INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('337219235B4', 1712580705, 1712583611, 2, 23, 5, 3, 0, 0, 0, 0, 7007, 0, 0, 0, 0, 'Robert', 'rlkowalczyk@verizon.net', '108.52.170.6', '3782e8a7a056caeeb4e993bcea791139', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Indeendent-cus-', 'Can I receive the completion certificate via email?  I need the certificate by Wednesday April 10 and cannot wait for the certificate by mail.', '<div class=\'ca\'><div class=\'info_box\'><i>Can I receive the completion certificate via email?  I need the certificate by Wednesday April 10 and cannot wait for the certificate by mail.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712580710070--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712580709_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Robert</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712580710070--><><!--begin:1712580748291--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712580748_co>:&nbsp;</b></span>Yes you can request an expedited certificate at a small fee</div><!--end:1712580748291--><><!--begin:1712580760549--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712580760_co>:&nbsp;</b></span>To place an order use the following link: <a href=\'https://www.csregs.com/Replacement-Certificate?whence=\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.csregs.com/Replacement-Certificate?whence=</a></div><!--end:1712580760549--><><!--begin:1712580770590--><div class=\'cv\'><span class=\'notranslate\'><b>Robert<timestamp_1712580770_cv>:&nbsp;</b></span>What is the fee?</div><!--end:1712580770590--><><!--begin:1712580777618--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712580777_co>:&nbsp;</b></span>$10</div><!--end:1712580777618--><><!--begin:1712580852400--><div class=\'cv\'><span class=\'notranslate\'><b>Robert<timestamp_1712580852_cv>:&nbsp;</b></span>When do I request that, there is no option for that in the checkout.</div><!--end:1712580852400--><><!--begin:1712580964947--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712580964_co>:&nbsp;</b></span>Did you complete the course? You can place the certificate request now and we will get you the PDF within 24 hours.  Usually it is completed the same day if the order is place early enough. </div><!--end:1712580964947--><><!--begin:1712581004703--><div class=\'cv\'><span class=\'notranslate\'><b>Robert<timestamp_1712581004_cv>:&nbsp;</b></span>I have not completed the course yet.</div><!--end:1712581004703--><><!--begin:1712581037154--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712581037_co>:&nbsp;</b></span>Okay once you complete the course then place the certificate request order.  </div><!--end:1712581037154--><><!--begin:1712581121952--><div class=\'cv\'><span class=\'notranslate\'><b>Robert<timestamp_1712581121_cv>:&nbsp;</b></span>I added the fee to the cart and going through check out.</div><!--end:1712581121952--><><!--begin:1712581158140--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712581158_co>:&nbsp;</b></span>Okay that is fine.  Do you plan to complete the course today?</div><!--end:1712581158140--><><!--begin:1712581173652--><div class=\'cv\'><span class=\'notranslate\'><b>Robert<timestamp_1712581173_cv>:&nbsp;</b></span>Hopefully tomorrow</div><!--end:1712581173652--><><!--begin:1712581259773--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712581259_co>:&nbsp;</b></span>Okay I will keep an eye on it.  If you place the cert request order I will process it after you have completed the course.   </div><!--end:1712581259773--><><!--begin:1712581340493--><div class=\'cv\'><span class=\'notranslate\'><b>Robert<timestamp_1712581340_cv>:&nbsp;</b></span>Ok, thanks.</div><!--end:1712581340493--><><!--begin:1712581434078--><div class=\'cv\'><span class=\'notranslate\'><b>Robert<timestamp_1712581434_cv>:&nbsp;</b></span>Where do I access the course after submitting payment?</div><!--end:1712581434078--><><!--begin:1712581466608--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712581466_co>:&nbsp;</b></span>You will get an email to set up an account and log into the training site at <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1712581466608--><><!--begin:1712581490967--><div class=\'cv\'><span class=\'notranslate\'><b>Robert<timestamp_1712581490_cv>:&nbsp;</b></span>I already have an account.</div><!--end:1712581490967--><><!--begin:1712581686582--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712581686_co>:&nbsp;</b></span>You set up an account on the main website for purchasing (<a href=\'http://www.csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>www.csregs.com</a>) but you will also need to set up a new account on the training site at <a href=\'https://csregsonline.com\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a> for completing the training</div><!--end:1712581686582--><><!--begin:1712581849762--><div class=\'cv\'><span class=\'notranslate\'><b>Robert<timestamp_1712581849_cv>:&nbsp;</b></span>There is no option to setup an account, only login.  I tried my username and password and they will not work.</div><!--end:1712581849762--><><!--begin:1712581884046--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712581883_co>:&nbsp;</b></span>Did you set an email from the system?  You need to use the first link in that email to set up your account</div><!--end:1712581884046--><><!--begin:1712582609373--><div class=\'cv\'><span class=\'notranslate\'><b>Robert<timestamp_1712582609_cv>:&nbsp;</b></span>I started the course, completed the course overview, but cannot proceed to lesson 1.</div><!--end:1712582609373--><><!--begin:1712582636507--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712582636_co>:&nbsp;</b></span>After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  <br> <br>Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  <br><br>Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. </div><!--end:1712582636507--><><!--begin:1712582771198--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712582771_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1712582771198--><><!--begin:1712583605154--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712583605_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1712583605154--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Can I receive the completion certificate via email?  I need the certificate by Wednesday April 10 and cannot wait for the certificate by mail.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Robert!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Yes you can request an expedited certificate at a small fee\r\nTiffany: To place an order use the following link: https://www.csregs.com/Replacement-Certificate?whence=\r\nRobert: What is the fee?\r\nTiffany: $10\r\nRobert: When do I request that, there is no option for that in the checkout.\r\nTiffany: Did you complete the course? You can place the certificate request now and we will get you the PDF within 24 hours.  Usually it is completed the same day if the order is place early enough. \r\nRobert: I have not completed the course yet.\r\nTiffany: Okay once you complete the course then place the certificate request order.  \r\nRobert: I added the fee to the cart and going through check out.\r\nTiffany: Okay that is fine.  Do you plan to complete the course today?\r\nRobert: Hopefully tomorrow\r\nTiffany: Okay I will keep an eye on it.  If you place the cert request order I will process it after you have completed the course.   \r\nRobert: Ok, thanks.\r\nRobert: Where do I access the course after submitting payment?\r\nTiffany: You will get an email to set up an account and log into the training site at https://csregsonline.com/\r\nRobert: I already have an account.\r\nTiffany: You set up an account on the main website for purchasing (http://www.csregs.com) but you will also need to set up a new account on the training site at https://csregsonline.com for completing the training\r\nRobert: There is no option to setup an account, only login.  I tried my username and password and they will not work.\r\nTiffany: Did you set an email from the system?  You need to use the first link in that email to set up your account\r\nRobert: I started the course, completed the course overview, but cannot proceed to lesson 1.\r\nTiffany: After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. \r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('33722470253', 1712586189, 1712586469, 2, 23, 22, 4, 0, 0, 5, 0, 3229, 0, 0, 0, 0, 'Sarah Munday', 's.munday@iwscorp.com', '104.55.68.53', 'd6d941ab2726b5f26fcc8c7322fe12ac', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Existing Registration-cus-Company-_-IWS-cus-', 'Morning! I purchased an H2S Oil and gas course on April 5. The purchase info is SO13364. I think it might accidentally be in my name when I was purchasing the course for an employee. Can you please switch it to his name? ', '<div class=\'ca\'><div class=\'info_box\'><i>Morning! I purchased an H2S Oil and gas course on April 5. The purchase info is SO13364. I think it might accidentally be in my name when I was purchasing the course for an employee. Can you please switch it to his name? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712586193309--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712586193_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sarah Munday</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712586193309--><><!--begin:1712586204473--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Munday<timestamp_1712586202_cv>:&nbsp;</b></span>Greta, thanks</div><!--end:1712586204473--><><!--begin:1712586208720--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Munday<timestamp_1712586206_cv>:&nbsp;</b></span>great*</div><!--end:1712586208720--><><!--begin:1712586267496--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712586267_co>:&nbsp;</b></span>Can I get the correct students email address and name please?</div><!--end:1712586267496--><><!--begin:1712586282269--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712586282_co>:&nbsp;</b></span>I do not see it is currently assigned to anyone</div><!--end:1712586282269--><><!--begin:1712586352263--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Munday<timestamp_1712586349_cv>:&nbsp;</b></span>Jared Mitchell</div><!--end:1712586352263--><><!--begin:1712586357294--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Munday<timestamp_1712586355_cv>:&nbsp;</b></span><a href=\'mailto:j.mitchell@iwscorp.com\' target=\'_blank\' rel=\'noopener noreferrer\'>j.mitchell@iwscorp.com</a></div><!--end:1712586357294--><><!--begin:1712586383174--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712586383_co>:&nbsp;</b></span>I have sent him a course invite to set up his account and start training</div><!--end:1712586383174--><><!--begin:1712586397117--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Munday<timestamp_1712586394_cv>:&nbsp;</b></span>Wonderful! I will let him know</div><!--end:1712586397117--><><!--begin:1712586407963--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712586407_co>:&nbsp;</b></span>Is there anything else I can assist you with today&gt;?</div><!--end:1712586407963--><><!--begin:1712586433182--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Munday<timestamp_1712586430_cv>:&nbsp;</b></span>That should be it!</div><!--end:1712586433182--><><!--begin:1712586436214--><div class=\'cv\'><span class=\'notranslate\'><b>Sarah Munday<timestamp_1712586433_cv>:&nbsp;</b></span>Thank you</div><!--end:1712586436214--><><!--begin:1712586438694--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712586438_co>:&nbsp;</b></span>You are welcome!</div><!--end:1712586438694--><><!--begin:1712586442417--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712586442_co>:&nbsp;</b></span>Have a safe day!</div><!--end:1712586442417--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Morning! I purchased an H2S Oil and gas course on April 5. The purchase info is SO13364. I think it might accidentally be in my name when I was purchasing the course for an employee. Can you please switch it to his name? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Sarah Munday!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSarah Munday: Greta, thanks\r\nSarah Munday: great*\r\nTiffany: Can I get the correct students email address and name please?\r\nTiffany: I do not see it is currently assigned to anyone\r\nSarah Munday: Jared Mitchell\r\nSarah Munday: mailto:j.mitchell@iwscorp.com\r\nTiffany: I have sent him a course invite to set up his account and start training\r\nSarah Munday: Wonderful! I will let him know\r\nTiffany: Is there anything else I can assist you with today&gt;?\r\nSarah Munday: That should be it!\r\nSarah Munday: Thank you\r\nTiffany: You are welcome!\r\nTiffany: Have a safe day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('337234361QY', 1712595858, 1712597174, 2, 23, 33, 9, 0, 0, 5, 0, 6640, 0, 0, 0, 0, 'Ray', 'rvillano@fsmgroup.us', '65.124.216.22', '915426cc1d5b1b3e124585137ac53488', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-FSM Group-cus-', 'Where can I find information on the 8 hour in person training for HAZWOPER certification?', '<div class=\'ca\'><div class=\'info_box\'><i>Where can I find information on the 8 hour in person training for HAZWOPER certification?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712595859635--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712595859_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ray</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712595859635--><><!--begin:1712595895835--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712595895_co>:&nbsp;</b></span>If you select the below link it will bring you to the 8-Hour HAZWOPER Refresher schedule which you can use as a reference for when the dress-out classes are scheduled.</div><!--end:1712595895835--><><!--begin:1712595886237--><div class=\'cv\'><span class=\'notranslate\'><b>Ray<timestamp_1712595899_cv>:&nbsp;</b></span>Great, you?</div><!--end:1712595886237--><><!--begin:1712595901602--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712595901_co>:&nbsp;</b></span><a href=\'https://www.csregs.com/OSHA-8-Hour-HAZWOPER-Refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.csregs.com/OSHA-8-Hour-HAZWOPER-Refresher</a></div><!--end:1712595901602--><><!--begin:1712595919178--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712595919_co>:&nbsp;</b></span>You would need to choose the Training Preference as: 8 Hour HAZWOPER Annual Refresher Seminar  or Seminar CAL-OSHA to see the California dates.</div><!--end:1712595919178--><><!--begin:1712595927187--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712595927_co>:&nbsp;</b></span>I am good thanks!</div><!--end:1712595927187--><><!--begin:1712596002395--><div class=\'cv\'><span class=\'notranslate\'><b>Ray<timestamp_1712596016_cv>:&nbsp;</b></span>I just completed my 40 hour and received my certificate, now i need the 8 hour hands on course, does the refresher complete those requirements?</div><!--end:1712596002395--><><!--begin:1712596117699--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712596117_co>:&nbsp;</b></span>The dressout classes are held the  same time as our 8-Hour HAZWOPER classes you would just use the schedule as a reference for when the dress-out classes are scheduled</div><!--end:1712596117699--><><!--begin:1712596124646--><div class=\'cv\'><span class=\'notranslate\'><b>Ray<timestamp_1712596138_cv>:&nbsp;</b></span>thank you!</div><!--end:1712596124646--><><!--begin:1712596167928--><div class=\'cv\'><span class=\'notranslate\'><b>Ray<timestamp_1712596181_cv>:&nbsp;</b></span>How long after the 40 hour on line class is complete do you to complete the dressout class?</div><!--end:1712596167928--><><!--begin:1712596313927--><div class=\'cv\'><span class=\'notranslate\'><b>Ray<timestamp_1712596327_cv>:&nbsp;</b></span>Tiffany, are you still there?</div><!--end:1712596313927--><><!--begin:1712596339371--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712596339_co>:&nbsp;</b></span>Ray you have 90 days to complete the entire course for the 40-Hour HAZWOPER standard version</div><!--end:1712596339371--><><!--begin:1712596336797--><div class=\'cv\'><span class=\'notranslate\'><b>Ray<timestamp_1712596350_cv>:&nbsp;</b></span>thank you</div><!--end:1712596336797--><><!--begin:1712596378500--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712596378_co>:&nbsp;</b></span>So if you started your course in March you have until June to complete hands-on training and then go back online to complete the final exam.</div><!--end:1712596378500--><><!--begin:1712596400932--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712596400_co>:&nbsp;</b></span>I do not see you have completed online training with us though.</div><!--end:1712596400932--><><!--begin:1712596406332--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712596406_co>:&nbsp;</b></span>Are you the student?</div><!--end:1712596406332--><><!--begin:1712596410658--><div class=\'cv\'><span class=\'notranslate\'><b>Ray<timestamp_1712596424_cv>:&nbsp;</b></span>That is correct, it was completed elsewhere.</div><!--end:1712596410658--><><!--begin:1712596455430--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712596455_co>:&nbsp;</b></span>Oh we cannot complete your hands-on dress-out training if you did not do our online 40-Hour HAZWOPER course.</div><!--end:1712596455430--><><!--begin:1712596483068--><div class=\'cv\'><span class=\'notranslate\'><b>Ray<timestamp_1712596496_cv>:&nbsp;</b></span>So i can not take a standalone 8 hour refresher??</div><!--end:1712596483068--><><!--begin:1712596646181--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712596646_co>:&nbsp;</b></span>You can take the 8-Hour HAZWOPER Refresher with us but that will be the certification you receive.  We will not issue a dress-out practical portion certificate.    </div><!--end:1712596646181--><><!--begin:1712596902253--><div class=\'cv\'><span class=\'notranslate\'><b>Ray<timestamp_1712596915_cv>:&nbsp;</b></span>Can you explain why I cannot receive the dress out particle portion if I take the course from you?</div><!--end:1712596902253--><><!--begin:1712596916210--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712596916_co>:&nbsp;</b></span>Do you understand?  We will issue you an 8-Hour HAZWOPER Refresher certificate if you complete that class with us but since you have not completed the online 40-Hour HAZWOPER course with us we cannot issue a dress-out practical portion certificate.  </div><!--end:1712596916210--><><!--begin:1712596971037--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712596970_co>:&nbsp;</b></span>We cannot complete the certification for another company&#39;s 40-Hour HAZWOPER course</div><!--end:1712596971037--><><!--begin:1712596993445--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712596993_co>:&nbsp;</b></span>It is our policy.</div><!--end:1712596993445--><><!--begin:1712597008118--><div class=\'cv\'><span class=\'notranslate\'><b>Ray<timestamp_1712597021_cv>:&nbsp;</b></span>I am not asking for anything other than an 8 hour dressout certification.</div><!--end:1712597008118--><><!--begin:1712597096525--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712597096_co>:&nbsp;</b></span>As our dressout is an add on to our online training course it cannot be taken as a stand alone course. </div><!--end:1712597096525--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Where can I find information on the 8 hour in person training for HAZWOPER certification?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ray!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: If you select the below link it will bring you to the 8-Hour HAZWOPER Refresher schedule which you can use as a reference for when the dress-out classes are scheduled.\r\nRay: Great, you?\r\nTiffany: https://www.csregs.com/OSHA-8-Hour-HAZWOPER-Refresher\r\nTiffany: You would need to choose the Training Preference as: 8 Hour HAZWOPER Annual Refresher Seminar  or Seminar CAL-OSHA to see the California dates.\r\nTiffany: I am good thanks!\r\nRay: I just completed my 40 hour and received my certificate, now i need the 8 hour hands on course, does the refresher complete those requirements?\r\nTiffany: The dressout classes are held the  same time as our 8-Hour HAZWOPER classes you would just use the schedule as a reference for when the dress-out classes are scheduled\r\nRay: thank you!\r\nRay: How long after the 40 hour on line class is complete do you to complete the dressout class?\r\nRay: Tiffany, are you still there?\r\nTiffany: Ray you have 90 days to complete the entire course for the 40-Hour HAZWOPER standard version\r\nRay: thank you\r\nTiffany: So if you started your course in March you have until June to complete hands-on training and then go back online to complete the final exam.\r\nTiffany: I do not see you have completed online training with us though.\r\nTiffany: Are you the student?\r\nRay: That is correct, it was completed elsewhere.\r\nTiffany: Oh we cannot complete your hands-on dress-out training if you did not do our online 40-Hour HAZWOPER course.\r\nRay: So i can not take a standalone 8 hour refresher??\r\nTiffany: You can take the 8-Hour HAZWOPER Refresher with us but that will be the certification you receive.  We will not issue a dress-out practical portion certificate.    \r\nRay: Can you explain why I cannot receive the dress out particle portion if I take the course from you?\r\nTiffany: Do you understand?  We will issue you an 8-Hour HAZWOPER Refresher certificate if you complete that class with us but since you have not completed the online 40-Hour HAZWOPER course with us we cannot issue a dress-out practical portion certificate.  \r\nTiffany: We cannot complete the certification for another company&#39;s 40-Hour HAZWOPER course\r\nTiffany: It is our policy.\r\nRay: I am not asking for anything other than an 8 hour dressout certification.\r\nTiffany: As our dressout is an add on to our online training course it cannot be taken as a stand alone course. \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3372346569M', 1712596144, 1712597116, 2, 23, 23, 4, 0, 0, 5, 0, 3810, 0, 0, 0, 0, 'Andrew Volz', 'Andrew_volz@woodbridgegroup.com', '12.13.120.194', '6f572dc2e0d427fc590db8db7f9bf38f', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Woodbridge-cus-', 'I am scheduling some employees for the 24hr hazwoper course in KC missouri. The discount section says early bird for registering 21+ days in advance. Today is 22 days out but it is not showing the discount? ', '<div class=\'ca\'><div class=\'info_box\'><i>I am scheduling some employees for the 24hr hazwoper course in KC missouri. The discount section says early bird for registering 21+ days in advance. Today is 22 days out but it is not showing the discount? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712596147461--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712596147_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Andrew Volz</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712596147461--><><!--begin:1712596156511--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Volz<timestamp_1712596156_cv>:&nbsp;</b></span>Good how are you</div><!--end:1712596156511--><><!--begin:1712596169467--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712596169_co>:&nbsp;</b></span>Good thanks</div><!--end:1712596169467--><><!--begin:1712596189465--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Volz<timestamp_1712596189_cv>:&nbsp;</b></span>MY question is about the early bird discounts for 24hr hazwoper class registration</div><!--end:1712596189465--><><!--begin:1712596217556--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712596217_co>:&nbsp;</b></span>One moment and I will take a look&#39;</div><!--end:1712596217556--><><!--begin:1712596525428--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712596525_co>:&nbsp;</b></span>I do see that.</div><!--end:1712596525428--><><!--begin:1712596565436--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712596565_co>:&nbsp;</b></span>If you place an order today for that class I will manually correct the price from the $775 to the $625.</div><!--end:1712596565436--><><!--begin:1712596596379--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712596596_co>:&nbsp;</b></span>Since the website is incorrect.  Or I can send you a quote and a payment form to submit the order.</div><!--end:1712596596379--><><!--begin:1712596636361--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Volz<timestamp_1712596636_cv>:&nbsp;</b></span>With the quote and payment form am i still able to pay with card? </div><!--end:1712596636361--><><!--begin:1712596654438--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712596654_co>:&nbsp;</b></span>Yes</div><!--end:1712596654438--><><!--begin:1712596710674--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Volz<timestamp_1712596710_cv>:&nbsp;</b></span>Okay thank you. Could i get a quote for 4 attendees?</div><!--end:1712596710674--><><!--begin:1712596734310--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712596734_co>:&nbsp;</b></span>Yes I will send you that today</div><!--end:1712596734310--><><!--begin:1712596741927--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Volz<timestamp_1712596741_cv>:&nbsp;</b></span>Thank you</div><!--end:1712596741927--><><!--begin:1712596750081--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712596749_co>:&nbsp;</b></span>You are welcome!</div><!--end:1712596750081--><><!--begin:1712597019202--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Volz<timestamp_1712597018_cv>:&nbsp;</b></span>Am I able to close this chat now?</div><!--end:1712597019202--><><!--begin:1712597077509--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Volz<timestamp_1712597077_cv>:&nbsp;</b></span>Thanks have a nice day!</div><!--end:1712597077509--><><!--begin:1712597111189--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712597111_co>:&nbsp;</b></span>Yes you as well!</div><!--end:1712597111189--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am scheduling some employees for the 24hr hazwoper course in KC missouri. The discount section says early bird for registering 21+ days in advance. Today is 22 days out but it is not showing the discount? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Andrew Volz!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAndrew Volz: Good how are you\r\nTiffany: Good thanks\r\nAndrew Volz: MY question is about the early bird discounts for 24hr hazwoper class registration\r\nTiffany: One moment and I will take a look&#39;\r\nTiffany: I do see that.\r\nTiffany: If you place an order today for that class I will manually correct the price from the $775 to the $625.\r\nTiffany: Since the website is incorrect.  Or I can send you a quote and a payment form to submit the order.\r\nAndrew Volz: With the quote and payment form am i still able to pay with card? \r\nTiffany: Yes\r\nAndrew Volz: Okay thank you. Could i get a quote for 4 attendees?\r\nTiffany: Yes I will send you that today\r\nAndrew Volz: Thank you\r\nTiffany: You are welcome!\r\nAndrew Volz: Am I able to close this chat now?\r\nAndrew Volz: Thanks have a nice day!\r\nTiffany: Yes you as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('337240224Q9', 1712601712, 1712601812, 2, 23, 22, 4, 0, 0, 0, 0, 1694, 0, 0, 0, 0, 'jackie', 'jacqueline.bode@arcadis.com', '98.197.150.91', 'c9ddf719a7dd79945d045763d03bd073', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-Arcadis-cus-', 'can you foward link to class schedule and availability for the hands-on training portion of the 40-hr hazwoper training ?', '<div class=\'ca\'><div class=\'info_box\'><i>can you foward link to class schedule and availability for the hands-on training portion of the 40-hr hazwoper training ?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712601715601--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712601715_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>jackie</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712601715601--><><!--begin:1712601731825--><div class=\'cv\'><span class=\'notranslate\'><b>jackie<timestamp_1712601732_cv>:&nbsp;</b></span>great</div><!--end:1712601731825--><><!--begin:1712601737715--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712601737_co>:&nbsp;</b></span>If you select the below link it will bring you to the 8-Hour HAZWOPER Refresher schedule which you can use as a reference for when the dress-out classes are scheduled.<br><br><a href=\'https://www.csregs.com/OSHA-8-Hour-HAZWOPER-Refresher\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.csregs.com/OSHA-8-Hour-HAZWOPER-Refresher</a><br></div><!--end:1712601737715--><><!--begin:1712601799282--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712601799_co>:&nbsp;</b></span>We currently hold the dressout classes at the same time as the 8-Hour HAZWOPER classes</div><!--end:1712601799282--><><!--begin:1712601809151--><div class=\'cv\'><span class=\'notranslate\'><b>jackie<timestamp_1712601809_cv>:&nbsp;</b></span>gotcha - thank you</div><!--end:1712601809151--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'can you foward link to class schedule and availability for the hands-on training portion of the 40-hr hazwoper training ?\r\nTiffany has joined the chat.\r\nTiffany: Hi, jackie!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\njackie: great\r\nTiffany: If you select the below link it will bring you to the 8-Hour HAZWOPER Refresher schedule which you can use as a reference for when the dress-out classes are scheduled.https://www.csregs.com/OSHA-8-Hour-HAZWOPER-Refresher\r\nTiffany: We currently hold the dressout classes at the same time as the 8-Hour HAZWOPER classes\r\njackie: gotcha - thank you\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('337303234NB', 1712664709, 1712665060, 2, 23, 10, 5, 0, 0, 5, 0, 1654, 0, 0, 0, 0, 'Rhonda', 'rmarston@shamrockconstruct.com', '70.62.71.165', 'bb2a08271ab12e7c235fc0caf14470a4', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Shamrock Construction & Remediation -cus-', 'I was trying to purchase an online class and cannot remember my password. ', '<div class=\'ca\'><div class=\'info_box\'><i>I was trying to purchase an online class and cannot remember my password. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712664712233--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712664712_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Rhonda</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712664712233--><><!--begin:1712664728017--><div class=\'cv\'><span class=\'notranslate\'><b>Rhonda<timestamp_1712664724_cv>:&nbsp;</b></span>i am good hope you are </div><!--end:1712664728017--><><!--begin:1712664756426--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712664756_co>:&nbsp;</b></span>I will send you a password reset email</div><!--end:1712664756426--><><!--begin:1712664778834--><div class=\'cv\'><span class=\'notranslate\'><b>Rhonda<timestamp_1712664774_cv>:&nbsp;</b></span>Thank you for your help</div><!--end:1712664778834--><><!--begin:1712664807495--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712664807_co>:&nbsp;</b></span>It was sent from our NetSuite system</div><!--end:1712664807495--><><!--begin:1712664848401--><div class=\'cv\'><span class=\'notranslate\'><b>Rhonda<timestamp_1712664844_cv>:&nbsp;</b></span>got it thank you </div><!--end:1712664848401--><><!--begin:1712664855103--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712664854_co>:&nbsp;</b></span>You are welcome!</div><!--end:1712664855103--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I was trying to purchase an online class and cannot remember my password. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Rhonda!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRhonda: i am good hope you are \r\nTiffany: I will send you a password reset email\r\nRhonda: Thank you for your help\r\nTiffany: It was sent from our NetSuite system\r\nRhonda: got it thank you \r\nTiffany: You are welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('337305470N9', 1712666944, 1712668111, 2, 23, 9, 6, 0, 0, 0, 1, 2825, 0, 0, 0, 0, 'Rhonda', 'rmarston@shamrockconstruct.com', '70.62.71.165', 'bb2a08271ab12e7c235fc0caf14470a4', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Shamrock Construction & Remediation -cus-', 'I am purchasing an online class for my VP but when I go to checkout it is saying mailing address. What do I need to do?', '<div class=\'ca\'><div class=\'info_box\'><i>I am purchasing an online class for my VP but when I go to checkout it is saying mailing address. What do I need to do?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712666948589--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712666948_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Rhonda</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712666948589--><><!--begin:1712667006763--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712667006_co>:&nbsp;</b></span>Enter the company address that we will send certificate via US Mail to for online courses.  </div><!--end:1712667006763--><><!--begin:1712667069663--><div class=\'cv\'><span class=\'notranslate\'><b>Rhonda<timestamp_1712667065_cv>:&nbsp;</b></span>ok so thats just for the certificate to be mailed to</div><!--end:1712667069663--><><!--begin:1712667099962--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712667099_co>:&nbsp;</b></span>Yes that is correct.</div><!--end:1712667099962--><><!--begin:1712667122301--><div class=\'cv\'><span class=\'notranslate\'><b>Rhonda<timestamp_1712667118_cv>:&nbsp;</b></span>where do i put in the information for the person taking the class</div><!--end:1712667122301--><><!--begin:1712667195597--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712667195_co>:&nbsp;</b></span>You will get an email after purchasing the training to set up or log into your group manager account in the training site at <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a> once you are logged in there you will assign the course to a user</div><!--end:1712667195597--><><!--begin:1712667249202--><div class=\'cv\'><span class=\'notranslate\'><b>Rhonda<timestamp_1712667245_cv>:&nbsp;</b></span>ok thank you - sorry i am still new to all this </div><!--end:1712667249202--><><!--begin:1712667281281--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712667281_co>:&nbsp;</b></span>No apologies neccessary </div><!--end:1712667281281--><><!--begin:1712667286546--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712667286_co>:&nbsp;</b></span>That is what I am here for</div><!--end:1712667286546--><><!--begin:1712667316128--><div class=\'cv\'><span class=\'notranslate\'><b>Rhonda<timestamp_1712667312_cv>:&nbsp;</b></span>Thank you for your help</div><!--end:1712667316128--><><!--begin:1712667369592--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712667369_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1712667369592--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am purchasing an online class for my VP but when I go to checkout it is saying mailing address. What do I need to do?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Rhonda!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Enter the company address that we will send certificate via US Mail to for online courses.  \r\nRhonda: ok so thats just for the certificate to be mailed to\r\nTiffany: Yes that is correct.\r\nRhonda: where do i put in the information for the person taking the class\r\nTiffany: You will get an email after purchasing the training to set up or log into your group manager account in the training site at https://csregsonline.com/ once you are logged in there you will assign the course to a user\r\nRhonda: ok thank you - sorry i am still new to all this \r\nTiffany: No apologies neccessary \r\nTiffany: That is what I am here for\r\nRhonda: Thank you for your help\r\nTiffany: You are most welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('3373067723T', 1712668252, 1712668801, 2, 23, 10, 7, 0, 0, 5, 0, 6470, 592, 0, 0, 0, 'Michael Patman', 'mpatman@xpoilfield.com', '209.58.144.55', '558bdbdb31b3a512c1beda72f85aeb0e', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-XP Oilfield Consultants, LLC-cus-', 'I am interested in migrating my profession to HAZMAT Certified Services to the Crime Scene Cleanup, Materials Transfer, etc', '<div class=\'ca\'><div class=\'info_box\'><i>I am interested in migrating my profession to HAZMAT Certified Services to the Crime Scene Cleanup, Materials Transfer, etc</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712668255468--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712668255_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Michael Patman</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712668255468--><><!--begin:1712668283918--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Patman<timestamp_1712668282_cv>:&nbsp;</b></span>Hi Tiffany</div><!--end:1712668283918--><><!--begin:1712668288547--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Patman<timestamp_1712668286_cv>:&nbsp;</b></span>I am good thank you</div><!--end:1712668288547--><><!--begin:1712668297689--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Patman<timestamp_1712668295_cv>:&nbsp;</b></span>I am looking at changing professions</div><!--end:1712668297689--><><!--begin:1712668321250--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Patman<timestamp_1712668318_cv>:&nbsp;</b></span>I got interested in HAZMAT a while ago</div><!--end:1712668321250--><><!--begin:1712668373757--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Patman<timestamp_1712668371_cv>:&nbsp;</b></span>Currently I am a Professional Petroleum Engineer</div><!--end:1712668373757--><><!--begin:1712668374535--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712668374_co>:&nbsp;</b></span>Here is a link to our DOT HAZMAT certification course.  <a href=\'https://www.csregs.com/DOT-HAZMAT-Certification-49-CFR-173\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.csregs.com/DOT-HAZMAT-Certification-49-CFR-173</a> <br>How can I assist you?  </div><!--end:1712668374535--><><!--begin:1712668402618--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Patman<timestamp_1712668400_cv>:&nbsp;</b></span>I am interested in finding out course time and cost</div><!--end:1712668402618--><><!--begin:1712668433147--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Patman<timestamp_1712668430_cv>:&nbsp;</b></span>Online; vs private; vs classroom</div><!--end:1712668433147--><><!--begin:1712668469093--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712668468_co>:&nbsp;</b></span>Private is for an group of students and we would have to prepare a quote of that.  </div><!--end:1712668469093--><><!--begin:1712668486095--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712668485_co>:&nbsp;</b></span>Online is $325 pre-paid at the time the order is placed</div><!--end:1712668486095--><><!--begin:1712668513852--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Patman<timestamp_1712668511_cv>:&nbsp;</b></span>Oh okay; this would only be for my future wife; we want to start a business together here in Texas</div><!--end:1712668513852--><><!--begin:1712668559866--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Patman<timestamp_1712668557_cv>:&nbsp;</b></span>Future wife and me</div><!--end:1712668559866--><><!--begin:1712668559132--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712668558_co>:&nbsp;</b></span>Seminar in person is $395 per person if you pre-pay and register more then 21 days in advance of the class start date.  It increases to $445 if you register 21 days and closer to the class start date.  </div><!--end:1712668559132--><><!--begin:1712668563201--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Patman<timestamp_1712668561_cv>:&nbsp;</b></span>I should have said</div><!--end:1712668563201--><><!--begin:1712668582706--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Patman<timestamp_1712668580_cv>:&nbsp;</b></span>I would prefer the discount</div><!--end:1712668582706--><><!--begin:1712668589344--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712668589_co>:&nbsp;</b></span>VILT (virtual instructor led training is $325 pre-paid per person</div><!--end:1712668589344--><><!--begin:1712668596418--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Patman<timestamp_1712668593_cv>:&nbsp;</b></span>I am not restricted financially</div><!--end:1712668596418--><><!--begin:1712668626871--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712668626_co>:&nbsp;</b></span>If you click the following link you can view all these options on our website</div><!--end:1712668626871--><><!--begin:1712668627859--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712668627_co>:&nbsp;</b></span><a href=\'https://www.csregs.com/DOT-HAZMAT-Certification-49-CFR-173\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.csregs.com/DOT-HAZMAT-Certification-49-CFR-173</a></div><!--end:1712668627859--><><!--begin:1712668643574--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Patman<timestamp_1712668641_cv>:&nbsp;</b></span>Do you have a course that discusses the type of industry and opportunities for certain traaining ?</div><!--end:1712668643574--><><!--begin:1712668709408--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712668709_co>:&nbsp;</b></span>No I do not believe so</div><!--end:1712668709408--><><!--begin:1712668739660--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712668739_co>:&nbsp;</b></span>I can have one of our account executives reach out to you to discuss your needs and interests more in detail</div><!--end:1712668739660--><><!--begin:1712668745612--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Patman<timestamp_1712668742_cv>:&nbsp;</b></span>Okay well thank you Tiffany for your link; I will look into it and sign up for the appropriate training</div><!--end:1712668745612--><><!--begin:1712668762898--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Patman<timestamp_1712668760_cv>:&nbsp;</b></span>Yes please do have someone call me at 8178882736</div><!--end:1712668762898--><><!--begin:1712668788241--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712668788_co>:&nbsp;</b></span>Will do!</div><!--end:1712668788241--><><!--begin:1712668799140--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Patman<timestamp_1712668796_cv>:&nbsp;</b></span>Thanks again</div><!--end:1712668799140--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am interested in migrating my profession to HAZMAT Certified Services to the Crime Scene Cleanup, Materials Transfer, etc\r\nTiffany has joined the chat.\r\nTiffany: Hi, Michael Patman!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMichael Patman: Hi Tiffany\r\nMichael Patman: I am good thank you\r\nMichael Patman: I am looking at changing professions\r\nMichael Patman: I got interested in HAZMAT a while ago\r\nMichael Patman: Currently I am a Professional Petroleum Engineer\r\nTiffany: Here is a link to our DOT HAZMAT certification course.  https://www.csregs.com/DOT-HAZMAT-Certification-49-CFR-173 How can I assist you?  \r\nMichael Patman: I am interested in finding out course time and cost\r\nMichael Patman: Online; vs private; vs classroom\r\nTiffany: Private is for an group of students and we would have to prepare a quote of that.  \r\nTiffany: Online is $325 pre-paid at the time the order is placed\r\nMichael Patman: Oh okay; this would only be for my future wife; we want to start a business together here in Texas\r\nMichael Patman: Future wife and me\r\nTiffany: Seminar in person is $395 per person if you pre-pay and register more then 21 days in advance of the class start date.  It increases to $445 if you register 21 days and closer to the class start date.  \r\nMichael Patman: I should have said\r\nMichael Patman: I would prefer the discount\r\nTiffany: VILT (virtual instructor led training is $325 pre-paid per person\r\nMichael Patman: I am not restricted financially\r\nTiffany: If you click the following link you can view all these options on our website\r\nTiffany: https://www.csregs.com/DOT-HAZMAT-Certification-49-CFR-173\r\nMichael Patman: Do you have a course that discusses the type of industry and opportunities for certain traaining ?\r\nTiffany: No I do not believe so\r\nTiffany: I can have one of our account executives reach out to you to discuss your needs and interests more in detail\r\nMichael Patman: Okay well thank you Tiffany for your link; I will look into it and sign up for the appropriate training\r\nMichael Patman: Yes please do have someone call me at 8178882736\r\nTiffany: Will do!