609, 1698246418, 2, 23, 7, 5, 0, 0, 0, 0, 1772, 0, 0, 0, 0, 'SANAL KUMAR.V.S ', 'sanalkumar987@gmail.com', '37.210.128.170', 'ecef99d446f8bdcf06947a8a36720b27', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-QATAR PEST CONTROL COMPANY -cus-', 'I am Interesting for online course Chemical handling ', '<div class=\'ca\'><div class=\'info_box\'><i>I am Interesting for online course Chemical handling </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698245612091--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698245611_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>SANAL KUMAR.V.S </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698245612091--><><!--begin:1698245626916--><div class=\'cv\'><span class=\'notranslate\'><b>SANAL KUMAR.V.S <timestamp_1698245627_cv>:&nbsp;</b></span>good </div><!--end:1698245626916--><><!--begin:1698245678271--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698245678_co>:&nbsp;</b></span><a href=\'https://csregs.com/products/chemical-safety-online-training\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/chemical-safety-online-training</a></div><!--end:1698245678271--><><!--begin:1698245694681--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698245694_co>:&nbsp;</b></span>Here is the link to our course is there anything else you need</div><!--end:1698245694681--><><!--begin:1698246415944--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698246415_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1698246415944--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am Interesting for online course Chemical handling \r\nTiffany has joined the chat.\r\nTiffany: Hi, SANAL KUMAR.V.S !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSANAL KUMAR.V.S : good \r\nTiffany: https://csregs.com/products/chemical-safety-online-training\r\nTiffany: Here is the link to our course is there anything else you need\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('32288472859', 1698246205, 1698246405, 1, 23, 11, 8, 0, 0, 0, 0, 4496, 0, 0, 0, 0, 'Brendan Champlin', 'bchamplin@trccompanies.com', '157.131.95.254', '64d165059aeac6de9e60239e4318f7d7', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-TRC-cus-Online Course-_-HAZWOPER 40-cus-', 'Can\'t submit question in module 2 assessment. Tried rebooting computer', '<div class=\'ca\'><div class=\'info_box\'><i>Can\'t submit question in module 2 assessment. Tried rebooting computer</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698246207798--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698246207_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Brendan Champlin</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698246207798--><><!--begin:1698246226798--><div class=\'cv\'><span class=\'notranslate\'><b>Brendan Champlin<timestamp_1698246225_cv>:&nbsp;</b></span>Good morning Hi Tiffany!</div><!--end:1698246226798--><><!--begin:1698246234621--><div class=\'cv\'><span class=\'notranslate\'><b>Brendan Champlin<timestamp_1698246233_cv>:&nbsp;</b></span>Im well how are you?</div><!--end:1698246234621--><><!--begin:1698246248160--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698246248_co>:&nbsp;</b></span>I am good thank you </div><!--end:1698246248160--><><!--begin:1698246255146--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698246254_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1698246255146--><><!--begin:1698246327521--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698246327_co>:&nbsp;</b></span>There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:<br><br>Your session will &quot;time out&quot; if you are inactive  for 10 minutes<br>Module quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the exam<br>Not completing ALL module activities (including student activities, videos and interactions or skipping pages)<br>Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer)<br> <br>Do you have ANY questions on the above?</div><!--end:1698246327521--><><!--begin:1698246354381--><div class=\'cv\'><span class=\'notranslate\'><b>Brendan Champlin<timestamp_1698246352_cv>:&nbsp;</b></span>No questions re the above</div><!--end:1698246354381--><><!--begin:1698246361063--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698246360_co>:&nbsp;</b></span>OK, I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.<br><br>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1698246361063--><><!--begin:1698246389876--><div class=\'cv\'><span class=\'notranslate\'><b>Brendan Champlin<timestamp_1698246388_cv>:&nbsp;</b></span>ok thanks!</div><!--end:1698246389876--><><!--begin:1698246395165--><div class=\'cv\'><span class=\'notranslate\'><b>Brendan Champlin<timestamp_1698246393_cv>:&nbsp;</b></span>no other help needed</div><!--end:1698246395165--><><!--begin:1698246397156--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698246397_co>:&nbsp;</b></span>You are welcome!</div><!--end:1698246397156--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Can\'t submit question in module 2 assessment. Tried rebooting computer\r\nTiffany has joined the chat.\r\nTiffany: Hi, Brendan Champlin!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBrendan Champlin: Good morning Hi Tiffany!\r\nBrendan Champlin: Im well how are you?\r\nTiffany: I am good thank you \r\nTiffany: One moment while I look you up please\r\nTiffany: There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:Your session will &quot;time out&quot; if you are inactive  for 10 minutesModule quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the examNot completing ALL module activities (including student activities, videos and interactions or skipping pages)Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer) Do you have ANY questions on the above?\r\nBrendan Champlin: No questions re the above\r\nTiffany: OK, I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.Going forward, avoid the following while training and follow these Tips:*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)*Remain fully engaged in the course while training.*Refrain from:1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehensionFinally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.Can I help with anything else today?\r\nBrendan Champlin: ok thanks!\r\nBrendan Champlin: no other help needed\r\nTiffany: You are welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('322992716XT', 1698354190, 1698354747, 2, 23, 9, 5, 0, 0, 5, 0, 4568, 0, 0, 0, 0, 'Christopher Evans', 'chrisevans1914@gmail.com', '192.112.2.60', '53b8c5fc5aa71dd0b569cf89d547517e', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-DFW-cus-', 'I have an old hazwoper and want t do a refresher training. \r\n', '<div class=\'ca\'><div class=\'info_box\'><i>I have an old hazwoper and want t do a refresher training. \r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698354193396--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698354193_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Christopher Evans</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698354193396--><><!--begin:1698354211304--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698354211_cv>:&nbsp;</b></span>Imwell</div><!--end:1698354211304--><><!--begin:1698354215568--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698354215_cv>:&nbsp;</b></span>im well</div><!--end:1698354215568--><><!--begin:1698354219152--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698354219_cv>:&nbsp;</b></span>how are you</div><!--end:1698354219152--><><!--begin:1698354228567--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698354228_co>:&nbsp;</b></span>I am good thank you</div><!--end:1698354228567--><><!--begin:1698354234712--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698354234_cv>:&nbsp;</b></span>i did my hazwoper with Compliance a while ago</div><!--end:1698354234712--><><!--begin:1698354259152--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698354259_cv>:&nbsp;</b></span>i was wondering how i can get a refresher to update my certification</div><!--end:1698354259152--><><!--begin:1698354295319--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698354295_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1698354295319--><><!--begin:1698354420296--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698354420_co>:&nbsp;</b></span>The only training I see you completed with us was a HAZWOPER refresher course in 2017</div><!--end:1698354420296--><><!--begin:1698354448294--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698354448_co>:&nbsp;</b></span>If you have not completed the refresher since you are way out of compliance per OSHA regulations.</div><!--end:1698354448294--><><!--begin:1698354493715--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698354493_co>:&nbsp;</b></span>The 40-Hour HAZWOPER and 24-Hour HAZWOPER require annual 8-Hour refreshers to be completed every year in order to stay compliant </div><!--end:1698354493715--><><!--begin:1698354533895--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698354533_co>:&nbsp;</b></span>I would advise doing the initial training again if you do not have any recent Refreshers</div><!--end:1698354533895--><><!--begin:1698354536319--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698354536_cv>:&nbsp;</b></span>oh</div><!--end:1698354536319--><><!--begin:1698354549983--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698354549_cv>:&nbsp;</b></span>so if i take a refresher. it wont update?</div><!--end:1698354549983--><><!--begin:1698354662672--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698354662_co>:&nbsp;</b></span>If OSHA were to ever ask for your records they would ask why there was a lasps in training and you or your company could be fined.  But I cannot say for sure what OSHA would do.  It is up to you and your company how you want to proceed.    </div><!--end:1698354662672--><><!--begin:1698354697287--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698354697_cv>:&nbsp;</b></span>Ok thanks.</div><!--end:1698354697287--><><!--begin:1698354705927--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698354705_co>:&nbsp;</b></span>You are welcome!</div><!--end:1698354705927--><><!--begin:1698354713303--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698354713_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1698354713303--><><!--begin:1698354737214--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698354737_cv>:&nbsp;</b></span>NO that will be all</div><!--end:1698354737214--><><!--begin:1698354744877--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698354744_cv>:&nbsp;</b></span>thanks</div><!--end:1698354744877--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have an old hazwoper and want t do a refresher training. \r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Christopher Evans!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nChristopher Evans: Imwell\r\nChristopher Evans: im well\r\nChristopher Evans: how are you\r\nTiffany: I am good thank you\r\nChristopher Evans: i did my hazwoper with Compliance a while ago\r\nChristopher Evans: i was wondering how i can get a refresher to update my certification\r\nTiffany: One moment while I look you up please\r\nTiffany: The only training I see you completed with us was a HAZWOPER refresher course in 2017\r\nTiffany: If you have not completed the refresher since you are way out of compliance per OSHA regulations.\r\nTiffany: The 40-Hour HAZWOPER and 24-Hour HAZWOPER require annual 8-Hour refreshers to be completed every year in order to stay compliant \r\nTiffany: I would advise doing the initial training again if you do not have any recent Refreshers\r\nChristopher Evans: oh\r\nChristopher Evans: so if i take a refresher. it wont update?\r\nTiffany: If OSHA were to ever ask for your records they would ask why there was a lasps in training and you or your company could be fined.  But I cannot say for sure what OSHA would do.  It is up to you and your company how you want to proceed.    \r\nChristopher Evans: Ok thanks.\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nChristopher Evans: NO that will be all\r\nChristopher Evans: thanks\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('322993456C7', 1698354927, 1698355941, 2, 23, 6, 2, 0, 0, 0, 1, 4914, 0, 0, 0, 0, 'Christopher Evans', 'chrisevans1914@gmail.com', '192.112.2.60', '53b8c5fc5aa71dd0b569cf89d547517e', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-DFW-cus-', 'Can i have a copy of my old certificate?', '<div class=\'ca\'><div class=\'info_box\'><i>Can i have a copy of my old certificate?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698354929527--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698354929_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Christopher Evans</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698354929527--><><!--begin:1698354941410--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698354941_co>:&nbsp;</b></span>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1698354941410--><><!--begin:1698355006033--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698355006_cv>:&nbsp;</b></span>Please check the link for option 2</div><!--end:1698355006033--><><!--begin:1698355044508--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698355044_co>:&nbsp;</b></span>After you click the link it takes a few seconds before the page loads</div><!--end:1698355044508--><><!--begin:1698355087584--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698355087_cv>:&nbsp;</b></span>Certificate Request for Employees and New Employers</div><!--end:1698355087584--><><!--begin:1698355095310--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698355095_cv>:&nbsp;</b></span>thats all that shows</div><!--end:1698355095310--><><!--begin:1698355101006--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698355101_cv>:&nbsp;</b></span>nothing else to proceed</div><!--end:1698355101006--><><!--begin:1698355179282--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698355179_co>:&nbsp;</b></span>Which browser are you on?  I am using Chrome and the rest of the page loads for me.  </div><!--end:1698355179282--><><!--begin:1698355199270--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698355199_cv>:&nbsp;</b></span>chrome</div><!--end:1698355199270--><><!--begin:1698355300345--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698355300_co>:&nbsp;</b></span>I am going to send you an email to see if that helps</div><!--end:1698355300345--><><!--begin:1698355386141--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698355385_co>:&nbsp;</b></span>I have just sent the email</div><!--end:1698355386141--><><!--begin:1698355576293--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698355576_co>:&nbsp;</b></span>Did you get my email?</div><!--end:1698355576293--><><!--begin:1698355678557--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698355678_cv>:&nbsp;</b></span>let me check</div><!--end:1698355678557--><><!--begin:1698355709451--><div class=\'cv\'><span class=\'notranslate\'><b>Christopher Evans<timestamp_1698355709_cv>:&nbsp;</b></span>got it. thanks</div><!--end:1698355709451--><><!--begin:1698355769628--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698355769_co>:&nbsp;</b></span>You are welcome!</div><!--end:1698355769628--><><!--begin:1698355778332--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698355778_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1698355778332--><><!--begin:1698355939005--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698355938_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1698355939005--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Can i have a copy of my old certificate?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Christopher Evans!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nChristopher Evans: Please check the link for option 2\r\nTiffany: After you click the link it takes a few seconds before the page loads\r\nChristopher Evans: Certificate Request for Employees and New Employers\r\nChristopher Evans: thats all that shows\r\nChristopher Evans: nothing else to proceed\r\nTiffany: Which browser are you on?  I am using Chrome and the rest of the page loads for me.  \r\nChristopher Evans: chrome\r\nTiffany: I am going to send you an email to see if that helps\r\nTiffany: I have just sent the email\r\nTiffany: Did you get my email?\r\nChristopher Evans: let me check\r\nChristopher Evans: got it. thanks\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('323054718WN', 1698416195, 1698416299, 2, 19, 12, 6, 0, 0, 0, 0, 1086, 0, 0, 0, 0, 'KATYA', 'ADMINISTRATIVE@EMXROUTE.COM', '73.55.79.20', '3dfe682d29a7b2422a85c38345a1e55a', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-K TRUCKING LLC-cus-', 'Would the Hazmat DOT course be the proper course for drivers looking to do a Hazmat course for WA that would allow them to complete the HAZMAT in person knowledge test?\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>Would the Hazmat DOT course be the proper course for drivers looking to do a Hazmat course for WA that would allow them to complete the HAZMAT in person knowledge test?\r\n</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1698416263696--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1698416263_co>:&nbsp;</b></span>The quick answer is no,  If you could give us a call I can explaing in motr detail.</div><!--end:1698416263696--><><!--begin:1698416288291--><div class=\'cv\'><span class=\'notranslate\'><b>KATYA<timestamp_1698416288_cv>:&nbsp;</b></span>Thank you for replying. I&#39;ll call in a little later. Thank you.</div><!--end:1698416288291--><><!--begin:1698416288747--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1698416288_co>:&nbsp;</b></span>Oops more detail.  Tracy  <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a></div><!--end:1698416288747--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Would the Hazmat DOT course be the proper course for drivers looking to do a Hazmat course for WA that would allow them to complete the HAZMAT in person knowledge test?\r\n\r\nTracy has joined the chat.\r\nTracy: The quick answer is no,  If you could give us a call I can explaing in motr detail.\r\nKATYA: Thank you for replying. I&#39;ll call in a little later. Thank you.\r\nTracy: Oops more detail.  Tracy  tel:8007112706\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('323056941CC', 1698418413, 1698419012, 2, 23, 7, 3, 0, 0, 0, 0, 2316, 0, 0, 0, 0, 'Alaina', 'alaina.tibbs@anteagroup.us', '72.177.26.146', '81e44696a56aa7ef9137b7972dc1d446', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Antea Group-cus-', 'I cannot remember my instructor\'s name/email and I am trying to complete a replacement certificate request.', '<div class=\'ca\'><div class=\'info_box\'><i>I cannot remember my instructor\'s name/email and I am trying to complete a replacement certificate request.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698418415132--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698418414_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Alaina</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698418415132--><><!--begin:1698418452949--><div class=\'cv\'><span class=\'notranslate\'><b>Alaina<timestamp_1698418452_cv>:&nbsp;</b></span>I am doing well!</div><!--end:1698418452949--><><!--begin:1698418597554--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698418597_co>:&nbsp;</b></span>You should not need the instructors name for a replacement certificate but the instructor who taught your 40-Hour HAZWOPER class is Randy Carter.  </div><!--end:1698418597554--><><!--begin:1698418627959--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698418627_co>:&nbsp;</b></span>There are a couple things I need to check:<br>If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>There is a $10.00 PER CLASS fee for all replacements. </div><!--end:1698418627959--><><!--begin:1698418658975--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698418658_co>:&nbsp;</b></span>If you are no longer employed I will need to send you a different link.</div><!--end:1698418658975--><><!--begin:1698418977428--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698418977_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1698418977428--><><!--begin:1698419010938--><div class=\'cv\'><span class=\'notranslate\'><b>Alaina<timestamp_1698419010_cv>:&nbsp;</b></span>No. Thank you!</div><!--end:1698419010938--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I cannot remember my instructor\'s name/email and I am trying to complete a replacement certificate request.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Alaina!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAlaina: I am doing well!\r\nTiffany: You should not need the instructors name for a replacement certificate but the instructor who taught your 40-Hour HAZWOPER class is Randy Carter.  \r\nTiffany: There are a couple things I need to check:If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employerThere is a $10.00 PER CLASS fee for all replacements. \r\nTiffany: If you are no longer employed I will need to send you a different link.\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nAlaina: No. Thank you!