<div class='ca'><div class='info_box'><i>I made it to the very last slide of the Occupational Heat Safety module and the quiz has frozen and wont let me advance or change answers. it wont let me complete the module and therefore I cannot continue with the training. what should I do?</i></div></div><><div class='ca'><b>Tiffany</b> has joined the chat.</div><><!--begin:1643754976005--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1643754976_co>:&nbsp;</b></span>Hi, <span class='notranslate'>Addison Ochs</span>!<br><br>My name is <span class='notranslate'>Tiffany</span>. Welcome to ComplyChat!<br><br>How are you today? </div><!--end:1643754976005--><><!--begin:1643754985540--><div class='cv'><span class='notranslate'><b>Addison Ochs<timestamp_1643754985_cv>:&nbsp;</b></span>good thanks</div><!--end:1643754985540--><><!--begin:1643755003152--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1643755003_co>:&nbsp;</b></span>One moment while I look you up</div><!--end:1643755003152--><><!--begin:1643755085962--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1643755085_co>:&nbsp;</b></span>Reasons this error may have occurred are:<br>Allowing the training to time out due to inactivity of 10 minutes or more<br>In properly exiting the training <br>Using an unsupported browser while logged in<br>To ensure this does not happen again please be sure you are logged in one of the supported browsers, Google Chrome, Firefox, Safari, and Microsoft Edge.<br>When logged in stay actively training or log out once completed for the time.<br>To log out properly be sure to use the exit module link and then use the log out link in the upper right-hand corner of the screen. </div><!--end:1643755085962--><><!--begin:1643755137161--><div class='cv'><span class='notranslate'><b>Addison Ochs<timestamp_1643755137_cv>:&nbsp;</b></span>I have consistently done all of those things </div><!--end:1643755137161--><><!--begin:1643755163860--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1643755163_co>:&nbsp;</b></span>I have passed you through the current modules lesson.  You can now proceed forward.</div><!--end:1643755163860--><><!--begin:1643755176148--><div class='cv'><span class='notranslate'><b>Addison Ochs<timestamp_1643755176_cv>:&nbsp;</b></span>thank you so much,</div><!--end:1643755176148--><><!--begin:1643755185552--><div class='co'><span class='notranslate'><b>Tiffany<timestamp_1643755185_co>:&nbsp;</b></span>We appreciate your using ComplyChat to contact us! Is there anything else we can do to serve you better? <br><br></div><!--end:1643755185552--><><!--begin:1643755215864--><div class='cv'><span class='notranslate'><b>Addison Ochs<timestamp_1643755216_cv>:&nbsp;</b></span>nope, youve been a big help</div><!--end:1643755215864--><><div class='cl'><disconnected><d3>Chat closed by the visitor. Chat has ended.</div><><>