During my assessment I completed a question, but the next button is not working. I tried to exit the module and enter again, but it is still getting stuck on that question. 
Tiffany has joined the chat.
Tiffany: Hi, ally maniscalco!My name is Tiffany. Welcome to ComplyChat!How are you today? 
ally maniscalco: Hi, I am well how are you?
Tiffany: I am good thank you
ally maniscalco: glad to hear 
Tiffany: Reasons this error may have occurred are:Allowing the training to time out due to inactivity of 10 minutes or moreImproperly exiting the training courseUsing an unsupported browser
Tiffany: To ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.If you are not active, log out of the course. To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  
ally maniscalco: I&#39;ve been using chrome as my browser for the other trainings, I have not logged out or been in active 
ally maniscalco: do you think I should try to log out and log back in? 
Tiffany: I did pull your history and I show your account timed out a couple times due to inactivity.  I have passed you through the current modules lesson.  You can now proceed forward.
ally maniscalco: Yes, I did time out a few times earlier, this particular time I dont think that happened, but thank you so much for you help that is good to know 
ally maniscalco: I appreciate your help! 
Tiffany: You will need to refresh your page to see the next module as available.  
Tiffany: My pleasure!
ally maniscalco: Yes, I see it now 
ally maniscalco: Have a great day 
Tiffany: Is there anything else I can assist you with?
ally maniscalco: That is all, thank you again 
Tiffany: You are welcome! Have a great day!
Chat closed by the visitor. Chat has ended.