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('323070689X3', 1698432197, 1698432423, 2, 23, 43, 8, 0, 0, 5, 0, 2851, 467, 0, 0, 0, 'Larry Lugo', 'llugo@cmrnaviscan.com', '76.93.148.187', '2791a8a2edd7a0eef195ba002ab3ba25', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-CMR Naviscan Corporation-cus-', 'Radiation Safety Training course administration.  Once I purchase 5 training seats, how do I roll out to the folks that need the training?', '<div class=\'ca\'><div class=\'info_box\'><i>Radiation Safety Training course administration.  Once I purchase 5 training seats, how do I roll out to the folks that need the training?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698432200348--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698432200_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Larry Lugo</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698432200348--><><!--begin:1698432207321--><div class=\'cv\'><span class=\'notranslate\'><b>Larry Lugo<timestamp_1698432219_cv>:&nbsp;</b></span>OK</div><!--end:1698432207321--><><!--begin:1698432253958--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698432253_co>:&nbsp;</b></span>You will get an email after purchasing the courses.</div><!--end:1698432253958--><><!--begin:1698432279228--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698432279_co>:&nbsp;</b></span>There is a link in the email for you to either log in or create yourself a group manager account.</div><!--end:1698432279228--><><!--begin:1698432269009--><div class=\'cv\'><span class=\'notranslate\'><b>Larry Lugo<timestamp_1698432281_cv>:&nbsp;</b></span>OK, so I can still administer (assign, get certificates for our records?)</div><!--end:1698432269009--><><!--begin:1698432295252--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698432295_co>:&nbsp;</b></span>Once you are logged in you will be able to assign the courses to employees.</div><!--end:1698432295252--><><!--begin:1698432309859--><div class=\'cv\'><span class=\'notranslate\'><b>Larry Lugo<timestamp_1698432321_cv>:&nbsp;</b></span>All this after I purchase, right?  No problem just didn&#39;t want to press &quot;purchase&quot; until I knew how this works.  Thank you.</div><!--end:1698432309859--><><!--begin:1698432359055--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698432358_co>:&nbsp;</b></span>That is correct!</div><!--end:1698432359055--><><!--begin:1698432366861--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698432366_co>:&nbsp;</b></span>We do send the certificates out via US Mail to the company address used at the time of purchase.  </div><!--end:1698432366861--><><!--begin:1698432386130--><div class=\'cv\'><span class=\'notranslate\'><b>Larry Lugo<timestamp_1698432398_cv>:&nbsp;</b></span>Thank you....now time to find the credit card....appreciate the quick response. - </div><!--end:1698432386130--><><!--begin:1698432417076--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698432416_co>:&nbsp;</b></span>Of course, my pleasure! </div><!--end:1698432417076--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Radiation Safety Training course administration.  Once I purchase 5 training seats, how do I roll out to the folks that need the training?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Larry Lugo!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nLarry Lugo: OK\r\nTiffany: You will get an email after purchasing the courses.\r\nTiffany: There is a link in the email for you to either log in or create yourself a group manager account.\r\nLarry Lugo: OK, so I can still administer (assign, get certificates for our records?)\r\nTiffany: Once you are logged in you will be able to assign the courses to employees.\r\nLarry Lugo: All this after I purchase, right?  No problem just didn&#39;t want to press &quot;purchase&quot; until I knew how this works.  Thank you.\r\nTiffany: That is correct!\r\nTiffany: We do send the certificates out via US Mail to the company address used at the time of purchase.  \r\nLarry Lugo: Thank you....now time to find the credit card....appreciate the quick response. - \r\nTiffany: Of course, my pleasure! \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('32332359327', 1698685089, 1698685783, 2, 23, 31, 5, 0, 0, 0, 0, 2974, 0, 0, 0, 0, 'Colman Closser', 'cclosser@pennoni.com', '4.4.211.90', 'f2481aefb44d2bee264a8cb8a7aa8e19', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Pennoni-cus-', 'I just want more information on if I need to be in person or not for my training', '<div class=\'ca\'><div class=\'info_box\'><i>I just want more information on if I need to be in person or not for my training</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698685099105--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698685098_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Colman Closser</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698685099105--><><!--begin:1698685108707--><div class=\'cv\'><span class=\'notranslate\'><b>Colman Closser<timestamp_1698685108_cv>:&nbsp;</b></span>hello I am good</div><!--end:1698685108707--><><!--begin:1698685156516--><div class=\'cv\'><span class=\'notranslate\'><b>Colman Closser<timestamp_1698685156_cv>:&nbsp;</b></span>I was just wondering, I need to show up to the class location every day for my 40 hr hazwoper training right? my class ID is &quot;103023-PHI-40 HAZ&quot;</div><!--end:1698685156516--><><!--begin:1698685204680--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698685204_co>:&nbsp;</b></span>Yes Tuesday through Friday 4-10 hours days. </div><!--end:1698685204680--><><!--begin:1698685251076--><div class=\'cv\'><span class=\'notranslate\'><b>Colman Closser<timestamp_1698685251_cv>:&nbsp;</b></span>thanks</div><!--end:1698685251076--><><!--begin:1698685290572--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698685290_co>:&nbsp;</b></span>You are welcome~</div><!--end:1698685290572--><><!--begin:1698685322300--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698685322_co>:&nbsp;</b></span>Is there anything else I can assit you with?</div><!--end:1698685322300--><><!--begin:1698685358436--><div class=\'cv\'><span class=\'notranslate\'><b>Colman Closser<timestamp_1698685358_cv>:&nbsp;</b></span>what time does it start on tuesday?</div><!--end:1698685358436--><><!--begin:1698685417109--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698685416_co>:&nbsp;</b></span>Start time is in the upper right hand corner.  It is 8:00am</div><!--end:1698685417109--><><!--begin:1698685477253--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698685477_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1698685477253--><><!--begin:1698685763522--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698685763_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1698685763522--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I just want more information on if I need to be in person or not for my training\r\nTiffany has joined the chat.\r\nTiffany: Hi, Colman Closser!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nColman Closser: hello I am good\r\nColman Closser: I was just wondering, I need to show up to the class location every day for my 40 hr hazwoper training right? my class ID is &quot;103023-PHI-40 HAZ&quot;\r\nTiffany: Yes Tuesday through Friday 4-10 hours days. \r\nColman Closser: thanks\r\nTiffany: You are welcome~\r\nTiffany: Is there anything else I can assit you with?\r\nColman Closser: what time does it start on tuesday?\r\nTiffany: Start time is in the upper right hand corner.  It is 8:00am\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('323334073TH', 1698695568, 1698695949, 2, 23, 29, 10, 0, 0, 0, 0, 2159, 0, 0, 0, 0, 'Behnoush Hashemzadehansar', 'benoush.ansar@erm.com', '73.223.201.164', '58cefd4d400c1bdd5e57a593d0e97380', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-ERM-cus-', 'I need to reschedule my dress out training due to insufficient number of registrations.', '<div class=\'ca\'><div class=\'info_box\'><i>I need to reschedule my dress out training due to insufficient number of registrations.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698695572259--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698695572_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Behnoush Hashemzadehansar</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698695572259--><><!--begin:1698695594211--><div class=\'cv\'><span class=\'notranslate\'><b>Behnoush Hashemzadehansar<timestamp_1698695594_cv>:&nbsp;</b></span>Hi Tiffany, I&#39;m good, thanks.</div><!--end:1698695594211--><><!--begin:1698695609495--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698695609_co>:&nbsp;</b></span>Do you have a new date and location you would like to be rescheduled into?</div><!--end:1698695609495--><><!--begin:1698695657798--><div class=\'cv\'><span class=\'notranslate\'><b>Behnoush Hashemzadehansar<timestamp_1698695657_cv>:&nbsp;</b></span>Yes, Sacramento, I it will be on Nov 10th.</div><!--end:1698695657798--><><!--begin:1698695680209--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698695680_co>:&nbsp;</b></span>I will get you rescheduled now and send you an email </div><!--end:1698695680209--><><!--begin:1698695787470--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698695787_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1698695787470--><><!--begin:1698695933119--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698695932_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1698695933119--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I need to reschedule my dress out training due to insufficient number of registrations.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Behnoush Hashemzadehansar!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBehnoush Hashemzadehansar: Hi Tiffany, I&#39;m good, thanks.\r\nTiffany: Do you have a new date and location you would like to be rescheduled into?\r\nBehnoush Hashemzadehansar: Yes, Sacramento, I it will be on Nov 10th.\r\nTiffany: I will get you rescheduled now and send you an email \r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('323398908J2', 1698760401, 1698760893, 2, 23, 27, 7, 0, 0, 0, 1, 3625, 0, 0, 0, 0, 'Allison', 'allison.toney@cummins.com', '32.141.105.170', 'cbb1dd74575ace4859e7b381dca75c6b', 'Select Area of Inquiry:-_-Other-cus-Company-_-Cummins-Meritor-cus-', 'Do you guys offer train the trainer fit testing? \r\n', '<div class=\'ca\'><div class=\'info_box\'><i>Do you guys offer train the trainer fit testing? \r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698760404844--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698760404_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Allison</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698760404844--><><!--begin:1698760413270--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1698760413_cv>:&nbsp;</b></span>Good how are you? </div><!--end:1698760413270--><><!--begin:1698760429096--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698760428_co>:&nbsp;</b></span>I am good thank you</div><!--end:1698760429096--><><!--begin:1698760433625--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698760433_co>:&nbsp;</b></span>We do not do train the trainer</div><!--end:1698760433625--><><!--begin:1698760468530--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1698760469_cv>:&nbsp;</b></span>okay thanks. Do you do fit testing of any kind? <br>&#39;</div><!--end:1698760468530--><><!--begin:1698760496537--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698760496_co>:&nbsp;</b></span>Yes we do</div><!--end:1698760496537--><><!--begin:1698760497469--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698760497_co>:&nbsp;</b></span><a href=\'https://csregs.com/products/qualitative-fit-testing?_pos=1&_sid=832106b36&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/qualitative-fit-testing?_pos=1&_sid=832106b36&_ss=r</a></div><!--end:1698760497469--><><!--begin:1698760502475--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698760502_co>:&nbsp;</b></span>Qualitative Fit Testing</div><!--end:1698760502475--><><!--begin:1698760565771--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1698760565_cv>:&nbsp;</b></span>How long is that course? </div><!--end:1698760565771--><><!--begin:1698760629633--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698760629_co>:&nbsp;</b></span>Fit testing is not a course.  </div><!--end:1698760629633--><><!--begin:1698760639160--><div class=\'cv\'><span class=\'notranslate\'><b>Allison<timestamp_1698760639_cv>:&nbsp;</b></span>Okay thanks. </div><!--end:1698760639160--><><!--begin:1698760681051--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698760680_co>:&nbsp;</b></span>Fit testing must be done before you can use your respirator while at work and must be done with the exact respirator you plan to use while working. The fit test must be performed every 12 months to make sure the respirator still fits!</div><!--end:1698760681051--><><!--begin:1698760717622--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698760717_co>:&nbsp;</b></span>Do you have any questions or anything else I can assist you with?</div><!--end:1698760717622--><><!--begin:1698760879205--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698760879_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1698760879205--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Do you guys offer train the trainer fit testing? \r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Allison!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAllison: Good how are you? \r\nTiffany: I am good thank you\r\nTiffany: We do not do train the trainer\r\nAllison: okay thanks. Do you do fit testing of any kind? &#39;\r\nTiffany: Yes we do\r\nTiffany: https://csregs.com/products/qualitative-fit-testing?_pos=1&_sid=832106b36&_ss=r\r\nTiffany: Qualitative Fit Testing\r\nAllison: How long is that course? \r\nTiffany: Fit testing is not a course.  \r\nAllison: Okay thanks. \r\nTiffany: Fit testing must be done before you can use your respirator while at work and must be done with the exact respirator you plan to use while working. The fit test must be performed every 12 months to make sure the respirator still fits!\r\nTiffany: Do you have any questions or anything else I can assist you with?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('32341452335', 1698776017, 1698776475, 2, 23, 29, 4, 0, 0, 0, 0, 1379, 0, 0, 0, 0, 'Ammy', 'ammy.ubelhor@tektronix.com', '136.226.55.88', '8b521c53ef2b48905e0add428b9b302d', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Tektronix-cus-', 'HazWopper Question', '<div class=\'ca\'><div class=\'info_box\'><i>HazWopper Question</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698776021011--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698776020_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ammy</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698776021011--><><!--begin:1698776096264--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698776096_co>:&nbsp;</b></span>What question can I assist youw ith today?</div><!--end:1698776096264--><><!--begin:1698776287151--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698776287_co>:&nbsp;</b></span>Is anyone there?</div><!--end:1698776287151--><><!--begin:1698776472598--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698776472_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1698776472598--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'HazWopper Question\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ammy!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: What question can I assist youw ith today?\r\nTiffany: Is anyone there?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('323494803G3', 1698856298, 1698856548, 2, 23, 30, 7, 0, 0, 0, 0, 3490, 0, 0, 0, 0, 'Jeremy', 'JPetru82@gmail.com', '73.231.154.27', 'bc674f66b9893ec92badc7764799d0f7', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Sause-cus-', 'I don\'t see the Nov 7-9 24-HR HAZWOPER course in Sacramento on the schedule anymore.  Does that mean it is full, or is it possible to get in that course? ', '<div class=\'ca\'><div class=\'info_box\'><i>I don\'t see the Nov 7-9 24-HR HAZWOPER course in Sacramento on the schedule anymore.  Does that mean it is full, or is it possible to get in that course? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698856302327--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698856302_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jeremy</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698856302327--><><!--begin:1698856311314--><div class=\'cv\'><span class=\'notranslate\'><b>Jeremy<timestamp_1698856311_cv>:&nbsp;</b></span>Good, thank you.</div><!--end:1698856311314--><><!--begin:1698856314217--><div class=\'cv\'><span class=\'notranslate\'><b>Jeremy<timestamp_1698856314_cv>:&nbsp;</b></span>How are you?&gt;</div><!--end:1698856314217--><><!--begin:1698856336988--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698856336_co>:&nbsp;</b></span>I am good thank you!  That course has been cancelled due to low enrollment.  </div><!--end:1698856336988--><><!--begin:1698856352393--><div class=\'cv\'><span class=\'notranslate\'><b>Jeremy<timestamp_1698856352_cv>:&nbsp;</b></span>that&#39;s unfortunate. </div><!--end:1698856352393--><><!--begin:1698856364455--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698856364_co>:&nbsp;</b></span>Agreed</div><!--end:1698856364455--><><!--begin:1698856366011--><div class=\'cv\'><span class=\'notranslate\'><b>Jeremy<timestamp_1698856366_cv>:&nbsp;</b></span>Do you know if the San Jose one the following week will also be cancelled?</div><!--end:1698856366011--><><!--begin:1698856441404--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698856441_co>:&nbsp;</b></span>That one is looking better but management will not make the final determination until next Wednesday.  </div><!--end:1698856441404--><><!--begin:1698856483840--><div class=\'cv\'><span class=\'notranslate\'><b>Jeremy<timestamp_1698856483_cv>:&nbsp;</b></span>Ok, I will see if my company will sign me up for that one. </div><!--end:1698856483840--><><!--begin:1698856496756--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698856496_co>:&nbsp;</b></span>Sounds like a plan.</div><!--end:1698856496756--><><!--begin:1698856507580--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698856507_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1698856507580--><><!--begin:1698856522508--><div class=\'cv\'><span class=\'notranslate\'><b>Jeremy<timestamp_1698856522_cv>:&nbsp;</b></span>nope, that&#39;ll do it.  thank you very much.</div><!--end:1698856522508--><><!--begin:1698856532132--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698856531_co>:&nbsp;</b></span>You are welcome!</div><!--end:1698856532132--><><!--begin:1698856536316--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698856536_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1698856536316--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I don\'t see the Nov 7-9 24-HR HAZWOPER course in Sacramento on the schedule anymore.  Does that mean it is full, or is it possible to get in that course? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Jeremy!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJeremy: Good, thank you.\r\nJeremy: How are you?&gt;\r\nTiffany: I am good thank you!  That course has been cancelled due to low enrollment.  \r\nJeremy: that&#39;s unfortunate. \r\nTiffany: Agreed\r\nJeremy: Do you know if the San Jose one the following week will also be cancelled?\r\nTiffany: That one is looking better but management will not make the final determination until next Wednesday.  \r\nJeremy: Ok, I will see if my company will sign me up for that one. \r\nTiffany: Sounds like a plan.\r\nTiffany: Is there anything else I can assist you with today?\r\nJeremy: nope, that&#39;ll do it.  thank you very much.\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3234979123J', 1698859407, 1698860089, 2, 23, 31, 9, 0, 0, 0, 0, 3243, 0, 0, 0, 0, 'Nirajan Khanal', 'nirajan.khanal@geosyntec.com', '216.68.162.211', 'b06e74f919c31f4d9947f8dcefee61bd', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Geosyntec Consultants, Inc.-cus-', 'Hithere,\r\n\r\nI have already completed the 40 hour OSHA Hazwoper training. My voucher ID was JRPWVPR. Could you please send me the OSHA Hazwoper certificate?\r\n\r\nThank you,\r\nNirajan Khanal', '<div class=\'ca\'><div class=\'info_box\'><i>Hithere,\r\n\r\nI have already completed the 40 hour OSHA Hazwoper training. My voucher ID was JRPWVPR. Could you please send me the OSHA Hazwoper certificate?\r\n\r\nThank you,\r\nNirajan Khanal</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698859409120--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698859408_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Nirajan Khanal</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698859409120--><><!--begin:1698859441735--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698859441_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. </div><!--end:1698859441735--><><!