\r\nMichael Patman: Thanks again\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3373149934Z', 1712676464, 1712676703, 1, 23, 6, 2, 0, 0, 0, 1, 1995, 0, 0, 0, 0, 'Robert', 'rlkowalczyk@verizon.net', '108.52.170.6', '3782e8a7a056caeeb4e993bcea791139', 'From-_-Automatic Chat Invite-cus-Question Type:-_-Computer/Network Issues-cus-Company-_-Independent-cus-Online Course-_-8 HR-cus-', 'Cannot login with student user name and password.\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>Cannot login with student user name and password.\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712676466615--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712676466_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Robert</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712676466615--><><!--begin:1712676511651--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712676511_co>:&nbsp;</b></span>Are you trying to log in to complete the training at <a href=\'https://csregsonline.com/\' target=\'_blank\' rel=\'noopener noreferrer\'>https://csregsonline.com</a></div><!--end:1712676511651--><><!--begin:1712676556170--><div class=\'cv\'><span class=\'notranslate\'><b>Robert<timestamp_1712676555_cv>:&nbsp;</b></span>Cannot login using student user name and password, had this same issue last night, and after numerous attempts was able to login.  The system would not recognize my email address.</div><!--end:1712676556170--><><!--begin:1712676570660--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712676570_co>:&nbsp;</b></span>Please close the current page you have open and then click the link above and try again.   </div><!--end:1712676570660--><><!--begin:1712676605658--><div class=\'cv\'><span class=\'notranslate\'><b>Robert<timestamp_1712676605_cv>:&nbsp;</b></span>Will I lose the live chat?</div><!--end:1712676605658--><><!--begin:1712676621786--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712676621_co>:&nbsp;</b></span>No you should not</div><!--end:1712676621786--><><!--begin:1712676703549--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712676703_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1712676703549--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Cannot login with student user name and password.\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Robert!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Are you trying to log in to complete the training at https://csregsonline.com/\r\nRobert: Cannot login using student user name and password, had this same issue last night, and after numerous attempts was able to login.  The system would not recognize my email address.\r\nTiffany: Please close the current page you have open and then click the link above and try again.   \r\nRobert: Will I lose the live chat?\r\nTiffany: No you should not\r\nTiffany: Is there anything else I can assist you with today?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('3373194657T', 1712680955, 1712681805, 2, 23, 25, 6, 0, 0, 0, 0, 3175, 0, 0, 0, 0, 'Parya', 'psaneipoor@mecaenviro.com', '12.215.236.59', '3bc076d2428000ee5c7d3a6cbaa0512c', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Millennium Consulting-cus-', 'Hello, Last year, I paid $140 for an 8-Hour HAZWOPER refresher. this year it is $245. Have you increased the fee, or am I looking at a different course?', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, Last year, I paid $140 for an 8-Hour HAZWOPER refresher. this year it is $245. Have you increased the fee, or am I looking at a different course?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712680957002--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712680956_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Parya</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712680957002--><><!--begin:1712680975069--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712680974_co>:&nbsp;</b></span>The cost has increased as of 2024</div><!--end:1712680975069--><><!--begin:1712680975596--><div class=\'cv\'><span class=\'notranslate\'><b>Parya<timestamp_1712680975_cv>:&nbsp;</b></span>Thank you, and you?</div><!--end:1712680975596--><><!--begin:1712680981540--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712680981_co>:&nbsp;</b></span>I am good thanks</div><!--end:1712680981540--><><!--begin:1712680990574--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712680990_co>:&nbsp;</b></span>The course cost has increased as of 2024</div><!--end:1712680990574--><><!--begin:1712681104193--><div class=\'cv\'><span class=\'notranslate\'><b>Parya<timestamp_1712681104_cv>:&nbsp;</b></span>Ok so 8-Hour HAZWOPER is $245 refresher, this is a sudden 70% increase!</div><!--end:1712681104193--><><!--begin:1712681189953--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712681189_co>:&nbsp;</b></span>We have not increased prices in several years so management did increase prices this year to make up for cost increases we have incurred.  </div><!--end:1712681189953--><><!--begin:1712681475103--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712681474_co>:&nbsp;</b></span>Is there anything else I can assis tyou with today?</div><!--end:1712681475103--><><!--begin:1712681559444--><div class=\'cv\'><span class=\'notranslate\'><b>Parya<timestamp_1712681559_cv>:&nbsp;</b></span>No Thanks, I am thinking to start getting training from CLICKSAFETY they have it for $70 online training</div><!--end:1712681559444--><><!--begin:1712681711054--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712681710_co>:&nbsp;</b></span>It is your choice on training vendor please just be sure all regulations are followed and met by the vendor you choose.</div><!--end:1712681711054--><><!--begin:1712681725302--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712681725_co>:&nbsp;</b></span>Is there anything else I can assis tyou with today?</div><!--end:1712681725302--><><!--begin:1712681780619--><div class=\'cv\'><span class=\'notranslate\'><b>Parya<timestamp_1712681780_cv>:&nbsp;</b></span>No Thanks! have a great day.</div><!--end:1712681780619--><><!--begin:1712681802641--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712681802_co>:&nbsp;</b></span>You as well!</div><!--end:1712681802641--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, Last year, I paid $140 for an 8-Hour HAZWOPER refresher. this year it is $245. Have you increased the fee, or am I looking at a different course?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Parya!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: The cost has increased as of 2024\r\nParya: Thank you, and you?\r\nTiffany: I am good thanks\r\nTiffany: The course cost has increased as of 2024\r\nParya: Ok so 8-Hour HAZWOPER is $245 refresher, this is a sudden 70% increase!\r\nTiffany: We have not increased prices in several years so management did increase prices this year to make up for cost increases we have incurred.  \r\nTiffany: Is there anything else I can assis tyou with today?\r\nParya: No Thanks, I am thinking to start getting training from CLICKSAFETY they have it for $70 online training\r\nTiffany: It is your choice on training vendor please just be sure all regulations are followed and met by the vendor you choose.\r\nTiffany: Is there anything else I can assis tyou with today?\r\nParya: No Thanks! have a great day.\r\nTiffany: You as well!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('337320920VB', 1712682395, 1712682625, 1, 23, 10, 7, 0, 0, 0, 0, 1624, 0, 0, 0, 0, 'Sheena', 'sheena.rahman@flex.com', '158.116.178.21', '9a46ffe7143cc686af1d8d7dac368fb9', 'From-_-Automatic Chat Invite-cus-Question Type:-_-Course Not Working as Expected-cus-Company-_-flextronics-cus-Online Course-_-DOT hazmat transportation-cus-', 'I cannot starat my course but i have the receipt for payment', '<div class=\'ca\'><div class=\'info_box\'><i>I cannot starat my course but i have the receipt for payment</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712682398468--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712682398_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sheena</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712682398468--><><!--begin:1712682407842--><div class=\'cv\'><span class=\'notranslate\'><b>Sheena<timestamp_1712682408_cv>:&nbsp;</b></span>good!</div><!--end:1712682407842--><><!--begin:1712682437033--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712682436_co>:&nbsp;</b></span>I have added the course to your account you can start now</div><!--end:1712682437033--><><!--begin:1712682447057--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712682446_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1712682447057--><><!--begin:1712682624081--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712682623_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1712682624081--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I cannot starat my course but i have the receipt for payment\r\nTiffany has joined the chat.\r\nTiffany: Hi, Sheena!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSheena: good!\r\nTiffany: I have added the course to your account you can start now\r\nTiffany: Is there anything else I can assist you with?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('337331102QC', 1712692577, 1712693202, 2, 23, 11, 7, 0, 0, 0, 0, 3610, 0, 0, 0, 0, 'Robert', 'rlkowalczyk@verizon.net', '108.52.170.6', '4e3e1bb45a526da3dec224d638f1c27b', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Independent-cus-', 'I completed the course requirements for the 8-hour refresher training, and paid extra to receive the certificate via email.  Please provide the completion certificate because I need the certificate for a license renewal application submittal tomorrow.  Thanks. ', '<div class=\'ca\'><div class=\'info_box\'><i>I completed the course requirements for the 8-hour refresher training, and paid extra to receive the certificate via email.  Please provide the completion certificate because I need the certificate for a license renewal application submittal tomorrow.  Thanks. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712692581028--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712692580_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Robert</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712692581028--><><!--begin:1712692634080--><div class=\'cv\'><span class=\'notranslate\'><b>Robert<timestamp_1712692634_cv>:&nbsp;</b></span>Are you a bot or human?  </div><!--end:1712692634080--><><!--begin:1712692650067--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712692649_co>:&nbsp;</b></span>Human lol I believe we have chatted before</div><!--end:1712692650067--><><!--begin:1712692686591--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712692686_co>:&nbsp;</b></span>I do see the order and I see you have completed the course today.  I will get the certificate request processed soon and send you an email with the PDF cert.</div><!--end:1712692686591--><><!--begin:1712692772077--><div class=\'cv\'><span class=\'notranslate\'><b>Robert<timestamp_1712692772_cv>:&nbsp;</b></span>I need the certificate for a license renewal application submittal tomorrow.  Would like to have the certificate today.</div><!--end:1712692772077--><><!--begin:1712692784147--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712692784_co>:&nbsp;</b></span>I understand.</div><!--end:1712692784147--><><!--begin:1712692808367--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712692808_co>:&nbsp;</b></span>I will do my best to get the certificate created and sent today.</div><!--end:1712692808367--><><!--begin:1712692887779--><div class=\'cv\'><span class=\'notranslate\'><b>Robert<timestamp_1712692888_cv>:&nbsp;</b></span>I will be very upset if I do not get the certificate, because I paid extra to get the certificate quicker.</div><!--end:1712692887779--><><!--begin:1712692928765--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712692928_co>:&nbsp;</b></span>I understand.   I will do my best to get the certificate created and sent today. I will send it via email to <a href=\'mailto:rlkowalczyk@verizon.net\' target=\'_blank\' rel=\'noopener noreferrer\'>rlkowalczyk@verizon.net</a> </div><!--end:1712692928765--><><!--begin:1712692959107--><div class=\'cv\'><span class=\'notranslate\'><b>Robert<timestamp_1712692959_cv>:&nbsp;</b></span>That is my email address. </div><!--end:1712692959107--><><!--begin:1712693020127--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712693020_co>:&nbsp;</b></span>Great! Is there anything else I can assist you with?</div><!--end:1712693020127--><><!--begin:1712693143256--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712693143_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1712693143256--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I completed the course requirements for the 8-hour refresher training, and paid extra to receive the certificate via email.  Please provide the completion certificate because I need the certificate for a license renewal application submittal tomorrow.  Thanks. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Robert!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRobert: Are you a bot or human?  \r\nTiffany: Human lol I believe we have chatted before\r\nTiffany: I do see the order and I see you have completed the course today.  I will get the certificate request processed soon and send you an email with the PDF cert.\r\nRobert: I need the certificate for a license renewal application submittal tomorrow.  Would like to have the certificate today.\r\nTiffany: I understand.\r\nTiffany: I will do my best to get the certificate created and sent today.\r\nRobert: I will be very upset if I do not get the certificate, because I paid extra to get the certificate quicker.\r\nTiffany: I understand.   I will do my best to get the certificate created and sent today. I will send it via email to mailto:rlkowalczyk@verizon.net \r\nRobert: That is my email address. \r\nTiffany: Great! Is there anything else I can assist you with?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('337390110Y3', 1712751582, 1712752032, 1, 23, 8, 3, 0, 0, 5, 0, 3929, 593, 0, 0, 0, 'Andres Hernandez', 'hernandez.andres.cdl@gmail.com', '130.132.173.113', '71c416fb1b9c878dd43344e16bc4b35e', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Yale University-cus-Online Course-_-Hazwoper 24-hr-cus-', 'Training session is frozen in one module (hand and power tools) and will not allow me to advance or go back to previous slides.', '<div class=\'ca\'><div class=\'info_box\'><i>Training session is frozen in one module (hand and power tools) and will not allow me to advance or go back to previous slides.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712751583449--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712751583_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Andres Hernandez</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712751583449--><><!--begin:1712751596566--><div class=\'cv\'><span class=\'notranslate\'><b>Andres Hernandez<timestamp_1712751596_cv>:&nbsp;</b></span>OK but my training is not working</div><!--end:1712751596566--><><!--begin:1712751627504--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712751627_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1712751627504--><><!--begin:1712751711324--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712751711_co>:&nbsp;</b></span>There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:<br><br>Your session will &quot;time out&quot; if you are inactive  for 10 minutes<br>Module quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the exam<br>Not completing ALL module activities (including student activities, videos and interactions or skipping pages)<br>Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer)<br> <br>Do you have ANY questions on the above?</div><!--end:1712751711324--><><!--begin:1712751749008--><div class=\'cv\'><span class=\'notranslate\'><b>Andres Hernandez<timestamp_1712751749_cv>:&nbsp;</b></span>No, but that does not resolve my issue</div><!--end:1712751749008--><><!--begin:1712751756180--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712751756_co>:&nbsp;</b></span>OK, I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.<br><br>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1712751756180--><><!--begin:1712752022276--><div class=\'cv\'><span class=\'notranslate\'><b>Andres Hernandez<timestamp_1712752022_cv>:&nbsp;</b></span>Looks like that worked!  I&#39;m all set for now, thank you very much!</div><!--end:1712752022276--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Training session is frozen in one module (hand and power tools) and will not allow me to advance or go back to previous slides.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Andres Hernandez!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAndres Hernandez: OK but my training is not working\r\nTiffany: One moment while I look you up please\r\nTiffany: There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:Your session will &quot;time out&quot; if you are inactive  for 10 minutesModule quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the examNot completing ALL module activities (including student activities, videos and interactions or skipping pages)Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer) Do you have ANY questions on the above?\r\nAndres Hernandez: No, but that does not resolve my issue\r\nTiffany: OK, I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.Going forward, avoid the following while training and follow these Tips:*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)*Remain fully engaged in the course while training.*Refrain from:1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehensionFinally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.Can I help with anything else today?\r\nAndres Hernandez: Looks like that worked!  I&#39;m all set for now, thank you very much!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('337393428EE', 1712754907, 1712755061, 2, 23, 14, 4, 0, 0, 5, 0, 2051, 0, 0, 0, 0, 'Matt', 'matthew.hawrylak@aecom.com', '208.127.187.134', 'b5f426642579b99cfe354f8ab2374bbd', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-AECOM-cus-', 'Interested in 40 hr hazwoper course. I spoke to someone on the phone who told me individual courses are subject to head count, and there will be a full refund if the course is canceled. Can you please direct me to the policy in writing? Thanks', '<div class=\'ca\'><div class=\'info_box\'><i>Interested in 40 hr hazwoper course. I spoke to someone on the phone who told me individual courses are subject to head count, and there will be a full refund if the course is canceled. Can you please direct me to the policy in writing? Thanks</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712754911019--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712754910_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Matt</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712754911019--><><!--begin:1712754925327--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1712754925_cv>:&nbsp;</b></span>hello. good, you?</div><!--end:1712754925327--><><!--begin:1712754941054--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712754940_co>:&nbsp;</b></span>I am good thanks</div><!--end:1712754941054--><><!--begin:1712754941825--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712754941_co>:&nbsp;</b></span><a href=\'https://www.csregs.com/seminar-reschedule-registration-policy\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.csregs.com/seminar-reschedule-registration-policy</a></div><!--end:1712754941825--><><!--begin:1712754998252--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712754998_co>:&nbsp;</b></span>The above is the link for the Seminar Reschedule and Substitution Policy</div><!--end:1712754998252--><><!--begin:1712755008243--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712755008_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1712755008243--><><!--begin:1712755053378--><div class=\'cv\'><span class=\'notranslate\'><b>Matt<timestamp_1712755053_cv>:&nbsp;</b></span>thank you, that answers my question. that&#39;s all</div><!--end:1712755053378--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Interested in 40 hr hazwoper course. I spoke to someone on the phone who told me individual courses are subject to head count, and there will be a full refund if the course is canceled. Can you please direct me to the policy in writing? Thanks\r\nTiffany has joined the chat.\r\nTiffany: Hi, Matt!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMatt: hello. good, you?\r\nTiffany: I am good thanks\r\nTiffany: https://www.csregs.com/seminar-reschedule-registration-policy\r\nTiffany: The above is the link for the Seminar Reschedule and Substitution Policy\r\nTiffany: Is there anything else I can assist you with today?\r\nMatt: thank you, that answers my question. that&#39;s all\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('337399180WE', 1712760651, 1712763241, 2, 23, 6, 3, 0, 0, 0, 0, 1859, 0, 0, 0, 0, 'Jacqueline', 'jvarano@georgiasouthern.edu', '141.165.84.194', '6a949042e625f2f0c14dbee6a8950b03', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Georgia Southern University-cus-', 'Do you offer any discounts for purchasing multiple classes.  I have a group of 4 and we need 3 online courses.  ', '<div class=\'ca\'><div class=\'info_box\'><i>Do you offer any discounts for purchasing multiple classes.  I have a group of 4 and we need 3 online courses.  </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712760655399--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712760655_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jacqueline</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712760655399--><><!--begin:1712760677110--><div class=\'cv\'><span class=\'notranslate\'><b>Jacqueline<timestamp_1712760677_cv>:&nbsp;</b></span>I am good. Thank You. </div><!--end:1712760677110--><><!--begin:1712760725110--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712760724_co>:&nbsp;</b></span>Multiple seat discounts start out at 5 seats for online courses</div><!--end:1712760725110--><><!--begin:1712760859309--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712760859_co>:&nbsp;</b></span>I can have an account executive reach out and they may be able to get you a deal depending on your needs.  But standard policy is 5 seats of the same course then you get the multiple seat discount.</div><!--end:1712760859309--><><!--begin:1712763239657--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712763239_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1712763239657--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Do you offer any discounts for purchasing multiple classes.  I have a group of 4 and we need 3 online courses.  \r\nTiffany has joined the chat.\r\nTiffany: Hi, Jacqueline!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJacqueline: I am good. Thank You. \r\nTiffany: Multiple seat discounts start out at 5 seats for online courses\r\nTiffany: I can have an account executive reach out and they may be able to get you a deal depending on your needs.  But standard policy is 5 seats of the same course then you get the multiple seat discount.\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('337404075BB', 1712765555, 1712765910, 1, 23, 15, 11, 0, 0, 0, 0, 3386, 0, 0, 0, 0, 'Mike Manion', 'mmanion@chemiacorp.com', '97.87.82.22', '3f84fe4a9c836f4572678a6ce76ff104', 'From-_-Automatic Chat Invite-cus-Question Type:-_-Course Not Working as Expected-cus-Company-_-Chemia Corporation-cus-Online Course-_-HazMat-cus-', 'I\"m messaging on behalf of Mike.  I\'m HR at Chemia Corporation.  I tried signing Mike up to complete the HazMat Transportation course but it won\'t let him log in.  Says his email address is not valid.  I guess because he isn\'t registered as a student. \r\n', '<div class=\'ca\'><div class=\'info_box\'><i>I\"m messaging on behalf of Mike.  I\'m HR at Chemia Corporation.  I tried signing Mike up to complete the HazMat Transportation course but it won\'t let him log in.  Says his email address is not valid.  I guess because he isn\'t registered as a student. \r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712765558207--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712765558_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Mike Manion</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712765558207--><><!--begin:1712765569026--><div class=\'cv\'><span class=\'notranslate\'><b>Mike Manion<timestamp_1712765569_cv>:&nbsp;</b></span>I&#39;m good thank you.</div><!--end:1712765569026--><><!--begin:1712765613064--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712765612_co>:&nbsp;</b></span>Should he be the student?</div><!--end:1712765613064--><><!--begin:1712765623127--><div class=\'cv\'><span class=\'notranslate\'><b>Mike Manion<timestamp_1712765623_cv>:&nbsp;</b></span>Yes he should be the student.</div><!--end:1712765623127--><><!--begin:1712765658642--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712765658_co>:&nbsp;</b></span>I will send him a course invite to set up his account to start training</div><!--end:1712765658642--><><!--begin:1712765671265--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712765671_co>:&nbsp;</b></span>he should now have received an email from us</div><!--end:1712765671265--><><!--begin:1712765697117--><div class=\'cv\'><span class=\'notranslate\'><b>Mike Manion<timestamp_1712765697_cv>:&nbsp;</b></span>checking now</div><!--end:1712765697117--><><!--begin:1712765752907--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712765752_co>:&nbsp;</b></span><span class=\'emoji_chat\'>&#128578;</span></div><!--end:1712765752907--><><!--begin:1712765766098--><div class=\'cv\'><span class=\'notranslate\'><b>Mike Manion<timestamp_1712765766_cv>:&nbsp;</b></span>It worked!  Thank you so much for your help!</div><!--end:1712765766098--><><!--begin:1712765806434--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712765806_co>:&nbsp;</b></span>You are welcome!</div><!--end:1712765806434--><><!--begin:1712765812918--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712765812_co>:&nbsp;</b></span>Is there anything else I can assis tyou with today?</div><!--end:1712765812918--><><!--begin:1712765841289--><div class=\'cv\'><span class=\'notranslate\'><b>Mike Manion<timestamp_1712765841_cv>:&nbsp;</b></span>No, that is it.  I very much appreciate it.</div><!--end:1712765841289--><><!--begin:1712765893804--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712765893_co>:&nbsp;</b></span>If you need anything else, my name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1712765893804--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I\"m messaging on behalf of Mike.  I\'m HR at Chemia Corporation.  I tried signing Mike up to complete the HazMat Transportation course but it won\'t let him log in.  Says his email address is not valid.  I guess because he isn\'t registered as a student. \r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Mike Manion!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMike Manion: I&#39;m good thank you.\r\nTiffany: Should he be the student?\r\nMike Manion: Yes he should be the student.\r\nTiffany: I will send him a course invite to set up his account to start training\r\nTiffany: he should now have received an email from us\r\nMike Manion: checking now\r\nTiffany: &#128578;\r\nMike Manion: It worked!  Thank you so much for your help!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assis tyou with today?\r\nMike Manion: No, that is it.  I very much appreciate it.\r\nTiffany: If you need anything else, my name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('337407475J4', 1712768964, 1712769563, 2, 23, 24, 4, 0, 0, 0, 0, 3075, 0, 0, 0, 0, 'Rachelle', 'rachelle.noble@stantec.com', '12.11.178.234', 'd1ce1634f9f54eac8225890824d20d01', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-stantec-cus-', 'good afternoon,  i am trying to sign lance williams up for the hands on portion of the hazwoper 40 training.  i think i select 8 Hour HAZWOPER Refresher Seminar Instructor led for the city i want.  i selected 042924-CHI-8-HAZ-Chicago IL.  is this correct', '<div class=\'ca\'><div class=\'info_box\'><i>good afternoon,  i am trying to sign lance williams up for the hands on portion of the hazwoper 40 training.  i think i select 8 Hour HAZWOPER Refresher Seminar Instructor led for the city i want.  i selected 042924-CHI-8-HAZ-Chicago IL.  is this correct</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712768968293--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712768968_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Rachelle</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712768968293--><><!--begin:1712768989919--><div class=\'cv\'><span class=\'notranslate\'><b>Rachelle<timestamp_1712768989_cv>:&nbsp;</b></span>great, thanks for asking.  and you?</div><!--end:1712768989919--><><!--begin:1712769037133--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712769036_co>:&nbsp;</b></span>I am good thanks</div><!--end:1712769037133--><><!--begin:1712769073547--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712769073_co>:&nbsp;</b></span>Yes you use the 8 HAZ scheduled as a reference for when the dress-out classes are scheduled</div><!--end:1712769073547--><><!--begin:1712769106075--><div class=\'cv\'><span class=\'notranslate\'><b>Rachelle<timestamp_1712769106_cv>:&nbsp;</b></span>is that class i referenced correct?</div><!--end:1712769106075--><><!--begin:1712769143764--><div class=\'cv\'><span class=\'notranslate\'><b>Rachelle<timestamp_1712769143_cv>:&nbsp;</b></span>042924-CHI-8-HAZ-Chicago IL</div><!--end:1712769143764--><><!--begin:1712769168820--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712769168_co>:&nbsp;</b></span>Yes, that is the IL location and the dress-out hands-on class is scheduled on Friday 05/03/2024 that week</div><!--end:1712769168820--><><!--begin:1712769183661--><div class=\'cv\'><span class=\'notranslate\'><b>Rachelle<timestamp_1712769183_cv>:&nbsp;</b></span>perfect thanks!</div><!--end:1712769183661--><><!--begin:1712769200428--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712769200_co>:&nbsp;</b></span>You are welcome! Is there anything else I can assist you with today?</div><!--end:1712769200428--><><!--begin:1712769210682--><div class=\'cv\'><span class=\'notranslate\'><b>Rachelle<timestamp_1712769210_cv>:&nbsp;</b></span>i dont think so</div><!--end:1712769210682--><><!--begin:1712769240839--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712769240_co>:&nbsp;</b></span>If you think of anything else, my name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1712769240839--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'good afternoon,  i am trying to sign lance williams up for the hands on portion of the hazwoper 40 training.  i think i select 8 Hour HAZWOPER Refresher Seminar Instructor led for the city i want.  i selected 042924-CHI-8-HAZ-Chicago IL.  is this correct\r\nTiffany has joined the chat.\r\nTiffany: Hi, Rachelle!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRachelle: great, thanks for asking.  and you?\r\nTiffany: I am good thanks\r\nTiffany: Yes you use the 8 HAZ scheduled as a reference for when the dress-out classes are scheduled\r\nRachelle: is that class i referenced correct?\r\nRachelle: 042924-CHI-8-HAZ-Chicago IL\r\nTiffany: Yes, that is the IL location and the dress-out hands-on class is scheduled on Friday 05/03/2024 that week\r\nRachelle: perfect thanks!\r\nTiffany: You are welcome! Is there anything else I can assist you with today?\r\nRachelle: i dont think so\r\nTiffany: If you think of anything else, my name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('337413609MX', 1712775090, 1712775275, 2, 19, 16, 13, 0, 0, 0, 0, 944, 0, 0, 0, 0, 'Bob Ireson', 'bob.ireson@wsp.com', '50.201.98.98', '1e09d6ec3e2d0e5f9fd37d05c999815d', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-WSP Inc-cus-', 'Hi - about to have a new hire register for 40-hr in Detroit next week.  Is it possible to confirm that class is confirmed in advance?', '<div class=\'ca\'><div class=\'info_box\'><i>Hi - about to have a new hire register for 40-hr in Detroit next week.  Is it possible to confirm that class is confirmed in advance?</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1712775105295--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1712775163_co>:&nbsp;</b></span>Bob yes that class has been confirmed.  Do you have any other questions?</div><!--end:1712775105295--><><!--begin:1712775184635--><div class=\'cv\'><span class=\'notranslate\'><b>Bob Ireson<timestamp_1712775184_cv>:&nbsp;</b></span>Nope - that&#39;s it.  She&#39;ll register shortly.  Thanks.</div><!--end:1712775184635--><><!--begin:1712775183963--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1712775241_co>:&nbsp;</b></span>Have a great day!!</div><!--end:1712775183963--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hi - about to have a new hire register for 40-hr in Detroit next week.  Is it possible to confirm that class is confirmed in advance?\r\nTracy has joined the chat.\r\nTracy: Bob yes that class has been confirmed.  Do you have any other questions?\r\nBob Ireson: Nope - that&#39;s it.  She&#39;ll register shortly.  Thanks.\r\nTracy: Have a great day!!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('337413855X4', 1712775324, 1712775581, 2, 23, 4, 2, 0, 0, 0, 0, 2688, 0, 0, 0, 0, 'Nicholas', 'nicholas.beyrle@arcadis.com', '172.76.5.26', 'e2379eb220a9c3d5326d46db73851a72', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Arcadis-cus-', 'I recently completed my 8hr Hazwoper refresher course. Can I get a certificate that shows the number of professional development/continuing education credits for the course?', '<div class=\'ca\'><div class=\'info_box\'><i>I recently completed my 8hr Hazwoper refresher course. Can I get a certificate that shows the number of professional development/continuing education credits for the course?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712775327248--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712775327_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Nicholas</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712775327248--><><!--begin:1712775342455--><div class=\'cv\'><span class=\'notranslate\'><b>Nicholas<timestamp_1712775342_cv>:&nbsp;</b></span>I am well, Tiffany. How are you?</div><!--end:1712775342455--><><!--begin:1712775354304--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712775354_co>:&nbsp;</b></span>Good thanks</div><!--end:1712775354304--><><!--begin:1712775453575--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712775453_co>:&nbsp;</b></span>We do not have any certificate that shows that information.  You would have to bring the 8-Hour HAZWOPER certficate to the organization you need credits for and submit that for approval there.   </div><!--end:1712775453575--><><!--begin:1712775502521--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712775502_co>:&nbsp;</b></span>The 8-Hour HAZWOPER completion cert is available in your account under the Arcadis portal</div><!--end:1712775502521--><><!--begin:1712775529372--><div class=\'cv\'><span class=\'notranslate\'><b>Nicholas<timestamp_1712775529_cv>:&nbsp;</b></span>ok. I have a copy of the certificate.  I am all set.  Thank you.</div><!--end:1712775529372--><><!--begin:1712775542792--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712775542_co>:&nbsp;</b></span>You are welcome!</div><!--end:1712775542792--><><!--begin:1712775557647--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712775557_co>:&nbsp;</b></span>If you need anything else my name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1712775557647--><><!--begin:1712775579156--><div class=\'cv\'><span class=\'notranslate\'><b>Nicholas<timestamp_1712775579_cv>:&nbsp;</b></span>You too!</div><!--end:1712775579156--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I recently completed my 8hr Hazwoper refresher course. Can I get a certificate that shows the number of professional development/continuing education credits for the course?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Nicholas!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nNicholas: I am well, Tiffany. How are you?\r\nTiffany: Good thanks\r\nTiffany: We do not have any certificate that shows that information.  You would have to bring the 8-Hour HAZWOPER certficate to the organization you need credits for and submit that for approval there.   \r\nTiffany: The 8-Hour HAZWOPER completion cert is available in your account under the Arcadis portal\r\nNicholas: ok. I have a copy of the certificate.  I am all set.  Thank you.\r\nTiffany: You are welcome!\r\nTiffany: If you need anything else my name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nNicholas: You too!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3374164315V', 1712777900, 1712778182, 2, 23, 5, 2, 0, 0, 0, 0, 1933, 0, 0, 0, 0, 'Jimmy', 'jimmy.yann@sqm.com', '162.226.221.84', '09424936644763528f52bf9a51837cba', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-SQM North America-cus-', 'Hi, we have had DOT hazmat training peformed in our office in the past from your company. Please reach out ot me to discuss the pricing of having an in-person training at our office in the upcoming months. We could have ~20 people attend. ', '<div class=\'ca\'><div class=\'info_box\'><i>Hi, we have had DOT hazmat training peformed in our office in the past from your company. Please reach out ot me to discuss the pricing of having an in-person training at our office in the upcoming months. We could have ~20 people attend. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712777902834--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712777902_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jimmy</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712777902834--><><!--begin:1712777976386--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712777976_co>:&nbsp;</b></span>I will have an account executive reach out soon.  Is there a good direct line or cell phone number for you?</div><!--end:1712777976386--><><!--begin:1712778016034--><div class=\'cv\'><span class=\'notranslate\'><b>Jimmy<timestamp_1712778016_cv>:&nbsp;</b></span>Yes, thank you. They can call my cell at <a href=\'tel:4708095020\' target=\'_blank\' rel=\'noopener noreferrer\'>470-809-5020</a> or my office <a href=\'tel:7709169427\' target=\'_blank\' rel=\'noopener noreferrer\'>770-916-9427</a></div><!--end:1712778016034--><><!--begin:1712778073864--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712778073_co>:&nbsp;</b></span>Got it! I will pass on the information.</div><!--end:1712778073864--><><!--begin:1712778177546--><div class=\'cv\'><span class=\'notranslate\'><b>Jimmy<timestamp_1712778177_cv>:&nbsp;</b></span><span class=\'emoji_chat\'>&#128077;</span></div><!--end:1712778177546--><><!--begin:1712778180909--><div class=\'cv\'><span class=\'notranslate\'><b>Jimmy<timestamp_1712778181_cv>:&nbsp;</b></span>Have a great day</div><!--end:1712778180909--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hi, we have had DOT hazmat training peformed in our office in the past from your company. Please reach out ot me to discuss the pricing of having an in-person training at our office in the upcoming months. We could have ~20 people attend. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Jimmy!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I will have an account executive reach out soon.  Is there a good direct line or cell phone number for you?\r\nJimmy: Yes, thank you. They can call my cell at tel:4708095020 or my office tel:7709169427\r\nTiffany: Got it! I will pass on the information.\r\nJimmy: &#128077;\r\nJimmy: Have a great day\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('337477260T8', 1712838732, 1712839095, 1, 23, 6, 3, 0, 0, 1, 0, 4072, 0, 0, 0, 0, 'Andrew Haselhoff', 'andrew.haselhoff@arcadis.com', '152.208.108.72', '0e3a4ecb39e00e2b24f24b7e4694727b', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Arcadis-cus-Online Course-_-OSHA 8 hr refresher-cus-', 'I cannot get past the online support section.  I completed the course overview which shows completed but I cannot start lesson 1', '<div class=\'ca\'><div class=\'info_box\'><i>I cannot get past the online support section.  I completed the course overview which shows completed but I cannot start lesson 1</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712838734083--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712838733_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Andrew Haselhoff</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712838734083--><><!--begin:1712838742803--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Haselhoff<timestamp_1712838742_cv>:&nbsp;</b></span>ok</div><!--end:1712838742803--><><!--begin:1712838772380--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712838772_co>:&nbsp;</b></span>One moment while I look you up</div><!--end:1712838772380--><><!--begin:1712838813472--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712838813_co>:&nbsp;</b></span>After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.  <br> <br>Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  <br><br>Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. </div><!--end:1712838813472--><><!--begin:1712838890138--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Haselhoff<timestamp_1712838889_cv>:&nbsp;</b></span>in the online course support section - it seems like its trying to launch but its not</div><!--end:1712838890138--><><!--begin:1712838931880--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712838931_co>:&nbsp;</b></span>You just need to log an additional 40 seconds in the course overview section and then lesson 1 will unlock to start</div><!--end:1712838931880--><><!--begin:1712838932555--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Haselhoff<timestamp_1712838932_cv>:&nbsp;</b></span>I believe its the online support section that is holding me up from starting with lesson 1</div><!--end:1712838932555--><><!--begin:1712838984459--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Haselhoff<timestamp_1712838983_cv>:&nbsp;</b></span>course overview section shows completed</div><!--end:1712838984459--><><!--begin:1712838985257--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712838985_co>:&nbsp;</b></span>You need to log an additional 40 seconds in the course overview section as the minimum time requirement is not met. <br> The course overview does not count towards time requirements</div><!--end:1712838985257--><><!--begin:1712839004632--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712839004_co>:&nbsp;</b></span>Even if you have completed and passed all previous modules the time requirement must be met.</div><!--end:1712839004632--><><!--begin:1712839022832--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712839022_co>:&nbsp;</b></span>You will simply just need to go back through the previous module and put some review time in. The competition status of the module will not change by re-entering it.</div><!--end:1712839022832--><><!--begin:1712839042433--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Haselhoff<timestamp_1712839042_cv>:&nbsp;</b></span>question?  the online course support section - should it show/state that it is completed?</div><!--end:1712839042433--><><!--begin:1712839065472--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712839065_co>:&nbsp;</b></span>No that does not need to show completed</div><!--end:1712839065472--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I cannot get past the online support section.  I completed the course overview which shows completed but I cannot start lesson 1\r\nTiffany has joined the chat.\r\nTiffany: Hi, Andrew Haselhoff!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAndrew Haselhoff: ok\r\nTiffany: One moment while I look you up\r\nTiffany: After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. \r\nAndrew Haselhoff: in the online course support section - it seems like its trying to launch but its not\r\nTiffany: You just need to log an additional 40 seconds in the course overview section and then lesson 1 will unlock to start\r\nAndrew Haselhoff: I believe its the online support section that is holding me up from starting with lesson 1\r\nAndrew Haselhoff: course overview section shows completed\r\nTiffany: You need to log an additional 40 seconds in the course overview section as the minimum time requirement is not met.  The course overview does not count towards time requirements\r\nTiffany: Even if you have completed and passed all previous modules the time requirement must be met.