The site keeps shutting down and will lose connection. This has been happening all day. This also has been leading me to have to rewatch and listen to almost whole modules. What can be done to fix this issue
Tiffany has joined the chat.
Ava Ricciardi: hi Tiffany do you know how to fix this issue if it arises again so that I do not have to redo sections
Tiffany: One moment let me look you up please
Tiffany: I am having my tier 2 support look into what you say but that will take time.
Ava Ricciardi: okay
Tiffany: Hi, Ava Ricciardi!My name is Tiffany. Welcome to ComplyChat!How are you today? s 
Tiffany: From what I can see it may be issolated to you as I have not experienced any bumping out
Tiffany: You are the first to report the issue as well
Tiffany: DO you have strong internet connection
Ava Ricciardi: Yes, other websites were working and i had IT check to make sure
Ava Ricciardi: It will go back and forth between working perfectly and then glitching taking me back to the login page, even though I was making sure to stay active on the page
Tiffany: Okay thank you.  As I said I will send this to my team to look into further and hopefully we can get it resolved.
Tiffany: WHat browser have you been using?
Ava Ricciardi: Microsoft edge 
Tiffany: If you can try another browser I would suggest Google Chrome
Ava Ricciardi: okay if it happens again i will try to switch to google chrome however my company works almost fully on microsoft
Tiffany: I understand
Tiffany: Is there anything else I can do for you at this time?
Ava Ricciardi: no not at this time thank you
Tiffany: You are welcome
Tiffany: If think of anything else my name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!
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