--begin:1698859449191--><div class=\'cv\'><span class=\'notranslate\'><b>Nirajan Khanal<timestamp_1698859449_cv>:&nbsp;</b></span>Im good</div><!--end:1698859449191--><><!--begin:1698859483811--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698859483_co>:&nbsp;</b></span>Your certificate was sent out in 2022.  If you want a reissued copy, there are a couple things I need to check first.<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1698859483811--><><!--begin:1698859860365--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698859860_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1698859860365--><><!--begin:1698860086231--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698860086_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1698860086231--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hithere,\r\n\r\nI have already completed the 40 hour OSHA Hazwoper training. My voucher ID was JRPWVPR. Could you please send me the OSHA Hazwoper certificate?\r\n\r\nThank you,\r\nNirajan Khanal\r\nTiffany has joined the chat.\r\nTiffany: Hi, Nirajan Khanal!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. \r\nNirajan Khanal: Im good\r\nTiffany: Your certificate was sent out in 2022.  If you want a reissued copy, there are a couple things I need to check first.1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3235072109Z', 1698868703, 1698868826, 2, 23, 28, 7, 0, 0, 5, 0, 1314, 0, 0, 0, 0, 'Barbara ', 'bkoszalka@pennoni.com', '216.220.85.84', '5b9730a7880d1d236c1521e4e263aab4', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Pennoni-cus-', 'I was trying to register an employee for an upcoming 40-H HAZWOPER course in Somerset NJ on November 1-4 and it appears the registration is no longer open. Can I still register for it?', '<div class=\'ca\'><div class=\'info_box\'><i>I was trying to register an employee for an upcoming 40-H HAZWOPER course in Somerset NJ on November 1-4 and it appears the registration is no longer open. Can I still register for it?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698868706964--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698868706_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Barbara </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698868706964--><><!--begin:1698868725477--><div class=\'cv\'><span class=\'notranslate\'><b>Barbara <timestamp_1698868725_cv>:&nbsp;</b></span>I&#39;m good thank you - how are you?</div><!--end:1698868725477--><><!--begin:1698868786744--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698868786_co>:&nbsp;</b></span>I am good thank you. <br> Unfortunately next weeks Somerset class was cancelled due to lack or enrollment</div><!--end:1698868786744--><><!--begin:1698868823341--><div class=\'cv\'><span class=\'notranslate\'><b>Barbara <timestamp_1698868823_cv>:&nbsp;</b></span>ok thank you </div><!--end:1698868823341--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I was trying to register an employee for an upcoming 40-H HAZWOPER course in Somerset NJ on November 1-4 and it appears the registration is no longer open. Can I still register for it?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Barbara !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBarbara : I&#39;m good thank you - how are you?\r\nTiffany: I am good thank you.  Unfortunately next weeks Somerset class was cancelled due to lack or enrollment\r\nBarbara : ok thank you \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3235736357Y', 1698935129, 1698935377, 2, 23, 29, 8, 0, 0, 5, 0, 7806, 0, 0, 0, 0, 'Fernando Quintero', 'fernando.q@facs.com', '73.192.148.67', '8cc6b201c6c6bc45a7c60f6ad186834d', 'Select Area of Inquiry:-_-Other-cus-Company-_-FACS-cus-', 'Module will not let me retake the assessment, HTML is broken.', '<div class=\'ca\'><div class=\'info_box\'><i>Module will not let me retake the assessment, HTML is broken.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698935131856--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698935131_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Fernando Quintero</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698935131856--><><!--begin:1698935142287--><div class=\'cv\'><span class=\'notranslate\'><b>Fernando Quintero<timestamp_1698935142_cv>:&nbsp;</b></span>good how are you</div><!--end:1698935142287--><><!--begin:1698935156334--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698935156_co>:&nbsp;</b></span>I am good thank you</div><!--end:1698935156334--><><!--begin:1698935168526--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698935168_co>:&nbsp;</b></span>One moment while I look you up please </div><!--end:1698935168526--><><!--begin:1698935183413--><div class=\'cv\'><span class=\'notranslate\'><b>Fernando Quintero<timestamp_1698935183_cv>:&nbsp;</b></span>kk</div><!--end:1698935183413--><><!--begin:1698935215455--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698935215_co>:&nbsp;</b></span>There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:<br><br>Your session will &quot;time out&quot; if you are inactive  for 10 minutes<br>Module quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the exam<br>Not completing ALL module activities (including student activities, videos and interactions or skipping pages)<br>Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer)<br> <br>Do you have ANY questions on the above?</div><!--end:1698935215455--><><!--begin:1698935266941--><div class=\'cv\'><span class=\'notranslate\'><b>Fernando Quintero<timestamp_1698935267_cv>:&nbsp;</b></span>yes my quiz is locked</div><!--end:1698935266941--><><!--begin:1698935278921--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698935278_co>:&nbsp;</b></span>OK, I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.<br><br>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1698935278921--><><!--begin:1698935280429--><div class=\'cv\'><span class=\'notranslate\'><b>Fernando Quintero<timestamp_1698935280_cv>:&nbsp;</b></span>how do i unlock it</div><!--end:1698935280429--><><!--begin:1698935295223--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698935295_co>:&nbsp;</b></span>I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.<br><br>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1698935295223--><><!--begin:1698935305635--><div class=\'cv\'><span class=\'notranslate\'><b>Fernando Quintero<timestamp_1698935305_cv>:&nbsp;</b></span>yes the module i am stuck on is Motor Vehicles and Mechanized Equipment</div><!--end:1698935305635--><><!--begin:1698935340230--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698935340_co>:&nbsp;</b></span>I have already issued a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.</div><!--end:1698935340230--><><!--begin:1698935346310--><div class=\'cv\'><span class=\'notranslate\'><b>Fernando Quintero<timestamp_1698935346_cv>:&nbsp;</b></span>Thank you!<br></div><!--end:1698935346310--><><!--begin:1698935348050--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698935347_co>:&nbsp;</b></span>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.</div><!--end:1698935348050--><><!--begin:1698935374525--><div class=\'cv\'><span class=\'notranslate\'><b>Fernando Quintero<timestamp_1698935374_cv>:&nbsp;</b></span>Thanks</div><!--end:1698935374525--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Module will not let me retake the assessment, HTML is broken.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Fernando Quintero!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nFernando Quintero: good how are you\r\nTiffany: I am good thank you\r\nTiffany: One moment while I look you up please \r\nFernando Quintero: kk\r\nTiffany: There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:Your session will &quot;time out&quot; if you are inactive  for 10 minutesModule quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the examNot completing ALL module activities (including student activities, videos and interactions or skipping pages)Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer) Do you have ANY questions on the above?\r\nFernando Quintero: yes my quiz is locked\r\nTiffany: OK, I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.Going forward, avoid the following while training and follow these Tips:*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)*Remain fully engaged in the course while training.*Refrain from:1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehensionFinally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.Can I help with anything else today?\r\nFernando Quintero: how do i unlock it\r\nTiffany: I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.Going forward, avoid the following while training and follow these Tips:*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)*Remain fully engaged in the course while training.*Refrain from:1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehensionFinally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.Can I help with anything else today?\r\nFernando Quintero: yes the module i am stuck on is Motor Vehicles and Mechanized Equipment\r\nTiffany: I have already issued a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.\r\nFernando Quintero: Thank you!\r\nTiffany: Going forward, avoid the following while training and follow these Tips:*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)*Remain fully engaged in the course while training.*Refrain from:1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehensionFinally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.\r\nFernando Quintero: Thanks\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('323596608RV', 1698958102, 1698958223, 2, 23, 28, 9, 0, 0, 5, 0, 2355, 0, 0, 0, 0, 'Robert Sherwood', 'robert.sherwood@ghd.com', '70.181.116.63', '958a882e544e85a28b743050a60533b3', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-GHD-cus-', 'need receipt for recent course (Order #23934)', '<div class=\'ca\'><div class=\'info_box\'><i>need receipt for recent course (Order #23934)</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698958104041--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698958103_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Robert Sherwood</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698958104041--><><!--begin:1698958118277--><div class=\'cv\'><span class=\'notranslate\'><b>Robert Sherwood<timestamp_1698958118_cv>:&nbsp;</b></span>Good thanks how are you?</div><!--end:1698958118277--><><!--begin:1698958149244--><div class=\'cv\'><span class=\'notranslate\'><b>Robert Sherwood<timestamp_1698958149_cv>:&nbsp;</b></span>Need receipt for recent course (Order #23934)</div><!--end:1698958149244--><><!--begin:1698958150957--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698958150_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1698958150957--><><!--begin:1698958167071--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698958166_co>:&nbsp;</b></span>I just sent you an email with the receipt </div><!--end:1698958167071--><><!--begin:1698958174294--><div class=\'cv\'><span class=\'notranslate\'><b>Robert Sherwood<timestamp_1698958174_cv>:&nbsp;</b></span>awesome thanks</div><!--end:1698958174294--><><!--begin:1698958182417--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698958182_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1698958182417--><><!--begin:1698958189110--><div class=\'cv\'><span class=\'notranslate\'><b>Robert Sherwood<timestamp_1698958189_cv>:&nbsp;</b></span>nope</div><!--end:1698958189110--><><!--begin:1698958204182--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1698958204_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1698958204182--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'need receipt for recent course (Order #23934)\r\nTiffany has joined the chat.\r\nTiffany: Hi, Robert Sherwood!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRobert Sherwood: Good thanks how are you?\r\nRobert Sherwood: Need receipt for recent course (Order #23934)\r\nTiffany: I am good thank you!\r\nTiffany: I just sent you an email with the receipt \r\nRobert Sherwood: awesome thanks\r\nTiffany: Is there anything else I can assist you with today?\r\nRobert Sherwood: nope\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('323666889K8', 1699028377, 1699029330, 2, 23, 23, 3, 0, 0, 5, 0, 5655, 0, 0, 0, 0, 'Anna Holdosh', 'aholdosh@brwncald.com', '208.127.155.4', 'dba9be7ba7b5aa75a617cc6c7093b411', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Brown and Caldwell-cus-', 'Hello, I never received my certificate for the course I completed.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I never received my certificate for the course I completed.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699028379225--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699028379_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Anna Holdosh</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699028379225--><><!--begin:1699028401140--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699028400_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. </div><!--end:1699028401140--><><!--begin:1699028458843--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699028458_co>:&nbsp;</b></span>I show you attended an in person class and should have been handed the certificate at the end of class after passing the final assessment.</div><!--end:1699028458843--><><!--begin:1699028520364--><div class=\'cv\'><span class=\'notranslate\'><b>Anna Holdosh<timestamp_1699028520_cv>:&nbsp;</b></span>He did not give me the certificate</div><!--end:1699028520364--><><!--begin:1699028671201--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699028671_co>:&nbsp;</b></span>After looking over the paperwork I do show all certificates were handed out.  </div><!--end:1699028671201--><><!--begin:1699028712735--><div class=\'cv\'><span class=\'notranslate\'><b>Anna Holdosh<timestamp_1699028712_cv>:&nbsp;</b></span>If you would like to speak with our teacher, you can. However, he never issued a certificate to me</div><!--end:1699028712735--><><!--begin:1699028721678--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699028721_co>:&nbsp;</b></span>As this class was held over three months ago if youo need a certificate reissued please use the following link to submit a request.  <a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a></div><!--end:1699028721678--><><!--begin:1699028732308--><div class=\'cv\'><span class=\'notranslate\'><b>Anna Holdosh<timestamp_1699028732_cv>:&nbsp;</b></span>Is there a digital version of my certificate that I could recieve</div><!--end:1699028732308--><><!--begin:1699028759721--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699028759_co>:&nbsp;</b></span>As this class was held over three months ago if you need a certificate reissued whether via PDF or US Mail please use the following link to submit a request. <a href=\'https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r</a></div><!--end:1699028759721--><><!--begin:1699028799276--><div class=\'cv\'><span class=\'notranslate\'><b>Anna Holdosh<timestamp_1699028799_cv>:&nbsp;</b></span>I do not see why I would have to pay $10 as this was not my fault that he did not issue me the form as required.</div><!--end:1699028799276--><><!--begin:1699028902002--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699028901_co>:&nbsp;</b></span>One moment please while I look into the class details further</div><!--end:1699028902002--><><!--begin:1699028912921--><div class=\'cv\'><span class=\'notranslate\'><b>Anna Holdosh<timestamp_1699028912_cv>:&nbsp;</b></span>Thank you</div><!--end:1699028912921--><><!--begin:1699029092610--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699029092_co>:&nbsp;</b></span>After speaking with management I was approved to issue you a PDF copy at no fee this one time.  I will send you an email soon once the PDF has been created.</div><!--end:1699029092610--><><!--begin:1699029145718--><div class=\'cv\'><span class=\'notranslate\'><b>Anna Holdosh<timestamp_1699029145_cv>:&nbsp;</b></span>Thank you very much</div><!--end:1699029145718--><><!--begin:1699029155322--><div class=\'cv\'><span class=\'notranslate\'><b>Anna Holdosh<timestamp_1699029155_cv>:&nbsp;</b></span>my company email is: <a href=\'mailto:aholdosh@brwncald.com\' target=\'_blank\' rel=\'noopener noreferrer\'>aholdosh@brwncald.com</a></div><!--end:1699029155322--><><!--begin:1699029174524--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699029174_co>:&nbsp;</b></span>Thank you.  Is there anything else I can assist you with today? </div><!--end:1699029174524--><><!--begin:1699029191071--><div class=\'cv\'><span class=\'notranslate\'><b>Anna Holdosh<timestamp_1699029191_cv>:&nbsp;</b></span>That is all, thank you very much</div><!--end:1699029191071--><><!--begin:1699029205803--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699029205_co>:&nbsp;</b></span>You are welcome!</div><!--end:1699029205803--><><!--begin:1699029316787--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699029316_co>:&nbsp;</b></span>If there is anything else I can assist you with, you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1699029316787--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, I never received my certificate for the course I completed.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Anna Holdosh!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. \r\nTiffany: I show you attended an in person class and should have been handed the certificate at the end of class after passing the final assessment.\r\nAnna Holdosh: He did not give me the certificate\r\nTiffany: After looking over the paperwork I do show all certificates were handed out.  \r\nAnna Holdosh: If you would like to speak with our teacher, you can. However, he never issued a certificate to me\r\nTiffany: As this class was held over three months ago if youo need a certificate reissued please use the following link to submit a request.  https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\r\nAnna Holdosh: Is there a digital version of my certificate that I could recieve\r\nTiffany: As this class was held over three months ago if you need a certificate reissued whether via PDF or US Mail please use the following link to submit a request. https://csregs.com/products/certificate-replacement?_pos=2&_sid=36dc736c1&_ss=r\r\nAnna Holdosh: I do not see why I would have to pay $10 as this was not my fault that he did not issue me the form as required.\r\nTiffany: One moment please while I look into the class details further\r\nAnna Holdosh: Thank you\r\nTiffany: After speaking with management I was approved to issue you a PDF copy at no fee this one time.  I will send you an email soon once the PDF has been created.\r\nAnna Holdosh: Thank you very much\r\nAnna Holdosh: my company email is: mailto:aholdosh@brwncald.com\r\nTiffany: Thank you.  Is there anything else I can assist you with today? \r\nAnna Holdosh: That is all, thank you very much\r\nTiffany: You are welcome!\r\nTiffany: If there is anything else I can assist you with, you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('323668211JH', 1699029700, 1699030433, 2, 23, 24, 5, 0, 0, 5, 0, 5753, 0, 0, 0, 0, 'Matthew Harling', 'harling@boonecountyil.gov', '66.225.40.162', '78472d1b42ea4314fdaecb6dfa8e6e56', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Boone County Sheriff-cus-', 'New Registration', '<div class=\'ca\'><div class=\'info_box\'><i>New Registration</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699029703279--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699029703_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Matthew Harling</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699029703279--><><!--begin:1699029766402--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699029766_cv>:&nbsp;</b></span>im good</div><!--end:1699029766402--><><!--begin:1699029812108--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699029811_co>:&nbsp;</b></span>How can I assist you today?</div><!--end:1699029812108--><><!--begin:1699029844278--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699029844_cv>:&nbsp;</b></span>i received an email to start a course invite Radiation Safety.</div><!--end:1699029844278--><><!--begin:1699029854199--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699029854_cv>:&nbsp;</b></span>How do i register for this course</div><!--end:1699029854199--><><!--begin:1699029883006--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699029882_co>:&nbsp;</b></span>You client the accept invite link and you will be redirected to create youronline account. </div><!--end:1699029883006--><><!--begin:1699029895986--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699029895_co>:&nbsp;</b></span>you click the accept invite link and you will be redirected to create youronline account.</div><!--end:1699029895986--><><!--begin:1699029910176--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699029910_cv>:&nbsp;</b></span>i typed in the link, i cannot select it</div><!--end:1699029910176--><><!--begin:1699029961720--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699029961_co>:&nbsp;</b></span>one moment please</div><!--end:1699029961720--><><!