I will not be completing this class.  It did not meet my needs well.  It took too long for me to complete my first session (over an hour to get 30 minutes partial credit) and was very frustrating to click on each sentence.  I have had to get the training elsewhere in-person which I did in November at Red Rocks. 
Question is: will you refund my fees?

Robin
Tiffany has joined the chat.
Tiffany: Hi, Robin Fryberger!My name is Tiffany. Welcome to ComplyChat!How are you today? 
Robin Fryberger: yews
Tiffany: As you registered back in September (past 24-hours) and spent over 30 minutes in the course you are not eligible for a refund.  
Tiffany: Please see the refund policy using the below link
Tiffany: https://csregs.com/pages/online-course-training-cancellation-transfer-and-refund-policy
Robin Fryberger: I accidently registered with a provider who could not meet my needs.  I did inform right away.  I ask that you reconsider and issue a refund.  
Tiffany: Did you inform us on 09/27/2021 when you registered, started the course?
Robin Fryberger: On 9/28, with in 24 hours I emailed Tracey, after we spoke by phone.
Tiffany: I will have to bring this to management for review regarding the refund and I can email you back once I receive a response.  
Robin Fryberger: ok thanks
Tiffany: Is there anything else I can do for you at this time?
Robin Fryberger: no, bye
Chat closed by the visitor. Chat has ended.

