<div class='ca'><div class='info_box'><i>I am stuck on the emergency response course it won't let me continue after the pre-assessment slide</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1651596128198--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1651596128_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Carsen Clouser</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1651596128198--><><!--begin:1651596153043--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1651596152_co>:&nbsp;</b></span>One moment please while I look you up</div><!--end:1651596153043--><><!--begin:1651596183378--><div class='cv'><span class='notranslate'><b>Carsen Clouser<timestamp_1651596183_cv>:&nbsp;</b></span>Doing fine thank you. I seem to be having issues with progressing in my current lesson</div><!--end:1651596183378--><><!--begin:1651596311531--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1651596311_co>:&nbsp;</b></span>Reasons this error may have occurred are:<br><br>Allowing the training to time out due to inactivity of 10 minutes or more<br>Improperly exiting the training course<br>Using an unsupported browser<br></div><!--end:1651596311531--><><!--begin:1651596337355--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1651596337_co>:&nbsp;</b></span>To ensure errors do not happen: Be sure you are using one of the supported browsers: Google Chrome, Firefox, Safari, or Microsoft Edge.<br>Make sure you are &quot;active&quot; (changing pages, answering questions, etc.) when logged in.  Inactivity will cause you to be logged out automatically.<br>If you are not active, log out of the course. <br>To log out properly use the exit module/lesson link followed but clicking the log out link in the upper right-hand corner of the screen.  <br></div><!--end:1651596337355--><><!--begin:1651596342867--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1651596342_co>:&nbsp;</b></span>I have passed you through the current modules lesson.  You can now proceed forward.</div><!--end:1651596342867--><><!--begin:1651596363356--><div class='cv'><span class='notranslate'><b>Carsen Clouser<timestamp_1651596363_cv>:&nbsp;</b></span>Thank you</div><!--end:1651596363356--><><!--begin:1651596390357--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1651596390_co>:&nbsp;</b></span>Of course! I there anything else I can assist you with currently? </div><!--end:1651596390357--><><!--begin:1651596427357--><div class='cv'><span class='notranslate'><b>Carsen Clouser<timestamp_1651596427_cv>:&nbsp;</b></span>No, thanks</div><!--end:1651596427357--><><!--begin:1651596477628--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1651596477_co>:&nbsp;</b></span>My name is <span class='notranslate'>Tiffany</span>, and you can reach me via email at: <a tag='link' href='mailto:CustomerService@csregs.com' class='notranslate' target='_blank'>CustomerService@csregs.com</a> or by phone at <a href='tel:8007112706' target='_blank' rel='noopener noreferrer'>800-711-2706</a><br><br>Have a great day!</div><!--end:1651596477628--><><div class='cl'><disconnected><d1>Chat closed by the operator. Chat has ended.</div><><>