--begin:1699029970314--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699029970_cv>:&nbsp;</b></span><a href=\'https://csregsonline.com/ecom/invite/CXRPxNs\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com/ecom/invite/CXRPxNs</a>.</div><!--end:1699029970314--><><!--begin:1699029981730--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699029981_cv>:&nbsp;</b></span>it tells me that my invitation is not valid</div><!--end:1699029981730--><><!--begin:1699030024463--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699030024_co>:&nbsp;</b></span>It could have expired or if another person used it, it can no  longer be used.</div><!--end:1699030024463--><><!--begin:1699030030834--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699030030_co>:&nbsp;</b></span>Do you have an order number?</div><!--end:1699030030834--><><!--begin:1699030048294--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699030048_co>:&nbsp;</b></span>Who provided you the invite?</div><!--end:1699030048294--><><!--begin:1699030061700--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699030061_cv>:&nbsp;</b></span>Jack McLauglin</div><!--end:1699030061700--><><!--begin:1699030102832--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699030102_cv>:&nbsp;</b></span>its for Boone County Sheriff&#39;s Office in Belvidere, IL</div><!--end:1699030102832--><><!--begin:1699030211957--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699030212_cv>:&nbsp;</b></span>Im sorry i dont see an order number</div><!--end:1699030211957--><><!--begin:1699030213909--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699030213_co>:&nbsp;</b></span>It looks like you may have forwarded the invite to David Beatty and he accepted it in your place</div><!--end:1699030213909--><><!--begin:1699030248593--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699030248_co>:&nbsp;</b></span>I found the order</div><!--end:1699030248593--><><!--begin:1699030258566--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699030258_cv>:&nbsp;</b></span>Should i use the one attached to his name?</div><!--end:1699030258566--><><!--begin:1699030293811--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699030293_co>:&nbsp;</b></span>Yes you can do that.  Just create the account in your name.</div><!--end:1699030293811--><><!--begin:1699030305134--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699030305_cv>:&nbsp;</b></span>thank you.  that worked</div><!--end:1699030305134--><><!--begin:1699030317707--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699030317_co>:&nbsp;</b></span>Sure thing!</div><!--end:1699030317707--><><!--begin:1699030330058--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699030329_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1699030330058--><><!--begin:1699030336358--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699030336_cv>:&nbsp;</b></span>No thank you</div><!--end:1699030336358--><><!--begin:1699030341916--><div class=\'cv\'><span class=\'notranslate\'><b>Matthew Harling<timestamp_1699030342_cv>:&nbsp;</b></span>have a good day</div><!--end:1699030341916--><><!--begin:1699030351893--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699030351_co>:&nbsp;</b></span>You as well!</div><!--end:1699030351893--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'New Registration\r\nTiffany has joined the chat.\r\nTiffany: Hi, Matthew Harling!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMatthew Harling: im good\r\nTiffany: How can I assist you today?\r\nMatthew Harling: i received an email to start a course invite Radiation Safety.\r\nMatthew Harling: How do i register for this course\r\nTiffany: You client the accept invite link and you will be redirected to create youronline account. \r\nTiffany: you click the accept invite link and you will be redirected to create youronline account.\r\nMatthew Harling: i typed in the link, i cannot select it\r\nTiffany: one moment please\r\nMatthew Harling: https://csregsonline.com/ecom/invite/CXRPxNs.\r\nMatthew Harling: it tells me that my invitation is not valid\r\nTiffany: It could have expired or if another person used it, it can no  longer be used.\r\nTiffany: Do you have an order number?\r\nTiffany: Who provided you the invite?\r\nMatthew Harling: Jack McLauglin\r\nMatthew Harling: its for Boone County Sheriff&#39;s Office in Belvidere, IL\r\nMatthew Harling: Im sorry i dont see an order number\r\nTiffany: It looks like you may have forwarded the invite to David Beatty and he accepted it in your place\r\nTiffany: I found the order\r\nMatthew Harling: Should i use the one attached to his name?\r\nTiffany: Yes you can do that.  Just create the account in your name.\r\nMatthew Harling: thank you.  that worked\r\nTiffany: Sure thing!\r\nTiffany: Is there anything else I can assist you with today?\r\nMatthew Harling: No thank you\r\nMatthew Harling: have a good day\r\nTiffany: You as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('323921752XT', 1699283241, 1699283742, 2, 23, 24, 4, 0, 0, 0, 0, 2710, 0, 0, 0, 0, 'Sean OBryant', 'sean.obryant@toyota.com', '136.226.3.71', 'ac0ac44b182093808e85023504de2d44', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Toyota-cus-', 'Do you all keep copies of training certs? If so, I need one from a 40hour HAZWOPER class in 2018 please', '<div class=\'ca\'><div class=\'info_box\'><i>Do you all keep copies of training certs? If so, I need one from a 40hour HAZWOPER class in 2018 please</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699283246843--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699283246_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sean OBryant</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699283246843--><><!--begin:1699283260511--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699283260_co>:&nbsp;</b></span>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1699283260511--><><!--begin:1699283321812--><div class=\'cv\'><span class=\'notranslate\'><b>Sean OBryant<timestamp_1699283321_cv>:&nbsp;</b></span>yes thanks</div><!--end:1699283321812--><><!--begin:1699283372974--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699283372_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1699283372974--><><!--begin:1699283662255--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699283662_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1699283662255--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Do you all keep copies of training certs? If so, I need one from a 40hour HAZWOPER class in 2018 please\r\nTiffany has joined the chat.\r\nTiffany: Hi, Sean OBryant!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nSean OBryant: yes thanks\r\nTiffany: We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? \r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('323930870AJ', 1699292368, 1699292874, 2, 23, 32, 7, 0, 0, 0, 0, 3178, 0, 0, 0, 0, 'Mitchell Wishart', 'mitchell.wishart@lyten.com', '32.132.141.190', '7bb22d90a8968ea63dfdbd4f92483041', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Lyten-cus-', 'I am scheduled to take the Hazwoper 40 training course November 14-17, 2023 in San Jose CA. Can I get a update on when the training starts and ends?', '<div class=\'ca\'><div class=\'info_box\'><i>I am scheduled to take the Hazwoper 40 training course November 14-17, 2023 in San Jose CA. Can I get a update on when the training starts and ends?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699292372008--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699292371_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Mitchell Wishart</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699292372008--><><!--begin:1699292386998--><div class=\'cv\'><span class=\'notranslate\'><b>Mitchell Wishart<timestamp_1699292387_cv>:&nbsp;</b></span>Ok. You?</div><!--end:1699292386998--><><!--begin:1699292407209--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699292407_co>:&nbsp;</b></span>I am good thanks</div><!--end:1699292407209--><><!--begin:1699292487161--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699292486_co>:&nbsp;</b></span>We did send you the inital class details email on 09/15/2023.  Did you get that email? The course start time is 8:00 am and end time is 6:00pm each day.  Tuesday 11/14 through Friday 11/17 4/10-Hour days.  </div><!--end:1699292487161--><><!--begin:1699292506731--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699292506_co>:&nbsp;</b></span>We should be sending an updated email on Wednesday this week as well.  </div><!--end:1699292506731--><><!--begin:1699292559016--><div class=\'cv\'><span class=\'notranslate\'><b>Mitchell Wishart<timestamp_1699292559_cv>:&nbsp;</b></span>Hi. I just received a basic email that looks like a receipt. The executive assistant I work with book the training</div><!--end:1699292559016--><><!--begin:1699292575435--><div class=\'cv\'><span class=\'notranslate\'><b>Mitchell Wishart<timestamp_1699292575_cv>:&nbsp;</b></span>Could you send the updated email to my address directly?</div><!--end:1699292575435--><><!--begin:1699292580387--><div class=\'cv\'><span class=\'notranslate\'><b>Mitchell Wishart<timestamp_1699292580_cv>:&nbsp;</b></span><a href=\'mailto:mitchell.wishart@lyten.com\' target=\'_blank\' rel=\'noopener noreferrer\'>mitchell.wishart@lyten.com</a></div><!--end:1699292580387--><><!--begin:1699292637203--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699292637_co>:&nbsp;</b></span>That is the email we have on file and will be sending the final class status update to.</div><!--end:1699292637203--><><!--begin:1699292652412--><div class=\'cv\'><span class=\'notranslate\'><b>Mitchell Wishart<timestamp_1699292652_cv>:&nbsp;</b></span>Thank you very much Tiffany</div><!--end:1699292652412--><><!--begin:1699292663032--><div class=\'cv\'><span class=\'notranslate\'><b>Mitchell Wishart<timestamp_1699292663_cv>:&nbsp;</b></span>Have a great day. Take care</div><!--end:1699292663032--><><!--begin:1699292698446--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699292698_co>:&nbsp;</b></span>You are welcome! Have a great day as well!</div><!--end:1699292698446--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am scheduled to take the Hazwoper 40 training course November 14-17, 2023 in San Jose CA. Can I get a update on when the training starts and ends?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Mitchell Wishart!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMitchell Wishart: Ok. You?\r\nTiffany: I am good thanks\r\nTiffany: We did send you the inital class details email on 09/15/2023.  Did you get that email? The course start time is 8:00 am and end time is 6:00pm each day.  Tuesday 11/14 through Friday 11/17 4/10-Hour days.  \r\nTiffany: We should be sending an updated email on Wednesday this week as well.  \r\nMitchell Wishart: Hi. I just received a basic email that looks like a receipt. The executive assistant I work with book the training\r\nMitchell Wishart: Could you send the updated email to my address directly?\r\nMitchell Wishart: mailto:mitchell.wishart@lyten.com\r\nTiffany: That is the email we have on file and will be sending the final class status update to.\r\nMitchell Wishart: Thank you very much Tiffany\r\nMitchell Wishart: Have a great day. Take care\r\nTiffany: You are welcome! Have a great day as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('323940191W2', 1699301683, 1699301785, 2, 23, 27, 6, 0, 0, 5, 0, 1505, 0, 0, 0, 0, 'Thomas Salkoskas', 'tom.salkoskas@tetratech.com', '67.82.46.34', '7eff6daa63340b59bffc68fb69eb5c76', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Tetra Tech-cus-', 'Hello,\r\nI am just trying to find the schedule of classes for the in person portion of my 40-hour hazwoper course. If you can just guide me to the schedule on the website that would be much appreciated. Thanks!', '<div class=\'ca\'><div class=\'info_box\'><i>Hello,\r\nI am just trying to find the schedule of classes for the in person portion of my 40-hour hazwoper course. If you can just guide me to the schedule on the website that would be much appreciated. Thanks!</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699301688329--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699301688_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Thomas Salkoskas</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699301688329--><><!--begin:1699301741339--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699301741_co>:&nbsp;</b></span>I just sent you an email with a link to the page that you will reference as the dress-out schedule</div><!--end:1699301741339--><><!--begin:1699301759433--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699301759_co>:&nbsp;</b></span><a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1699301759433--><><!--begin:1699301778766--><div class=\'cv\'><span class=\'notranslate\'><b>Thomas Salkoskas<timestamp_1699301777_cv>:&nbsp;</b></span>ah perfect thanks so much</div><!--end:1699301778766--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello,\r\nI am just trying to find the schedule of classes for the in person portion of my 40-hour hazwoper course. If you can just guide me to the schedule on the website that would be much appreciated. Thanks!\r\nTiffany has joined the chat.\r\nTiffany: Hi, Thomas Salkoskas!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I just sent you an email with a link to the page that you will reference as the dress-out schedule\r\nTiffany: https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nThomas Salkoskas: ah perfect thanks so much\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('323942586XN', 1699304077, 1699304477, 2, 23, 26, 4, 0, 0, 0, 0, 4820, 0, 0, 0, 0, 'Casey Hoffman', 'choffman@brightfieldsinc.com', '65.246.116.202', 'ec97d577f423c131022d3b4e7f5de5b9', 'Select Area of Inquiry:-_-Other-cus-Company-_-Brightfields Inc.-cus-', 'My 40-hour HAZWOPER course just froze in the middle of the assessment for the Concentrations and Toxic Levels module', '<div class=\'ca\'><div class=\'info_box\'><i>My 40-hour HAZWOPER course just froze in the middle of the assessment for the Concentrations and Toxic Levels module</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699304080993--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699304080_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Casey Hoffman</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699304080993--><><!--begin:1699304088147--><div class=\'cv\'><span class=\'notranslate\'><b>Casey Hoffman<timestamp_1699304088_cv>:&nbsp;</b></span>I&#39;m good</div><!--end:1699304088147--><><!--begin:1699304133299--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699304133_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1699304133299--><><!--begin:1699304207763--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699304207_co>:&nbsp;</b></span>There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:<br><br>Your session will &quot;time out&quot; if you are inactive  for 10 minutes<br>Module quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the exam<br>Not completing ALL module activities (including student activities, videos and interactions or skipping pages)<br>Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer)<br> <br>Do you have ANY questions on the above?</div><!--end:1699304207763--><><!--begin:1699304277693--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699304277_co>:&nbsp;</b></span>OK, I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.</div><!--end:1699304277693--><><!--begin:1699304290277--><div class=\'cv\'><span class=\'notranslate\'><b>Casey Hoffman<timestamp_1699304290_cv>:&nbsp;</b></span>Thank you so much</div><!--end:1699304290277--><><!--begin:1699304292933--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699304292_co>:&nbsp;</b></span>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1699304292933--><><!--begin:1699304345542--><div class=\'cv\'><span class=\'notranslate\'><b>Casey Hoffman<timestamp_1699304345_cv>:&nbsp;</b></span>No, that&#39;s it - thank you. Will I still be able to finish the rest of the modules and take the final assessment?</div><!--end:1699304345542--><><!--begin:1699304376541--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699304376_co>:&nbsp;</b></span>Yes just refresh your page and you will be able to proceed forward.  </div><!--end:1699304376541--><><!--begin:1699304393149--><div class=\'cv\'><span class=\'notranslate\'><b>Casey Hoffman<timestamp_1699304393_cv>:&nbsp;</b></span>Thank you so much, Tiffany, have a great night!</div><!--end:1699304393149--><><!--begin:1699304402556--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699304402_co>:&nbsp;</b></span>My pleasure!</div><!--end:1699304402556--><><!--begin:1699304410278--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699304410_co>:&nbsp;</b></span>You as well Casey!</div><!--end:1699304410278--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'My 40-hour HAZWOPER course just froze in the middle of the assessment for the Concentrations and Toxic Levels module\r\nTiffany has joined the chat.\r\nTiffany: Hi, Casey Hoffman!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nCasey Hoffman: I&#39;m good\r\nTiffany: One moment while I look you up please\r\nTiffany: There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:Your session will &quot;time out&quot; if you are inactive  for 10 minutesModule quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the examNot completing ALL module activities (including student activities, videos and interactions or skipping pages)Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer) Do you have ANY questions on the above?\r\nTiffany: OK, I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.\r\nCasey Hoffman: Thank you so much\r\nTiffany: Going forward, avoid the following while training and follow these Tips:*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)*Remain fully engaged in the course while training.*Refrain from:1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehensionFinally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.Can I help with anything else today?\r\nCasey Hoffman: No, that&#39;s it - thank you. Will I still be able to finish the rest of the modules and take the final assessment?\r\nTiffany: Yes just refresh your page and you will be able to proceed forward.  \r\nCasey Hoffman: Thank you so much, Tiffany, have a great night!\r\nTiffany: My pleasure!\r\nTiffany: You as well Casey!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3240108833R', 1699372355, 1699372620, 2, 23, 7, 4, 0, 0, 0, 0, 1896, 0, 0, 0, 0, 'Keir ', 'keir.allisonbourne@aptim.com', '76.144.87.240', 'e526d06a2fb149f40e4b2ff7148ea944', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-APTIM-cus-', 'Do you offer hazwopper 40-hour hybrid classes in Portland, OR?', '<div class=\'ca\'><div class=\'info_box\'><i>Do you offer hazwopper 40-hour hybrid classes in Portland, OR?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699372359045--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699372358_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Keir </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699372359045--><><!--begin:1699372366125--><div class=\'cv\'><span class=\'notranslate\'><b>Keir <timestamp_1699372366_cv>:&nbsp;</b></span>good thanks!</div><!--end:1699372366125--><><!--begin:1699372388148--><div class=\'cv\'><span class=\'notranslate\'><b>Keir <timestamp_1699372388_cv>:&nbsp;</b></span>My question is Do you offer hazwopper 40-hour hybrid classes in Portland, OR?</div><!--end:1699372388148--><><!--begin:1699372409297--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699372409_co>:&nbsp;</b></span>Yes we offer the online 40-Hour HAZWOPER and have dress-out classes scheduled in Portland, OR</div><!--end:1699372409297--><><!--begin:1699372420076--><div class=\'cv\'><span class=\'notranslate\'><b>Keir <timestamp_1699372420_cv>:&nbsp;</b></span>Great thank you so much!</div><!--end:1699372420076--><><!--begin:1699372423773--><div class=\'cv\'><span class=\'notranslate\'><b>Keir <timestamp_1699372423_cv>:&nbsp;</b></span>Hope you have a good day!</div><!--end:1699372423773--><><!--begin:1699372428350--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699372428_co>:&nbsp;</b></span>You are welcome!</div><!--end:1699372428350--><><!--begin:1699372430597--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699372430_co>:&nbsp;</b></span>You as well!</div><!--end:1699372430597--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Do you offer hazwopper 40-hour hybrid classes in Portland, OR?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Keir !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKeir : good thanks!\r\nKeir : My question is Do you offer hazwopper 40-hour hybrid classes in Portland, OR?\r\nTiffany: Yes we offer the online 40-Hour HAZWOPER and have dress-out classes scheduled in Portland, OR\r\nKeir : Great thank you so much!\r\nKeir : Hope you have a good day!\r\nTiffany: You are welcome!