\r\nTiffany: You will simply just need to go back through the previous module and put some review time in. The competition status of the module will not change by re-entering it.\r\nAndrew Haselhoff: question?  the online course support section - should it show/state that it is completed?\r\nTiffany: No that does not need to show completed\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('337486755XT', 1712848249, 1712848645, 2, 23, 29, 10, 0, 0, 5, 0, 3278, 596, 0, 0, 0, 'Dominic', 'Dominic.tanzi@nvenergy.com', '198.180.160.252', '0849c59e4c08038cac9edcccea27ab70', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-NV Energy-cus-', 'I have people taking a class soon and your company may have sent them emails but our company may have blocked them. Can you help? ', '<div class=\'ca\'><div class=\'info_box\'><i>I have people taking a class soon and your company may have sent them emails but our company may have blocked them. Can you help? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712848253449--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712848253_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Dominic</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712848253449--><><!--begin:1712848297880--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712848297_co>:&nbsp;</b></span>Who are the students?</div><!--end:1712848297880--><><!--begin:1712848341799--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712848341_co>:&nbsp;</b></span>I show 3 NV Energy people are registered for 04/19/2024 Las Vegas class</div><!--end:1712848341799--><><!--begin:1712848354253--><div class=\'cv\'><span class=\'notranslate\'><b>Dominic<timestamp_1712848354_cv>:&nbsp;</b></span>Derek Koon, Doug Mann, and Nick Willams </div><!--end:1712848354253--><><!--begin:1712848428943--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712848428_co>:&nbsp;</b></span>I forwarded one of the confirmation emails to you.  Did you get it?</div><!--end:1712848428943--><><!--begin:1712848512769--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712848512_co>:&nbsp;</b></span>I just resent it out of my Outlook email as they are originally sent from our NetSuite system</div><!--end:1712848512769--><><!--begin:1712848513853--><div class=\'cv\'><span class=\'notranslate\'><b>Dominic<timestamp_1712848513_cv>:&nbsp;</b></span>Yes, I have access to outside email. Can you send me the other two to me and I will forward them to them</div><!--end:1712848513853--><><!--begin:1712848574621--><div class=\'cv\'><span class=\'notranslate\'><b>Dominic<timestamp_1712848574_cv>:&nbsp;</b></span>Got that too. </div><!--end:1712848574621--><><!--begin:1712848600942--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712848600_co>:&nbsp;</b></span>I just forwarded the two others please let me know if you get them</div><!--end:1712848600942--><><!--begin:1712848604541--><div class=\'cv\'><span class=\'notranslate\'><b>Dominic<timestamp_1712848604_cv>:&nbsp;</b></span>Perfect thank you. Got all three. </div><!--end:1712848604541--><><!--begin:1712848618693--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712848618_co>:&nbsp;</b></span>Great is there anything else I can assist you with today?</div><!--end:1712848618693--><><!--begin:1712848632182--><div class=\'cv\'><span class=\'notranslate\'><b>Dominic<timestamp_1712848632_cv>:&nbsp;</b></span>Thank you for your help. Have a good day. </div><!--end:1712848632182--><><!--begin:1712848640878--><div class=\'cv\'><span class=\'notranslate\'><b>Dominic<timestamp_1712848640_cv>:&nbsp;</b></span>Nope!</div><!--end:1712848640878--><><!--begin:1712848642101--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712848641_co>:&nbsp;</b></span>You are welcome and you as well!</div><!--end:1712848642101--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I have people taking a class soon and your company may have sent them emails but our company may have blocked them. Can you help? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Dominic!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: Who are the students?\r\nTiffany: I show 3 NV Energy people are registered for 04/19/2024 Las Vegas class\r\nDominic: Derek Koon, Doug Mann, and Nick Willams \r\nTiffany: I forwarded one of the confirmation emails to you.  Did you get it?\r\nTiffany: I just resent it out of my Outlook email as they are originally sent from our NetSuite system\r\nDominic: Yes, I have access to outside email. Can you send me the other two to me and I will forward them to them\r\nDominic: Got that too. \r\nTiffany: I just forwarded the two others please let me know if you get them\r\nDominic: Perfect thank you. Got all three. \r\nTiffany: Great is there anything else I can assist you with today?\r\nDominic: Thank you for your help. Have a good day. \r\nDominic: Nope!\r\nTiffany: You are welcome and you as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('337491188TX', 1712852678, 1712852965, 2, 23, 26, 5, 0, 0, 0, 0, 2075, 0, 0, 0, 0, 'armando', 'armando.lopez@iontra.com', '150.252.244.6', '506745004d62714a031deb2446d679a7', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Iontra-cus-', 'Do I need any information about my Hazwoper 40 to schedule the 8 hour? Am looking to schedule two people that got our HW40 from compliance solutions last year', '<div class=\'ca\'><div class=\'info_box\'><i>Do I need any information about my Hazwoper 40 to schedule the 8 hour? Am looking to schedule two people that got our HW40 from compliance solutions last year</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712852681247--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712852681_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>armando</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712852681247--><><!--begin:1712852687638--><div class=\'cv\'><span class=\'notranslate\'><b>armando<timestamp_1712852694_cv>:&nbsp;</b></span>Hi Tiffany</div><!--end:1712852687638--><><!--begin:1712852728877--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712852728_co>:&nbsp;</b></span>We do not need any information to register students for the 8-Hour HAZWOPER annual refresher.</div><!--end:1712852728877--><><!--begin:1712852809000--><div class=\'cv\'><span class=\'notranslate\'><b>armando<timestamp_1712852815_cv>:&nbsp;</b></span>Ok thank you</div><!--end:1712852809000--><><!--begin:1712852827613--><div class=\'cv\'><span class=\'notranslate\'><b>armando<timestamp_1712852834_cv>:&nbsp;</b></span>Anything to consider about online vs seminar?</div><!--end:1712852827613--><><!--begin:1712852891919--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712852891_co>:&nbsp;</b></span>It just depends on your training preference.  You receive the same overall certification no matter which (online or seminar) you take.  </div><!--end:1712852891919--><><!--begin:1712852950997--><div class=\'cv\'><span class=\'notranslate\'><b>armando<timestamp_1712852957_cv>:&nbsp;</b></span>Sounds good.Thanks for the indo!</div><!--end:1712852950997--><><!--begin:1712852955473--><div class=\'cv\'><span class=\'notranslate\'><b>armando<timestamp_1712852961_cv>:&nbsp;</b></span>*info</div><!--end:1712852955473--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Do I need any information about my Hazwoper 40 to schedule the 8 hour? Am looking to schedule two people that got our HW40 from compliance solutions last year\r\nTiffany has joined the chat.\r\nTiffany: Hi, armando!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\narmando: Hi Tiffany\r\nTiffany: We do not need any information to register students for the 8-Hour HAZWOPER annual refresher.\r\narmando: Ok thank you\r\narmando: Anything to consider about online vs seminar?\r\nTiffany: It just depends on your training preference.  You receive the same overall certification no matter which (online or seminar) you take.  \r\narmando: Sounds good.Thanks for the indo!\r\narmando: *info\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3374918878V', 1712853370, 1712853666, 2, 19, 19, 17, 0, 0, 0, 0, 2130, 0, 0, 0, 0, 'Jacob Schwendeman', 'jschwendeman@oliverhcp.com', '208.200.82.170', '6d749153e16b37a897b5549e126d9111', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Oliver Healthcare Packaging-cus-', 'Hello, I wanted to check the status of a registration for an upcoming HAZWOPER class on April 19th for several people. The class number is 014524-SNJ-8-HAZ. The students names are Jacob Schwendeman, Joe Browning, and Mike Shellenbarger. Our HR rep said she had scheduled the class for us but we did not receive a confirmation email. Thanks.', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I wanted to check the status of a registration for an upcoming HAZWOPER class on April 19th for several people. The class number is 014524-SNJ-8-HAZ. The students names are Jacob Schwendeman, Joe Browning, and Mike Shellenbarger. Our HR rep said she had scheduled the class for us but we did not receive a confirmation email. Thanks.</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1712853477381--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Schwendeman<timestamp_1712853477_cv>:&nbsp;</b></span>Hello, I wanted to check the status of a registration for an upcoming HAZWOPER class on April 19th for several people. The class number is 014524-SNJ-8-HAZ. The students names are Jacob Schwendeman, Joe Browning, and Mike Shellenbarger. Our HR rep said she had scheduled the class for us but we did not receive a confirmation email. Thanks.</div><!--end:1712853477381--><><!--begin:1712853430353--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1712853488_co>:&nbsp;</b></span>Hi Jason!  The decision on that class has not been made yet.  The final decision will be made this coming Monday</div><!--end:1712853430353--><><!--begin:1712853538598--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Schwendeman<timestamp_1712853538_cv>:&nbsp;</b></span>Is the decision regarding whether or not the class is happening or whether or not we made the roster?</div><!--end:1712853538598--><><!--begin:1712853551069--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1712853609_co>:&nbsp;</b></span>It is regarding whether or not the class is happening</div><!--end:1712853551069--><><!--begin:1712853632837--><div class=\'cv\'><span class=\'notranslate\'><b>Jacob Schwendeman<timestamp_1712853632_cv>:&nbsp;</b></span>Ok, thank you.</div><!--end:1712853632837--><><!--begin:1712853608233--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1712853666_co>:&nbsp;</b></span>My pleasure!  Have a great day!!</div><!--end:1712853608233--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Hello, I wanted to check the status of a registration for an upcoming HAZWOPER class on April 19th for several people. The class number is 014524-SNJ-8-HAZ. The students names are Jacob Schwendeman, Joe Browning, and Mike Shellenbarger. Our HR rep said she had scheduled the class for us but we did not receive a confirmation email. Thanks.\r\nTracy has joined the chat.\r\nJacob Schwendeman: Hello, I wanted to check the status of a registration for an upcoming HAZWOPER class on April 19th for several people. The class number is 014524-SNJ-8-HAZ. The students names are Jacob Schwendeman, Joe Browning, and Mike Shellenbarger. Our HR rep said she had scheduled the class for us but we did not receive a confirmation email. Thanks.\r\nTracy: Hi Jason!  The decision on that class has not been made yet.  The final decision will be made this coming Monday\r\nJacob Schwendeman: Is the decision regarding whether or not the class is happening or whether or not we made the roster?\r\nTracy: It is regarding whether or not the class is happening\r\nJacob Schwendeman: Ok, thank you.\r\nTracy: My pleasure!  Have a great day!!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('337494685QE', 1712856157, 1712858308, 2, 23, 7, 3, 0, 0, 5, 0, 7275, 0, 0, 0, 0, 'John ', 'john.p.douglas@saint-gobain.com', '165.225.37.20', 'a6d714a35c63000a5b33f5af1aa0b28b', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Saint-Gobain -cus-', 'Is the following class delivered online or classroom. ', '<div class=\'ca\'><div class=\'info_box\'><i>Is the following class delivered online or classroom. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712856161479--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712856161_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>John </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712856161479--><><!--begin:1712856188674--><div class=\'cv\'><span class=\'notranslate\'><b>John <timestamp_1712856188_cv>:&nbsp;</b></span>This class DOT HAZMAT Transportation</div><!--end:1712856188674--><><!--begin:1712856274798--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712856274_co>:&nbsp;</b></span>We have that course available in multiple platforms.   Fully online, or in a seminar instructor led classroom setting, as well as a virtual Instructor led setting over a Teams Webinar</div><!--end:1712856274798--><><!--begin:1712856365366--><div class=\'cv\'><span class=\'notranslate\'><b>John <timestamp_1712856365_cv>:&nbsp;</b></span>Do you have the classroom version in tennessee?</div><!--end:1712856365366--><><!--begin:1712856484940--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712856484_co>:&nbsp;</b></span>I do not believe we have any other DOT classes scheduled in TN the rest of the year.  If we do it will most likely be October and later.  </div><!--end:1712856484940--><><!--begin:1712856514133--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712856514_co>:&nbsp;</b></span>We can come onsite to your location if you have a group of students needing the training.  </div><!--end:1712856514133--><><!--begin:1712856597985--><div class=\'cv\'><span class=\'notranslate\'><b>John <timestamp_1712856598_cv>:&nbsp;</b></span>I&#39;m seeking individual <a href=\'http://training.How\' target=\'_blank\' rel=\'noopener noreferrer\'>training.How</a> long is the webinar training? </div><!--end:1712856597985--><><!--begin:1712856654975--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712856654_co>:&nbsp;</b></span>Approximately 8-Hours</div><!--end:1712856654975--><><!--begin:1712856677094--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712856676_co>:&nbsp;</b></span>Our next one scheduled for 04/15/2024 is confirmed to be held</div><!--end:1712856677094--><><!--begin:1712856734248--><div class=\'cv\'><span class=\'notranslate\'><b>John <timestamp_1712856734_cv>:&nbsp;</b></span>Do you have the following also Hazardous waste training ?</div><!--end:1712856734248--><><!--begin:1712856786683--><div class=\'cv\'><span class=\'notranslate\'><b>John <timestamp_1712856786_cv>:&nbsp;</b></span>I seeking to receive both?</div><!--end:1712856786683--><><!--begin:1712856821678--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712856821_co>:&nbsp;</b></span>We do have the RCRA Hazardous Waste Management as an online course </div><!--end:1712856821678--><><!--begin:1712856825206--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712856825_co>:&nbsp;</b></span><a href=\'https://www.csregs.com/RCRA-Hazardous-Waste-Management-Training\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.csregs.com/RCRA-Hazardous-Waste-Management-Training</a></div><!--end:1712856825206--><><!--begin:1712856884843--><div class=\'cv\'><span class=\'notranslate\'><b>John <timestamp_1712856884_cv>:&nbsp;</b></span>Method of delivery? Duration?</div><!--end:1712856884843--><><!--begin:1712856920757--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712856920_co>:&nbsp;</b></span>That is a fully online course and is a minimum of 11 hours</div><!--end:1712856920757--><><!--begin:1712856954808--><div class=\'cv\'><span class=\'notranslate\'><b>John <timestamp_1712856954_cv>:&nbsp;</b></span>Is it self pace?</div><!--end:1712856954808--><><!--begin:1712857057854--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712857057_co>:&nbsp;</b></span>Yes once registered students have 90 days to complete the training before it expires.  You can log in and out and complete it over those 90 days as needed or complete it in one sitting if you want.</div><!--end:1712857057854--><><!--begin:1712857169126--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712857168_co>:&nbsp;</b></span>Is there any other questions I can answer?</div><!--end:1712857169126--><><!--begin:1712857242131--><div class=\'cv\'><span class=\'notranslate\'><b>John <timestamp_1712857242_cv>:&nbsp;</b></span>Do you have the DOT class via classroom in Mississippi or Arkansa? </div><!--end:1712857242131--><><!--begin:1712857258541--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712857258_co>:&nbsp;</b></span>No we do not have a locaiton in those states</div><!--end:1712857258541--><><!--begin:1712857292820--><div class=\'cv\'><span class=\'notranslate\'><b>John <timestamp_1712857292_cv>:&nbsp;</b></span>What&#39;s the nearest location you have to this zip code 38655?</div><!--end:1712857292820--><><!--begin:1712857397478--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712857397_co>:&nbsp;</b></span>We have multiple locations I can not say which is the closest but we have Atlanta, GA, St Louis, MO, Dallas, TX to view all scheduled classes please click the following link</div><!--end:1712857397478--><><!--begin:1712857411070--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712857410_co>:&nbsp;</b></span><a href=\'https://www.csregs.com/DOT-HAZMAT-Certification-49-CFR-173\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.csregs.com/DOT-HAZMAT-Certification-49-CFR-173</a></div><!--end:1712857411070--><><!--begin:1712857436231--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712857436_co>:&nbsp;</b></span>Select the Seminar (Instructor Led) Training Option and the schedule will be available. </div><!--end:1712857436231--><><!--begin:1712857774018--><div class=\'cv\'><span class=\'notranslate\'><b>John <timestamp_1712857774_cv>:&nbsp;</b></span>Thanks</div><!--end:1712857774018--><><!--begin:1712857935573--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712857935_co>:&nbsp;</b></span>You are welcome!</div><!--end:1712857935573--><><!--begin:1712857953310--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712857953_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1712857953310--><><!--begin:1712858001171--><div class=\'cv\'><span class=\'notranslate\'><b>John <timestamp_1712858001_cv>:&nbsp;</b></span>No </div><!--end:1712858001171--><><!--begin:1712858028726--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712858028_co>:&nbsp;</b></span>If you think of anything else, my name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1712858028726--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Is the following class delivered online or classroom. \r\nTiffany has joined the chat.\r\nTiffany: Hi, John !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJohn : This class DOT HAZMAT Transportation\r\nTiffany: We have that course available in multiple platforms.   Fully online, or in a seminar instructor led classroom setting, as well as a virtual Instructor led setting over a Teams Webinar\r\nJohn : Do you have the classroom version in tennessee?\r\nTiffany: I do not believe we have any other DOT classes scheduled in TN the rest of the year.  If we do it will most likely be October and later.  \r\nTiffany: We can come onsite to your location if you have a group of students needing the training.  \r\nJohn : I&#39;m seeking individual http://training.How long is the webinar training? \r\nTiffany: Approximately 8-Hours\r\nTiffany: Our next one scheduled for 04/15/2024 is confirmed to be held\r\nJohn : Do you have the following also Hazardous waste training ?\r\nJohn : I seeking to receive both?\r\nTiffany: We do have the RCRA Hazardous Waste Management as an online course \r\nTiffany: https://www.csregs.com/RCRA-Hazardous-Waste-Management-Training\r\nJohn : Method of delivery? Duration?\r\nTiffany: That is a fully online course and is a minimum of 11 hours\r\nJohn : Is it self pace?\r\nTiffany: Yes once registered students have 90 days to complete the training before it expires.  You can log in and out and complete it over those 90 days as needed or complete it in one sitting if you want.\r\nTiffany: Is there any other questions I can answer?\r\nJohn : Do you have the DOT class via classroom in Mississippi or Arkansa? \r\nTiffany: No we do not have a locaiton in those states\r\nJohn : What&#39;s the nearest location you have to this zip code 38655?\r\nTiffany: We have multiple locations I can not say which is the closest but we have Atlanta, GA, St Louis, MO, Dallas, TX to view all scheduled classes please click the following link\r\nTiffany: https://www.csregs.com/DOT-HAZMAT-Certification-49-CFR-173\r\nTiffany: Select the Seminar (Instructor Led) Training Option and the schedule will be available. \r\nJohn : Thanks\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nJohn : No \r\nTiffany: If you think of anything else, my name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3374950639Z', 1712856537, 1712857154, 2, 23, 9, 6, 0, 0, 5, 0, 5304, 0, 0, 0, 0, 'James', 'jdavis@env-mgt.com', '24.117.74.16', '961e00c8fc9d0798befdec0a5b25a54f', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Environmental Management Services-cus-', 'How do I take the class I paid for??', '<div class=\'ca\'><div class=\'info_box\'><i>How do I take the class I paid for??</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1712856538730--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712856538_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>James</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1712856538730--><><!--begin:1712856552465--><div class=\'cv\'><span class=\'notranslate\'><b>James<timestamp_1712856552_cv>:&nbsp;</b></span>Good and you?</div><!--end:1712856552465--><><!--begin:1712856559421--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712856559_co>:&nbsp;</b></span>Good thanks</div><!--end:1712856559421--><><!--begin:1712856563789--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712856563_co>:&nbsp;</b></span>Do you have an order number?</div><!--end:1712856563789--><><!--begin:1712856572107--><div class=\'cv\'><span class=\'notranslate\'><b>James<timestamp_1712856571_cv>:&nbsp;</b></span>SO13409</div><!--end:1712856572107--><><!--begin:1712856625310--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712856625_co>:&nbsp;</b></span>I just resent the course invite email to set up your account and start training</div><!--end:1712856625310--><><!--begin:1712856675511--><div class=\'cv\'><span class=\'notranslate\'><b>James<timestamp_1712856675_cv>:&nbsp;</b></span>It was caught in spam. Thanks</div><!--end:1712856675511--><><!--begin:1712856684430--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712856684_co>:&nbsp;</b></span>You are welcome!</div><!--end:1712856684430--><><!--begin:1712856699933--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712856699_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1712856699933--><><!--begin:1712856728690--><div class=\'cv\'><span class=\'notranslate\'><b>James<timestamp_1712856728_cv>:&nbsp;</b></span>I&#39;m having trouble logging in now</div><!--end:1712856728690--><><!--begin:1712856747029--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712856746_co>:&nbsp;</b></span>Did you click the accept invite link?</div><!--end:1712856747029--><><!--begin:1712856749615--><div class=\'cv\'><span class=\'notranslate\'><b>James<timestamp_1712856749_cv>:&nbsp;</b></span>is the password the same for <a href=\'http://csregsonline.com\' target=\'_blank\' rel=\'noopener noreferrer\'>csregsonline.com</a>?</div><!--end:1712856749615--><><!--begin:1712856775221--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712856775_co>:&nbsp;</b></span>You will have to create the password, you can use the same one if you would like</div><!--end:1712856775221--><><!--begin:1712856806690--><div class=\'cv\'><span class=\'notranslate\'><b>James<timestamp_1712856806_cv>:&nbsp;</b></span>i clicked on the link in the email that said login to get started </div><!--end:1712856806690--><><!--begin:1712856855321--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712856855_co>:&nbsp;</b></span>I believe there is another link in that email to click if you are a new user</div><!--end:1712856855321--><><!--begin:1712856954656--><div class=\'cv\'><span class=\'notranslate\'><b>James<timestamp_1712856954_cv>:&nbsp;</b></span>I got it I think</div><!--end:1712856954656--><><!--begin:1712856957542--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712856957_co>:&nbsp;</b></span>I see you do already have an account but I can not see your password</div><!--end:1712856957542--><><!--begin:1712856976962--><div class=\'cv\'><span class=\'notranslate\'><b>James<timestamp_1712856976_cv>:&nbsp;</b></span>Im in </div><!--end:1712856976962--><><!--begin:1712856979030--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712856978_co>:&nbsp;</b></span>Oh okay good.  Do you need any other assistance?</div><!--end:1712856979030--><><!--begin:1712856991664--><div class=\'cv\'><span class=\'notranslate\'><b>James<timestamp_1712856991_cv>:&nbsp;</b></span>I think Im ok</div><!--end:1712856991664--><><!--begin:1712856994629--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712856994_co>:&nbsp;</b></span>Great news!</div><!--end:1712856994629--><><!--begin:1712857020685--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712857020_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1712857020685--><><!--begin:1712857109916--><div class=\'cv\'><span class=\'notranslate\'><b>James<timestamp_1712857109_cv>:&nbsp;</b></span>no thank you. have a good day </div><!--end:1712857109916--><><!--begin:1712857146903--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1712857146_co>:&nbsp;</b></span>If you think of anything else, my name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1712857146903--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'How do I take the class I paid for??\r\nTiffany has joined the chat.\r\nTiffany: Hi, James!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJames: Good and you?\r\nTiffany: Good thanks\r\nTiffany: Do you have an order number?\r\nJames: SO13409\r\nTiffany: I just resent the course invite email to set up your account and start training\r\nJames: It was caught in spam. Thanks\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nJames: I&#39;m having trouble logging in now\r\nTiffany: Did you click the accept invite link?\r\nJames: is the password the same for http://csregsonline.com?\r\nTiffany: You will have to create the password, you can use the same one if you would like\r\nJames: i clicked on the link in the email that said login to get started \r\nTiffany: I believe there is another link in that email to click if you are a new user\r\nJames: I got it I think\r\nTiffany: I see you do already have an account but I can not see your password\r\nJames: Im in \r\nTiffany: Oh okay good.  Do you need any other assistance?\r\nJames: I think Im ok\r\nTiffany: Great news!\r\nTiffany: Is there anything else I can assist you with?\r\nJames: no thank you. have a good day \r\nTiffany: If you think of anything else, my name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('337567760CC', 1712929240, 1712929702, 2, 19, 15, 13, 0, 0, 4, 1, 1798, 599, 0, 0, 0, 'Suzanne', 'SMANLY@undergroundsvcs.com', '174.198.147.220', 'c23fea6390af1b29511d3e1cf4fa9dc0', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-Underground Services-cus-', 'How do I add another employee to the user list for our company to assign him the 10 osha class?', '<div class=\'ca\'><div class=\'info_box\'><i>How do I add another employee to the user list for our company to assign him the 10 osha class?</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1712929270427--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1712929329_co>:&nbsp;</b></span>Good morning  Just one moment and I will pull up thise instructions,</div><!--end:1712929270427--><><!--begin:1712929345773--><div class=\'cv\'><span class=\'notranslate\'><b>Suzanne<timestamp_1712929345_cv>:&nbsp;</b></span>good morning.   Thank you</div><!--end:1712929345773--><><!--begin:1712929487468--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1712929546_co>:&nbsp;</b></span>Suzanne I will email you a PDF copy of those instructions if that is all right?</div><!--end:1712929487468--><><!--begin:1712929568533--><div class=\'cv\'><span class=\'notranslate\'><b>Suzanne<timestamp_1712929568_cv>:&nbsp;</b></span>That would be great. </div><!--end:1712929568533--><><!--begin:1712929535720--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1712929594_co>:&nbsp;</b></span>I will send them out right away</div><!--end:1712929535720--><><!--begin:1712929607729--><div class=\'cv\'><span class=\'notranslate\'><b>Suzanne<timestamp_1712929607_cv>:&nbsp;</b></span>Thank you.</div><!--end:1712929607729--><><!--begin:1712929575684--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1712929634_co>:&nbsp;</b></span>My pleasure  Have a wonderful weekend!!</div><!--end:1712929575684--><><!--begin:1712929646101--><div class=\'cv\'><span class=\'notranslate\'><b>Suzanne<timestamp_1712929646_cv>:&nbsp;</b></span>You also. </div><!--end:1712929646101--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'How do I add another employee to the user list for our company to assign him the 10 osha class?\r\nTracy has joined the chat.\r\nTracy: Good morning  Just one moment and I will pull up thise instructions,\r\nSuzanne: good morning.   Thank you\r\nTracy: Suzanne I will email you a PDF copy of those instructions if that is all right?\r\nSuzanne: That would be great. \r\nTracy: I will send them out right away\r\nSuzanne: Thank you.\r\nTracy: My pleasure  Have a wonderful weekend!!\r\nSuzanne: You also. \r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('337569659N4', 1712931142, 1712931369, 2, 19, 18, 13, 0, 0, 0, 1, 826, 0, 0, 0, 0, 'Rhonda', 'rmarston@shamrockconstruct.com', '70.62.71.165', 'bb2a08271ab12e7c235fc0caf14470a4', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Shamrock Construction & Remediation -cus-', 'I am trying to get a digital copy of a certificate and I am on the page now and its showing $10.00 but the charge is a $1000.00', '<div class=\'ca\'><div class=\'info_box\'><i>I am trying to get a digital copy of a certificate and I am on the page now and its showing $10.00 but the charge is a $1000.00</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1712931223075--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1712931282_co>:&nbsp;</b></span>That is odd!  I would suggest removing it from your cart and then closing and reopening the website,  If this does not fix the issue I will need to refer you to our IT department.</div><!--end:1712931223075--><><!--begin:1712931308539--><div class=\'cv\'><span class=\'notranslate\'><b>Rhonda<timestamp_1712931306_cv>:&nbsp;</b></span>ok thank you </div><!--end:1712931308539--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am trying to get a digital copy of a certificate and I am on the page now and its showing $10.00 but the charge is a $1000.00\r\nTracy has joined the chat.\r\nTracy: That is odd!  I would suggest removing it from your cart and then closing and reopening the website,  If this does not fix the issue I will need to refer you to our IT department.\r\nRhonda: ok thank you \r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('337577633XW', 1712939112, 1712940105, 2, 19, 15, 12, 0, 0, 0, 1, 1445, 0, 0, 0, 0, 'Rhonda', 'rmarston@shamrockconstruct.com', '70.62.71.165', 'bb2a08271ab12e7c235fc0caf14470a4', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Shamrock Construction -cus-', 'There is an issue with checkout for the certificate inquiry still ', '<div class=\'ca\'><div class=\'info_box\'><i>There is an issue with checkout for the certificate inquiry still </i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1712939095643--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1712939154_co>:&nbsp;</b></span>I have contacted our IT department and am waiting for a response from them</div><!--end:1712939095643--><><!--begin:1712939270986--><div class=\'cv\'><span class=\'notranslate\'><b>Rhonda<timestamp_1712939269_cv>:&nbsp;</b></span>Great - thank you</div><!--end:1712939270986--><><!--begin:1712939251305--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1712939310_co>:&nbsp;</b></span>Sorry for the delay - I did not see your email until a couple of seconds ago!</div><!--end:1712939251305--><><!--begin:1712939389577--><div class=\'cv\'><span class=\'notranslate\'><b>Rhonda<timestamp_1712939387_cv>:&nbsp;</b></span>you are fine </div><!--end:1712939389577--><><!--begin:1712939390705--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1712939450_co>:&nbsp;</b></span>I will let you know when I hear back from them.  Have a great day!</div><!--end:1712939390705--><><!--begin:1712939959841--><div class=\'cv\'><span class=\'notranslate\'><b>Rhonda<timestamp_1712939958_cv>:&nbsp;</b></span>thank you - you too</div><!--end:1712939959841--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'There is an issue with checkout for the certificate inquiry still \r\nTracy has joined the chat.\r\nTracy: I have contacted our IT department and am waiting for a response from them\r\nRhonda: Great - thank you\r\nTracy: Sorry for the delay - I did not see your email until a couple of seconds ago!\r\nRhonda: you are fine \r\nTracy: I will let you know when I hear back from them.  Have a great day!\r\nRhonda: thank you - you too\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3378327552E', 1713194230, 1713194568, 2, 23, 9, 6, 0, 0, 0, 0, 2434, 0, 0, 0, 0, 'Nicolette Raleigh', 'nicolette.raleigh@arcadis.com', '98.249.29.131', '5c6345f30a7935c8721a84cf6f1988c6', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-Arcadis-cus-', 'I cant log into my account, been checking email since Friday for instructions on resetting but not showing up in inbox or junk. Please help\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>I cant log into my account, been checking email since Friday for instructions on resetting but not showing up in inbox or junk. Please help\r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713194235328--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713194235_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Nicolette Raleigh</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713194235328--><><!--begin:1713194251452--><div class=\'cv\'><span class=\'notranslate\'><b>Nicolette Raleigh<timestamp_1713194250_cv>:&nbsp;</b></span>good thanks</div><!--end:1713194251452--><><!--begin:1713194298525--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713194298_co>:&nbsp;</b></span>I show you completed your 40 HAZ in March 2024 is this the account you are trying to log into?</div><!--end:1713194298525--><><!--begin:1713194344564--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713194344_co>:&nbsp;</b></span>I just sent the password reset email for that site.  Please let me know if  you receive it now.  It could have went to the junk or spam folder as well</div><!--end:1713194344564--><><!--begin:1713194367657--><div class=\'cv\'><span class=\'notranslate\'><b>Nicolette Raleigh<timestamp_1713194367_cv>:&nbsp;</b></span>i just got it, thank you!</div><!--end:1713194367657--><><!--begin:1713194376331--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713194376_co>:&nbsp;</b></span>You are welcome!</div><!--end:1713194376331--><><!--begin:1713194384721--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713194384_co>:&nbsp;</b></span>Is there anything else I can assist you with today</div><!--end:1713194384721--><><!--begin:1713194552531--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713194552_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1713194552531--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I cant log into my account, been checking email since Friday for instructions on resetting but not showing up in inbox or junk. Please help\r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Nicolette Raleigh!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nNicolette Raleigh: good thanks\r\nTiffany: I show you completed your 40 HAZ in March 2024 is this the account you are trying to log into?\r\nTiffany: I just sent the password reset email for that site.  Please let me know if  you receive it now.  It could have went to the junk or spam folder as well\r\nNicolette Raleigh: i just got it, thank you!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('337835161CY', 1713196638, 1713198837, 2, 23, 12, 7, 0, 0, 0, 0, 3246, 0, 0, 0, 0, 'Adelisa', 'arobles93@pasadena.edu', '198.188.4.4', 'ba7e661a1b83b2b73a71dc979ed93728', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-Pasadena City College-cus-', 'Hi, is there a virtual Cal OSHA 8hr HAZWOPER REFRESHER? I only see a seminar. ', '<div class=\'ca\'><div class=\'info_box\'><i>Hi, is there a virtual Cal OSHA 8hr HAZWOPER REFRESHER? I only see a seminar. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713196641452--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713196641_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Adelisa</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713196641452--><><!--begin:1713196655144--><div class=\'cv\'><span class=\'notranslate\'><b>Adelisa<timestamp_1713196655_cv>:&nbsp;</b></span>Im good thank you.</div><!--end:1713196655144--><><!--begin:1713196680021--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713196679_co>:&nbsp;</b></span>The main VILT courses all state regulations</div><!--end:1713196680021--><><!--begin:1713196748466--><div class=\'cv\'><span class=\'notranslate\'><b>Adelisa<timestamp_1713196748_cv>:&nbsp;</b></span>So it will cover California?</div><!--end:1713196748466--><><!--begin:1713196761382--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713196761_co>:&nbsp;</b></span>Yes</div><!--end:1713196761382--><><!--begin:1713196787449--><div class=\'cv\'><span class=\'notranslate\'><b>Adelisa<timestamp_1713196787_cv>:&nbsp;</b></span>Ok, thank you</div><!--end:1713196787449--><><!--begin:1713196788119--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713196787_co>:&nbsp;</b></span>The cerificate regulation number will be:</div><!--end:1713196788119--><><!--begin:1713196827904--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713196827_co>:&nbsp;</b></span>as per 29 CFR 1910.120(e) & Title 8CCR 5192(e)(3)(A)<br></div><!--end:1713196827904--><><!--begin:1713196850803--><div class=\'cv\'><span class=\'notranslate\'><b>Adelisa<timestamp_1713196850_cv>:&nbsp;</b></span>Ok, thats what I was looking for.</div><!--end:1713196850803--><><!--begin:1713196862287--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713196862_co>:&nbsp;</b></span>Great!</div><!--end:1713196862287--><><!--begin:1713196879511--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713196879_co>:&nbsp;</b></span>Is there anything else I can help you with today?</div><!--end:1713196879511--><><!--begin:1713197039229--><div class=\'cv\'><span class=\'notranslate\'><b>Adelisa<timestamp_1713197039_cv>:&nbsp;</b></span>No that was it. Thank you.</div><!--end:1713197039229--><><!--begin:1713197054463--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713197054_co>:&nbsp;</b></span>You are welcome!</div><!--end:1713197054463--><><!--begin:1713197064584--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713197064_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1713197064584--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hi, is there a virtual Cal OSHA 8hr HAZWOPER REFRESHER? I only see a seminar. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Adelisa!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAdelisa: Im good thank you.\r\nTiffany: The main VILT courses all state regulations\r\nAdelisa: So it will cover California?\r\nTiffany: Yes\r\nAdelisa: Ok, thank you\r\nTiffany: The cerificate regulation number will be:\r\nTiffany: as per 29 CFR 1910.120(e) & Title 8CCR 5192(e)(3)(A)\r\nAdelisa: Ok, thats what I was looking for.\r\nTiffany: Great!\r\nTiffany: Is there anything else I can help you with today?\r\nAdelisa: No that was it. Thank you.\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('337851175CH', 1713212647, 1713213019, 2, 23, 7, 4, 0, 0, 0, 0, 1376, 0, 0, 0, 0, 'Emily Smith', 'eesmith@gsienv.com', '184.166.91.244', 'b40161bf52428b9699af2c67a9861eb6', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-GSI Environmental-cus-', 'I am trying to create an account and I keep getting a message \"An error occurred during registration. Please try again.\"', '<div class=\'ca\'><div class=\'info_box\'><i>I am trying to create an account and I keep getting a message \"An error occurred during registration. Please try again.\"</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713212651022--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713212650_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Emily Smith</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713212651022--><><!--begin:1713212714271--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713212714_co>:&nbsp;</b></span>One moment please</div><!--end:1713212714271--><><!--begin:1713212785983--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713212785_co>:&nbsp;</b></span>Just sent you an email to set up a password</div><!--end:1713212785983--><><!--begin:1713212827876--><div class=\'cv\'><span class=\'notranslate\'><b>Emily Smith<timestamp_1713212827_cv>:&nbsp;</b></span>Great, I received it and it worked. Thank you!</div><!--end:1713212827876--><><!--begin:1713212838691--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713212838_co>:&nbsp;</b></span>You are welcome!</div><!--end:1713212838691--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am trying to create an account and I keep getting a message \"An error occurred during registration. Please try again.\"\r\nTiffany has joined the chat.\r\nTiffany: Hi, Emily Smith!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: One moment please\r\nTiffany: Just sent you an email to set up a password\r\nEmily Smith: Great, I received it and it worked. Thank you!\r\nTiffany: You are welcome!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('337854604MX', 1713216077, 1713217062, 2, 23, 8, 4, 0, 0, 0, 0, 4359, 0, 0, 0, 0, 'JORGE', 'jnavarro@quala.us.com', '136.22.18.52', 'd627f5b2079fff89e0d83bf3064e4300', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-QUALA-cus-', 'Eearly Bird', '<div class=\'ca\'><div class=\'info_box\'><i>Eearly Bird</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713216081105--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713216080_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>JORGE</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713216081105--><><!--begin:1713216082615--><div class=\'cv\'><span class=\'notranslate\'><b>JORGE<timestamp_1713216081_cv>:&nbsp;</b></span>Class Schedule: 050624-DEN-40 HAZ</div><!--end:1713216082615--><><!--begin:1713216107249--><div class=\'cv\'><span class=\'notranslate\'><b>JORGE<timestamp_1713216106_cv>:&nbsp;</b></span>I want to enroll but missed the early bird, can you honor the price, I can&#39;t afford the full price</div><!--end:1713216107249--><><!--begin:1713216158452--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713216158_co>:&nbsp;</b></span>Yes if you place the order now I will adjust the price giving you the early bird rate for the class starting on 05/07/2024 in Denver</div><!--end:1713216158452--><><!--begin:1713216195842--><div class=\'cv\'><span class=\'notranslate\'><b>JORGE<timestamp_1713216194_cv>:&nbsp;</b></span>so just go ahead and pay? I have it in the card ready to go</div><!--end:1713216195842--><><!--begin:1713216238811--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713216238_co>:&nbsp;</b></span>Yes I will adjust the price before we charge you</div><!--end:1713216238811--><><!--begin:1713216320305--><div class=\'cv\'><span class=\'notranslate\'><b>JORGE<timestamp_1713216319_cv>:&nbsp;</b></span>I pressed place order, it states - Do not honor. Do Not Honor</div><!--end:1713216320305--><><!--begin:1713216376532--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713216376_co>:&nbsp;</b></span>One moment please</div><!--end:1713216376532--><><!--begin:1713216479031--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713216478_co>:&nbsp;</b></span>Are yu logged in on <a href=\'http://www.csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>www.csregs.com</a></div><!--end:1713216479031--><><!--begin:1713216492150--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713216492_co>:&nbsp;</b></span>Can you go to you account overview page please</div><!--end:1713216492150--><><!