I cannot get past the online support section.  I completed the course overview which shows completed but I cannot start lesson 1
Tiffany has joined the chat.
Tiffany: Hi, Andrew Haselhoff!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Andrew Haselhoff: ok
Tiffany: One moment while I look you up
Tiffany: After completing any module, if the next module is still grayed out and not able to complete this means you need to have more time logged into the course before continuing.   Next to the grayed-out module&#39;s name there is a small question mark.  If you hover your curser/arrow over the question mark it will give you an explanation.  Even if you have completed and passed all previous modules the time requirement must be met.  You will simply just need to go back through the previous module and put some review time in.  The competition status of the module will not change by re-entering it. 
Andrew Haselhoff: in the online course support section - it seems like its trying to launch but its not
Tiffany: You just need to log an additional 40 seconds in the course overview section and then lesson 1 will unlock to start
Andrew Haselhoff: I believe its the online support section that is holding me up from starting with lesson 1
Andrew Haselhoff: course overview section shows completed
Tiffany: You need to log an additional 40 seconds in the course overview section as the minimum time requirement is not met.  The course overview does not count towards time requirements
Tiffany: Even if you have completed and passed all previous modules the time requirement must be met.
Tiffany: You will simply just need to go back through the previous module and put some review time in. The competition status of the module will not change by re-entering it.
Andrew Haselhoff: question?  the online course support section - should it show/state that it is completed?
Tiffany: No that does not need to show completed
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