<div class='ca'><div class='info_box'><i>I don't know what my Client ID is to set up my trainings.</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1706305145899--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1706305145_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Kevin Euser</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1706305145899--><><!--begin:1706305158307--><div class='cv'><span class='notranslate'><b>Kevin Euser<timestamp_1706305157_cv>:&nbsp;</b></span>Great, thanks</div><!--end:1706305158307--><><!--begin:1706305165837--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1706305165_co>:&nbsp;</b></span>You should not have to use a client ID please be sure you are on <a href='https://csregsonline.com/' target='_blank' rel='noopener noreferrer'>https://csregsonline.com</a></div><!--end:1706305165837--><><!--begin:1706305243207--><div class='cv'><span class='notranslate'><b>Kevin Euser<timestamp_1706305241_cv>:&nbsp;</b></span>That is where I was trying to send out one of my trainings.  As soon as I click send email it kicks it over to another web page called Firmwater LMS.</div><!--end:1706305243207--><><!--begin:1706305256083--><div class='cv'><span class='notranslate'><b>Kevin Euser<timestamp_1706305254_cv>:&nbsp;</b></span><div style='padding: 5px; margin-bottom: 5px;' class=''><a tag='link' href='https://cs-chatsupport.com/support/view.php?file=B7JqzAGEGyzP.png' target='_blank'><img src='https://cs-chatsupport.com/support/web/file_attach/B7JqzAGEGyzP.png' style='max-width: 100%; max-height: 100%;' border=0 class='round'><br>B7JqzAGEGyzP.png</a></div> </div><!--end:1706305256083--><><!--begin:1706305313902--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1706305313_co>:&nbsp;</b></span>Please click the link and see if you are redirected to that Firmwater page again</div><!--end:1706305313902--><><!--begin:1706305314893--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1706305314_co>:&nbsp;</b></span><a href='https://csregsonline.com/' target='_blank' rel='noopener noreferrer'>https://csregsonline.com</a></div><!--end:1706305314893--><><!--begin:1706305336087--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1706305335_co>:&nbsp;</b></span>Oh wait I understand what you are saying now</div><!--end:1706305336087--><><!--begin:1706305363700--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1706305363_co>:&nbsp;</b></span>The site might be having an issue.  What is the students email address and I can try to invite them from my end for you</div><!--end:1706305363700--><><!--begin:1706305420779--><div class='cv'><span class='notranslate'><b>Kevin Euser<timestamp_1706305419_cv>:&nbsp;</b></span>I have eight people that I need to send it to so might be a hassle. Should I try another time to see if it fixes itself?</div><!--end:1706305420779--><><!--begin:1706305457013--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1706305456_co>:&nbsp;</b></span>If you perfer to wait that will work hopefully it will be resolved today.</div><!--end:1706305457013--><><!--begin:1706305475197--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1706305475_co>:&nbsp;</b></span>Did you company name change from IHC Scott, Inc to W.W. Clyde?</div><!--end:1706305475197--><><!--begin:1706305491205--><div class='cv'><span class='notranslate'><b>Kevin Euser<timestamp_1706305489_cv>:&nbsp;</b></span>Yes it did.</div><!--end:1706305491205--><><!--begin:1706305504381--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1706305504_co>:&nbsp;</b></span>Thank you I will update the account now</div><!--end:1706305504381--><><!--begin:1706305517441--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1706305517_co>:&nbsp;</b></span>Is there anything else I can assist you with today?</div><!--end:1706305517441--><><!--begin:1706305530736--><div class='cv'><span class='notranslate'><b>Kevin Euser<timestamp_1706305529_cv>:&nbsp;</b></span>That will be it for today, thanks</div><!--end:1706305530736--><><!--begin:1706305594100--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1706305593_co>:&nbsp;</b></span>Great!</div><!--end:1706305594100--><><!--begin:1706305613467--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1706305613_co>:&nbsp;</b></span>If you think of anything else please let me know</div><!--end:1706305613467--><><!--begin:1706305682187--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1706305682_co>:&nbsp;</b></span>My name is <span class='notranslate'>Tiffany</span>, and you can reach me via email at: <a tag='link' href='mailto:CustomerService@csregs.com' class='notranslate' target='_blank'>CustomerService@csregs.com</a> or by phone at <a href='tel:8007112706' target='_blank' rel='noopener noreferrer'>800-711-2706</a><br><br>Have a great day!</div><!--end:1706305682187--><><div class='cl'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>