hello i just paid for a course Central New Jersey (Somerset)May 17-20, 2022 but i did it wrong because i didn't put the right name who will be attending can you help me out please thanks
Tiffany has joined the chat.
Tiffany: Hi, Anne Marron!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Anne Marron: Good and looney at the same time..lol
Tiffany: I do see your order 17148
Anne Marron: i just paid for an order for 40 osha training and i thingk i did it wrong i put my name insead of the guys name
Tiffany: for an online 40-Hour HAZWOPER.  I do not see anyone current assigned to the seat you purchased.
Tiffany: You did it right since you are the buyer.  You just need to log in and then invite the employee to start training.  
Anne Marron: I was going for May 17-20 Central NJ Somerset
Anne Marron: i didn&#39;t want it for today i need him to go on the days up top3
Anne Marron: typos 
Tiffany: Okay it looks like you purchased an online course not the in person seminar course
Anne Marron: so how can this be fixed
Anne Marron: i wanted the Hybrid osha training for May 17-20 
Anne Marron: his name is Schultz Stryker
Anne Marron: May 17-20 Central NJ Somerset+
Anne Marron: yes this is correct i meant to the online one because the last day he gets hands on experience on the 20th
Tiffany: If you wanted the online course, you did it right since you are the buyer. You just need to log in and then invite the employee to start training.
Anne Marron: not understanding to start training will it be starting for May 17?
Tiffany: If you want the student to complete the online course he/she needs to complete the online portion prior to being able to scheduled for the hand on class.  
Tiffany: He or she can start as soon as they accept the online course invite but will need to be completed by 05/16/2022 in order to register for the hands-on class scheduled for 05/20/2022.
Anne Marron: I don&#39;t think i even made a profile, it just came on the web page as i pushed register now for confirmed classes and i just started ordering
Tiffany: You would finish setting up your account by clicking a link in the automated email you received and then creating a password
Anne Marron: ok could you wait right there for a minute let me see thanks
Tiffany: Yes I will wait
Anne Marron: ok I am in
Tiffany: I did also send you an email with step by step directions if needed.
Anne Marron: so i see stuff but no where to put the real date that i want him to do
Tiffany: You will need to invite him to complete the online 40-Hour portion first.  Then once he completes the online 40 hours and passes the exam, he will email or call our office to be registered for the hands-on class as we do need to verify he has completed the online portion prior to getting him registered.  
Anne Marron: but will it be starting on May 17 not today?
Tiffany: The online course is available right after you buy it and the student has 90 days to complete the online after accepting the invite.  
Tiffany: If he does not start the online portion until 05/17/2022 then he will not be able to attend the hands-on day on 05/20/2022
Tiffany: Do you want him to attend the seminar class that is all in person from 05/17-05/20, 2022?
Anne Marron: noooo he said the online course and then on the 20th he attends in person please pull that money so i can do it right
Tiffany: This is right.  I need to call you as it will be better to speak with you over the phone.  Can you provide me a number to reach out to you?
Anne Marron: 6096892829
Tiffany: calling you now
Anne Marron: &#128077;
Tiffany: My name is Tiffany, and you can reach me via email at: CustomerService@csregs.com or by phone at tel:8007112706Have a great day!
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