--begin:1713216499183--><div class=\'cv\'><span class=\'notranslate\'><b>JORGE<timestamp_1713216498_cv>:&nbsp;</b></span>Yes</div><!--end:1713216499183--><><!--begin:1713216508359--><div class=\'cv\'><span class=\'notranslate\'><b>JORGE<timestamp_1713216507_cv>:&nbsp;</b></span>can u call me and I can pay over phone</div><!--end:1713216508359--><><!--begin:1713216513865--><div class=\'cv\'><span class=\'notranslate\'><b>JORGE<timestamp_1713216512_cv>:&nbsp;</b></span>8134048639</div><!--end:1713216513865--><><!--begin:1713216530070--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713216529_co>:&nbsp;</b></span>I can not verify your identity over the phone so I can not take payment over the phone&#39;</div><!--end:1713216530070--><><!--begin:1713216575325--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713216575_co>:&nbsp;</b></span>If you go to your account overview I have created an estimate at the $975 cost.  </div><!--end:1713216575325--><><!--begin:1713216590615--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713216590_co>:&nbsp;</b></span>You can submit the payment there which will create the SO</div><!--end:1713216590615--><><!--begin:1713216596025--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713216595_co>:&nbsp;</b></span>sales order</div><!--end:1713216596025--><><!--begin:1713216634032--><div class=\'cv\'><span class=\'notranslate\'><b>JORGE<timestamp_1713216632_cv>:&nbsp;</b></span>dont see it</div><!--end:1713216634032--><><!--begin:1713216638977--><div class=\'cv\'><span class=\'notranslate\'><b>JORGE<timestamp_1713216637_cv>:&nbsp;</b></span>can I just call you?</div><!--end:1713216638977--><><!--begin:1713216646879--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713216646_co>:&nbsp;</b></span>I will call you</div><!--end:1713216646879--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Eearly Bird\r\nTiffany has joined the chat.\r\nTiffany: Hi, JORGE!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJORGE: Class Schedule: 050624-DEN-40 HAZ\r\nJORGE: I want to enroll but missed the early bird, can you honor the price, I can&#39;t afford the full price\r\nTiffany: Yes if you place the order now I will adjust the price giving you the early bird rate for the class starting on 05/07/2024 in Denver\r\nJORGE: so just go ahead and pay? I have it in the card ready to go\r\nTiffany: Yes I will adjust the price before we charge you\r\nJORGE: I pressed place order, it states - Do not honor. Do Not Honor\r\nTiffany: One moment please\r\nTiffany: Are yu logged in on http://www.csregs.com\r\nTiffany: Can you go to you account overview page please\r\nJORGE: Yes\r\nJORGE: can u call me and I can pay over phone\r\nJORGE: 8134048639\r\nTiffany: I can not verify your identity over the phone so I can not take payment over the phone&#39;\r\nTiffany: If you go to your account overview I have created an estimate at the $975 cost.  \r\nTiffany: You can submit the payment there which will create the SO\r\nTiffany: sales order\r\nJORGE: dont see it\r\nJORGE: can I just call you?\r\nTiffany: I will call you\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('337909757YR', 1713271230, 1713272615, 2, 23, 9, 4, 0, 0, 0, 0, 4106, 0, 0, 0, 0, 'jim', 'Steve@yahoo.com', '72.250.238.2', 'e19c270d31937818e9a8caeaeeb5fab0', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Steveland-cus-', 'Is the 24 hour Hazwoper course in person?', '<div class=\'ca\'><div class=\'info_box\'><i>Is the 24 hour Hazwoper course in person?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713271233883--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713271233_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>jim</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713271233883--><><!--begin:1713271241611--><div class=\'cv\'><span class=\'notranslate\'><b>jim<timestamp_1713271240_cv>:&nbsp;</b></span>good</div><!--end:1713271241611--><><!--begin:1713271252384--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713271252_co>:&nbsp;</b></span>We do have an in person seminar class option but it can also be taken online as well.</div><!--end:1713271252384--><><!--begin:1713271327681--><div class=\'cv\'><span class=\'notranslate\'><b>jim<timestamp_1713271326_cv>:&nbsp;</b></span>How do you tell if its in person? I prefer in person. </div><!--end:1713271327681--><><!--begin:1713271339204--><div class=\'cv\'><span class=\'notranslate\'><b>jim<timestamp_1713271338_cv>:&nbsp;</b></span>Is teh Charlotte class on Jne 4 in person?</div><!--end:1713271339204--><><!--begin:1713271410040--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713271409_co>:&nbsp;</b></span>Yes that is in person the seminar class options are the in person intructor led.  We also have a Charlotte class scheduled next week</div><!--end:1713271410040--><><!--begin:1713271466191--><div class=\'cv\'><span class=\'notranslate\'><b>jim<timestamp_1713271465_cv>:&nbsp;</b></span>Ok, thank you for the explanation. What are the class dates? 4-7?</div><!--end:1713271466191--><><!--begin:1713271534049--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713271533_co>:&nbsp;</b></span>The class is 06/04-06/06</div><!--end:1713271534049--><><!--begin:1713271537379--><div class=\'cv\'><span class=\'notranslate\'><b>jim<timestamp_1713271536_cv>:&nbsp;</b></span>So it Tuesday end on Thursday?</div><!--end:1713271537379--><><!--begin:1713271599272--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713271599_co>:&nbsp;</b></span>Yes the first two days are 8am-6pm and then the final day is 8am to approxiamtely 12pm</div><!--end:1713271599272--><><!--begin:1713271722026--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713271721_co>:&nbsp;</b></span>Is there anything else I can answer for you?</div><!--end:1713271722026--><><!--begin:1713271741439--><div class=\'cv\'><span class=\'notranslate\'><b>jim<timestamp_1713271740_cv>:&nbsp;</b></span>Thank you. I wish the website had the course times on it. </div><!--end:1713271741439--><><!--begin:1713271795457--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713271795_co>:&nbsp;</b></span>I understand and can pass along in the feedback to management.</div><!--end:1713271795457--><><!--begin:1713271800841--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713271800_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1713271800841--><><!--begin:1713271819495--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713271819_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1713271819495--><><!--begin:1713272004658--><div class=\'cv\'><span class=\'notranslate\'><b>jim<timestamp_1713272004_cv>:&nbsp;</b></span>No, thank you</div><!--end:1713272004658--><><!--begin:1713272022450--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713272022_co>:&nbsp;</b></span>If you think of anything else, my name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1713272022450--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Is the 24 hour Hazwoper course in person?\r\nTiffany has joined the chat.\r\nTiffany: Hi, jim!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\njim: good\r\nTiffany: We do have an in person seminar class option but it can also be taken online as well.\r\njim: How do you tell if its in person? I prefer in person. \r\njim: Is teh Charlotte class on Jne 4 in person?\r\nTiffany: Yes that is in person the seminar class options are the in person intructor led.  We also have a Charlotte class scheduled next week\r\njim: Ok, thank you for the explanation. What are the class dates? 4-7?\r\nTiffany: The class is 06/04-06/06\r\njim: So it Tuesday end on Thursday?\r\nTiffany: Yes the first two days are 8am-6pm and then the final day is 8am to approxiamtely 12pm\r\nTiffany: Is there anything else I can answer for you?\r\njim: Thank you. I wish the website had the course times on it. \r\nTiffany: I understand and can pass along in the feedback to management.\r\nTiffany: You are most welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\njim: No, thank you\r\nTiffany: If you think of anything else, my name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('337921149XC', 1713282624, 1713283089, 2, 23, 10, 6, 0, 0, 0, 0, 4565, 0, 0, 0, 0, 'Crystal', 'crystal.weaver@va.gov', '152.131.10.79', '3b71de551fd3a210ec776ea0128fa31e', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-VA-cus-', 'On the new website it doesnt seem to say how long those that registered for the Standard 40hr HAZWOPER have to sign up and complete the in person hands on portion by. What is the duration of time allowed on that? ', '<div class=\'ca\'><div class=\'info_box\'><i>On the new website it doesnt seem to say how long those that registered for the Standard 40hr HAZWOPER have to sign up and complete the in person hands on portion by. What is the duration of time allowed on that? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713282626163--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713282626_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Crystal</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713282626163--><><!--begin:1713282650810--><div class=\'cv\'><span class=\'notranslate\'><b>Crystal<timestamp_1713282650_cv>:&nbsp;</b></span>I am good. Thanks Tiffany. I hope you are doing well. </div><!--end:1713282650810--><><!--begin:1713282666832--><div class=\'cv\'><span class=\'notranslate\'><b>Crystal<timestamp_1713282666_cv>:&nbsp;</b></span>I felt like going this route instead of calling again today. </div><!--end:1713282666832--><><!--begin:1713282667611--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713282667_co>:&nbsp;</b></span>I am good thanks!  Once registered for any online training course with Compliance Solutions students have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.<br><br>With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. The students certificate of completion will then be issued via USPS (as long as they have passed the exam with a 70% or better and the course is paid).  The hands-on dressout portion is not included in this course.<br><br>At the request of students and clients, Compliance Solutions created this Hybrid, 100% online version of our 40-Hour HAZWOPER course that is specially designed for workers/employees who:<br><br>Are employed by a company that provides hands-on training for their employees or;<br>Have job descriptions that EXCLUDE exposure to IDLH environments.<br><br>Compliance Solutions offers the hands-On training at 41 U.S. locations (onsite classes are offered for groups of 5 or more).  After registering, and within 12 months, you need hands-on training (per OSHA regulations), simply register for and pay the additional cost.</div><!--end:1713282667611--><><!--begin:1713282699513--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713282699_co>:&nbsp;</b></span>I understand.  Please read the above and it should answer most questions.  </div><!--end:1713282699513--><><!--begin:1713282740169--><div class=\'cv\'><span class=\'notranslate\'><b>Crystal<timestamp_1713282740_cv>:&nbsp;</b></span>It doesnt say that on the website though. And Hybrid says 365 days. Hard to follow but thanks for the personalized feedback. </div><!--end:1713282740169--><><!--begin:1713282824433--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713282824_co>:&nbsp;</b></span>I will advise my management and website team about that and it would be up to them to add the information or not.  Thank you for your feedback.  Is there anything else I can assist you with?</div><!--end:1713282824433--><><!--begin:1713282852522--><div class=\'cv\'><span class=\'notranslate\'><b>Crystal<timestamp_1713282852_cv>:&nbsp;</b></span>Sounds good. Thanks I am all set. </div><!--end:1713282852522--><><!--begin:1713282872169--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713282872_co>:&nbsp;</b></span>If you need anything else you know where to reach me :)</div><!--end:1713282872169--><><!--begin:1713282896220--><div class=\'cv\'><span class=\'notranslate\'><b>Crystal<timestamp_1713282896_cv>:&nbsp;</b></span>Yes I do. I  appreciate your help. Thanks again. </div><!--end:1713282896220--><><!--begin:1713282914697--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713282914_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1713282914697--><><!--begin:1713282917841--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713282917_co>:&nbsp;</b></span>Have a safe day!</div><!--end:1713282917841--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'On the new website it doesnt seem to say how long those that registered for the Standard 40hr HAZWOPER have to sign up and complete the in person hands on portion by. What is the duration of time allowed on that? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Crystal!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nCrystal: I am good. Thanks Tiffany. I hope you are doing well. \r\nCrystal: I felt like going this route instead of calling again today. \r\nTiffany: I am good thanks!  Once registered for any online training course with Compliance Solutions students have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. The students certificate of completion will then be issued via USPS (as long as they have passed the exam with a 70% or better and the course is paid).  The hands-on dressout portion is not included in this course.At the request of students and clients, Compliance Solutions created this Hybrid, 100% online version of our 40-Hour HAZWOPER course that is specially designed for workers/employees who:Are employed by a company that provides hands-on training for their employees or;Have job descriptions that EXCLUDE exposure to IDLH environments.Compliance Solutions offers the hands-On training at 41 U.S. locations (onsite classes are offered for groups of 5 or more).  After registering, and within 12 months, you need hands-on training (per OSHA regulations), simply register for and pay the additional cost.\r\nTiffany: I understand.  Please read the above and it should answer most questions.  \r\nCrystal: It doesnt say that on the website though. And Hybrid says 365 days. Hard to follow but thanks for the personalized feedback. \r\nTiffany: I will advise my management and website team about that and it would be up to them to add the information or not.  Thank you for your feedback.  Is there anything else I can assist you with?\r\nCrystal: Sounds good. Thanks I am all set. \r\nTiffany: If you need anything else you know where to reach me :)\r\nCrystal: Yes I do. I  appreciate your help. Thanks again. \r\nTiffany: You are most welcome!\r\nTiffany: Have a safe day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('338001083GA', 1713362569, 1713362598, 2, 23, 21, 4, 0, 0, 0, 0, 581, 0, 0, 0, 0, 'Katie Lombardo', 'katie.lombardo@aecom.com', '34.103.72.190', '23fc3f8399b32ad17c24f8eacfee3b20', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-AECOM-cus-', 'I am having trouble creating an account to purchase a course.', '<div class=\'ca\'><div class=\'info_box\'><i>I am having trouble creating an account to purchase a course.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713362572603--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713362572_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Katie Lombardo</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713362572603--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am having trouble creating an account to purchase a course.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Katie Lombardo!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('338001657MT', 1713363143, 1713363486, 2, 23, 20, 2, 0, 0, 5, 0, 2983, 0, 0, 0, 0, 'Katie Lombardo', 'katie.lombardo@aecom.com', '34.103.72.190', '31f223980e7bb172322839917d7fad55', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-AECOM-cus-', 'Error when registering for a new account.', '<div class=\'ca\'><div class=\'info_box\'><i>Error when registering for a new account.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713363145424--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713363145_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Katie Lombardo</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713363145424--><><!--begin:1713363157234--><div class=\'cv\'><span class=\'notranslate\'><b>Katie Lombardo<timestamp_1713363157_cv>:&nbsp;</b></span>Hello, I am well, thank you.</div><!--end:1713363157234--><><!--begin:1713363186825--><div class=\'cv\'><span class=\'notranslate\'><b>Katie Lombardo<timestamp_1713363186_cv>:&nbsp;</b></span>I am having trouble creating an account so I can purchase a course, I keep getting an error.</div><!--end:1713363186825--><><!--begin:1713363203818--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713363203_co>:&nbsp;</b></span>I will create you an account on my end and send you a password set email from our NetSuite system</div><!--end:1713363203818--><><!--begin:1713363213658--><div class=\'cv\'><span class=\'notranslate\'><b>Katie Lombardo<timestamp_1713363213_cv>:&nbsp;</b></span>Thank you.</div><!--end:1713363213658--><><!--begin:1713363258371--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713363258_co>:&nbsp;</b></span>It has been sent</div><!--end:1713363258371--><><!--begin:1713363318352--><div class=\'cv\'><span class=\'notranslate\'><b>Katie Lombardo<timestamp_1713363318_cv>:&nbsp;</b></span>I&#39;m in, thanks!</div><!--end:1713363318352--><><!--begin:1713363323346--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713363323_co>:&nbsp;</b></span>You are welcome!</div><!--end:1713363323346--><><!--begin:1713363331577--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713363331_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1713363331577--><><!--begin:1713363443987--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713363443_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1713363443987--><><!--begin:1713363456207--><div class=\'cv\'><span class=\'notranslate\'><b>Katie Lombardo<timestamp_1713363456_cv>:&nbsp;</b></span>That was all, thanks</div><!--end:1713363456207--><><!--begin:1713363483270--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713363483_co>:&nbsp;</b></span>Have a great day!<br></div><!--end:1713363483270--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Error when registering for a new account.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Katie Lombardo!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKatie Lombardo: Hello, I am well, thank you.\r\nKatie Lombardo: I am having trouble creating an account so I can purchase a course, I keep getting an error.\r\nTiffany: I will create you an account on my end and send you a password set email from our NetSuite system\r\nKatie Lombardo: Thank you.\r\nTiffany: It has been sent\r\nKatie Lombardo: I&#39;m in, thanks!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nKatie Lombardo: That was all, thanks\r\nTiffany: Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('338001797CX', 1713363288, 1713363430, 2, 23, 26, 3, 0, 0, 0, 0, 2007, 0, 0, 0, 0, 'Andrew Swingler', 'andrew.swingler@erg.com', '73.134.24.22', 'a34858b8478fb80d075d7493fcfcf8af', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-ERG-cus-', 'Are the instructor lead 40 hour HAZWOPER Trainings 4 10 hour days? Or 5 8 hour days? Was curious for planning purposes', '<div class=\'ca\'><div class=\'info_box\'><i>Are the instructor lead 40 hour HAZWOPER Trainings 4 10 hour days? Or 5 8 hour days? Was curious for planning purposes</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713363289371--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713363289_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Andrew Swingler</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713363289371--><><!--begin:1713363304747--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Swingler<timestamp_1713363304_cv>:&nbsp;</b></span>Hey, I&#39;m doing well. How are you?</div><!--end:1713363304747--><><!--begin:1713363305772--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713363305_co>:&nbsp;</b></span>4/10-Hour days normally Tuesday through Friday.</div><!--end:1713363305772--><><!--begin:1713363311626--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713363311_co>:&nbsp;</b></span>I am good thanks!</div><!--end:1713363311626--><><!--begin:1713363316506--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713363316_co>:&nbsp;</b></span> 4/10-Hour days normally Tuesday through Friday.</div><!--end:1713363316506--><><!--begin:1713363417949--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Swingler<timestamp_1713363417_cv>:&nbsp;</b></span>Okay perfect, that&#39;s all I needed to know</div><!--end:1713363417949--><><!--begin:1713363423277--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Swingler<timestamp_1713363423_cv>:&nbsp;</b></span>Thank you!</div><!--end:1713363423277--><><!--begin:1713363430811--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713363430_co>:&nbsp;</b></span>You are welcome!  Is there anything else I can assist you with today?</div><!--end:1713363430811--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Are the instructor lead 40 hour HAZWOPER Trainings 4 10 hour days? Or 5 8 hour days? Was curious for planning purposes\r\nTiffany has joined the chat.\r\nTiffany: Hi, Andrew Swingler!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAndrew Swingler: Hey, I&#39;m doing well. How are you?\r\nTiffany: 4/10-Hour days normally Tuesday through Friday.\r\nTiffany: I am good thanks!\r\nTiffany:  4/10-Hour days normally Tuesday through Friday.\r\nAndrew Swingler: Okay perfect, that&#39;s all I needed to know\r\nAndrew Swingler: Thank you!\r\nTiffany: You are welcome!  Is there anything else I can assist you with today?\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('33800724142', 1713368719, 1713369260, 2, 19, 13, 11, 0, 0, 5, 0, 1556, 0, 0, 0, 0, 'Eddie ', 'ESalcido@BigPalmLogistics.com', '172.13.224.17', '8c2b74d517efb3e21d04cb9f5c49eb63', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-BPL, LLC-cus-', 'I have a client asking for my drivers to go through an 8 hour HAZWOPER course prior to being allowed on a location. We are a crude oil transportation hauling company. I do not see the 8 hour as an option without first taking either the 24hr or 40hr course. Am I missing something?', '<div class=\'ca\'><div class=\'info_box\'><i>I have a client asking for my drivers to go through an 8 hour HAZWOPER course prior to being allowed on a location. We are a crude oil transportation hauling company. I do not see the 8 hour as an option without first taking either the 24hr or 40hr course. Am I missing something?</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1713368743018--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1713368805_co>:&nbsp;</b></span>You are correct.  The 8 hour OAHA class is a refresher.  It may be a different class you need?</div><!--end:1713368743018--><><!--begin:1713368809407--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1713368872_co>:&nbsp;</b></span>If you send me a good number to reach you at I can help you research the class type.</div><!--end:1713368809407--><><!--begin:1713368929635--><div class=\'cv\'><span class=\'notranslate\'><b>Eddie <timestamp_1713368929_cv>:&nbsp;</b></span><a href=\'tel:4326613835\' target=\'_blank\' rel=\'noopener noreferrer\'>432-661-3835</a></div><!--end:1713368929635--><><!--begin:1713368902953--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1713368965_co>:&nbsp;</b></span>Great  I will call you in just a few moments.</div><!--end:1713368902953--><><!--begin:1713369078661--><div class=\'cv\'><span class=\'notranslate\'><b>Eddie <timestamp_1713369078_cv>:&nbsp;</b></span>Thank you</div><!--end:1713369078661--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I have a client asking for my drivers to go through an 8 hour HAZWOPER course prior to being allowed on a location. We are a crude oil transportation hauling company. I do not see the 8 hour as an option without first taking either the 24hr or 40hr course. Am I missing something?\r\nTracy has joined the chat.\r\nTracy: You are correct.  The 8 hour OAHA class is a refresher.  It may be a different class you need?\r\nTracy: If you send me a good number to reach you at I can help you research the class type.\r\nEddie : tel:4326613835\r\nTracy: Great  I will call you in just a few moments.\r\nEddie : Thank you\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('3380126337R', 1713374105, 1713375109, 2, 23, 7, 2, 0, 0, 5, 0, 4685, 0, 0, 0, 0, 'Maeve', 'maeve.tucker@arcadis.com', '69.122.43.242', '264e26c6dd0cd22a2e44dc636a78daeb', 'Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Arcadis-cus-', 'Does the OSHA HAZWOPER Site Supervisor course fulfill the requirement for the annual 8 hr HAZWOPER refresher? Or do I still need to take a separate 8 hr refresher for my annual HAZWOPER renewal? ', '<div class=\'ca\'><div class=\'info_box\'><i>Does the OSHA HAZWOPER Site Supervisor course fulfill the requirement for the annual 8 hr HAZWOPER refresher? Or do I still need to take a separate 8 hr refresher for my annual HAZWOPER renewal? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713374107630--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713374107_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Maeve</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713374107630--><><!--begin:1713374119205--><div class=\'cv\'><span class=\'notranslate\'><b>Maeve<timestamp_1713374119_cv>:&nbsp;</b></span>I&#39;m good. How are you?</div><!--end:1713374119205--><><!--begin:1713374128175--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713374128_co>:&nbsp;</b></span>I am good thank you</div><!--end:1713374128175--><><!--begin:1713374181852--><div class=\'cv\'><span class=\'notranslate\'><b>Maeve<timestamp_1713374181_cv>:&nbsp;</b></span>Are you the correct department for my question?</div><!--end:1713374181852--><><!--begin:1713374203390--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713374203_co>:&nbsp;</b></span>One moment please</div><!--end:1713374203390--><><!--begin:1713374402263--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713374402_co>:&nbsp;</b></span>I am lookng for OSHAs Interpretation letter that answers your question</div><!--end:1713374402263--><><!--begin:1713374502500--><div class=\'cv\'><span class=\'notranslate\'><b>Maeve<timestamp_1713374502_cv>:&nbsp;</b></span>I believe it does but then I got confused by something in the course that made it sound like I needed an additional 8 hour training course (outside of the field training)</div><!--end:1713374502500--><><!--begin:1713374563729--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713374563_co>:&nbsp;</b></span><a href=\'https://www.osha.gov/laws-regs/standardinterpretations/1992-05-13-0#:~:text=In%20general%2C%20OSHA%20would%20expect,hours%20of%20employee%20refresher%20training\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.osha.gov/laws-regs/standardinterpretations/1992-05-13-0#:~:text=In%20general%2C%20OSHA%20would%20expect,hours%20of%20employee%20refresher%20training</a>.</div><!--end:1713374563729--><><!--begin:1713374587664--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713374587_co>:&nbsp;</b></span>In general, OSHA would expect a general hazardous waste site worker who is becoming a supervisor or manager to receive at least 16 hours of training the year they become a supervisor: 8 hours of supervisory training in addition to 8 hours of employee refresher training.<br><br></div><!--end:1713374587664--><><!--begin:1713374664089--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713374663_co>:&nbsp;</b></span>I believe it does as well but OSHA is not 100% clear.  We actually submitted a letter for clarification ourselves and are awaiting a response.  </div><!--end:1713374664089--><><!--begin:1713374678879--><div class=\'cv\'><span class=\'notranslate\'><b>Maeve<timestamp_1713374678_cv>:&nbsp;</b></span>Okay, and based on the following paragraph, looks like it&#39;s up to my employer </div><!--end:1713374678879--><><!--begin:1713374723450--><div class=\'cv\'><span class=\'notranslate\'><b>Maeve<timestamp_1713374723_cv>:&nbsp;</b></span>Alright, thanks. Glad I&#39;m not the only one confused! :) </div><!--end:1713374723450--><><!--begin:1713374768329--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713374768_co>:&nbsp;</b></span>:)</div><!--end:1713374768329--><><!--begin:1713374780113--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713374779_co>:&nbsp;</b></span>Is there anything else I can assist you with right now?</div><!--end:1713374780113--><><!--begin:1713374888210--><div class=\'cv\'><span class=\'notranslate\'><b>Maeve<timestamp_1713374888_cv>:&nbsp;</b></span>That&#39;s it!</div><!--end:1713374888210--><><!--begin:1713375011203--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713375011_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1713375011203--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Does the OSHA HAZWOPER Site Supervisor course fulfill the requirement for the annual 8 hr HAZWOPER refresher? Or do I still need to take a separate 8 hr refresher for my annual HAZWOPER renewal? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Maeve!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMaeve: I&#39;m good. How are you?\r\nTiffany: I am good thank you\r\nMaeve: Are you the correct department for my question?\r\nTiffany: One moment please\r\nTiffany: I am lookng for OSHAs Interpretation letter that answers your question\r\nMaeve: I believe it does but then I got confused by something in the course that made it sound like I needed an additional 8 hour training course (outside of the field training)\r\nTiffany: https://www.osha.gov/laws-regs/standardinterpretations/1992-05-13-0#:~:text=In%20general%2C%20OSHA%20would%20expect,hours%20of%20employee%20refresher%20training.\r\nTiffany: In general, OSHA would expect a general hazardous waste site worker who is becoming a supervisor or manager to receive at least 16 hours of training the year they become a supervisor: 8 hours of supervisory training in addition to 8 hours of employee refresher training.\r\nTiffany: I believe it does as well but OSHA is not 100% clear.  We actually submitted a letter for clarification ourselves and are awaiting a response.  \r\nMaeve: Okay, and based on the following paragraph, looks like it&#39;s up to my employer \r\nMaeve: Alright, thanks. Glad I&#39;m not the only one confused! :) \r\nTiffany: :)\r\nTiffany: Is there anything else I can assist you with right now?\r\nMaeve: That&#39;s it!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('338023250YR', 1713384738, 1713385694, 2, 23, 23, 6, 0, 0, 5, 0, 5348, 0, 0, 0, 0, 'Nayyir', 'nayyir.sunderji@cannsell.ca', '142.112.91.107', 'ba1e669b9b42e8ddbfce5586fa9495f7', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-cannsell-cus-', 'Hello, is it possible to train several of my workers through this lms? I am unsure how to access. Would there be an option to demo?', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, is it possible to train several of my workers through this lms? I am unsure how to access. Would there be an option to demo?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713384739721--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713384739_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Nayyir</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713384739721--><><!--begin:1713384749219--><div class=\'cv\'><span class=\'notranslate\'><b>Nayyir<timestamp_1713384749_cv>:&nbsp;</b></span>good how are you?</div><!--end:1713384749219--><><!--begin:1713384770150--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713384770_co>:&nbsp;</b></span>I am good thank you</div><!--end:1713384770150--><><!--begin:1713384809189--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713384809_co>:&nbsp;</b></span>I can have an account executive reach out to you regarding your training needs and setting up a demo</div><!--end:1713384809189--><><!--begin:1713384824683--><div class=\'cv\'><span class=\'notranslate\'><b>Nayyir<timestamp_1713384825_cv>:&nbsp;</b></span>okay!</div><!--end:1713384824683--><><!--begin:1713384845398--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713384845_co>:&nbsp;</b></span>What is a good contact number to reach out to?</div><!--end:1713384845398--><><!--begin:1713384853054--><div class=\'cv\'><span class=\'notranslate\'><b>Nayyir<timestamp_1713384853_cv>:&nbsp;</b></span>2262360193</div><!--end:1713384853054--><><!--begin:1713384877517--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713384877_co>:&nbsp;</b></span>Okay thank you I will pass this information on to have someone reach out.</div><!--end:1713384877517--><><!--begin:1713384894629--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713384894_co>:&nbsp;</b></span>Can I get your company name and the main course you need?</div><!--end:1713384894629--><><!--begin:1713384933071--><div class=\'cv\'><span class=\'notranslate\'><b>Nayyir<timestamp_1713384933_cv>:&nbsp;</b></span>Cannsell is my company and we are looking at the HAZCOM course</div><!--end:1713384933071--><><!--begin:1713384953358--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713384953_co>:&nbsp;</b></span>Thank you!</div><!--end:1713384953358--><><!--begin:1713384988125--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713384987_co>:&nbsp;</b></span>Is there a good time to reach out?</div><!--end:1713384988125--><><!--begin:1713384999640--><div class=\'cv\'><span class=\'notranslate\'><b>Nayyir<timestamp_1713385000_cv>:&nbsp;</b></span><br>ASAP would be great</div><!--end:1713384999640--><><!--begin:1713385009285--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713385009_co>:&nbsp;</b></span>Got it!</div><!--end:1713385009285--><><!--begin:1713385009123--><div class=\'cv\'><span class=\'notranslate\'><b>Nayyir<timestamp_1713385009_cv>:&nbsp;</b></span>could someone reach out now?</div><!--end:1713385009123--><><!--begin:1713385032800--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713385032_co>:&nbsp;</b></span>I am passing your info on so someone should reach out shortly</div><!--end:1713385032800--><><!--begin:1713385041114--><div class=\'cv\'><span class=\'notranslate\'><b>Nayyir<timestamp_1713385041_cv>:&nbsp;</b></span>perfect thank you!</div><!--end:1713385041114--><><!--begin:1713385099870--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713385099_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1713385099870--><><!--begin:1713385155114--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713385154_co>:&nbsp;</b></span>Michell will be calling momentarily  </div><!--end:1713385155114--><><!--begin:1713385248591--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713385248_co>:&nbsp;</b></span>Is this the best number <a href=\'tel:2262360193\' target=\'_blank\' rel=\'noopener noreferrer\'>226-236-0193</a> I was advised it is ringing busy</div><!--end:1713385248591--><><!--begin:1713385265513--><div class=\'cv\'><span class=\'notranslate\'><b>Nayyir<timestamp_1713385266_cv>:&nbsp;</b></span>should be open!</div><!--end:1713385265513--><><!--begin:1713385325382--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713385325_co>:&nbsp;</b></span>I advised her to try again</div><!--end:1713385325382--><><!--begin:1713385432601--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713385432_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1713385432601--><><!--begin:1713385678759--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713385678_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1713385678759--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, is it possible to train several of my workers through this lms? I am unsure how to access. Would there be an option to demo?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Nayyir!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nNayyir: good how are you?\r\nTiffany: I am good thank you\r\nTiffany: I can have an account executive reach out to you regarding your training needs and setting up a demo\r\nNayyir: okay!\r\nTiffany: What is a good contact number to reach out to?\r\nNayyir: 2262360193\r\nTiffany: Okay thank you I will pass this information on to have someone reach out.\r\nTiffany: Can I get your company name and the main course you need?\r\nNayyir: Cannsell is my company and we are looking at the HAZCOM course\r\nTiffany: Thank you!\r\nTiffany: Is there a good time to reach out?\r\nNayyir: ASAP would be great\r\nTiffany: Got it!\r\nNayyir: could someone reach out now?\r\nTiffany: I am passing your info on so someone should reach out shortly\r\nNayyir: perfect thank you!\r\nTiffany: You are most welcome!\r\nTiffany: Michell will be calling momentarily  \r\nTiffany: Is this the best number tel:2262360193 I was advised it is ringing busy\r\nNayyir: should be open!\r\nTiffany: I advised her to try again\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('33810354459', 1713465035, 1713465634, 2, 23, 26, 5, 0, 0, 0, 0, 2154, 0, 0, 0, 0, 'Lina', 'lrobert@yvwd.us', '108.178.187.42', 'a2bc06fe04e97fe0029a72efcfa8d083', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-YVWD-cus-', 'I was looking for a 40 hour training in colton and am not getting anything?', '<div class=\'ca\'><div class=\'info_box\'><i>I was looking for a 40 hour training in colton and am not getting anything?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713465038090--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713465037_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Lina</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713465038090--><><!--begin:1713465071339--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713465071_co>:&nbsp;</b></span>What State is Colton in?</div><!--end:1713465071339--><><!--begin:1713465082430--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713465082_co>:&nbsp;</b></span><a href=\'https://www.csregs.com/OSHA-40-Hour-HAZWOPER\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.csregs.com/OSHA-40-Hour-HAZWOPER</a></div><!--end:1713465082430--><><!--begin:1713465101787--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713465101_co>:&nbsp;</b></span>Training Preference should be Seminar (Instructor-Led)</div><!--end:1713465101787--><><!--begin:1713465124811--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713465124_co>:&nbsp;</b></span>Seminar CAL-OSHA is for Calfornia locations</div><!--end:1713465124811--><><!--begin:1713465346188--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713465346_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1713465346188--><><!--begin:1713465632748--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713465632_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1713465632748--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I was looking for a 40 hour training in colton and am not getting anything?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Lina!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: What State is Colton in?\r\nTiffany: https://www.csregs.com/OSHA-40-Hour-HAZWOPER\r\nTiffany: Training Preference should be Seminar (Instructor-Led)\r\nTiffany: Seminar CAL-OSHA is for Calfornia locations\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('338168338E5', 1713529810, 1713530289, 2, 23, 7, 2, 0, 0, 5, 1, 4535, 0, 0, 0, 0, 'david crigger', 'david_crigger@fws.gov', '158.68.216.231', 'f5027ae5619e1e076ac1a14cc52d3cd4', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Existing Registration-cus-Company-_-US FIsh & Wildlife Service-cus-', 'Salvatore Vicari is attending the 40 hour next week in Noblesville. Is there any new student information for him? Should he login to CS as a student? ', '<div class=\'ca\'><div class=\'info_box\'><i>Salvatore Vicari is attending the 40 hour next week in Noblesville. Is there any new student information for him? Should he login to CS as a student? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713529812530--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713529812_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>david crigger</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713529812530--><><!--begin:1713529867208--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713529867_co>:&nbsp;</b></span>I should he is registered for the 40-Hour HAZWOPER in our Indianapolis, IN location.  </div><!--end:1713529867208--><><!--begin:1713529882278--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713529882_co>:&nbsp;</b></span>I show he is registered for the 40-Hour HAZWOPER in our Indianapolis, IN location.</div><!--end:1713529882278--><><!--begin:1713529909382--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713529909_co>:&nbsp;</b></span>He would not log in to complete training online as he is registered for the full in person class</div><!--end:1713529909382--><><!--begin:1713529920105--><div class=\'cv\'><span class=\'notranslate\'><b>david crigger<timestamp_1713529920_cv>:&nbsp;</b></span>Oh good. </div><!--end:1713529920105--><><!--begin:1713529939906--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713529939_co>:&nbsp;</b></span>I see it still says pending</div><!--end:1713529939906--><><!--begin:1713529943207--><div class=\'cv\'><span class=\'notranslate\'><b>david crigger<timestamp_1713529943_cv>:&nbsp;</b></span>Is there any pre-class work?</div><!--end:1713529943207--><><!--begin:1713529981251--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713529981_co>:&nbsp;</b></span>I will ask my logistics team if the class is confirmed or cancelled and send an email update today once I have an answer.</div><!--end:1713529981251--><><!--begin:1713530001719--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713530001_co>:&nbsp;</b></span>There is no pre-class work or paperwork to be done</div><!--end:1713530001719--><><!--begin:1713530007860--><div class=\'cv\'><span class=\'notranslate\'><b>david crigger<timestamp_1713530007_cv>:&nbsp;</b></span>Okay. Thank you</div><!--end:1713530007860--><><!--begin:1713530016365--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713530016_co>:&nbsp;</b></span>You are welcome!</div><!--end:1713530016365--><><!--begin:1713530030627--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713530030_co>:&nbsp;</b></span>Is there anything else I can assist you with today&gt;</div><!--end:1713530030627--><><!--begin:1713530045926--><div class=\'cv\'><span class=\'notranslate\'><b>david crigger<timestamp_1713530045_cv>:&nbsp;</b></span>Possibility that not enough people enrolled in the session?</div><!--end:1713530045926--><><!--begin:1713530080139--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713530079_co>:&nbsp;</b></span>Yes that is a possibility</div><!--end:1713530080139--><><!--begin:1713530115206--><div class=\'cv\'><span class=\'notranslate\'><b>david crigger<timestamp_1713530115_cv>:&nbsp;</b></span>Thank you Tiffany</div><!--end:1713530115206--><><!--begin:1713530133667--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713530133_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1713530133667--><><!--begin:1713530149179--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713530149_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1713530149179--><><!--begin:1713530202456--><div class=\'cv\'><span class=\'notranslate\'><b>david crigger<timestamp_1713530202_cv>:&nbsp;</b></span>That is all</div><!--end:1713530202456--><><!--begin:1713530221086--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713530220_co>:&nbsp;</b></span>If you think of anything else, you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1713530221086--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Salvatore Vicari is attending the 40 hour next week in Noblesville. Is there any new student information for him? Should he login to CS as a student? \r\nTiffany has joined the chat.\r\nTiffany: Hi, david crigger!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I should he is registered for the 40-Hour HAZWOPER in our Indianapolis, IN location.  \r\nTiffany: I show he is registered for the 40-Hour HAZWOPER in our Indianapolis, IN location.\r\nTiffany: He would not log in to complete training online as he is registered for the full in person class\r\ndavid crigger: Oh good. \r\nTiffany: I see it still says pending\r\ndavid crigger: Is there any pre-class work?\r\nTiffany: I will ask my logistics team if the class is confirmed or cancelled and send an email update today once I have an answer.\r\nTiffany: There is no pre-class work or paperwork to be done\r\ndavid crigger: Okay. Thank you\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today&gt;\r\ndavid crigger: Possibility that not enough people enrolled in the session?