\r\nTiffany: You as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('324013079E5', 1699374554, 1699374950, 2, 23, 10, 6, 0, 0, 0, 0, 5961, 0, 0, 0, 0, 'elena', 'safety@matrixlogistics.net', '24.13.211.125', 'c7166d6657aaddc1f411b2adeaa63341', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-matrix logistics-cus-', 'program', '<div class=\'ca\'><div class=\'info_box\'><i>program</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699374556045--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699374555_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>elena</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699374556045--><><!--begin:1699374573716--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374572_cv>:&nbsp;</b></span>good thanks :)</div><!--end:1699374573716--><><!--begin:1699374591233--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699374591_co>:&nbsp;</b></span>How can I assist you?</div><!--end:1699374591233--><><!--begin:1699374596741--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374595_cv>:&nbsp;</b></span>I need to register for this training</div><!--end:1699374596741--><><!--begin:1699374597622--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374595_cv>:&nbsp;</b></span>DOT HAZMAT Transportation Training Seminar Outline</div><!--end:1699374597622--><><!--begin:1699374624759--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374623_cv>:&nbsp;</b></span>where i can find the factual schedule? how many hours is the trainig etc </div><!--end:1699374624759--><><!--begin:1699374632762--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374631_cv>:&nbsp;</b></span>*actual</div><!--end:1699374632762--><><!--begin:1699374645083--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374643_cv>:&nbsp;</b></span>i see what the program covers</div><!--end:1699374645083--><><!--begin:1699374649125--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699374648_co>:&nbsp;</b></span>The schedule is listed on the website here <a href=\'https://csregs.com/collections/dot-hazmat-transportation-complete-certification\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/dot-hazmat-transportation-complete-certification</a></div><!--end:1699374649125--><><!--begin:1699374666776--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374665_cv>:&nbsp;</b></span>but there&#39;s no schedule for the day</div><!--end:1699374666776--><><!--begin:1699374670793--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374669_cv>:&nbsp;</b></span>i saw that </div><!--end:1699374670793--><><!--begin:1699374669955--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699374669_co>:&nbsp;</b></span>To view the course outline you can use the folllowing link: <a href=\'https://csregs.com/pages/dot-hazmat-transportation-training-seminar-outline\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/dot-hazmat-transportation-training-seminar-outline</a></div><!--end:1699374669955--><><!--begin:1699374691304--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374689_cv>:&nbsp;</b></span>this also is not giving the info i need</div><!--end:1699374691304--><><!--begin:1699374691600--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699374691_co>:&nbsp;</b></span>The training is between 6-8 hours</div><!--end:1699374691600--><><!--begin:1699374697113--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374695_cv>:&nbsp;</b></span>i saw that as well</div><!--end:1699374697113--><><!--begin:1699374705371--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699374705_co>:&nbsp;</b></span>Most locaitons start at 8:00 am </div><!--end:1699374705371--><><!--begin:1699374721783--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374720_cv>:&nbsp;</b></span>ok but starting time, ending time</div><!--end:1699374721783--><><!--begin:1699374727495--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374725_cv>:&nbsp;</b></span>do i get a certification?</div><!--end:1699374727495--><><!--begin:1699374756596--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699374756_co>:&nbsp;</b></span>There are two small breaks and a lunch break but those times are not set prior to class.</div><!--end:1699374756596--><><!--begin:1699374826903--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699374826_co>:&nbsp;</b></span>The end time can vary, at the latest the class is released by 6:00pm but as stated above it is usually between 6-8 hours in length.</div><!--end:1699374826903--><><!--begin:1699374843226--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374841_cv>:&nbsp;</b></span>do i get a certificate?</div><!--end:1699374843226--><><!--begin:1699374849429--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699374849_co>:&nbsp;</b></span>We do provide a certifiate after students have passed the final exam.  </div><!--end:1699374849429--><><!--begin:1699374875765--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699374875_co>:&nbsp;</b></span>If the certificate is not available at class for any reason we wil send it via US Mail to the company address.  </div><!--end:1699374875765--><><!--begin:1699374907591--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374905_cv>:&nbsp;</b></span>okey sounds good</div><!--end:1699374907591--><><!--begin:1699374909611--><div class=\'cv\'><span class=\'notranslate\'><b>elena<timestamp_1699374907_cv>:&nbsp;</b></span>thank you</div><!--end:1699374909611--><><!--begin:1699374942550--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699374942_co>:&nbsp;</b></span>You are welcome!</div><!--end:1699374942550--><><!--begin:1699374950749--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699374950_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1699374950749--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'program\r\nTiffany has joined the chat.\r\nTiffany: Hi, elena!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nelena: good thanks :)\r\nTiffany: How can I assist you?\r\nelena: I need to register for this training\r\nelena: DOT HAZMAT Transportation Training Seminar Outline\r\nelena: where i can find the factual schedule? how many hours is the trainig etc \r\nelena: *actual\r\nelena: i see what the program covers\r\nTiffany: The schedule is listed on the website here https://csregs.com/collections/dot-hazmat-transportation-complete-certification\r\nelena: but there&#39;s no schedule for the day\r\nelena: i saw that \r\nTiffany: To view the course outline you can use the folllowing link: https://csregs.com/pages/dot-hazmat-transportation-training-seminar-outline\r\nelena: this also is not giving the info i need\r\nTiffany: The training is between 6-8 hours\r\nelena: i saw that as well\r\nTiffany: Most locaitons start at 8:00 am \r\nelena: ok but starting time, ending time\r\nelena: do i get a certification?\r\nTiffany: There are two small breaks and a lunch break but those times are not set prior to class.\r\nTiffany: The end time can vary, at the latest the class is released by 6:00pm but as stated above it is usually between 6-8 hours in length.\r\nelena: do i get a certificate?\r\nTiffany: We do provide a certifiate after students have passed the final exam.  \r\nTiffany: If the certificate is not available at class for any reason we wil send it via US Mail to the company address.  \r\nelena: okey sounds good\r\nelena: thank you\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nThe party has left.  Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('3241127074Z', 1699474198, 1699474975, 2, 23, 26, 4, 0, 0, 0, 0, 2843, 0, 0, 0, 0, 'Ansley Hamid', 'akhamid99@gmail.com', '205.167.180.254', '460189dbe9b3409d8692bff5917d9d2d', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Texas Commission on Environmental Quality-cus-', 'I was hoping to obtain a copy of my 40-hour HAZWOPER certification that I obtained back in June 2023. Thank you!', '<div class=\'ca\'><div class=\'info_box\'><i>I was hoping to obtain a copy of my 40-hour HAZWOPER certification that I obtained back in June 2023. Thank you!</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699474201915--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699474201_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ansley Hamid</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699474201915--><><!--begin:1699474216956--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699474216_co>:&nbsp;</b></span>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1699474216956--><><!--begin:1699474272673--><div class=\'cv\'><span class=\'notranslate\'><b>Ansley Hamid<timestamp_1699474273_cv>:&nbsp;</b></span>Yes it does, thank you!</div><!--end:1699474272673--><><!--begin:1699474292010--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699474291_co>:&nbsp;</b></span>You are welcome!</div><!--end:1699474292010--><><!--begin:1699474304638--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699474304_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1699474304638--><><!--begin:1699474790092--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699474789_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1699474790092--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I was hoping to obtain a copy of my 40-hour HAZWOPER certification that I obtained back in June 2023. Thank you!\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ansley Hamid!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nAnsley Hamid: Yes it does, thank you!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3241175934T', 1699479087, 1699479278, 2, 23, 29, 10, 0, 0, 0, 0, 2265, 0, 0, 0, 0, 'Noemi Agagianian', 'agagianian.noemi@epa.gov', '204.47.196.61', 'a7f4cd6cdcd2de887e6923a93456ce77', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-US EPA-cus-', 'Hi - \r\n\r\nI\'m looking to register for the 40-hour HAZWOPER training in Irvine Dec 5-8. When is the latest I can register for this? My management is asking the timeline. \r\n\r\nThank you!', '<div class=\'ca\'><div class=\'info_box\'><i>Hi - \r\n\r\nI\'m looking to register for the 40-hour HAZWOPER training in Irvine Dec 5-8. When is the latest I can register for this? My management is asking the timeline. \r\n\r\nThank you!</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699479090920--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699479090_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Noemi Agagianian</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699479090920--><><!--begin:1699479108916--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699479108_co>:&nbsp;</b></span>Which location are you looking at?</div><!--end:1699479108916--><><!--begin:1699479194814--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699479194_co>:&nbsp;</b></span>It is best to be registered by or before 11/28 for the 12/05 classes.</div><!--end:1699479194814--><><!--begin:1699479208799--><div class=\'cv\'><span class=\'notranslate\'><b>Noemi Agagianian<timestamp_1699479208_cv>:&nbsp;</b></span>Hi yes, it&#39;s the 12/5 dates</div><!--end:1699479208799--><><!--begin:1699479236940--><div class=\'cv\'><span class=\'notranslate\'><b>Noemi Agagianian<timestamp_1699479236_cv>:&nbsp;</b></span>11/28 is the deadline? In general, is it one week?</div><!--end:1699479236940--><><!--begin:1699479242954--><div class=\'cv\'><span class=\'notranslate\'><b>Noemi Agagianian<timestamp_1699479242_cv>:&nbsp;</b></span>This is helpful, thank you!</div><!--end:1699479242954--><><!--begin:1699479257331--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699479257_co>:&nbsp;</b></span>You are welcome!</div><!--end:1699479257331--><><!--begin:1699479267360--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699479267_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1699479267360--><><!--begin:1699479276228--><div class=\'cv\'><span class=\'notranslate\'><b>Noemi Agagianian<timestamp_1699479276_cv>:&nbsp;</b></span>That was it, thank you!</div><!--end:1699479276228--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hi - \r\n\r\nI\'m looking to register for the 40-hour HAZWOPER training in Irvine Dec 5-8. When is the latest I can register for this? My management is asking the timeline. \r\n\r\nThank you!\r\nTiffany has joined the chat.\r\nTiffany: Hi, Noemi Agagianian!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Which location are you looking at?\r\nTiffany: It is best to be registered by or before 11/28 for the 12/05 classes.\r\nNoemi Agagianian: Hi yes, it&#39;s the 12/5 dates\r\nNoemi Agagianian: 11/28 is the deadline? In general, is it one week?\r\nNoemi Agagianian: This is helpful, thank you!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nNoemi Agagianian: That was it, thank you!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('324179430HY', 1699540916, 1699541294, 2, 23, 21, 11, 0, 0, 4, 0, 4083, 0, 0, 0, 0, 'Patrick Lenihan', 'plenihan6@gmail.com', '47.230.206.146', '2448bd8e479053b071af4b50511c7227', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-URS Corporation-cus-', 'Good morning, I took the OSHA 40-hour training back in 2013 and was wondering if you had the certificate on file? The date of issue is 8/30/2013.', '<div class=\'ca\'><div class=\'info_box\'><i>Good morning, I took the OSHA 40-hour training back in 2013 and was wondering if you had the certificate on file? The date of issue is 8/30/2013.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699540932048--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699540931_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Patrick Lenihan</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699540932048--><><!--begin:1699540939066--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Lenihan<timestamp_1699540939_cv>:&nbsp;</b></span>I am doing well thank you</div><!--end:1699540939066--><><!--begin:1699540944289--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Lenihan<timestamp_1699540944_cv>:&nbsp;</b></span>how are you?</div><!--end:1699540944289--><><!--begin:1699540954565--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699540954_co>:&nbsp;</b></span>I am good thank you</div><!--end:1699540954565--><><!--begin:1699540969044--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699540968_co>:&nbsp;</b></span>I do show we have the certificate on file</div><!--end:1699540969044--><><!--begin:1699540976671--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699540976_co>:&nbsp;</b></span>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1699540976671--><><!--begin:1699541041238--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Lenihan<timestamp_1699541041_cv>:&nbsp;</b></span>I think it should. I am no longer with the company I was with when I took the class so I would have to get their permission and then fill out the form and pay the $10 correct?</div><!--end:1699541041238--><><!--begin:1699541077807--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699541077_co>:&nbsp;</b></span>Yes</div><!--end:1699541077807--><><!--begin:1699541125258--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Lenihan<timestamp_1699541125_cv>:&nbsp;</b></span>okay thanks. that should be all</div><!--end:1699541125258--><><!--begin:1699541132585--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699541132_co>:&nbsp;</b></span>You are welcome!</div><!--end:1699541132585--><><!--begin:1699541137541--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699541137_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1699541137541--><><!--begin:1699541253713--><div class=\'cv\'><span class=\'notranslate\'><b>Patrick Lenihan<timestamp_1699541253_cv>:&nbsp;</b></span>thanks you as well!</div><!--end:1699541253713--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Good morning, I took the OSHA 40-hour training back in 2013 and was wondering if you had the certificate on file? The date of issue is 8/30/2013.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Patrick Lenihan!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nPatrick Lenihan: I am doing well thank you\r\nPatrick Lenihan: how are you?\r\nTiffany: I am good thank you\r\nTiffany: I do show we have the certificate on file\r\nTiffany: There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nPatrick Lenihan: I think it should. I am no longer with the company I was with when I took the class so I would have to get their permission and then fill out the form and pay the $10 correct?\r\nTiffany: Yes\r\nPatrick Lenihan: okay thanks. that should be all\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nPatrick Lenihan: thanks you as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('324198014JV', 1699559487, 1699559657, 1, 23, 8, 2, 0, 0, 5, 0, 3421, 0, 0, 0, 0, 'Erika Beresovoy', 'erika.beresovoy@ecy.wa.gov', '98.97.114.57', '8590e7af0464550cc641c7baafa5edcb', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-WA Dept of Ecology-cus-Online Course-_-8 Hour HAZWOPER-cus-', 'I\'ve completed through Lesson 2 and passed the quiz, but Lesson 3 is still grayed out, and I can\'t click it to move forward.', '<div class=\'ca\'><div class=\'info_box\'><i>I\'ve completed through Lesson 2 and passed the quiz, but Lesson 3 is still grayed out, and I can\'t click it to move forward.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699559501202--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699559501_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Erika Beresovoy</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699559501202--><><!--begin:1699559513903--><div class=\'cv\'><span class=\'notranslate\'><b>Erika Beresovoy<timestamp_1699559513_cv>:&nbsp;</b></span>Good, how are you?</div><!--end:1699559513903--><><!--begin:1699559523806--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699559523_co>:&nbsp;</b></span>Good thank you</div><!--end:1699559523806--><><!--begin:1699559532024--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699559531_co>:&nbsp;</b></span>After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  <br> <br>Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  <br><br>Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. </div><!--end:1699559532024--><><!--begin:1699559574719--><div class=\'cv\'><span class=\'notranslate\'><b>Erika Beresovoy<timestamp_1699559574_cv>:&nbsp;</b></span>Ok, thank you. I listened to all the audio clips and watched all the videos. I guess I was just fast.</div><!--end:1699559574719--><><!--begin:1699559594184--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699559594_co>:&nbsp;</b></span>I understand</div><!--end:1699559594184--><><!--begin:1699559601971--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699559601_co>:&nbsp;</b></span>Is there anything else I canassist you with today?</div><!--end:1699559601971--><><!--begin:1699559614817--><div class=\'cv\'><span class=\'notranslate\'><b>Erika Beresovoy<timestamp_1699559614_cv>:&nbsp;</b></span>Thanks for your help. That answers my question.</div><!--end:1699559614817--><><!--begin:1699559624383--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699559624_co>:&nbsp;</b></span>You are welcome!</div><!--end:1699559624383--><><!--begin:1699559628119--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699559627_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1699559628119--><><!--begin:1699559638594--><div class=\'cv\'><span class=\'notranslate\'><b>Erika Beresovoy<timestamp_1699559637_cv>:&nbsp;</b></span>You too!</div><!--end:1699559638594--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I\'ve completed through Lesson 2 and passed the quiz, but Lesson 3 is still grayed out, and I can\'t click it to move forward.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Erika Beresovoy!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nErika Beresovoy: Good, how are you?\r\nTiffany: Good thank you\r\nTiffany: After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. \r\nErika Beresovoy: Ok, thank you. I listened to all the audio clips and watched all the videos. I guess I was just fast.\r\nTiffany: I understand\r\nTiffany: Is there anything else I canassist you with today?\r\nErika Beresovoy: Thanks for your help. That answers my question.\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nErika Beresovoy: You too!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3246224637C', 1699983951, 1699984625, 2, 23, 23, 5, 0, 0, 5, 0, 6123, 0, 0, 0, 0, 'Ryan Mickelson', 'rmickelson@haleyaldrich.com', '65.192.49.194', 'fb79c563b8dee44a088a0248c0a3b0db', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Haley & Aldrich-cus-', 'Hello, I am part of the health & Safety team at my company, partially responsible for tracking and maintaining all of our staff members safety certificates. We recently had a new hire that we requested share their completed 40hr Hazwoper with me. He shared a file with us from your company that says the following. OSHA 40hr HAZWOPER Hands On Training Voucher. I am reaching out to confirm that this certificate is what you provide to people who complete the 40hr HAZWOPER training with you? I am happy to share the cert with you for reference if necessary.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I am part of the health & Safety team at my company, partially responsible for tracking and maintaining all of our staff members safety certificates. We recently had a new hire that we requested share their completed 40hr Hazwoper with me. He shared a file with us from your company that says the following. OSHA 40hr HAZWOPER Hands On Training Voucher. I am reaching out to confirm that this certificate is what you provide to people who complete the 40hr HAZWOPER training with you? I am happy to share the cert with you for reference if necessary.