<div class='ca'><div class='info_box'><i>Hi,  I cannot find my Aug 02, 2021 HAZWOPER 8-HR Refresher Certificate.  Can I have a replacement sent to me? What would the cost of this be? </i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1643138078048--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1643138078_co>:&nbsp;</b></span>Hi, <span class='notranslate'>William David Robinson</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1643138078048--><><!--begin:1643138115767--><div class='cv'><span class='notranslate'><b>William David Robinson<timestamp_1643138116_cv>:&nbsp;</b></span>Doing well, and you?</div><!--end:1643138115767--><><!--begin:1643138127656--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1643138127_co>:&nbsp;</b></span>I am good thank you</div><!--end:1643138127656--><><!--begin:1643138140127--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1643138140_co>:&nbsp;</b></span>There are a couple things I need to check:<br><br>1. If you are still employed at the company who ordered the training, you can request a replacement by clicking this link:<br><a href='https://csregs.com/pages/certificate-request-for-sponsoring-employer' target='_blank' rel='noopener noreferrer'>https://csregs.com/pages/certificate-request-for-sponsoring-employer</a><br><br>2. If you&#39;re no longer employed at that company (i.e. you or your new employer are requesting a replacement certificate) you need to obtain written permission from your prior employer. <br><br>We&#39;ve made the process easy by listing the steps and a form to release the certificate on this webpage: <br> <br><a href='https://csregs.com/pages/certificate-request-for-employees-and-new-employers' target='_blank' rel='noopener noreferrer'>https://csregs.com/pages/certificate-request-for-employees-and-new-employers</a><br><br>There is a $10.00 PER CLASS fee for all replacements. <br><br>Do either of these options resolve your question?</div><!--end:1643138140127--><><!--begin:1643138186176--><div class='cv'><span class='notranslate'><b>William David Robinson<timestamp_1643138186_cv>:&nbsp;</b></span>Okay, good deal. I am still employed at the company.  I will use the first link. Thank you!</div><!--end:1643138186176--><><!--begin:1643138226219--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1643138226_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br></div><!--end:1643138226219--><><!--begin:1643138274154--><div class='cv'><span class='notranslate'><b>William David Robinson<timestamp_1643138274_cv>:&nbsp;</b></span>I have clicked the first link that was sent, but I am not seeing anything on the associated page that allows me to make the request. </div><!--end:1643138274154--><><!--begin:1643138388917--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1643138388_co>:&nbsp;</b></span>Try this one</div><!--end:1643138388917--><><!--begin:1643138389510--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1643138389_co>:&nbsp;</b></span><a href='https://csregs.com/products/certificate-replacement?_pos=2&_sid=7e48c653f&_ss=r' target='_blank' rel='noopener noreferrer'>https://csregs.com/products/certificate-replacement?_pos=2&_sid=7e48c653f&_ss=r</a></div><!--end:1643138389510--><><!--begin:1643138788821--><div class='cv'><span class='notranslate'><b>William David Robinson<timestamp_1643138788_cv>:&nbsp;</b></span>Thanks! I believe I will need to fill out a release form.  Do i send that to the <a href='mailto:customerservice@csregs.com' target='_blank' rel='noopener noreferrer'>customerservice@csregs.com</a> address?</div><!--end:1643138788821--><><!--begin:1643138808553--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1643138808_co>:&nbsp;</b></span>You only need to fill out the release form if you are no longer with the company</div><!--end:1643138808553--><><!--begin:1643138836867--><div class='cv'><span class='notranslate'><b>William David Robinson<timestamp_1643138836_cv>:&nbsp;</b></span>Oh okay.  So just add the replacement cert to my cart with my name attached to it and order?</div><!--end:1643138836867--><><!--begin:1643138870969--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1643138870_co>:&nbsp;</b></span>Yes and then I will get you the  Aug 02, 2021 HAZWOPER 8-HR Refresher Certificate</div><!--end:1643138870969--><><!--begin:1643138899881--><div class='cv'><span class='notranslate'><b>William David Robinson<timestamp_1643138900_cv>:&nbsp;</b></span>Awesome!  About to place the order for mailed and digital copies now. </div><!--end:1643138899881--><><!--begin:1643138945674--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1643138945_co>:&nbsp;</b></span>When we mail a copy it goes to the company address on file is that okay?</div><!--end:1643138945674--><><!--begin:1643139012185--><div class='cv'><span class='notranslate'><b>William David Robinson<timestamp_1643139012_cv>:&nbsp;</b></span>Is the address 985 Madison Ave Suite 2C Madison, MS?</div><!--end:1643139012185--><><!--begin:1643139020392--><div class='cv'><span class='notranslate'><b>William David Robinson<timestamp_1643139020_cv>:&nbsp;</b></span>986*</div><!--end:1643139020392--><><!--begin:1643139160399--><div class='cv'><span class='notranslate'><b>William David Robinson<timestamp_1643139160_cv>:&nbsp;</b></span>Either way it&#39;s fine. As long as the digital version comes to my email (<a href='mailto:david.robinson3@woodplc.com' target='_blank' rel='noopener noreferrer'>david.robinson3@woodplc.com</a>). </div><!--end:1643139160399--><><!--begin:1643139183500--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1643139183_co>:&nbsp;</b></span>Yes that is the correct address</div><!--end:1643139183500--><><!--begin:1643139195139--><div class='cv'><span class='notranslate'><b>William David Robinson<timestamp_1643139195_cv>:&nbsp;</b></span>Awesome! Placing order now</div><!--end:1643139195139--><><!--begin:1643139204163--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1643139204_co>:&nbsp;</b></span>Sounds good!</div><!--end:1643139204163--><><!--begin:1643139407892--><div class='cv'><span class='notranslate'><b>William David Robinson<timestamp_1643139408_cv>:&nbsp;</b></span>Order placed.  Thank you so much for your help!</div><!--end:1643139407892--><><!--begin:1643139436307--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1643139436_co>:&nbsp;</b></span>My pleasure! Is there anything else you need before I let you go? </div><!--end:1643139436307--><><!--begin:1643139467415--><div class='cv'><span class='notranslate'><b>William David Robinson<timestamp_1643139467_cv>:&nbsp;</b></span>I think I am good now! Thanks again and have a good day!</div><!--end:1643139467415--><><!--begin:1643139561564--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1643139561_co>:&nbsp;</b></span>My name is <span class='notranslate'>Tiffany</span>, and you can reach me via email at: <a tag='link' href='mailto:CustomerService@csregs.com' class='notranslate' target='_blank'>CustomerService@csregs.com</a> or by phone at <a href='tel:8007112706' target='_blank' rel='noopener noreferrer'>800-711-2706</a><br><br>Have a great day!</div><!--end:1643139561564--><><div class='cl'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>