Hi, I received my HAZWOPER 40 hour certification from you in January. I need a copy of the certification. How can I get this? 
Tiffany has joined the chat.
Tiffany: Good afternoon Nicole allow me to look you up
Tiffany: We did send your certificate via US Mail back on 02/11/2020-to:ERM Inc 555 17th Street	Suite 1700 Denver CO 80202 Attention Todd Hall
Nicole Fitzgerald: Yes. I am now at a different company and ERM has told me they lost the certificate that you mailed them 
Tiffany: To prevent certificate fraud and to preserve the integrity of our certification program, certificates are sent only to the company who paid for the training (the sponsor employer). Requests to send certificates to any other location be it a street address or email address must have written authorization from the sponsor employer.
Tiffany: I will send you an email with the steps to take to complete a certificate request and get authorization from your prior employer for us to re-issue the certificate directly to you.  
Nicole Fitzgerald: Ok, thanks. I did pay for the certification with my personal credit card. If I gave you the CC number could you release the certification directly to me?
Tiffany: Since OSHA requires employers to pay for or reimburse employees for all work-related training activities, our policy is such that certificates of training completion are the property of the sponsoring employer, therefore forwarding certificate copies to any other party without prior written authorization from the sponsor is not permitted.
Nicole Fitzgerald: OK, that is ridiculous because by law my previous employer is required to give the certification to me when I leave
Tiffany: That is true as well.  Which is why they should have no issue in releasing the authorization which approves us to release a copy to you.
Nicole Fitzgerald: ok. This is just becoming a way longer process than it needs to be
Tiffany: I understand how you feel but this is company policy to protect everyone involved.  I have emailed you the information a links needed to complete the request.  
Tiffany: Is there anything else I can assist you with today?
Tiffany: Your email bounced back to me.  Is there another email address to send this information to other then: mailto:nicole.j.m.fitzgerald@jacobs.com 
Nicole Fitzgerald: mailto:nicole.j.m.fitzgerald@gmail.com
Nicole Fitzgerald: sorry
Tiffany: No worries. I just resent the information.
Tiffany: Is there anything else I can assist you with today?
Nicole Fitzgerald: no that is it
Tiffany: I hope you have a wonderful rest of your day!
Chat closed by the operator. Chat has ended.