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699983953639--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699983953_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ryan Mickelson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699983953639--><><!--begin:1699983967444--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Mickelson<timestamp_1699983967_cv>:&nbsp;</b></span>I am well thank you. How are you?</div><!--end:1699983967444--><><!--begin:1699983973923--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699983973_co>:&nbsp;</b></span>I am good thank you</div><!--end:1699983973923--><><!--begin:1699984006619--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699984006_co>:&nbsp;</b></span>That is a voucher for a student to complete the hands-on dress-out component with us NOT a certificate.  </div><!--end:1699984006619--><><!--begin:1699984040475--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699984040_co>:&nbsp;</b></span>The student would have reiceved a seperate certificate or the 40-Hour completion and the hands-on practical portion completeion.  </div><!--end:1699984040475--><><!--begin:1699984048420--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699984048_co>:&nbsp;</b></span>Do you have a student name I can look up for you?</div><!--end:1699984048420--><><!--begin:1699984059084--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Mickelson<timestamp_1699984059_cv>:&nbsp;</b></span>Zachary Oretsky is his name</div><!--end:1699984059084--><><!--begin:1699984080788--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Mickelson<timestamp_1699984080_cv>:&nbsp;</b></span>That is what I thought as well when looking at the certificate. I wanted to reach out and double check.</div><!--end:1699984080788--><><!--begin:1699984122004--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699984121_co>:&nbsp;</b></span>He did complete the 40-Hour HAZWOPER with us. If he does not have the certificate he will need to go through a process to get a copy from us or reach back out to his previous employer to see about getting a copy.  </div><!--end:1699984122004--><><!--begin:1699984141827--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Mickelson<timestamp_1699984141_cv>:&nbsp;</b></span>There is no way you can provide me with the certificate?</div><!--end:1699984141827--><><!--begin:1699984210444--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699984210_co>:&nbsp;</b></span>That is correct. Since you were not the company who sponsored (paid for) his 40-Hour Training, I cannot releases the certificate to you.</div><!--end:1699984210444--><><!--begin:1699984263515--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Mickelson<timestamp_1699984263_cv>:&nbsp;</b></span>Well that is unfortunate. Thank you for your help though, I will follow up with him. He can go through a process to obtain it from you correct?</div><!--end:1699984263515--><><!--begin:1699984276389--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Mickelson<timestamp_1699984276_cv>:&nbsp;</b></span>If he is unable to get it from his previous employer</div><!--end:1699984276389--><><!--begin:1699984326795--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699984326_co>:&nbsp;</b></span>Yes.  I can send him an email with some details now if you want to provide an updated email address for him.  </div><!--end:1699984326795--><><!--begin:1699984411011--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Mickelson<timestamp_1699984410_cv>:&nbsp;</b></span>Yes that would be fantastic!</div><!--end:1699984411011--><><!--begin:1699984444863--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Mickelson<timestamp_1699984444_cv>:&nbsp;</b></span><a href=\'mailto:zoretsky@haleyaldrich.com\' target=\'_blank\' rel=\'noopener noreferrer\'>zoretsky@haleyaldrich.com</a></div><!--end:1699984444863--><><!--begin:1699984480605--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699984480_co>:&nbsp;</b></span>I will send him the standard email now and if he needs assistance he will have my contact info that way as well.  </div><!--end:1699984480605--><><!--begin:1699984487588--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699984487_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1699984487588--><><!--begin:1699984514985--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan Mickelson<timestamp_1699984514_cv>:&nbsp;</b></span>That is fantastic. Thank you for your help. I do not need anything else today. Thank you!</div><!--end:1699984514985--><><!--begin:1699984535219--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699984535_co>:&nbsp;</b></span>You are welcome!</div><!--end:1699984535219--><><!--begin:1699984546940--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699984546_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1699984546940--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, I am part of the health & Safety team at my company, partially responsible for tracking and maintaining all of our staff members safety certificates. We recently had a new hire that we requested share their completed 40hr Hazwoper with me. He shared a file with us from your company that says the following. OSHA 40hr HAZWOPER Hands On Training Voucher. I am reaching out to confirm that this certificate is what you provide to people who complete the 40hr HAZWOPER training with you? I am happy to share the cert with you for reference if necessary.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ryan Mickelson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRyan Mickelson: I am well thank you. How are you?\r\nTiffany: I am good thank you\r\nTiffany: That is a voucher for a student to complete the hands-on dress-out component with us NOT a certificate.  \r\nTiffany: The student would have reiceved a seperate certificate or the 40-Hour completion and the hands-on practical portion completeion.  \r\nTiffany: Do you have a student name I can look up for you?\r\nRyan Mickelson: Zachary Oretsky is his name\r\nRyan Mickelson: That is what I thought as well when looking at the certificate. I wanted to reach out and double check.\r\nTiffany: He did complete the 40-Hour HAZWOPER with us. If he does not have the certificate he will need to go through a process to get a copy from us or reach back out to his previous employer to see about getting a copy.  \r\nRyan Mickelson: There is no way you can provide me with the certificate?\r\nTiffany: That is correct. Since you were not the company who sponsored (paid for) his 40-Hour Training, I cannot releases the certificate to you.\r\nRyan Mickelson: Well that is unfortunate. Thank you for your help though, I will follow up with him. He can go through a process to obtain it from you correct?\r\nRyan Mickelson: If he is unable to get it from his previous employer\r\nTiffany: Yes.  I can send him an email with some details now if you want to provide an updated email address for him.  \r\nRyan Mickelson: Yes that would be fantastic!\r\nRyan Mickelson: mailto:zoretsky@haleyaldrich.com\r\nTiffany: I will send him the standard email now and if he needs assistance he will have my contact info that way as well.  \r\nTiffany: Is there anything else I can assist you with today?\r\nRyan Mickelson: That is fantastic. Thank you for your help. I do not need anything else today. Thank you!\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('324624742XM', 1699986233, 1699986523, 2, 23, 26, 5, 0, 0, 5, 0, 2711, 0, 0, 0, 0, 'Flora Errico', 'flora.errico@dupont.com', '136.226.67.108', '7f1d557b919137d3b78eba61e6acf91b', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Dupont -cus-', 'Our employee, Darnell Domingo, took the Hazwoper 8-hour refresher course but her test expired.  What options does she have to take the test?', '<div class=\'ca\'><div class=\'info_box\'><i>Our employee, Darnell Domingo, took the Hazwoper 8-hour refresher course but her test expired.  What options does she have to take the test?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699986235715--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699986235_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Flora Errico</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699986235715--><><!--begin:1699986254018--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1699986254_cv>:&nbsp;</b></span>Very well</div><!--end:1699986254018--><><!--begin:1699986306368--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699986306_co>:&nbsp;</b></span>I see Darnell Doming was registered for the online 24-Hour HAZWOPER course which expired in June incomplete.  Is this the course you are in need of? </div><!--end:1699986306368--><><!--begin:1699986320952--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1699986320_cv>:&nbsp;</b></span>Correct:  I believe she took the 24-hour course.</div><!--end:1699986320952--><><!--begin:1699986331682--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1699986331_cv>:&nbsp;</b></span>Yes, that is the course</div><!--end:1699986331682--><><!--begin:1699986377966--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699986377_co>:&nbsp;</b></span>Her course will need to be reactivated at a 25% fee.</div><!--end:1699986377966--><><!--begin:1699986405977--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1699986406_cv>:&nbsp;</b></span>I will get back to you.  Thank you.</div><!--end:1699986405977--><><!--begin:1699986437836--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699986437_co>:&nbsp;</b></span>I sent you an email if you do want to proceed.</div><!--end:1699986437836--><><!--begin:1699986483529--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1699986483_cv>:&nbsp;</b></span>Please send the email of this chat and I will find out our next step. </div><!--end:1699986483529--><><!--begin:1699986506054--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699986505_co>:&nbsp;</b></span>The chat transcript is sent automatically I believe</div><!--end:1699986506054--><><!--begin:1699986515817--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1699986515_cv>:&nbsp;</b></span>Thank you.</div><!--end:1699986515817--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Our employee, Darnell Domingo, took the Hazwoper 8-hour refresher course but her test expired.  What options does she have to take the test?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Flora Errico!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nFlora Errico: Very well\r\nTiffany: I see Darnell Doming was registered for the online 24-Hour HAZWOPER course which expired in June incomplete.  Is this the course you are in need of? \r\nFlora Errico: Correct:  I believe she took the 24-hour course.\r\nFlora Errico: Yes, that is the course\r\nTiffany: Her course will need to be reactivated at a 25% fee.\r\nFlora Errico: I will get back to you.  Thank you.\r\nTiffany: I sent you an email if you do want to proceed.\r\nFlora Errico: Please send the email of this chat and I will find out our next step. \r\nTiffany: The chat transcript is sent automatically I believe\r\nFlora Errico: Thank you.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('324627120G8', 1699988608, 1699988904, 2, 23, 23, 5, 0, 0, 5, 1, 2175, 0, 0, 0, 0, 'Flora Errico', 'flora.errico@dupont.com', '136.226.67.108', '7f1d557b919137d3b78eba61e6acf91b', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Dupont-cus-', 'The last certificate I have for our employee, Fabian Villamizar, was dated 8/23/19; do you have any later certs for him?', '<div class=\'ca\'><div class=\'info_box\'><i>The last certificate I have for our employee, Fabian Villamizar, was dated 8/23/19; do you have any later certs for him?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699988610971--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699988610_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Flora Errico</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699988610971--><><!--begin:1699988629803--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1699988629_cv>:&nbsp;</b></span>Very well</div><!--end:1699988629803--><><!--begin:1699988678221--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699988678_co>:&nbsp;</b></span>One moment please</div><!--end:1699988678221--><><!--begin:1699988736637--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699988736_co>:&nbsp;</b></span>I show one dated in 2021 </div><!--end:1699988736637--><><!--begin:1699988770618--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1699988770_cv>:&nbsp;</b></span>Can you email that to me?</div><!--end:1699988770618--><><!--begin:1699988837168--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699988837_co>:&nbsp;</b></span>There is a small fee to reissue certificates.  You can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a></div><!--end:1699988837168--><><!--begin:1699988876083--><div class=\'cv\'><span class=\'notranslate\'><b>Flora Errico<timestamp_1699988876_cv>:&nbsp;</b></span>I will forward that information and we will decide.  Thank you!</div><!--end:1699988876083--><><!--begin:1699988886261--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699988886_co>:&nbsp;</b></span>You are welcome!</div><!--end:1699988886261--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'The last certificate I have for our employee, Fabian Villamizar, was dated 8/23/19; do you have any later certs for him?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Flora Errico!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nFlora Errico: Very well\r\nTiffany: One moment please\r\nTiffany: I show one dated in 2021 \r\nFlora Errico: Can you email that to me?\r\nTiffany: There is a small fee to reissue certificates.  You can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer\r\nFlora Errico: I will forward that information and we will decide.  Thank you!\r\nTiffany: You are welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('324634675KG', 1699996166, 1699996258, 2, 23, 26, 7, 0, 0, 5, 0, 1560, 0, 0, 0, 0, 'Dominique Gutierrez', 'dominique.gutierrez@cci-corporation.com', '66.244.171.154', '719443b71d993019659f87954bc7ee0c', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-CCi Manufacturing IL Corporation-cus-', 'Hello, I am inquiring whether a new registrant for an in person training event will receive instruction as to what time to arrive to the training, location, etc. Their e-mail address was provided when signing up. Thank You!', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I am inquiring whether a new registrant for an in person training event will receive instruction as to what time to arrive to the training, location, etc. Their e-mail address was provided when signing up. Thank You!</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1699996172278--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699996172_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Dominique Gutierrez</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1699996172278--><><!--begin:1699996202592--><div class=\'cv\'><span class=\'notranslate\'><b>Dominique Gutierrez<timestamp_1699996203_cv>:&nbsp;</b></span>Hi Tiffany, actually i just received the email I was inquiring about. Thank You!</div><!--end:1699996202592--><><!--begin:1699996233709--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699996233_co>:&nbsp;</b></span>You are welcome!</div><!--end:1699996233709--><><!--begin:1699996242234--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1699996242_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1699996242234--><><!--begin:1699996250815--><div class=\'cv\'><span class=\'notranslate\'><b>Dominique Gutierrez<timestamp_1699996251_cv>:&nbsp;</b></span>That was all. Enjoy your day!</div><!--end:1699996250815--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, I am inquiring whether a new registrant for an in person training event will receive instruction as to what time to arrive to the training, location, etc. Their e-mail address was provided when signing up. Thank You!\r\nTiffany has joined the chat.\r\nTiffany: Hi, Dominique Gutierrez!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDominique Gutierrez: Hi Tiffany, actually i just received the email I was inquiring about. Thank You!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nDominique Gutierrez: That was all. Enjoy your day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('32469829243', 1700059787, 1700060060, 2, 23, 30, 8, 0, 0, 0, 0, 1841, 0, 0, 0, 0, 'Richard Lesser', 'richard@resolutionsdev.com', '76.154.242.98', 'bbc4ec167ef4ad25dc4872ef456cbee7', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-RE Solutions-cus-', 'Good morning!  I started OSHA 8 hour refresher yesterday on a different computer, and, now can\'t find the login window on your website.  Plz advise so I can continue training.', '<div class=\'ca\'><div class=\'info_box\'><i>Good morning!  I started OSHA 8 hour refresher yesterday on a different computer, and, now can\'t find the login window on your website.  Plz advise so I can continue training.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1700059790167--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700059790_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Richard Lesser</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1700059790167--><><!--begin:1700059810708--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700059810_co>:&nbsp;</b></span>Please ues the following link to log in: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1700059810708--><><!--begin:1700059846130--><div class=\'cv\'><span class=\'notranslate\'><b>Richard Lesser<timestamp_1700059845_cv>:&nbsp;</b></span>:-)</div><!--end:1700059846130--><><!--begin:1700059863411--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700059863_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1700059863411--><><!--begin:1700060061099--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700060060_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1700060061099--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Good morning!  I started OSHA 8 hour refresher yesterday on a different computer, and, now can\'t find the login window on your website.  Plz advise so I can continue training.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Richard Lesser!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Please ues the following link to log in: https://csregsonline.com/\r\nRichard Lesser: :-)\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('324702891J5', 1700064389, 1700064756, 2, 23, 32, 14, 0, 0, 0, 0, 2465, 0, 0, 0, 0, 'Addison', 'webba@mcohio.org', '144.121.183.134', '0c719bf717da99c7fb19e9884e36aa08', 'Select Area of Inquiry:-_-Other-cus-Company-_-Montgomery County, OH-cus-', 'wanted to ask about online hazwoper refresher\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>wanted to ask about online hazwoper refresher\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1700064392447--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700064392_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Addison</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1700064392447--><><!--begin:1700064401383--><div class=\'cv\'><span class=\'notranslate\'><b>Addison<timestamp_1700064401_cv>:&nbsp;</b></span>I am well</div><!--end:1700064401383--><><!--begin:1700064443269--><div class=\'cv\'><span class=\'notranslate\'><b>Addison<timestamp_1700064443_cv>:&nbsp;</b></span>I apologize if I have the wrong department. I just wanted to ask if OSHA accepts online classes for HAZWOPER 8 hour refreshers? I hadn&#39;t been aware they did, but saw you offered it</div><!--end:1700064443269--><><!--begin:1700064591963--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700064591_co>:&nbsp;</b></span>Yes we have that course available fully online.  The only time that OSHA requires a hands-on component is when a student is initially becoming 40-Hour HAZWOPER certified.  </div><!--end:1700064591963--><><!--begin:1700064631715--><div class=\'cv\'><span class=\'notranslate\'><b>Addison<timestamp_1700064631_cv>:&nbsp;</b></span>okay, great! I will talk with my boss about registering. Thank you. </div><!--end:1700064631715--><><!--begin:1700064640598--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700064640_co>:&nbsp;</b></span>You are welcome!</div><!--end:1700064640598--><><!--begin:1700064651019--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700064650_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1700064651019--><><!--begin:1700064755137--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700064754_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1700064755137--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'wanted to ask about online hazwoper refresher\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Addison!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAddison: I am well\r\nAddison: I apologize if I have the wrong department. I just wanted to ask if OSHA accepts online classes for HAZWOPER 8 hour refreshers? I hadn&#39;t been aware they did, but saw you offered it\r\nTiffany: Yes we have that course available fully online.  