\r\nTiffany: Yes that is a possibility\r\ndavid crigger: Thank you Tiffany\r\nTiffany: You are most welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\ndavid crigger: That is all\r\nTiffany: If you think of anything else, you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('338168782R8', 1713530254, 1713531017, 2, 23, 7, 5, 0, 0, 5, 0, 4948, 0, 0, 0, 0, 'Brianna Duggal', 'brianna.duggal@eabminc.com', '172.59.16.140', 'dd54810aefcf0db09dc04c625d06d06d', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Existing Registration-cus-Company-_-EABM, Inc. -cus-', 'Hi. Is there a way to see the certificates of completion on the website after the students complete the course? ', '<div class=\'ca\'><div class=\'info_box\'><i>Hi. Is there a way to see the certificates of completion on the website after the students complete the course? </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713530256653--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713530256_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Brianna Duggal</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713530256653--><><!--begin:1713530302772--><div class=\'cv\'><span class=\'notranslate\'><b>Brianna Duggal<timestamp_1713530302_cv>:&nbsp;</b></span>Hi. I&#39;m good and yo?</div><!--end:1713530302772--><><!--begin:1713530306216--><div class=\'cv\'><span class=\'notranslate\'><b>Brianna Duggal<timestamp_1713530306_cv>:&nbsp;</b></span>you*?</div><!--end:1713530306216--><><!--begin:1713530318540--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713530318_co>:&nbsp;</b></span>All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. <br><br>It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. <br><br>All course fees must be paid before a certificate is released.</div><!--end:1713530318540--><><!--begin:1713530327612--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713530327_co>:&nbsp;</b></span>I am good thank you!</div><!--end:1713530327612--><><!--begin:1713530353025--><div class=\'cv\'><span class=\'notranslate\'><b>Brianna Duggal<timestamp_1713530353_cv>:&nbsp;</b></span>How do I know if there are any course fees for my company?</div><!--end:1713530353025--><><!--begin:1713530410259--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713530410_co>:&nbsp;</b></span>Was the training paid at the time the order was placed or was it invoiced?</div><!--end:1713530410259--><><!--begin:1713530415962--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713530415_co>:&nbsp;</b></span>I can check for you.</div><!--end:1713530415962--><><!--begin:1713530430071--><div class=\'cv\'><span class=\'notranslate\'><b>Brianna Duggal<timestamp_1713530430_cv>:&nbsp;</b></span>I believe so.</div><!--end:1713530430071--><><!--begin:1713530435195--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713530435_co>:&nbsp;</b></span>I can look up a specfic student to see if their training was paid</div><!--end:1713530435195--><><!--begin:1713530442833--><div class=\'cv\'><span class=\'notranslate\'><b>Brianna Duggal<timestamp_1713530442_cv>:&nbsp;</b></span>But if you can check that would be great!</div><!--end:1713530442833--><><!--begin:1713530480331--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713530480_co>:&nbsp;</b></span>All training is paid on the account you are attached to</div><!--end:1713530480331--><><!--begin:1713530502140--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713530501_co>:&nbsp;</b></span>We have sent certificates for Brent and yourself already via US Mail </div><!--end:1713530502140--><><!--begin:1713530525028--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713530524_co>:&nbsp;</b></span>Jaime just completed so we will send that certificate out soon</div><!--end:1713530525028--><><!--begin:1713530544579--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713530544_co>:&nbsp;</b></span>All certificates for your company are sent to: Suzanne Figueroa<br>EABM Inc.<br>2114 North Flamingo Road<br>U-173<br>Pembroke Pines FL 33028</div><!--end:1713530544579--><><!--begin:1713530578907--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713530578_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1713530578907--><><!--begin:1713530963888--><div class=\'cv\'><span class=\'notranslate\'><b>Brianna Duggal<timestamp_1713530964_cv>:&nbsp;</b></span>That is all!</div><!--end:1713530963888--><><!--begin:1713530968403--><div class=\'cv\'><span class=\'notranslate\'><b>Brianna Duggal<timestamp_1713530968_cv>:&nbsp;</b></span>thank you</div><!--end:1713530968403--><><!--begin:1713530976493--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713530976_co>:&nbsp;</b></span>You are welcome!</div><!--end:1713530976493--><><!--begin:1713530981573--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713530981_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1713530981573--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hi. Is there a way to see the certificates of completion on the website after the students complete the course? \r\nTiffany has joined the chat.\r\nTiffany: Hi, Brianna Duggal!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBrianna Duggal: Hi. I&#39;m good and yo?\r\nBrianna Duggal: you*?\r\nTiffany: All courses include one free Certificate (suitable for framing) that&#39;s sent via U.S. Mail to the company. It&#39;s usually addressed to the EH&S Department or the person listed as the EH&S &quot;contact&quot;. All course fees must be paid before a certificate is released.\r\nTiffany: I am good thank you!\r\nBrianna Duggal: How do I know if there are any course fees for my company?\r\nTiffany: Was the training paid at the time the order was placed or was it invoiced?\r\nTiffany: I can check for you.\r\nBrianna Duggal: I believe so.\r\nTiffany: I can look up a specfic student to see if their training was paid\r\nBrianna Duggal: But if you can check that would be great!\r\nTiffany: All training is paid on the account you are attached to\r\nTiffany: We have sent certificates for Brent and yourself already via US Mail \r\nTiffany: Jaime just completed so we will send that certificate out soon\r\nTiffany: All certificates for your company are sent to: Suzanne FigueroaEABM Inc.2114 North Flamingo RoadU-173Pembroke Pines FL 33028\r\nTiffany: Is there anything else I can assist you with today?\r\nBrianna Duggal: That is all!\r\nBrianna Duggal: thank you\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('338175350T3', 1713536835, 1713537030, 2, 19, 20, 15, 0, 0, 0, 0, 1051, 0, 0, 0, 0, 'Steve Tooley', 'steve.tooley@stantec.com', '159.21.3.10', '98cc43965b8a6bdd0e772a7919d2ef0e', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Stantec-cus-', 'I was given a link to register for a DOT/HAZ class and told to select my training preference. But I can\'t find anything to select, the screen is blank. ', '<div class=\'ca\'><div class=\'info_box\'><i>I was given a link to register for a DOT/HAZ class and told to select my training preference. But I can\'t find anything to select, the screen is blank. </i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1713536815720--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1713536879_co>:&nbsp;</b></span>Steve can I call you really quick?</div><!--end:1713536815720--><><!--begin:1713536890088--><div class=\'cv\'><span class=\'notranslate\'><b>Steve Tooley<timestamp_1713536890_cv>:&nbsp;</b></span>Yes</div><!--end:1713536890088--><><!--begin:1713536869879--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1713536934_co>:&nbsp;</b></span>I will call you in a minute</div><!--end:1713536869879--><><!--begin:1713536947346--><div class=\'cv\'><span class=\'notranslate\'><b>Steve Tooley<timestamp_1713536947_cv>:&nbsp;</b></span>Ok. Thank you</div><!--end:1713536947346--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I was given a link to register for a DOT/HAZ class and told to select my training preference. But I can\'t find anything to select, the screen is blank. \r\nTracy has joined the chat.\r\nTracy: Steve can I call you really quick?\r\nSteve Tooley: Yes\r\nTracy: I will call you in a minute\r\nSteve Tooley: Ok. Thank you\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3381763392K', 1713537812, 1713538415, 2, 23, 8, 4, 0, 0, 5, 1, 2505, 0, 0, 0, 0, 'david crigger', 'david_crigger@fws.gov', '158.68.216.231', 'f5027ae5619e1e076ac1a14cc52d3cd4', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Existing Registration-cus-Company-_-US Fish & Wildlife Service-cus-', 'Salvatore Vicari was enrolled for next week. I\'m informed the 40 hour Indianapolis is cancelled. Is the Chicago session April 30 showing promise. Is it full? Will we have to pay additional fees for enrolling late?', '<div class=\'ca\'><div class=\'info_box\'><i>Salvatore Vicari was enrolled for next week. I\'m informed the 40 hour Indianapolis is cancelled. Is the Chicago session April 30 showing promise. Is it full? Will we have to pay additional fees for enrolling late?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713537815737--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713537815_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>david crigger</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713537815737--><><!--begin:1713537956782--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713537956_co>:&nbsp;</b></span>The Chicago, IL class is still pending at thie time but it looking okay.  It is not full.  If you would like, I can get your student rescheduled at no fee and the funds paid will follow him into the new class no additional fees will be due.  </div><!--end:1713537956782--><><!--begin:1713538183569--><div class=\'cv\'><span class=\'notranslate\'><b>david crigger<timestamp_1713538183_cv>:&nbsp;</b></span>Let me verify with him that it will be allright.</div><!--end:1713538183569--><><!--begin:1713538192774--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713538192_co>:&nbsp;</b></span>Understood</div><!--end:1713538192774--><><!--begin:1713538217289--><div class=\'cv\'><span class=\'notranslate\'><b>david crigger<timestamp_1713538217_cv>:&nbsp;</b></span>Thanks. I&#39;ll chat you up later?</div><!--end:1713538217289--><><!--begin:1713538260048--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713538259_co>:&nbsp;</b></span>Sure :) or you can just email the cancellation email back when you are ready to reschedule and we will get that taken care of for you.</div><!--end:1713538260048--><><!--begin:1713538280897--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713538280_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1713538280897--><><!--begin:1713538404899--><div class=\'cv\'><span class=\'notranslate\'><b>david crigger<timestamp_1713538404_cv>:&nbsp;</b></span><span class=\'emoji_chat\'>&#128562;</span><span class=\'emoji_chat\'>&#128528;</span><span class=\'emoji_chat\'>&#128077;</span><span class=\'emoji_chat\'>&#128578;</span></div><!--end:1713538404899--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Salvatore Vicari was enrolled for next week. I\'m informed the 40 hour Indianapolis is cancelled. Is the Chicago session April 30 showing promise. Is it full? Will we have to pay additional fees for enrolling late?\r\nTiffany has joined the chat.\r\nTiffany: Hi, david crigger!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: The Chicago, IL class is still pending at thie time but it looking okay.  It is not full.  If you would like, I can get your student rescheduled at no fee and the funds paid will follow him into the new class no additional fees will be due.  \r\ndavid crigger: Let me verify with him that it will be allright.\r\nTiffany: Understood\r\ndavid crigger: Thanks. I&#39;ll chat you up later?\r\nTiffany: Sure :) or you can just email the cancellation email back when you are ready to reschedule and we will get that taken care of for you.\r\nTiffany: Is there anything else I can assist you with today?\r\ndavid crigger: &#128562;&#128528;&#128077;&#128578;\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('338181159H2', 1713542658, 1713543278, 2, 23, 31, 10, 0, 0, 5, 0, 5134, 607, 0, 0, 0, 'Brandon Garrett', 'brandon.garrett@lgcgroup.com', '65.215.197.82', 'b4a11d7396441a764fee30082f690f47', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-Biosearch Technologies-cus-', 'Hello, I am having problems signing in to my account to purchase a training that is needed for work. Can someone help?', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I am having problems signing in to my account to purchase a training that is needed for work. Can someone help?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713542661717--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713542661_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Brandon Garrett</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713542661717--><><!--begin:1713542673689--><div class=\'cv\'><span class=\'notranslate\'><b>Brandon Garrett<timestamp_1713542674_cv>:&nbsp;</b></span>Hey Tiffany!</div><!--end:1713542673689--><><!--begin:1713542677989--><div class=\'cv\'><span class=\'notranslate\'><b>Brandon Garrett<timestamp_1713542678_cv>:&nbsp;</b></span>Happy Friday</div><!--end:1713542677989--><><!--begin:1713542686370--><div class=\'cv\'><span class=\'notranslate\'><b>Brandon Garrett<timestamp_1713542686_cv>:&nbsp;</b></span>I am doing well how are you doing?</div><!--end:1713542686370--><><!--begin:1713542728325--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713542728_co>:&nbsp;</b></span>Good thanks!</div><!--end:1713542728325--><><!--begin:1713542743438--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713542743_co>:&nbsp;</b></span>I just sent you an email from our NetSuite system to set your password</div><!--end:1713542743438--><><!--begin:1713542818559--><div class=\'cv\'><span class=\'notranslate\'><b>Brandon Garrett<timestamp_1713542818_cv>:&nbsp;</b></span>ahhh and that might be the problem. For some reason I am not getting the emails. Our firewall might be forwarding the emails somewhere else</div><!--end:1713542818559--><><!--begin:1713542830461--><div class=\'cv\'><span class=\'notranslate\'><b>Brandon Garrett<timestamp_1713542830_cv>:&nbsp;</b></span>is there a way to use another email to reset the password?</div><!--end:1713542830461--><><!--begin:1713542844774--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713542844_co>:&nbsp;</b></span>I can set the password for you on my end</div><!--end:1713542844774--><><!--begin:1713542861984--><div class=\'cv\'><span class=\'notranslate\'><b>Brandon Garrett<timestamp_1713542863_cv>:&nbsp;</b></span>That would be awesome if you could do that</div><!--end:1713542861984--><><!--begin:1713542923644--><div class=\'cv\'><span class=\'notranslate\'><b>Brandon Garrett<timestamp_1713542924_cv>:&nbsp;</b></span>Would you also be able to let me know what the Company ID is for me to sign in? I noticed when I was trying to pay for the class that the page asked for Username, password and then another type of username?</div><!--end:1713542923644--><><!--begin:1713542954154--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713542954_co>:&nbsp;</b></span>Your username/email is <a href=\'mailto:brandon.garrett@lgcgroup.com\' target=\'_blank\' rel=\'noopener noreferrer\'>brandon.garrett@lgcgroup.com</a> and new password is safety123</div><!--end:1713542954154--><><!--begin:1713542969210--><div class=\'cv\'><span class=\'notranslate\'><b>Brandon Garrett<timestamp_1713542969_cv>:&nbsp;</b></span>Awesome thank you</div><!--end:1713542969210--><><!--begin:1713542983791--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713542983_co>:&nbsp;</b></span>Please let me know if that works</div><!--end:1713542983791--><><!--begin:1713542996560--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713542996_co>:&nbsp;</b></span>This info is for our main website at <a href=\'http://www.csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>www.csregs.com</a></div><!--end:1713542996560--><><!--begin:1713543049830--><div class=\'cv\'><span class=\'notranslate\'><b>Brandon Garrett<timestamp_1713543050_cv>:&nbsp;</b></span>Yep I am in thank you so much Tiffany</div><!--end:1713543049830--><><!--begin:1713543060435--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713543060_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1713543060435--><><!--begin:1713543073418--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713543073_co>:&nbsp;</b></span>Is there anything else I can do for you today?</div><!--end:1713543073418--><><!--begin:1713543102763--><div class=\'cv\'><span class=\'notranslate\'><b>Brandon Garrett<timestamp_1713543103_cv>:&nbsp;</b></span>Other than sending me some extra money.... I do not think so haha thank you so much Tiffany</div><!--end:1713543102763--><><!--begin:1713543164816--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713543164_co>:&nbsp;</b></span>:) If only.  You are welcome! If you think of anything else, you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1713543164816--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, I am having problems signing in to my account to purchase a training that is needed for work. Can someone help?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Brandon Garrett!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBrandon Garrett: Hey Tiffany!\r\nBrandon Garrett: Happy Friday\r\nBrandon Garrett: I am doing well how are you doing?\r\nTiffany: Good thanks!\r\nTiffany: I just sent you an email from our NetSuite system to set your password\r\nBrandon Garrett: ahhh and that might be the problem. For some reason I am not getting the emails. Our firewall might be forwarding the emails somewhere else\r\nBrandon Garrett: is there a way to use another email to reset the password?\r\nTiffany: I can set the password for you on my end\r\nBrandon Garrett: That would be awesome if you could do that\r\nBrandon Garrett: Would you also be able to let me know what the Company ID is for me to sign in? I noticed when I was trying to pay for the class that the page asked for Username, password and then another type of username?\r\nTiffany: Your username/email is mailto:brandon.garrett@lgcgroup.com and new password is safety123\r\nBrandon Garrett: Awesome thank you\r\nTiffany: Please let me know if that works\r\nTiffany: This info is for our main website at http://www.csregs.com\r\nBrandon Garrett: Yep I am in thank you so much Tiffany\r\nTiffany: You are most welcome!\r\nTiffany: Is there anything else I can do for you today?\r\nBrandon Garrett: Other than sending me some extra money.... I do not think so haha thank you so much Tiffany\r\nTiffany: :) If only.  You are welcome! If you think of anything else, you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('338184640G4', 1713546121, 1713546800, 2, 19, 16, 12, 0, 0, 0, 0, 2576, 0, 0, 0, 0, 'Piyush Bansal', 'piyush.bansal@jacobs.com', '38.142.216.35', 'f7e32ffcb49aee47147137e0a392827e', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Jacobs Engineering-cus-', 'Hi, \r\n\r\nI am looking for in-person OSHA 40 hr HAZWOPER training course and found that you are providing it on May 21st 2024 in Northern Virginia. \r\n\r\nCan you please confirm the address at which this class will be taken? \r\n\r\nThanks, \r\nPiyush', '<div class=\'ca\'><div class=\'info_box\'><i>Hi, \r\n\r\nI am looking for in-person OSHA 40 hr HAZWOPER training course and found that you are providing it on May 21st 2024 in Northern Virginia. \r\n\r\nCan you please confirm the address at which this class will be taken? \r\n\r\nThanks, \r\nPiyush</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1713546162444--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1713546226_co>:&nbsp;</b></span>Piyush I can verify the address that it is currently scheduled for, but it coukld change between now & then.</div><!--end:1713546162444--><><!--begin:1713546273300--><div class=\'cv\'><span class=\'notranslate\'><b>Piyush Bansal<timestamp_1713546273_cv>:&nbsp;</b></span>I see</div><!--end:1713546273300--><><!--begin:1713546311896--><div class=\'cv\'><span class=\'notranslate\'><b>Piyush Bansal<timestamp_1713546311_cv>:&nbsp;</b></span>Where is it scheduled for now ?</div><!--end:1713546311896--><><!--begin:1713546375420--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1713546439_co>:&nbsp;</b></span>At this time the address is 6560 Loisdale Ct, Springfield, VA 22150</div><!--end:1713546375420--><><!--begin:1713546567726--><div class=\'cv\'><span class=\'notranslate\'><b>Piyush Bansal<timestamp_1713546567_cv>:&nbsp;</b></span>Thanks</div><!--end:1713546567726--><><!--begin:1713546537025--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1713546601_co>:&nbsp;</b></span>My pleasure!  Is there anything else I can do for you?</div><!--end:1713546537025--><><!--begin:1713546605859--><div class=\'cv\'><span class=\'notranslate\'><b>Piyush Bansal<timestamp_1713546605_cv>:&nbsp;</b></span>Even if it does get changed, it will end up in Northern Virginia area, right?</div><!--end:1713546605859--><><!--begin:1713546557145--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1713546621_co>:&nbsp;</b></span>Correct</div><!--end:1713546557145--><><!--begin:1713546728917--><div class=\'cv\'><span class=\'notranslate\'><b>Piyush Bansal<timestamp_1713546728_cv>:&nbsp;</b></span>Okay, thanks</div><!--end:1713546728917--><><!--begin:1713546739453--><div class=\'cv\'><span class=\'notranslate\'><b>Piyush Bansal<timestamp_1713546739_cv>:&nbsp;</b></span>That&#39;s all I wanted to know. </div><!--end:1713546739453--><><!--begin:1713546697177--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1713546761_co>:&nbsp;</b></span>Have a wonderful day!!!</div><!--end:1713546697177--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hi, \r\n\r\nI am looking for in-person OSHA 40 hr HAZWOPER training course and found that you are providing it on May 21st 2024 in Northern Virginia. \r\n\r\nCan you please confirm the address at which this class will be taken? \r\n\r\nThanks, \r\nPiyush\r\nTracy has joined the chat.\r\nTracy: Piyush I can verify the address that it is currently scheduled for, but it coukld change between now & then.\r\nPiyush Bansal: I see\r\nPiyush Bansal: Where is it scheduled for now ?\r\nTracy: At this time the address is 6560 Loisdale Ct, Springfield, VA 22150\r\nPiyush Bansal: Thanks\r\nTracy: My pleasure!  Is there anything else I can do for you?\r\nPiyush Bansal: Even if it does get changed, it will end up in Northern Virginia area, right?\r\nTracy: Correct\r\nPiyush Bansal: Okay, thanks\r\nPiyush Bansal: That&#39;s all I wanted to know. \r\nTracy: Have a wonderful day!!!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('3384467143Z', 1713808188, 1713808289, 2, 23, 9, 6, 0, 0, 0, 0, 2061, 0, 0, 0, 0, 'Lory', 'bruderl@mtmary.edu', '74.62.87.72', 'd339364ba9958db2396c734407fe4c00', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Mount Mary University-cus-', 'I just registered for online training and when I log in nothing is available. Is there a waiting period before it appears?', '<div class=\'ca\'><div class=\'info_box\'><i>I just registered for online training and when I log in nothing is available. Is there a waiting period before it appears?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713808190386--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713808190_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Lory</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713808190386--><><!--begin:1713808208052--><div class=\'cv\'><span class=\'notranslate\'><b>Lory<timestamp_1713808208_cv>:&nbsp;</b></span>I&#39;m good. How are you?</div><!--end:1713808208052--><><!--begin:1713808215883--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713808215_co>:&nbsp;</b></span>I am good thanks</div><!--end:1713808215883--><><!--begin:1713808222862--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713808222_co>:&nbsp;</b></span>I will get that corrected for you now</div><!--end:1713808222862--><><!--begin:1713808240123--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713808239_co>:&nbsp;</b></span>The course is for yourself correct?</div><!--end:1713808240123--><><!--begin:1713808247042--><div class=\'cv\'><span class=\'notranslate\'><b>Lory<timestamp_1713808247_cv>:&nbsp;</b></span>Thank you!</div><!--end:1713808247042--><><!--begin:1713808249963--><div class=\'cv\'><span class=\'notranslate\'><b>Lory<timestamp_1713808250_cv>:&nbsp;</b></span>Yes</div><!--end:1713808249963--><><!--begin:1713808271906--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713808271_co>:&nbsp;</b></span>Okay you should be able to refresh and see the course in your account now</div><!--end:1713808271906--><><!--begin:1713808286035--><div class=\'cv\'><span class=\'notranslate\'><b>Lory<timestamp_1713808286_cv>:&nbsp;</b></span>Ok, thanks again!</div><!--end:1713808286035--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I just registered for online training and when I log in nothing is available. Is there a waiting period before it appears?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Lory!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nLory: I&#39;m good. How are you?\r\nTiffany: I am good thanks\r\nTiffany: I will get that corrected for you now\r\nTiffany: The course is for yourself correct?\r\nLory: Thank you!\r\nLory: Yes\r\nTiffany: Okay you should be able to refresh and see the course in your account now\r\nLory: Ok, thanks again!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('338451417JE', 1713812890, 1713813165, 1, 23, 8, 4, 0, 0, 5, 0, 2690, 0, 0, 0, 0, 'Jeff Pluta', 'jeffrey.pluta@arcadis.com', '99.62.114.36', '14bdf98bdf7cdcf003a8754eb3f05a89', 'From-_-Automatic Chat Invite-cus-Question Type:-_-Course Not Working as Expected-cus-Company-_-Arcadis-cus-Online Course-_-40-hour HAZWOPER-cus-', 'The site oon\'t load.  ', '<div class=\'ca\'><div class=\'info_box\'><i>The site oon\'t load.  </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713812893981--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713812893_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jeff Pluta</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713812893981--><><!--begin:1713812907268--><div class=\'cv\'><span class=\'notranslate\'><b>Jeff Pluta<timestamp_1713812907_cv>:&nbsp;</b></span>Well</div><!--end:1713812907268--><><!--begin:1713812946533--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713812946_co>:&nbsp;</b></span>which site are you on?</div><!--end:1713812946533--><><!--begin:1713812956071--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713812955_co>:&nbsp;</b></span>our training site or main purchase website</div><!--end:1713812956071--><><!--begin:1713812969451--><div class=\'cv\'><span class=\'notranslate\'><b>Jeff Pluta<timestamp_1713812969_cv>:&nbsp;</b></span>training</div><!--end:1713812969451--><><!--begin:1713812979185--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713812979_co>:&nbsp;</b></span>One moment please</div><!--end:1713812979185--><><!--begin:1713813053167--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713813053_co>:&nbsp;</b></span>What browser are you on? It loaded up for me and I am using Chrome</div><!--end:1713813053167--><><!--begin:1713813079600--><div class=\'cv\'><span class=\'notranslate\'><b>Jeff Pluta<timestamp_1713813079_cv>:&nbsp;</b></span>edge</div><!--end:1713813079600--><><!--begin:1713813117071--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713813116_co>:&nbsp;</b></span>That should work</div><!--end:1713813117071--><><!--begin:1713813130623--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713813130_co>:&nbsp;</b></span>I do not see you have an account set up </div><!--end:1713813130623--><><!--begin:1713813136184--><div class=\'cv\'><span class=\'notranslate\'><b>Jeff Pluta<timestamp_1713813135_cv>:&nbsp;</b></span>I tried chrome and it appears to be working</div><!--end:1713813136184--><><!--begin:1713813145823--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713813145_co>:&nbsp;</b></span>Okay good</div><!--end:1713813145823--><><!--begin:1713813161450--><div class=\'cv\'><span class=\'notranslate\'><b>Jeff Pluta<timestamp_1713813161_cv>:&nbsp;</b></span>THanks for your help.  Goodbye</div><!--end:1713813161450--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'The site oon\'t load.  \r\nTiffany has joined the chat.\r\nTiffany: Hi, Jeff Pluta!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJeff Pluta: Well\r\nTiffany: which site are you on?\r\nTiffany: our training site or main purchase website\r\nJeff Pluta: training\r\nTiffany: One moment please\r\nTiffany: What browser are you on? It loaded up for me and I am using Chrome\r\nJeff Pluta: edge\r\nTiffany: That should work\r\nTiffany: I do not see you have an account set up \r\nJeff Pluta: I tried chrome and it appears to be working\r\nTiffany: Okay good\r\nJeff Pluta: THanks for your help.  Goodbye\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('338453572B9', 1713815057, 1713815404, 2, 23, 20, 3, 0, 0, 5, 0, 2708, 0, 0, 0, 0, 'Jillian', 'JILLIAN.OLIVAR@tetratech.com', '152.186.148.58', '793251c91d7bda7da4af56be3ad3dfe9', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Tetra Tech-cus-', 'How can I schedule the in-person portion of the 40 hour online standard training that I have purchased?', '<div class=\'ca\'><div class=\'info_box\'><i>How can I schedule the in-person portion of the 40 hour online standard training that I have purchased?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713815059284--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713815059_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jillian</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713815059284--><><!--begin:1713815085401--><div class=\'cv\'><span class=\'notranslate\'><b>Jillian<timestamp_1713815085_cv>:&nbsp;</b></span>Hi Tiffany! I&#39;m great thank you</div><!--end:1713815085401--><><!--begin:1713815088123--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713815087_co>:&nbsp;</b></span>Have you or the student completed the online training?</div><!--end:1713815088123--><><!--begin:1713815102222--><div class=\'cv\'><span class=\'notranslate\'><b>Jillian<timestamp_1713815102_cv>:&nbsp;</b></span>I am almost done with the online portion but not yet</div><!--end:1713815102222--><><!--begin:1713815273516--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713815273_co>:&nbsp;</b></span>I can send you an email on how to register for the hands-on class once you are completed with the online portion</div><!--end:1713815273516--><><!--begin:1713815290077--><div class=\'cv\'><span class=\'notranslate\'><b>Jillian<timestamp_1713815290_cv>:&nbsp;</b></span>yes that would be very helpful </div><!--end:1713815290077--><><!--begin:1713815337703--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713815337_co>:&nbsp;</b></span>It has been sent</div><!--end:1713815337703--><><!--begin:1713815349142--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713815349_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1713815349142--><><!--begin:1713815360426--><div class=\'cv\'><span class=\'notranslate\'><b>Jillian<timestamp_1713815360_cv>:&nbsp;</b></span>That is all for now thank you!</div><!--end:1713815360426--><><!--begin:1713815403398--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713815403_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1713815403398--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'How can I schedule the in-person portion of the 40 hour online standard training that I have purchased?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jillian!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJillian: Hi Tiffany! I&#39;m great thank you\r\nTiffany: Have you or the student completed the online training?\r\nJillian: I am almost done with the online portion but not yet\r\nTiffany: I can send you an email on how to register for the hands-on class once you are completed with the online portion\r\nJillian: yes that would be very helpful \r\nTiffany: It has been sent\r\nTiffany: Is there anything else I can assist you with today?\r\nJillian: That is all for now thank you!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('338458613XY', 1713820109, 1713820330, 2, 23, 32, 11, 0, 0, 0, 0, 2348, 0, 0, 0, 0, 'Jason Spence', 'jspence@thesterlinglab.com', '50.171.170.114', '05280438ea8bb349ed6d04ac43855d49', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-EMT-cus-', 'Unable to login / receive password reset', '<div class=\'ca\'><div class=\'info_box\'><i>Unable to login / receive password reset</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713820112525--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713820112_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Jason Spence</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713820112525--><><!--begin:1713820126817--><div class=\'cv\'><span class=\'notranslate\'><b>Jason Spence<timestamp_1713820125_cv>:&nbsp;</b></span>I am good how are you?</div><!--end:1713820126817--><><!--begin:1713820136124--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713820135_co>:&nbsp;</b></span>good thanks</div><!--end:1713820136124--><><!--begin:1713820193544--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713820193_co>:&nbsp;</b></span>We have a new system so if you are trying to purchase training you will need to create a new account</div><!--end:1713820193544--><><!--begin:1713820200261--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713820200_co>:&nbsp;</b></span><a href=\'http://www.csregs.com\' target=\'_blank\' rel=\'noopener noreferrer\'>www.csregs.com</a></div><!--end:1713820200261--><><!--begin:1713820245406--><div class=\'cv\'><span class=\'notranslate\'><b>Jason Spence<timestamp_1713820243_cv>:&nbsp;</b></span>Well that pretty much answers my question then. I will do that.</div><!--end:1713820245406--><><!--begin:1713820273876--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713820273_co>:&nbsp;</b></span>Great is there anything else I can assist you with today?</div><!--end:1713820273876--><><!--begin:1713820294024--><div class=\'cv\'><span class=\'notranslate\'><b>Jason Spence<timestamp_1713820292_cv>:&nbsp;</b></span>That is it. Thank you</div><!--end:1713820294024--><><!--begin:1713820318108--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713820317_co>:&nbsp;</b></span>You are welcome!</div><!--end:1713820318108--><><!--begin:1713820322772--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713820322_co>:&nbsp;</b></span>Have a safe day!</div><!--end:1713820322772--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Unable to login / receive password reset\r\nTiffany has joined the chat.\r\nTiffany: Hi, Jason Spence!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJason Spence: I am good how are you?\r\nTiffany: good thanks\r\nTiffany: We have a new system so if you are trying to purchase training you will need to create a new account\r\nTiffany: http://www.csregs.com\r\nJason Spence: Well that pretty much answers my question then. I will do that.\r\nTiffany: Great is there anything else I can assist you with today?\r\nJason Spence: That is it. Thank you\r\nTiffany: You are welcome!\r\nTiffany: Have a safe day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3385269867Q', 1713888472, 1713888884, 2, 23, 21, 3, 0, 0, 0, 0, 2228, 0, 0, 0, 0, 'Catrina', 'ccarter@vista-industrial.com', '207.137.12.34', '53f182e2f43f91712f9ea57129461091', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-VIP-cus-', 'Do you have a 40 hour Hazwopr in person training in Spanish?', '<div class=\'ca\'><div class=\'info_box\'><i>Do you have a 40 hour Hazwopr in person training in Spanish?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713888474431--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713888474_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Catrina</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713888474431--><><!--begin:1713888512573--><div class=\'cv\'><span class=\'notranslate\'><b>Catrina<timestamp_1713888512_cv>:&nbsp;</b></span>Good, thank you.  I&#39;m wondering if you have any in-person 40 hr hazwopr trainings that are strictly in spanish?</div><!--end:1713888512573--><><!--begin:1713888556214--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713888556_co>:&nbsp;</b></span>We do not have a seminar open enrollment course fully in Spanish but we can come onsite and do a private class for a group of students in Spanish if needed.</div><!--end:1713888556214--><><!--begin:1713888580944--><div class=\'cv\'><span class=\'notranslate\'><b>Catrina<timestamp_1713888580_cv>:&nbsp;</b></span>no thanks, we only have one person that would need it.  thank you</div><!--end:1713888580944--><><!--begin:1713888590677--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713888590_co>:&nbsp;</b></span>You are welcome!</div><!--end:1713888590677--><><!--begin:1713888599669--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713888599_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1713888599669--><><!--begin:1713888804624--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713888804_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1713888804624--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Do you have a 40 hour Hazwopr in person training in Spanish?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Catrina!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nCatrina: Good, thank you.  I&#39;m wondering if you have any in-person 40 hr hazwopr trainings that are strictly in spanish?\r\nTiffany: We do not have a seminar open enrollment course fully in Spanish but we can come onsite and do a private class for a group of students in Spanish if needed.\r\nCatrina: no thanks, we only have one person that would need it.  thank you\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('338531899JV', 1713893387, 1713893542, 2, 23, 23, 6, 0, 0, 0, 0, 1851, 0, 0, 0, 0, 'Elaina Tueffel ', 'etueffel01@hamline.edu', '74.96.29.138', '529a2f597f8b019938dde0ad5b1c9915', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-The 106 Group/Chronicle Heritage/Commonwealth Heritage -cus-', 'Hello, I have just recently done my 8 hour HAZWOPER refresher course, and I\'m wondering what primary training I have done before that? I have another project that requires 40 hours, but I cannot find prior records of my previous trainings. I\'m wondering if you could look into what my previous history may be? Thank you! ', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I have just recently done my 8 hour HAZWOPER refresher course, and I\'m wondering what primary training I have done before that? I have another project that requires 40 hours, but I cannot find prior records of my previous trainings. I\'m wondering if you could look into what my previous history may be? Thank you! </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713893389097--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713893388_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Elaina Tueffel </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713893389097--><><!--begin:1713893402355--><div class=\'cv\'><span class=\'notranslate\'><b>Elaina Tueffel <timestamp_1713893402_cv>:&nbsp;</b></span>I&#39;m well Tiffany, how are you? </div><!--end:1713893402355--><><!--begin:1713893432016--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713893431_co>:&nbsp;</b></span>Good thanks</div><!--end:1713893432016--><><!--begin:1713893441680--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713893441_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1713893441680--><><!--begin:1713893504792--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713893504_co>:&nbsp;</b></span>I only show the one 8-Hour HAZWOPER completed with us this year so you may have completed your initial training elsewhere</div><!--end:1713893504792--><><!--begin:1713893526688--><div class=\'cv\'><span class=\'notranslate\'><b>Elaina Tueffel <timestamp_1713893526_cv>:&nbsp;</b></span>Okay, well thank you! (:</div><!--end:1713893526688--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Hello, I have just recently done my 8 hour HAZWOPER refresher course, and I\'m wondering what primary training I have done before that? I have another project that requires 40 hours, but I cannot find prior records of my previous trainings. I\'m wondering if you could look into what my previous history may be? Thank you! \r\nTiffany has joined the chat.\r\nTiffany: Hi, Elaina Tueffel !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nElaina Tueffel : I&#39;m well Tiffany, how are you? \r\nTiffany: Good thanks\r\nTiffany: One moment while I look you up please\r\nTiffany: I only show the one 8-Hour HAZWOPER completed with us this year so you may have completed your initial training elsewhere\r\nElaina Tueffel : Okay, well thank you! (:\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('338538437B9', 1713899912, 1713900209, 1, 23, 10, 5, 0, 0, 0, 0, 4751, 0, 0, 0, 0, 'Regan', 'regan.helsley@spacex.com', '192.31.243.68', 'd7b841a1005c1b17ba8c4a0686288ada', 'From-_-Automatic Chat Invite-cus-Question Type:-_-Computer/Network Issues-cus-Company-_-SpaceX-cus-Online Course-_-24 Hour HAZWAPER-cus-', 'I keep having an issue with the site crashing and not saving my progress. I was wondering if I could get help with this issue?', '<div class=\'ca\'><div class=\'info_box\'><i>I keep having an issue with the site crashing and not saving my progress. I was wondering if I could get help with this issue?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713899914523--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713899914_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Regan</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713899914523--><><!--begin:1713899935393--><div class=\'cv\'><span class=\'notranslate\'><b>Regan<timestamp_1713899935_cv>:&nbsp;</b></span>I&#39;m great, thanks for asking.</div><!--end:1713899935393--><><!--begin:1713899967306--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713899967_co>:&nbsp;</b></span>We have not been having issues with the site crashing on our end.  What browser are you using?</div><!--end:1713899967306--><><!--begin:1713899989493--><div class=\'cv\'><span class=\'notranslate\'><b>Regan<timestamp_1713899989_cv>:&nbsp;</b></span>Google Chrome</div><!--end:1713899989493--><><!--begin:1713900002897--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713900002_co>:&nbsp;</b></span>That is good</div><!--end:1713900002897--><><!--begin:1713900017968--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713900017_co>:&nbsp;</b></span>Are you completing it one a desktop?</div><!--end:1713900017968--><><!--begin:1713900064810--><div class=\'cv\'><span class=\'notranslate\'><b>Regan<timestamp_1713900064_cv>:&nbsp;</b></span>No, I am using a laptop.</div><!--end:1713900064810--><><!--begin:1713900084696--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713900084_co>:&nbsp;</b></span>Okay that should be okay as well</div><!--end:1713900084696--><><!--begin:1713900095856--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713900095_co>:&nbsp;</b></span>I am pulling up your background reports now</div><!--end:1713900095856--><><!--begin:1713900106940--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713900106_co>:&nbsp;</b></span>There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:<br><br>Your session will &quot;time out&quot; if you are inactive  for 10 minutes<br>Module quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the exam<br>Not completing ALL module activities (including student activities, videos and interactions or skipping pages)<br>Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer)<br> <br>Do you have ANY questions on the above?</div><!--end:1713900106940--><><!--begin:1713900199855--><div class=\'cv\'><span class=\'notranslate\'><b>Regan<timestamp_1713900199_cv>:&nbsp;</b></span>No</div><!--end:1713900199855--><><!--begin:1713900209243--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713900209_co>:&nbsp;</b></span>OK, I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.<br><br>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1713900209243--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I keep having an issue with the site crashing and not saving my progress. I was wondering if I could get help with this issue?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Regan!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRegan: I&#39;m great, thanks for asking.\r\nTiffany: We have not been having issues with the site crashing on our end.  What browser are you using?\r\nRegan: Google Chrome\r\nTiffany: That is good\r\nTiffany: Are you completing it one a desktop?\r\nRegan: No, I am using a laptop.\r\nTiffany: Okay that should be okay as well\r\nTiffany: I am pulling up your background reports now\r\nTiffany: There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:Your session will &quot;time out&quot; if you are inactive  for 10 minutesModule quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the examNot completing ALL module activities (including student activities, videos and interactions or skipping pages)Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer) Do you have ANY questions on the above?