I received a Course Authorization from you for an annual refresher.  This is curious, I authorized no such course. Further, we here at ARA found last year's course unsatisfactory and we have no intention of using Compliance for further training. 
Tiffany has joined the chat.
Tiffany: Hi, Alan Guarino!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Alan Guarino: Well, thank you.
Tiffany: I do not show you are registered for any course.  If you forward me the email I can look at it and see if it was sent from us and by who.
Tiffany: mailto:customerservice@csregs.com
Alan Guarino: OK, bear with me.
Tiffany: I will.
Alan Guarino: On the way...
Tiffany: GOt it
Tiffany: That email is from us but is dated 01/24/2023 so it was sent almost a year ago.  
Tiffany: It was for your 2023 course that you were registered for.  
Alan Guarino: Funny, I got it this morning.
Tiffany: That is strange. 
Alan Guarino: I&#39;m looking at it now.
Tiffany: I am not sure why you received it this morning but I will look into this more on my end.  But you are NOT registered for any course this year.   
Alan Guarino: OK, I guess that answers my concern.
Tiffany: Is there anything else I can assist you with today?
Alan Guarino: No, I think we are good. Thank you Tiffany.
Tiffany: You are welcome!
Tiffany: Have a great and safe rest of your day!
Alan Guarino: Thank you. You as well.
Chat closed by the visitor. Chat has ended.