The only time that OSHA requires a hands-on component is when a student is initially becoming 40-Hour HAZWOPER certified.  \r\nAddison: okay, great! I will talk with my boss about registering. Thank you. \r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('324788096GA', 1700149573, 1700149889, 2, 23, 12, 7, 0, 0, 5, 0, 3277, 0, 0, 0, 0, 'Maddison', 'm.tanner@iwscorp.com', '208.98.197.59', 'b4486f57427145c235214cd5a03976d5', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Intelligent Wellhead Systems-cus-', 'Good morning! I am wondering if there is a way for me to see my purchase history and/or resend the course email to my employee?', '<div class=\'ca\'><div class=\'info_box\'><i>Good morning! I am wondering if there is a way for me to see my purchase history and/or resend the course email to my employee?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1700149576511--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700149576_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Maddison</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1700149576511--><><!--begin:1700149676382--><div class=\'cv\'><span class=\'notranslate\'><b>Maddison<timestamp_1700149672_cv>:&nbsp;</b></span>I&#39;m good thanks how are you?</div><!--end:1700149676382--><><!--begin:1700149688599--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700149688_co>:&nbsp;</b></span>I am good thank you</div><!--end:1700149688599--><><!--begin:1700149708231--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700149708_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1700149708231--><><!--begin:1700149715792--><div class=\'cv\'><span class=\'notranslate\'><b>Maddison<timestamp_1700149712_cv>:&nbsp;</b></span>Thanks!</div><!--end:1700149715792--><><!--begin:1700149783490--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700149783_co>:&nbsp;</b></span>When you log in your group manager account you can resend course invites to employees for courses that have not expired. </div><!--end:1700149783490--><><!--begin:1700149790381--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700149790_co>:&nbsp;</b></span>Log in Page: <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1700149790381--><><!--begin:1700149835629--><div class=\'cv\'><span class=\'notranslate\'><b>Maddison<timestamp_1700149832_cv>:&nbsp;</b></span>Ohhh I see. </div><!--end:1700149835629--><><!--begin:1700149837983--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700149837_co>:&nbsp;</b></span>Under your company account you can see all online courses that were purchased but I do not believe it shows order history per say.  </div><!--end:1700149837983--><><!--begin:1700149850342--><div class=\'cv\'><span class=\'notranslate\'><b>Maddison<timestamp_1700149846_cv>:&nbsp;</b></span>Thank you so much! Idk why I couldn&#39;t find the login page. </div><!--end:1700149850342--><><!--begin:1700149860550--><div class=\'cv\'><span class=\'notranslate\'><b>Maddison<timestamp_1700149857_cv>:&nbsp;</b></span>This is what I needed</div><!--end:1700149860550--><><!--begin:1700149870073--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700149869_co>:&nbsp;</b></span>Great!</div><!--end:1700149870073--><><!--begin:1700149880470--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700149880_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1700149880470--><><!--begin:1700149891184--><div class=\'cv\'><span class=\'notranslate\'><b>Maddison<timestamp_1700149887_cv>:&nbsp;</b></span>Thats all! Thank you!</div><!--end:1700149891184--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Good morning! I am wondering if there is a way for me to see my purchase history and/or resend the course email to my employee?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Maddison!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMaddison: I&#39;m good thanks how are you?\r\nTiffany: I am good thank you\r\nTiffany: One moment while I look you up please\r\nMaddison: Thanks!\r\nTiffany: When you log in your group manager account you can resend course invites to employees for courses that have not expired. \r\nTiffany: Log in Page: https://csregsonline.com/\r\nMaddison: Ohhh I see. \r\nTiffany: Under your company account you can see all online courses that were purchased but I do not believe it shows order history per say.  \r\nMaddison: Thank you so much! Idk why I couldn&#39;t find the login page. \r\nMaddison: This is what I needed\r\nTiffany: Great!\r\nTiffany: Is there anything else I can assist you with today?\r\nMaddison: Thats all! Thank you!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('325129923Y9', 1700491413, 1700491518, 2, 23, 25, 2, 0, 0, 0, 0, 1497, 0, 0, 0, 0, 'Bernedette', 'bandersen@awdrew.com', '173.54.229.244', 'fa78b59795964ef35a5e02c861d07ca9', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-AW Drew Environmental-cus-', 'When will you be posting the 2024 dates for in-person training?', '<div class=\'ca\'><div class=\'info_box\'><i>When will you be posting the 2024 dates for in-person training?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1700491415514--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700491415_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Bernedette</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1700491415514--><><!--begin:1700491426044--><div class=\'cv\'><span class=\'notranslate\'><b>Bernedette<timestamp_1700491424_cv>:&nbsp;</b></span>great!</div><!--end:1700491426044--><><!--begin:1700491468605--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700491468_co>:&nbsp;</b></span>Hopefully those date will be posted within the next couple weeks.  </div><!--end:1700491468605--><><!--begin:1700491501444--><div class=\'cv\'><span class=\'notranslate\'><b>Bernedette<timestamp_1700491500_cv>:&nbsp;</b></span>ah ok.  thanks</div><!--end:1700491501444--><><!--begin:1700491510882--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700491510_co>:&nbsp;</b></span>You are welcome!</div><!--end:1700491510882--><><!--begin:1700491518893--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700491518_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1700491518893--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'When will you be posting the 2024 dates for in-person training?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Bernedette!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBernedette: great!\r\nTiffany: Hopefully those date will be posted within the next couple weeks.  \r\nBernedette: ah ok.  thanks\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('325151840H3', 1700513337, 1700513685, 2, 23, 32, 5, 0, 0, 0, 0, 2735, 0, 0, 0, 0, 'Noelle', 'Noelle@wecenvironmental.com', '71.195.113.239', '7cbcab7876121a92d340f76fcfa9c1e1', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Willbanks Environmental Consulting-cus-', 'How do we sign our employee up for the hands on portion of the 40 hour?', '<div class=\'ca\'><div class=\'info_box\'><i>How do we sign our employee up for the hands on portion of the 40 hour?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1700513340243--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700513340_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Noelle</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1700513340243--><><!--begin:1700513347239--><div class=\'cv\'><span class=\'notranslate\'><b>Noelle<timestamp_1700513347_cv>:&nbsp;</b></span>grea thanks</div><!--end:1700513347239--><><!--begin:1700513392358--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700513392_co>:&nbsp;</b></span>I canse dn you an email with direcitons</div><!--end:1700513392358--><><!--begin:1700513405654--><div class=\'cv\'><span class=\'notranslate\'><b>Noelle<timestamp_1700513406_cv>:&nbsp;</b></span>ok great</div><!--end:1700513405654--><><!--begin:1700513512537--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700513512_co>:&nbsp;</b></span>Just sent it</div><!--end:1700513512537--><><!--begin:1700513568336--><div class=\'cv\'><span class=\'notranslate\'><b>Noelle<timestamp_1700513569_cv>:&nbsp;</b></span>got it.  thank you i will call the office to sign him up</div><!--end:1700513568336--><><!--begin:1700513589496--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700513589_co>:&nbsp;</b></span>Or you can reply to my email :)</div><!--end:1700513589496--><><!--begin:1700513621039--><div class=\'cv\'><span class=\'notranslate\'><b>Noelle<timestamp_1700513621_cv>:&nbsp;</b></span>Ah, ok thanks. I will do that!</div><!--end:1700513621039--><><!--begin:1700513634884--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700513634_co>:&nbsp;</b></span>You are welcome!</div><!--end:1700513634884--><><!--begin:1700513648751--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700513648_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1700513648751--><><!--begin:1700513657263--><div class=\'cv\'><span class=\'notranslate\'><b>Noelle<timestamp_1700513657_cv>:&nbsp;</b></span>Not at this time, thank you!</div><!--end:1700513657263--><><!--begin:1700513672828--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700513672_co>:&nbsp;</b></span>You are welcome again!</div><!--end:1700513672828--><><!--begin:1700513678292--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700513678_co>:&nbsp;</b></span>Have a great day!</div><!--end:1700513678292--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'How do we sign our employee up for the hands on portion of the 40 hour?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Noelle!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nNoelle: grea thanks\r\nTiffany: I canse dn you an email with direcitons\r\nNoelle: ok great\r\nTiffany: Just sent it\r\nNoelle: got it.  thank you i will call the office to sign him up\r\nTiffany: Or you can reply to my email :)\r\nNoelle: Ah, ok thanks. I will do that!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nNoelle: Not at this time, thank you!\r\nTiffany: You are welcome again!\r\nTiffany: Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('325152026BQ', 1700513517, 1700513924, 2, 23, 26, 5, 0, 0, 0, 0, 3228, 0, 0, 0, 0, 'Madeline Edwards', 'madeline.edwards@stantec.com', '4.4.255.190', '22ba3b79b8169ae46dca8f814589fef4', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Stantec-cus-', 'Looking for a pdf of my 8-hr Hands-On Classroom HAZWOPER certification. Completed, misplaced the physical hard copy.', '<div class=\'ca\'><div class=\'info_box\'><i>Looking for a pdf of my 8-hr Hands-On Classroom HAZWOPER certification. Completed, misplaced the physical hard copy.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1700513520050--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700513519_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Madeline Edwards</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1700513520050--><><!--begin:1700513529587--><div class=\'cv\'><span class=\'notranslate\'><b>Madeline Edwards<timestamp_1700513529_cv>:&nbsp;</b></span>Good, how are you?</div><!--end:1700513529587--><><!--begin:1700513542343--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700513542_co>:&nbsp;</b></span>I am good thank you! There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href=\'https://csregs.com/pages/certificate-request-for-employees-and-new-employers\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1700513542343--><><!--begin:1700513655124--><div class=\'cv\'><span class=\'notranslate\'><b>Madeline Edwards<timestamp_1700513655_cv>:&nbsp;</b></span>Partially, for the part two authorization- I have changed supervisors since my original training, would my new supervisor be able to sign?</div><!--end:1700513655124--><><!--begin:1700513700665--><div class=\'cv\'><span class=\'notranslate\'><b>Madeline Edwards<timestamp_1700513700_cv>:&nbsp;</b></span>Ope, I&#39;m sorry, my chat box is on the small side so i only saw the second link</div><!--end:1700513700665--><><!--begin:1700513776893--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700513776_co>:&nbsp;</b></span>If you are still with the same company you do not need to complete the form you would use this link to submit your order: <a href=\'https://csregs.com/pages/certificate-request-for-sponsoring-employer\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br></div><!--end:1700513776893--><><!--begin:1700513924406--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700513924_co>:&nbsp;</b></span>Is there anything else I can assist you with for today?</div><!--end:1700513924406--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Looking for a pdf of my 8-hr Hands-On Classroom HAZWOPER certification. Completed, misplaced the physical hard copy.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Madeline Edwards!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMadeline Edwards: Good, how are you?\r\nTiffany: I am good thank you! There are a couple things I need to check:1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:https://csregs.com/pages/certificate-request-for-sponsoring-employer2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage:  https://csregs.com/pages/certificate-request-for-employees-and-new-employersThere is a $10.00 PER CLASS fee for all replacements. Do either of these options resolve your question?\r\nMadeline Edwards: Partially, for the part two authorization- I have changed supervisors since my original training, would my new supervisor be able to sign?\r\nMadeline Edwards: Ope, I&#39;m sorry, my chat box is on the small side so i only saw the second link\r\nTiffany: If you are still with the same company you do not need to complete the form you would use this link to submit your order: https://csregs.com/pages/certificate-request-for-sponsoring-employer\r\nTiffany: Is there anything else I can assist you with for today?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('325223949YX', 1700585437, 1700585625, 2, 23, 23, 2, 0, 0, 5, 0, 2712, 0, 0, 0, 0, 'Jackson Paul', 'jackson.paul@erm.com', '198.21.24.250', '7034feeb6145d81b08d34aba364ec9b4', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-ERM-cus-', 'I am interested in registering for the online 40-hour HAZWOPER training course, and I was curious how the scheduling works for 8-hour in-person training session works. ', '<div class=\'ca\'><div class=\'info_box\'><i>I am interested in registering for the online 40-hour HAZWOPER training course, and I was curious how the scheduling works for 8-hour in-person training session works. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1700585439584--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700585439_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jackson Paul</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1700585439584--><><!--begin:1700585468709--><div class=\'cv\'><span class=\'notranslate\'><b>Jackson Paul<timestamp_1700585467_cv>:&nbsp;</b></span>Good, you?</div><!--end:1700585468709--><><!--begin:1700585477380--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700585477_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1700585477380--><><!--begin:1700585522709--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700585522_co>:&nbsp;</b></span>After you complete the online portion you would either call or email our office to get registered for the hands-on dress-out portion.</div><!--end:1700585522709--><><!--begin:1700585561710--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700585561_co>:&nbsp;</b></span>WE currently schedule the dress-out portion with our 8-Hour HAZWOPER Refresher students so you can use the following link as a reference to the schedule <a href=\'https://csregs.com/collections/8-hour-hazwoper-annual-refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/8-hour-hazwoper-annual-refresher</a></div><!--end:1700585561710--><><!--begin:1700585589503--><div class=\'cv\'><span class=\'notranslate\'><b>Jackson Paul<timestamp_1700585588_cv>:&nbsp;</b></span>Ok, perfect. </div><!--end:1700585589503--><><!--begin:1700585593882--><div class=\'cv\'><span class=\'notranslate\'><b>Jackson Paul<timestamp_1700585592_cv>:&nbsp;</b></span>Thanks for the info!</div><!--end:1700585593882--><><!--begin:1700585599182--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700585599_co>:&nbsp;</b></span>Of course!</div><!--end:1700585599182--><><!--begin:1700585611583--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1700585611_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1700585611583--><><!--begin:1700585624394--><div class=\'cv\'><span class=\'notranslate\'><b>Jackson Paul<timestamp_1700585623_cv>:&nbsp;</b></span>Nope, that was it. Have a great day!</div><!--end:1700585624394--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am interested in registering for the online 40-hour HAZWOPER training course, and I was curious how the scheduling works for 8-hour in-person training session works. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Jackson Paul!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJackson Paul: Good, you?\r\nTiffany: I am good thank you!\r\nTiffany: After you complete the online portion you would either call or email our office to get registered for the hands-on dress-out portion.\r\nTiffany: WE currently schedule the dress-out portion with our 8-Hour HAZWOPER Refresher students so you can use the following link as a reference to the schedule https://csregs.com/collections/8-hour-hazwoper-annual-refresher\r\nJackson Paul: Ok, perfect. \r\nJackson Paul: Thanks for the info!\r\nTiffany: Of course!\r\nTiffany: Is there anything else I can assist you with today?\r\nJackson Paul: Nope, that was it. Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('325736172JM', 1701097662, 1701098120, 2, 23, 22, 3, 0, 0, 5, 0, 2793, 0, 0, 0, 0, 'Ashley', 'ashley.koehler@gwplc.com', '12.9.73.66', '13f27a4646ddfa5f6f4199da624a9abd', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Games Workshop-cus-', 'I\'m wondering about 8-hr HAZWOPER BILT refresher options for January 2024', '<div class=\'ca\'><div class=\'info_box\'><i>I\'m wondering about 8-hr HAZWOPER BILT refresher options for January 2024</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1701097666791--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701097666_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ashley</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1701097666791--><><!--begin:1701097674439--><div class=\'cv\'><span class=\'notranslate\'><b>Ashley<timestamp_1701097678_cv>:&nbsp;</b></span>good, you?</div><!--end:1701097674439--><><!--begin:1701097686565--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701097686_co>:&nbsp;</b></span>I am good thank you</div><!--end:1701097686565--><><!--begin:1701097708970--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701097708_co>:&nbsp;</b></span>One moment and let me see if I have any dates I can provide to you for the VILT 8-Hour HAZWOPER</div><!--end:1701097708970--><><!--begin:1701097918662--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701097918_co>:&nbsp;</b></span>I do not see the 2024 VILT dates have been released yet.  I can reach out to you via email once I have the information available.  </div><!--end:1701097918662--><><!--begin:1701097966015--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701097965_co>:&nbsp;</b></span>Is there anything else I can assist you with at this time?</div><!--end:1701097966015--><><!--begin:1701098019548--><div class=\'cv\'><span class=\'notranslate\'><b>Ashley<timestamp_1701098023_cv>:&nbsp;</b></span>when will they be released?</div><!--end:1701098019548--><><!--begin:1701098038123--><div class=\'cv\'><span class=\'notranslate\'><b>Ashley<timestamp_1701098041_cv>:&nbsp;</b></span>or, yeah, an email would be excellent!</div><!--end:1701098038123--><><!--begin:1701098074043--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701098073_co>:&nbsp;</b></span>It should be released soon I know they are working on finalizing everything.  </div><!--end:1701098074043--><><!--begin:1701098081619--><div class=\'cv\'><span class=\'notranslate\'><b>Ashley<timestamp_1701098085_cv>:&nbsp;</b></span>coolio, thanks</div><!--end:1701098081619--><><!--begin:1701098085546--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701098085_co>:&nbsp;</b></span>I will reach out right when I have the info</div><!--end:1701098085546--><><!--begin:1701098098395--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701098098_co>:&nbsp;</b></span>You are welcome!</div><!--end:1701098098395--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I\'m wondering about 8-hr HAZWOPER BILT refresher options for January 2024\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ashley!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAshley: good, you?\r\nTiffany: I am good thank you\r\nTiffany: One moment and let me see if I have any dates I can provide to you for the VILT 8-Hour HAZWOPER\r\nTiffany: I do not see the 2024 VILT dates have been released yet.  I can reach out to you via email once I have the information available.  \r\nTiffany: Is there anything else I can assist you with at this time?\r\nAshley: when will they be released?