\r\nRegan: No\r\nTiffany: OK, I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.Going forward, avoid the following while training and follow these Tips:*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)*Remain fully engaged in the course while training.*Refrain from:1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehensionFinally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.Can I help with anything else today?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('338604635RZ', 1713966107, 1713967018, 2, 23, 7, 3, 0, 0, 0, 0, 2583, 0, 0, 0, 0, 'Kay Foley', 'kay.foley@aecom.com', '134.238.203.156', '391298c05193564513b72fc5fe47a6bd', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-AECOM-cus-', 'I am receiving an error when I try to create an account. The error reads \"An error occurred during registration. Please try again.\" I have tried several times and on two different browsers. Do you know what the problem might be?', '<div class=\'ca\'><div class=\'info_box\'><i>I am receiving an error when I try to create an account. The error reads \"An error occurred during registration. Please try again.\" I have tried several times and on two different browsers. Do you know what the problem might be?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713966111943--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713966111_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kay Foley</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713966111943--><><!--begin:1713966127362--><div class=\'cv\'><span class=\'notranslate\'><b>Kay Foley<timestamp_1713966127_cv>:&nbsp;</b></span>I&#39;m good thank you. </div><!--end:1713966127362--><><!--begin:1713966155158--><div class=\'cv\'><span class=\'notranslate\'><b>Kay Foley<timestamp_1713966155_cv>:&nbsp;</b></span>Hoping to receive help in creating my account</div><!--end:1713966155158--><><!--begin:1713966172861--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713966172_co>:&nbsp;</b></span>I will get an account set up for you now and then send you a password set email </div><!--end:1713966172861--><><!--begin:1713966177660--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713966177_co>:&nbsp;</b></span>Once moment please</div><!--end:1713966177660--><><!--begin:1713966188876--><div class=\'cv\'><span class=\'notranslate\'><b>Kay Foley<timestamp_1713966188_cv>:&nbsp;</b></span>Thank you!</div><!--end:1713966188876--><><!--begin:1713966259429--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713966259_co>:&nbsp;</b></span>The email has been sent from our NetSuite system</div><!--end:1713966259429--><><!--begin:1713966583990--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713966583_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1713966583990--><><!--begin:1713967015880--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713967015_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1713967015880--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am receiving an error when I try to create an account. The error reads \"An error occurred during registration. Please try again.\" I have tried several times and on two different browsers. Do you know what the problem might be?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Kay Foley!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKay Foley: I&#39;m good thank you. \r\nKay Foley: Hoping to receive help in creating my account\r\nTiffany: I will get an account set up for you now and then send you a password set email \r\nTiffany: Once moment please\r\nKay Foley: Thank you!\r\nTiffany: The email has been sent from our NetSuite system\r\nTiffany: Is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('338607640YZ', 1713969127, 1713969472, 2, 23, 22, 5, 0, 0, 0, 0, 2591, 0, 0, 0, 0, 'Debbie', 'debbie.westphal@spicergroup.com', '71.89.138.162', 'c0ee7dfe500675ac4f352cd7b4f6f8c2', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Spicer Group-cus-', 'Can we have an extension on one of the training courses that one of my employees are scheduled to take? It expires in two weeks but I am looking to extend that time to June 1st', '<div class=\'ca\'><div class=\'info_box\'><i>Can we have an extension on one of the training courses that one of my employees are scheduled to take? It expires in two weeks but I am looking to extend that time to June 1st</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713969129924--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713969129_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Debbie</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713969129924--><><!--begin:1713969137763--><div class=\'cv\'><span class=\'notranslate\'><b>Debbie<timestamp_1713969137_cv>:&nbsp;</b></span>im good, how are you?</div><!--end:1713969137763--><><!--begin:1713969148837--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713969148_co>:&nbsp;</b></span>Good thanks! Can I pease get the students name?</div><!--end:1713969148837--><><!--begin:1713969163643--><div class=\'cv\'><span class=\'notranslate\'><b>Debbie<timestamp_1713969163_cv>:&nbsp;</b></span>Andy Schafer</div><!--end:1713969163643--><><!--begin:1713969303881--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713969303_co>:&nbsp;</b></span>We allow a courtesy ONE TIME 30-day extension at no fee from the students original expiration date. Andy&#39;s new course expiration date is now: 06/02/2024</div><!--end:1713969303881--><><!--begin:1713969317669--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713969317_co>:&nbsp;</b></span>If Andy is unable to complete the course before this new expiration date, there is a 25% fee (per course) that will need to be paid prior to any further extensions. </div><!--end:1713969317669--><><!--begin:1713969376343--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713969376_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1713969376343--><><!--begin:1713969387172--><div class=\'cv\'><span class=\'notranslate\'><b>Debbie<timestamp_1713969387_cv>:&nbsp;</b></span>thank you so much!! no, that is all for today</div><!--end:1713969387172--><><!--begin:1713969392821--><div class=\'cv\'><span class=\'notranslate\'><b>Debbie<timestamp_1713969392_cv>:&nbsp;</b></span>have a nice day!</div><!--end:1713969392821--><><!--begin:1713969468069--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713969467_co>:&nbsp;</b></span>You as well!!</div><!--end:1713969468069--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Can we have an extension on one of the training courses that one of my employees are scheduled to take? It expires in two weeks but I am looking to extend that time to June 1st\r\nTiffany has joined the chat.\r\nTiffany: Hi, Debbie!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDebbie: im good, how are you?\r\nTiffany: Good thanks! Can I pease get the students name?\r\nDebbie: Andy Schafer\r\nTiffany: We allow a courtesy ONE TIME 30-day extension at no fee from the students original expiration date. Andy&#39;s new course expiration date is now: 06/02/2024\r\nTiffany: If Andy is unable to complete the course before this new expiration date, there is a 25% fee (per course) that will need to be paid prior to any further extensions. \r\nTiffany: Is there anything else I can assist you with today?\r\nDebbie: thank you so much!! no, that is all for today\r\nDebbie: have a nice day!\r\nTiffany: You as well!!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('338608439G4', 1713969913, 1713970610, 1, 23, 9, 6, 0, 0, 0, 1, 3665, 0, 0, 0, 0, 'Regan', 'regan.helsley@spacex.com', '192.31.242.194', 'd7b841a1005c1b17ba8c4a0686288ada', 'From-_-Automatic Chat Invite-cus-Question Type:-_-Computer/Network Issues-cus-Company-_-SpaceX-cus-Online Course-_-24 Hour HAZWAPER-cus-', 'I am unable to proceed in the PPE lesson. It is stuck on the pre assessment and will not let me continue.', '<div class=\'ca\'><div class=\'info_box\'><i>I am unable to proceed in the PPE lesson. It is stuck on the pre assessment and will not let me continue.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713969914869--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713969914_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Regan</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713969914869--><><!--begin:1713969950963--><div class=\'cv\'><span class=\'notranslate\'><b>Regan<timestamp_1713969951_cv>:&nbsp;</b></span>I&#39;m fine, thanks.</div><!--end:1713969950963--><><!--begin:1713970002475--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713970002_co>:&nbsp;</b></span>Are you using a mobile device to complete the training on?</div><!--end:1713970002475--><><!--begin:1713970035048--><div class=\'cv\'><span class=\'notranslate\'><b>Regan<timestamp_1713970035_cv>:&nbsp;</b></span>No I&#39;m on a laptop.</div><!--end:1713970035048--><><!--begin:1713970198123--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713970197_co>:&nbsp;</b></span>I looked up your login history and it appears you are timing out, excessively. Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. <br><br>To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.</div><!--end:1713970198123--><><!--begin:1713970343269--><div class=\'cv\'><span class=\'notranslate\'><b>Regan<timestamp_1713970343_cv>:&nbsp;</b></span>Okay, how can I procced in the training? Can you reset something to unfreeze the PPE Lesson?</div><!--end:1713970343269--><><!--begin:1713970403659--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713970403_co>:&nbsp;</b></span>I can pass you through this module which will clear the error but it also clears the module.  You will need to restart the module to log the additional time required before the next module unlocks.  DO you want me to proceed?</div><!--end:1713970403659--><><!--begin:1713970440722--><div class=\'cv\'><span class=\'notranslate\'><b>Regan<timestamp_1713970440_cv>:&nbsp;</b></span>That&#39;s fine</div><!--end:1713970440722--><><!--begin:1713970472962--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713970472_co>:&nbsp;</b></span>Please exit modules and log out using appropriate link and then log back in to continue</div><!--end:1713970472962--><><!--begin:1713970494354--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713970494_co>:&nbsp;</b></span>You may need to clear your cookies and cache to avoid further errors</div><!--end:1713970494354--><><!--begin:1713970496492--><div class=\'cv\'><span class=\'notranslate\'><b>Regan<timestamp_1713970496_cv>:&nbsp;</b></span>Okay</div><!--end:1713970496492--><><!--begin:1713970502451--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713970502_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1713970502451--><><!--begin:1713970516199--><div class=\'cv\'><span class=\'notranslate\'><b>Regan<timestamp_1713970516_cv>:&nbsp;</b></span>No</div><!--end:1713970516199--><><!--begin:1713970597387--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713970597_co>:&nbsp;</b></span>Have a safe day!</div><!--end:1713970597387--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am unable to proceed in the PPE lesson. It is stuck on the pre assessment and will not let me continue.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Regan!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRegan: I&#39;m fine, thanks.\r\nTiffany: Are you using a mobile device to complete the training on?\r\nRegan: No I&#39;m on a laptop.\r\nTiffany: I looked up your login history and it appears you are timing out, excessively. Also, if you close your browser using the X in the upper right corner without officially logging out of the training, our system will think you are still logged in and will cause the Terminated by Login error. To avoid technical difficulties, please remain engaged in the training. If you have to step away, please log out.\r\nRegan: Okay, how can I procced in the training? Can you reset something to unfreeze the PPE Lesson?\r\nTiffany: I can pass you through this module which will clear the error but it also clears the module.  You will need to restart the module to log the additional time required before the next module unlocks.  DO you want me to proceed?\r\nRegan: That&#39;s fine\r\nTiffany: Please exit modules and log out using appropriate link and then log back in to continue\r\nTiffany: You may need to clear your cookies and cache to avoid further errors\r\nRegan: Okay\r\nTiffany: Is there anything else I can assist you with today?\r\nRegan: No\r\nTiffany: Have a safe day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('33861124725', 1713972742, 1713973252, 2, 23, 30, 7, 0, 0, 0, 0, 2259, 0, 0, 0, 0, 'John', 'John.Rotondo@Teledyne.com', '192.88.94.1', 'c2718a3a2fcc97108d1341cb121f89e5', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-Teledyne-cus-', 'I ordered 2x DOT Hazmat Transportation & Security Awareness Online training. I am wondering how we can access the training. Other sites I have ordered training from have sent links to the training but I have received nothing from you guys. The order number is SO13525.', '<div class=\'ca\'><div class=\'info_box\'><i>I ordered 2x DOT Hazmat Transportation & Security Awareness Online training. I am wondering how we can access the training. Other sites I have ordered training from have sent links to the training but I have received nothing from you guys. The order number is SO13525.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1713972746140--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713972746_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>John</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1713972746140--><><!--begin:1713972768444--><div class=\'cv\'><span class=\'notranslate\'><b>John<timestamp_1713972768_cv>:&nbsp;</b></span>Good morning. I am alright, how are you?</div><!--end:1713972768444--><><!--begin:1713972796214--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713972796_co>:&nbsp;</b></span>Good thank you</div><!--end:1713972796214--><><!--begin:1713972820326--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713972820_co>:&nbsp;</b></span>I just resent the email confirmation from our LMS for you to log in and assign the courses</div><!--end:1713972820326--><><!--begin:1713972872591--><div class=\'cv\'><span class=\'notranslate\'><b>John<timestamp_1713972872_cv>:&nbsp;</b></span>Great, thanks. I just received it.</div><!--end:1713972872591--><><!--begin:1713972977150--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713972977_co>:&nbsp;</b></span>Great is there anything else I can assist you with today?</div><!--end:1713972977150--><><!--begin:1713973251231--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1713973251_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1713973251231--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I ordered 2x DOT Hazmat Transportation & Security Awareness Online training. I am wondering how we can access the training. Other sites I have ordered training from have sent links to the training but I have received nothing from you guys. The order number is SO13525.\r\nTiffany has joined the chat.\r\nTiffany: Hi, John!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nJohn: Good morning. I am alright, how are you?\r\nTiffany: Good thank you\r\nTiffany: I just resent the email confirmation from our LMS for you to log in and assign the courses\r\nJohn: Great, thanks. I just received it.\r\nTiffany: Great is there anything else I can assist you with today?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('338686833HV', 1714048307, 1714048436, 2, 23, 9, 6, 0, 0, 0, 0, 1913, 0, 0, 0, 0, 'Andrew Swingler', 'andrew.swingler@erg.com', '73.134.24.22', '92967174f7495e661bf1eaeaf8d4d1bd', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-ERG-cus-', 'What does the HAZWOPER Training include? Is the cost just for the class or does it include lunch or other amenities?', '<div class=\'ca\'><div class=\'info_box\'><i>What does the HAZWOPER Training include? Is the cost just for the class or does it include lunch or other amenities?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1714048309399--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714048309_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Andrew Swingler</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1714048309399--><><!--begin:1714048321491--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Swingler<timestamp_1714048321_cv>:&nbsp;</b></span>I&#39;m well. How are you?</div><!--end:1714048321491--><><!--begin:1714048361630--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Swingler<timestamp_1714048361_cv>:&nbsp;</b></span>I should&#39;ve mentioned this question is for the instructor lead 40 hour HAZWOPER</div><!--end:1714048361630--><><!--begin:1714048371107--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714048370_co>:&nbsp;</b></span>Good thanks</div><!--end:1714048371107--><><!--begin:1714048413203--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714048413_co>:&nbsp;</b></span>The price of our training is just the course cost.  Lunch is not included.  </div><!--end:1714048413203--><><!--begin:1714048432361--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Swingler<timestamp_1714048432_cv>:&nbsp;</b></span>Okay, I just wanted to double check. Thank you!</div><!--end:1714048432361--><><!--begin:1714048434234--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714048434_co>:&nbsp;</b></span>Students receive a student manual at class and a certificate once they pass the final exam.</div><!--end:1714048434234--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'What does the HAZWOPER Training include? Is the cost just for the class or does it include lunch or other amenities?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Andrew Swingler!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAndrew Swingler: I&#39;m well. How are you?\r\nAndrew Swingler: I should&#39;ve mentioned this question is for the instructor lead 40 hour HAZWOPER\r\nTiffany: Good thanks\r\nTiffany: The price of our training is just the course cost.  Lunch is not included.  \r\nAndrew Swingler: Okay, I just wanted to double check. Thank you!\r\nTiffany: Students receive a student manual at class and a certificate once they pass the final exam.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('338692090B2', 1714053573, 1714053993, 2, 19, 19, 15, 0, 0, 5, 0, 673, 0, 0, 0, 0, 'Louise', 'louise@beaconadhesives.com', '108.41.2.252', '71e1bc5f4e066b25bc89b72a39e9bd62', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Beacon Adhesives Co -cus-', 'We have used your company for our employee training however, \r\nI cannot seem to receive the email to reset password', '<div class=\'ca\'><div class=\'info_box\'><i>We have used your company for our employee training however, \r\nI cannot seem to receive the email to reset password</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1714053623524--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1714053691_co>:&nbsp;</b></span>Louise our website has changed so if you would call me I will be happy to walk you through the process.  Tracy <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a> ext. 322</div><!--end:1714053623524--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'We have used your company for our employee training however, \r\nI cannot seem to receive the email to reset password\r\nTracy has joined the chat.\r\nTracy: Louise our website has changed so if you would call me I will be happy to walk you through the process.  Tracy tel:8007112706 ext. 322\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('338695211HM', 1714056689, 1714057000, 2, 19, 13, 11, 0, 0, 0, 0, 1292, 0, 0, 0, 0, 'Brendan Shaw', 'brendan.shaw@ghd.com', '76.180.114.247', '405d175167fdcead2c04cdc5b2106913', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-GHD-cus-', 'I am trying to register for a new account but keep getting this same error: An error occurred during registration. Please try again.\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>I am trying to register for a new account but keep getting this same error: An error occurred during registration. Please try again.\r\n</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1714056725421--><div class=\'cv\'><span class=\'notranslate\'><b>Brendan Shaw<timestamp_1714056725_cv>:&nbsp;</b></span>I am also using my work email as the instructions indicate </div><!--end:1714056725421--><><!--begin:1714056721978--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1714056790_co>:&nbsp;</b></span>Brandon  Our website has changed so if you give me a call I would be happy to help you with this  Tracy <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a> ext 322</div><!--end:1714056721978--><><!--begin:1714056822383--><div class=\'cv\'><span class=\'notranslate\'><b>Brendan Shaw<timestamp_1714056822_cv>:&nbsp;</b></span>Ok i can call shortly, another coworker just called me </div><!--end:1714056822383--><><!--begin:1714056802340--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1714056870_co>:&nbsp;</b></span>Great we will talk shortly!</div><!--end:1714056802340--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am trying to register for a new account but keep getting this same error: An error occurred during registration. Please try again.\r\n\r\nTracy has joined the chat.\r\nBrendan Shaw: I am also using my work email as the instructions indicate \r\nTracy: Brandon  Our website has changed so if you give me a call I would be happy to help you with this  Tracy tel:8007112706 ext 322\r\nBrendan Shaw: Ok i can call shortly, another coworker just called me \r\nTracy: Great we will talk shortly!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3386969928Q', 1714058461, 1714059496, 2, 23, 4, 2, 0, 0, 0, 0, 6032, 0, 0, 0, 0, 'Paul Barber', 'barber.paul@epa.gov', '47.189.244.238', '1d4c136c57c547b06e6de493f03718d9', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-EPA-cus-', 'I am trying to find the right training for me. A co-worker took \"40-Hour HAZWOPER Initial Site Worker\" and said it was mostly online with maybe one day at a training facility. Do you know which course I should apply for?', '<div class=\'ca\'><div class=\'info_box\'><i>I am trying to find the right training for me. A co-worker took \"40-Hour HAZWOPER Initial Site Worker\" and said it was mostly online with maybe one day at a training facility. Do you know which course I should apply for?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1714058463403--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714058463_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Paul Barber</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1714058463403--><><!--begin:1714058473772--><div class=\'cv\'><span class=\'notranslate\'><b>Paul Barber<timestamp_1714058473_cv>:&nbsp;</b></span>Good! How are you?</div><!--end:1714058473772--><><!--begin:1714058485135--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714058485_co>:&nbsp;</b></span>Good thanks</div><!--end:1714058485135--><><!--begin:1714058556533--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714058556_co>:&nbsp;</b></span>Once registered for any online training course with Compliance Solutions students have 90 days to complete the training before the course expires. <br><br>With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.<br><br>With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. The students certificate of completion will then be issued via USPS (as long as they have passed the exam with a 70% or better and the course is paid).  The hands-on dressout portion is not included in this course.<br><br>At the request of students and clients, Compliance Solutions created this Hybrid, 100% online version of our 40-Hour HAZWOPER course that is specially designed for workers/employees who:<br><br>Are employed by a company that provides hands-on training for their employees or;<br>Have job descriptions that EXCLUDE exposure to IDLH environments.<br><br>Compliance Solutions offers the hands-On training at 41 U.S. locations (onsite classes are offered for groups of 5 or more).  After registering, and within 12 months, you need hands-on training (per OSHA regulations), simply register for and pay the additional cost.</div><!--end:1714058556533--><><!--begin:1714058634483--><div class=\'cv\'><span class=\'notranslate\'><b>Paul Barber<timestamp_1714058634_cv>:&nbsp;</b></span>Ok, is the standard version the same as the &quot;instructor led&quot;?</div><!--end:1714058634483--><><!--begin:1714058654532--><div class=\'cv\'><span class=\'notranslate\'><b>Paul Barber<timestamp_1714058654_cv>:&nbsp;</b></span>Or is that &quot;Online Standard&quot;?</div><!--end:1714058654532--><><!--begin:1714058681255--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714058681_co>:&nbsp;</b></span>The standard is online 32-hours and then one 8-hour in person day</div><!--end:1714058681255--><><!--begin:1714058724028--><div class=\'cv\'><span class=\'notranslate\'><b>Paul Barber<timestamp_1714058724_cv>:&nbsp;</b></span>I&#39;m looking at the dropdown to select my training preference.</div><!--end:1714058724028--><><!--begin:1714058744847--><div class=\'cv\'><span class=\'notranslate\'><b>Paul Barber<timestamp_1714058744_cv>:&nbsp;</b></span>So I should chose 40 hour HAZWOPER Online Standard?</div><!--end:1714058744847--><><!--begin:1714058765540--><div class=\'cv\'><span class=\'notranslate\'><b>Paul Barber<timestamp_1714058765_cv>:&nbsp;</b></span>Or HAZWOPER Seminar (Instructor-led)?</div><!--end:1714058765540--><><!--begin:1714058833962--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714058833_co>:&nbsp;</b></span>Do you want the fully in person class or part online one?</div><!--end:1714058833962--><><!--begin:1714058845347--><div class=\'cv\'><span class=\'notranslate\'><b>Paul Barber<timestamp_1714058845_cv>:&nbsp;</b></span>Part online one</div><!--end:1714058845347--><><!--begin:1714058873012--><div class=\'cv\'><span class=\'notranslate\'><b>Paul Barber<timestamp_1714058873_cv>:&nbsp;</b></span>If I sign up for the Online Standard one, where do we meet in person for those 8 hours?</div><!--end:1714058873012--><><!--begin:1714058908999--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714058908_co>:&nbsp;</b></span>Yes it would be the online standard you need</div><!--end:1714058908999--><><!--begin:1714058926680--><div class=\'cv\'><span class=\'notranslate\'><b>Paul Barber<timestamp_1714058926_cv>:&nbsp;</b></span>Ok, thank you</div><!--end:1714058926680--><><!--begin:1714058942310--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714058942_co>:&nbsp;</b></span>The hands-on day is scheduled during the last day of the in person classes.</div><!--end:1714058942310--><><!--begin:1714059144352--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714059144_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1714059144352--><><!--begin:1714059157960--><div class=\'cv\'><span class=\'notranslate\'><b>Paul Barber<timestamp_1714059158_cv>:&nbsp;</b></span>No, thanks!</div><!--end:1714059157960--><><!--begin:1714059278387--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714059278_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1714059278387--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I am trying to find the right training for me. A co-worker took \"40-Hour HAZWOPER Initial Site Worker\" and said it was mostly online with maybe one day at a training facility. Do you know which course I should apply for?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Paul Barber!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nPaul Barber: Good! How are you?\r\nTiffany: Good thanks\r\nTiffany: Once registered for any online training course with Compliance Solutions students have 90 days to complete the training before the course expires. With the standard version of the 40-Hour HAZWOPER students need to complete 32-Hours online, then go to the hands-on class and afterwards back online to complete the exam (passing with a 70% or better) within that 90 days. Once competed with all that their certificate is issued as long as the training has been paid for.With the Hybrid version students will complete 40-Hours of online training and the exam immediately afterwards within the 90 days. The students certificate of completion will then be issued via USPS (as long as they have passed the exam with a 70% or better and the course is paid).  The hands-on dressout portion is not included in this course.At the request of students and clients, Compliance Solutions created this Hybrid, 100% online version of our 40-Hour HAZWOPER course that is specially designed for workers/employees who:Are employed by a company that provides hands-on training for their employees or;Have job descriptions that EXCLUDE exposure to IDLH environments.Compliance Solutions offers the hands-On training at 41 U.S. locations (onsite classes are offered for groups of 5 or more).  After registering, and within 12 months, you need hands-on training (per OSHA regulations), simply register for and pay the additional cost.\r\nPaul Barber: Ok, is the standard version the same as the &quot;instructor led&quot;?\r\nPaul Barber: Or is that &quot;Online Standard&quot;?\r\nTiffany: The standard is online 32-hours and then one 8-hour in person day\r\nPaul Barber: I&#39;m looking at the dropdown to select my training preference.\r\nPaul Barber: So I should chose 40 hour HAZWOPER Online Standard?\r\nPaul Barber: Or HAZWOPER Seminar (Instructor-led)?\r\nTiffany: Do you want the fully in person class or part online one?\r\nPaul Barber: Part online one\r\nPaul Barber: If I sign up for the Online Standard one, where do we meet in person for those 8 hours?\r\nTiffany: Yes it would be the online standard you need\r\nPaul Barber: Ok, thank you\r\nTiffany: The hands-on day is scheduled during the last day of the in person classes.\r\nTiffany: Is there anything else I can assist you with today?\r\nPaul Barber: No, thanks!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('338781127NW', 1714142614, 1714143621, 2, 23, 23, 2, 0, 0, 0, 0, 4044, 0, 0, 0, 0, 'Amy Wolf', 'wolfar@purdue.edu', '128.210.106.177', 'b7c0ee4c7caabe7a38c07486c57a57af', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-Purdue University-cus-', 'Are demo videos available?  We are looking at the RCRA-EPA Haz Waste Management Initial Training Online course.', '<div class=\'ca\'><div class=\'info_box\'><i>Are demo videos available?  We are looking at the RCRA-EPA Haz Waste Management Initial Training Online course.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1714142616705--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714142616_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Amy Wolf</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1714142616705--><><!--begin:1714142628353--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Wolf<timestamp_1714142628_cv>:&nbsp;</b></span>Doing good.</div><!--end:1714142628353--><><!--begin:1714142706218--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714142706_co>:&nbsp;</b></span>I can get you in contact with an account executive to have a demo account set up.  How many RCRA courses will you need in total if you decide to use our training?</div><!--end:1714142706218--><><!--begin:1714142799062--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Wolf<timestamp_1714142799_cv>:&nbsp;</b></span>One student now.  </div><!--end:1714142799062--><><!--begin:1714142848138--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714142847_co>:&nbsp;</b></span>Understood</div><!--end:1714142848138--><><!--begin:1714142863561--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714142863_co>:&nbsp;</b></span>Are you the contact that wants to complete/review the demo?</div><!--end:1714142863561--><><!--begin:1714142898462--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Wolf<timestamp_1714142898_cv>:&nbsp;</b></span>Yes.</div><!--end:1714142898462--><><!--begin:1714142937610--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714142937_co>:&nbsp;</b></span>Can I get your company name, address,  and a good phone number for you please</div><!--end:1714142937610--><><!--begin:1714142953468--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Wolf<timestamp_1714142953_cv>:&nbsp;</b></span>Purdue University</div><!--end:1714142953468--><><!--begin:1714142968501--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Wolf<timestamp_1714142968_cv>:&nbsp;</b></span>201 Ahlers Drive, West Lafayette, IN 47906</div><!--end:1714142968501--><><!--begin:1714142977552--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Wolf<timestamp_1714142977_cv>:&nbsp;</b></span><a href=\'tel:7654940121\' target=\'_blank\' rel=\'noopener noreferrer\'>765-494-0121</a></div><!--end:1714142977552--><><!--begin:1714143016596--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714143016_co>:&nbsp;</b></span>Thank you! Can I please get your title/position as well?</div><!--end:1714143016596--><><!--begin:1714143071554--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714143071_co>:&nbsp;</b></span>I have you all set up with a demo course and sent you a welcome email from our LMS system.  </div><!--end:1714143071554--><><!--begin:1714143231567--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714143231_co>:&nbsp;</b></span>Have you received the email?</div><!--end:1714143231567--><><!--begin:1714143535303--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Wolf<timestamp_1714143535_cv>:&nbsp;</b></span>Administrative Assistant</div><!--end:1714143535303--><><!--begin:1714143557584--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Wolf<timestamp_1714143557_cv>:&nbsp;</b></span>I received the email.</div><!--end:1714143557584--><><!--begin:1714143559864--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714143559_co>:&nbsp;</b></span>Great thanks</div><!--end:1714143559864--><><!--begin:1714143609106--><div class=\'cv\'><span class=\'notranslate\'><b>Amy Wolf<timestamp_1714143609_cv>:&nbsp;</b></span>Thank you.  I will have our Regulatory Compliance Director review the course.  Enjoy the day.</div><!--end:1714143609106--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Are demo videos available?  We are looking at the RCRA-EPA Haz Waste Management Initial Training Online course.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Amy Wolf!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAmy Wolf: Doing good.\r\nTiffany: I can get you in contact with an account executive to have a demo account set up.  How many RCRA courses will you need in total if you decide to use our training?\r\nAmy Wolf: One student now.  \r\nTiffany: Understood\r\nTiffany: Are you the contact that wants to complete/review the demo?\r\nAmy Wolf: Yes.\r\nTiffany: Can I get your company name, address,  and a good phone number for you please\r\nAmy Wolf: Purdue University\r\nAmy Wolf: 201 Ahlers Drive, West Lafayette, IN 47906\r\nAmy Wolf: tel:7654940121\r\nTiffany: Thank you! Can I please get your title/position as well?\r\nTiffany: I have you all set up with a demo course and sent you a welcome email from our LMS system.  \r\nTiffany: Have you received the email?\r\nAmy Wolf: Administrative Assistant\r\nAmy Wolf: I received the email.\r\nTiffany: Great thanks\r\nAmy Wolf: Thank you.  I will have our Regulatory Compliance Director review the course.  Enjoy the day.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('338786780VV', 1714148263, 1714148731, 2, 19, 16, 12, 0, 0, 0, 0, 1519, 0, 0, 0, 0, 'Eric', 'eric.smith@edmonds.edu', '168.156.251.64', 'bfb577b7818ed0eadb4ab99e2882dec4', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-edmonds college-cus-', 'For the Seattle May 14, 40 hour since that\'s a Tuesday how long are the classes? 10 hour?', '<div class=\'ca\'><div class=\'info_box\'><i>For the Seattle May 14, 40 hour since that\'s a Tuesday how long are the classes? 10 hour?</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1714148316716--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1714148385_co>:&nbsp;</b></span>Eric Yes, that is correct the classes are 10 hours per day. Are you already registered for that class?</div><!--end:1714148316716--><><!--begin:1714148409501--><div class=\'cv\'><span class=\'notranslate\'><b>Eric<timestamp_1714148411_cv>:&nbsp;</b></span>No, I&#39;m looking for 2 of my employees</div><!--end:1714148409501--><><!--begin:1714148394755--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1714148463_co>:&nbsp;</b></span>Great  Is there anything else I can help you with today?</div><!--end:1714148394755--><><!--begin:1714148555052--><div class=\'cv\'><span class=\'notranslate\'><b>Eric<timestamp_1714148556_cv>:&nbsp;</b></span>Is the cost of $1175 per student the final cost or is there additional tax or fees?</div><!--end:1714148555052--><><!--begin:1714148544895--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1714148614_co>:&nbsp;</b></span>That is the final cost - no taxes or fees.</div><!--end:1714148544895--><><!--begin:1714148729140--><div class=\'cv\'><span class=\'notranslate\'><b>Eric<timestamp_1714148731_cv>:&nbsp;</b></span>Thanks!</div><!--end:1714148729140--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'For the Seattle May 14, 40 hour since that\'s a Tuesday how long are the classes? 10 hour?\r\nTracy has joined the chat.\r\nTracy: Eric Yes, that is correct the classes are 10 hours per day. Are you already registered for that class?\r\nEric: No, I&#39;m looking for 2 of my employees\r\nTracy: Great  Is there anything else I can help you with today?\r\nEric: Is the cost of $1175 per student the final cost or is there additional tax or fees?\r\nTracy: That is the final cost - no taxes or fees.\r\nEric: Thanks!\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('33879206582', 1714153541, 1714153925, 1, 23, 10, 3, 0, 0, 0, 0, 4292, 0, 0, 0, 0, 'Billy Johnson', 'bjohnson@bendoregon.gov', '98.142.36.35', 'c3fd9f221e0cb46c07d742d3a8784535', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-City of Bend-cus-Online Course-_-Hazwoper 24 Hour-cus-', 'Slide deck won\'t progress after evaluation submission. Stuck in the excavations training module at the soils types knowledge check. ', '<div class=\'ca\'><div class=\'info_box\'><i>Slide deck won\'t progress after evaluation submission. Stuck in the excavations training module at the soils types knowledge check. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1714153543027--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714153542_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Billy Johnson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1714153543027--><><!--begin:1714153566395--><div class=\'cv\'><span class=\'notranslate\'><b>Billy Johnson<timestamp_1714153566_cv>:&nbsp;</b></span>Doing good</div><!--end:1714153566395--><><!--begin:1714153575288--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714153575_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1714153575288--><><!--begin:1714153783324--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714153783_co>:&nbsp;</b></span>There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:<br><br>Your session will &quot;time out&quot; if you are inactive  for 10 minutes<br>Module quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the exam<br>Not completing ALL module activities (including student activities, videos and interactions or skipping pages)<br>Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer)<br> <br>Do you have ANY questions on the above?</div><!--end:1714153783324--><><!--begin:1714153829563--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714153829_co>:&nbsp;</b></span>I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.<br><br>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1714153829563--><><!--begin:1714153884522--><div class=\'cv\'><span class=\'notranslate\'><b>Billy Johnson<timestamp_1714153884_cv>:&nbsp;</b></span>I think that covers it, thanks!</div><!--end:1714153884522--><><!--begin:1714153892649--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714153892_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1714153892649--><><!--begin:1714153910460--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714153910_co>:&nbsp;</b></span>If you think of anything else you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1714153910460--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Slide deck won\'t progress after evaluation submission. Stuck in the excavations training module at the soils types knowledge check. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Billy Johnson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBilly Johnson: Doing good\r\nTiffany: One moment while I look you up please\r\nTiffany: There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:Your session will &quot;time out&quot; if you are inactive  for 10 minutesModule quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the examNot completing ALL module activities (including student activities, videos and interactions or skipping pages)Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer) Do you have ANY questions on the above?\r\nTiffany: I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.Going forward, avoid the following while training and follow these Tips:*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)*Remain fully engaged in the course while training.*Refrain from:1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehensionFinally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.Can I help with anything else today?\r\nBilly Johnson: I think that covers it, thanks!\r\nTiffany: You are most welcome!\r\nTiffany: If you think of anything else you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('338798679W7', 1714160166, 1714160465, 2, 23, 22, 2, 0, 0, 0, 0, 3373, 0, 0, 0, 0, 'Alex Ward', 'award@haleyaldrich.com', '67.185.151.139', 'f82fabf2ab6255289c66dc883fbe08e9', 'Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Haley & Aldrich-cus-', 'Hello, i\'m trying to order the $10 PDF certificate online, but am not able to sign into my account. I\'ve tried the \'reset password\' option but not getting an email to do so and am now locked out of my account. \r\n', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, i\'m trying to order the $10 PDF certificate online, but am not able to sign into my account. I\'ve tried the \'reset password\' option but not getting an email to do so and am now locked out of my account. \r\n</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1714160168618--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714160168_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Alex Ward</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1714160168618--><><!--begin:1714160200706--><div class=\'cv\'><span class=\'notranslate\'><b>Alex Ward<timestamp_1714160206_cv>:&nbsp;</b></span>Hi Tiffany, I think I was emailing with you earlier. For some reason i&#39;m not able to sign into my account or reset my password. I&#39;m just trying to buy the PDF certificate.</div><!--end:1714160200706--><><!--begin:1714160252253--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714160252_co>:&nbsp;</b></span>Yes we were emailing.  One moment please and I will look you up</div><!--end:1714160252253--><><!--begin:1714160296267--><div class=\'cv\'><span class=\'notranslate\'><b>Alex Ward<timestamp_1714160302_cv>:&nbsp;</b></span>thanks</div><!--end:1714160296267--><><!--begin:1714160305896--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714160305_co>:&nbsp;</b></span>Since we updated our website in February I will need you to create a new account or register for an account</div><!--end:1714160305896--><><!--begin:1714160351476--><div class=\'cv\'><span class=\'notranslate\'><b>Alex Ward<timestamp_1714160357_cv>:&nbsp;</b></span>oh gotcha. Okay i&#39;ll register for an account.</div><!--end:1714160351476--><><!--begin:1714160359597--><div class=\'cv\'><span class=\'notranslate\'><b>Alex Ward<timestamp_1714160365_cv>:&nbsp;</b></span>thanks that must be the issue then</div><!--end:1714160359597--><><!--begin:1714160382805--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714160382_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1714160382805--><><!--begin:1714160385541--><div class=\'cv\'><span class=\'notranslate\'><b>Alex Ward<timestamp_1714160391_cv>:&nbsp;</b></span>if I submit the request today, do you think we will have the certificate by monday?</div><!--end:1714160385541--><><!--begin:1714160400517--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714160400_co>:&nbsp;</b></span>Yes</div><!--end:1714160400517--><><!