<div class='ca'><div class='info_box'><i>Module will not let me retake the assessment, HTML is broken.</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1698935131856--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1698935131_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Fernando Quintero</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1698935131856--><><!--begin:1698935142287--><div class='cv'><span class='notranslate'><b>Fernando Quintero<timestamp_1698935142_cv>:&nbsp;</b></span>good how are you</div><!--end:1698935142287--><><!--begin:1698935156334--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1698935156_co>:&nbsp;</b></span>I am good thank you</div><!--end:1698935156334--><><!--begin:1698935168526--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1698935168_co>:&nbsp;</b></span>One moment while I look you up please </div><!--end:1698935168526--><><!--begin:1698935183413--><div class='cv'><span class='notranslate'><b>Fernando Quintero<timestamp_1698935183_cv>:&nbsp;</b></span>kk</div><!--end:1698935183413--><><!--begin:1698935215455--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1698935215_co>:&nbsp;</b></span>There are several reasons why this may be happening. It is important to understand that this is a &quot;time required&quot; and &quot;content required&quot; course. This means you must meet minimum time requirements for each module and the course, or you cannot continue. To get the best experience from your course, be aware that:<br><br>Your session will &quot;time out&quot; if you are inactive  for 10 minutes<br>Module quizzes &quot;lock&quot; if you don’t log out properly or close your browser while taking the exam<br>Not completing ALL module activities (including student activities, videos and interactions or skipping pages)<br>Using a browser OTHER THAN: Google Chrome (recommended), Firefox, Safari or Microsoft EDGE (not Internet Explorer)<br> <br>Do you have ANY questions on the above?</div><!--end:1698935215455--><><!--begin:1698935266941--><div class='cv'><span class='notranslate'><b>Fernando Quintero<timestamp_1698935267_cv>:&nbsp;</b></span>yes my quiz is locked</div><!--end:1698935266941--><><!--begin:1698935278921--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1698935278_co>:&nbsp;</b></span>OK, I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.<br><br>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1698935278921--><><!--begin:1698935280429--><div class='cv'><span class='notranslate'><b>Fernando Quintero<timestamp_1698935280_cv>:&nbsp;</b></span>how do i unlock it</div><!--end:1698935280429--><><!--begin:1698935295223--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1698935295_co>:&nbsp;</b></span>I’m going to issue a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.<br><br>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.<br><br>Can I help with anything else today?</div><!--end:1698935295223--><><!--begin:1698935305635--><div class='cv'><span class='notranslate'><b>Fernando Quintero<timestamp_1698935305_cv>:&nbsp;</b></span>yes the module i am stuck on is Motor Vehicles and Mechanized Equipment</div><!--end:1698935305635--><><!--begin:1698935340230--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1698935340_co>:&nbsp;</b></span>I have already issued a &quot;one-time&quot; pass for the module you are &quot;stuck&quot; on. We highly suggest you review any missed/skipped content or interactions in this module, they may appear on the (Final) Course Assessment.</div><!--end:1698935340230--><><!--begin:1698935346310--><div class='cv'><span class='notranslate'><b>Fernando Quintero<timestamp_1698935346_cv>:&nbsp;</b></span>Thank you!<br></div><!--end:1698935346310--><><!--begin:1698935348050--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1698935347_co>:&nbsp;</b></span>Going forward, avoid the following while training and follow these Tips:<br>*Engaging in &quot;non-training&quot; activities (writing/answering emails, viewing other windows or browser pages)<br>*Remain fully engaged in the course while training.<br>*Refrain from:<br>1. Phone calls or extended phone calls, breaks, & conversations (more than minute). You’ll be surprised how fast 10-minutes can pass by!<br>2. &quot;Rushing thru&quot; content and activities. Please, take your time training! We’ve allowed for review and load time<br>3. Excessive breaks while training. We suggest you log out and take a short 5-10 minute break at least once per hour. This improves retention and comprehension<br><br>Finally, log out properly: Click the &quot;Exit Lesson&quot; button or the &quot;Exit Module&quot; link at the top right of your screen and;<br><br>NEVER use the &quot;X&quot; in the top left corner of the browser window. This closes the page (not the course) and may &quot;lock&quot; your course or even lose accumulated course time. This cannot be recovered.</div><!--end:1698935348050--><><!--begin:1698935374525--><div class='cv'><span class='notranslate'><b>Fernando Quintero<timestamp_1698935374_cv>:&nbsp;</b></span>Thanks</div><!--end:1698935374525--><><div class='cl'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>