\r\nAshley: or, yeah, an email would be excellent!\r\nTiffany: It should be released soon I know they are working on finalizing everything.  \r\nAshley: coolio, thanks\r\nTiffany: I will reach out right when I have the info\r\nTiffany: You are welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('325737452EH', 1701098934, 1701099308, 2, 19, 17, 12, 0, 0, 4, 0, 831, 0, 0, 0, 0, 'Mike', 'mike.traynor@wsp.com', '100.4.180.222', 'b5536e46c4c18d1bdcd97da69411b522', 'Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-WSP-cus-', 'Are any 40-hr HAZWOPER classes lined up for NJ for January 2024?  Thanks, Mike T', '<div class=\'ca\'><div class=\'info_box\'><i>Are any 40-hr HAZWOPER classes lined up for NJ for January 2024?  Thanks, Mike T</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1701098951459--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1701098951_co>:&nbsp;</b></span>Hello Mike!</div><!--end:1701098951459--><><!--begin:1701099003806--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1701099003_co>:&nbsp;</b></span>The class listings for 2024 are supposed to be posted on the website shortly.</div><!--end:1701099003806--><><!--begin:1701099185239--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1701099185_co>:&nbsp;</b></span>Hello?</div><!--end:1701099185239--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Are any 40-hr HAZWOPER classes lined up for NJ for January 2024?  Thanks, Mike T\r\nTracy has joined the chat.\r\nTracy: Hello Mike!\r\nTracy: The class listings for 2024 are supposed to be posted on the website shortly.\r\nTracy: Hello?\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('325747647YZ', 1701109119, 1701109515, 2, 23, 7, 5, 0, 0, 0, 0, 2788, 0, 0, 0, 0, 'Shauna LaValley', 'slavalley@skyworksllc.com', '24.213.238.244', 'a95cbcf921e97d35ecf2ac075b5319c1', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Skyworks LLC-cus-', 'Hello, I am looking to sign up 50 people for DOT Drug & Alcohol Reasonable Suspicion Training for Supervisors and would like a quote. Can you help me with this?', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I am looking to sign up 50 people for DOT Drug & Alcohol Reasonable Suspicion Training for Supervisors and would like a quote. Can you help me with this?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1701109122332--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701109122_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Shauna LaValley</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1701109122332--><><!--begin:1701109131613--><div class=\'cv\'><span class=\'notranslate\'><b>Shauna LaValley<timestamp_1701109131_cv>:&nbsp;</b></span>I&#39;m good thank you.</div><!--end:1701109131613--><><!--begin:1701109152282--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701109152_co>:&nbsp;</b></span>Yes I can get a quote created and send you an email with the information as requested. </div><!--end:1701109152282--><><!--begin:1701109163894--><div class=\'cv\'><span class=\'notranslate\'><b>Shauna LaValley<timestamp_1701109163_cv>:&nbsp;</b></span>Sounds great!</div><!--end:1701109163894--><><!--begin:1701109198492--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701109198_co>:&nbsp;</b></span>Will you be paying by credit card?</div><!--end:1701109198492--><><!--begin:1701109237579--><div class=\'cv\'><span class=\'notranslate\'><b>Shauna LaValley<timestamp_1701109237_cv>:&nbsp;</b></span>Yes, however at this time I am only comparing quotes from multiple companies,</div><!--end:1701109237579--><><!--begin:1701109263201--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701109263_co>:&nbsp;</b></span>I understand is there anything else I can assist you with today?</div><!--end:1701109263201--><><!--begin:1701109318198--><div class=\'cv\'><span class=\'notranslate\'><b>Shauna LaValley<timestamp_1701109317_cv>:&nbsp;</b></span>That will be all. Thank you for your help on this.</div><!--end:1701109318198--><><!--begin:1701109332315--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701109332_co>:&nbsp;</b></span>You are welcome!</div><!--end:1701109332315--><><!--begin:1701109336819--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701109336_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1701109336819--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, I am looking to sign up 50 people for DOT Drug & Alcohol Reasonable Suspicion Training for Supervisors and would like a quote. Can you help me with this?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Shauna LaValley!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nShauna LaValley: I&#39;m good thank you.\r\nTiffany: Yes I can get a quote created and send you an email with the information as requested. \r\nShauna LaValley: Sounds great!\r\nTiffany: Will you be paying by credit card?\r\nShauna LaValley: Yes, however at this time I am only comparing quotes from multiple companies,\r\nTiffany: I understand is there anything else I can assist you with today?\r\nShauna LaValley: That will be all. Thank you for your help on this.\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3257598505G', 1701121342, 1701121501, 2, 23, 27, 4, 0, 0, 5, 0, 3464, 0, 0, 0, 0, 'Christina Hebert', 'hebertc3@michigan.gov', '136.181.195.44', 'ee5a25f641736c244183c2d362d5f4a6', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Michigan EGLE-cus-', 'Hello, \r\n\r\nI am looking at signing an employee up for 24-hour HAZWOPER training in Michigan. On your website I only see one upcoming course being offered in Lansing. In the past you have also offered courses in the metro Detroit area (Southfield I believe). I was just wondering if you would be offering more upcoming courses in that location as well, or if it will just be in Lansing? ', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, \r\n\r\nI am looking at signing an employee up for 24-hour HAZWOPER training in Michigan. On your website I only see one upcoming course being offered in Lansing. In the past you have also offered courses in the metro Detroit area (Southfield I believe). I was just wondering if you would be offering more upcoming courses in that location as well, or if it will just be in Lansing? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1701121345894--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701121345_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Christina Hebert</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1701121345894--><><!--begin:1701121359057--><div class=\'cv\'><span class=\'notranslate\'><b>Christina Hebert<timestamp_1701121359_cv>:&nbsp;</b></span>I&#39;m good, how are you?</div><!--end:1701121359057--><><!--begin:1701121367180--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701121367_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1701121367180--><><!--begin:1701121392900--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701121392_co>:&nbsp;</b></span>New dates have just been uploaded</div><!--end:1701121392900--><><!--begin:1701121416909--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701121416_co>:&nbsp;</b></span>Can you verify you refresh your page or use the below link <a href=\'https://csregs.com/collections/24-hour-hazwoper-occasional-site-worker\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregs.com/collections/24-hour-hazwoper-occasional-site-worker</a></div><!--end:1701121416909--><><!--begin:1701121442124--><div class=\'cv\'><span class=\'notranslate\'><b>Christina Hebert<timestamp_1701121442_cv>:&nbsp;</b></span>I just refreshed my page and I see the new dates now!</div><!--end:1701121442124--><><!--begin:1701121450749--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701121450_co>:&nbsp;</b></span>We only have one remaining MI class scheduled for 2023 but there are more in 2024</div><!--end:1701121450749--><><!--begin:1701121460782--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701121460_co>:&nbsp;</b></span>Great news!</div><!--end:1701121460782--><><!--begin:1701121468736--><div class=\'cv\'><span class=\'notranslate\'><b>Christina Hebert<timestamp_1701121468_cv>:&nbsp;</b></span>That&#39;s perfect, thank you so much for your help!</div><!--end:1701121468736--><><!--begin:1701121469456--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701121469_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1701121469456--><><!--begin:1701121479524--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701121479_co>:&nbsp;</b></span>Of course! My pleasure!</div><!--end:1701121479524--><><!--begin:1701121485644--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701121485_co>:&nbsp;</b></span>You are welcome!</div><!--end:1701121485644--><><!--begin:1701121487074--><div class=\'cv\'><span class=\'notranslate\'><b>Christina Hebert<timestamp_1701121487_cv>:&nbsp;</b></span>Nope, I&#39;m all set. Thank you very much. Have a great night</div><!--end:1701121487074--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, \r\n\r\nI am looking at signing an employee up for 24-hour HAZWOPER training in Michigan. On your website I only see one upcoming course being offered in Lansing. In the past you have also offered courses in the metro Detroit area (Southfield I believe). I was just wondering if you would be offering more upcoming courses in that location as well, or if it will just be in Lansing? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Christina Hebert!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nChristina Hebert: I&#39;m good, how are you?\r\nTiffany: I am good thank you!\r\nTiffany: New dates have just been uploaded\r\nTiffany: Can you verify you refresh your page or use the below link https://csregs.com/collections/24-hour-hazwoper-occasional-site-worker\r\nChristina Hebert: I just refreshed my page and I see the new dates now!\r\nTiffany: We only have one remaining MI class scheduled for 2023 but there are more in 2024\r\nTiffany: Great news!\r\nChristina Hebert: That&#39;s perfect, thank you so much for your help!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: Of course! My pleasure!\r\nTiffany: You are welcome!\r\nChristina Hebert: Nope, I&#39;m all set. Thank you very much. Have a great night\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('325839437WN', 1701200937, 1701201193, 2, 22, 35, 16, 0, 0, 5, 0, 2130, 0, 0, 0, 0, 'caroline', 'caroline.mead@anheuser-busch.com', '104.36.139.98', '3b45f9203b3896afe8f7f17c657d8f16', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-Anheuser-busch-cus-', 'Where is the Atlanta 40 hour HAZMAT training location?', '<div class=\'ca\'><div class=\'info_box\'><i>Where is the Atlanta 40 hour HAZMAT training location?</i></div></div><><div class=\'ca\'><b>Drew</b> has joined the chat.</div><><!--begin:1701201012822--><div class=\'co\'><span class=\'notranslate\'><b>Drew<timestamp_1701201012_co>:&nbsp;</b></span>Hello Caroline, the Atlanta location is 1231 Hwy 54 W, Fayetteville, GA 30214.</div><!--end:1701201012822--><><!--begin:1701201056433--><div class=\'cv\'><span class=\'notranslate\'><b>caroline<timestamp_1701201056_cv>:&nbsp;</b></span>Okay great - and that is for the class next week?</div><!--end:1701201056433--><><!--begin:1701201069323--><div class=\'cv\'><span class=\'notranslate\'><b>caroline<timestamp_1701201069_cv>:&nbsp;</b></span>December 5th -8th </div><!--end:1701201069323--><><!--begin:1701201076152--><div class=\'co\'><span class=\'notranslate\'><b>Drew<timestamp_1701201076_co>:&nbsp;</b></span>Yep.</div><!--end:1701201076152--><><!--begin:1701201105264--><div class=\'cv\'><span class=\'notranslate\'><b>caroline<timestamp_1701201105_cv>:&nbsp;</b></span>Do you know the hours of the class?</div><!--end:1701201105264--><><!--begin:1701201111162--><div class=\'cv\'><span class=\'notranslate\'><b>caroline<timestamp_1701201111_cv>:&nbsp;</b></span>when it starts and ends?</div><!--end:1701201111162--><><!--begin:1701201134531--><div class=\'co\'><span class=\'notranslate\'><b>Drew<timestamp_1701201134_co>:&nbsp;</b></span>It start at 8:00 a.m. and ends roughly at 6:00 p.m.</div><!--end:1701201134531--><><!--begin:1701201161937--><div class=\'cv\'><span class=\'notranslate\'><b>caroline<timestamp_1701201162_cv>:&nbsp;</b></span>Okay thank you</div><!--end:1701201161937--><><!--begin:1701201189596--><div class=\'co\'><span class=\'notranslate\'><b>Drew<timestamp_1701201189_co>:&nbsp;</b></span>Anything else I can help with?</div><!--end:1701201189596--><><!--begin:1701201190421--><div class=\'cv\'><span class=\'notranslate\'><b>caroline<timestamp_1701201190_cv>:&nbsp;</b></span>Thats all the questions I have. Have a good day</div><!--end:1701201190421--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Where is the Atlanta 40 hour HAZMAT training location?\r\nDrew has joined the chat.\r\nDrew: Hello Caroline, the Atlanta location is 1231 Hwy 54 W, Fayetteville, GA 30214.\r\ncaroline: Okay great - and that is for the class next week?\r\ncaroline: December 5th -8th \r\nDrew: Yep.\r\ncaroline: Do you know the hours of the class?\r\ncaroline: when it starts and ends?\r\nDrew: It start at 8:00 a.m. and ends roughly at 6:00 p.m.\r\ncaroline: Okay thank you\r\nDrew: Anything else I can help with?\r\ncaroline: Thats all the questions I have. Have a good day\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('325921399CN', 1701282888, 1701283220, 2, 23, 23, 5, 0, 0, 0, 0, 2256, 0, 0, 0, 0, 'Bankole Arowobusoye', 'Bankarow@yahoo.com', '66.249.100.244', 'f47472b64b44090c3550156b07f3edd4', 'Select Area of Inquiry:-_-Other-cus-Company-_-Kiewit-cus-', 'I am inquiring about your 40 hour Hazwoper training. Is there a requirement for an additional 3 days employer supervised field training after doing the course with you?', '<div class=\'ca\'><div class=\'info_box\'><i>I am inquiring about your 40 hour Hazwoper training. Is there a requirement for an additional 3 days employer supervised field training after doing the course with you?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1701282890445--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701282890_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Bankole Arowobusoye</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1701282890445--><><!--begin:1701282909409--><div class=\'cv\'><span class=\'notranslate\'><b>Bankole Arowobusoye<timestamp_1701282909_cv>:&nbsp;</b></span>good</div><!--end:1701282909409--><><!--begin:1701283037589--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701283037_co>:&nbsp;</b></span>We do not do the 3 day field training after the initial 40-Hours of training and dress-out exercises are complete.</div><!--end:1701283037589--><><!--begin:1701283073052--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701283072_co>:&nbsp;</b></span>Those are usually done on the job along with job specfic training.  </div><!--end:1701283073052--><><!--begin:1701283120847--><div class=\'cv\'><span class=\'notranslate\'><b>Bankole Arowobusoye<timestamp_1701283121_cv>:&nbsp;</b></span>ok</div><!--end:1701283120847--><><!--begin:1701283135734--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701283135_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1701283135734--><><!--begin:1701283137472--><div class=\'cv\'><span class=\'notranslate\'><b>Bankole Arowobusoye<timestamp_1701283138_cv>:&nbsp;</b></span>Thanks</div><!--end:1701283137472--><><!--begin:1701283204924--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701283204_co>:&nbsp;</b></span>You are welcome!</div><!--end:1701283204924--><><!--begin:1701283221042--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701283220_co>:&nbsp;</b></span>Is there anything else I can help you with today?</div><!--end:1701283221042--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I am inquiring about your 40 hour Hazwoper training. Is there a requirement for an additional 3 days employer supervised field training after doing the course with you?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Bankole Arowobusoye!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBankole Arowobusoye: good\r\nTiffany: We do not do the 3 day field training after the initial 40-Hours of training and dress-out exercises are complete.\r\nTiffany: Those are usually done on the job along with job specfic training.  \r\nBankole Arowobusoye: ok\r\nTiffany: Is there anything else I can assist you with today?\r\nBankole Arowobusoye: Thanks\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can help you with today?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('326080765T3', 1701442256, 1701442676, 2, 23, 26, 5, 0, 0, 5, 0, 3085, 486, 0, 0, 0, 'Vicki Brown', 'vibrown@llu.edu', '143.197.222.231', '9837a82d3a27d60f604d144e64a85376', 'Select Area of Inquiry:-_-Other-cus-Company-_-Loma Linda University Health -cus-', 'Is there a representative in my area that I can email?  I used to email Abe Baker, but his email that I had doesn\'t work. \r\nWe have 2 people that need 40-Hour Hazwoper in-person training. I\'d like to see a schedule, get prices, possibly a quote and work through a representative. \r\nI look forward to hearing from someone. Thank you, Vicki', '<div class=\'ca\'><div class=\'info_box\'><i>Is there a representative in my area that I can email?  I used to email Abe Baker, but his email that I had doesn\'t work. \r\nWe have 2 people that need 40-Hour Hazwoper in-person training. I\'d like to see a schedule, get prices, possibly a quote and work through a representative. \r\nI look forward to hearing from someone. Thank you, Vicki</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1701442258872--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701442258_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Vicki Brown</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1701442258872--><><!--begin:1701442283082--><div class=\'cv\'><span class=\'notranslate\'><b>Vicki Brown<timestamp_1701442283_cv>:&nbsp;</b></span>Hi Tiffany. I&#39;m very blessed! You?</div><!--end:1701442283082--><><!--begin:1701442303026--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701442302_co>:&nbsp;</b></span>Great news! Blessed as well.</div><!--end:1701442303026--><><!--begin:1701442339424--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701442339_co>:&nbsp;</b></span>You can always email into <a href=\'mailto:customerservice@csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>customerservice@csregs.com</a> for assistance </div><!--end:1701442339424--><><!--begin:1701442352700--><div class=\'cv\'><span class=\'notranslate\'><b>Vicki Brown<timestamp_1701442352_cv>:&nbsp;</b></span>can you get me hooked up with a new rep?</div><!--end:1701442352700--><><!--begin:1701442357265--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701442357_co>:&nbsp;</b></span>I will get your emails and if I cannot respond Tracy can assist you.</div><!--end:1701442357265--><><!--begin:1701442387798--><div class=\'cv\'><span class=\'notranslate\'><b>Vicki Brown<timestamp_1701442387_cv>:&nbsp;</b></span>Okay, I will use the email you sent to start.</div><!--end:1701442387798--><><!--begin:1701442417193--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701442417_co>:&nbsp;</b></span>We have restructured a bit so we do not have specific reps for each customer but if you prefer only one point of contact I am happy to be that for you.</div><!--end:1701442417193--><><!--begin:1701442448611--><div class=\'cv\'><span class=\'notranslate\'><b>Vicki Brown<timestamp_1701442448_cv>:&nbsp;</b></span>Okay, I understand.  that&#39;s all I needed. Thank you so much and have a wonderful day.</div><!--end:1701442448611--><><!--begin:1701442495844--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1701442495_co>:&nbsp;</b></span>You are welcome and you have a wonderful day as well!!</div><!--end:1701442495844--><><!--begin:1701442512253--><div class=\'cv\'><span class=\'notranslate\'><b>Vicki Brown<timestamp_1701442512_cv>:&nbsp;</b></span>Thanks. </div><!--end:1701442512253--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Is there a representative in my area that I can email?  I used to email Abe Baker, but his email that I had doesn\'t work. \r\nWe have 2 people that need 40-Hour Hazwoper in-person training. I\'d like to see a schedule, get prices, possibly a quote and work through a representative. \r\nI look forward to hearing from someone. Thank you, Vicki\r\nTiffany has joined the chat.\r\nTiffany: Hi, Vicki Brown!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nVicki Brown: Hi Tiffany. I&#39;m very blessed! You?\r\nTiffany: Great news! Blessed as well.\r\nTiffany: You can always email into mailto:customerservice@csregs.com for assistance \r\nVicki Brown: can you get me hooked up with a new rep?\r\nTiffany: I will get your emails and if I cannot respond Tracy can assist you.\r\nVicki Brown: Okay, I will use the email you sent to start.\r\nTiffany: We have restructured a bit so we do not have specific reps for each customer but if you prefer only one point of contact I am happy to be that for you.\r\nVicki Brown: Okay, I understand.  that&#39;s all I needed. Thank you so much and have a wonderful day.\r\nTiffany: You are welcome and you have a wonderful day as well!!\r\nVicki Brown: Thanks. \r\nChat closed by the operator. Chat has ended.\r\n\r\n');