--begin:1714160411269--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714160411_co>:&nbsp;</b></span>Who do you need the certificate for?</div><!--end:1714160411269--><><!--begin:1714160405992--><div class=\'cv\'><span class=\'notranslate\'><b>Alex Ward<timestamp_1714160411_cv>:&nbsp;</b></span>Perfect thanks!</div><!--end:1714160405992--><><!--begin:1714160456573--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714160456_co>:&nbsp;</b></span>Sure thing!</div><!--end:1714160456573--><><!--begin:1714160465280--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714160465_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1714160465280--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Hello, i\'m trying to order the $10 PDF certificate online, but am not able to sign into my account. I\'ve tried the \'reset password\' option but not getting an email to do so and am now locked out of my account. \r\n\r\nTiffany has joined the chat.\r\nTiffany: Hi, Alex Ward!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAlex Ward: Hi Tiffany, I think I was emailing with you earlier. For some reason i&#39;m not able to sign into my account or reset my password. I&#39;m just trying to buy the PDF certificate.\r\nTiffany: Yes we were emailing.  One moment please and I will look you up\r\nAlex Ward: thanks\r\nTiffany: Since we updated our website in February I will need you to create a new account or register for an account\r\nAlex Ward: oh gotcha. Okay i&#39;ll register for an account.\r\nAlex Ward: thanks that must be the issue then\r\nTiffany: You are most welcome!\r\nAlex Ward: if I submit the request today, do you think we will have the certificate by monday?\r\nTiffany: Yes\r\nTiffany: Who do you need the certificate for?\r\nAlex Ward: Perfect thanks!\r\nTiffany: Sure thing!\r\nTiffany: Is there anything else I can assist you with?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('338802462N7', 1714163957, 1714164505, 2, 23, 30, 6, 0, 0, 5, 1, 3435, 0, 0, 0, 0, 'Brianna Duggal', 'brianna.duggal@eabminc.com', '172.59.16.109', 'dd54810aefcf0db09dc04c625d06d06d', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Existing Registration-cus-Company-_-EABM, Inc. -cus-', 'If a student fails the three attempts for the test. Do I have to buy a new space for the student?', '<div class=\'ca\'><div class=\'info_box\'><i>If a student fails the three attempts for the test. Do I have to buy a new space for the student?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1714163961562--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714163961_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Brianna Duggal</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1714163961562--><><!--begin:1714164003162--><div class=\'cv\'><span class=\'notranslate\'><b>Brianna Duggal<timestamp_1714164003_cv>:&nbsp;</b></span>I&#39;m good and you?</div><!--end:1714164003162--><><!--begin:1714164033889--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714164033_co>:&nbsp;</b></span>Good thank you</div><!--end:1714164033889--><><!--begin:1714164054401--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714164054_co>:&nbsp;</b></span>Yes that is correct</div><!--end:1714164054401--><><!--begin:1714164178156--><div class=\'cv\'><span class=\'notranslate\'><b>Brianna Duggal<timestamp_1714164178_cv>:&nbsp;</b></span>I have a student that took the Chemical Safety training with you and he failed the three attempts. Do I have to buy a new space for him to retake the course or is there an option that I can reset his course and start again without paying?</div><!--end:1714164178156--><><!--begin:1714164246034--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714164245_co>:&nbsp;</b></span>Students have 3 attempts at the final exam and if the student fails all three attempts you would have to re-purchase the training and have him/her complete it again in it&#39;s entirety before having 3 additional attempts</div><!--end:1714164246034--><><!--begin:1714164260207--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714164260_co>:&nbsp;</b></span>Do you have a student name for me to look up and verify?</div><!--end:1714164260207--><><!--begin:1714164272795--><div class=\'cv\'><span class=\'notranslate\'><b>Brianna Duggal<timestamp_1714164273_cv>:&nbsp;</b></span>Yes his name is Angel Perez</div><!--end:1714164272795--><><!--begin:1714164381148--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714164381_co>:&nbsp;</b></span>Yes he did fail all 3 attempts and score a 60% on each attempt</div><!--end:1714164381148--><><!--begin:1714164393988--><div class=\'cv\'><span class=\'notranslate\'><b>Brianna Duggal<timestamp_1714164394_cv>:&nbsp;</b></span>Ok! thank you</div><!--end:1714164393988--><><!--begin:1714164402827--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714164402_co>:&nbsp;</b></span>You are welcome!</div><!--end:1714164402827--><><!--begin:1714164411082--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714164410_co>:&nbsp;</b></span>Is there anything else I can assist you with?</div><!--end:1714164411082--><><!--begin:1714164457924--><div class=\'cv\'><span class=\'notranslate\'><b>Brianna Duggal<timestamp_1714164458_cv>:&nbsp;</b></span>That is all. Thank you!</div><!--end:1714164457924--><><!--begin:1714164503156--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714164503_co>:&nbsp;</b></span>You are most welcome! Have a safe day!</div><!--end:1714164503156--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'If a student fails the three attempts for the test. Do I have to buy a new space for the student?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Brianna Duggal!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBrianna Duggal: I&#39;m good and you?\r\nTiffany: Good thank you\r\nTiffany: Yes that is correct\r\nBrianna Duggal: I have a student that took the Chemical Safety training with you and he failed the three attempts. Do I have to buy a new space for him to retake the course or is there an option that I can reset his course and start again without paying?\r\nTiffany: Students have 3 attempts at the final exam and if the student fails all three attempts you would have to re-purchase the training and have him/her complete it again in it&#39;s entirety before having 3 additional attempts\r\nTiffany: Do you have a student name for me to look up and verify?\r\nBrianna Duggal: Yes his name is Angel Perez\r\nTiffany: Yes he did fail all 3 attempts and score a 60% on each attempt\r\nBrianna Duggal: Ok! thank you\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with?\r\nBrianna Duggal: That is all. Thank you!\r\nTiffany: You are most welcome! Have a safe day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3390328225E', 1714394291, 1714394414, 1, 23, 4, 2, 0, 0, 0, 0, 1892, 0, 0, 0, 0, 'Christian Frohne', 'cfrohne@braunintertec.com', '4.36.145.162', '9371db58bc3c222b74f33b57cc21ee15', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Braun Intertec-cus-Online Course-_-Hazwoper 40-cus-', 'The pre assessment quiz is frozen and will not let me continue. ', '<div class=\'ca\'><div class=\'info_box\'><i>The pre assessment quiz is frozen and will not let me continue. </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1714394294263--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714394294_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Christian Frohne</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1714394294263--><><!--begin:1714394306345--><div class=\'cv\'><span class=\'notranslate\'><b>Christian Frohne<timestamp_1714394306_cv>:&nbsp;</b></span>good</div><!--end:1714394306345--><><!--begin:1714394337958--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714394337_co>:&nbsp;</b></span>one moment while I look you up</div><!--end:1714394337958--><><!--begin:1714394371986--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714394371_co>:&nbsp;</b></span>There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:<br><br>Your session will &quot;time out&quot; if you are inactive  for 10 minutes<br>Module quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the exam<br>Not completing ALL module activities (including student activities, videos and interactions or skipping pages)<br>Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer)<br> <br>Do you have ANY questions on the above?</div><!--end:1714394371986--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'The pre assessment quiz is frozen and will not let me continue. \r\nTiffany has joined the chat.\r\nTiffany: Hi, Christian Frohne!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nChristian Frohne: good\r\nTiffany: one moment while I look you up\r\nTiffany: There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:Your session will &quot;time out&quot; if you are inactive  for 10 minutesModule quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the examNot completing ALL module activities (including student activities, videos and interactions or skipping pages)Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer) Do you have ANY questions on the above?\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3390332562H', 1714394731, 1714394964, 1, 23, 10, 7, 0, 0, 5, 0, 1293, 0, 0, 0, 0, 'Christian Frohne', 'cfrohne@braunintertec.com', '4.36.145.162', 'f52a1f01fb17e7a25962f9f2fbb34e79', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-Braun Intertec-cus-Online Course-_-Hazwoper 40-cus-', 'I am viewing my course un google chrome and the preassemnt quiz is frozen after telling me I got the question correct and it will not move to the rest of the module.', '<div class=\'ca\'><div class=\'info_box\'><i>I am viewing my course un google chrome and the preassemnt quiz is frozen after telling me I got the question correct and it will not move to the rest of the module.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1714394734683--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714394734_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Christian Frohne</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1714394734683--><><!--begin:1714394798478--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714394798_co>:&nbsp;</b></span>I just sent you an email to follow up and finish our first chat.</div><!--end:1714394798478--><><!--begin:1714394852293--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714394852_co>:&nbsp;</b></span>Did you receive my email and do you have any questions?</div><!--end:1714394852293--><><!--begin:1714394960034--><div class=\'cv\'><span class=\'notranslate\'><b>Christian Frohne<timestamp_1714394960_cv>:&nbsp;</b></span>Thanks, that worked</div><!--end:1714394960034--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I am viewing my course un google chrome and the preassemnt quiz is frozen after telling me I got the question correct and it will not move to the rest of the module.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Christian Frohne!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: I just sent you an email to follow up and finish our first chat.\r\nTiffany: Did you receive my email and do you have any questions?\r\nChristian Frohne: Thanks, that worked\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('339034061BY', 1714395532, 1714395927, 2, 23, 5, 2, 0, 0, 0, 0, 3121, 0, 0, 0, 0, 'Sophia Mummert', 'sophia.mummert@aecom.com', '73.233.18.110', '20cdf116ed40d959673edd9adb26c163', 'Select Area of Inquiry:-_-New Registration-cus-Company-_-AECOM-cus-', 'Hello, I keep receiving an error message that just says \"An error occurred during registration, please try again\" and I am unsure what I am doing incorrectly. Thank you!', '<div class=\'ca\'><div class=\'info_box\'><i>Hello, I keep receiving an error message that just says \"An error occurred during registration, please try again\" and I am unsure what I am doing incorrectly. Thank you!</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1714395535132--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714395534_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Sophia Mummert</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1714395535132--><><!--begin:1714395553599--><div class=\'cv\'><span class=\'notranslate\'><b>Sophia Mummert<timestamp_1714395553_cv>:&nbsp;</b></span>Good thank you!</div><!--end:1714395553599--><><!--begin:1714395595692--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714395595_co>:&nbsp;</b></span>I just sent you a password set email to create your account</div><!--end:1714395595692--><><!--begin:1714395688664--><div class=\'cv\'><span class=\'notranslate\'><b>Sophia Mummert<timestamp_1714395688_cv>:&nbsp;</b></span>ok, so I just set up my password via that and I should be good?</div><!--end:1714395688664--><><!--begin:1714395719765--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714395719_co>:&nbsp;</b></span>Yes then you should be able to log into the account and add any other info required.</div><!--end:1714395719765--><><!--begin:1714395733434--><div class=\'cv\'><span class=\'notranslate\'><b>Sophia Mummert<timestamp_1714395733_cv>:&nbsp;</b></span>thank you!</div><!--end:1714395733434--><><!--begin:1714395752350--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714395752_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1714395752350--><><!--begin:1714395761047--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714395760_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1714395761047--><><!--begin:1714395776757--><div class=\'cv\'><span class=\'notranslate\'><b>Sophia Mummert<timestamp_1714395777_cv>:&nbsp;</b></span>I am all logged in that should be everything, thanks again</div><!--end:1714395776757--><><!--begin:1714395787884--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714395787_co>:&nbsp;</b></span>Wonderful!</div><!--end:1714395787884--><><!--begin:1714395792309--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714395792_co>:&nbsp;</b></span>Have a safe day!</div><!--end:1714395792309--><><!--begin:1714395923743--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714395923_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1714395923743--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello, I keep receiving an error message that just says \"An error occurred during registration, please try again\" and I am unsure what I am doing incorrectly. Thank you!\r\nTiffany has joined the chat.\r\nTiffany: Hi, Sophia Mummert!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nSophia Mummert: Good thank you!\r\nTiffany: I just sent you a password set email to create your account\r\nSophia Mummert: ok, so I just set up my password via that and I should be good?\r\nTiffany: Yes then you should be able to log into the account and add any other info required.\r\nSophia Mummert: thank you!\r\nTiffany: You are most welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nSophia Mummert: I am all logged in that should be everything, thanks again\r\nTiffany: Wonderful!\r\nTiffany: Have a safe day!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('339034638EE', 1714396110, 1714396527, 2, 23, 7, 5, 0, 0, 0, 0, 3359, 0, 0, 0, 0, 'Evan Crankshaw', 'ecrankshaw@jarvisproducts.com', '12.198.204.156', '90501ce0b2e9b8c4c156cf64260433f6', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Jarvis Products Corporation-cus-', 'I would like to know more about your online vacuum training courses.', '<div class=\'ca\'><div class=\'info_box\'><i>I would like to know more about your online vacuum training courses.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1714396112721--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714396112_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Evan Crankshaw</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1714396112721--><><!--begin:1714396129062--><div class=\'cv\'><span class=\'notranslate\'><b>Evan Crankshaw<timestamp_1714396129_cv>:&nbsp;</b></span>doing great! thanks for asking how are you?</div><!--end:1714396129062--><><!--begin:1714396139837--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714396139_co>:&nbsp;</b></span>I am good thanks</div><!--end:1714396139837--><><!--begin:1714396166960--><div class=\'cv\'><span class=\'notranslate\'><b>Evan Crankshaw<timestamp_1714396167_cv>:&nbsp;</b></span>I would like to learn more about your online vacuum tech courses</div><!--end:1714396166960--><><!--begin:1714396212654--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714396212_co>:&nbsp;</b></span>Are you on our website now?</div><!--end:1714396212654--><><!--begin:1714396215798--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714396215_co>:&nbsp;</b></span><a href=\'https://www.csregs.com/Vacuum-Technology-Training\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.csregs.com/Vacuum-Technology-Training</a></div><!--end:1714396215798--><><!--begin:1714396235349--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714396235_co>:&nbsp;</b></span>You can download a course outline from the webpage</div><!--end:1714396235349--><><!--begin:1714396262260--><div class=\'cv\'><span class=\'notranslate\'><b>Evan Crankshaw<timestamp_1714396262_cv>:&nbsp;</b></span>great, I see there are two courses...how much is it to take both?</div><!--end:1714396262260--><><!--begin:1714396338991--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714396338_co>:&nbsp;</b></span>Each course is $59.95 when you apy at the time of placing the order so the total would be $119.90</div><!--end:1714396338991--><><!--begin:1714396377912--><div class=\'cv\'><span class=\'notranslate\'><b>Evan Crankshaw<timestamp_1714396377_cv>:&nbsp;</b></span>ok I see, is it lifetime access or will I lose it after a period of time?</div><!--end:1714396377912--><><!--begin:1714396408101--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714396407_co>:&nbsp;</b></span>You have 90 days to complete the course before it expires</div><!--end:1714396408101--><><!--begin:1714396477704--><div class=\'cv\'><span class=\'notranslate\'><b>Evan Crankshaw<timestamp_1714396477_cv>:&nbsp;</b></span>ok thats really helpful, thank you!</div><!--end:1714396477704--><><!--begin:1714396520205--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714396520_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1714396520205--><><!--begin:1714396528095--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714396527_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1714396528095--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I would like to know more about your online vacuum training courses.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Evan Crankshaw!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nEvan Crankshaw: doing great! thanks for asking how are you?\r\nTiffany: I am good thanks\r\nEvan Crankshaw: I would like to learn more about your online vacuum tech courses\r\nTiffany: Are you on our website now?\r\nTiffany: https://www.csregs.com/Vacuum-Technology-Training\r\nTiffany: You can download a course outline from the webpage\r\nEvan Crankshaw: great, I see there are two courses...how much is it to take both?\r\nTiffany: Each course is $59.95 when you apy at the time of placing the order so the total would be $119.90\r\nEvan Crankshaw: ok I see, is it lifetime access or will I lose it after a period of time?\r\nTiffany: You have 90 days to complete the course before it expires\r\nEvan Crankshaw: ok thats really helpful, thank you!\r\nTiffany: You are most welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('33904521993', 1714406713, 1714408742, 2, 23, 29, 5, 0, 0, 0, 0, 5069, 0, 0, 0, 0, 'Ryan', 'rmickelson@haleyaldrich.com', '65.192.49.194', '8238de554d1eef66320c0fa765375373', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Haley & Aldrich-cus-', 'Hello. I am wondering how I can access/request a digital certificate of completion for a training for one of my staff members. Can you help me?', '<div class=\'ca\'><div class=\'info_box\'><i>Hello. I am wondering how I can access/request a digital certificate of completion for a training for one of my staff members. Can you help me?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1714406715372--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714406715_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Ryan</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1714406715372--><><!--begin:1714406737810--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1714406737_cv>:&nbsp;</b></span>Hi Tiffany, I am well how are you?</div><!--end:1714406737810--><><!--begin:1714406746580--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714406746_co>:&nbsp;</b></span>I am good thanks! Who do you need a certificate for?</div><!--end:1714406746580--><><!--begin:1714406766355--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1714406766_cv>:&nbsp;</b></span>Maddie Bangasser</div><!--end:1714406766355--><><!--begin:1714406779224--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1714406779_cv>:&nbsp;</b></span>It should be a confined space course</div><!--end:1714406779224--><><!--begin:1714406813310--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714406813_co>:&nbsp;</b></span>To request an expedited PDF certificate you can submit a request here: <a href=\'https://www.csregs.com/Replacement-Certificate?whence=\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.csregs.com/Replacement-Certificate?whence=</a></div><!--end:1714406813310--><><!--begin:1714406821076--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714406820_co>:&nbsp;</b></span>We did send the hard copy via US Mail to</div><!--end:1714406821076--><><!--begin:1714406848573--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714406848_co>:&nbsp;</b></span>Haley & Aldrich<br>3131 Elliot Ave<br>#600<br>Seattle WA 98121</div><!--end:1714406848573--><><!--begin:1714406860412--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1714406860_cv>:&nbsp;</b></span>Thank you for sharing!</div><!--end:1714406860412--><><!--begin:1714406904971--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714406904_co>:&nbsp;</b></span>You are most welcome!</div><!--end:1714406904971--><><!--begin:1714406972458--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1714406972_cv>:&nbsp;</b></span>Where do I enter the staff member name</div><!--end:1714406972458--><><!--begin:1714406995332--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714406995_co>:&nbsp;</b></span>I will add it once you submit it so do not worry about that</div><!--end:1714406995332--><><!--begin:1714407009325--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1714407009_cv>:&nbsp;</b></span>Oh Perfect</div><!--end:1714407009325--><><!--begin:1714407106239--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1714407106_cv>:&nbsp;</b></span>Just purchased</div><!--end:1714407106239--><><!--begin:1714407114666--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1714407114_cv>:&nbsp;</b></span>will I received a receipt as well?</div><!--end:1714407114666--><><!--begin:1714407164780--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714407164_co>:&nbsp;</b></span>Yes you should get an email confirming the order that can double as a receipt I believe.  </div><!--end:1714407164780--><><!--begin:1714407183944--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1714407183_cv>:&nbsp;</b></span>Perfect, Thank you for your help!</div><!--end:1714407183944--><><!--begin:1714407196228--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714407196_co>:&nbsp;</b></span>Of course!</div><!--end:1714407196228--><><!--begin:1714407199124--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714407198_co>:&nbsp;</b></span>You are welcome!</div><!--end:1714407199124--><><!--begin:1714407206068--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714407205_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1714407206068--><><!--begin:1714407234804--><div class=\'cv\'><span class=\'notranslate\'><b>Ryan<timestamp_1714407234_cv>:&nbsp;</b></span>NO that is all thank you!</div><!--end:1714407234804--><><!--begin:1714408741200--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714408741_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1714408741200--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Hello. I am wondering how I can access/request a digital certificate of completion for a training for one of my staff members. Can you help me?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Ryan!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRyan: Hi Tiffany, I am well how are you?\r\nTiffany: I am good thanks! Who do you need a certificate for?\r\nRyan: Maddie Bangasser\r\nRyan: It should be a confined space course\r\nTiffany: To request an expedited PDF certificate you can submit a request here: https://www.csregs.com/Replacement-Certificate?whence=\r\nTiffany: We did send the hard copy via US Mail to\r\nTiffany: Haley & Aldrich3131 Elliot Ave#600Seattle WA 98121\r\nRyan: Thank you for sharing!\r\nTiffany: You are most welcome!\r\nRyan: Where do I enter the staff member name\r\nTiffany: I will add it once you submit it so do not worry about that\r\nRyan: Oh Perfect\r\nRyan: Just purchased\r\nRyan: will I received a receipt as well?\r\nTiffany: Yes you should get an email confirming the order that can double as a receipt I believe.  \r\nRyan: Perfect, Thank you for your help!\r\nTiffany: Of course!\r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nRyan: NO that is all thank you!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3390472599K', 1714408735, 1714409337, 1, 23, 11, 7, 0, 0, 5, 0, 6239, 613, 0, 0, 0, 'Emma OHara', 'emma.ohara@wsp.com', '50.217.56.74', 'd0727492b407e86119dc2eecde857609', 'Question Type:-_-Course Not Working as Expected-cus-Company-_-WSP-cus-Online Course-_-HAZWOPER 40-cus-', 'My training wont progress past a knowledge check', '<div class=\'ca\'><div class=\'info_box\'><i>My training wont progress past a knowledge check</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1714408805259--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714408805_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Emma OHara</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1714408805259--><><!--begin:1714408828707--><div class=\'cv\'><span class=\'notranslate\'><b>Emma OHara<timestamp_1714408829_cv>:&nbsp;</b></span>I am good-- I would like to progress through my training, however</div><!--end:1714408828707--><><!--begin:1714408830523--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714408830_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Emma OHara</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1714408830523--><><!--begin:1714408864004--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714408863_co>:&nbsp;</b></span>There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:<br><br>Your session will &quot;time out&quot; if you are inactive  for 10 minutes<br>Module quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the exam<br>Not completing ALL module activities (including student activities, videos and interactions or skipping pages)<br>Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer)<br> <br>Do you have ANY questions on the above?</div><!--end:1714408864004--><><!--begin:1714409003183--><div class=\'cv\'><span class=\'notranslate\'><b>Emma OHara<timestamp_1714409003_cv>:&nbsp;</b></span>I understand those notes-- but my training is simply stuck on a knowledge check screen. I clicked my answers but nothing happens when I click next </div><!--end:1714409003183--><><!--begin:1714409032125--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714409031_co>:&nbsp;</b></span>OK, I’m going to issue a &quot;one-time&quot; pass for the module you are stuck on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.<br><br>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1714409032125--><><!--begin:1714409087679--><div class=\'cv\'><span class=\'notranslate\'><b>Emma OHara<timestamp_1714409088_cv>:&nbsp;</b></span>Okay that&#39;s great. Should I log out and then log back in? </div><!--end:1714409087679--><><!--begin:1714409105204--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714409105_co>:&nbsp;</b></span>Yes that is suggested.</div><!--end:1714409105204--><><!--begin:1714409151774--><div class=\'cv\'><span class=\'notranslate\'><b>Emma OHara<timestamp_1714409151_cv>:&nbsp;</b></span>Okay, but once I log back in I should open up the same module and it&#39;ll put me just past the screen I am stuck on? </div><!--end:1714409151774--><><!--begin:1714409225709--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714409225_co>:&nbsp;</b></span>The entire module will be marked passed doing this it clears the module.  You can either start the module over by launching a new attempt or proceed forward to the next module</div><!--end:1714409225709--><><!--begin:1714409248253--><div class=\'cv\'><span class=\'notranslate\'><b>Emma OHara<timestamp_1714409248_cv>:&nbsp;</b></span>Ahh okay-- thank you! </div><!--end:1714409248253--><><!--begin:1714409257212--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714409257_co>:&nbsp;</b></span>You are welcome!</div><!--end:1714409257212--><><!--begin:1714409266020--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714409265_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1714409266020--><><!--begin:1714409281133--><div class=\'cv\'><span class=\'notranslate\'><b>Emma OHara<timestamp_1714409281_cv>:&nbsp;</b></span>That is all-- thank you so much</div><!--end:1714409281133--><><!--begin:1714409294694--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714409294_co>:&nbsp;</b></span>You are welcome</div><!--end:1714409294694--><><!--begin:1714409334405--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714409334_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1714409334405--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'My training wont progress past a knowledge check\r\nTiffany has joined the chat.\r\nTiffany: Hi, Emma OHara!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nEmma OHara: I am good-- I would like to progress through my training, however\r\nTiffany: Hi, Emma OHara!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTiffany: There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:Your session will &quot;time out&quot; if you are inactive  for 10 minutesModule quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the examNot completing ALL module activities (including student activities, videos and interactions or skipping pages)Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer) Do you have ANY questions on the above?\r\nEmma OHara: I understand those notes-- but my training is simply stuck on a knowledge check screen. I clicked my answers but nothing happens when I click next \r\nTiffany: OK, I’m going to issue a &quot;one-time&quot; pass for the module you are stuck on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.Going forward, avoid the following while training and follow these Tips:*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)*Remain fully engaged in the course while training.*Refrain from:1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehensionFinally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.Can I help with anything else today?\r\nEmma OHara: Okay that&#39;s great. Should I log out and then log back in? \r\nTiffany: Yes that is suggested.\r\nEmma OHara: Okay, but once I log back in I should open up the same module and it&#39;ll put me just past the screen I am stuck on? \r\nTiffany: The entire module will be marked passed doing this it clears the module.  You can either start the module over by launching a new attempt or proceed forward to the next module\r\nEmma OHara: Ahh okay-- thank you! \r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with today?\r\nEmma OHara: That is all-- thank you so much\r\nTiffany: You are welcome\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('339050352ET', 1714411840, 1714412416, 2, 23, 23, 2, 0, 0, 0, 0, 2378, 0, 0, 0, 0, 'Renan Valenca', 'rvalenca@exponent.com', '73.15.123.51', '056bf82a8c5979799adf09f34d3b950a', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Certificate Inquiry-cus-Company-_-Exponent-cus-', 'I took the 40-hour Hazwoper on October 21, 2022. I was supposed to complete the 8-hour training last week, but I couldn\'t attend the course because my wife and I had a baby. Is it ok for me to sign up for the 8-hour refresher now? Thank you. Renan', '<div class=\'ca\'><div class=\'info_box\'><i>I took the 40-hour Hazwoper on October 21, 2022. I was supposed to complete the 8-hour training last week, but I couldn\'t attend the course because my wife and I had a baby. Is it ok for me to sign up for the 8-hour refresher now? Thank you. Renan</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1714411843026--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714411842_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Renan Valenca</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1714411843026--><><!--begin:1714411897803--><div class=\'cv\'><span class=\'notranslate\'><b>Renan Valenca<timestamp_1714411897_cv>:&nbsp;</b></span>Im good</div><!--end:1714411897803--><><!--begin:1714411943408--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714411943_co>:&nbsp;</b></span>I would complete the 8 HAZ ASAP and document why it was not completed between 10/2023 and now</div><!--end:1714411943408--><><!--begin:1714411985671--><div class=\'cv\'><span class=\'notranslate\'><b>Renan Valenca<timestamp_1714411985_cv>:&nbsp;</b></span>So can I just go ahead and sign up for it then?</div><!--end:1714411985671--><><!--begin:1714412006536--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714412006_co>:&nbsp;</b></span>You can&#39;</div><!--end:1714412006536--><><!--begin:1714412016775--><div class=\'cv\'><span class=\'notranslate\'><b>Renan Valenca<timestamp_1714412016_cv>:&nbsp;</b></span>Ok. thank you!</div><!--end:1714412016775--><><!--begin:1714412208250--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714412208_co>:&nbsp;</b></span>You are welcome!</div><!--end:1714412208250--><><!--begin:1714412415252--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714412415_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1714412415252--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I took the 40-hour Hazwoper on October 21, 2022. I was supposed to complete the 8-hour training last week, but I couldn\'t attend the course because my wife and I had a baby. Is it ok for me to sign up for the 8-hour refresher now? Thank you. Renan\r\nTiffany has joined the chat.\r\nTiffany: Hi, Renan Valenca!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRenan Valenca: Im good\r\nTiffany: I would complete the 8 HAZ ASAP and document why it was not completed between 10/2023 and now\r\nRenan Valenca: So can I just go ahead and sign up for it then?\r\nTiffany: You can&#39;\r\nRenan Valenca: Ok. thank you!\r\nTiffany: You are welcome!\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('3391257288K', 1714487198, 1714488562, 1, 23, 5, 2, 0, 0, 0, 0, 5073, 0, 0, 0, 0, 'Tracey', 'tfraney@cedarvilleeng.com', '50.174.188.1', '5a63ab4c78dd9d5f585b94793650d314', 'From-_-Automatic Chat Invite-cus-Question Type:-_-Course Not Working as Expected-cus-Company-_-Cedarville Engineering Group, LLC-cus-Online Course-_-40 Hr HAZWOPER online standard-cus-', 'I purchased this course for a new team member and just need to know how long after he finished the online portion of the course that he will have to take the live/fit out portion? So far we have had one class get cancelled and the next available he has a scheduling conflict, so I just want to be sure he gets it asap. Thank you!', '<div class=\'ca\'><div class=\'info_box\'><i>I purchased this course for a new team member and just need to know how long after he finished the online portion of the course that he will have to take the live/fit out portion? So far we have had one class get cancelled and the next available he has a scheduling conflict, so I just want to be sure he gets it asap. Thank you!</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1714487200803--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714487200_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Tracey</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1714487200803--><><!--begin:1714487240590--><div class=\'cv\'><span class=\'notranslate\'><b>Tracey<timestamp_1714487240_cv>:&nbsp;</b></span>Doing pretty well, you?</div><!--end:1714487240590--><><!--begin:1714487271337--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714487271_co>:&nbsp;</b></span>Good thanks</div><!--end:1714487271337--><><!--begin:1714487297065--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714487296_co>:&nbsp;</b></span>Matthew Franklin&#39;s course has the expiration date listed as 06/14/2024</div><!--end:1714487297065--><><!--begin:1714487322426--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714487322_co>:&nbsp;</b></span>We have an Orlando FL class scheduled for 05/24 and then the next Tampa FL class is scheduled for 05/31</div><!--end:1714487322426--><><!--begin:1714487417826--><div class=\'cv\'><span class=\'notranslate\'><b>Tracey<timestamp_1714487417_cv>:&nbsp;</b></span>Ok, let me see if one of those will work for him. If need be, is there a way to change the expoirations date? I can&#39;t remember if I chose that date or if it was automatic.</div><!--end:1714487417826--><><!--begin:1714487471026--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714487470_co>:&nbsp;</b></span>It is set automatically</div><!--end:1714487471026--><><!--begin:1714487503378--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714487503_co>:&nbsp;</b></span>As all online students have 90 days to complete the online training course in full before it expires</div><!--end:1714487503378--><><!--begin:1714487527690--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714487527_co>:&nbsp;</b></span>Yes I can offer a one time 30 day extension at no fee</div><!--end:1714487527690--><><!--begin:1714487533802--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714487533_co>:&nbsp;</b></span>Do you want me to do that now?</div><!--end:1714487533802--><><!--begin:1714487575791--><div class=\'cv\'><span class=\'notranslate\'><b>Tracey<timestamp_1714487575_cv>:&nbsp;</b></span>Let me check with him. He is on vacation for 5/31. Do you have June dates in Tampa?</div><!--end:1714487575791--><><!--begin:1714487598096--><div class=\'cv\'><span class=\'notranslate\'><b>Tracey<timestamp_1714487598_cv>:&nbsp;</b></span>or Orlando?</div><!--end:1714487598096--><><!--begin:1714487645546--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714487645_co>:&nbsp;</b></span>No it does no look like there is any date scheduled in FL in June at this time</div><!--end:1714487645546--><><!--begin:1714487701257--><div class=\'cv\'><span class=\'notranslate\'><b>Tracey<timestamp_1714487701_cv>:&nbsp;</b></span>Or the first half of July?</div><!--end:1714487701257--><><!--begin:1714487737395--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714487737_co>:&nbsp;</b></span>No nothing in FL </div><!--end:1714487737395--><><!--begin:1714487790719--><div class=\'cv\'><span class=\'notranslate\'><b>Tracey<timestamp_1714487790_cv>:&nbsp;</b></span>Thank you. Let me see if he can re-arrange his schedule for the Orlando class in May. What happens if the class is cancelled after he is registered for waiting list?</div><!--end:1714487790719--><><!--begin:1714487868333--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714487868_co>:&nbsp;</b></span>I can get him the extension and we can review the schedule again at that point to see if any new FL date is available.  </div><!--end:1714487868333--><><!--begin:1714488068479--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714488068_co>:&nbsp;</b></span>Is there anything else I can assist you with at this time?</div><!--end:1714488068479--><><!--begin:1714488560201--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714488560_co>:&nbsp;</b></span>My name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1714488560201--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'I purchased this course for a new team member and just need to know how long after he finished the online portion of the course that he will have to take the live/fit out portion? So far we have had one class get cancelled and the next available he has a scheduling conflict, so I just want to be sure he gets it asap. Thank you!\r\nTiffany has joined the chat.\r\nTiffany: Hi, Tracey!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nTracey: Doing pretty well, you?\r\nTiffany: Good thanks\r\nTiffany: Matthew Franklin&#39;s course has the expiration date listed as 06/14/2024\r\nTiffany: We have an Orlando FL class scheduled for 05/24 and then the next Tampa FL class is scheduled for 05/31\r\nTracey: Ok, let me see if one of those will work for him. If need be, is there a way to change the expoirations date? I can&#39;t remember if I chose that date or if it was automatic.\r\nTiffany: It is set automatically\r\nTiffany: As all online students have 90 days to complete the online training course in full before it expires\r\nTiffany: Yes I can offer a one time 30 day extension at no fee\r\nTiffany: Do you want me to do that now?\r\nTracey: Let me check with him. He is on vacation for 5/31. Do you have June dates in Tampa?\r\nTracey: or Orlando?\r\nTiffany: No it does no look like there is any date scheduled in FL in June at this time\r\nTracey: Or the first half of July?\r\nTiffany: No nothing in FL \r\nTracey: Thank you. Let me see if he can re-arrange his schedule for the Orlando class in May. What happens if the class is cancelled after he is registered for waiting list?\r\nTiffany: I can get him the extension and we can review the schedule again at that point to see if any new FL date is available.  \r\nTiffany: Is there anything else I can assist you with at this time?\r\nTiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('339137959BA', 1714499440, 1714500241, 2, 19, 17, 13, 0, 0, 5, 0, 4075, 0, 0, 0, 0, 'Michael', 'mmathis@bonafideslab.com', '104.255.35.71', 'fefb185fe9fc1b6c5f6edd17f922218e', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Origins Laboratory-cus-', 'Not sure which class I need to take', '<div class=\'ca\'><div class=\'info_box\'><i>Not sure which class I need to take</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1714499417059--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1714499493_co>:&nbsp;</b></span>Michael  How can I help you?</div><!--end:1714499417059--><><!--begin:1714499589042--><div class=\'cv\'><span class=\'notranslate\'><b>Michael<timestamp_1714499527_cv>:&nbsp;</b></span>Hi Tracy</div><!--end:1714499589042--><><!--begin:1714499642613--><div class=\'cv\'><span class=\'notranslate\'><b>Michael<timestamp_1714499581_cv>:&nbsp;</b></span>I received my RCRA/EPA Hazardous Waste Management certificate through Compliance Solutions back in 2022</div><!--end:1714499642613--><><!--begin:1714499702672--><div class=\'cv\'><span class=\'notranslate\'><b>Michael<timestamp_1714499641_cv>:&nbsp;</b></span>Now that it has lapsed, is there a refresher course that I can take to keep it valid?</div><!--end:1714499702672--><><!--begin:1714499566595--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1714499642_co>:&nbsp;</b></span>OK and are you looking to get the certification again?</div><!--end:1714499566595--><><!--begin:1714499719734--><div class=\'cv\'><span class=\'notranslate\'><b>Michael<timestamp_1714499658_cv>:&nbsp;</b></span>Yes, I need to get it up to date</div><!--end:1714499719734--><><!--begin:1714499647550--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1714499723_co>:&nbsp;</b></span>You will need to take the initial course again as an annual refresher is needed to keep the certificate up to date.</div><!--end:1714499647550--><><!--begin:1714499844909--><div class=\'cv\'><span class=\'notranslate\'><b>Michael<timestamp_1714499783_cv>:&nbsp;</b></span>ok, and that is the 16 hour course?</div><!--end:1714499844909--><><!--begin:1714499724209--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1714499800_co>:&nbsp;</b></span>Here is the link to register for that class on our website.  <a href=\'https://www.csregs.com/RCRA-Hazardous-Waste-Management-Training\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.csregs.com/RCRA-Hazardous-Waste-Management-Training</a></div><!--end:1714499724209--><><!--begin:1714499914129--><div class=\'cv\'><span class=\'notranslate\'><b>Michael<timestamp_1714499852_cv>:&nbsp;</b></span>ok, thanks.  Once I have completed this course, which course is required annually as the refresher?</div><!--end:1714499914129--><><!--begin:1714499877069--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1714499953_co>:&nbsp;</b></span>It is called the RCRA Hazardous Waste Management Annual Refresher</div><!--end:1714499877069--><><!--begin:1714500102372--><div class=\'cv\'><span class=\'notranslate\'><b>Michael<timestamp_1714500041_cv>:&nbsp;</b></span>I didn&#39;t see that in the class list.  </div><!--end:1714500102372--><><!--begin:1714500026436--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1714500102_co>:&nbsp;</b></span>It is not available at this time</div><!--end:1714500026436--><><!--begin:1714500204647--><div class=\'cv\'><span class=\'notranslate\'><b>Michael<timestamp_1714500143_cv>:&nbsp;</b></span>ok, but it will be available by the time I need to take it next year?</div><!--end:1714500204647--><><!--begin:1714500091789--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1714500167_co>:&nbsp;</b></span>Yes</div><!--end:1714500091789--><><!--begin:1714500240495--><div class=\'cv\'><span class=\'notranslate\'><b>Michael<timestamp_1714500179_cv>:&nbsp;</b></span>ok great, thanks for all of your help!</div><!--end:1714500240495--><><!--begin:1714500152004--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1714500228_co>:&nbsp;</b></span>My pleasure Have a wonderful day!</div><!--end:1714500152004--><><!--begin:1714500298785--><div class=\'cv\'><span class=\'notranslate\'><b>Michael<timestamp_1714500237_cv>:&nbsp;</b></span>Thanks you too</div><!--end:1714500298785--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Not sure which class I need to take\r\nTracy has joined the chat.\r\nTracy: Michael  How can I help you?\r\nMichael: Hi Tracy\r\nMichael: I received my RCRA/EPA Hazardous Waste Management certificate through Compliance Solutions back in 2022\r\nMichael: Now that it has lapsed, is there a refresher course that I can take to keep it valid?\r\nTracy: OK and are you looking to get the certification again?\r\nMichael: Yes, I need to get it up to date\r\nTracy: You will need to take the initial course again as an annual refresher is needed to keep the certificate up to date.\r\nMichael: ok, and that is the 16 hour course?\r\nTracy: Here is the link to register for that class on our website.  https://www.csregs.com/RCRA-Hazardous-Waste-Management-Training\r\nMichael: ok, thanks.  Once I have completed this course, which course is required annually as the refresher?\r\nTracy: It is called the RCRA Hazardous Waste Management Annual Refresher\r\nMichael: I didn&#39;t see that in the class list.  \r\nTracy: It is not available at this time\r\nMichael: ok, but it will be available by the time I need to take it next year?\r\nTracy: Yes\r\nMichael: ok great, thanks for all of your help!\r\nTracy: My pleasure Have a wonderful day!\r\nMichael: Thanks you too\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('339140197ZY', 1714501671, 1714501939, 1, 23, 8, 3, 0, 0, 0, 0, 1956, 0, 0, 0, 0, 'Marc Haas', 'MHaas@trccompanies.com', '174.242.73.169', '5482576ce5111a82aa6acfd5ab4cedb2', 'From-_-Automatic Chat Invite-cus-Question Type:-_-Course Not Working as Expected-cus-Company-_-TRC-cus-Online Course-_-CSREGS-Fall Protection-cus-', 'I followed the link at the end of the course, the message is 404 - Safety Hazard Ahead Page Not Found', '<div class=\'ca\'><div class=\'info_box\'><i>I followed the link at the end of the course, the message is 404 - Safety Hazard Ahead Page Not Found</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1714501675870--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714501675_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Marc Haas</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1714501675870--><><!--begin:1714501687518--><div class=\'cv\'><span class=\'notranslate\'><b>Marc Haas<timestamp_1714501687_cv>:&nbsp;</b></span>Well</div><!--end:1714501687518--><><!--begin:1714501751496--><div class=\'cv\'><span class=\'notranslate\'><b>Marc Haas<timestamp_1714501751_cv>:&nbsp;</b></span>I am trying to complete the Fall protection Training that I just took</div><!--end:1714501751496--><><!--begin:1714501762554--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714501762_co>:&nbsp;</b></span>One moment while I look you up please</div><!--end:1714501762554--><><!--begin:1714501795845--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714501795_co>:&nbsp;</b></span>Are you inside the course now?</div><!--end:1714501795845--><><!--begin:1714501807491--><div class=\'cv\'><span class=\'notranslate\'><b>Marc Haas<timestamp_1714501807_cv>:&nbsp;</b></span>Yes</div><!--end:1714501807491--><><!--begin:1714501835453--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714501835_co>:&nbsp;</b></span>Can you do it again and take a screen shot and send that to me please?</div><!--end:1714501835453--><><!--begin:1714501873789--><div class=\'cv\'><span class=\'notranslate\'><b>Marc Haas<timestamp_1714501874_cv>:&nbsp;</b></span>You wanyt me to take the 60 minute course again?</div><!--end:1714501873789--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I followed the link at the end of the course, the message is 404 - Safety Hazard Ahead Page Not Found\r\nTiffany has joined the chat.\r\nTiffany: Hi, Marc Haas!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMarc Haas: Well\r\nMarc Haas: I am trying to complete the Fall protection Training that I just took\r\nTiffany: One moment while I look you up please\r\nTiffany: Are you inside the course now?\r\nMarc Haas: Yes\r\nTiffany: Can you do it again and take a screen shot and send that to me please?\r\nMarc Haas: You wanyt me to take the 60 minute course again?\r\nChat closed by the visitor. Chat has ended.\r\n\r\n');
INSERT INTO `p_transcripts` (`ces`, `created`, `ended`, `deptID`, `opID`, `accepted`, `accepted_op`, `initiated`, `op2op`, `rating`, `encr`, `fsize`, `noteID`, `hasnote`, `marketID`, `tag`, `vname`, `vemail`, `ip`, `md5_vis`, `custom`, `question`, `formatted`, `plain`) VALUES
('339142757XN', 1714504254, 1714504577, 2, 23, 32, 10, 0, 0, 5, 0, 2666, 0, 0, 0, 0, 'Alan', 'arblackw@gmail.com', '73.88.92.239', 'd33da60fa7f7582de0861be0e2da68b5', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-N/A-cus-', '\r\nI\'m looking for an 8-hour refresher course for both my 40-hour HAZWOPER and MSHA Part 46 training certifications. Is it possible that one course could fulfill the refresher requirements for both certifications?', '<div class=\'ca\'><div class=\'info_box\'><i>\r\nI\'m looking for an 8-hour refresher course for both my 40-hour HAZWOPER and MSHA Part 46 training certifications. Is it possible that one course could fulfill the refresher requirements for both certifications?</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1714504257472--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714504257_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Alan</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1714504257472--><><!--begin:1714504284084--><div class=\'cv\'><span class=\'notranslate\'><b>Alan<timestamp_1714504284_cv>:&nbsp;</b></span>Hi Tiffany, I am well. How are you?</div><!--end:1714504284084--><><!--begin:1714504323907--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714504323_co>:&nbsp;</b></span>Good thanks</div><!--end:1714504323907--><><!--begin:1714504377186--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714504377_co>:&nbsp;</b></span>I do not know the answer to your question but I can look into it and get back with you.</div><!--end:1714504377186--><><!--begin:1714504400315--><div class=\'cv\'><span class=\'notranslate\'><b>Alan<timestamp_1714504400_cv>:&nbsp;</b></span>Great, thank you</div><!--end:1714504400315--><><!--begin:1714504426642--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714504426_co>:&nbsp;</b></span>I believe the answer is no but want to make sure.  I can email you once I have more information.  </div><!--end:1714504426642--><><!--begin:1714504455020--><div class=\'cv\'><span class=\'notranslate\'><b>Alan<timestamp_1714504455_cv>:&nbsp;</b></span>Okay, thank you for looking into my inquiry </div><!--end:1714504455020--><><!--begin:1714504469243--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714504469_co>:&nbsp;</b></span>You are welcome!</div><!--end:1714504469243--><><!--begin:1714504479505--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714504479_co>:&nbsp;</b></span>Is there anything else I can assist you with for now?</div><!--end:1714504479505--><><!--begin:1714504560249--><div class=\'cv\'><span class=\'notranslate\'><b>Alan<timestamp_1714504560_cv>:&nbsp;</b></span>No ma&#39;am, that is all. Thank you for your time</div><!--end:1714504560249--><><!--begin:1714504576946--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714504576_co>:&nbsp;</b></span>You are welcome!</div><!--end:1714504576946--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', '\r\nI\'m looking for an 8-hour refresher course for both my 40-hour HAZWOPER and MSHA Part 46 training certifications. Is it possible that one course could fulfill the refresher requirements for both certifications?\r\nTiffany has joined the chat.\r\nTiffany: Hi, Alan!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAlan: Hi Tiffany, I am well. How are you?\r\nTiffany: Good thanks\r\nTiffany: I do not know the answer to your question but I can look into it and get back with you.\r\nAlan: Great, thank you\r\nTiffany: I believe the answer is no but want to make sure.  I can email you once I have more information.  \r\nAlan: Okay, thank you for looking into my inquiry \r\nTiffany: You are welcome!\r\nTiffany: Is there anything else I can assist you with for now?\r\nAlan: No ma&#39;am, that is all. Thank you for your time\r\nTiffany: You are welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3391477577M', 1714509232, 1714509885, 1, 23, 10, 6, 0, 0, 0, 0, 3068, 0, 0, 0, 0, 'Michael Dzieminski', 'mike082260@icloud.com', '174.198.199.6', 'bd59ba543aeb2cb52845173c3d651b47', 'From-_-Automatic Chat Invite-cus-Question Type:-_-Computer/Network Issues-cus-Company-_-Independent-cus-Online Course-_-8 Hr refresher-cus-', 'Need a promo code to fill in the registration. Thank you.', '<div class=\'ca\'><div class=\'info_box\'><i>Need a promo code to fill in the registration. Thank you.</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1714509233604--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714509233_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Michael Dzieminski</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1714509233604--><><!--begin:1714509259422--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Dzieminski<timestamp_1714509259_cv>:&nbsp;</b></span>Fine</div><!--end:1714509259422--><><!--begin:1714509311469--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714509311_co>:&nbsp;</b></span>I have sent you an email to set your password to create your account</div><!--end:1714509311469--><><!--begin:1714509387835--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Dzieminski<timestamp_1714509387_cv>:&nbsp;</b></span>I have account with you’s </div><!--end:1714509387835--><><!--begin:1714509411117--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714509410_co>:&nbsp;</b></span>Yes</div><!--end:1714509411117--><><!--begin:1714509480525--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714509480_co>:&nbsp;</b></span>You can use the 24LOYALCS56 discount code to receive 10% off your order</div><!--end:1714509480525--><><!--begin:1714509551857--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Dzieminski<timestamp_1714509552_cv>:&nbsp;</b></span>Ok thank you will log on soon!!</div><!--end:1714509551857--><><!--begin:1714509648122--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714509647_co>:&nbsp;</b></span>Great is there anything else I can assist you with today?</div><!--end:1714509648122--><><!--begin:1714509747002--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Dzieminski<timestamp_1714509747_cv>:&nbsp;</b></span>No that was all I needed thank you. Going to start the 8 hr refresher!!</div><!--end:1714509747002--><><!--begin:1714509761167--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714509761_co>:&nbsp;</b></span>Wonderful!</div><!--end:1714509761167--><><!--begin:1714509771975--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714509771_co>:&nbsp;</b></span>If you think of anything else, my name is <span class=\'notranslate\'>Tiffany</span>, and you can reach me via email at: <a tag=\'link\' href=\'mailto:CustomerService@csregs.com\' class=\'notranslate\' target=\'_blank\'>CustomerService@csregs.com</a> or by phone at <a href=\'tel:8007112706\' target=\'_blank\' rel=\'noopener noreferrer\'>800-711-2706</a><br><br>Have a great day!</div><!--end:1714509771975--><><!--begin:1714509792349--><div class=\'cv\'><span class=\'notranslate\'><b>Michael Dzieminski<timestamp_1714509792_cv>:&nbsp;</b></span><span class=\'emoji_chat\'>&#128578;</span></div><!--end:1714509792349--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'Need a promo code to fill in the registration. Thank you.\r\nTiffany has joined the chat.\r\nTiffany: Hi, Michael Dzieminski!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nMichael Dzieminski: Fine\r\nTiffany: I have sent you an email to set your password to create your account\r\nMichael Dzieminski: I have account with you’s \r\nTiffany: Yes\r\nTiffany: You can use the 24LOYALCS56 discount code to receive 10% off your order\r\nMichael Dzieminski: Ok thank you will log on soon!!\r\nTiffany: Great is there anything else I can assist you with today?\r\nMichael Dzieminski: No that was all I needed thank you. Going to start the 8 hr refresher!!\r\nTiffany: Wonderful!\r\nTiffany: If you think of anything else, my name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!\r\nMichael Dzieminski: &#128578;\r\nChat closed by the operator. Chat has ended.\r\n\r\n'),
('339206554VY', 1714568024, 1714568381, 2, 23, 5, 2, 0, 0, 5, 1, 3075, 0, 0, 0, 0, 'Andrew Swingler', 'andrew.swingler@erg.com', '73.134.24.22', '92967174f7495e661bf1eaeaf8d4d1bd', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Existing Registration-cus-Company-_-ERG-cus-', 'Is the Pittsburgh HAZWOPER 40 hr training confirmed on May 7th? It\'s a week away and I wanted to begin booking travel arrangements if so', '<div class=\'ca\'><div class=\'info_box\'><i>Is the Pittsburgh HAZWOPER 40 hr training confirmed on May 7th? It\'s a week away and I wanted to begin booking travel arrangements if so</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1714568029755--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714568029_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Andrew Swingler</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1714568029755--><><!--begin:1714568040584--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Swingler<timestamp_1714568039_cv>:&nbsp;</b></span>Good how are you</div><!--end:1714568040584--><><!--begin:1714568085508--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714568085_co>:&nbsp;</b></span>I am good thanks</div><!--end:1714568085508--><><!--begin:1714568145796--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714568145_co>:&nbsp;</b></span>The class is still pending, management will make the final class determination later today.</div><!--end:1714568145796--><><!--begin:1714568162262--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714568162_co>:&nbsp;</b></span>We will reach out via email and phone call once we have the information</div><!--end:1714568162262--><><!--begin:1714568181054--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Swingler<timestamp_1714568179_cv>:&nbsp;</b></span>Okay sounds good. If it is cancelled due to low registration, what other options would I have?</div><!--end:1714568181054--><><!--begin:1714568217148--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714568216_co>:&nbsp;</b></span>You can reschedule into another seminar class or into one of the online 40-Hour options</div><!--end:1714568217148--><><!--begin:1714568265651--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Swingler<timestamp_1714568264_cv>:&nbsp;</b></span>Okay, and will the other May 7th classes be confirmed later as well? That way if I reschedule, I can be sure the class will happen</div><!--end:1714568265651--><><!--begin:1714568321626--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714568321_co>:&nbsp;</b></span>Yes that is correct.  The oonly confirmed class at this time for next week is the Denver, CO location</div><!--end:1714568321626--><><!--begin:1714568345999--><div class=\'cv\'><span class=\'notranslate\'><b>Andrew Swingler<timestamp_1714568344_cv>:&nbsp;</b></span>Okay thank you! I&#39;ll reach back out if I have any other questions</div><!--end:1714568345999--><><!--begin:1714568373004--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714568372_co>:&nbsp;</b></span>Sounds good!</div><!--end:1714568373004--><><!--begin:1714568380851--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714568380_co>:&nbsp;</b></span>Have a safe day!</div><!--end:1714568380851--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Is the Pittsburgh HAZWOPER 40 hr training confirmed on May 7th? It\'s a week away and I wanted to begin booking travel arrangements if so\r\nTiffany has joined the chat.\r\nTiffany: Hi, Andrew Swingler!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAndrew Swingler: Good how are you\r\nTiffany: I am good thanks\r\nTiffany: The class is still pending, management will make the final class determination later today.\r\nTiffany: We will reach out via email and phone call once we have the information\r\nAndrew Swingler: Okay sounds good. If it is cancelled due to low registration, what other options would I have?\r\nTiffany: You can reschedule into another seminar class or into one of the online 40-Hour options\r\nAndrew Swingler: Okay, and will the other May 7th classes be confirmed later as well? That way if I reschedule, I can be sure the class will happen\r\nTiffany: Yes that is correct.  The oonly confirmed class at this time for next week is the Denver, CO location\r\nAndrew Swingler: Okay thank you! I&#39;ll reach back out if I have any other questions\r\nTiffany: Sounds good!\r\nTiffany: Have a safe day!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('339207859XZ', 1714569332, 1714570638, 2, 23, 7, 3, 0, 0, 0, 0, 4511, 0, 0, 0, 0, 'Dave white', 'dave@skillsinc.com', '207.109.71.122', 'df44f6bf2a003887e123eb5b372488ec', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Existing Registration-cus-Company-_-Skills inc-cus-', 'Ref order # 850-so13398 scheduled for may 17th seattle, checking to see if this class is confermed is there more details were time?diretions  thanks!', '<div class=\'ca\'><div class=\'info_box\'><i>Ref order # 850-so13398 scheduled for may 17th seattle, checking to see if this class is confermed is there more details were time?diretions  thanks!</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1714569336576--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714569336_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Dave white</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1714569336576--><><!--begin:1714569365312--><div class=\'cv\'><span class=\'notranslate\'><b>Dave white<timestamp_1714569365_cv>:&nbsp;</b></span>Good thanks</div><!--end:1714569365312--><><!--begin:1714569394264--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714569394_co>:&nbsp;</b></span>The class is pending right now stil</div><!--end:1714569394264--><><!--begin:1714569403891--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714569403_co>:&nbsp;</b></span>  I did send you out class details on 04/09/2024 via email</div><!--end:1714569403891--><><!--begin:1714569407639--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714569407_co>:&nbsp;</b></span>Did you get that email?</div><!--end:1714569407639--><><!--begin:1714569451547--><div class=\'cv\'><span class=\'notranslate\'><b>Dave white<timestamp_1714569451_cv>:&nbsp;</b></span>i didnt see it?</div><!--end:1714569451547--><><!--begin:1714569464162--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714569464_co>:&nbsp;</b></span>I just forwarded it again to you</div><!--end:1714569464162--><><!--begin:1714569589707--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714569589_co>:&nbsp;</b></span>Did you receive it this time?</div><!--end:1714569589707--><><!--begin:1714569729840--><div class=\'cv\'><span class=\'notranslate\'><b>Dave white<timestamp_1714569729_cv>:&nbsp;</b></span><a href=\'mailto:Dave@skillsinc.com\' target=\'_blank\' rel=\'noopener noreferrer\'>Dave@skillsinc.com</a>, Not yey. and how soon will the class be confermed, i exp may 5th, </div><!--end:1714569729840--><><!--begin:1714569775097--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714569774_co>:&nbsp;</b></span>Management will make the final class status determination by 05/13/2024.  </div><!--end:1714569775097--><><!--begin:1714569809338--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714569809_co>:&nbsp;</b></span>Please check your junk or spam folder for the email as well</div><!--end:1714569809338--><><!--begin:1714570037908--><div class=\'cv\'><span class=\'notranslate\'><b>Dave white<timestamp_1714570037_cv>:&nbsp;</b></span>ok checked spam , junk, nothing? </div><!--end:1714570037908--><><!--begin:1714570179716--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714570179_co>:&nbsp;</b></span>I just resent it out of my outlook email.  Please let me know if you get that one</div><!--end:1714570179716--><><!--begin:1714570328222--><div class=\'cv\'><span class=\'notranslate\'><b>Dave white<timestamp_1714570328_cv>:&nbsp;</b></span>ok i got it, thanks for your help, wish it could be confermed sooner, not your fault, it will be disapointing if its canceled 4 days before after all this, </div><!--end:1714570328222--><><!--begin:1714570393255--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714570393_co>:&nbsp;</b></span>I understand.  We do have a virtal instructor led class that is confirmed for 05/06/2024 if you would like to join that class.  It is held via  a webinar</div><!--end:1714570393255--><><!--begin:1714570504422--><div class=\'cv\'><span class=\'notranslate\'><b>Dave white<timestamp_1714570504_cv>:&nbsp;</b></span>we have more peaple to get this for, i like them to get real class , meet people, lets see how this goes.</div><!--end:1714570504422--><><!--begin:1714570602533--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714570602_co>:&nbsp;</b></span>There is student interaction in the webinars as well since they are held live</div><!--end:1714570602533--><><!--begin:1714570638180--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714570638_co>:&nbsp;</b></span>In my option the Seatle, WA class is a bit low on registrations at this time so hopefully we can get more before 05/13/2024. </div><!--end:1714570638180--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'Ref order # 850-so13398 scheduled for may 17th seattle, checking to see if this class is confermed is there more details were time?diretions  thanks!\r\nTiffany has joined the chat.\r\nTiffany: Hi, Dave white!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nDave white: Good thanks\r\nTiffany: The class is pending right now stil\r\nTiffany:   I did send you out class details on 04/09/2024 via email\r\nTiffany: Did you get that email?\r\nDave white: i didnt see it?\r\nTiffany: I just forwarded it again to you\r\nTiffany: Did you receive it this time?\r\nDave white: mailto:Dave@skillsinc.com, Not yey. and how soon will the class be confermed, i exp may 5th, \r\nTiffany: Management will make the final class status determination by 05/13/2024.  \r\nTiffany: Please check your junk or spam folder for the email as well\r\nDave white: ok checked spam , junk, nothing? \r\nTiffany: I just resent it out of my outlook email.  Please let me know if you get that one\r\nDave white: ok i got it, thanks for your help, wish it could be confermed sooner, not your fault, it will be disapointing if its canceled 4 days before after all this, \r\nTiffany: I understand.  We do have a virtal instructor led class that is confirmed for 05/06/2024 if you would like to join that class.  It is held via  a webinar\r\nDave white: we have more peaple to get this for, i like them to get real class , meet people, lets see how this goes.\r\nTiffany: There is student interaction in the webinars as well since they are held live\r\nTiffany: In my option the Seatle, WA class is a bit low on registrations at this time so hopefully we can get more before 05/13/2024. \r\nThe party has left.  Chat has ended.\r\n\r\n'),
('33921025974', 1714571728, 1714571826, 2, 23, 4, 3, 0, 0, 5, 0, 1379, 0, 0, 0, 0, 'Amy ', 'amy.martin@lvvwd.com', '205.159.86.10', '364528b2e91aab2a7d457b75d9dd61be', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Las Vegas Valley Water District-cus-', '24 hour in person HAZWOPER training, is this 8 hours a day for 3 days?\r\n ', '<div class=\'ca\'><div class=\'info_box\'><i>24 hour in person HAZWOPER training, is this 8 hours a day for 3 days?\r\n </i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1714571730142--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714571729_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Amy </span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1714571730142--><><!--begin:1714571737167--><div class=\'cv\'><span class=\'notranslate\'><b>Amy <timestamp_1714571737_cv>:&nbsp;</b></span>Good, thank you</div><!--end:1714571737167--><><!--begin:1714571760715--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714571760_co>:&nbsp;</b></span>The first two days are 10 hours and the 3rd day is half a day approximately 4 hours</div><!--end:1714571760715--><><!--begin:1714571790847--><div class=\'cv\'><span class=\'notranslate\'><b>Amy <timestamp_1714571790_cv>:&nbsp;</b></span>Thank you for the info, I appreciate it.  Have a great day</div><!--end:1714571790847--><><!--begin:1714571818783--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714571818_co>:&nbsp;</b></span>You are most welcome! You as well!</div><!--end:1714571818783--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', '24 hour in person HAZWOPER training, is this 8 hours a day for 3 days?\r\n \r\nTiffany has joined the chat.\r\nTiffany: Hi, Amy !My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nAmy : Good, thank you\r\nTiffany: The first two days are 10 hours and the 3rd day is half a day approximately 4 hours\r\nAmy : Thank you for the info, I appreciate it.  Have a great day\r\nTiffany: You are most welcome! You as well!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('339211505QM', 1714572981, 1714573121, 2, 19, 11, 8, 0, 0, 5, 0, 1110, 0, 0, 0, 0, 'Leslie Smith', 'lsmith@sanbornhead.com', '50.174.190.250', '6b9616a76d2c19a213a9a5704edad9fb', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Other-cus-Company-_-Sanborn, Head & Associates, Inc.-cus-', 'Looking to register a new employee into a 40-hour class.  I see Portland listed; just want to clarify is this Portland, OR or Portland, ME?\r\n', '<div class=\'ca\'><div class=\'info_box\'><i>Looking to register a new employee into a 40-hour class.  I see Portland listed; just want to clarify is this Portland, OR or Portland, ME?\r\n</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1714572973693--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1714573050_co>:&nbsp;</b></span>That class is in Portland OR</div><!--end:1714572973693--><><!--begin:1714573069304--><div class=\'cv\'><span class=\'notranslate\'><b>Leslie Smith<timestamp_1714573077_cv>:&nbsp;</b></span>Perfect, that is what I thought but wanted to check, thank you for your help.</div><!--end:1714573069304--><><!--begin:1714573027314--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1714573104_co>:&nbsp;</b></span>My pleasure!  Have a great day!</div><!--end:1714573027314--><><!--begin:1714573105806--><div class=\'cv\'><span class=\'notranslate\'><b>Leslie Smith<timestamp_1714573113_cv>:&nbsp;</b></span>You as well.</div><!--end:1714573105806--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Looking to register a new employee into a 40-hour class.  I see Portland listed; just want to clarify is this Portland, OR or Portland, ME?\r\n\r\nTracy has joined the chat.\r\nTracy: That class is in Portland OR\r\nLeslie Smith: Perfect, that is what I thought but wanted to check, thank you for your help.\r\nTracy: My pleasure!  Have a great day!\r\nLeslie Smith: You as well.\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('3392121174A', 1714573591, 1714573737, 2, 23, 8, 4, 0, 0, 0, 0, 1376, 0, 0, 0, 0, 'Kayla', 'kneuharth@gsi-net.com', '209.137.229.58', '5d44d82e675e983b5a5c54ba855e07b7', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-GSI Environmental-cus-', 'I cannot register. When I try to create an account is states \"an errror occurred during registration. Please try again.\"', '<div class=\'ca\'><div class=\'info_box\'><i>I cannot register. When I try to create an account is states \"an errror occurred during registration. Please try again.\"</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1714573595322--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714573595_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Kayla</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1714573595322--><><!--begin:1714573607999--><div class=\'cv\'><span class=\'notranslate\'><b>Kayla<timestamp_1714573608_cv>:&nbsp;</b></span>good</div><!--end:1714573607999--><><!--begin:1714573672262--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714573672_co>:&nbsp;</b></span>I just sent you a password set email to set up your account</div><!--end:1714573672262--><><!--begin:1714573717326--><div class=\'cv\'><span class=\'notranslate\'><b>Kayla<timestamp_1714573717_cv>:&nbsp;</b></span>Awesome, I received your email</div><!--end:1714573717326--><><!--begin:1714573737861--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714573737_co>:&nbsp;</b></span>Great is there anything else I can assist you with?</div><!--end:1714573737861--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'I cannot register. When I try to create an account is states \"an errror occurred during registration. Please try again.\"\r\nTiffany has joined the chat.\r\nTiffany: Hi, Kayla!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nKayla: good\r\nTiffany: I just sent you a password set email to set up your account\r\nKayla: Awesome, I received your email\r\nTiffany: Great is there anything else I can assist you with?\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('3392137535Q', 1714575247, 1714575466, 2, 23, 30, 7, 0, 0, 0, 0, 1732, 0, 0, 0, 0, 'Billy Tomlinson', 'billy.tomlinson@sanden.com', '157.234.254.24', 'c6f69799dea8361fcfe85d41acd7fc59', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Sanden Intl-cus-', 'I need a receipt for the $68.75 reschedule fee for my HAXWOPER Annual Refresher class', '<div class=\'ca\'><div class=\'info_box\'><i>I need a receipt for the $68.75 reschedule fee for my HAXWOPER Annual Refresher class</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1714575251107--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714575250_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Billy Tomlinson</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1714575251107--><><!--begin:1714575265149--><div class=\'cv\'><span class=\'notranslate\'><b>Billy Tomlinson<timestamp_1714575265_cv>:&nbsp;</b></span>I&#39;m good, thank you</div><!--end:1714575265149--><><!--begin:1714575308735--><div class=\'cv\'><span class=\'notranslate\'><b>Billy Tomlinson<timestamp_1714575308_cv>:&nbsp;</b></span>Are you able to email the receipt to me?</div><!--end:1714575308735--><><!--begin:1714575339353--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714575339_co>:&nbsp;</b></span>I just sent you an email now please let me know if you receive it</div><!--end:1714575339353--><><!--begin:1714575392833--><div class=\'cv\'><span class=\'notranslate\'><b>Billy Tomlinson<timestamp_1714575392_cv>:&nbsp;</b></span>checking now</div><!--end:1714575392833--><><!--begin:1714575451890--><div class=\'cv\'><span class=\'notranslate\'><b>Billy Tomlinson<timestamp_1714575451_cv>:&nbsp;</b></span>received, thank you!</div><!--end:1714575451890--><><!--begin:1714575462761--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714575462_co>:&nbsp;</b></span>You are welcome!</div><!--end:1714575462761--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'I need a receipt for the $68.75 reschedule fee for my HAXWOPER Annual Refresher class\r\nTiffany has joined the chat.\r\nTiffany: Hi, Billy Tomlinson!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nBilly Tomlinson: I&#39;m good, thank you\r\nBilly Tomlinson: Are you able to email the receipt to me?\r\nTiffany: I just sent you an email now please let me know if you receive it\r\nBilly Tomlinson: checking now\r\nBilly Tomlinson: received, thank you!\r\nTiffany: You are welcome!\r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('339218059XE', 1714579542, 1714580124, 2, 19, 19, 15, 0, 0, 0, 0, 2443, 0, 0, 0, 0, 'dee', 'Dominiquemyrick@yahoo.com', '4.4.246.195', 'c00b305d517a04876dd2081209e694ce', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Kinetic-cus-', 'when is next class Hazwoper', '<div class=\'ca\'><div class=\'info_box\'><i>when is next class Hazwoper</i></div></div><><div class=\'ca\'><b>Tracy</b> has joined the chat.</div><><!--begin:1714579600957--><div class=\'cv\'><span class=\'notranslate\'><b>dee<timestamp_1714579601_cv>:&nbsp;</b></span>looking for class in Phoenix az</div><!--end:1714579600957--><><!--begin:1714579530810--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1714579607_co>:&nbsp;</b></span>Dee Which location are you looking at for the HAZWOPER training?</div><!--end:1714579530810--><><!--begin:1714579643230--><div class=\'cv\'><span class=\'notranslate\'><b>dee<timestamp_1714579643_cv>:&nbsp;</b></span>Phoenix az</div><!--end:1714579643230--><><!--begin:1714579655621--><div class=\'cv\'><span class=\'notranslate\'><b>dee<timestamp_1714579655_cv>:&nbsp;</b></span>Tempe az</div><!--end:1714579655621--><><!--begin:1714579610296--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1714579687_co>:&nbsp;</b></span>Which HAZWOPER class do you need to register for? 40, 24, 16 or 8</div><!--end:1714579610296--><><!--begin:1714579771626--><div class=\'cv\'><span class=\'notranslate\'><b>dee<timestamp_1714579771_cv>:&nbsp;</b></span>40</div><!--end:1714579771626--><><!--begin:1714579867045--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1714579943_co>:&nbsp;</b></span>Our next class in Phoenix starts on July 16th.  Here is the link to register for the class  <a href=\'https://www.csregs.com/OSHA-40-Hour-HAZWOPER\' target=\'_blank\' rel=\'noopener noreferrer\'>https://www.csregs.com/OSHA-40-Hour-HAZWOPER</a></div><!--end:1714579867045--><><!--begin:1714579960296--><div class=\'cv\'><span class=\'notranslate\'><b>dee<timestamp_1714579960_cv>:&nbsp;</b></span>I need something sooner than that</div><!--end:1714579960296--><><!--begin:1714579980998--><div class=\'cv\'><span class=\'notranslate\'><b>dee<timestamp_1714579981_cv>:&nbsp;</b></span>You have any info for any other training I cn take sooner</div><!--end:1714579980998--><><!--begin:1714580047887--><div class=\'co\'><span class=\'notranslate\'><b>Tracy<timestamp_1714580124_co>:&nbsp;</b></span>When you click on that link you will be able to view all of the upcoming seminar dates and locations. You also may want to consider our blended online options as well. Those can be accessed through the link as well.</div><!--end:1714580047887--><><div class=\'cl\'><disconnected><d6>The party has left.  Chat has ended.</div><><>', 'when is next class Hazwoper\r\nTracy has joined the chat.\r\ndee: looking for class in Phoenix az\r\nTracy: Dee Which location are you looking at for the HAZWOPER training?\r\ndee: Phoenix az\r\ndee: Tempe az\r\nTracy: Which HAZWOPER class do you need to register for? 40, 24, 16 or 8\r\ndee: 40\r\nTracy: Our next class in Phoenix starts on July 16th.  Here is the link to register for the class  https://www.csregs.com/OSHA-40-Hour-HAZWOPER\r\ndee: I need something sooner than that\r\ndee: You have any info for any other training I cn take sooner\r\nTracy: When you click on that link you will be able to view all of the upcoming seminar dates and locations. You also may want to consider our blended online options as well. Those can be accessed through the link as well.\r\nThe party has left.  Chat has ended.\r\n\r\n'),
('339218742M5', 1714580213, 1714580483, 2, 23, 6, 4, 0, 0, 0, 0, 2025, 0, 0, 0, 0, 'alexandria standifird', 'a.standifird@iwscorp.com', '75.111.136.81', 'e53060d5f49aecd0c82d2e0bf6a6586b', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-New Registration-cus-Company-_-Intelligent Wellhead Systems -cus-', 'Getting \"an error occured\" when trying to register an account', '<div class=\'ca\'><div class=\'info_box\'><i>Getting \"an error occured\" when trying to register an account</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1714580217166--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714580217_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>alexandria standifird</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1714580217166--><><!--begin:1714580223986--><div class=\'cv\'><span class=\'notranslate\'><b>alexandria standifird<timestamp_1714580224_cv>:&nbsp;</b></span>Hello </div><!--end:1714580223986--><><!--begin:1714580287471--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714580287_co>:&nbsp;</b></span>I just sent you a password set email from our system to help create your account</div><!--end:1714580287471--><><!--begin:1714580371015--><div class=\'cv\'><span class=\'notranslate\'><b>alexandria standifird<timestamp_1714580371_cv>:&nbsp;</b></span>okay, what address will the email be from? Compliance solutions?</div><!--end:1714580371015--><><!--begin:1714580394511--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714580394_co>:&nbsp;</b></span>I am not sure it is from our NetSuite system</div><!--end:1714580394511--><><!--begin:1714580433106--><div class=\'cv\'><span class=\'notranslate\'><b>alexandria standifird<timestamp_1714580433_cv>:&nbsp;</b></span>I got it, let me see if I can get in now </div><!--end:1714580433106--><><!--begin:1714580453303--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714580453_co>:&nbsp;</b></span>Great! Let me know if I can assist with anything else.</div><!--end:1714580453303--><><!--begin:1714580481046--><div class=\'cv\'><span class=\'notranslate\'><b>alexandria standifird<timestamp_1714580481_cv>:&nbsp;</b></span>I&#39;m in thank you </div><!--end:1714580481046--><><div class=\'cl\'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>', 'Getting \"an error occured\" when trying to register an account\r\nTiffany has joined the chat.\r\nTiffany: Hi, alexandria standifird!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nalexandria standifird: Hello \r\nTiffany: I just sent you a password set email from our system to help create your account\r\nalexandria standifird: okay, what address will the email be from? Compliance solutions?\r\nTiffany: I am not sure it is from our NetSuite system\r\nalexandria standifird: I got it, let me see if I can get in now \r\nTiffany: Great! Let me know if I can assist with anything else.\r\nalexandria standifird: I&#39;m in thank you \r\nChat closed by the visitor. Chat has ended.\r\n\r\n'),
('339235922ZZ', 1714597414, 1714597873, 2, 23, 27, 5, 0, 0, 0, 0, 4066, 0, 0, 0, 0, 'Raul', 'rcovarrubias@wilburellis.com', '47.151.205.9', '457090349b4c8030f827623fc8064e46', 'From-_-Automatic Chat Invite-cus-Select Area of Inquiry:-_-Scheduling/Reschedule-cus-Company-_-Wilbur-Ellis Company-cus-', 'The Reschedule request form doesnt show up just a blank blue screen. Need help filling this out', '<div class=\'ca\'><div class=\'info_box\'><i>The Reschedule request form doesnt show up just a blank blue screen. Need help filling this out</i></div></div><><div class=\'ca\'><b>Tiffany</b> has joined the chat.</div><><!--begin:1714597416638--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714597416_co>:&nbsp;</b></span>Hi, <span class=\'notranslate\'>Raul</span>!<br><br>My name is <span class=\'notranslate\'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1714597416638--><><!--begin:1714597429375--><div class=\'cv\'><span class=\'notranslate\'><b>Raul<timestamp_1714597430_cv>:&nbsp;</b></span>Good</div><!--end:1714597429375--><><!--begin:1714597445179--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714597445_co>:&nbsp;</b></span>You can just reply to the class details email about your request to reschedule</div><!--end:1714597445179--><><!--begin:1714597461775--><div class=\'cv\'><span class=\'notranslate\'><b>Raul<timestamp_1714597462_cv>:&nbsp;</b></span>Did you just send it now?</div><!--end:1714597461775--><><!--begin:1714597492704--><div class=\'cv\'><span class=\'notranslate\'><b>Raul<timestamp_1714597493_cv>:&nbsp;</b></span>Or the email from Feb?</div><!--end:1714597492704--><><!--begin:1714597498219--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714597498_co>:&nbsp;</b></span>No it would hav ebeen sent when you  or the student was registered</div><!--end:1714597498219--><><!--begin:1714597516493--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714597516_co>:&nbsp;</b></span>Yes the February email</div><!--end:1714597516493--><><!--begin:1714597523927--><div class=\'cv\'><span class=\'notranslate\'><b>Raul<timestamp_1714597524_cv>:&nbsp;</b></span>I am responding</div><!--end:1714597523927--><><!--begin:1714597534121--><div class=\'cv\'><span class=\'notranslate\'><b>Raul<timestamp_1714597534_cv>:&nbsp;</b></span>I clicked the link as instructed</div><!--end:1714597534121--><><!--begin:1714597544553--><div class=\'cv\'><span class=\'notranslate\'><b>Raul<timestamp_1714597545_cv>:&nbsp;</b></span>I see a blue blank screen only</div><!--end:1714597544553--><><!--begin:1714597565308--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714597565_co>:&nbsp;</b></span>Just a reply email will work</div><!--end:1714597565308--><><!--begin:1714597607405--><div class=\'cv\'><span class=\'notranslate\'><b>Raul<timestamp_1714597608_cv>:&nbsp;</b></span>Ok, and the 50% I owe. How is that transacted<br>/</div><!--end:1714597607405--><><!--begin:1714597677859--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714597677_co>:&nbsp;</b></span>I will respond to the email once we receive it will details and information</div><!--end:1714597677859--><><!--begin:1714597703468--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714597703_co>:&nbsp;</b></span>I will send you a form now</div><!--end:1714597703468--><><!--begin:1714597741534--><div class=\'cv\'><span class=\'notranslate\'><b>Raul<timestamp_1714597742_cv>:&nbsp;</b></span>Is it the Blank Payment Authorization form?</div><!--end:1714597741534--><><!--begin:1714597747721--><div class=\'cv\'><span class=\'notranslate\'><b>Raul<timestamp_1714597748_cv>:&nbsp;</b></span>Just located</div><!--end:1714597747721--><><!--begin:1714597782547--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714597782_co>:&nbsp;</b></span>Yes</div><!--end:1714597782547--><><!--begin:1714597793557--><div class=\'cv\'><span class=\'notranslate\'><b>Raul<timestamp_1714597794_cv>:&nbsp;</b></span>Ok, Will respond. TY</div><!--end:1714597793557--><><!--begin:1714597803883--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714597803_co>:&nbsp;</b></span>You are welcome!</div><!--end:1714597803883--><><!--begin:1714597853996--><div class=\'co\'><span class=\'notranslate\'><b>Tiffany<timestamp_1714597853_co>:&nbsp;</b></span>Have a safe day!</div><!--end:1714597853996--><><div class=\'cl\'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>', 'The Reschedule request form doesnt show up just a blank blue screen. Need help filling this out\r\nTiffany has joined the chat.\r\nTiffany: Hi, Raul!My name is Tiffany. Welcome to ComplyChat!How are you today? \r\nRaul: Good\r\nTiffany: You can just reply to the class details email about your request to reschedule\r\nRaul: Did you just send it now?\r\nRaul: Or the email from Feb?\r\nTiffany: No it would hav ebeen sent when you  or the student was registered\r\nTiffany: Yes the February email\r\nRaul: I am responding\r\nRaul: I clicked the link as instructed\r\nRaul: I see a blue blank screen only\r\nTiffany: Just a reply email will work\r\nRaul: Ok, and the 50% I owe. How is that transacted/\r\nTiffany: I will respond to the email once we receive it will details and information\r\nTiffany: I will send you a form now\r\nRaul: Is it the Blank Payment Authorization form?\r\nRaul: Just located\r\nTiffany: Yes\r\nRaul: Ok, Will respond. TY\r\nTiffany: You are welcome!\r\nTiffany: Have a safe day!\r\nChat closed by the operator. Chat has ended.\r\n\r\n');
